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NU Tower 2 - Level 9, 10, 24 & 25\",\"address\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Content Moderation Specialist is responsible for reviewing, assessing, and actioning user generated content (UGC) uploaded to the platform to ensure compliance with community guidelines, platform policies, and applicable legal standards.\",\"long_description\":\"<p>1. &nbsp;ROLE INFORMATION&nbsp;<\/p>\\n<ul>\\n<li>Job Title: Advisor I, Customer Service ( Content Moderation is dragging under Customer Service category in Concentrix System).<\/li>\\n<li>Reports To: Team Leader<\/li>\\n<li>Location: Kuala Lumpur&nbsp;<br \/>Shift:&nbsp;Rotational (24&times;7 operations)&nbsp;<\/li>\\n<li>Employment Type: Full-Time&nbsp;<\/li>\\n<li>Experience: 0&ndash;3 Years.&nbsp;<\/li>\\n<li>Language: English B2 (additional&nbsp;<br \/>languages a plus).<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>2. &nbsp;ROLE OVERVIEW:<\/p>\\n<p>The Content Moderation Specialist is responsible for reviewing, assessing, and actioning user generated content (UGC) uploaded to the platform to ensure compliance with community guidelines, platform policies, and applicable legal standards.<\/p>\\n<p>This role sits within the Trust &amp; Safety function and operates as the first line of defence against harmful, policy-violating, and illegal content.<\/p>\\n<p>Due to the nature of this role, moderators will be regularly exposed to graphic, disturbing, and&nbsp;<br \/>emotionally challenging material. Concentrix is committed to providing trauma-informed support,&nbsp;<br \/>scheduled wellness rotations, and access to professional counselling through its Employee Assistance&nbsp;<br \/>Programme (EAP).<\/p>\\n<p><br \/>&nbsp;3. SENSITIVE CONTENT TAXONOMY:&nbsp;<\/p>\\n<p><br \/>Content uploaded by end users may include explicit, sensitive, high-risk, or policy-violating material.&nbsp;<\/p>\\n<p>Moderators must be able to accurately identify and action content across the following categories:<\/p>\\n<p><br \/>A. Core Sensitive Categories:<\/p>\\n<p><br \/>&bull; Child Sexual Abuse Material (CSAM) &amp; Minor Exploitation: Any content that sexually depicts,&nbsp;<br \/>exploits, or endangers individuals under the age of 18, including imagery, video, animation, or&nbsp;<br \/>AI-generated material. This includes grooming-related content, non-consensual sharing of&nbsp;<br \/>minors' images, and age-ambiguous sexual content. Mandatory escalation and legal reporting&nbsp;<br \/>apply to all CSAM detections.<\/p>\\n<p>&bull; Explicit Sexual Content \/ Pornography: Graphic depictions of sexual acts, nudity intended to&nbsp;<br \/>arouse, or adult content involving real or digitally created individuals where such content&nbsp;<br \/>violates platform age-gating policies or is posted in non-permissioned contexts.<\/p>\\n<p>&bull; Self-Harm Content: Any material that depicts, glorifies, instructs, or encourages self-inflicted&nbsp;<br \/>injury, suicide, or suicidal ideation &mdash; including written content, images, coded language (e.g.,&nbsp;<br \/>\\\"1437\\\", \\\"sewerslide\\\"), or community threads that normalise or celebrate self-destructive&nbsp;<br \/>behaviour.<\/p>\\n<p>&bull; Eating Disorder Romanticisation &amp; Tutorials: Content that promotes, glorifies, or provides&nbsp;<br \/>instructional guidance on anorexia, bulimia, or other disordered eating behaviours (commonly&nbsp;<br \/>referred to as \\\"pro-ana\\\" or \\\"pro-mia\\\" content), including before\/after imagery, caloric&nbsp;<br \/>restriction tutorials, and triggering peer reinforcement posts.<\/p>\\n<p>&bull; Misleading \/ Vulgar Metadata &amp; Thumbnails: Titles, descriptions, tags, or thumbnail images&nbsp;<br \/>that are sexually suggestive, deliberately misleading, clickbait-driven, or violate content&nbsp;<br \/>labelling standards &mdash; even where the underlying content may be permissible.<\/p>\\n<p><br \/>B. High-Risk Content:&nbsp;<\/p>\\n<p><br \/>&bull; Extreme Violence, Severe Injury &amp; Graphic Gore: Real-world footage or imagery depicting&nbsp;<br \/>murder, torture, severe bodily harm, dismemberment, or post-mortem content shared without&nbsp;<br \/>journalistic or educational justification. Includes staged violence presented as real and&nbsp;<br \/>gratuitous gore shared for shock value.<\/p>\\n<p>&bull; Animal Cruelty: Content that depicts deliberate harm, abuse, torture, or killing of animals for&nbsp;<br \/>entertainment or shock value, including staged animal fights, illegal hunting content, and cruelty&nbsp;<br \/>presented as humour.<\/p>\\n<p>&bull; Dangerous Physical Challenges &amp; Pranks: Viral challenges, stunts, or pranks that pose a&nbsp;<br \/>credible risk of physical harm to participants or bystanders &mdash; particularly where content is&nbsp;<br \/>framed to encourage imitation by younger audiences.<\/p>\\n<p>&bull; Hate Speech, Harassment &amp; Slurs: Content that targets individuals or groups based on&nbsp;<br \/>protected characteristics (race, ethnicity, religion, gender, sexual orientation, disability,&nbsp;<br \/>nationality) through dehumanising language, slurs, threats, coordinated harassment campaigns,&nbsp;<br \/>or symbolic hate imagery.<\/p>\\n<p>&bull; Politically Offensive &amp; Incitement Material: Content that incites violence or civil unrest,&nbsp;<br \/>spreads targeted political disinformation, or constitutes propaganda from designated terrorist&nbsp;<br \/>or extremist organisations, including coded or dog-whistle communication strategies.<\/p>\\n<p><br \/>&nbsp;4. KEY RESPONSIBILITIES:&nbsp;<\/p>\\n<p><br \/>Content Review &amp; Decisioning:<\/p>\\n<p>&bull; Review user-generated content (text, images, video and audio) against platform policies.<\/p>\\n<p>&bull; Apply accurate, consistent decisions: approve, remove, restrict, age-gate, or escalate.<\/p>\\n<p>&bull; Maintain decision accuracy targets and meet productivity KPIs within defined SLAs.<\/p>\\n<p>Sensitive &amp; High-Risk Content Handling:<\/p>\\n<p>&bull; Identify and action content across Core Sensitive and High-Risk categories as defined in Section 3.<\/p>\\n<p>&bull; Apply mandatory escalation protocols for CSAM and legal-threshold violations.<\/p>\\n<p>&bull; Accurately categorise borderline content for senior review or policy feedback loops.<\/p>\\n<p>Queue Management &amp; Prioritisation:<\/p>\\n<p>&bull; Manage and clear moderation queues across assigned content streams and languages.<\/p>\\n<p>&bull; Prioritise high-severity and time-sensitive content (e.g., live-stream violations, viral harmful&nbsp;<br \/>content).<\/p>\\n<p>&bull; Coordinate with team leads on surge capacity and priority queue management.<\/p>\\n<p>Reporting &amp; Documentation:<\/p>\\n<p>&bull; Log decisions, patterns, and policy edge cases accurately in internal moderation tools.<\/p>\\n<p>&bull; Contribute to trend reports and weekly quality calibration sessions.<\/p>\\n<p>&bull; Flag recurring policy gaps or emerging content categories to policy and QA teams.<\/p>\\n<p>Wellbeing &amp; Self-Care Compliance:<\/p>\\n<p>&bull; Participate in scheduled wellness check-ins and mandatory counselling sessions.<\/p>\\n<p>&bull; Adhere to screen-time rotation schedules as outlined by occupational health guidelines.<\/p>\\n<p>&bull; Proactively report psychological distress through available support channels.<\/p>\\n<p>&nbsp;5. QUALIFICATIONS &amp; REQUIREMENTS:<\/p>\\n<p>Education &amp; Experience:<\/p>\\n<p>&bull; Bachelor's degree.<\/p>\\n<p>&bull; 0&ndash;3 years of experience in content moderation, trust &amp; safety, or Customer service.<br \/>&bull; Freshers with a Bachelor's degree, strong analytical ability, and high resilience may be<br \/>considered for entry-level roles.<\/p>\\n<p>&nbsp;6. CORE COMPETENCIES:<\/p>\\n<p>&bull; Resilience &amp; Emotional Regulation: Ability to process and respond to distressing content&nbsp;<br \/>professionally without sustained psychological impact.<\/p>\\n<p>&bull; Attention to Detail: Precision in policy application and accurate content classification.<\/p>\\n<p>&bull; Critical Thinking: Ability to evaluate context, nuance, and intent in ambiguous or borderline&nbsp;<br \/>content.<\/p>\\n<p>&bull; Cultural Sensitivity: Awareness of cross-cultural communication norms, symbols, and context.<\/p>\\n<p>&bull; Integrity &amp; Confidentiality: Strict adherence to data privacy, case confidentiality, and ethical&nbsp;<br \/>standards.<\/p>\\n<p>&bull; Collaboration: Works effectively with QA, policy, legal, and wellbeing teams.<\/p>\\n<p>&bull; Adaptability: Ability to respond to rapid policy changes, emerging content threats, and shifting&nbsp;<br \/>queue priorities<\/p>\",\"ats_external_id\":\"R1759263\",\"location\":\"Kuala Lumpur Sentral, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"4000\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-08-27T19:38:29.483+08:00\",\"created_at\":\"2026-08-27T19:33:47.242+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDUx?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDUx\/apply?\",\"head_count\":\"200\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"media\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - 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UP Ayala TechnoHub Bldg G, Grd Flr\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg G, Grd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1159\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1756101\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"468000\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-08-27T18:08:02.495+08:00\",\"created_at\":\"2026-08-27T18:07:01.004+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDg2Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-G-Grd-Flr\/Team-Leader--Operations_R1756101\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1159\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-04\",\"wid\":\"740544c0a47f012c9aa11e8f1f115264\",\"descriptor\":\"PHL Quezon City - 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1756106\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"468000\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-08-27T18:07:01.577+08:00\",\"created_at\":\"2026-08-27T16:04:54.067+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDg0Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-G-Grd-Flr\/Team-Leader--Operations_R1756106\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1159\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-04\",\"wid\":\"740544c0a47f012c9aa11e8f1f115264\",\"descriptor\":\"PHL Quezon City - 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. 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They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply\",\"long_description\":\"<div><p><b><span>A NEW<span>\u00a0<\/span><\/span><span>CAREER<\/span><span><span>\u00a0<\/span>POWERED BY YOU<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you looking<span>\u00a0<\/span><\/span><span>for a<span>\u00a0<\/span><\/span><span>\u201cwork<span>\u00a0<\/span><\/span><span>from<span>\u00a0<\/span><\/span><span>home\u201d<span>\u00a0<\/span><\/span><span>career change with<span>\u00a0<\/span><\/span><span>a<span>\u00a0<\/span><\/span><span>forward-thinking<\/span><span><span>\u00a0<\/span>global<span>\u00a0<\/span><\/span><span>organization<\/span><span><span>\u00a0<\/span><\/span><span>that<span>\u00a0<\/span><\/span><span>nurtures<\/span><span><span>\u00a0<\/span>a<\/span><span><span>\u00a0<\/span>true people-first<\/span><span>,<span>\u00a0<\/span><\/span><span>inclusive<\/span><span><span>\u00a0<\/span><\/span><span>culture<\/span><span><span>\u00a0<\/span>and a genuine sense of belonging<\/span><span>?<span>\u00a0<\/span><\/span><span>Would you like to join a company that earns \u201c<\/span><\/span><b><span>World\u2019s Best Workplaces<\/span><\/b><span><span>,\u201d \u201c<\/span><\/span><b><span>Best Company Culture<\/span><\/b><span><span>,\u201d and \u201c<\/span><\/span><b><span>Best Companies for Career Growth<\/span><\/b><span><span>\u201d<\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span><span>awards every year?<\/span><span><span>\u00a0<\/span>Then a<span>\u00a0<\/span><\/span><span>remote<span>\u00a0<\/span>Sr. Specialist, Sales Development<span>\u00a0<\/span>position at<span>\u00a0<\/span>Concentrix<span>\u00a0<\/span>is<span>\u00a0<\/span><\/span><span>just<span>\u00a0<\/span><\/span><span>the<span>\u00a0<\/span><\/span><span>right<span>\u00a0<\/span><\/span><span>place for you!<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a<span>\u00a0<\/span><\/span><span>remote<span>\u00a0<\/span>Sr. Specialist, Sales Development,<span>\u00a0<\/span>you\u2019ll<span>\u00a0<\/span>join an<span>\u00a0<\/span><\/span><span>organically<\/span><span><span>\u00a0<\/span><\/span><span>diverse<\/span><span><span>\u00a0<\/span><\/span><span>team<\/span><span><span>\u00a0<\/span><\/span><span>from<span>\u00a0<\/span><\/span><span>70&#43;<\/span><span><span>\u00a0<\/span>countries<span>\u00a0<\/span><\/span><span>where<span>\u00a0<\/span><\/span><span>ALL<\/span><span><span>\u00a0<\/span><\/span><span>members<span>\u00a0<\/span><\/span><span>contribute<span>\u00a0<\/span><\/span><span>and support each other\u2019s success<\/span><span><span>\u00a0<\/span>and well-being<\/span><span>,<span>\u00a0<\/span><\/span><span>proudly<span>\u00a0<\/span><\/span><span>united as \u201c<\/span><span>game-changers<\/span><span>.\u201d<\/span><span><span>\u00a0<\/span><\/span><span>Together, we help the world\u2019s best-known brands<span>\u00a0<\/span><\/span><span>power a world that works<\/span><span><span>\u00a0<\/span>through exceptional customer experiences<span>\u00a0<\/span><\/span><span>and tech-powered<\/span><span><span>\u00a0<\/span>innovation.<span>\u00a0<\/span><\/span><span>And due to continued growth,<span>\u00a0<\/span><\/span><span>we\u2019re<\/span><span><span>\u00a0<\/span>looking for more talented<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>to join our purpose, people as passionate about providing<span>\u00a0<\/span><\/span><span>outstanding<\/span><span><span>\u00a0<\/span>customer service experiences as we are.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>CAREER<span>\u00a0<\/span><\/span><span>GROWTH<span>\u00a0<\/span><\/span><span>AND<span>\u00a0<\/span><\/span><span>PERSONAL DEVELOPMENT<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><br \/><span><span>This is a great<span>\u00a0<\/span><\/span><span>\u201cwork<span>\u00a0<\/span><\/span><span>from<\/span><span><span>\u00a0<\/span>home\u201d<span>\u00a0<\/span><\/span><span>opportunity<span>\u00a0<\/span><\/span><span>t<\/span><span>hat will allow you to<\/span><span><span>\u00a0<\/span><\/span><span>reimagine<\/span><span><span>\u00a0<\/span>a<\/span><span>n all-<\/span><span>new<\/span><span><span>\u00a0<\/span>career<\/span><span><span>\u00a0<\/span>journey<\/span><span><span>\u00a0<\/span>and develop \u201cfriends for life\u201d<\/span><span><span>\u00a0<\/span>at the same time.<\/span><span><span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>technologies<\/span><span>,<span>\u00a0<\/span><\/span><span>and<span>\u00a0<\/span><\/span><span>continuing<\/span><span><span>\u00a0<\/span><\/span><span>support<\/span><span><span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need<\/span><span><span>\u00a0<\/span>to succeed.<\/span><span><span>\u00a0<\/span>Plus, at Concentrix, there<\/span><span>\u2019<\/span><span>s<span>\u00a0<\/span><\/span><span>real<span>\u00a0<\/span><\/span><span>career (and personal)<\/span><span><span>\u00a0<\/span>growth<span>\u00a0<\/span><\/span><span>potential<\/span><span>. In fact,<span>\u00a0<\/span><\/span><span>a<\/span><span>bout 80% of<span>\u00a0<\/span><\/span><span>our managers and leaders have been promoted<\/span><span><span>\u00a0<\/span>from within<\/span><span>!<\/span><span><span>\u00a0<\/span><\/span><span>T<\/span><span>hat\u2019s<\/span><span><span>\u00a0<\/span>why<span>\u00a0<\/span><\/span><span>w<\/span><span>e offer<span>\u00a0<\/span><\/span><span>a range<span>\u00a0<\/span><\/span><span>of<span>\u00a0<\/span><\/span><span>FREE<\/span><span><span>\u00a0<\/span><\/span><\/span><span><span>Learning and Leadership Development<span>\u00a0<\/span><\/span><span>programs<\/span><span><span>\u00a0<\/span>designed<span>\u00a0<\/span><\/span><span>to<span>\u00a0<\/span><\/span><span>set you on your way to<span>\u00a0<\/span><\/span><span>the kind of career<span>\u00a0<\/span><\/span><span>you<\/span><span>\u2019ve<\/span><span><span>\u00a0<\/span><\/span><span>always envisioned.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p>\u200b<\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><li><span>Deliver expert customer experiences\u2026with a smile.<\/span><\/li><\/ul><p><\/p><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our <span>Sr. Specialist, Sales Development<\/span> role include:<\/p><ul><li>4&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><li>Proficiency in fast-paced multi-tasking<\/li><li>Eagerness to learn new technologies<\/li><li><span>Personal qualities\/skills important to the role (tech, service, et)<\/span><\/li><li>Must reside in the United States and have a valid U.S. address for residence<p><\/p><\/li><li><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><\/li><li>The base salary <span>range<\/span> for this position is <span>$19.18- $ 21.19\/hr.<\/span> (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ&#43; Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li><li>Health and wellness programs with trained partners to help promote a healthy you<\/li><li>Mentorship programs that support your rewarding career journey<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li><li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li><li>A range of other perks and benefits<\/li><\/ul><div><div><p><\/p><p><b><span>REIMAGINE THE BEST VERSION OF<\/span><span><span>\u00a0<\/span><\/span><span>YOU<\/span><span>!\u00a0<span>\u00a0<\/span><\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over<span>\u00a0<\/span><\/span><span>4<\/span><span>4<\/span><span>0,000<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice<\/span><span>.<\/span><span>\u201d<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>JOB AVAILABILITY<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This position is for an existing, immediate vacancy. We are currently<span>\u00a0<\/span><\/span><span>seeking<\/span><span><span>\u00a0<\/span>to fill this role with an individual who can start as soon as possible<\/span><span>.\u00a0<span>\u00a0<\/span><\/span><span>The deadline<span>\u00a0<\/span><\/span><span>to apply<\/span><span><span>\u00a0<\/span>for this position is:<span>\u00a0September 15, 2026<\/span><\/span><\/span><span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>ACKNOWLEDGEMENTS:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Physical and Mental Requirements<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><b><span>\u202f<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span><span>The employee<span>\u00a0<\/span><\/span><span>is regularly required to<\/span><span><span>\u00a0<\/span><\/span><span>operate<\/span><span><span>\u00a0<\/span>a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is<span>\u00a0<\/span><\/span><span>generally sedentary<\/span><span><span>\u00a0<\/span>in nature.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Equal Employment Opportunity<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>For more information<span>\u00a0<\/span><\/span><span>regarding<\/span><span><span>\u00a0<\/span>your EEO rights as an applicant, please visit the following websites:\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\"><u><span>English<\/span><\/u><\/a><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\"><u><span>Spanish<\/span><\/u><\/a><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><\/div><div><p><b><span>Accommodation<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u202fIf you require reasonable accommodation to<span>\u00a0<\/span><\/span><span>participate<\/span><span><span>\u00a0<\/span>in any stage of the application or interview process, please let us know. Requests may be made by contacting<span>\u00a0<\/span><\/span><\/span><a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\"><u><span>app.acco&#64;concentrix.com<\/span><\/u><\/a><span><span>.\u202f All information will be treated confidentially and used solely to<span>\u00a0<\/span><\/span><span>facilitate<\/span><span><span>\u00a0<\/span>your participation in the recruitment process.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Artificial Intelligence<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As part of our recruitment process, we may use artificial intelligence (AI) tools to<span>\u00a0<\/span><\/span><span>assist<\/span><span><span>\u00a0<\/span>in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials<span>\u00a0<\/span><\/span><span>submitted<\/span><span><span>\u00a0<\/span>to help us<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>the best candidates for the role.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Work Authorization<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In accordance with<\/span><span><span>\u00a0<\/span>federal law, only applicants who are legally authorized to work in the United States will be considered for this position.<span>\u00a0<\/span><\/span><\/span><span><span>Must<span>\u00a0<\/span><\/span><span>reside<\/span><span><span>\u00a0<\/span>in the United States or have a valid U.S. address for residence. \u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>For further information on available work states and Equal Employment Opportunity as an applicant, please click<span>\u00a0<\/span><\/span><\/b><b><span>HERE<\/span><\/b><b><span>.\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1758364\",\"location\":\"Brunswick, Georgia\",\"job_type\":\"full_time\",\"salary\":\"2080\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-27T06:06:09.607+08:00\",\"created_at\":\"2026-08-27T06:05:04.812+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDgwNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Sr-Specialist--Sales-Development_R1758364\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Brunswick\",\"state\":\"Georgia\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"31523\",\"primary_location\":{\"id\":\"JP_USA_Work_at_Home\",\"wid\":\"740544c0a47f011badfb3a791f116e5a\",\"descriptor\":\"USA Work at Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ann.knapp@concentrix.com\"},\"first_name\":\"Knapp, Ann\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103185281\",\"wid\":\"61a816a4a679101fd2f8eee947b90000\",\"descriptor\":\"Ann Knapp (103185281)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI03SD\",\"descriptor\":\"Sr. Specialist, Sales Development\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384772\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Sr-Specialist--Sales-Development_R1758364\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Sr-Specialist--Sales-Development_R1758364\/apply\",\"job_requisition_id\":\"R1758364\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"95e23dbd13d5100059437aac4e180000\",\"descriptor\":\"W100P4 HPE Networking NA BDR\",\"reference_id\":\"W100P4\",\"custom_reference_id\":\"W100P4\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ed82af3c56d5103fa2fd85d1d22a0000\",\"descriptor\":\"26072 - Hewlett Packard Enterprise - 980009390\",\"reference_id\":\"980009390\",\"custom_reference_id\":\"980009390\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"steve.jones@concentrix.com\"},\"first_name\":\"Steve Jones (014980)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1758364\",\"wid\":\"b24e98bc655110281314f1550b730000\",\"descriptor\":\"Sr. Specialist, Sales Development\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"801\",\"campaign_id\":\"24792\",\"campaign_title\":\"Supervisor, Talent Acquisition R1759138\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Talent Acquisition Supervisor\",\"street\":\"GRC Athens - Ilia Iliou 51\",\"address\":\"GRC Athens - Ilia Iliou 51\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"\",\"long_description\":\"<p><b>About the Role<\/b><\/p><p>At Concentrix, we are looking for an experienced Supervisor, B2B Talent Acquisition to lead a team of recruiters and drive hiring excellence across our business. This role is responsible for ensuring staffing requirements are met by attracting, assessing, and onboarding top talent while delivering a best-in-class candidate and stakeholder experience.<\/p><p><\/p><p>The successful candidate will combine strong leadership capabilities with hands-on Talent Acquisition expertise, using data-driven recruitment strategies to support business growth in a fast-paced and dynamic environment.<\/p><p><\/p><p>Working Model: Hybrid (2 days\/week from the office)<\/p><p><\/p><div><p><b>Key Responsibilities<\/b><\/p><p><b>Talent Acquisition Leadership<\/b><\/p><ul><li><p>Lead, coach, and develop a team of Talent Acquisition Specialists and Recruiters to achieve hiring targets and quality standards.<\/p><\/li><li><p>Set clear team goals, KPIs, and performance expectations while monitoring productivity and delivery.<\/p><\/li><li><p>Provide ongoing coaching, mentoring, and development opportunities to maximize team performance.<\/p><\/li><li><p>Handle escalated recruitment challenges and support complex hiring requirements.<\/p><\/li><\/ul><p><\/p><p><b>Recruitment Strategy &amp; Delivery<\/b><\/p><ul><li><p>Develop, implement, and continuously improve recruitment strategies aligned with business objectives.<\/p><\/li><li><p>Drive innovative sourcing approaches to attract high-quality talent across multiple channels.<\/p><\/li><li><p>Partner closely with Hiring Managers, HR, and business stakeholders to understand workforce planning needs and hiring priorities.<\/p><\/li><li><p>Ensure efficient management of the full recruitment lifecycle, from sourcing and screening through offer and onboarding.<\/p><\/li><\/ul><p><\/p><p><b>Stakeholder Management<\/b><\/p><ul><li><p>Build strong relationships with business leaders and hiring managers, acting as a trusted recruitment advisor.<\/p><\/li><li><p>Collaborate with HR and Compensation teams to develop competitive offers and support candidate negotiations.<\/p><\/li><li><p>Provide regular updates on recruitment activity, pipeline health, market trends, and hiring performance.<\/p><\/li><\/ul><p><\/p><p><b>Recruitment Analytics &amp; Compliance<\/b><\/p><ul><li><p>Monitor recruitment metrics including time-to-fill, quality of hire, offer acceptance, retention, and recruiter productivity.<\/p><\/li><li><p>Ensure accurate reporting and data integrity within ATS and HRIS systems.<\/p><\/li><li><p>Maintain consistent recruitment processes and ensure compliance with local employment legislation and company policies.<\/p><\/li><li><p>Promote a positive employer brand and exceptional candidate experience throughout the hiring journey.<\/p><\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b><\/p><p><b>Required Experience<\/b><\/p><ul><li><p>Proven experience in Talent Acquisition and Recruitment, preferably within a BPO, outsourcing, high-volume hiring, or shared services environment.<\/p><\/li><li><p>Previous experience leading, coaching, or mentoring recruitment teams.<\/p><\/li><li><p>Strong understanding of recruitment best practices, sourcing methodologies, and candidate engagement strategies.<\/p><\/li><li><p>Experience managing multiple stakeholders and competing business priorities.<\/p><\/li><\/ul><p><\/p><p><b>Skills &amp; Competencies<\/b><\/p><ul><li><p>Excellent leadership, coaching, and people management skills.<\/p><\/li><li><p>Strong communication and stakeholder management abilities.<\/p><\/li><li><p>Data-driven mindset with the ability to interpret recruitment metrics and drive continuous improvement.<\/p><\/li><li><p>Ability to work effectively in a fast-paced, high-volume environment.<\/p><\/li><li><p>Strong organizational skills and attention to detail.<\/p><\/li><li><p>Proficiency in Microsoft Office and Applicant Tracking Systems (ATS).<\/p><\/li><li><p>Ability to maintain confidentiality and professionalism at all times.<\/p><\/li><\/ul><p><\/p><p><b>Preferred Qualifications<\/b><\/p><ul><li><p>Bachelor&#39;s Degree or equivalent professional experience.<\/p><\/li><li><p>Experience within Talent Acquisition leadership roles.<\/p><\/li><\/ul><\/div><p><\/p>\",\"ats_external_id\":\"R1759138\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T02:05:19.524+08:00\",\"created_at\":\"2026-08-27T02:04:15.850+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDc5Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/B2B-Talent-Acquisition-Supervisor_R1759138\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-ILIAI-01\",\"wid\":\"d336840d2e5c101d47980bb2678f0000\",\"descriptor\":\"GRC Athens - Ilia Iliou 51\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.harcau@concentrix.com\"},\"first_name\":\"Laza, Maria\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0941\",\"descriptor\":\"Supervisor, Talent Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384734\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/B2B-Talent-Acquisition-Supervisor_R1759138\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/B2B-Talent-Acquisition-Supervisor_R1759138\/apply\",\"job_requisition_id\":\"R1759138\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"kate.kelly@concentrix.com\"},\"first_name\":\"Kate Kelly (021237)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1759138\",\"wid\":\"0800da3eb1981028074f93732ec70000\",\"descriptor\":\"B2B Talent Acquisition Supervisor\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"802\",\"campaign_id\":\"24760\",\"campaign_title\":\"Quality Evaluator R1758989\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Analyst\",\"street\":\"IND Mumbai - Malad West Paradigm Towers Mindspace\",\"address\":\"IND Mumbai - Malad West Paradigm Towers Mindspace\",\"city\":\"Mumbai\",\"state\":\"Mah\u0101r\u0101shtra\",\"postal_code\":\"400064\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Quality Evaluator is a temporary assignment or training role (aligned w\/the Agent CL11) responsible for monitoring and evaluating inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards and providing insight to customers to contribute to program performance improvements.\",\"long_description\":\"<p><span>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world\u00a0to\u00a0future-proof their business and stay ahead of the competition and customer expectations.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><u><span>Your key priorities and responsibilities include:<\/span><\/u><\/b><\/p><p><\/p><div><div><div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 High-performance delivery on all quality parameters.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Audit transactions on Product\/process and other required parameters.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Conduct audits and feedback for the targeted population with the objective of improving scores.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Effective Planning and Prioritization to drive performance.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Effectively share knowledge through timely closure of all client\/quality updates.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Drive Continuous Improvement in the team along with metrics improvement.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Customer\/Client Interactions.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Data Collection and Analysis.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Data analysis and making designated reports\/decks.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Participate in calibrations to ensure consistent scoring &amp; feedback delivery approach.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Make recommendations and drive improvement.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Provide mentorship to new hires.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Reduce learning curve and help enhance product\/process knowledge of new joinees.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Ensure that internal policies, procedures, and compliance regulations are being followed.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 By using knowledge of process, proactively identify areas of concern and highlight to relevant stakeholders.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Prepare TNA, publish and execute for 100% closure.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Real Time Support (Production\/Live Support) on the floor as per the business requirement.<\/span><\/p><p><\/p><\/div><div><p><b><u><span>Essential Skills \/ Expertise required: -<\/span><\/u><\/b><\/p><p><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Experience in customer care(voice) - Hospital Business Desired<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Must have the ability to work under pressure.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Understanding of Audit &amp; Coaching process.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Excellent writing and comprehension skills.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Ability to observe, analyse and give constructive feedback.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Presentation, Feedback &amp; Coaching skills.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Hands on experience on MS-Office; preferably on MS-Excel, Power Point.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Effective problem-solving skills.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Highly energetic &amp; enthusiastic.<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Interpersonal skills and Teamwork<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Analytical Skills \/ Quantitative skills<\/span><\/p><\/div><div><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>\u00b7 Process orientation &amp; structured thinking.<\/span><\/p><\/div><p><span>\u00a0<\/span><\/p><p><b><u><span>Disclaimers:-<\/span><\/u><\/b><\/p><p><span>\u00a0<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>The above statements are intended\u00a0to\u00a0describe the general nature and level of work\u00a0being performed by people assigned\u00a0to\u00a0this job. They are not intended\u00a0to\u00a0be\u00a0an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span>\u00a0<\/span><\/span><\/span><\/span><span>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.&#39;<\/span><\/p><\/div><\/div><\/div>\",\"ats_external_id\":\"R1758989\",\"location\":\"Mumbai, Mah\u0101r\u0101shtra\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T22:14:00.376+08:00\",\"created_at\":\"2026-08-26T22:12:58.324+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDc2MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai---Malad-West-Paradigm-Towers-Mindspace\/Quality-Analyst_R1758989\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mumbai\",\"state\":\"Mah\u0101r\u0101shtra\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"400064\",\"primary_location\":{\"id\":\"IN-MUM-PARAD-01\",\"wid\":\"302323f251c20109e6ee8a50b80b8725\",\"descriptor\":\"IND Mumbai - Malad West Paradigm Towers Mindspace\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nikita.malunjkar@concentrix.com\"},\"first_name\":\"Malunjkar, Nikita\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"103126000\",\"wid\":\"25da2954ab951012848a6bc311f00000\",\"descriptor\":\"Nikita Malunjkar (103126000)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1619\",\"descriptor\":\"Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384644\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai---Malad-West-Paradigm-Towers-Mindspace\/Quality-Analyst_R1758989\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai---Malad-West-Paradigm-Towers-Mindspace\/Quality-Analyst_R1758989\/apply\",\"job_requisition_id\":\"R1758989\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pallavi.khandelwal@concentrix.com\"},\"first_name\":\"Pallavi Khandelwal (159956)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1758989\",\"wid\":\"ec6a07337daa1027f75db433f84b0000\",\"descriptor\":\"Quality Analyst\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Associate&#39;s Degree in related field from a four-year college or university with 1 - 3 Years of Experience preferred.<\/li><li>Detail-oriented.<\/li><li>Ability to multi-task and meet timelines on deliverables.<\/li><li>Proficient in<span>\u00a0 <\/span>Microsoft Office.<\/li><li>Effective communication skills, both written and verbal.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"803\",\"campaign_id\":\"24758\",\"campaign_title\":\"Recruiter II R1749290\",\"campaign_type\":\"job_application\",\"job_title\":\"Recruiter II\",\"street\":\"IND Mumbai - Malad West Paradigm Towers Mindspace\",\"address\":\"IND Mumbai - Malad West Paradigm Towers Mindspace\",\"city\":\"Mumbai\",\"state\":\"Mah\u0101r\u0101shtra\",\"postal_code\":\"400064\",\"region\":null,\"country\":\"India\",\"short_description\":\"\",\"long_description\":\"<p>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/p><p><\/p><p><b>Role and Key Responsibilities:<\/b><\/p><ul><li>Responsible for assisting with implementation and administration of recruitment programs<\/li><li>Receive, screen, and file incoming resumes, background, and reference checks<\/li><li>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/li><li>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates<\/li><li>Leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates<\/li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/li><li>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting<\/li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioural competencies needed for success in each role<\/li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behaviour for all involved in the recruiting process<\/li><\/ul><p><\/p><p><b>Key skills &amp; knowledge:<\/b><\/p><ul><li>4&#43; years of relevant experience with Banking domain<\/li><li>Bachelor&#39;s Degree preferred<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to multi-task, prioritize, and meet timelines on deliverables<\/li><li>Proficient in Microsoft Office<\/li><li>Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment<\/li><li>Sense of professionalism and ability to develop relationships<\/li><li>Strong attention to detail<\/li><li>Ability to handle and maintain confidential information<\/li><\/ul><p><\/p><p><b>Education \u2013 Graduate<\/b><\/p><p><\/p><p><b>Disclaimer: -<\/b><\/p><p>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. 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At Concentrix, we\u2019re looking for passionate game-changers to ensure a safe, positive online community and deliver exceptional content-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<strong><br><\/strong><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Case Management Specialist position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Case Management Specialist, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p>As a Case Management Specialist, you\u2019ll:<\/p><ul><li><p>Be responsible for receiving and resolving sensitive customer escalations and excel as the single point-of-contact for resolution.<\/p><\/li><li><p>Troubleshooting and resolving customer satisfaction issues, while prioritizing critical tasks and communication deliverables<\/p><\/li><li><p>Be available to answer inbound calls from the customer care team, customers, and retailers to provide guidance on policy and process, and act as a second-tier escalation team to resolve customer issues<\/p><\/li><li><p>Focus on continuous improvement of Customer Experience.&nbsp; Assess and provide feedback related to unique situations for further internal review<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Case Management Specialist role include:<\/p><ul><li><p>18 Years of age or older with a completed High School Diploma or GED required<\/p><\/li><li><p>Minimum of 2-3 years of demonstrated experience in de-escalation, creative problem solving and Top Tier communication skills<\/p><\/li><li><p>Proven leadership skills where taking ownership of exceptional customer experience and retention are the focus.<\/p><\/li><li><p>Exceptional time management and analytical skills, and the ability to focus on critical issues.<\/p><\/li><li><p>You have a proven ability to communicate in a clear and concise manner, while exercising a high level of patience, empathy, and positivity.<\/p><\/li><li><p>You can prioritize efficiently, dealing with multiple issues simultaneously.&nbsp; This will require a strong attention to detail and the ability to grasp concepts quickly<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary for this position is $25.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.<\/p><\/li><li><p>Paid training and lucrative employee referral program.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team.<\/p><\/li><li><p>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><strong>JOB AVAILABILITY<\/strong>&nbsp;&nbsp;<\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-a0258a52a720c908\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-08-26T19:42:47.541Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/VVH72SK08Y4N3K0Q8MH887J8P0R2XPHA\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/VVH72SK08Y4N3K0Q8MH887J8P0R2XPHA\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"807\",\"campaign_id\":\"24721\",\"campaign_title\":\"Sr. Manager, Facility Management R1757470\",\"campaign_type\":\"job_application\",\"job_title\":\"Facilities Senior Manager\",\"street\":\"PHL Quezon City - CyberOne Eastwood\",\"address\":\"PHL Quezon City - CyberOne Eastwood\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Sr. Manager, Facility Management, will be responsible for overseeing all aspects of facility management, including maintenance, safety, security, and environmental compliance. 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This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<p><span>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/span><\/p><div><p><\/p><p><b><span>Role and Key responsibilities:<\/span><\/b><\/p><p><\/p><\/div><div><p><span>\u00b7 Maintain and grow revenue of program, responsible for profitability including revenue, margins, billing, seat utilization, and retention<\/span><\/p><\/div><div><p><span>\u00b7 Ensure program has proficient training, staff development, and effective employee relation\/recognition programs<\/span><\/p><\/div><div><p><span>\u00b7 Select, train, develop, and manage performance of direct reports and their associates, including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/span><\/p><\/div><div><p><span>\u00b7 Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance standards<\/span><\/p><\/div><div><p><span>\u00b7 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/span><\/p><\/div><div><p><span>\u00b7 Ensure that the operations are compliant with active contracts<\/span><\/p><\/div><div><p><span>\u00b7 Oversee client relationships; facilitate open communications, understand client perspectives\/expectations, and monitor client satisfaction<\/span><\/p><\/div><div><p><span>\u00b7 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their teams and offer on-going developmental support<\/span><\/p><\/div><div><p><span>\u00b7 Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner<\/span><\/p><\/div><div><p><span>\u00b7 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/span><\/p><\/div><div><p><span>\u00b7 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and adjust meet changing requirements<\/span><\/p><\/div><div><p><span>\u00b7 Participate in opportunity review calls for new business and facilitate site visits from potential clients, keep up to date through trade shows, industry events, and related activities<\/span><\/p><\/div><div><p><span>\u00b7 Host\/ Attend Business reviews on regular basis, communicate the overall objectives within common reports (service reports and Operational Efficiency Reports), ensure that customer, operational and capacity requirements are addressed, hold weekly meetings with all functional leaders and direct reports reviewing site operations, needs, and upcoming events.<\/span><\/p><\/div><div><p><\/p><p><b><span>Key skills and knowledge:<\/span><\/b><\/p><\/div><p><\/p><div><p><span>\u00b7 Graduate with more than 6&#43; years of experience (with 4&#43; years of People Management Experience in contact center) Hospital Operations experience preferred<\/span><\/p><\/div><div><p><span>\u00b7 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/span><\/p><\/div><div><p><span>\u00b7 Demonstrated ability to analyse and improve work processes; establish a course of action for self and others to accomplish specific goals<\/span><\/p><\/div><div><p><span>\u00b7 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/span><\/p><\/div><div><p><span>\u00b7 Demonstrated ability to implement Change; flexibility to quickly adapt to changing business needs<\/span><\/p><\/div><div><p><span>\u00b7 Work well under pressure and follow through on items to completion while maintaining professional demeanour<\/span><\/p><\/div><div><p><span>\u00b7 Proven ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/span><\/p><\/div><div><p><span>\u00b7 Demonstrated ability to mentor, coach and provide direction to team members<\/span><\/p><\/div><div><p><span>\u00b7 Demonstrated ability to take initiative and ownership with focus on continuous improvement<\/span><\/p><\/div><div><p><span>\u00b7 Demonstrated ability to foster customer service disposition and sense of professionalism for self and team<\/span><\/p><\/div><div><p><span>\u00b7 Willingness to work in evening shifts<\/span><\/p><\/div><div><p><\/p><p><b><span>Educational Qualification<\/span><\/b><span>: Graduate<\/span><\/p><\/div><p><\/p><p><b><u><span>Disclaimers:-<\/span><\/u><\/b><\/p><p><span>\u00a0<\/span><\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0<\/span><span>The above statements are intended\u00a0to\u00a0describe the general nature and level of work\u00a0being performed by people assigned\u00a0to\u00a0this job. They are not intended\u00a0to\u00a0be\u00a0an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0<\/span><span>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.&#39;<\/span><\/p><p><span>\u00a0<\/span><\/p>\",\"ats_external_id\":\"R1758879\",\"location\":\"Mumbai, Mah\u0101r\u0101shtra\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T16:06:44.355+08:00\",\"created_at\":\"2026-08-26T16:05:42.669+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDcwOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai---Malad-West-Paradigm-Towers-Mindspace\/operations-Manager_R1758879\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mumbai\",\"state\":\"Mah\u0101r\u0101shtra\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"400064\",\"primary_location\":{\"id\":\"IN-MUM-PARAD-01\",\"wid\":\"302323f251c20109e6ee8a50b80b8725\",\"descriptor\":\"IND Mumbai - Malad West Paradigm Towers Mindspace\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"muznabeen.fathima@concentrix.com\"},\"first_name\":\"Fathima, Muznabeen\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103038262\",\"wid\":\"0f4457f385fe10189f4925bf97320000\",\"descriptor\":\"Muznabeen Fathima (103038262)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384578\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai---Malad-West-Paradigm-Towers-Mindspace\/operations-Manager_R1758879\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai---Malad-West-Paradigm-Towers-Mindspace\/operations-Manager_R1758879\/apply\",\"job_requisition_id\":\"R1758879\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pallavi.khandelwal@concentrix.com\"},\"first_name\":\"Pallavi Khandelwal (159956)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1758879\",\"wid\":\"b24e98bc65511027e51e150a5d550000\",\"descriptor\":\"operations Manager\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"811\",\"campaign_id\":\"24707\",\"campaign_title\":\"Team Leader, Operations R1758881\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader\",\"street\":\"IND Mumbai - Malad West Paradigm Towers Mindspace\",\"address\":\"IND Mumbai - Malad West Paradigm Towers Mindspace\",\"city\":\"Mumbai\",\"state\":\"Mah\u0101r\u0101shtra\",\"postal_code\":\"400064\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<div><p><span>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/span><\/p><\/div><div><p><\/p><p><span>The Team Lead will oversee a team of contact center agents handling patient inquiries, appointment scheduling, insurance verification, and triage support. This role is responsible for team performance, ensuring strict adherence to healthcare regulations, maintaining quality standards and fostering an empathetic, patient-first culture.<\/span><\/p><\/div><div><p><\/p><p><b><span>Role and Key Responsibilities:<\/span><\/b><\/p><p><\/p><\/div><div><p><span>\u00b7 Responsible for the day-to-day supervision of a group of call centre associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/span><\/p><\/div><div><p><span>\u00b7 Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly target<\/span><\/p><\/div><div><p><span>\u00b7 Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/span><\/p><\/div><div><p><span>\u00b7 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/span><\/p><\/div><div><p><span>\u00b7 Communicate expectations to employees and provide timely updates<\/span><\/p><\/div><div><p><span>\u00b7 Provide subject matter expertise in handling escalated customer calls as needed<\/span><\/p><\/div><div><p><span>\u00b7 Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/span><\/p><\/div><div><p><span>\u00b7 Stay current on internal work processes, policies and procedures. Attend required manager development training<\/span><\/p><\/div><div><p><span>\u00b7 Promote the Concentrix values through both behaviour and attitude, including being an advocate for team members<\/span><\/p><\/div><div><p><\/p><p><b><span>Candidate Profile :<\/span><\/b><\/p><p><\/p><\/div><div><p><span>\u00b7 Associate&#39;s degree in related field (hospital\/healthcare) with two to four years of relevant experience preferred<\/span><\/p><\/div><div><p><span>\u00b7 Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/span><\/p><\/div><div><p><span>\u00b7 An empathetic, operationally sharp contact centre supervisor exceling at balancing fast-paced metric management (AHT, FCR, Service Level, Appointment booking, Conversion etc.) with strict compliance, patient privacy and compassionate service delivery.<\/span><\/p><\/div><div><p><span>\u00b7 Work well under pressure and follow through on items to completion<\/span><\/p><\/div><div><p><span>\u00b7 Act as the primary point of contact for complex patient queries, high-priority grievances, or urgent medical scheduling escalations and Doctors\/Hospital<\/span><\/p><\/div><div><p><span>\u00b7 Strong communication skills, both written and verbal<\/span><\/p><\/div><div><p><span>\u00b7 Strong emotional intelligence and crisis communication skills,<\/span><\/p><\/div><div><p><span>\u00b7 Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/span><\/p><\/div><div><p><span>\u00b7 Ability to mentor, coach and provide direction to a team of employees<\/span><\/p><\/div><div><p><span>\u00b7 Willingness to work a flexible schedule basis 24\/7 shifts<\/span><\/p><\/div><div><p><\/p><p><b><span>Educational Qualification<\/span><\/b><span>: Graduate<\/span><\/p><\/div><p><\/p><p><b><u><span>Disclaimers:-<\/span><\/u><\/b><\/p><p><span>\u00a0<\/span><\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0<\/span><span>The above statements are intended\u00a0to\u00a0describe the general nature and level of work\u00a0being performed by people assigned\u00a0to\u00a0this job. They are not intended\u00a0to\u00a0be\u00a0an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0<\/span><span>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.&#39;<\/span><\/p>\",\"ats_external_id\":\"R1758881\",\"location\":\"Mumbai, Mah\u0101r\u0101shtra\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T16:06:44.335+08:00\",\"created_at\":\"2026-08-26T16:05:42.355+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDcwNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai---Malad-West-Paradigm-Towers-Mindspace\/Team-Leader_R1758881\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mumbai\",\"state\":\"Mah\u0101r\u0101shtra\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"400064\",\"primary_location\":{\"id\":\"IN-MUM-PARAD-01\",\"wid\":\"302323f251c20109e6ee8a50b80b8725\",\"descriptor\":\"IND Mumbai - Malad West Paradigm Towers Mindspace\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"pynskhemlang.lamare@concentrix.com\"},\"first_name\":\"Lamare, Pynskhemlang\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101936783\",\"wid\":\"0bbbbb1a715e010939c71c4d4d160000\",\"descriptor\":\"Pynskhemlang Lamare (101936783)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384614\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai---Malad-West-Paradigm-Towers-Mindspace\/Team-Leader_R1758881\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai---Malad-West-Paradigm-Towers-Mindspace\/Team-Leader_R1758881\/apply\",\"job_requisition_id\":\"R1758881\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pallavi.khandelwal@concentrix.com\"},\"first_name\":\"Pallavi Khandelwal (159956)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1758881\",\"wid\":\"217cb853583b1027e542a3ede4dc0000\",\"descriptor\":\"Team Leader\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"812\",\"campaign_id\":\"24696\",\"campaign_title\":\"Sr. Site Reliability Engineer (TCF) R1758856\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Site Reliability Engineer (SRE)\",\"street\":\"USA Atlanta, GA\",\"address\":\"USA Atlanta, GA\",\"city\":\"Atlanta\",\"state\":\"Georgia\",\"postal_code\":\"30044\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Job Summary:<\/b><\/p><p><\/p><p>We are seeking a Senior Site Reliability Engineer (SRE) to build, automate, and support highly scalable cloud-native platforms and digital applications. This role is responsible for improving system reliability, observability, performance, and operational excellence through Infrastructure as Code, Kubernetes, CI\/CD automation, monitoring, and incident management. The ideal candidate will have strong experience with AWS\/Azure, distributed systems, platform engineering, and enterprise observability tools, with a passion for reducing operational toil and enhancing platform resilience through automation and intelligent operations.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><p><\/p><p>Reliability Engineering &amp; Operational Excellence<\/p><ul><li>Design, implement, and support highly available, scalable, and resilient cloud-native platforms and services.<\/li><li>Define, monitor, and maintain Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets to ensure platform reliability.<\/li><li>Identify, analyze, and eliminate reliability and performance bottlenecks across distributed systems.<\/li><li>Lead incident response, Root Cause Analysis (RCA), and implementation of preventive measures.<\/li><li>Participate in on-call support and production operations for mission-critical applications and services.<\/li><\/ul><p>Observability &amp; Monitoring<\/p><ul><li>Build and manage enterprise observability solutions leveraging tools such as Splunk, Grafana, Prometheus, Datadog, New Relic, and Open Telemetry.<\/li><li>Develop dashboards, alerts, monitoring strategies, and reporting frameworks that provide actionable operational insights.<\/li><li>Improve Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR) through proactive monitoring and automation.<\/li><li>Establish best practices for logging, distributed tracing, application monitoring, and system health management.<\/li><\/ul><p>Platform Engineering<\/p><ul><li>Develop and enhance shared platform services and infrastructure utilized by multiple engineering teams.<\/li><li>Create self-service capabilities and automation tools that improve developer productivity and reduce operational overhead.<\/li><li>Design reusable platform components, frameworks, and operational tooling.<\/li><li>Collaborate with architecture, engineering, and product teams to define and execute platform modernization strategies.<\/li><\/ul><p>Cloud Infrastructure &amp; Automation<\/p><ul><li>Design, deploy, and manage cloud infrastructure across AWS and Azure environments.<\/li><li>Implement Infrastructure as Code (IaC) using Terraform, CloudFormation, Helm, and Kubernetes manifests.<\/li><li>Automate infrastructure provisioning, configuration management, deployments, scaling, and recovery processes.<\/li><li>Improve infrastructure consistency, governance, security, and scalability through automation and standardization.<\/li><\/ul><p>CI\/CD &amp; DevOps Enablement<\/p><ul><li>Build and optimize CI\/CD pipelines to enable secure, scalable, and reliable software delivery.<\/li><li>Implement deployment automation, release management processes, and validation controls.<\/li><li>Support GitOps methodologies and continuous delivery practices.<\/li><li>Partner with development teams to improve deployment frequency, quality, and operational stability.<\/li><\/ul><p>Incident Management &amp; Resilience Engineering<\/p><ul><li>Lead operational readiness assessments, disaster recovery planning, and business continuity exercises.<\/li><li>Develop and maintain runbooks, playbooks, escalation procedures, and automated remediation workflows.<\/li><li>Drive resiliency testing, chaos engineering initiatives, and fault-tolerance improvements.<\/li><li>Ensure compliance with operational, security, and reliability standards.<\/li><\/ul><p>AI-Driven Operations &amp; Innovation<\/p><ul><li>Utilize AI-powered observability and incident management platforms to enhance operational efficiency.<\/li><li>Leverage predictive analytics and automation to proactively identify risks and prevent service disruptions.<\/li><li>Drive adoption of intelligent operational capabilities that improve system reliability, engineering productivity, and customer experience.<\/li><li>Explore innovative approaches to reduce manual effort and operational toil through automation and AI-driven solutions.<\/li><\/ul><p>Cross-Functional Collaboration<\/p><ul><li>Partner closely with Software Engineering, Platform Engineering, Cloud Architecture, Security, and Product teams to deliver reliable and scalable solutions.<\/li><li>Provide technical leadership and guidance on reliability best practices, automation strategies, and operational excellence.<\/li><li>Mentor junior engineers and contribute to continuous improvement initiatives across the organization.<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li>5&#43; years of experience in Site Reliability Engineering (SRE), DevOps, Platform Engineering, Cloud Operations, or a related field.<\/li><li>Strong experience with Linux administration, Kubernetes, Docker, and cloud platforms such as AWS and\/or Azure.<\/li><li>Hands-on experience with Infrastructure as Code (Terraform, CloudFormation, Helm) and CI\/CD pipeline automation.<\/li><li>Proficiency in scripting and automation using Python and Bash.<\/li><li>Experience supporting distributed systems, APIs, microservices, and customer-facing applications in production environments.<\/li><li>Strong knowledge of monitoring and observability tools such as Splunk, Grafana, Prometheus, Open Telemetry, and New Relic.<\/li><li>Experience with incident management, root cause analysis (RCA), performance tuning, disaster recovery, and reliability engineering.<\/li><li>Understanding of Git, DevOps best practices, automation, and cloud-native technologies.<\/li><li>Strong problem-solving, troubleshooting, and collaboration skills.<\/li><li>Bachelor\u2019s degree in computer science, Engineering, Information Technology, or a related field, or equivalent practical experience.<\/li><\/ul><p><\/p><p>The base salary for this position is $115,000 - $140,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is: 09\/02\/2026 This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p># WFO<\/p><p>#LI-Hybrid<\/p><p>#Concentrix<\/p><p><\/p><p><\/p><p><\/p><ul><\/ul><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1758856\",\"location\":\"Atlanta, Georgia\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-27T12:05:57.439+08:00\",\"created_at\":\"2026-08-26T08:05:24.485+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDY5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Atlanta-GA\/Senior-Site-Reliability-Engineer--SRE-_R1758856\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Site Reliability Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Atlanta\",\"state\":\"Georgia\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"30044\",\"primary_location\":{\"id\":\"LOCATION-3-8732\",\"wid\":\"3d9391ee2406103732a6fe8b1ca80000\",\"descriptor\":\"USA Atlanta, GA\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"reena.kapoor@concentrix.com\"},\"first_name\":\"Kapoor, Reena\"},\"categories\":[{\"descriptor\":\"CF Site Reliability Engineering\"}],\"recruiters\":[{\"id\":\"102010157\",\"wid\":\"c30e8ac6e5930107b3c1e2d195a00000\",\"descriptor\":\"Reena Kapoor (102010157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0362\",\"descriptor\":\"Sr. Site Reliability Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384690\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Atlanta-GA\/Senior-Site-Reliability-Engineer--SRE-_R1758856\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Atlanta-GA\/Senior-Site-Reliability-Engineer--SRE-_R1758856\/apply\",\"job_requisition_id\":\"R1758856\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - T_Mobile - PUSA2251\",\"reference_id\":\"PUSA2251\",\"custom_reference_id\":\"PUSA2251\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6a74779a197e011936fc9b9593da0000\",\"descriptor\":\"W0ZGV3 T-Mobile Secureid\",\"reference_id\":\"W0ZGV3\",\"custom_reference_id\":\"W0ZGV3\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gangadevi.toniappa@concentrix.com\"},\"first_name\":\"Ganga Toniappa (102010218)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1758856\",\"wid\":\"40fdf22d108e1027cc2eaa6811310000\",\"descriptor\":\"Senior Site Reliability Engineer (SRE)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Senior Site Reliability Engineer (SRE)<br \/>Digital Engineering \u2013 Intelligent Platform Team<br \/>Location: Overland Park, KS \/ Bellevue, WA \/ Hybrid<br \/>Employment Type: Full-Time<br \/>Client: T-Mobile<br \/>Organization: Digital Engineering \u2013 Intelligent Platform Team<\/p><p>About the Role<br \/>The Digital Engineering Intelligent Platform Team is responsible for building and operating the foundational platforms that power T-Mobile&#39;s digital ecosystem. The team enables engineering organizations across web, mobile, API, AI\/ML, and customer experience platforms with scalable, secure, resilient, and highly automated infrastructure.<\/p><p>As a Senior Site Reliability Engineer (SRE), you will drive platform reliability, observability, automation, and operational excellence across mission-critical digital applications and services. You will partner closely with Software Engineers, Platform Engineers, Product Teams, Cloud Architects, and Security teams to ensure world-class availability, performance, and scalability.<\/p><p>This role blends software engineering, cloud infrastructure, automation, incident management, and platform engineering to create highly reliable systems while reducing operational toil through automation and AI-driven operations.<\/p><p>Key Responsibilities<br \/>Reliability Engineering &amp; Operations<br \/>Design, implement, and maintain highly available, scalable, and resilient platform services.<br \/>Define and manage Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Error Budgets.<br \/>Proactively identify and eliminate reliability bottlenecks across distributed systems.<br \/>Lead root cause analysis (RCA) efforts for critical incidents and drive permanent corrective actions.<br \/>Participate in production support and on-call rotations for business-critical applications.<br \/>Observability &amp; Monitoring<br \/>Build and maintain enterprise observability solutions using tools such as:\u00a0<br \/>Splunk<br \/>Grafana<br \/>Prometheus<br \/>Datadog<br \/>New Relic<br \/>OpenTelemetry<br \/>Create actionable dashboards, alerts, metrics, and operational reporting.<br \/>Continuously improve Mean Time to Detect (MTTD) and Mean Time to Resolution (MTTR).<br \/>Platform Engineering<br \/>Support and enhance shared platform capabilities used by multiple engineering teams.<br \/>Develop self-service platform capabilities that improve developer productivity.<br \/>Build reusable platform services and automation frameworks.<br \/>Partner with architecture teams to define future-state platform strategies.<br \/>Cloud &amp; Infrastructure Automation<br \/>Design and manage cloud-native infrastructure across AWS and Azure environments.<br \/>Implement Infrastructure as Code (IaC) using:\u00a0<br \/>Terraform<br \/>CloudFormation<br \/>Helm<br \/>Kubernetes manifests<br \/>Automate provisioning, deployment, configuration management, and recovery processes.<br \/>CI\/CD &amp; DevOps Enablement<br \/>Design and optimize CI\/CD pipelines for rapid, secure, and reliable software delivery.<br \/>Improve deployment velocity while maintaining platform stability.<br \/>Implement automated testing, release validation, and deployment controls.<br \/>Support GitOps operational models and deployment automation.<br \/>Incident Management &amp; Resilience<br \/>Lead operational readiness reviews and disaster recovery exercises.<br \/>Establish runbooks, playbooks, and automated remediation routines.<br \/>Drive chaos engineering and resiliency testing initiatives.<br \/>Ensure compliance with enterprise operational standards and security requirements.<br \/>AI &amp; Intelligent Operations<br \/>Leverage AI-assisted operations, observability, and incident intelligence tools.<br \/>Utilize automation and predictive analytics to identify risks before customer impact occurs.<br \/>Drive adoption of intelligent platform capabilities that enhance engineering efficiency.<br \/>Required Qualifications<br \/>Education<br \/>Bachelor&#39;s degree in Computer Science, Engineering, Information Technology, or related discipline.<br \/>Equivalent practical experience will be considered.<br \/>Experience<br \/>5&#43; years of experience in Site Reliability Engineering, DevOps, Platform Engineering, or Cloud Operations.<br \/>Experience supporting large-scale distributed applications in production environments.<br \/>Experience operating customer-facing digital platforms with strict availability requirements.<br \/>Technical Skills<br \/>Strong Linux administration and troubleshooting skills.<br \/>Expertise with Kubernetes and containerized environments.<br \/>Experience with AWS and\/or Azure cloud platforms.<br \/>Strong scripting and automation skills using:\u00a0<br \/>Python<br \/>Bash<br \/>Go (preferred)<br \/>Strong experience with:\u00a0<br \/>Terraform<br \/>Git<br \/>CI\/CD pipelines<br \/>Docker<br \/>Kubernetes<br \/>Experience with APIs, microservices, and distributed architectures.<br \/>Observability<br \/>Hands-on experience with:<\/p><p>Splunk<br \/>Grafana<br \/>Prometheus<br \/>OpenTelemetry<br \/>New Relic<br \/>Cloud-native monitoring tools<br \/>Operational Excellence<br \/>Incident management and escalation leadership.<br \/>Root cause analysis and problem management.<br \/>Capacity planning and performance engineering.<br \/>Disaster recovery and resiliency testing.<br \/>Preferred Qualifications<br \/>Experience supporting mobile applications (iOS and Android) and digital customer platforms.<br \/>Experience with API gateways, CDN technologies, and edge architectures.<br \/>Knowledge of AI\/ML platform operations.<br \/>Experience with cybersecurity best practices and DevSecOps.<br \/>AWS Certified DevOps Engineer, Solutions Architect, or Kubernetes certifications.<br \/>Experience working within Agile and Product operating models.<br \/>Success Measures<br \/>In this role, success will be measured by:<\/p><p>Platform availability and uptime.<br \/>Reduction in production incidents.<br \/>Improvement in MTTR and MTTD.<br \/>Increased deployment frequency and reliability.<br \/>Reduction of operational toil through automation.<br \/>Improved developer experience and platform adoption.<br \/>Achievement of defined SLOs and reliability targets.<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"813\",\"campaign_id\":\"24694\",\"campaign_title\":\"Associate, Renewal Sales R1757885\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Renewals Sales - Trilingual\",\"street\":\"CRI San Jose\",\"address\":\"CRI San Jose\",\"city\":\"San Jose\",\"state\":\"San Jose\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"The Associate Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Role: Senior FCC \/ RF Infrastructure Analyst<\/b><\/p><p><b>Location: Omaha, NE (Onsite \u2013 5 days a week)<\/b><\/p><p><\/p><p><b>Job Description<\/b><br \/>We are seeking a detail-oriented and technically curious Senior FCC \/ RF Infrastructure Analyst to support critical FCC and RF licensing activities across wireless and microwave network environments. In this role, you will lead regulatory support efforts including licensing, renewals, modifications, and compliance documentation, while serving as a key coordination point across engineering, legal, vendors, and field teams. This position also offers the opportunity to grow into RF path analysis and microwave design support, making it ideal for a professional who combines regulatory rigor with a strong interest in technical network engineering.<\/p><p><b>Responsibilities<\/b><\/p><ul><li><p>Support FCC-related licensing activities, including new applications, renewals, modifications, and associated regulatory documentation<\/p><\/li><li><p>Assist with spectrum coordination and compliance activities for wireless and microwave systems<\/p><\/li><li><p>Partner with internal engineering, legal, and external vendors to support timely and accurate regulatory submissions<\/p><\/li><li><p>Track licensing records, project milestones, assets, and installation status to help ensure smooth project execution<\/p><\/li><li><p>Serve as a technical coordination point between engineering teams and internal field technicians during deployment activities<\/p><\/li><li><p>Help resolve issues through proactive communication, documentation, and cross-functional collaboration<\/p><\/li><li><p>Support execution of infrastructure projects by maintaining clear status updates and coordinating next steps across stakeholders<\/p><\/li><li><p>Learn and assist with RF path analysis for microwave and point-to-point systems<\/p><\/li><li><p>Support path feasibility reviews, basic link budget analysis, and design validation activities<\/p><\/li><li><p>Contribute to engineering documentation, technical artifacts, and project records as skills and experience continue to grow<\/p><\/li><\/ul><p><b>Qualifications<\/b><\/p><ul><li><p>Experience with FCC and RF licensing, renewals, modifications, and regulatory processes<\/p><\/li><li><p>Background in telecommunications, wireless, or microwave network environments<\/p><\/li><li><p>Strong documentation skills with exceptional attention to detail and a disciplined approach to regulatory compliance<\/p><\/li><li><p>Ability to coordinate effectively with cross-functional teams, including engineering, legal, vendors, and field operations<\/p><\/li><li><p>Clear written and verbal communication skills with the ability to manage multiple priorities in a fast-paced environment<\/p><\/li><li><p>Working knowledge of wireless or microwave systems and spectrum coordination practices<\/p><\/li><li><p>Exposure to RF path analysis, microwave design tools, or related engineering workflows preferred<\/p><\/li><li><p>Interest in learning RF path engineering concepts, including feasibility reviews, link budgets, and design validation<\/p><\/li><li><p>Experience supporting technical deployments, installation tracking, or infrastructure project coordination preferred<\/p><\/li><li><p>Demonstrated ability to work collaboratively, solve problems, and adapt as project needs evolve<\/p><\/li><\/ul><p><\/p><p>The base salary for this position is $ 92,250 to $117,800 plus, incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/30\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>#LI-Onsite<br \/>#Omaha<br \/>#Nebraska<br \/>\u00a0<\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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Nous recherchons des passionn\u00e9s de changement de paradigme pour offrir des exp\u00e9riences client exceptionnelles et des solutions \u00e0 l'une des marques les plus connues au monde. Si vous \u00eates pr\u00eat \u00e0 grandir avec une entreprise du Fortune 500 avec une culture inclusive et prim\u00e9e, votre nouvelle carri\u00e8re commence ici. (Les anciens combattants sont encourag\u00e9s \u00e0 postuler.)<\/p><p>&nbsp;<\/p><p><strong>UNE NOUVELLE CARRI\u00c8RE PORT\u00c9E PAR TOI<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Cherchez-vous un changement de carri\u00e8re \u00ab \u00e0 domicile \u00bb au sein d'une organisation mondiale tourn\u00e9e vers l'avenir, qui favorise une v\u00e9ritable culture inclusive, ax\u00e9e sur les personnes et un v\u00e9ritable sentiment d'appartenance ? Souhaitez-vous rejoindre une entreprise du Fortune 500 qui remporte<strong> chaque ann\u00e9e les prix \u00ab Meilleurs lieux de travail<\/strong> du monde \u00bb, \u00ab <strong>Meilleure culture d'entreprise<\/strong> \u00bb et \u00ab <strong>Meilleures entreprises pour la croissance de carri\u00e8re<\/strong> \u00bb ? Alors un repr\u00e9sentant du service client bilingue \u00e0 distance chez Concentrix est l'endroit id\u00e9al pour vous !<\/p><p>&nbsp;<\/p><p>En tant que repr\u00e9sentant du service client \u00e0 distance (bilingue : anglais \/ fran\u00e7ais), vous rejoindrez une \u00e9quipe organiquement diversifi\u00e9e venue du monde entier, o\u00f9 tous les membres contribuent et soutiennent mutuellement leur r\u00e9ussite et leur bien-\u00eatre, fiers d'\u00eatre unis en tant que \u00ab changeurs de jeu \u00bb. Ensemble, nous servons de partenaire intelligent de transformation pour les marques les plus connues au monde, offrant des exp\u00e9riences client exceptionnelles gr\u00e2ce \u00e0 une innovation technologique.<\/p><p>&nbsp;<\/p><p><strong>\u00c9VOLUTION PROFESSIONNELLE ET D\u00c9VELOPPEMENT PERSONNEL<\/strong><\/p><p><br>C'est une excellente opportunit\u00e9 de \u00ab t\u00e9l\u00e9travail \u00bb qui vous permettra de r\u00e9imaginer un tout nouveau parcours professionnel tout en vous faisant des \u00ab amis pour la vie \u00bb. Nous vous fournirons toute la formation, les technologies et le soutien continu dont vous aurez besoin pour r\u00e9ussir. De plus, chez Concentrix, il y a un vrai potentiel de d\u00e9veloppement professionnel (et personnel). En fait, environ 80 % de nos managers et dirigeants ont \u00e9t\u00e9 promus de l'int\u00e9rieur ! C'est pourquoi nous proposons une gamme de programmes d'apprentissage et de d\u00e9veloppement du leadership gratuits, con\u00e7us pour vous orienter vers le type de carri\u00e8re que vous avez toujours imagin\u00e9.<\/p><p>&nbsp;<\/p><p><strong>CE QUE VOUS FEREZ DANS CE R\u00d4LE<\/strong><\/p><p><\/p><p>En tant que repr\u00e9sentant du service client (bilingue : anglais \/ fran\u00e7ais) travaillant \u00e0 domicile, vous devrez :<\/p><ul><li><p>Assurez un support client entrant en utilisant un guide de flux d'appels dans la langue pr\u00e9f\u00e9r\u00e9e du client<\/p><\/li><li><p>R\u00e9soudre les demandes re\u00e7ues li\u00e9es aux litiges, aux transactions refus\u00e9es et aux fraudes.<\/p><\/li><li><p>Analyser les pr\u00e9occupations des clients, fournir un support complet<\/p><\/li><li><p>Suivre, documenter et r\u00e9cup\u00e9rer les informations dans les bases de donn\u00e9es<\/p><\/li><li><p>Proposez des produits et\/ou services suppl\u00e9mentaires<\/p><\/li><li><p>Offrez des exp\u00e9riences client expertes... avec un sourire.<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>VOS QUALIFICATIONS<\/strong><\/p><p><\/p><p>Vos comp\u00e9tences, votre int\u00e9grit\u00e9, vos connaissances et votre v\u00e9ritable compassion apporteront de la valeur et du succ\u00e8s \u00e0 chaque interaction client. Parmi les autres qualifications pour notre poste de Repr\u00e9sentant du Service Client (Bilingue : anglais \/ fran\u00e7ais) (\u00e0 distance) figurent :<\/p><ul><li><p>La capacit\u00e9 \u00e0 parler couramment fran\u00e7ais et anglais (score CECR C1 ou mieux recommand\u00e9)<\/p><\/li><li><p>1+ an d'exp\u00e9rience en service client<\/p><\/li><li><p>Disponibilit\u00e9 ouverte<\/p><\/li><li><p>Un dipl\u00f4me d'\u00e9tudes secondaires ou GED<\/p><\/li><li><p>Un environnement calme et sans distractions pour travailler chez vous<\/p><\/li><li><p>Ma\u00eetrise du multit\u00e2che rapide<\/p><\/li><li><p>D\u00e9sir d'apprendre de nouvelles technologies<\/p><\/li><li><p>Ma\u00eetrise de l'utilisation des ordinateurs, des bases de donn\u00e9es et des syst\u00e8mes de comptes clients pour documenter les interactions et maintenir des registres pr\u00e9cis<\/p><\/li><li><p>Un ordinateur de bureau ou un ordinateur portable pour effectuer des tests sur PC et Internet ; Un ordinateur de travail peut \u00eatre fourni selon le poste propos\u00e9, mais ce n'est pas garanti (cela sera discut\u00e9 plus en d\u00e9tail avec un recruteur).<\/p><\/li><li><p>Internet haut d\u00e9bit (pas de connecteurs sans fil\/hotspots ni satellite) et un smartphone<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>QU'EST-CE QUE TU Y GAGNES<\/strong><\/p><p><\/p><p>L'un des Culture Beliefs de notre entreprise dit : \u00ab Nous d\u00e9fendons nos collaborateurs. \u00bb C'est pourquoi nous investissons de mani\u00e8re significative dans nos r\u00e9volutionnaires, notre infrastructure et nos capacit\u00e9s afin d'assurer le succ\u00e8s \u00e0 long terme tant pour nos \u00e9quipes que pour nos clients. Et nous investirons en VOUS pour vous aider dans votre parcours professionnel et dans votre d\u00e9veloppement personnel. Dans ce r\u00f4le, vous recevrez \u00e9galement :<\/p><ul><li><p>Le salaire de base pour ce poste est de 23,35 $\/heure (le salaire ne sera pas inf\u00e9rieur au salaire minimum applicable), plus des incitations correspondant \u00e0 la performance individuelle et de l'entreprise. Les salaires r\u00e9els varient en fonction du lieu de travail, des qualifications, des comp\u00e9tences, de la formation, de l'exp\u00e9rience et des comp\u00e9tences. Les avantages disponibles pour les employ\u00e9s \u00e9ligibles \u00e0 ce poste incluent l'assurance m\u00e9dicale, dentaire et de la vision, un programme d'aide aux employ\u00e9s complet (EAP), un plan d'\u00e9pargne retraite enregistr\u00e9, des cong\u00e9s pay\u00e9s et jours f\u00e9ri\u00e9s, ainsi que des journ\u00e9es de formation pay\u00e9es.<\/p><\/li><li><p>Option d'inscription DailyPay pour acc\u00e9der au paiement \u00ab anticip\u00e9 \u00bb, quand vous le souhaitez<\/p><\/li><li><p>Formation r\u00e9mun\u00e9r\u00e9e et incitations bas\u00e9es sur la performance<\/p><\/li><li><p>Opportunit\u00e9s lucratives de primes de recommandation d'employ\u00e9s<\/p><\/li><li><p>Opportunit\u00e9s de r\u00e9seautage avec des groupes organis\u00e9s sur les sujets suivants : R\u00e9seau des femmes, Professionnels noirs, Fiert\u00e9 LGBTQ+, Capacit\u00e9 (Handicap), Dynamique ((Neurodiversit\u00e9), Femmes dans la tech, OneEarth Champions, et plus encore<\/p><\/li><li><p>Programmes de sant\u00e9 et de bien-\u00eatre avec des partenaires form\u00e9s pour promouvoir un vous-m\u00eame en bonne sant\u00e9<\/p><\/li><li><p>Des programmes de mentorat qui soutiennent votre parcours professionnel enrichissant<\/p><\/li><li><p>Confort du t\u00e9l\u00e9travail<\/p><\/li><li><p>Des programmes et \u00e9v\u00e9nements qui soutiennent la diversit\u00e9, l'\u00e9quit\u00e9 et l'inclusion, ainsi que la citoyennet\u00e9 mondiale, la durabilit\u00e9 et le soutien communautaire<\/p><\/li><li><p>C\u00e9l\u00e9brations pour la Journ\u00e9e Concentrix, la Journ\u00e9e d'appr\u00e9ciation r\u00e9volutionnaire, la Semaine du service client, la Journ\u00e9e mondiale du nettoyage, #MyOneEarthPromise, et plus encore<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>R\u00c9IMAGINEZ LA MEILLEURE VERSION DE VOUS-M\u00caME !<\/strong><\/p><p><\/p><p>Si tout cela vous semble \u00eatre la prochaine \u00e9tape parfaite dans votre parcours professionnel, nous voulons avoir de vos nouvelles. Postulez d\u00e8s aujourd'hui et d\u00e9couvrez pourquoi un demi-million de personnes qui changent la donne \u00e0 travers le monde consid\u00e8rent Concentrix comme leur \u00ab employeur de choix \u00bb.<\/p><p>&nbsp;<\/p><p><strong>DISPONIBILIT\u00c9 DES EMPLOIS<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Nous acceptons les candidatures pour ce poste de fa\u00e7on r\u00e9guli\u00e8re. Il s'agit actuellement d'un poste vacant existant et imm\u00e9diat ; Cependant, nous envisageons \u00e9galement des candidatures pour de futures opportunit\u00e9s au fur et \u00e0 mesure qu'elles se pr\u00e9sentent. Nous encourageons tous les candidats int\u00e9ress\u00e9s \u00e0 postuler.<\/p><p>&nbsp;<\/p><p>&nbsp;<\/p><p>---<\/p><p>&nbsp;<\/p><p>Join our award-winning \u201cOne Concentrix\u201d team as a remote Bilingual Customer Service Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote Bilingual Customer Service Representative at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote Customer Service Representative (Bilingual: English \/ French), you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p>As a Customer Service Representative (Bilingual: English \/ French) working from home, you will:<\/p><ul><li><p>Provide inbound customer support using a call flow guide in the customer\u2019s preferred language<\/p><\/li><li><p>Resolve inbound inquiries&nbsp;related to disputes, declined transactions, and fraud matters.<\/p><\/li><li><p>Analyze client concerns, provide comprehensive support<\/p><\/li><li><p>Track, document, and retrieve information in databases<\/p><\/li><li><p>Offer additional products and\/or services<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative (Bilingual: English \/ French) (Remote) role include:<\/p><ul><li><p>The ability to speak fluent French and English (C1 CEFR score or better preferred)<\/p><\/li><li><p>1+ year of customer service experience<\/p><\/li><li><p>Open availability<\/p><\/li><li><p>A high school diploma or GED<\/p><\/li><li><p>A quiet, distraction-free environment to work from in your home<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Proficiency in using computers, databases, and customer account systems to document interactions and maintain accurate records<\/p><\/li><li><p>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/p><\/li><li><p>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary for this position is $23.35\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Paid training and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>Work-from-home convenience<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI)<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <\/strong>Currently, this position may only be performed in the following provinces\/territories: <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>, and SK.<br><strong><br>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p><p><\/p><p><strong>Exigences Physiques et Cognitives<\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances<\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p><strong>D\u00e9claration d'am\u00e9nagement raisonnable<\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. Actuellement, ce poste ne peut \u00eatre exerc\u00e9 que dans les provinces\/territoires suivants : <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a> et <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br><strong><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-6d72cddbc37f1fc0\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-08-25T21:46:54.943Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/R0GE8Q1AAWXV2610HQ28Q1NHPXT5HPTF\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/R0GE8Q1AAWXV2610HQ28Q1NHPXT5HPTF\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2028\",\"campaign_id\":\"req-c6dd9732b27ac202\",\"campaign_title\":\"Emergency Services Representative (On-Site)\",\"campaign_type\":null,\"job_title\":\"Emergency Services Representative (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Oshawa\",\"state\":\"Ontario\",\"postal_code\":\"L1H 8W8\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Oshawa, ON, as an Emergency Services Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then an Emergency Services Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As an Emergency Services Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As an Emergency Services Representative, you will:<\/p><ul><li><p>Have the satisfaction of helping customers daily while they are in distress by providing medical instructions to customers when they are most in need<\/p><\/li><li><p>Quickly and accurately gather information that is shared on a call that will be useful for paramedics<\/p><\/li><li><p>Handle stressful and emotionally charged phone calls while remaining calm and maintaining high level of customer service<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for Emergency Services Representative role include:<\/p><ul><li><p>College 911 Communications\/Public Safety Diploma or course completion<\/p><\/li><li><p>Police, Fire, or Paramedic programs<\/p><\/li><li><p>Certification through International Academy of Emergency Dispatch including Emergency Medical Dispatch, Emergency Police Dispatch, Emergency Fire Dispatch, or CPR Certification<\/p><\/li><li><p>Emergency Service Volunteer<strong><br><\/strong><\/p><\/li><\/ul><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $31.84 - $36.79\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-c6dd9732b27ac202\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-08-25T18:29:46.469Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/9GYDMDJ0QC7HFQMWF9YTRP6HC67F99AK\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/9GYDMDJ0QC7HFQMWF9YTRP6HC67F99AK\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"818\",\"campaign_id\":\"24640\",\"campaign_title\":\"Sr. Database Administrator (TCF) R1756412\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Site Reliability Engineer\",\"street\":\"BGR Work-at-Home\",\"address\":\"BGR Work-at-Home\",\"city\":\"BGR\",\"state\":\"Blagoevgrad\",\"postal_code\":\".\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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(m\/w\/d) Customer Care<\/b> genau das richtige f\u00fcr dich!<\/p><p>In dieser Position f\u00fchrst du fachlich und disziplinarisch ein Customer-Care-Team. Du unterst\u00fctzt und coachst dein Team bei der Zielerreichung, f\u00fchrst Einzelgespr\u00e4che und Teammeetings und sicherst durch operative Steuerung die vereinbarten KPIs.<\/p><p><\/p><p><b>Und zwar mit folgenden Rahmenbedingungen:<\/b><\/p><p>Start ab sofort | Vollzeit | 100% Homeoffice in Ungarn | Montag \u2013 Sonntag | 5-Tage-Woche | Inbound | Deutsch, Ungarisch \u2013 C1 | unbefristet\u00a0<\/p><p><\/p><p><b>Das l\u00e4sst sich mit deinem Alltag vereinbaren?<\/b>\u00a0Perfekt! Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeiter Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places to Work\u201c sind der Beweis daf\u00fcr.<\/p><p><\/p><p><b>Deine Aufgaben<\/b><\/p><p>Als\u00a0<b>Teamleader (m\/w\/d) <\/b>wirst du:<\/p><ul><li><p>ein Team von telefonischen Kundenberatern <b>fachlich und disziplinarisch f\u00fchren<\/b><\/p><\/li><li><p>dein Team im Sinne unserer Service- und Unternehmensziele <b>betreuen, motivieren und weiterentwickeln<\/b><\/p><\/li><li><p>deine Mitarbeiter bei der <b>Erreichung ihrer Leistungskennzahlen<\/b> coachen und unterst\u00fctzen<\/p><\/li><li><p><b>Mitarbeitergespr\u00e4che<\/b> und <b>Teammeetings<\/b> vorbereiten und durchf\u00fchren<\/p><\/li><li><p>das Team <b>operativ steuern<\/b> und die <b>Einhaltung der vereinbarten KPIs<\/b> sicherstellen<\/p><\/li><li><p>Kundenanliegen telefonisch und schriftlich bearbeiten<\/p><\/li><li><p>unsere <b>Unternehmenswerte<\/b> durch dein t\u00e4gliches Handeln <b>vorleben<\/b><\/p><\/li><\/ul><p><\/p><p><b>Dein Profil<\/b><\/p><p>Concentrix passt perfekt zu dir, wenn du:<\/p><ul><li><p>mindestens <b>6 Monate Erfahrung im Customer Care<\/b> sowie erste <b>F\u00fchrungserfahrung<\/b> mitbringst<\/p><\/li><li><p>idealerweise eine abgeschlossene Ausbildung oder ein Studium hast<\/p><\/li><li><p><b>Deutsch und Ungarisch auf C1-Niveau<\/b> sprichst<\/p><\/li><li><p>idealerweise auch <b>Englischkenntnisse<\/b> mitbringst<\/p><\/li><li><p>die Anforderungen an einen <b>Remote-Arbeitsplatz<\/b> erf\u00fcllen kannst<\/p><\/li><li><p>bereit bist f\u00fcr ausgew\u00e4hlte Termine am <b>Standort P\u00e9cs<\/b> zu arbeiten<\/p><\/li><li><p>eine <b>motivierte Pers\u00f6nlichkeit<\/b> bist und dein <b>Team gezielt entwickeln und coachen<\/b> kannst<\/p><\/li><li><p>ein <b>gutes Verst\u00e4ndnis f\u00fcr Kennzahlen und Zielerreichung<\/b> hast<\/p><\/li><li><p>auch unter <b>Zeitdruck<\/b> strukturiert und fokussiert arbeitest<\/p><\/li><li><p>ein Team in einem <b>dynamischen Arbeitsumfeld<\/b> sicher f\u00fchren, <b>Priorit\u00e4ten setzen<\/b> und <b>Aufgaben fristgerecht<\/b> umsetzen kannst<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>Deine Benefits<\/b><\/p><p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/p><ul><li><p><b>Verantwortungsvolle Aufgaben<\/b>\u00a0in einem internationalen Arbeitsumfeld<\/p><\/li><li><p>Ein\u00a0<b>offenes, motiviertes Team<\/b>, das sich auf dich freut<\/p><\/li><li><p>Einen\u00a0<b>unbefristeten Arbeitsvertrag<\/b>\u00a0f\u00fcr eine langfristige Zusammenarbeit<\/p><\/li><li><p>Einen <b>Homeoffice-Arbeitsplatz ab dem 2. Arbeitstag<\/b> - die n\u00f6tige Hardware wird dir am deinem 1. Arbeitstag an unserem Standort in P\u00e9cs \u00fcbergeben<\/p><\/li><li><p><b>Vielf\u00e4ltige Weiterbildungs- und Karrierem\u00f6glichkeiten<\/b>\u00a0\u2013 auch international<\/p><\/li><li><p>Eine\u00a0<b>leistungsorientierte Verg\u00fctung<\/b>, die an gemeinsame Gesch\u00e4ftsergebnisse gekoppelt ist<\/p><\/li><li><p>Ein\u00a0<b>Cafeteria-Paket<\/b>\u00a0von bis zu\u00a0<b>450.000 HUF pro Jahr<\/b><\/p><\/li><li><p><b>Zusch\u00fcsse zu \u00f6ffentlichen Verkehrsmitteln<\/b>\u00a0und ein\u00a0<b>zentral gelegenes B\u00fcro<\/b><\/p><\/li><\/ul><p><\/p><p><b>Du willst mit uns durchstarten?<\/b><\/p><p>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. Bewirb dich noch heute \u00fcber unser Online-Formular.<\/p><p><\/p><p><b>Dein zuk\u00fcnftiger Arbeitsort<\/b><\/p><p>100% Homeoffice in Ungarn<\/p><p><\/p><p><b>Concentrix setzt sich f\u00fcr Chancengleichheit ein<\/b><\/p><p>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr dich passenden Arbeitsplatz zu schaffen.<\/p><p><\/p><p>#WAH<\/p><p>#EMEACNX<\/p><p>#AGENTCNX<\/p>\",\"ats_external_id\":\"R1758511\",\"location\":\"Budapest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T16:06:41.304+08:00\",\"created_at\":\"2026-08-25T16:05:37.770+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDYzNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/HUN-Work-at-Home\/Teamleader--m-w-d--Customer-Care---100--Homeoffice_R1758511\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Budapest\",\"state\":null,\"country\":{\"wid\":\"9db257f5937e4421b2fac64eec6832f8\",\"iso2\":\"HU\",\"iso3\":\"HUN\",\"descriptor\":\"Hungary\",\"iso_numeric\":\"348\"},\"postal_code\":\"1114\",\"primary_location\":{\"id\":\"HU-WAH-HUNGA-01\",\"wid\":\"4f1d16a484f00104092847833f970000\",\"descriptor\":\"HUN Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"annett.herklotz@concentrix.com\"},\"first_name\":\"Herklotz, Annett\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101314591\",\"wid\":\"cd9c2815980c0127e3a8a451671f5261\",\"descriptor\":\"Jan Lauterbach (101314591)\"},{\"id\":\"101307431\",\"wid\":\"d1bdd39f10af01de8cd9110b2050c85a\",\"descriptor\":\"Nick Patrick (101307431)\"},{\"id\":\"101302267\",\"wid\":\"d1bdd39f10af012815ae245e2050f46c\",\"descriptor\":\"Annett Herklotz (101302267)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384436\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/HUN-Work-at-Home\/Teamleader--m-w-d--Customer-Care---100--Homeoffice_R1758511\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/HUN-Work-at-Home\/Teamleader--m-w-d--Customer-Care---100--Homeoffice_R1758511\/apply\",\"job_requisition_id\":\"R1758511\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"andrea.oszto@concentrix.com\"},\"first_name\":\"Oszt\u00f3 Andrea (101307181)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1758511\",\"wid\":\"eb3144221e5410279642ca308c400000\",\"descriptor\":\"Teamleader (m\/w\/d) Customer Care - 100% Homeoffice\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"820\",\"campaign_id\":\"24635\",\"campaign_title\":\"Operations Manager I R1758505\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Manager (m\/w\/d) Customer Care - 100% Homeoffice\",\"street\":\"HUN Work-at-Home\",\"address\":\"HUN Work-at-Home\",\"city\":\"Budapest\",\"state\":null,\"postal_code\":\"1114\",\"region\":null,\"country\":\"Hungary\",\"short_description\":\"\",\"long_description\":\"<p>Du suchst einen\u00a0<b>abwechslungsreichen Job mit Flexibilit\u00e4t und Verantwortung? <\/b><\/p><p>Dann ist unsere 100% Remote Stelle als <b>Operations Manager (m\/w\/d) Customer Care<\/b> genau das richtige f\u00fcr dich! In dieser Rolle leitest du ein nationales und internationales Team und arbeitest mit deinem F\u00fchrungsteam daran, Prozesse kontinuierlich zu verbessern, effizienter zu gestalten und das Kundenerlebnis auf ein neues Level zu heben.<\/p><p><\/p><p><b>Wir bieten folgende Rahmenbedingungen:<\/b><\/p><p>Start ab sofort | Vollzeit | 100% Homeoffice in Ungarn | Montag \u2013 Freitag | 5-Tage-Woche | Inbound | Ungarisch, Deutsch, Englisch \u2013 C1 | unbefristet\u00a0<\/p><p><\/p><p><b>Das l\u00e4sst sich mit deinem Alltag vereinbaren?<\/b>\u00a0Perfekt! Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeiter Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places to Work\u201c sind der Beweis daf\u00fcr.<\/p><p><\/p><p><b>Deine Aufgaben<\/b><\/p><p>Als\u00a0<b>Operations Manager (m\/w\/d) <\/b>wirst du:<\/p><ul><li><p>Die Verantwortung f\u00fcr einen\u00a0<b>reibungslosen, effizienten und qualit\u00e4tsorientierten Ablauf aller operativen Multi-Channel-Aktivit\u00e4ten<\/b>\u00a0\u00fcbernehmen.<\/p><\/li><li><p>Relevante\u00a0<b>KPIs analysieren<\/b>,\u00a0<b>Ma\u00dfnahmen ableiten<\/b>\u00a0und diese erfolgreich in operative Prozesse umsetzen.\u00a0<\/p><\/li><li><p>Die\u00a0<b>Qualit\u00e4tssicherung<\/b>\u00a0verantworten und bestehende Prozesse kontinuierlich weiterentwickeln.\u00a0\u00a0\u00a0<\/p><\/li><li><p>Die\u00a0<b>Kostenstellenverantwortung<\/b>\u00a0\u00fcbernehmen und Ressourcen unter finanziellen, personellen und r\u00e4umlichen Gesichtspunkten planen.<\/p><\/li><li><p>Den\u00a0<b>Auftraggeber(n) eng begleiten<\/b>,\u00a0<b>Optimierungs- und Wachstumspotentiale identifizieren<\/b>\u00a0und diese gemeinsam mit dem Auftraggeber umsetzen.<\/p><\/li><li><p>Alle\u00a0<b>operativen Prozesse in unseren Inbound-, Outbound-, Sales- und Service-Kampagnen (B2B und B2C<\/b>) organisieren, steuern und kontrollieren.<\/p><\/li><li><p><b>Umsatzstrategien<\/b>\u00a0f\u00fcr Kundenprojekte entwickeln und deren Umsetzung begleiten.<\/p><\/li><li><p>Unser\u00a0<b>Team in P\u00e9cs und ungarnweit<\/b>\u00a0sowohl fachlich als auch disziplinarisch f\u00fchren und mit anderen <b>internationalen Standorten und Teams<\/b>\u00a0remote fachlich zusammenarbeiten.<\/p><\/li><li><p>Regelm\u00e4\u00dfig\u00a0<b>Mitarbeitergespr\u00e4che<\/b>, Entwicklungs- und Feedbackgespr\u00e4che f\u00fchren.<\/p><\/li><li><p>Unsere\u00a0<b>Unternehmenswerte<\/b>\u00a0leben, deren Umsetzung steuern und f\u00fcr deren Einhaltung sorgen.<\/p><\/li><\/ul><p><\/p><p><b>Dein Profil<\/b><\/p><p>Concentrix passt perfekt zu dir, wenn du:<\/p><ul><li><p><b>Sehr gute Ungarisch, Deutsch- und Englischkenntnisse in Wort und Schrift<\/b>\u00a0mitbringst.<\/p><\/li><li><p>Idealerweise ein abgeschlossenes\u00a0<b>Hochschulstudium oder eine vergleichbare Ausbildung<\/b>\u00a0hast.<\/p><\/li><li><p>\u00dcber\u00a0<b>mehrj\u00e4hrige F\u00fchrungserfahrung in der Customer-Care-Branche<\/b>\u00a0verf\u00fcgst.<\/p><\/li><li><p>Die Anforderungen an einen <b>Remote-Arbeitsplatz<\/b> erf\u00fcllen kannst.<\/p><\/li><li><p>Bereit bist f\u00fcr ausgew\u00e4hlte Termine am <b>Standort in P\u00e9cs<\/b> zu arbeiten.<\/p><\/li><li><p>Eine\u00a0<b>proaktive, gestaltende F\u00fchrungspers\u00f6nlichkeit<\/b>\u00a0bist, die kommunikativ stark, empathisch, aber auch hartn\u00e4ckig und durchsetzungsf\u00e4hig ist.<\/p><\/li><li><p>Dich in einem\u00a0<b>internationalen Konzernumfeld<\/b>\u00a0wohlf\u00fchlst und trotzdem t\u00e4glich ein St\u00fcck \u201eStart-up-Mentalit\u00e4t\u201c lebst.<\/p><\/li><li><p>Entscheidungen\u00a0<b>klar, transparent und nachvollziehbar kommunizierst<\/b>\u00a0\u2013 und auch in\u00a0<b>herausfordernden Situationen<\/b>\u00a0einen k\u00fchlen Kopf bewahrst.<\/p><\/li><\/ul><p><\/p><p><b>Deine Benefits<\/b><\/p><p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/p><ul><li><p><b>Verantwortungsvolle Aufgaben<\/b>\u00a0in einem internationalen Arbeitsumfeld<\/p><\/li><li><p>Ein\u00a0<b>offenes, motiviertes Team<\/b>, das sich auf dich freut<\/p><\/li><li><p>Einen\u00a0<b>unbefristeten Arbeitsvertrag<\/b>\u00a0f\u00fcr eine langfristige Zusammenarbeit<\/p><\/li><li><p>Einen <b>Homeoffice-Arbeitsplatz ab deinem 2. Arbeitstag<\/b> - die n\u00f6tige Hardware wird dir an deinem 1. Arbeitstag an unserem Standort in P\u00e9cs \u00fcbergeben.<\/p><\/li><li><p><b>Vielf\u00e4ltige Weiterbildungs- und Karrierem\u00f6glichkeiten<\/b>\u00a0\u2013 auch international<\/p><\/li><li><p>Eine\u00a0<b>leistungsorientierte Verg\u00fctung<\/b>, die an gemeinsame Gesch\u00e4ftsergebnisse gekoppelt ist<\/p><\/li><li><p>Ein\u00a0<b>Cafeteria-Paket<\/b>\u00a0von bis zu\u00a0<b>450.000 HUF pro Jahr<\/b><\/p><\/li><li><p><b>Zusch\u00fcsse zu \u00f6ffentlichen Verkehrsmitteln<\/b>\u00a0und ein\u00a0<b>zentral gelegenes B\u00fcro<\/b><\/p><\/li><\/ul><p><\/p><p><b>Du willst mit uns durchstarten?<\/b><\/p><p>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. Bewirb dich noch heute \u00fcber unser Online-Formular.<\/p><p><\/p><p><b>Dein zuk\u00fcnftiger Arbeitsort<\/b><\/p><p>100% Homeoffice in Ungarn<\/p><p><\/p><p><b>Concentrix setzt sich f\u00fcr Chancengleichheit ein<\/b><\/p><p>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr dich passenden Arbeitsplatz zu schaffen.<\/p><p><\/p><p>#EMEACNX<\/p><p>#AGENTCNX<\/p>\",\"ats_external_id\":\"R1758505\",\"location\":\"Budapest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T16:06:41.258+08:00\",\"created_at\":\"2026-08-25T16:05:37.505+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDYzNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/HUN-Work-at-Home\/Operations-Manager--m-w-d--Customer-Care---100--Homeoffice_R1758505\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Budapest\",\"state\":null,\"country\":{\"wid\":\"9db257f5937e4421b2fac64eec6832f8\",\"iso2\":\"HU\",\"iso3\":\"HUN\",\"descriptor\":\"Hungary\",\"iso_numeric\":\"348\"},\"postal_code\":\"1114\",\"primary_location\":{\"id\":\"HU-WAH-HUNGA-01\",\"wid\":\"4f1d16a484f00104092847833f970000\",\"descriptor\":\"HUN Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"annett.herklotz@concentrix.com\"},\"first_name\":\"Herklotz, Annett\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101314591\",\"wid\":\"cd9c2815980c0127e3a8a451671f5261\",\"descriptor\":\"Jan Lauterbach (101314591)\"},{\"id\":\"101307431\",\"wid\":\"d1bdd39f10af01de8cd9110b2050c85a\",\"descriptor\":\"Nick Patrick (101307431)\"},{\"id\":\"101302267\",\"wid\":\"d1bdd39f10af012815ae245e2050f46c\",\"descriptor\":\"Annett Herklotz (101302267)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384463\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/HUN-Work-at-Home\/Operations-Manager--m-w-d--Customer-Care---100--Homeoffice_R1758505\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/HUN-Work-at-Home\/Operations-Manager--m-w-d--Customer-Care---100--Homeoffice_R1758505\/apply\",\"job_requisition_id\":\"R1758505\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"andrea.oszto@concentrix.com\"},\"first_name\":\"Oszt\u00f3 Andrea (101307181)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1758505\",\"wid\":\"b24e98bc6551102794a03769f8ef0000\",\"descriptor\":\"Operations Manager (m\/w\/d) Customer Care - 100% Homeoffice\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"821\",\"campaign_id\":\"24634\",\"campaign_title\":\"Operations Manager I R1758503\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Manager (m\/w\/d) Customer Care\",\"street\":\"HUN P\u00e9cs\",\"address\":\"HUN P\u00e9cs\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":null,\"country\":\"Hungary\",\"short_description\":\"\",\"long_description\":\"<p>Du suchst einen\u00a0<b>abwechslungsreichen Job mit Flexibilit\u00e4t und Verantwortung? <\/b>Dann ist diese Stelle genau das Richtige f\u00fcr dich.<\/p><p><\/p><p>Wir suchen einen motivierten\u00a0<b>Operations Manager (m\/w\/d) Customer Care<\/b>,\u00a0der gemeinsam mit uns neue Ma\u00dfst\u00e4be im Kundenservice setzt. In dieser Rolle leitest du ein nationales und internationales Team und arbeitest mit deinem F\u00fchrungsteam daran, Prozesse kontinuierlich zu verbessern, effizienter zu gestalten und das Kundenerlebnis auf ein neues Level zu heben.<\/p><p><\/p><p><b>Wir bieten folgende Rahmenbedingungen:<\/b><\/p><p>Start ab sofort | Vollzeit | Standort P\u00e9cs | Montag \u2013 Freitag | 5-Tage-Woche | Inbound | Ungarisch, Deutsch, Englisch \u2013 C1 | unbefristet\u00a0<\/p><p><\/p><p><b>Das l\u00e4sst sich mit deinem Alltag vereinbaren?<\/b>\u00a0Perfekt! Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeiter Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places to Work\u201c sind der Beweis daf\u00fcr.<\/p><p><\/p><p><b>Deine Aufgaben<\/b><\/p><p>Als\u00a0<b>Operations Manager (m\/w\/d) <\/b>wirst du:<\/p><ul><li><p>Die Verantwortung f\u00fcr einen\u00a0<b>reibungslosen, effizienten und qualit\u00e4tsorientierten Ablauf aller operativen Multi-Channel-Aktivit\u00e4ten<\/b>\u00a0\u00fcbernehmen.<\/p><\/li><li><p>Relevante\u00a0<b>KPIs analysieren<\/b>,\u00a0<b>Ma\u00dfnahmen ableiten<\/b>\u00a0und diese erfolgreich in operative Prozesse umsetzen.\u00a0<\/p><\/li><li><p>Die\u00a0<b>Qualit\u00e4tssicherung<\/b>\u00a0verantworten und bestehende Prozesse kontinuierlich weiterentwickeln.\u00a0\u00a0\u00a0<\/p><\/li><li><p>Die\u00a0<b>Kostenstellenverantwortung<\/b>\u00a0\u00fcbernehmen und Ressourcen unter finanziellen, personellen und r\u00e4umlichen Gesichtspunkten planen.<\/p><\/li><li><p>Den\u00a0<b>Auftraggeber(n) eng begleiten<\/b>,\u00a0<b>Optimierungs- und Wachstumspotentiale identifizieren<\/b>\u00a0und diese gemeinsam mit dem Auftraggeber umsetzen.<\/p><\/li><li><p>Alle\u00a0<b>operativen Prozesse in unseren Inbound-, Outbound-, Sales- und Service-Kampagnen (B2B und B2C<\/b>) organisieren, steuern und kontrollieren.<\/p><\/li><li><p><b>Umsatzstrategien<\/b>\u00a0f\u00fcr Kundenprojekte entwickeln und deren Umsetzung begleiten.<\/p><\/li><li><p>Unser\u00a0<b>Team in P\u00e9cs und ungarnweit<\/b>\u00a0sowohl fachlich als auch disziplinarisch f\u00fchren und mit anderen <b>internationalen Standorten und Teams<\/b>\u00a0remote fachlich zusammenarbeiten.<\/p><\/li><li><p>Regelm\u00e4\u00dfig\u00a0<b>Mitarbeitergespr\u00e4che<\/b>, Entwicklungs- und Feedbackgespr\u00e4che f\u00fchren.<\/p><\/li><li><p>Unsere\u00a0<b>Unternehmenswerte<\/b>\u00a0leben, deren Umsetzung steuern und f\u00fcr deren Einhaltung sorgen.<\/p><\/li><\/ul><p><\/p><p><b>Dein Profil<\/b><\/p><p>Concentrix passt perfekt zu dir, wenn du:<\/p><ul><li><p>Bereit bist, haupts\u00e4chlich am\u00a0<b>Standort in P\u00e9cs<\/b>\u00a0zu arbeiten \u2013 gelegentliches Homeoffice ist nach Absprache m\u00f6glich.<\/p><\/li><li><p><b>Sehr gute Ungarisch, Deutsch- und Englischkenntnisse in Wort und Schrift<\/b>\u00a0mitbringst.<\/p><\/li><li><p>Idealerweise ein abgeschlossenes\u00a0<b>Hochschulstudium oder eine vergleichbare Ausbildung<\/b>\u00a0hast.<\/p><\/li><li><p>\u00dcber\u00a0<b>mehrj\u00e4hrige F\u00fchrungserfahrung in der Customer-Care-Branche<\/b>\u00a0verf\u00fcgst.<\/p><\/li><li><p>Eine\u00a0<b>proaktive, gestaltende F\u00fchrungspers\u00f6nlichkeit<\/b>\u00a0bist, die kommunikativ stark, empathisch, aber auch hartn\u00e4ckig und durchsetzungsf\u00e4hig ist.<\/p><\/li><li><p>Dich in einem\u00a0<b>internationalen Konzernumfeld<\/b>\u00a0wohlf\u00fchlst und trotzdem t\u00e4glich ein St\u00fcck \u201eStart-up-Mentalit\u00e4t\u201c lebst.<\/p><\/li><li><p>Entscheidungen\u00a0<b>klar, transparent und nachvollziehbar kommunizierst<\/b>\u00a0\u2013 und auch in\u00a0<b>herausfordernden Situationen<\/b>\u00a0einen k\u00fchlen Kopf bewahrst.<\/p><\/li><\/ul><p><\/p><p><b>Deine Benefits<\/b><\/p><p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/p><ul><li><p><b>Verantwortungsvolle Aufgaben<\/b>\u00a0in einem internationalen Arbeitsumfeld<\/p><\/li><li><p>Ein\u00a0<b>offenes, motiviertes Team<\/b>, das sich auf dich freut<\/p><\/li><li><p>Einen\u00a0<b>unbefristeten Arbeitsvertrag<\/b>\u00a0f\u00fcr eine langfristige Zusammenarbeit<\/p><\/li><li><p><b>Vielf\u00e4ltige Weiterbildungs- und Karrierem\u00f6glichkeiten<\/b>\u00a0\u2013 auch international<\/p><\/li><li><p>Eine\u00a0<b>leistungsorientierte Verg\u00fctung<\/b>, die an gemeinsame Gesch\u00e4ftsergebnisse gekoppelt ist<\/p><\/li><li><p>Ein\u00a0<b>Cafeteria-Paket<\/b>\u00a0von bis zu\u00a0<b>450.000 HUF pro Jahr<\/b><\/p><\/li><li><p><b>Zusch\u00fcsse zu \u00f6ffentlichen Verkehrsmitteln<\/b>\u00a0und ein\u00a0<b>zentral gelegenes B\u00fcro<\/b><\/p><\/li><\/ul><p><\/p><p><b>Du willst mit uns durchstarten?<\/b><\/p><p>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. Bewirb dich noch heute \u00fcber unser Online-Formular.<\/p><p><\/p><p><b>Dein zuk\u00fcnftiger Arbeitsort<\/b><\/p><p>Concentrix Services Hungary Kft.<\/p><p>P\u00e9cs, R\u00e1k\u00f3czi \u00fat 60, 7621 Ungarn<\/p><p><\/p><p><b>Concentrix setzt sich f\u00fcr Chancengleichheit ein<\/b><\/p><p>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr dich passenden Arbeitsplatz zu schaffen.<\/p><p><\/p><p>#EMEACNX<\/p><p>#AGENTCNX<\/p>\",\"ats_external_id\":\"R1758503\",\"location\":\"P\u00e9cs\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T16:06:38.230+08:00\",\"created_at\":\"2026-08-25T16:05:37.231+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDYzNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Hungary-Pcs\/Operations-Manager--m-w-d--Customer-Care_R1758503\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"P\u00e9cs\",\"state\":null,\"country\":{\"wid\":\"9db257f5937e4421b2fac64eec6832f8\",\"iso2\":\"HU\",\"iso3\":\"HUN\",\"descriptor\":\"Hungary\",\"iso_numeric\":\"348\"},\"postal_code\":\"7621\",\"primary_location\":{\"id\":\"HU-PEC-RAKOC-Y0\",\"wid\":\"82d2bdbc827c107d6d46410bf1f9b49f\",\"descriptor\":\"HUN P\u00e9cs\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"annett.herklotz@concentrix.com\"},\"first_name\":\"Herklotz, Annett\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101314591\",\"wid\":\"cd9c2815980c0127e3a8a451671f5261\",\"descriptor\":\"Jan Lauterbach (101314591)\"},{\"id\":\"101307431\",\"wid\":\"d1bdd39f10af01de8cd9110b2050c85a\",\"descriptor\":\"Nick Patrick (101307431)\"},{\"id\":\"101302267\",\"wid\":\"d1bdd39f10af012815ae245e2050f46c\",\"descriptor\":\"Annett Herklotz (101302267)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384418\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Hungary-Pcs\/Operations-Manager--m-w-d--Customer-Care_R1758503\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Hungary-Pcs\/Operations-Manager--m-w-d--Customer-Care_R1758503\/apply\",\"job_requisition_id\":\"R1758503\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"andrea.oszto@concentrix.com\"},\"first_name\":\"Oszt\u00f3 Andrea (101307181)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1758503\",\"wid\":\"adb5baf87ff410370c3bf33ac5550000\",\"descriptor\":\"Operations Manager (m\/w\/d) Customer Care\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"822\",\"campaign_id\":\"24633\",\"campaign_title\":\"Team Leader, Operations R1758510\",\"campaign_type\":\"job_application\",\"job_title\":\"Teamleader (m\/w\/d) Customer Care\",\"street\":\"HUN P\u00e9cs\",\"address\":\"HUN P\u00e9cs\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":null,\"country\":\"Hungary\",\"short_description\":\"\",\"long_description\":\"<p><b>Du sprichst Deutsch und lebst in Ungarn?<\/b>\u00a0Dann ist unsere Stelle als <b>Teamleader (m\/w\/d) Customer Care<\/b> genau das richtige f\u00fcr dich!<\/p><p>In dieser Position f\u00fchrst du fachlich und disziplinarisch ein Customer-Care-Team. Du unterst\u00fctzt und coachst dein Team bei der Zielerreichung, f\u00fchrst Einzelgespr\u00e4che und Teammeetings und sicherst durch operative Steuerung die vereinbarten KPIs.<\/p><p><\/p><p><b>Und zwar mit folgenden Rahmenbedingungen:<\/b><\/p><p>Start ab sofort | Vollzeit | Standort P\u00e9cs | Montag \u2013 Sonntag | 5-Tage-Woche | Inbound | Deutsch, Ungarisch \u2013 C1 | unbefristet\u00a0<\/p><p><\/p><p><b>Das l\u00e4sst sich mit deinem Alltag vereinbaren?<\/b>\u00a0Perfekt! Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeiter Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places to Work\u201c sind der Beweis daf\u00fcr.<\/p><p><\/p><p><b>Deine Aufgaben<\/b><\/p><p>Als\u00a0<b>Teamleader (m\/w\/d) <\/b>wirst du:<\/p><ul><li><p>ein Team von telefonischen Kundenberatern <b>fachlich und disziplinarisch f\u00fchren<\/b><\/p><\/li><li><p>dein Team im Sinne unserer Service- und Unternehmensziele <b>betreuen, motivieren und weiterentwickeln<\/b><\/p><\/li><li><p>deine Mitarbeiter bei der <b>Erreichung ihrer Leistungskennzahlen<\/b> coachen und unterst\u00fctzen<\/p><\/li><li><p><b>Mitarbeitergespr\u00e4che<\/b> und <b>Teammeetings<\/b> vorbereiten und durchf\u00fchren<\/p><\/li><li><p>das Team <b>operativ steuern<\/b> und die <b>Einhaltung der vereinbarten KPIs<\/b> sicherstellen<\/p><\/li><li><p>Kundenanliegen telefonisch und schriftlich bearbeiten<\/p><\/li><li><p>unsere <b>Unternehmenswerte<\/b> durch dein t\u00e4gliches Handeln <b>vorleben<\/b><\/p><\/li><\/ul><p><\/p><p><b>Dein Profil<\/b><\/p><p>Concentrix passt perfekt zu dir, wenn du:<\/p><ul><li><p>mindestens <b>6 Monate Erfahrung im Customer Care<\/b> sowie erste <b>F\u00fchrungserfahrung<\/b> mitbringst<\/p><\/li><li><p>idealerweise eine abgeschlossene Ausbildung oder ein Studium hast<\/p><\/li><li><p><b>Deutsch und Ungarisch auf C1-Niveau<\/b> sprichst<\/p><\/li><li><p>idealerweise auch <b>Englischkenntnisse<\/b> mitbringst<\/p><\/li><li><p>bereit bist, an unserem <b>Standort in P\u00e9cs<\/b> zu arbeiten<\/p><\/li><li><p>eine <b>motivierte Pers\u00f6nlichkeit<\/b> bist und dein <b>Team gezielt entwickeln und coachen<\/b> kannst<\/p><\/li><li><p>ein <b>gutes Verst\u00e4ndnis f\u00fcr Kennzahlen und Zielerreichung<\/b> hast<\/p><\/li><li><p>auch unter <b>Zeitdruck<\/b> strukturiert und fokussiert arbeitest<\/p><\/li><li><p>ein Team in einem <b>dynamischen Arbeitsumfeld<\/b> sicher f\u00fchren, <b>Priorit\u00e4ten setzen<\/b> und <b>Aufgaben fristgerecht<\/b> umsetzen kannst<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>Deine Benefits<\/b><\/p><p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/p><ul><li><p><b>Verantwortungsvolle Aufgaben<\/b>\u00a0in einem internationalen Arbeitsumfeld<\/p><\/li><li><p>Ein\u00a0<b>offenes, motiviertes Team<\/b>, das sich auf dich freut<\/p><\/li><li><p>Einen\u00a0<b>unbefristeten Arbeitsvertrag<\/b>\u00a0f\u00fcr eine langfristige Zusammenarbeit<\/p><\/li><li><p><b>Vielf\u00e4ltige Weiterbildungs- und Karrierem\u00f6glichkeiten<\/b>\u00a0\u2013 auch international<\/p><\/li><li><p>Eine\u00a0<b>leistungsorientierte Verg\u00fctung<\/b>, die an gemeinsame Gesch\u00e4ftsergebnisse gekoppelt ist<\/p><\/li><li><p>Ein\u00a0<b>Cafeteria-Paket<\/b>\u00a0von bis zu\u00a0<b>450.000 HUF pro Jahr<\/b><\/p><\/li><li><p><b>Zusch\u00fcsse zu \u00f6ffentlichen Verkehrsmitteln<\/b>\u00a0und ein\u00a0<b>zentral gelegenes B\u00fcro<\/b><\/p><\/li><\/ul><p><\/p><p><b>Du willst mit uns durchstarten?<\/b><\/p><p>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. Bewirb dich noch heute \u00fcber unser Online-Formular.<\/p><p><\/p><p><b>Dein zuk\u00fcnftiger Arbeitsort<\/b><\/p><p>Concentrix Services Hungary Kft.<\/p><p>P\u00e9cs, R\u00e1k\u00f3czi \u00fat 60, 7621 Ungarn<\/p><p><\/p><p><b>Concentrix setzt sich f\u00fcr Chancengleichheit ein<\/b><\/p><p>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr dich passenden Arbeitsplatz zu schaffen.<\/p><p><\/p><p>#EMEACNX<\/p><p>#AGENTCNX<\/p>\",\"ats_external_id\":\"R1758510\",\"location\":\"P\u00e9cs\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T16:06:38.213+08:00\",\"created_at\":\"2026-08-25T16:05:36.909+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDYzMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Hungary-Pcs\/Teamleader--m-w-d--Customer-Care_R1758510\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"P\u00e9cs\",\"state\":null,\"country\":{\"wid\":\"9db257f5937e4421b2fac64eec6832f8\",\"iso2\":\"HU\",\"iso3\":\"HUN\",\"descriptor\":\"Hungary\",\"iso_numeric\":\"348\"},\"postal_code\":\"7621\",\"primary_location\":{\"id\":\"HU-PEC-RAKOC-Y0\",\"wid\":\"82d2bdbc827c107d6d46410bf1f9b49f\",\"descriptor\":\"HUN P\u00e9cs\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"annett.herklotz@concentrix.com\"},\"first_name\":\"Herklotz, Annett\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101314591\",\"wid\":\"cd9c2815980c0127e3a8a451671f5261\",\"descriptor\":\"Jan Lauterbach (101314591)\"},{\"id\":\"101307431\",\"wid\":\"d1bdd39f10af01de8cd9110b2050c85a\",\"descriptor\":\"Nick Patrick (101307431)\"},{\"id\":\"101302267\",\"wid\":\"d1bdd39f10af012815ae245e2050f46c\",\"descriptor\":\"Annett Herklotz (101302267)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384425\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Hungary-Pcs\/Teamleader--m-w-d--Customer-Care_R1758510\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Hungary-Pcs\/Teamleader--m-w-d--Customer-Care_R1758510\/apply\",\"job_requisition_id\":\"R1758510\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"andrea.oszto@concentrix.com\"},\"first_name\":\"Oszt\u00f3 Andrea (101307181)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1758510\",\"wid\":\"9a79ac1944bb10370dd0a628b4f50000\",\"descriptor\":\"Teamleader (m\/w\/d) Customer Care\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1629\",\"campaign_id\":\"1112\",\"campaign_title\":\"GTM \/ DE \/ LPZ \/ VF Wholesale Sales_new_Titel 2\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater (m\/w\/d) Vertrieb- & Retention Hotline\",\"street\":\"Torgauer Platz 1\",\"address\":\"Torgauer Platz 1\",\"city\":\"Leipzig\",\"state\":\"Sachsen\",\"postal_code\":\"04315\",\"region\":\"Sachsen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Leipzig!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenberater (m\/w\/d) <\/strong>in der <strong>Vertrieb- &amp; Retention Hotline<\/strong> &ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch <strong>Provision: durchschnittlich 900,00 &euro; brutto\/Monat und mehr<\/strong><\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Standort: Leipzig<\/li>\\n<li>Servicezeiten: Montag - Freitag 08:00 - 20:00 Uhr, Samstag 09:00 - 18:00 Uhr<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Inbound &amp; Outbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Du ber&auml;tst Kunden bei ihren <strong>Vertragsverl&auml;ngerungen<\/strong><\/li>\\n<li>Dank deiner <strong>&uuml;berzeugenden Art, <\/strong>machst du jedem Kunden ein<strong> individuelles Angebot<\/strong><\/li>\\n<li><strong>Biete passende L&ouml;sungen an <\/strong>und k&uuml;mmer du dich sowohl um<strong> Kundenzufriedenheit <\/strong>als auch um<strong> Kundenbindung<\/strong><\/li>\\n<li>interessierte Anrufer und <strong>Neukunden<\/strong> ber&auml;tst du zu den <strong>aktuellen Tarifen und Aktionen<\/strong><\/li>\\n<li>Sorge f&uuml;r ein\u202f<strong>optimales Kundenerlebnis<\/strong><\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/fMGAdP6.png\\\" alt=\\\"\\\" width=\\\"108\\\" height=\\\"18\\\" \/> &bdquo;Sehr tolle Teamleiter, es wird auf Mitarbeiter eingegangen und Mitarbeiter wertgesch&auml;tzt.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li><span data-teams=\\\"true\\\">Du kommunizierst <strong>wertsch&auml;tzend<\/strong>, auf Augenh&ouml;he und &uuml;berzeugst mit <strong>zielorientierter Gespr&auml;chsf&uuml;hrung<\/strong><\/span><\/li>\\n<li>Du besitzt <strong>Technisches Know-how <\/strong>gepaart mit einer<strong> starken Vertriebsorientierung<\/strong><\/li>\\n<li>Themen der <strong>Telekommunikationsbranche&nbsp;<\/strong>wecken dein Interesse<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC <\/strong>und kennst dich mit Mobilfunk aus<\/li>\\n<li><strong>Neue Tools und Technologien <\/strong>sind genau dein Ding<\/li>\\n<li>Du hast Lust mit unserem Team <strong>am Standort in Leipzig<\/strong>&nbsp;zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice oder Vertrieb? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Voll- oder Teilzeit<\/strong>&nbsp;&ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li><strong>Bis zu 24 Urlaubstage<\/strong> - mit steigender Betriebszugeh&ouml;rigkeit kommen weitere Tage dazu<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong>, von unseren Trainern &ndash; sie bringen dir alles bei<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong><\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten Fitnessstudios<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Torgauer Platz 1, 04315 Leipzig &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<br \/><\/strong><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0800 50 60 080.&nbsp;<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<br \/><\/strong>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1112\",\"location\":\"Leipzig, Sachsen\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-25T16:12:34.608+02:00\",\"created_at\":\"2026-08-25T16:00:41.546+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTEy?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTEy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Festanstellung\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1688\",\"campaign_id\":\"1567\",\"campaign_title\":\" Tandem FA O2C SR \/ French \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior O2C Specialist (French-speaking) \u2013 Med Equipment Project\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Senior O2C Specialist in Porto, Portugal (On-Site)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Senior O2C Specialist, you will:<\/p>\\n<ul>\\n<li>Lead, manage and perform O2C operations: order management, billing, collections, cash application, and dispute resolution.<\/li>\\n<li>Prepare and Review AR aging reports, drive collection strategies, and reduce DSO.<\/li>\\n<li>Manage customer and internal stakeholder relationships, resolve escalated disputes, and negotiate payment terms.<\/li>\\n<li>Ensure compliance with Audit\/SOX\/internal controls, accounting standards, IFRS and tax implications.<\/li>\\n<li>Drive process automation, standardization, and efficiency initiatives.<\/li>\\n<li>Support month-end &amp; quarter-end closing, reconciliations, and reporting to senior management.<\/li>\\n<li>Train and mentor junior O2C specialists to build a strong team.<\/li>\\n<li>Collaborate with cross-functional teams (Sales, Logistics, Treasury, Tax).<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in French (written and spoken at C2 level) And proficiency in English (written and spoken at C1 level)<\/li>\\n<li>Have 5&ndash;7 years of experience in O2C \/ AR \/ Finance Operations, with at least 2 years in a supervisory\/lead role.<\/li>\\n<li>Deep knowledge of O2C processes, financial controls, and compliance frameworks.<\/li>\\n<li>Have strong analytical and problem-solving skills.<\/li>\\n<li>Have excellent stakeholder management and negotiation skills.<\/li>\\n<li>Have hands-on experience in ERP systems (SAP\/Oracle\/NetSuite\/Workday).<\/li>\\n<li>Have exposure to global business environments and multi-currency transactions.<\/li>\\n<li>Have leadership and mentoring capabilities.<\/li>\\n<li>Have advanced Excel and Reporting Skills<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Permanent Contract<\/li>\\n<li>Mon-Fri: 9AM-6PM<\/li>\\n<li>Health insurance since day 1<\/li>\\n<li>Relocation assistance included<\/li>\\n<li>Join a start-up project<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1567\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T12:03:05.282+01:00\",\"created_at\":\"2026-08-25T12:02:02.940+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTY3?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTY3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1544\",\"campaign_id\":\"1012\",\"campaign_title\":\"Advisor II, B2B Sales R1758521\",\"campaign_type\":\"job_application\",\"job_title\":\"Account manager - (French Speaking) - Hybrid - HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\" Account Manager \",\"long_description\":\"<div><p><\/p><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an <b>Account Manager Hybrid<\/b> in Barcelona you will be part of our team of game-changers who are powering the brands of the future.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><b>\u00a0<\/b><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As an <b>Account Manager <\/b>on our team, you will:\u00a0\u00a0<\/p><p><\/p><ul><li><span>Achieving specific sales targets and maximizing sale opportunities on each and every call<\/span><\/li><li><span>Use non-scripted probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/span><\/li><li><span>Maintain broad knowledge of products, pricing, promotions, and procedures<\/span><\/li><li><span>Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/span><\/li><li><span>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/span><\/li><li><span>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/span><\/li><li><span>Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer<\/span><\/li><li><span>Prepare complete and accurate work including appropriately notating accounts as required<\/span><\/li><li><span>Participate in activities designed to improve customer satisfaction and sales performance<\/span><\/li><li><span>Answer billing questions by talking through components of customer accounts<\/span><\/li><\/ul><p><\/p><p><b>Your qualifications<\/b>\u00a0<\/p><p><\/p><ul><li><span>High school diploma with six months of sales experience preferred<\/span><\/li><li><span>Ability to effectively communicate, both written and verbally<\/span><\/li><li><span>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/span><\/li><li><span>Basic computer navigation skills and PC Knowledge<\/span><\/li><li><span>Ability to work as a team member, as well as independently<\/span><\/li><li><span>Able to rotate shifts, as needed<\/span><\/li><li><span>Based on location and\/or program, additional experience\/skills may be required<\/span><\/li><\/ul><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are<\/p>\u00a0<p><\/p><p><b>Concentrix is a great match if you:<\/b>\u00a0<\/p><p><\/p><p><span>-<span>\u00a0 <\/span><\/span><span>Native level of French plus advance level of English<\/span><\/p><p>- Have a solid Sales Background (outbound environment)\u00a0<\/p><p>- Are achievement and goal oriented and motivated and self-starter\u00a0<\/p><p>- Have strong communication and good computer skills\u00a0\u00a0<\/p><p>- Have pipeline management and forecasting experience\u00a0<\/p><p><\/p><p><b>It would be a plus if you have\u00a0<\/b><\/p><p><\/p><p>- Previous experience working with channel\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p><\/p><p>- Full time 39 hours\/week permanent contract: Monday to Thursday from 09:30 - 18:30 Friday 09:30 - 17:30<\/p><p>- Salary 21.376 euros gross\/year &#43; up to 5.500 euros gross\/year in bonus &#43; private medical insurance<\/p><p>- Great office location in Barcelona (hybrid after 2 months)<\/p><p>- Full paid training about the company and the project you will be working on\u00a0<\/p><p>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><div><p><\/p><\/div><ul><li><ul><li><\/li><\/ul><\/li><\/ul><\/div>\",\"ats_external_id\":\"R1758521\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1781.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-26T10:05:35.272+02:00\",\"created_at\":\"2026-08-25T10:05:35.285+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDEy?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDEy\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"French\"],\"recruiter\":{\"email\":{\"address\":\"alessandra.boreggio@concentrix.com\"},\"first_name\":\"Boreggio, Alessandra\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"},{\"id\":\"102541577\",\"wid\":\"da7d7d2449a2101033343026c9780002\",\"descriptor\":\"Alessandra Boreggio (102541577)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384550\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-manager----French-Speaking----Hybrid---HS03_R1758521\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-manager----French-Speaking----Hybrid---HS03_R1758521\/apply\",\"job_requisition_id\":\"R1758521\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101ee7959c6a0e830000\",\"descriptor\":\"20146 - Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jeanbaptistepaulhenri.bruno@concentrix.com\"},\"first_name\":\"Jean Baptiste Paul Henri Bruno (102538930)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1758521\",\"wid\":\"010dc55cc809102798f430b33fef0000\",\"descriptor\":\"Account manager - (French Speaking) - Hybrid - HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"823\",\"campaign_id\":\"24623\",\"campaign_title\":\"Sr. Product Manager (TCF) R1758382\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Technical Product Owner (Salesforce)\",\"street\":\"USA WA Work-at-Home\",\"address\":\"USA WA Work-at-Home\",\"city\":\"USA\",\"state\":\"Washington\",\"postal_code\":\"98501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nConcentrix is the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<h3><b>LOCATION: US- Washington (Preferred) or Texas (On-site)<\/b><\/h3><p><\/p><p>Technical Product Owner (Salesforce)<\/p><p>We are seeking a strategic and hands-on Technical Product Owner (TPO) with strong expertise in Salesforce Sales Cloud to lead the evolution of our CRM capabilities. In this role, you will connect business priorities with technical delivery, shaping scalable Salesforce solutions that improve user experience, enable operational excellence, and drive measurable business value. You will work cross-functionally with stakeholders, architects, developers, and administrators to define priorities, optimize delivery, and continuously enhance platform performance and adoption.<\/p><p><b>Responsibilities<\/b><\/p><p><\/p><ul><li>Serve as the primary liaison between business stakeholders and the Salesforce development team, ensuring alignment between business goals and technical execution.<\/li><li>Own and manage the Salesforce product backlog, prioritizing initiatives based on business value, strategic objectives, and delivery readiness.<\/li><li>Translate business needs into well-defined user stories, functional requirements, and acceptance criteria.<\/li><li>Partner with Salesforce developers, architects, and administrators to design and deliver scalable, efficient, and user-centered solutions.<\/li><li>Drive the implementation of enhancements and new capabilities within Sales Cloud and, where applicable, Service Cloud.<\/li><li>Support ongoing platform optimization by improving data integrity, system usability, performance, and end-user adoption.<\/li><li>Lead Agile ceremonies including sprint planning, backlog refinement, stakeholder demos, and release readiness discussions.<\/li><li>Monitor KPIs, user feedback, and operational outcomes to inform roadmap planning and continuous improvement efforts.<\/li><li>Help ensure solutions are delivered in line with Salesforce best practices, governance standards, and business requirements.<\/li><li>Collaborate across cross-functional teams to support successful deployment, change management, and business adoption.<\/li><\/ul><p><b>Qualifications<\/b><\/p><p><\/p><ul><li>4&#43; years of experience working with Salesforce, including strong experience in Sales Cloud and\/or Service Cloud.<\/li><li>2&#43; years of experience as a Product Owner, Technical Business Analyst, or similar role in an Agile delivery environment.<\/li><li>Strong understanding of Salesforce architecture, platform capabilities, data model, and declarative tools such as Flows and Process Builder.<\/li><li>Proven experience writing user stories, defining acceptance criteria, and managing product backlogs in partnership with cross-functional teams.<\/li><li>Familiarity with the Salesforce development lifecycle and deployment tools such as Change Sets, SFDX, and Git.<\/li><li>Salesforce Administrator certification required.<\/li><li>Additional Salesforce certifications such as Sales Cloud Consultant or Service Cloud Consultant are a plus.<\/li><li>Experience with Salesforce integrations, including REST\/SOAP APIs and middleware platforms, preferred.<\/li><li>Familiarity with tools such as Jira, Confluence, and Agile delivery methodologies.<\/li><li>Background in customer experience, sales operations, or support operations is preferred.<\/li><li>Experience working in a B2B SaaS or enterprise environment is a plus.<\/li><li>Excellent communication, stakeholder management, analytical thinking, and problem-solving skills.<\/li><\/ul><p><\/p><p><\/p><p>The base salary for this position is $92,250-$140,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/31\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><\/p><p>#LI-Onsite<\/p><p>#Concentrix<\/p><p>#LI-TX<\/p><p>#LI-WA<\/p><p><\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1758382\",\"location\":\"USA, Washington\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-26T08:05:24.998+08:00\",\"created_at\":\"2026-08-25T04:04:01.892+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDYyMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-WA-Work-at-Home\/Senior-Technical-Product-Owner_R1758382-3\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Product_Platform Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Washington\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"98501\",\"primary_location\":{\"id\":\"US-WAH-WASHI-00\",\"wid\":\"b67da9176e3d1062f9deed698e5bbe41\",\"descriptor\":\"USA WA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Product_Platform Management\"}],\"recruiters\":[{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"},{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0351\",\"descriptor\":\"Sr. Product Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384567\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-WA-Work-at-Home\/Senior-Technical-Product-Owner_R1758382-3\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-WA-Work-at-Home\/Senior-Technical-Product-Owner_R1758382-3\/apply\",\"job_requisition_id\":\"R1758382\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - 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San Lazaro Tourism & Business Park Vertex One Bldg\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"amabelle.ruiz@concentrix.com\"},\"first_name\":\"Ruiz, Amabelle\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"102481133\",\"wid\":\"ddd91082c787103aaf35002751f10000\",\"descriptor\":\"Amabelle Ruiz (102481133)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1633\",\"descriptor\":\"Supervisor, Quality\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384703\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Supervisor--Quality_R1751137-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Supervisor--Quality_R1751137-1\/apply\",\"job_requisition_id\":\"R1751137\"}],\"organizations\":[{\"wid\":\"64a93c38a0b001de695d62f2c805438f\",\"descriptor\":\"4050 - Cigna - CIGNASLZ1RXOG\",\"reference_id\":\"CIGNASLZ1RXOG\",\"custom_reference_id\":\"CIGNASLZ1RXOG\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"8f4c04bd6f4501eb6eb22714721a1f13\",\"descriptor\":\"COGS (SITE) Quality Direct\",\"reference_id\":\"QUALITY-DIRSITE\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"64a93c38a0b0018aa1571dfdd0052b1e\",\"descriptor\":\"W0ZCSB Cigna One Guide RX San Lazaro\",\"reference_id\":\"W0ZCSB\",\"custom_reference_id\":\"W0ZCSB\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marienicole.cadiz@concentrix.com\"},\"first_name\":\"Nicole Cadiz (102239175)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1751137\",\"wid\":\"4327a63d747a1027632b71bf346d0000\",\"descriptor\":\"Supervisor, Quality\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with 2-4 Years of Experience preferred.<\/li><li>Ability to foster a sense of professionalism and relationship building for self and team.<\/li><li>Strong attention to detail.<\/li><li>Self-starter, sense of urgency and works well under pressure.<\/li><li>Ability to mentor, coach and provide direction to a team of employees.<\/li><li>Ability to lead team in multi-tasking, periodization, and meeting timelines on deliverables.<\/li><li>Proficient in Microsoft Office.<\/li><li>Strong communication skills, both written and verbal.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"826\",\"campaign_id\":\"24587\",\"campaign_title\":\"Associate, Marketing Solutions R1756599\",\"campaign_type\":\"job_application\",\"job_title\":\"Automotive Marketing Sales Associate\",\"street\":\"CAN ON Work-at-Home\",\"address\":\"CAN ON Work-at-Home\",\"city\":\"CAN\",\"state\":\"Ontario\",\"postal_code\":\"L5B 1R6\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"We\u2019re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The <b>Automotive Marketing Sales Associate<\/b> is an exciting opportunity for someone who thrives in a fast-paced, client-focused environment and is passionate about building strong business relationships within the automotive space. In this role, you will partner with assigned dealerships to deliver consultative marketing support, drive revenue through solution-based sales, and help clients strengthen retention, brand awareness, and return on investment. This position is ideal for candidates with <b>1\u20132 years of experience<\/b> who are ready to grow their career in sales, marketing, and account management within a dynamic global organization.<br \/>\u00a0<\/p><p><b>Location:<\/b> Eligible for applicants currently residing in and eligible to work in Canada\/ US<\/p><p><\/p><h2>What you will do in this role<\/h2><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><ul><li>Communicate daily with assigned dealerships in your region or zone via phone to build strong client relationships and maintain consistent engagement<\/li><li>Enroll dealers in a defined communication cadence to support ongoing account growth and client satisfaction<\/li><li>Sell<span>\u00a0<\/span><b>OnDemand Surface<\/b><span>\u00a0<\/span>and<span>\u00a0<\/span><b>Email<\/b><span>\u00a0<\/span>solutions using a consultative B2B sales approach<\/li><li>Create, update, and maintain individualized marketing plans and strategies for assigned dealerships<\/li><li>Present reporting, marketing trends, performance insights, and tailored marketing plans to dealership clients<\/li><li>Manage assigned accounts and maintain an active sales pipeline with strong follow-up and attention to detail<\/li><li>Identify opportunities to improve dealer performance through marketing strategy, retention initiatives, and brand awareness efforts<\/li><li>Help clients understand and apply trends in<span>\u00a0<\/span><b>social marketing<\/b><span>\u00a0<\/span>and<span>\u00a0<\/span><b>search marketing<\/b><span>\u00a0<\/span>to support business goals<\/li><li>Support initiatives designed to improve client return on investment and strengthen long-term partnerships<\/li><li>Use Microsoft Office tools, including<span>\u00a0<\/span><b>Excel and email<\/b>, to organize account activity, track progress, and communicate effectively<\/li><li>Collaborate with internal teams to support seamless execution of marketing strategies and sales opportunities<\/li><\/ul><h2><\/h2><h2>Your qualifications<\/h2><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b><\/p><ul><li>Have<span>\u00a0<\/span><b>1\u20132 years of experience<\/b><span>\u00a0<\/span>in sales, business development, account management, marketing support, or another client-facing role<\/li><li>Bring strong<span>\u00a0<\/span><b>consultative B2B sales<\/b><span>\u00a0<\/span>skills and confidence in presenting solutions to business clients<\/li><li>Have experience with<span>\u00a0<\/span><b>account management and pipeline management<\/b><\/li><li>Are proficient in<span>\u00a0<\/span><b>Microsoft Office Suite<\/b>, especially<span>\u00a0<\/span><b>Excel and email<\/b><\/li><li>Can build trust quickly and communicate clearly and professionally over the phone and through email<\/li><li>Are comfortable presenting reporting, trends, and recommendations to clients<\/li><li>Have strong organization, follow-through, and time management skills in a fast-paced environment<\/li><li>Are curious about marketing strategy and interested in helping clients improve performance, retention, and brand visibility<\/li><li>Thrive in a goal-oriented environment and can balance relationship-building with sales performance<\/li><\/ul><p><\/p><p><b>It will be a plus if you:<\/b><\/p><ul><li>Have previous experience in the<span>\u00a0<\/span><b>automotive industry<\/b><\/li><li>Hold a<span>\u00a0<\/span><b>Bachelor\u2019s degree<\/b><span>\u00a0<\/span>or equivalent combination of education and relevant experience<\/li><li>Bring exposure to<span>\u00a0<\/span><b>social marketing<\/b>,<span>\u00a0<\/span><b>search marketing<\/b>, or digital advertising solutions<\/li><li>Have experience supporting dealership or multi-location business clients<\/li><li>Bring familiarity with CRM systems or sales tracking tools<\/li><\/ul><h2><\/h2><h2>What&#39;s in it for you<\/h2><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p><\/p><h2>In this role, we offer benefits that help support your unique lifestyle:<\/h2><p>The base salary range for this position is $19 - $22 CAD hourly (pay rate will not be below applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline to apply for this position is September 1, 2026. This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><h2><\/h2><h2>Power the best version of you!<\/h2><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>In this role, you\u2019ll have the opportunity to build expertise in consultative sales, automotive marketing strategy, social and search marketing trends, and client retention initiatives. You\u2019ll also gain exposure to a wide range of clients and career paths across Concentrix\u2019s global organization, opening the door to continued growth and future opportunities.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p>#LI-onsite<\/p><p>#Concentrix<\/p><p><b>Physical and Mental Requirements:\u00a0<br \/><\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br \/><b>Equal Opportunity Statement:<\/b><\/p><p><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement:<\/b><\/p><p><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI):<\/b><\/p><p><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><\/p><p><b>Work Authorization:<\/b><\/p><p><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered. Currently, this position may only be performed in the following provinces\/territories: AB, BC, MB, NB, NL, NS, ON, PE, and SK.<\/p><p><b><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click<\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u> HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1756599\",\"location\":\"CAN, Ontario\",\"job_type\":\"full_time\",\"salary\":\"41600\",\"salary_type\":\"annually\",\"salary_currency\":\"CAD\",\"updated_at\":\"2026-08-25T00:07:06.273+08:00\",\"created_at\":\"2026-08-25T00:06:02.843+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDU4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Automotive-Marketing-Sales-Associate_R1756599\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<h3>We are seeking a senior NICE CXone Solution and Transformation Leader to provide strategic, architectural, technical, commercial, and delivery leadership for enterprise-scale Customer Experience transformation programs.<\/h3><p>This role will be accountable for shaping CXone solution strategy, defining scalable architecture, governing delivery outcomes, advising senior stakeholders, and driving measurable business value across cloud contact center, digital, AI, automation, analytics, and enterprise integration initiatives.<\/p><p>The ideal candidate will operate confidently across executive, business, architecture, engineering, delivery, and commercial functions, translating customer objectives into secure, reliable, innovative, and commercially viable CX solutions.<\/p><p>The role will also position Concentrix\u2019s NICE CIP capability as a strategic alliance model with executive sponsorship, certified delivery depth, portfolio-led market offerings, and measurable enterprise outcomes rather than a tactical implementation or subcontracting channel.<\/p><p><\/p><h2>Key Responsibilities<\/h2><ul><li>Define and drive the enterprise NICE CXone technology and transformation strategy aligned to business objectives, customer experience goals, and organizational priorities.<\/li><li>Own the CX technology roadmap, identifying opportunities to modernize contact center capabilities through cloud, digital, automation, AI, analytics, agent-assist, and workforce optimization technologies.<\/li><li>Act as a trusted advisor to customers, executives, and senior stakeholders, influencing strategic decisions and shaping long-term transformation initiatives.<\/li><li>Establish architecture principles, technology standards, governance models, reusable frameworks, and best practices for NICE CXone implementations.<\/li><li>Evaluate emerging technologies and industry trends and translate them into practical strategies and differentiated customer solutions.<\/li><li>Develop and govern a NICE CIP strategic alliance approach for Concentrix, ensuring executive sponsorship, partner alignment, capability planning, and customer outcome ownership.<\/li><\/ul><h2>Solution Architecture &amp; Technical Leadership<\/h2><ul><li>Provide executive-level ownership of solution architecture and technical strategy for complex, multi-platform NICE CXone transformation programs.<\/li><li>Define scalable target-state architectures, integration strategies, technology roadmaps, and implementation frameworks.<\/li><li>Lead architectural decisions across CXone, CRM, middleware, APIs, telephony, SIP\/VoIP, PBX, BYOC, CTI, IVR, routing, AI ecosystems, and enterprise applications.<\/li><li>Ensure solutions meet requirements for scalability, resilience, security, performance, compliance, maintainability, observability, and operational readiness.<\/li><li>Govern technical decisions across global delivery teams and ensure alignment with enterprise architecture standards.<\/li><\/ul><h2>Solution Architecture &amp; Technical Leadership<\/h2><ul><li>Provide executive-level ownership of solution architecture and technical strategy for complex, multi-platform NICE CXone transformation programs.<\/li><li>Define scalable target-state architectures, integration strategies, technology roadmaps, and implementation frameworks.<\/li><li>Lead architectural decisions across CXone, CRM, middleware, APIs, telephony, SIP\/VoIP, PBX, BYOC, CTI, IVR, routing, AI ecosystems, and enterprise applications.<\/li><li>Ensure solutions meet requirements for scalability, resilience, security, performance, compliance, maintainability, observability, and operational readiness.<\/li><li>Govern technical decisions across global delivery teams and ensure alignment with enterprise architecture standards.<\/li><\/ul><h2>Program Delivery &amp; Governance<\/h2><ul><li>Provide end-to-end technology and delivery governance across large, complex NICE CXone programs.<\/li><li>Establish delivery models covering planning, architecture, engineering, testing, deployment, release management, hypercare, operational readiness, and transition to support.<\/li><li>Ensure programs remain aligned to scope, timelines, quality, budget, risk, architecture, security, and business outcomes.<\/li><li>Own identification, escalation, and resolution of strategic risks, issues, dependencies, and cross-functional blockers.<\/li><li>Drive continuous improvement across delivery methodology, engineering practices, automation, quality, and operational processes.<\/li><\/ul><h2>People &amp; Organizational Leadership<\/h2><ul><li>Lead and develop global, cross-functional architecture, engineering, delivery, and technical teams.<\/li><li>Build a technical leadership culture focused on accountability, innovation, engineering excellence, customer outcomes, and continuous improvement.<\/li><li>Mentor architects, technical leads, engineers, and emerging leaders to create a sustainable CX technology leadership pipeline.<\/li><li>Define capability-building strategies across skills development, certifications, reusable assets, automation, and knowledge management.<\/li><li>Drive collaboration across engineering, product, delivery, sales, security, infrastructure, and business functions.<\/li><li>Build named, module-wise certified coverage across NICE CXone capabilities and roles, including AI, Analytics, WFM\/WEM, Routing, Digital, CRM\/API integration, migration, and managed optimization.<\/li><\/ul><h2>Required Experience &amp; Capabilities<\/h2><ul><li>Deep experience in NICE CXone solution strategy, architecture, implementation, and transformation leadership.<\/li><li>Strong understanding of contact center technologies, including voice, digital, routing, IVR, CTI, SIP\/VoIP, BYOC, WFO\/WFM, quality, analytics, and customer engagement platforms.<\/li><li>Experience integrating CX platforms with CRM, enterprise applications, APIs, middleware, AI platforms, automation tools, and knowledge management ecosystems.<\/li><li>Proven ability to lead enterprise-scale delivery governance, architecture governance, risk management, and stakeholder engagement.<\/li><li>Demonstrated experience supporting pre-sales, solution estimation, proposals, executive presentations, and commercially viable transformation solutions.<\/li><li>Experience building a portfolio of NICE CXone services beyond implementation, including migration, AI delivery, analytics, WFM\/WEM, CRM\/API integration, and managed optimization offerings.<\/li><\/ul><h2>Core Competencies<\/h2><ul><li>Enterprise Solution Architecture<\/li><li>CX Transformation Strategy<\/li><li>Technology Strategy and Roadmap Ownership<\/li><li>Executive Stakeholder Management<\/li><li>Client Advisory and Consulting<\/li><li>Program and Delivery Governance<\/li><li>Global Engineering Leadership<\/li><li>Organizational Capability Development<\/li><li>Risk, Issue, and Dependency Management<\/li><li>Commercial and Pre-Sales Leadership<\/li><li>Solution and Technical Estimation<\/li><li>Architecture Governance<\/li><li>AI, Agentic AI, Automation, and Analytics Strategy<\/li><li>Digital Customer Experience Modernization<\/li><\/ul><h2><\/h2><h2>Role Expectations<\/h2><p>This is a senior leadership role requiring the ability to set direction, make complex technology decisions, influence executives, manage large-scale transformation programs, develop technical teams, and deliver measurable business outcomes. The role is expected to operate as the accountable NICE practice leader for Concentrix, owning sales enablement, delivery governance, margin discipline, capability build, certification coverage, partner alignment, and customer outcomes. While strong NICE CXone technical depth is essential, the role is not primarily hands-on engineering focused.<\/p><p>The successful candidate must shift the focus from basic CXone go-live delivery to certified AI-enabled transformation, outcome-based solutioning, and ongoing optimization that creates measurable enterprise value for customers.<\/p><p>They will also be expected to develop and package reusable Concentrix NICE offerings across migration, AI, analytics, WFM\/WEM, CRM and API integration, vertical use cases, managed services, and continuous optimization.<\/p><h2><\/h2><h2>Ideal Candidate Profile<\/h2><p><\/p><p>The ideal candidate is a technology and transformation leader with deep NICE CXone expertise and the ability to balance business strategy, solution architecture, delivery execution, and commercial priorities.<\/p><p>They should demonstrate the ability to:<\/p><ul><li>Set the technology vision rather than only execute an existing design.<\/li><li>Own outcomes rather than individual technical deliverables.<\/li><li>Influence executives and customers rather than only manage engineering teams.<\/li><li>Build organizational capability rather than depend on individual expertise.<\/li><li>Shape commercial opportunities rather than participate only after a deal is defined.<\/li><li>Lead transformation rather than simply implement the platform.<\/li><\/ul><p>Relevant NICE certifications and demonstrated experience leading large-scale CX transformation programs are highly desirable.<\/p>\",\"ats_external_id\":\"R1758164\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-08-25T20:10:43.459+08:00\",\"created_at\":\"2026-08-24T20:11:36.408+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDU2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/Group-Manager--Software-Engineering--TCF-_R1758164\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"organization_reference_id\":\"PIN08\"},\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560029\",\"primary_location\":{\"id\":\"IN-BAN-DIVYA-01\",\"wid\":\"83cb63b9e8cc10062d9f607eee1a0000\",\"descriptor\":\"IND Bangalore - 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We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote Bilingual Automotive Financial Customer Service Representative position at Concentrix is just the right place for you!<\/p><p><\/p><p>As a remote Bilingual Automotive Financial Customer Service Representative, you\u2019ll join an organically diverse team from 70+ countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As a Bilingual Automotive Financial Customer Service Representative working from home, you will:<\/p><ul><li><p>Provide inbound customer support using a call flow guide in the customer\u2019s preferred language (French or English)<\/p><\/li><li><p>Help customers resolve basic technical issues<\/p><\/li><li><p>Track, document, and retrieve information in databases<\/p><\/li><li><p>Maintain broad knowledge of client products and\/or services, such as: smartphones, tablets, computers, and wearables; Familiarity with iOS and\/or MacOS, or comparable technology is preferred<\/p><\/li><li><p>Offer additional products and\/or services<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Bilingual Automotive Financial Customer Service Representative (Remote) role include:<\/p><ul><li><p>The ability to fluently speak French and English<\/p><\/li><li><p>1+ year of Financial service experience&nbsp;<\/p><\/li><li><p>A high school diploma or GED<\/p><\/li><li><p>A quiet, distraction-free environment to work from in your home<\/p><\/li><li><p>Strong computer navigation skills and PC knowledge<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>A desktop or laptop to complete PC and internet testing<\/p><\/li><li><p>A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/p><\/li><li><p>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary for this position is $20.50\/hr. (pay rate will not be below applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><\/p><p><\/p><p>Joignez-vous \u00e0 notre \u00e9quipe prim\u00e9e \u00ab One Concentrix \u00bb en tant que repr\u00e9sentant du service \u00e0 la client\u00e8le bilingue en finances automobiles! Nous recherchons des passionn\u00e9s pr\u00eats \u00e0 faire la diff\u00e9rence pour offrir des exp\u00e9riences et des solutions exceptionnelles \u00e0 l'une des marques les plus reconnues au monde. Si vous \u00eates pr\u00eat \u00e0 \u00e9voluer au sein d'une entreprise du Fortune 500 avec une culture inclusive et prim\u00e9e, votre nouvelle carri\u00e8re commence ici. (Les v\u00e9t\u00e9rans militaires sont encourag\u00e9s \u00e0 postuler.)<\/p><p><\/p><p><strong>UNE NOUVELLE CARRI\u00c8RE PROPULS\u00c9E PAR VOUS<\/strong><\/p><p><\/p><p>Vous cherchez un changement de carri\u00e8re \u00ab t\u00e9l\u00e9travail \u00bb avec une organisation mondiale avant-gardiste qui valorise une v\u00e9ritable culture inclusive centr\u00e9e sur les personnes et un r\u00e9el sentiment d\u2019appartenance ? Aimeriez-vous rejoindre une entreprise qui re\u00e7oit chaque ann\u00e9e les distinctions \u00ab Meilleurs lieux de travail au monde \u00bb, \u00ab Meilleure culture d\u2019entreprise \u00bb et \u00ab Meilleures entreprises pour la croissance de carri\u00e8re \u00bb ? Alors un poste \u00e0 distance de Repr\u00e9sentant du service \u00e0 la client\u00e8le bilingue en finances automobiles chez Concentrix est fait pour vous !<\/p><p><\/p><p>En tant que repr\u00e9sentant du service \u00e0 la client\u00e8le financi\u00e8re automobile bilingue en t\u00e9l\u00e9travail, vous rejoindrez une \u00e9quipe naturellement diversifi\u00e9e provenant de plus de 70 pays o\u00f9 TOUS les membres contribuent et soutiennent le succ\u00e8s et le bien-\u00eatre des autres, fi\u00e8rement unis comme des \u201cchangeurs de jeu\u201d. Ensemble, nous aidons les marques les plus connues au monde \u00e0 faire fonctionner le monde gr\u00e2ce \u00e0 des exp\u00e9riences clients exceptionnelles et \u00e0 l\u2019innovation technologique. Et gr\u00e2ce \u00e0 notre croissance continue, nous sommes \u00e0 la recherche de nouveaux changeurs de jeu talentueux pour se joindre \u00e0 notre mission, des personnes aussi passionn\u00e9es que nous par la fourniture d\u2019exp\u00e9riences client exceptionnelles.<\/p><p><\/p><p><strong>CE QUE VOUS FEREZ DANS CE R\u00d4LE<\/strong><\/p><p><\/p><p>En tant que repr\u00e9sentant du service \u00e0 la client\u00e8le financi\u00e8re automobile bilingue travaillant de la maison, vous allez&nbsp;:<\/p><p>Fournir un support client entrant en utilisant un guide de flux d'appels dans la langue pr\u00e9f\u00e9r\u00e9e du client (fran\u00e7ais ou anglais):<\/p><ul><li><p>Aider les clients \u00e0 r\u00e9soudre des probl\u00e8mes techniques de base<\/p><\/li><li><p>Suivre, documenter et r\u00e9cup\u00e9rer des informations dans les bases de donn\u00e9es<\/p><\/li><li><p>Maintenir une connaissance large des produits et\/ou services du client, tels que&nbsp;: smartphones, tablettes, ordinateurs et appareils portables\u202f; la familiarit\u00e9 avec iOS et\/ou MacOS, ou une technologie comparable, est pr\u00e9f\u00e9rable<\/p><\/li><li><p>Offrir des produits et\/ou services suppl\u00e9mentaires<\/p><\/li><li><p>Offrir des exp\u00e9riences clients expertes\u2026 avec le sourire<\/p><\/li><\/ul><p><\/p><p><strong>VOS QUALIFICATIONS<\/strong><\/p><p><\/p><p>Vos comp\u00e9tences, votre int\u00e9grit\u00e9, vos connaissances et votre compassion authentique apporteront de la valeur et du succ\u00e8s \u00e0 chaque interaction avec les clients. D'autres qualifications pour notre poste de Repr\u00e9sentant(e) du service \u00e0 la client\u00e8le financi\u00e8re automobile bilingue (\u00e0 distance) incluent :<\/p><ul><li><p>La capacit\u00e9 de parler couramment le fran\u00e7ais et l'anglais<\/p><\/li><li><p>Plus d'un an d'exp\u00e9rience dans le domaine des services financiers<\/p><\/li><li><p>Un dipl\u00f4me d'\u00e9tudes secondaires ou un \u00e9quivalent (GED)<\/p><\/li><li><p>Un environnement calme et sans distractions pour travailler \u00e0 la maison<\/p><\/li><li><p>De solides comp\u00e9tences en navigation informatique et connaissance des PC<\/p><\/li><li><p>Ma\u00eetrise du multit\u00e2che dans un environnement rapide<\/p><\/li><li><p>Envie d'apprendre de nouvelles technologies<\/p><\/li><li><p>Un ordinateur de bureau ou portable pour effectuer les tests PC et Internet<\/p><\/li><li><p>Un ordinateur de travail peut \u00eatre fourni selon le poste offert, mais cela n'est pas garanti (sera discut\u00e9 plus en d\u00e9tail avec un recruteur)<\/p><\/li><li><p>Internet haute vitesse (pas de connexion sans fil, hotspots ou satellite) et un smartphone<\/p><\/li><\/ul><p><\/p><p><strong>QU\u2019EST-CE QUE \u00c7A VOUS APPORTE<\/strong><\/p><p><\/p><p>Une de nos croyances culturelles de l\u2019entreprise dit : \u00ab Nous soutenons nos employ\u00e9s. \u00bb C\u2019est pourquoi nous investissons consid\u00e9rablement dans nos moteurs de changement, notre infrastructure et nos capacit\u00e9s pour assurer le succ\u00e8s \u00e0 long terme de nos \u00e9quipes et de nos clients. Et nous investirons en VOUS pour vous aider dans votre parcours professionnel et dans votre d\u00e9veloppement personnel. Dans ce r\u00f4le, on vous offrira aussi :<\/p><ul><li><p>Le salaire de base pour ce poste est de 20,50 $\/h (le taux de r\u00e9mun\u00e9ration ne sera pas inf\u00e9rieur au salaire minimum en vigueur), plus des incitatifs qui correspondent \u00e0 la performance individuelle et de l\u2019entreprise. Les salaires r\u00e9els varieront selon le lieu de travail, les qualifications, les comp\u00e9tences, l\u2019\u00e9ducation, l\u2019exp\u00e9rience et les aptitudes. Les avantages offerts aux employ\u00e9s admissibles \u00e0 ce poste comprennent l\u2019assurance m\u00e9dicale, dentaire et vision, un programme complet d\u2019aide aux employ\u00e9s (PAE), un r\u00e9gime enregistr\u00e9 d\u2019\u00e9pargne-retraite, des cong\u00e9s pay\u00e9s et des jours f\u00e9ri\u00e9s, ainsi que des journ\u00e9es de formation pay\u00e9es. Nous acceptons les candidatures pour ce poste en continu.<\/p><\/li><li><p>Option d'inscription \u00e0 DailyPay pour acc\u00e9der \u00e0 votre paie \u00ab en avance \u00bb, quand vous le voulez<\/p><\/li><li><p>Opportunit\u00e9s de r\u00e9seautage en entreprise avec des groupes organis\u00e9s sur les sujets suivants : R\u00e9seau de femmes, Professionnels noirs, Fiert\u00e9 LGBTQ+, Capacit\u00e9 (handicaps), Dynamique (neurodiversit\u00e9), Femmes en technologie, Champions OneEarth, et plus encore<\/p><\/li><li><p>Programmes de sant\u00e9 et de bien-\u00eatre avec des partenaires form\u00e9s pour vous aider \u00e0 rester en sant\u00e9<\/p><\/li><li><p>Programmes de mentorat qui soutiennent votre parcours de carri\u00e8re gratifiant<\/p><\/li><li><p>Programmes et \u00e9v\u00e9nements qui soutiennent la diversit\u00e9, l\u2019\u00e9quit\u00e9 et l\u2019inclusion, ainsi que la citoyennet\u00e9 mondiale, la durabilit\u00e9 et l\u2019entraide communautaire<\/p><\/li><li><p>C\u00e9l\u00e9brations pour la Journ\u00e9e Concentrix, la Journ\u00e9e de reconnaissance des changeurs de jeu, la Semaine du service \u00e0 la client\u00e8le, la Journ\u00e9e mondiale du nettoyage, #MaPromesseOneEarth, et plus encore<\/p><\/li><li><p>Une gamme d\u2019autres avantages et privil\u00e8ges<\/p><\/li><\/ul><p><\/p><p><strong>R\u00c9INVENTEZ LA MEILLEURE VERSION DE VOUS-M\u00caME !<\/strong><\/p><p><\/p><p>Si tout cela vous semble \u00eatre la prochaine \u00e9tape parfaite dans votre parcours professionnel, nous voulons avoir de vos nouvelles. Postulez d\u00e8s aujourd'hui et d\u00e9couvrez pourquoi un demi-million de changeurs de jeu \u00e0 travers le monde consid\u00e8rent Concentrix comme leur \u00ab employeur de choix \u00bb.<\/p><p><\/p><p><strong>DISPONIBILIT\u00c9 DU POSTE<\/strong><\/p><p><\/p><p>Nous acceptons les candidatures pour ce poste en continu. Il s'agit actuellement d'une ouverture imm\u00e9diate; cependant, nous consid\u00e9rons \u00e9galement les candidatures pour de futures opportunit\u00e9s au fur et \u00e0 mesure qu'elles se pr\u00e9sentent. Nous encourageons tous les candidats int\u00e9ress\u00e9s \u00e0 postuler.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI)<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <\/strong>Currently, this position may only be performed in the following provinces\/territories: <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>, and SK.<br><strong><br>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p><p><\/p><p><strong>Exigences Physiques et Cognitives<\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances<\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p><strong>D\u00e9claration d'am\u00e9nagement raisonnable<\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. Actuellement, ce poste ne peut \u00eatre exerc\u00e9 que dans les provinces\/territoires suivants : <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a> et <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br><strong><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-ac6ef269d3d33488\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-08-24T19:34:49.301Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/J895VYG9MV94DYMNKSABJRNWWYAKQC09\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/J895VYG9MV94DYMNKSABJRNWWYAKQC09\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2030\",\"campaign_id\":\"req-b3f9f13e92a3228f\",\"campaign_title\":\"Social Media Support Specialist (Hybrid) \",\"campaign_type\":null,\"job_title\":\"Social Media Support Specialist (Hybrid) \",\"street\":null,\"address\":null,\"city\":\"Austin\",\"state\":\"Texas\",\"postal_code\":\"78753\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Austin TX, as a Social Media Support Specialist! The Social Media Support Specialist onsite in Austin provides high-touch concierge level help desk and case management support for select advertisers or users on social media platforms. This role interfaces with social media users and account managers to resolve tickets via chats\/emails, or through the Internet depending upon client requirements as well as provide continuous improvement for sellers and advertising. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Social Media Support Specialist position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Social Media Support Specialist, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As a Social Media Support Specialist, you will:<\/p><ul><li><p>Ensure all service delivered meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><\/li><li><p>Clarify customer\/user requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are&nbsp;non-standard\/unstructured&nbsp;and require some clarification or conceptual thinking<\/p><\/li><li><p>Maintain broad knowledge of client products and\/or service<\/p><\/li><li><p>Act as a help desk for any escalated high-level users including advertisers, sellers and public figures with urgent issues<\/p><\/li><li><p>Troubleshooting time sensitive issues which can include campaigns, ads and marketing<\/p><\/li><li><p>Research and correct issues with payments and payment sources<\/p><\/li><li><p>Ensure advertising campaigns are following all legal requirements which may include the advertiser and organization spend<\/p><\/li><li><p>Ensuring proactive and ongoing communication with users as the issue evolves throughout its case life<\/p><\/li><li><p>Navigating internal stakeholder needs both for the standard help desk and escalation help desk<\/p><\/li><li><p>Collaborating as a team whether assigned to the Standard or Escalations desk to ensure the most efficient resolution for users<\/p><\/li><li><p>Resolving tickets generated from both the internal and external stakeholders while maintaining a white glove level of service&nbsp;<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Social Media Support Specialist role include:<\/p><ul><li><p>Ability to maintain tracking of all communications through phone, email and chat as well as those communications with other internal support team members&nbsp;<\/p><\/li><li><p>Ability to self-diagnose and flag both common and abnormal issues and escalate when appropriate&nbsp;<\/p><\/li><li><p>Strong written and verbal communication skills, ability to clearly document complex bugs and the steps to reproduce&nbsp;<\/p><\/li><li><p>Resolution mindset, proven experience helping users navigate the client online platform tools to a solution&nbsp;<\/p><\/li><li><p>Meticulous attention to detail with strong organizational skills with the ability to prioritize levels of urgency within an assigned case load&nbsp;and track those over time<\/p><\/li><li><p>Tolerance for repetitive work in a fast-paced, high production work environment&nbsp;<\/p><\/li><li><p>Ability to work as a team member, as well as independently and collaboratively&nbsp;&nbsp;<\/p><\/li><li><p>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone both written and verbal&nbsp;<\/p><\/li><li><p>Must reside in the United States and have a valid U.S. address for residence.<\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>ADDITIONAL REQUIRMENTS<\/strong><\/p><p><\/p><ul><li><p>18 Years of age or older with a completed High School Diploma or GED required, BA preferred<\/p><\/li><li><p>Minimum of 1 to 3 Years of experience in Call Center Customer Service, Technical Support, Office Administrative and Social Media<\/p><\/li><li><p>Able to rotate shifts, as needed as often as monthly \u2013 Flexibility for morning, evening and possible overnight shifts&nbsp;&nbsp;<\/p><\/li><li><p>Strong computer navigation skills and PC Knowledge&nbsp;<\/p><\/li><li><p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly&nbsp;<\/p><\/li><li><p>This position is onsite in Austin, employees must be willing to work in person onsite<\/p><\/li><li><p>Employees may be given the opportunity to work from home with the company equipment shipped to them. This will require a secured and private space and home internet that meets or exceeds the required internet speed for the role.<\/p><\/li><li><p>Employment for this position will begin onsite in office at <strong>300 W 6th St, Austin, TX 78701.&nbsp;<\/strong><\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $22- $24\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a 401(k) retirement plan, paid time off, and holidays.<\/p><\/li><li><p>Paid training and lucrative employee referral program.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you.<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey.<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team.<\/p><\/li><li><p>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p>&nbsp;<\/p>\",\"ats_external_id\":\"US-req-b3f9f13e92a3228f\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-08-24T18:01:06.645Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/39MQ8YS17J39D8KW6BPADEN0908J68G3\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/39MQ8YS17J39D8KW6BPADEN0908J68G3\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"830\",\"campaign_id\":\"24554\",\"campaign_title\":\"Team Leader, Operations R1757373\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader for Nuvali(2\/2)\",\"street\":\"PHL Laguna\",\"address\":\"PHL Laguna\",\"city\":\"Santa Rosa Laguna\",\"state\":\"Laguna\",\"postal_code\":\"4026\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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GOVO - Six Neo, 5th Avenue,\",\"address\":\"PHL Bonifacio Global City, Taguig, - GOVO - Six Neo, 5th Avenue,\",\"city\":\"Bonifacio Global City, Taguig,\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1630\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We\u2019re looking for a Senior Associate \u2013 Fixed Income & Securities Settlements to join a high-performing operations team supporting critical funding and settlement activities within an international banking environment.\\n\\nIn this role, you\u2019ll work closely with Front Office and operational stakeholders, managing high-volume triparty repo activities while ensuring trades, collateral, liquidity, and settlements are processed accurately and on time.\",\"long_description\":\"<p>What You\u2019ll Be Doing<\/p><p><\/p><ul><li>Manage <b>triparty repo processing and settlements<\/b> through BNY Mellon AccessEdge.<\/li><li>Monitor trade matching and investigate unmatched trades and settlement discrepancies.<\/li><li>Partner with <b>Front Office teams<\/b> to resolve trade, funding, and settlement issues.<\/li><li>Process <b>General Collateral Finance (GCF) repo transactions<\/b>.<\/li><li>Handle <b>DTCC collateral pledges and substitutions<\/b>.<\/li><li>Monitor liquidity across multiple cash accounts to support successful settlements.<\/li><li>Calculate and communicate daily <b>triparty collateral requirements<\/b>.<\/li><li>Calculate and instruct interest payments for repo transactions.<\/li><li>Reconcile triparty positions between <b>Front Office and Back Office systems<\/b>.<\/li><li>Investigate rate discrepancies, balance breaks, and other processing exceptions.<\/li><li>Maintain strong adherence to operational controls, procedures, and compliance requirements.<\/li><\/ul><p><\/p><p>What We\u2019re Looking For<\/p><p><\/p><ul><li>Experience or strong knowledge in <b>financial markets operation - equities\/fixed income or \u00a0securities settlements.<\/b><\/li><li>Strong analytical and reconciliation skills with excellent attention to detail.<\/li><li>Proficiency in <b>Microsoft Excel<\/b>.<\/li><li>Ability to manage time-sensitive transactions and multiple priorities under pressure.<\/li><li>Strong English communication and stakeholder management skills.<\/li><li>Adaptability within a fast-paced, international banking environment.<\/li><li>Strong commitment to risk awareness, operational controls, and accuracy.<\/li><\/ul><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1758118\",\"location\":\"Bonifacio Global City, Taguig,, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-24T14:12:57.291+08:00\",\"created_at\":\"2026-08-24T14:04:37.094+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTUzNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig---GOVO---Six-Neo-5th-Avenue\/Equities--Fixed-Income---Securities-Settlements-Specialist_R1758118\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bonifacio Global City, Taguig,\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1630\",\"primary_location\":{\"id\":\"PH-TAG-CLIEN-02\",\"wid\":\"5c29780d5fa11047873c53d1720a0000\",\"descriptor\":\"PHL Bonifacio Global City, Taguig, - 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With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>Join us!&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What the role looks like:&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide quality assurance, through checking all client product integrations are completed&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responsible for driving implementation setup progress for net-new Hiring Enterprise Program (HEP) customers&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deliver customer value through ensuring our customers are successful with LinkedIn Hiring in terms of adoption, usage and engagement&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain a deep understanding of LinkedIn products to effectively guide customers on best practices &middot; Track client customer lifecycle milestones, including onboarding and achieve goals related to customer license activation and user engagement on the LinkedIn Hiring platform&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track and record customer activity in a timely manner in systems of record (e.g., CRM system)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help triage troubleshooting tickets&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Hybrid position (Wed - Thursday onside)<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Working hours - Mon - Fr 12:00-9:00 PM<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your profile:&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in&nbsp;<strong>French and English<\/strong> &ndash; written and verbal&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience analyzing data, trends and client information to identify product or service growth opportunities&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication, collaboration, organizational and project management skills&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to interact comfortably with both clients and internal departments&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to work on queues\/cases\/tickets out of CRM platforms&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The ability to build trust quickly and develop strong relationships&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer: &nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly transportation\/internet allowance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Life insurance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in English.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Only short-listed applicants will be contacted.&nbsp;&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.&nbsp;&nbsp;<\/p>\\n<p>Help us G.R.O.W. 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We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><strong>Must have an active resident Health Insurance License with preferably NO Appointments<\/strong><\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote Licensed Health Insurance Representative at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote Licensed Health Insurance Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p>&nbsp;As a Licensed Health Insurance Representative working from home, you will:<\/p><ul><li><p>Educate customers on policy options and documentation, clearly explaining the required steps or updates.<\/p><\/li><li><p>Identify opportunities sharing additional products that align with the customer\u2019s needs.<\/p><\/li><li><p>Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.<\/p><\/li><li><p>Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation.<\/p><\/li><li><p>Document interactions thoroughly to ensure accuracy, consistency, and continuity of service.<\/p><\/li><li><p>Engage with customers via an outbound channel.<\/p><\/li><li><p>Work from a quiet, distraction-free home environment, maintaining professionalism in all communications.<\/p><\/li><li><p>THIS IS NOT A SALES POSTION.<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed Health Insurance Representative (Remote) role include:<\/p><ul><li><p>Six months of customer service experience<\/p><\/li><li><p>Active resident license to sell health insurance<\/p><\/li><li><p>High school diploma or GED<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Passion for helping others with a patient and empathetic nature<\/p><\/li><li><p>Ability to pass a background<\/p><\/li><li><p>This is a seasonal role through December 7, 2026, with an opportunity to extend employment in a different role<\/p><\/li><li><p>Bilingual not required but encouraged to apply, differential available for Spanish\/English bilingual<\/p><\/li><li><p>Must reside in the United States or have a valid U.S. address for residence<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li><p>The base salary range for this position is $21.00 \u2013 23.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a 401(k) retirement plan, paid time off, and holidays.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Paid training and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>Work-from-home convenience<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-1ba95121cded6a8d\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-08-21T18:24:25.585Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/44F0MSZYDECKTYAN2YYJ3ZW4XR8D4JRS\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/44F0MSZYDECKTYAN2YYJ3ZW4XR8D4JRS\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2032\",\"campaign_id\":\"req-3dfa8f674a7747c1\",\"campaign_title\":\"Licensed Health Insurance Rep (Remote)\",\"campaign_type\":null,\"job_title\":\"Licensed Health Insurance Rep (Remote)\",\"street\":null,\"address\":null,\"city\":\"Work At Home\",\"state\":\"Work At Home\",\"postal_code\":\"43201\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join our award-winning \u201cOne Concentrix\u201d team as a remote Licensed Health Insurance Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><strong>Must have an active resident Health Insurance License with preferably NO Appointments<\/strong><\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote Licensed Health Insurance Representative at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote Licensed Health Insurance Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p>&nbsp;As a Licensed Health Insurance Representative working from home, you will:<\/p><ul><li><p>Educate customers on policy options and documentation, clearly explaining the required steps or updates.<\/p><\/li><li><p>Identify opportunities sharing additional products that align with the customer\u2019s needs.<\/p><\/li><li><p>Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.<\/p><\/li><li><p>Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation.<\/p><\/li><li><p>Document interactions thoroughly to ensure accuracy, consistency, and continuity of service.<\/p><\/li><li><p>Engage with customers via an outbound channel.<\/p><\/li><li><p>Work from a quiet, distraction-free home environment, maintaining professionalism in all communications.<\/p><\/li><li><p>THIS IS NOT A SALES POSTION.<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed Health Insurance Representative (Remote) role include:<\/p><ul><li><p>Six months of customer service experience<\/p><\/li><li><p>Active resident license to sell health insurance<\/p><\/li><li><p>High school diploma or GED<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Passion for helping others with a patient and empathetic nature<\/p><\/li><li><p>Ability to pass a background<\/p><\/li><li><p>This is a seasonal role through December 7, 2026, with an opportunity to extend employment in a different role<\/p><\/li><li><p>Bilingual not required but encouraged to apply, differential available for Spanish\/English bilingual<\/p><\/li><li><p>Must reside in the United States or have a valid U.S. address for residence<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li><p>The base salary range for this position is $21.00 \u2013 23.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a 401(k) retirement plan, paid time off, and holidays.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Paid training and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>Work-from-home convenience<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-3dfa8f674a7747c1\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-08-21T18:16:00.086Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/E97SJGE769E87BJXS916KFS8KCCQF55G\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/E97SJGE769E87BJXS916KFS8KCCQF55G\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"836\",\"campaign_id\":\"24462\",\"campaign_title\":\"Manager I, B2B Sales R1753757\",\"campaign_type\":\"job_application\",\"job_title\":\"Manager I, B2B Sales (Ads Sales)\",\"street\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\",\"address\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\",\"city\":\"Singapore\",\"state\":\"Central Singapore\",\"postal_code\":\"117372\",\"region\":null,\"country\":\"Singapore\",\"short_description\":\"As an Ad Sales Manager, you will lead and develop a team of Customer Acquisition Specialists focused on driving advertiser growth across the SMB segment in APJ. You will be responsible for building a high-performing sales culture, accelerating pipeline generation, and driving revenue attainment through effective coaching, strategic execution, and operational excellence.\\nIn this role, you will oversee the full customer acquisition motion \u2014 from outbound prospecting to deal closure and advertiser onboarding. \\nThe ideal candidate combines strong people leadership with hands-on sales expertise, data-driven decision-making, and deep understanding of digital advertising or SaaS sales environments.\",\"long_description\":\"<p><b>Key Responsibilities<\/b><\/p><p><b>Team Leadership &amp; Coaching<\/b><\/p><ul><li>Lead, coach, and mentor a team of Customer Acquisition Specialists to achieve pipeline generation, advertiser acquisition, and revenue targets<\/li><li>Foster a high-performance, accountability-driven sales culture focused on continuous improvement and customer success<\/li><li>Conduct regular 1:1 coaching sessions, pipeline reviews, call coaching, and performance feedback sessions<\/li><li>Develop team capabilities in consultative selling, objection handling, prospecting, negotiation, and customer engagement<\/li><li>Motivate and inspire team members to consistently exceed individual and team goals<\/li><\/ul><p><b>Pipeline Generation &amp; Revenue Growth<\/b><\/p><ul><li>Oversee outbound prospecting efforts across phone, email, social, and digital engagement channels<\/li><li>Ensure consistent generation of high-quality pipeline opportunities across SMB advertisers in APJ<\/li><li>Guide the team through the full sales cycle including discovery, qualification, proposal positioning, negotiation, and close<\/li><li>Drive revenue growth through strategic opportunity management and conversion optimization<\/li><li>Monitor funnel performance and implement strategies to improve conversion rates and sales productivity<\/li><\/ul><p><b>Sales Strategy &amp; Execution<\/b><\/p><ul><li>Partner with Sales Leadership to develop and execute scalable customer acquisition strategies aligned to business objectives<\/li><li>Analyze market trends, advertiser behavior, and competitive insights to identify growth opportunities<\/li><li>Support development of territory planning, segmentation, and account prioritization strategies<\/li><li>Leverage AI-powered tools, analytics, and sales technologies to improve prospecting effectiveness and forecasting accuracy<\/li><li>Drive operational excellence in CRM hygiene, pipeline management, and sales process adherence<\/li><\/ul><p><b>Performance Management &amp; Reporting<\/b><\/p><ul><li>Track and analyze team KPIs including pipeline generation, conversion rates, revenue attainment, outreach productivity, and forecast accuracy<\/li><li>Deliver regular business reviews and actionable insights to senior leadership<\/li><li>Identify performance gaps and implement improvement plans to drive consistent results<\/li><li>Support hiring, onboarding, and ramp-up of new team members as the business scales<\/li><\/ul><div><\/div>\",\"ats_external_id\":\"R1753757\",\"location\":\"Singapore, Central Singapore\",\"job_type\":\"full_time\",\"salary\":\"120000\",\"salary_type\":\"annually\",\"salary_currency\":\"SGD\",\"updated_at\":\"2026-08-21T20:04:05.207+08:00\",\"created_at\":\"2026-08-21T18:07:03.378+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQ2Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Manager-I--B2B-Sales--Ads-Sales-_R1753757\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"23c30a8e5e741021142cdaabede70000\",\"descriptor\":\"Concentrix Srev Singapore Pte. Ltd.\",\"reference_id\":\"RSG04\",\"organization_reference_id\":\"RSG04\"},\"location\":{\"city\":\"Singapore\",\"state\":\"Central Singapore\",\"country\":{\"wid\":\"80938777cac5440fab50d729f9634969\",\"iso2\":\"SG\",\"iso3\":\"SGP\",\"descriptor\":\"Singapore\",\"iso_numeric\":\"702\"},\"postal_code\":\"117372\",\"primary_location\":{\"id\":\"SG-SIN-MAPLE-01\",\"wid\":\"560eef7f80b8101d397ccdaf3aa40000\",\"descriptor\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"rajamaziah.rajamokhtar@concentrix.com\"},\"first_name\":\"Raja Mokhtar, Raja Maziah\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"022009\",\"wid\":\"face22a16d2d100d96eac22fa0b20000\",\"descriptor\":\"Raja Maziah Raja Mokhtar (022009)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3100\",\"descriptor\":\"Manager I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384051\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Manager-I--B2B-Sales--Ads-Sales-_R1753757\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Manager-I--B2B-Sales--Ads-Sales-_R1753757\/apply\",\"job_requisition_id\":\"R1753757\"}],\"organizations\":[{\"wid\":\"7511f964c487100193573db3642a0000\",\"descriptor\":\"W100S0 Open AI SMB APJ\",\"reference_id\":\"W100S0\",\"custom_reference_id\":\"W100S0\",\"company_reference_id\":null},{\"wid\":\"a2b3177a2a35100bef2463eebbcc0000\",\"descriptor\":\"COGS (SITE) Operations Manager Billable Direc\",\"reference_id\":\"SITOPSMGRBL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b0b1331a6e701001022cbe3504700000\",\"descriptor\":\"26112 - Open AI - 980009421\",\"reference_id\":\"980009421\",\"custom_reference_id\":\"980009421\",\"company_reference_id\":null},{\"wid\":\"23c30a8e5e741021142cdaabede70000\",\"descriptor\":\"Concentrix Srev Singapore Pte. Ltd.\",\"reference_id\":\"RSG04\",\"custom_reference_id\":null,\"company_reference_id\":\"RSG04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"hung.la@concentrix.com\"},\"first_name\":\"Hung La (103520026)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1753757\",\"wid\":\"c12ba158058e1026663c312fdf7e0000\",\"descriptor\":\"Manager I, B2B Sales (Ads Sales)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>You Have<\/b><\/p><ul><li>Proven experience leading high-performing sales or customer acquisition teams within AdTech, digital advertising, SaaS, or technology industries<\/li><li>Strong understanding of outbound prospecting, pipeline generation, and consultative sales methodologies<\/li><li>Track record of achieving and exceeding sales and revenue targets in high-growth environments<\/li><li>Excellent leadership, coaching, and team development capabilities<\/li><li>Strong analytical mindset with the ability to leverage data and AI-driven insights for decision-making<\/li><li>Experience using CRM platforms (Salesforce preferred), sales engagement tools, and forecasting systems<\/li><li>Excellent communication, presentation, and stakeholder management skills<\/li><li>Ability to operate strategically while remaining hands-on in driving execution<\/li><\/ul><div><\/div><ul><li><b>Qualifications &amp; Requirements<\/b><\/li><\/ul><ul><li>Minimum 5&#43; years of sales experience in digital advertising, SaaS, technology, or related industries<\/li><li>Minimum 3&#43; years of people leadership or sales management experience<\/li><li>Proven experience managing outbound acquisition or inside sales teams<\/li><li>Strong experience in both hunting\/new business acquisition and account growth motions<\/li><li>Experience scaling sales teams and processes in fast-paced, high-growth markets<\/li><li>Strong executive presence with the ability to engage and influence senior stakeholders<\/li><li>Bachelor\u2019s degree in Business, Marketing, Communications, or related field preferred<\/li><\/ul><div><\/div>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"837\",\"campaign_id\":\"24461\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1756230\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Cloud DevOps Engineer\",\"street\":\"POL Work-at-Home\",\"address\":\"POL Work-at-Home\",\"city\":\"POL\",\"state\":\"Greater Poland\",\"postal_code\":\".\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. \\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services. \\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year. \\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. \\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>The Sr. Cloud DevOps Engineer will play a key role in\u00a0building, automating, and <\/span><span>operating<\/span><span> secure, scalable multi-cloud platforms across Microsoft Azure, GCP, and AWS. In this hands-on role, you will partner with architects, security teams, and engineering stakeholders to deliver resilient infrastructure, strengthen automation, and support modern cloud services for a global organization.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>What you will do in this role<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>I<\/span><span>mplement and <\/span><span>maintain<\/span><span> secure <\/span><span>multi-cloud infrastructure across Azure, GCP, and AWS using Terraform and infrastructure as code best practices.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Extend and support reusable Terraform modules, including module versioning, remote state management, environment separation, and drift remediation.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Build, manage, and improve GitHub-based 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and policy compliance.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Monitor platform health and reliability through observability and alerting tools, while contributing to incident response, root cause analysis, and continuous improvement efforts.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Collaborate with cross-functional global teams to support platform modernization, technical documentation, and operational excellence across distributed environments.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><p><\/p><\/div><\/div><div><div><p><b><span>Concentrix is a great match if you:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Have 4\u20137 years of cloud engineering experience, including at least 2 <\/span><span>years<\/span><span> building and <\/span><span>maintaining<\/span><span> infrastructure as code in a collaborative team environment.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Bring strong hands-on production experience across Microsoft Azure, Google Cloud Platform, and AWS, with the ability to troubleshoot and support cloud environments effectively.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Have solid experience writing, <\/span><span>maintaining<\/span><span>, and reviewing Terraform configurations, including reusable modules, remote state, and production deployments.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Have experience building or <\/span><span>maintaining<\/span><span> Git-based CI\/CD workflows such as GitHub Actions or equivalent automation pipelines.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Understand core cloud networking concepts including <\/span><span>VNets<\/span><span>\/VPCs, subnets, peering, routing, firewalls, private DNS, connectivity troubleshooting, and load balancing.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Demonstrate knowledge of cloud security fundamentals including IAM, RBAC, <\/span><span>secrets<\/span><span> management, encryption at rest and in transit, and compliance-driven controls.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Communicate effectively and collaborate well across global, multicultural teams, with comfort working across regions and time zones.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>It will be a plus if you:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Have experience with identity federation for <\/span><span>delivery<\/span><span> pipelines, such as OIDC or workload identity federation, in place of long-lived secrets.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Have implemented policy-as-code or infrastructure scanning controls using tools such as <\/span><span>Checkov<\/span><span>, <\/span><span>tfsec<\/span><span>, or OPA.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Bring experience supporting multi-subscription, multi-account, or multi-project governance and landing zone models.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Have<\/span><span> worked with enterprise <\/span><span>secrets<\/span><span> management and rotation tools such as Azure Key Vault, Google Secret Manager, or similar services.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Have experience with Helm, Prometheus, Grafana, Datadog, <\/span><span>GitOps<\/span><span> tools such as Argo CD or Flux, or related platform engineering 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Apply today and discover why over 440k&#43; <\/span><span>game-changers<\/span><span> around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><p><\/p>\",\"ats_external_id\":\"R1756230\",\"location\":\"POL, Greater Poland\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-25T22:04:59.853+08:00\",\"created_at\":\"2026-08-21T18:07:02.767+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQ2MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Work-at-Home\/Sr-Cloud-DevOps-Engineer_R1756230\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315dd9600d777bf3\",\"descriptor\":\"Concentrix CVG International sp. z o.o.\",\"reference_id\":\"YPL01\",\"organization_reference_id\":\"YPL01\"},\"location\":{\"city\":\"POL\",\"state\":\"Greater Poland\",\"country\":{\"wid\":\"131d5ac7e3ee4d7b962bdc96e498e412\",\"iso2\":\"PL\",\"iso3\":\"POL\",\"descriptor\":\"Poland\",\"iso_numeric\":\"616\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"PL-WFH-INDCO-01\",\"wid\":\"740544c0a47f0124e9908b771f111556\",\"descriptor\":\"POL Work-at-Home\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"joanna.sawczak@concentrix.com\"},\"first_name\":\"Sawczak, Joanna\"},\"categories\":[{\"descriptor\":\"CF Cloud Engineering\"}],\"recruiters\":[{\"id\":\"102158099\",\"wid\":\"fb71bbe9c33f10085653c222b0990000\",\"descriptor\":\"Joanna Sawczak (102158099)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0372\",\"descriptor\":\"Sr. Cloud & Collaboration Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384477\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Work-at-Home\/Sr-Cloud-DevOps-Engineer_R1756230\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Work-at-Home\/Sr-Cloud-DevOps-Engineer_R1756230\/apply\",\"job_requisition_id\":\"R1756230\"}],\"organizations\":[{\"wid\":\"61a2bc861dd2100c61c8447e273d0000\",\"descriptor\":\"24960 - CONCENTRIX - 980007293\",\"reference_id\":\"980007293\",\"custom_reference_id\":\"980007293\",\"company_reference_id\":null},{\"wid\":\"0eb99cb4d1ce100efe5d2668d1300000\",\"descriptor\":\"(CORP) GPO R&D\",\"reference_id\":\"GPORD\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315dd9600d777bf3\",\"descriptor\":\"Concentrix CVG International sp. z o.o.\",\"reference_id\":\"YPL01\",\"custom_reference_id\":null,\"company_reference_id\":\"YPL01\"},{\"wid\":\"a0df6f1f6b83100e6c25099bcce60000\",\"descriptor\":\"W0ZY9X Gpo Lab Ix R&D\",\"reference_id\":\"W0ZY9X\",\"custom_reference_id\":\"W0ZY9X\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"karsten.huele@concentrix.com\"},\"first_name\":\"Karsten Huele (83094)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1756230\",\"wid\":\"cc6711f561a01026641e1595cbf60000\",\"descriptor\":\"Sr. Cloud DevOps Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-8\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"838\",\"campaign_id\":\"24456\",\"campaign_title\":\"Receptionist R1757507\",\"campaign_type\":\"job_application\",\"job_title\":\"Receptionist\/Facilities Assistant\",\"street\":\"ALB Tirana - Rruga e Durresit at the intersection with Milan Shuflaj Street\",\"address\":\"ALB Tirana - Rruga e Durresit at the intersection with Milan Shuflaj Street\",\"city\":\"Tirana\",\"state\":null,\"postal_code\":\"1001\",\"region\":null,\"country\":\"Albania\",\"short_description\":\"\",\"long_description\":\"<p>Do you want to be part of a global, vibrant, and continuously growing company where you can develop your skills and improve professionally? Concentrix is looking for #Gamechangers to join as a Full-Time Receptionist at our new site in Rruga e Durresit at the intersection with Milan Shuflaj Street, in Tirana!<br \/>\u00a0<br \/>The resource will be responsible for managing the Front Office, welcoming visitors, and enthusiastically supporting the Facility Team.<br \/>\u00a0<br \/>What Will Your Contribution Be to Our Team?<br \/>You will be responsible for welcoming visitors, registering them, and accompanying them to various facilities at the headquarters.<br \/>You will support the Facility Team.<br \/>You will provide administrative support to various company departments.<br \/>You will manage supplies for the offices.<br \/>You will coordinate the booking of meeting rooms, training, and relaxation spaces.<br \/>You will monitor and supervise electrical\/water\/air conditioning systems in collaboration with the Facility team and maintain contacts for management and maintenance.<br \/>You will be the coordination point for the headquarters with suppliers, cleaning companies, and security.<br \/>You will carry out the control and maintenance of key and visitor logs.<br \/>You will print, activate, deliver, and deactivate company badges for other #Gamechangers.<br \/>You will verify compliance with procedures, manuals, and policies, particularly concerning Health and Safety and Physical &amp; Security.<br \/>You will participate, as needed, in various meetings (company audits).<br \/>You will work in synergy with the IT department, with particular attention to warehouse management and logistics of company materials.<br \/>You will provide support for event organization.<br \/>\u00a0<br \/>Who Are We Looking For?<br \/>Previous experience as a Receptionist, Welcoming Staff, or Facility Assistant.<br \/>High school diploma or equivalent qualification.<br \/>Excellent knowledge of the English language, which will be tested during the interview.<br \/>Knowledge of the Italian language will be preferred.<br \/>Excellent verbal and written communication skills.<br \/>Teamwork attitude and ability to interact with the public, clients, and suppliers.<br \/>Problem Solver.<br \/>Knowledge of various software applications such as Microsoft Word, Outlook, and Excel.<br \/>Orientation towards improvement and corporate efficiency.<br \/>A strong sense of responsibility and respect for company policies and our clients complete the profile.<br \/>\u00a0<br \/>Employment Contract: Part-Time - 6h per day<br \/>Contract Duration: Permanent<br \/>Working Hours: Monday - Friday, 7:00 AM - 7:00 PM on shifts.<br \/>Work Location: Rruga e Durresit at the intersection with Milan Shuflaj Street, Tirana, Albania.<br \/>\u00a0<\/p>\",\"ats_external_id\":\"R1757507\",\"location\":\"Tirana\",\"job_type\":\"part_time\",\"salary\":\"0.75\",\"salary_type\":\"monthly\",\"salary_currency\":\"ALL\",\"updated_at\":\"2026-08-21T22:06:36.078+08:00\",\"created_at\":\"2026-08-21T18:06:58.680+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQ1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ALB-Tirana---Rruga-e-Durresit-at-the-intersection-with-Milan-Shuflaj-Street\/Receptionist-Facilities-Assistant_R1757507\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"df68c94cc420101ac0b939f9576a0000\",\"descriptor\":\"Concentrix Albania Shpk\",\"reference_id\":\"WAL02\",\"organization_reference_id\":\"WAL02\"},\"location\":{\"city\":\"Tirana\",\"state\":null,\"country\":{\"wid\":\"ba6c8036f6bd417e864eb268ba95dda1\",\"iso2\":\"AL\",\"iso3\":\"ALB\",\"descriptor\":\"Albania\",\"iso_numeric\":\"8\"},\"postal_code\":\"1001\",\"primary_location\":{\"id\":\"AL-TIR-SHUFL-01\",\"wid\":\"3ea8fde38e531010c4d5f964c3190000\",\"descriptor\":\"ALB Tirana - 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Bilingual R1757860\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Customer Representative (French - speaking) On-site TR05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalonia\",\"country\":\"Spain\",\"short_description\":\"  .\",\"long_description\":\"<p>Are you <b>passionate about fashion<\/b>, obsessed with exceptional customer experience, and eager to represent a global luxury brand?<br \/>\u00a0<\/p><p>Leader in premium fashion and lingerie, is looking for a <b>Fashion Customer Representative<\/b> who embodies confidence, style, and a true customer-first mindset. This is your chance to become the voice of a brand that inspires women worldwide\u2014every interaction, every solution, every moment.<\/p><p><\/p><p><b>Why You\u2019ll Love Working with Us<\/b><\/p><p><\/p><p>At Concentrix, you won\u2019t just answer questions \u2014 you\u2019ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador.<\/p><p><br \/>Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower.<\/p><p><\/p><p><b>Your Day-to-Day: <\/b><\/p><p>- Deliver exceptional customer support through phone, email, chat, and digital channels<\/p><p>- Provide pre- and post-sales guidance, ensuring every customer feels valued and understood<\/p><p>- Maintain expert knowledge of products and collections<\/p><p>- Log and manage all interactions within our systems, meeting SLA and quality standards<\/p><p>- Escalate issues as needed to ensure seamless customer satisfaction<\/p><p>- Collaborate with Team Leaders, support teammates, and attend regular meetings<\/p><p>- Represent the brand spirit in every interaction \u2014 confident, elegant, and customer-obsessed<\/p><p><\/p><p><b>What You Bring to the Team:<\/b><\/p><p><\/p><p>- C2 French and advanced English skills<\/p><p>- Experience in customer service, ideally within a Contact Centre environment<\/p><p>- Strong communication skills \u2014 written, verbal, warm, and professional<\/p><p>- Ability to build rapport quickly and show genuine empathy<\/p><p>- Organized, reliable, and able to prioritize in a fast-paced environment<\/p><p>- Able to navigate decisions with both customer needs and brand guidelines in mind<\/p><p>- Proactive, positive, and adaptable \u2014 a true \u201ccan-do\u201d mindset<\/p><p>- Passion for fashion, styling, and helping customers feel their best<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week temporary contract<\/p><p>- Rotative shifts between Monday - Saturday 9:00 to 18:00<br \/>- Salary 19,623 euros gross\/year &#43; up to 1,800 euros gross\/year in bonus \u00a0<br \/>- Great office location in Barcelona \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a&nbsp;Customer Support Advisor&nbsp;working on an internationally innovative campaign with a base salary of <strong>R7524,56 + Incentives<\/strong><br \/><br \/>You&rsquo;ll be working on-site from our vibrant Cape Town office where creativity meets cutting-edge technology. All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p><strong>This&nbsp;Customer Support&nbsp;Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li>Minimum 6 months of experience in a sales, retentions, or customer service role in a BPO<\/li>\\n<li>Clear criminal and credit record&nbsp;<\/li>\\n<li><strong>Passed Grade 12<\/strong><\/li>\\n<li><strong>Ability to work shifts aligned to UK business hours<\/strong><\/li>\\n<li>Proficient in English verbal communication<\/li>\\n<li>Self-motivated and highly responsible<\/li>\\n<\/ul>\\n<p><strong>What is in it for you?<br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>Base Salary of <strong>R7524,56 + Incentives<\/strong><\/li>\\n<li><strong>Medical aid for main member \/ medical insurance for employee and two dependents<\/strong>\\n<ul>\\n<li>Medical aid &ndash; Covers only employee<\/li>\\n<li>Medical Insurance &ndash; Covers employee and 2 dependents (Dependents 100% payable by Concentrix)<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Pension Fund<\/strong>\\n<ul>\\n<li>2.5% company contribution, 2.5% employee contribution<\/li>\\n<\/ul>\\n<\/li>\\n<li>Subsidized transport&nbsp;<\/li>\\n<li><strong>Shift Allowance <\/strong>- Applicable after 7pm<\/li>\\n<li>Fantastic Employee Assistance Programme (EAP)<\/li>\\n<li>Group life cover<\/li>\\n<li>Access to financial well-being sessions, will writing sessions and stress management sessions<\/li>\\n<li>Team building and upskill training opportunities<\/li>\\n<li>Interactive and inclusive company culture<\/li>\\n<\/ul>\\n<p><br \/><strong>What you will do in this role<\/strong><\/p>\\n<ul>\\n<li>Provide exceptional customer service while actively promoting relevant telecom services to drive sales and retention.<\/li>\\n<li>Engage in proactive sales conversations to identify opportunities to up-sell or cross-sell telecom services, such as mobile plans, internet packages, or add-on services<\/li>\\n<li>Handle inbound and outbound calls to retain customers at risk of churn by offering tailored retention solutions.<\/li>\\n<li>Resolve customer issues and concerns related to billing, technical issues, or service inquiries while maintaining a focus on both service excellence and sales targets.<\/li>\\n<li>Take ownership of customer inquiries, ensuring that all issues are addressed and resolved in a timely and efficient manner.<\/li>\\n<li>Conduct thorough needs assessments with customers to recommend the best services or upgrades suited to their requirements.<\/li>\\n<li>Handle calls regarding cancellations or service downgrades and provide persuasive solutions to retain customers<\/li>\\n<li>Maintain high levels of knowledge regarding the company&rsquo;s offerings to ensure accurate recommendations and effective sales strategies<\/li>\\n<li>Recognize when to escalate complex issues or technical problems to the relevant team or department.&nbsp;<\/li>\\n<\/ul>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>With game-changers in over 70 countries, we celebrate our differences and embrace what makes each of us unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p><strong>Disclaimer&nbsp;<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-2859\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"7524.56\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-08-26T23:59:19.166Z\",\"created_at\":\"2026-08-21T15:55:55.277Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODU5?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODU5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"43\",\"relevance_score\":\"1\"},{\"id\":\"2033\",\"campaign_id\":\"req-fcaeff38b87c6ced\",\"campaign_title\":\"Customer Service \/ Tech Support Rep (On-Site)\",\"campaign_type\":null,\"job_title\":\"Customer Service \/ Tech Support Rep (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Belleville\",\"state\":\"Ontario\",\"postal_code\":\"K8P 1B8\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Belleville, ON, as a Customer Service \/ Tech Support Representative! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? &nbsp;Then a Customer Service \/ Tech Support Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service \/ Tech Support Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As a Customer Service \/ Tech Support Representative, you will:<\/p><ul><li><p>Provide account maintenance and status updates<\/p><\/li><li><p>Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products. Troubleshooting Expected Errors<\/p><\/li><li><p>Answer product &amp; billing inquiries<\/p><\/li><li><p>Assist in standard set ups<\/p><\/li><li><p>Provide exceptional customer service to small businesses with their financial program.<\/p><\/li><li><p>Provide cross or base-up sales when appropriate<\/p><\/li><li><p>Solve discrepancies for standard business workflows, and customize and fix non-standard setup for business workflows<\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service \/ Tech Support Representative role include:<\/p><ul><li><p>Must have relevant technical support experience with hardware, software, networking, data storage, troubleshooting, repair, etc., one year or more preferred<\/p><\/li><li><p>Must be 18 years of age or older<\/p><\/li><li><p>Must have a high school diploma or GED<\/p><\/li><li><p>Must have at least one year customer service experience<\/p><\/li><li><p>Excellent communication skills<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Ability to effectively communicate, both written and verbally<\/p><\/li><li><p>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><\/li><li><p>Able to rotate shifts, as needed<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary for this position is $19.35\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p><\/li><li><p>Paid training (12 days of classroom training) and performance-based incentives<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-fcaeff38b87c6ced\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-08-21T14:42:42.793Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/YCY21M0SG9TAZFNRKCEBS7X3KYATEMPQ\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/YCY21M0SG9TAZFNRKCEBS7X3KYATEMPQ\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"531\",\"campaign_id\":\"354\",\"campaign_title\":\"NL - Signify - Eindhoven\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker Philips Hue - Inhouse - Hybride - 24 tot 32 uur p\/w\",\"street\":null,\"address\":null,\"city\":\"Eindhoven\",\"state\":\"North Brabant\",\"postal_code\":null,\"region\":\"Noord-Brabant\",\"country\":\"Netherlands\",\"short_description\":\"Gek op slimme producten \u00e9n mensen helpen? Word Philips Hue-expert!\",\"long_description\":\"<p>Ben jij klaar om aan de slag te gaan als klantenservicemedewerker voor Philips Hue? Als onderdeel van het team help jij klanten met alles rondom slimme verlichting. Van vragen over verschillende producten en diensten tot hulp bij het gebruik ervan: jij zorgt ervoor dat klanten snel en goed verder kunnen.<\/p>\\n<p>Je wordt opgeleid tot Philips Hue-expert en werkt vanuit de mooie omgeving van de High Tech Campus in Eindhoven. Een functie waarin klantenservice, techniek en persoonlijk contact samenkomen.<\/p>\\n<h2>Wat ga je doen in deze functie?<\/h2>\\n<p>Voor een opdracht bij Signify ga jij aan de slag voor Philips Hue. Je helpt klanten met vragen over de verschillende producten, diensten en het gebruik hiervan. Je luistert goed naar de klant, denkt mee en probeert samen tot de beste oplossing te komen, met als doel een zo hoog mogelijke klanttevredenheid.<\/p>\\n<p>Je hoeft natuurlijk niet alles over Philips Hue te weten voordat je begint. Tijdens de training word je goed opgeleid, zodat je de producten leert kennen en klanten met vertrouwen kunt voorzien van advies en oplossingen.<\/p>\\n<p>Naast het helpen van klanten geef je regelmatig feedback en deel je inzichten die kunnen bijdragen aan het verbeteren van producten en processen.<\/p>\\n<p>Je werkt bij de opdrachtgever op de High Tech Campus in Eindhoven. Zodra je goed in de stof zit, is er ook de mogelijkheid om deels vanuit huis te werken.<\/p>\\n<h2>Wat krijg je van ons?<\/h2>\\n<p>* Een salaris van &euro;16,78 bruto per uur, bestaande uit &euro;15,28 basissalaris plus &euro;1,50 toeslag* per gewerkt uur;<br \/>* Een pensioenregeling van 6,2%, inclusief partner- en wezenpensioen;<br \/>* Toegang tot de Signify Employee Store, waar je HUE-producten tegen een scherpe prijs kunt kopen;<br \/>* De mogelijkheid om deels vanuit huis te werken zodra je goed bent ingewerkt;<br \/>* Ruimte om jezelf verder te ontwikkelen en door te groeien binnen Concentrix.<\/p>\\n<h2>Wat vragen wij van jou?<\/h2>\\n<p><br \/>\ud83c\udf1f Je bent minimaal 24 uur per week beschikbaar binnen onze openingstijden van maandag t\/m vrijdag van 09.00 tot 18.00 uur.<\/p>\\n<p>\ud83c\udf93 Je beschikt over minimaal MBO werk- en denkniveau.<\/p>\\n<p>\ud83d\udcc5 Je bent beschikbaar voor een fulltime training van 2 tot 3 weken.<\/p>\\n<p>\ud83c\udfe2 Je kunt minimaal 3 dagen per week op kantoor in Eindhoven werken.<\/p>\\n<p>\ud83c\udf0d Je beheerst de Engelse taal uitstekend, zowel mondeling als schriftelijk (C2).<\/p>\\n<p>\ud83d\udca1 Ervaring binnen techniek en\/of klantenservice is mooi meegenomen. Ook technisch inzicht voor de basics is een pluspunt, maar geen vereiste.<\/p>\\n<p>Solliciteer direct!<\/p>\\n<h2>Solliciteer direct!<\/h2>\\n<p>Benieuwd naar deze uitdaging? klik op de knop om direct te solliciteren of neem contact op met Shannon Kuiper via <a href=\\\"mailto:suzanne.starke@concentrix.com\\\">shannon.kuiper@concentrix.com<\/a> &ndash; 06-20465807.<\/p>\\n<p>* Productiviteitstoeslag van 1,5,- per elk gewerkt uur m.u.v. training, vakanties en ziekte.<\/p>\",\"ats_external_id\":\"NL-354\",\"location\":\"Eindhoven, Noord-Brabant\",\"job_type\":\"\",\"salary\":\"16.78\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-24T09:00:51.232+02:00\",\"created_at\":\"2026-08-21T12:17:13.340+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTQ?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"839\",\"campaign_id\":\"24436\",\"campaign_title\":\"Sr. Product Manager (TCF) R1757714\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Owner\",\"street\":\"USA Frisco, TX\",\"address\":\"USA Frisco, TX\",\"city\":\"Frisco\",\"state\":\"Texas\",\"postal_code\":\"75034\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div>Preferred Locations: Frisco, TX or Atlanta, GA - This is a Hybrid Role<\/div><p><\/p><p><b>Product Owner \u2013 Backlog Ownership, Sprint Execution &amp; Delivery Readiness<\/b><\/p><p>We\u2019re looking for a detail-oriented, delivery-focused <b>Product Owner<\/b> to drive execution across our transactional product domain, where customers browse, redeem, purchase, and complete critical transaction journeys. In this role, you will own the backlog for one or more squads, turning roadmap priorities into clear, actionable, sprint-ready work that enables engineering teams to deliver with speed and confidence.<\/p><p>You\u2019ll serve as the day-to-day decision-maker for scope, story clarity, and acceptance criteria\u2014partnering closely with engineering, QA, design, and business stakeholders to keep delivery moving, reduce ambiguity, and ensure high-quality releases. This is an exciting opportunity for someone who thrives in agile environments and enjoys bringing structure, precision, and momentum to complex product delivery.<\/p><h2>Responsibilities<\/h2><ul><li>Own and actively manage the product backlog for one or more squads, ensuring stories are clear, prioritized, and aligned to roadmap objectives.<\/li><li>Write detailed user stories, acceptance criteria, business rules, and edge cases that minimize ambiguity and support efficient engineering execution.<\/li><li>Partner with Product Managers and Technical Product Managers to prioritize sprint and release scope across new capabilities, defects, enhancements, and technical debt.<\/li><li>Lead backlog grooming, sprint planning, story refinement, and readiness discussions to maintain a healthy pipeline of well-defined work.<\/li><li>Act as the primary point of contact for engineering questions during sprint execution, making timely decisions on scope, tradeoffs, and requirement clarification.<\/li><li>Validate delivered functionality against acceptance criteria by reviewing builds and testing end-to-end flows such as checkout, redemption, payments, and order status.<\/li><li>Manage defect triage by documenting issues clearly, assessing impact and severity, prioritizing fixes, and tracking resolution through production release.<\/li><li>Break down roadmap initiatives into epics, features, and small, shippable user stories that can be delivered incrementally and tested effectively.<\/li><li>Coordinate user acceptance testing with business stakeholders, gather feedback, and secure sign-off prior to launch for business-critical functionality.<\/li><li>Support release readiness by confirming documentation, release notes, rollout plans, dependencies, and feature flags are in place before deployment.<\/li><li>Monitor post-release performance, including adoption, defects, and support trends, and use insights to improve backlog quality and future delivery.<\/li><li>Facilitate strong communication across engineering, QA, design, and business teams to ensure alignment and continuity from planning through release.<\/li><li>Champion delivery best practices such as Definition of Ready, Definition of Done, traceable requirements, fast feedback loops, and disciplined defect prioritization.<\/li><\/ul><h2>Qualifications<\/h2><ul><li>7&#43; years of experience as a<span>\u00a0<\/span><b>Product Owner<\/b>, ideally supporting technical, platform, or digital product teams.<\/li><li>Strong experience writing user stories, acceptance criteria, test scenarios, and backlog items for engineering teams.<\/li><li>Proven success working in agile and scrum environments, including sprint planning, backlog refinement, retrospectives, and daily standups.<\/li><li>Working knowledge of transactional and e-commerce concepts such as catalog, checkout, payments, order management, and redemption flows.<\/li><li>Experience with Jira, Confluence, or similar tools for backlog management, documentation, and team collaboration.<\/li><li>Ability to read and interpret technical artifacts such as API specifications, system flows, and data models well enough to write accurate, implementation-ready stories.<\/li><li>Excellent attention to detail, with the ability to identify edge cases, inconsistencies, and requirement gaps before development begins.<\/li><li>Experience coordinating UAT and partnering effectively with both technical teams and non-technical business stakeholders.<\/li><li>Strong organizational and communication skills, with the ability to balance priorities and keep teams aligned under tight delivery timelines.<\/li><li>Experience with payments, loyalty or rewards platforms, retail, or marketplace environments preferred.<\/li><li>Basic SQL skills for validating defects, investigating issues, or measuring feature outcomes preferred.<\/li><li>Familiarity with API tools such as Postman and documentation standards such as Swagger or OpenAPI preferred.<\/li><li>Exposure to mobile app release cycles across iOS and Android preferred.<\/li><li>Experience with feature flagging, phased releases, or controlled rollout processes preferred.<\/li><\/ul><p><\/p><p>The base salary for this position is $92,000 \u2013 $145,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/31\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><\/p><p><\/p><p><\/p><p>#LI-Texas<\/p><p>#LI-Georgia<\/p><p>#Concentrix<\/p><p>#LI-Hybrid<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1757714\",\"location\":\"Frisco, Texas\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-22T02:04:40.900+08:00\",\"created_at\":\"2026-08-21T08:05:05.695+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQzNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Technical-Product-Owner_R1757714-6\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Product_Platform Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Frisco\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"75034\",\"primary_location\":{\"id\":\"LOCATION-3-8682\",\"wid\":\"838692d403c4103732a4cb6ff2790000\",\"descriptor\":\"USA Frisco, TX\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.incorvaia@concentrix.com\"},\"first_name\":\"Incorvaia, Nicole Diane\"},\"categories\":[{\"descriptor\":\"CF Product_Platform Management\"}],\"recruiters\":[{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0351\",\"descriptor\":\"Sr. Product Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384183\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Technical-Product-Owner_R1757714-6\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Technical-Product-Owner_R1757714-6\/apply\",\"job_requisition_id\":\"R1757714\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - T_Mobile - PUSA2251\",\"reference_id\":\"PUSA2251\",\"custom_reference_id\":\"PUSA2251\",\"company_reference_id\":null},{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6a74779a197e011936fc9b9593da0000\",\"descriptor\":\"W0ZGV3 T-Mobile Secureid\",\"reference_id\":\"W0ZGV3\",\"custom_reference_id\":\"W0ZGV3\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ajmeerali.liyakkathali2@concentrix.com\"},\"first_name\":\"Ajmeer Ali Liyakkathali (102011015)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1757714\",\"wid\":\"89644dc6e8fc1026408671f1859f0000\",\"descriptor\":\"Technical Product Owner\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"840\",\"campaign_id\":\"24435\",\"campaign_title\":\"Sr. Product Manager (TCF) R1757712\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Project Manager\",\"street\":\"USA Frisco, TX\",\"address\":\"USA Frisco, TX\",\"city\":\"Frisco\",\"state\":\"Texas\",\"postal_code\":\"75034\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Preferred Locations: Frisco, TX, Atlanta, GA - This is Hybrid role.<\/p><p><\/p><p><b>Technical Project Manager \u2013 Product Strategy &amp; Technical Architecture, <\/b><\/p><p>We\u2019re seeking a seasoned <b>Technical Project Manager<\/b> to lead the strategy, delivery, and evolution of high-impact transactional experiences across our consumer app. In this role, you will sit at the center of product vision and technical execution\u2014owning the roadmap for browsing, redemption, checkout, payments, order management, partner integrations, and fulfillment while ensuring the underlying platform is scalable, secure, reliable, and built for growth.<\/p><p>This is an ideal opportunity for a technically fluent leader who thrives in complex, cross-functional environments and can translate business priorities into clear system-level direction. You\u2019ll help shape architecture decisions, elevate engineering delivery, and drive exceptional customer experiences across critical transaction journeys.<\/p><h2>Responsibilities<\/h2><ul><li>Own the product roadmap for transactional platform capabilities, including offers and redemption, marketplace and catalog, checkout and payments, order management, partner and merchant integrations, and fulfillment tracking.<\/li><li>Translate business and customer needs into actionable technical documentation, including PRDs, API contracts, acceptance criteria, process flows, and detailed requirements that enable clear engineering execution.<\/li><li>Partner closely with engineering leaders on technical architecture decisions, including build-versus-buy evaluations, service boundaries, event-driven design patterns, and third-party integration strategy.<\/li><li>Lead cross-functional squads across iOS, Android, backend engineering, QA, design, and data through discovery, prioritization, sprint planning, execution, and release.<\/li><li>Define, monitor, and improve critical platform KPIs such as API latency, transaction success rates, checkout conversion, uptime, SLA adherence, and error trends.<\/li><li>Drive the development and stewardship of the transactional data model and event taxonomy in collaboration with Data Engineering to support accurate analytics, reporting, auditing, and privacy compliance.<\/li><li>Manage external integrations with payment processors, loyalty or rewards providers, merchant APIs, and fulfillment partners, including API reviews, SLA alignment, and compliance considerations.<\/li><li>Balance feature delivery with platform health by identifying technical debt, scalability risks, and reliability concerns, especially during peak events such as promotions, flash sales, and holiday traffic.<\/li><li>Collaborate with Security and Compliance teams to embed PCI-DSS, tokenization, fraud prevention, and data privacy requirements into the product lifecycle.<\/li><li>Support incident response and operational readiness by participating in escalation processes, helping coordinate root cause analysis, and driving postmortem follow-through.<\/li><li>Communicate technical tradeoffs, delivery risks, and architectural implications to senior stakeholders and executive leadership in clear business terms.<\/li><li>Champion best practices such as API-first design, observability, progressive rollouts, data contracts, performance budgets, and documentation as code.<\/li><\/ul><h2>Qualifications<\/h2><ul><li>10&#43; years of Product Management and\/or Project Management experience, including at least 2 years in a technical, platform-facing, or systems-oriented role.<\/li><li><p>PMP and SAFE certified.<\/p><\/li><li>Demonstrated experience working directly with engineering teams on system design, architecture discussions, API definitions, and backend platform capabilities.<\/li><li>Strong understanding of transactional and e-commerce platform fundamentals, including catalog structures, checkout flows, payment processing, order orchestration, and fraud or risk controls.<\/li><li>Experience supporting native mobile app ecosystems and understanding how backend services power iOS and Android customer experiences.<\/li><li>Proven ability to produce high-quality technical requirements such as PRDs, API specifications, sequence flows, and acceptance criteria with minimal ambiguity.<\/li><li>Strong working knowledge of agile and scrum delivery practices, backlog management, sprint planning, and collaboration tools such as Jira and Confluence.<\/li><li>Data fluency, including comfort working with SQL, dashboards, analytics requirements, event tracking, and performance measurement.<\/li><li>Excellent stakeholder management and communication skills, with the ability to influence across engineering, design, legal, finance, data, and external partners.<\/li><li>Experience with payments, loyalty or rewards ecosystems, marketplaces, or high-volume consumer transaction platforms preferred.<\/li><li>Familiarity with PCI-DSS, tokenized payments, fraud prevention controls, and privacy frameworks such as CCPA and GDPR preferred.<\/li><li>Experience in telecom, retail, fintech, or other high-transaction-volume environments preferred.<\/li><li>Technical degree in Computer Science, Engineering, or a related field\u2014or equivalent hands-on technical experience\u2014preferred.<\/li><li>Familiarity with event streaming and modern platform tooling such as Kafka or Kinesis, cloud infrastructure such as AWS or GCP, observability tools, CI\/CD workflows, and feature flagging solutions is a plus.<\/li><\/ul><p><\/p><p>The base salary for this position is $92,000 \u2013 $145,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/31\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>#Linkedin<\/p><p>#LI-Texas<\/p><p>#LI-Georgia<\/p><p>#LI- Hybrid<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1757712\",\"location\":\"Frisco, Texas\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-28T04:06:19.664+08:00\",\"created_at\":\"2026-08-21T08:05:05.334+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQzNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Technical-Project-Manager_R1757712-5\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Product_Platform Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Frisco\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"75034\",\"primary_location\":{\"id\":\"LOCATION-3-8682\",\"wid\":\"838692d403c4103732a4cb6ff2790000\",\"descriptor\":\"USA Frisco, TX\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.incorvaia@concentrix.com\"},\"first_name\":\"Incorvaia, Nicole Diane\"},\"categories\":[{\"descriptor\":\"CF Product_Platform Management\"}],\"recruiters\":[{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"},{\"id\":\"102012330\",\"wid\":\"f81830f171380107b57167912f2c0000\",\"descriptor\":\"Khaja Nasiruddin Mohammed (102012330)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0351\",\"descriptor\":\"Sr. Product Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384932\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Technical-Project-Manager_R1757712-5\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Technical-Project-Manager_R1757712-5\/apply\",\"job_requisition_id\":\"R1757712\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - T_Mobile - PUSA2251\",\"reference_id\":\"PUSA2251\",\"custom_reference_id\":\"PUSA2251\",\"company_reference_id\":null},{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6a74779a197e011936fc9b9593da0000\",\"descriptor\":\"W0ZGV3 T-Mobile Secureid\",\"reference_id\":\"W0ZGV3\",\"custom_reference_id\":\"W0ZGV3\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ajmeerali.liyakkathali2@concentrix.com\"},\"first_name\":\"Ajmeer Ali Liyakkathali (102011015)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1757712\",\"wid\":\"57fa9b8572211026400931cbbde90000\",\"descriptor\":\"Technical Project Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"841\",\"campaign_id\":\"24432\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1757697\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. iOS Developer\",\"street\":\"USA Frisco, TX\",\"address\":\"USA Frisco, TX\",\"city\":\"Frisco\",\"state\":\"Texas\",\"postal_code\":\"75034\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><p><\/p><p><span><span>Concentrix is seeking a highly experienced Senior iOS Developer to design, build, and enhance commerce experiences. The role requires deep iOS engineering expertise and a proven ability to develop secure, reliable, high-performing mobile capabilities for an application connecting millions of users.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>You will work within a cross-functional commerce pod alongside Android engineers, backend engineers, product leadership, design, quality engineering, security, and data teams. You will contribute to customer journeys across product discovery, offers, marketplace, checkout, payments, loyalty, order management, and fulfillment while helping establish engineering standards for a large-scale mobile platform.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Key Responsibilities<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Build large-scale iOS experiences<\/span><\/b><span><span><span>\u00a0<\/span>by designing, developing, testing, and maintaining production-grade features using Swift, SwiftUI, UIKit, and modern Apple frameworks.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Deliver commerce capabilities<\/span><\/b><span><span><span>\u00a0<\/span>spanning product discovery, catalog, offers, promotions, cart, checkout, payments, loyalty and rewards, order status, and fulfillment.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Own technical delivery<\/span><\/b><span><span><span>\u00a0<\/span>from solution design and estimation through implementation, testing, release readiness, production validation, and operational support.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Shape mobile architecture<\/span><\/b><span><span><span>\u00a0<\/span>through modular design, protocol-driven components, dependency management, reusable frameworks, and clear separation of concerns.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Integrate enterprise services<\/span><\/b><span><span><span>\u00a0<\/span>using secure REST or GraphQL APIs, asynchronous networking, authentication, caching, error handling, and resilient offline-aware patterns.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Engineer for scale<\/span><\/b><span><span><span>\u00a0<\/span>by optimizing startup time, rendering, memory, battery, network usage, concurrency, and responsiveness for a high-volume consumer application.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Protect transactional journeys<\/span><\/b><span><span><span>\u00a0<\/span>by applying secure coding, Keychain storage, token handling, privacy controls, fraud-prevention integration, and payment security practices.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Improve quality<\/span><\/b><span><span><span>\u00a0<\/span>through unit, integration, snapshot, and UI automation testing, effective code reviews, static analysis, and measurable quality gates.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Strengthen observability<\/span><\/b><span><span><span>\u00a0<\/span>with analytics, structured logging, crash reporting, tracing, performance monitoring, dashboards, and actionable production alerts.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Collaborate across platforms<\/span><\/b><span><span><span>\u00a0<\/span>with Android and backend engineers to align API contracts, domain models, edge cases, and consistent customer behavior.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Support reliable releases<\/span><\/b><span><span><span>\u00a0<\/span>through CI\/CD, feature flags, phased rollouts, App Store readiness, production monitoring, incident response, root-cause analysis, and corrective actions.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Lead through influence<\/span><\/b><span><span><span>\u00a0<\/span>by mentoring engineers, facilitating technical discussions, documenting decisions, and raising engineering standards across the pod.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Required Qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>7&#43; years of professional iOS development experience, including significant ownership of complex production applications.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Advanced proficiency in Swift, SwiftUI, UIKit, Xcode, iOS SDK, structured concurrency, and modern Apple development practices.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Demonstrated experience designing and delivering mobile capabilities for a large customer base, with strong attention to reliability, performance, and operational readiness.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong knowledge of mobile architecture patterns such as MVVM, VIPER, Clean Architecture, coordinator patterns, protocol-oriented design, and dependency injection.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Hands-on experience integrating RESTful or GraphQL services, authentication flows, JSON data models, caching, pagination, retries, and failure handling.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong understanding of memory management, application lifecycle, multithreading, networking, accessibility, localization, and responsive UI implementation.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience with XCTest, XCUITest, automated regression testing, mocking, test doubles, and maintainable test design.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience with Git-based development, pull-request reviews, branching strategies, CI\/CD pipelines, and App Store release processes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to troubleshoot complex production issues using logs, metrics, crash reports, traces, and customer-impact data.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Excellent communication and collaboration skills in Agile\/Scrum teams, including estimation, refinement, sprint planning, demonstrations, and retrospectives.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Preferred Qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Experience developing commerce, marketplace, payment, loyalty, rewards, subscription, retail, or telecom applications.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience with applications serving millions of customers or supporting high-volume transactional journeys.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Knowledge of payment tokenization, PCI-DSS considerations, mobile fraud controls, secure storage, and privacy-by-design practices.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience with modular iOS codebases, Swift Package Manager, reusable design systems, feature flags, and progressive delivery.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience with performance and observability platforms such as Firebase, Datadog, New Relic, Splunk, or equivalent tools.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Familiarity with event-driven architectures, analytics event schemas, experimentation, A\/B testing, and real-time customer events.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Bachelor\u2019s degree in Computer Science, Engineering, or a related technical discipline, or equivalent practical experience.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Previous T-Mobile, telecom, or high-transaction-volume consumer application experience.<\/span><\/span><\/p><\/li><\/ul><p><\/p><p>The base salary for this position is $92,250 to $135,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is: 08\/31\/2026 This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><\/p><p>#WAH<\/p><p>#LI-Remote<\/p><p>#Concentrix<\/p><p><span>\u00a0<\/span><\/p><\/div><\/div><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1757697\",\"location\":\"Frisco, Texas\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-25T10:07:38.584+08:00\",\"created_at\":\"2026-08-21T06:04:31.717+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQzMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Sr-iOS-Developer_R1757697-5\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Frisco\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"75034\",\"primary_location\":{\"id\":\"LOCATION-3-8682\",\"wid\":\"838692d403c4103732a4cb6ff2790000\",\"descriptor\":\"USA Frisco, TX\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"beatriz.bogantes@concentrix.com\"},\"first_name\":\"Bogantes, Beatriz\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"},{\"id\":\"101887442\",\"wid\":\"9ee8274459cf011d909e781ac90f9ba6\",\"descriptor\":\"Beatriz Bogantes (101887442)\"},{\"id\":\"101828983\",\"wid\":\"3ea0636ec5ba014920c54030fa19d002\",\"descriptor\":\"Aravind Chandrasekar (101828983)\"},{\"id\":\"102012333\",\"wid\":\"f81830f171380107b572113999410000\",\"descriptor\":\"Venkata Maheswara Mula (102012333)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384180\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Sr-iOS-Developer_R1757697-5\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Sr-iOS-Developer_R1757697-5\/apply\",\"job_requisition_id\":\"R1757697\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span><span><b>Title: React Web Developer<\/b><\/span><br \/><span><b>Location:<\/b> <\/span><\/span><b>Frisco TX, Atlanta GA, Overland Park KS - Hybrid role (3 days onsite\/week)<\/b><\/p><p><\/p><p><span><span>We\u2019re seeking a senior-level React Web Developer to build modern, high-performing web applications that support a key DevOps initiative. In this role, you will create intuitive, responsive interfaces, dashboards, and reusable components that help power infrastructure tooling and improve visibility across DevOps operations. If you enjoy translating technical requirements into elegant user experiences and collaborating with cross-functional engineering teams, this is a strong opportunity to make meaningful impact.<\/span><\/span><\/p><h2><\/h2><h2><span><span><b>Responsibilities<\/b><\/span><\/span><\/h2><ul><li><span>Develop responsive React-based web applications that support DevOps tools and internal infrastructure initiatives<\/span><\/li><li><span>Design and build dashboards, monitoring interfaces, and web-based utilities for operational visibility<\/span><\/li><li><span>Partner closely with DevOps engineers and stakeholders to understand requirements and translate them into scalable front-end solutions<\/span><\/li><li><span>Build reusable UI components and contribute to a maintainable component library<\/span><\/li><li><span>Optimize application performance, usability, and reliability across browsers and devices<\/span><\/li><li><span>Write clean, efficient, and maintainable JavaScript\/TypeScript code following modern web development best practices<\/span><\/li><li><span>Support integration with backend services and APIs as needed for seamless application functionality<\/span><\/li><li><span>Contribute to continuous improvement of development standards, front-end architecture, and user experience<\/span><\/li><\/ul><h2><\/h2><h2><span><span><b>Qualifications<\/b><\/span><\/span><\/h2><ul><li><span>5&#43; years of experience in React development or modern web application development.<\/span><\/li><li><span>Experience in using AI tools Claude, Git copilot, Cursor or similar tools. Experience \u00a0in development life cycle is preferred.<\/span><\/li><li><span>Strong proficiency in JavaScript and\/or TypeScript, HTML, and CSS<\/span><\/li><li><span>Demonstrated experience building responsive, performant, and user-friendly web interfaces<\/span><\/li><li><span>Experience with web performance optimization and front-end best practices<\/span><\/li><li><span>Senior-level experience with the ability to work independently and collaboratively in a fast-paced environment<\/span><\/li><li><span>Strong communication skills and experience partnering with technical teams to define and deliver solutions<\/span><\/li><li><span>Telecom industry experience is a plus<\/span><\/li><li><span>Experience with DevOps tools, infrastructure monitoring, or operational dashboards preferred<\/span><\/li><li><span>Familiarity with CI\/CD pipelines is preferred<\/span><\/li><li><span>Experience with .NET or another backend framework is a plus<\/span><\/li><\/ul><p><\/p><p>The base salary for this position is $92,250 to $118000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/31\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. <b> <\/b><\/p><p><\/p><p><b>#LI-Hybrid<\/b><\/p><p><b>#Frisco<\/b><\/p><p><b>#Texas<\/b><\/p><p><b>#Atlanta<\/b><\/p><p><b>#Overlandpark<\/b><\/p><p><b>#Kansas<\/b><\/p><p><b>#Georgia<\/b><\/p><p><b>#Concentrix<\/b><\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1757708\",\"location\":\"Frisco, Texas\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-28T04:06:19.756+08:00\",\"created_at\":\"2026-08-21T06:04:31.496+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQzMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/React-Web-Developer_R1757708\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Frisco\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"75034\",\"primary_location\":{\"id\":\"LOCATION-3-8682\",\"wid\":\"838692d403c4103732a4cb6ff2790000\",\"descriptor\":\"USA Frisco, TX\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shaik.ahamed1@concentrix.com\"},\"first_name\":\"Ahamed, Shaik\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"},{\"id\":\"103385864\",\"wid\":\"864855068eed102625af2f3703330000\",\"descriptor\":\"Shaik Ahamed (103385864)\"},{\"id\":\"101828983\",\"wid\":\"3ea0636ec5ba014920c54030fa19d002\",\"descriptor\":\"Aravind Chandrasekar (101828983)\"},{\"id\":\"102012333\",\"wid\":\"f81830f171380107b572113999410000\",\"descriptor\":\"Venkata Maheswara Mula (102012333)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384326\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/React-Web-Developer_R1757708\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/React-Web-Developer_R1757708\/apply\",\"job_requisition_id\":\"R1757708\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - T_Mobile - PUSA2251\",\"reference_id\":\"PUSA2251\",\"custom_reference_id\":\"PUSA2251\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6a74779a197e011936fc9b9593da0000\",\"descriptor\":\"W0ZGV3 T-Mobile Secureid\",\"reference_id\":\"W0ZGV3\",\"custom_reference_id\":\"W0ZGV3\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ajmeerali.liyakkathali2@concentrix.com\"},\"first_name\":\"Ajmeer Ali Liyakkathali (102011015)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1757708\",\"wid\":\"7bdacff36ca210263f39c51565d60000\",\"descriptor\":\"React Web Developer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<div><p>REACT WEB ENGINEER<br \/>Role: React Web Developer<br \/>Team: DevOps Chapter<br \/>Reporting: DevOps Engineering Lead<br \/><br \/>ABOUT THE ROLE:<br \/>Build web applications and tools for a specific DevOps initiative. You&#39;ll develop React-based web interfaces that support T-Mobile&#39;s DevOps infrastructure and tooling.<br \/><br \/>RESPONSIBILITIES:<br \/>\u2022 Develop responsive React web applications for DevOps tooling<br \/>\u2022 Create dashboards and monitoring interfaces<br \/>\u2022 Collaborate with DevOps engineers on requirements<br \/>\u2022 Ensure performance and reliability of web applications<br \/>\u2022 Build reusable component libraries<br \/><br \/>REQUIRED QUALIFICATIONS:<br \/>\u2022 5&#43; years of React or modern web development experience<br \/>\u2022 Strong JavaScript\/TypeScript and HTML\/CSS skills<br \/>\u2022 Experience with web performance optimization<br \/>\u2022 Senior level or higher<br \/>\u2022 Previous T-Mobile experience a plus<br \/><br \/>PREFERRED QUALIFICATIONS:<br \/>\u2022 Experience with DevOps tools and infrastructure monitoring<br \/>\u2022 Knowledge of CI\/CD pipelines<br \/>\u2022 DotNet or other backend framework experience welcome<\/p><\/div>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"843\",\"campaign_id\":\"24430\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1757701\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Android Developer\",\"street\":\"USA Frisco, TX\",\"address\":\"USA Frisco, TX\",\"city\":\"Frisco\",\"state\":\"Texas\",\"postal_code\":\"75034\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><div><div><p><b>Location: Frisco, TX (Onsite position)<\/b><\/p><p><b>Role: Senior Android Developer <\/b><\/p><p><\/p><p><b>Job Summary:<\/b><\/p><p><br \/>We are seeking a Senior Android Developer with expertise in Kotlin and modern Android technologies to design, develop, and optimize scalable, high-performance mobile applications used by millions of customers. The ideal candidate will have strong experience in enterprise mobile development, software architecture, API integrations, and driving engineering best practices within Agile environments.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li>Design, develop, test, and maintain enterprise-grade Android applications using Kotlin and modern Android frameworks.<\/li><li>Build and enhance customer experiences including marketplace, offers, checkout, payments, loyalty programs, subscriptions, and order tracking.<\/li><li>Collaborate with Product Managers, Product Owners, Architects, UX Designers, QA teams, and backend engineers to deliver high-quality solutions.<\/li><li>Drive Android architecture, reusable components, coding standards, and engineering best practices.<\/li><li>Optimize application performance, scalability, reliability, startup time, memory utilization, and overall user experience.<\/li><li>Implement automated testing strategies, CI\/CD pipelines, and release management processes.<\/li><li>Conduct code reviews, provide technical leadership, and mentor junior developers.<\/li><li>Support production releases, monitoring, troubleshooting, and incident resolution.<\/li><li>Stay current with emerging Android technologies and recommend improvements to development processes and platform capabilities.<\/li><\/ul><p><b>Qualifications<\/b><\/p><ul><li>Bachelor\u2019s degree in computer science, Engineering, or a related field, or equivalent practical experience.<\/li><li>7&#43; years of professional Android development experience.<\/li><li>Expert-level proficiency in Kotlin, Android SDK, Jetpack Compose, Android Architecture Components, Coroutines, and Flow.<\/li><li>Proven experience building large-scale consumer-facing Android applications supporting millions of users.<\/li><li>Strong understanding of MVVM, Clean Architecture, Dependency Injection, and modular application design.<\/li><li>Experience integrating RESTful APIs, GraphQL services, authentication platforms, and payment systems.<\/li><li>Hands-on experience working within Agile\/Scrum delivery environments.<\/li><li>Strong knowledge of mobile application security, performance optimization, observability, and monitoring.<\/li><li>Excellent analytical, problem-solving, and communication skills.<\/li><\/ul><p><\/p><p>The base salary for this position is $115,000 - $125,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/31\/2026 This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>#WFO<\/p><p>#LI-Hybrid<\/p><p>#Concentrix<\/p><p><\/p><\/div><\/div><\/div><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1757701\",\"location\":\"Frisco, Texas\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-25T10:07:38.462+08:00\",\"created_at\":\"2026-08-21T06:04:31.298+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQzMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Senior-Android-Developer_R1757701\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Frisco\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"75034\",\"primary_location\":{\"id\":\"LOCATION-3-8682\",\"wid\":\"838692d403c4103732a4cb6ff2790000\",\"descriptor\":\"USA Frisco, TX\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"aravind.chandrasekar@concentrix.com\"},\"first_name\":\"Chandrasekar, Aravind\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"},{\"id\":\"102010157\",\"wid\":\"c30e8ac6e5930107b3c1e2d195a00000\",\"descriptor\":\"Reena Kapoor (102010157)\"},{\"id\":\"101828983\",\"wid\":\"3ea0636ec5ba014920c54030fa19d002\",\"descriptor\":\"Aravind Chandrasekar (101828983)\"},{\"id\":\"102012333\",\"wid\":\"f81830f171380107b572113999410000\",\"descriptor\":\"Venkata Maheswara Mula (102012333)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384117\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Senior-Android-Developer_R1757701\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Senior-Android-Developer_R1757701\/apply\",\"job_requisition_id\":\"R1757701\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - T_Mobile - PUSA2251\",\"reference_id\":\"PUSA2251\",\"custom_reference_id\":\"PUSA2251\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6a74779a197e011936fc9b9593da0000\",\"descriptor\":\"W0ZGV3 T-Mobile Secureid\",\"reference_id\":\"W0ZGV3\",\"custom_reference_id\":\"W0ZGV3\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ajmeerali.liyakkathali2@concentrix.com\"},\"first_name\":\"Ajmeer Ali Liyakkathali (102011015)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1757701\",\"wid\":\"31985244cafd10263e2b7edc16780000\",\"descriptor\":\"Senior Android Developer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<div><div><p><span class=\\\"emphasis\\\"><b>Note: Remove any reference to TMO or T-Life prior to posting<\/b><\/span><\/p><p><\/p><p><b><span>Senior Android Developer <\/span><\/b><\/p><\/div><div><p><b><span>About the Role<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We are seeking a highly skilled Senior Android Developer to build and enhance the T-Life Commerce platform serving millions of customers. You will develop scalable, secure, and high-performing mobile experiences across marketplace, offers, checkout, payments, loyalty, and fulfillment journeys.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Key Responsibilities<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Design, develop, test, and maintain enterprise-grade Android applications using Kotlin and modern Android frameworks.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Build scalable commerce experiences including catalog, marketplace, offers, checkout, payments, loyalty, subscriptions, and order tracking.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Collaborate with Product Managers, Product Owners, Architects, UX teams, QA, and backend engineers.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Drive Android architecture, reusable components, coding standards, and engineering best practices.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Optimize application performance, reliability, startup time, memory usage, and customer experience.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Implement automated testing, CI\/CD practices, and release management processes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Mentor engineers and participate in code reviews and technical design discussions.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Support production releases, monitoring, troubleshooting, and incident resolution.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Required Qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>7&#43; years of professional Android development experience.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Expert knowledge of Kotlin, Android SDK, Jetpack Compose, Android Architecture Components, Coroutines, and Flow.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience building large-scale consumer applications supporting millions of users.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong understanding of MVVM, Clean Architecture, dependency injection, and modular application design.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience integrating RESTful APIs, GraphQL services, authentication platforms, and payment systems.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Hands-on experience with Agile\/Scrum delivery practices.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong knowledge of mobile application security, performance tuning, and observability.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><p><b><span>Preferred Qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Experience with telecom, retail, e-commerce, marketplace, or payment platforms.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience supporting applications with high transaction volumes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience with AWS, GCP, microservices, and event-driven architectures.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience using AI-assisted development tools such as Claude, GitHub Copilot, or similar engineering productivity platforms.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Previous T-Mobile experience is highly desirable.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"844\",\"campaign_id\":\"24429\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1757706\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior React Native Developer\",\"street\":\"USA Frisco, TX\",\"address\":\"USA Frisco, TX\",\"city\":\"Frisco\",\"state\":\"Texas\",\"postal_code\":\"75034\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><span><span><b>Title: Senior React Native Engineer<\/b><\/span><\/span><\/p><p><span><span><b>Location: <\/b><\/span><\/span> <b>Frisco TX, Atlanta GA, Overland Park KS <\/b><b>- Hybrid role (3 days onsite\/week)<\/b><\/p><p><\/p><p><span><span>We\u2019re looking for a senior, hands-on React Native Engineer to build and maintain high-impact mobile flows within the Client application. In this highly visible role, you will partner closely with native iOS and Android engineering chapters to deliver seamless, production-ready experiences and help shape the transition from native to hybrid mobile development where it makes the most sense. This is an ideal opportunity for a self-sufficient engineer who thrives in complex environments, takes ownership, and enjoys turning polished designs into intuitive mobile experiences.<\/span><\/span><\/p><h2><\/h2><h2><\/h2><h2><span><span><b>Responsibilities<\/b><\/span><\/span><\/h2><ul><li><span>Design, build, test, and ship production-grade React Native features within the Client mobile application.<\/span><\/li><li><span>Partner with native iOS and Android teams across multiple engineering chapters to identify candidate flows for React Native implementation.<\/span><\/li><li><span>Help manage and support the transition of selected mobile experiences from native to hybrid architecture.<\/span><\/li><li><span>Translate Figma designs into pixel-accurate, performant, production-ready user interfaces.<\/span><\/li><li><span>Collaborate across engineering and product stakeholders to ensure high-quality mobile experiences aligned to business goals.<\/span><\/li><li><span>Operate as a senior individual contributor with minimal oversight in a high-visibility client program.<\/span><\/li><li><span>Drive clean code practices, scalable component design, and maintainable mobile architecture.<\/span><\/li><li><span>Troubleshoot issues across the React Native stack and work effectively within a broader native mobile ecosystem.<\/span><\/li><li><span>Contribute to delivery acceleration by leveraging approved in-house coding agents and engineering tools where appropriate.<\/span><\/li><\/ul><h2><\/h2><h2><\/h2><h2><span><span><b>Qualifications<\/b><\/span><\/span><\/h2><ul><li><span>Experience 6&#43; years in React Native is required.<\/span><\/li><li><span>Experience in using AI tools Claude, Git copilot, Cursor or similar tools. Experience \u00a0in development life cycle is preferred.<\/span><\/li><li><span>Senior-level, hands-on experience building and shipping React Native applications in production environments.<\/span><\/li><li><span>Strong proficiency in JavaScript and\/or TypeScript.<\/span><\/li><li><span>Solid understanding of mobile application architecture, development lifecycle, testing, release management, and production support.<\/span><\/li><li><span>Experience working closely with native iOS and Android teams in shared mobile environments.<\/span><\/li><li><span>Demonstrated ability to independently own features and deliver with minimal direction.<\/span><\/li><li><span>Strong verbal and written communication skills, with the ability to collaborate effectively across technical and non-technical teams.<\/span><\/li><li><span>Must be based in the U.S. and able to work onshore in a time zone that overlaps with the core team.<\/span><\/li><li><span>Experience shipping hybrid native\/React Native applications strongly preferred.<\/span><\/li><li><span>Experience converting native iOS or Android features into React Native solutions preferred.<\/span><\/li><li><span>Telecom industry experience is a plus.<\/span><\/li><li><span>Familiarity with reading and implementing from Figma designs is a plus.<\/span><\/li><\/ul><p><\/p><p>The base salary for this position is $92,250 to $118000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/31\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. <b> <\/b><\/p><p><\/p><p><b>#LI-Hybrid<\/b><\/p><p><b>#Frisco<\/b><\/p><p><b>#Texas<\/b><\/p><p><b>#Atlanta<\/b><\/p><p><b>#Overlandpark<\/b><\/p><p><b>#Kansas<\/b><\/p><p><b>#Georgia<\/b><\/p><p><b>#Concentrix<\/b><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1757706\",\"location\":\"Frisco, Texas\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-28T04:06:19.568+08:00\",\"created_at\":\"2026-08-21T06:04:31.088+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQyOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Senior-React-Native-Developer_R1757706\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Frisco\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"75034\",\"primary_location\":{\"id\":\"LOCATION-3-8682\",\"wid\":\"838692d403c4103732a4cb6ff2790000\",\"descriptor\":\"USA Frisco, TX\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shaik.ahamed1@concentrix.com\"},\"first_name\":\"Ahamed, Shaik\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"},{\"id\":\"103385864\",\"wid\":\"864855068eed102625af2f3703330000\",\"descriptor\":\"Shaik Ahamed (103385864)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384103\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Senior-React-Native-Developer_R1757706\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Frisco-TX\/Senior-React-Native-Developer_R1757706\/apply\",\"job_requisition_id\":\"R1757706\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - 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Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"849\",\"campaign_id\":\"24420\",\"campaign_title\":\"Software Architect (TCF) R1757604\",\"campaign_type\":\"job_application\",\"job_title\":\"SaaS Solutions Architect - Ruby\",\"street\":\"USA NC Work-at-Home\",\"address\":\"USA NC Work-at-Home\",\"city\":\"USA\",\"state\":\"North Carolina\",\"postal_code\":\"27601\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"Technical Products and Services (TPS):\\n\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><div><p><\/p><p><b>JOB SUMMARY<\/b><\/p><p><\/p><p>We\u2019re seeking an experienced <b>Senior SaaS Solutions Architect (Ruby)<\/b> to lead the design and delivery of innovative, scalable, and client-centered technical solutions within our professional services organization. In this role, you will partner closely with customers, internal stakeholders, and delivery teams to translate business requirements into well-architected solutions that leverage APIs, integrations, automation, and cloud-based technologies.<\/p><p><\/p><p>This role is ideal for a technically strong, customer-facing consultant who excels at solving complex business challenges, guiding architectural best practices, and mentoring others along the way. As a senior member of the team, you will help shape technical direction across engagements while ensuring quality, efficiency, and customer satisfaction from discovery through deployment.<\/p><p><\/p><p><b>Responsibilities <\/b><\/p><ul><li><p>Lead technical consulting engagements by facilitating discovery sessions, gathering requirements, and translating business goals into scalable solution architectures.<\/p><\/li><li><p>Design, build, test, and deploy custom software solutions using platform capabilities, APIs, integrations, and third-party technologies.<\/p><\/li><li><p>Create clear and comprehensive technical documentation, including architecture designs, integration flows, implementation approaches, and solution recommendations.<\/p><\/li><li><p>Serve as a trusted advisor to customers and partners, helping them understand solution options, technical tradeoffs, and best practices.<\/p><\/li><li><p>Act as a subject matter expert on advanced platform capabilities, extensibility scenarios, and API-driven solution design.<\/p><\/li><li><p>Review and validate architecture designs created by other team members to promote consistency, quality, and technical excellence.<\/p><\/li><li><p>Provide mentorship, coaching, and peer feedback across the architecture team to strengthen delivery quality and team capability.<\/p><\/li><li><p>Assess technical feasibility, implementation complexity, and effort estimates in support of sales opportunities, solution scoping, and statements of work.<\/p><\/li><li><p>Manage technical project execution, including timelines, deliverables, risks, dependencies, and client communications.<\/p><\/li><li><p>Build middleware and integration solutions that automate workflows, connect external systems, and support secure, efficient data migration.<\/p><\/li><li><p>Apply strong systems architecture and design pattern knowledge to deliver performant, scalable, and maintainable solutions.<\/p><\/li><li><p>Partner with product and engineering teams to communicate customer feedback, identify enhancement opportunities, and surface product gaps.<\/p><\/li><li><p>Maintain a strong focus on customer outcomes, solution quality, and delivery excellence across all assigned engagements.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications <\/b><\/p><p><\/p><ul><li><p>5&#43; years of relevant experience in solutions architecture, software development, technical consulting, or a related discipline.<\/p><\/li><li><p>3&#43; years of customer-facing experience leading technical conversations and delivering solution-based outcomes.<\/p><\/li><li><p>Hands-on development experience in two or more languages such as\u00a0.NET, Node.js, Python, Java, or Ruby.<\/p><\/li><li><p>Experience working with\u00a0SaaS and\/or IPaaS applications\u00a0in enterprise environments.<\/p><\/li><li><p>Strong understanding of systems architecture and the ability to design scalable, performance-driven, and resilient solutions.<\/p><\/li><li><p>Knowledge of software design patterns, architectural best practices, and large data volume considerations.<\/p><\/li><li><p>Experience integrating business systems using APIs, middleware, ETL tools, CRM platforms, reporting environments, or analytics solutions preferred.<\/p><\/li><li><p>Excellent written, verbal, and presentation communication skills, with the ability to explain technical topics clearly to non-technical stakeholders.<\/p><\/li><li><p>Proven ability to lead projects from concept through completion with a high degree of independence and ownership.<\/p><\/li><li><p>Strong organizational skills and the ability to manage multiple priorities, deadlines, and client expectations effectively.<\/p><\/li><li><p>Experience supporting technical scoping, solution estimation, and statement of work development preferred.<\/p><\/li><li><p>Bachelor\u2019s degree in Computer Science, Information Systems, Management Information Systems, Engineering, or a related field preferred; equivalent experience also valued.<\/p><\/li><\/ul><p><\/p><p><\/p><p>The base salary for this position is $106,000 \u2013 $150,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/31\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><\/div><\/div><p><\/p><p>#Concentrix<\/p><p>#LI-Remote<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1757604\",\"location\":\"USA, North Carolina\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-25T04:04:01.394+08:00\",\"created_at\":\"2026-08-21T04:04:10.861+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQyMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-NC-Work-at-Home\/SaaS-Solutions-Architect---Ruby_R1757604\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Architecture\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"North Carolina\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"27601\",\"primary_location\":{\"id\":\"US-WAH-NCARO-00\",\"wid\":\"b67da9176e3d1062f9dec4ed55fbbe00\",\"descriptor\":\"USA NC Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.incorvaia@concentrix.com\"},\"first_name\":\"Incorvaia, Nicole Diane\"},\"categories\":[{\"descriptor\":\"CF Architecture\"}],\"recruiters\":[{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"},{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0270\",\"descriptor\":\"Software Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384268\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-NC-Work-at-Home\/SaaS-Solutions-Architect---Ruby_R1757604\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-NC-Work-at-Home\/SaaS-Solutions-Architect---Ruby_R1757604\/apply\",\"job_requisition_id\":\"R1757604\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"07d5105fd1730111475f989ac9550000\",\"descriptor\":\"W0ZGLX Smartsheet Launch 20 10 And Si\",\"reference_id\":\"W0ZGLX\",\"custom_reference_id\":\"W0ZGLX\",\"company_reference_id\":null},{\"wid\":\"1d414ee4640601113a07312668000000\",\"descriptor\":\"7234 - Smartsheet Inc - PUSA5861\",\"reference_id\":\"PUSA5861\",\"custom_reference_id\":\"PUSA5861\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"timothy.manhard@concentrix.com\"},\"first_name\":\"Timothy Manhard (102010811)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1757604\",\"wid\":\"6dd37eb75b33102637f0a36daa220000\",\"descriptor\":\"SaaS Solutions Architect - Ruby\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"850\",\"campaign_id\":\"24419\",\"campaign_title\":\"Sr. Project Manager (TCF) R1757362\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior IT Project Manager, Data Engineering\",\"street\":\"USA Bellevue 13555 SE 36th Street\",\"address\":\"USA Bellevue 13555 SE 36th Street\",\"city\":\"Bellevue\",\"state\":\"Washington\",\"postal_code\":\"98006\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><p><\/p><p><b>Title: Senior IT Project Manager, Data Engineering<br \/>Location: Bothell, WA (Onsite)<\/b><\/p><p><\/p><p>The Senior IT Project Manager, Data Engineering is responsible for leading the full project lifecycle for complex technology initiatives, from project initiation and planning through execution, deployment, and closure. This role is accountable for delivering projects within approved scope, budget, schedule, and quality objectives while ensuring alignment with business priorities and enterprise technology strategy.<\/p><p>The ideal candidate brings strong project delivery experience along with a solid understanding of data engineering initiatives, including data platforms, integrations, migrations, and enterprise reporting environments. This individual will serve as a trusted partner across business and technical teams, driving execution, mitigating risk, and ensuring successful delivery of strategic IT and data-focused programs.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li>Lead the end-to-end delivery of IT projects, ensuring successful execution from initiation through closure.<\/li><li>Develop and maintain project plans, schedules, budgets, resource plans, and milestone tracking.<\/li><li>Manage data engineering-related initiatives, including data integration projects, data migration efforts, data platform modernization, pipeline enhancements, and analytics-enablement programs.<\/li><li>Coordinate cross-functional teams including data engineers, architects, developers, vendors, business stakeholders, and leadership partners.<\/li><li>Drive project milestones and maintain accountability for timely delivery of project objectives.<\/li><li>Identify, manage, and mitigate project risks, issues, dependencies, assumptions, and change requests.<\/li><li>Lead status meetings and provide clear, consistent updates to project teams, sponsors, and executive stakeholders.<\/li><li>Prepare and maintain project documentation, financial forecasts, status reports, executive presentations, and governance materials.<\/li><li>Monitor project performance and take corrective action when needed to maintain scope, schedule, and budget targets.<\/li><li>Facilitate decision-making, remove blockers, and resolve project-related challenges in a proactive and collaborative manner.<\/li><li>Ensure effective communication across all levels of the organization and promote alignment between technical execution and business outcomes.<\/li><li>Support broader IT initiatives and strategic technology transformation programs across the organization.<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li>Proven experience as an\u00a0IT Project Manager\u00a0or\u00a0Senior IT Project Manager\u00a0leading complex enterprise technology initiatives.<\/li><li>Experience managing projects involving\u00a0data engineering, including data warehousing, ETL\/ELT processes, data pipelines, cloud data platforms, data migration, or reporting and analytics solutions.<\/li><li>Strong project management and leadership skills with the ability to guide cross-functional teams through complex delivery cycles.<\/li><li>Excellent verbal and written communication skills, with the ability to influence stakeholders at all organizational levels.<\/li><li>Demonstrated experience in project planning, budgeting, scheduling, forecasting, and resource management.<\/li><li>Strong analytical, problem-solving, negotiation, and decision-making skills.<\/li><li>Proficiency with\u00a0Microsoft Project, Microsoft Visio, Microsoft Excel, Microsoft Word, and Microsoft PowerPoint.<\/li><li>Ability to manage multiple priorities, deadlines, and stakeholder expectations in a fast-paced environment.<\/li><li>Experience leading IT projects involving software implementations, infrastructure upgrades, system migrations, enterprise applications, and data transformation efforts.<\/li><li>Familiarity with project management methodologies such as Waterfall, Agile, or hybrid delivery approaches.<\/li><li>Bachelor\u2019s degree in Information Technology, Computer Science, Business, Engineering, or a related discipline preferred.<\/li><li>PMP, PMI-ACP, Scrum, or related certification is a plus.<\/li><\/ul><p><\/p><p><b>Typical Deliverables<\/b><\/p><ul><li>Project Charter<\/li><li>Project Management Plan<\/li><li>Schedule and Milestone Tracking<\/li><li>Budget Forecasts and Actuals<\/li><li>Weekly\/Monthly Status Reports<\/li><li>Risk &amp; Issue Logs<\/li><li>Change Requests<\/li><li>Deployment and Cutover Plans<\/li><li>Project Closeout Documentation<\/li><\/ul><p><\/p><\/div><p>The base salary for this position is $92,250 - $115,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/28\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. <b> <\/b><\/p><p><\/p><p><b>#LI-Onsite<\/b><\/p><p><b>#BothellWA<\/b><\/p><p><b>#Concentrix<\/b><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1757362\",\"location\":\"Bellevue, Washington\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-25T06:04:03.453+08:00\",\"created_at\":\"2026-08-21T04:04:10.397+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQxOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Senior-IT-Project-Manager_R1757362-5\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Bellevue\",\"state\":\"Washington\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"98006\",\"primary_location\":{\"id\":\"US-BEL-SE36T-01\",\"wid\":\"aab9687537f3010e6acc5f9d17770000\",\"descriptor\":\"USA Bellevue 13555 SE 36th Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"},{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0359\",\"descriptor\":\"Sr. Project Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384279\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Senior-IT-Project-Manager_R1757362-5\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Senior-IT-Project-Manager_R1757362-5\/apply\",\"job_requisition_id\":\"R1757362\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"17a1f7ba282d102c5101d7fa00a30000\",\"descriptor\":\"25672 - Puget Sound Energy - 980008868\",\"reference_id\":\"980008868\",\"custom_reference_id\":\"980008868\",\"company_reference_id\":null},{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b33fdf109145102c741fda6371460000\",\"descriptor\":\"W0ZZXN Pse: Test Automation Support\",\"reference_id\":\"W0ZZXN\",\"custom_reference_id\":\"W0ZZXN\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"salahuddin.khamruddin@concentrix.com\"},\"first_name\":\"Salahuddin Khamruddin (102011466)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1757362\",\"wid\":\"1b028840adbd103698432f7c4e490000\",\"descriptor\":\"Senior IT Project Manager, Data Engineering\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Original JD:<\/p><p><b>Senior IT Project Manager<\/b><\/p><p><b>Bothell, WA (Onsite)<\/b><\/p><p><\/p><p>The IT Project Manager is responsible for managing the full project lifecycle, from project initiation and planning through execution, deployment, and closure. This role is accountable for delivering projects within approved scope, budget, schedule, and quality objectives while ensuring alignment with business and technology goals.<\/p><p><\/p><p>Key responsibilities include:<\/p><ul><li>Developing and maintaining project plans, schedules, budgets, and resource plans.<\/li><li>Driving project milestones and ensuring timely delivery of project objectives.<\/li><li>Coordinating cross-functional teams, vendors, business stakeholders, and technical resources.<\/li><li>Managing project risks, issues, dependencies, and change requests.<\/li><li>Leading status meetings and providing regular project updates to leadership and stakeholders.<\/li><li>Preparing and maintaining project documentation, financial forecasts, status reports, and presentations.<\/li><li>Ensuring effective communication across all levels of the organization.<\/li><li>Monitoring project performance and taking corrective actions when necessary.<\/li><li>Facilitating decision-making and resolving project-related challenges.<\/li><li>Supporting IT initiatives and strategic technology programs across the organization.<\/li><\/ul><h3><\/h3><h3>Required Skills &amp; Qualifications<\/h3><ul><li>Strong project management and leadership skills.<\/li><li>Excellent verbal and written communication abilities.<\/li><li>Experience with project planning, budgeting, scheduling, and resource management.<\/li><li>Strong analytical, problem-solving, negotiation, and decision-making skills.<\/li><li>Proficiency with:<ul><li>Microsoft Project<\/li><li>Microsoft Visio<\/li><li>Microsoft Excel<\/li><li>Microsoft Word<\/li><li>Microsoft PowerPoint<\/li><\/ul><\/li><li>Ability to manage multiple priorities and stakeholders in a fast-paced environment.<\/li><li>Experience leading IT projects involving software implementations, infrastructure upgrades, system migrations, or enterprise applications.<\/li><\/ul><h3><\/h3><h3>Typical Deliverables<\/h3><ul><li>Project Charter<\/li><li>Project Management Plan<\/li><li>Schedule and Milestone Tracking<\/li><li>Budget Forecasts and Actuals<\/li><li>Weekly\/Monthly Status Reports<\/li><li>Risk &amp; Issue Logs<\/li><li>Change Requests<\/li><li>Deployment and Cutover Plans<\/li><li>Project Closeout Documentation<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"851\",\"campaign_id\":\"24407\",\"campaign_title\":\"Specialist, Marketing Solutions R1753890\",\"campaign_type\":\"job_application\",\"job_title\":\"Bilingual Program Support Specialist (English\/ French)\",\"street\":\"Virtual, Canada\",\"address\":\"Virtual, Canada\",\"city\":\"Work_From_Home_Canada\",\"state\":\"Ontario\",\"postal_code\":\"M4C 5E4\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"We\u2019re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\",\"long_description\":\"<div><div><p><span><span>Our <\/span><span>game-changers<\/span><span> around the world have devoted their careers to ensuring every relationship is exceptional. And <\/span><span>we\u2019re<\/span><span> proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Join us and be part of this journey towards greater opportunities and brighter futures.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Position Summary<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As an <\/span><\/span><b><span>EN\/FR Bilingual Program Support Specialist<\/span><\/b><span><span>, you will play a critical role in supporting program success through process excellence, cross-functional collaboration, and high-touch dealer support. In this hourly role, you will serve as a key resource for claims processing, escalations, reporting, and quality verification while working in a fast-paced environment that values initiative, accountability, and flexibility. This opportunity is ideal for a proactive, self-motivated professional who thrives both independently and as part of a collaborative team.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients, <\/span><span>their<\/span><span> customers, our people, our community, and our planet.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Act as a Subject Matter Expert on program processes and procedures, providing guidance and support to the Senior Team Lead and team. Build and <\/span><span>maintain<\/span><span> strong working relationships with the Sr. TL and management team<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Process, quality check, and escalate Money Back Guarantee claims<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Follow up on and process Money Back Guarantee reinstatements after claim approval, including mechanical claims<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Support outbound call campaigns and deliver white glove service to top dealers<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Maintain forms and approval process charts to support operational consistency<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Escalate program and operational issues to the management team with thoughtful recommendations and solutions<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Document and communicate process or program issues clearly and effectively<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Prepare and manage reports as needed to support business operations and decision-making<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Review information with a strong analytical lens to ensure quality and accuracy<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Use sound judgment to resolve issues, solve problems, and escalate appropriately<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Manage multiple deliverables while meeting deadlines and timeline expectations<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Identify<\/span><span> and apply best practices to improve efficiency and effectiveness<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Research and respond to dealer inquiries in <\/span><span>a timely<\/span><span> and professional manner<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Work independently with minimal direction while <\/span><span>remaining<\/span><span> aligned with team goals<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Adapt work schedules and priorities to accommodate changing business needs<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Handle all responsibilities with a high degree of confidentiality<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><\/p><p><b><span>Your qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our <\/span><span>game-changers<\/span><span> with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Concentrix is a great match if you:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Are <\/span><\/span><b><span>bilingual in English and French, with strong written and verbal communication skills in both languages<\/span><\/b><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Demonstrate leadership capabilities and a strong corporate team-player mindset<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Can collaborate effectively with internal departments to support program success<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Are self-motivated, proactive, and able to manage work independently<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Thrive in both independent and team-based environments<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Have strong organizational skills and can manage multiple priorities at once<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span>Data Analysis &amp; Modeling:<span> Expert in <\/span><span>utilizing<\/span><span> <\/span>complex Microsoft Excel functions<span>, pivot tables, VLOOKUP\/XLOOKUP, and power formulas to transform raw, unstructured operational data into actionable business intelligence.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span>Performance Reporting &amp; Metrics Tracking:<span> Proven ability to design, automate, and <\/span><span>maintain<\/span><span> comprehensive performance dashboards and operational reports to monitor KPI trends, track agent productivity, and evaluate program efficiency.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span>Data Integrity &amp; Error Resolution:<span> Highly adept at troubleshooting calculation errors, auditing large datasets, <\/span><span>establishing<\/span><span> rigorous data validation standards, and ensuring 100% data accuracy across cross-functional reports.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span>Process Automation &amp; Workflow Optimization:<span> Skilled in <\/span><span>leveraging<\/span><span> tools like Power Query and <\/span>advanced Excel data<span> models to streamline manual reporting workflows, dramatically reducing turnaround time for recurring business reviews.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Bring strong problem-solving skills and know when to escalate issues appropriately<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Have experience reviewing work for quality, accuracy, and completeness<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Can <\/span><span>maintain<\/span><span> confidentiality and professionalism in all aspects of the role<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Are flexible and able to adapt to changing schedules, assignments, and business needs<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Are comfortable working within deadlines and deliverable-driven environments<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>It will be a plus if you:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Have prior experience <\/span><span>in the automotive sector <\/span><span>supporting claims processing, escalations, or dealer-facing operations<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p>Have m<span>anaged the manufacturing, quality assurance, and operational support of high-pressure hydraulic fracturing equipment, ensuring compliance with industry standards, product reliability, safety requirements, and continuous process improvement in demanding oil and gas environments.<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Bring reporting or data review experience in a quality-focused environment<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Have experience providing high-touch or white glove customer or partner support<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Are familiar with process documentation and <\/span><span>maintaining<\/span><span> operational forms or approval trackers<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><\/p><p><b><span>What&#39;s<\/span><span> in it for you<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your unique lifestyle:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Compensation:<\/span><\/b><span><span> The base salary range for this position is <\/span><\/span><b><span>$24.8\u2013$31 hourly<\/span><\/b><span><span> (pay rate will not be below applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Benefits:<\/span><\/b><span><span> Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee <\/span><span>assistance<\/span><span> program, 401(k) retirement plan, paid time off and holidays, and paid learning days.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>The deadline to apply for this position is September 10, 2026. This position is for an existing, immediate vacancy. We are currently\u202f<\/span><span>seeking<\/span><span>\u202fto fill this role with an individual who can start as soon as possible.\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><\/div><div><p><\/p><p><b><span>Power the best version of you!<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At Concentrix, we invest in our <\/span><span>game-changers<\/span><span> because we know that when our people thrive, our clients and their customers thrive.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; <\/span><span>game-changers<\/span><span> around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><b>Physical and Mental Requirements:\u00a0<br \/><\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br \/><b>Equal Opportunity Statement:<\/b><\/p><p><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement:<\/b><\/p><p><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI):<\/b><\/p><p><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><\/p><p><b>Work Authorization:<\/b><\/p><p><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered. Currently, this position may only be performed in the following provinces\/territories: AB, BC, MB, NB, NL, NS, ON, PE, and SK.<\/p><p><b><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click<\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u> HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1753890\",\"location\":\"Work_From_Home_Canada, Ontario\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"CAD\",\"updated_at\":\"2026-08-27T22:06:01.174+08:00\",\"created_at\":\"2026-08-21T02:04:06.191+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQwNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Virtual-Canada\/Bilingual-Program-Support-Specialist--English--French-_R1753890\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01d1c3dfa476c10fd437\",\"descriptor\":\"Concentrix Technologies Services (Canada) ULC\",\"reference_id\":\"MCNCA\",\"organization_reference_id\":\"MCNCA\"},\"location\":{\"city\":\"Work_From_Home_Canada\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"M4C 5E4\",\"primary_location\":{\"id\":\"Work_From_Home_Canada\",\"wid\":\"740544c0a47f01b0486f45791f11915a\",\"descriptor\":\"Virtual, Canada\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"meghna.phillips@concentrix.com\"},\"first_name\":\"Phillips, Meghna\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2348\",\"descriptor\":\"Specialist, Marketing Solutions\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384770\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Virtual-Canada\/Bilingual-Program-Support-Specialist--English--French-_R1753890\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Virtual-Canada\/Bilingual-Program-Support-Specialist--English--French-_R1753890\/apply\",\"job_requisition_id\":\"R1753890\"}],\"organizations\":[{\"wid\":\"df2f068c35b101f79b73c313501094f3\",\"descriptor\":\"W0ZAMQ Ford and Lincoln Mercury Certi\",\"reference_id\":\"W0ZAMQ\",\"custom_reference_id\":\"W0ZAMQ\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801800c62ceaf3e065f6b\",\"descriptor\":\"3097 - Ford - 9992\",\"reference_id\":\"9992\",\"custom_reference_id\":\"9992\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980110c3662d183c0692bd\",\"descriptor\":\"COGS (REGION) PMG OPERATIONS (DIRECT)\",\"reference_id\":\"MMSOPS-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01d1c3dfa476c10fd437\",\"descriptor\":\"Concentrix Technologies Services (Canada) ULC\",\"reference_id\":\"MCNCA\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNCA\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"kyle.burton@concentrix.com\"},\"first_name\":\"Kyle Burton (123737)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1753890\",\"wid\":\"7bdacff36ca210262e289140177e0000\",\"descriptor\":\"Bilingual Program Support Specialist (English\/ French)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"852\",\"campaign_id\":\"24406\",\"campaign_title\":\"Sr. Project Manager (TCF) R1757361\",\"campaign_type\":\"job_application\",\"job_title\":\"Lead IT Project Manager, Data Engineering\",\"street\":\"USA Bellevue 13555 SE 36th Street\",\"address\":\"USA Bellevue 13555 SE 36th Street\",\"city\":\"Bellevue\",\"state\":\"Washington\",\"postal_code\":\"98006\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Title: Lead IT Project Manager, Data Engineering<\/b><br \/><b>Location: Bothell, WA (Onsite)<\/b><\/p><p><\/p><p>We are seeking a results-driven <b>Lead IT Project Manager with Data Engineering experience<\/b> to lead complex, cross-functional technology initiatives that power data-driven transformation across the organization. In this role, you will manage the full project lifecycle while partnering with engineering, business, and leadership teams to deliver scalable data solutions on time, within scope, and within budget.<\/p><p>This is an exciting opportunity for a strategic project leader who thrives in fast-paced environments and brings a strong understanding of data engineering, enterprise systems, and stakeholder management. You will play a critical role in driving execution across initiatives involving data platforms, integrations, migrations, reporting, and modern technology programs.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li>Lead end-to-end project delivery from initiation and planning through execution, deployment, and closure.<\/li><li>Develop and maintain detailed project plans, schedules, budgets, resource forecasts, and milestone tracking.<\/li><li>Partner with data engineers, architects, analysts, developers, vendors, and business stakeholders to deliver high-impact technology solutions.<\/li><li>Manage projects related to data engineering initiatives, including data platform implementations, data pipeline modernization, integrations, data migrations, cloud transformations, and enterprise application support.<\/li><li>Drive project governance by managing scope, risks, issues, dependencies, assumptions, and change requests.<\/li><li>Facilitate project meetings, steering committee reviews, and stakeholder updates with clear communication on progress, blockers, and decisions needed.<\/li><li>Monitor project performance, identify gaps, and implement corrective actions to keep initiatives on track.<\/li><li>Prepare and maintain core project documentation, including project charters, financial forecasts, status reports, executive presentations, deployment plans, and closeout documentation.<\/li><li>Ensure alignment between business objectives, technical requirements, and delivery plans.<\/li><li>Support strategic IT and data transformation programs by enabling strong collaboration across technical and non-technical teams.<\/li><li>Promote effective communication, accountability, and transparency across all levels of the organization.<\/li><li>Help drive successful delivery of scalable, reliable, and business-focused data solutions.<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li>Proven experience as an\u00a0<b>IT Project Manager<\/b>\u00a0leading complex technology initiatives in enterprise environments.<\/li><li>Hands-on experience managing projects involving\u00a0<b>data engineering<\/b>, such as data warehousing, ETL\/ELT pipelines, data integration, cloud data platforms, data migration, or analytics ecosystems.<\/li><li>Strong knowledge of project management methodologies, tools, and best practices across the full project lifecycle.<\/li><li>Demonstrated ability to manage scope, budget, schedule, resources, risks, and stakeholder expectations effectively.<\/li><li>Excellent leadership, communication, negotiation, and relationship-building skills.<\/li><li>Strong analytical and problem-solving abilities with the confidence to make decisions and drive resolution.<\/li><li>Experience coordinating cross-functional teams that include technical resources, vendors, business stakeholders, and leadership.<\/li><li>Proficiency with\u00a0<b>Microsoft Project, Microsoft Visio, Microsoft Excel, Microsoft Word, and Microsoft PowerPoint<\/b>.<\/li><li>Ability to manage multiple priorities and competing deadlines in a fast-paced environment.<\/li><li>Experience leading IT projects involving software implementations, infrastructure upgrades, system migrations, enterprise applications, or data modernization programs.<\/li><li>Familiarity with Agile, Waterfall, or hybrid delivery models is highly valued.<\/li><li>Bachelor\u2019s degree in Information Technology, Computer Science, Business, Engineering, or a related field preferred.<\/li><li>PMP, Scrum, or related project management certification is a plus.<\/li><\/ul><p><\/p><p>The base salary for this position is $92,250 - $135,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/28\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. <b> <\/b><\/p><p><\/p><p><b>#LI-Onsite<\/b><\/p><p><b>#BothellWA<\/b><\/p><p><b>#Concentrix<\/b><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1757361\",\"location\":\"Bellevue, Washington\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-25T06:04:03.530+08:00\",\"created_at\":\"2026-08-21T02:04:05.912+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQwNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Lead-IT-Project-Manager_R1757361-6\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Bellevue\",\"state\":\"Washington\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"98006\",\"primary_location\":{\"id\":\"US-BEL-SE36T-01\",\"wid\":\"aab9687537f3010e6acc5f9d17770000\",\"descriptor\":\"USA Bellevue 13555 SE 36th Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"},{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0359\",\"descriptor\":\"Sr. Project Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384383\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Lead-IT-Project-Manager_R1757361-6\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Lead-IT-Project-Manager_R1757361-6\/apply\",\"job_requisition_id\":\"R1757361\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"17a1f7ba282d102c5101d7fa00a30000\",\"descriptor\":\"25672 - Puget Sound Energy - 980008868\",\"reference_id\":\"980008868\",\"custom_reference_id\":\"980008868\",\"company_reference_id\":null},{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b33fdf109145102c741fda6371460000\",\"descriptor\":\"W0ZZXN Pse: Test Automation Support\",\"reference_id\":\"W0ZZXN\",\"custom_reference_id\":\"W0ZZXN\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"salahuddin.khamruddin@concentrix.com\"},\"first_name\":\"Salahuddin Khamruddin (102011466)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1757361\",\"wid\":\"6dd37eb75b33102631ad7c976af10000\",\"descriptor\":\"Lead IT Project Manager, Data Engineering\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>original JD:<\/p><p><\/p><div><p><\/p><p><b>Lead IT Project Manager <\/b><\/p><p><b>Bothell, WA (Onsite)<\/b><\/p><p><\/p><p>Lead IT Project Manager is responsible for managing the full project lifecycle, from project initiation and planning through execution, deployment, and closure. This role is accountable for delivering projects within approved scope, budget, schedule, and quality objectives while ensuring alignment with business and technology goals.<\/p><p><\/p><p>Key responsibilities include:<\/p><ul><li>Developing and maintaining project plans, schedules, budgets, and resource plans.<\/li><li>Driving project milestones and ensuring timely delivery of project objectives.<\/li><li>Coordinating cross-functional teams, vendors, business stakeholders, and technical resources.<\/li><li>Managing project risks, issues, dependencies, and change requests.<\/li><li>Leading status meetings and providing regular project updates to leadership and stakeholders.<\/li><li>Preparing and maintaining project documentation, financial forecasts, status reports, and presentations.<\/li><li>Ensuring effective communication across all levels of the organization.<\/li><li>Monitoring project performance and taking corrective actions when necessary.<\/li><li>Facilitating decision-making and resolving project-related challenges.<\/li><li>Supporting IT initiatives and strategic technology programs across the organization.<\/li><\/ul><h3><\/h3><h3>Required Skills &amp; Qualifications<\/h3><ul><li>Strong project management and leadership skills.<\/li><li>Excellent verbal and written communication abilities.<\/li><li>Experience with project planning, budgeting, scheduling, and resource management.<\/li><li>Strong analytical, problem-solving, negotiation, and decision-making skills.<\/li><li>Proficiency with:<ul><li>Microsoft Project<\/li><li>Microsoft Visio<\/li><li>Microsoft Excel<\/li><li>Microsoft Word<\/li><li>Microsoft PowerPoint<\/li><\/ul><\/li><li>Ability to manage multiple priorities and stakeholders in a fast-paced environment.<\/li><li>Experience leading IT projects involving software implementations, infrastructure upgrades, system migrations, or enterprise applications.<\/li><\/ul><h3><\/h3><h3>Typical Deliverables<\/h3><ul><li>Project Charter<\/li><li>Project Management Plan<\/li><li>Schedule and Milestone Tracking<\/li><li>Budget Forecasts and Actuals<\/li><li>Weekly\/Monthly Status Reports<\/li><li>Risk &amp; Issue Logs<\/li><li>Change Requests<\/li><li>Deployment and Cutover Plans<\/li><li>Project Closeout Documentation<\/li><\/ul><p><\/p><p><\/p><\/div>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"853\",\"campaign_id\":\"24403\",\"campaign_title\":\"Director, Sales R1752658\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialty Seller, Collections Practice\",\"street\":\"USA Work at Home\",\"address\":\"USA Work at Home\",\"city\":\"Brunswick\",\"state\":\"Georgia\",\"postal_code\":\"31523\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.\\nThe Sector seller is responsible for developing a sector-led sales strategy allowing Concentrix to address industries\u2019 unique needs and to create deals that align to the prospects\u2019 imperatives and solve their business problems. They achieve this though building a high profile within the sector\/market through leadership and becoming a genuine \u2018person of interest\u2019.  \\nThey will develop a priority list of targets within a sector or market, and they will nurture these into leads and will then manage the opportunities from initial sales qualification, through pursuit to close. To achieve this, they will assemble and lead a strong multifunctional team for each deal, which utilizes enterprise solution support, practice area expertise and the development of productive relationships with key buyers and decision-makers at the potential new clients. This is a strategic, individual contributor role who brings to bear the best of sales at Concentrix, within a high-culture team environment, that positively encourages growth and development.\",\"long_description\":\"<p><\/p><p><b>Strategic Selling and Business Growth:<\/b><\/p><ul><li>Acts as a creator and driver who can originate, shape, and commercially enable complex sales opportunities and maintain both an active priority target list and deal funnel as a result.<\/li><li>Proactively generates and builds new client relationships from qualification to close.<\/li><li>Demonstrates a strong understanding of CX Operations and specialist propositions, and our ability to bring people, technology and transformation to bear for client benefit, highly tailored to their sector.<\/li><li>Acts as a proven storyteller who can build and maintain c-level relationships across multiple disciplines, lines of business, and strategic needs, with a targeted enterprise prospect, including but not limited to, IT, CX, Operations, HR, Finance and Procurement.<\/li><li>Provides effective and clear leadership to virtual pursuit teams featuring SMEs from multiple practices and disciplines of the company. Acts as an advisor and coach internally to develop win strategy through to close plan.<\/li><li>Articulates a compelling and differentiated value proposition to the prospect, that aligns to their business outcomes and industry context.<\/li><li>Sustains urgency through creating compelling events through active listening, storytelling, and personal experiences.<\/li><li>Supports and leads business negotiation for complex transactions and opportunities.<\/li><li>Works closely with portfolio leaders and practice leaders to leverage relevant subject matter experts in support of the pursuit.<\/li><li>Engages the global leadership as appropriate and shepherds the deal through the solutioning and approval process.<\/li><li>Provides discipline and rigor to the sales process as an expert on sales best practices.<\/li><li>Successfully leads and aligns a complex network of stakeholders, including interaction with senior management levels at a client and\/or within Concentrix, involving negotiating or influencing significant matters.<\/li><\/ul><p><\/p><p><b>Knowledge and Expertise:<\/b><\/p><ul><li>Develops sector-specific knowledge in collaboration with Sector and Portfolio leaders to deliver a Sector-led sales strategy and leverages this expertise throughout all stages of the sales process. Ensures the wider organization benefits from this specialized knowledge by sharing insights and best practices across teams.<\/li><li>Builds and demonstrates a very clear understanding of the target client\u2019s business and their strategic business objectives and revisits these objectives in line with the client\u2019s strategic reviews<\/li><li>Builds and demonstrates a strong understanding and knowledge of BPO and Technical Services associated with their target client\u2019s industry sector.<\/li><li>Develops and executes the sales strategy across all appropriate levels of the target client organization. Can develop the long-term growth strategy for Concentrix within the allocated accounts and in line with the sector and portfolio strategy. Supports the Portfolio and Sector Leaders in the development of that sector strategy.<\/li><li>Leverages exceptional communication skills to create and share thought leadership, as well as speaking and networking at relevant sector-based forums both internally and externally.<\/li><\/ul><p><\/p><p><b>Collaboration and Coordination:<\/b><\/p><p><\/p><ul><li>Works closely with Portfolio Leads, Sector Leaders, and other internal teams to align sales strategies with overall business goals.<\/li><li>Provides effective and timely transition of the client relationships to the appointed Account Executive for sold deals<\/li><li>Leverages internal resources and expertise to develop and propose high-value and profitable solutions to clients.<\/li><li>Collaborates with Account Executives to understand the context of their respective accounts as well as with a broader sales and account management community by sharing insights, best practices, and assisting with sales-related tasks.<\/li><\/ul><p><\/p><p><b>Reporting and Analytics:<\/b><\/p><ul><li>Monitors and reports on sales performance, tracking key metrics, and reports on progress to Sales Leaders.<\/li><li>Gathers and shares client feedback and insights with internal teams to inform strategy and improve service offerings.<\/li><li>Prepares and delivers regular reports and updates to Leaders on sales performance and metrics.<\/li><\/ul><p><\/p><p><b>Professional Development:<\/b><\/p><ul><li>Stays updated on industry trends, emerging technologies, and best practices in their sector.<\/li><li>Participates in training and development programs to enhance skills and knowledge.<\/li><li>Actively seeks opportunities for professional growth and career advancement within the organization.<\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li>Bachelor\u2019s degree in business administration, Marketing, or a related field with 6&#43; years of experience as a sales hunter (B2B sales) and individual contributor.<\/li><li>At least 3 years\u2019 experience in the CX tech and\/or BPO marketplace where they have experience of closing complex B2B deals.\u00a0<\/li><li>Experience interacting with and selling to senior leaders (c-level) across multiple functions and lines of business, including but not limited to, CX, Operations, Technology, Finance, Sourcing, etc.<\/li><li>Strong communication and interpersonal skills with the ability to build new client relationships of trust and become a trusted advisor.<\/li><li>Excellent problem-solving and conflict-resolution abilities.<\/li><li>Ability to analyze data and use insights to lead solution build processes and win strategy creation.<\/li><li>Proficiency in using CRM systems (e.g., Salesforce) and other relevant tools.<\/li><li>Self-starter and strong time management skills.<\/li><li>Ability to work collaboratively within a closely linked team environment.<\/li><\/ul><p><\/p><p>The annual base salary range for this role is $158,800 to $172,000\u00a0plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>The deadline to apply for this role is September 13th, 2026.<\/p><p>If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the\u00a0<a href=\\\"https:\/\/www.concentrix.com\/resource\/job-applicant-privacy-notice-for-california-residents\/\\\" target=\\\"_blank\\\">Job Applicant Privacy Notice for California Residents<\/a><\/p><p>Concentrix is an Equal Opportunity\/Affirmative Action Employer including Disabled\/Vets.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p>\u2022<a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/p><p>\u2022<a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/p><p>To request a reasonable accommodation please click\u00a0<a href=\\\"https:\/\/jobs.concentrix.com\/global\/en\/reasonable-accomodation\\\" target=\\\"_blank\\\">here<\/a>.<\/p><p>If you wish to review the Affirmative Action Plan, please click\u00a0<a href=\\\"https:\/\/jobs.concentrix.com\/global\/en\/affirmative-action\\\" target=\\\"_blank\\\">here<\/a>.<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1752658\",\"location\":\"Brunswick, 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Grade_5\",\"wid\":\"0227dc387a0901c813f4eca7e0659532\",\"descriptor\":\"Grade 5\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><\/p><p><\/p><p><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"854\",\"campaign_id\":\"24402\",\"campaign_title\":\"Trainer I R1756483\",\"campaign_type\":\"job_application\",\"job_title\":\"Partner Engineering Google Products Trainer (English-speaking) - Hybrid GP03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"\",\"long_description\":\"<div><p><b><span><span>Experience the power of a game-changing career<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>Are you passionate about cloud computing and helping others succeed through learning and innovation?<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>We&#39;re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>looking for an Inside <b>Partner Engineer Trainer <\/b>to help enable partners with the knowledge, skills, and confidence they need to <\/span><\/span><\/p><p><span><span>successfully<span>\u00a0<\/span><\/span><span>leverage<\/span><span><span>\u00a0<\/span>our client platform.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>As an <b>Inside Partner Engineer Trainer <\/b>in Barcelona,<span>\u00a0<\/span><\/span><span>you&#39;ll<\/span><span><span>\u00a0<\/span>combine your technical<span>\u00a0<\/span><\/span><span>expertise<\/span><span>, training skills, and passion for cloud technologies to empower partners and drive business growth.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>What you will do in this role<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>- Design and deliver engaging\u00a0training programs, including presentations, workshops, demos, and hands-on labs.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Act as a trusted technical advisor, helping partners understand and<span>\u00a0<\/span><\/span><span>adopt\u00a0solutions<\/span><span><span>\u00a0<\/span>and best practices.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Collaborate with Partner Account Managers to<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>training needs and tailor enablement programs to partner requirements.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Create,<span>\u00a0<\/span><\/span><span>maintain<\/span><span>, and continuously improve training materials to reflect on the latest products and releases.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Foster a collaborative learning environment through webinars, training sessions, and knowledge-sharing initiatives.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Gather feedback,<span>\u00a0<\/span><\/span><span>monitor<\/span><span><span>\u00a0<\/span>training effectiveness, and drive continuous improvement across partner enablement activities.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span><span>Your qualifications<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>- 2\u20134 years of experience in 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certificatio<\/span><span>n<span>\u00a0<\/span><\/span><span>requir<\/span><span>ed<\/span><span>.<span>\u00a0<\/span><\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span><span>Nice to have<\/span><\/span><span><span>\u00a0<\/span><\/span><\/b><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<\/span><span>\u00a0<\/span><span>Bachelor&#39;s degree in Computer Science<\/span><span>, Engineering, or<span>\u00a0<\/span><\/span><span>a related<\/span><span><span>\u00a0<\/span>field<\/span><span>.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Google Cloud certifications such as Professional Cloud Architect or Associate Cloud Engineer.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Experience with networking, databases, big data, security, or distributed systems.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Background in channel management, partner enablement, or pre-sales environments.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Experience working with cloud infrastructure and modern software<span>\u00a0<\/span><\/span><span>architectures<\/span><span>.<span>\u00a0<\/span><\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>What&#39;s<\/span><span><span>\u00a0<\/span>in it for you<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>- Full-time\u00a0<\/span><span>39 hours<\/span><span>\/week contract: Monday to Friday from 9:00 to 18:00<\/span><\/span><br \/><span><span>- Salary 26.480,38 euros gross\/year &#43; up to 4.000 euros gross\/year in bonus &#43; Restaurant Card<\/span><\/span><br \/><span><span>- Central location in 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hear from you. Apply today and discover why over 440k&#43;\u00a0<\/span><span>game-changers<\/span><span>\u00a0<\/span><span>around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Concentrix is an equal opportunity employer\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>We&#39;re<\/span><span>\u00a0proudly\u00a0<\/span><span>united as one<\/span><span>\u00a0team, one company, globally.\u00a0<\/span><span>We&#39;re<\/span><span>\u00a0<\/span><span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>We are looking for a seasoned Power Platform Engineer with experience in Power Platform development. This role emphasizes developing and implementing governance strategies, best practices, and customized Power Platform solutions. The ideal candidate will be skilled in leveraging the Power Apps and Power Automate Studio and Power Platform Admin Center to assist customers with architectural design, troubleshoot existing applications, and establish governance frameworks tailored to organizational needs.<\/p><p><\/p><p>This role is ideal for individuals passionate about empowering organizations through innovative and secure Power Platform solutions while championing best practices in governance and administration.<\/p><p><\/p><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><p><b>10 years of Experience Level:<\/b> expert in Power Platform governance, administration, and Power Apps development.<\/p><\/li><li><p><b>Technical Expertise:<\/b> Expert of Power Platform Admin Center and Center of Excellence Starter Kit configuration.<\/p><\/li><li><p><b>Power Platform Technologies:<\/b> Strong proficiency in Power Apps (Canvas and especially Model Driven Apps), Power Automate (cloud and especially desktop flows), Dataverse, Power Pages and other Power Platform components.<\/p><\/li><li><p><b>Enterprise Focus:<\/b> Demonstrated experience in Power Platform administration and support within large-scale environments.<\/p><\/li><li><p><b>Training &amp; Troubleshooting:<\/b> Skilled in delivering technical training and resolving complex application issues.<\/p><\/li><li><p><b>Problem-Solving &amp; Collaboration:<\/b> Excellent analytical and collaboration skills.<\/p><\/li><li><p><b>Communication:<\/b> Strong ability to engage with key stakeholders and cross-functional teams.<\/p><\/li><li><p><b>Certifications:<\/b> Advanced Microsoft certifications preferred.<\/p><\/li><li><p><b>Consulting Experience:<\/b> Previous customer-facing roles are highly desirable.<\/p><\/li><li><p><b>Continuous Learning:<\/b> Strong commitment to staying updated on modern engineering practices and tools.<\/p><\/li><\/ul><p><\/p><p><b>Required Skill Set:<\/b><\/p><ul><li><p><b>Power Platform Development<\/b><\/p><ul><li><p>Develop and maintain Power Apps solutions with a focus on model driven apps development and architecture.<\/p><\/li><li><p>Development of Power Pages.<\/p><\/li><li><p>Knowledge of Application Lifecycle Management (ALM) via Solutions.<\/p><\/li><li><p>Experience in setting up, troubleshooting and optimizing Power Automate desktop flows.<\/p><\/li><li><p>Familiarity with integrating data from Dataverse, SharePoint, and other sources.<\/p><\/li><li><p>Ability to provide technical training and guide customers through architectural decisions for custom Power Apps solutions.<\/p><\/li><\/ul><\/li><\/ul><ul><li><p><b>Power Platform Administration &amp; Governance<\/b><\/p><ul><li><p>Administer and support Power Platform environments, including Power Apps, Power Automate, and Power Platform Admin Center (PPAC).<\/p><\/li><li><p>Deep understanding of Dataverse, governance strategies, environment planning, and security.<\/p><\/li><li><p>Expertise in developing environment strategies (environment types, purpose, security roles).<\/p><\/li><li><p>Proficiency in licensing (standard vs. premium), capacity planning, and Data Loss Prevention (DLP) policies.<\/p><\/li><li><p>Analytical skills for reporting and data analysis within PPAC and M365 audit logs.<\/p><\/li><li><p>Capable of establishing and managing a Power Platform Center of Excellence (CoE).<\/p><\/li><\/ul><\/li><\/ul><p><\/p><p><b>Desired Skill Set:<\/b><\/p><ul><li><p><b>Dynamics 365 Customer Engagement<\/b><\/p><ul><li><p>Up to date product knowledge in Dynamics 365 Customer Engagement modules:<\/p><ul><li><p>Dynamics 365 Sales.<\/p><\/li><li><p>Dynamics 365 Customer Service.<\/p><\/li><li><p>Dynamics 365 Customer Insights \u2013 Journeys.<\/p><\/li><li><p>Dynamics 365 Field Service.<\/p><\/li><\/ul><\/li><\/ul><\/li><li><p><b>Dynamics CRM On-premises<\/b><\/p><ul><li><p>Enterprise level administration and development focused specifically with:\u00a0<\/p><ul><li><p>CRM infrastructure installation and configuration.<\/p><\/li><li><p>CRM deployment configuration.<\/p><\/li><li><p>CRM customization\u00a0and configuration (Data model, forms, views, JavaScript, C# .NET, plugins, workflows).<\/p><\/li><li><p>CRM integration.<\/p><\/li><li><p>Dynamics CRM Cloud Migration.<\/p><\/li><\/ul><\/li><li><p>Knowledge in CRM 2015&#43; build versions and upgrade experience.\u00a0<\/p><\/li><li><p>Architectural experience for Dynamics CRM\u00a0on-premises.<\/p><\/li><li><p>A strong understanding of business application performance tuning which includes an understanding of SQL, IIS (Internet Information Services), Networking, and client-side troubleshooting.<\/p><\/li><li><p>Environment health assessment experience.<\/p><\/li><\/ul><\/li><\/ul><p><\/p><p>#LI-Remote #Mexico #CostaRica<\/p>\",\"ats_external_id\":\"R1757571\",\"location\":\"CRI, 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In this role, you will serve as a trusted Workday Payroll subject matter expert, supporting end-to-end payroll operations, compliance, audits, reporting, system enhancements, and process improvements. This is an exciting opportunity for a payroll professional who thrives in a fast-paced, high-impact environment and enjoys solving complex payroll challenges while partnering across functions to improve processes and drive operational excellence.\",\"long_description\":\"<p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><ul><li><p>Process end-to-end bi-weekly and off-cycle payrolls\u00a0for U.S. and Canadian employees, including hourly and salaried populations<\/p><\/li><li><p>Review and validate payroll inputs such as time records, salary changes, new hires, terminations, leaves of absence, deductions, garnishments, and manual adjustments<\/p><\/li><li><p>Support payroll activities involving regular pay, overtime, shift differentials, bonuses, commissions, severance, retroactive pay, equity-related compensation, and other special payments<\/p><\/li><li><p>Review payroll totals and support accurate hand-off to Treasury and Accounting<\/p><\/li><li><p>Ensure payroll data is prepared, validated, and transmitted accurately and on time to internal partners and external payroll providers<\/p><\/li><li><p>Support manual checks, voids, stop payments, reversals, and reissues as needed<\/p><\/li><li><p>Ensure compliance with applicable U.S. federal, state, and local payroll laws\u00a0as well as Canadian federal and provincial payroll legislation<\/p><\/li><li><p>Support payroll compliance activities related to tax withholding, garnishments, third-party remittances, pension and benefit deductions, and wage and hour requirements including FLSA<\/p><\/li><li><p>Stay current on legislative and regulatory changes impacting payroll in the U.S. and Canada and help implement required process or system updates<\/p><\/li><li><p>Support year-end payroll activities, including reporting and filings such as W-2s, W-2Cs, T4s, T4A, and RL1s,\u00a0where applicable<\/p><\/li><li><p>Perform pre-payroll and post-payroll audits to validate payroll results, deductions, tax treatment, and gross-to-net accuracy<\/p><\/li><li><p>Investigate payroll variances, identify root causes, and resolve discrepancies before payroll finalization and financial close<\/p><\/li><li><p>Serve as a Workday Payroll SME\u00a0for North American payroll operations, supporting system integrity, testing, validation, and payroll-related changes<\/p><\/li><li><p>Partner with HRIS, Tax, Finance, and vendors on system enhancements, upgrades, integrations, issue resolution, and testing cycles<\/p><\/li><li><p>Run standard and ad hoc payroll reports in Workday and help ensure data accuracy across payroll, timekeeping, and related interfaces<\/p><\/li><li><p>Support payroll processing for equity-based compensation\u00a0transactions, including restricted stock, stock options, and employee stock purchase plan activity<\/p><\/li><li><p>Respond to payroll escalations with professionalism, accuracy, and urgency while communicating clearly with stakeholders<\/p><\/li><li><p>Help identify trends in payroll tickets, recurring issues, control gaps, and opportunities for automation and process improvement<\/p><\/li><li><p>Participate in maintaining and updating payroll documentation, standard operating procedures, training materials, and process guides<\/p><\/li><li><p>Provide guidance, knowledge sharing, and training to peers, junior team members, and new hires on U.S. and Canadian Workday payroll processes<\/p><\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>Concentrix is a great match if you:<\/p><ul><li><p>Have 4\u20135&#43; years of progressive Canadian and US payroll experience\u00a0in a large, multi-state and multi-provincial environment<\/p><\/li><li><p>Have demonstrated experience processing payroll for both the United States and Canada<\/p><\/li><li><p>Bring strong hands-on experience with Workday Payroll which is a requirement for the role<\/p><\/li><li><p>Have experience managing complex payroll scenarios involving taxes, garnishments, deductions, audits, reconciliations, and year-end processing<\/p><\/li><li><p>Have a strong understanding\u00a0of U.S. federal, state, and local payroll requirements and Canadian federal and provincial payroll legislation<\/p><\/li><li><p>Can manage multiple priorities and complex payroll issues with a high level of accuracy and accountability<\/p><\/li><li><p>Are comfortable working both collaboratively in a team environment and independently with minimal supervision<\/p><\/li><li><p>Have advanced Microsoft Excel\u00a0skills, including formulas, lookups, pivot tables, macros, data validation, and reconciliation analysis<\/p><\/li><li><p>Can clearly and effectively train others on payroll processes and develop SOPs, job aids, process documentation, and training materials<\/p><\/li><li><p>Communicate effectively across teams and are confident partnering with HR, Finance, Accounting, Treasury, Tax, HRIS, Shared Services, and external vendors<\/p><\/li><\/ul><p><\/p><p><b>It will be a plus if you:\u00a0<\/b><\/p><ul><li><p>Hold a CPP, FCP or PCP certification<\/p><\/li><li><p>Have a bachelor\u2019s degree\u00a0in Accounting, Finance, Human Resources, Business, or a related field<\/p><\/li><li><p>Have experience with ADP Smart Compliance\u00a0and related support tools<\/p><\/li><li><p>Bring experience supporting payroll-related system enhancements, integrations, and testing cycles<\/p><\/li><li><p>Have exposure to equity-based compensation payroll processing in Workday<\/p><\/li><li><p>The base salary range for this position is <span><span>$72,000 - $85,000 USD<\/span><\/span> plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement savings plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is September 2, 2026. This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0<\/p><\/li><\/ul><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1757554\",\"location\":\"USA, Florida\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-20T22:05:45.530+08:00\",\"created_at\":\"2026-08-20T22:04:43.543+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDM4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Sr-Payroll-Specialist_R1757554\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Payroll\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"USA\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32301\",\"primary_location\":{\"id\":\"US-WAH-FLORI-00\",\"wid\":\"b67da9176e3d1062f9df5ef73bd5bf01\",\"descriptor\":\"USA FL Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"meghna.phillips@concentrix.com\"},\"first_name\":\"Phillips, Meghna\"},\"categories\":[{\"descriptor\":\"CF Payroll\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0821\",\"descriptor\":\"Professional I, Payroll\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383865\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Sr-Payroll-Specialist_R1757554\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Sr-Payroll-Specialist_R1757554\/apply\",\"job_requisition_id\":\"R1757554\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"brenda.heatwole@concentrix.com\"},\"first_name\":\"Brenda Burroughs (300104795)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1757554\",\"wid\":\"57fa9b857221102623cb755167be0000\",\"descriptor\":\"Sr. Payroll Specialist\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-15\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"857\",\"campaign_id\":\"24360\",\"campaign_title\":\"Associate Manager, Program Management (TCF) R1755914\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Project Manager, Risk and Compliance Advisory\",\"street\":\"FRA Paris - 3 rue d'Heliopolis-KYC\",\"address\":\"FRA Paris - 3 rue d'Heliopolis-KYC\",\"city\":\"Paris\",\"state\":null,\"postal_code\":\"75017\",\"region\":null,\"country\":\"France\",\"short_description\":\"We're Concentrix. 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You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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Bilingual\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>As a Telecom Support Engineer, you will play a critical role in supporting the availability, performance, and integrity of the Concentrix Voice Network and Genesys Cloud environment. This role is ideal for a technically strong, solution-oriented professional who thrives in fast-paced contact center environments and brings deep expertise in cloud telephony, troubleshooting, and platform integrations. 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Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.\u00a0\u00a0<\/p><p>Si buscas crecer, como <b>Asesor de Servicio al Cliente en Barcelona (presencial), <\/b>formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en tecnolog\u00eda, finanzas, viajes, moda, sanidad y mucho m\u00e1s.\u00a0\u00a0<\/p><p><\/p><p><b>Crecimiento profesional y desarrollo personal\u00a0<\/b><\/p><p><b>\u00a0<\/b><\/p><p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.\u00a0\u00a0<\/p><p><\/p><p><b>Lo que har\u00e1s en este puesto\u00a0\u00a0<\/b><\/p><p><\/p><p>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.\u00a0\u00a0<\/p><p><\/p><p><b>Como Asesor de Servicio al Cliente<\/b> en nuestro equipo, deber\u00e1s:\u00a0\u00a0<\/p><p><\/p><p>- Traspasar las llamadas y los registros a las diferentes \u00e1reas \u00a0<\/p><p>- Tramitar la venta del veh\u00edculo usado \u00a0<\/p><p>- Enviar contratos al cliente final \u00a0<\/p><p>- Atender dudas y consultas relativas al servicio y producto \u00a0<\/p><p>- Brindar atenci\u00f3n multicanal, tel\u00e9fono e email \u00a0<\/p><p>- Utilizar sistema operativo Windows \u00a0<\/p><p>- Utilizar del pack office \u00a0<\/p><p>- Utilizar de las herramientas del cliente\u00a0<\/p><p><\/p><p><b>Tus competencias\u00a0\u00a0<\/b><\/p><p><\/p><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.\u00a0\u00a0<\/p><p><\/p><p>Formaremos un buen equipo si t\u00fa tienes:\u00a0\u00a0<\/p><p><\/p><p>- Tienes un nivel\u00a0 biling\u00fce de castellano y catal\u00e1n\u00a0 y nivel avanzado de ingl\u00e9s<\/p><p>- Cuentas con conocimientos avanzados de ofim\u00e1tica (Excel) \u00a0<\/p><p>- Cuentas con mecanograf\u00eda valorable \u00a0<\/p><p>- Tienes excelentes habilidades de comunicaci\u00f3n oral y escrita \u00a0<\/p><p>- Tienes experiencia previa en \u00e1mbito administrativo y atenci\u00f3n a contacto con clientes \u00a0<\/p><p>- Eres una persona din\u00e1mica, responsable, con iniciativa y dispuesta a trabajar en equipo \u00a0<\/p><p>\u00a0\u00a0<\/p><p>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.\u00a0\u00a0<\/p><p><\/p><p><b>Lo que ofrecemos\u00a0\u00a0<\/b><\/p><p><\/p><p>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. 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They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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Come be part of our award-winning company\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>What you will do in this role:<\/strong><\/p>\\n<p>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/p>\\n<p>As a Customer Service Representative on our team, you will:<\/p>\\n<ul>\\n<li>\\n<p>Review customer requests and expectations and respond to them according to their needs and situations<\/p>\\n<\/li>\\n<li>\\n<p>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/p>\\n<\/li>\\n<li>\\n<p>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/p>\\n<\/li>\\n<li>\\n<p>Champion better brand experiences for our customers and clients<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Your qualifications:<\/strong><br \/>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>\\n<p>Are proficient or bilingual in Arabic and English (advanced English level)<\/p>\\n<\/li>\\n<li>\\n<p>Are proactive, self-motivated, and solution-oriented &nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Can work rotating and weekend shifts<\/p>\\n<\/li>\\n<li>\\n<p>Located in Irbid<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>It will be a plus if you:<\/p>\\n<ul>\\n<li>\\n<p>Have previous experience in Customer Service or Sales<\/p>\\n<\/li>\\n<li>\\n<p>Know how to work with helpdesk systems<\/p>\\n<\/li>\\n<\/ul>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you:<\/strong><\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams, our customers, and YOU. And we'll invest in you to help you reimagine and grow your career.<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your unique lifestyle:<\/p>\\n<ul>\\n<li>\\n<p>Competitive salary and performance bonus opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Central location in Irbid<\/p>\\n<\/li>\\n<li>\\n<p>Full paid training on the company and the project you&rsquo;ll be working on<\/p>\\n<\/li>\\n<li>\\n<p>Career development programs, digital learning courses<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Reimagine the best version of you!<\/strong><\/p>\\n<p>We're determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when people thrive, it has a powerful impact on them, their customers, and their clients&rsquo; businesses.<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix s an equal opportunity employer&nbsp;<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Eligibility to work:<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In accordance with Jordan's law, only applicants who are legally authorized to work in Jordan will be considered for this position.<\/p>\",\"ats_external_id\":\"JO-87\",\"location\":\"Irbid, emea\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-27T03:59:27.320+04:00\",\"created_at\":\"2026-08-20T11:56:15.337+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Nw?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"862\",\"campaign_id\":\"24322\",\"campaign_title\":\"Sr. Principal Software Architect (TCF) R1757345\",\"campaign_type\":\"job_application\",\"job_title\":\"Principal Architect: Google Cloud CX Solutions\",\"street\":\"USA Work at Home\",\"address\":\"USA Work at Home\",\"city\":\"Brunswick\",\"state\":\"Georgia\",\"postal_code\":\"31523\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><span><b>Location: Remote in USA<\/b><\/span><\/p><p><\/p><p><b>Job Summary:<\/b><\/p><p>We are seeking a dynamic and experienced Principal Architect for the Google Cloud CX stack, focusing on Gemini Enterprise for CX and CES. This role involves spearheading the technical design and oversight of innovative customer engagement solutions. You will bridge AI strategy with traditional contact center infrastructure, collaborating closely with customers and Google channel partners to develop integrated, real-time engagement platforms. 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Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 09\/16\/2026 This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><\/p><p>#WAH<\/p><p>#LI-Remote<\/p><p>#Concentrix<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1757345\",\"location\":\"Brunswick, Georgia\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-27T00:06:01.204+08:00\",\"created_at\":\"2026-08-20T06:04:43.493+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDMyMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Principal-Architect--Google-Cloud-CX-Solutions_R1757345\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Architecture\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Brunswick\",\"state\":\"Georgia\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"31523\",\"primary_location\":{\"id\":\"JP_USA_Work_at_Home\",\"wid\":\"740544c0a47f011badfb3a791f116e5a\",\"descriptor\":\"USA Work at Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"beatriz.bogantes@concentrix.com\"},\"first_name\":\"Bogantes, Beatriz\"},\"categories\":[{\"descriptor\":\"CF Architecture\"}],\"recruiters\":[{\"id\":\"102010157\",\"wid\":\"c30e8ac6e5930107b3c1e2d195a00000\",\"descriptor\":\"Reena Kapoor (102010157)\"},{\"id\":\"101887442\",\"wid\":\"9ee8274459cf011d909e781ac90f9ba6\",\"descriptor\":\"Beatriz Bogantes (101887442)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1063\",\"descriptor\":\"Sr. Principal Software Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384752\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Principal-Architect--Google-Cloud-CX-Solutions_R1757345\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Principal-Architect--Google-Cloud-CX-Solutions_R1757345\/apply\",\"job_requisition_id\":\"R1757345\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"0777b3dda5691025ab645c16ebbc0000\",\"descriptor\":\"W0ZKJE Catalyst Core Cost Projects\",\"reference_id\":\"W0ZKJE\",\"custom_reference_id\":\"W0ZKJE\",\"company_reference_id\":null},{\"wid\":\"7218f45270b3102212bb7cc0b0fb0000\",\"descriptor\":\"11190 - 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Your mission is to integrate <b>Gemini Enterprise for CX, Dialogflow CX, Agent Assist, Conversational Insights, and CCaaS<\/b> into a unified ecosystem that transforms the customer experience while ensuring technical harmony with enterprise CRM and telephony systems.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li><b>Consultative Solutioning &amp; Sales Support: <\/b>Lead technical discovery and solution architecture for major CX pursuits, translating client business goals into Gemini-powered contact center designs that drive measurable ROI.<\/li><li><b>Customer &amp; Channel Technical Liaison:<\/b> Serve as the strategic technical point of contact for clients and Google\u2019s CX field teams, coordinating joint market pursuits and providing expert guidance on conversational AI innovations.<\/li><li><b>Conversational AI Agent Architecture:<\/b> Architect complex, multi-turn conversational flows using Google Agent Studio platforms (CX Agent Studio, Conversational AI Agents, Vertex AI Agent Builder, etc.) and Dialogflow CX, leveraging Gemini and advanced \u201cPlaybook\u201d patterns to build highly adaptive, natural-language agents.<\/li><li><b>Gemini-Enhanced Agent Assist &amp; Insights:<\/b> Design real-time guidance systems using Gemini-powered Agent Assist for training, live call summarization, and coaching, and implement Conversational Insights to utilize Gemini for deep sentiment extraction and business intelligence from customer interactions.<\/li><li><b>Google CCaaS Platform &amp; Implementation Oversight: <\/b>Lead end-to-end architecture for Google CCaaS Platform (formerly CCAI) implementations and provide technical governance during delivery to ensure scalability, security, and alignment with Google\u2019s recommended patterns.<\/li><li><b>Integration Patterns:<\/b> Design the connectivity between Gemini-enabled CX components and major CRM (Salesforce, Zendesk) and CCaaS (Genesys, Nice, Avaya) platforms.<\/li><li><b>Telephony &amp; Network Design:<\/b> Oversee the technical setup of Google CCaaS\/CCAI, including SIP\/PSTN bridging and audio stream orchestration required for real-time Gemini processing.<\/li><\/ul><p><\/p><p><b>Required Qualifications:<\/b><\/p><ul><li>12&#43; years in CX or CCaaS architecture and consultative technical leadership<\/li><li>Expert-level knowledge of Conversational AI, Google Dialogflow CX, Agent Assist, Conversational Insights, CCaaS\/CCAI, and Gemini<\/li><li>Proven experience in customer-facing roles, with the ability to lead technical workshops and influence CXO stakeholders during complex sales cycles<\/li><li>Deep experience with telephony protocols (SIP, RTP, WebRTC)<\/li><\/ul><p><\/p><p><b>Desired Qualifications:<\/b><\/p><ul><li>Hands-on technical experience with Conversational AI, Generative Playbooks, and Generative Fallback features with tools like Dialogflow CX<\/li><li>Proficiency in Prompt Engineering for conversational agents, focusing on tone, safety guardrails, and behavioral tuning<\/li><li>Experience with Vertex AI Search and Conversation for RAG-based conversational fulfillment<\/li><li>Google Professional Cloud Architect or Google Professional Machine Learning Engineer certification<\/li><li>Knowledge of Google Cloud\u2019s Media CDN and low-latency audio processing for voice-driven AI systems<\/li><li>Proficiency in JavaScript\/Python for custom webhook development and complex API orchestration<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"863\",\"campaign_id\":\"24321\",\"campaign_title\":\"Group Manager, Software Engineering (TCF) R1741207\",\"campaign_type\":\"job_application\",\"job_title\":\"Group Manager, Software Engineering\",\"street\":\"USA Work at Home\",\"address\":\"USA Work at Home\",\"city\":\"Brunswick\",\"state\":\"Georgia\",\"postal_code\":\"31523\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"Technical Products and Services (TPS):\\n\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Job Summary<\/b><\/p><p>We are looking for a dynamic Group Manager of Software Engineering to lead engineering teams for our Generative AI product group. As a Group Manager in Software Engineering at Concentrix, you will lead dynamic teams of software engineers. Your role will be pivotal in driving the development and implementation of cutting-edge Generative AI software solutions while leading our cross-functional teams of backend, frontend, and QA engineers.<\/p><p><\/p><p><b>Responsibilities <\/b><\/p><ul><li><p>Lead the charge in achieving technical excellence across the development stack, ensuring the architectural integrity and innovation of our platform.<\/p><\/li><li><p>Mentor and inspire high-performing teams, cultivating a culture of excellence, ownership, and an agile mindset. Empower team members to consistently achieve meaningful results and add business value.<\/p><\/li><li><p>Establish clear goals and growth pathways, promoting a culture of accountability and innovation within the team.<\/p><\/li><li><p>Oversee the complete development lifecycle of key features and enhancements, from ideation to deployment, ensuring timely and quality delivery.<\/p><\/li><li><p>Enhance collaboration by aligning priorities and optimizing resource allocation to consistently meet project milestones.<\/p><\/li><li><p>Proactively manage project execution by monitoring progress, identifying risks or bottlenecks early, and implementing strategic solutions to maintain team momentum.<\/p><\/li><li><p>Promote the use of emerging AI tools to boost productivity in development and QA processes.<\/p><\/li><li><p>Drive cross-functional synergy by facilitating effective collaboration among engineers, DevOps, and key stakeholders for seamless integration and rapid product delivery.<\/p><\/li><li><p>Act as a trusted liaison, bridging the gap between technical complexities and business objectives, translating them into actionable insights for all teams.<\/p><\/li><li><p>Foster a culture of openness and empowerment through knowledge sharing, transparent communication, and shared accountability.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications <\/b><\/p><ul><li><p>Bachelor&#39;s or Master&#39;s degree in Computer Science, Engineering, or a related field.<\/p><\/li><li><p>Over 10 years of experience as a senior engineering manager leading frontend, backend, and QA engineering teams.<\/p><\/li><li><p>Proficient in both JavaScript and TypeScript.<\/p><\/li><li><p>Expertise in web technologies such as React, Next.js, Node.js, and NestJS.<\/p><\/li><li><p>Experience with RDBMS and NoSQL databases, including Postgres, MongoDB, and DynamoDB.<\/p><\/li><li><p>Proficient in Design Principles, including Object Oriented Programming and Functional Programming.<\/p><\/li><li><p>Understanding of the value of a data-centric approach to software engineering and the benefits of a well-architected data ecosystem.<\/p><\/li><li><p>Solid knowledge of AWS and Azure services and infrastructure, specifically for web applications.<\/p><\/li><li><p>Experience in performance optimization, security best practices, and RESTful API design and development.<\/p><\/li><li><p>Proficient in Agile methodologies and project management tools like Jira.<\/p><\/li><li><p>Experience with automated code deployment pipelines using CI\/CD tools such as GitHub Actions.<\/p><\/li><li><p>Strong leadership and people management skills, with a proven track record of building and nurturing high-performing teams.<\/p><\/li><li><p>Strong problem-solving and decision-making skills with a focus on achieving results and delivering exceptional user experiences.<\/p><\/li><li><p>Effective communication and collaboration skills, with the ability to interact with stakeholders at all levels.<\/p><\/li><li><p>Experience in startup environments is a plus.<\/p><\/li><li><p>Experience with e-commerce or retail companies is highly beneficial.<\/p><\/li><li><p>Familiarity with modern AI-assisted development tools such as GitHub Copilot, Cursor, or ChatGPT for accelerating code generation, documentation, and refactoring.<\/p><\/li><li><p>Experience using AI-powered debugging and testing tools for faster issue resolution.<\/p><\/li><li><p>Comfortable with prompt engineering practices to enhance product and team efficiency in interactions with AI assistants and agents.<\/p><\/li><\/ul><p><\/p><p>The base salary for this position is $126,774-$165,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/31\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>#LI-Remote<\/p><p><\/p><p>#Concentrix<\/p><p>#linkedin<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1741207\",\"location\":\"Brunswick, Georgia\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-25T02:04:27.504+08:00\",\"created_at\":\"2026-08-20T06:04:43.023+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDMyMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Group-Manager--Software-Engineering_R1741207-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Brunswick\",\"state\":\"Georgia\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"31523\",\"primary_location\":{\"id\":\"JP_USA_Work_at_Home\",\"wid\":\"740544c0a47f011badfb3a791f116e5a\",\"descriptor\":\"USA Work at Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.incorvaia@concentrix.com\"},\"first_name\":\"Incorvaia, Nicole Diane\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"},{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0214\",\"descriptor\":\"Group Manager, Software Engineering (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384352\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Group-Manager--Software-Engineering_R1741207-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Group-Manager--Software-Engineering_R1741207-1\/apply\",\"job_requisition_id\":\"R1741207\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"a8804467b792100efcd47db5cfad0000\",\"descriptor\":\"W0ZURK Gpo Telecats\",\"reference_id\":\"W0ZURK\",\"custom_reference_id\":\"W0ZURK\",\"company_reference_id\":null},{\"wid\":\"7018cd47a94a100751db08b09c3b0000\",\"descriptor\":\"(CORP) GPO ixHello\",\"reference_id\":\"GPOIXBOT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"acaadb87f358100efc32074afb4b0000\",\"descriptor\":\"22963 - Opexother - 980004785\",\"reference_id\":\"980004785\",\"custom_reference_id\":\"980004785\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"samuel.eniojukan@concentrix.com\"},\"first_name\":\"Sam Eniojukan (102983613)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1741207\",\"wid\":\"f9e10bec747a1025eee1fe396f490000\",\"descriptor\":\"Group Manager, Software Engineering\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T6\",\"wid\":\"f9684f95ad76101063968e973cb30000\",\"descriptor\":\"Grade T6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"864\",\"campaign_id\":\"24307\",\"campaign_title\":\"Accountant I R1756084\",\"campaign_type\":\"job_application\",\"job_title\":\"Accountant I\",\"street\":\"PHL Quezon City - Giga Tower,10th,11th,19th Flr\",\"address\":\"PHL Quezon City - Giga Tower,10th,11th,19th Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Accountant I, Accounting \u2014 GLSS Global Intercompany will report directly to the GLSS Supervisor, Accounting. The Acountant \u00a0ensures that Intercompany transactions are properly recorded and quality reconciliations of I\/C accounts compliant to SOX controls are completed on time. He should provide solutions for reconciling items, and recommend improvement initiatives within the assigned processes.<\/p><p><\/p><p><b>Key Responsibilities <\/b><\/p><p><\/p><ul><li><p>Perform Book Closing related activities on a monthly, quarterly and annually basis.<\/p><\/li><li><p>Prepare Balance sheet account reconciliations with quality, compliant with SOX requirement, and any open\/reconciling items are cleared.<\/p><\/li><li><p>Maintain general ledger accounts and prepare journal entries for all operational transactions which includes<span>\u00a0 <\/span>but not limited to Intercompany cross charges, cost-plus entries, cash settlements for IC trade, loans and interest, netting settlements and IC interest accrual.<span>\u00a0<\/span><\/p><\/li><li><p>Generate and publish accurate Intercompany reports to relevant stakeholders on a timely manner.<span>\u00a0<\/span><\/p><\/li><li><p>Perform accounting analysis for Intercompany AR\/AP, Loans and interests. Be able to identify and resolve variances related to foreign exhange to clear IC balances outages between the affiliates<\/p><\/li><li><p>Provide appropriate accounting information to customers\/ stakeholders\/controllers when needed.<\/p><\/li><li><p>Assist various<span>\u00a0 <\/span>cross -functional departments within Concentrix in accounting issues and queries. ( Bank Recon Team, Fixed Asset Team Inter - Company Team, Finance Team, Controllership Team, Payroll Team, HR, Treasury, Accounts Payable Team, Account Receivable Team).<\/p><\/li><li><p>Review financial reports to identify and explain variances.<\/p><\/li><li><p>Perform accounting analyses and reporting to support decision-making purposes.<\/p><\/li><li><p>Works with peers and cross-functional teams to drive continuous process improvement that would yield productivity efficiencies, improved quality of output, enhanced controls and compliance, and increase customers satisfaction.<\/p><\/li><li><p>Ensure that processes are compliant with the global standards and SOX controls<\/p><\/li><li><p>Meet or exceed targets as pre-determined on the performance scorecard<\/p><\/li><li><p>Collaborate and maintain strong business engagement with other verticals like core GL, Controllership, Finance, Tax, Trasury, Payroll, Employee expenses, Accounts payable and Accounts receivable teams<\/p><\/li><li><p>Provides audit support to both internal and external auditors as required<\/p><\/li><li><p>Perfoms any other function as may be delegated by immediate lead (supervisor)<\/p><\/li><\/ul><p><\/p><p>Qualifications<\/p><ul><li><p>The candidate will need to be self-motivated.<span>\u00a0 <\/span>Previous experience in a shared services accounting set-up is required.<span>\u00a0 <\/span>Attention to detail is highly important and a structured methodical approach is necessary. Relevant knowledge in accounting processes such as AP, AR, Fixed Asset, Intercompany, Account Reconciliations and General Ledger is crucial to be succesful in this role.<\/p><\/li><li><p>Successful candidates must have the maturity and ability to work on own initiative in a fast - paced environment while maintaining quality of work and effective working relationships with both internal and external customers. A good Team player and knows how to collaborate with other cross-functional teams within Concentrix.<\/p><\/li><li><p>Graduate of B.S. Accountancy is required<\/p><\/li><li><p>Minimum 3 years experience in Finance or Accounting and at least 1-2 years experience in Intercompany, preferably within the Shared Services accounting industry.<\/p><\/li><li><p>Strong analytical skills<\/p><\/li><li><p>Strong English communication skills, both written and verbal.<\/p><\/li><li><p>Demonstrated ability to multi-task and meet timelines on deliverables<\/p><\/li><li><\/li><\/ul>\",\"ats_external_id\":\"R1756084\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"188.5\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-08-24T12:09:36.185+08:00\",\"created_at\":\"2026-08-19T22:04:42.685+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDMwNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Giga-Tower10th11th18th19th-Flr\/Accountant-I_R1756084\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Accounting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01dcb583aa76c10ff437\",\"descriptor\":\"Concentrix Daksh Services Philippines Corporation\",\"reference_id\":\"IDAKS\",\"organization_reference_id\":\"IDAKS\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-GIGAT-01\",\"wid\":\"eeb3325b73e5018f5c822a84a7235f03\",\"descriptor\":\"PHL Quezon City - 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Friday; From 09:00 AM - 18:00 o'clock;<\/li>\\n<li>100% Work From Home;<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<li>Competitive salary of 1200 EUR Gross + performance-based bonuses<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<br \/>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<br \/>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/p>\\n<p><strong>Career growth and personal development:<\/strong><\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/p>\\n<p>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role:<\/strong><\/p>\\n<p>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/p>\\n<p>As a Customer Service Representative on our team, you will:<\/p>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<\/ul>\\n<p><strong>Your qualifications:<\/strong><br \/>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. 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Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix s an equal opportunity employer&nbsp;<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\",\"address\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\",\"city\":\"Singapore\",\"state\":\"Central Singapore\",\"postal_code\":\"117372\",\"region\":null,\"country\":\"Singapore\",\"short_description\":\"Serve as the primary technical partner between customers and the sales team, leading all technical aspects of the sales cycle for API\/LLM opportunities, ensuring successful customer adoption of the platform.\\nLead advanced technical discovery to uncover architectural requirements, constraints, and integration patterns.\\nAct as a technical leader within the team, setting a high bar for solution quality, depth, and customer engagement.\\nStay at the forefront of advancements of the product, continuously incorporating new capabilities into solution design and customer conversations.\",\"long_description\":\"<p><b>Responsibilities<\/b><br \/>Serve as the primary technical partner between customers and the sales team, leading all technical aspects of the sales cycle for API\/LLM opportunities, ensuring successful customer adoption of the platform.<br \/>Lead advanced technical discovery to uncover architectural requirements, constraints, and integration patterns.<br \/>Act as a technical leader within the team, setting a high bar for solution quality, depth, and customer engagement.<br \/>Stay at the forefront of advancements of the product, continuously incorporating new capabilities into solution design and customer conversations.<br \/>Ensure alignment between customer technical requirements, platform capabilities, and scalable implementation approaches throughout the sales cycle.<br \/>Own solution architecture for complex customer use cases, designing scalable, production-ready implementations of LLM capabilities.<br \/>Validate technical feasibility of customer use cases across APIs, LLM systems, and integration environments.<br \/>Design and deliver high-quality demos, prototypes, and proof-of-concepts that directly reflect customer use cases and production scenarios.<br \/>Ensure demos and POCs reflect realistic production constraints and deployment scenarios.<br \/>Guide customers on best practices for deployment, including prompt design, latency optimization, cost control, and scaling strategies.<br \/>Proactively identify and resolve technical blockers across security, infrastructure, performance, and integration.<br \/>Translate complex technical concepts into clear, compelling narratives for both technical and executive audiences.<br \/>Engage deeply with customer technical teams (e.g., engineering, data, product), building credibility as a trusted expert in AI and APIs.<br \/>Act as a trusted technical advisor to customer engineering, architecture, and platform teams throughout the evaluation and adoption process.<br \/>Support alignment between internal commercial strategy (Sales) and technical feasibility (Product Engineering) to unblock adoption.<br \/>Support strategic accounts and high-visibility deals where technical credibility is critical to success.<br \/>Partner across multiple sellers (API acquisition and account expansion), flexing support based on deal complexity and business priority.<br \/>Collaborate closely with product and engineering teams to resolve edge cases and influence roadmap based on customer needs.<br \/>Develop reusable technical assets, reference architectures, and best practices to scale the sales engineering function.<br \/>Surface structured feedback from customer implementations to inform product direction and platform improvements.<\/p>\",\"ats_external_id\":\"R1751242\",\"location\":\"Singapore, Central Singapore\",\"job_type\":\"full_time\",\"salary\":\"7000\",\"salary_type\":\"annually\",\"salary_currency\":\"SGD\",\"updated_at\":\"2026-08-20T14:05:28.097+08:00\",\"created_at\":\"2026-08-19T16:05:17.452+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDI2Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Professional-I--Sales-Engineer--English-_R1751242\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"23c30a8e5e741021142cdaabede70000\",\"descriptor\":\"Concentrix Srev Singapore Pte. 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This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<div><p><b><span><span>Experience the power of a game-changing career<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>Are you looking for<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next?<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions in over 70 countries.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>looking to grow and be inspired, as<span>\u00a0<\/span><\/span><span>an<\/span><span><span>\u00a0<\/span>Software <\/span><\/span><\/p><p><span><span>Sales\u00a0Specialist<\/span><span>\u00a0in<\/span><span>\u00a0Valencia<\/span><span><span>\u00a0<\/span>(Hybrid),<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>join a team of<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>supporting software and<span>\u00a0<\/span><\/span><span>solutions<\/span><span><span>\u00a0<\/span>sales for a leading technology brand.<span>\u00a0<\/span><\/span><span>You\u2019ll<\/span><span><span>\u00a0<\/span>work closely with sales teams, channel partners, and customers to<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>opportunities, build tailored solutions, and drive business growth.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>What you will do in this role<\/span><\/b><span>\u00a0<\/span><\/p><p><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Partner with Inside Account Executives and channel teams to<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>and develop software and<span>\u00a0<\/span><\/span><span>solutions<\/span><span><span>\u00a0<\/span>opportunities.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Analyze customer portfolios, installed bases, and business needs to<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>opportunities and recommend the right software solutions.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Build consultative relationships with customers and understand their business challenges to position software and solutions effectively.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Provide sales<span>\u00a0<\/span><\/span><span>expertise<\/span><span><span>\u00a0<\/span><\/span><span>on<\/span><span><span>\u00a0<\/span>software offerings, competitive value propositions, and cloud-based solutions.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Manage opportunities throughout the sales cycle, from lead qualification through to close, ensuring<span>\u00a0<\/span><\/span><span>accurate<\/span><span><span>\u00a0<\/span>pipeline management and<span>\u00a0<\/span><\/span><span>timely<\/span><span><span>\u00a0<\/span>follow-up.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Develop compelling proposals and presentations that<span>\u00a0<\/span><\/span><span>demonstrate<\/span><span><span>\u00a0<\/span>the value of software solutions and create win-win outcomes for customers and the business.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Support new logo acquisition by<span>\u00a0<\/span><\/span><span>identifying<\/span><span><span>\u00a0<\/span>whitespace opportunities and helping sales teams expand the software portfolio within existing and new accounts.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Work with technical specialists and channel partners when<span>\u00a0<\/span><\/span><span>required<\/span><span><span>\u00a0<\/span>to build solutions and provide the right level of<span>\u00a0<\/span><\/span><span>expertise<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Stay up to date with software,<span>\u00a0<\/span><\/span><span>cloud<\/span><span>, services, and industry trends to<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>new opportunities and strengthen our competitive position.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Concentrix is a great match if you:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>-\u00a0<\/span><span>Have<\/span><span><span>\u00a0<\/span>1\u20133 years of experience in software, technology, IT, or consultative sales.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Have experience working with customers and<span>\u00a0<\/span><\/span><span>identifying<\/span><span><span>\u00a0<\/span>business needs to recommend<span>\u00a0<\/span><\/span><span>appropriate solutions<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Have knowledge of software and cloud-based solutions and an understanding of the technology market.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Are familiar with major cloud and software vendors such as Microsoft, AWS, Google, Nexthink, 1E, or similar.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Have<span>\u00a0<\/span><\/span><span>strong communication<\/span><span>, presentation, negotiation, and relationship-building skills.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Are comfortable engaging with a variety of stakeholders, including IT decision-makers and procurement teams.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Have a proactive, customer-focused, and commercially driven mindset.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Have experience working with CRM systems and<span>\u00a0<\/span><\/span><span>maintaining<\/span><span><span>\u00a0<\/span><\/span><span>accurate<\/span><span><span>\u00a0<\/span>sales pipelines.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Are fluent in German, both written and spoken &#43; advanced English<\/span><\/span><\/p><p><\/p><\/div><div><p><b><span>It would be a plus if you:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>-\u00a0<\/span><span>Have<\/span><span><span>\u00a0<\/span>experience selling software, SaaS, cloud, or IT solutions.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Have experience working with channel partners or indirect sales teams.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Have experience with mid-market or enterprise accounts.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Have experience<span>\u00a0<\/span><\/span><span>identifying<\/span><span><span>\u00a0<\/span>whitespace and new business opportunities within existing accounts.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>-<span>\u00a0<\/span><\/span><span>A competitive salary package with a base salary of\u00a0<\/span><span>20.900<\/span><span>\u00a0<\/span><span>euros<span>\u00a0<\/span><\/span><span>gross\/year &#43; up to<\/span><span><span>\u00a0<\/span>7.400 euros<\/span><span><span>\u00a0<\/span>gross\/<\/span><span>year in<\/span><span><span>\u00a0<\/span>bonus, plus private medical insurance.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-\u00a0Full-time Spanish contract,<span>\u00a0<\/span><\/span><span>Monday to Friday from 9:00 to 18:00<\/span><span>\u00a1<\/span><span>-\u00a0<\/span><span>Full paid<\/span><span><span>\u00a0<\/span>training for the company and the products you will be working on.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>A modern centrally placed office in Valencia<\/span><\/span><\/p><\/div><p><\/p><div><p><span><span>Experience the best version of you!<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>At Concentrix<\/span><span>, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today<\/span><span><span>\u00a0<\/span>and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix is an equal opportunity employer.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span> <span>R1757066\u00a0<\/span><\/p><\/div>\",\"ats_external_id\":\"R1757066\",\"location\":\"Valencia, Valencia \",\"job_type\":\"full_time\",\"salary\":\"1748\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-21T14:04:08.004+02:00\",\"created_at\":\"2026-08-19T14:04:46.741+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDAw?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDAw\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - Av. d'Arag\u00f3, 30\"}},\"languages\":[\"English\",\"German\"],\"recruiter\":{\"email\":{\"address\":\"francisco.ferrer@concentrix.com\"},\"first_name\":\"Ferrer, Francisco\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384089\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Software-Sales-Specialist--German---speaker----Hybrid-HE04_R1757066\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Software-Sales-Specialist--German---speaker----Hybrid-HE04_R1757066\/apply\",\"job_requisition_id\":\"R1757066\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"802b378014f110265003269079cc0000\",\"descriptor\":\"W0ZZG8 Hpi Coe Generalist Isr\",\"reference_id\":\"W0ZZG8\",\"custom_reference_id\":\"W0ZZG8\",\"company_reference_id\":null},{\"wid\":\"8a79dc80d8021025fc738d5cfcd20000\",\"descriptor\":\"25544 - HPINC - 980008576\",\"reference_id\":\"980008576\",\"custom_reference_id\":\"980008576\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"kenny.nickel@concentrix.com\"},\"first_name\":\"Kenny Andreas Nickel (102541590)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1757066\",\"wid\":\"e5184f9ce06210353eef57e5feaf0000\",\"descriptor\":\"Software Sales Specialist (German - speaker) - Hybrid HE04\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"490\",\"campaign_id\":\"2849\",\"campaign_title\":\"GTM_EMEA_SA_Customer Service - Currys IDC\",\"campaign_type\":\"job_application\",\"job_title\":\"Complaint Handling Advisor\",\"street\":\"9 Hertzog Boulevard Foreshore \",\"address\":\"9 Hertzog Boulevard Foreshore \",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you looking for an opportunity to jumpstart your career in the&nbsp;service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a&nbsp;Customer Support Advisor&nbsp;working on an internationally innovative campaign with a base salary of <strong>R7524,56 + Incentives<\/strong><br \/><br \/>You&rsquo;ll be working on-site from our vibrant Cape Town office where creativity meets cutting-edge technology. All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>This&nbsp;Customer Support&nbsp;Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><span data-teams=\\\"true\\\">6 months of complaints handling experience, within a contact centre environment&nbsp;<\/span><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Passed Grade 12<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Ability to work shifts aligned to UK business hours<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proficient in English verbal communication<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Self-motivated and highly responsible<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What is in it for you?<br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Base Salary of <strong>R7524,56 + Incentives<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Medical aid for main member \/ medical insurance for employee and two dependents<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Pension Fund<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Subsidized transport<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Group life cover<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Access to financial well-being sessions, will writing sessions and stress management sessions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team building and upskill training opportunities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Interactive and inclusive company culture<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>What you will do in this role<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Taking ownership of high-profile, escalated cases from beginning to resolution<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Managing work orders within business SLA's<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proactively offer solutions to any issues or concerns that customers might face<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Consistently applying agreed behavioural and compliance standards<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sharing knowledge and skills with other members of the team<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Communicating new information that is relevant to the campaign to colleagues, customers and managers<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Developing and maintaining current knowledge of the campaign<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ensuring first contact resolution at all times<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing excellent customer experiences at all times<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Verifying and updating customer information<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proactively offering solutions to any issues or concerns that customers might face<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Your qualifications and experience<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>&nbsp;<\/p>\\n<p>With game-changers in over 70 countries, we celebrate our differences and embrace what makes each of us unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-2849\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"7524.56\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-08-26T23:59:19.153Z\",\"created_at\":\"2026-08-19T13:26:53.575Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODQ5?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODQ5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"42\",\"relevance_score\":\"1\"},{\"id\":\"146\",\"campaign_id\":\"943\",\"campaign_title\":\"Nike\/ English\/ Sofia \/ Seasonal Ramp - Up\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor for NIKE with English - Temporary Contract\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Want to be part of the customer service team for the No.1 Sports Brand in the world?<\/strong><\/p>\\n<p>Check out our Customer Advisor Associate role below, and if it sounds like the job for you &ndash; then get in touch!<\/p>\\n<p><strong>What you'll do as Customer Advisor Associate?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling customer request regarding wide range of sports products via phone and chat<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing accurate information and maintain detailed case notes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Focusing on customer expectations and satisfaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Contributing to reaching individual and team performance targets<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>If you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have Professional Level \u043ef English - written and spoken<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are customer service-oriented<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have strong typing and PC skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are analytical and problem-solving oriented<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\"><strong>3-Month Contract with Opportunity for Extension<\/strong><br \/><br \/><\/li>\\n<li class=\\\"css-v55p23\\\"><span data-teams=\\\"true\\\">Starting Dates for Trainings: 14th of September, 1st of October and 19th of October 2026<\/span><\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><span data-teams=\\\"true\\\">Working hours from Monday to Sunday, between 8:00 - 20:00; Working Shifts on Rotation Basis - 5 days a Week<\/span><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary of <span data-teams=\\\"true\\\">1400 gross + performance-based bonuses<\/span><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly bran discount &amp; additional Peak season incentives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-943\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T12:59:04.031+03:00\",\"created_at\":\"2026-08-19T11:15:28.165+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDM?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"867\",\"campaign_id\":\"24236\",\"campaign_title\":\"Sr. Solution Architect I (TCF) R1756715\",\"campaign_type\":\"job_application\",\"job_title\":\"CRM Architect\",\"street\":\"CAN NS Work-at-Home\",\"address\":\"CAN NS Work-at-Home\",\"city\":\"CAN\",\"state\":\"Nova Scotia\",\"postal_code\":\"B3A 4T3\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\",\"long_description\":\"<p><\/p><p>We are seeking a seasoned\u00a0Senior D365 CRM Architect\u00a0to lead the end-to-end design, implementation, and optimization of Microsoft Dynamics 365 CE (Customer Engagement) solutions. The ideal candidate will have deep expertise in Dynamics 365 CRM modules, Power Platform, and Azure integration, with a proven track record of delivering enterprise-grade CRM solutions that align with strategic business goals.<\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li>Serve as the lead architect for D365 CRM implementations, upgrades, and integrations<\/li><\/ul><ul><li>Design scalable, secure, and performance-optimized D365 CE solutions across Sales, Customer Service, Marketing, and Field Service modules.<\/li><\/ul><ul><li>Translate complex business requirements into robust architectural designs and solution blueprints.<\/li><\/ul><ul><li>Oversee solution configuration, customizations (including plugins, workflows, Power Automate), and data migrations.<\/li><\/ul><ul><li>Provide technical leadership and guidance to delivery teams including developers, consultants, and testers.<\/li><\/ul><ul><li>Collaborate with stakeholders across IT, business units, and external vendors.<\/li><\/ul><ul><li>Drive governance around D365 customizations and Power Platform components.<\/li><\/ul><ul><li>Ensure adherence to Microsoft best practices and enterprise architecture standards.<\/li><\/ul><ul><li>Lead performance tuning, code reviews, and quality assurance efforts.<\/li><\/ul><ul><li>Stay current on D365 roadmap and recommend new capabilities where appropriate.<\/li><\/ul><ul><li>Working with leadership to budget a project<\/li><\/ul><ul><li>Pre-sales experience (ideally if we can find someone with some that would be ideal, but willing to upskill and train if have the acumen).\u00a0<\/li><\/ul><p><b>Required Qualifications:<\/b><\/p><ul><li>8&#43; years of experience with Microsoft Dynamics CRM \/ D365 CE, including multiple full-cycle implementations.<\/li><\/ul><ul><li>Strong understanding of Power Platform (Power Apps, Power Automate, Dataverse).<\/li><\/ul><ul><li>Expertise in data modeling, integrations (Azure Logic Apps, APIs), and security models in D365.<\/li><\/ul><ul><li>Hands-on experience with Dynamics SDK, JavaScript, C#, and custom plugin development.<\/li><\/ul><ul><li>Experience with CI\/CD for D365 using Azure DevOps.<\/li><\/ul><ul><li>Excellent communication, leadership, and stakeholder management skills.<\/li><\/ul><p><b>Preferred Qualifications:<\/b><\/p><ul><li>Microsoft Certified: Power Platform Solution Architect Expert or equivalent certifications.<\/li><\/ul><ul><li>Experience integrating with ERP systems (e.g., Dynamics 365 Finance &amp; Operations).<\/li><\/ul><ul><li>Knowledge of Dynamics 365 Customer Insights, Omnichannel, or Voice of the Customer.<\/li><\/ul><ul><li>Background in industries such as finance, healthcare, or public sector is a plus.<\/li><\/ul><p><\/p><p><b>Salary Range:<\/b><\/p><p><\/p><p><span>The base salary range for this position is $95,720- $150,417 CAD, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/span><\/p><p><span>The deadline to apply for this position is: 9\/02. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/span><\/p><p><\/p><p>#WFH<\/p><p>#LI-Remote<\/p><p>#Concentrix<\/p><p><\/p><p><\/p><p><b>Physical and Mental Requirements:\u00a0<br \/><\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br \/><b>Equal Opportunity Statement:<\/b><\/p><p><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement:<\/b><\/p><p><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI):<\/b><\/p><p><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><\/p><p><b>Work Authorization:<\/b><\/p><p><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered. Currently, this position may only be performed in the following provinces\/territories: AB, BC, MB, NB, NL, NS, ON, PE, and SK.<\/p><p><b><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click<\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u> HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1756715\",\"location\":\"CAN, Nova 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equipe;<\/span><span>\u200b<\/span><\/div><div><span><span>\u2022<\/span><\/span><span>Promover os valores da <\/span><span>Concentrix<\/span><span> por meio de comportamentos e atitudes<\/span><\/div><p><\/p><p><i><b>Perfil:<\/b><\/i><\/p><p>experi\u00eancia como Coordenador de Opera\u00e7\u00f5es de Call Center(externo mais de 3 anos)<br \/>conhecimento em six sigma, yellow belt<br \/>excel intermedi\u00e1rio<br \/><br \/><i><b><span>Informa\u00e7\u00f5es adicionais<\/span>:<\/b><\/i><\/p><p><br \/>Formato Presencial na Barra Funda<\/p><div><span>Escala 5x2 <\/span><span>com <\/span><span>folgas<\/span><span> <\/span><span>alternadas<\/span><span> <\/span><span>aos<\/span><span> fins de <\/span><span>semana<br \/>Flexibilidade de hor\u00e1rio para turnos vespertinos e eventuais coberturas do turno da madrugada<\/span><\/div><div><\/div><div><span><i><b>Oferecemos:<\/b><\/i>\u00a0<br \/>* Oportunidade de carreira e desenvolvimento;<br \/>* Parceria com diversas empresas, cursos, escolas de idioma (que nos oferecem descontos exclusivos);\u00a0<br \/>* Vale transporte;\u00a0<br \/>* Vale refei\u00e7\u00e3o;\u00a0<br \/>* Seguro de Vida;\u00a0<br \/>* Assist\u00eancia M\u00e9dica;\u00a0<br \/>* Assist\u00eancia Odontol\u00f3gica;\u00a0<br \/>* Aux\u00edlio creche;\u00a0<\/span><\/div><div><\/div><div><\/div>\",\"ats_external_id\":\"R1752256\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"7000\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-08-25T02:04:22.428+08:00\",\"created_at\":\"2026-08-19T02:04:48.094+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDIzNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/Sr-Team-Leader--Operations---Unilingual_R1752256\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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980003198\",\"reference_id\":\"980003198\",\"custom_reference_id\":\"980003198\",\"company_reference_id\":null},{\"wid\":\"c03d0478f7c3102006bcf21f1bf10000\",\"descriptor\":\"W0ZRKH Superbet - Inbound - Chat - Sao Paulo - BR - Portugues\",\"reference_id\":\"W0ZRKH\",\"custom_reference_id\":\"W0ZRKH\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0b4f3b393910000\",\"descriptor\":\"Services Tech Experience Inovacao E Tecnologia Em Relacionamento Ltda.\",\"reference_id\":\"WBR05\",\"custom_reference_id\":null,\"company_reference_id\":\"WBR05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"joseliana.oliveira@concentrix.com\"},\"first_name\":\"Joseliana Oliveira (103462512)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1752256\",\"wid\":\"80746de7748710258fc39b1f76460000\",\"descriptor\":\"Sr. Team Leader, Operations - Unilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"869\",\"campaign_id\":\"24231\",\"campaign_title\":\"Trainer II R1747743\",\"campaign_type\":\"job_application\",\"job_title\":\"Analista de Treinamento Bil\u00edngue\",\"street\":\"BRA Sao Paulo - Rua Achilles Orlando Curtolo-Flrs 1-5\",\"address\":\"BRA Sao Paulo - Rua Achilles Orlando Curtolo-Flrs 1-5\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"1000\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult\/accelerated learning techniques using a variety of training delivery modalities in a classroom environment\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Accountable for achieving individual training performance metrics\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients<\/li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids<\/li><li>Measure the effectiveness of training programs using various feedback methods \u2013 focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation\u00a0<\/li><li>Recommend curriculum modifications to Training Manager\/Supervisor on the basis of internal customer feedback and\/or Training Needs Analysis\u00a0<\/li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong communication skills, both written and verbal\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proficient in\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/li><li>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong attention to detail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Sense of professionalism and ability to develop good relationships\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><p>Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills<\/p><p>Analyzes possible solutions using standard procedures and principles<\/p><p>Builds knowledge of the organization, processes and customers Solves a range of straightforward problems<\/p><p>Receives a moderate level of guidance and direction<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1747743\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"3600\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-08-28T00:05:38.084+08:00\",\"created_at\":\"2026-08-19T02:04:46.822+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDIzMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Achilles-Orlando-Curtolo-Flrs-1-5\/Analista-de-Treinamento-Bilngue_R1747743\/apply\",\"head_count\":\"3\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"organization_reference_id\":\"ICNBR\"},\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"1000\",\"primary_location\":{\"id\":\"BR-SAO-ACHIL-02\",\"wid\":\"c02eea488bbd103b3cc51d8990630000\",\"descriptor\":\"BRA Sao Paulo - 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( Bank Recon Team, Fixed Asset Team Inter - Company Team, Finance Team, Controllership Team, Payroll Team, HR, Treasury, Accounts Payable Team, Account Receivable Team).<\/p><p>Perform monthly flux analysis for data completeness and accuracy<\/p><p>Identify areas for improvements and drive continuous process improvement that would yield productivity efficiencies, improved quality of work, enhanced controls and compliance, customer satisfaction, etc.<\/p><p>Ensure that processes are compliant with the global standards, SOX controls and CNX capitalization policy<\/p><p>Meet or exceed targets as pre-determined on the performance scorecard<\/p><p>Collaborate and maintain strong business engagement with other verticals like core GL, Controllership, Finance, Tax, Employee expenses, Accounts payable and Accounts receivable teams<\/p><p>Provides audit support to both internal and external auditors as required<\/p><p>Perfoms any other function as may be delegated by immediate lead (supervisor)<\/p><p>Candidate Profile\u00a0\u00a0\u00a0<\/p><p>The candidate will need to be self-motivated.<span>\u00a0 <\/span>Previous experience in a shared services accounting is required.<span>\u00a0 <\/span>Attention to detail is highly important and a structured methodical approach is necessary. 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Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. 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Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Bld 14 IT SEZ Unit 1, 5th, 6th and 17th Flr\",\"address\":\"IND Gurgaon - Bld 14 IT SEZ Unit 1, 5th, 6th and 17th Flr\",\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"postal_code\":\"122002\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Sr Team Leader is responsible for the day-to-day supervision of a group of call center associates and serves as a mentor and coach to a group of Team Leaders. 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We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<br \/><br \/><br \/><b>Key responsibilities:<\/b><\/h3><ul><li><h3>Handle a team of 20 to 30 people<\/h3><\/li><li><h3>Responsible for New Hire training and Quality audits.<\/h3><\/li><li><h3>This role requires day to day communication directly with the US clients.<\/h3><\/li><li><h3>Report creation and publishing<\/h3><\/li><li><h3>Responsible for the day-to-day supervision of a group of call centre associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/h3><\/li><li><h3>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly<\/h3><\/li><li><h3>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/h3><\/li><li><h3>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an<b> Inside Sales Representative in Barcelona (on-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As an <b>Inside Sales Representative<\/b> on our team, you will:\u00a0\u00a0<\/p><p>- Lead structured follow-up and support calls with prospective customers after they\u2019ve expressed interest in a product\u00a0<br \/>- Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction\u00a0<br \/>- Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences\u00a0<br \/>- Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams\u00a0<br \/>- Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects\u00a0<br \/>- Ensure all customer interactions align with the quality standards and premium positioning of the brand.\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an\u00a0<b>Technical Partner Engineer\u00a0\u200bin Barcelona (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an\u00a0<b>Technical Partner Engineer<\/b>\u00a0on our team, you will:\u00a0<\/p><p>- Provide technical guidance to partners, helping to remove blockers and ensure smooth integration and migration.<br \/>- Recommend integration and migration strategies, enterprise architectures, platforms, and application infrastructure needed for successful implementation<br \/>- Own the technical relationship with partners, empowering them to execute pilots and proofs of concept.<br \/>- Demonstrate strong technical knowledge as the primary technical liaison, offering solutions and overcoming challenges.<br \/>- Manage client relationships and engage with clients to propose the best solutions.<br \/>- Work closely with partners during migration, ensuring they have all necessary tools for successful deployment.<br \/>- Lead partners towards customer acceptance, facilitating the transition from technical proposal to commercial proposal and ultimately securing contractual agreements.<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Are bilingual or proficient in English\u00a0<\/p><p>- Have 2-4 years of experience in a Technical Support\/Engineer role in a Cloud Computing environment, or equivalent practical experience in a customer or partner-facing role<br \/>- Possess knowledge of cloud computing concepts, such as Big Data, PaaS, and IaaS technologies (a plus)<br \/>- Have experience presenting and delivering technical presentations<br \/>- Bring a strong channel management and pre-sales background (a plus)<br \/>- Have excellent communication and client management skills<br \/>- Hold a GCP Cloud Digital Leader certification<\/p><p><\/p><p><b>It would be a plus if you:<\/b><\/p><p>- Have a Bachelor\u2019s degree in Computer Science, a related field, or equivalent practical experience.<br \/>- Hold Google Cloud Certifications, such as Professional Cloud Architect and Associate Cloud Engineer (a plus).<br \/>- Possess experience in data and information management related to big data trends and business challenges.<br \/>- Have experience using and\/or managing databases.<br \/>- Understand networking concepts, including routing, VPNs, load balancers, and firewalls.<br \/>- Have experience architecting and developing software or infrastructure for scalable, distributed systems.<br \/>- Are able to quickly learn, understand, and work with new and emerging technologies in the cloud\/IT space.<br \/>- Hold additional cloud certifications (an important plus).<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:<\/b><\/p><p>- Full time 39 hours\/week permanent contract: Monday to Friday, 09.00 - 18.00<br \/>- Base salary of 26.742 euros gross\/year &#43; up to 4,000 euros in bonus\u00a0gross\/year &#43; medical insurance<br \/>- Great office location in Barcelona, hybrid model<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. 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and global teams.<br \/>Fluency in English and Portuguese is required.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p>Lead the <b>end-to-end CRM migration strategy<\/b>, from assessment and planning through Go-Live and stabilization.<\/p><\/li><li><p>Develop the <b>overall migration roadmap<\/b>, including phases, milestones, dependencies, resources, and transition activities.<\/p><\/li><li><p>Define and coordinate the <b>migration approach and strategy<\/b>, including sequencing, waves, pilots, cutover, rollback, and contingency plans.<\/p><\/li><li><p>Lead the strategy for <b>historical data migration, retention, accessibility, and legacy system decommissioning<\/b>.<\/p><\/li><li><p>Define the <b>coexistence strategy<\/b> between the current and new platforms during the transition.<\/p><\/li><li><p>Coordinate data migration activities, including <b>data assessment, mapping, validation, reconciliation, and migration readiness<\/b>.<\/p><\/li><li><p>Coordinate migration requirements across <b>CRM, IVR, bots, integrations, automation, recordings, and other connected systems<\/b>.<\/p><\/li><li><p>Lead <b>cutover and Go-Live planning<\/b>, ensuring all technical, operational, business, and customer dependencies are addressed.<\/p><\/li><li><p>Coordinate <b>Go-Live execution and hypercare\/stabilization<\/b>, including issue resolution and transition to steady-state operations.<\/p><\/li><li><p>Identify and manage <b>technical risks, dependencies, gaps, and migration challenges<\/b>, developing mitigation and contingency plans.<\/p><\/li><li><p>Facilitate workshops with business and technical stakeholders to define requirements, migration decisions, and readiness criteria.<\/p><\/li><li><p>Provide clear communication and recommendations to <b>customer stakeholders, technical teams, business teams, and global leadership<\/b>.<\/p><\/li><li><p>Ensure migration deliverables, decisions, milestones, and action items remain on track throughout the project lifecycle.<\/p><\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li><p><b>5&#43; years of experience<\/b> in Technical Project Management, with significant experience leading <b>CRM migration projects<\/b>.<\/p><\/li><li><p><b>Fluent English and Portuguese \u2013 mandatory.<\/b><\/p><\/li><li><p>Proven experience leading <b>end-to-end CRM migrations<\/b>, preferably involving enterprise or contact center environments.<\/p><\/li><li><p>Strong experience developing <b>migration strategies<\/b>, not only coordinating project activities.<\/p><\/li><li><p>Hands-on experience with:<\/p><ul><li><p>CRM migrations and transformations<\/p><\/li><li><p><b>Data migration and historical data<\/b><\/p><\/li><li><p>Data mapping, validation, and reconciliation<\/p><\/li><li><p>Legacy systems and platform coexistence<\/p><\/li><li><p>Integrations and APIs<\/p><\/li><li><p>IVR \/ Contact Center technologies<\/p><\/li><li><p>Bots and automation<\/p><\/li><li><p>Call 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129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\".\",\"long_description\":\"<div><p><b>Step into a Game-Changing Career<\/b><\/p><p><\/p><p>Ready to join an innovative and fast-growing team? We\u2019re a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world\u2019s most recognized brands \u2014 the ones you use every day \u2014 helping them grow through technology and integrated solutions.<\/p><p>If you\u2019re looking to develop your career and feel inspired, this is your opportunity. As a <b>Fashion Support Consultant, <\/b>you\u2019ll be part of a dynamic team of game-changers shaping the future of the fashion industry.<\/p><p><\/p><p><b>Career Growth and Personal Development<\/b><\/p><p>This is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career.<\/p><p><\/p><p><b>What You Will Do in This Role<\/b><\/p><p><\/p><p>At the heart of everything we do is a commitment to people \u2014 our clients, their customers, our teams, our community, and our planet.<\/p><p><\/p><p>As a <b>Fashion Support Consultant<\/b>, you will:<\/p><p><\/p><ul><li><span>Handle incoming customer interactions via phone, email, and other channels, ensuring a high-quality service experience<\/span><\/li><li><span>Accurately log all interactions and provide timely solutions in line with service level agreements (SLAs)<\/span><\/li><li><span>Maintain up-to-date knowledge of products, services, and systems<\/span><\/li><li><span>Identify and escalate complex cases when needed to ensure effective resolution<\/span><\/li><\/ul><p><\/p><p><b>Your Qualifications<\/b><\/p><p><\/p><p>We welcome people from diverse backgrounds who are curious, motivated, and eager to learn. If you are passionate about helping others and delivering excellent customer experiences, you will thrive with us.<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b><\/p><p><\/p><ul><li><span>Are bilingual or proficient in Romanian with an advanced level of English<\/span><\/li><li><span>Have a good understanding of IT platforms, equipment, and applications (Windows, MS Office, internet settings)<\/span><\/li><li><span>Feel comfortable working in a customer service environment<\/span><\/li><li><span>Have strong customer care skills, including active listening and problem-solving<\/span><\/li><li><span>Take ownership of customer requests and follow them through to resolution or escalation<\/span><\/li><\/ul><p>Don\u2019t meet every requirement? No problem. We\u2019re committed to building a diverse, inclusive, and authentic workplace. If you feel you\u2019re a good fit, we encourage you to apply \u2014 we\u2019ll do our best to find the right opportunity for you.<\/p><p><\/p><p><b>What\u2019s in It for You<\/b><\/p><p><\/p><p>We go beyond expectations by creating experiences that truly stand out. That\u2019s why we invest in our people, technology, and future \u2014 including yours.<\/p><p>In this role, you\u2019ll benefit from:<\/p><ul><li><span>Full-time (39 hours\/week) permanent contract, Monday to Friday (09:00\u201318:00)<\/span><\/li><li><span>Salary of \u20ac19.623,94 gross\/year &#43; up to \u20ac1,200 gross\/year in bonus<\/span><\/li><li><span>Onsite Barcelona Office<\/span><\/li><li><span>Referral bonus opportunities<\/span><\/li><li><span>Fully paid training on the company and your project<\/span><\/li><li><span>Career development programs and specialized courses<\/span><\/li><\/ul><p><\/p><p><b>Be Your Best Version<\/b><\/p><p><\/p><p>At Concentrix, we invest in our people because we know that when you thrive, our clients and their customers do too.<\/p><p>If this sounds like the next step in your career, we\u2019d love to hear from you. Apply today and discover why over 440,000 game-changers worldwide choose Concentrix as their employer of choice.<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p>R1756484<\/p><\/div>\",\"ats_external_id\":\"R1756484\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-25T01:59:13.434+02:00\",\"created_at\":\"2026-08-18T12:07:47.091+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODg?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODg\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Inditex - WHSBTSPAIN29\",\"reference_id\":\"WHSBTSPAIN29\",\"custom_reference_id\":\"WHSBTSPAIN29\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"fabiola.lorefici@concentrix.com\"},\"first_name\":\"Fabiola Ludmila Lorefici (102541299)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1756484\",\"wid\":\"9a195b863bec102575fb09d2a7880000\",\"descriptor\":\"Fashion Support Consultant - (Romanian speaking) - Onsite - IN02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1551\",\"campaign_id\":\"987\",\"campaign_title\":\"Advisor II, B2B Sales R1756496\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Representative SMB - (French Speaking) - Hybrid - HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\" -\",\"long_description\":\"<div><div><div><p><\/p><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p><span>If you\u2019re looking to grow and be inspired, as a <\/span><b>Sales Representative SMB <\/b><span>hybrid in Barcelona you will be part of our team of game-changers who are powering the brands of the future.\u00a0\u00a0<\/span><\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><b>\u00a0<\/b><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As an <b>SMB Sales Representative<\/b>, you will play a key role in driving business growth by engaging with prospective and existing customers, identifying their needs, and delivering tailored solutions.<\/p><p><\/p><p><b>Your responsibilities will include:<\/b><\/p><p><\/p><ul><li><span>Managing inbound customer inquiries via phone and email, providing timely, professional, and accurate support.<\/span><\/li><li><span>Consulting with customers to understand their business needs and recommend appropriate products and services.<\/span><\/li><li><span>Building and maintaining strong relationships with leads and customers to foster engagement and drive sales opportunities.<\/span><\/li><li><span>Accurately updating and maintaining customer information and sales activities within the CRM system.<\/span><\/li><li><span>Achieving individual sales targets and contributing to overall team performance goals.<\/span><\/li><li><span>Developing and maintaining a strong understanding of products, pricing, promotions, and internal procedures.<\/span><\/li><li><span>Ensuring service quality meets contractual objectives and key performance indicators (KPIs).<\/span><\/li><li><span>Delivering an exceptional customer experience through professional, courteous, and customer-focused interactions.<\/span><\/li><li><span>Supporting customer retention efforts by ensuring satisfaction and identifying opportunities for upselling and cross-selling.<\/span><\/li><li><span>Participating in initiatives designed to enhance customer satisfaction, improve sales performance, and drive continuous improvement.<\/span><\/li><li><span>Conducting outbound follow-up activities related to marketing campaigns, lead nurturing, and business development opportunities when required.<\/span><\/li><\/ul><p><\/p><p><b>What you&#39;ll bring:<\/b><\/p><p><\/p><ul><li><span>Strong communication and relationship-building skills.<\/span><\/li><li><span>Customer-focused mindset with a passion for sales.<\/span><\/li><li><span>Ability to work in a target-driven environment and meet performance objectives.<\/span><\/li><li><span>Experience using CRM platforms and managing customer pipelines.<\/span><\/li><li><span>Excellent organizational and problem-solving skills.<\/span><\/li><li><\/li><\/ul><p><b>Concentrix is a great match if you:<\/b>\u00a0<\/p><p><\/p><p><span>- <\/span><span>Native French and advanced level of English<\/span><\/p><p>- Have a solid Sales Background (outbound environment)\u00a0<\/p><p>- Are achievement and goal oriented and motivated and self-starter\u00a0<\/p><p>- Have strong communication and good computer skills\u00a0\u00a0<\/p><p>- Have pipeline management and forecasting experience\u00a0<\/p><p><\/p><p><b>It would be a plus if you have\u00a0<\/b><\/p><p><\/p><p>- Previous experience working with channel\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p><\/p><p>- Full time 39 hours\/week permanent contract: Monday to Friday from 09:00 - 18:00<\/p><p>- Salary 20.000 euros gross\/year &#43; up to 4.500 euros gross\/year in bonus<span>\u00a0 <\/span><\/p><p>- Great office location in Barcelona<\/p><p>- Full paid training about the company and the project you will be working on\u00a0<\/p><p>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p><\/p><div><p>\u00a0R1756496<\/p><\/div><p><\/p><p><\/p><\/div><\/div><\/div>\",\"ats_external_id\":\"R1756496\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-25T20:04:01.305+02:00\",\"created_at\":\"2026-08-18T12:07:46.479+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jeanbaptistepaulhenri.bruno@concentrix.com\"},\"first_name\":\"Jean Baptiste Paul Henri Bruno (102538930)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1756496\",\"wid\":\"6dd37eb75b33102576b2aa9806d20000\",\"descriptor\":\"Sales Representative SMB - (French Speaking) - Hybrid - HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1552\",\"campaign_id\":\"986\",\"campaign_title\":\"Advisor I, Customer Service R1756479\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant - (Spanish speaking) - Onsite - IN02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\"Fashion Consultant\",\"long_description\":\"<p><\/p><p><b>Step into a Game-Changing Career<\/b><\/p><p><\/p><p>Ready to join an innovative and fast-growing team? We\u2019re a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world\u2019s most recognized brands \u2014 the ones you use every day \u2014 helping them grow through technology and integrated solutions.<\/p><p>If you\u2019re looking to develop your career and feel inspired, this is your opportunity. As a <b>Fashion Support Consultant, <\/b>you\u2019ll be part of a dynamic team of game-changers shaping the future of the fashion industry.<\/p><p><\/p><p><b>Career Growth and Personal Development<\/b><\/p><p>This is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career.<\/p><p><\/p><p><b>What You Will Do in This Role<\/b><\/p><p><\/p><p>At the heart of everything we do is a commitment to people \u2014 our clients, their customers, our teams, our community, and our planet.<\/p><p><\/p><p>As a <b>Fashion Support Consultant<\/b>, you will:<\/p><p><\/p><ul><li><span>Handle incoming customer interactions via phone, email, and other channels, ensuring a high-quality service experience<\/span><\/li><li><span>Accurately log all interactions and provide timely solutions in line with service level agreements (SLAs)<\/span><\/li><li><span>Maintain up-to-date knowledge of products, services, and systems<\/span><\/li><li><span>Identify and escalate complex cases when needed to ensure effective resolution<\/span><\/li><\/ul><p><\/p><p><b>Your Qualifications<\/b><\/p><p><\/p><p>We welcome people from diverse backgrounds who are curious, motivated, and eager to learn. If you are passionate about helping others and delivering excellent customer experiences, you will thrive with us.<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b><\/p><p><\/p><ul><li><span>Are bilingual or proficient in Spanish<\/span><\/li><li><span>Have a good understanding of IT platforms, equipment, and applications (Windows, MS Office, internet settings)<\/span><\/li><li><span>Feel comfortable working in a customer service environment<\/span><\/li><li><span>Have strong customer care skills, including active listening and problem-solving<\/span><\/li><li><span>Take ownership of customer requests and follow them through to resolution or escalation<\/span><\/li><\/ul><p>Don\u2019t meet every requirement? No problem. We\u2019re committed to building a diverse, inclusive, and authentic workplace. If you feel you\u2019re a good fit, we encourage you to apply \u2014 we\u2019ll do our best to find the right opportunity for you.<\/p><p><\/p><p><b>What\u2019s in It for You<\/b><\/p><p><\/p><p>We go beyond expectations by creating experiences that truly stand out. That\u2019s why we invest in our people, technology, and future \u2014 including yours.<\/p><p>In this role, you\u2019ll benefit from:<\/p><ul><li><span>Full-time (39 hours\/week) permanent contract, Monday to Friday (09:00\u201318:00)<\/span><\/li><li><span>Salary of \u20ac18.052,54gross\/year &#43; up to \u20ac1,200 gross\/year in bonus<\/span><\/li><li><span>Onsite Barcelona Office<\/span><\/li><li><span>Referral bonus opportunities<\/span><\/li><li><span>Fully paid training on the company and your project<\/span><\/li><li><span>Career development programs and specialized courses<\/span><\/li><\/ul><p><\/p><p><b>Be Your Best Version<\/b><\/p><p><\/p><p>At Concentrix, we invest in our people because we know that when you thrive, our clients and their customers do too.<\/p><p>If this sounds like the next step in your career, we\u2019d love to hear from you. Apply today and discover why over 440,000 game-changers worldwide choose Concentrix as their employer of choice.<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p>R1756479<\/p><p><\/p>\",\"ats_external_id\":\"R1756479\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-27T15:58:50.550+02:00\",\"created_at\":\"2026-08-18T12:07:45.883+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODY\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Inditex - WHSBTSPAIN29\",\"reference_id\":\"WHSBTSPAIN29\",\"custom_reference_id\":\"WHSBTSPAIN29\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marco.poloni2@concentrix.com\"},\"first_name\":\"Marco Poloni (102541136)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1756479\",\"wid\":\"57fa9b857221102574b809ab7ef30000\",\"descriptor\":\"Fashion Support Consultant - (Spanish speaking) - Onsite - IN02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1553\",\"campaign_id\":\"985\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1756499\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Spanish - Speaking) On Site TR02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\".\",\"long_description\":\"<div><p><\/p><p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Service Representative in Barcelona (onsite),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>As a <b>Customer Service Representative<\/b> on our team, you will:\u00a0<\/p><p><\/p><ul><li><span>Respond appropriately to\u202fcustomers\u2019\u202frequests and\u00a0provide\u00a0all the necessary advice guaranteeing satisfaction and ensuring contractual SLA is maintained\u202f\u202f<\/span><span>\u00a0<\/span><\/li><li><span>Escalate potential service issues\u202f<\/span><span>\u00a0<\/span><\/li><li><span>To follow all the processes and procedures of the project\u202f\u202f<\/span><span>\u00a0<\/span><\/li><li><span>Provide cover for other Agents in their absence, either within the same team or across teams<\/span><span>\u00a0<\/span><\/li><li><span>Liaise with Supervisors\/ Mentors on specific projects\u00a0where\u00a0requested<\/span><span>\u00a0<\/span><\/li><li><span>To understand and\u00a0comply with\u00a0administrative duties including holiday,\u00a0sickness\u00a0and overtime forms in\u00a0a timely\u00a0and\u00a0accurate\u00a0manner<\/span><span>\u00a0<\/span><\/li><li><span>To attend regular Team Meetings<\/span><span>\u00a0<\/span><\/li><li><span>To work on\u00a0additional\u00a0tasks required by Supervisor or Mentor connected to keeping up the service performance,\u00a0quality\u00a0and customer satisfaction<\/span><span>\u00a0<\/span><\/li><\/ul><p><\/p><p><b>Your qualifications:\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you<\/b>:\u00a0<\/p><p><\/p><p>- Are native in Spanish and proficient in English<\/p><p>- Have previous experience in a similar position and industry\u00a0<\/p><p>- Have basic sales skills, upselling and cross-selling\u00a0<\/p><p>- Are in good disposition to work in a customer service environment\u00a0<\/p><p>- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\u00a0<\/p><p>If you feel you don\u2019t check every box, we encourage you to apply anyway. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.\u00a0<\/p><p><\/p><p><b>Personal abilities<\/b><span>\u202f<\/span><span>\u00a0<\/span><\/p><p><span>\u202f<\/span><span>\u00a0<\/span><\/p><ul><li><span>Very good\u202fcommunication, listening\u202fskills<\/span><span>\u00a0<\/span><\/li><li><span>Customer care skills \u2013 ability to listen to and understand the customers\u2019 needs\u202f<\/span><span>\u00a0<\/span><\/li><li><span>Ability to work in a team<\/span><span>\u00a0<\/span><\/li><li><span>Resistant\u202fto\u202fstress\u202f<\/span><span>\u00a0<\/span><\/li><li><span>Logical approach to problem solving\u202f<\/span><span>\u00a0<\/span><\/li><li><span>Ability to work on own initiative\u202f<\/span><span>\u00a0<\/span><\/li><li><span>Ability to adapt to different situations and needs\u202f<\/span><span>\u00a0<\/span><\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p><\/p><p>- Fixed Term contract, 39 hours\/week contract: Monday-Friday 09:00 - 18:00,<\/p><p>- Salary 18.710,98 euros gross\/year &#43; up to 1.500 euros gross\/year in bonus\u00a0<\/p><p>- Central location in Barcelona<\/p><p>- Full paid training on the company and the project you&#39;ll be working on\u00a0<\/p><p>- Career development programs and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><i>\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Join us!&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What the role looks like:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strategically partner with the Customer Cloud Sales Team to identify and qualify business opportunities and identify key customer technical objections.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Develop strategies to resolve technical obstacles.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Architect client solutions to meet complex business and technical requirements.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Lead the technical aspects of the sales cycle, including technical trainings, client presentations, technical bid responses, product and solution briefings, and proof-of concept technical work&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>May directly work with Customer's Cloud products to demonstrate, design and prototype integrations in customer\/partner environments&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Highlight technical value propositions to the clients, using techniques such as:&nbsp; whiteboard and slide presentations, technical product demonstrations, white papers, trial management and RFI response documents&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Assess technical challenges to develop and deliver recommendations on integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Serve as a technical and subject matter expert to support advanced trainings for team members on moderate to highly complex technical subjects&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Coach and mentor team members and advise managers on creating business and process efficiencies in internal workflows and training materials&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The working hours for this role are <strong>Mon - Fri from 09:00 till 18:00 - Hybrid role<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your profile:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent level of <strong>English and Arabic<\/strong>&nbsp;&ndash; 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whiteboard and slide presentations, technical product demonstrations, white papers, trial management and RFI response documents&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Assess technical challenges to develop and deliver recommendations on integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Serve as a technical and subject matter expert to support advanced trainings for team members on moderate to highly complex technical subjects&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Coach and mentor team members and advise managers on creating business and process efficiencies in internal workflows and training materials&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The working hours for this role are <strong>Mon - Fri from 09:00 till 18:00 - Hybrid role<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your profile:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent level of <strong>English and Polish<\/strong>&nbsp;&ndash; both written and spoken;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prior experience serving as a technical Sales Engineer in an advanced technical environment or equivalent experience in a customer-facing role;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prior experience with advanced technologies, such as: Big Data, PaaS, and IaaS technologies, etc.;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advanced working knowledge of Linux, Web 2.0 development platform, solutions, and\/or related technologies, such as:&nbsp; HTTP, Basic\/NTLM, cookies\/sessions, XML\/XSLT\/XHTML\/HTML, etc.;&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prior experience with AWS, Google Cloud or MS Azure;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proven strong communication skills with a proactive and positive approach to task management (written and verbal);<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Confident presenter with excellent presentation and persuasion skills;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong work ethic and ability to work independently.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mentoring, training, and career development programs;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Happiness programs and internal social events;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer);<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport);<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly food allowance;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Birthday Time Off;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Volunteer Time Off.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in English.&nbsp;<\/p>\\n<p>Only short-listed applicants will be contacted.&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential&nbsp;<\/p>\",\"ats_external_id\":\"BG-941\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-18T13:01:41.904+03:00\",\"created_at\":\"2026-08-18T11:05:12.934+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDE?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1554\",\"campaign_id\":\"983\",\"campaign_title\":\"Advisor II, B2B Sales R1756476\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (French - speaking) - Hybrid  HE04\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\"Inside Sales Representative in\u00a0Barcelona (Hybrid)\",\"long_description\":\"<div><p><\/p><\/div><div><p><b><span>Experience the power of a game-changing career\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Want to be part of an innovative and growing team?<\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>looking to grow and be inspired, as an<span>\u00a0<\/span><\/span><\/span><b><span>Inside Sales Representative in<span>\u00a0<\/span><\/span><\/b><b><span>Barcelona (Hybrid)<\/span><\/b><b><span>,<\/span><\/b><span><span><span>\u00a0<\/span>you will be part of our team of<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>who are powering the brands of the future in<span>\u00a0<\/span><\/span><span>tech.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Career growth and personal development\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This is<span>\u00a0<\/span><\/span><span>a great opportunity<\/span><span><span>\u00a0<\/span>to experience the power of<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next and develop \u201cfriends for life\u201d at the same time.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>cutting-edge<\/span><span><span>\u00a0<\/span>technologies, and the continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As an<span>\u00a0<\/span><\/span><\/span><b><span>Inside Sales Representative<\/span><\/b><span><span><span>\u00a0<\/span>on our team, you will:\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Provide expert assistance to the list of clients and partners using a consultative approach to account management<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Create the business environment for sustained growth on the account<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Develop and maintain the relationship within the account in order to maintain long term visibility of strategy, plans and competitor activity<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Research new sales opportunities within the existing portfolio of accounts<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Prepare commercial and technical service proposals - Focus on driving profitability through proactive management - Execute and achieve sales quota and targets<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Track, manage, and report ongoing activity relative to sales pipeline.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Timely response and resolution of incoming customer or partner calls<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Your qualifications\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Concentrix is a great match if you:\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Are proficient or bilingual in<span>\u00a0French <\/span><\/span><\/span><span><span>with advanced English<\/span><\/span><br \/><span><span>- Have a solid sales background and<span>\u00a0<\/span><\/span><span>previous<\/span><span><span>\u00a0<\/span>experience in Sales B2B<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have<span>\u00a0<\/span><\/span><span>strong communication<\/span><span><span>\u00a0<\/span>skills<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are achievement and goal oriented, motivated and self-starter<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have<span>\u00a0<\/span><\/span><span>previous<\/span><span><span>\u00a0<\/span>experience working with channel<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are dynamic and energetic<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Don\u2019t<\/span><span><span>\u00a0<\/span>meet every requirement? No worries.<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you<span>\u00a0<\/span><\/span><span>don\u2019t<\/span><span><span>\u00a0<\/span>check every box, we still encourage you to apply.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>do our best to match you with the right job, whether<span>\u00a0<\/span><\/span><span>it\u2019s<\/span><span><span>\u00a0<\/span>this one or another role<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><\/span><span><span>Full-time<span>\u00a0<\/span><\/span><\/span><span><span>contract,<span>\u00a0<\/span><\/span><\/span><span><span>39<\/span><\/span><span><span><span>\u00a0<\/span>hours<\/span><span>\/week:<span>\u00a0<\/span><\/span><\/span><span><span>Monday to Friday 09:00 to 18:0<\/span><\/span><span><span>0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salary offer: on-target earnings<span>\u00a0<\/span><\/span>21.600 &#43; 7.400 Bonus &#43; medical insurance<\/span><br \/><span><span>- Friends hunting (referral) bonus<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><\/span>Great office location in Barcelona with a hybrid working model.<br \/><span><span>- Full paid training about the company and the project you will be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development program and specialized courses<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Opportunities for a career abroad through the International Mobility Program<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Experience the best version of you<\/span><span>!\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At<span>\u00a0<\/span><\/span><\/span><b><span>Concentrix<\/span><\/b><span><span>, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>\u00a0<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer\u00a0<\/span><\/i><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><\/p><p>R1756476<\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><p><\/p>\",\"ats_external_id\":\"R1756476\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":\"1748\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-24T01:59:13.029+02:00\",\"created_at\":\"2026-08-18T10:04:14.240+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"alessandra.boreggio@concentrix.com\"},\"first_name\":\"Boreggio, Alessandra\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102541577\",\"wid\":\"da7d7d2449a2101033343026c9780002\",\"descriptor\":\"Alessandra Boreggio (102541577)\"},{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383918\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Representative--French---speaking----Hybrid--HE04_R1756476\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Representative--French---speaking----Hybrid--HE04_R1756476\/apply\",\"job_requisition_id\":\"R1756476\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"802b378014f110265003269079cc0000\",\"descriptor\":\"W0ZZG8 Hpi Coe Generalist Isr\",\"reference_id\":\"W0ZZG8\",\"custom_reference_id\":\"W0ZZG8\",\"company_reference_id\":null},{\"wid\":\"8a79dc80d8021025fc738d5cfcd20000\",\"descriptor\":\"25544 - HPINC - 980008576\",\"reference_id\":\"980008576\",\"custom_reference_id\":\"980008576\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"luke.gilbert@concentrix.com\"},\"first_name\":\"Luke Graham Gilbert (102542552)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1756476\",\"wid\":\"1b028840adbd1035d958a57bd4920000\",\"descriptor\":\"Inside Sales Representative (French - speaking) - Hybrid  HE04\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1630\",\"campaign_id\":\"1105\",\"campaign_title\":\"GTM \/ DE \/ LPZ \/ VF Wholesale Sales_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenservice Mitarbeiter (m\/w\/d) R\u00fcckgewinnung & Sales\",\"street\":\"Torgauer Platz 1\",\"address\":\"Torgauer Platz 1\",\"city\":\"Leipzig\",\"state\":\"Sachsen\",\"postal_code\":\"04315\",\"region\":\"Sachsen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Leipzig!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <span data-teams=\\\"true\\\"><strong>Kundenservice Mitarbeiter (m\/w\/d) R&uuml;ckgewinnung &amp; Sales<\/strong><\/span>&nbsp;&ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch Provision: durchschnittlich 900,00 &euro; brutto\/Monat und mehr<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Standort: Leipzig<\/li>\\n<li>Servicezeiten: Montag - Freitag 08:00 - 20:00 Uhr, Samstag 09:00 - 18:00 Uhr<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Inbound &amp; Outbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Bearbeite Vertragsverl&auml;ngerungen und k&uuml;mmere dich um Kundenr&uuml;ckgewinnung<\/strong><\/li>\\n<li><strong>Biete passende L&ouml;sungen an <\/strong>und sichere dir dadurch die Kundenzufriedenheit<\/li>\\n<li>Berate interessierte Anrufer zu den aktuellen Tarifen und <strong>generiere Neukunden<\/strong><\/li>\\n<li>Sorge f&uuml;r ein\u202f<strong>optimales Kundenerlebnis<\/strong><\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/fMGAdP6.png\\\" alt=\\\"\\\" width=\\\"108\\\" height=\\\"18\\\" \/> &bdquo;Sehr tolle Teamleiter, es wird auf Mitarbeiter eingegangen und Mitarbeiter wertgesch&auml;tzt.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li><span data-teams=\\\"true\\\">Du kommunizierst <strong>wertsch&auml;tzend<\/strong>, auf Augenh&ouml;he und &uuml;berzeugst mit <strong>zielorientierter Gespr&auml;chsf&uuml;hrung<\/strong><\/span><\/li>\\n<li>Du besitzt <strong>Technisches Know-how <\/strong>gepaart mit einer<strong> starken Vertriebsorientierung<\/strong><\/li>\\n<li>Themen der <strong>Telekommunikationsbranche&nbsp;<\/strong>wecken dein Interesse<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC <\/strong>und kennst dich mit Mobilfunk aus<\/li>\\n<li><strong>Neue Tools und Technologien <\/strong>sind genau dein Ding<\/li>\\n<li>Du hast Lust mit unserem Team <strong>am Standort in Leipzig<\/strong>&nbsp;zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice oder Vertrieb? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Voll- oder Teilzeit<\/strong>&nbsp;&ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li><strong>Bis zu 24 Urlaubstage<\/strong> - mit steigender Betriebszugeh&ouml;rigkeit kommen weitere Tage dazu<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong>, von unseren Trainern &ndash; sie bringen dir alles bei<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong><\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten Fitnessstudios<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Torgauer Platz 1, 04315 Leipzig &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<br \/><\/strong><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0800 50 60 080.&nbsp;<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<br \/><\/strong>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1105\",\"location\":\"Leipzig, Sachsen\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-19T10:31:44.421+02:00\",\"created_at\":\"2026-08-18T09:45:13.575+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA1?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"879\",\"campaign_id\":\"24145\",\"campaign_title\":\"Principal, Global Analytic (TCF) R1756420\",\"campaign_type\":\"job_application\",\"job_title\":\"Lead Databricks Consultant\",\"street\":\"CAN ON Work-at-Home\",\"address\":\"CAN ON Work-at-Home\",\"city\":\"CAN\",\"state\":\"Ontario\",\"postal_code\":\"L5B 1R6\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Lead Databricks Consultant - Strategic Solution Architecture\u00a0 <\/b><\/p><p><\/p><p><b>Key responsibilities\u00a0<\/b><\/p><p><\/p><p><b>Presales and solutioning\u00a0<\/b><\/p><ul><li><p>Partner with sales and account teams to run discovery sessions, understand customer\u00a0objectives, and\u00a0identify\u00a0high value\u00a0Databricks use cases.\u00a0<\/p><\/li><\/ul><ul><li><p>Shape solution visions and reference architectures for data, analytics, and AI platforms built on Databricks and cloud services (Azure, AWS, or GCP).\u00a0<\/p><\/li><\/ul><ul><li><p>Develop proposals and statements of work, including scope, phases, estimates, risks, and assumptions for Databricks engagements.\u00a0<\/p><\/li><\/ul><ul><li><p>Deliver technical presentations, whiteboard sessions, and demos that clearly communicate Databricks capabilities and business value to diverse audiences.\u00a0<\/p><\/li><\/ul><ul><li><p>Address technical objections, guide architecture discussions, and build confidence with client architects and executives during the sales cycle.\u00a0<\/p><\/li><li><p>Drive additional revenue by proactively uncovering opportunities to expand business<i> <\/i>within current customer base<\/p><\/li><\/ul><p><\/p><p><b>Architecture and delivery leadership\u00a0<\/b><\/p><ul><li><p>Lead the design and implementation of secure, scalable Databricks Lakehouse architectures, including Delta Lake, Unity Catalog, and integration with upstream and downstream systems.\u00a0<\/p><\/li><li><p>Pro-actively define offerings, IP and associated collateral that will resonate with both new\/existing customers and help close new business<\/p><\/li><\/ul><ul><li><p>Oversee the\u00a0build\u00a0of batch and streaming data pipelines, notebooks, and Databricks SQL assets using Spark, Python, and SQL, following medallion and other\u00a0best practice\u00a0patterns.\u00a0<\/p><\/li><\/ul><ul><li><p>Define and enforce engineering standards, including code quality, testing, CI\/CD, observability, and operational readiness for Databricks workloads.\u00a0<\/p><\/li><\/ul><ul><li><p>Collaborate with project managers and client stakeholders to plan releases, manage dependencies, mitigate risks, and ensure\u00a0on time,\u00a0on budget\u00a0delivery.\u00a0<\/p><\/li><\/ul><ul><li><p>Provide\u00a0hands on\u00a0technical leadership to data engineers and analysts, reviewing designs and code, and unblocking complex technical issues.\u00a0<\/p><\/li><\/ul><p><\/p><p><b>Governance, operations, and adoption\u00a0<\/b><\/p><ul><li><p>Implement data governance and security practices using Unity Catalog and related tools, including access control, lineage, and\u00a0compliance aligned\u00a0policies.\u00a0<\/p><\/li><\/ul><ul><li><p>Optimize\u00a0performance, reliability, and cost of Databricks workloads through cluster tuning, storage strategies, and monitoring.\u00a0<\/p><\/li><\/ul><ul><li><p>Drive change management and enablement by creating documentation, runbooks, and training materials, and\u00a0facilitating\u00a0knowledge transfer to client teams.\u00a0<\/p><\/li><\/ul><ul><li><p>Support production\u00a0go lives\u00a0and\u00a0post olive\u00a0stabilization, ensuring robust handover to client operations or managed services teams.\u00a0<\/p><\/li><\/ul><ul><li><p>Work with specialty sales team and COE Lead to create a plan to engage with and add net new customers to existing portfolio<\/p><\/li><\/ul><p><\/p><p><b>Required qualifications\u00a0<\/b><\/p><ul><li><p>Excellent communication, stakeholder management, and presentation skills, with the ability to influence technical and nontechnical audiences.\u00a0<\/p><\/li><\/ul><ul><li><p>Demonstrated ability to run workshops, gather requirements, and translate business needs into technical designs and phased roadmaps.\u00a0<\/p><\/li><\/ul><ul><li><p>Proven experience leading\u00a0client facing\u00a0data or analytics projects in a consulting, professional services, or similar environment.\u00a0<\/p><\/li><\/ul><ul><li><p>Extensive\u00a0hands-on\u00a0experience designing and delivering data platforms and pipelines on Databricks, including Delta Lake, Jobs\/Workflows, and Databricks SQL.\u00a0<\/p><\/li><\/ul><ul><li><p>Strong programming skills in at least two of: Python,\u00a0PySpark, and SQL, with\u00a0demonstrated\u00a0ability to build\u00a0performant\u00a0batch and streaming solutions.\u00a0<\/p><\/li><\/ul><ul><li><p>Solid understanding of cloud services (Azure,\u00a0AWS,\u00a0or GCP) relevant to Databricks deployments, such as storage, networking, identity, and DevOps tooling.\u00a0<\/p><\/li><\/ul><ul><li><p>Experience implementing data governance, security, and access control in Lakehouse or data platform environments using Unity Catalog or similar tools.\u00a0<\/p><\/li><\/ul><p><\/p><p><b>Preferred qualifications\u00a0<\/b><\/p><ul><li><p>Experience with largescale data platform migrations or modernizations (e.g., from legacy ETL\/warehouse tools to Databricks).<\/p><\/li><\/ul><p><\/p><p><span>The base salary for this position is CAD $114,000 -$164,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/span><\/p><p><\/p><p><span>The deadline to apply for this position is: 09\/15\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/span><\/p><p><span>\u00a0<\/span><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><span>#concentrix<\/span><\/p><p><span>#WAH<\/span><\/p><p><span>#LI-Remote<\/span><\/p><p><\/p><p><\/p><p><b>Physical and Mental Requirements:\u00a0<br \/><\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br \/><b>Equal Opportunity Statement:<\/b><\/p><p><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement:<\/b><\/p><p><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI):<\/b><\/p><p><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><\/p><p><b>Work Authorization:<\/b><\/p><p><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered. 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Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Experience in actively contributing in establishment and Management of a Risk Management program for Internal Business and Third Parties to detect and mitigate risks which would include establishing capability to monitor, manage and audit risks and associated actions, establish training &amp; awareness, driving reviews and supporting internal and external audits. Ability to think out-of-the-box and maintain balance of security risk vs solution within the best technical and cost opportunity limits, to meet the company standard, regulatory and the contractual obligations. Ability to work in a team and develop strong relationship bond with the Business and Cross-Platform teams while always wearing a \u201cready on the toes\u201d attitude to support the organization at his best efforts. Ability to achieve positive &amp; successful results for Information Security Risk Management activity, apprising the leadership about the specific risks from their vertical, through direct interaction and tactical influence over stakeholders.<\/p><p><\/p><p>Responsibilities:<\/p><ul><li>\u2022 Drive Information Security Risk Management activity globally for all the business engagements and third parties<\/li><li>\u2022 Maintain and Improve the risk management frameworks at Concentrix<\/li><li>\u2022 Work with business teams and support teams to drive Risk Assessments for their respective spans including third parties<\/li><li>\u2022 Deliver training to teams on Risk Management<\/li><li>\u2022 Interpret the business contractual requirements (Technology &amp; Information Security) to align Risk Management program<\/li><li>\u2022 Develop the documents as required or guiding the team responsible in development of the required documentation<\/li><li>\u2022 Support and manage Internal and External risks<\/li><li>\u2022 Handle and respond to client audits, reviews and assessments through time-bound and committed methodology<\/li><li>\u2022 Communicate effectively the risks, vulnerabilities, threats and findings of the assessments and reviews to senior management and relevant stakeholders and co-ordinate and govern the closure, as required.<\/li><li>Complete all assigned, mandatory training within the timeframe provided<\/li><li>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports\u00a0<\/li><\/ul><p><\/p><p>Accountability:<\/p><p>Accountable for Location level activities:<\/p><p>\u2022 Drive Information Security Risk Management activity globally for all the business engagements and third parties<\/p><p>\u2022 Maintain and Improve the risk management frameworks at Concentrix<\/p><p>\u2022 Work with business teams and support teams to drive Risk Assessments for their respective spans including third parties<\/p><p>\u2022 Deliver training to teams on Risk Management<\/p><p>\u2022 Interpret the business contractual requirements (Technology &amp; Information Security) to align Risk Management program<\/p><p>\u2022 Develop the documents as required or guiding the team responsible in development of the required documentation<\/p><p>\u2022 Support and manage Internal and External risks<\/p><p>\u2022 Handle and respond to client audits, reviews and assessments through time-bound and committed methodology<\/p><p>\u2022 Communicate effectively the risks, vulnerabilities, threats and findings of the assessments and reviews to senior management and relevant stakeholders and co-ordinate and govern the closure, as required<\/p><p><\/p><p>Qualifications:<\/p><p>Educational Requirements<\/p><p>Bachelor\u2019s Degree (preferred)<\/p><p><\/p><p>Required Certifications:<\/p><p>Bonus points for Professional Security and \/ or Privacy credentials \/ certifications like CISSP, CISA, CRISC, CISM, HCISPP, CIPP\/IT, etc.<\/p>\",\"ats_external_id\":\"R1755264\",\"location\":\"Angeles City, Pampanga\",\"job_type\":\"full_time\",\"salary\":\"188.5\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-08-27T20:07:51.735+08:00\",\"created_at\":\"2026-08-18T00:04:27.134+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDEzNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Angeles-City---Clark-2\/Associate-Specialist--Governance--Risk-and-Compliance_R1755264\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Governance Risk and Compliance\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Angeles City\",\"state\":\"Pampanga\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2009\",\"primary_location\":{\"id\":\"PH-ANG-CLARK-Y0\",\"wid\":\"d077af071d7c107b0aa6852df0b8fb78\",\"descriptor\":\"PHL Angeles City - 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This position is responsible for building and maintaining client relationships, meeting service level agreements and achieving financial expectations.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Maintain and grow revenue of program(s); responsible for profitability including revenue, margins, billing, seat utilization and retention<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensures program has proficient training, staff development, and effective employee relation\/recognition programs<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure that the operations is in compliance with active contracts<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Oversee client relationships; facilitate open communications, understand client perspectives\/expectations, and monitor client satisfaction<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Partnering with Business Development to leverage and expand new business from client(s)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their teams and offer on-going developmental support<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain relationships with strategic vendors in order to facilitate open communications, understand changing technologies and stay abreast of industry trends<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in opportunity review calls for new business and facilitate site visits from potential clients, keep up to date through trade shows, industry events, and related activities<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Host Business reviews on regular basis, communicate the overall objectives within common reports (service reports and Operational Efficiency Reports), ensure that customer, operational and capacity requirements are addressed (i.e. Telecommunications, Information Technology, Legal, HR, Finance, Facilities), hold weekly meetings with all functional leaders and direct reports reviewing site operations, needs, and upcoming events<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s Degree Preferred with more than ten years of experience (with two to four years of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish specific goals<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to implement Change; flexibility to quickly adapt to changing business needs<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Proven ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to take initiative and ownership with focus on continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to foster customer service disposition and sense of professionalism for self and team<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p>Provides leadership to managers, supervisors and\/or professional staff.\u00a0 Is accountable for the performance and results of multiple related units.\u00a0\u00a0 Recommends operational objectives and develops departmental plans, including business, production and\/or organizational priorities.\u00a0 Controls resources and policy formation in area of responsibility.\u00a0 Decisions are guided by resource availability and functional objectives.\u00a0 Develops and administers performance requirements; may have budget responsibilities.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1754237\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"975000\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-08-20T14:05:27.544+08:00\",\"created_at\":\"2026-08-17T20:04:11.816+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDExNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-G-Grd-Flr\/Operations-Manager_R1754237\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1159\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-04\",\"wid\":\"740544c0a47f012c9aa11e8f1f115264\",\"descriptor\":\"PHL Quezon City - UP Ayala TechnoHub Bldg G, Grd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"camillerae.usman@concentrix.com\"},\"first_name\":\"Usman, Camille Rae\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101833680\",\"wid\":\"b4c7af8eeeb50151d7582b0ab31ac60d\",\"descriptor\":\"Camille Rae Usman (101833680)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0605\",\"descriptor\":\"Operations Manager II\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383871\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-G-Grd-Flr\/Operations-Manager_R1754237\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-G-Grd-Flr\/Operations-Manager_R1754237\/apply\",\"job_requisition_id\":\"R1754237\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"c4d139685d17101235065c0aa3e90000\",\"descriptor\":\"10245 - Allstate - 980001449\",\"reference_id\":\"980001449\",\"custom_reference_id\":\"980001449\",\"company_reference_id\":null},{\"wid\":\"b03ca1d776461012352f2a7076fd0000\",\"descriptor\":\"W0ZJAZ Allstate Co Voice Unlicensed ENG\",\"reference_id\":\"W0ZJAZ\",\"custom_reference_id\":\"W0ZJAZ\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801c63800c3223c06f8c3\",\"descriptor\":\"COGS (SITE) Operations Manager Direct\",\"reference_id\":\"OPERATSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"joseluisfrancisco.gutierrez@concentrix.com\"},\"first_name\":\"Jorel Gutierrez (103170005)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1754237\",\"wid\":\"89644dc6e8fc10252f0f55a44ba40000\",\"descriptor\":\"Operations Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_8B\",\"wid\":\"0227dc387a0901afed42c8f6e0656d35\",\"descriptor\":\"Grade 8B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2034\",\"campaign_id\":\"req-78cc745a3c799290\",\"campaign_title\":\"Health Claims Specialist (Bilingual: English\/French) On-Site\",\"campaign_type\":null,\"job_title\":\"Health Claims Specialist (Bilingual: English\/French) On-Site\",\"street\":null,\"address\":null,\"city\":\"Oshawa\",\"state\":\"Ontario\",\"postal_code\":\"L1H 8W8\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Oshawa ON, as a bilingual Health Claims Specialist! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a bilingual Health Claims Specialist position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Health Claims Specialist (Bilingual: French \/ English), you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p><strong><br>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><\/p><p>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE<\/strong><\/p><p><\/p><p>As a bilingual Health Claims Specialist, you\u2019ll:<\/p><ul><li><p>Handle inbound claim requests (dental, drug, health and vision)<\/p><\/li><li><p>Manually adjudicating inbound claims<\/p><\/li><li><p>Retrieve approved reimbursement amounts and create settlements<\/p><\/li><li><p>Effectively close reimbursement requests in a timely manner<\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our bilingual Health Claims Specialist, role include:<\/p><ul><li><p>Must be at least 18 years of age or older<\/p><\/li><li><p>Must possess minimum High School Diploma or equivalent<\/p><\/li><li><p>Call Center experience is an <em>asset<\/em><\/p><\/li><li><p>Claims processing experience<strong><em> <\/em><\/strong><em>Preferred<\/em><\/p><\/li><li><p>Minimum of 1 year customer service experience (retail, restaurant and or call center) <em>Preferred<\/em><\/p><\/li><li><p>Ability to work in a fast-paced environment with extreme attention to detail and ownership<\/p><\/li><li><p>Advanced computer proficiency (including knowledge of windows-based applications)<\/p><\/li><li><p>Excellent written and verbal communications and typing skills required<\/p><\/li><li><p>Mandatory attendance throughout the training period <em>required<\/em>Demonstrates excellent communication skills and ability to have critical conversations with individuals while maintaining a professional environment<\/p><\/li><li><p>Prioritizes work to meet multiple deliverables and deadlines<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base wage for this position is $25.71 (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.<\/p><\/li><li><p>Working hours Mon-Fri 9am-5pm EST<\/p><\/li><li><p>Paid training and lucrative employee referral program.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team.<\/p><\/li><li><p>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/p><\/li><li><p>A range of other perks and benefits.<\/p><\/li><\/ul><p><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><\/p><p>Joignez une \u00e9quipe de classe mondiale \u00e0 Oshawa, ON, en tant que Sp\u00e9cialiste des r\u00e9clamations de sant\u00e9 bilingue! Chez Concentrix, nous recherchons des passionn\u00e9s qui veulent faire la diff\u00e9rence et offrir des exp\u00e9riences et des solutions clients exceptionnelles pour l'une des marques les plus connues au monde. Si vous \u00eates pr\u00eat \u00e0 \u00e9voluer avec une entreprise du Fortune 500 qui a une culture inclusive et prim\u00e9e, votre nouvelle carri\u00e8re commence ici. (Les anciens militaires sont encourag\u00e9s \u00e0 postuler.)<\/p><p><\/p><p><strong>UNE NOUVELLE CARRI\u00c8RE PROPULS\u00c9E PAR VOUS<\/strong><\/p><p><\/p><p>Vous cherchez \u00e0 changer de carri\u00e8re au sein d\u2019une organisation mondiale avant-gardiste qui valorise vraiment les gens, l\u2019inclusivit\u00e9 et un r\u00e9el sentiment d\u2019appartenance? Aimeriez-vous rejoindre une entreprise du Fortune 500 qui re\u00e7oit chaque ann\u00e9e des prix tels que \u00ab Meilleurs lieux de travail au monde \u00bb, \u00ab Meilleure culture d\u2019entreprise \u00bb et \u00ab Meilleures entreprises pour la croissance de carri\u00e8re \u00bb? Alors le poste bilingue de Sp\u00e9cialiste des r\u00e9clamations en sant\u00e9 chez Concentrix est l\u2019endroit parfait pour vous!<\/p><p>En tant que Sp\u00e9cialiste des r\u00e9clamations en sant\u00e9 (bilingue : fran\u00e7ais \/ anglais), vous rejoindrez une \u00e9quipe naturellement diversifi\u00e9e provenant du monde entier, o\u00f9 tous les membres contribuent \u00e0 la r\u00e9ussite et au bien-\u00eatre des autres, fi\u00e8rement unis en tant que \u00ab changeurs de jeu \u00bb. Ensemble, nous servons de partenaire de transformation intelligente pour les marques les plus reconnues au monde, offrant des exp\u00e9riences client exceptionnelles gr\u00e2ce \u00e0 l\u2019innovation technologique.<\/p><p><\/p><p><strong>D\u00c9VELOPPEMENT DE CARRI\u00c8RE ET D\u00c9VELOPPEMENT PERSONNEL<\/strong><\/p><p><\/p><p>C\u2019est une super occasion de r\u00e9inventer enti\u00e8rement votre parcours professionnel tout en vous faisant des \u201camis pour la vie\u201d. Nous vous fournirons toute la formation, les technologies et le soutien continu dont vous aurez besoin pour r\u00e9ussir. De plus, chez Concentrix, il y a un v\u00e9ritable potentiel de croissance professionnelle (et personnelle). En fait, environ 80 % de nos gestionnaires et leaders ont \u00e9t\u00e9 promus en interne ! C\u2019est pourquoi nous offrons une gamme de programmes GRATUITS d\u2019apprentissage et de d\u00e9veloppement du leadership con\u00e7us pour vous mettre sur la voie de la carri\u00e8re dont vous avez toujours r\u00eav\u00e9.<\/p><p><\/p><p><strong>CE QUE VOUS FEREZ DANS CE R\u00d4LE<\/strong><\/p><p><\/p><p>En tant que Sp\u00e9cialiste des r\u00e9clamations en sant\u00e9 bilingue, vous allez :<\/p><ul><li><p>G\u00e9rer les demandes de r\u00e9clamation entrantes (dentaire, m\u00e9dicaments, sant\u00e9 et vision)<\/p><\/li><li><p>Adjudiquer manuellement les r\u00e9clamations entrantes<\/p><\/li><li><p>R\u00e9cup\u00e9rer les montants de remboursement approuv\u00e9s et cr\u00e9er des r\u00e8glements<\/p><\/li><li><p>Clore efficacement les demandes de remboursement en temps utile<\/p><\/li><\/ul><p><\/p><p><strong>VOS QUALIFICATIONS<\/strong> <\/p><p><\/p><p>Vos comp\u00e9tences, votre int\u00e9grit\u00e9, vos connaissances et votre compassion sinc\u00e8re apporteront de la valeur et du succ\u00e8s \u00e0 chaque interaction avec les clients. Les autres qualifications pour notre poste bilingue de Sp\u00e9cialiste des r\u00e9clamations sant\u00e9 incluent : <\/p><ul><li><p>\u00catre \u00e2g\u00e9 d\u2019au moins 18 ans ou plus <\/p><\/li><li><p>Poss\u00e9der au minimum un dipl\u00f4me d\u2019\u00e9tudes secondaires ou \u00e9quivalent <\/p><\/li><li><p>L\u2019exp\u00e9rience en centre d\u2019appels est un atout <\/p><\/li><li><p>L\u2019exp\u00e9rience dans le traitement des r\u00e9clamations est un plus <\/p><\/li><li><p>Minimum d\u2019un an d\u2019exp\u00e9rience en service \u00e0 la client\u00e8le (commerce de d\u00e9tail, restauration ou centre d\u2019appels) pr\u00e9f\u00e9r\u00e9 <\/p><\/li><li><p>Capacit\u00e9 \u00e0 travailler dans un environnement rapide avec une grande attention aux d\u00e9tails et sens des responsabilit\u00e9s <\/p><\/li><li><p>Ma\u00eetrise avanc\u00e9e de l\u2019informatique (y compris connaissance des applications Windows) <\/p><\/li><li><p>Excellentes comp\u00e9tences en communication \u00e9crite et orale et en dactylographie requises <\/p><\/li><li><p>Pr\u00e9sence obligatoire pendant toute la p\u00e9riode de formation <\/p><\/li><li><p>D\u00e9montre d\u2019excellentes comp\u00e9tences en communication et la capacit\u00e9 d\u2019avoir des conversations critiques avec les individus tout en maintenant un environnement professionnel<\/p><\/li><li><p>Priorise le travail pour respecter plusieurs livrables et \u00e9ch\u00e9ances<\/p><\/li><\/ul><p><\/p><p><strong>QU\u2019EST-CE QUE VOUS Y GAGNEZ<\/strong><\/p><p><\/p><p>Une de nos convictions culturelles dit : \u00ab Nous soutenons nos employ\u00e9s. \u00bb C\u2019est pourquoi nous investissons consid\u00e9rablement dans nos innovateurs, dans notre infrastructure et dans nos capacit\u00e9s pour assurer le succ\u00e8s \u00e0 long terme de nos \u00e9quipes et de nos clients. Et nous investirons en VOUS pour vous accompagner dans votre parcours professionnel et votre d\u00e9veloppement personnel. Dans ce r\u00f4le, vous b\u00e9n\u00e9ficierez \u00e9galement de :<\/p><ul><li><p>Le salaire de base pour ce poste est de 25,71 $ (le taux de r\u00e9mun\u00e9ration ne sera pas inf\u00e9rieur au salaire minimum applicable), plus des incitatifs li\u00e9s \u00e0 votre performance et \u00e0 celle de l\u2019entreprise. Les salaires r\u00e9els varieront selon le lieu de travail, les qualifications, les comp\u00e9tences, l\u2019\u00e9ducation, l\u2019exp\u00e9rience et les comp\u00e9tences. Les avantages offerts aux employ\u00e9s admissibles dans ce r\u00f4le comprennent l\u2019assurance m\u00e9dicale, dentaire et vision, un programme complet d\u2019aide aux employ\u00e9s (PAE), un r\u00e9gime enregistr\u00e9 d\u2019\u00e9pargne-retraite, les cong\u00e9s pay\u00e9s et les jours f\u00e9ri\u00e9s.<\/p><\/li><li><p>Heures de travail du lundi au vendredi de 9h \u00e0 17h EST<\/p><\/li><\/ul><ul><li><p>Formation pay\u00e9e et programme lucratif de recommandation d\u2019employ\u00e9s.<\/p><\/li><li><p>Option d\u2019inscription \u00e0 DailyPay pour acc\u00e9der \u00e0 votre paie \u00ab plus t\u00f4t \u00bb, quand vous le voulez.<\/p><\/li><li><p>Programmes de sant\u00e9 et de mieux-\u00eatre avec des partenaires form\u00e9s pour vous aider \u00e0 rester en forme.<\/p><\/li><li><p>Programmes de mentorat pour soutenir votre parcours de carri\u00e8re gratifiant.<\/p><\/li><li><p>Bureau moderne et ultramoderne avec des technologies avanc\u00e9es et une super \u00e9quipe.<\/p><\/li><li><p>Programmes et \u00e9v\u00e9nements qui favorisent l\u2019inclusion et le sentiment d\u2019appartenance, ainsi que la citoyennet\u00e9 mondiale, la durabilit\u00e9 et l\u2019aide \u00e0 la communaut\u00e9.<\/p><\/li><li><p>Opportunit\u00e9s de r\u00e9seautage au sein de l\u2019entreprise avec des groupes organis\u00e9s dans les domaines suivants : R\u00e9seau des femmes, Professionnels noirs, Fiert\u00e9 LGBTQ+, Capacit\u00e9 (handicaps), Dynamique (neurodiversit\u00e9), Femmes en tech, Champions OneEarth, Chouettes sages (exp\u00e9riment\u00e9s), et plus encore.<\/p><\/li><li><p>Une gamme d\u2019autres avantages et privil\u00e8ges.<\/p><\/li><\/ul><p><\/p><p><strong>R\u00c9INVENTEZ LA MEILLEURE VERSION DE VOUS-M\u00caME !<\/strong><\/p><p><\/p><p>Si tout cela vous semble \u00eatre la prochaine \u00e9tape parfaite dans votre parcours professionnel, nous voulons avoir de vos nouvelles. Postulez d\u00e8s aujourd'hui et d\u00e9couvrez pourquoi un demi-million de changeurs de jeu \u00e0 travers le monde consid\u00e8rent Concentrix comme leur \u00ab employeur de choix \u00bb.<\/p><p><\/p><p><strong>DISPONIBILIT\u00c9 DU POSTE<\/strong><\/p><p><\/p><p>Nous acceptons les candidatures pour ce poste en continu. Il s'agit actuellement d'une ouverture imm\u00e9diate; cependant, nous consid\u00e9rons \u00e9galement les candidatures pour de futures opportunit\u00e9s au fur et \u00e0 mesure qu'elles se pr\u00e9sentent. Nous encourageons tous les candidats int\u00e9ress\u00e9s \u00e0 postuler.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-78cc745a3c799290\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-08-17T18:41:25.744Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/T2MVH45728S4W5SNA3KRHCBT6NA3PGVX\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/T2MVH45728S4W5SNA3KRHCBT6NA3PGVX\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"885\",\"campaign_id\":\"24099\",\"campaign_title\":\"Associate, Facilities R1754811\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Facilities\",\"street\":\"PHL Quezon City - Spark Place 5th Flr\",\"address\":\"PHL Quezon City - Spark Place 5th Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Facilities Engineer is responsible for overseeing overall site operation mainly focusing on critical equipment maintenance, compliance and process optimization. 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Knowledge in creating and implementing 52 week calendar<\/li><li>Implement renovation projects, facility improvement, inspection and maintenance program.<\/li><li>Implement and oversee maintenance services involving electrical, mechanical, auxiliary, plumbing, carpentry, masonry, and general building repair.<\/li><li>Manage and coordinate external contractors and vendors for maintenance services, capital projects, and material procurement.<\/li><li>Ensure compliance with building codes, occupational health and safety regulations, environment standards and company policies.<\/li><li>Monitor maintenance budget, control operating cost and recommend cost-efficient solutions for facility management<\/li><li>Lead initiative to improve energy efficiency, waste reduction, workplace safety and operational effectiveness.<\/li><li>Supervise, coach and develop maintenance staff (technician and housekeeping) to ensure quality workmanship, productivity and adherence to safety standard.<\/li><li>Respond promptly to facility-related issues and implement corrective actions to minimize operational disruption.<\/li><li>Responsible for maintaining the infrastructure and equipment of the site<\/li><li>Implement Preventive and corrective maintenance of critical equipment<\/li><li>Analyze and create processes for technical team<\/li><li>Coordinate with building property management<\/li><li>Helpdesk monitoring<\/li><li>Conduct day to day audit to ensure site is always visit\/audit ready<\/li><\/ul>\",\"ats_external_id\":\"R1754811\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"22256.2\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-08-17T18:10:58.326+08:00\",\"created_at\":\"2026-08-17T18:07:51.002+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDA5OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Spark-Place-5th-Flr\/Associate--Facilities_R1754811\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-CUB-SPARK-02\",\"wid\":\"740544c0a47f015c9602778e1f11b462\",\"descriptor\":\"PHL Quezon City - Spark Place 5th Flr\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"lyra.lomocso@concentrix.com\"},\"first_name\":\"Lomocso, Lyra Melissa\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"101518664\",\"wid\":\"7e978fab56340138f5378e43ce48909a\",\"descriptor\":\"Lyra Melissa Lomocso (101518664)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1087\",\"descriptor\":\"Associate, Facilities\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383405\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Spark-Place-5th-Flr\/Associate--Facilities_R1754811\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Spark-Place-5th-Flr\/Associate--Facilities_R1754811\/apply\",\"job_requisition_id\":\"R1754811\"}],\"organizations\":[{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"theresa.cuevas@concentrix.com\"},\"first_name\":\"Tere Cuevas (966927)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1754811\",\"wid\":\"31985244cafd10252a4a218efba60000\",\"descriptor\":\"Associate, Facilities\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Other tasks that may add needed by the role and the company.<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"396\",\"campaign_id\":\"405\",\"campaign_title\":\"Intesa Sanpaolo\/ Hungarian\/ Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support with Hungarian and English - Remote (24\/7)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div class=\\\"jobs-show-main-description__section\\\">\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Experience the power of a game-changing career<\/strong>&nbsp;<\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<em> <strong>Customer Support <\/strong><\/em><strong><em>with Hungarian and English - Remote<\/em>, <\/strong>you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&nbsp;you&nbsp;will&nbsp;do&nbsp;in&nbsp;this&nbsp;role<\/strong><\/p>\\n<p>As&nbsp;a<strong> <em>Customer Support <\/em><\/strong>&nbsp;on&nbsp;our&nbsp;team,&nbsp;you&nbsp;will:<\/p>\\n<ul>\\n<li>Handle inquiries<\/li>\\n<li>Provide 1st level of Support and assist with 2nd level escalations<\/li>\\n<li>Support operation teams with various tasks<\/li>\\n<li>Handle&nbsp;customers&nbsp;complaints&nbsp;and&nbsp;escalations<\/li>\\n<li>Champion&nbsp;better&nbsp;brand&nbsp;experiences&nbsp;for&nbsp;our&nbsp;customers&nbsp;and&nbsp;clients<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your&nbsp;qualifications&nbsp;<\/strong><\/p>\\n<p>Concentrix&nbsp;is&nbsp;a&nbsp;great&nbsp;match&nbsp;if&nbsp;you:<\/p>\\n<ul>\\n<li>Are proficient in both&nbsp;<strong>Hungarian&nbsp;(C1)&nbsp;and&nbsp;English&nbsp;(B2)<\/strong><\/li>\\n<li>Ability&nbsp;to&nbsp;<strong>manage&nbsp;multiple&nbsp;tasks&nbsp;<\/strong>in&nbsp;a&nbsp;fast-paced&nbsp;environment<\/li>\\n<li>Are&nbsp;proactive,&nbsp;self-motivated,&nbsp;and&nbsp;solution-oriented<\/li>\\n<li>Are <strong>available to work in shifts: <\/strong><\/li>\\n<\/ul>\\n<p><span data-teams=\\\"true\\\"><em><strong>Daily:<\/strong><\/em> from 08:00 a.m. to 08:00 p.m. (Monday to Friday);<br \/><em><strong>Night:<\/strong><\/em> from 08:00 p.m. to 08:00 a.m. (Monday to Sunday);<br \/><em><strong>Weekends<\/strong> <\/em>(Saturday and Sunday) and public holidays.<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<ul>\\n<li>Full-time indefinite contract&nbsp;<\/li>\\n<li>Performance bonus&nbsp;<\/li>\\n<li>The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Medical Subscription&nbsp;<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities&nbsp;<\/li>\\n<li>Full paid training on the company and the project you'll be working on&nbsp;<\/li>\\n<li>Career development programs, specialized courses, and language classes&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<p>In accordance with Romania&rsquo;s law, only applicants who are legally authorized to work in Romania will be considered for this position.\u202f<\/p>\\n<\/div>\",\"ats_external_id\":\"RO-405\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T12:40:16.407+03:00\",\"created_at\":\"2026-08-17T16:28:11.991+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDU?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"886\",\"campaign_id\":\"24088\",\"campaign_title\":\"Sr. Technical, IT Operations (TCF) R1753764\",\"campaign_type\":\"job_application\",\"job_title\":\"CCaaS Support Engineer\",\"street\":\"PHL Work-at-Home\",\"address\":\"PHL Work-at-Home\",\"city\":\"PHL\",\"state\":\"Abra\",\"postal_code\":\"2800\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures\",\"long_description\":\"<div>We are seeking a skilled CCaaS<span>\u00a0<\/span><span>Support<\/span><span>\u00a0<\/span>Engineer with experience in Genesys<span>\u00a0<\/span><span>Cloud<\/span>, Amazon Connect, and\/or any other Contact Center as a Service (CCaaS) platforms. The ideal candidate will have hands-on experience providing Level 1 and Level 2<span>\u00a0<\/span><span>support<\/span>, including managing Interactive Voice Response (IVR) systems, call flows \/ routing and managing MAC requests. This role requires a proactive<span>\u00a0<\/span><span>problem<\/span><span>\u00a0<\/span>solver with a good understanding of contact center technologies and a passion for delivering exceptional technical<span>\u00a0<\/span><span>support<\/span><span>\u00a0<\/span>to customers.<br \/>\u00a0<\/div><div><b>Please Note:<\/b><span>\u00a0<\/span>This position requires an Australian Citizen due to customer requirements. Additionally, the role may involve being on-call to<span>\u00a0<\/span><span>support<\/span><span>\u00a0<\/span>24x7 customer operations.<br \/>\u00a0<\/div><div><b>Key Responsibilities:<\/b><\/div><ul><li><b>Technical<span>\u00a0<\/span><\/b><span><b>Support<\/b><\/span><b>:<\/b><span>\u00a0<\/span>Provide Level 1 and Level 2<span>\u00a0<\/span><span>support<\/span><span>\u00a0<\/span>for Genesys<span>\u00a0<\/span><span>Cloud<\/span>, Amazon Connect, and other CCaaS platforms, ensuring rapid resolution of technical issues to minimize downtime.<\/li><li><b>Incident Management:<\/b><span>\u00a0<\/span>Monitor, triage, and resolve incidents related to CCaaS platforms, IVR systems, and core routing, following established protocols and ensuring compliance with SLAs.<\/li><li><b>IVR and Routing Configuration:<\/b><span>\u00a0<\/span>Implement, maintain, and troubleshoot IVR configurations and core routing rules to ensure optimal call flow and customer experience.<\/li><li><b>System Monitoring:<\/b><span>\u00a0<\/span>Continuously monitor system performance and health, proactively identifying potential issues and addressing them before they impact operations.<\/li><li><span><b>Issue<\/b><\/span><b><span>\u00a0<\/span>Escalation:<\/b><span>\u00a0<\/span>Collaborate with internal teams and external vendors to escalate and resolve complex technical issues, ensuring clear communication and status updates.<\/li><li><b>Documentation:<\/b><span>\u00a0<\/span>Maintain accurate and detailed documentation of incidents, solutions, and configurations to build a comprehensive knowledge base for future reference.<\/li><li><b>Continuous Improvement:<\/b><span>\u00a0<\/span>Identify areas for process and system improvement, providing recommendations to enhance efficiency, performance, and customer satisfaction.<\/li><li><b>Collaboration:<\/b><span>\u00a0<\/span>Work closely with cross-functional teams, including network engineers, software developers, and operations teams, to ensure seamless operation and integration of CCaaS platforms.<\/li><li><b>User Training and<span>\u00a0<\/span><\/b><span><b>Support<\/b><\/span><b>:<\/b><span>\u00a0<\/span>Assist end-users with platform-related queries, provide training on system functionalities, and ensure users are equipped to leverage the full potential of the CCaaS platforms.<\/li><\/ul><div><\/div><div><b>Qualifications:<\/b><\/div><ul><li><b>Experience:<\/b><span>\u00a0<\/span>Minimum of 2&#43; years of experience in a technical<span>\u00a0<\/span><span>support<\/span><span>\u00a0<\/span>role with a focus on contact center technologies, including Genesys<span>\u00a0<\/span><span>Cloud<\/span><span>\u00a0<\/span>and\/or Amazon Connect.<\/li><li><b>Technical Expertise:<\/b><span>\u00a0<\/span>Strong hands-on experience with CCaaS platforms, IVR systems, core routing, and call flow configurations. Including other Customer Experience (CX) digital solutions, Voice and Chatbots and Conversational AI.\u00a0 Knowledge of scripting languages and APIs for integrations is a plus.\u00a0<\/li><li><span><b>Problem<\/b><\/span><b>-Solving Skills:<\/b><span>\u00a0<\/span>Excellent analytical and troubleshooting skills, with the ability to quickly identify and resolve complex technical issues.<\/li><li><b>Communication:<\/b><span>\u00a0<\/span>Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users and collaborate effectively with technical teams.<\/li><li><b>Customer Focus:<\/b><span>\u00a0<\/span>Dedicated to delivering exceptional<span>\u00a0<\/span><span>support<\/span><span>\u00a0<\/span>and ensuring a seamless customer experience through proactive<span>\u00a0<\/span><span>issue<\/span><span>\u00a0<\/span>management and resolution.<\/li><li><b>Certifications:<\/b><span>\u00a0<\/span>Relevant certifications in Genesys<span>\u00a0<\/span><span>Cloud<\/span>, Amazon Connect, or other CCaaS platforms are highly desirable.<\/li><li><b>Team Player:<\/b><span>\u00a0<\/span>Ability to work independently as well as part of a team, with a strong commitment to collaboration and continuous learning.<\/li><\/ul><div><\/div><div><b>Preferred Qualifications:<\/b><\/div><ul><li>Experience with other CCaaS platforms and related technologies.<\/li><li>Knowledge of contact center operations and best practices.<\/li><li>Familiarity with ITIL processes and service management tools (e.g Atlassian)<\/li><\/ul><div><\/div><div><b>Why Join Us?<\/b><br \/>At Concentrix, you will join a dynamic team committed to delivering world-class customer experiences through cutting-edge contact center technologies. As a CCaaS<span>\u00a0<\/span><span>Support<\/span><span>\u00a0<\/span>Engineer, you will have the opportunity to work with leading platforms, contribute to process improvements, and play a key role in ensuring our contact center operations run smoothly and efficiently.<\/div>\",\"ats_external_id\":\"R1753764\",\"location\":\"PHL, Abra\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-08-27T14:04:38.378+08:00\",\"created_at\":\"2026-08-17T16:04:44.513+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDA4OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Work-at-Home\/CCaaS-Support-Engineer_R1753764-1\/apply\",\"head_count\":\"3\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"IT Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"PHL\",\"state\":\"Abra\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2800\",\"primary_location\":{\"id\":\"PH-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e434babb49c357\",\"descriptor\":\"PHL Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maerliza.amante@concentrix.com\"},\"first_name\":\"Amante, Ma. 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At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Back Office Claims Support position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Health Claims Specialist, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p><strong><br>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><\/p><p>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE<\/strong><\/p><p><\/p><p>As a Health Claims Specialist, you\u2019ll:<\/p><ul><li><p>Handle inbound claim requests (dental, drug, health and vision)<\/p><\/li><li><p>Manually adjudicating inbound claims<\/p><\/li><li><p>Retrieve approved reimbursement amounts and create settlements<\/p><\/li><li><p>Effectively close reimbursement requests in a timely manner<\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Health Claims Specialist role include:<\/p><ul><li><p>Must be at least 18 years of age or older<\/p><\/li><li><p>Must possess minimum High School Diploma or equivalent<\/p><\/li><li><p>Working hours Mon-Fri 9am-5pm EST<\/p><\/li><li><p>Call Center experience is an <em>asset<\/em><\/p><\/li><li><p>Claims processing experience<strong><em> <\/em><\/strong><em>Preferred<\/em><\/p><\/li><li><p>Minimum of 1 year customer service experience (retail, restaurant and\/or call center) <em>Preferred<\/em><\/p><\/li><li><p>Ability to work in a fast-paced environment with extreme attention to detail and ownership<\/p><\/li><li><p>Advanced computer proficiency (including knowledge of windows-based applications)<\/p><\/li><li><p>Excellent written and verbal communications and typing skills required<\/p><\/li><li><p>Mandatory attendance throughout the training period <em>required<\/em><\/p><\/li><li><p>Demonstrates excellent communication skills and ability to have critical conversations with individuals while maintaining a professional environment<\/p><\/li><li><p>Prioritizes work to meet multiple deliverables and deadlines<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base wage for this position is $21.75<strong> <\/strong>(pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.<\/p><\/li><li><p>Paid training and lucrative employee referral program.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team.<\/p><\/li><li><p>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/p><\/li><li><p>A range of other perks and benefits.<\/p><\/li><\/ul><p><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-2bd82cfa5dcaae07\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-08-17T15:15:49.478Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/YF7PB3ZZXTTEF9PDT2MQTKGJYYEAN73A\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/YF7PB3ZZXTTEF9PDT2MQTKGJYYEAN73A\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1940\",\"campaign_id\":\"1220\",\"campaign_title\":\"Conseillers Clients (H\/F) R\u00e9gleur Sinistre Automobile - Fran\u00e7ais Courant\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseillers Clients (H\/F) R\u00e9gleur Sinistre Automobile - Fran\u00e7ais Courant\",\"street\":null,\"address\":null,\"city\":\"Casablanca\",\"state\":\"Casablanca-Settat\",\"postal_code\":null,\"region\":\"Casablanca\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<ul>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-hveid=\\\"CAEIBhAB\\\" data-sae=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"iNqyIf\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Prendre en charge les d&eacute;clarations de sinistres automobiles des assur&eacute;s.<!--TgQPHd|||[]--><\/span><!--TgQPHd|||[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-hveid=\\\"CAEIBhAC\\\" data-sae=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"iNqyIf\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Analyser les garanties des contrats pour valider la prise en charge.<!--TgQPHd|||[]--><\/span><!--TgQPHd|||[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-hveid=\\\"CAEIBhAD\\\" data-sae=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"iNqyIf\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Proc&eacute;der au r&egrave;glement financier des dossiers selon les proc&eacute;dures &eacute;tablies.<!--TgQPHd|||[]--><\/span><!--TgQPHd|||[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-hveid=\\\"CAEIBhAE\\\" data-sae=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"iNqyIf\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Assurer un accompagnement client de qualit&eacute; tout au long du dossier.<!--TgQPHd|||[]--><\/span><!--TgQPHd|||[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-hveid=\\\"CAEIBhAF\\\" data-sae=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"iNqyIf\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Collaborer avec les experts pour optimiser les d&eacute;lais de traitement.<\/span><\/li>\\n<\/ul>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<ul>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-hveid=\\\"CAEIBxAB\\\" data-sae=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"iNqyIf\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Ma&icirc;trise parfaite des techniques de gestion des sinistres automobiles.<!--TgQPHd|||[]--><\/span><!--TgQPHd|||[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-hveid=\\\"CAEIBxAC\\\" data-sae=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"iNqyIf\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Exp&eacute;rience pr&eacute;alable r&eacute;ussie en centre de contact ou compagnie d'assurance.<!--TgQPHd|||[]--><\/span><!--TgQPHd|||[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-hveid=\\\"CAEIBxAD\\\" data-sae=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"iNqyIf\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Excellente communication orale et &eacute;crite adapt&eacute;e &agrave; la relation client&nbsp;<!--TgQPHd|||[]--><\/span><!--TgQPHd|||[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-hveid=\\\"CAEIBxAE\\\" data-sae=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"iNqyIf\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Rigueur administrative &eacute;prouv&eacute;e dans le suivi des dossiers techniques.<!--TgQPHd|||[]--><\/span><!--TgQPHd|||[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-hveid=\\\"CAEIBxAF\\\" data-sae=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"iNqyIf\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Forte orientation r&eacute;sultats pour piloter les indicateurs de performance.<\/span><\/li>\\n<\/ul>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-1220\",\"location\":\"Casablanca, Casablanca\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-19T09:30:42.984+02:00\",\"created_at\":\"2026-08-17T12:21:35.449+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjIw?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjIw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"1941\",\"campaign_id\":\"1219\",\"campaign_title\":\"Conseillers Clients (H\/F) Service Client - Darija-Fran\u00e7ais-Anglais(Copy - 08\/17\/26 12:21:15)\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseillers Clients (H\/F) Service Client - Darija-Fran\u00e7ais-Anglais\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Rabat\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&nbsp;&middot; Ma&icirc;trisent le Dialect Marocain (Darija) avec un niveau acceptable en Anglais\ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.<\/p>\\n<p><strong>Connaissances m&eacute;tier<\/strong><\/p>\\n<ul>\\n<li>Fintech \/ Banque \/ Services financiers<\/li>\\n<li>Relation client digitale<\/li>\\n<\/ul>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-1219\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-17T12:22:20.578+02:00\",\"created_at\":\"2026-08-17T12:21:15.579+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjE5?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjE5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"887\",\"campaign_id\":\"24071\",\"campaign_title\":\"Representative, Facilities R1754978\",\"campaign_type\":\"job_application\",\"job_title\":\"T\u00e9cnico de Mantenimiento de Equipos Cr\u00edticos\",\"street\":\"NIC Rotonda Universitaria\",\"address\":\"NIC Rotonda Universitaria\",\"city\":\"Managua\",\"state\":\"Managua\",\"postal_code\":null,\"region\":null,\"country\":\"Nicaragua\",\"short_description\":\"Titulo t\u00e9cnico en electromec\u00e1nica, electricidad o refrigeraci\u00f3n\\n\u00b7 Conocimiento demostrado en electricidad, sistemas en baja tensi\u00f3n, sistemas de protecci\u00f3n en baja tensi\u00f3n.\\n\u00b7 Experiencia de al menos 3 a\u00f1os en mantenimiento y reparaci\u00f3n de sistemas electromec\u00e1nicos, sistemas el\u00e9ctricos y aires acondicionado.\\n\u00b7 Capacidad para identificar y resolver problemas de manera r\u00e1pida y eficiente. 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Attend required manager development training<\/li><li>Promote the Concentrix values through both behaviour and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><p><b><u>Candidate Profile :\u00a0<\/u><\/b><\/p><p><\/p><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p><\/p><p><b>Educational Qualification:\u00a0<\/b>\u00a0 Graduate<\/p><p><\/p><p><\/p><p><\/p><p><b>Disclaimer: -<\/b><\/p><p><\/p><p>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. 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At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<strong><br><\/strong><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then an Emergency Services Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As an Emergency Services Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>As an Emergency Services Representative, you\u2019ll:<\/p><ul><li><p>Receive interactions for emergency assistance from our users utilizing a device provisioned with the service.<\/p><\/li><li><p>Interact directly with the user to obtain details of the emergency request before contacting the appropriate \u201cPublic Safety Answering Point\u201d (PSAP) directly or through an intermediary.<\/p><\/li><li><p>Provide post-dispatch or pre-arrival instructions to the individual in need of assistance, where permitted by law.<\/p><\/li><li><p>Receive training and certification for police, medical, and fire situations.<\/p><\/li><li><p>Provide the highest level of service to individuals in an emergency or distressed state.<\/p><\/li><li><p>Deliver expert support and customer experience with patience, reassurance and sense of urgency.<\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Emergency Services Representative role include:<\/p><ul><li><p>18 Years of age or older with a completed High School Diploma or GED required<\/p><\/li><li><p>Must be Bilingual in Spanish\/English in both written and verbal communication.&nbsp; Language proficiency\/fluency tests will be administered to all successful applicants where C1 proficiency in both languages will be required.<\/p><\/li><li><p>Open to flexible scheduling including days, nights, and weekends. (This will be a 24\/7 operation with 5 days on 2 days off scheduling)<\/p><\/li><li><p>Experience in emergency response and\/or high stress emergency communication center environments is preferred.<\/p><\/li><li><p>Experience in the following fields is strongly preferred: Emergency, Fire, Police dispatch experience, College 911 Communications\/Public Safety Diploma or course completion, Police, Fire, or Paramedic programs, working with a CAD (computer assisted dispatch), Certification through International Academy of Emergency Dispatch including Emergency Medical Dispatch, Emergency Police Dispatch, Emergency Fire Dispatch, or CPR Certification, Emergency Service Volunteer<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Ability to assess and readily relay information accurately with high attention to detail, while operating various methods of communication tools is required.<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary for this position is $36.71\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.<\/p><\/li><li><p>Paid training and lucrative employee referral program.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team.<\/p><\/li><li><p>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>JOB AVAILABILITY<\/strong>&nbsp;<\/p><p>This position is for an existing, immediate vacancy. We are currently&nbsp;seeking&nbsp;to fill this role with an individual who can start as soon as possible.&nbsp;&nbsp;The deadline&nbsp;to apply&nbsp;for this position is:&nbsp;<strong>10\/7\/26.<\/strong>&nbsp;<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-5c40f9d54ee47057\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-08-14T19:37:57.341Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/4FK2A3XB8PZGE4X1WVJX7TZ47Q8DJKMH\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/4FK2A3XB8PZGE4X1WVJX7TZ47Q8DJKMH\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2037\",\"campaign_id\":\"req-fc3936fa706ad9e6\",\"campaign_title\":\"Emergency Services Representative (Bilingual: French \/ English) On-Site  \",\"campaign_type\":null,\"job_title\":\"Emergency Services Representative (Bilingual: French \/ English) On-Site  \",\"street\":null,\"address\":null,\"city\":\"Mississauga\",\"state\":\"Ontario\",\"postal_code\":\"L4V 1V2\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Mississauga, ON, as an Emergency Services Representative! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then an Emergency Services Representative position at Concentrix is the right place for you!<\/p><p><\/p><p>As an Emergency Services Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE<\/strong><\/p><p>As an Emergency Services Representative, you\u2019ll:<\/p><ul><li><p>Receive interactions for emergency assistance from our users utilizing a device provisioned with the service.<\/p><\/li><li><p>Interact directly with the user to obtain details of the emergency request before contacting the appropriate \u201cPublic Safety Answering Point\u201d (PSAP) directly or through an intermediary.<\/p><\/li><li><p>Provide post-dispatch or pre-arrival instructions to the individual in need of assistance, where permitted by law.<\/p><\/li><li><p>Receive training and certification for police, medical, and fire situations.<\/p><\/li><li><p>Provide the highest level of service to individuals in an emergency or distressed state.<\/p><\/li><li><p>Deliver expert support and customer experience with patience, reassurance and sense of urgency.<\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Emergency Services Representative role include:<\/p><ul><li><p>18 Years of age or older with a High School Diploma or GED required<\/p><\/li><li><p>Must be Bilingual in French and English in both written and verbal communication. Language proficiency\/fluency tests will be administered to all successful applicants where C1 proficiency in both languages will be required.<\/p><\/li><li><p>Open to flexible scheduling including days, nights, and weekends. (This will be a 24\/7 operation with 5 days on 2 days off scheduling)<\/p><\/li><li><p>Experience in emergency response and\/or high stress emergency communication center environments is preferred.<\/p><\/li><li><p>Experience in the following fields is strongly preferred: Emergency, Fire, Police dispatch experience, College 911 Communications\/Public Safety Diploma or course completion, Police, Fire, or Paramedic programs, working with a CAD (computer assisted dispatch), Certification through International Academy of Emergency Dispatch including Emergency Medical Dispatch, Emergency Police Dispatch, Emergency Fire Dispatch, or CPR Certification, Emergency Service Volunteer<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Ability to assess and readily relay information accurately with high attention to detail, while operating various methods of communication tools is required.<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><p><\/p><ul><li><p>The base salary for this position is $36.71\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.<\/p><\/li><li><p>Paid training and lucrative employee referral program.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team.<\/p><\/li><li><p>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/p><\/li><\/ul><p><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!<\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. The deadline to apply for this position is: 10\/7\/26.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-fc3936fa706ad9e6\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-08-14T19:24:40.222Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/A3TCCR8RSR0KFJ1KZ7M2ER9CVFCN2BJQ\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/A3TCCR8RSR0KFJ1KZ7M2ER9CVFCN2BJQ\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"889\",\"campaign_id\":\"24030\",\"campaign_title\":\"Sr. Technical Representative, IT Operations (TCF) R1751981\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Representative, IT Operations (TCF) - Bilingual\",\"street\":\"MAX Tlalnepantla de Baz - Boulevard Manuel \u00c1vila Camacho n\u00famero 2610\",\"address\":\"MAX Tlalnepantla de Baz - Boulevard Manuel \u00c1vila Camacho n\u00famero 2610\",\"city\":\"Tlalnepantla de Baz\",\"state\":\"M\u00e9xico\",\"postal_code\":\"54040\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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The role will also require escalating issues when necessary to ensure tickets and incidents are resolved according to established SLAs.<\/p><\/div><\/div><\/div><\/div><div><\/div><\/div><div><div><\/div><\/div><\/div><\/div><\/div><p><b>Requirements:<\/b><\/p><ul><li><p>Diploma or studying Computer Science or any related career.<\/p><\/li><li><p>B2\/B2&#43; English Proficiency.<\/p><\/li><li><p>At least 1 year of experience in similar positions - IT technical support.<\/p><\/li><li><p>Knowledge in the management of Windows &amp; Mac OS network configuration.<\/p><\/li><li><p>Knowledge in PC Maintenance.<\/p><\/li><li><p>Knowledge in PC Repair.<\/p><\/li><li><p>Knowledge managing DNS and Active Directory.<\/p><\/li><\/ul><p><br \/><b>Responsibilities:<\/b><\/p><ul><li><p>Troubleshoot connectivity issues:<\/p><\/li><li><p>Network<\/p><\/li><li><p>File Shares<\/p><\/li><li><p>Software<\/p><\/li><li><p>Support operation of Operating Systems (Windows and Mac OS).<\/p><\/li><li><p>Deal with hardware and application support queries and issues reported to the support desk and escalated to the IT Operations Engineers.<\/p><\/li><li><p>Escalate issues and involve experts wherever required to resolve issues as quickly as possible.<\/p><\/li><li><p>Work with other IT team members regarding new branch builds and upgrades.<\/p><\/li><li><p>Maintain and demonstrate a general knowledge of company guidelines and procedures.<\/p><\/li><li><p>Maintain IT records and tracking for your responsibilities.<\/p><\/li><li><p>Use tools and methodologies to load, copy and customize operating system configurations for deployment.<\/p><\/li><li><p>Ensure that supported customer completes the approved work request with the date and time of submission.<\/p><\/li><li><p>Resolve third-tier technical hardware and software issues.<\/p><\/li><li><p>Monitor server and network performance; assist with system initiatives, performance and process improvement, implementation, and assigned projects.<\/p><\/li><li><p>Redirect\/escalate problems to appropriate resources.<\/p><\/li><li><p>Track hardware and software inventory.<\/p><\/li><li><p>Explain technical issues in a clear and simple way and giving step-by-step instructions.<\/p><\/li><li><p>Provide and accurate customer feedback and recommending new products.<\/p><\/li><li><p>Maintain system functionality by testing computer components.<\/p><\/li><li><p>Achieve computer stem objectives through collecting relevant data, identifying and evaluating options and suggesting a course of action.<\/p><\/li><li><p><span><span><b>Complete all assigned, mandatory training within the timeframe provided.<\/b><\/span><\/span><\/p><\/li><li><p><span><span><b>Conduct and\/or participate in regularly scheduled 1:1 meetings with your direct manager and\/or direct reports.<\/b><\/span><\/span><\/p><\/li><\/ul><p><\/p><p><\/p><p><\/p><p>#ITOperations #ITSupport #TechnicalSupport #NetworkSupport #NetworkEngineering #Windows #MacOS #ActiveDirectory #DNS #HelpDesk #ITJobs #TechJobs<\/p>\",\"ats_external_id\":\"R1751981\",\"location\":\"Tlalnepantla de Baz, M\u00e9xico\",\"job_type\":\"full_time\",\"salary\":\"37153.91\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-08-26T06:06:05.875+08:00\",\"created_at\":\"2026-08-14T16:04:57.856+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDAzMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAX-Tlalnepantla-de-Baz---Boulevard-Manuel-vila-Camacho-nmero-2610\/Technical-Representative--IT-Operations--TCF----Bilingual_R1751981\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"IT Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"organization_reference_id\":\"MCNMX\"},\"location\":{\"city\":\"Tlalnepantla de Baz\",\"state\":\"M\u00e9xico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"54040\",\"primary_location\":{\"id\":\"MX-TLA-SENTU-01\",\"wid\":\"cbcdf657d0b31034dad6ae9f93090000\",\"descriptor\":\"MAX Tlalnepantla de Baz - 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City Center\",\"address\":\"DOM Santo Domingo - City Center\",\"city\":\"Santo Domingo\",\"state\":\"Santo Domingo\",\"postal_code\":null,\"region\":null,\"country\":\"Dominican Republic\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\n\\n\\nThe Senior Technical, IT Operations Engineer provides end user support across the organization\u2019s desktop, network, telephony and application(s) environment. The candidate will maintain, analyze, troubleshoot and repair\/replace\/upgrade computer systems, hardware, software, and computer peripherals, as well as serve as an escalation point to ensure tickets\/incidents are resolved according to SLAs. The position requires excellent communication skills, attention to detail and problem-solving capabilities.\",\"long_description\":\"<p><span>The Senior Technical, IT Operations Engineer provides end user support across the organization\u2019s desktop, network, telephony and application(s) environment. The candidate will maintain, analyze, troubleshoot and <\/span><span>repair\/replace\/upgrade<\/span><span> computer systems, hardware, software, and computer peripherals, as well as serve as an escalation point to ensure tickets\/incidents are resolved according to SLAs. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Service Sales Representative in Barcelona\u00a0(Hybrid), <\/b>you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a <b>Customer Service Sales Representative<\/b> on our team, you will:\u00a0<\/p><p>- Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests\u00a0<br \/>- Fast and effective reply to inbound queries\u00a0<br \/>- Make outbound calls when necessary to solve issues with customers and different internal business units\u00a0<br \/>- Create quote and follow up with cross selling \/ up selling and a proactive and service attitude\u00a0<br \/>- Ensuring personal knowledge of the Store portfolio and Post sales process\u00b4s are maintained\u00a0<br \/>- Initiate &amp; manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM &amp; Order Status Suite with a high quality, efficient and customer centric approach.\u00a0<\/p><p><\/p><p><b>Your qualifications<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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 speaking) - Hybrid HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1631\",\"campaign_id\":\"1101\",\"campaign_title\":\"GTM \/ DE \/ NUE \/ Union Invest_new_Titel 3\",\"campaign_type\":\"job_application\",\"job_title\":\"Telefonischer Mitarbeiter (m\/w\/d) Bankkunden Kundencenter 'Depot'\",\"street\":\"Tullnaustrasse 20\",\"address\":\"Tullnaustrasse 20\",\"city\":\"N\u00fcrnberg\",\"state\":\"Bayern\",\"postal_code\":\"90402\",\"region\":\"Bayern\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in N\u00fcrnberg!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Interesse an Finanzthemen? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Telefonischer Mitarbeiter (m\/w\/d) f&uuml;r die Bankkunden<\/strong> unseres Auftraggebers in der <strong>Betreuung vom Depot-Bereich<\/strong>.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Vor Ort in unserem B&uuml;ro am Standort N&uuml;rnberg - Hybrid-Modell m&ouml;glich<\/li>\\n<li>Voll- oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 08:00 - 18:00 Uhr<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du wickelst f&uuml;r unsere Kunden den Kauf und Verkauf von bestehenden Fonds ab.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Du bearbeitest<\/strong> Anfragen rund um den Depot- und Riesterbereich<\/li>\\n<li>Wickle den <strong>Kauf und Verkauf <\/strong>von<strong> bestehenden Fonds<\/strong> ab<\/li>\\n<li>Dokumentiere die Bearbeitungen in der Kundendatenbank<\/li>\\n<li>Du wirst vollumf&auml;nglich zu diesen Themen geschult:\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Welche Grundlagen muss man rund um das Aktiengesch&auml;ft wissen?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was sind Fonds und wie funktionieren Transaktionen von Fonds?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was muss man beim Fondsmanagement beachten und was f&uuml;r Versteuerungen gibt es?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Welche Arten von Geldanlagen gibt es?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was sind Riester-Anlagen und was gilt es hier zu beachten? (Dieses Thema wird erst im zweiten Schritt geschult.)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wie kann ich mit positiver Kommunikation im Support &uuml;berzeugen?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wie meistere ich auch schwierige Gespr&auml;chssituationen?<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<li><strong>Dokumentiere<\/strong> deine Absprache in der Kundendatenbank<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<br \/><\/strong><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"118\\\" height=\\\"20\\\" \/> &bdquo;Wer bereit ist dauerhaft Leistung und Qualit&auml;t zu bringen, hat hier viele M&ouml;glichkeiten sich zu entwickeln.<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li>Eine <strong>selbstst&auml;ndige und strukturierte Arbeitsweise <\/strong>zeichnet deine t&auml;gliche Arbeit aus<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Themen wie <strong>Depots oder Investment Fonds<\/strong>&nbsp;wecken dein Interesse<\/li>\\n<li>Idealerweise hast du Erfahrung <strong>als Bankkaufmann\/-kauffrau oder in der Finanzberatung<\/strong><\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding<\/li>\\n<li>Du hast Lust mit unserem Team <strong>am&nbsp;Standort in N&uuml;rnberg<\/strong>&nbsp;zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrungen im Finanzwesen oder im Bankservice? Super. Aber kein Muss &ndash; auch privates Interesse z&auml;hlt.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in&nbsp;<strong>Voll- oder Teilzeit<\/strong> von Montag bis Freitag &ndash; die Wochenenden geh&ouml;ren dir<\/li>\\n<li>Wir bieten dir ein&nbsp;<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an 2-3 Tagen pro Woche mobil von zu Hause aus arbeiten.<\/li>\\n<li><strong>Splittschichten nach Absprache<\/strong>, sodass du deine Arbeitszeit flexibel innerhalb der &Ouml;ffnungszeiten aufteilen kannst.<\/li>\\n<li><strong>Bis zu 26 Urlaubstage<\/strong>,&nbsp;f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten&nbsp;<\/strong>und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Firmenl&auml;ufe und Events<\/strong><\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten<\/li>\\n<\/ul>\\n<p>Kurz gesagt: Einen Job, der dich wachsen l&auml;sst.<\/p>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Stelle sie unserem virtuellen Assistenten \\\"Dot\\\" &ndash; er steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<p><br \/><strong>Hier arbeitet unser Team:<br \/><\/strong>Concentrix Holding Germany GmbH<br \/>Tullnaustr. 20, 90402 N&uuml;rnberg&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0800 50 60 080.&nbsp;<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong><\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1101\",\"location\":\"N\u00fcrnberg, Bayern\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-17T14:19:50.949+02:00\",\"created_at\":\"2026-08-14T13:15:32.604+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTAx?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTAx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1632\",\"campaign_id\":\"1100\",\"campaign_title\":\"GTM \/ DE \/ NUE \/ Union Invest_new_Titel 2\",\"campaign_type\":\"job_application\",\"job_title\":\"Sachbearbeiter (w\/m\/d) Hotline f\u00fcr Finanzen\",\"street\":\"Tullnaustrasse 20\",\"address\":\"Tullnaustrasse 20\",\"city\":\"N\u00fcrnberg\",\"state\":\"Bayern\",\"postal_code\":\"90402\",\"region\":\"Bayern\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in N\u00fcrnberg!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Interesse an Finanzthemen? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als Sachbearbeiter (m\/w\/d) in unserer Finanz-Hotline im Depot-Bereich.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Vor Ort in unserem B&uuml;ro am Standort N&uuml;rnberg - Hybrid-Modell m&ouml;glich<\/li>\\n<li>Voll- oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 08:00 - 18:00 Uhr<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du wickelst f&uuml;r unsere Kunden den Kauf und Verkauf von bestehenden Fonds ab.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Du bearbeitest<\/strong> Anfragen rund um den Depot- und Riesterbereich<\/li>\\n<li>Wickle den <strong>Kauf und Verkauf <\/strong>von<strong> bestehenden Fonds<\/strong> ab<\/li>\\n<li>Dokumentiere die Bearbeitungen in der Kundendatenbank<\/li>\\n<li>Du wirst vollumf&auml;nglich zu diesen Themen geschult:\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Welche Grundlagen muss man rund um das Aktiengesch&auml;ft wissen?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was sind Fonds und wie funktionieren Transaktionen von Fonds?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was muss man beim Fondsmanagement beachten und was f&uuml;r Versteuerungen gibt es?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Welche Arten von Geldanlagen gibt es?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was sind Riester-Anlagen und was gilt es hier zu beachten? (Dieses Thema wird erst im zweiten Schritt geschult.)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wie kann ich mit positiver Kommunikation im Support &uuml;berzeugen?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wie meistere ich auch schwierige Gespr&auml;chssituationen?<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<li><strong>Dokumentiere<\/strong> deine Absprache in der Kundendatenbank<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<br \/><\/strong><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"118\\\" height=\\\"20\\\" \/> &bdquo;Wer bereit ist dauerhaft Leistung und Qualit&auml;t zu bringen, hat hier viele M&ouml;glichkeiten sich zu entwickeln.<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li>Eine <strong>selbstst&auml;ndige und strukturierte Arbeitsweise <\/strong>zeichnet deine t&auml;gliche Arbeit aus<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Themen wie <strong>Depots oder Investment Fonds<\/strong>&nbsp;wecken dein Interesse<\/li>\\n<li>Idealerweise hast du Erfahrung <strong>als Bankkaufmann\/-kauffrau oder in der Finanzberatung<\/strong><\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding<\/li>\\n<li>Du hast Lust mit unserem Team <strong>am&nbsp;Standort in N&uuml;rnberg<\/strong>&nbsp;zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrungen im Finanzwesen oder im Bankservice? Super. Aber kein Muss &ndash; auch privates Interesse z&auml;hlt.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in&nbsp;<strong>Voll- oder Teilzeit<\/strong> von Montag bis Freitag &ndash; die Wochenenden geh&ouml;ren dir<\/li>\\n<li>Wir bieten dir ein&nbsp;<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an 2-3 Tagen pro Woche mobil von zu Hause aus arbeiten.<\/li>\\n<li><strong>Splittschichten nach Absprache<\/strong>, sodass du deine Arbeitszeit flexibel innerhalb der &Ouml;ffnungszeiten aufteilen kannst.<\/li>\\n<li><strong>Bis zu 26 Urlaubstage<\/strong>,&nbsp;f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten&nbsp;<\/strong>und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Firmenl&auml;ufe und Events<\/strong><\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten<\/li>\\n<\/ul>\\n<p>Kurz gesagt: Einen Job, der dich wachsen l&auml;sst.<\/p>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Stelle sie unserem virtuellen Assistenten \\\"Dot\\\" &ndash; er steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<p><br \/><strong>Hier arbeitet unser Team:<br \/><\/strong>Concentrix Holding Germany GmbH<br \/>Tullnaustr. 20, 90402 N&uuml;rnberg&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0800 50 60 080.&nbsp;<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong><\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1100\",\"location\":\"N\u00fcrnberg, Bayern\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-14T13:11:03.531+02:00\",\"created_at\":\"2026-08-14T13:08:48.258+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTAw?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTAw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1633\",\"campaign_id\":\"1099\",\"campaign_title\":\"GTM \/ DE \/ LPZ \/ VF Wholesale_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent (m\/w\/d) Mobilfunk Support\",\"street\":\"Torgauer Platz 1\",\"address\":\"Torgauer Platz 1\",\"city\":\"Leipzig\",\"state\":\"Sachsen\",\"postal_code\":\"04315\",\"region\":\"Sachsen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Leipzig!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Call Center Agent (m\/w\/d) im Mobilfunk Support<\/strong> &ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch leistungsorientierte Verg&uuml;tung: bis zu 1,72&euro; brutto\/Stunde<\/li>\\n<li>Start: sofort<\/li>\\n<li>Servicezeiten: Montag - Freitag 08:00 - 20:00 Uhr, Samstag - Sonntag 08:00 - 18:00 Uhr<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Inbound, kein Verkauf<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Bearbeite Anfragen und W&uuml;nsche zum Thema Mobilfunk<\/strong>&nbsp;von Privatkunden<\/li>\\n<li>Du setzt dich <strong>vorwiegend mit kaufm&auml;nnischen Anliegen<\/strong> des Kunden zu seinem Mobilfunkanschluss <strong>auseinander<\/strong> und bietest ihm die passende L&ouml;sung an.<\/li>\\n<li>Sorge f&uuml;r ein\u202f<strong>optimales Kundenerlebnis<\/strong><\/li>\\n<li><strong>Finde L&ouml;sungen<\/strong> &ndash; auch wenn&rsquo;s mal knifflig wird<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/fMGAdP6.png\\\" alt=\\\"\\\" width=\\\"108\\\" height=\\\"18\\\" \/> &bdquo;Sehr tolle Teamleiter, es wird auf Mitarbeiter eingegangen und Mitarbeiter wertgesch&auml;tzt.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Themen der <strong>Telekommunikationsbranche&nbsp;<\/strong>wecken dein Interesse<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien <\/strong>sind genau dein Ding<\/li>\\n<li>Du hast Lust mit unserem Team <strong>am Standort in Leipzig<\/strong>&nbsp;zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Voll- oder Teilzeit<\/strong>&nbsp;&ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li><strong>Bis zu 24 Urlaubstage<\/strong> - mit steigender Betriebszugeh&ouml;rigkeit kommen weitere Tage dazu<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong>, von unseren Trainern &ndash; sie bringen dir alles bei<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong><\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten Fitnessstudios<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Torgauer Platz 1, 04315 Leipzig &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<br \/><\/strong><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0800 50 60 080.&nbsp;<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<br \/><\/strong>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1099\",\"location\":\"Leipzig, Sachsen\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-24T15:06:12.655+02:00\",\"created_at\":\"2026-08-14T11:19:11.008+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDk5?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDk5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Festanstellung\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1634\",\"campaign_id\":\"1098\",\"campaign_title\":\"GTM \/ DE \/ HAL \/ VF Wholesale_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent (m\/w\/d) Mobilfunk Support\",\"street\":\"Grenzstra\u00dfe 21\",\"address\":\"Grenzstra\u00dfe 21\",\"city\":\"Halle (Saale)\",\"state\":\"Sachsen-Anhalt\",\"postal_code\":\"06112\",\"region\":\"Sachsen-Anhalt\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Halle (Saale)!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Call Center Agent (m\/w\/d) im Mobilfunk Support<\/strong>&nbsp;&ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag 08:00 - 20:00 Uhr, Samstag - Sonntag 08:00 - 18:00 Uhr, an Feiertagen 10:00 -18:00 Uhr<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Bearbeite Anfragen und W&uuml;nsche zum Thema Mobilfunk<\/strong>&nbsp;von Privatkunden<\/li>\\n<li>Sorge f&uuml;r ein\u202f<strong>optimales Kundenerlebnis<\/strong><\/li>\\n<li><strong>Finde L&ouml;sungen<\/strong> &ndash; auch wenn&rsquo;s mal knifflig wird<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"108\\\" height=\\\"18\\\" \/> &bdquo;Man kann eigentlich alles sagen, es ist wie eine gro&szlig;e Familie.. ich habe zu keiner Zeit das Gef&uuml;hl negativ behandelt worden zu sein.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Themen der <strong>Telekommunikationsbranche&nbsp;<\/strong>wecken dein Interesse<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien <\/strong>sind genau dein Ding<\/li>\\n<li>Du hast Lust mit unserem Team <strong>am Standort in Halle<\/strong> zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Voll- oder Teilzeit<\/strong> (ab 30 Stunden\/Woche) &ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li><strong>Bis zu 27 Urlaubstage<\/strong>,&nbsp;f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong>, von unseren Trainern &ndash; sie bringen dir alles bei<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong><\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten Fitnessstudios<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Grenzstra&szlig;e 21, 06112 Halle&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<br \/><\/strong><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0800 50 60 080.&nbsp;<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<br \/><\/strong>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1098\",\"location\":\"Halle (Saale), Sachsen-Anhalt\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-27T01:59:24.139+02:00\",\"created_at\":\"2026-08-14T11:03:36.061+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDk4?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDk4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Festanstellung\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"532\",\"campaign_id\":\"346\",\"campaign_title\":\"NL - VodafoneZiggo - Rotterdam\",\"campaign_type\":\"job_application\",\"job_title\":\"Word klantenservicemedewerker bij VodafoneZiggo - Rotterdam - 32~40 uur p\/week\",\"street\":null,\"address\":null,\"city\":\"Rotterdam\",\"state\":\"South Holland\",\"postal_code\":null,\"region\":\"Zuid-Holland\",\"country\":\"Netherlands\",\"short_description\":\"Van storing naar glimlach: jij maakt het mogelijk!\",\"long_description\":\"<p aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Duik in de rol van&nbsp;klantenservicemedewerker bij&nbsp;VodafoneZiggo&nbsp;en help klanten met technische vragen over internet en TV. Met jouw expertise maak je dagelijks het digitale leven van onze klanten een stuk makkelijker.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Wat ga je doen in deze functie?<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Bij&nbsp;VodafoneZiggo&nbsp;maken we technologie toegankelijk voor iedereen. Als klantenservicemedewerker draag je bij aan de toekomst van digitale verbindingen en heb je een positief effect op het leven van anderen. Je verbindt mensen met elkaar en verrijkt daardoor hun leven.&nbsp;Je helpt de klanten&nbsp;door middel van telefonische gesprekken, en zodra je voldoende kennis hebt, ook via chat. In ieder gesprek denk je actief mee en doe je een passend aanbod dat aansluit op de behoeften van de klant. Door onze entertainmentproducten in de spotlight te zetten en factuurvragen op te lossen, bied je klanten tegelijkertijd de beste mobiele en internetoplossingen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Wat krijg je van ons?<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"17\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Een startsalaris van&nbsp;<\/span><span data-contrast=\\\"none\\\">&euro;15,28&nbsp;<\/span><span data-contrast=\\\"none\\\">per uur&nbsp;indien&nbsp;je 21 jaar of ouder bent.<\/span>&nbsp;<br \/><em><span data-contrast=\\\"none\\\">De mogelijkheid om inclusief vakantiegeld uit te betalen kan worden aangevraagd.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"17\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Flexibele werktijden, zodat je zelf je agenda kunt beheren.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"17\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">De kans om binnen ons project door te groeien als vraagbaak, coach of trainer.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"17\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Reiskostenvergoeding of volledige ov-vergoeding vanaf 10 km naar kantoor.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"17\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Aantrekkelijke korting op een jaarabonnement bij&nbsp;VodafoneZiggo.<\/span>&nbsp;<br \/><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Wat&nbsp;vragen wij van jou?<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83d\udcc6<\/span><span data-contrast=\\\"none\\\">&nbsp;Flexibiliteit om minimaal 32 uur per week te werken binnen onze openingstijden (08:00 - 20:00), inclusief eens per vier weken op zaterdag.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83d\udccd<\/span><span data-contrast=\\\"none\\\"> Bereidheid om een fulltime, betaalde training van 6 werkdagen te volgen. <\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83c\udf1f<\/span><span data-contrast=\\\"none\\\">&nbsp;De vaardigheid om klantvragen snel en effectief op te lossen, altijd klaar om dat extra stapje te zetten.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83d\udcc8<\/span><span data-contrast=\\\"none\\\">&nbsp;Comfortabel zijn met het bespreken van aanbiedingen aan het einde van elk klantgesprek.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83c\udfa7<\/span><span data-contrast=\\\"none\\\">&nbsp; Je niet alleen goed kunt luisteren, maar ook oprecht begrip kunt tonen voor de klant.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Solliciteer direct!<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Benieuwd naar deze uitdaging? klik op de knop om direct te solliciteren of neem contact op met Djino Gunzeln via Djino.Gunzeln@Concentrix.com<\/span><span data-contrast=\\\"none\\\"> of&nbsp;06-10911813.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"NL-346\",\"location\":\"Rotterdam, Zuid-Holland\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-14T12:04:31.449+02:00\",\"created_at\":\"2026-08-14T10:40:05.013+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDY?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"891\",\"campaign_id\":\"23993\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1755480\",\"campaign_type\":\"job_application\",\"job_title\":\"MS Intune\/SCCM Architect(CSA) with Spanish\",\"street\":\"PRT Work From Home - Direct\",\"address\":\"PRT Work From Home - Direct\",\"city\":\"WAH\",\"state\":null,\"postal_code\":\"4700-223\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>As a Customer Engineer specializing in MECM (SCCM)\/Intune, you will serve as a trusted consultant and technical advisor to clients, designing, deploying, optimizing, and troubleshooting their Configuration Manager infrastructure and clients while enabling co-management with Microsoft Intune. 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<p><b>Essential Functions\/Core Responsibilities:<\/b><\/p><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p><\/p><p><b>Candidate requirements<\/b><\/p><ul><li>Bachelor&#39;s Degree in any discipline.<\/li><li>Proficiency in <b>English (minimum B1\/B2 level)<\/b> with strong verbal and written communication skills.<\/li><li>Must be a <b>local Malaysian<\/b> or willing to <b>relocate to Malaysia<\/b>.<\/li><li>Prior experience in <b>team leadership, operations, customer service, content moderation, or BPO\/shared services environment<\/b> is preferred.<\/li><\/ul>\",\"ats_external_id\":\"R1755446\",\"location\":\"Kuala Lumpur Sentral, Selangor\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-13T18:06:48.613+08:00\",\"created_at\":\"2026-08-13T18:05:12.095+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzk4NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Japanese-Team-Leader_R1755446\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315e94a52f7b7dac\",\"descriptor\":\"Concentrix CVG Malaysia Sdn. Bhd.\",\"reference_id\":\"YMY01\",\"organization_reference_id\":\"YMY01\"},\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"vibhuti.verma@concentrix.com\"},\"first_name\":\"Verma, Vibhuti\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102902673\",\"wid\":\"40c990f5105c10340e09d6a8a4e80000\",\"descriptor\":\"Vibhuti Verma (102902673)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383097\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Japanese-Team-Leader_R1755446\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Japanese-Team-Leader_R1755446\/apply\",\"job_requisition_id\":\"R1755446\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315e94a52f7b7dac\",\"descriptor\":\"Concentrix CVG Malaysia Sdn. Bhd.\",\"reference_id\":\"YMY01\",\"custom_reference_id\":null,\"company_reference_id\":\"YMY01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"shabab.aunhikattu@concentrix.com\"},\"first_name\":\"Shabab Rahman Aunhikattu (101903776)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1755446\",\"wid\":\"4a7f7ee28dba1023e7edc6c9cf300000\",\"descriptor\":\"Japanese Team Leader\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"894\",\"campaign_id\":\"23982\",\"campaign_title\":\"Specialist, External Marketing R1755313\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Specialist (Organic Social & Influencer Marketing)\",\"street\":\"BGR Sofia - Advance Business Center\",\"address\":\"BGR Sofia - Advance Business Center\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"We are looking for a proactive and commercially minded Digital Marketing Specialist to join our marketing team and support the growth of multiple consumer brands across beauty, retail, and outdoor categories.\\nThis role is focused on organic social media and influencer marketing, with a strong emphasis on agency management, stakeholder engagement, content governance, and brand alignment. You will act as a key link between internal teams, external agencies, and brand stakeholders to ensure social content and influencer activity deliver against business objectives and brand standards.\\nThis is an excellent opportunity for someone who understands the social media landscape beyond publishing content and can confidently challenge agencies, manage multiple stakeholders, and contribute to social media strategy.\",\"long_description\":\"<p><span><span><b>Key Responsibilities<\/b><\/span><\/span><\/p><p><span><span><b>Organic Social Media Management<\/b><\/span><\/span><\/p><ul><li><span><span>Support the planning and execution of organic social media activity across company brands.<\/span><\/span><\/li><li><span><span>Review and approve social media calendars developed by agencies.<\/span><\/span><\/li><li><span><span>Ensure content aligns with brand guidelines, campaign objectives, and business priorities.<\/span><\/span><\/li><li><span><span>Manage and optimize content across key platforms, particularly <b>Instagram<\/b> and <b>TikTok<\/b>.<\/span><\/span><\/li><li><span><span>Work closely with paid media partners by sharing approved content and coordinating campaign requirements.<\/span><\/span><\/li><\/ul><p><span><span><b>Influencer Marketing<\/b><\/span><\/span><\/p><ul><li><span><span>Lead influencer marketing initiatives in collaboration with agency partners.<\/span><\/span><\/li><li><span><span>Review influencer proposals and recommendations.<\/span><\/span><\/li><li><span><span>Evaluate influencer partnerships against campaign goals and target audiences.<\/span><\/span><\/li><li><span><span>Support the development of influencer strategies and activation plans.<\/span><\/span><\/li><li><span><span>Monitor campaign performance and provide recommendations for improvement.<\/span><\/span><\/li><\/ul><p><span><span><b>Agency Management<\/b><\/span><\/span><\/p><ul><li><span><span>Serve as the primary day-to-day contact for external social media and influencer agencies.<\/span><\/span><\/li><li><span><span>Review agency plans, challenge recommendations when necessary, and ensure high-quality execution.<\/span><\/span><\/li><li><span><span>Provide feedback on content, creative concepts, and campaign delivery.<\/span><\/span><\/li><li><span><span>Ensure agencies remain aligned with brand objectives and performance expectations.<\/span><\/span><\/li><\/ul><p><span><span><b>Stakeholder Management<\/b><\/span><\/span><\/p><ul><li><span><span>Collaborate closely with Brand, Legal, Commercial, and Marketing teams.<\/span><\/span><\/li><li><span><span>Gather requirements and translate business objectives into actionable agency briefs.<\/span><\/span><\/li><li><span><span>Present updates, recommendations, and performance summaries to stakeholders.<\/span><\/span><\/li><li><span><span>Build strong working relationships across multiple departments and brands.<\/span><\/span><\/li><\/ul><p><span><span><b>Campaign Planning &amp; Strategy<\/b><\/span><\/span><\/p><ul><li><span><span>Support quarterly and annual social media planning.<\/span><\/span><\/li><li><span><span>Contribute to campaign strategy development by understanding budgets, objectives, and KPIs.<\/span><\/span><\/li><li><span><span>Create clear and effective briefs that enable agencies to deliver against business goals.<\/span><\/span><\/li><li><span><span>Review agency executions and ensure they accurately reflect approved briefs.<\/span><\/span><\/li><\/ul><p><span><span><b>Reporting &amp; Performance Analysis<\/b><\/span><\/span><\/p><ul><li><span><span>Monitor campaign and channel performance against agreed KPIs.<\/span><\/span><\/li><li><span><span>Create presentations and performance reports for internal stakeholders.<\/span><\/span><\/li><li><span><span>Translate social media data into meaningful business insights.<\/span><\/span><\/li><li><span><span>Support the development of recommendations to improve future campaigns.<\/span><\/span><\/li><\/ul><p><span><span><b>Administrative &amp; Coordination Support<\/b><\/span><\/span><\/p><ul><li><span><span>Coordinate product sample requests and distribution.<\/span><\/span><\/li><li><span><span>Support vendor and purchase order processes as required.<\/span><\/span><\/li><li><span><span>Assist with internal marketing administration and project coordination activities.<\/span><\/span><\/li><\/ul><p><span><span><b>Requirements<\/b><\/span><\/span><\/p><p><span><span><b>Essential<\/b><\/span><\/span><\/p><ul><li><span><span>2&#43; years of experience in Digital Marketing, Social Media Marketing, Influencer Marketing, or a related role.<\/span><\/span><\/li><li><span><span>Hands-on experience managing <b>organic social media channels<\/b>, particularly <b>Instagram and TikTok<\/b>.<\/span><\/span><\/li><li><span><span>Experience working with external agencies and managing multiple stakeholders.<\/span><\/span><\/li><li><span><span>Strong understanding of social media strategy, content planning, and influencer marketing.<\/span><\/span><\/li><li><span><span>Ability to assess creative content against brand guidelines and campaign objectives.<\/span><\/span><\/li><li><span><span>Experience creating briefs and coordinating campaign delivery.<\/span><\/span><\/li><li><span><span>Excellent communication and presentation skills.<\/span><\/span><\/li><li><span><span>Strong organizational skills with the ability to manage multiple projects simultaneously.<\/span><\/span><\/li><li><span><span>Commercial awareness and understanding of marketing KPIs.<\/span><\/span><\/li><li>At least 6 months of experience within Concentrix<\/li><li>Primary and Secondary KPIs on target in the past 6 months<\/li><li>No PIP or written warnings in the past 6 Months<\/li><li>Absenteeism record will also be taken into account as part of the recruitment process.<\/li><\/ul><p><span><span><b>Preferred<\/b><\/span><\/span><\/p><ul><li><span><span>Experience within the <b>beauty, cosmetics, retail, lifestyle, or outdoor sectors<\/b>.<\/span><\/span><\/li><li><span><span>Experience working with influencer marketing platforms and tools.<\/span><\/span><\/li><li><span><span>Familiarity with social media analytics platforms such as <b>Sprout Social<\/b> or similar.<\/span><\/span><\/li><li><span><span>Exposure to reporting and dashboard tools such as <b>Power BI<\/b>.<\/span><\/span><\/li><li><span><span>Experience preparing presentations and stakeholder review decks.<\/span><\/span><\/li><\/ul><p><span><span><b>What We Offer<\/b><\/span><\/span><\/p><ul><li><span><span>Competitive salary<\/span><\/span><\/li><li><span><span>Remote working model, with occasional travel required for team collaboration and business meetings (typically 1 day per month or 2 days per quarter). Travel expenses will be partially reimbursed.<\/span><\/span><\/li><li><span><span>Standard working hours (Monday\u2013Friday; bank holidays off)<\/span><\/span><\/li><li><span><span>Monthly transportation\/internet allowance in addition to the base salary<\/span><\/span><\/li><li><span><span>Bonus for important life events<\/span><\/span><\/li><li><span><span>Additional medical plan: health and dental care<\/span><\/span><\/li><li><span><span>Life and Disability insurance<\/span><\/span><\/li><li><span><span>Sport Card (co-financed by the employer)<\/span><\/span><\/li><li><span><span>Discounts on various goods and services<\/span><\/span><\/li><li><span><span>5 additional days for educational purposes<\/span><\/span><\/li><\/ul><p><span><span><b>Due to on site visits and employment requirements, we request that the successful application is based in Bulgaria<\/b><\/span><\/span><\/p>\",\"ats_external_id\":\"R1755313\",\"location\":\"Sofia\",\"job_type\":\"full_time\",\"salary\":\"2400\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-27T16:04:49.206+08:00\",\"created_at\":\"2026-08-13T18:05:09.204+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzk4Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Digital-Marketing-Specialist--Organic-Social---Influencer-Marketing-_R1755313\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"External Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"organization_reference_id\":\"CBG04\"},\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF External Marketing\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0410\",\"descriptor\":\"Sr. Specialist, External Marketing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383124\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Digital-Marketing-Specialist--Organic-Social---Influencer-Marketing-_R1755313\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Digital-Marketing-Specialist--Organic-Social---Influencer-Marketing-_R1755313\/apply\",\"job_requisition_id\":\"R1755313\"}],\"organizations\":[{\"wid\":\"6067752493b71011060ae354956e0000\",\"descriptor\":\"W10136 Helen of Troy - B2B\",\"reference_id\":\"W10136\",\"custom_reference_id\":\"W10136\",\"company_reference_id\":null},{\"wid\":\"2ba66d6964051010b59cc905dc950000\",\"descriptor\":\"26291 - Helen of Troy - 980009734\",\"reference_id\":\"980009734\",\"custom_reference_id\":\"980009734\",\"company_reference_id\":null},{\"wid\":\"6f418c423d521019bcad8c9506680000\",\"descriptor\":\"COGS (SITE) Content Creation Billable Direct\",\"reference_id\":\"SITCONCREBI-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"custom_reference_id\":null,\"company_reference_id\":\"CBG04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Stefani.Naydenova@concentrix.com\"},\"first_name\":\"Stefani Naydenova (834594)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1755313\",\"wid\":\"ff66e87ffaae1023ede69017585e0000\",\"descriptor\":\"Digital Marketing Specialist (Organic Social & Influencer Marketing)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>n\/a<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"895\",\"campaign_id\":\"23980\",\"campaign_title\":\"Specialist, Creative Services R1755322\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Content Designer (DTC, Amazon & Online Retail)\",\"street\":\"BGR Sofia - Advance Business Center\",\"address\":\"BGR Sofia - Advance Business Center\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"The Digital Content Designer creates high-performing digital content that drives conversion across Direct-to-Consumer (DTC), Amazon, and online retail channels. Working within established brand guidelines and design systems, they produce engaging, customer-focused assets that optimise the online shopping experience and support commercial growth across EMEA markets. The role partners closely with eCommerce, Digital Marketing, Amazon, Sales \\nand Brand teams to deliver compelling content that is visually engaging, commercially effective \\nand technically compliant.\",\"long_description\":\"<h2><span>Key Responsibilities<\/span><\/h2><h3><span>Direct-to-Consumer (DTC) Digital Design<\/span><\/h3><ul><li><span>Design homepage hero banners, promotional graphics, and campaign creative that drive engagement and conversion.<\/span><\/li><li><span>Create and maintain landing pages within established website design systems.<\/span><\/li><li><span>Develop seasonal campaigns, product launch content, and promotional web experiences.<\/span><\/li><li><span>Produce product feature graphics, buying guides, comparison pages, and other conversion-focused website assets.<\/span><\/li><li><span>Optimize creative assets for desktop and mobile experiences, ensuring consistency across devices and platforms.<\/span><\/li><\/ul><h3><span>Amazon &amp; Online Retail Partner Content<\/span><\/h3><p><\/p><p>Create digital assets for online retailer partners including:<\/p><ul><li>Create Amazon A&#43; Content<\/li><li>Design Amazon Brand Store pages<\/li><li>Produce enhanced product imagery<\/li><li>Create feature and benefit graphics<\/li><li>Develop lifestyle imagery compositions<\/li><li>Retail-specific product graphics<\/li><li>Seasonal campaigns<\/li><\/ul><p><\/p><h3><span>Digital Asset Production &amp; Localization<\/span><\/h3><ul><li><span>Adapt, resize, and version creative assets across multiple formats and channels.<\/span><\/li><li><span>Localize creative for EMEA markets while maintaining brand consistency.<\/span><\/li><li><span>Prepare web-optimised imagery.<\/span><\/li><li><span>Maintain organized asset libraries.<\/span><\/li><li><span>Work within existing design systems, templates, and brand guidelines.<\/span><\/li><li><span>Ensure consistency across all channels.<\/span><\/li><\/ul><h3><span>Accessibility &amp; Quality Assurance<\/span><\/h3><ul><li><span>Apply accessibility best practices, including WCAG and ADA standards.<\/span><\/li><li><span>Ensure appropriate color contrast, readability, and inclusive design principles.<\/span><\/li><li><span>Create responsive layouts optimized for a variety of devices and screen sizes.<\/span><\/li><li><span>Proof and review artwork before publication.<\/span><\/li><li><span>Conduct quality assurance checks to ensure accuracy, consistency, and brand compliance.<\/span><\/li><\/ul><h2><span>Essential Skills &amp; Experience<\/span><\/h2><ul><li><b><span>Strong portfolio demonstrating excellence in digital and eCommerce design.<\/span><\/b><\/li><li><b><span>Advanced proficiency in Figma, Adobe Photoshop, and Adobe Illustrator.<\/span><\/b><\/li><li><b><span>Demonstrated experience creating conversion-focused digital content within a Direct-to-Consumer (DTC) eCommerce environment.<\/span><\/b><\/li><li><span>Strong understanding of customer journeys, user behavior, and digital best practices.<\/span><\/li><li><span>Excellent typography, layout, composition, and visual hierarchy skills.<\/span><\/li><li><span>Experience working within design systems and brand guidelines.<\/span><\/li><li><span>\u00a0Experience creating conversion-focused digital content for eCommerce platforms,\u00a0marketplaces or online retailers<\/span><\/li><li><span>Exceptional attention to detail and ability to maintain high-quality standards.<\/span><\/li><li><span>Strong organizational and time-management skills with the ability to manage multiple projects simultaneously.<\/span><\/li><li><span>Excellent communication and collaboration skills in English C1 level.<\/span><\/li><li><span>Experience with MS Office\/Google Workspace. <\/span><\/li><li><span>Experience using <b>Digital Asset Management (DAM)<\/b> platforms.<\/span><\/li><\/ul><h2><span>Preferred Skills &amp; Experience<\/span><\/h2><ul><li>Experience creating Amazon A&#43; Content, Amazon Brand Store pages, and Amazon PDP imagery.<\/li><li><span>Familiarity with <b>Asana<\/b> or similar project management tools.<\/span><\/li><li><span>Experience working with <b>Content Management Systems (CMS)<\/b>.<\/span><\/li><li><span>Knowledge of accessibility standards and inclusive design practices (WCAG\/ADA).<\/span><\/li><li><span>Experience supporting international markets<\/span><\/li><li><span>Familiarity with AI-powered creative and productivity tools.<\/span><\/li><li><span>Experience with <b>Adobe After Effects<\/b> <\/span><\/li><\/ul><p><\/p><p><span><b>What We Offer<\/b><\/span><\/p><p><span>At Concentrix, we believe great work starts with great people. We are committed to providing a supportive, flexible, and rewarding environment where our employees can thrive both personally and professionally.<\/span><\/p><ul><li><span>Competitive salary package<\/span><\/li><li><span>Remote working model with occasional travel for team collaboration and business meetings (typically one day per month or two days per quarter)<\/span><\/li><li><span>Partial reimbursement of travel expenses<\/span><\/li><li><span>Standard working schedule (Monday-Friday) with public holidays observed<\/span><\/li><li><span>Monthly transportation and internet allowance in addition to base salary<\/span><\/li><li><span>Additional bonus for important life events<\/span><\/li><li><span>Comprehensive medical and dental healthcare coverage<\/span><\/li><li><span>Life and Disability Insurance<\/span><\/li><li><span>Multisport Card co-funded by the company<\/span><\/li><li><span>Employee discounts on a variety of products and services<\/span><\/li><li><span>Five additional paid days annually for educational purposes<\/span><\/li><\/ul><p><\/p><p><b><span>Due to occasional onsite visits, team meetings, and employment requirements, applicants must be currently based in Bulgaria and have the legal right to work in the country.<\/span><\/b><\/p>\",\"ats_external_id\":\"R1755322\",\"location\":\"Sofia\",\"job_type\":\"full_time\",\"salary\":\"2400\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-27T02:04:13.671+08:00\",\"created_at\":\"2026-08-13T18:05:08.613+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzk4MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Digital-Content-Designer--DTC--Amazon---Online-Retail-_R1755322\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"organization_reference_id\":\"CBG04\"},\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2332\",\"descriptor\":\"Sr. Specialist, Creative Services\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383507\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Digital-Content-Designer--DTC--Amazon---Online-Retail-_R1755322\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Digital-Content-Designer--DTC--Amazon---Online-Retail-_R1755322\/apply\",\"job_requisition_id\":\"R1755322\"}],\"organizations\":[{\"wid\":\"6067752493b71011060ae354956e0000\",\"descriptor\":\"W10136 Helen of Troy - B2B\",\"reference_id\":\"W10136\",\"custom_reference_id\":\"W10136\",\"company_reference_id\":null},{\"wid\":\"2ba66d6964051010b59cc905dc950000\",\"descriptor\":\"26291 - Helen of Troy - 980009734\",\"reference_id\":\"980009734\",\"custom_reference_id\":\"980009734\",\"company_reference_id\":null},{\"wid\":\"6f418c423d521019bcad8c9506680000\",\"descriptor\":\"COGS (SITE) Content Creation Billable Direct\",\"reference_id\":\"SITCONCREBI-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"custom_reference_id\":null,\"company_reference_id\":\"CBG04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Stefani.Naydenova@concentrix.com\"},\"first_name\":\"Stefani Naydenova (834594)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1755322\",\"wid\":\"7ddd7f2429f91023edc4601ee25a0000\",\"descriptor\":\"Digital Content Designer (DTC, Amazon & Online Retail)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1526\",\"campaign_id\":\"289\",\"campaign_title\":\"Advisor I, Customer Service\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Agent in French and English\",\"street\":\"ALB Tirana - Rruga Dervish Hima, Stadiumi Air Albania\",\"address\":\"ALB Tirana - Rruga Dervish Hima, Stadiumi Air Albania\",\"city\":\"Tirana\",\"state\":null,\"postal_code\":\"1010\",\"region\":\"Albania\",\"country\":\"Albania\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p>About Concentrix<br \/>Hi, we&rsquo;re a leading global provider of customer experience (CX) solutions and technology. We create game-changing customer journeys for some of the world&rsquo;s best brands, and the ones that are changing the world as we know it. Every day, we Design, Build and Run CX that helps brands grow across the world and into the future. Whether it&rsquo;s a specific solution or the whole end-to-end journey &mdash; we&rsquo;ve got it covered. We&rsquo;re the strategic thinkers who design brand-defining experiences. The tech geeks who build smarter solutions. And the operational experts who run it all and make it work seamlessly. Across 70+ countries and six continents, we provide services across key industry verticals including technology &amp; consumer electronics; retail, travel &amp; ecommerce; banking, financial services &amp; insurance; healthcare; communications &amp; media; automotive; and energy &amp; public sector. Concentrix Corporation (NASDAQ: CNXC) operating under the trade name Concentrix- Location: virtually everywhere - visit\u202fconcentrix.com to learn more.<br \/><br \/>Success is waking up happy to do a job you love. Looking for that job?<br \/>Join our new team of game-changers in Tirana!<br \/><br \/>We&rsquo;re currently looking for Customer Service Agents in French.<br \/><br \/>The ideal candidate will be able to:<br \/>Taking inbound contacts, by phone, chat or email from customers to resolve any issues or complaints<br \/>Ability to stay focused and organized to correctly handle customer&rsquo;s request in a timely manner<br \/>Occasionally taking outbound calls to resolve cases and check whether customer&rsquo;s issue is correctly resolved<br \/>Constantly report new issues and proactively liaising with team leaders and peers to optimize the overall<br \/>experience of the customers<br \/>Responsible for maintaining a high level of professionalism with clients and working to establish a positive<br \/>relationship with every caller<br \/>Must be able to use CRM tools and related software to handle any contact<br \/>Key competencies and qualifications:<br \/>Customer focus, empathy and attention to details are core competencies<br \/>Fast typer, minimum 30 WPM<br \/>Ability to handle stressful situations and contacts<br \/>Ideally you have previous experience in a customer facing role or a contact center<br \/>Able to work fast and effectively<br \/>Willing to cooperate with team leaders and colleagues in order to improve customer satisfaction<br \/>Strong problem solving skills, make the right call and access existing processes to quickly resolve customer&rsquo;s issues<br \/>Team player who shares information and best practices with his collegues and superiors<br \/>Minimum requirements &ndash; High School Diploma<br \/>Be part of one of the biggest companies in global outsourcing. Join a dynamic young and fun work environment with dedicated relax area and flat hierarchy with great opportunities to develop your skills. Webhelp is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity<\/p>\",\"ats_external_id\":\"R1755527\",\"location\":\"Tirana, Albania\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-25T13:00:43.856+02:00\",\"created_at\":\"2026-08-13T16:04:36.814+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODk?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODk\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"896\",\"campaign_id\":\"23969\",\"campaign_title\":\"Sr. Application Support Engineer (TCF) R1755413\",\"campaign_type\":\"job_application\",\"job_title\":\"Sharepoint Customer Engineer Bilingual (English and Spanish)\u00a0\",\"street\":\"COL Bogota\",\"address\":\"COL Bogota\",\"city\":\"Bogota\",\"state\":\"Antioquia\",\"postal_code\":\"528200\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"Technical Products and Services (TPS):\\n \\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n \\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n \\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n \\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n \\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>JOB SUMMARY<\/b>\u00a0\u2013 We are looking for a highly skilled and experienced Microsoft Customer Engineer specializing in SharePoint infrastructure, administration, and design. In this customer-facing role, you will work directly with enterprise and government clients to deliver advanced technical solutions, migrations, and optimizations for both on-premises and cloud-based SharePoint environments.<\/p><p><\/p><p>You will serve as a trusted advisor, providing technical expertise in architecture, deployment, troubleshooting, and best practices to help customers achieve business success with Microsoft technologies.<\/p><p><\/p><p><b><i>We need someone fluent in both English and Spanish.<\/i><\/b><\/p><p><\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li><p>Plan, deploy, operate, and optimize on-premises, hybrid, and online SharePoint environments.<\/p><\/li><li><p>Deliver technical workshops, training, and advisory sessions covering SharePoint Server and SharePoint Online.<\/p><\/li><li><p>Analyze and troubleshoot complex SharePoint infrastructure and configuration issues, providing effective resolutions.<\/p><\/li><li><p>Lead customer engagements focused on SharePoint migration, activation, and optimization.<\/p><\/li><li><p>Collaborate with customer development teams, offering guidance on SharePoint development best practices.<\/p><\/li><li><p>Automate and manage environments using PowerShell, CSOM, and related tools.<\/p><\/li><li><p>Ensure system reliability, performance, and security across SharePoint and Microsoft 365 workloads.<\/p><\/li><li><p>Support customers in implementing Microsoft 365 data governance, archiving, and backup strategies.<\/p><\/li><li><p>Stay current on emerging Microsoft technologies and frameworks to guide customers in digital transformation.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li><p>8&#43; years of experience in customer-facing roles such as systems architecture, administration, operations, software support, or IT consulting.<\/p><\/li><li><p>Proven experience delivering SharePoint technical support and consulting services to enterprise or government clients.<\/p><\/li><li><p>Strong background in SharePoint infrastructure administration, deployment, and migration (on-premises, hybrid, and online).<\/p><\/li><li><p>Proficiency with PowerShell, SharePoint Client Side Object Model (CSOM), and Graph API.<\/p><\/li><li><p>Knowledge of Azure infrastructure (IaaS, PaaS, SaaS), SQL Server configuration, and SharePoint DB maintenance.<\/p><\/li><li><p>Familiarity with Microsoft 365 Archive, Data Security, and Governance solutions for SharePoint and OneDrive.<\/p><\/li><li><p>Bachelor\u2019s or Master\u2019s degree in Information Technology or related field (or equivalent experience).<\/p><\/li><li><p>Prior experience or exposure to Sharepoint Viva<\/p><\/li><li><p>Excellent communication skills (written and verbal) with a strong customer focus.<\/p><\/li><\/ul><p><\/p><p><b>Preferred \/ Optional Skills<\/b><\/p><ul><li><p>Advanced knowledge of SQL Server, Graph API, and Microsoft 365 Backup\/Archive.<\/p><\/li><li><p>Experience with Azure DevOps, GitHub, and CI\/CD lifecycle concepts.<\/p><\/li><li><p>Familiarity with Well-Architected Framework and Cloud Adoption Framework principles.<\/p><\/li><li><p>Experience with SharePoint Framework (SPFx), JavaScript, REST APIs, and custom development (including web parts).<\/p><\/li><li><p>Relevant Microsoft Certifications in SharePoint or related technologies are a plus.<\/p><\/li><\/ul><p><\/p><p><b>#WFH<\/b><\/p><p><b>#LI-Remote<\/b><\/p><p>#ConcentrixCatalyst<\/p><p><\/p>\",\"ats_external_id\":\"R1755413\",\"location\":\"Bogota, Antioquia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-14T06:05:20.719+08:00\",\"created_at\":\"2026-08-13T08:04:40.667+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzk2OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota\/R1745507-Sharepoint-Customer-Engineer-Bilingual--English-and-Spanish--_R1755413\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Application_Product_Platform 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(102012035)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1755413\",\"wid\":\"0225cf2cf8221023cf3e8907a3240000\",\"descriptor\":\"Sharepoint Customer Engineer Bilingual (English and Spanish)\u00a0\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"897\",\"campaign_id\":\"23931\",\"campaign_title\":\"Recruiter II R1754835\",\"campaign_type\":\"job_application\",\"job_title\":\"Recruiter (Onsite)\",\"street\":\"USA Farmington Hills MI\",\"address\":\"USA Farmington Hills MI\",\"city\":\"Farmington Hills\",\"state\":\"Michigan\",\"postal_code\":\"48331\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Recruiter II ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. This position is responsible for working with various clients to assess hiring needs and interview candidates for positions. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><\/p><p><\/p><p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b><span>\u201d<\/span> awards every year? Then <span>Recruiter<\/span> position at Concentrix is the right place for you!<\/p><p><\/p><p>As <span>a<\/span> <span>Recruiter<\/span>, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost <span>learning and leadership development <\/span><span>programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As <span>a Recruiter<\/span>, you will:<\/p><ul><li>Responsible for assisting with implementation and administration of recruitment programs<\/li><li>Receive, screen, and file incoming resumes, background, and reference checks<\/li><li>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/li><li>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates<\/li><li>Leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates<\/li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/li><li>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting<\/li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role<\/li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting process<\/li><li>Deliver expert customer experiences\u2026with a smile.<\/li><\/ul><p><\/p><p><\/p><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our <span>Recruiter<\/span> role include:<\/p><ul><li>18 Years of age or older with a completed High School Diploma or GED - <b>Required<\/b><\/li><li>Must have 2-3 years of recruiting experience and making Outbound calls- <b>Required<\/b><\/li><li>Proven success in complex recruiting environments, including multi-site support, partnership with challenging hiring managers, and management of high-volume requisitions<\/li><li>Must demonstrate resilience, strong stakeholder management skills, and the ability to remain composed and effective under pressure in a high-velocity environment<\/li><li><b>For Internal Applicants<\/b>-Must be meeting or exceeding performance expectations in current role \u2013<b> Required<\/b><\/li><li>Bachelor&#39;s Degree preferred<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to multitask, prioritize, and meet timelines on deliverables<\/li><li>Proficiency in Microsoft Office<\/li><li>Sense of professionalism and ability to develop relationships<\/li><li>Strong attention to detail<\/li><li>Ability to handle and maintain confidential information<\/li><li>Must reside in the United States and have a valid U.S. address for residence<\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li>The base salary <span>range<\/span> for this position is <span>$20.00-23.00\/hr,<\/span> (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a <span>401(k) retirement plan<\/span>, paid time off, and holidays.<\/li><li>Paid training and lucrative employee referral program.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it.<\/li><li>Health and wellness programs with trained partners to help promote a healthy you.<\/li><li>Mentorship programs that support your rewarding career journey.<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team.<\/li><li>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/li><li>A range of other perks and benefits.<\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b><span>JOB AVAILABILITY<\/span><\/b>\u00a0<\/p><p><\/p><p><span>This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0\u00a0The deadline\u00a0to apply\u00a0for this position is:\u00a0<\/span><b><span>8\/29\/2026<\/span><\/b><span>.<\/span>\u00a0<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1754835\",\"location\":\"Farmington Hills, Michigan\",\"job_type\":\"full_time\",\"salary\":\"41600\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-26T00:04:54.037+08:00\",\"created_at\":\"2026-08-13T00:07:08.508+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzkzMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Farmington-Hills-MI\/Recruiter--Onsite-_R1754835-1\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Farmington Hills\",\"state\":\"Michigan\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"48331\",\"primary_location\":{\"id\":\"US-FAR-FNGEN-01\",\"wid\":\"740544c0a47f0179fa3f49781f11c757\",\"descriptor\":\"USA Farmington Hills MI\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"stephanie.fowler@concentrix.com\"},\"first_name\":\"Fowler, Stephanie\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"101906643\",\"wid\":\"9e3897ada0770117c0dfa84b02040000\",\"descriptor\":\"Terri Wint (101906643)\"},{\"id\":\"101628545\",\"wid\":\"352a7e9b491001cf5de153d47f07f227\",\"descriptor\":\"Paula Rosario (101628545)\"},{\"id\":\"100804971\",\"wid\":\"60219339f7a01064a5e0e3cf36bc1428\",\"descriptor\":\"Stephanie Fowler (100804971)\"},{\"id\":\"101890829\",\"wid\":\"9ee8274459cf012d9025ad57cb103ec6\",\"descriptor\":\"Kim Kelly (101890829)\"},{\"id\":\"266460\",\"wid\":\"9f196ba80a870105de8d73b40919e274\",\"descriptor\":\"Alison Zinkie (266460)\"},{\"id\":\"100036159\",\"wid\":\"60219339f7a01064b7b76fdefb1a8219\",\"descriptor\":\"Kelly Lutz (100036159)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0921\",\"descriptor\":\"Recruiter II\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384438\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Farmington-Hills-MI\/Recruiter--Onsite-_R1754835-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Farmington-Hills-MI\/Recruiter--Onsite-_R1754835-1\/apply\",\"job_requisition_id\":\"R1754835\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - 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Llevar control b\u00e1sico y realizar solicitud de insumos. Apoyar en la preparaci\u00f3n y organizaci\u00f3n de actividades internas de la empresa.<\/p><p><\/p><p><b>Funciones principales:<\/b><br \/>- Limpiar todos los escritorios, armarios, pisos, ba\u00f1os, etc.<br \/>- Preparar caf\u00e9 con la frecuencia necesaria.<br \/>- Limpiar el interior y el exterior de los microondas, los muebles de cocina y el frigor\u00edfico con la frecuencia necesaria.<br \/>- Limpiar las ventanas y puertas de entrada y salida del edificio.<br \/>- Limpiar los ba\u00f1os, sacar la basura y lavar los cubos de basura.<br \/>- Atender la zona de recepci\u00f3n cuando sea necesario.<br \/>- Apoyar en la preparaci\u00f3n de actividades internas de la empresa, verificando que la zona est\u00e9 limpia, colocando mesas y sillas, etc.<\/p><p><\/p><p><b>Requisitos:<\/b><\/p><p><b><u>- Diploma o certificado de notas de Primaria o Bachillerato finalizado (indispensable).<\/u><\/b><\/p><p>- Preferible experiencia m\u00ednima de 6 meses en limpieza dentro de empresas.<\/p><p>- Comunicaci\u00f3n cordial y disposici\u00f3n al servicio.<br \/>- Disponibilidad para laborar en turnos rotativos y fines de semana.<\/p>\",\"ats_external_id\":\"R1754510\",\"location\":\"Managua, Managua\",\"job_type\":\"full_time\",\"salary\":\"11350.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"NIO\",\"updated_at\":\"2026-08-14T02:04:10.441+08:00\",\"created_at\":\"2026-08-13T00:05:46.919+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzkyNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Managua---Rotonda-Universitaria-200-mts-al-Oeste---Centro-Comercial-Plaza-Natura-2do-piso\/Janitor_R1754510\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"df68c94cc420101ac0bd67ea05900000\",\"descriptor\":\"Xperts Nicaragua, S.A.\",\"reference_id\":\"WNI04\",\"organization_reference_id\":\"WNI04\"},\"location\":{\"city\":\"Managua\",\"state\":\"Managua\",\"country\":{\"wid\":\"5f2a092396a6444ab45617cb1cbf50a8\",\"iso2\":\"NI\",\"iso3\":\"NIC\",\"descriptor\":\"Nicaragua\",\"iso_numeric\":\"558\"},\"postal_code\":\"13048\",\"primary_location\":{\"id\":\"NI-MAN-PLAZA-01\",\"wid\":\"d336840d2e5c101d479687c470040000\",\"descriptor\":\"NIC Managua - 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Aventura - Carrera 52 # 65-91 Oficina 0740\",\"address\":\"COL Medellin - Aventura - Carrera 52 # 65-91 Oficina 0740\",\"city\":\"Medellin\",\"state\":\"Antioquia\",\"postal_code\":\"050010\u00a0\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1755246\",\"location\":\"Medellin, Antioquia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-12T22:11:20.812+08:00\",\"created_at\":\"2026-08-12T22:06:47.354+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzkwMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Aventura---Carrera-52--65-91-Oficina-0740\/Team-Leader-Operations_R1755246\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315dbe8a853f7bb7\",\"descriptor\":\"Concentrix CVG Customer Management Colombia S.A.S.\",\"reference_id\":\"YCO01\",\"organization_reference_id\":\"YCO01\"},\"location\":{\"city\":\"Medellin\",\"state\":\"Antioquia\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"050010\u00a0\",\"primary_location\":{\"id\":\"CO-MED-AVENT-01\",\"wid\":\"dbc9f0a81910101d47a2e1b023030000\",\"descriptor\":\"COL Medellin - 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Minwos 10-16\",\"address\":\"GRC Athens - Minwos 10-16\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"The German Speaking Talent Sourcing Officer is responsible for supporting the Soucing department and executing advanced sourcing strategies to attract qualified German speaking candidates. The role includes implementing sourcing strategies, exploring new sourcing tools and partnerships, and analyzing sourcing data to improve efficiency. It also involves supporting recruiters with complex sourcing needs and contributing to the continuous improvement of sourcing operations.\",\"long_description\":\"<p><span>Are you passionate about finding top talent and building strong candidate pipelines? We&#39;re looking for a <b>German-Speaking Talent Sourcing Officer<\/b> to join our growing Talent Acquisition team and support recruitment across multiple European markets.<\/span><\/p><p><\/p><p><span>In this regional role, you&#39;ll work closely with recruiters, hiring managers, and business leaders across different countries, helping to attract and engage top German-speaking talent. This is an excellent opportunity for someone who enjoys proactive sourcing, talent mapping, market intelligence, and stakeholder collaboration in a fast-paced international environment.<\/span><\/p><p><\/p><p><\/p><p><b><span>What You&#39;ll Do<\/span><\/b><\/p><ul><li><p><span>Source and engage active and passive German-speaking candidates across multiple European markets.<\/span><\/p><\/li><li><p><span>Build and maintain talent pipelines for current and future hiring needs.<\/span><\/p><\/li><li><p><span>Develop innovative sourcing strategies using LinkedIn Recruiter, social media, job boards, referrals, and Boolean search techniques.<\/span><\/p><\/li><li><p><span>Conduct initial candidate screening and coordinate interviews.<\/span><\/p><\/li><li><p><span>Partner with recruiters and hiring managers to deliver high-quality talent pipelines.<\/span><\/p><\/li><li><p><span>Provide talent market insights and competitor intelligence to support hiring decisions.<\/span><\/p><\/li><li><p><span>Track sourcing performance metrics and continuously improve sourcing effectiveness.<\/span><\/p><\/li><li><p><span>Promote our employer brand through targeted candidate engagement and networking activities.<\/span><\/p><\/li><\/ul><p><\/p><p><b><span>What We&#39;re Looking For<\/span><\/b><\/p><ul><li><p><span>Fluent German and advanced English.<\/span><\/p><\/li><li><p><span>Previous experience sourcing German-speaking talent.<\/span><\/p><\/li><li><p><span>Strong knowledge of LinkedIn Recruiter, ATS platforms, and modern sourcing techniques.<\/span><\/p><\/li><li><p><span>Experience engaging passive candidates and building talent pipelines.<\/span><\/p><\/li><li><p><span>Excellent communication and stakeholder management skills.<\/span><\/p><\/li><li><p><span>Strong organizational, analytical, and problem-solving abilities.<\/span><\/p><\/li><li><p><span>Agency recruitment experience is advantageous but not essential.<\/span><\/p><\/li><\/ul><p><\/p><p><\/p><h2><span>What&#39;s In It For You?<\/span><\/h2><p><span>&#x1f30d; Regional role with exposure to multiple European markets.<\/span><\/p><p><span>&#x1f91d; Work alongside an international and collaborative Talent Acquisition team.<\/span><\/p><p><span>&#x1f4c8; Opportunity to develop expertise in talent intelligence, sourcing strategy, and employer branding.<\/span><\/p><p><span>&#x1f680; Career growth within a global organization.<\/span><\/p><p><span>&#x1f4b0; Competitive salary plus an attractive performance-based bonus scheme, rewarding sourcing success and business impact.<\/span><\/p><p><\/p><p><\/p><p><span>Be part of a team that connects exceptional talent with exciting career opportunities across Europe while building your own career within a dynamic international environment.<\/span><\/p>\",\"ats_external_id\":\"R1753082\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"1500\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-25T16:05:36.778+08:00\",\"created_at\":\"2026-08-12T20:05:18.133+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzg4OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/German-Speaking-Talent-Sourcing-Officer_R1753082\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"94f7dbe270e3101ac0b5062cf01d0000\",\"descriptor\":\"Concentrix Greece Single Member Limited Company\",\"reference_id\":\"WGR02\",\"organization_reference_id\":\"WGR02\"},\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-MINWO-01\",\"wid\":\"8e0a004f044c101d47a1e71372810000\",\"descriptor\":\"GRC Athens - 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Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\",\"company_reference_id\":null},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"apostolos.tzouros@concentrix.com\"},\"first_name\":\"Apostolos Tzouros (102544892)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1753082\",\"wid\":\"0225cf2cf8221023a36d938fa8140000\",\"descriptor\":\"German Speaking Talent Sourcing Officer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"901\",\"campaign_id\":\"23885\",\"campaign_title\":\"Operations Manager I R1753042\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Manager (Mandarin Line)\",\"street\":\"VNM Ho Chi Minh City-Flrs 6&7,Quang Trung Software City\",\"address\":\"VNM Ho Chi Minh City-Flrs 6&7,Quang Trung Software City\",\"city\":\"Ho Chi Minh\",\"state\":\"H\u1ed3 Ch\u00ed Minh\",\"postal_code\":\"700000\",\"region\":null,\"country\":\"Vietnam\",\"short_description\":\"The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create and maximize relationships with client partners<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide leadership and guidance to direct reports\u00a0 to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create a positive work environment\u00a0 through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Attend business reviews with the client<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Handle a team of team leaders<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Call center experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Manages professional employees and\/or supervisors or supervises large, complex technical or business support or production operations team(s).\u00a0 Is accountable for the performance and results of a team within own discipline or function.\u00a0 Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.\u00a0 Adapts departmental plans and priorities to resolve operational challenges. \u00a0Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and\/or director.\u00a0 Provides technical guidance to employees, colleagues and\/or customers.\u00a0 Has accountability for results in terms of costs, strategies and employees.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1753042\",\"location\":\"Ho Chi Minh, H\u1ed3 Ch\u00ed Minh\",\"job_type\":\"full_time\",\"salary\":\"26078\",\"salary_type\":\"monthly\",\"salary_currency\":\"VND\",\"updated_at\":\"2026-08-26T18:09:16.102+08:00\",\"created_at\":\"2026-08-12T18:07:51.385+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzg4NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh-City---Quang-Trung-Software-City\/Operations-Manager--Mandarin-Line-_R1753042\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01a64f901077c10f8839\",\"descriptor\":\"Vietnam Concentrix Services Company Limited\",\"reference_id\":\"CNSVN\",\"organization_reference_id\":\"CNSVN\"},\"location\":{\"city\":\"Ho Chi Minh\",\"state\":\"H\u1ed3 Ch\u00ed Minh\",\"country\":{\"wid\":\"db69e8c8446c11de98360015c5e6daf6\",\"iso2\":\"VN\",\"iso3\":\"VNM\",\"descriptor\":\"Vietnam\",\"iso_numeric\":\"704\"},\"postal_code\":\"700000\",\"primary_location\":{\"id\":\"VN-HOC-QUANG-01\",\"wid\":\"740544c0a47f01922bbd708e1f119b62\",\"descriptor\":\"VNM Ho Chi Minh City-Flrs 6&7,Quang Trung Software City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anhtuan.nguyen1@concentrix.com\"},\"first_name\":\"Tuan, Nguyen\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102366668\",\"wid\":\"796c55be191f102309095b2577610000\",\"descriptor\":\"Tuan Nguyen (102366668)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383196\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh-City---Quang-Trung-Software-City\/Operations-Manager--Mandarin-Line-_R1753042\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-Ho-Chi-Minh-City---Quang-Trung-Software-City\/Operations-Manager--Mandarin-Line-_R1753042\/apply\",\"job_requisition_id\":\"R1753042\"}],\"organizations\":[{\"wid\":\"a428a41b9a4410255c2353ceb1d50000\",\"descriptor\":\"27058 - 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(English Speaking) - Hybrid - HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Account manager - (English Speaking) - Hybrid - HS03\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an <b>Account Manager <\/b>on site in Barcelona you will be part of our team of game-changers who are powering the brands of the future.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><b>\u00a0<\/b><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As an <b>Account Manager <\/b>on our team, you will:\u00a0\u00a0<\/p><p><\/p><ul><li><span>Achieving specific sales targets and maximizing sale opportunities on each and every call<\/span><\/li><li><span>Use non-scripted probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/span><\/li><li><span>Maintain broad knowledge of products, pricing, promotions, and procedures<\/span><\/li><li><span>Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/span><\/li><li><span>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/span><\/li><li><span>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/span><\/li><li><span>Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer<\/span><\/li><li><span>Prepare complete and accurate work including appropriately notating accounts as required<\/span><\/li><li><span>Participate in activities designed to improve customer satisfaction and sales performance<\/span><\/li><li><span>Answer billing questions by talking through components of customer accounts<\/span><\/li><\/ul><p><\/p><p><b>Your qualifications<\/b>\u00a0<\/p><p><\/p><ul><li><span>High school diploma with six months of sales experience preferred<\/span><\/li><li><span>Ability to effectively communicate, both written and verbally<\/span><\/li><li><span>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/span><\/li><li><span>Basic computer navigation skills and PC Knowledge<\/span><\/li><li><span>Ability to work as a team member, as well as independently<\/span><\/li><li><span>Able to rotate shifts, as needed<\/span><\/li><li><span>Based on location and\/or program, additional experience\/skills may be required<\/span><\/li><\/ul><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b>\u00a0<\/p><p><\/p><p><span>-<span>\u00a0 <\/span><\/span><span>Native level of English<\/span><\/p><p>- Have a solid Sales Background (outbound environment)\u00a0<\/p><p>- Are achievement and goal oriented and motivated and self-starter\u00a0<\/p><p>- Have strong communication and good computer skills\u00a0\u00a0<\/p><p>- Have pipeline management and forecasting experience\u00a0<\/p><p><\/p><p><b>It would be a plus if you have\u00a0<\/b><\/p><p><\/p><p>- Previous experience working with channel\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p><\/p><p>- Full time 39 hours\/week permanent contract: Monday to Thursday from 09:30 - 18:30 Friday 09:30 - 17:30<\/p><p>- Salary 22.000 euros gross\/year &#43; up to 5.500 euros gross\/year in bonus &#43; private medical insurance<\/p><p>- Great office location in Barcelona (hybrid after 2 months)<\/p><p>- Full paid training about the company and the project you will be working on\u00a0<\/p><p>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><div><p>R1755323<\/p><\/div><p><\/p><p><\/p>\",\"ats_external_id\":\"R1755323\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1781.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-25T20:04:01.164+02:00\",\"created_at\":\"2026-08-12T18:05:55.262+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NzU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NzU\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"marcos.berro@concentrix.com\"},\"first_name\":\"Berro, Marcos\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102541577\",\"wid\":\"da7d7d2449a2101033343026c9780002\",\"descriptor\":\"Alessandra Boreggio (102541577)\"},{\"id\":\"103280942\",\"wid\":\"0d1bd1761a2810077b462c8a1e4d0000\",\"descriptor\":\"Marcos Berro (103280942)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384510\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-manager----English-Speaking----Hybrid---HS03_R1755323-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-manager----English-Speaking----Hybrid---HS03_R1755323-1\/apply\",\"job_requisition_id\":\"R1755323\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101ee7959c6a0e830000\",\"descriptor\":\"20146 - Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"julia.arteaga@concentrix.com\"},\"first_name\":\"Julia Arteaga (103225303)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1755323\",\"wid\":\"453eb22b51b91023b68cb26943650000\",\"descriptor\":\"Account manager - (English Speaking) - Hybrid - HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"902\",\"campaign_id\":\"23840\",\"campaign_title\":\"Recruiter II R1754425\",\"campaign_type\":\"job_application\",\"job_title\":\"Recruiter II (Onsite)\",\"street\":\"USA Hickory NC\",\"address\":\"USA Hickory NC\",\"city\":\"Hickory\",\"state\":\"North Carolina\",\"postal_code\":\"28602\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"Join a world-class team in Hickory NC, as a Team Leader! The Recruiter ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs.  This position is responsible for working with various clients to assess hiring needs and interview candidates for positions. (Military veterans are encouraged to apply.)\",\"long_description\":\"<div><p><b><span>A NEW <\/span><span>CAREER<\/span><span> POWERED BY YOU<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you looking <\/span><span>for a career change with <\/span><span>a <\/span><span>forward-thinking<\/span><span> global <\/span><span>organization<\/span><span> <\/span><span>that <\/span><span>nurtures<\/span><span> a<\/span><span> true people-first<\/span><span>, <\/span><span>inclusive<\/span><span> <\/span><span>culture<\/span><span> and a genuine sense of belonging<\/span><span>? Would you like to join a <\/span><span>Fortune 500 <\/span><span>company that <\/span><span>earns<\/span><span> <\/span><span>\u201c<\/span><\/span><b><span>World\u2019s <\/span><span>Best Work<\/span><span>places<\/span><\/b><span><span>,<\/span><span>\u201d<\/span><span> <\/span><span>\u201c<\/span><\/span><b><span>Best Company Culture<\/span><\/b><span><span>,<\/span><span>\u201d<\/span><span> and <\/span><span>\u201c<\/span><\/span><b><span>Best Companies for Career Growth<\/span><\/b><span><span>\u201d<\/span><\/span><span><span> <\/span><\/span><span><span>awards every year? Then <\/span><\/span><span><span>a onsite &#34;Recruiter II&#34;<\/span><\/span><span><span> position at Concentrix is the <\/span><span>right <\/span><span>place for you!<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a onsite &#34;Recruiter II&#34;<\/span><\/span><span><span>, <\/span><span>you\u2019ll<\/span><span> join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201c<\/span><span>game-changers<\/span><span>.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>CAREER <\/span><span>GROWTH <\/span><span>AND <\/span><span>PERSONAL DEVELOPMENT<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><br \/><span><span>This is <\/span><span>a great opportunity<\/span><span> <\/span><span>to <\/span><span>reimagine<\/span><span> a<\/span><span>n all-<\/span><span>new<\/span><span> career<\/span><span> journey<\/span><span> and develop \u201cfriends for life\u201d<\/span><span> at the same time.<\/span><span> <\/span><span>We\u2019ll<\/span><span> give you all the training, <\/span><span>technologies<\/span><span>, <\/span><span>and <\/span><span>ongoing<\/span><span> <\/span><span>support<\/span><span> <\/span><span>you\u2019ll<\/span><span> need<\/span><span> to succeed.<\/span><span> Plus, at Concentrix, there<\/span><span>\u2019<\/span><span>s <\/span><span>real <\/span><span>career (and personal)<\/span><span> <\/span><span>growth <\/span><span>potential<\/span><span>. In fact, <\/span><span>a<\/span><span>bout 80% of <\/span><span>our managers and leaders have been promoted<\/span><span> from within<\/span><span>!<\/span><span> <\/span><span>T<\/span><span>hat\u2019s<\/span><span> why <\/span><span>w<\/span><span>e offer <\/span><span>a range of <\/span><span>no-cost <\/span><\/span><span><span>learning and leadership development <\/span><span>programs<\/span><span> designed <\/span><span>to <\/span><span>set you on your way to <\/span><span>the kind of career <\/span><span>you<\/span><span>\u2019ve<\/span><span> <\/span><span>always envisioned<\/span><\/span><\/p><\/div><h2><\/h2><h2><\/h2><h2><\/h2><p><\/p><div><p><b><span>WHAT YOU WILL DO IN THIS ROLE<\/span><span>\u00a0\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As<\/span><span> <\/span><\/span><span><span>a onsite<\/span><span> &#34;Recruiter II&#34;<\/span><\/span><span><span>, you<\/span><span> will<\/span><span>:\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><ul><li>Responsible for assisting with implementation and administration of recruitment programs<\/li><li>Receive, screen, and file incoming resumes, background, and reference checks<\/li><li>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/li><li>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates<\/li><li>Leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates<\/li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/li><li>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting<\/li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role<\/li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting process<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><p><\/p><p><\/p><p><\/p><div><p><b><span>YOUR <\/span><span>QUALIFICATIONS<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Y<\/span><span>our <\/span><span>skills<\/span><span>, integrity, and <\/span><span>genuine<\/span><span> compassion will <\/span><span>deliver<\/span><span> value <\/span><span>and success <\/span><span>with every <\/span><span>customer <\/span><span>interaction. <\/span><span>Other qualifications<\/span><span> for <\/span><span>our onsite &#34;Recruiter II&#34;<\/span><\/span><span><span> <\/span><span>role include<\/span><span>:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><ul><li>Less than two years of relevant experience<\/li><li><span><span>18 Years of age or older with a completed High School Diploma or GED <\/span><span>required<\/span><\/span><span>\u00a0<\/span><\/li><li><span><span>Must <\/span><span>reside<\/span><span> in the United States <\/span><span>and<\/span><span> have a valid U.S. address for residence<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/li><li>Bachelor&#39;s Degree preferred<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to multi-task, prioritize, and meet timelines on deliverables<\/li><li>Proficient in Microsoft Office<\/li><li><span>&#34;Workday&#34; experience is <u><i><b>preferred<\/b><\/i><\/u><\/span><\/li><li><span><u><i><b>MUST<\/b><\/i><\/u> be comfortable working onsite at the Hickory, NC location<\/span><\/li><li>Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment<\/li><li>Sense of professionalism and ability to develop relationships<\/li><li>Strong attention to detail<\/li><li>Ability to handle and maintain confidential information<\/li><li><b>Specifically for internal applicants:<\/b> <span><u><i><b>Must <\/b><\/i><\/u>have at least 1 year of tenure with Concentrix. A<\/span><span>dministrative\/computer skills are <u><i><b>required<\/b><\/i><\/u>, along with the above requirements listed.<\/span><\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2><\/h2><p><\/p><p><\/p><div><p><b><span>WHAT\u2019S IN IT FOR YOU<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>One of our <\/span><span>company\u2019s <\/span><span>Culture <\/span><span>Beliefs<\/span><span> says, \u201cWe <\/span><span>champion our people<\/span><span>.\u201d<\/span><span> <\/span><span>That\u2019s<\/span><span> why w<\/span><span>e invest in our <\/span><span>game-changers<\/span><span>, our <\/span><span>infrastructure, and <\/span><span>our capabilities<\/span><span> to ensure long-term success for <\/span><span>both <\/span><span>our <\/span><span>teams and our <\/span><span>clients<\/span><span>. And <\/span><span>we<\/span><span>\u2019<\/span><span>ll<\/span><span> invest in <\/span><span>YOU<\/span><span> to aid <\/span><span>in your c<\/span><span>areer<\/span><span> <\/span><span>path <\/span><span>and <\/span><span>in <\/span><span>your<\/span><span> personal<\/span><span> development. In this role, <\/span><span>you<\/span><span>\u2019ll<\/span><span> also<\/span><span> be provided with<\/span><span>:<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><ul><li><p><span><span>The base salary <\/span><\/span><span><span>range<\/span><\/span><span><span> for this position is <\/span><\/span><span><span>$20.00- $23.00 an <\/span><span>hour<\/span><\/span><span><span> <\/span><span>plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this <\/span><span>role include medical, dental, and vision insurance, <\/span><span>a <\/span><span>comprehensive employee <\/span><span>assistance<\/span><span> program (EAP), <\/span><span>a <\/span><\/span><span><span>401(k) retirement<\/span><span> plan<\/span><\/span><span><span>, paid time off<\/span><span>,<\/span><span> and holidays.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Paid training and lucrative employee referral program.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>DailyPay<\/span><span> enrollment option to access pay &#34;early,&#34; when you want it<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Health and wellness programs with trained partners to <\/span><span>help <\/span><span>promote a healthy you<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>M<\/span><span>entorship programs that support your rewarding career journey<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>A modern, <\/span><span>state-of-the-art<\/span><span> <\/span><span>office setting with <\/span><span>advanced technologies and <\/span><span>a great team<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Programs and events that support inclusion<\/span><span> and belonging<\/span><span>, as well as global citizenship, sustainability, and community support<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Company networking opportunities with organized<\/span><span> groups in the following topics: Network of Women, Black Professionals, <\/span><\/span><span><span>LGBTQ&#43;<\/span><\/span><span><span> Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, <\/span><span>OneEarth<\/span><span> Champions, Wise Owls (experienced), and more.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>A range of other <\/span><span>perks<\/span><span> and benefits<\/span><span>.<\/span><\/span><\/p><\/li><\/ul><\/div><p><\/p><p><\/p><p><\/p><div><p><b><span>REIMAGINE THE BEST VERSION OF<\/span><span> <\/span><span>YOU<\/span><span>!\u00a0 <\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover <\/span><span>why <\/span><span>half a million <\/span><span>game-changers<\/span><span> around the globe call Concentrix their \u201cemployer of choice<\/span><span>.<\/span><span>\u201d<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><p><\/p><p><\/p><div><p><b><span>JOB AVAILABILITY<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This position is for an existing, immediate vacancy. We are currently\u202f<\/span><span>seeking<\/span><span>\u202fto fill this role with an individual who can start as soon as possible.\u202f\u202fThe deadline\u202f<\/span><span>to apply<\/span><span>\u202ffor this position is:\u202f 9\/03\/2026<\/span><\/span><span><span>.<\/span><\/span><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1754425\",\"location\":\"Hickory, North Carolina\",\"job_type\":\"full_time\",\"salary\":\"39998.4\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-25T02:04:27.571+08:00\",\"created_at\":\"2026-08-12T00:04:44.651+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzg0MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Hickory-NC\/Recruiter-II--Onsite-_R1754425\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Hickory\",\"state\":\"North Carolina\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"28602\",\"primary_location\":{\"id\":\"US-HIC-7THST-Y0\",\"wid\":\"b67da9176e3d1062f9dd1dd876c7bd05\",\"descriptor\":\"USA Hickory NC\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"stephanie.fowler@concentrix.com\"},\"first_name\":\"Fowler, Stephanie\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"101906643\",\"wid\":\"9e3897ada0770117c0dfa84b02040000\",\"descriptor\":\"Terri Wint (101906643)\"},{\"id\":\"101628545\",\"wid\":\"352a7e9b491001cf5de153d47f07f227\",\"descriptor\":\"Paula Rosario (101628545)\"},{\"id\":\"100804971\",\"wid\":\"60219339f7a01064a5e0e3cf36bc1428\",\"descriptor\":\"Stephanie Fowler (100804971)\"},{\"id\":\"101890829\",\"wid\":\"9ee8274459cf012d9025ad57cb103ec6\",\"descriptor\":\"Kim Kelly (101890829)\"},{\"id\":\"266460\",\"wid\":\"9f196ba80a870105de8d73b40919e274\",\"descriptor\":\"Alison Zinkie (266460)\"},{\"id\":\"100036159\",\"wid\":\"60219339f7a01064b7b76fdefb1a8219\",\"descriptor\":\"Kelly Lutz (100036159)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0921\",\"descriptor\":\"Recruiter II\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384342\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Hickory-NC\/Recruiter-II--Onsite-_R1754425\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Hickory-NC\/Recruiter-II--Onsite-_R1754425\/apply\",\"job_requisition_id\":\"R1754425\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - 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Eton\",\"address\":\"PHL Quezon City - Eton\",\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1100\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The Risk &amp; Compliance Officer is responsible for supporting the organization&#39;s compliance, risk management, governance, and audit activities. The role ensures adherence to client requirements, company policies, regulatory obligations, and internal control standards. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The Network Engineer\u2019s role is to support and secure infrastructure throughout Concentrix CVG Philippines. This includes planning, developing, installing, configuring, maintaining, supporting and optimizing all network and security hardware software and communication links and involved in the next wave of security offerings. Outstanding opportunity for a network engineer with either Cisco ASA ; Fortigate, Palo alto hands on experience. Engineer should have hands-on experience in network routing and Switching and in depth knowledge of Routing and Switching and troubleshooting skill to resolve issue quickly.<br \/>\u00a0<br \/>The Network Engineer is part of our 24x7 first level support network team focused on both network outages as well as network-related projects. The candidate will be accountable for day-to-day network activities, such as those related to incident and change management, to ensure end user requests are handled and addressed within defined SLAs. The position requires good organizational skills, attention to detail, the ability to troubleshoot and logically solve problems.<br \/>To be a successful candidate, you will need to have a strong understanding of network infrastructure and network hardware. This role is accountable for implementing, administer, and troubleshoot network devices including WIFI, firewalls, routers, switches, and controllers. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span><span><span>Reporting to the Director, on our Global team, the Lead Network Engineer will have 10-12 years of experience in enterprise-level networking, with a knowledge of both Private and Public Cloud interconnect via MPLS, Internet, VPN Tunnel and other networking technologies. Will work within a team of network engineers. Will also collaborate with other teams to design IVR and Telecom solutions and troubleshoot complex routing issues<\/span><\/span><\/span><\/p><ul><li><span><span><span>Design and implement functional network infrastructure in both private and public cloud. (LAN, WLAN, WAN, AWS, and Voice networks)<\/span><\/span><\/span><\/li><li><span><span><span>Expert with standard network tools such as WireShark, SolarWinds, etc.<\/span><\/span><\/span><\/li><li><span><span><span>Resolve standard and escalated SolvNow network tickets<\/span><\/span><\/span><\/li><li><span><span><span>Mentor other team members and address user needs<\/span><\/span><\/span><\/li><li><span><span><span>Knowledge of network administration and architecture and experience troubleshooting<\/span><\/span><\/span><\/li><li><span><span><span>Passionate about security and data protection.<\/span><\/span><\/span><\/li><li><span><span><span>Configure and install software on routers, switches, load balancers, and other network devices.<\/span><\/span><\/span><\/li><li><span><span><span>Monitor network performance and integrity and present suggestions for improvement.<\/span><\/span><\/span><\/li><li><span><span><span>Resolve issues by troubleshooting cloud and local 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(Manila)\",\"job_type\":\"full_time\",\"salary\":\"2925000\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-08-13T00:05:49.276+08:00\",\"created_at\":\"2026-08-11T16:04:10.993+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzc3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Lead-network-Engineer_R1753931\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global 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Strong English communication skills are required, as this role interacts directly with our international clients and partners.\",\"long_description\":\"<div><h1>Key Responsibilities<\/h1><\/div><h2>Office Operations<\/h2><ul><li>Manage office supplies, inventory control, and service contracts to ensure smooth daily operations.<\/li><li>Maintain an organized and consistently professional office environment, coordinating with cleaning staff and service providers to uphold appearance and operational standards at all times.<\/li><li>Receive and manage incoming packages, shipments, and equipment deliveries; coordinate routing of legal and governmental correspondence as required.<\/li><\/ul><p><\/p><h2>Supplier &amp; Vendor Management<\/h2><ul><li>Source, onboard, and manage suppliers and service providers across office and facilities needs.<\/li><li>Own the relationship with the building landlord, ensuring lease obligations, building regulations, and all required documentation are met and kept current.<\/li><li>Ensure all vendors and service providers are fully compliant with company policies, including REPSE registration requirements for subcontracting under Mexican labor law.<\/li><li>Maintain up-to-date supplier documentation, contracts, and compliance records; track and renew as needed.<\/li><li>Conduct periodic vendor reviews to validate ongoing compliance and service quality.<\/li><li>Manage direct vendor communications, including purchase orders, cleaning supplies, and incident resolution.<\/li><\/ul><p><\/p><h2>REPSE &amp; Internal Compliance<\/h2><ul><li>Maintain and manage electronic records for REPSE compliance, including validation of provider registrations and updates to the compliance database.<\/li><li>Ensure all subcontracted service providers meet legal requirements under Mexican labor law at all times.<\/li><li>Support internal and external audits related to facilities, vendors, and compliance \u2014 workload can increase significantly during audit periods.<\/li><li>Process purchase invoices, organize supporting documentation, and follow up on approvals as required.<\/li><\/ul><p><\/p><h2>Facilities &amp; Maintenance<\/h2><ul><li>Oversee cleanliness and organization of the office space; supervise maintenance staff and service providers.<\/li><li>Coordinate with maintenance staff for repairs, upkeep, and facility-related needs.<\/li><li>Manage on-site access control systems, security cameras, and facility audits.<\/li><li>Plan and execute Utility Tests \u2014 structured exercises to verify the availability, reliability, and effectiveness of critical facilities and services that support business operations, ensuring continuity under both normal conditions and disruption scenarios.<\/li><\/ul><p><\/p><h2>Client Visit Logistics &amp; Experience<\/h2><ul><li>Own the end-to-end client visit experience, ensuring that every touchpoint \u2014 from arrival to departure \u2014 reflects the One Concentrix standard of excellence.<\/li><li>Coordinate all visit logistics including transportation, catering, restaurant reservations, and on-site setup for clients, prospective clients, and internal stakeholders.<\/li><li>Prepare materials, branded signage, and office presentation ahead of visits, creating an environment that communicates professionalism, warmth, and the Concentrix brand.<\/li><li>Serve as the on-site host and point of coordination during visits, anticipating needs and ensuring a seamless, memorable experience for every guest.<\/li><li>Collaborate with leadership on visit agendas and logistics, managing all moving parts across teams and vendors from planning through execution.<\/li><li>During high-demand visit periods, this function takes priority and may require significantly expanded availability and coordination effort.<\/li><\/ul><p><\/p><h2>Event Planning &amp; Coordination<\/h2><ul><li>Support planning and execution of internal events, including Town Halls, Welcome Calls, and company-wide gatherings across our locations.<\/li><li>Handle vendor coordination, venue logistics, and on-site arrangements for events.<\/li><li>Manage recognition programs and WFH\/engagement award logistics, including metrics tracking and prize coordination.<\/li><li>Event workload varies \u2014 preparation and execution periods can require significantly expanded hours.<\/li><\/ul><p><\/p><h2>Ecosystem &amp; Institutional Relationships<\/h2><ul><li>Serve as the liaison with the University for collaboration agreements, ecosystem engagement, and compliance requirements.<\/li><li>Coordinate regular touchpoints on office operations, upcoming events, and institutional planning with the University team.<\/li><\/ul><p><\/p><h2>Administrative Support<\/h2><ul><li>Manage incoming and outgoing correspondence, mail, and package routing.<\/li><li>Assist with special projects and ad hoc requests from leadership.<\/li><li>Prepare materials for leadership meetings, Townhalls, and welcome sessions.<\/li><li>Provide general administrative support to ensure efficient operation of the office.<\/li><\/ul><p><\/p><div><h1>What We&#39;re Looking For<\/h1><\/div><ul><li>2&#43; years of experience in office administration, facilities coordination, or a similar role.<\/li><li>Strong English communication skills \u2014 written and spoken \u2014 required.<\/li><li>Spanish proficiency required for vendor and landlord communications.<\/li><li>Working knowledge of Mexican supplier compliance frameworks, including REPSE.<\/li><li>Strong organizational skills with the ability to manage multiple priorities simultaneously.<\/li><li>Proactive attitude and comfort working independently with minimal supervision.<\/li><li>Experience managing vendor relationships and ensuring regulatory compliance.<\/li><li>Familiarity with office tools (Microsoft Office).<\/li><li>Availability to occasionally support events or visits at other company locations.<\/li><\/ul><p><\/p><div><h1>What We Offer<\/h1><\/div><ul><li>A collaborative, international work environment.<\/li><li>Direct exposure to a high-growth technology services operation.<\/li><li>Competitive compensation based on experience.<\/li><\/ul>\",\"ats_external_id\":\"R1754617\",\"location\":\"Chihuahua City, Chihuahua\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-11T16:06:01.182+08:00\",\"created_at\":\"2026-08-11T16:04:07.705+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzc3Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Chihuahua-City-Av-Heroico-Colegio-Militar-4700-Tec-Campus\/Administrative-Assistant_R1754617\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Administrative Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Chihuahua City\",\"state\":\"Chihuahua\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"31300\",\"primary_location\":{\"id\":\"MX-CHI-AVHER-01\",\"wid\":\"0143c866a118010fba94509b0b990000\",\"descriptor\":\"MEX Chihuahua City Av. 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Akkor j&oacute; helyen j&aacute;rsz!<br \/><\/strong>A t&ouml;bbit megtan&iacute;tjuk neked. Jelentkezz most n&eacute;met nyelv\u0171 &uuml;gyf&eacute;ltan&aacute;csad&oacute;nak (m\/f\/d) egy E-Health v&aacute;llalat app support csapat&aacute;ba &ndash; ak&aacute;r tapasztalat n&eacute;lk&uuml;l!<\/p>\\n<p><strong>A legfontosabb tudnival&oacute;k<\/strong><\/p>\\n<ul>\\n<li>Alapb&eacute;r: br. 4 500 Ft\/&oacute;ra<\/li>\\n<li>Teljes&iacute;tm&eacute;nyalap&uacute; b&oacute;nusz, cafeteria &eacute;s utaz&aacute;si k&ouml;lts&eacute;gt&eacute;r&iacute;t&eacute;s: ak&aacute;r 830 000 Ft brutt&oacute;\/h&oacute;*<\/li>\\n<li>Azonnali kezd&eacute;s<\/li>\\n<li>Munkav&eacute;gz&eacute;s helye: P&eacute;cs &ndash; hibrid munkav&eacute;gz&eacute;si lehet\u0151s&eacute;ggel<\/li>\\n<li>Teljes vagy r&eacute;szmunkaid\u0151ben (heti minimum 30 &oacute;ra)<\/li>\\n<li>Munkaid\u0151: h&eacute;tf\u0151t\u0151l p&eacute;ntekig 08:00&ndash;18:00 k&ouml;z&ouml;tt<\/li>\\n<li>P&aacute;lyam&oacute;dos&iacute;t&oacute;k jelentkez&eacute;s&eacute;t is v&aacute;rjuk<\/li>\\n<li>Munk&aacute;dat modern AI-eszk&ouml;z&ouml;k seg&iacute;tik.<\/li>\\n<li>Hat&aacute;rozatlan idej\u0171 munkaszerz\u0151d&eacute;s<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Mire sz&aacute;m&iacute;thatsz?<br \/><\/strong>Te leszel az &uuml;gyfelek els\u0151 kapcsolattart&oacute;ja telefonon &eacute;s e-mailben &eacute;rkez\u0151 megkeres&eacute;seik sor&aacute;n.<br \/>Mindebben korszer\u0171 AI-eszk&ouml;z&ouml;k seg&iacute;tenek, amelyek leveszik a v&aacute;lladr&oacute;l a rutinfeladatokat, &iacute;gy t&ouml;bb id\u0151d marad a val&oacute;di &uuml;gyf&eacute;lt&aacute;mogat&aacute;sra. N&aacute;lunk az AI nem helyettes&iacute;t, hanem a csapatod r&eacute;sze.<\/p>\\n<p><strong><br \/>A mindennapjaid<br \/><\/strong><\/p>\\n<ul>\\n<li>Orvosokat &eacute;s eg&eacute;szs&eacute;g&uuml;gyi rendel\u0151ket t&aacute;mogatsz egy E-Health szoftver haszn&aacute;lat&aacute;ban.<\/li>\\n<li>Megv&aacute;laszolod a be&eacute;rkez\u0151 k&eacute;rd&eacute;seket, &eacute;s gondoskodsz a kiv&aacute;l&oacute; &uuml;gyf&eacute;l&eacute;lm&eacute;nyr\u0151l.<\/li>\\n<li>Kapcsolattart&oacute;k&eacute;nt seg&iacute;ted az eg&eacute;szs&eacute;g&uuml;gyi szolg&aacute;ltat&oacute;kat, valamint betan&iacute;tod \u0151ket a szoftver haszn&aacute;lat&aacute;ra.<\/li>\\n<li>Szorosan egy&uuml;ttm\u0171k&ouml;dsz az &eacute;rt&eacute;kes&iacute;t&eacute;si, marketing- &eacute;s term&eacute;kfejleszt&eacute;si csapatokkal &ndash; k&ouml;z&ouml;s c&eacute;lotok az &uuml;gyfelek el&eacute;gedetts&eacute;ge.<\/li>\\n<li>Megold&aacute;sokat tal&aacute;lsz, &eacute;s el&eacute;red, hogy &uuml;gyfeleink a szoftver lelkes rajong&oacute;iv&aacute; v&aacute;ljanak.<\/li>\\n<li>Modern eszk&ouml;z&ouml;ket haszn&aacute;lsz, amelyek hat&eacute;konyabb&aacute; &eacute;s eredm&eacute;nyesebb&eacute; tesznek.<\/li>\\n<\/ul>\\n<p>Lesznek k&ouml;nnyebb &eacute;s kih&iacute;v&aacute;sokkal teli napok is &ndash; de n&aacute;lunk mindig fejl\u0151d&eacute;sben leszel.<\/p>\\n<p><strong>Amit game-changereink mondanak<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;<span data-olk-copy-source=\\\"MessageBody\\\">T&aacute;mogat&oacute; vezet\u0151s&eacute;g, k&eacute;nyelmes munkaid\u0151 &eacute;s munkarend, t&aacute;mogat&oacute; vezet\u0151s&eacute;g, rugalmas, &ouml;sszetart&oacute; csapat.<\/span>&ldquo;<\/p>\\n<p>N&aacute;lunk nem csup&aacute;n &bdquo;egy hang&rdquo; leszel a telefonban, hanem egy t&aacute;mogat&oacute; csapat fontos tagja.<\/p>\\n<p><strong>T&eacute;ged keres&uuml;nk, ha<br \/><\/strong>Nincs sz&uuml;ks&eacute;ged t&ouml;k&eacute;letes &ouml;n&eacute;letrajzra.<br \/>Ami igaz&aacute;n sz&aacute;m&iacute;t:<\/p>\\n<ul>\\n<li>Magabiztos n&eacute;met nyelvtud&aacute;ssal (C1 szint) rendelkezel sz&oacute;ban &eacute;s &iacute;r&aacute;sban is.<\/li>\\n<li>Az angol nyelvtud&aacute;s el\u0151nyt jelent, de nem felt&eacute;tel.<\/li>\\n<li>Kommunik&aacute;ci&oacute;d udvarias, partneri &eacute;s &uuml;gyf&eacute;lk&ouml;zpont&uacute;.<\/li>\\n<li>&Eacute;rdekel a technol&oacute;gia, &eacute;s magabiztosan haszn&aacute;lod a k&uuml;l&ouml;nb&ouml;z\u0151 alkalmaz&aacute;sokat &eacute;s szoftvereket.<\/li>\\n<li>Magabiztosan kezeled a sz&aacute;m&iacute;t&oacute;g&eacute;pet.<\/li>\\n<li>Nyitott vagy az &uacute;j eszk&ouml;z&ouml;k &eacute;s technol&oacute;gi&aacute;k megismer&eacute;s&eacute;re.<\/li>\\n<li>Sz&iacute;vesen dolgozn&aacute;l csapatunk tagjak&eacute;nt p&eacute;csi irod&aacute;nkb&oacute;l.<\/li>\\n<\/ul>\\n<p>Tapasztalattal rendelkezel az &uuml;gyf&eacute;lszolg&aacute;lat ter&uuml;let&eacute;n? Szuper, de nem elv&aacute;r&aacute;s.<\/p>\\n<p><strong>Amit k&iacute;n&aacute;lunk<br \/><\/strong>Hisz&uuml;nk abban, hogy egy j&oacute; munkahely t&aacute;mogatja az &eacute;letviteledet, &eacute;s fejl\u0151d&eacute;si lehet\u0151s&eacute;get is biztos&iacute;t.<br \/>Ez&eacute;rt n&aacute;lunk a k&ouml;vetkez\u0151kre sz&aacute;m&iacute;thatsz:<\/p>\\n<ul>\\n<li>Hat&aacute;rozatlan idej\u0171 munkaszerz\u0151d&eacute;s.<\/li>\\n<li>Ak&aacute;r br. 830 000 Ft havi j&ouml;vedelem* (br. 4 500 Ft &oacute;rab&eacute;r, cafet&eacute;ria juttat&aacute;s, utaz&aacute;si k&ouml;lts&eacute;gt&eacute;r&iacute;t&eacute;s).<\/li>\\n<li>Teljes vagy r&eacute;szmunkaid\u0151s foglalkoztat&aacute;s (heti legal&aacute;bb 30 &oacute;ra), az ig&eacute;nyeidhez igaz&iacute;tva.<\/li>\\n<li>A betanul&aacute;si id\u0151szak ut&aacute;n meghat&aacute;rozott napokon otthoni munkav&eacute;gz&eacute;s lehet\u0151s&eacute;ge.<\/li>\\n<li>Intenz&iacute;v, teljes munkaid\u0151s betan&iacute;t&aacute;s tapasztalt tr&eacute;nereink vezet&eacute;s&eacute;vel.<\/li>\\n<li>Alapos k&eacute;pz&eacute;s gyakorlott tr&eacute;nerekt\u0151l, akik minden sz&uuml;ks&eacute;ges ismeretet &aacute;tadnak.<\/li>\\n<li>Rendszeres coachingot, workshopokat &eacute;s tov&aacute;bbk&eacute;pz&eacute;seket biztos&iacute;tunk - modern technol&oacute;giai t&aacute;mogat&aacute;ssal.<\/li>\\n<li>Bels\u0151 tov&aacute;bbk&eacute;pz&eacute;sek &eacute;s karrierlehet\u0151s&eacute;gek, ak&aacute;r vil&aacute;gszerte.<\/li>\\n<li>K&uuml;l&ouml;nb&ouml;z\u0151 &nbsp;rendezv&eacute;nyek, mint p&eacute;ld&aacute;ul c&eacute;ges partyk.<\/li>\\n<li>Nyitott, motiv&aacute;lt &eacute;s t&aacute;mogat&oacute; csapat, amely &ouml;r&ouml;mmel v&aacute;rja &uacute;j koll&eacute;g&aacute;it.<\/li>\\n<\/ul>\\n<p><strong>Jelentkez&eacute;s<br \/><\/strong>Ha &uacute;gy &eacute;rzed, ez lehet a k&ouml;vetkez\u0151 l&eacute;p&eacute;s a karrieredben, &ouml;r&ouml;mmel megismern&eacute;nk.<\/p>\\n<p>A jelentkez&eacute;s egyszer\u0171:<\/p>\\n<ol>\\n<li><strong>Kattints a \\\"Jelentkez&eacute;s\\\"-re.<\/strong><\/li>\\n<li><strong>Adatok megad&aacute;sa<\/strong><\/li>\\n<li><strong>K&eacute;sz<\/strong><\/li>\\n<\/ol>\\n<p><span data-olk-copy-source=\\\"MessageBody\\\">&Aacute;ltal&aacute;ban egy munkanapon bel&uuml;l felvessz&uuml;k veled a kapcsolatot.<\/span><\/p>\\n<p><strong>M&eacute;g maradtak k&eacute;rd&eacute;seid?<\/strong> Virtual asszisztens&uuml;nk, &bdquo;Dot&rdquo;, a +3670 7785-276-os WhatsApp-sz&aacute;mon, valamint a Facebook Messengeren kereszt&uuml;l a nap 24 &oacute;r&aacute;j&aacute;ban rendelkez&eacute;sedre &aacute;ll, &eacute;s k&eacute;szs&eacute;ggel seg&iacute;t neked.<\/p>\\n<p><strong>Csapatunk ezen a c&iacute;men dolgozik<br \/><\/strong>Concentrix Services Hungary Kft.<br \/>P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn&nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>A Concentrix elk&ouml;telezett az es&eacute;lyegyenl\u0151s&eacute;g mellett&nbsp;<\/strong><\/p>\\n<p><em>B&uuml;szk&eacute;k vagyunk arra, hogy csapatk&eacute;nt &eacute;s v&aacute;llalatk&eacute;nt vil&aacute;gszerte egys&eacute;gesek vagyunk. Elk&ouml;telezettek vagyunk amellett, hogy minden jelentkez\u0151nek egyenl\u0151 es&eacute;lyeket biztos&iacute;tsunk, &eacute;s olyan munkak&ouml;rnyezetet teremts&uuml;nk, amely diszkrimin&aacute;ci&oacute;t&oacute;l &eacute;s zaklat&aacute;st&oacute;l mentes. Minden felv&eacute;teli elj&aacute;r&aacute;sunk az &uuml;zleti sz&uuml;ks&eacute;gleteken, a munkak&ouml;ri k&ouml;vetelm&eacute;nyeken &eacute;s a szakmai k&eacute;pes&iacute;t&eacute;seken alapul, tekintet n&eacute;lk&uuml;l sz&aacute;rmaz&aacute;sra, &eacute;letkorra, nemi identit&aacute;sra, szexu&aacute;lis ir&aacute;nyults&aacute;gra, vall&aacute;sra, csal&aacute;di &aacute;llapotra vagy sz&uuml;l\u0151i st&aacute;tuszra, nemzetis&eacute;gre, fogyat&eacute;koss&aacute;gra vagy m&aacute;s, a hat&aacute;lyos nemzeti t&ouml;rv&eacute;nyek &aacute;ltal v&eacute;dett besorol&aacute;sra.&nbsp;<\/em><\/p>\\n<p><strong>Munkav&aacute;llal&aacute;si enged&eacute;ly&nbsp;<\/strong><\/p>\\n<p>A magyar jogszab&aacute;lyoknak megfelel\u0151en erre a poz&iacute;ci&oacute;ra csak olyan p&aacute;ly&aacute;z&oacute;k jelentkez&eacute;s&eacute;t vessz&uuml;k figyelembe, akik &eacute;rv&eacute;nyes magyarorsz&aacute;gi munkav&aacute;llal&aacute;si enged&eacute;llyel rendelkeznek.&nbsp;<\/p>\\n<p><em>*A megadott &ouml;sszeg teljes munkaid\u0151s foglalkoztat&aacute;s eset&eacute;n el&eacute;rhet\u0151 brutt&oacute; havi j&ouml;vedelemre vonatkozik. A havi j&ouml;vedelem az alap &oacute;rab&eacute;rb\u0151l &eacute;s az egy&eacute;ni teljes&iacute;tm&eacute;ny alapj&aacute;n j&aacute;r&oacute; b&oacute;nuszb&oacute;l &aacute;ll. A r&eacute;szletekr\u0151l a szem&eacute;lyes &aacute;ll&aacute;sinterj&uacute;n adnak tov&aacute;bbi t&aacute;j&eacute;koztat&aacute;st.<\/em><\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"HU-1093\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"4500\",\"salary_type\":\"hourly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-08-11T14:53:13.877+02:00\",\"created_at\":\"2026-08-11T14:52:09.266+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDkz?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDkz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"hu\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"316\",\"campaign_id\":\"1105\",\"campaign_title\":\"Sephora | Polish | Lublin\",\"campaign_type\":\"job_application\",\"job_title\":\"Ekspert\/ka ds. produkt\u00f3w premium (bran\u017ca beauty)\",\"street\":null,\"address\":null,\"city\":\"Lublin\",\"state\":\"Lublin Voivodeship\",\"postal_code\":\"20\",\"region\":\"Lubelskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\">Tw&oacute;j zakres obowi\u0105zk&oacute;w<\/h2>\\n<p>Premiera nowego produktu do makija\u017cu lub piel\u0119gnacji przyprawia Ci\u0119 o dreszcze?<br \/>Luksusowe marki kosmetyczne mo\u017cesz wymienia\u0107 godzinami?<br \/>Chcesz sp\u0119dza\u0107 ka\u017cdy dzie\u0144 pracy na doradzaniu klientom w tematach beauty?<br \/>Idealnie dobrany podk\u0142ad to challenge, kt&oacute;rego podejmiesz si\u0119 z przyjemno\u015bci\u0105?<br \/><br \/>Je\u015bli na te pytania Twoja odpowied\u017a brzmi: TAK, w\u0142a\u015bnie znalaz\u0142e\u015b\/a\u015b dla siebie idealn\u0105 ofert\u0119 pracy!<br \/>My w Concentrix wierzymy, \u017ce praca mo\u017ce by\u0107 r&oacute;wnie\u017c pasj\u0105 i przyjemno\u015bci\u0105!<br \/><br \/>Co nale\u017cy do Twoich ciekawych zada\u0144?<br \/>kompleksowa obs\u0142uga po\u0142\u0105cze\u0144 przychodz\u0105cych, e-maili oraz czat&oacute;w<br \/>zakres Twoich dzia\u0142a\u0144: obs\u0142uga zam&oacute;wie\u0144 i reklamacji, udzielanie informacji o produktach i rekomendacji<\/p>\\n<p>&nbsp;<\/p>\\n<h2>Nasze wymagania<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>znajomo\u015bci j\u0119zyka polskiego w mowie i w pi\u015bmie na poziomie C2<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>orientacji na klienta i umiej\u0119tno\u015bci identyfikowania jego potrzeb<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>umiej\u0119tno\u015bci obs\u0142ugi komputera<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>empatii i wsparcia w kontakcie z klientem<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>To oferujemy<\/h2>\\n<ul>\\n<li 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Lubelskie\",\"job_type\":\"full_time\",\"salary\":\"31.40\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-13T01:59:04.826+02:00\",\"created_at\":\"2026-08-11T14:20:02.248+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA1?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"912\",\"campaign_id\":\"23757\",\"campaign_title\":\"Manager 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Join us at<span>\u00a0<\/span><\/span><\/span><b><span>Concentrix<\/span><\/b><span><span><span>\u00a0<\/span>as a<span>\u00a0<\/span><\/span><\/span><b><span>Team Leader<\/span><\/b><span><span>, where<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>have the opportunity to inspire and develop a group of call<span>\u00a0<\/span><\/span><span>centre<\/span><span><span>\u00a0<\/span>associates while ensuring exceptional service delivery for our customers.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Job Description<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a Team Leader, you will<span>\u00a0<\/span><\/span><span>be responsible for<\/span><span><span>\u00a0<\/span>the<span>\u00a0<\/span><\/span><\/span><b><span>day-to-day supervision<\/span><\/b><span><span><span>\u00a0<\/span>of call<span>\u00a0<\/span><\/span><span>centre<\/span><span><span>\u00a0<\/span>associates, ensuring adherence to work and attendance policies in line with organizational and legal requirements.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Essential Functions\/Core Responsibilities<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Supervision and Performance Monitoring<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Oversee the daily activities of a team of call<span>\u00a0<\/span><\/span><span>centre<\/span><span><span>\u00a0<\/span>associates.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Monitor work and attendance to ensure compliance with company policies.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Coaching and Development<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Conduct regular performance coaching to help your team meet and exceed established\u202f<\/span><\/span><b><span>Key Performance Indicators (KPIs)<\/span><\/b><span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Identify<\/span><span><span>\u00a0<\/span>performance issues and develop tailored action plans for improvement.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Customer Service Excellence<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Ensure exceptional service meets contractual expectations and financial goals.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Provide subject matter<span>\u00a0<\/span><\/span><span>expertise<\/span><span><span>\u00a0<\/span>in handling escalated customer calls.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Communication and Team Meetings<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Effectively communicate expectations and updates to team members.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Conduct team meetings to share<span>\u00a0<\/span><\/span><span>important information<\/span><span><span>\u00a0<\/span>and create a forum for team input.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Stay Current on Policies and Training<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Continuously update knowledge on internal processes, policies, and procedures.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Participate in required manager development training to enhance your leadership skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><p><b><span>Promote Company Values<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Actively represent and advocate for\u202f<\/span><\/span><b><span>Concentrix values<\/span><\/b><span><span>\u202fin your<span>\u00a0<\/span><\/span><span>behaviour<\/span><span><span>\u00a0<\/span>and attitude.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Candidate Profile<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Key Skills<\/span><\/b><span><span>:<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Highly motivated with a passion for developing and coaching team members.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong ability to work under pressure and follow through on tasks to completion.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Excellent written and verbal communication skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proven capability to lead teams in multitasking and prioritizing deliverables.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience in mentoring, coaching, and providing direction to team members.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Experience in the transport\/travel industry is highly beneficial.<\/span><\/b><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Willing to work a flexible schedule to meet the needs of the team.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Why Join Us?<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Competitive Salary and Benefits<\/span><\/b><span><span>: We offer a comprehensive compensation package along with opportunities for professional growth and development.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Dynamic Work Environment<\/span><\/b><span><span>: Join a supportive team that values your input and 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Apply today to become a crucial part of our Concentrix family.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><\/div>\",\"ats_external_id\":\"R1753458\",\"location\":\"Derby, Derbyshire\",\"job_type\":\"full_time\",\"salary\":\"27572.5\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-08-27T20:07:54.661+08:00\",\"created_at\":\"2026-08-10T22:06:24.181+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzcyMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GBR-Derby---Cardinal-Business-Centre-10-Nottingham-Road\/Team-Leader---Travel_R1753458\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"organization_reference_id\":\"WUK14\"},\"location\":{\"city\":\"Derby\",\"state\":\"Derbyshire\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"DE1 3QT\",\"primary_location\":{\"id\":\"GB-DER-CARDI-01\",\"wid\":\"61a816a4a679101f6573dabda9780000\",\"descriptor\":\"GBR Derby - Cardinal Business Centre 10 Nottingham Road\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"joshua.lewis1@concentrix.com\"},\"first_name\":\"Lewis, Joshua\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102529294\",\"wid\":\"da7d7d2449a210103378fca453b10000\",\"descriptor\":\"Joshua Lewis (102529294)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384836\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GBR-Derby---Cardinal-Business-Centre-10-Nottingham-Road\/Team-Leader---Travel_R1753458\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GBR-Derby---Cardinal-Business-Centre-10-Nottingham-Road\/Team-Leader---Travel_R1753458\/apply\",\"job_requisition_id\":\"R1753458\"}],\"organizations\":[{\"wid\":\"737a25f4db51101fcb19f937250b0000\",\"descriptor\":\"W0ZLYZ UK_GTR Customer Service\",\"reference_id\":\"W0ZLYZ\",\"custom_reference_id\":\"W0ZLYZ\",\"company_reference_id\":null},{\"wid\":\"b4e5b63f5235101fc9aefbdcc8220000\",\"descriptor\":\"20702 - Gtr - WHUK189\",\"reference_id\":\"WHUK189\",\"custom_reference_id\":\"WHUK189\",\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"custom_reference_id\":null,\"company_reference_id\":\"WUK14\"},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"leanne.yeomans@concentrix.com\"},\"first_name\":\"Leanne Yeomans (102537644)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1753458\",\"wid\":\"d806904a119c10230cb9fc7c9de20000\",\"descriptor\":\"Team Leader - Travel\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"914\",\"campaign_id\":\"23715\",\"campaign_title\":\"Software Engineer II (TCF) R1754259\",\"campaign_type\":\"job_application\",\"job_title\":\"Full Stack Developer\",\"street\":\"IND Hyderabad\",\"address\":\"IND Hyderabad\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500032\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Role: Java &#43; Full stack developer (HTML,javascript,Angular)<br \/>Designation: Full stack developer<br \/>Location: Hyderabad\/Chennai\/Bangalore<br \/>Years of Experience: 5 - 7 Years<br \/>Qualification: B.E | B Tech | MCA<br \/><br \/>We are seeking an experienced Full Stack Developer with a strong backend focus (60%) and frontend exposure (40%). The ideal candidate will have deep expertise in Java (17&#43;), Spring Boot 3.x, and modern SPA frameworks, along with strong client-server communication knowledge. The role demands excellent English communication skills, technical leadership, and hands-on development capabilities.<br \/><br \/>Key Responsibilities:<\/p><ul><li>Backend (Java)<\/li><li>Design and develop enterprise-grade applications using Java 17&#43;<\/li><li>Build and maintain RESTful and SOA-based services using Spring Boot 3.x \/ Spring Framework 6.x<\/li><li>Implement asynchronous messaging using JMS (ActiveMQ, IBM MQ, RabbitMQ, etc.)<\/li><li>Design and enhance SOA and Microservices architectures<\/li><li>Own and deliver complex modules end-to-end<\/li><li>Ensure high code quality through reviews, static analysis, and testing<\/li><li>Use Maven for build and dependency management<\/li><li>Leverage AI-assisted tools (e.g., GitHub Copilot) for development and refactoring<\/li><li>Mentor junior developers and provide technical leadership<\/li><li>Collaborate with QA, DevOps, Product, and Architecture teams<\/li><li>Required Technical Skills<\/li><li>Backend (Must 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On-site - Automotive Industry JL01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"-\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an<b> Inside Sales Representative in Barcelona (on-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As an <b>Inside Sales Representative<\/b> on our team, you will:\u00a0\u00a0<\/p><p>- Lead structured follow-up and support calls with prospective customers after they\u2019ve expressed interest in a product\u00a0<br \/>- Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction\u00a0<br \/>- Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences\u00a0<br \/>- Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams\u00a0<br \/>- Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects\u00a0<br \/>- Ensure all customer interactions align with the quality standards and premium positioning of the brand.\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0\u00a0<\/p><p>- Are bilingual or proficient in Spanish and advanced in English<br \/>- Hold a high school diploma (minimum), with a preferred background in business, communications, or automotive studies\u00a0<br \/>- Bring experience in customer service or sales \u2014 ideally within the automotive or luxury sectors\u00a0<br \/>- Communicate clearly and confidently, especially with executive-level or high-end clientele\u00a0<br \/>- Demonstrate a strong interest in the automotive industry and premium products\u00a0<br \/>- Are structured, professional, and discreet in handling sensitive topics like pricing or commercial offers\u00a0<br \/>- Are comfortable following a detailed, scripted call approach and submitting written reports post-interaction.\u00a0<br \/>\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- Full-time 39 hours\/week permanent contract: Rotative from Monday - Saturday, between 09:00 - 20:00<br \/>- Base salary of 19.623 euros gross\/year &#43; up to 3,000 euros gross\/year in bonus &#43; private medical insurance<br \/>- Central location in Barcelona \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<div><div><div><p>Sales Representative (Swedish-speaking) \u2013 On-site \u2013 High Tech Industry HS03<\/p><p><\/p><p><\/p><p><b>Experience the power of a game-changing career\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>Passionate about finding your next big opportunity? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Representative in Barcelona (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What you will do in this role\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f\u00a0<\/p><p><\/p><p>As a <b>Sales Representative <\/b>on our team, you will:\u202f\u202f\u00a0<\/p><p><\/p><p>- Manage qualified inbound calls for Commercial Business Development of customers acquired \/ profiled on line Account management of gold customers and partners\u00a0<\/p><p>- Identify and qualify prospects and deciders in the targeted companies\u00a0<\/p><p>- Track, manage, and report ongoing activity relative to sales pipeline\u00a0<\/p><p>- Review level of client satisfaction and escalating issues when necessary\u00a0<\/p><p>- Timely response and resolution of incoming customer or partner calls regarding, customer inquiries and request\u00a0<\/p><p>- Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound\u00a0<\/p><p>- Make outbound calls to existing customers when required\u00a0<\/p><p><\/p><p><b>Your qualifications\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in Swedish and advanced English\u00a0<\/p><p>- Have strong communication skills\u00a0<\/p><p>- Have solid Sales Background\u00a0<\/p><p>- Are achievement and goal oriented\u00a0<\/p><p>- Have good computer skills\u00a0<\/p><p>- Have previous experience in Sales B2B\u00a0<\/p><p>- Are motivated and self-starter\u00a0<\/p><p><\/p><p><b>It would be a plus if you:<\/b>\u00a0<\/p><p><\/p><p>-Have previous experience working with channel\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your<b> unique lifestyle:\u202f\u202f\u00a0<\/b><\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Friday 09:00 to 18:00\u00a0<\/p><p>- Salary 20.000 euros gross\/year &#43; up to 3.000 euros gross\/year in bonus\u00a0<\/p><p>- Great office location in\u202fBarcelona, hybrid after two months<\/p><p>- Full paid training on the company and the project you&#39;ll be working on\u00a0<\/p><p>- Career development programs and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u202f<\/i>\u202f\u00a0<\/p><p><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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On-site - Automotive Industry JL01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"-\",\"long_description\":\"<div><\/div><div><p><b>Experience the power of a game-changing career\u00a0\u00a0<\/b><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as an <b>Inside Sales Representative <\/b>in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0<\/b><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As an<b> Inside Sales Representative<\/b> on our team, you will:\u00a0\u00a0<\/p><p>- Lead structured follow-up and support calls with prospective customers after they\u2019ve expressed interest in a product\u00a0<br \/>- Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction\u00a0<br \/>- Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences\u00a0<br \/>- Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams\u00a0<br \/>- Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects\u00a0<br \/>- Ensure all customer interactions align with the quality standards and premium positioning of the brand.\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0<\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0\u00a0<\/p><p>- Are bilingual or proficient in Italian and English<br \/>- Hold a high school diploma (minimum), with a preferred background in business, communications, or automotive studies\u00a0<br \/>- Bring experience in customer service or sales \u2014 ideally within the automotive or luxury sectors\u00a0<br \/>- Communicate clearly and confidently, especially with executive-level or high-end clientele\u00a0<br \/>- Demonstrate a strong interest in the automotive industry and premium products\u00a0<br \/>- Are structured, professional, and discreet in handling sensitive topics like pricing or commercial offers\u00a0<br \/>- Are comfortable following a detailed, scripted call approach and submitting written reports post-interaction.\u00a0<br \/>\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Saturday rotative 9:00 - 20:00<br \/>- Salary 19.623,94 euros gross\/year &#43; up to 3.000 euros gross\/year in bonus &#43; private medical insurance<br \/>- Central location in Barcelona<br \/>- Bring-a-friend (referral) bonus opportunities \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><\/p><p><span>R1754364<\/span><\/p><\/div>\",\"ats_external_id\":\"R1754364\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-19T14:04:45.420+02:00\",\"created_at\":\"2026-08-10T18:07:44.160+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NTk?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NTk\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Italian\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"marcos.berro@concentrix.com\"},\"first_name\":\"Berro, Marcos\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103280942\",\"wid\":\"0d1bd1761a2810077b462c8a1e4d0000\",\"descriptor\":\"Marcos Berro (103280942)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383660\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Representative--Italian-speaking----On-site---Automotive-Industry-JL01_R1754364-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Sales-Representative--Italian-speaking----On-site---Automotive-Industry-JL01_R1754364-1\/apply\",\"job_requisition_id\":\"R1754364\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"e3cc50f741c0102ecda7c00572e30000\",\"descriptor\":\"24541 - Jaguar Landrover - 980006608\",\"reference_id\":\"980006608\",\"custom_reference_id\":\"980006608\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"11162efd04e61035a8984b01f5cc0000\",\"descriptor\":\"W0ZXLE Jaguar Land Rover Emea\",\"reference_id\":\"W0ZXLE\",\"custom_reference_id\":\"W0ZXLE\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"elisabetta.zucca@concentrix.com\"},\"first_name\":\"Elisabetta Zucca (102538367)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1754364\",\"wid\":\"453eb22b51b9102319c1b8c4f1cf0000\",\"descriptor\":\"Inside Sales Representative (Italian-speaking) - On-site - Automotive Industry JL01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"397\",\"campaign_id\":\"401\",\"campaign_title\":\"MBFS Early Collections \/ all languages \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Early Collections - Bucharest\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Are you fluent in Spanish, Italian, French, Dutch or Flemish and confident in English? Do you possess strong negotiation and communication skills while joining a team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more?&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Our new opportunity as a Collection Specialist is made for you then.<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>About the Role<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li><strong>Role details <\/strong><\/li>\\n<\/ul>\\n<p>Location:&nbsp;Bucharest&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work model:&nbsp;On-site, from our modern office in Bucharest&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Employment type:&nbsp;Full-time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Contract type:&nbsp;Permanent employment contract&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>\ud83c\udfaf What you will do<\/strong><\/p>\\n<ul>\\n<li><strong>Objective of the Role<\/strong>&nbsp;<\/li>\\n<\/ul>\\n<p>The owner of the position stewards self-responsible under the business scope of the customers assigned to them. The aim is to minimize risks, failures and losses by considering and respecting all internal and external requirements.<\/p>\\n<p><br \/>The focus of Retail Collections department is loss mitigation through negotiating with customers to reach a payment arrangement. &nbsp;If payment arrangements are not possible the department is responsible for taking actions that reduces the potential credit loss our client.<\/p>\\n<ul>\\n<li><strong>Key Tasks<\/strong><\/li>\\n<li>Responsible for retail areas &ndash; Negotiate with customer to collect monthly installments from customers facing a problem of high arrears by using available technology while adhering to regulatory requirements.&nbsp;<\/li>\\n<li>Use negotiation tools to determine a customer&rsquo;s reason for delinquency. &nbsp;Provide proactive thinking to assist customer in determining the proper resolution (payment, restructure, voluntary surrender).<\/li>\\n<li>Provide restructuring agreements to qualified customers<\/li>\\n<li>Provide support to collections third parties (B2B)<\/li>\\n<li>Manage of incoming\/outcoming calls, emails, letters, faxes and payments allocations.<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>What We&rsquo;re Looking For&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Must-have requirements&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li style=\\\"list-style-type: none;\\\">\\n<ul>\\n<li style=\\\"list-style-type: none;\\\">\\n<ul>\\n<li>Advanced Spanish\/Italian\/French\/Dutch\/Flemish<\/li>\\n<li>Medium English<\/li>\\n<li>Call center experience for a minimum of 6 months (inbound and outbound calls)<\/li>\\n<li>Strong communication skills, flexibility, negotiation skills, and assertiveness&nbsp;<\/li>\\n<li>Teamwork skills as well as reliability and an independent working style&nbsp;<\/li>\\n<li>Ability to make decision based on context and risk analysis<\/li>\\n<li>Fast learner<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p>&nbsp; <strong>Nice-to-have<\/strong> &nbsp; &nbsp;<\/p>\\n<ul>\\n<li>Strong knowledge of leasing and financing<\/li>\\n<li>Basic knowledge of corporate and insolvency law<\/li>\\n<li>Experience in receivables management<\/li>\\n<li>Commercial (banking) vocational training; additional qualifications desirable<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<p><strong>\ud83c\udfaf What We Offer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Compensation<\/strong><\/p>\\n<ul>\\n<li>Competitive salary&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Private medical subscription<\/li>\\n<li>EAP program (financial, psychological, personal development)<\/li>\\n<li>Relaxing room - chair massage<\/li>\\n<li>Fruits day<\/li>\\n<li>Bookster membership (library)<\/li>\\n<li>Social events (charity)<\/li>\\n<li>Benefit platform (meal tickets, transportation, vouchers &amp; discounts, gym membership, and many more)<\/li>\\n<li>Referral bonuses (you can reach up to 5000 RON, depending on the campaign)<\/li>\\n<li>Eyeglasses discount (&gt; 6 months in the company)<\/li>\\n<li>Easter\/Christmas incentives (&gt; 3 months in the company)<\/li>\\n<li>Fidelity Bonus - for each extra year spent in the company<\/li>\\n<li>Seniority bonus after 2\/5\/10 years in the company<\/li>\\n<li>Free access to training courses&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Growth and environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p>Product knowledge training&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Real&nbsp;career growth opportunities&nbsp;within a global brand&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>A&nbsp;supportive team culture&nbsp;and supportive managers&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>The chance to represent an&nbsp;international brand known for innovation and quality<\/p>\\n<p>An&nbsp;ESG-certified, people-centered and modern work environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>85% of our leaders started where you are&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A workplace recognized as:<\/strong><\/p>\\n<p>Employer of the Year - Romanian Business Services Forum &amp; Awards 2026<\/p>\\n<p>Most Transformed Workplace - Romanian Business Services Forum &amp; Awards 2025<\/p>\\n<p>Global Top 100 Inspiring Workplaces (2nd globally in 2025)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Proud of our awards:<\/strong><\/p>\\n<p>Artificial Intelligence Excellence Award<\/p>\\n<p>Generative AI Product of the Year<\/p>\\n<p>Brandon Hall HCM Excellence Awards - recognizes talent management, learning, employee development and HR excellence<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>Why Join Us&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>What makes us different&nbsp;&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Build your career with a&nbsp;globally recognized leader&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work with products that&nbsp;improve everyday life at home&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Join a company where people stay because they&nbsp;grow and develop&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Be part of a workplace that values&nbsp;learning, trust, and performance&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\",\"ats_external_id\":\"RO-401\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-19T17:41:41.452+03:00\",\"created_at\":\"2026-08-10T14:55:37.794+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDE?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"398\",\"campaign_id\":\"399\",\"campaign_title\":\"MBFS Accounting \/ all languages \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Collections Specialist with Accounting - Bucharest\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Are you fluent in Spanish, Italian, French, Dutch or Flemish and confident in English? Do you possess strong negotiation and communication skills while joining a team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more?&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Our new opportunity as a Collection Specialist is made for you then.<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>About the Role<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li><strong>Role details <\/strong><\/li>\\n<\/ul>\\n<p>Location:&nbsp;Bucharest&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work model:&nbsp;On-site, from our modern office in Bucharest&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Employment type:&nbsp;Full-time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Contract type:&nbsp;Permanent employment contract&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li><strong>What you will do <\/strong><\/li>\\n<\/ul>\\n<p><strong>Objective of the Role<\/strong>&nbsp;<\/p>\\n<p>The job holder independently manages assigned customers under commercial considerations with the aim of minimizing risks and losses, while complying with all internal and external regulations. &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Key Tasks<\/strong><\/p>\\n<p>&bull; Responsibility for the retail problem loan customer segment from the notice of termination or reminder stage in the case of customers with significant arrears<br \/>&bull; Negotiation and follow-up of repayment agreements, as well as presenting possible solutions to bridge temporary payment difficulties (e.g., payment arrangements, restructuring, collateralization)<br \/>&bull; Review and implementation of risk-reducing measures within the granted authority<br \/>&bull; Termination of contracts and repossession of vehicles, as well as realization of collateral, up to handing over the case to external lawyers or debt collection agencies, while ensuring the objectives of cost minimization and risk reduction<br \/>&bull; Management and processing of insolvency proceedings<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>What We&rsquo;re Looking For&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Must-have requirements&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Advanced French<\/li>\\n<li>Medium English<\/li>\\n<li>Professional experience in the collections and accounting sector (1y within the sector OR cumulated experience in collections and accounting)<\/li>\\n<li>Strong communication skills, flexibility, negotiation skills, and assertiveness<\/li>\\n<li>Team player with a reliable and independent working style<\/li>\\n<li>Ability to make decisions based on context and risk analysis<\/li>\\n<li>Fast learner<\/li>\\n<\/ul>\\n<p>&nbsp; <strong>Nice-to-have<\/strong> &nbsp; &nbsp;<\/p>\\n<ul>\\n<li>Strong knowledge of leasing and financing<\/li>\\n<li>Basic knowledge of corporate and insolvency law<\/li>\\n<li>Experience in receivables management<\/li>\\n<li>Commercial (banking) vocational training; additional qualifications desirable<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>\ud83c\udfaf What We Offer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Compensation<\/strong><\/p>\\n<ul>\\n<li>Competitive salary&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Private medical subscription<\/li>\\n<li>EAP program (financial, psychological, personal development)<\/li>\\n<li>Relaxing room - chair massage<\/li>\\n<li>Fruits day<\/li>\\n<li>Bookster membership (library)<\/li>\\n<li>Social events (charity)<\/li>\\n<li>Benefit platform (meal tickets, transportation, vouchers &amp; discounts, gym membership, and many more)<\/li>\\n<li>Referral bonuses (you can reach up to 5000 RON, depending on the campaign)<\/li>\\n<li>Eyeglasses discount (&gt; 6 months in the company)<\/li>\\n<li>Easter\/Christmas incentives (&gt; 3 months in the company)<\/li>\\n<li>Fidelity Bonus - for each extra year spent in the company<\/li>\\n<li>Seniority bonus after 2\/5\/10 years in the company<\/li>\\n<li>Free access to training courses&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Growth and environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p>Product knowledge training&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Real&nbsp;career growth opportunities&nbsp;within a global brand&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>A&nbsp;supportive team culture&nbsp;and supportive managers&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>The chance to represent an&nbsp;international brand known for innovation and quality<\/p>\\n<p>An&nbsp;ESG-certified, people-centered and modern work environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>85% of our leaders started where you are&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A workplace recognized as:<\/strong><\/p>\\n<p>Employer of the Year - Romanian Business Services Forum &amp; Awards 2026<\/p>\\n<p>Most Transformed Workplace - Romanian Business Services Forum &amp; Awards 2025<\/p>\\n<p>Global Top 100 Inspiring Workplaces (2nd globally in 2025)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Proud of our awards:<\/strong><\/p>\\n<p>Artificial Intelligence Excellence Award<\/p>\\n<p>Generative AI Product of the Year<\/p>\\n<p>Brandon Hall HCM Excellence Awards - recognizes talent management, learning, employee development and HR excellence<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>Why Join Us&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>What makes us different&nbsp;&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Build your career with a&nbsp;globally recognized leader&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work with products that&nbsp;improve everyday life at home&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Join a company where people stay because they&nbsp;grow and develop&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Be part of a workplace that values&nbsp;learning, trust, and performance&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\",\"ats_external_id\":\"RO-399\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T02:59:06.232+03:00\",\"created_at\":\"2026-08-10T14:52:21.747+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTk?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"399\",\"campaign_id\":\"398\",\"campaign_title\":\"MBFS Automotive \/ all languages \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Collections Specialist with Automotive - Bucharest\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Are you fluent in Spanish, Italian, French, Dutch or Flemish and confident in English? Do you possess strong negotiation and communication skills while joining a team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more?&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Our new opportunity as a Collection Specialist is made for you then.<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>About the Role<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li><strong>Role details <\/strong><\/li>\\n<\/ul>\\n<p>Location:&nbsp;Bucharest&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work model:&nbsp;On-site, from our modern office in Bucharest&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Employment type:&nbsp;Full-time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Contract type:&nbsp;Permanent employment contract&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li><strong>What you will do <\/strong><\/li>\\n<\/ul>\\n<p><strong>Objective of the Role<\/strong>&nbsp;<\/p>\\n<p>The job holder independently manages assigned customers under commercial considerations with the aim of minimizing risks and losses, while complying with all internal and external regulations. &nbsp; &nbsp;<\/p>\\n<p><strong>Key Tasks<\/strong><\/p>\\n<ul>\\n<li>Responsibility for the retail problem loan customer segment from the notice of termination or reminder stage in the case of customers with significant arrears<\/li>\\n<li>Negotiation and follow-up of repayment agreements, as well as presenting possible solutions to bridge temporary payment difficulties (e.g., payment arrangements, restructuring, collateralization)<\/li>\\n<li>Review and implementation of risk-reducing measures within the granted authority<\/li>\\n<li>Termination of contracts and repossession of vehicles, as well as realization of collateral, up to handing over the case to external lawyers or debt collection agencies, while ensuring the objectives of cost minimization and risk reduction<\/li>\\n<li>Management and processing of insolvency proceedings<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>What We&rsquo;re Looking For&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Must-have requirements&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Advanced Spanish\/ Italian\/ French\/ Dutch\/ Flemish<\/li>\\n<li>Medium English<\/li>\\n<li>Professional experience in the automotive and collections sector (1y within the sector OR cumulated experience in collections and automotive)<\/li>\\n<li>Strong communication skills, flexibility, negotiation skills, and assertiveness<\/li>\\n<li>Team player with a reliable and independent working style<\/li>\\n<li>Ability to make decisions based on context and risk analysis<\/li>\\n<li>Fast learner<\/li>\\n<\/ul>\\n<p>&nbsp; <strong>Nice-to-have<\/strong> &nbsp; &nbsp;<\/p>\\n<ul>\\n<li>Strong knowledge of leasing and financing<\/li>\\n<li>Basic knowledge of corporate and insolvency law<\/li>\\n<li>Experience in receivables management<\/li>\\n<li>Commercial (banking) vocational training; additional qualifications desirable<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<p><strong>\ud83c\udfaf What We Offer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Compensation<\/strong><\/p>\\n<ul>\\n<li>Competitive salary&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Private medical subscription<\/li>\\n<li>EAP program (financial, psychological, personal development)<\/li>\\n<li>Relaxing room - chair massage<\/li>\\n<li>Fruits day<\/li>\\n<li>Bookster membership (library)<\/li>\\n<li>Social events (charity)<\/li>\\n<li>Benefit platform (meal tickets, transportation, vouchers &amp; discounts, gym membership, and many more)<\/li>\\n<li>Referral bonuses (you can reach up to 5000 RON, depending on the campaign)<\/li>\\n<li>Eyeglasses discount (&gt; 6 months in the company)<\/li>\\n<li>Easter\/Christmas incentives (&gt; 3 months in the company)<\/li>\\n<li>Fidelity Bonus - for each extra year spent in the company<\/li>\\n<li>Seniority bonus after 2\/5\/10 years in the company<\/li>\\n<li>Free access to training courses&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Growth and environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p>Product knowledge training&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Real&nbsp;career growth opportunities&nbsp;within a global brand&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>A&nbsp;supportive team culture&nbsp;and supportive managers&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>The chance to represent an&nbsp;international brand known for innovation and quality<\/p>\\n<p>An&nbsp;ESG-certified, people-centered and modern work environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>85% of our leaders started where you are&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A workplace recognized as:<\/strong><\/p>\\n<p>Employer of the Year - Romanian Business Services Forum &amp; Awards 2026<\/p>\\n<p>Most Transformed Workplace - Romanian Business Services Forum &amp; Awards 2025<\/p>\\n<p>Global Top 100 Inspiring Workplaces (2nd globally in 2025)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Proud of our awards:<\/strong><\/p>\\n<p>Artificial Intelligence Excellence Award<\/p>\\n<p>Generative AI Product of the Year<\/p>\\n<p>Brandon Hall HCM Excellence Awards - recognizes talent management, learning, employee development and HR excellence<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>Why Join Us&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>What makes us different&nbsp;&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Build your career with a&nbsp;globally recognized leader&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work with products that&nbsp;improve everyday life at home&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 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El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Impulsados por la tecnolog\u00eda. Potenciados por la inteligencia.\\n\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa a las mejores marcas del mundo, hoy y en el futuro. Nos enfocamos en soluciones, impulsados por la tecnolog\u00eda y potenciados por la inteligencia. Con datos e insights \u00fanicos, una profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que impulsa un mundo que funciona, ayudando a las empresas a ser sorprendentemente simples para trabajar, interactuar y hacer negocios. Damos forma a nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo al mejor talento.\\n\\nEl equipo de Productos y Servicios T\u00e9cnicos de Concentrix es la fuerza impulsora detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de la compa\u00f1\u00eda. Integramos ingenier\u00eda digital de clase mundial, creatividad y un profundo entendimiento del comportamiento humano para encontrar y liberar valor a trav\u00e9s de experiencias impulsadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en las personas, datos potentes y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, brindando tecnolog\u00eda l\u00edder en el mercado y conocimientos para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, ofrecer\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesoramiento, investigaci\u00f3n de mercado y anal\u00edtica de centros de contacto que generan insights para mejorar resultados y valor para nuestros clientes, logrando as\u00ed nuestra visi\u00f3n.\\n\\nNuestros talentos innovadores alrededor del mundo han dedicado sus carreras a garantizar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos a\u00f1o tras a\u00f1o con premios como \u201cMejores Lugares para Trabajar del Mundo\u201d, \u201cMejores Empresas para el Crecimiento Profesional\u201d y \u201cMejor Cultura Empresarial\u201d.\\n\\nS\u00famate y s\u00e9 parte de este camino hacia mayores oportunidades y un futuro m\u00e1s prometedor.\",\"long_description\":\"<p>Nos encontramos en la b\u00fasqueda de <b>3 Consultores\/as Senior SAP <\/b>para sumarse a nuestro equipo.<\/p><p>Orientamos la b\u00fasqueda a profesionales con experiencia s\u00f3lida en <b>alguno<\/b> de los siguientes m\u00f3dulos:<\/p><ul><li><p><b>FI<\/b><\/p><\/li><li><p><b>SD<\/b><\/p><\/li><li><p><b>MM<\/b><\/p><\/li><\/ul><p><\/p><p><b>Requisito excluyente:<\/b> Perfil Senior con certificaci\u00f3n en <b>al menos uno<\/b> de los siguientes m\u00f3dulos SAP: <b>FI, SD o MM<\/b>.<\/p><p><\/p><p><b>Importante:<\/b> No es necesario contar con experiencia en todos los m\u00f3dulos. 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D\u00e9di\u00e9 \u00e0 la gestion des paiements et du cr\u00e9dit management, Concentrix Payment Services accompagne ses clients internationaux depuis 1984.<\/p><p><\/p><p>Dans le cadre d\u2019un stage de 3 \u00e0 6 mois, nous sommes \u00e0 la recherche d\u2019un \u00e9tudiant pour accompagner notre \u00e9quipe Sales dans l\u2019enrichissement de notre base de donn\u00e9es commerciales. Pour se faire les missions propos\u00e9es seront les suivantes :<\/p><p><\/p><p>-\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 R\u00e9cup\u00e9ration de donn\u00e9es aupr\u00e8s de diff\u00e9rentes sources existantes<\/p><p>-\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Constitution d\u2019une base de donn\u00e9es prospects<\/p><p>-\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Recherche d\u2019informations en ligne et sur les r\u00e9seaux tels que LinkedIn<\/p><p>-\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Consolidation et enrichissement de la base de donn\u00e9es sur Excel<\/p><p><\/p><p><b><u>Profil recherch\u00e9<\/u><\/b><br \/>En cours de formation Bac &#43;2 minimum en Marketing \/ Commerce \/ Data<\/p><p>Ma\u00eetrise du Pack Office (Word, Excel) et des outils informatiques<br \/>Vous \u00eates une personne rigoureuse, dynamique et autonome<\/p><p><br \/><b><u>Informations li\u00e9es au poste<\/u><\/b><br \/>Stage de 3 \u00e0 6 mois \u00e0 pourvoir d\u00e8s que possible<br \/>Bas\u00e9 \u00e0 Paris 17e ou Chamb\u00e9ry (Savoie)<\/p><p>Gratification de stage &#43; Tickets restaurants<\/p><p><\/p>\",\"ats_external_id\":\"R1749607\",\"location\":\"Paris\",\"job_type\":\"full_time\",\"salary\":\"800\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-19T00:04:38.384+08:00\",\"created_at\":\"2026-08-07T22:04:36.546+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzY0Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Paris---3-rue-dHeliopolis-CPS\/Stage---Assistant-Marketing---Data--H-F-_R1749607\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"78cc29882996101ac0b793c446ba0000\",\"descriptor\":\"Concentrix Payment Services France SAS\",\"reference_id\":\"WFR11\",\"organization_reference_id\":\"WFR11\"},\"location\":{\"city\":\"Paris\",\"state\":null,\"country\":{\"wid\":\"54c5b6971ffb4bf0b116fe7651ec789a\",\"iso2\":\"FR\",\"iso3\":\"FRA\",\"descriptor\":\"France\",\"iso_numeric\":\"250\"},\"postal_code\":\"75017\",\"primary_location\":{\"id\":\"FR-PAR-HELIO-09\",\"wid\":\"6ae0091f53b0102d6f578a57ba9d0000\",\"descriptor\":\"FRA Paris - 3 rue d'Heliopolis-CPS\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"cecile.meyer@concentrix.com\"},\"first_name\":\"Meyer, C\u00e9cile\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"102578884\",\"wid\":\"da7d7d2449a21010322f82dc98ed0000\",\"descriptor\":\"C\u00e9cile Meyer (102578884)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2702\",\"descriptor\":\"Associate, Marketing Solutions\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383639\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Paris---3-rue-dHeliopolis-CPS\/Stage---Assistant-Marketing---Data--H-F-_R1749607\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Paris---3-rue-dHeliopolis-CPS\/Stage---Assistant-Marketing---Data--H-F-_R1749607\/apply\",\"job_requisition_id\":\"R1749607\"}],\"organizations\":[{\"wid\":\"78cc29882996101ac0b793c446ba0000\",\"descriptor\":\"Concentrix Payment Services France SAS\",\"reference_id\":\"WFR11\",\"custom_reference_id\":null,\"company_reference_id\":\"WFR11\"},{\"wid\":\"ce0ce82f114810157242d9a474ba0000\",\"descriptor\":\"W0ZVBP Francergn_Pay\",\"reference_id\":\"W0ZVBP\",\"custom_reference_id\":\"W0ZVBP\",\"company_reference_id\":null},{\"wid\":\"4bf030b93c091018d10a540cbced0000\",\"descriptor\":\"(REGION) PS LOGBOX & MP Ops SALES & AM\",\"reference_id\":\"REGPSLOGMPSALAM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ce0ce82f114810156f9cbd94c0ac0000\",\"descriptor\":\"23324 - Opexother - FRANCERGNPAY\",\"reference_id\":\"FRANCERGNPAY\",\"custom_reference_id\":\"FRANCERGNPAY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"noureddine.tliba@concentrix.com\"},\"first_name\":\"Noureddine Tliba (103362234)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1749607\",\"wid\":\"8e70c3d973231022260cb4a0b2e70000\",\"descriptor\":\"Stage - Assistant Marketing \/ Data (H\/F)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"920\",\"campaign_id\":\"23633\",\"campaign_title\":\"Team Leader, Operations R1752156\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader\",\"street\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, 4th Flr\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, 4th Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1101\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>About the Role<\/b><\/p><p>We&#39;re looking for a <b>Lead .NET Blazor Software Engineer<\/b> to build a <b>.NET 10 MAUI iOS wrapper app<\/b> that consumes, reskins, and enhances a large enterprise healthcare web application, using native iOS plugins and platform integrations.<\/p><p><\/p><div><p><b>What You&#39;ll Do<\/b><\/p><\/div><ul><li>Lead development of a .NET 10 MAUI app for iOS that wraps and extends an existing Blazor web app.<\/li><li>Reskin and enhance the web experience for a native iOS look and feel.<\/li><li>Integrate native iOS APIs\/plugins (Face ID, secure storage, push, camera, etc.).<\/li><li>Set standards, review code, and mentor engineers.<\/li><li>Manage the iOS build and release pipeline (signing, TestFlight, App Store).<\/li><\/ul><p><\/p><div><p><b>Required<\/b><\/p><\/div><ul><li>Senior-level Blazor experience, current with .NET 10.<\/li><li>Moderate hands-on .NET MAUI experience, specifically on iOS.<\/li><li>Experience integrating native iOS APIs\/plugins into MAUI.<\/li><li>Prior experience leading a team or owning technical direction.<\/li><\/ul><div><p><b>Nice to Have<\/b><\/p><\/div><ul><li>Piral (microfrontend) and\/or Android experience.<\/li><li>Healthcare \/ regulated-industry background (HIPAA).<\/li><li>App Store publishing, Xcode\/Swift, and mobile CI\/CD.<\/li><\/ul><div><p><\/p><\/div>\",\"ats_external_id\":\"R1750752\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-08-08T04:04:37.766+08:00\",\"created_at\":\"2026-08-07T18:06:10.777+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzYyNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Lead-Blazor-MAUI-SE--NET-10----Bilingual_R1750752\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"leonel.cafaro@concentrix.com\"},\"first_name\":\"Cafaro, Leonel\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102009204\",\"wid\":\"f81830f171380107b2fc2c8003b70000\",\"descriptor\":\"Leonel Cafaro (102009204)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0259\",\"descriptor\":\"Lead Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-382520\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Lead-Blazor-MAUI-SE--NET-10----Bilingual_R1750752\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Lead-Blazor-MAUI-SE--NET-10----Bilingual_R1750752\/apply\",\"job_requisition_id\":\"R1750752\"}],\"organizations\":[{\"wid\":\"61bd812b20c5101da9767fa66a2e0000\",\"descriptor\":\"24257 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transa\\nct with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking a highly strategic product leader for the role of Senior Product Manager \u2013 AI &amp; Data Solutions. In this position, you will be the primary catalyst for the strategy and evolution of our digital products, combining the core principles of data-driven product management with the cutting edge of Artificial Intelligence innovation.<\/p><p>You will be responsible for leading the full lifecycle of highly complex products, defining long-term product vision while driving the strategy for designing AI-powered features and solutions, including Generative AI, agentic architectures, and analytical models. We are looking for a highly analytical professional who can seamlessly navigate between executive business discussions and deep technical refinement sessions with engineering, architecture, and data teams.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p>Identify business opportunities and design, define, and govern the strategy for AI-powered products and features, including patterns such as Retrieval-Augmented Generation (RAG), intelligent virtual assistants, enterprise Voicebots\/Chatbots, and autonomous agents.<\/p><\/li><li><p>Define product vision and ensure alignment between business objectives and technology investments.<\/p><\/li><li><p>Package and articulate the value of AI solutions for end users, ensuring the technology addresses real customer pain points and delivers measurable return on investment (ROI), whether through revenue growth or operational efficiency.<\/p><\/li><li><p>Establish ethical, privacy, hallucination-mitigation, and user experience (UX) guidelines for products that leverage non-deterministic language models (LLMs).<\/p><\/li><li><p>Ensure AI-driven products comply with organizational standards, regulatory requirements, and responsible AI practices.<\/p><\/li><li><p>Lead continuous product discovery efforts by mapping complex customer journeys, validating value and feasibility hypotheses, and leveraging both quantitative and qualitative data to drive decision-making.<\/p><\/li><li><p>Manage the lifecycle of enterprise platforms and products with complex integrations, including CRM systems, dialers, and core business applications, ensuring secure evolution aligned with market demands. 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In the role of VR Event and Content Moderator, We offer our clients peace of mind and confidence by providing comprehensive moderation services for live and recorded events, as well as interactive activities within designated VR spaces. We enable our clients to focus on creating engaging VR experiences, while we handle the behind-the-scenes work to ensure their content is always up-to-date, functional, and secure. Our commitment to excellence provides our clients with the comfort of knowing that their VR investments are protected and will continue to deliver the desired results. (Military veterans are encouraged to apply.)<br><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote VR Event and Content Moderator position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote VR Event and Content Moderator, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As a VR Event and Content Moderator working from home, you will:<\/p><ul><li><p>Work on live events and are responsible for adding in ID\u2019s from the event on from social media in to the client tools.<\/p><\/li><li><p>Moderators attend each event and are responsible for making sure the audio and visual is coming through the VR and client tools accordingly. This service includes offerings which run 24\/7 and moderators are periodically checking these events.<\/p><\/li><li><p>We connect the client products and result in displaying the audio and visual into the event.<\/p><\/li><li><p>We are on each event and responsible for making sure the audio and visual is coming through the VR and client tools accordingly.<\/p><\/li><li><p>We offer staff services which includes offerings which run 24\/7 and someone is periodically checking these events<\/p><\/li><li><p>Report on trends and advocate for platform level solutions<\/p><\/li><li><p>Use problem solving skills, in conjunction with tools and resources, to resolve non-standard and\/or escalated issues<\/p><\/li><li><p>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><\/li><li><p>Maintain in-depth knowledge of client products and\/or services<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our VR Event and Content Moderator (Remote) role include:<\/p><ul><li><p>18 Years of age or older with a completed High School Diploma or GED required<\/p><\/li><li><p>Extensive personal or professional experience with video gaming, virtual reality (VR)<\/p><\/li><li><p>Proven ability to work with and wear VR headsets\/equipment daily and for extended periods of time comfortably<\/p><\/li><li><p>Minimum of 1 to 3 Years of experience in Call Center, Technical Support, Office Administrative or social media preferred<\/p><\/li><li><p>Strong written and verbal communication skills, ability to clearly document complex bugs and the steps to reproduce<\/p><\/li><li><p>Resolution mindset, proven experience helping advertisers navigate the client online platform tools to a solution<\/p><\/li><li><p>Meticulous attention to detail<\/p><\/li><li><p>Strong organizational skills with the ability to prioritize levels of urgency within an assigned case load&nbsp;<\/p><\/li><li><p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p><\/li><li><p>Ability to work as a team member, as well as independently and collaboratively<\/p><\/li><li><p>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><\/li><li><p>Strong organizational skills<\/p><\/li><li><p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly&nbsp;<\/p><\/li><li><p>Strong computer navigation skills and PC Knowledge&nbsp;<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary for this position is $18.00 \/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.<\/p><\/li><li><p>Paid training and lucrative employee referral program.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you.<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey.&nbsp;<\/p><\/li><li><p>Work-from-home convenience with company-supplied technologies.<\/p><\/li><li><p>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/p><\/li><\/ul><p>&nbsp;<\/p><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI)<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <\/strong>Currently, this position may only be performed in the following provinces\/territories: <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>, and SK.<br><strong><br>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p><p><\/p><p><strong>Exigences Physiques et Cognitives<\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances<\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p><strong>D\u00e9claration d'am\u00e9nagement raisonnable<\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. Actuellement, ce poste ne peut \u00eatre exerc\u00e9 que dans les provinces\/territoires suivants : <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a> et <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br><strong><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-bb75cfa13d2338f9\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-08-07T17:14:17.987Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/57TP0NA8JMCQH1T0PWNGR7806EW4871Z\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/57TP0NA8JMCQH1T0PWNGR7806EW4871Z\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"923\",\"campaign_id\":\"23617\",\"campaign_title\":\"Supervisor, Training &amp; Quality R1752718\",\"campaign_type\":\"job_application\",\"job_title\":\"Supervisor, Training and Quality (Mandarin Line)\",\"street\":\"VNM Ho Chi Minh - 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The Flemington Tower, Floors 10 & 14\"}},\"languages\":[\"Chinese\"],\"recruiter\":{\"email\":{\"address\":\"anhtuan.nguyen1@concentrix.com\"},\"first_name\":\"Tuan, Nguyen\"},\"categories\":[{\"descriptor\":\"CF Training and Quality\"}],\"recruiters\":[{\"id\":\"102366668\",\"wid\":\"796c55be191f102309095b2577610000\",\"descriptor\":\"Tuan Nguyen (102366668)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1686\",\"descriptor\":\"Supervisor, Training & Quality\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383255\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-The-Flemington-Tower-10th--11th-Floors\/Supervisor--Training-and-Quality--Mandarin-Line-_R1752718\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/VNM-The-Flemington-Tower-10th--11th-Floors\/Supervisor--Training-and-Quality--Mandarin-Line-_R1752718\/apply\",\"job_requisition_id\":\"R1752718\"}],\"organizations\":[{\"wid\":\"f9af6d72609801cb112f3d1e3c063ac1\",\"descriptor\":\"COGS (SITE) QUALITY & TRAINING (DIRECT)\",\"reference_id\":\"QUALTRAIN-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"a428a41b9a4410255c2353ceb1d50000\",\"descriptor\":\"27058 - 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Day to day, you sit with the local business: building and maintaining the dashboards they rely on, surfacing trends before they become surprises, and translating numbers into recommended actions. At the same time, you work as part of the Global BI team, which owns the data platform, the shared data models, and the reporting standards. Your job is to keep those two worlds connected \u2014 so that when the business changes, the data infrastructure changes with it, and when the global platform changes, local reporting keeps running without disruption.\\n\\nSuccess in this role is not measured by the number of dashboards produced. It is measured by whether the business makes better and faster decisions because you are here.\",\"long_description\":\"<p><b>Turn data into insight<\/b><\/p><ul><li>Monitor performance against targets and highlight trends, anomalies, and inflection points proactively, rather than waiting to be asked.<\/li><li>Perform root-cause and driver analysis to explain why a metric moved, not just that it moved.<\/li><li>Identify emerging risks \u2014 pipeline gaps, margin erosion, demand shifts, service or cost outliers \u2014 early enough for the business to act.<\/li><li>Translate findings into clear, specific, prioritized recommendations, with an honest read on confidence and what further data would sharpen the answer.<\/li><li>Present to local leadership in plain business language; tailor depth to the audience.<\/li><\/ul><p><\/p><p><b>Build and maintain reporting the business trusts<\/b><\/p><ul><li>Design, build, and maintain dashboards and self-service reports covering core commercial and operational KPIs.<\/li><li>Own the full lifecycle of local reporting assets: requirements gathering, build, testing, documentation, rollout, and retirement of what is no longer used.<\/li><li>Maintain data quality and reconciliation checks so reported numbers match the source of truth; investigate and resolve discrepancies at the root cause rather than patching the output.<\/li><li>Keep documentation current \u2014 metric definitions, calculation logic, refresh schedules, and known limitations.<\/li><\/ul><p><\/p><p><b>Partner with the business<\/b><\/p><ul><li>Act as the first point of contact for local analytics and reporting requests; triage, scope, and prioritize them against business impact.<\/li><li>Sit close to the commercial, operations, and finance teams to understand how the business actually works, not only how it is represented in the data.<\/li><li>Challenge requests constructively \u2014 clarify the decision behind the ask, and propose a better route when a requested report will not answer the real question.<\/li><li>Coach business users toward self-service so routine questions do not require a ticket.<\/li><li>Design, build, and maintain dashboards and self-service reports covering core commercial and operational KPIs.<br \/>Own the full lifecycle of local reporting assets: requirements gathering, build, testing, documentation, rollout, and retirement of what is no longer used.<br \/>Maintain data quality and reconciliation checks so reported numbers match the source of truth; investigate and resolve discrepancies at the root cause rather than patching the output.<br \/>Keep documentation current \u2014 metric definitions, calculation logic, refresh schedules, and known limitations.<\/li><\/ul><p><\/p><p><b>Connect local and global<\/b><\/p><ul><li>Represent local business requirements to the Global BI team: new data sources, metric changes, market-specific logic, and reporting gaps.<\/li><li>Track upstream changes \u2014 data model updates, platform migrations, definition changes, release schedules \u2014 and assess the local impact before they land.<\/li><li>Plan and execute the local side of migrations, upgrades, and refactors so that reporting continuity is maintained and users experience no unplanned downtime or silent breakage.<\/li><li>Adopt and apply global standards for data modelling, naming, security, and visualization; flag where a genuine local exception is warranted and make the case for it.<\/li><li>Contribute local solutions back to the global team where they can be reused in other markets.<\/li><\/ul><p><\/p><p><b>Manage change and continuity<\/b><\/p><ul><li>Maintain a clear inventory of local reporting assets, their owners, dependencies, and business criticality.<\/li><li>Update reporting logic when the business changes \u2014 new products, new structures, restatements, reorganizations \u2014 and communicate the impact on historical comparability.<\/li><li>Document handover-ready runbooks so critical reporting is not dependent on any single person.<\/li><li>Communicate proactively about outages, delays, and known data issues, including what is being done and by when.<\/li><\/ul><p><\/p><p><b><span>Required<\/span><\/b><\/p><ul><li><span>3&#43; 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We are an AWS Partner, Network Advanced Tier Consulting Partner, and one of the most recognised specialist enterprise mobility companies in the world.<\/p><p><\/p><p>We take our client\u2019s visions from concept to release in as little as a few months and often work together to evolve products for years. We\u2019re spread across 10 locations around the world and are now expanding our DevOps team at a global level.<\/p><p><\/p><p>You\u2019ll work with talented and passionate people, who love what they do, in an informal, yet high-energy office with lots of opportunities to learn and grow. So, if you love technology, have a passion for innovation, and thrive in a team-based environment then read on...<\/p><h2><\/h2><h2>Tell me more!<\/h2><p>As an AWS Cloud Solutions Consultant at Concentrix, we are seeking an experienced Amazon Web Services (AWS) engineer with expertise in the strategy, design, development, and implementation of projects in the cloud for our clients, including engagements that deliver Amazon Connect and customer experience (CX) platforms. The ideal candidate is experienced in cloud based tech, with a firm grasp of emerging technologies, platforms and applications, and the ability to customise them to help projects become secure and efficient. Extensive knowledge of cloud engineering and advanced industry knowledge is essential to keeping us on the cutting edge.<\/p><h2><\/h2><h2>You will<\/h2><ul><li>Work in tandem with our engineering teams to identify and implement the most optimal cloud-based solutions for clients, including those built on Amazon Connect and the AWS services that support it.<\/li><li>Develop and implement technical efforts to design, build, and deploy AWS applications at the direction of project leads.<\/li><li>Participate in all aspects of the software development life cycle for AWS solutions, including planning, requirements, development, testing, and quality assurance.<\/li><li>Support Amazon Connect engagements alongside CCaaS engineers \u2014 building Lambda integrations, CloudFormation templates, and the supporting AWS infrastructure that contact flows depend on.<\/li><li>Build data pipelines and QuickSight dashboards on top of Connect outputs (CTR feeds, Contact Lens, agent events) using Data Lake, Glue, and Athena to give clients meaningful visibility into CX performance.<\/li><li>Troubleshoot incidents, identify root causes, fix and document problems, and implement preventive measures.<\/li><li>Educate teams on the implementation of new cloud-based initiatives, providing associated training as required.<\/li><li>Employ exceptional problem-solving skills, with the ability to see and solve issues before they affect business productivity.<\/li><\/ul><h2>You have<\/h2><ul><li>5&#43; years of experience architecting, designing, developing, and implementing solutions on AWS platforms.<\/li><li>Full-Stack Engineering skills, covering Node.js, React, .NET Core, SQL, NoSQL, Python, etc.<\/li><li>Strong working knowledge of the AWS platform (EC2, EKS, Lambda, S3, RDS, Aurora, AppSync, etc.)<\/li><li>Working knowledge of \u2014 or genuine interest in \u2014 Amazon Connect and the AWS services that support contact centre and CX delivery, including Lambda, Lex, Kinesis, Glue, Athena, and QuickSight.<\/li><li>Experience building data pipelines and analytics on AWS; contact centre data experience (e.g. CTR feeds into a Data Lake, Athena queries, QuickSight dashboards) is highly valued.<\/li><li>Working knowledge of web services, API, REST, and GraphQL.<\/li><li>Understanding of and experience with the five pillars of the AWS Well-Architected Framework.<\/li><li>Experience in several of the following areas: database architecture, ETL, business intelligence, big data, machine learning, advanced analytics.<\/li><li>Proven ability to collaborate with multi-disciplinary teams of business analysts, developers, data analysts, CCaaS engineers, and subject matter experts.<\/li><li>AWS Certification \u2014 Associate level required (Developer or Solutions Architect); Professional level (Solutions Architect or DevOps Engineer) preferred.<\/li><\/ul><h2><\/h2><h2>About Concentrix<\/h2><p>We\u2019re a global digital services company, offering end-to-end expertise in strategic consulting, service and experience design, multi-platform engineering, and systems integration. We\u2019re excited to announce that we\u2019re now operating under the new name of Concentrix.<\/p><p><\/p><p>Our people are our culture and a huge part of what makes us unique. We recruit the best people and create small project teams, resulting in great chemistry between our teams and our customers that can solve even the toughest business problems.<\/p><p><\/p><p><b><i>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, nationality, gender, sexual orientation, age, or disability status.<\/i><\/b><\/p><p><\/p><p><b>So what happens next?<\/b><\/p><p>Once we\u2019ve received your application, we\u2019ll give it as much attention as it deserves and you\u2019ll hear from us either way. If we think you could be a good addition to our team, we will give you a call and from there you\u2019ll cruise through our recruitment process.<\/p><h3><\/h3><h3>To all recruitment agencies<\/h3><p>Concentrix Catalyst does not accept agency resumes. Please do not forward resumes to our jobs alias, Concentrix Catalyst employees, or any other organisation location. Concentrix Catalyst is not responsible for any fees related to unsolicited resumes.<\/p>\",\"ats_external_id\":\"R1753767\",\"location\":\"Melbourne, Victoria\",\"job_type\":\"full_time\",\"salary\":\"190000\",\"salary_type\":\"annually\",\"salary_currency\":\"AUD\",\"updated_at\":\"2026-08-07T16:04:22.279+08:00\",\"created_at\":\"2026-08-07T14:04:07.337+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzYwMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/AUS-Melbourne---276-Flinders-Street-Level-7\/AWS-Cloud-Solutions-Consultant---AWS-Connect---CX_R1753767\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"bc3f7f69a4400165f3f2ff3b58189026\",\"descriptor\":\"Concentrix Catalyst Pty Ltd.\",\"reference_id\":\"TSPAU\",\"organization_reference_id\":\"TSPAU\"},\"location\":{\"city\":\"Melbourne\",\"state\":\"Victoria\",\"country\":{\"wid\":\"d903bb3fedad45039383f6de334ad4db\",\"iso2\":\"AU\",\"iso3\":\"AUS\",\"descriptor\":\"Australia\",\"iso_numeric\":\"36\"},\"postal_code\":\"3000\",\"primary_location\":{\"id\":\"AU-MEL-FLIND-01\",\"wid\":\"463ebbbe1a0e101f54b6b4a78e5b0000\",\"descriptor\":\"AUS Melbourne - 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276 Flinders Street Level 7\",\"address\":\"AUS Melbourne - 276 Flinders Street Level 7\",\"city\":\"Melbourne\",\"state\":\"Victoria\",\"postal_code\":\"3000\",\"region\":null,\"country\":\"Australia\",\"short_description\":\"\",\"long_description\":\"<div>We are seeking a skilled CCaaS<span>\u00a0<\/span><span>Support<\/span><span>\u00a0<\/span>Engineer with experience preferably in Amazon Connect, and\/or Genesys<span>\u00a0<\/span><span>Cloud<\/span>, any other Contact Center as a Service (CCaaS) platforms. The ideal candidate will have hands-on experience providing Level 1 and Level 2<span>\u00a0<\/span><span>support<\/span>, including managing Interactive Voice Response (IVR) systems, call flows \/ routing and managing MAC requests. This role requires a proactive<span>\u00a0<\/span><span>problem<\/span><span>\u00a0<\/span>solver with a good understanding of contact center technologies and a passion for delivering exceptional technical<span>\u00a0<\/span><span>support<\/span><span>\u00a0<\/span>to customers.<\/div><div><b>Please Note:<\/b><span>\u00a0<\/span>This position requires an Australian Citizen due to customer requirements. Additionally, the role may involve being on-call to<span>\u00a0<\/span><span>support<\/span><span>\u00a0<\/span>24x7 customer operations.<br \/>\u00a0<\/div><div><b>Key Responsibilities:<\/b><\/div><ul><li><b>Technical<span>\u00a0<\/span><\/b><span><b>Support<\/b><\/span><b>:<\/b><span>\u00a0<\/span>Provide Level 1 and Level 2<span>\u00a0<\/span><span>support<\/span><span>\u00a0<\/span>for Amazon Connect, Genesys<span>\u00a0<\/span><span>Cloud<\/span> and other CCaaS platforms, ensuring rapid resolution of technical issues to minimize downtime.<\/li><li><b>Incident Management:<\/b><span>\u00a0<\/span>Monitor, triage, and resolve incidents related to CCaaS platforms, IVR systems, and core routing, following established protocols and ensuring compliance with SLAs.<\/li><li><b>IVR and Routing Configuration:<\/b><span>\u00a0<\/span>Implement, maintain, and troubleshoot IVR configurations and core routing rules to ensure optimal call flow and customer experience.<\/li><li><b>System Monitoring:<\/b><span>\u00a0<\/span>Continuously monitor system performance and health, proactively identifying potential issues and addressing them before they impact operations.<\/li><li><span><b>Issue<\/b><\/span><b><span>\u00a0<\/span>Escalation:<\/b><span>\u00a0<\/span>Collaborate with internal teams and external vendors to escalate and resolve complex technical issues, ensuring clear communication and status updates.<\/li><li><b>Documentation:<\/b><span>\u00a0<\/span>Maintain accurate and detailed documentation of incidents, solutions, and configurations to build a comprehensive knowledge base for future reference.<\/li><li><b>Continuous Improvement:<\/b><span>\u00a0<\/span>Identify areas for process and system improvement, providing recommendations to enhance efficiency, performance, and customer satisfaction.<\/li><li><b>Collaboration:<\/b><span>\u00a0<\/span>Work closely with cross-functional teams, including network engineers, software developers, and operations teams, to ensure seamless operation and integration of CCaaS platforms.<\/li><li><b>User Training and<span>\u00a0<\/span><\/b><span><b>Support<\/b><\/span><b>:<\/b><span>\u00a0<\/span>Assist end-users with platform-related queries, provide training on system functionalities, and ensure users are equipped to leverage the full potential of the CCaaS platforms.<\/li><\/ul><div><\/div><div><b>Qualifications:<\/b><\/div><ul><li><b>Experience:<\/b><span>\u00a0<\/span>Minimum of 2&#43; years of experience in a technical<span>\u00a0<\/span><span>support<\/span><span>\u00a0<\/span>role with a focus on contact center technologies, including Amazon Connect and\/or Genesys<span>\u00a0<\/span><span>Cloud<\/span>.<\/li><li><b>Technical Expertise:<\/b><span>\u00a0<\/span>Strong hands-on experience with CCaaS platforms, IVR systems, core routing, and call flow configurations. Including other Customer Experience (CX) digital solutions, Voice and Chatbots and Conversational AI.\u00a0 Knowledge of scripting languages and APIs for integrations is a plus.\u00a0<\/li><li><span><b>Problem<\/b><\/span><b>-Solving Skills:<\/b><span>\u00a0<\/span>Excellent analytical and troubleshooting skills, with the ability to quickly identify and resolve complex technical issues.<\/li><li><b>Communication:<\/b><span>\u00a0<\/span>Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users and collaborate effectively with technical teams.<\/li><li><b>Customer Focus:<\/b><span>\u00a0<\/span>Dedicated to delivering exceptional<span>\u00a0<\/span><span>support<\/span><span>\u00a0<\/span>and ensuring a seamless customer experience through proactive<span>\u00a0<\/span><span>issue<\/span><span>\u00a0<\/span>management and resolution.<\/li><li><b>Certifications:<\/b><span>\u00a0<\/span>Relevant certifications in Amazon Connect, Genesys<span>\u00a0<\/span><span>Cloud<\/span>, or other CCaaS platforms are highly desirable.<\/li><li><b>Team Player:<\/b><span>\u00a0<\/span>Ability to work independently as well as part of a team, with a strong commitment to collaboration and continuous learning.<\/li><\/ul><div><\/div><div><b>Preferred Qualifications:<\/b><\/div><ul><li>Experience with other CCaaS platforms and related technologies.<\/li><li>Knowledge of contact center operations and best practices.<\/li><li>Familiarity with ITIL processes and service management tools (e.g Atlassian)<\/li><\/ul><div><\/div><div><b>Why Join Us?<\/b><br \/>At Concentrix, you will join a dynamic team committed to delivering world-class customer experiences through cutting-edge contact center technologies. 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Collaboration Engineer (TCF) R1753769\",\"campaign_type\":\"job_application\",\"job_title\":\"Lead Cloud Solutions Consultant\",\"street\":\"AUS Melbourne - 276 Flinders Street Level 7\",\"address\":\"AUS Melbourne - 276 Flinders Street Level 7\",\"city\":\"Melbourne\",\"state\":\"Victoria\",\"postal_code\":\"3000\",\"region\":null,\"country\":\"Australia\",\"short_description\":\"\",\"long_description\":\"<p>Concentrix is looking for a Lead Cloud Solutions Consultant to join our ANZ Cloud and Customer Experience practice.<\/p><p><\/p><p>This is a senior, client-facing role. You will be the senior technical voice on your engagement \u2014 running discovery with business and IT stakeholders, owning the architecture, making the trade-off calls, and leading a small squad of mid to senior consultants who build it. You will be accountable for the technical outcome, not just your own contribution to it.<\/p><p><\/p><p>Our work spans cloud modernisation, data and analytics, and customer experience platforms on AWS, including a growing book of Amazon Connect and CCaaS delivery. Deep Amazon Connect experience is a real differentiator here, but it is not a prerequisite \u2014 strong AWS architects who want to build that specialism with us are encouraged to apply.<\/p><p><\/p><p>This role suits someone who has outgrown pure engineering and wants the harder problem: shaping what gets built, defending that position in front of a client, and lifting the capability of the people around them.<\/p><div><p><\/p><p><b>What you will do<\/b><\/p><\/div><ul><li><b>Lead discovery<\/b> with business, operations, and IT stakeholders, and translate what you hear into architecture that stands up commercially and technically.<\/li><li><b>Own the end-to-end solution design<\/b> \u2014 architecture, integration patterns, data flows, security posture, and non-functional requirements \u2014 and act as design authority for the engagement.<\/li><li><b>Lead a squad of mid to senior consultants<\/b>: set technical direction, allocate work, unblock people, and hold the quality bar.<\/li><li><b>Stay hands-on.<\/b> You will still write code, build reference implementations, and prove out the hard parts yourself.<\/li><li><b>Lead migrations to AWS<\/b>, including contact centre migrations from platforms such as Genesys, Avaya, NICE, and Cisco to Amazon Connect \u2014 gap analysis, cutover, and rollback planning.<\/li><li><b>Design data and AI-enabled capability<\/b> using Glue, Athena, QuickSight, Amazon Bedrock, and Amazon Connect AI agents \u2014 with the guardrails that make it safe in production.<\/li><li><b>Mentor your squad and build reusable IP<\/b> \u2014 reference architectures, accelerators, and patterns that make the next engagement faster than the last.<\/li><li><b>Support pre-sales occasionally<\/b> \u2014 shaping solutions and estimates for new opportunities. This is a delivery-led role, not a pre-sales one.<\/li><\/ul><div><p><\/p><p><b>What you will bring<\/b><\/p><\/div><ul><li><b>8&#43; years in cloud engineering, architecture, or technical consulting<\/b>, including significant time in a consulting, systems integrator, or partner environment.<\/li><li><b>Demonstrated ownership of end-to-end AWS solution design<\/b> for enterprise clients \u2014 not just contributing to someone else\u2019s architecture.<\/li><li><b>Technical leadership of a delivery team or squad<\/b>, including mentoring and quality accountability.<\/li><li><b>Deep AWS platform knowledge<\/b> across compute, containers, serverless, storage, networking, and data services.<\/li><li><b>Strong development capability<\/b> in Python and\/or TypeScript, plus infrastructure as code (CloudFormation, CDK, or Terraform) and CI\/CD.<\/li><li><b>Security and compliance literacy<\/b> and experience delivering in regulated environments such as financial services, superannuation, health, or government.<\/li><li><b>Excellent communication.<\/b> You can hold a room, write a design document people actually read, and disagree with a client without damaging the relationship.<\/li><li><b>AWS Professional-level certification<\/b> (Solutions Architect or DevOps Engineer), or equivalent demonstrated depth.<\/li><li><b>Australian work rights<\/b> and the ability to obtain a police check.<\/li><\/ul><div><p><\/p><p><b>Highly regarded<\/b><\/p><\/div><ul><li><b>Amazon Connect delivery experience<\/b> \u2014 contact flows, routing and queue architecture, Lambda integrations, Contact Lens, outbound campaigns.<\/li><li><b>Contact centre domain knowledge<\/b> \u2014 IVR, ACD, routing, workforce management, quality management.<\/li><li><b>Generative AI delivery experience<\/b> \u2014 Amazon Bedrock, RAG, agentic patterns, evaluation, and guardrails.<\/li><li><b>CRM and enterprise integration<\/b> \u2014 Salesforce, Dynamics 365, ServiceNow, or Zendesk.<\/li><li><b>Telephony and networking fundamentals<\/b>, and compliance experience with PCI DSS, APRA CPS 234, or the Australian Privacy Principles.<\/li><\/ul><div><p><\/p><p><b>What we offer<\/b><\/p><\/div><ul><li><b>Genuine technical ownership<\/b> of a major client engagement, with the autonomy to make the calls.<\/li><li><b>A funded certification and training pathway<\/b>, including AWS certification and re:Invent opportunities.<\/li><li><b>Flexible hybrid working<\/b> from our Sydney office.<\/li><li><b>A clear path<\/b> to Principal Consultant or Solution Architecture leadership.<\/li><\/ul><div><p><\/p><p><b>About Concentrix <\/b><\/p><\/div><p>We are the experience design and engineering team of Concentrix, a global technology and services leader, offering end-to-end expertise in strategic consulting, service and experience design, multi-platform engineering, and systems integration. 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posunout svou kari&eacute;ru v&nbsp;sales? Neboj&iacute;&scaron; se v&yacute;zev, m&aacute;&scaron; tah na branku a&nbsp;bav&iacute; t\u011b pr&aacute;ce v&nbsp;mezin&aacute;rodn&iacute;m prost\u0159ed&iacute;?<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Pak pro tebe m&aacute;me skv\u011blou p\u0159&iacute;le\u017eitost vstoupit do sv\u011bta IT a&nbsp;dlouhodob\u011b v&nbsp;n\u011bm r\u016fst.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Na pozici Inside Business Partner Manager bude&scaron; zodpov\u011bdn&yacute;\/&aacute; za sv\u011b\u0159en&eacute; portfolio partner\u016f a&nbsp;r\u016fst jejich prodej\u016f. Stane&scaron; se jejich kl&iacute;\u010dov&yacute;m kontaktem a&nbsp;partnerem pro r\u016fst.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">\u2e3b<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Co bude tv&yacute;m &uacute;kolem<\/strong><\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/>&bull; Spr&aacute;va a&nbsp;rozvoj portfolia obchodn&iacute;ch partner\u016f s&nbsp;c&iacute;lem dosahovat meziro\u010dn&iacute;ho r\u016fstu (YoY)<br \/>&bull; Porozum\u011bn&iacute; trhu partner\u016f a&nbsp;konkuren\u010dn&iacute;mu prost\u0159ed&iacute;<br \/>&bull; Pravideln&aacute; a&nbsp;proaktivn&iacute; komunikace s&nbsp;partnery (telefonicky, online)<br \/>&bull; Vyhled&aacute;v&aacute;n&iacute; nov&yacute;ch obchodn&iacute;ch p\u0159&iacute;le\u017eitost&iacute;, pr&aacute;ce s&nbsp;cenotvorbou a&nbsp;veden&iacute; partnera cel&yacute;m obchodn&iacute;m cyklem<br \/>&bull; &Scaron;kolen&iacute; partner\u016f na nov&eacute; produkty, \u0159e&scaron;en&iacute; a&nbsp;funkcionality<br \/>&bull; V\u010dasn&aacute; a&nbsp;profesion&aacute;ln&iacute; komunikace s&nbsp;resellery (telefon, e-mail)<br \/>&bull; Budov&aacute;n&iacute; dlouhodob&yacute;ch vztah\u016f, loajality a&nbsp;rozvoj partnersk&yacute;ch kompetenc&iacute; a&nbsp;certifikac&iacute;<br \/>&bull; Kontrola pln\u011bn&iacute; po\u017eadavk\u016f partnersk&eacute;ho programu (technick&eacute;\/obchodn&iacute; certifikace, obratov&eacute; c&iacute;le)<br \/>&bull; Forecasting, sledov&aacute;n&iacute; v&yacute;konu partner\u016f a&nbsp;pr&aacute;ce s&nbsp;intern&iacute;mi n&aacute;stroji<br \/>&bull; Monitoring marketingov&yacute;ch aktivit partner\u016f, co-marketingu a&nbsp;n&aacute;vratnosti investic (ROI)<br \/>&bull; Registrace a&nbsp;onboarding IT reseller\u016f do partnersk&eacute;ho programu<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">\u2e3b<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Koho hled&aacute;me<\/strong><\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/>&bull; Rodil&eacute;ho mluv\u010d&iacute;ho \u010de&scaron;tiny a&nbsp;plynulou znalost angli\u010dtiny<br \/>&bull; V&yacute;born&eacute; komunika\u010dn&iacute; schopnosti (&uacute;stn&iacute; i&nbsp;p&iacute;semn&eacute;)<br \/>&bull; Zku&scaron;enosti s&nbsp;obchodem, ide&aacute;ln\u011b B2B<br \/>&bull; Pozitivn&iacute; p\u0159&iacute;stup, orientaci na c&iacute;le a&nbsp;v&yacute;sledky<br \/>&bull; Samostatnost i&nbsp;schopnost t&yacute;mov&eacute; spolupr&aacute;ce<br \/>&bull; Schopnost pracovat na &uacute;kolech s&nbsp;minim&aacute;ln&iacute;m veden&iacute;m<br \/>&bull; Flexibilitu p\u0159i stanovov&aacute;n&iacute; priorit<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">\u2e3b<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Co ti nab&iacute;z&iacute;me<\/strong><\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/>&bull; 25 dn&iacute; pln\u011b hrazen&eacute; dovolen&eacute;<br \/>&bull; Stravenkov&yacute; pau&scaron;&aacute;l (123,90 CZK \/ pracovn&iacute; den)<br \/>&bull; Benefitn&iacute; karta (1 940 CZK m\u011bs&iacute;\u010dn\u011b)<br \/>&bull; Skv\u011blou k&aacute;vu a&nbsp;\u010daj, \u010derstv&eacute; ovoce a&nbsp;ob\u010derstven&iacute; na pracovi&scaron;ti<br \/>&bull; Multisport kartu<br \/>&bull; Ka\u017edodenn&iacute; vyu\u017eit&iacute; ciz&iacute;ch jazyk\u016f (zejm&eacute;na angli\u010dtiny)<br \/>&bull; Hern&iacute; koutky, relax z&oacute;ny, terasy (pro ku\u0159&aacute;ky i&nbsp;neku\u0159&aacute;ky) a&nbsp;pln\u011b vybaven&eacute; kuchy\u0148ky<br \/>&bull; V&nbsp;okol&iacute; kancel&aacute;\u0159&iacute; &scaron;irok&yacute; v&yacute;b\u011br restaurac&iacute;, v\u010detn\u011b vegan-friendly<br \/>&bull; F&eacute;rov&yacute; a&nbsp;lidsk&yacute; t&yacute;m s&nbsp;d\u016frazem na etiku a&nbsp;corporate governance<br \/>&bull; Skv\u011blou dostupnost MHD (metro Bud\u011bjovick&aacute;)<br \/>&bull; Fitness centrum nebo park v&nbsp;doch&aacute;zkov&eacute; vzd&aacute;lenosti<br \/>&bull; Teambuildingy, firemn&iacute; akce, sportovn&iacute; aktivity<br \/>&bull; Mo\u017enost kari&eacute;rn&iacute;ho r\u016fstu v&nbsp;mezin&aacute;rodn&iacute;m prost\u0159ed&iacute;<\/p>\",\"ats_external_id\":\"CZ-1099\",\"location\":\"Prague, Prague\",\"job_type\":\"full_time\",\"salary\":\"37000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-07T13:57:32.064+02:00\",\"created_at\":\"2026-08-07T13:56:28.895+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDk5?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDk5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"431\",\"campaign_id\":\"4684\",\"campaign_title\":\"GTM - Etraveli Portuguese - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Portuguese Travel Advisor\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today as a Portuguese travel advisor!\",\"long_description\":\"<h1><strong>Travel Advisor (Portuguese-English Bilingual)<\/strong><\/h1>\\n<p>The Travel Advisor position interfaces with customers via inbound calls, chats, emails, and other communication channels to provide exceptional travel-related support. In this role, you will assist customers with travel inquiries, reservations, itinerary changes, and general travel guidance while delivering a seamless customer experience.<\/p>\\n<p>Joining this role provides the opportunity to work in a dynamic travel environment, develop customer service expertise, and build a rewarding career with one of the world's leading customer experience organizations.<\/p>\\n<h2><strong>In This Role, You'll:<\/strong><\/h2>\\n<ul>\\n<li>Be the primary point of contact for customers, providing support through phone, email, and chat.<\/li>\\n<li>Assist customers with travel-related inquiries, bookings, changes, and cancellations.<\/li>\\n<li>Deliver accurate information and guidance regarding travel services and policies.<\/li>\\n<li>Resolve customer concerns professionally and efficiently while ensuring a positive experience.<\/li>\\n<li>Build strong customer relationships through empathy, active listening, and clear communication.<\/li>\\n<li>Collaborate with colleagues and support teams to achieve service and performance goals.<\/li>\\n<\/ul>\\n<h2><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/h2>\\n<ul>\\n<li>Ensure service delivery meets quality and performance standards.<\/li>\\n<li>Identify customer needs through effective questioning and active listening.<\/li>\\n<li>Provide timely and accurate resolutions to customer inquiries.<\/li>\\n<li>Maintain up-to-date knowledge of travel products, services, and processes.<\/li>\\n<li>Accurately document customer interactions and account updates.<\/li>\\n<li>Contribute to customer satisfaction and continuous improvement initiatives.<\/li>\\n<li>Adhere to company policies, procedures, and operational requirements.<\/li>\\n<\/ul>\\n<h2><strong>Candidate Profile:<\/strong><\/h2>\\n<ul>\\n<li>Fluent in <strong>Portuguese and English<\/strong>, both written and verbal.<\/li>\\n<li>High school diploma or equivalent.<\/li>\\n<li>Previous customer service experience is an advantage.<\/li>\\n<li>Excellent communication, interpersonal, and customer engagement skills.<\/li>\\n<li>Strong problem-solving and analytical skills.<\/li>\\n<li>Comfortable working in a fast-paced, performance-driven environment.<\/li>\\n<li>Ability to multitask, prioritize, and adapt to changing business needs.<\/li>\\n<li>Basic computer skills and ability to navigate multiple systems.<\/li>\\n<li>Ability to work independently and collaboratively within a team.<\/li>\\n<li>Detail-oriented, dependable, and professional.<\/li>\\n<li>Patient, composed, and solution-oriented in all customer interactions.<\/li>\\n<li>Flexible to work rotational shifts.<\/li>\\n<\/ul>\\n<h2><strong>Location:<\/strong><\/h2>\\n<p><strong>Smart Village, 6th of October<\/strong><\/p>\\n<h2><strong>Compensation &amp; Benefits:<\/strong><\/h2>\\n<ul>\\n<li><strong>Competitive Monthly Gross Salary<\/strong><\/li>\\n<li><strong>Monthly Sign-on Bonus for the First 3 Months<\/strong><\/li>\\n<li>Medical Insurance<\/li>\\n<li>Social Insurance<\/li>\\n<li>Transportation Provided<\/li>\\n<li>Bright Career Path with Promotion Opportunities After Completing the First 6 Months<\/li>\\n<\/ul>\\n<h2><strong>Shift Details:<\/strong><\/h2>\\n<ul>\\n<li>Rotational Shifts<\/li>\\n<li>9 Working Hours per Shift<\/li>\\n<li>Earliest Start Time: <strong>10:00 AM<\/strong><\/li>\\n<li>Latest End Time: <strong>1:00 AM<\/strong><\/li>\\n<\/ul>\\n<h2><strong>Career Growth:<\/strong><\/h2>\\n<p>This role offers a structured learning and development journey with ongoing coaching and support. Successful employees will have access to internal career opportunities and promotion pathways after completing their first six months, based on performance and business needs.<\/p>\\n<h2><strong>Additional Information:<\/strong><\/h2>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs and business requirements.<\/p>\\n<h2><strong>Disclaimer:<\/strong><\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\\n<hr \/>\",\"ats_external_id\":\"EG-4684\",\"location\":\"Cairo, Cairo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"EGP\",\"updated_at\":\"2026-08-25T03:59:16.800+04:00\",\"created_at\":\"2026-08-07T13:33:23.197+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Njg0?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Njg0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"8\",\"relevance_score\":\"1\"},{\"id\":\"491\",\"campaign_id\":\"2799\",\"campaign_title\":\"GTM_EMEA_SA_Customer Service - Michael Kors\",\"campaign_type\":\"job_application\",\"job_title\":\"UK Customer Service Advisor\",\"street\":\"9 Hertzog Boulevard Foreshore \",\"address\":\"9 Hertzog Boulevard Foreshore \",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you looking for an opportunity to jumpstart your career in the&nbsp;service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a&nbsp;Customer Support Advisor&nbsp;working on an internationally innovative campaign with a base salary of <strong>R8000<\/strong><br \/><br \/>You&rsquo;ll be working on-site from our vibrant Cape Town office where creativity meets cutting-edge technology. All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p><strong>This&nbsp;Customer Support&nbsp;Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li>6 months&rsquo; International Call Centre Experience <strong>(Essential)<\/strong> <strong>AND\/OR<\/strong> 12 months&rsquo; high-end retail experience with international brands <strong>(Advantageous) OR <\/strong>Experience in CS correspondence work<strong> (Advantageous)<\/strong><\/li>\\n<li>Passed Grade 12 \/ Matric <strong>(Essential)<\/strong><\/li>\\n<li>B2 English Language<\/li>\\n<\/ul>\\n<p><strong>What is in it for you?<br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>Base Salary of <strong>R8000<\/strong><\/li>\\n<li><strong>Choice between Medical Aid OR Medical Insurance.<\/strong>\\n<ul>\\n<li>Medical aid &ndash; Covers only employee<\/li>\\n<li>Medical insurance &ndash; Covers employee and 2&nbsp;<br \/>dependents<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Retirement Fund<\/strong>\\n<ul>\\n<li>2.5% employer contribution, 2.5% employee contributions&nbsp;<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Subsidized transport<\/strong>\\n<ul>\\n<li>Subsidized transport is provided between the hours of 7 pm and 6 am - Employee will contribute a maximum of R350&nbsp;<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Nightshift Shift Allowance<\/strong>\\n<ul>\\n<li>10 - 15% adder for all hours worked between 6 pm &ndash; 6 am<strong>&nbsp;<\/strong><\/li>\\n<\/ul>\\n<\/li>\\n<li>Fantastic Employee Assistance Programme (EAP)<\/li>\\n<li>Group life cover<\/li>\\n<li>Access to financial well-being sessions, will writing sessions and stress management sessions<\/li>\\n<li>Team building and upskill training opportunities<\/li>\\n<li>Interactive and inclusive company culture<\/li>\\n<\/ul>\\n<p><br \/><strong>What you will do in this role<\/strong><\/p>\\n<ul>\\n<li>Handle incoming customer contacts (via telephone, email, chat, or other automated alerts) and address users&rsquo; needs pre- and post-sales.&nbsp;<\/li>\\n<li>Ensure focus as the main priority, always offering customers purchasing options over the phone and\/or any new available sales channels.<\/li>\\n<li>Support customers with suitable substitutions for out-of-stock items and\/or special occasion products.<\/li>\\n<li>Identify potential sales opportunities from customers who contact post-sales assistance.<\/li>\\n<li>Be able to detect customer &ldquo;needs and wants&rdquo; to provide detailed guidance on available products and support them on the purchasing and payment process.&nbsp;<\/li>\\n<li>Provide guidance, advice, and an exquisite customer service, transmitting a feeling of pride in the brand, and be a truly &ldquo;Brand Ambassador<\/li>\\n<li>Report and escalate customer issues when placing orders which affect sales performance (stock, payment issues, etc.).<\/li>\\n<li>Log call details onto call management systems and provide response and resolution within SLA. Maintain service and product knowledge and expertise associated with applications specific to individual customers.<\/li>\\n<li>Escalate potential service issues through corresponding flow.<\/li>\\n<li>Follow all the processes and procedures of the project.<\/li>\\n<li>Ensure contractual SLA is maintained.&nbsp;<\/li>\\n<li>Provide cover for other Agents in their absence, either within the same team or across teams.&nbsp;<\/li>\\n<li>Liaise with Team Leaders on specific projects where requested.<\/li>\\n<li>Understand and comply with administrative duties including holiday, sickness, and overtime forms in a timely and accurate manner.&nbsp;<\/li>\\n<li>Attend regular Team Meetings.&nbsp;<\/li>\\n<li>Work on additional tasks required by Supervisor or Mentor connected to keeping up&nbsp;<br \/>the service performance, quality, and customer satisfaction<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>With game-changers in over 70 countries, we celebrate our differences and embrace what makes each of us unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p><strong>Disclaimer<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. 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Cotonou\",\"street\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"address\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"city\":\"COTONOU\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":null,\"country\":\"Benin\",\"short_description\":\"Votre r\u00f4le principal sera d\u2019accompagner les managers et les employ\u00e9s en offrant un soutien strat\u00e9gique et op\u00e9rationnel sur l\u2019ensemble des sujets RH afin d\u2019aligner les pratiques humaines avec les objectifs de l\u2019entreprise.\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client ! <\/b><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p>Concentrix est une entreprise internationale implant\u00e9e dans plus de 70 pays. Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que People Solution Business Partner <\/b><\/p><p>Votre r\u00f4le principal sera d\u2019accompagner les managers et les employ\u00e9s en offrant un soutien strat\u00e9gique et op\u00e9rationnel sur l\u2019ensemble des sujets RH afin d\u2019aligner les pratiques humaines avec les objectifs de l\u2019entreprise.<\/p><p><\/p><p><b>ACTIVIT\u00c9S PRINCIPALES PSBP <\/b><\/p><p><\/p><p><b>1. Int\u00e9gration et accompagnement des nouvelles recrues<\/b><\/p><ul><li>Garantir la compl\u00e9tude et la conformit\u00e9 administrative des dossiers (contrats, autorisations, informations l\u00e9gales).<\/li><li>Assurer un accueil de qualit\u00e9 et la compr\u00e9hension des r\u00e8gles, outils et processus de l\u2019entreprise.<\/li><li>Piloter et suivre le parcours d\u2019int\u00e9gration, du SAI \u00e0 l\u2019entr\u00e9e en production, en lien avec les formateurs et managers.<\/li><li>Analyser les enqu\u00eates de fin d\u2019int\u00e9gration et d\u00e9ployer les plans d\u2019actions correctifs.<\/li><li>Adapter le dispositif d\u2019int\u00e9gration aux besoins individuels des collaborateurs<b>.<\/b><\/li><\/ul><p><\/p><p><b>2. Conseil RH et support aux collaborateurs<\/b><\/p><ul><li>Appliquer la politique disciplinaire et g\u00e9rer les situations individuelles avec \u00e9quit\u00e9.<\/li><li>Conseiller et accompagner les managers dans leurs d\u00e9cisions RH (discipline, recrutement, mobilit\u00e9, performance).<\/li><li>Maintenir un climat social positif gr\u00e2ce \u00e0 une pr\u00e9sence RH de proximit\u00e9.<\/li><li>Remonter les situations non conformes au r\u00e8glement int\u00e9rieur et au Code de Conduite.<\/li><\/ul><p><\/p><p><b>3. Parcours et formation des managers<\/b><\/p><ul><li>Concevoir et suivre les parcours de formation managers (comp\u00e9tences manag\u00e9riales, leadership, gestion RH, performance).<\/li><li>Piloter la mont\u00e9e en comp\u00e9tences des managers via sessions de formation et coaching.<\/li><li>\u00c9valuer l\u2019efficacit\u00e9 des parcours et ajuster les contenus et modalit\u00e9s.<\/li><\/ul><p><\/p><p><b>4. Suivi et animation de l\u2019\u00c9cole de Management<\/b><\/p><ul><li>Collecter, analyser et suivre les donn\u00e9es de l\u2019\u00e9cole de management.<\/li><li>Assurer le reporting des KPIs (participation, satisfaction, progression des comp\u00e9tences).<\/li><li>Veiller \u00e0 l\u2019alignement des formations avec les besoins strat\u00e9giques et op\u00e9rationnels.<\/li><\/ul><p><\/p><p><b>5. Gestion des campagnes Talent<\/b><\/p><ul><li>Former les managers et \u00e9quipes sur les campagnes Talent (\u00e9valuation, revues de performance, promotion, identification des hauts potentiels).<\/li><li>Accompagner le d\u00e9ploiement des campagnes et assurer la coh\u00e9rence et l\u2019\u00e9quit\u00e9 des processus.<\/li><li>Analyser les r\u00e9sultats des campagnes et proposer des plans d\u2019action pour optimiser les d\u00e9cisions Talent.<\/li><\/ul><p><\/p><p><b>6. Mobilit\u00e9 interne, parcours de carri\u00e8re et Assessment Centers<\/b><\/p><ul><li>Piloter les demandes de mobilit\u00e9 interne et les situations de baisse d\u2019activit\u00e9.<\/li><li>Organiser, animer et suivre les Assessment Centers (AC).<\/li><li>Participer \u00e0 l\u2019animation des People Reviews et au suivi des plans d\u2019actions associ\u00e9s.<\/li><li>Garantir le respect des r\u00e8gles d\u2019\u00e9ligibilit\u00e9, l\u2019\u00e9quit\u00e9 et la transparence des d\u00e9cisions.<\/li><li>Accompagner les collaborateurs dans leurs projets d\u2019\u00e9volution et de promotion.<\/li><\/ul><p><\/p><p><b>7. Discipline, conformit\u00e9 et cadre l\u00e9gal<\/b><\/p><ul><li>Assurer une pr\u00e9sence RH active sur les projets et anticiper les risques sociaux.<\/li><li>Tenir les comit\u00e9s disciplinaires dans un d\u00e9lai maximum de 7 jours.<\/li><li>Veiller au respect de la l\u00e9gislation du travail, du r\u00e8glement int\u00e9rieur et du Code de Conduite.<\/li><\/ul><p><\/p><p><b>8. Gestion de la performance<\/b><\/p><ul><li>Animer, avec les managers et la DAC, les comit\u00e9s de performance.<\/li><li>Formaliser et suivre les plans de progr\u00e8s individuels et collectifs.<\/li><li>Accompagner le retour \u00e0 la performance des collaborateurs en difficult\u00e9.<\/li><\/ul><p><\/p><p><b>9. Gestion et suivi des cong\u00e9s<\/b><\/p><ul><li>Suivre et contr\u00f4ler les soldes de cong\u00e9s.<\/li><li>Accompagner les managers dans la planification et r\u00e9gulation des absences.<\/li><li>Pr\u00e9venir les anomalies ou les situations de surstock de cong\u00e9s.<\/li><\/ul><p><\/p><p><\/p><p><b>10. Pilotage RH et reporting<\/b><\/p><ul><li>Produire et diffuser des analyses mensuelles centralis\u00e9es de KPIs RH (absent\u00e9isme, turnover, effectifs, discipline, cong\u00e9s, engagement, talents, formation).<\/li><li>Conseiller les managers et la DRH \u00e0 partir des donn\u00e9es pour anticiper besoins et risques.<\/li><li>Assurer un suivi pr\u00e9cis des plans de d\u00e9veloppement et de succession.<\/li><\/ul><p><\/p><p><b>11. Contribution strat\u00e9gique<\/b><\/p><ul><li>Participer \u00e0 la d\u00e9finition de la strat\u00e9gie Talent et Formation du site ou de l\u2019organisation.<\/li><li>Apporter des recommandations pour le d\u00e9veloppement des comp\u00e9tences et la r\u00e9tention des talents.<\/li><li>\u00catre force de proposition dans les initiatives RH \u00e0 valeur ajout\u00e9e.<\/li><\/ul><p><\/p><p><b>RATTACHEMENT HI\u00c9RARCHIQUE<\/b><\/p><p><\/p><ul><li>Responsable Ressources Humaines<\/li><\/ul><p><\/p><p><b>COMP\u00c9TENCES ET PROFIL RECHERCH\u00c9<\/b><\/p><p><b>Comp\u00e9tences techniques :<\/b><\/p><ul><li>Gestion des talents et hauts potentiels<\/li><li>Conception et suivi de parcours de formation managers<\/li><li>Reporting et analyse de KPIs RH<\/li><li>Pilotage de campagnes Talent et Assessment Centers<\/li><li>Nous recherchons des talents qui poss\u00e8dent :<\/li><li>Niveau Bac &#43; 4\/5 minimum en gestion des ressources humaines, management ou domaine similaire\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Exp\u00e9rience d\u2019au moins 05 ans \u00e0 un poste similaire, id\u00e9alement dans une structure internationale ou une entreprise ayant un nombre important de salari\u00e9s<\/li><li>Ma\u00eetrise des outils bureautiques (Word, Excel, PowerPoint)<\/li><li>Connaissance pratique des relations de travail<\/li><li>Solides comp\u00e9tences en mati\u00e8re de communication, tant \u00e9crite que verbale<\/li><li>Capacit\u00e9 av\u00e9r\u00e9e \u00e0 effectuer plusieurs t\u00e2ches \u00e0 la fois, \u00e0 \u00e9tablir des priorit\u00e9s et \u00e0 respecter les d\u00e9lais de livraison\u00a0<\/li><li>Orientation r\u00e9sultats, avec un focus sur l\u2019impact mesurable des solutions RH mises en place.<\/li><li>Sens de l\u2019organisation, rigueur et respect des d\u00e9lais<\/li><li>Discr\u00e9tion et respect de la confidentialit\u00e9<\/li><li>Une bonne connaissance de la langue anglaise (niveau B2 ou C1)<\/li><\/ul><p><\/p><p><\/p><p><b>R\u00e9mun\u00e9ration &amp; avantages sociaux<\/b><\/p><ul><li>Un package attractif<\/li><li>Des conditions de travail optimales<\/li><li>Avantage : assurance sant\u00e9<\/li><li>Un environnement de travail agr\u00e9able et des perspectives d&#39;\u00e9volution facilit\u00e9es par l&#39;investissement de Concentrix dans la formation continue<\/li><\/ul><p><\/p><p><b>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ?<\/b> Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et satisfaction client se rencontrent !<\/p><p><\/p>\",\"ats_external_id\":\"R1753700\",\"location\":\"COTONOU, Littoral Department\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-07T08:07:52.050+08:00\",\"created_at\":\"2026-08-07T04:04:53.615+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzU3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/People-Solution-Business-Partner--F-H----Cotonou_R1753700\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Generalist\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"COTONOU\",\"state\":null,\"country\":{\"wid\":\"beb6ea2b448f411399a9f5ed7a5d9559\",\"iso2\":\"BJ\",\"iso3\":\"BEN\",\"descriptor\":\"Benin\",\"iso_numeric\":\"204\"},\"postal_code\":null,\"primary_location\":{\"id\":\"BJ-COT-QUART-01\",\"wid\":\"68dbf0c92c83101d8a5b073f39c30000\",\"descriptor\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"gedeon.aihonnou@concentrix.com\"},\"first_name\":\"Aihonnou, G\u00e9d\u00e9on\"},\"categories\":[{\"descriptor\":\"CF People Solutions Generalist\"}],\"recruiters\":[{\"id\":\"103600330\",\"wid\":\"26aae737f173100c53d1b36e3c5c0000\",\"descriptor\":\"G\u00e9d\u00e9on Aihonnou (103600330)\"},{\"id\":\"103073508\",\"wid\":\"8e88d1e00b0610032b07828b1b730000\",\"descriptor\":\"Merveille Fifame Aurelia SEGNON (103073508)\"},{\"id\":\"103304078\",\"wid\":\"ea17deeb40a4100e3204ebd22d9b0000\",\"descriptor\":\"Aicha Garba (103304078)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0879\",\"descriptor\":\"People Solutions Generalist I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-382356\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/People-Solution-Business-Partner--F-H----Cotonou_R1753700\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/People-Solution-Business-Partner--F-H----Cotonou_R1753700\/apply\",\"job_requisition_id\":\"R1753700\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marjolaine.ahouanvoeke@concentrix.com\"},\"first_name\":\"Marjolaine AHOUANVOEKE (102971453)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1753700\",\"wid\":\"7b48c393eb741021ebbc1d5bb18d0000\",\"descriptor\":\"People Solution Business Partner (F\/H) - Cotonou\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"930\",\"campaign_id\":\"23555\",\"campaign_title\":\"Sr. Team Leader, Operations R1753554\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Teamleader (w\/m\/d) Customer Service\",\"street\":\"DEU Duisburg\",\"address\":\"DEU Duisburg\",\"city\":\"Duisburg\",\"state\":\"North Rhine-Westphalia\",\"postal_code\":\"47057\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<p>Power your game-changing career<\/p><p><\/p><p>Du suchst einen Job, der zu dir und deinem Leben passt? Dann ist diese Stelle genau das Richtige f\u00fcr dich.<\/p><p><\/p><p>In dieser Position als <b>Senior Teamleader<\/b> (m\/w\/d) f\u00fcr unseren Standort in Duisburg bist du verantwortlich f\u00fcr unsere Teams vor Ort sowie deren operative F\u00fchrung und t\u00e4gliche pers\u00f6nliche Betreuung. Durch deine sichtbare Pr\u00e4senz schaffst du ein Umfeld, in dem Zusammenhalt und Motivation gef\u00f6rdert werden und gemeinsame Erfolge erreicht werden k\u00f6nnen.<\/p><p><\/p><p><b>Und zwar mit folgenden Rahmenbedingungen:<\/b><\/p><p>Start ab sofort | Vollzeit (40 Stunden pro Woche) | Arbeitsort: Duisburg | Montag - Freitag \/ Gleitzeit | Deutsch C1, Englisch B2 | unbefristet<\/p><p><\/p><p><b>Das l\u00e4sst sich mit deinem Alltag vereinbaren? Perfekt!<\/b> Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeiter Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places to Work\u201c sind der Beweis daf\u00fcr.<\/p><p><\/p><p><b>Berufliche und pers\u00f6nliche Entwicklung<\/b><\/p><p>Karriereerfolge kannst du direkt bei uns erleben \u2013 die meisten unserer F\u00fchrungskr\u00e4fte kommen aus den eigenen Reihen!<\/p><p><\/p><p><b>Deine Aufgaben<\/b><\/p><p>Als Senior Teamleader (w\/m\/d) in unserem Team wirst du:<\/p><ul><li><p><b>Ein Team aus F\u00fchrungskr\u00e4ften fachlich und disziplinarisch f\u00fchren<\/b> und deren Entwicklung aktiv unterst\u00fctzen<\/p><\/li><li><p>Die Verantwortung f\u00fcr die<b> operative Performance und Kundenzufriedenheit<\/b> \u00fcbernehmen, um die Qualit\u00e4tsstandards zu gew\u00e4hrleisten<\/p><\/li><li><p><b>KPIs, SLAs und Produktivit\u00e4tskennzahlen steuern<\/b> und kontinuierlich an deren Verbesserung arbeiten<\/p><\/li><li><p><b>Eng mit Kunden, Operationsmanagement und Support-Funktionen zusammenarbeiten<\/b> zur Optimierung der Abl\u00e4ufe<\/p><\/li><li><p><b>Leistungsdaten analysieren<\/b> und daraus <b>geeignete Ma\u00dfnahmen<\/b> ableiten, um die Effizienz zu steigern<\/p><\/li><li><p><b>Change-Prozesse und Optimierungsprojekte umsetzen,<\/b> um nachhaltige Verbesserungen im Team zu erreichen<\/p><\/li><li><p>Die Einhaltung von<b> Unternehmensrichtlinien und Compliance-Vorgaben sicherstellen,<\/b> um rechtskonforme Abl\u00e4ufe zu gew\u00e4hrleisten<\/p><\/li><li><p>Das<b> Eskalationsmanagement <\/b>gegen\u00fcber Kunden und internen Stakeholdern leiten, um Konflikte z\u00fcgig zu l\u00f6sen<\/p><\/li><\/ul><p><\/p><p><b>Dein Profil<\/b><\/p><p>Concentrix passt perfekt zu dir, wenn du:<\/p><ul><li><p><b>Mehrj\u00e4hrige F\u00fchrungserfahrung<\/b>\u00a0im Customer Service bzw. Call Center Umfeld mitbringst<\/p><\/li><li><p>Bereits<b> Erfahrung in der F\u00fchrung von F\u00fchrungskr\u00e4ften<\/b>\u00a0gesammelt hast<\/p><\/li><li><p><b>Verhandlungssichere Deutsch \u2013 sowie gute Englischkenntnisse <\/b>in Wort und Schrift mitbringst<\/p><\/li><li><p>Bereit bist am <b>Standort Duisburg<\/b> zu arbeiten<\/p><\/li><li><p>\u00dcber eine\u00a0<b>ausgepr\u00e4gte Kommunikations- und Konfliktl\u00f6sungskompetenz<\/b>\u00a0verf\u00fcgst<\/p><\/li><li><p>Eine\u00a0<b>hohe Kunden- und Serviceorientierung<\/b>\u00a0in deinem t\u00e4glichen Handeln zeigst<\/p><\/li><li><p><b>Analytisch denkst<\/b>\u00a0und einen sicheren Umgang mit KPI- sowie Performance-Reports pflegst<\/p><\/li><li><p>Eine\u00a0<b>strukturierte, eigenverantwortliche und l\u00f6sungsorientierte<\/b>\u00a0<b>Arbeitsweise<\/b> an den Tag legst<\/p><\/li><li><p><b>Sicher im Umgang mit Microsoft 365<\/b>\u00a0bist \u2013 insbesondere in MS Teams, Excel, PowerPoint und g\u00e4ngigen Reporting-Tools<\/p><\/li><li><p><b>Souver\u00e4n mit internationalen Kunden<\/b>, Stakeholdern sowie auf verschiedenen Management-Ebenen kommunizieren kannst<\/p><\/li><\/ul><p><\/p><p><b>Unsere Benefits<\/b><\/p><p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/p><ul><li><p>Wir m\u00f6chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <b>unbefristeten Arbeitsvertrag<\/b> setzen<\/p><\/li><li><p>deine verantwortungsvolle F\u00fchrungsposition kannst du mit gro\u00dfem Gestaltungsspielraum selbst gestalten und dank flexibler Arbeitszeit gezielt einsetzen<\/p><\/li><li><p>Du bekommst ein\u00a0<b>monatliches Festgehalt<\/b>, welches durch eine\u00a0<b>leistungsorientierte Verg\u00fctung<\/b>\u00a0auf Basis der Gesch\u00e4ftsziele erg\u00e4nzt wird<\/p><\/li><li><p>Mit <b>bis zu 30 Urlaubstagen<\/b> sind sowohl kleine als auch gro\u00dfe Auszeiten m\u00f6glich<\/p><\/li><li><p>Du startest mit einer <b>intensiven Einarbeitung<\/b><\/p><\/li><li><p><b>Kostenlosen Zugang zu LinkedIn Learning<\/b>\u00a0\u2013 f\u00fcr dein Wachstum<\/p><\/li><li><p>Deine zus\u00e4tzliche finanzielle Absicherung durch eine <b>betriebliche Altersvorsorge<\/b> ist f\u00fcr uns selbstverst\u00e4ndlich<\/p><\/li><li><p>Profitiere von unserem <b>Aktienkaufprogramm f\u00fcr Mitarbeitende<\/b>: investiere in den Erfolg von Concentrix und sei ein Teil unserer Entwicklung<\/p><\/li><li><p>Eine von uns\u00a0gef\u00f6rderte <b>Mitgliedschaft bei Wellhub<\/b>\u00a0und\u00a0in ausgew\u00e4hlten Fitnessstudios<\/p><\/li><li><p>Im Sinne des Klimaschutzes f\u00f6rdern wir die Nutzung des \u00d6PNV. Concentrix stellt dir deshalb eine <b>verg\u00fcnstigte Monatsfahrkarte\/ein verg\u00fcnstigtes Jobticket<\/b> zur Verf\u00fcgung<\/p><\/li><li><p>Eine Vielzahl an <b>Online-Shopping-Rabatten<\/b>, speziell f\u00fcr Concentrix Mitarbeiter lassen dich kr\u00e4ftig sparen<\/p><\/li><li><p>Es erwartet dich ein <b>offenes und motiviertes Team<\/b>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr\u00fc\u00dfen zu d\u00fcrfen<\/p><\/li><\/ul><p><\/p><p><b>Du willst mit uns durchstarten?<\/b><\/p><p>Wir sind der f\u00fchrende globale Marktf\u00fchrer f\u00fcr Technologie und Dienstleistungen, der heute und in der Zukunft die besten Marken der Welt antreibt. Wir unterst\u00fctzen Unternehmen dabei, erfrischend einfach in der Zusammenarbeit, der Interaktion und der Transaktion zu werden. Dabei schaffen wir unvorstellbare Ergebnisse in allen wichtigen Branchen in \u00fcber 70 M\u00e4rkten.<\/p><p><\/p><p>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. <b>Bewirb dich noch heute \u00fcber unser Online-Formular<\/b> und finde heraus, warum Concentrix f\u00fcr mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p><p><\/p><p><\/p><p><b>Concentrix setzt sich f\u00fcr Chancengleichheit ein<\/b><\/p><p><i>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur\u00e4umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel\u00e4stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch\u00e4ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R\u00fccksicht auf Herkunft, Alter, Geschlechtsidentit\u00e4t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch\u00fctzte Klassifizierung.<\/i><\/p><p><i>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr Dich passenden Arbeitsplatz zu schaffen.<\/i><\/p><p><\/p><p><i>Du m\u00f6chtest dich ebenfalls f\u00fcr ein Herzensthema einsetzen? <\/i><i>In unseren Game-Changer Resource Groups kannst du Diversity aktiv mitgestalten: Network of Women, Black Professionals Network, PRIDE (LGBTQ&#43;), Ability (Persons with Disabilities), Dynamic (People with Neurodiversity), Women in Tech, #OneEarthConcentrix, Hola (Hispanic Latino Network) oder im Military Veteran Network.<\/i><\/p><p><\/p><p><\/p><p><b>Arbeitserlaubnis<\/b><\/p><p>Gem\u00e4\u00df deutschem Recht werden f\u00fcr diese Stelle nur Bewerber ber\u00fccksichtigt, die \u00fcber eine g\u00fcltige Arbeitserlaubnis in Deutschland verf\u00fcgen.<\/p><p><\/p><p>#AGENTCNX<br \/>#EMEACNX<\/p>\",\"ats_external_id\":\"R1753554\",\"location\":\"Duisburg, North Rhine-Westphalia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-13T22:04:54.749+08:00\",\"created_at\":\"2026-08-06T22:05:07.798+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzU1NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Germany-Duisburg\/Senior-Teamleader--w-m-d--Customer-Service_R1753554\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Duisburg\",\"state\":\"North Rhine-Westphalia\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"47057\",\"primary_location\":{\"id\":\"DE-DUI-NEUDO-Y0\",\"wid\":\"82d2bdbc827c107d6abf4c1a70c81525\",\"descriptor\":\"DEU Duisburg\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"annett.herklotz@concentrix.com\"},\"first_name\":\"Herklotz, Annett\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101314591\",\"wid\":\"cd9c2815980c0127e3a8a451671f5261\",\"descriptor\":\"Jan Lauterbach (101314591)\"},{\"id\":\"101302267\",\"wid\":\"d1bdd39f10af012815ae245e2050f46c\",\"descriptor\":\"Annett Herklotz (101302267)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0630\",\"descriptor\":\"Sr. Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383156\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Germany-Duisburg\/Senior-Teamleader--w-m-d--Customer-Service_R1753554\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Germany-Duisburg\/Senior-Teamleader--w-m-d--Customer-Service_R1753554\/apply\",\"job_requisition_id\":\"R1753554\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nadja.fuchs@concentrix.com\"},\"first_name\":\"Nadja Fuchs (101303243)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1753554\",\"wid\":\"6fd6e8c183491021d8426a532bc90000\",\"descriptor\":\"Senior Teamleader (w\/m\/d) Customer Service\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"931\",\"campaign_id\":\"23548\",\"campaign_title\":\"Group Manager, Software Engineering (TCF) R1753482\",\"campaign_type\":\"job_application\",\"job_title\":\"Group Manager\",\"street\":\"IND Bangalore\",\"address\":\"IND Bangalore\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"12940\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Position Summary<\/b><br \/>The Group Manager is responsible for leading a portfolio of engineering teams, ensuring successful delivery, engineering excellence, people development, and operational and financial health across multiple customer engagements.<br \/>\u00a0<\/p><p>The role combines engineering leadership, technical understanding, delivery governance, and people leadership. The Group Manager should have a strong software engineering background and be technically credible across areas such as modern application development, cloud, DevOps, architecture practices, and emerging technologies such as AI. 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Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Die M&ouml;glichkeit, nach deiner Einarbeitung an <strong>2 Tagen pro Woche von Zuhause aus zu arbeiten<\/strong>.<\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit<\/strong><strong> (40\u202fStd.\/Woche)<\/strong>.&nbsp;Die Wochenenden sind frei und geh&ouml;ren dir!&nbsp;<\/li>\\n<li>Ein <strong>monatliches Festgehalt&nbsp;und eine halbj&auml;hrliche leistungsorientierte Verg&uuml;tung.&nbsp;<\/strong>Es winken somit<strong> bis zu&nbsp;42.000&euro;&nbsp;brutto\/Jahr*.<\/strong>&nbsp;<\/li>\\n<li><strong>26 Urlaubstage<\/strong>, f&uuml;r kleine als auch gro&szlig;e Auszeiten.<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong> mit Mentoren &ndash; sie bringen dir alles bei.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Holding Germany GmbH<br \/>Wankelstra&szlig;e 1, 70563 Stuttgart &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<br \/><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<br \/>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">*<em>Das Bruttojahresgehalt setzt sich zusammen aus einer Grundverg&uuml;tung sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em>&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1084\",\"location\":\"Stuttgart, Baden-W\u00fcrttemberg\",\"job_type\":\"full_time\",\"salary\":\"3250\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-06T16:34:35.634+02:00\",\"created_at\":\"2026-08-06T16:03:50.364+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg0?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Festanstellung\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1637\",\"campaign_id\":\"1083\",\"campaign_title\":\"GTM \/ DE \/ STU \/ HPI \/ SDR_Titel 2\",\"campaign_type\":\"job_application\",\"job_title\":\"Telefonischer Mitarbeiter (m\/w\/d) Neukundengesch\u00e4ft und Vertriebsentwicklung\",\"street\":\"Wankelstra\u00dfe 1\",\"address\":\"Wankelstra\u00dfe 1\",\"city\":\"Stuttgart\",\"state\":null,\"postal_code\":\"70563\",\"region\":\"Baden-W\u00fcrttemberg\",\"country\":\"Germany\",\"short_description\":\"Starte jetzt im Bereich Lead-Generierung! Deutsch & Englisch\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>&Uuml;berzeugen kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als telefonischer Mitarbeiter (m\/w\/d)&nbsp; f&uuml;r Termingesch&auml;ft und Leadgenerierung in unserem Vertriebsinnendienst.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Gehalt: 3250,00 &euro; brutto\/Monat<\/li>\\n<li>Provision: bis zu 250,00 &euro; brutto\/Monat<\/li>\\n<li>Start: schnellstm&ouml;glich oder ab 10.08.2026<\/li>\\n<li>Vollzeit - 40 Stunden\/Woche<\/li>\\n<li>Am Standort in Stuttgart<\/li>\\n<li>Nationale Reisebereitschaft erforderlich - 2 bis 3 mal im Jahr<\/li>\\n<li>Inbound oder Outbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist f&uuml;r die strukturierte Bearbeitung und Steuerung aller Leads verantwortlich ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Du bist erster<strong>&nbsp;Ansprechpartner&nbsp;<\/strong>f&uuml;r die dir zugeordneten Account Manager, Vertriebspartner und die internen Fachabteilungen unseres Auftraggebers.<\/li>\\n<li><strong>Identifiziere<\/strong> f&uuml;r das Thema relevante Ansprechpartner in <strong>Zielunternehmen<\/strong> (Outbound &amp; Inbound)<strong>&nbsp;und sprich diese an.<\/strong>&nbsp;<\/li>\\n<li><strong>Qualifiziere Leads <\/strong>nach klar definierten Kriterien (z. B. Budget, Entscheidungsbefugnis, Bedarf, Zeitrahmen).&nbsp;<\/li>\\n<li>Bearbeite eingehende <strong>Anfragen<\/strong>&nbsp;aus&nbsp;<strong>Marketingkampagnen<\/strong> sowie Direktkontakte.<\/li>\\n<li><strong>Vereinbare Termine<\/strong> f&uuml;r das Vertriebsteam auf Basis qualifizierter Leads.&nbsp;<\/li>\\n<li><strong>Baue Neukunden- und Interessentenkonten&nbsp;auf <\/strong>und pflege diese.&nbsp;<\/li>\\n<li>Pflege und steuere Leads im <strong>CRM-System.<\/strong><\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/kSqiodM.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;Aus Kollegen werden Freunde! Der Teamzusammenhalt ist un&uuml;bertroffen.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutsch- und Englischkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Du hast <strong>Spa&szlig; am Vertrieb<\/strong>\u202fund &uuml;berzeugst mit deiner <strong>detailgetreuen Arbeitsweise<\/strong>.&nbsp;<\/li>\\n<li>F&uuml;r dich geh&ouml;rt <strong>Kaltakquise zum Daily Business <\/strong>und du gehst <strong>aktiv auf Menschen zu.<\/strong><\/li>\\n<li>Du bist ein <strong>Organisationstalent<\/strong> und &uuml;berzeugst mit deiner\u202f<strong>eigenst&auml;ndigen und verantwortungsbewussten Arbeitsweise.<\/strong><\/li>\\n<li>Der sichere Umgang mit dem PC,<strong> dem MS-Office-Paket &ndash; inklusive Dynamics &ndash; und die Nutzung von Suchmaschinen<\/strong> ist f&uuml;r dich selbstverst&auml;ndlich.<\/li>\\n<li>Du hast <strong>idealerweise bereits Erfahrung<\/strong> in der Druckindustrie, im Vertriebs- oder Netzwerkumfeld.<\/li>\\n<li>Die&nbsp;<strong>Arbeitszeiten<\/strong> (Montag - Freitag, zwischen 09:00 und 18.00 Uhr) kannst du <strong>flexibel abdecken.<\/strong>&nbsp;<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Stuttgart zu arbeiten<\/strong> (2 Tage Homeoffice pro Woche m&ouml;glich).<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Die M&ouml;glichkeit, nach deiner Einarbeitung an <strong>2 Tagen pro Woche von Zuhause aus zu arbeiten<\/strong>.<\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit<\/strong><strong> (40\u202fStd.\/Woche)<\/strong>.&nbsp;Die Wochenenden sind frei und geh&ouml;ren dir!&nbsp;<\/li>\\n<li>Ein <strong>monatliches Festgehalt&nbsp;und eine halbj&auml;hrliche leistungsorientierte Verg&uuml;tung.&nbsp;<\/strong>Es winken somit<strong> bis zu&nbsp;42.000&euro;&nbsp;brutto\/Jahr*.<\/strong>&nbsp;<\/li>\\n<li><strong>26 Urlaubstage<\/strong>, f&uuml;r kleine als auch gro&szlig;e Auszeiten.<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong> mit Mentoren &ndash; sie bringen dir alles bei.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Holding Germany GmbH<br \/>Wankelstra&szlig;e 1, 70563 Stuttgart &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<br \/><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<br \/>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">*<em>Das Bruttojahresgehalt setzt sich zusammen aus einer Grundverg&uuml;tung sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em>&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1083\",\"location\":\"Stuttgart, Baden-W\u00fcrttemberg\",\"job_type\":\"full_time\",\"salary\":\"3250\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-06T16:03:06.080+02:00\",\"created_at\":\"2026-08-06T15:20:13.331+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDgz?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDgz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1943\",\"campaign_id\":\"1153\",\"campaign_title\":\"Conseiller Client\u00e8le \u2013 Gestion sinistre Habitation (Rabat\/Sal\u00e9 \u2013 T\u00e9l\u00e9travail possible)\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client - Gestion sinistre Habitation (Rabat\/Sal\u00e9 \u2013 TLT possible)\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Rabat\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<ul>\\n<li>Gestion &agrave; distance de dossiers de sinistres et de travaux<\/li>\\n<li>Analyse technique et contr&ocirc;le des devis<\/li>\\n<li>Echange avec le r&eacute;seau d&rsquo;experts et prestataires<\/li>\\n<li>Suivi des r&eacute;parations et satisfaction client<\/li>\\n<li>Administration des ventes et gestion des litiges<\/li>\\n<li>Coordination entre les diff&eacute;rents intervenants<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Package Salarial attractif<\/li>\\n<li>Horaires flexibles (De 8h &agrave; 18h, du Lundi au Vendredi) avec possibilit&eacute; de t&eacute;l&eacute;travail (Selon profil &amp; Exp&eacute;rience)<\/li>\\n<li>Primes de performance<\/li>\\n<li>Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li>Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li>Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li>Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<ul>\\n<li>Une exp&eacute;rience confirm&eacute;e en gestion de sinistre Habitation<\/li>\\n<li>Une Formation Bac+2\/3 en b&acirc;timent ou g&eacute;nie civil est un plus<\/li>\\n<li>Des Comp&eacute;tences av&eacute;r&eacute;es en assurance et en relation client. Des connaissances du secteur du b&acirc;timent demeure un plus<\/li>\\n<li>Les qualit&eacute;s suivantes : Organis&eacute;, autonome et dot&eacute; d&rsquo;un excellent sens relationnel<\/li>\\n<\/ul>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-1153\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-20T01:59:22.064+02:00\",\"created_at\":\"2026-08-06T14:49:35.361+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTUz?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTUz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"1561\",\"campaign_id\":\"949\",\"campaign_title\":\"Advisor II, B2B Sales R1753480\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative (Danish-speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. 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We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Development Representative in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an\u00a0<b>Sales Development Representative\u00a0<\/b>on our team, you will:\u00a0<\/p><p><\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<\/p><p>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<\/p><p>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<\/p><p>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<\/p><p>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p><\/p><p>- Are bilingual or proficient in Danish plus fluent in English\u00a0<\/p><p>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<\/p><p>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b><\/p><p><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<\/p><p>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/p><p><\/p><p><\/p><p>- Base salary of 25,000 euros gross\/year &#43; a bonus of up to 4,800 euros\/gross\/year and private medical insurance<\/p><p>- Shift: Monday to Thursday from 09:00 to 17:30pm and Friday from 09:00 to 16:30pm<\/p><p>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain<\/p><p>- Full paid training for the company and the products you will be working on<\/p><p>- A modern centrally placed office in Benalmadena, right next to the beach area<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as <b>Solution Specialist in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p><span>As an\u00a0<\/span>Solution Area Specialist <span>on our team, you will:\u00a0<\/span><\/p><p><\/p><p><span>\u2022<\/span><span> Secure new customer wins for Cloud: Maximize up-sell and cross-sell opportunities collaborating with Sales Agent and Partner Connection Manager<\/span><span>\u00a0<\/span><\/p><p><span>\u2022<\/span><span> Present<\/span><span>\u00a0<\/span><span>predominantly Microsoft<\/span><span>\u00a0<\/span><span>Cloud value propositions and differentiation that align to customer<\/span><span>\u2019<\/span><span>s business<\/span><span>\u00a0<\/span><span>objectives<\/span><span>\u00a0<\/span><span>and IT initiatives based on<\/span><span>\u00a0<\/span><span>expertise<\/span><span>\u00a0<\/span><span>in solution selling<\/span><span>\u00a0\u00a0<\/span><\/p><p><span>techniques and selling cloud-based solutions<\/span><span>\u00a0<\/span><\/p><p><span>\u2022<\/span><span> Provide technical product overview and insights pertinent to customer need and usage<\/span><span>\u00a0\u00a0<\/span><\/p><p><span>scenarios<\/span><span>\u00a0<\/span><\/p><p><span>\u2022<\/span><span> Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud.<\/span><span>\u00a0<\/span><\/p><p><span>\u2022<\/span><span> Position competitive offerings and solutions in the context of customer needs and experiences<\/span><span>\u00a0<\/span><\/p><p><span>\u2022<\/span><span> Audit and confirm implementation requirements and pricing calculations as<\/span><span>\u00a0<\/span><span>required, so that the customer receives<\/span><span>\u00a0<\/span><span>an accurate<\/span><span>\u00a0<\/span><span>projection of<\/span><span>\u00a0<\/span><span>anticipated<\/span><span>\u00a0<\/span><span>costs in new services<\/span><span>\u00a0<\/span><span>sought<\/span><span>\u00a0<\/span><\/p><p><span>\u2022\u00a0<\/span><span>Demonstrate<\/span><span>\u00a0<\/span><span>aspects of the technical and business solution to customers over Teams<\/span><span>\u00a0<\/span><\/p><p><span>\u2022<\/span><span> Execute quick technical feasibility assessments and proposal developments for the customers<\/span><span>\u00a0<\/span><span>identified<\/span><span>\u00a0<\/span><span>solutions<\/span><span>\u00a0<\/span><\/p><p><span>\u2022<\/span><span> Develop a Level 300 knowledge of Microsoft<\/span><span>\u2019<\/span><span>s Cloud offerings and<\/span><span>\u00a0<\/span><span>leverage<\/span><span>\u00a0<\/span><span>all training<\/span><span>\u00a0\u00a0<\/span><\/p><p><span>resources. To enter the role, a minimum of Fundamentals certification is<\/span><span>\u00a0<\/span><span>required, L200<\/span><span>\u00a0\u00a0<\/span><\/p><p><span>certification is preferred<\/span><span>\u00a0<\/span><\/p><p><span>\u2022<\/span><span> Act as the key technical contact for the tele sales team with potential customers<\/span><span>\u00a0<\/span><\/p><p><span>\u2022<\/span><span> Conduct group and one-on-one trainings across the Center on subjects of<\/span><span>\u00a0<\/span><span>expertise<\/span><span>\u00a0<\/span><\/p><p><span>\u2022<\/span><span> Meet and exceed team-level monthly,<\/span><span>\u00a0<\/span><span>quarterly<\/span><span>\u00a0<\/span><span>and annual targets for net-new revenue and sales pipeline, as well as operational metrics<\/span><span>\u00a0\u00a0<\/span><\/p><p><span>\u2022<\/span><span> Constantly research and educate self with the newest developments in cloud capabilities and pricing for both Microsoft and competitor<\/span><span>\u00a0<\/span><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p><\/p><ul><li><span>Are bilingual or proficient in Spanish plus fluent in English<\/span><span>\u00a0<\/span><\/li><li><span>3-6&#43; years of technology related sales or business development experience; Experience working within a technical sales or presales environment preferred.<\/span><span>\u00a0<\/span><\/li><li><span>Broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions\u00a0required<\/span><span>\u00a0<\/span><\/li><li><span>Demonstrated\u00a0knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred<\/span><span>\u00a0<\/span><\/li><li><span>Understand cloud deployment and adoption planning<\/span><span>\u00a0<\/span><\/li><li><span>Experience with cloud-based productivity, collaboration and communications solution designs,\u00a0migrations\u00a0and management of technology<\/span><span>\u00a0<\/span><\/li><li><span>An understanding and passion for cloud computing technologies, business drivers, and emerging computing trends.\u00a0Minimum\u00a0Fundamentals certification is\u00a0required\u00a0upon\u00a0entering to\u00a0the\u00a0role,\u00a0L200 certification is preferred.<\/span><span>\u00a0<\/span><\/li><li><span>Bachelor\u2019s degree\u00a0required,\u00a0Master\u2019s\u00a0degree preferred. Major or minor in computer science,\u00a0mathematics\u00a0or engineering. Experience in one of these relevant fields is a bonus: computer science,\u00a0mathematics\u00a0or engineering.<\/span><span>\u00a0<\/span><\/li><li><span>Proven\u00a0track record\u00a0of outstanding performance and achieving goals<\/span><span>\u00a0<\/span><\/li><li><span>Takes initiative to independently grow technical knowledge<\/span><span>\u00a0<\/span><\/li><li><span>Exceptional interpersonal as well as verbal and written communication skills to succeed in a customer facing role<\/span><span>\u00a0<\/span><\/li><li><span>Ability to explain complex technical solutions to technical and non-technical audiences and to connect technological solutions with measurable business value<\/span><span>\u00a0<\/span><\/li><li><span>Success-driven, works well in a diverse team and enjoy a dynamic and changing environment<\/span><span>\u00a0<\/span><\/li><li><span>Passion for cloud technologies and changing the world.\u00a0<\/span><span>\u00a0<\/span><\/li><\/ul><p><\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/p><p><\/p><p>- Base salary of 38.000 euros gross\/year &#43; a bonus of up to 4.800 euros\/gross\/year and private medical insurance<\/p><p><span>- Shift: <\/span><span>Monday to Thursday from 09:00 to 17:30pm and Friday from 09:00 to 16:30pm<\/span><\/p><p>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain<\/p><p>- Full paid training for the company and the products you will be working on<\/p><p>- A modern centrally placed office in Benalmadena, right next to the beach area<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p>R1753466<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1563\",\"campaign_id\":\"947\",\"campaign_title\":\"Advisor II, B2B Sales R1753487\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative (Finnish - speaking) - Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><strong>Experience the power of a game-changing career&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Sales Development Representative<\/strong> <strong>in Malaga (Hybrid)<\/strong>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As an&nbsp;<strong>Sales Development Representative&nbsp;<\/strong>on our team, you will:&nbsp;<\/p>\\n<p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise&nbsp;<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies&nbsp;<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client's leading cloud technologies&nbsp;<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers&nbsp;<br \/>- Collect feedback from customers and articulate it back to the business: &ldquo;Voice of customer.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your <strong>unique lifestyle:&nbsp;<\/strong><\/p>\\n<p>- Base salary of 25,000 euros gross\/year + a bonus of up to 4,800 euros gross\/year and private medical insurance<br \/>- Relocation support*<br \/>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain<br \/>- Full paid training for the company and the products you will be working on<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;<\/em><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<div><div><div><p><\/p><p><\/p><p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Development Representative in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an\u00a0<b>Sales Development Representative\u00a0<\/b>on our team, you will:\u00a0<\/p><p><\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<\/p><p>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<\/p><p>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<\/p><p>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<\/p><p>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p><\/p><p>- Are bilingual or proficient in Flemish plus fluent in English\u00a0<\/p><p>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<\/p><p>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b><\/p><p><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<\/p><p>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/p><p><\/p><p><\/p><p>- Base salary of 25,000 euros gross\/year &#43; a bonus of up to 4,800 euros\/gross\/year and private medical insurance<\/p><p><span>- Shift: <\/span><span>Monday to Thursday from 09:00 to 17:30pm and Friday from 09:00 to 16:30pm<\/span><\/p><p>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain<\/p><p>- Full paid training for the company and the products you will be working on<\/p><p>- A modern centrally placed office in Benalmadena, right next to the beach area<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Development Representative<\/b> <b>in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an\u00a0<b>Sales Development Representative\u00a0<\/b>on our team, you will:\u00a0<\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<br \/>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Are bilingual or proficient in Norwegian plus fluent in English\u00a0<br \/>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<br \/>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<br \/>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/p><p><\/p><p><\/p><p>- Base salary of 25,000 euros gross\/year &#43; a bonus of up to 4,800 euros\/gross\/year and private medical insurance<br \/>- Relocation support*<br \/>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain<br \/>- Full paid training for the company and the products you will be working on<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><p><\/p><p><b>Lead Business Analyst (Azure\/DevOps) - United States | Onsite\/Bothell, WA<\/b><\/p><p><\/p><p>We are seeking an experienced Lead Business Analyst to support utility industry initiatives in complex, compliance-driven environments. In this role, you will act as the key connection between business stakeholders and software delivery teams, translating operational needs into clear, actionable requirements that drive successful outcomes. This is an excellent opportunity for a strategic, detail-oriented analyst with strong utilities domain expertise, NERC compliance knowledge, and Azure DevOps experience to help deliver high-impact technology solutions.<\/p><h2><\/h2><h2>Responsibilities<\/h2><ul><li>Serve as the primary liaison between business stakeholders and software development teams, ensuring alignment on goals, scope, and expected outcomes.<\/li><li>Gather, analyze, document, validate, and manage business, functional, and system requirements across multiple initiatives.<\/li><li>Lead requirements elicitation activities through stakeholder interviews, workshops, surveys, document reviews, and collaborative working sessions.<\/li><li>Create, refine, and maintain user stories, acceptance criteria, requirements artifacts, and end-to-end traceability in<span>\u00a0<\/span>Azure DevOps (ADO).<\/li><li>Support utility industry projects operating within<span>\u00a0<\/span>NERC-compliant environments, ensuring documentation standards and regulatory expectations are met.<\/li><li>Evaluate business processes, workflows, and operational procedures to identify gaps, risks, and opportunities for improvement.<\/li><li>Translate business needs into structured requirements that enable efficient design, development, testing, and implementation.<\/li><li>Partner closely with project managers, developers, QA teams, and business users to support successful solution delivery.<\/li><li>Facilitate requirements reviews, solution walkthroughs, and stakeholder sign-off sessions.<\/li><li>Provide leadership and guidance to cross-functional teams while balancing multiple priorities in a fast-paced project environment.<\/li><li>Support enterprise software development and modernization efforts with strong analytical insight and business process expertise.<\/li><li>Help drive consistency, clarity, and quality across requirements documentation and delivery practices.<\/li><\/ul><h2><\/h2><h2>Qualifications<\/h2><ul><li>Bachelor\u2019s degree in<span>\u00a0<\/span>Information Technology, Business, Engineering, or a related field.<\/li><li>7&#43; years<span>\u00a0<\/span>of Business Analysis experience in IT environments.<\/li><li>Demonstrated experience supporting<span>\u00a0<\/span>utilities industry<span>\u00a0<\/span>projects.<\/li><li>Strong knowledge of<span>\u00a0<\/span>NERC documentation and compliance requirements.<\/li><li>Hands-on experience using<span>\u00a0<\/span>Azure DevOps (ADO)<span>\u00a0<\/span>for requirements management, user stories, and traceability.<\/li><li>Proven success in requirements gathering, process mapping, workflow analysis, and business documentation.<\/li><li>Strong verbal and written communication skills with the ability to tailor messaging to both technical and non-technical audiences.<\/li><li>Ability to lead stakeholder discussions, requirements workshops, and cross-functional collaboration sessions.<\/li><li>Experience translating complex business needs into clear functional and system requirements.<\/li><li>Strong organizational skills and the ability to manage multiple priorities effectively.<\/li><\/ul><p><\/p><p><b>Preferred Qualifications<\/b><\/p><ul><li>Experience working in<span>\u00a0<\/span>Agile\/Scrum<span>\u00a0<\/span>environments.<\/li><li>Certifications such as<span>\u00a0<\/span>CBAP, PMI-PBA, Agile BA, or Scrum-related credentials.<\/li><li>Experience supporting<span>\u00a0<\/span>enterprise software development<span>\u00a0<\/span>and modernization initiatives.<\/li><li>Demonstrated leadership skills with the ability to influence teams and drive consensus.<\/li><\/ul><p><\/p><p>The base salary range for this position is $92,250 - $130,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>We The deadline to apply for this position is: 08\/28\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p><span>At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.<\/span><\/p><p><\/p><p><\/p><\/div><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and product-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote Automotive Inside Sales Representative at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote Automotive Inside Sales Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>As an Inside Sales Representative \u2013 Automotive working from home, you will:<\/p><ul><li><p>Provide inbound and outbound customer support using a call flow guide<\/p><\/li><li><p>Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills<\/p><\/li><li><p>Use product knowledge, build client relationships, and find new ways to retain customers<\/p><\/li><li><p>Be detail-oriented when it comes to sales of products and services<\/p><\/li><li><p>Track, document, and retrieve information in databases<\/p><\/li><li><p>Offer additional products and\/or services with every sale<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $17-$20 CAD\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.<\/p><\/li><li><p>Paid training and lucrative employee referral program.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you.<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey.<\/p><\/li><li><p>Work-from-home convenience with company-supplied technologies.<\/p><\/li><li><p>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more.<\/p><\/li><li><p>A range of other perks and benefits.<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><\/p><p><\/p><p>Rejoignez notre \u00e9quipe prim\u00e9e \u00ab One Concentrix \u00bb en tant que repr\u00e9sentant des ventes internes! Nous recherchons des passionn\u00e9s qui veulent faire la diff\u00e9rence pour offrir des exp\u00e9riences client exceptionnelles et des solutions bas\u00e9es sur nos produits pour l'une des marques les plus connues au monde. Si vous \u00eates pr\u00eat \u00e0 \u00e9voluer avec une entreprise du Fortune 500 qui a une culture inclusive et prim\u00e9e, votre nouvelle carri\u00e8re commence ici. (Les v\u00e9t\u00e9rans militaires sont encourag\u00e9s \u00e0 postuler.)<\/p><p><\/p><p><strong>UNE NOUVELLE CARRI\u00c8RE PROPULS\u00c9E PAR VOUS<\/strong><\/p><p>Vous cherchez \u00e0 changer de carri\u00e8re pour un poste \u00ab\u202ftravail \u00e0 domicile\u202f\u00bb au sein d\u2019une organisation globale tourn\u00e9e vers l\u2019avenir, qui valorise vraiment les gens, la diversit\u00e9 et un vrai sentiment d\u2019appartenance\u202f? Aimeriez-vous rejoindre une entreprise du Fortune 500 qui re\u00e7oit chaque ann\u00e9e les prix \u00ab\u202fMeilleurs lieux de travail au monde\u202f\u00bb, \u00ab\u202fMeilleure culture d\u2019entreprise\u202f\u00bb et \u00ab\u202fMeilleures entreprises pour la croissance de carri\u00e8re\u202f\u00bb\u202f? Alors, devenir Repr\u00e9sentant des ventes internes dans l\u2019automobile \u00e0 distance chez Concentrix est l\u2019endroit id\u00e9al pour vous\u202f!<\/p><p><\/p><p>Comme Repr\u00e9sentant des ventes internes dans l\u2019automobile \u00e0 distance, vous ferez partie d\u2019une \u00e9quipe naturellement diversifi\u00e9e venant des quatre coins du monde, o\u00f9 tous les membres contribuent au succ\u00e8s et au bien-\u00eatre des autres, fi\u00e8rement unis en tant que \u00ab\u202fr\u00e9volutionnaires\u202f\u00bb. Ensemble, nous servons de partenaire de transformation intelligente pour les marques les plus connues au monde, en offrant des exp\u00e9riences client exceptionnelles gr\u00e2ce \u00e0 l\u2019innovation technologique.<\/p><p><\/p><p><strong>CE QUE VOUS FEREZ DANS CE R\u00d4LE<\/strong><\/p><p>En tant que repr\u00e9sentant des ventes internes \u2013 Automobile travaillant de la maison, vous allez :<\/p><ul><li><p>Fournir un soutien client entrant et sortant en utilisant un guide de flux d'appels<\/p><\/li><li><p>Conclure des ventes, travailler sur la prospection, la n\u00e9gociation, la pr\u00e9sentation, et utiliser vos comp\u00e9tences B2B et B2C<\/p><\/li><li><p>Utiliser vos connaissances des produits, \u00e9tablir des relations avec les clients et trouver de nouvelles fa\u00e7ons de fid\u00e9liser les clients<\/p><\/li><li><p>\u00catre attentif aux d\u00e9tails en ce qui concerne la vente de produits et services<\/p><\/li><li><p>Suivre, documenter et retrouver les informations dans les bases de donn\u00e9es<\/p><\/li><li><p>Offrir des produits et\/ou services suppl\u00e9mentaires \u00e0 chaque vente<\/p><\/li><li><p>Offrir une exp\u00e9rience client experte\u2026 avec le sourire.<\/p><\/li><\/ul><p><\/p><p><strong>QU'EST-CE QUE VOUS Y GAGNEREZ<\/strong><\/p><p>Une de nos croyances culturelles d'entreprise dit : \u00ab Nous d\u00e9fendons nos gens. \u00bb C'est pourquoi nous investissons consid\u00e9rablement dans nos acteurs cl\u00e9s, notre infrastructure et nos comp\u00e9tences pour assurer le succ\u00e8s \u00e0 long terme de nos \u00e9quipes et de nos clients. Et nous investirons en VOUS pour vous aider dans votre parcours professionnel et votre d\u00e9veloppement personnel. Dans ce r\u00f4le, on vous offrira aussi :<\/p><ul><li><p>La tranche de salaire de base pour ce poste est de 17 $ \u00e0 20 CAD $\/h (le taux de r\u00e9mun\u00e9ration ne sera pas inf\u00e9rieur au salaire minimum applicable), plus des primes li\u00e9es \u00e0 la performance individuelle et \u00e0 celle de l'entreprise. Les salaires r\u00e9els varieront selon le lieu de travail, les qualifications, les comp\u00e9tences, l'\u00e9ducation, l'exp\u00e9rience et les aptitudes. Les avantages offerts aux employ\u00e9s admissibles pour ce poste comprennent l'assurance m\u00e9dicale, dentaire et vision, un programme complet d'aide aux employ\u00e9s (PAE), un r\u00e9gime enregistr\u00e9 d'\u00e9pargne-retraite, des cong\u00e9s pay\u00e9s et des vacances.<\/p><\/li><li><p>Formation r\u00e9mun\u00e9r\u00e9e et programme de recommandation d'employ\u00e9s lucratif.<\/p><\/li><li><p>Option d'inscription DailyPay pour acc\u00e9der \u00e0 votre paie \\\"plus t\u00f4t\\\", quand vous le voulez.<\/p><\/li><li><p>Programmes de sant\u00e9 et de bien-\u00eatre avec des partenaires form\u00e9s pour vous aider \u00e0 rester en forme.<\/p><\/li><li><p>Programmes de mentorat pour soutenir votre parcours de carri\u00e8re enrichissant.<\/p><\/li><li><p>Commodit\u00e9 de travail \u00e0 domicile avec technologies fournies par l'entreprise.<\/p><\/li><li><p>Programmes et \u00e9v\u00e9nements qui favorisent l'inclusion et le sentiment d'appartenance, ainsi que la citoyennet\u00e9 mondiale, la durabilit\u00e9 et le soutien \u00e0 la communaut\u00e9.<\/p><\/li><li><p>Opportunit\u00e9s de r\u00e9seautage en entreprise avec des groupes organis\u00e9s sur les th\u00e8mes suivants : R\u00e9seau des femmes, Professionnels noirs, Fiert\u00e9 LGBTQ+, Capacit\u00e9 (handicaps), Dynamique (neurodiversit\u00e9), Femmes en tech, Champions OneEarth, Chouettes sages (exp\u00e9rience), et plus.<\/p><\/li><li><p>C\u00e9l\u00e9brations pour la Journ\u00e9e Concentrix, Journ\u00e9e des changeurs de jeu, Semaine du service \u00e0 la client\u00e8le, Journ\u00e9e mondiale du nettoyage, #MonEngagementOneEarth, et plus.<\/p><\/li><li><p>Une gamme d'autres avantages et privil\u00e8ges.<\/p><\/li><\/ul><p><\/p><p><strong>R\u00c9INVENTEZ LA MEILLEURE VERSION DE VOUS !<\/strong><\/p><p>Si tout cela vous semble \u00eatre la prochaine \u00e9tape parfaite dans votre parcours professionnel, nous voulons avoir de vos nouvelles. Postulez d\u00e8s aujourd\u2019hui et d\u00e9couvrez pourquoi un demi-million d'acteurs de changement \u00e0 travers le monde consid\u00e8rent Concentrix comme leur \\\"employeur de choix\\\".<\/p><p><\/p><p><strong>DISPONIBILIT\u00c9 DU POSTE<\/strong><\/p><p>Nous acceptons les candidatures pour ce poste de fa\u00e7on continue. Il s'agit actuellement d'un poste vacant existant et imm\u00e9diat ; cependant, nous envisageons \u00e9galement des candidatures pour des opportunit\u00e9s futures au fur et \u00e0 mesure qu'elles se pr\u00e9sentent. Nous encourageons tous les candidats int\u00e9ress\u00e9s \u00e0 postuler.<br><\/p><p><br><br><p><strong>Physical and Cognitive Requirements&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI)<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <\/strong>Currently, this position may only be performed in the following provinces\/territories: <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>, and SK.<br><strong><br>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p><p><\/p><p><strong>Exigences Physiques et Cognitives<\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances<\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p><strong>D\u00e9claration d'am\u00e9nagement raisonnable<\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. Actuellement, ce poste ne peut \u00eatre exerc\u00e9 que dans les provinces\/territoires suivants : <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a> et <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br><strong><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-f5afadb68b4f23e8\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-08-05T13:47:15.519Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/DCDM91T3C13DDNQTJH912ZKKA2RCR0K7\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/DCDM91T3C13DDNQTJH912ZKKA2RCR0K7\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1689\",\"campaign_id\":\"1439\",\"campaign_title\":\" Pennylane Care \/ French \/ WAH \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistant(e) client\u00e8le (Francophone) - Plateforme de gestion financi\u00e8re\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Assistant(e) client&egrave;le &agrave; Braga, Portugal (T&eacute;l&eacute;travail<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant qu&rsquo; Assistant(e) client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>R&eacute;pondre rapidement et professionnellement aux demandes des clients.<\/li>\\n<li>Fournir une assistance technique aux utilisateurs qui rencontrent des difficult&eacute;s avec la plateforme de gestion financi&egrave;re.<\/li>\\n<li>Aider les utilisateurs &agrave; naviguer sur la plateforme, expliquer les fonctionnalit&eacute;s et s'assurer qu'ils peuvent maximiser l'utilisation des outils financiers et des ressources disponibles.<\/li>\\n<li>Offrir des conseils sur les principes financiers de base, la budg&eacute;tisation et la planification financi&egrave;re aux utilisateurs qui peuvent avoir besoin d'aide pour comprendre des caract&eacute;ristiques ou des fonctionnalit&eacute;s sp&eacute;cifiques<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as un niveau &eacute;lev&eacute; de Fran&ccedil;ais (&eacute;crit et oral)<\/li>\\n<li>T'as d&rsquo;excellentes comp&eacute;tences en r&eacute;daction et communication<\/li>\\n<li>T'es proactif, ax&eacute; sur les r&eacute;sultats, motiv&eacute; et capable de travailler en &eacute;quipe<\/li>\\n<li>T'es patient(e) et passionn&eacute;(e) par le contact humain<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>T&eacute;l&eacute;travail &agrave; partir de Braga, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"PT-1439\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-07T00:59:04.556+01:00\",\"created_at\":\"2026-08-05T12:55:13.843+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM5?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1690\",\"campaign_id\":\"1438\",\"campaign_title\":\"ByteDance GEC AI Dubbing \/ English \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"AI Dubbing Content Moderator (English-Speaking) \",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what's next?<\/p>\\n<p>We're a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as <strong>\\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" and \\\"Best Company Culture\\\"<\/strong>, year after year.<\/p>\\n<p>If you're looking to grow and be inspired, as an <strong>AI Dubbing Content Moderator<\/strong> in <strong>Lisbon, Portugal (On-Site)<\/strong>, you will play a key role in ensuring that AI-generated dubbed video content published on a global e-commerce platform meets the highest standards of quality, safety, and compliance. You will help create a trustworthy digital environment by applying moderation policies consistently while supporting an exceptional user experience across international markets.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's real career and personal growth potential. Around <strong>80% of our managers and leaders have been promoted from within<\/strong>.<\/p>\\n<p>That's why we offer a range of FREE Learning and Leadership Development programs designed to help you build the career you've always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As an <strong>AI Dubbing Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review AI-generated dubbed video content to ensure compliance with platform policies, community guidelines, and quality standards.<\/li>\\n<li>Evaluate reported or flagged content and make accurate moderation decisions based on internal procedures and policy guidelines.<\/li>\\n<li>Assess translation quality, linguistic accuracy, cultural appropriateness, and contextual relevance of AI-generated dubbing.<\/li>\\n<li>Identify content that may contain misinformation, hate speech, harassment, harmful behaviour, copyright concerns, or other policy violations.<\/li>\\n<li>Verify compliance with regional regulations and market-specific standards across multiple languages and cultures.<\/li>\\n<li>Escalate complex, high-risk, or ambiguous cases to the appropriate internal teams when required.<\/li>\\n<li>Document moderation decisions accurately while maintaining complete records within internal systems.<\/li>\\n<li>Achieve quality, productivity, and service level targets while managing high volumes of content.<\/li>\\n<li>Stay up to date with evolving moderation policies, AI content standards, and operational procedures.<\/li>\\n<li>Handle sensitive or potentially disturbing content with professionalism, discretion, and confidentiality.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in <strong>English (C1)<\/strong>.<\/li>\\n<li>Have previous experience in Content Moderation, Trust &amp; Safety, Quality Assurance, or a similar operational environment.<\/li>\\n<li>Have a strong understanding of AI-generated content, digital media, or e-commerce platforms.<\/li>\\n<li>Demonstrate excellent analytical thinking and objective decision-making skills.<\/li>\\n<li>Possess excellent attention to detail and consistently deliver high-quality work.<\/li>\\n<li>Are comfortable working in a fast-paced environment with changing priorities and high workloads.<\/li>\\n<li>Can manage sensitive content professionally while maintaining emotional resilience.<\/li>\\n<\/ul>\\n<p>If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right opportunity.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Work-life balance with a fixed Monday to Friday schedule (9:00 AM &ndash; 6:00 PM, local time)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as <strong>\\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" and \\\"Best Company Culture\\\"<\/strong>, year after year.<\/p>\\n<p>If you're looking to grow and be inspired, as an <strong>AI Dubbing Content Moderator<\/strong> in <strong>Lisbon, Portugal (On-Site)<\/strong>, you will play a key role in ensuring that AI-generated dubbed video content published on a global e-commerce platform meets the highest standards of quality, safety, and compliance. 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We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as <strong>\\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" and \\\"Best Company Culture\\\"<\/strong>, year after year.<\/p>\\n<p>If you're looking to grow and be inspired, as an <strong>AI Dubbing Content Moderator<\/strong> in <strong>Lisbon, Portugal (On-Site)<\/strong>, you will play a key role in ensuring that AI-generated dubbed video content published on a global e-commerce platform meets the highest standards of quality, safety, and compliance. 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Around <strong>80% of our managers and leaders have been promoted from within<\/strong>.<\/p>\\n<p>That's why we offer a range of FREE Learning and Leadership Development programs designed to help you build the career you've always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As an <strong>AI Dubbing Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review AI-generated dubbed video content to ensure compliance with platform policies, community guidelines, and quality standards.<\/li>\\n<li>Evaluate reported or flagged content and make accurate moderation decisions based on internal procedures and policy guidelines.<\/li>\\n<li>Assess translation quality, linguistic accuracy, cultural appropriateness, and contextual relevance of AI-generated dubbing.<\/li>\\n<li>Identify content that may contain misinformation, hate speech, harassment, harmful behaviour, copyright concerns, or other policy violations.<\/li>\\n<li>Verify compliance with regional regulations and market-specific standards across multiple languages and cultures.<\/li>\\n<li>Escalate complex, high-risk, or ambiguous cases to the appropriate internal teams when required.<\/li>\\n<li>Document moderation decisions accurately while maintaining complete records within internal systems.<\/li>\\n<li>Achieve quality, productivity, and service level targets while managing high volumes of content.<\/li>\\n<li>Stay up to date with evolving moderation policies, AI content standards, and operational procedures.<\/li>\\n<li>Handle sensitive or potentially disturbing content with professionalism, discretion, and confidentiality.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in <strong>Italian (C1)<\/strong>.<\/li>\\n<li>Are fluent, verbal and written in <strong>English (B2)<\/strong>.<\/li>\\n<li>Have previous experience in Content Moderation, Trust &amp; Safety, Quality Assurance, or a similar operational environment.<\/li>\\n<li>Have a strong understanding of AI-generated content, digital media, or e-commerce platforms.<\/li>\\n<li>Demonstrate excellent analytical thinking and objective decision-making skills.<\/li>\\n<li>Possess excellent attention to detail and consistently deliver high-quality work.<\/li>\\n<li>Are comfortable working in a fast-paced environment with changing priorities and high workloads.<\/li>\\n<li>Can manage sensitive content professionally while maintaining emotional resilience.<\/li>\\n<\/ul>\\n<p>If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right opportunity.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Work-life balance with a fixed Monday to Friday schedule (9:00 AM &ndash; 6:00 PM, local time)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1423\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-05T16:35:51.169+01:00\",\"created_at\":\"2026-08-05T10:50:49.648+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDIz?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDIz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1695\",\"campaign_id\":\"1421\",\"campaign_title\":\"ByteDance GEC AI Dubbing \/ Spanish \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"AI Dubbing Content Moderator (Spanish-Speaking) \",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what's next?<\/p>\\n<p>We're a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as <strong>\\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" and \\\"Best Company Culture\\\"<\/strong>, year after year.<\/p>\\n<p>If you're looking to grow and be inspired, as an <strong>AI Dubbing Content Moderator<\/strong> in <strong>Lisbon, Portugal (On-Site)<\/strong>, you will play a key role in ensuring that AI-generated dubbed video content published on a global e-commerce platform meets the highest standards of quality, safety, and compliance. You will help create a trustworthy digital environment by applying moderation policies consistently while supporting an exceptional user experience across international markets.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's real career and personal growth potential. Around <strong>80% of our managers and leaders have been promoted from within<\/strong>.<\/p>\\n<p>That's why we offer a range of FREE Learning and Leadership Development programs designed to help you build the career you've always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As an <strong>AI Dubbing Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review AI-generated dubbed video content to ensure compliance with platform policies, community guidelines, and quality standards.<\/li>\\n<li>Evaluate reported or flagged content and make accurate moderation decisions based on internal procedures and policy guidelines.<\/li>\\n<li>Assess translation quality, linguistic accuracy, cultural appropriateness, and contextual relevance of AI-generated dubbing.<\/li>\\n<li>Identify content that may contain misinformation, hate speech, harassment, harmful behaviour, copyright concerns, or other policy violations.<\/li>\\n<li>Verify compliance with regional regulations and market-specific standards across multiple languages and cultures.<\/li>\\n<li>Escalate complex, high-risk, or ambiguous cases to the appropriate internal teams when required.<\/li>\\n<li>Document moderation decisions accurately while maintaining complete records within internal systems.<\/li>\\n<li>Achieve quality, productivity, and service level targets while managing high volumes of content.<\/li>\\n<li>Stay up to date with evolving moderation policies, AI content standards, and operational procedures.<\/li>\\n<li>Handle sensitive or potentially disturbing content with professionalism, discretion, and confidentiality.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in <strong>Spanish (C1)<\/strong>.<\/li>\\n<li>Are fluent, verbal and written in <strong>English (B2)<\/strong>.<\/li>\\n<li>Have previous experience in Content Moderation, Trust &amp; Safety, Quality Assurance, or a similar operational environment.<\/li>\\n<li>Have a strong understanding of AI-generated content, digital media, or e-commerce platforms.<\/li>\\n<li>Demonstrate excellent analytical thinking and objective decision-making skills.<\/li>\\n<li>Possess excellent attention to detail and consistently deliver high-quality work.<\/li>\\n<li>Are comfortable working in a fast-paced environment with changing priorities and high workloads.<\/li>\\n<li>Can manage sensitive content professionally while maintaining emotional resilience.<\/li>\\n<\/ul>\\n<p>If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right opportunity.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Work-life balance with a fixed Monday to Friday schedule (9:00 AM &ndash; 6:00 PM, local time)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1421\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-07T11:14:11.540+01:00\",\"created_at\":\"2026-08-05T10:43:43.186+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDIx?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDIx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1696\",\"campaign_id\":\"1420\",\"campaign_title\":\"ByteDance GEC AI Dubbing \/ Dutch \/ BM \/ Lisbon \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"AI Dubbing Content Moderator (Dutch-Speaking) \u2013 2000\u20ac Welcome Bonus\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what's next?<\/p>\\n<p>We're a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as <strong>\\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" and \\\"Best Company Culture\\\"<\/strong>, year after year.<\/p>\\n<p>If you're looking to grow and be inspired, as an <strong>AI Dubbing Content Moderator<\/strong> in <strong>Lisbon, Portugal (On-Site)<\/strong>, you will play a key role in ensuring that AI-generated dubbed video content published on a global e-commerce platform meets the highest standards of quality, safety, and compliance. You will help create a trustworthy digital environment by applying moderation policies consistently while supporting an exceptional user experience across international markets.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's real career and personal growth potential. Around <strong>80% of our managers and leaders have been promoted from within<\/strong>.<\/p>\\n<p>That's why we offer a range of FREE Learning and Leadership Development programs designed to help you build the career you've always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As an <strong>AI Dubbing Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review AI-generated dubbed video content to ensure compliance with platform policies, community guidelines, and quality standards.<\/li>\\n<li>Evaluate reported or flagged content and make accurate moderation decisions based on internal procedures and policy guidelines.<\/li>\\n<li>Assess translation quality, linguistic accuracy, cultural appropriateness, and contextual relevance of AI-generated dubbing.<\/li>\\n<li>Identify content that may contain misinformation, hate speech, harassment, harmful behaviour, copyright concerns, or other policy violations.<\/li>\\n<li>Verify compliance with regional regulations and market-specific standards across multiple languages and cultures.<\/li>\\n<li>Escalate complex, high-risk, or ambiguous cases to the appropriate internal teams when required.<\/li>\\n<li>Document moderation decisions accurately while maintaining complete records within internal systems.<\/li>\\n<li>Achieve quality, productivity, and service level targets while managing high volumes of content.<\/li>\\n<li>Stay up to date with evolving moderation policies, AI content standards, and operational procedures.<\/li>\\n<li>Handle sensitive or potentially disturbing content with professionalism, discretion, and confidentiality.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in <strong>Dutch (C1)<\/strong>.<\/li>\\n<li>Are fluent, verbal and written in <strong>English (B2)<\/strong>.<\/li>\\n<li>Have previous experience in Content Moderation, Trust &amp; Safety, Quality Assurance, or a similar operational environment.<\/li>\\n<li>Have a strong understanding of AI-generated content, digital media, or e-commerce platforms.<\/li>\\n<li>Demonstrate excellent analytical thinking and objective decision-making skills.<\/li>\\n<li>Possess excellent attention to detail and consistently deliver high-quality work.<\/li>\\n<li>Are comfortable working in a fast-paced environment with changing priorities and high workloads.<\/li>\\n<li>Can manage sensitive content professionally while maintaining emotional resilience.<\/li>\\n<\/ul>\\n<p>If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right opportunity.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li><strong>2000&euro; Welcome Bonus<\/strong><\/li>\\n<li>Work-life balance with a fixed Monday to Friday schedule (9:00 AM &ndash; 6:00 PM, local time)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1420\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-05T10:25:26.896+01:00\",\"created_at\":\"2026-08-05T10:24:26.399+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDIw?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDIw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"319\",\"campaign_id\":\"1092\",\"campaign_title\":\"DeLonghi | French | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor with French\",\"street\":\"Zabrska 19, Katowice\",\"address\":\"Zabrska 19, Katowice\",\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40-083\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"De'Longhi - Customer Advisor with French\",\"long_description\":\"<p><strong>Your tasks:<\/strong><\/p>\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, handling incoming and follow-up customer enquiries via phone, web form, or web chat.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Follow established procedures to address customer needs promptly and professionally.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Process warranty claims and coordinate repair services for customers.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Provide technical troubleshooting support and guidance.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Resolve complaints, process orders, arrange refunds, and provide product information to ensure a seamless customer experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Assist customers with all aspects of the purchasing process, including addressing questions, resolving incidents, and managing queries.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strive to increase customer satisfaction and loyalty through efficient and effective resolution of requests.<\/li>\\n<\/ul>\\n<p><strong>Our requirements:<\/strong><\/p>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Knowledge of French at C1\/C2 and English at B2 level.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ability to work with multiple systems and platforms.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Knowledge of Microsoft Office.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ability to empathize with customers while maintaining an objective point of view.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ability to work in a team, positive attitude, and ability to support colleagues.<\/li>\\n<\/ul>\\n<p><strong>Our offer:<\/strong><\/p>\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Benefits package: LuxMed private healthcare, MyBenefit with a monthly budget, private life insurance, MultiSport card subsidy<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Talent development program: transparent career paths and promotions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Self-development opportunities: access to e-learning platforms (Concentrix Academy and Concentrix University) and language courses.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Referral program: bonus for referring a friend of up to PLN 4,000.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Amazing work culture<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"PL-1092\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"7500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-27T01:59:05.013+02:00\",\"created_at\":\"2026-08-05T09:01:55.215+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDky?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDky\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":\"\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1697\",\"campaign_id\":\"1419\",\"campaign_title\":\"ByteDance GEC AI Dubbing \/ Hungarian \/ BM \/  Lisbon \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"AI Dubbing Content Moderator (Hungarian-Speaking) \u2013 1000\u20ac Welcome Bonus\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what's next?<\/p>\\n<p>We're a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as <strong>\\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" and \\\"Best Company Culture\\\"<\/strong>, year after year.<\/p>\\n<p>If you're looking to grow and be inspired, as an <strong>AI Dubbing Content Moderator<\/strong> in <strong>Lisbon, Portugal (On-Site)<\/strong>, you will play a key role in ensuring that AI-generated dubbed video content published on a global e-commerce platform meets the highest standards of quality, safety, and compliance. You will help create a trustworthy digital environment by applying moderation policies consistently while supporting an exceptional user experience across international markets.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's real career and personal growth potential. Around <strong>80% of our managers and leaders have been promoted from within<\/strong>.<\/p>\\n<p>That's why we offer a range of FREE Learning and Leadership Development programs designed to help you build the career you've always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As an <strong>AI Dubbing Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review AI-generated dubbed video content to ensure compliance with platform policies, community guidelines, and quality standards.<\/li>\\n<li>Evaluate reported or flagged content and make accurate moderation decisions based on internal procedures and policy guidelines.<\/li>\\n<li>Assess translation quality, linguistic accuracy, cultural appropriateness, and contextual relevance of AI-generated dubbing.<\/li>\\n<li>Identify content that may contain misinformation, hate speech, harassment, harmful behaviour, copyright concerns, or other policy violations.<\/li>\\n<li>Verify compliance with regional regulations and market-specific standards across multiple languages and cultures.<\/li>\\n<li>Escalate complex, high-risk, or ambiguous cases to the appropriate internal teams when required.<\/li>\\n<li>Document moderation decisions accurately while maintaining complete records within internal systems.<\/li>\\n<li>Achieve quality, productivity, and service level targets while managing high volumes of content.<\/li>\\n<li>Stay up to date with evolving moderation policies, AI content standards, and operational procedures.<\/li>\\n<li>Handle sensitive or potentially disturbing content with professionalism, discretion, and confidentiality.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in <strong>Hungarian (C1)<\/strong>.<\/li>\\n<li>Are fluent, verbal and written in <strong>English (B2)<\/strong>.<\/li>\\n<li>Have previous experience in Content Moderation, Trust &amp; Safety, Quality Assurance, or a similar operational environment.<\/li>\\n<li>Have a strong understanding of AI-generated content, digital media, or e-commerce platforms.<\/li>\\n<li>Demonstrate excellent analytical thinking and objective decision-making skills.<\/li>\\n<li>Possess excellent attention to detail and consistently deliver high-quality work.<\/li>\\n<li>Are comfortable working in a fast-paced environment with changing priorities and high workloads.<\/li>\\n<li>Can manage sensitive content professionally while maintaining emotional resilience.<\/li>\\n<\/ul>\\n<p>If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right opportunity.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li><strong>1000&euro; Welcome Bonus<\/strong><\/li>\\n<li>Work-life balance with a fixed Monday to Friday schedule (9:00 AM &ndash; 6:00 PM, local time)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1419\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-12T00:59:03.379+01:00\",\"created_at\":\"2026-08-05T08:17:24.237+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDE5?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDE5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"492\",\"campaign_id\":\"2787\",\"campaign_title\":\"GTM_EMEA_SA_Customer Service - Home Protect\",\"campaign_type\":\"job_application\",\"job_title\":\"UK Customer Service Advisor\",\"street\":\"9 Hertzog Boulevard Foreshore \",\"address\":\"9 Hertzog Boulevard Foreshore \",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a &nbsp;Customer Service Sales Adviso working on an internationally innovative campaign with a base salary of <strong>R8000<\/strong><\/p>\\n<p>As a Customer Service Sales Advisor, you will be responsible for providing exceptional customer service to new and existing customers across a range of policy enquiries. You&rsquo;ll be working on-site from our vibrant Cape Town office, where creativity meets cutting-edge technology. All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p><strong>This&nbsp;Customer Support&nbsp;Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li><strong>Minimum of Grade 12 \/ Matric <\/strong><\/li>\\n<li><strong>12 months international Call Centre AND\/OR 6 Months Insurance Industry. Proven experience of delivering exceptional customer care.&nbsp;<\/strong><\/li>\\n<li><strong>Minimum B2 (English Language level, Email Writing and Computer Lit).&nbsp;<br \/><\/strong><\/li>\\n<li><strong>Clear criminal and credit record.&nbsp;<\/strong><\/li>\\n<li><strong>Ability to provide references within the last 2 years of employment&nbsp;<br \/><\/strong><\/li>\\n<li><strong>Regulatory awareness, familiarity with FCA regulations.&nbsp;<br \/><\/strong><\/li>\\n<li><strong>Flexibility to work shift patterns.&nbsp;<\/strong><\/li>\\n<\/ul>\\n<p><strong>What is in it for you?<br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li><strong>Base Salary of R8000<\/strong><\/li>\\n<li><strong>Choice between Medical Aid OR Medical Insurance.<\/strong>\\n<ul>\\n<li>Medical aid &ndash; Covers only the employee; Medical insurance &ndash; Covers employee and 2&nbsp;dependents&nbsp;<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Pension Fund<\/strong>\\n<ul>\\n<li>-2.5% employer contribution, 2.5% employee contributions&nbsp;<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Subsidized transport<\/strong>\\n<ul>\\n<li>Subsidized transport is provided between the hours of 7 pm to 6 am - Employee will contribute a maximum of R350&nbsp;<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Night shift shift allowance<\/strong>\\n<ul>\\n<li>Applicable after 7 pm<strong>&nbsp;<\/strong><\/li>\\n<\/ul>\\n<\/li>\\n<li>Fantastic Employee Assistance Programme (EAP)<\/li>\\n<li>Group life cover<\/li>\\n<li>Access to financial well-being sessions, will writing sessions and stress management sessions<\/li>\\n<li>Team building and upskill training opportunities<\/li>\\n<li>Interactive and inclusive company culture<\/li>\\n<\/ul>\\n<p><strong>What you will do in this role:<\/strong><\/p>\\n<p><strong>Key Contribution Areas: <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handle inbound sales calls, guiding customers through the full end-to-end process of purchasing new policies.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage queries from existing policyholders, including policy amendments, renewals and cancellations. &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ensure all customer interactions comply with regulatory requirements and internal guidelines.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deliver personalized conversa ons by adapting your approach to individual customer needs and circumstances. &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain accurate records of all customer interactions and outcomes.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support growth ambitions within Home Protect by consistently meeting service and quality standards. &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate effectively with colleagues and leaders to maintain a customer-focused, high-performing&nbsp;team environment.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Skills Required:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>You will demonstrate a strong understanding of the following areas:<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competent in a broad range of processes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Basic complaint handling, such as first points of contact and appropriate logging of complaints<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competent risk event handling and logging where appropriate - An understanding of the Quality Checking process<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Active and positive contributions to huddles and meetings<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identifies and drives self-development opportunities - Good levels of communication skills with our customers<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>&nbsp;<\/p>\\n<p>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-2787\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"8000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-08-26T23:59:19.071Z\",\"created_at\":\"2026-08-05T07:51:15.560Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzg3?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzg3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"36\",\"relevance_score\":\"1\"},{\"id\":\"940\",\"campaign_id\":\"23409\",\"campaign_title\":\"Sr. Product Manager (TCF) R1752733\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr Technical Product Manager\",\"street\":\"USA Bellevue 13555 SE 36th Street\",\"address\":\"USA Bellevue 13555 SE 36th Street\",\"city\":\"Bellevue\",\"state\":\"Washington\",\"postal_code\":\"98006\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \u00a0\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>This position is Hybrid- Preferred locations:<\/p><p>Texas or Washington<\/p><p><\/p><p><b>Technical Product Manager<\/b><\/p><p><br \/>We are seeking a highly motivated Technical Product Manager to lead the strategy, roadmap, and delivery of next-generation business products and platforms. In this role, you will sit at the intersection of customer needs, business strategy, and technical execution\u2014owning products end-to-end and partnering across engineering, architecture, operations, sales, marketing, and executive leadership to deliver scalable, high-impact solutions for enterprise clients. This is an exciting opportunity for a product leader who brings strong technical depth, strategic thinking, customer obsession, and a data-driven approach to innovation and execution.<br \/>\u00a0<\/p><p><b>Responsibilities<\/b><\/p><ul><li>Own the product vision, roadmap, and lifecycle management for assigned products and platforms.<\/li><li>Define product strategies aligned to client growth goals, market demand, and business priorities.<\/li><li>Identify customer pain points, market opportunities, and emerging trends to shape product investments.<\/li><li>Conduct competitive analysis and market research to support roadmap planning and innovation initiatives.<\/li><li>Partner with senior leadership to develop long-term product strategies and business cases.<\/li><li>Serve as the voice of the customer throughout the entire product lifecycle.<\/li><li>Collaborate directly with enterprise customers, sales teams, marketing, and solution architects to uncover opportunities and refine needs.<\/li><li>Translate business requirements into prioritized capabilities, features, and technical product plans.<\/li><li>Develop ROI models, investment recommendations, and executive-ready presentations on roadmap direction and product performance.<\/li><li>Work closely with Engineering, Architecture, Security, and Operations teams to define technical requirements and solution approaches.<\/li><li>Convert strategic objectives into epics, features, user stories, and detailed product specifications.<\/li><li>Lead backlog prioritization, roadmap planning, and tradeoff decisions that balance customer value, scalability, risk, and speed to market.<\/li><li>Ensure product solutions align with enterprise architecture, platform standards, and security requirements.<\/li><li>Lead Agile product delivery activities, including planning sessions, backlog grooming, sprint reviews, and release readiness.<\/li><li>Manage product releases and coordinate cross-functional teams to deliver high-quality outcomes on time.<\/li><li>Monitor progress, dependencies, risks, and operational readiness across the product lifecycle.<\/li><li>Use customer feedback, analytics, and performance insights to drive continuous improvement.<\/li><li>Define and track KPIs to measure adoption, utilization, business impact, scalability, and customer retention.<\/li><li>Build trusted partnerships across Sales, Product Engineering, Technology, Operations, Finance, Legal, and Marketing.<\/li><li>Communicate roadmap priorities, delivery timelines, and product updates clearly to stakeholders at all levels.<\/li><li>Support executive decision-making through strong analysis, recommendations, and influence.<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li>Bachelor\u2019s degree in Computer Science, Engineering, Information Systems, Business, or a related field.<\/li><li>5&#43; years of product management experience in technology-driven organizations.<\/li><li>3&#43; years of experience managing technical products, enterprise platforms, APIs, cloud solutions, or enterprise software.<\/li><li>Strong experience working in Agile and\/or Scrum environments.<\/li><li>Solid understanding of the software development lifecycle (SDLC).<\/li><li>Experience building product roadmaps, managing backlogs, and writing user stories and requirements.<\/li><li>Demonstrated success delivering complex, cross-functional technical initiatives.<\/li><li>Proven ability to influence both technical and business stakeholders.<\/li><li>Strong analytical, problem-solving, and data-driven decision-making skills.<\/li><li>Excellent communication, presentation, and executive stakeholder management capabilities.<\/li><li>Experience in telecommunications, wireless, networking, IoT, cloud, or enterprise technology environments is preferred.<\/li><li>Knowledge of 5G, Edge Computing, IoT, AI\/ML, SaaS, and cloud-native architectures is a plus.<\/li><li>Familiarity with Azure, AWS, GCP, APIs, integrations, and digital platforms is preferred.<\/li><li>Experience with Salesforce, ServiceNow, Jira, Confluence, and product analytics tools is an advantage.<\/li><li>SAFe Product Manager\/Product Owner certification is a plus.<\/li><li>MBA or advanced technical degree is preferred.\u00a0<\/li><\/ul><p><\/p><p>The base salary range for this position is $92,000 - $130,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/31\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>#LI-Onsite<\/p><p>#LI-TX<\/p><p>#LI-WA<br \/>\u00a0\u00a0<br \/>\u00a0<\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1752733\",\"location\":\"Bellevue, Washington\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-25T14:05:55.072+08:00\",\"created_at\":\"2026-08-05T02:04:23.129+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzQwOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Sr-Tech-Product-Manager_R1752733-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Product_Platform Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Bellevue\",\"state\":\"Washington\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"98006\",\"primary_location\":{\"id\":\"US-BEL-SE36T-01\",\"wid\":\"aab9687537f3010e6acc5f9d17770000\",\"descriptor\":\"USA Bellevue 13555 SE 36th Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Product_Platform Management\"}],\"recruiters\":[{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"},{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0351\",\"descriptor\":\"Sr. Product Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383541\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Sr-Tech-Product-Manager_R1752733-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Sr-Tech-Product-Manager_R1752733-1\/apply\",\"job_requisition_id\":\"R1752733\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. 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Bilingual R1752719\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative - Danish speaking - Automotive - Onsite - FA02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<p><\/p><p><b>Step into a Game-Changing Career<\/b><\/p><p><\/p><p>Ready to join an innovative and fast-growing team? We\u2019re a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world\u2019s most recognized brands \u2014 the ones you use every day \u2014 helping them grow through technology and integrated solutions.<\/p><p>If you\u2019re looking to develop your career and feel inspired, this is your opportunity.<\/p><p><\/p><p>As a <b>Customer Service Representative ( On Site)<\/b>, you\u2019ll be part of a dynamic team of game-changers shaping the future of the fashion industry.<\/p><p><\/p><p><b>Career Growth and Personal Development<\/b><\/p><p><\/p><p>This is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career.<\/p><p><\/p><p><b>What You Will Do in This Role<\/b><\/p><p><\/p><p>At the heart of everything we do is a commitment to people \u2014 our clients, their customers, our teams, our community, and our planet.<\/p><p><\/p><p>As a <b>Customer Service Representative<\/b>, you will:<span>\u00a0 <\/span><\/p><p><\/p><ul><li><span>Handle calls through CRM agent portal\u00a0<\/span><\/li><li><span>Create quotations and orders via SAP system\u00a0<\/span><\/li><li><span>Expedite and communicate expected delivery times to customers\u00a0<\/span><\/li><li><span>Offer basic product advice to individual customer needs (at least catalogue knowledge)\u00a0<\/span><\/li><li><span>Provide first level technical\u00a0assistance\u00a0to help customers\u00a0identify\u00a0their requirements for products and services\u00a0<\/span><\/li><li><span>Call back customers\u00a0<\/span><\/li><li><span>Lead management\u00a0<\/span><\/li><li><span>Other duties and tasks as assigned\u00a0<\/span><\/li><\/ul><p><\/p><p><\/p><p><b>Your Qualifications<\/b><\/p><p><\/p><p>We welcome people from diverse backgrounds who are curious, motivated, and eager to learn. If you are passionate about helping others and delivering excellent customer experiences, you will thrive with us.<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b><\/p><p><\/p><ul><li><span>Are bilingual or proficient in Danish with an advanced level of English<\/span><\/li><li><span>A minimum of a high school diploma is required (additional qualifications are considered an asset).<\/span><\/li><li><span>A strong interest in the technical field, along with a commitment to remain in the project for at least two years, is highly valued.<\/span><\/li><li><span>You are customer-oriented, with excellent communication skills and a solid commercial mindset.<\/span><\/li><li><span>A business-oriented approach will support more effective engagement with clients and stakeholders.<\/span><\/li><li><span>Education in business or commercial fields, as well as prior experience in a contact centre environment, will support your development in this role, although these are not mandatory requirements.<\/span><\/li><\/ul><p><\/p><p><b>What\u2019s in It for You<\/b><\/p><p><\/p><p>We go beyond expectations by creating experiences that truly stand out. That\u2019s why we invest in our people, technology, and future \u2014 including yours.<\/p><p>In this role, you\u2019ll benefit from:<\/p><p><\/p><ul><li><span>Full-time (39 hours\/week) permanent contract, Monday to Friday (08:00\u201317:00)<\/span><\/li><li><span>Salary of \u20ac22.000 gross\/year &#43; up to \u20ac4.000 gross\/year in bonus<\/span><\/li><li><span>Office in Barcelona<\/span><\/li><li><span>Referral bonus opportunities<\/span><\/li><li><span>Fully paid training on the company and your project<\/span><\/li><li><span>Career development programs and specialized courses<\/span><\/li><\/ul><p><\/p><p><b>Be Your Best Version<\/b><\/p><p><\/p><p>At Concentrix, we invest in our people because we know that when you thrive, our clients and their customers do too.<\/p><p>If this sounds like the next step in your career, we\u2019d love to hear from you. Apply today and discover why over 440,000 game-changers worldwide choose Concentrix as their employer of choice.<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p>R1752719<\/p>\",\"ats_external_id\":\"R1752719\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":\"1833.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-25T20:04:01.362+02:00\",\"created_at\":\"2026-08-04T20:04:28.445+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Festo - WHSBTSPAIN127\",\"reference_id\":\"WHSBTSPAIN127\",\"custom_reference_id\":\"WHSBTSPAIN127\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"bcbf993a77a1101fcb95122aeb2e0000\",\"descriptor\":\"W0ZO86 P_Sbt_Spain_Festo\",\"reference_id\":\"W0ZO86\",\"custom_reference_id\":\"W0ZO86\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alberto.toledo@concentrix.com\"},\"first_name\":\"Alberto Valdemar Toledo (102538850)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1752719\",\"wid\":\"6fd6e8c183491021432f17c0cf1a0000\",\"descriptor\":\"Customer Service Representative - Danish speaking - Automotive - Onsite - FA02\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"2040\",\"campaign_id\":\"req-ac8dfc3bd05f4954\",\"campaign_title\":\"Automotive Customer Service Rep (Bilingual: English \/ Spanish) On-Site\",\"campaign_type\":null,\"job_title\":\"Automotive Customer Service Rep (Bilingual: English \/ Spanish) On-Site\",\"street\":null,\"address\":null,\"city\":\"Hamilton\",\"state\":\"Ontario\",\"postal_code\":\"L8P 4V2\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Hamilton, NS, as a Bilingual Automotive Customer Service Representative! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? &nbsp;Then a Bilingual Automotive Customer Service Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As an Automotive Customer Service Representative (Bilingual: English \/ Spanish), you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.&nbsp;<\/p><p><strong>&nbsp;<br>WHAT YOU WILL DO IN THIS ROLE\u202f&nbsp;<\/strong><\/p><p>\u202f&nbsp;<\/p><p>As an Automotive Customer Service Representative (Bilingual: English \/ Spanish), you\u2019ll:&nbsp;<\/p><p><\/p><ul><li><p>Coordinates resolutions to customer vehicle issues, dealership complaints, warranty policies, and more.<\/p><\/li><li><p>Corresponds to customer inquiries from inbound inquiries, emails and mail<\/p><\/li><li><p>Provides campaign information to customers and documents according to Consumer Affairs policies<\/p><\/li><li><p>Documents customer inquiries received from customer correspondence and corporate surveys; updates consumer affairs case files with appropriate documentation<\/p><\/li><li><p>Acts as a liaison between National Consumer Affairs and the Regional Office regarding Consumer Affairs related issues<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p>\u202f&nbsp;<\/p><p><strong>YOUR QUALIFICATIONS&nbsp;<\/strong><\/p><p>\u202f&nbsp;<\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Service Representative (Bilingual: English \/ Spanish) role include:&nbsp;<\/p><p><\/p><ul><li><p>Minimum 18 years of age with a High School Diploma or GED.&nbsp;<\/p><\/li><li><p>Minimum of 1 year experience in Customer Service,<\/p><\/li><li><p>Strong computer proficiency with the ability to navigate multiple applications.&nbsp;<\/p><\/li><li><p><em>Excellent<\/em> verbal communication skills to effectively engage with customers.&nbsp;<\/p><\/li><li><p>A <em>passion<\/em> for the automotive industry with a propensity for problem-solving.&nbsp;<\/p><\/li><li><p>Ability to work both independently and within a team, demonstrating patience and professionalism.&nbsp;<\/p><\/li><li><p>Flexibility to rotate shifts as needed with prior notice.<\/p><\/li><li><p>Dependable with proficient attention to detail while being able to focused and multi-task efficiency.<\/p><\/li><li><p>Demonstrate patience while maintaining a pleasant and professional manner.<\/p><\/li><li><p>Proficiency in fast-paced environments<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><\/ul><p>\u202f&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU&nbsp;<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:&nbsp;<\/p><p><\/p><ul><li><p>The base wage for this position is $22.25\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.<\/p><\/li><\/ul><ul><li><p>Automotive Purchase Discounts&nbsp;<\/p><\/li><\/ul><ul><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it&nbsp;<\/p><\/li><\/ul><ul><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more&nbsp;<\/p><\/li><\/ul><ul><li><p>Health and wellness programs with trained partners to help promote a healthy you&nbsp;<\/p><\/li><\/ul><ul><li><p>Mentorship programs that support your rewarding career journey\u202f&nbsp;<\/p><\/li><\/ul><ul><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team&nbsp;<\/p><\/li><\/ul><ul><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support&nbsp;<\/p><\/li><\/ul><ul><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more&nbsp;<\/p><\/li><\/ul><ul><li><p>A range of other perks and benefits&nbsp;<\/p><\/li><\/ul><p>\u202f&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-ac8dfc3bd05f4954\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-08-04T18:24:07.692Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/61YV7ZS770MTK60P6YSFK7JWAXXXMJR6\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/61YV7ZS770MTK60P6YSFK7JWAXXXMJR6\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1567\",\"campaign_id\":\"937\",\"campaign_title\":\"Advisor I, B2B Sales R1752707\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Development Representative (Spanish - speaking) - Hybrid GN01\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Catalonia\",\"country\":\"Spain\",\"short_description\":\"The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<h2><span>Experience the power of a game-changing career<\/span><\/h2><p><\/p><p><span>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/span><\/p><p><\/p><p><span>If you\u2019re looking to grow and be inspired, as a <\/span><b><span>Business Development Representative in Malaga (Hybrid)<\/span><\/b><span>, you will be part of our team of game-changers, supporting business development activities and helping identify, qualify, and convert new sales opportunities.<\/span><\/p><h2><\/h2><h2><span>Career growth and personal development<\/span><\/h2><p><\/p><p><span>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/span><\/p><h2><\/h2><h2><span>What you will do in this role<\/span><\/h2><p><\/p><p><span>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/span><\/p><p><\/p><p><span>As a <\/span><b><span>Business Development Representative<\/span><\/b><span> on our team, you will:<\/span><\/p><p><\/p><p><span>- Manage outbound lead qualification activities as part of the BDR2 hybrid team, including reviewing assigned MQLs, MQAs, and MCLs, taking action within agreed response times, and updating lead status, notes, and activities in Salesforce.<\/span><\/p><p><span>- Validate and qualify leads by confirming business pain points or challenges, identifying the decision-maker or key influencer, and confirming the expected timeframe.<\/span><\/p><p><span>- Create and update the required lead, contact, account, and opportunity records in Salesforce, ensuring accurate and up-to-date information.<\/span><\/p><p><span>- Support the opportunity handoff process by converting qualified leads into opportunities and scheduling handoff calls with the prospect and Account Executive.<\/span><\/p><p><span>- Maintain supporting records, activities, and reporting to ensure accurate tracking of lead and opportunity progress.<\/span><\/p><p><\/p><h2><span>Your qualifications<\/span><\/h2><p><\/p><p><span>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/p><p><b><span>Concentrix is a great match if you:<\/span><\/b><\/p><p><\/p><p><span>- Are bilingual or proficient in Spanish plus fluent in English.<\/span><\/p><p><span>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience.<\/span><\/p><p><span>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.<\/span><\/p><p><\/p><p><b><span>It would be a plus if you:<\/span><\/b><\/p><p><\/p><p><span>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions.<\/span><\/p><p><span>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps.<\/span><\/p><p><\/p><h2><span>What\u2019s in it for you<\/span><\/h2><p><\/p><p><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/span><\/p><p><\/p><p><span>In this role, we offer benefits that help support your <\/span><b><span>unique lifestyle:<\/span><\/b><\/p><p><\/p><p><span>- A competitive salary package that you will live well on in Spain; <\/span><b><span>base salary of \u20ac25,000 gross\/year &#43; up to \u20ac4,000 gross\/year in bonus<\/span><\/b><span>, plus private medical insurance.<\/span><\/p><p><span>- Full-time 39h permanent contract Monday to Friday from 9:00 to 18:00<\/span><\/p><p><span>- Full paid training for the company and the products you will be working on.<\/span><\/p><p><span>- A modern centrally placed office in Benalmadena, right next to the beach area.<\/span><\/p><h2><\/h2><p><b><span>Experience the best version of you!<\/span><\/b><\/p><p><\/p><p><span>At <\/span><b><span>Concentrix<\/span><\/b><span>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/span><\/p><p><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/p><p><\/p><p><i><span>Concentrix is an equal opportunity employer.<\/span><\/i><\/p><p><i><span>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><\/p><p><b><span>R1752707<\/span><\/b><\/p>\",\"ats_external_id\":\"R1752707\",\"location\":\"Benalm\u00e1dena Costa, Catalonia\",\"job_type\":\"full_time\",\"salary\":\"2137.09\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-18T14:07:38.956+02:00\",\"created_at\":\"2026-08-04T18:04:31.277+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mzc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mzc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"rhea.kirpalani@concentrix.com\"},\"first_name\":\"Kirpalani, Rhea\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383515\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Business-Development-Representative--Spanish---speaking----Hybrid-GN01_R1752707\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Business-Development-Representative--Spanish---speaking----Hybrid-GN01_R1752707\/apply\",\"job_requisition_id\":\"R1752707\"}],\"organizations\":[{\"wid\":\"3950edd8466a101d9c32f2975a4f0000\",\"descriptor\":\"W10292 Genesys Outbound B2B Lead Generation\",\"reference_id\":\"W10292\",\"custom_reference_id\":\"W10292\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"3950edd8466a101d610dc7ebb8a90000\",\"descriptor\":\"26957 - Genesys - 980010712\",\"reference_id\":\"980010712\",\"custom_reference_id\":\"980010712\",\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"helenlouise.plaxton@concentrix.com\"},\"first_name\":\"Helen Plaxton (102542208)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1752707\",\"wid\":\"ae8c44590fb51021421eb95a340b0000\",\"descriptor\":\"Business Development Representative (Spanish - speaking) - Hybrid GN01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"2041\",\"campaign_id\":\"req-6821b31514767202\",\"campaign_title\":\"Automotive Customer Support Specialist (Remote) \/ Sp\u00e9cialiste du service client automobile (t\u00e9l\u00e9travail)\",\"campaign_type\":null,\"job_title\":\"Automotive Customer Support Specialist (Remote) \/ Sp\u00e9cialiste du service client automobile (t\u00e9l\u00e9travail)\",\"street\":null,\"address\":null,\"city\":\"Work At Home\",\"state\":\"Work At Home\",\"postal_code\":\"K8P 1B8\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join our award-winning \u201cOne Concentrix\u201d team as an Automotive Customer Support Specialist! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote Automotive Customer Support Specialist position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote Automotive Customer Support Specialist, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As an Automotive Customer Support Specialist working from home, you will:<\/p><ul><li><p>Respond to escalated automotive-related product questions and concerns in a timely manner.<\/p><\/li><li><p>Resolve customer inquiries following standardized processes while referencing an internal knowledge base,<\/p><\/li><li><p>Identify customer needs by asking relevant questions, researching the matter at hand, and coordinating with other departments to ensure timely resolutions.<\/p><\/li><li><p>Collaborate with customers, dealerships, and\/or field support teams to gather necessary information, as applicable, to support customer escalations.<\/p><\/li><li><p>Communicate, in writing (email, text, or chat), with customers regarding their motivation for contact and provide follow-up communications, as needed, throughout the resolution journey toward completion.<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Support Specialist (Remote) role include:<\/p><ul><li><p>High School diploma or GED, and be at least 18 years of age.<\/p><\/li><li><p>Automotive enthusiast or have a relative knowledge of how automobiles work.<\/p><\/li><li><p>Possess natural customer service skills and genuinely enjoy helping people.<\/p><\/li><li><p>Be an empathetic problem solver and critical thinker.<\/p><\/li><li><p>Comfortable working with computers and the internet, as well as operating several applications simultaneously.<\/p><\/li><li><p>Prior experience in the automotive industry, customer service, and\/or case management, as well as a minimum of one (1) year in a customer-facing role, are preferred.<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking.<\/p><\/li><li><p>Eagerness to learn new technologies.<strong><br><\/strong><\/p><\/li><\/ul><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><p><\/p><ul><li><p>The base wage range for this position is $16.00-$21.00\/hour, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. &nbsp; &nbsp;We accept applications for this position on an ongoing basis.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><\/p><p><\/p><p>Joignez-vous \u00e0 notre \u00e9quipe prim\u00e9e \u00ab One Concentrix \u00bb en tant que sp\u00e9cialiste du support client automobile ! Nous recherchons des passionn\u00e9s pr\u00eats \u00e0 faire la diff\u00e9rence pour offrir des exp\u00e9riences et des solutions exceptionnelles aux clients d\u2019une des marques les plus connues au monde. Si vous \u00eates pr\u00eat \u00e0 \u00e9voluer au sein d\u2019une entreprise du Fortune 500 avec une culture inclusive et prim\u00e9e, votre nouvelle carri\u00e8re commence ici. (Les v\u00e9t\u00e9rans militaires sont encourag\u00e9s \u00e0 postuler.)<\/p><p><\/p><p><strong>UNE NOUVELLE CARRI\u00c8RE PROPULS\u00c9E PAR VOUS<\/strong><\/p><p><\/p><p>Vous cherchez \u00e0 changer de carri\u00e8re pour un poste \u00ab travailler de la maison \u00bb au sein d\u2019une organisation mondiale tourn\u00e9e vers l\u2019avenir qui favorise une vraie culture inclusive centr\u00e9e sur les gens et un v\u00e9ritable sentiment d\u2019appartenance ? Aimeriez-vous rejoindre une entreprise du Fortune 500 qui re\u00e7oit chaque ann\u00e9e les prix \u00ab Meilleurs lieux de travail au monde \u00bb, \u00ab Meilleure culture d\u2019entreprise \u00bb et \u00ab Meilleures entreprises pour l\u2019\u00e9volution de carri\u00e8re \u00bb ? Alors, un poste de sp\u00e9cialiste du soutien client automobile \u00e0 distance chez Concentrix est l\u2019endroit parfait pour vous !<\/p><p><\/p><p>En tant que sp\u00e9cialiste du support client automobile \u00e0 distance, vous rejoindrez une \u00e9quipe naturellement diversifi\u00e9e venant du monde entier, o\u00f9 tous les membres contribuent au succ\u00e8s et au bien-\u00eatre de chacun, fi\u00e8rement unis en tant que \u00ab changeurs de jeu \u00bb. Ensemble, nous servons de partenaire de transformation intelligente pour les marques les plus connues au monde, offrant des exp\u00e9riences clients exceptionnelles gr\u00e2ce \u00e0 l\u2019innovation technologique.<\/p><p><\/p><p><strong>D\u00c9VELOPPEMENT DE CARRI\u00c8RE ET CROISSANCE PERSONNELLE<\/strong><\/p><p><\/p><p>C'est une super opportunit\u00e9 de \u00ab travailler de la maison \u00bb qui te permettra de r\u00e9inventer compl\u00e8tement ton parcours professionnel tout en te faisant des \u00ab amis pour la vie \u00bb. Nous te fournirons toute la formation, les technologies et le soutien continu dont tu auras besoin pour r\u00e9ussir. De plus, chez Concentrix, il y a de r\u00e9elles possibilit\u00e9s de croissance tant professionnelle que personnelle. En fait, environ 80 % de nos gestionnaires et leaders ont \u00e9t\u00e9 promus en interne ! C\u2019est pourquoi nous offrons une gamme de programmes de formation et de d\u00e9veloppement en leadership gratuits, con\u00e7us pour te mettre sur la voie de la carri\u00e8re que tu as toujours imagin\u00e9e.<\/p><p><\/p><p><strong>CE QUE VOUS FEREZ DANS CE R\u00d4LE<\/strong><\/p><p><\/p><p>En tant que sp\u00e9cialiste du soutien \u00e0 la client\u00e8le automobile travaillant de la maison, vous allez :<\/p><ul><li><p>R\u00e9pondre aux questions et pr\u00e9occupations relatives aux produits automobiles qui ont \u00e9t\u00e9 escalad\u00e9es, et ce, de mani\u00e8re rapide.<\/p><\/li><li><p>R\u00e9soudre les demandes des clients en suivant les processus standards tout en consultant une base de connaissances interne.<\/p><\/li><li><p>Identifier les besoins du client en posant des questions pertinentes, en recherchant les informations n\u00e9cessaires et en coordonnant avec d\u2019autres d\u00e9partements pour assurer des r\u00e9solutions en temps voulu.<\/p><\/li><li><p>Collaborer avec les clients, les concessionnaires et\/ou les \u00e9quipes de soutien sur le terrain pour recueillir les informations n\u00e9cessaires, le cas \u00e9ch\u00e9ant, pour soutenir les escalades des clients.<\/p><\/li><li><p>Communiquer par \u00e9crit (courriel, texto ou chat) avec les clients concernant leur raison de contact et fournir des suivis, au besoin, tout au long du processus de r\u00e9solution jusqu\u2019\u00e0 son ach\u00e8vement.<\/p><\/li><li><p>Offrir des exp\u00e9riences client expertes\u2026 avec le sourire.<\/p><\/li><\/ul><p><\/p><p><strong>VOS QUALIFICATIONS<\/strong><\/p><p><\/p><p>Vos comp\u00e9tences, votre int\u00e9grit\u00e9 et votre v\u00e9ritable compassion apporteront de la valeur et du succ\u00e8s \u00e0 chaque interaction avec les clients. D'autres qualifications pour notre poste de Sp\u00e9cialiste du Support Client Automobile (\u00e0 distance) incluent :<\/p><ul><li><p>Dipl\u00f4me d'\u00e9tudes secondaires ou GED, et avoir au moins 18 ans.<\/p><\/li><li><p>Passion pour l'automobile ou connaissance relative du fonctionnement des voitures.<\/p><\/li><li><p>Poss\u00e9der des comp\u00e9tences naturelles en service \u00e0 la client\u00e8le et aimer r\u00e9ellement aider les gens.<\/p><\/li><li><p>\u00catre un r\u00e9solveur de probl\u00e8mes empathique et un penseur critique.<\/p><\/li><li><p>\u00c0 l'aise avec l'utilisation des ordinateurs et d'Internet, ainsi qu'avec l'exploitation de plusieurs applications simultan\u00e9ment.<\/p><\/li><li><p>Une exp\u00e9rience pr\u00e9alable dans l'industrie automobile, le service \u00e0 la client\u00e8le et\/ou la gestion de dossiers, ainsi qu'au moins un (1) an dans un r\u00f4le orient\u00e9 client, est souhait\u00e9e.<\/p><\/li><li><p>Ma\u00eetrise du multit\u00e2che dans un environnement rapide.<\/p><\/li><li><p>Envie d'apprendre de nouvelles technologies.<\/p><\/li><\/ul><p><\/p><p><strong>QU\u2019EST-CE QUE VOUS Y GAGNEREZ<\/strong><\/p><p><\/p><p>L\u2019une des croyances culturelles de notre entreprise dit : \u00ab Nous d\u00e9fendons nos employ\u00e9s. \u00bb C\u2019est pourquoi nous investissons de mani\u00e8re significative dans nos agents de changement, notre infrastructure et nos comp\u00e9tences pour assurer un succ\u00e8s \u00e0 long terme, tant pour nos \u00e9quipes que pour nos clients. Et nous investirons en VOUS pour vous aider dans votre parcours professionnel et votre d\u00e9veloppement personnel. Dans ce r\u00f4le, on vous offrira \u00e9galement :<\/p><p><\/p><ul><li><p>La fourchette salariale de base pour ce poste est de 16,00 $ \u00e0 21,00 $\/heure (le taux de r\u00e9mun\u00e9ration ne sera pas inf\u00e9rieur au salaire minimum applicable). Les salaires r\u00e9els varieront en fonction du lieu de travail, des qualifications, des comp\u00e9tences, de l\u2019\u00e9ducation, de l\u2019exp\u00e9rience et des comp\u00e9tences. Les avantages offerts aux employ\u00e9s admissibles occupant ce poste incluent l\u2019assurance m\u00e9dicale, dentaire et vision, un programme complet d\u2019aide aux employ\u00e9s, un plan de retraite 401(k), des cong\u00e9s pay\u00e9s et les jours f\u00e9ri\u00e9s ainsi que des jours de formation pay\u00e9s. Nous acceptons les candidatures pour ce poste en continu.<\/p><\/li><li><p>Option d'inscription DailyPay pour acc\u00e9der \u00e0 votre paie \\\"plus t\u00f4t\\\", quand vous le voulez<\/p><\/li><li><p>Opportunit\u00e9s de r\u00e9seautage en entreprise avec des groupes organis\u00e9s sur les th\u00e8mes suivants : R\u00e9seau des femmes, Professionnels noirs, Fiert\u00e9 LGBTQ+, Capacit\u00e9 (handicaps), Dynamique (Neurodiversit\u00e9), Femmes en technologie, Champions OneEarth, et plus encore<\/p><\/li><li><p>Programmes de sant\u00e9 et de bien-\u00eatre avec des partenaires qualifi\u00e9s pour vous aider \u00e0 rester en bonne sant\u00e9<\/p><\/li><li><p>Programmes de mentorat qui soutiennent votre parcours professionnel gratifiant<\/p><p>Un environnement de bureau moderne et \u00e0 la fine pointe avec des technologies avanc\u00e9es et une super \u00e9quipe<\/p><\/li><li><p>Programmes et \u00e9v\u00e9nements qui soutiennent la diversit\u00e9, l'\u00e9quit\u00e9 et l'inclusion, ainsi que la citoyennet\u00e9 mondiale, la durabilit\u00e9 et le soutien communautaire<\/p><\/li><li><p>C\u00e9l\u00e9brations pour la Journ\u00e9e Concentrix, le Jour d'appr\u00e9ciation des changeurs de jeu, la Semaine du service \u00e0 la client\u00e8le, la Journ\u00e9e mondiale du nettoyage, #MyOneEarthPromise, et plus encore<\/p><\/li><li><p>Une gamme d'autres avantages et privil\u00e8ges<\/p><\/li><\/ul><p><\/p><p><strong>R\u00c9INVENTEZ LA MEILLEURE VERSION DE VOUS-M\u00caME !<\/strong><\/p><p><\/p><p>Si tout cela vous semble \u00eatre la prochaine \u00e9tape parfaite dans votre parcours professionnel, nous voulons avoir de vos nouvelles. Postulez d\u00e8s aujourd'hui et d\u00e9couvrez pourquoi un demi-million de changeurs de jeu \u00e0 travers le monde consid\u00e8rent Concentrix comme leur \u00ab employeur de choix \u00bb.<\/p><p><\/p><p><strong>DISPONIBILIT\u00c9 DU POSTE<\/strong><\/p><p><\/p><p>Nous acceptons les candidatures pour ce poste en continu. Il s'agit actuellement d'une ouverture imm\u00e9diate; cependant, nous consid\u00e9rons \u00e9galement les candidatures pour de futures opportunit\u00e9s au fur et \u00e0 mesure qu'elles se pr\u00e9sentent. Nous encourageons tous les candidats int\u00e9ress\u00e9s \u00e0 postuler.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI)<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <\/strong>Currently, this position may only be performed in the following provinces\/territories: <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>, and SK.<br><strong><br>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p><p><\/p><p><strong>Exigences Physiques et Cognitives<\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances<\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p><strong>D\u00e9claration d'am\u00e9nagement raisonnable<\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. Actuellement, ce poste ne peut \u00eatre exerc\u00e9 que dans les provinces\/territoires suivants : <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a> et <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br><strong><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-6821b31514767202\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-08-04T18:02:06.296Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/Z6JZSXKRCAAX2MBNW5992Z27AXKZF3YQ\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/Z6JZSXKRCAAX2MBNW5992Z27AXKZF3YQ\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2042\",\"campaign_id\":\"req-4032a8a9764560ea\",\"campaign_title\":\"Automotive Customer Service Representative (On-Site)\",\"campaign_type\":null,\"job_title\":\"Automotive Customer Service Representative (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Hamilton\",\"state\":\"Ontario\",\"postal_code\":\"L8P 4V2\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Hamilton, NS, as an Automotive Customer Service Representative! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? &nbsp;Then an Automotive Customer Service Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As an Automotive Customer Service Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><br><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As an Automotive Customer Service Representative, you\u2019ll:<\/p><p><\/p><ul><li><p>Coordinates resolutions to customer vehicle issues, dealership complaints, warranty policies, and more.<\/p><\/li><li><p>Corresponds to customer inquiries from inbound inquiries, emails and mail<\/p><\/li><li><p>Provides campaign information to customers and documents according to Consumer Affairs policies<\/p><\/li><li><p>Documents customer inquiries received from customer correspondence and corporate surveys; updates consumer affairs case files with appropriate documentation<\/p><\/li><li><p>Acts as a liaison between National Consumer Affairs and the Regional Office regarding Consumer Affairs related issues<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><\/p><p>&nbsp;<\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Service Representative role include:<\/p><p><\/p><ul><li><p>Minimum 18 years of age with a High School Diploma or GED.&nbsp;<\/p><\/li><li><p>Strong computer proficiency with the ability to navigate multiple applications.&nbsp;<\/p><\/li><li><p>A <em>passion<\/em> for the automotive industry with a propensity for problem-solving.&nbsp;<\/p><\/li><li><p>Ability to work both independently and within a team, demonstrating patience and professionalism.&nbsp;<\/p><\/li><li><p>Flexibility to rotate shifts as needed with prior notice.<\/p><\/li><li><p>Dependable with proficient attention to detail while being able to focused and multi-task efficiency.<\/p><\/li><li><p>Demonstrate patience while maintaining a pleasant and professional manner.<\/p><\/li><li><p>Proficiency in fast-paced environments<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><\/ul><p><\/p><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><p><\/p><ul><li><p>The base wage for this position is $19.35\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.<\/p><\/li><li><p>Automotive Purchase Discounts<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-4032a8a9764560ea\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-08-04T17:50:25.696Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/04NHG8CZ546QCPRHB5A81Z1R58Z3R0F5\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/04NHG8CZ546QCPRHB5A81Z1R58Z3R0F5\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"942\",\"campaign_id\":\"23352\",\"campaign_title\":\"Director, Sales &amp; Account Management R1745291\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Executive \/ Senior Account Executive \u2013 Services Financiers (Banques & Assurance)\",\"street\":\"FRA Paris - 3 rue d'Heliopolis-Conseil\",\"address\":\"FRA Paris - 3 rue d'Heliopolis-Conseil\",\"city\":\"Paris\",\"state\":null,\"postal_code\":\"75017\",\"region\":null,\"country\":\"France\",\"short_description\":\"\",\"long_description\":\"<p><span><span>Chez Concentrix, nous sommes un leader mondial des technologies et des services, au service des plus grandes marques d\u2019aujourd\u2019hui et de demain. Ax\u00e9s sur les solutions, propuls\u00e9s par la technologie et l&#39;IA , nous combinons une expertise sectorielle approfondie et des solutions technologiques de pointe pour accompagner la transformation des entreprises et leur permettre de cr\u00e9er avec nos collaborateurs (nos &#34;game-changers&#34;) des exp\u00e9riences clients fluides et optimis\u00e9es.<\/span><\/span><\/p><p><\/p><h1><span><span><b>Vos missions<\/b><\/span><\/span><\/h1><p><span><span>Au sein de notre Business Unit sectorielle d\u00e9di\u00e9e aux Services Financiers, vous prenez en charge l&#39;accompagnement et le d\u00e9veloppement d&#39;un ou plusieurs comptes strat\u00e9giques <b>Banque \/ Assurance<\/b>, en adressant l&#39;ensemble de notre offre de prestations.<\/span><\/span><\/p><p><\/p><p><span><span><b>Principales responsabilit\u00e9s<\/b><\/span><\/span><\/p><ul><li><span><span>D\u00e9finir une approche de d\u00e9veloppement sp\u00e9cifique \u00e0 chaque compte strat\u00e9gique<\/span><\/span><\/li><li><span><span>Mettre en oeuvre cette approche en identifiant, qualifiant et transformant de nouvelles opportunit\u00e9s commerciales afin de soutenir la croissance de l&#39;activit\u00e9<\/span><\/span><\/li><li><span><span>Comprendre les enjeux business, op\u00e9rationnels et technologiques des clients afin de promouvoir les solutions de transformation, CX, BPO et services sp\u00e9cialis\u00e9es.<\/span><\/span><\/li><li><span><span>Coordonner les \u00e9quipes internes (avant-vente, experts, op\u00e9rations) pour concevoir des propositions de valeur diff\u00e9renciantes, adapt\u00e9es aux enjeux m\u00e9tiers et strat\u00e9giques des clients<\/span><\/span><\/li><li><span><span>Piloter l&#39;ensemble du cycle de vente, de la prospection jusqu&#39;\u00e0 la signature des contrats en passant par la n\u00e9gociation des conditions commerciales.<\/span><\/span><\/li><li><span><span>D\u00e9velopper des relations de confiance avec des d\u00e9cideurs de haut niveau et agir comme un partenaire de r\u00e9f\u00e9rence (Trusted Advisor).<\/span><\/span><\/li><li><span><span>Mobiliser votre r\u00e9seau, et votre connaissance de l&#39;\u00e9cosyst\u00e8me Banque\/Assurance<\/span><\/span><\/li><li><span><span>Contribuer \u00e0 la strat\u00e9gie de d\u00e9veloppement de la Business Unit en partageant les retours terrain, les tendances observ\u00e9es et les bonnes pratiques.<\/span><\/span><\/li><li><span><span>Repr\u00e9senter l&#39;entreprise lors d&#39;\u00e9v\u00e9nements, forums et rendez-vous professionnels afin de renforcer sa visibilit\u00e9 et son positionnement sur le march\u00e9.<\/span><\/span><\/li><\/ul><p><\/p><h1><span><span><b>Votre profil<\/b><\/span><\/span><\/h1><p><span><span>Vous \u00eates le candidat id\u00e9al si vous :<\/span><\/span><\/p><ul><li><span><span><b>Exp\u00e9rience confirm\u00e9e de 5\/7 ans minimum en d\u00e9veloppement commercial B2B<\/b>, avec une forte orientation chasse et acquisition de nouveaux clients.<\/span><\/span><\/li><li><span><span><b>Excellente connaissance du secteur Banque et\/ou Assurance<\/b>, avec un r\u00e9seau actif de d\u00e9cideurs.<\/span><\/span><\/li><li><span><span>Solide exp\u00e9rience du d\u00e9veloppement de grands comptes et de la vente aupr\u00e8s de d\u00e9cideurs de haut niveau (C-Level).<\/span><\/span><\/li><li><span><span>Exp\u00e9rience r\u00e9ussie dans la vente de solutions complexes (CX, BPO, services, transformation, technologie ou environnement similaire) mobilisant diff\u00e9rentes expertises internes<\/span><\/span><\/li><li><span><span>Capacit\u00e9 d\u00e9montr\u00e9e \u00e0 identifier, d\u00e9velopper et conclure des opportunit\u00e9s commerciales strat\u00e9giques.<\/span><\/span><\/li><li><span><span>Excellentes comp\u00e9tences en communication, n\u00e9gociation, influence et gestion de cycles de vente complexes.<\/span><\/span><\/li><li><span><span>Esprit entrepreneurial, autonomie, rigueur et forte orientation r\u00e9sultats.<\/span><\/span><\/li><li><span><span>Capacit\u00e9 \u00e0 f\u00e9d\u00e9rer et coordonner des \u00e9quipes transverses<\/span><\/span><\/li><li><span><span>Ma\u00eetrise des outils CRM, id\u00e9alement Salesforce, et forte posture de conseil aupr\u00e8s des clients<\/span><\/span><\/li><li><span><span>Formation sup\u00e9rieure en commerce, marketing, gestion ou \u00e9quivalent.<\/span><\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><span><b>Ce que nous vous offrons<\/b><\/span><\/span><\/p><p><span><span>Un environnement de travail stimulant et une ambiance positive de d\u00e9veloppement.<\/span><\/span><\/p><p><span><span>Un package attractif (Fixe - Bonus - Commissionnement) de nature \u00e0 reconna\u00eetre les meilleurs candidats.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span><b>R\u00e9v\u00e9lez le meilleur de vous-m\u00eame !<\/b><\/span><\/span><\/p><p><span><span>Nous investissons dans le d\u00e9veloppement de nos collaborateurs, car nous sommes convaincus que leur r\u00e9ussite contribue directement \u00e0 celle de nos clients et de leurs propres clients.<\/span><\/span><\/p><p><span><span>Si cette opportunit\u00e9 correspond \u00e0 vos ambitions professionnelles, nous serions ravis d\u2019\u00e9changer avec vous.<\/span><\/span><\/p><p><span><span>\u00c9galit\u00e9 des chances<\/span><\/span><\/p><p><span><span>Concentrix est un employeur garantissant l\u2019\u00e9galit\u00e9 des chances.<\/span><\/span><\/p><p><span><span>Nous formons une seule \u00e9quipe, unie \u00e0 l\u2019\u00e9chelle mondiale, et nous nous engageons \u00e0 offrir \u00e0 chaque candidat des opportunit\u00e9s \u00e9quitables ainsi qu\u2019un environnement de travail exempt de toute forme de discrimination ou de harc\u00e8lement. 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Bilingual R1752598\",\"campaign_type\":\"job_application\",\"job_title\":\"Fraud Activity Agent (Spanish-speaking) - Onsite - BM01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\" Fraud Activity Agent\u00a0in Barcelona (onsite)\",\"long_description\":\"<p><b>Experience the power of a game-changing <span>career\u00a0\u00a0\u00a0<\/span><\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 <span>countries.\u00a0\u00a0\u00a0\u00a0<\/span><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Fraud Activity Agent\u00a0in Barcelona (onsite)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech <span>industry.\u00a0\u00a0\u00a0\u00a0<\/span><\/p><p><\/p><p><b>Career growth and personal <span>development\u00a0\u00a0\u00a0<\/span><\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to <span>succeed.\u00a0\u00a0\u00a0\u00a0<\/span><\/p><p><\/p><p><b>What you will do in this <span>role\u00a0\u00a0\u00a0<\/span><\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our <span>planet.\u00a0\u00a0\u00a0\u00a0<\/span><\/p><p><\/p><p>As a\u00a0<b>Fraud Activity Agent\u00a0<\/b>on our team, you will:\u00a0\u00a0 \u00a0<\/p><p><br \/>- Fraud Investigation &amp; <span>Verification\u00a0\u00a0<\/span><\/p><p>- Initiate investigations on suspicious fraud cases using internal tools and defined macros. \u00a0- Collect and meticulously verify all necessary documentation from customers to confirm or infirm fraud. \u00a0\u00a0<\/p><p>- Manage cases within defined pending periods, ensuring timely follow-up and resolution. \u00a0\u00a0<\/p><p>- De-escalate tickets to Level 1 if client documentation is not received after 14 days, following established procedures.\u00a0<\/p><p><\/p><p><b>Your <span>qualifications\u00a0\u00a0<\/span><\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we <span>are.\u00a0\u00a0\u00a0\u00a0<\/span><\/p><p><\/p><p><b>Concentrix is a great match if <span>you:\u00a0\u00a0\u00a0<\/span><\/b>\u00a0<\/p><p>- Are proficient or bilingual in Spanish and advanced in English\u00a0<br \/>- Strong interpersonal skills including active listening, empathy, and <span>adaptability\u00a0\u00a0<\/span><\/p><p>- Advanced customer service and conflict resolution <span>abilities\u00a0\u00a0<\/span><\/p><p>- Skilled in troubleshooting and resolving complex, non-standard issues\u00a0\u00a0<\/p><p>- Provides clear root-cause analysis and insights\u00a0\u00a0<\/p><p>- Proficient with extended tools and operational systems (e.g., CRM, parcel <span>tracking)\u00a0\u00a0<\/span><\/p><p>- Technically proficient in OS-level topics (iOS, Android, Windows)\u00a0\u00a0<\/p><p>- Proactively identifies and leads improvement <span>initiatives\u00a0\u00a0<\/span><\/p><p>- Supports efficiency and optimization of service-level agreements (SLAs)\u00a0\u00a0<\/p><p>- Has access to and effectively uses extended tools\u00a0\u00a0<\/p><p>- Possesses deep knowledge of internal processes and workflows\u00a0<br \/>\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another <span>role.\u00a0\u00a0\u00a0\u00a0<\/span><\/p><p><\/p><p><b>What\u2019s in it for <span>you\u00a0\u00a0\u00a0<\/span><\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and <span>YOU.\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/p><p><\/p><p>- Full time 39 hours\/week, permanent contract<\/p><p>- \u00a0Rotative shifts between Monday - Saturday, 09:00 - 18:00<br \/>- Salary 20.000 euros gross\/year &#43; up to 2.400 euros gross\/year in bonus \u00a0<br \/>- Great office location in Barcelona<br \/>- Full paid training about the company and the project you will be working on \u00a0<br \/>- Career development program and specialized courses\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of <span>you!\u00a0\u00a0\u00a0<\/span><\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers <span>thrive.\u00a0\u00a0\u00a0\u00a0<\/span><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of <span>choice.\u201d\u00a0\u00a0\u00a0\u00a0<\/span><\/p><p><\/p><p><i>Concentrix is an equal opportunity <span>employer\u00a0\u00a0\u00a0\u00a0<\/span><\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i>\u00a0<\/p><p><b>R1752598<\/b><\/p>\",\"ats_external_id\":\"R1752598\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":\"1666.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-25T14:10:36.345+02:00\",\"created_at\":\"2026-08-04T16:05:05.039+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MzM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MzM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Turkish<\/strong>.<\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong><\/p>\\n<p><strong data-olk-copy-source=\\\"MessageBody\\\">Customer Support and Back-Office Support<\/strong><\/p>\\n<ul type=\\\"disc\\\">\\n<li>Handle customer inquiries through&nbsp;<strong>phone, chat, and email<\/strong>&nbsp;while delivering a high-quality customer experience.<\/li>\\n<li>Perform back-office and administrative tasks with a strong focus on accuracy and efficiency.<\/li>\\n<li>Manage detail-oriented activities while maintaining high quality standards.<\/li>\\n<li>Follow established processes, guidelines, and service standards.<\/li>\\n<li>Support operational teams with documentation, content reviews, research, and data-related tasks as required.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div data-v-c00f7203=\\\"\\\">\\n<div class=\\\"job-description text-grey\\\" data-v-c00f7203=\\\"\\\">\\n<div><strong>Requirements:<\/strong><\/div>\\n<ul>\\n<li data-olk-copy-source=\\\"MessageBody\\\">Previous experience in customer service (phone, chat, and email support).<\/li>\\n<li><strong>Strong back-office experience<\/strong>&nbsp;with the ability to manage administrative and operational tasks accurately.<\/li>\\n<li><strong>Comfortable performing repetitive tasks<\/strong>&nbsp;while maintaining attention to detail and quality.<\/li>\\n<li><strong>Excellent written<\/strong>&nbsp;and verbal communication skills.<\/li>\\n<li>Native or near-native&nbsp;<span class=\\\"marks9bd6hzec\\\" data-markjs=\\\"true\\\" data-ogac=\\\"\\\" data-ogab=\\\"\\\" data-ogsc=\\\"\\\" data-ogsb=\\\"\\\" data-ogsbtc=\\\"\\\" data-ogsbrc=\\\"\\\" data-ogsbbc=\\\"\\\" data-ogsblc=\\\"\\\">Turkish<\/span>&nbsp;language proficiency.<\/li>\\n<li>Strong organizational, proofreading, and analytical skills.<\/li>\\n<li>Ability to work independently while following guidelines and quality standards.<\/li>\\n<li>Comfortable working on content review, documentation, research, and AI evaluation projects.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div data-v-c00f7203=\\\"\\\">\\n<div class=\\\"job-description text-grey\\\" data-v-c00f7203=\\\"\\\">\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li>Fixed Monday&ndash;Friday schedule, 10:00&ndash;18:00 &mdash; enjoy predictable working hours and your weekends free<\/li>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>10% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through the Concentrix International Mobility program&nbsp;<\/li>\\n<li>Employee events&nbsp;<\/li>\\n<li>Free gym, well-being activities, and a rooftop cinema with Acropolis views&nbsp;<\/li>\\n<li>Enjoy your lunch break at our brand new corporate cafeteria&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. 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We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as <strong>\\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" and \\\"Best Company Culture\\\"<\/strong>, year after year.<\/p>\\n<p>If you're looking to grow and be inspired, as an <strong>AI Dubbing Content Moderator<\/strong> in <strong>Lisbon, Portugal (On-Site)<\/strong>, you will play a key role in ensuring that AI-generated dubbed video content published on a global e-commerce platform meets the highest standards of quality, safety, and compliance. You will help create a trustworthy digital environment by applying moderation policies consistently while supporting an exceptional user experience across international markets.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's real career and personal growth potential. Around <strong>80% of our managers and leaders have been promoted from within<\/strong>.<\/p>\\n<p>That's why we offer a range of FREE Learning and Leadership Development programs designed to help you build the career you've always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As an <strong>AI Dubbing Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review AI-generated dubbed video content to ensure compliance with platform policies, community guidelines, and quality standards.<\/li>\\n<li>Evaluate reported or flagged content and make accurate moderation decisions based on internal procedures and policy guidelines.<\/li>\\n<li>Assess translation quality, linguistic accuracy, cultural appropriateness, and contextual relevance of AI-generated dubbing.<\/li>\\n<li>Identify content that may contain misinformation, hate speech, harassment, harmful behaviour, copyright concerns, or other policy violations.<\/li>\\n<li>Verify compliance with regional regulations and market-specific standards across multiple languages and cultures.<\/li>\\n<li>Escalate complex, high-risk, or ambiguous cases to the appropriate internal teams when required.<\/li>\\n<li>Document moderation decisions accurately while maintaining complete records within internal systems.<\/li>\\n<li>Achieve quality, productivity, and service level targets while managing high volumes of content.<\/li>\\n<li>Stay up to date with evolving moderation policies, AI content standards, and operational procedures.<\/li>\\n<li>Handle sensitive or potentially disturbing content with professionalism, discretion, and confidentiality.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in <strong>Czech (C1)<\/strong>.<\/li>\\n<li>Are fluent, verbal and written in <strong>English (B2)<\/strong>.<\/li>\\n<li>Have previous experience in Content Moderation, Trust &amp; Safety, Quality Assurance, or a similar operational environment.<\/li>\\n<li>Have a strong understanding of AI-generated content, digital media, or e-commerce platforms.<\/li>\\n<li>Demonstrate excellent analytical thinking and objective decision-making skills.<\/li>\\n<li>Possess excellent attention to detail and consistently deliver high-quality work.<\/li>\\n<li>Are comfortable working in a fast-paced environment with changing priorities and high workloads.<\/li>\\n<li>Can manage sensitive content professionally while maintaining emotional resilience.<\/li>\\n<\/ul>\\n<p>If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right opportunity.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li><strong>1000&euro; Welcome Bonus<\/strong><\/li>\\n<li>Work-life balance with a fixed Monday to Friday schedule (9:00 AM &ndash; 6:00 PM, local time)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as <strong>\\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" and \\\"Best Company Culture\\\"<\/strong>, year after year.<\/p>\\n<p>If you're looking to grow and be inspired, as an <strong>AI Dubbing Content Moderator<\/strong> in <strong>Lisbon, Portugal (On-Site)<\/strong>, you will play a key role in ensuring that AI-generated dubbed video content published on a global e-commerce platform meets the highest standards of quality, safety, and compliance. You will help create a trustworthy digital environment by applying moderation policies consistently while supporting an exceptional user experience across international markets.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's real career and personal growth potential. Around <strong>80% of our managers and leaders have been promoted from within<\/strong>.<\/p>\\n<p>That's why we offer a range of FREE Learning and Leadership Development programs designed to help you build the career you've always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As an <strong>AI Dubbing Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review AI-generated dubbed video content to ensure compliance with platform policies, community guidelines, and quality standards.<\/li>\\n<li>Evaluate reported or flagged content and make accurate moderation decisions based on internal procedures and policy guidelines.<\/li>\\n<li>Assess translation quality, linguistic accuracy, cultural appropriateness, and contextual relevance of AI-generated dubbing.<\/li>\\n<li>Identify content that may contain misinformation, hate speech, harassment, harmful behaviour, copyright concerns, or other policy violations.<\/li>\\n<li>Verify compliance with regional regulations and market-specific standards across multiple languages and cultures.<\/li>\\n<li>Escalate complex, high-risk, or ambiguous cases to the appropriate internal teams when required.<\/li>\\n<li>Document moderation decisions accurately while maintaining complete records within internal systems.<\/li>\\n<li>Achieve quality, productivity, and service level targets while managing high volumes of content.<\/li>\\n<li>Stay up to date with evolving moderation policies, AI content standards, and operational procedures.<\/li>\\n<li>Handle sensitive or potentially disturbing content with professionalism, discretion, and confidentiality.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in <strong>Greek (C1)<\/strong>.<\/li>\\n<li>Are fluent, verbal and written in <strong>English (B2)<\/strong>.<\/li>\\n<li>Have previous experience in Content Moderation, Trust &amp; Safety, Quality Assurance, or a similar operational environment.<\/li>\\n<li>Have a strong understanding of AI-generated content, digital media, or e-commerce platforms.<\/li>\\n<li>Demonstrate excellent analytical thinking and objective decision-making skills.<\/li>\\n<li>Possess excellent attention to detail and consistently deliver high-quality work.<\/li>\\n<li>Are comfortable working in a fast-paced environment with changing priorities and high workloads.<\/li>\\n<li>Can manage sensitive content professionally while maintaining emotional resilience.<\/li>\\n<\/ul>\\n<p>If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right opportunity.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Work-life balance with a fixed Monday to Friday schedule (9:00 AM &ndash; 6:00 PM, local time)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1417\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-20T00:59:04.783+01:00\",\"created_at\":\"2026-08-04T15:14:29.969+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDE3?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDE3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1569\",\"campaign_id\":\"931\",\"campaign_title\":\"Advisor II, Sales - Bilingual R1752553\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative - (German speaking) - Hybrid - HG01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"ISR DACH\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an\u00a0<b>Inside Sales Representative\u00a0in Barcelona <\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an <b>Inside Sales Representative<\/b> on our team, you will:\u00a0<\/p><p><\/p><p>- Qualify data via outbound calling activity, profiling a predefined list of prospects and enriching the sales lead pipeline<\/p><p>- Qualify inbound leads (LV\/MV) coming from various sources such as telephone, form submissions, and live chat, and pass qualified leads to EU Account Managers (EUAMs)<\/p><p>- Provide administrative support for the Lead Assign Tool (LV Latex) by assigning leads and ensuring up-to-date results are accurately reflected in the CRM (HPD)<\/p><p>- Support funnel management by collaborating with EUAMs and Partner - Business Managers (PBMs) to ensure MV and LV opportunity statuses are regularly updated in HPD<\/p><p>- Maintain IB accounts by managing the database and creating detailed asset records<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Have a proficient or bilingual level of German with an advanced English level\u00a0<\/p><p>- Are an advanced user of the Windows environment and have strong Excel skills<\/p><p>- Have experience with CRM management and data handling<\/p><p>- Possess excellent organizational skills and attention to detail<\/p><p>- Are available to travel and attend in-person events such as trade shows when required<\/p><p>- Bring an empathetic and enthusiastic personality to your interactions<\/p><p>- Are a strong and attentive listener<\/p><p>- Are highly self-motivated and proactive in your approach<\/p><p>- Think strategically and approach problems with a solutions-focused mindset<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- Full time 39 hours\/week <b>permanent <\/b>contract: Monday to Friday 9:00 to 18:00<br \/>- Salary package: Base salary of 20.000 euros gross\/year &#43; up to 4,000 euros gross\/year in bonus\u00a0<br \/>- Great office location in Barcelona\u00a0&#43; hybrid work model after 2 months<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Madrelingua Olandese (Dutch)\",\"street\":null,\"address\":null,\"city\":\"Milano\",\"state\":\"\",\"postal_code\":\"20871\",\"region\":\"Lombardia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Vuoi entrare a far parte di un&rsquo;azienda globale, vivace e in crescita, dove potrai svilupparti e migliorare professionalmente?<\/p>\\n<p><strong>Non perdere tempo! Cerchiamo proprio te!<\/strong><\/p>\\n<p>Questo ruolo &egrave; l'opportunit&agrave; perfetta se stai considerando un&rsquo;esperienza nell&rsquo;&nbsp;<strong>Assistenza Clienti.<\/strong><\/p>\\n<h5><strong>QUALE SAR&Agrave; IL TUO CONTRIBUTO AL NOSTRO TEAM?<\/strong><\/h5>\\n<ul>\\n<li>Gestire le chiamate in entrata dei clienti, fornendo assistenza su prenotazioni, questioni amministrative e tecniche;<\/li>\\n<li>Rispondere alle richieste dei clienti attraverso vari canali: voce, chat, email.<\/li>\\n<\/ul>\\n<h5><strong>CHI CERCHIAMO?<\/strong><\/h5>\\n<ul>\\n<li><strong>Padronanza della lingua Olandese (Madrelingua - C2)<\/strong><\/li>\\n<li>Siamo alla ricerca di persone customer oriented, affidabili e appassionate di tecnologia;<\/li>\\n<li>Diploma di scuola superiore (requisito minimo);<\/li>\\n<li>Padronanza nell'utilizzo di Windows e Office;<\/li>\\n<li>Pregressa esperienza in ambito customer service;<\/li>\\n<li>Disponibilit&agrave; al lavoro su turni (lun-ven) nella fascia oraria 09:00\/18:00;<\/li>\\n<li>Disponibilit&agrave; di recarsi nella nostra sede sita in Via Torri Bianche, 7 - <strong>Vimercate<\/strong>.<\/li>\\n<\/ul>\\n<h5><strong>COSA OFFRIAMO?<\/strong><\/h5>\\n<ul>\\n<li>Ambiente di lavoro internazionale;<\/li>\\n<li>Piattaforma di e-learning con corsi gratuiti e possibilit&agrave; di accesso h24;<\/li>\\n<li>PC aziendale;<\/li>\\n<li>Formazione iniziale ;<\/li>\\n<li>Contratto 3&deg; livello CCNL Telecomunicazioni diretto con azienda- 6 mesi iniziali (con successive possibilit&agrave; di proroga);<\/li>\\n<li>RAL: 25K<\/li>\\n<li>Impegno richiesto: full time .<\/li>\\n<\/ul>\\n<h5><strong>CHI SIAMO<\/strong><\/h5>\\n<p>Con 440.000 collaboratori in tutto il mondo, siamo specializzati nel fornire eccezionali esperienze di Customer Service e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. La storia di Concentrix &egrave; iniziata nel 2004 con poco pi&ugrave; di 20 persone. Da allora &egrave; stata un'incredibile storia di strategia, innovazione e risultati eccezionali ! Gli stessi principi che hanno fondato l'azienda nel 2004 ne decretano il successo ancora oggi.&nbsp;<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"IT-285\",\"location\":\"Milano, Lombardia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-10T17:36:24.625+02:00\",\"created_at\":\"2026-08-04T12:50:04.905+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODU?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"travel_and_tourism\",\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2043\",\"campaign_id\":\"req-591d56610a219922\",\"campaign_title\":\"Customer Service \/ Tech Support Rep (Bilingual: English \/ French) On-Site \",\"campaign_type\":null,\"job_title\":\"Customer Service \/ Tech Support Rep (Bilingual: English \/ French) On-Site \",\"street\":null,\"address\":null,\"city\":\"Belleville\",\"state\":\"Ontario\",\"postal_code\":\"K8P 1B8\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Belleville, ON, as a Customer Service \/ Tech Support Representative! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? &nbsp;Then a Customer Service \/ Tech Support Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service \/ Tech Support Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As a Customer Service \/ Tech Support Representative, you will:<\/p><ul><li><p>Communicate, written and spoken, with callers in both English and French.<\/p><\/li><li><p>Account Maintenance and Status Updates<\/p><\/li><li><p>Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products. Troubleshooting Expected Errors<\/p><\/li><li><p>Product &amp; Billing Inquiry<\/p><\/li><li><p>Standard Set Up,<\/p><\/li><li><p>Provide exceptional customer service to small businesses with their financial program.&nbsp;Provide Cross or Base-Up Sales when appropriate.<\/p><\/li><li><p>Solve discrepancies for standard business workflows, and Customize &amp; fix non-standard setup for Business Workflows<\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service \/ Tech Support Representative role include:<\/p><ul><li><p>Must have relevant technical support experience with hardware, software, networking, data storage, troubleshooting, repair, etc., one year or more preferred<\/p><\/li><li><p>Must be 18 years of age or older<\/p><\/li><li><p>Must have a high school diploma or GED<\/p><\/li><li><p>Must have at least one year customer service experience<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Ability to effectively communicate, both written and verbally<\/p><\/li><li><p>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><\/li><li><p>Able to rotate shifts, as needed<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary for this position is $25.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p><\/li><li><p>Paid training (12 days of classroom training) and performance-based incentives<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-591d56610a219922\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-08-04T12:32:13.620Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/P0HTH445QD8CSM17VNFYSBDJAQE0XS19\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/P0HTH445QD8CSM17VNFYSBDJAQE0XS19\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"943\",\"campaign_id\":\"23340\",\"campaign_title\":\"Representative, Physical Security R1750820\",\"campaign_type\":\"job_application\",\"job_title\":\"Representative, Physical Security\",\"street\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"address\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"city\":\"Kingston\",\"state\":null,\"postal_code\":\"001-806-505\",\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"Execution of technical operational surveillance and security standards that are developed at Concentrix facilities; Comply with operational standards, use the equipment necessary to perform their functions.\",\"long_description\":\"<p><b>1. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n \\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<h3><\/h3><h3><b>Salesforce Data360 Developer <\/b>- <b>United States | Remote \/ Work at Home<\/b><\/h3><h3><\/h3><h3><b>Position Summary<\/b><\/h3><h3>As a Senior Salesforce Data 360 Developer, you will design, build, and optimize Salesforce Data Cloud (Data 360) solutions that help power connected, intelligent customer experiences. In this role, you will lead the development of customer profiles, identity resolution, calculated insights, segmentation, activation, analytics, and enterprise integrations.<\/h3><h3><\/h3><h3><b>Key Responsibilities<\/b><\/h3><ul><li><h3>Lead the design, development, and optimization of Salesforce Data Cloud \/ Data 360 solutions<\/h3><\/li><li><h3>Configure identity resolution, unified customer profiles, calculated insights, segmentation, and activation capabilities<\/h3><\/li><li><h3>Build and manage data ingestion pipelines across CRM, marketing, service, web, and external platforms<\/h3><\/li><li><h3>Develop enterprise integrations using REST\/SOAP APIs, ETL tools, streaming, batch processing, Agentforce, and cloud platforms<\/h3><\/li><li><h3>Partner closely with architects, marketing teams, analytics teams, and business stakeholders to translate requirements into scalable technical solutions<\/h3><\/li><li><h3>Ensure strong governance, security, scalability, performance, and data quality across Data Cloud implementations<\/h3><\/li><li><h3>Support analytics and reporting use cases through segmentation, calculated insights, and customer data activation<\/h3><\/li><li><h3>Mentor junior developers and help establish development standards, best practices, and technical excellence across the team<\/h3><\/li><\/ul><h3><\/h3><h3><b>Required Qualifications<\/b><\/h3><ul><li><h3>Have 7&#43; years of experience working across the Salesforce platform<\/h3><\/li><li><h3>Bring 3&#43; years of hands-on experience with Salesforce Data Cloud \/ Data 360<\/h3><\/li><li><h3>Have strong skills in SQL\/SOQL, data modeling, ETL\/ELT, APIs, and enterprise integration design<\/h3><\/li><li><h3>Bring experience across Salesforce ecosystem platforms such as Sales Cloud, Service Cloud, and Marketing Cloud<\/h3><\/li><li><h3>Understand identity resolution, unified profiles, segmentation, metrics, calculated insights, and analytics<\/h3><\/li><li><h3>Have experience building scalable data pipelines and integrating data from multiple internal and external sources<\/h3><\/li><li><h3>Demonstrate strong problem-solving, collaboration, and communication skills in cross-functional environments<\/h3><\/li><li><h3>Hold a bachelor\u2019s degree in Computer Science, Information Systems, or a related field<\/h3><\/li><\/ul><h3><\/h3><h3><b>Preferred Qualifications<\/b><\/h3><ul><li><h3>Salesforce Data Cloud Accreditation\/Certification<\/h3><\/li><li><h3>Experience with Amazon Web Services<\/h3><\/li><li><h3>Experience with Redshift, Databricks, or modern data platforms<\/h3><\/li><li><h3>Experience with Kafka<\/h3><\/li><li><h3>Agile\/Scrum delivery experience<\/h3><\/li><li><h3>Agentforce experience a plus<\/h3><\/li><li><h3>Data Cloud One experience a plus<\/h3><\/li><\/ul><p><\/p><p>The base salary range for this position is $92,250 - $125,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>We The deadline to apply for this position is: 08\/28\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p><span>At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.<\/span><\/p><p><\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>3&#43; years of prior experience working in a customer service or sales capacity<\/li><li>Experience of high-volume calling<\/li><li>A passion for customer experience<\/li><li>Willingness to learn new technology and data<\/li><li>Problem-solving skills with demonstrated ability to articulate the value and business process to a customer<\/li><li>Experience coaching others or training delivery<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience using email, phone and video tools<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Maintain overall ownership and to function as single contact for Top Channel Partners<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"948\",\"campaign_id\":\"23316\",\"campaign_title\":\"Sr. SDET (TCF) R1752019\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Test Engineer \u2013 SAP IS-U Billing \/ OpenText Exstream\",\"street\":\"USA Work at Home\",\"address\":\"USA Work at Home\",\"city\":\"Brunswick\",\"state\":\"Georgia\",\"postal_code\":\"31523\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Location: Remote <\/b><\/p><p><b>Role: <\/b><span>Senior<\/span> <span>Test<\/span> <span>Engineer<\/span> <span>\u2013<\/span> <span>SAP<\/span> <span>IS-U<\/span> <span>Billing<\/span> <span>\/<\/span> <span>OpenText<\/span> <span>Exstream<\/span><\/p><p><\/p><p><b>Job Summary:<\/b><\/p><p>We are seeking an experienced Senior Test Engineer to support the migration of PSE&#39;s Bill Presentment and Customer Communications platform to OpenText Ex stream. This role will be responsible for planning, executing, and managing comprehensive testing activities to ensure a successful implementation and seamless integration with SAP ECC, AWS-hosted services, and other enterprise applications.<\/p><p><\/p><p>The ideal candidate will have extensive experience in software quality assurance, data migration testing, system integration testing, and customer communication platforms. This individual will work closely with business stakeholders, developers, system integrators, and project leadership to validate document outputs, data integrity, business processes, and overall system functionality throughout the project lifecycle.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li>Design, develop, execute, and maintain test plans, test cases, test scripts, and test data.<\/li><li>Perform Functional, Integration, System, Regression, End-to-End, and User Acceptance Testing (UAT).<\/li><li>Validate migrated customer communications, including bills, statements, notices, letters, and other document templates.<\/li><li>Execute data migration and ETL testing to ensure data accuracy, completeness, and integrity.<\/li><li>Verify integrations between OpenText Ex stream, SAP ECC, AWS-hosted services, and downstream enterprise applications.<\/li><li>Conduct document comparison and output validation to ensure migrated communications match business and regulatory requirements.<\/li><li>Identify, document, track, and retest defects through resolution using established defect management processes.<\/li><li>Collaborate with business users, developers, system integrators, and project teams to resolve issues and improve overall solution quality.<\/li><li>Support UAT planning, test execution, defect triage, issue management, and business sign-off activities.<\/li><li>Prepare testing status reports, defect summaries, test execution metrics, and evidence documentation.<\/li><li>Participate in release validation, production readiness assessments, and post-deployment verification activities.<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li>Bachelor\u2019s degree in computer science, Information Systems, Engineering, or a related field, or equivalent work experience.<\/li><li>10&#43; years of experience in Software Testing, Quality Assurance, or Test Engineering.<\/li><li>Strong experience with Functional, Integration, System, and Regression Testing methodologies.<\/li><li>Hands-on experience with Data Migration and ETL Testing.<\/li><li>Experience testing applications integrated with SAP ECC.<\/li><li>Strong understanding of test planning, test case design, defect lifecycle management, and testing best practices.<\/li><li>Experience validating large-scale enterprise application integrations.<\/li><li>Excellent analytical, problem-solving, troubleshooting, and communication skills.<\/li><li>Ability to work independently and effectively within cross-functional project teams.<\/li><\/ul><p><\/p><p><b>Preferred Qualifications<\/b><\/p><ul><li>Experience with OpenText Ex stream, Stream Serve, or other Customer Communications Management (CCM) platforms.<\/li><li>Experience testing Bill Presentment, Customer Communications, Document Composition, or Statement Generation solutions.<\/li><li>Exposure to AWS cloud environments and cloud-hosted applications.<\/li><li>Utility, Energy, or Customer Services industry experience.<\/li><li>Experience supporting User Acceptance Testing (UAT) and business stakeholder engagement.<\/li><li>Familiarity with test management and defect tracking tools such as Azure DevOps, Jira, HP ALM, or similar platforms.<\/li><li>Experience with output comparison, document validation, and automated testing tools.<\/li><\/ul><p><\/p><p>The base salary for this position is $92,250 - $134,964 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 09\/03\/2026 This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>#WFH<\/b><\/p><p><b>#LI-Remote <\/b><\/p><p><b>#Concentrix<\/b><\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1752019\",\"location\":\"Brunswick, Georgia\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-28T00:05:48.309+08:00\",\"created_at\":\"2026-08-04T02:04:57.434+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzMxNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Senior-Test-Engineer---OpenText-Ex-stream-Migration_R1752019\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Brunswick\",\"state\":\"Georgia\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"31523\",\"primary_location\":{\"id\":\"JP_USA_Work_at_Home\",\"wid\":\"740544c0a47f011badfb3a791f116e5a\",\"descriptor\":\"USA Work at Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"reena.kapoor@concentrix.com\"},\"first_name\":\"Kapoor, Reena\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102010157\",\"wid\":\"c30e8ac6e5930107b3c1e2d195a00000\",\"descriptor\":\"Reena Kapoor (102010157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0355\",\"descriptor\":\"Sr. SDET (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384913\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Senior-Test-Engineer---OpenText-Ex-stream-Migration_R1752019\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Senior-Test-Engineer---OpenText-Ex-stream-Migration_R1752019\/apply\",\"job_requisition_id\":\"R1752019\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"17a1f7ba282d102c5101d7fa00a30000\",\"descriptor\":\"25672 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><p><\/p><p><b>Location: Seattle, WA<\/b><\/p><p><b>Role: <\/b><b>Senior Test Lead \u2013 OpenText Ex stream Migration<\/b><\/p><p><\/p><p><b>Job Summary:<\/b><\/p><p>We are seeking an experienced Senior Test Lead to support the migration of PSE&#39;s Bill Presentment and Customer Communications platform to OpenText Ex stream. This role will be responsible for planning, executing, and managing comprehensive testing activities to ensure a successful implementation and seamless integration with SAP ECC, AWS-hosted services, and other enterprise applications.<\/p><p><\/p><p>The ideal candidate will have extensive experience in software quality assurance, data migration testing, system integration testing, and customer communication platforms. This individual will work closely with business stakeholders, developers, system integrators, and project leadership to validate document outputs, data integrity, business processes, and overall system functionality throughout the project lifecycle.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li>Design, develop, execute, and maintain test plans, test cases, test scripts, and test data.<\/li><li>Perform Functional, Integration, System, Regression, End-to-End, and User Acceptance Testing (UAT).<\/li><li>Validate migrated customer communications, including bills, statements, notices, letters, and other document templates.<\/li><li>Execute data migration and ETL testing to ensure data accuracy, completeness, and integrity.<\/li><li>Verify integrations between OpenText Ex stream, SAP ECC, AWS-hosted services, and downstream enterprise applications.<\/li><li>Conduct document comparison and output validation to ensure migrated communications match business and regulatory requirements.<\/li><li>Identify, document, track, and retest defects through resolution using established defect management processes.<\/li><li>Collaborate with business users, developers, system integrators, and project teams to resolve issues and improve overall solution quality.<\/li><li>Support UAT planning, test execution, defect triage, issue management, and business sign-off activities.<\/li><li>Prepare testing status reports, defect summaries, test execution metrics, and evidence documentation.<\/li><li>Participate in release validation, production readiness assessments, and post-deployment verification activities.<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li>Bachelor\u2019s degree in computer science, Information Systems, Engineering, or a related field, or equivalent work experience.<\/li><li>10&#43; years of experience in Software Testing, Quality Assurance, or Test Engineering.<\/li><li>Strong experience with Functional, Integration, System, and Regression Testing methodologies.<\/li><li>Hands-on experience with Data Migration and ETL Testing.<\/li><li>Experience testing applications integrated with SAP ECC.<\/li><li>Strong understanding of test planning, test case design, defect lifecycle management, and testing best practices.<\/li><li>Experience validating large-scale enterprise application integrations.<\/li><li>Excellent analytical, problem-solving, troubleshooting, and communication skills.<\/li><li>Ability to work independently and effectively within cross-functional project teams.<\/li><\/ul><p><\/p><p><b>Preferred Qualifications<\/b><\/p><ul><li>Experience with OpenText Ex stream, Stream Serve, or other Customer Communications Management (CCM) platforms.<\/li><li>Experience testing Bill Presentment, Customer Communications, Document Composition, or Statement Generation solutions.<\/li><li>Exposure to AWS cloud environments and cloud-hosted applications.<\/li><li>Utility, Energy, or Customer Services industry experience.<\/li><li>Experience supporting User Acceptance Testing (UAT) and business stakeholder engagement.<\/li><li>Familiarity with test management and defect tracking tools such as Azure DevOps, Jira, HP ALM, or similar platforms.<\/li><li>Experience with output comparison, document validation, and automated testing tools.<\/li><\/ul><p><\/p><p>The base salary for this position is $109,749 - $150,905, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 09\/03\/2026 This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><b>#WFO<\/b><\/p><p><b>#LI-Onsite<\/b><\/p><p><b>#Concentrix<\/b><\/p><p><\/p><p><\/p><\/div><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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presi\u00f3n)<\/span><\/p><p><\/p><p><\/p><ul><li><p><b>Experiencia:<\/b><\/p><ul><li><p>Experiencia en acompa\u00f1amiento de proveedores especializados.<\/p><\/li><\/ul><ul><li><p>Experiencia comprobable en mantenimiento preventivo y correctivo de equipos cr\u00edticos.<\/p><\/li><\/ul><\/li><\/ul><p><b>Funciones y Responsabilidades:<\/b><\/p><ul><li><p>Realizar acompa\u00f1amiento de proveedores especializados, asegurando el cumplimiento de los est\u00e1ndares de calidad y seguridad de la compa\u00f1\u00eda.<\/p><\/li><\/ul><ul><li><p><b>Supervisi\u00f3n de Proveedores:<\/b><\/p><\/li><\/ul><p><\/p><ul><li><p><b>Inspecci\u00f3n y Mantenimiento de Equipos Cr\u00edticos:<\/b><\/p><ul><li><p>Capacidad para restablecer el funcionamiento de los sistemas en caso de emergencias.<\/p><\/li><\/ul><ul><li><p>Realizar inspecciones diarias de equipos cr\u00edticos como:<\/p><ul><li><p>UPS (Sistemas de Alimentaci\u00f3n Ininterrumpida).<\/p><\/li><li><p>Generadores 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sistemas.<\/p><\/li><\/ul><\/li><\/ul><p><b>Habilidades y Competencias:<\/b><\/p><ul><li><p><b>Habilidades T\u00e9cnicas:<\/b><\/p><ul><li><p>Capacidad para interpretar planos y diagramas t\u00e9cnicos.<\/p><\/li><\/ul><ul><li><p>Conocimiento y manejo de herramientas y equipos de mantenimiento.<\/p><\/li><\/ul><\/li><\/ul><ul><li><ul><li><p>Capacida y conocimiento en manejo de herramientas ofimaticas<\/p><\/li><\/ul><\/li><\/ul><p><\/p><ul><li><p><b>Habilidades Personales:<\/b><\/p><ul><li><p>Capacidad de resoluci\u00f3n de problemas.<\/p><\/li><li><p>Atenci\u00f3n al detalle.<\/p><\/li><li><p>Habilidad para trabajar bajo presi\u00f3n.<\/p><\/li><li><p>Comunicaci\u00f3n efectiva.<\/p><\/li><li><p>capacidad de trabajo en equipo.<\/p><\/li><\/ul><\/li><\/ul><p><b>Consideraciones Adicionales:<\/b><\/p><ul><li><p>Conocimiento de normas de seguridad industrial.<\/p><\/li><li><p>Disponibilidad para atender emergencias fuera del horario laboral.<\/p><\/li><li><p>Conocimientos en sistemas de gesti\u00f3n de mantenimiento.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1750524\",\"location\":\"San Isidro, Lima\",\"job_type\":\"full_time\",\"salary\":\"1500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PEN\",\"updated_at\":\"2026-08-25T02:04:26.102+08:00\",\"created_at\":\"2026-08-03T22:09:20.763+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzI5NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Tcnico-de-Mantenimiento-Unilingual_R1750524\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility 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Orhideelor Street, 6th District\",\"city\":\"Bucharest\",\"state\":null,\"postal_code\":\"60071\",\"region\":null,\"country\":\"Romania\",\"short_description\":\"Job Description Summary\\nExperience the power of a game-changing career\\n\\nAre you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p>The Training &amp; Quality Supervisor is responsible for managing the Training and Quality functions for a Content Moderation program, ensuring employees meet performance, compliance, and client standards. This role leads training initiatives, quality monitoring activities, and continuous improvement projects to drive operational excellence and client satisfaction.<\/p><p><\/p><p>Key Responsibilities<\/p><ul><li><p>Lead and develop Training and Quality teams.<\/p><\/li><li><p>Design and deliver onboarding, refresher, and upskilling training programs.<\/p><\/li><li><p>Monitor and improve content moderation quality performance through audits, calibrations, and coaching.<\/p><\/li><li><p>Analyze quality trends and identify areas for improvement.<\/p><\/li><li><p>Partner with Operations and clients to ensure alignment with policies, KPIs, and quality standards.<\/p><\/li><li><p>Drive continuous improvement initiatives using Lean Six Sigma methodologies.<\/p><\/li><li><p>Prepare and present performance reports, insights, and action plans.<\/p><\/li><\/ul><p>Required Qualifications<\/p><ul><li><p>Minimum 1 years of experience in Training, Quality, or Operations within a BPO environment on a similar role.<\/p><\/li><li><p>Experience supporting Content Moderation programs.<\/p><\/li><li><p>Previous people management experience.<\/p><\/li><li><p>Strong knowledge of quality assurance processes and performance management.<\/p><\/li><li><p>Lean Six Sigma knowledge (Green Belt certification is an advantage).<\/p><\/li><li><p>Strong analytical, coaching, communication, and stakeholder management skills.<\/p><\/li><li><p>Advanced Microsoft Excel and reporting skills.<\/p><\/li><li><p>English full professional proficiency<\/p><\/li><\/ul><p><\/p><p>Preferred Qualifications<\/p><ul><li><p>Experience in Trust &amp; Safety or Content Moderation environments.<\/p><\/li><li><p>Lean Six Sigma Green Belt or higher certification.<\/p><\/li><li><p>Experience working with international clients and multilingual operations.<\/p><\/li><\/ul><p><\/p><p><b>Career Growth &amp; Personal Development<\/b><\/p><p>At\u00a0<b>Concentrix<\/b>, we are committed to helping our people grow and succeed. Through best-in-class training programs, continuous learning opportunities, and leadership development initiatives, you&#39;ll have the support and resources needed to unlock your full potential and build a rewarding career.<\/p><p><\/p><p><b>Disclaimer<\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and qualifications required.<\/p><p><\/p><p><i><b>Concentrix is an equal opportunity employer<\/b><\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1751762\",\"location\":\"Bucharest\",\"job_type\":\"full_time\",\"salary\":\"9401\",\"salary_type\":\"monthly\",\"salary_currency\":\"RON\",\"updated_at\":\"2026-08-04T18:05:57.767+08:00\",\"created_at\":\"2026-08-03T20:08:11.802+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzI3OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---15A-Orhideelor-Street-6th-District\/Training---Quality-Supervisor_R1751762\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training and Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"46ee73c038d3101ac0b9ff152d630000\",\"descriptor\":\"Webhelp Romania SRL\",\"reference_id\":\"WRO03\",\"organization_reference_id\":\"WRO03\"},\"location\":{\"city\":\"Bucharest\",\"state\":null,\"country\":{\"wid\":\"f2e609fe92974a55a05fc1cdc2852122\",\"iso2\":\"RO\",\"iso3\":\"ROU\",\"descriptor\":\"Romania\",\"iso_numeric\":\"642\"},\"postal_code\":\"60071\",\"primary_location\":{\"id\":\"RO-BUC-ORHID-01\",\"wid\":\"985de8560b18105249c6c956c4480000\",\"descriptor\":\"ROU Bucharest - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>As a Technical I, IT Operations specialist, you will help keep our IT environment running smoothly, securely, and efficiently across the network. Reporting to the IT Operations Manager, you will play a key role in system compliance, troubleshooting, service management, and day-to-day operational support while delivering a dependable experience for both internal and external clients.<\/p><h2>Responsibilities<\/h2><ul><li>Mount, install, and maintain switches and peripheral equipment in IDFs.<\/li><li>Perform hardware and software upgrades, ensuring antivirus definitions and system patches remain current.<\/li><li>Resolve break\/fix issues for internal and external clients with a strong focus on timely service delivery.<\/li><li>Prepare and maintain accurate reports and records for hardware and software inventory.<\/li><li>Conduct safety and routine maintenance checks on IT equipment.<\/li><li>Clear trouble tickets and work orders promptly, with approximately 60%\u201370% of time focused on these activities.<\/li><li>Support service management functions, including incident and problem management.<\/li><li>Ensure compliance with 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Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Asesor de Servicio al Cliente en Barcelona (presencial)\",\"long_description\":\"<div><div><\/div><\/div><div><div><div><div><div><div><div><div><div><p><\/p><p><b>Experimenta una carrera que redefine reglas del juego\u00a0<\/b><\/p><p><\/p><p>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.\u00a0<\/p><p><\/p><p>Si buscas crecer, como\u00a0<b>Asesor de Servicio al Cliente en Barcelona (presencial)<\/b>,\u00a0formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en la industria farmac\u00e9utica.\u00a0<\/p><p><\/p><p><b>Crecimiento profesional y desarrollo personal\u00a0<\/b><\/p><p><\/p><p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.\u00a0<\/p><p><\/p><p><b>Lo que har\u00e1s en este puesto\u00a0<\/b><\/p><p><\/p><p>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.\u00a0<\/p><p><\/p><p>Como\u00a0<b>Asesor de Servicio al Cliente\u00a0<\/b>en nuestro equipo, deber\u00e1s:\u00a0<\/p><p>- Atender llamadas del cliente (farmac\u00e9uticos)\u00a0<br \/>-\u00a0Ofrecer informaci\u00f3n, resoluci\u00f3n de incidencias, gesti\u00f3n de facturas, pedidos, albaranes, etc.\u00a0\u00a0<br \/>- Brindar una excelente calidad en su atenci\u00f3n al cliente.\u00a0<\/p><p><\/p><p><b>Tus competencias\u00a0<\/b><\/p><p><\/p><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.\u00a0<\/p><p><\/p><p><b>Formaremos un buen equipo si t\u00fa:\u00a0<\/b><\/p><p>- Cuentas con un nivel biling\u00fce de castellano y euskera o castellano y gallego<br \/>- Eres una persona din\u00e1mica y responsable\u00a0<br \/>- Tienes buenas dotes comunicativas y organizativas\u00a0<br \/>- Eres puntual, agil y con ganas de trabajar\u00a0<br \/>- Puedes trabajo en equipo\u00a0<br \/>- Cuentas con conocimientos de ofim\u00e1tica a nivel usuario m\u00ednimo\u00a0<\/p><p><\/p><p><b>Sera un plus si t\u00fa:\u00a0<\/b><\/p><p>- Cuentas con conocimientos en SAP\u00a0<br \/>- Tienes conocimientos en el sector farmac\u00e9utico o entorno sanitario\u00a0<\/p><p><\/p><p>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.\u00a0<\/p><p><\/p><p><b>Lo que ofrecemos\u00a0<\/b><\/p><p><\/p><p>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI.\u00a0<\/p><p><\/p><p>En este puesto, ofrecemos beneficios que te ayudaran a apoyar tu estilo de <b>vida \u00fanico:\u00a0<\/b><\/p><p>- Contrato indefinido de 39h con horario rotativo de <span>lunes a viernes 09:00- 18:00<\/span><br \/>- Oficina en una ubicaci\u00f3n excelente en Barcelona \u00a0<br \/>- Salario: <span>19.623,94 euros<\/span> brutos &#43; hasta 720 euros brutos en bonus al a\u00f1o\u00a0<br \/>- Bonificaci\u00f3n por recomendaci\u00f3n \u00a0<br \/>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s \u00a0<br \/>- Programa de desarrollo profesional y cursos especializados\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Experimenta tu mejor versi\u00f3n\u00a0<\/b><\/p><p><\/p><p>En\u00a0<b>Concentrix<\/b>, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0<\/p><p><\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers alrededor del mundo consideran a Concentrix su \u00abempleador preferido\u00bb.\u00a0<\/p><p><\/p><p><i>Ofrecemos igualdad de oportunidades de empleo\u00a0\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todas nuestras pr\u00e1cticas de contrataci\u00f3n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g\u00e9nero, la edad, la religi\u00f3n, el <\/i><\/p><p><i>\u00e9tnico, la situaci\u00f3n familiar o parental o cualquier otra clasificaci\u00f3n protegida por la legislaci\u00f3n nacional aplicable.<\/i>\u00a0<\/p><p><span>R1752287<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1752287\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-10T01:59:12.080+02:00\",\"created_at\":\"2026-08-03T18:04:48.258+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MjI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MjI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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PCD - Curitiba\",\"campaign_type\":\"job_application\",\"job_title\":\"Banco de Talentos | Pessoas com Defici\u00eancia | Curitiba\/PR\",\"street\":\"BRA Curitiba - JOSE LOUREIRO 371\",\"address\":\"BRA Curitiba - JOSE LOUREIRO 371\",\"city\":\"Curitiba\",\"state\":\"Paran\u00e1\",\"postal_code\":\"80010-000\",\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Banco de Talentos | Pessoas com Defici\u00eancia | Curitiba\/PR\",\"long_description\":\"<table style=\\\"border-bottom: 1px solid #E7E7E7;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"background: #002632; background-color: #002632; padding: 35px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 230px; height: auto; margin: 0 auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"230\\\" \/><\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 35px 30px 15px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 30px; font-weight: bold; color: #002632;\\\">Seu talento pode transformar experi&ecirc;ncias<\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 0 30px 25px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 18px; line-height: 1.7; color: #2b2c2c;\\\">Banco de Talentos exclusivo para Pessoas com Defici&ecirc;ncia em Curitiba\/PR.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #002632; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Sua jornada como game-changer come&ccedil;a aqui<\/div>\\nVoc&ecirc; quer desenvolver suas habilidades, construir novas experi&ecirc;ncias e fazer parte de uma empresa global que valoriza pessoas, inclus&atilde;o e colabora&ccedil;&atilde;o? Ent&atilde;o queremos conhecer voc&ecirc;. <br \/><br \/>Na <strong style=\\\"color: #002632;\\\">Concentrix<\/strong>, acreditamos que diferentes hist&oacute;rias, perspectivas e habilidades contribuem para experi&ecirc;ncias ainda melhores. Aqui, cada pessoa pode compartilhar seu potencial, aprender e colaborar com diferentes times. <br \/><br \/>Este &eacute; um <strong style=\\\"color: #007380;\\\">Banco de Talentos exclusivo para Pessoas com Defici&ecirc;ncia<\/strong>. Ao realizar sua inscri&ccedil;&atilde;o, seu perfil poder&aacute; ser considerado para oportunidades em Curitiba alinhadas &agrave; sua experi&ecirc;ncia, aos seus interesses, &agrave; sua disponibilidade e aos requisitos de cada posi&ccedil;&atilde;o. <br \/><br \/>A inscri&ccedil;&atilde;o neste banco n&atilde;o representa contrata&ccedil;&atilde;o imediata. Nosso time poder&aacute; entrar em contato quando houver uma oportunidade compat&iacute;vel com seu perfil. <br \/><br \/>Mais do que encontrar uma oportunidade, voc&ecirc; poder&aacute; desenvolver novas habilidades e construir novas possibilidades para sua carreira como <strong style=\\\"color: #007380;\\\">game-changer<\/strong>.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Conhe&ccedil;a o Banco de Talentos<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 24px; font-weight: bold; color: #007380; line-height: 1.4; margin-bottom: 18px;\\\">Banco de Talentos | Pessoas com Defici&ecirc;ncia | Curitiba\/PR<\/div>\\n<strong style=\\\"color: #002632;\\\">Conforme a oportunidade, voc&ecirc; poder&aacute;:<\/strong> <br \/><br \/>&bull; Atender e apoiar clientes com empatia, clareza e agilidade. <br \/>&bull; Atuar em canais como voz, chat e\/ou e-mail. <br \/>&bull; Compreender necessidades e contribuir para a resolu&ccedil;&atilde;o de solicita&ccedil;&otilde;es. <br \/>&bull; Registrar informa&ccedil;&otilde;es e acompanhar demandas com aten&ccedil;&atilde;o aos detalhes. <br \/>&bull; Utilizar sistemas, ferramentas digitais e recursos de atendimento no dia a dia. <br \/>&bull; Colaborar com o time para garantir qualidade e excel&ecirc;ncia nas entregas. <br \/>&bull; Aprender novos processos e desenvolver habilidades profissionais. <br \/>&bull; Fazer parte de uma cultura que valoriza respeito, inclus&atilde;o, colabora&ccedil;&atilde;o e desenvolvimento.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632; background-image: linear-gradient(90deg, #002632 0%, #007380 100%); border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 28px; font-family: Montserrat, Arial, sans-serif; text-align: center; color: #ffffff;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; font-weight: bold; color: #25e2cc; margin-bottom: 8px;\\\">REMUNERA&Ccedil;&Atilde;O E CONDI&Ccedil;&Otilde;ES<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 32px; line-height: 1.2; font-weight: bold; color: #ffffff; margin-bottom: 10px;\\\">Conforme a oportunidade<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.6; color: #ffffff;\\\">Sal&aacute;rio, jornada, escala e benef&iacute;cios ser&atilde;o apresentados de acordo com a posi&ccedil;&atilde;o dispon&iacute;vel e as caracter&iacute;sticas da opera&ccedil;&atilde;o.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Remunera&ccedil;&atilde;o e jornada<\/div>\\n<strong style=\\\"color: #002632;\\\">Remunera&ccedil;&atilde;o:<\/strong> definida conforme a oportunidade, o escopo da posi&ccedil;&atilde;o e a opera&ccedil;&atilde;o <br \/><strong style=\\\"color: #002632;\\\">Escala e jornada:<\/strong> definidas de acordo com a posi&ccedil;&atilde;o dispon&iacute;vel <br \/><strong style=\\\"color: #002632;\\\">Modelo de trabalho:<\/strong> presencial <br \/><strong style=\\\"color: #002632;\\\">Local:<\/strong> unidade Concentrix em Curitiba\/PR <br \/><strong style=\\\"color: #002632;\\\">Importante:<\/strong> todas as condi&ccedil;&otilde;es ser&atilde;o apresentadas com transpar&ecirc;ncia durante o processo seletivo da oportunidade correspondente<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 8px;\\\">Benef&iacute;cios para apoiar sua jornada<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.7; color: #2b2c2c; margin-bottom: 20px;\\\">Os benef&iacute;cios podem variar conforme a oportunidade e os crit&eacute;rios de elegibilidade. Entre as possibilidades oferecidas pela Concentrix, est&atilde;o:<\/div>\\n<strong style=\\\"color: #007380;\\\">Mais flexibilidade para sua rotina<\/strong> <br \/>&bull; VA\/VR flex&iacute;vel, em cart&atilde;o de ampla aceita&ccedil;&atilde;o <br \/><br \/><strong style=\\\"color: #007380;\\\">Cuidado com voc&ecirc; e sua fam&iacute;lia<\/strong> <br \/>&bull; Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica <br \/>&bull; Seguro de vida <br \/>&bull; Aux&iacute;lio creche\/bab&aacute; para crian&ccedil;as de at&eacute; 2 anos, conforme os crit&eacute;rios de elegibilidade <br \/>&bull; Wellhub, com acesso a academias, est&uacute;dios e op&ccedil;&otilde;es voltadas ao bem-estar <br \/><br \/><strong style=\\\"color: #007380;\\\">Aprendizado e novas possibilidades<\/strong> <br \/>&bull; Descontos e parcerias com faculdades e cursos de idiomas <br \/>&bull; Oportunidades para desenvolver novas habilidades no dia a dia <br \/>&bull; Plano de carreira com possibilidade de candidatura a posi&ccedil;&otilde;es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas <br \/><br \/><strong style=\\\"color: #007380;\\\">Um ambiente pensado para boas experi&ecirc;ncias<\/strong> <br \/>&bull; Espa&ccedil;os modernos e acolhedores <br \/>&bull; &Aacute;reas de descompress&atilde;o com salas de jogos e TV <br \/>&bull; Ambiente colaborativo, com troca de experi&ecirc;ncias e trabalho em equipe<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #003D5B; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">O que buscamos em voc&ecirc;<\/div>\\n&bull; Ensino m&eacute;dio completo <br \/>&bull; 18 anos ou mais <br \/>&bull; Boa comunica&ccedil;&atilde;o oral e escrita <br \/>&bull; Escuta ativa, empatia e foco em solu&ccedil;&atilde;o <br \/>&bull; Boa digita&ccedil;&atilde;o e facilidade para utilizar sistemas simult&acirc;neos <br \/>&bull; Familiaridade com tecnologia e disposi&ccedil;&atilde;o para aprender novos processos <br \/>&bull; Organiza&ccedil;&atilde;o e aten&ccedil;&atilde;o aos detalhes <br \/>&bull; Perfil colaborativo e comprometido com a experi&ecirc;ncia do cliente <br \/>&bull; Experi&ecirc;ncia com atendimento por voz, chat e\/ou e-mail ser&aacute; considerada um diferencial <br \/>&bull; Disponibilidade para trabalhar presencialmente em Curitiba, conforme a oportunidade<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-left: 5px solid #007380; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Informa&ccedil;&otilde;es sobre o Banco de Talentos exclusivo<\/div>\\nEste Banco de Talentos &eacute; destinado exclusivamente a Pessoas com Defici&ecirc;ncia. <br \/><br \/>Durante o processo seletivo de uma oportunidade compat&iacute;vel, nosso time poder&aacute; solicitar a documenta&ccedil;&atilde;o necess&aacute;ria para o enquadramento da candidatura, conforme as orienta&ccedil;&otilde;es aplic&aacute;veis &agrave; posi&ccedil;&atilde;o. <br \/><br \/>N&atilde;o &eacute; necess&aacute;rio inserir informa&ccedil;&otilde;es m&eacute;dicas detalhadas no curr&iacute;culo. Caso haja contato para uma oportunidade, nosso time orientar&aacute; sobre a etapa e a forma adequada de apresenta&ccedil;&atilde;o da documenta&ccedil;&atilde;o. <br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato. <br \/><br \/><strong style=\\\"color: #002632;\\\">Queremos proporcionar uma experi&ecirc;ncia de sele&ccedil;&atilde;o respeitosa, acolhedora e acess&iacute;vel.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Diversidade que transforma experi&ecirc;ncias<\/div>\\nNa Concentrix, acreditamos que diferentes hist&oacute;rias, habilidades e perspectivas ajudam a criar experi&ecirc;ncias ainda melhores. <br \/><br \/>Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial, aprender e encontrar novas possibilidades para sua carreira. <br \/><br \/>Ao se cadastrar neste Banco de Talentos, voc&ecirc; d&aacute; o primeiro passo para se conectar a oportunidades que poder&atilde;o fazer sentido para sua experi&ecirc;ncia, seus interesses e seu momento profissional. <br \/><br \/><strong style=\\\"color: #002632;\\\">Seu talento importa, e queremos conhecer o que voc&ecirc; pode construir com a gente.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Como funciona o processo seletivo?<\/div>\\nComo se trata de um Banco de Talentos, o contato acontecer&aacute; conforme surgirem oportunidades compat&iacute;veis com seu perfil, sua disponibilidade e os requisitos da posi&ccedil;&atilde;o. <br \/><br \/><strong style=\\\"color: #002632;\\\">Inscri&ccedil;&atilde;o &rarr; An&aacute;lise do perfil &rarr; Contato para oportunidade compat&iacute;vel &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<\/strong> <br \/><br \/>As etapas poder&atilde;o variar conforme a oportunidade. Durante o contato, nosso time apresentar&aacute; todas as orienta&ccedil;&otilde;es necess&aacute;rias. <br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder&aacute; enviar orienta&ccedil;&otilde;es por e-mail, telefone ou WhatsApp.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-left: 5px solid #007380; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Por que dar o pr&oacute;ximo passo com a Concentrix?<\/div>\\nAqui, suas habilidades podem se transformar em novas experi&ecirc;ncias, aprendizados e possibilidades para sua carreira. <br \/><br \/>Voc&ecirc; poder&aacute; fazer parte de um ambiente que conecta pessoas e tecnologia, colaborar com diferentes times e contribuir para experi&ecirc;ncias que fazem a diferen&ccedil;a no dia a dia dos clientes. <br \/><br \/><strong style=\\\"color: #002632;\\\">Se voc&ecirc; quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc&ecirc;.<\/strong> <br \/><br \/><strong style=\\\"color: #007380;\\\">Cadastre-se agora em nosso Banco de Talentos e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 190px; height: auto; margin: 0 auto 18px auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"190\\\" \/>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.7; color: #ffffff; margin-bottom: 6px;\\\">Seu talento transforma experi&ecirc;ncias e cria novas possibilidades.<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; line-height: 1.4; font-weight: bold; color: #25e2cc;\\\">O real come&ccedil;a aqui.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\",\"ats_external_id\":\"R1752365\",\"location\":\"Curitiba, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-21T20:59:08.263-03:00\",\"created_at\":\"2026-08-03T14:40:09.685-03:00\",\"latitude\":\"-25.4268985\",\"longitude\":\"-49.2651984\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzE3?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzE3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Curitiba\",\"state\":\"Paran\u00e1\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"80010-000\",\"primary_location\":{\"id\":\"BR-CUR-JOSEL-01\",\"wid\":\"03be0ce21a55101d47a2934ffdc70000\",\"descriptor\":\"BRA Curitiba - JOSE LOUREIRO 371\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"dde7bc5d9485102993b1a6d186b90000\",\"address\":\"camila.aleluia@concentrix.com\"},\"last_name\":\"Fernanda De Aleluia Santos\",\"first_name\":\"Camila\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383903\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOSE-LOUREIRO-371\/Banco-de-Talentos---Pessoas-com-Deficincia---Curitiba-PR_R1752365\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOSE-LOUREIRO-371\/Banco-de-Talentos---Pessoas-com-Deficincia---Curitiba-PR_R1752365\/apply\",\"job_requisition_id\":\"R1752365\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1752365\",\"wid\":\"944478c66b491020f96ea317dd450000\",\"descriptor\":\"R1752365 Banco de Talentos | Pessoas com Defici\u00eancia | Curitiba\/PR (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"dde7bc5d9485102993b1a6d186b90000\",\"address\":\"camila.aleluia@concentrix.com\"},\"last_name\":\"Fernanda De Aleluia Santos\",\"first_name\":\"Camila\"},{\"email\":{\"wid\":\"b8a5ec72573e100c29b6168fa4c80004\",\"address\":\"daniele.velho@concentrix.com\"},\"last_name\":\"Mara De Azevedo Velho\",\"first_name\":\"Daniele\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"2\",\"campaign_id\":\"1316\",\"campaign_title\":\"R1752360 - PCD - Ponta Grossa\",\"campaign_type\":\"job_application\",\"job_title\":\"Banco de Talentos | Pessoas com Defici\u00eancia | Ponta Grossa\/PR\",\"street\":\"BRA Ponta Grossa - Rua Sete de Setembro 888 Centro\",\"address\":\"BRA Ponta Grossa - Rua Sete de Setembro 888 Centro\",\"city\":\"Ponta Grossa\",\"state\":\"Paran\u00e1\",\"postal_code\":\"84010-350\",\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Banco de Talentos | Pessoas com Defici\u00eancia | Ponta Grossa\/PR\",\"long_description\":\"<table style=\\\"width: 100%; background: #F2F2F2;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 0;\\\">\\n<table style=\\\"width: 100%; background: #002632;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 35px 20px; background: #002632; font-family: Montserrat,Arial,sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 230px; height: auto; margin: 0 auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"230\\\" \/><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<table style=\\\"width: 100%; background: #FFFFFF; border-bottom: 1px solid #E7E7E7;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 35px 30px 15px; font-family: Montserrat,Arial,sans-serif; font-size: 30px; line-height: 1.4; font-weight: bold; color: #002632;\\\">Seu talento pode transformar experi&ecirc;ncias<\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 0 30px 30px; font-family: Montserrat,Arial,sans-serif; font-size: 18px; line-height: 1.8; color: #2b2c2c;\\\">Banco de Talentos exclusivo para Pessoas com Defici&ecirc;ncia em Ponta Grossa\/PR.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<table style=\\\"width: 100%; background: #F2F2F2; background-color: #f2f2f2; border: 1px solid #E7E7E7; border-radius: 8px; border-left: 5px solid #002632;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat,Arial,sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat,Arial,sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Sua jornada como game-changer come&ccedil;a aqui<\/div>\\nVoc&ecirc; quer desenvolver suas habilidades, construir novas experi&ecirc;ncias e fazer parte de uma empresa global que valoriza pessoas, inclus&atilde;o e colabora&ccedil;&atilde;o? Ent&atilde;o queremos conhecer voc&ecirc;.<br \/><br \/>Na <strong style=\\\"color: #002632;\\\">Concentrix<\/strong>, diferentes hist&oacute;rias, perspectivas e habilidades contribuem para experi&ecirc;ncias ainda melhores. Aqui, cada pessoa pode compartilhar seu potencial, aprender e colaborar com diferentes times.<br \/><br \/>Este &eacute; um <strong style=\\\"color: #007380;\\\">Banco de Talentos exclusivo para Pessoas com Defici&ecirc;ncia<\/strong>. Seu perfil poder&aacute; ser considerado para oportunidades em Ponta Grossa alinhadas &agrave; sua experi&ecirc;ncia, aos seus interesses, &agrave; sua disponibilidade e aos requisitos de cada posi&ccedil;&atilde;o.<br \/><br \/>A inscri&ccedil;&atilde;o n&atilde;o representa contrata&ccedil;&atilde;o imediata. Nosso time poder&aacute; entrar em contato quando houver uma oportunidade compat&iacute;vel.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p style=\\\"margin: 0; line-height: 22px;\\\">&nbsp;<\/p>\\n<table style=\\\"width: 100%; background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat,Arial,sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat,Arial,sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Conhe&ccedil;a o Banco de Talentos<\/div>\\n<div style=\\\"font-size: 24px; font-weight: bold; color: #007380; line-height: 1.4; margin-bottom: 18px;\\\">Banco de Talentos | Pessoas com Defici&ecirc;ncia | Ponta Grossa\/PR<\/div>\\n<strong style=\\\"color: #002632;\\\">Conforme a oportunidade, voc&ecirc; poder&aacute;:<\/strong><br \/><br \/>&bull; Atender e apoiar clientes com empatia, clareza e agilidade.<br \/>&bull; Atuar em canais como voz, chat e\/ou e-mail.<br \/>&bull; Compreender necessidades e contribuir para a resolu&ccedil;&atilde;o de solicita&ccedil;&otilde;es.<br \/>&bull; Registrar informa&ccedil;&otilde;es e acompanhar demandas com aten&ccedil;&atilde;o aos detalhes.<br \/>&bull; Utilizar sistemas e ferramentas digitais.<br \/>&bull; Colaborar com o time para garantir qualidade nas entregas.<br \/>&bull; Aprender novos processos e desenvolver habilidades profissionais.<br \/>&bull; Fazer parte de uma cultura que valoriza respeito, inclus&atilde;o e colabora&ccedil;&atilde;o.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p style=\\\"margin: 0; line-height: 22px;\\\">&nbsp;<\/p>\\n<table style=\\\"width: 100%; background: #002632; background-image: linear-gradient(90deg,#002632 0%,#007380 100%); border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 28px; font-family: Montserrat,Arial,sans-serif; color: #ffffff;\\\" align=\\\"center\\\">\\n<div style=\\\"font-size: 15px; font-weight: bold; color: #25e2cc; margin-bottom: 8px;\\\">REMUNERA&Ccedil;&Atilde;O E CONDI&Ccedil;&Otilde;ES<\/div>\\n<div style=\\\"font-size: 32px; line-height: 1.25; font-weight: bold; color: #ffffff; margin-bottom: 10px;\\\">Conforme a oportunidade<\/div>\\n<div style=\\\"font-size: 15px; line-height: 1.7; color: #ffffff;\\\">Sal&aacute;rio, jornada, escala e benef&iacute;cios ser&atilde;o apresentados de acordo com a posi&ccedil;&atilde;o dispon&iacute;vel e as caracter&iacute;sticas da opera&ccedil;&atilde;o.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p style=\\\"margin: 0; line-height: 22px;\\\">&nbsp;<\/p>\\n<table style=\\\"width: 100%; background: #F2F2F2; background-color: #f2f2f2; border: 1px solid #E7E7E7; border-radius: 8px; border-left: 5px solid #25E2CC;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat,Arial,sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat,Arial,sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Remunera&ccedil;&atilde;o e jornada<\/div>\\n<strong style=\\\"color: #002632;\\\">Remunera&ccedil;&atilde;o:<\/strong> definida conforme a oportunidade, o escopo da posi&ccedil;&atilde;o e a opera&ccedil;&atilde;o<br \/><strong style=\\\"color: #002632;\\\">Escala e jornada:<\/strong> definidas de acordo com a posi&ccedil;&atilde;o dispon&iacute;vel<br \/><strong style=\\\"color: #002632;\\\">Modelo:<\/strong> presencial<br \/><strong style=\\\"color: #002632;\\\">Local:<\/strong> unidade Concentrix em Ponta Grossa\/PR<br \/><strong style=\\\"color: #002632;\\\">Importante:<\/strong> todas as condi&ccedil;&otilde;es ser&atilde;o apresentadas com transpar&ecirc;ncia durante o processo seletivo da oportunidade correspondente.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p style=\\\"margin: 0; line-height: 22px;\\\">&nbsp;<\/p>\\n<table style=\\\"width: 100%; background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat,Arial,sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat,Arial,sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Benef&iacute;cios para apoiar sua jornada<\/div>\\n<div style=\\\"font-size: 15px; line-height: 1.7; margin-bottom: 18px;\\\">Os benef&iacute;cios podem variar conforme a oportunidade e os crit&eacute;rios de elegibilidade.<\/div>\\n<table border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 0 14px 18px 0; {f}font-size: 15px; line-height: 1.8;\\\" valign=\\\"top\\\" width=\\\"50%\\\"><strong style=\\\"color: #007380;\\\">Cuidado e bem-estar<\/strong><br \/>&bull; Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>&bull; Seguro de vida<br \/>&bull; Wellhub, conforme disponibilidade e crit&eacute;rios<\/td>\\n<td style=\\\"padding: 0 0 18px 14px; {f}font-size: 15px; line-height: 1.8;\\\" valign=\\\"top\\\" width=\\\"50%\\\"><strong style=\\\"color: #007380;\\\">Apoio para sua rotina<\/strong><br \/>&bull; VA\/VR flex&iacute;vel<br \/>&bull; Aux&iacute;lio creche\/bab&aacute; para crian&ccedil;as de at&eacute; 4 anos, conforme elegibilidade<\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 0 14px 0 0; {f}font-size: 15px; line-height: 1.8;\\\" valign=\\\"top\\\" width=\\\"50%\\\"><strong style=\\\"color: #007380;\\\">Desenvolvimento<\/strong><br \/>&bull; Parcerias com faculdades e cursos de idiomas<br \/>&bull; Desenvolvimento de novas habilidades<br \/>&bull; Carreira interna a partir de 3 meses, conforme requisitos e vagas<\/td>\\n<td style=\\\"padding: 0 0 0 14px; {f}font-size: 15px; line-height: 1.8;\\\" valign=\\\"top\\\" width=\\\"50%\\\"><strong style=\\\"color: #007380;\\\">Ambiente Concentrix<\/strong><br \/>&bull; Espa&ccedil;os modernos e acolhedores<br \/>&bull; &Aacute;reas de descompress&atilde;o<br \/>&bull; Ambiente colaborativo e inclusivo<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p style=\\\"margin: 0; line-height: 22px;\\\">&nbsp;<\/p>\\n<table style=\\\"width: 100%; background: #F2F2F2; background-color: #f2f2f2; border: 1px solid #E7E7E7; border-radius: 8px; border-left: 5px solid #003D5B;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat,Arial,sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat,Arial,sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">O que buscamos em voc&ecirc;<\/div>\\n&bull; Ensino m&eacute;dio completo e 18 anos ou mais<br \/>&bull; Boa comunica&ccedil;&atilde;o oral e escrita<br \/>&bull; Escuta ativa, empatia e foco em solu&ccedil;&atilde;o<br \/>&bull; Boa digita&ccedil;&atilde;o e facilidade para utilizar sistemas simult&acirc;neos<br \/>&bull; Familiaridade com tecnologia e disposi&ccedil;&atilde;o para aprender<br \/>&bull; Organiza&ccedil;&atilde;o e aten&ccedil;&atilde;o aos detalhes<br \/>&bull; Perfil colaborativo e comprometido com a experi&ecirc;ncia do cliente<br \/>&bull; Experi&ecirc;ncia com atendimento ser&aacute; considerada um diferencial<br \/>&bull; Disponibilidade para trabalhar presencialmente em Ponta Grossa, conforme a oportunidade<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p style=\\\"margin: 0; line-height: 22px;\\\">&nbsp;<\/p>\\n<table style=\\\"width: 100%; background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px; border-left: 5px solid #25E2CC;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat,Arial,sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat,Arial,sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Informa&ccedil;&otilde;es sobre o Banco de Talentos exclusivo<\/div>\\nEste Banco de Talentos &eacute; destinado exclusivamente a Pessoas com Defici&ecirc;ncia.<br \/><br \/>Durante o processo seletivo de uma oportunidade compat&iacute;vel, nosso time poder&aacute; solicitar a documenta&ccedil;&atilde;o necess&aacute;ria para o enquadramento da candidatura, conforme as orienta&ccedil;&otilde;es aplic&aacute;veis &agrave; posi&ccedil;&atilde;o.<br \/><br \/>N&atilde;o &eacute; necess&aacute;rio inserir informa&ccedil;&otilde;es m&eacute;dicas detalhadas no curr&iacute;culo. Caso haja contato, nosso time orientar&aacute; sobre a etapa e a forma adequada de apresenta&ccedil;&atilde;o da documenta&ccedil;&atilde;o.<br \/><br \/>Se precisar de algum recurso de acessibilidade, informe essa necessidade ao nosso time durante o contato.<br \/><br \/><strong style=\\\"color: #002632;\\\">Queremos proporcionar uma experi&ecirc;ncia de sele&ccedil;&atilde;o respeitosa, acolhedora e acess&iacute;vel.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p style=\\\"margin: 0; line-height: 22px;\\\">&nbsp;<\/p>\\n<table style=\\\"width: 100%; background: #F2F2F2; background-color: #f2f2f2; border: 1px solid #E7E7E7; border-radius: 8px; border-left: 5px solid #25E2CC;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat,Arial,sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat,Arial,sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Diversidade que transforma experi&ecirc;ncias<\/div>\\nQueremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial, aprender e encontrar novas possibilidades para sua carreira.<br \/><br \/>Ao se cadastrar, voc&ecirc; d&aacute; o primeiro passo para se conectar a oportunidades que poder&atilde;o fazer sentido para sua experi&ecirc;ncia, seus interesses e seu momento profissional.<br \/><br \/><strong style=\\\"color: #002632;\\\">Seu talento importa, e queremos conhecer o que voc&ecirc; pode construir com a gente.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p style=\\\"margin: 0; line-height: 22px;\\\">&nbsp;<\/p>\\n<table style=\\\"width: 100%; background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat,Arial,sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat,Arial,sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Como funciona o processo seletivo?<\/div>\\nComo se trata de um Banco de Talentos, o contato acontecer&aacute; conforme surgirem oportunidades compat&iacute;veis com seu perfil, sua disponibilidade e os requisitos da posi&ccedil;&atilde;o.<br \/><br \/><strong style=\\\"color: #002632;\\\">Inscri&ccedil;&atilde;o &rarr; An&aacute;lise do perfil &rarr; Contato para oportunidade compat&iacute;vel &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<\/strong><br \/><br \/>As etapas poder&atilde;o variar conforme a oportunidade. Durante o contato, nosso time apresentar&aacute; todas as orienta&ccedil;&otilde;es necess&aacute;rias. Acompanhe seu e-mail, telefone e WhatsApp.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p style=\\\"margin: 0; line-height: 22px;\\\">&nbsp;<\/p>\\n<table style=\\\"width: 100%; background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px; border-left: 5px solid #007380;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat,Arial,sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat,Arial,sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Por que dar o pr&oacute;ximo passo com a Concentrix?<\/div>\\nAqui, suas habilidades podem se transformar em novas experi&ecirc;ncias, aprendizados e possibilidades para sua carreira.<br \/><br \/>Voc&ecirc; poder&aacute; fazer parte de um ambiente que conecta pessoas e tecnologia, colaborar com diferentes times e contribuir para experi&ecirc;ncias que fazem a diferen&ccedil;a.<br \/><br \/><strong style=\\\"color: #002632;\\\">Se voc&ecirc; quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc&ecirc;.<\/strong><br \/><br \/><strong style=\\\"color: #007380;\\\">Cadastre-se agora em nosso Banco de Talentos e venha construir sua jornada como game-changer.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p style=\\\"margin: 0; line-height: 22px;\\\">&nbsp;<\/p>\\n<table style=\\\"width: 100%; background: #002632;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 20px; background: #002632; font-family: Montserrat,Arial,sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 190px; height: auto; margin: 0 auto 18px;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"190\\\" \/>\\n<div style=\\\"font-size: 16px; line-height: 1.7; color: #ffffff; margin-bottom: 6px;\\\">Seu talento transforma experi&ecirc;ncias e cria novas possibilidades.<\/div>\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #25e2cc;\\\">O real come&ccedil;a aqui.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\",\"ats_external_id\":\"R1752360\",\"location\":\"Ponta Grossa, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-21T20:59:08.243-03:00\",\"created_at\":\"2026-08-03T14:27:17.781-03:00\",\"latitude\":\"-25.0993784\",\"longitude\":\"-50.1582927\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzE2?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzE2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Ponta Grossa\",\"state\":\"Paran\u00e1\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"84010-350\",\"primary_location\":{\"id\":\"BR-PON-RUASE-01\",\"wid\":\"3b47e79668f91036f991633c558e0000\",\"descriptor\":\"BRA Ponta Grossa - Rua Sete de Setembro 888 Centro\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"b8a5ec72573e100c29b6168fa4c80004\",\"address\":\"daniele.velho@concentrix.com\"},\"last_name\":\"Mara De Azevedo Velho\",\"first_name\":\"Daniele\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383910\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Ponta-Grossa---Rua-Sete-de-Setembro-888-Centro\/Banco-de-Talentos---Pessoas-com-Deficincia---Ponta-Grossa-PR_R1752360\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Ponta-Grossa---Rua-Sete-de-Setembro-888-Centro\/Banco-de-Talentos---Pessoas-com-Deficincia---Ponta-Grossa-PR_R1752360\/apply\",\"job_requisition_id\":\"R1752360\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1752360\",\"wid\":\"6fd6e8c183491020f90b7d0a21640000\",\"descriptor\":\"R1752360 Banco de Talentos | Pessoas com Defici\u00eancia | Ponta Grossa\/PR (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"b8a5ec72573e100c29b6168fa4c80004\",\"address\":\"daniele.velho@concentrix.com\"},\"last_name\":\"Mara De Azevedo Velho\",\"first_name\":\"Daniele\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1700\",\"campaign_id\":\"1409\",\"campaign_title\":\" Tandem FA O2C JR \/ French \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Junior O2C Specialist (French-speaking) \u2013 Med Equipment Project\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Junior O2C Specialist in Porto, Portugal (On-Site)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Junior O2C Specialist, you will:<\/p>\\n<ul>\\n<li>Process customer orders accurately and in a timely manner.<\/li>\\n<li>Generate invoices and credit notes ensuring compliance with company policies.<\/li>\\n<li>Perform daily cash application of customer payments.<\/li>\\n<li>Monitor AR aging reports and follow up with customers for overdue invoices.<\/li>\\n<li>Support resolution of simple customer queries and escalate complex disputes.<\/li>\\n<li>Assist in reconciliations, month-end &amp; quarter-end closing, and audit requirements.<\/li>\\n<li>Maintain updated customer master data in ERP.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in French (written and spoken at C2 level) And proficiency in English (written and spoken at C1 level)<\/li>\\n<li>Have 2&ndash;5 years of experience in Accounts Receivable \/ O2C \/ Finance Operations.<\/li>\\n<li>Have knowledge of accounting and finance principles.<\/li>\\n<li>Have good analytical skills and knowledge of MS Excel (v-lookups, pivot tables preferred).<\/li>\\n<li>Are familiar with ERP systems (SAP\/Oracle\/NetSuite) is a plus.<\/li>\\n<li>Have excellent communication and interpersonal skills.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Permanent Contract<\/li>\\n<li>Mon-Fri: 9AM-6PM<\/li>\\n<li>Health insurance since day 1<\/li>\\n<li>Relocation assistance included<\/li>\\n<li>Join a start-up project<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>Junior O2C Specialist (German-speaking) &ndash; Med Equipment Project<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1409\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-21T17:27:19.181+01:00\",\"created_at\":\"2026-08-03T14:25:42.763+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDA5?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDA5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"3\",\"campaign_id\":\"1315\",\"campaign_title\":\"R1752352  - Superbet - S\u00e3o Paulo\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista de Suporte | Atendimento ao Cliente | S\u00e3o Paulo\/SP - Presencial\",\"street\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"address\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"01156\",\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Especialista de Suporte | Atendimento ao Cliente | S\u00e3o Paulo\/SP - Presencial\",\"long_description\":\"<table style=\\\"border-bottom: 1px solid #E7E7E7; background: #FFFFFF;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"background: #002632; padding: 35px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 230px; height: auto; margin: 0 auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"230\\\" \/><\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 35px 30px 15px; font-family: Montserrat, Arial, sans-serif; font-size: 30px; font-weight: bold; color: #002632;\\\">Transforme d&uacute;vidas em experi&ecirc;ncias simples, &aacute;geis e positivas<\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 0 30px 25px; font-family: Montserrat, Arial, sans-serif; font-size: 18px; line-height: 1.7; color: #2b2c2c;\\\">Oportunidade presencial em S&atilde;o Paulo\/SP para quem quer atuar com suporte por chat, relacionamento e experi&ecirc;ncia do cliente.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border: 1px solid #E7E7E7; border-radius: 8px; border-left: 5px solid #002632;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Sua jornada como game-changer come&ccedil;a aqui<\/div>\\nVoc&ecirc; gosta de ajudar pessoas, resolver d&uacute;vidas e construir experi&ecirc;ncias positivas no atendimento ao cliente? Ent&atilde;o essa oportunidade pode ser para voc&ecirc;.<br \/><br \/>Na <strong style=\\\"color: #002632;\\\">Concentrix<\/strong>, grandes experi&ecirc;ncias come&ccedil;am com pessoas. Cada intera&ccedil;&atilde;o &eacute; uma oportunidade de ouvir, compreender necessidades e apoiar clientes com clareza, empatia e agilidade.<br \/><br \/>Nesta oportunidade, voc&ecirc; atuar&aacute; com <strong style=\\\"color: #007380;\\\">suporte e relacionamento com clientes<\/strong>, prestando assist&ecirc;ncia principalmente por chat e registrando as informa&ccedil;&otilde;es em sistema com precis&atilde;o e aten&ccedil;&atilde;o aos detalhes.<br \/><br \/>Mais do que responder d&uacute;vidas, voc&ecirc; vai compreender solicita&ccedil;&otilde;es, orientar solu&ccedil;&otilde;es e contribuir para uma experi&ecirc;ncia mais simples, eficiente e humanizada.<br \/><br \/>Voc&ecirc; far&aacute; parte de um time colaborativo e poder&aacute; desenvolver novas habilidades enquanto constr&oacute;i sua jornada como <strong style=\\\"color: #007380;\\\">game-changer<\/strong>.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p style=\\\"margin: 0; line-height: 22px;\\\">&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Conhe&ccedil;a a oportunidade<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 24px; font-weight: bold; color: #007380; line-height: 1.4; margin-bottom: 18px;\\\">Especialista de Suporte | Atendimento ao Cliente | S&atilde;o Paulo\/SP - Presencial<\/div>\\n<strong style=\\\"color: #002632;\\\">No seu dia a dia, voc&ecirc; ir&aacute;:<\/strong><br \/><br \/>&bull; Prestar suporte aos clientes com foco em relacionamento, resolu&ccedil;&atilde;o e experi&ecirc;ncia positiva.<br \/>&bull; Atender principalmente por chat, utilizando uma comunica&ccedil;&atilde;o escrita clara, cordial e &aacute;gil.<br \/>&bull; Compreender d&uacute;vidas, necessidades e solicita&ccedil;&otilde;es para orientar a melhor solu&ccedil;&atilde;o poss&iacute;vel.<br \/>&bull; Registrar informa&ccedil;&otilde;es e intera&ccedil;&otilde;es em sistema com precis&atilde;o e aten&ccedil;&atilde;o aos detalhes.<br \/>&bull; Acompanhar tratativas quando necess&aacute;rio, mantendo a organiza&ccedil;&atilde;o e a qualidade do atendimento.<br \/>&bull; Utilizar sistemas e ferramentas digitais simultaneamente durante o atendimento.<br \/>&bull; Trabalhar em parceria com o time para garantir excel&ecirc;ncia, produtividade e melhoria cont&iacute;nua.<br \/>&bull; Contribuir para uma experi&ecirc;ncia simples, eficiente e humanizada em cada contato.<br \/>&bull; Agir com responsabilidade e seguir os procedimentos, as pol&iacute;ticas e os requisitos aplic&aacute;veis &agrave; opera&ccedil;&atilde;o.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p style=\\\"margin: 0; line-height: 22px;\\\">&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632; background-image: linear-gradient(90deg,#002632 0%,#007380 50%,#FD0104 100%); border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 28px; font-family: Montserrat, Arial, sans-serif; text-align: center; color: #ffffff;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; font-weight: bold; color: #25e2cc; margin-bottom: 8px;\\\">REMUNERA&Ccedil;&Atilde;O MENSAL<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 34px; line-height: 1.2; font-weight: bold; color: #ffffff; margin-bottom: 10px;\\\">Potencial de at&eacute; R$ 3.200,00<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.6; color: #ffffff;\\\">Valor considerando o sal&aacute;rio fixo de R$ 2.200,00 e remunera&ccedil;&atilde;o vari&aacute;vel de at&eacute; R$ 1.000,00 dispon&iacute;vel desde o primeiro m&ecirc;s, conforme indicadores e regras da opera&ccedil;&atilde;o.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p style=\\\"margin: 0; line-height: 22px;\\\">&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border: 1px solid #E7E7E7; border-radius: 8px; border-left: 5px solid #25E2CC;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Remunera&ccedil;&atilde;o e jornada<\/div>\\n<strong style=\\\"color: #002632;\\\">Sal&aacute;rio fixo:<\/strong> R$ 2.200,00<br \/><strong style=\\\"color: #002632;\\\">Remunera&ccedil;&atilde;o vari&aacute;vel:<\/strong> at&eacute; R$ 1.000,00 por m&ecirc;s, dispon&iacute;vel desde o primeiro m&ecirc;s e condicionada aos indicadores e &agrave;s regras da opera&ccedil;&atilde;o<br \/><strong style=\\\"color: #002632;\\\">Crit&eacute;rios da remunera&ccedil;&atilde;o vari&aacute;vel:<\/strong> indicadores e regras definidos pela opera&ccedil;&atilde;o, informados durante o processo seletivo e a integra&ccedil;&atilde;o<br \/><strong style=\\\"color: #002632;\\\">Escala:<\/strong> 5x2 c&iacute;clica, com atua&ccedil;&atilde;o aos finais de semana<br \/><strong style=\\\"color: #002632;\\\">Folgas:<\/strong> definidas conforme o ciclo da opera&ccedil;&atilde;o<br \/><strong style=\\\"color: #002632;\\\">Hor&aacute;rio da opera&ccedil;&atilde;o:<\/strong> funcionamento 24 horas, com turno definido conforme a necessidade da opera&ccedil;&atilde;o<br \/><strong style=\\\"color: #002632;\\\">Carga hor&aacute;ria di&aacute;ria:<\/strong> 8h12<br \/><strong style=\\\"color: #002632;\\\">Modelo de trabalho:<\/strong> presencial<br \/><strong style=\\\"color: #002632;\\\">Local:<\/strong> Concentrix BF4, Rua Tagipuru, 906, Barra Funda, S&atilde;o Paulo\/SP<br \/><strong style=\\\"color: #002632;\\\">Importante:<\/strong> os dias de trabalho, as folgas e o hor&aacute;rio ser&atilde;o confirmados durante o processo seletivo conforme o ciclo e a necessidade da opera&ccedil;&atilde;o.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p style=\\\"margin: 0; line-height: 22px;\\\">&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 8px;\\\">Benef&iacute;cios para apoiar sua jornada<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.7; color: #2b2c2c; margin-bottom: 20px;\\\">Na Concentrix, queremos que voc&ecirc; tenha suporte para cuidar do seu bem-estar, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div>\\n<strong style=\\\"color: #007380;\\\">Mais flexibilidade para sua rotina<\/strong> <br \/>&bull; VA\/VR flex&iacute;vel, em cart&atilde;o de ampla aceita&ccedil;&atilde;o <br \/><br \/><strong style=\\\"color: #007380;\\\">Cuidado com voc&ecirc; e sua fam&iacute;lia<\/strong> <br \/>&bull; Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica <br \/>&bull; Seguro de vida <br \/>&bull; Aux&iacute;lio creche\/bab&aacute; para crian&ccedil;as de at&eacute; 4 anos, conforme os crit&eacute;rios de elegibilidade <br \/>&bull; Wellhub, com acesso a academias, est&uacute;dios e servi&ccedil;os integrados voltados ao bem-estar <br \/><br \/><strong style=\\\"color: #007380;\\\">Aprendizado e novas possibilidades<\/strong> <br \/>&bull; Descontos e parcerias com faculdades e cursos de idiomas <br \/>&bull; Oportunidades para desenvolver novas habilidades no dia a dia <br \/>&bull; Plano de carreira com possibilidade de candidatura a posi&ccedil;&otilde;es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas <br \/><br \/><strong style=\\\"color: #007380;\\\">Um ambiente pensado para boas experi&ecirc;ncias<\/strong> <br \/>&bull; Espa&ccedil;os modernos e acolhedores <br \/>&bull; &Aacute;reas de descompress&atilde;o com salas de jogos e TV <br \/>&bull; Ambiente colaborativo, com troca de experi&ecirc;ncias e trabalho em equipe<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border: 1px solid #E7E7E7; border-radius: 8px; border-left: 5px solid #003D5B;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">O que buscamos em voc&ecirc;<\/div>\\n&bull; Ensino m&eacute;dio completo<br \/>&bull; 18 anos ou mais<br \/>&bull; Boa comunica&ccedil;&atilde;o escrita e foco no relacionamento com clientes<br \/>&bull; Empatia, aten&ccedil;&atilde;o aos detalhes e foco em solu&ccedil;&atilde;o<br \/>&bull; Boa digita&ccedil;&atilde;o e facilidade para utilizar sistemas simult&acirc;neos<br \/>&bull; Organiza&ccedil;&atilde;o para registrar informa&ccedil;&otilde;es com precis&atilde;o<br \/>&bull; Perfil colaborativo, resolutivo e focado na experi&ecirc;ncia do cliente<br \/>&bull; Familiaridade com tecnologia e disposi&ccedil;&atilde;o para aprender novos processos<br \/>&bull; Experi&ecirc;ncia com atendimento ao cliente, suporte por chat ou relacionamento ser&aacute; considerada um diferencial<br \/>&bull; Disponibilidade para trabalhar em escala 5x2 c&iacute;clica, incluindo finais de semana, e em turnos definidos conforme a opera&ccedil;&atilde;o<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p style=\\\"margin: 0; line-height: 22px;\\\">&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Como funciona o processo seletivo?<\/div>\\nNosso processo seletivo &eacute; simples e pensado para conhecer melhor o seu perfil:<br \/><br \/><strong style=\\\"color: #002632;\\\">Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<\/strong><br \/><br \/>As avalia&ccedil;&otilde;es s&atilde;o essenciais para continuar no processo seletivo. Reserve um momento tranquilo para realiz&aacute;-las com aten&ccedil;&atilde;o e siga todas as orienta&ccedil;&otilde;es apresentadas.<br \/><br \/>Durante o processo, poderemos conhecer melhor sua comunica&ccedil;&atilde;o escrita, sua capacidade de resolu&ccedil;&atilde;o e sua ader&ecirc;ncia &agrave; oportunidade.<br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder&aacute; enviar orienta&ccedil;&otilde;es por e-mail, telefone ou WhatsApp.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p style=\\\"margin: 0; line-height: 22px;\\\">&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border: 1px solid #E7E7E7; border-radius: 8px; border-left: 5px solid #25E2CC;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Diversidade que transforma experi&ecirc;ncias<\/div>\\nNa Concentrix, acreditamos que diferentes hist&oacute;rias, habilidades e perspectivas ajudam a criar experi&ecirc;ncias ainda melhores.<br \/><br \/>Esta oportunidade tamb&eacute;m est&aacute; aberta para Pessoas com Defici&ecirc;ncia. Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial.<br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato.<br \/><br \/><strong style=\\\"color: #002632;\\\">Queremos proporcionar uma experi&ecirc;ncia de sele&ccedil;&atilde;o respeitosa, acolhedora e acess&iacute;vel.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p style=\\\"margin: 0; line-height: 22px;\\\">&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px; border-left: 5px solid #007380;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Por que dar o pr&oacute;ximo passo com a Concentrix?<\/div>\\nAqui, sua capacidade de apoiar clientes pode se transformar em novas habilidades, experi&ecirc;ncias e possibilidades para sua carreira.<br \/><br \/>Voc&ecirc; poder&aacute; ampliar sua experi&ecirc;ncia com suporte por chat, relacionamento e resolu&ccedil;&atilde;o, atuando em um ambiente din&acirc;mico que exige organiza&ccedil;&atilde;o, responsabilidade e aten&ccedil;&atilde;o aos detalhes.<br \/><br \/>Cada contato ser&aacute; uma oportunidade de fortalecer sua comunica&ccedil;&atilde;o escrita, sua agilidade e sua capacidade de construir solu&ccedil;&otilde;es em colabora&ccedil;&atilde;o com o time.<br \/><br \/><strong style=\\\"color: #002632;\\\">Se voc&ecirc; quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc&ecirc;.<\/strong><br \/><br \/><strong style=\\\"color: #007380;\\\">Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p style=\\\"margin: 0; line-height: 22px;\\\">&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 190px; height: auto; margin: 0 auto 18px;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"190\\\" \/>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.7; color: #ffffff; margin-bottom: 6px;\\\">Apoie clientes. Crie solu&ccedil;&otilde;es. Impulsione sua carreira.<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; line-height: 1.4; font-weight: bold; color: #25e2cc;\\\">O real come&ccedil;a aqui.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\",\"ats_external_id\":\"R1752352\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"2200\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-08-26T20:59:08.250-03:00\",\"created_at\":\"2026-08-03T14:16:25.553-03:00\",\"latitude\":\"-23.5557714\",\"longitude\":\"-46.6395571\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzE1?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzE1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"01156\",\"primary_location\":{\"id\":\"BR-SAO-TAGIP-01\",\"wid\":\"129ccf8cfbba01471cd475bf980f0a3a\",\"descriptor\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"b8fd5a713f8b103ddec1375ec3250003\",\"address\":\"danilo.goncalves2@concentrix.com\"},\"last_name\":\"Goncalves\",\"first_name\":\"Danilo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0558\",\"wid\":\"f9af6d72609801b30a1ec6a34f0670dd\",\"descriptor\":\"Advisor I, Blended Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383939\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/Especialista-de-Suporte---Atendimento-ao-Cliente---So-Paulo-SP---Presencial_R1752352\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/Especialista-de-Suporte---Atendimento-ao-Cliente---So-Paulo-SP---Presencial_R1752352\/apply\",\"job_requisition_id\":\"R1752352\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1752352\",\"wid\":\"7b48c393eb741020f8231c0937510000\",\"descriptor\":\"R1752352 Especialista de Suporte | Atendimento ao Cliente | S\u00e3o Paulo\/SP - Presencial (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"b8fd5a713f8b103ddec1375ec3250003\",\"address\":\"danilo.goncalves2@concentrix.com\"},\"last_name\":\"Goncalves\",\"first_name\":\"Danilo\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"4\",\"campaign_id\":\"1314\",\"campaign_title\":\"R1752350 - Smiles Barueri\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento L1 | Vendas Consultivas | Barueri\/SP - Presencial\",\"street\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\",\"address\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\",\"city\":\"Barueri\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"1000\",\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<table style=\\\"border-bottom: 1px solid #E7E7E7;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"background: #002632; background-color: #002632; padding: 35px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 230px; height: auto; margin: 0 auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"230\\\" \/><\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 35px 30px 15px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 30px; font-weight: bold; color: #002632;\\\">Transforme conversas em oportunidades que geram valor<\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 0 30px 25px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 18px; line-height: 1.7; color: #2b2c2c;\\\">Oportunidade presencial em Barueri\/SP para quem quer desenvolver habilidades em atendimento ativo, vendas consultivas e relacionamento com clientes.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #002632; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Sua jornada como game-changer come&ccedil;a aqui<\/div>\\nVoc&ecirc; &eacute; uma pessoa comunicativa, gosta de conversar com clientes e quer desenvolver suas habilidades em atendimento e vendas? Ent&atilde;o essa oportunidade pode ser para voc&ecirc;. <br \/><br \/>Na <strong style=\\\"color: #002632;\\\">Concentrix<\/strong>, grandes experi&ecirc;ncias come&ccedil;am com pessoas. Cada conversa &eacute; uma oportunidade de ouvir, compreender necessidades e construir alternativas com respeito, clareza e foco em solu&ccedil;&atilde;o. <br \/><br \/>Atuando de forma <strong style=\\\"color: #007380;\\\">ativa e consultiva<\/strong>, voc&ecirc; poder&aacute; entrar em contato com uma carteira de clientes para apresentar um clube ou programa de benef&iacute;cios, compreender necessidades e explicar as condi&ccedil;&otilde;es dispon&iacute;veis com clareza. <br \/><br \/>Mais do que vender, voc&ecirc; vai desenvolver sua comunica&ccedil;&atilde;o, fortalecer sua capacidade de argumenta&ccedil;&atilde;o e fazer parte de um time que transforma conversas em oportunidades todos os dias. <br \/><br \/>Aqui, seu talento pode impulsionar sua jornada para se tornar um <strong style=\\\"color: #007380;\\\">game-changer<\/strong>.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Conhe&ccedil;a a oportunidade<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 24px; font-weight: bold; color: #007380; line-height: 1.4; margin-bottom: 18px;\\\">Agente de Atendimento L1 | Vendas Consultivas | Barueri\/SP - Presencial<\/div>\\n<strong style=\\\"color: #002632;\\\">No seu dia a dia, voc&ecirc; ir&aacute;:<\/strong> <br \/><br \/>&bull; Entrar em contato com clientes para apresentar uma solu&ccedil;&atilde;o de clube ou programa de benef&iacute;cios. <br \/>&bull; Realizar atendimento ativo por voz com comunica&ccedil;&atilde;o clara, empatia e foco em convers&atilde;o. <br \/>&bull; Compreender o perfil e as necessidades de cada cliente para conduzir a conversa de forma consultiva. <br \/>&bull; Apresentar informa&ccedil;&otilde;es sobre a solu&ccedil;&atilde;o, seus benef&iacute;cios e as condi&ccedil;&otilde;es dispon&iacute;veis de forma transparente. <br \/>&bull; Registrar informa&ccedil;&otilde;es em sistema com precis&atilde;o e aten&ccedil;&atilde;o aos detalhes. <br \/>&bull; Registrar corretamente os dados, as intera&ccedil;&otilde;es e o resultado de cada contato em sistema. <br \/>&bull; Utilizar diferentes sistemas, ferramentas digitais e recursos de atendimento simultaneamente. <br \/>&bull; Trabalhar em parceria com o time para garantir qualidade, resultados e melhoria cont&iacute;nua. <br \/>&bull; Desenvolver suas habilidades de comunica&ccedil;&atilde;o, negocia&ccedil;&atilde;o e relacionamento com clientes.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632; background-image: linear-gradient(90deg, #002632 0%, #007380 100%); border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 28px; font-family: Montserrat, Arial, sans-serif; text-align: center; color: #ffffff;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; font-weight: bold; color: #25e2cc; margin-bottom: 8px;\\\">REMUNERA&Ccedil;&Atilde;O MENSAL<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 34px; line-height: 1.2; font-weight: bold; color: #ffffff; margin-bottom: 10px;\\\">Potencial de at&eacute; R$ 2.221,00<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.6; color: #ffffff;\\\">Valor de refer&ecirc;ncia considerando o sal&aacute;rio fixo de R$ 1.621,00 e comiss&atilde;o de aproximadamente R$ 600,00. A comiss&atilde;o varia por venda e depende da performance e das regras da opera&ccedil;&atilde;o.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Remunera&ccedil;&atilde;o e jornada<\/div>\\n<strong style=\\\"color: #002632;\\\">Sal&aacute;rio fixo:<\/strong> R$ 1.621,00 <br \/><strong style=\\\"color: #002632;\\\">Comiss&atilde;o por venda:<\/strong> valores entre R$ 1,00 e R$ 32,80 por venda, conforme o produto, a performance e as regras da opera&ccedil;&atilde;o <br \/><strong style=\\\"color: #002632;\\\">Refer&ecirc;ncia de comiss&atilde;o:<\/strong> aproximadamente R$ 600,00 entre os maiores resultados atuais informados pela opera&ccedil;&atilde;o, sem garantia de pagamento m&iacute;nimo ou m&aacute;ximo <br \/><strong style=\\\"color: #002632;\\\">Escala:<\/strong> 5x2, de segunda a sexta-feira, com folgas fixas aos finais de semana <br \/><strong style=\\\"color: #002632;\\\">Hor&aacute;rio:<\/strong> das 9h00 &agrave;s 17h12 <br \/><strong style=\\\"color: #002632;\\\">Carga hor&aacute;ria informada:<\/strong> 8h12 de perman&ecirc;ncia di&aacute;ria, com jornada efetiva e intervalos conforme contrato e regras da opera&ccedil;&atilde;o <br \/><strong style=\\\"color: #002632;\\\">Modelo de trabalho:<\/strong> presencial <br \/><strong style=\\\"color: #002632;\\\">Modelo de trabalho:<\/strong> 100% presencial <br \/><strong style=\\\"color: #002632;\\\">Local:<\/strong> Alameda Araguaia, 2104, Alphaville Industrial, Barueri\/SP<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 8px;\\\">Benef&iacute;cios para apoiar sua jornada<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.7; color: #2b2c2c; margin-bottom: 20px;\\\">Na Concentrix, queremos que voc&ecirc; tenha suporte para cuidar do seu bem-estar, apoiar sua fam&iacute;lia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div>\\n<strong style=\\\"color: #007380;\\\">Mais flexibilidade para sua rotina<\/strong> <br \/>&bull; VA\/VR flex&iacute;vel, em cart&atilde;o de ampla aceita&ccedil;&atilde;o <br \/><br \/><strong style=\\\"color: #007380;\\\">Cuidado com voc&ecirc; e sua fam&iacute;lia<\/strong> <br \/>&bull; Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica <br \/>&bull; Seguro de vida <br \/><strong style=\\\"color: #007380;\\\">Aprendizado e novas possibilidades<\/strong> <br \/>&bull; Parcerias com descontos exclusivos <br \/>&bull; Oportunidades para desenvolver habilidades em vendas consultivas, comunica&ccedil;&atilde;o, negocia&ccedil;&atilde;o e relacionamento com clientes <br \/>&bull; Desenvolvimento profissional em um ambiente din&acirc;mico e orientado a resultados <br \/>&bull; Plano de carreira com possibilidade de candidatura a posi&ccedil;&otilde;es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas <br \/><br \/><strong style=\\\"color: #007380;\\\">Um ambiente pensado para boas experi&ecirc;ncias<\/strong> <br \/>&bull; Espa&ccedil;os modernos e acolhedores <br \/>&bull; &Aacute;reas de descompress&atilde;o com salas de jogos e TV <br \/>&bull; Ambiente colaborativo, com troca de experi&ecirc;ncias e trabalho em equipe<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #003D5B; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">O que buscamos em voc&ecirc;<\/div>\\n&bull; Ensino m&eacute;dio completo <br \/>&bull; 18 anos ou mais <br \/>&bull; Escuta ativa, empatia e habilidade para conduzir conversas com clareza <br \/>&bull; Perfil consultivo, persuasivo e focado em resultados <br \/>&bull; Interesse em atuar com atendimento ativo e vendas por voz <br \/>&bull; Organiza&ccedil;&atilde;o para registrar informa&ccedil;&otilde;es e acompanhar resultados com precis&atilde;o <br \/>&bull; Boa digita&ccedil;&atilde;o e facilidade para utilizar sistemas simult&acirc;neos <br \/>&bull; Familiaridade com tecnologia e disposi&ccedil;&atilde;o para aprender novos processos <br \/>&bull; Disponibilidade para trabalhar em um dos hor&aacute;rios informados <br \/>&bull; Disponibilidade para trabalhar presencialmente na Barra Funda, em S&atilde;o Paulo <br \/>&bull; Experi&ecirc;ncia com atendimento, vendas, reten&ccedil;&atilde;o, negocia&ccedil;&atilde;o ou relacionamento com clientes ser&aacute; considerada um diferencial<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Como funciona o processo seletivo?<\/div>\\nNosso processo seletivo &eacute; simples e pensado para conhecer melhor o seu perfil: <br \/><br \/><strong style=\\\"color: #002632;\\\">Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<\/strong> <br \/><br \/>As avalia&ccedil;&otilde;es s&atilde;o essenciais para continuar no processo seletivo. Reserve um momento tranquilo para realiz&aacute;-las com aten&ccedil;&atilde;o e siga todas as orienta&ccedil;&otilde;es apresentadas. <br \/><br \/>Durante o processo, poderemos conhecer melhor sua comunica&ccedil;&atilde;o, sua capacidade de negocia&ccedil;&atilde;o e sua ader&ecirc;ncia &agrave; oportunidade. <br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder&aacute; enviar orienta&ccedil;&otilde;es por e-mail, telefone ou WhatsApp.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Diversidade que transforma experi&ecirc;ncias<\/div>\\nNa Concentrix, acreditamos que diferentes hist&oacute;rias, habilidades e perspectivas ajudam a criar experi&ecirc;ncias ainda melhores. <br \/><br \/>Esta oportunidade tamb&eacute;m est&aacute; aberta para pessoas com defici&ecirc;ncia. Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial. <br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato. <br \/><br \/><strong style=\\\"color: #002632;\\\">Queremos proporcionar uma experi&ecirc;ncia de sele&ccedil;&atilde;o respeitosa, acolhedora e acess&iacute;vel.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-left: 5px solid #007380; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Por que dar o pr&oacute;ximo passo com a Concentrix?<\/div>\\nAqui, sua comunica&ccedil;&atilde;o pode se transformar em novas habilidades, resultados e possibilidades para sua carreira. <br \/><br \/>Voc&ecirc; poder&aacute; desenvolver sua capacidade de argumenta&ccedil;&atilde;o, ampliar sua experi&ecirc;ncia com vendas consultivas e atuar em um ambiente que conecta pessoas, tecnologia e oportunidades. <br \/><br \/>Cada contato ser&aacute; uma oportunidade de compreender necessidades, apresentar benef&iacute;cios com clareza e fortalecer sua experi&ecirc;ncia profissional em vendas e relacionamento com clientes. <br \/><br \/><strong style=\\\"color: #002632;\\\">Se voc&ecirc; quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc&ecirc;.<\/strong> <br \/><br \/><strong style=\\\"color: #007380;\\\">Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 190px; height: auto; margin: 0 auto 18px auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"190\\\" \/>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.7; color: #ffffff; margin-bottom: 6px;\\\">Conecte pessoas. Crie oportunidades. Impulsione sua carreira.<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; line-height: 1.4; font-weight: bold; color: #25e2cc;\\\">O real come&ccedil;a aqui.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\",\"ats_external_id\":\"R1752350\",\"location\":\"Barueri, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-08-24T20:59:06.283-03:00\",\"created_at\":\"2026-08-03T14:08:42.490-03:00\",\"latitude\":\"-23.5035117\",\"longitude\":\"-46.8785468\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzE0?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzE0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"aviation\",\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Barueri\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"1000\",\"primary_location\":{\"id\":\"BR-BAR-ARAGU-01\",\"wid\":\"60ee49090703101b50781ce0aaf00000\",\"descriptor\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"b8fd5a713f8b103ddec1375ec3250003\",\"address\":\"danilo.goncalves2@concentrix.com\"},\"last_name\":\"Goncalves\",\"first_name\":\"Danilo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0610\",\"wid\":\"f9af6d726098012df3d36dfc4f068be2\",\"descriptor\":\"Advisor I, Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383967\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Barueri---Condomnio-Centro-Empresarial-Araguaia-Corporate\/Agente-de-Atendimento-L1---Vendas-Consultivas---Barueri-SP---Presencial_R1752350\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Barueri---Condomnio-Centro-Empresarial-Araguaia-Corporate\/Agente-de-Atendimento-L1---Vendas-Consultivas---Barueri-SP---Presencial_R1752350\/apply\",\"job_requisition_id\":\"R1752350\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1752350\",\"wid\":\"6fd6e8c183491020f7b989a1fb6f0000\",\"descriptor\":\"R1752350 Agente de Atendimento L1 | Vendas Consultivas | Barueri\/SP - Presencial (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"b8fd5a713f8b103ddec1375ec3250003\",\"address\":\"danilo.goncalves2@concentrix.com\"},\"last_name\":\"Goncalves\",\"first_name\":\"Danilo\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"5\",\"campaign_id\":\"1313\",\"campaign_title\":\"R1752347 - 5Andar - SP\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento | BKO e Suporte ao Cliente | S\u00e3o Paulo\/SP - Presencial\",\"street\":\"BRA Sao Paulo - AV. CRUZEIRO DO SUL 2350\",\"address\":\"BRA Sao Paulo - AV. CRUZEIRO DO SUL 2350\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"02030-000\",\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento | BKO e Suporte ao Cliente | S\u00e3o Paulo\/SP - Presencial\",\"long_description\":\"<table style=\\\"width: 100%; background: #F2F2F2;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 0;\\\">\\n<table style=\\\"width: 100%; background: #FFFFFF; border-bottom: 1px solid #E7E7E7;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"background: #002632; padding: 35px 20px; font-family: Montserrat,Arial,sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 230px; height: auto; margin: 0 auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"230\\\" \/><\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 35px 30px 15px; font-family: Montserrat,Arial,sans-serif; font-size: 30px; font-weight: bold; color: #002632;\\\">Transforme casos complexos em solu&ccedil;&otilde;es que fazem a diferen&ccedil;a<\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 0 30px 25px; font-family: Montserrat,Arial,sans-serif; font-size: 18px; line-height: 1.7; color: #2b2c2c;\\\">Oportunidade presencial em S&atilde;o Paulo\/SP para quem quer atuar com atendimento especializado, backoffice, an&aacute;lise de casos e resolu&ccedil;&atilde;o de demandas complexas.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<table style=\\\"width: 100%; background: #F2F2F2; background-color: #f2f2f2; border: 1px solid #F2F2F2; border-radius: 8px; border-left: 5px solid #002632;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat,Arial,sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat,Arial,sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Sua jornada como game-changer come&ccedil;a aqui<\/div>\\nVoc&ecirc; gosta de resolver problemas, analisar informa&ccedil;&otilde;es e apoiar clientes em situa&ccedil;&otilde;es que exigem cuidado, organiza&ccedil;&atilde;o e aten&ccedil;&atilde;o aos detalhes? Ent&atilde;o essa oportunidade pode ser para voc&ecirc;.<br \/><br \/>Na <strong style=\\\"color: #002632;\\\">Concentrix<\/strong>, cada intera&ccedil;&atilde;o &eacute; uma oportunidade de compreender o cen&aacute;rio do cliente, organizar informa&ccedil;&otilde;es e construir solu&ccedil;&otilde;es com clareza, responsabilidade e foco em resolu&ccedil;&atilde;o.<br \/><br \/>Voc&ecirc; poder&aacute; atuar em frentes de <strong style=\\\"color: #007380;\\\">BackOffice, suporte ao cliente, media&ccedil;&atilde;o, an&aacute;lise de casos e acompanhamento de tratativas<\/strong>, apoiando clientes por e-mail, chat e telefone, incluindo contatos ativos quando necess&aacute;rio.<br \/><br \/>Mais do que responder solicita&ccedil;&otilde;es, voc&ecirc; vai analisar contextos, acompanhar casos e contribuir para que situa&ccedil;&otilde;es complexas sejam conduzidas de forma organizada e resolutiva enquanto constr&oacute;i sua jornada como <strong style=\\\"color: #007380;\\\">game-changer<\/strong>.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p style=\\\"margin: 0; line-height: 22px;\\\">&nbsp;<\/p>\\n<table style=\\\"width: 100%; background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat,Arial,sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat,Arial,sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Conhe&ccedil;a a oportunidade<\/div>\\n<div style=\\\"font-size: 24px; font-weight: bold; color: #007380; line-height: 1.4; margin-bottom: 18px;\\\">Agente de Atendimento | BackOffice e Suporte ao Cliente | S&atilde;o Paulo\/SP - Presencial<\/div>\\n<strong style=\\\"color: #002632;\\\">No seu dia a dia, voc&ecirc; poder&aacute;:<\/strong><br \/><br \/>&bull; Apoiar clientes com demandas que exigem an&aacute;lise, acompanhamento e resolu&ccedil;&atilde;o.<br \/>&bull; Conduzir casos cr&iacute;ticos ou situa&ccedil;&otilde;es que j&aacute; passaram por diferentes &aacute;reas.<br \/>&bull; Apoiar dificuldades relacionadas a produtos, servi&ccedil;os, contratos ou processos.<br \/>&bull; Mediar solicita&ccedil;&otilde;es em busca de solu&ccedil;&otilde;es claras, organizadas e eficientes.<br \/>&bull; Atender por e-mail, chat e telefone, incluindo contatos ativos quando necess&aacute;rio.<br \/>&bull; Validar informa&ccedil;&otilde;es, documentos e registros.<br \/>&bull; Registrar intera&ccedil;&otilde;es com precis&atilde;o e manter o hist&oacute;rico dos casos organizado.<br \/>&bull; Trabalhar em parceria com o time para manter qualidade, produtividade e melhoria cont&iacute;nua.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p style=\\\"margin: 0; line-height: 22px;\\\">&nbsp;<\/p>\\n<table style=\\\"width: 100%; background: #002632; background-image: linear-gradient(90deg,#002632 0%,#007380 100%); border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 28px; font-family: Montserrat,Arial,sans-serif; color: #ffffff;\\\" align=\\\"center\\\">\\n<div style=\\\"font-size: 15px; font-weight: bold; color: #25e2cc; margin-bottom: 8px;\\\">REMUNERA&Ccedil;&Atilde;O MENSAL<\/div>\\n<div style=\\\"font-size: 34px; font-weight: bold; color: #ffffff; margin-bottom: 10px;\\\">Potencial de at&eacute; R$ 3.184,00<\/div>\\n<div style=\\\"font-size: 15px; line-height: 1.6; color: #ffffff;\\\">Valor considerando o sal&aacute;rio fixo de R$ 2.084,00 e remunera&ccedil;&atilde;o vari&aacute;vel de at&eacute; R$ 1.100,00 ap&oacute;s 60 dias de admiss&atilde;o, conforme indicadores e regras da opera&ccedil;&atilde;o.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p style=\\\"margin: 0; line-height: 22px;\\\">&nbsp;<\/p>\\n<table style=\\\"width: 100%; background: #F2F2F2; background-color: #f2f2f2; border: 1px solid #F2F2F2; border-radius: 8px; border-left: 5px solid #25E2CC;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat,Arial,sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat,Arial,sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Remunera&ccedil;&atilde;o e jornada<\/div>\\n<strong style=\\\"color: #002632;\\\">Sal&aacute;rio fixo:<\/strong> R$ 2.084,00<br \/><strong style=\\\"color: #002632;\\\">Remunera&ccedil;&atilde;o vari&aacute;vel:<\/strong> at&eacute; R$ 1.100,00 por m&ecirc;s, dispon&iacute;vel ap&oacute;s 60 dias de admiss&atilde;o e condicionada aos indicadores e &agrave;s regras da opera&ccedil;&atilde;o<br \/><strong style=\\\"color: #002632;\\\">Indicadores considerados:<\/strong> NPS, assiduidade e produtividade, conforme os crit&eacute;rios vigentes<br \/><strong style=\\\"color: #002632;\\\">Escala:<\/strong> 6x1, conforme a posi&ccedil;&atilde;o e a necessidade da opera&ccedil;&atilde;o<br \/><strong style=\\\"color: #002632;\\\">Hor&aacute;rios:<\/strong> op&ccedil;&otilde;es entre 8h00 e 20h40, em turnos de manh&atilde; ou tarde<br \/><strong style=\\\"color: #002632;\\\">Carga hor&aacute;ria:<\/strong> 6h20 ou 8h20 por dia, conforme a posi&ccedil;&atilde;o<br \/><strong style=\\\"color: #002632;\\\">Modelo:<\/strong> presencial<br \/><strong style=\\\"color: #002632;\\\">Local:<\/strong> Rua Arquiteto Olavo Redig de Campos, Morumbi, S&atilde;o Paulo\/SP<br \/><strong style=\\\"color: #002632;\\\">Importante:<\/strong> escala, jornada e hor&aacute;rio ser&atilde;o confirmados durante o processo seletivo.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p style=\\\"margin: 0; line-height: 22px;\\\">&nbsp;<\/p>\\n<table style=\\\"width: 100%; background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat,Arial,sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat,Arial,sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Benef&iacute;cios para apoiar sua jornada<\/div>\\n<strong style=\\\"color: #007380;\\\">Mais praticidade para sua rotina<\/strong><br \/>&bull; Vale-alimenta&ccedil;&atilde;o ou vale-refei&ccedil;&atilde;o<br \/>&bull; Vale-transporte<br \/><br \/><strong style=\\\"color: #007380;\\\">Cuidado com voc&ecirc;<\/strong><br \/>&bull; Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>&bull; Seguro de vida<br \/>&bull; Wellhub, conforme disponibilidade e crit&eacute;rios do benef&iacute;cio<br \/><br \/><strong style=\\\"color: #007380;\\\">Aprendizado e novas possibilidades<\/strong><br \/>&bull; Parcerias com descontos exclusivos<br \/>&bull; Desenvolvimento em an&aacute;lise, backoffice, suporte, media&ccedil;&atilde;o e resolu&ccedil;&atilde;o de casos<br \/>&bull; Plano de carreira conforme performance, requisitos e disponibilidade de vagas<br \/><br \/><strong style=\\\"color: #007380;\\\">Um ambiente pensado para boas experi&ecirc;ncias<\/strong><br \/>&bull; Trabalho colaborativo com suporte do time<br \/>&bull; Ambiente din&acirc;mico, com troca de experi&ecirc;ncias e foco em qualidade<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p style=\\\"margin: 0; line-height: 22px;\\\">&nbsp;<\/p>\\n<table style=\\\"width: 100%; background: #F2F2F2; background-color: #f2f2f2; border: 1px solid #F2F2F2; border-radius: 8px; border-left: 5px solid #003D5B;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat,Arial,sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat,Arial,sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">O que buscamos em voc&ecirc;<\/div>\\n&bull; Ensino m&eacute;dio completo e 18 anos ou mais<br \/>&bull; Boa comunica&ccedil;&atilde;o oral e escrita<br \/>&bull; Escuta ativa, empatia e foco em solu&ccedil;&atilde;o<br \/>&bull; Boa digita&ccedil;&atilde;o e facilidade com sistemas simult&acirc;neos<br \/>&bull; Organiza&ccedil;&atilde;o para lidar com casos, registros e acompanhamentos<br \/>&bull; Perfil anal&iacute;tico, colaborativo e atento aos detalhes<br \/>&bull; Familiaridade com tecnologia e disposi&ccedil;&atilde;o para aprender<br \/>&bull; Experi&ecirc;ncia com atendimento, backoffice, suporte, media&ccedil;&atilde;o ou tratativas de casos ser&aacute; um diferencial<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p style=\\\"margin: 0; line-height: 22px;\\\">&nbsp;<\/p>\\n<table style=\\\"width: 100%; background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat,Arial,sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat,Arial,sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Como funciona o processo seletivo<\/div>\\nNosso processo &eacute; pensado para conhecer melhor seu perfil:<br \/><br \/><strong style=\\\"color: #002632;\\\">Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<\/strong><br \/><br \/>As avalia&ccedil;&otilde;es s&atilde;o essenciais para continuar. Reserve um momento tranquilo para realiz&aacute;-las e acompanhe seu e-mail, telefone e WhatsApp. Durante o processo, poderemos avaliar sua comunica&ccedil;&atilde;o, capacidade anal&iacute;tica e ader&ecirc;ncia &agrave;s posi&ccedil;&otilde;es dispon&iacute;veis.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p style=\\\"margin: 0; line-height: 22px;\\\">&nbsp;<\/p>\\n<table style=\\\"width: 100%; background: #F2F2F2; background-color: #f2f2f2; border: 1px solid #F2F2F2; border-radius: 8px; border-left: 5px solid #25E2CC;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat,Arial,sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat,Arial,sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Diversidade que transforma experi&ecirc;ncias<\/div>\\nNa Concentrix, diferentes hist&oacute;rias, habilidades e perspectivas ajudam a criar experi&ecirc;ncias ainda melhores.<br \/><br \/>Esta oportunidade tamb&eacute;m est&aacute; aberta para Pessoas com Defici&ecirc;ncia. Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time.<br \/><br \/><strong style=\\\"color: #002632;\\\">Queremos proporcionar uma experi&ecirc;ncia de sele&ccedil;&atilde;o respeitosa, acolhedora e acess&iacute;vel.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p style=\\\"margin: 0; line-height: 22px;\\\">&nbsp;<\/p>\\n<table style=\\\"width: 100%; background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px; border-left: 5px solid #007380;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat,Arial,sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat,Arial,sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Por que dar o pr&oacute;ximo passo com a Concentrix?<\/div>\\nSua capacidade de analisar informa&ccedil;&otilde;es e apoiar clientes pode se transformar em novas habilidades e possibilidades para sua carreira.<br \/><br \/>Voc&ecirc; poder&aacute; ampliar sua experi&ecirc;ncia com backoffice, media&ccedil;&atilde;o, suporte e acompanhamento de casos, fortalecendo seu racioc&iacute;nio anal&iacute;tico, sua comunica&ccedil;&atilde;o e sua capacidade de construir solu&ccedil;&otilde;es em colabora&ccedil;&atilde;o com diferentes &aacute;reas.<br \/><br \/><strong style=\\\"color: #002632;\\\">Se voc&ecirc; quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc&ecirc;.<\/strong><br \/><br \/><strong style=\\\"color: #007380;\\\">Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p style=\\\"margin: 0; line-height: 22px;\\\">&nbsp;<\/p>\\n<table style=\\\"width: 100%; background: #002632;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 20px; font-family: Montserrat,Arial,sans-serif;\\\" align=\\\"center\\\"><img style=\\\"display: block; border: 0; max-width: 190px; height: auto; margin: 0 auto 18px;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"190\\\" \/>\\n<div style=\\\"font-size: 16px; color: #ffffff; margin-bottom: 6px;\\\">Analise casos. Crie solu&ccedil;&otilde;es. Impulsione sua carreira.<\/div>\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #25e2cc;\\\">O real come&ccedil;a aqui.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\",\"ats_external_id\":\"R1752347\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"2084\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-08-26T20:59:08.225-03:00\",\"created_at\":\"2026-08-03T13:59:08.206-03:00\",\"latitude\":\"-23.5557714\",\"longitude\":\"-46.6395571\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzEz?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzEz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"real_estate\",\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"02030-000\",\"primary_location\":{\"id\":\"BR-SAO-CRUZE-01\",\"wid\":\"68dbf0c92c83101d87af5a8c8b980000\",\"descriptor\":\"BRA Sao Paulo - AV. CRUZEIRO DO SUL 2350\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"b8fd5a713f8b103ddec1375ec3250003\",\"address\":\"danilo.goncalves2@concentrix.com\"},\"last_name\":\"Goncalves\",\"first_name\":\"Danilo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0558\",\"wid\":\"f9af6d72609801b30a1ec6a34f0670dd\",\"descriptor\":\"Advisor I, Blended Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383933\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---AV-CRUZEIRO-DO-SUL-2350\/Agente-de-Atendimento---Backoffice-e-Suporte-ao-Cliente---So-Paulo-SP---Presencial_R1752347\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---AV-CRUZEIRO-DO-SUL-2350\/Agente-de-Atendimento---Backoffice-e-Suporte-ao-Cliente---So-Paulo-SP---Presencial_R1752347\/apply\",\"job_requisition_id\":\"R1752347\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1752347\",\"wid\":\"944478c66b491020f75e0d005d560000\",\"descriptor\":\"R1752347 Agente de Atendimento | Backoffice e Suporte ao Cliente | S\u00e3o Paulo\/SP - Presencial (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"b8fd5a713f8b103ddec1375ec3250003\",\"address\":\"danilo.goncalves2@concentrix.com\"},\"last_name\":\"Goncalves\",\"first_name\":\"Danilo\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"6\",\"campaign_id\":\"1312\",\"campaign_title\":\"R1752344 - Akzo - SP\",\"campaign_type\":\"job_application\",\"job_title\":\"Atendimento ao Cliente | Segmento de Tintas e Solu\u00e7\u00f5es para Pintura | W@H\",\"street\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"address\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"01156\",\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"The Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<table style=\\\"border-bottom: 1px solid #E7E7E7;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"background: #002632; background-color: #002632; padding: 35px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 230px; height: auto; margin: 0 auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"230\\\" \/><\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 35px 30px 15px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 30px; font-weight: bold; color: #002632;\\\">Transforme d&uacute;vidas em solu&ccedil;&otilde;es que ajudam cada projeto a ganhar vida<\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 0 30px 25px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 18px; line-height: 1.7; color: #2b2c2c;\\\">Oportunidade em home office para quem quer atuar com atendimento, suporte e solu&ccedil;&otilde;es no segmento de tintas e pintura.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #002632; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Sua jornada como game-changer come&ccedil;a aqui<\/div>\\nVoc&ecirc; gosta de ajudar pessoas, tem boa comunica&ccedil;&atilde;o e quer atuar em uma opera&ccedil;&atilde;o que conecta atendimento, tecnologia e solu&ccedil;&otilde;es para diferentes projetos? Ent&atilde;o essa oportunidade pode ser para voc&ecirc;. <br \/><br \/>Na <strong style=\\\"color: #002632;\\\">Concentrix<\/strong>, grandes experi&ecirc;ncias come&ccedil;am com pessoas. Cada intera&ccedil;&atilde;o &eacute; uma oportunidade de ouvir, compreender necessidades e apoiar clientes, lojistas e profissionais com clareza, agilidade e foco em solu&ccedil;&atilde;o. <br \/><br \/>Nesta oportunidade, voc&ecirc; poder&aacute; atuar em diferentes frentes relacionadas ao segmento de <strong style=\\\"color: #007380;\\\">tintas, pintura e solu&ccedil;&otilde;es para o varejo<\/strong>, apoiando demandas comerciais, administrativas, t&eacute;cnicas e de relacionamento com clientes. <br \/><br \/>Mais do que responder d&uacute;vidas, voc&ecirc; vai transformar solicita&ccedil;&otilde;es em orienta&ccedil;&otilde;es &uacute;teis, acompanhar demandas e contribuir para uma experi&ecirc;ncia mais simples e positiva. <br \/><br \/>Tudo isso em um modelo de trabalho remoto que permitir&aacute; desenvolver novas habilidades e construir sua jornada como <strong style=\\\"color: #007380;\\\">game-changer<\/strong>.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Conhe&ccedil;a a oportunidade<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 24px; font-weight: bold; color: #007380; line-height: 1.4; margin-bottom: 18px;\\\">Atendimento ao Cliente | Tintas e Solu&ccedil;&otilde;es para Pintura | Home Office<\/div>\\n<strong style=\\\"color: #002632;\\\">Conforme a frente de atua&ccedil;&atilde;o, voc&ecirc; poder&aacute;:<\/strong> <br \/><br \/>&bull; Atender clientes, consumidores, lojistas e profissionais do segmento de pintura. <br \/>&bull; Prestar suporte e esclarecer d&uacute;vidas sobre produtos, aplica&ccedil;&otilde;es e orienta&ccedil;&otilde;es gerais. <br \/>&bull; Apoiar tratativas comerciais e administrativas, incluindo boletos, pedidos, cancelamentos e informa&ccedil;&otilde;es cadastrais. <br \/>&bull; Analisar solicita&ccedil;&otilde;es com base em fotos, v&iacute;deos e outras informa&ccedil;&otilde;es enviadas pelos clientes. <br \/>&bull; Realizar atendimentos receptivos e contatos ativos para retorno de solu&ccedil;&otilde;es e acompanhamento de casos. <br \/>&bull; Registrar informa&ccedil;&otilde;es em sistema com precis&atilde;o, organiza&ccedil;&atilde;o e aten&ccedil;&atilde;o aos detalhes. <br \/>&bull; Acompanhar demandas e direcionar solicita&ccedil;&otilde;es &agrave;s &aacute;reas respons&aacute;veis quando necess&aacute;rio. <br \/>&bull; Trabalhar em parceria com o time para garantir qualidade, agilidade e melhoria cont&iacute;nua. <br \/>&bull; Contribuir para uma experi&ecirc;ncia clara, resolutiva e positiva em cada intera&ccedil;&atilde;o.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632; background-image: linear-gradient(90deg, #002632 0%, #007380 100%); border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 28px; font-family: Montserrat, Arial, sans-serif; text-align: center; color: #ffffff;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; font-weight: bold; color: #25e2cc; margin-bottom: 8px;\\\">REMUNERA&Ccedil;&Atilde;O MENSAL<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 34px; line-height: 1.2; font-weight: bold; color: #ffffff; margin-bottom: 10px;\\\">A partir de R$ 1.621,00<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.6; color: #ffffff;\\\">O valor poder&aacute; variar conforme o perfil da posi&ccedil;&atilde;o e as caracter&iacute;sticas da opera&ccedil;&atilde;o, com detalhamento durante o processo seletivo.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Remunera&ccedil;&atilde;o e jornada<\/div>\\n<strong style=\\\"color: #002632;\\\">Remunera&ccedil;&atilde;o:<\/strong> a partir de R$ 1.621,00, podendo variar conforme o perfil da posi&ccedil;&atilde;o e a opera&ccedil;&atilde;o <br \/><strong style=\\\"color: #002632;\\\">Escala:<\/strong> 5x2, de segunda a sexta-feira <br \/><strong style=\\\"color: #002632;\\\">Hor&aacute;rio de atua&ccedil;&atilde;o:<\/strong> a partir das 8h00, com jornada e hor&aacute;rio final definidos conforme a posi&ccedil;&atilde;o e a necessidade da opera&ccedil;&atilde;o <br \/><strong style=\\\"color: #002632;\\\">Modelo de trabalho:<\/strong> home office <br \/><strong style=\\\"color: #002632;\\\">Importante:<\/strong> os detalhes de jornada, hor&aacute;rio e elegibilidade para o trabalho remoto ser&atilde;o confirmados durante o processo seletivo<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 8px;\\\">Benef&iacute;cios para apoiar sua jornada<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.7; color: #2b2c2c; margin-bottom: 20px;\\\">Na Concentrix, queremos que voc&ecirc; tenha suporte para cuidar do seu bem-estar, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div>\\n<strong style=\\\"color: #007380;\\\">Mais praticidade para sua rotina<\/strong> <br \/>&bull; Vale-alimenta&ccedil;&atilde;o ou vale-refei&ccedil;&atilde;o <br \/>&bull; Vale-transporte, quando aplic&aacute;vel e conforme os crit&eacute;rios de elegibilidade <br \/><br \/><strong style=\\\"color: #007380;\\\">Cuidado com voc&ecirc;<\/strong> <br \/>&bull; Assist&ecirc;ncia m&eacute;dica <br \/>&bull; Assist&ecirc;ncia odontol&oacute;gica <br \/>&bull; Seguro de vida <br \/>&bull; Wellhub, anteriormente Gympass, conforme disponibilidade e crit&eacute;rios do benef&iacute;cio <br \/><br \/><strong style=\\\"color: #007380;\\\">Aprendizado e novas possibilidades<\/strong> <br \/>&bull; Parcerias com descontos exclusivos <br \/>&bull; Oportunidades para desenvolver habilidades em atendimento, suporte, rotinas administrativas e relacionamento com clientes <br \/>&bull; Plano de carreira com possibilidade de candidatura a posi&ccedil;&otilde;es internas, conforme performance, requisitos da oportunidade e disponibilidade de vagas <br \/><br \/><strong style=\\\"color: #007380;\\\">Uma experi&ecirc;ncia conectada<\/strong> <br \/>&bull; Trabalho colaborativo com suporte do time e acompanhamento da opera&ccedil;&atilde;o <br \/>&bull; Modelo remoto conforme os requisitos e as condi&ccedil;&otilde;es definidos para a posi&ccedil;&atilde;o<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #003D5B; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">O que buscamos em voc&ecirc;<\/div>\\n&bull; Ensino m&eacute;dio completo <br \/>&bull; 18 anos ou mais <br \/>&bull; Boa comunica&ccedil;&atilde;o oral e escrita, escuta ativa e foco em solu&ccedil;&atilde;o <br \/>&bull; Boa digita&ccedil;&atilde;o e facilidade para utilizar sistemas simult&acirc;neos <br \/>&bull; Conhecimento intermedi&aacute;rio do Pacote Office <br \/>&bull; Organiza&ccedil;&atilde;o para registrar informa&ccedil;&otilde;es e acompanhar solicita&ccedil;&otilde;es com precis&atilde;o <br \/>&bull; Familiaridade com tecnologia e disposi&ccedil;&atilde;o para aprender novos processos <br \/>&bull; Autonomia, responsabilidade e organiza&ccedil;&atilde;o para trabalhar remotamente <br \/>&bull; Ambiente adequado para o trabalho em home office, conforme os requisitos informados durante o processo seletivo <br \/>&bull; Experi&ecirc;ncia com atendimento ao cliente, suporte t&eacute;cnico, rotinas administrativas ou demandas comerciais ser&aacute; considerada um diferencial <br \/>&bull; Interesse em atuar com clientes, lojistas e profissionais do segmento de tintas e pintura<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Como funciona o processo seletivo?<\/div>\\nNosso processo seletivo &eacute; simples e pensado para conhecer melhor o seu perfil: <br \/><br \/><strong style=\\\"color: #002632;\\\">Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<\/strong> <br \/><br \/>As avalia&ccedil;&otilde;es s&atilde;o essenciais para continuar no processo seletivo. Reserve um momento tranquilo para realiz&aacute;-las com aten&ccedil;&atilde;o e siga todas as orienta&ccedil;&otilde;es apresentadas. <br \/><br \/>Durante o processo, tamb&eacute;m poder&atilde;o ser avaliados os requisitos necess&aacute;rios para atua&ccedil;&atilde;o em home office. <br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder&aacute; enviar orienta&ccedil;&otilde;es por e-mail, telefone ou WhatsApp.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Diversidade que transforma experi&ecirc;ncias<\/div>\\nNa Concentrix, acreditamos que diferentes hist&oacute;rias, habilidades e perspectivas ajudam a criar experi&ecirc;ncias ainda melhores. <br \/><br \/>Esta oportunidade tamb&eacute;m est&aacute; aberta para pessoas com defici&ecirc;ncia. Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial. <br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato. <br \/><br \/><strong style=\\\"color: #002632;\\\">Queremos proporcionar uma experi&ecirc;ncia de sele&ccedil;&atilde;o respeitosa, acolhedora e acess&iacute;vel.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-left: 5px solid #007380; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Por que dar o pr&oacute;ximo passo com a Concentrix?<\/div>\\nAqui, sua comunica&ccedil;&atilde;o pode se transformar em novas habilidades, experi&ecirc;ncias e possibilidades para sua carreira. <br \/><br \/>Voc&ecirc; poder&aacute; ampliar sua experi&ecirc;ncia com atendimento, suporte e diferentes tipos de demanda, enquanto conhece melhor um segmento presente em projetos, reformas e transforma&ccedil;&otilde;es de ambientes. <br \/><br \/>O modelo remoto tamb&eacute;m exige autonomia, organiza&ccedil;&atilde;o e colabora&ccedil;&atilde;o, compet&ecirc;ncias importantes para continuar desenvolvendo sua trajet&oacute;ria profissional. <br \/><br \/><strong style=\\\"color: #002632;\\\">Se voc&ecirc; quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc&ecirc;.<\/strong> <br \/><br \/><strong style=\\\"color: #007380;\\\">Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 190px; height: auto; margin: 0 auto 18px auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"190\\\" \/>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.7; color: #ffffff; margin-bottom: 6px;\\\">Transforme d&uacute;vidas. Oriente solu&ccedil;&otilde;es. Impulsione sua carreira.<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; line-height: 1.4; font-weight: bold; color: #25e2cc;\\\">O real come&ccedil;a aqui.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\",\"ats_external_id\":\"R1752344\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-26T20:59:08.200-03:00\",\"created_at\":\"2026-08-03T13:48:54.262-03:00\",\"latitude\":\"-23.5557714\",\"longitude\":\"-46.6395571\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzEy?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzEy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"building_and_construction\",\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"01156\",\"primary_location\":{\"id\":\"BR-SAO-TAGIP-01\",\"wid\":\"129ccf8cfbba01471cd475bf980f0a3a\",\"descriptor\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"b8fd5a713f8b103ddec1375ec3250003\",\"address\":\"danilo.goncalves2@concentrix.com\"},\"last_name\":\"Goncalves\",\"first_name\":\"Danilo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0558\",\"wid\":\"f9af6d72609801b30a1ec6a34f0670dd\",\"descriptor\":\"Advisor I, Blended Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383964\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/Atendimento-ao-Cliente---Segmento-de-Tintas-e-Solues-para-Pintura---Home-Office_R1752344\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/Atendimento-ao-Cliente---Segmento-de-Tintas-e-Solues-para-Pintura---Home-Office_R1752344\/apply\",\"job_requisition_id\":\"R1752344\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1752344\",\"wid\":\"eab70055be431020f6bf7c95466d0000\",\"descriptor\":\"R1752344 Atendimento ao Cliente | Segmento de Tintas e Solu\u00e7\u00f5es para Pintura | Home Office (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"b8fd5a713f8b103ddec1375ec3250003\",\"address\":\"danilo.goncalves2@concentrix.com\"},\"last_name\":\"Goncalves\",\"first_name\":\"Danilo\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"7\",\"campaign_id\":\"1311\",\"campaign_title\":\"R1752340 - Claro PME - SP\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service | P&ME | S\u00e3o Paulo\/SP - Presencial\",\"street\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"address\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"01156\",\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"The Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p>Conecte empresas a solu\u00e7\u00f5es que impulsionam seus neg\u00f3cios<\/p><p>Oportunidade presencial em S\u00e3o Paulo\/SP para quem quer atuar com atendimento corporativo, solu\u00e7\u00f5es de telecomunica\u00e7\u00f5es e experi\u00eancia do cliente.<\/p><div>Sua jornada como game-changer come\u00e7a aqui<\/div><p>Voc\u00ea gosta de atender clientes corporativos, resolver desafios e construir solu\u00e7\u00f5es com agilidade e cuidado? Ent\u00e3o essa oportunidade pode representar uma nova etapa para sua carreira.<br \/><br \/>Na <b>Concentrix<\/b>, grandes experi\u00eancias come\u00e7am com pessoas. Cada conversa \u00e9 uma oportunidade de ouvir, compreender necessidades e construir alternativas com respeito, clareza e foco em solu\u00e7\u00e3o.<br \/><br \/>Atuando em uma opera\u00e7\u00e3o <b>PME\/B2B<\/b>, voc\u00ea poder\u00e1 apoiar clientes empresariais em temas financeiros, restabelecimento de servi\u00e7os, informa\u00e7\u00f5es sobre produtos e outras demandas importantes para o dia a dia dos neg\u00f3cios.<br \/><br \/>Mais do que atender, voc\u00ea vai desenvolver sua comunica\u00e7\u00e3o consultiva, compreender diferentes contextos empresariais e fazer parte de um time que conecta pessoas, neg\u00f3cios e solu\u00e7\u00f5es todos os dias.<br \/><br \/>Aqui, seu talento pode impulsionar sua jornada para se tornar um <b>game-changer<\/b>.<\/p><p><\/p><div>Conhe\u00e7a a oportunidade<\/div><div>Advisor I, Customer Service | P&amp;ME | S\u00e3o Paulo\/SP - Presencial<\/div><p><b>No seu dia a dia, voc\u00ea ir\u00e1:<\/b><br \/><br \/>\u2022 Fornecer atendimento personalizado, consultivo e proativo para clientes corporativos.<br \/>\u2022 Atender por chat, e-mail e telefone com clareza, empatia e foco em solu\u00e7\u00e3o.<br \/>\u2022 Apoiar clientes em demandas financeiras, restabelecimento de servi\u00e7os e orienta\u00e7\u00f5es sobre produtos.<br \/>\u2022 Compreender o contexto e as prioridades de cada empresa para oferecer uma experi\u00eancia eficiente e alinhada \u00e0s necessidades do neg\u00f3cio.<br \/>\u2022 Registrar informa\u00e7\u00f5es em sistema com precis\u00e3o e aten\u00e7\u00e3o aos detalhes.<br \/>\u2022 Acompanhar solicita\u00e7\u00f5es at\u00e9 a conclus\u00e3o, mantendo uma comunica\u00e7\u00e3o profissional e organizada.<br \/>\u2022 Utilizar diferentes sistemas, ferramentas digitais e recursos de atendimento simultaneamente.<br \/>\u2022 Trabalhar em parceria com o time para garantir qualidade, resultados e melhoria cont\u00ednua.<br \/>\u2022 Desenvolver suas habilidades de comunica\u00e7\u00e3o, negocia\u00e7\u00e3o e relacionamento com clientes.<\/p><p><\/p><div>REMUNERA\u00c7\u00c3O MENSAL<\/div><div>Potencial de at\u00e9 R$ 3.500,00<\/div><div>Valor considerando o sal\u00e1rio fixo de R$ 3.000,00 e comiss\u00e3o de at\u00e9 R$ 500,00, conforme desempenho e regras da opera\u00e7\u00e3o.<\/div><p><\/p><div>Remunera\u00e7\u00e3o e jornada<\/div><p><b>Sal\u00e1rio fixo:<\/b> R$ 3.000,00<br \/><b>Comiss\u00e3o:<\/b> at\u00e9 R$ 500,00, conforme desempenho e regras da opera\u00e7\u00e3o<br \/><b>Escala:<\/b> 5x2, de segunda a sexta-feira, com folgas fixas aos finais de semana<br \/><b>Hor\u00e1rios:<\/b> das 8h00 \u00e0s 16h12 ou das 8h00 \u00e0s 18h00, conforme a necessidade da opera\u00e7\u00e3o<br \/><b>Modelo de trabalho:<\/b> presencial<br \/><b>Local:<\/b> Concentrix BF4, Rua Tagipuru, 906, Barra Funda, S\u00e3o Paulo\/SP<\/p><p><\/p><div>Benef\u00edcios para apoiar sua jornada<\/div><div>Na Concentrix, queremos que voc\u00ea tenha suporte para cuidar do seu bem-estar, apoiar sua fam\u00edlia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div><p><b>Mais flexibilidade para sua rotina<\/b><br \/>\u2022 VA\/VR flex\u00edvel, em cart\u00e3o de ampla aceita\u00e7\u00e3o<br \/><br \/><b>Cuidado com voc\u00ea e sua fam\u00edlia<\/b><br \/>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica<br \/>\u2022 Seguro de vida<br \/><b>Aprendizado e novas possibilidades<\/b><br \/>\u2022 Parcerias com descontos exclusivos<br \/>\u2022 Oportunidades para desenvolver habilidades em atendimento corporativo, comunica\u00e7\u00e3o consultiva e relacionamento B2B<br \/>\u2022 Desenvolvimento profissional em um ambiente din\u00e2mico e orientado a resultados<br \/>\u2022 Plano de carreira com possibilidade de candidatura a posi\u00e7\u00f5es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas<br \/><br \/><b>Um ambiente pensado para boas experi\u00eancias<\/b><br \/>\u2022 Espa\u00e7os modernos e acolhedores<br \/>\u2022 \u00c1reas de descompress\u00e3o com salas de jogos e TV<br \/>\u2022 Ambiente colaborativo, com troca de experi\u00eancias e trabalho em equipe<\/p><p><\/p><div>O que buscamos em voc\u00ea<\/div><p>\u2022 Ensino m\u00e9dio completo<br \/>\u2022 18 anos ou mais<br \/>\u2022 Escuta ativa, empatia e habilidade para conduzir conversas com clareza<br \/>\u2022 Perfil consultivo, proativo e focado em solu\u00e7\u00e3o<br \/>\u2022 Organiza\u00e7\u00e3o para manter registros precisos e acompanhar diferentes demandas de clientes corporativos<br \/>\u2022 Boa digita\u00e7\u00e3o e facilidade para utilizar sistemas simult\u00e2neos<br \/>\u2022 Familiaridade com tecnologia e disposi\u00e7\u00e3o para aprender novos processos<br \/>\u2022 Disponibilidade para trabalhar em um dos hor\u00e1rios informados<br \/>\u2022 Disponibilidade para trabalhar presencialmente na Barra Funda, em S\u00e3o Paulo<br \/>\u2022 Experi\u00eancia com atendimento ao cliente, suporte B2B, PME ou telecomunica\u00e7\u00f5es ser\u00e1 considerada um diferencial<\/p><p><\/p><div>Como funciona o processo seletivo?<\/div><p>Nosso processo seletivo \u00e9 simples e pensado para conhecer melhor o seu perfil:<br \/><br \/><b>Inscri\u00e7\u00e3o \u2192 Provas e testes obrigat\u00f3rios \u2192 Entrevista \u2192 Fase final<\/b><br \/><br \/>As avalia\u00e7\u00f5es s\u00e3o essenciais para continuar no processo seletivo. Reserve um momento tranquilo para realiz\u00e1-las com aten\u00e7\u00e3o e siga todas as orienta\u00e7\u00f5es apresentadas.<br \/><br \/>Durante o processo, poderemos conhecer melhor sua comunica\u00e7\u00e3o, sua capacidade de negocia\u00e7\u00e3o e sua ader\u00eancia \u00e0 oportunidade.<br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder\u00e1 enviar orienta\u00e7\u00f5es por e-mail, telefone ou WhatsApp.<\/p><p><\/p><div>Diversidade que transforma experi\u00eancias<\/div><p>Na Concentrix, acreditamos que diferentes hist\u00f3rias, habilidades e perspectivas ajudam a criar experi\u00eancias ainda melhores.<br \/><br \/>Esta oportunidade tamb\u00e9m est\u00e1 aberta para pessoas com defici\u00eancia. Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial.<br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato.<br \/><br \/><b>Queremos proporcionar uma experi\u00eancia de sele\u00e7\u00e3o respeitosa, acolhedora e acess\u00edvel.<\/b><\/p><p><\/p><div>Por que dar o pr\u00f3ximo passo com a Concentrix?<\/div><p>Aqui, sua comunica\u00e7\u00e3o pode se transformar em novas habilidades, experi\u00eancias e possibilidades para sua carreira.<br \/><br \/>Voc\u00ea poder\u00e1 desenvolver sua comunica\u00e7\u00e3o consultiva, ampliar sua experi\u00eancia com clientes corporativos e atuar em um ambiente que conecta empresas, tecnologia e solu\u00e7\u00f5es.<br \/><br \/>Cada contato ser\u00e1 uma oportunidade de compreender necessidades empresariais, construir solu\u00e7\u00f5es e fortalecer sua experi\u00eancia profissional em atendimento B2B.<br \/><br \/><b>Se voc\u00ea quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc\u00ea.<\/b><br \/><br \/><b>Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/b><\/p><p><\/p><div>Conecte empresas. Crie solu\u00e7\u00f5es. Impulsione sua carreira.<\/div><div>O real come\u00e7a aqui.<\/div><p><\/p>\",\"ats_external_id\":\"R1752340\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"3000\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-08-26T20:59:08.183-03:00\",\"created_at\":\"2026-08-03T13:14:20.327-03:00\",\"latitude\":\"-23.5557714\",\"longitude\":\"-46.6395571\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzEx?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzEx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"01156\",\"primary_location\":{\"id\":\"BR-SAO-TAGIP-01\",\"wid\":\"129ccf8cfbba01471cd475bf980f0a3a\",\"descriptor\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"b8fd5a713f8b103ddec1375ec3250003\",\"address\":\"danilo.goncalves2@concentrix.com\"},\"last_name\":\"Goncalves\",\"first_name\":\"Danilo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0558\",\"wid\":\"f9af6d72609801b30a1ec6a34f0670dd\",\"descriptor\":\"Advisor I, Blended Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384017\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/Advisor-I--Customer-Service---P-ME---So-Paulo-SP---Presencial_R1752340\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/Advisor-I--Customer-Service---P-ME---So-Paulo-SP---Presencial_R1752340\/apply\",\"job_requisition_id\":\"R1752340\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1752340\",\"wid\":\"f91a703388cf1020f5af4693c7080000\",\"descriptor\":\"R1752340 Advisor I, Customer Service | P&ME | S\u00e3o Paulo\/SP - Presencial (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"b8fd5a713f8b103ddec1375ec3250003\",\"address\":\"danilo.goncalves2@concentrix.com\"},\"last_name\":\"Goncalves\",\"first_name\":\"Danilo\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1638\",\"campaign_id\":\"1070\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ W@H \/ DTAG \/ Hungarian\",\"campaign_type\":\"job_application\",\"job_title\":\"100% Home office - Chat agent (m\/w\/d) telekommunik\u00e1ci\u00f3 ter\u00fclet\u00e9n n\u00e9met nyelvtud\u00e1ssal \",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Dolgozz otthonr\u00f3l, \u00e9s keress ak\u00e1r brutt\u00f3 700.000 Ft-ot havonta \u00e9rt\u00e9kes\u00edt\u00e9si tehets\u00e9gednek k\u00f6sz\u00f6nhet\u0151en!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Besz&eacute;lsz n&eacute;met&uuml;l? Akkor j&oacute; helyen j&aacute;rsz!<br \/><\/strong>A t&ouml;bbit megtan&iacute;tjuk neked. Jelentkezz most <strong>n&eacute;met nyelv\u0171 chat agentnek (m\/f\/d) egy telekommunik&aacute;ci&oacute;s<\/strong> v&aacute;llalat csapat&aacute;ba &ndash; ak&aacute;r tapasztalat n&eacute;lk&uuml;l!<\/p>\\n<p><strong>A legfontosabb tudnival&oacute;k<\/strong><\/p>\\n<ul>\\n<li>Alapb&eacute;r: br. 2.484 Ft\/&oacute;ra<\/li>\\n<li>Teljes&iacute;tm&eacute;nyalap&uacute; b&oacute;nusz, jutal&eacute;k, cafeteria &eacute;s utaz&aacute;si k&ouml;lts&eacute;gt&eacute;r&iacute;t&eacute;s: jutal&eacute;kkal ak&aacute;r br. 700 000 Ft brutt&oacute;\/h&oacute;*<\/li>\\n<li>Azonnali kezd&eacute;s<\/li>\\n<li>Munkav&eacute;gz&eacute;s helye: P&eacute;cs vagy 100% home office<\/li>\\n<li>Teljes vagy r&eacute;szmunkaid\u0151ben (heti minimum 20 &oacute;ra)<\/li>\\n<li>Munkaid\u0151: h&eacute;tf\u0151t\u0151l vas&aacute;rnapig 07:00&ndash;23:00 k&ouml;z&ouml;tt<\/li>\\n<li>P&aacute;lyam&oacute;dos&iacute;t&oacute;k &eacute;s egyetemist&aacute;k jelentkez&eacute;s&eacute;t is v&aacute;rjuk<\/li>\\n<li>Munk&aacute;dat modern AI-eszk&ouml;z&ouml;k seg&iacute;tik.<\/li>\\n<li>Hat&aacute;rozatlan idej\u0171 munkaszerz\u0151d&eacute;s<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Mire sz&aacute;m&iacute;thatsz?<br \/><\/strong>Te leszel az &uuml;gyfelek els\u0151 kapcsolattart&oacute;ja chaten &eacute;rkez\u0151 megkeres&eacute;seik sor&aacute;n.<br \/>Mindebben korszer\u0171 AI-eszk&ouml;z&ouml;k seg&iacute;tenek, amelyek leveszik a v&aacute;lladr&oacute;l a rutinfeladatokat, &iacute;gy t&ouml;bb id\u0151d marad a val&oacute;di &uuml;gyf&eacute;lt&aacute;mogat&aacute;sra. N&aacute;lunk az AI nem helyettes&iacute;t, hanem a csapatod r&eacute;sze.<\/p>\\n<p><strong><br \/>A mindennapjaid<br \/><\/strong><\/p>\\n<ul>\\n<li>&Uuml;gyfelek megkeres&eacute;seinek kezel&eacute;se a term&eacute;kekkel &eacute;s szolg&aacute;ltat&aacute;sokkal kapcsolatban, szem&eacute;lyre szabott, &uuml;gyf&eacute;lk&ouml;zpont&uacute; megold&aacute;sok ny&uacute;jt&aacute;s&aacute;val.<\/li>\\n<li>V&eacute;gfelhaszn&aacute;l&oacute;k t&aacute;mogat&aacute;sa &eacute;s tan&aacute;csad&aacute;sa mobil-el\u0151fizet&eacute;sekhez kapcsol&oacute;d&oacute; k&eacute;sz&uuml;l&eacute;kek be&aacute;ll&iacute;t&aacute;s&aacute;ban, konfigur&aacute;l&aacute;s&aacute;ban &eacute;s hib&aacute;k elh&aacute;r&iacute;t&aacute;s&aacute;ban, valamint PC-kkel, tabletekkel &eacute;s okostelefonokkal kapcsolatos k&eacute;rd&eacute;sekben.<\/li>\\n<li>&Eacute;rt&eacute;kes&iacute;t&eacute;s (up-selling &eacute;s cross-selling): az &uuml;gyf&eacute;l megl&eacute;v\u0151 szolg&aacute;ltat&aacute;saihoz illeszked\u0151 term&eacute;kek &eacute;s szolg&aacute;ltat&aacute;sok aj&aacute;nl&aacute;sa.<\/li>\\n<li>Kapcsolattart&aacute;s chaten, valamint az el\u0151re egyeztetett visszah&iacute;v&aacute;sok lebonyol&iacute;t&aacute;sa.<\/li>\\n<li>Adminisztrat&iacute;v feladatok ell&aacute;t&aacute;sa &eacute;s az &uuml;gyf&eacute;ladatb&aacute;zis naprak&eacute;szen tart&aacute;sa.<\/li>\\n<li>Modern eszk&ouml;z&ouml;ket haszn&aacute;lsz, amelyek hat&eacute;konyabb&aacute; &eacute;s eredm&eacute;nyesebb&eacute; tesznek.<\/li>\\n<\/ul>\\n<p>Lesznek k&ouml;nnyebb &eacute;s kih&iacute;v&aacute;sokkal teli napok is &ndash; de n&aacute;lunk mindig fejl\u0151d&eacute;sben leszel.<\/p>\\n<p><strong>Amit game-changereink mondanak<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;T&aacute;mogat&oacute; vezet\u0151s&eacute;g, k&eacute;nyelmes munkaid\u0151 &eacute;s munkarend, t&aacute;mogat&oacute; vezet\u0151s&eacute;g, rugalmas, &ouml;sszetart&oacute; csapat<span data-olk-copy-source=\\\"MessageBody\\\">.<\/span>&ldquo;<\/p>\\n<p>N&aacute;lunk nem csup&aacute;n &bdquo;egy hang&rdquo; leszel a telefonban, hanem egy t&aacute;mogat&oacute; csapat fontos tagja.<\/p>\\n<p><strong>T&eacute;ged keres&uuml;nk, ha<br \/><\/strong>Nincs sz&uuml;ks&eacute;ged t&ouml;k&eacute;letes &ouml;n&eacute;letrajzra.<br \/>Ami igaz&aacute;n sz&aacute;m&iacute;t:<\/p>\\n<ul>\\n<li>Magabiztos n&eacute;met nyelvtud&aacute;ssal rendelkezel sz&oacute;ban &eacute;s &iacute;r&aacute;sban (minimum B2 szint).<\/li>\\n<li>Kommunik&aacute;ci&oacute;d udvarias, partnerk&ouml;zpont&uacute; &eacute;s tiszteletteljes.<\/li>\\n<li>A csal&aacute;dodban te vagy az els\u0151, akihez sz&aacute;m&iacute;t&oacute;g&eacute;pekkel, mobileszk&ouml;z&ouml;kkel vagy egy&eacute;b technikai k&eacute;rd&eacute;sekkel fordulnak, &eacute;s &eacute;rdekelnek a m\u0171szaki megold&aacute;sok.<\/li>\\n<li>Rugalmas vagy a munkaid\u0151t illet\u0151en: ak&aacute;r tanulm&aacute;nyaid, ak&aacute;r &eacute;letst&iacute;lusod miatt, a d&eacute;lut&aacute;ni &eacute;s h&eacute;tv&eacute;gi m\u0171szakok nem jelentenek kih&iacute;v&aacute;st sz&aacute;modra.<\/li>\\n<li>Sz&iacute;vesen &eacute;rt&eacute;kes&iacute;tesz, &eacute;s meggy\u0151z\u0151 kommunik&aacute;ci&oacute;dat udvarias, &uuml;gyf&eacute;lk&ouml;zpont&uacute; hozz&aacute;&aacute;ll&aacute;ssal &ouml;tv&ouml;z&ouml;d.<\/li>\\n<li>K&ouml;nnyen alkalmazkodsz az &uacute;j eszk&ouml;z&ouml;kh&ouml;z &eacute;s technol&oacute;gi&aacute;khoz &eacute;s sz&iacute;vesen foglalkozol vel&uuml;k.<\/li>\\n<li>Rendelkezel az otthoni munkav&eacute;gz&eacute;shez sz&uuml;ks&eacute;ges felt&eacute;telekkel, vagy sz&iacute;vesen dolgozol p&eacute;csi irod&aacute;nkban.<\/li>\\n<\/ul>\\n<p>Tapasztalattal rendelkezel az &uuml;gyf&eacute;lszolg&aacute;lat ter&uuml;let&eacute;n? Szuper, de nem elv&aacute;r&aacute;s.<\/p>\\n<p><strong>Amit k&iacute;n&aacute;lunk<br \/><\/strong>Hisz&uuml;nk abban, hogy egy j&oacute; munkahely t&aacute;mogatja az &eacute;letviteledet, &eacute;s fejl\u0151d&eacute;si lehet\u0151s&eacute;get is biztos&iacute;t.<br \/>Ez&eacute;rt n&aacute;lunk a k&ouml;vetkez\u0151kre sz&aacute;m&iacute;thatsz:<\/p>\\n<ul>\\n<li>Hat&aacute;rozatlan idej\u0171 munkaszerz\u0151d&eacute;s.<\/li>\\n<li>Ak&aacute;r br. 560 000 Ft havi j&ouml;vedelem* (br. 2 484 Ft &oacute;rab&eacute;r, b&oacute;nusz, jutal&eacute;k, cafet&eacute;ria juttat&aacute;s, utaz&aacute;si k&ouml;lts&eacute;gt&eacute;r&iacute;t&eacute;s). &Eacute;rt&eacute;kes&iacute;t&eacute;si tehets&eacute;gednek k&ouml;sz&ouml;nhet\u0151en ak&aacute;r brutt&oacute; 700.000 Ft-ot kereshetsz havonta.<\/li>\\n<li>100%-os home office lehet\u0151s&eacute;g m&aacute;r a 2. munkanapodt&oacute;l. Az ehhez sz&uuml;ks&eacute;ges eszk&ouml;z&ouml;ket az els\u0151 munkanapodon, p&eacute;csi irod&aacute;nkban adjuk &aacute;t sz&aacute;modra.<\/li>\\n<li>A betanul&aacute;si id\u0151szak ut&aacute;n meghat&aacute;rozott napokon otthoni munkav&eacute;gz&eacute;s lehet\u0151s&eacute;ge.<\/li>\\n<li>Intenz&iacute;v, teljes munkaid\u0151s betan&iacute;t&aacute;s tapasztalt tr&eacute;nereink vezet&eacute;s&eacute;vel.<\/li>\\n<li>Alapos k&eacute;pz&eacute;s gyakorlott tr&eacute;nerekt\u0151l, akik minden sz&uuml;ks&eacute;ges ismeretet &aacute;tadnak.<\/li>\\n<li>Rendszeres coachingot, workshopokat &eacute;s tov&aacute;bbk&eacute;pz&eacute;seket biztos&iacute;tunk - modern technol&oacute;giai t&aacute;mogat&aacute;ssal.<\/li>\\n<li>Bels\u0151 tov&aacute;bbk&eacute;pz&eacute;sek &eacute;s karrierlehet\u0151s&eacute;gek, ak&aacute;r vil&aacute;gszerte.<\/li>\\n<li>K&uuml;l&ouml;nb&ouml;z\u0151 &nbsp;rendezv&eacute;nyek, mint p&eacute;ld&aacute;ul c&eacute;ges partyk.<\/li>\\n<li>Nyitott, motiv&aacute;lt &eacute;s t&aacute;mogat&oacute; csapat, amely &ouml;r&ouml;mmel v&aacute;rja &uacute;j koll&eacute;g&aacute;it.<\/li>\\n<\/ul>\\n<p><strong>Jelentkez&eacute;s<\/strong><\/p>\\n<p>Ha &uacute;gy &eacute;rzed, ez lehet a k&ouml;vetkez\u0151 l&eacute;p&eacute;s a karrieredben, &ouml;r&ouml;mmel megismern&eacute;nk.<\/p>\\n<p>A jelentkez&eacute;s egyszer\u0171:<\/p>\\n<ol>\\n<li><strong>Kattints a \\\"Jelentkez&eacute;s\\\"-re.<\/strong><\/li>\\n<li><strong>Adatok megad&aacute;sa<\/strong><\/li>\\n<li><strong>K&eacute;sz<\/strong><\/li>\\n<\/ol>\\n<p>&Aacute;ltal&aacute;ban 4 munkanapon bel&uuml;l felvessz&uuml;k veled a kapcsolatot.<\/p>\\n<p><strong>M&eacute;g maradtak k&eacute;rd&eacute;seid? <\/strong>Virtual asszisztens&uuml;nk, &bdquo;Dot&rdquo;, a +3670 7785-276-os WhatsApp-sz&aacute;mon, valamint a Facebook Messengeren kereszt&uuml;l a nap 24 &oacute;r&aacute;j&aacute;ban rendelkez&eacute;sedre &aacute;ll, &eacute;s k&eacute;szs&eacute;ggel seg&iacute;t neked.<\/p>\\n<p><strong>Csapatunk ezen a c&iacute;men dolgozik<br \/><\/strong>100% im Homeoffice<br \/>Concentrix Services Hungary Kft.<br \/>P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn&nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>A Concentrix elk&ouml;telezett az es&eacute;lyegyenl\u0151s&eacute;g mellett&nbsp;<br \/><\/strong><em>B&uuml;szk&eacute;k vagyunk arra, hogy csapatk&eacute;nt &eacute;s v&aacute;llalatk&eacute;nt vil&aacute;gszerte egys&eacute;gesek vagyunk. Elk&ouml;telezettek vagyunk amellett, hogy minden jelentkez\u0151nek egyenl\u0151 es&eacute;lyeket biztos&iacute;tsunk, &eacute;s olyan munkak&ouml;rnyezetet teremts&uuml;nk, amely diszkrimin&aacute;ci&oacute;t&oacute;l &eacute;s zaklat&aacute;st&oacute;l mentes. Minden felv&eacute;teli elj&aacute;r&aacute;sunk az &uuml;zleti sz&uuml;ks&eacute;gleteken, a munkak&ouml;ri k&ouml;vetelm&eacute;nyeken &eacute;s a szakmai k&eacute;pes&iacute;t&eacute;seken alapul, tekintet n&eacute;lk&uuml;l sz&aacute;rmaz&aacute;sra, &eacute;letkorra, nemi identit&aacute;sra, szexu&aacute;lis ir&aacute;nyults&aacute;gra, vall&aacute;sra, csal&aacute;di &aacute;llapotra vagy sz&uuml;l\u0151i st&aacute;tuszra, nemzetis&eacute;gre, fogyat&eacute;koss&aacute;gra vagy m&aacute;s, a hat&aacute;lyos nemzeti t&ouml;rv&eacute;nyek &aacute;ltal v&eacute;dett besorol&aacute;sra.&nbsp;<\/em><\/p>\\n<p><strong>Munkav&aacute;llal&aacute;si enged&eacute;ly<\/strong>&nbsp;<br \/>A magyar jogszab&aacute;lyoknak megfelel\u0151en erre a poz&iacute;ci&oacute;ra csak olyan p&aacute;ly&aacute;z&oacute;k jelentkez&eacute;s&eacute;t vessz&uuml;k figyelembe, akik &eacute;rv&eacute;nyes magyarorsz&aacute;gi munkav&aacute;llal&aacute;si enged&eacute;llyel rendelkeznek.&nbsp;<\/p>\\n<p><em>*A megadott &ouml;sszeg teljes munkaid\u0151s foglalkoztat&aacute;s eset&eacute;n el&eacute;rhet\u0151 brutt&oacute; havi j&ouml;vedelemre vonatkozik. A havi j&ouml;vedelem az alap &oacute;rab&eacute;rb\u0151l &eacute;s az egy&eacute;ni teljes&iacute;tm&eacute;ny alapj&aacute;n j&aacute;r&oacute; b&oacute;nuszb&oacute;l &aacute;ll. A r&eacute;szletekr\u0151l a szem&eacute;lyes &aacute;ll&aacute;sinterj&uacute;n adnak tov&aacute;bbi t&aacute;j&eacute;koztat&aacute;st.<\/em><\/p>\\n<\/div>\\n<p>#WAH<br \/>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"HU-1070\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"2484\",\"salary_type\":\"hourly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-08-20T01:59:27.425+02:00\",\"created_at\":\"2026-08-03T12:53:34.782+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDcw?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDcw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"hu\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"149\",\"campaign_id\":\"931\",\"campaign_title\":\"Mondelez\/ Slovenian\/ WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor with Slovenian\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Fantastic opportunities working with the world's leading snack brand!<\/p>\\n<p>Concentrix collaborates with the world&rsquo;s leading snack manufacturer, which holds leading market shares in every category in which it competes, and maintains the No. 1 position globally in biscuits, chocolate, and candy. You will be the first point of contact, taking calls, responding to emails, and addressing web enquiries from consumers. You will have your customer service radar switched on and be ready to showcase your excellent communication skills, providing each customer with a professional and detailed response. In this role, you will provide support for a variety of brands and be required to remain knowledgeable on all brands and products, as well as maintain up-to-date knowledge on all the processes to support our consumers<br \/>&nbsp;<\/p>\\n<p><strong>Want your weekends free? Not a problem!<\/strong><br \/><strong>Our lines are open 10:00 am-7:00 pm Monday to Friday to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong>What do you need?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exceptionally customer-focused<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to communicate fluently in Slovenian, both in verbal and written communication styles, and understand the market-specific dialects or accents<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deep and firm understanding of consumer culture in the French market<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>All training will be completed in English, so an advanced level of the language is required.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Computer-literate and able to navigate around a computer system<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Committed to resolving customer queries in line with corporate values and brand image, with a solution-driven mindset<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good telephone manner and strong understanding of social media channels, and familiarity with social communication best practices<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent soft skills, particularly in:<\/p>\\n<\/li>\\n<\/ul>\\n<ul style=\\\"list-style-type: circle;\\\">\\n<li>Demonstrating empathy<\/li>\\n<li>Active listening skills<\/li>\\n<li>Communicating clearly<\/li>\\n<li>Providing concise and accurate next steps<\/li>\\n<li>Building rapport with frustrated consumers<\/li>\\n<li>Remaining calm in stressful scenarios<\/li>\\n<\/ul>\\n<p><br \/><strong>What do we offer?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with working shifts between <strong>10:00 a.m. &ndash; 19:00 p.m<\/strong>., <strong>Monday &ndash; Friday<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\"><strong>Start date - 5th October<\/strong><\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary of <strong>1800 Euro Gross<\/strong> with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work from home<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits include Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-931\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T17:15:36.762+03:00\",\"created_at\":\"2026-08-03T12:15:06.570+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MzE?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MzE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"8\",\"campaign_id\":\"1308\",\"campaign_title\":\"R1752315 - Claro COB - SP\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento L1 | Cobran\u00e7a | S\u00e3o Paulo\/SP - Presencial\",\"street\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"address\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"01156\",\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento L1 | Cobran\u00e7a | S\u00e3o Paulo\/SP - Presencial\",\"long_description\":\"<table style=\\\"border-bottom: 1px solid #E7E7E7;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"background: #002632; background-color: #002632; padding: 35px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 230px; height: auto; margin: 0 auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"230\\\" \/><\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 35px 30px 15px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 30px; font-weight: bold; color: #002632;\\\">Transforme conversas em solu&ccedil;&otilde;es que reconectam possibilidades<\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 0 30px 25px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 18px; line-height: 1.7; color: #2b2c2c;\\\">Oportunidade presencial em S&atilde;o Paulo\/SP para quem quer desenvolver habilidades em negocia&ccedil;&atilde;o, relacionamento com clientes e solu&ccedil;&otilde;es de cobran&ccedil;a.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #002632; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Sua jornada como game-changer come&ccedil;a aqui<\/div>\\nVoc&ecirc; &eacute; uma pessoa comunicativa, gosta de negociar e quer transformar desafios em oportunidades? Ent&atilde;o essa vaga pode ser o pr&oacute;ximo passo da sua carreira. <br \/><br \/>Na <strong style=\\\"color: #002632;\\\">Concentrix<\/strong>, grandes experi&ecirc;ncias come&ccedil;am com pessoas. Cada conversa &eacute; uma oportunidade de ouvir, compreender necessidades e construir alternativas com respeito, clareza e foco em solu&ccedil;&atilde;o. <br \/><br \/>Atuando em uma opera&ccedil;&atilde;o de <strong style=\\\"color: #007380;\\\">cobran&ccedil;a para clientes pessoa f&iacute;sica<\/strong>, voc&ecirc; poder&aacute; apoiar a regulariza&ccedil;&atilde;o de d&eacute;bitos, conduzir tratativas de forma consultiva e orientar alternativas dispon&iacute;veis com respeito e objetividade. <br \/><br \/>Mais do que negociar, voc&ecirc; vai desenvolver sua comunica&ccedil;&atilde;o, fortalecer sua capacidade de argumenta&ccedil;&atilde;o e fazer parte de um time que transforma di&aacute;logos em novas possibilidades todos os dias. <br \/><br \/>Aqui, seu talento pode impulsionar sua jornada para se tornar um <strong style=\\\"color: #007380;\\\">game-changer<\/strong>.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Conhe&ccedil;a a oportunidade<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 24px; font-weight: bold; color: #007380; line-height: 1.4; margin-bottom: 18px;\\\">Agente de Atendimento L1 | Cobran&ccedil;a | S&atilde;o Paulo\/SP - Presencial<\/div>\\n<strong style=\\\"color: #002632;\\\">No seu dia a dia, voc&ecirc; ir&aacute;:<\/strong> <br \/><br \/>&bull; Entrar em contato com clientes pessoa f&iacute;sica para apoiar na regulariza&ccedil;&atilde;o de d&eacute;bitos. <br \/>&bull; Realizar liga&ccedil;&otilde;es ativas e receptivas com empatia, clareza e foco em solu&ccedil;&atilde;o. <br \/>&bull; Negociar alternativas como parcelamentos, descontos ou novas datas de pagamento, conforme as op&ccedil;&otilde;es dispon&iacute;veis. <br \/>&bull; Esclarecer d&uacute;vidas sobre valores em aberto, vencimentos e poss&iacute;veis impactos da inadimpl&ecirc;ncia. <br \/>&bull; Registrar informa&ccedil;&otilde;es em sistema com precis&atilde;o e aten&ccedil;&atilde;o aos detalhes. <br \/>&bull; Acompanhar as tratativas at&eacute; a conclus&atilde;o, buscando uma experi&ecirc;ncia respeitosa e eficiente. <br \/>&bull; Utilizar diferentes sistemas, ferramentas digitais e recursos de atendimento simultaneamente. <br \/>&bull; Trabalhar em parceria com o time para garantir qualidade, resultados e melhoria cont&iacute;nua. <br \/>&bull; Desenvolver suas habilidades de comunica&ccedil;&atilde;o, negocia&ccedil;&atilde;o e relacionamento com clientes.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632; background-image: linear-gradient(90deg, #002632 0%, #007380 50%, #ED1C24 100%); border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 28px; font-family: Montserrat, Arial, sans-serif; text-align: center; color: #ffffff;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; font-weight: bold; color: #25e2cc; margin-bottom: 8px;\\\">REMUNERA&Ccedil;&Atilde;O MENSAL<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 34px; line-height: 1.2; font-weight: bold; color: #ffffff; margin-bottom: 10px;\\\">Potencial de at&eacute; R$ 1.921,00<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.6; color: #ffffff;\\\">Valor considerando o sal&aacute;rio fixo de R$ 1.621,00 e comiss&atilde;o de at&eacute; R$ 300,00, conforme desempenho e regras da opera&ccedil;&atilde;o.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Remunera&ccedil;&atilde;o e jornada<\/div>\\n<strong style=\\\"color: #002632;\\\">Sal&aacute;rio fixo:<\/strong> R$ 1.621,00 <br \/><strong style=\\\"color: #002632;\\\">Comiss&atilde;o:<\/strong> at&eacute; R$ 300,00, conforme desempenho e regras da opera&ccedil;&atilde;o <br \/><strong style=\\\"color: #002632;\\\">Escala:<\/strong> 6x1, de segunda-feira a s&aacute;bado, com folgas fixas aos domingos <br \/><strong style=\\\"color: #002632;\\\">Carga hor&aacute;ria di&aacute;ria:<\/strong> 6h20 <br \/><strong style=\\\"color: #002632;\\\">Hor&aacute;rios:<\/strong> das 8h00 &agrave;s 16h12 ou das 14h20 &agrave;s 20h40, conforme a necessidade da opera&ccedil;&atilde;o <br \/><strong style=\\\"color: #002632;\\\">Modelo de trabalho:<\/strong> presencial <br \/><strong style=\\\"color: #002632;\\\">Local:<\/strong> Concentrix BF4, Rua Tagipuru, 906, Barra Funda, S&atilde;o Paulo\/SP<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 8px;\\\">Benef&iacute;cios para apoiar sua jornada<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.7; color: #2b2c2c; margin-bottom: 20px;\\\">Na Concentrix, queremos que voc&ecirc; tenha suporte para cuidar do seu bem-estar, apoiar sua fam&iacute;lia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div>\\n<strong style=\\\"color: #007380;\\\">Mais flexibilidade para sua rotina<\/strong> <br \/>&bull; VA\/VR flex&iacute;vel, em cart&atilde;o de ampla aceita&ccedil;&atilde;o <br \/><br \/><strong style=\\\"color: #007380;\\\">Cuidado com voc&ecirc; e sua fam&iacute;lia<\/strong> <br \/>&bull; Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica <br \/>&bull; Seguro de vida <br \/><strong style=\\\"color: #007380;\\\">Aprendizado e novas possibilidades<\/strong> <br \/>&bull; Parcerias com descontos exclusivos <br \/>&bull; Oportunidades para desenvolver habilidades em cobran&ccedil;a, negocia&ccedil;&atilde;o, comunica&ccedil;&atilde;o e relacionamento com clientes <br \/>&bull; Desenvolvimento profissional em um ambiente din&acirc;mico e orientado a resultados <br \/>&bull; Plano de carreira com possibilidade de candidatura a posi&ccedil;&otilde;es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas <br \/><br \/><strong style=\\\"color: #007380;\\\">Um ambiente pensado para boas experi&ecirc;ncias<\/strong> <br \/>&bull; Espa&ccedil;os modernos e acolhedores <br \/>&bull; &Aacute;reas de descompress&atilde;o com salas de jogos e TV <br \/>&bull; Ambiente colaborativo, com troca de experi&ecirc;ncias e trabalho em equipe<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #003D5B; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">O que buscamos em voc&ecirc;<\/div>\\n&bull; Ensino m&eacute;dio completo <br \/>&bull; 18 anos ou mais <br \/>&bull; Escuta ativa, empatia e habilidade para conduzir conversas com clareza <br \/>&bull; Perfil persuasivo, consultivo e focado em solu&ccedil;&atilde;o <br \/>&bull; Organiza&ccedil;&atilde;o, aten&ccedil;&atilde;o aos detalhes e responsabilidade no registro das informa&ccedil;&otilde;es <br \/>&bull; Boa digita&ccedil;&atilde;o e facilidade para utilizar sistemas simult&acirc;neos <br \/>&bull; Familiaridade com tecnologia e disposi&ccedil;&atilde;o para aprender novos processos <br \/>&bull; Disponibilidade para trabalhar em um dos hor&aacute;rios informados <br \/>&bull; Disponibilidade para trabalhar presencialmente na Barra Funda, em S&atilde;o Paulo <br \/>&bull; Experi&ecirc;ncia com atendimento, cobran&ccedil;a ou negocia&ccedil;&atilde;o ser&aacute; considerada um diferencial<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Como funciona o processo seletivo?<\/div>\\nNosso processo seletivo &eacute; simples e pensado para conhecer melhor o seu perfil: <br \/><br \/><strong style=\\\"color: #002632;\\\">Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<\/strong> <br \/><br \/>As avalia&ccedil;&otilde;es s&atilde;o essenciais para continuar no processo seletivo. Reserve um momento tranquilo para realiz&aacute;-las com aten&ccedil;&atilde;o e siga todas as orienta&ccedil;&otilde;es apresentadas. <br \/><br \/>Durante o processo, poderemos conhecer melhor sua comunica&ccedil;&atilde;o, sua capacidade de negocia&ccedil;&atilde;o e sua ader&ecirc;ncia &agrave; oportunidade. <br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder&aacute; enviar orienta&ccedil;&otilde;es por e-mail, telefone ou WhatsApp.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Diversidade que transforma experi&ecirc;ncias<\/div>\\nNa Concentrix, acreditamos que diferentes hist&oacute;rias, habilidades e perspectivas ajudam a criar experi&ecirc;ncias ainda melhores. <br \/><br \/>Esta oportunidade tamb&eacute;m est&aacute; aberta para pessoas com defici&ecirc;ncia. Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial. <br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato. <br \/><br \/><strong style=\\\"color: #002632;\\\">Queremos proporcionar uma experi&ecirc;ncia de sele&ccedil;&atilde;o respeitosa, acolhedora e acess&iacute;vel.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-left: 5px solid #007380; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Por que dar o pr&oacute;ximo passo com a Concentrix?<\/div>\\nAqui, sua comunica&ccedil;&atilde;o pode se transformar em novas habilidades, resultados e possibilidades para sua carreira. <br \/><br \/>Voc&ecirc; poder&aacute; desenvolver sua capacidade de negocia&ccedil;&atilde;o, apoiar clientes na regulariza&ccedil;&atilde;o de d&eacute;bitos e atuar em um ambiente que conecta pessoas, tecnologia e resultados. <br \/><br \/>Cada conversa ser&aacute; uma oportunidade de aprender, construir solu&ccedil;&otilde;es e fortalecer sua experi&ecirc;ncia profissional. <br \/><br \/><strong style=\\\"color: #002632;\\\">Se voc&ecirc; quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc&ecirc;.<\/strong> <br \/><br \/><strong style=\\\"color: #007380;\\\">Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 190px; height: auto; margin: 0 auto 18px auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"190\\\" \/>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.7; color: #ffffff; margin-bottom: 6px;\\\">Transforme conversas. Reconecte possibilidades. Impulsione sua carreira.<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; line-height: 1.4; font-weight: bold; color: #25e2cc;\\\">O real come&ccedil;a aqui.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\",\"ats_external_id\":\"R1752315\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-08-26T20:59:08.149-03:00\",\"created_at\":\"2026-08-03T12:12:00.090-03:00\",\"latitude\":\"-23.5557714\",\"longitude\":\"-46.6395571\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzA4?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzA4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"01156\",\"primary_location\":{\"id\":\"BR-SAO-TAGIP-01\",\"wid\":\"129ccf8cfbba01471cd475bf980f0a3a\",\"descriptor\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"2a9f0b08bfe21017329ae0b23ffb0001\",\"address\":\"cristian.medeiros@concentrix.com\"},\"last_name\":\"Medeiros\",\"first_name\":\"Cristian\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0566\",\"wid\":\"f9af6d7260980157511037fb4f062ae2\",\"descriptor\":\"Advisor I, Collections\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383952\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/Agente-de-Atendimento-L1---Cobrana---So-Paulo-SP---Presencial_R1752315\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/Agente-de-Atendimento-L1---Cobrana---So-Paulo-SP---Presencial_R1752315\/apply\",\"job_requisition_id\":\"R1752315\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1752315\",\"wid\":\"eab70055be431020f201212fc2d30000\",\"descriptor\":\"R1752315 Agente de Atendimento L1 | Cobran\u00e7a | S\u00e3o Paulo\/SP - Presencial (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"2a9f0b08bfe21017329ae0b23ffb0001\",\"address\":\"cristian.medeiros@concentrix.com\"},\"last_name\":\"Medeiros\",\"first_name\":\"Cristian\"},{\"email\":{\"wid\":\"b8fd5a713f8b103ddec1375ec3250003\",\"address\":\"danilo.goncalves2@concentrix.com\"},\"last_name\":\"Goncalves\",\"first_name\":\"Danilo\"},{\"email\":{\"wid\":\"4ceba2c484070198f2591b5ff30348fa\",\"address\":\"luana.sanches@concentrix.com\"},\"last_name\":\"Sanches\",\"first_name\":\"Luana\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"9\",\"campaign_id\":\"1307\",\"campaign_title\":\"R1752307 - DRC - Fortaleza\",\"campaign_type\":\"job_application\",\"job_title\":\"Cross Selling Receptivo com Vendas | \u00c1rea da Sa\u00fade | Fortaleza\/CE\",\"street\":\"BRA Fortaleza - Rua Goncalves Ledo\",\"address\":\"BRA Fortaleza - Rua Goncalves Ledo\",\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"postal_code\":\"60110-260\",\"region\":\"Cear\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Cross Selling Receptivo com Vendas | \u00c1rea da Sa\u00fade | Fortaleza\/CE\",\"long_description\":\"<table style=\\\"border-bottom: 1px solid #E7E7E7;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"background: #002632; background-color: #002632; padding: 35px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 230px; height: auto; margin: 0 auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"230\\\" \/><\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 35px 30px 15px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 30px; font-weight: bold; color: #002632;\\\">Transforme atendimentos em cuidado, orienta&ccedil;&atilde;o e novas possibilidades<\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 0 30px 25px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 18px; line-height: 1.7; color: #2b2c2c;\\\">Oportunidade em Fortaleza\/CE para quem quer atuar com atendimento receptivo, solu&ccedil;&otilde;es em sa&uacute;de e experi&ecirc;ncia do cliente.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #002632; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Sua jornada como game-changer come&ccedil;a aqui<\/div>\\nVoc&ecirc; gosta de ajudar pessoas, tem boa comunica&ccedil;&atilde;o e quer crescer em uma opera&ccedil;&atilde;o conectada &agrave; &aacute;rea da sa&uacute;de? Ent&atilde;o essa oportunidade pode ser para voc&ecirc;. <br \/><br \/>Na <strong style=\\\"color: #002632;\\\">Concentrix<\/strong>, grandes experi&ecirc;ncias come&ccedil;am com pessoas. Cada intera&ccedil;&atilde;o &eacute; uma oportunidade de ouvir, compreender necessidades e oferecer suporte com empatia, clareza e agilidade. <br \/><br \/>Nesta oportunidade, voc&ecirc; atuar&aacute; de forma <strong style=\\\"color: #007380;\\\">receptiva<\/strong>, apoiando clientes no agendamento de consultas e exames e esclarecendo informa&ccedil;&otilde;es sobre servi&ccedil;os, valores e unidades de atendimento. <br \/><br \/>Voc&ecirc; tamb&eacute;m poder&aacute; identificar necessidades e apresentar pacotes de sa&uacute;de ou cart&atilde;o de benef&iacute;cios de forma consultiva, sempre priorizando clareza, respeito e a melhor experi&ecirc;ncia para cada cliente. <br \/><br \/>Mais do que atender, voc&ecirc; vai desenvolver novas habilidades, trabalhar com tecnologia, colaborar com um time conectado e construir novas possibilidades para sua carreira como <strong style=\\\"color: #007380;\\\">game-changer<\/strong>.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Conhe&ccedil;a a oportunidade<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 24px; font-weight: bold; color: #007380; line-height: 1.4; margin-bottom: 18px;\\\">Especialista de Atendimento ao Cliente | Cross Selling Receptivo com Vendas | Sa&uacute;de | Fortaleza\/CE<\/div>\\n<strong style=\\\"color: #002632;\\\">No seu dia a dia, voc&ecirc; ir&aacute;:<\/strong> <br \/><br \/>&bull; Atender clientes de forma receptiva, oferecendo suporte humanizado, claro e eficiente. <br \/>&bull; Apoiar no agendamento de consultas e exames e esclarecer informa&ccedil;&otilde;es sobre servi&ccedil;os, valores e unidades de atendimento. <br \/>&bull; Compreender o perfil e as necessidades de cada cliente para orientar a solu&ccedil;&atilde;o mais adequada. <br \/>&bull; Registrar informa&ccedil;&otilde;es em sistema com precis&atilde;o e aten&ccedil;&atilde;o aos detalhes. <br \/>&bull; Apresentar pacotes de sa&uacute;de ou cart&atilde;o de benef&iacute;cios de forma consultiva, quando houver ader&ecirc;ncia &agrave; necessidade do cliente. <br \/>&bull; Registrar informa&ccedil;&otilde;es em sistema e acompanhar tratativas com precis&atilde;o e aten&ccedil;&atilde;o aos detalhes. <br \/>&bull; Contribuir para uma experi&ecirc;ncia positiva, simples e resolutiva em cada intera&ccedil;&atilde;o. <br \/>&bull; Trabalhar em colabora&ccedil;&atilde;o com o time para garantir qualidade e buscar melhorias cont&iacute;nuas. <br \/>&bull; Desenvolver suas habilidades em um ambiente din&acirc;mico, tecnol&oacute;gico e focado em pessoas.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632; background-image: linear-gradient(90deg, #002632 0%, #007380 50%, #3A10E0 100%); border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 28px; font-family: Montserrat, Arial, sans-serif; text-align: center; color: #ffffff;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; font-weight: bold; color: #25e2cc; margin-bottom: 8px;\\\">REMUNERA&Ccedil;&Atilde;O MENSAL<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 34px; line-height: 1.2; font-weight: bold; color: #ffffff; margin-bottom: 10px;\\\">R$ 1.621,00 + b&ocirc;nus por venda<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.6; color: #ffffff;\\\">Al&eacute;m do sal&aacute;rio fixo, voc&ecirc; receber&aacute; R$ 2,00 por cada venda de cart&atilde;o conclu&iacute;da, conforme os crit&eacute;rios da opera&ccedil;&atilde;o.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Remunera&ccedil;&atilde;o e jornada<\/div>\\n<strong style=\\\"color: #002632;\\\">Sal&aacute;rio fixo:<\/strong> R$ 1.621,00 <br \/><strong style=\\\"color: #002632;\\\">Comissionamento:<\/strong> R$ 2,00 por cada venda de cart&atilde;o conclu&iacute;da, conforme os crit&eacute;rios da opera&ccedil;&atilde;o <br \/><strong style=\\\"color: #002632;\\\">Escala:<\/strong> 6x1, com folgas alternadas durante a semana e aos finais de semana, al&eacute;m de 1 domingo garantido de folga por m&ecirc;s <br \/><strong style=\\\"color: #002632;\\\">Turno:<\/strong> manh&atilde; ou tarde <br \/><strong style=\\\"color: #002632;\\\">Treinamento:<\/strong> hor&aacute;rio a definir <br \/><strong style=\\\"color: #002632;\\\">Modelo de trabalho:<\/strong> presencial, com possibilidade de home office conforme a opera&ccedil;&atilde;o <br \/><strong style=\\\"color: #002632;\\\">Local:<\/strong> Concentrix FTZ, Rua Gon&ccedil;alves L&ecirc;do, 777, Aldeota, Fortaleza\/CE<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 8px;\\\">Benef&iacute;cios para apoiar sua jornada<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.7; color: #2b2c2c; margin-bottom: 20px;\\\">Na Concentrix, queremos que voc&ecirc; tenha suporte para cuidar do seu bem-estar, apoiar sua fam&iacute;lia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div>\\n<strong style=\\\"color: #007380;\\\">Mais flexibilidade para sua rotina<\/strong> <br \/>&bull; Vale-alimenta&ccedil;&atilde;o ou vale-refei&ccedil;&atilde;o <br \/><br \/><strong style=\\\"color: #007380;\\\">Cuidado com voc&ecirc; e sua fam&iacute;lia<\/strong> <br \/>&bull; Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica <br \/>&bull; Seguro de vida <br \/><strong style=\\\"color: #007380;\\\">Aprendizado e novas possibilidades<\/strong> <br \/>&bull; Descontos e parcerias com faculdades e cursos de idiomas <br \/>&bull; Aux&iacute;lio creche\/bab&aacute;, conforme os crit&eacute;rios de elegibilidade <br \/>&bull; Outros benef&iacute;cios dispon&iacute;veis conforme a localidade e os crit&eacute;rios de elegibilidade <br \/>&bull; Oportunidades para desenvolver habilidades em atendimento consultivo, vendas e relacionamento com clientes <br \/>&bull; Desenvolvimento profissional em um ambiente din&acirc;mico, tecnol&oacute;gico e colaborativo <br \/>&bull; Plano de carreira com possibilidade de candidatura a posi&ccedil;&otilde;es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas <br \/><br \/><strong style=\\\"color: #007380;\\\">Um ambiente pensado para boas experi&ecirc;ncias<\/strong> <br \/>&bull; Espa&ccedil;os modernos e acolhedores <br \/>&bull; &Aacute;reas de descompress&atilde;o com salas de jogos e TV <br \/>&bull; Ambiente colaborativo, com troca de experi&ecirc;ncias e trabalho em equipe<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #003D5B; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">O que buscamos em voc&ecirc;<\/div>\\n&bull; Ensino m&eacute;dio completo <br \/>&bull; 18 anos ou mais <br \/>&bull; 18 anos ou mais <br \/>&bull; Boa comunica&ccedil;&atilde;o oral e escrita <br \/>&bull; Escuta ativa, empatia e perfil consultivo <br \/>&bull; Escuta ativa, empatia e foco em solu&ccedil;&atilde;o <br \/>&bull; Boa digita&ccedil;&atilde;o e facilidade para utilizar sistemas simult&acirc;neos <br \/>&bull; Familiaridade com tecnologia e disposi&ccedil;&atilde;o para aprender novos processos <br \/>&bull; Organiza&ccedil;&atilde;o, senso de prioridade e aten&ccedil;&atilde;o aos detalhes <br \/>&bull; Perfil colaborativo e comprometido com a experi&ecirc;ncia do cliente <br \/>&bull; Disponibilidade para trabalhar no turno da manh&atilde; ou da tarde <br \/>&bull; Disponibilidade para trabalhar presencialmente em Fortaleza, conforme a opera&ccedil;&atilde;o <br \/>&bull; Experi&ecirc;ncia com atendimento, vendas, cross selling ou &aacute;rea da sa&uacute;de ser&aacute; considerada um diferencial<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Como funciona o processo seletivo?<\/div>\\nNosso processo seletivo &eacute; simples e pensado para conhecer melhor o seu perfil: <br \/><br \/><strong style=\\\"color: #002632;\\\">Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<\/strong> <br \/><br \/>As avalia&ccedil;&otilde;es s&atilde;o essenciais para continuar no processo seletivo. Reserve um momento tranquilo para realiz&aacute;-las com aten&ccedil;&atilde;o e siga todas as orienta&ccedil;&otilde;es apresentadas. <br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder&aacute; enviar orienta&ccedil;&otilde;es por e-mail, telefone ou WhatsApp.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Diversidade que transforma experi&ecirc;ncias<\/div>\\nNa Concentrix, acreditamos que diferentes hist&oacute;rias, habilidades e perspectivas ajudam a criar experi&ecirc;ncias ainda melhores. <br \/><br \/>Esta oportunidade tamb&eacute;m est&aacute; aberta para pessoas com defici&ecirc;ncia. Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial. <br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato. <br \/><br \/><strong style=\\\"color: #002632;\\\">Queremos proporcionar uma experi&ecirc;ncia de sele&ccedil;&atilde;o respeitosa, acolhedora e acess&iacute;vel.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-left: 5px solid #007380; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Por que dar o pr&oacute;ximo passo com a Concentrix?<\/div>\\nAqui, sua comunica&ccedil;&atilde;o pode se transformar em novas habilidades, aprendizados e possibilidades para sua carreira. <br \/><br \/>Voc&ecirc; poder&aacute; atuar em uma opera&ccedil;&atilde;o conectada &agrave; sa&uacute;de, desenvolver sua abordagem consultiva e ajudar clientes a encontrar solu&ccedil;&otilde;es que fa&ccedil;am sentido para suas necessidades. <br \/><br \/>Cada atendimento ser&aacute; uma oportunidade de aprender, aprimorar sua comunica&ccedil;&atilde;o e fortalecer sua experi&ecirc;ncia profissional. <br \/><br \/><strong style=\\\"color: #002632;\\\">Se voc&ecirc; quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc&ecirc;.<\/strong> <br \/><br \/><strong style=\\\"color: #007380;\\\">Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 190px; height: auto; margin: 0 auto 18px auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"190\\\" \/>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.7; color: #ffffff; margin-bottom: 6px;\\\">Conecte pessoas. Amplie o acesso &agrave; sa&uacute;de. Impulsione sua carreira.<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; line-height: 1.4; font-weight: bold; color: #25e2cc;\\\">O real come&ccedil;a aqui.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\",\"ats_external_id\":\"R1752307\",\"location\":\"Fortaleza, Cear\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-08-26T20:59:08.115-03:00\",\"created_at\":\"2026-08-03T11:59:57.175-03:00\",\"latitude\":\"-3.7327177\",\"longitude\":\"-38.5269947\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzA3?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzA3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"healthcare\",\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"60110-260\",\"primary_location\":{\"id\":\"BR-CEA-LEDOS-01\",\"wid\":\"740544c0a47f016cf30824771f115955\",\"descriptor\":\"BRA Fortaleza - Rua Goncalves Ledo\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"2f6c1fbc22671005d12cfed1377a0003\",\"address\":\"thauane.silva@concentrix.com\"},\"last_name\":\"Nascimento\",\"first_name\":\"Thauane\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0610\",\"wid\":\"f9af6d726098012df3d36dfc4f068be2\",\"descriptor\":\"Advisor I, Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383998\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/Cross-Selling-Receptivo-com-Vendas---rea-da-Sade---Fortaleza-CE_R1752307\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/Cross-Selling-Receptivo-com-Vendas---rea-da-Sade---Fortaleza-CE_R1752307\/apply\",\"job_requisition_id\":\"R1752307\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1752307\",\"wid\":\"7b48c393eb741020f0e697c530d70000\",\"descriptor\":\"R1752307 Cross Selling Receptivo com Vendas | \u00c1rea da Sa\u00fade | Fortaleza\/CE (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"2f6c1fbc22671005d12cfed1377a0003\",\"address\":\"thauane.silva@concentrix.com\"},\"last_name\":\"Nascimento\",\"first_name\":\"Thauane\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"10\",\"campaign_id\":\"1306\",\"campaign_title\":\"R1752288 - Rosetta N2 - Fortaleza\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista de Atendimento | Banco Digital | Fortaleza\/CE - Presencial\",\"street\":\"BRA Fortaleza - Rua Goncalves Ledo\",\"address\":\"BRA Fortaleza - Rua Goncalves Ledo\",\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"postal_code\":\"60110-260\",\"region\":\"Cear\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Especialista de Atendimento | Banco Digital | Fortaleza\/CE - Presencial\",\"long_description\":\"<table style=\\\"border-bottom: 1px solid #E7E7E7;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"background: #002632; background-color: #002632; padding: 35px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 230px; height: auto; margin: 0 auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"230\\\" \/><\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 35px 30px 15px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 30px; font-weight: bold; color: #002632;\\\">Conecte pessoas a solu&ccedil;&otilde;es financeiras com clareza e confian&ccedil;a<\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 0 30px 25px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 18px; line-height: 1.7; color: #2b2c2c;\\\">Oportunidade presencial em Fortaleza\/CE para quem quer atuar com atendimento em Banco Digital, tecnologia e experi&ecirc;ncia do cliente.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #002632; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Sua jornada como game-changer come&ccedil;a aqui<\/div>\\nVoc&ecirc; gosta de tecnologia, tem experi&ecirc;ncia com atendimento e quer apoiar clientes em uma opera&ccedil;&atilde;o de Banco Digital? Ent&atilde;o essa oportunidade pode representar uma nova etapa para sua carreira. <br \/><br \/>Na <strong style=\\\"color: #002632;\\\">Concentrix<\/strong>, grandes experi&ecirc;ncias come&ccedil;am com pessoas. Cada intera&ccedil;&atilde;o &eacute; uma oportunidade de ouvir, compreender necessidades e oferecer suporte com empatia, clareza e agilidade. <br \/><br \/>Atuando em uma opera&ccedil;&atilde;o de <strong style=\\\"color: #007380;\\\">Banco Digital<\/strong>, voc&ecirc; poder&aacute; orientar clientes, esclarecer d&uacute;vidas e apoiar a resolu&ccedil;&atilde;o de solicita&ccedil;&otilde;es com responsabilidade, aten&ccedil;&atilde;o aos detalhes e foco em seguran&ccedil;a. <br \/><br \/>Mais do que atender, voc&ecirc; vai desenvolver novas habilidades, trabalhar com tecnologia, colaborar com um time conectado e construir novas possibilidades para sua carreira como <strong style=\\\"color: #007380;\\\">game-changer<\/strong>.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Conhe&ccedil;a a oportunidade<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 24px; font-weight: bold; color: #007380; line-height: 1.4; margin-bottom: 18px;\\\">Especialista de Atendimento ao Cliente | Banco Digital | Fortaleza\/CE - Presencial<\/div>\\n<strong style=\\\"color: #002632;\\\">No seu dia a dia, voc&ecirc; ir&aacute;:<\/strong> <br \/><br \/>&bull; Atender clientes de uma opera&ccedil;&atilde;o de Banco Digital, oferecendo suporte humanizado, claro e eficiente. <br \/>&bull; Compreender d&uacute;vidas e necessidades para orientar informa&ccedil;&otilde;es e apoiar a melhor solu&ccedil;&atilde;o poss&iacute;vel. <br \/>&bull; Conduzir atendimentos com empatia, agilidade, responsabilidade e foco em resolu&ccedil;&atilde;o. <br \/>&bull; Registrar informa&ccedil;&otilde;es em sistema com precis&atilde;o e aten&ccedil;&atilde;o aos detalhes. <br \/>&bull; Consultar informa&ccedil;&otilde;es, acompanhar solicita&ccedil;&otilde;es e contribuir para que cada demanda seja conduzida at&eacute; sua resolu&ccedil;&atilde;o. <br \/>&bull; Utilizar sistemas simult&acirc;neos e ferramentas digitais com seguran&ccedil;a, precis&atilde;o e aten&ccedil;&atilde;o aos detalhes. <br \/>&bull; Contribuir para uma experi&ecirc;ncia positiva, simples e resolutiva em cada intera&ccedil;&atilde;o. <br \/>&bull; Trabalhar em colabora&ccedil;&atilde;o com o time para garantir qualidade e buscar melhorias cont&iacute;nuas. <br \/>&bull; Desenvolver suas habilidades em um ambiente din&acirc;mico, tecnol&oacute;gico e focado em pessoas.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632; background-image: linear-gradient(90deg, #002632 0%, #007380 50%, #820AD1 100%); border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 28px; font-family: Montserrat, Arial, sans-serif; text-align: center; color: #ffffff;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; font-weight: bold; color: #25e2cc; margin-bottom: 8px;\\\">REMUNERA&Ccedil;&Atilde;O MENSAL<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 34px; line-height: 1.2; font-weight: bold; color: #ffffff; margin-bottom: 10px;\\\">R$ 1.800,00<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.6; color: #ffffff;\\\">Al&eacute;m do sal&aacute;rio fixo, voc&ecirc; ter&aacute; benef&iacute;cios que apoiam sua sa&uacute;de, sua rotina e seu desenvolvimento profissional.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Remunera&ccedil;&atilde;o e jornada<\/div>\\n<strong style=\\\"color: #002632;\\\">Remunera&ccedil;&atilde;o:<\/strong> R$ 1.800,00 <br \/><strong style=\\\"color: #002632;\\\">Escala:<\/strong> 5x2 <br \/><strong style=\\\"color: #002632;\\\">Hor&aacute;rios:<\/strong> das 14h00 &agrave;s 22h12 ou das 15h00 &agrave;s 23h12 <br \/><strong style=\\\"color: #002632;\\\">Treinamento:<\/strong> presencial e totalmente remunerado <br \/><strong style=\\\"color: #002632;\\\">Modelo de trabalho:<\/strong> presencial <br \/><strong style=\\\"color: #002632;\\\">Modelo de contrata&ccedil;&atilde;o:<\/strong> CLT <br \/><strong style=\\\"color: #002632;\\\">Local:<\/strong> Rua Gon&ccedil;alves L&ecirc;do, 777, esquina com a Avenida Santos Dumont, pr&oacute;ximo ao Col&eacute;gio Militar, Fortaleza\/CE<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 8px;\\\">Benef&iacute;cios para apoiar sua jornada<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.7; color: #2b2c2c; margin-bottom: 20px;\\\">Na Concentrix, queremos que voc&ecirc; tenha suporte para cuidar do seu bem-estar, apoiar sua fam&iacute;lia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div>\\n<strong style=\\\"color: #007380;\\\">Mais flexibilidade para sua rotina<\/strong> <br \/>&bull; Vale-alimenta&ccedil;&atilde;o ou vale-refei&ccedil;&atilde;o no valor de R$ 11,40 por dia trabalhado <br \/>&bull; Vale-transporte <br \/><br \/><strong style=\\\"color: #007380;\\\">Cuidado com voc&ecirc; e sua fam&iacute;lia<\/strong> <br \/>&bull; Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica <br \/>&bull; Seguro de vida <br \/><strong style=\\\"color: #007380;\\\">Aprendizado e novas possibilidades<\/strong> <br \/>&bull; Descontos e parcerias com faculdades e cursos de idiomas <br \/>&bull; Parcerias com descontos exclusivos <br \/>&bull; Oportunidades para desenvolver habilidades em atendimento, tecnologia e experi&ecirc;ncia financeira <br \/>&bull; Desenvolvimento profissional em um ambiente din&acirc;mico, tecnol&oacute;gico e colaborativo <br \/>&bull; Plano de carreira com possibilidade de candidatura a posi&ccedil;&otilde;es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas <br \/><br \/><strong style=\\\"color: #007380;\\\">Um ambiente pensado para boas experi&ecirc;ncias<\/strong> <br \/>&bull; Espa&ccedil;os modernos e acolhedores <br \/>&bull; &Aacute;reas de descompress&atilde;o com salas de jogos e TV <br \/>&bull; Ambiente colaborativo, com troca de experi&ecirc;ncias e trabalho em equipe<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #003D5B; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">O que buscamos em voc&ecirc;<\/div>\\n&bull; Ensino m&eacute;dio completo ou ensino superior em andamento <br \/>&bull; 18 anos ou mais <br \/>&bull; Experi&ecirc;ncia pr&eacute;via com call center <br \/>&bull; Boa comunica&ccedil;&atilde;o oral e escrita <br \/>&bull; Escuta ativa, empatia e foco em solu&ccedil;&atilde;o <br \/>&bull; Boa digita&ccedil;&atilde;o e facilidade para utilizar sistemas simult&acirc;neos <br \/>&bull; Familiaridade com tecnologia e disposi&ccedil;&atilde;o para aprender novos processos <br \/>&bull; Organiza&ccedil;&atilde;o, senso de prioridade e aten&ccedil;&atilde;o aos detalhes <br \/>&bull; Perfil colaborativo e comprometido com a experi&ecirc;ncia do cliente <br \/>&bull; Disponibilidade para trabalhar em um dos hor&aacute;rios informados <br \/>&bull; Disponibilidade para trabalhar presencialmente em Fortaleza <br \/>&bull; Experi&ecirc;ncia com chat e e-mail ser&aacute; considerada um diferencial<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Como funciona o processo seletivo?<\/div>\\nNosso processo seletivo &eacute; simples e pensado para conhecer melhor o seu perfil: <br \/><br \/><strong style=\\\"color: #002632;\\\">Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<\/strong> <br \/><br \/>As avalia&ccedil;&otilde;es s&atilde;o essenciais para continuar no processo seletivo. Reserve um momento tranquilo para realiz&aacute;-las com aten&ccedil;&atilde;o e siga todas as orienta&ccedil;&otilde;es apresentadas. <br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder&aacute; enviar orienta&ccedil;&otilde;es por e-mail, telefone ou WhatsApp.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Diversidade que transforma experi&ecirc;ncias<\/div>\\nNa Concentrix, acreditamos que diferentes hist&oacute;rias, habilidades e perspectivas ajudam a criar experi&ecirc;ncias ainda melhores. <br \/><br \/>Esta oportunidade tamb&eacute;m est&aacute; aberta para pessoas com defici&ecirc;ncia. Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial. <br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato. <br \/><br \/><strong style=\\\"color: #002632;\\\">Queremos proporcionar uma experi&ecirc;ncia de sele&ccedil;&atilde;o respeitosa, acolhedora e acess&iacute;vel.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-left: 5px solid #007380; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Por que dar o pr&oacute;ximo passo com a Concentrix?<\/div>\\nAqui, sua experi&ecirc;ncia com atendimento pode se transformar em novas habilidades, aprendizados e possibilidades para sua carreira. <br \/><br \/>Voc&ecirc; poder&aacute; atuar em uma opera&ccedil;&atilde;o conectada ao universo financeiro digital, colaborar com um time diverso e contribuir para experi&ecirc;ncias que fazem a diferen&ccedil;a no dia a dia dos clientes. <br \/><br \/>Cada atendimento ser&aacute; uma oportunidade de aprender, aprimorar sua comunica&ccedil;&atilde;o e fortalecer sua experi&ecirc;ncia profissional. <br \/><br \/><strong style=\\\"color: #002632;\\\">Se voc&ecirc; quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc&ecirc;.<\/strong> <br \/><br \/><strong style=\\\"color: #007380;\\\">Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 190px; height: auto; margin: 0 auto 18px auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"190\\\" \/>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.7; color: #ffffff; margin-bottom: 6px;\\\">Conecte pessoas. Crie solu&ccedil;&otilde;es. Impulsione sua carreira.<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; line-height: 1.4; font-weight: bold; color: #25e2cc;\\\">O real come&ccedil;a aqui.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\",\"ats_external_id\":\"R1752288\",\"location\":\"Fortaleza, Cear\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1800\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-08-26T20:59:08.067-03:00\",\"created_at\":\"2026-08-03T11:21:05.495-03:00\",\"latitude\":\"-3.7327177\",\"longitude\":\"-38.5269947\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzA2?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzA2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"60110-260\",\"primary_location\":{\"id\":\"BR-CEA-LEDOS-01\",\"wid\":\"740544c0a47f016cf30824771f115955\",\"descriptor\":\"BRA Fortaleza - Rua Goncalves Ledo\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"2f6c1fbc22671005d12cfed1377a0003\",\"address\":\"thauane.silva@concentrix.com\"},\"last_name\":\"Nascimento\",\"first_name\":\"Thauane\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383988\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/Especialista-de-Atendimento---Banco-Digital---Fortaleza-CE---Presencial_R1752288\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/Especialista-de-Atendimento---Banco-Digital---Fortaleza-CE---Presencial_R1752288\/apply\",\"job_requisition_id\":\"R1752288\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1752288\",\"wid\":\"b14755f39d1d103067334fe842400000\",\"descriptor\":\"R1752288 Especialista de Atendimento | Banco Digital | Fortaleza\/CE - Presencial (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"2f6c1fbc22671005d12cfed1377a0003\",\"address\":\"thauane.silva@concentrix.com\"},\"last_name\":\"Nascimento\",\"first_name\":\"Thauane\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1701\",\"campaign_id\":\"1397\",\"campaign_title\":\"ByteDance GEC AI Dubbing \/ Polish \/ BM \/ Lisbon \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"AI Dubbing Content Moderator (Polish-Speaking) \u2013 1000\u20ac Welcome Bonus\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what's next?<\/p>\\n<p>We're a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as <strong>\\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" and \\\"Best Company Culture\\\"<\/strong>, year after year.<\/p>\\n<p>If you're looking to grow and be inspired, as an <strong>AI Dubbing Content Moderator<\/strong> in <strong>Lisbon, Portugal (On-Site)<\/strong>, you will play a key role in ensuring that AI-generated dubbed video content published on a global e-commerce platform meets the highest standards of quality, safety, and compliance. You will help create a trustworthy digital environment by applying moderation policies consistently while supporting an exceptional user experience across international markets.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's real career and personal growth potential. Around <strong>80% of our managers and leaders have been promoted from within<\/strong>.<\/p>\\n<p>That's why we offer a range of FREE Learning and Leadership Development programs designed to help you build the career you've always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As an <strong>AI Dubbing Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review AI-generated dubbed video content to ensure compliance with platform policies, community guidelines, and quality standards.<\/li>\\n<li>Evaluate reported or flagged content and make accurate moderation decisions based on internal procedures and policy guidelines.<\/li>\\n<li>Assess translation quality, linguistic accuracy, cultural appropriateness, and contextual relevance of AI-generated dubbing.<\/li>\\n<li>Identify content that may contain misinformation, hate speech, harassment, harmful behaviour, copyright concerns, or other policy violations.<\/li>\\n<li>Verify compliance with regional regulations and market-specific standards across multiple languages and cultures.<\/li>\\n<li>Escalate complex, high-risk, or ambiguous cases to the appropriate internal teams when required.<\/li>\\n<li>Document moderation decisions accurately while maintaining complete records within internal systems.<\/li>\\n<li>Achieve quality, productivity, and service level targets while managing high volumes of content.<\/li>\\n<li>Stay up to date with evolving moderation policies, AI content standards, and operational procedures.<\/li>\\n<li>Handle sensitive or potentially disturbing content with professionalism, discretion, and confidentiality.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in <strong>Polish (C1)<\/strong>.<\/li>\\n<li>Are fluent, verbal and written in <strong>English (B2)<\/strong>.<\/li>\\n<li>Have previous experience in Content Moderation, Trust &amp; Safety, Quality Assurance, or a similar operational environment.<\/li>\\n<li>Have a strong understanding of AI-generated content, digital media, or e-commerce platforms.<\/li>\\n<li>Demonstrate excellent analytical thinking and objective decision-making skills.<\/li>\\n<li>Possess excellent attention to detail and consistently deliver high-quality work.<\/li>\\n<li>Are comfortable working in a fast-paced environment with changing priorities and high workloads.<\/li>\\n<li>Can manage sensitive content professionally while maintaining emotional resilience.<\/li>\\n<\/ul>\\n<p>If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right opportunity.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li><strong>1000&euro; Welcome Bonus<\/strong><\/li>\\n<li>Work-life balance with a fixed Monday to Friday schedule (9:00 AM &ndash; 6:00 PM, local time)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1397\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-11T00:59:03.367+01:00\",\"created_at\":\"2026-08-03T09:58:02.443+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzk3?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzk3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1639\",\"campaign_id\":\"1069\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ W@H \/ DTAG\",\"campaign_type\":\"job_application\",\"job_title\":\"100% Homeoffice - Chat Agent (m\/w\/d) im Mobilfunk-Support - Deutsch\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Verdiene bis zu 700.000 HUF brutto\/Monat mit deinem Verkaufstalent im Homeoffice!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Du sprichst Deutsch? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Chat Agent (m\/w\/d) im deutschsprachigen Mobilfunk-Support f&uuml;r Telekommunikationsunternehmen<\/strong> &ndash; auch ohne Erfahrung und w&auml;hrend des Studiums.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 2484,00 HUF brutto\/Stunde<\/li>\\n<li>Verdienst durch Leistungsorientierte Verg&uuml;tung, Provision, Cafeteria und Fahrtkostenzusch&uuml;sse: bis zu 700.000,00 HUF brutto\/Monat*<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Arbeitsort: P&eacute;cs oder 100% Homeoffice<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 20 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Sonntag von 07:00 - 23:00 Uhr<\/li>\\n<li>Schriftbearbeitung per Chat<\/li>\\n<li>Quereinsteiger und Studenten willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen per Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Bearbeite Kundenanfragen zu Produkten und Dienstleistungen<\/strong><\/li>\\n<li><strong>Kommuniziere &uuml;ber Chat<\/strong> und f&uuml;hre vereinbarte R&uuml;ckruftermine durch<\/li>\\n<li>Unterst&uuml;tze bei <strong>Einrichtungen, St&ouml;rungen oder Konfigurationen<\/strong> f&uuml;r alle Ger&auml;te rund um den Mobilfunkvertrag<\/li>\\n<li><strong>Beantworte souver&auml;n Fragen<\/strong> zu Ger&auml;ten wie PC, Tablets oder Smartphones<\/li>\\n<li><strong>Biete aktiv passende Produkte<\/strong> zum Kundenger&auml;t <strong>an<\/strong> (Up- und Cross-Selling)<\/li>\\n<li>Dokumentiere die Kommunikation in der <strong>Kundendatenbank<\/strong><\/li>\\n<li><strong>Finde individuelle L&ouml;sungen<\/strong> &ndash; auch wenn&rsquo;s mal knifflig wird<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;<span data-olk-copy-source=\\\"MessageBody\\\">Bequeme Arbeitszeiten und eine angenehme Arbeitsorganisation, eine gute Work-Life-Balance, freundliche Kolleginnen und Kollegen sowie eine angenehme Arbeitsatmosph&auml;re.<\/span>&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>gute Deutschkenntnisse (mindestens B2) <\/strong>in Wort und Schrift.<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li>Du hast<strong> Interesse an technischen Themen<\/strong> und verstehst die Zusammenh&auml;nge<\/li>\\n<li>Auch im privaten Bereich bist du der <strong>Profi f&uuml;r Computer und mobile Ger&auml;te<\/strong><\/li>\\n<li>Du bist <strong>zeitlich flexibel. <\/strong>Ob wegen deines Studiums oder deines Lebensstils &ndash; <strong>Sp&auml;t- und Wochenendschichten sind f&uuml;r dich das Richtige.<\/strong><\/li>\\n<li>Neue Tools und Technologien sind genau dein Ding.<\/li>\\n<li>Du kannst die <strong>Anforderungen an einen Remote-Arbeitsplatz erf&uuml;llen<\/strong> oder an unserem Standort in P&eacute;cs arbeiten.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit<\/strong> (ab 20 Std.\/Woche) &ndash; wie es f&uuml;r dich am besten passt.<\/li>\\n<li>Einen <strong>100% Homeoffice-Arbeitsplatz ab deinem 2. Arbeitstag<\/strong>. Die n&ouml;tige Hardware wird dir an deinem 1. Arbeitstag an unserem Standort in P&eacute;cs &uuml;bergeben.<\/li>\\n<li>Bis zu 560.000 HUF brutto\/Monat* &ndash; 2.484,00 HUF brutto\/Stunde, attrativer Bonus, Provision, und Cafeteria. <strong>Mit deinem Vertriebstalent kannst du bis zu 200.000 HUF dazu verdienen.<\/strong><\/li>\\n<li>Du startest mit einem <strong>intensivem Vollzeittraining an unserem Standort in P&eacute;cs<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong> durch unsere Trainer &ndash; sie bringen dir alles bei.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern<\/strong>.<\/li>\\n<li>Ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich kennenlernen zu d&uuml;rfen.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter <span data-teams=\\\"true\\\">+3670 7785-276<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>100% im Homeoffice<br \/>oder<br \/>Concentrix Services Hungary Kft.<br \/>P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn&nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; ungarischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Ungarn verf&uuml;gen.&nbsp;<\/p>\\n<p><em>*Die Angabe bezieht sich auf ein Bruttomonatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung und einer Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em><\/p>\\n<\/div>\\n<p>#WAH<br \/>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"HU-1069\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"2848\",\"salary_type\":\"hourly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-08-23T01:59:15.780+02:00\",\"created_at\":\"2026-08-03T08:37:57.056+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDY5?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDY5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"954\",\"campaign_id\":\"23241\",\"campaign_title\":\"Manager II, B2B Sales R1750118\",\"campaign_type\":\"job_application\",\"job_title\":\"Manager II, B2B Sales - Bilingual\",\"street\":\"CRI San Jose\",\"address\":\"CRI San Jose\",\"city\":\"San Jose\",\"state\":\"San Jose\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"The Manager II, B2B Sales \/ Supplier Operations Manager will oversee teams dedicated to supporting complex accounts, driving revenue growth within the ad sales sector, and executing B2B sales acquisition strategies. 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Salesforce Administration (Core)<\/b><\/span><\/span><\/p><ul><li><p><span><span>Design and build the end-to-end renewal process: custom objects, fields, record types, page layouts, validation rules, Flows<\/span><\/span><\/p><\/li><li><p><span><span>Own Case Management: case queues, assignment rules, escalation rules, lifecycle and status management<\/span><\/span><\/p><\/li><li><p><span><span>Lead data consolidation from 3 CRMs: data cleanup, deduplication, migration using Data Loader \/ Import Wizard<\/span><\/span><\/p><\/li><li><p><span><span>User, role, profile, and permission management<\/span><\/span><\/p><\/li><\/ul><p><\/p><p><span><span><b>B. BI \/ Reporting &amp; Analytics (The BI part)<\/b><\/span><\/span><\/p><ul><li><p><span><span>Build and maintain advanced reports and dashboards for Renewals leadership: queue health, at-risk renewals, on-time booking<\/span><\/span><\/p><\/li><li><p><span><span>Use SOQL and data analysis to provide renewal insights and improve data quality<\/span><\/span><\/p><\/li><li><p><span><span>Define and track key renewal metrics<\/span><\/span><\/p><\/li><li><p><span><span>Nice to have: Experience with CRM Analytics (Tableau CRM \/ Einstein Analytics) or connecting Salesforce to Power BI \/ Tableau<\/span><\/span><\/p><\/li><\/ul><p><\/p><p><span><span><b>Requirements:<\/b><\/span><\/span><\/p><ul><li><p><span><span>2&#43; years hands-on as Salesforce Administrator (Service Cloud preferred)<\/span><\/span><\/p><\/li><li><p><span><span>Salesforce Certified Administrator (ADM-201) \u2013 Required<\/span><\/span><\/p><\/li><li><p><span><span>Expert in Flow Builder (not just Workflow Rules \/ Process Builder)<\/span><\/span><\/p><\/li><li><p><span><span>Proven track record in advanced Salesforce reporting, dashboards, and SOQL<\/span><\/span><\/p><\/li><li><p><span><span>Strong Excel \/ Google Sheets and data analysis skills<\/span><\/span><\/p><\/li><\/ul><p><\/p><p><span><span><b>Work Setup:<\/b> Full Onsite<\/span><\/span><\/p><p><b><span><span>Location: <\/span><\/span><\/b><span><span>Bridgetowne, Quezon City<\/span><\/span><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"76\",\"campaign_id\":\"1343\",\"campaign_title\":\"Advisor I, Sales R1750802\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Sales\",\"street\":\"MYS Kuala Lumpur Nu Tower 2\",\"address\":\"MYS Kuala Lumpur Nu Tower 2\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"50470\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"Consultative B2B software sales to Canadian tax professionals. 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d\u00a0are\u00a0comfortable\u00a0using\u00a0reporting\u00a0dashboards\u00a0and\u00a0Microsoft\u00a0Office\u00a0applications.<\/li><\/ul><p><\/p><p><b>What&#39;s\u00a0in\u00a0it\u00a0for\u00a0you<\/b><\/p><p><\/p><ul><li>You\u00a0will\u00a0join\u00a0us\u00a0on\u00a0a\u00a0stable,\u00a0full-time\u00a0<b>39-hour\u00a0weekly\u00a0contract<\/b>.<\/li><li>Competitive\u00a0salary\u00a0of\u00a0<b>\u20ac25.376<\/b>\u00a0<b>\u00a0gross\/year<\/b>,\u00a0plus\u00a0up\u00a0to\u00a0<b>\u20ac3,000\u00a0gross\/year\u00a0in\u00a0bonus\u00a0&#43;\u00a0private\u00a0medical\u00a0insurance\u00a0<\/b><\/li><li>Great\u00a0office\u00a0location\u00a0in\u00a0Barcelona.<\/li><li>Friends\u00a0hunting\u00a0(referral)\u00a0bonus.<\/li><li>Full\u00a0paid\u00a0training\u00a0about\u00a0the\u00a0company\u00a0and\u00a0the\u00a0project\u00a0you\u00a0will\u00a0be\u00a0working\u00a0on.<\/li><li>Career\u00a0development\u00a0program\u00a0and\u00a0specialized\u00a0courses.<\/li><li>Opportunity\u00a0to\u00a0work\u00a0in\u00a0a\u00a0collaborative,\u00a0multicultural,\u00a0and\u00a0fast-growing\u00a0environment.<\/li><\/ul><p><\/p><p><b>Experience\u00a0the\u00a0best\u00a0version\u00a0of\u00a0you!<\/b><\/p><p><\/p><p>At\u00a0Concentrix,\u00a0we\u00a0invest\u00a0in\u00a0our\u00a0game-changers\u00a0because\u00a0we\u00a0know\u00a0that\u00a0when\u00a0our\u00a0people\u00a0thrive,\u00a0our\u00a0clients\u00a0and\u00a0their\u00a0customers\u00a0thrive.<\/p><p><\/p><p>If\u00a0all\u00a0this\u00a0feels\u00a0like\u00a0the\u00a0perfect\u00a0next\u00a0step\u00a0in\u00a0your\u00a0career\u00a0journey,\u00a0we\u00a0want\u00a0to\u00a0hear\u00a0from\u00a0you.\u00a0Apply\u00a0today\u00a0and\u00a0discover\u00a0why\u00a0over\u00a0440k&#43;\u00a0game-changers\u00a0around\u00a0the\u00a0globe\u00a0call\u00a0Concentrix\u00a0their\u00a0&#34;employer\u00a0of\u00a0choice.&#34;<\/p><p><\/p><p><i>Concentrix\u00a0is\u00a0an\u00a0equal\u00a0opportunity\u00a0employer<\/i><\/p><p><i>We&#39;re\u00a0proudly\u00a0united\u00a0as\u00a0one\u00a0team,\u00a0one\u00a0company,\u00a0globally.\u00a0We&#39;re\u00a0committed\u00a0to\u00a0equal\u00a0employment\u00a0opportunities\u00a0for\u00a0all\u00a0candidates\u00a0and\u00a0a\u00a0work\u00a0environment\u00a0free\u00a0from\u00a0discrimination\u00a0and\u00a0harassment.\u00a0All\u00a0our\u00a0recruitment\u00a0practices\u00a0are\u00a0based\u00a0on\u00a0business\u00a0needs,\u00a0job\u00a0requirements,\u00a0and\u00a0professional\u00a0qualifications,\u00a0without\u00a0regard\u00a0to\u00a0race,\u00a0age,\u00a0gender\u00a0identity,\u00a0sexual\u00a0orientation,\u00a0religion,\u00a0ethnicity,\u00a0family\u00a0or\u00a0parental\u00a0status,\u00a0national\u00a0origin,\u00a0disability,\u00a0or\u00a0any\u00a0other\u00a0classification\u00a0protected\u00a0by\u00a0applicable\u00a0national\u00a0laws.<br 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Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"The People Solutions Generalist I is responsible for evaluating, analyzing, implementing, and administering Human Resources programs and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Evaluating, analyzing, and implementing all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management<\/li><li>Provide consulting services, through cross-departmental partnerships, to managers regarding team member performance, management practices, human resource policies, talent management, and compensation<\/li><li>Receive, process and respond to day-to-day employee concerns and coordinate with appropriate stakeholders, as necessary<\/li><li>Partner with stakeholders to develop and support proactive Human Resources solutions in alignment with the organization&#39;s overall strategies<\/li><li>Conducting initial orientation to newly hired or newly promoted employees and other HR learning sessions<\/li><li>Ensure maintenance of accurate and concise records and reports concerning all employee data and all phases of Human Resources processes, working within HRIS tools, in accordance with company policy and statutory\/local laws<\/li><li>Collect, maintain, analyze, and report on various types of key Human Resources metrics to assist management in effective decision making; develop clear visuals to communicate findings<\/li><li>Prepare documentary requirements for HR Partners handling labor-related cases, as necessary<\/li><li>Review Human Resources trends in the market and assist with execution of changes and improvements<\/li><li>Communicate and reinforce the Company&#39;s values, philosophies, and Leadership Behaviors to assist in development of a high performing organization<\/li><li>May help facilitate candidate selection processes, as necessary<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>2 - 4 Years of Experience<\/li><li>University Degree Preferred<\/li><li>Experience with Workday preferred<\/li><li>Working knowledge of labor relations<\/li><li>Strong communication skills, both written and verbal<\/li><li>Proficient Microsoft Office skills<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables<\/li><li>Self-starter, sense of urgency, and works well under pressure in a virtual environment<\/li><li>Strong attention to detail<\/li><\/ul><p><\/p><p><span><b>Eligibility Criteria for internal applicants<\/b><\/span><\/p><ul><li><span>Current job tenure: at least\u00a012<b> months<\/b> in\u00a0Concentrix<\/span><\/li><li><span>Exemplary record: no sanctions in the last\u00a0<b>12 months<\/b> AND less than\u00a0<b>5%<\/b> unjustified absenteeism in the last\u00a0<b>6 months<\/b><\/span><\/li><li><span>Achievement of objectives: more than\u00a0<b>80%<\/b> of project performance objectives met during the last\u00a0<b>3 months<\/b><\/span><\/li><li><span>Language(s): <b>PT (C2)\/ EN (B2)<\/b><\/span><\/li><li><span>Work arrangement:\u00a0<b>Hybrid<\/b><\/span><\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Join our team as a <strong>Customer Care Agent<\/strong> and become the main point of contact for customers while supporting account-related and back-office activities.<\/p>\\n<p>This is an excellent opportunity for individuals who are customer-oriented, detail-driven, and eager to learn. Previous experience is not required, as we offer comprehensive <strong>paid training<\/strong>. You will be able to <strong>work from our modern office from Iasi<\/strong>&nbsp;in a professional, dynamic, and people-centered environment.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>\ud83d\udd27 What you will do<\/strong><\/p>\\n<p><strong>Supporting customers as their main point of contact<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Assist customers professionally and efficiently<\/li>\\n<li>Offer support via&nbsp;<strong>phone and email<\/strong><\/li>\\n<li>Deliver a positive and solution-oriented experience<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Handle operational and administrative tasks<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Perform&nbsp;<strong>back-office activities<\/strong>&nbsp;related to customer accounts<\/li>\\n<li>Support account-related processes and updates<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Work in a regulated environment<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Follow internal procedures and legal requirements carefully<\/li>\\n<li>Ensure communication and documentation are accurate and compliant<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>\u2705 What we are looking for<\/strong><\/p>\\n<p><strong>Language skills<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Proficiency in <strong>German<\/strong><\/li>\\n<li>Advanced <strong>English<\/strong><\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Key strengths<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Strong&nbsp;<strong>attention to detail<\/strong><\/li>\\n<li>Good&nbsp;<strong>analytical and decision-making skills<\/strong><\/li>\\n<li><strong>Goal-oriented<\/strong>&nbsp;and self-motivated<\/li>\\n<li>Problem-solving<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Desirable, but not essential:<\/strong><\/p>\\n<ul>\\n<li>Having experience in banking operations, back office, or administrative roles is beneficial.<\/li>\\n<li>Education in business, finance, economics, or a related field is an asset.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>\ud83c\udf81 What we offer<\/strong><\/p>\\n<p><strong>A stable role and career growth<\/strong><\/p>\\n<ul>\\n<li>Attractive salary<\/li>\\n<li>Full-time position<\/li>\\n<li>Undetermined contract<\/li>\\n<li>Strong career development opportunities in the&nbsp;<strong>FinTech industry<\/strong><\/li>\\n<\/ul>\\n<p><strong>Benefits package<\/strong><\/p>\\n<ul>\\n<li>Flexible benefits through My Benefit Platform, including meal, gift, and holiday vouchers<br \/>&bull; Private medical insurance through Medicover, gym membership, partner discounts, and Bookster membership<br \/>&bull; Professional development courses, language classes, specialized training, and access to online and in-person events<br \/>&bull; Referral bonus opportunities of up to 5,000 RON, eyeglasses discount, Easter and Christmas incentives, and Employee Assistance Program<\/li>\\n<\/ul>\\n<p><strong>\ud83d\udca1 Why join us<\/strong><\/p>\\n<p><strong>No previous experience needed<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>You&rsquo;ll receive&nbsp;<strong>fully paid training<\/strong>&nbsp;from day one<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Real career opportunities<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Build your future in&nbsp;<strong>FinTech<\/strong><\/li>\\n<li><strong>85% of our leaders started in entry-level roles<\/strong><\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Great workplace<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Join a company recognized as a&nbsp;<strong>Best Employer<\/strong><\/li>\\n<li>Work in an&nbsp;<strong>ESG-certified<\/strong>, modern, and people-centered environment<\/li>\\n<\/ul>\\n<\/ol>\\n<p>&nbsp;<\/p>\\n<div>\\n<div>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In accordance with&nbsp;Romania&rsquo;s law, only applicants who are legally authorized to work in&nbsp;Romania&nbsp;will be considered for this position.\u202f&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>&nbsp;<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer <\/strong>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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You will work from our <strong>modern office in Ia\u0219i<\/strong>, in a <strong>professional, dynamic, and people-focused environment<\/strong>.<\/p>\\n<p><strong>\ud83d\udd27 What you will do<\/strong><\/p>\\n<p><strong>Supporting customers as their main point of contact<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Assist customers professionally and efficiently<\/li>\\n<li>Offer support via&nbsp;<strong>phone and email<\/strong><\/li>\\n<li>Deliver a positive and solution-oriented experience<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Handle operational and administrative tasks<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Perform&nbsp;<strong>back-office activities<\/strong>&nbsp;related to customer accounts<\/li>\\n<li>Support account-related processes and updates<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Work in a regulated environment<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Follow internal procedures and legal requirements carefully<\/li>\\n<li>Ensure communication and documentation are accurate and compliant<\/li>\\n<\/ul>\\n<\/ol>\\n<p>&nbsp;<\/p>\\n<p><strong>&nbsp;<\/strong><strong>\u2705 What We Are Looking For<\/strong><\/p>\\n<p><strong>Language Skills<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Strong&nbsp;<strong>English communication skills<\/strong>, both written and verbal<\/li>\\n<li><strong>Understanding of Irish<\/strong> is vital in order to support communication with client&nbsp;<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Core Competencies<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Strong attention to detail<\/li>\\n<li>Good analytical and decision-making skills<\/li>\\n<li>Goal-oriented and self-motivated mindset<\/li>\\n<li>Problem-solving skills<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Nice to Have<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>The ability to speak and support communication in Irish is highly valued, but not a must<\/li>\\n<li>Experience in banking operations, back office, or administrative roles<\/li>\\n<li>Studies in business, finance, economics, or a related field<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>\ud83c\udf81 What we offer<\/strong><\/p>\\n<p><strong>A stable role and career growth<\/strong><\/p>\\n<ul>\\n<li>Full-time position<\/li>\\n<li>Undetermined contract<\/li>\\n<li>Strong career development opportunities in the&nbsp;<strong>FinTech industry<\/strong><\/li>\\n<\/ul>\\n<p><strong>Benefits package<\/strong><\/p>\\n<ul>\\n<li>Flexible benefits through My Benefit Platform, including meal, gift, and holiday vouchers<br \/>&bull; Private medical insurance through Medicover, gym membership, partner discounts, and Bookster membership<br \/>&bull; Professional development courses, language classes, specialized training, and access to online and in-person events<br \/>&bull; Referral bonus opportunities of up to 5,000 RON, eyeglasses discount, Easter and Christmas incentives, and Employee Assistance Program<\/li>\\n<\/ul>\\n<p><strong>\ud83d\udca1 Why join us<\/strong><\/p>\\n<p><strong>No previous experience needed<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>You&rsquo;ll receive&nbsp;<strong>fully paid training<\/strong>&nbsp;from day one<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Real career opportunities<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Build your future in&nbsp;<strong>FinTech<\/strong><\/li>\\n<li><strong>85% of our leaders started in entry-level roles<\/strong><\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Great workplace<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Join a company recognized as a&nbsp;<strong>Best Employer<\/strong><\/li>\\n<li>Work in an&nbsp;<strong>ESG-certified<\/strong>, modern, and people-centered environment<\/li>\\n<\/ul>\\n<\/ol>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"RO-377\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-19T17:41:40.305+03:00\",\"created_at\":\"2026-07-31T10:51:44.243+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzc?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\",\"relevance_score\":\"1\"},{\"id\":\"1571\",\"campaign_id\":\"917\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1751725\",\"campaign_type\":\"job_application\",\"job_title\":\"Asesor de Servicio al Cliente - Mercado Espa\u00f1ol y Vasco - Presencial - IS02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<div><p><span>\u00a0<\/span><b><span>Experimenta una carrera que redefine reglas del juego<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><\/p><\/div><div><p><span><span>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Si buscas crecer, como<\/span><\/span><b><span><span>\u00a0<\/span>Asesor de Servicio al Cliente en Barcelona (presencial)<\/span><\/b><span><span>, formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en la industria farmac\u00e9utica.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Crecimiento profesional y desarrollo personal<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo.<\/span><\/span><span><span><span>\u00a0<\/span>Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Lo que har\u00e1s en este puesto<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><span><span>Como<span>\u00a0<\/span><\/span><\/span><b><span>Asesor de Servicio al Cliente<\/span><\/b><span><span><span>\u00a0<\/span>en nuestro equipo, deber\u00e1s:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Atender llamadas del cliente (farmac\u00e9uticos)<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Ofrecer informaci\u00f3n, resoluci\u00f3n de incidencias, gesti\u00f3n de facturas, pedidos, albaranes, etc.<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Brindar una excelente calidad en su atenci\u00f3n al cliente.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span><span>Tus competencias<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Formaremos un buen equipo si t\u00fa:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Cuentas con u<\/span><span>n nivel biling\u00fce de Espanol y Vasco<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Eres<span>\u00a0<\/span><\/span><span>una<\/span><span><span>\u00a0<\/span>p<\/span><span>ersona<span>\u00a0<\/span><\/span><span>din\u00e1mica<\/span><span><span>\u00a0<\/span>y responsable<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Tienes<\/span><span><span>\u00a0<\/span><\/span><span>b<\/span><span>uenas<\/span><span><span>\u00a0<\/span>dotes<span>\u00a0<\/span><\/span><span>comunicativas<\/span><span><span>\u00a0<\/span>y organizativas<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Eres<span>\u00a0<\/span><\/span><span>p<\/span><span>untual<\/span><span>,<span>\u00a0<\/span><\/span><span>a<\/span><span>gil<\/span><span><span>\u00a0<\/span>y con<span>\u00a0<\/span><\/span><span>ganas<\/span><span><span>\u00a0<\/span>de trabajar<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Puedes<\/span><span><span>\u00a0<\/span><\/span><span>trabajo<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>equipo<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>C<\/span><span>uentas con<span>\u00a0<\/span><\/span><span>c<\/span><span>onocimientos<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>ofim\u00e1tica<\/span><span><span>\u00a0<\/span>a<span>\u00a0<\/span><\/span><span>nivel<\/span><span><span>\u00a0<\/span><\/span><span>usuario<\/span><span><span>\u00a0<\/span>m\u00ednimo<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Sera un plus<span>\u00a0<\/span><\/span><span>si<\/span><span><span>\u00a0<\/span><\/span><span>t\u00fa<\/span><span>:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Cuentas con<span>\u00a0<\/span><\/span><span>conocimientos<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>SAP<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Tienes<\/span><span><span>\u00a0<\/span><\/span><span>conocimientos<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>el sector<span>\u00a0<\/span><\/span><span>farmac\u00e9utico<\/span><span><span>\u00a0<\/span>o<span>\u00a0<\/span><\/span><span>entorno<\/span><span><span>\u00a0<\/span><\/span><span>sanitario<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Lo que ofrecemos<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><span><span>En este puesto, ofrecemos beneficios que te ayudaran a apoyar tu estilo de vida \u00fanico:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Contrato\u00a0 de<\/span><span><span>\u00a0<\/span>39h con horario Lunes - Viernes: 14-22h<\/span><\/span><br \/><span><span>- Oficina en una ubicaci\u00f3n excelente en Barcelona<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salario:<span>\u00a0<\/span><\/span><\/span> <span>18.052,54 <\/span><span><span>euros brutos al a\u00f1o &#43; hasta 720 <\/span><span>euros brutos en bonus al a\u00f1o<span>\u00a0<\/span>\u00a0<\/span><\/span><br \/><span><span>- Bonificaci\u00f3n por recomendaci\u00f3n<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Programa de desarrollo profesional y cursos especializados\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span><span>Experimenta tu mejor versi\u00f3n<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>En<span>\u00a0<\/span><\/span><\/span><b><span>Concentrix<\/span><\/b><span><span>, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>alrededor del mundo consideran a<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span><span>\u00a0<\/span>su \u00abempleador preferido\u00bb.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><i><span>Ofrecemos<\/span><span><span>\u00a0<\/span><\/span><span>igualdad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>oportunidades<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>empleo<\/span><span>\u00a0<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Nos<span>\u00a0<\/span><\/span><span>comprometemos<\/span><span><span>\u00a0<\/span><\/span><span>a<\/span><span><span>\u00a0<\/span><\/span><span>ofrecer<\/span><span><span>\u00a0<\/span><\/span><span>igualdad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>oportunidades<\/span><span><span>\u00a0<\/span><\/span><span>laborales<\/span><span><span>\u00a0<\/span>a<span>\u00a0<\/span><\/span><span>todos<\/span><span><span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>candidatos<\/span><span>, y un<span>\u00a0<\/span><\/span><span>entorno<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>trabajo<\/span><span><span>\u00a0<\/span>libre de<span>\u00a0<\/span><\/span><span>discriminaci\u00f3n<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>acoso<\/span><span>.<span>\u00a0<\/span><\/span><span>Todas<\/span><span><span>\u00a0<\/span><\/span><span>nuestras<\/span><span><span>\u00a0<\/span><\/span><span>pr\u00e1cticas<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>contrataci\u00f3n<\/span><span><span>\u00a0<\/span>se<span>\u00a0<\/span><\/span><span>basan<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>las<span>\u00a0<\/span><\/span><span>necesidades<\/span><span><span>\u00a0<\/span><\/span><span>empresariales<\/span><span>,<span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>requisitos<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>puesto<\/span><span><span>\u00a0<\/span>y las<span>\u00a0<\/span><\/span><span>cualificaciones<\/span><span><span>\u00a0<\/span><\/span><span>personales<\/span><span>, sin<span>\u00a0<\/span><\/span><span>tener<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>cuenta<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>identidad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>g\u00e9nero<\/span><span>, la<span>\u00a0<\/span><\/span><span>edad<\/span><span>, la<span>\u00a0<\/span><\/span><span>religi\u00f3n<\/span><span>, el<span>\u00a0<\/span><\/span><span>origen<\/span><span><span>\u00a0<\/span><\/span><span>\u00e9tnico<\/span><span>, la<span>\u00a0<\/span><\/span><span>situaci\u00f3n<\/span><span><span>\u00a0<\/span>familiar o parental o<span>\u00a0<\/span><\/span><span>cualquier<\/span><span><span>\u00a0<\/span><\/span><span>otra<\/span><span><span>\u00a0<\/span><\/span><span>clasificaci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>protegida<\/span><span><span>\u00a0<\/span><\/span><span>por<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>legislaci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>nacional<\/span><span><span>\u00a0<\/span><\/span><span>aplicable<\/span><span>.<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><b><u><span>R1751725 <\/span><\/u><\/b><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><p><\/p>\",\"ats_external_id\":\"R1751725\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1504.38\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-26T01:59:21.873+02:00\",\"created_at\":\"2026-07-31T10:04:49.955+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MTc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MTc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"Spanish\",\"Basque\"],\"recruiter\":{\"email\":{\"address\":\"sofia.bentodematosferreira@concentrix.com\"},\"first_name\":\"Bento De Matos Ferreira, Sofia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102540447\",\"wid\":\"da7d7d2449a21010382b12ae06150001\",\"descriptor\":\"Sofia Bento De Matos Ferreira (102540447)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-381863\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Asesor-de-Servicio-al-Cliente---Mercado-Espaol-y-Vasco---Presencial---IS02_R1751725-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Asesor-de-Servicio-al-Cliente---Mercado-Espaol-y-Vasco---Presencial---IS02_R1751725-1\/apply\",\"job_requisition_id\":\"R1751725\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"0641ffbbf57e101fc9794ccda4f30000\",\"descriptor\":\"20191 - Isdin - WHSBTSPAIN30\",\"reference_id\":\"WHSBTSPAIN30\",\"custom_reference_id\":\"WHSBTSPAIN30\",\"company_reference_id\":null},{\"wid\":\"99e8fa0499691025a532d08f86450000\",\"descriptor\":\"W0ZX7C ISDIN B2C\",\"reference_id\":\"W0ZX7C\",\"custom_reference_id\":\"W0ZX7C\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pabloandres.manzanera@concentrix.com\"},\"first_name\":\"Pablo Andres Manzanera (102539131)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1751725\",\"wid\":\"bdf7399549e7101feca0c771ae180000\",\"descriptor\":\"Asesor de Servicio al Cliente - Mercado Espa\u00f1ol y Vasco - Presencial - IS02\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"961\",\"campaign_id\":\"23157\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1751540\",\"campaign_type\":\"job_application\",\"job_title\":\"Java Full stack Developer (NoSQl and Solr exp)\",\"street\":\"Omaha, NE 68179\",\"address\":\"Omaha, NE 68179\",\"city\":\"Omaha\",\"state\":\"Nebraska\",\"postal_code\":\"68179\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Role: Java Full stack Developer (NoSQl and Solr exp)<\/b><\/p><p><b>Location: Omaha, NE (Onsite - 5 days a week)<\/b><\/p><p><\/p><p>We\u2019re looking for a Java Full Stack Developer who brings strong backend engineering depth along with modern front-end development experience to build scalable, enterprise-grade digital solutions. In this role, you will develop and maintain applications using Java 8, Spring Boot, REST APIs, Angular, Kafka, and distributed data technologies such as Cassandra or MongoDB, while helping design performant integrations, search capabilities, and data processing workflows across complex ecosystems.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li>Develop, enhance, and maintain enterprise applications using\u00a0<b>Java 8,\u00a0Spring Boot, and\u00a0RESTful APIs<\/b><\/li><li>Design, build, and support full stack solutions with strong backend services and responsive front-end interfaces using\u00a0<b>Angular 8<\/b> or above<\/li><li>Collaborate with\u00a0UI\/UX designers, product teams, and fellow engineers to deliver intuitive, user-centered application experiences<\/li><li>Build and integrate scalable messaging and event-driven solutions using\u00a0Kafka,\u00a0JMS, and related integration frameworks<\/li><li>Work with\u00a0<b>NoSQL databases\u00a0such as\u00a0Cassandra\u00a0or\u00a0MongoDB\u00a0<\/b>to model, store, and retrieve large-scale data efficiently<\/li><li>Design and optimize queries for\u00a0Oracle,\u00a0SQL, and\u00a0NoSQL\u00a0data stores based on application and performance requirements<\/li><li>Implement and support enterprise search solutions using\u00a0<b>Solr\u00a0and\/or\u00a0OpenSearch<\/b><\/li><li>Contribute to large-scale data engineering and processing use cases leveraging\u00a0Apache Spark<\/li><li>Create reusable, secure, and high-performing APIs and services for internal and external system integrations<\/li><li>Troubleshoot application, integration, and performance issues across distributed systems and environments<\/li><li>Participate in code reviews, technical design discussions, and continuous improvement initiatives to elevate engineering quality<\/li><li>Support best practices in software development, including clean code, testing, documentation, and version control<\/li><li>Partner with cross-functional stakeholders to translate business needs into scalable technical solutions<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li>Bachelor\u2019s degree in\u00a0Computer Science,\u00a0Information Technology, or a related field, or equivalent practical experience<\/li><li>Proven experience as a\u00a0Java Full Stack Developer\u00a0in enterprise application environments<\/li><li>Strong hands-on experience with\u00a0Java 8,\u00a0Spring Boot, and\u00a0REST API\u00a0development<\/li><li>Experience building front-end applications using\u00a0Angular 8 or above<\/li><li>Solid experience with messaging and integration technologies such as\u00a0Kafka,\u00a0JMS, and related event-driven patterns<\/li><li>Hands-on experience with\u00a0<b>Cassandra\u00a0or\u00a0MongoDB\u00a0or other\u00a0NoSQL\u00a0databases<\/b><\/li><li>Experience working with\u00a0<b>Solr\u00a0and\/or\u00a0OpenSearch<\/b>\u00a0for indexing, search, and retrieval use cases<\/li><li>Working knowledge of\u00a0Apache Spark\u00a0for distributed data processing and analytics workflows<\/li><li>Experience designing and optimizing queries for\u00a0Oracle,\u00a0SQL, and\u00a0NoSQL\u00a0databases<\/li><li>Strong understanding of microservices, distributed systems, and enterprise integration patterns<\/li><li>Familiarity with application performance tuning, debugging, and troubleshooting in production-grade systems<\/li><li>Strong collaboration and communication skills with the ability to work effectively across technical and non-technical teams<\/li><li>Experience with Agile delivery methods and modern software development lifecycle practices preferred<\/li><li>Exposure to CI\/CD pipelines, version control systems, and automated testing practices is a plus<\/li><\/ul><p><\/p><p>The base salary for this position is $92,250 to $101,500 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><\/p><p>#LI-Onsite<br \/>#Omaha<br \/>#Nebraska<\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1751540\",\"location\":\"Omaha, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-01T08:04:05.268+08:00\",\"created_at\":\"2026-07-31T02:04:35.358+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzE1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Java-Full-stack-Developer--NoSQl-and-Solr-exp-_R1751540\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Omaha\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68179\",\"primary_location\":{\"id\":\"LOCATION-3-10266\",\"wid\":\"ee01a862fbcf1009c58b3f08f7260000\",\"descriptor\":\"Omaha, NE 68179\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"khaja.mohammed@concentrix.com\"},\"first_name\":\"Mohammed, Khaja Nasiruddin\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102010144\",\"wid\":\"871dd66c54300107b3c81faa397e0000\",\"descriptor\":\"Nancy Morales Paez (102010144)\"},{\"id\":\"102012330\",\"wid\":\"f81830f171380107b57167912f2c0000\",\"descriptor\":\"Khaja Nasiruddin Mohammed (102012330)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-381559\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Java-Full-stack-Developer--NoSQl-and-Solr-exp-_R1751540\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Java-Full-stack-Developer--NoSQl-and-Solr-exp-_R1751540\/apply\",\"job_requisition_id\":\"R1751540\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - 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Airline Company\u00a0\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Resolution Advisor in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Resolution Advisor, you will:<\/p>\\n<ul>\\n<li>Verify if transport operators are treating all passengers by their rights.<\/li>\\n<li>Understand the customer's unique situation and proceed with treatment and follow-up of their legal claims.<\/li>\\n<li>Manage legal claims with different actors including lawyers, legal officers, and national enforcement bodies to properly assess the customer&rsquo;s claiming foundations.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of French (C1) and a good level of English (B2)<\/li>\\n<li>Have excellent communication skills&nbsp;<\/li>\\n<li>Have previous experience in Customer Service or as a tourism\/travel representative is a plus<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and or client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-1381\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-30T16:45:03.694+01:00\",\"created_at\":\"2026-07-30T16:42:12.000+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzgx?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzgx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"405\",\"campaign_id\":\"375\",\"campaign_title\":\"JoyBuy \/ English \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Representative with English \u2013 Bucharest, on-site\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Are you native or at least fluent in English? Do you possess excellent etiquette both written and spoken and you are an active listener? If so, then join a team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/p>\\n<p>Our new opportunity as a<strong><em> Customer Support Representative with English<\/em>&nbsp;<\/strong>is made for you!<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>About the Role<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>Role details <\/strong><\/p>\\n<p>Location:&nbsp;Bucharest&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work model:&nbsp;On-site, from our modern office in Bucharest&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Employment type:&nbsp;Full-time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Contract type:&nbsp;Permanent employment contract&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>\ud83c\udfaf What you will do <\/strong><\/p>\\n<p><strong>Key Tasks<\/strong><\/p>\\n<ul>\\n<li>Serve as the main contact for English\u2011speaking customers, addressing questions and solving issues across various channels.<\/li>\\n<li>Maintain precise records of customer interactions and transactions using our ticket handling system.<\/li>\\n<li>Take ownership of customer complaints, escalate when necessary, and ensure timely and satisfactory resolution.<\/li>\\n<li>Identify and assess customer needs to achieve a high level of satisfaction.<\/li>\\n<li>Follow communication scripts and procedures while adapting to individual situations as needed.<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>What We&rsquo;re Looking For&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Education &amp; Experience<\/strong><\/p>\\n<p>&bull; Bachelor's degree or equivalent practical experience.<br \/>&bull; At least 1 year of experience in a customer service or related role ( OR recent graduates with excellent communication skills are also encouraged to apply).<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Language Skills<\/strong>&nbsp;<\/p>\\n<p>&bull; English: Native speaker or proficiency at C1 level, with impeccable grammar and pronunciation.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Core Competencies &amp; Skills<\/strong><\/p>\\n<p>&bull; Excellent phone etiquette and active listening skills.<br \/>&bull; Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to quickly learn new helpdesk software and ticket handling systems.<br \/>&bull; Strong customer orientation and a service\u2011minded attitude.<br \/>&bull; Ability to adapt and respond effectively to different types of customers and situations.<br \/>&bull; Excellent multitasking, prioritization, and time\u2011management skills.<br \/>&bull; Attention to detail, responsibility, and a strong team spirit.<br \/>&bull; Ability to remain calm and professional under pressure<\/p>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<p><strong>\ud83c\udfaf What We Offer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Compensation<\/strong><\/p>\\n<ul>\\n<li>Competitive salary&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Private medical subscription<\/li>\\n<li>EAP program (financial, psychological, personal development)<\/li>\\n<li>Relaxing room - chair massage<\/li>\\n<li>Fruits day<\/li>\\n<li>Bookster membership (library)<\/li>\\n<li>Social events (charity)<\/li>\\n<li>Benefit platform (meal tickets, transportation, vouchers &amp; discounts, gym membership, and many more)<\/li>\\n<li>Referral bonuses (you can reach up to 5000 RON, depending on the campaign)<\/li>\\n<li>Eyeglasses discount (&gt; 6 months in the company)<\/li>\\n<li>Easter\/Christmas incentives (&gt; 3 months in the company)<\/li>\\n<li>Fidelity Bonus - for each extra year spent in the company<\/li>\\n<li>Seniority bonus after 2\/5\/10 years in the company<\/li>\\n<li>Free access to training courses&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Growth and environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<ul>\\n<li>Product knowledge training&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Real&nbsp;career growth opportunities&nbsp;within a global brand&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>A&nbsp;supportive team culture&nbsp;and supportive managers&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>The chance to represent an&nbsp;international brand known for innovation and quality<\/li>\\n<li>An&nbsp;ESG-certified, people-centered and modern work environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>85% of our leaders started where you are&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<p><strong>A workplace recognized as:<\/strong><\/p>\\n<ul>\\n<li>Employer of the Year - Romanian Business Services Forum &amp; Awards 2026<\/li>\\n<li>Most Transformed Workplace - Romanian Business Services Forum &amp; Awards 2025<\/li>\\n<li>Global Top 100 Inspiring Workplaces (2nd globally in 2025)<\/li>\\n<\/ul>\\n<p><strong>Proud of our awards:<\/strong><\/p>\\n<ul>\\n<li>Artificial Intelligence Excellence Award<\/li>\\n<li>Generative AI Product of the Year<\/li>\\n<li>Brandon Hall HCM Excellence Awards - recognizes talent management, learning, employee development and HR excellence<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>Why Join Us&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>What makes us different&nbsp;&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Build your career with a&nbsp;globally recognized leader&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Work with products that&nbsp;improve everyday life at home&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Join a company where people stay because they&nbsp;grow and develop&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Be part of a workplace that values&nbsp;learning, trust, and performance&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Romania&rsquo;s law, only applicants who are legally authorized to work in Romania will be considered for this position.<\/p>\",\"ats_external_id\":\"RO-375\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-19T17:41:40.194+03:00\",\"created_at\":\"2026-07-30T15:37:52.454+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzU?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"1703\",\"campaign_id\":\"1380\",\"campaign_title\":\"SumUp \/ French \/ WAH \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Agent (French-speaking) - POS System Solutions - Remote\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Support Agent in Porto, Portugal (Remote) <\/strong>you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a Customer Support Agent, you will:<\/p>\\n<ul>\\n<li>Be the voice of our company &ndash; the direct link to our customers<\/li>\\n<li>Take care of our Italian-speaking customers by phone, email, chat and social media&nbsp;channels<\/li>\\n<li>Support competently our merchants for all questions and inquiries about our product&nbsp;and service<\/li>\\n<li>Work on the optimisation of all processes related to our customers, to&nbsp;<br \/>constantly increase the happiness of our merchants<\/li>\\n<li>Work with other departments together, for example, Sales and Marketing<\/li>\\n<li>You will be part of an international and multilingual team<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in<strong> French (C1) <\/strong><\/li>\\n<li>Have an advanced level of <strong>English (B2)<\/strong><\/li>\\n<li>Have strong communication skills: approachable, patient and customer-oriented<\/li>\\n<li>Have a high level of empathy: providing excellent, customer-friendly service is your top priority<\/li>\\n<li>Are capable of managing escalation processes and resolving complex issues<\/li>\\n<li>Have prior experience as customer support<\/li>\\n<li>Are familiar with omnichannel support (phone, chat, e-mail) and ability to work with many tools at once and are proficient in using a smartphone, tablet and computers<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1380\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-24T00:59:03.814+01:00\",\"created_at\":\"2026-07-30T15:36:29.433+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzgw?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzgw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1704\",\"campaign_id\":\"1379\",\"campaign_title\":\" Msccruises \/ English \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative and Sales (English-speaking) - Cruise Line \",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Representative and Sales in Porto, Portugal (On SIte), <\/strong>you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Representative and Sales, you will:<\/p>\\n<ul>\\n<li>Provide exceptional customer support throughout the entire guest journey, from booking to post-cruise follow-up<\/li>\\n<li>Assist customers and travel agents with cruise bookings, modifications, cancellations, and special requests<\/li>\\n<li>Offer detailed information about destinations, itineraries, ships, onboard services, excursions, and travel requirements<\/li>\\n<li>Drive sales by promoting cruise packages, itineraries, and onboard experiences to new and existing customers<\/li>\\n<li>Identify customer needs and recommend tailored cruise options, upgrades, and add-on services (excursions, drink packages, cabins, etc.)<\/li>\\n<li>Build and maintain strong relationships with customers and travel agents to encourage repeat business<\/li>\\n<li>Present promotions, special offers, and loyalty programs to maximize revenue opportunities<\/li>\\n<li>Resolve customer concerns with a proactive, solution-oriented approach to ensure a smooth and enjoyable travel experience<\/li>\\n<\/ul>\\n<p><br \/>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in English (C1), both spoken and written<\/li>\\n<li>Have previous experience in customer service and\/or sales, hospitality, travel, or tourism (cruise experience is a plus)<\/li>\\n<li>Are comfortable using multiple systems and have strong computer skills<\/li>\\n<li>Demonstrate excellent attention to detail and a problem-solving mindset<\/li>\\n<li>Have strong communication skills and a customer-first attitude<\/li>\\n<li>Are able to multitask and work efficiently in a fast-paced environment<\/li>\\n<li>Show flexibility with schedules, including weekends or holidays if required<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-1379\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T00:59:04.761+01:00\",\"created_at\":\"2026-07-30T15:06:58.340+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc5?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1705\",\"campaign_id\":\"1378\",\"campaign_title\":\" Msccruises \/ Italian \/ WAH \/ Porto \/ ad in italian\",\"campaign_type\":\"job_application\",\"job_title\":\"Servizio clienti e vendite (lingua italiana) - Compagnia di crociere \u2013 Remoto\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Scopri il potere di una carriera che fa la differenza\",\"long_description\":\"<p>Stai cercando il tuo prossimo passo? Siamo un leader globale nella tecnologia e nei servizi che supporta i brand del futuro. Aiutiamo marchi conosciuti &mdash; quelli che utilizzi ogni giorno &mdash; a migliorare il loro business grazie a tecnologie e soluzioni integrate, in oltre 70 paesi. E siamo orgogliosi di essere riconosciuti, anno dopo anno, con premi come \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo; e &ldquo;Best Company Culture&rdquo;.<\/p>\\n<p>Se stai cercando di crescere e lasciarti ispirare, come <strong>Addetto all'assistenza clienti e alle vendite in Portogallo (lavoro da remoto)<\/strong>, fornirai assistenza clienti e supporto tecnico per dispositivi medici, garantendo una gestione accurata degli ordini e un supporto empatico ai clienti nei mercati europei.<\/p>\\n<p><strong>Crescita professionale e sviluppo personale<br \/><\/strong>Ti forniremo tutta la formazione, le tecnologie all&rsquo;avanguardia e il supporto continuo di cui hai bisogno per avere successo. In Concentrix esiste un reale potenziale di crescita professionale e personale. Circa l&rsquo;80% dei nostri manager e leader &egrave; stato promosso internamente! Per questo offriamo una gamma di<strong> programmi GRATUITI di apprendimento e sviluppo della leadership<\/strong> pensati per aiutarti a costruire la carriera che hai sempre desiderato.<\/p>\\n<p><strong>Cosa farai in questo ruolo<\/strong><\/p>\\n<p>Come Addetto all'assistenza clienti e alle vendite, ti occuperai di:<\/p>\\n<ul>\\n<li>Fornire un servizio clienti eccellente durante tutto il percorso del cliente, dalla prenotazione fino al follow-up post-crociera<\/li>\\n<li>Assistere clienti e agenzie di viaggio nelle prenotazioni, modifiche, cancellazioni e richieste speciali<\/li>\\n<li>Fornire informazioni dettagliate su destinazioni, itinerari, navi, servizi a bordo, escursioni e requisiti di viaggio<\/li>\\n<li>Sviluppare le vendite promuovendo pacchetti crociera, itinerari ed esperienze a bordo a clienti nuovi ed esistenti<\/li>\\n<li>Identificare le esigenze dei clienti e proporre soluzioni personalizzate, upgrade e servizi aggiuntivi (escursioni, pacchetti bevande, cabine, ecc.)<\/li>\\n<li>Costruire e mantenere relazioni solide con clienti e agenzie di viaggio per favorire la fidelizzazione<\/li>\\n<li>Presentare promozioni, offerte speciali e programmi fedelt&agrave; per massimizzare le opportunit&agrave; di vendita<\/li>\\n<li>Gestire le richieste e problematiche dei clienti con un approccio proattivo e orientato alla soluzione, garantendo un&rsquo;esperienza fluida e piacevole<\/li>\\n<\/ul>\\n<p><strong>Le tue qualifiche<br \/><\/strong>Concentrix &egrave; il posto giusto per te se:<\/p>\\n<ul>\\n<li>Hai un livello fluente di italiano (C1), scritto e parlato, e una buona conoscenza dell&rsquo;inglese<\/li>\\n<li>Hai esperienza nel servizio clienti e\/o nelle vendite, preferibilmente nei settori hospitality, viaggi o turismo (l&rsquo;esperienza nel settore crociere &egrave; un plus)<\/li>\\n<li>Sei a tuo agio nell&rsquo;utilizzo di diversi sistemi e hai buone competenze informatiche<\/li>\\n<li>Dimostri grande attenzione ai dettagli e un forte orientamento alla risoluzione dei problemi<\/li>\\n<li>Hai ottime capacit&agrave; comunicative e un approccio orientato al cliente<\/li>\\n<li>Sei in grado di gestire pi&ugrave; attivit&agrave; contemporaneamente in un ambiente dinamico e veloce<\/li>\\n<li>Sei flessibile sugli orari, inclusi weekend e festivi se necess&aacute;rio<\/li>\\n<\/ul>\\n<p>Se ritieni di non soddisfare tutti i requisiti, ti invitiamo comunque a candidarti. Faremo del nostro meglio per trovarti il lavoro pi&ugrave; adatto a te, che si tratti di questo o di un altro ruolo.<\/p>\\n<p><strong>Cosa offriamo<\/strong><\/p>\\n<p>In questo ruolo offriamo benefici che supportano il tuo stile di vita:<\/p>\\n<ul>\\n<li>Retribuzione competitiva (fisso + bonus)<\/li>\\n<li>Lavoro da remoto in Portogallo<\/li>\\n<li>Bonus per il programma &ldquo;porta un amico&rdquo; (referral)<\/li>\\n<li>Formazione completa e retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Scopri la migliore versione di te!<\/strong><\/p>\\n<p>Se pensi che questa sia la prossima tappa perfetta del tuo percorso professionale, vogliamo conoscerti. Candidati oggi stesso e scopri perch&eacute; oltre <strong>440k+ game-changers<\/strong> in tutto il mondo considerano Concentrix il loro datore di lavoro preferito.<\/p>\\n<p><strong>Concentrix &egrave; un datore di lavoro che promuove le pari opportunit&agrave;<br \/><\/strong>Siamo orgogliosi di essere un&rsquo;unica squadra, un&rsquo;unica azienda a livello globale. Ci impegniamo a garantire pari opportunit&agrave; a tutti i candidati e un ambiente di lavoro privo di discriminazioni e molestie. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, senza distinzione di razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, situazione familiare, origine nazionale, disabilit&agrave; o qualsiasi altra categoria protetta dalle leggi nazionali applicabili.<\/p>\\n<p><strong>Idoneit&agrave; al lavoro<\/strong><\/p>\\n<p>In conformit&agrave; con la legge portoghese, saranno presi in considerazione solo i candidati <strong>legalmente autorizzati a lavorare in Portogallo.<\/strong><\/p>\",\"ats_external_id\":\"PT-1378\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-30T15:06:12.472+01:00\",\"created_at\":\"2026-07-30T15:05:08.947+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc4?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1706\",\"campaign_id\":\"1374\",\"campaign_title\":\" Msccruises \/ Italian \/ WAH \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative and Sales (Italian-speaking) - Cruise Line \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Representative and Sales in Portugal (Remote), <\/strong>you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Representative and Sales, you will:<\/p>\\n<ul>\\n<li>Provide exceptional customer support throughout the entire guest journey, from booking to post-cruise follow-up<\/li>\\n<li>Assist customers and travel agents with cruise bookings, modifications, cancellations, and special requests<\/li>\\n<li>Offer detailed information about destinations, itineraries, ships, onboard services, excursions, and travel requirements<\/li>\\n<li>Drive sales by promoting cruise packages, itineraries, and onboard experiences to new and existing customers<\/li>\\n<li>Identify customer needs and recommend tailored cruise options, upgrades, and add-on services (excursions, drink packages, cabins, etc.)<\/li>\\n<li>Build and maintain strong relationships with customers and travel agents to encourage repeat business<\/li>\\n<li>Present promotions, special offers, and loyalty programs to maximize revenue opportunities<\/li>\\n<li>Resolve customer concerns with a proactive, solution-oriented approach to ensure a smooth and enjoyable travel experience<\/li>\\n<\/ul>\\n<p><br \/>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in Italian (C1), both spoken and written and have a good level of English<\/li>\\n<li>Have previous experience in customer service and\/or sales, hospitality, travel, or tourism (cruise experience is a plus)<\/li>\\n<li>Are comfortable using multiple systems and have strong computer skills<\/li>\\n<li>Demonstrate excellent attention to detail and a problem-solving mindset<\/li>\\n<li>Have strong communication skills and a customer-first attitude<\/li>\\n<li>Are able to multitask and work efficiently in a fast-paced environment<\/li>\\n<li>Show flexibility with schedules, including weekends or holidays if required<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-1374\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-30T15:02:58.242+01:00\",\"created_at\":\"2026-07-30T15:01:45.759+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc0?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1707\",\"campaign_id\":\"1373\",\"campaign_title\":\" Msccruises \/ German \/ WAH \/ Porto \/ ad in german\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenservice und Vertrieb  \u2013 Kreuzfahrtgesellschaft \u2013 Homeoffice\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Erleben Sie die Kraft einer Karriere, die den Unterschied macht \",\"long_description\":\"<p>Sind Sie auf der Suche nach dem, was als n&auml;chstes kommt? Wir sind ein globaler Technologie- und Dienstleistungsf&uuml;hrer, der die Marken der Zukunft vorantreibt. Wir helfen bekannten Marken, die Sie t&auml;glich nutzen, ihr Gesch&auml;ft mit Technologie und integrierten L&ouml;sungen in &uuml;ber 70 L&auml;ndern zu verbessern. Und wir sind stolz darauf, Jahr f&uuml;r Jahr mit Auszeichnungen wie \\\"World's&nbsp;Best&nbsp;Workplaces\\\", \\\"Best Companies&nbsp;for&nbsp;Career Growth\\\" und \\\"Best Company Culture\\\" ausgezeichnet zu werden&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Wenn Sie&nbsp;sich&nbsp;weiterentwickeln&nbsp;m&ouml;chten&nbsp;und Inspiration&nbsp;suchen,&nbsp;tragen&nbsp;Sie in der Position&nbsp;<strong>Customer&nbsp;Representative&nbsp;und&nbsp;Vertrieb&nbsp;in Portugal (Homeoffice)<\/strong>&nbsp;dazu&nbsp;bei,&nbsp;dass&nbsp;Leistungsziele&nbsp;in&nbsp;allen&nbsp;operativen&nbsp;Bereichen&nbsp;erreicht&nbsp;werden.&nbsp;Dar&uuml;ber&nbsp;hinaus&nbsp;stellen&nbsp;Sie&nbsp;sicher,&nbsp;dass&nbsp;die&nbsp;Erwartungen&nbsp;unserer&nbsp;Kunden in&nbsp;Bezug&nbsp;auf operative&nbsp;Exzellenz&nbsp;erf&uuml;llt&nbsp;werden&nbsp;&ndash;&nbsp;insbesondere&nbsp;im&nbsp;Hinblick&nbsp;auf&nbsp;hohe&nbsp;Qualit&auml;ts\u2011&nbsp;und&nbsp;Effizienzziele&nbsp;sowie&nbsp;die&nbsp;kontinuierliche&nbsp;Verbesserung&nbsp;der Customer Journey.&nbsp;<\/p>\\n<p>Zudem&nbsp;&uuml;bernehmen&nbsp;Sie&nbsp;eine&nbsp;aktive&nbsp;Rolle&nbsp;bei&nbsp;der&nbsp;Einhaltung&nbsp;der&nbsp;Kundenvorgaben,&nbsp;f&ouml;rdern&nbsp;Serviceverbesserungen&nbsp;und&nbsp;wirken&nbsp;aktiv&nbsp;an&nbsp;deren&nbsp;Umsetzung&nbsp;f&uuml;r alle&nbsp;Nutzerinnen&nbsp;und&nbsp;Nutzer&nbsp;mit&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Karrierewachstum und pers&ouml;nliche Entwicklung<\/strong>&nbsp;<\/p>\\n<p>Wir bieten Ihnen alle Schulungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die Sie f&uuml;r Ihren Erfolg ben&ouml;tigen. Bei&nbsp;Concentrix&nbsp;gibt es ein echtes Karriere- und pers&ouml;nliches Entwicklungspotenzial. Tats&auml;chlich wurden etwa 80 % unserer Manager und F&uuml;hrungskr&auml;fte intern bef&ouml;rdert! Aus diesem Grund bieten wir eine Reihe von KOSTENLOSEN Lern- und F&uuml;hrungskr&auml;fteentwicklungsprogrammen an, die Sie auf den Weg zu der Art von Karriere bringen, die Sie sich schon immer vorgestellt haben.&nbsp;<\/p>\\n<p>\u202f&nbsp;<\/p>\\n<p><strong>Ihre Aufgaben in dieser Rolle<\/strong>&nbsp;<\/p>\\n<p>Als Kundenservice-Mitarbeiter werden Sie:&nbsp;<\/p>\\n<ul>\\n<li>Verkauf&nbsp;von&nbsp;Kreuzfahrtpaketen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Cross\u2011Selling und Upselling von&nbsp;Kreuzfahrtpaketen&nbsp;sowie&nbsp;zugeh&ouml;rigen&nbsp;Zusatzprodukten&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Kundenbetreuung&nbsp;nach&nbsp;der&nbsp;Buchung&nbsp;sowie&nbsp;Unterst&uuml;tzung&nbsp;beim&nbsp;Buchungsmanagement&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Unterst&uuml;tzung&nbsp;von&nbsp;Reiseb&uuml;ros&nbsp;bei&nbsp;Buchungen&nbsp;und der Verwaltung von&nbsp;Buchungen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Unterst&uuml;tzung&nbsp;der&nbsp;Kundinnen&nbsp;und Kunden&nbsp;bei&nbsp;einer&nbsp;Vielzahl&nbsp;von&nbsp;Anfragen, z.\u202fB.&nbsp;zu&nbsp;Reisezielen,&nbsp;Schiffen,&nbsp;erforderlichen&nbsp;Dokumenten,&nbsp;Preisen&nbsp;usw.&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre&nbsp;Qualifikationen&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix&nbsp;ist&nbsp;f&uuml;r Sie&nbsp;eine&nbsp;ausgezeichnete&nbsp;Wahl,&nbsp;wenn&nbsp;Sie:&nbsp;<\/p>\\n<ul>\\n<li>&Uuml;ber&nbsp;flie&szlig;ende&nbsp;Deutschkenntnisse&nbsp;in Wort und Schrift (Niveau&nbsp;C1)&nbsp;verf&uuml;gen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Sehr&nbsp;gute&nbsp;Englischkenntnisse&nbsp;(Niveau&nbsp;B2)&nbsp;besitzen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Nachgewiesene&nbsp;Computerkenntnisse&nbsp;haben&nbsp;und&nbsp;eine&nbsp;sorgf&auml;ltige,&nbsp;zuverl&auml;ssige&nbsp;Arbeitsweise&nbsp;zeigen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Eine&nbsp;hohe&nbsp;Detailgenauigkeit&nbsp;sowie&nbsp;eine&nbsp;ausgepr&auml;gte&nbsp;Probleml&ouml;sungsorientierung&nbsp;mitbringen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>In der Lage&nbsp;sind,&nbsp;schriftlich&nbsp;wie&nbsp;m&uuml;ndlich&nbsp;effektiv&nbsp;zu&nbsp;kommunizieren&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Ausgezeichnete&nbsp;F&auml;higkeiten&nbsp;im&nbsp;Multitasking&nbsp;besitzen, die f&uuml;r&nbsp;diese&nbsp;Position&nbsp;unerl&auml;sslich&nbsp;sind&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Wenn Sie das Gef&uuml;hl haben, dass Sie nicht alle K&auml;stchen ankreuzen, empfehlen wir Ihnen dennoch, sich zu bewerben. Wir werden unser Bestes geben, um Ihnen die passende Stelle anzubieten, sei es diese oder eine andere.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Was wir Ihnen bieten<\/strong>&nbsp;<\/p>\\n<p>In dieser Position profitieren Sie von Vorteilen, die Ihren individuellen Lebensstil unterst&uuml;tzen:&nbsp;<\/p>\\n<ul>\\n<li>Vollzeitstelle mit unbefristetem Vertrag (verhandelbar je nach Erfahrung und Kundenbedarf)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Wettbewerbsf&auml;higes Gehalt und leistungsabh&auml;ngiger Bonus&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Von&nbsp;zu&nbsp;Hause&nbsp;aus&nbsp;arbeiten&nbsp;in Portugal&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>&bdquo;Bring-a-friend&ldquo;-Pr&auml;mienprogramm (Mitarbeiterempfehlungen)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Vollst&auml;ndig bezahlte Schulung zur Firma und zum Projekt&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Programme zur beruflichen Weiterentwicklung&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Erleben Sie die beste Version Ihrer selbst!<\/strong>&nbsp;<\/p>\\n<p>Wenn sich das nach dem perfekten n&auml;chsten Schritt in Ihrer Karriere anh&ouml;rt, m&ouml;chten wir Sie kennenlernen. Bewerben Sie sich noch heute und finden Sie heraus, warum &uuml;ber 440.000 Game-Changer&nbsp;weltweit&nbsp;Concentrix&nbsp;als ihren &bdquo;Employer&nbsp;of&nbsp;Choice&ldquo; bezeichnen.&nbsp;<\/p>\\n<p><strong>Concentrix&nbsp;ist ein Arbeitgeber der Chancengleichheit<\/strong>&nbsp;<\/p>\\n<p>Wir sind stolz darauf, weltweit als ein Team und ein Unternehmen vereint zu sein. Wir verpflichten uns zu gleichen Besch&auml;ftigungschancen f&uuml;r alle Bewerber sowie zu einem Arbeitsumfeld frei von Diskriminierung und Bel&auml;stigung. Unsere Recruiting-Praktiken basieren ausschlie&szlig;lich auf gesch&auml;ftlichen Anforderungen, Stellenprofilen und beruflichen Qualifikationen &ndash; unabh&auml;ngig von Herkunft, Alter, Geschlechtsidentit&auml;t, sexueller Orientierung, Religion, ethnischer Zugeh&ouml;rigkeit, famili&auml;rem Status, Nationalit&auml;t, Behinderung oder anderen gesetzlich gesch&uuml;tzten Merkmalen.&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; portugiesischem Recht werden nur Bewerber ber&uuml;cksichtigt, die rechtlich berechtigt sind, in Portugal zu arbeiten.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1373\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-30T15:01:03.646+01:00\",\"created_at\":\"2026-07-30T14:59:25.597+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzcz?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzcz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1708\",\"campaign_id\":\"1372\",\"campaign_title\":\" Msccruises \/ German \/ WAH \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative and Sales (German-speaking) - Cruise Line \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Representative and Sales in Portugal (Remote), <\/strong>you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Representative and Sales, you will:<\/p>\\n<ul>\\n<li>Provide exceptional customer support throughout the entire guest journey, from booking to post-cruise follow-up<\/li>\\n<li>Assist customers and travel agents with cruise bookings, modifications, cancellations, and special requests<\/li>\\n<li>Offer detailed information about destinations, itineraries, ships, onboard services, excursions, and travel requirements<\/li>\\n<li>Drive sales by promoting cruise packages, itineraries, and onboard experiences to new and existing customers<\/li>\\n<li>Identify customer needs and recommend tailored cruise options, upgrades, and add-on services (excursions, drink packages, cabins, etc.)<\/li>\\n<li>Build and maintain strong relationships with customers and travel agents to encourage repeat business<\/li>\\n<li>Present promotions, special offers, and loyalty programs to maximize revenue opportunities<\/li>\\n<li>Resolve customer concerns with a proactive, solution-oriented approach to ensure a smooth and enjoyable travel experience<\/li>\\n<\/ul>\\n<p><br \/>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in German (C1), both spoken and written and have a good level of English<\/li>\\n<li>Have previous experience in customer service and\/or sales, hospitality, travel, or tourism (cruise experience is a plus)<\/li>\\n<li>Are comfortable using multiple systems and have strong computer skills<\/li>\\n<li>Demonstrate excellent attention to detail and a problem-solving mindset<\/li>\\n<li>Have strong communication skills and a customer-first attitude<\/li>\\n<li>Are able to multitask and work efficiently in a fast-paced environment<\/li>\\n<li>Show flexibility with schedules, including weekends or holidays if required<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-1372\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-30T14:54:55.715+01:00\",\"created_at\":\"2026-07-30T14:53:05.810+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzcy?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzcy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"962\",\"campaign_id\":\"23108\",\"campaign_title\":\"Supervisor, Training &amp; Quality R1751249\",\"campaign_type\":\"job_application\",\"job_title\":\"Supervisor (w\/m\/d) Qualit\u00e4t und Training\",\"street\":\"DEU Duisburg\",\"address\":\"DEU Duisburg\",\"city\":\"Duisburg\",\"state\":\"North Rhine-Westphalia\",\"postal_code\":\"47057\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<p><b>Power your game-changing career<\/b><\/p><p>Du suchst einen Job, der zu dir und deinem Leben passt? Dann ist diese Stelle genau das Richtige f\u00fcr dich.<\/p><p>In dieser Position als <b>Supervisor (m\/w\/d) f\u00fcr Training und Qualit\u00e4t<\/b> bist du verantwortlich f\u00fcr unsere Mitarbeitenden aus Deutschland und Polen, die im Team f\u00fcr einen namhaften Tabakhersteller t\u00e4tig sind.<\/p><p><\/p><p><b>Und zwar mit folgenden Rahmenbedingungen:<\/b><\/p><p>Start ab sofort | Vollzeit (40 Stunden pro Woche) | Arbeitsort: Duisburg | Montag - Freitag \/ Gleitzeit | Deutsch C1, Englisch C1 | unbefristet<\/p><p><\/p><p><b>Das l\u00e4sst sich mit deinem Alltag vereinbaren? Perfekt!<\/b> Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeiter Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places to Work\u201c sind der Beweis daf\u00fcr.<\/p><p><\/p><p><b>Deine Aufgaben<\/b><\/p><p>Als Supervisor (w\/m\/d) in unserem Team wirst du:<\/p><ul><li><p>Die <b>fachliche und disziplinarische F\u00fchrung<\/b> eines internationalen Teams aus Quality Analysten und Trainern in Deutschland und Polen \u00fcbernehmen.<\/p><\/li><li><p>F\u00fcr die <b>Weiterentwicklung und Umsetzung<\/b> <b>von Quality Frameworks, Auditprogrammen und Qualit\u00e4tsstandards<\/b> verantwortlich sein.<\/p><\/li><li><p><b>Qualit\u00e4tsrisiken und Performance-L\u00fccken<\/b> durch datenbasierte Analysen identifizieren und durch die gezielte Steuerung von Kalibrierungsprozessen <b>beheben<\/b>.<\/p><\/li><li><p>Stetig an der <b>Entwicklung, Implementierung<\/b> <b>und<\/b> kontinuierlichen <b>Optimierung von Trainingsprogrammen<\/b> arbeiten.<\/p><\/li><li><p>Als wichtiger Stakeholder <b>f\u00fcr die Zusammenarbeit<\/b> mit nationalen und globalen Auftraggebern sowie internen F\u00fchrungskr\u00e4ften <b>einstehen<\/b>.<\/p><\/li><li><p>An der <b>Vorbereitung und Pr\u00e4sentation von Executive Reportings<\/b>, Monthly Business Reviews (MBR) und Quarterly Business Reviews (QBR) mitwirken.<\/p><\/li><\/ul><p><\/p><p><b>Dein Profil<\/b><\/p><p>Concentrix passt perfekt zu dir, wenn du:<\/p><ul><li><p>\u00dcber mehrj\u00e4hrige <b>Berufserfahrung im Bereich Quality, Training, Operations<\/b> oder Customer Experience Management verf\u00fcgst.<\/p><\/li><li><p>Bereits erste oder mehrj\u00e4hrige <b>F\u00fchrungserfahrung<\/b> im Contact Center-, Service- oder BPO-Umfeld mitbringst.<\/p><\/li><li><p>Erfahrungen in der <b>Steuerung von Qualit\u00e4tsprogrammen, Auditprozessen und Trainingsma\u00dfnahmen<\/b> nachweisen kannst.<\/p><\/li><li><p>Verhandlungssichere <b>Deutsch - und Englischkenntnisse<\/b> in Wort und Schrift mitbringst.<\/p><\/li><li><p><b>Sehr gute analytische F\u00e4higkeiten<\/b> sowie Erfahrungen mit Root Cause Analysen und im Performance Management einbringen kannst.<\/p><\/li><li><p>\u00dcber sehr gute Kenntnisse in <b>Microsoft Excel und PowerPoint<\/b> verf\u00fcgst.<\/p><\/li><li><p>Sicheres Auftreten bei <b>Pr\u00e4sentationen und Moderation von Workshops, Governance- und Kalibrierungsmeetings <\/b>hast.<\/p><\/li><li><p><span>Eine monatliche Reisebereitschaft innerhalb Deutschlands mitbringst, insbesondere zu unserem Standort in Duisburg.<\/span><\/p><\/li><\/ul><p><\/p><p><b>Unsere Benefits<\/b><\/p><p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/p><ul><li><p>Wir m\u00f6chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <b>unbefristeten Arbeitsvertrag<\/b> setzen.<\/p><\/li><li><p>Deine verantwortungsvolle F\u00fchrungsposition kannst du mit gro\u00dfem Gestaltungsspielraum selbst gestalten und dank flexibler Arbeitszeit gezielt einsetzen.<\/p><\/li><li><p>Du bekommst ein\u00a0<b>monatliches Festgehalt<\/b>, welches durch eine\u00a0<b>leistungsorientierte Verg\u00fctung<\/b>\u00a0auf Basis der Gesch\u00e4ftsziele erg\u00e4nzt wird.<\/p><\/li><li><p>Mit <b>bis zu 30 Urlaubstagen<\/b> sind sowohl kleine als auch gro\u00dfe Auszeiten m\u00f6glich.<\/p><\/li><li><p>Du startest mit einer <b>intensiven Einarbeitung<\/b>.<\/p><\/li><li><p><b>Kostenlosen Zugang zu LinkedIn Learning<\/b>\u00a0\u2013 f\u00fcr dein Wachstum<\/p><\/li><li><p>Deine zus\u00e4tzliche finanzielle Absicherung durch eine <b>betriebliche Altersvorsorge<\/b> ist f\u00fcr uns selbstverst\u00e4ndlich.<\/p><\/li><li><p>Profitiere von unserem <b>Aktienkaufprogramm f\u00fcr Mitarbeitende<\/b>: investiere in den Erfolg von Concentrix und sei ein Teil unserer Entwicklung.<\/p><\/li><li><p>Eine von uns\u00a0gef\u00f6rderte <b>Mitgliedschaft bei Wellhub<\/b>\u00a0und\u00a0in ausgew\u00e4hlten Fitnessstudios<\/p><\/li><li><p>Im Sinne des Klimaschutzes f\u00f6rdern wir die Nutzung des \u00d6PNV. Concentrix stellt dir deshalb eine <b>verg\u00fcnstigte Monatsfahrkarte\/ein verg\u00fcnstigtes Jobticket<\/b> zur Verf\u00fcgung.<\/p><\/li><li><p>Eine Vielzahl an <b>Online-Shopping-Rabatten<\/b>, speziell f\u00fcr Concentrix Mitarbeiter lassen dich kr\u00e4ftig sparen.<\/p><\/li><li><p>Es erwartet dich ein <b>offenes und motiviertes Team<\/b>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr\u00fc\u00dfen zu d\u00fcrfen.<\/p><\/li><\/ul><p><\/p><p><b>Du willst mit uns durchstarten?<\/b><\/p><p>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. <b>Bewirb dich noch heute <\/b> <span>\u00fcber unser Online-Formular und finde heraus, warum Concentrix f\u00fcr mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/span><\/p><p><\/p><p><b>Concentrix setzt sich f\u00fcr Chancengleichheit ein<\/b><\/p><p><i>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. 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That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Full-time&nbsp;39 hours\/week permanent contract:&nbsp; Monday to Thursday from 9:00 to 18:00, Friday from 9:00 to 17:00<br \/>- Salary 22,500 euros gross\/year + up to 6,000 euros gross\/year in bonus + private medical insurance.<br \/>- Office in central location in Barcelona, opportunity to work from home<\/p>\\n<p>- Bring-a-friend (referral) bonus opportunities&nbsp;<\/p>\\n<p>- Full paid training on the company and the project you'll be working on&nbsp;<\/p>\\n<p>- Career development programs, specialized courses&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>At <strong>Concentrix,<\/strong> we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you're looking to grow and be inspired, as a <strong>Business Development Representative<\/strong> in <strong>Barcelona (Hybrid)<\/strong>, you will be part of our team of game-changers helping organizations discover innovative technology solutions while driving business growth across international markets.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>This is a great opportunity to experience the power of what's next and develop \\\"friends for life\\\" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, you'll receive structured onboarding, ongoing coaching, and access to industry-leading sales tools to help you build a successful career in <strong>B2B sales, business development, and account management<\/strong>.<\/p>\\n<p>&nbsp;<\/p>\\n<p>What you will do in this role<\/p>\\n<p>&nbsp;<\/p>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a <strong>Business Development Representative<\/strong> on our team, you will:<\/p>\\n<ul>\\n<li>\\n<p>Prospect and engage new customer organizations within your assigned market, creating qualified business opportunities through outbound sales activities.<\/p>\\n<\/li>\\n<li>\\n<p>Research target accounts to identify decision-makers, key stakeholders, and business opportunities.<\/p>\\n<\/li>\\n<li>\\n<p>Build and execute outbound prospecting campaigns using phone, email, and digital channels to generate qualified sales opportunities.<\/p>\\n<\/li>\\n<li>\\n<p>Conduct discovery conversations to understand customer needs, business initiatives, and technology challenges.<\/p>\\n<\/li>\\n<li>\\n<p>Qualify opportunities and accurately document customer insights and activities within CRM systems.<\/p>\\n<\/li>\\n<li>\\n<p>Promote a portfolio of technology solutions, including hardware, managed services, and business solutions, tailored to customer requirements.<\/p>\\n<\/li>\\n<li>\\n<p>Collaborate with channel partners, account executives, sales teams, and pre-sales specialists to progress opportunities through the sales cycle.<\/p>\\n<\/li>\\n<li>\\n<p>Nurture prospects throughout the buying journey while maintaining strong customer relationships.<\/p>\\n<\/li>\\n<li>\\n<p>Build and maintain a healthy sales pipeline, ensuring accurate forecasting, CRM data quality, and reporting.<\/p>\\n<\/li>\\n<li>\\n<p>Share customer feedback and market insights to support continuous business improvement and sales strategy.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Are a native speaker of <strong> French<\/strong>, with a professional level of <strong>English<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Have <strong>1&ndash;3 years of experience<\/strong> in <strong>B2B sales, Business Development, SDR, BDR, Inside Sales, or Lead Generation<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Have strong outbound prospecting, lead qualification, and opportunity generation skills.<\/p>\\n<\/li>\\n<li>\\n<p>Are confident communicating with business decision-makers and building lasting professional relationships.<\/p>\\n<\/li>\\n<li>\\n<p>Have experience working towards sales targets, KPIs, and pipeline objectives.<\/p>\\n<\/li>\\n<li>\\n<p>Are proficient with CRM platforms and Microsoft Office applications.<\/p>\\n<\/li>\\n<li>\\n<p>Are proactive, self-motivated, goal-oriented, and thrive in a fast-paced sales environment.<\/p>\\n<\/li>\\n<li>\\n<p>Have strong research skills and enjoy identifying new business opportunities.<\/p>\\n<\/li>\\n<\/ul>\\n<p>It would be a plus if you have:<\/p>\\n<ul>\\n<li>\\n<p>Experience using <strong>LinkedIn Sales Navigator, ZoomInfo, or similar prospecting tools<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Experience selling into <strong>Education, Healthcare, Government, or SMB<\/strong> organizations.<\/p>\\n<\/li>\\n<li>\\n<p>Knowledge of channel sales models and partner ecosystems.<\/p>\\n<\/li>\\n<li>\\n<p>Experience selling technology solutions, including hardware, printing, imaging, or managed services.<\/p>\\n<\/li>\\n<li>\\n<p>Experience managing sales pipelines and forecasting opportunities.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we still encourage you to apply. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What's in it for you<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Full-time, permanent contract.<\/p>\\n<\/li>\\n<li>\\n<p>Salary base of 22.000 euros gross\/year + up to 6.000 euros gross\/year in bonus + private medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Hybrid working model in Barcelona.<\/p>\\n<\/li>\\n<li>\\n<p>Full paid training about the company and the project you will be working on.<\/p>\\n<\/li>\\n<li>\\n<p>Career development program and specialized sales training.<\/p>\\n<\/li>\\n<li>\\n<p>Access to industry-leading sales tools and ongoing coaching.<\/p>\\n<\/li>\\n<li>\\n<p>Opportunity to work in a collaborative, multicultural, and fast-growing environment.<\/p>\\n<\/li>\\n<li>\\n<p>Friends referral bonus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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We are looking for multilingual sales professionals to join a new demand-generation program supporting a leading global technology manufacturer. You will engage directly with Education, Healthcare,&nbsp;Government,&nbsp;and SMB organizations, creating qualified business opportunities and influencing revenue growth.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>You will receive structured training, coaching, sales&nbsp;tools,&nbsp;and ongoing support to develop a successful career in B2B sales, business&nbsp;development,&nbsp;and account management.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong>&nbsp;<\/p>\\n<div>\\n<ul>\\n<li>\\n<p>Prospect and engage new end-customer organizations within an assigned territory&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Identify decision-makers and stakeholders through research, contact discovery and data profiling&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Execute against opportunity creation, pipeline and revenue contribution targets&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Build and execute outbound sales cadences using phone, email and digital channels&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Conduct discovery conversations to understand business needs and initiatives&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Qualify sales opportunities and document findings within CRM systems&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Promote technology solutions including hardware, managed services and business solutions&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Coordinate with channel partners, sales teams and&nbsp;pre-sales&nbsp;resources to progress opportunities&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Nurture opportunities through the buying journey when required&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Maintain accurate CRM records, mandatory profiling fields and customer intelligence&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Create and manage a healthy pipeline of qualified opportunities&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Track, manage and report activity related to opportunity generation and pipeline progression&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Provide customer and market feedback to relevant stakeholders&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;<\/p>\\n<div>\\n<ul>\\n<li>\\n<p>Native-level language proficiency in the assigned market (English)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>1&ndash;3 years of B2B sales, business development, SDR, BDR or inside sales experience&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Strong outbound prospecting and opportunity qualification skills&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Excellent communication and relationship-building skills&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Experience working with sales targets, KPIs and CRM systems&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Good computer skills and proficiency with Microsoft Office applications&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Motivated, self-starter and goal-oriented mindset&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Ability to research organizations and identify relevant stakeholders&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<p><strong>It would be a plus if you:&nbsp;<\/strong>&nbsp;<\/p>\\n<div>\\n<ul>\\n<li>\\n<p>Experience with LinkedIn Sales Navigator, ZoomInfo or similar tools&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Experience in Education, Healthcare, Government or SMB sales environments&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Knowledge of channel sales models&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Technology hardware, printing, imaging or managed services experience&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Pipeline management and forecasting experience&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond the norm. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Full-time&nbsp;39 hours\/week permanent contract:&nbsp; Monday to Thursday from 9:00 to 18:00, Friday from 9:00 to 17:00<br \/>- Salary 22,500 euros gross\/year + up to 6,000 euros gross\/year in bonus + private medical insurance.<br \/>- Office in central location in Barcelona, opportunity to work from home<\/p>\\n<p>- Bring-a-friend (referral) bonus opportunities&nbsp;<\/p>\\n<p>- Full paid training on the company and the project you'll be working on&nbsp;<\/p>\\n<p>- Career development programs, specialized courses&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>At <strong>Concentrix,<\/strong> we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;&nbsp;<\/em><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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San Lazaro Tourism & Business Park Vertex One Bldg\",\"address\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1750682\",\"location\":\"Santa Cruz, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"468000\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-08-11T14:04:29.282+08:00\",\"created_at\":\"2026-07-29T18:09:56.541+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzAyNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/team-leader_R1750682-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1014\",\"primary_location\":{\"id\":\"PH-STA-YUSEC-Y0\",\"wid\":\"b67da9176e3d1062f9e3b8c39adec293\",\"descriptor\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.pabon@concentrix.com\"},\"first_name\":\"Pabon, Maria\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101797319\",\"wid\":\"cc71ac991782015afe214535200a9bca\",\"descriptor\":\"Maria Pabon (101797319)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-382699\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/team-leader_R1750682-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/team-leader_R1750682-1\/apply\",\"job_requisition_id\":\"R1750682\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"c4d139685d17101235065c0aa3e90000\",\"descriptor\":\"10245 - 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Rruga Dervish Hima, Stadiumi Air Albania\",\"address\":\"ALB Tirana - Rruga Dervish Hima, Stadiumi Air Albania\",\"city\":\"Tirana\",\"state\":null,\"postal_code\":\"1010\",\"region\":\"Albania\",\"country\":\"Albania\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1751087\",\"location\":\"Tirana, Albania\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-03T01:59:11.266+02:00\",\"created_at\":\"2026-07-29T18:03:56.008+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzM?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzM\/apply?\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1709\",\"campaign_id\":\"1363\",\"campaign_title\":\"Twitter \/ German \/ BM \/ Porto \",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (German-speaking) - Social Platform\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in German (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1363\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-29T16:56:42.634+01:00\",\"created_at\":\"2026-07-29T16:55:20.266+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzYz?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzYz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1710\",\"campaign_id\":\"1362\",\"campaign_title\":\"Twitter \/ Arabic \/ BM \/ Porto \",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Arabic-speaking) - Social Platform\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in Arabic (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1362\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-21T00:59:04.902+01:00\",\"created_at\":\"2026-07-29T16:33:23.339+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzYy?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzYy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1944\",\"campaign_id\":\"1071\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client - AGADIR - N\u00e9erlandais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - AGADIR - N\u00e9erlandais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Sluit je aan bij een team dat elk gesprek omzet in een opportuniteit! \ud83c\udfaf\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">&nbsp;<\/p>\\n<h3>Wie zijn wij?<\/h3>\\n<p>Concentrix is een internationaal bedrijf dat actief is in meer dan 70 landen. Wij blinken uit in het verbeteren van de klantervaring en het optimaliseren van bedrijfsprocessen. We helpen organisaties te transformeren en uitmuntendheid te bereiken binnen een inclusieve, samenwerkingsgerichte en innovatieve omgeving.<\/p>\\n<h3>Jouw missie als Klantenservicemedewerker<\/h3>\\n<p>Als Klantenservicemedewerker speel je een essenti&euml;le rol door:<\/p>\\n<ul>\\n<li>\\n<p><strong>In te spelen op de behoeften van klanten<\/strong>: Het bieden van een hoogwaardige service door vragen te beantwoorden via telefoon, e-mail of chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Problemen op te lossen<\/strong>: Het identificeren en behandelen van verzoeken of klachten om klanttevredenheid te garanderen.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Klanten te binden<\/strong>: Het aanbieden van gepersonaliseerde oplossingen om vertrouwen en loyaliteit te versterken.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Bij te dragen aan continue verbetering<\/strong>: Het delen van klantenfeedback om onze diensten en processen te optimaliseren.<\/p>\\n<\/li>\\n<\/ul>\\n<h3>Wat wij jou bieden<\/h3>\\n<p>Bij Concentrix staat de waardering van talent centraal. Dit zijn de unieke voordelen die wij bieden om jouw inzet te erkennen:<\/p>\\n<ul>\\n<li>\\n<p><strong>Een aantrekkelijke verloning met extra bonussen<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Zeer aantrekkelijke taalpremie.<\/p>\\n<\/li>\\n<li>\\n<p>Regelmatigheidspremie vanaf de 12\u1d49 maand en motiverende prestatiebonussen.<\/p>\\n<\/li>\\n<li>\\n<p>Speciale premie voor A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Uitstekende sociale voordelen<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Voordelige ziektekostenverzekering en aanvullend pensioen na &eacute;&eacute;n jaar.<\/p>\\n<\/li>\\n<li>\\n<p>Flexibele werktijden met de mogelijkheid tot telewerk na de inwerkperiode.<\/p>\\n<\/li>\\n<li>\\n<p>Gratis toegang tot onze fitnessruimte.<\/p>\\n<\/li>\\n<li>\\n<p>Vervoer geregeld zodat je veilig en zonder logistieke zorgen naar je werk kunt komen.<\/p>\\n<\/li>\\n<li>\\n<p>Continue opleidingen om je vaardigheden te ontwikkelen en nieuwe, functiegerichte kennis op te doen.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Een dynamische werkomgeving<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Thematische activiteiten en geschenken doorheen het jaar om de teamspirit te versterken.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h3>Het profiel van onze Game-Changers<\/h3>\\n<p>Wij zijn op zoek naar talenten die:<\/p>\\n<ul>\\n<li>\\n<p><strong>Het Nederlands perfect beheersen<\/strong>, zowel schriftelijk als mondeling. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Beschikken over uitstekende communicatieve vaardigheden, georganiseerd en autonoom zijn en een positieve houding aannemen. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Digitale tools beheersen en van nature nieuwsgierig zijn naar nieuwe technologie&euml;n. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Uitdagingen met enthousiasme aangaan en gepassioneerd zijn door klanttevredenheid. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<h3>Ons rekruteringsproces<\/h3>\\n<ul>\\n<li>\\n<p><strong>Online testen (1 uur)<\/strong>: Na ontvangst van je sollicitatie ontvang je een e-mail met een uitnodiging voor een reeks online tests. Deze interactieve evaluaties zijn ontworpen om je taalvaardigheden, technische competenties en persoonlijkheid in de verf te zetten. Een cruciale stap om je potentieel te ontdekken en je te onderscheiden.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Telefonisch gesprek<\/strong>: Een verkennend gesprek met een lid van ons rekruteringsteam om Concentrix te ontdekken en de match met jouw profiel te bevestigen.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Persoonlijk gesprek<\/strong>: Een diepgaand gesprek om je vaardigheden te valideren en je ambities af te stemmen op onze cultuur.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Klaar om de uitdaging aan te gaan? Sluit je aan bij het Concentrix-avontuur, waar innovatie en excellentie samenkomen! \ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"MA-1071\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-03T14:16:09.035+02:00\",\"created_at\":\"2026-07-29T16:29:38.514+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDcx?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDcx\/apply?\",\"head_count\":\"3000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"1711\",\"campaign_id\":\"1361\",\"campaign_title\":\"Twitter \/ French \/ BM \/ Porto \",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (French-speaking) - Social Platform\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in French (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1361\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-31T00:59:04.388+01:00\",\"created_at\":\"2026-07-29T16:26:47.329+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzYx?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzYx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1529\",\"campaign_id\":\"272\",\"campaign_title\":\"French Language Evergreen\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service in French and English\",\"street\":\"ALB Tirana - Rruga Dervish Hima, Stadiumi Air Albania\",\"address\":\"ALB Tirana - Rruga Dervish Hima, Stadiumi Air Albania\",\"city\":\"Tirana\",\"state\":\"Tirana County\",\"postal_code\":\"1010\",\"region\":\"Albania\",\"country\":\"Albania\",\"short_description\":\"The Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities&nbsp;<\/h2>\\n<p>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Maintain basic knowledge of client products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Offer additional products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Track, document and retrieve information in call tracking database<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<h2>Candidate Profile&nbsp;<\/h2>\\n<p>&bull; High school diploma with three to six months of relevant experience preferred<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Courteous with strong customer service orientation<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Strong computer navigation skills and PC Knowledge<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Dependable with strong attention to detail<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to work as a team member, as well as independently<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to rotate shifts, as needed<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Based on location and\/or program, additional experience\/skills may be required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>*Job requirements may vary by country and will not contravene any local laws<\/p>\\n<p>&nbsp;<\/p>\\n<h2>Career Framework Role&nbsp;<\/h2>\\n<p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.&nbsp; Works with close supervision and clearly defined procedures.&nbsp; Starting to demonstrate familiarity with client terminology, operating standards and procedures.&nbsp; Starter without sustained metric performance levels.<\/p>\\n<h2><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1706483\",\"location\":\"Tirana, Albania\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T13:02:43.815+02:00\",\"created_at\":\"2026-07-29T15:52:36.727+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzI?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzI\/apply?\",\"head_count\":\"5\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"retail\",\"contract_type\":\"permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"969\",\"campaign_id\":\"23003\",\"campaign_title\":\"Manager, Project Management (TCF) R1748629\",\"campaign_type\":\"job_application\",\"job_title\":\"L\u00edder de Proyecto SAP\",\"street\":\"ARG Work-at-Home\",\"address\":\"ARG Work-at-Home\",\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"postal_code\":\"6001\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"Somos Concentrix. El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\n\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. As\u00ed logramos nuestra visi\u00f3n.\\n\\nNuestros innovadores alrededor del mundo han dedicado sus carreras a asegurar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\n\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p><\/p><p><\/p><p>Nos encontramos en la b\u00fasqueda de un\/a <b>SAP Project Lead<\/b> para liderar proyectos e iniciativas de mantenimiento sobre SAP S\/4HANA, coordinando equipos multidisciplinarios y asegurando la correcta ejecuci\u00f3n de las actividades, el cumplimiento de los plazos y la calidad de las entregas.<\/p><h2><\/h2><h2>Responsabilidades<\/h2><ul><li>Liderar proyectos e iniciativas de mantenimiento de SAP S\/4HANA.<\/li><li>Coordinar equipos funcionales y t\u00e9cnicos, asignando tareas y realizando el seguimiento de las actividades.<\/li><li>Gestionar la planificaci\u00f3n, riesgos, prioridades y cumplimiento de hitos del proyecto.<\/li><li>Actuar como principal punto de contacto entre el cliente y el equipo de trabajo.<\/li><li>Dar seguimiento a incidentes, requerimientos y mejoras, garantizando el cumplimiento de los SLA cuando corresponda.<\/li><li>Facilitar reuniones de seguimiento y comunicar el estado del proyecto a los distintos stakeholders.<\/li><li>Promover buenas pr\u00e1cticas de gesti\u00f3n y asegurar la calidad de las soluciones implementadas.<\/li><\/ul><h2><\/h2><h2>Requisitos<\/h2><ul><li><b>5 a\u00f1os o m\u00e1s de experiencia liderando proyectos y\/o servicios de mantenimiento sobre SAP S\/4HANA.<\/b><\/li><li>Experiencia coordinando equipos funcionales y t\u00e9cnicos SAP.<\/li><li>Conocimiento del ciclo de vida de proyectos SAP y metodolog\u00edas de implementaci\u00f3n.<\/li><li>Experiencia en gesti\u00f3n de clientes y coordinaci\u00f3n de m\u00faltiples iniciativas.<\/li><li>Excelentes habilidades de liderazgo, organizaci\u00f3n y comunicaci\u00f3n.<\/li><\/ul><h2><\/h2><h2>Se valorar\u00e1<\/h2><ul><li>Experiencia en proyectos de implementaci\u00f3n o migraci\u00f3n a SAP S\/4HANA.<\/li><li>Conocimientos de SAP Activate, Agile o Scrum.<\/li><\/ul><p><\/p><p><\/p><p>#SAP #SAPS4HANA #SAPProjectLead #ProjectManager<\/p>\",\"ats_external_id\":\"R1748629\",\"location\":\"Buenos Aires, Buenos Aires\",\"job_type\":\"full_time\",\"salary\":\"6500000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ARS\",\"updated_at\":\"2026-08-07T02:04:01.468+08:00\",\"created_at\":\"2026-07-29T14:04:20.733+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzAwMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Lder-de-Proyecto-SAP_R1748629-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"6001\",\"primary_location\":{\"id\":\"AR-WAH-ARGEN-01\",\"wid\":\"49cbc5c66e7f010772b49fd527e70000\",\"descriptor\":\"ARG Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"greciamartina.colmenaresdegamez@concentrix.com\"},\"first_name\":\"Colmenares de Gamez, Grecia Martina\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"102009276\",\"wid\":\"f81830f171380107b309e28b44d20000\",\"descriptor\":\"Grecia Martina Colmenares de Gamez (102009276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0406\",\"descriptor\":\"Manager, Project Management (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-381480\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Lder-de-Proyecto-SAP_R1748629-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Lder-de-Proyecto-SAP_R1748629-1\/apply\",\"job_requisition_id\":\"R1748629\"}],\"organizations\":[{\"wid\":\"61bd812b20c5101da9767fa66a2e0000\",\"descriptor\":\"24257 - 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ETraveli - Spanish - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Advisor \u2013 Spanish Bilingual Speakers - Cairo \",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>The Advisor I, Blended Support position interfaces with customers via inbound\/outbound calls, chats, and emails based on client requirements. This role provides customer service support and resolution of routine inquiries regarding clients&rsquo; products or services.<\/p>\\n<p><strong>Why Join This Program?<\/strong><\/p>\\n<p>This role is dedicated to a leading global <strong>Travel account<\/strong>, giving you the opportunity to build expertise in airlines, hotels, bookings, and customer travel support.<br \/>You will also gain valuable <strong>GDS experience<\/strong> working on an international account, with hands-on exposure to global travel systems, processes, and best practices.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong> &nbsp;<\/p>\\n<ul>\\n<li>Be the friendly voice of major global clients, delivering high-quality support in Spanish via phone, email, and chat.<\/li>\\n<li>Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/li>\\n<li>Build deep product and service knowledge to deliver confident and accurate support.<\/li>\\n<li>Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/li>\\n<li>Create positive customer experiences through personalized assistance and clear communication.<\/li>\\n<li>Collaborate within a dynamic and supportive bilingual team to achieve shared service and performance goals.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/li>\\n<li>Clarify customer requirements using effective probing and decision-support tools.<\/li>\\n<li>Listen attentively, demonstrate empathy, and build strong customer rapport in Spanish.<\/li>\\n<li>Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/li>\\n<li>Maintain working knowledge of client products and services.<\/li>\\n<li>Prepare complete and accurate documentation, including account notations.<\/li>\\n<li>Participate in initiatives aimed at improving customer satisfaction and business performance.<\/li>\\n<li>Identify opportunities to offer additional products or services when appropriate.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong> &nbsp;<\/p>\\n<ul>\\n<li><strong>Language Requirements: Spanish B2<\/strong> and <strong>English B1<\/strong>, both written and verbal. Language assessment required.<\/li>\\n<li>High school diploma required; relevant call center\/customer service experience is an advantage.<\/li>\\n<li>Excellent communication, interpersonal, and customer engagement skills.<\/li>\\n<li>Comfortable working in a fast-paced, performance-driven environment.<\/li>\\n<li>Strong multitasking, prioritization, and adaptability skills.<\/li>\\n<li>Basic computer skills and system navigation capability.<\/li>\\n<li>Ability to work independently and collaboratively within a team. &nbsp;<\/li>\\n<li>Detail-oriented, dependable, and professional. &nbsp;<\/li>\\n<li>Patient, composed, and solution-oriented in all customer interactions. &nbsp;<\/li>\\n<li>Flexible to work rotating shifts as required. &nbsp;<\/li>\\n<li>Strong problem-solving and analytical skills with a customer-centric mindset.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<ul>\\n<li>Competitive base salary + <strong>10,000 EGP monthly Program Allowance<\/strong><\/li>\\n<li>Gain hands-on GDS experience working on an international client account.<\/li>\\n<li>Transportation Provided.<\/li>\\n<li>Medical &amp; Social Insurance.<\/li>\\n<li>Career growth opportunities across multiple industries and programs.<\/li>\\n<li>Supportive, inclusive, and growth-focused work environment<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-4610\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"26780\",\"salary_type\":\"monthly\",\"salary_currency\":\"EGP\",\"updated_at\":\"2026-08-18T03:59:20.611+04:00\",\"created_at\":\"2026-07-29T13:38:26.653+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjEw?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjEw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\",\"relevance_score\":\"1\"},{\"id\":\"1575\",\"campaign_id\":\"901\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1750867\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Finnish-speaking) - Onsite - Media Industry BP01\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\".\",\"long_description\":\"<p><\/p><p><b>Experience the power of a game-changing career\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>Passionate about finding your next big opportunity? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Representative Malaga (On-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What you will do in this role\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f\u00a0<\/p><p><\/p><p>As a <b>Customer Representative <\/b>on our team, you will:\u202f\u202f\u00a0<\/p><p><\/p><ul><li><span>Handle incoming customers contacts\u00a0(via telephone, email,\u00a0chat\u00a0or other automated alerts) and solve users\u2019 demands<\/span><span>\u00a0<\/span><\/li><li><span>Log call details onto call management systems and provide response and resolution within SLA\u00a0<\/span><span>\u00a0<\/span><\/li><li><span>Maintain service and product knowledge and\u00a0expertise\u00a0associated with applications specific to individual customers<\/span><span>\u00a0<\/span><\/li><li><span>Escalate potential service issues initially with Mentor<\/span><span>\u00a0<\/span><\/li><li><span>To follow all the processes and procedures of the project<\/span><span>\u00a0<\/span><\/li><li><span>Ensure contractual SLA is maintained<\/span><span>\u00a0<\/span><\/li><li><span>Provide cover for other Agents in their absence, either within the same team or across teams<\/span><span>\u00a0<\/span><\/li><li><span>Liaise with Supervisors\/ Mentors on specific projects\u00a0where\u00a0requested<\/span><span>\u00a0<\/span><\/li><li><span>To understand and\u00a0comply with\u00a0administrative duties including holiday,\u00a0sickness\u00a0and overtime\u00a0<\/span><span>\u00a0<\/span><\/li><li><span>To attend regular Team Meetings<\/span><span>\u00a0<\/span><\/li><li><span>To work on\u00a0additional\u00a0tasks required by Supervisor or Mentor connected to keeping up the service performance,\u00a0quality\u00a0and customer satisfaction<\/span><span>\u00a0<\/span><\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u202f<\/b>\u202f\u00a0<\/p><p><\/p><ul><li><span>Native Finnish plus <\/span><span>fluent English <\/span><span>\u00a0<\/span><\/li><li><span>Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0is a plus<\/span><span>\u00a0<\/span><\/li><li><span>Good disposition to work in a customer service environment<\/span><span>\u00a0<\/span><\/li><li><span>Customer care skills \u2013 ability to listen to and understand the customers\u2019 need<\/span><span>\u00a0<\/span><\/li><li><span>Ability to take ownership of, and progress calls to resolution or to escalate call to resolution<\/span><span>\u00a0<\/span><\/li><\/ul><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u202f\u202f\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Thursday from 08:00 to 16:00; Friday from 8:00 to 15:00\u00a0plus 2 weeks of paid training included<\/p><p>- Salary 20.973,22 euros gross\/year &#43; up to 3.600 euros gross\/year in bonus\u00a0<\/p><p>- Friendly office location in\u202fBenalmadena<\/p><p>- Bring-a-friend (referral) bonus opportunities\u00a0<\/p><p>- Full paid training on the company and the project you&#39;ll be working on\u00a0<\/p><p>- Career development programs, language classes and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u202f<\/i>\u202f\u00a0<\/p><p><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u202f\u00a0<\/p><p><u>R1750867<\/u><\/p><div><p><\/p><\/div><p><\/p><p><\/p>\",\"ats_external_id\":\"R1750867\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1747.77\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-04T13:35:00.383+02:00\",\"created_at\":\"2026-07-29T12:10:09.622+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MDE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MDE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. 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You will be part of a team responsible for providing day-to-day administration, maintenance, and support\\n\\nThe ideal candidate is expected to be able to meet tight project deadlines, excel under pressure, work well with others, be self-motivated, and manage short and long term projects. \\n\\nYou will actively interface with management, end users\/ customers, internal software developers, network engineers, systems, storage, project management and database administrators. \\n\\nMust be able to adapt to rapidly changing environments and coordinate large scale implementations using available resources.  \\n \\nIt is a 24x7 support and candidates should be open to work in different shifts, weekends and be available as On Call.  \\n\\nThis position is based out of Brazil.\",\"long_description\":\"<p>\u200b<\/p><p>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. 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You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<br \/><br \/>\u00a0<\/p><p>As the <b>Server Support Engineer - Unix Support<\/b>, you will be responsible for delivering <b>2nd and 3rd line support<\/b> for the Global Unix\/Linux Platforms.<\/p><p>This is an operational role focused on technical analysis and timely resolution, providing technical skills to resolve all service issues within agreed Service Level Agreements, ensuring customer satisfaction is maintained. 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T\u00e9l\u00e9travail\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le pour Audi &agrave; Braga, Portugal (T&eacute;l&eacute;travail<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>R&eacute;pondre aux demandes des clients par le biais de plusieurs canaux, en mettant &agrave; jour les syst&egrave;mes de gestion de la relation client (CRM) avec les informations pertinentes.<\/li>\\n<li>&Eacute;tablir des relations solides avec les clients en traitant les demandes avec rapidit&eacute; et professionnalisme.<\/li>\\n<li>Favoriser la r&eacute;tention et la fid&eacute;lisation des clients en soutenant les r&eacute;sultats positifs des demandes.<\/li>\\n<li>Entretenir des relations professionnelles et empathiques avec tous les clients.<\/li>\\n<li>Collaborer efficacement avec les membres de l'&eacute;quipe et la direction.<\/li>\\n<li>Fournir un retour d'information sur les questions &eacute;mergentes et identifier les domaines d'am&eacute;lioration de mani&egrave;re proactive.<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as&nbsp;un haut niveau de fran&ccedil;ais (&eacute;crit et oral) et un bon niveau d'anglais (B2)<\/li>\\n<li>T'as&nbsp;1 an d'exp&eacute;rience dans des fonctions techniques ou dans le service client automobile.<\/li>\\n<li>T'es passionn&eacute;(e) par les sujets li&eacute;s &agrave; l'automobile et t'as des comp&eacute;tences en technologie.<\/li>\\n<li>T'es capable de comprendre les politiques, les proc&eacute;dures et les garanties et t'es familier avec la g&eacute;ographie du march&eacute;.<\/li>\\n<li>T'es capable de prendre des d&eacute;cisions ind&eacute;pendantes et&nbsp;t'as de solides comp&eacute;tences en mati&egrave;re de documentation.<\/li>\\n<li>T'es capable de r&eacute;soudre des probl&egrave;mes et de fournir des solutions.<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Tu vas travailler au service d'une marque reconnue dans le secteur automobile, r&eacute;put&eacute;e pour son engagement en faveur de la qualit&eacute;, de l'innovation et de la satisfaction client.<\/li>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>T&eacute;l&eacute;travail depuis le Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"PT-1349\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T00:59:04.740+01:00\",\"created_at\":\"2026-07-29T11:23:13.427+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQ5?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQ5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1713\",\"campaign_id\":\"1348\",\"campaign_title\":\"Audi \/ French \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (French-speaking) - For Audi - Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative for Audi in Braga, Portugal (Remote),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. 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Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-1348\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-17T00:59:03.357+01:00\",\"created_at\":\"2026-07-29T11:12:22.488+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQ4?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQ4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1714\",\"campaign_id\":\"1346\",\"campaign_title\":\" Trustpair \/ German \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German-speaking) - Fraud Prevention \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Portugal (Remote)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Contact third parties abroad by telephone and\/or e-mail in order to verify their payment information.<\/li>\\n<li>Manage incoming calls and emails<\/li>\\n<li>Treat all data with extreme confidentiality<\/li>\\n<li>Meet and exceed contractual goals<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of German (written and oral) and fluent in English (B2)<\/li>\\n<li>Have excellent writing and communication skills coupled with empathy and team spirit&nbsp;<\/li>\\n<li>Love to identify the customers&rsquo; needs and propose fast solutions&nbsp;<\/li>\\n<li>Are proactive, results-driven, self-motivated, and a great team player<\/li>\\n<li>Have analytical ability and are comfortable with hardware\/software tools<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Lisbon, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1346\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-29T10:41:19.696+01:00\",\"created_at\":\"2026-07-29T10:39:25.209+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQ2?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQ2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1715\",\"campaign_id\":\"1345\",\"campaign_title\":\" Sephora \/ French \/ BM \/ Lisbon \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Repr\u00e9sentant client\u00e8le (Francophone) - Marque de Cosm\u00e9tiques - Hybride\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que <strong>Conseiller Client &agrave; Lisbonne, Portugal (Hybride<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong>&nbsp;<\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t'as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong>&nbsp;<\/p>\\n<p>En tant que Conseiller Client au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>Aider les clients &agrave; travers de multiples canaux (courrier &eacute;lectronique ou t&eacute;l&eacute;phone) de mani&egrave;re interactive et conviviale<\/li>\\n<li>Attirer des clients potentiels en r&eacute;pondant aux questions sur les produits et services<\/li>\\n<li>Assurer le suivi des paiements en attente ou en retard<\/li>\\n<li>T'assurer que le degr&eacute; de satisfaction est d'accord avec les exigences du client et de l'entreprise<\/li>\\n<li>Contribuer &agrave; la fid&eacute;lisation des clients<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong>&nbsp;<\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>Tu ma&icirc;trises parfaitement le fran&ccedil;ais &agrave; l'oral et &agrave; l'&eacute;crit (niveau C1)<\/li>\\n<li>T&rsquo;as un bon niveau en anglais &agrave; l'oral et &agrave; l'&eacute;crit (niveau B2)<\/li>\\n<li>T'as de l'exp&eacute;rience dans le domaine des relations avec la client&egrave;le<\/li>\\n<li>Tu sais reconna&icirc;tre facilement les besoins des clients et proposer des solutions rapides et appropri&eacute;es<\/li>\\n<li>T'as le souhait de d&eacute;velopper tes connaissances dans un environnement professionnel<\/li>\\n<li>T'es proactif, motiv&eacute;, orient&eacute; sur les r&eacute;sultats et capable de travailler au sein d'une &eacute;quipe dans un environnement dynamique et multiculturel<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t'encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong>&nbsp;<\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t'aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Poste en Hybride &agrave; Lisbonne, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d'un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong>&nbsp;<\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l'emploi<\/strong>&nbsp;<\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1345\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-29T10:29:31.971+01:00\",\"created_at\":\"2026-07-29T10:26:23.934+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQ1?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQ1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1576\",\"campaign_id\":\"899\",\"campaign_title\":\"Advisor I, B2B Sales R1750864\",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Sales Representative (Swedish-speaking) -On-site - HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"SMB\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an <b>Inbound Sales Representative in Barcelona (on-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an<b> Inbound Sales Representative <\/b>on our team, you will:\u00a0<\/p><p><\/p><p>- Manage qualified inbound calls for Commercial business Development of customers acquired \/ profiled on line Account management of gold customers and partners\u00a0<br \/>- Perform OB calls to customers to develop and acquire new business (it is in addition to call back for support tasks)\u00a0<br \/>- Login all customer contacts in the CRM system in use at the time\u00a0<br \/>- Give feedback on sales activity Skills for the Specialist\u00a0<br \/>- Identify right contacts at customers\u00a0<br \/>- Track, manage and report ongoing activity related to sales pipeline\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Have a proficient or bilingual level of Swedish with an advanced English level\u00a0<br \/>- Have one year of related sales experience\u00a0<br \/>- Have excellent negotiation management and strong communication skills (verbal &amp; written) including excellent telephone and presentation skills\u00a0<br \/>- Work toward goal achievement using negotiation, teamwork\/collaboration, motivation and time\/work prioritization\u00a0<br \/>- Can demonstrate innovation and good judgment\/problem-solving skills when making decisions\u00a0<br \/>- Can establish an individual course of action to accomplish goals while using appropriate\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- Full time 39 hours\/week permanent contract<\/p><p>- Schedule: Monday to Friday from 9:00 to 18:00<br \/>- Salary 20,876 euros gross\/year &#43; up to 5,000 euros gross\/year in bonus\u00a0&#43; private medical insurance<br \/>- Great office location in Barcelona\u00a0<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>This is more than a customer service role&mdash;it&rsquo;s a chance to build a career while working closely with a globally admired motorcycle brand, where passion, performance, and customer experience ride side by side.<\/strong><\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Manage inbound calls, as well as real-time\u202fchat,&nbsp;email\u202fsupport,&nbsp;and social media,&nbsp;ensuring every interaction feels like a professional and friendly greeting.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Act as the primary liaison for members. You will provide information on programs, membership benefits, and&nbsp;assist&nbsp;with new member orientations.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Answer detailed questions regarding&nbsp;Motor Clothes, general merchandising, and parts and accessories (P&amp;A).&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Inform the community about upcoming rallies, local shop events, and social gatherings to drive engagement and ridership.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Assist&nbsp;in managing contacts from dealerships, providing support for \\\"how-to\\\" questions, and&nbsp;facilitating&nbsp;partnerships within the network.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Address customer complaints with empathy and a \\\"Make Things Right\\\" attitude to ensure continued brand loyalty.&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of French and fluent in English (B2) - Both languages written and oral<\/li>\\n<li>Are genuinely passionate about motorcycles.\u202f&nbsp;(Active riders and motorcycle enthusiasts are strongly preferred)<\/li>\\n<li>Have good typing and computer skills (MS Office applications)<\/li>\\n<li>Are tech-savvy, with the ability to quickly learn new software and tools<\/li>\\n<li>Have the ability to explain complex concepts clearly and concisely<\/li>\\n<li>Previous experience in a customer service center is an advantage, but not required<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-1344\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-07T12:00:00.341+01:00\",\"created_at\":\"2026-07-29T09:34:09.509+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQ0?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQ0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"971\",\"campaign_id\":\"22992\",\"campaign_title\":\"Specialist, Sales Trainer R1748182\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Enablement Specialist\",\"street\":\"USA Nashville - 621 Mainstream Drive\",\"address\":\"USA Nashville - 621 Mainstream Drive\",\"city\":\"Nashville\",\"state\":\"Tennessee\",\"postal_code\":\"37228\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Sales Enablement Specialist facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Enablement Specialist collaborates with internal and\/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity. (Military veterans are encouraged to apply.)\",\"long_description\":\"<ul><li><p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b>\u201d awards every year? Then <span>a <\/span>Sales Development Representative position at Concentrix is just the right place for you!<\/p><p><\/p><p>As <span>a<\/span> Sales Enablement Specialist, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE <span>Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As <span>a <\/span>Sales Enablement Specialist you will:<\/p><\/li><li>Provide employees with skills-based, client coaching to support achievement of specific weekly\/monthly\/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction<\/li><li>Partner with team members to develop a training program designed to enhance client sales knowledge associated with any of our sales motions<\/li><li>Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client\/specific territories<\/li><li>Oversee and validate the delivery and quality of provided training<\/li><li>Track the effectiveness of training interventions through multiple assessment tools<\/li><li>Work with all team members to improve sales systems to achieve a positive customer experience<\/li><li>Maintain a high level of communication with your team to ensure strategic client relationship is fostered and developed<\/li><li>Maintain high level of knowledge about our clients, customer interaction, and evolving business environment for relevant training content delivery<\/li><li>Help create a culture of learning where individuals manage their own development, competence, and performance<\/li><li>Deliver expert customer experiences\u2026with a smile.<br \/>\u00a0<\/li><li><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Sales Enablement Specialist role include:<\/p><\/li><li><span><span>Ability to commute to and work in our Nashville, TN office<span>\u00a0<\/span><\/span><\/span><i><span>a<\/span><span>t<\/span><span><span>\u00a0<\/span>least 2 days<\/span><span><span>\u00a0<\/span>or more<\/span><span><span>\u00a0<\/span>per week.\u200b<\/span><\/i><\/li><li>3&#43; years of experience working in a customer service, training or sales capacity<\/li><li>Expertise in training within your peer group<\/li><li>Experience in high-volume calling<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Technical skills in MS Office<\/li><li>Experience prioritizing concurrent projects and demonstrating project management skills<\/li><li>Experience demonstrating multiple strategies, platforms, and skills to varied audience<\/li><li>Willingness to work a hybrid schedule<\/li><li>Ability to collaborate effectively with account executives and marketing teams<\/li><li>Proficiency in fast-paced multi-tasking<\/li><li>Eagerness to learn new technologies<\/li><li>Must reside in the United States and have a valid U.S. address for residence<\/li><li><p><\/p><p><b>Competencies for Success: <\/b><\/p><p><\/p><\/li><li>Accountability (Proficient): Own your pipeline and deliver on targets consistently.<\/li><li>Effective Communication (Proficient): Craft persuasive outreach and discovery conversations.<\/li><li>Customer Focus (Competent): Align qualifications with prospect needs and sales objectives.<\/li><li>Collaboration (Proficient): Partner effectively with account executives to drive conversion.<\/li><li>Resilience, Curiosity &amp; Adaptability (Proficient): Adjust outreach strategies to improve outcomes.<\/li><li>Diagnostic Information Gathering (Competent): Conduct deeper discovery to uncover buying signals.<\/li><li>Time Management (Proficient): Balance multiple outreach campaigns with consistent quality.<\/li><li>Technology &amp; Data Fluency (Competent): Leverage CRM, AI, and engagement tools to drive efficiency.<\/li><li>Commercial Awareness (Competent): Understand industry trends and competitive dynamics to position<\/li><li>outreach effectively<\/li><li><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><\/li><li>The base salary <span>range<\/span> for this position is $21.50-$26.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), <span>401(k) retirement plan<\/span>, paid time off and holidays, and paid training days.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li><li>Health and wellness programs with trained partners to help promote a healthy you<\/li><li>Mentorship programs that support your rewarding career journey\u00a0<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li><li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li><li><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.\u00a0 The deadline to apply for this position is: August 19, 2026<\/p><p><\/p><p><b>ACKNOWLEDGEMENTS:<\/b><\/p><p><\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><\/li><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><li><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE. <\/b><\/p><\/li><\/ul><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1748182\",\"location\":\"Nashville, Tennessee\",\"job_type\":\"full_time\",\"salary\":\"54080\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-05T06:09:18.269+08:00\",\"created_at\":\"2026-07-29T04:05:19.033+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjk5Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Nashville---621-Mainstream-Drive\/Sales-Enablement-Specialist_R1748182\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Nashville\",\"state\":\"Tennessee\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"37228\",\"primary_location\":{\"id\":\"US-NAS-MAINS-01\",\"wid\":\"df63f3e728de1001f2573cba7eb20000\",\"descriptor\":\"USA Nashville - 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2000 Wade Hampton - Genelco\",\"address\":\"USA Greenville SC - 2000 Wade Hampton - Genelco\",\"city\":\"Greenville\",\"state\":\"South Carolina\",\"postal_code\":\"29615\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Specialist, Sales Development engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><b>A NEW CAREER POWERED BY YOU<\/b><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<b>World\u2019s Best Workplaces<\/b>,\u201d \u201c<b>Best Company Culture<\/b>,\u201d and \u201c<b>Best Companies for Career Growth<\/b><span>\u201d<\/span> awards every year? Then <span>a <\/span>Specialist, Sales Development position at Concentrix is just the right place for you!<\/p><p><\/p><p>As <span>a<\/span> Specialist, Sales Development, you\u2019ll join an organically diverse team from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><b>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/b><\/p><p><br \/>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE <span>Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/p><p><\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><p><\/p><p>As <span>a <\/span>Specialist, Sales Development, you will:<\/p><ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Role is Hybrid and on site is required min of 3 days per week<\/li><li>You must reside within 50 miles of Greenville, SC<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><li>Deliver expert customer experiences\u2026with a smile.<br \/>\u00a0<\/li><\/ul><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Specialist, Sales Developmentrole include:<\/p><ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><li>Proficiency in fast-paced multi-tasking<\/li><li>Eagerness to learn new technologies<\/li><li><b>Role is Hybrid and on site is required min of 3 days per week<\/b><\/li><li><b>You must reside within 50 miles of Greenville, SC<\/b><\/li><li>Must reside in the United States and have a valid U.S. address for residence<\/li><\/ul><p><\/p><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li>The base salary <span>range<\/span> for this position is <span>$17.50 - $18.56\/hour<\/span> (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), <span>401(k) retirement plan<\/span>, paid time off and holidays, and paid training days.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, <span>LGBTQ&#43;<\/span> Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li><li>Health and wellness programs with trained partners to help promote a healthy you<\/li><li>Mentorship programs that support your rewarding career journey\u00a0<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li><li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li><\/ul><p><\/p><p><b>REIMAGINE THE BEST VERSION OF YOU!\u00a0 <\/b><br \/>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>JOB AVAILABILITY<\/b><\/p><p><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.\u00a0 The deadline to apply for this position is: August 19, <span>2026<\/span>.<\/p><p><\/p><p><b>ACKNOWLEDGEMENTS:<\/b><\/p><p><\/p><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><br \/>\u00a0<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><br \/>\u00a0<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><br \/>\u00a0<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE. <\/b><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Summary<\/b><br \/>Provides Support for Azure and Google VDI platforms, as well as the Genesys Cloud ACD\/Routing platform and the related integration and connectivity between the CCaaS platform and network systems.<\/p><div><div><br \/><b><span>Key responsibilities: <\/span><\/b><\/div><\/div><ul><li><span><span><span>\u00a0\u00a0\u00a0 <\/span><\/span><\/span><b><span>Manage a team of highly trained Technicians.<\/span><\/b><\/li><li><span><span><span>\u00a0\u00a0\u00a0\u00a0<\/span><\/span><\/span><b><span>Client \/Customer\/People Management<\/span><\/b><\/li><li><span><span><span>\u00a0\u00a0\u00a0\u00a0<\/span><\/span><\/span><b><span>Manage team deliverables as per the guidelines.<\/span><\/b><\/li><li><span><span><span>\u00a0\u00a0\u00a0\u00a0<\/span><\/span><\/span><b><span>Drive Performance in the team to meet targets.<\/span><\/b><\/li><li><span><span><span>\u00a0\u00a0\u00a0\u00a0<\/span><\/span><\/span><b><span>Improve training standards\/methodology and processes.<\/span><\/b><\/li><li><span><span><span>\u00a0\u00a0\u00a0\u00a0<\/span><\/span><\/span><b><span>Manage daily team activities and ensure daily operations run smoothly.<\/span><\/b><\/li><li><span><span><span>\u00a0\u00a0\u00a0\u00a0<\/span><\/span><\/span><b><span>Drive team adherence and manage scheduling.<\/span><\/b><\/li><li><span><span><span>\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/span><\/span><b><span>Drive Continuous Improvement in the team along with metrics improvement.<\/span><\/b><\/li><li><span><span><span>\u00a0\u00a0\u00a0<\/span><\/span><\/span><b><span>Performance management of the team including career 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. 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This position provides customer service support \/ Technical Support and resolution of routine problems regarding client's product or services.\\nExperience \u2013 Fresher or any experience\",\"long_description\":\"<p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p><\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content curation, moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviours.<\/p><p><\/p><p>3. 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They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>Concentrix (including any employee or any affiliates) or any authorized third party (consultants \/ agencies \/ vendors) who assist in recruiting activities ever asked for any recruitment, processing or any other kind of fees in exchange for a job offer, or for any other recruitment related activities.<\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1367169\",\"location\":\"Hyderabad, Telang\u0101na\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-13T20:04:15.162+08:00\",\"created_at\":\"2026-07-28T12:06:23.938+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTQzNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad---Unit-No-601-6th-Flr-Maximus-Building-2A\/Representative--Operations_R1367169-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"500081\",\"primary_location\":{\"id\":\"IN-HYD-HITEC-Y1\",\"wid\":\"c71d4a0c9d2c1000e2523329bbbf0000\",\"descriptor\":\"IND Hyderabad - Unit No. 601, 6th Flr, Maximus Building 2A\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"geeta.geeta1@concentrix.com\"},\"first_name\":\", Geeta\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"059943\",\"wid\":\"9f196ba80a870174fbaf893d07195cdb\",\"descriptor\":\"Madhavi Deshpande. 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You will play a key role in supporting personalised B2B product engraving initiatives, digital content creation,ecommerce assets, and asset management processes.<\/p><p>This is an excellent opportunity for someone who enjoys the technical side of design, thrives in structured production environments, and takes pride in delivering flawless creative assets.<\/p><p><b>What You&#39;ll Do<\/b><\/p><p><b>Engraving Artwork &amp; Production Support<\/b><\/p><ul><li><span>Prepare and manage production-ready artwork files for personalised engraving projects.<\/span><\/li><li><span>Create and edit accurate vector artwork for a wide variety of products and applications.<\/span><\/li><li><span>Ensure engraving artwork meets all technical and production specifications, including:<\/span><ul><li><span>Scale and proportions<\/span><\/li><li><span>Artwork placement<\/span><\/li><li><span>Line quality and clarity<\/span><\/li><li><span>Creation of accurate vector files and production-ready assets<\/span><\/li><li><span>File format requirements<\/span><\/li><\/ul><\/li><li><span>Conduct thorough quality checks before files are released for production.<\/span><\/li><li><span>Collaborate with production teams and suppliers to ensure smooth execution and output accuracy.<\/span><\/li><li><span>Troubleshoot artwork issues and propose solutions to maintain production timelines.<\/span><\/li><\/ul><p><b>Digital Asset Creation &amp; Adaptation<\/b><\/p><ul><li><span>Adapt and optimise creative assets for a variety of digital channels and customer touchpoints.<\/span><\/li><li><span>Support the production of:<\/span><ul><li><span>Ecommerce imagery<\/span><\/li><li><span>Website assets<\/span><\/li><li><span>Amazon and marketplace content<\/span><\/li><li><span>Retailer platform assets<\/span><\/li><li><span>Digital marketing campaign materials<\/span><\/li><\/ul><\/li><li><span>Ensure consistency across all digital outputs while maintaining brand standards.<\/span><\/li><li><span>Prepare assets according to channel-specific specifications and technical requirements.<\/span><\/li><\/ul><p><b>Asset Management &amp; Creative Operations<\/b><\/p><ul><li><span>Support photoshoots through asset preparation, organisation, and production coordination.<\/span><\/li><li><span>Maintain and organise digital asset libraries and creative archives.<\/span><\/li><li><span>Manage file naming conventions, folder structures, and asset governance processes.<\/span><\/li><li><span>Ensure version control is maintained across multiple projects and markets.<\/span><\/li><li><span>Support creative workflow administration and documentation requirements.<\/span><\/li><\/ul><p><b>Quality Assurance &amp; Artwork Governance<\/b><\/p><ul><li><span>Review artwork for technical accuracy and production readiness.<\/span><\/li><li><span>Identify potential production risks before assets are released.<\/span><\/li><li><span>Maintain consistently high quality standards across all outputs.<\/span><\/li><li><span>Ensure compliance with internal processes, brand guidelines, and technical specifications.<\/span><\/li><li><span>Contribute to continuous improvement of artwork management and production workflows.<\/span><\/li><\/ul><p><\/p><p><b>What We&#39;re Looking For<\/b><\/p><p><b>Essential Skills &amp; Experience<\/b><\/p><ul><li><span>Previous experience in artwork production, graphic design, production design, or a similar<\/span><\/li><li><span>role.<\/span><\/li><li><span>Understanding of engraving, print, manufacturing, or product customisation processes.<\/span><\/li><li><span>Advanced proficiency in Adobe Illustrator and Adobe Photoshop.<\/span><\/li><li><span>Strong experience creating and editing vector artwork.<\/span><\/li><li><span>Excellent understanding of artwork setup and file preparation.<\/span><\/li><li><span>Experience working within structured production workflows and quality control processes.<\/span><\/li><li><span>Exceptional attention to detail and commitment to accuracy.<\/span><\/li><li><span>Strong organisational and file management skills.<\/span><\/li><li><span>Ability to manage multiple priorities and deliver work to deadlines.<\/span><\/li><li><span>Portfolio required - candidates must be able to demonstrate their design capabilities and technical skill level through a portfolio of relevant work.<\/span><\/li><li><p>At least 6 months of experience in Concentrix<\/p><\/li><li><p>Primary and Secondary KPIs on target in the past 6 months<\/p><\/li><li><p>No PIP or written warnings in the past 6 Months<\/p><\/li><li><p>Absenteeism record will also be taken into account as part of the recruitment process.<\/p><\/li><\/ul><p><\/p><p><b>Preferred Experience<\/b><\/p><ul><li><span>Familiarity with ecommerce content creation and digital asset production.<\/span><\/li><li><span>Experience working with Digital Asset Management (DAM) systems.<\/span><\/li><li><span>Experience supporting photography, content production, or creative operations teams.<\/span><\/li><li><span>Understanding of print production and pre-press requirements.<\/span><\/li><li><span>Experience using workflow management tools such as Asana, Monday.com, Jira, or similar platforms<\/span><\/li><\/ul><p><\/p><p><b>What We Offer<\/b><\/p><ul><li><span>Competitive salary<\/span><\/li><li><span>Remote working model, with occasional travel required for team collaboration and business meetings (typically 1 day per month or 2 days per quarter). Travel expenses will be partially reimbursed.<\/span><\/li><li><span>Standard working hours (Monday\u2013Friday; bank holidays off)<\/span><\/li><li><span>Monthly transportation\/internet allowance in addition to the base salary<\/span><\/li><li><span>Bonus for important life events<\/span><\/li><li><span>Additional medical plan: health and dental care<\/span><\/li><li><span>Life and Disability insurance<\/span><\/li><li><span>Sport Card (co-financed by the employer)<\/span><\/li><li><span>Discounts on various goods and services<\/span><\/li><li><span>5 additional days for educational purposes<\/span><\/li><\/ul><p><b>Due to on site visits and employment requirements, we request that the successful application is based in Bulgaria.<\/b><\/p>\",\"ats_external_id\":\"R1750008\",\"location\":\"Sofia\",\"job_type\":\"full_time\",\"salary\":\"2400\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-27T02:04:14.087+08:00\",\"created_at\":\"2026-07-28T00:04:59.215+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg2MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Graphic-Production-Designer---Engraving---Digital-Assets_R1750008\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"organization_reference_id\":\"CBG04\"},\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2332\",\"descriptor\":\"Sr. Specialist, Creative Services\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-381854\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Graphic-Production-Designer---Engraving---Digital-Assets_R1750008\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Graphic-Production-Designer---Engraving---Digital-Assets_R1750008\/apply\",\"job_requisition_id\":\"R1750008\"}],\"organizations\":[{\"wid\":\"6067752493b71011060ae354956e0000\",\"descriptor\":\"W10136 Helen of Troy - B2B\",\"reference_id\":\"W10136\",\"custom_reference_id\":\"W10136\",\"company_reference_id\":null},{\"wid\":\"2ba66d6964051010b59cc905dc950000\",\"descriptor\":\"26291 - Helen of Troy - 980009734\",\"reference_id\":\"980009734\",\"custom_reference_id\":\"980009734\",\"company_reference_id\":null},{\"wid\":\"6f418c423d521019bcad8c9506680000\",\"descriptor\":\"COGS (SITE) Content Creation Billable Direct\",\"reference_id\":\"SITCONCREBI-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"custom_reference_id\":null,\"company_reference_id\":\"CBG04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Stefani.Naydenova@concentrix.com\"},\"first_name\":\"Stefani Naydenova (834594)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1750008\",\"wid\":\"dca7b853ff7f101eca06420ec2fb0000\",\"descriptor\":\"Graphic Production Designer \u2013 Engraving & Digital Assets\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"987\",\"campaign_id\":\"22859\",\"campaign_title\":\"Specialist, Creative Services R1750003\",\"campaign_type\":\"job_application\",\"job_title\":\"Graphic Designer (Brand & Marketing)\",\"street\":\"BGR Sofia - Advance Business Center\",\"address\":\"BGR Sofia - Advance Business Center\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"We are seeking a talented Graphic Designer to create high-quality brand and marketing assets across print, retail, digital, and event channels.\\nYou will work closely with cross-functional teams to deliver visually compelling, on-brand creative that supports campaigns, launches, and customer engagement across multiple touchpoints.\\nThis role is ideal for a designer with strong Adobe Creative Cloud and Figma skills, excellent attention to detail, and solid experience in both creative design and production artwork.\",\"long_description\":\"<p><b>Department:<\/b> Creative Marketing<\/p><p><b>Reports to:<\/b> Associate Creative Director<\/p><p><b>About the Role<\/b><\/p><p>We are seeking a talented Graphic Designer to create high-quality brand and marketing assets across print, retail, digital, and event channels.<\/p><p>You will work closely with cross-functional teams to deliver visually compelling, on-brand creative that supports campaigns, launches, and customer engagement across multiple touchpoints.<\/p><p>This role is ideal for a designer with advanced Adobe Creative Cloud and Figma skills, excellent attention to detail, and solid experience in both creative design and production artwork.<\/p><p><\/p><p><b>What You&#39;ll Do:<\/b><\/p><ul><li><span>Design and adapt brand and campaign assets across print and digital channels in line with global brand guidelines.<\/span><\/li><li><span>Create high-quality creative for: <\/span><ul><li><span>Retail display graphics<\/span><\/li><li><span>Brochures and catalogues<\/span><\/li><li><span>Posters and strut cards<\/span><\/li><li><span>Window graphics and lightboxes<\/span><\/li><li><span>Trade marketing materials<\/span><\/li><li><span>Sales presentations<\/span><\/li><li><span>Website banners<\/span><\/li><li><span>Retailer digital content<\/span><\/li><li><span>Social media assets<\/span><\/li><li><span>Event and exhibition graphics<\/span><\/li><\/ul><\/li><li><span>Develop artwork for large-format and printed materials, including banners, backdrops, product displays, and signage.<\/span><\/li><li><span>Prepare production-ready files with correct specifications for print and large-format output,including bleed, dimensions, colour profiles, resolution, and supplier requirements.<\/span><\/li><li><span>Ensure brand consistency across typography, imagery, layout, colour, and messaging.<\/span><\/li><li><span>Manage multiple design projects simultaneously, from initial brief through to final delivery.<\/span><\/li><li><span>Collaborate with stakeholders to interpret briefs, refine creative, and deliver solutions that meet both brand and commercial objectives.<\/span><\/li><li><span>Support continuous improvement in creative workflows, asset management, and production processes.<\/span><\/li><\/ul><p><\/p><p><b>What We&#39;re Looking For<\/b><\/p><ul><li><span>A strong portfolio showing brand, campaign, and commercial design work.<\/span><\/li><li><span>Proven experience creating assets across print and digital formats.<\/span><\/li><li><span>Advanced proficiency in Adobe Creative Cloud and Figma.<\/span><\/li><li><span>Experience designing for retail, ecommerce, consumer brands, or marketing environments.<\/span><\/li><li><span>A solid understanding of print production and artwork setup (pre-press).<\/span><\/li><li><span>Strong typography, layout, and visual communication skills.<\/span><\/li><li><span>The ability to interpret briefs and translate business needs into compelling creative solutions.<\/span><\/li><li><span>Excellent attention to detail and strong organisational skills.<\/span><\/li><li><span>Confidence managing multiple deadlines, formats, and stakeholder needs at the same time.<\/span><\/li><li>At least 6 months of experience in Concentrix<\/li><li><p>Primary and Secondary KPIs on target in the past 6 months<\/p><\/li><li><p>No PIP or written warnings in the past 6 Months<\/p><\/li><li><p>Absenteeism record will also be taken into account as part of the recruitment process.<\/p><\/li><\/ul><p><\/p><p><b>Preferred Experience<\/b><\/p><ul><li><span>Experience working across multiple brands or product categories.<\/span><\/li><li><span>Familiarity with retail marketing, POS, packaging support, event graphics, and sales collateral.<\/span><\/li><li><span>Experience collaborating with cross-functional teams such as Marketing, Sales, Product, and Ecommerce.<\/span><\/li><li><span>Exposure to workflow or collaboration tools such as Asana, CI Hub, or asset management platforms.<\/span><\/li><\/ul><p><\/p><p><b>What We Offer<\/b><\/p><ul><li><span>Competitive salary<\/span><\/li><li><span>Remote working model, with occasional travel required for team collaboration and business meetings (typically 1 day per month or 2 days per quarter). Travel expenses will be partially reimbursed.<\/span><\/li><li><span>Standard working hours (Monday\u2013Friday; bank holidays off)<\/span><\/li><li><span>Monthly transportation\/internet allowance in addition to the base salary<\/span><\/li><li><span>Bonus for important life events<\/span><\/li><li><span>Additional medical plan: health and dental care<\/span><\/li><li><span>Life and Disability insurance<\/span><\/li><li><span>Sport Card (co-financed by the employer)<\/span><\/li><li><span>Discounts on various goods and services<\/span><\/li><li><span>5 additional days for educational purposes<\/span><\/li><\/ul><p><b>Due to on site visits and employment requirements, we request that the successful application is based in Bulgaria.<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1750003\",\"location\":\"Sofia\",\"job_type\":\"full_time\",\"salary\":\"2400\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-27T02:04:13.968+08:00\",\"created_at\":\"2026-07-28T00:04:58.836+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg1OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Graphic-Designer--Brand---Marketing-_R1750003\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"organization_reference_id\":\"CBG04\"},\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2332\",\"descriptor\":\"Sr. Specialist, Creative Services\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-381815\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Graphic-Designer--Brand---Marketing-_R1750003\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Graphic-Designer--Brand---Marketing-_R1750003\/apply\",\"job_requisition_id\":\"R1750003\"}],\"organizations\":[{\"wid\":\"6067752493b71011060ae354956e0000\",\"descriptor\":\"W10136 Helen of Troy - B2B\",\"reference_id\":\"W10136\",\"custom_reference_id\":\"W10136\",\"company_reference_id\":null},{\"wid\":\"2ba66d6964051010b59cc905dc950000\",\"descriptor\":\"26291 - Helen of Troy - 980009734\",\"reference_id\":\"980009734\",\"custom_reference_id\":\"980009734\",\"company_reference_id\":null},{\"wid\":\"6f418c423d521019bcad8c9506680000\",\"descriptor\":\"COGS (SITE) Content Creation Billable Direct\",\"reference_id\":\"SITCONCREBI-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"custom_reference_id\":null,\"company_reference_id\":\"CBG04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Stefani.Naydenova@concentrix.com\"},\"first_name\":\"Stefani Naydenova (834594)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1750003\",\"wid\":\"bdf7399549e7101ec9f7b6e06eb40000\",\"descriptor\":\"Graphic Designer (Brand & Marketing)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"988\",\"campaign_id\":\"22858\",\"campaign_title\":\"Specialist, Creative Services R1750005\",\"campaign_type\":\"job_application\",\"job_title\":\"POSM Graphic Designer (Retail & Trade Marketing)\",\"street\":\"BGR Sofia - Advance Business Center\",\"address\":\"BGR Sofia - Advance Business Center\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"We are looking for a talented and detail-oriented POSM Graphic Designer to create engaging retail and trade marketing materials that bring our brands to life in-store across EMEA markets.\\nAs part of our Creative Marketing team, you will be responsible for designing and delivering high-quality Point of Sale Materials (POSM), retail displays, and print assets that enhance product visibility, support commercial initiatives, and strengthen the customer experience at the point of purchase.\\nIf you're passionate about creating compelling physical brand experiences and thrive in a fast-paced environment where creativity meets execution, we'd love to hear from you.\",\"long_description\":\"<p><b>Department:<\/b> Creative Marketing<\/p><p><b>Reports to:<\/b> Associate Creative Director<\/p><p><b>About the Role<\/b><\/p><p>We are looking for a talented and detail-oriented <b>POSM Graphic Designer<\/b> to create engaging retail and trade marketing materials that bring our brands to life in-store across EMEA markets. As part of our Creative Marketing team, you will be responsible for designing and delivering high quality Point of Sale Materials (POSM), retail displays, and print assets that enhance product visibility, support commercial initiatives, and strengthen the customer experience at the point of purchase. If you&#39;re passionate about creating compelling physical brand experiences and thrive in a fast-paced environment where creativity meets execution, we&#39;d love to hear from you.<\/p><p><\/p><p><b>What You&#39;ll Do <\/b><\/p><p><b>Design &amp; Creative Execution <\/b><\/p><ul><li><span>Design, adapt, and produce a wide range of retail and trade marketing materials across multiple brands and markets.<\/span><\/li><li><span>Create engaging and effective POSM assets, including:<\/span><\/li><li><span>Retail displays<\/span><ul><li><span>FSDUs (Free Standing Display Units)<\/span><\/li><li><span>CDUs (Counter Display Units)<\/span><\/li><li><span>Shelf wobblers<\/span><\/li><li><span>Strut cards<\/span><\/li><li><span>Posters<\/span><\/li><li><span>Promotional signage<\/span><\/li><li><span>Trade marketing and retail activation materials<\/span><\/li><\/ul><\/li><li><span>Translate brand and campaign objectives into visually impactful in-store experiences.<\/span><\/li><li><span>Ensure all creative work aligns with established brand guidelines while meeting local market requirements.<\/span><\/li><li><span>Support creative adaptation and localisation for EMEA markets.<\/span><\/li><\/ul><p><b>Artwork Production &amp; Print Management<\/b><\/p><ul><li><span>Prepare accurate, production-ready artwork for a variety of print and retail formats.<\/span><\/li><li><span>Develop and manage artwork files using industry best practices for print production.<\/span><\/li><li><span>Ensure all files are correctly prepared with:<\/span><ul><li><span>Dielines<\/span><\/li><li><span>Bleeds<\/span><\/li><li><span>Colour profiles<\/span><\/li><li><span>Resolution requirements<\/span><\/li><li><span>Technical specifications<\/span><\/li><li><span>Supplier guidelines<\/span><\/li><\/ul><\/li><li><span>Collaborate closely with printers, manufacturers, and external suppliers to ensure smooth production and delivery.<\/span><\/li><li><span>Troubleshoot artwork and production issues and provide solutions that minimise delays and production risks.<\/span><\/li><\/ul><p><b>Cross-Functional Collaboration<\/b><\/p><ul><li><span>Partner with Marketing, Product, Regulatory, Legal, and Commercial teams to deliver projects aligned to business objectives.<\/span><\/li><li><span>Interpret creative briefs and stakeholder requirements, translating them into effective design solutions.<\/span><\/li><li><span>Work closely with creative colleagues and external partners to ensure projects are delivered on time and to the highest standard.<\/span><\/li><li><span>Support multiple concurrent projects while effectively managing priorities and deadlines.<\/span><\/li><\/ul><p><b>Quality, Compliance &amp; Asset Management<\/b><\/p><ul><li><span>Maintain exceptional attention to detail across all creative outputs.<\/span><\/li><li><span>Ensure consistency, accuracy, and quality across all retail executions and POSM assets.<\/span><\/li><li><span>Identify and mitigate potential production risks before artwork is released for manufacture.<\/span><\/li><li><span>Maintain organised artwork libraries, templates, version control, and digital asset management systems.<\/span><\/li><li><span>Support best practices in artwork governance, file management, and production processes.<\/span><\/li><\/ul><p><\/p><p><b>What We&#39;re Looking For<\/b><\/p><p><b>Essential Skills &amp; Experience<\/b><\/p><ul><li><span>Proven experience designing POSM, retail marketing materials, and large-format print assets.<\/span><\/li><li><span>Strong understanding of print production processes and artwork preparation.<\/span><\/li><li><span>Advanced proficiency in Adobe Creative Cloud, including InDesign, Illustrator, and Photoshop.<\/span><\/li><li><span>Experience working with printers, fabricators, and external production partners.<\/span><\/li><li><span>Strong knowledge of artwork specifications, colour management, and print-ready file preparation.<\/span><\/li><li><span>Excellent organisational skills and ability to manage multiple projects simultaneously.<\/span><\/li><li><span>Strong attention to detail and commitment to accuracy.<\/span><\/li><li><span>Ability to confidently manage stakeholder feedback and work within established brand guidelines.<\/span><\/li><li><span>Portfolio required - candidates must be able to demonstrate their design capabilities through a portfolio of relevant work.<\/span><\/li><li><p>At least 6 months of experience in Concentrix<\/p><\/li><li><p>Primary and Secondary KPIs on target in the past 6 months<\/p><\/li><li><p>No PIP or written warnings in the past 6 Months<\/p><\/li><li><p>Absenteeism record will also be taken into account as part of the recruitment process.<\/p><\/li><\/ul><p><\/p><p><b>Preferred Experience<\/b><\/p><ul><li><span>Experience within FMCG, retail, beauty, wellness, consumer goods, or trade marketing environments.<\/span><\/li><li><span>Familiarity with retail activation, merchandising, and shopper marketing initiatives.<\/span><\/li><li><span>Experience supporting multiple international markets, particularly across EMEA.<\/span><\/li><li><span>Understanding of packaging, display production, and retail execution processes.<\/span><\/li><li><span>Experience using workflow management tools such as Asana, Monday.com, Jira, or similar platforms.<\/span><\/li><\/ul><p><\/p><p><b>What We Offer<\/b><\/p><ul><li><span>Competitive salary<\/span><\/li><li><span>Remote working model, with occasional travel required for team collaboration and business meetings (typically 1 day per month or 2 days per quarter). Travel expenses will be partially reimbursed.<\/span><\/li><li><span>Standard working hours (Monday\u2013Friday; bank holidays off)<\/span><\/li><li><span>Monthly transportation\/internet allowance in addition to the base salary<\/span><\/li><li><span>Bonus for important life events<\/span><\/li><li><span>Additional medical plan: health and dental care<\/span><\/li><li><span>Life and Disability insurance<\/span><\/li><li><span>Sport Card (co-financed by the employer)<\/span><\/li><li><span>Discounts on various goods and services<\/span><\/li><li><span>5 additional days for educational purposes<\/span><\/li><\/ul><p><b>Due to on site visits and employment requirements, we request that the successful application is based in Bulgaria.<\/b><\/p>\",\"ats_external_id\":\"R1750005\",\"location\":\"Sofia\",\"job_type\":\"full_time\",\"salary\":\"2400\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-27T02:04:13.846+08:00\",\"created_at\":\"2026-07-28T00:04:58.494+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg1OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/POSM-Graphic-Designer--Retail---Trade-Marketing-_R1750005\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"organization_reference_id\":\"CBG04\"},\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2332\",\"descriptor\":\"Sr. Specialist, Creative Services\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-381843\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/POSM-Graphic-Designer--Retail---Trade-Marketing-_R1750005\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/POSM-Graphic-Designer--Retail---Trade-Marketing-_R1750005\/apply\",\"job_requisition_id\":\"R1750005\"}],\"organizations\":[{\"wid\":\"6067752493b71011060ae354956e0000\",\"descriptor\":\"W10136 Helen of Troy - B2B\",\"reference_id\":\"W10136\",\"custom_reference_id\":\"W10136\",\"company_reference_id\":null},{\"wid\":\"2ba66d6964051010b59cc905dc950000\",\"descriptor\":\"26291 - Helen of Troy - 980009734\",\"reference_id\":\"980009734\",\"custom_reference_id\":\"980009734\",\"company_reference_id\":null},{\"wid\":\"6f418c423d521019bcad8c9506680000\",\"descriptor\":\"COGS (SITE) Content Creation Billable Direct\",\"reference_id\":\"SITCONCREBI-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"custom_reference_id\":null,\"company_reference_id\":\"CBG04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Stefani.Naydenova@concentrix.com\"},\"first_name\":\"Stefani Naydenova (834594)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1750005\",\"wid\":\"a5521775332a101ec9df9d08e5470000\",\"descriptor\":\"POSM Graphic Designer (Retail & Trade Marketing)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"989\",\"campaign_id\":\"22857\",\"campaign_title\":\"Sr. Specialist, Creative Services R1749998\",\"campaign_type\":\"job_application\",\"job_title\":\"Creative Traffic Coordinator\",\"street\":\"BGR Sofia - Advance Business Center\",\"address\":\"BGR Sofia - Advance Business Center\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"We are seeking a highly organized and proactive Creative Project Manager to oversee the planning, coordination, and delivery of creative projects across Packaging, POSM (Point of Sale Materials), and Print.\\nWorking closely with the Associate Creative Director and a team of Graphic Design Specialists, you will balance priorities, optimize team capacity, and drive operational excellence across all creative outputs.\\nThis role is ideal for a creative project management professional who enjoys bringing structure to complex creative workflows, coordinating multiple stakeholders, and enabling creative teams to deliver their best work efficiently and consistently.\",\"long_description\":\"<p><b>Department:<\/b> Creative Marketing<br \/><b>Reports to:<\/b> Associate Creative Director<\/p><p><b>About the Role<\/b><\/p><p>We are seeking a highly organized and proactive <b>Creative Traffic Coordinator<\/b> to oversee the planning, coordination, and flow of creative work across Packaging, POSM (Point of Sale Materials), and Print projects.<\/p><p>Working closely with the Associate Creative Director and a team of Graphic Design Specialists, you will manage incoming briefs, coordinate resource allocation, balance team workloads, and ensure creative projects move efficiently through the production process. Acting as the central point of coordination for creative operations, workflow management, and project delivery, you will help ensure the team operates effectively across multiple concurrent initiatives.<\/p><p>This role is ideal for a creative operations or traffic management professional who enjoys bringing structure to creative workflows, coordinating multiple stakeholders, and enabling creative teams to deliver high-quality work on time and at scale.<\/p><p><b>What You&#39;ll Do<\/b><\/p><p><b>Traffic &amp; Resource Management<\/b><\/p><p>\u2219 Collaborate closely with the Associate Creative Director and Graphic Design Specialists to manage creative workflow and project delivery.<\/p><p>\u2219 Review, prioritize, assign, and track incoming creative briefs across Packaging, POSM, and Print projects.<\/p><p>\u2219 Coordinate workloads across the design team based on skills, capacity, deadlines, and business priorities.<\/p><p>\u2219 Monitor resource allocation and team utilization to ensure balanced workloads and efficient project execution.<\/p><p>\u2219 Identify and proactively address scheduling conflicts, bottlenecks, resource constraints, and project risks.<\/p><p>\u2219 Maintain visibility of all incoming, active, and completed creative requests through project management platforms such as Asana.<\/p><p>\u2219 Prepare regular reports on project status, team capacity, resource allocation, and workflow performance.<\/p><p><b>Creative Workflow Coordination<\/b><\/p><p>\u2219 Own and coordinate the end-to-end creative production workflow, from intake and briefing through to final delivery.<\/p><p>\u2219 Ensure all briefs are complete, accurate, and clearly communicated before entering production.<\/p><p>\u2219 Monitor project progress, key milestones and deadlines across Packaging, POSM and Print projects.\u2219 Track progress closely and proactively escalate risks, delays, or resource challenges.<\/p><p>\u2219 Ensure stakeholder feedback is gathered, communicated, and implemented efficiently throughout the project lifecycle.<\/p><p>\u2219 Support continuous improvement of creative processes, workflows, and operational efficiencies.<\/p><p><b>Stakeholder &amp; Communication Management<\/b><\/p><p>\u2219 Serve as the primary point of contact for day-to-day project coordination within the creative team.<\/p><p>\u2219 Communicate project priorities, timelines, updates, risks, and delivery expectations to stakeholders.<\/p><p>\u2219 Facilitate discussions regarding priorities when competing business demands arise.<\/p><p>\u2219 Ensure alignment between business requirements, creative priorities, project timelines, and team capacity.<\/p><p>\u2219 Partner closely with the Associate Creative Director on workload planning, resource management, and delivery objectives.<\/p><p>\u2219 Build strong working relationships with internal stakeholders across Marketing, Brand, Production, and Commercial teams.<\/p><p><b>Creative Operations &amp; Quality Assurance<\/b><\/p><p>\u2219 Ensure adherence to creative, brand, production, regulatory, and operational requirements.<\/p><p>\u2219 Maintain project documentation, workflow standards, asset governance processes, and file management systems.<\/p><p>\u2219 Monitor delivery quality, consistency, and operational compliance across creative outputs.<\/p><p>\u2219 Provide day-to-day coordination and support to Graphic Design Specialists.<\/p><p>\u2219 Coach team members on workflow management, prioritization and best practices.<\/p><p>\u2219 Champion operational excellence and continuous improvement across the creative function.<\/p><p><b>What We&#39;re Looking For<\/b><\/p><p>\u2219 Proven experience in Traffic Management, Creative Operations, Resource Management or Project Coordination.<\/p><p>\u2219 Experience working within Packaging, Print and Retail POSM environments.<\/p><p>\u2219 Experience coordinating Packaging, Print, POSM, retail marketing, or creative production projects.<\/p><p>\u2219 Strong planning, organization, prioritization, and workflow management skills.<\/p><p>\u2219 Excellent stakeholder management and communication skills.<\/p><p>\u2219 Ability to manage multiple projects and competing priorities in a fast-paced environment.<\/p><p>\u2219 Strong problem-solving, decision-making, and coordination capabilities.<\/p><p>\u2219 High attention to detail and commitment to quality.<\/p><p>\u2219 Experience using workflow and project management tools such as Asana, Monday.com, Jira, Workfront, or similar platforms.<\/p><p>\u2219 Understanding of print production, packaging development, POSM production, and creative asset delivery processes.<\/p><p>\u2219 Experience with Adobe Acrobat Pro and Figma.<\/p><p>\u2219 Excellent written and verbal English communication skills.<\/p><p>\u2219 At least 6 months of experience in Concentrix<\/p><p>\u2219 Primary and Secondary KPIs on target in the past 6 months<\/p><p>\u2219 No PIP or written warnings in the past 6 Months<\/p><p>\u2219 Absenteeism record will also be taken into account as part of the recruitment process.<\/p><p><\/p><p><\/p><p><b>What We Offer<\/b><\/p><ul><li><p>Competitive salary<\/p><\/li><li><p>Remote working model, with occasional travel required for team collaboration and business meetings (typically 1 day per month or 2 days per quarter). Travel expenses will be partially reimbursed.<\/p><\/li><li><p>Standard working hours (Monday\u2013Friday; bank holidays off)<\/p><\/li><li><p>Monthly transportation\/internet allowance in addition to the base salary<\/p><\/li><li><p>Bonus for important life events<\/p><\/li><li><p>Additional medical plan: health and dental care<\/p><\/li><li><p>Life and Disability insurance<\/p><\/li><li><p>Sport Card (co-financed by the employer)<\/p><\/li><li><p>Discounts on various goods and services<\/p><\/li><li><p>5 additional days for educational purposes<\/p><\/li><\/ul><p><\/p><p><b>Due to on site visits and employment requirements, we request that the successful application is based in Bulgaria.<\/b><\/p>\",\"ats_external_id\":\"R1749998\",\"location\":\"Sofia\",\"job_type\":\"full_time\",\"salary\":\"2400\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-03T18:10:33.218+08:00\",\"created_at\":\"2026-07-28T00:04:58.020+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Creative-Traffic-Coordinator_R1749998\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"organization_reference_id\":\"CBG04\"},\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2332\",\"descriptor\":\"Sr. Specialist, Creative Services\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-381766\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Creative-Traffic-Coordinator_R1749998\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Creative-Traffic-Coordinator_R1749998\/apply\",\"job_requisition_id\":\"R1749998\"}],\"organizations\":[{\"wid\":\"6067752493b71011060ae354956e0000\",\"descriptor\":\"W10136 Helen of Troy - B2B\",\"reference_id\":\"W10136\",\"custom_reference_id\":\"W10136\",\"company_reference_id\":null},{\"wid\":\"2ba66d6964051010b59cc905dc950000\",\"descriptor\":\"26291 - Helen of Troy - 980009734\",\"reference_id\":\"980009734\",\"custom_reference_id\":\"980009734\",\"company_reference_id\":null},{\"wid\":\"6f418c423d521019bcad8c9506680000\",\"descriptor\":\"COGS (SITE) Content Creation Billable Direct\",\"reference_id\":\"SITCONCREBI-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"custom_reference_id\":null,\"company_reference_id\":\"CBG04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Stefani.Naydenova@concentrix.com\"},\"first_name\":\"Stefani Naydenova (834594)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1749998\",\"wid\":\"40eee12df223101eca13ea4c60220000\",\"descriptor\":\"Creative Traffic Coordinator\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"433\",\"campaign_id\":\"4601\",\"campaign_title\":\"GTM - Airbnb Elevated - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Specialist (Escalations)\",\"street\":null,\"address\":null,\"city\":\"Industrial Area\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Resolve complex customer cases with professionalism and care.\",\"long_description\":\"<h2>About the Role<\/h2>\\n<p class=\\\"isSelectedEnd\\\">We are looking for a highly skilled <strong>Customer Support Specialist (Escalations)<\/strong> to join our Customer Experience team. In this role, you will manage complex customer inquiries and escalations, delivering exceptional service through effective problem-solving, strong communication, and sound decision-making.<\/p>\\n<p class=\\\"isSelectedEnd\\\">You will take ownership of customer cases from start to finish, working closely with internal teams to ensure timely and satisfactory resolutions while maintaining a customer-first approach.<\/p>\\n<h2>Key Responsibilities<\/h2>\\n<h3>Complex Case Management<\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Manage complex, high-priority customer cases from initial contact through final resolution.<\/li>\\n<li>Serve as the primary point of contact for customers throughout the resolution process.<\/li>\\n<li>Investigate issues, assess available solutions, and make informed decisions within established guidelines.<\/li>\\n<li>Handle sensitive customer situations with professionalism, empathy, and discretion.<\/li>\\n<li>Negotiate and mediate resolutions while balancing customer satisfaction and business objectives.<\/li>\\n<li>Exercise sound judgment in resolving unique or non-standard situations.<\/li>\\n<\/ul>\\n<h3>Customer &amp; 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If you feel you&nbsp;don&rsquo;t&nbsp;check every box, we still encourage you to apply.&nbsp;We&rsquo;ll&nbsp;do our best to match you with the right job, whether&nbsp;it&rsquo;s&nbsp;this one or another role.&nbsp;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What&rsquo;s&nbsp;in it for you&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.&nbsp;That&rsquo;s&nbsp;why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In this role, we offer benefits that help support your unique lifestyle:&nbsp;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>-&nbsp;Full-time&nbsp;contract,&nbsp;39&nbsp;hours\/week:&nbsp;Monday to Friday 09:00 to 18:00&nbsp;<br \/>- Salary offer: on-target earnings&nbsp;20,976 + 7400 Bonus + medical insurance<br \/>- Friends hunting (referral) bonus&nbsp;<br \/>- Great office location in&nbsp;Barcelona<br \/>- Full paid training about the company and the project you will be working on&nbsp;<br \/>- Career development program and specialized courses&nbsp;<br \/>- Opportunities for a career abroad through the International Mobility Program&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>At&nbsp;<strong>Concentrix<\/strong>, we invest in our&nbsp;game-changers&nbsp;because we know that when our people thrive, our clients and their customers thrive.&nbsp;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Junior O2C Specialist in Porto, Portugal (On-Site)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! 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Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Resolution Advisor in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Resolution Advisor, you will:<\/p>\\n<ul>\\n<li>Verify if transport operators are treating all passengers by their rights.<\/li>\\n<li>Understand the customer's unique situation and proceed with treatment and follow-up of their legal claims.<\/li>\\n<li>Manage legal claims with different actors including lawyers, legal officers, and national enforcement bodies to properly assess the customer&rsquo;s claiming foundations.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Dutch (C1) and a good level of English (B2)<\/li>\\n<li>Have excellent communication skills&nbsp;<\/li>\\n<li>Have previous experience in Customer Service or as a tourism\/travel representative is a plus<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and or client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li><strong>2000&euro; Welcome Bonus<\/strong><\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-1313\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-30T16:39:36.768+01:00\",\"created_at\":\"2026-07-24T14:50:17.470+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzEz?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzEz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1578\",\"campaign_id\":\"887\",\"campaign_title\":\"Advisor I, B2B Sales R1749954\",\"campaign_type\":\"job_application\",\"job_title\":\"Live Expert (Dutch-speaking) \u2013 On-site \u2013 High Tech Industry - HE03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Live Expert\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>Passionate about finding your next big opportunity? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Live Expert in Barcelona (On-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What you will do in this role\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f\u00a0<\/p><p><\/p><p>As a <b>Live Expert <\/b>on our team, you will:\u202f\u202f\u00a0<\/p><p><\/p><p>- Demonstrate products and features on a video call\u00a0<\/p><p>- Increase sales and market share through your interactions\u00a0<\/p><p>- Deliver excellent customer service on each call by answering queries efficiently and confidently\u00a0<\/p><p>- Maintain an expert understanding of products\u00a0<\/p><p>- Merchandising, maintaining, and reporting on inventory\u00a0<\/p><p>- Scriptwriting and translations\u00a0<\/p><p>- Creating and presenting training content\u00a0<\/p><p>- Support for filming tasks as required including potential out of hours working\u00a0<\/p><p><\/p><p><b>Your qualifications\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in Dutch and advanced English\u00a0<\/p><p>- Have previous customer service and\/or sales experience\u00a0<\/p><p>- Have passion or previous work experience within technology\u00a0<\/p><p>- Are friendly and have an engaging personality\u00a0<\/p><p>- Are comfortable working in a training and sales environment\u00a0<\/p><p>- Are comfortable working on camera\u00a0<\/p><p>- Are personable, energetic, self-motivated, positive, team player, and eager to tackle challenges and change\u00a0<\/p><p>- Have strong communication skills\u00a0<\/p><p><\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u202f\u202f\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Friday 9:00 to 18:00\u00a0<\/p><p>- Salary 20.000 euros gross\/year &#43; up to 3.000 euros gross\/year in bonus\u00a0<\/p><p>- Friendly office location in\u202fBarcelona\u00a0<\/p><p>- Bring-a-friend (referral) bonus opportunities\u00a0<\/p><p>- Full paid training on the company and the project you&#39;ll be working on\u00a0<\/p><p>- Career development programs, language classes and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u202f<\/i>\u202f\u00a0<\/p><p><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><i>R1749954<\/i><\/p><p><\/p>\",\"ats_external_id\":\"R1749954\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-03T13:38:21.160+02:00\",\"created_at\":\"2026-07-24T14:10:04.304+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84ODc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84ODc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a <strong>Dutch-Speaking Customer Service Advisor<\/strong> working on an internationally innovative campaign<\/p>\\n<p>You&rsquo;ll be working on-site from our vibrant <strong>Cape Town office<\/strong> where creativity meets cutting-edge technology. All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p><strong>This Dutch-speaking Customer Service Advisor role at Concentrix is a great match if you:&nbsp;<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Have a minimum of <span data-teams=\\\"true\\\">6 months of International Call Centre experience (Customer Service or 6 Months&nbsp; sales\/upselling or 6 Months Chat\/Email) - <strong>(Essential)<\/strong><\/span><\/p>\\n<\/li>\\n<li><span data-teams=\\\"true\\\">Fluent In Dutch <strong>(Essential)<\/strong><\/span><\/li>\\n<li>\\n<p>Experience in travel, e-commerce, retail and fintech <strong>(Advantageous)<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Passed Grade 12 <span data-teams=\\\"true\\\"><strong>(Essential)<\/strong><\/span><\/p>\\n<\/li>\\n<li>Clear Credit and Criminal record <span data-teams=\\\"true\\\"><strong>(Essential)<\/strong><\/span><\/li>\\n<li>\\n<p>Ability to work shifts in a 24-hour environment<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p><strong>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>A monthly salary of&nbsp;<strong>R<span data-teams=\\\"true\\\">20749.00<\/span><\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Medical aid for main member \/ Medical Insurance for employee and two dependents<\/p>\\n<\/li>\\n<li>\\n<p>Pension Fund<\/p>\\n<\/li>\\n<li>\\n<p>Subsidized transport<\/p>\\n<\/li>\\n<li>\\n<p>Group life cover<\/p>\\n<\/li>\\n<li>\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<li>\\n<p>Access to financial well-being sessions, will writing sessions and stress management sessions<\/p>\\n<\/li>\\n<li>\\n<p>Team building and upskill training opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Interactive and inclusive company culture<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>What you will do in this role:&nbsp;<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Providing excellent customer experiences at all times<\/p>\\n<\/li>\\n<li>\\n<p>Verify &amp; update customer information<\/p>\\n<\/li>\\n<li>\\n<p>Proactively offer solutions to any issues or concerns that customers might face<\/p>\\n<\/li>\\n<li>\\n<p>Outstanding administrative skills that cover planning, organizing and management skills<\/p>\\n<\/li>\\n<li>\\n<p>Ownership of the customer experience and follow-through &middot; Working to a high degree of accuracy and speed<\/p>\\n<\/li>\\n<li>\\n<p>Able to comprehend complex customer queries<\/p>\\n<\/li>\\n<li>\\n<p><strong>Verbal Communication:<\/strong> Hearing objections and processing the deeper meanings, acknowledging the feelings of others and reacting appropriately, remaining calm during stressful situations, explaining steps and processes that others can easily understand<\/p>\\n<\/li>\\n<li>\\n<p>Productivity and quality&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>To be able to identify when to escalate customer queries and complaints timeously<\/p>\\n<\/li>\\n<li>\\n<p>Be able to pass all training modules during new hire and ongoing campaign training<span data-teams=\\\"true\\\">&nbsp;<\/span><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise? Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we&rsquo;ll achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp;<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. 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Akkor j&oacute; helyen j&aacute;rsz!<br \/><\/strong>A t&ouml;bbit megtan&iacute;tjuk neked. Jelentkezz most n&eacute;met nyelv\u0171 &uuml;gyf&eacute;ltan&aacute;csad&oacute;nak (m\/f\/d) egy E-Health v&aacute;llalat app support csapat&aacute;ba &ndash; ak&aacute;r tapasztalat n&eacute;lk&uuml;l!<\/p>\\n<p><strong>A legfontosabb tudnival&oacute;k<\/strong><\/p>\\n<ul>\\n<li>Alapb&eacute;r: br. 4 500 Ft\/&oacute;ra<\/li>\\n<li>Teljes&iacute;tm&eacute;nyalap&uacute; b&oacute;nusz, cafeteria &eacute;s utaz&aacute;si k&ouml;lts&eacute;gt&eacute;r&iacute;t&eacute;s: ak&aacute;r 830 000 Ft brutt&oacute;\/h&oacute;*<\/li>\\n<li>Azonnali kezd&eacute;s<\/li>\\n<li>Munkav&eacute;gz&eacute;s helye: P&eacute;cs &ndash; hibrid munkav&eacute;gz&eacute;si lehet\u0151s&eacute;ggel<\/li>\\n<li>Teljes vagy r&eacute;szmunkaid\u0151ben (heti minimum 30 &oacute;ra)<\/li>\\n<li>Munkaid\u0151: h&eacute;tf\u0151t\u0151l p&eacute;ntekig 08:00&ndash;18:00 k&ouml;z&ouml;tt<\/li>\\n<li>P&aacute;lyam&oacute;dos&iacute;t&oacute;k jelentkez&eacute;s&eacute;t is v&aacute;rjuk<\/li>\\n<li>Munk&aacute;dat modern AI-eszk&ouml;z&ouml;k seg&iacute;tik.<\/li>\\n<li>Hat&aacute;rozatlan idej\u0171 munkaszerz\u0151d&eacute;s<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Mire sz&aacute;m&iacute;thatsz?<br \/><\/strong>Te leszel az &uuml;gyfelek els\u0151 kapcsolattart&oacute;ja telefonon &eacute;s e-mailben &eacute;rkez\u0151 megkeres&eacute;seik sor&aacute;n.<br \/>Mindebben korszer\u0171 AI-eszk&ouml;z&ouml;k seg&iacute;tenek, amelyek leveszik a v&aacute;lladr&oacute;l a rutinfeladatokat, &iacute;gy t&ouml;bb id\u0151d marad a val&oacute;di &uuml;gyf&eacute;lt&aacute;mogat&aacute;sra. N&aacute;lunk az AI nem helyettes&iacute;t, hanem a csapatod r&eacute;sze.<\/p>\\n<p><strong><br \/>A mindennapjaid<br \/><\/strong><\/p>\\n<ul>\\n<li>Orvosokat &eacute;s eg&eacute;szs&eacute;g&uuml;gyi rendel\u0151ket t&aacute;mogatsz egy E-Health szoftver haszn&aacute;lat&aacute;ban.<\/li>\\n<li>Megv&aacute;laszolod a be&eacute;rkez\u0151 k&eacute;rd&eacute;seket, &eacute;s gondoskodsz a kiv&aacute;l&oacute; &uuml;gyf&eacute;l&eacute;lm&eacute;nyr\u0151l.<\/li>\\n<li>Kapcsolattart&oacute;k&eacute;nt seg&iacute;ted az eg&eacute;szs&eacute;g&uuml;gyi szolg&aacute;ltat&oacute;kat, valamint betan&iacute;tod \u0151ket a szoftver haszn&aacute;lat&aacute;ra.<\/li>\\n<li>Szorosan egy&uuml;ttm\u0171k&ouml;dsz az &eacute;rt&eacute;kes&iacute;t&eacute;si, marketing- &eacute;s term&eacute;kfejleszt&eacute;si csapatokkal &ndash; k&ouml;z&ouml;s c&eacute;lotok az &uuml;gyfelek el&eacute;gedetts&eacute;ge.<\/li>\\n<li>Megold&aacute;sokat tal&aacute;lsz, &eacute;s el&eacute;red, hogy &uuml;gyfeleink a szoftver lelkes rajong&oacute;iv&aacute; v&aacute;ljanak.<\/li>\\n<li>Modern eszk&ouml;z&ouml;ket haszn&aacute;lsz, amelyek hat&eacute;konyabb&aacute; &eacute;s eredm&eacute;nyesebb&eacute; tesznek.<\/li>\\n<\/ul>\\n<p>Lesznek k&ouml;nnyebb &eacute;s kih&iacute;v&aacute;sokkal teli napok is &ndash; de n&aacute;lunk mindig fejl\u0151d&eacute;sben leszel.<\/p>\\n<p><strong>Amit game-changereink mondanak<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;<span data-olk-copy-source=\\\"MessageBody\\\">T&aacute;mogat&oacute; vezet\u0151s&eacute;g, k&eacute;nyelmes munkaid\u0151 &eacute;s munkarend, t&aacute;mogat&oacute; vezet\u0151s&eacute;g, rugalmas, &ouml;sszetart&oacute; csapat.<\/span>&ldquo;<\/p>\\n<p>N&aacute;lunk nem csup&aacute;n &bdquo;egy hang&rdquo; leszel a telefonban, hanem egy t&aacute;mogat&oacute; csapat fontos tagja.<\/p>\\n<p><strong>T&eacute;ged keres&uuml;nk, ha<br \/><\/strong>Nincs sz&uuml;ks&eacute;ged t&ouml;k&eacute;letes &ouml;n&eacute;letrajzra.<br \/>Ami igaz&aacute;n sz&aacute;m&iacute;t:<\/p>\\n<ul>\\n<li>Magabiztos n&eacute;met nyelvtud&aacute;ssal (C1 szint) rendelkezel sz&oacute;ban &eacute;s &iacute;r&aacute;sban is.<\/li>\\n<li>Az angol nyelvtud&aacute;s el\u0151nyt jelent, de nem felt&eacute;tel.<\/li>\\n<li>Kommunik&aacute;ci&oacute;d udvarias, partneri &eacute;s &uuml;gyf&eacute;lk&ouml;zpont&uacute;.<\/li>\\n<li>&Eacute;rdekel a technol&oacute;gia, &eacute;s magabiztosan haszn&aacute;lod a k&uuml;l&ouml;nb&ouml;z\u0151 alkalmaz&aacute;sokat &eacute;s szoftvereket.<\/li>\\n<li>Magabiztosan kezeled a sz&aacute;m&iacute;t&oacute;g&eacute;pet.<\/li>\\n<li>Nyitott vagy az &uacute;j eszk&ouml;z&ouml;k &eacute;s technol&oacute;gi&aacute;k megismer&eacute;s&eacute;re.<\/li>\\n<li>Sz&iacute;vesen dolgozn&aacute;l csapatunk tagjak&eacute;nt p&eacute;csi irod&aacute;nkb&oacute;l.<\/li>\\n<\/ul>\\n<p>Tapasztalattal rendelkezel az &uuml;gyf&eacute;lszolg&aacute;lat ter&uuml;let&eacute;n? Szuper, de nem elv&aacute;r&aacute;s.<\/p>\\n<p><strong>Amit k&iacute;n&aacute;lunk<br \/><\/strong>Hisz&uuml;nk abban, hogy egy j&oacute; munkahely t&aacute;mogatja az &eacute;letviteledet, &eacute;s fejl\u0151d&eacute;si lehet\u0151s&eacute;get is biztos&iacute;t.<br \/>Ez&eacute;rt n&aacute;lunk a k&ouml;vetkez\u0151kre sz&aacute;m&iacute;thatsz:<\/p>\\n<ul>\\n<li>Hat&aacute;rozatlan idej\u0171 munkaszerz\u0151d&eacute;s.<\/li>\\n<li>Ak&aacute;r br. 830 000 Ft havi j&ouml;vedelem* (br. 4 500 Ft &oacute;rab&eacute;r, cafet&eacute;ria juttat&aacute;s, utaz&aacute;si k&ouml;lts&eacute;gt&eacute;r&iacute;t&eacute;s).<\/li>\\n<li>Teljes vagy r&eacute;szmunkaid\u0151s foglalkoztat&aacute;s (heti legal&aacute;bb 30 &oacute;ra), az ig&eacute;nyeidhez igaz&iacute;tva.<\/li>\\n<li>A betanul&aacute;si id\u0151szak ut&aacute;n meghat&aacute;rozott napokon otthoni munkav&eacute;gz&eacute;s lehet\u0151s&eacute;ge.<\/li>\\n<li>Intenz&iacute;v, teljes munkaid\u0151s betan&iacute;t&aacute;s tapasztalt tr&eacute;nereink vezet&eacute;s&eacute;vel.<\/li>\\n<li>Alapos k&eacute;pz&eacute;s gyakorlott tr&eacute;nerekt\u0151l, akik minden sz&uuml;ks&eacute;ges ismeretet &aacute;tadnak.<\/li>\\n<li>Rendszeres coachingot, workshopokat &eacute;s tov&aacute;bbk&eacute;pz&eacute;seket biztos&iacute;tunk - modern technol&oacute;giai t&aacute;mogat&aacute;ssal.<\/li>\\n<li>Bels\u0151 tov&aacute;bbk&eacute;pz&eacute;sek &eacute;s karrierlehet\u0151s&eacute;gek, ak&aacute;r vil&aacute;gszerte.<\/li>\\n<li>K&uuml;l&ouml;nb&ouml;z\u0151 &nbsp;rendezv&eacute;nyek, mint p&eacute;ld&aacute;ul c&eacute;ges partyk.<\/li>\\n<li>Nyitott, motiv&aacute;lt &eacute;s t&aacute;mogat&oacute; csapat, amely &ouml;r&ouml;mmel v&aacute;rja &uacute;j koll&eacute;g&aacute;it.<\/li>\\n<\/ul>\\n<p><strong>Jelentkez&eacute;s<br \/><\/strong>Ha &uacute;gy &eacute;rzed, ez lehet a k&ouml;vetkez\u0151 l&eacute;p&eacute;s a karrieredben, &ouml;r&ouml;mmel megismern&eacute;nk.<\/p>\\n<p>A jelentkez&eacute;s egyszer\u0171:<\/p>\\n<ol>\\n<li><strong>Kattints a \\\"Jelentkez&eacute;s\\\"-re.<\/strong><\/li>\\n<li><strong>Adatok megad&aacute;sa<\/strong><\/li>\\n<li><strong>K&eacute;sz<\/strong><\/li>\\n<\/ol>\\n<p><span data-olk-copy-source=\\\"MessageBody\\\">&Aacute;ltal&aacute;ban egy munkanapon bel&uuml;l felvessz&uuml;k veled a kapcsolatot.<\/span><\/p>\\n<p><strong>M&eacute;g maradtak k&eacute;rd&eacute;seid?<\/strong> Virtual asszisztens&uuml;nk, &bdquo;Dot&rdquo;, a +3670 7785-276-os WhatsApp-sz&aacute;mon, valamint a Facebook Messengeren kereszt&uuml;l a nap 24 &oacute;r&aacute;j&aacute;ban rendelkez&eacute;sedre &aacute;ll, &eacute;s k&eacute;szs&eacute;ggel seg&iacute;t neked.<\/p>\\n<p><strong>Csapatunk ezen a c&iacute;men dolgozik<br \/><\/strong>Concentrix Services Hungary Kft.<br \/>P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn&nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>A Concentrix elk&ouml;telezett az es&eacute;lyegyenl\u0151s&eacute;g mellett&nbsp;<\/strong><\/p>\\n<p><em>B&uuml;szk&eacute;k vagyunk arra, hogy csapatk&eacute;nt &eacute;s v&aacute;llalatk&eacute;nt vil&aacute;gszerte egys&eacute;gesek vagyunk. Elk&ouml;telezettek vagyunk amellett, hogy minden jelentkez\u0151nek egyenl\u0151 es&eacute;lyeket biztos&iacute;tsunk, &eacute;s olyan munkak&ouml;rnyezetet teremts&uuml;nk, amely diszkrimin&aacute;ci&oacute;t&oacute;l &eacute;s zaklat&aacute;st&oacute;l mentes. Minden felv&eacute;teli elj&aacute;r&aacute;sunk az &uuml;zleti sz&uuml;ks&eacute;gleteken, a munkak&ouml;ri k&ouml;vetelm&eacute;nyeken &eacute;s a szakmai k&eacute;pes&iacute;t&eacute;seken alapul, tekintet n&eacute;lk&uuml;l sz&aacute;rmaz&aacute;sra, &eacute;letkorra, nemi identit&aacute;sra, szexu&aacute;lis ir&aacute;nyults&aacute;gra, vall&aacute;sra, csal&aacute;di &aacute;llapotra vagy sz&uuml;l\u0151i st&aacute;tuszra, nemzetis&eacute;gre, fogyat&eacute;koss&aacute;gra vagy m&aacute;s, a hat&aacute;lyos nemzeti t&ouml;rv&eacute;nyek &aacute;ltal v&eacute;dett besorol&aacute;sra.&nbsp;<\/em><\/p>\\n<p><strong>Munkav&aacute;llal&aacute;si enged&eacute;ly&nbsp;<\/strong><\/p>\\n<p>A magyar jogszab&aacute;lyoknak megfelel\u0151en erre a poz&iacute;ci&oacute;ra csak olyan p&aacute;ly&aacute;z&oacute;k jelentkez&eacute;s&eacute;t vessz&uuml;k figyelembe, akik &eacute;rv&eacute;nyes magyarorsz&aacute;gi munkav&aacute;llal&aacute;si enged&eacute;llyel rendelkeznek.&nbsp;<\/p>\\n<p><em>*A megadott &ouml;sszeg teljes munkaid\u0151s foglalkoztat&aacute;s eset&eacute;n el&eacute;rhet\u0151 brutt&oacute; havi j&ouml;vedelemre vonatkozik. A havi j&ouml;vedelem az alap &oacute;rab&eacute;rb\u0151l &eacute;s az egy&eacute;ni teljes&iacute;tm&eacute;ny alapj&aacute;n j&aacute;r&oacute; b&oacute;nuszb&oacute;l &aacute;ll. A r&eacute;szletekr\u0151l a szem&eacute;lyes &aacute;ll&aacute;sinterj&uacute;n adnak tov&aacute;bbi t&aacute;j&eacute;koztat&aacute;st.<\/em><\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"HU-1059\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"4500\",\"salary_type\":\"hourly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-07-27T11:28:38.862+02:00\",\"created_at\":\"2026-07-24T10:31:45.849+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDU5?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDU5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"\",\"contract_type\":\"permanent\",\"locale\":\"hu\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"533\",\"campaign_id\":\"326\",\"campaign_title\":\"NL - RVO - Zwolle \",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker Overheid Rijkdienst Ondernemen - Zwolle\",\"street\":null,\"address\":null,\"city\":\"Zwolle\",\"state\":\"Overijssel\",\"postal_code\":null,\"region\":\"Overijssel\",\"country\":\"Netherlands\",\"short_description\":\"Geef de ondernemer duidelijkheid!\",\"long_description\":\"<p><strong>Over het RVO<\/strong><\/p>\\n<p>Het RVO (Rijksdienst voor Ondernemend Nederland) zet zich in om het ondernemerslandschap te verduurzamen en energie te besparen. Ondernemers spelen hierin een grote rol in en de overheid wil hen stimuleren om bij te dragen aan de energietransitie.<\/p>\\n<p>Je gaat aan de slag in team Energie &amp; Klimaat dat bestaat uit circa 25 medewerkers. Omdat regelingen regelmatig veranderen, ontvang je van ons regelmatig bijscholing om je kennis up-to-date te houden.<\/p>\\n<p>Meer weten over de regelingen die klimaat, energie, duurzaamheid en ondernemers samenbrengen? Bezoek dan de website <a href=\\\"https:\/\/www.rvo.nl\/klimaat-en-energie\\\">Klimaat en energie | RVO.nl<\/a><\/p>\\n<p><strong>Wat ga je doen?<\/strong><\/p>\\n<p>Jij gaat namens Concentrix aan de slag bij het RVO (Rijksdienst voor Ondernemend Nederland) in Zwolle. Als servicemedewerker ben je het eerste aanspreekpunt voor ondernemers.<\/p>\\n<p>Je geeft hen informatie en helpt bij vragen over regelingen die ondernemers o.a. helpen met energiebesparing, het flexibel gebruiken en hergebruiken van energie en klimaatoplossingen voor bedrijven. Je doorloopt de mogelijkheden om bijvoorbeeld; duurzaam te bouwen, overbelasting van het energienet tegen te gaan en hoe een bedrijf kan overstappen op elektrisch rijden.<\/p>\\n<p>In jouw rol maak je de ondernemer enthousiast om meer bezig te zijn met energie, klimaat en duurzaamheid. Je laat hen nadenken over vervoer, duurzame omgang met grondstoffen, dierwelzijn en zet ze door naar specialisten die zorgen voor advies op maat. Je gaat de ondernemers helpen per telefoon, e-mail en chat.<\/p>\\n<p><strong>Wat bieden wij?<\/strong><\/p>\\n<ul>\\n<li>Een salaris van &euro; 15,28 per uur (vanaf 21 jaar) met een toeslag van &euro; 2,- per gewerkt uur. Daarnaast opbouw van 6,2% pensioen.&nbsp;<br \/><em>De mogelijkheid om inclusief vakantiegeld uit te betalen kan worden aangevraagd.<\/em><\/li>\\n<\/ul>\\n<ul>\\n<li>Een inhouse werklocatie bij het RVO in Zwolle met de mogelijkheid om deels vanuit huis te kunnen werken na je inwerkperiode<\/li>\\n<li>Refer-a-friend-bonussen tot 700 euro<\/li>\\n<li>Volledig betaalde training van 4 weken (maandag tot en met donderdag van 09:00 tot 16:00)<\/li>\\n<\/ul>\\n<p><strong>Wat breng jij mee?<\/strong><\/p>\\n<ul>\\n<li>Mogelijkheid om tot 35 uur per week te werken binnen de openingstijden van 08:30 &ndash; 17:00, maandag tot en met vrijdag.<\/li>\\n<li>Goede beschikbaar op dinsdag, woensdag en donderdag<\/li>\\n<li>Aantoonbaar hbo werk- en denkniveau<\/li>\\n<li>Ervaring in klantcontact of klantenservice, 6 maanden of meer gewenst<\/li>\\n<li>Communicatievaardigheden als luisteren, samenvatten, doorvragen, snel antwoorden vinden en omgaan met emoties<\/li>\\n<li>Nederlandse taal in woord en geschrift op minimaal B2 niveau<\/li>\\n<\/ul>\\n<ul>\\n<li>Het aanvragen van een VOG is verplicht. Deze moet binnen zes weken aangeleverd zijn.<\/li>\\n<\/ul>\\n<p><strong>Concentrix is meer dan klantenservice!<\/strong><\/p>\\n<ul>\\n<li>WeMove wellness campagnes zoals de <strong>Airborne Wandeltocht <\/strong>in Arnhem die onze medewerkers motiveren en helpen naar een gezonde toekomst.<\/li>\\n<li>Met 46 .910 game-changers en collega&rsquo;s hebben we in 2025 2 .70 miljoen kilometers gewandeld.<\/li>\\n<li>51 People Managers getraind in Mental Health Awareness om collega&rsquo;s een helpende hand te bieden om mentaal vlak.<\/li>\\n<li>Project C .A .R .E . is een initiatief om spullen die we niet langer gebruiken en te doneren.<\/li>\\n<\/ul>\\n<p><strong>Meer weten over Concentrix?<\/strong><\/p>\\n<p>Bezoek onze website op <a href=\\\"https:\/\/www.concentrix.com\/nl\/about\/\\\">About Concentrix<\/a>&nbsp;of leer over onze stappen in AI op<a href=\\\"https:\/\/www.concentrix.com\/nl\/ix-hello\/\\\">iX Hello - Concentrix<\/a>.&nbsp;Of volg ons op de socials voor meer over Concentrix Nederland: <a href=\\\"https:\/\/www.facebook.com\/ConcentrixNL\/\\\">Facebook<\/a>, <a href=\\\"https:\/\/www.instagram.com\/concentrixnl\/\\\">Instagram<\/a>&nbsp;of <a href=\\\"https:\/\/www.tiktok.com\/@concentrixnl\\\">TikTok<\/a><strong> <\/strong><\/p>\\n<p><strong>Solliciteer direct!<\/strong><\/p>\\n<p>Klik op onderstaande knop om direct te solliciteren of neem voor meer informatie contact op met Maria Kerrebijn via <a href=\\\"mailto:maria.kerrebijn@concentrix.com\\\">maria.kerrebijn@concentrix.com<\/a> en 0612874456.<\/p>\",\"ats_external_id\":\"NL-326\",\"location\":\"Zwolle, Overijssel\",\"job_type\":\"full_time\",\"salary\":\"15\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-03T18:04:43.463+02:00\",\"created_at\":\"2026-07-24T08:11:40.045+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjY?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"government_and_public_sector\",\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"997\",\"campaign_id\":\"22746\",\"campaign_title\":\"Representative, Physical Security R1748679\",\"campaign_type\":\"job_application\",\"job_title\":\"Auxiliar de prevenci\u00f3n de p\u00e9rdidas - Quer\u00e9taro\",\"street\":\"MEX Queretaro City - Blvd. Bernardo Quintana no. 302 int. 2 Centro Sur\",\"address\":\"MEX Queretaro City - Blvd. Bernardo Quintana no. 302 int. 2 Centro Sur\",\"city\":\"Queretaro City\",\"state\":\"Quer\u00e9taro\",\"postal_code\":\"76140\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"El Representante Principal de Seguridad F\u00edsica es responsable de supervisar y aplicar programas de seguridad f\u00edsica basados en normas, pol\u00edticas y procedimientos de seguridad f\u00edsica y servicios en los centros asignados. 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Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p>The <b>Operational Excellence Project Manager<\/b> plays a key role within the Performance Excellence organization, supporting the successful implementation of strategic initiatives across the region. Reporting directly to the <b>Performance Excellence Director<\/b>, the Operational Excellence Project Manager is responsible for leading client transitions, driving operational improvement initiatives, coordinating cross-functional projects, and ensuring the effective execution of governance frameworks that deliver measurable business outcomes.<\/p><p>Main Responsibilities:<\/p><ul><li>Leads the transition and onboarding of new clients, ensuring successful project delivery from planning through stabilization and hypercare phases.<\/li><li>Manages complex regional projects across multiple workstreams, stakeholders, and sites, ensuring that timelines, deliverables, and business objectives are achieved.<\/li><li>Supports the development and implementation of operational excellence methodologies, governance frameworks, and continuous improvement initiatives.<\/li><li>Facilitates the implementation of best practices, standardized operating procedures, and performance management frameworks.<\/li><li>Demonstrates strong project management discipline, including risk management, stakeholder management, communication planning, and issue resolution.<\/li><li>Coordinates cross-functional teams to ensure readiness across Operations, Workforce Management, Quality, Training, IT, Human Resources, and other business functions.<\/li><li>Supports regional leadership with project governance, executive visibility, and implementation tracking throughout project lifecycles.<\/li><\/ul><p>Collaboration and coordination:<\/p><ul><li>Works closely with the Performance Excellence Director, Site Leaders, Operations Leadership, and Functional Teams to align projects with regional priorities and business objectives.<\/li><li>Partners with EMEA stakeholders to ensure project milestones, operational commitments, and strategic initiatives are delivered on time and within scope.<\/li><\/ul><ul><li>Collaborates with broader Concentrix teams globally to share best practices, drive consistency, and support enterprise-wide transformation efforts<\/li><\/ul><p>Preferred competencies:<\/p><ul><li>Strong project management and stakeholder management skills.<\/li><\/ul><ul><li>Proficient in Italian and English at at least C1 level on both languages<\/li><li>Experience leading transitions, implementations, or transformation projects in BPO, customer experience, shared services, technology services, or consulting environments.<\/li><li>Advanced presentation and executive communication skills, including experience presenting to senior and C-level stakeholders.<\/li><li>Ability to work effectively across multiple countries, cultures, and organizational functions in a fast-paced global environment.<\/li><\/ul><p><\/p><p>Job posiiton informaiton<\/p><ul><li>Permanent position<\/li><li>Salary &#43; Bonus - CCNL Telecomunicazioni<\/li><li>Salary Range 28.000 to 32.000 \u20ac per year<\/li><\/ul><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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Si vous &ecirc;tes passionn&eacute;(e) par la relation client, les produits de beaut&eacute; et l'excellence du service, cette opportunit&eacute; est faite pour vous.&nbsp;<\/p>\\n<p><strong>Pourquoi nous rejoindre ?<\/strong><\/p>\\n<p style=\\\"text-align: justify;\\\">Int&eacute;grez une &eacute;quipe internationale et contribuez &agrave; offrir une exp&eacute;rience client exceptionnelle pour l&rsquo;une des entreprises les plus prestigieuses du secteur de la cosm&eacute;tique et du luxe.<\/p>\\n<p style=\\\"text-align: justify;\\\">Chaque jour, vous accompagnerez des clients &agrave; travers diff&eacute;rents canaux de communication, en les conseillant et en leur apportant des solutions adapt&eacute;es, tout en d&eacute;veloppant vos comp&eacute;tences au sein d&rsquo;un environnement dynamique et stimulant.&nbsp;<\/p>\\n<p><strong>Vos missions<\/strong><\/p>\\n<ul>\\n<li>G&eacute;rer les demandes clients par t&eacute;l&eacute;phone, e-mail et chat<\/li>\\n<li>Identifier les besoins des clients et leur apporter des solutions adapt&eacute;es<\/li>\\n<li>Cr&eacute;er une relation de confiance gr&acirc;ce &agrave; une communication professionnelle et personnalis&eacute;e<\/li>\\n<li>Fournir des informations pr&eacute;cises concernant les produits, commandes et services<\/li>\\n<li>Atteindre les objectifs de qualit&eacute; et de productivit&eacute; d&eacute;finis par l'&eacute;quipe<\/li>\\n<li>Assurer le suivi des dossiers clients et la mise &agrave; jour des informations dans les outils d&eacute;di&eacute;s<\/li>\\n<li>Respecter les proc&eacute;dures, politiques et standards de qualit&eacute; en vigueur<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce qui rend ce poste unique<\/strong>&nbsp;<\/p>\\n<p>\ud83d\udc84 Repr&eacute;sentez un acteur mondial de la beaut&eacute; et du luxe, propri&eacute;taire de nombreuses marques internationales prestigieuses<\/p>\\n<p>\ud83c\udf0d &Eacute;voluez dans un environnement multiculturel au sein d'une &eacute;quipe internationale<\/p>\\n<p>\ud83c\udfe2 Possibilit&eacute; de t&eacute;l&eacute;travailler apr&egrave;s 3 mois.<\/p>\\n<p>\u23f0 Horaires flexibles : 5 jours par semaine du lundi au vendredi, 8 heures par jour, entre 10h00 et 19h00<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Profil recherch&eacute;<\/strong><\/p>\\n<ul>\\n<li>Fran&ccedil;ais natif ou courant (C2)<\/li>\\n<li>Bon niveau d&rsquo;anglais<\/li>\\n<li>Une exp&eacute;rience en service client est un plus<\/li>\\n<li>Excellentes comp&eacute;tences en communication orale et &eacute;crite<\/li>\\n<li>Forte orientation client et sens du service<\/li>\\n<li>Capacit&eacute; d&rsquo;&eacute;coute active et aisance dans les &eacute;changes t&eacute;l&eacute;phoniques<\/li>\\n<li>Capacit&eacute; &agrave; g&eacute;rer plusieurs t&acirc;ches simultan&eacute;ment et &agrave; prioriser efficacement<\/li>\\n<li>Esprit d&rsquo;&eacute;quipe, organisation et gestion efficace du temps<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Package &amp; avantages&nbsp;<\/strong><\/p>\\n<p>\ud83d\udcb0&nbsp;<strong>R&eacute;mun&eacute;ration<\/strong><\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif sur le march&eacute;<\/li>\\n<li>14 salaires par an<\/li>\\n<li>Bonus de performance mensuel<\/li>\\n<li>Tickets restaurant jusqu&rsquo;&agrave; 60 &euro; par mois<\/li>\\n<\/ul>\\n<p>\u2708\ufe0f&nbsp;<strong>Relocalisation &amp; installation<\/strong><\/p>\\n<ul>\\n<li>Vol et transport pris en charge<\/li>\\n<li>H&eacute;bergement gratuit pendant 1 mois &agrave; l&rsquo;arriv&eacute;e<\/li>\\n<li>Assistance administrative compl&egrave;te pour l&rsquo;embauche en Gr&egrave;ce<\/li>\\n<li>Acc&egrave;s &agrave; un pr&ecirc;t d&egrave;s 1 mois d&rsquo;anciennet&eacute;<\/li>\\n<li>100 &euro; de tickets restaurant additionnels<\/li>\\n<\/ul>\\n<p>\ud83c\udfe2&nbsp;<strong>Avantages<\/strong><\/p>\\n<ul>\\n<li>CDI d&egrave;s le premier jour<\/li>\\n<li>Assurance sant&eacute; priv&eacute;e gratuite pour les employ&eacute;s<\/li>\\n<li>Mobilit&eacute; internationale<\/li>\\n<li>Restaurant d&rsquo;entreprise<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e d&egrave;s votre arriv&eacute;e, avec un acc&egrave;s continu &agrave; des programmes de d&eacute;veloppement professionnel<\/li>\\n<\/ul>\\n<p>\ud83c\udf89&nbsp;<strong>Une vraie vie d&rsquo;entreprise<\/strong><\/p>\\n<ul>\\n<li>Actions solidaires (don du sang, Marathon d'Ath&egrave;nes)<\/li>\\n<li>March&eacute; de No&euml;l &amp; &eacute;v&eacute;nements saisonniers<\/li>\\n<li>Summer Party<\/li>\\n<li>Ateliers cr&eacute;atifs<\/li>\\n<li>Self-d&eacute;fense &amp; bien-&ecirc;tre<\/li>\\n<li>Salle de sport gratuite<\/li>\\n<li>Rooftop cin&eacute;ma avec vue sur l&rsquo;Acropole<\/li>\\n<\/ul>\\n<p><em>&nbsp;<\/em><\/p>\\n<p>Chez Concentrix, nous recherchons avant tout des personnalit&eacute;s motiv&eacute;es, curieuses et engag&eacute;es. Si vous partagez nos valeurs de reconnaissance, d&rsquo;int&eacute;grit&eacute;, de collaboration et d&rsquo;excellence, rejoignez une &eacute;quipe o&ugrave; votre impact est visible et votre &eacute;volution encourag&eacute;e.<\/p>\\n<p><em>Veuillez noter que les candidats non ressortissants de l&rsquo;Union europ&eacute;enne doivent disposer d&rsquo;un permis de travail valide en Gr&egrave;ce pour &ecirc;tre &eacute;ligibles.<\/em>&nbsp;<\/p>\\n<p><strong><em>Concentrix Gr&egrave;ce est un employeur garantissant l&rsquo;&eacute;galit&eacute; des chances.<\/em><\/strong><strong>&nbsp;<em>Nous c&eacute;l&eacute;brons la diversit&eacute; et favorisons un environnement inclusif o&ugrave; chacun b&eacute;n&eacute;ficie d&rsquo;un acc&egrave;s &eacute;quitable aux opportunit&eacute;s professionnelles, ind&eacute;pendamment du genre, de l&rsquo;&acirc;ge, de la religion, de l&rsquo;origine ethnique ou de toute autre caract&eacute;ristique prot&eacute;g&eacute;e par la l&eacute;gislation en vigueur.<\/em><\/strong><\/p>\",\"ats_external_id\":\"GR-766\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-20T02:59:04.195+03:00\",\"created_at\":\"2026-07-23T16:42:28.111+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjY?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1579\",\"campaign_id\":\"884\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1749560\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Customer Support Advisor - (English speaking) - Onsite - BM01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>B2B Customer Support Advisor <\/b>you will be part of our team of game-changers who are powering the brands of the future.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p>As a\u00a0<b>B2B Customer Support Advisor <\/b>on our team, you will:<\/p><p><\/p><p><u>Main tasks<\/u>\u00a0<\/p><p><\/p><ul><li><p>Respond appropriately to\u202fcustomers\u2019\u202frequests and\u00a0provide\u00a0all the necessary advice guaranteeing satisfaction and ensuring contractual SLA is maintained\u202f\u202f\u00a0<\/p><\/li><li><p>Escalate potential service issues\u202f\u00a0<\/p><\/li><li><p>To follow all the processes and procedures of the project\u202f\u202f\u00a0<\/p><\/li><li><p>Provide cover for other Agents in their absence, either within the same team or across teams\u00a0<\/p><\/li><li><p>Liaise with Supervisors\/ Mentors on specific projects\u00a0where\u00a0requested\u00a0<\/p><\/li><li><p>To understand and\u00a0comply with\u00a0administrative duties including holiday,\u00a0sickness\u00a0and overtime forms in\u00a0a timely\u00a0and\u00a0accurate\u00a0manner\u00a0<\/p><\/li><li><p>To attend regular Team Meetings\u00a0<\/p><\/li><li><p>To work on\u00a0additional\u00a0tasks required by Supervisor or Mentor connected to keeping up the service performance,\u00a0quality\u00a0and customer satisfaction\u00a0<\/p><\/li><\/ul><p><\/p><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p>Concentrix is a great match if you:<\/p><p><\/p><ul><li><p>Are native in English<\/p><\/li><\/ul><ul><li><p>Previous\u00a0experience in a similar position and industry\u00a0<\/p><\/li><li><p>Basic sales skills, upselling and cross-selling\u00a0<\/p><\/li><li><p>Good disposition to work in a customer service environment\u00a0<\/p><\/li><li><p>Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\u00a0<\/p><\/li><\/ul><p><\/p><p><b>Personal abilities<\/b>\u202f\u00a0<\/p><p>\u202f\u00a0<\/p><ul><li><p>Very good\u202fcommunication, listening\u202fskills\u00a0<\/p><\/li><li><p>Customer care skills \u2013 ability to listen to and understand the customers\u2019 needs\u202f\u00a0<\/p><\/li><li><p>Ability to work in a team\u00a0<\/p><\/li><li><p>Resistant\u202fto\u202fstress\u202f\u00a0<\/p><\/li><li><p>Logical approach to problem solving\u202f\u00a0<\/p><\/li><li><p>Ability to work on own initiative\u202f\u00a0<\/p><\/li><li><p>Ability to adapt to different situations and needs\u202f\u00a0<\/p><\/li><\/ul><p><\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p><\/p><p>In this role, we offer benefits that help support your\u00a0<b>unique lifestyle:<\/b><\/p><p><\/p><p>- Full-time 39h\/week, permanent contract: Monday to Friday from 9:00 \u2013 18:00\u00a0<\/p><p>- Salary 23.000 euros gross\/year &#43; up to 3.000 euros gross\/year in bonus\u00a0<\/p><p>-\u00a0Barcelona office<\/p><p>- Bring-a-friend (referral) bonus opportunities<\/p><p>- Full paid training on the company and the project you&#39;ll be working on<\/p><p>- Career development programs, specialized courses<\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p><\/p><p>At\u00a0Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer<\/b><\/p><p><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Bilingual R1749665\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Customer Support Advisor - (French speaking) - Onsite - BM01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\".\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/p><p><span>If you\u2019re looking to grow and be inspired, as a\u00a0<\/span><b>B2B Customer Support Advisor <\/b><span>you will be part of our team of game-changers who are powering the brands of the future.<\/span><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><span>As a\u00a0<\/span><b>B2B Customer Support Advisor <\/b><span>on our team, you will:<\/span><\/p><p><\/p><p><u>Main tasks<\/u>\u00a0<\/p><p><\/p><ul><li><span>Respond appropriately to\u202fcustomers\u2019\u202frequests and\u00a0provide\u00a0all the necessary advice guaranteeing satisfaction and ensuring contractual SLA is maintained\u202f\u202f\u00a0<\/span><\/li><li><span>Escalate potential service issues\u202f\u00a0<\/span><\/li><li><span>To follow all the processes and procedures of the project\u202f\u202f\u00a0<\/span><\/li><li><span>Provide cover for other Agents in their absence, either within the same team or across teams\u00a0<\/span><\/li><li><span>Liaise with Supervisors\/ Mentors on specific projects\u00a0where\u00a0requested\u00a0<\/span><\/li><li><span>To understand and\u00a0comply with\u00a0administrative duties including holiday,\u00a0sickness\u00a0and overtime forms in\u00a0a timely\u00a0and\u00a0accurate\u00a0manner\u00a0<\/span><\/li><li><span>To attend regular Team Meetings\u00a0<\/span><\/li><li><span>To work on\u00a0additional\u00a0tasks required by Supervisor or Mentor connected to keeping up the service performance,\u00a0quality\u00a0and customer satisfaction\u00a0<\/span><\/li><\/ul><p><\/p><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p>Concentrix is a great match if you:<\/p><p><\/p><ul><li><span>Are native in French plus advanced English<\/span><\/li><\/ul><ul><li><span>Previous\u00a0experience in a similar position and industry\u00a0<\/span><\/li><li><span>Basic sales skills, upselling and cross-selling\u00a0<\/span><\/li><li><span>Good disposition to work in a customer service environment\u00a0<\/span><\/li><li><span>Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\u00a0<\/span><\/li><\/ul><p><\/p><p><b>Personal abilities<\/b><span>\u202f<\/span><span>\u00a0<\/span><\/p><p><span>\u202f<\/span><span>\u00a0<\/span><\/p><ul><li><span>Very good\u202fcommunication, listening\u202fskills<\/span><span>\u00a0<\/span><\/li><li><span>Customer care skills \u2013 ability to listen to and understand the customers\u2019 needs\u202f<\/span><span>\u00a0<\/span><\/li><li><span>Ability to work in a team<\/span><span>\u00a0<\/span><\/li><li><span>Resistant\u202fto\u202fstress\u202f<\/span><span>\u00a0<\/span><\/li><li><span>Logical approach to problem solving\u202f<\/span><span>\u00a0<\/span><\/li><li><span>Ability to work on own initiative\u202f<\/span><span>\u00a0<\/span><\/li><li><span>Ability to adapt to different situations and needs\u202f<\/span><span>\u00a0<\/span><\/li><\/ul><p><\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p><\/p><p>In this role, we offer benefits that help support your\u00a0<b>unique lifestyle:<\/b><\/p><p><\/p><p>- Full-time 39h\/week, permanent contract: Monday to Friday from 9:00 \u2013 18:00\u00a0<\/p><p>- Salary 23.000 euros gross\/year &#43; up to 3.000 euros gross\/year in bonus\u00a0<\/p><p>-\u00a0Barcelona office<\/p><p>- Bring-a-friend (referral) bonus opportunities<\/p><p>- Full paid training on the company and the project you&#39;ll be working on<\/p><p>- Career development programs, specialized courses<\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p><\/p><p>At\u00a0Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer<\/b><\/p><p><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>About the Role\u00a0<\/b><\/p><p>Concentrix is seeking a Product Manager\u00a0to drive the strategy, execution, and commercial growth of Memory \u2014 our\u00a0agentic\u00a0intelligence engine that powers smarter, more personalized customer experiences across the\u00a0iX\u00a0Suite.\u00a0<\/p><p><\/p><p>Memory is a foundational capability within the\u00a0iX\u00a0platform, enabling real-time customer understanding through living Memory Cards, dynamic identity resolution, and predictive intent modeling. It serves as the intelligence layer that makes every interaction across\u00a0iX\u00a0Hello and\u00a0iX\u00a0Hero smarter, faster, and more profitable.\u00a0<\/p><p><\/p><p>You will\u00a0operate\u00a0as a recognized product expert, accountable for translating commercial targets into a focused roadmap and ensuring every feature and improvement delivered moves the needle on adoption, retention, and revenue. You will work across Engineering, Design, Sales, and Customer Success to solve complex product problems and guide the team toward measurable outcomes.\u00a0<\/p><p><\/p><p><b>What You&#39;ll Own\u00a0<\/b><\/p><p><b>Product Vision &amp; Roadmap Execution\u00a0<\/b><\/p><ul><li>Drive the product roadmap for Memory, translating strategic direction into a prioritized, outcome-focused plan\u00a0<\/li><li>Define how identity resolution, Memory Cards, intent modeling, and action delivery function as a cohesive\u00a0capability;\u00a0not a point solution\u00a0<\/li><li>Identify\u00a0and develop new product concepts where limited precedent exists\u00a0<\/li><\/ul><p><b>Commercial Contribution &amp; Business Alignment\u00a0<\/b><\/p><ul><li>Contribute to revenue target setting and ensure the roadmap and delivered features are aligned to commercial goals\u00a0<\/li><li>Partner with Sales, Finance, and Product Marketing to\u00a0inform pricing, packaging, and monetization discussions\u00a0<\/li><li>Make focused trade-off decisions across scope, cost, and timing to maximize product value\u00a0<\/li><\/ul><p><b>Trust, Compliance &amp; Enterprise Readiness\u00a0<\/b><\/p><ul><li>Ensure\u00a0iX\u00a0Wisdom Memory meets enterprise-grade requirements\u00a0<\/li><li>Balance speed of innovation with responsible AI and risk management\u00a0<\/li><li>Ensure strong alignment with integrated products (e.g.,\u00a0iX\u00a0Hello,\u00a0iX\u00a0Hero, Translate)\u00a0<\/li><\/ul><p><b>Cross-Functional Collaboration &amp; Influence\u00a0<\/b><\/p><ul><li>Collaborate and influence across Engineering, Architecture, Legal, Security, Sales, Marketing, and Customer Success\u00a0<\/li><li>Serve as a recognized subject matter expert for Memory and agentic intelligence within the organization\u00a0and with clients\u00a0<\/li><\/ul><p><b>Team Development\u00a0<\/b><\/p><ul><li>Guide and develop junior product team members, sharing\u00a0expertise\u00a0and raising the quality of 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(Open)\",\"long_description\":\"<p><b>Experience the power of a game-changing career <\/b><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an <b>Account Manager in Barcelona (hybrid), <\/b>you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.<\/p><p><\/p><p><b>Career growth and personal development <\/b><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/p><p><\/p><p><b>What you will do in this role <\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p>As an <b>Account Manager<\/b> on our team, you will:<br \/>- Responsible for partner pipeline management, detecting new opportunities detected, and driving successful and profitable closure of deal rate<br \/>- Understand partner market and competition and evaluate reseller interest<br \/>- Create partner loyalty and drive partner competencies and certification in BU products<br \/>- Ensure partners are taking advantage of promotions, events &amp; programs<br \/>- Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods<br \/>- Detect and provide transparency of qualified opportunities and take actions to close them with partner &amp; support partners to close big deals when necessary<br \/>- Work closely with telemarketing, end user sales teams and other key resources to maximize revenue and customer\/partner satisfaction<br \/>- Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI<br \/>- May attend country partner events for meeting key partners\u00a0<\/p><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p><b>Concentrix is a great match if you: <\/b><\/p><p>- Are bilingual or proficient in Spanish and have an advanced level of English<br \/>- Have two years of related technical sales experience preferred<br \/>- Are familiar with channel programs<br \/>- Have excellent negotiation management and strong communication skills (verbal &amp; written) including excellent telephone and presentation skills<br \/>- Work toward goal achievement using negotiation, teamwork\/collaboration, motivation and time\/work prioritize<br \/>- Can demonstrate innovation and good judgment\/problem-solving skills when making decisions<br \/>- Can establish an individual course of action to accomplish goals while using appropriate<\/p><p><\/p><p><b>It would be a plus if you: <\/b><\/p><p>- Have experience in working in Channel environment, knowledge of partners and distributors<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/p><p><\/p><p><b>What\u2019s in it for you <\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:<\/p><p>- Full-time 39 hours\/week: Monday to Friday, 09.00 -18.00<br \/>- Salary 22.100 euros gross\/year &#43; up to 3200 euros gross\/year in bonus<br \/>- Central location in Barcelona<br \/>- Bring-a-friend (referral) bonus opportunities<br \/>- Full paid training on the company and the project you&#39;ll be working on<br \/>- Career development programs, specialized courses<br \/>\u00a0<\/p><p><b>Experience the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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76 Bd Abdelkrim Al Khattabi GF\",\"address\":\"MAR Marrakech - 76 Bd Abdelkrim Al Khattabi GF\",\"city\":\"Marrakech\",\"state\":null,\"postal_code\":\"40000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"Qui sommes-nous ?\\nConcentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p><span><span>Acteur cl\u00e9 de l\u2019exp\u00e9rience candidat et du d\u00e9veloppement de l\u2019entreprise, vous aurez pour mission de :<\/span><\/span><\/p><ul><li><span>Mettre en \u0153uvre la politique de recrutement selon les objectifs d\u00e9finis par l\u2019entreprise<\/span><\/li><li><span>Accompagner les managers de production dans le processus de recrutement de leurs \u00e9quipes<\/span><\/li><li><span>Identifier et r\u00e9pondre aux besoins de recrutement en veillant \u00e0 la bonne application des processus de staffing<\/span><\/li><li><span>Coordonner avec les managers de production et planifier les besoins de staffing en fonction des capacit\u00e9s de recrutement<\/span><\/li><li><span>Travailler proactivement le sourcing des futures recrues et mettre en place les actions pour les attirer<\/span><\/li><li><span>Piloter le processus de recrutement : suivi de la qualification t\u00e9l\u00e9phonique, up date du syst\u00e8me d\u2019informations recrutement, conduite des entretiens, animation des sessions collectives de pr\u00e9-int\u00e9gration, visibilit\u00e9 aux op\u00e9rationnels sur l\u2019\u00e9tat d\u2019avancement des recrutements, suivi des int\u00e9grations et des d\u00e9perditions \u2026<\/span><\/li><li><span>Organiser et adapter le processus de recrutement selon les sp\u00e9cificit\u00e9s des clients<\/span><\/li><li><span>Constituer un vivier pour gagner en r\u00e9activit\u00e9 et r\u00e9pondre rapidement aux besoins de staffing<\/span><\/li><li><span>D\u00e9finir les KPI\u2019S n\u00e9cessaires au pilotage de votre activit\u00e9<\/span><\/li><li><span>Mettre en place les reportings d\u2019avancement des 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\u0153uvre une strat\u00e9gie de sourcing candidats<\/span><\/li><li><span>Analyser le ROI des actions sourcing men\u00e9es<\/span><\/li><\/ul><h2><span><span><b>Profil recherch\u00e9 :<\/b><\/span><\/span><\/h2><ul><li><span>Vous \u00eates issu d\u2019une formation bac&#43;4\/5, id\u00e9alement en ressources humaines<\/span><\/li><li><span>Vous ma\u00eetrisez les techniques de recrutement<\/span><\/li><li><span>Vous justifiez d\u2019une exp\u00e9rience de 5 \u00e07 ans minimum en cabinet de recrutement ou en entreprise dans le secteur des services, id\u00e9alement en call centers<\/span><\/li><li><span>Vous savez g\u00e9rer un fort volume de recrutement<\/span><\/li><li><span>Vous avez une exp\u00e9rience confirm\u00e9e en management d\u2019\u00e9quipe<\/span><\/li><li><span>Vous \u00eates orient\u00e9 r\u00e9sultats<\/span><\/li><li><span>Vous avez un esprit d\u2019analyse et de synth\u00e8se<\/span><\/li><li><span>Vous \u00eates reconnu pour vos qualit\u00e9s relationnelles et de communication<\/span><\/li><li><span>Vous ma\u00eetrisez le fran\u00e7ais et l\u2019anglais \u00e0 l\u2019\u00e9crit et \u00e0 l\u2019oral<\/span><\/li><li><span>Vous \u00eates force de proposition<\/span><\/li><li><span>Vous \u00eates r\u00e9actif, organis\u00e9 et capable de travailler dans un environnement multi-clients et d\u2019\u00eatre en contact avec des interlocuteurs multiples<\/span><\/li><\/ul><p><span><span><b>Avantages<\/b><\/span><\/span><\/p><ul><li><span>Un package salarial attractif<\/span><\/li><li><span>Un panel d&#39;avantages : assurance sant\u00e9, acc\u00e8s \u00e0 l\u2019espace restauration sur site, salle de repos, cr\u00e8che ou subvention cr\u00e8che, r\u00e9ductions aupr\u00e8s d\u2019enseignes conventionn\u00e9es avec Concentrix\u2026<\/span><\/li><li><span>Des conditions de travail agr\u00e9ables et des perspectives d&#39;\u00e9volution<\/span><\/li><\/ul><p><\/p><p><\/p><p><b>Notre processus de recrutement est inclusif et garantit la s\u00e9lection des meilleurs talents\u00a0: <\/b><\/p><ul><li>Premier \u00e9change avec nos recruteurs afin d\u2019\u00e9valuer l\u2019ad\u00e9quation de votre profil avec les exigences du postea<\/li><li>Entretien approfondi avec vos futurs managers\u00a0pour explorer vos comp\u00e9tences et votre int\u00e9r\u00eat pour le poste. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Advisor in Porto, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Advisor in Porto, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. 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We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1297\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-05T00:59:04.147+01:00\",\"created_at\":\"2026-07-22T16:25:31.207+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjk3?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjk3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1721\",\"campaign_id\":\"1295\",\"campaign_title\":\" Swile Travel \/ German \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German-speaking) - Travel Experience\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Advisor in Porto, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Advisor, you will:<\/p>\\n<ul>\\n<li>Respond to customer inquiries via various communication channels&nbsp;(phone, email, chat - TBC).<\/li>\\n<li>Resolve customer issues and complaints efficiently, escalating to supervisors when necessary.<\/li>\\n<li>Assist clients with booking, modifying, and canceling travel arrangements.<\/li>\\n<li>Provide accurate information about travel services, destinations, and company policies.<\/li>\\n<li>Maintain and update customer records in the CRM system.<\/li>\\n<li>Collaborate with team members and other departments to enhance customer service delivery.<\/li>\\n<li>Collect and report customer feedback for service improvement.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of German (written and oral) and fluent in English (B2)<\/li>\\n<li>Have at least 2 years&nbsp;experience in a customer service role, preferably within the travel industry.<\/li>\\n<li>Have GDS experience<\/li>\\n<li>Have a positive attitude and a desire to provide good service<\/li>\\n<li>You're analytical by nature and able to anticipate problems and find solutions.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1295\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T00:59:05.629+01:00\",\"created_at\":\"2026-07-22T16:19:12.843+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjk1?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjk1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1582\",\"campaign_id\":\"880\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1749273\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Swedish speaking) - Onsite - JE01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\".\",\"long_description\":\"<div><p><b>Step into a Game-Changing Career<\/b><\/p><p><\/p><p>Ready to join an innovative and fast-growing team? We\u2019re a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world\u2019s most recognized brands \u2014 the ones you use every day \u2014 helping them grow through technology and integrated solutions.<\/p><p>If you&#39;re looking to grow and be inspired, as a <b>Customer Service Representative in Barcelona<\/b> (On-site), you will be part of our team of game-changers who are powering the brands of the future in the coffee industry.<\/p><p><\/p><p><\/p><p><b>Career Growth and Personal Development<\/b><\/p><p><\/p><p>This is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career.<\/p><p><\/p><p><b>What You Will Do in This Role<\/b><\/p><p><\/p><p>At the heart of everything we do is a commitment to people \u2014 our clients, their customers, our teams, our community, and our planet.<\/p><p><\/p><p>As a <b>Customer Service Representative<\/b>, you will:<\/p><p><\/p><ul><li><span>Provide with accurate information to our customer.<\/span><\/li><li><span>Logging and follow up of correct and Valid Orders or requests.<\/span><\/li><li><span>Delivery of high caliber Customer Service on Post-Sales requisitions (Logistics, warranties, refunds\u2026)<\/span><\/li><li><span>Capturing of all required data elements in CRM as required by client\u2019s training, policies and procedures.<\/span><\/li><\/ul><p><\/p><p><b>Your Qualifications<\/b><\/p><p><\/p><p>We welcome people from diverse backgrounds who are curious, motivated, and eager to learn. If you are passionate about helping others and delivering excellent customer experiences, you will thrive with us.<\/p><p><\/p><p><u>Requirements<\/u>\u00a0<\/p><p><\/p><ul><li><span>Are proficient or bilingual in Swedish &#43; advanced English<\/span><\/li><li><span>Excellent communication skills in a variety of\u00a0customer\u00a0facing situations.\u00a0\u00a0<\/span><\/li><li><span>Good team player with drive for success.\u00a0\u00a0<\/span><\/li><li><span>Previous\u00a0experience\u00a0in\u00a0similar\u00a0position is a plus.<\/span><\/li><\/ul><p><\/p><p><\/p><p><b>What\u2019s in It for You<\/b><\/p><p><\/p><p>We go beyond expectations by creating experiences that truly stand out. That\u2019s why we invest in our people, technology, and future \u2014 including yours.<\/p><p><\/p><p>In this role, you\u2019ll benefit from:<\/p><p><\/p><ul><li><span>Full-time (39 hours\/week) fixed term (6 months) contract, Monday to Friday (09:00\u201318:00)<\/span><\/li><li><span>Salary of \u20ac19,623.94 gross\/year &#43; up to \u20ac1,500 gross\/year in bonus<\/span><\/li><li><span>Onsite Barcelona Office<\/span><\/li><li><span>Referral bonus opportunities<\/span><\/li><li><span>Fully paid training on the company and your project<\/span><\/li><li><span>Career development programs and specialized courses<\/span><\/li><\/ul><p><\/p><p><b>Be Your Best Version<\/b><\/p><p><\/p><p>At Concentrix, we invest in our people because we know that when you thrive, our clients and their customers do too.<\/p><p>If this sounds like the next step in your career, we\u2019d love to hear from you. Apply today and discover why over 440,000 game-changers worldwide choose Concentrix as their employer of choice.<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p>R1749273<\/p><\/div>\",\"ats_external_id\":\"R1749273\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-24T01:59:13.011+02:00\",\"created_at\":\"2026-07-22T16:04:50.068+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84ODA?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84ODA\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Insurance Company\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Receive telephone calls or chats from clients wishing to obtain various types of information concerning their insurance policy<\/li>\\n<li>Depending on the case, the request will be processed via a transaction in our client policy administration system, and\/or by the writing and sending of replies to letters\/emails, information, contract documents, etc., to the insured.<\/li>\\n<li>Do indexation &amp; electronic archiving in our document management tool.<\/li>\\n<li>Manage policy change requests, updating payment details<\/li>\\n<li>Make claims and cancel requests<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Portuguese (C2) and fluent in English (B2)<\/li>\\n<li>Have previous customer experience is a plus<\/li>\\n<li>Have excellent verbal and writing skills coupled with a formal and diplomatic stance<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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This person will be responsible for the preparation and accuracy of external financial reporting.\\n\\nTHIS IS A LOCAL, HYBRID ROLE LOCATED IN CINCINNATI, OHIO.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Prepare draft financial statements for 10Qs, 10K, Annual Report and assist in preparation of Management Discussion and Analysis for inclusion in those documents\u00a0\u00a0<\/p><p>\u2022 Review monthly consolidation of financial results (Balance Sheet and Segment Income Statement) and prepares monthly share calculations for EPS purposes\u00a0<\/p><p>\u2022 Prepare quarterly press release related financials and other reporting requirements required for the web page on a quarterly basis\u00a0\u00a0<\/p><p>\u2022 Assist in implementing new accounting standards for the Company and also assist in researching accounting topics for the Company<\/p><p>\u2022 Work closely with the external auditors regarding audit requirements related to all SEC filings\u00a0<\/p><p>\u2022 Maintain documentation supporting all Company public reporting<\/p><p>\u2022 Assist in providing information requested by Investor Relations officer<\/p><p>\u2022 Interact with Accounting and other departments to obtain information on a timely fashion in order to facilitate the external reporting process\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Assist in preparation of all Pension audits and filings. Work with Benefits department and External auditors to co-ordinate timely filing of all pension\/VEBA filings<\/p><p>\u2022 Bachelor&#39;s Degree in related field from a four-year college or university with four to six years of relevant experience preferred\u00a0\u00a0<\/p><p>\u2022 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/p><p>\u2022 Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><p>\u2022 Demonstrated ability to take initiative and ownership with focus on continuous improvement<\/p><p>\u2022 Strong customer service disposition and sense of professionalism\u00a0\u00a0\u00a0<\/p><p>\u2022 Solid understanding of the organization&#39;s business operations and industry.<\/p><p>\u2022 Demonstrated ability to comprehend, analyze, and interpret data<\/p><p><\/p><p>The base salary range is $92,000 to $115,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, 401(k) retirement plan, paid time off and holidays.<\/p><p><\/p><p>The deadline to apply for this role is September 8, 2026.<\/p><p><\/p><p>If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the <a href=\\\"https:\/\/www.concentrix.com\/resource\/job-applicant-privacy-notice-for-california-residents\/\\\" target=\\\"_blank\\\">Job Applicant Privacy Notice for California Residents<\/a><\/p><p>Concentrix is an Equal Opportunity\/Affirmative Action Employer including Disabled\/Vets.<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p>\u2022<a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\">English<\/a><\/p><p>\u2022<a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\">Spanish<\/a><\/p><p>To request a reasonable accommodation please click <a href=\\\"https:\/\/jobs.concentrix.com\/global\/en\/reasonable-accomodation\\\" target=\\\"_blank\\\">here<\/a>.<\/p><p>If you wish to review the Affirmative Action Plan, please click <a href=\\\"https:\/\/jobs.concentrix.com\/global\/en\/affirmative-action\\\" target=\\\"_blank\\\">here<\/a>.<\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1748195\",\"location\":\"Cincinnati, Ohio\",\"job_type\":\"full_time\",\"salary\":\"85000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-20T00:05:44.281+08:00\",\"created_at\":\"2026-07-22T00:04:57.495+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjU5NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Cincinnati-OH\/Sr-Professional-I--External-Reporting_R1748195-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Financial Planning and Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"baa2cf1841f00106e95ce2af082a3e29\",\"descriptor\":\"Concentrix CVG Corporation\",\"reference_id\":\"YUS01\",\"organization_reference_id\":\"YUS01\"},\"location\":{\"city\":\"Cincinnati\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"45202\",\"primary_location\":{\"id\":\"US-CIN-E4THS-Y0\",\"wid\":\"b67da9176e3d1062f9e42e42a686c34b\",\"descriptor\":\"USA Cincinnati OH - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>As a Technical I, IT Operations, you will support the day-to-day performance of end-user technology and site IT operations. 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The role ensures that all locations operate with consistent training standards, effective onboarding frameworks, and learning methodologies that enable advisors and leaders to deliver the desired customer experience.\\nThe Global Training Manager works in close partnership with Operations, Quality, Recruitment, and IKEA stakeholders to continuously strengthen employee capabilities, accelerate readiness, and promote a strong understanding of the IKEA culture, values, and customer expectations across the partnership.\",\"long_description\":\"<p><b>The key responsibilities:<\/b><\/p><ul><li><u>Initial Concentrix Training<\/u><ul><li>Own the global Concentrix onboarding framework, ensuring a consistent introduction to the company, culture, policies, and operational environment across all locations.<\/li><li>Define and govern the Customer Experience training framework, covering core customer service principles (empathy, trust, judgement, reassurance), communication skills, and customer interaction standards.<\/li><li>Develop and maintain cultural adaptation programs to help advisors understand the market they support, including customer behaviours, local habits, lifestyle expectations, language nuances, administrative practices, and retail-specific customer journeys.<\/li><\/ul><\/li><li><u>IKEA Training Governance<\/u><ul><li>Partner with IKEA training stakeholders to support the development of a consistent and scalable training approach across all countries.<\/li><li>Review training journeys, agendas, certification milestones, learning checkpoints, and assessment frameworks to ensure alignment with operational requirements and customer expectations.<\/li><li>Monitor training effectiveness through assessments, certification results, knowledge checks, and readiness indicators, identifying risks and improvement opportunities.<\/li><li>Coordinate with local training teams to ensure training materials remain accurate and up to date, escalating content gaps or inconsistencies to the appropriate IKEA stakeholders.<\/li><li>Oversee training readiness for new launches and ramp-ups, ensuring all required training resources, environments, and dependencies are identified and addressed proactively.<\/li><\/ul><\/li><li><u>Continuous Learning &amp; Capability Development<\/u><ul><li>Own the continuous learning strategy across the partnership, ensuring employees continue to develop customer experience, communication, and service excellence capabilities throughout their journey.<\/li><li>Partner with Quality and Operations teams to design and deploy targeted development initiatives for individuals, teams, or specific business areas.<\/li><li>While IKEA Process Change is leaded by the Global Quality Manager, the Global Training Manager defines the learning approach for operational process changes, ensuring the most effective deployment method is selected based on business impact, urgency, and audience requirements.<\/li><\/ul><\/li><li><u>Recruitment Framework &amp; Hiring Excellence<\/u><ul><li>Define and continuously improve the recruitment framework for coworkers across the partnership.<\/li><li>Establish hiring profiles, assessment methodologies, interview stages, evaluation criteria, and selection standards aligned with operational success factors.<\/li><li>Analyse performance, training, and quality data to identify characteristics of high-performing employees and translate findings into recruitment recommendations.<\/li><li>Partner with Operations, Quality, Training, and Recruitment stakeholders to continuously refine hiring practices and improve candidate quality.<\/li><\/ul><\/li><li><u>Leadership Onboarding &amp; Manager Readiness<\/u><ul><li>Own the onboarding framework for managers joining the IKEA partnership, whether internally promoted or externally hired.<\/li><li>Develop standardized learning journeys covering IKEA governance, operating model, performance frameworks, customer expectations, reporting structures, and key operational methodologies.<\/li><li>Ensure new leaders rapidly gain the knowledge and context required to successfully operate within the IKEA environment.<\/li><\/ul><\/li><li><u>IKEA Brand Immersion &amp; Employee Engagement<\/u><ul><li>Promote initiatives that strengthen employee understanding of IKEA\u2019s culture, values, products, customer promise, and retail environment.<\/li><li>Develop innovative approaches to keep employees connected to the IKEA brand through learning experiences, communication channels, workplace branding, digital content, and engagement initiatives.<\/li><li>Partner with IKEA stakeholders to ensure employees remain informed of key brand developments, business updates, and cultural priorities.<\/li><\/ul><\/li><li><u>Governance <\/u><ul><li>Participates in internal operational meetings to discuss performance, share updates, and collaborate on operational matters.<\/li><li>Participates in client governance meetings, contributing to discussions on performance, strategy, and partnership governance.<\/li><li>Presents Training results to Client stakeholders: Prepares and delivers clear, accurate reports and presentations about training outcomes to clients, ensuring transparency and understanding.<\/li><\/ul><\/li><\/ul><ul><li><u>People <\/u><ul><li>Supports hiring and onboarding of staff: Involved in recruiting new staff for training roles and ensures their onboarding process is thorough, enabling them to become effective quickly.<\/li><li>Ensures Certification of Training Staff: Guarantees that all personnel working in training have completed necessary certification programmes and are fully qualified for their roles.<\/li><\/ul><\/li><\/ul>\",\"ats_external_id\":\"R1738657\",\"location\":\"Gurugram, Hary\u0101na\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-08-18T16:04:05.608+08:00\",\"created_at\":\"2026-07-22T00:04:49.203+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjU3NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurgaon-Building-14---11F-Tower-D\/Global-Training-Manager_R1738657-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"df68c94cc420101ac0bc34eefa2e0000\",\"descriptor\":\"Concentrix India Private Limited\",\"reference_id\":\"WIN09\",\"organization_reference_id\":\"WIN09\"},\"location\":{\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"122002\",\"primary_location\":{\"id\":\"IN-GUR-BLD14-05\",\"wid\":\"22e83eaac99801dfe1b0fac3f94d9441\",\"descriptor\":\"IND Gurgaon Building 14 - 11F, Tower D\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"sheikh.ali1@concentrix.com\"},\"first_name\":\"Ali, Sheikh\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"103232507\",\"wid\":\"98cc1c67ccea10390de005d8ce060000\",\"descriptor\":\"Vaishali Rana (103232507)\"},{\"id\":\"101716895\",\"wid\":\"e2f7df9a0ef301628129782bd00e85a7\",\"descriptor\":\"Sheikh Ali (101716895)\"},{\"id\":\"864951\",\"wid\":\"9f196ba80a8701fe27864f20031917fa\",\"descriptor\":\"Murali K (864951)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1668\",\"descriptor\":\"Manager II, Training\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383414\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurgaon-Building-14---11F-Tower-D\/Global-Training-Manager_R1738657-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurgaon-Building-14---11F-Tower-D\/Global-Training-Manager_R1738657-1\/apply\",\"job_requisition_id\":\"R1738657\"}],\"organizations\":[{\"wid\":\"57d20cff6fe61000b51bca0ca3560000\",\"descriptor\":\"26652 - IKEA - 980010340\",\"reference_id\":\"980010340\",\"custom_reference_id\":\"980010340\",\"company_reference_id\":null},{\"wid\":\"4bf030b93c091019bcacf0d12e8c0000\",\"descriptor\":\"COGS (GEO) Quality & Training-Direct\",\"reference_id\":\"GEOQUATRA-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"70af0c4ebfa71001109ce3b653d80000\",\"descriptor\":\"W101PH IKEA (India) - Australia Business\",\"reference_id\":\"W101PH\",\"custom_reference_id\":\"W101PH\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0183cc08df9f1d112d46\",\"descriptor\":\"TTQ\",\"reference_id\":\"TTQ\",\"custom_reference_id\":\"TTQ\",\"company_reference_id\":null},{\"wid\":\"b8a5ec72573e100af2c920a6f79b0000\",\"descriptor\":\"Ikea - NV - GGN\",\"reference_id\":\"Ikea - NV - GGN_20240608_IND\",\"custom_reference_id\":\"Ikea - NV - GGN_20240608_IND\",\"company_reference_id\":null},{\"wid\":\"df68c94cc420101ac0bc34eefa2e0000\",\"descriptor\":\"Concentrix India Private Limited\",\"reference_id\":\"WIN09\",\"custom_reference_id\":null,\"company_reference_id\":\"WIN09\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"arthur.demersseman@concentrix.com\"},\"first_name\":\"Arthur Demersseman (102550767)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1738657\",\"wid\":\"6c100715c839102c6c16c4811c510000\",\"descriptor\":\"Global Training Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_8B\",\"wid\":\"0227dc387a0901afed42c8f6e0656d35\",\"descriptor\":\"Grade 8B\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>The Objectives:<\/b><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span>Implementing a consistent way of working throughout all the locations, supported by WOW OS and the framework defined on IKEA account.<\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span>Delivering strong Training KPIs results to help achieving 90% Client Value Attainment (CVA).<\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span>Developing a constructive collaboration with clients to help achieving 9\/10 Client Satisfaction (CSAT)<\/p><p><\/p><p><b>The skills: <\/b><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span>Ability to lead, manage, and inspire multicultural teams, recognising cultural nuances and fostering continuous improvement.<\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span>Builds strong, trusted client relationships and secures engagement through expert advice and transparent communication.<\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span>Experience managing multisite operations, consistently delivering meaningful results.<\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span>Makes informed decisions, balancing risk and opportunity to achieve optimal outcomes for clients and the organisation.<\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span>Analyses data, identifies trends and root causes, and recommends corrective actions, especially in Training.<\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span>Effectively prioritises competing demands, manages time efficiently, and maintains day-to-day Training operations under pressure.<\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span>Creates compelling stories and visuals using data analytics, Excel, and PowerPoint.<\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span>Acts swiftly to address partnership needs, embodying the principles of visibility, velocity, and value.<\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span>Understands and applies change and project management fundamentals, drawing on expertise when required.<\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span>Proactive, entrepreneurial approach, seeking win-win solutions while maintaining internal goals.<\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span>Able to influence and negotiate for mutually beneficial outcomes.<\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span>Displays high resilience, adapting to challenges and maintaining performance under pressure.<\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span>Leads by example, promoting the organisation\u2019s culture and values.<\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span>Develops and operates playbooks and multi-site RACI matrices for clarity in roles and responsibilities.<\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span>Demonstrates strong leadership behaviours, supporting teams and driving accountability.<\/p><p><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1008\",\"campaign_id\":\"22570\",\"campaign_title\":\"Manager II, Labor &amp; Employee Relations R1748532\",\"campaign_type\":\"job_application\",\"job_title\":\"Work Permit Manager\",\"street\":\"EGY Cairo - Building F16\",\"address\":\"EGY Cairo - Building F16\",\"city\":null,\"state\":\"Cairo\",\"postal_code\":\"12577\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"Handling inhouse work permit function\",\"long_description\":\"<h1><span>ob Description<\/span><\/h1><h2><span>Work Permit &amp; Immigration Manager<\/span><\/h2><p><span><b>Job Title:<\/b> Work Permit &amp; Immigration Manager<br \/><b>Department:<\/b> Payroll<br \/><b>Reports To:<\/b> Associate Director, Payroll<br \/><b>Location:<\/b> Egypt<\/span><\/p><h1><span>Job Summary<\/span><\/h1><p><span>The Work Permit &amp; Immigration Manager is responsible for managing the end-to-end work permit, residency, visa, and immigration processes for expatriate employees working in Egypt. The role ensures full compliance with Egyptian labor, immigration, and governmental regulations while facilitating the efficient onboarding, renewal, transfer, assignment, and separation of expatriate employees.<\/span><\/p><p><span>The position serves as the organization&#39;s subject matter expert (SME) on immigration and expatriate compliance, partnering closely with Payroll, People Solutions, Legal, Finance, Government Relations, and external authorities to ensure operational excellence, regulatory compliance, and a seamless employee experience.<\/span><\/p><p><span>The role is also responsible for managing workforce localization compliance, work permit quotas, government inspections, immigration audits, and expatriate reporting while driving process improvements and automation initiatives.<\/span><\/p><h1><span>Key Responsibilities<\/span><\/h1><h2><span>Work Permit &amp; Immigration Management<\/span><\/h2><ul><li><span>Manage the end-to-end lifecycle of work permits and residency permits for expatriate employees.<\/span><\/li><li><span>Ensure timely processing of: <\/span><ul><li><span>New work permits<\/span><\/li><li><span>Renewals<\/span><\/li><li><span>Transfers<\/span><\/li><li><span>Amendments<\/span><\/li><li><span>Cancellations<\/span><\/li><li><span>Exit procedures<\/span><\/li><\/ul><\/li><li><span>Oversee visa applications and residency documentation requirements.<\/span><\/li><li><span>Ensure all expatriate employees maintain valid legal authorization to work and reside in Egypt.<\/span><\/li><li><span>Maintain accurate immigration records and employee files.<\/span><\/li><\/ul><h2><span>Compliance &amp; Regulatory Management<\/span><\/h2><ul><li><span>Ensure compliance with all applicable: <\/span><ul><li><span>Egyptian Labor Laws<\/span><\/li><li><span>Immigration Laws<\/span><\/li><li><span>Ministry of Manpower regulations<\/span><\/li><li><span>General Authority requirements<\/span><\/li><li><span>Residency and visa regulations<\/span><\/li><\/ul><\/li><li><span>Monitor legislative and regulatory changes impacting expatriate employment.<\/span><\/li><li><span>Assess compliance risks and recommend mitigation strategies.<\/span><\/li><li><span>Develop and maintain internal immigration policies and procedures.<\/span><\/li><li><span>Ensure adherence to government requirements related to employment of foreign nationals.<\/span><\/li><\/ul><h2><span>Expatriate Workforce Planning &amp; Localization<\/span><\/h2><ul><li><span>Manage expatriate employment quotas and workforce localization requirements.<\/span><\/li><li><span>Monitor foreign national headcount against statutory limitations.<\/span><\/li><li><span>Advise business leaders on expatriate workforce planning and compliance requirements.<\/span><\/li><li><span>Support strategic workforce decisions involving expatriate talent.<\/span><\/li><li><span>Partner with recruitment and HR teams to ensure compliance before hiring foreign employees.<\/span><\/li><\/ul><h2><span>Government Relations &amp; External Stakeholder Management<\/span><\/h2><ul><li><span>Serve as the primary liaison with: <\/span><ul><li><span>Ministry of Manpower<\/span><\/li><li><span>Immigration Authorities<\/span><\/li><li><span>Passport and Residency Departments<\/span><\/li><li><span>Relevant Government Agencies<\/span><\/li><\/ul><\/li><li><span>Build and maintain effective working relationships with governmental stakeholders.<\/span><\/li><li><span>Manage relationships with external legal advisors and immigration consultants.<\/span><\/li><li><span>Coordinate and facilitate submission of all required documentation to governmental entities.<\/span><\/li><\/ul><h2><span>Expatriate Onboarding &amp; Offboarding<\/span><\/h2><h3><span>Onboarding<\/span><\/h3><ul><li><span>Support expatriate employees and business leaders throughout the work authorization process.<\/span><\/li><li><span>Coordinate immigration requirements prior to employee commencement.<\/span><\/li><li><span>Ensure all approvals and permits are obtained before employment begins.<\/span><\/li><li><span>Provide guidance on relocation and residency requirements.<\/span><\/li><\/ul><h3><span>Offboarding<\/span><\/h3><ul><li><span>Manage permit cancellations and residency closures.<\/span><\/li><li><span>Ensure compliance with governmental requirements upon expatriate separation.<\/span><\/li><li><span>Coordinate final immigration clearances and documentation.<\/span><\/li><\/ul><h2><span>Audit, Inspection &amp; Risk Management<\/span><\/h2><ul><li><span>Lead all work permit and immigration audits, inspections, and governmental reviews.<\/span><\/li><li><span>Prepare required compliance documentation.<\/span><\/li><li><span>Respond to government inquiries and inspection findings.<\/span><\/li><li><span>Maintain audit-ready records and documentation.<\/span><\/li><li><span>Implement corrective actions resulting from inspections and compliance reviews.<\/span><\/li><\/ul><h2><span>Reporting &amp; Compliance Monitoring<\/span><\/h2><ul><li><span>Develop and maintain expatriate compliance dashboards.<\/span><\/li><li><span>Track: <\/span><ul><li><span>Work permit expirations<\/span><\/li><li><span>Residency renewals<\/span><\/li><li><span>Visa validity<\/span><\/li><li><span>Compliance status<\/span><\/li><li><span>Quota utilization<\/span><\/li><li><span>Government filing deadlines<\/span><\/li><\/ul><\/li><li><span>Produce periodic reports for leadership.<\/span><\/li><li><span>Escalate compliance risks and renewal exceptions.<\/span><\/li><li><span>Monitor KPIs and service-level commitments.<\/span><\/li><\/ul><h2><span>Process Improvement &amp; Digital Transformation<\/span><\/h2><ul><li><span>Identify opportunities to streamline and automate immigration processes.<\/span><\/li><li><span>Implement tracking mechanisms and workflow improvements.<\/span><\/li><li><span>Develop standard operating procedures and governance controls.<\/span><\/li><li><span>Enhance reporting capabilities and compliance monitoring tools.<\/span><\/li><li><span>Support payroll and HR transformation initiatives impacting expatriate administration.<\/span><\/li><\/ul><h2><span>Stakeholder Management &amp; Advisory<\/span><\/h2><ul><li><span>Provide expert guidance on immigration implications of: <\/span><ul><li><span>New hires<\/span><\/li><li><span>Internal transfers<\/span><\/li><li><span>Promotions<\/span><\/li><li><span>Compensation changes<\/span><\/li><li><span>International assignments<\/span><\/li><li><span>Business restructuring<\/span><\/li><\/ul><\/li><li><span>Partner with: <\/span><ul><li><span>Payroll<\/span><\/li><li><span>People Solutions<\/span><\/li><li><span>Talent Acquisition<\/span><\/li><li><span>Legal<\/span><\/li><li><span>Finance<\/span><\/li><li><span>External Authorities<\/span><\/li><\/ul><\/li><li><span>Act as the organization&#39;s subject matter expert on employment eligibility and expatriate compliance.<\/span><\/li><\/ul><h1><span>Qualifications<\/span><\/h1><h3><span>Education<\/span><\/h3><p><span><b>Required<\/b><\/span><\/p><ul><li><span>Bachelor&#39;s Degree in Business Administration, Human Resources, Public Administration, Law, Political Science, International Relations, or related field.<\/span><\/li><\/ul><p><span><b>optional<\/b><\/span><\/p><ul><li><span>Master&#39;s Degree or Postgraduate Diploma in Human Resources, Business Administration, Labor Law, International Mobility, or related discipline.<\/span><\/li><\/ul><h1><span>Experience<\/span><\/h1><h3><span>Required<\/span><\/h3><ul><li><span>8\u201310&#43; years of experience in: <\/span><ul><li><span>Work Permit Administration<\/span><\/li><li><span>Immigration Management<\/span><\/li><li><span>Government Relations<\/span><\/li><li><span>HR Operations<\/span><\/li><li><span>Compliance Management<\/span><\/li><\/ul><\/li><li><span>Minimum 3 years in a leadership or managerial role.<\/span><\/li><li><span>Extensive experience dealing with Egyptian governmental authorities and immigration agencies.<\/span><\/li><li><span>Proven experience managing expatriate populations in a multinational organization.<\/span><\/li><li><span>Experience conducting audits, inspections, and compliance reviews.<\/span><\/li><li><span>Strong knowledge of foreign labor regulations and permit requirements in Egypt.<\/span><\/li><\/ul><h3><span>Preferred<\/span><\/h3><ul><li><span>Experience in BPO, Shared Services, Technology, or multinational environments.<\/span><\/li><li><span>Experience supporting high-volume expatriate populations.<\/span><\/li><li><span>Experience with global mobility programs and international assignments.<\/span><\/li><li><span>Experience implementing HRIS and compliance tracking systems.<\/span><\/li><\/ul><h1><span>Technical Knowledge<\/span><\/h1><h3><span>Advanced Knowledge Of<\/span><\/h3><ul><li><span>Egyptian Labor Law<\/span><\/li><li><span>Egyptian Immigration Regulations<\/span><\/li><li><span>Work Permit Requirements<\/span><\/li><li><span>Residency Permit Processes<\/span><\/li><li><span>Ministry of Manpower Regulations<\/span><\/li><li><span>Expatriate Employment Requirements<\/span><\/li><li><span>Government Inspection Procedures<\/span><\/li><li><span>Workforce Localization Requirements<\/span><\/li><li><span>Visa Administration Processes<\/span><\/li><li><span>Foreign Employee Compliance Requirements<\/span><\/li><\/ul><h3><span>Working Knowledge Of<\/span><\/h3><ul><li><span>Payroll operations<\/span><\/li><li><span>Tax implications affecting expatriates<\/span><\/li><li><span>HR lifecycle processes<\/span><\/li><li><span>Compensation and benefits administration<\/span><\/li><li><span>Employment contracts and labor compliance<\/span><\/li><\/ul><h1><span>Core Competencies<\/span><\/h1><h2><span>Leadership Competencies<\/span><\/h2><ul><li><span>Strategic Thinking<\/span><\/li><li><span>Decision Making<\/span><\/li><li><span>Stakeholder Influence<\/span><\/li><li><span>Team Leadership<\/span><\/li><li><span>Accountability<\/span><\/li><li><span>Change Management<\/span><\/li><li><span>Results Orientation<\/span><\/li><\/ul><h2><span>Functional Competencies<\/span><\/h2><ul><li><span>Immigration Expertise<\/span><\/li><li><span>Government Relations<\/span><\/li><li><span>Regulatory Compliance<\/span><\/li><li><span>Risk Management<\/span><\/li><li><span>Policy Interpretation<\/span><\/li><li><span>Workforce Planning<\/span><\/li><li><span>Audit Management<\/span><\/li><li><span>Vendor Management<\/span><\/li><li><span>Process Governance<\/span><\/li><\/ul><h2><span>Behavioral Competencies<\/span><\/h2><ul><li><span>Integrity and Confidentiality<\/span><\/li><li><span>Attention to Detail<\/span><\/li><li><span>Problem Solving<\/span><\/li><li><span>Customer Focus<\/span><\/li><li><span>Relationship Building<\/span><\/li><li><span>Adaptability<\/span><\/li><li><span>Resilience<\/span><\/li><li><span>Professional Judgment<\/span><\/li><\/ul><h1><span>Technical Skills<\/span><\/h1><ul><li><span>Advanced Microsoft Excel<\/span><\/li><li><span>Workday HRIS (preferred)<\/span><\/li><li><span>Immigration Case Management Systems<\/span><\/li><li><span>Reporting &amp; Analytics<\/span><\/li><li><span>Compliance Tracking Tools<\/span><\/li><li><span>Process Documentation<\/span><\/li><li><span>Project Management<\/span><\/li><li><span>Power BI (preferred)<\/span><\/li><li><span>Microsoft PowerPoint<\/span><\/li><li><span>Government Portal Administration<\/span><\/li><\/ul><h1><span>Key Performance Indicators (KPIs)<\/span><\/h1><ul><li><span>100% timely renewal of work permits and residency permits.<\/span><\/li><li><span>Zero fines or penalties resulting from non-compliance.<\/span><\/li><li><span>Government filing accuracy rate.<\/span><\/li><li><span>Expatriate onboarding cycle time.<\/span><\/li><li><span>Immigration case resolution turnaround time.<\/span><\/li><li><span>Compliance audit success rate.<\/span><\/li><li><span>Accuracy of compliance dashboard and reporting.<\/span><\/li><li><span>Permit renewal SLA achievement.<\/span><\/li><li><span>Workforce localization compliance achievement.<\/span><\/li><li><span>Stakeholder satisfaction scores.<\/span><\/li><\/ul><h1><span>Concentrix Leadership Expectations<\/span><\/h1><ul><li><span>Demonstrate Concentrix values through compliance, accountability, and customer focus.<\/span><\/li><li><span>Drive excellence in expatriate employee experience and regulatory compliance.<\/span><\/li><li><span>Foster strong partnerships with governmental authorities and business leaders.<\/span><\/li><li><span>Lead continuous improvement and automation initiatives.<\/span><\/li><li><span>Promote a culture of operational excellence, governance, and proactive risk management.<\/span><\/li><li><span>Ensure the organization remains fully compliant while enabling business growth through efficient management of expatriate talent.<\/span><\/li><\/ul><ul><\/ul>\",\"ats_external_id\":\"R1748532\",\"location\":\"Cairo\",\"job_type\":\"full_time\",\"salary\":\"100000\",\"salary_type\":\"monthly\",\"salary_currency\":\"EGP\",\"updated_at\":\"2026-07-22T18:04:41.414+08:00\",\"created_at\":\"2026-07-22T00:04:45.642+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjU3MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Building-F16\/Work-Permit-Manager_R1748532\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Labor_Employee Relations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"organization_reference_id\":\"YEG01\"},\"location\":{\"city\":null,\"state\":\"Cairo\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"12577\",\"primary_location\":{\"id\":\"EG-CAI-SMART-Y0\",\"wid\":\"814fe492367501b24e3baee453270c21\",\"descriptor\":\"EGY Cairo - Building F16\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"omarmokhtarelsayed.hassan@concentrix.com\"},\"first_name\":\"Mokhtar El-Sayed, Omar\"},\"categories\":[{\"descriptor\":\"CF Labor_Employee Relations\"}],\"recruiters\":[{\"id\":\"101156731\",\"wid\":\"ac65696e872010873bbb4834957b6db1\",\"descriptor\":\"Omar Mokhtar El-Sayed (101156731)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3198\",\"descriptor\":\"Manager II, Labor & Employee Relations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-380600\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Building-F16\/Work-Permit-Manager_R1748532\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Building-F16\/Work-Permit-Manager_R1748532\/apply\",\"job_requisition_id\":\"R1748532\"}],\"organizations\":[{\"wid\":\"73378e056c46101572d8bdd4e4850000\",\"descriptor\":\"W0ZVAN Site_Hq\",\"reference_id\":\"W0ZVAN\",\"custom_reference_id\":\"W0ZVAN\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801294aa07b203c069ac2\",\"descriptor\":\"(SITE) PAYROLL\",\"reference_id\":\"PAYROLL\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"custom_reference_id\":null,\"company_reference_id\":\"YEG01\"},{\"wid\":\"7db7f34606d71015700342c948a00000\",\"descriptor\":\"23122 - Opexother - SITEHQ\",\"reference_id\":\"SITEHQ\",\"custom_reference_id\":\"SITEHQ\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marwa.nosseir@concentrix.com\"},\"first_name\":\"Marwa Nosseir Mohamed Nosseir (103538222)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1748532\",\"wid\":\"dcbc563e5949101cf585c5b120de0000\",\"descriptor\":\"Work Permit Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8B\",\"wid\":\"0227dc387a0901afed42c8f6e0656d35\",\"descriptor\":\"Grade 8B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1009\",\"campaign_id\":\"22569\",\"campaign_title\":\"Manager II, Labor &amp; Employee Relations R1748540\",\"campaign_type\":\"job_application\",\"job_title\":\"Social Insurance Manager\",\"street\":\"EGY Cairo - Building F16\",\"address\":\"EGY Cairo - Building F16\",\"city\":null,\"state\":\"Cairo\",\"postal_code\":\"12577\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Social Insurance Manager is responsible for the end-to-end administration, governance, and compliance of Social Insurance activities across the organization. The role ensures accurate employee registration, contribution calculations, government filings, reconciliations, inspections, and statutory reporting while maintaining compliance with Egyptian Social Insurance legislation. The position serves as the subject matter expert for all Social Insurance matters and partners closely with Payroll, Finance, People Solutions, and governmental authorities to ensure accurate and compliant operations.\",\"long_description\":\"<h1><span>ob Summary<\/span><\/h1><p><span>The Social Insurance Manager is responsible for leading and overseeing all Social Insurance operations, compliance, governance, and statutory reporting activities across the organization. The role ensures full compliance with Egyptian Social Insurance and Labor Laws through effective management of employee registrations, contribution calculations, government filings, inspections, audits, reconciliations, and regulatory reporting.<\/span><\/p><p><span>The position serves as the organization&#39;s subject matter expert (SME) for all Social Insurance matters and plays a critical role in supporting payroll accuracy, statutory compliance, risk mitigation, and employee lifecycle management. The incumbent will drive process excellence, automation initiatives, data integrity, and continuous improvement while building strong relationships with governmental authorities and internal stakeholders.<\/span><\/p><h1><span>Key Responsibilities<\/span><\/h1><h2><span>Social Insurance Operations Management<\/span><\/h2><ul><li><span>Manage end-to-end Social Insurance processes for all employees across the organization.<\/span><\/li><li><span>Ensure accurate employee registrations, deregistrations, salary amendments, transfers, and updates within statutory timelines.<\/span><\/li><li><span>Oversee submission and processing of all Social Insurance transactions through relevant governmental channels.<\/span><\/li><li><span>Ensure employee Social Insurance records are maintained accurately and securely.<\/span><\/li><li><span>Monitor compliance with all Social Insurance obligations and filing requirements.<\/span><\/li><\/ul><h2><span>Statutory Compliance &amp; Governance<\/span><\/h2><ul><li><span>Ensure compliance with Egyptian Social Insurance Law, Egyptian Labor Law, and related governmental regulations.<\/span><\/li><li><span>Monitor legislative changes and assess organizational impact.<\/span><\/li><li><span>Develop and implement controls, policies, and procedures to ensure ongoing compliance.<\/span><\/li><li><span>Act as the primary liaison with Social Insurance authorities and government entities.<\/span><\/li><li><span>Ensure timely completion and submission of all statutory declarations and reports.<\/span><\/li><\/ul><h2><span>Audit, Inspection &amp; Risk Management<\/span><\/h2><ul><li><span>Lead all Social Insurance audits, inspections, and governmental reviews.<\/span><\/li><li><span>Prepare required documentation and represent the organization during inspections.<\/span><\/li><li><span>Address audit findings and implement corrective actions.<\/span><\/li><li><span>Identify compliance risks and establish mitigation plans.<\/span><\/li><li><span>Conduct regular internal compliance reviews and controls assessments.<\/span><\/li><\/ul><h2><span>Reconciliation &amp; Data Integrity<\/span><\/h2><ul><li><span>Lead monthly reconciliation between: <\/span><ul><li><span>Payroll records<\/span><\/li><li><span>Workday data<\/span><\/li><li><span>Finance records<\/span><\/li><li><span>Social Insurance records<\/span><\/li><\/ul><\/li><li><span>Investigate and resolve discrepancies promptly.<\/span><\/li><li><span>Ensure accuracy of insured salaries, contribution calculations, and employee data.<\/span><\/li><li><span>Establish controls to maintain data integrity across all systems.<\/span><\/li><\/ul><h2><span>Contribution Administration<\/span><\/h2><ul><li><span>Validate employee Social Insurance contributions.<\/span><\/li><li><span>Ensure correct calculation of employer and employee statutory obligations.<\/span><\/li><li><span>Manage retroactive adjustments and contribution corrections.<\/span><\/li><li><span>Review and approve monthly Social Insurance payments prior to submission.<\/span><\/li><\/ul><h2><span>Refunds, Corrections &amp; Employee Cases<\/span><\/h2><ul><li><span>Manage Social Insurance refunds, claims, adjustments, and recoveries.<\/span><\/li><li><span>Resolve complex employee Social Insurance cases.<\/span><\/li><li><span>Support employees regarding retirement, disability, maternity, workplace injury, and other statutory benefits.<\/span><\/li><li><span>Ensure timely resolution of all government-related employee requests.<\/span><\/li><\/ul><h2><span>Process Improvement &amp; Automation<\/span><\/h2><ul><li><span>Identify automation opportunities to enhance efficiency and accuracy.<\/span><\/li><li><span>Lead transformation initiatives related to Social Insurance administration.<\/span><\/li><li><span>Develop standardized workflows and operating procedures.<\/span><\/li><li><span>Improve service delivery and operational effectiveness.<\/span><\/li><li><span>Partner with HRIS and Payroll teams on system enhancements and integrations.<\/span><\/li><\/ul><h2><span>Stakeholder Management<\/span><\/h2><ul><li><span>Partner with: <\/span><ul><li><span>Payroll<\/span><\/li><li><span>People Solutions<\/span><\/li><li><span>Finance<\/span><\/li><li><span>Legal<\/span><\/li><li><span>Internal Audit<\/span><\/li><li><span>Government Authorities<\/span><\/li><\/ul><\/li><li><span>Provide guidance on Social Insurance implications of: <\/span><ul><li><span>Workforce planning<\/span><\/li><li><span>Organizational restructuring<\/span><\/li><li><span>Mergers and acquisitions<\/span><\/li><li><span>Compensation changes<\/span><\/li><li><span>Employee transfers<\/span><\/li><\/ul><\/li><li><span>Support leadership in making compliant workforce decisions.<\/span><\/li><\/ul><h2><span>Reporting &amp; Analytics<\/span><\/h2><ul><li><span>Develop and maintain Social Insurance dashboards and compliance reports.<\/span><\/li><li><span>Track operational and compliance KPIs.<\/span><\/li><li><span>Provide regular reports to Payroll Leadership.<\/span><\/li><li><span>Analyze trends and identify opportunities for process improvement.<\/span><\/li><li><span>Prepare executive summaries on compliance status, risks, and key initiatives.<\/span><\/li><\/ul><h2><span>Team Leadership (if applicable)<\/span><\/h2><ul><li><span>Lead, coach, and develop Social Insurance Specialists and Administrators.<\/span><\/li><li><span>Establish performance objectives and service standards.<\/span><\/li><li><span>Ensure team capability and succession planning.<\/span><\/li><li><span>Promote a culture of accountability, compliance, and continuous improvement.<\/span><\/li><\/ul><h1><span>Qualifications<\/span><\/h1><h3><span>Education<\/span><\/h3><p><span><b>Required<\/b><\/span><\/p><ul><li><span>Bachelor&#39;s Degree in Business Administration, Human Resources, Accounting, Finance, Law, or related field.<\/span><\/li><\/ul><p><span><b>Preferred<\/b><\/span><\/p><ul><li><span>Postgraduate Diploma or Master&#39;s Degree in Human Resources, Labor Law, Business Administration, or related discipline.<\/span><\/li><\/ul><h1><span>Experience<\/span><\/h1><h3><span>Required<\/span><\/h3><ul><li><span>8\u201310&#43; years of experience in: <\/span><ul><li><span>Social Insurance Administration<\/span><\/li><li><span>Payroll Operations<\/span><\/li><li><span>Statutory Compliance<\/span><\/li><li><span>Government Relations<\/span><\/li><\/ul><\/li><li><span>Minimum 3 years in a leadership or management role.<\/span><\/li><li><span>Extensive experience dealing directly with Egyptian Social Insurance Authorities.<\/span><\/li><li><span>Proven experience managing audits, inspections, and government reviews.<\/span><\/li><li><span>Experience managing high-volume employee populations.<\/span><\/li><li><span>Experience in multinational organizations and shared services environments.<\/span><\/li><\/ul><h3><span>Preferred<\/span><\/h3><ul><li><span>Experience with Payroll transformation projects.<\/span><\/li><li><span>Experience implementing HRIS and Payroll systems.<\/span><\/li><li><span>Experience with Workday and payroll integrations.<\/span><\/li><li><span>Experience leading automation and continuous improvement initiatives.<\/span><\/li><\/ul><h1><span>Technical Knowledge<\/span><\/h1><ul><li><span>Deep knowledge of: <\/span><ul><li><span>Egyptian Social Insurance Law<\/span><\/li><li><span>Egyptian Labor Law<\/span><\/li><li><span>Social Insurance contribution structures<\/span><\/li><li><span>Government inspection procedures<\/span><\/li><li><span>Retirement and pension regulations<\/span><\/li><li><span>Employment lifecycle compliance requirements<\/span><\/li><\/ul><\/li><li><span>Strong understanding of: <\/span><ul><li><span>Payroll processes<\/span><\/li><li><span>Tax implications related to Social Insurance<\/span><\/li><li><span>HR operations<\/span><\/li><li><span>Compensation and benefits administration<\/span><\/li><\/ul><\/li><\/ul><h1><span>Core Competencies<\/span><\/h1><h3><span>Leadership Competencies<\/span><\/h3><ul><li><span>Strategic Thinking<\/span><\/li><li><span>Decision Making<\/span><\/li><li><span>Accountability<\/span><\/li><li><span>Stakeholder Management<\/span><\/li><li><span>Team Development<\/span><\/li><li><span>Change Management<\/span><\/li><\/ul><h3><span>Functional Competencies<\/span><\/h3><ul><li><span>Social Insurance Expertise<\/span><\/li><li><span>Compliance Management<\/span><\/li><li><span>Government Relations<\/span><\/li><li><span>Audit Management<\/span><\/li><li><span>Risk Assessment<\/span><\/li><li><span>Process Governance<\/span><\/li><li><span>Data Analysis<\/span><\/li><li><span>Policy Interpretation<\/span><\/li><\/ul><h3><span>Behavioral Competencies<\/span><\/h3><ul><li><span>Integrity and Ethics<\/span><\/li><li><span>Attention to Detail<\/span><\/li><li><span>Problem Solving<\/span><\/li><li><span>Customer Focus<\/span><\/li><li><span>Collaboration<\/span><\/li><li><span>Resilience<\/span><\/li><li><span>Adaptability<\/span><\/li><li><span>Results Orientation<\/span><\/li><\/ul><h1><span>Technical Skills<\/span><\/h1><ul><li><span>Advanced Microsoft Excel<\/span><\/li><li><span>HRIS Systems (Workday preferred)<\/span><\/li><li><span>Payroll Systems<\/span><\/li><li><span>Data Reconciliation and Analysis<\/span><\/li><li><span>Reporting and Dashboard Development<\/span><\/li><li><span>Process Mapping and Documentation<\/span><\/li><li><span>Audit Documentation &amp; Compliance Reviews<\/span><\/li><li><span>Power BI (preferred)<\/span><\/li><\/ul><h1><span>Key Performance Indicators (KPIs)<\/span><\/h1><ul><li><span>100% statutory compliance with Social Insurance regulations.<\/span><\/li><li><span>Timely completion of all filings and submissions.<\/span><\/li><li><span>Zero regulatory penalties attributable to process failures.<\/span><\/li><li><span>Monthly reconciliation accuracy.<\/span><\/li><li><span>Audit and inspection success rate.<\/span><\/li><li><span>Refund and correction resolution timelines.<\/span><\/li><li><span>Data accuracy rates across Payroll and Social Insurance systems.<\/span><\/li><li><span>Process automation and efficiency improvement targets.<\/span><\/li><li><span>Stakeholder satisfaction levels.<\/span><\/li><\/ul><h3><span>Concentrix Leadership Expectations<\/span><\/h3><ul><li><span>Demonstrate Concentrix values through integrity, accountability, and people-first leadership.<\/span><\/li><li><span>Foster operational excellence while ensuring compliance and governance.<\/span><\/li><li><span>Drive continuous improvement and digital transformation initiatives.<\/span><\/li><li><span>Build strong partnerships across Payroll, People Solutions, Finance, and external stakeholders.<\/span><\/li><li><span>Champion a culture of compliance, service excellence, and employee experience.<\/span><\/li><\/ul>\",\"ats_external_id\":\"R1748540\",\"location\":\"Cairo\",\"job_type\":\"full_time\",\"salary\":\"100000\",\"salary_type\":\"monthly\",\"salary_currency\":\"EGP\",\"updated_at\":\"2026-07-22T00:05:52.181+08:00\",\"created_at\":\"2026-07-22T00:04:45.162+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjU2OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Building-F16\/Social-Insurance-Manager_R1748540\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Labor_Employee Relations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"organization_reference_id\":\"YEG01\"},\"location\":{\"city\":null,\"state\":\"Cairo\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"12577\",\"primary_location\":{\"id\":\"EG-CAI-SMART-Y0\",\"wid\":\"814fe492367501b24e3baee453270c21\",\"descriptor\":\"EGY Cairo - Building F16\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"omarmokhtarelsayed.hassan@concentrix.com\"},\"first_name\":\"Mokhtar El-Sayed, Omar\"},\"categories\":[{\"descriptor\":\"CF Labor_Employee Relations\"}],\"recruiters\":[{\"id\":\"101156731\",\"wid\":\"ac65696e872010873bbb4834957b6db1\",\"descriptor\":\"Omar Mokhtar El-Sayed (101156731)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3198\",\"descriptor\":\"Manager II, Labor & Employee Relations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-380447\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Building-F16\/Social-Insurance-Manager_R1748540\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo---Building-F16\/Social-Insurance-Manager_R1748540\/apply\",\"job_requisition_id\":\"R1748540\"}],\"organizations\":[{\"wid\":\"73378e056c46101572d8bdd4e4850000\",\"descriptor\":\"W0ZVAN Site_Hq\",\"reference_id\":\"W0ZVAN\",\"custom_reference_id\":\"W0ZVAN\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801294aa07b203c069ac2\",\"descriptor\":\"(SITE) PAYROLL\",\"reference_id\":\"PAYROLL\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"custom_reference_id\":null,\"company_reference_id\":\"YEG01\"},{\"wid\":\"7db7f34606d71015700342c948a00000\",\"descriptor\":\"23122 - Opexother - SITEHQ\",\"reference_id\":\"SITEHQ\",\"custom_reference_id\":\"SITEHQ\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marwa.nosseir@concentrix.com\"},\"first_name\":\"Marwa Nosseir Mohamed Nosseir (103538222)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1748540\",\"wid\":\"9b47a3c4057c101cf0395e1334dc0000\",\"descriptor\":\"Social Insurance Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8B\",\"wid\":\"0227dc387a0901afed42c8f6e0656d35\",\"descriptor\":\"Grade 8B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1010\",\"campaign_id\":\"22562\",\"campaign_title\":\"Associate Director, Payroll R1745641\",\"campaign_type\":\"job_application\",\"job_title\":\"Payroll Country Leader\",\"street\":\"EGY Cairo - Samco Building, Chill out Midor complex, 90 North street\",\"address\":\"EGY Cairo - Samco Building, Chill out Midor complex, 90 North street\",\"city\":null,\"state\":\"Cairo\",\"postal_code\":\"11835\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Associate Director, Payroll is responsible for managing and overseeing all operations and activities relating to payroll and staff, for multiple payrolls and vendors ensuring that all payrolls within his\/her designation are accurately and timely processed, and that they comply with applicable regulations and laws. Responsibility will extend to more than one country, or, in limited circumstances, multiple sites, where size is comparable.\",\"long_description\":\"<ul><li>Ensure that payrolls are processed in a timely manner, that they run successfully adhering to established regulatory requirements and laws, including tax and labor laws. This is achieved by setting up and maintaining appropriate policies, standard office operating procedures, and applying international, federal, state, and local payroll tax regulatory requirements<\/li><li>Set up key performance standards for payroll processing and carry out effective management of operations to ensure those standards are met<\/li><li>Identify areas of payroll processing for improvement and generate ways of addressing and settling issues<\/li><li>Provide effective leadership, supervision, and guidance to payroll team members to enable them succeed on their job, including but not limited to setting SMART Goals, providing the team adequate training, guidance, and expertise<\/li><li>Ensure adequate training and development so the payroll staff members have the skills and knowledge to effectively answer customers\u2019 inquiries and questions, and researching, troubleshooting, and resolving cases relating to customer escalations<\/li><li>Plan, supervise, coordinate, and evaluate the work of subordinates and make decisions for hiring, termination or disciplining staff<\/li><li>Ensure robust processes relating to tax and accounting reconciliation processes and execute tax updates are designed, implemented and complied with<\/li><li>Ensure robust processes relating to year end processes involving closing out the calendar year; 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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This role is ideal for a service-driven IT professional with strong Mac OS expertise, a passion for problem-solving, and the ability to thrive in a fast-paced, high-performance environment.<\/p><p><\/p><p><br \/><b>Location:<\/b> Managua, Nicaragua.<\/p><p><\/p><h2>What you will do in this role<\/h2><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><ul><li>Interact with global remote work-at-home analysts through phone, email, instant messaging, and other channels to understand, troubleshoot, diagnose, and resolve IT issues across multiple systems.<\/li><li>Log and manage tickets for every interaction with clear, concise, and near real-time documentation of actions taken.<\/li><li>Deliver a high standard of support while maintaining a strong customer experience, including a CSAT target of 98\/10 based on user feedback.<\/li><li>Meet individual Service Level Objectives of at least 90% across all tickets, regardless of severity, while maintaining a maximum re-open rate of 10%.<\/li><li>Ensure all incidents are properly closed with accurate resolution details, including root cause and relevance to related tickets where applicable.<\/li><li>Prepare and submit end-of-shift reports for tickets requiring follow-through across shifts to support seamless handoffs.<\/li><li>Analyze ticket trends to identify recurring incidents and issues, helping drive root cause identification and global mitigation efforts.<\/li><li>Support continued service improvement initiatives focused on reducing monthly ticket volumes per Technical Support Analyst.<\/li><li>Keep technical knowledge base articles and related documentation current, accurate, and useful.<\/li><li>Coordinate with internal teams to address incidents effectively, document actions thoroughly, and escalate issues appropriately when needed.<\/li><li>Help identify outages and service disruptions that may impact the business.<\/li><li><span>Complete all assigned, mandatory training within the timeframe provided<\/span><\/li><li><span>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports<\/span><\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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AVALON OPERATIONS\",\"reference_id\":\"CORPITAVALONOPS\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01d743b4ba76c10f3b38\",\"descriptor\":\"Concentrix Nicaragua SA (NI)\",\"reference_id\":\"YNI01\",\"custom_reference_id\":null,\"company_reference_id\":\"YNI01\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"maychastine.pronuncial@concentrix.com\"},\"first_name\":\"Chastine Pronuncial (101532826)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1743639\",\"wid\":\"acaef2fdabd3101cdbb075bbb43e0000\",\"descriptor\":\"Associate, Global Service Desk\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T10\",\"wid\":\"b22f09b1fcbb101076a94c552d690000\",\"descriptor\":\"Grade T10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"534\",\"campaign_id\":\"314\",\"campaign_title\":\"NL - 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Dan zoeken we jou!\",\"long_description\":\"<h3><strong><span data-contrast=\\\"none\\\">Wat ga je doen in deze functie?<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/h3>\\n<p>Jij gaat namens Concentrix aan de slag bij het CIBG (Centraal Informatiepunt Beroepen Gezondheidszorg) in Den Haag. Als servicemedewerker ben je het eerste contact voor burgers, zorgverleners en organisaties die te maken krijgen met de registratie voor het BIG-register.<\/p>\\n<p>Je begeleidt telefonisch en\/of via mailcontact zorgpersoneel om hun registratie in het BIG-register compleet te maken. Je beantwoordt vragen over registratie, herregistratie, vragen over Mijn BIG-register en meer. Je zorgt ervoor dat de zorgprofessional kan aantonen dat zij de documenten op orde hebben en zorgt ervoor dat de registratie voltooid kan worden.<\/p>\\n<p>Je kan ook ingezet worden voor de afdeling JVZ (Jaarverantwoording Zorg). Hierbij help je zorgprofessional hun documentatie compleet te maken zodat de overheid op de hoogte is hoe zij de zorgpremiegelden hebben ingezet.<\/p>\\n<p>Je bent verantwoordelijk voor het zorgvuldig en correct registreren van deze documenten en gegevens. Je hebt een groot verantwoordelijkheidsgevoel en begrijpt dat de registratie van zorgpersoneel belangrijk is om de zorg veilig te houden. Vanzelfsprekend verwachten wij dat je verbeterpunten ten aanzien van de dienstverlening signaleert en meldt.<\/p>\\n<h3>Wat bieden wij jou?<\/h3>\\n<p>In deze functie bieden we jou toffe voordelen die je helpen jouw carriere verder vorm te geven:<\/p>\\n<ul>\\n<li>\\n<p>Een salaris van &euro; 15,28 per uur <span data-contrast=\\\"none\\\">(vanaf 21 jaar)&nbsp;<\/span><span data-contrast=\\\"none\\\">en een opbouw van 6,2% pensioen.<\/span>&nbsp;<br \/><em><span data-contrast=\\\"none\\\">De mogelijkheid om inclusief vakantiegeld uit te betalen kan worden aangevraagd.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<\/li>\\n<li>\\n<p>Een inhouse werklocatie bij het Ministerie van VWS pal naast Centraal Station Den Haag met de mogelijkheid om deels vanuit huis te kunnen werken na je inwerkperiode en behalen van de doelstellingen;<\/p>\\n<\/li>\\n<li>\\n<p>Refer-a-friend-bonussen tot 700 euro;<\/p>\\n<\/li>\\n<li>\\n<p>Volledig betaalde training van 5 werkdagen en 1 week inwerkperiode;<\/p>\\n<\/li>\\n<li>\\n<p>De kans voor een brede opleiding binnen team overheid en andere doorgroeimogelijkheden als teammanager worden.<\/p>\\n<\/li>\\n<\/ul>\\n<h3>Wat wij van jou vragen?<\/h3>\\n<p>Alle game-changers zijn bij ons welkom, wat voor achtergrond je ook hebt en de nieuwsgierigheid en bereidbaarheid hebt om te leren. Jouw talent om anderen te helpen en verder te gaan dan WOW past precies bij wat we doen en wie we zijn.<\/p>\\n<p>Concentrix is een geweldige match als je:<\/p>\\n<ul>\\n<li>\\n<p>Proactief, gemotiveerd en oplossingsgericht bent<\/p>\\n<\/li>\\n<li>\\n<p>Minimaal 20 tot 28 uur beschikbaar bent tussen de openingstijden van maandag t\/m vrijdag tussen 08:30-17:00 uur (maximaal kun je 37 uur bij ons werken)<\/p>\\n<\/li>\\n<li>\\n<p>In staat bent om te werken en denken op HBO-niveau\/ MBO-niveau 4<\/p>\\n<\/li>\\n<li>\\n<p>In staat bent om zowel in het Nederlands als Engels gesprekken te voeren in woord en geschrift<\/p>\\n<\/li>\\n<li>\\n<p>Een gezonde dosis empathie hebt en groot verantwoordelijkheidsgevoel<\/p>\\n<\/li>\\n<\/ul>\\n<p>Het is een pluspunt als je:<\/p>\\n<ul>\\n<li>\\n<p>Al je klantenservice ervaring hebt en weet hoe klantenservicesystemen werken<\/p>\\n<\/li>\\n<li>\\n<p>Goede computer skills hebt<\/p>\\n<\/li>\\n<li>\\n<p>Affiniteit met overheid en of zorg<\/p>\\n<\/li>\\n<\/ul>\\n<p>Als je denkt dat je niet aan alle voorwaarden voldoet, moedigen we je aan om toch te solliciteren. We doen ons best om je aan de juiste baan te helpen, of dat nu deze of een andere functie is.<\/p>\\n<h3>Solliciteer direct!<\/h3>\\n<p>Klik op onderstaande knop om direct te solliciteren of neem voor meer informatie contact op met Maria Kerrebijn via <a title=\\\"\\\" href=\\\"mailto:maria.kerrebijn@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener noreferrer\\\">maria.kerrebijn@concentrix.com<\/a> en 0612874456.<\/p>\\n<p><strong>Concentrix is meer dan klantenservice!<\/strong><\/p>\\n<p>Concentrix is een wereldwijde organisatie en we zetten ons niet alleen in voor onze eigen medewerkers maar helpen ook graag de wereld om ons heen.<\/p>\\n<ul>\\n<li>Zo hebben we afgelopen Sinterklaas seizoen cadeaus ingepakt voor de organisatie Sintvoorieder1. Doen we mee aan inzamelingsacties voor COA locaties in Groningen en ondersteunen we 250 andere inzamelingsacties over de hele wereld.<\/li>\\n<li>Ook de natuur vergeten we niet en hebben we de belofte gemaakt om ons watergebruik te verminderen met 50% tegen 2030.<\/li>\\n<li>Doen we op veel locaties mee aan World Clean Up Day! Waarbij we zwerfafval opruimen rond onze kantoren.<\/li>\\n<li>En hebben we per 2025 al 1,11 miljoen bomen gepland met als doel 2 miljoen in 2030.<\/li>\\n<\/ul>\\n<p><strong>Meer weten over Concentrix?<\/strong><\/p>\\n<p>Bezoek onze website &nbsp;op <a href=\\\"https:\/\/www.concentrix.com\/nl\/about\/\\\">About Concentrix<\/a> of leer over onze stappen in AI op <a href=\\\"https:\/\/www.concentrix.com\/nl\/ix-hello\/\\\">iX Hello - Concentrix<\/a><\/p>\\n<p>Of vlog ons op de socials voor meer over Concentrix Nederland: <a href=\\\"https:\/\/www.facebook.com\/ConcentrixNL\/\\\">Facebook<\/a>, <a href=\\\"https:\/\/www.instagram.com\/concentrixnl\/\\\">Instagram<\/a> of <a href=\\\"https:\/\/www.tiktok.com\/@concentrixnl\\\">TikTok<\/a><\/p>\",\"ats_external_id\":\"NL-314\",\"location\":\"The Hague, Zuid-Holland\",\"job_type\":\"part_time\",\"salary\":\"15\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-28T11:57:03.320+02:00\",\"created_at\":\"2026-07-21T13:20:26.306+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTQ?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"nl\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"1723\",\"campaign_id\":\"1275\",\"campaign_title\":\"Advisor I, Customer Service R1747967\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager - Lisbon, Potugal\",\"street\":\"PRT Lisbon - Av. 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Atrav\u00e9s da nossa abordagem ESG, colocamos as pessoas no centro das nossas prioridades, por isso n\u00e3o espere mais para se juntar a n\u00f3s e partilhar a sua experi\u00eancia em equipas din\u00e2micas e apaixonadas.<\/p><p><\/p><p>Trabalhando num contexto internacional, como parte da equipa de Gest\u00e3o de Contas, procuramos um(a) Gestor(a) de Contas cujas responsabilidades incluir\u00e3o o seguinte:<\/p><ul><li>Garantir a gest\u00e3o administrativa associada \u00e0s contas de clientes pelas quais ser\u00e1 respons\u00e1vel (seguimento das contas, correspond\u00eancia, acompanhamento de disputas, entre outros)<\/li><li>Realizar uma an\u00e1lise financeira e de solv\u00eancia inicial dos nossos clientes<\/li><li>Monitorizar o balan\u00e7o de contas a receber, d\u00edvidas em aberto e efetuar os lembretes necess\u00e1rios de acordo com os procedimentos estabelecidos;<\/li><li>Gerir e acompanhar planos de pagamento<\/li><li>Estabelecer uma rela\u00e7\u00e3o privilegiada com fornecedores e clientes;<\/li><li>Trabalhar em estreita colabora\u00e7\u00e3o com os departamentos de pagamentos<\/li><\/ul><p><\/p><p><b><u>Perfil Requirido<\/u><\/b><\/p><p>Licenciatura em Finan\u00e7as\/Contabilidade\/Neg\u00f3cios\/Gest\u00e3o ou equivalente (2\/3 anos de forma\u00e7\u00e3o superior);<\/p><p>Experi\u00eancia em Gest\u00e3o de Cr\u00e9ditos ser\u00e1 valorizada;<\/p><p>Fluente em portugu\u00eas, com bom n\u00edvel de ingl\u00eas (leitura, escrita, conversa\u00e7\u00e3o); italiano ou espanhol ser\u00e3o considerados uma mais-valia;<\/p><p>Conhecimentos avan\u00e7ados de Microsoft Office (Word, Excel).<\/p><p><\/p><p><b><u>Compet\u00eancias<\/u><\/b><\/p><p>Esp\u00edrito de equipa e boas capacidades de comunica\u00e7\u00e3o;<\/p><p>Boas compet\u00eancias interpessoais, capacidade de ouvir os nossos clientes;<\/p><p>Autonomia e iniciativa;<\/p><p>Orienta\u00e7\u00e3o para propostas e solu\u00e7\u00f5es;<\/p><p>Capacidade de an\u00e1lise e s\u00edntese;<\/p><p>Habilidades organizacionais e rigor;<\/p><p>Capacidade de adapta\u00e7\u00e3o ao uso do nosso software interno.<\/p><p><\/p><p><b><u>Informa\u00e7\u00f5es sobre o posto<\/u><\/b><\/p><p>Contrato Tempor\u00e1rio \u2013 Substitui\u00e7\u00e3o de Licen\u00e7a de Maternidade<\/p><p>Vaga dispon\u00edvel a partir de dezembro de 2026<\/p><p>Localizado em Lisboa, Portugal<\/p><p>Possibilidade de teletrabalho at\u00e9 3 dias por semana<\/p>\",\"ats_external_id\":\"R1747967\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"full_time\",\"salary\":\"1300\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-23T21:12:29.544+01:00\",\"created_at\":\"2026-07-21T13:08:51.612+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjc1?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjc1\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1013\",\"campaign_id\":\"22491\",\"campaign_title\":\"Representative, Physical Security R1742772\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de seguridad f\u00edsica - SENTURA\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"The Sr. Representative, Physical Security is responsible for overseeing and implementing physical security programs based on physical security standard, policies and procedures and services within the assigned site\/s. 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New Employees<\/li><\/ul>\",\"ats_external_id\":\"R1742772\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-07-24T04:03:59.996+08:00\",\"created_at\":\"2026-07-21T08:04:53.198+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ5MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Representante-de-seguridad-fsica---SENTURA_R1742772\/apply\",\"head_count\":\"3\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Physical Security\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"organization_reference_id\":\"MCNMX\"},\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rosario.limon@concentrix.com\"},\"first_name\":\"Lim\u00f3n Murrieta, Rosario Refugio\"},\"categories\":[{\"descriptor\":\"CF Physical Security\"}],\"recruiters\":[{\"id\":\"102600318\",\"wid\":\"da7d7d2449a21010318b1fcd3c6a0000\",\"descriptor\":\"Rosario Lim\u00f3n Murrieta (102600318)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2712\",\"descriptor\":\"Representative, Physical Security\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-380867\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Representante-de-seguridad-fsica---SENTURA_R1742772\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Representante-de-seguridad-fsica---SENTURA_R1742772\/apply\",\"job_requisition_id\":\"R1742772\"}],\"organizations\":[{\"wid\":\"f9af6d72609801833fc9c56f4d0631be\",\"descriptor\":\"W0111 - Opexother - CRMRESO\",\"reference_id\":\"CRMRESO\",\"custom_reference_id\":\"CRMRESO\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNMX\"},{\"wid\":\"b67da9176e3d106324de7d329ac3326f\",\"descriptor\":\"Z031 Asset Planning & Site Admin\",\"reference_id\":\"Z031\",\"custom_reference_id\":\"Z031\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"jose.gomez17@concentrix.com\"},\"first_name\":\"Jose Gomez Martinez (103589752)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1742772\",\"wid\":\"acaef2fdabd3101cbc41f48639250000\",\"descriptor\":\"Representante de seguridad f\u00edsica - SENTURA\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Bachelor&#39;s degree from any accredited institution or equivalent work experience in Corporate Security, Military<span>\u00a0 <\/span>or Law Enforcement (a few years experience in physical security operations and\/or safety management).<\/li><li>Sense of professionalism and ability to develop relationships.<\/li><li>Strong attention to detail.<\/li><li>Self-starter, sense of urgency, and works well under pressure.<\/li><li>Ability to multi-task, prioritize, and meet timelines on deliverables.<\/li><li>Proficient in Microsoft Office.<\/li><li>Good communication skills; able to understand and provide security-related instructions.<\/li><li>Ability to explain audit observations and teach corrections.<\/li><li>Firm but respectful.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1014\",\"campaign_id\":\"22471\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1748547\",\"campaign_type\":\"job_application\",\"job_title\":\"Java Full stack Developer\",\"street\":\"Omaha, NE 68179\",\"address\":\"Omaha, NE 68179\",\"city\":\"Omaha\",\"state\":\"Nebraska\",\"postal_code\":\"68179\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Role: Java Full stack Developer<\/b><\/p><p><b>Location: Omaha, NE (Onsite - 5 days a week)<\/b><\/p><p><\/p><p><b>Job Summary:<\/b><\/p><p>We are looking for an experienced <b>Java Full Stack Developer<\/b> with a strong background in delivering high-quality, zero-defect projects. The ideal candidate will possess exceptional analytical skills, drive technical excellence through code reviews, and mentor junior developers.<\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li>Develop and maintain enterprise applications using Java 8, Spring Boot, and REST APIs.<\/li><li>Design and optimize queries for SQL and Oracle databases.<\/li><li>Collaborate with UI\/UX designers to develop user interfaces, preferably using Angular 8.<\/li><li>Integrate systems using JMS, Kafka, and GIS technologies.<\/li><li>Conduct code reviews and mentor junior developers.<\/li><li>Participate in Agile development practices.<\/li><\/ul><p><\/p><p><b>Technical Requirements<\/b><\/p><p><b>Must-Have Skills<\/b><\/p><ul><li><b>Languages &amp; Core:<\/b> Java 8, Core Java \/ J2EE fundamentals, REST APIs<\/li><li><b>Frontend:<\/b> Angular 8<\/li><li><b>Frameworks &amp; Databases:<\/b> Spring Boot, Spring, Hibernate (or proficiency in JSF \/ Struts), MongoDB, MySQL, Oracle Database (very strong skills essential)<\/li><li><b>Big Data &amp; Messaging:<\/b> Apache Spark, Kafka (or other messaging services)<\/li><li><b>Cloud &amp; Infrastructure:<\/b> AWS SDK (Basic), Azure SDK (Basic)<\/li><\/ul><p><b>Good-to-Have Skills<\/b><\/p><ul><li><b>DevOps &amp; Tools:<\/b> Docker, Linux (Basic), ETL Tools, Integration Testing<\/li><li><b>IoT &amp; Cloud Services:<\/b> IoT, Azure IoT Hub, Azure Event Hub<\/li><li><b>Data &amp; Methodologies:<\/b> Data Analytics (Tableau), Agile Development Methodology<\/li><\/ul><p><b>Desired Profile &amp; Responsibilities<\/b><\/p><ul><li><b>Problem-Solving &amp; Communication:<\/b> Strong analytical and problem-solving abilities paired with very good communication skills.<\/li><li><b>Leadership &amp; Quality:<\/b> Capable of conducting thorough code reviews, mentoring junior developers, and driving a culture of &#34;First Time Right&#34; with zero production defects.<\/li><li><b>Integration Experience:<\/b> Prior experience with Web Services or JMS is a strong plus.<\/li><\/ul><p><\/p><p>The base salary for this position is $92,250 to $102,580 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><\/p><p>#LI-Onsite<br \/>#Omaha<br \/>#Nebraska<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1748547\",\"location\":\"Omaha, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T04:04:19.477+08:00\",\"created_at\":\"2026-07-21T00:05:37.559+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Java-Full-stack-Developer_R1748547\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Omaha\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68179\",\"primary_location\":{\"id\":\"LOCATION-3-10266\",\"wid\":\"ee01a862fbcf1009c58b3f08f7260000\",\"descriptor\":\"Omaha, NE 68179\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shaik.ahamed1@concentrix.com\"},\"first_name\":\"Ahamed, Shaik\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"},{\"id\":\"103385864\",\"wid\":\"864855068eed102625af2f3703330000\",\"descriptor\":\"Shaik Ahamed (103385864)\"},{\"id\":\"102010144\",\"wid\":\"871dd66c54300107b3c81faa397e0000\",\"descriptor\":\"Nancy Morales Paez (102010144)\"},{\"id\":\"102012330\",\"wid\":\"f81830f171380107b57167912f2c0000\",\"descriptor\":\"Khaja Nasiruddin Mohammed (102012330)\"},{\"id\":\"101887421\",\"wid\":\"9ee8274459cf0130a88e3371c80f0a92\",\"descriptor\":\"Ericka Garro Montenegro (101887421)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384648\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Java-Full-stack-Developer_R1748547\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Java-Full-stack-Developer_R1748547\/apply\",\"job_requisition_id\":\"R1748547\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. 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Fran\u00e7ais\",\"street\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"address\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"city\":\"COTONOU\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":null,\"country\":\"Benin\",\"short_description\":\"\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client ! <\/b><b>&#x1f31f;<\/b><\/p><ul><li><b>Qui sommes-nous ?<\/b><br \/>Concentrix est une entreprise internationale implant\u00e9e dans plus de 70 pays &#x1f30d;. Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence \u2728, dans un environnement inclusif, collaboratif et innovant &#x1f91d;.<\/li><\/ul><p><\/p><ul><li><b>Votre mission en tant que Technicien Informatique <\/b><b>&#x1f4cb;<\/b><\/li><\/ul><p><b>Objectifs du poste :<\/b><\/p><p>Vous serez charg\u00e9 d\u2019assurer, au quotidien, le maintien en condition op\u00e9rationnelle de l\u2019infrastructure t\u00e9l\u00e9coms et r\u00e9seau n\u00e9cessaire au bon fonctionnement de l\u2019ensemble des d\u00e9partements de l\u2019entreprise. \u00c0 ce titre, vos principales missions seront les suivantes.<\/p><p><b>Responsabilit\u00e9s principales :<\/b><\/p><ul><li>Installer, configurer et assurer le maintien en condition op\u00e9rationnelle des mat\u00e9riels et des syst\u00e8mes d\u2019exploitation.<\/li><li>Participer \u00e0 l\u2019installation et \u00e0 la configuration des syst\u00e8mes informatiques et t\u00e9l\u00e9coms, conform\u00e9ment aux demandes internes, \u00e0 la politique de l\u2019entreprise et aux r\u00e9glementations en vigueur.<\/li><li>Assurer la maintenance mat\u00e9rielle et logicielle des syst\u00e8mes informatiques et t\u00e9l\u00e9coms.<\/li><li>Optimiser les ressources techniques afin de pr\u00e9venir les pannes et les dysfonctionnements.<\/li><li>Veiller \u00e0 l\u2019application des proc\u00e9dures de maintenance pr\u00e9ventive.<\/li><li>Veiller \u00e0 la sauvegarde des donn\u00e9es ainsi qu\u2019\u00e0 leur int\u00e9grit\u00e9 sur le site d\u2019affectation.<\/li><li>Veiller \u00e0 la mise en application des r\u00e8gles de s\u00e9curit\u00e9, aider \u00e0 la pr\u00e9paration aux diff\u00e9rents audits.<\/li><li>Accompagner les utilisateurs dans l\u2019utilisation des mat\u00e9riels et logiciels en production.<\/li><li>\u00catre force de proposition dans l\u2019am\u00e9lioration des bonnes pratiques de gestion des services informatiques.<\/li><li>Veiller \u00e0 la mise \u00e0 jour r\u00e9gulier du parc informatique<\/li><\/ul><p><\/p><p><\/p><ul><li><b>Ce que nous vous offrons<\/b> &#x1f3c6;<br \/>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<ul><li>Conditions de travail optimales &#x1f331;:<\/li><li>Un environnement de travail valorisant la qualit\u00e9 de vie au travail. &#x1f31e;<\/li><li>Formation continue pour am\u00e9liorer vos comp\u00e9tences et rester \u00e0 jour avec les pratiques comptables. &#x1f4da;<\/li><li>Opportunit\u00e9s de d\u00e9veloppement professionnel dans un groupe international.<\/li><\/ul><\/li><\/ul><p><\/p><ul><li><b>Le profil recherch\u00e9<\/b> &#x1f50d;<\/li><\/ul><p>Nous recherchons des talents qui ont :<\/p><p><b>Formation<\/b> : \u00catre titulaire d\u2019un dipl\u00f4me de niveau BAC&#43;3 en r\u00e9seaux informatiques ou dans un domaine \u00e9quivalent.<\/p><p><b>Exp\u00e9rience<\/b> :<\/p><p>Justifier d\u2019une exp\u00e9rience professionnelle confirm\u00e9e d\u2019au moins 2 ans en r\u00e9seaux, syst\u00e8mes ou support IT.<\/p><p><\/p><p><b>Comp\u00e9tences techniques<\/b> :<\/p><p>Disposer d\u2019une bonne ma\u00eetrise des environnements informatiques suivants : Windows Server, Active Directory, serveur de fichiers, DHCP, ainsi que Windows 11 pour l\u2019installation et le support utilisateur.<\/p><p>Maitriser le LAN, WAN.<\/p><p>Ma\u00eetrise des outils informatiques (Excel, Word, Outlook).<\/p><p><\/p><p><b>Aptitudes personnelles<\/b> :<\/p><p>Faire preuve de rigueur, de fiabilit\u00e9 et d\u2019un bon sens de l\u2019organisation.<\/p><p>\u00catre r\u00e9actif et proactif face aux situations d\u2019urgence.<\/p><p>Int\u00e9grit\u00e9 et sens des responsabilit\u00e9s.<\/p><p>Bonnes capacit\u00e9s relationnelles et de n\u00e9gociation.<\/p><p>Discr\u00e9tion et respect de la confidentialit\u00e9.<\/p><p>Autonomie et proactivit\u00e9.<\/p><p>Parler l\u2019anglais serait un atout.<\/p><p><\/p><p><b>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ?<\/b> Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et satisfaction client se rencontrent ! &#x1f680;<\/p>\",\"ats_external_id\":\"R1748426\",\"location\":\"COTONOU, Littoral Department\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T06:06:26.657+08:00\",\"created_at\":\"2026-07-20T22:05:30.230+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Technicien-Informatique--F-H----Cotonou---Franais_R1748426\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"IT Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"COTONOU\",\"state\":null,\"country\":{\"wid\":\"beb6ea2b448f411399a9f5ed7a5d9559\",\"iso2\":\"BJ\",\"iso3\":\"BEN\",\"descriptor\":\"Benin\",\"iso_numeric\":\"204\"},\"postal_code\":null,\"primary_location\":{\"id\":\"BJ-COT-QUART-01\",\"wid\":\"68dbf0c92c83101d8a5b073f39c30000\",\"descriptor\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"gedeon.aihonnou@concentrix.com\"},\"first_name\":\"Aihonnou, G\u00e9d\u00e9on\"},\"categories\":[{\"descriptor\":\"CF IT Operations\"}],\"recruiters\":[{\"id\":\"103600330\",\"wid\":\"26aae737f173100c53d1b36e3c5c0000\",\"descriptor\":\"G\u00e9d\u00e9on Aihonnou (103600330)\"},{\"id\":\"103073508\",\"wid\":\"8e88d1e00b0610032b07828b1b730000\",\"descriptor\":\"Merveille Fifame Aurelia SEGNON (103073508)\"},{\"id\":\"103304078\",\"wid\":\"ea17deeb40a4100e3204ebd22d9b0000\",\"descriptor\":\"Aicha Garba (103304078)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0022\",\"descriptor\":\"Technical I, IT Operations (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-380265\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Technicien-Informatique--F-H----Cotonou---Franais_R1748426\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Technicien-Informatique--F-H----Cotonou---Franais_R1748426\/apply\",\"job_requisition_id\":\"R1748426\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"innocent.gassissoulitassou@concentrix.com\"},\"first_name\":\"Innocent Gassissou Litassou (102564520)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1748426\",\"wid\":\"1f400f02d5da101c9d92ca019a9d0000\",\"descriptor\":\"Technicien Informatique (F\/H) \u2013 Cotonou - Fran\u00e7ais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_T10\",\"wid\":\"b22f09b1fcbb101076a94c552d690000\",\"descriptor\":\"Grade T10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"572\",\"campaign_id\":\"38967\",\"campaign_title\":\"Advisor I, Customer Service R1727862\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Hyderabad - Unit No. 601 6th Flr Maximus Building 2A Mindspace\",\"address\":\"IND Hyderabad - Unit No. 601 6th Flr Maximus Building 2A Mindspace\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500081\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core <span>Responsibilities\u00a0<\/span><\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b><span>Disclaimer\u00a0\u00a0<\/span> <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b><span>https:\/\/www.concentrix.com\/scam-warning\/<\/span><\/b><\/span><\/a><\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727862\",\"location\":\"Hyderabad, Telang\u0101na\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-21T22:06:19.156+08:00\",\"created_at\":\"2026-07-20T22:05:08.206+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODk2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad---Unit-No-601-6th-Flr-Maximus-Building-2A-Mindspace\/Customer-Service-Representative_R1727862\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"500081\",\"primary_location\":{\"id\":\"IN-HYD-HITEC-08\",\"wid\":\"758ad1e978e51025c1aec17850f70000\",\"descriptor\":\"IND Hyderabad - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727853\",\"location\":\"Bhubaneswar, Odisha\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T12:07:05.478+08:00\",\"created_at\":\"2026-07-20T22:05:06.694+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODk2Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bhubaneshwar-Rajmahal-MLCP-4th--5th-Flrs\/Customer-Service-Representative_R1727853\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bhubaneswar\",\"state\":\"Odisha\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"751009\",\"primary_location\":{\"id\":\"IN-BHU-RAJML-01\",\"wid\":\"9cc777fc9a92100a1e9b510dfc190000\",\"descriptor\":\"IND Bhubaneswar - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Concentrix is seeking an experienced <b>Cloud Solution Architect<\/b> <b>(CSA)<\/b> specializing in <b>Exchange Online, Exchange Server, and Microsoft 365 Administration &amp; Governance<\/b> to help customers modernize their messaging and collaboration platforms.<\/p><p>The successful candidate will serve as a <b>trusted technical advisor<\/b> for enterprise customers, leading Exchange migrations, Microsoft 365 administration initiatives, governance programs, and operational transformation projects<\/p><p><\/p><p>Key Responsibilities<\/p><p><b>Messaging &amp; Collaboration Architecture<\/b><\/p><ul><li><p>Design and architect enterprise-scale messaging solutions based on Microsoft best practices.<\/p><\/li><li><p>Lead Exchange modernization and transformation initiatives.<\/p><\/li><li><p>Define migration strategies from on-premises Exchange environments to Exchange Online.<\/p><\/li><li><p>Develop long-term messaging and collaboration roadmaps.<\/p><\/li><li><p>Conduct architecture reviews and technical assessments.<\/p><\/li><\/ul><p><b>Exchange Online &amp; Exchange Server<\/b><\/p><ul><li><p>Design, implement, and optimize Exchange Online environments.<\/p><\/li><li><p>Lead Exchange Hybrid and migration projects.<\/p><\/li><li><p>Manage mail flow architecture, transport rules, connectors, and routing configurations.<\/p><\/li><li><p>Design and review High Availability (DAG) and Disaster Recovery strategies for Exchange Server.<\/p><\/li><li><p>Troubleshoot complex messaging and coexistence scenarios.<\/p><\/li><\/ul><p><b>Microsoft 365 Administration<\/b><\/p><ul><li><p>Administer and govern Microsoft 365 tenant services.<\/p><\/li><li><p>Manage 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COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"address\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"city\":\"COTONOU\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":null,\"country\":\"Benin\",\"short_description\":\"\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client ! &#x1f31f;<\/b><\/p><ul><li><b>Qui sommes-nous ?<\/b><br \/>Concentrix est une entreprise internationale implant\u00e9e dans plus de 70 pays &#x1f30d;. Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence \u2728, dans un environnement inclusif, collaboratif et innovant &#x1f91d;.<\/li><\/ul><p><\/p><ul><li><b>Votre mission en tant que Charg\u00e9(e) des Moyens G\u00e9n\u00e9raux <\/b><b>&#x1f4cb;<\/b><\/li><\/ul><p><b>Objectifs du poste :<\/b><\/p><p>Le\/La Charg\u00e9(e) des Moyens G\u00e9n\u00e9raux assure la gestion, le suivi et l&#39;optimisation des ressources mat\u00e9rielles et logistiques de l&#39;entreprise. Il\/Elle veille au bon fonctionnement des \u00e9quipements, \u00e0 la gestion des prestataires de services et \u00e0 l&#39;entretien des locaux, dans le respect des proc\u00e9dures internes et des budgets allou\u00e9s.<\/p><p><b>Responsabilit\u00e9s principales :<\/b><\/p><p><b>A. Gestion du patrimoine et des \u00e9quipements<\/b><\/p><ul><li>Tenir \u00e0 jour l&#39;inventaire du mat\u00e9riel et des \u00e9quipements de l&#39;entreprise<\/li><li>Assurer le suivi des entr\u00e9es et sorties de mat\u00e9riel selon les proc\u00e9dures \u00e9tablies<\/li><li>Coordonner les op\u00e9rations de maintenance, r\u00e9paration et remplacement des \u00e9quipements<\/li><li>Veiller \u00e0 la conformit\u00e9 et \u00e0 la tra\u00e7abilit\u00e9 des mouvements de biens<\/li><\/ul><p><\/p><p><b>B. Gestion des prestataires<\/b><\/p><ul><li>Identifier, s\u00e9lectionner et suivre les prestataires de services (maintenance, nettoyage, s\u00e9curit\u00e9, fournitures\u2026)<\/li><li>G\u00e9rer les contrats de prestation et s&#39;assurer du respect des engagements contractuels<\/li><li>\u00c9valuer la performance des prestataires et proposer des ajustements si n\u00e9cessaire<\/li><\/ul><p><\/p><p><b>C. Gestion des locaux et de la logistique<\/b><\/p><ul><li>Superviser l&#39;entretien et la propret\u00e9 des locaux<\/li><li>Assurer la gestion des espaces de travail et des am\u00e9nagements<\/li><li>G\u00e9rer les approvisionnements en fournitures de bureau et consommables<\/li><li>Coordonner les d\u00e9m\u00e9nagements, r\u00e9am\u00e9nagements et travaux \u00e9ventuels<\/li><\/ul><p><\/p><p><b>D. Suivi budg\u00e9taire et administratif<\/b><\/p><ul><li>Participer \u00e0 l&#39;\u00e9laboration du budget des moyens g\u00e9n\u00e9raux<\/li><li>Suivre les d\u00e9penses et produire des reportings r\u00e9guliers \u00e0 la hi\u00e9rarchie<\/li><li>G\u00e9rer les bons de commande, factures et documents administratifs li\u00e9s aux achats<\/li><\/ul><p><\/p><p><\/p><ul><li><b>Ce que nous vous offrons<\/b> &#x1f3c6;<br \/>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<ul><li>Conditions de travail optimales &#x1f331;:<\/li><li>Un environnement de travail valorisant la qualit\u00e9 de vie au travail. &#x1f31e;<\/li><li>Formation continue pour am\u00e9liorer vos comp\u00e9tences et rester \u00e0 jour avec les pratiques comptables. &#x1f4da;<\/li><li>Opportunit\u00e9s de d\u00e9veloppement professionnel dans un groupe international.<\/li><\/ul><\/li><\/ul><p><\/p><ul><li><b>Le profil recherch\u00e9<\/b> &#x1f50d;<\/li><\/ul><p>Nous recherchons des talents qui ont :<\/p><p><b>Formation<\/b> : Bac&#43;3 minimum en Gestion, Logistique, Administration des entreprises ou domaine \u00e9quivalent.<\/p><p><b>Exp\u00e9rience<\/b> :<\/p><p>3 \u00e0 5 ans d&#39;exp\u00e9rience \u00e0 un poste similaire (Moyens G\u00e9n\u00e9raux, Logistique, Facilities Management).<\/p><p>Exp\u00e9rience av\u00e9r\u00e9e dans la gestion de prestataires et d&#39;inventaires<\/p><p><\/p><p><b>Comp\u00e9tences techniques<\/b> :<\/p><p>Connaissance des proc\u00e9dures d&#39;achat et de gestion de stocks.<\/p><p>Capacit\u00e9 \u00e0 lire et suivre des contrats de prestation.<\/p><p>Ma\u00eetrise des outils informatiques (Excel, Word, Outlook).<\/p><p><b>Aptitudes personnelles<\/b> :<\/p><p>Rigueur, sens de l&#39;organisation et souci du d\u00e9tail<\/p><p>Int\u00e9grit\u00e9 et sens des responsabilit\u00e9s<\/p><p>Bonnes capacit\u00e9s relationnelles et de n\u00e9gociation<\/p><p>Discr\u00e9tion et respect de la confidentialit\u00e9<\/p><p>Autonomie et proactivit\u00e9.<\/p><p><\/p><p><b>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ?<\/b> Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et satisfaction client se rencontrent ! 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We\u2019re seeking an <b>Experience Design Manager<\/b> to lead end-to-end UX design for a product area within Concentrix while also leading and developing a team of designers. 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Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Ein branchen&uuml;bliches Gehalt mit zus&auml;tzlichen <strong>attraktiven Verkaufspr&auml;mien.<\/strong><\/li>\\n<li>Eine unbefristete Anstellung in <strong>Voll- oder Teilzeit<\/strong> (ab 80% pro Woche).<\/li>\\n<li>Die <strong>Wochenenden sind frei<\/strong> und geh&ouml;ren dir!<\/li>\\n<li>Eine <strong>flexible Einsatzplanung<\/strong>, mit der sich f&uuml;r jede Lebenslage eine passende L&ouml;sung finden l&auml;sst.<\/li>\\n<li>Regelm&auml;ssige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/li>\\n<li>Interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten <\/strong>und das sogar weltweit.<\/li>\\n<li>Ein <strong>modernes und angenehmes Arbeitsumfeld <\/strong>in einem motivierten Team.<\/li>\\n<li>Eine Vielzahl an <strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter <span data-teams=\\\"true\\\">0 78 220 78 49<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Schweiz AG&nbsp;<br \/>Richtistrasse 5, CH-8304 Wallisellen &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<br \/><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<br \/>Gem&auml;ss schweizerischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in der Schweiz verf&uuml;gen.<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"CH-1050\",\"location\":\"Wallisellen, Z\u00fcrich\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"CHF\",\"updated_at\":\"2026-08-20T07:04:44.378+02:00\",\"created_at\":\"2026-07-20T13:41:06.807+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDUw?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDUw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1642\",\"campaign_id\":\"1049\",\"campaign_title\":\"GTM \/ CH \/ WAL \/ Swisscom \/ German-English_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundendienstmitarbeiter (m\/w\/d) mit Verkaufstalent im Gesch\u00e4ftskundenbereich - Deutsch-Englisch\",\"street\":\"Richtistrasse 5\",\"address\":\"Richtistrasse 5\",\"city\":\"Wallisellen\",\"state\":\"Z\u00fcrich\",\"postal_code\":\"8304\",\"region\":\"Z\u00fcrich\",\"country\":\"Switzerland\",\"short_description\":\"Bewirb dich jetzt! Deutsch-Englischer Support!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenbetreuer (m\/w\/d) f&uuml;r Gesch&auml;ftskunden<\/strong>.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Start: 07.09.2026<\/li>\\n<li>Pensum: 80-100%<\/li>\\n<li>Standort: Wallisellen ZH<\/li>\\n<li>Montag - Freitag, zwischen 08:00 und 17:30 Uhr &ndash; freie Wochenenden!<\/li>\\n<li>Outbound<\/li>\\n<li>Supportsprachen: Deutsch und Englisch<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unbefristet<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen telefonischen Kundenanfragen aus dem Telekommunikationsbereich.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Du <strong>ber&auml;tst unsere Kunden professionell<\/strong> und freundlich &uuml;ber unsere <strong>Telekommunikationsprodukte und -dienstleistungen.<\/strong><\/li>\\n<li><strong>Verkaufe aktiv Produkte und Dienstleistungen <\/strong>mit dem Ziel, die Verkaufsziele zu erreichen und zu &uuml;bertreffen.<\/li>\\n<li>Unterst&uuml;tze unsere Kunden bei <strong>Anfragen und Problemen<\/strong>, um ihre&nbsp;<strong>Zufriedenheit sicherzustellen.<\/strong><\/li>\\n<li>Bleibe auf dem neuesten Stand unserer Produktpalette und der unserer Wettbewerber, um <strong>kompetent beraten <\/strong>zu k&ouml;nnen.<\/li>\\n<li><strong>Pflege Kundenbeziehungen <\/strong>durch regelm&auml;ssige und <strong>proaktive Ansprache<\/strong>.<\/li>\\n<li><strong>Erkenne Verkaufschancen <\/strong>und nutze <strong>Cross- und Upselling-Strategien<\/strong>.<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen.<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. 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Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Ein branchen&uuml;bliches Gehalt mit zus&auml;tzlichen <strong>attraktiven Verkaufspr&auml;mien.<\/strong><\/li>\\n<li>Eine unbefristete Anstellung in <strong>Voll- oder Teilzeit<\/strong> (ab 80% pro Woche).<\/li>\\n<li>Die <strong>Wochenenden sind frei<\/strong> und geh&ouml;ren dir!<\/li>\\n<li>Eine <strong>flexible Einsatzplanung<\/strong>, mit der sich f&uuml;r jede Lebenslage eine passende L&ouml;sung finden l&auml;sst.<\/li>\\n<li>Regelm&auml;ssige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/li>\\n<li>Interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten <\/strong>und das sogar weltweit.<\/li>\\n<li>Ein <strong>modernes und angenehmes Arbeitsumfeld <\/strong>in einem motivierten Team.<\/li>\\n<li>Eine Vielzahl an <strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter <span data-teams=\\\"true\\\">0 78 220 78 49<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Schweiz AG&nbsp;<br \/>Richtistrasse 5, CH-8304 Wallisellen &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<br \/><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<br \/>Gem&auml;ss schweizerischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in der Schweiz verf&uuml;gen.<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"CH-1049\",\"location\":\"Wallisellen, Z\u00fcrich\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"CHF\",\"updated_at\":\"2026-08-20T07:05:02.156+02:00\",\"created_at\":\"2026-07-20T13:40:52.708+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQ5?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQ5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1643\",\"campaign_id\":\"1048\",\"campaign_title\":\"GTM \/ CH \/ WAL \/ Swisscom \/ German-Italian_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundendienstmitarbeiter (m\/w\/d) mit Verkaufstalent im Gesch\u00e4ftskundenbereich - Deutsch-Italienisch\",\"street\":\"Richtistrasse 5\",\"address\":\"Richtistrasse 5\",\"city\":\"Wallisellen\",\"state\":\"Z\u00fcrich\",\"postal_code\":\"8304\",\"region\":\"Z\u00fcrich\",\"country\":\"Switzerland\",\"short_description\":\"Bewirb dich jetzt! Deutsch-Italienischer Support!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenbetreuer (m\/w\/d) f&uuml;r Gesch&auml;ftskunden<\/strong>.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Start: 07.09.2026<\/li>\\n<li>Pensum: 80-100%<\/li>\\n<li>Standort: Wallisellen ZH<\/li>\\n<li>Montag - Freitag, zwischen 08:00 und 17:30 Uhr &ndash; freie Wochenenden!<\/li>\\n<li>Outbound<\/li>\\n<li>Supportsprachen: Deutsch und Italienisch<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unbefristet<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen telefonischen Kundenanfragen aus dem Telekommunikationsbereich.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Du <strong>ber&auml;tst unsere Kunden professionell<\/strong> und freundlich &uuml;ber unsere <strong>Telekommunikationsprodukte und -dienstleistungen.<\/strong><\/li>\\n<li><strong>Verkaufe aktiv Produkte und Dienstleistungen <\/strong>mit dem Ziel, die Verkaufsziele zu erreichen und zu &uuml;bertreffen.<\/li>\\n<li>Unterst&uuml;tze unsere Kunden bei <strong>Anfragen und Problemen<\/strong>, um ihre&nbsp;<strong>Zufriedenheit sicherzustellen.<\/strong><\/li>\\n<li>Bleibe auf dem neuesten Stand unserer Produktpalette und der unserer Wettbewerber, um <strong>kompetent beraten <\/strong>zu k&ouml;nnen.<\/li>\\n<li><strong>Pflege Kundenbeziehungen <\/strong>durch regelm&auml;ssige und <strong>proaktive Ansprache<\/strong>.<\/li>\\n<li><strong>Erkenne Verkaufschancen <\/strong>und nutze <strong>Cross- und Upselling-Strategien<\/strong>.<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen.<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li><strong>Sehr gute Deutsch- und Italienischkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Du sprichst zus&auml;tzlich <strong>Schweizerdeutsch<\/strong>.<\/li>\\n<li>Du hast <strong>Spass <\/strong>am Vertrieb und bringst &Uuml;berzeugungskraft mit.<\/li>\\n<li>Du hast eine <strong>starke Kunden- und Serviceorientierung<\/strong>.<\/li>\\n<li><strong>Komplexe, technische Sachverhalte<\/strong> kannst du <strong>verst&auml;ndlich erkl&auml;ren<\/strong>.<\/li>\\n<li>Deine <strong>Ziele zu erreichen<\/strong> hat oberste Priorit&auml;t.<\/li>\\n<li>Du <strong>arbeitest<\/strong> erfolgreich <strong>selbst&auml;ndig und im Team<\/strong>.<\/li>\\n<li>Du bringst <strong>Begeisterung f&uuml;r technische Produkte<\/strong> und Innovationen mit.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Ein branchen&uuml;bliches Gehalt mit zus&auml;tzlichen <strong>attraktiven Verkaufspr&auml;mien.<\/strong><\/li>\\n<li>Eine unbefristete Anstellung in <strong>Voll- oder Teilzeit<\/strong> (ab 80% pro Woche).<\/li>\\n<li>Die <strong>Wochenenden sind frei<\/strong> und geh&ouml;ren dir!<\/li>\\n<li>Eine <strong>flexible Einsatzplanung<\/strong>, mit der sich f&uuml;r jede Lebenslage eine passende L&ouml;sung finden l&auml;sst.<\/li>\\n<li>Regelm&auml;ssige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/li>\\n<li>Interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten <\/strong>und das sogar weltweit.<\/li>\\n<li>Ein <strong>modernes und angenehmes Arbeitsumfeld <\/strong>in einem motivierten Team.<\/li>\\n<li>Eine Vielzahl an <strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter <span data-teams=\\\"true\\\">0 78 220 78 49<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Schweiz AG&nbsp;<br \/>Richtistrasse 5, CH-8304 Wallisellen &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<br \/><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<br \/>Gem&auml;ss schweizerischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in der Schweiz verf&uuml;gen.<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"CH-1048\",\"location\":\"Wallisellen, Z\u00fcrich\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"CHF\",\"updated_at\":\"2026-08-20T07:04:27.173+02:00\",\"created_at\":\"2026-07-20T13:39:38.824+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQ4?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQ4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1020\",\"campaign_id\":\"22383\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1747113\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect \u2013 D365 Finance & Operations (Technical) & Project Operations (m\/w\/d)\",\"street\":\"DEU Dusseldorf Work-at-Home\",\"address\":\"DEU Dusseldorf Work-at-Home\",\"city\":\"D\u00fcsseldorf\",\"state\":\"North Rhine-Westphalia\",\"postal_code\":\"40219\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span>The Cloud Solution Architect will serve as the technical authority for Microsoft Dynamics 365 Finance &amp; Operations while also driving the functional architecture and solution design for Dynamics 365 Project Operations.<\/span><\/p><p><span>The role requires a strong combination of enterprise solution architecture, cloud technologies, integration design, development governance, and business process understanding across project-based organizations. The architect will lead end-to-end design, implementation, optimization, and modernization initiatives within the Microsoft ecosystem, ensuring solutions are scalable, secure, and aligned with business objectives.<\/span><\/p><p><\/p><p><span><b>Primary Focus:<\/b> D365 F&amp;O Technical Architecture (70%) &#43; D365 Project Operations Functional Architecture (30%)<\/span><\/p><p><\/p><p><b><span>Key Responsibilities:<\/span><\/b><\/p><p><span>D365 Finance &amp; Operations \u2013 Technical Architecture<\/span><\/p><h3><span>Solution Architecture:<\/span><\/h3><ul><li><p><span>Design and govern enterprise-scale Dynamics 365 Finance &amp; Operations architectures.<\/span><\/p><\/li><li><p><span>Define application, integration, security, and infrastructure architectures.<\/span><\/p><\/li><li><p><span>Lead technical solution design workshops with stakeholders and engineering teams.<\/span><\/p><\/li><li><p><span>Establish architecture standards, development frameworks, and governance processes.<\/span><\/p><\/li><\/ul><h3><\/h3><h3><span>Development &amp; Technical Leadership:<\/span><\/h3><ul><li><p><span>Provide oversight for X&#43;&#43; customizations and extensions.<\/span><\/p><\/li><li><p><span>Design upgrade-safe solutions using Microsoft best practices.<\/span><\/p><\/li><li><p><span>Guide development teams through code reviews and technical design reviews.<\/span><\/p><\/li><li><p><span>Define deployment strategies across DEV, TEST, UAT, and PROD environments.<\/span><\/p><\/li><\/ul><h3><\/h3><h3><span>Integration Architecture:<\/span><\/h3><ul><li><p><span>Architect integrations between: <\/span><\/p><ul><li><p><span>D365 F&amp;O<\/span><\/p><\/li><li><p><span>Azure Integration Services<\/span><\/p><\/li><li><p><span>Power Platform<\/span><\/p><\/li><\/ul><\/li><li><p><span>Design solutions leveraging: <\/span><\/p><ul><li><p><span>Data Management Framework (DMF)<\/span><\/p><\/li><li><p><span>Dual Write<\/span><\/p><\/li><li><p><span>Dataverse<\/span><\/p><\/li><li><p><span>Logic Apps<\/span><\/p><\/li><li><p><span>API Management<\/span><\/p><\/li><\/ul><\/li><\/ul><h2><\/h2><p><b><span>Dynamics 365 Project Operations \u2013 Functional Architecture<\/span><\/b><\/p><h3><span>Functional Solution Design:<\/span><\/h3><ul><li><p><span>Lead functional design for Dynamics 365 Project Operations.<\/span><\/p><\/li><li><p><span>Translate business requirements into scalable Project Operations solutions.<\/span><\/p><\/li><li><p><span>Design project lifecycle management processes including: <\/span><\/p><ul><li><p><span>Project creation<\/span><\/p><\/li><li><p><span>Resource allocation<\/span><\/p><\/li><li><p><span>Budgeting<\/span><\/p><\/li><li><p><span>Forecasting<\/span><\/p><\/li><li><p><span>Time and expense management<\/span><\/p><\/li><li><p><span>Project accounting<\/span><\/p><\/li><li><p><span>Revenue recognition<\/span><\/p><\/li><\/ul><\/li><\/ul><h3><span>Business Process Consulting:<\/span><\/h3><ul><li><p><span>Facilitate workshops with business stakeholders.<\/span><\/p><\/li><li><p><span>Conduct Fit-Gap Analysis.<\/span><\/p><\/li><li><p><span>Recommend process improvements and industry best practices.<\/span><\/p><\/li><li><p><span>Create functional design documents and solution blueprints.<\/span><\/p><\/li><\/ul><h3><span>Resource &amp; Project Management:<\/span><\/h3><ul><li><p><span>Design solutions supporting: <\/span><\/p><ul><li><p><span>Resource scheduling<\/span><\/p><\/li><li><p><span>Capacity planning<\/span><\/p><\/li><li><p><span>Skills management<\/span><\/p><\/li><li><p><span>Demand forecasting<\/span><\/p><\/li><li><p><span>Utilization tracking<\/span><\/p><\/li><\/ul><\/li><\/ul><h3><span>Financial Management:<\/span><\/h3><ul><li><p><span>Define project costing models.<\/span><\/p><\/li><li><p><span>Configure billing methodologies.<\/span><\/p><\/li><li><p><span>Design revenue and profitability tracking 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Architect \u2013 D365 Finance & Operations (Technical) & Project Operations (m\/w\/d)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"406\",\"campaign_id\":\"361\",\"campaign_title\":\"MBFS Automotive \/ French \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Collections Specialist with Automotive, French and English \u2013 Bucharest\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Are you<strong> fluent in French and confident in English<\/strong>? Do you possess strong negotiation and communication skills while joining a team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more?&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Our new opportunity as a <strong>Collection Specialist<\/strong> is made for you then.<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>About the Role<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li><strong>Role details <\/strong><\/li>\\n<\/ul>\\n<p>Location:&nbsp;Bucharest&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work model: <strong>hybrid<\/strong>&nbsp;working model to be discussed after a period of ~6 months based on performance,<strong>&nbsp;in Bucharest<\/strong> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<p>Employment type:&nbsp;Full-time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Contract type:&nbsp;Permanent employment contract&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li><strong>What you will do <\/strong><\/li>\\n<\/ul>\\n<p><strong>Objective of the Role<\/strong>&nbsp;<\/p>\\n<p>The job holder independently manages assigned customers under commercial considerations with the aim of minimizing risks and losses, while complying with all internal and external regulations. &nbsp; &nbsp;<\/p>\\n<p><strong>Key Tasks<\/strong><\/p>\\n<ul>\\n<li>Responsibility for the retail problem loan customer segment from the notice of termination or reminder stage in the case of customers with significant arrears<\/li>\\n<li>Negotiation and follow-up of repayment agreements, as well as presenting possible solutions to bridge temporary payment difficulties (e.g., payment arrangements, restructuring, collateralization)<\/li>\\n<li>Review and implementation of risk-reducing measures within the granted authority<\/li>\\n<li>Termination of contracts and repossession of vehicles, as well as realization of collateral, up to handing over the case to external lawyers or debt collection agencies, while ensuring the objectives of cost minimization and risk reduction<\/li>\\n<li>Management and processing of insolvency proceedings<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>What We&rsquo;re Looking For&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Must-have requirements&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Advanced French<\/li>\\n<li>Medium English<\/li>\\n<li>Professional experience in the automotive and collections sector (1y within the sector OR cumulated experience in collections and automotive)<\/li>\\n<li>Strong communication skills, flexibility, negotiation skills, and assertiveness<\/li>\\n<li>Team player with a reliable and independent working style<\/li>\\n<li>Ability to make decisions based on context and risk analysis<\/li>\\n<li>Fast learner<\/li>\\n<\/ul>\\n<p>&nbsp; <strong>Nice-to-have<\/strong> &nbsp; &nbsp;<\/p>\\n<ul>\\n<li>Strong knowledge of leasing and financing<\/li>\\n<li>Basic knowledge of corporate and insolvency law<\/li>\\n<li>Experience in receivables management<\/li>\\n<li>Commercial (banking) vocational training; additional qualifications desirable<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<p><strong>\ud83c\udfaf What We Offer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Compensation<\/strong><\/p>\\n<ul>\\n<li>Competitive salary&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Private medical subscription<\/li>\\n<li>EAP program (financial, psychological, personal development)<\/li>\\n<li>Relaxing room - chair massage<\/li>\\n<li>Fruits day<\/li>\\n<li>Bookster membership (library)<\/li>\\n<li>Social events (charity)<\/li>\\n<li>Benefit platform (meal tickets, transportation, vouchers &amp; discounts, gym membership, and many more)<\/li>\\n<li>Referral bonuses (you can reach up to 5000 RON, depending on the campaign)<\/li>\\n<li>Eyeglasses discount (&gt; 6 months in the company)<\/li>\\n<li>Easter\/Christmas incentives (&gt; 3 months in the company)<\/li>\\n<li>Fidelity Bonus - for each extra year spent in the company<\/li>\\n<li>Seniority bonus after 2\/5\/10 years in the company<\/li>\\n<li>Free access to training courses&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Growth and environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p>Product knowledge training&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Real&nbsp;career growth opportunities&nbsp;within a global brand&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>A&nbsp;supportive team culture&nbsp;and supportive managers&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>The chance to represent an&nbsp;international brand known for innovation and quality<\/p>\\n<p>An&nbsp;ESG-certified, people-centered and modern work environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>85% of our leaders started where you are&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A workplace recognized as:<\/strong><\/p>\\n<p>Employer of the Year - Romanian Business Services Forum &amp; Awards 2026<\/p>\\n<p>Most Transformed Workplace - Romanian Business Services Forum &amp; Awards 2025<\/p>\\n<p>Global Top 100 Inspiring Workplaces (2nd globally in 2025)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Proud of our awards:<\/strong><\/p>\\n<p>Artificial Intelligence Excellence Award<\/p>\\n<p>Generative AI Product of the Year<\/p>\\n<p>Brandon Hall HCM Excellence Awards - recognizes talent management, learning, employee development and HR excellence<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>Why Join Us&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>What makes us different&nbsp;&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Build your career with a&nbsp;globally recognized leader&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work with products that&nbsp;improve everyday life at home&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Join a company where people stay because they&nbsp;grow and develop&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Be part of a workplace that values&nbsp;learning, trust, and performance&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp; &nbsp;&nbsp;<\/p>\",\"ats_external_id\":\"RO-361\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-19T17:41:39.118+03:00\",\"created_at\":\"2026-07-17T18:20:08.178+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjE?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"407\",\"campaign_id\":\"360\",\"campaign_title\":\"MBFS Automotive \/ Spanish \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Collections Specialist with Automotive, Spanish and English \u2013 Bucharest\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Are you <strong>fluent in Spanish and confident in English?<\/strong> Do you possess strong negotiation and communication skills while joining a team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more?&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Our new opportunity as a <strong>Collection Specialist<\/strong> is made for you then.<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>About the Role<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li><strong>Role details <\/strong><\/li>\\n<\/ul>\\n<p>Location:&nbsp;Bucharest&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work model: <strong>hybrid<\/strong>&nbsp;working model to be discussed after a period of ~6 months based on performance,<strong>&nbsp;in Bucharest<\/strong> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<p>Employment type:&nbsp;Full-time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Contract type:&nbsp;Permanent employment contract&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li><strong>What you will do <\/strong><\/li>\\n<\/ul>\\n<p><strong>Objective of the Role<\/strong>&nbsp;<\/p>\\n<p>The job holder independently manages assigned customers under commercial considerations with the aim of minimizing risks and losses, while complying with all internal and external regulations. &nbsp; &nbsp;<\/p>\\n<p><strong>Key Tasks<\/strong><\/p>\\n<ul>\\n<li>Responsibility for the retail problem loan customer segment from the notice of termination or reminder stage in the case of customers with significant arrears<\/li>\\n<li>Negotiation and follow-up of repayment agreements, as well as presenting possible solutions to bridge temporary payment difficulties (e.g., payment arrangements, restructuring, collateralization)<\/li>\\n<li>Review and implementation of risk-reducing measures within the granted authority<\/li>\\n<li>Termination of contracts and repossession of vehicles, as well as realization of collateral, up to handing over the case to external lawyers or debt collection agencies, while ensuring the objectives of cost minimization and risk reduction<\/li>\\n<li>Management and processing of insolvency proceedings<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>What We&rsquo;re Looking For&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Must-have requirements&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Advanced Spanish<\/li>\\n<li>Medium English<\/li>\\n<li>Professional experience in the automotive and collections sector (1y within the sector OR cumulated experience in collections and automotive)<\/li>\\n<li>Strong communication skills, flexibility, negotiation skills, and assertiveness<\/li>\\n<li>Team player with a reliable and independent working style<\/li>\\n<li>Ability to make decisions based on context and risk analysis<\/li>\\n<li>Fast learner<\/li>\\n<\/ul>\\n<p>&nbsp; <strong>Nice-to-have<\/strong> &nbsp; &nbsp;<\/p>\\n<ul>\\n<li>Strong knowledge of leasing and financing<\/li>\\n<li>Basic knowledge of corporate and insolvency law<\/li>\\n<li>Experience in receivables management<\/li>\\n<li>Commercial (banking) vocational training; additional qualifications desirable<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<p><strong>\ud83c\udfaf What We Offer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Compensation<\/strong><\/p>\\n<ul>\\n<li>Competitive salary&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Private medical subscription<\/li>\\n<li>EAP program (financial, psychological, personal development)<\/li>\\n<li>Relaxing room - chair massage<\/li>\\n<li>Fruits day<\/li>\\n<li>Bookster membership (library)<\/li>\\n<li>Social events (charity)<\/li>\\n<li>Benefit platform (meal tickets, transportation, vouchers &amp; discounts, gym membership, and many more)<\/li>\\n<li>Referral bonuses (you can reach up to 5000 RON, depending on the campaign)<\/li>\\n<li>Eyeglasses discount (&gt; 6 months in the company)<\/li>\\n<li>Easter\/Christmas incentives (&gt; 3 months in the company)<\/li>\\n<li>Fidelity Bonus - for each extra year spent in the company<\/li>\\n<li>Seniority bonus after 2\/5\/10 years in the company<\/li>\\n<li>Free access to training courses&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Growth and environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p>Product knowledge training&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Real&nbsp;career growth opportunities&nbsp;within a global brand&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>A&nbsp;supportive team culture&nbsp;and supportive managers&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>The chance to represent an&nbsp;international brand known for innovation and quality<\/p>\\n<p>An&nbsp;ESG-certified, people-centered and modern work environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>85% of our leaders started where you are&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A workplace recognized as:<\/strong><\/p>\\n<p>Employer of the Year - Romanian Business Services Forum &amp; Awards 2026<\/p>\\n<p>Most Transformed Workplace - Romanian Business Services Forum &amp; Awards 2025<\/p>\\n<p>Global Top 100 Inspiring Workplaces (2nd globally in 2025)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Proud of our awards:<\/strong><\/p>\\n<p>Artificial Intelligence Excellence Award<\/p>\\n<p>Generative AI Product of the Year<\/p>\\n<p>Brandon Hall HCM Excellence Awards - recognizes talent management, learning, employee development and HR excellence<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>Why Join Us&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>What makes us different&nbsp;&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Build your career with a&nbsp;globally recognized leader&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work with products that&nbsp;improve everyday life at home&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Join a company where people stay because they&nbsp;grow and develop&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Be part of a workplace that values&nbsp;learning, trust, and performance&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\",\"ats_external_id\":\"RO-360\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T13:07:24.490+03:00\",\"created_at\":\"2026-07-17T18:20:00.149+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjA?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"408\",\"campaign_id\":\"359\",\"campaign_title\":\"MBFS Automotive \/ Dutch \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Collections Specialist with Automotive, Dutch and English \u2013 Bucharest\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Are you <strong>fluent in Dutch and confident in English<\/strong>? Do you possess strong negotiation and communication skills while joining a team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more?&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Our new opportunity as a <strong>Collection Specialist <\/strong>is made for you then.<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>About the Role<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li><strong>Role details <\/strong><\/li>\\n<\/ul>\\n<p>Location:&nbsp;Bucharest&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work model: <strong>hybrid<\/strong>&nbsp;working model to be discussed after a period of ~6 months based on performance,<strong>&nbsp;in Bucharest<\/strong> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<p>Employment type:&nbsp;Full-time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Contract type:&nbsp;Permanent employment contract&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li><strong>What you will do <\/strong><\/li>\\n<\/ul>\\n<p><strong>Objective of the Role<\/strong>&nbsp;<\/p>\\n<p>The job holder independently manages assigned customers under commercial considerations with the aim of minimizing risks and losses, while complying with all internal and external regulations. &nbsp; &nbsp;<\/p>\\n<p><strong>Key Tasks<\/strong><\/p>\\n<ul>\\n<li>Responsibility for the retail problem loan customer segment from the notice of termination or reminder stage in the case of customers with significant arrears<\/li>\\n<li>Negotiation and follow-up of repayment agreements, as well as presenting possible solutions to bridge temporary payment difficulties (e.g., payment arrangements, restructuring, collateralization)<\/li>\\n<li>Review and implementation of risk-reducing measures within the granted authority<\/li>\\n<li>Termination of contracts and repossession of vehicles, as well as realization of collateral, up to handing over the case to external lawyers or debt collection agencies, while ensuring the objectives of cost minimization and risk reduction<\/li>\\n<li>Management and processing of insolvency proceedings<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>What We&rsquo;re Looking For&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Must-have requirements&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Advanced Dutch<\/li>\\n<li>Medium English<\/li>\\n<li>Professional experience in the automotive and collections sector (1y within the sector OR cumulated experience in collections and automotive)<\/li>\\n<li>Strong communication skills, flexibility, negotiation skills, and assertiveness<\/li>\\n<li>Team player with a reliable and independent working style<\/li>\\n<li>Ability to make decisions based on context and risk analysis<\/li>\\n<li>Fast learner<\/li>\\n<\/ul>\\n<p>&nbsp; <strong>Nice-to-have<\/strong> &nbsp; &nbsp;<\/p>\\n<ul>\\n<li>Strong knowledge of leasing and financing<\/li>\\n<li>Basic knowledge of corporate and insolvency law<\/li>\\n<li>Experience in receivables management<\/li>\\n<li>Commercial (banking) vocational training; additional qualifications desirable<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<p><strong>\ud83c\udfaf What We Offer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Compensation<\/strong><\/p>\\n<ul>\\n<li>Competitive salary&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Private medical subscription<\/li>\\n<li>EAP program (financial, psychological, personal development)<\/li>\\n<li>Relaxing room - chair massage<\/li>\\n<li>Fruits day<\/li>\\n<li>Bookster membership (library)<\/li>\\n<li>Social events (charity)<\/li>\\n<li>Benefit platform (meal tickets, transportation, vouchers &amp; discounts, gym membership, and many more)<\/li>\\n<li>Referral bonuses (you can reach up to 5000 RON, depending on the campaign)<\/li>\\n<li>Eyeglasses discount (&gt; 6 months in the company)<\/li>\\n<li>Easter\/Christmas incentives (&gt; 3 months in the company)<\/li>\\n<li>Fidelity Bonus - for each extra year spent in the company<\/li>\\n<li>Seniority bonus after 2\/5\/10 years in the company<\/li>\\n<li>Free access to training courses&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Growth and environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p>Product knowledge training&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Real&nbsp;career growth opportunities&nbsp;within a global brand&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>A&nbsp;supportive team culture&nbsp;and supportive managers&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>The chance to represent an&nbsp;international brand known for innovation and quality<\/p>\\n<p>An&nbsp;ESG-certified, people-centered and modern work environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>85% of our leaders started where you are&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A workplace recognized as:<\/strong><\/p>\\n<p>Employer of the Year - Romanian Business Services Forum &amp; Awards 2026<\/p>\\n<p>Most Transformed Workplace - Romanian Business Services Forum &amp; Awards 2025<\/p>\\n<p>Global Top 100 Inspiring Workplaces (2nd globally in 2025)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Proud of our awards:<\/strong><\/p>\\n<p>Artificial Intelligence Excellence Award<\/p>\\n<p>Generative AI Product of the Year<\/p>\\n<p>Brandon Hall HCM Excellence Awards - recognizes talent management, learning, employee development and HR excellence<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>Why Join Us&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>What makes us different&nbsp;&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Build your career with a&nbsp;globally recognized leader&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work with products that&nbsp;improve everyday life at home&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Join a company where people stay because they&nbsp;grow and develop&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Be part of a workplace that values&nbsp;learning, trust, and performance&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\",\"ats_external_id\":\"RO-359\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-19T17:41:39.014+03:00\",\"created_at\":\"2026-07-17T18:19:48.385+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTk?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"409\",\"campaign_id\":\"354\",\"campaign_title\":\"MBFS Automotive \/ Italian \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Collections Specialist with Automotive, Italian and English \u2013 Bucharest\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Are you<strong> fluent in Italian and confident in English<\/strong>? Do you possess strong negotiation and communication skills while joining a team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more?&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Our new opportunity as a <strong>Collection Specialist<\/strong> is made for you then.<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>About the Role<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li><strong>Role details <\/strong><\/li>\\n<\/ul>\\n<p>Location:&nbsp;Bucharest&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work model: <strong>hybrid<\/strong>&nbsp;working model to be discussed after a period of ~6 months based on performance,<strong>&nbsp;in Bucharest<\/strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<p>Employment type:&nbsp;Full-time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Contract type:&nbsp;Permanent employment contract&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li><strong>What you will do <\/strong><\/li>\\n<\/ul>\\n<p><strong>Objective of the Role<\/strong>&nbsp;<\/p>\\n<p>The job holder independently manages assigned customers under commercial considerations with the aim of minimizing risks and losses, while complying with all internal and external regulations. &nbsp; &nbsp;<\/p>\\n<p><strong>Key Tasks<\/strong><\/p>\\n<ul>\\n<li>Responsibility for the retail problem loan customer segment from the notice of termination or reminder stage in the case of customers with significant arrears<\/li>\\n<li>Negotiation and follow-up of repayment agreements, as well as presenting possible solutions to bridge temporary payment difficulties (e.g., payment arrangements, restructuring, collateralization)<\/li>\\n<li>Review and implementation of risk-reducing measures within the granted authority<\/li>\\n<li>Termination of contracts and repossession of vehicles, as well as realization of collateral, up to handing over the case to external lawyers or debt collection agencies, while ensuring the objectives of cost minimization and risk reduction<\/li>\\n<li>Management and processing of insolvency proceedings<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>What We&rsquo;re Looking For&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Must-have requirements&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Advanced Italian<\/li>\\n<li>Medium English<\/li>\\n<li>Professional experience in the automotive and collections sector (1y within the sector OR cumulated experience in collections and automotive)<\/li>\\n<li>Strong communication skills, flexibility, negotiation skills, and assertiveness<\/li>\\n<li>Team player with a reliable and independent working style<\/li>\\n<li>Ability to make decisions based on context and risk analysis<\/li>\\n<li>Fast learner<\/li>\\n<\/ul>\\n<p>&nbsp; <strong>Nice-to-have<\/strong> &nbsp; &nbsp;<\/p>\\n<ul>\\n<li>Strong knowledge of leasing and financing<\/li>\\n<li>Basic knowledge of corporate and insolvency law<\/li>\\n<li>Experience in receivables management<\/li>\\n<li>Commercial (banking) vocational training; additional qualifications desirable<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<p><strong>\ud83c\udfaf What We Offer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Compensation<\/strong><\/p>\\n<ul>\\n<li>Competitive salary&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Private medical subscription<\/li>\\n<li>EAP program (financial, psychological, personal development)<\/li>\\n<li>Relaxing room - chair massage<\/li>\\n<li>Fruits day<\/li>\\n<li>Bookster membership (library)<\/li>\\n<li>Social events (charity)<\/li>\\n<li>Benefit platform (meal tickets, transportation, vouchers &amp; discounts, gym membership, and many more)<\/li>\\n<li>Referral bonuses (you can reach up to 5000 RON, depending on the campaign)<\/li>\\n<li>Eyeglasses discount (&gt; 6 months in the company)<\/li>\\n<li>Easter\/Christmas incentives (&gt; 3 months in the company)<\/li>\\n<li>Fidelity Bonus - for each extra year spent in the company<\/li>\\n<li>Seniority bonus after 2\/5\/10 years in the company<\/li>\\n<li>Free access to training courses&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Growth and environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p>Product knowledge training&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Real&nbsp;career growth opportunities&nbsp;within a global brand&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>A&nbsp;supportive team culture&nbsp;and supportive managers&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>The chance to represent an&nbsp;international brand known for innovation and quality<\/p>\\n<p>An&nbsp;ESG-certified, people-centered and modern work environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>85% of our leaders started where you are&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A workplace recognized as:<\/strong><\/p>\\n<p>Employer of the Year - Romanian Business Services Forum &amp; Awards 2026<\/p>\\n<p>Most Transformed Workplace - Romanian Business Services Forum &amp; Awards 2025<\/p>\\n<p>Global Top 100 Inspiring Workplaces (2nd globally in 2025)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Proud of our awards:<\/strong><\/p>\\n<p>Artificial Intelligence Excellence Award<\/p>\\n<p>Generative AI Product of the Year<\/p>\\n<p>Brandon Hall HCM Excellence Awards - recognizes talent management, learning, employee development and HR excellence<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>Why Join Us&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>What makes us different&nbsp;&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Build your career with a&nbsp;globally recognized leader&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work with products that&nbsp;improve everyday life at home&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries. 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Charg&eacute;(e) des Moyens G&eacute;n&eacute;raux<\/strong><\/p>\\n<ol>\\n<li><strong> MISSION PRINCIPALE<\/strong><\/li>\\n<\/ol>\\n<p>Le\/La Charg&eacute;(e) des Moyens G&eacute;n&eacute;raux assure la gestion, le suivi et l'optimisation des ressources mat&eacute;rielles et logistiques de l'entreprise. Il\/Elle veille au bon fonctionnement des &eacute;quipements, &agrave; la gestion des prestataires de services et &agrave; l'entretien des locaux, dans le respect des proc&eacute;dures internes et des budgets allou&eacute;s.<\/p>\\n<p><strong>RESPONSABILIT&Eacute;S ET ACTIVIT&Eacute;S PRINCIPALES<\/strong><\/p>\\n<p><strong>Gestion du patrimoine et des &eacute;quipements<\/strong><\/p>\\n<ul>\\n<li>Tenir &agrave; jour l'inventaire du mat&eacute;riel et des &eacute;quipements de l'entreprise<\/li>\\n<li>Assurer le suivi des entr&eacute;es et sorties de mat&eacute;riel selon les proc&eacute;dures &eacute;tablies<\/li>\\n<li>Coordonner les op&eacute;rations de maintenance, r&eacute;paration et remplacement des &eacute;quipements<\/li>\\n<li>Veiller &agrave; la conformit&eacute; et &agrave; la tra&ccedil;abilit&eacute; des mouvements de biens<\/li>\\n<\/ul>\\n<p><strong>Gestion des prestataires<\/strong><\/p>\\n<ul>\\n<li>Identifier, s&eacute;lectionner et suivre les prestataires de services (maintenance, nettoyage, s&eacute;curit&eacute;, fournitures&hellip;)<\/li>\\n<li>G&eacute;rer les contrats de prestation et s'assurer du respect des engagements contractuels<\/li>\\n<li>&Eacute;valuer la performance des prestataires et proposer des ajustements si n&eacute;cessaire<\/li>\\n<\/ul>\\n<p><strong>Gestion des locaux et de la logistique<\/strong><\/p>\\n<ul>\\n<li>Superviser l'entretien et la propret&eacute; des locaux<\/li>\\n<li>Assurer la gestion des espaces de travail et des am&eacute;nagements<\/li>\\n<li>G&eacute;rer les approvisionnements en fournitures de bureau et consommables<\/li>\\n<li>Coordonner les d&eacute;m&eacute;nagements, r&eacute;am&eacute;nagements et travaux &eacute;ventuels<\/li>\\n<\/ul>\\n<p><strong>Suivi budg&eacute;taire et administratif<\/strong><\/p>\\n<ul>\\n<li>Participer &agrave; l'&eacute;laboration du budget des moyens g&eacute;n&eacute;raux<\/li>\\n<li>Suivre les d&eacute;penses et produire des reportings r&eacute;guliers &agrave; la hi&eacute;rarchie<\/li>\\n<li>G&eacute;rer les bons de commande, factures et documents administratifs li&eacute;s aux achats<\/li>\\n<\/ul>\\n<ol>\\n<li><strong> PROFIL RECHERCH&Eacute;<\/strong><\/li>\\n<\/ol>\\n<p><strong>Formation<\/strong><\/p>\\n<ul>\\n<li>Bac+3 minimum en Gestion, Logistique, Administration des entreprises ou domaine &eacute;quivalent<\/li>\\n<\/ul>\\n<p><strong>Exp&eacute;rience<\/strong><\/p>\\n<ul>\\n<li>3 &agrave; 5 ans d'exp&eacute;rience &agrave; un poste similaire (Moyens G&eacute;n&eacute;raux, Logistique, Facilities Management)<\/li>\\n<li>Exp&eacute;rience av&eacute;r&eacute;e dans la gestion de prestataires et d'inventaires<\/li>\\n<\/ul>\\n<p><strong>Comp&eacute;tences techniques<\/strong><\/p>\\n<ul>\\n<li>Ma&icirc;trise des outils bureautiques (Word, Excel, messagerie)<\/li>\\n<li>Connaissance des proc&eacute;dures d'achat et de gestion de stocks<\/li>\\n<li>Capacit&eacute; &agrave; lire et suivre des contrats de prestation<\/li>\\n<\/ul>\\n<p><strong>Qualit&eacute;s personnelles<\/strong><\/p>\\n<ul>\\n<li>Rigueur, sens de l'organisation et souci du d&eacute;tail<\/li>\\n<li>Int&eacute;grit&eacute; et sens des responsabilit&eacute;s<\/li>\\n<li>Bonnes capacit&eacute;s relationnelles et de n&eacute;gociation<\/li>\\n<li>Discr&eacute;tion et respect de la confidentialit&eacute;<\/li>\\n<li>Autonomie et proactivit&eacute;<\/li>\\n<\/ul>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"BJ-981\",\"location\":\"Cotonou, Benin\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-21T01:59:15.226+02:00\",\"created_at\":\"2026-07-17T17:55:45.173+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODE?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"8\",\"relevance_score\":\"1\"},{\"id\":\"410\",\"campaign_id\":\"353\",\"campaign_title\":\"MBFS Automotive \/ Flemish \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Collections Specialist with Automotive, Flemish and English \u2013 Bucharest\\t\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Are you <strong>fluent in Flemish and confident in English<\/strong>? Do you possess strong negotiation and communication skills while joining a team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more?&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Our new opportunity as a<strong> Collection Specialist<\/strong> is made for you then.<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>About the Role<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li><strong>Role details <\/strong><\/li>\\n<\/ul>\\n<p>Location:&nbsp;Bucharest&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work model: <strong>hybrid<\/strong>&nbsp;working model to be discussed after a period of ~6 months based on performance,<strong>&nbsp;in Bucharest<\/strong> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p>Employment type:&nbsp;Full-time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Contract type:&nbsp;Permanent employment contract&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li><strong>What you will do <\/strong><\/li>\\n<\/ul>\\n<p><strong>Objective of the Role<\/strong>&nbsp;<\/p>\\n<p>The job holder independently manages assigned customers under commercial considerations with the aim of minimizing risks and losses, while complying with all internal and external regulations. &nbsp; &nbsp;<\/p>\\n<p><strong>Key Tasks<\/strong><\/p>\\n<ul>\\n<li>Responsibility for the retail problem loan customer segment from the notice of termination or reminder stage in the case of customers with significant arrears<\/li>\\n<li>Negotiation and follow-up of repayment agreements, as well as presenting possible solutions to bridge temporary payment difficulties (e.g., payment arrangements, restructuring, collateralization)<\/li>\\n<li>Review and implementation of risk-reducing measures within the granted authority<\/li>\\n<li>Termination of contracts and repossession of vehicles, as well as realization of collateral, up to handing over the case to external lawyers or debt collection agencies, while ensuring the objectives of cost minimization and risk reduction<\/li>\\n<li>Management and processing of insolvency proceedings<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>What We&rsquo;re Looking For&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Must-have requirements&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Advanced Flemish<\/li>\\n<li>Medium English<\/li>\\n<li>Professional experience in the automotive and collections sector (1y within the sector OR cumulated experience in collections and automotive)<\/li>\\n<li>Strong communication skills, flexibility, negotiation skills, and assertiveness<\/li>\\n<li>Team player with a reliable and independent working style<\/li>\\n<li>Ability to make decisions based on context and risk analysis<\/li>\\n<li>Fast learner<\/li>\\n<\/ul>\\n<p>&nbsp; <strong>Nice-to-have<\/strong> &nbsp; &nbsp;<\/p>\\n<ul>\\n<li>Strong knowledge of leasing and financing<\/li>\\n<li>Basic knowledge of corporate and insolvency law<\/li>\\n<li>Experience in receivables management<\/li>\\n<li>Commercial (banking) vocational training; additional qualifications desirable<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<p><strong>\ud83c\udfaf What We Offer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Compensation<\/strong><\/p>\\n<ul>\\n<li>Competitive salary&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Private medical subscription<\/li>\\n<li>EAP program (financial, psychological, personal development)<\/li>\\n<li>Relaxing room - chair massage<\/li>\\n<li>Fruits day<\/li>\\n<li>Bookster membership (library)<\/li>\\n<li>Social events (charity)<\/li>\\n<li>Benefit platform (meal tickets, transportation, vouchers &amp; discounts, gym membership, and many more)<\/li>\\n<li>Referral bonuses (you can reach up to 5000 RON, depending on the campaign)<\/li>\\n<li>Eyeglasses discount (&gt; 6 months in the company)<\/li>\\n<li>Easter\/Christmas incentives (&gt; 3 months in the company)<\/li>\\n<li>Fidelity Bonus - for each extra year spent in the company<\/li>\\n<li>Seniority bonus after 2\/5\/10 years in the company<\/li>\\n<li>Free access to training courses&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Growth and environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p>Product knowledge training&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Real&nbsp;career growth opportunities&nbsp;within a global brand&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>A&nbsp;supportive team culture&nbsp;and supportive managers&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>The chance to represent an&nbsp;international brand known for innovation and quality<\/p>\\n<p>An&nbsp;ESG-certified, people-centered and modern work environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>85% of our leaders started where you are&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A workplace recognized as:<\/strong><\/p>\\n<p>Employer of the Year - Romanian Business Services Forum &amp; Awards 2026<\/p>\\n<p>Most Transformed Workplace - Romanian Business Services Forum &amp; Awards 2025<\/p>\\n<p>Global Top 100 Inspiring Workplaces (2nd globally in 2025)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Proud of our awards:<\/strong><\/p>\\n<p>Artificial Intelligence Excellence Award<\/p>\\n<p>Generative AI Product of the Year<\/p>\\n<p>Brandon Hall HCM Excellence Awards - recognizes talent management, learning, employee development and HR excellence<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>Why Join Us&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>What makes us different&nbsp;&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Build your career with a&nbsp;globally recognized leader&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work with products that&nbsp;improve everyday life at home&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Join a company where people stay because they&nbsp;grow and develop&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Be part of a workplace that values&nbsp;learning, trust, and performance&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\",\"ats_external_id\":\"RO-353\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-19T17:41:38.962+03:00\",\"created_at\":\"2026-07-17T17:40:31.839+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTM?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"2044\",\"campaign_id\":\"req-4ae3f46b6f125321\",\"campaign_title\":\"Content Moderator (Bilingual: Korean\/English) On-Site\",\"campaign_type\":null,\"job_title\":\"Content Moderator (Bilingual: Korean\/English) On-Site\",\"street\":null,\"address\":null,\"city\":\"Mississauga\",\"state\":\"Ontario\",\"postal_code\":\"L4V 1V2\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Mississauga, ON, as a Bilingual Content Moderator! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Content Moderator position at Concentrix is just the right place for you!<\/p><p><\/p><p>As a Content Moderator (Bilingual: Korean\/English), you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p>As a Content Moderator (Bilingual: Korean\/English), you\u2019ll:<\/p><ul><li><p>Review products offered for sale on the client\u2019s platform to ensure that they do not violate any current policies<\/p><\/li><li><p>Address sensitive content which may be graphic, violent, or hateful, include offensive or derogatory language or other potentially distressing material<\/p><\/li><li><p>Identify trends that highlight gaps in social media policies<\/p><\/li><li><p>Demonstrate an understanding of market-specific legal and cultural practices that enable effective content review<\/p><\/li><li><p>Analyze and independently render decisions against high volumes of live and active issues regarding social media user behavior<\/p><\/li><li><p>Provide information, educate customers to update trackers, update required applications &amp; tools and keep internal stakeholders informed of issues<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile<\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Content Moderator (Bilingual: Korean\/English) role include:<\/p><ul><li><p>Excellent written and verbal communication skills in English and one of the following languages: Korean<\/p><\/li><li><p>Clear awareness of potential biases or conflicts of interest and ensure these do not affect professional application of responsibilities<\/p><\/li><li><p>Deep familiarity with internet technology, streaming, internet slang\/colloquialisms and internet culture<\/p><\/li><li><p>Evaluate information and quickly\/independently develop a sound conclusion based on an existing framework<\/p><\/li><li><p>Mentally and emotionally able to handle offensive or disturbing behavior, language, and content<\/p><\/li><li><p>Be available to work within rotating shifts (Early Morning and\/or late Night, weekends\/ Long weekend\/Statutory Holidays)<\/p><\/li><li><p>Ability to monitor several information flows simultaneously<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $19\/hr. (pay rate will not be below applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-4ae3f46b6f125321\",\"location\":null,\"job_type\":\"\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-07-17T13:19:46.961Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/M3EH1Y684SWWBWPEGC2QRCW9M8MPEQHC\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/M3EH1Y684SWWBWPEGC2QRCW9M8MPEQHC\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1644\",\"campaign_id\":\"1040\",\"campaign_title\":\"GTM \/ DE \/ NUE \/ Union Invest_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) im Depot-Bereich f\u00fcr Union Investment\",\"street\":\"Tullnaustrasse 20\",\"address\":\"Tullnaustrasse 20\",\"city\":\"N\u00fcrnberg\",\"state\":\"Bayern\",\"postal_code\":\"90402\",\"region\":\"Bayern\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in N\u00fcrnberg!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Interesse an Finanzthemen? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als Kundenberater (m\/w\/d) im Depot-Bereich f&uuml;r Union Investment.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Vor Ort in unserem B&uuml;ro am Standort N&uuml;rnberg - Hybrid-Modell m&ouml;glich<\/li>\\n<li>Voll- oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 08:00 - 18:00 Uhr<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du wickelst f&uuml;r unsere Kunden den Kauf und Verkauf von bestehenden Fonds ab.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Du bearbeitest<\/strong> Anfragen rund um den Depot- und Riesterbereich<\/li>\\n<li>Wickle den <strong>Kauf und Verkauf <\/strong>von<strong> bestehenden Fonds<\/strong> ab<\/li>\\n<li>Dokumentiere die Bearbeitungen in der Kundendatenbank<\/li>\\n<li>Du wirst vollumf&auml;nglich zu diesen Themen geschult:\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Welche Grundlagen muss man rund um das Aktiengesch&auml;ft wissen?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was sind Fonds und wie funktionieren Transaktionen von Fonds?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was muss man beim Fondsmanagement beachten und was f&uuml;r Versteuerungen gibt es?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Welche Arten von Geldanlagen gibt es?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was sind Riester-Anlagen und was gilt es hier zu beachten? (Dieses Thema wird erst im zweiten Schritt geschult.)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wie kann ich mit positiver Kommunikation im Support &uuml;berzeugen?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wie meistere ich auch schwierige Gespr&auml;chssituationen?<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<li><strong>Dokumentiere<\/strong> deine Absprache in der Kundendatenbank<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<br \/><\/strong><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"118\\\" height=\\\"20\\\" \/> &bdquo;Wer bereit ist dauerhaft Leistung und Qualit&auml;t zu bringen, hat hier viele M&ouml;glichkeiten sich zu entwickeln.<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li>Eine <strong>selbstst&auml;ndige und strukturierte Arbeitsweise <\/strong>zeichnet deine t&auml;gliche Arbeit aus<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Themen wie <strong>Depots oder Investment Fonds<\/strong>&nbsp;wecken dein Interesse<\/li>\\n<li>Idealerweise hast du Erfahrung <strong>als Bankkaufmann\/-kauffrau oder in der Finanzberatung<\/strong><\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding<\/li>\\n<li>Du hast Lust mit unserem Team <strong>am&nbsp;Standort in N&uuml;rnberg<\/strong>&nbsp;zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrungen im Finanzwesen oder im Bankservice? Super. Aber kein Muss &ndash; auch privates Interesse z&auml;hlt.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in&nbsp;<strong>Voll- oder Teilzeit<\/strong> von Montag bis Freitag &ndash; die Wochenenden geh&ouml;ren dir<\/li>\\n<li>Wir bieten dir ein&nbsp;<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an 2-3 Tagen pro Woche mobil von zu Hause aus arbeiten.<\/li>\\n<li><strong>Splittschichten nach Absprache<\/strong>, sodass du deine Arbeitszeit flexibel innerhalb der &Ouml;ffnungszeiten aufteilen kannst.<\/li>\\n<li><strong>Bis zu 26 Urlaubstage<\/strong>,&nbsp;f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten&nbsp;<\/strong>und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Firmenl&auml;ufe und Events<\/strong><\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten<\/li>\\n<\/ul>\\n<p>Kurz gesagt: Einen Job, der dich wachsen l&auml;sst.<\/p>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Stelle sie unserem virtuellen Assistenten \\\"Dot\\\" &ndash; er steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<p><br \/><strong>Hier arbeitet unser Team:<br \/><\/strong>Concentrix Holding Germany GmbH<br \/>Tullnaustr. 20, 90402 N&uuml;rnberg&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0800 50 60 080.&nbsp;<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong><\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1040\",\"location\":\"N\u00fcrnberg, Bayern\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-24T01:59:15.381+02:00\",\"created_at\":\"2026-07-17T12:03:53.608+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQw?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"finance\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1645\",\"campaign_id\":\"1039\",\"campaign_title\":\"GTM \/ DE \/ STU \/ HPE \/ Sales Support_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Kaufm\u00e4nnischer Sachbearbeiter (m\/w\/d) Vertriebsinnendienst - Sales Support\",\"street\":\"Wankelstra\u00dfe 1\",\"address\":\"Wankelstra\u00dfe 1\",\"city\":\"Stuttgart\",\"state\":\"Baden-W\u00fcrttemberg\",\"postal_code\":\"70563\",\"region\":\"Baden-W\u00fcrttemberg\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Stuttgart!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Verkaufen kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>kaufm&auml;nnischer Sachbearbeiter (m\/w\/d) Vertriebsinnendienst - Sales Support<\/strong>&nbsp;- auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Zielgehalt: 3000 bis zu 3.400 &euro; brutto\/Monat* &ndash; Top-Performer bis zu 4114 &euro; brutto\/Monat*<\/li>\\n<li>Start: zum n&auml;chstm&ouml;glichen Zeitpunkt<\/li>\\n<li>Vollzeit<\/li>\\n<li>Inbound oder Outbound<\/li>\\n<li>Standort: Stuttgart<\/li>\\n<li>Hybrid &ndash; 2-w&ouml;chige Einarbeitung am Standort in Stuttgart, danach mind. 2 Office-Tage pro Monat<\/li>\\n<li>Kernarbeitszeit: Montag - Freitag von 08:00 - 18:00 Uhr<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Du bist erster<strong>&nbsp;Ansprechpartner&nbsp;<\/strong>f&uuml;r die dir zugeordneten Account Manager, Vertriebspartner und die internen Fachabteilungen unseres Auftraggebers.<\/li>\\n<li><strong>Koordiniere Anfragen, erstelle individuelle Angebote, <\/strong>nimm bestehende oder notwendige <strong>Konfigurationen vor<\/strong> und fasse bei offenen Prozessen aktiv nach.<\/li>\\n<li>Pflege und erstelle die <strong>Produktlisten<\/strong> f&uuml;r Rahmenvereinbarungen und Warenk&ouml;rbe &ndash;&nbsp;gem&auml;&szlig; den Anforderungen des Endkunden und Portfolios unseres Auftraggebers.<\/li>\\n<li>Begleite<strong> Qualifizierte Leads und zugeh&ouml;rige Genehmigungsverfahren<\/strong> bis hin zum Versand an den Partner\/Distributor oder Endkunden und koordiniere <strong>Endkundenverifizierungen.<\/strong><\/li>\\n<li><strong>Meetings mit dem Auftraggeber<\/strong> zur Kl&auml;rung von Status und erforderlichen Ma&szlig;nahmen bei offenen Preisanfragen geh&ouml;ren zu deinen To-Dos.<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen.<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/kSqiodM.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;Aus Kollegen werden Freunde! Der Teamzusammenhalt ist un&uuml;bertroffen.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du hast eine <strong>abgeschlossene Ausbildung,<\/strong> vorzugsweise <strong>im kaufm&auml;nnischen oder technischen Bereich.<\/strong><\/li>\\n<li>Du hast idealerweise bereits Erfahrung im Vertriebsinnendienst, IT-Segment oder Netzwerkumfeld.<\/li>\\n<li>Du bringst eine <strong>gro&szlig;e Zuverl&auml;ssigkeit<\/strong>&nbsp;und ausgepr&auml;gte Teamf&auml;higkeit mit.<\/li>\\n<li>Du hast <strong>Spa&szlig; am Vertrieb<\/strong>\u202fund &uuml;berzeugst mit deiner <strong>detailgetreuen Arbeitsweise<\/strong>.&nbsp;<\/li>\\n<li><strong>Sehr gute Deutsch- und Englischkenntnisse<\/strong> in Wort und Schrift zeichnen dich aus.<\/li>\\n<li>Du hast <strong>Erfahrung mit MS Office<\/strong> (Outlook &amp; Excel).<\/li>\\n<li>Du bist ein <strong>Kommunikationstalent <\/strong>mit Verhandlungsgeschick.<\/li>\\n<li>Du kannst die Einarbeitung <strong>am Standort in Stuttgart abbilden<\/strong> (nach erfolgreicher Einarbeitung Hybrid-Modell m&ouml;glich).<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag, <\/strong>weil wir langfristig mit dir zusammenarbeiten m&ouml;chten.<\/li>\\n<li>Eine Anstellung in <strong>Vollzeit <\/strong>(40 Stunden\/Woche) - das Wochenende ist frei und geh&ouml;rt ganz dir!<\/li>\\n<li><strong>Bis zu 30 Urlaubstage<\/strong>, f&uuml;r kleine als auch gro&szlig;e Auszeiten.<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong> mit Mentoren &ndash; sie bringen dir alles bei.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Holding Germany GmbH<br \/>Wankelstra&szlig;e 1, 70563 Stuttgart &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>*Die Angabe bezieht sich auf ein Bruttomonatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Bruttomonatseinkommen setzt sich zusammen aus einem festen Monatsgehalt sowie einer individuell erwirtschafteten Provision.<\/em><\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1039\",\"location\":\"Stuttgart, Baden-W\u00fcrttemberg\",\"job_type\":\"full_time\",\"salary\":\"3000\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-28T09:27:32.048+02:00\",\"created_at\":\"2026-07-17T11:57:39.147+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDM5?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDM5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1724\",\"campaign_id\":\"1245\",\"campaign_title\":\"Bytedance LLM \/ Hungarian \/ BM \/ Lisbon \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"AI Labeling & Evaluation Agent (Hungarian-Speaking) - 1000\u20ac Welcome Bonus\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands&mdash;the ones you use every day&mdash;improve their businesses with technology and integrated solutions across more than 70 countries.<\/p>\\n<p>If you're looking to grow and be inspired, as a <strong>Labeling &amp; Evaluation Agent<\/strong> in <strong>Lisbon, Portugal (On-site)<\/strong>, you'll contribute to the development and improvement of cutting-edge Artificial Intelligence systems. You'll evaluate AI-generated outputs, apply detailed guidelines, and ensure high-quality annotations that help improve the accuracy, safety, and performance of Large Language Models (LLMs).<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We'll give you all the training, cutting-edge technologies, and ongoing support you'll need to succeed. At Concentrix, there&rsquo;s real career and personal growth potential. Around 80% of our managers and leaders have been promoted from within.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Labeling &amp; Evaluation Agent<\/strong>, you will:<\/p>\\n<ul>\\n<li>Evaluate AI-generated responses according to detailed quality guidelines.<\/li>\\n<li>Produce accurate and consistent labels for language model outputs.<\/li>\\n<li>Assess content for quality, relevance, factual accuracy, safety, and policy compliance.<\/li>\\n<li>Apply complex annotation guidelines across diverse scenarios.<\/li>\\n<li>Identify inconsistencies and edge cases, escalating when appropriate.<\/li>\\n<li>Ensure high-quality output while meeting productivity and quality targets.<\/li>\\n<li>Work with structured text, language data, and AI-generated content.<\/li>\\n<li>Maintain confidentiality and comply with project standards and quality requirements.<\/li>\\n<li>Contribute to the continuous improvement of AI systems through accurate evaluations and feedback.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Hungarian (C1) and have a good command of English (B2).<\/li>\\n<li>Have experience in AI data annotation, LLM evaluation, RLHF, SFT, Quality Assurance, Content Labeling, Trust &amp; Safety, or similar analytical roles.<\/li>\\n<li>Demonstrate strong analytical thinking, excellent attention to detail, and objective decision-making skills.<\/li>\\n<li>Can accurately interpret and consistently apply complex written guidelines.<\/li>\\n<li>Have excellent written language comprehension and are comfortable working with structured text, datasets, and text-based evaluation tasks.<\/li>\\n<li>Are familiar with Generative AI technologies, Large Language Models (LLMs), and annotation platforms.<\/li>\\n<li>Are available to work rotating shifts, if required.If you don't meet every requirement, we still encourage you to apply.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What's in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary&nbsp;<\/li>\\n<li><strong>1000&euro; Welcome Bonus<\/strong><\/li>\\n<li>Fully paid training and continuous learning opportunities<\/li>\\n<li>Gain hands-on experience with Generative AI and data annotation technologies<\/li>\\n<li>Career development opportunities within a global technology leader<\/li>\\n<li>Access to free Learning &amp; Leadership Development programmes<\/li>\\n<li>International and multicultural environment<\/li>\\n<li>Central office location in Lisbon<\/li>\\n<li>Bring-a-friend referral bonus<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If this feels like the perfect next step in your career journey, we want to hear from you.<\/p>\\n<p>Apply today and discover why over <strong>440,000 game-changers<\/strong> around the globe call Concentrix their employer of choice.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Around 80% of our managers and leaders have been promoted from within.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Labeling &amp; Evaluation Agent<\/strong>, you will:<\/p>\\n<ul>\\n<li>Evaluate AI-generated responses according to detailed quality guidelines.<\/li>\\n<li>Produce accurate and consistent labels for language model outputs.<\/li>\\n<li>Assess content for quality, relevance, factual accuracy, safety, and policy compliance.<\/li>\\n<li>Apply complex annotation guidelines across diverse scenarios.<\/li>\\n<li>Identify inconsistencies and edge cases, escalating when appropriate.<\/li>\\n<li>Ensure high-quality output while meeting productivity and quality targets.<\/li>\\n<li>Work with structured text, language data, and AI-generated content.<\/li>\\n<li>Maintain confidentiality and comply with project standards and quality requirements.<\/li>\\n<li>Contribute to the continuous improvement of AI systems through accurate evaluations and feedback.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Arabic (C1) and have a good command of English (B2).<\/li>\\n<li>Have experience in AI data annotation, LLM evaluation, RLHF, SFT, Quality Assurance, Content Labeling, Trust &amp; Safety, or similar analytical roles.<\/li>\\n<li>Demonstrate strong analytical thinking, excellent attention to detail, and objective decision-making skills.<\/li>\\n<li>Can accurately interpret and consistently apply complex written guidelines.<\/li>\\n<li>Have excellent written language comprehension and are comfortable working with structured text, datasets, and text-based evaluation tasks.<\/li>\\n<li>Are familiar with Generative AI technologies, Large Language Models (LLMs), and annotation platforms.<\/li>\\n<li>Are available to work rotating shifts, if required.If you don't meet every requirement, we still encourage you to apply.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What's in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary&nbsp;<\/li>\\n<li>Fully paid training and continuous learning opportunities<\/li>\\n<li>Gain hands-on experience with Generative AI and data annotation technologies<\/li>\\n<li>Career development opportunities within a global technology leader<\/li>\\n<li>Access to free Learning &amp; Leadership Development programmes<\/li>\\n<li>International and multicultural environment<\/li>\\n<li>Central office location in Lisbon<\/li>\\n<li>Bring-a-friend referral bonus<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If this feels like the perfect next step in your career journey, we want to hear from you.<\/p>\\n<p>Apply today and discover why over <strong>440,000 game-changers<\/strong> around the globe call Concentrix their employer of choice.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portuguese law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1238\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-21T00:59:04.885+01:00\",\"created_at\":\"2026-07-17T09:03:20.569+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjM4?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjM4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"77\",\"campaign_id\":\"1292\",\"campaign_title\":\"Advisor I, Customer Service \u2013 Japanese Speakers ONLY\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service \u2013 Japanese Speakers ONLY\",\"street\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"address\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<div data-olk-copy-source=\\\"MailCompose\\\">Position Title: Advisor, Customer Service (Japanese)&nbsp;<br \/>Project: Gaming&nbsp;<br \/>Office Location: KL Sentral, Malaysia&nbsp;<br \/>Reports To: Team Leader&nbsp;<\/div>\\n<div><br \/>Job Description:<br \/><br \/>The Customer Service Advisor interfaces with customers via email and digital messaging&nbsp;<br \/>channels depending on client requirements. This position provides customer service support&nbsp;<br \/>and resolution of routine problems regarding client's product or services for a gaming project.&nbsp;<br \/>This requires native-level of Japanese written communication skills supporting Japanese markets.&nbsp;<\/div>\\n<div><br \/>Essential Functions\/Responsibilities:<\/div>\\n<div>&bull; Ensure service delivered to our customers meets contractual Key Performance&nbsp;<br \/>Indicator (&lsquo;KPIs&rsquo;).&nbsp;<br \/>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer.&nbsp;<br \/>&bull; Review attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.&nbsp;<br \/>&bull; Respond to inbound customer email inquiries in a timely, professional, and efficient&nbsp;<br \/>manner using agreed-upon procedures.<br \/>&bull; Clarify customer requirements; probe for understanding by thoroughly reading tickets&nbsp;<br \/>and use decision-support tools and resources to appropriately provide resolution to the&nbsp;<br \/>customer.&nbsp;<br \/>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon&nbsp;<br \/>procedures.&nbsp;<br \/>&bull; Maintain consistent updated knowledge of client products and\/or services.&nbsp;<br \/>Prepare complete and accurate work including appropriately notating accounts as&nbsp;<br \/>required.&nbsp;<br \/>&bull; Participate in activities designed to improve customer satisfaction and business&nbsp;<br \/>performance.&nbsp;<br \/>&bull; Offer additional products and\/or services.&nbsp;<br \/>&bull; Track, document and retrieve information in clients&rsquo; CRM or database.&nbsp;<br \/><br \/>Candidate Profile:&nbsp;<\/div>\\n<div>&bull; Minimum diploma with 1 year of customer service experience in a gaming project.<br \/>&bull; Courteous with strong customer service orientation.<br \/>&bull; Strong computer navigation skills and PC Knowledge.<br \/>&bull; Ability to effectively communicate , both written and verbally in Japanese Language &amp;&nbsp;<br \/>English Language (at least A2 and above).<br \/>&bull; Dependable with strong attention to detail.<br \/>&bull; Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly.<br \/>&bull; Tolerance for repetitive work in a fast-paced, high production work environment.&nbsp;<br \/>&bull; Ability to work as a team member, as well as independently.<br \/>&bull; Demonstrate patience in all customer contact situations, including maintaining a&nbsp;<br \/>pleasant and professional tone and manner.&nbsp;<br \/>&bull; Ability to rotate shifts with flexibility to work on weekends and public holidays.<br \/>&bull; Based on location and\/or program, additional experience\/skills may be required.<br \/>&nbsp;<br \/><br \/>Disclaimer&nbsp;<br \/>The above statements are intended to describe the general nature and level of work being performed by people&nbsp;<br \/>assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p>Position Title: Advisor, Customer Service (Russian)&nbsp;<br \/>Project: Gaming&nbsp;<br \/>Office Location: KL Sentral, Malaysia&nbsp;<br \/>Reports To: Team Leader&nbsp;<\/p>\\n<p><br \/>Job Description:<br \/><br \/>The Customer Service Advisor interfaces with customers via email and digital messaging&nbsp;<br \/>channels depending on client requirements. This position provides customer service support&nbsp;<br \/>and resolution of routine problems regarding client's product or services for a gaming project.&nbsp;<br \/>This requires native-level of Russian written communication skills supporting Russian markets.&nbsp;<\/p>\\n<p><br \/>Essential Functions\/Responsibilities:<\/p>\\n<p>&bull; Ensure service delivered to our customers meets contractual Key Performance&nbsp;<br \/>Indicator (&lsquo;KPIs&rsquo;).&nbsp;<br \/>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer.&nbsp;<br \/>&bull; Review attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.&nbsp;<br \/>&bull; Respond to inbound customer email inquiries in a timely, professional, and efficient&nbsp;<br \/>manner using agreed-upon procedures.<br \/>&bull; Clarify customer requirements; probe for understanding by thoroughly reading tickets&nbsp;<br \/>and use decision-support tools and resources to appropriately provide resolution to the&nbsp;<br \/>customer.&nbsp;<br \/>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon&nbsp;<br \/>procedures.&nbsp;<br \/>&bull; Maintain consistent updated knowledge of client products and\/or services.&nbsp;<br \/>Prepare complete and accurate work including appropriately notating accounts as&nbsp;<br \/>required.&nbsp;<br \/>&bull; Participate in activities designed to improve customer satisfaction and business&nbsp;<br \/>performance.&nbsp;<br \/>&bull; Offer additional products and\/or services.&nbsp;<br \/>&bull; Track, document and retrieve information in clients&rsquo; CRM or database.&nbsp;<br \/><br \/>Candidate Profile:&nbsp;<\/p>\\n<p>&bull; Minimum diploma with 1 year of customer service experience in a gaming project.<br \/>&bull; Courteous with strong customer service orientation.<br \/>&bull; Strong computer navigation skills and PC Knowledge.<br \/>&bull; Ability to effectively communicate , both written and verbally in Russian Language &amp;&nbsp;<br \/>English Language (at least A2 and above).<br \/>&bull; Dependable with strong attention to detail.<br \/>&bull; Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly.<br \/>&bull; Tolerance for repetitive work in a fast-paced, high production work environment.&nbsp;<br \/>&bull; Ability to work as a team member, as well as independently.<br \/>&bull; Demonstrate patience in all customer contact situations, including maintaining a&nbsp;<br \/>pleasant and professional tone and manner.&nbsp;<br \/>&bull; Ability to rotate shifts with flexibility to work on weekends and public holidays.<br \/>&bull; Based on location and\/or program, additional experience\/skills may be required.<br \/>&nbsp;<br \/><br \/>Disclaimer&nbsp;<br \/>The above statements are intended to describe the general nature and level of work being performed by people&nbsp;<br \/>assigned to this job. 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This role involves strategic planning, managing operational processes, improving performance, procurement, and resource management. The Senior Operations Manager will collaborate with various departments to achieve organizational goals and objectives.<\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p><h2><span><span><span><b>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/b><\/span><\/span><\/span><\/h2><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p><p><span><span><span><b>Revenue and Profitability Management:<\/b><\/span><\/span><\/span><\/p><ul><li><span><span><span>Maintain and grow program revenues.<\/span><\/span><\/span><\/li><li><span><span><span>Ensure program profitability including managing revenue, margins, billing, seat utilization, and retention.<\/span><\/span><\/span><\/li><\/ul><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p><p><span><span><span><b>Training and Development:<\/b><\/span><\/span><\/span><\/p><ul><li><span><span><span>Develop and implement proficient training, staff development, and employee recognition programs.<\/span><\/span><\/span><\/li><li><span><span><span>Select, train, develop, and manage performance of staff in line with company policies and legal requirements.<\/span><\/span><\/span><\/li><\/ul><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p><p><span><span><span><b>Leadership and Compliance:<\/b><\/span><\/span><\/span><\/p><ul><li><span><span><span>Provide leadership and guidance to direct reports to ensure consistent administration of company policies.<\/span><\/span><\/span><\/li><li><span><span><span>Ensure operations are compliant with active contracts and meet operational performance standards.<\/span><\/span><\/span><\/li><\/ul><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p><p><span><span><span><b>Client Relationship Management:<\/b><\/span><\/span><\/span><\/p><ul><li><span><span><span>Oversee client relationships and facilitate open communications.<\/span><\/span><\/span><\/li><li><span><span><span>Understand 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We're a global technology and services leader that powers the brands of the future. We help well-known brands&mdash;the ones you use every day&mdash;improve their businesses with technology and integrated solutions across more than 70 countries.<\/p>\\n<p>If you're looking to grow and be inspired, as a <strong>Labeling &amp; Evaluation Agent<\/strong> in <strong>Lisbon, Portugal (On-site)<\/strong>, you'll contribute to the development and improvement of cutting-edge Artificial Intelligence systems. You'll evaluate AI-generated outputs, apply detailed guidelines, and ensure high-quality annotations that help improve the accuracy, safety, and performance of Large Language Models (LLMs).<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We'll give you all the training, cutting-edge technologies, and ongoing support you'll need to succeed. At Concentrix, there&rsquo;s real career and personal growth potential. 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We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We're a global technology and services leader that powers the brands of the future. We help well-known brands&mdash;the ones you use every day&mdash;improve their businesses with technology and integrated solutions across more than 70 countries.<\/p>\\n<p>If you're looking to grow and be inspired, as a <strong>German-speaking Labeling &amp; Evaluation Agent<\/strong> in <strong>Lisbon, Portugal (On-site)<\/strong>, you'll contribute to the development and improvement of cutting-edge Artificial Intelligence systems. You'll evaluate AI-generated outputs, apply detailed guidelines, and ensure high-quality annotations that help improve the accuracy, safety, and performance of Large Language Models (LLMs).<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We'll give you all the training, cutting-edge technologies, and ongoing support you'll need to succeed. At Concentrix, there&rsquo;s real career and personal growth potential. Around 80% of our managers and leaders have been promoted from within.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Labeling &amp; Evaluation Agent<\/strong>, you will:<\/p>\\n<ul>\\n<li>Evaluate AI-generated responses according to detailed quality guidelines.<\/li>\\n<li>Produce accurate and consistent labels for language model outputs.<\/li>\\n<li>Assess content for quality, relevance, factual accuracy, safety, and policy compliance.<\/li>\\n<li>Apply complex annotation guidelines across diverse scenarios.<\/li>\\n<li>Identify inconsistencies and edge cases, escalating when appropriate.<\/li>\\n<li>Ensure high-quality output while meeting productivity and quality targets.<\/li>\\n<li>Work with structured text, language data, and AI-generated content.<\/li>\\n<li>Maintain confidentiality and comply with project standards and quality requirements.<\/li>\\n<li>Contribute to the continuous improvement of AI systems through accurate evaluations and feedback.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in German (C1) and have a good command of English (B2).<\/li>\\n<li>Have experience in AI data annotation, LLM evaluation, RLHF, SFT, Quality Assurance, Content Labeling, Trust &amp; Safety, or similar analytical roles.<\/li>\\n<li>Demonstrate strong analytical thinking, excellent attention to detail, and objective decision-making skills.<\/li>\\n<li>Can accurately interpret and consistently apply complex written guidelines.<\/li>\\n<li>Have excellent written language comprehension and are comfortable working with structured text, datasets, and text-based evaluation tasks.<\/li>\\n<li>Are familiar with Generative AI technologies, Large Language Models (LLMs), and annotation platforms.<\/li>\\n<li>Are available to work rotating shifts, if required.If you don't meet every requirement, we still encourage you to apply.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What's in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary&nbsp;<\/li>\\n<li>Fully paid training and continuous learning opportunities<\/li>\\n<li>Gain hands-on experience with Generative AI and data annotation technologies<\/li>\\n<li>Career development opportunities within a global technology leader<\/li>\\n<li>Access to free Learning &amp; Leadership Development programmes<\/li>\\n<li>International and multicultural environment<\/li>\\n<li>Central office location in Lisbon<\/li>\\n<li>Bring-a-friend referral bonus<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If this feels like the perfect next step in your career journey, we want to hear from you.<\/p>\\n<p>Apply today and discover why over <strong>440,000 game-changers<\/strong> around the globe call Concentrix their employer of choice.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portuguese law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1234\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-17T09:27:42.792+01:00\",\"created_at\":\"2026-07-16T16:44:31.800+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjM0?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjM0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1583\",\"campaign_id\":\"856\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1747560\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant - (Turkish speaking) - Onsite - GE02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\".\",\"long_description\":\"<p><b>Step into a Game-Changing Career<\/b><\/p><p><\/p><p>Ready to join an innovative and fast-growing team? We\u2019re a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world\u2019s most recognized brands \u2014 the ones you use every day \u2014 helping them grow through technology and integrated solutions.<\/p><p>If you\u2019re looking to develop your career and feel inspired, this is your opportunity. As a <b>Fashion Support Consultant<\/b>, you\u2019ll be part of a dynamic team of game-changers shaping the future of the fashion industry.<\/p><p><\/p><p><b>Career Growth and Personal Development<\/b><\/p><p>This is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career.<\/p><p><\/p><p><b>What You Will Do in This Role<\/b><\/p><p><\/p><p>As a <b>Fashion Support Consultant<\/b>, you will:<\/p><p><\/p><ul><li><span>Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users\u2019 demands.\u00a0<\/span><\/li><li><span>Take incoming calls from boutiques and shops via telephone and resolve demands.\u00a0<\/span><\/li><li><span>Log call details onto call management systems and provide response and resolution within SLA. Maintain service and product knowledge and\u00a0expertise\u00a0associated with applications specific to individual customers.\u00a0<\/span><\/li><li><span>Escalate potential service issues initially with Mentor. 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Apply today and discover why over 440,000 game-changers worldwide choose Concentrix as their employer of choice.<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Want\u00a0to be part of an innovative and growing team?\u00a0We\u2019re\u00a0a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If\u00a0you\u2019re\u00a0looking to grow and be inspired, as a\u00a0<b>Business Developer in\u00a0Barcelona\u00a0(hybrid),<\/b>\u00a0you will be part of our team of\u00a0game-changers\u00a0who are powering the brands of the future in the Tech industry.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is\u00a0a great opportunity\u00a0to experience the power of\u00a0what\u2019s\u00a0next and develop \u201cfriends for life\u201d at the same time.\u00a0We\u2019ll\u00a0give you all the training,\u00a0cutting-edge\u00a0technologies, and the continuing support\u00a0you\u2019ll\u00a0need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients,\u00a0their\u00a0customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As a\u00a0<b>Business Developer<\/b>\u00a0on our team, you will:\u00a0\u00a0\u00a0<br \/>\u00a0\u00a0\u00a0<br \/>-\u00a0Generate consistent sales opportunities for the field Sales Representatives\u00a0<br \/>- Identify and qualify prospects and deciders in the targeted companies\u00a0<br \/>- Lead Generation for Sales (Prospect qualification, Scheduling meetings, meeting tracking, product and solutions presentation)\u00a0<br \/>- Identify leads and conduct lead management\u00a0<br \/>- Successful execution of permanent and segment specific telemarketing campaigns\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We embrace our\u00a0game-changers\u00a0with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>-\u00a0Are proficient or bilingual in French and advanced in English\u00a0<br \/>- Have good knowledge in IT and preferably storage environments\u00a0<br \/>- Have very good knowledge of telemarketing \/ sales\u00a0<br \/>- Have outbound experience \/ sales experience\u00a0<br \/>- Can identify new sales chances\u00a0<br \/>- Have transparent work habits\u00a0<br \/>- Are very good self-organization, punctual, loyal, reliable, high social competence and a team worker\u00a0<\/p><p>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Don\u2019t\u00a0meet\u00a0every\u00a0requirement? No\u00a0worries.\u00a0We\u2019re\u00a0dedicated\u00a0to\u00a0creating\u00a0a diverse, inclusive, and\u00a0authentic\u00a0workplace\u00a0for\u00a0everyone.\u00a0If\u00a0you\u00a0feel\u00a0you\u00a0don\u2019t\u00a0check\u00a0every\u00a0box,\u00a0we\u00a0still\u00a0encourage\u00a0you\u00a0to\u00a0apply.\u00a0We\u2019ll\u00a0do\u00a0our\u00a0best\u00a0to\u00a0match\u00a0you\u00a0with\u00a0the\u00a0right\u00a0job,\u00a0whether\u00a0it\u2019s\u00a0this\u00a0one\u00a0or\u00a0another\u00a0role.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>What\u2019s\u00a0in\u00a0it\u00a0for\u00a0you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.\u00a0That\u2019s\u00a0why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>-\u00a0Full time 39 hours\/week contract: Monday to Friday 9:00 to 18:00<br \/>- Salary 23 376 euros gross\/year &#43; up to 4000 euros gross\/year in bonus\u00a0<br \/>- Great office location in Barcelona<br \/>- Friends hunting (referral) bonus\u00a0<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<br \/>\u00a0\u00a0\u00a0<\/p><p><b>Experience the best version of you!\u00a0\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>At Concentrix, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0game-changers\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i>\u00a0<\/p><p><i>\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re\u00a0proudly\u00a0united as one\u00a0team, one company, globally.\u00a0We&#39;re\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor for NIKE with Italian and English\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Want to be part of the customer service team for the No.1 Sports Brand in the world?<\/strong><\/p>\\n<p>Check out our Customer Advisor role below, and if it sounds like the job for you &ndash; then get in touch!<\/p>\\n<p><strong>What you'll do as Customer Advisor?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling customer request regarding wide range of sports products via phone and chat<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing accurate information and maintain detailed case notes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Focusing on customer expectations and satisfaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Contributing to reaching individual and team performance targets<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>If you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have fluent level \u043ef Italian and English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are customer service-oriented<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have strong typing and PC skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are analytical and problem-solving oriented<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexible working hours &ndash; Monday - Saturday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary of 1500 Euro Gross + performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly bran discount &amp; additional Peak season incentives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as an <b>Inside Sales Representative<\/b> in Malaga (hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As an <b>Inside Sales Representative<\/b> on our team, you will:\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>-\u00a0 Do identification and qualification of prospects and deciders in the targeted companies\u00a0<\/p><p>- Handle inside sales activity\u00a0<\/p><p>- Carry out inbound and outbound calls\u00a0<\/p><p>- Cross sell and Upsell\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Are native or proficient in Italian plus fluent French and English\u00a0\u00a0<\/p><p>- Have good knowledge in IT and preferably cloud \/ hosting solutions\u00a0<\/p><p>- Have good sales B2B knowledge\u00a0\u00a0\u00a0<\/p><p>- Have outbound experience \/ sales experience\u00a0<\/p><p>- Can identify new sales chances\u00a0<\/p><p>- Are punctual, loyal, reliable\u00a0<\/p><p>- Have authenticity and self-confidence\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/p><p>- Temporary Spanish contract, 39h\/week\u00a0\u00a0 Monday to Friday from 09:00 to 18:00<\/p><p>- A base salary of 19.637 euros\/year (gross) plus up to 4800 euros\/year bonus (gross)\u00a0<\/p><p>- Full paid training for the company and the products you will be working on\u00a0<\/p><p>-A modern centrally placed office in Benalmadena, right next to the beach area\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. 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Jeste\u015bmy globalnym liderem w dziedzinie technologii i us\u0142ug, kt&oacute;ry wspiera marki przysz\u0142o\u015bci. Pomagamy znanym markom &ndash; tym, z kt&oacute;rych korzystasz na co dzie\u0144 &ndash; rozwija\u0107 ich biznes dzi\u0119ki technologiom i zintegrowanym rozwi\u0105zaniom w ponad 70 krajach. Z dum\u0105 zdobywamy rok po roku nagrody, takie jak <strong>&bdquo;World's Best Workplaces&rdquo;<\/strong>, <strong>&bdquo;Best Companies for Career Growth&rdquo;<\/strong> oraz <strong>&bdquo;Best Company Culture&rdquo;<\/strong>.<\/p>\\n<p class=\\\"isSelectedEnd\\\">Je\u015bli chcesz si\u0119 rozwija\u0107 i pracowa\u0107 w inspiruj\u0105cym \u015brodowisku, do\u0142\u0105cz do nas jako <strong>Przedstawiciel ds. Obs\u0142ugi Klienta<\/strong> w <strong>Lizbonie, Portugalia (praca stacjonarna)<\/strong>. W tej roli b\u0119dziesz wykorzystywa\u0107 swoje umiej\u0119tno\u015bci, wspieraj\u0105c r&oacute;\u017cne obszary medi&oacute;w spo\u0142eczno\u015bciowych naszego klienta. B\u0119dziesz r&oacute;wnie\u017c aktywnie dba\u0107 o przestrzeganie wytycznych klienta oraz uczestniczy\u0107 w ci\u0105g\u0142ym doskonaleniu us\u0142ug \u015bwiadczonych wszystkim u\u017cytkownikom.<\/p>\\n<h2>Rozw&oacute;j kariery i rozw&oacute;j osobisty<\/h2>\\n<p class=\\\"isSelectedEnd\\\">Zapewnimy Ci kompleksowe szkolenie, dost\u0119p do nowoczesnych technologii oraz sta\u0142e wsparcie, kt&oacute;rych potrzebujesz, aby odnie\u015b\u0107 sukces. W Concentrix istniej\u0105 realne mo\u017cliwo\u015bci rozwoju zawodowego i osobistego. Oko\u0142o <strong>80% naszych mened\u017cer&oacute;w i lider&oacute;w zosta\u0142o awansowanych wewn\u0119trznie<\/strong>. Dlatego oferujemy szeroki wyb&oacute;r <strong>BEZP\u0141ATNYCH program&oacute;w szkoleniowych oraz rozwoju kompetencji przyw&oacute;dczych<\/strong>, kt&oacute;re pomog\u0105 Ci zbudowa\u0107 karier\u0119, o jakiej zawsze marzy\u0142e\u015b\/-a\u015b.<\/p>\\n<h2>Zakres obowi\u0105zk&oacute;w<\/h2>\\n<p class=\\\"isSelectedEnd\\\">Jako <strong>Przedstawiciel ds. Obs\u0142ugi Klienta<\/strong> b\u0119dziesz:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Analizowa\u0107 i rozwi\u0105zywa\u0107 zg\u0142oszenia klient&oacute;w, kupuj\u0105cych, sprzedawc&oacute;w oraz tw&oacute;rc&oacute;w, w tym sprawdza\u0107 status zam&oacute;wie\u0144 i dostaw.<\/li>\\n<li>Rozpatrywa\u0107 zg\u0142oszone sprawy zgodnie z ustalonymi terminami realizacji oraz standardami jako\u015bci.<\/li>\\n<li>Eskalowa\u0107 zg\u0142oszenia do klienta zgodnie z MSA, SOW oraz baz\u0105 wiedzy.<\/li>\\n<li>Dba\u0107 o wysoki poziom satysfakcji klient&oacute;w poprzez profesjonaln\u0105 obs\u0142ug\u0119 zg\u0142osze\u0144 oraz regularne informowanie klient&oacute;w o post\u0119pach.<\/li>\\n<li>Zapewnia\u0107 realizacj\u0119 uzgodnionych poziom&oacute;w us\u0142ug (SLA) we wszystkich kana\u0142ach komunikacji oraz osi\u0105ga\u0107 wysok\u0105 efektywno\u015b\u0107 pracy i szybkie rozwi\u0105zywanie zg\u0142osze\u0144.<\/li>\\n<\/ul>\\n<h2>Twoje kwalifikacje<\/h2>\\n<p class=\\\"isSelectedEnd\\\">Concentrix b\u0119dzie odpowiednim miejscem dla Ciebie, je\u015bli:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Pos\u0142ugujesz si\u0119 j\u0119zykiem <strong>polskim na poziomie C1<\/strong> (w mowie i pi\u015bmie).<\/li>\\n<li>Pos\u0142ugujesz si\u0119 j\u0119zykiem <strong>angielskim na poziomie B2<\/strong> (w mowie i pi\u015bmie).<\/li>\\n<li>Posiadasz wykszta\u0142cenie wy\u017csze lub r&oacute;wnowa\u017cny dyplom.<\/li>\\n<li>Dobrze rozumiesz \u015brodowisko e-commerce.<\/li>\\n<li>Masz do\u015bwiadczenie w pracy w <strong>call center<\/strong> (obs\u0142uga telefoniczna i kana\u0142y niewerbalne) oraz w bran\u017cy obs\u0142ugi klienta.<\/li>\\n<li>Jeste\u015b gotowy\/-a do pracy zmianowej w systemie 24\/7.<\/li>\\n<li>Potrafisz pracowa\u0107 zar&oacute;wno samodzielnie, jak i zespo\u0142owo.<\/li>\\n<li>Swobodnie korzystasz z medi&oacute;w spo\u0142eczno\u015bciowych i masz podstawow\u0105 wiedz\u0119 na temat reklamy cyfrowej.<\/li>\\n<\/ul>\\n<p class=\\\"isSelectedEnd\\\">Je\u015bli nie spe\u0142niasz wszystkich wymaga\u0144, nadal zach\u0119camy Ci\u0119 do aplikowania. Do\u0142o\u017cymy wszelkich stara\u0144, aby dopasowa\u0107 Ci odpowiedni\u0105 rol\u0119 &ndash; niezale\u017cnie od tego, czy b\u0119dzie to ta, czy inna oferta.<\/p>\\n<h2>Co oferujemy<\/h2>\\n<p class=\\\"isSelectedEnd\\\">W tej roli zapewniamy benefity, kt&oacute;re wspieraj\u0105 Tw&oacute;j styl \u017cycia:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Konkurencyjne wynagrodzenie (podstawa oraz dodatkowe premie).<\/li>\\n<li><strong>Premi\u0119 powitaln\u0105 w wysoko\u015bci 1000 &euro;.<\/strong><\/li>\\n<li>Prac\u0119 w centralnej lokalizacji w Lizbonie, Portugalia.<\/li>\\n<li>Program polece\u0144 pracowniczych (Bring-a-Friend).<\/li>\\n<li>W pe\u0142ni op\u0142acone szkolenie dotycz\u0105ce firmy i projektu.<\/li>\\n<li>Programy rozwoju zawodowego.<\/li>\\n<\/ul>\\n<h2>Sta\u0144 si\u0119 najlepsz\u0105 wersj\u0105 siebie!<\/h2>\\n<p class=\\\"isSelectedEnd\\\">Je\u015bli czujesz, \u017ce to idealny kolejny krok w Twojej karierze, chcemy Ci\u0119 pozna\u0107. Aplikuj ju\u017c dzi\u015b i przekonaj si\u0119, dlaczego ponad <strong>440 000<\/strong> os&oacute;b na ca\u0142ym \u015bwiecie uwa\u017ca Concentrix za swojego <strong>&bdquo;pracodawc\u0119 z wyboru&rdquo;<\/strong>.<\/p>\\n<h2>Concentrix jest pracodawc\u0105 zapewniaj\u0105cym r&oacute;wne szanse<\/h2>\\n<p class=\\\"isSelectedEnd\\\">Jako jedna globalna firma jeste\u015bmy dumni z naszej r&oacute;\u017cnorodno\u015bci i jedno\u015bci. Zapewniamy r&oacute;wne szanse zatrudnienia wszystkim kandydatom oraz \u015brodowisko pracy wolne od dyskryminacji i n\u0119kania. Wszystkie nasze procesy rekrutacyjne opieraj\u0105 si\u0119 wy\u0142\u0105cznie na potrzebach biznesowych, wymaganiach stanowiska i kwalifikacjach zawodowych, bez wzgl\u0119du na ras\u0119, wiek, to\u017csamo\u015b\u0107 p\u0142ciow\u0105, orientacj\u0119 seksualn\u0105, religi\u0119, pochodzenie etniczne, status rodzinny lub rodzicielski, narodowo\u015b\u0107, niepe\u0142nosprawno\u015b\u0107 czy jak\u0105kolwiek inn\u0105 cech\u0119 chronion\u0105 obowi\u0105zuj\u0105cym prawem.<\/p>\\n<h2>Uprawnienie do pracy<\/h2>\\n<p>Zgodnie z obowi\u0105zuj\u0105cym prawem w Portugalii, rozpatrywane b\u0119d\u0105 wy\u0142\u0105cznie kandydatury os&oacute;b posiadaj\u0105cych legalne prawo do pracy w Portugalii.<\/p>\",\"ats_external_id\":\"PT-1228\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-05T10:05:09.825+01:00\",\"created_at\":\"2026-07-15T17:13:25.178+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI4?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1737\",\"campaign_id\":\"1227\",\"campaign_title\":\"ByteDance GEC - MOD \/ Polish \/ BM \/ Lisbon \/ ad in polish \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Moderator Tre\u015bci (j\u0119zyk polski) \u2013 Globalny e-Commerce \u2013 Premia powitalna 1000 \u20ac\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Odkryj moc kariery, kt\u00f3ra zmienia zasady gry!\",\"long_description\":\"<p class=\\\"isSelectedEnd\\\">Szukasz kolejnego kroku w swojej karierze? Jeste\u015bmy globalnym liderem w dziedzinie technologii i us\u0142ug, kt&oacute;ry wspiera marki przysz\u0142o\u015bci. Pomagamy znanym markom &ndash; tym, z kt&oacute;rych korzystasz na co dzie\u0144 &ndash; rozwija\u0107 ich biznes dzi\u0119ki technologiom i zintegrowanym rozwi\u0105zaniom w ponad 70 krajach. Z dum\u0105 zdobywamy rok po roku nagrody, takie jak <strong>&bdquo;World's Best Workplaces&rdquo;<\/strong>, <strong>&bdquo;Best Companies for Career Growth&rdquo;<\/strong> oraz <strong>&bdquo;Best Company Culture&rdquo;<\/strong>.<\/p>\\n<p class=\\\"isSelectedEnd\\\">Je\u015bli chcesz si\u0119 rozwija\u0107 i pracowa\u0107 w inspiruj\u0105cym \u015brodowisku, do\u0142\u0105cz do nas jako <strong>Moderator Tre\u015bci<\/strong> w <strong>Lizbonie, Portugalia (praca stacjonarna)<\/strong>. W tej roli b\u0119dziesz wykorzystywa\u0107 swoje umiej\u0119tno\u015bci, wspieraj\u0105c r&oacute;\u017cne obszary medi&oacute;w spo\u0142eczno\u015bciowych naszego klienta. B\u0119dziesz r&oacute;wnie\u017c aktywnie dba\u0107 o przestrzeganie wytycznych klienta oraz uczestniczy\u0107 w ci\u0105g\u0142ym doskonaleniu us\u0142ug \u015bwiadczonych dla u\u017cytkownik&oacute;w.<\/p>\\n<h3>Rozw&oacute;j kariery i rozw&oacute;j osobisty<\/h3>\\n<p class=\\\"isSelectedEnd\\\">Zapewnimy Ci kompleksowe szkolenie, dost\u0119p do nowoczesnych technologii oraz sta\u0142e wsparcie, kt&oacute;rych potrzebujesz, aby odnie\u015b\u0107 sukces. W Concentrix istniej\u0105 realne mo\u017cliwo\u015bci rozwoju zawodowego i osobistego. Oko\u0142o <strong>80% naszych mened\u017cer&oacute;w i lider&oacute;w zosta\u0142o awansowanych wewn\u0119trznie<\/strong>. Dlatego oferujemy szeroki wyb&oacute;r <strong>BEZP\u0141ATNYCH program&oacute;w szkoleniowych oraz rozwoju kompetencji przyw&oacute;dczych<\/strong>, kt&oacute;re pomog\u0105 Ci zbudowa\u0107 karier\u0119, o jakiej zawsze marzy\u0142e\u015b\/-a\u015b.<\/p>\\n<h3>Zakres obowi\u0105zk&oacute;w<\/h3>\\n<p class=\\\"isSelectedEnd\\\">Jako <strong>Moderator Tre\u015bci<\/strong> b\u0119dziesz:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Weryfikowa\u0107 tre\u015bci zgodnie z ustalonymi czasami realizacji (SLA) oraz standardami jako\u015bci.<\/li>\\n<li>Analizowa\u0107 zg\u0142oszone przypadki zgodnie z ustalonymi terminami i standardami jako\u015bci.<\/li>\\n<li>Eskalowa\u0107 zg\u0142oszenia do klienta zgodnie z MSA, SOW oraz baz\u0105 wiedzy.<\/li>\\n<li>Monitorowa\u0107 zachowania u\u017cytkownik&oacute;w i skutecznie egzekwowa\u0107 obowi\u0105zuj\u0105ce zasady.<\/li>\\n<li>Konsekwentnie stosowa\u0107 wytyczne wobec r&oacute;\u017cnorodnych typ&oacute;w tre\u015bci.<\/li>\\n<li>Samodzielnie rozwi\u0105zywa\u0107 wra\u017cliwe sprawy, zachowuj\u0105c standardy platformy.<\/li>\\n<li>Zachowywa\u0107 poufno\u015b\u0107 informacji oraz profesjonalizm we wszystkich interakcjach.<\/li>\\n<\/ul>\\n<h3>Twoje kwalifikacje<\/h3>\\n<p class=\\\"isSelectedEnd\\\">Concentrix b\u0119dzie odpowiednim miejscem dla Ciebie, je\u015bli:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Pos\u0142ugujesz si\u0119 j\u0119zykiem <strong>polskim na poziomie C1<\/strong> (w mowie i pi\u015bmie).<\/li>\\n<li>Pos\u0142ugujesz si\u0119 j\u0119zykiem <strong>angielskim na poziomie B2<\/strong> (w mowie i pi\u015bmie).<\/li>\\n<li>Posiadasz wykszta\u0142cenie wy\u017csze lub r&oacute;wnowa\u017cny dyplom.<\/li>\\n<li>Dobrze rozumiesz \u015brodowisko e-commerce.<\/li>\\n<li>Masz do\u015bwiadczenie w bran\u017cy moderacji tre\u015bci lub podobnych us\u0142ug.<\/li>\\n<li>Jeste\u015b gotowy\/-a do pracy zmianowej w systemie 24\/7.<\/li>\\n<li>Posiadasz umiej\u0119tno\u015b\u0107 podejmowania racjonalnych decyzji oraz dobr\u0105 znajomo\u015b\u0107 lokalnego rynku.<\/li>\\n<li>Swobodnie korzystasz z medi&oacute;w spo\u0142eczno\u015bciowych i masz podstawow\u0105 wiedz\u0119 na temat reklamy cyfrowej.<\/li>\\n<\/ul>\\n<p class=\\\"isSelectedEnd\\\">Je\u015bli nie spe\u0142niasz wszystkich wymaga\u0144, nadal zach\u0119camy Ci\u0119 do aplikowania. Do\u0142o\u017cymy wszelkich stara\u0144, aby dopasowa\u0107 Ci odpowiedni\u0105 rol\u0119 &ndash; niezale\u017cnie od tego, czy b\u0119dzie to ta, czy inna oferta.<\/p>\\n<h3>Co oferujemy<\/h3>\\n<p class=\\\"isSelectedEnd\\\">W tej roli zapewniamy benefity, kt&oacute;re wspieraj\u0105 Tw&oacute;j styl \u017cycia:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Konkurencyjne wynagrodzenie (podstawa oraz dodatkowe premie).<\/li>\\n<li><strong>Premi\u0119 powitaln\u0105 w wysoko\u015bci 1000 &euro;.<\/strong><\/li>\\n<li>Prac\u0119 w centralnej lokalizacji w Lizbonie, Portugalia.<\/li>\\n<li>Program polece\u0144 pracowniczych (Bring-a-Friend).<\/li>\\n<li>W pe\u0142ni op\u0142acone szkolenie dotycz\u0105ce firmy i projektu.<\/li>\\n<li>Programy rozwoju zawodowego.<\/li>\\n<\/ul>\\n<h3>Sta\u0144 si\u0119 najlepsz\u0105 wersj\u0105 siebie!<\/h3>\\n<p class=\\\"isSelectedEnd\\\">Je\u015bli czujesz, \u017ce to idealny kolejny krok w Twojej karierze, chcemy Ci\u0119 pozna\u0107. Aplikuj ju\u017c dzi\u015b i przekonaj si\u0119, dlaczego ponad <strong>440 000<\/strong> os&oacute;b na ca\u0142ym \u015bwiecie uwa\u017ca Concentrix za swojego <strong>&bdquo;pracodawc\u0119 z wyboru&rdquo;<\/strong>.<\/p>\\n<h3>Concentrix jest pracodawc\u0105 zapewniaj\u0105cym r&oacute;wne szanse<\/h3>\\n<p class=\\\"isSelectedEnd\\\">Jako jedna globalna firma jeste\u015bmy dumni z naszej r&oacute;\u017cnorodno\u015bci i jedno\u015bci. Zapewniamy r&oacute;wne szanse zatrudnienia wszystkim kandydatom oraz \u015brodowisko pracy wolne od dyskryminacji i n\u0119kania. Wszystkie nasze procesy rekrutacyjne opieraj\u0105 si\u0119 wy\u0142\u0105cznie na potrzebach biznesowych, wymaganiach stanowiska i kwalifikacjach zawodowych, bez wzgl\u0119du na ras\u0119, wiek, to\u017csamo\u015b\u0107 p\u0142ciow\u0105, orientacj\u0119 seksualn\u0105, religi\u0119, pochodzenie etniczne, status rodzinny lub rodzicielski, narodowo\u015b\u0107, niepe\u0142nosprawno\u015b\u0107 czy jak\u0105kolwiek inn\u0105 cech\u0119 chronion\u0105 obowi\u0105zuj\u0105cym prawem.<\/p>\\n<h3>Uprawnienie do pracy<\/h3>\\n<p>Zgodnie z obowi\u0105zuj\u0105cym prawem w Portugalii, rozpatrywane b\u0119d\u0105 wy\u0142\u0105cznie kandydatury os&oacute;b posiadaj\u0105cych legalne prawo do pracy w Portugalii.<\/p>\",\"ats_external_id\":\"PT-1227\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-22T00:59:05.142+01:00\",\"created_at\":\"2026-07-15T17:04:27.949+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI3?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1738\",\"campaign_id\":\"1226\",\"campaign_title\":\"ByteDance GEC - MOD \/ Czech \/ BM \/ Lisbon \/ ad in czech \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Moder\u00e1tor obsahu (\u010desky mluv\u00edc\u00ed) \u2013 Glob\u00e1ln\u00ed e-commerce - Bonus 1 000 \u20ac\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Za\u017eijte s\u00edlu kari\u00e9ry, kter\u00e1 m\u011bn\u00ed pravidla hry\",\"long_description\":\"<p>Hled&aacute;te dal&scaron;&iacute; krok ve sv&eacute; kari&eacute;\u0159e? Jsme glob&aacute;ln&iacute; l&iacute;dr v oblasti technologi&iacute; a slu\u017eeb, kter&yacute; podporuje zna\u010dky budoucnosti. Pom&aacute;h&aacute;me zn&aacute;m&yacute;m sv\u011btov&yacute;m zna\u010dk&aacute;m &ndash; t\u011bm, kter&eacute; pou\u017e&iacute;v&aacute;te ka\u017ed&yacute; den &ndash; rozv&iacute;jet jejich podnik&aacute;n&iacute; prost\u0159ednictv&iacute;m technologi&iacute; a integrovan&yacute;ch \u0159e&scaron;en&iacute; ve v&iacute;ce ne\u017e 70 zem&iacute;ch. Jsme hrd&iacute; na to, \u017ee jsme opakovan\u011b z&iacute;skali ocen\u011bn&iacute; jako &bdquo;<strong>World's Best Workplaces&ldquo;, &bdquo;Best Companies for Career Growth&ldquo; a &bdquo;Best Company Culture&ldquo;.<\/strong><\/p>\\n<p>Pokud chcete profesn\u011b r\u016fst a hled&aacute;te inspirativn&iacute; pracovn&iacute; prost\u0159ed&iacute;, p\u0159idejte se k n&aacute;m jako <strong>Moder&aacute;tor obsahu v Lisabonu, Portugalsko (pr&aacute;ce na pracovi&scaron;ti<\/strong>). Budete vyu\u017e&iacute;vat sv&eacute; dovednosti p\u0159i podpo\u0159e r\u016fzn&yacute;ch oblast&iacute; soci&aacute;ln&iacute;ch m&eacute;di&iacute; na&scaron;eho klienta a aktivn\u011b se pod&iacute;let na zaji&scaron;t\u011bn&iacute; dodr\u017eov&aacute;n&iacute; pravidel klienta i na neust&aacute;l&eacute;m zlep&scaron;ov&aacute;n&iacute; slu\u017eeb poskytovan&yacute;ch v&scaron;em u\u017eivatel\u016fm.<\/p>\\n<p><strong>Kari&eacute;rn&iacute; r\u016fst a osobn&iacute; rozvoj<\/strong><\/p>\\n<p>Poskytneme v&aacute;m ve&scaron;ker&eacute; &scaron;kolen&iacute;, nejmodern\u011bj&scaron;&iacute; technologie a pr\u016fb\u011b\u017enou podporu, kter&eacute; budete pot\u0159ebovat k &uacute;sp\u011bchu. Ve spole\u010dnosti Concentrix m&aacute;te skute\u010dnou p\u0159&iacute;le\u017eitost profesn\u011b i osobnostn\u011b r\u016fst. P\u0159ibli\u017en\u011b <strong>80 % na&scaron;ich mana\u017eer\u016f a vedouc&iacute;ch pracovn&iacute;k\u016f bylo pov&yacute;&scaron;eno intern\u011b.<\/strong> Proto nab&iacute;z&iacute;me &scaron;irokou &scaron;k&aacute;lu <strong>BEZPLATN&Yacute;CH program\u016f vzd\u011bl&aacute;v&aacute;n&iacute; a rozvoje leadershipu<\/strong>, kter&eacute; v&aacute;m pomohou vybudovat kari&eacute;ru, jakou jste si v\u017edy p\u0159edstavovali.<\/p>\\n<p><strong>Co bude n&aacute;pln&iacute; va&scaron;&iacute; pr&aacute;ce<\/strong><\/p>\\n<p>Jako Moder&aacute;tor obsahu budete:<\/p>\\n<ul>\\n<li>Kontrolovat obsah v souladu s dohodnut&yacute;mi \u010dasov&yacute;mi limity (SLA) a standardy kvality.<\/li>\\n<li>Posuzovat nahl&aacute;&scaron;en&eacute; p\u0159&iacute;pady v dohodnut&yacute;ch lh\u016ft&aacute;ch a podle stanoven&yacute;ch standard\u016f kvality.<\/li>\\n<li>Eskalovat p\u0159&iacute;pady klientovi v souladu s MSA, t&iacute;mto SOW a intern&iacute; znalostn&iacute; datab&aacute;z&iacute;.<\/li>\\n<li>Monitorovat chov&aacute;n&iacute; u\u017eivatel\u016f a d\u016fsledn\u011b prosazovat pravidla platformy.<\/li>\\n<li>Konzistentn\u011b aplikovat pravidla na r\u016fzn&eacute; typy obsahu.<\/li>\\n<li>Samostatn\u011b \u0159e&scaron;it citliv&eacute; p\u0159&iacute;pady p\u0159i zachov&aacute;n&iacute; standard\u016f platformy.<\/li>\\n<li>Zachov&aacute;vat d\u016fv\u011brnost informac&iacute; a profesion&aacute;ln&iacute; p\u0159&iacute;stup p\u0159i v&scaron;ech interakc&iacute;ch.<\/li>\\n<\/ul>\\n<p><strong>Va&scaron;e kvalifikace<\/strong><\/p>\\n<p>Concentrix je pro v&aacute;s skv\u011blou volbou, pokud:<\/p>\\n<ul>\\n<li>Ovl&aacute;d&aacute;te \u010de&scaron;tinu na &uacute;rovni C1 (slovem i p&iacute;smem).<\/li>\\n<li>Ovl&aacute;d&aacute;te angli\u010dtinu na &uacute;rovni B2 (slovem i p&iacute;smem).<\/li>\\n<li>M&aacute;te minim&aacute;ln\u011b vysoko&scaron;kolsk&eacute; vzd\u011bl&aacute;n&iacute; nebo ekvivalentn&iacute; diplom.<\/li>\\n<li>M&aacute;te dobr&eacute; znalosti prost\u0159ed&iacute; e-commerce.<\/li>\\n<li>M&aacute;te zku&scaron;enosti v oblasti moderace obsahu nebo obdobn&yacute;ch slu\u017eeb.<\/li>\\n<li>Jste ochotni pracovat v nep\u0159etr\u017eit&eacute;m provozu na sm\u011bny (24\/7).<\/li>\\n<li>M&aacute;te siln&eacute; analytick&eacute; schopnosti, um&iacute;te se spr&aacute;vn\u011b rozhodovat a dob\u0159e zn&aacute;te m&iacute;stn&iacute; trh.<\/li>\\n<li>Aktivn\u011b pou\u017e&iacute;v&aacute;te soci&aacute;ln&iacute; s&iacute;t\u011b a m&aacute;te z&aacute;kladn&iacute; p\u0159ehled o digit&aacute;ln&iacute; reklam\u011b.<\/li>\\n<\/ul>\\n<p>Pokud nespl\u0148ujete v&scaron;echny po\u017eadavky, p\u0159esto v&aacute;s r&aacute;di vyz&yacute;v&aacute;me k pod&aacute;n&iacute; p\u0159ihl&aacute;&scaron;ky. Ud\u011bl&aacute;me maximum pro to, abychom v&aacute;m na&scaron;li vhodnou pozici &ndash; a\u0165 u\u017e tuto, nebo jinou.<\/p>\\n<p><strong>Co v&aacute;m nab&iacute;z&iacute;me<\/strong><\/p>\\n<p>V t&eacute;to roli z&iacute;sk&aacute;te benefity, kter&eacute; podpo\u0159&iacute; v&aacute;&scaron; \u017eivotn&iacute; styl:<\/p>\\n<ul>\\n<li>Konkuren\u010dn&iacute; mzdu (z&aacute;kladn&iacute; plat + bonusy).<\/li>\\n<li><strong>Bonus za n&aacute;stup ve v&yacute;&scaron;i 1 000 &euro;<\/strong><\/li>\\n<li>Pr&aacute;ci v centru Lisabonu v Portugalsku.<\/li>\\n<li>Bonus za doporu\u010den&iacute; nov&eacute;ho zam\u011bstnance (Bring-a-Friend).<\/li>\\n<li>Pln\u011b hrazen&eacute; &scaron;kolen&iacute; o spole\u010dnosti i projektu.<\/li>\\n<li>Programy profesn&iacute;ho rozvoje a kari&eacute;rn&iacute;ho r\u016fstu.<\/li>\\n<\/ul>\\n<p><strong>Sta\u0148te se nejlep&scaron;&iacute; verz&iacute; sebe sama!<\/strong><\/p>\\n<p>Pokud m&aacute;te pocit, \u017ee je to dal&scaron;&iacute; spr&aacute;vn&yacute; krok ve va&scaron;&iacute; kari&eacute;\u0159e, r&aacute;di v&aacute;s pozn&aacute;me. P\u0159ihlaste se je&scaron;t\u011b dnes a zjist\u011bte, pro\u010d si v&iacute;ce ne\u017e 440 000 lid&iacute; po cel&eacute;m sv\u011bt\u011b vybralo Concentrix jako sv&eacute;ho zam\u011bstnavatele.<\/p>\\n<p><strong>Concentrix je zam\u011bstnavatel poskytuj&iacute;c&iacute; rovn&eacute; p\u0159&iacute;le\u017eitosti<\/strong><\/p>\\n<p>Jsme hrd&iacute; na to, \u017ee po cel&eacute;m sv\u011bt\u011b vystupujeme jako jeden t&yacute;m a jedna spole\u010dnost. Zavazujeme se poskytovat rovn&eacute; pracovn&iacute; p\u0159&iacute;le\u017eitosti v&scaron;em kandid&aacute;t\u016fm a vytv&aacute;\u0159et pracovn&iacute; prost\u0159ed&iacute; bez diskriminace a obt\u011b\u017eov&aacute;n&iacute;. Ve&scaron;ker&eacute; na&scaron;e n&aacute;borov&eacute; procesy jsou zalo\u017eeny v&yacute;hradn\u011b na obchodn&iacute;ch pot\u0159eb&aacute;ch, po\u017eadavc&iacute;ch pracovn&iacute; pozice a odborn&eacute; kvalifikaci bez ohledu na rasu, v\u011bk, genderovou identitu, sexu&aacute;ln&iacute; orientaci, n&aacute;bo\u017eenstv&iacute;, etnick&yacute; p\u016fvod, rodinn&yacute; stav nebo rodi\u010dovstv&iacute;, n&aacute;rodnost, zdravotn&iacute; posti\u017een&iacute; \u010di jakoukoli jinou charakteristiku chr&aacute;n\u011bnou platn&yacute;mi pr&aacute;vn&iacute;mi p\u0159edpisy.<\/p>\\n<p><strong>Opr&aacute;vn\u011bn&iacute; pracovat v Portugalsku<\/strong><\/p>\\n<p>V souladu s portugalskou legislativou budou pro tuto pozici posuzov&aacute;ni pouze uchaze\u010di, kte\u0159&iacute; jsou opr&aacute;vn\u011bni leg&aacute;ln\u011b pracovat v Portugalsku.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1226\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-15T16:53:42.673+01:00\",\"created_at\":\"2026-07-15T16:51:21.561+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI2?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2045\",\"campaign_id\":\"req-939bbeaf2a7ecef1\",\"campaign_title\":\"Automotive Customer Service Representative (On-Site)\",\"campaign_type\":null,\"job_title\":\"Automotive Customer Service Representative (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Belleville\",\"state\":\"Ontario\",\"postal_code\":\"K8P 1B8\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Belleville, ON, as an Automotive Customer Service Representative! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? &nbsp;Then an Automotive Customer Service Representative position at Concentrix is the right place for you!<\/p><p><\/p><p>As a an Automotive Customer Service Representative you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>As an Automotive Customer Service Representative you will:<\/p><ul><li><p>Receive inbound calls from customers inquiring about their services; will identify their specific needs and provide information on subscription services that offer the most value to them<\/p><\/li><li><p>Upsell subscription services as they apply to customer needs and meet sales targets<\/p><\/li><li><p>Website navigation\/referring them to published materials, secondary sources. Assistance with the GPS Navigating system<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile<\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Service Representative role include:<\/p><ul><li><p>1+ years\u2019 experience in&nbsp;a sales environment - Need to be comfortable in sales environment as there are sales targets<\/p><\/li><li><p>1+ years of call center experience preferred<\/p><\/li><li><p>Strong analytical, problem-solving skills and logical reasoning.&nbsp; Quick thinking<\/p><\/li><li><p>Ability to speak confidently\/ Good communication skills<\/p><\/li><li><p>Technical aptitude\/AI Comfortable \u2013 website navigation setting up GPS Navigating systems -able to use guiding language<\/p><\/li><li><p>Strong attention to detail and accuracy - will be communicating in written format with customers Via emails and SMS.&nbsp; Grammatical errors are a flag<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $20.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><\/ul><p><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-939bbeaf2a7ecef1\",\"location\":null,\"job_type\":\"\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-07-15T15:57:18.587Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/QB9HCKG6HDT3V5WZMHA4PBWNVTRZE0A9\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/QB9HCKG6HDT3V5WZMHA4PBWNVTRZE0A9\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"552\",\"campaign_id\":\"137\",\"campaign_title\":\"HP \/ Estonian\/ WAH in Estonia\",\"campaign_type\":\"job_application\",\"job_title\":\"Market Development Partner\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Lithuania\",\"short_description\":\"Concentrix is seeking a Market Development Partner to join our team!\",\"long_description\":\"<p><strong>About the Role<\/strong><\/p>\\n<p>As a Market Development Partner, you will be responsible for developing and growing strategic relationships with HP partners across the Lithuanian market. You will work closely with partners to identify business opportunities, expand their services and integrated solutions offerings, and support revenue growth through a consultative sales approach.<\/p>\\n<p>In this role, you will collaborate with both internal stakeholders and external partners to ensure business opportunities are successfully executed while maintaining a strong focus on customer satisfaction, sales performance, and commercial results.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Key Responsibilities<\/strong><\/p>\\n<p>As a Market Development Partner, you will:<\/p>\\n<ul>\\n<li>Create and develop strategic plans with partners to grow their business and expand into services and integrated solutions selling<\/li>\\n<li>Consultative selling to meet revenue targets<\/li>\\n<li>Offer a solutions-based sales approach to drive business<\/li>\\n<li>Proactive management of partners, providing a timely response and resolution to incoming queries via email or telephone or other communication channels and physical visits<\/li>\\n<li>Liaise with other internal departments and external parties to ensure that partner opportunities are fully realized<\/li>\\n<li>Maintain an accurate pipeline of incoming deals and track their progress from initial reseller enquiry, right through to customer delivery<\/li>\\n<li>Provide an accurate forecast to management on a regular basis<\/li>\\n<li>Monitor sales activities through the distribution\/partner system<\/li>\\n<li>Assess opportunities for partner growth, planning and reporting to achieve growth within a self-negotiated timeframe<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your Experience <\/strong><\/p>\\n<p>To succeed in this role, you have:<\/p>\\n<ul>\\n<li>Native-level proficiency in Lithuanian.<\/li>\\n<li>Fluent in English, both written and spoken.<\/li>\\n<li>Previous experience in B2B sales.<\/li>\\n<li>Basic knowledge of the Channel market landscape<\/li>\\n<li>Good IT literacy and confidence working with digital tools and systems.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Skills &amp; Competencies<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>A strong communicator with strong presentation skills.<\/li>\\n<li>Sound business acumen and commercial mindset<\/li>\\n<li>Target and goal orientated<\/li>\\n<li>Reliability and ability to work toward objectives<\/li>\\n<li>IT literacy skills with high interest in technology<\/li>\\n<li>Self-motivated and capable of working independently with minimal supervision.<\/li>\\n<li>Flexibility in prioritizing the workload<\/li>\\n<li>Eager, quick learner with strong team-work spirit<\/li>\\n<li>Ability to handle unique situations confidently &amp; solve problems quickly and effectively by critically analyzing relevant information<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Start<\/strong>: September&nbsp;<\/p>\\n<p><strong>Employmeny type<\/strong>: Full time<\/p>\\n<p><strong>Location<\/strong>: Work from home, Lithuania<\/p>\\n<p>&nbsp;<\/p>\\n<h3>Why Join Concentrix?<\/h3>\\n<p>At Concentrix, you&rsquo;ll be part of an international organization that values collaboration, innovation, and professional growth. We offer a dynamic work environment where your contributions directly impact business success and where you&rsquo;ll have opportunities to develop your career in the technology sector.<\/p>\\n<p><strong>Ready to take the next step?<\/strong><br \/>Apply today and become part of a team that&rsquo;s shaping the future of partner-led growth.<\/p>\",\"ats_external_id\":\"LT-137\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-19T02:59:12.991+03:00\",\"created_at\":\"2026-07-15T15:40:04.559+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"8\",\"relevance_score\":\"1\"},{\"id\":\"1024\",\"campaign_id\":\"22212\",\"campaign_title\":\"Sr. Consultant, Global Analytic Insights (TCF) R1746944\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Consultant, Global Analytic Insights\",\"street\":\"PHL Quezon City - GBF Tower 2, Bridgetowne\",\"address\":\"PHL Quezon City - GBF Tower 2, Bridgetowne\",\"city\":\"Quezon City\",\"state\":null,\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\n\\n\\nThe Sr. Consultant is a key owner of analytic projects that have a direct impact on improving the business. This position emphasizes understanding the context, strategy, and processes of our and our clients\u2019 organizations. The Sr. Consultant partners closely with business units to gain in-depth insights into customer needs, services, and the overall business roadmap. This role is one where resourcefulness, flexibility with data approaches and methodologies, tenacity, and collaboration across various organizational functions are critical requirements for success. One should be capable of processing\/transforming raw information into manageable and digestible data or generating data by listening to calls, reading chat logs, etc., when needed. The Sr. Consultant is also expected to proactively assess the program to identify projects that enhance operations and finances. They are expected to focus on driving results across multiple areas (e.g. apply process improvement principles to streamline workflows, create\/apply solutions for identified revenue opportunities, etc.).\",\"long_description\":\"<p><b>Responsibilities:<\/b><br \/>\u00a0<\/p><p>The <b>Sr. Consultant<\/b>, Global Analytic Insights will be a key owner of analytic projects that have a direct impact on improving the business. The incumbent will make an impact in small team settings, working with the project team to make data-driven recommendations to enhance call center metric performance. This position entails work within a fast paced environment continuing to hone your analytic, process improvement, critical thinking, and management expertise.<br \/><br \/><b>Strategic Insight:<\/b><\/p><ul><li>Work in partnership with internal and client units to gain a comprehensive understanding of their business strategies, processes, and services.<\/li><li>Comprehend the broader business environment in which the company operates, including industry trends, competitive landscape, and internal dynamics.<\/li><li>Identify opportunities that are crucial in overcoming business challenges based on impact and value.<\/li><li>Leverage collected insights, business environment intelligence, and data measurement for solution feasibility.<br \/>\u00a0<\/li><\/ul><p><b>Process Review and Improvement:<\/b><\/p><ul><li>Understand, map and review assigned business processes from end-to-end.<\/li><li>Identify operational, financial, and technological risks, and provide quantified mitigation strategies.<\/li><li>Foster a culture of continuous improvement, encouraging the identification and exploration of innovative solutions.<br \/>\u00a0<\/li><\/ul><p><b>Analytical Project Management\/Participation:<\/b><\/p><ul><li>Scope and manage analytical projects, including timeline creation and documentation.<\/li><li>Work together with operations and\/or clients to understand business problems and processes.<\/li><li>Conduct data analysis and present actionable and quantifiable recommendations.<\/li><li>Implement and track the impact of recommendations to ensure value realization.<br \/>\u00a0<\/li><\/ul><p><b>Communication and Relationship Management:<\/b><\/p><ul><li>Keep stakeholders informed through effective communication \u2013 manage clients\u2019 previous and current needs, align tasks to appropriate departments, showcase project gains and victories, and advise of progress and potential showstoppers.<\/li><li>Present analysis, findings, and other media to all levels of the organization including executives.<br \/>\u00a0<\/li><\/ul><p><b>Data-Driven Decision Making:<\/b><\/p><ul><li>Utilize expertise in Information Systems to develop, set up, and manage coherent reports that contribute to the execution of action plans.<\/li><li>Ensure data reliability and validity.<\/li><li>Leverage data reporting to gain business insight and operationalize opportunities identified, with the possibility of employing statistical analysis for trend\/insight validity.<br \/>\u00a0<\/li><\/ul><p><b>Teamwork and Accountability:<\/b><\/p><ul><li>Ensuring client wins by initiating improvements and owning the business.<\/li><li>Coordinate and contribute with team members and peers to implement solutions.<\/li><li>Holds self accountable by following through on proposed initiatives, implementation, and outcomes.<br \/>\u00a0<\/li><\/ul><p><b>Call-Related Tasks:<\/b><\/p><ul><li>Listen to live and recorded calls to generate data and\/or spot quantifiable improvement opportunities and glean business insights.<\/li><li>Assess customer emotions and satisfaction levels through sentiment analysis.<\/li><li>Identify hindrances to issue resolution and ensure process compliance is consistent on customer interactions.<br \/>\u00a0<\/li><\/ul><p><b>AI Skills:<\/b><\/p><ul><li>Prompt Engineering: Ability to craft clear, structured prompts that produce accurate and actionable outputs from AI models. This includes writing multi-step instructions, using context-setting techniques, and iterating on prompts to improve quality of results for analytical tasks (e.g. summarizing call data, generating SQL, drafting reports).<\/li><li>AI-Augmented Analysis: Demonstrated ability to integrate AI tools into day-to-day analytical workflows - including using AI to accelerate data interpretation, identify trends, generate hypotheses, and produce first-draft insights that are then validated and refined by the <b>Sr. Consultant<\/b>.<\/li><li>Critical Evaluation of AI Outputs: Ability to review, fact-check, and appropriately challenge AI-generated content. Understands AI limitations (hallucination, bias, context gaps) and applies sound judgment before using outputs in client deliverables or business decisions.<\/li><li>Agentic AI Workflow Design: Ability to design multi-step AI-assisted workflows where AI handles repetitive or high-volume tasks (e.g. data extraction, initial scoring, summarization) while the <b>Sr. Consultant<\/b> focuses on judgment-intensive interpretation and client-facing outputs.<br \/>\u00a0<\/li><\/ul><p><b>Qualifications:<\/b><\/p><ul><li><b>Required:<\/b><br \/>\u00a0<\/li><\/ul><ul><li>Bachelor\u2019s degree in related field from a four-year college or university with two to four years related experience.<\/li><li>Strong analytical skills and ability to use descriptive statistics &amp; predictive analytics methods to translate data into business insights.<\/li><li>Ability to work in an environment where activities and deliverables are dependent on a diverse group of technical and business functional experts.<\/li><li>Demonstrated ability to leverage AI tools (e.g. Claude, Copilot) to accelerate analytical work, with the judgment to validate outputs and apply them responsibly in a client-facing environment.<\/li><li>Ability to adjust and adapt to constantly changing business needs &amp; priorities.<\/li><li>Verifiable skill in following through with project\/solutions implementation. Adept at leading solutions implementation from identification of opportunity and determining business case\/potential value and ROI to results\/ROI follow-through.<\/li><li>Excellent communication and collaboration skills, with particular focus on promoting analysis and proposing solutions.<\/li><li>Ability to work quickly and efficiently without direction or supervision for extended periods.<\/li><li>Advanced\/expert skills in the use of Microsoft Office applications.<\/li><li>Demonstrated ability in creative problem solving and innovative solution development.<\/li><li>Willing to align to a North American work schedule.<\/li><li>Willing to work onsite fully or as needed on client\/account\/business needs.<\/li><\/ul><p><\/p><ul><li><b>Preferred<\/b><\/li><\/ul><ul><li>Exposure to Python, SQL, Databricks and similar applications.<\/li><li>Familiarity with machine learning concepts and technologies.<\/li><li>Knowledge of Six Sigma or similar process improvement methodologies.<br \/><br \/>\u00a0<\/li><\/ul>\",\"ats_external_id\":\"R1746944\",\"location\":\"Quezon City\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-07-20T16:09:56.238+08:00\",\"created_at\":\"2026-07-15T14:04:48.566+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjIxMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---GBF-Tower-2-Bridgetowne\/Sr-Consultant--Global-Analytic-Insights_R1746944\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Analytic Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-GBFT2-01\",\"wid\":\"38c610687b641017db97184c78a50000\",\"descriptor\":\"PHL Quezon City - 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Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\n\\n\\nThe Manager, Global Analytic Insights will oversee a small analytic team and a will be a key owner of analytic projects that have a direct impact on improving the business. The incumbent will make an impact in small team settings, working with the project team to make data-driven recommendations to enhance call center metric performance. This position entails work within a fast paced environment continuing to hone your analytic, process improvement, critical thinking, and management expertise.\",\"long_description\":\"<p><b>Essential Functions\/Core Responsibilities<\/b><\/p><ul><li>Oversees the implementation of analytic and performance improvement activities for large and\/or complex accounts in conjunction with business unit and support groups. Ensures consistency of approach, quality of insight and accuracy of delivery across programs<\/li><li>Leads a team of Analysts and\/or Consultants, to deliver high quality analysis, thought capital and clear recommendations bounded by options, ROI\/impact potential and risk scenarios<\/li><li>Oversees descriptive and statistical analysis, qualitative process documentation via interviews, focus groups, and side by side or remote observations, recommendation development and initiative measurement<\/li><li>Conducts qualitative and quantitative data and identifies performance improvement opportunities via Microsoft Excel, Python, R, or other tools.<\/li><li>Develops key driver analysis, statistical linkages and calibration between metrics. Provides technical guidance, answering questions, strategizing analytical framework and work plan development, checking and validating results and findings, etc.<\/li><li>Teaches others how to derive insights that are not obvious and build recommendations that have a solid business case for success<\/li><li>Leads or co-leads internal and external client presentations of key insights, gap assessments, solution recommendations, and initiative success measurement; able to articulate high level business concepts as well as detailed data analysis results<\/li><li>Builds relationships with peers in Operations and support groups to understand current operational processes and identify possible gaps that may be contributing to lower key metric results<\/li><li>Ensures that standards and best practices are incorporated into the project and to process improvement efforts<\/li><li>Demonstrates an understanding of internal profitability drivers and is accountable for actual hours versus budget for self and team<\/li><li>Makes decisions about optimal resource utilization and goals to support departmental goals within own team, as well as resolution of issues in accordance with department plans and priorities. Able to translate business and departmental objectives into specific tactics to be taken by the team to achieve results<\/li><li>Delivers consultative recommendations to clients by drawing from information captured from the team and leveraging prior industry experience and knowledge. Stays abreast of industry and market practices and incorporates the use of this knowledge with client and internal programs<\/li><li>Oversees, coaches, and directly manages direct reports<br \/><br \/>\u00a0<\/li><\/ul><p><b>Candidate Profile<\/b><\/p><ul><li>Bachelor\u2019s degree in related field from a four-year college or university with more than seven years of relevant experience (with at least two years of Progressive Management Experience) preferred<\/li><li>Two to three years of experience with call center and process improvement preferred; customer satisfaction analysis a plus<\/li><li>Six Sigma Green or Black Belt certification preferred, but not required<\/li><li>Proven experience with data analysis, linkage of multiple data sets and development of keen business insights rooted in an analytic approach<\/li><li>Passionate about producing high quality analytics deliverables and communicating results to a broad audience at all levels of leadership<\/li><li>Intellectual curiosity with a desire for continuous testing and actionable change<\/li><li>Strong process improvement experience: proven ability to apply quantitative and\/or qualitative research and data analysis techniques to demonstrate ability to quantify ROI to drive operational improvements<\/li><li>Proven ability to motivate teams and operate effectively as a leader in a fast paced, high energy environment<\/li><li>Demonstrated managerial skills; proven ability to guide individuals toward goal achievement using negotiation,\u00a0teamwork\/collaboration,\u00a0and staff development skills. Strong ability to coach, develop action plans which maximize performance and provide effective feedback<\/li><li>Strong problem-solving skills<\/li><li>Solid understanding of contact center and data analysis methods and processes; analysis of customer satisfaction data a plus<\/li><li>Excellent communication skills, both written and verbal. 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speaking) - Hybrid  HE04\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"CATALONIA\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Business Developer (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As a <b>Business Developer (Hybrid)<\/b> on our team, you will:\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><ul><li><b>Manage\u00a0OEM\u00a0Account\u00a0Information:<\/b><span>\u00a0<\/span><ul><li><span>Find and\u00a0identify\u00a0existing OEM accounts through research.<\/span><span>\u00a0<\/span><\/li><li><span>Build and keep a list of new OEM accounts we might want to work with.<\/span><span>\u00a0<\/span><\/li><li><span>Gather and update details about current OEM accounts,\u202fincluding their industry,\u202fwhat they use our products for (use cases),\u202fpast successful projects,\u202fplatforms they use,\u202fand other relevant information.<\/span><span>\u00a0<\/span><\/li><\/ul><\/li><\/ul><p><span>\u00a0<\/span><\/p><ul><li><b>Help Partners Use Our Portal:<\/b><span>\u00a0<\/span><ul><li><span>Assist\u00a0in keeping the Partner OEM portal up-to-date and easy to use.<\/span><span>\u00a0<\/span><\/li><li><span>Develop ideas to get more partners to use the portal as their main source of information.<\/span><span>\u00a0<\/span><\/li><\/ul><\/li><\/ul><p><span>\u00a0<\/span><\/p><ul><li><b>Find\u00a0Leads\u00a0for\u00a0Sales:<\/b><span>\u00a0<\/span><ul><li><span>Look at upcoming trade shows to find potential OEM accounts.<\/span><span>\u00a0<\/span><\/li><li><span>Make lists of specific accounts to target based on certain criteria.<\/span><span>\u00a0<\/span><\/li><li><span>Research and find key people who work in product management,\u202fR&amp;D,\u202fetc.\u202fat target accounts.<\/span><span>\u00a0<\/span><\/li><li><span>Check leads to see if\u00a0they&#39;re\u00a0a good fit before giving them to our sales team (ISRs) or partner teams to follow up on.<\/span><span>\u00a0<\/span><\/li><li><span>Use existing HP systems to confirm if accounts are a good match for us.<\/span><span>\u00a0<\/span><\/li><\/ul><\/li><\/ul><p><\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p><\/p><ul><li><span><span>\u00a0<\/span>Are proficient or bilingual in German with advanced English<\/span><\/li><li><span>Experience in researching and managing databases.<\/span><span>\u00a0<\/span><\/li><li><span>Strong ability to<\/span><span>\u00a0<\/span><span>analyze<\/span><span>\u00a0<\/span><span>information and solve problems.<\/span><span>\u00a0<\/span><\/li><li><span>Good communication and interpersonal skills to work well with others.<\/span><span>\u00a0<\/span><\/li><li><span>Know how to use data management tools (like CRM) and Microsoft Office programs.<\/span><span>\u00a0<\/span><\/li><li><span>Ability to work independently<\/span><span>\u00a0<\/span><span>and also<\/span><span>\u00a0<\/span><span>as part of a team.<\/span><span>\u00a0<\/span><\/li><li><span>Understanding of how B2B sales work.<\/span><span>\u00a0<\/span><\/li><\/ul><p><\/p><p><\/p><p><b>\u00a0<\/b>\u00a0\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0\u00a0<\/p><p>- Full-time, permanent contract, 39 hours\/week: Monday to Friday 09:00 to 18:00\u00a0<\/p><p>- Salary offer: 20.946 euros gross\/year &#43; up to 7.400 euros gross\/year in bonus &#43; private medical insurance<\/p><p>- Friends hunting (referral) bonus\u00a0<\/p><p><span>- <\/span><span>Enjoy a fantastic Barcelona office location with hybrid work opportunities<\/span><\/p><p>- Full paid training about the company and the project you will be working on\u00a0<\/p><p>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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Elternzeitvertretung\",\"street\":\"Wankelstra\u00dfe 1\",\"address\":\"Wankelstra\u00dfe 1\",\"city\":\"Stuttgart\",\"state\":\"Baden-W\u00fcrttemberg\",\"postal_code\":\"70563\",\"region\":\"Baden-W\u00fcrttemberg\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Stuttgart!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Qualit&auml;tssicherung und Datenbanken sind dein Ding? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Sachbearbeiter (m\/w\/d) f&uuml;r Datenqualit&auml;tsmanagement<\/strong> (im Rahmen einer Elternzeitvertretung).<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Gehalt: 1280,00 &euro; oder 1600,00 &euro; brutto\/Monat &ndash; abh&auml;ngig von der Stundenanzahl<\/li>\\n<li>Start: ab 01.09.2026<\/li>\\n<li>Teilzeit &ndash; 20 oder 25 Stunden pro Woche<\/li>\\n<li>Montag - Freitag, zwischen 08:00 und 16:30 Uhr &ndash; Gleitzeitmodell<\/li>\\n<li>Backoffice<\/li>\\n<li>Standort: Stuttgart - Hybrid-Modell nach fr&uuml;hestens 2 Wochen<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li>Befristet bis 27.10.2028 - Elternzeitvertretung<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner f&uuml;r Kolleg:innen und Partnerfirmen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Du bist der <strong>erste Ansprechpartner f&uuml;r Kollegen und Partnerfirmen<\/strong> bei Anliegen zu bestehenden Datenbanken.<\/li>\\n<li>F&uuml;hre <strong>Recherchen<\/strong> bei Abweichungen im Internet zu Datenangaben durch.<\/li>\\n<li>Die <strong>Qualit&auml;tssicherung wird anhand stetiger &Uuml;berpr&uuml;fung<\/strong> der Datens&auml;tze gew&auml;hrleistet.<\/li>\\n<li><strong>Du nimmst interne Verifikationen<\/strong> der Suchergebnisse vor und stellst die Weitergabe der erzielten Ergebnisse an die Projektplanung sicher, so dass diese die Aktualisierungen im System vornehmen kann.<\/li>\\n<li>Nehme an <strong>regelm&auml;&szlig;igen englischsprachigen Meetings teil<\/strong>, um Kollegen und Gesch&auml;ftspartner &uuml;ber Aktualisierungen zu informieren.<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen.<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/kSqiodM.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;Aus Kollegen werden Freunde! Der Teamzusammenhalt ist un&uuml;bertroffen.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li><strong>Sehr gute Deutsch- und Englischkenntnisse<\/strong> in Wort und Schrift zeichnen dich aus.<\/li>\\n<li>Du hast <strong>Spa&szlig; <\/strong>daran, <strong>genau und<\/strong>&nbsp;<strong>detailgetreu<\/strong> zu arbeiten.<\/li>\\n<li>Du bist ein <strong>Organisationstalent<\/strong> und &uuml;berzeugst mit deiner\u202f<strong>eigenst&auml;ndigen und verantwortungsbewussten Arbeitsweise.<\/strong><\/li>\\n<li>Der sichere Umgang mit dem PC und <strong>dem MS-Office-Produkt Excel <\/strong>ist f&uuml;r dich selbstverst&auml;ndlich.<\/li>\\n<li>Die <strong>Servicezeiten<\/strong> (Montag - Freitag, zwischen 08:00 und 16.30 Uhr) kannst du <strong>flexibel im Rahmen eines Gleitzeitmodels abdecken.<\/strong><\/li>\\n<li>Du hast Lust mit unserem Team<strong> am Standort in Stuttgart zu arbeiten<\/strong> (nach erfolgreicher Einarbeitung Hybrid-Modell m&ouml;glich).<\/li>\\n<li>Idealerweise hast du bereits <strong>Erfahrung mit Salesforce<\/strong> oder anderen <strong>CRM-Tools.<\/strong><\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Die M&ouml;glichkeit eines <strong>hybriden Arbeitsmodells<\/strong>: Nach der 2-w&ouml;chigen Einarbeitung kannst du an ausgew&auml;hlten Tagen mobil von zu Hause aus arbeiten.<\/li>\\n<li>Eine Anstellung in <strong>Teilzeit<\/strong><strong> mit 20 oder 25\u202fStunden pro Woche<\/strong>.&nbsp;<\/li>\\n<li><strong>Bis zu 30 Urlaubstage<\/strong>, f&uuml;r kleine als auch gro&szlig;e Auszeiten.<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong> mit Mentoren &ndash; sie bringen dir alles bei.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern, Spieleabende und Grillevents<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Holding Germany GmbH<br \/>Wankelstra&szlig;e 1, 70563 Stuttgart &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<br \/><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<br \/>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1032\",\"location\":\"Stuttgart, Baden-W\u00fcrttemberg\",\"job_type\":\"part_time\",\"salary\":\"1600\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-05T01:59:23.793+02:00\",\"created_at\":\"2026-07-15T11:56:48.699+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDMy?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDMy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"information_technology\",\"contract_type\":\"temporary\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1647\",\"campaign_id\":\"1031\",\"campaign_title\":\"GTM \/ DE \/ STU \/ HPI \/ SDR_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative (SDR) (m\/w\/d) \u2013 B2B (HP Industrial)\",\"street\":\"Wankelstra\u00dfe 1\",\"address\":\"Wankelstra\u00dfe 1\",\"city\":\"Stuttgart\",\"state\":null,\"postal_code\":\"70563\",\"region\":\"Baden-W\u00fcrttemberg\",\"country\":\"Germany\",\"short_description\":\"Starte jetzt im Bereich Lead-Generierung! Deutsch & Englisch\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>&Uuml;berzeugen kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Sales Development Representative (SDR)<\/strong> (m\/w\/d) &ndash; B2B (HP Industrial).<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Gehalt: 3250,00 &euro; brutto\/Monat<\/li>\\n<li>Provision: bis zu 250,00 &euro; brutto\/Monat<\/li>\\n<li>Start: schnellstm&ouml;glich oder ab 10.08.2026<\/li>\\n<li>Vollzeit - 40 Stunden\/Woche<\/li>\\n<li>Am Standort in Stuttgart<\/li>\\n<li>Nationale Reisebereitschaft erforderlich - 2 bis 3 mal im Jahr<\/li>\\n<li>Inbound oder Outbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist f&uuml;r die strukturierte Bearbeitung und Steuerung aller Leads verantwortlich ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Du bist erster<strong>&nbsp;Ansprechpartner&nbsp;<\/strong>f&uuml;r die dir zugeordneten Account Manager, Vertriebspartner und die internen Fachabteilungen unseres Auftraggebers.<\/li>\\n<li><strong>Identifiziere<\/strong> f&uuml;r das Thema relevante Ansprechpartner in <strong>Zielunternehmen<\/strong> (Outbound &amp; Inbound)<strong>&nbsp;und sprich diese an.<\/strong>&nbsp;<\/li>\\n<li><strong>Qualifiziere Leads <\/strong>nach klar definierten Kriterien (z. B. Budget, Entscheidungsbefugnis, Bedarf, Zeitrahmen).&nbsp;<\/li>\\n<li>Bearbeite eingehende <strong>Anfragen<\/strong>&nbsp;aus&nbsp;<strong>Marketingkampagnen<\/strong> sowie Direktkontakte.<\/li>\\n<li><strong>Vereinbare Termine<\/strong> f&uuml;r das Vertriebsteam auf Basis qualifizierter Leads.&nbsp;<\/li>\\n<li><strong>Baue Neukunden- und Interessentenkonten&nbsp;auf <\/strong>und pflege diese.&nbsp;<\/li>\\n<li>Pflege und steuere Leads im <strong>CRM-System.<\/strong><\/li>\\n<li>Arbeite eng mit <strong>Account Managern<\/strong> und Large-Format-Teams zusammen.&nbsp;<\/li>\\n<li>&Uuml;bernehme weitere <strong>vertriebsnahe Aufgaben<\/strong> in Abstimmung mit Country-Teams.&nbsp;<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen.<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/kSqiodM.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;Aus Kollegen werden Freunde! Der Teamzusammenhalt ist un&uuml;bertroffen.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutsch- und Englischkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Du hast <strong>Spa&szlig; am Vertrieb<\/strong>\u202fund &uuml;berzeugst mit deiner <strong>detailgetreuen Arbeitsweise<\/strong>.&nbsp;<\/li>\\n<li>F&uuml;r dich geh&ouml;rt <strong>Kaltakquise zum Daily Business <\/strong>und du gehst <strong>aktiv auf Menschen zu.<\/strong><\/li>\\n<li>Du bist ein <strong>Organisationstalent<\/strong> und &uuml;berzeugst mit deiner\u202f<strong>eigenst&auml;ndigen und verantwortungsbewussten Arbeitsweise.<\/strong><\/li>\\n<li>Der sichere Umgang mit dem PC,<strong> dem MS-Office-Paket &ndash; inklusive Dynamics &ndash; und die Nutzung von Suchmaschinen<\/strong> ist f&uuml;r dich selbstverst&auml;ndlich.<\/li>\\n<li>Du hast <strong>idealerweise bereits Erfahrung<\/strong> in der Druckindustrie, im Vertriebs- oder Netzwerkumfeld.<\/li>\\n<li>Die&nbsp;<strong>Arbeitszeiten<\/strong> (Montag - Freitag, zwischen 09:00 und 18.00 Uhr) kannst du <strong>flexibel abdecken.<\/strong>&nbsp;<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Stuttgart zu arbeiten<\/strong> (2 Tage Homeoffice pro Woche m&ouml;glich).<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Die M&ouml;glichkeit, nach deiner Einarbeitung an <strong>2 Tagen pro Woche von Zuhause aus zu arbeiten<\/strong>.<\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit<\/strong><strong> (40\u202fStd.\/Woche)<\/strong>.&nbsp;Die Wochenenden sind frei und geh&ouml;ren dir!&nbsp;<\/li>\\n<li>Ein <strong>monatliches Festgehalt&nbsp;und eine halbj&auml;hrliche leistungsorientierte Verg&uuml;tung.&nbsp;<\/strong>Es winken somit<strong> bis zu&nbsp;42.000&euro;&nbsp;brutto\/Jahr*.<\/strong>&nbsp;<\/li>\\n<li><strong>26 Urlaubstage<\/strong>, f&uuml;r kleine als auch gro&szlig;e Auszeiten.<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong> mit Mentoren &ndash; sie bringen dir alles bei.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Holding Germany GmbH<br \/>Wankelstra&szlig;e 1, 70563 Stuttgart &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<br \/><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<br \/>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">*<em>Das Bruttojahresgehalt setzt sich zusammen aus einer Grundverg&uuml;tung sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em>&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1031\",\"location\":\"Stuttgart, Baden-W\u00fcrttemberg\",\"job_type\":\"full_time\",\"salary\":\"3250\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-06T15:15:05.570+02:00\",\"created_at\":\"2026-07-15T11:26:37.966+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDMx?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDMx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":\"information_technology\",\"contract_type\":\"temporary\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1026\",\"campaign_id\":\"22167\",\"campaign_title\":\"Associate Site Director R1746835\",\"campaign_type\":\"job_application\",\"job_title\":\"Directeur de site (F\/H) - F\u00e8s  - Fran\u00e7ais - Anglais\",\"street\":\"MAR F\u00e8s - Angle Avenue Abou Bakr Essidik et Avenue Imam Ali\",\"address\":\"MAR F\u00e8s - Angle Avenue Abou Bakr Essidik et Avenue Imam Ali\",\"city\":\"F\u00e8s\",\"state\":null,\"postal_code\":\"30000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"Qui sommes-nous ?\\n\\nConcentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p><b>Mission<\/b><\/p><p><\/p><p>Rattach\u00e9(e) au directeur de R\u00e9gion F\u00e8s-Mekn\u00e8s et membre du comit\u00e9 de direction, vous dirigez et animez l\u2019ensemble des activit\u00e9s et moyens humains de votre site en respectant les engagements contractuels vis-\u00e0-vis des clients, les processus et normes du groupe Concentrix, dans le cadre du budget fix\u00e9 par la direction g\u00e9n\u00e9rale.<\/p><p><\/p><ul><li>Vous animez l\u2019\u00e9quipe de direction du site en \u00e9troite collaboration avec les directions fonctionnelles.<\/li><li>Vous \u00eates garant de l\u2019atteinte des objectifs et les engagements pris avec les clients de votre site.<\/li><li>Vous organisez et coordonnez l\u2019ensemble des moyens techniques et de support fonctionnel du site dont vous serez responsable.<\/li><li>Vous assurez le respect des objectifs budg\u00e9taires dans le souci constant de rentabilit\u00e9 du site.<\/li><li>Vous diffusez la culture Concentrix et faites appliquer le r\u00e8glement int\u00e9rieur, la r\u00e9glementation du travail et les r\u00e8gles de s\u00e9curit\u00e9 sur le site.<\/li><li>Vous animez la communication interne sur les sites et vous \u00eates garant du bon climat social, pour ce faire vous \u00eates garant d\u2019un dialogue social de qualit\u00e9 et pr\u00e9sidez les instances repr\u00e9sentatives du personnel locales.<\/li><li>Vous repr\u00e9sentez l\u2019entreprise aupr\u00e8s des clients et des principaux acteurs \u00e9conomiques et politiques locaux.<\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p><\/p><ul><li>De formation sup\u00e9rieure de type \u00e9cole de commerce, d\u2019ing\u00e9nieurs ou \u00e9quivalent.<\/li><li>Vous justifiez d\u2019une exp\u00e9rience significative d\u2019au moins 5 ans dans un poste similaire, en management des sites de production et d\u2019\u00e9quipes pluridisciplinaires, id\u00e9alement dans le domaine des centres de contacts.<\/li><li>Vous avez d\u00e9j\u00e0 g\u00e9r\u00e9 des \u00e9quipes de plus de 300 collaborateurs.<\/li><li>En tant que manager et ambassadeur, vous avez une bonne capacit\u00e9 d\u2019analyse et de synth\u00e8se, le sens du leadership, de la communication et une app\u00e9tence pour le management.<\/li><li>Vous \u00eates orient\u00e9 client et r\u00e9sultat.<\/li><li>Vous avez une bonne ma\u00eetrise de la gestion des P&amp;L et budgets.<\/li><li>Vous avez des connaissances dans la gestion des relations sociales et l\u2019animation des IRP.<\/li><li>La ma\u00eetrise de l\u2019anglais \u00e0 l\u2019\u00e9crit et \u00e0 l\u2019oral est obligatoire.<\/li><\/ul><p><\/p><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi<\/b> ? 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><br \/>If you\u2019re looking to grow and be inspired, as a <b>Supervisor in Barcelona (On-site), <\/b>you will be part of our team of game-changers who are powering the brands of the future in tech, fashion, healthcare and more.<\/p><p><br \/><b>Career growth and personal development\u00a0<\/b><\/p><p><br \/>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><br \/><b>What you will do in this role\u00a0<\/b><br \/>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><br \/>As a <b>Supervisor <\/b>on our team, you will:\u00a0<\/p><p>- Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<br \/>- Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<br \/>- Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<br \/>- Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<br \/>- Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/p><p>- Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market\u00a0<br \/>- Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<br \/>- Work with client contact on reporting and forecasting<br \/>- Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<br \/>- Work with client contact on reporting and forecasting<br \/>- Coordinate team incentives and Sales Performance Incentive Funds<br \/>Partner and build business relationships with all partners to ensure customer expectations are met<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><br \/>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><br \/><b>Concentrix<\/b> is a great match if you:<br \/>-\u00a0Are bilingual or proficient in English<\/p><p>- Have 3&#43; years proven work experience in a sales role<br \/>- Have a passion for customer experience and driving team results<br \/>Have experience in operations and strategy building<br \/>- Have an excellent coaching history<br \/>- Have a record of developing and retaining great employees<br \/>- Have experience maximizing revenue through best practices<br \/>- Have experience working with Salesforce.com or similar CRM<br \/>- Have experience finding solutions as a manager<br \/>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><br \/>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>- Full time 39 hours\/week temporary contract: Monday to Friday from 09:00 - 18:00<\/p><p>- Salary 27.000 euros gross\/year &#43; up to 4.000 euros gross\/year in bonus plus private medical insurance, ticket restaurant card 1.540 euros and Overachievement<span>\u00a0 <\/span>incentive 10k - 12 k<\/p><p>- Enjoy a fantastic Barcelona office location with hybrid work opportunities<\/p><p>- Full paid training about the company and the project you will be working on\u00a0<\/p><p>- Career development program and specialized courses\u00a0<\/p><p><br \/><b>Experience the best version of you!\u00a0<\/b><\/p><p><br \/>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><br \/>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><br \/>Concentrix is an equal opportunity employer\u00a0<br \/>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p><p>R1745740<\/p>\",\"ats_external_id\":\"R1745740\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"2474.93\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-20T16:09:57.533+08:00\",\"created_at\":\"2026-07-14T20:07:28.740+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE1Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Supervisor--English--speaking----Hybrid--High-Tech-Industry-HS03_R1745740\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>SCOPE OF ROLE: The role will be accountable\/responsible for:<\/p><p>Check processes to ensure rules are followed, review key risk signs, and take early action to prevent issues before they happen<br \/>Support reviews of client concerns and lead detailed investigations to identify root causes and corrective actions<br \/>Detect suspicious activities, and ensure fast and proper response to security issues to minimize impact<br \/>Create clear and detailed audit and compliance reports, highlighting findings, risks, and action plans for stakeholders<br \/><span><span>Complete all assigned, mandatory training within the timeframe provided<\/span><\/span><\/p><p><span><span>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports<\/span>\u00a0<\/span><br \/>\u00a0<\/p><p>Resources will be diverted from other client portfolios to address urgent issues, eliminating capacity for proactive risk prevention and continuous improvement\u2014core drivers of long-term value and client trust.<br \/>Reduced coverage will directly impact response times across key KPIs, delaying action on fraud alerts, and increasing the likelihood of incidents escalating before containment.<br \/>Limited bandwidth to execute audit action plans will increase the risk of audit findings, potential client escalations, and reputational impact\u2014especially critical in high-risk or regulated accounts.<br \/>The function will shift to incident-driven operations, reducing our ability to anticipate and mitigate risks early, ultimately increasing overall exposure and cost of remediation.<br \/>Sustained workload pressure without backfill will impact team morale, productivity, and retention. 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Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt in unserer Depot-Hotline f&uuml;r Terminierungen von Finanzkunden &ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Vor Ort in unserem B&uuml;ro am Standort N&uuml;rnberg<\/li>\\n<li>Vollzeit &ndash; 40 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 08:00 - 18:00 Uhr<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du &uuml;bernimmst die telefonische Koordinierung von Kundenterminen.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Du kontaktierst<\/strong> Privatkunden unseres Auftraggebers<\/li>\\n<li><strong>Koordiniere telefonisch die Termine<\/strong> mit den Kunden f&uuml;r den Fachbereich<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<li><strong>Dokumentiere<\/strong> deine Absprache in der Kundendatenbank<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<br \/><\/strong><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"118\\\" height=\\\"20\\\" \/> &bdquo;Wer bereit ist dauerhaft Leistung und Qualit&auml;t zu bringen, hat hier viele M&ouml;glichkeiten sich zu entwickeln.<\/p>\\n<p><br \/>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li>Eine <strong>selbstst&auml;ndige und strukturierte Arbeitsweise <\/strong>zeichnet deine t&auml;gliche Arbeit aus<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Themen wie <strong>Bankwesen, Telekommunikation, Versicherung oder Support<\/strong> wecken dein Interesse<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding<\/li>\\n<li>Du hast Lust mit unserem Team <strong>am&nbsp;Standort in N&uuml;rnberg<\/strong>&nbsp;zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrungen im Finanzwesen oder im Bankservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in&nbsp;<strong>Vollzeit<\/strong> von Montag bis Freitag &ndash; die Wochenenden geh&ouml;ren dir<\/li>\\n<li><strong>Bis zu 26 Urlaubstage<\/strong>,&nbsp;f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Eine <strong>intensive 3-t&auml;gige Einarbeitung<\/strong> von unseren Trainern - sie bringen dir alles bei<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten&nbsp;<\/strong>und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Firmenl&auml;ufe und Events<\/strong><\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten<\/li>\\n<\/ul>\\n<p>Kurz gesagt: Einen Job, der dich wachsen l&auml;sst.<\/p>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Stelle sie unserem virtuellen Assistenten \\\"Dot\\\" &ndash; er steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<p><br \/><strong>Hier arbeitet unser Team:<br \/><\/strong>Concentrix Holding Germany GmbH<br \/>Tullnaustr. 20, 90402 N&uuml;rnberg&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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NU Tower 2 - Level 9, 10, 24 & 25\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Mandarin_R1684588\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Mandarin_R1684588\/apply\",\"job_requisition_id\":\"R1684588\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bb87e7061da90122946743c8afaf0003\",\"address\":\"karan.chhabra@concentrix.com\"},\"last_name\":\"Chhabra\",\"first_name\":\"Karan\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1684588\",\"wid\":\"57ecdbce35ee103be94f122fae8c0001\",\"descriptor\":\"R1684588 Advisor I, Customer Service \u2013 Mandarin (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},{\"email\":{\"wid\":\"031f965e43801001cb031749288c0003\",\"address\":\"remyruthlipata.adane@concentrix.com\"},\"last_name\":\"Adane\",\"first_name\":\"Remy Ruth Lipata\"},{\"email\":{\"wid\":\"c769f7b565d61036bdfab2cf03ee0003\",\"address\":\"riskasuhada.bintisahrulefendi@concentrix.com\"},\"last_name\":\"Binti Sahrul Efendi\",\"first_name\":\"Riska Suhada\"},{\"email\":{\"wid\":\"1cfa51a78a9f100ca4acf11b3e8c0003\",\"address\":\"saurabh.s9@concentrix.com\"},\"last_name\":\"-\",\"first_name\":\"Saurabh\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"411\",\"campaign_id\":\"344\",\"campaign_title\":\"Raisin Customer Care\/ SP \/ Iasi\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Agent with Spanish & English, On-site Iasi\",\"street\":null,\"address\":null,\"city\":\"Ia\u0219i\",\"state\":\"Ia\u0219i County\",\"postal_code\":null,\"region\":\"Iasi\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div>\\n<div>\\n<p><span data-contrast=\\\"auto\\\">Looking&nbsp;to start or grow your career in&nbsp;the&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">FinTech industry<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;with a client focused on innovation, customer experience, and operational excellence?&nbsp;Join our team as a&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Customer Care Agent<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;and become the main point of contact for customers while supporting account-related and back-office activities.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">This is&nbsp;a great opportunity&nbsp;for someone who is customer-focused, detail-oriented, and motivated to learn.&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">No&nbsp;previous&nbsp;experience is needed<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;&mdash; we provide&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">full paid training<\/span><\/strong><span data-contrast=\\\"auto\\\">.&nbsp;You will work from our modern office in&nbsp;Ia\u0219i, in a professional, dynamic, and people-focused environment<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<\/div>\\n<div>\\n<div>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 85% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><strong><span data-contrast=\\\"auto\\\">\ud83d\udd27<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">&nbsp;What you will do<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Support&nbsp;customers as their main point of contact<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Assist&nbsp;customers professionally and efficiently<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Offer support via\u202f<\/span><strong><span data-contrast=\\\"auto\\\">phone and email<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Deliver a positive and solution-oriented experience<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Handle operational and administrative tasks<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Perform\u202f<\/span><strong><span data-contrast=\\\"auto\\\">back-office activities<\/span><\/strong><span data-contrast=\\\"auto\\\">\u202frelated to customer accounts<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Support account-related processes and updates<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Work in a regulated environment<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Follow internal procedures and legal requirements carefully<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Ensure communication and documentation are&nbsp;accurate&nbsp;and compliant<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">\u2705<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">&nbsp;What we are looking for<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Language skills<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"2\\\"><strong><span data-contrast=\\\"auto\\\">Proficiency&nbsp;in Spanish<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"2\\\"><strong><span data-contrast=\\\"auto\\\">Advanced English<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Key strengths<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Strong\u202f<\/span><strong><span data-contrast=\\\"auto\\\">attention to detail<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Good\u202f<\/span><strong><span data-contrast=\\\"auto\\\">analytical and decision-making skills<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"2\\\"><strong><span data-contrast=\\\"auto\\\">Goal-oriented<\/span><\/strong><span data-contrast=\\\"auto\\\">\u202fand self-motivated<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Problem-solving&nbsp;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Additional&nbsp;advantages<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Experience in\u202f<\/span><strong><span data-contrast=\\\"auto\\\">banking operations<\/span><\/strong><span data-contrast=\\\"auto\\\">,\u202f<\/span><strong><span data-contrast=\\\"auto\\\">back office<\/span><\/strong><span data-contrast=\\\"auto\\\">, or\u202f<\/span><strong><span data-contrast=\\\"auto\\\">administrative roles<\/span><\/strong><span data-contrast=\\\"auto\\\">\u202fis a plus<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Studies in\u202f<\/span><strong><span data-contrast=\\\"auto\\\">business, finance, economics<\/span><\/strong><span data-contrast=\\\"auto\\\">, or a related field are an advantage<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">\ud83c\udf81<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">&nbsp;What we offer<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">A stable role and career growth<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1350,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Full-time position<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1350,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Undetermined contract<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1350,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Strong career development opportunities in the\u202f<\/span><strong><span data-contrast=\\\"auto\\\">FinTech industry<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Benefits package<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li><span data-contrast=\\\"auto\\\"> Flexible benefits through My Benefit Platform, including meal, gift, and holiday vouchers<\/span><br \/><span data-contrast=\\\"auto\\\">&bull; Private medical insurance throughMedicover, gym membership, partner discounts, and&nbsp;Bookster&nbsp;membership<\/span>&nbsp;<br \/><span data-contrast=\\\"auto\\\">&bull; Professional development courses, language classes, specialized training, and access to online and in-person events<\/span>&nbsp;<br \/><span data-contrast=\\\"auto\\\">&bull; Referral bonus opportunities of up to 5,000 RON, eyeglasses discount, Easter and Christmas incentives, and Employee Assistance Program<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">\ud83d\udca1<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">&nbsp;Why join us<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ol>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"%1.\\\" data-font=\\\"\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:0,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,0],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%1.&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">No&nbsp;previous&nbsp;experience needed<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ol>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">You&rsquo;ll&nbsp;receive\u202f<\/span><strong><span data-contrast=\\\"auto\\\">full&nbsp;paid training<\/span><\/strong><span data-contrast=\\\"auto\\\">\u202ffrom day one<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Real career opportunities<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Build your future in\u202f<\/span><strong><span data-contrast=\\\"auto\\\">FinTech<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"2\\\"><strong><span data-contrast=\\\"auto\\\">85% of our leaders started in entry-level roles<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Great workplace<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Join a company recognized as a\u202f<\/span><strong><span data-contrast=\\\"auto\\\">Best Employer<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Work in an\u202f<\/span><strong><span data-contrast=\\\"auto\\\">ESG-certified<\/span><\/strong><span data-contrast=\\\"auto\\\">, modern, and people-centered environment<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<div>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In accordance with&nbsp;Romania&rsquo;s law, only applicants who are legally authorized to work in&nbsp;Romania&nbsp;will be considered for this position.\u202f&nbsp;<\/p>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"RO-344\",\"location\":\"Ia\u0219i, Iasi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-19T17:41:38.446+03:00\",\"created_at\":\"2026-07-14T12:37:27.807+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDQ?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\",\"relevance_score\":\"1\"},{\"id\":\"1031\",\"campaign_id\":\"22094\",\"campaign_title\":\"Sr. Representative, Talent Acquisition R1744707\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Representative, Talent Acquisition\",\"street\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"address\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"city\":\"San Isidro\",\"state\":\"Lima\",\"postal_code\":\"1000\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"Job Description Summary\\nThe Sr Representative Talent Acquisition ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs.  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This position is responsible for working with various clients to assess hiring needs and interview candidates for positions.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for assisting with implementation and administration of recruitment programs<\/li><li>Receive, screen, and file incoming resumes, background, and reference checks<\/li><li>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/li><li>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates<\/li><li>Leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates<\/li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/li><li>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting<\/li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role<\/li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting process<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Less than two years of relevant experience<\/li><li>Bachelor&#39;s Degree preferred<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to multi-task, prioritize, and meet timelines on deliverables<\/li><li>Proficient in Microsoft Office<\/li><li>Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment<\/li><li>Sense of professionalism and ability to develop relationships<\/li><li>Strong attention to detail<\/li><li>Ability to handle and maintain confidential information<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Careel Level Description\u00a0<\/h2><p>Performs routine assignments in the entry level of the Professional Career Band.\u00a0 Uses existing procedures to solve routine or standard problems.\u00a0 Typically requires a college or university degree or the equivalent work experience that provides knowledge and exposure to fundamental theories, principles and concepts.\u00a0 Develops competence by performing structured work assignments.\u00a0 Receives instruction, guidance and direction from others.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><span><b>Disclaimer\u00a0\u00a0 <\/b><\/span><\/h2><p><span>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Location Requirement<\/b><\/p><p>This position requires <b>onsite presence in Omaha, Nebraska, five days per week<\/b>, to facilitate close collaboration with business and technology stakeholders and support critical modernization initiatives.<\/p><p><\/p><p>Concentrix is seeking an experienced and highly motivated <b>Solution Architect<\/b> to lead enterprise application modernization initiatives and drive the transformation of identity and access management solutions.<\/p><p><\/p><p>The ideal candidate will possess strong expertise in <b>Java Spring Boot<\/b>, microservices architecture, and legacy application modernization. Experience with <b>Azure cloud services<\/b> and identity platforms, particularly <b>Azure AD B2C and Microsoft Entra ID\/B2B<\/b>, is highly desirable.<\/p><p><\/p><p>The Solution Architect will work closely with business stakeholders, product teams, developers, and enterprise architects to define target-state architecture, guide implementation teams, and ensure successful delivery of strategic technology initiatives<\/p><p><\/p><p><b>Responsibilities <\/b><\/p><ul><li><p>Architect and design scalable, secure, and high-performing enterprise solutions.<\/p><\/li><li><p>Lead modernization, migration, and rewrite efforts for legacy applications using Java Spring Boot and microservices architecture.<\/p><\/li><li><p>Assess current-state applications and define future-state technical roadmaps.<\/p><\/li><li><p>Develop solution architectures aligned with business and enterprise technology strategies.<\/p><\/li><li><p>Provide technical leadership and architectural governance across multiple projects.<\/p><\/li><li><p>Guide development teams on architecture standards, design patterns, and best practices.<\/p><\/li><li><p>Design and support cloud-native solutions leveraging Microsoft Azure services.<\/p><\/li><li><p>Lead identity management transformation initiatives, including migration from Azure AD B2C to Microsoft Entra ID\/B2B.<\/p><\/li><li><p>Evaluate security, performance, scalability, and operational requirements for proposed solutions.<\/p><\/li><li><p>Collaborate with stakeholders to gather requirements and translate them into technical designs.<\/p><\/li><li><p>Produce architecture documentation, solution diagrams, and implementation plans.<\/p><\/li><li><p>Participate in architecture reviews, code reviews, and technical decision-making processes.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications <\/b><\/p><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li><p>Bachelor&#39;s degree in Computer Science, Information Technology, Engineering, or a related field.<\/p><\/li><li><p>10&#43; years of software development and architecture experience.<\/p><\/li><li><p>Strong expertise in Java, Spring Boot, RESTful APIs, and Microservices Architecture.<\/p><\/li><li><p>Proven experience in application modernization, migration, or legacy system transformation projects.<\/p><\/li><li><p>Strong understanding of cloud computing principles and Microsoft Azure services.<\/p><\/li><li><p>Experience with CI\/CD pipelines, DevOps practices, and Agile development methodologies.<\/p><\/li><li><p>Excellent problem-solving, communication, and stakeholder management skills.<\/p><\/li><li><p>Ability to lead technical teams and influence architectural decisions.<\/p><\/li><\/ul><p><\/p><p><b>Preferred Qualifications<\/b><\/p><ul><li><p>Experience with Azure AD B2C, Microsoft Entra ID, Entra External ID, and B2B collaboration solutions.<\/p><\/li><li><p>Knowledge of Identity and Access Management (IAM) concepts and standards.<\/p><\/li><li><p>Experience with OAuth 2.0, OpenID Connect (OIDC), and SAML.<\/p><\/li><li><p>Hands-on experience with Docker, Kubernetes, and containerized deployments.<\/p><\/li><li><p>Azure Solution Architect or related Microsoft certifications preferred.<\/p><\/li><li><p>Experience working on large-scale enterprise transformation programs.<\/p><\/li><\/ul><p><\/p><p><b>Technical Skills<\/b><\/p><ul><li><p>Java, Spring Boot<\/p><\/li><li><p>Microservices Architecture<\/p><\/li><li><p>REST APIs<\/p><\/li><li><p>Microsoft Azure<\/p><\/li><li><p>Azure AD B2C \/ Microsoft Entra ID<\/p><\/li><li><p>Identity &amp; Access Management (IAM)<\/p><\/li><li><p>OAuth 2.0, OIDC, SAML<\/p><\/li><li><p>Docker, Kubernetes<\/p><\/li><li><p>CI\/CD, DevOps<\/p><\/li><li><p>Application Modernization &amp; Migration<\/p><\/li><li><p>Enterprise Solution Design<\/p><\/li><\/ul><p><\/p><p>The base salary for this position is $110,000\u00a0-$125,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/31\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>#LI-Onsite<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1746507\",\"location\":\"Omaha, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-26T08:05:24.829+08:00\",\"created_at\":\"2026-07-14T00:04:23.770+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Solution-Architect---Java-Modernization---Identity-Management_R1746507\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Omaha\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68114\",\"primary_location\":{\"id\":\"LOCATION-3-7581\",\"wid\":\"956a4edd94ac10077cf197159da20000\",\"descriptor\":\"Omaha, NE 68122\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.incorvaia@concentrix.com\"},\"first_name\":\"Incorvaia, Nicole Diane\"},\"categories\":[{\"descriptor\":\"CF Solutions\"}],\"recruiters\":[{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"},{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0505\",\"descriptor\":\"Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384602\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Solution-Architect---Java-Modernization---Identity-Management_R1746507\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68122\/Solution-Architect---Java-Modernization---Identity-Management_R1746507\/apply\",\"job_requisition_id\":\"R1746507\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"1d414ee46406011148251edd45c30000\",\"descriptor\":\"W0ZGJ8 Northern Natural Gas Gas Onlin\",\"reference_id\":\"W0ZGJ8\",\"custom_reference_id\":\"W0ZGJ8\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"2267b5989cfa01113ab2e4105b060000\",\"descriptor\":\"7491 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>SCOPE OF ROLE:<\/b><\/p><p><\/p><p>The role will be accountable\/responsible for:<\/p><p>Manages governance on contractual compliance controls, executing extensive audits per respective locations (as contractually required by client) Provides incident management support and ensure compliance with client requirements<\/p><p>Manages incidents, drives prevention activities, and conducts ongoing vulnerability assessments<\/p><p><\/p><p>Hosts and manages Client audits and post audit remediation Respective region Risk and Compliance Client liaison<\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><p><\/p><ul><li>Oversee Company and Client Contractual Governance, implement account contractual requirements, and manage governance at new and existing locations<\/li><li>Experience in managing security, risk and compliance is desired Implement and manage Proactive Fraud Risk Compliance initiatives, identify and mitigate potential risks, and oversee incident management processes.<\/li><li>Lead external audits, ensure compliance with Concentrix\u2019 and Clients\u2019 Code of Conduct, and coordinate audits<\/li><li><span>Provide data analysis and <\/span>reporting, address customer queries, and identify process enhancements to drive continuous improvement<\/li><li>Lead training initiatives on client standards and contractual requirements to promote a culture of compliance.<\/li><li>Maintain and archive documentation <span>and work with Delivery Centre<\/span><\/li><li><span>Management to uphold security and compliance standards.<\/span><\/li><li><p>Conduct monthly reviews with leadership on contract-related items and governance activities to foster transparency and accountability<\/p><\/li><li><p>Prepare dashboards and compliance 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skills<\/li><li>Ability to adapt in a dynamic work environment and work independently<\/li><li>Proficient in Microsoft Office and SharePoint\/OneDrive<\/li><li>Strong personal skills and<span> knowledge of business controls and financial management<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/span><\/li><li><span>Strong understanding \/ experience of <\/span>Information security \/ Cyber Security \/ Business Resilience\/ Disaster Recovery\/ Crisis Management space and its impact on businesses.<\/li><li>Experience in managing security, risk and compliance is desired nice to have<\/li><li>Demonstrate the ability to easily adapt to new assignments, processes, methods, and tools.<\/li><li>Strong background in fraud management, showcasing effective strategies and solutions.<\/li><li>Familiarity with client software and tools, ensuring efficient use and integration into daily operations.<\/li><li>Client contractual governance<\/li><li>Fraud risk management and incident oversight<\/li><li>Code of Conduct compliance<\/li><li>Customer-facing support and process improvement<\/li><li>Training and compliance culture<\/li><li>Documentation management<\/li><li>Partnership with operational leadership<\/li><li>Formal governance reviews with leadership<\/li><\/ul>\",\"ats_external_id\":\"R1745427\",\"location\":\"Quezon City, National Capital Region 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General_29042019_IND\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"tanya.gould@concentrix.com\"},\"first_name\":\"Tanya Gould (007757)\"},\"category_groups\":[{\"id\":\"CF Global Security Group\",\"wid\":\"0227dc387a09019391b032fceb6566db\",\"descriptor\":\"Global Security Group\"}],\"job_requisition\":{\"id\":\"R1745427\",\"wid\":\"594562b27342101a77352a8cc9620000\",\"descriptor\":\"Specialist II, Governance, Risk and Compliance (TCF)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Required:<\/p><ul><li>B&amp;M<\/li><li>Rotational shift that changes every 2 weeks<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1038\",\"campaign_id\":\"22028\",\"campaign_title\":\"Director, B2B Sales R1742170\",\"campaign_type\":\"job_application\",\"job_title\":\"EMEA B2B Practice Seller - Remote\",\"street\":\"ESP Work-at-Home\",\"address\":\"ESP Work-at-Home\",\"city\":\"ESP\",\"state\":\"A Coruna\",\"postal_code\":\".\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures<\/p><p><\/p><p><b>About our B2B Sales Practice:\u00a0 \u00a0<\/b><\/p><p>Within Concentrix, we have developed one specific practice about B2B Sales, with more than 12,000 sales game changers dedicated to B2B sales and 30&#43; certified B2B hubs around the world. We are a top leader in this specific BPO segment working with iconic brands.<\/p><p>We are not there for the status quo and therefore we work hard to shape the future of B2B sales, gathering the best people and the best technology- including Gen AI for Sales.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><ul><li><span>\u00a0Building solid relationships with clients, prospects and partners in the region with companies across several verticals willing to scale worldwide\u00a0<\/span><\/li><li><span>Developing in-depth knowledge of company offerings to identify profitable business opportunities, build priority targets list and pursuit plans<\/span><\/li><li><span>Managing requests for proposals (RFPs), processes (including documents preparation) and negotiations to close deals\u00a0<\/span><\/li><li><span>Researching emerging trends and recommending new company offerings to satisfy customers\u2019 needs, competition screening\u00a0<\/span><\/li><li><span>Supporting the co-construction of new offers and disruptive commercial models\u00a0<\/span><\/li><li><span>Attending industry events and representing Concentrix in relevant webinars, partners events, professional local organizations, etc.\u00a0<\/span><\/li><li><span>Developing and managing strategic partnerships to grow business\u00a0<\/span><\/li><li><span>Maintaining accurate sales pipeline data, tracking opportunities, contacts etc.\u00a0<\/span><\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1742170\",\"location\":\"ESP, A Coruna\",\"job_type\":\"full_time\",\"salary\":\"80000\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-14T22:04:39.171+08:00\",\"created_at\":\"2026-07-13T20:05:41.765+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjAyOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/EMEA-B2B-Practice-Seller---Remote_R1742170\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"ESP\",\"state\":\"A Coruna\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"ES-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e437fea91dc35c\",\"descriptor\":\"ESP Work-at-Home\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.lauda@concentrix.com\"},\"first_name\":\"Lauda Gonzalez, Maria Agustina\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3275\",\"descriptor\":\"Director, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-379576\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/EMEA-B2B-Practice-Seller---Remote_R1742170\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/EMEA-B2B-Practice-Seller---Remote_R1742170\/apply\",\"job_requisition_id\":\"R1742170\"}],\"organizations\":[{\"wid\":\"1e7c1abdeb1710156fcc9ebd3aeb0000\",\"descriptor\":\"23404 - 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&nbsp;&middot; Ma&icirc;trisent le Dialect Marocain (Darija) avec un niveau acceptable en Anglais\ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.<\/p>\\n<p><strong>Connaissances m&eacute;tier<\/strong><\/p>\\n<ul>\\n<li>Fintech \/ Banque \/ Services financiers<\/li>\\n<li>Relation client digitale<\/li>\\n<\/ul>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-945\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-10T11:03:11.130+02:00\",\"created_at\":\"2026-07-13T17:13:25.446+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDU?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"1587\",\"campaign_id\":\"838\",\"campaign_title\":\"Advisor I, B2B Sales R1746456\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative - Mercado Espa\u00f1ol - Hibrido HT05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"CATALONIA\",\"country\":\"Spain\",\"short_description\":\"R1746456 Sales Representative (Proximity) (Open)\",\"long_description\":\"<p><b>Experimenta una carrera que redefine reglas del juego\u00a0<\/b><\/p><p><\/p><p>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.\u00a0<\/p><p><\/p><p>Si buscas crecer, como<b>\u00a0Inside Sales Representative en Barcelona (Hibrido)<\/b>,\u00a0formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro.<\/p><p><\/p><p><b>Crecimiento profesional y desarrollo personal\u00a0<\/b><\/p><p><\/p><p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.\u00a0<\/p><p><b>Lo que har\u00e1s en este puesto\u00a0<\/b><\/p><p><\/p><p>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.\u00a0<\/p><p><\/p><p>Como\u00a0<b>Inside Sales Representative <\/b>en nuestro equipo, deber\u00e1s:\u00a0<\/p><p><\/p><ul><li><span>Comunicar claramente la propuesta de valor del Programa de Partners y registrar nuevos resellers en el programa.<\/span><\/li><li><span>Responder de forma r\u00e1pida y precisa a llamadas y correos electr\u00f3nicos de partners.<\/span><\/li><li><span>Proporcionar informaci\u00f3n general sobre productos y servicios.<\/span><\/li><li><span>Identificar oportunidades de negocio de alto potencial.<\/span><\/li><li><span>Actuar como punto principal de contacto para leads generados por campa\u00f1as de telemarketing de partners.<\/span><\/li><li><span>Realizar campa\u00f1as de llamadas salientes basadas en listas de resellers.<\/span><\/li><li><span>Ejecutar acciones de marketing espec\u00edficas para promocionar productos y servicios.<\/span><\/li><\/ul><p><\/p><p><b>Tus competencias\u00a0<\/b><\/p><p><\/p><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.\u00a0<\/p><p><\/p><p><b>Formaremos un buen equipo si t\u00fa:\u00a0<\/b><\/p><p><\/p><ul><li><span>Cuentas con un nivel biling\u00fce de castellano<\/span><\/li><li><span>Tienes excelentes habilidades de comunicaci\u00f3n (oral y escrita).<\/span><\/li><li><span>Cuentas con experiencia previa en ventas B2B.<\/span><\/li><li><span>Eres una persona positiva, orientada a objetivos y resultados.<\/span><\/li><li><span>Te sientes c\u00f3modo comunic\u00e1ndote con profesionales de diferentes niveles dentro de empresas.<\/span><\/li><li><span>Puedes trabajar de forma aut\u00f3noma y tambi\u00e9n en equipo.<\/span><\/li><li><span>Eres organizado\/a, detallista y sabes priorizar tareas.<\/span><\/li><\/ul><p><\/p><p>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.\u00a0<\/p><p><\/p><p><b>Lo que ofrecemos\u00a0<\/b><\/p><p><\/p><p>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI.\u00a0<\/p><p><\/p><p>En este puesto, ofrecemos beneficios que te ayudaran a apoyar tu estilo de <b>vida \u00fanico:\u00a0<\/b><\/p><p><\/p><ul><li><span>Contrato indefinido de 39h horas con horario rotativo de lunes a domingo entre 09.00 y 18.00<\/span><\/li><li><span>Oficina en una ubicaci\u00f3n excelente en Barcelona de lunes a viernes (09:00 - 18:00)<\/span><\/li><li><span>Salario: 20,100 euros brutos &#43; hasta 4,400 euros brutos en bonus al a\u00f1o\u00a0&#43; Seguro m\u00e9dico privado<\/span><\/li><li><span>Bonificaci\u00f3n por recomendaci\u00f3n \u00a0<\/span><\/li><li><span>Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s \u00a0<\/span><\/li><li><span>Programa de desarrollo profesional y cursos especializados<\/span><\/li><\/ul><p><\/p><p><b>Experimenta tu mejor versi\u00f3n\u00a0<\/b><\/p><p><\/p><p>En\u00a0<b>Concentrix<\/b>, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0<\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. 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SAGE\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Support Advisor\",\"street\":\"9 Hertzog Boulevard Foreshore \",\"address\":\"9 Hertzog Boulevard Foreshore \",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a <strong>Technical Support Advisor<\/strong> working on an internationally innovative campaign with a base salary of <strong>R8268.75<\/strong><br \/><br \/>You&rsquo;ll be working on-site at our vibrant Cape Town office, where creativity meets cutting-edge technology. All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p><strong>This&nbsp;Customer Support&nbsp;Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li>Minimum 12 months Technical Call Centre experience <strong>(Essential)&nbsp;<\/strong><\/li>\\n<li>Minimum of Grade 12 \/ Matric passed <strong>(Essential)&nbsp;<\/strong><\/li>\\n<li>High level of English proficiency <strong>(both verbal and written)&nbsp;<\/strong><\/li>\\n<li>Matric Mathematics or Accounting <strong>(Advantageous)&nbsp;<\/strong><\/li>\\n<li>Clear criminal and credit record <strong>(Essential)&nbsp;<\/strong><\/li>\\n<li>Ability to understand, analyze and navigate through learned technical systems<\/li>\\n<li>Proven experience of delivering exceptional customer care&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What is in it for you?<br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>Base Salary of <strong>R8268.75<\/strong><\/li>\\n<li><strong>Medical Benefit - Choice between Medical Aid OR Medical&nbsp;<br \/>Insurance.&nbsp;<\/strong>\\n<ul>\\n<li>Medical aid &ndash; Covers only employee <strong>OR<\/strong> Medical insurance &ndash; Covers employee and 2 dependents&nbsp;<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Retirement Fund<\/strong>\\n<ul>\\n<li>2.5% employer contribution, 2.5% employee contributions<\/li>\\n<\/ul>\\n<\/li>\\n<li>Subsidized transport<\/li>\\n<li>Fantastic Employee Assistance Programme (EAP)<\/li>\\n<li>Group life cover<\/li>\\n<li>Access to financial well-being sessions, will writing sessions and stress management sessions<\/li>\\n<li>Team building and upskill training opportunities<\/li>\\n<li>Interactive and inclusive company culture<\/li>\\n<\/ul>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<ul>\\n<li>Provides an Extraordinary Customer Experience by addressing inquiries using a variety of channels (telephone, email, chat, social media, etc.) in a support-centre environment, adhering to scheduled shifts, procedures, metrics, and departmental goals<\/li>\\n<li>Identifies the root cause of the client&rsquo;s software or system issues and uses system analysis and testing techniques to solve low to moderately complex application or system issues<\/li>\\n<li>Contributes to company knowledge capital by creating and modifying reusable solutions in the knowledge base in accordance with established procedures and policies. Actively promotes the knowledge base to our customers. Maintains article quality standards&nbsp;<\/li>\\n<li>Assists customers in gaining the most value from the client products and services&nbsp;<\/li>\\n<li>Identifies additional opportunities for Sage solutions to benefit the customer's business needs&nbsp;<\/li>\\n<li>Documents each customer contact using our contact tracking systems in a clear, concise, and understandable format. Escalate unresolved customer issues with all pertinent information included to appropriate resources&nbsp;<\/li>\\n<li>Works collaboratively and e\u01afectively within a team of peers. Maintains a positive, constructive attitude in the workplace. This includes presenting challenges in a positive light, offering constructive approaches to overcoming difficulties, and treating all individuals with respect&nbsp;<\/li>\\n<\/ul>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-2654\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"8268.75\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-08-26T23:59:20.116Z\",\"created_at\":\"2026-07-13T12:37:36.922Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjU0?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjU0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"18\",\"relevance_score\":\"1\"},{\"id\":\"1739\",\"campaign_id\":\"1212\",\"campaign_title\":\"Hotel Tonight \/ Spanish \/ WAH \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Rep (Spanish-English) Hotel Reservations Remote night Shift\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" and \\\"Best Company Culture,\\\" year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative<\/strong> in Portugal (Remote), you will support one of the world's leading hospitality brands by assisting customers throughout their hotel reservation journey. From booking requests to reservation changes and travel-related inquiries, you'll help deliver exceptional customer experiences while ensuring every interaction reflects the highest standards of service.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist customers with hotel reservations, modifications, cancellations, and general booking inquiries.<\/li>\\n<li>Provide accurate information regarding hotel availability, rates, services, and policies.<\/li>\\n<li>Support customers via incoming calls, emails, and other communication channels.<\/li>\\n<li>Resolve customer concerns efficiently while ensuring a high level of customer satisfaction.<\/li>\\n<li>Escalate complex cases whenever necessary, following internal procedures.<\/li>\\n<li>Maintain accurate customer records and reservation details within internal systems.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li><strong>Are fluent, verbal and written in both Spanish and English(C1).<\/strong><\/li>\\n<li><strong>Are available for permenent night shifts<\/strong><\/li>\\n<li>Have excellent communication and customer service skills.<\/li>\\n<li>Are able to work in a fast-paced environment while maintaining attention to detail.<\/li>\\n<li>Have strong problem-solving skills and a customer-oriented mindset.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses).<\/li>\\n<li>Work from home in Portugal.<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities.<\/li>\\n<li>Full paid training on the company and the project you'll be working on.<\/li>\\n<li>Career development programs.<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their \\\"employer of choice.\\\"<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1212\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-24T00:59:03.770+01:00\",\"created_at\":\"2026-07-13T10:01:22.677+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjEy?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjEy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1740\",\"campaign_id\":\"1211\",\"campaign_title\":\"Hotel Tonight \/ French \/ WAH \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Rep (French-English) Hotel Reservations Remote night Shift\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" and \\\"Best Company Culture,\\\" year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative<\/strong> in Portugal (Remote), you will support one of the world's leading hospitality brands by assisting customers throughout their hotel reservation journey. From booking requests to reservation changes and travel-related inquiries, you'll help deliver exceptional customer experiences while ensuring every interaction reflects the highest standards of service.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist customers with hotel reservations, modifications, cancellations, and general booking inquiries.<\/li>\\n<li>Provide accurate information regarding hotel availability, rates, services, and policies.<\/li>\\n<li>Support customers via incoming calls, emails, and other communication channels.<\/li>\\n<li>Resolve customer concerns efficiently while ensuring a high level of customer satisfaction.<\/li>\\n<li>Escalate complex cases whenever necessary, following internal procedures.<\/li>\\n<li>Maintain accurate customer records and reservation details within internal systems.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li><strong>Are fluent, verbal and written in both French and English(C1).<\/strong><\/li>\\n<li><strong>Are available for permenent night shifts<\/strong><\/li>\\n<li>Have excellent communication and customer service skills.<\/li>\\n<li>Are able to work in a fast-paced environment while maintaining attention to detail.<\/li>\\n<li>Have strong problem-solving skills and a customer-oriented mindset.<\/li>\\n<li>&nbsp;<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses).<\/li>\\n<li>Work from home in Portugal.<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities.<\/li>\\n<li>Full paid training on the company and the project you'll be working on.<\/li>\\n<li>Career development programs.<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their \\\"employer of choice.\\\"<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1211\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-14T00:59:05.830+01:00\",\"created_at\":\"2026-07-13T09:35:31.206+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjEx?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjEx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"412\",\"campaign_id\":\"343\",\"campaign_title\":\"Raisin Customer Care\/ Spanish \/ Iasi\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atenci\u00f3n al Cliente_FinTech_Ia\u0219i\",\"street\":null,\"address\":null,\"city\":\"Ia\u0219i\",\"state\":\"Ia\u0219i County\",\"postal_code\":null,\"region\":\"Iasi\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div>\\n<div>\\n<p>&iquest;Quieres comenzar o impulsar tu carrera en la industria <strong>FinTech<\/strong> con un cliente enfocado en la innovaci&oacute;n, la experiencia del cliente y la excelencia operativa? &Uacute;nete a nuestro equipo como <strong>Agente de Atenci&oacute;n al Cliente<\/strong> y convi&eacute;rtete en el principal punto de contacto para los clientes, brindando soporte en actividades relacionadas con cuentas y tareas de back-office.<\/p>\\n<p>Esta es una excelente oportunidad para una persona orientada al cliente, detallista y con ganas de aprender. <strong>No se requiere experiencia previa<\/strong> &mdash; ofrecemos <strong>formaci&oacute;n completa remunerada<\/strong>. Trabajar&aacute;s desde nuestra <strong>moderna oficina en Ia\u0219i<\/strong>, en un entorno profesional, din&aacute;mico y centrado en las personas.<\/p>\\n<\/div>\\n<div>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>En&nbsp;<strong>Concentrix<\/strong>, te daremos toda la&nbsp;<strong>formaci&oacute;n<\/strong>, las&nbsp;<strong>tecnolog&iacute;as m&aacute;s innovadoras<\/strong>&nbsp;y el&nbsp;<strong>acompa&ntilde;amiento continuo<\/strong>&nbsp;que necesitas para alcanzar el &eacute;xito. Aqu&iacute; encontrar&aacute;s oportunidades reales de crecimiento&nbsp;<strong>profesional y personal<\/strong>. De hecho, cerca del&nbsp;<strong>85% de nuestros gerentes y l&iacute;deres<\/strong>&nbsp;han sido promovidos internamente. Por eso, ponemos a tu disposici&oacute;n una amplia variedad de programas&nbsp;<strong>GRATUITOS<\/strong>&nbsp;de&nbsp;<strong>aprendizaje y desarrollo de liderazgo<\/strong>, pensados para impulsarte hacia la carrera que siempre has so&ntilde;ado.<\/p>\\n<\/div>\\n<div>\\n<p><strong>\ud83d\udd27 Lo que har&aacute;s<\/strong><\/p>\\n<p><strong>Ofrecer apoyo a los clientes como su principal punto de contacto<\/strong><\/p>\\n<ul>\\n<li>Atender a los clientes de manera profesional y eficiente<\/li>\\n<li>Ofrecer soporte por&nbsp;<strong>tel&eacute;fono y correo electr&oacute;nico<\/strong><\/li>\\n<li>Proporcionar una experiencia positiva y orientada a soluciones<\/li>\\n<\/ul>\\n<p><strong>Gestionar tareas operativas y administrativas<\/strong><\/p>\\n<ul>\\n<li>Realizar actividades de&nbsp;<strong>back-office<\/strong>&nbsp;relacionadas con las cuentas de los clientes<\/li>\\n<li>Dar soporte a procesos y actualizaciones relacionados con cuentas<\/li>\\n<\/ul>\\n<p><strong>Trabajar en un entorno regulado<\/strong><\/p>\\n<ul>\\n<li>Seguir cuidadosamente los procedimientos internos y los requisitos legales<\/li>\\n<li>Garantizar que la comunicaci&oacute;n y la documentaci&oacute;n sean precisas y cumplan con la normativa<\/li>\\n<\/ul>\\n<p><strong>\u2705 Lo que buscamos<\/strong><\/p>\\n<p><strong>Idiomas<\/strong><\/p>\\n<ul>\\n<li>Dominio del&nbsp;<strong>espa&ntilde;ol<\/strong><\/li>\\n<li>Nivel&nbsp;<strong>avanzado de ingl&eacute;s<\/strong><\/li>\\n<\/ul>\\n<p><strong>Competencias clave<\/strong><\/p>\\n<ul>\\n<li>Gran atenci&oacute;n al detalle<\/li>\\n<li>Buenas habilidades anal&iacute;ticas y de toma de decisiones<\/li>\\n<li>Orientaci&oacute;n a objetivos y automotivaci&oacute;n<\/li>\\n<li>Capacidad de resoluci&oacute;n de problemas<\/li>\\n<\/ul>\\n<p><strong>Se valora adicionalmente<\/strong><\/p>\\n<ul>\\n<li>La experiencia en operaciones bancarias, back-office o funciones administrativas es una ventaja<\/li>\\n<li>Estudios en negocios, finanzas, econom&iacute;a o un &aacute;rea relacionada ser&aacute;n considerados una ventaja<\/li>\\n<\/ul>\\n<p><strong>\ud83c\udf81 Lo que ofrecemos<\/strong><\/p>\\n<p><strong>Un puesto estable y oportunidades de crecimiento<\/strong><\/p>\\n<ul>\\n<li>Puesto de tiempo completo<\/li>\\n<li>Contrato por tiempo indefinido<\/li>\\n<li>S&oacute;lidas oportunidades de desarrollo profesional en la industria FinTech<\/li>\\n<li>Trabajo desde nuestra&nbsp;<strong>moderna oficina en Ia\u0219i<\/strong><\/li>\\n<\/ul>\\n<p><strong>Paquete de beneficios<\/strong><\/p>\\n<ul>\\n<li>Beneficios flexibles a trav&eacute;s de&nbsp;My Benefit Platform, incluyendo vales de comida, regalo y vacaciones<\/li>\\n<li>Seguro m&eacute;dico privado a trav&eacute;s de&nbsp;Medicover, membres&iacute;a de gimnasio, descuentos con socios y membres&iacute;a Bookster<\/li>\\n<li>Cursos de desarrollo profesional, clases de idiomas, formaci&oacute;n especializada y acceso a eventos online y presenciales<\/li>\\n<li>Bonos por recomendaci&oacute;n de hasta&nbsp;5.000 RON, descuento en gafas, incentivos de Pascua y Navidad, y Programa de Asistencia al Empleado<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p><strong>\ud83d\udca1 &iquest;Por qu&eacute; unirte a nosotros?<\/strong><\/p>\\n<p><strong>No se necesita experiencia previa<\/strong>- Recibir&aacute;s&nbsp;<strong>formaci&oacute;n completa remunerada<\/strong>&nbsp;desde el primer d&iacute;a<\/p>\\n<p><strong>Oportunidades reales de Carrera<\/strong>- Construye tu futuro en&nbsp;<strong>FinTech<\/strong><\/p>\\n<p><strong>Un gran lugar para trabajar: <\/strong>&Uacute;nete a una empresa reconocida como&nbsp;<strong>Best Employer<\/strong> &amp; Trabaja en un entorno&nbsp;<strong>moderno, centrado en las personas y certificado en ESG<\/strong><\/p>\\n<p><strong>\ud83d\udcdd <\/strong>Si hablas con fluidez&nbsp;<strong>espa&ntilde;ol e ingl&eacute;s<\/strong>, tienes ganas de aprender y est&aacute;s listo\/a para desarrollar tu carrera en una industria din&aacute;mica desde nuestra&nbsp;<strong>moderna oficina en Ia\u0219i<\/strong>, nos encantar&aacute; conocerte.<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<div>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<ul>\\n<li>De conformidad con la legislaci&oacute;n de&nbsp;<strong>Ruman&iacute;a<\/strong>, solo se tendr&aacute;n en cuenta para este puesto las personas candidatas que est&eacute;n legalmente autorizadas para trabajar en&nbsp;<strong>Ruman&iacute;a<\/strong>.<\/li>\\n<\/ul>\\n<\/div>\\n<div>&nbsp;<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer <\/strong>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenbetreuer<\/strong> <strong>(m\/w\/d) <\/strong>im deutschsprachigen <strong>App-Support <\/strong>f&uuml;r <strong>ein E-Health Unternehmen<\/strong> &ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 4,500,00 HUF brutto\/Stunde<\/li>\\n<li>Leistungsorientierte Verg&uuml;tung, Cafeteria und Fahrtkostenzusch&uuml;sse: bis zu 830.000 HUF brutto\/Monat*<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Arbeitsort: P&eacute;cs - Hybrid-Modell m&ouml;glich<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 08:00 - 18:00 Uhr<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder per E-Mail.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Betreue &Auml;rzte, &Auml;rztinnen <\/strong>und Praxen bei der<strong> Nutzung einer E-Health-Software<\/strong><\/li>\\n<li>Beantworte eingehende Fragen und f&uuml;r ein <strong>optimales Kundenerlebnis<\/strong><\/li>\\n<li>Werde zum <strong>Ansprechpartner f&uuml;r Gesundheitsdienstleister<\/strong> und <strong>schule die Nutzung der Software<\/strong><\/li>\\n<li><strong>Arbeite<\/strong> eng mit den Bereichen<strong> Sales, Marketing und Produktteams zusammen <\/strong>&ndash; dein Ziel: Kundenzufriedenheit<\/li>\\n<li><strong>Finde L&ouml;sungen<\/strong> &ndash; mach unsere Kunden zu Fans der Software<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;<span data-olk-copy-source=\\\"MessageBody\\\">Bequeme Arbeitszeiten und eine angenehme Arbeitsorganisation, eine gute Work-Life-Balance, freundliche Kolleginnen und Kollegen sowie eine angenehme Arbeitsatmosph&auml;re.<\/span>&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse (C1)<\/strong> in Wort und Schrift.<\/li>\\n<li>Gute Englischkenntnisse sind von Vorteil, aber kein Muss.<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li><strong>Du bist technisch sehr affin <\/strong>und kennst dich mit <strong>Apps und Softwares<\/strong> bestens aus.<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC.<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in P&eacute;cs zu arbeiten<\/strong>.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li><strong>Bis zu 830.000,00 HUF brutto\/Monat*<\/strong> &ndash; 4.500,00 HUF brutto\/Stunde, attrativer Bonus, Cafeteria und Fahrtkostenzusch&uuml;sse<\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit (ab 30 Std.\/Woche) <\/strong>&ndash; wie es f&uuml;r dich am besten passt.<\/li>\\n<li>Die M&ouml;glichkeit <strong>an ausgew&auml;hlten Tagen von zu Hause aus zu arbeiten<\/strong> &ndash; nach deiner Einarbeitung.<\/li>\\n<li>Du startest mit einem <strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong> durch zertifizierte Trainer &ndash; sie bringen dir alles bei.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern<\/strong>.<\/li>\\n<li>Ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich kennenlernen zu d&uuml;rfen.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb eines Werktages bei dir.<\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter <span data-teams=\\\"true\\\">+3670 7785-276<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Services Hungary Kft.<br \/>P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn&nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; ungarischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Ungarn verf&uuml;gen.&nbsp;<\/p>\\n<p><em>*Die Angabe bezieht sich auf ein Bruttomonatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em><\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"HU-1018\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"4500\",\"salary_type\":\"hourly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-07-29T11:14:36.865+02:00\",\"created_at\":\"2026-07-10T09:19:28.865+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE4?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"37\",\"campaign_id\":\"1641\",\"campaign_title\":\"Maritza Palacio\",\"campaign_type\":\"job_application\",\"job_title\":\"Espa\u00f1ol\",\"street\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"address\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"city\":\"Bogota\",\"state\":\"Bogota\",\"postal_code\":\"\u00a0111411\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"Job Type: Full \u2013 Time\\nLocation: Bogot\u00e1, Colombia\\n \\n\u00bfQu\u00e9 sacas de esto?\\n\u2022\\tUna organizaci\u00f3n diversa y global llena de personas inteligentes y amigables con quienes intercambiar ideas, aprender y crecer con ellos.\\n\u2022\\tInfinitas oportunidades de crecimiento y plan carrera para tu desarrollo profesional.\\n\u2022\\tUn salario competitivo\\n\u2022\\tBeneficios inclusivos\\n\u2022\\tOportunidad de incentivos mensuales ligados a desempe\u00f1o\\n\u00a1Lo que quieres, nos importa!\\nPiensa en hacer una lista de verificaci\u00f3n con todas las cosas que te har\u00edan sentir bien en el trabajo. \u00bfTu lista de verificaci\u00f3n incluye conocer a un grupo diverso de personas nuevas con ideas afines? \u00bfQu\u00e9 tal ser reconocido y recompensado por hacer grandes cosas? Tal vez, \u00bfimaginaste un lugar donde podr\u00edas tener todas estas cosas y al mismo tiempo marcar una diferencia positiva en el d\u00eda a d\u00eda de las personas? \\nSi es as\u00ed, Concentrix es un gran lugar para ti. \\nTodos los d\u00edas difundimos positividad en la vida de los dem\u00e1s a trav\u00e9s de interacciones compasivas con los clientes y la resoluci\u00f3n genuina de problemas con un toque humano. Hacer lo correcto por parte de las personas est\u00e1 en nuestro ADN porque creemos que el deseo de ser tratados con cuidado y respeto es una parte universal de la experiencia humana. Esta filosof\u00eda impulsa todo lo que hacemos y crea el marco de c\u00f3mo tratamos a nuestros clientes y a nuestro personal.\\n \\nNo importa tu experiencia, comenzar a establecer tu carrera profesional puede parecer un desaf\u00edo, pero a menudo la respuesta es mucho m\u00e1s simple de lo que crees. \\nBuscamos expertos en atenci\u00f3n al cliente. \\nEste puesto es la oportunidad perfecta para alguien que considere que tiene habilidades de servicios al cliente.\\n \\n\u00bfQu\u00e9 aportar\u00edas a nuestro equipo?\\nTu pasi\u00f3n por hacer el bien a otras personas te ayudar\u00e1 a vincularte con tus clientes y tu equipo. Escuchar\u00e1s activamente y solucionar\u00e1s problemas para brindar una excelente experiencia al cliente.\\nTu atenci\u00f3n al detalle, tu capacidad para pensar de forma innovadora, tu excelente comunicaci\u00f3n y tu pasi\u00f3n te ayudar\u00e1n a sobresalir en este puesto.\\n \\nPara ser parte de nuestro equipo, necesitas:\\n\u2022 Educaci\u00f3n requerida\\n\u2022 Disponibilidad completa de tiempo\\n\u2022 Verificaci\u00f3n de antecedentes, etc.\",\"long_description\":\"<p>Job Type: Full \u2013 Time<\/p><p>Location: Bogot\u00e1, Colombia<\/p><p><\/p><p><b>\u00bfQu\u00e9 sacas de esto?<\/b><\/p><ul><li>Una organizaci\u00f3n diversa y global llena de personas inteligentes y amigables con quienes intercambiar ideas, aprender y crecer con ellos.<\/li><li>Infinitas oportunidades de crecimiento y plan carrera para tu desarrollo profesional.<\/li><li>Un salario competitivo<\/li><li>Beneficios inclusivos<\/li><li>Oportunidad de incentivos mensuales ligados a desempe\u00f1o<\/li><\/ul><p><b>\u00a1Lo que quieres, nos importa!<\/b><\/p><p>Piensa en hacer una lista de verificaci\u00f3n con todas las cosas que te har\u00edan sentir bien en el trabajo. \u00bfTu lista de verificaci\u00f3n incluye conocer a un grupo diverso de personas nuevas con ideas afines? \u00bfQu\u00e9 tal ser reconocido y recompensado por hacer grandes cosas? Tal vez, \u00bfimaginaste un lugar donde podr\u00edas tener todas estas cosas y al mismo tiempo marcar una diferencia positiva en el d\u00eda a d\u00eda de las personas?\u00a0<\/p><p>Si es as\u00ed, Concentrix es un gran lugar para ti.\u00a0<\/p><p>Todos los d\u00edas difundimos positividad en la vida de los dem\u00e1s a trav\u00e9s de interacciones compasivas con los clientes y la resoluci\u00f3n genuina de problemas con un toque humano. Hacer lo correcto por parte de las personas est\u00e1 en nuestro ADN porque creemos que el deseo de ser tratados con cuidado y respeto es una parte universal de la experiencia humana. Esta filosof\u00eda impulsa todo lo que hacemos y crea el marco de c\u00f3mo tratamos a nuestros clientes y a nuestro personal.<\/p><p><\/p><p>No importa tu experiencia,\u00a0comenzar a establecer\u00a0tu carrera profesional puede parecer un desaf\u00edo, pero a menudo la respuesta es mucho m\u00e1s simple de lo que crees.\u00a0<\/p><p>Buscamos expertos en atenci\u00f3n al cliente.\u00a0<\/p><p>Este puesto es la oportunidad perfecta para alguien que considere que tiene habilidades de\u00a0servicios al cliente.<\/p><p><\/p><p><b><span>\u00bfQu\u00e9 aportar\u00edas a nuestro equipo?<\/span><\/b><\/p><p><span>Tu pasi\u00f3n por hacer el bien a otras personas te ayudar\u00e1 a vincularte con tus clientes y tu equipo. Escuchar\u00e1s activamente y solucionar\u00e1s problemas para brindar una excelente experiencia al cliente.<\/span><\/p><p><span>Tu atenci\u00f3n al detalle, tu capacidad para pensar de forma innovadora, tu excelente comunicaci\u00f3n y tu pasi\u00f3n te ayudar\u00e1n a sobresalir en este puesto.<\/span><\/p><p><\/p><p><b><span>Para ser parte de nuestro equipo, necesitas:<\/span><\/b><\/p><p>\u2022 Educaci\u00f3n requerida<\/p><p>\u2022 Disponibilidad completa de tiempo<\/p><p>\u2022 Verificaci\u00f3n de antecedentes, etc.<\/p><p><\/p>\",\"ats_external_id\":\"R1664004\",\"location\":\"Bogota, 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n \\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n \\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n \\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n \\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><div><b>JOB SUMMARY<\/b>\u00a0\u2013 We are looking for a highly skilled and experienced Microsoft Customer Engineer specializing in SharePoint infrastructure, administration, and design. 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Nesta posi\u00e7\u00e3o, voc\u00ea ser\u00e1 respons\u00e1vel por coordenar squads multidisciplinares, gerenciar o escopo, cronograma, riscos e stakeholders locais e internacionais. O profissional ideal combina s\u00f3lida experi\u00eancia em frameworks \u00e1geis com uma mentalidade inovadora, sendo capaz de adotar ferramentas de IA Generativa para otimizar relat\u00f3rios, automa\u00e7\u00e3o de atas, an\u00e1lise preditiva de riscos e ganho de efici\u00eancia operacional na gest\u00e3o.\",\"long_description\":\"<p><b>Project Manager - Cloud, Integrations &amp; Digital Solutions \u2013 Remote Brazil<\/b><\/p><p><\/p><p>We&#39;re <b>Concentrix.<\/b> The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. <b>We shape new game-changing careers in over 70 countries, attracting the best talent.<\/b><\/p><p><\/p><p>The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. <b>We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale.<\/b> You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. 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This role will be critical in managing investment holding structures, treasury operations, and end-to-end compliance in an IFSC environment.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><span>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><ul><li>Manage end-to-end direct and indirect tax compliance, including return filings and tax provisioning<\/li><li>Ensure compliance with IFSC\/IFSCA regulations, FEMA, and other applicable laws and act as Compliance Officer for the entity<\/li><li>Support treasury operations including fund flows, investments, and intercompany transactions<\/li><li>Oversee forex transactions and ensure regulatory compliance under FEMA\/IFSC framework<\/li><li>Manage withholding tax (TDS\/WHT) obligations and related reporting<\/li><li>Drive transfer pricing compliance, documentation, benchmarking, and reporting in coordination with global teams<\/li><li>Oversee accounting, financial reporting, and reconciliation of transactions<\/li><li>Build and maintain strong internal controls and ensure audit readiness<\/li><li>Liaise with auditors, consultants, and internal stakeholders<\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Qualified CA \/ CS \/ LLB (preferred) with 5\u20137 years of relevant experience<\/li><li>Strong experience in tax, treasury, and regulatory compliance<\/li><li>Exposure to cross-border transactions, forex regulations, and transfer pricing<\/li><li>Prior experience in financial services \/ treasury \/ IFSC environment is a plus<\/li><li>High ownership mindset and ability to operate in a new entity setup<\/li><\/ul><p><\/p><p>Why This Role<\/p><ul><li>Opportunity to be part of setting up a treasury hub in GIFT City<\/li><li>High visibility role with global exposure across treasury and tax functions<\/li><li>Direct impact on strategic financial and tax structuring<\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><ul><\/ul>\",\"ats_external_id\":\"R1477792\",\"location\":\"Vadodara\",\"job_type\":\"full_time\",\"salary\":\"1000000\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-07-28T04:05:19.221+08:00\",\"created_at\":\"2026-07-09T20:07:22.606+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg0OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Vadodara---Imperia-Building-SF\/Senior-Tax-Associate-I_R1477792\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Tax\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"organization_reference_id\":\"IDAKP\"},\"location\":{\"city\":\"Vadodara\",\"state\":null,\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"390002\",\"primary_location\":{\"id\":\"IN-VAD-IMPER-01\",\"wid\":\"740544c0a47f01ae1d9b968e1f111363\",\"descriptor\":\"IND Vadodara - Imperia Building SF\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.carretero@concentrix.com\"},\"first_name\":\"Carretero Toro, Maria del Rosario\"},\"categories\":[{\"descriptor\":\"CF Tax\"}],\"recruiters\":[{\"id\":\"101488186\",\"wid\":\"741a885457d5016369f961a7b83763d5\",\"descriptor\":\"Maria Carretero Toro (101488186)\"},{\"id\":\"169579\",\"wid\":\"9f196ba80a8701fd609cc0eb0419d3f4\",\"descriptor\":\"Kalaivani P (169579)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0153\",\"descriptor\":\"Sr. Tax Associate II\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-381046\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Vadodara---Imperia-Building-SF\/Senior-Tax-Associate-I_R1477792\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Vadodara---Imperia-Building-SF\/Senior-Tax-Associate-I_R1477792\/apply\",\"job_requisition_id\":\"R1477792\"}],\"organizations\":[{\"wid\":\"f6358e3b3d6d018e34765a44fb18854e\",\"descriptor\":\"Act n Fin - 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Gandhinagar\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_8B\",\"wid\":\"0227dc387a0901afed42c8f6e0656d35\",\"descriptor\":\"Grade 8B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1046\",\"campaign_id\":\"21841\",\"campaign_title\":\"Sr. Manager, Software Engineering (TCF) R1744060\",\"campaign_type\":\"job_application\",\"job_title\":\"Genesys Lead and Architect\",\"street\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"address\":\"IND Hyderabad Raidurg Village B7 South Tower, Serilingampally Mandal Divya Sree Orion\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500032\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<h2>JD for <b><span>Genesys Tech Lead<\/span><\/b><\/h2><p>Experience: 15&#43; years<\/p><p><\/p><div><p>Summary<\/p><\/div><p><\/p><p>The <b>Genesys Technical Lead and Solution Architect<\/b> is responsible for leading the design, architecture, implementation, and successful delivery of enterprise-grade Contact Center as a Service (CCaaS) solution, with primary expertise in <b>Genesys Cloud CX<\/b>. This role combines deep technical expertise, solution architecture, client consulting, and delivery leadership to help organizations transform their customer experience capabilities.<\/p><p><\/p><p>The role involves working directly with clients to understand business objectives, define solution strategies, lead technical workshops, architect scalable omnichannel customer engagement solutions, and drive end-to-end implementation from discovery through production deployment. The individual will collaborate with cross-functional teams, provide technical leadership and mentoring, ensure adherence to enterprise architecture and engineering best practices, and deliver secure, scalable, and high-performing CCaaS solutions.<\/p><p><\/p><p>In addition to technical delivery, the role is expected to contribute to solution innovation, technology strategy, governance, and continuous improvement initiatives by leveraging modern cloud technologies, APIs, integrations, Conversational AI, and automation to enhance customer and agent experiences.<\/p><p><\/p><p><\/p><p><\/p><div><p>Key Duties and Responsibilities<\/p><\/div><p><\/p><p><b>Leadership &amp; Strategy<\/b><\/p><p><\/p><ul><li>Lead a team of CCaaS Engineers, Genesys Developers, Integration Engineers, Solution Architects, QA Engineers, and Technical Consultants in designing, developing, deploying, and supporting enterprise CCaaS and Customer Experience (CX) solutions.<\/li><li>Act as the primary technical point of contact for customers, working directly with client stakeholders to understand business objectives, define solution strategies, and drive successful project execution.<\/li><li>Collaborate with business stakeholders, product managers, enterprise architects, infrastructure teams, security teams, and client stakeholders to define business requirements, solution strategy, and implementation roadmaps.<\/li><li>Build strong client relationships by providing technical consulting, solution recommendations, and trusted advisory throughout the project lifecycle.<\/li><li>Facilitate client workshops, discovery sessions, architecture discussions, and requirement-gathering workshops to translate business needs into scalable technical solutions.<\/li><li>Provide technical leadership, mentoring, and coaching to engineering teams while promoting best practices, innovation, collaboration, and continuous learning.<\/li><li>Define development standards, architectural principles, coding guidelines, reusable frameworks, deployment standards, and implementation best practices for CCaaS solutions.<\/li><li>Drive solution standardization across projects by creating reusable components, design patterns, and implementation accelerators.<\/li><li>Evaluate emerging CCaaS technologies, Conversational AI, cloud services, automation capabilities, and Genesys platform enhancements to continuously improve customer and agent experiences.<\/li><\/ul><p><\/p><p><\/p><p><b>Solution Architecture &amp; Design<\/b><\/p><p><\/p><ul><li>Design scalable, secure, resilient, and enterprise-grade CCaaS solutions using Genesys Cloud CX as the primary platform.<\/li><li>Architect end-to-end omnichannel customer engagement solutions including Voice, Digital Messaging, Web Chat, Email, SMS, Social Channels, Outbound Campaigns, and AI-powered self-service.<\/li><li>Design IVR, Intelligent Routing, Call Flows, Digital Flows, Workforce Engagement Management (WEM), Agent Desktop, Supervisor capabilities, Customer Journey, Quality Management, and Self-Service solutions.<\/li><li>Define enterprise integration architecture between the CCaaS platform and CRM, Core Banking, ERP, Identity Management, Payment Systems, Knowledge Management, AI platforms, and third-party applications.<\/li><li>Design API-driven and event-driven integrations using REST APIs, Webhooks, Event Notifications, Middleware, and Microservices.<\/li><li>Architect high-availability, disaster recovery, business continuity, security, compliance, and multi-region deployment strategies.<\/li><li>Produce architecture diagrams, technical design documents, interface specifications, deployment architectures, and solution blueprints.<\/li><\/ul><p><\/p><p><b>Technical Responsibilities<\/b><\/p><p><\/p><ul><li>Lead the end-to-end implementation of CCaaS solutions, primarily on Genesys Cloud CX, from discovery through production deployment.<\/li><li>Configure and develop Genesys platform components including Architect Flows, Queues, Routing, Skills, User Management, Digital Channels, Knowledge, Workforce Engagement Management (WEM), Outbound Campaigns, Agent Scripts, Reporting, and Analytics.<\/li><li>Develop reusable Architect modules, Data Actions, Scripts, APIs, and integration components to improve maintainability, scalability, and operational efficiency.<\/li><li>Design secure integrations using REST APIs, OAuth, JWT, Web Services, JSON, XML, Event Notifications, and enterprise middleware platforms.<\/li><li>Integrate the CCaaS platform with enterprise applications including Salesforce, Microsoft Dynamics, ServiceNow, SAP, core banking systems, customer databases, and custom applications.<\/li><li>Design and implement Conversational AI solutions by integrating CCaaS platforms with Google Dialogflow, Kore.ai, OpenAI, Microsoft Copilot, Amazon Lex, Azure AI, and other AI platforms.<\/li><li>Troubleshoot complex production issues involving routing, telephony, SIP, integrations, APIs, networking, authentication, and cloud infrastructure.<\/li><li>Optimize routing strategies, IVR performance, digital journeys, reporting, customer experience, and operational efficiency.<\/li><li>Build reusable deployment scripts, automation tools, monitoring dashboards, and operational support utilities.<\/li><\/ul><p><\/p><p><b>Cloud, Infrastructure &amp; 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If you share our values of recognition, integrity, collaboration, and excellence, join a team where your impact is visible and your growth is encouraged.<\/p>\\n<p><em>Please note that non-European Union citizens must hold a valid Greek work permit to be eligible.<\/em><\/p>\\n<p>Concentrix Greece is an Equal Opportunity Employer.<\/p>\\n<p>We celebrate diversity and foster an inclusive workplace where everyone has equal access to professional opportunities, regardless of gender, age, religion, ethnic origin, or any other characteristic protected by applicable 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| HTG | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Customer Care Specialist\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><span data-teams=\\\"true\\\"><strong>Join a Fast-Growing International Hospitality company&nbsp;<\/strong><\/span><\/p>\\n<p>We are recruiting German-Speaking Customer Care Specialists to support a leading international hospitality technology company.<\/p>\\n<p>Based in Athens, this role offers the opportunity to grow in an innovative and customer-focused environment, with a hybrid working model after onboarding.<\/p>\\n<p>If you enjoy customer service and thrive in fast-paced environments where technology meets hospitality, this opportunity is for you.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Why Join Us?<\/strong><\/p>\\n<p>Become part of an international team of #GameChangers and help deliver a seamless, high-quality customer experience within a rapidly growing hospitality technology company.<\/p>\\n<p>Every day, you will support restaurants and hospitality professionals with their operational and technical needs while developing your skills in an innovative and evolving industry.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your Responsibilities<\/strong><\/p>\\n<ul>\\n<li>Handle customer inquiries via email, inbound\/outbound calls, live chat, and messaging channels.<\/li>\\n<li>Deliver exceptional customer support with empathy, professionalism, and efficiency.<\/li>\\n<li>Build strong knowledge of the company's hospitality technology platforms to provide accurate technical assistance.<\/li>\\n<li>Resolve customer requests quickly while maintaining high customer satisfaction and service quality.<\/li>\\n<li>Identify and escalate complex technical or billing issues to the appropriate internal teams.<\/li>\\n<li>Understand the urgency of operational issues during restaurant service hours and prioritize requests accordingly.<\/li>\\n<li>Meet customer satisfaction (CSAT) and service level agreement (SLA) targets.<\/li>\\n<li>Handle sensitive customer information with professionalism and confidentiality.<\/li>\\n<\/ul>\\n<p><strong>What Makes This Role Unique<\/strong><\/p>\\n<p>\ud83c\udfe1 Hybrid work model after 3 months, based on performance and attendance.<\/p>\\n<p>\u23f0 Flexible schedules: 5 days per week (Monday to Sunday), 8 hours per day, between 09:30 and 19:00.<\/p>\\n<p>\ud83d\ude80 Opportunity to work for a fast-growing international hospitality technology company supporting restaurants around the world.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Preferred Profile<\/strong><\/p>\\n<ul>\\n<li>Native or C1 level German with B2 level English.<\/li>\\n<li>Previous experience in customer service, customer relations, or hospitality.<\/li>\\n<li>Solution-driven and proactive, with the ability to guide customers clearly toward effective solutions.<\/li>\\n<li>Strong communication and active listening skills.<\/li>\\n<li>Excellent written communication for email handling.<\/li>\\n<li>Customer-oriented with experience handling sensitive data.<\/li>\\n<li>Computer literacy and confidence using multiple systems.<\/li>\\n<li>Ability to multitask, prioritize, and manage time effectively.<\/li>\\n<li>Contextual empathy and the ability to understand the urgency of operational issues affecting restaurant service.<\/li>\\n<\/ul>\\n<p><br \/><strong>Compensation &amp; Benefits<\/strong><\/p>\\n<p>\ud83d\udcb0 Salary<\/p>\\n<ul>\\n<li>Competitive salary<\/li>\\n<li>Performance bonus up to 10%<\/li>\\n<li>14 salaries per year<\/li>\\n<li>Meal vouchers up to &euro;60 per month<\/li>\\n<li>Additional pay for Sunday shifts<\/li>\\n<\/ul>\\n<p>\u2708\ufe0f Relocation &amp; Settling-In Support<\/p>\\n<ul>\\n<li>Flight and transportation costs covered<\/li>\\n<li>Free accommodation for the first month upon arrival<\/li>\\n<li>Full administrative support for employment in Greece<\/li>\\n<li>Access to an employee loan after 1 month of service<\/li>\\n<li>Additional &euro;100 meal vouchers<\/li>\\n<\/ul>\\n<p>\ud83c\udfe2 Additional Benefits<\/p>\\n<ul>\\n<li>Permanent contract from day one<\/li>\\n<li>Free private health insurance for employees<\/li>\\n<li>International mobility opportunities<\/li>\\n<li>On-site restaurant<\/li>\\n<li>Fully paid training from your first day, plus ongoing learning and development programs throughout your career<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>\ud83c\udf89 A Real Company Culture<\/p>\\n<ul>\\n<li>Community initiatives (blood donation, Athens Marathon)<\/li>\\n<li>Christmas Market &amp; seasonal events<\/li>\\n<li>Summer Party<\/li>\\n<li>Employee of the Month competitions<\/li>\\n<li>Creative workshops<\/li>\\n<li>Self-defense &amp; wellness activities<\/li>\\n<li>Free gym access<\/li>\\n<li>Rooftop cinema with views of the Acropolis<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>At Concentrix, we are looking for motivated, curious, and committed individuals. If you share our values of recognition, integrity, collaboration, and excellence, join a team where your impact is visible and your growth is encouraged.<\/p>\\n<p><em>Please note that non-European Union citizens must hold a valid Greek work permit to be eligible.<\/em><\/p>\\n<p>Concentrix Greece is an Equal Opportunity Employer.<\/p>\\n<p>We celebrate diversity and foster an inclusive workplace where everyone has equal access to professional opportunities, regardless of gender, age, religion, ethnic origin, or any other characteristic protected by applicable legislation.<\/p>\",\"ats_external_id\":\"GR-739\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-24T11:22:41.148+03:00\",\"created_at\":\"2026-07-09T15:34:49.662+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mzk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"535\",\"campaign_id\":\"293\",\"campaign_title\":\"NL - VGZ - Thuis\/Arnhem\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker VGZ \u2013 thuiswerken \u2013 22-32 uur \u2013 parttime  \",\"street\":\"Velperplein 23-25\",\"address\":\"Velperplein 23-25\",\"city\":\"Thuis\/Arnhem\",\"state\":null,\"postal_code\":\"6811 AH\",\"region\":\"Nederland\",\"country\":\"Netherlands\",\"short_description\":\"Wil jij mensen helpen, waardevolle werkervaring opdoen \u00e9n vanuit huis werken? Dan is deze functie bij VGZ iets voor jou. \",\"long_description\":\"<p aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Wat ga je doen?<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:480,&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Als klantenservicemedewerker&nbsp;ben&nbsp;jij&nbsp;het eerste aanspreekpunt voor verzekerden van VGZ. Geen gesprek is hetzelfde: de ene klant heeft een vraag over zijn verzekering, terwijl een andere klant advies zoekt voor het komende jaar. Je luistert aandachtig, stelt de juiste vragen en zorgt ervoor dat de klant duidelijkheid krijgt over zijn situatie. Je helpt&nbsp;mensen&nbsp;ook&nbsp;bij het maken van keuzes rondom hun zorgverzekering&nbsp;voor het nieuwe jaar.&nbsp;Soms kan het zijn dat je minder goed nieuws moet delen. Een flinke portie empathie is dan zeker belangrijk.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Wat krijg je van ons?<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:480,&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Bij&nbsp;Concentrix&nbsp;zorgen we ervoor dat jij goed voorbereid aan de slag gaat. Je leert alles wat je nodig hebt tijdens een betaalde training en&nbsp;doet waardevolle kennis op&nbsp;binnen de zorgverzekeringsbranche. Daarnaast werk je in een team waar collega's elkaar ondersteunen en waar ruimte is om jezelf verder te ontwikkelen.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83c\udfe0<\/span><span data-contrast=\\\"auto\\\">&nbsp;Vanuit huis werken, met de optie om ook op locatie in Arnhem te werken.<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:360,&quot;335559991&quot;:360}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udcb0<\/span><span data-contrast=\\\"auto\\\">&nbsp;Een&nbsp;bruto salaris&nbsp;van &euro;15,28 per uur (vanaf 21 jaar).<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:360,&quot;335559991&quot;:360}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83c\udf93<\/span><span data-contrast=\\\"auto\\\">&nbsp;De WFT Bedrijfsvoering Module op onze kosten behalen.<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:360,&quot;335559991&quot;:360}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udcda<\/span><span data-contrast=\\\"auto\\\">&nbsp;Een volledig betaalde voltijd training van 15 werkdagen.<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:360,&quot;335559991&quot;:360}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Daarnaast ontvang je pensioenopbouw van 6,2%, kun je vakantiegeld laten uitbetalen en maak je deel uit van een organisatie waar ontwikkeling, plezier en samenwerken centraal staan.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Wat verwachten wij van jou?<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:480,&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Je hoeft geen ervaring binnen de klantenservice te hebben, maar we zoeken wel iemand die graag mensen helpt en zich comfortabel voelt in een klantgerichte omgeving. Je communiceert duidelijk, kunt goed omgaan met verschillende computersystemen en blijft professioneel wanneer klanten vragen of zorgen hebben. Daarnaast is het aanvragen van een VOG verplicht,&nbsp;deze moet binnen zes weken na start aangeleverd zijn.<\/span><span data-contrast=\\\"auto\\\">\u202f<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;singleLevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Je bent bereid om de WFT Bedrijfsvoering Module te behalen voordat de training start.&nbsp;Hiervoor moet je rekening houden met een studiebelasting van ongeveer 40 uur verspreid over 2 weken.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;singleLevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Je spreekt vloeiend Nederlands en hebt een goede beheersing van de Engelse taal.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;singleLevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Je bent beschikbaar tussen de 22 en 32 uur per week.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Hoe ervaren onze medewerkers het werk?<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:480,&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\\\"Een klantenservicemedewerker is in mijn ogen de belangrijkste schakel voor een bedrijf, je bent een luisterend oor voor klanten. Mijn werk is afwisselend en dat maakt het uitdagend. Je lost elke keer een ander probleem op en hierbij kan je heel creatief te werk gaan. Als je geniet van mensen helpen en oplossingen vinden, voelt een goed resultaat echt als een beloning!\\\"&nbsp;&nbsp;&ndash;&nbsp;game-changer&nbsp;bij&nbsp;Concentrix<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Goed om te weten<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:480,&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Je werkt binnen de openingstijden van&nbsp;maandag tot en met&nbsp;vrijdag tussen 09:00&nbsp;uur&nbsp;en 17:00 uur. Vanwege de jaarlijkse zorgpiek is het niet mogelijk verlof op te nemen in&nbsp;november,&nbsp;december en&nbsp;januari.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Klaar om mensen te helpen?<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:480,&quot;335559739&quot;:0}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Of je nu student bent, aan het begin van je carri&egrave;re staat, een nieuwe richting zoekt of vanuit de zorgsector wilt overstappen naar&nbsp;de&nbsp;klantenservice.&nbsp;Als jij energie krijgt van het helpen van anderen, dan maken we graag kennis met je.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Benieuwd naar deze uitdaging?&nbsp;Solliciteer direct of stuur ons een appje wanneer je een vraag hebt via de buttons op deze pagina.<\/span>&nbsp;<br \/>&nbsp;<br \/><span data-contrast=\\\"auto\\\">Wil je liever bellen of een mail sturen?&nbsp;Neem&nbsp;dan contact op met&nbsp;Djino Gunzeln via&nbsp;<\/span><a href=\\\"mailto:Recruitment.nl@concentrix.com\\\"><span data-contrast=\\\"none\\\">Recruitment.nl@concentrix.com<\/span><\/a><span data-contrast=\\\"auto\\\">&nbsp;of&nbsp;06- 10911813.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"NL-293\",\"location\":\"Thuis\/Arnhem, Nederland\",\"job_type\":\"part_time\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-01T01:59:16.565+02:00\",\"created_at\":\"2026-07-09T12:32:58.065+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTM?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"insurance\",\"contract_type\":\"temporary\",\"locale\":\"nl\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"1650\",\"campaign_id\":\"1015\",\"campaign_title\":\"GTM \/ DE \/ HAL \/ Quereinsteiger_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Quereinsteiger (m\/w\/d) im Kundenservice\",\"street\":\"Grenzstra\u00dfe 21\",\"address\":\"Grenzstra\u00dfe 21\",\"city\":\"Halle (Saale)\",\"state\":\"Sachsen-Anhalt\",\"postal_code\":\"06112\",\"region\":\"Sachsen-Anhalt\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Halle (Saale)!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<\/strong><\/p>\\n<p>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenberater (m\/w\/d)<\/strong> - auch ohne Erfahrung.<br \/><br \/><\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Inbound oder Outbound<\/li>\\n<li>unterschiedliche Arbeitszeitmodelle<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<br \/><br \/><\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen,&nbsp; ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<br \/><br \/><\/strong><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Anfragen und Kundenw&uuml;nsche von Privat- oder Gesch&auml;ftskunden bearbeitest du mit dem Ziel, ein optimales Kundenerlebnis<\/strong>\u202fzu gew&auml;hrleisten<\/li>\\n<li>Sobald das Anliegen der Kunden gel&ouml;st&nbsp;ist, dokumentierst du die Kommunikation\u202f<strong>in der Kundendatenbank<\/strong><\/li>\\n<li><strong>Bei deiner Arbeit nutzt du moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<br \/><\/strong><img src=\\\"https:\/\/i.imgur.com\/kSqiodM.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;Auf Feedback wird sehr viel Wert gelegt. Der TL setzt sich f&uuml;r seine Leute ein.&ldquo;<br \/><br \/>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong><br \/>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Themen wie <strong>Vertragskundenservice, <\/strong><strong>Telekommunikation, Gesch&auml;ftskundenbetreuung oder Bankwesen<\/strong> wecken dein Interesse<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding<\/li>\\n<li>Du hast Lust mit unserem Team am&nbsp;Standort in Halle&nbsp;zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in&nbsp;<strong>Voll- oder Teilzeit<\/strong>&nbsp;&ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li><strong>Bis zu 27 Urlaubstage<\/strong>,&nbsp;f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Ein\u202f<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du&nbsp;<strong>an\u202fbis zu&nbsp;4\u202fTagen pro Woche mobil von zu Hause&nbsp;aus<\/strong>&nbsp;arbeiten.\u202f&nbsp;<\/li>\\n<li>Eine <strong>intensive Einarbeitung<\/strong> von unseren Trainern - sie bringen dir alles bei<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong><\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten Fitnessstudios<\/li>\\n<\/ul>\\n<p>Kurz gesagt: Einen Job, der dich wachsen l&auml;sst.<\/p>\\n<p><strong><br \/>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Stelle sie unserem virtuellen Assistenten \\\"Dot\\\" &ndash; er steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<p><strong>Hier arbeitet unser Team <br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Grenzstra&szlig;e 21, 06112 Halle (Saale)<\/p>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<br \/><\/strong><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0800 50 60 080.&nbsp;<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<br \/><\/strong>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1015\",\"location\":\"Halle (Saale), Sachsen-Anhalt\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-20T07:10:05.999+02:00\",\"created_at\":\"2026-07-09T11:59:28.331+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE1?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1047\",\"campaign_id\":\"21828\",\"campaign_title\":\"Specialist, Sales Trainer R1742017\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Sales Trainer - Quality and Training - Bilingual\",\"street\":\"CRI San Jose\",\"address\":\"CRI San Jose\",\"city\":\"San Jose\",\"state\":\"San Jose\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"The Sales Trainer is responsible for designing and delivering high-impact training programs that enhance client-specific knowledge and skills, focusing on advanced sales processes and systems. This position leads collaborations with internal and\/or external stakeholders to create tailored content that addresses business needs, driving efficiency and productivity across the organization. This role will work autonomously with moderate supervision to ensure the effectiveness of training initiatives.\",\"long_description\":\"<p><b>You will:<\/b><\/p><ul><li>You inspire and motivate trainees as a role model, fostering their development and success in a new, dynamic campaign environment<\/li><li>You actively design, develop, and implement training programs tailored to the needs of the new campaign, ensuring alignment with campaign goals and objectives<\/li><li>You are aware that a positive and enthusiastic team creates unique customer experiences, especially in a fast-paced, new campaign setting<\/li><li>You measure the effectiveness of training programs using various feedback methods (focus groups, interviews, surveys) and refine training content based on evaluation results<\/li><li>You participate in client Train the Trainer sessions, adapting insights to create innovative training solutions for the campaign<\/li><li>You collaborate with operations management to evaluate 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Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1048\",\"campaign_id\":\"21822\",\"campaign_title\":\"Associate Manager, B2B Sales R1743400\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Manager, B2B Sales\",\"street\":\"USA DE Work-at-Home\",\"address\":\"USA DE Work-at-Home\",\"city\":\"USA\",\"state\":\"Delaware\",\"postal_code\":\"19901\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, \\nadoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.(Military veterans are encouraged to apply.)\",\"long_description\":\"<div><p><b><span>A NEW<span>\u00a0<\/span><\/span><span>CAREER<\/span><span><span>\u00a0<\/span>POWERED BY YOU<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you looking<span>\u00a0<\/span><\/span><span>for a<span>\u00a0<\/span><\/span><span>\u201cwork<span>\u00a0<\/span><\/span><span>from<span>\u00a0<\/span><\/span><span>home\u201d<span>\u00a0<\/span><\/span><span>career change with<span>\u00a0<\/span><\/span><span>a<span>\u00a0<\/span><\/span><span>forward-thinking<\/span><span><span>\u00a0<\/span>global<span>\u00a0<\/span><\/span><span>organization<\/span><span><span>\u00a0<\/span><\/span><span>that<span>\u00a0<\/span><\/span><span>nurtures<\/span><span><span>\u00a0<\/span>a<\/span><span><span>\u00a0<\/span>true people-first<\/span><span>,<span>\u00a0<\/span><\/span><span>inclusive<\/span><span><span>\u00a0<\/span><\/span><span>culture<\/span><span><span>\u00a0<\/span>and a genuine sense of belonging<\/span><span>?<span>\u00a0<\/span><\/span><span>Would you like to join a<span>\u00a0<\/span><\/span><span>Fortune 500<span>\u00a0<\/span><\/span><span>company that earns \u201c<\/span><\/span><b><span>World\u2019s Best Workplaces<\/span><\/b><span><span>,\u201d \u201c<\/span><\/span><b><span>Best Company Culture<\/span><\/b><span><span>,\u201d and \u201c<\/span><\/span><b><span>Best Companies for Career Growth<\/span><\/b><span><span>\u201d<\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span><span>awards every year?<\/span><span><span>\u00a0<\/span>Then a<span>\u00a0<\/span><\/span><span>remote<span>\u00a0<\/span><\/span><\/span><span><span>Team Leader<\/span><\/span><span><span><span>\u00a0<\/span>position at<span>\u00a0<\/span><\/span><span>Concentrix<span>\u00a0<\/span><\/span><span>is the<span>\u00a0<\/span><\/span><span>right<span>\u00a0<\/span><\/span><span>place for you!<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a<span>\u00a0<\/span><\/span><span>remote<span>\u00a0<\/span>Associate Sales Manager\u00a0,<span>\u00a0<\/span>you\u2019ll<span>\u00a0<\/span>join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201c<\/span><span>game-changers<\/span><span>.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>CAREER<span>\u00a0<\/span><\/span><span>GROWTH<span>\u00a0<\/span><\/span><span>AND<span>\u00a0<\/span><\/span><span>PERSONAL DEVELOPMENT<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><br \/><span><span>This is a great<span>\u00a0<\/span><\/span><span>\u201cwork<span>\u00a0<\/span><\/span><span>from<\/span><span><span>\u00a0<\/span>home\u201d<span>\u00a0<\/span><\/span><span>opportunity<span>\u00a0<\/span><\/span><span>t<\/span><span>hat will allow you to<\/span><span><span>\u00a0<\/span><\/span><span>reimagine<\/span><span><span>\u00a0<\/span>a<\/span><span>n all-<\/span><span>new<\/span><span><span>\u00a0<\/span>career<\/span><span><span>\u00a0<\/span>journey<\/span><span><span>\u00a0<\/span>and develop \u201cfriends for life\u201d<\/span><span><span>\u00a0<\/span>at the same time.<\/span><span><span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>technologies<\/span><span>,<span>\u00a0<\/span><\/span><span>and<span>\u00a0<\/span><\/span><span>ongoing<\/span><span><span>\u00a0<\/span><\/span><span>support<\/span><span><span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need<\/span><span><span>\u00a0<\/span>to<span>\u00a0<\/span><\/span><span>succeed.<\/span><span><span>\u00a0<\/span>Plus, at Concentrix, there<\/span><span>\u2019<\/span><span>s<span>\u00a0<\/span><\/span><span>real<span>\u00a0<\/span><\/span><span>career (and personal)<\/span><span><span>\u00a0<\/span>growth<span>\u00a0<\/span><\/span><span>potential<\/span><span>. In fact,<span>\u00a0<\/span><\/span><span>a<\/span><span>bout 80% of<span>\u00a0<\/span><\/span><span>our managers and leaders have been promoted<\/span><span><span>\u00a0<\/span>from within<\/span><span>!<\/span><span><span>\u00a0<\/span><\/span><span>T<\/span><span>hat\u2019s<\/span><span><span>\u00a0<\/span>why<span>\u00a0<\/span><\/span><span>w<\/span><span>e offer<span>\u00a0<\/span><\/span><span>a range of<span>\u00a0<\/span><\/span><span>no-cost<span>\u00a0<\/span><\/span><\/span><span><span>learning and leadership development<span>\u00a0<\/span><\/span><span>programs<\/span><span><span>\u00a0<\/span>designed<span>\u00a0<\/span><\/span><span>to<span>\u00a0<\/span><\/span><span>set you on your way to<span>\u00a0<\/span><\/span><span>the kind of career<span>\u00a0<\/span><\/span><span>you<\/span><span>\u2019ve<\/span><span><span>\u00a0<\/span><\/span><span>always envisioned.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>WHAT YOU WILL DO IN THIS ROLE<\/span><span>\u00a0\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><div><div><p><span><span>As<\/span><span><span>\u00a0<\/span><\/span><span>an Associate Sales Manager<\/span><\/span><span><span><span>\u00a0<\/span><\/span><span>working<span>\u00a0<\/span><\/span><span>from<\/span><span><span>\u00a0<\/span>home<\/span><span>, you<\/span><span><span>\u00a0<\/span>will<\/span><span>:\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market\u00a0<\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li><div>Partner and build business relationships with all partners to ensure customer expectations are met<\/div><\/li><\/ul><\/div><div><ul><li><p><span><span>Deliver<\/span><span><span>\u00a0<\/span><\/span><span>expert<\/span><span><span>\u00a0<\/span><\/span><span>customer<span>\u00a0<\/span><\/span><span>experiences<\/span><span>\u2026<\/span><span>with a<span>\u00a0<\/span><\/span><span>smile<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>YOUR<span>\u00a0<\/span><\/span><span>QUALIFICATIONS<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Y<\/span><span>our<span>\u00a0<\/span><\/span><span>skills<\/span><span>, integrity, and<span>\u00a0<\/span><\/span><span>genuine<\/span><span><span>\u00a0<\/span>compassion will<span>\u00a0<\/span><\/span><span>deliver<\/span><span><span>\u00a0<\/span>value<span>\u00a0<\/span><\/span><span>and success<span>\u00a0<\/span><\/span><span>with every<span>\u00a0<\/span><\/span><span>customer<span>\u00a0<\/span><\/span><span>interaction.<span>\u00a0<\/span><\/span><span>Other qualifications<\/span><span><span>\u00a0<\/span>for<span>\u00a0<\/span><\/span><span>our<span>\u00a0<\/span>Associate Sales Manager include:<\/span><\/span><\/p><\/div><div><\/div><ul><li><span><span>18 Years of age or older with a completed High School Diploma or GED<span>\u00a0<\/span><\/span><span>required<\/span><\/span><span>\u00a0<\/span><\/li><\/ul><div><ul><li>3&#43; years proven work experience in a sales role<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><\/ul><\/div><\/div><div><div><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span>, our infrastructure, and our capabilities to ensure long-term success for both our teams and our<span>\u00a0<\/span><\/span><span>clients<\/span><span>. And<span>\u00a0<\/span><\/span><span>we\u2019ll<\/span><span><span>\u00a0<\/span>invest in YOU to aid in your career path and in your personal development.<span>\u00a0<\/span><\/span><\/span><span><span>Benefits available to<span>\u00a0<\/span><\/span><span>eligible U.S. employees<\/span><span><span>\u00a0<\/span>in this<span>\u00a0<\/span><\/span><span>role<\/span><span><span>\u00a0<\/span>include<\/span><\/span><span><span>:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><\/div><div><\/div><div><ul><li><p><span><span>The base salary<span>\u00a0<\/span><\/span><\/span><span><span>range<\/span><\/span><span><span><span>\u00a0<\/span>for this position is<span>\u00a0$48,000- $68,000<\/span><\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span><span>(pay rate will not be below<span>\u00a0<\/span><\/span><span>the<span>\u00a0<\/span><\/span><span>applicable minimum wage)<\/span><\/span><span><span>,<span>\u00a0<\/span><\/span><span>Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance,<span>\u00a0<\/span><\/span><span>a<span>\u00a0<\/span><\/span><span>comprehensive employee<span>\u00a0<\/span><\/span><span>assistance<\/span><span><span>\u00a0<\/span>program (EAP),<span>\u00a0<\/span><\/span><span>a<span>\u00a0<\/span><\/span><\/span><span><span>401(k)-retirement<\/span><span><span>\u00a0<\/span>plan<\/span><\/span><span><span>, paid time off<\/span><span>,<\/span><span><span>\u00a0<\/span>and holidays.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Paid training and lucrative employee referral program.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>DailyPay<\/span><span><span>\u00a0<\/span>enrollment option to access pay &#34;early,&#34; when you<\/span><span><span>\u00a0<\/span>want it<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Health and wellness programs with trained partners to<span>\u00a0<\/span><\/span><span>help<span>\u00a0<\/span><\/span><span>promote a healthy you<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>M<\/span><span>entorship programs that support your rewarding career journey<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Work<\/span><span>-<\/span><span>from<\/span><span>-<\/span><span>home convenience<\/span><span><span>\u00a0<\/span>with company-supplied<span>\u00a0<\/span><\/span><span>technologies<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Programs and events that support inclusion<\/span><span><span>\u00a0<\/span>and belonging<\/span><span>, as well as global citizenship, sustainability, and community support<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Company networking opportunities with organized<\/span><span><span>\u00a0<\/span>groups in the following topics: Network of Women, Black Professionals,<span>\u00a0<\/span><\/span><\/span><span><span>LGBTQ&#43;<\/span><\/span><span><span><span>\u00a0<\/span>Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech,<span>\u00a0<\/span><\/span><span>OneEarth<\/span><span><span>\u00a0<\/span>Champions, Wise Owls (experienced), and more.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Celebrations for Concentrix Day,<span>\u00a0<\/span><\/span><span>Game-Changer<\/span><span><span>\u00a0<\/span>Appreciation Day, Customer Service Week, World Clean Up<span>\u00a0<\/span><\/span><span>Day, #<\/span><span>MyOneEarthPromise<\/span><span>, and more<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>A range of other<span>\u00a0<\/span><\/span><span>perks<\/span><span><span>\u00a0<\/span>and benefits<\/span><span>.<\/span><span><span>\u00a0<\/span><\/span><\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><\/div><div><p><b><span>REIMAGINE THE BEST VERSION OF<\/span><span><span>\u00a0<\/span><\/span><span>YOU<\/span><span>!\u00a0<span>\u00a0<\/span><\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this<span>\u00a0<\/span><\/span><span>feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why<span>\u00a0<\/span><\/span><span>half a million<span>\u00a0<\/span><\/span><span>gamechangers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><b><span>JOB AVAILABILITY<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This position is for an existing, immediate vacancy. We are currently\u202f<\/span><span>seeking<\/span><span>\u202fto fill this role with an individual who can start as soon as possible.\u202f\u202fThe deadline\u202f<\/span><span>to apply<\/span><span>\u202ffor this position is:\u202fJuly 15, 2026<\/span><\/span><\/p><\/div><div><p><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><\/div><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1743400\",\"location\":\"USA, Delaware\",\"job_type\":\"full_time\",\"salary\":\"60000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-07-09T06:07:06.538+08:00\",\"created_at\":\"2026-07-09T06:06:04.652+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgyMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Associate-Manager--B2B-Sales_R1743400\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Delaware\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"19901\",\"primary_location\":{\"id\":\"US-WAH-DELAW-00\",\"wid\":\"b67da9176e3d1062f9df5ba533ecbefc\",\"descriptor\":\"USA DE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sara.vazquez@concentrix.com\"},\"first_name\":\"Juarez, Sara A\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101596228\",\"wid\":\"20c6affff3ce017d001b23016500bfde\",\"descriptor\":\"Sara Juarez (101596228)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3274\",\"descriptor\":\"Associate Manager, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-378533\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Associate-Manager--B2B-Sales_R1743400\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Associate-Manager--B2B-Sales_R1743400\/apply\",\"job_requisition_id\":\"R1743400\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"8aac57eb7568100580ab8df65b4e0000\",\"descriptor\":\"W0ZIXH Rockwell Nala\",\"reference_id\":\"W0ZIXH\",\"custom_reference_id\":\"W0ZIXH\",\"company_reference_id\":null},{\"wid\":\"ad6658a0dd1910057bf5eba987130000\",\"descriptor\":\"9774 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures\",\"long_description\":\"<p><\/p><p><b>JOB SUMMARY<\/b> \u2013 We are looking for a highly skilled and experienced Microsoft Customer Engineer specializing in SharePoint infrastructure, administration, and design. 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Specialists in improving customer experience and optimizing business processes, we help businesses transform and achieve excellence in an inclusive, collaborative, and innovative environment.<\/p><p><\/p><p>For our site based in Dakar, we are recruiting a supervisor to support our customer service advisors responsible for the client relationship and satisfaction.<\/p><p>Your Mission as a Supervisor:<\/p><p>Resource and Production Management:<\/p><p>\u00b7 Ensure the availability of employees by anticipating absences and monitoring lateness.<\/p><p>\u00b7 Guarantee the proper functioning of production tools and promptly report any malfunctions.<\/p><p>Performance Monitoring and Analysis:<\/p><p>\u00b7 Analyze team performance indicators (daily, weekly, and monthly): productivity, quality, quizzes, checks, etc.<\/p><p>\u00b7 Prepare and participate in the monthly performance review (LIFT), identifying collective and individual improvement points.<\/p><p>Implementation and Monitoring of Improvement Actions:<\/p><p>\u00b7 Define a monthly coaching strategy, prioritizing actions to be taken (hours, objectives, support).<\/p><p>\u00b7 Implement this strategy in collaboration with coaching advisors.<\/p><p>\u00b7 Evaluate the impact of action plans, coaching methods, and training on operational results.<\/p><p>Support and Skill Development:<\/p><p>\u00b7 Keep your professional expertise updated through continuous training and participating in operational activities (calls, listens).<\/p><p>Quality and Continuous Improvement:<\/p><p>\u00b7 Ensure compliance with current quality standards (ISO, NF345, LRS).<\/p><p>\u00b7 Identify and propose areas for improvement to optimize production.<\/p><p>Incident Management and Reporting:<\/p><p>\u00b7 Alert relevant teams in case of a production incident while ensuring responsive follow-up.<\/p><p><\/p><p>What we offer you<\/p><p>At Concentrix, we value your talents and reward your commitment. Here&#39;s what we offer:<\/p><p>Compensation and benefits:<\/p><p>- Fixed and variable remuneration according to your results.<\/p><p>- A company health insurance scheme and attractive performance bonuses.<\/p><p>Optimal working conditions:<\/p><p>- Initial and ongoing training.<\/p><p>- A work environment that promotes quality of life at work.<\/p><p>- Career development opportunities.<\/p><p>The Profile We Are Looking For:<\/p><p>\u00b7 Strong adaptability and stress management skills.<\/p><p>\u00b7 Effective time prioritization and management.<\/p><p>\u00b7 Proficiency in Excel, Word and PowerPoint.<\/p><p>\u00b7 A marked taste for performance and results.<\/p><p>\u00b7 Ability to give meaning to actions and unite the team around common goals.<\/p><p>\u00b7 French and English fluency written and verbal: level C1 in French and a minimum of level B2 in English<\/p><p>Our Recruitment Process:<\/p><p>\u00b7 Phone Prequalification (15 minutes): An initial discussion with a recruitment team member to validate the position&#39;s prerequisites.<\/p><p>\u00b7 In-Person:<\/p><p>\u00b7 Management Test (45 minutes): Assessment of your language skills.<\/p><p>\u00b7 Individual Interview (45 minutes): An in-depth discussion with a recruitment team member to validate your skills and align your ambitions with our culture.<\/p><p>Ready to take on this challenge? 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Here&#39;s what we offer:<\/p><p>Compensation and benefits:<\/p><p>- Fixed and variable remuneration according to your results.<\/p><p>- A company health insurance scheme and attractive performance bonuses.<\/p><p>Optimal working conditions:<\/p><p>- Initial and ongoing training.<\/p><p>- A work environment that promotes quality of life at work.<\/p><p>- Career development opportunities.<\/p><p><\/p><p>The profile we&#39;re looking for<\/p><p>We&#39;re looking for talent with :<\/p><p>- At least 3 years&#39; higher education.<\/p><p>- Significant project management experience, ideally in a call center environment.<\/p><p>- Solid data analysis skills and proficiency in Excel, Word and PowerPoint.<\/p><p>- The ability to take on challenges, make proposals and rally people around common objectives.<\/p><p>- Language skills: French and English fluency written and verbal<\/p><p><\/p><p>Our recruitment process<\/p><p>1. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Key Responsibility<br \/>\u00a0<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Should be graduated in Electrical\/Electronics or instrumentation engineering\u00a0<\/span><\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Must have experience on programming languages like C# or C&#43;&#43; or C and Data structures.<\/span><\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Candidate should be 10 years experience in Industrial Automation Domain<\/span><\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 good to have commissioning experience\u00a0of any of the above mentioned 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Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.<\/p><p>\u00a0\u00a0<\/p><p>Si buscas crecer, como <b>Asesor de Servicio al Cliente <\/b>en Barcelona (presencial), formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en e-commerce.\u00a0<\/p><p><\/p><p>Como <b>Asesor de Servicio al Cliente<\/b> en nuestro equipo, deber\u00e1s:\u00a0\u00a0<\/p><p><\/p><p>- Atender y gestionar por correo electr\u00f3nico las consultas de primer nivel de los usuarios recibidas a trav\u00e9s de la APP del cliente\u00a0<br \/>- Registrar los detalles de los contactos en los sistemas de gesti\u00f3n de contacto para proporcionar una respuesta y una resoluci\u00f3n dentro del SLA\u00a0<br \/>- Mantener el conocimiento del servicio y del producto y la habilidad asociada a las aplicaciones espec\u00edficas para los clientes individuales.\u00a0<\/p><p><\/p><p><b>Tus competencias\u00a0\u00a0<\/b><\/p><p><\/p><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.\u00a0\u00a0<\/p><p><\/p><p>Formaremos un buen equipo si t\u00fa:\u00a0\u00a0<\/p><p>- Tienes un nivel biling\u00fce de vasco y de castellano<br \/>- Cuentas con experiencia en atenci\u00f3n al cliente y recepci\u00f3n de consultas preferentemente\u00a0<br \/>- Eres una persona habituada a utilizar un ordenador y herramientas ofim\u00e1ticas, CRM, etc.\u00a0<br \/>- Tienes empat\u00eda y ganas de trabajar y aprender en un entorno din\u00e1mico\u00a0<br \/>- Eres responsable y cuentas con buenas dotes comunicativas y organizativas.<\/p><p><\/p><p>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.\u00a0\u00a0<\/p><p><\/p><p><b>Lo que ofrecemos\u00a0\u00a0<\/b><\/p><p><\/p><p>- Contrato temporal\u00a0 de 39h con horario rotativo de lunes a domingo de 8:00 a 17:00 o de 11:00 a 20:00<br \/>- Oficina en una ubicaci\u00f3n excelente en Barcelona o Malaga<br \/>- Salario: 19,600 euros brutos &#43; hasta 1,200 euros brutos en bonus al a\u00f1o\u00a0 \u00a0<br \/>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s\u00a0 \u00a0<br \/>- Programa de desarrollo profesional y cursos especializados\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Experimenta tu mejor versi\u00f3n\u00a0\u00a0<\/b><\/p><p><\/p><p><b>En Concentrix<\/b>, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0\u00a0<\/p><p><\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. 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Todas nuestras pr\u00e1cticas de contrataci\u00f3n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g\u00e9nero, la edad, la religi\u00f3n, el origen \u00e9tnico, la situaci\u00f3n familiar o parental o cualquier otra clasificaci\u00f3n protegida por la legislaci\u00f3n nacional aplicable.\u00a0\u00a0<\/i><\/p>\",\"ats_external_id\":\"R1745353\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-22T01:59:16.108+02:00\",\"created_at\":\"2026-07-08T16:04:53.380+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.<\/p><p>\u00a0\u00a0<\/p><p>Si buscas crecer, como <b>Asesor de Servicio al Cliente <\/b>en Barcelona o Malaga (presencial), formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en e-commerce.\u00a0<\/p><p><\/p><p><b>Crecimiento profesional y desarrollo personal\u00a0\u00a0<\/b><\/p><p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.<\/p><p>\u00a0\u00a0<\/p><p>Como <b>Asesor de Servicio al Cliente<\/b> en nuestro equipo, deber\u00e1s:\u00a0\u00a0<\/p><p><\/p><p>- Atender y gestionar por correo electr\u00f3nico las consultas de primer nivel de los usuarios recibidas a trav\u00e9s de la APP del cliente\u00a0<\/p><p>- Registrar los detalles de los contactos en los sistemas de gesti\u00f3n de contacto para proporcionar una respuesta y una resoluci\u00f3n dentro del SLA\u00a0<\/p><p>- Mantener el conocimiento del servicio y del producto y la habilidad asociada a las aplicaciones espec\u00edficas para los clientes individuales.\u00a0<\/p><p><\/p><p><b>Formaremos un buen equipo si t\u00fa:\u00a0\u00a0<\/b><\/p><p><\/p><p>- Tienes un nivel biling\u00fce de gallego y avanzado de castellano, ingl\u00e9s avanzado es un plus<\/p><p>- Cuentas con experiencia en atenci\u00f3n al cliente y recepci\u00f3n de consultas preferentemente\u00a0<\/p><p>- Eres una persona habituada a utilizar un ordenador y herramientas ofim\u00e1ticas, CRM, etc.\u00a0<\/p><p>- Tienes empat\u00eda y ganas de trabajar y aprender en un entorno din\u00e1mico\u00a0<\/p><p>- Eres responsable y cuentas con buenas dotes comunicativas y organizativas.<\/p><p>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.\u00a0\u00a0<\/p><p><\/p><p><b>Lo que ofrecemos\u00a0\u00a0<\/b><\/p><p><\/p><p>- Contrato temporal\u00a0de 39h con fecha de comienzo desde 07\/09\/2026 hasta el 07\/03\/2027<\/p><p>- Horario rotativo de lunes a domingo entre las 08:00 y las 17:00 o las 11:00 y las 20:00<\/p><p>- Oficina en una ubicaci\u00f3n excelente en Barcelona o Malaga<\/p><p>- Salario: 19.623,94 euros brutos &#43; hasta 2.400 euros brutos en bonus al a\u00f1o\u00a0 \u00a0<\/p><p>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s\u00a0 \u00a0<\/p><p>- Programa de desarrollo profesional y cursos especializados\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Experimenta tu mejor versi\u00f3n\u00a0\u00a0<\/b><\/p><p><\/p><p><b>En Concentrix<\/b>, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0\u00a0<\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers alrededor del mundo consideran a Concentrix su \u00abempleador preferido\u00bb.\u00a0\u00a0<\/p><p><i>Ofrecemos igualdad de oportunidades de empleo\u00a0\u00a0\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. 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Lead Generation\",\"street\":null,\"address\":null,\"city\":\"Milan\",\"state\":\"Lombardy\",\"postal_code\":\"\",\"region\":\"Lombardia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<div>\\n<p><strong>Concentrix <\/strong>supporta prestigiose realt&agrave; nazionali e internazionali nella gestione di progetti dedicati alla crescita, allo sviluppo professionale e all'esperienza dei clienti. Per un importante partner operante nel settore dell'alta formazione executive, siamo alla ricerca di un* Inside Sales &amp; Lead Generation.<\/p>\\n<h3>Il ruolo<\/h3>\\n<p>Entrerai a far parte di un team dinamico con l'obiettivo di accompagnare professionisti e aziende nella scelta dei percorsi formativi pi&ugrave; adatti alle loro esigenze di sviluppo e crescita. Sarai un punto di riferimento per prospect e clienti, trasformando l'interesse verso programmi executive in concrete opportunit&agrave; di iscrizione.<\/p>\\n<h3>Responsabilit&agrave;<\/h3>\\n<ul>\\n<li>Gestire e qualificare i lead provenienti da diversi canali di contatto.<\/li>\\n<li>Sviluppare attivit&agrave; di outreach verso professionisti, manager e referenti HR.<\/li>\\n<li>Comprendere esigenze formative e obiettivi di carriera dei potenziali partecipanti.<\/li>\\n<li>Fornire consulenza orientativa sui percorsi disponibili, guidando il cliente durante tutto il processo decisionale.<\/li>\\n<li>Utilizzo dei sistemi CRM aziendali.<\/li>\\n<li>Analizzare dati, KPI e trend di conversione per ottimizzare le performance.<\/li>\\n<\/ul>\\n<h3>Chi cerchiamo<\/h3>\\n<ul>\\n<li>Esperienza pregressa in attivit&agrave; commerciali, consulenziali, sales o customer engagement.<\/li>\\n<li>Ottime capacit&agrave; comunicative e relazionali.<\/li>\\n<li>Attitudine alla consulenza e orientamento agli obiettivi.<\/li>\\n<li>Capacit&agrave; di interagire con interlocutori di diverso livello, inclusi professionisti, manager e figure HR.<\/li>\\n<li>Ottima conoscenza della lingua italiana e buona conoscenza della lingua inglese.<\/li>\\n<li>Precisione, capacit&agrave; organizzativa e dimestichezza nella gestione della reportistica e dei CRM.<\/li>\\n<li>Disponibilit&agrave; a lavorare in modalit&agrave; ibrida presso la sede di lavoro a Milano, Via Roberto Sarfatti, 10, 20136.<\/li>\\n<\/ul>\\n<h3>Cosa offriamo<\/h3>\\n<ul>\\n<li>Contratto iniziale di 4 mesi con possibilit&agrave; di proroga.<\/li>\\n<li>CCNL Telecomunicazioni, RAL dai 20.000 ai 21.000.<\/li>\\n<li>Modalit&agrave; di lavoro ibrida.<\/li>\\n<li>Inserimento in un progetto prestigioso all'interno del settore dell'alta formazione.<\/li>\\n<li>Ambiente dinamico, innovativo e orientato alla crescita professionale.<\/li>\\n<li>Data di inizio prevista: <strong>15 settembre<\/strong>.<\/li>\\n<\/ul>\\n<\/div>\\n<h5><strong>CHI SIAMO<\/strong><\/h5>\\n<p>Con 440.000 collaboratori in tutto il mondo, siamo specializzati nel fornire eccezionali esperienze di Customer Service e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. La storia di Concentrix &egrave; iniziata nel 2004 con poco pi&ugrave; di 20 persone. Da allora &egrave; stata un'incredibile storia di strategia, innovazione e risultati eccezionali ! Gli stessi principi che hanno fondato l'azienda nel 2004 ne decretano il successo ancora oggi.&nbsp;<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"IT-253\",\"location\":\"Milan, Lombardia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-10T18:05:50.006+02:00\",\"created_at\":\"2026-07-08T15:00:30.898+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTM?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"495\",\"campaign_id\":\"2637\",\"campaign_title\":\"GTM_Ghana_Customer service Advisor-National Service Personnel\",\"campaign_type\":\"job_application\",\"job_title\":\"National Service Personnel\",\"street\":null,\"address\":null,\"city\":\"Accra\",\"state\":\"Greater Accra Region\",\"postal_code\":null,\"region\":\"Accra\",\"country\":\"Ghana\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>We are looking for a Gamechanger (Sales through Service) for our leading sports brand, where we strive to inspire athletes and sports enthusiasts alike. The ideal candidate will manage inbound inquiries across various channels, including phone, email, live chat, and instant messaging, ensuring customer satisfaction while identifying opportunities to drive sales through our high-quality sports and fashion products. A passion for both sports and fashion is essential to connect authentically with our customers.<\/p>\\n<h3><strong>Essential Functions\/Core Responsibilities&nbsp;<\/strong><\/h3>\\n<ul>\\n<li>Provide exceptional customer service by addressing inquiries across multiple platforms (phone, email, chat, and instant messaging) while embodying our brand&rsquo;s passion for sports and fashion.&nbsp;<\/li>\\n<li>Build&nbsp;rapport&nbsp;with sports and fashion enthusiasts by actively listening to their needs and providing tailored solutions while recognizing buying signals.&nbsp;<\/li>\\n<li>Utilize a sales mindset to recommend the best products and services that boost athletic performance and match customer needs.&nbsp;<\/li>\\n<li>Accurately record customer interactions and&nbsp;maintain&nbsp;detailed records in the customer service database to support a personalized customer experience.&nbsp;<\/li>\\n<li>Collaborate&nbsp;with&nbsp;team&nbsp;leads to&nbsp;identify&nbsp;and implement process improvements that enhance customer&nbsp;experiences&nbsp;and sales outcomes.&nbsp;<\/li>\\n<li>Continuously engage in self-development through training opportunities related to product knowledge and sales techniques in the sports and fashion sectors.&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<h3><strong>Candidate Profile&nbsp;<\/strong><\/h3>\\n<p><strong>Required&nbsp;Qualifications&nbsp;<\/strong><\/p>\\n<ul>\\n<li>&nbsp;Undergraduate degree (any discipline).&nbsp;<\/li>\\n<li>Minimum of 6 months of experience in a customer service or sales role, preferably within a retail or sports industry environment.&nbsp;<\/li>\\n<li>Strong verbal and written communication skills in English are mandatory at a B2 level, with&nbsp;proficiency&nbsp;at a C1 level&nbsp;required&nbsp;for any&nbsp;additional&nbsp;language relevant to the role.&nbsp;<\/li>\\n<li>A genuine&nbsp;love for sports and fashion! We want someone who gets excited about the latest trends and can chat with customers about all things athletic gear and stylish apparel.&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Skills &amp;&nbsp;Competencies&nbsp;<\/strong><\/p>\\n<ul>\\n<li>Excellent analytical and problem-solving skills, with an eye for&nbsp;identifying&nbsp;sales opportunities within the sports market.&nbsp;<\/li>\\n<li>Ability to multitask and excel in a fast-paced environment driven by dynamic sales cycles.&nbsp;<\/li>\\n<li>Strong customer service orientation, empathy, and the ability to respond to customer needs while&nbsp;leveraging&nbsp;buying signals.&nbsp;<\/li>\\n<li>Passion&nbsp;for sports and fashion,&nbsp;with&nbsp;knowledge of current trends in both industries being highly desirable.&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Personal&nbsp;Attributes&nbsp;<\/strong><\/p>\\n<ul>\\n<li>Resilience and adaptability in a fast-paced, high-energy environment.&nbsp;<\/li>\\n<li>Team player with strong interpersonal skills and a cooperative spirit.&nbsp;<\/li>\\n<li>High attention to detail, with the ability to work under pressure while meeting deadlines.&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>Availability:<\/strong><\/p>\\n<p>Willingness to work rotational shifts, including evenings, weekends, and holidays.<\/p>\\n<h4><strong>Ready to Join Us?<\/strong><\/h4>\\n<p>If this feels like the perfect move in your career,&nbsp;we'd&nbsp;love to hear from you. Apply today and find out why more than 440,000&nbsp;game-changers&nbsp;around the world call Concentrix their employer of choice.<\/p>\\n<p>Click on the button below to apply directly<\/p>\\n<h4><strong>Disclaimer&nbsp;&nbsp;<\/strong><\/h4>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\\n<p><strong>Location:<\/strong><\/p>\\n<p>GHA Accra - No 18, Castle Road, North Ridge<\/p>\",\"ats_external_id\":\"GH-2637\",\"location\":\"Accra, Accra\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T23:59:20.087Z\",\"created_at\":\"2026-07-08T14:12:03.623Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjM3?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjM3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"35\",\"relevance_score\":\"1\"},{\"id\":\"1059\",\"campaign_id\":\"21713\",\"campaign_title\":\"Supervisor, Facility Management R1739942\",\"campaign_type\":\"job_application\",\"job_title\":\"Supervisor, Facility Management\",\"street\":\"PHL Quezon City - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. 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candidate selection processes, as necessary<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>2 - 4 Years of Experience<\/li><li>University Degree Preferred<\/li><li>Experience with Workday preferred<\/li><li>Working knowledge of labor relations<\/li><li>Strong communication skills, both written and verbal<\/li><li>Proficient Microsoft Office skills<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables<\/li><li>Self-starter, sense of urgency, and works well under pressure in a virtual environment<\/li><li>Strong attention to detail<\/li><\/ul><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. 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That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Customer Service Representative<\/strong>, you will:<\/p>\\n<ul>\\n<li>Investigate and resolve issues that are reported by buyers\/sellers\/customers\/creators such as checking order and logistics status<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Portuguese (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with call center (voice and non-voice) and service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-1183\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-23T00:59:03.072+01:00\",\"created_at\":\"2026-07-07T11:57:08.891+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTgz?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTgz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"152\",\"campaign_id\":\"877\",\"campaign_title\":\"Trendyol \/ Greek\/ English \/ Bulgarian \/ Sofia - Hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative with Greek, English, Bulgarian\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div><strong>Role Specific:<\/strong><\/div>\\n<div>\\n<div>Customer Service Representative (Returns) with Greek, English, Bulgarian is responsible for escalated return requests that have been rejected by the platform and subsequently contested by either the customer or the seller. He\/she serves as an impartial arbitrator and manages case files end-to-end while also conducting outbound calls to gather evidence, communicate decisions, and facilitate early resolution.&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div><strong>The responsibilities of the Customer Service, returns with Greek, English, Bulgarian, Trendyol account, are but not limited to:<\/strong><\/div>\\n<ul>\\n<li>Proactively contact customers or sellers when additional information or documentation is required to process a dispute.<\/li>\\n<li>Inform parties of final decisions by phone, clearly explaining the rationale, applicable policies, and any further steps available.<\/li>\\n<li>Conduct mediation calls in cases where an early resolution is feasible prior to issuing a formal decision.<\/li>\\n<li>Maintain a professional, empathetic, and neutral tone in all outbound interactions, particularly when delivering unfavorable outcomes.<\/li>\\n<li>Record all case notes, evidence, communications, and decisions in the CRM system accurately and within agreed SLA timelines.<\/li>\\n<li>Identify recurring dispute patterns and report findings to Team Lead and Quality Assurance to drive policy improvements.<\/li>\\n<li>Stay current with updates to return policies, platform rules, and relevant consumer regulations.<\/li>\\n<li>Support onboarding and knowledge-sharing for new team members as needed<\/li>\\n<li>Adheres to all Health and Safety regulations, internal Concentrix, IT and local policies and procedures<\/li>\\n<li>Understands and apply Business Controls, data privacy and security guidelines\/regulations. Maintain Workstation Security at any time<\/li>\\n<li>Performs additional tasks according to business needs<\/li>\\n<\/ul>\\n<div><strong>Requirements:<\/strong><\/div>\\n<div>\\n<div>\\n<ul>\\n<li>High school, college or university degree<\/li>\\n<\/ul>\\n<\/div>\\n<div><strong>Working experience<\/strong><\/div>\\n<ul>\\n<li>Minimum 1&ndash;2 years in customer service, compliance, dispute resolution, or e-commerce operations&nbsp;<\/li>\\n<li>Experience in handling phone calls, e-mails, chat<\/li>\\n<li>Experience in a multinational environment&nbsp;<\/li>\\n<\/ul>\\n<div><strong>Language skills<\/strong><\/div>\\n<div>\\n<ul>\\n<li>Native and\/or full professional proficiency of the Greek, &nbsp;English, Bulgarian language<\/li>\\n<\/ul>\\n<\/div>\\n<div><strong>PC skills<\/strong><\/div>\\n<ul>\\n<li>Good knowledge and work with the MS Office applications<\/li>\\n<li>Excellent knowledge and work with keyboarding<\/li>\\n<li>Working knowledge of CRM platforms, order management systems, and shipment tracking tools<\/li>\\n<\/ul>\\n<div><strong>Personal skills<\/strong><\/div>\\n<ul>\\n<li>Excellent communication skills and telephone manner<\/li>\\n<li>Ability to evaluate conflicting information and deliver impartial, defensible decisions&nbsp;<\/li>\\n<li>Clear, calm, and persuasive communicator in both written and verbal formats&nbsp;<\/li>\\n<li>Good organizational and multi-tasking skills<\/li>\\n<li>Capable of working effectively in a high-volume, time-sensitive environment<\/li>\\n<li>High accuracy and attention to detail<\/li>\\n<li>Ability to work with targets and with deadlines<\/li>\\n<li>Initiative person, willing to learn and develop<\/li>\\n<li>Consistent neutrality toward both customers and sellers throughout all interactions<\/li>\\n<li>Flexibility to adapt to changing business environment<\/li>\\n<li>Ability to work in a team.<\/li>\\n<\/ul>\\n<div><strong>Key Responsibilities:<\/strong><\/div>\\n<div>\\n<ul>\\n<li>Receive, triage, and prioritize incoming dispute cases raised against rejected return requests.<\/li>\\n<li>Collect and review all relevant evidence including order history, shipping records, photographic documentation, and prior communication logs.<\/li>\\n<li>Evaluate the claims of both the customer and the seller against platform policies and applicable consumer protection standards.<\/li>\\n<li>Issue binding, well-reasoned arbitration decisions and communicate outcomes to both parties in writing.<\/li>\\n<li>Identify complex or high-risk cases requiring escalation and route them to legal, compliance, or senior operations teams as appropriate.<\/li>\\n<li>Demonstrate exemplary attendance and punctuality<\/li>\\n<li>Maintains stable performance under pressure<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li>Flexible working hours: Monday - Friday; From 09:00 AM - 18:00 o'clock;<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<li>Competitive salary of 1600 EUR Gross + performance-based bonuses<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-877\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-22T02:59:04.481+03:00\",\"created_at\":\"2026-07-07T10:44:34.226+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Nzc?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Nzc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1067\",\"campaign_id\":\"21626\",\"campaign_title\":\"Jr. Product Engineer (TCF) R1730951\",\"campaign_type\":\"job_application\",\"job_title\":\"Functional Consultant\",\"street\":\"PHL Quezon City - EXXA Tower, 7th floor\",\"address\":\"PHL Quezon City - EXXA Tower, 7th floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"As a Junior Consultant, you will bridge the gap between business requirements and technical execution. 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Analysis R1741581\",\"campaign_type\":\"job_application\",\"job_title\":\"Contr\u00f4leur de gestion Senior\",\"street\":\"FRA Paris - 3 rue d'Heliopolis-CX\",\"address\":\"FRA Paris - 3 rue d'Heliopolis-CX\",\"city\":\"Paris\",\"state\":null,\"postal_code\":\"75017\",\"region\":null,\"country\":\"France\",\"short_description\":\"\",\"long_description\":\"<p><u><b>Concentrix<\/b><\/u>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p>Nous sommes l&#39;un des principaux fournisseurs mondiaux de solutions d&#39;exp\u00e9rience client (CX), aliment\u00e9es par la technologie (IA, capacit\u00e9s digitales pouss\u00e9es et services \u00e0 haute valeur ajout\u00e9e). Nous concevons, construisons et mettons en \u0153uvre le futur de l\u2019exp\u00e9rience client.<\/p><p>Nos services sont divers et vari\u00e9s : Services digitaux, sant\u00e9, technologique, paiement\u2026Ventes ; Assistance commerciale ; Support technique \u2026<\/p><p>Pour compl\u00e9ter l&#39;\u00e9quipe Finance Inshore (p\u00e9rim\u00e8tre France), nous sommes \u00e0 la recherche d\u2019un(e) <b>Contr\u00f4leur de gestion senior<\/b>.<\/p><p><\/p><p><u><b>Mission g\u00e9n\u00e9rale<\/b><\/u>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p>Rattach\u00e9(e) \u00e0 la Direction Financi\u00e8re de Concentrix France, vous rejoignez l\u2019\u00e9quipe compos\u00e9e de 4 contr\u00f4leurs de gestion<b>. <\/b><\/p><p>Le Contr\u00f4leur de gestion \/ Business analyst participe \u00e0 la production des diff\u00e9rents \u00e9tats financiers et \u00e0 l\u2019analyse et au suivi de l\u2019activit\u00e9.<\/p><p><\/p><p><u><b>Principales activit\u00e9s<\/b><\/u>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p>Les principales missions du Contr\u00f4leur de gestion Inshore sont les suivantes :<\/p><ul><li>Production des reportings financiers mensuels :<ul><li>Participer aux cl\u00f4tures mensuelles en collaboration avec tous les intervenants (comptabilit\u00e9, sites de production, contr\u00f4le de gestion social\u2026) et dans le respect du planning \u00e9tabli.<\/li><li>Assurer le suivi du CA et analyser les co\u00fbts d\u2019exploitation et les charges de structure. Corriger ces \u00e9l\u00e9ments si n\u00e9cessaire au travers de provisions.<\/li><li>Contr\u00f4ler les imputations analytiques (salaires et autres co\u00fbts directs par projet)<\/li><li>De fa\u00e7on g\u00e9n\u00e9rale\u00a0: s&#39;assurer de la fiabilit\u00e9 des informations fournies dans les reportings financiers et mettre en place des contr\u00f4les ou de nouveaux circuits d\u2019information si n\u00e9cessaire.<br \/>\u00a0<\/li><\/ul><\/li><li>Elaboration du budget et du rolling forecast\u00a0: challenger les hypoth\u00e8ses des op\u00e9rationnels et des \u00e9quipes commerciales.<br \/>\u00a0<\/li><li>Pilotage des r\u00e9sultats financiers des sites et des projets Inshore\u00a0:<ul><li>Analyser mensuellement les \u00e9carts entre le r\u00e9alis\u00e9 et les pr\u00e9visions et alerter les op\u00e9rationnels en cas de d\u00e9rive d\u2019un indicateur<\/li><li>Suivre la rentabilit\u00e9 et identifier les leviers d\u2019optimisation<\/li><li>Suivre la mise en place des actions correspondantes et mesurer leurs effets<\/li><li>Mettre en place des indicateurs de suivi et de mesure de la performance<br \/>\u00a0<\/li><\/ul><\/li><li>Communication des informations financi\u00e8res\u00a0<ul><li>Communiquer les reportings financiers \u00e0 la Direction G\u00e9n\u00e9rale et aux op\u00e9rationnels<\/li><li>Concevoir et assurer les formations de pilotage financier \u00e0 destination des op\u00e9rationnels<\/li><li>Assurer la relation avec les commissaires aux comptes<br \/>\u00a0<\/li><\/ul><\/li><li>Participation \u00e0 des projets d\u2019am\u00e9lioration\/mise en place des outils (Outil financier Workday, Outil de reporting \u2026)<br \/>\u00a0<\/li><li>Simulations financi\u00e8res:<ul><li>R\u00e9aliser des \u00e9tudes et analyses financi\u00e8res diverses en fonction de l\u2019actualit\u00e9 (exemple\u00a0: nouvelle loi)<\/li><li>Simuler un Business Plan dans le cas de la cr\u00e9ation de nouveaux sites ou estimer l\u2019\u00e9volution d\u2019un site existant.<\/li><\/ul><\/li><\/ul><p><\/p><p><u><b>Profil recherch\u00e9 :<\/b><\/u><\/p><ul><li><b>Formation<\/b> : Sup\u00e9rieure de type grande \u00e9cole de commerce, d\u2019ing\u00e9nieurs ou \u00e9quivalent (Bac &#43; 5)<\/li><li><b>Langues : <\/b>Fran\u00e7ais bilingue \/ Anglais courant<\/li><li><b>Exp\u00e9rience <\/b>significative de 4-5 ans sur un poste similaire, une connaissance en comptabilit\u00e9 serait un plus.<\/li><li>Ma\u00eetrise de la bureautique (Excel, Powerpoint)<\/li><li><b>Personnalit\u00e9<\/b> : proactif, rigoureux, autonome, r\u00e9actif et agile intellectuellement<\/li><\/ul><p><\/p><p><b><u>Ce que nous vous offrons :<\/u><\/b><\/p><ul><li>Un poste cl\u00e9 en CDD de 7 mois au sein d&#39;une entreprise internationale et leader de son march\u00e9\u00a0;<\/li><li>Un environnement de travail stimulant et bienveillant, au sein de locaux neufs et conviviaux situ\u00e9s \u00e0 Paris (17\u00e8me)<\/li><li>Un statut de cadre au forfait jours et RTT\u00a0;<\/li><li>Une prise en charge de la mutuelle \u00e0 hauteur de 75%\u00a0;<\/li><li>Des tickets restaurants\u00a0;<\/li><li>Enfin, vous b\u00e9n\u00e9ficierez \u00e9galement de conditions de travail agr\u00e9ables ainsi que d&#39;une organisation du travail vous permettant de t\u00e9l\u00e9travailler 2 \u00e0 3 jours par semaine.<\/li><\/ul><p><\/p><div><p><i><b>Venez nous rejoindre pour contribuer \u00e0 notre r\u00e9ussite collective et saisir l\u2019opportunit\u00e9 d\u2019appr\u00e9hender la structure d\u2019un grand groupe 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We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and meet customer expectations.<\/h2><h2><\/h2><h2>Role and Key Responsibilities:<\/h2><ul><li><h2>Responsible for development, implementation and administration of recruitment programs<\/h2><\/li><li><h2>Direct the activities of a team who assist with development of innovative, creative, and proactive recruitment strategies to meet the business needs of each client, internal department, and appropriate stakeholders<\/h2><\/li><li><h2>Set team goals and targets and monitor progress against recruitment department metrics.\u00a0 Responsible for measuring team productivity.<\/h2><\/li><li><h2>Lead a team responsible for the execution of initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/h2><\/li><li><h2>Work with hiring manager(s), HR, and appropriate stakeholders to determine final decisions on candidate hiring; make recommendations on appropriate hire(s) based on need and candidate interaction<\/h2><\/li><li><h2>Partner with HR and Compensation to offer competitive compensation packages and facilitate negotiation with candidates<\/h2><\/li><li><h2>Coaches team in leveraging various resources -- internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source and attract qualified candidates<\/h2><\/li><li><h2>Ensures the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/h2><\/li><li><h2>Measures team performance against maintaining consistent standards for all applicants and ensuring compliance with all local rules and regulations related to hiring and recruiting<\/h2><\/li><li><h2>Promote the Company image to candidates and external service providers<br \/>\u00a0<\/h2><\/li><\/ul><h2>\u00a0\u00a0\u00a0Key skills &amp; knowledge<\/h2><ul><li><h2>6&#43; years of relevant experience<\/h2><\/li><li><h2>Bachelor&#39;s Degree preferred<\/h2><\/li><li><h2>Strong communication skills, both written and verbal<\/h2><\/li><li><h2>Ability to multi-task, prioritize, and meet timelines of deliverables<\/h2><\/li><li><h2>Proficiency in Microsoft Office<\/h2><\/li><li><h2>Self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment<\/h2><\/li><li><h2>Sense of professionalism and ability to develop relationships<\/h2><\/li><li><h2>Strong attention to detail<\/h2><\/li><li><h2>Ability to handle and maintain confidential information<\/h2><\/li><\/ul><h2><\/h2><h2>Educational Qualification:<\/h2><ul><li><h2>Graduate<br \/>\u00a0<\/h2><\/li><\/ul><h2>Disclaimer:<\/h2><h2>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. 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At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Customer Service Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p><strong><br>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><\/p><p>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE<\/strong><\/p><p><\/p><p>As a Customer Service Representative, you\u2019ll:<\/p><ul><li><p>Resolve technical issues with customers services<\/p><\/li><li><p>Correct billing concerns<\/p><\/li><li><p>Provide customers with the right services based on their wants and needs<\/p><\/li><li><p>Ability to remain calm and deescalate a situation<\/p><\/li><li><p>Provided the time and resources to ensure we resolve customers issues<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p><ul><li><p>Ability to type 25 words per min with 90% accuracy<\/p><\/li><li><p>Basic computer skills (office and web browsers)<\/p><\/li><li><p>Pass account specific exams based on training materials delivered<\/p><\/li><li><p>6 months call center experience is an asset<\/p><\/li><li><p>6 months \u2013 1 year of customer experience<\/p><\/li><li><p>Ability to work full-time M-F 9am \u2013 9pm<\/p><\/li><li><p>Background clearance etc.<\/p><\/li><li><p>Pass a language assessment<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $16.75 (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.<\/p><\/li><li><p>Paid training and lucrative employee referral program.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team.<\/p><\/li><li><p>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/p><\/li><li><p>A range of other perks and benefits.<\/p><\/li><\/ul><p><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-d1b33036c116dc40\",\"location\":null,\"job_type\":\"\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-07-06T16:40:21.557Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/9B1WBHZBBV50V823V2GMVF1T5QWS1ZRY\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/9B1WBHZBBV50V823V2GMVF1T5QWS1ZRY\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2021\",\"campaign_id\":\"341\",\"campaign_title\":\"GTM NATIONAL RELAY\",\"campaign_type\":\"job_application\",\"job_title\":\"Auslan Video Interpreter \",\"street\":\"\",\"address\":\"\",\"city\":null,\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Australia\",\"short_description\":\"WFH Australia Wide: We are currently seeking experienced and passionate Auslan Interpreters to join our National Relay Service (NRS)\",\"long_description\":\"<p>We are currently seeking experienced and passionate Auslan Interpreters to join our National Relay Service (NRS) Video Relay Service team.<\/p>\\n<p>Working remotely from home, you'll play a vital role in supporting the Deaf, hard of hearing, and speech communication difficulty communities by enabling accessible and meaningful communication. This is a rewarding opportunity to make a genuine difference while enjoying flexibility and the support of a dedicated team.<\/p>\\n<p><strong>Key Responsibilities<\/strong><\/p>\\n<div>\\n<p>As an Auslan Interpreter, you will:<\/p>\\n<ul>\\n<li>Deliver exceptional and professional interpreting services to NRS customers.<\/li>\\n<li>Facilitate clear and effective communication between callers.<\/li>\\n<li>Respond efficiently and accurately to customer requests.<\/li>\\n<li>Maintain strict confidentiality when handling personal and sensitive information.<\/li>\\n<li>Adhere to the Interpreter Code of Ethics and professional standards.<\/li>\\n<li>Contribute to a positive and inclusive customer experience.<\/li>\\n<\/ul>\\n<p><strong>What's in It for You?<\/strong><\/p>\\n<ul>\\n<li>Fully remote work from the comfort of your home.<\/li>\\n<li>All required equipment provided.<\/li>\\n<li>Opportunity to be part of a highly supportive, collaborative, and community-focused team.<\/li>\\n<li>Access to a range of employee discounts and benefits.<\/li>\\n<li>Meaningful work that directly supports accessibility and inclusion across Australia.<\/li>\\n<li><strong>Level 2 - Provisional Certified Auslan Interpreter<\/strong> $56.85 (plus casual loading if employed in casual capacity)<\/li>\\n<li><strong>Level 3 - Certified Auslan Interpreter<\/strong> $66.33 (plus casual loading if employed in casual capacity)<\/li>\\n<\/ul>\\n<p><strong>About You<\/strong><\/p>\\n<p>To be successful in this role, you will have:<\/p>\\n<ul>\\n<li><strong>NAATI accreditation as a Provisional Interpreter or Certified Interpreter.<\/strong><\/li>\\n<li>Strong experience interpreting within the Deaf community across a variety of settings.<\/li>\\n<li>A thorough understanding of, and commitment to, the Interpreter Code of Ethics.<\/li>\\n<li>Excellent communication, interpersonal, and customer service skills.<\/li>\\n<li>The ability to work independently and maintain a high level of accuracy and professionalism.<\/li>\\n<li>Current ASLIA membership (preferred).<\/li>\\n<\/ul>\\n<p><strong>Technical Requirements<\/strong><\/p>\\n<p>You will require:<\/p>\\n<ul>\\n<li>A reliable <strong>wired<\/strong> NBN internet connection.<\/li>\\n<li>Minimum internet speed of 50Mbps download and 20bps upload.<\/li>\\n<li>A suitable work-from-home space (A private space and not a shared space)<\/li>\\n<li>Minimum mobile requirement Android 11 or later, or iOS 15.0 or later for multi-factor approvals.<\/li>\\n<\/ul>\\n<p><strong>Availability Requirements<\/strong><\/p>\\n<p><strong>We are currently recruiting for Permanent Part-Time and Full-Time positions.<\/strong><\/p>\\n<p>Permanent Part-Time options include:<\/p>\\n<ul>\\n<li><strong>15 hours per week (3 x 5-hour shifts)<\/strong><\/li>\\n<li><strong>20 hours per week (4 x 5-hour shifts)<\/strong><\/li>\\n<li><strong>25 hours per week (5 x 5-hour shifts)<\/strong><\/li>\\n<\/ul>\\n<p>As we operate in a 24\/7 environment, we require candidates with availability across one or more of the following shift blocks, which may be rostered Monday to Sunday. During the recruitment process, we will discuss your preferred shift blocks and availability to align with the hours of your chosen contract.<\/p>\\n<p>&bull; 7:00am - 12:00pm<br \/>&bull; 12:00pm - 6:00pm<br \/>&bull; 6:00pm - 12:00am<br \/>&bull; 11:00pm - 7:00am<\/p>\\n<p><strong>Qualified candidates whose availability falls outside the requirements listed above are still encouraged to apply. While current opportunities are aligned to these contract patterns, alternative opportunities may become available in the future should business needs change.<\/strong><\/p>\\n<p><strong>Interested?<\/strong><\/p>\\n<p>If you're passionate about accessibility, inclusion, and supporting the Deaf community, we'd love to hear from you. Submit your application and join a team committed to making communication accessible for everyone.<\/p>\\n<\/div>\",\"ats_external_id\":\"AU-341\",\"location\":\"\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-27T09:59:02.823+10:00\",\"created_at\":\"2026-07-06T15:18:17.466+10:00\",\"latitude\":\"-25.274398\",\"longitude\":\"133.775136\",\"landing_page_url\":\"https:\/\/concentrix-australia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDE?\",\"apply_url\":\"https:\/\/concentrix-australia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-australia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"28\",\"relevance_score\":\"1\"},{\"id\":\"1591\",\"campaign_id\":\"789\",\"campaign_title\":\"Advisor II, Technical Support R1744473\",\"campaign_type\":\"job_application\",\"job_title\":\"Remote Support Engineer - Barcelona (French-speaking) - Onsite\/Hybrid after probation - HD01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"xxxx\",\"long_description\":\"<div><div>Job Description<\/div><\/div><div><p><b>Experience the Power of a Game-Changing Career<\/b><\/p><p><\/p><p>Are you ready to join an innovative and fast-growing team? We are a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world\u2019s most well-known companies \u2014 the ones you use every day \u2014 helping them transform their businesses through cutting-edge technology and integrated solutions.<\/p><p>If you\u2019re looking to grow, learn, and be inspired, this is your opportunity.<\/p><p><\/p><p>As a <b>Remote Support Engineer<\/b> based on-site in Barcelona, you\u2019ll become part of a dynamic team of game-changers shaping the future of global brands.<\/p><p><\/p><p><b>Career Growth and Personal Development<\/b><\/p><p>We believe in unlocking your potential. You\u2019ll benefit from comprehensive training, access to the latest technologies, and ongoing support to help you succeed and grow. Along the way, you\u2019ll build meaningful connections \u2014 even \u201cfriends for life.\u201d<\/p><p><\/p><p><b>What You\u2019ll Do<\/b><\/p><p>At the core of everything we do is a commitment to people \u2014 our clients, their customers, our teams, our communities, and our planet.<\/p><p><\/p><p>As a <b>Remote Support Engineer<\/b>, you will:<\/p><p><\/p><p>- Provide expert support on industrial 3D printers<\/p><p>- Remotely resolve hardware and\/or software technical issues and application problems for our customers\u00a0<\/p><p>- Trigger an onsite interaction (parts and\/or FSE dispatch) in case the issue cannot be fixed remotely\u00a0<\/p><p>- Keep customers informed of the status of their case\u00a0<\/p><p>- Document case history and interactions with customer. SW (CRM) to ensure proper handover to field, product\/case history tracking and reporting\u00a0<\/p><p>- Contribute to maintain the Knowledge Mgmt. 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We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>In this role, we offer benefits that help you support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- <span>FT- 39h -Rotative Monday - Friday 14h to 23h &amp; 17h to 2h<\/span><\/p><p>- Salary package: base salary of 20,000 euros gross\/year &#43; up to 4,000 euros gross\/year in bonus, private medical insurance, restaurant card after trial period<\/p><p>- Great office location in Barcelona, with hybrid work model after 2 months<\/p><p>- Full paid training on the company and the project you&#39;ll be working on<\/p><p>- Career development programs and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the Best Version of You<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our people because we know that when you thrive, our clients and their customers do too.<\/p><p>If this sounds like the right next step in your career, we\u2019d love to hear from you. Apply today and discover why over 440,000 game-changers worldwide choose Concentrix as their employer of choice.<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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speaking) - Hybrid- High Tech Industry HT05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"CATALONIA\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Are you looking to grow your career in sales and work with leading technology brands?\u00a0<\/p><p><\/p><p>We\u2019re\u00a0a global technology and services leader that powers the brands of the future. In this role,\u00a0you\u2019ll\u00a0support one of our key partners, driving growth through strong reseller relationships and high-impact sales strategies.\u00a0<\/p><p><\/p><p>As an <b>Inside Partner Sales Representative<\/b> in Valencia, you will play a key role in developing partner networks, generating opportunities, and driving revenue across the SMB segment.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>We\u2019ll\u00a0provide you with the tools, training, and support you need to succeed.\u00a0You\u2019ll\u00a0gain valuable experience in B2B sales, partner management, and account development, with opportunities to grow within a global organization.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>-\u00a0Build and manage strong relationships with resellers and partners, acting as a subject matter expert and expanding the partner network within your assigned territory.\u00a0\u00a0<br \/>-\u00a0Qualify and convert inbound leads into sales opportunities, working closely with partners to drive deals through to closure.\u00a0\u00a0<br \/>-\u00a0Manage the full sales cycle, including pricing support, solution positioning, negotiations, and deal closing.\u00a0\u00a0<br \/>-\u00a0Develop and\u00a0maintain\u00a0a healthy sales pipeline, supporting account planning and ensuring\u00a0accurate\u00a0reporting and funnel management.\u00a0\u00a0<br \/>-\u00a0Promote and enable the use of sales tools and product knowledge among partners, ensuring alignment with programs and processes.\u00a0\u00a0<br \/>-\u00a0Drive partner engagement through proactive outreach,\u00a0trainings, and events, while ensuring a strong post-sales experience.\u00a0\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>- Proficient or bilingual in German plus advanced English<\/p><p>-\u00a0Experience in sales, account management, or partner sales, preferably in a B2B or tech environment.\u00a0\u00a0<br \/>-\u00a0Strong sales and negotiation skills, with the ability to\u00a0identify\u00a0opportunities and drive revenue growth.\u00a0\u00a0<br \/>-\u00a0Excellent communication, relationship-building, and organizational skills.\u00a0\u00a0<br \/>-\u00a0Customer-focused mindset with strong listening and problem-solving abilities.\u00a0\u00a0<br \/>-\u00a0Ability to manage multiple priorities,\u00a0maintain\u00a0pipeline accuracy, and work towards targets and KPIs.\u00a0\u00a0<br \/>-\u00a0Proficiency\u00a0in Microsoft Office tools; experience with CRM or sales platforms is a plus.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s\u00a0in it for you\u00a0<\/b><\/p><p><\/p><p>-\u00a0Full-time 39 hours\/week, permanent contract\u00a0, Monday to Friday from 9:00 to 18:00<br \/>-\u00a0Salary 23.400 \u20ac gross\/year &#43; up to 7.200 in performance bonus\u00a0&#43; private medical insurance &#43; restaurant card<br \/>-\u00a0Great location\u00a0in Barcelona\u00a0\u00a0<br \/>-\u00a0Bring-a-friend (referral) bonus opportunities\u00a0\u00a0<br \/>-\u00a0Full paid training on the company and the project\u00a0you&#39;ll\u00a0be working on\u00a0\u00a0<br \/>-\u00a0Career development programs and specialized courses\u00a0\u00a0<\/p><p><\/p><p>Experience the best version of you!\u00a0\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And&nbsp;we&rsquo;re&nbsp;proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;<\/p>\\n<p>If&nbsp;you&rsquo;re&nbsp;looking to grow and be inspired, as a<strong>\u202f<\/strong><strong>Customer<\/strong><strong>\u202f<\/strong><strong>Representative in Lisbon Portugal (On-Site)<\/strong>\u202fyou will ensure that performance goals are met across all operations.&nbsp;And that&nbsp;we&nbsp;fulfill client expectations related to operational excellence: high targets&nbsp;regarding&nbsp;quality, efficiency &amp; customer journey improvement.&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<p>We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed. At Concentrix,&nbsp;there&rsquo;s&nbsp;a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within!&nbsp;That&rsquo;s&nbsp;why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career&nbsp;you&rsquo;ve&nbsp;always envisioned.&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<p>As a\u202fCustomer Representative, you will:&nbsp;<\/p>\\n<ul>\\n<li>Assist&nbsp;customers through multiple channels (email or phone) enthusiastically and professionally.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Support customers with booking management, cancellations, and billing issues.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Attract potential customers by answering questions about their ongoing requests and their different modalities, suggesting, and adding information about these services to meet the customer's needs.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gather information from new customers and insert it into the platform.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Process and respond to contact requests promptly.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Contribute to creating a commitment to our client's brand.&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Your&nbsp;qualifications<\/strong>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<ul>\\n<li>Have a high level of Spanish (written and oral) and are fluent in English (B2)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Have excellent communication and active listening skills&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Have the ability to&nbsp;identify&nbsp;customers' needs and propose fast solutions&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Are proactivity, self-motivated, and&nbsp;a great team&nbsp;player&nbsp;<\/li>\\n<\/ul>\\n<p>If you feel you&nbsp;don&rsquo;t&nbsp;check every box, we still encourage you to apply.&nbsp;We'll&nbsp;do our best to match you with the right job, whether&nbsp;it&rsquo;s&nbsp;this or another role.&nbsp;<\/p>\\n<p><strong>What&rsquo;s&nbsp;in it for you<\/strong>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<ul>\\n<li>Competitive&nbsp;salary&nbsp;and&nbsp;performance&nbsp;bonus&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Central&nbsp;location&nbsp;in&nbsp;Lisbon, Portugal&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Bring-a-friend (referral) bonus opportunities&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Full paid training on the company and the project&nbsp;you'll&nbsp;be working on&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Career&nbsp;development&nbsp;programs&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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computer-based training, interactive, classroom training, and written job aids<\/li><li>Measure the effectiveness of training programs using various feedback methods \u2013 focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation\u00a0<\/li><li>Recommend curriculum modifications to Training Manager\/Supervisor on the basis of internal customer feedback and\/or Training Needs Analysis\u00a0<\/li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong communication skills, both written and verbal\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proficient in\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/li><li>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong attention to detail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Sense of professionalism and ability to develop good relationships\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><p>Requires knowledge and experience in own discipline; 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Bilingual R1744084\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Servicio al Cliente - Mercado Franc\u00e8s - Industria Farmac\u00e9utica IS01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"  \",\"long_description\":\"<div><div><\/div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experimenta una carrera que redefine reglas del juego\u00a0<\/b><\/p><p><\/p><p>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.\u00a0<\/p><p><\/p><p>Si buscas crecer, como\u00a0<b>Asesor de Servicio al Cliente en Barcelona (presencial)<\/b>,\u00a0formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en la industria farmac\u00e9utica.\u00a0<\/p><p><\/p><p><b>Crecimiento profesional y desarrollo personal\u00a0<\/b><\/p><p><\/p><p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.\u00a0<\/p><p><\/p><p><b>Lo que har\u00e1s en este puesto\u00a0<\/b><\/p><p><\/p><p>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.\u00a0<\/p><p><\/p><p>Como\u00a0<b>Asesor de Servicio al Cliente\u00a0<\/b>en nuestro equipo, deber\u00e1s:\u00a0<\/p><p>- Atender llamadas del cliente (farmac\u00e9uticos)\u00a0<br \/>-\u00a0Ofrecer informaci\u00f3n, resoluci\u00f3n de incidencias, gesti\u00f3n de facturas, pedidos, albaranes, etc.\u00a0\u00a0<br \/>- Brindar una excelente calidad en su atenci\u00f3n al cliente.\u00a0<\/p><p><\/p><p><b>Tus competencias\u00a0<\/b><\/p><p><\/p><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.\u00a0<\/p><p><\/p><p><b>Formaremos un buen equipo si t\u00fa:\u00a0<\/b><\/p><p>- Cuentas con un nivel biling\u00fce de franc\u00e9s y castellano<br \/>- Eres una persona din\u00e1mica y responsable\u00a0<br \/>- Tienes buenas dotes comunicativas y organizativas\u00a0<br \/>- Eres puntual, agil y con ganas de trabajar\u00a0<br \/>- Puedes trabajo en equipo\u00a0<br \/>- Cuentas con conocimientos de ofim\u00e1tica a nivel usuario m\u00ednimo\u00a0<\/p><p><\/p><p><b>Sera un plus si t\u00fa:\u00a0<\/b><\/p><p>- Cuentas con conocimientos en SAP\u00a0<br \/>- Tienes conocimientos en el sector farmac\u00e9utico o entorno sanitario\u00a0<\/p><p><\/p><p>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.\u00a0<\/p><p><\/p><p><b>Lo que ofrecemos\u00a0<\/b><\/p><p><\/p><p>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI.\u00a0<\/p><p><\/p><p>En este puesto, ofrecemos beneficios que te ayudaran a apoyar tu estilo de <b>vida \u00fanico:\u00a0<\/b><\/p><p>- Contrato indefinido de 39h con horario rotativo de <span>lunes a viernes 09:00- 18:00<\/span><br \/>- Oficina en una ubicaci\u00f3n excelente en Barcelona \u00a0<br \/>- Salario: <span>19623.94 euros<\/span> brutos &#43; hasta 720 euros brutos en bonus al a\u00f1o\u00a0<br \/>- Bonificaci\u00f3n por recomendaci\u00f3n \u00a0<br \/>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s \u00a0<br \/>- Programa de desarrollo profesional y cursos especializados\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Experimenta tu mejor versi\u00f3n\u00a0<\/b><\/p><p><\/p><p>En\u00a0<b>Concentrix<\/b>, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0<\/p><p><\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers alrededor del mundo consideran a Concentrix su \u00abempleador preferido\u00bb.\u00a0<\/p><p><\/p><p><i>Ofrecemos igualdad de oportunidades de empleo\u00a0\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todas nuestras pr\u00e1cticas de contrataci\u00f3n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g\u00e9nero, la edad, la religi\u00f3n, el <\/i><\/p><p><i>\u00e9tnico, la situaci\u00f3n familiar o parental o cualquier otra clasificaci\u00f3n protegida por la legislaci\u00f3n nacional aplicable.<\/i>\u00a0<\/p><p><span>R1744084<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1744084\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-17T10:04:49.811+02:00\",\"created_at\":\"2026-07-03T16:04:49.793+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODU\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Isdin - WHSBTSPAIN30\",\"reference_id\":\"WHSBTSPAIN30\",\"custom_reference_id\":\"WHSBTSPAIN30\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"carolina.bruy@concentrix.com\"},\"first_name\":\"Carolina Bruy (102538242)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1744084\",\"wid\":\"2602a8b1b40010175e320de68c800000\",\"descriptor\":\"Agente de Servicio al Cliente - Mercado Franc\u00e8s - Industria Farmac\u00e9utica IS01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"320\",\"campaign_id\":\"1011\",\"campaign_title\":\"Imtron | French & Polish | Szczecin\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Advisor with French & Polish \u2013 100% Remote\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"71\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\"><strong>Job description:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handle customer inquiries: e-mails and phone calls in French (main language) or Polish \/ English (supportive languages).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support international market: individual (B2C) and business customers (B2B).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deal with the following topics: complaints, inquiries regarding post-warranty repairs, and technical issues<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Explain non-technical customers how electronics devices work, what is inside the device<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Communicate in a friendly, professional, and customer-focused manner to care about the quality of the service<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Input data, write quickly and clearly<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent <strong>French<\/strong> (C1\/C2) &ndash; both written and spoken.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Fluent <strong>Polish<\/strong> (C2) &ndash; both written and spoken.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Very good <strong>English<\/strong> (B2\/C1) &ndash; both written and spoken.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Technical understanding &ndash; interest or knowledge of how electronic devices work.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to deal with challenging or disappointed customers in a calm way.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player, adaptable, and quality-focused with good IT tool skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in customer service (individual \/ business customers).<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Mile widziane:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Interest in a new technology and electronics trends.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work at home (100% remote from Poland) and IT devices.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time position.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dedicated training - we will teach you everything.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Development opportunities (Concentrix Academy for the future Team Leaders).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>An access to the unlimited courses (Concentrix University, LinkedIn Learning).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitions with attractive awards.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be The Best recognition program to appreciate your attitudes and skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work with Friends and Earn: referral campaign with financial bonuses.<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-1011\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"7000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-26T09:20:24.004+02:00\",\"created_at\":\"2026-07-03T09:15:54.999+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDEx?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDEx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":\"multilingual\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1075\",\"campaign_id\":\"21443\",\"campaign_title\":\"Director, Operations R1743651\",\"campaign_type\":\"job_application\",\"job_title\":\"Directeur R\u00e9gion (H\/F) - Rabat - Fran\u00e7ais - Anglais - Exp\u00e9rience Confirm\u00e9e\",\"street\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\",\"address\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\",\"city\":\"Rabat\",\"state\":\"Rabat\",\"postal_code\":\"10000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"Qui sommes-nous ?\\nConcentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p>Votre mission<\/p><ul><li>Garantir la\u00a0mise en \u0153uvre, la\u00a0performance\u00a0et l\u2019am\u00e9lioration continue\u00a0de la production sur votre p\u00e9rim\u00e8tre r\u00e9gional.<\/li><li>Co\u2011d\u00e9finir les\u00a0objectifs op\u00e9rationnels\u00a0avec la Direction des Op\u00e9rations, la direction de la filiale\/du site et la Direction de Comptes, en r\u00e9ponse aux attentes du client et en coh\u00e9rence avec la strat\u00e9gie de la filiale et\/ou du groupe.<\/li><li>\u00catre le\/la\u00a0garant\u00b7e de la relation client\u00a0sur votre p\u00e9rim\u00e8tre, en veillant au respect des\u00a0normes\u00a0et\u00a0processus\u00a0internes.<\/li><li>Manager, superviser et accompagner\u00a0les \u00e9quipes pour soutenir le\u00a0d\u00e9veloppement du chiffre d\u2019affaires\u00a0et faire progresser les\u00a0comp\u00e9tences\u00a0des collaborateurs.<\/li><\/ul><p>Vos responsabilit\u00e9s cl\u00e9s \u2013 Pilotage de la production<\/p><ul><li>Analyser les\u00a0r\u00e9sultats\u00a0et la\u00a0rentabilit\u00e9\u00a0des activit\u00e9s vs objectifs afin d\u2019identifier les\u00a0leviers d\u2019am\u00e9lioration.<\/li><li>Suivre les\u00a0marges\/efficiency\u00a0et r\u00e9aliser les\u00a0arbitrages\u00a0n\u00e9cessaires sur l\u2019ensemble du p\u00e9rim\u00e8tre.<\/li><li>Analyser les\u00a0pr\u00e9visions capacitaires\u00a0et assurer l\u2019utilisation optimale\u00a0des positions de production et des ressources associ\u00e9es.<\/li><li>Piloter la\u00a0mise en place des plans d\u2019actions\u00a0et suivre leur impact.<\/li><li>Garantir le\u00a0respect des processus\u00a0et des\u00a0normes de qualit\u00e9.<\/li><li>Suivre le\u00a0turnover \u00a0et l\u2019absent\u00e9isme, puis piloter les\u00a0plans d\u2019actions correctifs.<\/li><li>Assurer la\u00a0disponibilit\u00e9 des moyens de production\u00a0(mat\u00e9riels, outils, moyens techniques).<\/li><li>Valider les \u00e9l\u00e9ments\u00a0administratifs du projet\u00a0(facturation, \u00e9l\u00e9ments de r\u00e9mun\u00e9ration, cong\u00e9s, etc.).<\/li><li>Superviser et g\u00e9rer les\u00a0set\u2011ups\u00a0(d\u00e9marrages d\u2019activit\u00e9s\/campagnes\/projets).<\/li><li>Anticiper les\u00a0\u00e9volutions\u00a0de l\u2019environnement et de l\u2019activit\u00e9 \u00e0\u00a0moyen et long terme.<\/li><li>Garantir la\u00a0mise en \u0153uvre des projets groupe\u00a0sur le p\u00e9rim\u00e8tre.<\/li><li>Jouer un r\u00f4le moteur dans la transformation de l&#39;entreprise en pilotant l&#39;impl\u00e9mentation de solutions d&#39;intelligence artificielle \u00e0 forte valeur ajout\u00e9e.<\/li><\/ul><p>Vos responsabilit\u00e9s cl\u00e9s \u2013 Gestion des \u00e9quipes<\/p><ul><li>Diriger, animer, motiver et fid\u00e9liser\u00a0les \u00e9quipes au quotidien.<\/li><li>Relayer la\u00a0strat\u00e9gie de l\u2019entreprise\u00a0et communiquer clairement les\u00a0objectifs\u00a0de production.<\/li><li>\u00c9valuer\u00a0les collaborateurs, d\u00e9finir leurs\u00a0axes de d\u00e9veloppement\u00a0et accompagner leur\u00a0mont\u00e9e en comp\u00e9tences.<\/li><li>Identifier, synth\u00e9tiser et arbitrer les\u00a0besoins de formation<\/li><li>Contribuer aux\u00a0processus de promotion<\/li><li>Incarner\u00a0et faire\u00a0respecter les valeurs\u00a0de Concentrix.<\/li><\/ul><p>Ce qui fera la diff\u00e9rence (esprit Game\u2011Changer)<\/p><ul><li>Orientation\u00a0r\u00e9sultats\u00a0et\u00a0qualit\u00e9, avec un pilotage pr\u00e9cis des\u00a0KPI\u00a0(marge, productivit\u00e9, volume, qualit\u00e9).<\/li><li>Leadership\u00a0mobilisateur, sens du\u00a0collectif\u00a0et de l\u2019exigence.<\/li><li>Forte\u00a0orientation client\u00a0et capacit\u00e9 \u00e0\u00a0arbitrer\u00a0rapidement.<\/li><li>Go\u00fbt pour l\u2019am\u00e9lioration continue\u00a0et la\u00a0transformation\u00a0op\u00e9rationnelle.<\/li><\/ul><p><\/p><p>Ce que nous vous offrons<\/p><p>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/p><ul><li>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/li><li>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/li><li>Une r\u00e9mun\u00e9ration attractive<\/li><li>Des avantages sociaux exceptionnels<\/li><\/ul><p>Notre processus de recrutement est inclusif et garantit la s\u00e9lection des meilleurs talents\u00a0:<\/p><ul><li>Premier \u00e9change avec nos recruteurs afin d\u2019\u00e9valuer l\u2019ad\u00e9quation de votre profil avec les exigences du postea<\/li><li>Entretien approfondi avec vos futurs managers\u00a0pour explorer vos comp\u00e9tences et votre int\u00e9r\u00eat pour le poste. Cette \u00e9tape peut requ\u00e9rir plusieurs entretiens<\/li><li>S\u00e9lection du candidat retenu\u00a0apr\u00e8s d\u00e9briefing avec les parties prenantes et pr\u00e9sentation de l\u2019offre d\u2019embauche<\/li><\/ul><p>Pr\u00eat \u00e0 relever le d\u00e9fi ? Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation, excellence op\u00e9rationnelle et bien-\u00eatre de nos collaborateurs se rencontrent !<\/p><p><\/p>\",\"ats_external_id\":\"R1743651\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-02T18:06:34.884+08:00\",\"created_at\":\"2026-07-02T18:05:33.339+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTQ0Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---43-Boulevard-Ibn-Sina-Agdal\/Directeur-Rgion--H-F----Rabat---Franais---Anglais---Exprience-Confirme_R1743651\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Rabat\",\"state\":\"Rabat\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"10000\",\"primary_location\":{\"id\":\"MA-RAB-IBNSI-01\",\"wid\":\"e3ece62c945d101d479a46ec73ce0000\",\"descriptor\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"ibtissam.boujjaadia@concentrix.com\"},\"first_name\":\"Boujjaadia, Ibtissam\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102543005\",\"wid\":\"da7d7d2449a210103329512c883b0001\",\"descriptor\":\"Naoufal Sallou (102543005)\"},{\"id\":\"102567145\",\"wid\":\"da7d7d2449a2101032a1eac5dfec0001\",\"descriptor\":\"Ibtissam Boujjaadia (102567145)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0601\",\"descriptor\":\"Director, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-377926\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---43-Boulevard-Ibn-Sina-Agdal\/Directeur-Rgion--H-F----Rabat---Franais---Anglais---Exprience-Confirme_R1743651\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---43-Boulevard-Ibn-Sina-Agdal\/Directeur-Rgion--H-F----Rabat---Franais---Anglais---Exprience-Confirme_R1743651\/apply\",\"job_requisition_id\":\"R1743651\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"fairouz.ouladmhand@concentrix.com\"},\"first_name\":\"Fairouz Oulad Mhand (102618127)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1743651\",\"wid\":\"c091ff45a58a10170c3a1d4b54940000\",\"descriptor\":\"Directeur R\u00e9gion (H\/F) - Rabat - Fran\u00e7ais - Anglais - Exp\u00e9rience Confirm\u00e9e\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_5\",\"wid\":\"0227dc387a0901c813f4eca7e0659532\",\"descriptor\":\"Grade 5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2047\",\"campaign_id\":\"req-2efe19eb4fbb69e7\",\"campaign_title\":\"Automotive Customer Service Representative (On-Site)\",\"campaign_type\":null,\"job_title\":\"Automotive Customer Service Representative (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Oshawa\",\"state\":\"Ontario\",\"postal_code\":\"L1H 8W8\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Oshawa, ON, as an Automotive Customer Service Representative! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong>&nbsp;<\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then an Automotive Customer Service Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As an Automotive Customer Service Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong>&nbsp;<\/p><p>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.&nbsp;<\/p><p><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE\u202f&nbsp;<\/strong>&nbsp;<\/p><p><\/p><p>As an Automotive Customer Service Representative, you\u2019ll:&nbsp;<\/p><ul><li><p>Welcome customers to the brand and our variety of products&nbsp;<\/p><\/li><\/ul><ul><li><p>Handle multiple call types from our various members in North America and answer general customer inquiries clearly and professionally&nbsp;<\/p><\/li><\/ul><ul><li><p>Assist customers with vehicle warranty and recalls while making tailored recommendation on our products and services to meet their needs&nbsp;<\/p><\/li><\/ul><ul><li><p>Deliver expert customer experiences\u2026with a smile.&nbsp;<\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong>&nbsp;<\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Service Representative role include:&nbsp;<\/p><ul><li><p>1 year of customer service experience (Retail, Restaurant, and or Call Centre experience) is beneficial&nbsp;<\/p><\/li><\/ul><ul><li><p>A High School Diploma (or equivalent)&nbsp;<\/p><\/li><\/ul><ul><li><p>Proficiency in fast-paced multi-tasking&nbsp;<\/p><\/li><\/ul><ul><li><p>Eagerness to learn new technologies&nbsp;<\/p><\/li><\/ul><ul><li><p>Computer proficiency (including knowledge of windows-based application)&nbsp;<\/p><\/li><\/ul><ul><li><p>The flexibility to work a minimum of a 40-hour work week.&nbsp;<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong>&nbsp;<\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:&nbsp;<\/p><ul><li><p>The base salary range for this position is $19.35 - $21\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.<\/p><\/li><li><p>Paid training and lucrative employee referral program.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team.<\/p><\/li><li><p>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/p><\/li><li><p>A range of other perks and benefits.<\/p><\/li><\/ul><p><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-2efe19eb4fbb69e7\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-07-02T16:53:02.416Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/DEFCXYWJBX07QWZN94QFYM0MD4QRWR4E\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/DEFCXYWJBX07QWZN94QFYM0MD4QRWR4E\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1743\",\"campaign_id\":\"1153\",\"campaign_title\":\"ByteDance MPO Billing \/ Turkish  \/ BM \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Billing and Payments Specialist (Turkish-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Billing and Payments Specialist in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Billing and Payments Specialist<\/strong>, you will:<\/p>\\n<ul>\\n<li>Own end-to-end invoicing workflows for advertising clients across multiple products and platforms.<\/li>\\n<li>Generate, review, and distribute accurate client invoices in line with contractual terms and campaign delivery.<\/li>\\n<li>Investigate and resolve billing discrepancies, working closely with Sales, Ad Ops, Finance, and Product teams.<\/li>\\n<li>Act as a primary point of contact for client invoicing inquiries, delivering clear and professional communication.<\/li>\\n<li>Maintain and reconcile billing data across systems, ensuring consistency and accuracy.<\/li>\\n<li>Identify inefficiencies in billing workflows and propose process improvements.<\/li>\\n<li>Document processes and contribute to internal knowledge bases.<strong> <\/strong><\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Turkish (C1) with a good level of English<\/li>\\n<li>Have 1&ndash;2+ years of experience in invoicing, billing operations, ad operations, or a related support role.<\/li>\\n<li>Demonstrate excellent written and verbal communication skills, with the ability to engage effectively with both internal stakeholders and external clients.<\/li>\\n<li>Thrive in a cross-functional environment, collaborating with teams such as Sales, Finance, Operations, and Product.<\/li>\\n<li>Possess strong attention to detail and a high level of accuracy when handling billing data and large datasets.<\/li>\\n<li>Feel comfortable working with numbers, spreadsheets, and reporting tools to support business operations.<\/li>\\n<li>Be able to prioritize multiple tasks, manage competing deadlines, and perform effectively in a fast-paced environment.<\/li>\\n<li>Learn new tools, systems, and processes quickly, adapting to changing business needs with ease.<\/li>\\n<li>Bring experience in digital advertising, media, or SaaS environments, along with familiarity with ad billing models (CPM, CPC, CPA), ERP systems (e.g., NetSuite, Salesforce), and intermediate Excel\/Google Sheets skills (pivot tables, lookups) as a plus.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1153\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-09T00:59:05.770+01:00\",\"created_at\":\"2026-07-02T15:44:05.496+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTUz?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTUz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2048\",\"campaign_id\":\"req-ea8c34ae51c606d5\",\"campaign_title\":\"Customer Service Rep (Travel Enthusiast) On-Site\",\"campaign_type\":null,\"job_title\":\"Customer Service Rep (Travel Enthusiast) On-Site\",\"street\":null,\"address\":null,\"city\":\"Glace Bay\",\"state\":\"Nova Scotia\",\"postal_code\":\"B1A 6B5\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Cape Breton, NS, as a Customer Service Representative! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!<\/p><p><\/p><p>As a Customer Service Representative, you\u2019ll join an organically diverse team from 70+ countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned<\/p><p><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE<\/strong><\/p><p>As a Customer Service Representative, you\u2019ll:<\/p><ul><li><p>Receive incoming contacts from customers interested in purchasing\/researching travel by following standard scripts and procedures.<\/p><\/li><li><p>Determine customer reservation needs and preferences by utilizing established question and answer techniques<\/p><\/li><li><p>Greet and converse with customers in a courteous, friendly, and professional manner.<\/p><\/li><li><p>Make recommendations based on the customer\u2019s needs and preferences. ( air, hotel, car and ancillary travel products)<\/p><\/li><li><p>Research travel rates, destinations, options, and packages for customers.<\/p><\/li><li><p>Process travel transactions by entering accurate and complete reservation information into the relevant systems<\/p><\/li><li><p>Professionally and accurately support customer requests for itinerary changes or cancellations.<\/p><\/li><li><p>Correctly answer general travel and site related questions from customers<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p><ul><li><p>High school degree or equivalent (required)<\/p><\/li><li><p>Travel savvy: passion \/ experience with travel<\/p><\/li><li><p>Sales\/service experience in retail, sales, service or other \\\"helping\\\" business (preferred)<\/p><\/li><li><p>Willingness to work flexible shifts ( Mon-Fri 8am-1am AST, Sat-Sun 8am-10pm AST)<\/p><\/li><li><p>TICO certification (preferred)<\/p><\/li><li><p>GDS experience for Service Agents (preferred<\/p><\/li><li><p>Proficiency in a multi-system environment<\/p><\/li><li><p>Exceptional verbal and written communication skills in English<\/p><\/li><li><p>Typing 35 wpm as verified by a formal test<\/p><\/li><li><p>Excellent computer skills and eagerness to excel at technical systems and internal tools<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><p><\/p><ul><li><p>The base salary for this position is $18.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.<\/p><\/li><li><p>Paid training and lucrative employee referral program.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team.<\/p><\/li><li><p>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-ea8c34ae51c606d5\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-07-02T12:49:41.654Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/W3E7FFX3TAGZ030VB18RJVH88W22HFDD\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/W3E7FFX3TAGZ030VB18RJVH88W22HFDD\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1076\",\"campaign_id\":\"21411\",\"campaign_title\":\"Representative, Facilities R1737524\",\"campaign_type\":\"job_application\",\"job_title\":\"Facilities Support\",\"street\":\"PHL Quezon City - UP Ayala TechnoHub Bldg M, 3rd Flr\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg M, 3rd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1101\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Site Upkeep and Cleanliness - handles the overall upkeep of the site, making sure that the cleanliness of the entire site is always at the top level and supervises the housekeeping activities daily\\nSupports Client Visits from various programs\\nAssists in the preparation of site-specific events\\nManages Locker Issuance and Inventory\\nResponds and accommodates facilities-related requests filed via SolvNow\\nFood Concessionaire Management\\nTracks inventory of supplies (e.g. cleaning, coffee, drinking water, tissue, etc.)\\nProcesses POs in Workday, receipting and invoicing\\nFunctions as backup to the Facilities Manager\",\"long_description\":\"<p>\u2022 Responsible for coordinating day to day general cleaning and orderliness of the site.<\/p><p>\u2022 Provides instructions to Technicians and Housekeeping to Perform general maintenance work<\/p><p>\u2022 May provide direction or assistance with building admin \/ landlord.<\/p><p>\u2022 Monitors site utilities and provides control, analysis, and assist in forecasts of consumption based on budget.<\/p><p>\u2022 Reviews and recommends possible site improvement<\/p><p>\u2022 Works in accordance with general safety principles.<\/p><p>\u2022 Ensures compliance with 5S Standards<\/p><p>\u2022 Back up during absence of supervisor \/ Manager<\/p><p>\u2022 Ensures, Monitors and Implements the sustaining of the CNX site standards<\/p><p>\u2022 Plans, develops and coordinates new ideas\/projects with the supervisor\/manager.<\/p><p>\u2022 Ensures records are maintained &amp; updated regularly &amp; consistently<\/p><p>\u2022 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Integramos ingenier\u00eda digital de clase mundial, creatividad y un profundo entendimiento del comportamiento humano para encontrar y liberar valor a trav\u00e9s de experiencias impulsadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en las personas, datos potentes y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, brindando tecnolog\u00eda l\u00edder en el mercado y conocimientos para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, ofrecer\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesoramiento, investigaci\u00f3n de mercado y anal\u00edtica de centros de contacto que generan insights para mejorar resultados y valor para nuestros clientes, logrando as\u00ed nuestra visi\u00f3n.\\n\\nNuestros talentos innovadores alrededor del mundo han dedicado sus carreras a garantizar que cada relaci\u00f3n sea excepcional. 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The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content curation, moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviours.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><p><\/p><p>Candidate Profile<\/p><p><\/p><p>\u2022 Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed \u00a0<\/p><p><\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p><\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p><\/p><p>\u2022 Should be able to handle complex queries from customer and resolve the same independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p><span>Disclaimer\u00a0\u00a0<\/span><\/p><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>Concentrix (including any employee or any affiliates) or any authorized third party (consultants \/ agencies \/ vendors) who assist in recruiting activities ever asked for any recruitment, processing or any other kind of fees in exchange for a job offer, or for any other recruitment related activities.<\/p><p><\/p>\",\"ats_external_id\":\"R1367218\",\"location\":\"Kolkata, West Bengal\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T04:14:12.113+08:00\",\"created_at\":\"2026-07-01T22:04:34.079+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzY3Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Kolkata---Millenium-City-Tower-II-6th\/Representative--Operations_R1367218\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Kolkata\",\"state\":\"West Bengal\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"700156\",\"primary_location\":{\"id\":\"IN-KOL-DLFIT-01\",\"wid\":\"740544c0a47f014a048b2b8f1f117f64\",\"descriptor\":\"IND Kolkata - DLF IT, Tower A, Lvl 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"geeta.geeta1@concentrix.com\"},\"first_name\":\", Geeta\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102324541\",\"wid\":\"db96c74026dc101001881edc42fc0000\",\"descriptor\":\"Himanshu Bhardwaj (102324541)\"},{\"id\":\"102264174\",\"wid\":\"21e8799434dc10223cef9cefd2c00000\",\"descriptor\":\"Rakesh Pradhan (102264174)\"},{\"id\":\"206622\",\"wid\":\"9f196ba80a8701b81bc0be9e0519e489\",\"descriptor\":\"Amar Singh (206622)\"},{\"id\":\"5030116\",\"wid\":\"9f196ba80a8701e1d6d0bc2d041908bf\",\"descriptor\":\"Rupali Ghosh (5030116)\"},{\"id\":\"059943\",\"wid\":\"9f196ba80a870174fbaf893d07195cdb\",\"descriptor\":\"Madhavi Deshpande. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1612399\",\"location\":\"Kolkata, West Bengal\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T04:14:12.093+08:00\",\"created_at\":\"2026-07-01T22:04:33.833+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzY3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Kolkata---Millenium-City-Tower-II-6th\/Customer-Service-Representative_R1612399\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Kolkata\",\"state\":\"West Bengal\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"700156\",\"primary_location\":{\"id\":\"IN-KOL-DLFIT-01\",\"wid\":\"740544c0a47f014a048b2b8f1f117f64\",\"descriptor\":\"IND Kolkata - DLF IT, Tower A, Lvl 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mansi.bhujbal@concentrix.com\"},\"first_name\":\"Bhujbal, Mansi\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103216718\",\"wid\":\"75fc72e56d1a1032b3f27b9cbab20000\",\"descriptor\":\"Subhankar Mondal (103216718)\"},{\"id\":\"114509\",\"wid\":\"9f196ba80a870151f570fe6c08192e2d\",\"descriptor\":\"Sanjoy Naskar (114509)\"},{\"id\":\"038003\",\"wid\":\"9f196ba80a8701dd64b465b406195bab\",\"descriptor\":\"Anisha Dagli (038003)\"},{\"id\":\"103366408\",\"wid\":\"0bd60501f7141020ded0e36198ed0000\",\"descriptor\":\"Mansi Bhujbal (103366408)\"},{\"id\":\"103215585\",\"wid\":\"acf147e9d7d910326bdf21fac0510000\",\"descriptor\":\"Raju Kumar (103215585)\"},{\"id\":\"102945833\",\"wid\":\"6dc1a7c3b4fe1006854a884738ca0000\",\"descriptor\":\"Artika Mehrotra (102945833)\"},{\"id\":\"101866181\",\"wid\":\"ffdaae94444d01fb407c24a72707473e\",\"descriptor\":\"Somnath Pramanick (101866181)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-314366\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Kolkata---Millenium-City-Tower-II-6th\/Customer-Service-Representative_R1612399\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Kolkata---Millenium-City-Tower-II-6th\/Customer-Service-Representative_R1612399\/apply\",\"job_requisition_id\":\"R1612399\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Pallavi.Lal@concentrix.com\"},\"first_name\":\"Pallavi Lal (834870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1612399\",\"wid\":\"807d5f4dea3e103750c1687ebdda0000\",\"descriptor\":\"Customer Service Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1079\",\"campaign_id\":\"21367\",\"campaign_title\":\"Specialist, Operations R1740468\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Support Advisor (German - speaking) Hybrid -MA05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"\",\"long_description\":\"<p><\/p><p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b> Technical Support Advisor in Barcelona (Onsite)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p><span>At Mahle SBS a<\/span><span>s a <\/span><b>Technical Support Advisor<\/b><span> on our team, you will:<\/span><\/p><p><\/p><p>-Provide technical support and\u00a0assistance\u00a0to customers via e-mail and\u00a0phone.<\/p><p>-Addresses,\u00a0responds\u00a0and resolves to customer inquiries on products and services, including installation,\u00a0operational functions,\u00a0troubleshooting\u00a0and maintenance.<span>\u00a0 <\/span><\/p><p>-Provide response\u00a0in a timely manner\u00a0to customers queries\u00a0and focuses on building close long-term client relationships.\u00a0\u00a0<\/p><p><\/p><p>We are looking for a passionate candidate with a high sense of Teamwork.\u00a0\u00a0<\/p><p><\/p><p><b>Key Responsibilities &amp; Tasks:\u00a0<\/b><\/p><p><\/p><p>- Delivers training to OEM\u00b4s and assemblers as per request and business needs.\u00a0\u00a0<\/p><p>- Deploys high level knowledge in the market and collect information for corrective action &amp; improvement.\u00a0\u00a0<\/p><p>- Takes control of OEM\u00b4s claim by escalating to key company areas if necessary.\u00a0\u00a0<\/p><p>- Coordinates with Supply Chain department for parts pick-ups and replacement shipments.\u00a0\u00a0<\/p><p>- Guides customers through diagnostic and troubleshooting processes, which may include use of diagnostic\u00a0tools and software and\/or following verbal instructions.\u00a0\u00a0<\/p><p>- Consults with users to\u00a0determine\u00a0steps and procedures taken to\u00a0identify\u00a0and resolve the problem.\u00a0\u00a0<\/p><p>- Prepares customer reports to track progress on improvement actions\u00a0\u00a0<\/p><p>- Performs other related duties as assigned.\u00a0<\/p><p><\/p><p><b>Required skills:\u00a0<\/b>\u00a0<\/p><p><\/p><p>- Bike industry or mechatronic background is important\u00a0\u00a0<\/p><p>- Excellent verbal and written communications skills\u00a0\u00a0<\/p><p>- Excellent interpersonal and computer skills\u00a0\u00a0<\/p><p>- Proficient in customer focus skills\u00a0\u00a0<\/p><p>- Professional and pleasant telephone and face to face manner\u00a0\u00a0<\/p><p>- Availability to travel and visit customers when\u00a0required\u00a0\u00a0<\/p><p>- Strong analytical and problem-solving skills\u00a0\u00a0<\/p><p>- Excellent time management and organizational skills\u00a0\u00a0<\/p><p><\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p><\/p><p>- Are proficient or bilingual in German plus an advanced level of English\u00a0<\/p><p><span>-<\/span><span> <\/span><span>High School graduate or Higher <\/span><\/p><p>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<\/p><p><span>- <\/span><span>At least 3 years\u2019 experience in customer service environment<\/span><\/p><p><span>- C<\/span><span>MS Office Package \/ MS Dynamics 365 \/ SAP <\/span><\/p><p>- Logistics knowledge \/ Training Skills \/ Innovation skills<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week permanent contract<\/p><p>- Schedule: Monday to Friday, 09:00 - 18:00<\/p><p>- Salary package: \u20ac22,500 gross\/year &#43; up to \u20ac2,400 gross\/year in bonus<\/p><p>-<\/p><div>Barcelona office or 100% remote within Barcelona\/Catalonia<\/div><p>- Full paid training on the company and the project you&#39;ll be working on\u00a0<\/p><p>- Career development programs, specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p>Concentrix is an equal opportunity employer\u00a0<\/p><p><\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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years working in sales or account management<\/li><li>Experience in high-volume calling<\/li><li>Previous experience with sales and customer experience<\/li><li>Enthusiasm for new technology<\/li><li>MS Office experience<\/li><li>Experience working with Salesforce.com or similar Client Relationship Management tool<\/li><li>Experience making decisions under conditions of uncertainty or limited data; evaluate all consequences<\/li><li>Experience providing and implementing solutions when needed<\/li><\/ul><p><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"413\",\"campaign_id\":\"334\",\"campaign_title\":\"MBFS  no prev exp\/ French \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Professional Early Collections with French and English \u2013 Bucharest\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Are you <strong>fluent in French and confident in English<\/strong>? Do you possess strong negotiation and communication skills while joining a team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more?&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Our new opportunity as a <strong>Professional Early Collections <\/strong>is made for you then.<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>About the Role<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li><strong>Role details <\/strong><\/li>\\n<\/ul>\\n<p>Location:&nbsp;Bucharest&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work model: <strong>hybrid<\/strong>&nbsp;working model to be discussed after a period of ~6 months based on performance,<strong>&nbsp;in Bucharest<\/strong> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<p>Employment type:&nbsp;Full-time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Contract type:&nbsp;Permanent employment contract&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li><strong>What you will do <\/strong><\/li>\\n<\/ul>\\n<p><strong>Objective of the Role<\/strong>&nbsp;<\/p>\\n<p>The owner of the position stewards self-responsible under the business scope of the customers assigned to them. The aim is to minimize risks, failures and losses by considering and respecting all internal and external requirements.<\/p>\\n<p><br \/>The focus of Retail Collections department is loss mitigation through negotiating with customers to reach a payment arrangement. &nbsp;If payment arrangements are not possible the department is responsible for taking actions that reduces the potential credit loss our client.<\/p>\\n<p><strong>Key Tasks<\/strong><\/p>\\n<ul>\\n<li>Responsible for retail areas &ndash; Negotiate with customer to collect monthly installments from customers facing a problem of high arrears by using available technology while adhering to regulatory requirements.&nbsp;<\/li>\\n<li>Use negotiation tools to determine a customer&rsquo;s reason for delinquency. &nbsp;Provide proactive thinking to assist customer in determining the proper resolution (payment, restructure, voluntary surrender).<\/li>\\n<li>Provide restructuring agreements to qualified customers<\/li>\\n<li>Provide support to collections third parties (B2B)<\/li>\\n<li>Manage of incoming\/outcoming calls, emails, letters, faxes and payments allocations.<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>What We&rsquo;re Looking For&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Must-have requirements&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Advanced French<\/li>\\n<li>Medium English<\/li>\\n<li>Call center experience for a minimum of 6 months (inbound and outbound calls)<\/li>\\n<li>Strong communication skills, flexibility, negotiation skills, and assertiveness&nbsp;<\/li>\\n<li>Teamwork skills as well as reliability and an independent working style&nbsp;<\/li>\\n<li>Ability to make decision based on context and risk analysis<\/li>\\n<li>Fast learner<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>Nice-to-have<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Banking or commercial vocational training; additional qualifications are desirable&nbsp;<\/li>\\n<li>Basic knowledge of leasing and financing<\/li>\\n<li>Good knowledge&nbsp;in the area of&nbsp;conflict management and customer interaction&nbsp;<\/li>\\n<li>Initial experience in receivables management or customer service&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>\ud83c\udfaf What We Offer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Compensation<\/strong><\/p>\\n<ul>\\n<li>Competitive salary&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Private medical subscription<\/li>\\n<li>EAP program (financial, psychological, personal development)<\/li>\\n<li>Relaxing room - chair massage<\/li>\\n<li>Fruits day<\/li>\\n<li>Bookster membership (library)<\/li>\\n<li>Social events (charity)<\/li>\\n<li>Benefit platform (meal tickets, transportation, vouchers &amp; discounts, gym membership, and many more)<\/li>\\n<li>Referral bonuses (you can reach up to 5000 RON, depending on the campaign)<\/li>\\n<li>Eyeglasses discount (&gt; 6 months in the company)<\/li>\\n<li>Easter\/Christmas incentives (&gt; 3 months in the company)<\/li>\\n<li>Fidelity Bonus - for each extra year spent in the company<\/li>\\n<li>Seniority bonus after 2\/5\/10 years in the company<\/li>\\n<li>Free access to training courses&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Growth and environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p>Product knowledge training&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Real&nbsp;career growth opportunities&nbsp;within a global brand&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>A&nbsp;supportive team culture&nbsp;and supportive managers&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>The chance to represent an&nbsp;international brand known for innovation and quality<\/p>\\n<p>An&nbsp;ESG-certified, people-centered and modern work environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>85% of our leaders started where you are&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>A workplace recognized as:<\/strong><\/p>\\n<p>Employer of the Year - Romanian Business Services Forum &amp; Awards 2026<\/p>\\n<p>Most Transformed Workplace - Romanian Business Services Forum &amp; Awards 2025<\/p>\\n<p>Global Top 100 Inspiring Workplaces (2nd globally in 2025)<\/p>\\n<p><strong>Proud of our awards:<\/strong><\/p>\\n<p>Artificial Intelligence Excellence Award<\/p>\\n<p>Generative AI Product of the Year<\/p>\\n<p>Brandon Hall HCM Excellence Awards - recognizes talent management, learning, employee development and HR excellence<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>Why Join Us&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>What makes us different&nbsp;&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Build your career with a&nbsp;globally recognized leader&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work with products that&nbsp;improve everyday life at home&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Join a company where people stay because they&nbsp;grow and develop&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Be part of a workplace that values&nbsp;learning, trust, and performance&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\",\"ats_external_id\":\"RO-334\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-20T11:54:41.838+03:00\",\"created_at\":\"2026-07-01T16:39:48.250+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzQ?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"414\",\"campaign_id\":\"333\",\"campaign_title\":\"MBFS  no prev exp \/ Flemish \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Early Collections with Dutch\/ French\/ Italian\/ Spanish\/ Flemish \u2013 Bucharest\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Are you <strong>fluent in any of the following languages<\/strong>: <strong>Dutch, Italian, French, Spanish<\/strong>, or<strong> Flemish,<\/strong> and do you have <strong>confidence in your English skills<\/strong>? Do you possess strong negotiation and communication skills while joining a team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more?&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Our new opportunity as a <strong>Professional Early Collections <\/strong>is made for you then.<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>About the Role<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li><strong>Role details <\/strong><\/li>\\n<\/ul>\\n<p>Location:&nbsp;Bucharest&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work model: <strong>hybrid<\/strong>&nbsp;working model to be discussed after a period of ~6 months based on performance,<strong>&nbsp;in Bucharest<\/strong> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<p>Employment type:&nbsp;Full-time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Contract type:&nbsp;Permanent employment contract&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li><strong>What you will do <\/strong><\/li>\\n<\/ul>\\n<p><strong>Objective of the Role<\/strong>&nbsp;<\/p>\\n<p>The owner of the position stewards self-responsible under the business scope of the customers assigned to them. The aim is to minimize risks, failures and losses by considering and respecting all internal and external requirements.<\/p>\\n<p><br \/>The focus of Retail Collections department is loss mitigation through negotiating with customers to reach a payment arrangement. &nbsp;If payment arrangements are not possible the department is responsible for taking actions that reduces the potential credit loss our client.<\/p>\\n<p><strong>Key Tasks<\/strong><\/p>\\n<ul>\\n<li>Responsible for retail areas &ndash; Negotiate with customer to collect monthly installments from customers facing a problem of high arrears by using available technology while adhering to regulatory requirements.&nbsp;<\/li>\\n<li>Use negotiation tools to determine a customer&rsquo;s reason for delinquency. &nbsp;Provide proactive thinking to assist customer in determining the proper resolution (payment, restructure, voluntary surrender).<\/li>\\n<li>Provide restructuring agreements to qualified customers<\/li>\\n<li>Provide support to collections third parties (B2B)<\/li>\\n<li>Manage of incoming\/outcoming calls, emails, letters, faxes and payments allocations.<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>What We&rsquo;re Looking For&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Must-have requirements&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Advanced<strong> <\/strong>Dutch\/ French\/ Italian\/ Spanish\/ Flemish<\/li>\\n<li>Medium English<\/li>\\n<li>Call center experience for a minimum of 6 months (inbound and outbound calls)<\/li>\\n<li>Strong communication skills, flexibility, negotiation skills, and assertiveness&nbsp;<\/li>\\n<li>Teamwork skills as well as reliability and an independent working style&nbsp;<\/li>\\n<li>Ability to make decision based on context and risk analysis<\/li>\\n<li>Fast learner<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>Nice-to-have<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Banking or commercial vocational training; additional qualifications are desirable&nbsp;<\/li>\\n<li>Basic knowledge of leasing and financing<\/li>\\n<li>Good knowledge&nbsp;in the area of&nbsp;conflict management and customer interaction&nbsp;<\/li>\\n<li>Initial experience in receivables management or customer service&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>\ud83c\udfaf What We Offer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Compensation<\/strong><\/p>\\n<ul>\\n<li>Competitive salary&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Private medical subscription<\/li>\\n<li>EAP program (financial, psychological, personal development)<\/li>\\n<li>Relaxing room - chair massage<\/li>\\n<li>Fruits day<\/li>\\n<li>Bookster membership (library)<\/li>\\n<li>Social events (charity)<\/li>\\n<li>Benefit platform (meal tickets, transportation, vouchers &amp; discounts, gym membership, and many more)<\/li>\\n<li>Referral bonuses (you can reach up to 5000 RON, depending on the campaign)<\/li>\\n<li>Eyeglasses discount (&gt; 6 months in the company)<\/li>\\n<li>Easter\/Christmas incentives (&gt; 3 months in the company)<\/li>\\n<li>Fidelity Bonus - for each extra year spent in the company<\/li>\\n<li>Seniority bonus after 2\/5\/10 years in the company<\/li>\\n<li>Free access to training courses&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Growth and environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p>Product knowledge training&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Real&nbsp;career growth opportunities&nbsp;within a global brand&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>A&nbsp;supportive team culture&nbsp;and supportive managers&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>The chance to represent an&nbsp;international brand known for innovation and quality<\/p>\\n<p>An&nbsp;ESG-certified, people-centered and modern work environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>85% of our leaders started where you are&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A workplace recognized as:<\/strong><\/p>\\n<p>Employer of the Year - Romanian Business Services Forum &amp; Awards 2026<\/p>\\n<p>Most Transformed Workplace - Romanian Business Services Forum &amp; Awards 2025<\/p>\\n<p>Global Top 100 Inspiring Workplaces (2nd globally in 2025)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Proud of our awards:<\/strong><\/p>\\n<p>Artificial Intelligence Excellence Award<\/p>\\n<p>Generative AI Product of the Year<\/p>\\n<p>Brandon Hall HCM Excellence Awards - recognizes talent management, learning, employee development and HR excellence<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>Why Join Us&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>What makes us different&nbsp;&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Build your career with a&nbsp;globally recognized leader&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work with products that&nbsp;improve everyday life at home&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Join a company where people stay because they&nbsp;grow and develop&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Be part of a workplace that values&nbsp;learning, trust, and performance&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\",\"ats_external_id\":\"RO-333\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T02:59:06.193+03:00\",\"created_at\":\"2026-07-01T16:39:42.412+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzM?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"8\",\"relevance_score\":\"1\"},{\"id\":\"415\",\"campaign_id\":\"332\",\"campaign_title\":\"MBFS no prev exp \/ Spanish \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Professional Early Collections with Spanish and English \u2013 Bucharest\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Are you <strong>fluent in Spanish and confident in English<\/strong>? Do you possess strong negotiation and communication skills while joining a team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more?&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Our new opportunity as a <strong>Professional Early Collections <\/strong>is made for you then.<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>About the Role<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li><strong>Role details <\/strong><\/li>\\n<\/ul>\\n<p>Location:&nbsp;Bucharest&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work model: <strong>hybrid<\/strong>&nbsp;working model to be discussed after a period of ~6 months based on performance,<strong>&nbsp;in Bucharest<\/strong> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<p>Employment type:&nbsp;Full-time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Contract type:&nbsp;Permanent employment contract&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li><strong>What you will do <\/strong><\/li>\\n<\/ul>\\n<p><strong>Objective of the Role<\/strong>&nbsp;<\/p>\\n<p>The owner of the position stewards self-responsible under the business scope of the customers assigned to them. The aim is to minimize risks, failures and losses by considering and respecting all internal and external requirements.<\/p>\\n<p><br \/>The focus of Retail Collections department is loss mitigation through negotiating with customers to reach a payment arrangement. &nbsp;If payment arrangements are not possible the department is responsible for taking actions that reduces the potential credit loss our client.<\/p>\\n<p><strong>Key Tasks<\/strong><\/p>\\n<ul>\\n<li>Responsible for retail areas &ndash; Negotiate with customer to collect monthly installments from customers facing a problem of high arrears by using available technology while adhering to regulatory requirements.&nbsp;<\/li>\\n<li>Use negotiation tools to determine a customer&rsquo;s reason for delinquency. &nbsp;Provide proactive thinking to assist customer in determining the proper resolution (payment, restructure, voluntary surrender).<\/li>\\n<li>Provide restructuring agreements to qualified customers<\/li>\\n<li>Provide support to collections third parties (B2B)<\/li>\\n<li>Manage of incoming\/outcoming calls, emails, letters, faxes and payments allocations.<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>What We&rsquo;re Looking For&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Must-have requirements&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Advanced Spanish<\/li>\\n<li>Medium English<\/li>\\n<li>Call center experience for a minimum of 6 months (inbound and outbound calls)<\/li>\\n<li>Strong communication skills, flexibility, negotiation skills, and assertiveness&nbsp;<\/li>\\n<li>Teamwork skills as well as reliability and an independent working style&nbsp;<\/li>\\n<li>Ability to make decision based on context and risk analysis<\/li>\\n<li>Fast learner<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>Nice-to-have<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Banking or commercial vocational training; additional qualifications are desirable&nbsp;<\/li>\\n<li>Basic knowledge of leasing and financing<\/li>\\n<li>Good knowledge&nbsp;in the area of&nbsp;conflict management and customer interaction&nbsp;<\/li>\\n<li>Initial experience in receivables management or customer service&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>\ud83c\udfaf What We Offer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Compensation<\/strong><\/p>\\n<ul>\\n<li>Competitive salary&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Private medical subscription<\/li>\\n<li>EAP program (financial, psychological, personal development)<\/li>\\n<li>Relaxing room - chair massage<\/li>\\n<li>Fruits day<\/li>\\n<li>Bookster membership (library)<\/li>\\n<li>Social events (charity)<\/li>\\n<li>Benefit platform (meal tickets, transportation, vouchers &amp; discounts, gym membership, and many more)<\/li>\\n<li>Referral bonuses (you can reach up to 5000 RON, depending on the campaign)<\/li>\\n<li>Eyeglasses discount (&gt; 6 months in the company)<\/li>\\n<li>Easter\/Christmas incentives (&gt; 3 months in the company)<\/li>\\n<li>Fidelity Bonus - for each extra year spent in the company<\/li>\\n<li>Seniority bonus after 2\/5\/10 years in the company<\/li>\\n<li>Free access to training courses&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Growth and environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p>Product knowledge training&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Real&nbsp;career growth opportunities&nbsp;within a global brand&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>A&nbsp;supportive team culture&nbsp;and supportive managers&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>The chance to represent an&nbsp;international brand known for innovation and quality<\/p>\\n<p>An&nbsp;ESG-certified, people-centered and modern work environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>85% of our leaders started where you are&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>A workplace recognized as:<\/strong><\/p>\\n<p>Employer of the Year - Romanian Business Services Forum &amp; Awards 2026<\/p>\\n<p>Most Transformed Workplace - Romanian Business Services Forum &amp; Awards 2025<\/p>\\n<p>Global Top 100 Inspiring Workplaces (2nd globally in 2025)<\/p>\\n<p><strong>Proud of our awards:<\/strong><\/p>\\n<p>Artificial Intelligence Excellence Award<\/p>\\n<p>Generative AI Product of the Year<\/p>\\n<p>Brandon Hall HCM Excellence Awards - recognizes talent management, learning, employee development and HR excellence<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>Why Join Us&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>What makes us different&nbsp;&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Build your career with a&nbsp;globally recognized leader&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work with products that&nbsp;improve everyday life at home&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Join a company where people stay because they&nbsp;grow and develop&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Be part of a workplace that values&nbsp;learning, trust, and performance&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\",\"ats_external_id\":\"RO-332\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-19T17:41:37.785+03:00\",\"created_at\":\"2026-07-01T16:39:36.403+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzI?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"416\",\"campaign_id\":\"331\",\"campaign_title\":\"MBFS no prev exp \/ Dutch \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Professional Early Collections with Dutch and English \u2013 Bucharest\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Are you <strong>fluent in Dutch and confident in English<\/strong>? Do you possess strong negotiation and communication skills while joining a team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more?&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Our new opportunity as a <strong>Professional Early Collections <\/strong>is made for you then.<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>About the Role<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li><strong>Role details <\/strong><\/li>\\n<\/ul>\\n<p>Location:&nbsp;Bucharest&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work model: <strong>hybrid<\/strong>&nbsp;working model to be discussed after a period of ~6 months based on performance,<strong>&nbsp;in Bucharest<\/strong> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p>Employment type:&nbsp;Full-time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Contract type:&nbsp;Permanent employment contract&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li><strong>What you will do <\/strong><\/li>\\n<\/ul>\\n<p><strong>Objective of the Role<\/strong>&nbsp;<\/p>\\n<p>The owner of the position stewards self-responsible under the business scope of the customers assigned to them. The aim is to minimize risks, failures and losses by considering and respecting all internal and external requirements.<\/p>\\n<p><br \/>The focus of Retail Collections department is loss mitigation through negotiating with customers to reach a payment arrangement. &nbsp;If payment arrangements are not possible the department is responsible for taking actions that reduces the potential credit loss our client.<\/p>\\n<p><strong>Key Tasks<\/strong><\/p>\\n<ul>\\n<li>Responsible for retail areas &ndash; Negotiate with customer to collect monthly installments from customers facing a problem of high arrears by using available technology while adhering to regulatory requirements.&nbsp;<\/li>\\n<li>Use negotiation tools to determine a customer&rsquo;s reason for delinquency. &nbsp;Provide proactive thinking to assist customer in determining the proper resolution (payment, restructure, voluntary surrender).<\/li>\\n<li>Provide restructuring agreements to qualified customers<\/li>\\n<li>Provide support to collections third parties (B2B)<\/li>\\n<li>Manage of incoming\/outcoming calls, emails, letters, faxes and payments allocations.<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>What We&rsquo;re Looking For&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Must-have requirements&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Advanced Dutch<\/li>\\n<li>Medium English<\/li>\\n<li>Call center experience for a minimum of 6 months (inbound and outbound calls)<\/li>\\n<li>Strong communication skills, flexibility, negotiation skills, and assertiveness&nbsp;<\/li>\\n<li>Teamwork skills as well as reliability and an independent working style&nbsp;<\/li>\\n<li>Ability to make decision based on context and risk analysis<\/li>\\n<li>Fast learner<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>Nice-to-have<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Banking or commercial vocational training; additional qualifications are desirable&nbsp;<\/li>\\n<li>Basic knowledge of leasing and financing<\/li>\\n<li>Good knowledge&nbsp;in the area of&nbsp;conflict management and customer interaction&nbsp;<\/li>\\n<li>Initial experience in receivables management or customer service&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>\ud83c\udfaf What We Offer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Compensation<\/strong><\/p>\\n<ul>\\n<li>Competitive salary&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Private medical subscription<\/li>\\n<li>EAP program (financial, psychological, personal development)<\/li>\\n<li>Relaxing room - chair massage<\/li>\\n<li>Fruits day<\/li>\\n<li>Bookster membership (library)<\/li>\\n<li>Social events (charity)<\/li>\\n<li>Benefit platform (meal tickets, transportation, vouchers &amp; discounts, gym membership, and many more)<\/li>\\n<li>Referral bonuses (you can reach up to 5000 RON, depending on the campaign)<\/li>\\n<li>Eyeglasses discount (&gt; 6 months in the company)<\/li>\\n<li>Easter\/Christmas incentives (&gt; 3 months in the company)<\/li>\\n<li>Fidelity Bonus - for each extra year spent in the company<\/li>\\n<li>Seniority bonus after 2\/5\/10 years in the company<\/li>\\n<li>Free access to training courses&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Growth and environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p>Product knowledge training&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Real&nbsp;career growth opportunities&nbsp;within a global brand&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>A&nbsp;supportive team culture&nbsp;and supportive managers&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>The chance to represent an&nbsp;international brand known for innovation and quality<\/p>\\n<p>An&nbsp;ESG-certified, people-centered and modern work environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>85% of our leaders started where you are&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>A workplace recognized as:<\/strong><\/p>\\n<p>Employer of the Year - Romanian Business Services Forum &amp; Awards 2026<\/p>\\n<p>Most Transformed Workplace - Romanian Business Services Forum &amp; Awards 2025<\/p>\\n<p>Global Top 100 Inspiring Workplaces (2nd globally in 2025)<\/p>\\n<p><strong>Proud of our awards:<\/strong><\/p>\\n<p>Artificial Intelligence Excellence Award<\/p>\\n<p>Generative AI Product of the Year<\/p>\\n<p>Brandon Hall HCM Excellence Awards - recognizes talent management, learning, employee development and HR excellence<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>Why Join Us&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>What makes us different&nbsp;&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Build your career with a&nbsp;globally recognized leader&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work with products that&nbsp;improve everyday life at home&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Join a company where people stay because they&nbsp;grow and develop&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Be part of a workplace that values&nbsp;learning, trust, and performance&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\",\"ats_external_id\":\"RO-331\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-19T17:42:47.835+03:00\",\"created_at\":\"2026-07-01T16:39:28.630+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzE?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"417\",\"campaign_id\":\"330\",\"campaign_title\":\"MBFS no prev exp \/ Italian \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Professional Early Collections with Italian and English \u2013 Bucharest\\t\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Are you <strong>fluent in Italian and confident in English<\/strong>? Do you possess strong negotiation and communication skills while joining a team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more?&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Our new opportunity as a <strong>Professional Early Collections <\/strong>is made for you then.<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>About the Role<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li><strong>Role details <\/strong><\/li>\\n<\/ul>\\n<p>Location:&nbsp;Bucharest&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work model: <strong>hybrid<\/strong>&nbsp;working model to be discussed after a period of ~6 months based on performance,<strong>&nbsp;in Bucharest<\/strong> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p>Employment type:&nbsp;Full-time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Contract type:&nbsp;Permanent employment contract&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li><strong>What you will do <\/strong><\/li>\\n<\/ul>\\n<p><strong>Objective of the Role<\/strong>&nbsp;<\/p>\\n<p>The owner of the position stewards self-responsible under the business scope of the customers assigned to them. The aim is to minimize risks, failures and losses by considering and respecting all internal and external requirements.<\/p>\\n<p><br \/>The focus of Retail Collections department is loss mitigation through negotiating with customers to reach a payment arrangement. &nbsp;If payment arrangements are not possible the department is responsible for taking actions that reduces the potential credit loss our client.<\/p>\\n<p><strong>Key Tasks<\/strong><\/p>\\n<ul>\\n<li>Responsible for retail areas &ndash; Negotiate with customer to collect monthly installments from customers facing a problem of high arrears by using available technology while adhering to regulatory requirements.&nbsp;<\/li>\\n<li>Use negotiation tools to determine a customer&rsquo;s reason for delinquency. &nbsp;Provide proactive thinking to assist customer in determining the proper resolution (payment, restructure, voluntary surrender).<\/li>\\n<li>Provide restructuring agreements to qualified customers<\/li>\\n<li>Provide support to collections third parties (B2B)<\/li>\\n<li>Manage of incoming\/outcoming calls, emails, letters, faxes and payments allocations.<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>What We&rsquo;re Looking For&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Must-have requirements&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Advanced Italian<\/li>\\n<li>Medium English<\/li>\\n<li>Call center experience for a minimum of 6 months (inbound and outbound calls)<\/li>\\n<li>Strong communication skills, flexibility, negotiation skills, and assertiveness&nbsp;<\/li>\\n<li>Teamwork skills as well as reliability and an independent working style&nbsp;<\/li>\\n<li>Ability to make decision based on context and risk analysis<\/li>\\n<li>Fast learner<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>Nice-to-have<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Banking or commercial vocational training; additional qualifications are desirable&nbsp;<\/li>\\n<li>Basic knowledge of leasing and financing<\/li>\\n<li>Good knowledge&nbsp;in the area of&nbsp;conflict management and customer interaction&nbsp;<\/li>\\n<li>Initial experience in receivables management or customer service&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>\ud83c\udfaf What We Offer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Compensation<\/strong><\/p>\\n<ul>\\n<li>Competitive salary&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Private medical subscription<\/li>\\n<li>EAP program (financial, psychological, personal development)<\/li>\\n<li>Relaxing room - chair massage<\/li>\\n<li>Fruits day<\/li>\\n<li>Bookster membership (library)<\/li>\\n<li>Social events (charity)<\/li>\\n<li>Benefit platform (meal tickets, transportation, vouchers &amp; discounts, gym membership, and many more)<\/li>\\n<li>Referral bonuses (you can reach up to 5000 RON, depending on the campaign)<\/li>\\n<li>Eyeglasses discount (&gt; 6 months in the company)<\/li>\\n<li>Easter\/Christmas incentives (&gt; 3 months in the company)<\/li>\\n<li>Fidelity Bonus - for each extra year spent in the company<\/li>\\n<li>Seniority bonus after 2\/5\/10 years in the company<\/li>\\n<li>Free access to training courses&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Growth and environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p>Product knowledge training&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Real&nbsp;career growth opportunities&nbsp;within a global brand&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>A&nbsp;supportive team culture&nbsp;and supportive managers&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>The chance to represent an&nbsp;international brand known for innovation and quality<\/p>\\n<p>An&nbsp;ESG-certified, people-centered and modern work environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>85% of our leaders started where you are&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>A workplace recognized as:<\/strong><\/p>\\n<p>Employer of the Year - Romanian Business Services Forum &amp; Awards 2026<\/p>\\n<p>Most Transformed Workplace - Romanian Business Services Forum &amp; Awards 2025<\/p>\\n<p>Global Top 100 Inspiring Workplaces (2nd globally in 2025)<\/p>\\n<p><strong>Proud of our awards:<\/strong><\/p>\\n<p>Artificial Intelligence Excellence Award<\/p>\\n<p>Generative AI Product of the Year<\/p>\\n<p>Brandon Hall HCM Excellence Awards - recognizes talent management, learning, employee development and HR excellence<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>Why Join Us&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>What makes us different&nbsp;&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Build your career with a&nbsp;globally recognized leader&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work with products that&nbsp;improve everyday life at home&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Join a company where people stay because they&nbsp;grow and develop&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Be part of a workplace that values&nbsp;learning, trust, and performance&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\",\"ats_external_id\":\"RO-330\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-18T12:00:31.526+03:00\",\"created_at\":\"2026-07-01T16:36:52.124+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"418\",\"campaign_id\":\"329\",\"campaign_title\":\"MBFS Accounting \/ Flemish \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Collections Specialist with Accounting, Flemish and English \u2013 Bucharest\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Are you <strong>fluent<\/strong> in<strong>&nbsp;Flemish<\/strong>, and do you have <strong>confidence in your English skills<\/strong>?Do you possess strong negotiation and communication skills while joining a team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more?&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Our new opportunity as a<strong> Collection Specialist<\/strong> is made for you then.<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>About the Role<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li><strong>Role details <\/strong><\/li>\\n<\/ul>\\n<p>Location:&nbsp;Bucharest&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work model: <strong>hybrid<\/strong>&nbsp;working model to be discussed after a period of ~6 months based on performance,<strong>&nbsp;in Bucharest<\/strong> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<p>Employment type:&nbsp;Full-time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Contract type:&nbsp;Permanent employment contract&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li><strong>What you will do <\/strong><\/li>\\n<\/ul>\\n<p><strong>Objective of the Role<\/strong>&nbsp;<\/p>\\n<p>The job holder independently manages assigned customers under commercial considerations with the aim of minimizing risks and losses, while complying with all internal and external regulations. &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Key Tasks<\/strong><\/p>\\n<p>&bull; Responsibility for the retail problem loan customer segment from the notice of termination or reminder stage in the case of customers with significant arrears<br \/>&bull; Negotiation and follow-up of repayment agreements, as well as presenting possible solutions to bridge temporary payment difficulties (e.g., payment arrangements, restructuring, collateralization)<br \/>&bull; Review and implementation of risk-reducing measures within the granted authority<br \/>&bull; Termination of contracts and repossession of vehicles, as well as realization of collateral, up to handing over the case to external lawyers or debt collection agencies, while ensuring the objectives of cost minimization and risk reduction<br \/>&bull; Management and processing of insolvency proceedings<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>What We&rsquo;re Looking For&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Must-have requirements&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Advanced Flemish<\/li>\\n<li>Medium English<\/li>\\n<li>Professional experience in the collections and accounting sector (1y within the sector OR cumulated experience in collections and accounting)<\/li>\\n<li>Strong communication skills, flexibility, negotiation skills, and assertiveness<\/li>\\n<li>Team player with a reliable and independent working style<\/li>\\n<li>Ability to make decisions based on context and risk analysis<\/li>\\n<li>Fast learner<\/li>\\n<\/ul>\\n<p>&nbsp; <strong>Nice-to-have<\/strong> &nbsp; &nbsp;<\/p>\\n<ul>\\n<li>Strong knowledge of leasing and financing<\/li>\\n<li>Basic knowledge of corporate and insolvency law<\/li>\\n<li>Experience in receivables management<\/li>\\n<li>Commercial (banking) vocational training; additional qualifications desirable<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<p><strong>\ud83c\udfaf What We Offer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Compensation<\/strong><\/p>\\n<ul>\\n<li>Competitive salary&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Private medical subscription<\/li>\\n<li>EAP program (financial, psychological, personal development)<\/li>\\n<li>Relaxing room - chair massage<\/li>\\n<li>Fruits day<\/li>\\n<li>Bookster membership (library)<\/li>\\n<li>Social events (charity)<\/li>\\n<li>Benefit platform (meal tickets, transportation, vouchers &amp; discounts, gym membership, and many more)<\/li>\\n<li>Referral bonuses (you can reach up to 5000 RON, depending on the campaign)<\/li>\\n<li>Eyeglasses discount (&gt; 6 months in the company)<\/li>\\n<li>Easter\/Christmas incentives (&gt; 3 months in the company)<\/li>\\n<li>Fidelity Bonus - for each extra year spent in the company<\/li>\\n<li>Seniority bonus after 2\/5\/10 years in the company<\/li>\\n<li>Free access to training courses&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Growth and environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p>Product knowledge training&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Real&nbsp;career growth opportunities&nbsp;within a global brand&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>A&nbsp;supportive team culture&nbsp;and supportive managers&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>The chance to represent an&nbsp;international brand known for innovation and quality<\/p>\\n<p>An&nbsp;ESG-certified, people-centered and modern work environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>85% of our leaders started where you are&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A workplace recognized as:<\/strong><\/p>\\n<p>Employer of the Year - Romanian Business Services Forum &amp; Awards 2026<\/p>\\n<p>Most Transformed Workplace - Romanian Business Services Forum &amp; Awards 2025<\/p>\\n<p>Global Top 100 Inspiring Workplaces (2nd globally in 2025)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Proud of our awards:<\/strong><\/p>\\n<p>Artificial Intelligence Excellence Award<\/p>\\n<p>Generative AI Product of the Year<\/p>\\n<p>Brandon Hall HCM Excellence Awards - recognizes talent management, learning, employee development and HR excellence<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>Why Join Us&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>What makes us different&nbsp;&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Build your career with a&nbsp;globally recognized leader&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work with products that&nbsp;improve everyday life at home&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Join a company where people stay because they&nbsp;grow and develop&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Be part of a workplace that values&nbsp;learning, trust, and performance&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\",\"ats_external_id\":\"RO-329\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-19T17:41:37.667+03:00\",\"created_at\":\"2026-07-01T16:32:51.167+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjk?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"419\",\"campaign_id\":\"328\",\"campaign_title\":\"MBFS Accounting \/ Spanish \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Collections Specialist with Accounting, Spanish and English \u2013 Bucharest\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Are you <strong>fluent in Spanish and confident in English<\/strong>? Do you possess strong negotiation and communication skills while joining a team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more?&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Our new opportunity as a <strong>Collection Specialis<\/strong>t is made for you then.<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>About the Role<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li><strong>Role details <\/strong><\/li>\\n<\/ul>\\n<p>Location:&nbsp;Bucharest&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work model: <strong>hybrid<\/strong>&nbsp;working model to be discussed after a period of ~6 months based on performance,<strong>&nbsp;in Bucharest<\/strong> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<p>Employment type:&nbsp;Full-time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Contract type:&nbsp;Permanent employment contract&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li><strong>What you will do <\/strong><\/li>\\n<\/ul>\\n<p><strong>Objective of the Role<\/strong>&nbsp;<\/p>\\n<p>The job holder independently manages assigned customers under commercial considerations with the aim of minimizing risks and losses, while complying with all internal and external regulations. &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Key Tasks<\/strong><\/p>\\n<p>&bull; Responsibility for the retail problem loan customer segment from the notice of termination or reminder stage in the case of customers with significant arrears<br \/>&bull; Negotiation and follow-up of repayment agreements, as well as presenting possible solutions to bridge temporary payment difficulties (e.g., payment arrangements, restructuring, collateralization)<br \/>&bull; Review and implementation of risk-reducing measures within the granted authority<br \/>&bull; Termination of contracts and repossession of vehicles, as well as realization of collateral, up to handing over the case to external lawyers or debt collection agencies, while ensuring the objectives of cost minimization and risk reduction<br \/>&bull; Management and processing of insolvency proceedings<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>What We&rsquo;re Looking For&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Must-have requirements&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Advanced Spanish<\/li>\\n<li>Medium English<\/li>\\n<li>Professional experience in the collections and accounting sector (1y within the sector OR cumulated experience in collections and accounting)<\/li>\\n<li>Strong communication skills, flexibility, negotiation skills, and assertiveness<\/li>\\n<li>Team player with a reliable and independent working style<\/li>\\n<li>Ability to make decisions based on context and risk analysis<\/li>\\n<li>Fast learner<\/li>\\n<\/ul>\\n<p>&nbsp; <strong>Nice-to-have<\/strong> &nbsp; &nbsp;<\/p>\\n<ul>\\n<li>Strong knowledge of leasing and financing<\/li>\\n<li>Basic knowledge of corporate and insolvency law<\/li>\\n<li>Experience in receivables management<\/li>\\n<li>Commercial (banking) vocational training; additional qualifications desirable<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<p><strong>\ud83c\udfaf What We Offer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Compensation<\/strong><\/p>\\n<ul>\\n<li>Competitive salary&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Private medical subscription<\/li>\\n<li>EAP program (financial, psychological, personal development)<\/li>\\n<li>Relaxing room - chair massage<\/li>\\n<li>Fruits day<\/li>\\n<li>Bookster membership (library)<\/li>\\n<li>Social events (charity)<\/li>\\n<li>Benefit platform (meal tickets, transportation, vouchers &amp; discounts, gym membership, and many more)<\/li>\\n<li>Referral bonuses (you can reach up to 5000 RON, depending on the campaign)<\/li>\\n<li>Eyeglasses discount (&gt; 6 months in the company)<\/li>\\n<li>Easter\/Christmas incentives (&gt; 3 months in the company)<\/li>\\n<li>Fidelity Bonus - for each extra year spent in the company<\/li>\\n<li>Seniority bonus after 2\/5\/10 years in the company<\/li>\\n<li>Free access to training courses&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Growth and environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p>Product knowledge training&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Real&nbsp;career growth opportunities&nbsp;within a global brand&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>A&nbsp;supportive team culture&nbsp;and supportive managers&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>The chance to represent an&nbsp;international brand known for innovation and quality<\/p>\\n<p>An&nbsp;ESG-certified, people-centered and modern work environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>85% of our leaders started where you are&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A workplace recognized as:<\/strong><\/p>\\n<p>Employer of the Year - Romanian Business Services Forum &amp; Awards 2026<\/p>\\n<p>Most Transformed Workplace - Romanian Business Services Forum &amp; Awards 2025<\/p>\\n<p>Global Top 100 Inspiring Workplaces (2nd globally in 2025)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Proud of our awards:<\/strong><\/p>\\n<p>Artificial Intelligence Excellence Award<\/p>\\n<p>Generative AI Product of the Year<\/p>\\n<p>Brandon Hall HCM Excellence Awards - recognizes talent management, learning, employee development and HR excellence<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>Why Join Us&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>What makes us different&nbsp;&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Build your career with a&nbsp;globally recognized leader&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work with products that&nbsp;improve everyday life at home&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Join a company where people stay because they&nbsp;grow and develop&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Be part of a workplace that values&nbsp;learning, trust, and performance&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\",\"ats_external_id\":\"RO-328\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-19T17:41:37.613+03:00\",\"created_at\":\"2026-07-01T16:29:55.504+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjg?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"420\",\"campaign_id\":\"327\",\"campaign_title\":\"MBFS Accounting \/ Dutch \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Collections Specialist with Accounting, Dutch and English \u2013 Bucharest\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Are you <strong>fluent in Dutch and confident in English<\/strong>? Do you possess strong negotiation and communication skills while joining a team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more?&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Our new opportunity as a <strong>Collection Specialis<\/strong>t is made for you then.<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>About the Role<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li><strong>Role details <\/strong><\/li>\\n<\/ul>\\n<p>Location:&nbsp;Bucharest&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work model: <strong>hybrid<\/strong>&nbsp;working model to be discussed after a period of ~6 months based on performance,<strong>&nbsp;in Bucharest<\/strong> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p>Employment type:&nbsp;Full-time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Contract type:&nbsp;Permanent employment contract&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li><strong>What you will do <\/strong><\/li>\\n<\/ul>\\n<p><strong>Objective of the Role<\/strong>&nbsp;<\/p>\\n<p>The job holder independently manages assigned customers under commercial considerations with the aim of minimizing risks and losses, while complying with all internal and external regulations. &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Key Tasks<\/strong><\/p>\\n<p>&bull; Responsibility for the retail problem loan customer segment from the notice of termination or reminder stage in the case of customers with significant arrears<br \/>&bull; Negotiation and follow-up of repayment agreements, as well as presenting possible solutions to bridge temporary payment difficulties (e.g., payment arrangements, restructuring, collateralization)<br \/>&bull; Review and implementation of risk-reducing measures within the granted authority<br \/>&bull; Termination of contracts and repossession of vehicles, as well as realization of collateral, up to handing over the case to external lawyers or debt collection agencies, while ensuring the objectives of cost minimization and risk reduction<br \/>&bull; Management and processing of insolvency proceedings<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>What We&rsquo;re Looking For&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Must-have requirements&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Advanced Dutch<\/li>\\n<li>Medium English<\/li>\\n<li>Professional experience in the collections and accounting sector (1y within the sector OR cumulated experience in collections and accounting)<\/li>\\n<li>Strong communication skills, flexibility, negotiation skills, and assertiveness<\/li>\\n<li>Team player with a reliable and independent working style<\/li>\\n<li>Ability to make decisions based on context and risk analysis<\/li>\\n<li>Fast learner<\/li>\\n<\/ul>\\n<p>&nbsp; <strong>Nice-to-have<\/strong> &nbsp; &nbsp;<\/p>\\n<ul>\\n<li>Strong knowledge of leasing and financing<\/li>\\n<li>Basic knowledge of corporate and insolvency law<\/li>\\n<li>Experience in receivables management<\/li>\\n<li>Commercial (banking) vocational training; additional qualifications desirable<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<p><strong>\ud83c\udfaf What We Offer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Compensation<\/strong><\/p>\\n<ul>\\n<li>Competitive salary&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Private medical subscription<\/li>\\n<li>EAP program (financial, psychological, personal development)<\/li>\\n<li>Relaxing room - chair massage<\/li>\\n<li>Fruits day<\/li>\\n<li>Bookster membership (library)<\/li>\\n<li>Social events (charity)<\/li>\\n<li>Benefit platform (meal tickets, transportation, vouchers &amp; discounts, gym membership, and many more)<\/li>\\n<li>Referral bonuses (you can reach up to 5000 RON, depending on the campaign)<\/li>\\n<li>Eyeglasses discount (&gt; 6 months in the company)<\/li>\\n<li>Easter\/Christmas incentives (&gt; 3 months in the company)<\/li>\\n<li>Fidelity Bonus - for each extra year spent in the company<\/li>\\n<li>Seniority bonus after 2\/5\/10 years in the company<\/li>\\n<li>Free access to training courses&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Growth and environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p>Product knowledge training&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Real&nbsp;career growth opportunities&nbsp;within a global brand&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>A&nbsp;supportive team culture&nbsp;and supportive managers&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>The chance to represent an&nbsp;international brand known for innovation and quality<\/p>\\n<p>An&nbsp;ESG-certified, people-centered and modern work environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>85% of our leaders started where you are&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A workplace recognized as:<\/strong><\/p>\\n<p>Employer of the Year - Romanian Business Services Forum &amp; Awards 2026<\/p>\\n<p>Most Transformed Workplace - Romanian Business Services Forum &amp; Awards 2025<\/p>\\n<p>Global Top 100 Inspiring Workplaces (2nd globally in 2025)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Proud of our awards:<\/strong><\/p>\\n<p>Artificial Intelligence Excellence Award<\/p>\\n<p>Generative AI Product of the Year<\/p>\\n<p>Brandon Hall HCM Excellence Awards - recognizes talent management, learning, employee development and HR excellence<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>Why Join Us&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>What makes us different&nbsp;&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Build your career with a&nbsp;globally recognized leader&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work with products that&nbsp;improve everyday life at home&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Join a company where people stay because they&nbsp;grow and develop&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Be part of a workplace that values&nbsp;learning, trust, and performance&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\",\"ats_external_id\":\"RO-327\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-19T17:41:37.559+03:00\",\"created_at\":\"2026-07-01T16:26:19.898+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjc?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"421\",\"campaign_id\":\"326\",\"campaign_title\":\"MBFS Accounting \/ Italian \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Collections Specialist with Accounting, Italian and English \u2013 Bucharest\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Are you <strong>fluent in Italian and confident in English<\/strong>? Do you possess strong negotiation and communication skills while joining a team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more?&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Our new opportunity as a <strong>Collection Specialist<\/strong> is made for you then.<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>About the Role<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li><strong>Role details <\/strong><\/li>\\n<\/ul>\\n<p>Location:&nbsp;Bucharest&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work model: <strong>hybrid<\/strong>&nbsp;working model to be discussed after a period of ~6 months based on performance,<strong>&nbsp;in Bucharest<\/strong> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<p>Employment type:&nbsp;Full-time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Contract type:&nbsp;Permanent employment contract&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li><strong>What you will do <\/strong><\/li>\\n<\/ul>\\n<p><strong>Objective of the Role<\/strong>&nbsp;<\/p>\\n<p>The job holder independently manages assigned customers under commercial considerations with the aim of minimizing risks and losses, while complying with all internal and external regulations. &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Key Tasks<\/strong><\/p>\\n<p>&bull; Responsibility for the retail problem loan customer segment from the notice of termination or reminder stage in the case of customers with significant arrears<br \/>&bull; Negotiation and follow-up of repayment agreements, as well as presenting possible solutions to bridge temporary payment difficulties (e.g., payment arrangements, restructuring, collateralization)<br \/>&bull; Review and implementation of risk-reducing measures within the granted authority<br \/>&bull; Termination of contracts and repossession of vehicles, as well as realization of collateral, up to handing over the case to external lawyers or debt collection agencies, while ensuring the objectives of cost minimization and risk reduction<br \/>&bull; Management and processing of insolvency proceedings<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>What We&rsquo;re Looking For&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Must-have requirements&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Advanced Italian<\/li>\\n<li>Medium English<\/li>\\n<li>Professional experience in the collections and accounting sector (1y within the sector OR cumulated experience in collections and accounting)<\/li>\\n<li>Strong communication skills, flexibility, negotiation skills, and assertiveness<\/li>\\n<li>Team player with a reliable and independent working style<\/li>\\n<li>Ability to make decisions based on context and risk analysis<\/li>\\n<li>Fast learner<\/li>\\n<\/ul>\\n<p>&nbsp; <strong>Nice-to-have<\/strong> &nbsp; &nbsp;<\/p>\\n<ul>\\n<li>Strong knowledge of leasing and financing<\/li>\\n<li>Basic knowledge of corporate and insolvency law<\/li>\\n<li>Experience in receivables management<\/li>\\n<li>Commercial (banking) vocational training; additional qualifications desirable<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<p><strong>\ud83c\udfaf What We Offer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Compensation<\/strong><\/p>\\n<ul>\\n<li>Competitive salary&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Private medical subscription<\/li>\\n<li>EAP program (financial, psychological, personal development)<\/li>\\n<li>Relaxing room - chair massage<\/li>\\n<li>Fruits day<\/li>\\n<li>Bookster membership (library)<\/li>\\n<li>Social events (charity)<\/li>\\n<li>Benefit platform (meal tickets, transportation, vouchers &amp; discounts, gym membership, and many more)<\/li>\\n<li>Referral bonuses (you can reach up to 5000 RON, depending on the campaign)<\/li>\\n<li>Eyeglasses discount (&gt; 6 months in the company)<\/li>\\n<li>Easter\/Christmas incentives (&gt; 3 months in the company)<\/li>\\n<li>Fidelity Bonus - for each extra year spent in the company<\/li>\\n<li>Seniority bonus after 2\/5\/10 years in the company<\/li>\\n<li>Free access to training courses&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Growth and environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p>Product knowledge training&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Real&nbsp;career growth opportunities&nbsp;within a global brand&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>A&nbsp;supportive team culture&nbsp;and supportive managers&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>The chance to represent an&nbsp;international brand known for innovation and quality<\/p>\\n<p>An&nbsp;ESG-certified, people-centered and modern work environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>85% of our leaders started where you are&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A workplace recognized as:<\/strong><\/p>\\n<p>Employer of the Year - Romanian Business Services Forum &amp; Awards 2026<\/p>\\n<p>Most Transformed Workplace - Romanian Business Services Forum &amp; Awards 2025<\/p>\\n<p>Global Top 100 Inspiring Workplaces (2nd globally in 2025)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Proud of our awards:<\/strong><\/p>\\n<p>Artificial Intelligence Excellence Award<\/p>\\n<p>Generative AI Product of the Year<\/p>\\n<p>Brandon Hall HCM Excellence Awards - recognizes talent management, learning, employee development and HR excellence<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>Why Join Us&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>What makes us different&nbsp;&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Build your career with a&nbsp;globally recognized leader&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work with products that&nbsp;improve everyday life at home&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Join a company where people stay because they&nbsp;grow and develop&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Be part of a workplace that values&nbsp;learning, trust, and performance&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\",\"ats_external_id\":\"RO-326\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-19T17:41:37.501+03:00\",\"created_at\":\"2026-07-01T16:17:58.639+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjY?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"1594\",\"campaign_id\":\"761\",\"campaign_title\":\"Advisor II, B2B Sales R1743352\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative (Norwegian - speaking) - Hybrid  HE04\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<div><div><div><p><\/p><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as an <b>Inside Sales Representative in Malaga (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As an <b>Inside Sales Representative<\/b> on our team, you will:\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Provide expert assistance to the list of clients and partners using a consultative approach to account management\u00a0<\/p><p>- Create the business environment for sustained growth on the account\u00a0<\/p><p>- Develop and maintain the relationship within the account in order to maintain long term visibility of strategy, plans and competitor activity\u00a0<\/p><p>- Research new sales opportunities within the existing portfolio of accounts\u00a0<\/p><p>- Prepare commercial and technical service proposals - Focus on driving profitability through proactive management - Execute and achieve sales quota and targets\u00a0<\/p><p>- Track, manage, and report ongoing activity relative to sales pipeline.\u00a0<\/p><p>- Timely response and resolution of incoming customer or partner calls\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Are proficient or bilingual in Norwegian with intermediate English<\/p><p>- Have a solid sales background and previous experience in Sales B2B\u00a0<\/p><p>- Have strong communication skills\u00a0<\/p><p>- Are achievement and goal oriented, motivated and self-starter\u00a0<\/p><p>- Have previous experience working with channel\u00a0<\/p><p>- Are dynamic and energetic\u00a0<\/p><p><b>\u00a0<\/b>\u00a0\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Full-time, permanent contract, 39 hours\/week: Monday to Friday 09:00 to 18:00\u00a0<\/p><p>- Salary offer: 21.600 euros gross\/year &#43; up to 7.400 euros gross\/year in bonus<\/p><p>- Friends hunting (referral) bonus\u00a0<\/p><p>- Great office location in Malaga, hybrid<\/p><p>- Full paid training about the company and the project you will be working on\u00a0<\/p><p>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p><i>\u00a0<\/i>\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p>R1743352<\/p><\/div><\/div><\/div>\",\"ats_external_id\":\"R1743352\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1800\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-21T14:57:28.278+02:00\",\"created_at\":\"2026-07-01T16:05:00.207+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Norwegian\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"alessandra.boreggio@concentrix.com\"},\"first_name\":\"Boreggio, Alessandra\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103255681\",\"wid\":\"d13ea653bade103b4f2da200b6950000\",\"descriptor\":\"Lucie Novotn\u00e1 (103255681)\"},{\"id\":\"102541577\",\"wid\":\"da7d7d2449a2101033343026c9780002\",\"descriptor\":\"Alessandra Boreggio (102541577)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-380351\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-RepresentativeInside-Sales-Representative--Norwegian---speaking----Hybrid--HE04_R1743352\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-RepresentativeInside-Sales-Representative--Norwegian---speaking----Hybrid--HE04_R1743352\/apply\",\"job_requisition_id\":\"R1743352\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"802b378014f110265003269079cc0000\",\"descriptor\":\"W0ZZG8 Hpi Coe Generalist Isr\",\"reference_id\":\"W0ZZG8\",\"custom_reference_id\":\"W0ZZG8\",\"company_reference_id\":null},{\"wid\":\"8a79dc80d8021025fc738d5cfcd20000\",\"descriptor\":\"25544 - HPINC - 980008576\",\"reference_id\":\"980008576\",\"custom_reference_id\":\"980008576\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"emilio.zuniga1@concentrix.com\"},\"first_name\":\"Emilio Zuniga Zuniga (102539360)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1743352\",\"wid\":\"2ab13d67a5391016c895a4af1b960000\",\"descriptor\":\"Inside Sales Representative (Norwegian - speaking) - Hybrid  HE04\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"422\",\"campaign_id\":\"325\",\"campaign_title\":\"MBFS Accounting \/ French \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Collections Specialist with Accounting, French and English \u2013 Bucharest\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Are you<strong> fluent in French and confident in English<\/strong>? Do you possess strong negotiation and communication skills while joining a team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more?&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Our new opportunity as a <strong>Collection Specialist<\/strong> is made for you then.<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>About the Role<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li><strong>Role details <\/strong><\/li>\\n<\/ul>\\n<p>Location:&nbsp;Bucharest&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work model: <strong>hybrid<\/strong>&nbsp;working model to be discussed after a period of ~6 months based on performance,<strong>&nbsp;in Bucharest<\/strong> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p>Employment type:&nbsp;Full-time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Contract type:&nbsp;Permanent employment contract&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li><strong>What you will do <\/strong><\/li>\\n<\/ul>\\n<p><strong>Objective of the Role<\/strong>&nbsp;<\/p>\\n<p>The job holder independently manages assigned customers under commercial considerations with the aim of minimizing risks and losses, while complying with all internal and external regulations. &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Key Tasks<\/strong><\/p>\\n<p>&bull; Responsibility for the retail problem loan customer segment from the notice of termination or reminder stage in the case of customers with significant arrears<br \/>&bull; Negotiation and follow-up of repayment agreements, as well as presenting possible solutions to bridge temporary payment difficulties (e.g., payment arrangements, restructuring, collateralization)<br \/>&bull; Review and implementation of risk-reducing measures within the granted authority<br \/>&bull; Termination of contracts and repossession of vehicles, as well as realization of collateral, up to handing over the case to external lawyers or debt collection agencies, while ensuring the objectives of cost minimization and risk reduction<br \/>&bull; Management and processing of insolvency proceedings<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>What We&rsquo;re Looking For&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Must-have requirements&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Advanced French<\/li>\\n<li>Medium English<\/li>\\n<li>Professional experience in the collections and accounting sector (1y within the sector OR cumulated experience in collections and accounting)<\/li>\\n<li>Strong communication skills, flexibility, negotiation skills, and assertiveness<\/li>\\n<li>Team player with a reliable and independent working style<\/li>\\n<li>Ability to make decisions based on context and risk analysis<\/li>\\n<li>Fast learner<\/li>\\n<\/ul>\\n<p>&nbsp; <strong>Nice-to-have<\/strong> &nbsp; &nbsp;<\/p>\\n<ul>\\n<li>Strong knowledge of leasing and financing<\/li>\\n<li>Basic knowledge of corporate and insolvency law<\/li>\\n<li>Experience in receivables management<\/li>\\n<li>Commercial (banking) vocational training; additional qualifications desirable<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<p><strong>\ud83c\udfaf What We Offer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Compensation<\/strong><\/p>\\n<ul>\\n<li>Competitive salary&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Private medical subscription<\/li>\\n<li>EAP program (financial, psychological, personal development)<\/li>\\n<li>Relaxing room - chair massage<\/li>\\n<li>Fruits day<\/li>\\n<li>Bookster membership (library)<\/li>\\n<li>Social events (charity)<\/li>\\n<li>Benefit platform (meal tickets, transportation, vouchers &amp; discounts, gym membership, and many more)<\/li>\\n<li>Referral bonuses (you can reach up to 5000 RON, depending on the campaign)<\/li>\\n<li>Eyeglasses discount (&gt; 6 months in the company)<\/li>\\n<li>Easter\/Christmas incentives (&gt; 3 months in the company)<\/li>\\n<li>Fidelity Bonus - for each extra year spent in the company<\/li>\\n<li>Seniority bonus after 2\/5\/10 years in the company<\/li>\\n<li>Free access to training courses&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Growth and environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p>Product knowledge training&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Real&nbsp;career growth opportunities&nbsp;within a global brand&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>A&nbsp;supportive team culture&nbsp;and supportive managers&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>The chance to represent an&nbsp;international brand known for innovation and quality<\/p>\\n<p>An&nbsp;ESG-certified, people-centered and modern work environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>85% of our leaders started where you are&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>A workplace recognized as:<\/strong><\/p>\\n<p>Employer of the Year - Romanian Business Services Forum &amp; Awards 2026<\/p>\\n<p>Most Transformed Workplace - Romanian Business Services Forum &amp; Awards 2025<\/p>\\n<p>Global Top 100 Inspiring Workplaces (2nd globally in 2025)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Proud of our awards:<\/strong><\/p>\\n<p>Artificial Intelligence Excellence Award<\/p>\\n<p>Generative AI Product of the Year<\/p>\\n<p>Brandon Hall HCM Excellence Awards - recognizes talent management, learning, employee development and HR excellence<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>Why Join Us&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>What makes us different&nbsp;&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Build your career with a&nbsp;globally recognized leader&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work with products that&nbsp;improve everyday life at home&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<div><div>Job Description<\/div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Renewal Specialist in Malaga (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a <b>Renewal Specialist<\/b> in our team, you will:\u00a0\u00a0<\/p><p>-Act as Primary point of contact for the customer during the renewals process, building trust &amp; setting the foundation for long term Microsoft relationship \u00a0<br \/>-Effectively turn renewals leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline) \u00a0<br \/>-Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify upsell\/cross sell opportunities \u00a0<br \/>-Understand customers current Microsoft license position, leading with Microsoft&#39;s cloud technologies to secure customer wins, maximizing up-sell and cross-sell opportunities collaborating with Solution Specialists and other stakeholders as needed \u00a0<br \/>-Support renewal process by engaging &amp; co-ordinating multiple stakeholders (PCM, TCM, CE) aligned to customer needs, ensuring renewal closes on time<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>-Are native or proficient in Dutch with advanced English\u00a0 \u00a0<br \/>-Have 2&#43; years sales experience with a proven track record of success \u00a0<br \/>-Have experience using Microsoft Office Suite applications and passion for cloud technologies \u00a0<br \/>-Possess general knowledge of the IT industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately \u00a0<br \/>-Demonstrate your ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions \u00a0<br \/>-Have an achievement and success-driven personality \u00a0<br \/>-Have experience selling Azure, Office 365, Dynamics 365 or similar solutions (preferred)\u00a0<\/p><p><\/p><p><b>It would be a plus if you have:\u00a0\u00a0<\/b><\/p><p>- Experience working within a technical sales or presales environment preferred<br \/>- Experience in one of these relevant fields: computer science, mathematics or engineering \u00a0<br \/>- Master\u2019s degree. Major or minor in computer science, mathematics or engineering\u00a0\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><p><\/p><p>-Full-time 39h\/week, permanent contract: Monday to Friday from 9:00 \u2013 18:00<br \/>- Base Salary of 25,000 euros gross\/year &#43; up to 4,o00 euros gross\/ year variable bonus and private medical insurance<br \/>-Great office location in Malaga, with a hybrid work model<br \/>-Full paid training about the company and the project you will be working on\u00a0<br \/>-Career development program and specialized courses\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"  Renewal Specialist (German Market) - Hibrid - MT03 \",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Renewal Specialist in Malaga (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a <b>Renewal Specialist<\/b> in our team, you will:\u00a0\u00a0<\/p><p><\/p><p>-Act as Primary point of contact for the customer during the renewals process, building trust &amp; setting the foundation for long term Microsoft relationship \u00a0<\/p><p><\/p><p>-Effectively turn renewals leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline) \u00a0<\/p><p><\/p><p>-Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify upsell\/cross sell opportunities \u00a0<\/p><p><\/p><p>-Understand customers current Microsoft license position, leading with Microsoft&#39;s cloud technologies to secure customer wins, maximizing up-sell and cross-sell opportunities collaborating with Solution Specialists and other stakeholders as needed \u00a0<\/p><p><\/p><p>-Support renewal process by engaging &amp; co-ordinating multiple stakeholders (PCM, TCM, CE) aligned to customer needs, ensuring renewal closes on time<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p><\/p><p>-Are native or proficient in German with advanced English\u00a0 \u00a0<\/p><p><\/p><p>-Have 2&#43; years sales experience with a proven track record of success \u00a0<\/p><p><\/p><p>-Have experience using Microsoft Office Suite applications and passion for cloud technologies \u00a0<\/p><p><\/p><p>-Possess general knowledge of the IT industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately \u00a0<\/p><p><\/p><p>-Demonstrate your ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions \u00a0<\/p><p><\/p><p>-Have an achievement and success-driven personality \u00a0<\/p><p><\/p><p>-Have experience selling Azure, Office 365, Dynamics 365 or similar solutions (preferred)\u00a0<\/p><p><\/p><p><b>It would be a plus if you have:\u00a0\u00a0<\/b><\/p><p><\/p><p>- Experience working within a technical sales or presales environment preferred<\/p><p><\/p><p>- Experience in one of these relevant fields: computer science, mathematics or engineering<\/p><p><\/p><p>- Master\u2019s degree. Major or minor in computer science, mathematics or engineering\u00a0\u00a0<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/p><p><\/p><p>In this role, we offer benefits that help support your<b> unique lifestyle:\u00a0<\/b><\/p><p><\/p><p>-Full-time 39h\/week, permanent contract: Monday to Friday from 9:00 \u2013 18:00<\/p><p>- Base Salary of 25,000 euros gross\/year &#43; up to 4,000 euros gross\/ year variable bonus and private medical insurance<\/p><p>-Great office location in Malaga, with a hybrid work model<\/p><p>-Full paid training about the company and the project you will be working on\u00a0<\/p><p>-Career development program and specialized courses\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<div><\/div><div><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Renewal Specialist in Malaga (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a <b>Renewal Specialist<\/b> in our team, you will:\u00a0\u00a0<\/p><p><\/p><p>-Act as Primary point of contact for the customer during the renewals process, building trust &amp; setting the foundation for long term Microsoft relationship \u00a0<br \/>-Effectively turn renewals leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline) \u00a0<br \/>-Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify upsell\/cross sell opportunities \u00a0<br \/>-Understand customers current Microsoft license position, leading with Microsoft&#39;s cloud technologies to secure customer wins, maximizing up-sell and cross-sell opportunities collaborating with Solution Specialists and other stakeholders as needed \u00a0<br \/>-Support renewal process by engaging &amp; co-ordinating multiple stakeholders (PCM, TCM, CE) aligned to customer needs, ensuring renewal closes on time<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p><\/p><p>-Are native or proficient in English\u00a0 \u00a0<br \/>-Have 2&#43; years sales experience with a proven track record of success \u00a0<br \/>-Have experience using Microsoft Office Suite applications and passion for cloud technologies \u00a0<br \/>-Possess general knowledge of the IT industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately \u00a0<br \/>-Demonstrate your ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions \u00a0<br \/>-Have an achievement and success-driven personality \u00a0<br \/>-Have experience selling Azure, Office 365, Dynamics 365 or similar solutions (preferred)\u00a0<\/p><p><\/p><p><b>It would be a plus if you have:\u00a0\u00a0<\/b><\/p><p>- Experience working within a technical sales or presales environment preferred<br \/>- Experience in one of these relevant fields: computer science, mathematics or engineering \u00a0<br \/>- Master\u2019s degree. Major or minor in computer science, mathematics or engineering\u00a0\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><p><\/p><p>-Full-time 39h\/week, permanent contract: Monday to Friday from 9:00 \u2013 18:00<br \/>- Base Salary of 25,000 euros gross\/year &#43; up to 4,000 euros gross\/ year variable bonus and private medical insurance<br \/>-Great office location in Malaga, with a hybrid work model<br \/>-Full paid training about the company and the project you will be working on\u00a0<br \/>-Career development program and specialized courses\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<br \/><span>R1742932<\/span><\/p><\/div>\",\"ats_external_id\":\"R1742932\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"2083.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-25T14:35:09.721+02:00\",\"created_at\":\"2026-06-30T18:05:17.191+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NDc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NDc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. \\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services. \\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year. \\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. \\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><p><b><span>Position Summary<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>As a<span>\u00a0<\/span><\/span><\/span><b><span>Senior Cloud Infrastructure &amp; Operations Engineer<\/span><\/b><span><span>, you will join the Information Systems Department to support our SaaS transformation. You will help build,<span>\u00a0<\/span><\/span><span>optimize<\/span><span>, and secure high-availability platforms while contributing to the migration of legacy environments to AWS.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Business Hours:<\/span><\/b><span><span><span>\u00a0<\/span>9:00 AM \u2013 6:00 PM local tim<\/span><span>e<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><div><div><div><p><b><span>Responsibilities<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Deploy and<span>\u00a0<\/span><\/span><span>maintain<\/span><span><span>\u00a0<\/span>platforms that are<span>\u00a0<\/span><\/span><span>highly available<\/span><span>, secure, and performant<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Support and enforce continuous integration, platform upgrades, and monitoring practices<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Analyze and resolve issues related to vulnerabilities, performance, scalability, and platform functionality<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Partner and communicate effectively with internal stakeholders and external partners<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Create and<span>\u00a0<\/span><\/span><span>maintain<\/span><span><span>\u00a0<\/span>technical documentation, operational procedures, and process guides<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Lead or support the migration of legacy platforms to AWS<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Help ensure infrastructure reliability and operational stability across production platforms<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Contribute to best practices in cloud operations, automation, and infrastructure management<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Complete all assigned, mandatory training within the<span>\u00a0<\/span><\/span><span>timeframe<\/span><span><span>\u00a0<\/span>provided.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Conduct and\/or<span>\u00a0<\/span><\/span><span>participate<\/span><span><span>\u00a0<\/span>in regularly scheduled 1:1<span>\u00a0<\/span><\/span><span>meetings<\/span><span><span>\u00a0<\/span>with your direct manager and\/or direct reports.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><\/p><p><b><span>Qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Experience supporting and managing production platforms<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong hands-on experience with\u202f<\/span><\/span><b><span>Linux, PostgreSQL, Ansible, Terraform, Git,<span>\u00a0<\/span><\/span><span>AWS<\/span><span><span>\u00a0<\/span><\/span><span>and Docker<\/span><\/b><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Knowledge of system security principles, including\u202f<\/span><\/span><b><span>ISO-27001<\/span><\/b><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience working with high-availability platforms and environments<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to work independently with a high degree of ownership and accountability<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Pragmatic, analytical, and concise problem-solving 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Au quotidien, tu seras amen&eacute;(e) &agrave; :<\/p>\\n<ul>\\n<li>R&eacute;pondre aux demandes des clients par t&eacute;l&eacute;phone, e-mail et\/ou chat avec professionnalisme.<\/li>\\n<li>Assister les utilisateurs dans la r&eacute;solution de probl&egrave;mes techniques li&eacute;s &agrave; la plateforme.<\/li>\\n<li>Accompagner les clients dans la navigation et l'utilisation des diff&eacute;rentes fonctionnalit&eacute;s.<\/li>\\n<li>Expliquer clairement les outils disponibles afin d'aider les utilisateurs &agrave; g&eacute;rer leurs finances en toute confiance.<\/li>\\n<li>Garantir une exp&eacute;rience client de qualit&eacute; en apportant des solutions adapt&eacute;es &agrave; chaque situation.<\/li>\\n<\/ul>\\n<p><strong>Le profil que nous recherchons<\/strong><\/p>\\n<p>Tu as toutes les chances de r&eacute;ussir dans ce poste si :<\/p>\\n<ul>\\n<li>Tu ma&icirc;trises parfaitement le fran&ccedil;ais, &agrave; l'&eacute;crit comme &agrave; l'oral.<\/li>\\n<li>Tu poss&egrave;des d'excellentes comp&eacute;tences en communication et en r&eacute;daction.<\/li>\\n<li>Tu appr&eacute;cies le contact avec les clients et sais faire preuve d'&eacute;coute et d'empathie.<\/li>\\n<li>Tu es organis&eacute;(e), proactif(ve) et orient&eacute;(e) vers la recherche de solutions.<\/li>\\n<li>Tu aimes travailler en &eacute;quipe tout en faisant preuve d'autonomie.<\/li>\\n<li>Tu es motiv&eacute;(e) &agrave; apprendre et &agrave; &eacute;voluer dans un environnement international.<\/li>\\n<\/ul>\\n<p>M&ecirc;me si tu ne r&eacute;ponds pas &agrave; tous les crit&egrave;res, nous t'encourageons &agrave; postuler. Nous sommes convaincus que le potentiel et la motivation font toute la diff&eacute;rence.<\/p>\\n<p><strong>Ce que nous t'offrons<\/strong><\/p>\\n<ul>\\n<li>Un salaire comp&eacute;titif compl&eacute;t&eacute; par une prime de performance.<\/li>\\n<li>Une formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e d&egrave;s ton arriv&eacute;e.<\/li>\\n<li>Un accompagnement continu et des programmes de d&eacute;veloppement professionnel.<\/li>\\n<li>De r&eacute;elles perspectives d'&eacute;volution au sein d'une entreprise internationale o&ugrave; pr&egrave;s de 80 % des managers sont issus de promotions internes.<\/li>\\n<li>Un programme de cooptation (Refer a Friend).<\/li>\\n<li>Un environnement de travail multiculturel, dynamique et collaboratif.<\/li>\\n<li><strong>Des installations modernes dans des locaux r&eacute;cemment r&eacute;nov&eacute;s, id&eacute;alement situ&eacute;s au c&oelig;ur de Braga, offrant un acc&egrave;s facile aux transports en commun, aux commerces, aux restaurants ainsi qu'aux principaux services de la ville.<\/strong><\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Pr&ecirc;t(e) &agrave; relever un nouveau d&eacute;fi ?<\/strong><\/p>\\n<p>Rejoins Concentrix et construis une carri&egrave;re au sein d'une entreprise reconnue &agrave; l'&eacute;chelle mondiale pour son engagement envers ses collaborateurs.<\/p>\\n<p>Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440 000 collaborateurs &agrave; travers le monde ont choisi Concentrix pour d&eacute;velopper leur carri&egrave;re.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong><em>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, ce poste est ouvert uniquement aux candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal.<\/em><\/strong><\/p>\",\"ats_external_id\":\"PT-1140\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T00:59:03.910+01:00\",\"created_at\":\"2026-06-30T11:23:51.622+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTQw?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTQw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1083\",\"campaign_id\":\"21193\",\"campaign_title\":\"Supervisor, Facility Management R1730705\",\"campaign_type\":\"job_application\",\"job_title\":\"Supervisor, Facility Management\",\"street\":\"PHL Cagayan de Oro - 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PMs are engaged on an end-to-end model (Solutioning to Implementation) Projects types may be internal or external, simple to complex.\",\"long_description\":\"<p>1. Engage on solutioning and create Transition Plans along with pricing via CPT<\/p><p>2. Execute projects as awarded according to CNX process<\/p><p>3. Resolve risks\/issues that may impact the project<\/p><p>4. Manage stakeholders (internal and external) effectively.<\/p><p>5. Manage change\/s in the project.<\/p><p>6. Develop and update project plans, project dashboards, and publish weekly reports as needed<\/p><p>7. Maintain organized project documentation, case studies for PMO repository.<\/p><p>8. Support initiatives within the geo, the PMO team and CNX<\/p><p>9. 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Support internal PMO initiatives<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2049\",\"campaign_id\":\"req-5077106222294f24\",\"campaign_title\":\"Customer Service Rep (Bilingual: English \/ Spanish) (Seasonal) Remote\",\"campaign_type\":null,\"job_title\":\"Customer Service Rep (Bilingual: English \/ Spanish) (Seasonal) Remote\",\"street\":null,\"address\":null,\"city\":\"Work At Home\",\"state\":\"Work At Home\",\"postal_code\":\"43201\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p><strong><em>MUST SPEAK BOTH <u>SPANISH<\/u>&nbsp;AND <u>ENGLISH<\/u>&nbsp;FLUENTLY<\/em><\/strong><\/p><p><\/p><p>\u00a1\u00danete a nuestro galardonado equipo \u201cOne Concentrix\u201d como Representante de Servicio al Cliente Biling\u00fce remoto! Buscamos personas apasionadas que quieran marcar la diferencia ofreciendo experiencias y soluciones excepcionales a una de las marcas m\u00e1s conocidas del mundo. Si est\u00e1s listo para crecer con una empresa Fortune 500 con una cultura inclusiva y premiada, tu nueva carrera empieza aqu\u00ed. (Se anima a los veteranos militares a postularse.)<\/p><p><\/p><p><strong>UNA NUEVA CARRERA IMPULSADA POR TI<\/strong><\/p><p>\u00bfEst\u00e1s buscando un cambio de carrera \u201ctrabajando desde casa\u201d con una organizaci\u00f3n global innovadora que fomente una verdadera cultura inclusiva centrada en las personas y un sentido genuino de pertenencia? \u00bfTe gustar\u00eda unirte a una empresa Fortune 500 que cada a\u00f1o recibe premios como \u201c<strong>Los Mejores Lugares para Trabajar del Mundo<\/strong>\u201d, \u201c<strong>Mejor Cultura Empresarial<\/strong>\u201d y \u201c<strong>Mejores Empresas para Crecimiento Profesional<\/strong>\u201d? \u00a1Entonces un puesto de Representante de Servicio al Cliente remoto en Concentrix es el lugar ideal para ti!<\/p><p>Como Representante de Servicio al Cliente remoto (Biling\u00fce: Ingl\u00e9s \/ Espa\u00f1ol) (estacional), te unir\u00e1s a un equipo org\u00e1nicamente diverso de todo el mundo, donde todos los miembros contribuyen y apoyan el \u00e9xito y bienestar de los dem\u00e1s, orgullosamente unidos como \u201ccambiadores de juego\u201d. Juntos, servimos como el socio de transformaci\u00f3n inteligente para las marcas m\u00e1s reconocidas del mundo, ofreciendo experiencias excepcionales a los clientes con innovaci\u00f3n impulsada por la tecnolog\u00eda.<\/p><p><\/p><p><strong>CRECIMIENTO PROFESIONAL Y DESARROLLO PERSONAL<\/strong><br>&nbsp;<\/p><p>Esta es una excelente oportunidad de teletrabajo que te permitir\u00e1 reimaginar una nueva trayectoria profesional y, al mismo tiempo, cultivar amistades para toda la vida. Te brindaremos toda la capacitaci\u00f3n, las tecnolog\u00edas y el apoyo continuo que necesitas para alcanzar el \u00e9xito. Adem\u00e1s, en Concentrix, existe un verdadero potencial de crecimiento profesional (y personal). De hecho, \u00a1aproximadamente el 80 % de nuestros gerentes y l\u00edderes han sido ascendidos internamente! Por eso, ofrecemos una gama de programas GRATUITOS de Aprendizaje y Desarrollo de Liderazgo, dise\u00f1ados para guiarte hacia la carrera que siempre has so\u00f1ado.<\/p><p><\/p><p><strong>LO QUE HAR\u00c1S EN ESTE ROL<\/strong><\/p><p><\/p><p>Como representante de servicio al cliente (estacional) que trabaja desde casa, usted:<\/p><ul><li><p>Brindar soporte al cliente entrante utilizando una gu\u00eda de flujo de llamadas en el idioma preferido del cliente<\/p><\/li><li><p>Ayudar a los clientes a resolver problemas t\u00e9cnicos b\u00e1sicos<\/p><\/li><li><p>Rastrear, documentar y recuperar informaci\u00f3n en bases de datos<\/p><\/li><li><p>Ofrecer productos y\/o servicios adicionales<\/p><\/li><li><p>Ofrecer experiencias expertas al cliente\u2026con una sonrisa<\/p><\/li><\/ul><p><\/p><p><strong>SUS CALIFICACIONES<\/strong><\/p><p><\/p><p>Sus habilidades, integridad, conocimiento y genuina compasi\u00f3n aportar\u00e1n valor y \u00e9xito en cada interacci\u00f3n con el cliente. Otros requisitos para nuestro puesto de Representante de Servicio al Cliente (estacional) (Remoto) incluyen:<\/p><ul><li><p>La capacidad de leer, escribir y hablar con fluidez tanto en espa\u00f1ol como en ingl\u00e9s.<\/p><\/li><li><p>M\u00e1s de 1 a\u00f1o de experiencia en atenci\u00f3n al cliente<\/p><\/li><li><p>Disponibilidad abierta<\/p><\/li><li><p>Un diploma de escuela secundaria o GED<\/p><\/li><li><p>Un entorno tranquilo y sin distracciones para trabajar en su casa.<\/p><\/li><li><p>Competencia en multitareas de ritmo r\u00e1pido<\/p><\/li><li><p>Af\u00e1n por aprender nuevas tecnolog\u00edas<\/p><\/li><li><p>S\u00f3lidas habilidades de navegaci\u00f3n inform\u00e1tica y conocimiento de PC.<\/p><\/li><li><p>Una computadora de escritorio o port\u00e1til para completar las pruebas de PC e Internet; se puede proporcionar una computadora de trabajo seg\u00fan el puesto ofrecido, pero no est\u00e1 garantizada (se discutir\u00e1 m\u00e1s a fondo con un reclutador)<\/p><\/li><li><p>Internet de alta velocidad (sin conexi\u00f3n inal\u00e1mbrica\/puntos de acceso ni sat\u00e9lite) y un tel\u00e9fono inteligente<\/p><\/li><li><p>Debe residir en los Estados Unidos y tener una direcci\u00f3n estadounidense v\u00e1lida para residir.<\/p><\/li><\/ul><p><\/p><p><strong>\u00bfQU\u00c9 HAY PARA TI?<\/strong><\/p><p><\/p><p>Una de las creencias culturales de nuestra empresa dice: \u00abDefendemos a nuestra gente\u00bb. Por eso, invertimos significativamente en nuestros innovadores, nuestra infraestructura y nuestras capacidades para garantizar el \u00e9xito a largo plazo tanto de nuestros equipos como de nuestros clientes. Invertiremos en TI para impulsar tu trayectoria profesional y tu desarrollo personal. Los beneficios disponibles para los empleados estadounidenses elegibles en este puesto incluyen:<\/p><ul><li><p>El salario base para este puesto es de $15 a $18 por hora (el salario no ser\u00e1 inferior al salario m\u00ednimo vigente). Los salarios reales variar\u00e1n seg\u00fan el lugar de trabajo, las cualificaciones, las habilidades, la educaci\u00f3n, la experiencia y las competencias. Los beneficios disponibles para los empleados elegibles incluyen seguro m\u00e9dico, dental y de la vista, programa integral de asistencia al empleado (PAE), plan de jubilaci\u00f3n 401(k), d\u00edas libres y festivos remunerados, y d\u00edas de capacitaci\u00f3n remunerados. Aceptamos solicitudes para este puesto de forma continua.<\/p><\/li><li><p>Opci\u00f3n de inscripci\u00f3n a DailyPay para acceder al pago \\\"anticipado\\\" cuando lo desee<\/p><\/li><li><p>Capacitaci\u00f3n pagada e incentivos basados \u200b\u200ben el desempe\u00f1o<\/p><\/li><li><p>Oportunidades lucrativas de bonificaci\u00f3n por recomendaci\u00f3n de empleados<\/p><\/li><li><p>Oportunidades de networking empresarial con grupos organizados en los siguientes temas: Red de mujeres, profesionales negros, orgullo LGBTQ+, capacidad (discapacidades), neurodiversidad din\u00e1mica, mujeres en tecnolog\u00eda, campeones de OneEarth y m\u00e1s<\/p><\/li><li><p>Programas de salud y bienestar con socios capacitados para ayudar a promover un yo saludable.<\/p><\/li><li><p>Programas de mentor\u00eda que apoyan su gratificante trayectoria profesional.<\/p><\/li><li><p>Comodidad para trabajar desde casa<\/p><\/li><li><p>Programas y eventos que apoyan la diversidad, la equidad y la inclusi\u00f3n, as\u00ed como la ciudadan\u00eda global, la sostenibilidad y el apoyo comunitario.<\/p><\/li><\/ul><p><\/p><p>Celebraciones por el D\u00eda de Concentrix, el D\u00eda de agradecimiento a quienes cambian el juego, la Semana de servicio al cliente, el D\u00eda Mundial de la Limpieza, #MyOneEarthPromise y m\u00e1s<\/p><p><\/p><p><strong>\u00a1REINVENTA LA MEJOR VERSI\u00d3N DE TI!<\/strong><\/p><p>Si todo esto te parece el siguiente paso perfecto en tu trayectoria profesional, queremos saber de ti. Aplica hoy y descubre por qu\u00e9 medio mill\u00f3n de personas que cambian las reglas del juego en todo el mundo llaman a Concentrix su \u201cempleador preferido\u201d.<\/p><p><strong>DISPONIBILIDAD DE EMPLEO<\/strong><\/p><p>Aceptamos solicitudes para este puesto de manera continua. Actualmente es para una vacante inmediata existente; sin embargo, tambi\u00e9n estamos considerando solicitudes para futuras oportunidades a medida que surjan. Animamos a todos los candidatos interesados a postularse.<\/p><p><\/p><hr><p><\/p><p>Join our award-winning \u201cOne Concentrix\u201d team as a remote Bilingual Customer Service Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a seasonal remote Customer Service Representative at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote Customer Service Representative (Bilingual: English \/ Spanish), you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p>As a Bilingual Customer Service Representative working from home, you will:<\/p><ul><li><p>Provide inbound customer support using a call flow guide in the customer\u2019s preferred language<\/p><\/li><li><p>Help customers resolve basic technical issues<\/p><\/li><li><p>Track, document, and retrieve information in databases<\/p><\/li><li><p>Offer additional products and\/or services<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile<\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Bilingual Customer Service Representative (Remote) role include:<\/p><ul><li><p>The ability to read, write and speak fluently both Spanish and English<\/p><\/li><li><p>1+ year of customer service experience<\/p><\/li><li><p>Open availability<\/p><\/li><li><p>Interest in seasonal opportunities<\/p><\/li><li><p>A high school diploma or GED<\/p><\/li><li><p>A quiet, distraction-free environment to work from in your home<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Strong computer navigation skills and PC knowledge<\/p><\/li><li><p>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/p><\/li><li><p>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/p><\/li><li><p>Must reside in the United States and have a valid U.S. address for residence<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li><p>The base salary range for this position is $15-$18\/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Paid training and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>Work-from-home convenience<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-5077106222294f24\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-06-29T19:21:56.519Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/75CR4ZF2SMRXNZF7ZJH5RE14E3ZD2GWR\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/75CR4ZF2SMRXNZF7ZJH5RE14E3ZD2GWR\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1085\",\"campaign_id\":\"21156\",\"campaign_title\":\"Associate, Training &amp; Quality R1729675\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales coach\",\"street\":\"SWE Kalmar - Borgm\u00e4staregatan 5\",\"address\":\"SWE Kalmar - Borgm\u00e4staregatan 5\",\"city\":\"Kalmar\",\"state\":null,\"postal_code\":\"392 35\",\"region\":null,\"country\":\"Sweden\",\"short_description\":\"\",\"long_description\":\"<div><p><b>We&#39;re Looking for a Driven Sales Coach<\/b><\/p><p>We are seeking a motivated and results-oriented <b>Sales Coach<\/b> who will be responsible for improving the sales and quality performance of individual Sales and Service Representatives. In this role, you will monitor calls and provide both one-on-one and group coaching to help employees enhance their sales skills and overall performance.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p>Improve sales and quality results through coaching and development of Sales and Service Representatives.<\/p><\/li><li><p>Identify sales and quality improvement opportunities for individuals and the contact center as a whole.<\/p><\/li><li><p>Develop action plans to leverage new and existing opportunities related to sales, products, and services.<\/p><\/li><li><p>Create and deliver performance improvement materials focused on specific products and\/or sales and quality skills.<\/p><\/li><li><p>Analyze and document employee interactions and monitor the effectiveness of coaching initiatives.<\/p><\/li><li><p>Collaborate closely with Team Leaders.<\/p><\/li><li><p>Report identified opportunities regarding scripts, processes, and systems.<\/p><\/li><li><p>Document coaching sessions and interactions with Sales and Service Representatives.<\/p><\/li><li><p>Follow up on coaching effectiveness by measuring performance improvements.<\/p><\/li><li><p>Provide recommendations based on observations related to scripts, call flows, and system optimization opportunities.<\/p><\/li><\/ul><p><\/p><p><b>Education &amp; Professional Qualifications<\/b><\/p><ul><li><p>3 to 5 years of relevant experience, or an equivalent combination of education and professional experience.<\/p><\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b><\/p><ul><li><p>Proficiency in Microsoft Office applications, particularly Word and Excel.<\/p><\/li><li><p>Strong analytical skills.<\/p><\/li><li><p>Previous experience in a telemarketing or contact center environment.<\/p><\/li><li><p>Thorough understanding of effective sales techniques and their practical application.<\/p><\/li><li><p>Excellent verbal and written communication skills.<\/p><\/li><li><p>Positive and approachable personality.<\/p><\/li><li><p>Ability to guide individuals toward achieving goals through negotiation, teamwork, motivation, and people development, while serving as a role model within the organization.<\/p><\/li><li><p>Strong decision-making, innovation, and problem-solving abilities.<\/p><\/li><li><p>Ability to establish and execute action plans to achieve specific objectives while leveraging available resources effectively.<\/p><\/li><li><p>Proven coaching and performance development skills, including the ability to provide constructive feedback and implement successful action plans.<\/p><\/li><li><p>Detail-oriented with a strong focus on sales performance.<\/p><\/li><li><p>Excellent support skills and ability to perform well under pressure.<\/p><\/li><li><p><b>English (C1)<\/b><\/p><\/li><li><p><b>Swedish (C1)<\/b><\/p><\/li><\/ul><p><\/p><p>Role Details<\/p><p>&#x1f4c5; 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This role encompasses managing various project types, including Managed Services, Turnkey Implementations, and administrative support initiatives. \\n\\n \\nKey Responsibilities \\nProject Planning and Execution \\nDevelop and maintain detailed project plans, schedules, and deliverables to ensure successful project execution. \\nMonitor and track project progress, ensuring adherence to timelines, budgets, and quality standards. \\nCoordinate with internal and external stakeholders to ensure alignment and clarity on project objectives and requirements. \\n \\nEscalation Management \\nAct as the first point of escalation for project-related concerns, addressing and resolving issues in a timely and effective manner. \\nIdentify risks and develop mitigation strategies to minimize disruptions during project execution. \\nProject Coordination and Communication \\nServe as the primary point of contact for clients and internal teams, providing regular updates on project status and milestones. \\nFacilitate project meetings, prepare progress reports, and maintain clear documentation of decisions and actions. \\nWork closely with cross-functional teams, including Technical Architects, CX Consultants, and Pre-Sales teams, to ensure smooth project delivery. \\nManagement of Multiple Project Types \\nOversee and deliver projects across diverse domains, including: \\nManaged Services: Ensure ongoing operational support and service delivery. \\nTurnkey Implementation: Manage the end-to-end implementation of comprehensive solutions. \\nAdministrative Support: Handle operational tasks and support initiatives as required. \\nPerformance Monitoring and Reporting \\nTrack and report on key project metrics, including performance, milestones, and financials. \\nEnsure that billing milestones are met and aligned with project deliverables. \\nConduct post-project evaluations to identify areas for improvement and implement lessons learned. \\nQualifications \\nBachelor\u2019s degree in Business Administration, Project Management, Information Technology, or a related field. \\nProven experience (3\u20135 years) in project management, preferably within the technology or CX domain. \\nStrong understanding of project management methodologies and tools (e.g., Agile, Scrum, Waterfall). \\nExcellent problem-solving and organizational skills, with the ability to manage multiple projects simultaneously. \\nExceptional communication skills, with the ability to work effectively with cross-functional teams and stakeholders at all levels. \\nProficiency in project management tools such as Microsoft Project, Jira, or similar platforms. \\nPMP, PRINCE2, or equivalent certification is a plus. \\nKey Competencies & Skills \\nLeadership: Ability to guide teams toward achieving project goals. \\nProblem Solving: Strong analytical skills to identify and resolve issues efficiently. \\nAdaptability: Capacity to handle diverse project types and adapt to evolving requirements. \\nCollaboration: Strong interpersonal skills for managing client and team relationships effectively. \\nAttention to Detail: Focus on ensuring quality and accuracy in all aspects of project management.\",\"long_description\":null,\"ats_external_id\":\"R1741246\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"1300000\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-07-25T04:48:28.535+08:00\",\"created_at\":\"2026-06-29T18:07:36.890+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTE1NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower\/Sr-Project-Manager_R1741246\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-EXXAT-02\",\"wid\":\"740544c0a47f01c670b59f901f11a068\",\"descriptor\":\"PHL Quezon City - 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43, Boulevard Ibn Sina, Agdal\",\"address\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\",\"city\":\"Rabat\",\"state\":\"Rabat\",\"postal_code\":\"10000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\n\\nAccountable for the successful client\u2019s IT Transitions . Manage projects through their complete lifecycle from initiation to closure and handover to the business and IT operations. Manage projects using the agreed project management methodologies and documentation to ensure delivery is in line with scope, timeline, and budget. Ensure effective governance, tracking, monitoring reporting, and communication is in place to keep stakeholders up to date with progress, risks and issues.\",\"long_description\":\"<p>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/p><p>Concentrix is the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p><b>Position Summary: <\/b><\/p><p>Accountable for the successful client transition and internal IT initiatives. Manage projects through their complete lifecycle from initiation to closure and handover to the business and IT operations. Manage projects using the agreed project management methodologies and documentation to ensure delivery is in line with scope, timeline, and budget. Ensure effective governance, tracking, monitoring, reporting, and communication are in place to keep stakeholders up to date with progress, risks, and issues.<\/p><p><\/p><p><b>You Will:<\/b><\/p><p><b>Lead end-to-end project delivery<\/b><\/p><ul><li><p>Plan and execute technology transition projects within agreed-upon\u00a0<b>scope, timeline, and budget<\/b>.<\/p><\/li><\/ul><p><b>Manage project structure and reporting<\/b><\/p><ul><li><p>Maintain\u00a0<b>project plans, communication plans, documentation, governance, and stakeholder reporting<\/b>.<\/p><\/li><\/ul><p><b>Coordinate cross-functional teams<\/b><\/p><ul><li><p>Guide project teams, workstream leads, and SMEs to ensure smooth execution and issue resolution.<\/p><\/li><\/ul><p><b>Monitor budget, risks, and quality<\/b><\/p><ul><li><p>Tracks\u00a0<b>spend, risks, issues, and contingency actions<\/b>\u00a0while ensuring adherence to Concentrix project management standards.<\/p><\/li><\/ul><p><b>Support regional technology transitions<\/b><\/p><ul><li><p>Enable successful delivery of\u00a0<b>technology transition projects<\/b>\u00a0for an assigned Concentrix region.<\/p><\/li><\/ul><p><b>You Have:<\/b><\/p><p><b>Bilingual and client-focused<\/b><\/p><ul><li><p>Fluent in\u00a0<b>English and French<\/b>\u00a0with a strong focus on\u00a0<b>client satisfaction<\/b>.<\/p><\/li><\/ul><p><b>Qualified in project management<\/b><\/p><ul><li><p>Bachelor\u2019s degree preferred, with a\u00a0<b>project management certification<\/b>\u00a0such as\u00a0<b>PMI, PRINCE2, Agile, or Lean Six Sigma<\/b>.<\/p><\/li><\/ul><p><b>Experienced in delivery and risk control<\/b><\/p><ul><li><p>Proven ability to manage\u00a0<b>multiple projects, risks, budgets, costs, and deadlines<\/b>\u00a0in fast-paced environments.<\/p><\/li><\/ul><p><b>Capable of leading complex project environments<\/b><\/p><ul><li><p>Able to handle\u00a0<b>conflict resolution, stakeholder influence, prioritization, and project execution<\/b>\u00a0across teams.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1736269\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":\"15712.58\",\"salary_type\":\"monthly\",\"salary_currency\":\"MAD\",\"updated_at\":\"2026-08-06T18:06:32.080+08:00\",\"created_at\":\"2026-06-29T18:07:35.570+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTE1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---43-Boulevard-Ibn-Sina-Agdal\/Project-Manager_R1736269\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"df68c94cc420101ac0bccc43f7870000\",\"descriptor\":\"Concentrix Multimedia\",\"reference_id\":\"WMO02\",\"organization_reference_id\":\"WMO02\"},\"location\":{\"city\":\"Rabat\",\"state\":\"Rabat\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"10000\",\"primary_location\":{\"id\":\"MA-RAB-IBNSI-01\",\"wid\":\"e3ece62c945d101d479a46ec73ce0000\",\"descriptor\":\"MAR Rabat - 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Somos el l&iacute;der mundial en tecnolog&iacute;a y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas &mdash;las que utilizas d&iacute;a a d&iacute;a&mdash; a mejorar sus negocios con tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses.<\/p>\\n<p>Si buscas crecer, como Agente de Soporte T&eacute;cnico en Valencia (presencial), formar&aacute;s parte de nuestro equipo innovador, impulsando marcas l&iacute;deres en sectores como tecnolog&iacute;a, finanzas, viajes, moda, sanidad y mucho m&aacute;s.<\/p>\\n<p>Crecimiento profesional y desarrollo personal<\/p>\\n<p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar &laquo;amigos para toda la vida&raquo; al mismo tiempo. Te daremos toda la formaci&oacute;n, las tecnolog&iacute;as m&aacute;s avanzadas y el apoyo continuo que necesitar&aacute;s para triunfar.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Lo que har&aacute;s en este puesto<\/strong><\/p>\\n<p>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.<\/p>\\n<p>Como Agente de Soporte T&eacute;cnico Telef&oacute;nico, deber&aacute;s:<\/p>\\n<p>- Proporcionar atenci&oacute;n al cliente a trav&eacute;s de tel&eacute;fono y correo electr&oacute;nico, garantizando una experiencia excepcional en el uso de nuestros productos<br \/>- Realizar un diagn&oacute;stico inicial de las incidencias reportadas, identificando posibles aver&iacute;as funcionales y determinando la mejor soluci&oacute;n<br \/>- Gestionar las solicitudes de los clientes, manteni&eacute;ndolos informados en todo momento sobre el estado de sus casos y ofreciendo respuestas &aacute;giles y eficaces<br \/>- Coordinar visitas con el servicio t&eacute;cnico cuando sea necesario, asegurando una resoluci&oacute;n eficiente y en tiempo de los problemas<br \/>- Contribuir a la mejora continua de la satisfacci&oacute;n del cliente, recopilando feedback y proponiendo mejoras en procesos y servicio<br \/>- Tu papel ser&aacute; clave para garantizar una experiencia sin fricciones para nuestros clientes, combinando habilidades de atenci&oacute;n, an&aacute;lisis y resoluci&oacute;n t&eacute;cnica para mantener altos est&aacute;ndares de calidad y servicio.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tus competencias<\/strong><\/p>\\n<p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego: personas de or&iacute;genes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem&aacute;s e ir un paso m&aacute;s all&aacute; del WOW para nuestros clientes encajar&aacute; perfectamente con lo que hacemos.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Formaremos un buen equipo si t&uacute; tienes:<\/strong><\/p>\\n<p>- Nivel biling&uuml;e de castellano y gallego nativo<br \/>- Buena comunicaci&oacute;n verbal y escrita<br \/>- Orientaci&oacute;n al cliente, empat&iacute;a y flexibilidad<br \/>- Capacidad de trabajo en equipo, organizaci&oacute;n y alta motivaci&oacute;n<br \/>- Habilidades de negociaci&oacute;n y orientaci&oacute;n comercial<\/p>\\n<p>Ser&iacute;a una ventaja si tienes:<\/p>\\n<p>- Conocimientos IT a nivel avanzado<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&iquest;No cumples todos los requisitos?<\/strong><\/p>\\n<p>Nos dedicamos a crear un entorno de trabajo diverso, inclusivo y aut&eacute;ntico donde todos puedan aprender y desarrollarse. Si crees que no cumples con todos los requisitos, te animamos a postularte. Haremos todo lo posible por encontrar el puesto adecuado para ti, ahora o en el futuro.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Lo que ofrecemos<\/strong><\/p>\\n<p>- Contrato de 30h con horario de 12:00 a 18:00<br \/>- Oficina en excelente ubicaci&oacute;n en Valencia<\/p>\\n<p>- Salario:&nbsp;13,886.01&euro;&nbsp;brutos&nbsp;+ hasta 1,143.05&euro;&nbsp;brutos&nbsp;en&nbsp;bonus&nbsp;anual&nbsp;<br \/>- Bonificaci&oacute;n por recomendaci&oacute;n &nbsp;<br \/>- Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<br \/>- Programa de desarrollo profesional y cursos especializados<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experimenta tu mejor versi&oacute;n<\/strong><\/p>\\n<p>En Concentrix, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes tambi&eacute;n lo hacen.<\/p>\\n<p>Si esto suena como el siguiente paso en tu carrera, queremos saber de ti. 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Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia\",\"country\":\"Spain\",\"short_description\":\"Gestor telef\u00f3nico y ventas (Vasco nativo) -On-site- LL01\",\"long_description\":\"<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Experimenta&nbsp;una&nbsp;carrera&nbsp;que&nbsp;redefine&nbsp;reglas&nbsp;del juego&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>&iquest;Listo para&nbsp;dar&nbsp;el&nbsp;siguiente&nbsp;gran paso? Somos el&nbsp;l&iacute;der&nbsp;mundial&nbsp;en&nbsp;tecnolog&iacute;a&nbsp;y&nbsp;servicios&nbsp;que&nbsp;impulsa&nbsp;a las&nbsp;marcas&nbsp;del&nbsp;futuro.&nbsp;Ayudamos&nbsp;a&nbsp;marcas&nbsp;conocidas&nbsp;&mdash;las&nbsp;que&nbsp;utilizas&nbsp;d&iacute;a a d&iacute;a&mdash; a&nbsp;mejorar&nbsp;sus&nbsp;negocios&nbsp;con&nbsp;tecnolog&iacute;a&nbsp;y&nbsp;soluciones&nbsp;integradas,&nbsp;en&nbsp;m&aacute;s&nbsp;de 70&nbsp;pa&iacute;ses.&nbsp;<\/p>\\n<p>Si&nbsp;buscas&nbsp;crecer,&nbsp;como&nbsp;Agente&nbsp;de&nbsp;Soporte&nbsp;T&eacute;cnico&nbsp;en&nbsp;Valencia (presencial),&nbsp;formar&aacute;s&nbsp;parte&nbsp;de&nbsp;nuestro&nbsp;equipo&nbsp;innovador,&nbsp;impulsando&nbsp;marcas&nbsp;l&iacute;deres&nbsp;en&nbsp;sectores&nbsp;como&nbsp;tecnolog&iacute;a,&nbsp;finanzas,&nbsp;viajes,&nbsp;moda,&nbsp;sanidad&nbsp;y&nbsp;mucho&nbsp;m&aacute;s.&nbsp;<\/p>\\n<p>Crecimiento&nbsp;profesional&nbsp;y&nbsp;desarrollo&nbsp;personal&nbsp;<\/p>\\n<p>Esta es&nbsp;una&nbsp;gran&nbsp;oportunidad&nbsp;para&nbsp;experimentar&nbsp;el&nbsp;poder&nbsp;del&nbsp;futuro&nbsp;y&nbsp;desarrollar&nbsp;&laquo;amigos para&nbsp;toda&nbsp;la&nbsp;vida&raquo; al&nbsp;mismo&nbsp;tiempo.&nbsp;Te&nbsp;daremos&nbsp;toda&nbsp;la&nbsp;formaci&oacute;n, las&nbsp;tecnolog&iacute;as&nbsp;m&aacute;s&nbsp;avanzadas&nbsp;y&nbsp;el&nbsp;apoyo&nbsp;continuo&nbsp;que&nbsp;necesitar&aacute;s&nbsp;para&nbsp;triunfar.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Lo&nbsp;que&nbsp;har&aacute;s&nbsp;en&nbsp;este&nbsp;puesto&nbsp;<\/strong><\/p>\\n<p>En&nbsp;todo&nbsp;lo&nbsp;que&nbsp;hacemos,&nbsp;creemos&nbsp;en&nbsp;hacer&nbsp;lo&nbsp;correcto&nbsp;por&nbsp;y para las personas:&nbsp;nuestros&nbsp;clientes, sus&nbsp;clientes,&nbsp;nuestra&nbsp;gente,&nbsp;nuestra&nbsp;comunidad y&nbsp;nuestro&nbsp;planeta.&nbsp;<\/p>\\n<p>Como&nbsp;Agente&nbsp;de&nbsp;Soporte&nbsp;T&eacute;cnico&nbsp;Telef&oacute;nico,&nbsp;deber&aacute;s:&nbsp;<\/p>\\n<p>-&nbsp;Proporcionar&nbsp;atenci&oacute;n&nbsp;al&nbsp;cliente&nbsp;a&nbsp;trav&eacute;s&nbsp;de&nbsp;tel&eacute;fono&nbsp;y&nbsp;correo&nbsp;electr&oacute;nico,&nbsp;garantizando&nbsp;una&nbsp;experiencia&nbsp;excepcional&nbsp;en&nbsp;el&nbsp;uso&nbsp;de&nbsp;nuestros&nbsp;productos&nbsp;&nbsp;<br \/>-&nbsp;Realizar&nbsp;un&nbsp;diagn&oacute;stico&nbsp;inicial&nbsp;de las&nbsp;incidencias&nbsp;reportadas,&nbsp;identificando&nbsp;posibles&nbsp;aver&iacute;as&nbsp;funcionales&nbsp;y&nbsp;determinando&nbsp;la&nbsp;mejor&nbsp;soluci&oacute;n&nbsp;&nbsp;<br \/>-&nbsp;Gestionar las solicitudes de&nbsp;los&nbsp;clientes,&nbsp;manteni&eacute;ndolos&nbsp;informados&nbsp;en&nbsp;todo&nbsp;momento&nbsp;sobre&nbsp;el&nbsp;estado&nbsp;de sus&nbsp;casos&nbsp;y&nbsp;ofreciendo&nbsp;respuestas&nbsp;&aacute;giles&nbsp;y&nbsp;eficaces&nbsp;&nbsp;<br \/>-&nbsp;Coordinar visitas con&nbsp;el&nbsp;servicio&nbsp;t&eacute;cnico&nbsp;cuando&nbsp;sea&nbsp;necesario,&nbsp;asegurando&nbsp;una&nbsp;resoluci&oacute;n&nbsp;eficiente&nbsp;y&nbsp;en&nbsp;tiempo&nbsp;de&nbsp;los&nbsp;problemas&nbsp;&nbsp;<br \/>-&nbsp;Contribuir&nbsp;a la&nbsp;mejora&nbsp;continua de la&nbsp;satisfacci&oacute;n&nbsp;del&nbsp;cliente,&nbsp;recopilando&nbsp;feedback&nbsp;y&nbsp;proponiendo&nbsp;mejoras&nbsp;en&nbsp;procesos&nbsp;y&nbsp;servicio&nbsp;&nbsp;<br \/>-&nbsp;Tu&nbsp;papel&nbsp;ser&aacute;&nbsp;clave para&nbsp;garantizar&nbsp;una&nbsp;experiencia&nbsp;sin&nbsp;fricciones&nbsp;para&nbsp;nuestros&nbsp;clientes,&nbsp;combinando&nbsp;habilidades&nbsp;de&nbsp;atenci&oacute;n,&nbsp;an&aacute;lisis&nbsp;y&nbsp;resoluci&oacute;n&nbsp;t&eacute;cnica&nbsp;para&nbsp;mantener&nbsp;altos&nbsp;est&aacute;ndares&nbsp;de&nbsp;calidad&nbsp;y&nbsp;servicio.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tus&nbsp;competencias&nbsp;<\/strong><\/p>\\n<p>Acogemos&nbsp;con&nbsp;los&nbsp;brazos&nbsp;abiertos&nbsp;a&nbsp;quienes&nbsp;cambian&nbsp;las&nbsp;reglas&nbsp;del juego: personas de&nbsp;or&iacute;genes&nbsp;diversos,&nbsp;curiosas&nbsp;y&nbsp;dispuestas&nbsp;a&nbsp;aprender. Tu&nbsp;talento&nbsp;natural para&nbsp;ayudar&nbsp;a&nbsp;los&nbsp;dem&aacute;s&nbsp;e&nbsp;ir&nbsp;un paso&nbsp;m&aacute;s&nbsp;all&aacute;&nbsp;del WOW para&nbsp;nuestros&nbsp;clientes&nbsp;encajar&aacute;&nbsp;perfectamente&nbsp;con lo&nbsp;que&nbsp;hacemos.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Formaremos&nbsp;un&nbsp;buen&nbsp;equipo&nbsp;si&nbsp;t&uacute;&nbsp;tienes:&nbsp;<\/strong><\/p>\\n<p>-&nbsp;Nivel&nbsp;biling&uuml;e&nbsp;de castellano&nbsp;y vasco nativo<br \/>-&nbsp;Buena&nbsp;comunicaci&oacute;n&nbsp;verbal y&nbsp;escrita&nbsp;&nbsp;<br \/>-&nbsp;Orientaci&oacute;n&nbsp;al&nbsp;cliente,&nbsp;empat&iacute;a&nbsp;y&nbsp;flexibilidad&nbsp;&nbsp;<br \/>-&nbsp;Capacidad&nbsp;de&nbsp;trabajo&nbsp;en&nbsp;equipo,&nbsp;organizaci&oacute;n&nbsp;y&nbsp;alta&nbsp;motivaci&oacute;n&nbsp;&nbsp;<br \/>-&nbsp;Habilidades&nbsp;de&nbsp;negociaci&oacute;n&nbsp;y&nbsp;orientaci&oacute;n&nbsp;comercial&nbsp;&nbsp;<\/p>\\n<p>Ser&iacute;a&nbsp;una&nbsp;ventaja&nbsp;si&nbsp;tienes:&nbsp;<\/p>\\n<p>-&nbsp;Conocimientos&nbsp;IT a&nbsp;nivel&nbsp;avanzado&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&iquest;No&nbsp;cumples&nbsp;todos&nbsp;los&nbsp;requisitos?&nbsp;<\/strong><\/p>\\n<p>Nos&nbsp;dedicamos&nbsp;a&nbsp;crear&nbsp;un&nbsp;entorno&nbsp;de&nbsp;trabajo&nbsp;diverso,&nbsp;inclusivo&nbsp;y&nbsp;aut&eacute;ntico&nbsp;donde&nbsp;todos&nbsp;puedan&nbsp;aprender&nbsp;y&nbsp;desarrollarse. Si&nbsp;crees&nbsp;que&nbsp;no&nbsp;cumples&nbsp;con&nbsp;todos&nbsp;los&nbsp;requisitos,&nbsp;te&nbsp;animamos&nbsp;a&nbsp;postularte.&nbsp;Haremos&nbsp;todo&nbsp;lo&nbsp;posible&nbsp;por&nbsp;encontrar el&nbsp;puesto&nbsp;adecuado&nbsp;para&nbsp;ti,&nbsp;ahora&nbsp;o&nbsp;en&nbsp;el&nbsp;futuro.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Lo&nbsp;que&nbsp;ofrecemos&nbsp;<\/strong><\/p>\\n<p>-&nbsp;Contrato&nbsp;de 30h con&nbsp;horario&nbsp;de 12:00 a 18:00&nbsp;&nbsp;<br \/>-&nbsp;Oficina&nbsp;en&nbsp;excelente&nbsp;ubicaci&oacute;n&nbsp;en&nbsp;Valencia&nbsp;&nbsp;<\/p>\\n<p>- Salario:&nbsp;13,886.01&euro;&nbsp;brutos&nbsp;+ hasta 1,143.05&euro;&nbsp;brutos&nbsp;en&nbsp;bonus&nbsp;anual&nbsp;<br \/>-&nbsp;Bonificaci&oacute;n&nbsp;por&nbsp;recomendaci&oacute;n&nbsp;&nbsp;<br \/>-&nbsp;Formaci&oacute;n&nbsp;completa y&nbsp;remunerada&nbsp;sobre&nbsp;la&nbsp;empresa&nbsp;y&nbsp;el&nbsp;proyecto&nbsp;&nbsp;<br \/>-&nbsp;Programa&nbsp;de&nbsp;desarrollo&nbsp;profesional&nbsp;y&nbsp;cursos&nbsp;especializados&nbsp;&nbsp;<\/p>\\n<p>Experimenta&nbsp;tu&nbsp;mejor&nbsp;versi&oacute;n&nbsp;<\/p>\\n<p>En Concentrix,&nbsp;invertimos&nbsp;en&nbsp;quienes&nbsp;cambian&nbsp;las&nbsp;reglas&nbsp;del juego&nbsp;porque&nbsp;sabemos&nbsp;que&nbsp;cuando&nbsp;nuestra&nbsp;gente&nbsp;prospera,&nbsp;nuestros&nbsp;clientes&nbsp;tambi&eacute;n lo&nbsp;hacen.&nbsp;<\/p>\\n<p>Si&nbsp;esto&nbsp;suena&nbsp;como&nbsp;el&nbsp;siguiente&nbsp;paso&nbsp;en&nbsp;tu&nbsp;carrera,&nbsp;queremos&nbsp;saber de&nbsp;ti.&nbsp;Aplica&nbsp;hoy&nbsp;mismo&nbsp;y&nbsp;descubre&nbsp;por&nbsp;qu&eacute;&nbsp;m&aacute;s&nbsp;de 440.000&nbsp;game-changers&nbsp;en&nbsp;todo&nbsp;el&nbsp;mundo&nbsp;consideran&nbsp;a Concentrix&nbsp;su&nbsp;empleador&nbsp;preferido.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ofrecemos&nbsp;igualdad&nbsp;de&nbsp;oportunidades&nbsp;de&nbsp;empleo&nbsp;<\/strong><\/p>\\n<p>Nos&nbsp;comprometemos&nbsp;a&nbsp;ofrecer&nbsp;igualdad&nbsp;de&nbsp;oportunidades&nbsp;laborales&nbsp;y un&nbsp;entorno&nbsp;libre de&nbsp;discriminaci&oacute;n&nbsp;y&nbsp;acoso.&nbsp;Todas&nbsp;nuestras&nbsp;decisiones&nbsp;de&nbsp;contrataci&oacute;n&nbsp;se&nbsp;basan&nbsp;en&nbsp;las&nbsp;necesidades&nbsp;del&nbsp;negocio,&nbsp;los&nbsp;requisitos&nbsp;del&nbsp;puesto&nbsp;y las&nbsp;cualificaciones&nbsp;personales, sin&nbsp;importar&nbsp;identidad&nbsp;de&nbsp;g&eacute;nero,&nbsp;edad,&nbsp;religi&oacute;n,&nbsp;origen&nbsp;&eacute;tnico,&nbsp;situaci&oacute;n&nbsp;familiar o&nbsp;cualquier&nbsp;otra&nbsp;condici&oacute;n&nbsp;protegida&nbsp;por&nbsp;la&nbsp;legislaci&oacute;n&nbsp;aplicable.&nbsp;<\/p>\\n<p>R1742587<\/p>\\n<\/div>\",\"ats_external_id\":\"R1742587\",\"location\":\"Valencia, Valencia\",\"job_type\":\"part_time\",\"salary\":\"1157.17\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-15T09:44:31.645+02:00\",\"created_at\":\"2026-06-29T18:04:47.838+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - 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For Audi \",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative for Audi in Braga - Refer Building, Portugal (On-Site),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/li>\\n<li>Collaborate with colleagues to enhance the overall customer experience.<\/li>\\n<li>Staying updated on the latest offerings, policies, and services to provide customers with accurate and timely information.<\/li>\\n<li>Exhibit warmth and enthusiasm in every customer interaction<\/li>\\n<li>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Have a high level of Portuguese (C1 written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in a call center or customer service role, preferably in the automotive industry.<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are strong attention to detail and organizational skills.<\/li>\\n<li>Are excellent problem-solving skills and a creative, solution-oriented mindset.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Support a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Prime location at Refer Building, steps from Braga Train Station.<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-1139\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-18T00:59:04.010+01:00\",\"created_at\":\"2026-06-29T17:08:30.868+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTM5?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTM5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1600\",\"campaign_id\":\"712\",\"campaign_title\":\"Advisor I, Technical Support - Bilingual R1742570\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Soporte T\u00e9cnico - Mercado Gallego - Presencial LL01\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia\",\"country\":\"Spain\",\"short_description\":\".\",\"long_description\":\"<p>Experimenta una carrera que redefine reglas del juego<\/p><p>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.<\/p><p>Si buscas crecer, como Agente de Soporte T\u00e9cnico en Valencia (presencial), formar\u00e1s parte de nuestro equipo innovador, impulsando marcas l\u00edderes en sectores como tecnolog\u00eda, finanzas, viajes, moda, sanidad y mucho m\u00e1s.<\/p><p>Como Agente de Soporte T\u00e9cnico Telef\u00f3nico, deber\u00e1s:<\/p><p>- Proporcionar atenci\u00f3n al cliente a trav\u00e9s de tel\u00e9fono y correo electr\u00f3nico, garantizando una experiencia excepcional en el uso de nuestros productos<br \/>- Realizar un diagn\u00f3stico inicial de las incidencias reportadas, identificando posibles aver\u00edas funcionales y determinando la mejor soluci\u00f3n<br \/>- Gestionar las solicitudes de los clientes, manteni\u00e9ndolos informados en todo momento sobre el estado de sus casos y ofreciendo respuestas \u00e1giles y eficaces<br \/>- Coordinar visitas con el servicio t\u00e9cnico cuando sea necesario, asegurando una resoluci\u00f3n eficiente y en tiempo de los problemas<br \/>- Contribuir a la mejora continua de la satisfacci\u00f3n del cliente, recopilando feedback y proponiendo mejoras en procesos y servicio<br \/>- Tu papel ser\u00e1 clave para garantizar una experiencia sin fricciones para nuestros clientes, combinando habilidades de atenci\u00f3n, an\u00e1lisis y resoluci\u00f3n t\u00e9cnica para mantener altos est\u00e1ndares de calidad y servicio.<\/p><p>Formaremos un buen equipo si t\u00fa tienes:<\/p><p>- Nivel biling\u00fce de castellano y gallego<br \/>- Buena comunicaci\u00f3n verbal y escrita<br \/>- Orientaci\u00f3n al cliente, empat\u00eda y flexibilidad<br \/>- Capacidad de trabajo en equipo, organizaci\u00f3n y alta motivaci\u00f3n<br \/>- Habilidades de negociaci\u00f3n y orientaci\u00f3n comercial<\/p><p>Ser\u00eda una ventaja si tienes:<\/p><p>- Conocimientos IT a nivel avanzado<\/p><p>Lo que ofrecemos<\/p><p>- Contrato de 30h con horario de 14:00 a 20:00<br \/>- Oficina en excelente ubicaci\u00f3n en Valencia<br \/>- Salario: 13 886\u20ac brutos &#43; hasta1208 \u20ac brutos en bonus anual<br \/>- Bonificaci\u00f3n por recomendaci\u00f3n<br \/>- Formaci\u00f3n completa y remunerada sobre la empresa y el proyecto<br \/>- Programa de desarrollo profesional y cursos especializados<\/p><p>Experimenta tu mejor versi\u00f3n<\/p><p>En Concentrix, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes tambi\u00e9n lo hacen.<\/p><p>Si esto suena como el siguiente paso en tu carrera, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers en todo el mundo consideran a Concentrix su empleador preferido.<\/p><div><p><span><span>Ofrecemos<\/span><span><span>\u00a0<\/span><\/span><span>igualdad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>oportunidades<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>empleo<\/span><span><span>\u00a0<\/span><\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Nos<span>\u00a0<\/span><\/span><span>comprometemos<\/span><span><span>\u00a0<\/span><\/span><span>a<\/span><span><span>\u00a0<\/span><\/span><span>ofrecer<\/span><span><span>\u00a0<\/span><\/span><span>igualdad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>oportunidades<\/span><span><span>\u00a0<\/span><\/span><span>laborales<\/span><span><span>\u00a0<\/span>y un<span>\u00a0<\/span><\/span><span>entorno<\/span><span><span>\u00a0<\/span>libre de<span>\u00a0<\/span><\/span><span>discriminaci\u00f3n<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>acoso<\/span><span>.<span>\u00a0<\/span><\/span><span>Todas<\/span><span><span>\u00a0<\/span><\/span><span>nuestras<\/span><span><span>\u00a0<\/span><\/span><span>decisiones<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>contrataci\u00f3n<\/span><span><span>\u00a0<\/span>se<span>\u00a0<\/span><\/span><span>basan<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>las<span>\u00a0<\/span><\/span><span>necesidades<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>negocio<\/span><span>,<span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>requisitos<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>puesto<\/span><span><span>\u00a0<\/span>y las<span>\u00a0<\/span><\/span><span>cualificaciones<\/span><span><span>\u00a0<\/span><\/span><span>personales<\/span><span>, sin<span>\u00a0<\/span><\/span><span>importar<\/span><span><span>\u00a0<\/span><\/span><span>identidad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>g\u00e9nero<\/span><span>,<span>\u00a0<\/span><\/span><span>edad<\/span><span>,<span>\u00a0<\/span><\/span><span>religi\u00f3n<\/span><span>,<span>\u00a0<\/span><\/span><span>origen<\/span><span><span>\u00a0<\/span><\/span><span>\u00e9tnico<\/span><span>,<span>\u00a0<\/span><\/span><span>situaci\u00f3n<\/span><span><span>\u00a0<\/span>familiar o<span>\u00a0<\/span><\/span><span>cualquier<\/span><span><span>\u00a0<\/span><\/span><span>otra<\/span><span><span>\u00a0<\/span><\/span><span>condici\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>protegida<\/span><span><span>\u00a0<\/span><\/span><span>por<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>legislaci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>aplicable<\/span><span>.<\/span><\/span><\/p><p><span>R1742570<\/span><\/p><\/div>\",\"ats_external_id\":\"R1742570\",\"location\":\"Valencia, Valencia\",\"job_type\":\"part_time\",\"salary\":\"1157.17\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-03T15:54:20.511+02:00\",\"created_at\":\"2026-06-29T16:05:21.648+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - Av. d'Arag\u00f3, 30\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"monica.barreiro@concentrix.com\"},\"first_name\":\"Barreiro Lopez, Monica\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JC2945\",\"descriptor\":\"Advisor I, Technical Support - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-377697\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Agente-de-Soporte-Tcnico---Mercado-Gallego---Presencial-LL01_R1742570\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Agente-de-Soporte-Tcnico---Mercado-Gallego---Presencial-LL01_R1742570\/apply\",\"job_requisition_id\":\"R1742570\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"35ad68c732c0101fc7de09b724630000\",\"descriptor\":\"20215 - Lgcorp - WHSBTSPAIN34\",\"reference_id\":\"WHSBTSPAIN34\",\"custom_reference_id\":\"WHSBTSPAIN34\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"c30e7f616c5d101fc9b0d350eded0000\",\"descriptor\":\"W0ZNTU P_Sbt_Spain_Lg\",\"reference_id\":\"W0ZNTU\",\"custom_reference_id\":\"W0ZNTU\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"cristina.flores@concentrix.com\"},\"first_name\":\"Cristina Flores (102538697)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1742570\",\"wid\":\"b108f3ed3b0310162e56ff2da0010000\",\"descriptor\":\"Agente de Soporte T\u00e9cnico - Mercado Gallego - Presencial LL01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1601\",\"campaign_id\":\"711\",\"campaign_title\":\"Advisor I, Technical Support R1742541\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Soporte T\u00e9cnico  - Mercado Catal\u00e1n - Presencial LL01\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia\",\"country\":\"Spain\",\"short_description\":\"The Advisor I, Technical Support responds to basic and routine inquiries of a technical nature including hardware\/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use.\",\"long_description\":\"<div><p><b><span><span>Experimenta<\/span><span><span>\u00a0<\/span><\/span><span>una<\/span><span><span>\u00a0<\/span><\/span><span>carrera<\/span><span><span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span>redefine<span>\u00a0<\/span><\/span><span>reglas<\/span><span><span>\u00a0<\/span>del juego<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>\u00bfListo para<span>\u00a0<\/span><\/span><span>dar<\/span><span><span>\u00a0<\/span>el<span>\u00a0<\/span><\/span><span>siguiente<\/span><span><span>\u00a0<\/span>gran paso? Somos el<span>\u00a0<\/span><\/span><span>l\u00edder<\/span><span><span>\u00a0<\/span><\/span><span>mundial<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>tecnolog\u00eda<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>servicios<\/span><span><span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>impulsa<\/span><span><span>\u00a0<\/span>a las<span>\u00a0<\/span><\/span><span>marcas<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>futuro<\/span><span>.<span>\u00a0<\/span><\/span><span>Ayudamos<\/span><span><span>\u00a0<\/span>a<span>\u00a0<\/span><\/span><span>marcas<\/span><span><span>\u00a0<\/span><\/span><span>conocidas<\/span><span><span>\u00a0<\/span>\u2014las<span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>utilizas<\/span><span><span>\u00a0<\/span>d\u00eda a d\u00eda\u2014 a<span>\u00a0<\/span><\/span><span>mejorar<\/span><span><span>\u00a0<\/span>sus<span>\u00a0<\/span><\/span><span>negocios<\/span><span><span>\u00a0<\/span>con<span>\u00a0<\/span><\/span><span>tecnolog\u00eda<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>soluciones<\/span><span><span>\u00a0<\/span><\/span><span>integradas<\/span><span>,<span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>m\u00e1s<\/span><span><span>\u00a0<\/span>de 70<span>\u00a0<\/span><\/span><span>pa\u00edses<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Si<span>\u00a0<\/span><\/span><span>buscas<\/span><span><span>\u00a0<\/span><\/span><span>crecer<\/span><span>,<span>\u00a0<\/span><\/span><span>como<\/span><span><span>\u00a0<\/span><\/span><b><span>Agente<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>Soporte<\/span><span><span>\u00a0<\/span>T\u00e9cnico<span>\u00a0<\/span><\/span><span>en<\/span><\/b><span><b><span>\u00a0<\/span>Valencia<\/b> (<\/span><span>presencial<\/span><span>),<span>\u00a0<\/span><\/span><span>formar\u00e1s<\/span><span><span>\u00a0<\/span><\/span><span>parte<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>nuestro<\/span><span><span>\u00a0<\/span><\/span><span>equipo<\/span><span><span>\u00a0<\/span><\/span><span>innovador<\/span><span>,<span>\u00a0<\/span><\/span><span>impulsando<\/span><span><span>\u00a0<\/span><\/span><span>marcas<\/span><span><span>\u00a0<\/span><\/span><span>l\u00edderes<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>sectores<\/span><span><span>\u00a0<\/span><\/span><span>como<\/span><span><span>\u00a0<\/span><\/span><span>tecnolog\u00eda<\/span><span>,<span>\u00a0<\/span><\/span><span>finanzas<\/span><span>,<span>\u00a0<\/span><\/span><span>viajes<\/span><span>,<span>\u00a0<\/span><\/span><span>moda<\/span><span>,<span>\u00a0<\/span><\/span><span>sanidad<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>mucho<\/span><span><span>\u00a0<\/span><\/span><span>m\u00e1s<\/span><span>.<\/span><\/span><\/p><\/div><div><p><\/p><\/div><div><p><b><span><span>Como<span>\u00a0<\/span><\/span><span>Agente<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>Soporte<\/span><span><span>\u00a0<\/span>T\u00e9cnico<span>\u00a0<\/span><\/span><span>Telef\u00f3nico<\/span><span>,<span>\u00a0<\/span><\/span><span>deber\u00e1s<\/span><span>:<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Proporcionar<\/span><span><span>\u00a0<\/span><\/span><span>atenci\u00f3n<\/span><span><span>\u00a0<\/span>al<span>\u00a0<\/span><\/span><span>cliente<\/span><span><span>\u00a0<\/span>a<span>\u00a0<\/span><\/span><span>trav\u00e9s<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>tel\u00e9fono<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>correo<\/span><span><span>\u00a0<\/span><\/span><span>electr\u00f3nico<\/span><span>,<span>\u00a0<\/span><\/span><span>garantizando<\/span><span><span>\u00a0<\/span><\/span><span>una<\/span><span><span>\u00a0<\/span><\/span><span>experiencia<\/span><span><span>\u00a0<\/span><\/span><span>excepcional<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span><\/span><span>uso<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>nuestros<\/span><span><span>\u00a0<\/span><\/span><span>productos<\/span><span><span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Realizar<\/span><span><span>\u00a0<\/span>un<span>\u00a0<\/span><\/span><span>diagn\u00f3stico<\/span><span><span>\u00a0<\/span><\/span><span>inicial<\/span><span><span>\u00a0<\/span>de las<span>\u00a0<\/span><\/span><span>incidencias<\/span><span><span>\u00a0<\/span><\/span><span>reportadas<\/span><span>,<span>\u00a0<\/span><\/span><span>identificando<\/span><span><span>\u00a0<\/span><\/span><span>posibles<\/span><span><span>\u00a0<\/span><\/span><span>aver\u00edas<\/span><span><span>\u00a0<\/span><\/span><span>funcionales<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>determinando<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>mejor<\/span><span><span>\u00a0<\/span><\/span><span>soluci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Gestionar las solicitudes de<span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>clientes<\/span><span>,<span>\u00a0<\/span><\/span><span>manteni\u00e9ndolos<\/span><span><span>\u00a0<\/span><\/span><span>informados<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>todo<\/span><span><span>\u00a0<\/span><\/span><span>momento<\/span><span><span>\u00a0<\/span><\/span><span>sobre<\/span><span><span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span><\/span><span>estado<\/span><span><span>\u00a0<\/span>de sus<span>\u00a0<\/span><\/span><span>casos<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>ofreciendo<\/span><span><span>\u00a0<\/span><\/span><span>respuestas<\/span><span><span>\u00a0<\/span><\/span><span>\u00e1giles<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>eficaces<\/span><span><span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Coordinar visitas con<span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span><\/span><span>servicio<\/span><span><span>\u00a0<\/span><\/span><span>t\u00e9cnico<\/span><span><span>\u00a0<\/span><\/span><span>cuando<\/span><span><span>\u00a0<\/span>sea<span>\u00a0<\/span><\/span><span>necesario<\/span><span>,<span>\u00a0<\/span><\/span><span>asegurando<\/span><span><span>\u00a0<\/span><\/span><span>una<\/span><span><span>\u00a0<\/span><\/span><span>resoluci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>eficiente<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>tiempo<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>problemas<\/span><span><span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Contribuir<\/span><span><span>\u00a0<\/span>a la<span>\u00a0<\/span><\/span><span>mejora<\/span><span><span>\u00a0<\/span>continua de la<span>\u00a0<\/span><\/span><span>satisfacci\u00f3n<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>cliente<\/span><span>,<span>\u00a0<\/span><\/span><span>recopilando<\/span><span><span>\u00a0<\/span><\/span><span>feedback<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>proponiendo<\/span><span><span>\u00a0<\/span><\/span><span>mejoras<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>procesos<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>servicio<\/span><span><span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Tu<span>\u00a0<\/span><\/span><span>papel<\/span><span><span>\u00a0<\/span><\/span><span>ser\u00e1<\/span><span><span>\u00a0<\/span>clave para<span>\u00a0<\/span><\/span><span>garantizar<\/span><span><span>\u00a0<\/span><\/span><span>una<\/span><span><span>\u00a0<\/span><\/span><span>experiencia<\/span><span><span>\u00a0<\/span>sin<span>\u00a0<\/span><\/span><span>fricciones<\/span><span><span>\u00a0<\/span>para<span>\u00a0<\/span><\/span><span>nuestros<\/span><span><span>\u00a0<\/span><\/span><span>clientes<\/span><span>,<span>\u00a0<\/span><\/span><span>combinando<\/span><span><span>\u00a0<\/span><\/span><span>habilidades<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>atenci\u00f3n<\/span><span>,<span>\u00a0<\/span><\/span><span>an\u00e1lisis<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>resoluci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>t\u00e9cnica<\/span><span><span>\u00a0<\/span>para<span>\u00a0<\/span><\/span><span>mantener<\/span><span><span>\u00a0<\/span>altos<span>\u00a0<\/span><\/span><span>est\u00e1ndares<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>calidad<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>servicio<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><\/div><div><p><b><span><span>Formaremos<\/span><span><span>\u00a0<\/span>un<span>\u00a0<\/span><\/span><span>buen<\/span><span><span>\u00a0<\/span><\/span><span>equipo<\/span><span><span>\u00a0<\/span><\/span><span>si<\/span><span><span>\u00a0<\/span><\/span><span>t\u00fa<\/span><span><span>\u00a0<\/span><\/span><span>tienes<\/span><span>:<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Nivel<span>\u00a0<\/span><\/span><span>biling\u00fce<\/span><span><span>\u00a0<\/span>de castellano<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0y catalan<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Buena<span>\u00a0<\/span><\/span><span>comunicaci\u00f3n<\/span><span><span>\u00a0<\/span>verbal y<span>\u00a0<\/span><\/span><span>escrita<\/span><span><span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Orientaci\u00f3n<\/span><span><span>\u00a0<\/span>al<span>\u00a0<\/span><\/span><span>cliente<\/span><span>,<span>\u00a0<\/span><\/span><span>empat\u00eda<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>flexibilidad<\/span><span><span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Capacidad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>trabajo<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>equipo<\/span><span>,<span>\u00a0<\/span><\/span><span>organizaci\u00f3n<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>alta<\/span><span><span>\u00a0<\/span><\/span><span>motivaci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Habilidades<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>negociaci\u00f3n<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>orientaci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>comercial<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Ser\u00eda<\/span><span><span>\u00a0<\/span><\/span><span>una<\/span><span><span>\u00a0<\/span><\/span><span>ventaja<\/span><span><span>\u00a0<\/span><\/span><span>si<\/span><span><span>\u00a0<\/span><\/span><span>tienes<\/span><span>:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Conocimientos<\/span><span><span>\u00a0<\/span>IT a<span>\u00a0<\/span><\/span><span>nivel<\/span><span><span>\u00a0<\/span><\/span><span>avanzado<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span><span>Lo<span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>ofrecemos<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Contrato<\/span><span><span>\u00a0<\/span>de 30h con<span>\u00a0<\/span><\/span><span>horario<\/span><span><span>\u00a0<\/span>de 12:00 a 18:00<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Oficina<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>excelente<\/span><span><span>\u00a0<\/span><\/span><span>ubicaci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>Valencia<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Salario:<span>\u00a013 800<\/span><\/span><span>\u20ac<span>\u00a0<\/span><\/span><span>brutos<\/span><span><span>\u00a0<\/span>&#43; hasta 1140<\/span><span><span>\u00a0<\/span>\u20ac<span>\u00a0<\/span><\/span><span>brutos<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>bonus<span>\u00a0<\/span><\/span><span>anual<\/span><span><span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Bonificaci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>por<\/span><span><span>\u00a0<\/span><\/span><span>recomendaci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Formaci\u00f3n<\/span><span><span>\u00a0<\/span>completa y<span>\u00a0<\/span><\/span><span>remunerada<\/span><span><span>\u00a0<\/span><\/span><span>sobre<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>empresa<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span><\/span><span>proyecto<\/span><span><span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Programa<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>desarrollo<\/span><span><span>\u00a0<\/span><\/span><span>profesional<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>cursos<\/span><span><span>\u00a0<\/span><\/span><span>especializados<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Experimenta<\/span><span><span>\u00a0<\/span><\/span><span>tu<\/span><span><span>\u00a0<\/span><\/span><span>mejor<\/span><span><span>\u00a0<\/span><\/span><span>versi\u00f3n<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>En Concentrix,<span>\u00a0<\/span><\/span><span>invertimos<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>quienes<\/span><span><span>\u00a0<\/span><\/span><span>cambian<\/span><span><span>\u00a0<\/span>las<span>\u00a0<\/span><\/span><span>reglas<\/span><span><span>\u00a0<\/span>del juego<span>\u00a0<\/span><\/span><span>porque<\/span><span><span>\u00a0<\/span><\/span><span>sabemos<\/span><span><span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>cuando<\/span><span><span>\u00a0<\/span><\/span><span>nuestra<\/span><span><span>\u00a0<\/span><\/span><span>gente<\/span><span><span>\u00a0<\/span><\/span><span>prospera<\/span><span>,<span>\u00a0<\/span><\/span><span>nuestros<\/span><span><span>\u00a0<\/span><\/span><span>clientes<\/span><span><span>\u00a0<\/span>tambi\u00e9n lo<span>\u00a0<\/span><\/span><span>hacen<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Si<span>\u00a0<\/span><\/span><span>esto<\/span><span><span>\u00a0<\/span><\/span><span>suena<\/span><span><span>\u00a0<\/span><\/span><span>como<\/span><span><span>\u00a0<\/span>el<span>\u00a0<\/span><\/span><span>siguiente<\/span><span><span>\u00a0<\/span>paso<span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>tu<\/span><span><span>\u00a0<\/span><\/span><span>carrera<\/span><span>,<span>\u00a0<\/span><\/span><span>queremos<\/span><span><span>\u00a0<\/span>saber de<span>\u00a0<\/span><\/span><span>ti<\/span><span>.<span>\u00a0<\/span><\/span><span>Aplica<\/span><span><span>\u00a0<\/span>hoy<span>\u00a0<\/span><\/span><span>mismo<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>descubre<\/span><span><span>\u00a0<\/span><\/span><span>por<\/span><span><span>\u00a0<\/span><\/span><span>qu\u00e9<\/span><span><span>\u00a0<\/span><\/span><span>m\u00e1s<\/span><span><span>\u00a0<\/span>de 440.000<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>todo<\/span><span><span>\u00a0<\/span>el<span>\u00a0<\/span><\/span><span>mundo<\/span><span><span>\u00a0<\/span><\/span><span>consideran<\/span><span><span>\u00a0<\/span>a Concentrix<span>\u00a0<\/span><\/span><span>su<\/span><span><span>\u00a0<\/span><\/span><span>empleador<\/span><span><span>\u00a0<\/span><\/span><span>preferido<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><i><span><span>Ofrecemos<\/span><span><span>\u00a0<\/span><\/span><span>igualdad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>oportunidades<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>empleo<\/span><\/span><span>\u00a0<\/span><\/i><\/p><\/div><p><\/p><div><p><i><span><span>Nos<span>\u00a0<\/span><\/span><span>comprometemos<\/span><span><span>\u00a0<\/span><\/span><span>a<\/span><span><span>\u00a0<\/span><\/span><span>ofrecer<\/span><span><span>\u00a0<\/span><\/span><span>igualdad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>oportunidades<\/span><span><span>\u00a0<\/span><\/span><span>laborales<\/span><span><span>\u00a0<\/span>y un<span>\u00a0<\/span><\/span><span>entorno<\/span><span><span>\u00a0<\/span>libre de<span>\u00a0<\/span><\/span><span>discriminaci\u00f3n<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>acoso<\/span><span>.<span>\u00a0<\/span><\/span><span>Todas<\/span><span><span>\u00a0<\/span><\/span><span>nuestras<\/span><span><span>\u00a0<\/span><\/span><span>decisiones<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>contrataci\u00f3n<\/span><span><span>\u00a0<\/span>se<span>\u00a0<\/span><\/span><span>basan<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>las<span>\u00a0<\/span><\/span><span>necesidades<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>negocio<\/span><span>,<span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>requisitos<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>puesto<\/span><span><span>\u00a0<\/span>y las<span>\u00a0<\/span><\/span><span>cualificaciones<\/span><span><span>\u00a0<\/span><\/span><span>personales<\/span><span>, sin<span>\u00a0<\/span><\/span><span>importar<\/span><span><span>\u00a0<\/span><\/span><span>identidad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>g\u00e9nero<\/span><span>,<span>\u00a0<\/span><\/span><span>edad<\/span><span>,<span>\u00a0<\/span><\/span><span>religi\u00f3n<\/span><span>,<span>\u00a0<\/span><\/span><span>origen<\/span><span><span>\u00a0<\/span><\/span><span>\u00e9tnico<\/span><span>,<span>\u00a0<\/span><\/span><span>situaci\u00f3n<\/span><span><span>\u00a0<\/span>familiar o<span>\u00a0<\/span><\/span><span>cualquier<\/span><span><span>\u00a0<\/span><\/span><span>otra<\/span><span><span>\u00a0<\/span><\/span><span>condici\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>protegida<\/span><span><span>\u00a0<\/span><\/span><span>por<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>legislaci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>aplicable<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/i><\/p><\/div><p><span>R1742541<\/span><\/p>\",\"ats_external_id\":\"R1742541\",\"location\":\"Valencia, Valencia\",\"job_type\":\"part_time\",\"salary\":\"1157.17\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-20T01:59:10.210+02:00\",\"created_at\":\"2026-06-29T16:05:20.969+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - Av. d'Arag\u00f3, 30\"}},\"languages\":[\"Catalan\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"monica.barreiro@concentrix.com\"},\"first_name\":\"Barreiro Lopez, Monica\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JC0635\",\"descriptor\":\"Advisor I, Technical Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-377816\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Agente-de-Soporte-Tcnico----Mercado-Cataln---Presencial-LL01_R1742541\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Agente-de-Soporte-Tcnico----Mercado-Cataln---Presencial-LL01_R1742541\/apply\",\"job_requisition_id\":\"R1742541\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"35ad68c732c0101fc7de09b724630000\",\"descriptor\":\"20215 - Lgcorp - WHSBTSPAIN34\",\"reference_id\":\"WHSBTSPAIN34\",\"custom_reference_id\":\"WHSBTSPAIN34\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"c30e7f616c5d101fc9b0d350eded0000\",\"descriptor\":\"W0ZNTU P_Sbt_Spain_Lg\",\"reference_id\":\"W0ZNTU\",\"custom_reference_id\":\"W0ZNTU\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"juani.moyamontanez@concentrix.com\"},\"first_name\":\"Juana Moya (102538292)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1742541\",\"wid\":\"b108f3ed3b0310162a3944fe92490000\",\"descriptor\":\"Agente de Soporte T\u00e9cnico  - Mercado Catal\u00e1n - Presencial LL01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1602\",\"campaign_id\":\"709\",\"campaign_title\":\"Advisor I, Technical Support - Bilingual R1742565\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Soporte T\u00e9cnico - Mercado Euskera - Remoto LL01\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia\",\"country\":\"Spain\",\"short_description\":\".\",\"long_description\":\"<div><p><b><span><span>Experimenta<\/span><span><span>\u00a0<\/span><\/span><span>una<\/span><span><span>\u00a0<\/span><\/span><span>carrera<\/span><span><span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span>redefine<span>\u00a0<\/span><\/span><span>reglas<\/span><span><span>\u00a0<\/span>del juego\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>\u00bfListo para<span>\u00a0<\/span><\/span><span>dar<\/span><span><span>\u00a0<\/span>el<span>\u00a0<\/span><\/span><span>siguiente<\/span><span><span>\u00a0<\/span>gran paso? Somos el<span>\u00a0<\/span><\/span><span>l\u00edder<\/span><span><span>\u00a0<\/span><\/span><span>mundial<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>tecnolog\u00eda<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>servicios<\/span><span><span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>impulsa<\/span><span><span>\u00a0<\/span>a las<span>\u00a0<\/span><\/span><span>marcas<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>futuro<\/span><span>.<span>\u00a0<\/span><\/span><span>Ayudamos<\/span><span><span>\u00a0<\/span>a<span>\u00a0<\/span><\/span><span>marcas<\/span><span><span>\u00a0<\/span><\/span><span>conocidas<\/span><span><span>\u00a0<\/span>\u2014las<span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>utilizas<\/span><span><span>\u00a0<\/span>d\u00eda a d\u00eda\u2014 a<span>\u00a0<\/span><\/span><span>mejorar<\/span><span><span>\u00a0<\/span>sus<span>\u00a0<\/span><\/span><span>negocios<\/span><span><span>\u00a0<\/span>con<span>\u00a0<\/span><\/span><span>tecnolog\u00eda<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>soluciones<\/span><span><span>\u00a0<\/span><\/span><span>integradas<\/span><span>,<span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>m\u00e1s<\/span><span><span>\u00a0<\/span>de 70<span>\u00a0<\/span><\/span><span>pa\u00edses<\/span><span>.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Si<span>\u00a0<\/span><\/span><span>buscas<\/span><span><span>\u00a0<\/span><\/span><span>crecer<\/span><span>,<span>\u00a0<\/span><\/span><span>como<\/span><span><span>\u00a0<\/span><\/span><span>Agente<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>Soporte<\/span><span><span>\u00a0<\/span>T\u00e9cnico<span>\u00a0trabajando desde casa, <\/span><\/span><span><span>\u00a0<\/span><\/span><span>formar\u00e1s<\/span><span><span>\u00a0<\/span><\/span><span>parte<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>nuestro<\/span><span><span>\u00a0<\/span><\/span><span>equipo<\/span><span><span>\u00a0<\/span><\/span><span>innovador<\/span><span>,<span>\u00a0<\/span><\/span><span>impulsando<\/span><span><span>\u00a0<\/span><\/span><span>marcas<\/span><span><span>\u00a0<\/span><\/span><span>l\u00edderes<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>sectores<\/span><span><span>\u00a0<\/span><\/span><span>como<\/span><span><span>\u00a0<\/span><\/span><span>tecnolog\u00eda<\/span><span>,<span>\u00a0<\/span><\/span><span>finanzas<\/span><span>,<span>\u00a0<\/span><\/span><span>viajes<\/span><span>,<span>\u00a0<\/span><\/span><span>moda<\/span><span>,<span>\u00a0<\/span><\/span><span>sanidad<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>mucho<\/span><span><span>\u00a0<\/span><\/span><span>m\u00e1s<\/span><span>.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Como<span>\u00a0<\/span><\/span><span>Agente<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>Soporte<\/span><span><span>\u00a0<\/span>T\u00e9cnico<span>\u00a0<\/span><\/span><span>Telef\u00f3nico<\/span><span>,<span>\u00a0<\/span><\/span><span>deber\u00e1s<\/span><span>:\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>- Proporcionar atenci\u00f3n al cliente a trav\u00e9s de tel\u00e9fono y correo electr\u00f3nico, garantizando una experiencia excepcional en el uso de nuestros productos\u00a0<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Realizar<\/span><span><span>\u00a0<\/span>un<span>\u00a0<\/span><\/span><span>diagn\u00f3stico<\/span><span><span>\u00a0<\/span><\/span><span>inicial<\/span><span><span>\u00a0<\/span>de las<span>\u00a0<\/span><\/span><span>incidencias<\/span><span><span>\u00a0<\/span><\/span><span>reportadas<\/span><span>,<span>\u00a0<\/span><\/span><span>identificando<\/span><span><span>\u00a0<\/span><\/span><span>posibles<\/span><span><span>\u00a0<\/span><\/span><span>aver\u00edas<\/span><span><span>\u00a0<\/span><\/span><span>funcionales<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>determinando<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>mejor<\/span><span><span>\u00a0<\/span><\/span><span>soluci\u00f3n<\/span><span>\u00a0<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Gestionar<\/span><span><span>\u00a0<\/span>las solicitudes de<span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>clientes<\/span><span>,<span>\u00a0<\/span><\/span><span>manteni\u00e9ndolos<\/span><span><span>\u00a0<\/span><\/span><span>informados<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>todo<\/span><span><span>\u00a0<\/span><\/span><span>momento<\/span><span><span>\u00a0<\/span><\/span><span>sobre<\/span><span><span>\u00a0<\/span>el<span>\u00a0<\/span><\/span><span>estado<\/span><span><span>\u00a0<\/span>de sus<span>\u00a0<\/span><\/span><span>casos<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>ofreciendo<\/span><span><span>\u00a0<\/span><\/span><span>respuestas<\/span><span><span>\u00a0<\/span><\/span><span>\u00e1giles<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>eficaces<\/span><span>\u00a0<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Coordinar<\/span><span><span>\u00a0<\/span>visitas con el<span>\u00a0<\/span><\/span><span>servicio<\/span><span><span>\u00a0<\/span><\/span><span>t\u00e9cnico<\/span><span><span>\u00a0<\/span><\/span><span>cuando<\/span><span><span>\u00a0<\/span>sea<span>\u00a0<\/span><\/span><span>necesario<\/span><span>,<span>\u00a0<\/span><\/span><span>asegurando<\/span><span><span>\u00a0<\/span><\/span><span>una<\/span><span><span>\u00a0<\/span><\/span><span>resoluci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>eficiente<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>tiempo<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>problemas<\/span><span>\u00a0<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Contribuir<\/span><span><span>\u00a0<\/span>a la<span>\u00a0<\/span><\/span><span>mejora<\/span><span><span>\u00a0<\/span>continua de la<span>\u00a0<\/span><\/span><span>satisfacci\u00f3n<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>cliente<\/span><span>,<span>\u00a0<\/span><\/span><span>recopilando<\/span><span><span>\u00a0<\/span><\/span><span>feedback<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>proponiendo<\/span><span><span>\u00a0<\/span><\/span><span>mejoras<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>procesos<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>servicio<\/span><span>\u00a0<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Tu<span>\u00a0<\/span><\/span><span>papel<\/span><span><span>\u00a0<\/span><\/span><span>ser\u00e1<\/span><span><span>\u00a0<\/span>clave para<span>\u00a0<\/span><\/span><span>garantizar<\/span><span><span>\u00a0<\/span><\/span><span>una<\/span><span><span>\u00a0<\/span><\/span><span>experiencia<\/span><span><span>\u00a0<\/span>sin<span>\u00a0<\/span><\/span><span>fricciones<\/span><span><span>\u00a0<\/span>para<span>\u00a0<\/span><\/span><span>nuestros<\/span><span><span>\u00a0<\/span><\/span><span>clientes<\/span><span>,<span>\u00a0<\/span><\/span><span>combinando<\/span><span><span>\u00a0<\/span><\/span><span>habilidades<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>atenci\u00f3n<\/span><span>,<span>\u00a0<\/span><\/span><span>an\u00e1lisis<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>resoluci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>t\u00e9cnica<\/span><span><span>\u00a0<\/span>para<span>\u00a0<\/span><\/span><span>mantener<\/span><span><span>\u00a0<\/span>altos<span>\u00a0<\/span><\/span><span>est\u00e1ndares<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>calidad<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>servicio<\/span><span>.\u00a0<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>Formaremos<\/span><span><span>\u00a0<\/span>un<span>\u00a0<\/span><\/span><span>buen<\/span><span><span>\u00a0<\/span><\/span><span>equipo<\/span><span><span>\u00a0<\/span><\/span><span>si<\/span><span><span>\u00a0<\/span><\/span><span>t\u00fa<\/span><span><span>\u00a0<\/span><\/span><span>tienes<\/span><span>:\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>- Nivel<span>\u00a0<\/span><\/span><span>biling\u00fce<\/span><span><span>\u00a0<\/span>de euskera y castellano<\/span><\/span><br \/><span><span>- Buena<span>\u00a0<\/span><\/span><span>comunicaci\u00f3n<\/span><span><span>\u00a0<\/span>verbal y<span>\u00a0<\/span><\/span><span>escrita<\/span><span>\u00a0<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Orientaci\u00f3n<\/span><span><span>\u00a0<\/span>al<span>\u00a0<\/span><\/span><span>cliente<\/span><span>,<span>\u00a0<\/span><\/span><span>empat\u00eda<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>flexibilidad<\/span><span>\u00a0<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Capacidad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>trabajo<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>equipo<\/span><span>,<span>\u00a0<\/span><\/span><span>organizaci\u00f3n<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>alta<\/span><span><span>\u00a0<\/span><\/span><span>motivaci\u00f3n<\/span><span>\u00a0<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Habilidades<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>negociaci\u00f3n<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>orientaci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>comercial<\/span><span>\u00a0\u00a0<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Ser\u00eda<\/span><span><span>\u00a0<\/span><\/span><span>una<\/span><span><span>\u00a0<\/span><\/span><span>ventaja<\/span><span><span>\u00a0<\/span><\/span><span>si<\/span><span><span>\u00a0<\/span><\/span><span>tienes<\/span><span>:\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Conocimientos<\/span><span><span>\u00a0<\/span>IT a<span>\u00a0<\/span><\/span><span>nivel<\/span><span><span>\u00a0<\/span><\/span><span>avanzado<\/span><span>\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>Lo<span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>ofrecemos<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>-\u00a0 Contrato de 30h con horario de 12:00 a 18:00\u00a0<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salario:<span>\u00a013800 <\/span><\/span><span>\u20ac<span>\u00a0<\/span><\/span><span>brutos<\/span><span><span>\u00a0<\/span>&#43; hasta 1200<\/span><span><span>\u00a0<\/span>\u20ac<span>\u00a0<\/span><\/span><span>brutos<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>bonus<span>\u00a0<\/span><\/span><span>anual<\/span><span>\u00a0<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Bonificaci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>por<\/span><span><span>\u00a0<\/span><\/span><span>recomendaci\u00f3n<\/span><span>\u00a0<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Formaci\u00f3n<\/span><span><span>\u00a0<\/span>completa y<span>\u00a0<\/span><\/span><span>remunerada<\/span><span><span>\u00a0<\/span><\/span><span>sobre<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>empresa<\/span><span><span>\u00a0<\/span>y el<span>\u00a0<\/span><\/span><span>proyecto<\/span><span>\u00a0<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Programa<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>desarrollo<\/span><span><span>\u00a0<\/span><\/span><span>profesional<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>cursos<\/span><span><span>\u00a0<\/span><\/span><span>especializados<\/span><span>\u00a0\u00a0<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Experimenta<\/span><span><span>\u00a0<\/span><\/span><span>tu<\/span><span><span>\u00a0<\/span><\/span><span>mejor<\/span><span><span>\u00a0<\/span><\/span><span>versi\u00f3n<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>En Concentrix,<span>\u00a0<\/span><\/span><span>invertimos<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>quienes<\/span><span><span>\u00a0<\/span><\/span><span>cambian<\/span><span><span>\u00a0<\/span>las<span>\u00a0<\/span><\/span><span>reglas<\/span><span><span>\u00a0<\/span>del juego<span>\u00a0<\/span><\/span><span>porque<\/span><span><span>\u00a0<\/span><\/span><span>sabemos<\/span><span><span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>cuando<\/span><span><span>\u00a0<\/span><\/span><span>nuestra<\/span><span><span>\u00a0<\/span><\/span><span>gente<\/span><span><span>\u00a0<\/span><\/span><span>prospera<\/span><span>,<span>\u00a0<\/span><\/span><span>nuestros<\/span><span><span>\u00a0<\/span><\/span><span>clientes<\/span><span><span>\u00a0<\/span>tambi\u00e9n lo<span>\u00a0<\/span><\/span><span>hacen<\/span><span>.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Si<span>\u00a0<\/span><\/span><span>esto<\/span><span><span>\u00a0<\/span><\/span><span>suena<\/span><span><span>\u00a0<\/span><\/span><span>como<\/span><span><span>\u00a0<\/span>el<span>\u00a0<\/span><\/span><span>siguiente<\/span><span><span>\u00a0<\/span>paso<span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>tu<\/span><span><span>\u00a0<\/span><\/span><span>carrera<\/span><span>,<span>\u00a0<\/span><\/span><span>queremos<\/span><span><span>\u00a0<\/span>saber de<span>\u00a0<\/span><\/span><span>ti<\/span><span>.<span>\u00a0<\/span><\/span><span>Aplica<\/span><span><span>\u00a0<\/span>hoy<span>\u00a0<\/span><\/span><span>mismo<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>descubre<\/span><span><span>\u00a0<\/span><\/span><span>por<\/span><span><span>\u00a0<\/span><\/span><span>qu\u00e9<\/span><span><span>\u00a0<\/span><\/span><span>m\u00e1s<\/span><span><span>\u00a0<\/span>de 440.000<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>todo<\/span><span><span>\u00a0<\/span>el<span>\u00a0<\/span><\/span><span>mundo<\/span><span><span>\u00a0<\/span><\/span><span>consideran<\/span><span><span>\u00a0<\/span>a Concentrix<span>\u00a0<\/span><\/span><span>su<\/span><span><span>\u00a0<\/span><\/span><span>empleador<\/span><span><span>\u00a0<\/span><\/span><span>preferido<\/span><span>.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><i><span><span>Ofrecemos<\/span><span><span>\u00a0<\/span><\/span><span>igualdad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>oportunidades<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>empleo<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/i><\/p><\/div><div><p><i><span><span>Nos<span>\u00a0<\/span><\/span><span>comprometemos<\/span><span><span>\u00a0<\/span><\/span><span>a<\/span><span><span>\u00a0<\/span><\/span><span>ofrecer<\/span><span><span>\u00a0<\/span><\/span><span>igualdad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>oportunidades<\/span><span><span>\u00a0<\/span><\/span><span>laborales<\/span><span><span>\u00a0<\/span>y un<span>\u00a0<\/span><\/span><span>entorno<\/span><span><span>\u00a0<\/span>libre de<span>\u00a0<\/span><\/span><span>discriminaci\u00f3n<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>acoso<\/span><span>.<span>\u00a0<\/span><\/span><span>Todas<\/span><span><span>\u00a0<\/span><\/span><span>nuestras<\/span><span><span>\u00a0<\/span><\/span><span>decisiones<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>contrataci\u00f3n<\/span><span><span>\u00a0<\/span>se<span>\u00a0<\/span><\/span><span>basan<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>las<span>\u00a0<\/span><\/span><span>necesidades<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>negocio<\/span><span>,<span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>requisitos<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>puesto<\/span><span><span>\u00a0<\/span>y las<span>\u00a0<\/span><\/span><span>cualificaciones<\/span><span><span>\u00a0<\/span><\/span><span>personales<\/span><span>, sin<span>\u00a0<\/span><\/span><span>importar<\/span><span><span>\u00a0<\/span><\/span><span>identidad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>g\u00e9nero<\/span><span>,<span>\u00a0<\/span><\/span><span>edad<\/span><span>,<span>\u00a0<\/span><\/span><span>religi\u00f3n<\/span><span>,<span>\u00a0<\/span><\/span><span>origen<\/span><span><span>\u00a0<\/span><\/span><span>\u00e9tnico<\/span><span>,<span>\u00a0<\/span><\/span><span>situaci\u00f3n<\/span><span><span>\u00a0<\/span>familiar o<span>\u00a0<\/span><\/span><span>cualquier<\/span><span><span>\u00a0<\/span><\/span><span>otra<\/span><span><span>\u00a0<\/span><\/span><span>condici\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>protegida<\/span><span><span>\u00a0<\/span><\/span><span>por<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>legislaci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>aplicable<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/i><br \/><span>R1742565<\/span><\/p><\/div>\",\"ats_external_id\":\"R1742565\",\"location\":\"Valencia, Valencia\",\"job_type\":\"part_time\",\"salary\":\"1157.17\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-24T01:59:12.988+02:00\",\"created_at\":\"2026-06-29T16:05:19.542+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDk?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDk\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - Av. d'Arag\u00f3, 30\"}},\"languages\":[\"Spanish\",\"Basque\"],\"recruiter\":{\"email\":{\"address\":\"monica.barreiro@concentrix.com\"},\"first_name\":\"Barreiro Lopez, Monica\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"},{\"id\":\"102541577\",\"wid\":\"da7d7d2449a2101033343026c9780002\",\"descriptor\":\"Alessandra Boreggio (102541577)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JC2945\",\"descriptor\":\"Advisor I, Technical Support - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383891\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Agente-de-Soporte-Tcnico---Mercado-Vasco---Presencial-LL01_R1742565\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Agente-de-Soporte-Tcnico---Mercado-Vasco---Presencial-LL01_R1742565\/apply\",\"job_requisition_id\":\"R1742565\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"35ad68c732c0101fc7de09b724630000\",\"descriptor\":\"20215 - Lgcorp - WHSBTSPAIN34\",\"reference_id\":\"WHSBTSPAIN34\",\"custom_reference_id\":\"WHSBTSPAIN34\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"c30e7f616c5d101fc9b0d350eded0000\",\"descriptor\":\"W0ZNTU P_Sbt_Spain_Lg\",\"reference_id\":\"W0ZNTU\",\"custom_reference_id\":\"W0ZNTU\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"cristina.flores@concentrix.com\"},\"first_name\":\"Cristina Flores (102538697)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1742565\",\"wid\":\"2d17a1ec669010162dfe36f35d220000\",\"descriptor\":\"Agente de Soporte T\u00e9cnico - Mercado Euskera - Remoto LL01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1603\",\"campaign_id\":\"708\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1742539\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (French-speaking) - Remote - Sports industry MA01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Customer service \",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Representative in (remote)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Sports industry.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a <b>Customer Representative<\/b> on our team, you will:\u00a0<\/p><p><\/p><p>- Provide first class customer satisfaction at all times and do whatever is necessary to support our customers\u00a0<br \/>- Handle incoming customer contacts (via telephone and e-mail), log call details onto call tracking systems and perform call follow ups according to procedures\u00a0<br \/>- Perform outbound contacts (via telephone, email or any other means) in response to generated issues and update information onto call tracking system according to procedures\u00a0<br \/>- Ensure correct presentation of the customer\u2019s corporate and brand images in all interactions\u00a0<br \/>- Enrich and localize the knowledge database from new incoming contacts\u00a0<br \/>\u00a0<\/p><p><b>Concentrix is a great match if you:<\/b>\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in French plus an advanced level of English\u00a0<br \/>- Are self-motivated, team player and supportive person\u00a0<br \/>- Have active listening and comprehension skills\u00a0<br \/>- Are outgoing and open minded\u00a0<br \/>- Have very good written skills\u00a0<br \/>- Have customer-focused attitude\u00a0<br \/>- Are goal oriented\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p><\/p><p>- 30 hours\/week contract: Monday to Friday from 12h to 18h or 9h to 17h<br \/>- Salary 15 287 euros gross\/year &#43; up to 1.846 euros gross\/year in bonus\u00a0<br \/>- Work remotely from anywhere in Spain<br \/>- Bring-a-friend (referral) bonus opportunities\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs and specialized courses\u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p>Concentrix is an equal opportunity employer\u00a0<\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<br \/><span>R1742539<\/span><\/p>\",\"ats_external_id\":\"R1742539\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":\"1656.25\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-25T01:59:13.362+02:00\",\"created_at\":\"2026-06-29T16:05:18.467+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDg?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDg\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Bilingual R1742488\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Italian speaking) - Part time - Onsite - JE01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\"Customer Service Representative in Barcelona\",\"long_description\":\"<p><b>Step into a Game-Changing Career<\/b><\/p><p><\/p><p>Ready to join an innovative and fast-growing team? We\u2019re a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world\u2019s most recognized brands \u2014 the ones you use every day \u2014 helping them grow through technology and integrated solutions.<\/p><p>If you&#39;re looking to grow and be inspired, as a <b>Customer Service Representative in Barcelona<\/b> (On-site), you will be part of our team of game-changers who are powering the brands of the future in the coffee industry.<\/p><p><\/p><p><\/p><p><b>Career Growth and Personal Development<\/b><\/p><p><\/p><p>This is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career.<\/p><p><\/p><p><b>What You Will Do in This Role<\/b><\/p><p><\/p><p>At the heart of everything we do is a commitment to people \u2014 our clients, their customers, our teams, our community, and our planet.<\/p><p><\/p><p>As a <b>Customer Service Representative<\/b>, you will:<\/p><p><\/p><ul><li><span>Provide with accurate information to our customer.<\/span><\/li><li><span>Logging and follow up of correct and Valid Orders or requests.<\/span><\/li><li><span>Delivery of high caliber Customer Service on Post-Sales requisitions (Logistics, warranties, refunds\u2026)<\/span><\/li><li><span>Capturing of all required data elements in CRM as required by client\u2019s training, policies and procedures.<\/span><\/li><\/ul><p><\/p><p><b>Your Qualifications<\/b><\/p><p><\/p><p>We welcome people from diverse backgrounds who are curious, motivated, and eager to learn. If you are passionate about helping others and delivering excellent customer experiences, you will thrive with us.<\/p><p><\/p><p><u>Requirements<\/u>\u00a0<\/p><p><\/p><ul><li><span>Are proficient or bilingual in Italian &#43; advanced Spanish and English<\/span><\/li><li><span>Excellent communication skills in a variety of\u00a0customer\u00a0facing situations.\u00a0\u00a0<\/span><\/li><li><span>Good team player with drive for success.\u00a0\u00a0<\/span><\/li><li><span>Previous\u00a0experience\u00a0in\u00a0similar\u00a0position is a plus.<\/span><\/li><\/ul><p><\/p><p><\/p><p><b>What\u2019s in It for You<\/b><\/p><p><\/p><p>We go beyond expectations by creating experiences that truly stand out. That\u2019s why we invest in our people, technology, and future \u2014 including yours.<\/p><p>In this role, you\u2019ll benefit from:<\/p><ul><li><span>Part-time (20 hours\/week) fixed term contract, Monday to Friday (09:00\u201313:00)<\/span><\/li><li><span>Salary of \u20ac9,812 gross\/year &#43; up to \u20ac1,500 gross\/year in bonus<\/span><\/li><li><span>Onsite Barcelona Office<\/span><\/li><li><span>Referral bonus opportunities<\/span><\/li><li><span>Fully paid training on the company and your project<\/span><\/li><li><span>Career development programs and specialized courses<\/span><\/li><\/ul><p><\/p><p><b>Be Your Best Version<\/b><\/p><p><\/p><p>At Concentrix, we invest in our people because we know that when you thrive, our clients and their customers do too.<\/p><p>If this sounds like the next step in your career, we\u2019d love to hear from you. Apply today and discover why over 440,000 game-changers worldwide choose Concentrix as their employer of choice.<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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The successful candidate will be comfortable working across Amazon campaigns, product listings, and digital commerce tasks, while collaborating with internal stakeholders to improve visibility, traffic, and sales.\\n\\nExperience in eCommerce, Amazon listings\/content, and marketplace optimization is essential. Exposure to DTC, Shopify, Figma, and Asana would be a strong advantage.\",\"long_description\":\"<p><b>Key Responsibilities<\/b><\/p><ul><li><span>Manage and optimize Amazon advertising campaigns, including Sponsored Products, Sponsored Brands, and Sponsored Display.<\/span><\/li><li><span>Monitor campaign performance and make data-driven optimizations. <\/span><\/li><li><span>Conduct keyword research, search term analysis, bidding adjustments, and budget management.<\/span><\/li><li><span>Support campaign creation, restructuring, and ongoing optimization based on business goals and performance trends.<\/span><\/li><li><span>Work with Amazon product listings to ensure titles, bullets, descriptions, images, and A&#43; content are accurate and conversion-focused.<\/span><\/li><li><span>Identify listing issues, suppressed content, content gaps, and opportunities to improve product page performance.<\/span><\/li><li><span>Partner with internal teams on Amazon content updates, promotions, launches, and seasonal initiatives.<\/span><\/li><li><span>Help maintain and improve Amazon Storefronts, product detail pages, and branded content where needed.<\/span><\/li><li><span>Analyze account and campaign performance and provide regular reporting with actionable recommendations.<\/span><\/li><li><span>Support broader eCommerce initiatives across Amazon and other digital sales channels where relevant.<\/span><\/li><li><span>Ensure all content and campaign activity aligns with brand guidelines and commercial priorities.<\/span><\/li><li><span>Use project management tools to track tasks, updates, and deadlines effectively.<\/span><\/li><li><span>Stay up to date with Amazon advertising trends, policy updates, and marketplace best practices.<\/span><\/li><\/ul><p><\/p><p><b>Required Experience \/ Skills<\/b><\/p><ul><li><span>1&#43; years of hands-on experience in Amazon advertising and Amazon marketplace management<\/span><\/li><li><span>Strong understanding of Amazon PPC and campaign optimization<\/span><\/li><li><span>Experience with Amazon listings, product detail pages, and content management<\/span><\/li><li><span>Familiarity with Vendor Central<\/span><\/li><li><span>Understanding of key Amazon performance metrics <\/span><\/li><li><span>Experience in eCommerce and digital retail environments<\/span><\/li><li><span>Strong analytical skills and attention to detail<\/span><\/li><li><span>Ability to manage multiple tasks and priorities in a fast-paced environment<\/span><\/li><li><span>Very good communication skills in English (C1 level), both written and spoken<\/span><\/li><li><span>Experience with DTC eCommerce channels, Shopify, Asana and Figma is a plus.<\/span><\/li><\/ul><p><\/p><p><b>What We Offer<\/b><\/p><ul><li><span>Competitive salary<\/span><\/li><li><span>Remote working model, with occasional travel required for team collaboration and business meetings (typically 1 day per month or 2 days per quarter). Travel expenses will be partially reimbursed.<\/span><\/li><li><span>Standard working hours (Monday\u2013Friday; bank holidays off)<\/span><\/li><li><span>Monthly transportation\/internet allowance in addition to the base salary<\/span><\/li><li><span>Bonus for important life events<\/span><\/li><li><span>Additional medical plan: health and dental care<\/span><\/li><li><span>Life and Disability insurance<\/span><\/li><li><span>Sport Card (co-financed by the employer)<\/span><\/li><li><span>Discounts on various goods and services<\/span><\/li><li><span>5 additional days for educational purposes<\/span><\/li><\/ul><p><\/p><p><b>Due to on site visits and employment requirements, we request that the successful application is based in Bulgaria.<\/b><\/p><p><b><span>\u00a0<\/span><\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1741146\",\"location\":\"Sofia\",\"job_type\":\"full_time\",\"salary\":\"2400\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-27T02:04:13.547+08:00\",\"created_at\":\"2026-06-26T18:12:06.180+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTA0Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Digital-Content-Specialist_R1741146-1\/apply\",\"head_count\":\"6\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Regional Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"organization_reference_id\":\"CBG04\"},\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anelia.encheva@concentrix.com\"},\"first_name\":\"Encheva, Anelia (Encheva, Anelia)\"},\"categories\":[{\"descriptor\":\"CF Regional Marketing\"}],\"recruiters\":[{\"id\":\"102117831\",\"wid\":\"3cabd2776c6910140e8c63dac8bf0000\",\"descriptor\":\"Anelia Encheva (Anelia Encheva) (102117831)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2539\",\"descriptor\":\"Sr. Specialist, Regional Marketing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-380982\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Digital-Content-Specialist_R1741146-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Digital-Content-Specialist_R1741146-1\/apply\",\"job_requisition_id\":\"R1741146\"}],\"organizations\":[{\"wid\":\"6067752493b71011060ae354956e0000\",\"descriptor\":\"W10136 Helen of Troy - B2B\",\"reference_id\":\"W10136\",\"custom_reference_id\":\"W10136\",\"company_reference_id\":null},{\"wid\":\"2ba66d6964051010b59cc905dc950000\",\"descriptor\":\"26291 - Helen of Troy - 980009734\",\"reference_id\":\"980009734\",\"custom_reference_id\":\"980009734\",\"company_reference_id\":null},{\"wid\":\"6f418c423d521019bcad8c9506680000\",\"descriptor\":\"COGS (SITE) Content Creation Billable Direct\",\"reference_id\":\"SITCONCREBI-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"custom_reference_id\":null,\"company_reference_id\":\"CBG04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"Stefani.Naydenova@concentrix.com\"},\"first_name\":\"Stefani Naydenova (834594)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1741146\",\"wid\":\"360f4eb2089410153219bf101feb0000\",\"descriptor\":\"Amazon Advertising Specialist\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"423\",\"campaign_id\":\"320\",\"campaign_title\":\"Electrolux Salary Pilot\/ Italian \/ Iasi\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor with Italian and English \u2013 Iasi, work from office\",\"street\":null,\"address\":null,\"city\":\"Ia\u0219i\",\"state\":\"Ia\u0219i County\",\"postal_code\":null,\"region\":\"Iasi\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Are you fluent in Italian and confident in English? Do you enjoy helping customers, solving problems, and working in a dynamic environment?&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Join our team in Ia\u0219i as a Customer Advisor and become part of a global leader in home appliances. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>You will support customers through calls, email, and WhatsApp, provide technical and commercial assistance, and grow your career in a supportive and award-winning workplace.&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>About the Role&nbsp;<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>Role details<\/strong><\/p>\\n<ul>\\n<li>Location:&nbsp;Ia\u0219i&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Work model:&nbsp;On-site, from our modern office in Ia\u0219i&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Employment type:&nbsp;Full-time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Contract type:&nbsp;Permanent employment contract&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What you will do<\/strong><\/p>\\n<ul>\\n<li>Handle&nbsp;inbound and outbound calls, as well as&nbsp;email and WhatsApp interactions &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Offer support for&nbsp;home appliance products&nbsp;and&nbsp;warranty extensions &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Provide&nbsp;basic technical assistance and troubleshooting&nbsp;using support materials<\/li>\\n<li>Create&nbsp;tickets&nbsp;when needed based on the troubleshooting performed &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Share&nbsp;commercial information&nbsp;about products and extended warranties<\/li>\\n<li>Identify opportunities for&nbsp;upselling complementary products and services<\/li>\\n<\/ul>\\n<p>\ud83c\udfaf <strong>What We&rsquo;re Looking For&nbsp;&nbsp;&nbsp;<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>Must-have requirements<\/strong><\/p>\\n<ul>\\n<li>Advanced Italian<\/li>\\n<li>Medium English<\/li>\\n<li>Strong&nbsp;communication skills&nbsp;&ndash; written and verbal &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Customer-oriented mindset<\/li>\\n<li>Good&nbsp;problem-solving skills<\/li>\\n<li>Ability to&nbsp;multitask, with resilience and adaptability &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Good&nbsp;digital skills<\/li>\\n<li>Ability to support&nbsp;upselling activities &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Nice-to-have<\/strong><\/p>\\n<ul>\\n<li>Previous&nbsp;customer service experience &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Teamwork<\/li>\\n<li>Attention to detail<\/li>\\n<li>Active listening<\/li>\\n<li>Emotional control<\/li>\\n<\/ul>\\n<p>\ud83c\udfaf <strong>What We Offer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>Compensation and benefits<\/strong><\/p>\\n<ul>\\n<li>Starting salary: 6,496 RON gross\/month&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Performance bonus: 598 RON gross\/month&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Sales incentives \/ commission&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Growth and environment<\/strong><\/p>\\n<ul>\\n<li>Product knowledge training&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Real&nbsp;career growth opportunities&nbsp;within a global brand&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>A&nbsp;supportive team culture&nbsp;and supportive managers&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>The chance to represent an&nbsp;international brand known for innovation and quality&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>A workplace recognized as:\\n<ul>\\n<li>Employer of the Year - Romanian Business Services Forum &amp; Awards 2026<\/li>\\n<li>Most Transformed Workplace - Romanian Business Services Forum &amp; Awards 2025<\/li>\\n<li>Global Top 100 Inspiring Workplaces (2nd globally in 2025)<\/li>\\n<\/ul>\\n<\/li>\\n<li>Proud of our awards:\\n<ul>\\n<li>Artificial Intelligence Excellence Award<\/li>\\n<li>Generative AI Product of the Year<\/li>\\n<li>Brandon Hall HCM Excellence Awards - recognizes talent management, learning, employee development and HR excellence<\/li>\\n<\/ul>\\n<\/li>\\n<li>An ESG-certified, people-centered and modern work environment&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/li>\\n<li>85% of our leaders started where you are&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/li>\\n<\/ul>\\n<p>\ud83c\udfaf <strong>Why Join Us&nbsp;&nbsp;<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>What makes us different<\/strong><\/p>\\n<ul>\\n<li>Build your career with a&nbsp;globally recognized leader&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Work with products that&nbsp;improve everyday life at home&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Join a company where people stay because they&nbsp;grow and develop&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Be part of a workplace that values&nbsp;learning, trust, and performance&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<\/ul>\",\"ats_external_id\":\"RO-320\",\"location\":\"Ia\u0219i, Iasi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-19T17:41:36.884+03:00\",\"created_at\":\"2026-06-26T17:52:49.276+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjA?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"1746\",\"campaign_id\":\"1133\",\"campaign_title\":\" Seb \/ English \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (English-speaking) - Small Appliances\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. 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We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1128\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-26T15:07:17.282+01:00\",\"created_at\":\"2026-06-26T15:04:24.149+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTI4?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTI4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1750\",\"campaign_id\":\"1125\",\"campaign_title\":\"ByteDance PICO \/ German \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support (German-speaking) - Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Support in Porto, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a Customer Support, you will:<\/p>\\n<ul>\\n<li>Give customer support by handling customers&rsquo; issues and inquiries&nbsp;<\/li>\\n<li>Use different platforms and tools<\/li>\\n<li>Investigate and collect information to provide to customer<\/li>\\n<li>Provide detailed and organized customer support and seek for initiatives to improve the overall customer experience<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have an advanced level of German (written and oral) (C1) and good level of English<\/li>\\n<li>Have prior knowledge in online payment methods and transactions<\/li>\\n<li>Have proven computer skills and diligent worker<\/li>\\n<li>Have high attention to detail and a problem-solving mindset<\/li>\\n<li>Have the ability to communicate, both written and verbally effectively<\/li>\\n<li>Being skilled in multi-tasking is essential<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1125\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-26T14:54:31.462+01:00\",\"created_at\":\"2026-06-26T14:42:27.555+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTI1?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTI1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1751\",\"campaign_id\":\"1123\",\"campaign_title\":\" Swile \/ French \/ BM \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (Francophone) - Services Combin\u00e9s\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le `Braga - Refer Building (sur site<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>Fournir une assistance pour les questions des clients relatives &agrave; l'utilisation de l'application, principalement par le biais d'appels entrants.<\/li>\\n<li>R&eacute;pondre aux questions sur la cr&eacute;ation de comptes et la gestion des soldes<\/li>\\n<li>Informer le client de toutes les caract&eacute;ristiques du service<\/li>\\n<li>Cr&eacute;er et mettre &agrave; jour des dossiers et des bases de donn&eacute;es des clients<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as un niveau &eacute;lev&eacute; de Fran&ccedil;ais (&eacute;crit et oral)<\/li>\\n<li>T'as d&rsquo;excellentes comp&eacute;tences en r&eacute;daction et communication<\/li>\\n<li>T'es proactif, ax&eacute; sur les r&eacute;sultats, motiv&eacute; et capable de travailler en &eacute;quipe<\/li>\\n<li>T'as&nbsp;de&nbsp;'exp&eacute;rience dans le service &agrave; la client&egrave;le&nbsp;<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Emplacement privil&eacute;gi&eacute; au Refer Building, &agrave; quelques pas de la gare de Braga<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1123\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-19T00:59:06.854+01:00\",\"created_at\":\"2026-06-26T14:36:45.327+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTIz?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTIz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"517\",\"campaign_id\":\"198\",\"campaign_title\":\"GTM Prizren \/ Vorwerk \/ Deutsch\",\"campaign_type\":\"job_application\",\"job_title\":\" Konsulent i Sh\u00ebrbimeve ndaj Konsumatorit n\u00eb Gjuh\u00eb Gjermane n\u00eb Prizren\",\"street\":\"\",\"address\":\"\",\"city\":null,\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Kosovo\",\"short_description\":\"Starte deine Karriere \u2013 werde noch heute Teil von Concentrix!\",\"long_description\":\"<p><strong>Die Position des Advisors II, Kundendienst, steht je nach Kundenanforderungen mit den Kunden &uuml;ber eingehende Anrufe, ausgehende Anrufe oder &uuml;ber das Internet in Verbindung. Diese Position bietet Kundendienstunterst&uuml;tzung und l&ouml;st nicht-routinem&auml;&szlig;ige Probleme in Bezug auf die Produkte oder Dienstleistungen des Kunden.<\/strong><\/p>\\n<p><strong>Standort: Rr. Tirana nr. 5. af&euml;r Jumbos - Prizren<\/strong><\/p>\\n<p><strong>Aufgabenbereich<\/strong><\/p>\\n<ul>\\n<li>Sicherstellung, dass die erbrachten Callcenter-Dienstleistungen den vertraglich vereinbarten Leistungskennzahlen (KPIs) entsprechen.<\/li>\\n<li>Kl&auml;rung der Kundenanforderungen, gezieltes Hinterfragen des Verst&auml;ndnisses und Nutzung von Entscheidungshilfsmitteln und Ressourcen, um nicht-standardisierte oder unstrukturierte Kundenanliegen zu l&ouml;sen, die eine tiefere Kl&auml;rung oder konzeptionelles Denken erfordern.<\/li>\\n<li>Aktives Zuh&ouml;ren der Kundenbed&uuml;rfnisse und -anliegen, Empathie zeigen und gleichzeitig die Gelegenheit nutzen, eine positive Beziehung zum Kunden aufzubauen.<\/li>\\n<li>H&ouml;fliche, freundliche und professionelle Begr&uuml;&szlig;ung der Kunden gem&auml;&szlig; den Callcenter-Verfahren und -Richtlinien.<\/li>\\n<li>Kontinuierliche Pflege eines umfassenden Wissens &uuml;ber die Produkte und\/oder Dienstleistungen des Kunden, um den bestm&ouml;glichen Service zu bieten.<\/li>\\n<li>Sicherstellung einer vollst&auml;ndigen und pr&auml;zisen Dokumentation aller Interaktionen, einschlie&szlig;lich der ordnungsgem&auml;&szlig;en Erfassung von Kontoinformationen in den Systemen.<\/li>\\n<li>Teilnahme an Initiativen zur Verbesserung der Kundenzufriedenheit und Optimierung der Callcenter-Leistung.<\/li>\\n<li>Aktives Angebot zus&auml;tzlicher Produkte und\/oder Dienstleistungen, um den Bed&uuml;rfnissen des Kunden gerecht zu werden und den Umsatz zu steigern.<\/li>\\n<li>Nachverfolgung, Dokumentation und Abruf von Informationen in der Anrufverfolgungsdatenbank des Callcenters.<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<ul>\\n<li>Abgeschlossene Schulbildung und vorzugsweise mindestens sechs Monate Erfahrung im Callcenter oder Kundenservice.<\/li>\\n<li>H&ouml;flichkeit und eine ausgepr&auml;gte Kundenorientierung, insbesondere in einem Callcenter-Umfeld.<\/li>\\n<li>Gute Kenntnisse im Umgang mit Computersystemen, Callcenter-Software und MS Office.<\/li>\\n<\/ul>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<p><strong>Was wir bieten<\/strong><\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;hige Verg&uuml;tung mit zus&auml;tzlichen Benefits, abh&auml;ngig von der Rolle<\/li>\\n<li>Moderne B&uuml;ros und eine Umgebung, in der Karrieren und neue Freundschaften aufgebaut werden<\/li>\\n<li>Schulungen und Programme zur beruflichen Weiterentwicklung<\/li>\\n<li>Verschiedene Boni<\/li>\\n<li>Empfehlungsbonus f&uuml;r jede Empfehlung einer Person, die sich Concentrix anschlie&szlig;t<\/li>\\n<li>M&ouml;glichkeit, je nach Rolle, Projekt oder Abteilung von zu Hause aus zu arbeiten.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"3890251021\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-21T00:59:18.314+01:00\",\"created_at\":\"2026-06-26T13:19:33.668+01:00\",\"latitude\":\"42.6026359\",\"longitude\":\"20.902977\",\"landing_page_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTg?\",\"apply_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"1092\",\"campaign_id\":\"21019\",\"campaign_title\":\"Specialist, Workplace Health &amp; Safety R1740324\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista de Ambiente, Salud y Seguridad Ocupacional\",\"street\":\"CRI San Jose - US Embassy\",\"address\":\"CRI San Jose - US Embassy\",\"city\":\"Pavas\",\"state\":\"San Jose\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"Buscamos un profesional proactivo y orientado a resultados para liderar la gesti\u00f3n de Medio Ambiente, Salud y Seguridad Ocupacional (EHS) dentro de la organizaci\u00f3n. El candidato ideal contar\u00e1 con experiencia en la implementaci\u00f3n de programas de seguridad, cumplimiento normativo y gesti\u00f3n de riesgos, adem\u00e1s de s\u00f3lidas habilidades de comunicaci\u00f3n, an\u00e1lisis y trabajo en equipo. Ser\u00e1 responsable de promover una cultura de prevenci\u00f3n, garantizar el cumplimiento de la legislaci\u00f3n vigente y asegurar la alineaci\u00f3n con los est\u00e1ndares corporativos locales y globales.\",\"long_description\":\"<p><b>Funciones Esenciales \/ Responsabilidades Principales<\/b><\/p><ul><li><span>Liderar y gestionar el Comit\u00e9 de Salud y Seguridad de la empresa, garantizando el cumplimiento de los est\u00e1ndares internos y los requisitos legales.<\/span><\/li><li><span>Actuar como representante de la empresa ante las autoridades locales en materia de EHS y en los procesos de certificaci\u00f3n de cumplimiento.<\/span><\/li><li><span>Implementar y supervisar el Programa de Salud y Seguridad de la empresa, asegurando su alineaci\u00f3n con los est\u00e1ndares locales y globales de HSE.<\/span><\/li><li><span>Monitorear y garantizar el cumplimiento de los indicadores locales y globales de HSE.<\/span><\/li><li><span>Revisar y mantenerse actualizado sobre la normativa local aplicable a las operaciones de la empresa.<\/span><\/li><li><span>Priorizar e implementar las pol\u00edticas de seguridad en todas las instalaciones y centros de trabajo de la empresa.<\/span><\/li><li><span>Desarrollar un conocimiento profundo de las operaciones, funciones y procesos de la organizaci\u00f3n para identificar las necesidades en materia de EHS.<\/span><\/li><li><span>Priorizar y justificar inversiones y adquisiciones relacionadas con EHS.<\/span><\/li><li><span>Realizar an\u00e1lisis detallados de las tareas de trabajo para identificar riesgos y definir las medidas preventivas necesarias.<\/span><\/li><li><span>Definir e implementar procedimientos para prevenir incidentes y garantizar el cumplimiento de la normativa vigente.<\/span><\/li><li><span>Brindar asesor\u00eda en materia de EHS durante la planificaci\u00f3n y ejecuci\u00f3n de todos los proyectos.<\/span><\/li><li><span>Comunicar claramente los requisitos de EHS a los colaboradores, gerentes y dem\u00e1s partes interesadas.<\/span><\/li><li><span>Monitorear continuamente el avance de los proyectos y el cumplimiento de los est\u00e1ndares de seguridad.<\/span><\/li><li><span>Revisar peri\u00f3dicamente los cambios en los requisitos legales y asegurar que los procedimientos de la empresa se mantengan actualizados.<\/span><\/li><li><span>Elaborar informes claros y precisos sobre EHS y presentar los resultados a la gerencia.<\/span><\/li><li><span>Recomendar acciones correctivas y preventivas para mitigar riesgos futuros.<\/span><\/li><li><span>Supervisar continuamente las condiciones de trabajo para garantizar un ambiente seguro y en cumplimiento con la normativa.<\/span><\/li><li>Control presupuestal y manejo de proveedores para el departamento.<\/li><\/ul><p><\/p><p><b>Requisitos y Competencias<\/b><\/p><ul><li><span>Experiencia en metodolog\u00edas de Medio Ambiente, Salud y Seguridad Ocupacional (EHS).<\/span><\/li><li><span>Bachillerato universitario en Ingenier\u00eda en 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Spark Place 10th Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"johnpaulluigi.mingoa@concentrix.com\"},\"first_name\":\"Mingoa, John Paul Luigi Rabago\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102475022\",\"wid\":\"771bdb8e659510375b0979ce0ca10000\",\"descriptor\":\"John Paul Luigi Mingoa (102475022)\"},{\"id\":\"017413\",\"wid\":\"ad6658a0dd1910053b36bbcc81e20000\",\"descriptor\":\"Marely Carmela Valdez (017413)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3100\",\"descriptor\":\"Manager I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-376929\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Spark-Place-10th-Flr\/Manager-I--B2B-Sales_R1741821\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Spark-Place-10th-Flr\/Manager-I--B2B-Sales_R1741821\/apply\",\"job_requisition_id\":\"R1741821\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"brian.magnayi@concentrix.com\"},\"first_name\":\"Brian Magnayi (017848)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1741821\",\"wid\":\"74495ed3ea151014eb0baa345bc50000\",\"descriptor\":\"Manager I, B2B Sales\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2050\",\"campaign_id\":\"req-8648798d4afe4347\",\"campaign_title\":\"Customer Service Representative (Bilingual: English \/ Spanish) On-Site\",\"campaign_type\":null,\"job_title\":\"Customer Service Representative (Bilingual: English \/ Spanish) On-Site\",\"street\":null,\"address\":null,\"city\":\"Charlotte\",\"state\":\"North Carolina\",\"postal_code\":\"28262\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Charlotte, NC, as a Bilingual Customer Service Representative! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? &nbsp;Then a Bilingual Customer Service Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service Representative (Bilingual: English \/ Spanish) On-Site, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>As a Customer Service Representative (Bilingual: Spanish\/English), you\u2019ll:<\/p><ul><li><p>Welcome customers to the brand and our variety of products<\/p><\/li><li><p>Handle multiple call types from our various members in North America and answer general customer inquiries clearly and professionally<\/p><\/li><li><p>Assist customers with navigation and roadside assistance or vehicle warranty and recalls while making tailored recommendation on our products and services to meet their needs<\/p><\/li><li><p>Listen attentively to our Member's needs, while demonstrating empathy and building rapport<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative (Bilingual: Spanish\/English) role include:<\/p><ul><li><p>The ability to read, write, and speak Spanish and English Fluently<\/p><\/li><li><p>1 year of customer service experience (Retail, Restaurant, and or Call Centre experience) us beneficial<\/p><\/li><li><p>A High School Diploma (or equivalent)<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Computer proficiency (including knowledge of windows-based application)<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li><p>The base salary range for this position is $20 - $23\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), paid time off and holidays, and paid training days. We accept applications on an ongoing basis.<\/p><\/li><li><p>Paid training&nbsp;and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Registered Retirement Savings Plan; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-8648798d4afe4347\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-06-25T18:37:36.489Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/RS453VQ2J4JYDR9PW2YR9YCBQB6MFQFE\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/RS453VQ2J4JYDR9PW2YR9YCBQB6MFQFE\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2051\",\"campaign_id\":\"req-80d8fe60b0b7666f\",\"campaign_title\":\"Customer Service Representative (On-Site)\",\"campaign_type\":null,\"job_title\":\"Customer Service Representative (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Laredo\",\"state\":\"Texas\",\"postal_code\":\"78045\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Laredo, TX, as a Customer Service Representative! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>&nbsp;<\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service Representative, you\u2019ll join an organically diverse team from 70+ countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As a Customer Service Representative, you will:<\/p><ul><li><p>Provide inbound customer support.<\/p><\/li><li><p>Help customers resolve technical issues.<\/p><\/li><li><p>Assist in correcting billing concerns.<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p><ul><li><p>Empathy<\/p><\/li><li><p>Experience in Customer Service not required, but encouraged<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Bilingual not required but encouraged to apply.<\/p><\/li><li><p>Must reside in the United States or have a valid U.S. address for residence<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li><p>The base salary range for this position is $15- $16\/hr., plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-80d8fe60b0b7666f\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-06-25T16:57:13.459Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/1Y4AZFBJAY1N0BPG0WH7187H5PJA8GRN\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/1Y4AZFBJAY1N0BPG0WH7187H5PJA8GRN\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1605\",\"campaign_id\":\"692\",\"campaign_title\":\"Advisor I, Technical Support - Bilingual R1741862\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (French-speaking) - On-site - Electrical Automotive Industry XM01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\".\",\"long_description\":\"<div><div>Job Description<\/div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>Are you looking for\u00a0what\u2019s\u00a0next?\u00a0We\u2019re\u00a0a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0<\/p><p><\/p><p>If\u00a0you\u2019re\u00a0looking to grow and be inspired, as a\u00a0<b>Customer Service Representative in Barcelona (On-site),<\/b>\u00a0you will be part of our team of\u00a0game-changers\u00a0who are powering the brands of the future in\u00a0electric cars.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>This is\u00a0a great opportunity\u00a0to experience the power of\u00a0what\u2019s\u00a0next and develop \u201cfriends for life\u201d at the same time.\u00a0We\u2019ll\u00a0give you all the training,\u00a0cutting-edge\u00a0technologies, and the continuing support\u00a0you\u2019ll\u00a0need to succeed.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What you will do in this role\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients,\u00a0their\u00a0customers, our people, our community, and our planet.\u202f\u202f\u00a0<\/p><p><\/p><p>As a\u00a0<b>Customer Service Representative<\/b>\u00a0on our team, you will:\u202f\u202f\u00a0<\/p><p><\/p><p>- Take incoming customer contacts (via telephone, email, chat &amp; other automated alerts) and solve users\u2019 demands\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Ensure contractual SLA is maintained\u00a0<br \/>- Provide cover for other Agents in their absence, either within the same team or across teams\u00a0<br \/>-\u00a0Understand and comply with administrative duties including holiday, sickness and overtime\u00a0<br \/>-\u00a0Work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfaction\u00a0<\/p><p><\/p><p><b>Your qualifications\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We embrace our\u00a0game-changers\u00a0with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>- Are\u00a0proficient\u00a0or\u00a0bilingual\u00a0in\u00a0French and are fluent in English\u00a0<br \/>- Have 1 year working experience in Customer Service\u00a0<br \/>- Posses working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Can take ownership and progress calls to resolution or to escalate call to resolution\u00a0<br \/>-\u00a0Experience in the automotive industry\u00a0and wi\u00a0<br \/>- Have working experience with electric vehicles or possess your own\u00a0<\/p><p><\/p><p>Don\u2019t\u00a0meet every requirement? No worries.\u00a0We\u2019re\u00a0dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you\u00a0don\u2019t\u00a0check every box, we still encourage you to apply.\u00a0We\u2019ll\u00a0do our best to match you with the right job, whether\u00a0it\u2019s\u00a0this one or another role.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What\u2019s\u00a0in it for you\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.\u00a0That\u2019s\u00a0why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u202f\u202f\u00a0<\/p><p><\/p><p>-\u00a0Full-time 39\u00a0hours\/week\u00a0temporary\u00a0contract:\u00a0Monday to Friday\u00a0rotative\u00a008:00 to 18:00\u00a0<br \/>- Salary\u00a020.000 euros gross\/year\u00a0&#43; up to\u00a02000 euros\u00a0gross\/year in bonus\u00a0<br \/>- Central location in\u00a0Barcelona\u00a0<br \/>- Bring-a-friend (referral) bonus opportunities\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs\u00a0and\u00a0specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>At\u00a0<b>Concentrix<\/b>, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0game-changers\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u202f<\/i>\u202f\u00a0<\/p><p><\/p><p><i>We&#39;re\u00a0proudly\u00a0united as one\u00a0team, one company, globally.\u00a0We&#39;re\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Xpeng Motor - WHSBTSPAIN367\",\"reference_id\":\"WHSBTSPAIN367\",\"custom_reference_id\":\"WHSBTSPAIN367\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"veli.bayramoglu@concentrix.com\"},\"first_name\":\"Veli Burak Bayramoglu (102539542)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1741862\",\"wid\":\"fb1b1bef53c01014f12da9a220d60000\",\"descriptor\":\"Customer Service Representative (French-speaking) - On-site - Electrical Automotive Industry XM01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"2052\",\"campaign_id\":\"req-0297d7bf118fa712\",\"campaign_title\":\"Inside Sales Representative (Automotive) Remote\",\"campaign_type\":null,\"job_title\":\"Inside Sales Representative (Automotive) Remote\",\"street\":null,\"address\":null,\"city\":\"Work At Home\",\"state\":\"Work At Home\",\"postal_code\":\"43201\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join our award-winning \u201cOne Concentrix\u201d team as a remote Automotive Inside Sales Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote Automotive Inside Sales Representative at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote Automotive Inside Sales Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>As an Inside Sales Representative \u2013 Automotive working from home, you will:<\/p><ul><li><p>Provide inbound and outbound customer support using a call flow guide<\/p><\/li><li><p>Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills<\/p><\/li><li><p>Use product knowledge, build client relationships, and find new ways to retain customers<\/p><\/li><li><p>Be detail-oriented when it comes to sales of products and services<\/p><\/li><li><p>Track, document, and retrieve information in databases<\/p><\/li><li><p>Offer additional products and\/or services with every sale<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br>&nbsp;<\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Representative \u2013 Automotive (Remote) role include:<\/p><ul><li><p>1+ year of proven B2B experience (meeting quotas, working on commission, selling products and\/or services)<\/p><\/li><li><p>Account Management experience preferred<\/p><\/li><li><p>Experience utilizing a CRM preferred (such as SalesForce)<\/p><\/li><li><p>A strong understanding of the sales\/selling process, building relationships, communication skills, negotiation techniques, and closing deals<\/p><\/li><li><p>Open availability<\/p><\/li><li><p>A high school diploma or GED<\/p><\/li><li><p>A quiet, distraction-free environment to work from in your home<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Strong computer navigation skills and PC knowledge<\/p><\/li><li><p>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/p><\/li><li><p>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/p><\/li><li><p>Must reside in the United States and have a valid U.S. address for residence<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li><p>The base salary range for this position is $15-$18\/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Paid training and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>Work-from-home convenience<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-0297d7bf118fa712\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-06-25T15:39:45.929Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/37DS1693837S366KZB93WGDKCDTSAKVZ\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/37DS1693837S366KZB93WGDKCDTSAKVZ\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1947\",\"campaign_id\":\"795\",\"campaign_title\":\"Conseiller Client - T\u00e9l\u00e9com - Cotonou\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client - T\u00e9l\u00e9com - (F\/H)- Service Client\",\"street\":null,\"address\":null,\"city\":\"Benin\",\"state\":null,\"postal_code\":null,\"region\":\"Benin\",\"country\":\"Benin\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 35 heures par semaine.<\/p>\\n<p>o Une mutuelle d&rsquo;entreprise prise en charge &agrave; hauteur de 80%<\/p>\\n<p>o Un remboursement des transports en commun &agrave; hauteur de 60%<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"BJ-795\",\"location\":\"Benin, Benin\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T01:59:20.884+02:00\",\"created_at\":\"2026-06-25T11:53:17.807+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTU?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"8\",\"relevance_score\":\"1\"},{\"id\":\"321\",\"campaign_id\":\"991\",\"campaign_title\":\"HPE \/ German \/ Prague - Hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Business development representative with German language\",\"street\":null,\"address\":null,\"city\":\"Prague\",\"state\":\"Prague\",\"postal_code\":null,\"region\":\"Prague\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"228\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">Responsibilities<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Phone-call follow-up marketing campaigns<\/li>\\n<li>Focusing on commercial customers<\/li>\\n<li>Email and social media campaigns to prospect and existing commercial clients<\/li>\\n<li>Profiling and the need to identify prospect companies and lead to support sales results<\/li>\\n<li>Maintain high-quality leads and contacts, ensuring their input into CRM systems<\/li>\\n<li>Nurture of existing leads and client's database<\/li>\\n<li>Sales and Marketing Department in the Lead Generation Process<\/li>\\n<li>Daily work with databases from Country Marketing, Sales, Pre-sales teams for profiling, leads creation<\/li>\\n<li>New contacts creation in CRM<\/li>\\n<li>Report results to the Supervisor<\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"26687\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">Requirements<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Energetic, focused, goal-oriented personality<\/li>\\n<li>Keen interest in sales development<\/li>\\n<li>Good communication skills and interest in existing and prospective clients<\/li>\\n<li>Experience working on the phone<\/li>\\n<li>Enthusiastic about getting new people and the needs of the company<\/li>\\n<li>Basic knowledge of Office Package, usage of social media and phone conversation<\/li>\\n<li>C1 German and Intermediate English (written and spoken)<\/li>\\n<li>Basic knowledge of IT environment and client portfolio<\/li>\\n<li>Telemarketing \/ Sales Experience is a&nbsp;plus<\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-recent-on-screen347315_747=\\\"29057\\\" data-gtm-vis-first-on-screen347315_747=\\\"29057\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">Offer<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Competitive Salary<\/li>\\n<li>Daily use of foreign languages<\/li>\\n<li>Extensive Training and Development Program for Products, Tools and Processes<\/li>\\n<li>25 Days Of Holiday<\/li>\\n<li>Meal vouchers at the value of 123.90 CZK for every working day of each month<\/li>\\n<li>benefit card (1.940 CZK monthly)<\/li>\\n<li>Multisport card<\/li>\\n<li>Fresh fruit and refreshments in the office<\/li>\\n<li>Interactive activities: team building, company parties, sports, etc.<\/li>\\n<li>Opportunity to develop a&nbsp;career within a&nbsp;multinational environment<\/li>\\n<\/ul>\",\"ats_external_id\":\"CZ-991\",\"location\":\"Prague, Prague\",\"job_type\":\"full_time\",\"salary\":\"45000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-05T16:41:13.091+02:00\",\"created_at\":\"2026-06-25T09:27:47.950+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OTE?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"6\",\"relevance_score\":\"1\"},{\"id\":\"2053\",\"campaign_id\":\"req-8448136e251ea394\",\"campaign_title\":\"Customer Service \/ Sales Representative (On-Site)\",\"campaign_type\":null,\"job_title\":\"Customer Service \/ Sales Representative (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Farmington Hills\",\"state\":\"Michigan\",\"postal_code\":\"48331\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Farmington Hills, MI, as a Customer Service \/ Sales Representative earning $28\/hr! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? &nbsp;Then a Customer Service \/ Sales Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service \/ Sales Representative (On-Site), you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;As a Customer Service \/ Sales Representative, you will:<\/p><ul><li><p>Follow-up with leads to encourage completion of their tax filing journey<\/p><\/li><li><p>Guide customers through the entire decision process and ensure successful transitions to tax professionals<\/p><\/li><li><p>Understand and Identify needs quickly and accurately<\/p><\/li><li><p>Deliver personalized consultations to build excitement and clarity around product<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service \/ Sales Representative role include:<\/p><ul><li><p>Experience in high-touch, customer-facing roles<\/p><\/li><li><p>Consultative sales background with strong closing skills<\/p><\/li><li><p>Excellent relationship-building and communication abilities<\/p><\/li><li><p>Highly motivated by results and recognition<\/p><\/li><li><p>Some tax knowledge is helpful but not required<\/p><\/li><li><p>Passion for delivering exceptional customer experience is essential<\/p><\/li><li><p>1 to 2 years of customer service preferred<\/p><\/li><li><p>Employment for this position will begin on-site in the office starting on day one of employment at 34115 W 12 Mile Road, Farmington Hills, MI 48331<\/p><\/li><li><p>This is a short-term assignment with potential for an extension<\/p><\/li><li><p>Must reside in the United States and have a valid U.S. address for residence<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li><p>The base salary range for this position is $28.00 \/hr., (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p><\/li><li><p>Paid training and performance-based incentives.<\/p><\/li><li><p>Lucrative employee referral bonus opportunities and shift differentials<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-8448136e251ea394\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-06-24T21:38:31.616Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/38A5VX8S8SB49F7GVVTY18EJJFR0F2VY\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/38A5VX8S8SB49F7GVVTY18EJJFR0F2VY\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1094\",\"campaign_id\":\"20941\",\"campaign_title\":\"Specialist, Sales Trainer R1740451\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Sales Trainer\",\"street\":\"JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-ku\",\"address\":\"JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-ku\",\"city\":\"Yokohama\",\"state\":\"Kanagawa\",\"postal_code\":\"2200012\",\"region\":null,\"country\":\"Japan\",\"short_description\":\"The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. 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Biz, gelece\u011fin markalar\u0131na g&uuml;&ccedil; veren global bir teknoloji ve hizmet lideriyiz. Her g&uuml;n kulland\u0131\u011f\u0131n tan\u0131nm\u0131\u015f markalar\u0131n, teknoloji ve entegre &ccedil;&ouml;z&uuml;mlerle i\u015flerini geli\u015ftirmelerine 70&rsquo;ten fazla &uuml;lkede yard\u0131mc\u0131 oluyoruz. Ayr\u0131ca &ldquo;D&uuml;nyan\u0131n En \u0130yi \u0130\u015fverenleri&rdquo;, &ldquo;Kariyer Geli\u015fimi \u0130&ccedil;in En \u0130yi \u015eirketler&rdquo; ve &ldquo;En \u0130yi \u015eirket K&uuml;lt&uuml;r&uuml;&rdquo; gibi &ouml;d&uuml;llerle her y\u0131l gururla an\u0131l\u0131yoruz.<\/p>\\n<p>&nbsp;<\/p>\\n<p>E\u011fer geli\u015fmek ve ilham almak istiyorsan, <strong>Lizbon, Portekiz&rsquo;de (ofisten &ccedil;al\u0131\u015fma &ndash; onsite) Dijital Reklam Teknik Destek rol&uuml;nde, <\/strong>m&uuml;\u015fterimizin farkl\u0131 sosyal medya alanlar\u0131n\u0131 destekleyerek becerilerini kullanabilirsin. Ayn\u0131 zamanda hizmet kalitesinin art\u0131r\u0131lmas\u0131na aktif katk\u0131 sa\u011flayarak kullan\u0131c\u0131 deneyimini iyile\u015ftirme s&uuml;recinin bir par&ccedil;as\u0131 olacaks\u0131n.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Kariyer geli\u015fimi ve ki\u015fisel geli\u015fim<\/strong><\/p>\\n<p>Ba\u015far\u0131l\u0131 olman i&ccedil;in ihtiyac\u0131n olan t&uuml;m e\u011fitimleri, en g&uuml;ncel teknolojileri ve s&uuml;rekli deste\u011fi sana sa\u011flayaca\u011f\u0131z. Concentrix&rsquo;te ger&ccedil;ek bir kariyer ve ki\u015fisel geli\u015fim potansiyeli var. Y&ouml;neticilerimizin yakla\u015f\u0131k %80&rsquo;i \u015firket i&ccedil;inde terfi etmi\u015ftir. Bu nedenle seni hayal etti\u011fin kariyere haz\u0131rlamak i&ccedil;in &uuml;cretsiz &ouml;\u011frenme ve liderlik geli\u015ftirme programlar\u0131 sunuyoruz.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Bu rolde ne yapacaks\u0131n?<br \/><\/strong>Dijital Reklam Teknik Deste\u011fi olarak:<\/p>\\n<ul>\\n<li>Hizmet kalitesini ve kullan\u0131c\u0131 deneyimini geli\u015ftirmek i&ccedil;in s&uuml;rekli iyile\u015ftirme giri\u015fimlerinde aktif rol alacaks\u0131n<\/li>\\n<li>M&uuml;\u015fterilerin reklam &uuml;r&uuml;nleri i&ccedil;in e-posta ve chat kanallar\u0131 &uuml;zerinden u&ccedil;tan uca teknik sorun &ccedil;&ouml;z&uuml;m&uuml; ve destek sa\u011flayacaks\u0131n<\/li>\\n<li>\u015eirket i&ccedil;i &Uuml;r&uuml;n Operasyonlar\u0131 ve M&uuml;hendislik ekipleriyle i\u015f birli\u011fi yaparak teknik ve &uuml;r&uuml;nle ilgili sorunlar\u0131 &ccedil;&ouml;zeceksin<\/li>\\n<li>M&uuml;\u015fteri memnuniyetini (Customer Satisfaction) art\u0131rmak i&ccedil;in s&uuml;re&ccedil; boyunca d&uuml;zenli bilgilendirme yapacaks\u0131n<\/li>\\n<li>Hizmet seviyelerine (SLA) uyumu sa\u011flayacak, &ccedil;&ouml;z&uuml;m s&uuml;relerini optimize edeceksin<\/li>\\n<li>\u0130&ccedil; teknik uzmanlarla birlikte reklamverenlere &uuml;r&uuml;n &ouml;zellikleri ve s\u0131k ya\u015fanan sorunlar hakk\u0131nda e\u011fitim vereceksin<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Aranan nitelikler<\/strong><\/p>\\n<p>Concentrix, senin i&ccedil;in do\u011fru yer olabilir e\u011fer:<\/p>\\n<ul>\\n<li>T&uuml;rk&ccedil;e&rsquo;yi ak\u0131c\u0131 (C1 seviyesinde) yaz\u0131l\u0131 ve s&ouml;zl&uuml; kullanabiliyorsan<\/li>\\n<li>\u0130ngilizce&rsquo;yi orta-ileri seviyede (B2) yaz\u0131l\u0131 ve s&ouml;zl&uuml; kullanabiliyorsan<\/li>\\n<li>Pazarlama veya ilgili bir alanda &uuml;niversite diploman varsa<\/li>\\n<li>Dijital pazarlama deneyimin varsa<\/li>\\n<li>&Uuml;cretli reklam kampanyas\u0131 y&ouml;netimi deneyimin (zorunlu) varsa<\/li>\\n<li>&Ccedil;a\u011fr\u0131 merkezi veya reklam teknolojisi \u015firketlerinde destek deneyimin varsa<\/li>\\n<li>Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n ve ba\u011f\u0131ms\u0131z &ccedil;al\u0131\u015fabilen biriysen<\/li>\\n<li>Sosyal medya &uuml;r&uuml;nlerini aktif kullan\u0131yor ve dijital reklamc\u0131l\u0131\u011f\u0131 temel d&uuml;zeyde biliyorsan<\/li>\\n<\/ul>\\n<p>T&uuml;m kriterleri kar\u015f\u0131lamasan bile ba\u015fvurman\u0131 &ouml;neriyoruz. Seni uygun ba\u015fka bir role de y&ouml;nlendirebiliriz.<br \/><br \/><\/p>\\n<p><strong>Sana ne sunuyoruz?<\/strong><\/p>\\n<ul>\\n<li>Rekabet&ccedil;i maa\u015f (baz &uuml;cret + bonuslar)<\/li>\\n<li>Lizbon \u015fehir merkezinde &ccedil;al\u0131\u015fma<\/li>\\n<li>Referans (bir arkada\u015f\u0131n\u0131 getir) bonus f\u0131rsatlar\u0131<\/li>\\n<li>Tam &uuml;cretli e\u011fitim program\u0131<\/li>\\n<li>Kariyer geli\u015fim programlar\u0131<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>En iyi versiyonunu ke\u015ffet!<\/strong><\/p>\\n<p>E\u011fer bu f\u0131rsat kariyer yolculu\u011funda bir sonraki ad\u0131m gibi geliyorsa, senden haber almak isteriz. Hemen ba\u015fvur ve 440.000&rsquo;den fazla &ccedil;al\u0131\u015fan\u0131 Concentrix&rsquo;i &ldquo;tercih edilen i\u015fveren&rdquo; yapan deneyimi ke\u015ffet.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>E\u015fit f\u0131rsat politikas\u0131<\/strong><\/p>\\n<p>Concentrix, t&uuml;m adaylara e\u015fit f\u0131rsat sunan bir i\u015fverendir. Ayr\u0131mc\u0131l\u0131k ve tacizin olmad\u0131\u011f\u0131 bir &ccedil;al\u0131\u015fma ortam\u0131 taahh&uuml;t eder. T&uuml;m i\u015fe al\u0131m s&uuml;re&ccedil;leri i\u015f gereksinimleri ve profesyonel niteliklere g&ouml;re y&uuml;r&uuml;t&uuml;l&uuml;r.<\/p>\\n<p><strong>&Ccedil;al\u0131\u015fma uygunlu\u011fu<\/strong><\/p>\\n<p>Portekiz yasalar\u0131na g&ouml;re, yaln\u0131zca Portekiz&rsquo;de yasal olarak &ccedil;al\u0131\u015fma izni olan adaylar de\u011ferlendirmeye al\u0131nacakt\u0131r.<\/p>\",\"ats_external_id\":\"PT-1104\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-03T00:59:03.927+01:00\",\"created_at\":\"2026-06-24T12:12:44.879+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA0?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"tr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1753\",\"campaign_id\":\"1103\",\"campaign_title\":\"ByteDance MPO Billing \/ English  \/ BM \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Billing and Payments Specialist (English-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Billing and Payments Specialist in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Billing and Payments Specialist<\/strong>, you will:<\/p>\\n<ul>\\n<li>Own end-to-end invoicing workflows for advertising clients across multiple products and platforms.<\/li>\\n<li>Generate, review, and distribute accurate client invoices in line with contractual terms and campaign delivery.<\/li>\\n<li>Investigate and resolve billing discrepancies, working closely with Sales, Ad Ops, Finance, and Product teams.<\/li>\\n<li>Act as a primary point of contact for client invoicing inquiries, delivering clear and professional communication.<\/li>\\n<li>Maintain and reconcile billing data across systems, ensuring consistency and accuracy.<\/li>\\n<li>Identify inefficiencies in billing workflows and propose process improvements.<\/li>\\n<li>Document processes and contribute to internal knowledge bases.<strong> <\/strong><\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in English (C1)<\/li>\\n<li>Have 1&ndash;2+ years of experience in invoicing, billing operations, ad operations, or a related support role.<\/li>\\n<li>Demonstrate excellent written and verbal communication skills, with the ability to engage effectively with both internal stakeholders and external clients.<\/li>\\n<li>Thrive in a cross-functional environment, collaborating with teams such as Sales, Finance, Operations, and Product.<\/li>\\n<li>Possess strong attention to detail and a high level of accuracy when handling billing data and large datasets.<\/li>\\n<li>Feel comfortable working with numbers, spreadsheets, and reporting tools to support business operations.<\/li>\\n<li>Be able to prioritize multiple tasks, manage competing deadlines, and perform effectively in a fast-paced environment.<\/li>\\n<li>Learn new tools, systems, and processes quickly, adapting to changing business needs with ease.<\/li>\\n<li>Bring experience in digital advertising, media, or SaaS environments, along with familiarity with ad billing models (CPM, CPC, CPA), ERP systems (e.g., NetSuite, Salesforce), and intermediate Excel\/Google Sheets skills (pivot tables, lookups) as a plus.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1103\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T00:59:04.711+01:00\",\"created_at\":\"2026-06-24T11:35:39.474+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTAz?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTAz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1754\",\"campaign_id\":\"1102\",\"campaign_title\":\"ByteDance MPO \/ Turkish \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (Turkish-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Turkish (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong> (mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-1102\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-23T10:41:13.312+01:00\",\"created_at\":\"2026-06-24T10:37:42.106+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTAy?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTAy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"tr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1095\",\"campaign_id\":\"20892\",\"campaign_title\":\"Representative, Facilities R1740637\",\"campaign_type\":\"job_application\",\"job_title\":\"Auxiliar de Mantenimiento de oficinas\",\"street\":\"NIC Rotonda Universitaria\",\"address\":\"NIC Rotonda Universitaria\",\"city\":\"Managua\",\"state\":\"Managua\",\"postal_code\":null,\"region\":null,\"country\":\"Nicaragua\",\"short_description\":\"Para esta posicion requerimos de una persona encargada de Mantenimiento, Alguien que nos ayude con el control de entrada y salidas de bodega, mantenimientos correctivos, experiencia en temas de Mantenimiento general de Edificios.\",\"long_description\":\"<p><b>Funciones del puesto: <\/b><\/p><ul><li><p>Realizar el mantenimiento de la <b>infraestructura f\u00edsica de las oficinas<\/b>, para garantizar las \u00f3ptimas condiciones al colaborador.<\/p><\/li><li><p>Revisar los equipos el\u00e9ctricos del edificio y hacer cambios cuando sea necesario.<\/p><\/li><li><p>Realizar el inventario de materiales de mantenimiento en la bodega, para asegurar que se encuentre abastecida adecuadamente.<\/p><\/li><li><p>Apoyar en actividades de decoraci\u00f3n en pisos de operaciones, para <b>asegurar el buen uso de la infraestructura f\u00edsica<\/b> de la empresa y evitar da\u00f1os en la misma.<\/p><\/li><li><p>Realizar revisi\u00f3n y lectura de equipos como UPS, generadores, aires acondicionados, para informar al equipo correspondiente en caso de una reparaci\u00f3n.<\/p><\/li><\/ul><p><\/p><p><b>Requisitos:<\/b><\/p><ul><li><p>Experiencia m\u00ednima de 4 a\u00f1os como t\u00e9cnico de mantenimiento de infraestructura de oficinas\/edificios.<\/p><\/li><li><p>Estudios a nivel de Bachiller.<\/p><\/li><li><p>Disponibilidad para laborar en turnos rotativos (incluidos fines de semana y feriados ocasionales).<\/p><\/li><li><p>Residencia en Managua.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1740637\",\"location\":\"Managua, 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Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p><b>Mission<\/b><\/p><p><\/p><p>Rattach\u00e9(e) au directeur de R\u00e9gion Agadir et membre du comit\u00e9 de direction, vous dirigez et animez l\u2019ensemble des activit\u00e9s et moyens humains de votre site en respectant les engagements contractuels vis-\u00e0-vis des clients, les processus et normes du groupe Concentrix, dans le cadre du budget fix\u00e9 par la direction g\u00e9n\u00e9rale.<\/p><p><\/p><ul><li>Vous animez l\u2019\u00e9quipe de direction du site en \u00e9troite collaboration avec les directions fonctionnelles.<\/li><li>Vous \u00eates garant de l\u2019atteinte des objectifs et les engagements pris avec les clients de votre site.<\/li><li>Vous organisez et coordonnez l\u2019ensemble des moyens techniques et de support fonctionnel du site dont vous serez responsable.<\/li><li>Vous assurez le respect des objectifs budg\u00e9taires dans le souci constant de rentabilit\u00e9 du site.<\/li><li>Vous diffusez la culture Concentrix et faites appliquer le r\u00e8glement int\u00e9rieur, la r\u00e9glementation du travail et les r\u00e8gles de s\u00e9curit\u00e9 sur le site.<\/li><li>Vous animez la communication interne sur les sites et vous \u00eates garant du bon climat social, pour ce faire vous \u00eates garant d\u2019un dialogue social de qualit\u00e9 et pr\u00e9sidez les instances repr\u00e9sentatives du personnel locales.<\/li><li>Vous repr\u00e9sentez l\u2019entreprise aupr\u00e8s des clients et des principaux acteurs \u00e9conomiques et politiques locaux.<\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p><\/p><ul><li>De formation sup\u00e9rieure de type \u00e9cole de commerce, d\u2019ing\u00e9nieurs ou \u00e9quivalent.<\/li><li>Vous justifiez d\u2019une exp\u00e9rience significative d\u2019au moins 5 ans dans un poste similaire, en management des sites de production et d\u2019\u00e9quipes pluridisciplinaires, id\u00e9alement dans le domaine des centres de contacts.<\/li><li>Vous avez d\u00e9j\u00e0 g\u00e9r\u00e9 des \u00e9quipes de plus de 300 collaborateurs.<\/li><li>En tant que manager et ambassadeur, vous avez une bonne capacit\u00e9 d\u2019analyse et de synth\u00e8se, le sens du leadership, de la communication et une app\u00e9tence pour le management.<\/li><li>Vous \u00eates orient\u00e9 client et r\u00e9sultat.<\/li><li>Vous avez une bonne ma\u00eetrise de la gestion des P&amp;L et budgets.<\/li><li>Vous avez des connaissances dans la gestion des relations sociales et l\u2019animation des IRP.<\/li><li>La ma\u00eetrise de l\u2019anglais \u00e0 l\u2019\u00e9crit et \u00e0 l\u2019oral est obligatoire.<\/li><\/ul><p><\/p><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi<\/b> ? 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We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote Customer Service \/ Technical Support Representative at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote Customer Service \/ Technical Support Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p>As a Customer Service \/ Tech Support Rep \u2013 Tech Products (Night Shift) working from home, you will:<\/p><ul><li><p>Provide inbound customer support using a call flow guide<\/p><\/li><li><p>Resolve technical issues related to hardware, software, and client products<\/p><\/li><li><p>Track, document, and retrieve information in databases<\/p><\/li><li><p>Be an amazing problem-solver<\/p><\/li><li><p>Maintain broad knowledge of client products and\/or services, such as: smartphones, tablets, computers, and wearables; Familiarity with iOS and\/or MacOS, or comparable technology is preferred<\/p><\/li><li><p>Offer additional products and\/or services<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br>&nbsp;<\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service \/ Tech Support Rep \u2013 Tech Products (Night Shift) (Remote) role include:<\/p><ul><li><p>Strong focus on building customer relationships<\/p><\/li><li><p>1+ year of customer service experience<\/p><\/li><li><p>The ability to work an evening or overnight schedule<\/p><\/li><li><p>Technical support experience preferred<\/p><\/li><li><p>A high school diploma or GED<\/p><\/li><li><p>A quiet, distraction-free environment to work from in your home<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Strong problem-solving skills with the ability to ask probing questions to come to a resolution<\/p><\/li><li><p>Strong computer navigation skills and PC knowledge<\/p><\/li><li><p>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/p><\/li><li><p>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/p><\/li><li><p>Must reside in the United States and have a valid U.S. address for residence<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><br>&nbsp;<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary for this position is $21.49\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Paid training and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>Work-from-home convenience<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><\/p><p><br>DESCRIPTION DU POSTE<br><br>Le repr\u00e9sentant du service client et du support technique (produits technologiques) \u2013 poste en t\u00e9l\u00e9travail de nuit \u2013 travaille depuis son domicile et interagit avec les clients par le biais d'appels entrants et sortants et\/ou via Internet. Ce poste consiste \u00e0 assurer le service client ainsi qu'\u00e0 r\u00e9soudre les probl\u00e8mes et r\u00e9pondre aux questions courantes concernant les produits et\/ou services du client. (Nous acceptons les candidatures pour ce poste en continu. Les anciens combattants sont encourag\u00e9s \u00e0 postuler.)<br><br>UNE NOUVELLE CARRI\u00c8RE FAITE POUR VOUS<br><br><br>Vous recherchez une nouvelle carri\u00e8re en t\u00e9l\u00e9travail au sein d'une organisation mondiale avant-gardiste, qui cultive une culture inclusive privil\u00e9giant l'humain et favorisant un v\u00e9ritable sentiment d'appartenance ? Vous souhaitez rejoindre une entreprise r\u00e9guli\u00e8rement prim\u00e9e pour ses classements parmi les \u00ab Meilleurs lieux de travail au monde \u00bb, les entreprises o\u00f9 les \u00ab Employ\u00e9s sont les plus heureux \u00bb et les \u00ab Meilleures entreprises pour l'\u00e9volution de carri\u00e8re \u00bb ? Alors, le poste de repr\u00e9sentant du support technique et du service client en t\u00e9l\u00e9travail chez Concentrix est fait pour vous !<\/p><p><\/p><p>En tant que repr\u00e9sentant du service client et du support technique (produits technologiques) en t\u00e9l\u00e9travail (\u00e9quipe de nuit), vous rejoindrez une \u00e9quipe naturellement diversifi\u00e9e, compos\u00e9e de personnes issues de plus de 70 pays. Tous les membres y contribuent \u00e0 la r\u00e9ussite et au bien-\u00eatre de chacun, unis par la fiert\u00e9 d'\u00eatre des \u00ab acteurs du changement \u00bb (game-changers). Ensemble, nous aidons les marques les plus c\u00e9l\u00e8bres au monde \u00e0 optimiser leurs activit\u00e9s gr\u00e2ce \u00e0 des exp\u00e9riences client exceptionnelles et \u00e0 des innovations technologiques. Dans le cadre de notre croissance continue, nous recherchons d'autres talents pr\u00eats \u00e0 rejoindre notre mission : des personnes tout aussi passionn\u00e9es que nous par l'id\u00e9e d'offrir un service client d'excellence.<\/p><p>&nbsp;<\/p><p>\u00c9VOLUTION DE CARRI\u00c8RE ET D\u00c9VELOPPEMENT PERSONNEL<\/p><p>Il s'agit d'une excellente opportunit\u00e9 de t\u00e9l\u00e9travail qui vous permettra de r\u00e9inventer votre parcours professionnel tout en nouant des amiti\u00e9s durables. Nous vous fournirons toute la formation, les outils technologiques et le soutien continu n\u00e9cessaires \u00e0 votre r\u00e9ussite. De plus, chez Concentrix, il existe un r\u00e9el potentiel d'\u00e9volution professionnelle (et personnelle). En fait, environ 80 % de nos managers et dirigeants ont \u00e9t\u00e9 promus en interne ! C'est pourquoi nous proposons toute une gamme de programmes GRATUITS d'apprentissage et de d\u00e9veloppement du leadership, con\u00e7us pour vous mener vers la carri\u00e8re dont vous avez toujours r\u00eav\u00e9.<\/p><p><\/p><p>En tant que conseiller client\u00e8le \/ support technique \u2013 produits technologiques (\u00e9quipe de nuit) en t\u00e9l\u00e9travail, vous devrez :<\/p><p><\/p><ul><li><p>Assurer le support client entrant en suivant un guide de traitement des appels<\/p><\/li><li><p>R\u00e9soudre des probl\u00e8mes techniques li\u00e9s au mat\u00e9riel, aux logiciels et aux produits du client<\/p><\/li><li><p>Suivre, documenter et rechercher des informations dans des bases de donn\u00e9es<\/p><\/li><li><p>Faire preuve d'une grande efficacit\u00e9 dans la r\u00e9solution de probl\u00e8mes<\/p><\/li><li><p>Maintenir une connaissance approfondie des produits et\/ou services du client (smartphones, tablettes, ordinateurs, objets connect\u00e9s, etc.) ; une connaissance d'iOS et\/ou de macOS (ou de technologies comparables) est un atout<\/p><\/li><li><p>Proposer des produits et\/ou services compl\u00e9mentaires<\/p><\/li><li><p>Offrir une exp\u00e9rience client de qualit\u00e9 sup\u00e9rieure\u2026 avec le sourire.<\/p><\/li><\/ul><p>En tant que repr\u00e9sentant du service client et du support technique (produits technologiques) en t\u00e9l\u00e9travail (\u00e9quipe de nuit), vous rejoindrez une \u00e9quipe naturellement diversifi\u00e9e, compos\u00e9e de personnes issues de plus de 70 pays. Tous les membres y contribuent \u00e0 la r\u00e9ussite et au bien-\u00eatre de chacun, unis par la fiert\u00e9 d'\u00eatre des \u00ab acteurs du changement \u00bb (game-changers). Ensemble, nous aidons les marques les plus c\u00e9l\u00e8bres au monde \u00e0 optimiser leurs activit\u00e9s gr\u00e2ce \u00e0 des exp\u00e9riences client exceptionnelles et \u00e0 des innovations technologiques. Dans le cadre de notre croissance continue, nous recherchons d'autres talents pr\u00eats \u00e0 rejoindre notre mission : des personnes tout aussi passionn\u00e9es que nous par l'id\u00e9e d'offrir un service client d'excellence.<\/p><p>&nbsp;<\/p><p>&nbsp;<\/p><p>\u00c9VOLUTION DE CARRI\u00c8RE ET D\u00c9VELOPPEMENT PERSONNEL<\/p><p>&nbsp;<\/p><p>Il s'agit d'une excellente opportunit\u00e9 de t\u00e9l\u00e9travail qui vous permettra de r\u00e9inventer votre parcours professionnel tout en nouant des amiti\u00e9s durables. Nous vous fournirons toute la formation, les outils technologiques et le soutien continu n\u00e9cessaires \u00e0 votre r\u00e9ussite. De plus, chez Concentrix, il existe un r\u00e9el potentiel d'\u00e9volution professionnelle (et personnelle). En fait, environ 80 % de nos managers et dirigeants ont \u00e9t\u00e9 promus en interne ! C'est pourquoi nous proposons toute une gamme de programmes GRATUITS d'apprentissage et de d\u00e9veloppement du leadership, con\u00e7us pour vous mener vers la carri\u00e8re dont vous avez toujours r\u00eav\u00e9.<\/p><p>&nbsp;<\/p><p>VOS MISSIONS DANS CE R\u00d4LE<\/p><p>&nbsp;<\/p><p>En tant que conseiller client\u00e8le \/ support technique \u2013 produits technologiques (\u00e9quipe de nuit) en t\u00e9l\u00e9travail, vous devrez :<\/p><p>&nbsp;<\/p><ul><li><p>Assurer le support client entrant en suivant un guide de traitement des appels<\/p><\/li><li><p>R\u00e9soudre des probl\u00e8mes techniques li\u00e9s au mat\u00e9riel, aux logiciels et aux produits du client<\/p><\/li><li><p>Suivre, documenter et rechercher des informations dans des bases de donn\u00e9es<\/p><\/li><li><p>Faire preuve d'une grande efficacit\u00e9 dans la r\u00e9solution de probl\u00e8mes<\/p><\/li><li><p>Maintenir une connaissance approfondie des produits et\/ou services du client (smartphones, tablettes, ordinateurs, objets connect\u00e9s, etc.) ; une connaissance d'iOS et\/ou de macOS (ou de technologies comparables) est un atout<\/p><\/li><li><p>Proposer des produits et\/ou services compl\u00e9mentaires<\/p><\/li><li><p>Offrir une exp\u00e9rience client de qualit\u00e9 sup\u00e9rieure\u2026 avec le sourire.<\/p><\/li><\/ul><p>&nbsp;<\/p><p>VOS QUALIFICATIONS<\/p><p>&nbsp;<\/p><p>Vos comp\u00e9tences, votre int\u00e9grit\u00e9, vos connaissances et votre v\u00e9ritable empathie seront gages de valeur et de r\u00e9ussite lors de chaque interaction avec les clients. Voici les autres qualifications requises pour ce poste de repr\u00e9sentant du service client et du support technique (produits technologiques) \u2013 \u00e9quipe de nuit (t\u00e9l\u00e9travail) :<\/p><p>&nbsp;<\/p><ul><li><p>Forte volont\u00e9 d'\u00e9tablir des relations de qualit\u00e9 avec les clients<\/p><\/li><li><p>Au moins un an d'exp\u00e9rience dans le service client<\/p><\/li><li><p>Capacit\u00e9 \u00e0 travailler selon un horaire de soir ou de nuit<\/p><\/li><li><p>Exp\u00e9rience en support technique souhait\u00e9e<\/p><\/li><li><p>Dipl\u00f4me d'\u00e9tudes secondaires (ou \u00e9quivalent\/GED)<\/p><\/li><li><p>Environnement de travail calme et sans distractions \u00e0 domicile<\/p><\/li><li><p>Capacit\u00e9 \u00e0 g\u00e9rer plusieurs t\u00e2ches simultan\u00e9ment dans un environnement dynamique<\/p><\/li><li><p>Envie d'apprendre de nouvelles technologies<\/p><\/li><li><p>Solides comp\u00e9tences en r\u00e9solution de probl\u00e8mes et capacit\u00e9 \u00e0 poser des questions pertinentes pour parvenir \u00e0 une solution<\/p><\/li><li><p>Bonne ma\u00eetrise de la navigation informatique et connaissances en informatique (PC)<\/p><\/li><li><p>Ordinateur de bureau ou portable pour effectuer les tests informatiques et de connexion Internet ; un ordinateur professionnel pourra \u00eatre fourni selon le poste, sans garantie toutefois (ce point sera discut\u00e9 avec le recruteur)<\/p><\/li><li><p>Connexion Internet haut d\u00e9bit (pas de connexion sans fil\/hotspot ni satellite) et un smartphone<\/p><\/li><\/ul><p>CE QUE NOUS VOUS OFFRONS<\/p><p>&nbsp;<\/p><p>&nbsp;<\/p><p>L'une des valeurs fondamentales de notre culture d'entreprise est : \u00ab Nous soutenons nos talents \u00bb. C'est pourquoi nous investissons massivement dans nos collaborateurs (nos \u00ab Game-Changers \u00bb), nos infrastructures et nos capacit\u00e9s, afin de garantir la r\u00e9ussite \u00e0 long terme de nos \u00e9quipes comme de nos clients. Nous investirons \u00e9galement en VOUS pour soutenir votre \u00e9volution de carri\u00e8re et votre d\u00e9veloppement personnel. Dans ce poste, vous b\u00e9n\u00e9ficierez aussi de :<\/p><p>&nbsp;<\/p><ul><li><p>Le salaire de base pour ce poste est de 21,49 $\/heure (le taux horaire ne sera pas inf\u00e9rieur au salaire minimum en vigueur), auquel s'ajoutent des primes li\u00e9es aux performances individuelles et de l'entreprise. Le salaire r\u00e9el variera en fonction du lieu de travail, des qualifications, des comp\u00e9tences, de la formation, de l'exp\u00e9rience et des aptitudes. Les avantages sociaux offerts aux employ\u00e9s \u00e9ligibles \u00e0 ce poste comprennent : assurance m\u00e9dicale, dentaire et ophtalmologique, programme complet d'aide aux employ\u00e9s (PAE), r\u00e9gime d'\u00e9pargne-retraite, cong\u00e9s pay\u00e9s et jours f\u00e9ri\u00e9s, ainsi que des journ\u00e9es de formation r\u00e9mun\u00e9r\u00e9es. Nous acceptons les candidatures pour ce poste en continu.<\/p><\/li><li><p>Option d'adh\u00e9sion \u00e0 DailyPay pour acc\u00e9der \u00e0 votre salaire \u00ab en avance \u00bb, quand vous le souhaitez<\/p><\/li><li><p>Formation r\u00e9mun\u00e9r\u00e9e et primes bas\u00e9es sur la performance<\/p><\/li><li><p>Possibilit\u00e9s de primes de parrainage attractives<\/p><\/li><li><p>Opportunit\u00e9s de r\u00e9seautage interne via des groupes organis\u00e9s autour de th\u00e9matiques vari\u00e9es : r\u00e9seau des femmes, professionnels noirs, fiert\u00e9 LGBTQ+, Ability (handicap), Dynamic (neurodiversit\u00e9), femmes dans la tech, champions OneEarth, et bien plus encore<\/p><\/li><li><p>Programmes de sant\u00e9 et de bien-\u00eatre avec des partenaires qualifi\u00e9s pour favoriser votre \u00e9panouissement personnel<\/p><\/li><li><p>Programmes de mentorat pour soutenir votre parcours professionnel enrichissant<\/p><\/li><li><p>Possibilit\u00e9 de t\u00e9l\u00e9travail<\/p><\/li><li><p>Programmes et \u00e9v\u00e9nements favorisant la diversit\u00e9, l'\u00e9quit\u00e9 et l'inclusion, ainsi que la citoyennet\u00e9 mondiale, le d\u00e9veloppement durable et le soutien \u00e0 la communaut\u00e9<\/p><\/li><li><p>C\u00e9l\u00e9brations telles que le Concentrix Day, le Game-Changer Appreciation Day, la Semaine du service client, la Journ\u00e9e mondiale du nettoyage (World Clean Up Day), #MyOneEarthPromise, et bien d'autres<\/p><\/li><\/ul><p>&nbsp;<\/p><p>R\u00c9INVENTEZ LA MEILLEURE VERSION DE VOUS-M\u00caME !&nbsp;<\/p><p>&nbsp;<\/p><p>Si tout cela vous semble \u00eatre l'\u00e9tape id\u00e9ale pour votre carri\u00e8re, nous aimerions avoir de vos nouvelles. Postulez d\u00e8s aujourd'hui et d\u00e9couvrez pourquoi plus de 440 000 collaborateurs \u00e0 travers le monde consid\u00e8rent Concentrix comme leur \u00ab employeur de choix \u00bb.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI)<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <\/strong>Currently, this position may only be performed in the following provinces\/territories: <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>, and SK.<br><strong><br>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p><p><\/p><p><strong>Exigences Physiques et Cognitives<\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances<\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p><strong>D\u00e9claration d'am\u00e9nagement raisonnable<\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. Actuellement, ce poste ne peut \u00eatre exerc\u00e9 que dans les provinces\/territoires suivants : <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a> et <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br><strong><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-32e30d080a458be7\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T20:05:09.802Z\",\"created_at\":\"2026-06-23T20:47:44.291Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/55VQ7G8TRJV5ASND35D5SG6VABHXCSR3\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/55VQ7G8TRJV5ASND35D5SG6VABHXCSR3\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"434\",\"campaign_id\":\"4282\",\"campaign_title\":\"GTM - German Consultant \",\"campaign_type\":\"job_application\",\"job_title\":\"German Premium Service Consultant | New Cairo\",\"street\":null,\"address\":null,\"city\":\"New Cairo City\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today as a German Premium Service Consultant!\",\"long_description\":\"<h2>Job Overview<\/h2>\\n<p>The Premium Service Consultant &ndash; German position provides high-quality customer support through inbound and outbound calls, emails, and chats.<\/p>\\n<p>The role requires professionalism, problem-solving skills, and the ability to handle customer inquiries and requests with accuracy and confidence.<\/p>\\n<p>This role is ideal for customer-focused professionals with strong German and English skills and previous customer service experience.<\/p>\\n<p><strong>Location<\/strong>: The 5th Settlement<\/p>\\n<p><strong>Salary<\/strong>: EGP 53,051 Monthly Gross Salary.<\/p>\\n<hr \/>\\n<h2>In This Role, You'll:<\/h2>\\n<ul>\\n<li>\\n<p>Deliver exceptional customer support through phone, email, and chat channels in German.<\/p>\\n<\/li>\\n<li>\\n<p>Handle customer inquiries, requests, complaints, and follow-ups efficiently.<\/p>\\n<\/li>\\n<li>\\n<p>Provide accurate information and solutions while ensuring customer satisfaction.<\/p>\\n<\/li>\\n<li>\\n<p>Document all customer interactions accurately in the system.<\/p>\\n<\/li>\\n<li>\\n<p>Identify and escalate complex issues to the relevant teams when needed.<\/p>\\n<\/li>\\n<li>\\n<p>Maintain high service standards and meet contractual KPIs.<\/p>\\n<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>Essential Functions \/ Core Responsibilities<\/h2>\\n<ul>\\n<li>\\n<p>Ensure service delivery meets all contractual Key Performance Indicators (KPIs).<\/p>\\n<\/li>\\n<li>\\n<p>Demonstrate empathy, active listening, and strong problem-solving in every interaction.<\/p>\\n<\/li>\\n<li>\\n<p>Follow company processes and guidelines to resolve customer issues.<\/p>\\n<\/li>\\n<li>\\n<p>Maintain accurate documentation and account records.<\/p>\\n<\/li>\\n<li>\\n<p>Stay up to date with product\/service knowledge, policies, and procedures.<\/p>\\n<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>Candidate Profile<\/h2>\\n<h3>Mandatory Requirements<\/h3>\\n<ul>\\n<li>\\n<p>Plus 1 year of experience in customer service.<\/p>\\n<\/li>\\n<li>\\n<p>C1 German proficiency &ndash; <strong>A Must<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>B2 English proficiency.<\/p>\\n<\/li>\\n<li>\\n<p>Excellent communication skills, both written and verbal.<\/p>\\n<\/li>\\n<li>Ability to work rotational shifts and willing to work from The 5th Settlement site.<\/li>\\n<li>Must be flexible and available to work night and overnight shifts. This vacancy is primarily based on night\/overnight schedules &nbsp;<\/li>\\n<\/ul>\\n<h3>Preferred Skills &amp; Experience<\/h3>\\n<ul>\\n<li>\\n<p>Experience in a premium\/white-glove customer service environment.<\/p>\\n<\/li>\\n<li>\\n<p>Strong attention to detail and accuracy.<\/p>\\n<\/li>\\n<li>\\n<p>Excellent problem-solving and analytical skills.<\/p>\\n<\/li>\\n<li>\\n<p>Ability to multitask in a fast-paced environment.<\/p>\\n<\/li>\\n<li>\\n<p>Customer-centric mindset with strong interpersonal skills.<\/p>\\n<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>What We Offer<\/h2>\\n<ul>\\n<li>\\n<p>Competitive Salary Package: <strong>EGP 53,051 gross\/month<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Transportation Provided<\/p>\\n<\/li>\\n<li>\\n<p>Medical &amp; Social Insurance<\/p>\\n<\/li>\\n<li>\\n<p>Fast-Track Career Growth Opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Professional Development &amp; Continuous Learning<\/p>\\n<\/li>\\n<li>\\n<p>Dynamic and Supportive Work Environment<\/p>\\n<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>Disclaimer<\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed. 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BHD.\",\"reference_id\":\"ICNMY\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNMY\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"kenneth.peter@concentrix.com\"},\"first_name\":\"Kenneth Peter (102319778)\"},\"category_groups\":[{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"}],\"job_requisition\":{\"id\":\"R1739685\",\"wid\":\"ecaf3567947c1014406f232885f70000\",\"descriptor\":\"Sr. Supervisor, WFM Real Time Management | 1 Position | CyberJaya\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1651\",\"campaign_id\":\"984\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ W@H \/ DB_Titel2\",\"campaign_type\":\"job_application\",\"job_title\":\"deutschsprachiger, telefonischer Mitarbeiter (m\/w\/d) Bank Service - 100% Homeoffice\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Bewirb dich jetzt im Homeoffice in Ungarn!\",\"long_description\":\"<div>\\n<div>\\n<h4><strong>Power your game-changing career&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong><span data-olk-copy-source=\\\"MessageBody\\\">Du sprichst Deutsch und lebst in Ungarn?<\/span><\/strong>&nbsp;Dann ist unsere 100% Remote Customer Service Stelle genau das richtige f&uuml;r dich!<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als <strong>telefonischer Mitarbeiter (m\/w\/d) im Kundenservice f&uuml;r eine Bank<\/strong>&nbsp;bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen.<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Start ab sofort | Vollzeit oder Teilzeit, ab 30 Stunden pro Woche | 100% Homeoffice in Ungarn oder am Standort in P&eacute;cs | Servicezeiten: Montag - Samstag zwischen 07:00 und 22:00 Uhr, Sonntag zwischen 08:00 und 22:00 Uhr | 5-Tage-Woche | Inbound | Supportsprache: Deutsch &ndash; C1 | bis zu 562.000 HUF* brutto\/Monat | unbefristet&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong> Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">Als <strong>telefonischer Mitarbeiter (m\/w\/d)<\/strong> in unserem Bank- &amp; Finanz-Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Kundenanfragen und -w&uuml;nsche bearbeiten<\/strong> und ein optimales Kundenerlebnis gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Als erster Ansprechpartner <strong>Kunden im telefonischen Support <\/strong>bei verschiedenen Servicethemen unterst&uuml;tzen. Im Detail bearbeitest du folgende Themen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fragen zur <strong>Einrichtung der Kunden-App beantworten.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Beim <strong>Telefon- und Online-Banking<\/strong> unterst&uuml;tzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\"><strong>Betreuung der Kartenaktivit&auml;ten<\/strong> (Sperrungen, Entsperrungen und Umtausch) &uuml;bernehmen.<\/li>\\n<li class=\\\"css-v55p23\\\"><strong>Auftr&auml;ge f&uuml;r Zahlungen entgegennehmen<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">Aufnahme von Phishing-F&auml;llen.<\/li>\\n<\/ul>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Alle Vorg&auml;nge<\/strong> sorgf&auml;ltig in der <strong>Datenbank erfassen<\/strong> und an die Bank &uuml;bermitteln.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Kundenanliegen <\/strong>an den entsprechenden Fachbereich <strong>weiterleiten <\/strong>oder auf Wunsch einen Termin in der Filiale vereinbaren.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse (C1 - C2)<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein&nbsp;<strong>Kommunikationstalent<\/strong> mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die&nbsp;<strong>Anforderungen an einen Remote-Arbeitsplatz erf&uuml;llen<\/strong> kannst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Die Servicezeiten (Montag - Samstag zwischen 07:00 und 22:00 Uhr, Sonntag zwischen 08:00 und 22:00 Uhr), flexibel abdecken kannst.<\/li>\\n<li class=\\\"css-v55p23\\\">Sicher im Umgang mit dem PC bist.<\/li>\\n<li>Bereit bist, dich kontinuierlich&nbsp;<strong>weiter zu entwickeln<\/strong>.<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereits <strong>Erfahrung im Bankwesen<\/strong>, in der <strong>Kundenbetreuung<\/strong> oder im <strong>Kundenservice<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung.<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 3 []\\\"><strong>Unsere Benefits<\/strong><\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li>Wir bieten dir einen&nbsp;<strong>100% Homeoffice-Arbeitsplatz<\/strong> ab deinem 2. Arbeitstag an. Die n&ouml;tige Hardware wird dir an deinem 1. Arbeitstag an unserem Standort in P&eacute;cs &uuml;bergeben.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit<\/strong>\u202f(ab\u202f30\u202fStd.\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du bekommst einen&nbsp;<strong>festen Bruttostundenlohn in H&ouml;he von 3000 HUF<\/strong>, welcher durch eine individuelle, <strong>leistungsorientierte Verg&uuml;tung <\/strong>erg&auml;nzt wird.&nbsp; Es winken somit&nbsp;<strong>bis zu<\/strong><strong> 562.000 HUF* brutto\/Monat<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Profitiere zus&auml;tzlich vom <strong>Cafeteria-System und Fahrtkostenzusch&uuml;sse<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem (Vollzeit-)Training<\/strong>, das online von zertifizierten Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf verschiedenen Teamevents kennenlernen zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen. <strong>Bewirb dich noch heute &uuml;ber unser Online-Formular<\/strong>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer <span data-teams=\\\"true\\\">+3670 7785-276<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<\/div>\\n<div>\\n<p><strong>Dein zuk&uuml;nftiger Arbeitsort<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">100% Homeoffice in Ungarn<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/h4>\\n<p><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>*Die Angabe bezieht sich auf ein Bruttomonatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em><\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>#WAH<br \/>#EMEACNX <br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"HU-984\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"3000\",\"salary_type\":\"hourly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-08-21T01:59:18.200+02:00\",\"created_at\":\"2026-06-23T15:32:16.309+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODQ?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Festanstellung\",\"locale\":\"de\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1099\",\"campaign_id\":\"20817\",\"campaign_title\":\"Specialist, Regional Marketing R1738001\",\"campaign_type\":\"job_application\",\"job_title\":\"TA Marketing and Employer Brand Specialist\",\"street\":\"EGY Cairo Egypt-Smart Village Building B2110\",\"address\":\"EGY Cairo Egypt-Smart Village Building B2110\",\"city\":\"Kerdasa\",\"state\":\"Giza\",\"postal_code\":\"3630107\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"\",\"long_description\":\"<div><div><p><span><span>Employer Brand &amp; T<\/span><span>A<span>\u00a0<\/span><\/span><span>Marketing<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Role Overview<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Supports talent attraction and employer brand initiatives across the Middle East and T\u00fcrkiye region, with a primary focus on Egypt.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Partners closely with Talent Acquisition leaders and business stakeholders to understand workforce priorities, hiring challenges and talent market opportunities, translating them into effective employer brand and talent marketing strategies.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Leads the planning, execution and optimisation of employer branding and talent attraction campaigns across digital, social and talent marketing channels. Works closely with the central creative team to develop impactful campaigns, while ensuring all activity aligns with global brand standards and reflects local market needs.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Acts as a trusted advisor to Talent Acquisition stakeholders, using market insights, campaign performance and industry trends to strengthen employer brand visibility, improve candidate attraction and support hiring outcomes across assigned markets.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Key Responsibilities<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Strategic Partnership &amp; Business Consulting<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Partners with country and regional Talent Acquisition teams to understand hiring priorities, workforce challenges and market opportunities.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Advises stakeholders on the most effective employer branding and talent marketing approaches to achieve hiring objectives.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Translates business needs into clear marketing priorities, campaigns and action plans.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Acts as the primary employer brand and talent marketing partner for assigned markets.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Influences and challenges stakeholder thinking where appropriate to improve talent attraction outcomes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span><span>Campaign Strategy, Planning &amp; Creative Coordination<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Develops employer branding and talent attraction campaigns aligned with hiring demand and business priorities.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Defines campaign objectives, audience segmentation, messaging and channel strategy.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Works with the central creative team to brief, develop and deliver campaign assets.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ensures all activity follows global brand guidelines and messaging frameworks.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Reviews and approves creative assets to ensure relevance and effectiveness in local markets.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Coordinates campaign timelines, deliverables and stakeholder expectations.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><p><span><span>Digital &amp; Social Marketing Execution<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Delivers paid and organic attraction campaigns across social, digital and employer brand channels.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Oversees campaign setup, audience targeting, optimisation and performance management.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Monitors campaign effectiveness and<span>\u00a0<\/span><\/span><span>implements<\/span><span><span>\u00a0<\/span>improvements to maximise results.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Uses digital marketing and recruitment marketing best practices to drive reach, engagement and candidate conversion.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Identifies new channels, formats and opportunities to improve attraction outcomes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span><span>Employer Brand Delivery<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Applies global employer brand strategy and guidelines across all activity.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Adapts messaging and content to reflect local market realities and talent expectations.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Partners with brand and creative teams to develop impactful employer brand content.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Identifies opportunities to strengthen employer brand visibility in priority talent segments and markets.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Supports the execution of employer brand initiatives, campaigns and talent community engagement activities.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span><span>Talent Market Intelligence<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Monitors talent market trends, competitor activity and candidate behaviour.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Uses market insights and campaign data to recommend attraction strategies.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Identifies opportunities to strengthen employer brand positioning and improve talent attraction performance.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Shares market intelligence and best practices with regional stakeholders.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span><span>Performance, Reporting &amp; Optimisation<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Tracks campaign performance and<span>\u00a0<\/span><\/span><span>communicates<\/span><span><span>\u00a0<\/span>results to stakeholders.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Uses data and insights to recommend improvements and optimisation opportunities.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Supports effective allocation of budgets and resources.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Identifies opportunities to scale successful campaigns and programmes across markets.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Maintains a strong focus on measurable outcomes and continuous improvement.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span><span>Workload &amp; Priority Management<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Manages multiple projects, campaigns and stakeholder requirements across markets.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Balances immediate hiring priorities with long-term employer brand objectives.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Works independently while ensuring alignment with regional and global priorities.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proactively identifies risks, gaps and resource requirements.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span><span>Collaboration<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Builds strong partnerships across Talent Acquisition, Marketing, Employer Brand and Creative teams.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Provides clear campaign briefs and requirements for creative development.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ensures alignment between hiring needs, brand standards and campaign execution.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Shares best practices, successful initiatives and learnings across markets and regions.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span><span>Continuous Learning &amp; Innovation<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Keeps up to date with employer branding, digital marketing, social media and talent attraction trends.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Explores emerging tools, technologies and channels.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Applies innovative thinking to improve candidate engagement and employer brand effectiveness.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span><span>Qualifications<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Bachelor&#39;s degree in Marketing<\/span><span>, Communications, Business or a related field.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>E<\/span><span>xperience in employer branding, talent marketing, recruitment marketing, digital marketing or related disciplines.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Proven experience developing and delivering employer brand or talent attraction campaigns end-to-end.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience partnering with senior stakeholders in a fast-paced, matrix environment.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong understanding of digital marketing channels, social media platforms and talent attraction strategies.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience managing multiple projects and priorities simultaneously.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience working across multiple countries, regions or markets is preferred.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience within customer experience, technology or service-based organisations is advantageous.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span><span>Skills<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Strong stakeholder management and influencing skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to translate business challenges into effective marketing strategies.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong employer branding and talent marketing expertise.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Hands-on digital and social media marketing capability.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience managing creative briefing and content development processes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong planning, organisation and prioritisation skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Analytical mindset with the ability to interpret data and drive decisions.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Commercial awareness and results-oriented thinking.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to work independently and manage ambiguity.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Excellent communication and presentation skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Adaptable, collaborative and comfortable operating in a dynamic international environment.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><\/div>\",\"ats_external_id\":\"R1738001\",\"location\":\"Kerdasa, Giza\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EGP\",\"updated_at\":\"2026-08-24T16:07:07.445+08:00\",\"created_at\":\"2026-06-23T04:06:49.154+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDgxNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo-Egypt-Smart-Village-Building-B2110\/TA-Marketing-and-Employer-Brand-Specialist_R1738001\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Regional Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"organization_reference_id\":\"YEG01\"},\"location\":{\"city\":null,\"state\":\"Giza\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":null,\"primary_location\":{\"id\":\"EG-CAI-SMART-01\",\"wid\":\"fa416867ca5701b3449f6c26da4b8413\",\"descriptor\":\"EGY Cairo Egypt-Smart Village Building B2110\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"omarmokhtarelsayed.hassan@concentrix.com\"},\"first_name\":\"Mokhtar El-Sayed, Omar\"},\"categories\":[{\"descriptor\":\"CF Regional Marketing\"}],\"recruiters\":[{\"id\":\"101156731\",\"wid\":\"ac65696e872010873bbb4834957b6db1\",\"descriptor\":\"Omar Mokhtar El-Sayed (101156731)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2540\",\"descriptor\":\"Specialist, Regional Marketing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-381490\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo-Egypt-Smart-Village-Building-B2110\/TA-Marketing-and-Employer-Brand-Specialist_R1738001\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo-Egypt-Smart-Village-Building-B2110\/TA-Marketing-and-Employer-Brand-Specialist_R1738001\/apply\",\"job_requisition_id\":\"R1738001\"}],\"organizations\":[{\"wid\":\"781e5acd39f21015709fd4983fc50000\",\"descriptor\":\"W0ZVB0 Metrgn_Cso\",\"reference_id\":\"W0ZVB0\",\"custom_reference_id\":\"W0ZVB0\",\"company_reference_id\":null},{\"wid\":\"f622c6ed0c190165d86617d290618916\",\"descriptor\":\"(REGION) Regional Marketing Delivery-Indirect\",\"reference_id\":\"REGMKTDEL-INDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315ddc8694f17bf9\",\"descriptor\":\"Concentrix CVG Egypt Limited Liability Company\",\"reference_id\":\"YEG01\",\"custom_reference_id\":null,\"company_reference_id\":\"YEG01\"},{\"wid\":\"2f58cf18c1cc10156e84f204d4a10000\",\"descriptor\":\"23245 - Opexother - METRGNCSO\",\"reference_id\":\"METRGNCSO\",\"custom_reference_id\":\"METRGNCSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"isil.isik@concentrix.com\"},\"first_name\":\"I\u015f\u0131l I\u015f\u0131k (102378041)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1738001\",\"wid\":\"ecaf3567947c10141b003bae642c0000\",\"descriptor\":\"TA Marketing and Employer Brand Specialist\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1755\",\"campaign_id\":\"1098\",\"campaign_title\":\"ByteDance LM CS \/ Spanish \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support (Spanish-speaking) - Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Support in Porto, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a Customer Support, you will:<\/p>\\n<ul>\\n<li>Give customer support by handling customers&rsquo; issues and inquiries&nbsp;<\/li>\\n<li>Use different platforms and tools<\/li>\\n<li>Investigate and collect information to provide to customer<\/li>\\n<li>Provide detailed and organized customer support and seek for initiatives to improve the overall customer experience<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have an advanced level of Spanish (written and oral) (C1) and good level of English<\/li>\\n<li>Have prior knowledge in online payment methods and transactions<\/li>\\n<li>Have proven computer skills and diligent worker<\/li>\\n<li>Have high attention to detail and a problem-solving mindset<\/li>\\n<li>Have the ability to communicate, both written and verbally effectively<\/li>\\n<li>Being skilled in multi-tasking is essential<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1098\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-16T00:59:05.739+01:00\",\"created_at\":\"2026-06-22T16:34:11.201+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDk4?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDk4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1756\",\"campaign_id\":\"1097\",\"campaign_title\":\"ByteDance ONB Leads \/ German \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (German-speaking) -  Creator Onboarding Support\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Representative in Porto, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a Customer Representative, you will:<\/p>\\n<ul>\\n<li>Execute high-volume outbound calling campaigns to engage potential leads and \\\"sell\\\" the benefits of Live Monetization features (Gifts, Subscriptions, and Rewards).<\/li>\\n<li>Drive lead conversion and activation by guiding creators through the technical setup.<\/li>\\n<li>Utilize strong telemarketing and negotiation skills to handle objections, build rapport, and secure commitment from creators during the onboarding journey.<\/li>\\n<li>Adhere to standard operating procedures (SOPs) for data validation and account security while&nbsp;maintaining&nbsp;a consultative, results-driven approach.<\/li>\\n<li>Maintain strict adherence to conversion targets, service level agreements (SLAs), and quality standards.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li><strong>Are fluent in German (C1\/C2) and have a good level of English (B2), both written and spoken<\/strong><\/li>\\n<li>Have excellent communication and persuasive skills, with the ability to build rapport and engage customers effectively<\/li>\\n<li>Have experience handling outbound calls, telemarketing, or sales-related activities<\/li>\\n<li>Have previous experience in a contact center or customer service\/sales environment (preferred)<\/li>\\n<li>Are familiar with social media platforms and have a basic understanding of digital advertising<\/li>\\n<li>Are adaptable and flexible in a fast-paced environment, including availability to work rotating shifts if needed<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary<\/li>\\n<li>Fixed Monday to Friday working hours (9h&ndash;18h)<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1097\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-22T17:16:10.089+01:00\",\"created_at\":\"2026-06-22T16:18:29.173+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDk3?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDk3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1757\",\"campaign_id\":\"1096\",\"campaign_title\":\"ByteDance ONB Leads \/ Italian \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Italian-speaking) -  Creator Onboarding Support\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Representative in Porto, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a Customer Representative, you will:<\/p>\\n<ul>\\n<li>Execute high-volume outbound calling campaigns to engage potential leads and \\\"sell\\\" the benefits of Live Monetization features (Gifts, Subscriptions, and Rewards).<\/li>\\n<li>Drive lead conversion and activation by guiding creators through the technical setup.<\/li>\\n<li>Utilize strong telemarketing and negotiation skills to handle objections, build rapport, and secure commitment from creators during the onboarding journey.<\/li>\\n<li>Adhere to standard operating procedures (SOPs) for data validation and account security while&nbsp;maintaining&nbsp;a consultative, results-driven approach.<\/li>\\n<li>Maintain strict adherence to conversion targets, service level agreements (SLAs), and quality standards.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li><strong>Are fluent in Italian (C1\/C2) and have a good level of English (B2), both written and spoken<\/strong><\/li>\\n<li>Have excellent communication and persuasive skills, with the ability to build rapport and engage customers effectively<\/li>\\n<li>Have experience handling outbound calls, telemarketing, or sales-related activities<\/li>\\n<li>Have previous experience in a contact center or customer service\/sales environment (preferred)<\/li>\\n<li>Are familiar with social media platforms and have a basic understanding of digital advertising<\/li>\\n<li>Are adaptable and flexible in a fast-paced environment, including availability to work rotating shifts if needed<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary<\/li>\\n<li>Fixed Monday to Friday working hours (9h&ndash;18h)<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1096\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-22T16:23:43.505+01:00\",\"created_at\":\"2026-06-22T15:37:32.435+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDk2?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDk2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1606\",\"campaign_id\":\"675\",\"campaign_title\":\"Advisor II, B2B Sales R1740826\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Partner Sales Representative - (German speaking) - Hybrid - HT05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"CATALONIA\",\"country\":\"Spain\",\"short_description\":\"ipsr hpi transactional\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Inside Partner Sales Representative<\/b> in Barcelona (hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>As a <b>Inside Partner Sales Representative<\/b> in our team, you will:\u00a0\u00a0<\/p><p><\/p><p>- Articulate clearly Partner Program value proposition and register new resellers into the program \u00a0<\/p><p>- Respond in a timely and accurate manner to calls\/e-mails from resellers, routing onwards if appropriate. Drive answer when time need to find appropriate answer \u00a0<\/p><p>- Provide basic general information on products for inbound and outbound calls or e-mails \u00a0<\/p><p>- Detect High Business Opportunities \u00a0<\/p><p>- Act as the main point of entry for telephone contacts generated by partner telemarketing activities and campaigns \u00a0<\/p><p>- Process callout campaign based on a predefined list of resellers \u00a0<\/p><p>- Process specific marketing on products and services\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p><\/p><p><span>- <\/span><span>Native German and advanced level of English<\/span><\/p><p>- Have outstanding communication skills (verbal and written) \u00a0<\/p><p>- Have previous B2B sales experience \u00a0<\/p><p>- Are positive, goal and target orientated \u00a0<\/p><p>- Are comfortable speaking with business users at all levels \u00a0<\/p><p>- Are a strong individual contributor as well as a team player \u00a0<\/p><p>- Can handle project tasks with minimal direction and supervision \u00a0<\/p><p>- Are highly organized and detail oriented \u00a0<\/p><p>- Can prioritize workload.\u00a0\u00a0\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/p><p><\/p><p>- Full time 39 hours\/week permanent contract: Monday to Friday from 09:00 - 18:00<\/p><p>- Salary 22.500 euros gross\/year &#43; up to 7.4000 euros gross\/year in bonus &#43; 1.100 euros food card, private medical insurance<\/p><p><span>- <\/span>Great office location in Barcelona, with hybrid work model<\/p><p>- Full paid training about the company and the project you will be working on\u00a0<\/p><p>- Career development program and specialized courses\u00a0<\/p><p><\/p><p>Experience the best version of you!\u00a0\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><\/p><p>R1740826<\/p>\",\"ats_external_id\":\"R1740826\",\"location\":\"Barcelona, CATALONIA\",\"job_type\":\"full_time\",\"salary\":\"1875\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-29T10:41:48.961+02:00\",\"created_at\":\"2026-06-22T14:08:11.686+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzU\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"German\"],\"recruiter\":{\"email\":{\"address\":\"alessandra.boreggio@concentrix.com\"},\"first_name\":\"Boreggio, Alessandra\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"},{\"id\":\"102541577\",\"wid\":\"da7d7d2449a2101033343026c9780002\",\"descriptor\":\"Alessandra Boreggio (102541577)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-377014\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Partner-Sales-Representative----German-speaking----Hybrid---HT05_R1740826\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Partner-Sales-Representative----German-speaking----Hybrid---HT05_R1740826\/apply\",\"job_requisition_id\":\"R1740826\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"316c85c94489102650ff3a4579550000\",\"descriptor\":\"W0ZZG9 Hpi Coe Ipbm Proximity\",\"reference_id\":\"W0ZZG9\",\"custom_reference_id\":\"W0ZZG9\",\"company_reference_id\":null},{\"wid\":\"f633454b00fc1025fcc7082b8c6b0000\",\"descriptor\":\"25545 - HPINC - 980008577\",\"reference_id\":\"980008577\",\"custom_reference_id\":\"980008577\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"catarinagoncalvesdacunha.goncalves@concentrix.com\"},\"first_name\":\"Catarina Gon\u00e7alves Da Cunha (102538914)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1740826\",\"wid\":\"04312d10f67e1013fe469b5d10850000\",\"descriptor\":\"Inside Partner Sales Representative - (German speaking) - Hybrid - HT05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"2055\",\"campaign_id\":\"req-25211df68f32d880\",\"campaign_title\":\"Customer Service Representative - Automotive (On-Site) \",\"campaign_type\":null,\"job_title\":\"Customer Service Representative - Automotive (On-Site) \",\"street\":null,\"address\":null,\"city\":\"Charlotte\",\"state\":\"North Carolina\",\"postal_code\":\"28262\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Charlotte, NC, as a Customer Service Representative! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? &nbsp;Then a Customer Service Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As a Customer Service Representative, you will:<\/p><ul><li><p>Handle multiple call types from our various members in North America and answer general customer inquiries clearly and professionally.<\/p><\/li><li><p>Provide inbound customer support.<\/p><\/li><li><p>Assist customers with navigation support and road-side assistance.<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p><ul><li><p>1 year of customer service experience (Retail, Restaurant, and or Call Centre experience) is beneficial<\/p><\/li><li><p>A High School Diploma (or equivalent)<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Computer proficiency (including knowledge of windows-based application)<\/p><\/li><li><p>The flexibility to work a minimum of a 40-hour work week.<\/p><\/li><li><p>Must reside in the United States and have a valid U.S. address for residence.<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><p>&nbsp;<\/p><ul><li><p>The base salary range for this position is $16.50 -$18.56\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-25211df68f32d880\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-06-22T13:14:59.975Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/5N01T3H41PXDKV2FVXNBYS5BXAM2HA2S\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/5N01T3H41PXDKV2FVXNBYS5BXAM2HA2S\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2056\",\"campaign_id\":\"req-419e5ed5ec6f40b4\",\"campaign_title\":\"Automotive Customer Service Representative (On-Site)\",\"campaign_type\":null,\"job_title\":\"Automotive Customer Service Representative (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Auburn Hills\",\"state\":\"Michigan\",\"postal_code\":\"48326\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Auburn Hills, MI, as an Automotive Customer Service Representative! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? &nbsp;Then an Automotive Customer Service Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As an Automotive Customer Service Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As an Automotive Customer Service Representative, you will:<\/p><ul><li><p>Have experience in dealer, fleet, roadside, or automotive service support and managing escalations end-to-end.<\/p><\/li><li><p>Use CRM platforms for case management, documentation, and customer communication (experience with Salesforce preferred).<\/p><\/li><li><p>handle complex customer concerns and escalations through resolution.<\/p><\/li><li><p>Working knowledge of automotive service processes (repair orders, diagnostics, parts\/VOR\/back orders) and ability to interpret operational signals (e.g., CSMS reports).<\/p><\/li><li><p>Be able to prioritize and manage multiple queues\/tasks under time constraints with high attention to detail.<\/p><\/li><li><p>Partner with cross-functional teams including Technical Assistance, Field Operations, Parts, Warranty, Legal, and Brand teams to drive timely resolutions.<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Service Representative role include:<\/p><ul><li><p>One to three years of automotive retail or OEM experience<\/p><\/li><li><p>Strong analytical and problem-solving skills with the ability to assess complex customer situations, or even Ability to analyze case trends, identify root causes, and recommend appropriate resolutions.<\/p><\/li><li><p>Executive-level communication and influencing<\/p><\/li><li><p>Negotiation and conflict resolution<\/p><\/li><li><p>Strategic thinking<\/p><\/li><li><p>Required education\/licensing\/certifications.<\/p><\/li><li><p>Proficiency in fast-paced multitasking.<\/p><\/li><li><p>Eagerness to learn new technologies.<\/p><\/li><li><p>Must reside in the United States and have a valid U.S. address for residence.<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><p>&nbsp;<\/p><ul><li><p>The base salary range for this position is $20-$22\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a 401(k)-retirement plan, paid time off, and holidays.<\/p><\/li><li><p>Paid training and lucrative employee referral program.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you.<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey.<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team.<\/p><\/li><li><p>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-419e5ed5ec6f40b4\",\"location\":null,\"job_type\":\"\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-06-22T13:13:50.273Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/ZFN6CCDF33S8YCVDQ256AB0K1ATA6ZYD\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/ZFN6CCDF33S8YCVDQ256AB0K1ATA6ZYD\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2057\",\"campaign_id\":\"req-4f6371d9ec834f9a\",\"campaign_title\":\"Automotive Customer Service Rep (Bilingual: English \/ Spanish) Remote  Repr\u00e9sentant du service client dans le secteur automobile (bilingue : anglais \/ espagnol) \u2013 T\u00e9l\u00e9travail\",\"campaign_type\":null,\"job_title\":\"Automotive Customer Service Rep (Bilingual: English \/ Spanish) Remote  Repr\u00e9sentant du service client dans le secteur automobile (bilingue : anglais \/ espagnol) \u2013 T\u00e9l\u00e9travail\",\"street\":null,\"address\":null,\"city\":\"Work At Home\",\"state\":\"Work At Home\",\"postal_code\":\"K8P 1B8\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p><p><strong><em>MUST SPEAK BOTH <u>SPANISH<\/u>&nbsp;AND <u>ENGLISH<\/u>&nbsp;FLUENTLY<\/em><\/strong><\/p><p>Join our award-winning \u201cOne Concentrix\u201d team as a remote Automotive Customer Service Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote Automotive Customer Service Representative (Bilingual: English \/ Spanish) at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote Automotive Customer Service Representative (Bilingual: English \/ Spanish), you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As an Automotive Customer Service Representative (Bilingual: English \/ Spanish) working from home, you will:<\/p><ul><li><p>Provide inbound customer support using a call flow guide in the customer\u2019s preferred language<\/p><\/li><li><p>Help customers resolve basic technical issues<\/p><\/li><li><p>Track, document, and retrieve information in databases<\/p><\/li><li><p>Offer additional products and\/or services<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Service Representative (Bilingual: English \/ Spanish) (Remote) role include:<\/p><ul><li><p>The ability to speak fluent Spanish and English<\/p><\/li><li><p>1+ year of customer service experience<\/p><\/li><li><p>Open availability<\/p><\/li><li><p>A high school diploma or GED<\/p><\/li><li><p>A quiet, distraction-free environment to work from in your home<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Strong computer navigation skills and PC knowledge<\/p><\/li><li><p>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/p><\/li><li><p>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/p><\/li><li><p>Must reside in the United States or have a valid U.S. address for residence<strong><br><\/strong><\/p><\/li><\/ul><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li><p>The base salary for this position is $20\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Paid training and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>Work-from-home convenience<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><\/p><p>Description du poste<\/p><p>&nbsp;<\/p><p>MA\u00ceTRISE COURANTE DE L'ESPAGNOL ET DE L'ANGLAIS REQUISE<\/p><p>&nbsp;<\/p><p>Rejoignez notre \u00e9quipe prim\u00e9e \u00ab One Concentrix \u00bb en tant que repr\u00e9sentant du service client automobile en t\u00e9l\u00e9travail ! Nous recherchons des personnes passionn\u00e9es et d\u00e9termin\u00e9es \u00e0 faire bouger les choses pour offrir des exp\u00e9riences client et des solutions exceptionnelles au nom de l'une des marques les plus c\u00e9l\u00e8bres au monde. Si vous \u00eates pr\u00eat(e) \u00e0 \u00e9voluer au sein d'une entreprise class\u00e9e au Fortune 500, dot\u00e9e d'une culture inclusive et prim\u00e9e, votre nouvelle carri\u00e8re commence ici. (Les anciens combattants sont encourag\u00e9s \u00e0 postuler.)<\/p><p>&nbsp;<\/p><p>UNE NOUVELLE CARRI\u00c8RE FA\u00c7ONN\u00c9E PAR VOUS<\/p><p>&nbsp;<\/p><p>Vous cherchez \u00e0 changer de carri\u00e8re pour un poste en t\u00e9l\u00e9travail au sein d'une organisation mondiale avant-gardiste, qui privil\u00e9gie l'humain et cultive une culture inclusive ainsi qu'un v\u00e9ritable sentiment d'appartenance ? Souhaitez-vous rejoindre une entreprise du classement Fortune 500 r\u00e9guli\u00e8rement distingu\u00e9e par des prix tels que \u00ab Meilleurs lieux de travail au monde \u00bb, \u00ab Meilleure culture d'entreprise \u00bb et \u00ab Meilleures entreprises pour l'\u00e9volution de carri\u00e8re \u00bb ? Alors, le poste de repr\u00e9sentant du service client automobile en t\u00e9l\u00e9travail (bilingue anglais\/espagnol) chez Concentrix est fait pour vous !<\/p><p>&nbsp;<\/p><p>En tant que repr\u00e9sentant du service client automobile en t\u00e9l\u00e9travail (bilingue anglais\/espagnol), vous rejoindrez une \u00e9quipe naturellement diversifi\u00e9e et r\u00e9partie dans le monde entier, o\u00f9 chacun contribue \u00e0 la r\u00e9ussite et au bien-\u00eatre des autres, unis par la fiert\u00e9 d'\u00eatre des acteurs du changement. Ensemble, nous agissons en tant que partenaire de transformation intelligente pour les marques les plus c\u00e9l\u00e8bres au monde, en offrant des exp\u00e9riences client exceptionnelles gr\u00e2ce \u00e0 des innovations technologiques de pointe.<\/p><p>&nbsp;<\/p><p>\u00c9VOLUTION DE CARRI\u00c8RE ET D\u00c9VELOPPEMENT PERSONNEL<\/p><p>&nbsp;<\/p><p>&nbsp;<\/p><p>Il s\u2019agit d\u2019une excellente opportunit\u00e9 de t\u00e9l\u00e9travail qui vous permettra de repenser votre parcours professionnel tout en nouant des amiti\u00e9s durables. Nous vous fournirons toute la formation, les technologies et le soutien continu n\u00e9cessaires \u00e0 votre r\u00e9ussite. De plus, chez Concentrix, il existe un r\u00e9el potentiel d\u2019\u00e9volution de carri\u00e8re (et de d\u00e9veloppement personnel). En fait, environ 80 % de nos managers et dirigeants ont \u00e9t\u00e9 promus en interne ! C\u2019est pourquoi nous proposons divers programmes de formation et de d\u00e9veloppement du leadership gratuits, con\u00e7us pour vous mener vers la carri\u00e8re dont vous avez toujours r\u00eav\u00e9.<\/p><p>&nbsp;<\/p><p>&nbsp;<\/p><p>VOS MISSIONS DANS CE R\u00d4LE&nbsp;<\/p><p>&nbsp;<\/p><p>En tant que conseiller client\u00e8le pour le secteur automobile (bilingue anglais\/espagnol) en t\u00e9l\u00e9travail, vous devrez :<\/p><ul><li><p>Assurer le support client (appels entrants) en suivant un guide de traitement des appels et en utilisant la langue privil\u00e9gi\u00e9e du client<\/p><\/li><li><p>Aider les clients \u00e0 r\u00e9soudre des probl\u00e8mes techniques de base<\/p><\/li><li><p>Suivre, consigner et rechercher des informations dans des bases de donn\u00e9es<\/p><\/li><li><p>Proposer des produits et\/ou services compl\u00e9mentaires<\/p><\/li><li><p>Offrir une exp\u00e9rience client de qualit\u00e9 sup\u00e9rieure\u2026 avec le sourire.<\/p><\/li><\/ul><p>&nbsp;<\/p><p>VOS QUALIFICATIONS<\/p><p>&nbsp;<\/p><p>&nbsp;<\/p><p>Vos comp\u00e9tences, votre int\u00e9grit\u00e9 et votre v\u00e9ritable empathie seront gages de valeur et de r\u00e9ussite lors de chaque interaction avec les clients. Les autres qualifications requises pour ce poste de repr\u00e9sentant du service client automobile (bilingue anglais\/espagnol, en t\u00e9l\u00e9travail) sont les suivantes :<\/p><p>&nbsp;<\/p><p>&nbsp;<\/p><ul><li><p>Ma\u00eetrise courante de l'espagnol et de l'anglais<\/p><\/li><li><p>Au moins un an d'exp\u00e9rience dans le service client<\/p><\/li><li><p>Disponibilit\u00e9 totale<\/p><\/li><li><p>Dipl\u00f4me d'\u00e9tudes secondaires (High School Diploma) ou \u00e9quivalent (GED)<\/p><\/li><li><p>Un environnement de travail calme et sans distractions \u00e0 domicile<\/p><\/li><li><p>Capacit\u00e9 \u00e0 g\u00e9rer plusieurs t\u00e2ches simultan\u00e9ment dans un environnement dynamique<\/p><\/li><li><p>Envie d'apprendre \u00e0 utiliser de nouvelles technologies<\/p><\/li><li><p>Solides comp\u00e9tences en navigation informatique et connaissances en informatique (PC)<\/p><\/li><li><p>Un ordinateur de bureau ou portable pour effectuer les tests informatiques et de connexion Internet ; un ordinateur professionnel pourra \u00eatre fourni selon le poste, sans garantie toutefois (ce point sera abord\u00e9 plus en d\u00e9tail avec un recruteur)<\/p><\/li><li><p>Connexion Internet haut d\u00e9bit (pas de connexion sans fil\/hotspot ni satellite) et un smartphone<\/p><\/li><li><p>R\u00e9sider aux \u00c9tats-Unis ou disposer d'une adresse de r\u00e9sidence valide aux \u00c9tats-Unis<\/p><\/li><\/ul><p>CE QUE NOUS VOUS OFFRONS<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; L'une des convictions culturelles de notre entreprise est la suivante : \u00ab Nous soutenons nos collaborateurs. \u00bb C'est pourquoi nous investissons dans nos talents (ceux qui font bouger les choses), nos infrastructures et nos capacit\u00e9s, afin de garantir la r\u00e9ussite \u00e0 long terme de nos \u00e9quipes comme de nos clients. Nous investirons \u00e9galement en VOUS pour soutenir votre \u00e9volution de carri\u00e8re et votre d\u00e9veloppement personnel. Les avantages offerts aux employ\u00e9s \u00e9ligibles bas\u00e9s aux \u00c9tats-Unis pour ce poste comprennent :<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Le salaire de base pour ce poste est de 20 $ de l'heure (le taux horaire ne sera pas inf\u00e9rieur au salaire minimum en vigueur), auquel s'ajoutent des primes li\u00e9es aux performances individuelles et de l'entreprise. Le salaire r\u00e9el variera en fonction du lieu de travail, des qualifications, des comp\u00e9tences, de la formation, de l'exp\u00e9rience et des aptitudes. Les avantages offerts aux employ\u00e9s \u00e9ligibles pour ce poste incluent : assurance m\u00e9dicale, dentaire et ophtalmologique ; programme complet d'aide aux employ\u00e9s (PAE) ; r\u00e9gime d'\u00e9pargne-retraite ; cong\u00e9s pay\u00e9s et jours f\u00e9ri\u00e9s ; ainsi que des journ\u00e9es de formation r\u00e9mun\u00e9r\u00e9es.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Option d'inscription \u00e0 DailyPay pour acc\u00e9der \u00e0 votre salaire \u00ab en avance \u00bb, quand vous le souhaitez<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Formation r\u00e9mun\u00e9r\u00e9e et primes bas\u00e9es sur la performance<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Possibilit\u00e9s de primes de parrainage attractives<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Opportunit\u00e9s de r\u00e9seautage au sein de groupes organis\u00e9s autour de th\u00e9matiques vari\u00e9es : r\u00e9seau des femmes, professionnels noirs, fiert\u00e9 LGBTQ+, Ability (handicap), Dynamic (neurodiversit\u00e9), femmes dans la tech, champions OneEarth, et bien plus encore<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Programmes de sant\u00e9 et de bien-\u00eatre avec des partenaires qualifi\u00e9s pour vous aider \u00e0 prendre soin de votre sant\u00e9<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Programmes de mentorat pour soutenir votre parcours professionnel enrichissant<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Possibilit\u00e9 de t\u00e9l\u00e9travail<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Programmes et \u00e9v\u00e9nements favorisant la diversit\u00e9, l'\u00e9quit\u00e9 et l'inclusion, ainsi que la citoyennet\u00e9 mondiale, le d\u00e9veloppement durable et le soutien \u00e0 la communaut\u00e9<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; C\u00e9l\u00e9brations telles que le Concentrix Day, le Game-Changer Appreciation Day, la Semaine du service client, la Journ\u00e9e mondiale du nettoyage (World Clean Up Day), #MyOneEarthPromise, et bien d'autres<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Une gamme d'autres avantages et privil\u00e8ges<\/p><p>R\u00c9INVENTEZ LA MEILLEURE VERSION DE VOUS-M\u00caME !&nbsp;<\/p><p>Si tout cela vous semble \u00eatre l'\u00e9tape id\u00e9ale pour votre carri\u00e8re, nous aimerions avoir de vos nouvelles. Postulez d\u00e8s aujourd'hui et d\u00e9couvrez pourquoi un demi-million de collaborateurs \u00e0 travers le monde consid\u00e8rent Concentrix comme leur \u00ab employeur de choix \u00bb.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI)<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <\/strong>Currently, this position may only be performed in the following provinces\/territories: <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>, and SK.<br><strong><br>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p><p><\/p><p><strong>Exigences Physiques et Cognitives<\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances<\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p><strong>D\u00e9claration d'am\u00e9nagement raisonnable<\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. Actuellement, ce poste ne peut \u00eatre exerc\u00e9 que dans les provinces\/territoires suivants : <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a> et <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br><strong><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-4f6371d9ec834f9a\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-06-22T13:09:48.519Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/T95FZSHHFBJ2BX9FQ0XAAV0V4ABV375T\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/T95FZSHHFBJ2BX9FQ0XAAV0V4ABV375T\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"496\",\"campaign_id\":\"2532\",\"campaign_title\":\"GTM_EMEA_SA_German-Speaking - easJet\",\"campaign_type\":\"job_application\",\"job_title\":\"UK German-Speaking Customer Service Advisor\",\"street\":\"19 Hertzog Blvd\",\"address\":\"19 Hertzog Blvd\",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a German-Speaking Customer Service Advisor working on an internationally innovative campaign<\/p>\\n<p><br \/>You&rsquo;ll be working on-site from our vibrant Cape Town office where creativity meets cutting edge technology. All the while you&rsquo;ll become part of a community of likeminded individuals that that become friends for life.<\/p>\\n<p><strong>This&nbsp;Customer Service&nbsp;Advisor role at Concentrix is a great match if you:&nbsp;<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Have a minimum of <span data-teams=\\\"true\\\">6 months of International Call Centre experience (Customer Service or 6 Months&nbsp; sales\/upselling or 6 Months Chat\/Email) - <strong>(Essential)<\/strong><\/span><\/p>\\n<\/li>\\n<li><span data-teams=\\\"true\\\">Fluent In German <strong>(Essential)<\/strong><\/span><\/li>\\n<li>\\n<p>Experience in travel, e-commerce, retail and fintech <strong>(Advantageous)<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Passed Grade 12 <span data-teams=\\\"true\\\"><strong>(Essential)<\/strong><\/span><\/p>\\n<\/li>\\n<li>Clear Credit and Criminal record <span data-teams=\\\"true\\\"><strong>(Essential)<\/strong><\/span><\/li>\\n<li>\\n<p>Ability to work shifts in a 24-hour environment<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p><strong>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>A monthly salary of&nbsp;<strong>R20 000<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Medical aid for main member \/ Medical Insurance for employee and two dependents<\/p>\\n<\/li>\\n<li>\\n<p>Pension Fund<\/p>\\n<\/li>\\n<li>\\n<p>Subsidized transport<\/p>\\n<\/li>\\n<li>\\n<p>Group life cover<\/p>\\n<\/li>\\n<li>\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<li>\\n<p>Access to financial well-being sessions, will writing sessions and stress management sessions<\/p>\\n<\/li>\\n<li>\\n<p>Team building and upskill training opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Interactive and inclusive company culture<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>What you will do in this role:&nbsp;<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Providing excellent customer experiences at all times<\/p>\\n<\/li>\\n<li>\\n<p>Verify &amp; update customer information<\/p>\\n<\/li>\\n<li>\\n<p>Proactively offer solutions to any issues or concerns that customers might face<\/p>\\n<\/li>\\n<li>\\n<p>Outstanding administrative skills that cover planning, organizing and management skills<\/p>\\n<\/li>\\n<li>\\n<p>Ownership of the customer experience and follow-through &middot; Working to a high degree of accuracy and speed<\/p>\\n<\/li>\\n<li>\\n<p>Able to comprehend complex customer queries<\/p>\\n<\/li>\\n<li>\\n<p><strong>Verbal Communication:<\/strong> Hearing objections and processing the deeper meanings, acknowledging the feelings of others and reacting appropriately, remaining calm during stressful situations, explaining steps and processes that others can easily understand<\/p>\\n<\/li>\\n<li>\\n<p>Productivity and quality&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>To be able to identify when to escalate customer queries and complaints timeously<\/p>\\n<\/li>\\n<li>\\n<p>Be able to pass all training modules during new hire and ongoing campaign training<\/p>\\n<p><span data-teams=\\\"true\\\">&nbsp;<\/span><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise? Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we&rsquo;ll achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp;<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-2532\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"20000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-08-15T23:59:12.743Z\",\"created_at\":\"2026-06-22T11:44:34.582Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTMy?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTMy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"16\",\"relevance_score\":\"1\"},{\"id\":\"1758\",\"campaign_id\":\"1089\",\"campaign_title\":\"Tandem FA GL \/ English \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"General Ledger Accountant (English-speaking) \u2013 Medical Equipment\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>General Ledger Accountant in Porto, Portugal (On-Site)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a General Ledger Accountant, you will:<\/p>\\n<ul>\\n<li>Prepare and post journal entries, accruals, prepayments, and other accounting adjustments in accordance with company policies and accounting standards.<\/li>\\n<li>Support month-end and year-end closing activities, ensuring timely and accurate financial reporting.<\/li>\\n<li>Perform balance sheet account reconciliations and investigate discrepancies to ensure ledger accuracy.<\/li>\\n<li>Maintain and monitor General Ledger accounts, ensuring completeness and integrity of financial data.<\/li>\\n<li>Support intercompany accounting activities, including reconciliations and resolution of outstanding balances across multiple entities.<\/li>\\n<li>Assist with payroll-related accounting activities, onboarding processes, and entity management tasks when required.<\/li>\\n<li>Collaborate with internal stakeholders across different countries and business units to ensure compliance with accounting processes and reporting requirements.<\/li>\\n<li>Support audit requests and provide documentation required for internal and external audits.<\/li>\\n<li>Contribute to continuous improvement initiatives within the Record-to-Report (R2R) process.<\/li>\\n<li>Provide backup support for Accounts Payable activities, including payment processing, vendor-related queries, and bank-related tasks when necessary.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in English (written and spoken at C1\/C2 level).<\/li>\\n<li>Have an academic background in Accounting, Finance, Economics, or a related field.<\/li>\\n<li>Have previous experience in General Ledger accounting, Record-to-Report (R2R), or Financial Accounting roles.<\/li>\\n<li>Have hands-on experience with accruals, journal entries, prepayments, reconciliations, and month-end closing activities.<\/li>\\n<li>Have experience working in international environments, supporting multiple countries, entities, or legal structures.<\/li>\\n<li>Possess a strong understanding of accounting principles and financial controls.<\/li>\\n<li>Have exposure to Accounts Payable processes, payments, and banking activities, with the ability to provide operational backup support when required.<\/li>\\n<li>Demonstrate strong analytical and problem-solving skills, with attention to detail and accuracy.<\/li>\\n<li>Are able to manage multiple priorities, work independently, and adapt quickly in a dynamic environment.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary<\/li>\\n<li>Permanent Contract<\/li>\\n<li>Mon-Fri: 9AM-6PM<\/li>\\n<li>Health insurance since day 1<\/li>\\n<li>Join a start-up project<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1089\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-24T00:59:03.732+01:00\",\"created_at\":\"2026-06-22T09:25:13.971+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg5?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1759\",\"campaign_id\":\"1086\",\"campaign_title\":\" Harley-Davidson \/ Dutch \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Dutch-speaking) - Iconic Motorcycle Brand\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>This is more than a customer service role&mdash;it&rsquo;s a chance to build a career while working closely with a globally admired motorcycle brand, where passion, performance, and customer experience ride side by side.<\/strong><\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Manage inbound calls, as well as real-time\u202fchat,&nbsp;email\u202fsupport,&nbsp;and social media,&nbsp;ensuring every interaction feels like a professional and friendly greeting.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Act as the primary liaison for members. You will provide information on programs, membership benefits, and&nbsp;assist&nbsp;with new member orientations.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Answer detailed questions regarding&nbsp;Motor Clothes, general merchandising, and parts and accessories (P&amp;A).&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Inform the community about upcoming rallies, local shop events, and social gatherings to drive engagement and ridership.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Assist&nbsp;in managing contacts from dealerships, providing support for \\\"how-to\\\" questions, and&nbsp;facilitating&nbsp;partnerships within the network.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Address customer complaints with empathy and a \\\"Make Things Right\\\" attitude to ensure continued brand loyalty.&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Dutch and fluent in English (B2) - Both languages written and oral<\/li>\\n<li>Are genuinely passionate about motorcycles.\u202f&nbsp;(Active riders and motorcycle enthusiasts are strongly preferred)<\/li>\\n<li>Have good typing and computer skills (MS Office applications)<\/li>\\n<li>Are tech-savvy, with the ability to quickly learn new software and tools<\/li>\\n<li>Have the ability to explain complex concepts clearly and concisely<\/li>\\n<li>Previous experience in a customer service center is an advantage, but not required<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-1086\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-24T08:59:04.188+01:00\",\"created_at\":\"2026-06-22T08:56:44.104+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg2?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2058\",\"campaign_id\":\"req-af13052c83a8c115\",\"campaign_title\":\"Customer Service Rep (Bilingual: French\/English) On-Site\",\"campaign_type\":null,\"job_title\":\"Customer Service Rep (Bilingual: French\/English) On-Site\",\"street\":null,\"address\":null,\"city\":\"Oshawa\",\"state\":\"Ontario\",\"postal_code\":\"L1H 8W8\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Oshawa, ON, as a Bilingual Customer Service Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Bilingual Customer Service Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Bilingual Customer Service Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As a Bilingual Customer Service Representative, you will:<\/p><ul><li><p>Welcome customers to the brand and our variety of products<\/p><\/li><li><p>Handle multiple call types from our various members in North America and answer general customer inquiries clearly and professionally<\/p><\/li><li><p>Assist customers with vehicle warranty and recalls while making tailored recommendation on our products and services to meet their needs<\/p><\/li><li><p>Listen attentively to our Member's needs, while demonstrating empathy and building rapport<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile<br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Bilingual Customer Service Representative role include:<\/p><ul><li><p>The ability to read, write, and speak French and English Fluently<\/p><\/li><li><p>1 year of customer service experience (Retail, Restaurant, and or Call Centre experience) is beneficial<\/p><\/li><li><p>A High School Diploma (or equivalent)<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Computer proficiency (including knowledge of windows-based application)<strong><br><\/strong><\/p><\/li><\/ul><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $24.56 - $30.70\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-af13052c83a8c115\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-06-20T15:05:46.920Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/Q21MK6AR7876DY2RJG9CP5C2ZW60XYFX\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/Q21MK6AR7876DY2RJG9CP5C2ZW60XYFX\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2059\",\"campaign_id\":\"req-2ad02a81d6afe9b1\",\"campaign_title\":\"Customer Service \/ Inside Sales Rep (On-Site)\",\"campaign_type\":null,\"job_title\":\"Customer Service \/ Inside Sales Rep (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Oshawa\",\"state\":\"Ontario\",\"postal_code\":\"L1H 8W8\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Oshawa, ON, as a Customer Service \/ Inside Sales Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Customer Service \/ Inside Sales Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service \/ Inside Sales Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As a Customer Service \/ Inside Sales Representative, you will:<\/p><ul><li><p>Handle inbound calls focusing on customer retention<\/p><\/li><li><p>Explain products and\/or services to up sell and cross sell to new and current customers<\/p><\/li><li><p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><\/li><li><p>Maintain basic knowledge of client products and services<\/p><\/li><li><p>Assist in correcting billing concerns.<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service \/ Inside Sales Representative role include:<\/p><ul><li><p>1 year of customer service and sales experience (Retail, Restaurant, and or Call Centre experience) is beneficial<\/p><\/li><li><p>A High School Diploma (or equivalent)<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Computer proficiency (including knowledge of windows-based applications)<\/p><\/li><li><p>The flexibility to work a minimum of a 40-hour work week.<strong><br><\/strong><\/p><\/li><\/ul><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $17.75 - $22.19\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-2ad02a81d6afe9b1\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-06-20T15:02:44.207Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/QWSCZCV0SPCBYJWGRDENG9MK8Z1Y5K3M\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/QWSCZCV0SPCBYJWGRDENG9MK8Z1Y5K3M\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2060\",\"campaign_id\":\"req-9149c291c4c65de3\",\"campaign_title\":\"Customer Service Representative - Parts Services (On-Site)\",\"campaign_type\":null,\"job_title\":\"Customer Service Representative - Parts Services (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Hamilton\",\"state\":\"Ontario\",\"postal_code\":\"L8P 4V2\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Hamilton, ON, as an Automotive Customer Service Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then an Automotive Customer Service Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As an Automotive Customer Service Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As an Automotive Customer Service Representative, you will:<\/p><ul><li><p>Understanding Parts Catalogue and Automotive Enthusiast:&nbsp; Familiarity with a parts catalogue and automotive components, including their role in vehicle operation, is highly advantageous.<\/p><\/li><li><p>Problem Solving Expertise:&nbsp; Strong problem-solving skills are essential for this role.&nbsp; You will act as a central hub, gathering information from various groups to find solutions.<\/p><\/li><li><p>Solution-Orientated Approach:&nbsp; This role requires a solution-orientated mindset, involving investigative work on multiple issues and the ability to integrate findings effectively.<\/p><\/li><li><p>Research Skills:&nbsp; While not an authoritative position, this role demands excellent research skills to thoroughly investigate issues.<\/p><\/li><li><p>Analytical Thinking:&nbsp; Ability to analyze problems and outline necessary steps to achieve a positive resolution.<\/p><\/li><li><p>Communication Skills:&nbsp; Deliver challenging messages with empathy, patience, and clear guidance.<\/p><\/li><li><p>Order Management:&nbsp; Review and assist with orders, check part availability, use discretion in communicating about ETA issues, support other departments, and guide them in finding and utilizing information.<\/p><\/li><li><p>Documentation: Maintaining accurate records of parts transactions, including orders, deliveries, and inventory adjustments.<\/p><\/li><li><p>Collaboration:&nbsp; Work with cross-functional teams and provide actionable insights back to our clients<\/p><\/li><li><p>Inventory Management:&nbsp; Efficiently use inventory tool to identify accurate part numbers, specifications based on VIN information.<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Service Representative role include:<\/p><ul><li><p>High School diploma<\/p><\/li><li><p>Experience working with Automotive is an asset and preferred<\/p><\/li><li><p>Proven experience in inventory management or a related field.<\/p><\/li><li><p>Communicate effectively with various stakeholders both in written and verbal forms<\/p><\/li><li><p>Experience with the Microsoft Office Suite<\/p><\/li><li><p>Must be flexible, detail oriented, organized, able to multi-task with variety of different tools<\/p><\/li><li><p>Problem-solving skills, detail oriented with an ability to work independently and under pressure<\/p><\/li><li><p>Proficiency in fast-paced environments<\/p><\/li><li><p>Eagerness to learn new technologies<strong><br><\/strong><\/p><\/li><\/ul><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary for this position is $21\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>Automotive Purchase Discounts<\/p><\/li><li><p>Opportunities for lucrative referral bonuses<\/p><\/li><li><p>Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more to support the community and the world<\/p><\/li><li><p>Company networking and leadership opportunities with organized groups in the following topics: Professional Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness<\/p><\/li><li><p>Locker rooms, staff kitchen and vending, Food Court within 2 minute\u2019s walk, lounge area with TV, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-9149c291c4c65de3\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-06-20T12:36:13.376Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/6VTKSP89SW49DB155TTBZ3RNCB1CDJ53\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/6VTKSP89SW49DB155TTBZ3RNCB1CDJ53\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2061\",\"campaign_id\":\"req-fa72219b33b0c30f\",\"campaign_title\":\"Customer Service Rep \u2013 Automotive (Remote)\/  Repr\u00e9sentant du service \u00e0 la client\u00e8le \u2013 Secteur automobile (T\u00e9l\u00e9travail)\",\"campaign_type\":null,\"job_title\":\"Customer Service Rep \u2013 Automotive (Remote)\/  Repr\u00e9sentant du service \u00e0 la client\u00e8le \u2013 Secteur automobile (T\u00e9l\u00e9travail)\",\"street\":null,\"address\":null,\"city\":\"Work At Home\",\"state\":\"Work At Home\",\"postal_code\":\"K8P 1B8\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p><p>Join our award-winning \u201cOne Concentrix\u201d team as a remote Automotive Customer Service Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote Automotive Customer Service Representative at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote Automotive Customer Service Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As an Automotive Customer Service Representative working from home, you will:<\/p><ul><li><p>Provide inbound customer support using a call flow guide<\/p><\/li><li><p>Help customers resolve basic technical issues<\/p><\/li><li><p>Track, document, and retrieve information in databases<\/p><\/li><li><p>Offer additional products and\/or services<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Service Representative (Remote) role include:<\/p><ul><li><p>1+ year of customer service experience<\/p><\/li><li><p>Open availability<\/p><\/li><li><p>A high school diploma or GED<\/p><\/li><li><p>A quiet, distraction-free environment to work from in your home<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Strong computer navigation skills and PC knowledge<\/p><\/li><li><p>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/p><\/li><li><p>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<strong><br><\/strong><\/p><\/li><\/ul><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $17-$20\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Paid training and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>Work-from-home convenience<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><strong>Description du poste<\/strong><\/p><p>&nbsp;<\/p><p>Rejoignez notre \u00e9quipe prim\u00e9e \u00ab One Concentrix \u00bb en tant que conseiller client\u00e8le automobile en t\u00e9l\u00e9travail ! Nous recherchons des personnes passionn\u00e9es et audacieuses, d\u00e9sireuses d'offrir des exp\u00e9riences client exceptionnelles et des solutions innovantes pour l'une des marques les plus c\u00e9l\u00e8bres au monde. Si vous \u00eates pr\u00eat(e) \u00e0 \u00e9voluer au sein d'une entreprise class\u00e9e au Fortune 500, reconnue pour sa culture inclusive et prim\u00e9e, votre nouvelle carri\u00e8re commence ici. (Les anciens combattants sont encourag\u00e9s \u00e0 postuler.)<\/p><p>&nbsp;<\/p><p><strong>UNE NOUVELLE CARRI\u00c8RE FA\u00c7ONN\u00c9E PAR VOUS<\/strong><\/p><p>&nbsp;<\/p><p>Vous cherchez \u00e0 changer de carri\u00e8re pour un poste en t\u00e9l\u00e9travail au sein d'une organisation mondiale avant-gardiste, qui privil\u00e9gie l'humain, cultive l'inclusion et favorise un v\u00e9ritable sentiment d'appartenance ? Vous aimeriez rejoindre une entreprise du classement Fortune 500 qui re\u00e7oit chaque ann\u00e9e des distinctions telles que \u00ab Meilleurs lieux de travail au monde \u00bb, \u00ab Meilleure culture d'entreprise \u00bb et \u00ab Meilleures entreprises pour l'\u00e9volution de carri\u00e8re \u00bb ? Alors, le poste de conseiller client\u00e8le automobile en t\u00e9l\u00e9travail chez Concentrix est fait pour vous !<\/p><p>&nbsp;<\/p><p>En tant que conseiller client\u00e8le automobile en t\u00e9l\u00e9travail, vous rejoindrez une \u00e9quipe naturellement diversifi\u00e9e et internationale, o\u00f9 chacun contribue \u00e0 la r\u00e9ussite et au bien-\u00eatre des autres, unis par la fiert\u00e9 d'\u00eatre des acteurs du changement (\u00ab game-changers \u00bb). Ensemble, nous agissons en tant que partenaire de transformation intelligente pour les marques les plus c\u00e9l\u00e8bres au monde, en offrant des exp\u00e9riences client exceptionnelles gr\u00e2ce \u00e0 des innovations technologiques de pointe.<\/p><p>&nbsp;<\/p><p><strong>\u00c9VOLUTION DE CARRI\u00c8RE ET D\u00c9VELOPPEMENT PERSONNEL<\/strong><\/p><p>&nbsp;<\/p><p>Il s\u2019agit d\u2019une excellente opportunit\u00e9 de t\u00e9l\u00e9travail qui vous permettra de repenser enti\u00e8rement votre parcours professionnel tout en nouant des amiti\u00e9s durables. Nous vous fournirons toute la formation, les outils technologiques et le soutien continu n\u00e9cessaires \u00e0 votre r\u00e9ussite. De plus, chez Concentrix, il existe un r\u00e9el potentiel d\u2019\u00e9volution de carri\u00e8re (et de d\u00e9veloppement personnel). En fait, environ 80 % de nos managers et dirigeants ont \u00e9t\u00e9 promus en interne ! C\u2019est pourquoi nous proposons divers programmes gratuits d\u2019apprentissage et de d\u00e9veloppement du leadership, con\u00e7us pour vous mener vers la carri\u00e8re dont vous avez toujours r\u00eav\u00e9.<\/p><p>&nbsp;<\/p><p><strong>VOS MISSIONS<\/strong><\/p><p>&nbsp;<\/p><p>En tant que conseiller client\u00e8le dans le secteur automobile en t\u00e9l\u00e9travail, vous devrez :<\/p><ul><li><p>Assurer le support client (appels entrants) en suivant un guide de traitement des appels<\/p><\/li><li><p>Aider les clients \u00e0 r\u00e9soudre des probl\u00e8mes techniques simples<\/p><\/li><li><p>Suivre, documenter et rechercher des informations dans des bases de donn\u00e9es<\/p><\/li><li><p>Proposer des produits et\/ou services compl\u00e9mentaires<\/p><\/li><li><p>Offrir une exp\u00e9rience client de qualit\u00e9\u2026 avec le sourire.<\/p><\/li><\/ul><p>&nbsp;<\/p><p>&nbsp;<\/p><p><strong>VOS QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Vos comp\u00e9tences, votre int\u00e9grit\u00e9 et votre v\u00e9ritable empathie seront gages de valeur et de r\u00e9ussite lors de chaque interaction avec les clients. Voici les autres qualifications requises pour notre poste de repr\u00e9sentant du service client dans le secteur automobile (t\u00e9l\u00e9travail) :<\/p><p>&nbsp;<\/p><ul><li><p>Plus d'un an d'exp\u00e9rience dans le service client<\/p><\/li><li><p>Disponibilit\u00e9 totale<\/p><\/li><li><p>Dipl\u00f4me d'\u00e9tudes secondaires (ou \u00e9quivalent\/GED)<\/p><\/li><li><p>Un environnement de travail calme et exempt de distractions \u00e0 domicile<\/p><\/li><li><p>Capacit\u00e9 \u00e0 g\u00e9rer plusieurs t\u00e2ches simultan\u00e9ment dans un environnement dynamique<\/p><\/li><li><p>Envie d'apprendre \u00e0 utiliser de nouvelles technologies<\/p><\/li><li><p>Solides comp\u00e9tences en navigation informatique et connaissances en informatique (PC)<\/p><\/li><li><p>Un ordinateur de bureau ou portable pour effectuer les tests informatiques et de connexion Internet ; un ordinateur professionnel pourra \u00eatre fourni selon le poste, mais cela n'est pas garanti (ce point sera abord\u00e9 avec le recruteur)<\/p><\/li><li><p>Connexion Internet haut d\u00e9bit (pas de connexion sans fil\/hotspot ni satellite) et un smartphone<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>CE QUE NOUS VOUS OFFRONS<\/strong><\/p><p>&nbsp;<\/p><p>&nbsp;<\/p><p>L'une des valeurs fondamentales de notre entreprise est la suivante : \u00ab Nous soutenons nos collaborateurs. \u00bb C\u2019est pourquoi nous investissons massivement dans nos talents moteurs, nos infrastructures et nos capacit\u00e9s, afin de garantir la r\u00e9ussite \u00e0 long terme de nos \u00e9quipes comme de nos clients. Nous investirons \u00e9galement en VOUS pour soutenir votre \u00e9volution de carri\u00e8re et votre d\u00e9veloppement personnel. Dans le cadre de ce poste, vous b\u00e9n\u00e9ficierez aussi de :<\/p><p>&nbsp;<\/p><ul><li><p>La fourchette de salaire de base pour ce poste se situe entre 17 $ et 20 $ de l'heure (la r\u00e9mun\u00e9ration ne sera pas inf\u00e9rieure au salaire minimum en vigueur), auxquels s'ajoutent des primes li\u00e9es aux performances individuelles et \u00e0 celles de l'entreprise. Le salaire r\u00e9el variera en fonction du lieu de travail, des qualifications, des comp\u00e9tences, de la formation, de l'exp\u00e9rience et des aptitudes. Les avantages sociaux offerts aux employ\u00e9s \u00e9ligibles occupant ce poste comprennent une assurance maladie, dentaire et ophtalmologique, un programme complet d'aide aux employ\u00e9s (PAE), un r\u00e9gime d'\u00e9pargne-retraite, des cong\u00e9s pay\u00e9s et jours f\u00e9ri\u00e9s, ainsi que des journ\u00e9es de formation r\u00e9mun\u00e9r\u00e9es. Option d'inscription \u00e0 DailyPay pour acc\u00e9der \u00e0 votre salaire \u00ab en avance \u00bb, quand vous le souhaitez<\/p><\/li><li><p>Formation r\u00e9mun\u00e9r\u00e9e et primes bas\u00e9es sur la performance<\/p><\/li><li><p>Possibilit\u00e9s de primes de parrainage avantageuses<\/p><\/li><li><p>Opportunit\u00e9s de r\u00e9seautage interne via des groupes organis\u00e9s autour de th\u00e9matiques vari\u00e9es : r\u00e9seau des femmes, professionnels noirs, fiert\u00e9 LGBTQ+, Ability (handicap), Dynamic (neurodiversit\u00e9), femmes dans la tech, champions OneEarth, et bien plus encore<\/p><\/li><li><p>Programmes de sant\u00e9 et de bien-\u00eatre avec des partenaires qualifi\u00e9s pour favoriser votre \u00e9panouissement personnel<\/p><\/li><li><p>Programmes de mentorat pour soutenir votre parcours professionnel enrichissant<\/p><\/li><li><p>Possibilit\u00e9 de t\u00e9l\u00e9travail<\/p><\/li><li><p>Programmes et \u00e9v\u00e9nements favorisant la diversit\u00e9, l'\u00e9quit\u00e9 et l'inclusion, ainsi que la citoyennet\u00e9 mondiale, le d\u00e9veloppement durable et le soutien \u00e0 la communaut\u00e9<\/p><\/li><li><p>C\u00e9l\u00e9brations telles que le Concentrix Day, le Game-Changer Appreciation Day, la Semaine du service client, la Journ\u00e9e mondiale du nettoyage (World Clean Up Day), #MyOneEarthPromise, et bien d'autres<\/p><\/li><li><p>Une gamme d'autres avantages et privil\u00e8ges<\/p><\/li><\/ul><p>&nbsp;<\/p><p>&nbsp;<\/p><p>&nbsp;<\/p><p><strong>R\u00c9INVENTEZ LA MEILLEURE VERSION DE VOUS-M\u00caME !&nbsp;<\/strong><\/p><p>Si tout cela vous semble \u00eatre l'\u00e9tape id\u00e9ale pour votre carri\u00e8re, nous aimerions avoir de vos nouvelles. Postulez d\u00e8s aujourd'hui et d\u00e9couvrez pourquoi un demi-million de \u00ab Game-Changers \u00bb (acteurs du changement) \u00e0 travers le monde consid\u00e8rent Concentrix comme leur \u00ab employeur de choix \u00bb.<\/p><p>&nbsp;<\/p><p><strong>DISPONIBILIT\u00c9 DU POSTE<\/strong><\/p><p>Nous acceptons les candidatures pour ce poste en continu. Il s'agit actuellement d'un poste vacant \u00e0 pourvoir imm\u00e9diatement ; toutefois, nous prenons \u00e9galement en compte les candidatures pour de futures opportunit\u00e9s. Nous encourageons tous les candidats int\u00e9ress\u00e9s \u00e0 postuler.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI)<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <\/strong>Currently, this position may only be performed in the following provinces\/territories: <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>, and SK.<br><strong><br>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p><p><\/p><p><strong>Exigences Physiques et Cognitives<\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances<\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p><strong>D\u00e9claration d'am\u00e9nagement raisonnable<\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. Actuellement, ce poste ne peut \u00eatre exerc\u00e9 que dans les provinces\/territoires suivants : <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a> et <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br><strong><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-fa72219b33b0c30f\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-06-20T12:32:24.345Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/CNS487VV3E0QZMMQ2SXXZDSWMPPABW8J\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/CNS487VV3E0QZMMQ2SXXZDSWMPPABW8J\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1100\",\"campaign_id\":\"20727\",\"campaign_title\":\"Sr. Team Leader, Operations R1733062\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Team Leader, Operations (aspiring to be 66%)\",\"street\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"address\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0111411\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Sr Team Leader is responsible for the day-to-day supervision of a group of call center associates and serves as a mentor and coach to a group of Team Leaders. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability of both associates and team leaders.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Lead Team Members, foster their professional development and growth via effective coaching and communication and promote teamwork and cooperation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Coach direct reports on their performance on a regular basis to ensure performance metrics are achieved<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Communicate expectations to employees and provide timely updates and changes<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide subject matter expertise in handling escalated customer calls as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage team metrics and retention goals. Participate in discussions about reasons for attrition and root cause. Team with Site Leadership to develop actions to reduce attrition where possible. Provide feedback to team members on both call coaching and other daily performance and behavioral activities<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Stay current on internal work processes, policies and procedures. Attend required manager development training<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Complete shift-wide projects that aim to increase productivity, quality or other KPI<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Promote the Company&#39;s values through both behavior and attitude, including being an advocate for your team members<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s degree in related field with four to six years of experience (with at least one year of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong communication skills, both written and verbal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule\u00a0\u00a0<\/p><p><\/p><h2>Career Framework Role<\/h2><p><\/p><p>Receives assignments as objectives with goals and processes in which to meet the goals.\u00a0 Interacts with Team Managers\/Leaders\/Supervisors and team members, other functional areas, management, and outside vendors to complete objectives.\u00a0 Set priorities for Team Managers\/Leaders\/Supervisors and team members , and coordinates and supervises the daily activities.\u00a0 In charge of handling large and \/ or multiple lines of business.\u00a0\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager and\/or director.\u00a0 Depending on the size of the program may act as an Operations Manager.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1733062\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"3607656\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-07-22T00:04:44.750+08:00\",\"created_at\":\"2026-06-20T02:04:24.267+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDcyNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Sr-Team-Leader--Operations--aspiring-to-be-66--_R1733062-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"ba3d0bd656f9101ac0b60d52af390000\",\"descriptor\":\"Concentrix International Colombia SAS\",\"reference_id\":\"WCO07\",\"organization_reference_id\":\"WCO07\"},\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0111411\",\"primary_location\":{\"id\":\"CO-BOG-MALLP-01\",\"wid\":\"03be0ce21a55101d47a2175cc6bb0000\",\"descriptor\":\"COL Bogota - 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They are expected to focus on driving results across multiple areas (e.g. apply process improvement principles to streamline workflows, create\/apply solutions for identified revenue opportunities, etc.).\",\"long_description\":\"<p>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. 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Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"organization_reference_id\":\"YSV01\"},\"location\":{\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":null,\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"languages\":[\"English\",\"Mexican Spanish\"],\"recruiter\":{\"email\":{\"address\":\"jose.amaya1@concentrix.com\"},\"first_name\":\"Amaya Andrade, Jose Yeimer\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI01CA\",\"descriptor\":\"Associate, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-376532\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/Associate--Customer-Acquisition---Bilingual_R1733136\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/Associate--Customer-Acquisition---Bilingual_R1733136\/apply\",\"job_requisition_id\":\"R1733136\"}],\"organizations\":[{\"wid\":\"5e333ae5fd37101c12bdcf5d2ec50000\",\"descriptor\":\"W101DS APPFOLIO B2B SV\",\"reference_id\":\"W101DS\",\"custom_reference_id\":\"W101DS\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"custom_reference_id\":null,\"company_reference_id\":\"YSV01\"},{\"wid\":\"bd954aa805a3101bb3bc66e7719d0000\",\"descriptor\":\"26453 - APPFOLIO - 980010030\",\"reference_id\":\"980010030\",\"custom_reference_id\":\"980010030\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"edgardo.palacios@concentrix.com\"},\"first_name\":\"Edgardo Palacios Guzman (102596752)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1733136\",\"wid\":\"5d630525eaad101320948a95d1e00000\",\"descriptor\":\"Associate, Customer Acquisition - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2062\",\"campaign_id\":\"req-063c2348f50ad097\",\"campaign_title\":\"Emergency Services Representative (On-Site)\",\"campaign_type\":null,\"job_title\":\"Emergency Services Representative (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Charlotte\",\"state\":\"North Carolina\",\"postal_code\":\"28262\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Charlotte, NC, as an Emergency Services Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then an Emergency Services Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As an Emergency Services Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As an Emergency Services Representative, you will:<\/p><ul><li><p>Have the satisfaction of helping customers daily while they are in distress by providing medical instructions to customers when they are most in need<\/p><\/li><li><p>Quickly and accurately gather information that is shared on a call that will be useful for paramedics<\/p><\/li><li><p>Handle stressful and emotionally charged phone calls while remaining calm and maintaining high level of customer service<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for Emergency Services Representative role include:<\/p><ul><li><p>\u00b7College 911 Communications\/Public Safety Diploma or course completion<\/p><\/li><li><p>Police, Fire, or Paramedic programs<\/p><\/li><li><p>Certification through International Academy of Emergency Dispatch including Emergency Medical Dispatch, Emergency Police Dispatch, Emergency Fire Dispatch, or CPR Certification<\/p><\/li><li><p>Emergency Service Volunteer<strong><br><\/strong><\/p><\/li><\/ul><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li><p>The base salary range for this position is $27.10 - $31.84\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-063c2348f50ad097\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-06-19T21:17:05.790Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/8JFEFV7NM1SNFY8KEBFHWJSAZY3N7YDE\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/8JFEFV7NM1SNFY8KEBFHWJSAZY3N7YDE\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2063\",\"campaign_id\":\"req-ed88b9c533b0f0e4\",\"campaign_title\":\"Automotive Customer Support Specialist (Onsite)\",\"campaign_type\":null,\"job_title\":\"Automotive Customer Support Specialist (Onsite)\",\"street\":null,\"address\":null,\"city\":\"Chatham\",\"state\":\"Ontario\",\"postal_code\":\"N7M 6B7\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Chatham, ON, as an Automotive Customer Service Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then an Automotive Customer Service Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As an Automotive Customer Service Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As an Automotive Customer Service Representative, you will:<\/p><ul><li><p>Respond to escalated automotive-related product questions and concerns in a timely manner.<\/p><\/li><li><p>Resolve customer inquiries following standardized processes while referencing an internal knowledge base,<\/p><\/li><li><p>Identify customer needs by asking relevant questions, researching the matter at hand, and coordinating with other departments to ensure timely resolutions.<\/p><\/li><li><p>Collaborate with customers, dealerships, and\/or field support teams to gather necessary information, as applicable, to support customer escalations.<\/p><\/li><li><p>Communicate, in writing (email, text, or chat), with customers regarding their motivation for contact and provide follow-up communications, as needed, throughout the resolution journey toward completion.<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Service Representative role include:<\/p><ul><li><p>High School diploma or GED, and be at least 18 years of age.<\/p><\/li><li><p>Automotive enthusiast or have a relative knowledge of how automobiles work.<\/p><\/li><li><p>Possess natural customer service skills and genuinely enjoy helping people.<\/p><\/li><li><p>Be an empathetic problem solver and critical thinker.<\/p><\/li><li><p>Comfortable working with computers and the internet, as well as operating several applications simultaneously.<\/p><\/li><li><p>Prior experience in the automotive industry, customer service, and\/or case management, as well as a minimum of one (1) year in a customer-facing role, are preferred.<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<strong><br><\/strong><\/p><\/li><\/ul><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary for this position is $20\/hour, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.&nbsp;&nbsp;&nbsp; We accept applications for this position on an ongoing basis.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-ed88b9c533b0f0e4\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-06-19T21:06:06.101Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/6H4C7PW59X827SMVNEHBCV6571BJBFXK\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/6H4C7PW59X827SMVNEHBCV6571BJBFXK\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1103\",\"campaign_id\":\"20701\",\"campaign_title\":\"Sr. Team Leader, Operations R1732613\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr Analyst, India Analytic Insights\",\"street\":\"IND Gurugram -Tower-A and Ground, 2nd, 3rd, 5th Floor, SP Infocity\",\"address\":\"IND Gurugram -Tower-A and Ground, 2nd, 3rd, 5th Floor, SP Infocity\",\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"postal_code\":\"122016\",\"region\":null,\"country\":\"India\",\"short_description\":\"\",\"long_description\":\"<p><\/p><p>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/p><p><\/p><p>The\u00a0Analyst\u00a0plays a crucial role in\u00a0overseeing\u00a0a small analytic\u00a0team\u00a0and\u00a0a will be a\u00a0key owner of analytic projects that have a direct impact on improving the business.\u00a0This position emphasizes understanding the context, strategy, and processes of our\u00a0and our clients\u2019\u00a0organizations. The Analyst\u00a0partners\u00a0closely with business units to gain in-depth insight into customer needs, services, and the overall business roadmap.\u00a0This role\u00a0is one where resourcefulness,\u00a0flexibility with\u00a0data\u00a0approaches\u00a0and methodologies,\u00a0tenacity,\u00a0and collaboration across various organizational functions are critical requirements for success.\u00a0One should be\u00a0capable of processing\/transforming raw information into manageable\u00a0and digestible\u00a0data or generating data by listening to calls,\u00a0reading chat logs, etc.,\u00a0when needed.\u00a0The\u00a0Analyst is\u00a0also\u00a0expected to proactively assess the program to\u00a0identify\u00a0projects that enhance operations and finances.\u00a0They are expected to focus on driving results across multiple areas\u00a0(e.g.\u00a0apply process improvement principles to streamline workflows, create\/apply\u00a0solutions for\u00a0identified\u00a0revenue opportunities, etc.).\u00a0<\/p><p><\/p><p><\/p><p><\/p><p><b>Role and Key Responsibilities:<\/b><\/p><p><\/p><p>The\u00a0Analyst, India Analytic Insights will oversee a small analytic\u00a0team\u00a0and a will be a key owner of analytic projects that have a direct impact on improving the business. The incumbent will make an impact in small team settings, working with the project team to make data-driven recommendations to enhance call center metric performance. This position entails work within a\u00a0fast-paced\u00a0environment continuing to hone your analytic, process improvement, critical thinking, and management\u00a0expertise.\u00a0<\/p><p><\/p><p><b>Strategic Insight:\u00a0<\/b><\/p><ul><li>Work in partnership\u00a0with\u00a0internal and client\u00a0units to gain a comprehensive understanding of their business strategies, processes, and services.\u00a0<\/li><li>Comprehend\u00a0the broader business environment in which the company\u00a0operates, including industry trends, competitive landscape, and internal dynamics.\u00a0<\/li><li>Identify\u00a0opportunities that are crucial in\u00a0overcoming\u00a0business challenges\u00a0based on impact and value.\u00a0<\/li><li>Leverage\u00a0collected\u00a0insights,\u00a0business environment\u00a0intelligence, and data measurement for solution feasibility.\u00a0<\/li><\/ul><p><\/p><p><b>Process Review and Improvement:\u00a0<\/b><\/p><ul><li>Understand,\u00a0map\u00a0and review assigned business processes from end-to-end.\u00a0<\/li><li>Identify\u00a0operational, financial, and technological risks, and provide\u00a0quantified\u00a0mitigation strategies.\u00a0<\/li><li>Foster a culture of continuous improvement,\u00a0encouraging the identification and exploration of innovative solutions.\u00a0<\/li><\/ul><p><\/p><p><b>Analytical\u00a0Project\u00a0Management\/Participation:\u00a0<\/b><\/p><ul><li>Scope and manage analytical projects, including timeline creation and documentation.\u00a0<\/li><li>Work together\u00a0with operations\u00a0and\/or\u00a0clients\u00a0to understand business problems and processes.\u00a0<\/li><li>Conduct data analysis and present actionable\u00a0and quantifiable\u00a0recommendations.\u00a0\u00a0<\/li><li>Implement and track the impact of recommendations to ensure value realization.\u00a0<\/li><\/ul><p><\/p><p><b>Communication and Relationship Management:\u00a0<\/b><\/p><ul><li>Keep stakeholders informed through effective communication\u00a0\u2013 manage clients\u2019\u00a0previous\u00a0and current needs, align tasks\u00a0to appropriate departments,\u00a0showcase\u00a0project\u00a0gains and victories, and advise\u00a0of\u00a0progress and potential showstoppers.\u00a0\u00a0<\/li><li>Present\u00a0analysis, findings, and other media to all levels of the\u00a0organization\u00a0including executives.\u00a0<\/li><\/ul><p><\/p><p><b>Data-Driven Decision Making:\u00a0<\/b><\/p><ul><li>Utilize\u00a0expertise\u00a0in Information Systems to develop, set\u00a0up,\u00a0and\u00a0manage\u00a0coherent reports that contribute to the execution of action plans.\u00a0<\/li><li>Ensure data reliability and validity.\u00a0<\/li><li>Leverage data\u00a0reporting\u00a0to gain business insight\u00a0and operationalized opportunities\u00a0identified, with the possibility of employing statistical analysis for\u00a0trend\/insight\u00a0validity.\u00a0<\/li><\/ul><p><\/p><p><b>Teamwork\u00a0and\u00a0Accountability:\u00a0<\/b><\/p><ul><li>Ensure\u00a0clients win\u00a0by\u00a0initiating\u00a0improvements and owning\u00a0the business.\u00a0\u00a0<\/li><li>Coordinate\u00a0and contribute\u00a0with\u00a0team members and peers\u00a0to\u00a0implement solutions.\u00a0<\/li><li>Holds\u00a0self-accountable\u00a0by\u00a0following through\u00a0on\u00a0proposed\u00a0initiatives,\u00a0implementation,\u00a0and outcomes.\u00a0<\/li><\/ul><p><\/p><p><b>Call-Related Tasks:\u00a0<\/b><\/p><ul><li>Listen to live and recorded calls to generate data and\/or spot quantifiable improvement opportunities and glean business insights.\u00a0<\/li><li>Assess customer emotions and satisfaction levels through sentiment analysis.\u00a0<\/li><li>Identify\u00a0hindrances to issue resolution\u00a0and ensure process compliance\u00a0is consistent\u00a0on\u00a0customer interactions.\u00a0<\/li><\/ul><p><\/p><p><\/p><p><\/p><p><b>Key skills &amp; knowledge:<\/b><\/p><p><\/p><ul><li>Strong analytical skills and ability to\u00a0use\u00a0descriptive statistics &amp; predictive analytics\u00a0methods\u00a0to\u00a0translate data into\u00a0business\u00a0insights.\u00a0\u00a0<\/li><li>Ability to work in an environment where activities and deliverables are dependent on a diverse group of technical and business functional experts.\u00a0\u00a0<\/li><li>Ability\u00a0to\u00a0adjust\u00a0and adapt\u00a0to\u00a0constantly changing business needs\u00a0&amp; priorities.\u00a0<\/li><li>Verifiable skill in following\u00a0through with\u00a0project\/solutions implementation.\u00a0Adept at\u00a0leading\u00a0solutions implementation from\u00a0identification of opportunity\u00a0and\u00a0determining\u00a0business case\/potential value and ROI\u00a0to\u00a0results\/ROI follow-through.\u00a0<\/li><li>Excellent communication\u00a0and\u00a0collaboration\u00a0skills,\u00a0with particular\u00a0focus on\u00a0promoting\u00a0analysis\u00a0and proposing solutions.\u00a0<\/li><li>Ability\u00a0to work\u00a0quickly and\u00a0efficiently\u00a0without direction or supervision for extended periods.\u00a0<\/li><li>Advanced\/expert skills\u00a0in the use of Microsoft Office applications.\u00a0<\/li><li>Demonstrated ability in creative problem solving and innovative solution development.\u00a0<\/li><li>Willing to align to a North American work schedule.\u00a0<\/li><li>Willing\u00a0to work onsite fully.\u00a0<\/li><\/ul><p><\/p><p><\/p><p><b>Preferred Skills: <\/b><\/p><p><\/p><ul><li>Exposure to Python, SQL, Databricks and similar applications.\u00a0<\/li><li>Familiarity with machine learning concepts and technologies.\u00a0<\/li><li>Experience using AI tools to create solutions.\u00a0<\/li><li>Knowledge of\u00a0Six Sigma or similar process improvement methodologies<\/li><\/ul><p><\/p><p><\/p><p><b>Educational Qualification:<\/b><\/p><p><\/p><p>Bachelor\u2019s degree<\/p><p><\/p><p><\/p><p><b>Disclaimer: -<\/b><\/p><p><\/p><p>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letterhead with authentic signatures of appropriate Concentrix authorities.<\/p>\",\"ats_external_id\":\"R1732613\",\"location\":\"Gurugram, Hary\u0101na\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-08-21T00:05:01.977+08:00\",\"created_at\":\"2026-06-19T20:05:53.027+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDcwMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Sr-Analyst--India-Analytic-Insights_R1732613\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Operations Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"organization_reference_id\":\"IDAKP\"},\"location\":{\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"122016\",\"primary_location\":{\"id\":\"IN-GUR-INFOC-Y0\",\"wid\":\"9741bf92e99b012ff5b5d8f6252c0a32\",\"descriptor\":\"IND Gurugram -Tower-A and Ground, 2nd, 3rd, 5th Floor, SP Infocity\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"vipin.chander@concentrix.com\"},\"first_name\":\"Bishtania, Vipin\"},\"categories\":[{\"descriptor\":\"CF Operations Support\"}],\"recruiters\":[{\"id\":\"082649\",\"wid\":\"9f196ba80a87011e0401e4d30619d93e\",\"descriptor\":\"Meenakshi Chaudhary (082649)\"},{\"id\":\"143369\",\"wid\":\"9f196ba80a8701a2ca85a23e0519c5bd\",\"descriptor\":\"Vipin Bishtania (143369)\"},{\"id\":\"101974838\",\"wid\":\"956ddb51dd32011b183e6be7fa770000\",\"descriptor\":\"Paromita Mukherjee (101974838)\"},{\"id\":\"102157950\",\"wid\":\"172f54391c9a10084e98726422240000\",\"descriptor\":\"Rashmi Chhabra (102157950)\"},{\"id\":\"1073198\",\"wid\":\"f6358e3b3d6d01ad771423ae0119f6cd\",\"descriptor\":\"Vishal Katoch (1073198)\"},{\"id\":\"161943\",\"wid\":\"9f196ba80a870139e018ef640519805b\",\"descriptor\":\"Veena Mhatre (161943)\"},{\"id\":\"101866181\",\"wid\":\"ffdaae94444d01fb407c24a72707473e\",\"descriptor\":\"Somnath Pramanick (101866181)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0751\",\"descriptor\":\"Sr. Specialist, Operations Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383902\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Sr-Analyst--India-Analytic-Insights_R1732613\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---Industrial-Plot-No-243-1st-3rd-4th-5th--7th-Floors\/Sr-Analyst--India-Analytic-Insights_R1732613\/apply\",\"job_requisition_id\":\"R1732613\"}],\"organizations\":[{\"wid\":\"f9af6d726098015ee55f7aa93e063068\",\"descriptor\":\"1570 - 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We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Customer Service Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Healthcare Customer Service Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As an Healthcare Customer Service Representative working from home, you will:<\/p><ul><li><p>Provide inbound customer support using a call flow guide<\/p><\/li><li><p>Help customers resolve basic technical issues<\/p><\/li><li><p>Track, document, and retrieve information in databases<\/p><\/li><li><p>Offer additional products and\/or services<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Healthcare Customer Service Representative (Remote) role include:<\/p><ul><li><p>Current Ultimate Medical Academy Graduate<\/p><\/li><li><p>1+ year of customer service experience<\/p><\/li><li><p>Open availability<\/p><\/li><li><p>A high school diploma or GED<\/p><\/li><li><p>A quiet, distraction-free environment to work from in your home<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Strong computer navigation skills and PC knowledge<\/p><\/li><li><p>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/p><\/li><li><p>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/p><\/li><li><p>Must reside in the United States and have a valid U.S. address for residence<strong><br><br><\/strong><\/p><\/li><\/ul><p><strong>WHAT\u2019S IN IT FOR YOU<br><br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li><p>The base salary range for this position is $15-$17\/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Paid training and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>Work-from-home convenience<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-a81517c38955c17d\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-06-19T19:56:28.404Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/F3DW11QZ8MC7B3DVR47Y7TX5ETPWM7RN\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/F3DW11QZ8MC7B3DVR47Y7TX5ETPWM7RN\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1760\",\"campaign_id\":\"1083\",\"campaign_title\":\"ByteDance Plus \/ English  \/ BM \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Support (English-speaker) AI and Cloud Solutions-Social Media \",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p><span data-olk-copy-source=\\\"MessageBody\\\">If you&rsquo;re looking to grow and be inspired, as a<strong> Technical Support Analyst in Lisbon, Portugal (On-Site)<\/strong>, you will leverage your skills to support our client&rsquo;s different areas of social media. You will play an active role in ensuring adherence to client guidelines, promoting and actively participating in service improvements provided to all users.<\/span><\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<div class=\\\"x_elementToProof\\\" data-olk-copy-source=\\\"MessageBody\\\">As a Technical Support Analyst, you will:<\/div>\\n<ul data-editing-info=\\\"{&quot;applyListStyleFromLevel&quot;:true}\\\">\\n<li>\\n<div class=\\\"x_elementToProof\\\" role=\\\"presentation\\\">Provide first-line technical support for customers API- related issues, using AI and cloud-based solutions.<\/div>\\n<\/li>\\n<li>\\n<div role=\\\"presentation\\\">Gather and assess key troubleshooting information before resolving or escalating issues<\/div>\\n<\/li>\\n<li>\\n<div class=\\\"x_elementToProof\\\" role=\\\"presentation\\\">Interpret common API and HTTP errors, including distinguishing client-side vs server-side issues<\/div>\\n<\/li>\\n<li>\\n<div role=\\\"presentation\\\">Review basic request\/response data such as endpoints, methods, headers, payloads, status codes and error messages<\/div>\\n<\/li>\\n<li>\\n<div class=\\\"x_elementToProof\\\" role=\\\"presentation\\\">Read and understand simple code snippets used to make API calls<\/div>\\n<\/li>\\n<li>\\n<div class=\\\"x_elementToProof\\\" role=\\\"presentation\\\">Validate AI-generated or bot-provided answers against documentation or other reliable evidence before relying on them<\/div>\\n<\/li>\\n<li>\\n<div class=\\\"x_elementToProof\\\" role=\\\"presentation\\\">Respond to customer queries and service requests in a timely and professional manner.<\/div>\\n<\/li>\\n<li>\\n<div class=\\\"x_elementToProof\\\" role=\\\"presentation\\\">Escalate complex or unresolved issues through the appropriate internal channels.<\/div>\\n<\/li>\\n<li>\\n<div class=\\\"x_elementToProof\\\" role=\\\"presentation\\\">Support customers across international markets and multiple time zones.<\/div>\\n<\/li>\\n<li>\\n<div class=\\\"x_elementToProof\\\" role=\\\"presentation\\\">Follow compliance, process, and quality requirements applicable to the role.<\/div>\\n<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>\\n<div class=\\\"x_elementToProof\\\" role=\\\"presentation\\\" data-olk-copy-source=\\\"MessageBody\\\">Have a minimum of 2 years of technical support experience;<\/div>\\n<\/li>\\n<li>\\n<div class=\\\"x_elementToProof\\\" role=\\\"presentation\\\">Have basic knowledge of HTTP and APIs, JSON, and common HTTP status codes and a willingness to learn more about technical troubleshooting.<\/div>\\n<\/li>\\n<li>\\n<div role=\\\"presentation\\\">Are fluent in English (C1), both verbal and written.<\/div>\\n<\/li>\\n<li>\\n<div class=\\\"x_elementToProof\\\" role=\\\"presentation\\\">Critical thinking when reviewing AI-generated answers or automated support guidance<\/div>\\n<\/li>\\n<li>\\n<div role=\\\"presentation\\\">Willingness and ability to learn basic &ldquo;vibe coding&rdquo; or simple technical tasks for routine support work<\/div>\\n<\/li>\\n<li>\\n<div class=\\\"x_elementToProof\\\" role=\\\"presentation\\\">Basic code literacy, especially the ability to understand simple API call examples<\/div>\\n<\/li>\\n<li>\\n<div class=\\\"x_elementToProof\\\" role=\\\"presentation\\\">Can follow defined procedures and resolve standard support issues effectively.<\/div>\\n<\/li>\\n<li>\\n<div class=\\\"x_elementToProof\\\" role=\\\"presentation\\\">Are willing to work in a shift-based environment, including weekends and public holidays.<\/div>\\n<\/li>\\n<li>\\n<div class=\\\"x_elementToProof\\\" role=\\\"presentation\\\">Have the availability to work on-site.<\/div>\\n<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1083\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T00:59:04.696+01:00\",\"created_at\":\"2026-06-19T16:17:10.914+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDgz?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDgz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"576\",\"campaign_id\":\"36799\",\"campaign_title\":\"Advisor I, Customer Service R1727859\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Chennai - Fortune Towers\",\"address\":\"IND Chennai - Fortune Towers\",\"city\":\"Chennai\",\"state\":\"Tamil N\u0101du\",\"postal_code\":\"600117\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<div><div><div>Job Description<\/div><\/div><div><div><div><div><h2>Essential Functions\/Core <span>Responsibilities\u00a0<\/span><\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b><span>Disclaimer\u00a0\u00a0<\/span> <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Funding Specialist in Porto, Portugal (On-Site)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Funding Specialist, you will:<\/p>\\n<ul>\\n<li>Manage and maintain accurate funding-related data, including patient information, purchase order details and payor-specific requirements.<\/li>\\n<li>Track the full purchase order lifecycle, ensuring validity, coverage, timely renewals, and alignment with ordering and billing processes.<\/li>\\n<li>Follow up on unpaid invoices, investigate payment issues, and support the resolution of funding and receivables discrepancies.<\/li>\\n<li>Maintain up-to-date knowledge of payor-specific processes, approval requirements and ordering patterns.<\/li>\\n<li>Prepare and maintain operational reports related to purchase orders, funding coverage, payment status and risk areas.<\/li>\\n<li>Collaborate with Sales, Customer Service, and Finance teams to resolve funding issues, improve data consistency and support an efficient order-to-cash flow.<\/li>\\n<li>Coordinate with internal teams to resolve billing holds or discrepancies, manage manual billing tasks (e.g., trial pumps, credit notes), and handle sales tracing credits.<\/li>\\n<li>Respond to AR-related inquiries from distributors and customers, ensuring timely and professional resolution.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in English (written and spoken at C2 level)<\/li>\\n<li>Have strong attention to detail and accuracy in data management and organizational skills with the ability to manage multiple priorities effectively.<\/li>\\n<li>Have experience in order-to-cash, billing, receivables or related operational processes.<\/li>\\n<li>Are proficient working with ERP and CRM systems.<\/li>\\n<li>Have experience managing high-volume operational data in a structured environment.<\/li>\\n<li>Have advanced Excel skills, including data tracking, reconciliation, validation and reporting.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Permanent Contract<\/li>\\n<li>Mon-Fri: 9AM-6PM<\/li>\\n<li>Health insurance since day 1<\/li>\\n<li>Join a start-up project<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1082\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-24T00:59:03.704+01:00\",\"created_at\":\"2026-06-19T14:57:47.233+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDgy?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDgy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1104\",\"campaign_id\":\"20674\",\"campaign_title\":\"Consultant, Global Analytic Insights (TCF) R1739945\",\"campaign_type\":\"job_application\",\"job_title\":\"Process Improvement Consultant\",\"street\":\"PHL Muntinlupa City\",\"address\":\"PHL Muntinlupa City\",\"city\":\"Davao\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\n\\n\\nProcess Improvement Consultant within Concentrix ANZ's offshore Analytics practice, will work at the intersection of analytics, customer experience, and call centre operations. You will be leading strategic priorities, engaging directly with client stakeholders, and working with the analytic team to add value and insights to analytical products. The consultant is expected to be working with clients to identify and solve complex problems within the contact centre space. This includes: process improvement, journey mapping, blueprinting, stakeholder management, communication skills, and basic consulting acumen\",\"long_description\":\"<p><b><b>Key Responsibilities\u00a0<\/b><\/b><\/p><ul><li><p><span>Lead and structure analytical engagements across call centre operations and customer experience, from problem definition through to recommendation delivery\u00a0<\/span><\/p><\/li><li><p><span>Engage directly with client stakeholders to understand business strategic &amp; operational priorities priorities, present findings, and build trusted advisory relationships\u00a0<\/span><\/p><\/li><li><p><span>Work with the analytic team to ensure analytic outputs align to customer priorities and maintain a balance between quantitative and qualitative outputs<\/span><\/p><\/li><li><p><span>Develop strategic recommendations grounded in data and aligned to client business objectives<\/span><\/p><\/li><li><p><span>Collaborate closely with Data Scientists, Data and Reporting Analysts to ensure analytical outputs are fit for purpose and client-ready<\/span><\/p><\/li><li><p><span>Manage multiple workstreams simultaneously, maintaining quality and timeliness of deliverables<\/span><\/p><\/li><li><p><span>Support the team lead in driving continuous improvement of analytics frameworks and methodologies<\/span><\/p><\/li><\/ul>\",\"ats_external_id\":\"R1739945\",\"location\":\"Davao, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-08-12T12:09:50.224+08:00\",\"created_at\":\"2026-06-19T14:04:53.036+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDY3NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/Process-Improvement-Consultant_R1739945\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Analytic Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Davao\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Muntinlupa_City\",\"wid\":\"740544c0a47f010cf969f5781f11a659\",\"descriptor\":\"PHL Muntinlupa City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renalyn.magat@concentrix.com\"},\"first_name\":\"Magat-Portillo, Renalyn\"},\"categories\":[{\"descriptor\":\"CF Global Analytic Insights\"}],\"recruiters\":[{\"id\":\"102153781\",\"wid\":\"05f72d845a261006315ccd2855900000\",\"descriptor\":\"Renalyn Magat-Portillo (102153781)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0386\",\"descriptor\":\"Consultant, Global Analytic Insights (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-382875\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/Process-Improvement-Consultant_R1739945\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/Process-Improvement-Consultant_R1739945\/apply\",\"job_requisition_id\":\"R1739945\"}],\"organizations\":[{\"wid\":\"61bd812b20c5101da9767fa66a2e0000\",\"descriptor\":\"24257 - CONCENTRIX - 980006168\",\"reference_id\":\"980006168\",\"custom_reference_id\":\"980006168\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"5e02068458ea10225db50ebbf4df0000\",\"descriptor\":\"W0ZX4I Catalyst Delivery Bench\",\"reference_id\":\"W0ZX4I\",\"custom_reference_id\":\"W0ZX4I\",\"company_reference_id\":null},{\"wid\":\"9d3f7de1c62c10088c18a99e7bae0000\",\"descriptor\":\"COGS (CORP) CAT Data & Analytics SL\",\"reference_id\":\"CATDATAANA-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jeraldinecharisse.valdez@concentrix.com\"},\"first_name\":\"Jeraldine Charisse Valdez (301000775)\"},\"category_groups\":[{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1739945\",\"wid\":\"a3254ad462191012ffec5a076a820000\",\"descriptor\":\"Process Improvement Consultant\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b><b>What We Are Looking For<\/b><\/b><\/p><ul><li><p><span>4\u20136 years of experience in a consulting, advisory, or client-facing analytics consultative role<\/span><\/p><\/li><li><p><span>Strong understanding of customer experience, call centre operations, and analytics consulting<\/span><\/p><\/li><li><p><span>Proven ability to engage and communicate effectively with senior client stakeholders Strong problem-structuring and analytical thinking skills<\/span><\/p><\/li><li><p><span>Excellent presentation and storytelling skills with the ability to translate complexity into clarity<\/span><\/p><\/li><li><p><span>Experience producing high-quality client-facing deliverables including presentations, business cases, and recommendations<\/span><\/p><\/li><li><p><span>Ability to work effectively in a fast-paced, offshore delivery environment supporting Australian clients<\/span><\/p><\/li><\/ul><p><\/p><p><b><b>Advantageous But Not Essential\u00a0<\/b><\/b><\/p><ul><li><p><span>Prior experience in a BPO or call centre environment<\/span><\/p><\/li><li><p><span>Exposure to AI and advanced analytics concepts and applications<\/span><\/p><\/li><li><p><span>Experience working with or supporting Australian clients<\/span><\/p><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1762\",\"campaign_id\":\"1077\",\"campaign_title\":\"ByteDance GEC - RCS \/ Greek \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Greek-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Customer Service Representative<\/strong>, you will:<\/p>\\n<ul>\\n<li>Investigate and resolve issues that are reported by buyers\/sellers\/customers\/creators such as checking order and logistics status<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Greek (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with call center (voice and non-voice) and service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-1077\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-20T00:59:04.717+01:00\",\"created_at\":\"2026-06-19T11:20:18.968+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDc3?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDc3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1763\",\"campaign_id\":\"1076\",\"campaign_title\":\"ByteDance MPO \/ French \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (French-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in French (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong> (mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-1076\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-28T14:33:30.287+01:00\",\"created_at\":\"2026-06-19T10:21:34.589+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDc2?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDc2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1105\",\"campaign_id\":\"20667\",\"campaign_title\":\"Sr. Specialist, Sales Development R1739216\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Specialist, Sales Development\",\"street\":\"USA TN Work-at-Home\",\"address\":\"USA TN Work-at-Home\",\"city\":\"USA\",\"state\":\"Tennessee\",\"postal_code\":\"37201\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Sr. Specialist, Sales Development work from home engages with customers through inbound and outbound calls and\/or online channels. This role is responsible for delivering exceptional customer service and\/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply\",\"long_description\":\"<div><p><b><span>A NEW<span>\u00a0<\/span><\/span><span>CAREER<\/span><span><span>\u00a0<\/span>POWERED BY YOU<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you looking<span>\u00a0<\/span><\/span><span>for a<span>\u00a0<\/span><\/span><span>\u201cwork<span>\u00a0<\/span><\/span><span>from<span>\u00a0<\/span><\/span><span>home\u201d<span>\u00a0<\/span><\/span><span>career change with<span>\u00a0<\/span><\/span><span>a<span>\u00a0<\/span><\/span><span>forward-thinking<\/span><span><span>\u00a0<\/span>global<span>\u00a0<\/span><\/span><span>organization<\/span><span><span>\u00a0<\/span><\/span><span>that<span>\u00a0<\/span><\/span><span>nurtures<\/span><span><span>\u00a0<\/span>a<\/span><span><span>\u00a0<\/span>true people-first<\/span><span>,<span>\u00a0<\/span><\/span><span>inclusive<\/span><span><span>\u00a0<\/span><\/span><span>culture<\/span><span><span>\u00a0<\/span>and a genuine sense of belonging<\/span><span>?<span>\u00a0<\/span><\/span><span>Would you like to join a company that earns \u201c<\/span><\/span><b><span>World\u2019s Best Workplaces<\/span><\/b><span><span>,\u201d \u201c<\/span><\/span><b><span>Best Company Culture<\/span><\/b><span><span>,\u201d and \u201c<\/span><\/span><b><span>Best Companies for Career Growth<\/span><\/b><span><span>\u201d<\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span><span>awards every year?<\/span><span><span>\u00a0<\/span>Then a<span>\u00a0<\/span><\/span><span>remote<span>\u00a0<\/span>Sr. Specialist, Sales Development<span>\u00a0<\/span>position at<span>\u00a0<\/span>Concentrix<span>\u00a0<\/span>is<span>\u00a0<\/span><\/span><span>just<span>\u00a0<\/span><\/span><span>the<span>\u00a0<\/span><\/span><span>right<span>\u00a0<\/span><\/span><span>place for you!<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a<span>\u00a0<\/span><\/span><span>remote<span>\u00a0<\/span>Sr. Specialist, Sales Development,<span>\u00a0<\/span>you\u2019ll<span>\u00a0<\/span>join an<span>\u00a0<\/span><\/span><span>organically<\/span><span><span>\u00a0<\/span><\/span><span>diverse<\/span><span><span>\u00a0<\/span><\/span><span>team<\/span><span><span>\u00a0<\/span><\/span><span>from<span>\u00a0<\/span><\/span><span>70&#43;<\/span><span><span>\u00a0<\/span>countries<span>\u00a0<\/span><\/span><span>where<span>\u00a0<\/span><\/span><span>ALL<\/span><span><span>\u00a0<\/span><\/span><span>members<span>\u00a0<\/span><\/span><span>contribute<span>\u00a0<\/span><\/span><span>and support each other\u2019s success<\/span><span><span>\u00a0<\/span>and well-being<\/span><span>,<span>\u00a0<\/span><\/span><span>proudly<span>\u00a0<\/span><\/span><span>united as \u201c<\/span><span>game-changers<\/span><span>.\u201d<\/span><span><span>\u00a0<\/span><\/span><span>Together, we help the world\u2019s best-known brands<span>\u00a0<\/span><\/span><span>power a world that works<\/span><span><span>\u00a0<\/span>through exceptional customer experiences<span>\u00a0<\/span><\/span><span>and tech-powered<\/span><span><span>\u00a0<\/span>innovation.<span>\u00a0<\/span><\/span><span>And due to continued growth,<span>\u00a0<\/span><\/span><span>we\u2019re<\/span><span><span>\u00a0<\/span>looking for more talented<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>to join our purpose, people as passionate about providing<span>\u00a0<\/span><\/span><span>outstanding<\/span><span><span>\u00a0<\/span>customer service experiences as we are.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>CAREER<span>\u00a0<\/span><\/span><span>GROWTH<span>\u00a0<\/span><\/span><span>AND<span>\u00a0<\/span><\/span><span>PERSONAL DEVELOPMENT<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><br \/><span><span>This is a great<span>\u00a0<\/span><\/span><span>\u201cwork<span>\u00a0<\/span><\/span><span>from<\/span><span><span>\u00a0<\/span>home\u201d<span>\u00a0<\/span><\/span><span>opportunity<span>\u00a0<\/span><\/span><span>t<\/span><span>hat will allow you to<\/span><span><span>\u00a0<\/span><\/span><span>reimagine<\/span><span><span>\u00a0<\/span>a<\/span><span>n all-<\/span><span>new<\/span><span><span>\u00a0<\/span>career<\/span><span><span>\u00a0<\/span>journey<\/span><span><span>\u00a0<\/span>and develop \u201cfriends for life\u201d<\/span><span><span>\u00a0<\/span>at the same time.<\/span><span><span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>technologies<\/span><span>,<span>\u00a0<\/span><\/span><span>and<span>\u00a0<\/span><\/span><span>continuing<\/span><span><span>\u00a0<\/span><\/span><span>support<\/span><span><span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need<\/span><span><span>\u00a0<\/span>to succeed.<\/span><span><span>\u00a0<\/span>Plus, at Concentrix, there<\/span><span>\u2019<\/span><span>s<span>\u00a0<\/span><\/span><span>real<span>\u00a0<\/span><\/span><span>career (and personal)<\/span><span><span>\u00a0<\/span>growth<span>\u00a0<\/span><\/span><span>potential<\/span><span>. In fact,<span>\u00a0<\/span><\/span><span>a<\/span><span>bout 80% of<span>\u00a0<\/span><\/span><span>our managers and leaders have been promoted<\/span><span><span>\u00a0<\/span>from within<\/span><span>!<\/span><span><span>\u00a0<\/span><\/span><span>T<\/span><span>hat\u2019s<\/span><span><span>\u00a0<\/span>why<span>\u00a0<\/span><\/span><span>w<\/span><span>e offer<span>\u00a0<\/span><\/span><span>a range<span>\u00a0<\/span><\/span><span>of<span>\u00a0<\/span><\/span><span>FREE<\/span><span><span>\u00a0<\/span><\/span><\/span><span><span>Learning and Leadership Development<span>\u00a0<\/span><\/span><span>programs<\/span><span><span>\u00a0<\/span>designed<span>\u00a0<\/span><\/span><span>to<span>\u00a0<\/span><\/span><span>set you on your way to<span>\u00a0<\/span><\/span><span>the kind of career<span>\u00a0<\/span><\/span><span>you<\/span><span>\u2019ve<\/span><span><span>\u00a0<\/span><\/span><span>always envisioned.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p>\u200b<\/p><p><b>WHAT YOU WILL DO IN THIS ROLE\u00a0 <\/b><\/p><ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><li><span>Deliver expert customer experiences\u2026with a smile.<\/span><\/li><\/ul><p><\/p><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our <span>Sr. Specialist, Sales Development<\/span> role include:<\/p><ul><li>4&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><li>Proficiency in fast-paced multi-tasking<\/li><li>Eagerness to learn new technologies<\/li><li><span>Personal qualities\/skills important to the role (tech, service, et)<\/span><\/li><li>Must reside in the United States and have a valid U.S. address for residence<p><\/p><\/li><li><p><b>WHAT\u2019S IN IT FOR YOU<\/b><br \/>\u00a0<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><\/li><li>The base salary <span>range<\/span> for this position is <span>$19.18- $ 21.19\/hr.<\/span> (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/li><li>DailyPay enrollment option to access pay &#34;early,&#34; when you want it<\/li><li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ&#43; Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/li><li>Health and wellness programs with trained partners to help promote a healthy you<\/li><li>Mentorship programs that support your rewarding career journey<\/li><li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li><li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li><li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/li><li>A range of other perks and benefits<\/li><\/ul><div><div><p><\/p><p><b><span>REIMAGINE THE BEST VERSION OF<\/span><span><span>\u00a0<\/span><\/span><span>YOU<\/span><span>!\u00a0<span>\u00a0<\/span><\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over<span>\u00a0<\/span><\/span><span>4<\/span><span>4<\/span><span>0,000<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice<\/span><span>.<\/span><span>\u201d<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>JOB AVAILABILITY<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This position is for an existing, immediate vacancy. We are currently<span>\u00a0<\/span><\/span><span>seeking<\/span><span><span>\u00a0<\/span>to fill this role with an individual who can start as soon as possible<\/span><span>.\u00a0<span>\u00a0<\/span><\/span><span>The deadline<span>\u00a0<\/span><\/span><span>to apply<\/span><span><span>\u00a0<\/span>for this position is:<span>\u00a0July 7, 2026<\/span><\/span><\/span><span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>ACKNOWLEDGEMENTS:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Physical and Mental Requirements<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><b><span>\u202f<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span><span>The employee<span>\u00a0<\/span><\/span><span>is regularly required to<\/span><span><span>\u00a0<\/span><\/span><span>operate<\/span><span><span>\u00a0<\/span>a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is<span>\u00a0<\/span><\/span><span>generally sedentary<\/span><span><span>\u00a0<\/span>in nature.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Equal Employment Opportunity<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>For more information<span>\u00a0<\/span><\/span><span>regarding<\/span><span><span>\u00a0<\/span>your EEO rights as an applicant, please visit the following websites:\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\"><u><span>English<\/span><\/u><\/a><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\"><u><span>Spanish<\/span><\/u><\/a><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><\/div><div><p><b><span>Accommodation<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u202fIf you require reasonable accommodation to<span>\u00a0<\/span><\/span><span>participate<\/span><span><span>\u00a0<\/span>in any stage of the application or interview process, please let us know. Requests may be made by contacting<span>\u00a0<\/span><\/span><\/span><a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\"><u><span>app.acco&#64;concentrix.com<\/span><\/u><\/a><span><span>.\u202f All information will be treated confidentially and used solely to<span>\u00a0<\/span><\/span><span>facilitate<\/span><span><span>\u00a0<\/span>your participation in the recruitment process.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Artificial Intelligence<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As part of our recruitment process, we may use artificial intelligence (AI) tools to<span>\u00a0<\/span><\/span><span>assist<\/span><span><span>\u00a0<\/span>in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials<span>\u00a0<\/span><\/span><span>submitted<\/span><span><span>\u00a0<\/span>to help us<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>the best candidates for the role.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Work Authorization<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In accordance with<\/span><span><span>\u00a0<\/span>federal law, only applicants who are legally authorized to work in the United States will be considered for this position.<span>\u00a0<\/span><\/span><\/span><span><span>Must<span>\u00a0<\/span><\/span><span>reside<\/span><span><span>\u00a0<\/span>in the United States or have a valid U.S. address for residence. \u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>For further information on available work states and Equal Employment Opportunity as an applicant, please click<span>\u00a0<\/span><\/span><\/b><b><span>HERE<\/span><\/b><b><span>.\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1739216\",\"location\":\"USA, Tennessee\",\"job_type\":\"full_time\",\"salary\":\"2080\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-06-23T06:06:33.973+08:00\",\"created_at\":\"2026-06-19T08:07:51.008+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDY2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Sr-Specialist--Sales-Development_R1739216\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Tennessee\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"37201\",\"primary_location\":{\"id\":\"US-WAH-TENNE-00\",\"wid\":\"b67da9176e3d1062f9dee06791b6be2d\",\"descriptor\":\"USA TN Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"reginald.wright@concentrix.com\"},\"first_name\":\"Wright, Reginald\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101648360\",\"wid\":\"8e8c6a21cb7e012327aee2f66d173233\",\"descriptor\":\"Axel Wright (101648360)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI03SD\",\"descriptor\":\"Sr. Specialist, Sales Development\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-376687\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Sr-Specialist--Sales-Development_R1739216\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Sr-Specialist--Sales-Development_R1739216\/apply\",\"job_requisition_id\":\"R1739216\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"95e23dbd13d5100059437aac4e180000\",\"descriptor\":\"W100P4 HPE Networking NA BDR\",\"reference_id\":\"W100P4\",\"custom_reference_id\":\"W100P4\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"ed82af3c56d5103fa2fd85d1d22a0000\",\"descriptor\":\"26072 - Hewlett Packard Enterprise - 980009390\",\"reference_id\":\"980009390\",\"custom_reference_id\":\"980009390\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"steve.jones@concentrix.com\"},\"first_name\":\"Steve Jones (014980)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1739216\",\"wid\":\"cd930122a4231022614a6381da6a0000\",\"descriptor\":\"Sr. Specialist, Sales Development\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1106\",\"campaign_id\":\"20666\",\"campaign_title\":\"Specialist, Project Management R1738911\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Project Management\",\"street\":\"USA TN Work-at-Home\",\"address\":\"USA TN Work-at-Home\",\"city\":\"USA\",\"state\":\"Tennessee\",\"postal_code\":\"37201\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Specialist, Project Management (Remote) works from home is responsible for coordinating support tasks related to operations in the organization. This position handles incoming and outgoing contacts and responds to former employee inquiries, as well coordinates with the local site\u2019s teams. This position is responsible for communicating with outside partners and vendors. The Specialist Project Manager is also responsible for maintaining contacts within the case management system and inventory management system, including logging contact details and status of inventory and recovery efforts. (Military veterans are encouraged to apply.)\",\"long_description\":\"<div><p><b><span>A NEW<span>\u00a0<\/span><\/span><span>CAREER<\/span><span><span>\u00a0<\/span>POWERED BY YOU<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you looking<span>\u00a0<\/span><\/span><span>for a<span>\u00a0<\/span><\/span><span>\u201cwork<span>\u00a0<\/span><\/span><span>from<span>\u00a0<\/span><\/span><span>home\u201d<span>\u00a0<\/span><\/span><span>career change with<span>\u00a0<\/span><\/span><span>a<span>\u00a0<\/span><\/span><span>forward-thinking<\/span><span><span>\u00a0<\/span>global<span>\u00a0<\/span><\/span><span>organization<\/span><span><span>\u00a0<\/span><\/span><span>that<span>\u00a0<\/span><\/span><span>nurtures<\/span><span><span>\u00a0<\/span>a<\/span><span><span>\u00a0<\/span>true people-first<\/span><span>,<span>\u00a0<\/span><\/span><span>inclusive<\/span><span><span>\u00a0<\/span><\/span><span>culture<\/span><span><span>\u00a0<\/span>and a genuine sense of belonging<\/span><span>?<span>\u00a0<\/span><\/span><span>Would you like to join a company that earns \u201c<\/span><\/span><b><span>World\u2019s Best Workplaces<\/span><\/b><span><span>,\u201d \u201c<\/span><\/span><b><span>Best Company Culture<\/span><\/b><span><span>,\u201d and \u201c<\/span><\/span><b><span>Best Companies for Career Growth<\/span><\/b><span><span>\u201d<\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span><span>awards every year?<\/span><span><span>\u00a0<\/span>Then a<span>\u00a0<\/span><\/span><span>remote<span>\u00a0<\/span>Specialist Project Manager\u00a0position at<span>\u00a0<\/span>Concentrix<span>\u00a0<\/span>is<span>\u00a0<\/span><\/span><span>just<span>\u00a0<\/span><\/span><span>the<span>\u00a0<\/span><\/span><span>right<span>\u00a0<\/span><\/span><span>place for you!<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a<span>\u00a0<\/span><\/span><span>remote<span>\u00a0<\/span>Specialist Project Manager,<span>\u00a0<\/span>you\u2019ll<span>\u00a0<\/span>join an<span>\u00a0<\/span><\/span><span>organically<\/span><span><span>\u00a0<\/span><\/span><span>diverse<\/span><span><span>\u00a0<\/span><\/span><span>team<\/span><span><span>\u00a0<\/span><\/span><span>from<span>\u00a0<\/span><\/span><span>70&#43;<\/span><span><span>\u00a0<\/span>countries<span>\u00a0<\/span><\/span><span>where<span>\u00a0<\/span><\/span><span>ALL<\/span><span><span>\u00a0<\/span><\/span><span>members<span>\u00a0<\/span><\/span><span>contribute<span>\u00a0<\/span><\/span><span>and support each other\u2019s success<\/span><span><span>\u00a0<\/span>and well-being<\/span><span>,<span>\u00a0<\/span><\/span><span>proudly<span>\u00a0<\/span><\/span><span>united as \u201c<\/span><span>game-changers<\/span><span>.\u201d<\/span><span><span>\u00a0<\/span><\/span><span>Together, we help the world\u2019s best-known brands<span>\u00a0<\/span><\/span><span>power a world that works<\/span><span><span>\u00a0<\/span>through exceptional customer experiences<span>\u00a0<\/span><\/span><span>and tech-powered<\/span><span><span>\u00a0<\/span>innovation.<span>\u00a0<\/span><\/span><span>And due to continued growth,<span>\u00a0<\/span><\/span><span>we\u2019re<\/span><span><span>\u00a0<\/span>looking for more talented<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>to join our purpose, people as passionate about providing<span>\u00a0<\/span><\/span><span>outstanding<\/span><span><span>\u00a0<\/span>customer service experiences as we are.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>CAREER<span>\u00a0<\/span><\/span><span>GROWTH<span>\u00a0<\/span><\/span><span>AND<span>\u00a0<\/span><\/span><span>PERSONAL DEVELOPMENT<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><br \/><span><span>This is a great<span>\u00a0<\/span><\/span><span>\u201cwork<span>\u00a0<\/span><\/span><span>from<\/span><span><span>\u00a0<\/span>home\u201d<span>\u00a0<\/span><\/span><span>opportunity<span>\u00a0<\/span><\/span><span>t<\/span><span>hat will allow you to<\/span><span><span>\u00a0<\/span><\/span><span>reimagine<\/span><span><span>\u00a0<\/span>a<\/span><span>n all-<\/span><span>new<\/span><span><span>\u00a0<\/span>career<\/span><span><span>\u00a0<\/span>journey<\/span><span><span>\u00a0<\/span>and develop \u201cfriends for life\u201d<\/span><span><span>\u00a0<\/span>at the same time.<\/span><span><span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>technologies<\/span><span>,<span>\u00a0<\/span><\/span><span>and<span>\u00a0<\/span><\/span><span>continuing<\/span><span><span>\u00a0<\/span><\/span><span>support<\/span><span><span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need<\/span><span><span>\u00a0<\/span>to succeed.<\/span><span><span>\u00a0<\/span>Plus, at Concentrix, there<\/span><span>\u2019<\/span><span>s<span>\u00a0<\/span><\/span><span>real<span>\u00a0<\/span><\/span><span>career (and personal)<\/span><span><span>\u00a0<\/span>growth<span>\u00a0<\/span><\/span><span>potential<\/span><span>. In fact,<span>\u00a0<\/span><\/span><span>a<\/span><span>bout 80% of<span>\u00a0<\/span><\/span><span>our managers and leaders have been promoted<\/span><span><span>\u00a0<\/span>from within<\/span><span>!<\/span><span><span>\u00a0<\/span><\/span><span>T<\/span><span>hat\u2019s<\/span><span><span>\u00a0<\/span>why<span>\u00a0<\/span><\/span><span>w<\/span><span>e offer<span>\u00a0<\/span><\/span><span>a range<span>\u00a0<\/span><\/span><span>of<span>\u00a0<\/span><\/span><span>FREE<\/span><span><span>\u00a0<\/span><\/span><\/span><span><span>Learning and Leadership Development<span>\u00a0<\/span><\/span><span>programs<\/span><span><span>\u00a0<\/span>designed<span>\u00a0<\/span><\/span><span>to<span>\u00a0<\/span><\/span><span>set you on your way to<span>\u00a0<\/span><\/span><span>the kind of career<span>\u00a0<\/span><\/span><span>you<\/span><span>\u2019ve<\/span><span><span>\u00a0<\/span><\/span><span>always envisioned.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>WHAT YOU WILL DO IN THIS ROLE<\/span><\/b><\/p><\/div><p><span><span>\u2022 Participate in the planning, development, implementation and support of operational activities\u00a0\u00a0<\/span><\/span><\/p><p><span><span>\u2022 Answer incoming calls, refer calls to appropriate person\u00a0\u00a0\u00a0<\/span><\/span><\/p><p><span><span>\u2022 Identify ways to streamline operational procedures between or within departments\u00a0\u00a0<\/span><\/span><\/p><p><span><span>\u2022 Coordinate rewards and recognitions and other employee engagement activities on the floor\u00a0\u00a0\u00a0<\/span><\/span><\/p><p><span><span>\u2022 Update, maintain, prepare and\/or distribute operational status reports utilizing various software programs\u00a0\u00a0\u00a0<\/span><\/span><\/p><p><span><span>\u2022 Coordinate Meetings as requested\u00a0\u00a0\u00a0<\/span><\/span><\/p><p><span><span>\u2022 Assist operations management team in prioritizing daily initiatives\u00a0\u00a0\u00a0<\/span><\/span><\/p><p><span><span>\u2022 May assist in the completion of expense reports<\/span><\/span><\/p><p><span>Deliver<\/span><span><span>\u00a0<\/span><\/span><span>expert<\/span><span><span>\u00a0<\/span><\/span><span>customer<span>\u00a0<\/span><\/span><span>experiences<\/span><span>\u2026<\/span><span>with a<span>\u00a0<\/span><\/span><span>smile<\/span><\/p><p><span>\u00a0<\/span><\/p><div><p><b><span>YOUR<span>\u00a0<\/span><\/span><span>QUALIFICATIONS<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Y<\/span><span>our<span>\u00a0<\/span><\/span><span>skills<\/span><span>, integrity, knowledge<\/span><span>,<\/span><span><span>\u00a0<\/span>and<span>\u00a0<\/span><\/span><span>genuine<\/span><span><span>\u00a0<\/span>compassion will<span>\u00a0<\/span><\/span><span>deliver<\/span><span><span>\u00a0<\/span>value<span>\u00a0<\/span><\/span><span>and success<span>\u00a0<\/span><\/span><span>with every<span>\u00a0<\/span><\/span><span>customer<span>\u00a0<\/span><\/span><span>interaction.<span>\u00a0<\/span><\/span><span>Other qualifications<\/span><span><span>\u00a0<\/span>for<span>\u00a0<\/span><\/span><span>our<span>\u00a0Specialist Project Manager <\/span><\/span><\/span><span><span>(Remote)<\/span><span><span>\u00a0<\/span><\/span><span>role include<\/span><span>:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p>\u2022 Bachelor&#39;s degree in business administration, Marketing, Project Management, Sales, Communications, or related field preferred or related experience.<\/p><p>\u2022 PMP (Project Management Professional), CAPM, Agile, Scrum, or equivalent certification preferred<\/p><p>\u2022 3&#43; years of project management, sales operations, account management, business development, or related experience<\/p><p>\u2022 Experience supporting B2B sales teams, client onboarding, implementation projects, or revenue-generating initiatives<\/p><p>\u2022 Proven ability to manage multiple projects simultaneously in a fast-paced sales environment<\/p><p>\u2022 Strong understanding of B2B sales processes, lead generation, pipeline management, forecasting, and customer lifecycle management<\/p><p>\u2022 Experience coordinating cross-functional teams including Sales, Marketing, Operations, Customer Success, Training, and Leadership<\/p><p>\u2022 Proficiency with CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, or similar systems<\/p><p>\u2022 Experience tracking key performance indicators (KPIs), project milestones, sales metrics, and business outcomes<\/p><p>\u2022 Strong analytical skills with the ability to interpret data and provide actionable recommendations<\/p><p>\u2022 Experience developing project plans, timelines, status reports, dashboards, and executive presentations<\/p><p>\u2022 Excellent organizational, communication, and stakeholder management skills<\/p><p>\u2022 Ability to identify risks, manage competing priorities, and drive projects to successful completion<\/p><p>\u2022 Advanced proficiency in Microsoft Excel, PowerPoint, Teams, SharePoint, and other business productivity tools<\/p><p>\u2022 Experience with process improvement, change management, and operational efficiency initiatives preferred<\/p><p><span><span>Must<span>\u00a0<\/span><\/span><span>reside<\/span><span><span>\u00a0<\/span>in the United States<span>\u00a0<\/span><\/span><span>and<\/span><span><span>\u00a0<\/span>have a valid U.S. address for residence<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><p>Key Competencies:<\/p><p>\u2022 Project Planning &amp; Execution<\/p><p>\u2022 B2B Sales Support<\/p><p>\u2022 Stakeholder Management<\/p><p>\u2022 Client Relationship Management<\/p><p>\u2022 Process Improvement<\/p><p>\u2022 Sales Operations<\/p><p>\u2022 Revenue Enablement<\/p><p>\u2022 Strategic Planning<\/p><p>\u2022 Risk Management<\/p><p>\u2022 Data Analysis &amp; Reporting<\/p><p>\u2022 Cross-Functional Collaboration<\/p><p>\u2022 Executive Communication<\/p><\/div><p><span>\u00a0<\/span><\/p><div><div><p><b><span>WHAT\u2019S IN IT FOR YOU<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span>, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And<span>\u00a0<\/span><\/span><span>we\u2019ll<\/span><span><span>\u00a0<\/span>invest in YOU to aid in your career path and in your personal development.<span>\u00a0<\/span><\/span><\/span><span><span>Benefits available to<span>\u00a0<\/span><\/span><span>eligible U.S. employees<\/span><span><span>\u00a0<\/span>in this<span>\u00a0<\/span><\/span><span>role<\/span><span><span>\u00a0<\/span>include<\/span><\/span><span><span>:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><\/div><div><\/div><div><ul><li><p><span><span>The base salary<span>\u00a0<\/span><\/span><\/span><span><span>range<\/span><\/span><span><span><span>\u00a0<\/span>for this position is<span>\u00a0<\/span><\/span><\/span><span><span>$70,000<\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span><span>(pay rate will not be below<span>\u00a0<\/span><\/span><span>the<span>\u00a0<\/span><\/span><span>applicable minimum wage)<\/span><\/span><span><span>,<span>\u00a0<\/span><\/span><span>Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee<span>\u00a0<\/span><\/span><span>assistance<\/span><span><span>\u00a0<\/span>program<\/span><span><span>\u00a0<\/span>(EAP)<\/span><span>,<span>\u00a0<\/span><\/span><\/span><span><span>401(k) retirement plan<\/span><\/span><span><span>, paid time off and holidays, and paid<span>\u00a0<\/span><\/span><span>training<\/span><span><span>\u00a0<\/span>days.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>DailyPay<\/span><span><span>\u00a0<\/span>enrollment option to access pay &#34;early,&#34; when you want it<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Company networking opportunities with organized<\/span><span><span>\u00a0<\/span>groups in the following topics: Network of Women, Black Professionals,<span>\u00a0<\/span><\/span><\/span><span><span>LGBTQ&#43;<\/span><\/span><span><span><span>\u00a0<\/span>Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech,<span>\u00a0<\/span><\/span><span>OneEarth<\/span><span><span>\u00a0<\/span>Champions, and more<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Health and wellness programs with trained partners to<span>\u00a0<\/span><\/span><span>help<span>\u00a0<\/span><\/span><span>promote a healthy you<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>M<\/span><span>entorship programs that support your rewarding career journey\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Work<\/span><span>-<\/span><span>from<\/span><span>-<\/span><span>home convenience<\/span><span><span>\u00a0<\/span>with company-supplied<span>\u00a0<\/span><\/span><span>technologies<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Celebrations for Concentrix Day,<span>\u00a0<\/span><\/span><span>Game-Changer<\/span><span><span>\u00a0<\/span>Appreciation Day, Customer Service Week, World Clean Up<span>\u00a0<\/span><\/span><span>Day, #<\/span><span>MyOneEarthPromise<\/span><span>, and more<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>A range of other<span>\u00a0<\/span><\/span><span>perks<\/span><span><span>\u00a0<\/span>and benefits<span>\u00a0<\/span><\/span><\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>REIMAGINE THE BEST VERSION OF<\/span><span><span>\u00a0<\/span><\/span><span>YOU<\/span><span>!\u00a0<span>\u00a0<\/span><\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over<span>\u00a0<\/span><\/span><span>4<\/span><span>4<\/span><span>0,000<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice<\/span><span>.<\/span><span>\u201d<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>JOB AVAILABILITY<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This position is for an existing, immediate vacancy. We are currently<span>\u00a0<\/span><\/span><span>seeking<\/span><span><span>\u00a0<\/span>to fill this role with an individual who can start as soon as possible<\/span><span>.\u00a0<span>\u00a0<\/span><\/span><span>The deadline<span>\u00a0<\/span><\/span><span>to apply<\/span><span><span>\u00a0<\/span>for this position is:<span>\u00a0July 7, 2026<\/span><\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>ACKNOWLEDGEMENTS:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Physical and Mental Requirements<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><b><span>\u202f<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span><span>The employee<span>\u00a0<\/span><\/span><span>is regularly required to<\/span><span><span>\u00a0<\/span><\/span><span>operate<\/span><span><span>\u00a0<\/span>a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is<span>\u00a0<\/span><\/span><span>generally sedentary<\/span><span><span>\u00a0<\/span>in nature.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Equal Employment Opportunity<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>For more information<span>\u00a0<\/span><\/span><span>regarding<\/span><span><span>\u00a0<\/span>your EEO rights as an applicant, please visit the following websites:\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\" target=\\\"_blank\\\"><u><span>English<\/span><\/u><\/a><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><a href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\" target=\\\"_blank\\\"><u><span>Spanish<\/span><\/u><\/a><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><\/div><div><p><b><span>Accommodation<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u202fIf you require reasonable accommodation to<span>\u00a0<\/span><\/span><span>participate<\/span><span><span>\u00a0<\/span>in any stage of the application or interview process, please let us know. Requests may be made by contacting<span>\u00a0<\/span><\/span><\/span><a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\"><u><span>app.acco&#64;concentrix.com<\/span><\/u><\/a><span><span>.\u202f All information will be treated confidentially and used solely to<span>\u00a0<\/span><\/span><span>facilitate<\/span><span><span>\u00a0<\/span>your participation in the recruitment process.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Artificial Intelligence<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As part of our recruitment process, we may use artificial intelligence (AI) tools to<span>\u00a0<\/span><\/span><span>assist<\/span><span><span>\u00a0<\/span>in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials<span>\u00a0<\/span><\/span><span>submitted<\/span><span><span>\u00a0<\/span>to help us<span>\u00a0<\/span><\/span><span>identify<\/span><span><span>\u00a0<\/span>the best candidates for the role.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Work Authorization<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In accordance with<\/span><span><span>\u00a0<\/span>federal law, only applicants who are legally authorized to work in the United States will be considered for this position.<span>\u00a0<\/span><\/span><\/span><span><span>Must<span>\u00a0<\/span><\/span><span>reside<\/span><span><span>\u00a0<\/span>in the United States or have a valid U.S. address for residence. \u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>For further information on available work states and Equal Employment Opportunity as an applicant, please click<span>\u00a0<\/span><\/span><\/b><b><span>HERE<\/span><\/b><b><span>.\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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(German speaking) - Hybrid - HR03\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia \",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an <b>Account Manager <\/b>on site in Valencia you will be part of our team of game-changers who are powering the brands of the future.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As an <b>Account Manager <\/b>on our team, you will:\u00a0\u00a0<\/p><ul><li>Achieving specific sales targets and maximizing sale opportunities on each and every call<\/li><li>Use non-scripted probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/li><li>Maintain broad knowledge of products, pricing, promotions, and procedures<\/li><li>Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/li><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/li><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/li><li>Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer<\/li><li>Prepare complete and accurate work including appropriately notating accounts as required<\/li><li>Participate in activities designed to improve customer satisfaction and sales performance<\/li><li>Answer billing questions by talking through components of customer accounts<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b>\u00a0<\/p><ul><li>High school diploma with six months of sales experience preferred<\/li><li>Ability to effectively communicate, both written and verbally<\/li><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/li><li>Basic computer navigation skills and PC Knowledge<\/li><li>Ability to work as a team member, as well as independently<\/li><li>Able to rotate shifts, as needed<\/li><li>Based on location and\/or program, additional experience\/skills may be required<\/li><\/ul><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b>\u00a0<\/p><p>- Have a proficient or bilingual level of German<br \/>- Have a solid Sales Background (outbound environment)\u00a0<br \/>- Are achievement and goal oriented and motivated and self-starter\u00a0<br \/>- Have strong communication and good computer skills\u00a0\u00a0<\/p><p>- Have pipeline management and forecasting experience\u00a0<\/p><p><\/p><p><b>It would be a plus if you have\u00a0<\/b><\/p><p>- Previous experience working with channel\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p><\/p><p><\/p><p>- Full time 39 hours\/week permanent contract: Monday to Friday from 09:00 - 18:00<br \/>- Salary 23.500 euros gross\/year &#43; up to 6.000 euros gross\/year in bonus &#43; 1.100 euros food card, private medical insurance<br \/>- Great office location in Valencia hybrid<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p><span>R1740245<\/span><\/p>\",\"ats_external_id\":\"R1740245\",\"location\":\"Valencia, Valencia \",\"job_type\":\"full_time\",\"salary\":\"1958.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-21T12:07:11.527+02:00\",\"created_at\":\"2026-06-18T20:04:53.817+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - 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(German speaking) - Hybrid - HR03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1608\",\"campaign_id\":\"660\",\"campaign_title\":\"Advisor II, B2B Sales R1740248\",\"campaign_type\":\"job_application\",\"job_title\":\"Hunter (French-speaking) - On-site - High Tech Industry HS03\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia \",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>Passionate about finding your next big opportunity? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Hunter in Valencia (On-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What you will do in this role\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f\u00a0<\/p><p><\/p><p>As a <b>Hunter <\/b>on our team, you will:\u202f\u202f\u00a0<br \/>\u00a0<\/p><p>- Execute and achieve sales quota and targets\u00a0<br \/>- Identify and qualify prospects and deciders in the targeted companies\u00a0<br \/>- Focus on driving profitability through proactive management\u00a0<br \/>- Track, manage, and report ongoing activity relative to sales pipeline\u00a0<br \/>- Review level of client satisfaction and escalating issues when necessary\u00a0<br \/>- Communicate client feedback to appropriate parties for follow upon potential business\u00a0<br \/>- Timely response and resolution of incoming customer or partner calls regarding, customer inquiries and request\u00a0<br \/>- Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound\u00a0<br \/>- Make outbound calls to existing customers when required\u00a0<\/p><p><\/p><p><b>Your qualifications\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in French plus English\u00a0<br \/>- Have strong communication skills\u00a0<br \/>- Have solid Sales Background\u00a0<br \/>- Are achievement and goal oriented\u00a0<br \/>- Have good computer skills\u00a0<br \/>- Have previous experience in Sales B2B\u00a0<br \/>- Are motivated and self-starter\u00a0<br \/>\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u202f\u202f\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Friday 8:30 to 17:30\u00a0<br \/>- Salary 22.5000 euros gross\/year &#43; up to 6.000 euros gross\/year in bonus\u00a0&#43; private medical insurance<br \/>- Great location in Barcelona<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u202f<\/i>\u202f\u00a0<\/p><p><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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On-site - High Tech Industry HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1609\",\"campaign_id\":\"658\",\"campaign_title\":\"Advisor II, B2B Sales R1740250\",\"campaign_type\":\"job_application\",\"job_title\":\"Hunter - (German) - Hybrid - HR03\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia \",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<div><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an <b>Hunter <\/b>on site in Valencia you will be part of our team of game-changers who are powering the brands of the future.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As an <b>Hunter <\/b>on our team, you will:\u00a0\u00a0<\/p><ul><li><span>Execute and achieve sales quota and targets<\/span><span>\u00a0<\/span><\/li><li><span>Focus on new customers and reactivate lapsed customers<\/span><span>\u00a0<\/span><\/li><li><span>Prospect new clients by building and following sales cadences<\/span><span>\u00a0<\/span><\/li><li><span>Identify\u00a0and qualify prospects in targeted companies<\/span><span>\u00a0<\/span><\/li><li><span>Focus on driving profitability and customer growth<\/span><span>\u00a0<\/span><\/li><li><span>Outbound calls to find new business and book meetings for Specialists and Account Managers<\/span><span>\u00a0<\/span><\/li><li><span>Ability to ask the right questions to\u00a0identify\u00a0customer needs<\/span><span>\u00a0<\/span><\/li><li><span>Demonstrate advance sales skills to break through in\u00a0making contact with\u00a0new prospects, profiling and cross selling and up selling, eventually closing on the phone<\/span><span>\u00a0<\/span><\/li><li><span>Create an ongoing funnel<\/span><span>\u00a0<\/span><\/li><li><span>Track, manage and report ongoing activity related to sales pipeline<\/span><span>\u00a0<\/span><\/li><li><span>Reviewing level of client satisfaction and escalating issues when necessary<\/span><span>\u00a0<\/span><\/li><li><span>Communicate client feedback to\u00a0appropriate parties\u00a0for follow upon potential business<\/span><span>\u00a0<\/span><\/li><li><span>Timely response and resolution of incoming customer calls\u00a0regarding\u00a0customer inquiries and\u00a0request.<\/span><span>\u00a0<\/span><\/li><li><span>Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound<\/span><span>\u00a0<\/span><\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications<\/b>\u00a0<\/p><ul><li><p>Native German and advanced level of English<\/p><\/li><li><span>Strong communication\u00a0skills<\/span><span>\u00a0<\/span><\/li><li><span>Solid Sales Background\u00a0(outbound environment)<\/span><span>\u00a0<\/span><\/li><li><span>Achievement and goal oriented.<\/span><span>\u00a0<\/span><\/li><li><span>Good computer skills<\/span><span>\u00a0<\/span><\/li><li><span>1 Year\u00a0Previous experience in Sales B2B<\/span><span>\u00a0<\/span><\/li><li><span>Previous\u00a0experience working with channel is a plus<\/span><span>\u00a0<\/span><\/li><li><span>Motivated and self-starter<\/span><span>\u00a0<\/span><\/li><li><span>Follow the security rules of the company<\/span><span>\u00a0<\/span><\/li><\/ul><p><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b>\u00a0<\/p><p><\/p><p>- Have a proficient or bilingual level of German and English<\/p><p>- Have a solid Sales Background (outbound environment)\u00a0<\/p><p>- Are achievement and goal oriented and motivated and self-starter\u00a0<\/p><p>- Have strong communication and good computer skills\u00a0\u00a0<\/p><p>- Have pipeline management and forecasting experience\u00a0<\/p><p><\/p><p><b>It would be a plus if you have\u00a0<\/b><\/p><p><\/p><p>- Previous experience working with channel\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p><\/p><p>- Full time 39 hours\/week permanent contract: Monday to Friday from 09:00 - 18:00<\/p><p>- Salary 22.500 euros gross\/year &#43; up to 6.000 euros gross\/year in bonus, private medical insurance<\/p><p>- Great office location in Valencia hybrid<\/p><p>- Full paid training about the company and the project you will be working on\u00a0<\/p><p>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><span>R1740250<\/span><\/div><ul><\/ul>\",\"ats_external_id\":\"R1740250\",\"location\":\"Valencia, Valencia \",\"job_type\":\"full_time\",\"salary\":\"1823\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-24T10:09:54.251+02:00\",\"created_at\":\"2026-06-18T20:04:52.718+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTg?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTg\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - 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(German) - Hybrid - HR03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1610\",\"campaign_id\":\"639\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1740181\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Italian - Speaking) - On Site AM03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Customer Service Representative in Barcelona\",\"long_description\":\"<div><p><b>Experience the power of a game-changing career\u00a0\u00a0<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative<\/b> in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Sport Clothing industry.\u00a0\u00a0<\/p><p><\/p><p>Career growth and personal development\u00a0\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As a <b>Customer Service Representative <\/b>on our team, you will:\u00a0\u00a0<\/p><p><\/p><p>- Handle incoming customers contacts (via telephone, email, chat or other automated alerts) and solve users\u2019 demands\u00a0<\/p><p>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<\/p><p>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<\/p><p>- Ensure contractual SLA is maintained\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in Italian and advanced in English<\/p><p>- Have good disposition to work in a customer service environment\u00a0<\/p><p>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<\/p><p>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week contract: Monday to Friday from 9:00 to 18:00 - Fixed Term contract<\/p><p>- Salary 19.623,94 euros gross\/year &#43; up to 2400 euros gross\/year in bonus \u00a0<\/p><p>- Central location in Barcelona \u00a0<\/p><p>- Full paid training on the company and the project you&#39;ll be working on \u00a0<\/p><p>- Career development programs, specialized courses \u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i>\u00a0<\/p><p>R1740181<\/p><p><\/p><\/div><div><div><div><div><div><div><div><div><div><p><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1740181\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-22T01:59:19.985+02:00\",\"created_at\":\"2026-06-18T18:05:45.457+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mzk?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mzk\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Bilingual R1740175\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Norwegian - Speaking) - Remote - AM03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Customer Service Representative in Barcelona, Malaga or Valencia (on-site)\",\"long_description\":\"<div><p><b>Experience the power of a game-changing career\u00a0\u00a0<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative<\/b> remote from Spain, you will be part of our team of game-changers who are powering the brands of the future in the Sport Clothing industry.\u00a0\u00a0<\/p><p><\/p><p>Career growth and personal development\u00a0\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As a <b>Customer Service Representative <\/b>on our team, you will:\u00a0\u00a0<\/p><p><\/p><p>- Handle incoming customers contacts (via telephone, email, chat or other automated alerts) and solve users\u2019 demands\u00a0<\/p><p>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<\/p><p>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<\/p><p>- Ensure contractual SLA is maintained\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0\u00a0<\/p><p><\/p><p>- Are proficient or bilingual in Norwegian and advanced in English<\/p><p>- Have good disposition to work in a customer service environment\u00a0<\/p><p>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<\/p><p>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week contract: Monday to Friday from 9:00 to 18:00 - Fixed Term contract<\/p><p>- Salary 19.623,94 euros gross\/year &#43; up to 2400 euros gross\/year in bonus \u00a0<\/p><p>- Remote from Spain<\/p><p>- Full paid training on the company and the project you&#39;ll be working on \u00a0<\/p><p>- Career development programs, specialized courses \u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i>\u00a0<\/p><\/div><div><div><div><div><div><div><div><div><div><p>R1740175<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1740175\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-27T10:04:48.430+02:00\",\"created_at\":\"2026-06-18T18:05:43.942+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzU\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Bilingual R1740185\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (French-speaking) - AMER\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Customer Service Representative (French-speaking) On-site - Temporary - AMER\",\"long_description\":\"<div><p><b><span><span>Experience the power of a game-changing career\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>Want<\/span><span><span>\u00a0<\/span>to be part of an innovative and growing team?<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>looking to grow and be inspired, as a<\/span><\/span><b><span><span>\u00a0<\/span>Customer Service Representative (French-speaking)<\/span><\/b><span><span><span>\u00a0<\/span>in Barcelona (on-site), you will be part of our team of<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>who are powering the brands of the future in the Sport Clothing industry.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>Career growth and personal development\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>This is<span>\u00a0<\/span><\/span><span>a great opportunity<\/span><span><span>\u00a0<\/span>to experience the power of<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next and develop \u201cfriends for life\u201d at the same time.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>cutting-edge<\/span><span><span>\u00a0<\/span>technologies, and the continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients,<span>\u00a0<\/span><\/span><span>their<\/span><span><span>\u00a0<\/span>customers, our people, our community, and our planet.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><span><span>As a<span>\u00a0<\/span><\/span><\/span><b><span>Customer Service Representative<span>\u00a0<\/span><\/span><\/b><span><span>on our team, you will:\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Handle incoming customers contacts (via telephone, email, chat or other automated alerts) and solve users\u2019 demands\u00a0<\/span>&#43; soft sales<\/span><br \/><span><span>- Log call details onto call management systems and provide response and resolution within SLA<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Maintain service and product knowledge and expertise associated with applications specific to individual customers<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Ensure contractual SLA is maintained<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Your qualifications\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>Concentrix is a great match if you:\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>- Are proficient or bilingual in<span>\u00a0<\/span><\/span><span>French<\/span><span><span>\u00a0<\/span>and advanced in English<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have good disposition to work in a customer service environment<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Can take ownership of, and progress calls to resolution or to escalate call to resolution<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Don\u2019t<\/span><span><span>\u00a0<\/span>meet every requirement? No worries.<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you<span>\u00a0<\/span><\/span><span>don\u2019t<\/span><span><span>\u00a0<\/span>check every box, we still encourage you to apply.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>do our best to match you with the right job, whether<span>\u00a0<\/span><\/span><span>it\u2019s<\/span><span><span>\u00a0<\/span>this one or another role.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/span><\/span><\/p><p><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your unique lifestyle:\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Temporary<span>\u00a0<\/span><\/span><span>39 hours<\/span><span>\/week contract:<span>\u00a0<\/span><\/span>Monday to Friday between 09:00 - 18:00<\/span><br \/><span><span>- Salary <\/span>19623.94<span> euros gross\/year &#43; up to 2.400 euros gross\/year in bonus<span>\u00a0<\/span>\u00a0<\/span><\/span><br \/><span><span>- Central location in Barcelona<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training on the company and the project<span>\u00a0<\/span><\/span><span>you&#39;ll<\/span><span><span>\u00a0<\/span>be working on<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development programs, specialized courses<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Experience the best version of you!\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At Concentrix, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer\u00a0<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><span>R1740185<\/span><\/p><\/div><p><\/p>\",\"ats_external_id\":\"R1740185\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-27T01:59:20.982+02:00\",\"created_at\":\"2026-06-18T18:05:43.113+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Amer - WHSBTSPAIN3\",\"reference_id\":\"WHSBTSPAIN3\",\"custom_reference_id\":\"WHSBTSPAIN3\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"glenn.kenny@concentrix.com\"},\"first_name\":\"Glenn Kenny (102540707)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1740185\",\"wid\":\"511c696495d11012d261b66b86430000\",\"descriptor\":\"Customer Representative (French-speaking) - AMER\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"38\",\"campaign_id\":\"1575\",\"campaign_title\":\"Valentina Ramos\",\"campaign_type\":\"job_application\",\"job_title\":\"Espa\u00f1ol\",\"street\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"address\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"city\":\"Bogota\",\"state\":\"Bogota\",\"postal_code\":\"\u00a0111411\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"Job Type: Full \u2013 Time\\nLocation: Bogot\u00e1, Colombia\\n \\n\u00bfQu\u00e9 sacas de esto?\\n\u2022\\tUna organizaci\u00f3n diversa y global llena de personas inteligentes y amigables con quienes intercambiar ideas, aprender y crecer con ellos.\\n\u2022\\tInfinitas oportunidades de crecimiento y plan carrera para tu desarrollo profesional.\\n\u2022\\tUn salario competitivo\\n\u2022\\tBeneficios inclusivos\\n\u2022\\tOportunidad de incentivos mensuales ligados a desempe\u00f1o\\n\u00a1Lo que quieres, nos importa!\\nPiensa en hacer una lista de verificaci\u00f3n con todas las cosas que te har\u00edan sentir bien en el trabajo. \u00bfTu lista de verificaci\u00f3n incluye conocer a un grupo diverso de personas nuevas con ideas afines? \u00bfQu\u00e9 tal ser reconocido y recompensado por hacer grandes cosas? Tal vez, \u00bfimaginaste un lugar donde podr\u00edas tener todas estas cosas y al mismo tiempo marcar una diferencia positiva en el d\u00eda a d\u00eda de las personas? \\nSi es as\u00ed, Concentrix es un gran lugar para ti. \\nTodos los d\u00edas difundimos positividad en la vida de los dem\u00e1s a trav\u00e9s de interacciones compasivas con los clientes y la resoluci\u00f3n genuina de problemas con un toque humano. Hacer lo correcto por parte de las personas est\u00e1 en nuestro ADN porque creemos que el deseo de ser tratados con cuidado y respeto es una parte universal de la experiencia humana. Esta filosof\u00eda impulsa todo lo que hacemos y crea el marco de c\u00f3mo tratamos a nuestros clientes y a nuestro personal.\\n \\nNo importa tu experiencia, comenzar a establecer tu carrera profesional puede parecer un desaf\u00edo, pero a menudo la respuesta es mucho m\u00e1s simple de lo que crees. \\nBuscamos expertos en atenci\u00f3n al cliente. \\nEste puesto es la oportunidad perfecta para alguien que considere que tiene habilidades de servicios al cliente.\\n \\n\u00bfQu\u00e9 aportar\u00edas a nuestro equipo?\\nTu pasi\u00f3n por hacer el bien a otras personas te ayudar\u00e1 a vincularte con tus clientes y tu equipo. Escuchar\u00e1s activamente y solucionar\u00e1s problemas para brindar una excelente experiencia al cliente.\\nTu atenci\u00f3n al detalle, tu capacidad para pensar de forma innovadora, tu excelente comunicaci\u00f3n y tu pasi\u00f3n te ayudar\u00e1n a sobresalir en este puesto.\\n \\nPara ser parte de nuestro equipo, necesitas:\\n\u2022 Educaci\u00f3n requerida\\n\u2022 Disponibilidad completa de tiempo\\n\u2022 Verificaci\u00f3n de antecedentes, etc.\",\"long_description\":\"<p>Job Type: Full &ndash; Time<\/p>\\n<p>Location: Bogot&aacute;, Colombia<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&iquest;Qu&eacute; sacas de esto?<\/strong><\/p>\\n<ul>\\n<li>Una organizaci&oacute;n diversa y global llena de personas inteligentes y amigables con quienes intercambiar ideas, aprender y crecer con ellos.<\/li>\\n<li>Infinitas oportunidades de crecimiento y plan carrera para tu desarrollo profesional.<\/li>\\n<li>Un salario competitivo<\/li>\\n<li>Beneficios inclusivos<\/li>\\n<li>Oportunidad de incentivos mensuales ligados a desempe&ntilde;o<\/li>\\n<\/ul>\\n<p><strong>&iexcl;Lo que quieres, nos importa!<\/strong><\/p>\\n<p>Piensa en hacer una lista de verificaci&oacute;n con todas las cosas que te har&iacute;an sentir bien en el trabajo. &iquest;Tu lista de verificaci&oacute;n incluye conocer a un grupo diverso de personas nuevas con ideas afines? &iquest;Qu&eacute; tal ser reconocido y recompensado por hacer grandes cosas? Tal vez, &iquest;imaginaste un lugar donde podr&iacute;as tener todas estas cosas y al mismo tiempo marcar una diferencia positiva en el d&iacute;a a d&iacute;a de las personas?&nbsp;<\/p>\\n<p>Si es as&iacute;, Concentrix es un gran lugar para ti.&nbsp;<\/p>\\n<p>Todos los d&iacute;as difundimos positividad en la vida de los dem&aacute;s a trav&eacute;s de interacciones compasivas con los clientes y la resoluci&oacute;n genuina de problemas con un toque humano. Hacer lo correcto por parte de las personas est&aacute; en nuestro ADN porque creemos que el deseo de ser tratados con cuidado y respeto es una parte universal de la experiencia humana. Esta filosof&iacute;a impulsa todo lo que hacemos y crea el marco de c&oacute;mo tratamos a nuestros clientes y a nuestro personal.<\/p>\\n<p>&nbsp;<\/p>\\n<p>No importa tu experiencia,&nbsp;comenzar a establecer&nbsp;tu carrera profesional puede parecer un desaf&iacute;o, pero a menudo la respuesta es mucho m&aacute;s simple de lo que crees.&nbsp;<\/p>\\n<p>Buscamos expertos en atenci&oacute;n al cliente.&nbsp;<\/p>\\n<p>Este puesto es la oportunidad perfecta para alguien que considere que tiene habilidades de&nbsp;servicios al cliente.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&iquest;Qu&eacute; aportar&iacute;as a nuestro equipo?<\/strong><\/p>\\n<p>Tu pasi&oacute;n por hacer el bien a otras personas te ayudar&aacute; a vincularte con tus clientes y tu equipo. Escuchar&aacute;s activamente y solucionar&aacute;s problemas para brindar una excelente experiencia al cliente.<\/p>\\n<p>Tu atenci&oacute;n al detalle, tu capacidad para pensar de forma innovadora, tu excelente comunicaci&oacute;n y tu pasi&oacute;n te ayudar&aacute;n a sobresalir en este puesto.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Para ser parte de nuestro equipo, necesitas:<\/strong><\/p>\\n<p>&bull; Educaci&oacute;n requerida<\/p>\\n<p>&bull; Disponibilidad completa de tiempo<\/p>\\n<p>&bull; Verificaci&oacute;n de antecedentes, etc.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"CO-1575\",\"location\":\"Bogota, 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Ath\u00e8nes\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div>\\n<div>\\n<div>\\n<p>Rejoignez un acteur du tourisme international en pleine croissance et d&eacute;veloppez votre carri&egrave;re dans un environnement dynamique et multiculturel \u2708\ufe0f<br \/>Nous recrutons des Conseillers de Vente francophones (H\/F) pour accompagner les clients dans l&rsquo;organisation de leurs voyages et leur offrir une exp&eacute;rience personnalis&eacute;e, fluide et de qualit&eacute;.<\/p>\\n<p>Bas&eacute; &agrave; Ath&egrave;nes, ce poste vous permet d&rsquo;&eacute;voluer dans un environnement international et stimulant, avec une immersion dans l&rsquo;univers du travel et de la relation client.<\/p>\\n<p>Si vous &ecirc;tes passionn&eacute;(e) par le voyage, la vente et les interactions clients, cette opportunit&eacute; est faite pour vous.<\/p>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<p><strong>Pourquoi nous rejoindre ?<\/strong><\/p>\\n<div>Int&eacute;grez une &eacute;quipe internationale et contribuez &agrave; cr&eacute;er des exp&eacute;riences de voyage m&eacute;morables pour vos clients, au sein d&rsquo;un acteur reconnu du secteur du tourisme.<br \/>Vous accompagnerez chaque jour des voyageurs dans l&rsquo;organisation de leurs projets, tout en d&eacute;veloppant vos comp&eacute;tences en vente et relation client dans un environnement dynamique et passionnant.<\/div>\\n<p>&nbsp;<\/p>\\n<p><strong>Vos missions<\/strong><\/p>\\n<ul>\\n<li>Conseiller les clients par t&eacute;l&eacute;phone en fonction de leurs besoins et pr&eacute;f&eacute;rences de voyage<\/li>\\n<li>Proposer des solutions sur mesure (vols, h&ocirc;tels, s&eacute;jours, services)<\/li>\\n<li>Organiser et finaliser les r&eacute;servations dans le respect des attentes clients<\/li>\\n<li>Atteindre et d&eacute;passer les objectifs commerciaux<\/li>\\n<li>Assurer un service client de qualit&eacute; et garantir la satisfaction<\/li>\\n<li>Se tenir inform&eacute;(e) des tendances du tourisme, des destinations et r&eacute;glementations<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Profil recherch&eacute;<\/strong><\/p>\\n<ul>\\n<li>Fran&ccedil;ais natif ou courant (C2)<\/li>\\n<li>Excellentes comp&eacute;tences en vente et relation client<\/li>\\n<li>Aisance t&eacute;l&eacute;phonique et &eacute;coute active<\/li>\\n<li>Capacit&eacute; &agrave; g&eacute;rer plusieurs t&acirc;ches et &agrave; prioriser<\/li>\\n<li>Bonne ma&icirc;trise des outils informatiques (MS Office)<\/li>\\n<li>Dynamique, orient&eacute;(e) r&eacute;sultats et satisfaction client<\/li>\\n<\/ul>\\n<p><strong>Ce qui rend ce poste unique<\/strong><\/p>\\n<\/div>\\n<p>\ud83c\udfe2 Poste 100 % sur site dans un b&acirc;timent bioclimatique moderne, avec vue sur l&rsquo;Acropole, au sein d&rsquo;une &eacute;quipe internationale.<\/p>\\n<p>\u23f0 Horaires flexibles : 5 jours par semaine (lundi au dimanche), 8 heures par jour, entre 10h00 et 23h00<\/p>\\n<p>\ud83d\ude80&nbsp;D&eacute;veloppement de comp&eacute;tences en vente, service client et travel management<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Package &amp; avantages<\/strong><\/p>\\n<p>\ud83d\udcb0 <strong>R&eacute;mun&eacute;ration<\/strong><\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif sur le march&eacute;&nbsp;<\/li>\\n<li>\\n<div>Bonus de performance jusqu&rsquo;&agrave; 105 &euro; en plus de votre salaire<\/div>\\n<\/li>\\n<li>14 salaires par an<\/li>\\n<li>Tickets restaurant jusqu&rsquo;&agrave; 60 &euro; par mois<\/li>\\n<li>Majoration de salaire les dimanches et les horaires de nuits (22h&ndash;23h)<\/li>\\n<\/ul>\\n<p>\u2708\ufe0f <strong>Relocalisation &amp; installation<\/strong><\/p>\\n<ul>\\n<li>Vol et transport pris en charge<\/li>\\n<li>H&eacute;bergement gratuit pendant 1 mois &agrave; l&rsquo;arriv&eacute;e<\/li>\\n<li>Assistance administrative compl&egrave;te pour l&rsquo;embauche en Gr&egrave;ce<\/li>\\n<li>Acc&egrave;s &agrave; un pr&ecirc;t d&egrave;s 1 mois d&rsquo;anciennet&eacute;<\/li>\\n<li>100 &euro; de tickets restaurant additionnels<\/li>\\n<\/ul>\\n<p>\ud83c\udfe2 <strong>Avantages<\/strong><\/p>\\n<ul>\\n<li>CDI (Contrat &agrave; dur&eacute;e ind&eacute;termin&eacute;) d&egrave;s le premier jour<\/li>\\n<li>Assurance sant&eacute; priv&eacute;e gratuite pour les employ&eacute;s<\/li>\\n<li>Mobilit&eacute; internationale<\/li>\\n<li>Restaurant d&rsquo;entreprise<\/li>\\n<li>\\n<div>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e d&egrave;s votre arriv&eacute;e, avec un acc&egrave;s continu &agrave; des programmes de formation pour d&eacute;velopper vos comp&eacute;tences tout au long de votre carri&egrave;re<\/div>\\n<\/li>\\n<\/ul>\\n<p>\ud83c\udf89 <strong>Une vraie vie d&rsquo;entreprise&nbsp;<\/strong><\/p>\\n<ul>\\n<li>Actions solidaires (don du sang, Marathon d'Ath&egrave;nes)<\/li>\\n<li>March&eacute; de No&euml;l 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Si vous partagez nos valeurs de reconnaissance, d&rsquo;int&eacute;grit&eacute;, de collaboration et d&rsquo;excellence, rejoignez une &eacute;quipe o&ugrave; votre impact est visible et votre &eacute;volution encourag&eacute;e.<\/em><\/p>\\n<p><em>Veuillez noter que les candidats non ressortissants de l&rsquo;Union europ&eacute;enne doivent disposer d&rsquo;un permis de travail valide en Gr&egrave;ce pour &ecirc;tre &eacute;ligibles.<\/em><\/p>\\n<p><strong><em>Concentrix Gr&egrave;ce est un employeur garantissant l&rsquo;&eacute;galit&eacute; des chances.<\/em><\/strong><\/p>\\n<p><strong><em>Nous c&eacute;l&eacute;brons la diversit&eacute; et favorisons un environnement inclusif o&ugrave; chacun b&eacute;n&eacute;ficie d&rsquo;un acc&egrave;s &eacute;quitable aux opportunit&eacute;s professionnelles, ind&eacute;pendamment du genre, de l&rsquo;&acirc;ge, de la religion, de l&rsquo;origine ethnique ou de toute autre caract&eacute;ristique prot&eacute;g&eacute;e par la l&eacute;gislation en vigueur.<\/em><\/strong><\/p>\",\"ats_external_id\":\"GR-686\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T17:49:06.778+03:00\",\"created_at\":\"2026-06-18T16:16:25.795+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODY?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"travel_and_tourism\",\"contract_type\":\"permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1107\",\"campaign_id\":\"20609\",\"campaign_title\":\"Technical II, IT Operations (TCF) R1739810\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Identity & Access Management (IAM) Security Analyst (Bilingual English)\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. 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If you are passionate about travel, then this is role for you. One of the world&rsquo;s largest travel marketplaces,&nbsp;our new client makes it easier for everyone to experience the world by offering&nbsp;memorable travel experiences, a variety of transportation options, and incredible places to stay.<\/p>\\n<p>We have an exciting new opportunity for a Travel Support Representative to join our diverse team. If you are a customer service focused individual with great communication skills, Norwegian and English language skills, apply now.<\/p>\\n<p>You will deliver high-touch customer care to travelers embarking on worldwide travel, finding solutions for flight, hotels,&nbsp;car rentals&nbsp;&nbsp;and beyond&nbsp;for their trips.<\/p>\\n<p><strong>Do you want standard working time? Not a problem!<\/strong><br \/>Our lines are open 10:00a.m. &ndash; 7:00p.m. Mon-Fri to help you strike an excellent work-life balance!<\/p>\\n<p><strong>Core Responsibilities:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide excellent customer service to our clients via the different channels &nbsp;(inbound calls, outbound calls, email, chat ) and be able to work towards meeting Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Make sure that all customer queries are answered and their concerns are addressed accordingly; demonstrate empathy<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain basic knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track, document and retrieve information in call tracking database<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Skill Requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in Norwegian, both written and verbal and working level of English. (With basic understanding to industry related terminologies)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong computer navigation skills,&nbsp;Keyboarding Skills, internet surfing&nbsp;and PC Knowledge<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school diploma with three to six months of relevant experience &nbsp;is preferred<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong customer service skills, great communicator with ability to work as a team member<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to rotate shifts, as needed<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with standard working hours Monday &ndash; Friday from 10:00-19:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro \/ Hybrid model of working<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? 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Wir haben Deine Karriere.<\/p>\\n<p>Mit 440 000 Kolleg:innen auf der ganzen Welt sind wir darauf spezialisiert, au&szlig;ergew&ouml;hnliche Kundenerlebnisse zu schaffen und die digitale Transformation f&uuml;r einige der gr&ouml;&szlig;ten und bekanntesten Unternehmen der Welt voranzutreiben. Wir sind begeistert von unseren vielf&auml;ltigen und leidenschaftlichen Mitarbeitenden auf der ganzen Welt. Wir begr&uuml;&szlig;en alle unsere unterschiedlichen Kulturen, Individualit&auml;ten und Pers&ouml;nlichkeiten, weil wir wissen, dass alle unsere Unterschiede uns gemeinsam st&auml;rker machen. 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En Concentrix Colombia encontrar&aacute;s las herramientas, el apoyo y el equipo para crecer mientras brindas experiencias excepcionales a los clientes. &Uacute;nete y marca la diferencia. \ud83d\udcbc<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Servicio al Cliente<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Atender consultas por tel&eacute;fono, chat o correo con claridad y profesionalismo.<\/li>\\n<li style=\\\"color: #002f35;\\\">Seguir procesos y utilizar herramientas internas para resolver solicitudes.<\/li>\\n<li style=\\\"color: #002f35;\\\">Colaborar con tu equipo para asegurar una excelente experiencia de servicio.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\ud83d\udcb0Salario competitivo + bonos por performance + todas las prestaciones sociales de ley&nbsp;<br \/>\ud83d\udcc4Contrato a t&eacute;rmino indefinido<br \/>\ud83c\udfebConvenios con entidades<br \/>\ud83d\udcc8Oportunidades de crecimiento<br \/>\ud83c\udff7\ufe0fAlianzas con marcas y Descuentos exclusivos<\/p>\\n<p style=\\\"color: #002f35;\\\">&nbsp;<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">Bachillerato completo<br \/>Buena comunicaci&oacute;n<br \/>Conocimientos b&aacute;sicos de computaci&oacute;n<br \/>Enfoque en el cliente<br \/>Disponibilidad de 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\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for&nbsp;what&rsquo;s&nbsp;next?&nbsp;We&rsquo;re&nbsp;a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And&nbsp;we&rsquo;re&nbsp;proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;<\/p>\\n<p>If&nbsp;you&rsquo;re&nbsp;looking to grow and be inspired, as a<strong>\u202f<\/strong><strong>Customer<\/strong><strong>\u202f<\/strong><strong>Representative in Lisbon Portugal (On-Site)<\/strong>\u202fyou will ensure that performance goals are met across all operations.&nbsp;And that&nbsp;we&nbsp;fulfill client expectations related to operational excellence: high targets&nbsp;regarding&nbsp;quality, efficiency &amp; customer journey improvement.&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<p>We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed. At Concentrix,&nbsp;there&rsquo;s&nbsp;a real career and personal growth potential. 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About 80% of our managers and leaders have been promoted from within!&nbsp;That&rsquo;s&nbsp;why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career&nbsp;you&rsquo;ve&nbsp;always envisioned.&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<p>As a\u202fCustomer Representative, you will:&nbsp;<\/p>\\n<ul>\\n<li>Assist&nbsp;customers through multiple channels (email or phone) enthusiastically and professionally.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Support customers with booking management, cancellations, and billing issues.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Attract potential customers by answering questions about their ongoing requests and their different modalities, suggesting, and adding information about these services to meet the customer's needs.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gather information from new customers and insert it into the platform.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Process and respond to contact requests promptly.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Contribute to creating a commitment to our client's brand.&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Your&nbsp;qualifications<\/strong>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<ul>\\n<li>Have a high level of French (written and oral) and are fluent in English (B2)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Have excellent communication and active listening skills&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Have the ability to&nbsp;identify&nbsp;customers' needs and propose fast solutions&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Are proactivity, self-motivated, and&nbsp;a great team&nbsp;player&nbsp;<\/li>\\n<\/ul>\\n<p>If you feel you&nbsp;don&rsquo;t&nbsp;check every box, we still encourage you to apply.&nbsp;We'll&nbsp;do our best to match you with the right job, whether&nbsp;it&rsquo;s&nbsp;this or another role.&nbsp;<\/p>\\n<p><strong>What&rsquo;s&nbsp;in it for you<\/strong>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<ul>\\n<li>Competitive&nbsp;salary&nbsp;and&nbsp;performance&nbsp;bonus&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Central&nbsp;location&nbsp;in&nbsp;Lisbon, Portugal&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Bring-a-friend (referral) bonus opportunities&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Full paid training on the company and the project&nbsp;you'll&nbsp;be working on&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Career&nbsp;development&nbsp;programs&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong>&nbsp;<\/p>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<p>In accordance with&nbsp;Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.&nbsp;<\/p>\",\"ats_external_id\":\"PT-1059\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-19T00:59:03.643+01:00\",\"created_at\":\"2026-06-18T10:24:51.656+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDU5?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDU5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1108\",\"campaign_id\":\"20578\",\"campaign_title\":\"Associate, Instructional Design R1737463\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Digital Learning Production\",\"street\":\"PHL NCR Makati Work-at-Home\",\"address\":\"PHL NCR Makati Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1229\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Associate, Digital Learning Production\u00a0is responsible for assembling translated versions of eLearning courses using tools such as Articulate Rise, Articulate Storyline, Synthesia, and Vyond. 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The role does not\u00a0require fluency in non\u2011English languages; linguistic accuracy is handled by translators and native\u2011speaker reviewers.\",\"long_description\":\"<p><span><b>Key Responsibilities<\/b><\/span><\/p><ul><li><span>Import translated XLIFF and caption files into authoring tools<\/span><\/li><li><span>Rebuild translated course versions to match the English source<\/span><\/li><li><span>Correct formatting, layout, and timing issues<\/span><\/li><li><span>Sync audio, video, and animations<\/span><\/li><li><span>Implement edits provided by native\u2011speaker reviewers<\/span><\/li><li><span>Collaborate with translators and regional translation reviewers for clarification on complex edits<\/span><\/li><li><span>Conduct technical QA to ensure functional accuracy<\/span><\/li><li><span>Maintain consistency across all language versions<\/span><\/li><li><span>Document processes and contribute to workflow improvements<\/span><\/li><\/ul><p><span><b>Required 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Nous sommes fiers d\u2019\u00eatre r\u00e9guli\u00e8rement r\u00e9compens\u00e9s par des distinctions telles que <\/span><b><span>\u00ab World&#39;s Best Workplaces \u00bb<\/span><\/b><span>, <\/span><b><span>\u00ab Best Companies for Career Growth \u00bb<\/span><\/b><span> et <\/span><b><span>\u00ab Best Company Culture \u00bb<\/span><\/b><span>.<\/span><\/p><p><\/p><h2><b><span>Vos missions<\/span><\/b><\/h2><p><span>Chez Concentrix, nous pla\u00e7ons l\u2019humain au c\u0153ur de chacune de nos actions : nos clients, leurs clients, nos collaborateurs, nos communaut\u00e9s et notre plan\u00e8te.<\/span><br \/>\u00a0<\/p><h3><b><span>Principales responsabilit\u00e9s<\/span><\/b><\/h3><ul><li><span>Participer \u00e0 la mise en \u0153uvre des activit\u00e9s RH, notamment en mati\u00e8re d\u2019engagement des collaborateurs, de relations sociales, de r\u00e9mun\u00e9ration et avantages sociaux, ainsi que de gestion des talents et de la performance.<\/span><\/li><li><span>Recevoir, traiter et r\u00e9pondre aux demandes et pr\u00e9occupations des collaborateurs, en coordination avec les parties prenantes concern\u00e9es si n\u00e9cessaire.<\/span><\/li><li><span>Contribuer \u00e0 la collecte, au suivi, \u00e0 l\u2019analyse et au reporting des principaux indicateurs RH afin d\u2019aider la direction dans sa prise de d\u00e9cision.<\/span><\/li><li><span>Pr\u00e9parer les documents n\u00e9cessaires aux partenaires RH en charge des dossiers li\u00e9s au droit du travail, lorsque requis.<\/span><\/li><li><span>Garantir la tenue de dossiers et de rapports RH pr\u00e9cis et \u00e0 jour concernant les collaborateurs et les diff\u00e9rents processus RH, \u00e0 l\u2019aide des outils SIRH (HRIS), dans le respect des politiques de l\u2019entreprise et de la r\u00e9glementation locale en vigueur.<\/span><\/li><li><span>Apporter un soutien g\u00e9n\u00e9ral \u00e0 l\u2019\u00e9quipe Ressources Humaines et aux parties prenantes associ\u00e9es, selon les besoins.<\/span><\/li><\/ul><p><\/p><h2><span>Votre profil<\/span><\/h2><p><span>Nous accueillons avec enthousiasme des personnes issues d\u2019horizons vari\u00e9s, curieuses, motiv\u00e9es et d\u00e9sireuses d\u2019apprendre. Si vous aimez accompagner les autres et d\u00e9passer les attentes pour offrir une exp\u00e9rience exceptionnelle, vous trouverez pleinement votre place chez Concentrix.<\/span><\/p><p><\/p><h3><span>Vous \u00eates le candidat id\u00e9al si vous :<\/span><\/h3><ul><li><span>Ma\u00eetrisez parfaitement le fran\u00e7ais (langue maternelle ou niveau C1 minimum) et poss\u00e9dez un niveau d\u2019anglais interm\u00e9diaire (B1 minimum).<\/span><\/li><li><span>Disposez de 1 \u00e0 3 ans d\u2019exp\u00e9rience professionnelle.<\/span><\/li><li><span>\u00cates titulaire d\u2019un dipl\u00f4me de niveau Master (souhait\u00e9).<\/span><\/li><li><span>Poss\u00e9dez d\u2019excellentes comp\u00e9tences en communication, \u00e0 l\u2019\u00e9crit comme \u00e0 l\u2019oral.<\/span><\/li><li><span>Ma\u00eetrisez les outils Microsoft Office.<\/span><\/li><li><span>Faites preuve de rigueur, d\u2019organisation et d\u2019un grand sens du d\u00e9tail.<\/span><\/li><\/ul><p><\/p><h2><span>Ce que nous vous offrons<\/span><\/h2><p><span>Chez Concentrix, nous repoussons les limites pour cr\u00e9er des exp\u00e9riences clients qui d\u00e9passent les attentes.<\/span><\/p><p><\/p><h3><span>R\u00e9v\u00e9lez le meilleur de vous-m\u00eame !<\/span><\/h3><p><span>Nous investissons dans le d\u00e9veloppement de nos collaborateurs, car nous sommes convaincus que leur r\u00e9ussite contribue directement \u00e0 celle de nos clients et de leurs propres clients.<\/span><\/p><p><span>Si cette opportunit\u00e9 correspond \u00e0 vos ambitions professionnelles, nous serions ravis d\u2019\u00e9changer avec vous. <\/span><\/p><p><\/p><h2><span>\u00c9galit\u00e9 des chances<\/span><\/h2><p><span>Concentrix est un employeur garantissant l\u2019\u00e9galit\u00e9 des chances.<\/span><\/p><p><span>Nous formons une seule \u00e9quipe, unie \u00e0 l\u2019\u00e9chelle mondiale, et nous nous engageons \u00e0 offrir \u00e0 chaque candidat des opportunit\u00e9s \u00e9quitables ainsi qu\u2019un environnement de travail exempt de toute forme de discrimination ou de harc\u00e8lement. 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The role requires hands-on experience using Global Distribution Systems (GDS) and the ability to manage flight reservations, fare calculations, ticket modifications, and customer inquiries with accuracy and professionalism.<\/p>\\n<p>This role is ideal for customer-focused professionals with previous customer service experience and a strong understanding of airline reservation systems and travel operations.<\/p>\\n<hr \/>\\n<h2>In This Role, You'll:<\/h2>\\n<ul>\\n<li>\\n<p>Deliver high-quality customer support through phone, email, and chat channels.<\/p>\\n<\/li>\\n<li>\\n<p>Assist customers with flight bookings, reservation changes, cancellations, and travel-related inquiries.<\/p>\\n<\/li>\\n<li>\\n<p>Create, modify, and maintain Passenger Name Records (PNRs).<\/p>\\n<\/li>\\n<li>\\n<p>Search, interpret, and explain fare rules and ticket conditions.<\/p>\\n<\/li>\\n<li>\\n<p>Handle ticket exchanges and refunds, including both voluntary and involuntary cases resulting from schedule changes or flight cancellations.<\/p>\\n<\/li>\\n<li>\\n<p>Manage Special Service Requests (SSRs) such as seat selection, baggage requests, meal preferences, and other passenger needs.<\/p>\\n<\/li>\\n<li>\\n<p>Book and manage itineraries for different passenger types, including adults, children, and infants.<\/p>\\n<\/li>\\n<li>\\n<p>Support customers with multi-base pricing across Economy, Premium Economy, and Business Class cabins.<\/p>\\n<\/li>\\n<li>\\n<p>Resolve customer concerns efficiently while maintaining a high level of customer satisfaction.<\/p>\\n<\/li>\\n<li>\\n<p>Accurately document all customer interactions and booking activities.<\/p>\\n<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>Essential Functions \/ Core Responsibilities<\/h2>\\n<ul>\\n<li>\\n<p>Ensure service delivery meets all contractual Key Performance Indicators (KPIs).<\/p>\\n<\/li>\\n<li>\\n<p>Utilize GDS systems to create, modify, price, and manage reservations.<\/p>\\n<\/li>\\n<li>\\n<p>Process ticket exchanges, reissues, and refunds according to airline policies and fare rules.<\/p>\\n<\/li>\\n<li>\\n<p>Review and interpret fare regulations to provide accurate guidance to customers.<\/p>\\n<\/li>\\n<li>\\n<p>Handle complex travel scenarios with professionalism and attention to detail.<\/p>\\n<\/li>\\n<li>\\n<p>Maintain accurate documentation and account records.<\/p>\\n<\/li>\\n<li>\\n<p>Demonstrate empathy, active listening, and strong problem-solving skills in every customer interaction.<\/p>\\n<\/li>\\n<li>\\n<p>Stay up to date with airline policies, procedures, and travel industry standards.<\/p>\\n<\/li>\\n<li>\\n<p>Collaborate with team members and support operational objectives.<\/p>\\n<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>Candidate Profile<\/h2>\\n<h3>Mandatory Requirements<\/h3>\\n<ul>\\n<li>\\n<p>Minimum 6 months of experience in Customer Service.<\/p>\\n<\/li>\\n<li>\\n<p>Previous experience working with a Global Distribution System (GDS) is required.<\/p>\\n<\/li>\\n<li>\\n<p>Excellent English communication skills, both written and verbal.<\/p>\\n<\/li>\\n<li>\\n<p>Ability to work rotational shifts.<\/p>\\n<\/li>\\n<\/ul>\\n<h3>Preferred Skills &amp; Experience<\/h3>\\n<ul>\\n<li>\\n<p>Experience within the travel, airline, or hospitality industry.<\/p>\\n<\/li>\\n<li>\\n<p>Strong understanding of airline reservations and ticketing processes.<\/p>\\n<\/li>\\n<li>\\n<p>Knowledge of:<\/p>\\n<ul>\\n<li>\\n<p>Multi-base pricing (Economy, Premium Economy, Business)<\/p>\\n<\/li>\\n<li>\\n<p>Fare rules interpretation<\/p>\\n<\/li>\\n<li>\\n<p>Ticket exchanges and refunds<\/p>\\n<\/li>\\n<li>\\n<p>Voluntary and involuntary ticket changes<\/p>\\n<\/li>\\n<li>\\n<p>Passenger Name Record (PNR) management<\/p>\\n<\/li>\\n<li>\\n<p>Special Service Requests (SSRs)<\/p>\\n<\/li>\\n<li>\\n<p>Round-trip and multi-passenger bookings<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li>\\n<p>Strong attention to detail and accuracy.<\/p>\\n<\/li>\\n<li>\\n<p>Excellent problem-solving and analytical skills.<\/p>\\n<\/li>\\n<li>\\n<p>Ability to multitask in a fast-paced environment.<\/p>\\n<\/li>\\n<li>\\n<p>Customer-centric mindset with strong interpersonal skills.<\/p>\\n<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>What We Offer<\/h2>\\n<ul>\\n<li>\\n<p>Competitive Salary Package<\/p>\\n<\/li>\\n<li>\\n<p>Transportation Provided<\/p>\\n<\/li>\\n<li>\\n<p>Medical &amp; Social Insurance<\/p>\\n<\/li>\\n<li>\\n<p>Fast-Track Career Growth Opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Professional Development &amp; Continuous Learning<\/p>\\n<\/li>\\n<li>\\n<p>Dynamic and Supportive Work Environment<\/p>\\n<\/li>\\n<li>\\n<p>Exposure to International Travel Operations<\/p>\\n<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>Disclaimer<\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative<\/b> <b>in Barcelona, Malaga or Valencia (on-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Sport Clothing industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As a <b>Customer Service Representative <\/b>on our team, you will:\u00a0\u00a0<\/p><p>- Handle incoming customers contacts (via telephone, email, chat or other automated alerts) and solve users\u2019 demands\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Ensure contractual SLA is maintained\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0\u00a0<\/p><p>- Are proficient or bilingual in Italian and advanced in Dutch and in English<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0<\/b><\/p><p>- Full-time 39 hours\/week, temporary contract: Monday to Friday from 9:00 to 18:00<br \/>- Salary <span>19,623.94<\/span> euros gross\/year &#43; up to 2,400 euros gross\/year in bonus \u00a0<br \/>- Central location in Barcelona, alaga or Valencia<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Bilingual R1739762\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (English-speaking)\u00a0-\u00a0On-site\u00a0- Sport Clothing Industry AM03\u00a0\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Customer Service Representative (English-speaking) - On-site - AM03\",\"long_description\":\"<div><p><b><span><span>Experience the power of a game-changing career\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>looking to grow and be inspired, as a<\/span><\/span><b><span><span>\u00a0<\/span>Customer Service Representative<\/span><\/b><span><span><span>\u00a0<\/span>in Barcelona (on-site), you will be part of our team of<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>who are powering the brands of the future in the Sport Clothing industry.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>Career growth and personal development\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/span><\/span><\/p><p><\/p><\/div><div><p><span><span>As a<span>\u00a0<\/span><\/span><\/span><b><span>Customer Service Representative<span>\u00a0<\/span><\/span><\/b><span><span>on our team, you will:\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Handle incoming customers contacts (via telephone, email, chat or other automated alerts) and solve users\u2019 demands<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Log call details onto call management systems and provide response and resolution within SLA<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Maintain service and product knowledge and expertise associated with applications specific to individual customers<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Ensure contractual SLA is maintained<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Your qualifications\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>Concentrix is a great match if you:\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>- Are proficient in English<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have good disposition to work in a customer service environment<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Can take ownership of, and progress calls to resolution or to escalate call to resolution<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your unique lifestyle:\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- S<\/span>hift: Monday - Friday: 9h-18h or 10h 19h depending on the week<\/span><br \/><span><span>- Salary <\/span>18.052,54<span> euros gross\/year &#43; up to <\/span>2.400\u00a0<span>euros gross\/year in bonus<span>\u00a0<\/span>\u00a0<\/span><\/span><br \/><span><span>- Central location in Barcelona<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Full paid training on the company and the project<span>\u00a0<\/span><\/span><span>you&#39;ll<\/span><span><span>\u00a0<\/span>be working on<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development programs, specialized courses<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Experience the best version of you!\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer\u00a0<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Distributeur mondial  - T\u00e9l\u00e9travail\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le au Portugal (T&eacute;l&eacute;travail)<\/strong>, tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>Aider les clients &agrave; effectuer des t&acirc;ches simples, telles que trouver les heures d'ouverture, ou &agrave; traiter des r&eacute;clamations plus complexes.<\/li>\\n<li>Fournir un service &agrave; la client&egrave;le de premier ordre et aider les clients &agrave; r&eacute;pondre &agrave; toute une s&eacute;rie de d&eacute;fis.<\/li>\\n<li>Travailler pour atteindre des objectifs cl&eacute;s tels que la satisfaction du client et la qualit&eacute;.<\/li>\\n<li>Fournir des informations pr&eacute;cises, valables et compl&egrave;tes en utilisant les m&eacute;thodes\/outils ad&eacute;quats.<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as un niveau &eacute;lev&eacute; de Fran&ccedil;ais (&eacute;crit et oral) et un bon niveau d'Anglais (B2)<\/li>\\n<li>T'as d&rsquo;excellentes comp&eacute;tences en r&eacute;daction et communication<\/li>\\n<li>T'es proactif, ax&eacute; sur les r&eacute;sultats, motiv&eacute; et capable de travailler en &eacute;quipe<\/li>\\n<li>T'es&nbsp;disponible pour des horaires tournants<\/li>\\n<li>T'es de nature analytique et capable d'anticiper les probl&egrave;mes et de trouver des solutions.<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>T&eacute;l&eacute;travail au Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\",\"ats_external_id\":\"PT-1050\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T00:59:05.589+01:00\",\"created_at\":\"2026-06-17T15:36:14.050+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDUw?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDUw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"227\",\"campaign_id\":\"678\",\"campaign_title\":\"Italian | Qonto | Athens | Qonto IT ad2\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Care Italiano \u2013 Fintech | Ibrido ad Atene\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Unisciti a una fintech internazionale in forte crescita e costruisci la tua carriera in un ambiente dinamico e multiculturale \ud83d\udcf1<\/p>\\n<p>Stiamo assumendo <strong>Customer Relations Officer Italofoni <\/strong>per supportare un importante protagonista del settore Fintech che offre soluzioni bancarie digitali innovative per freelance, imprenditori e PMI.<\/p>\\n<p>Con sede ad Atene, questo ruolo ti permette di crescere in un ambiente internazionale e innovativo, con un modello di lavoro ibrido dopo la fase di onboarding.<\/p>\\n<p>Se ti piacciono le relazioni con i clienti e gli ambienti digitali in continua evoluzione, questa opportunit&agrave; &egrave; fatta per te.<\/p>\\n<p><strong>Perch&eacute; unirti a noi?<\/strong><\/p>\\n<p>Entra a far parte di un team internazionale di #GameChangers e contribuisci a offrire un&rsquo;esperienza cliente fluida e di alta qualit&agrave; all&rsquo;interno di una fintech in rapida crescita.<\/p>\\n<p>Supporterai quotidianamente professionisti nella gestione delle loro esigenze bancarie, sviluppando al contempo le tue competenze in un settore innovativo.<\/p>\\n<p><strong>Le tue responsabilit&agrave;<\/strong><\/p>\\n<ul>\\n<li>Gestire le richieste dei clienti (telefono, e-mail, chat)<\/li>\\n<li>Identificare i bisogni dei clienti e proporre soluzioni adeguate<\/li>\\n<li>Garantire una comunicazione chiara e professionale<\/li>\\n<li>Fornire informazioni sui servizi bancari (conti, pagamenti, carte, transazioni)<\/li>\\n<li>Gestire il follow-up dei casi clienti<\/li>\\n<li>Assicurare qualit&agrave;, conformit&agrave; e soddisfazione del cliente<\/li>\\n<\/ul>\\n<p><strong>Cosa rende questo ruolo unico<\/strong><\/p>\\n<p>\ud83c\udfe1 Modello ibrido dopo 3 mesi<\/p>\\n<p>\u23f0 Orari flessibili: 5 giorni a settimana (dal luned&igrave; alla domenica), 8 ore al giorno, tra le 07:00 e le 02:00<\/p>\\n<p>\ud83c\udf81 Bonus di anniversario di 500 &euro; dopo 1 anno<\/p>\\n<p>\ud83d\ude80 Settore fintech in forte crescita<\/p>\\n<p><strong>Profilo del candidato<\/strong><\/p>\\n<ul>\\n<li>Italiano livello C2<\/li>\\n<li>Inglese intermedio apprezzato<\/li>\\n<li>Esperienza nel servizio clienti considerata un plus<\/li>\\n<li>Ottime capacit&agrave; comunicative e orientamento al cliente<\/li>\\n<li>Capacit&agrave; di gestire situazioni con professionalit&agrave;<\/li>\\n<li>Buone competenze di scrittura<\/li>\\n<li>Attitudine dinamica e orientata ai risultati<\/li>\\n<\/ul>\\n<p><strong>Retribuzione &amp; benefit<\/strong><\/p>\\n<p>\ud83d\udcb0 <strong>Compenso<\/strong><\/p>\\n<ul>\\n<li>\\n<div>Retribuzione competitiva compresa tra 15.900 &euro; e 17.490 &euro; lordi annui<\/div>\\n<\/li>\\n<li>Bonus performance fino a 110 &euro;<\/li>\\n<li>14 stipendi all&rsquo;anno<\/li>\\n<li>Buoni pasto fino a 60 &euro; mensili<\/li>\\n<li>Extra per lavoro domenicale e turni notturni (22:00&ndash;02:00)<\/li>\\n<\/ul>\\n<p>\u2708\ufe0f <strong>Trasferimento &amp; inserimento<\/strong><\/p>\\n<ul>\\n<li>Volo e trasporto coperti dall&rsquo;azienda<\/li>\\n<li>Alloggio all&rsquo;arrivo<\/li>\\n<li>Supporto amministrativo completo per l&rsquo;assunzione in Grecia<\/li>\\n<li>Accesso a un prestito dopo 1 mese di lavoro<\/li>\\n<li>100 &euro; aggiuntivi in buoni pasto all&rsquo;arrivo<\/li>\\n<\/ul>\\n<p>\ud83c\udfe2 <strong>Benefit<\/strong><\/p>\\n<ul>\\n<li>Contratto a tempo indeterminato (CDI) dal primo giorno<\/li>\\n<li>Assicurazione sanitaria privata<\/li>\\n<li>Opportunit&agrave; di mobilit&agrave; internazionale<\/li>\\n<li>Eventi aziendali regolari<\/li>\\n<li>Attivit&agrave; sportive e benessere<\/li>\\n<li>Ristorante aziendale<\/li>\\n<\/ul>\\n<p>\ud83c\udf89 <strong>Una vera vita aziendale (non solo un lavoro)<\/strong><\/p>\\n<ul>\\n<li>Iniziative solidali (donazione del sangue)<\/li>\\n<li>Mercatino di Natale ed eventi stagionali<\/li>\\n<li>Summer party<\/li>\\n<li>Concorsi &ldquo;dipendente del mese&rdquo;<\/li>\\n<li>Workshop creativi<\/li>\\n<li>Attivit&agrave; di autodifesa e benessere<\/li>\\n<li>Accesso gratuito alla palestra<\/li>\\n<li>Serate di cinema all'aperto sul rooftop con vista sull&rsquo;Acropoli<\/li>\\n<\/ul>\\n<p>\u26a0\ufe0f <em>Nota: i candidati extra-UE devono possedere un permesso di lavoro valido in Grecia per essere presi in considerazione.<\/em><\/p>\\n<p><em>Concentrix Grecia &egrave; un datore di lavoro che garantisce pari opportunit&agrave;. Concentrix valorizza la diversit&agrave; come risorsa fondamentale e offre pari accesso alle opportunit&agrave; di impiego, indipendentemente da genere, et&agrave;, religione, etnia o qualsiasi altra caratteristica protetta dalle leggi nazionali applicabili.<\/em><\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"GR-678\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-18T02:59:03.700+03:00\",\"created_at\":\"2026-06-17T10:42:51.633+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nzg?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nzg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"it\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1767\",\"campaign_id\":\"1040\",\"campaign_title\":\" Tandem FA O2C SR \/ German \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior O2C Specialist (German-speaking) \u2013 Med Equipment Project\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Senior O2C Specialist in Porto, Portugal (On-Site)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Senior O2C Specialist, you will:<\/p>\\n<ul>\\n<li>Lead, manage and perform O2C operations: order management, billing, collections, cash application, and dispute resolution.<\/li>\\n<li>Prepare and Review AR aging reports, drive collection strategies, and reduce DSO.<\/li>\\n<li>Manage customer and internal stakeholder relationships, resolve escalated disputes, and negotiate payment terms.<\/li>\\n<li>Ensure compliance with Audit\/SOX\/internal controls, accounting standards, IFRS and tax implications.<\/li>\\n<li>Drive process automation, standardization, and efficiency initiatives.<\/li>\\n<li>Support month-end &amp; quarter-end closing, reconciliations, and reporting to senior management.<\/li>\\n<li>Train and mentor junior O2C specialists to build a strong team.<\/li>\\n<li>Collaborate with cross-functional teams (Sales, Logistics, Treasury, Tax).<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in German (written and spoken at C2 level) And proficiency in English (written and spoken at C1 level)<\/li>\\n<li>Have 5&ndash;7 years of experience in O2C \/ AR \/ Finance Operations, with at least 2 years in a supervisory\/lead role.<\/li>\\n<li>Deep knowledge of O2C processes, financial controls, and compliance frameworks.<\/li>\\n<li>Have strong analytical and problem-solving skills.<\/li>\\n<li>Have excellent stakeholder management and negotiation skills.<\/li>\\n<li>Have hands-on experience in ERP systems (SAP\/Oracle\/NetSuite\/Workday).<\/li>\\n<li>Have exposure to global business environments and multi-currency transactions.<\/li>\\n<li>Have leadership and mentoring capabilities.<\/li>\\n<li>Have advanced Excel and Reporting Skills<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Permanent Contract<\/li>\\n<li>Mon-Fri: 9AM-6PM<\/li>\\n<li>Health insurance since day 1<\/li>\\n<li>Relocation assistance included<\/li>\\n<li>Join a start-up project<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1040\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-18T16:48:07.090+01:00\",\"created_at\":\"2026-06-17T10:39:50.517+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQw?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1768\",\"campaign_id\":\"1035\",\"campaign_title\":\"ByteDance GEC - RCS \/ Hungarian \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Hungarian-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Customer Service Representative<\/strong>, you will:<\/p>\\n<ul>\\n<li>Investigate and resolve issues that are reported by buyers\/sellers\/customers\/creators such as checking order and logistics status<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Hungarian (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with call center (voice and non-voice) and service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! 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We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to inbound customer requests, documenting relevant case information<\/li>\\n<li>Assure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels (as assigned)<\/li>\\n<li>Respond appropriately or escalate customers to higher tiers of support as defined and documented<\/li>\\n<li>Collaborate with other technicians to resolve or properly close help tickets<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Finnish (written and oral) and fluent in English (B2)<\/li>\\n<li>Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li>\\n<li>Demonstrate patience when communicating and solving issues<\/li>\\n<li>Keep up with the latest IT and tech-related trends<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-1028\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-17T08:57:42.255+01:00\",\"created_at\":\"2026-06-17T08:56:26.207+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDI4?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDI4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1111\",\"campaign_id\":\"20516\",\"campaign_title\":\"Operations Manager I R1739408\",\"campaign_type\":\"job_application\",\"job_title\":\"Multilingual Operations Manager (German or Italian) (Relocation Support to Poland)\",\"street\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\",\"address\":\"POL Katowice - Global Office Park, Building A2 Flrs 10 thru 13\",\"city\":\"Katowice\",\"state\":\"Silesian\",\"postal_code\":\"40-083\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"Opportunities for Multilingual Operation Managers (German or Italian). Relocate to Katowice and Lead, Scale, and Shape the Future of Operations. \\n\\nAt Concentrix in Katowice, we\u2019re entering an exciting phase of growth and transformation\u2014and we\u2019re looking for an experienced Operations Manager with German or Italian to strengthen our leadership team and drive performance at scale.\\n\\nThis isn\u2019t just another operations role.This is your opportunity to build high-performing teams, influence client strategy, and play a key role in shaping one of our fastest-growing European hubs.\",\"long_description\":\"<p><\/p><p><b>&#x1f680;<\/b><b> Why This Role Stands Out<\/b><\/p><p><b>Own Real Impact<\/b><\/p><p>You\u2019ll lead multiple Team Leaders, <b>drive operational performance, and directly influence client success and revenue outcomes<\/b>.<\/p><p><\/p><p><b>Be Part of a Growing Site<\/b><\/p><p>Katowice is a <b>strategic Concentrix delivery hub<\/b>, expanding across multilingual accounts\u2014meaning <b>visibility, progression, and real leadership scope<\/b>.<\/p><p><\/p><p><b>International Environment<\/b><\/p><p>Work with global clients, cross-functional teams, and a <b>diverse, high-performing workforce<\/b>.<\/p><div><\/div><p><b>&#x1f30d;<\/b><b> Why Relocate to Katowice?<\/b><\/p><p>Katowice is one of Poland\u2019s <b>fastest-growing business cities<\/b>, especially in <b>BPO, tech, and shared services<\/b>.<\/p><ul><li>&#x1f3d9;\ufe0f <b>Modern &amp; Dynamic<\/b> \u2013 A rapidly evolving city with new offices, infrastructure, and investment<\/li><li>&#x1f4b0; <b>Affordable Lifestyle<\/b> \u2013 Lower cost of living vs Krak\u00f3w\/Warsaw with excellent quality of life<\/li><li>\u2708\ufe0f <b>Well Connected<\/b> \u2013 Easy access to major European hubs<\/li><li>&#x1f333; <b>Green &amp; Liveable<\/b> \u2013 Parks, lakes, and outdoor spaces nearby<\/li><li>&#x1f3ad; <b>Vibrant Culture<\/b> \u2013 Events, music festivals, restaurants, and an international community<\/li><\/ul><p>&#x1f449; It\u2019s the perfect blend of <b>career opportunity &#43; lifestyle upgrade<\/b><\/p><p><\/p><p><b>&#x1f511;<\/b><b> What You\u2019ll Be Responsible For<\/b><\/p><p><b>Operational Leadership<\/b><\/p><ul><li>Lead, coach, and develop <b>Team Leaders and their teams<\/b> to consistently exceed KPIs<\/li><li>Drive a <b>high-performance, accountable culture<\/b><\/li><\/ul><p><b>Client &amp; Commercial Ownership<\/b><\/p><ul><li>Own <b>client relationships<\/b>, business reviews, and strategic planning<\/li><li>Translate SLAs into <b>clear operational execution plans<\/b><\/li><\/ul><p><b>Financial Performance<\/b><\/p><ul><li>Manage <b>revenue, forecasting, and cost control<\/b> (billable vs non-billable hours)<\/li><li>Identify opportunities to improve <b>efficiency and profitability<\/b><\/li><\/ul><p><b>Performance &amp; Delivery<\/b><\/p><ul><li>Oversee <b>KPIs, attendance, quality, and productivity metrics<\/b><\/li><li>Act proactively to resolve risks and maintain service excellence<\/li><\/ul><p><b>Continuous Improvement<\/b><\/p><ul><li>Use data insights to <b>optimize processes, improve delivery, and scale operations<\/b><\/li><\/ul><p><\/p><p><b>&#x1f464; What We\u2019re Looking For<\/b><\/p><ul><li>Proven experience as an <b>Operations Manager \/ Senior Team Leader in BPO \/ Contact Centre<\/b><\/li><li>Strong <b>commercial acumen<\/b> (revenue, forecasting, efficiency)<\/li><li>Experience managing <b>international \/ multilingual teams<\/b><\/li><li>Ability to <b>influence clients and senior stakeholders<\/b><\/li><li>Strong coaching and leadership capability<\/li><li>Analytical mindset with a focus on <b>performance improvement<\/b><\/li><\/ul><p><\/p><p><b>Languages<\/b><\/p><ul><li>German: <b>C1\u2013C2<\/b> or<b> <\/b>Italian \u2013 <b>C1-C2<\/b><\/li><li>English: <b>B2\u2013C1<\/b><\/li><\/ul><p><\/p><p><b>&#x1f4b0;\ufe0f<\/b><b> What\u2019s in It for You<\/b><\/p><ul><li>Competitive salary aligned to<b> Ops leadership roles in Poland<\/b><\/li><li><b>Relocation package<\/b> (we support your move to Katowice)<\/li><li>Private healthcare (Luxmed) &#43; life insurance<\/li><li>MyBenefit platform (lifestyle &amp; flexible benefits)<\/li><li>Free language classes<\/li><li>Access to e-learning &amp; leadership development programs<\/li><li>Employee Assistance Program (wellbeing, financial, legal support)<\/li><li>Stable full-time employment (employment contract)<\/li><\/ul><p><\/p><p><b>&#x1f3af; Why Concentrix?<\/b><\/p><p>At Concentrix, we don\u2019t just deliver services\u2014we <b>transform customer experience and build careers<\/b>.<\/p><p>In Katowice, you\u2019ll find:<\/p><ul><li>A <b>growing, ambitious site<\/b> with strong leadership support<\/li><li>Real opportunities for <b>career progression into senior leadership roles<\/b><\/li><li>A culture focused on <b>performance, development, and recognition<\/b><\/li><\/ul><p><\/p><p><b>&#x1f4e9; Ready to Lead and Make an Impact?<\/b><\/p><p>If you\u2019re 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Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement <strong>le n&eacute;&eacute;rlandais aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. <\/strong>\ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. 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Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in&nbsp;<strong>Dutch<\/strong>.&nbsp;&nbsp;<\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>Dutch\u202f<\/strong><strong> <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-674\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-15T02:59:05.538+03:00\",\"created_at\":\"2026-06-16T12:54:25.272+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"229\",\"campaign_id\":\"673\",\"campaign_title\":\"LI \/ Italian \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative with Italian\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you passionate and naturally driven by sales?<br \/>Join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and put your Italian-language sales skills to use in the top professional networking and B2B platform industry.<\/p>\\n<p>No two days will be the same as you deliver valuable and memorable experiences to a wide range of customers representing some of the world&rsquo;s leading brands.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage high-volume of inbound and outbound B2B sales activities, engaging regularly with clients across all stages of the sales funnel.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Engaging clients regularly on video meetings, via phone, email and social media outreach.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify and engage with alternative decision-makers or points of contact, using tools such as Sales Navigator and other lead generation methods.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Actively manage and maintain a healthy sales pipeline, driving prospects through each stage of the funnel.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Qualify leads and transition them seamlessly to the onboarding team to continue the customer journey and buying process.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track and report on daily, monthly, and quarterly performance metrics to support sales targets.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adhere to defined response-time SLAs and follow the required sales cadences at all times.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in English and Italian (spoken and written).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Solid knowledge of business development and qualification methodologies, experience in lead generation would be beneficial.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimum of 1.5 years of sales experience, ideally within the tech or digital advertising space.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong organizational and time-management skills, with the ability to work independently.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comfortably operating in a fast-paced, constantly evolving IT Sales environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience with Salesforce or a similar CRM tool.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Digital advertising knowledge would be considered as an advantage.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full Relocation Support &ndash; including flights, accommodation, and transportation<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Indefinite contract<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive remuneration &ndash; 14 salaries per year<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly performance-based bonus<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Daily meal voucher (Up Hellas Mastercard)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Private health &amp; dental insurance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>International career opportunities through our Mobility Program<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A dynamic, supportive work environment with growth potential<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Employee events &amp; team-building activities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Free gym access, wellness activities, and a rooftop cinema with Acropolis views<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>On-site restaurant to enjoy lunch breaks with colleagues<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-673\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-17T14:24:59.990+03:00\",\"created_at\":\"2026-06-16T12:50:40.546+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzM?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"230\",\"campaign_id\":\"672\",\"campaign_title\":\"B2B Sales \/ Czech \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Czech B2B Sales Representative\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>&nbsp;<\/p>\\n<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Czech<\/strong> and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? 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More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"GR-672\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T17:49:06.255+03:00\",\"created_at\":\"2026-06-16T12:43:03.556+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzI?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"1113\",\"campaign_id\":\"20469\",\"campaign_title\":\"Manager I, Training &amp; Quality R1737902\",\"campaign_type\":\"job_application\",\"job_title\":\"Training and Quality Manager\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"\",\"long_description\":\"<div><h3><b>Job Summary<\/b><\/h3><p>The <b>Training and Quality Manager<\/b> is responsible for overseeing and managing training and quality assurance programs within the organization. This role focuses on developing, implementing, and monitoring initiatives that enhance employee skills and performance while ensuring consistent quality standards across departments.<\/p><p><\/p><h3><b>Key Responsibilities<\/b><\/h3><ul><li><p><b>Training Program Development<\/b><\/p><ul><li>Design and develop training programs aligned with business needs.<\/li><li>Conduct training needs analysis and identify skill gaps.<\/li><li>Collaborate with subject matter experts to create effective learning materials.<\/li><\/ul><\/li><li><p><b>Training Delivery &amp; Facilitation<\/b><\/p><ul><li>Deliver training sessions or coordinate delivery through trainers.<\/li><li>Facilitate workshops, seminars, and virtual training sessions.<\/li><li>Ensure employees acquire the knowledge and skills required for their roles.<\/li><\/ul><\/li><li><p><b>Quality Assurance Processes<\/b><\/p><ul><li>Establish and maintain QA processes and procedures.<\/li><li>Develop quality metrics and performance 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(22h&ndash;02h)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>\u2708\ufe0f Relocalisation &amp; installation<\/p>\\n<ul>\\n<li>Vol et transport pris en charge<\/li>\\n<li>H&eacute;bergement gratuit pendant 1 mois &agrave; l&rsquo;arriv&eacute;e<\/li>\\n<li>Assistance administrative compl&egrave;te pour l&rsquo;embauche en Gr&egrave;ce<\/li>\\n<li>Acc&egrave;s &agrave; un pr&ecirc;t d&egrave;s 1 mois d&rsquo;anciennet&eacute;<\/li>\\n<li>100 &euro; de tickets restaurant additionnels<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>\ud83c\udfe2 Avantages<\/p>\\n<ul>\\n<li>CDI d&egrave;s le premier jour<\/li>\\n<li>Assurance sant&eacute; priv&eacute;e gratuite pour les employ&eacute;s<\/li>\\n<li>Mobilit&eacute; internationale<\/li>\\n<li>Restaurant d&rsquo;entreprise<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e d&egrave;s votre arriv&eacute;e, avec un acc&egrave;s continu &agrave; des programmes de formation pour d&eacute;velopper vos comp&eacute;tences tout au long de votre 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Si vous partagez nos valeurs de reconnaissance, d&rsquo;int&eacute;grit&eacute;, de collaboration et d&rsquo;excellence, rejoignez une &eacute;quipe o&ugrave; votre impact est visible et votre &eacute;volution encourag&eacute;e.<\/p>\\n<p>Veuillez noter que les candidats non ressortissants de l&rsquo;Union europ&eacute;enne doivent disposer d&rsquo;un permis de travail valide en Gr&egrave;ce pour &ecirc;tre &eacute;ligibles.<\/p>\\n<p><strong><em>Concentrix Gr&egrave;ce est un employeur garantissant l&rsquo;&eacute;galit&eacute; des chances.<\/em><\/strong><\/p>\\n<p><strong><em>Nous c&eacute;l&eacute;brons la diversit&eacute; et favorisons un environnement inclusif o&ugrave; chacun b&eacute;n&eacute;ficie d&rsquo;un acc&egrave;s &eacute;quitable aux opportunit&eacute;s professionnelles, ind&eacute;pendamment du genre, de l&rsquo;&acirc;ge, de la religion, de l&rsquo;origine ethnique ou de toute autre caract&eacute;ristique prot&eacute;g&eacute;e par la l&eacute;gislation en vigueur.<\/em><\/strong><\/p>\",\"ats_external_id\":\"GR-669\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-24T02:59:03.461+03:00\",\"created_at\":\"2026-06-15T13:34:53.566+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Njk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Njk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1772\",\"campaign_id\":\"1003\",\"campaign_title\":\" Swile Travel \/ French \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (French-speaking) - Travel Experience\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Advisor in Porto, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Advisor, you will:<\/p>\\n<ul>\\n<li>Respond to customer inquiries via various communication channels&nbsp;(phone, email, chat - TBC).<\/li>\\n<li>Resolve customer issues and complaints efficiently, escalating to supervisors when necessary.<\/li>\\n<li>Assist clients with booking, modifying, and canceling travel arrangements.<\/li>\\n<li>Provide accurate information about travel services, destinations, and company policies.<\/li>\\n<li>Maintain and update customer records in the CRM system.<\/li>\\n<li>Collaborate with team members and other departments to enhance customer service delivery.<\/li>\\n<li>Collect and report customer feedback for service improvement.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of French (written and oral)&nbsp;and fluent in English (B2)<\/li>\\n<li>Have at least 2 years&nbsp;experience in a customer service role, preferably within the travel industry.<\/li>\\n<li>Have GDS experience<\/li>\\n<li>Have a positive attitude and a desire to provide good service<\/li>\\n<li>You're analytical by nature and able to anticipate problems and find solutions.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1003\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-16T00:59:05.670+01:00\",\"created_at\":\"2026-06-15T10:38:52.869+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDAz?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDAz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1114\",\"campaign_id\":\"20411\",\"campaign_title\":\"Sr. Supervisor, Training &amp; Quality R1737228\",\"campaign_type\":\"job_application\",\"job_title\":\"Deputy Manager, Training & Quality\",\"street\":\"IND Visakhapatnam -  Lansum Square, Survey No.30\/3E\/1\",\"address\":\"IND Visakhapatnam -  Lansum Square, Survey No.30\/3E\/1\",\"city\":\"Visakhapatnam\",\"state\":\"Andhra Pradesh\",\"postal_code\":\"530022\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Sr. Supervisor, Training & Quality is responsible for assisting with the analysis, scheduling and implementation of all classroom training and Transactional Monitoring in support of assigned client programs to ensure superior workforce preparation.   They will support Transactional Monitoring clients with multiple programs or lines of businesses which can be across multiple sites\/geos.  This includes supervising the Evaluators and Trainers who support their assigned portfolio. This position cultivates client and departmental relationships resulting in reduced cost, continual performance improvement, and increased revenue. Responsible for the overall direction, coordination, and evaluation of the department.\",\"long_description\":\"<div><p><span>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><p><span>Drive quality excellence across sales-focused LOB operations, ensuring superior customer experience, compliance, and revenue optimization. The role partners closely with sales, operations, and clients to improve conversion, reduce leakage, and enhance overall performance.<\/span><\/p><div><div><\/div><\/div><p><b><span>Key Responsibilities<\/span><\/b><\/p><p><b><span>1. 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Coaching &amp; Capability Building<\/span><\/b><\/p><ul><li>Partner with training teams to design targeted coaching interventions for sales agents.<\/li><li>Conduct calibration sessions and feedback loops to improve agent effectiveness.<\/li><li>Enable teams with best-in-class sales practices and scripts.<\/li><\/ul><p><b><span>4. Client &amp; Stakeholder Management<\/span><\/b><\/p><ul><li>Act as a quality SPOC for clients, presenting performance insights and improvement plans.<\/li><li>Align quality metrics with client expectations and contractual KPIs.<\/li><li>Drive governance through regular reviews and business updates.<\/li><\/ul><p><b><span>5. Compliance<\/span><\/b><\/p><ul><li>Ensure adherence to regulatory and compliance requirements (especially in BFSI\/regulated sales).<\/li><li>Standardize processes to improve consistency, accuracy, and quality of sales interactions.<\/li><\/ul><p><b><span>6. Team Leadership<\/span><\/b><\/p><ul><li>Manage QA teams, ensuring productivity, accuracy, and development.<\/li><li>Foster a culture of quality, accountability, and performance excellence.<\/li><\/ul><div><div><\/div><\/div><p><b><span>Key Metrics \/ KPIs<\/span><\/b><\/p><ul><li>Sales conversion rate<\/li><li>Revenue per interaction<\/li><li>Quality audit scores<\/li><li>Compliance adherence<\/li><li>Reduction in errors and revenue leakage<\/li><\/ul><div><div><\/div><\/div><p><b><span>Qualifications &amp; Skills<\/span><\/b><\/p><ul><li>Graduate<\/li><li>Min 4 years of experience in Training\/Quality within sales\/contact centre environment<\/li><li>Strong understanding of sales processes, call auditing, and coaching methodologies<\/li><li>Expertise in data analytics, reporting<\/li><li>Excellent client communication and stakeholder management skills<\/li><\/ul><div><div><\/div><\/div><p><b><span>Preferred Experience:<\/span><\/b><\/p><div><ul><li>Proven track record of driving measurable sales impact through quality interventions<\/li><\/ul><\/div><ul><li>Exposure to BFSI, telecom, or high-volume sales contact centres<\/li><li>Experience in domestic voice processes - Mandatory<\/li><\/ul><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><p><b><span>Disclaimer:-<\/span><\/b><\/p><p><span>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.<\/span><\/p><div><p><span>\u00a0<\/span><\/p><\/div>\",\"ats_external_id\":\"R1737228\",\"location\":\"Visakhapatnam, Andhra Pradesh\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-08-20T22:04:40.842+08:00\",\"created_at\":\"2026-06-15T02:05:15.427+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDQxMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Vishakhapatnam-Lansum-Square-Survey-No303E1-situated-in-Maddilapalem-Village\/Sr-Supervisor--Training---Quality_R1737228\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training and Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"organization_reference_id\":\"IDAKP\"},\"location\":{\"city\":\"Visakhapatnam\",\"state\":\"Andhra Pradesh\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"530022\",\"primary_location\":{\"id\":\"IN-VIS-LANSM-01\",\"wid\":\"fb9d47fc789a1003c396ec344bbb0000\",\"descriptor\":\"IND Visakhapatnam - 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Hdfcstandard - HDFCSTANDARD\",\"reference_id\":\"HDFCSTANDARD\",\"custom_reference_id\":\"HDFCSTANDARD\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKP\"},{\"wid\":\"740544c0a47f017fba278e2420110184\",\"descriptor\":\"HDFC - INS\",\"reference_id\":\"118_ HDFC- INSHDFC_IND\",\"custom_reference_id\":\"118_ HDFC- INSHDFC_IND\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0183cc08df9f1d112d46\",\"descriptor\":\"TTQ\",\"reference_id\":\"TTQ\",\"custom_reference_id\":\"TTQ\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rameshkumar.hota@concentrix.com\"},\"first_name\":\"Ramesh Hota (097312)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1737228\",\"wid\":\"f8f7dba4555e1011a06d0f8cd8120000\",\"descriptor\":\"Deputy Manager, Training & Quality\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1115\",\"campaign_id\":\"20400\",\"campaign_title\":\"Sr. Professional I, Marketing Development Team R1737903\",\"campaign_type\":\"job_application\",\"job_title\":\"Bilingual Manager Marketing Development Team\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"\",\"long_description\":\"<div><p><b><b>Role Objective<\/b><\/b><br \/>Lead the B2B marketing strategy and execution with primary influence in Mexico, focusing on brand positioning, market visibility, campaigns, content, digital marketing, social media, events, and field marketing. Ensure alignment with business priorities and with the regional and global marketing strategy, while also generating additional impact in Colombia and across Latin America.<\/p><p>The role aims to strengthen the company\u2019s presence primarily in the Mexican market, identify relevant opportunities in key industries, develop awareness and engagement initiatives, and translate the company\u2019s value proposition\u2014including technological and AI solutions\u2014into clear, differentiated messaging for B2B audiences, extending its impact to Colombia and the rest of Latin America.<\/p><p><\/p><p><b><b>Main Responsibilities<\/b><\/b><br \/>Develop and implement the B2B marketing strategy with primary focus on Mexico, aligned with business objectives and regional direction, with the ability to extend initiatives, learnings, and impact to Colombia and the rest of Latin America.<\/p><p>Strengthen the company\u2019s positioning within the technology and services ecosystem in the country. Identify market trends, audience needs, competitive movements, and positioning opportunities. Translate capabilities, solutions, and value propositions into clear, relevant, and differentiated messaging for the Mexican market.<\/p><p><\/p><p><b>Awareness, Campaigns, and Visibility<\/b><br \/>Design and execute marketing initiatives aimed at increasing brand awareness, reputation, and engagement. Lead local campaigns in coordination with regional or global efforts, ensuring adaptation and relevance for Mexico. Drive thought leadership initiatives, content creation, and brand presence in strategic spaces.<\/p><p>Coordinate digital marketing and social media initiatives to strengthen brand visibility, amplify campaigns, promote relevant content, and support the company\u2019s presence among target B2B audiences. Ensure consistency in messaging, storytelling, and brand presence across all touchpoints.<\/p><p><\/p><p><b>Events and Field Marketing<\/b><br \/>Identify relevant events, forums, associations, networking spaces, and platforms for the brand in Mexico. Define the event participation strategy, including brand presence, sponsorships, speaking opportunities, activations, and post-event follow-up.<\/p><p>Coordinate the execution of field marketing activities, webinars, roundtables, and other interaction formats with B2B audiences. 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Opexother - LAGEOCSO\",\"reference_id\":\"LAGEOCSO\",\"custom_reference_id\":\"LAGEOCSO\",\"company_reference_id\":null},{\"wid\":\"d9dc4c0e0e5d101570fe08de53880000\",\"descriptor\":\"W0ZVCX Lageo_Cso\",\"reference_id\":\"W0ZVCX\",\"custom_reference_id\":\"W0ZVCX\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"ana.villamizar@concentrix.com\"},\"first_name\":\"Anacris Villamizar (102597380)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1737903\",\"wid\":\"8f000c702d791010face70078d620000\",\"descriptor\":\"Bilingual Manager Marketing Development Team\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1116\",\"campaign_id\":\"20384\",\"campaign_title\":\"Nurse I R1738713\",\"campaign_type\":\"job_application\",\"job_title\":\"Infirmier (F\/H) - Agadir - Fran\u00e7ais - Exp\u00e9riment\u00e9\",\"street\":\"MAR Agadir - Avenue Hassan II\",\"address\":\"MAR Agadir - Avenue Hassan II\",\"city\":\"Agadir\",\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"Qui sommes-nous ?\\n\\nConcentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p><\/p><p><b>Votre mission <\/b><\/p><p>En tant qu\u2019infirmier(e), vous assurez un r\u00f4le cl\u00e9 \u00e0 travers les missions suivantes\u00a0:\u00a0<\/p><ul><li>Pr\u00e9parer l\u2019examen m\u00e9dical d\u2019embauche des nouvelles recrues et r\u00e9aliser les examens compl\u00e9mentaires sous la supervision du m\u00e9decin du travail<\/li><li>Suivre le d\u00e9ploiement des consultations m\u00e9dicales p\u00e9riodiques des collaborateurs<\/li><li>\u00c9valuer le degr\u00e9 d&#39;urgence d&#39;un accident, administrer les premiers soins et participer \u00e0 la gestion des accidents de travail en coordination avec le service assurance interne<\/li><li>Collaborer \u00e0 la pr\u00e9paration des comit\u00e9s d\u2019hygi\u00e8ne et de s\u00e9curit\u00e9 et assurer le suivi des actions correctives avec les responsables concern\u00e9s<\/li><li>Participer aux enqu\u00eates du comit\u00e9 d\u2019hygi\u00e8ne et de s\u00e9curit\u00e9 et proposer des moyens de pr\u00e9vention et des solutions d\u2019am\u00e9lioration<\/li><li>Appliquer les mesures correctives et de s\u00e9curit\u00e9 et veillant \u00e0 leur respect<\/li><li>Approvisionner la pharmacie du site<\/li><li>Assurer les formations sauveteurs secouristes<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/p><ul><li>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/li><li>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/li><li>Une r\u00e9mun\u00e9ration attractive incluant une prime de performance p\u00e9riodique<\/li><li>Des avantages sociaux exceptionnels :<ul><li>Assurance sant\u00e9<\/li><li>Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/li><li>Service de restauration \u00e0 des prix r\u00e9duits<\/li><li>Salle de sport avec coach d\u00e9di\u00e9 sur place. L\u2019acc\u00e8s y est gratuit (cet avantage est valable dans les sites disposant de salle de sport)<\/li><li>Possibilit\u00e9 d\u2019inscription dans la cr\u00e8che d\u2019entreprise (valable dans les sites qui en disposent) ou de subvention cr\u00e8che<\/li><\/ul><\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p>Nous recherchons des talents qui :<\/p><ul><li>Sont titulaires d\u2019un dipl\u00f4me d\u2019infirmier polyvalent (id\u00e9alement d\u2019Etat)<\/li><li>Disposent d\u2019une exp\u00e9rience r\u00e9ussie dans un poste similaire<\/li><li>Respectent la confidentialit\u00e9 des dossiers qu\u2019ils g\u00e8rent<\/li><li>Ont un bon niveau de communication en fran\u00e7ais \u00e0 l&#39;oral et \u00e0 l&#39;\u00e9crit<\/li><li>Ont de bonnes connaissances en bureautique et MS Office (excel, word..)<\/li><li>Sont reconnus pour leurs qualit\u00e9s relationnelles et sens de l\u2019\u00e9coute<\/li><li>Sont rigoureux, autonomes et organis\u00e9s<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement est inclusif et garantit la s\u00e9lection des meilleurs talents\u00a0: <\/b><\/p><p>Premier \u00e9change avec nos recruteurs afin d\u2019\u00e9valuer l\u2019ad\u00e9quation de votre profil avec les exigences du poste Passation de tests linguistiques en ligne Entretien approfondi avec vos futurs managers\u00a0pour explorer vos comp\u00e9tences et votre int\u00e9r\u00eat pour le poste. 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then get in touch!<\/p>\\n<p><strong>What you'll do as Customer Advisor Associate?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling customer request regarding wide range of sports products via phone and chat<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing accurate information and maintain detailed case notes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Focusing on customer expectations and satisfaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Contributing to reaching individual and team performance targets<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>If you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have fluent level \u043ef Dutch and English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are customer service-oriented<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have strong typing and PC skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are analytical and problem-solving oriented<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexible working hours &ndash; Monday - Saturday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Salary at the amount of 2000 EUR gross with performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly bran discount &amp; additional Peak season incentives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>That's just the beginning. Send us your CV now to open the door to the new career opportunities ahead of you!<\/strong><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p>Know someone perfect for this role? 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Service Representative (remote)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in healthcare.\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p><\/p><p>As a <b>Customer Service Representative<\/b> on our team, you will:\u00a0\u00a0<\/p><p>- Efficiently organize and book appointments for customers\u00a0<\/p><p>- Make outbound calls to follow up on appointments and customer inquiries\u00a0<\/p><p>- Manage multiple tasks and priorities within a fast-paced environment\u00a0<\/p><p>- Perform various back-office tasks to support customer service operations\u00a0<\/p><p>- Provide excellent customer service both via phone and email\u00a0<\/p><p>- Gather and document all necessary information during customer interactions to ensure high-quality service\u00a0<\/p><p>- Continuously update knowledge of the company&#39;s services and procedures\u00a0<\/p><p>- Maintain a professional demeanour, even in stressful situations\u00a0<br \/>\u00a0<\/p><p><b>Your qualifications<\/b>\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b>\u00a0<\/p><p>- Are proficient or bilingual in Portuguese and Spanish<\/p><p>- Possess excellent organizational, listening and communication skills\u00a0<br \/>- Are detail oriented, open-minded, communicative and adaptable to different types of customers\u00a0<\/p><p>- Can work effectively in a fast-paced, multitasking environment\u00a0<\/p><p><\/p><p><b>It will be a plus if you have:<\/b>\u00a0<\/p><p>- Interest in the healthcare industry\u00a0<br \/>- Previous experience in customer service or Backoffice\u00a0<br \/>- Experience with Salesforce\u00a0<\/p><p>If you feel you don\u2019t check every box, we encourage you to apply anyway. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:\u00a0<\/p><p>- Full-time 39 hours\/week indefinido<b> <\/b>contract: Monday to Friday, rotative between 08:00 - 19:00)<br \/>- Salary 20.162 gross\/year &#43; up to 1800 euros gross\/year in bonus\u00a0<br \/>- Central location in Barcelona<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs, specialized courses, and language classes \u00a0<br \/>\u00a0\u00a0<\/p><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is an equal opportunity employer\u00a0<\/b>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Financial Accounting Officer<\/strong> <strong>in Porto, Portugal (On-Site)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Financial Accounting Officer, you will:<\/p>\\n<ul>\\n<li>Audit and process expense claims, ensure workflow approvals, reconcile payment discrepancies, and manage end-to-end payment completion at the bank level.<\/li>\\n<li>Handle vendor setup and maintenance, including processing change requests and overseeing the vendor approval process.<\/li>\\n<li>Perform 2-3 way invoice matching (PO, receipt, invoice), resolve mismatches, authorize payments, and ensure timely and accurate disbursements.<\/li>\\n<li>Monitor outstanding PO and non-PO invoices, process accruals, review Vendor Aging and Payments Reports, and resolve open balances.<\/li>\\n<li>Post and settle intercompany (I\/C) invoices, reconcile I\/C AP-AR balances, and manage outstanding I\/C purchase orders.<\/li>\\n<li>Monitor AR aging, follow up on overdue accounts, apply cash receipts, and escalate unresolved accounts as needed.<\/li>\\n<li>Coordinate with internal teams to resolve billing holds or discrepancies, manage manual billing tasks (e.g., trial pumps, credit notes), and handle sales tracing credits.<\/li>\\n<li>Respond to AR-related inquiries from distributors and customers, ensuring timely and professional resolution.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in English (written and spoken at C2 level)&nbsp;<\/li>\\n<li>Have at least 6 months of experience in accounts payable, accounts receivable, billing and collections<\/li>\\n<li>Have a solid grasp of end-to-end financial processes<\/li>\\n<li>Have strong ability to identify discrepancies, resolve payment and invoice issues, and perform accurate reconciliations<\/li>\\n<li>Can manage multiple tasks, prioritize workload, and independently follow up on pending transactions or unresolved items<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Permanent Contract<\/li>\\n<li>Mon-Fri: 9AM-6PM<\/li>\\n<li>Health insurance since day 1<\/li>\\n<li>Relocation assistance included<\/li>\\n<li>Join a start-up project<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-994\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-16T00:59:05.640+01:00\",\"created_at\":\"2026-06-12T14:39:33.965+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OTQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1774\",\"campaign_id\":\"993\",\"campaign_title\":\" Tandem FA O2C JR \/ German \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Junior O2C Specialist (German-speaking) \u2013 Med Equipment Project\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Junior O2C Specialist in Porto, Portugal (On-Site)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Junior O2C Specialist, you will:<\/p>\\n<ul>\\n<li>Process customer orders accurately and in a timely manner.<\/li>\\n<li>Generate invoices and credit notes ensuring compliance with company policies.<\/li>\\n<li>Perform daily cash application of customer payments.<\/li>\\n<li>Monitor AR aging reports and follow up with customers for overdue invoices.<\/li>\\n<li>Support resolution of simple customer queries and escalate complex disputes.<\/li>\\n<li>Assist in reconciliations, month-end &amp; quarter-end closing, and audit requirements.<\/li>\\n<li>Maintain updated customer master data in ERP.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in German (written and spoken at C2 level) And proficiency in English (written and spoken at C1 level)<\/li>\\n<li>Have 2&ndash;5 years of experience in Accounts Receivable \/ O2C \/ Finance Operations.<\/li>\\n<li>Have knowledge of accounting and finance principles.<\/li>\\n<li>Have good analytical skills and knowledge of MS Excel (v-lookups, pivot tables preferred).<\/li>\\n<li>Are familiar with ERP systems (SAP\/Oracle\/NetSuite) is a plus.<\/li>\\n<li>Have excellent communication and interpersonal skills.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Permanent Contract<\/li>\\n<li>Mon-Fri: 9AM-6PM<\/li>\\n<li>Health insurance since day 1<\/li>\\n<li>Relocation assistance included<\/li>\\n<li>Join a start-up project<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>Junior O2C Specialist (German-speaking) &ndash; Med Equipment Project<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-993\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-15T00:59:05.923+01:00\",\"created_at\":\"2026-06-12T14:19:15.237+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OTM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"424\",\"campaign_id\":\"303\",\"campaign_title\":\"CNP KYC\/ French \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Analist KYC cu Franceza - Bucuresti, on-site\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div class=\\\"jobs-show-main-description__section\\\">\\n<p>Daca doresti sa te dezvolti si sa fii inspirat, in calitate de <strong>Analist KYC cu limba Franceza &ndash; Bucuresti, on-site<\/strong>, vei face parte din echipa noastr\u0103 de inovatori pentru clientul nostru, o companie de asigurari de top din Franta, Europa si Brazilia, care ofer\u0103 produse de asigurare de viata, pensii, riscuri personale, sanatate si servicii.<\/p>\\n<p>&nbsp;<\/p>\\n<p><br \/><strong>Crestere profesionala si dezvoltare personala<\/strong><\/p>\\n<p>Iti vom oferi toata pregatirea, tehnologiile de ultima generatie si sprijinul continuu de care ai nevoie pentru a reusi. La Concentrix, exista un potential real de crestere profesionala si personala. De fapt, aproximativ 85% dintre managerii si liderii nostri au fost promovati din interior! De aceea, oferim o gama de programe GRATUITE de invatare si dezvoltare a leadershipului, concepute pentru a te indruma catre genul de cariera pe care ti-ai imaginat-o &icirc;ntotdeauna.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>\ud83c\udfafCe vei face &icirc;n acest rol<\/strong><\/p>\\n<p>In calitate de<strong> Analist KYC<\/strong> in echipa noastra, vei:<\/p>\\n<ul>\\n<li>Efectua investigatii specifice procesului Know Your Customer (KYC)<\/li>\\n<li>Urma diverse fluxuri pas cu pas, care includ o analiza a activit\u0103tii contului, bazata pe cercetari interne si externe<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>\ud83c\udfafCalificarile tale<\/strong>\ufe00\ufe05\ufe0b\ufe0d\ufe0d\ufe0d\ufe00\ufe02\u200b\ufe02\ufe06\ufe04\ufe04\u200b\ufe01\ufe01\ufe0e\ufe0c\u200b\ufe08\ufe02\ufe07\ufe0d\u200b\ufe08\ufe06\ufe05\ufe0f\ufe0a\ufe04\ufe08\ufe0c\ufe0a\ufe0e\ufe02\ufe0e<br \/><br \/>Ti se va potrivi perfect rolul de <strong>Analist KYC <\/strong>daca ai:<\/p>\\n<ul>\\n<ul>\\n<li>Un nivel avansat de limba Franceza<\/li>\\n<\/ul>\\n<\/ul>\\n<ul>Atentie buna la detalii, capacitate de concentrare si flexibilitate&nbsp;\\n<li>Gandire critica, putere de decizie, rigurozitate, bune cunostinte tehnice (PC, typing)<\/li>\\n<li>Atitudine pentru rezolvarea problemelor, orientare catre solutii<\/li>\\n<li>Disponibilitate de a lucra de la sediul nostru din Bucuresti<\/li>\\n<\/ul>\\n<p><br \/><br \/><strong>Poate reprezenta un avantaj daca ai:<\/strong><\/p>\\n<ul>\\n<li>Cunostinte de operatiuni de frauda, credit comercial, investigatii privind platile<\/li>\\n<li>Ai experienta anterioara (chiar si de scurta durata) in servicii financiare sau asigurari<\/li>\\n<li>O diplom\u0103 de studii intr-un domeniu specific (facultate de profil Fintech sau financiar, economie etc.)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>\ud83c\udfafCe iti oferim<\/strong><\/p>\\n<ul>\\n<li>Bonus de performanta<\/li>\\n<li>Beneficii flexibile<\/li>\\n<li>Bonusuri pentru recomandarea prietenilor<\/li>\\n<li>Training platit integral despre companie \u0219i proiectul la care vei lucra<\/li>\\n<li>Programe de dezvoltare profesionala, cursuri specializate si cursuri de limbi straine<\/li>\\n<li>Oportunitatea de a <strong>construi experienta<\/strong> in domeniul asigurarilor&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <strong>Concentrix este un angajator care ofer\u0103 \u0219anse egale<\/strong><\/li>\\n<\/ul>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Suntem uni\u021bi cu m&acirc;ndrie ca o singur\u0103 echip\u0103, o singur\u0103 companie, la nivel global. Ne angaj\u0103m s\u0103 oferim \u0219anse egale de angajare tuturor candida\u021bilor \u0219i un mediu de lucru lipsit de discriminare \u0219i h\u0103r\u021buire. Toate practicile noastre de recrutare se bazeaz\u0103 pe nevoile afacerii, cerin\u021bele postului \u0219i calific\u0103rile profesionale, f\u0103r\u0103 a \u021bine cont de ras\u0103, v&acirc;rst\u0103, identitate de gen, orientare sexual\u0103, religie, etnie, statut familial sau parental, origine na\u021bional\u0103, dizabilitate sau orice alt\u0103 clasificare protejat\u0103 de legisla\u021bia na\u021bional\u0103 aplicabil\u0103.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">&nbsp;<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>Eligibilitate<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">&Icirc;n conformitate cu legisla\u021bia din Rom&acirc;nia, doar candida\u021bii care sunt autoriza\u021bi legal s\u0103 lucreze &icirc;n Rom&acirc;nia vor fi lua\u021bi &icirc;n considerare pentru aceast\u0103 pozi\u021bie.<\/p>\\n<\/div>\",\"ats_external_id\":\"RO-303\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-20T16:11:53.829+03:00\",\"created_at\":\"2026-06-12T13:31:54.779+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDM?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"1775\",\"campaign_id\":\"991\",\"campaign_title\":\" Harley-Davidson \/ Italian \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Italian-speaking) - Iconic Motorcycle Brand\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>This is more than a customer service role&mdash;it&rsquo;s a chance to build a career while working closely with a globally admired motorcycle brand, where passion, performance, and customer experience ride side by side.<\/strong><\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Manage inbound calls, as well as real-time\u202fchat,&nbsp;email\u202fsupport,&nbsp;and social media,&nbsp;ensuring every interaction feels like a professional and friendly greeting.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Act as the primary liaison for members. You will provide information on programs, membership benefits, and&nbsp;assist&nbsp;with new member orientations.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Answer detailed questions regarding&nbsp;Motor Clothes, general merchandising, and parts and accessories (P&amp;A).&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Inform the community about upcoming rallies, local shop events, and social gatherings to drive engagement and ridership.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Assist&nbsp;in managing contacts from dealerships, providing support for \\\"how-to\\\" questions, and&nbsp;facilitating&nbsp;partnerships within the network.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Address customer complaints with empathy and a \\\"Make Things Right\\\" attitude to ensure continued brand loyalty.&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Italian and fluent in English (B2) - Both languages written and oral<\/li>\\n<li>Are genuinely passionate about motorcycles.\u202f&nbsp;(Active riders and motorcycle enthusiasts are strongly preferred)<\/li>\\n<li>Have good typing and computer skills (MS Office applications)<\/li>\\n<li>Are tech-savvy, with the ability to quickly learn new software and tools<\/li>\\n<li>Have the ability to explain complex concepts clearly and concisely<\/li>\\n<li>Previous experience in a customer service center is an advantage, but not required<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-991\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-12T12:07:23.288+01:00\",\"created_at\":\"2026-06-12T12:05:35.962+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OTE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1117\",\"campaign_id\":\"20338\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1738483\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Data Analyst\",\"street\":\"USA NE Work-at-Home\",\"address\":\"USA NE Work-at-Home\",\"city\":\"USA\",\"state\":\"Nebraska\",\"postal_code\":\"68501\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>Role: Sr Data Analyst<\/b><\/p><p><b>Location: Omaha, NE (Onsite \u2013 5 days a week)<\/b><\/p><p><\/p><p>We are looking for a Senior Data Analyst to lead reporting and analytics efforts across operations. This role will focus on building scalable, accurate reporting, identifying insights from operational data, and enabling data-driven decisions across business and technology teams.<\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p>Design and build end-to-end reporting solutions, including dashboards, recurring reports, and ad-hoc analysis aligned to business needs.<\/p><\/li><li><p>Partner with stakeholders across\u00a0Operations, DQAS, OPCC, and Technology teams\u00a0to define reporting requirements and KPIs.<\/p><\/li><li><p>Develop and maintain data models and pipelines to support reliable reporting.<\/p><\/li><li><p>Analyze large datasets to identify trends, anomalies, and opportunities for operational improvement.<\/p><\/li><li><p>Own data quality validation and ensure accuracy across reporting outputs.<\/p><\/li><li><p>Translate complex data into clear, actionable insights for leadership.<\/p><\/li><li><p>Drive standardization and automation of reporting processes to reduce manual effort.<\/p><\/li><li><p>Support incident analysis by providing data-backed root cause insights.<\/p><\/li><li><p>Collaborate with engineering teams on data sourcing, transformations, and performance optimization.<\/p><\/li><\/ul><p><b>Required Skills<\/b><\/p><ul><li><p>Strong\u00a0SQL\u00a0skills, including complex joins, performance tuning, and data validation.<\/p><\/li><li><p>Experience with data visualization tools such as\u00a0Power BI, Tableau, or similar platforms.<\/p><\/li><li><p>Proficiency in data wrangling and analysis using\u00a0Python or R.<\/p><\/li><li><p>Experience working with large datasets and data warehouse platforms such as\u00a0Snowflake, Azure, Hadoop, or similar technologies.<\/p><\/li><li><p>Understanding of\u00a0ETL\/ELT pipelines\u00a0and data modeling concepts.<\/p><\/li><li><p>Strong\u00a0Excel\u00a0skills for ad-hoc analysis and validation work.<\/p><\/li><li><p>Experience with\u00a0data quality frameworks\u00a0and validation techniques.<\/p><\/li><\/ul><p><b>Preferred Skills<\/b><\/p><ul><li><p>Experience with\u00a0operational or real-time reporting environments.<\/p><\/li><li><p>Familiarity with\u00a0railroad, logistics, or transportation data.<\/p><\/li><li><p>Exposure to the\u00a0Azure data stack, including\u00a0ADF, Synapse, and Databricks.<\/p><\/li><li><p>Understanding of\u00a0event-driven systems\u00a0and\u00a0streaming data.<\/p><\/li><\/ul><p><b>Soft Skills<\/b><\/p><ul><li><p>Strong stakeholder communication and the ability to translate data into business impact.<\/p><\/li><li><p>Ability to work across business and technology teams without formal authority.<\/p><\/li><li><p>Highly analytical with a strong problem-solving mindset.<\/p><\/li><li><p>Self-driven and able to operate in ambiguous and fast-paced environments.<\/p><\/li><\/ul><p><b>Qualifications<\/b><\/p><ul><li><p>Bachelor\u2019s degree in\u00a0Data Science, Computer Science, Statistics, Engineering, or a related field.<\/p><\/li><li><p>7&#43; years\u00a0of experience in data analytics or reporting roles.<\/p><\/li><li><p>Proven experience building\u00a0enterprise-grade reporting solutions.<\/p><\/li><\/ul><p><\/p><p>The base salary for this position is $ 92,250 to $125,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 06\/14\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>#LI-Onsite<br \/>#Omaha<br \/>#Nebraska<br \/>\u00a0<\/p><p><br \/>\u00a0<\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1738483\",\"location\":\"USA, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-06-12T06:09:55.313+08:00\",\"created_at\":\"2026-06-12T00:54:35.422+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDMzOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Senior-Data-Analyst_R1738483\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68501\",\"primary_location\":{\"id\":\"US-WAH-NEBRA-00\",\"wid\":\"b67da9176e3d1062f9deb274e110bde2\",\"descriptor\":\"USA NE Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shaik.ahamed1@concentrix.com\"},\"first_name\":\"Ahamed, Shaik\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"103385864\",\"wid\":\"864855068eed102625af2f3703330000\",\"descriptor\":\"Shaik Ahamed (103385864)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375693\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Senior-Data-Analyst_R1738483\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Senior-Data-Analyst_R1738483\/apply\",\"job_requisition_id\":\"R1738483\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"9d3f7de1c62c10088c18a99e7bae0000\",\"descriptor\":\"COGS (CORP) CAT Data & Analytics SL\",\"reference_id\":\"CATDATAANA-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - 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You&rsquo;ll work with a respected superannuation partner within the financial sector, helping members feel confident about their future.<\/p>\\n<p>&nbsp;<\/p>\\n<p>\ud83d\udd53 Hours: Monday&ndash;Friday, 8AM&ndash;8PM (rotating roster)<\/p>\\n<p>\ud83d\udcb0 Pay: $29.45\/hr + 12% super + penalties<\/p>\\n<p>\ud83d\udcda Training: 2 weeks of paid, hands-on learning<\/p>\\n<p>\ud83c\udfe2 Onsite Role |&nbsp;<strong>Permanent Employment<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<h2>What you&rsquo;ll be doing<\/h2>\\n<p>&bull; Provide outstanding service to members across&nbsp;<strong>phone, chat, and email<\/strong><\/p>\\n<p>&bull; Listen with&nbsp;<strong>empathy<\/strong>&nbsp;and offer tailored solutions<\/p>\\n<p>&bull; Navigate multiple systems to&nbsp;<strong>resolve enquiries<\/strong>&nbsp;accurately<\/p>\\n<p>&bull; Maintain confidentiality and&nbsp;<strong>professionalism<\/strong>&nbsp;in every interaction<\/p>\\n<p>&nbsp;<\/p>\\n<h2>Who you are<\/h2>\\n<p>&bull; Strong communicator with natural empathy<\/p>\\n<p>&bull; Tech-savvy and quick to learn new systems<\/p>\\n<p>&bull; Resilient and adaptable in a fast-paced environment<\/p>\\n<p>&bull; Prior contact centre experience is great&mdash;but your attitude matters most!<\/p>\\n<p>&nbsp;<\/p>\\n<h2>Why you&rsquo;ll love it here<\/h2>\\n<p>\u2728&nbsp;<strong>Permanent stability<\/strong>&nbsp;and growth opportunities<\/p>\\n<p>\ud83c\udf93&nbsp;<strong>Continuous learning<\/strong>&nbsp;through Concentrix Uni &amp; LinkedIn Learning<\/p>\\n<p>\ud83c\udfc6&nbsp;<strong>Supportive culture,<\/strong>&nbsp;recognition programs &amp; wellbeing benefits<\/p>\\n<p><br \/><strong>APPLY NOW!&nbsp;<\/strong>and embark on a rewarding career journey with us at Concentrix!<\/p>\\n<p>*Applicants must be at least 18 years of age, have full working rights in Australia and ability to complete background and police checks.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is dedicated to creating an inclusive and supportive work environment that values diversity in all forms. 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As one of the world's leading customer engagement and service delivery organisations, we help some of Australia's most recognised brands deliver exceptional support to their customers. We're looking for Customer Service Officers who are passionate about helping people and creating positive outcomes. In this call centre position, you will be supporting customers across phone, email and chat channels while resolving enquiries and delivering high-quality service.<\/p>\\n<h3>Why Join Concentrix?<\/h3>\\n<p>At Concentrix, our people are at the heart of everything we do. We create environments where individuals can learn, grow and build meaningful careers.<\/p>\\n<p>When you join us, you'll become part of a global organisation that values:<\/p>\\n<ul>\\n<li>Career progression and internal development opportunities<\/li>\\n<li>Comprehensive training and ongoing coaching<\/li>\\n<li>Recognition and reward programs<\/li>\\n<li>A diverse, inclusive and supportive workplace<\/li>\\n<li>A culture built on teamwork, integrity and putting people first<\/li>\\n<li>The opportunity to work with some of Australia's most recognised brands<\/li>\\n<\/ul>\\n<p>Whether you're starting your customer service career or looking for your next opportunity, we'll provide the tools, support and development to help you succeed.<\/p>\\n<h3>About the Role<\/h3>\\n<p>As a Customer Service Officer, you'll be the first point of contact for customers, helping resolve enquiries, provide information and deliver outstanding service experiences.<\/p>\\n<p>No two days are the same. You'll be:<\/p>\\n<ul>\\n<li>Assisting customers via phone, email and chat<\/li>\\n<li>Listening carefully to customer needs and finding solutions<\/li>\\n<li>Managing customer records accurately<\/li>\\n<li>Helping customers access services and digital channels<\/li>\\n<li>Resolving complaints and enquiries with empathy and professionalism<\/li>\\n<li>Working collaboratively with your team to achieve service goals<\/li>\\n<li>Onsite position, based Ballarat University Drive&nbsp;<\/li>\\n<\/ul>\\n<h3>What You'll Bring<\/h3>\\n<p>We're looking for people who genuinely enjoy helping others and are committed to delivering great customer experiences.<\/p>\\n<p>You'll have:<\/p>\\n<ul>\\n<li>Strong communication and interpersonal skills<\/li>\\n<li>A positive, customer-focused attitude<\/li>\\n<li>Confidence using computers and navigating multiple systems<\/li>\\n<li>Excellent attention to detail<\/li>\\n<li>The ability to follow processes while thinking on your feet<\/li>\\n<\/ul>\\n<h3>What's in It for You?<\/h3>\\n<p>\u2705 Paid training and ongoing support<br \/>\u2705 Career pathways across a global organisation<br \/>\u2705 Recognition and reward programs<br \/>\u2705 Supportive team culture<br \/>\u2705 Full-time, part-time and casual opportunities available<br \/>\u2705 Be part of a company that genuinely invests in its people<\/p>\\n<h3>Ready to Join Us?<\/h3>\\n<p>If you're passionate about helping people, enjoy solving problems and want to build a career with a company that values its employees, we'd love to hear from you.<\/p>\",\"ats_external_id\":\"AU-304\",\"location\":\"Victoria\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-27T09:59:02.656+10:00\",\"created_at\":\"2026-06-11T21:33:25.922+10:00\",\"latitude\":\"-37.5621587\",\"longitude\":\"143.8502556\",\"landing_page_url\":\"https:\/\/concentrix-australia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDQ?\",\"apply_url\":\"https:\/\/concentrix-australia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-australia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"21\",\"relevance_score\":\"1\"},{\"id\":\"2024\",\"campaign_id\":\"301\",\"campaign_title\":\"GTM ROBINA\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist - Call Centre\",\"street\":\"\",\"address\":\"\",\"city\":\"Robina\",\"state\":\"City of Gold Coast\",\"postal_code\":\"4226\",\"region\":\"Queensland\",\"country\":\"Australia\",\"short_description\":\"Robina: Fulltime & Part Time: Join a team that values great service, supports your growth, and gives you the opportunity to make a positive impact with every customer interaction.\",\"long_description\":\"<p>At Concentrix, we believe great customer service can change someone's experience for the better. As one of the world's leading customer engagement and service delivery organisations, we help some of Australia's most recognised brands deliver exceptional support to their customers. We're looking for Customer Service Officers who are passionate about helping people and creating positive outcomes. In this call centre position, you will be supporting customers across phone, email and chat channels while resolving enquiries and delivering high-quality service.<\/p>\\n<h3>Why Join Concentrix?<\/h3>\\n<p>At Concentrix, our people are at the heart of everything we do. We create environments where individuals can learn, grow and build meaningful careers.<\/p>\\n<p>When you join us, you'll become part of a global organisation that values:<\/p>\\n<ul>\\n<li>Career progression and internal development opportunities<\/li>\\n<li>Comprehensive training and ongoing coaching<\/li>\\n<li>Recognition and reward programs<\/li>\\n<li>A diverse, inclusive and supportive workplace<\/li>\\n<li>A culture built on teamwork, integrity and putting people first<\/li>\\n<li>The opportunity to work with some of Australia's most recognised brands<\/li>\\n<\/ul>\\n<p>Whether you're starting your customer service career or looking for your next opportunity, we'll provide the tools, support and development to help you succeed.<\/p>\\n<h3>About the Role<\/h3>\\n<p>As a Customer Service Officer, you'll be the first point of contact for customers, helping resolve enquiries, provide information and deliver outstanding service experiences.<\/p>\\n<p>No two days are the same. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative in Barcelona (On-site),<\/strong> you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Service Representative on our team, you will:&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Take incoming customer contacts (via telephone, email, chat other automated alerts) and solve users&rsquo; demands&nbsp;<br \/>- Log call details onto call management systems and provide response and resolution within SLA&nbsp;<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers&nbsp;<br \/>- Escalate potential service issues initially with Mentor&nbsp;<br \/>- To follow all the processes and procedures of the project&nbsp;<br \/>- Ensure contractual SLA is maintained&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>- Have a proficient or bilingual level of Dutch and German, and advanced level of English&nbsp;<br \/>- Have good disposition to work in a customer service environment&nbsp;<br \/>- Have customer care skills &ndash; ability to listen to and understand the customers&rsquo; need&nbsp;<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your <strong>unique lifestyle:&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>- Full-time 39 hours\/week permanent contract: rotative between Monday and Saturday, between 09.00 to 20.00<br \/>- Salary 23.786,68 euros gross\/year + up to 2 000 euros gross\/year in bonus&nbsp;<br \/>- Central location in Barcelona<br \/>- Bring-a-friend (referral) bonus opportunities&nbsp;<br \/>- Full paid training on the company and the project you'll be working on&nbsp;<br \/>- Career development programs, specialized courses, and language classes&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer&nbsp;<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<br \/><strong>R1738424<\/strong><\/p>\",\"ats_external_id\":\"R1738424\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-07-23T10:32:27.647+02:00\",\"created_at\":\"2026-06-11T16:04:53.690+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTY\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"language\":[],\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"ed6679eff10210040dff65c5cf000000\",\"address\":\"sofia.bentodematosferreira@concentrix.com\"},\"last_name\":\"Bento De Matos Ferreira\",\"first_name\":\"Sofia\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"102540447\",\"wid\":\"da7d7d2449a21010382b12ae06150001\",\"descriptor\":\"Sofia Bento De Matos Ferreira (102540447)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2942\",\"wid\":\"d12bd1e1f0d5012e29565e5fea17e7ee\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-376276\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Representative--Dutch---German-Speaking----On-Site-NW02_R1738424\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Customer-Representative--Dutch---German-Speaking----On-Site-NW02_R1738424\/apply\",\"job_requisition_id\":\"R1738424\"}],\"organizations\":[{\"wid\":\"494c1b495ebc101fca697bf909550000\",\"descriptor\":\"20103 - Newage - WHSBTSPAIN220\",\"reference_id\":\"WHSBTSPAIN220\",\"custom_reference_id\":\"WHSBTSPAIN220\"},{\"wid\":\"5177aea6045b103a4e98ae377ba20000\",\"descriptor\":\"W0ZQX3 P_Sbt_Spain_Newage\",\"reference_id\":\"W0ZQX3\",\"custom_reference_id\":\"W0ZQX3\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"fc28360e8ea110040a4c20062e5c0002\",\"address\":\"oriol.marquinez@concentrix.com\"},\"last_name\":\"Marquinez\",\"first_name\":\"Oriol\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1738424\",\"wid\":\"0274b760497f10210b940c2b86270000\",\"descriptor\":\"R1738424 Customer Representative (Dutch & German-Speaking) - On Site NW02 (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"ed6679eff10210040dff65c5cf000000\",\"address\":\"sofia.bentodematosferreira@concentrix.com\"},\"last_name\":\"Bento De Matos Ferreira\",\"first_name\":\"Sofia\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"553\",\"campaign_id\":\"133\",\"campaign_title\":\"Open ad \/ Latvian \/ Latvia\",\"campaign_type\":\"job_application\",\"job_title\":\"Pievienojies n\u0101kotnes karjeras iesp\u0113j\u0101m!\",\"street\":null,\"address\":null,\"city\":\"Latvia\",\"state\":null,\"postal_code\":null,\"region\":\"Latvia\",\"country\":\"Latvia\",\"short_description\":\"Pievienojies Concentrix Latvija komandai! \",\"long_description\":\"<div class=\\\"x_elementToProof\\\"><span data-olk-copy-source=\\\"MessageBody\\\">Ja Tevi interes\u0113 n\u0101kotnes karjeras iesp\u0113jas Concentrix, tad esi non\u0101cis \u012bstaj\u0101 viet\u0101! &Scaron;\u012b ir Tava iesp\u0113ja ies\u016bt\u012bt savu pieteikumu, kas tiktu izskat\u012bts n\u0101kotnes vakanc\u0113m, kas atbild\u0113s&nbsp;<\/span>Tav\u0101m prasm\u0113m, pieredzei un v\u0113lm\u0113m.<\/div>\\n<div class=\\\"x_elementToProof\\\">&nbsp;<\/div>\\n<div class=\\\"x_elementToProof\\\"><strong>Par mums:<\/strong><\/div>\\n<div class=\\\"x_elementToProof\\\">Concentrix ir pasaules l\u012bderis klientu pieredzes (CX) un biznesa pakalpojumu jom\u0101. M\u0113s pal\u012bdzam da\u017eiem no pasaul\u0113 paz\u012bstam\u0101kajiem z\u012bmoliem stiprin\u0101t attiec\u012bbas ar klientiem, nodro&scaron;inot klientu apkalpo&scaron;anu, tehnisko atbalstu, p\u0101rdo&scaron;anu, digit\u0101los risin\u0101jumus, m\u0101ksl\u012bg\u0101 intelekta (AI) risin\u0101jumus un biznesa procesu pakalpojumus.M\u0113s esam vair\u0101k nek\u0101 70 valst\u012bs un apkalpojam klientus da\u017e\u0101d\u0101s nozar\u0113s, tostarp tehnolo\u0123iju, telekomunik\u0101ciju, e-komercijas, finan&scaron;u, t\u016brisma, vesel\u012bbas apr\u016bpes, izklaides un ener\u0123\u0113tikas jom\u0101s.<\/div>\\n<div class=\\\"x_elementToProof\\\">Latvij\u0101 m\u0113s sadarbojamies ar da\u017e\u0101diem starptautiskiem z\u012bmoliem, tostarp Airbnb un Samsung, un nodro&scaron;in\u0101m klientu apkalpo&scaron;anas risin\u0101jumus vair\u0101k\u0101s valod\u0101s, k\u0101 piem\u0113ram, latvie&scaron;u, ang\u013cu, krievu, ebreju un citas skandin\u0101vu valodas. Gaid\u012bsim pieteikumus ar\u012b no kandid\u0101tiem, kam ir citu valodu zin\u0101&scaron;anas!<\/div>\\n<div class=\\\"x_elementToProof\\\"><strong>&nbsp;<\/strong><\/div>\\n<div class=\\\"x_elementToProof\\\"><strong>K\u0101p\u0113c Concentrix?&nbsp;<\/strong>M\u0113s veidojam vidi, kur\u0101 tiek nov\u0113rt\u0113ta att\u012bst\u012bba, komandas darbs un darbinieku labb\u016bt\u012bba, pievienojoties mums, Tu ieg\u016bsi:<\/div>\\n<ul>\\n<li>\\n<div class=\\\"x_elementToProof\\\" role=\\\"presentation\\\">Apm\u0101c\u012bbas un nep\u0101rtrauktu atbalstu<\/div>\\n<\/li>\\n<li>Iesp\u0113jas person\u012bgajai un profesion\u0101lajai izaugsmei<\/li>\\n<li>Atbalsto&scaron;u un iek\u013caujo&scaron;u darba kult\u016bru<\/li>\\n<li>Soci\u0101los pas\u0101kumus, konkursus un darbinieku aktivit\u0101tes<\/li>\\n<li>\\n<div role=\\\"presentation\\\">Iesp\u0113ju str\u0101d\u0101t ar starptautiskiem&nbsp;z\u012bmoliem<\/div>\\n<\/li>\\n<li>\\n<div class=\\\"x_elementToProof\\\" role=\\\"presentation\\\">Un papildus labumus, ko nodor&scaron;ina uz\u0146\u0113muma, k\u0101 piem\u0113ram, apdro&scaron;in\u0101&scaron;anu un apmaks\u0101tu telefona r\u0113\u0137inu<\/div>\\n<\/li>\\n<li>\\n<div class=\\\"x_elementToProof\\\" role=\\\"presentation\\\">Iesp\u0113ju str\u0101d\u0101t no m\u0101j\u0101m vai ar\u012b no biroja R\u012bg\u0101 vai Daugavpil\u012b!<\/div>\\n<\/li>\\n<\/ul>\\n<div class=\\\"x_elementToProof\\\">&nbsp;<\/div>\\n<div class=\\\"x_elementToProof\\\"><strong>K\u0101 darbojas pieteik&scaron;an\u0101s?<\/strong><\/div>\\n<div class=\\\"x_elementToProof\\\">Kad pieteikums b\u016bs iesniegts, m\u0113s saglab\u0101sim Tavu profilu un sazin\u0101simies tad, kad atrad\u012bsim vakanci, kas atbilst Tavai pieredzei, prasm\u0113m un v\u0113lm\u0113m! T\u0101 k\u0101 &scaron;\u012b nav konkr\u0113ta vakance, atbildes laiks var at&scaron;\u0137irties, \u012bpa&scaron;i, ja konkr\u0113taj\u0101 br\u012bd\u012b mums nav piem\u0113rotu vakan\u010du. Bet, ja v\u0113lies pieteikties konkr\u0113tai vakancei jau &scaron;odien, aicin\u0101m apmekl\u0113t m\u016bsu karjeras vietni:&nbsp;<a class=\\\"ms-outlook-linkify\\\" title=\\\"http:\/\/www.jobs.concentrix.com\\\" href=\\\"http:\/\/www.jobs.concentrix.com\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\" data-linkindex=\\\"0\\\">www.jobs.concentrix.com<\/a>!<\/div>\\n<div class=\\\"x_elementToProof\\\"><strong>M\u0113s ar prieku gaid\u012bsim Tavu pieteikumu un ceram dr\u012bzum\u0101 sagaid\u012bt Tevi Concentrix komand\u0101!<\/strong><\/div>\\n<p>----------<\/p>\\n<p><strong>ENG:<\/strong><\/p>\\n<p>Are you interested in future career opportunities with Concentrix? Then you've come to the right place! This is an open expression of interest and does not relate to a specific vacancy. By submitting your application, we can match your profile with current and future opportunities that align with your skills, experience, and preferences.<br \/><br \/><\/p>\\n<h4 style=\\\"margin: 0in; font-family: Calibri; font-size: 18.0pt;\\\"><span style=\\\"font-weight: bold;\\\">About Concentrix<\/span><\/h4>\\n<p>Concentrix is a global leader in customer experience (CX) and business services. We help some of the world's most recognized brands strengthen customer relationships through customer support, technical support, sales, digital solutions, AI, and business process services. Operating in more than 70 countries, we support clients across a wide range of industries, including technology, telecommunications, e-commerce, finance, travel, healthcare, entertainment, and energy.<\/p>\\n<p>In Latvia, we partner with a variety of international brands, amongst them AirBnB and Samsung and we deliver multilingual customer support solutions to customers around the world. Our teams provide services in Latvian and Russian, as well as several Scandinavian languages, Hebrew, and many other languages, making our workplaces truly international and diverse.<\/p>\\n<p><span style=\\\"font-weight: bold;\\\"><br \/>Why Concentrix?<\/span><\/p>\\n<p>At Concentrix, our people are at the heart of everything we do. We are committed to creating an environment where development, teamwork, and wellbeing are valued.<br \/><br \/><\/p>\\n<p><span style=\\\"font-weight: bold;\\\">When you join us, you'll enjoy:<\/span><\/p>\\n<ul style=\\\"direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;\\\" type=\\\"disc\\\">\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Comprehensive onboarding, training, and ongoing coaching<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Opportunities for personal and professional growth<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">A supportive and inclusive workplace culture<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Social activities, competitions, and employee events<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">The opportunity to work with international brands and multilingual teams<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">The chance to deliver world-class customer experiences<\/span><\/li>\\n<\/ul>\\n<p>In Latvia, we have offices in Riga and Daugavpils.<br \/><br \/><\/p>\\n<h3 style=\\\"margin: 0in; font-family: Calibri; font-size: 18.0pt;\\\"><span style=\\\"font-weight: bold;\\\">How Our Expression of Interest Works<\/span><\/h3>\\n<p>When you submit your application, we will retain your profile and contact you when we identify a role that matches your background, skills, and preferences.<\/p>\\n<p>As this is not a recruitment process for a specific position, response times may vary. If we do not currently have a suitable vacancy available, or if we are experiencing a particularly high volume of recruitment activity, it may take some time before you hear from us. We appreciate your patience and look forward to getting to know you.<\/p>\\n<p>If you would like to apply for a specific position today, we encourage you to visit our careers site at jobs.concentrix.com to explore our current openings.<br \/><br \/><\/p>\\n<p><span style=\\\"font-weight: bold;\\\">We look forward to hearing from you and hopefully welcoming you to the Concentrix family!<\/span><\/p>\",\"ats_external_id\":\"LV-133\",\"location\":\"Latvia, Latvia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-29T16:21:09.270+03:00\",\"created_at\":\"2026-06-11T15:42:36.540+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzM?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"16\",\"relevance_score\":\"1\"},{\"id\":\"554\",\"campaign_id\":\"132\",\"campaign_title\":\"Open ad \/ Lithuanian \/ Lithuania\",\"campaign_type\":\"job_application\",\"job_title\":\"Expression of Interest \u2013 Join Concentrix Lithuania\",\"street\":null,\"address\":null,\"city\":\"Lithuania\",\"state\":null,\"postal_code\":null,\"region\":\"Lithuania\",\"country\":\"Lithuania\",\"short_description\":\"Are you interested in future career opportunities with Concentrix? Then you've come to the right place!\",\"long_description\":\"<p>This is an open expression of interest and does not relate to a specific vacancy. By submitting your application, we can match your profile with current and future opportunities that align with your skills, experience, and preferences.<\/p>\\n<p><strong>About Concentrix<\/strong><\/p>\\n<p>Concentrix is a global leader in customer experience (CX) and business services. We help some of the world's most recognized brands strengthen customer relationships through customer support, technical support, sales, digital solutions, AI, and business process services.<\/p>\\n<p>Operating in more than 70 countries, we support clients across a wide range of industries, including technology, telecommunications, e-commerce, finance, travel, healthcare, entertainment, and energy.<\/p>\\n<p>In Lithuania, we work with several well-known international brands, including Philips and Reima. Our teams deliver exceptional customer experiences while supporting customers across multiple markets and languages.<\/p>\\n<p><strong>Why Concentrix?<\/strong><\/p>\\n<p>At Concentrix, our people are at the heart of everything we do. We are committed to creating an environment where development, teamwork, and wellbeing are valued.<\/p>\\n<p><strong>When you join us, you'll enjoy:<\/strong><\/p>\\n<ul>\\n<li>Comprehensive onboarding, training, and ongoing coaching<\/li>\\n<li>Opportunities for personal and professional growth<\/li>\\n<li>A supportive and inclusive workplace culture<\/li>\\n<li>Social activities, competitions, and virtual employee events<\/li>\\n<li>The opportunity to work with international brands and diverse teams<\/li>\\n<li>The chance to deliver world-class customer experiences<\/li>\\n<li>The flexibility of working remotely from home<\/li>\\n<\/ul>\\n<p>In Lithuania, all of our employees work remotely under virtual employment arrangements, giving you the flexibility to work from home while remaining connected to a collaborative international team.<\/p>\\n<p><strong>How Our Expression of Interest Works<\/strong><\/p>\\n<p>When you submit your application, we will retain your profile and contact you when we identify a role that matches your background, skills, and preferences.<\/p>\\n<p>As this is not a recruitment process for a specific position, response times may vary. If we do not currently have a suitable vacancy available, or if we are experiencing a particularly high volume of recruitment activity, it may take some time before you hear from us. We appreciate your patience and look forward to getting to know you.<\/p>\\n<p>If you would like to apply for a specific position today, we encourage you to visit our careers site at jobs.concentrix.com to explore our current openings.<\/p>\\n<p><strong>We look forward to hearing from you and hopefully welcoming you to the Concentrix family!<\/strong><\/p>\",\"ats_external_id\":\"LT-132\",\"location\":\"Lithuania, Lithuania\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-28T02:59:13.951+03:00\",\"created_at\":\"2026-06-11T15:40:25.562+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzI?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"16\",\"relevance_score\":\"1\"},{\"id\":\"555\",\"campaign_id\":\"131\",\"campaign_title\":\"Open ad \/ Estonian \/ Estonia\",\"campaign_type\":\"job_application\",\"job_title\":\"Expression of Interest \u2013 Join Concentrix Estonia\",\"street\":null,\"address\":null,\"city\":\"Tallinn\",\"state\":\"Harju County\",\"postal_code\":null,\"region\":\"Tallinn\",\"country\":\"Estonia\",\"short_description\":\"Are you interested in future career opportunities with Concentrix? Then you've come to the right place!\",\"long_description\":\"<p>This is an open expression of interest and does not relate to a specific vacancy. By submitting your application, we can match your profile with current and future opportunities that align with your skills, experience, and preferences.<\/p>\\n<p><strong>About Concentrix<\/strong><\/p>\\n<p>Concentrix is a global leader in customer experience (CX) and business services. We help some of the world's most recognized brands strengthen customer relationships through customer support, technical support, sales, digital solutions, AI, and business process services.<\/p>\\n<p>Operating in more than 70 countries, we support clients across a wide range of industries, including technology, telecommunications, e-commerce, finance, travel, healthcare, entertainment, and energy.<\/p>\\n<p>In Estonia, we work with several well-known international brands, including Philips and Reima. Our teams deliver exceptional customer experiences while supporting customers across multiple markets and languages.<\/p>\\n<p><strong>Why Concentrix?<\/strong><\/p>\\n<p>At Concentrix, our people are at the heart of everything we do. We are committed to creating an environment where development, teamwork, and wellbeing are valued.<\/p>\\n<p><strong>When you join us, you'll enjoy:<\/strong><\/p>\\n<ul>\\n<li>Comprehensive onboarding, training, and ongoing coaching<\/li>\\n<li>Opportunities for personal and professional growth<\/li>\\n<li>A supportive and inclusive workplace culture<\/li>\\n<li>Social activities, competitions, and employee events<\/li>\\n<li>The opportunity to work with international brands and diverse teams<\/li>\\n<li>The chance to deliver world-class customer experiences<\/li>\\n<\/ul>\\n<p>In Estonia, we have offices in Tallinn and Tartu.<\/p>\\n<p><strong>How Our Expression of Interest Works<\/strong><\/p>\\n<p>When you submit your application, we will retain your profile and contact you when we identify a role that matches your background, skills, and preferences.<\/p>\\n<p>As this is not a recruitment process for a specific position, response times may vary. 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We appreciate your patience and look forward to getting to know you.<\/p>\\n<p>If you would like to apply for a specific position today, we encourage you to visit our careers site at jobs.concentrix.com to explore our current openings.<\/p>\\n<p><strong>We look forward to hearing from you and hopefully welcoming you to the Concentrix family!<\/strong><\/p>\",\"ats_external_id\":\"EE-131\",\"location\":\"Tallinn, Tallinn\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-07T02:59:19.615+03:00\",\"created_at\":\"2026-06-11T15:32:54.773+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzE?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"16\",\"relevance_score\":\"1\"},{\"id\":\"309\",\"campaign_id\":\"311\",\"campaign_title\":\"Open Ad \/ Norwegian \/ Norway\",\"campaign_type\":\"job_application\",\"job_title\":\"\u00c5pen s\u00f8knad \u2013 Bli en del av Concentrix Norge!\",\"street\":\"\",\"address\":\"\",\"city\":\"Norway\",\"state\":null,\"postal_code\":null,\"region\":\"Norway\",\"country\":\"Norway\",\"short_description\":\"Send inn en \u00e5pen s\u00f8knad til Concentrix Norge!\",\"long_description\":\"<p>Er du interessert i fremtidige karrieremuligheter hos Concentrix? Da har du kommet til rett sted! Denne annonsen er en &aring;pen s&oslash;knad og gjelder ikke en spesifikk stilling. Ved &aring; sende inn din s&oslash;knad kan vi matche profilen din med n&aring;v&aelig;rende og fremtidige muligheter som passer dine erfaringer, kompetanser og &oslash;nsker.<\/p>\\n<h3><strong>Om Concentrix<\/strong><\/h3>\\n<p>Concentrix er en global leder innen kundeopplevelser (Customer Experience) og forretningstjenester. Vi hjelper noen av verdens mest kjente merkevarer med &aring; styrke kunderelasjonene sine gjennom kundeservice, teknisk support, salg, digitale l&oslash;sninger, AI og forretningsprosesser.<\/p>\\n<p>Vi er representert i over 70 land og leverer tjenester innen blant annet teknologi, telekommunikasjon, netthandel, finans, reiseliv, helse og energi og i Norge samarbeider vi med flere kjente merkevarer.<\/p>\\n<h3><strong>Hvorfor Concentrix?<\/strong><\/h3>\\n<p>Hos oss er menneskene v&aring;r viktigste suksessfaktor. Vi tilbyr en arbeidsplass der utvikling, fellesskap og trivsel st&aring;r i fokus.<\/p>\\n<p><strong>Hos oss f&aring;r du blant annet:<\/strong><\/p>\\n<ul>\\n<li>Tariffavtale og gode ansettelsesvilk&aring;r<\/li>\\n<li>Grundig oppl&aelig;ring, onboarding og kontinuerlig coaching<\/li>\\n<li>Muligheter for personlig og faglig utvikling<\/li>\\n<li>Et sterkt fellesskap med engasjerte kolleger<\/li>\\n<li>Sosiale aktiviteter, konkurranser og arrangementer<\/li>\\n<li>Muligheten til &aring; jobbe med kjente merkevarer<\/li>\\n<li>Sjansen til &aring; levere kundeservice i verdensklasse<\/li>\\n<\/ul>\\n<p>I Norge har vi kontor i Fredrikstad.<\/p>\\n<h3><strong>Slik fungerer interessemeldingen<\/strong><\/h3>\\n<p>N&aring;r du registrerer din s&oslash;knad, lagrer vi profilen din og kontakter deg n&aring;r vi finner en stilling som matcher din bakgrunn og dine preferanser.<\/p>\\n<p>Siden dette ikke gjelder en spesifikk rekruttering, kan tilbakemeldingstiden variere. Hvis vi ikke har ledige stillinger som passer profilen din akkurat n&aring;, eller dersom vi opplever perioder med h&oslash;y rekrutteringsaktivitet, kan det ta litt tid f&oslash;r du h&oslash;rer fra oss. Vi setter pris p&aring; t&aring;lmodigheten din og ser frem til &aring; bli bedre kjent med deg.<\/p>\\n<p>Dersom du &oslash;nsker &aring; s&oslash;ke p&aring; en spesifikk stilling allerede i dag, anbefaler vi at du bes&oslash;ker karrieresiden v&aring;r p&aring; jobs.concentrix.com for &aring; se v&aring;re ledige stillinger.<\/p>\\n<p><strong><br \/>Vi gleder oss til &aring; h&oslash;re fra deg &ndash; og kanskje &oslash;nske deg velkommen til Concentrix i fremtiden!<\/strong><\/p>\\n<p><span style=\\\"font-weight: bold;\\\">&nbsp;<\/span><\/p>\\n<p><strong>Concentrix is an equal opportunity employer. <\/strong><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<br \/><\/em><\/p>\",\"ats_external_id\":\"NO-311\",\"location\":\"Norway, Norway\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-27T01:59:14.200+02:00\",\"created_at\":\"2026-06-11T14:30:17.756+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTE?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"6\",\"relevance_score\":\"1\"},{\"id\":\"310\",\"campaign_id\":\"309\",\"campaign_title\":\"Open ad \/ Finnish \/ Finland\",\"campaign_type\":\"job_application\",\"job_title\":\"Kiinnostuitko Concentrixista? J\u00e4t\u00e4 avoin hakemus!\",\"street\":\"\",\"address\":\"\",\"city\":\"Helsinki\",\"state\":\"Uusimaa\",\"postal_code\":null,\"region\":\"Helsinki\",\"country\":\"Finland\",\"short_description\":\"Oletko kiinnostunut tulevista uramahdollisuuksista Concentrixilla? Olet tullut oikeaan paikkaan!\",\"long_description\":\"<p>T&auml;m&auml; ilmoitus on avoin hakemus eik&auml; koske mit&auml;&auml;n tietty&auml; teht&auml;v&auml;&auml;. L&auml;hett&auml;m&auml;ll&auml; hakemuksesi voimme yhdist&auml;&auml; profiilisi nykyisiin ja tuleviin ty&ouml;mahdollisuuksiin, jotka vastaavat osaamistasi, kokemustasi ja kiinnostuksen kohteitasi.<\/p>\\n<p><strong>Tietoa Concentrixista<\/strong><\/p>\\n<p>Concentrix on maailmanlaajuinen asiakaskokemuksen (Customer Experience) ja liiketoimintapalveluiden johtava toimija. Autamme maailman tunnetuimpia br&auml;ndej&auml; vahvistamaan asiakassuhteitaan asiakaspalvelun, teknisen tuen, myynnin, digitaalisten ratkaisujen, teko&auml;lyn ja liiketoimintaprosessien avulla.<\/p>\\n<p>Toimimme yli 70 maassa ja tarjoamme palveluita muun muassa teknologian, televiestinn&auml;n, verkkokaupan, rahoituksen, matkailun, terveydenhuollon ja energia-alan yrityksille. Suomessa teemme yhteisty&ouml;t&auml; useiden tunnettujen br&auml;ndien kanssa, kuten Reiman ja Electroluxin.<\/p>\\n<p><strong>Miksi Concentrix?<\/strong><\/p>\\n<p>Ihmiset ovat toimintamme ydin. Tarjoamme ty&ouml;ymp&auml;rist&ouml;n, jossa kehittyminen, yhteis&ouml;llisyys ja hyvinvointi ovat keski&ouml;ss&auml;.<\/p>\\n<p><strong>Meill&auml; saat muun muassa:<\/strong><\/p>\\n<ul>\\n<li>Ty&ouml;suhteen ty&ouml;ehtosopimuksen (TES) mukaisilla ehdoilla<\/li>\\n<li>Kattavan perehdytyksen, koulutuksen ja jatkuvan tuen<\/li>\\n<li>Mahdollisuuksia ammatilliseen kasvuun ja urakehitykseen<\/li>\\n<li>Kannustavan ja yhteis&ouml;llisen ty&ouml;ymp&auml;rist&ouml;n<\/li>\\n<li>Hauskoja tapahtumia, kilpailuja ja yhteisi&auml; aktiviteetteja<\/li>\\n<li>Mahdollisuuden ty&ouml;skennell&auml; tunnettujen kansainv&auml;listen br&auml;ndien parissa<\/li>\\n<li>Tilaisuuden tarjota maailmanluokan asiakaspalvelua<\/li>\\n<\/ul>\\n<p>Suomessa toimistomme sijaitsee Helsingiss&auml;.<\/p>\\n<p><strong>N&auml;in avoin hakemus toimii<\/strong><\/p>\\n<p>Kun j&auml;t&auml;t avoimen hakemuksen, tallennamme profiilisi ja otamme sinuun yhteytt&auml;, kun l&ouml;yd&auml;mme taustaasi ja toiveitasi vastaavan ty&ouml;mahdollisuuden.<\/p>\\n<p>Koska kyseess&auml; ei ole tiettyyn teht&auml;v&auml;&auml;n kohdistuva rekrytointi, yhteydenotto voi joskus kest&auml;&auml; hieman tavallista kauemmin. Mik&auml;li meill&auml; ei juuri sill&auml; hetkell&auml; ole profiiliisi sopivia avoimia teht&auml;vi&auml; tai rekrytointim&auml;&auml;r&auml;mme on poikkeuksellisen suuri, pyyd&auml;mme k&auml;rsiv&auml;llisyytt&auml;si ja kiit&auml;mme kiinnostuksestasi.<\/p>\\n<p>Jos haluat hakea tietty&auml; teht&auml;v&auml;&auml; jo nyt, voit tutustua avoimiin ty&ouml;paikkoihimme urasivustollamme jobs.concentrix.com.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Odotamme innolla hakemustasi, ehk&auml; juuri sin&auml; olet tuleva Concentrix-tiimil&auml;isemme!<\/strong><\/p>\",\"ats_external_id\":\"FI-309\",\"location\":\"Helsinki, Helsinki\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-29T01:59:24.481+02:00\",\"created_at\":\"2026-06-11T14:21:19.898+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDk?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"6\",\"relevance_score\":\"1\"},{\"id\":\"311\",\"campaign_id\":\"308\",\"campaign_title\":\"Open ad \/ Danish \/ Denmark\",\"campaign_type\":\"job_application\",\"job_title\":\"Interesseans\u00f8gning \u2013 Bliv en del af Concentrix Danmark\",\"street\":\"\",\"address\":\"\",\"city\":\"Copenhagen\",\"state\":null,\"postal_code\":null,\"region\":\"Copenhagen\",\"country\":\"Denmark\",\"short_description\":\"Er du interesseret i fremtidige karrieremuligheder hos Concentrix? S\u00e5 er du kommet til det rette sted!\",\"long_description\":\"<p>Denne annonce er en &aring;ben interesseans&oslash;gning og g&aelig;lder ikke en specifik stilling. Ved at sende din ans&oslash;gning kan vi matche din profil med nuv&aelig;rende og fremtidige muligheder, der passer til dine erfaringer, kompetencer og &oslash;nsker.<\/p>\\n<p><strong>Om Concentrix<\/strong><\/p>\\n<p>Concentrix er en global leder inden for kundeoplevelser (Customer Experience) og forretningsservices. Vi hj&aelig;lper nogle af verdens mest kendte brands med at styrke deres kunderelationer gennem kundeservice, teknisk support, salg, digitale l&oslash;sninger, AI og forretningsprocesser.<\/p>\\n<p>Vi er til stede i mere end 70 lande og leverer services inden for blandt andet teknologi, telekommunikation, e-handel, finans, rejser, sundhed og energi. I Danmark samarbejder vi med flere velkendte brands, herunder SAS, Electrolux og Allente.<\/p>\\n<p><strong>Hvorfor Concentrix?<\/strong><\/p>\\n<p>Hos os er mennesker vores vigtigste succesfaktor. 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Hvis vi ikke har aktuelle stillinger, der passer til din profil, eller hvis vi oplever en periode med h&oslash;j rekrutteringsaktivitet, kan der g&aring; lidt tid, f&oslash;r du h&oslash;rer fra os. 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D&aring; har du hittat r&auml;tt! Den h&auml;r annonsen &auml;r en &ouml;ppen intresseanm&auml;lan och g&auml;ller inte en specifik tj&auml;nst. Genom att skicka in din ans&ouml;kan kan vi matcha din profil med nuvarande och framtida m&ouml;jligheter som passar dina erfarenheter, kompetenser och &ouml;nskem&aring;l.<\/p>\\n<h3><span style=\\\"font-weight: bold;\\\">Om Concentrix<\/span><\/h3>\\n<p>Concentrix &auml;r en global ledare inom kundupplevelse (Customer Experience) och aff&auml;rstj&auml;nster. Vi hj&auml;lper n&aring;gra av v&auml;rldens mest v&auml;lk&auml;nda varum&auml;rken att st&auml;rka sina kundrelationer genom kundservice, teknisk support, f&ouml;rs&auml;ljning, digitala l&ouml;sningar, AI och aff&auml;rsprocesser.<\/p>\\n<p>Vi finns i &ouml;ver 70 l&auml;nder och levererar tj&auml;nster inom bland annat teknologi, telekommunikation, e-handel, finans, resor, h&auml;lsa och energi. I Sverige arbetar vi med flera v&auml;lk&auml;nda varum&auml;rken, d&auml;ribland Allente, SAS, Bonnier, SJ och Electrolux.<\/p>\\n<h3><span style=\\\"font-weight: bold;\\\"><br \/>Varf&ouml;r Concentrix?<\/span><\/h3>\\n<p>Hos oss &auml;r m&auml;nniskorna v&aring;r viktigaste framg&aring;ngsfaktor. Vi erbjuder en arbetsplats d&auml;r utveckling, gemenskap och trivsel st&aring;r i fokus.<\/p>\\n<p><span style=\\\"font-weight: bold;\\\">Hos oss f&aring;r du bland annat:<\/span><\/p>\\n<ul style=\\\"direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;\\\" type=\\\"disc\\\">\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\">\\n<p><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Kollektivavtal och trygga anst&auml;llningsvillkor<\/span><\/p>\\n<\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\">\\n<p><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Gedigen introduktion, utbildning och kontinuerlig coachning<\/span><\/p>\\n<\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\">\\n<p><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">M&ouml;jligheter att utvecklas och v&auml;xa inom f&ouml;retaget<\/span><\/p>\\n<\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\">\\n<p><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Arbeta tillsammans med engagerade kollegor mot gemensamma m&aring;l<\/span><\/p>\\n<\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\">\\n<p><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">En inkluderande kultur med aktiviteter, t&auml;vlingar och sociala event<\/span><\/p>\\n<\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\">\\n<p><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Chansen att leverera kundservice i v&auml;rldsklass f&ouml;r v&auml;lk&auml;nda varum&auml;rken<br \/><br \/><\/span><\/p>\\n<\/li>\\n<\/ul>\\n<p>I Sverige har vi kontor i &Ouml;stersund, &Aring;nge, Pite&aring;, G&ouml;teborg, Norrk&ouml;ping, Stockholm, Kalmar och Helsingborg.<br \/><br \/><\/p>\\n<h3 style=\\\"margin: 0in; font-family: Calibri; font-size: 18.0pt;\\\"><span style=\\\"font-weight: bold;\\\">S&aring; fungerar intresseanm&auml;lan<\/span><\/h3>\\n<p>N&auml;r du registrerar din intresseanm&auml;lan sparar vi din profil och kontaktar dig n&auml;r vi hittar en tj&auml;nst som matchar din bakgrund och dina preferenser.<\/p>\\n<p>Eftersom detta inte &auml;r en specifik rekrytering kan &aring;terkopplingen ibland dr&ouml;ja, s&auml;rskilt om vi saknar aktuella vakanser som passar din profil eller om vi har en period med h&ouml;g rekryteringsvolym. Vi tackar f&ouml;r ditt t&aring;lamod och ser fram emot att l&auml;ra k&auml;nna dig.<\/p>\\n<p>Om du vill s&ouml;ka en specifik tj&auml;nst redan idag &auml;r du alltid v&auml;lkommen att bes&ouml;ka v&aring;r karri&auml;rsida p&aring; jobs.concentrix.com och se v&aring;ra aktuella lediga tj&auml;nster.<br \/><br \/><\/p>\\n<p><span style=\\\"font-weight: bold;\\\">Vi ser fram emot att h&ouml;ra fr&aring;n dig och kanske v&auml;lkomna dig till Concentrix-familjen!<br \/><br \/><\/span><\/p>\\n<p><strong>Concentrix is an equal opportunity employer. <\/strong><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer &amp; Technical Support Specialist<\/strong> in Porto, Portugal (On-Site), you will be providing customer care and technical assistance for medical devices, ensuring accurate order management and empathetic support to customers across European markets.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! 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We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Technical Support Advisor in Malaga (On Site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<b>\u00a0<\/b>\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>As a <b>Technical Support Advisor<\/b> on our team, you will:\u00a0<\/p><p>- In a correct, customer friendly and efficient manner answer and\/or solve complex technical questions or problems posed by customers via telephone or email\u00a0<br \/>- Identify and analyze the technical issue of the customer by good listening and asking clear and concise questions\u00a0<br \/>- Provide good customer service with the aid of high-quality technical knowledge and the technical knowledge gained from the internal training and support systems\u00a0<br \/>- Per customer contact gather and document all relevant information into the system to insure a high level of service is delivered\u00a0<br \/>- Keep up to date with all new developments in the technical area, networks and consumer electronics relating to the position\u00a0<\/p><p><\/p><p><b>Your qualifications<\/b>\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>- Have a proficient or bilingual level of <b>Danish<\/b><b> <\/b>and advanced level of<b> English\u00a0<\/b><br \/>- Have a completed ICT training\u00a0<br \/>- Have knowledge of network architecture and Consumer Electronics products (wireless audio, smart displays, etc.)\u00a0<br \/>- Have a good understanding of the MS Office environment is essential\u00a0<br \/>- Are service orientated, accurate, analytical, communicative and have a good telephone etiquette\u00a0<\/p><p><\/p><p><u>It will be a plus if you have:\u00a0<\/u><\/p><p>- A strong technical affinity, experience in technical field\u00a0<br \/>- Experience in Business-to-Consumer (B2C) or Business-to-Business (B2B) environment\u00a0<\/p><p><\/p><p>If you feel you don\u2019t check every box, we encourage you to apply anyway. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help you support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- Full-time 39 hours\/week permanent contract: Schedule \u00a009:00-18:00 Monday-Friday<br \/>- Salary <span>24.863,57<\/span> euros gross\/year &#43; up to 1.800 euros gross\/year in bonus\u00a0<br \/>- Central office location in <b>Benalmadena<\/b><br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs, specialized courses, and language classes\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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If you enjoy helping people and want a stable career with training + advancement, this is it.<\/p>\\n<p><strong>What we&rsquo;re looking for:<\/strong><\/p>\\n<ul>\\n<li>English level B1 or higher - conversational is enough to start.<\/li>\\n<li>Good communication skills + positive attitude.<\/li>\\n<li>Eager to learn and join our launch team.<\/li>\\n<\/ul>\\n<p><strong>Next step:<\/strong><\/p>\\n<p>Kick off your application with a quick, free language check. It helps us place you in the right role and is the first step toward joining our new Asyut site.<\/p>\\n<p><strong>Asyut, we&rsquo;re here. Don&rsquo;t miss your chance to start with us.<\/strong><br \/><strong>Apply today &rarr; and take the assessment.<\/strong><\/p>\",\"ats_external_id\":\"EG-4198\",\"location\":\"Asyut, Asyut\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T03:59:25.958+04:00\",\"created_at\":\"2026-06-10T14:03:19.167+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTk4?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTk4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"17\",\"relevance_score\":\"1\"},{\"id\":\"2065\",\"campaign_id\":\"req-2c80afc7427d57bf\",\"campaign_title\":\"Banking Customer Service Representative (On-Site)\",\"campaign_type\":null,\"job_title\":\"Banking Customer Service Representative (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Arnold\",\"state\":\"Missouri\",\"postal_code\":\"63010\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Arnold, MO, as a Customer Service Representative! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Customer Service Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>As a Customer Service Representative, you\u2019ll:<\/p><ul><li><p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer. Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking<\/p><\/li><li><p>Servicing both Debit\/Credit Card and Debit\/Credit Card Fraud Calls.&nbsp; Servicing active debit\/credit card accounts including calls related to or inquiries of: Monetary transactions, non-monetary and maintenance transactions, provision of merchant\/cash authorizations, release authorizations or adjustments, account growth, and work cases.&nbsp;&nbsp;&nbsp; Non-Monetary transaction and maintenance transaction: adding authorized users, adding secondary account holder, balance transfers, enhanced account type, change of reward programs or repricing.&nbsp; Origination of new accounts.&nbsp; Debit\/Credit Card Fraud, addressing members report of unauthorized activity on their credit card or respond to outbound contacts.&nbsp; This includes calls from members who have filed a credit card fraud claim and have follow-up questions or calling to provide additional information regarding their fraud claim.<\/p><\/li><li><p>Maintain broad knowledge of client products and\/or services<\/p><\/li><li><p>Prepare complete and accurate work including appropriate notation of accounts as required<\/p><\/li><li><p>Be tenacious in tracking, documenting, and retrieving information in call tracking database<\/p><\/li><li><p>Be comfortable with fraud prevention, collections, and transaction disputes<\/p><\/li><li><p>Ensure service delivered to our customers meets contractual Key Performance Indicator<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p><ul><li><p>You must be at least 18 years of age<\/p><\/li><li><p>A high school diploma or equivalent<\/p><\/li><li><p>Strong communication skills in both verbal and written format<\/p><\/li><li><p>Exceptional listening and relationship building skills<\/p><\/li><li><p>Creative problem solver<\/p><\/li><li><p>Must have a minimum of 6 months customer service experience<\/p><\/li><li><p>Preferred experience in the banking and credit card industries<\/p><\/li><li><p>Strong PC knowledge and computer navigation skills<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking and able to demonstrate resiliency in a fast-paced metric driven environment<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Must reside in the United States or have a valid U.S. address for residence, and must be located near 1900 Meyer Drury Drive, Arnold, MO<\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $17\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-2c80afc7427d57bf\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-06-10T11:11:05.691Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/J64R4N93RDNPMSRX5V9NPAZ9DFK9SGW4\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/J64R4N93RDNPMSRX5V9NPAZ9DFK9SGW4\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2066\",\"campaign_id\":\"req-c0ba4974ee3b6a57\",\"campaign_title\":\"Insurance Agent (Licensed Personal Lines, P&C) (Bilingual: Spanish) - Remote\",\"campaign_type\":null,\"job_title\":\"Insurance Agent (Licensed Personal Lines, P&C) (Bilingual: Spanish) - Remote\",\"street\":null,\"address\":null,\"city\":\"Work At Home\",\"state\":\"Work At Home\",\"postal_code\":\"43201\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join our award-winning \u201cOne Concentrix\u201d team as a Bilingual Insurance Agent (P&amp;C)! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>Must have an active resident license to sell Property &amp; Casualty insurance with preferably NO Appointments and be Spanish\/English Bilingual<\/strong><\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote Bilingual Insurance Agent (P&amp;C) position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote Bilingual Insurance Agent (P&amp;C), you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>As a Bilingual Insurance Agent (P&amp;C) working from home, you will:<\/p><ul><li><p>Sell&nbsp;insurance products\u202fby gathering information, generating quotes, and binding policies while meeting performance goals.&nbsp;<\/p><\/li><li><p>Respond to inbound customer and agent inquiries\u202frelated to policy coverage, billing, and service using clear and confident communication.&nbsp;<\/p><\/li><li><p>Resolve questions and service issues\u202fthat require a valid insurance license with professionalism and accuracy.&nbsp;<\/p><\/li><li><p>Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.&nbsp;<\/p><\/li><li><p>Educate customers&nbsp;on policy options and documentation, clearly explaining the required steps or updates.&nbsp;<\/p><\/li><li><p>Identify&nbsp;opportunities for cross-selling\u202fand upselling&nbsp;additional&nbsp;products that align with the customer\u2019s needs.&nbsp;<\/p><\/li><li><p>Navigate multiple systems simultaneously,&nbsp;while&nbsp;maintaining&nbsp;a smooth and engaging customer conversation.&nbsp;<\/p><\/li><li><p>Document interactions thoroughly to&nbsp;ensure accuracy, consistency, and continuity of service.&nbsp;<\/p><\/li><li><p>Work from a quiet, distraction-free home environment,&nbsp;maintaining&nbsp;professionalism in all communications.&nbsp;<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our remote Bilingual Insurance Agent (P&amp;C) role include:<\/p><ul><li><p>1+ years of sales experience (inbound\/outbound sales, upselling, cross\u2011selling, retail or consultative selling)<\/p><\/li><li><p>Active resident license to sell Property &amp; Casualty (P&amp;C) insurance<\/p><\/li><li><p>Proven ability to work in a fast\u2011paced, high\u2011energy environment<\/p><\/li><li><p>Proven sales skills with the ability to influence customers and close the sale. Must be bilingual.<\/p><\/li><li><p>Demonstrated success meeting or exceeding sales targets<\/p><\/li><li><p>Verifiable high school diploma or GED<\/p><\/li><li><p>Strong computer navigation skills and solid PC knowledge<\/p><\/li><li><p>Ability to multitask effectively while managing CRM tools, quoting systems, and customer interactions<\/p><\/li><li><p>High\u2011speed internet<\/p><ul><li><p><em>Minimum speeds:<\/em>&nbsp;10 Mbps upload \/ 50 Mbps download (60 Mbps combined)<\/p><\/li><li><p><em>No wireless, hotspots, or satellite connections<\/em><\/p><\/li><\/ul><\/li><li><p>A smartphone for authentication and communication<\/p><\/li><li><p>Must reside in the United States or have a valid U.S. residential address<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $18-20\/hr. (pay rate will not be below applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarthChampions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey\u202f<\/p><\/li><li><p>Work-from-home convenience with company-supplied technologies<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-c0ba4974ee3b6a57\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-06-10T11:06:32.186Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/T1PKNW8TS98G2Y48HDC48VD5GX6WM5WN\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/T1PKNW8TS98G2Y48HDC48VD5GX6WM5WN\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2067\",\"campaign_id\":\"req-2c37457834ec3357\",\"campaign_title\":\"Insurance Agent (Licensed Personal Lines, P&C) - Remote\",\"campaign_type\":null,\"job_title\":\"Insurance Agent (Licensed Personal Lines, P&C) - Remote\",\"street\":null,\"address\":null,\"city\":\"Work At Home\",\"state\":\"Work At Home\",\"postal_code\":\"43201\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join our award-winning \u201cOne Concentrix\u201d team as an Insurance Agent (Licensed Personal Lines, P&amp;C)! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote Insurance Agent (Licensed Personal Lines, P&amp;C) position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote Insurance Agent (Licensed Personal Lines, P&amp;C), you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>As an Insurance Agent (Licensed Personal Lines, P&amp;C) working from home, you will:<\/p><ul><li><p>Be efficient in navigating multiple systems.<\/p><\/li><li><p>Demonstrate a strong reading and comprehension of program materials.<\/p><\/li><li><p>Actively listen and ask questions to identify customer needs.<\/p><\/li><li><p>Advise on plan options, coverages, and pricing.<\/p><\/li><li><p>Process new and\/or amended enrollments.<\/p><\/li><li><p>Ensure our clients\u2019 customers enjoy authentic experiences.<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our remote Insurance Agent (Licensed Personal Lines, P&amp;C) role include:<\/p><ul><li><p>You must be at least 18 years of age<\/p><\/li><li><p>Verifiable High school diploma or GED<\/p><\/li><li><p>1 + years of customer service experience<\/p><\/li><li><p>Active resident license to sell P&amp;C insurance<\/p><\/li><li><p>Strong computer navigation skills and PC knowledge<\/p><\/li><li><p>Strong communication skills in both verbal and written format<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking with strong problem-solving skills<\/p><\/li><li><p>High Speed internet (no wireless\/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps)<\/p><\/li><li><p>Must reside in the United States or have a valid U.S. address for residence<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $18-20\/hr. (pay rate will not be below applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>Paid training (Classroom: 7 Weeks and Transition: 7 Weeks)&nbsp;<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>Work-from-home convenience with company-supplied technologies<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-2c37457834ec3357\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-06-10T11:05:12.480Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/BK4B5HBGQN4VPH1KWM1CM49BF1MSRWYA\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/BK4B5HBGQN4VPH1KWM1CM49BF1MSRWYA\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2068\",\"campaign_id\":\"req-9bf12102ce727a45\",\"campaign_title\":\"Customer Service Representative (Travel Enthusiast) - On-Site\",\"campaign_type\":null,\"job_title\":\"Customer Service Representative (Travel Enthusiast) - On-Site\",\"street\":null,\"address\":null,\"city\":\"Farmington Hills\",\"state\":\"Michigan\",\"postal_code\":\"48331\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Farmington Hills, MI, as a Customer Service Representative! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Customer Service Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>As a Customer Service Representative, you\u2019ll:<\/p><ul><li><p>Receive incoming calls, chats, and emails, from customers interested in purchasing\/researching travel by following standard scripts and procedures.<\/p><\/li><li><p>Greet and converse with customers in a courteous, friendly, and professional manner.<\/p><\/li><li><p>Make recommendations based on the customer needs and preferences.<\/p><\/li><li><p>Determine customer reservation needs and preferences by utilizing established question and answer techniques<\/p><\/li><li><p>Research travel rates, destinations, options, accommodations, and packages for customers.<\/p><\/li><li><p>Process travel transactions by entering accurate and complete reservation information into the relevant systems<\/p><\/li><li><p>Read legal scripts verbatim while maintaining sales and quality standards.<\/p><\/li><li><p>Professionally and accurately support customer requests for itinerary changes or cancellations.<\/p><\/li><li><p>Correctly answer general travel and site related questions from customers<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p><ul><li><p>High school degree or equivalent&nbsp;<em>(required)&nbsp;<\/em><\/p><\/li><li><p>Travel savvy: passion \/ experience with travel&nbsp;<\/p><\/li><li><p>Sales\/service experience in retail, sales, service or other \\\"helping\\\" business&nbsp;<em>(preferred)<\/em>&nbsp;<\/p><\/li><li><p>At least 1 year of travel experience&nbsp;<em>(preferred)<\/em>&nbsp;<\/p><\/li><li><p>Travel Agent Certification&nbsp;<em>(preferred)&nbsp;<\/em><\/p><\/li><li><p>Global Distribution Experience for Service Agents&nbsp;<em>(preferred)<\/em><\/p><\/li><li><p>Proficiency in a multi-system environment&nbsp;<\/p><\/li><li><p>Basic internet and web-based application skills&nbsp;<\/p><\/li><li><p>Typing 35 wpm as verified by a formal test&nbsp;<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Employment for this position will begin on-site in the office starting on day one of employment at 34115 W 12 Mile Road, Farmington Hills, MI 48331<\/p><\/li><li><p>Must reside in the United States and have a valid U.S. address for residence<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $16.50 - $18.00 \/hr., (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p><\/li><li><p>Paid training and performance-based incentives.<\/p><\/li><li><p>Lucrative employee referral bonus opportunities and shift differentials<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-9bf12102ce727a45\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-06-10T11:03:54.550Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/V71R975W9BPRJW43J8RD7NRB3S42FXTS\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/V71R975W9BPRJW43J8RD7NRB3S42FXTS\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2069\",\"campaign_id\":\"req-6e7907feeae8390c\",\"campaign_title\":\"Customer Service \/ Inbound Sales Representative (On-Site)\",\"campaign_type\":null,\"job_title\":\"Customer Service \/ Inbound Sales Representative (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Hickory\",\"state\":\"North Carolina\",\"postal_code\":\"28602\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Hickory, NC, Customer Service \/ Inside Sales Rep! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and product-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Customer Service \/ Inside Sales Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service \/ Inside Sales Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>As a Customer Service \/ Inside Sales Representative, you\u2019ll:<\/p><ul><li><p>Provide inbound customer support.<\/p><\/li><li><p>Help customers process sales.<\/p><\/li><li><p>Assist in correcting billing concerns.<\/p><\/li><li><p>Upsell products to eligible accounts.<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service \/ Inside Sales Representative role include:<\/p><ul><li><p>High school diploma with six months of sales experience preferred<\/p><\/li><li><p>Demonstrated sales technique and product knowledge preferred<\/p><\/li><li><p>Courteous with strong customer service orientation<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Ability to effectively communicate, both written and verbally<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><\/li><li><p>Must reside in the United States or have a valid U.S. address for residence.<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $16-$17\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-6e7907feeae8390c\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-06-10T11:01:14.395Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/WEHAQCB87MPWJW18FPVECPKHSNGPV0WS\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/WEHAQCB87MPWJW18FPVECPKHSNGPV0WS\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2070\",\"campaign_id\":\"req-dd0b42c0688294d9\",\"campaign_title\":\"Customer Service \/ Technical Support Rep (On-Site)\",\"campaign_type\":null,\"job_title\":\"Customer Service \/ Technical Support Rep (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Hamilton\",\"state\":\"Ontario\",\"postal_code\":\"L8P 4V2\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Hamilton, ON, as a Customer Service \/ Tech Support Rep! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Customer Service \/ Tech Support Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service \/ Tech Support Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p>This is a great opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>As a Customer Service \/ Tech Support Representative, you will:<\/p><ul><li><p>You are the point of contact for all technical inquiries about hardware, software, or other designated client products.<\/p><\/li><li><p>Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.<\/p><\/li><li><p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.<\/p><\/li><li><p>Clarify customer requirements; probe for understanding; use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking.<\/p><\/li><li><p>Prepare complete and accurate work including appropriately notating of accounts as required.<\/p><\/li><li><p>Maintain broad knowledge of client products, such as: smartphones, tablets, computers, and wearables. Familiarity with iOS and\/or macOS, or comparable technology, is preferred<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service \/ Tech Support Representative role include:<\/p><ul><li><p>Live within 35km of the Hamilton site\/location.<\/p><\/li><li><p>1 year of customer service experience or equivalent, with a High School diploma or GED.<\/p><\/li><li><p>Effective communication skills in English, both written and verbally.<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking and ability to learn, including strong problem-solving skills.<\/p><\/li><li><p>Patience in working with customers is second nature for you.<\/p><\/li><li><p>The availability to work during the Hours of Operation: 8:00 am-11:30 pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary for this position is $20\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-dd0b42c0688294d9\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-06-10T10:48:17.927Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/66X12CFJCEMP0M0FAH74217FZ27G02YN\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/66X12CFJCEMP0M0FAH74217FZ27G02YN\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2071\",\"campaign_id\":\"req-ae979a7950e515a5\",\"campaign_title\":\"Customer Service \/ Technical Support Rep (Hybrid)\",\"campaign_type\":null,\"job_title\":\"Customer Service \/ Technical Support Rep (Hybrid)\",\"street\":null,\"address\":null,\"city\":\"Niagara Falls\",\"state\":\"Ontario\",\"postal_code\":\"L2G 3G6\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Niagara Falls, ON, as a Customer Service \/ Tech Support Rep! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Customer Service \/ Tech Support Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service \/ Tech Support Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p>This is a great opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>As a Customer Service \/ Tech Support Representative, you will:<\/p><ul><li><p>You are the point of contact for all technical inquiries about hardware, software, or other designated client products.<\/p><\/li><li><p>Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.<\/p><\/li><li><p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.<\/p><\/li><li><p>Clarify customer requirements; probe for understanding; use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking.<\/p><\/li><li><p>Prepare complete and accurate work including appropriately notating of accounts as required.<\/p><\/li><li><p>Maintain broad knowledge of client products, such as: smartphones, tablets, computers, and wearables. Familiarity with iOS and\/or macOS, or comparable technology, is preferred<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service \/ Tech Support Representative role include:<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Live within 35km of the Niagara Falls site\/location.<\/p><ul><li><p>1 year of customer service experience or equivalent, with a High School diploma or GED.<\/p><\/li><li><p>Effective communication skills in English, both written and verbally.<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking and ability to learn, including strong problem-solving skills.<\/p><\/li><li><p>Patience in working with customers is second nature for you.<\/p><\/li><li><p>The availability to work during the Hours of Operation: 8:00 am-11:30 pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary for this position is $19.50\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-ae979a7950e515a5\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-06-10T10:47:00.308Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/1KD87HE1XJTHDAHYDPPWBQR70F1589RC\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/1KD87HE1XJTHDAHYDPPWBQR70F1589RC\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"hybrid\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2072\",\"campaign_id\":\"req-6e764110f7d4e541\",\"campaign_title\":\"Customer Service \/ Technical Support Rep (On-Site)\",\"campaign_type\":null,\"job_title\":\"Customer Service \/ Technical Support Rep (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Dartmouth\",\"state\":\"Nova Scotia\",\"postal_code\":\"B2Y 4N4\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Dartmouth, NS, as a Customer Service \/ Tech Support Rep! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Company Culture,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? Then a Customer Service \/ Tech Support Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service \/ Tech Support Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p>This is a great opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><strong>As a Customer Service \/ Tech Support Representative, you will:<\/strong><\/p><ul><li><p>You are the point of contact for all technical inquiries about hardware, software, or other designated client products.<\/p><\/li><li><p>Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.<\/p><\/li><li><p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.<\/p><\/li><li><p>Clarify customer requirements; probe for understanding; use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking.<\/p><\/li><li><p>Prepare complete and accurate work including appropriately notating of accounts as required.<\/p><\/li><li><p>Maintain broad knowledge of client products, such as: smartphones, tablets, computers, and wearables. Familiarity with iOS and\/or macOS, or comparable technology, is preferred<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service \/ Tech Support Representative role include:<\/p><ul><li><p>Live within 35km of the Dartmouth\/Halifax site\/location.<\/p><\/li><li><p>1 year of customer service experience or equivalent, with a High School diploma or GED.<\/p><\/li><li><p>Effective communication skills in English, both written and verbally.<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking and ability to learn, including strong problem-solving skills.<\/p><\/li><li><p>Patience in working with customers is second nature for you.<\/p><\/li><li><p>The availability to work during the Hours of Operation: 10:00 am-11:30 pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary for this position is $19\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-6e764110f7d4e541\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-06-10T10:44:59.856Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/H21BZ367DJF7KMWFS2G8G552G19XAS1P\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/H21BZ367DJF7KMWFS2G8G552G19XAS1P\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2073\",\"campaign_id\":\"req-ece040ab955e7edd\",\"campaign_title\":\"Customer Service Representative (On-Site)\",\"campaign_type\":null,\"job_title\":\"Customer Service Representative (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Lake Mary\",\"state\":\"Florida\",\"postal_code\":\"32746\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Lake Mary, FL, as a Customer Service Representative! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Customer Service Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>As a Customer Service Representative, you\u2019ll:<\/p><ul><li><p>Provide inbound customer support.<\/p><\/li><li><p>Help customers resolve technical issues.<\/p><\/li><li><p>Assist in correcting billing concerns.<\/p><\/li><li><p>Ensure the appropriateness of social media content.<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><br><br><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p><ul><li><p>Must have a high school diploma or equivalent.<\/p><\/li><li><p>Previous customer service experience preferred.<\/p><\/li><li><p>This position supports work performed under a U.S. government contract that requires employees in this role be U.S. citizens or U.S. lawful permanent residents. Employment will be contingent upon meeting this requirement.<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary for this position is $18.50\/hr., plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-ece040ab955e7edd\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-06-10T10:30:03.973Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/ZFC3E366AP2ZAHXQT7BNC83XXSXSYM1R\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/ZFC3E366AP2ZAHXQT7BNC83XXSXSYM1R\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2074\",\"campaign_id\":\"req-9e1e65e3c4edfd9e\",\"campaign_title\":\"Customer Service Representative (On-Site)\",\"campaign_type\":null,\"job_title\":\"Customer Service Representative (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Lake Mary\",\"state\":\"Florida\",\"postal_code\":\"32746\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Lake Mary, FL, as a Customer Service Representative! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Customer Service Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As a Customer Service Representative, you will:<\/p><ul><li><p>Provide inbound customer support.<\/p><\/li><li><p>Help customers resolve technical issues.<\/p><\/li><li><p>Assist in correcting billing concerns.<\/p><\/li><li><p>Ensure the appropriateness of social media content.<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p><ul><li><p>Must have a high school diploma or equivalent<\/p><\/li><li><p>2 years of customer service experience required<br>Preferred experience with financial support including knowledge of different card types (prepaid, debit &amp; credit)<br>Demonstrate experience &amp; ability to uncover the right solution by asking probing questions<br>Demonstrate experience &amp; ability to utilize resources and\/or articles to provide correct information<\/p><\/li><li><p>Must reside in the United States and have a valid U.S. address for residence<strong><br><br><\/strong><\/p><\/li><\/ul><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li><p>The base salary range for this position is $17.00 - $19.96\/hr., plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-9e1e65e3c4edfd9e\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-06-10T10:27:00.268Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/4JBD67DR86J10YK8D8JD6FEGAE0CTTCM\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/4JBD67DR86J10YK8D8JD6FEGAE0CTTCM\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2075\",\"campaign_id\":\"req-f47e0f7c4597e2ec\",\"campaign_title\":\"Collections Representative (On-Site)\",\"campaign_type\":null,\"job_title\":\"Collections Representative (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Lake Mary\",\"state\":\"Florida\",\"postal_code\":\"32746\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Lake Mary, FL, as a Collections Representative! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Collections Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Collections Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>As a Collections Representative, you\u2019ll:<\/p><ul><li><p>Collect delinquent payments from customers via phone pay, web payment, and mail, while adhering to regulatory requirements.<\/p><\/li><li><p>Negotiate payment solutions on delinquent accounts when the customer cannot make an immediate payment.<\/p><\/li><li><p>Provide superior customer experience to both external and internal customers with phone courtesy providing appropriate follow-up, ensuring a consultative collections approach is taken.<\/p><\/li><li><p>Ability to offer short- and long-term solutions to customers.<\/p><\/li><li><p>Ability to offer payment arrangements to customers.<\/p><\/li><li><p>Provide consultative collections experience to customers.<br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Collections Representative role include:<\/p><ul><li><p>Must be 18 years of age.<\/p><\/li><li><p>College student or graduate preferred, High School Diploma or GED required.<\/p><\/li><li><p>1 year of experience each in general business, collections and customer service required.<\/p><\/li><li><p>Must reside in the United States or have a valid U.S. address for residence.<\/p><\/li><li><p>Live within 40 miles of the site and be able to work your full shift in the office<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $18.50 - $23.13\/hr., (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-f47e0f7c4597e2ec\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-08-27T19:52:45.521Z\",\"created_at\":\"2026-06-10T10:23:09.813Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/CSF9PETKSQSMM25MKGSXHG8MGCX03RB3\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/CSF9PETKSQSMM25MKGSXHG8MGCX03RB3\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1124\",\"campaign_id\":\"20179\",\"campaign_title\":\"Manager I, Sales R1737919\",\"campaign_type\":\"job_application\",\"job_title\":\"Manager I, B2B Sales\",\"street\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"address\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50480\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"We are seeking an experienced and motivated Sales Manager to lead and manage our sales team, which includes Sales Development Representatives (SDRs) and Account Executives (AEs). 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Provide regular reports to senior management, identifying areas for improvement and action plans.<\/p><p><\/p><p><b>Sales<\/b> <b>Strategy<\/b>: Collaborate with the Sales Director or VP of Sales to develop and implement effective sales strategies, aligning with overall company objectives.<\/p><p><\/p><p><b>Customer<\/b> <b>Relationship<\/b> <b>Management<\/b>: Ensure the Account Executive team maintains strong relationships with customers, addressing their needs and pain points<\/p><p><\/p><p><b>Forecasting<\/b> <b>and<\/b> <b>Planning<\/b>: Analyze sales data, forecast revenue projections, and work with senior management to set realistic sales targets. 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This Corporate Sales\\nProfessional will actively engage with clients to sell new products, solutions, and services to existing\\nclients across the retail, automotive, travel and hospitality industries. This professional generate leads;\\ndevelops targets into clients and meets revenue and profit goals as assigned by sales leadership.\\nThe professional in this role ideally resides within the Eastern and Central Time Zones within the USA or\\nCanada with easy access to an airport.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><span>We are seeking an experienced and results-driven Associate Director<\/span><b>, Account Management<\/b><span> to manage a portfolio of strategic global account. This individual contributor role focuses on deepening client relationships, identifying growth opportunities, managing commercial engagements, and ensuring the delivery of exceptional service. The successful candidate will be a consultative seller and strategic thinker with a strong understanding of client needs and industry trends.<\/span><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><b>Client Relationship Management<\/b><\/p><ul><li><span>Serve as the primary point of contact for assigned account, ensuring strong, long-term relationships with key decision-makers and stakeholders.<\/span><\/li><li><span>Build and expand relationships beyond traditional buying towers to uncover new opportunities.<\/span><\/li><li><span>Gain a deep understanding of the client\u2019s business model, challenges, and goals to proactively identify solutions and growth opportunities.<\/span><\/li><li><span>Conduct regular strategic business reviews with clients to communicate performance, discuss initiatives, and align on business objectives.<\/span><\/li><\/ul><p><b>Strategic Account Growth<\/b><\/p><ul><li><span>Develop and execute forward-looking account plans that align with client objectives and Concentrix growth targets.<\/span><\/li><li><span>Identify, develop, and present multi-service proposals, including Concentrix or partner technology solutions.<\/span><\/li><li><span>Actively manage the sales lifecycle for upsell opportunities: from lead generation to proposal development, pricing, negotiation, and closure.<\/span><\/li><li><span>Support responses to RFPs, RFIs, and RFQs in collaboration with cross-functional teams.<\/span><\/li><\/ul><p><b>Commercial &amp; Contract Management<\/b><\/p><ul><li><span>Lead and support contract renewals and commercial negotiations to ensure win-win outcomes.<\/span><\/li><li><span>Track contract timelines and proactively engage with clients to ensure timely renewals.<\/span><\/li><\/ul><p><b>Cross-Functional Collaboration<\/b><\/p><ul><li><span>Partner with internal stakeholders across Sales Support, Operations, Finance, and Product to ensure delivery excellence and alignment on client initiatives.<\/span><\/li><li><span>Provide market and client intelligence to internal teams to inform strategy, product development, and continuous improvement.<\/span><\/li><li><span>Maintain and update CRM tools (e.g., Salesforce) with accurate account data, sales activity, and opportunity pipeline information.<\/span><\/li><\/ul><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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Alsadat - Due diligence\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 English Speakers - Al-Sadat City, Monufia\",\"street\":null,\"address\":null,\"city\":\"El Sadat City\",\"state\":\"Menofia Governorate\",\"postal_code\":null,\"region\":\"Monufia\",\"country\":\"Egypt\",\"short_description\":\"Be Part of Something New \u2013 Join Concentrix Alsadat City!\",\"long_description\":\"<p>Concentrix is launching in Alsadat City, and we&rsquo;re looking for our first wave of Customer Advisors to build this site with us from day one.<\/p>\\n<p><strong>What&rsquo;s in it for you:<\/strong><\/p>\\n<ol>\\n<li>Founding Team Energy: Be part of the team that shapes the culture, processes, and success of our brand new site.<\/li>\\n<li>Growth from Day 1: Start your career with a global leader and grow as the site grows.<\/li>\\n<li>Modern Workplace: Work in a new facility built for collaboration, comfort, and career development.&nbsp;<\/li>\\n<\/ol>\\n<p><strong>Your role:<\/strong><br \/>As a Customer Advisor, you&rsquo;ll connect with customers, solve problems, and deliver great service. If you enjoy talking to people and want a stable career with training + advancement, this is it.<\/p>\\n<p><strong>What we&rsquo;re looking for:<\/strong><\/p>\\n<ul>\\n<li>English level B1 or higher - conversational is enough to start.<\/li>\\n<li>Good communication skills + positive attitude.<\/li>\\n<li>Willingness to learn and join the launch team.<\/li>\\n<\/ul>\\n<p><strong>Next step:<\/strong><\/p>\\n<p>Kick off your application with a quick, free language check. It helps us place you in the right role and is the first step toward joining our new Alsadat City site.<\/p>\\n<p><strong>Alsadat City is just getting started. Don&rsquo;t miss your chance to start with us.<\/strong><br \/><strong>Apply today &rarr; and take the assessment.<\/strong><\/p>\",\"ats_external_id\":\"EG-4192\",\"location\":\"El Sadat City, Monufia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T03:59:16.756+04:00\",\"created_at\":\"2026-06-09T19:39:03.065+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTky?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTky\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"17\",\"relevance_score\":\"1\"},{\"id\":\"82\",\"campaign_id\":\"1130\",\"campaign_title\":\"CS Advisor I, Customer Service\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I Customer Service \",\"street\":\"EQ Plaza tower - Lot 1217, Seksyen, 57, Jln Sultan Ismail, Kuala Lumpur\",\"address\":\"EQ Plaza tower - Lot 1217, Seksyen, 57, Jln Sultan Ismail, Kuala Lumpur\",\"city\":\"Kuala Lumpur\",\"state\":\"Federal Territory of Kuala Lumpur\",\"postal_code\":\"55221\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"Manage Inquiries: Answer incoming requests via phone, email, live chat, or social media.\",\"long_description\":\"<h1><strong>Job Title: <\/strong>(Advisor I, Customer Service)<\/h1>\\n<h2>Job Summary:<\/h2>\\n<p>We are looking for a customer-focused and detail-oriented individual to join our team as a Advisor I, Customer Service. In this role, you will handle a wide range of customer inquiries related to insurance services, ensuring a positive experience and providing timely solutions.<\/p>\\n<p>&nbsp;<\/p>\\n<div class=\\\"otQkpb\\\" role=\\\"heading\\\" aria-level=\\\"3\\\" data-animation-nesting=\\\"\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-processed=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 20px; font-weight: 600; margin: 24px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Core Responsibilities<!--TgQPHd|[]--><\/div>\\n<ul class=\\\"KsbFXc U6u95\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-processed=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 12px 0px 16px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAIIAAgOEAA\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Manage Inquiries<!--TgQPHd|[]--><\/strong>: Answer incoming requests via phone, email, live chat, or social media.<!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAIIAAgOEAE\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Resolve Issues<!--TgQPHd|[]--><\/strong>: Troubleshoot product errors, process refunds, and handle customer complaints efficiently.<!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAIIAAgOEAI\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Maintain Records<!--TgQPHd|[]--><\/strong>: Update CRM systems with detailed logs of customer interactions and account changes.<!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAIIAAgOEAM\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Provide Product Data<!--TgQPHd|[]--><\/strong>: Educate users on specific product features, services, and corporate policies.<!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAIIAAgOEAQ\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Process Transactions<!--TgQPHd|[]--><\/strong>: Assist with order placements, delivery tracking, cancellations, and billing setups.<!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAIIAAgOEAU\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Escalate Cases<!--TgQPHd|[]--><\/strong>: Route complex or highly technical issues to specialized internal departments.<\/span><!--TgQPHd|[]--><\/li>\\n<!--TgQPHd|[]--><\/ul>\\n<div class=\\\"Fsg96\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-processed=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 14px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><!--TgQPHd|[]--><\/div>\\n<div class=\\\"otQkpb\\\" role=\\\"heading\\\" aria-level=\\\"3\\\" data-animation-nesting=\\\"\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-processed=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 20px; font-weight: 600; margin: 24px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Key Skills and Qualifications<!--TgQPHd|[]--><\/div>\\n<ul>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAIIAAgSEAA\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"yADgie\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Active Listening<\/span><!--TgQPHd|[]--><\/strong><span class=\\\"yADgie\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">: Giving full attention to accurately pinpoint the root cause of consumer stress.<\/span><!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAIIAAgSEAE\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"yADgie\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Clear Communication<\/span><!--TgQPHd|[]--><\/strong><span class=\\\"yADgie\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">: Relaying precise operational or technical steps in a calm, accessible manner.<\/span><!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAIIAAgSEAI\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"yADgie\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Technical Savvy<\/span><!--TgQPHd|[]--><\/strong><span class=\\\"yADgie\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">: High familiarity with help desk databases, VoIP phone systems, and Microsoft Office tools.<\/span><!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAIIAAgSEAM\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"yADgie\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Emotional Intelligence<\/span><!--TgQPHd|[]--><\/strong><span class=\\\"yADgie\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">: Displaying high patience, empathy, and professionalism during high-stress conflicts.<\/span><!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAIIAAgSEAQ\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"yADgie\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Time Management<\/span><!--TgQPHd|[]--><\/strong><span class=\\\"yADgie\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">: Juggling multi-channel ticket streams without letting service speed drop.<\/span><\/span><\/li>\\n<li><strong>Diploma and Bachelor&rsquo;s degree with knowledge of Customer Service.<\/strong><\/li>\\n<li><strong>1&ndash;2 years&rsquo; experience in a Customer Service\/Content Moderation environment.<\/strong><\/li>\\n<li><strong>Proficient in spoken and written English with Level B2; additional languages are an advantage.<\/strong><\/li>\\n<li><strong>Excellent communication, interpersonal, and problem-solving skills.<\/strong><\/li>\\n<li><strong>Ability to work in a fast-paced, team-oriented environment and rotational shifts 24\/7.<\/strong><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1684504\",\"location\":\"Kuala Lumpur, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"3500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-08-27T07:59:05.636+08:00\",\"created_at\":\"2026-06-09T11:32:13.425+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTMw?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTMw\/apply?\",\"head_count\":\"50\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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Work-at-Home\",\"city\":\"NLD\",\"state\":\"Drenthe\",\"postal_code\":\".\",\"region\":null,\"country\":\"Netherlands\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><p><b>Required Experience &amp; Skills<\/b><\/p><p><span>We<\/span> <span>are<\/span> <span>seeking<\/span> <span>an<\/span> <span>experienced<\/span> <span>Identity<\/span> <span>&amp;<\/span> <span>Access<\/span> <span>Management<\/span> <span>(IAM)<\/span> <span>Subject<\/span> <span>Matter<\/span> <span>Expert<\/span> <span>(SME)<\/span> <span>to<\/span> <span>secure<\/span> <span>and<\/span> <span>optimize<\/span> <span>customers&#39;<\/span> <span>identity<\/span> <span>platforms<\/span> <span>built<\/span> <span>on<\/span> <span>Microsoft<\/span> <span>technologies,<\/span> <span>including<\/span> <span>both<\/span> <span>on-premises<\/span> <span>and<\/span> <span>cloud-based<\/span> <span>environments.<\/span> This position is critical in protecting sensitive business information, strengthening security posture, and ensuring adherence to security best practices.<\/p><p><\/p><p>The successful candidate will demonstrate deep technical expertise in the following areas:<\/p><ul><li><p><b>Active Directory Domain Services (AD DS)<\/b>, including:<\/p><ul><li><p>Active Directory Certificate Services (AD CS\/PKI)<\/p><\/li><li><p>Active Directory Federation Services (AD FS)<\/p><\/li><li><p>DNS and DHCP<\/p><\/li><\/ul><\/li><li><p><b>Microsoft Entra ID<\/b> (formerly Azure Active Directory)<\/p><\/li><li><p><b>Microsoft Entra Connect and Cloud Sync<\/b><\/p><\/li><li><p><b>Microsoft Defender for Identity<\/b><\/p><\/li><\/ul><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p>Design, implement, and support secure identity and access management solutions across hybrid environments.<\/p><\/li><li><p>Provide expert guidance on identity and 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(102538465)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1736933\",\"wid\":\"d62b9151589b100fab30ae96b3900000\",\"descriptor\":\"Identity SME\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1128\",\"campaign_id\":\"20051\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1736917\",\"campaign_type\":\"job_application\",\"job_title\":\"Dynamics 365 Customer Engagement \u2013 Customer Insights\",\"street\":\"ITA Work-at-Home\",\"address\":\"ITA Work-at-Home\",\"city\":\"Cemusco sul Naviglio\",\"state\":\"Milano\",\"postal_code\":\"20063\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div>Solution Architect for Dynamics 365 Customer Engagement \u2013 Customer Insights<\/div><div>We are looking for a qualified and experienced Dynamics 365 Customer Engagement (D365 CE) Solution Architect, specialised in Customer Insights \u2013 Journeys (CIJ) and desirably Data (CID). The ideal candidate will possess expertise in evaluating and implementing performance and stability enhancements within D365 CE, along with comprehensive knowledge of customer-driven configuration and customization to align system functionality with client business objectives. The candidate should also have a basic understanding of the Power Platform and how it integrates with Dynamics.<\/div><div><\/div><div>The candidate must demonstrate fluency in English and Italian, and is in Italy. It\u2019s expected the candidate will travel less than 20% of the time.<\/div><div><\/div><div>Please make use of the evaluation form emailed on May 21st, 2026. Feel free to adjust the form as needed but keep all the D365 CE Apps in the list.<\/div><div>Mandatory Experience Profile<\/div><ul><li>The candidate requires fluent English and Italian language skills to engage in business and technical conversations and workshops with customers.<\/li><li>The candidate should be located in Italy.<\/li><li>Has exceptional organisational skills and the ability to transition seamlessly between diverse tasks and stakeholders as priorities change.<\/li><li>Expert knowledge in<span>\u00a0<\/span><b>Dynamics 365 Customer Insights \u2013 Journeys<\/b>: designing, troubleshooting and optimizing components, such as Journeys, Segments, Events, Insights, Lead Management, Email Templates, Consent Management, and more.<ul><li>Experience with<span>\u00a0<\/span><b>Dynamics 365 Customer Insights \u2013 Data<span>\u00a0<\/span><\/b>would be highly<b><span>\u00a0<\/span><\/b>desirable: supporting customer with designing data models, ingesting data from external resources, and importing it in Customer Insights \u2013 Journeys.<\/li><\/ul><\/li><li>Extensive experience with Power App development.<ul><li>Design, customize, and administer UI and business logic using Power Platform.<\/li><li>Customize and administer UI and business logic.<\/li><li>Strong proficiency in developing, troubleshooting, and maintaining solutions and architecture of Dynamics<\/li><\/ul><\/li><li>Advanced knowledge of D365 CE enterprise level architecture and connecting with external systems.<ul><li>Familiarity with integrating data from Dataverse, SharePoint, Azure, and other sources.<\/li><li>Develop and maintain Power Automate solutions with internal logic processing and connections to Dataverse and other services.<\/li><\/ul><\/li><li>Strong ability to engage with key technical stakeholders and business decision makers.<\/li><li>Demonstrated ability to deliver technical training and effectively resolve complex Power Apps issues and architectural challenges through strong analytical and collaborative skills<\/li><li>Strong commitment to staying updated on modern engineering practices and tools.<\/li><li>Experience in customer facing roles.<\/li><\/ul><div><\/div><div>Desirable requirements<\/div><ul><li>Architect and Functional Consultant level Microsoft certifications are preferred.<\/li><li>Experience with Copilot Studio or other AI technologies.<\/li><li>Knowledge of data analytics.<\/li><\/ul>\",\"ats_external_id\":\"R1736917\",\"location\":\"Cemusco sul Naviglio, Milano\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-07T18:06:09.800+08:00\",\"created_at\":\"2026-06-08T18:09:02.844+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDA1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Dynamics-365-Customer-Engagement---Customer-Insights_R1736917\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global 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(TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-377479\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Dynamics-365-Customer-Engagement---Customer-Insights_R1736917\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Italy---Work-at-Home\/Dynamics-365-Customer-Engagement---Customer-Insights_R1736917\/apply\",\"job_requisition_id\":\"R1736917\"}],\"organizations\":[{\"wid\":\"267369b699511018fa42da53d6790000\",\"descriptor\":\"25181 - MICROSOFT - 980007649\",\"reference_id\":\"980007649\",\"custom_reference_id\":\"980007649\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eb83b6d277e00\",\"descriptor\":\"Concentrix CVG Italy S.R.L.\",\"reference_id\":\"YIT01\",\"custom_reference_id\":null,\"company_reference_id\":\"YIT01\"},{\"wid\":\"95843945b83f10191d4a3f128e940000\",\"descriptor\":\"W0ZYP3 Microsoft-Gcs Sme&C Pod W@R 20\",\"reference_id\":\"W0ZYP3\",\"custom_reference_id\":\"W0ZYP3\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"phil.heenan@concentrix.com\"},\"first_name\":\"Phil Heenan (101561841)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1736917\",\"wid\":\"4f6990087591100fa94072db8fed0000\",\"descriptor\":\"Dynamics 365 Customer Engagement \u2013 Customer Insights\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1129\",\"campaign_id\":\"20013\",\"campaign_title\":\"Manager I, Training &amp; Quality R1736959\",\"campaign_type\":\"job_application\",\"job_title\":\"Training and Quality Manager\",\"street\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"address\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"\",\"long_description\":\"<p><b>Training and Quality Manager \u2013 Financial Services<\/b><br \/><br \/><b>At Concentrix<\/b>, we\u2019re looking for an experienced and driven <b>Training and Quality Manager<\/b> to support a <b>financial services client<\/b> in delivering exceptional customer experiences, operational excellence, and regulatory compliance.<\/p><p>In this role, you will lead the <b>training<\/b> and <b>quality assurance<\/b> strategy for customer support operations, ensuring advisors are fully equipped to handle customer interactions with accuracy, professionalism, and empathy. You will play a critical role in improving performance, embedding quality standards, and driving continuous improvement in a highly regulated environment.<br \/>\u00a0<\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p>Design, implement, and continuously improve\u00a0<b>new hire<\/b>\u00a0and\u00a0<b>ongoing training programs<\/b><\/p><\/li><li><p>Ensure all learning content reflects\u00a0<b>financial services processes<\/b>,\u00a0<b>policies<\/b>, and\u00a0<b>compliance requirements<\/b><\/p><\/li><li><p>Partner with operations leaders to identify capability gaps and build targeted development plans<\/p><\/li><li><p>Lead the\u00a0<b>quality assurance framework<\/b>\u00a0across customer interactions, including calls, chats, emails, and back-office activity<\/p><\/li><li><p>Monitor performance against internal standards and client expectations<\/p><\/li><li><p>Drive calibration sessions to ensure consistent scoring and evaluation across teams<\/p><\/li><li><p>Analyse quality trends, training effectiveness, and performance data to identify opportunities for improvement<\/p><\/li><li><p>Deliver coaching insights and action plans that improve customer experience, compliance, and operational KPIs<\/p><\/li><li><p>Support frontline leaders with structured coaching and performance interventions<\/p><\/li><li><p>Act as a key point of contact for\u00a0<b>training<\/b>\u00a0and\u00a0<b>quality<\/b>\u00a0matters with internal stakeholders and the financial services client<\/p><\/li><li><p>Present insights, recommendations, and performance updates in a clear and data-driven way<\/p><\/li><li><p>Build strong relationships across operations, compliance, and client teams<\/p><\/li><li><p>Ensure all training and quality activities align with\u00a0<b>regulatory<\/b>,\u00a0<b>risk<\/b>, and\u00a0<b>compliance<\/b>\u00a0standards relevant to financial services<\/p><\/li><li><p>Maintain audit-ready documentation and robust quality controls<\/p><\/li><\/ul><p><b>What We\u2019re Looking For<\/b><\/p><ul><li><p>Proven experience in a\u00a0<b>Training Manager<\/b>,\u00a0<b>Quality Manager<\/b>, or\u00a0<b>Training &amp; Quality leadership<\/b>\u00a0role<\/p><\/li><li><p>Experience working within\u00a0<b>financial services<\/b>,\u00a0<b>banking<\/b>,\u00a0<b>insurance<\/b>,\u00a0<b>collections<\/b>, or another regulated environment<\/p><\/li><li><p>Strong knowledge of\u00a0<b>quality frameworks<\/b>,\u00a0<b>learning design<\/b>, and\u00a0<b>performance coaching<\/b><\/p><\/li><li><p>Ability to interpret data and turn insights into practical improvement actions<\/p><\/li><li><p>Excellent communication, presentation, and stakeholder management skills<\/p><\/li><li><p>Strong understanding of\u00a0<b>compliance<\/b>,\u00a0<b>risk<\/b>, and\u00a0<b>customer experience<\/b>\u00a0expectations in financial services<\/p><\/li><li><p>Experience leading teams and influencing cross-functional stakeholders<\/p><\/li><li><p>Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment<\/p><\/li><li><p>A proactive, solutions-focused mindset with a passion for continuous improvement<\/p><\/li><\/ul><p>If you are passionate about <b>developing people<\/b>, <b>driving quality<\/b>, and delivering measurable impact in a <b>financial services environment<\/b>, we\u2019d love to hear from you. Join <b>Concentrix<\/b> and help us raise the bar for customer experience, compliance, and operational performance.<\/p>\",\"ats_external_id\":\"R1736959\",\"location\":\"Cape Town, Western Cape\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T16:05:42.545+08:00\",\"created_at\":\"2026-06-05T21:38:48.974+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDAxMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---10-Rua-Da-Gama-St-Foreshore-Cape-Town\/Training-and-Quality-Manager_R1736959-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training and Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"country\":{\"wid\":\"4db3c26940b944919b83612cc1193eed\",\"iso2\":\"ZA\",\"iso3\":\"ZAF\",\"descriptor\":\"South Africa\",\"iso_numeric\":\"710\"},\"postal_code\":\"8000\",\"primary_location\":{\"id\":\"ZA-CAP-DAGAM-01\",\"wid\":\"dbc9f0a81910101d4cd7b62dd3f00000\",\"descriptor\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"prenolla.dorasamy@concentrix.com\"},\"first_name\":\"Dorasamy, Prenolla\"},\"categories\":[{\"descriptor\":\"CF Training and Quality\"}],\"recruiters\":[{\"id\":\"103318756\",\"wid\":\"c15471675bc710127331c19292180000\",\"descriptor\":\"Sihle Yawa (103318756)\"},{\"id\":\"102525412\",\"wid\":\"da7d7d2449a2101033916b7ccd2b0000\",\"descriptor\":\"Prenolla Dorasamy (102525412)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1684\",\"descriptor\":\"Manager I, Training & Quality\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384457\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---10-Rua-Da-Gama-St-Foreshore-Cape-Town\/Training-and-Quality-Manager_R1736959-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---10-Rua-Da-Gama-St-Foreshore-Cape-Town\/Training-and-Quality-Manager_R1736959-1\/apply\",\"job_requisition_id\":\"R1736959\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"tasneem.ibrahim@concentrix.com\"},\"first_name\":\"Tasneem Ibrahim (102527327)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1736959\",\"wid\":\"b3154aa96291100ecdff779f43210000\",\"descriptor\":\"Training and Quality Manager\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"83\",\"campaign_id\":\"1123\",\"campaign_title\":\"Advisor I, Customer Service \u2013 Insurance Project (Evergreen)\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service\",\"street\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"address\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1736811\",\"location\":\"Kuala Lumpur Sentral, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"3800\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-08-27T07:59:05.618+08:00\",\"created_at\":\"2026-06-05T19:28:01.733+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTIz?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTIz\/apply?\",\"head_count\":\"40\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"56204a837ed6101b48ad99e597430004\",\"address\":\"riashania.estivany@concentrix.com\"},\"last_name\":\"Estivany\",\"first_name\":\"Ria Shania\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374891\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Insurance-Project_R1736811\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Insurance-Project_R1736811\/apply\",\"job_requisition_id\":\"R1736811\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3f9cf49457fb0118ad5a8b4cd8b30004\",\"address\":\"shabab.aunhikattu@concentrix.com\"},\"last_name\":\"Aunhikattu\",\"first_name\":\"Shabab Rahman\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1736811\",\"wid\":\"ba5d02c39ce1100eb80960c486280000\",\"descriptor\":\"R1736811 Advisor I, Customer Service \u2013 Insurance Project (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"56204a837ed6101b48ad99e597430004\",\"address\":\"riashania.estivany@concentrix.com\"},\"last_name\":\"Estivany\",\"first_name\":\"Ria Shania\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1130\",\"campaign_id\":\"19976\",\"campaign_title\":\"Manager II, External Marketing R1732823\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Manager, B2B Sales Marketing Solutions\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom\",\"short_description\":\"\",\"long_description\":\"<h2>Concentrix \u2013 Global Total Rewards Senior Consultant<\/h2><h3>Who We Are<\/h3><p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p><span>The B2B Sales Practice is the entity within Concentrix that is fully focused on B2B Sales and has a unique value proposition towards clients and prospects: \u201cDevelop your revenues\u201d. By combining GTM Consulting, Data&amp;Analytics, Marketing and Sales<span>, and Operations Excellence<\/span> expertise, we support our clients Sales Go-to-market in various areas: Demand Generation, Inside Sales, Channel Management, Customer Success and Renewals, and Sales Support. <\/span><\/p><p><span>To support and perpetuate our growth and ambitions, we are recruiting a B2B Sales GTM, Marketing &amp; Communication Manager to lead and evolve our commercial positioning, enablement, and marketing strategy across the B2B Sales practice.<\/span><\/p><p><\/p><h2>What You Will Do in This Role<\/h2><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><span>The B2B Sales GTM, Marketing &amp; Communication Manager is a key contributor to the commercial growth and market positioning of the B2B Sales practice. Operating at the intersection of strategy, content, and execution, this role owns the end-to-end GTM narrative \u2014 from value proposition development and sales enablement to thought leadership, analyst relations, and AI innovation storytelling.<\/span><\/p><p><span>He\/she defines, evolves, and operationalizes the go-to-market positioning across priority verticals and geographies, ensuring alignment between global sales strategy and the materials that bring it to life in front of clients, prospects, and analysts.<\/span><\/p><p><span>This position requires both strong creative and strategic communication skills, and a transversal internal leadership capacity \u2014 working across sales, operations, marketing, and leadership stakeholders to produce high-impact, commercially-oriented outputs.<\/span><\/p><p><\/p><p><b><span>GTM STRATEGY &amp; SALES ENABLEMENT<\/span><\/b><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Own and evolve B2B Sales GTM positioning and messaging across the practice<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Build and refine industry narratives and verticalized messaging across priority sectors<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Develop vertical decks, first-strike materials, and sales motion playbooks<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Create and evolve value propositions for new offerings and emerging capabilities<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Support RFP responses and strategic proposal development<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Translate market opportunities into scalable, repeatable sales motions<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Build commercialization narratives for AI and technology solutions<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>MARKETING &amp; COMMUNICATIONS<\/span><\/b><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Own and publish the B2B Sales internal newsletter and communication updates<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Consolidate and communicate new wins, innovations, GTM materials, and business announcements<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Manage and align social media and thought leadership priorities<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Maintain and enrich the B2B Sales content ecosystem and knowledge repository<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Serve as the primary point of contact for marketing alignment across teams<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Support executive communications, leadership presentations, and strategic storytelling<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Maintain and update website content and digital messaging as positioning evolves<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>MARKET INTELLIGENCE &amp; COMPETITIVE MONITORING<\/span><\/b><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Conduct ongoing market intelligence across AI, B2B sales, and the competitive landscape<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Consolidate analyst trends, market signals, and competitor developments into monthly updates<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Translate benchmark findings and external signals into strategic recommendations<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Support benchmarking analyses and market comparisons for leadership reporting<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>ANALYST RELATIONS &amp; EXTERNAL POSITIONING<\/span><\/b><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Coordinate analyst-related deliverables, submissions, and briefing materials<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Manage proof points, innovation stories, and differentiation narratives<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Create executive storytelling that demonstrates business evolution and impact<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Support positioning for external recognitions and market visibility initiatives<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>AI &amp; INNOVATION WORKSTREAMS<\/span><\/b><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Support positioning and commercialization of AI-enabled sales solutions<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Develop messaging and use cases for iXHero and other emerging initiatives<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Build AI thought leadership and innovation narratives for internal and external audiences<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Research emerging technologies and convert findings into strategic recommendations<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>CASE STUDIES, AWARDS &amp; KNOWLEDGE MANAGEMENT<\/span><\/b><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Lead creation and maintenance of a centralized case study library structured by sales motion<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Interview stakeholders, collect outcomes, and convert client stories into sales proof points<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Coordinate award submissions and recognition programs \u2014 identification, narrative development, and tracking<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Identify content gaps and future knowledge opportunities across the practice<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>EVENTS &amp; EXECUTIVE SUPPORT<\/span><\/b><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Support planning and execution of client and leadership events<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Create executive presentations, speaking materials, and event collateral<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Coordinate post-event communications and opportunity tracking<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Support leadership on ad hoc strategic initiatives and transformation programs<\/span><\/p><p><span>\u00a0<\/span><\/p><h2><b>Your Qualifications<\/b><\/h2><p>We embrace game-changers from diverse backgrounds who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><b>Concentrix is a great match if you have:<\/b><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>5\u20138 years of experience in B2B marketing, GTM strategy, sales enablement, or strategic communications<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Strong writing skills \u2014 able to craft narratives that are sharp, structured, and commercially compelling<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Familiarity with B2B sales dynamics, buyer journeys, and vertical go-to-market approaches<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Experience with AI, SaaS, or technology solutions is a strong plus \u2014 particularly in sales contexts<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Comfortable managing multiple stakeholders across sales, operations, marketing, and leadership<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Track record of producing high-quality sales and marketing assets independently<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Fluency in English<\/span><\/p><p><span><span>\u00b7<span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span><\/span><\/span><span>Structured, detail-oriented, and proactive \u2014 able to prioritize and drive results in a fast-moving environment<\/span><\/p><p><\/p><h2>Power the Best Version of You!<\/h2><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><h3><\/h3><h2>Equal Opportunity Employer<\/h2><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1732823\",\"location\":\"GBR, London\",\"job_type\":\"full_time\",\"salary\":\"38867.1\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-07-10T05:14:32.229+08:00\",\"created_at\":\"2026-06-05T16:08:11.586+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTk3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Sr-Manager--B2B-Sales-Marketing-Solutions_R1732823\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"External Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"organization_reference_id\":\"WUK14\"},\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.lauda@concentrix.com\"},\"first_name\":\"Lauda Gonzalez, Maria Agustina\"},\"categories\":[{\"descriptor\":\"CF External Marketing\"}],\"recruiters\":[{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0414\",\"descriptor\":\"Sr. Manager, External Marketing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-377586\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Sr-Manager--B2B-Sales-Marketing-Solutions_R1732823\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Sr-Manager--B2B-Sales-Marketing-Solutions_R1732823\/apply\",\"job_requisition_id\":\"R1732823\"}],\"organizations\":[{\"wid\":\"3f37902b6d561018d106c96b54820000\",\"descriptor\":\"(CORP) B2B GLOBAL MARKETING & INNOVATION\",\"reference_id\":\"COB2BGLMRKINN\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"1e7c1abdeb1710156fcc9ebd3aeb0000\",\"descriptor\":\"23404 - 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Mallplaza - Avenida Calle 19 # 28 - 80\",\"address\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0111411\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Sr Team Leader is responsible for the day-to-day supervision of a group of call center associates and serves as a mentor and coach to a group of Team Leaders. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability of both associates and team leaders.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Lead Team Members, foster their professional development and growth via effective coaching and communication and promote teamwork and cooperation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Coach direct reports on their performance on a regular basis to ensure performance metrics are achieved<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Communicate expectations to employees and provide timely updates and changes<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide subject matter expertise in handling escalated customer calls as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage team metrics and retention goals. Participate in discussions about reasons for attrition and root cause. Team with Site Leadership to develop actions to reduce attrition where possible. Provide feedback to team members on both call coaching and other daily performance and behavioral activities<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Stay current on internal work processes, policies and procedures. Attend required manager development training<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Complete shift-wide projects that aim to increase productivity, quality or other KPI<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Promote the Company&#39;s values through both behavior and attitude, including being an advocate for your team members<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s degree in related field with four to six years of experience (with at least one year of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong communication skills, both written and verbal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule\u00a0\u00a0<\/p><p><\/p><h2>Career Framework Role<\/h2><p><\/p><p>Receives assignments as objectives with goals and processes in which to meet the goals.\u00a0 Interacts with Team Managers\/Leaders\/Supervisors and team members, other functional areas, management, and outside vendors to complete objectives.\u00a0 Set priorities for Team Managers\/Leaders\/Supervisors and team members , and coordinates and supervises the daily activities.\u00a0 In charge of handling large and \/ or multiple lines of business.\u00a0\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager and\/or director.\u00a0 Depending on the size of the program may act as an Operations Manager.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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B2B Sales\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1133\",\"campaign_id\":\"19809\",\"campaign_title\":\"Analyst, WFM Planning R1731633\",\"campaign_type\":\"job_application\",\"job_title\":\"Analyst, WFM Planning\",\"street\":\"XKX Prishtina - Rr. 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Ukshin Hoti nr. 120\",\"city\":\"Prishtina\",\"state\":null,\"postal_code\":\"10000\u00a0\",\"region\":null,\"country\":\"Kosovo\",\"short_description\":\"- Schnittstelle zwischen Account Management, Operations und Auftraggebern zur Unterst\u00fctzung der zugeordneten Lines of Business \\n- Erstellung von Forecasts und Kapazit\u00e4tsplanungen \\n- Monitoring der Personaleinsatzplanung und des Intraday\\n- Managements - Erstellung von Reports und Analyse der Performance \\n- Initiierung und Umsetzung von Optimierungsma\u00dfnahmen\",\"long_description\":\"<div><div><h2><span><b>WFM Analyst \u2013 Planning &amp; Scheduling<\/b><\/span><\/h2><h3><span><b>Deine Aufgaben:<\/b><\/span><\/h3><ul><li><span>Erstellung, Pflege und kontinuierliche Optimierung von Forecasts auf Basis historischer Daten, Trends und Business-Anforderungen.<\/span><\/li><li><span>Analyse der Forecast-Genauigkeit sowie Ableitung von Handlungsempfehlungen zur Verbesserung der Planungsqualit\u00e4t.<\/span><\/li><li><span>Bewertung der Leistungsf\u00e4higkeit von Services und Teams anhand relevanter KPIs \u00fcber verschiedene Zeitr\u00e4ume (t\u00e4glich, w\u00f6chentlich, monatlich und langfristig).<\/span><\/li><li><span>Entwicklung, Automatisierung und Optimierung von Reports, Dashboards und WFM-Prozessen zur Steigerung der Effizienz.<\/span><\/li><li><span>Unterst\u00fctzung bei Kapazit\u00e4ts- und Ressourcenplanungen sowie Durchf\u00fchrung von Szenario- und Trendanalysen.<\/span><\/li><li><span>Enge Zusammenarbeit mit internen Stakeholdern (Operations, HR, Finance, WFM) sowie Kunden, um Anforderungen zu verstehen und datenbasierte Entscheidungen zu unterst\u00fctzen.<\/span><\/li><li><span>Sicherstellung einer hohen Datenqualit\u00e4t sowie kontinuierliche Weiterentwicklung der WFM-Tools und Reporting-Landschaft.<\/span><\/li><\/ul><h3><span><b>Dein Profil:<\/b><\/span><\/h3><ul><li><span>Sehr gutes analytisches Denkverm\u00f6gen sowie eine ausgepr\u00e4gte Zahlenaffinit\u00e4t.<\/span><\/li><li><span>Sehr gute Deutschkenntnisse in Wort und Schrift sowie gute Kommunikationsf\u00e4higkeiten im Umgang mit internen Stakeholdern und Kunden.<\/span><\/li><li><span>Hohe technische Affinit\u00e4t und Interesse an der Automatisierung von Prozessen und Reports.<\/span><\/li><li><span>Strukturierte, eigenst\u00e4ndige und l\u00f6sungsorientierte Arbeitsweise.<\/span><\/li><li><span>Erfahrung im Workforce Management, Business Analytics oder einer vergleichbaren analytischen Funktion ist von Vorteil.<\/span><\/li><\/ul><h3><span><b>Must-have Skills:<\/b><\/span><\/h3><ul><li><span>Sehr gute Kenntnisse in <b>Microsoft Excel<\/b> und <b>MS Office<\/b>.<\/span><\/li><li><span>Erfahrung in der Analyse gro\u00dfer Datenmengen sowie im Erstellen aussagekr\u00e4ftiger Reports.<\/span><\/li><li><span>Sicherer Umgang mit Datenanalysen und KPI-Auswertungen.<\/span><\/li><\/ul><h3><span><b>Nice-to-have Skills:<\/b><\/span><\/h3><ul><li><span>Kenntnisse in <b>Power Query<\/b>.<\/span><\/li><li><span>Grundkenntnisse in <b>SQL<\/b>.<\/span><\/li><li><span>Erfahrung mit <b>Power BI<\/b> oder vergleichbaren BI-\/Visualisierungstools.<\/span><\/li><li><span>Erfahrung mit WFM-Systemen (z. B. 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9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"155\",\"campaign_id\":\"813\",\"campaign_title\":\"Booking\/ Bulgarian\/ Sofia BG\",\"campaign_type\":\"job_application\",\"job_title\":\"\u041a\u043e\u043d\u0441\u0443\u043b\u0442\u0430\u043d\u0442 \u043e\u043d\u043b\u0430\u0439\u043d \u043f\u044a\u0442\u0443\u0432\u0430\u043d\u0438\u044f \u0441 \u0431\u044a\u043b\u0433\u0430\u0440\u0441\u043a\u0438 \u0438 \u0430\u043d\u0433\u043b\u0438\u0439\u0441\u043a\u0438 \u0435\u0437\u0438\u043a\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"\u0421\u0442\u0430\u043d\u0435\u0442\u0435 \u0447\u0430\u0441\u0442 \u043e\u0442 \u0435\u043a\u0438\u043f\u0430 \u043d\u0430 Concentrix!\",\"long_description\":\"<p><strong>\u041a\u0430\u043d\u0434\u0438\u0434\u0430\u0442\u0441\u0442\u0432\u0430\u0439\u0442\u0435 \u0432 Concentrix!<\/strong><\/p>\\n<p>\u0421\u0442\u0430\u043d\u0435\u0442\u0435 \u0447\u0430\u0441\u0442 \u043e\u0442 \u043d\u0430\u0448\u0438\u044f \u0434\u0438\u043d\u0430\u043c\u0438\u0447\u0435\u043d \u0435\u043a\u0438\u043f \u0438 \u043d\u0438 \u043f\u043e\u043c\u043e\u0433\u043d\u0435\u0442\u0435 \u0434\u0430 \u043f\u0440\u043e\u0434\u044a\u043b\u0436\u0438\u043c \u0434\u0430 \u0441\u0435 \u0440\u0430\u0437\u0432\u0438\u0432\u0430\u043c\u0435. \u0410\u043a\u043e \u043f\u044a\u0442\u0443\u0432\u0430\u043d\u0438\u044f\u0442\u0430 \u0441\u0430 \u0412\u0430\u0448\u0430 \u0441\u0442\u0440\u0430\u0441\u0442, \u0442\u0430\u0437\u0438 \u0432\u044a\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442 \u0435 \u0442\u043e\u0447\u043d\u043e \u0437\u0430 \u0412\u0430\u0441. \u041d\u0430\u0448\u0438\u044f\u0442 \u043a\u043b\u0438\u0435\u043d\u0442 \u0435 \u0435\u0434\u043d\u0430 \u043e\u0442 \u043d\u0430\u0439-\u0433\u043e\u043b\u0435\u043c\u0438\u0442\u0435 \u0442\u0443\u0440\u0438\u0441\u0442\u0438\u0447\u0435\u0441\u043a\u0438 \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u0438 \u0432 \u0441\u0432\u0435\u0442\u0430 \u0438 \u043f\u043e\u043c\u0430\u0433\u0430 \u043d\u0430 \u0445\u043e\u0440\u0430\u0442\u0430 \u043f\u043e-\u043b\u0435\u0441\u043d\u043e \u0434\u0430 \u043e\u0442\u043a\u0440\u0438\u0432\u0430\u0442 \u0441\u0432\u0435\u0442\u0430 \u0447\u0440\u0435\u0437 \u043d\u0435\u0437\u0430\u0431\u0440\u0430\u0432\u0438\u043c\u0438 \u043f\u0440\u0435\u0436\u0438\u0432\u044f\u0432\u0430\u043d\u0438\u044f, \u0440\u0430\u0437\u043d\u043e\u043e\u0431\u0440\u0430\u0437\u043d\u0438 \u0432\u044a\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0438 \u0437\u0430 \u0442\u0440\u0430\u043d\u0441\u043f\u043e\u0440\u0442 \u0438 \u0447\u0443\u0434\u0435\u0441\u043d\u0438 \u043c\u0435\u0441\u0442\u0430 \u0437\u0430 \u043d\u0430\u0441\u0442\u0430\u043d\u044f\u0432\u0430\u043d\u0435.<\/p>\\n<p>\u0412 \u043c\u043e\u043c\u0435\u043d\u0442\u0430 \u0442\u044a\u0440\u0441\u0438\u043c <strong>\u041a\u043e\u043d\u0441\u0443\u043b\u0442\u0430\u043d\u0442 \u043e\u043d\u043b\u0430\u0439\u043d \u043f\u044a\u0442\u0443\u0432\u0430\u043d\u0438\u044f \u0441 \u0431\u044a\u043b\u0433\u0430\u0440\u0441\u043a\u0438 \u0438 \u0430\u043d\u0433\u043b\u0438\u0439\u0441\u043a\u0438 \u0435\u0437\u0438\u043a<\/strong>, \u043a\u043e\u0439\u0442\u043e \u0434\u0430 \u0441\u0435 \u043f\u0440\u0438\u0441\u044a\u0435\u0434\u0438\u043d\u0438 \u043a\u044a\u043c \u043d\u0430\u0448\u0438\u044f \u043c\u0435\u0436\u0434\u0443\u043d\u0430\u0440\u043e\u0434\u0435\u043d \u0435\u043a\u0438\u043f. \u0410\u043a\u043e \u0441\u0442\u0435 \u043e\u0440\u0438\u0435\u043d\u0442\u0438\u0440\u0430\u043d\u0438 \u043a\u044a\u043c \u043e\u0431\u0441\u043b\u0443\u0436\u0432\u0430\u043d\u0435\u0442\u043e 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<strong>09:00 \u0434\u043e 18:00 \u0447., \u043e\u0442 \u043f\u043e\u043d\u0435\u0434\u0435\u043b\u043d\u0438\u043a \u0434\u043e \u043f\u0435\u0442\u044a\u043a<\/strong>, \u043a\u043e\u0435\u0442\u043e \u0412\u0438 \u0434\u0430\u0432\u0430 \u043e\u0442\u043b\u0438\u0447\u043d\u0430 \u0432\u044a\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442 \u0434\u0430 \u043f\u043e\u0434\u0434\u044a\u0440\u0436\u0430\u0442\u0435 \u0434\u043e\u0431\u044a\u0440 \u0431\u0430\u043b\u0430\u043d\u0441 \u043c\u0435\u0436\u0434\u0443 \u043f\u0440\u043e\u0444\u0435\u0441\u0438\u043e\u043d\u0430\u043b\u043d\u0438\u044f \u0438 \u043b\u0438\u0447\u043d\u0438\u044f \u0441\u0438 \u0436\u0438\u0432\u043e\u0442.<\/p>\\n<p><strong>\u041e\u0441\u043d\u043e\u0432\u043d\u0438 \u043e\u0442\u0433\u043e\u0432\u043e\u0440\u043d\u043e\u0441\u0442\u0438<\/strong><\/p>\\n<ul>\\n<li>\u0429\u0435 \u043e\u0441\u0438\u0433\u0443\u0440\u044f\u0432\u0430\u0442\u0435 \u043e\u0442\u043b\u0438\u0447\u043d\u043e \u043e\u0431\u0441\u043b\u0443\u0436\u0432\u0430\u043d\u0435 \u043d\u0430 \u043a\u043b\u0438\u0435\u043d\u0442\u0438\u0442\u0435 \u0447\u0440\u0435\u0437 \u0440\u0430\u0437\u043b\u0438\u0447\u043d\u0438 \u043a\u043e\u043c\u0443\u043d\u0438\u043a\u0430\u0446\u0438\u043e\u043d\u043d\u0438 \u043a\u0430\u043d\u0430\u043b\u0438, \u0432\u043a\u043b\u044e\u0447\u0438\u0442\u0435\u043b\u043d\u043e \u0432\u0445\u043e\u0434\u044f\u0449\u0438 \u0438 \u0438\u0437\u0445\u043e\u0434\u044f\u0449\u0438 \u043e\u0431\u0430\u0436\u0434\u0430\u043d\u0438\u044f, \u0438\u043c\u0435\u0439\u043b \u0438 \u0447\u0430\u0442.<\/li>\\n<li>\u0429\u0435 \u043e\u0442\u0433\u043e\u0432\u0430\u0440\u044f\u0442\u0435 \u043d\u0430 \u043a\u043b\u0438\u0435\u043d\u0442\u0441\u043a\u0438 \u0437\u0430\u043f\u0438\u0442\u0432\u0430\u043d\u0438\u044f, \u0449\u0435 \u0441\u044a\u0434\u0435\u0439\u0441\u0442\u0432\u0430\u0442\u0435 \u043f\u0440\u0438 \u0432\u044a\u0437\u043d\u0438\u043a\u043d\u0430\u043b\u0438 \u043a\u0430\u0437\u0443\u0441\u0438 \u0438 \u0449\u0435 \u043f\u043e\u0434\u0445\u043e\u0436\u0434\u0430\u0442\u0435 \u0441 \u0432\u043d\u0438\u043c\u0430\u043d\u0438\u0435, \u0440\u0430\u0437\u0431\u0438\u0440\u0430\u043d\u0435 \u0438 \u0435\u043c\u043f\u0430\u0442\u0438\u044f.<\/li>\\n<\/ul>\\n<p><strong>\u041a\u0430\u043a\u0432\u043e \u0442\u044a\u0440\u0441\u0438\u043c<\/strong><\/p>\\n<ul>\\n<li>\u0421\u0432\u043e\u0431\u043e\u0434\u043d\u043e \u0432\u043b\u0430\u0434\u0435\u0435\u043d\u0435 \u043d\u0430 <strong>\u0431\u044a\u043b\u0433\u0430\u0440\u0441\u043a\u0438 \u0435\u0437\u0438\u043a<\/strong> &ndash; \u043f\u0438\u0441\u043c\u0435\u043d\u043e \u0438 \u0433\u043e\u0432\u043e\u0440\u0438\u043c\u043e<\/li>\\n<li>\u0414\u043e\u0431\u0440\u043e \u0440\u0430\u0431\u043e\u0442\u043d\u043e \u043d\u0438\u0432\u043e \u043d\u0430 <strong>\u0430\u043d\u0433\u043b\u0438\u0439\u0441\u043a\u0438 \u0435\u0437\u0438\u043a<\/strong> &ndash; \u043f\u0438\u0441\u043c\u0435\u043d\u043e \u0438 \u0433\u043e\u0432\u043e\u0440\u0438\u043c\u043e<\/li>\\n<li>\u0414\u043e\u0431\u0440\u0438 \u043a\u043e\u043c\u043f\u044e\u0442\u044a\u0440\u043d\u0438 \u0438 \u043a\u043e\u043c\u0443\u043d\u0438\u043a\u0430\u0446\u0438\u043e\u043d\u043d\u0438 \u0443\u043c\u0435\u043d\u0438\u044f<\/li>\\n<li>\u041f\u0440\u0435\u0434\u0438\u0448\u0435\u043d \u0441\u0445\u043e\u0434\u0435\u043d \u043e\u043f\u0438\u0442 \u0449\u0435 \u0441\u0435 \u0441\u0447\u0438\u0442\u0430 \u0437\u0430 \u043f\u0440\u0435\u0434\u0438\u043c\u0441\u0442\u0432\u043e<\/li>\\n<\/ul>\\n<p><strong>\u041a\u0430\u043a\u0432\u043e \u043f\u0440\u0435\u0434\u043b\u0430\u0433\u0430\u043c\u0435<\/strong><\/p>\\n<p>\u041f\u0440\u0435\u0434\u043b\u0430\u0433\u0430\u043c\u0435 <strong>\u043f\u043e\u0441\u0442\u043e\u044f\u043d\u043d\u0430 \u0440\u0430\u0431\u043e\u0442\u0430 \u043d\u0430 \u043f\u044a\u043b\u043d\u043e \u0440\u0430\u0431\u043e\u0442\u043d\u043e \u0432\u0440\u0435\u043c\u0435<\/strong> \u0441\u044a\u0441 \u0441\u0442\u0430\u043d\u0434\u0430\u0440\u0442\u0435\u043d \u0433\u0440\u0430\u0444\u0438\u043a \u043e\u0442 \u043f\u043e\u043d\u0435\u0434\u0435\u043b\u043d\u0438\u043a \u0434\u043e \u043f\u0435\u0442\u044a\u043a, \u043e\u0442 <strong>09:00 \u0434\u043e 18:00 \u0447.<\/strong> \u0412\u044a\u0437\u043d\u0430\u0433\u0440\u0430\u0436\u0434\u0435\u043d\u0438\u0435\u0442\u043e \u0435 <strong>1200<\/strong><strong>&nbsp;\u0435\u0432\u0440\u043e \u0431\u0440\u0443\u0442\u043e<\/strong>, \u043a\u0430\u0442\u043e \u043a\u044a\u043c \u043d\u0435\u0433\u043e \u0441\u0435 \u0434\u043e\u0431\u0430\u0432\u044f\u0442 \u0438 \u043c\u0435\u0441\u0435\u0447\u043d\u0438 \u0431\u043e\u043d\u0443\u0441\u0438, \u043e\u0431\u0432\u044a\u0440\u0437\u0430\u043d\u0438 \u0441 \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u044f\u043d\u0435\u0442\u043e.<\/p>\\n<p>\u041e\u0444\u0438\u0441\u044a\u0442 \u0441\u0435 \u043d\u0430\u043c\u0438\u0440\u0430 \u043d\u0430 \u0443\u0434\u043e\u0431\u043d\u043e \u043c\u044f\u0441\u0442\u043e, \u0432 \u0431\u043b\u0438\u0437\u043e\u0441\u0442 \u0434\u043e \u0430\u0432\u0442\u043e\u0431\u0443\u0441\u043d\u0438 \u0441\u043f\u0438\u0440\u043a\u0438 \u0438 \u043c\u0435\u0442\u0440\u043e. \u041e\u0441\u0438\u0433\u0443\u0440\u044f\u0432\u0430\u043c\u0435 \u0446\u044f\u043b\u043e\u0441\u0442\u043d\u043e \u043d\u0430\u0447\u0430\u043b\u043d\u043e \u043e\u0431\u0443\u0447\u0435\u043d\u0438\u0435 \u0438 \u0432\u044a\u0432\u0435\u0436\u0434\u0430\u043d\u0435 \u0432 \u0440\u0430\u0431\u043e\u0442\u0430\u0442\u0430, \u043a\u043e\u0438\u0442\u043e \u0441\u0430 \u0438\u0437\u0446\u044f\u043b\u043e \u043f\u043b\u0430\u0442\u0435\u043d\u0438 \u043e\u0442 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u044f\u0442\u0430. \u0429\u0435 \u0438\u043c\u0430\u0442\u0435 \u0434\u043e\u0441\u0442\u044a\u043f \u0438 \u0434\u043e \u043f\u043e\u0441\u0442\u043e\u044f\u043d\u043d\u0438 \u043e\u0431\u0443\u0447\u0435\u043d\u0438\u044f \u0438 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u0438 \u0437\u0430 \u0440\u0430\u0437\u0432\u0438\u0442\u0438\u0435 \u0447\u0440\u0435\u0437 <strong>Concentrix University<\/strong>, \u043a\u0430\u043a\u0442\u043e \u0438 \u0434\u043e \u0438\u043d\u0438\u0446\u0438\u0430\u0442\u0438\u0432\u0438 \u0437\u0430 \u043f\u0440\u043e\u0444\u0435\u0441\u0438\u043e\u043d\u0430\u043b\u043d\u043e \u0440\u0430\u0437\u0432\u0438\u0442\u0438\u0435 \u0438 \u043a\u0430\u0440\u0438\u0435\u0440\u043d\u043e \u043f\u043b\u0430\u043d\u0438\u0440\u0430\u043d\u0435.<\/p>\\n<p>\u0413\u0440\u0438\u0436\u0438\u043c \u0441\u0435 \u0438 \u0437\u0430 \u0412\u0430\u0448\u0435\u0442\u043e \u0437\u0434\u0440\u0430\u0432\u0435 \u0438 \u0431\u043b\u0430\u0433\u043e\u043f\u043e\u043b\u0443\u0447\u0438\u0435 \u0447\u0440\u0435\u0437 \u0440\u0430\u0437\u043b\u0438\u0447\u043d\u0438 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u0438 \u0438 \u0438\u043d\u0438\u0446\u0438\u0430\u0442\u0438\u0432\u0438.<\/p>\\n<p>\u0421\u0440\u0435\u0434 \u0434\u043e\u043f\u044a\u043b\u043d\u0438\u0442\u0435\u043b\u043d\u0438\u0442\u0435 \u043f\u0440\u0438\u0434\u043e\u0431\u0438\u0432\u043a\u0438 \u0441\u0430 <strong>\u0434\u043e\u043f\u044a\u043b\u043d\u0438\u0442\u0435\u043b\u043d\u043e \u0437\u0434\u0440\u0430\u0432\u043d\u043e \u043e\u0441\u0438\u0433\u0443\u0440\u044f\u0432\u0430\u043d\u0435<\/strong>, <strong>Multisport \u0438\/\u0438\u043b\u0438 <\/strong><strong>Coolfit \u043a\u0430\u0440\u0442\u0430<\/strong>, <strong>\u0434\u043e\u0431\u0430\u0432\u043a\u0430 \u0437\u0430 \u0442\u0440\u0430\u043d\u0441\u043f\u043e\u0440\u0442<\/strong>, <strong>\u0431\u043e\u043d\u0443\u0441\u0438 \u0437\u0430 \u0432\u0430\u0436\u043d\u0438 \u0436\u0438\u0442\u0435\u0439\u0441\u043a\u0438 \u0441\u044a\u0431\u0438\u0442\u0438\u044f<\/strong>, <strong>\u0434\u043e\u043f\u044a\u043b\u043d\u0438\u0442\u0435\u043b\u0435\u043d \u043f\u043b\u0430\u0442\u0435\u043d \u043e\u0442\u043f\u0443\u0441\u043a \u0437\u0430 \u043e\u0431\u0443\u0447\u0435\u043d\u0438\u0435<\/strong>, <strong>\u043a\u043e\u0440\u043f\u043e\u0440\u0430\u0442\u0438\u0432\u043d\u0438 \u043e\u0442\u0441\u0442\u044a\u043f\u043a\u0438<\/strong>, <strong>\u0444\u0438\u0440\u043c\u0435\u043d\u0438 \u0441\u044a\u0431\u0438\u0442\u0438\u044f<\/strong> \u0438 \u043e\u0449\u0435 \u043c\u043d\u043e\u0433\u043e \u0434\u0440\u0443\u0433\u0438.<\/p>\\n<p><strong>\u0417\u0430 \u043d\u0430\u0441<\/strong><\/p>\\n<p>\u0410\u043a\u043e \u0441\u043f\u043e\u0434\u0435\u043b\u044f\u0442\u0435 \u043d\u0430\u0448\u0438\u0442\u0435 \u0446\u0435\u043d\u043d\u043e\u0441\u0442\u0438 &ndash; <strong>\u043f\u0440\u0438\u0437\u043d\u0430\u043d\u0438\u0435, \u043f\u043e\u0447\u0442\u0435\u043d\u043e\u0441\u0442, \u0435\u0434\u0438\u043d\u0441\u0442\u0432\u043e \u0438 \u0430\u043d\u0433\u0430\u0436\u0438\u0440\u0430\u043d\u043e\u0441\u0442<\/strong> \u0438 \u0438\u0441\u043a\u0430\u0442\u0435 \u0434\u0430 \u0434\u043e\u043f\u0440\u0438\u043d\u0430\u0441\u044f\u0442\u0435 \u0437\u0430 \u043e\u043d\u0437\u0438 \u0441\u043f\u0435\u0446\u0438\u0430\u043b\u0435\u043d &bdquo;\u0443\u0430\u0443&ldquo; \u0435\u0444\u0435\u043a\u0442, \u0449\u0435 \u0441\u0435 \u0432\u043f\u0438\u0448\u0435\u0442\u0435 \u0447\u0443\u0434\u0435\u0441\u043d\u043e \u0432 \u0435\u043a\u0438\u043f\u0430 \u043d\u0438. \u0417\u0430 \u043d\u0430\u0441 \u043d\u0435 \u0435 \u0432\u0430\u0436\u0435\u043d \u0441\u0430\u043c\u043e \u043f\u0440\u0435\u0434\u0438\u0448\u043d\u0438\u044f\u0442 \u0412\u0438 \u043e\u043f\u0438\u0442, \u0441\u044a\u0449\u043e \u0442\u043e\u043b\u043a\u043e\u0432\u0430 \u0432\u0430\u0436\u043d\u0438 \u0441\u0430 \u0412\u0430\u0448\u0430\u0442\u0430 \u043c\u043e\u0442\u0438\u0432\u0430\u0446\u0438\u044f, \u043e\u0442\u043d\u043e\u0448\u0435\u043d\u0438\u0435 \u0438 \u043b\u0438\u0447\u043d\u043e\u0441\u0442.<\/p>\\n<p>\u041c\u043e\u043b\u044f, \u0438\u043c\u0430\u0439\u0442\u0435 \u043f\u0440\u0435\u0434\u0432\u0438\u0434, \u0447\u0435 \u043a\u0430\u043d\u0434\u0438\u0434\u0430\u0442\u0438\u0442\u0435 \u0438\u0437\u0432\u044a\u043d \u0415\u0432\u0440\u043e\u043f\u0435\u0439\u0441\u043a\u0438\u044f \u0441\u044a\u044e\u0437 \u0442\u0440\u044f\u0431\u0432\u0430 \u0434\u0430 \u043f\u0440\u0438\u0442\u0435\u0436\u0430\u0432\u0430\u0442 <strong>\u0432\u0430\u043b\u0438\u0434\u043d\u043e \u0440\u0430\u0437\u0440\u0435\u0448\u0435\u043d\u0438\u0435 \u0437\u0430 \u0440\u0430\u0431\u043e\u0442\u0430 \u0432 \u0411\u044a\u043b\u0433\u0430\u0440\u0438\u044f<\/strong>, \u0437\u0430 \u0434\u0430 \u0431\u044a\u0434\u0430\u0442 \u0440\u0430\u0437\u0433\u043b\u0435\u0436\u0434\u0430\u043d\u0438 \u0437\u0430 \u043f\u043e\u0437\u0438\u0446\u0438\u044f\u0442\u0430.<\/p>\\n<p><strong>Concentrix Bulgaria<\/strong> \u0435 \u0440\u0430\u0431\u043e\u0442\u043e\u0434\u0430\u0442\u0435\u043b, \u043a\u043e\u0439\u0442\u043e \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u044f \u0440\u0430\u0432\u043d\u0438 \u0432\u044a\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0438. \u0417\u0430 \u043d\u0430\u0441 \u0440\u0430\u0437\u043d\u043e\u043e\u0431\u0440\u0430\u0437\u0438\u0435\u0442\u043e \u0435 \u0446\u0435\u043d\u0435\u043d \u0440\u0435\u0441\u0443\u0440\u0441 \u0438 \u043d\u0430\u0441\u044a\u0440\u0447\u0430\u0432\u0430\u043c\u0435 \u043a\u0430\u043d\u0434\u0438\u0434\u0430\u0442\u0443\u0440\u0438\u0442\u0435 \u043d\u0430 \u0432\u0441\u0438\u0447\u043a\u0438 \u0445\u043e\u0440\u0430, \u043d\u0435\u0437\u0430\u0432\u0438\u0441\u0438\u043c\u043e \u043e\u0442 \u043f\u043e\u043b, \u0432\u044a\u0437\u0440\u0430\u0441\u0442, \u0440\u0435\u043b\u0438\u0433\u0438\u044f, \u0435\u0442\u043d\u0438\u0447\u0435\u0441\u043a\u0430 \u043f\u0440\u0438\u043d\u0430\u0434\u043b\u0435\u0436\u043d\u043e\u0441\u0442 \u0438\u043b\u0438 \u0434\u0440\u0443\u0433\u0430 \u0445\u0430\u0440\u0430\u043a\u0442\u0435\u0440\u0438\u0441\u0442\u0438\u043a\u0430, \u0437\u0430\u0449\u0438\u0442\u0435\u043d\u0430 \u043e\u0442 \u043f\u0440\u0438\u043b\u043e\u0436\u0438\u043c\u043e\u0442\u043e \u0437\u0430\u043a\u043e\u043d\u043e\u0434\u0430\u0442\u0435\u043b\u0441\u0442\u0432\u043e.<\/p>\\n<p>\u041f\u043e\u0437\u043d\u0430\u0432\u0430\u0442\u0435 \u043b\u0438 \u0447\u043e\u0432\u0435\u043a, \u043a\u043e\u0439\u0442\u043e \u0431\u0438 \u0431\u0438\u043b \u043f\u043e\u0434\u0445\u043e\u0434\u044f\u0449 \u0437\u0430 \u0442\u0430\u0437\u0438 \u0440\u043e\u043b\u044f? \u041f\u0440\u0435\u043f\u043e\u0440\u044a\u0447\u0430\u0439\u0442\u0435 \u043f\u0440\u0438\u044f\u0442\u0435\u043b, \u0431\u043b\u0438\u0437\u044a\u043a \u0438\u043b\u0438 \u0440\u043e\u0434\u043d\u0438\u043d\u0430!<\/p>\\n<p><strong>\u041f\u0440\u043e\u0433\u0440\u0430\u043c\u0430 \u0437\u0430 \u0432\u044a\u043d\u0448\u043d\u0438 \u043f\u0440\u0435\u043f\u043e\u0440\u044a\u043a\u0438 &ndash; 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This is a chance to work for a fast-growing, customer-focused company in the beauty and wellness space.<\/p>\\n<p><strong>In this role, you&rsquo;ll:<\/strong><\/p>\\n<ul>\\n<li>&nbsp;Be the friendly voice of top skincare and beauty brands, delivering high-quality support via phone, email, and chat.<\/li>\\n<li>Assist customers with product inquiries, usage guidance, order support, and troubleshooting.<\/li>\\n<li>Build deep knowledge of skincare products, ingredients, and routines to provide confident, accurate solutions.<\/li>\\n<li>Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/li>\\n<li>Create positive customer experiences through personalized assistance and clear communication.<\/li>\\n<li>Collaborate within a dynamic, supportive team to hit shared service and performance goals.<\/li>\\n<\/ul>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Meet contractual KPIs for service delivery and customer satisfaction.<\/li>\\n<li>Clarify customer needs using probing and decision-support tools.<\/li>\\n<li>Listen actively, show empathy, and build strong customer rapport.<\/li>\\n<li>Greet customers in a courteous, friendly, professional manner.<\/li>\\n<li>Maintain working knowledge of client skincare products, ingredients, and usage guidelines.<\/li>\\n<li>Document interactions accurately in account records.<\/li>\\n<li>Participate in initiatives to improve customer satisfaction and business performance.<\/li>\\n<li>Identify opportunities to educate customers on additional products and services when appropriate.<\/li>\\n<\/ul>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<ul>\\n<li><strong>Skincare experience is a plus<\/strong>&nbsp;&ndash; prior work in beauty retail, skincare consulting, customer service for beauty brands, or similar roles required.<\/li>\\n<li>High school diploma required; relevant experience is a plus.<\/li>\\n<li>Excellent communication, interpersonal, and customer engagement skills in English.<\/li>\\n<li>&nbsp;Comfortable in a fast-paced, performance-driven environment.<\/li>\\n<li>&nbsp;Strong multitasking, prioritization, and adaptability.<\/li>\\n<li>Basic computer skills and ability to navigate multiple systems.<\/li>\\n<li>Works well independently and collaboratively.<\/li>\\n<li>Detail-oriented, dependable, and professional.<\/li>\\n<li>Patient, composed, and solution-focused.<\/li>\\n<li>Flexible to work rotating shifts as required.<\/li>\\n<li>Strong problem-solving with a customer-centric mindset.<\/li>\\n<li>Knowledge and passion for skincare and beauty products.<\/li>\\n<\/ul>\\n<p><strong>Career Framework Role:<\/strong><br \/>This entry-level role operates within defined processes under close supervision. You&rsquo;ll gain product-specific knowledge of skincare and beauty and build a foundation for growth through continuous learning and performance development.<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<ul>\\n<li>Competitive salary<\/li>\\n<li>Transportation provided &nbsp;<\/li>\\n<li>Medical &amp; social insurance<\/li>\\n<li>Fast-track promotions within 6 months<\/li>\\n<li>Exposure to the beauty, skincare, and consumer goods sector<\/li>\\n<li>Supportive, inclusive, growth-focused work environment<\/li>\\n<\/ul>\\n<p><strong>Additional Information:<\/strong><br \/>Program requirements, responsibilities, and expectations may vary based on operational needs.<\/p>\\n<p><strong>Disclaimer:&nbsp;&nbsp;<\/strong><br \/>Statements above describe the general nature and level of work. They are not an exhaustive list of all responsibilities or skills. Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-4111\",\"location\":\"Industrial Area, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T03:59:25.942+04:00\",\"created_at\":\"2026-06-02T18:03:14.143+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTEx?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTEx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"1135\",\"campaign_id\":\"19676\",\"campaign_title\":\"Recruiter II R1726969\",\"campaign_type\":\"job_application\",\"job_title\":\"Mid-Senior Recruiter\",\"street\":\"BGR Sofia - Advance Business Center\",\"address\":\"BGR Sofia - Advance Business Center\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"The Recruiter ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs.  This position is responsible for working with various clients to assess hiring needs and interview candidates for positions.\",\"long_description\":\"<p><b>Mid-Senior Recruiter<\/b><\/p><p><\/p><p>We are looking for a results-driven Mid-Senior Recruiter to lead end-to-end recruitment and deliver strong hiring outcomes in a fast-paced, high-growth environment. This role is responsible for partnering with hiring managers and business leaders to understand workforce needs, develop effective recruiting strategies, attract top talent, and manage the hiring process through to offer stage.<\/p><p>As a trusted talent advisor, the Mid-Senior Recruiter will play a critical role in strengthening candidate pipelines, improving hiring effectiveness, and ensuring a consistent, high-quality recruitment experience. The ideal candidate brings strong sourcing capability, sound judgment, stakeholder management skills, and the ability to operate with pace, professionalism, and attention to detail.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><p><\/p><ul><li>Lead full-cycle recruitment across volume roles<\/li><li>Partner with hiring managers and stakeholders to define role requirements and recruitment strategies<\/li><li>Build targeted sourcing plans and develop strong pipelines of qualified talent<\/li><li>Conduct structured screening and interviews to assess candidate capability and fit<\/li><li>Present candidate shortlists and provide well-informed hiring recommendations<\/li><li>Advise stakeholders on market trends, talent availability, and hiring best practices<\/li><li>Support offer development and lead candidate negotiations<\/li><li>Track recruitment activity, maintain accurate records, and ensure process compliance in ATS and HRIS systems<\/li><li>Produce recruitment reporting and pipeline updates as needed<\/li><li>Represent the company professionally and promote a strong employer brand in the market<\/li><\/ul><p><br \/><b>Qualifications<\/b><\/p><p><\/p><ul><li>2 plus \u00a0years of recruitment experience, preferably in high-volume, sales, or fast-paced hiring environments<\/li><li>Bachelor\u2019s Degree preferred<\/li><li>Strong knowledge of sourcing strategies, candidate assessment, and full-cycle recruitment<\/li><li>Experience with ATS, HRIS platforms, and Microsoft Office<\/li><li>Excellent written and verbal communication skills<\/li><li>Minimum B2 English proficiency required<\/li><li>Additional language will be preferred<\/li><li>Strong organizational, stakeholder management, and problem-solving skills<\/li><li>Ability to work under pressure, manage competing demands, and maintain confidentiality<\/li><li>Willingness to work in a hybrid model from our office in Sofia<\/li><\/ul><p><\/p><p><b>What we offer: <\/b><\/p><ul><li><span>Competitive salary package<\/span><\/li><li><span>Monthly transportation and internet allowance<\/span><span>\u00a0<\/span><span>in addition to base salary<\/span><\/li><li><span>Bonus<\/span><span> for <\/span><span>important<\/span><span> life events<\/span><\/li><li><span>Additional medical coverage, including<\/span><span>\u00a0health and dental care<\/span><\/li><li><span>Life and disability insurance<\/span><\/li><li><span>Sport card, co-financed by the employer<\/span><\/li><li><span>Employee discounts<\/span><span>\u00a0<\/span><span>on a variety of goods and services<\/span><\/li><li><span>5 additional paid days off for educational purposes<\/span><\/li><\/ul><p><\/p><p>\u00a0\u00a0\u00a0<\/p><h2><span><b>Disclaimer\u00a0\u00a0 <\/b><\/span><\/h2><p><span>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/span><\/p>\",\"ats_external_id\":\"R1726969\",\"location\":\"Sofia\",\"job_type\":\"full_time\",\"salary\":\"2000\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-07T20:09:29.566+08:00\",\"created_at\":\"2026-06-01T22:04:11.641+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTY3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Senior-Recruiter_R1726969\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"fedde5c1af28103132720127ceab0000\",\"descriptor\":\"Concentrix Services Bulgaria EOOD (New)\",\"reference_id\":\"CBG04\",\"organization_reference_id\":\"CBG04\"},\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - 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Technical Italian - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Advisor \u2013 Italian Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Technical Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Italian and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-4109\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-24T03:59:16.539+04:00\",\"created_at\":\"2026-06-01T19:25:08.259+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTA5?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTA5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"6\",\"relevance_score\":\"1\"},{\"id\":\"1136\",\"campaign_id\":\"19658\",\"campaign_title\":\"Specialist, Technical Sales R1734862\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Technical Sales\",\"street\":\"JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-ku\",\"address\":\"JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-ku\",\"city\":\"Yokohama\",\"state\":\"Kanagawa\",\"postal_code\":\"2200012\",\"region\":null,\"country\":\"Japan\",\"short_description\":\"The Specialist, Technical Sales is responsible for generating new business and ensuring the growth of existing accounts within an assigned territory. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><strong><u>Job Type:<\/u><\/strong><strong>&nbsp;&nbsp;Full-Time<\/strong>&nbsp;<\/p>\\n<p><strong><u>Location<\/u><\/strong><strong>:<\/strong>&nbsp;Insurgentes Sur, Mexico City<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU?<\/strong><\/p>\\n<ul>\\n<li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with&nbsp;<\/li>\\n<li>Endless career opportunities and clear paths for career development&nbsp;<\/li>\\n<li>A competitive salary&nbsp;<\/li>\\n<li>Inclusive perks and benefits&nbsp;<\/li>\\n<li>Opportunity for monthly performance incentives&nbsp;<\/li>\\n<li>Great weekly, biweekly and monthly activities<\/li>\\n<li>Great raffles and prizes<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WANT MATTERS TO US<\/strong><\/p>\\n<p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people&rsquo;s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p>\\n<p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.&nbsp;We are looking for customer service experts.<\/p>\\n<p>This role is the perfect opportunity for someone considering a career in customer services.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT WOULD YOU BRING TO OUR TEAM?<\/strong><\/p>\\n<p>Your passion for doing good for other people will help you bond with your customers and your team.&nbsp;You will actively listen and troubleshoot to provide a great customer experience. Your&nbsp;attention to detail, ability to think outside the box, excellent communication, and passion&nbsp;will help you excel in this role.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>TO BECOME A PART OF OUR TEAM:<\/strong><\/p>\\n<p>Courteous with strong customer service orientation<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Intermediate - Advanced English level<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; High School diploma or equivalent required<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 6 months minimum of experience in Call center customer service(Desired)<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work under constant changes<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Multitasking<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong computer navigation skills and PC knowledge<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to communicate effectively, both in writing and verbally<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Reliable with strong attention to detail<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Skilled in multitasking; including the ability to be flexible and adapt to change quickly<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Tolerance of repetitive work in a fast-paced, high-production work environment<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work as a team member as well as independently<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Shift rotation capability as needed<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Based on location and \/ or program, additional experience \/ skills may be required<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CALL US HOME:<\/strong><\/p>\\n<p>If you find yourself smiling right now and this feels like the perfect next step in your&nbsp;career, we want to hear from you! Apply today and find out why 290,000+ people around the globe choose to call Concentrix home.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world&rsquo;s best brands and their customers. We&rsquo;re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p>\\n<p>&nbsp;<\/p>\\n<p>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Learn more:<\/strong><\/p>\\n<p><strong>Concentrix<\/strong>\u202fon Facebook |\u202f<strong>Concentrix&nbsp;<\/strong>on Instagram |\u202f<strong>www.concentrix.com<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities&nbsp;<\/h2>\\n<p>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Maintain basic knowledge of client products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Offer additional products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Track, document and retrieve information in call tracking database<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<h2>Candidate Profile&nbsp;<\/h2>\\n<p>&bull; High school diploma with three to six months of relevant experience preferred<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Courteous with strong customer service orientation<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Strong computer navigation skills and PC Knowledge<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Dependable with strong attention to detail<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to work as a team member, as well as independently<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to rotate shifts, as needed<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Based on location and\/or program, additional experience\/skills may be required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>*Job requirements may vary by country and will not contravene any local laws<\/p>\\n<p>&nbsp;<\/p>\\n<h2>Career Framework Role&nbsp;<\/h2>\\n<p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.&nbsp; Works with close supervision and clearly defined procedures.&nbsp; Starting to demonstrate familiarity with client terminology, operating standards and procedures.&nbsp; Starter without sustained metric performance levels.<\/p>\\n<p>&nbsp;<\/p>\\n<h2><strong>Supplemental Geographical Information <\/strong><\/h2>\\n<p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p>\\n<p>&nbsp;<\/p>\\n<p>GERMANY - This job description does not apply to employees in Germany.<\/p>\\n<p>&nbsp;<\/p>\\n<p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>PHILIPPINES&nbsp;&nbsp;<\/p>\\n<p>&bull; Minimum of two years of college education. No prior call center experience is required<\/p>\\n<p>&bull; Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>INDIA&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy<\/p>\\n<p>&bull; Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p>\\n<p>&bull; Confirm customer understanding of the solution and provide additional customer education as needed<\/p>\\n<p>&bull; Ability to learn including strong problem solving skills<\/p>\\n<p>&bull; Demonstrate strong probing and problem solving skills<\/p>\\n<p>&bull; Should be able to handle complex queries<\/p>\\n<p>&bull; Should be able to resolve customer queries independently&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h2><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. 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At Concentrix Colombia, you&rsquo;ll find the tools, support, and team environment to grow professionally while delivering great customer experiences. Join us and make an impact. \ud83c\udf1f<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Customer Support Representative<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Assist customers via phone, chat, or email with clarity and professionalism.<\/li>\\n<li style=\\\"color: #002f35;\\\">Follow processes and use internal tools to resolve inquiries efficiently.<\/li>\\n<li style=\\\"color: #002f35;\\\">Collaborate with your team to ensure an excellent service experience.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benefits<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Competitive base salary<br \/>\u2705 Paid training and development<br \/>\u2705 Legal benefits and job stability<br \/>\u2705 Inclusive, people-first culture<br \/>\u2705 Opportunities for growth and advancement<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requirements<\/div>\\n<p style=\\\"color: #002f35;\\\">High school diploma<br \/>Clear communication skills<br \/>Basic computer literacy<br \/>Customer-focused mindset<br \/>Schedule flexibility<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Apply today and start your journey with Concentrix Colombia!<\/p>\",\"ats_external_id\":\"R1663965\",\"location\":\"Bogota, Antioquia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T19:59:23.681-04:00\",\"created_at\":\"2026-05-29T17:59:23.174-04:00\",\"latitude\":\"4.710988599999999\",\"longitude\":\"-74.072092\",\"landing_page_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAw?\",\"apply_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bogota D.C.\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"primary_location\":{\"id\":\"CO-BOG-TOR90-01\",\"wid\":\"79de6ecbeafb01a95a6e2374eb00aec7\",\"descriptor\":\"COL Bogota - Oficinas y terrazas de\"}},\"recruiter\":{\"email\":{\"wid\":\"a56faa9f90a7101652ac1915fddf0005\",\"address\":\"wuendy.lopez@concentrix.com\"},\"last_name\":\"Lopez Botero\",\"first_name\":\"Alejandra\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338691\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota\/Customer-Service-Bogot-EN_R1663965\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota\/Customer-Service-Bogot-EN_R1663965\/apply\",\"job_requisition_id\":\"R1663965\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"81589ed690371019614710d872200003\",\"address\":\"luisalejandro.sandoval@concentrix.com\"},\"last_name\":\"Sandoval\",\"first_name\":\"Alejandro\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663965\",\"wid\":\"e627d413a41510280782e797319d0000\",\"descriptor\":\"R1663965 Customer Service Bogot\u00e1 EN (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-colombia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"46\",\"campaign_id\":\"404\",\"campaign_title\":\"B2B\",\"campaign_type\":\"job_application\",\"job_title\":\"Business to Business Sales\/Lead Generation\",\"street\":\"CRI San Jose - US Embassy\",\"address\":\"CRI San Jose - US Embassy\",\"city\":\"San Jos\u00e9\",\"state\":\"San Jose\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"Business to Business Sales Representative\",\"long_description\":\"<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Join our team as a <span data-teams=\\\"true\\\">Business to Business Sales Representative<\/span>!<\/strong><\/h1>\\n<p>The Sales Representative is responsible for demonstrating the value and benefits of our client&rsquo;s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.<\/p>\\n<div>\\n<h2>Position:<\/h2>\\n<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Business to Business Sales Representative<\/div>\\n<ul>\\n<li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li>\\n<li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li>\\n<li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li>\\n<li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li>\\n<li>Manage high volume of customer contacts through phone and email each day &ndash; majority of communication is outbound<\/li>\\n<li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li>\\n<li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li>\\n<li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li>\\n<li>Work with a team and report directly to a Sales Manager<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>Requirements:<\/h2>\\n<ul>\\n<li><strong>1+ years of experience working in B2B Sales (Business to Business)<\/strong><\/li>\\n<li><strong>Professional English communication, level B2 minimum<\/strong><\/li>\\n<li><strong>Experience working with Salesforce.com or similar CRM<\/strong><\/li>\\n<li>Prior success in achievement of personal and team sales quota\/goals<\/li>\\n<li>Experience in high-volume customers interactions<\/li>\\n<li>Experience learning new technology and data<\/li>\\n<li>Problem solving skills<\/li>\\n<li>Excellent knowledge of MS Office programs<\/li>\\n<li>Experience or willingness to work from home<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1694446\",\"location\":\"San Jos\u00e9, San Jose\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T17:59:23.888-06:00\",\"created_at\":\"2026-05-29T15:50:31.482-06:00\",\"latitude\":\"9.9280694\",\"longitude\":\"-84.0907246\",\"landing_page_url\":\"https:\/\/concentrix-costarica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDQ?\",\"apply_url\":\"https:\/\/concentrix-costarica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDQ\/apply?\",\"head_count\":\"15\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Pavas\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"primary_location\":{\"id\":\"CR-SAN-USEMB-00\",\"wid\":\"740544c0a47f01b3fc23a5901f11b468\",\"descriptor\":\"CRI San Jose - US Embassy\"}},\"recruiter\":{\"email\":{\"wid\":\"0ace91a16816011c08809a90fb192ae9\",\"address\":\"karen.riverairigoyen@concentrix.com\"},\"last_name\":\"Rivera Irigoyen\",\"first_name\":\"Karen\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338783\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---US-Embassy\/Advance-Networking-Engineer-2025_R1568864\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---US-Embassy\/Advance-Networking-Engineer-2025_R1568864\/apply\",\"job_requisition_id\":\"R1568864\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f6358e3b3d6d017d181f6c8603192ad3\",\"address\":\"diego.castillo1@concentrix.com\"},\"last_name\":\"Castillo Brenes\",\"first_name\":\"Diego\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1568864\",\"wid\":\"4d081ecaab581013ca0b049885070000\",\"descriptor\":\"R1568864 Customer Service Representative (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-costarica\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1777\",\"campaign_id\":\"895\",\"campaign_title\":\"Audi \/ Danish \/ WAH \/ Braga \/ ad in danish\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (dansktalende) - For Audi - Fjernarbejde \",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Oplev styrken ved en karriere, der g\u00f8r en forskel \",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">Leder du efter det n&aelig;ste skridt i din karriere? Vi er en global leder inden for teknologi og services, som driver fremtidens brands fremed. Vi hj&aelig;lper velkendte brands &ndash; dem du bruger hver dag &ndash; med at forbedre deres forretning gennem teknologi og integrerede l&oslash;sninger i mere end 70 lande. Vi er stolte af &aring;r efter &aring;r at blive anarkendt med priser som &ldquo;World&rsquo;s Best Workplaces&rdquo;, &ldquo;Best Companies for Career Growth&rdquo; og &ldquo;Best Company Culture&rdquo;.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Hvis&nbsp;du&nbsp;&oslash;nsker&nbsp;at&nbsp;udvikle&nbsp;dig&nbsp;og&nbsp;blive&nbsp;inspireret,&nbsp;vil&nbsp;du&nbsp;som&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Customer Service Representative for Audi&nbsp;i&nbsp;Portugal (Fjernarbejde)<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;sikre, at performance-m&aring;l&nbsp;bliver&nbsp;opfyldt&nbsp;p&aring;&nbsp;tv&aelig;rs&nbsp;af&nbsp;alle&nbsp;operationer. Samtidig&nbsp;s&oslash;rger&nbsp;du for, at vi lever op&nbsp;til&nbsp;kundens&nbsp;forventninger&nbsp;omkring&nbsp;operationel&nbsp;excellence:&nbsp;h&oslash;je&nbsp;m&aring;l&nbsp;inden&nbsp;for&nbsp;kvalitet,&nbsp;effektivitet&nbsp;og&nbsp;forbedring&nbsp;af&nbsp;kunderejsen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Karriereudvikling&nbsp;og&nbsp;personlig&nbsp;udvikling<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Vi giver dig al den&nbsp;tr&aelig;ning, de&nbsp;nyeste&nbsp;teknologier&nbsp;og&nbsp;den&nbsp;l&oslash;bende&nbsp;support, du&nbsp;har&nbsp;brug&nbsp;for&nbsp;for&nbsp;at&nbsp;f&aring;&nbsp;succes.&nbsp;Hos&nbsp;Concentrix er der&nbsp;reelle&nbsp;muligheder&nbsp;for&nbsp;b&aring;de&nbsp;karriere-&nbsp;og&nbsp;personlig&nbsp;udvikling.&nbsp;Omkring&nbsp;80 %&nbsp;af&nbsp;vores&nbsp;ledere&nbsp;og&nbsp;managers er&nbsp;blevet&nbsp;forfremmet&nbsp;internt!&nbsp;Derfor&nbsp;tilbyder&nbsp;vi&nbsp;en&nbsp;r&aelig;kke&nbsp;GRATIS Learning-&nbsp;og&nbsp;Leadership Development-programmer,&nbsp;som&nbsp;hj&aelig;lper&nbsp;dig&nbsp;p&aring;&nbsp;vej&nbsp;mod den&nbsp;karriere, du&nbsp;altid&nbsp;har&nbsp;dr&oslash;mt&nbsp;om.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Hvad&nbsp;du&nbsp;vil&nbsp;lave&nbsp;i&nbsp;denne&nbsp;rolle<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Som Customer Service Representative&nbsp;vil&nbsp;du:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Besvare&nbsp;kundehenvendelser&nbsp;via&nbsp;telefon, chat&nbsp;og&nbsp;e-mail&nbsp;og&nbsp;repr&aelig;sentere&nbsp;et&nbsp;f&oslash;rende&nbsp;europ&aelig;isk&nbsp;bilbrand&nbsp;med&nbsp;professionalisme&nbsp;og&nbsp;entusiasme.&nbsp;Sikre&nbsp;klar&nbsp;og&nbsp;pr&aelig;cis&nbsp;dokumentation&nbsp;af&nbsp;kundeinteraktioner,&nbsp;l&oslash;sninger&nbsp;og&nbsp;opf&oslash;lgninger&nbsp;i&nbsp;CRM-systemet.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Samarbejde&nbsp;med&nbsp;kolleger&nbsp;for at&nbsp;forbedre&nbsp;den&nbsp;samlede&nbsp;kundeoplevelse.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Holde dig&nbsp;opdateret&nbsp;om de&nbsp;nyeste&nbsp;produkter,&nbsp;politikker&nbsp;og&nbsp;services for at&nbsp;kunne&nbsp;give&nbsp;kunderne&nbsp;korrekt&nbsp;og&nbsp;rettidig&nbsp;information.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Udvise&nbsp;varme&nbsp;og&nbsp;entusiasme&nbsp;i&nbsp;hver&nbsp;eneste&nbsp;kundekontakt.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Bruge din&nbsp;viden&nbsp;om&nbsp;bilindustrien&nbsp;og&nbsp;digitale&nbsp;produkter&nbsp;til&nbsp;effektiv&nbsp;fejlfinding&nbsp;og&nbsp;probleml&oslash;sning.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Dine&nbsp;Kvalifikationer<\/span><\/strong><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Concentrix er et&nbsp;godt&nbsp;match,&nbsp;hvis&nbsp;du:<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Har et&nbsp;h&oslash;jt&nbsp;niveau&nbsp;i&nbsp;dansk&nbsp;(C1&nbsp;skriftligt&nbsp;og&nbsp;mundtligt)&nbsp;og&nbsp;et&nbsp;godt&nbsp;niveau&nbsp;i&nbsp;engelsk&nbsp;(B2).<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Har&nbsp;mindst&nbsp;1&nbsp;&aring;rs&nbsp;erfaring&nbsp;fra&nbsp;callcenter&nbsp;eller&nbsp;kundeservice, gerne&nbsp;inden&nbsp;for&nbsp;bilindustrien.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Er&nbsp;passioneret&nbsp;omkring&nbsp;biler&nbsp;og&nbsp;har&nbsp;gode&nbsp;digitale&nbsp;kompetencer.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Har&nbsp;stor&nbsp;sans for&nbsp;detaljer&nbsp;og&nbsp;gode&nbsp;organisatoriske&nbsp;evner.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Har&nbsp;st&aelig;rke&nbsp;probleml&oslash;sningsevner&nbsp;og&nbsp;et&nbsp;kreativt,&nbsp;l&oslash;sningsorienteret&nbsp;mindset.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Hvis&nbsp;du&nbsp;f&oslash;ler, at du&nbsp;ikke&nbsp;opfylder&nbsp;alle&nbsp;kravene,&nbsp;opfordrer&nbsp;vi dig&nbsp;stadig&nbsp;til&nbsp;at&nbsp;s&oslash;ge. Vi&nbsp;vil&nbsp;g&oslash;re&nbsp;vores&nbsp;bedste&nbsp;for at&nbsp;matche&nbsp;dig med det&nbsp;rette&nbsp;job &ndash;&nbsp;hvad&nbsp;enten&nbsp;det er&nbsp;denne&nbsp;rolle&nbsp;eller&nbsp;en&nbsp;anden.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Hvad&nbsp;vi&nbsp;tilbyder<\/span><\/strong><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">I&nbsp;denne&nbsp;rolle&nbsp;tilbyder&nbsp;vi&nbsp;fordele, der&nbsp;st&oslash;tter&nbsp;din&nbsp;unikke&nbsp;livsstil:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Arbejd&nbsp;med et&nbsp;anerkendt&nbsp;navn&nbsp;i&nbsp;bilindustrien,&nbsp;kendt&nbsp;for&nbsp;kvalitet, innovation&nbsp;og&nbsp;kundetilfredshed.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fuldtidsstilling&nbsp;med&nbsp;tidsubegr&aelig;nset&nbsp;kontrakt&nbsp;(kan&nbsp;forhandles&nbsp;afh&aelig;ngigt&nbsp;af&nbsp;din&nbsp;erfaring&nbsp;og&nbsp;kundens&nbsp;behov).<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Konkurrencedygtig&nbsp;l&oslash;n&nbsp;og&nbsp;performancebonus.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Mulighed&nbsp;for at&nbsp;arbejde&nbsp;hjemmefra&nbsp;i&nbsp;det&nbsp;nordlige&nbsp;Portugal.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Bonusmuligheder&nbsp;gennem&nbsp;&ldquo;Bring-a-friend&rdquo; (referral-program).<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fuldt&nbsp;betalt&nbsp;opl&aelig;ring&nbsp;i&nbsp;virksomheden&nbsp;og&nbsp;projektet, du&nbsp;skal&nbsp;arbejde&nbsp;p&aring;.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Karriereudviklingsprogrammer.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Oplev den&nbsp;bedste&nbsp;version&nbsp;af&nbsp;dig&nbsp;selv!<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Hvis&nbsp;dette&nbsp;f&oslash;les&nbsp;som&nbsp;det&nbsp;perfekte&nbsp;n&aelig;ste&nbsp;skridt&nbsp;i&nbsp;din&nbsp;karriere,&nbsp;vil&nbsp;vi&nbsp;meget&nbsp;gerne&nbsp;h&oslash;re&nbsp;fra&nbsp;dig.&nbsp;Ans&oslash;g&nbsp;i&nbsp;dag&nbsp;og&nbsp;find&nbsp;ud&nbsp;af,&nbsp;hvorfor&nbsp;mere end 440.000&nbsp;game-changers&nbsp;verden&nbsp;over&nbsp;kalder&nbsp;Concentrix&nbsp;deres&nbsp;&ldquo;employer of choice&rdquo;.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Concentrix er&nbsp;en&nbsp;arbejdsplads&nbsp;med&nbsp;lige&nbsp;muligheder<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><em><span data-contrast=\\\"auto\\\">Vi er&nbsp;stolte&nbsp;af&nbsp;at&nbsp;v&aelig;re&nbsp;samlet&nbsp;som&nbsp;&eacute;t&nbsp;team&nbsp;og&nbsp;&eacute;n&nbsp;virksomhed&nbsp;globalt. Vi er&nbsp;engagerede&nbsp;i&nbsp;lige&nbsp;jobmuligheder&nbsp;for alle&nbsp;kandidater&nbsp;samt&nbsp;et&nbsp;arbejdsmilj&oslash;&nbsp;uden&nbsp;diskrimination&nbsp;og&nbsp;chikane. Alle&nbsp;vores&nbsp;rekrutteringsprocesser&nbsp;er&nbsp;baseret&nbsp;p&aring;&nbsp;forretningsbehov,&nbsp;jobkrav&nbsp;og&nbsp;professionelle&nbsp;kvalifikationer&nbsp;&ndash;&nbsp;uden&nbsp;hensyn&nbsp;til&nbsp;race, alder,&nbsp;k&oslash;nsidentitet,&nbsp;seksuel&nbsp;orientering, religion,&nbsp;etnicitet,&nbsp;familie-&nbsp;eller&nbsp;for&aelig;ldrestatus, national&nbsp;oprindelse, handicap&nbsp;eller&nbsp;andre&nbsp;forhold&nbsp;beskyttet&nbsp;af&nbsp;g&aelig;ldende&nbsp;national&nbsp;lovgivning.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Ret&nbsp;til&nbsp;at&nbsp;arbejde<\/span><\/strong><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">I&nbsp;henhold&nbsp;til&nbsp;portugisisk&nbsp;lov&nbsp;vil&nbsp;kun&nbsp;ans&oslash;gere, der&nbsp;har&nbsp;lovlig&nbsp;ret&nbsp;til&nbsp;at&nbsp;arbejde&nbsp;i&nbsp;Portugal,&nbsp;blive&nbsp;taget&nbsp;i&nbsp;betragtning&nbsp;til&nbsp;denne&nbsp;stilling.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"PT-895\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-29T10:03:55.035+01:00\",\"created_at\":\"2026-05-29T08:54:32.598+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OTU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1138\",\"campaign_id\":\"19538\",\"campaign_title\":\"Director, Sales R1728123\",\"campaign_type\":\"job_application\",\"job_title\":\"Director, Automotive Technology Solutions Sales\",\"street\":\"USA MI Work-at-Home\",\"address\":\"USA MI Work-at-Home\",\"city\":\"USA\",\"state\":\"Michigan\",\"postal_code\":\"48901\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p><b>Job Title: Director, Automotive Technology Solutions<\/b> \u2013 <b>CONCENTRIX<\/b><\/p><p><\/p><p><b>Role Summary<\/b><\/p><p><\/p><p>The Director, Automotive Technology Solutions is a sector-focused sales leader responsible for driving growth of <span>CX<\/span> technology and digital services across the automotive portfolio.<\/p><p><\/p><p>This is an overlay role that partners with Account Executives and GTM teams to shape demand, influence solution strategy, and close complex, technology-led opportunities. The role brings <b>deep automotive and technology expertise<\/b> to <span>position our service offerings<\/span> as strategic business enablers.<\/p><p><\/p><p><b>Primary Objectives<\/b><\/p><ul><li>Accelerate adoption of <span>CX technology<\/span> services across the automotive portfolio<\/li><li>Increase technology penetration and attach rate within existing customers<\/li><li>Serve as the automotive technology sales authority for internal teams and clients<\/li><\/ul><p><\/p><p><b>Key Responsibilities<\/b><\/p><p><\/p><p><u>Overlay Sales Leadership<\/u><\/p><ul><li>Act as the technology sales overlay across automotive customers<\/li><li>Identify and drive white-space opportunities for <span>CX technology<\/span> services<\/li><li>Support expansion through executive engagement, workshops, and roadmap discussions<\/li><\/ul><p><\/p><p><u>Technology &amp; <span>Technical Product<\/span> Solution Selling<\/u><\/p><p>Lead client conversations aligned to <span>technology product<\/span> focus areas:<\/p><ul><li>Customer Experience (CX) transformation<\/li><li>Digital experience platforms and orchestration<\/li><li>Data, analytics<span>, AI<\/span> and personalization<\/li><li>Engineering services, including application modernization, <span>cloud,<\/span> and digital product engineering<\/li><\/ul><p><\/p><p>Translate automotive business challenges into value-based technology solutions tied to growth, efficiency, and customer experience outcomes<\/p><p><\/p><p><u>Automotive Sector Expertise<\/u><\/p><p>Maintain strong understanding of automotive enterprise priorities across:<\/p><ul><li>Customer operations and experience transformation<\/li><li>Digital platforms and data ecosystems<\/li><li>Engineering and modernization initiatives<\/li><\/ul><p>Stay current on industry and technology trends and convert insights into scalable sales plays<\/p><p><\/p><p><\/p><p><u>Internal Collaboration &amp; Enablement<\/u><\/p><ul><li>Partner with solution architects, SMEs, delivery leaders, and partner teams<\/li><li>Contribute to sector GTM strategy, sales plays, and pursuit development<\/li><li>Enable account teams with technology insights and sales support<\/li><\/ul><p><\/p><p><b>MUST HAVE Qualifications<\/b><\/p><p><\/p><p><u>Experience<\/u><\/p><ul><li>6\u20138&#43; years of experience in <span>CX<\/span> technology, digital, or services sales, <span>preferably in a BPO environment.<\/span><\/li><li>Proven experience selling CX, digital experience, data &amp; analytics, AI or engineering services<\/li><li>Experience working <b>with<\/b> automotive enterprise clients<\/li><li>Demonstrated success influencing and closing complex, multi-stakeholder deals<\/li><\/ul><p><\/p><p><u>Skills &amp; Capabilities<\/u><\/p><ul><li>Executive presence with strong storytelling and advisory skills<\/li><li>Ability to operate in a matrixed environment across multiple pursuits<\/li><li>Strong strategic thinking, collaboration, and deal orchestration<\/li><li>Clear understanding of how technology drives business outcomes in automotive<\/li><\/ul><p><\/p><p>Success Measures<\/p><ul><li>Technology services pipeline generated and closed<\/li><li><span>Technology services<\/span> attach rate across automotive customers<\/li><li>Scale and strategic impact of deals supported<\/li><\/ul><p><\/p><p>The base salary range for this position is $140000- $180000, plus commission incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><ul><li>The deadline\u00a0to apply\u00a0for this position is September 10, 2026<i>.\u00a0<\/i>This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0\u00a0<\/li><li><\/li><\/ul><p><b>Physical and Mental Requirements<br \/>\u00a0<\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p><b>Equal Employment Opportunity<\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><a href=\\\"https:\/\/nam10.safelinks.protection.outlook.com\/?url&#61;https%3A%2F%2Fwww.eeoc.gov%2Fsites%2Fdefault%2Ffiles%2F2023-06%2F22-088_EEOC_KnowYourRights6.12.pdf&amp;data&#61;05%7C02%7Ccheryl.norton%40concentrix.com%7C79c26672e01b438eacdc08deb538184d%7C599e51d62f8c43478e591f795a51a98c%7C0%7C0%7C639147449683900048%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata&#61;R%2BKtikMZiQnhv0yoAACwKfnYZpLxthL5EGf4thmb5%2FE%3D&amp;reserved&#61;0\\\" target=\\\"_blank\\\">English<\/a><\/li><li><a href=\\\"https:\/\/nam10.safelinks.protection.outlook.com\/?url&#61;https%3A%2F%2Fwww.eeoc.gov%2Fsites%2Fdefault%2Ffiles%2F2023-06%2F22-088_EEOC_KnowYourRightsSp6.12.pdf&amp;data&#61;05%7C02%7Ccheryl.norton%40concentrix.com%7C79c26672e01b438eacdc08deb538184d%7C599e51d62f8c43478e591f795a51a98c%7C0%7C0%7C639147449683958948%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata&#61;S%2FU%2FEvvOJQBliiWxq%2BT2RJ1ovJPbEPJEO6y50PwBTvY%3D&amp;reserved&#61;0\\\" target=\\\"_blank\\\">Spanish<\/a><\/li><\/ul><p><\/p><p><b>Accommodation<\/b><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco&#64;concentrix.com\\\" target=\\\"_blank\\\">app.acco&#64;concentrix.com<\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence<\/b><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><b>Work Authorization<\/b><\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\" target=\\\"_blank\\\"><b>HERE<\/b><\/a><b>. <\/b><\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1728123\",\"location\":\"USA, Michigan\",\"job_type\":\"full_time\",\"salary\":\"178000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-08-18T08:04:21.994+08:00\",\"created_at\":\"2026-05-29T04:04:13.392+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTUzOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MI-Work-at-Home\/Director--Automotive-Technology-Solutions-Sales_R1728123-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Michigan\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"48901\",\"primary_location\":{\"id\":\"US-WAH-MICHI-00\",\"wid\":\"b67da9176e3d1062f9dea2d5b51bbdc9\",\"descriptor\":\"USA MI Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"cheryl.norton@concentrix.com\"},\"first_name\":\"Norton, Cheryl\"},\"categories\":[{\"descriptor\":\"CF Sales\"}],\"recruiters\":[{\"id\":\"101773280\",\"wid\":\"b3e8cc0e030001aed5a9a4f11f2f3005\",\"descriptor\":\"Cheryl Norton (101773280)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1413\",\"descriptor\":\"Director, Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383542\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MI-Work-at-Home\/Director--Automotive-Technology-Solutions-Sales_R1728123-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-MI-Work-at-Home\/Director--Automotive-Technology-Solutions-Sales_R1728123-1\/apply\",\"job_requisition_id\":\"R1728123\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - 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Getcom - Bulevar de Los Pr\u00f3ceres Colonia Palermo No. 350\",\"address\":\"SLV San Salvador - Getcom - Bulevar de Los Pr\u00f3ceres Colonia Palermo No. 350\",\"city\":null,\"state\":\"San Salvador\",\"postal_code\":\"01101\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span>As a Senior Specialist of Solution Architecture, you will work as an advisor and subject matter expert to aid in the acquisition of new clients and expand relationships with existing clients in order to ensure the client partnerships are successful. Analyzes prospect and existing client businesses, provides benchmarks and best practices, delivers concrete recommendations on ways to optimize the business, and provides partnership proposals supported by business cases showing the cost benefit and value to clients and prospects. Responsible for all external-facing deliverables during the sales cycle.<\/span><\/p><p><\/p><p><\/p><p><b>Responsibilities <\/b><\/p><ul><li><span>Gathers and analyzes qualitative and quantitative data on an existing client or prospect\u2019s company strategy<\/span><\/li><li><span>Conduct interviews with various stakeholders inside prospects and clients,<\/span><\/li><li><span>Conduct quantitative analyses on historical performance and opportunity data<\/span><\/li><li><span>Develop a presentation and\/or report to effectively convey the findings<\/span><\/li><li><span>Present and defend the findings and recommendations to client and prospect stakeholders, again spanning multiple levels within the organization<\/span><\/li><li><span>Develops the internal solution, the pricing model, and a solid business case for the existing client or prospect that conveys the benefits of partnership with the client or prospect.<\/span><\/li><li><span>Contributes to sales meetings as a subject matter expert<\/span><\/li><li><span>Works cross-functionally with internal stakeholders to ensure new engagements are set up for success in the sales cycle.<\/span><\/li><li><span>Responsible for continuous internal process improvement:<\/span><\/li><li><span>Provides feedback to internal teams as critical input in product roadmap<\/span><\/li><li><span>Continuously improve tools and deliverables used in solution consulting<\/span><\/li><li><span>Maintain cross functional communication and relationships to ensure more successful client experience<\/span><\/li><li><span>Complete all assigned, mandatory training within the timeframe provided<\/span><\/li><li><span>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports<\/span><\/li><\/ul><p><\/p><p><b>Qualifications <\/b><\/p><ul><li><span>2-4 years or more experience in an advanced experience center \/ Professional Business Services Solutions Provider, creative customer strategies, customer experience analytics and\/or design practitioner role, solutions, consulting, or equivalent.<\/span><\/li><li><span>Bachelor\u2019s degree in related field preferred<\/span><\/li><li><span>Excellent written and verbal communications skills<\/span><\/li><li><span>Strong business acumen; Strong design thinking<\/span><\/li><li><span>Engaging executive presentation skills<\/span><\/li><li><span>Client-facing experience<\/span><\/li><li><span>\u00a0Leading and closing projects on time<\/span><\/li><li><span>Excellent communication skills, both written and verbal.\u00a0 Ability to effectively present information to internal and external associates<\/span><\/li><li><span>Strong leadership skills and record of working through internal and external collaboration<\/span><\/li><li><span>Experience and deep understanding of the Profit and Loss model<\/span><\/li><li><span>Experience working on or with a sales team<\/span><\/li><\/ul>\",\"ats_external_id\":\"R1730311\",\"location\":\"San Salvador\",\"job_type\":\"full_time\",\"salary\":\"2300\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-06-16T02:04:16.253+08:00\",\"created_at\":\"2026-05-27T16:04:40.391+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTQyMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Getcom---Bulevar-de-Los-Prceres-Colonia-Palermo-No-350\/Sr-Specialist--Solution-Architecture--TCF-_R1730311\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"organization_reference_id\":\"YSV01\"},\"location\":{\"city\":null,\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\"01101\",\"primary_location\":{\"id\":\"SV-SAN-GETCO-01\",\"wid\":\"b2d8dc058e59101d4df437f8a3950000\",\"descriptor\":\"SLV San Salvador - 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Per a Audi \u2013 Remot des de Portugal\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Descobreix el poder d\u2019una carrera que et canviar\u00e0 la vida\",\"long_description\":\"<p>Busques el seg&uuml;ent pas? Som un l&iacute;der global en tecnologia i serveis que impulsa les marques del futur. Ajudem marques reconegudes &mdash; les que utilitzes cada dia &mdash; a millorar els seus negocis amb tecnologia i solucions integrades, en m&eacute;s de 70 pa&iuml;sos. I estem orgullosos de ser reconeguts amb premis com &ldquo;World&rsquo;s Best Workplaces&rdquo;, &ldquo;Best Companies for Career Growth&rdquo; i &ldquo;Best Company Culture&rdquo;, any rere any.<\/p>\\n<p>Si vols cr&eacute;ixer i inspirar-te, com a <strong>Representant d&rsquo;Atenci&oacute; al Client per a Audi a Portugal (remot<\/strong>), garantir&agrave;s que es compleixin els objectius de rendiment en totes les operacions. I que satisfem les expectatives del client relacionades amb l&rsquo;excel&middot;l&egrave;ncia operativa: alts est&agrave;ndards de qualitat, efici&egrave;ncia i millora de l&rsquo;experi&egrave;ncia del client.<\/p>\\n<p><strong>Creixement professional i desenvolupament personal<\/strong><\/p>\\n<p>T&rsquo;oferirem tota la formaci&oacute;, tecnologies d&rsquo;avantguarda i el suport continu que necessitar&agrave;s per tenir &egrave;xit. A Concentrix, hi ha un veritable potencial de creixement professional i personal. Aproximadament el 80% dels nostres directius han estat promocionats internament! Per aix&ograve; oferim una &agrave;mplia gamma de programes GRATU&Iuml;TS d&rsquo;aprenentatge i desenvolupament de lideratge dissenyats per ajudar-te a construir la carrera que sempre has imaginat.<\/p>\\n<p><strong>Qu&egrave; far&agrave;s en aquest lloc<\/strong><\/p>\\n<p>Com a Representant d&rsquo;Atenci&oacute; al Client, haur&agrave;s de:<\/p>\\n<ul>\\n<li>Respondre a les consultes dels clients per tel&egrave;fon, xat i correu electr&ograve;nic, representant una marca automobil&iacute;stica europea l&iacute;der amb professionalitat i entusiasme. Mantenir una documentaci&oacute; clara i precisa de les interaccions amb els clients, resolucions i seguiments al sistema CRM.<\/li>\\n<li>Col&middot;laborar amb els companys per millorar l&rsquo;experi&egrave;ncia global del client.<\/li>\\n<li>Mantenir-te al dia sobre les &uacute;ltimes ofertes, pol&iacute;tiques i serveis per proporcionar informaci&oacute; precisa i puntual als clients.<\/li>\\n<li>Mostrar calidesa i entusiasme en cada interacci&oacute; amb el client.<\/li>\\n<li>Utilitzar els teus coneixements sobre automoci&oacute; i productes digitals per resoldre problemes de manera efectiva.<\/li>\\n<\/ul>\\n<p><strong>Els teus requisits<\/strong><\/p>\\n<p>Concentrix &eacute;s una gran opci&oacute; per a tu si:<\/p>\\n<ul>\\n<li>Tens un nivell alt de catal&agrave; (C1 escrit i oral) i un bon nivell d&rsquo;angl&egrave;s (B2)<\/li>\\n<li>Tens almenys 1 any d&rsquo;experi&egrave;ncia en un call center o en atenci&oacute; al client, preferiblement en el sector de l&rsquo;automoci&oacute;<\/li>\\n<li>T&rsquo;apassionen els temes relacionats amb l&rsquo;automoci&oacute; i tens habilitats en tecnologia digital<\/li>\\n<li>Tens gran atenci&oacute; al detall i bones habilitats organitzatives<\/li>\\n<li>Tens excel&middot;lents habilitats per resoldre problemes i una mentalitat creativa orientada a solucions<\/li>\\n<\/ul>\\n<p>Si creus que no compleixes tots els requisits, igualment t&rsquo;animem a presentar-te. Farem tot el possible per trobar el lloc adequat per a tu, sigui aquest o un altre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Qu&egrave; t&rsquo;oferim<\/strong><\/p>\\n<p>En aquest lloc, oferim beneficis que s&rsquo;adapten al teu estil de vida:<\/p>\\n<ul>\\n<li>Treballar per a una marca reconeguda en el sector de l&rsquo;automoci&oacute;, coneguda pel seu comprom&iacute;s amb la qualitat, la innovaci&oacute; i la satisfacci&oacute; del client<\/li>\\n<li>Contracte indefinit a jornada completa (negociable segons la teva experi&egrave;ncia i les necessitats del client)<\/li>\\n<li>Salari competitiu i bonus per rendimento<\/li>\\n<li>Relocalitzaci&oacute; a Portugal - Paquet de relocalitzaci&oacute;<\/li>\\n<li>Treball remot des del nord de Portugal<\/li>\\n<li>Bonus per recomanar amics (programa de refer&egrave;ncies)<\/li>\\n<li>Formaci&oacute; totalment remunerada sobre l&rsquo;empresa i el projecte<\/li>\\n<li>Programes de desenvolupament professional<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Descobreix la millor versi&oacute; de tu mateix\/a!<\/strong><\/p>\\n<p>Si tot aix&ograve; et sembla el seg&uuml;ent pas perfecte en la teva carrera professional, volem saber de tu. Inscriu-t&rsquo;hi avui mateix i descobreix per qu&egrave; m&eacute;s de 440.000 persones arreu del m&oacute;n consideren Concentrix el seu &ldquo;lloc de treball ideal&rdquo;.<\/p>\\n<p><strong>Concentrix &eacute;s un ocupador que promou la igualtat d&rsquo;oportunitats<\/strong><\/p>\\n<p>Estem orgullosament units com un sol equip, una sola empresa, a escala global. Estem compromesos amb la igualtat d&rsquo;oportunitats per a tots els candidats i amb un entorn de treball lliure de discriminaci&oacute; i assetjament. Tots els nostres processos de selecci&oacute; es basen en les necessitats del negoci, els requisits del lloc i les qualificacions professionals, sense tenir en compte ra&ccedil;a, edat, identitat de g&egrave;nere, orientaci&oacute; sexual, religi&oacute;, &egrave;tnia, situaci&oacute; familiar o parental, origen nacional, discapacitat o qualsevol altra classificaci&oacute; protegida per la legislaci&oacute; vigent.<\/p>\\n<p><strong>Autoritzaci&oacute; per treballar<\/strong><\/p>\\n<p>D&rsquo;acord amb la legislaci&oacute; portuguesa, nom&eacute;s es consideraran les candidatures de persones autoritzades legalment a treballar a Portugal.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-880\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-17T11:28:11.046+01:00\",\"created_at\":\"2026-05-27T09:16:04.209+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84ODA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84ODA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1141\",\"campaign_id\":\"19345\",\"campaign_title\":\"Sr. Recruiter I R1729943\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Recruiter I\",\"street\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"address\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50480\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"\",\"long_description\":null,\"ats_external_id\":\"R1729943\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"5000\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-05-28T18:08:13.778+08:00\",\"created_at\":\"2026-05-26T14:09:22.904+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTM0NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Sr-Recruiter-I_R1729943\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. 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We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Role and Key Responsibilities:<\/span><\/b><\/p><p><span>\u00a0<\/span><\/p><ul><li><span>Responsible for selecting, training, developing, and managing performance of training staff; providing prompt and objective coaching and counseling; and coordinating, planning, and assigning work\u00a0<\/span><\/li><li><span>Oversee new hire, continuing education, program specific training, and other training as needed by the business\u00a0<\/span><\/li><li><span>Ensure successful execution of local training needs including resource planning, measuring program training effectiveness, and managing trainer attrition<\/span><\/li><li><span>Utilize effective presentation and facilitation skills including creative training techniques and adult\/accelerated learning techniques using a variety of training delivery modalities in a classroom environment<\/span><\/li><li><span>Ensure effective, consistent communication with managers, peers, operations and other resource groups, including day-to-day interaction with clients<\/span><\/li><li><span>Develop and cultivate partnership with operations, other business units, resource units, and clients\u00a0<\/span><\/li><li><span>Responsible for on-going classroom observations of direct reports, providing guidance, mentoring, and support that focuses on performance improvement\u00a0<\/span><\/li><li><span>Monitor and ensure completion of daily training administrative work such as tracking of student data, timekeeping, and other administrative tasks as required in a timely and accurate manner\u00a0<\/span><\/li><li><span>Responsible for day-to-day functional supervision of learners within the program training and\/or other curriculum delivered through a variety of classroom environments, including attendance and student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations<\/span><\/li><li><span>Supervise quality work group of clients with multiple programs or lines of businesses which can be across multiple sites\/geos, including work assignment and attendance monitoring, providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/span><\/li><li><span>Maintain accurate metrics of direct reports individual performance as well as overall team level performance<\/span><\/li><li><span>Evaluate levels of process and staff effectiveness and works with Business stakeholders to create and collaborate on execution of improvement action plans<\/span><\/li><li><span>Develop strong working relationships with key Business stakeholders, internal and external<\/span><\/li><li><span>Oversee audits of key support processes within each account and recommends changes<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><b><span>Key skills &amp; knowledge:<\/span><\/b><\/p><ul><li><b><span>\u00a0<\/span><\/b><span>Strategic Stakeholder Management<\/span><\/li><li><span>Data-Driven Quality &amp; Training Governance<\/span><\/li><li><span>Performance Coaching &amp; Capability Building<\/span><\/li><li><span>Continuous Improvement &amp; Transformation<\/span><\/li><li><span>Leadership Across Multi-Site Operations<\/span><\/li><li><span>Microsoft Office Suite (Excel, PowerPoint, Word) \u00a0<\/span><\/li><li><span>Learning Management Systems (LMS)<\/span><\/li><li><span>Quality Monitoring Platforms<\/span><\/li><li><span>Adult Learning Principles and Training Methodologies<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><b><span>Education \u2013<span>\u00a0<\/span><\/span><\/b><span>Graduate<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Disclaimer: -<\/span><\/b><\/p><p><span>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li><b>Language requirement : Mandarin, location : Cyberjaya, Selangor<\/b><\/li><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1729680\",\"location\":\"Cyberjaya, Selangor\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-05-28T12:06:07.647+08:00\",\"created_at\":\"2026-05-25T20:05:53.493+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTMwOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Cyberjaya\/Team-Leader--Mandarin-_R1729680\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f012c609fdc76c10fd238\",\"descriptor\":\"Concentrix CX Malaysia SDN. 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Viale Risorgimento\",\"address\":\"ITA Lecce - Viale Risorgimento\",\"city\":\"Puglia\",\"state\":\"Lecce\",\"postal_code\":\"73100\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"\",\"long_description\":\"<div><h2><b>Role Overview<\/b><\/h2><p>Il\/La <b>Supervisor Planning &amp; Scheduling (Workforce Management)<\/b> \u00e8 responsabile della gestione delle attivit\u00e0 di pianificazione, schedulazione e ottimizzazione della forza lavoro all\u2019interno delle operations BPO.<\/p><p>Il ruolo garantisce la corretta copertura dei volumi operativi, massimizzando efficienza, produttivit\u00e0 e qualit\u00e0 del servizio nel rispetto dei KPI contrattuali.<\/p><p>Inoltre, supporta attivamente il business attraverso interazione con clienti e potenziali clienti, contribuendo alla definizione di soluzioni WFM scalabili e competitive.<\/p><h2><b>Key Responsibilities<\/b><\/h2><h3><b>Planning &amp; Forecasting<\/b><\/h3><ul><li>Analizzare trend storici, volumi e driver di business per sviluppare forecast accurati<\/li><li>Garantire la pianificazione della forza lavoro in linea con i volumi previsti e gli SLA<\/li><li>Monitorare scostamenti forecast vs actual e implementare azioni correttive<\/li><\/ul><h3><b>Scheduling Management<\/b><\/h3><ul><li>Supervisionare la creazione e l\u2019ottimizzazione dei turni<\/li><li>Garantire copertura operativa efficiente in base alle esigenze del business<\/li><li>Gestire ferie, assenze e variazioni operative<\/li><\/ul><h3><b>Real-Time Management<\/b><\/h3><ul><li>Monitorare le performance in tempo reale (RTA)<\/li><li>Intervenire su criticit\u00e0 operative con azioni immediate<\/li><\/ul><h3><b>Team Management<\/b><\/h3><ul><li>Coordinare e sviluppare il team WFM<\/li><li>Definire obiettivi e monitorare performance<\/li><li>Fornire coaching continuo<\/li><\/ul><h3><b>Client &amp; Business Interaction<\/b><\/h3><ul><li>Gestire la relazione operativa con i clienti esistenti su temi di planning e staffing<\/li><li>Partecipare a meeting con clienti per presentare performance, forecast e strategie WFM<\/li><li>Supportare il team Sales \/ Business Development nella fase di <b>pre-sales<\/b><\/li><li>Contribuire alla definizione di modelli di staffing e soluzioni WFM per <b>potenziali nuovi clienti<\/b><\/li><li>Preparare dati, analisi e simulazioni per offerte commerciali (RFP\/RFI)<\/li><li>Garantire allineamento tra esigenze cliente e capacit\u00e0 operativa<\/li><\/ul><h3><b>Stakeholder Management<\/b><\/h3><ul><li>Collaborare con Operations Manager, HR e leadership<\/li><li>Fornire insight basati sui dati a supporto delle decisioni strategiche<\/li><li>Tradurre esigenze di business in soluzioni operative sostenibili<\/li><\/ul><h3><b>Reporting &amp; KPI<\/b><\/h3><ul><li>Monitorare KPI: Service Level, ASA, Shrinkage, Occupancy, Forecast Accuracy<\/li><li>Produrre report periodici e analisi<\/li><li>Identificare opportunit\u00e0 di ottimizzazione<\/li><\/ul><h2><b>Qualifications &amp; Requirements<\/b><\/h2><h3><b>Mandatory<\/b><\/h3><ul><li>Esperienza 3-5 anni in Workforce Management (BPO\/Contact Center)<\/li><li>Esperienza nella gestione di team<\/li><li>Conoscenza strumenti WFM (NICE, IEX, Verint o simili)<\/li><li>Ottima conoscenza Excel<\/li><li>Inglese livello B2\/C1<\/li><\/ul><h3><b>Preferred<\/b><\/h3><ul><li>Esperienza in contesti multi-client<\/li><li>Esperienza in <b>supporto a gare \/ pre-sales \/ capacity planning commerciale<\/b><\/li><li>Conoscenza strumenti BI<\/li><\/ul><h2><b>Soft Skills<\/b><\/h2><ul><li>Forte orientamento al cliente e al business<\/li><li>Ottime capacit\u00e0 relazionali e di presentazione<\/li><li>Pensiero analitico e problem solving<\/li><li>Leadership e gestione team<\/li><li>Precisione e attenzione ai dettagli<\/li><\/ul><h2><b>What We Offer<\/b><\/h2><ul><li>Ambiente internazionale e dinamico<\/li><li>Crescita in ambito Operations, WFM e Client Management<\/li><li>Hybrid \/ Work from Home<\/li><li>Range Salariale 28.000 - 35.000<\/li><\/ul><\/div>\",\"ats_external_id\":\"R1732521\",\"location\":\"Puglia, Lecce\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-23T20:08:51.716+08:00\",\"created_at\":\"2026-05-25T18:09:58.988+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTI5Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ITA-Lecce---Viale-Risorgimento\/Supervisor-Planning-and-Scheduling_R1732521\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Operations Reporting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b97b03f459ee101ac0baafd3ccd70000\",\"descriptor\":\"Webhelp Enterprise Sales Solutions Italy S.r.l.\",\"reference_id\":\"WIT03\",\"organization_reference_id\":\"WIT03\"},\"location\":{\"city\":\"Puglia\",\"state\":\"Lecce\",\"country\":{\"wid\":\"8cd04a563fd94da7b06857a79faaf815\",\"iso2\":\"IT\",\"iso3\":\"ITA\",\"descriptor\":\"Italy\",\"iso_numeric\":\"380\"},\"postal_code\":\"73100\",\"primary_location\":{\"id\":\"IT-LEC-RISOR-01\",\"wid\":\"3dfe1ae3354501397d3540ac8f0cea91\",\"descriptor\":\"ITA Lecce - 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Unisciti al nostro team dinamico di #GameChangers ad Atene e metti a frutto le tue competenze comunicative in un ambiente internazionale e innovativo.<\/p>\\n<p><br \/><strong>Perch&eacute; unirti a noi<\/strong><br \/>Ti affascina la relazione con il cliente e desideri offrire un&rsquo;esperienza unica? Ti piace aiutare gli altri e crescere in un ambiente dinamico? Entra a far parte del nostro team multiculturale di Consulenti Clienti e utilizza le tue competenze comunicative in Italiano al servizio di una fintech innovativa.<br \/>Ogni giornata sar&agrave; diversa: supporterai professionisti nelle loro esigenze bancarie e contribuirai a offrire loro un&rsquo;esperienza fluida, affidabile e personalizzata.<\/p>\\n<p><br \/><strong>Le tue responsabilit&agrave;:<\/strong><\/p>\\n<ul>\\n<li>Gestire richieste tramite chiamate, email e chat<\/li>\\n<li>Identificare e analizzare le esigenze dei clienti per garantirne la soddisfazione<\/li>\\n<li>Creare un rapporto di fiducia grazie a una comunicazione chiara e proattiva<\/li>\\n<li>Fornire informazioni precise sui servizi bancari (conti, pagamenti, transazioni, ecc.)<\/li>\\n<li>Raggiungere gli obiettivi individuali e di team (qualit&agrave;, produttivit&agrave;, soddisfazione del cliente)<\/li>\\n<li>Assicurare il follow-up delle interazioni con i clienti e la gestione delle pratiche<\/li>\\n<li>Rispettare procedure, policy e standard di conformit&agrave;<\/li>\\n<\/ul>\\n<p><br \/><strong>Specifiche del ruolo:<\/strong><\/p>\\n<ul>\\n<li>Possibilit&agrave; di lavoro da remoto dopo 3 mesi di anzianit&agrave;<\/li>\\n<li>Orari flessibili: 5 giorni a settimana (dal luned&igrave; alla domenica), 8 ore al giorno, tra le 7:00 del mattino alle 2:00 del mattino<\/li>\\n<li>Maggiorazioni interessanti per le ore notturne (dopo le 22:00) e per il lavoro domenicale<\/li>\\n<li>Bonus fedelt&agrave; dopo 1 anno sul progetto<\/li>\\n<\/ul>\\n<p><br \/><strong>Profilo ricercato:<\/strong><\/p>\\n<ul>\\n<li>Esperienza nel servizio clienti o nella relazione con il cliente apprezzata<\/li>\\n<li>Italiano fluente (C2)<\/li>\\n<li>Livello intermedio di inglese considerato un plus, ma non obbligatorio<\/li>\\n<li>Forte orientamento al cliente e buona comprensione delle aspettative degli utenti<\/li>\\n<li>Eccellenti capacit&agrave; comunicative, di problem solving e ascolto attivo<\/li>\\n<li>Buone capacit&agrave; di scrittura<\/li>\\n<li>Capacit&agrave; di gestire pi&ugrave; attivit&agrave; in un ambiente dinamico e orientato agli obiettivi<\/li>\\n<li>Senso di responsabilit&agrave; e attenzione alla qualit&agrave; del lavoro<\/li>\\n<\/ul>\\n<p><br \/><strong>Cosa offriamo:<\/strong><\/p>\\n<ul>\\n<li>Relocation completamente coperta (biglietti aerei, alloggio, trasporto) per iniziare in totale serenit&agrave;<\/li>\\n<li>Contratto a tempo indeterminato dal primo giorno per una maggiore stabilit&agrave; professionale<\/li>\\n<li>Retribuzione competitiva con 14 mensilit&agrave; all&rsquo;anno<\/li>\\n<li>Bonus mensile fino al 10% basato sulle performance<\/li>\\n<li>Carta buoni pasto (Up Hellas Mastercard) per i tuoi pranzi<\/li>\\n<li>Assicurazione sanitaria privata + cure dentistiche per la tua tranquillit&agrave;<\/li>\\n<li>Opportunit&agrave; di carriera internazionale grazie a un programma di mobilit&agrave; interna<\/li>\\n<li>Eventi aziendali regolari per condividere momenti unici<\/li>\\n<li>Palestra gratuita &amp; attivit&agrave; wellness per prenderti cura di te<\/li>\\n<li>Cinema rooftop con vista sull&rsquo;Acropoli &ndash; un&rsquo;esperienza unica ad Atene<\/li>\\n<li>Ristorante aziendale per goderti le pause pranzo con i colleghi<\/li>\\n<\/ul>\\n<p><br \/>Se condividi i nostri valori di riconoscimento, integrit&agrave;, spirito di squadra e impegno, e desideri creare l&rsquo;effetto &ldquo;wow&rdquo;, allora sei la persona che stiamo cercando. Pi&ugrave; che il tuo percorso professionale, saranno la tua motivazione e la tua personalit&agrave; a fare la differenza e a permetterti di entrare nella nostra dinamica community.<br \/>Si prega di notare che i candidati non cittadini dell&rsquo;Unione Europea devono essere in possesso di un valido permesso di lavoro in Grecia per poter essere considerati idonei.<br \/>Concentrix Grecia garantisce pari opportunit&agrave; di impiego.<br \/>Concentrix considera la diversit&agrave; una ricchezza fondamentale e offre a tutti un accesso equo al lavoro, indipendentemente da genere, et&agrave;, religione, origine etnica o qualsiasi altra caratteristica protetta dalla legislazione nazionale vigente.<\/p>\",\"ats_external_id\":\"GR-599\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-10T02:59:05.242+03:00\",\"created_at\":\"2026-05-25T17:13:03.864+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"322\",\"campaign_id\":\"927\",\"campaign_title\":\"Samsung Social \/ Czech \/ Hybrid in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Social Network specialist pro SAMSUNG\",\"street\":null,\"address\":null,\"city\":\"Brno\",\"state\":\"South Moravian Region\",\"postal_code\":null,\"region\":\"South Moravian\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Role Overview:<\/strong><\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Are you a&nbsp;social media enthusiast who loves turning a&nbsp;brief interaction into a&nbsp;great conversation? We are looking for a&nbsp;proactive and communicative Community Manager to join our dynamic team. This isn&rsquo;t just about \\\"answering messages\\\"&mdash;it&rsquo;s about being the human heartbeat of our brand across Facebook and Instagram.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">If you are a&nbsp;people person who knows their way around a&nbsp;comments section and thrives in a&nbsp;fast-paced environment, you&rsquo;re exactly who we&rsquo;re looking for.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">\ud83d\ude80 <strong>Your Mission:<\/strong><\/p>\\n<ul>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Direct Engagement: Monitor and respond to comments and direct messages on Facebook and Instagram with speed and personality.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Customer Advocacy: Act as the first point of contact, helping our community with their questions and ensuring they feel heard and valued.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Brand Voice: Maintain a consistent, helpful, and engaging tone of voice that aligns with our brand values.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Problem Solving: Turn potential complaints into positive experiences through empathetic and effective communication.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Collaboration: Work closely with our core contact center team to stay updated on our latest services and updates.<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">\u2705 <strong>What You Bring to the Table:<\/strong><\/p>\\n<ul>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Social Media Savvy: Deep understanding of Instagram and Facebook ecosystems.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Exceptional Communication: Top-notch CZ or SK language (grammar and style). Ability to be professional yet approachable.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">People-First Mindset: Genuinely enjoy helping others and can keep your cool under pressure.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Reliability: Organized, detail-oriented, and comfortable working within a structured contact center environment.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Proactive Energy: You look for ways to improve community engagement, not just wait for tasks.<\/li>\\n<\/ul>\\n<p><strong>What do we offer?<\/strong><\/p>\\n<ul>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Competitive salary.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Wide range of training and career development opportunities.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Benefits: paid vacation, meal vouchers (123.90 CZK\/day), benefit card (1,940 CZK\/month).<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Multisport card for an active lifestyle.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Company events: teambuildings, sports activities, and parties.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Career growth opportunities in an international company.<\/li>\\n<\/ul>\\n<p>If you are looking for a&nbsp;new challenge and want to work in a&nbsp;team where you can grow and develop, we would be happy to hear from you today!<\/p>\",\"ats_external_id\":\"CZ-927\",\"location\":\"Brno, South Moravian\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-05T16:41:10.320+02:00\",\"created_at\":\"2026-05-25T10:23:07.174+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mjc?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mjc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1779\",\"campaign_id\":\"860\",\"campaign_title\":\" Sumup \/ German \/ WAH \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Agent (German-speaking) - POS System Solutions - Remote\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Support Agent in Porto, Portugal (Remote) <\/strong>you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a Customer Support Agent, you will:<\/p>\\n<ul>\\n<li>Be the voice of our company &ndash; the direct link to our customers<\/li>\\n<li>Take care of our Italian-speaking customers by phone, email, chat and social media&nbsp;channels<\/li>\\n<li>Support competently our merchants for all questions and inquiries about our product&nbsp;and service<\/li>\\n<li>Work on the optimisation of all processes related to our customers, to&nbsp;<br \/>constantly increase the happiness of our merchants<\/li>\\n<li>Work with other departments together, for example, Sales and Marketing<\/li>\\n<li>You will be part of an international and multilingual team<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in<strong> German (C1) <\/strong><\/li>\\n<li>Have an advanced level of <strong>English (B2)<\/strong><\/li>\\n<li>Have strong communication skills: approachable, patient and customer-oriented<\/li>\\n<li>Have a high level of empathy: providing excellent, customer-friendly service is your top priority<\/li>\\n<li>Are capable of managing escalation processes and resolving complex issues<\/li>\\n<li>Have prior experience as customer support<\/li>\\n<li>Are familiar with omnichannel support (phone, chat, e-mail) and ability to work with many tools at once and are proficient in using a smartphone, tablet and computers<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-860\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-07T08:31:46.525+01:00\",\"created_at\":\"2026-05-25T09:38:22.395+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NjA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1780\",\"campaign_id\":\"858\",\"campaign_title\":\"Audi \/ Danish \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (Danish-speaking) - For Audi - Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative for Audi in Portugal (Remote),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/li>\\n<li>Collaborate with colleagues to enhance the overall customer experience.<\/li>\\n<li>Staying updated on the latest offerings, policies, and services to provide customers with accurate and timely information.<\/li>\\n<li>Exhibit warmth and enthusiasm in every customer interaction<\/li>\\n<li>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Have a high level of Danish (C1 written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in a call center or customer service role, preferably in the automotive industry.<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are strong attention to detail and organizational skills.<\/li>\\n<li>Are excellent problem-solving skills and a creative, solution-oriented mindset.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Support a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal.<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-858\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-17T11:32:23.120+01:00\",\"created_at\":\"2026-05-25T09:35:30.970+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1781\",\"campaign_id\":\"856\",\"campaign_title\":\" Audi \/ Catalonian \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (Catalonian-speaking) - For Audi - Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative for Audi in Portugal (Remote),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/li>\\n<li>Collaborate with colleagues to enhance the overall customer experience.<\/li>\\n<li>Staying updated on the latest offerings, policies, and services to provide customers with accurate and timely information.<\/li>\\n<li>Exhibit warmth and enthusiasm in every customer interaction<\/li>\\n<li>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Have a high level of Catalonian (C1 written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in a call center or customer service role, preferably in the automotive industry.<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are strong attention to detail and organizational skills.<\/li>\\n<li>Are excellent problem-solving skills and a creative, solution-oriented mindset.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Support a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal.<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for Volkswagen in Portugal (Remote),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li>\\n<li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li>\\n<li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li>\\n<li>Maintain professional, empathetic relationships with all customers.<\/li>\\n<li>Collaborate effectively with team members and management.<\/li>\\n<li>Provide feedback on emerging issues and identify improvement areas proactively<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Danish (written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in technical roles or automotive customer service<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li>\\n<li>Are empowered to make independent decisions with strong documentation skills<\/li>\\n<li>Are skilled in resolving issues, and providing solution<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Technical Support Advisor - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Support Advisor \u2013 English Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">As a Technical Support Advisor, you'll be our valued customers' first point of contact, ensuring their success with our products\/services. You'll wear many hats &ndash; troubleshooting technical issues, providing clear guidance, and going the extra mile to delight users. You will play a critical role in ensuring customer satisfaction and driving positive brand experiences.<\/p>\\n<p>&nbsp;<\/p>\\n<p><em><strong>Essential Functions\/Core Responsibilities<\/strong><\/em><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide prompt and accurate technical support to customers via phone, email, and chat.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Diagnose and troubleshoot basic to complex customer issues that are technical in nature; including hardware, software, networking, or other designated client products<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Research and identify solutions to complex technical problems using knowledge base resources and escalation pathways.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Document and escalate unresolved issues to higher-level support teams.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain detailed records of customer interactions and support activities.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proactively identify and address potential customer issues to prevent escalations.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Serve as a resource to other support personnel&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Participate in ongoing training and development to stay abreast of the latest technology advancements.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate effectively with internal teams (e.g., engineering, product development) to resolve technical problems and improve product usability.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain a professional and positive demeanor while interacting with customers, even in challenging situations.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<\/ul>\\n<p><em><strong>Candidate Profile<\/strong><\/em>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>A High School Diploma and one year of relevant experience are preferred<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tech sales experience is preferred<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Basic\/Advanced '' depends on the program '' understanding of client technical systems.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to learn including strong problem-solving skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exceptional communication and interpersonal skills, with the ability to effectively explain technical concepts to non-technical users.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proficient in written and verbal communication.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Commitment to providing exceptional customer service.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Courteous with a strong customer service orientation<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Achieve and maintain recognized and applicable technical certification(s)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Able to rotate shifts, as needed<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Based on the program, additional experience\/skills may be required<\/p>\\n<\/li>\\n<\/ul>\\n<p><em><strong>Our benefits<\/strong><\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&bull; Competitive salary<\/p>\\n<p>&bull; A bright, modern, and exciting place to work, with excellent staff facilities<\/p>\\n<p>&bull; Performance-related pay<\/p>\\n<p>&bull; Voluntary Medical plan<\/p>\\n<p>&bull; Transportation allowance<\/p>\\n<p>&bull; Life insurance<\/p>\\n<p>&bull; Annual reward and recognition events<\/p>\\n<p>&bull; Holiday pay<\/p>\\n<p>&bull; Access to training and development opportunities.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong><u>Career Framework Role<\/u><\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Each program requires a basic skill set and product-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures.&nbsp; You are starting to demonstrate familiarity with client terminology, operating standards, and procedures.&nbsp; Starter without sustained metric performance levels.<\/p>\\n<p>&nbsp;<\/p>\\n<p>We offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong><u>Disclaimer&nbsp;&nbsp;<\/u><\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. 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Wij zijn een wereldwijde leider in technologie en dienstverlening die de merken van de toekomst versterkt. Wij helpen bekende merken &mdash; de merken die je dagelijks gebruikt &mdash; hun bedrijf te verbeteren met technologie en ge&iuml;ntegreerde oplossingen in meer dan 70 landen. En we zijn er trots op dat we jaar na jaar worden erkend met prijzen zoals \\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" en \\\"Best Company Culture.\\\"<\/p>\\n<p>Als je wilt groeien en ge&iuml;nspireerd wilt raken, zorg je er als <strong>Klantenservicemedewerker in Lissabon, Portugal (On-Site)<\/strong> voor dat de prestatiedoelen in alle operationele processen worden behaald. Daarnaast zorg je ervoor dat we voldoen aan de verwachtingen van de klant op het gebied van operationele uitmuntendheid: hoge doelstellingen wat betreft kwaliteit, effici&euml;ntie en het verbeteren van de klantreis.<\/p>\\n<p><strong>Carri&egrave;regroei en persoonlijke ontwikkeling <\/strong><\/p>\\n<p>Wij bieden je alle trainingen, geavanceerde technologie&euml;n en de continue ondersteuning die je nodig hebt om succesvol te zijn. Bij Concentrix is er re&euml;el potentieel voor carri&egrave;re- en persoonlijke groei. Ongeveer 80% van onze managers en leiders is vanuit de eigen organisatie doorgegroeid! Daarom bieden we een reeks GRATIS leer- en leiderschapsontwikkelingsprogramma's aan, ontworpen om je op weg te helpen naar de carri&egrave;re die je altijd al voor ogen had.<\/p>\\n<p><strong>Wat je gaat doen in deze rol <\/strong><\/p>\\n<p>Als Klantenservicemedewerker ga je:<\/p>\\n<ul>\\n<li>Reageren op inkomende klantvragen en relevante informatie over het dossier documenteren.<\/li>\\n<li>Zorgen voor een uitstekende klanttevredenheid door gebruikers te helpen met pre-sales, algemene vragen en technische ondersteuningsvragen via meerdere kanalen (zoals toegewezen).<\/li>\\n<li>Adequaat reageren of klanten escaleren naar hogere supportniveaus zoals gedefinieerd en gedocumenteerd.<\/li>\\n<li>Samenwerken met andere technici om helptickets op te lossen of correct af te sluiten.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Jouw kwalificaties <\/strong><\/p>\\n<p>Concentrix is een geweldige match als je:<\/p>\\n<ul>\\n<li>Beschikt over een uitstekende beheersing van het Nederlands (schriftelijk en mondeling) en vloeiend bent in het Engels (B2-niveau).<\/li>\\n<li>Beschikt over uitstekende schriftelijke en mondelinge communicatieve vaardigheden om technische taal te vereenvoudigen voor niet-technische gebruikers.<\/li>\\n<li>Geduld toont bij het communiceren en oplossen van problemen.<\/li>\\n<li>Op de hoogte blijft van de nieuwste IT- en tech-gerelateerde trends.<\/li>\\n<li>Proactief, zelfgemotiveerd en een echte teamspeler bent.<\/li>\\n<\/ul>\\n<p>Als je het gevoel hebt dat je niet aan elk vakje voldoet, moedigen we je alsnog aan om te solliciteren. We zullen ons best doen om je aan de juiste baan te koppelen, of het nu deze of een andere rol is.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Wat bieden wij jou <\/strong><\/p>\\n<p>In deze rol bieden we voordelen die passen bij jouw unieke levensstijl:<\/p>\\n<ul>\\n<li>Fulltime dienstverband met een contract van onbepaalde duur (bespreekbaar afhankelijk van jouw ervaring en de behoeften van onze klant).<\/li>\\n<li>Competitief salaris en prestatiebonus.<\/li>\\n<li>Centrale locatie in Lissabon, Portugal.<\/li>\\n<li>\\\"Bring-a-friend\\\" (aanprijzings) bonusmogelijkheden.<\/li>\\n<li>Volledig betaalde opleiding over het bedrijf en het project waaraan je gaat werken.<\/li>\\n<li>Programma's voor loopbaanontwikkeling.<\/li>\\n<\/ul>\\n<p><strong>Ervaar de beste versie van jezelf! <\/strong><\/p>\\n<p>Als dit voelt als de perfecte volgende stap in jouw carri&egrave;re, dan willen we graag van je horen. Solliciteer vandaag nog en ontdek waarom meer dan 440k+ 'game-changers' over de hele wereld Concentrix hun favoriete werkgever noemen.<\/p>\\n<p><strong>Concentrix biedt gelijke kansen voor iedereen <\/strong><\/p>\\n<p>We zijn trots verenigd als &eacute;&eacute;n team, &eacute;&eacute;n bedrijf, wereldwijd. We zetten ons in voor gelijke arbeidskansen voor alle kandidaten en een werkomgeving vrij van discriminatie en intimidatie. Al onze wervingsprocedures zijn gebaseerd op zakelijke behoeften, functie-eisen en professionele kwalificaties, ongeacht ras, leeftijd, genderidentiteit, seksuele geaardheid, religie, etniciteit, gezins- of ouderlijke status, nationale afkomst, handicap of enige andere classificatie die wordt beschermd door de toepasselijke wetgeving.<\/p>\\n<p><strong>Toegang tot de arbeidsmarkt <\/strong><\/p>\\n<p>In overeenstemming met de Portugese wetgeving worden alleen sollicitanten die wettelijk gemachtigd zijn om in Portugal te werken in overweging genomen voor deze functie.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-834\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-22T14:17:36.528+01:00\",\"created_at\":\"2026-05-22T14:16:32.703+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MzQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MzQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1949\",\"campaign_id\":\"509\",\"campaign_title\":\"R1674340 Conseiller Client (F\/H) - Service client - Mekn\u00e8s - Fran\u00e7ais \/ Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Mekn\u00e8s - Fran\u00e7ais \/ Anglais\",\"street\":null,\"address\":null,\"city\":\"Meknes\",\"state\":\"Fez-Mekn\u00e8s\",\"postal_code\":null,\"region\":\"MEKNES\",\"country\":\"Morocco\",\"short_description\":\"  Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! \ud83c\udfaf\",\"long_description\":\"<h2 data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Votre mission en tant que Conseiller Client Service Client<\/strong><\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/h2>\\n<ul>\\n<li>\\n<h2><strong>R&eacute;pondant aux besoins des clients :<\/strong> Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>R&eacute;solvant les probl&egrave;mes :<\/strong> Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Fid&eacute;lisant les clients :<\/strong> Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Contribuant &agrave; l&rsquo;am&eacute;lioration continue :<\/strong> Partager les retours des clients pour optimiser nos services et processus.<\/h2>\\n<\/li>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Ce que nous vous offrons <\/strong><\/h2>\\n<h2>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/h2>\\n<ul>\\n<li>\\n<h2><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/h2>\\n<\/li>\\n<li>\\n<h2>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/h2>\\n<\/li>\\n<li>\\n<h2>Prime sp&eacute;ciale A&iuml;d El Adha.<\/h2>\\n<\/li>\\n<\/ul>\\n<li>\\n<h2><strong>Des avantages sociaux exceptionnels<\/strong> :<\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/h2>\\n<\/li>\\n<li>\\n<h2>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/h2>\\n<\/li>\\n<li>\\n<h2>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/h2>\\n<\/li>\\n<li>\\n<h2>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/h2>\\n<\/li>\\n<li>\\n<h2>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/h2>\\n<\/li>\\n<\/ul>\\n<li>\\n<h2><strong>Un environnement de travail dynamique :<\/strong><\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/h2>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Le profil de nos Game-Changers<\/strong><\/h2>\\n<h2>Nous recherchons des talents qui :<\/h2>\\n<ul>\\n<li>\\n<h2><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l&rsquo;anglais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et sont passionn&eacute;s par la satisfaction client. \ud83c\udf1f<\/h2>\\n<\/li>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Notre processus de recrutement<\/strong><\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/h2>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"MA-509\",\"location\":\"Meknes, MEKNES\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-15T01:59:19.428+02:00\",\"created_at\":\"2026-05-22T12:39:39.902+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDk\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"1950\",\"campaign_id\":\"508\",\"campaign_title\":\"R1674330 Conseiller (F\/H) - Service Client - Mekn\u00e8s - Allemand-Anglais \",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller (F\/H) - Service Client - Mekn\u00e8s - Allemand-Anglais \",\"street\":null,\"address\":null,\"city\":\"Meknes\",\"state\":\"Fez-Mekn\u00e8s\",\"postal_code\":null,\"region\":\"MEKNES\",\"country\":\"Morocco\",\"short_description\":\"Schlie\u00dfen Sie sich einem Team an, das jeden Anruf in eine Chance verwandelt! \ud83c\udfaf\",\"long_description\":\"<h2 data-pm-slice=\\\"1 1 []\\\"><strong>Wer sind wir?<\/strong><\/h2>\\n<h2>Concentrix ist ein internationales Unternehmen, das in mehr als 70 L&auml;ndern vertreten ist. Wir sind f&uuml;hrend in der Verbesserung der Kundenerfahrung und der Optimierung von Gesch&auml;ftsprozessen und helfen Unternehmen, sich zu transformieren und Exzellenz in einer inklusiven, kollaborativen und innovativen Umgebung zu erreichen.<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Ihre Aufgabe als Kundenservice-Berater\/in<\/strong><\/h2>\\n<h2>Als Kundenservice-Berater\/in spielen Sie eine wesentliche Rolle, indem Sie:<\/h2>\\n<ul>\\n<li>\\n<h2><strong>Die Bed&uuml;rfnisse der Kunden beantworten<\/strong>: Sicherstellung eines qualitativ hochwertigen Service, indem Sie Fragen per Telefon, E-Mail oder Chat beantworten.<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Probleme l&ouml;sen<\/strong>: Identifizierung und Bearbeitung von Anfragen oder Beschwerden, um die Kundenzufriedenheit zu gew&auml;hrleisten.<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Kunden betreuen<\/strong>: Bereitstellung ma&szlig;geschneiderter L&ouml;sungen, um das Vertrauen und die Loyalit&auml;t der Kunden zu st&auml;rken.<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Zur kontinuierlichen Verbesserung beitragen<\/strong>: Teilen von Kundenfeedback, um unsere Dienstleistungen und Prozesse zu optimieren.<\/h2>\\n<\/li>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Was wir Ihnen bieten<\/strong><\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2>Bei Concentrix legen wir gro&szlig;en Wert auf die Wertsch&auml;tzung unserer Talente. Hier sind die einzigartigen Vorteile, die wir anbieten, um Ihren Beitrag anzuerkennen:<\/h2>\\n<ul>\\n<li>\\n<h2><strong>Attraktive Verg&uuml;tung mit zus&auml;tzlichen Boni<\/strong>:<\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>Sprachbonus f&uuml;r unsere multilingualen Game-Changer.<\/h2>\\n<\/li>\\n<li>\\n<h2>Regelm&auml;&szlig;igkeitsbonus ab dem 12. Monat und leistungsorientierte Pr&auml;mien.<\/h2>\\n<\/li>\\n<li>\\n<h2>Sonderbonus zu A&iuml;d El Adha.<\/h2>\\n<\/li>\\n<\/ul>\\n<li>\\n<h2><strong>Hervorragende Sozialleistungen<\/strong>:<\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>M&ouml;glichkeit, vor Ort oder remote zu arbeiten (f&uuml;r Personen au&szlig;erhalb von Rabat, Sal&eacute;, K&eacute;nitra, Agadir, Marrakesch, F&egrave;s und Mekn&egrave;s).<\/h2>\\n<\/li>\\n<li>\\n<h2>Vorteilhafte Krankenversicherung und Zusatzrente nach einem Jahr.<\/h2>\\n<\/li>\\n<li>\\n<h2>Flexible Arbeitszeiten mit der M&ouml;glichkeit von Homeoffice nach einer Einarbeitungszeit.<\/h2>\\n<\/li>\\n<li>\\n<h2>Kostenloser Zugang zu unserem Fitnessstudio.<\/h2>\\n<\/li>\\n<li>\\n<h2>Sicherer Transport zu Ihrem Arbeitsplatz ohne logistische H&uuml;rden.<\/h2>\\n<\/li>\\n<li>\\n<h2>Kontinuierliche Weiterbildung, um Ihre F&auml;higkeiten zu entwickeln und neue, jobgerechte Kenntnisse zu erwerben.<\/h2>\\n<\/li>\\n<\/ul>\\n<li>\\n<h2><strong>Dynamische Arbeitsumgebung<\/strong>:<\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>Thematische Veranstaltungen und Geschenke im Laufe des Jahres zur F&ouml;rderung des Teamgeistes.<\/h2>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Das Profil unserer Game-Changer<\/strong><\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2>Wir suchen Talente, die:<\/h2>\\n<ul>\\n<li>\\n<h2><strong>Perfekt Deutsch sprechen und schreiben<\/strong>, Englischkenntnisse sind von Vorteil. \ud83d\udde3\ufe0f<\/h2>\\n<\/li>\\n<li>\\n<h2>&Uuml;ber ausgezeichnete Kommunikationsf&auml;higkeiten verf&uuml;gen, gut organisiert, selbstst&auml;ndig sind und eine positive Einstellung haben. \ud83d\udca1<\/h2>\\n<\/li>\\n<li>\\n<h2>Digitale Werkzeuge beherrschen und eine nat&uuml;rliche Neugier zeigen, um neue Technologien zu adaptieren. \ud83d\udda5\ufe0f<\/h2>\\n<\/li>\\n<li>\\n<h2>Herausforderungen mit Begeisterung annehmen und eine Leidenschaft f&uuml;r Kundenzufriedenheit haben. \ud83c\udf1f<\/h2>\\n<\/li>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Unser Rekrutierungsprozess<\/strong><\/h2>\\n<p>&nbsp;<\/p>\\n<h2><strong>1- Online-Tests (1h)<\/strong>: Nach Eingang Ihrer Bewerbung erhalten Sie eine E-Mail mit einer Einladung, an einer Reihe von Online-Tests teilzunehmen. Diese interaktiven Bewertungen sollen Ihre sprachlichen, technischen F&auml;higkeiten sowie Ihre Pers&ouml;nlichkeit bewerten. Ein entscheidender Schritt, um Ihr Potenzial besser zu verstehen und sich abzuheben!<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>2-Telefonisches Gespr&auml;ch<\/strong>: Ein erstes Gespr&auml;ch mit einem Mitglied unseres Rekrutierungsteams, um Concentrix kennenzulernen und zu pr&uuml;fen, ob Ihr Profil zu uns passt.<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>3-Vor-Ort-Interview<\/strong>: Ein ausf&uuml;hrliches Gespr&auml;ch zur Validierung Ihrer F&auml;higkeiten und zur Abstimmung Ihrer Ambitionen mit unserer Unternehmenskultur.<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2>Bereit, die Herausforderung anzunehmen? Schlie&szlig;en Sie sich dem Concentrix-Abenteuer an, wo Innovation und Exzellenz aufeinandertreffen! \ud83d\ude80<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h3>&nbsp;<\/h3>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"MA-508\",\"location\":\"Meknes, MEKNES\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-03T14:15:08.491+02:00\",\"created_at\":\"2026-05-22T12:29:16.264+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDg\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"1784\",\"campaign_id\":\"827\",\"campaign_title\":\"GoogleDSCC \/ Dutch \/ BM \/ Lisbon \/ ad in dutch \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker (Nederlandstalig) - Zoekmachine - 2000\u20ac Bonus\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Ervaar de kracht van een grensverleggende carri\u00e8re \",\"long_description\":\"<p>Ben je op&nbsp;zoek&nbsp;naar&nbsp;de&nbsp;volgende&nbsp;stap?&nbsp;Wij&nbsp;zijn&nbsp;een&nbsp;wereldwijde&nbsp;leider&nbsp;in&nbsp;technologie&nbsp;en&nbsp;dienstverlening&nbsp;die de&nbsp;merken&nbsp;van de&nbsp;toekomst&nbsp;versterkt.&nbsp;Wij&nbsp;helpen&nbsp;bekende&nbsp;merken&nbsp;&mdash; de&nbsp;merken&nbsp;die je&nbsp;dagelijks&nbsp;gebruikt&nbsp;&mdash;&nbsp;hun&nbsp;bedrijf&nbsp;te&nbsp;verbeteren&nbsp;met&nbsp;technologie&nbsp;en&nbsp;ge&iuml;ntegreerde&nbsp;oplossingen&nbsp;in&nbsp;meer&nbsp;dan 70&nbsp;landen. En we&nbsp;zijn&nbsp;er trots op&nbsp;dat&nbsp;we&nbsp;jaar&nbsp;na&nbsp;jaar&nbsp;worden&nbsp;erkend&nbsp;met&nbsp;prijzen&nbsp;zoals&nbsp;\\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\"&nbsp;en&nbsp;\\\"Best Company Culture.\\\"&nbsp;<\/p>\\n<p>Als je wilt&nbsp;groeien&nbsp;en&nbsp;ge&iuml;nspireerd&nbsp;wilt&nbsp;raken,&nbsp;zorg&nbsp;je er&nbsp;als&nbsp;Klantenservicemedewerker&nbsp;in&nbsp;Lissabon, Portugal (On-Site)&nbsp;voor&nbsp;dat&nbsp;de&nbsp;prestatiedoelen&nbsp;in alle&nbsp;operationele&nbsp;processen&nbsp;worden&nbsp;behaald.&nbsp;Daarnaast&nbsp;zorg&nbsp;je&nbsp;ervoor&nbsp;dat&nbsp;we&nbsp;voldoen&nbsp;aan&nbsp;de&nbsp;verwachtingen&nbsp;van de&nbsp;klant&nbsp;op het&nbsp;gebied&nbsp;van&nbsp;operationele&nbsp;uitmuntendheid:&nbsp;hoge&nbsp;doelstellingen&nbsp;wat&nbsp;betreft&nbsp;kwaliteit,&nbsp;effici&euml;ntie&nbsp;en&nbsp;het&nbsp;verbeteren&nbsp;van de&nbsp;klantreis.&nbsp;<\/p>\\n<p><strong>Carri&egrave;regroei&nbsp;en&nbsp;persoonlijke&nbsp;ontwikkeling<\/strong>&nbsp;<\/p>\\n<p>Wij&nbsp;bieden&nbsp;je alle&nbsp;trainingen,&nbsp;geavanceerde&nbsp;technologie&euml;n&nbsp;en&nbsp;de continue&nbsp;ondersteuning&nbsp;die je&nbsp;nodig&nbsp;hebt&nbsp;om&nbsp;succesvol&nbsp;te&nbsp;zijn. Bij Concentrix is er&nbsp;re&euml;el&nbsp;potentieel&nbsp;voor&nbsp;carri&egrave;re-&nbsp;en&nbsp;persoonlijke&nbsp;groei.&nbsp;Ongeveer&nbsp;80% van&nbsp;onze&nbsp;managers&nbsp;en&nbsp;leiders&nbsp;is&nbsp;vanuit&nbsp;de eigen&nbsp;organisatie&nbsp;doorgegroeid!&nbsp;Daarom&nbsp;bieden&nbsp;we&nbsp;een&nbsp;reeks GRATIS leer-&nbsp;en&nbsp;leiderschapsontwikkelingsprogramma's&nbsp;aan,&nbsp;ontworpen&nbsp;om je op&nbsp;weg&nbsp;te&nbsp;helpen&nbsp;naar&nbsp;de&nbsp;carri&egrave;re&nbsp;die je&nbsp;altijd&nbsp;al&nbsp;voor&nbsp;ogen&nbsp;had.&nbsp;<\/p>\\n<p><strong>Wat je&nbsp;gaat&nbsp;doen&nbsp;in&nbsp;deze&nbsp;rol<\/strong>&nbsp;<\/p>\\n<p>Als&nbsp;Klantenservicemedewerker&nbsp;ga je:&nbsp;<\/p>\\n<ul>\\n<li>Reageren&nbsp;op&nbsp;inkomende&nbsp;klantvragen&nbsp;en&nbsp;relevante&nbsp;informatie&nbsp;over de casus&nbsp;documenteren.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Zorgen&nbsp;voor&nbsp;een&nbsp;uitstekende&nbsp;klanttevredenheid&nbsp;door&nbsp;gebruikers&nbsp;te&nbsp;helpen&nbsp;met pre-sales,&nbsp;algemene&nbsp;vragen&nbsp;en&nbsp;technische&nbsp;ondersteuningsvragen&nbsp;via&nbsp;meerdere&nbsp;kanalen&nbsp;(zoals&nbsp;toegewezen).&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Adequaat&nbsp;reageren&nbsp;of&nbsp;klanten&nbsp;escaleren&nbsp;naar&nbsp;hogere&nbsp;supportniveaus&nbsp;zoals&nbsp;gedefinieerd&nbsp;en&nbsp;gedocumenteerd.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Samenwerken met&nbsp;andere&nbsp;technici&nbsp;om&nbsp;helptickets&nbsp;op&nbsp;te&nbsp;lossen&nbsp;of correct&nbsp;te&nbsp;sluiten.&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Jouw&nbsp;kwalificaties<\/strong>&nbsp;<\/p>\\n<p>Concentrix is&nbsp;een&nbsp;geweldige&nbsp;match&nbsp;als&nbsp;je:&nbsp;<\/p>\\n<ul>\\n<li>Beschikt&nbsp;over&nbsp;een&nbsp;uitstekende&nbsp;beheersing&nbsp;van de Nederlandse taal (schriftelijk&nbsp;en&nbsp;mondeling)&nbsp;en&nbsp;vloeiend&nbsp;bent in het Engels (B2-niveau).&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Beschikt&nbsp;over&nbsp;uitstekende&nbsp;schriftelijke&nbsp;en&nbsp;mondelinge&nbsp;communicatieve&nbsp;vaardigheden&nbsp;om&nbsp;technische&nbsp;taal&nbsp;te&nbsp;vereenvoudigen&nbsp;voor&nbsp;niet-technische&nbsp;gebruikers.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Geduld&nbsp;toont&nbsp;bij&nbsp;het&nbsp;communiceren&nbsp;en&nbsp;oplossen&nbsp;van&nbsp;problemen.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Op de&nbsp;hoogte&nbsp;blijft&nbsp;van de&nbsp;nieuwste&nbsp;IT-&nbsp;en&nbsp;tech-gerelateerde&nbsp;trends.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Proactief,&nbsp;zelfgemotiveerd&nbsp;en&nbsp;een&nbsp;geweldige&nbsp;teamspeler&nbsp;bent.&nbsp;<\/li>\\n<\/ul>\\n<p>Als je het&nbsp;gevoel&nbsp;hebt&nbsp;dat&nbsp;je&nbsp;niet&nbsp;aan&nbsp;elk&nbsp;vakje&nbsp;voldoet,&nbsp;moedigen&nbsp;we je&nbsp;alsnog&nbsp;aan&nbsp;om&nbsp;te&nbsp;solliciteren. We&nbsp;zullen&nbsp;ons&nbsp;best&nbsp;doen&nbsp;om je&nbsp;aan&nbsp;de&nbsp;juiste&nbsp;baan&nbsp;te&nbsp;koppelen, of het nu&nbsp;deze&nbsp;of&nbsp;een&nbsp;andere&nbsp;rol&nbsp;is.&nbsp;<\/p>\\n<p><strong>Wat&nbsp;bieden&nbsp;wij&nbsp;jou<\/strong>&nbsp;<\/p>\\n<p>In&nbsp;deze&nbsp;rol&nbsp;bieden&nbsp;we&nbsp;voordelen&nbsp;die&nbsp;passen&nbsp;bij&nbsp;jouw&nbsp;unieke&nbsp;levensstijl:&nbsp;<\/p>\\n<ul>\\n<li>Fulltime&nbsp;dienstverband&nbsp;met&nbsp;contracten&nbsp;voor&nbsp;onbepaalde&nbsp;tijd&nbsp;(bespreekbaar&nbsp;afhankelijk&nbsp;van&nbsp;jouw&nbsp;ervaring&nbsp;en&nbsp;de&nbsp;behoeften&nbsp;van&nbsp;onze&nbsp;klant).&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Competitief&nbsp;salaris&nbsp;en&nbsp;prestatiebonus.&nbsp;<\/li>\\n<li><strong>2000&euro; Welcome Bonus<\/strong><\/li>\\n<li>Centrale locatie in Lissabon, Portugal.<\/li>\\n<li>\\\"Bring-a-friend\\\" (verwijzings) bonusmogelijkheden.<\/li>\\n<li>Volledig betaalde training over het bedrijf en het project waaraan je gaat werken.<\/li>\\n<li>Programma's voor loopbaanontwikkeling.&nbsp;<\/li>\\n<\/ul>\\n<p>Ervaar&nbsp;de&nbsp;beste&nbsp;versie&nbsp;van&nbsp;jezelf! Als&nbsp;dit&nbsp;voelt&nbsp;als&nbsp;de&nbsp;perfecte&nbsp;volgende&nbsp;stap in&nbsp;jouw&nbsp;carri&egrave;re, dan&nbsp;willen&nbsp;we&nbsp;graag&nbsp;van je&nbsp;horen.&nbsp;Solliciteer&nbsp;vandaag&nbsp;nog&nbsp;en&nbsp;ontdek&nbsp;waarom&nbsp;meer&nbsp;dan 440k+ 'game-changers' over de hele&nbsp;wereld&nbsp;Concentrix&nbsp;hun&nbsp;favoriete&nbsp;werkgever&nbsp;noemen.&nbsp;<\/p>\\n<p><strong>Concentrix is&nbsp;een&nbsp;werkgever&nbsp;met&nbsp;gelijke&nbsp;kansen<\/strong>&nbsp;<\/p>\\n<p>We&nbsp;zijn&nbsp;trots&nbsp;verenigd&nbsp;als&nbsp;&eacute;&eacute;n&nbsp;team,&nbsp;&eacute;&eacute;n&nbsp;bedrijf,&nbsp;wereldwijd. We&nbsp;zetten&nbsp;ons&nbsp;in&nbsp;voor&nbsp;gelijke&nbsp;arbeidskansen&nbsp;voor&nbsp;alle&nbsp;kandidaten&nbsp;en&nbsp;een&nbsp;werkomgeving&nbsp;vrij&nbsp;van&nbsp;discriminatie&nbsp;en&nbsp;intimidatie. Al&nbsp;onze&nbsp;wervingsprocedures&nbsp;zijn&nbsp;gebaseerd&nbsp;op&nbsp;zakelijke&nbsp;behoeften,&nbsp;functie-eisen&nbsp;en&nbsp;professionele&nbsp;kwalificaties,&nbsp;ongeacht&nbsp;ras,&nbsp;leeftijd,&nbsp;genderidentiteit,&nbsp;seksuele&nbsp;geaardheid,&nbsp;religie,&nbsp;etniciteit,&nbsp;gezins- of&nbsp;ouderlijke&nbsp;status,&nbsp;nationale&nbsp;afkomst, handicap of&nbsp;enige&nbsp;andere&nbsp;classificatie&nbsp;die&nbsp;wordt&nbsp;beschermd&nbsp;door de&nbsp;toepasselijke&nbsp;nationale&nbsp;wetgeving.&nbsp;<\/p>\\n<p><strong>Gerechtigdheid&nbsp;om&nbsp;te&nbsp;werken<\/strong>&nbsp;<\/p>\\n<p>In&nbsp;overeenstemming&nbsp;met de&nbsp;Portugese&nbsp;wetgeving&nbsp;worden&nbsp;alleen&nbsp;sollicitanten&nbsp;die&nbsp;wettelijk&nbsp;bevoegd&nbsp;zijn&nbsp;om in Portugal&nbsp;te&nbsp;werken&nbsp;in&nbsp;overweging&nbsp;genomen&nbsp;voor&nbsp;deze&nbsp;functie.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-827\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-27T15:45:19.990+01:00\",\"created_at\":\"2026-05-22T12:08:51.644+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mjc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mjc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"323\",\"campaign_id\":\"915\",\"campaign_title\":\"VW | Dutch | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer service specialist in the automotive industry with Dutch\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\"><strong>Your responsibilities:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responding to customer inquiries via phone, chat, and email, representing <strong>Volkswagen Group<\/strong> with professionalism and enthusiasm.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with colleagues to enhance the overall customer experience.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Staying updated on <strong>Volkswagen Group&rsquo;s<\/strong> latest offerings, policies, and services to provide customers with accurate and timely information.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exhibit warmth and enthusiasm in every customer interaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<h2><strong>Our requirements:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>1+ years of experience in a call center or customer service role, preferably in the automotive industry.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong communication skills, with a minimum C1 level in Dutch<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Very good knowledge of English language, minimum B2 level for internal communication, documentation &amp; training.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Excited about the opportunity to contribute to Volkswagen's continued success and growth in the automotive sector.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The ability to stay composed, tactful, and solution-focused when interacting with customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong attention to detail and organizational skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent problem-solving skills and a creative, solution-oriented mindset.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A passion for continuous learning and adapting to new technologies and processes at <strong>Volkswagen Group.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<h2>Desired:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Experience with luxury brands<\/strong> and high-end customer relationships, particularly in the automotive sector.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Familiarity with CRM systems<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Interest in the automotive industry<\/strong>, with a passion for cars and<strong> Volkswagen Group&rsquo;s <\/strong>cutting-edge technology.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2><strong>What we offer:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Support the Volkswagen Group, a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Remote work from home<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive benefits package, including a benefits system (MyBenefit), private healthcare, and life insurance.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stable full-time employment based on an employment contract<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Receive fully paid training to ensure you&rsquo;re fully prepared for customer interactions, with continuous learning opportunities to grow your skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-building events to foster a collaborative work environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Grow your career while contributing to the future of luxury automotive experiences with <strong>Volkswagen Group<\/strong><\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-915\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"9500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-05T16:41:09.813+02:00\",\"created_at\":\"2026-05-22T10:05:51.990+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MTU?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1785\",\"campaign_id\":\"816\",\"campaign_title\":\"ByteDance CM \/ French \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (French-speaking) - Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in French (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-816\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-14T00:59:05.791+01:00\",\"created_at\":\"2026-05-21T14:32:08.834+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1786\",\"campaign_id\":\"815\",\"campaign_title\":\"ByteDance CM \/ Spanish \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (Spanish-speaking) - Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in Spanish (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-815\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-22T00:59:05.088+01:00\",\"created_at\":\"2026-05-21T14:20:10.072+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1787\",\"campaign_id\":\"783\",\"campaign_title\":\" Msccruises \/ Danish \/ WAH \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative and Sales (Danish-speaking) - Cruise Line \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Representative and Sales in Portugal (Remote), <\/strong>you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Representative and Sales, you will:<\/p>\\n<ul>\\n<li>Provide exceptional customer support throughout the entire guest journey, from booking to post-cruise follow-up<\/li>\\n<li>Assist customers and travel agents with cruise bookings, modifications, cancellations, and special requests<\/li>\\n<li>Offer detailed information about destinations, itineraries, ships, onboard services, excursions, and travel requirements<\/li>\\n<li>Drive sales by promoting cruise packages, itineraries, and onboard experiences to new and existing customers<\/li>\\n<li>Identify customer needs and recommend tailored cruise options, upgrades, and add-on services (excursions, drink packages, cabins, etc.)<\/li>\\n<li>Build and maintain strong relationships with customers and travel agents to encourage repeat business<\/li>\\n<li>Present promotions, special offers, and loyalty programs to maximize revenue opportunities<\/li>\\n<li>Resolve customer concerns with a proactive, solution-oriented approach to ensure a smooth and enjoyable travel experience<\/li>\\n<\/ul>\\n<p><br \/>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in Danish (C1), both spoken and written and have a good level of English<\/li>\\n<li>Have previous experience in customer service and\/or sales, hospitality, travel, or tourism (cruise experience is a plus)<\/li>\\n<li>Are comfortable using multiple systems and have strong computer skills<\/li>\\n<li>Demonstrate excellent attention to detail and a problem-solving mindset<\/li>\\n<li>Have strong communication skills and a customer-first attitude<\/li>\\n<li>Are able to multitask and work efficiently in a fast-paced environment<\/li>\\n<li>Show flexibility with schedules, including weekends or holidays if required<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-783\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-15T15:07:30.537+01:00\",\"created_at\":\"2026-05-21T10:15:53.399+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1788\",\"campaign_id\":\"782\",\"campaign_title\":\"Europcar \/ Spanish  \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Spanish-speaking) - Vehicle Renting\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Porto, Portugal (On Site),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist customers through multiple channels (email or phone) enthusiastically and professionally.<\/li>\\n<li>Attract potential customers by answering questions suggesting, and adding information about all services to meet the customer needs.<\/li>\\n<li>Gather information from new customers and insert it into the platform.<\/li>\\n<li>Process and respond to contact requests promptly.<\/li>\\n<li>Contribute to creating a commitment to our client's brand.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Spanish (C1 written and oral) and good level of English<\/li>\\n<li>Have excellent communication and active listening skills<\/li>\\n<li>Have the ability to identify customers' needs and propose fast solutions<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in URDU\/Hindi&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. 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No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1684580\",\"location\":\"Kuala Lumpur, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"3500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-08-27T07:59:05.599+08:00\",\"created_at\":\"2026-05-20T11:27:40.504+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDY4?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDY4\/apply?\",\"head_count\":\"200\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"advertising\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50250\",\"primary_location\":{\"id\":\"MY-KUA-EQUAT-01\",\"wid\":\"aaac3dd429ec101d00302a702b360000\",\"descriptor\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349465\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Levels-101112-Equatorial-Plaza\/Advisor-I--Content-Moderator-Malay_R1684580\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Levels-101112-Equatorial-Plaza\/Advisor-I--Content-Moderator-Malay_R1684580\/apply\",\"job_requisition_id\":\"R1684580\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bb87e7061da90122946743c8afaf0003\",\"address\":\"karan.chhabra@concentrix.com\"},\"last_name\":\"Chhabra\",\"first_name\":\"Karan\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1684580\",\"wid\":\"0393796b63e7103be860539e74aa0000\",\"descriptor\":\"R1684580 Advisor I, Content Moderator-Malay (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},{\"email\":{\"wid\":\"1cfa51a78a9f100ca4acf11b3e8c0003\",\"address\":\"saurabh.s9@concentrix.com\"},\"last_name\":\"-\",\"first_name\":\"Saurabh\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1789\",\"campaign_id\":\"775\",\"campaign_title\":\" VGF (Volkswagen) \/ French \/ WAH \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistant(e) client\u00e8le (Francophone) - Secteur Automobile - T\u00e9l\u00e9travail\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le &agrave; Braga - Refer Building, Portugal (T&eacute;l&eacute;travail)<\/strong>, tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>Assister les clients via multiples canaux (courrier &eacute;lectronique ou t&eacute;l&eacute;phone) de mani&egrave;re interactive et conviviale<\/li>\\n<li>G&eacute;rer les attentes des clients concernant les produits et les d&eacute;lais d'exp&eacute;dition.<\/li>\\n<li>Pr&eacute;parer, tenir &agrave; jour et examiner les dossiers d'achat.<\/li>\\n<li>Communiquer avec les clients par courrier &eacute;lectronique ou par chat pour leur fournir des informations sur les produits, prendre ou saisir des commandes, annuler des comptes ou obtenir le d&eacute;tail des r&eacute;clamations.<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as un niveau &eacute;lev&eacute; de Fran&ccedil;ais (&eacute;crit et oral)<\/li>\\n<li>T'as d&rsquo;excellentes comp&eacute;tences en r&eacute;daction et communication<\/li>\\n<li>T'es proactif, ax&eacute; sur les r&eacute;sultats, motiv&eacute; et capable de travailler en &eacute;quipe<\/li>\\n<li>T'as une exp&eacute;rience ant&eacute;rieure dans le service client ou en tant que commercial<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>T&eacute;l&eacute;travail dans la region de Braga, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-775\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-15T00:59:05.906+01:00\",\"created_at\":\"2026-05-20T09:29:43.065+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1790\",\"campaign_id\":\"774\",\"campaign_title\":\" Volkswagen \/ Romanian \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Romanian-speaking) - Volkswagen \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for Volkswagen in Portugal (Remote),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li>\\n<li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li>\\n<li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li>\\n<li>Maintain professional, empathetic relationships with all customers.<\/li>\\n<li>Collaborate effectively with team members and management.<\/li>\\n<li>Provide feedback on emerging issues and identify improvement areas proactively<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Romanian (written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in technical roles or automotive customer service<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li>\\n<li>Are empowered to make independent decisions with strong documentation skills<\/li>\\n<li>Are skilled in resolving issues, and providing solution<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative for a Renta-a-car in Portugal (Portugal),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. 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We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-773\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T00:59:06.923+01:00\",\"created_at\":\"2026-05-20T08:46:52.155+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1147\",\"campaign_id\":\"19051\",\"campaign_title\":\"Manager I, Operations Support R1716095\",\"campaign_type\":\"job_application\",\"job_title\":\"MANAGER, BUSINESS OPS SUPPORT\",\"street\":\"PHL Quezon City - 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They also design, build and support the technology that powers it.<br \/><br \/><strong>Want to work on flexible shifts? Not a problem!<\/strong><br \/>Our lines are open from 3:00 PM until 6:00 AM and we offer a variety of different shifts to help you strike an excellent work-life balance!<br \/><br \/><strong>Your typical day:<\/strong><br \/>As a representative of the company, you will be expected to deliver high-quality customer service by phone. You will receive inbound calls from current and prospective customers needing real time assistance. You will provide problem resolution to the customers by preforming a question diagnosis while guiding users through step-by-step solutions. Solutions include resolving username\/password problems, uninstalling\/reinstalling mobile application, verifying proper account set up and guiding users to navigate application menus. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"Employer Brand Leader of the Year\\\" and \\\"Best Employer - Outsourcing\\\" year after year.<br \/><br \/>Know someone perfect for this role? 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Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/h2>\\n<ul>\\n<li>\\n<h2><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/h2>\\n<\/li>\\n<li>\\n<h2>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/h2>\\n<\/li>\\n<li>\\n<h2>Prime sp&eacute;ciale A&iuml;d El Adha.<\/h2>\\n<\/li>\\n<\/ul>\\n<li>\\n<h2><strong>Des avantages sociaux exceptionnels<\/strong> :<\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/h2>\\n<\/li>\\n<li>\\n<h2>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/h2>\\n<\/li>\\n<li>\\n<h2>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/h2>\\n<\/li>\\n<li>\\n<h2>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/h2>\\n<\/li>\\n<li>\\n<h2>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/h2>\\n<\/li>\\n<\/ul>\\n<li>\\n<h2><strong>Un environnement de travail dynamique :<\/strong><\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/h2>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Le profil de nos Game-Changers<\/strong><\/h2>\\n<h2>Nous recherchons des talents qui :<\/h2>\\n<h2>&nbsp;<\/h2>\\n<ul>\\n<li>\\n<h2><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l&rsquo;anglais, <\/strong>aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral \ud83d\udde3\ufe0f<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Poss&egrave;dent d'excellentes comp&eacute;tences en communication<\/strong> : Sont clairs, p&eacute;dagogues et patients, avec une capacit&eacute; &agrave; expliquer des solutions techniques de mani&egrave;re accessible. \ud83d\udca1<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>D&eacute;montrent des aptitudes techniques solides<\/strong> : Ont une bonne compr&eacute;hension des outils digitaux, des syst&egrave;mes techniques, et une curiosit&eacute; pour apprendre rapidement de nouvelles technologies. \ud83d\udda5\ufe0f<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Adoptent une approche structur&eacute;e et proactive<\/strong> : Sont organis&eacute;s, autonomes et capables de g&eacute;rer efficacement les priorit&eacute;s, m&ecirc;me sous pression. \u2699\ufe0f<\/h2>\\n<\/li>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Notre processus de recrutement<\/strong><\/h2>\\n<h2><strong>1- Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. 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Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>2- &Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2>3- <strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/h2>\",\"ats_external_id\":\"MA-435\",\"location\":\"Fes, FES\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-03T14:15:02.301+02:00\",\"created_at\":\"2026-05-19T17:31:58.379+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzU?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzU\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"1952\",\"campaign_id\":\"434\",\"campaign_title\":\"R1674326 Conseiller Client (F\/H) - Back Office -Mekn\u00e8s - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Back Office -Mekn\u00e8s - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Meknes\",\"state\":\"Fez-Mekn\u00e8s\",\"postal_code\":null,\"region\":\"MEKNES\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 !\",\"long_description\":\"<h3 data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Votre mission en tant que Conseiller Client Back Office<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>En tant que Conseiller Client Back Office, vous jouerez un r&ocirc;le cl&eacute; en :<\/h3>\\n<ul>\\n<li>\\n<h3><strong>Traitant les demandes clients avec pr&eacute;cision<\/strong> : Traiter les demandes et sollicitations des clients par le biais de canaux &eacute;crits tels, notamment les emails, les formulaires en ligne ou les chats, tout en veillant &agrave; un suivi pr&eacute;cis et structur&eacute;.<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>R&eacute;solvant les probl&egrave;mes efficacement<\/strong> : Analyser les demandes, identifier les solutions adapt&eacute;es et traiter les r&eacute;clamations pour garantir la satisfaction client.<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Assurant la qualit&eacute; et la conformit&eacute;<\/strong> : Respecter les proc&eacute;dures internes et les normes de qualit&eacute; dans chaque interaction pour maintenir un service irr&eacute;prochable.<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Contribuant &agrave; la fid&eacute;lisation des clients<\/strong> : Proposer des r&eacute;ponses personnalis&eacute;es qui renforcent la confiance et la relation client.<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Ce que nous vous offrons <\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/h3>\\n<ul>\\n<li>\\n<h3><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/h3>\\n<\/li>\\n<li>\\n<h3>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/h3>\\n<\/li>\\n<li>\\n<h3>Prime sp&eacute;ciale A&iuml;d El Adha.<\/h3>\\n<\/li>\\n<\/ul>\\n<li>\\n<h3><strong>Des avantages sociaux exceptionnels<\/strong> :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/h3>\\n<\/li>\\n<li>\\n<h3>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/h3>\\n<\/li>\\n<li>\\n<h3>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/h3>\\n<\/li>\\n<li>\\n<h3>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/h3>\\n<\/li>\\n<li>\\n<h3>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/h3>\\n<\/li>\\n<\/ul>\\n<li>\\n<h3><strong>Un environnement de travail dynamique :<\/strong><\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/h3>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Le profil de nos Game-Changers<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Nous recherchons des talents qui :<\/h3>\\n<ul>\\n<li>\\n<h3><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l&rsquo;anglais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et sont passionn&eacute;s par la satisfaction client. \ud83c\udf1f<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Notre processus de recrutement<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>1- Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>2- &Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>3- Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\",\"ats_external_id\":\"MA-434\",\"location\":\"Meknes, MEKNES\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-03T14:15:02.226+02:00\",\"created_at\":\"2026-05-19T17:25:56.329+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"1953\",\"campaign_id\":\"433\",\"campaign_title\":\"R1674288 Conseiller Client (F\/H) - Back Office -F\u00e8s - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Back Office -F\u00e8s - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Fes\",\"state\":\"Fez-Mekn\u00e8s\",\"postal_code\":null,\"region\":\"FES\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 !\",\"long_description\":\"<h3 data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Votre mission en tant que Conseiller Client Back Office<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>En tant que Conseiller Client Back Office, vous jouerez un r&ocirc;le cl&eacute; en :<\/h3>\\n<ul>\\n<li>\\n<h3><strong>Traitant les demandes clients avec pr&eacute;cision<\/strong> : Traiter les demandes et sollicitations des clients par le biais de canaux &eacute;crits tels, notamment les emails, les formulaires en ligne ou les chats, tout en veillant &agrave; un suivi pr&eacute;cis et structur&eacute;.<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>R&eacute;solvant les probl&egrave;mes efficacement<\/strong> : Analyser les demandes, identifier les solutions adapt&eacute;es et traiter les r&eacute;clamations pour garantir la satisfaction client.<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Assurant la qualit&eacute; et la conformit&eacute;<\/strong> : Respecter les proc&eacute;dures internes et les normes de qualit&eacute; dans chaque interaction pour maintenir un service irr&eacute;prochable.<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Contribuant &agrave; la fid&eacute;lisation des clients<\/strong> : Proposer des r&eacute;ponses personnalis&eacute;es qui renforcent la confiance et la relation client.<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Ce que nous vous offrons <\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/h3>\\n<ul>\\n<li>\\n<h3><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/h3>\\n<\/li>\\n<li>\\n<h3>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/h3>\\n<\/li>\\n<li>\\n<h3>Prime sp&eacute;ciale A&iuml;d El Adha.<\/h3>\\n<\/li>\\n<\/ul>\\n<li>\\n<h3><strong>Des avantages sociaux exceptionnels<\/strong> :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/h3>\\n<\/li>\\n<li>\\n<h3>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/h3>\\n<\/li>\\n<li>\\n<h3>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/h3>\\n<\/li>\\n<li>\\n<h3>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/h3>\\n<\/li>\\n<li>\\n<h3>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/h3>\\n<\/li>\\n<\/ul>\\n<li>\\n<h3><strong>Un environnement de travail dynamique :<\/strong><\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/h3>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Le profil de nos Game-Changers<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Nous recherchons des talents qui :<\/h3>\\n<ul>\\n<li>\\n<h3><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l&rsquo;anglais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et sont passionn&eacute;s par la satisfaction client. \ud83c\udf1f<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Notre processus de recrutement<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>1- Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>2- &Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>3- Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\",\"ats_external_id\":\"MA-433\",\"location\":\"Fes, FES\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-03T14:15:02.142+02:00\",\"created_at\":\"2026-05-19T17:21:13.777+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzM?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzM\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"1954\",\"campaign_id\":\"432\",\"campaign_title\":\"R1674311 Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Mekn\u00e8s - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Mekn\u00e8s - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Meknes\",\"state\":\"Fez-Mekn\u00e8s\",\"postal_code\":null,\"region\":\"MEKNES\",\"country\":\"Morocco\",\"short_description\":\" Rejoins une \u00e9quipe dynamique qui transforme l\u2019exp\u00e9rience client !\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><br \/>&nbsp;<\/p>\\n<p><strong>Concentrix <\/strong>est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p><br \/><strong>Ta mission en tant que Conseiller(e) Client en T&eacute;l&eacute;vente<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En tant que Conseiller(e) Client T&eacute;l&eacute;vente, tu joueras un r&ocirc;le essentiel :<\/p>\\n<p><br \/>&bull;&nbsp;&nbsp; <strong>&nbsp;En promouvant des produits ou services de nos clients :<\/strong> &nbsp;Identifier et r&eacute;pondre avec pr&eacute;cision aux besoins des clients afin de leur offrir des solutions sur mesure.<br \/>&bull;&nbsp;&nbsp; <strong>&nbsp;En n&eacute;gociant et fid&eacute;lisant : <\/strong>&nbsp;Transformer chaque interaction en opportunit&eacute;, conclure des ventes et b&acirc;tir des relations durables.<br \/>&bull;&nbsp;&nbsp; <strong>&nbsp;En boostant la performance collective :<\/strong> &nbsp;Partager tes id&eacute;es et contribuer activement &agrave; l&rsquo;optimisation continue de nos processus.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez <strong>Concentrix, <\/strong>nous valorisons le potentiel de chacun en proposant des opportunit&eacute;s sur mesure, avec une r&eacute;mun&eacute;ration ajust&eacute;e &agrave; ton exp&eacute;rience, que tu sois d&eacute;butant(e) motiv&eacute;(e) , ou expert(e) &nbsp;en vente directe.<\/p>\\n<p><br \/>Voici les avantages uniques que nous proposons pour reconna&icirc;tre ta contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive et personnalis&eacute;e selon ton niveau d&rsquo;exp&eacute;rience :<\/strong><br \/>&bull;&nbsp;&nbsp; &nbsp;Un package de 7100 DH d&egrave;s le premier mois si tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente.<br \/>&bull;&nbsp;&nbsp; &nbsp;Si tu es d&eacute;butant (e) , <strong>un package exceptionnel de 4600 DH t&rsquo;est propos&eacute;(e).<\/strong><\/p>\\n<p><br \/><strong>En plus de ta r&eacute;mun&eacute;ration, tu b&eacute;n&eacute;ficieras de primes exceptionnelles :<\/strong><\/p>\\n<p><br \/>&bull;&nbsp;&nbsp; &nbsp;Formation r&eacute;mun&eacute;r&eacute;e d&egrave;s le 1er mois d&rsquo;int&eacute;gration.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime illimit&eacute;e en fonction de l&rsquo;atteinte de tes objectifs.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime sp&eacute;ciale A&iuml;d El Adha.<br \/>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<br \/><strong>De nombreux avantages suppl&eacute;mentaires :<\/strong><\/p>\\n<p><br \/>&bull;&nbsp;&nbsp; &nbsp;Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<br \/>&bull;&nbsp;&nbsp; &nbsp;Consultations t&eacute;l&eacute;m&eacute;decine gratuites disponibles 7j\/7 pour toute ta petite famille.<br \/>&bull;&nbsp;&nbsp; &nbsp;Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<br \/>&bull;&nbsp;&nbsp; &nbsp;Acc&egrave;s gratuit &agrave; nos salles de sport et offre de cr&egrave;ches d&rsquo;entreprises.<br \/>&bull;&nbsp;&nbsp; &nbsp;Formation continue pour d&eacute;velopper tes comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<p><br \/><strong>Un environnement de travail dynamique :<\/strong><br \/>&bull;&nbsp;&nbsp; &nbsp;Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<p><br \/><strong>Le profil de nos Game-Changers<\/strong><br \/>Nous recherchons des talents qui :<br \/>&bull;&nbsp;&nbsp; &nbsp;Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<br \/>&bull;&nbsp;&nbsp; &nbsp;Poss&egrave;dent un excellent sens de la communication, qui sont organis&eacute;s(e), autonomes et adoptent une attitude positive. \ud83d\udca1<br \/>&bull;&nbsp;&nbsp; &nbsp;Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<br \/>&bull;&nbsp;&nbsp; &nbsp;Rel&egrave;vent les d&eacute;fis avec enthousiasme et qui sont passionn&eacute;s(e) par la satisfaction client. \ud83c\udf1f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><br \/><strong>1- Tests en ligne (1h) : <\/strong>Une fois ta candidature r&eacute;ceptionn&eacute;e, tu recevras un email t&rsquo;invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser tes comp&eacute;tences linguistiques, techniques, ainsi que ta personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre ton potentiel et te d&eacute;marquer !<br \/><strong>2- &Eacute;change t&eacute;l&eacute;phonique : <\/strong>Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de ton profil.<br \/><strong>3- Entretien en pr&eacute;sentiel : <\/strong>Une discussion approfondie pour valider tes comp&eacute;tences et aligner tes ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever le d&eacute;fi ? Rejoins l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! \ud83d\ude80<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"MA-432\",\"location\":\"Meknes, MEKNES\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-13T01:59:18.275+02:00\",\"created_at\":\"2026-05-19T17:13:57.163+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzI?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzI\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"1955\",\"campaign_id\":\"431\",\"campaign_title\":\"R1674283 Conseiller Client (F\/H) - T\u00e9l\u00e9vente - F\u00e8s - Fran\u00e7ais \",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - F\u00e8s - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Fes\",\"state\":\"Fez-Mekn\u00e8s\",\"postal_code\":null,\"region\":\"FES\",\"country\":\"Morocco\",\"short_description\":\" Rejoins une \u00e9quipe dynamique qui transforme l\u2019exp\u00e9rience client !\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><br \/>&nbsp;<\/p>\\n<p><strong>Concentrix <\/strong>est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p><br \/><strong>Ta mission en tant que Conseiller(e) Client en T&eacute;l&eacute;vente<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En tant que Conseiller(e) Client T&eacute;l&eacute;vente, tu joueras un r&ocirc;le essentiel :<\/p>\\n<p><br \/>&bull;&nbsp;&nbsp; <strong>&nbsp;En promouvant des produits ou services de nos clients :<\/strong> &nbsp;Identifier et r&eacute;pondre avec pr&eacute;cision aux besoins des clients afin de leur offrir des solutions sur mesure.<br \/>&bull;&nbsp;&nbsp; <strong>&nbsp;En n&eacute;gociant et fid&eacute;lisant : <\/strong>&nbsp;Transformer chaque interaction en opportunit&eacute;, conclure des ventes et b&acirc;tir des relations durables.<br \/>&bull;&nbsp;&nbsp; <strong>&nbsp;En boostant la performance collective :<\/strong> &nbsp;Partager tes id&eacute;es et contribuer activement &agrave; l&rsquo;optimisation continue de nos processus.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez <strong>Concentrix, <\/strong>nous valorisons le potentiel de chacun en proposant des opportunit&eacute;s sur mesure, avec une r&eacute;mun&eacute;ration ajust&eacute;e &agrave; ton exp&eacute;rience, que tu sois d&eacute;butant(e) motiv&eacute;(e) , ou expert(e) &nbsp;en vente directe.<\/p>\\n<p><br \/>Voici les avantages uniques que nous proposons pour reconna&icirc;tre ta contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive et personnalis&eacute;e selon ton niveau d&rsquo;exp&eacute;rience :<\/strong><br \/>&bull;&nbsp;&nbsp; &nbsp;Un package de 7100 DH d&egrave;s le premier mois si tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente.<br \/>&bull;&nbsp;&nbsp; &nbsp;Si tu es d&eacute;butant (e) , <strong>un package exceptionnel de 4600 DH t&rsquo;est propos&eacute;(e).<\/strong><\/p>\\n<p><br \/><strong>En plus de ta r&eacute;mun&eacute;ration, tu b&eacute;n&eacute;ficieras de primes exceptionnelles :<\/strong><\/p>\\n<p><br \/>&bull;&nbsp;&nbsp; &nbsp;Formation r&eacute;mun&eacute;r&eacute;e d&egrave;s le 1er mois d&rsquo;int&eacute;gration.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime illimit&eacute;e en fonction de l&rsquo;atteinte de tes objectifs.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime sp&eacute;ciale A&iuml;d El Adha.<br \/>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<br \/><strong>De nombreux avantages suppl&eacute;mentaires :<\/strong><\/p>\\n<p><br \/>&bull;&nbsp;&nbsp; &nbsp;Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<br \/>&bull;&nbsp;&nbsp; &nbsp;Consultations t&eacute;l&eacute;m&eacute;decine gratuites disponibles 7j\/7 pour toute ta petite famille.<br \/>&bull;&nbsp;&nbsp; &nbsp;Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<br \/>&bull;&nbsp;&nbsp; &nbsp;Acc&egrave;s gratuit &agrave; nos salles de sport et offre de cr&egrave;ches d&rsquo;entreprises.<br \/>&bull;&nbsp;&nbsp; &nbsp;Formation continue pour d&eacute;velopper tes comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<p><br \/><strong>Un environnement de travail dynamique :<\/strong><br \/>&bull;&nbsp;&nbsp; &nbsp;Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<p><br \/><strong>Le profil de nos Game-Changers<\/strong><br \/>Nous recherchons des talents qui :<br \/>&bull;&nbsp;&nbsp; &nbsp;Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<br \/>&bull;&nbsp;&nbsp; &nbsp;Poss&egrave;dent un excellent sens de la communication, qui sont organis&eacute;s(e), autonomes et adoptent une attitude positive. \ud83d\udca1<br \/>&bull;&nbsp;&nbsp; &nbsp;Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<br \/>&bull;&nbsp;&nbsp; &nbsp;Rel&egrave;vent les d&eacute;fis avec enthousiasme et qui sont passionn&eacute;s(e) par la satisfaction client. \ud83c\udf1f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><br \/><strong>1- Tests en ligne (1h) : <\/strong>Une fois ta candidature r&eacute;ceptionn&eacute;e, tu recevras un email t&rsquo;invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser tes comp&eacute;tences linguistiques, techniques, ainsi que ta personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre ton potentiel et te d&eacute;marquer !<br \/><strong>2- &Eacute;change t&eacute;l&eacute;phonique : <\/strong>Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de ton profil.<br \/><strong>3- Entretien en pr&eacute;sentiel : <\/strong>Une discussion approfondie pour valider tes comp&eacute;tences et aligner tes ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever le d&eacute;fi ? Rejoins l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! \ud83d\ude80<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"MA-431\",\"location\":\"Fes, FES\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-03T14:15:01.660+02:00\",\"created_at\":\"2026-05-19T16:50:13.914+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzE?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzE\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"1956\",\"campaign_id\":\"430\",\"campaign_title\":\"R1674303 Conseiller Client (F\/H) - Service Client -  Fran\u00e7ais  Mekn\u00e8s\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service Client -  Fran\u00e7ais  Mekn\u00e8s\",\"street\":null,\"address\":null,\"city\":\"Meknes\",\"state\":\"Fez-Mekn\u00e8s\",\"postal_code\":null,\"region\":\"MEKNES\",\"country\":\"Morocco\",\"short_description\":\" Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! \ud83c\udfaf\",\"long_description\":\"<h3 data-pm-slice=\\\"1 1 []\\\">Qui sommes-nous ?<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Votre mission en tant que Conseiller Client Service Client<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/h3>\\n<ul>\\n<li>\\n<h3>R&eacute;pondant aux besoins des clients : Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/h3>\\n<\/li>\\n<li>\\n<h3>R&eacute;solvant les probl&egrave;mes : Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/h3>\\n<\/li>\\n<li>\\n<h3>Fid&eacute;lisant les clients : Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/h3>\\n<\/li>\\n<li>\\n<h3>Contribuant &agrave; l&rsquo;am&eacute;lioration continue : Partager les retours des clients pour optimiser nos services et processus.<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3>Ce que nous vous offrons<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/h3>\\n<ul>\\n<li>\\n<h3>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/h3>\\n<\/li>\\n<li>\\n<h3>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/h3>\\n<\/li>\\n<li>\\n<h3>Prime sp&eacute;ciale A&iuml;d El Adha.<\/h3>\\n<\/li>\\n<\/ul>\\n<li>\\n<h3>Des avantages sociaux exceptionnels :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/h3>\\n<\/li>\\n<li>\\n<h3>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/h3>\\n<\/li>\\n<li>\\n<h3>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/h3>\\n<\/li>\\n<\/ul>\\n<li>\\n<h3>Un environnement de travail dynamique :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/h3>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3>Le profil de nos Game-Changers<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Nous recherchons des talents qui :<\/h3>\\n<ul>\\n<li>\\n<h3>Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral.&nbsp;\ud83d\udde3\ufe0f<\/h3>\\n<\/li>\\n<li>\\n<h3>Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive.&nbsp;\ud83d\udca1<\/h3>\\n<\/li>\\n<li>\\n<h3>Ma&icirc;trisent les outils digitaux&nbsp;et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.&nbsp;\ud83d\udda5\ufe0f<\/h3>\\n<\/li>\\n<li>\\n<h3>Rel&egrave;vent les d&eacute;fis avec enthousiasme et sont passionn&eacute;s par la satisfaction client.&nbsp;\ud83c\udf1f<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3>Notre processus de recrutement<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>1- Tests en ligne (1h) :&nbsp;Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>2- &Eacute;change t&eacute;l&eacute;phonique : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement&nbsp;pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>3- Entretien en pr&eacute;sentiel : Une discussion approfondie pour valider vos comp&eacute;tences&nbsp;et aligner vos ambitions avec notre culture.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Pr&ecirc;t &agrave; relever le d&eacute;fi ?&nbsp;Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; l'innovation et l'excellence se rencontrent !\ud83d\ude80<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>&nbsp;<\/h3>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"MA-430\",\"location\":\"Meknes, MEKNES\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-27T01:59:20.867+02:00\",\"created_at\":\"2026-05-19T16:39:09.524+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzA\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"1957\",\"campaign_id\":\"429\",\"campaign_title\":\"R1674275 Conseiller Client (F\/H) - Service Client -  Fran\u00e7ais  F\u00e8s\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service Client - F\u00e8s - Fran\u00e7ais \",\"street\":null,\"address\":null,\"city\":\"Fes\",\"state\":\"Fez-Mekn\u00e8s\",\"postal_code\":null,\"region\":\"FES\",\"country\":\"Morocco\",\"short_description\":\" Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! \ud83c\udfaf\",\"long_description\":\"<h3 data-pm-slice=\\\"1 1 []\\\">Qui sommes-nous ?<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Votre mission en tant que Conseiller Client Service Client<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/h3>\\n<ul>\\n<li>\\n<h3>R&eacute;pondant aux besoins des clients : Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/h3>\\n<\/li>\\n<li>\\n<h3>R&eacute;solvant les probl&egrave;mes : Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/h3>\\n<\/li>\\n<li>\\n<h3>Fid&eacute;lisant les clients : Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/h3>\\n<\/li>\\n<li>\\n<h3>Contribuant &agrave; l&rsquo;am&eacute;lioration continue : Partager les retours des clients pour optimiser nos services et processus.<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3>Ce que nous vous offrons<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/h3>\\n<ul>\\n<li>\\n<h3>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/h3>\\n<\/li>\\n<li>\\n<h3>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/h3>\\n<\/li>\\n<li>\\n<h3>Prime sp&eacute;ciale A&iuml;d El Adha.<\/h3>\\n<\/li>\\n<\/ul>\\n<li>\\n<h3>Des avantages sociaux exceptionnels :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/h3>\\n<\/li>\\n<li>\\n<h3>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/h3>\\n<\/li>\\n<li>\\n<h3>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/h3>\\n<\/li>\\n<\/ul>\\n<li>\\n<h3>Un environnement de travail dynamique :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/h3>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3>Le profil de nos Game-Changers<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Nous recherchons des talents qui :<\/h3>\\n<ul>\\n<li>\\n<h3>Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral.&nbsp;\ud83d\udde3\ufe0f<\/h3>\\n<\/li>\\n<li>\\n<h3>Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive.&nbsp;\ud83d\udca1<\/h3>\\n<\/li>\\n<li>\\n<h3>Ma&icirc;trisent les outils digitaux&nbsp;et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.&nbsp;\ud83d\udda5\ufe0f<\/h3>\\n<\/li>\\n<li>\\n<h3>Rel&egrave;vent les d&eacute;fis avec enthousiasme et sont passionn&eacute;s par la satisfaction client.&nbsp;\ud83c\udf1f<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3>Notre processus de recrutement<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>1- Tests en ligne (1h) :&nbsp;Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>2- &Eacute;change t&eacute;l&eacute;phonique : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement&nbsp;pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>3- Entretien en pr&eacute;sentiel : Une discussion approfondie pour valider vos comp&eacute;tences&nbsp;et aligner vos ambitions avec notre culture.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Pr&ecirc;t &agrave; relever le d&eacute;fi ?&nbsp;Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; l'innovation et l'excellence se rencontrent !\ud83d\ude80<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>&nbsp;<\/h3>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"MA-429\",\"location\":\"Fes, FES\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-03T14:15:00.390+02:00\",\"created_at\":\"2026-05-19T16:22:16.993+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mjk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mjk\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"1792\",\"campaign_id\":\"760\",\"campaign_title\":\"ByteDance CM \/ Romanian \/ BM \/ Porto \/ ad in romanian\",\"campaign_type\":\"job_application\",\"job_title\":\"Moderator de con\u021binut (limba rom\u00e2n\u0103) - Social Media \",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Reimagineaz\u0103-\u021bi cariera \",\"long_description\":\"<p>E\u0219ti &icirc;n c\u0103utarea unei schimb\u0103ri de carier\u0103 &icirc;n cadrul unei organiza\u021bii globale orientate spre viitor? Vino s\u0103 faci parte din compania noastr\u0103 premiat\u0103, condus\u0103 de oamenii no\u0219tri din peste 70 de \u021b\u0103ri, unde TO\u021aI membrii contribuie \u0219i &icirc;\u0219i sus\u021bin reciproc succesul \u0219i bun\u0103starea, uni\u021bi cu m&acirc;ndrie ca fiind \\\"game-changers\\\". Suntem recunoscu\u021bi cu premii precum \\\"World's Best Workplaces\\\", Best Companies for Career Growth, and &ldquo;Best Company Culture\\\", an de an.&nbsp;<\/p>\\n<p>Dac\u0103 e\u0219ti interesat s\u0103 evoluezi \u0219i s\u0103 te perfec\u021bionezi &icirc;n calitate de <strong><em>Moderator de Con\u021binut<\/em><\/strong> <strong><em>&icirc;n<\/em><\/strong> <strong><em>Porto, Portugalia<\/em><\/strong> <strong><em>(la fa\u021ba locului),<\/em> <\/strong>&icirc;\u021bi vei folosi abilit\u0103\u021bile pentru a sus\u021bine diverse domenii de Social Media ale clientului nostru. De asemenea, vei contribui activ la respectarea liniilor directoare ale clientului, promov&acirc;nd \u0219i inplic\u0103ndu-te &icirc;n &icirc;mbun\u0103t\u0103\u021birea continu\u0103 a serviciilor oferite tuturor utilizatorilor.<\/p>\\n<p><strong>Cre\u0219tere &icirc;n carier\u0103 \u0219i dezvoltarea personal\u0103&nbsp;<\/strong><\/p>\\n<p>&Icirc;\u021bi vom oferi traininguri, acces la cele mai noi tehnologii \u0219i suportu continuu pentru ca tu s\u0103 te po\u021bi dezvolta c&acirc;t mai mult. La Concentrix exist\u0103 un poten\u021bial real de cre\u0219tere profesional\u0103 \u0219i personal\u0103. De fapt, aproximativ 80% dintre managerii \u0219i liderii no\u0219tri au fost promova\u021bi din intern! De aceea, oferim o serie de programe GRATUITE de &icirc;nv\u0103\u021bare \u0219i dezvoltare, concepute special pentru a te sprijini &icirc;n drumul c\u0103tre cariera pe care \u021bi-ai imaginat-o.&nbsp;<\/p>\\n<p><strong>Ce vei face &icirc;n acest rol<\/strong><\/p>\\n<p>&Icirc;n calitate de <strong>Moderator de Con\u021binut<\/strong> &icirc;n echipa noastr\u0103, vei:<\/p>\\n<ul>\\n<li>&Icirc;nc\u0103 de la &icirc;nceput, vei avea un rol activ &icirc;ntr-o c\u0103utare continu\u0103 de ini\u021biative pentru &icirc;mbun\u0103t\u0103\u021birea serviciilor \u0219i a experien\u021bei generale a utilizatorilor;<\/li>\\n<li>Revizui, audita \u0219i modera con\u021binutul provenit de la clien\u021bii finali \u0219i&nbsp; drepturile de autor;<\/li>\\n<li>Juca un rol important &icirc;n revizuirea comportamentelor utilizatorilor, precum \u0219i &icirc;n asigurarea respect\u0103rii regulilor din social media;<\/li>\\n<li>Analiza rapoartele &icirc;n conformitate cu protocoalele, procedurile \u0219i instruc\u021biunile ca punct de plecare, men\u021bin&acirc;nd un nivel ridicat de calitate &icirc;n fiecare raport;<\/li>\\n<li>Avea un punct central de moderare &icirc;ntre utilizatorii de social media, aplic&acirc;nd politicile noastre cu referire la nuan\u021be \u0219i contexte specifice &icirc;ntr-un mediu &icirc;n continu\u0103 dezvoltare;<\/li>\\n<li>Ve\u021bi lua decizii autonome &icirc;n probleme complexe, de natur\u0103 poten\u021bial sensibil\u0103 sau critic\u0103 pentru afaceri.<\/li>\\n<\/ul>\\n<p><strong>Abilitatiile tale<\/strong><\/p>\\n<p>Concentrix este potrivirea ideal\u0103 dac\u0103:<\/p>\\n<ul>\\n<li>Ai cuno\u0219tin\u021be avansate de limba rom&acirc;n\u0103 scris \u0219i vorbit(C1)<\/li>\\n<li>Ai cuno\u0219tin\u021be avansate de limba englez\u0103 scris \u0219i vorbit(B2)<\/li>\\n<li>Ai cel pu\u021bin 6 luni experien\u021b\u0103 &icirc;ntr-un domeniu conex<\/li>\\n<li>Abilit\u0103\u021bi orientate c\u0103tre rela\u021bia cu clien\u021bii<\/li>\\n<li>Toleran\u021b\u0103 la munca repetitiv\u0103 &icirc;ntr-un mediu de lucru dinamic, cu ritm rapid \u0219i productivitate ridicat\u0103<\/li>\\n<li>Capacitatea de a lucra at&acirc;t &icirc;n echip\u0103, c&acirc;t \u0219i independent<\/li>\\n<li>Capacitatea de a &icirc;ndeplini mai multe sarcini simultan, abilit\u0103\u021bi de ra\u021bionament critic \u0219i comunicare eficient\u0103<\/li>\\n<li>Capacitate de &icirc;nv\u0103\u021bare rapid\u0103, muncitor \u0219i con\u0219tiincios<\/li>\\n<\/ul>\\n<p><em><u>Dac\u0103 sim\u021bi c\u0103 nu &icirc;ndepline\u0219ti toate cerin\u021bele, te &icirc;ncuraj\u0103m totu\u0219i s\u0103 aplici. <\/u><\/em><em><u>Vom face tot posibilul s\u0103 &icirc;\u021bi g\u0103sim jobul potrivit, fie c\u0103 este acesta sau altul.<\/u><\/em><\/p>\\n<p><strong>Ce ai de c&acirc;\u0219tigat&nbsp;<\/strong><\/p>\\n<p>&Icirc;n acest rol, oferim beneficii care s\u0103 te ajut\u0103 s\u0103 &icirc;\u021bi sus\u021bii stilul de via\u021b\u0103 unic:<\/p>\\n<ul>\\n<li>Contract full time pe o perioad\u0103 nedeterminat\u0103&nbsp;(negociabil &icirc;n func\u021bie de experien\u021ba ta \u0219i de nevoile clientului nostru)<\/li>\\n<li>Salariu competitiv \u0219i bonus de performan\u021b\u0103<\/li>\\n<li>Pachet de relocare pentru persoanele care vin din str\u0103in\u0103tate<\/li>\\n<li>Loca\u021bie central\u0103 &icirc;n Porto, Portugalia<\/li>\\n<li>Oportunit\u0103\u021bi de bonusuri pentru recomandarea unui prieten (referral)<\/li>\\n<li>Formare complet\u0103, pl\u0103tit\u0103 despre companie \u0219i proiectul pe care vei lucra&nbsp;<\/li>\\n<li>Program de dezvoltare a carierei \u0219i cursuri de specialitate&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Experimenta\u021bi cea mai bun\u0103 versiune !<\/strong><\/p>\\n<p>Dac\u0103 toate acestea par a fi urm\u0103torul pas perfect &icirc;n c\u0103l\u0103toria ta profesional\u0103, vrem s\u0103 auzim de la tine. Aplica\u021bi ast\u0103zi \u0219i descoperi\u021bi de ce peste 440 de mii de schimb\u0103tori de jocuri din &icirc;ntreaga lume numesc Concentrix &bdquo;angajatorul lor preferat&rdquo;.<\/p>\\n<p><strong>Concentrix este un angajator care ofer\u0103 \u0219anse egale de angajare&nbsp;<\/strong><\/p>\\n<p><em>Ne m&acirc;ndrim cu faptul c\u0103 suntem uni\u021bi ca o singur\u0103 echip\u0103, o singur\u0103 companie, la nivel global. Ne angaj\u0103m s\u0103 oferim oportunit\u0103\u021bi egale de angajare pentru to\u021bi candida\u021bii \u0219i un mediu de lucru lipsit de discriminare \u0219i h\u0103r\u021buire. <\/em><em>Toate practicile noastre de recrutare se bazeaz\u0103 pe cerin\u021bele postului \u0219i pe calific\u0103rile profesionale, f\u0103r\u0103 a \u021bine cont de ras\u0103, v&acirc;rst\u0103, identitate de gen, orientare sexual\u0103, religie, etnie, statut familial sau parental, origine na\u021bional\u0103, handicap sau orice alt\u0103 clasificare protejat\u0103 de legile na\u021bionale aplicabile.&nbsp;<\/em><\/p>\\n<p><strong>Eligibilitate&nbsp;<\/strong><\/p>\\n<p>&Icirc;n conformitate cu legisla\u021bia muncii din Portugalia, numai candida\u021bii care sunt autoriza\u021bi legal s\u0103 lucreze &icirc;n Portugalia vor fi lua\u021bi &icirc;n considerare pentru acest post.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-760\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-17T10:11:54.961+01:00\",\"created_at\":\"2026-05-19T15:29:10.960+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"ro\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1793\",\"campaign_id\":\"757\",\"campaign_title\":\"ByteDance CM \/ Romanian \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (Romanian-speaking) - Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in Romanian (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-757\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T00:59:03.727+01:00\",\"created_at\":\"2026-05-19T15:02:20.139+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NTc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1532\",\"campaign_id\":\"192\",\"campaign_title\":\"Categorie Protette Vimercate\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistenza Clienti - Categorie Protette (legge 68\/99)\",\"street\":null,\"address\":null,\"city\":\"Vimercate\",\"state\":\"Monza e Brianza\",\"postal_code\":\"20871\",\"region\":\"Lombardia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Vuoi entrare a far parte di un&rsquo;azienda globale, vivace e in crescita, dove potrai svilupparti e migliorare professionalmente?<\/p>\\n<p>Non perdere tempo! Cerchiamo proprio te!<\/p>\\n<p><strong>Questo ruolo &egrave; l'opportunit&agrave; perfetta per chi sta valutando un percorso formativo e di crescita professionale nel Servizio Clienti, all&rsquo;interno di un contesto aziendale internazionale, fortemente orientato all&rsquo;innovazione.<\/strong><\/p>\\n<p>Per la nostra sede di Vimercate stiamo cercando delle risorse iscritte alle liste delle Categorie Protette (legge 68\/99) &ndash; da inserire come <strong>Customer Service Advisors.<\/strong><\/p>\\n<p>Avrai modo di relazionarti e offrire il tuo aiuto ai clienti, ascoltando attivamente le loro richieste e proponendo loro soluzioni efficaci, cos&igrave; fornendo un eccellente servizio di Assistenza (via telefono, chat, email), rendendoti direttamente responsabile della loro customer satisfaction.<\/p>\\n<p><strong>REQUISITI:<\/strong><\/p>\\n<ul>\\n<li>Appartenenza alle categorie protette (legge 68\/99)<\/li>\\n<li>Diploma di Scuola Superiore;<\/li>\\n<li>Essere disponibili a raggiungere la nostra sede di lavoro a Vimercate, Via Torri Bianche 7<\/li>\\n<\/ul>\\n<p><strong>COSA OFFRIAMO?<\/strong><\/p>\\n<ul>\\n<li>Possibilit&agrave; di stabilizzazione<\/li>\\n<li>Accesso alla piattaforma di sconti<\/li>\\n<li>Accesso a LinkedIn learning<\/li>\\n<li>Inquadramento iniziale al 2&deg; livello CCNL Telecomunicazioni.<\/li>\\n<\/ul>\\n<p><strong>CHI SIAMO<\/strong><\/p>\\n<p>Vuoi intraprendere un nuovo percorso all&rsquo;interno di una realt&agrave; globale orientata al futuro? Unisciti al nostro team di game-changers provenienti da oltre 70 paesi! Siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. Ogni giorno il nostro staff offre una customer experience di nuova generazione e aiuta le aziende a implementare al meglio le relazioni con i propri clienti. In questo modo raggiungiamo i pi&ugrave; elevati risultati di business e facciamo la differenza con i nostri committenti, grazie alla nostra organizzazione, talento e tecnologia.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"IT-192\",\"location\":\"Vimercate, Lombardia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-20T10:06:24.046+02:00\",\"created_at\":\"2026-05-19T12:48:46.765+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTI?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1533\",\"campaign_id\":\"191\",\"campaign_title\":\"Categorie Protette Cagliari\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistenza Clienti - Categorie Protette (legge 68\/99)\",\"street\":null,\"address\":null,\"city\":\"Cagliari\",\"state\":\"Sardinia\",\"postal_code\":null,\"region\":\"Sardegna\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Vuoi entrare a far parte di un&rsquo;azienda globale, vivace e in crescita, dove potrai svilupparti e migliorare professionalmente?<\/p>\\n<p>Non perdere tempo! Cerchiamo proprio te!<\/p>\\n<p><strong>Questo ruolo &egrave; l'opportunit&agrave; perfetta per chi sta valutando un percorso formativo e di crescita professionale nel Servizio Clienti, all&rsquo;interno di un contesto aziendale internazionale, fortemente orientato all&rsquo;innovazione.<\/strong><\/p>\\n<p>Per la nostra sede di Cagliari stiamo cercando delle risorse iscritte alle liste delle Categorie Protette (legge 68\/99) &ndash; da inserire come <strong>Customer Service Advisors.<\/strong><\/p>\\n<p>Avrai modo di relazionarti e offrire il tuo aiuto ai clienti, ascoltando attivamente le loro richieste e proponendo loro soluzioni efficaci, cos&igrave; fornendo un eccellente servizio di Assistenza (via telefono, chat, email), rendendoti direttamente responsabile della loro customer satisfaction.<\/p>\\n<p><strong>REQUISITI:<\/strong><\/p>\\n<ul>\\n<li>Appartenenza alle categorie protette (legge 68\/99)<\/li>\\n<li>Diploma di Scuola Superiore;<\/li>\\n<li>Essere disponibili a raggiungere la nostra sede di lavoro a Cagliari, Localit&agrave; Sa Illetta (Campus Tiscali)<\/li>\\n<\/ul>\\n<p><strong>COSA OFFRIAMO?<\/strong><\/p>\\n<ul>\\n<li>Possibilit&agrave; di stabilizzazione<\/li>\\n<li>Accesso alla piattaforma di sconti<\/li>\\n<li>Accesso a LinkedIn learning<\/li>\\n<li>Inquadramento iniziale al 2&deg; livello CCNL Telecomunicazioni.<\/li>\\n<\/ul>\\n<p><strong>CHI SIAMO<\/strong><\/p>\\n<p>Vuoi intraprendere un nuovo percorso all&rsquo;interno di una realt&agrave; globale orientata al futuro? Unisciti al nostro team di game-changers provenienti da oltre 70 paesi! Siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. Ogni giorno il nostro staff offre una customer experience di nuova generazione e aiuta le aziende a implementare al meglio le relazioni con i propri clienti. In questo modo raggiungiamo i pi&ugrave; elevati risultati di business e facciamo la differenza con i nostri committenti, grazie alla nostra organizzazione, talento e tecnologia.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"IT-191\",\"location\":\"Cagliari, Sardegna\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-20T10:06:05.910+02:00\",\"created_at\":\"2026-05-19T12:46:14.221+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTE?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1534\",\"campaign_id\":\"190\",\"campaign_title\":\"Categorie Protette Lecce\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistenza Clienti - Categorie Protette (legge 68\/99)\",\"street\":null,\"address\":null,\"city\":\"Lecce\",\"state\":\"Apulia\",\"postal_code\":\"73100\",\"region\":\"Puglia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Vuoi entrare a far parte di un&rsquo;azienda globale, vivace e in crescita, dove potrai svilupparti e migliorare professionalmente?<\/p>\\n<p>Non perdere tempo! Cerchiamo proprio te!<\/p>\\n<p><strong>Questo ruolo &egrave; l'opportunit&agrave; perfetta per chi sta valutando un percorso formativo e di crescita professionale nel Servizio Clienti, all&rsquo;interno di un contesto aziendale internazionale, fortemente orientato all&rsquo;innovazione.<\/strong><\/p>\\n<p>Per la nostra sede di Lecce stiamo cercando delle risorse iscritte alle liste delle Categorie Protette (legge 68\/99) &ndash; da inserire come <strong>Customer Service Advisors.<\/strong><\/p>\\n<p>Avrai modo di relazionarti e offrire il tuo aiuto ai clienti, ascoltando attivamente le loro richieste e proponendo loro soluzioni efficaci, cos&igrave; fornendo un eccellente servizio di Assistenza (via telefono, chat, email), rendendoti direttamente responsabile della loro customer satisfaction.<\/p>\\n<p><strong>REQUISITI:<\/strong><\/p>\\n<ul>\\n<li>Appartenenza alle categorie protette (legge 68\/99)<\/li>\\n<li>Diploma di Scuola Superiore;<\/li>\\n<li>Essere disponibili a raggiungere la nostra sede di lavoro a Lecce, Viale del Risorgimento 4<\/li>\\n<\/ul>\\n<p><strong>COSA OFFRIAMO?<\/strong><\/p>\\n<ul>\\n<li>Possibilit&agrave; di stabilizzazione<\/li>\\n<li>Accesso alla piattaforma di sconti<\/li>\\n<li>Accesso a LinkedIn learning<\/li>\\n<li>Inquadramento iniziale al 2&deg; livello CCNL Telecomunicazioni.<\/li>\\n<\/ul>\\n<p><strong>CHI SIAMO<\/strong><\/p>\\n<p>Vuoi intraprendere un nuovo percorso all&rsquo;interno di una realt&agrave; globale orientata al futuro? Unisciti al nostro team di game-changers provenienti da oltre 70 paesi! Siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. Ogni giorno il nostro staff offre una customer experience di nuova generazione e aiuta le aziende a implementare al meglio le relazioni con i propri clienti. In questo modo raggiungiamo i pi&ugrave; elevati risultati di business e facciamo la differenza con i nostri committenti, grazie alla nostra organizzazione, talento e tecnologia.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"IT-190\",\"location\":\"Lecce, Puglia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-20T10:05:48.362+02:00\",\"created_at\":\"2026-05-19T12:41:42.983+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTA?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1673\",\"campaign_id\":\"53\",\"campaign_title\":\"Pool\/German\/French\/Italian\/Spanish\/Tbilisi\",\"campaign_type\":\"job_application\",\"job_title\":\" \u10d9\u10da\u10d8\u10d4\u10dc\u10e2\u10d7\u10d0 \u10db\u10dd\u10db\u10e1\u10d0\u10ee\u10e3\u10e0\u10d4\u10d1\u10d8\u10e1 \u10ec\u10d0\u10e0\u10db\u10dd\u10db\u10d0\u10d3\u10d2\u10d4\u10dc\u10d4\u10da\u10d8 -  Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>\u10d7\u10e3 \u10d7\u10d5\u10da\u10d8, \u10e0\u10dd\u10db \u10ea\u10ee\u10dd\u10d5\u10e0\u10d4\u10d1\u10d0\u10e8\u10d8 \u10d2\u10d0\u10db\u10dd\u10ec\u10d5\u10d4\u10d5\u10d4\u10d1\u10d8 \u10d2\u10ed\u10d8\u10e0\u10d3\u10d4\u10d1\u10d0, \u10e0\u10dd\u10db\u10d4\u10da\u10d8\u10ea \u10de\u10e0\u10dd\u10e4\u10d4\u10e1\u10d8\u10e3\u10da \u10d2\u10d0\u10dc\u10d5\u10d8\u10d0\u10d7\u10d0\u10e0\u10d4\u10d1\u10d0\u10e8\u10d8 \u10d3\u10d0\u10d2\u10d4\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10d0, \u10d0\u10db\u10d0\u10e1\u10d7\u10d0\u10dc\u10d0\u10d5\u10d4 \u10ee\u10d0\u10e0 \u10db\u10dd\u10e2\u10d8\u10d5\u10d8\u10e0\u10d4\u10d1\u10e3\u10da\u10d8 \u10d3\u10d0 \u10d2\u10d8\u10dc\u10d3\u10d0 \u10e8\u10d4\u10dc\u10e1 \u10d9\u10d0\u10e0\u10d8\u10d4\u10e0\u10d0\u10e8\u10d8 \u10d0\u10ee\u10d0\u10da\u10d8 \u10d4\u10e2\u10d0\u10de\u10d8 \u10d3\u10d0\u10d8\u10ec\u10e7\u10dd\u10e1, \u10db\u10d0\u10e8\u10d8\u10dc \u10e8\u10d4\u10db\u10dd\u10e3\u10d4\u10e0\u10d7\u10d3\u10d8 \u10e9\u10d5\u10d4\u10dc\u10e1 \u10d2\u10da\u10dd\u10d1\u10d0\u10da\u10e3\u10e0 \u10d2\u10e3\u10dc\u10d3\u10e1! \u10d2\u10d0\u10ee\u10d3\u10d8 \u10d2\u10d4\u10e0\u10db\u10d0\u10dc\u10e3\u10da\u10d4\u10dc\u10dd\u10d5\u10d0\u10dc \u10d9\u10da\u10d8\u10d4\u10dc\u10e2\u10d7\u10d0 \u10db\u10ee\u10d0\u10e0\u10d3\u10d0\u10ed\u10d4\u10e0\u10d8\u10e1 \u10e1\u10de\u10d4\u10ea\u10d8\u10d0\u10da\u10d8\u10e1\u10e2\u10d8. \u10e0\u10d0 \u10de\u10d8\u10e0\u10dd\u10d1\u10d4\u10d1\u10e1 \u10d2\u10d7\u10d0\u10d5\u10d0\u10d6\u10dd\u10d1\u10d7 \u10e9\u10d5\u10d4\u10dc?!&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>&nbsp;\u10d1\u10d0\u10d6\u10d0\u10e0\u10d6\u10d4 \u10d4\u10e0\u10d7-\u10d4\u10e0\u10d7 \u10e7\u10d5\u10d4\u10da\u10d0\u10d6\u10d4 \u10d9\u10dd\u10dc\u10d9\u10e3\u10e0\u10d4\u10dc\u10e2\u10e3\u10dc\u10d0\u10e0\u10d8\u10d0\u10dc \u10d0\u10dc\u10d0\u10d6\u10e6\u10d0\u10e3\u10e0\u10d4\u10d1\u10d0\u10e1;\u2713 \u10db\u10dd\u10e5\u10dc\u10d8\u10da \u10e1\u10d0\u10d1\u10dd\u10dc\u10e3\u10e1\u10d4 \u10e1\u10d8\u10e1\u10e2\u10d4\u10db\u10d0\u10e1;<\/li>\\n<li>\u10d9\u10d0\u10e0\u10d8\u10d4\u10e0\u10e3\u10da\u10d8 \u10ec\u10d8\u10dc\u10e1\u10d5\u10da\u10d8\u10e1\u10d0 \u10d3\u10d0 \u10d2\u10d0\u10dc\u10d5\u10d8\u10d7\u10d0\u10e0\u10d4\u10d1\u10d8\u10e1 \u10db\u10e0\u10d0\u10d5\u10d0\u10da\u10e4\u10d4\u10e0\u10dd\u10d5\u10d0\u10dc \u10e8\u10d4\u10e1\u10d0\u10eb\u10da\u10d4\u10d1\u10da\u10dd\u10d1\u10d0\u10e1;<\/li>\\n<li>\u10ef\u10d0\u10dc\u10db\u10e0\u10d7\u10d4\u10da\u10dd\u10d1\u10d8\u10e1\u10d0 \u10d3\u10d0 \u10e1\u10d8\u10ea\u10dd\u10ea\u10ee\u10da\u10d8\u10e1 \u10e1\u10d0\u10dd\u10ef\u10d0\u10ee\u10dd \u10d3\u10d0\u10d6\u10e6\u10d5\u10d4\u10d5\u10d8\u10e1 \u10e1\u10d0\u10e3\u10d9\u10d4\u10d7\u10d4\u10e1\u10dd \u10de\u10d0\u10d9\u10d4\u10e2\u10e1.<\/li>\\n<li>\u10e5\u10d5\u10d4\u10e7\u10dc\u10d8\u10e1 \u10db\u10d0\u10e1\u10e8\u10e2\u10d0\u10d1\u10d8\u10d7 40 \u10e1\u10de\u10dd\u10e0\u10e2\u10e3\u10da-\u10d2\u10d0\u10db\u10d0\u10ef\u10d0\u10dc\u10e1\u10d0\u10e6\u10d4\u10d1\u10d4\u10da \u10dd\u10d1\u10d8\u10d4\u10e5\u10e2\u10d6\u10d4 \u10d9\u10dd\u10e0\u10de\u10dd\u10e0\u10d0\u10e2\u10d8\u10e3\u10da \u10e8\u10d4\u10d7\u10d0\u10d5\u10d0\u10d6\u10d4\u10d1\u10d0\u10e1 ( FitPass);<\/li>\\n<li>\u10db\u10d4\u10d2\u10dd\u10d1\u10e0\u10e3\u10da \u10d3\u10d0 \u10d2\u10d0\u10dc\u10d5\u10d8\u10d7\u10d0\u10e0\u10d4\u10d1\u10d0\u10d6\u10d4 \u10dd\u10e0\u10d8\u10d4\u10dc\u10e2\u10d8\u10e0\u10d4\u10d1\u10e3\u10da \u10d2\u10e3\u10dc\u10d3\u10e1;<\/li>\\n<li>\u10d0\u10db\u10d4\u10e0\u10d8\u10d9\u10e3\u10da\u10d8 \u10e1\u10e2\u10d0\u10dc\u10d3\u10d0\u10e0\u10e2\u10d4\u10d1\u10d8\u10e1 \u10db\u10d4\u10dc\u10d4\u10ef\u10db\u10d4\u10dc\u10e2\u10e1 \u10d9\u10dd\u10db\u10de\u10d0\u10dc\u10d8\u10d0\u10e8\u10d8;\u10d0\u10db \u10de\u10dd\u10d6\u10d8\u10ea\u10d8\u10d8\u10e1\u10d7\u10d5\u10d8\u10e1 \u10e8\u10d4\u10d0\u10d1\u10d0\u10db\u10d8\u10e1\u10d8 \u10d9\u10d0\u10dc\u10d3\u10d8\u10d3\u10d0\u10e2\u10d8 \u10ee\u10d0\u10e0\u10d7, \u10d7\u10e3:<\/li>\\n<li>\u10e8\u10d4\u10d2\u10d8\u10eb\u10da\u10d8\u10d0\u10d7 <strong>\u10d2\u10d4\u10e0\u10db\u10d0\u10dc\u10e3\u10da, \u10d8\u10e2\u10d0\u10da\u10d8\u10e3\u10e0, \u10d4\u10e1\u10de\u10d0\u10dc\u10e3\u10e0, \u10e4\u10e0\u10d0\u10dc\u10d2\u10e3\u10da<\/strong> \u10d4\u10dc\u10d0\u10d6\u10d4 \u10d7\u10d0\u10d5\u10d8\u10e1\u10e3\u10e4\u10da\u10d0\u10d3 \u10e1\u10d0\u10e3\u10d1\u10d0\u10e0\u10d8 (B2-C1);\u2713 \u10d2\u10d0\u10e5\u10d5\u10d7 \u10d9\u10d0\u10e0\u10d2\u10d8 \u10d9\u10dd\u10db\u10e3\u10dc\u10d8\u10d9\u10d0\u10ea\u10d8\u10d8\u10e1 \u10e3\u10dc\u10d0\u10e0-\u10e9\u10d5\u10d4\u10d5\u10d4\u10d1\u10d8;<\/li>\\n<li>\u10e1\u10ec\u10e0\u10d0\u10e4\u10d0\u10d3 \u10d8\u10d7\u10d5\u10d8\u10e1\u10d4\u10d1\u10d7 \u10d0\u10ee\u10d0\u10da \u10d8\u10dc\u10e4\u10dd\u10e0\u10db\u10d0\u10ea\u10d8\u10d0\u10e1;<\/li>\\n<li>&nbsp;\u10db\u10d6\u10d0\u10d3 \u10ee\u10d0\u10e0\u10d7 \u10d0\u10ee\u10d0\u10da\u10d8 \u10d2\u10d0\u10db\u10dd\u10ec\u10d5\u10d4\u10d5\u10d4\u10d1\u10d8\u10e1\u10d7\u10d5\u10d8\u10e1;\u10d2\u10d0\u10db\u10dd\u10d0\u10d2\u10d6\u10d0\u10d5\u10dc\u10d4\u10d7 \u10d2\u10d0\u10dc\u10d0\u10ea\u10ee\u10d0\u10d3\u10d8 \u10e8\u10d4\u10db\u10d3\u10d4\u10d2 \u10de\u10dd\u10e0\u10e2\u10d0\u10da\u10d6\u10d4:<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>\u10db\u10e1\u10dd\u10e4\u10da\u10d8\u10dd\u10e1 \u10db\u10d0\u10e1\u10e8\u10e2\u10d0\u10d1\u10d8\u10d7, \u10e9\u10d5\u10d4\u10dc\u10e1 440,000 \u10d9\u10dd\u10da\u10d4\u10d2\u10d0\u10e1\u10d7\u10d0\u10dc \u10d4\u10e0\u10d7\u10d0\u10d3 &nbsp;\u10d5\u10e5\u10db\u10dc\u10d8\u10d7 \u10db\u10dd\u10db\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10d4\u10da\u10d7\u10d0 \u10d2\u10d0\u10dc\u10e1\u10d0\u10d9\u10e3\u10d7\u10e0\u10d4\u10d1\u10e3\u10da \u10d2\u10d0\u10db\u10dd\u10ea\u10d3\u10d8\u10da\u10d4\u10d1\u10d0\u10e1 \u10d3\u10d0 \u10d5\u10d4\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10d8\u10d7 \u10db\u10e1\u10dd\u10e4\u10da\u10d8\u10dd\u10e8\u10d8 \u10ea\u10dc\u10dd\u10d1\u10d8\u10da \u10d9\u10dd\u10db\u10de\u10d0\u10dc\u10d8\u10d4\u10d1\u10e1 \u10ea\u10d8\u10e4\u10e0\u10e3\u10da\u10d8 \u10e2\u10e0\u10d0\u10dc\u10e1\u10e4\u10dd\u10e0\u10db\u10d0\u10ea\u10d8\u10d8\u10e1 \u10db\u10d0\u10e0\u10d7\u10d5\u10d0\u10e8\u10d8. \u10e9\u10d5\u10d4\u10dc \u10d5\u10d0\u10db\u10d0\u10e7\u10dd\u10d1\u10d7 \u10e9\u10d5\u10d4\u10dc\u10d8 \u10db\u10e0\u10d0\u10d5\u10d0\u10da\u10e4\u10d4\u10e0\u10dd\u10d5\u10d0\u10dc\u10d8 \u10d3\u10d0 \u10db\u10e3\u10da\u10e2\u10d8\u10d9\u10e3\u10da\u10e2\u10e3\u10e0\u10e3\u10da\u10d8 \u10d2\u10e3\u10dc\u10d3\u10d8\u10d7. &nbsp;\u10de\u10d0\u10e2\u10d8\u10d5\u10e1 \u10d5\u10ea\u10d4\u10db\u10d7 \u10d2\u10d0\u10dc\u10e1\u10ee\u10d5\u10d0\u10d5\u10d4\u10d1\u10e3\u10da \u10d9\u10e3\u10da\u10e2\u10e3\u10e0\u10d0\u10e1, \u10d8\u10dc\u10d3\u10d8\u10d5\u10d8\u10d3\u10e3\u10d0\u10da\u10dd\u10d1\u10d0\u10e1\u10d0 \u10d3\u10d0 \u10de\u10d8\u10e0\u10dd\u10d5\u10dc\u10e3\u10da\u10dd\u10d1\u10d0\u10e1, \u10e0\u10d0\u10d3\u10d2\u10d0\u10dc &nbsp; \u10d2\u10d0\u10dc\u10e1\u10ee\u10d5\u10d0\u10d5\u10d4\u10d1\u10e3\u10da\u10dd\u10d1\u10d0 \u10e9\u10d5\u10d4\u10dc\u10d8 \u10e1\u10d8\u10eb\u10da\u10d8\u10d4\u10e0\u10d4\u10d0. \u10d9\u10dd\u10dc\u10ea\u10d4\u10dc\u10e2\u10e0\u10d8\u10e5\u10e1\u10e8\u10d8 \u10e7\u10d5\u10d4\u10da\u10d0\u10e1 \u10d7\u10d0\u10dc\u10d0\u10d1\u10d0\u10e0\u10d8 \u10e8\u10d4\u10e1\u10d0\u10eb\u10da\u10d4\u10d1\u10da\u10dd\u10d1\u10d0 \u10d0\u10e5\u10d5\u10e1&nbsp;&nbsp;\u10d3\u10d0\u10e1\u10d0\u10e5\u10db\u10d3\u10d4\u10e1, \u10db\u10d8\u10e3\u10ee\u10d4\u10d3\u10d0\u10d5\u10d0\u10d3&nbsp;&nbsp;\u10db\u10d8\u10e1\u10d8: \u10e0\u10d4\u10da\u10d8\u10d2\u10d8\u10d8\u10e1, \u10e0\u10d0\u10e1\u10d8\u10e1, \u10e1\u10d4\u10e5\u10e1\u10e3\u10d0\u10da\u10e3\u10e0\u10d8 \u10dd\u10e0\u10d8\u10d4\u10dc\u10e2\u10d0\u10ea\u10d8\u10d8\u10e1, \u10d2\u10d4\u10dc\u10d3\u10d4\u10e0\u10e3\u10da\u10d8 \u10d8\u10d3\u10d4\u10dc\u10e2\u10dd\u10d1\u10d8\u10e1\u10d0 \u10d3\u10d0 \u10e1\u10ee\u10d0 \u10db\u10d0\u10ee\u10d0\u10e1\u10d8\u10d0\u10d7\u10d4\u10d1\u10da\u10d4\u10d1\u10d8\u10e1\u10d0. \u10e9\u10d5\u10d4\u10dc \u10d5\u10d0\u10e9\u10d5\u10d4\u10dc\u10d4\u10d1\u10d7 \u10e9\u10d4\u10dc\u10e1 \u10d9\u10dd\u10da\u10d4\u10d2\u10d4\u10d1\u10e1, \u10d7\u10e3 \u10e0\u10d0\u10db\u10d3\u10d4\u10dc \u10db\u10dc\u10d8\u10e8\u10d5\u10dc\u10d4\u10da\u10dd\u10d5\u10d0\u10dc\u10d8 \u10d0\u10e0\u10d8\u10d0\u10dc \u10d8\u10e1\u10d8\u10dc\u10d8, \u10e0\u10dd\u10d2\u10dd\u10e0\u10ea \u10d9\u10e3\u10da\u10e2\u10e3\u10e0\u10d8\u10e1 \u10dc\u10d0\u10ec\u10d8\u10da\u10d8; \u10d5\u10d0\u10eb\u10da\u10d4\u10d5\u10d7 \u10db\u10d0\u10d7 \u10d9\u10d0\u10e0\u10d8\u10d4\u10e0\u10e3\u10da\u10d8 \u10d2\u10d0\u10dc\u10d5\u10d8\u10d7\u10d0\u10e0\u10d4\u10d1\u10d8\u10e1 \u10e8\u10d4\u10e1\u10d0\u10eb\u10da\u10d4\u10d1\u10da\u10dd\u10d1\u10d0\u10e1; \u10d5\u10d7\u10d0\u10d5\u10d0\u10d6\u10dd\u10d1\u10d7 \u10de\u10e0\u10dd\u10e4\u10d4\u10e1\u10d8\u10e3\u10da\u10d8 \u10db\u10ee\u10d0\u10e0\u10d3\u10d0\u10ed\u10d4\u10e0\u10d8\u10e1, \u10e5\u10dd\u10e3\u10e9\u10d8\u10dc\u10d2\u10d8\u10e1\u10d0 \u10d3\u10d0 \u10db\u10d4\u10dc\u10e2\u10dd\u10e0\u10dd\u10d1\u10d8\u10e1 \u10de\u10e0\u10dd\u10d2\u10e0\u10d0\u10db\u10d4\u10d1\u10e1; \u10e8\u10d4\u10e1\u10e0\u10e3\u10da\u10d4\u10d1\u10d0\u10d6\u10d4 \u10d3\u10d0\u10e4\u10e3\u10eb\u10dc\u10d4\u10d1\u10e3\u10da\u10d8 \u10d0\u10dc\u10d0\u10d6\u10e6\u10d0\u10e3\u10e0\u10d4\u10d1\u10d0\u10e1; \u10db\u10d7\u10d4\u10da\u10d8 \u10ea\u10ee\u10dd\u10d5\u10e0\u10d4\u10d1\u10d8\u10e1 \u10d2\u10d0\u10dc\u10db\u10d0\u10d5\u10da\u10dd\u10d1\u10d0\u10e8\u10d8 \u10db\u10d4\u10d2\u10dd\u10d1\u10e0\u10d4\u10d1\u10d8\u10e1\u10d0 \u10d3\u10d0 \u10d7\u10d0\u10dc\u10d0\u10e2\u10dd\u10da\u10d4\u10d1\u10d8\u10e1 \u10d2\u10da\u10dd\u10d1\u10d0\u10da\u10e3\u10e0\u10d8 \u10e5\u10e1\u10d4\u10da\u10e1 \u10d3\u10d0 \u10e1\u10ee\u10d5\u10d0.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">If you feel that you need challenges in life that will help you in your professional development, and you are motivated and want to start a new stage in your career, then join our global team! Become a German-speaking Customer Support Specialist. What do we offer you?!<\/p>\\n<ul>\\n<li>One of the most competitive salaries in the market;<\/li>\\n<li>A flexible bonus system;<\/li>\\n<li>A wide range of career advancement and development opportunities;<\/li>\\n<li>The best family health and life insurance package;<\/li>\\n<li>Corporate offers at 40 sports and wellness facilities nationwide (FitPass);<\/li>\\n<li>A friendly and development-oriented team;<\/li>\\n<li>Management based on American standards within the company.<\/li>\\n<\/ul>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">You are a suitable candidate for this position if:<\/p>\\n<ul>\\n<li>You can speak fluently in <strong>German, Italian, Spanish, or French<\/strong> (B2-C1 level);<\/li>\\n<li>You have good communication skills;<\/li>\\n<li>You quickly adapt to new information;<\/li>\\n<li>You are ready for new challenges.<\/li>\\n<\/ul>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">&nbsp;<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Together with our 440,000 colleagues worldwide, we create exceptional customer experiences and assist world-renowned companies in managing digital transformations. We pride ourselves on our diverse and multicultural team. We respect different cultures, individualities, and personalities because diversity is our strength. At Concentrix, everyone has an equal opportunity for employment, regardless of religion, race, sexual orientation, gender identity, and other characteristics. We show our colleagues how important they are as part of the culture; we offer them career development opportunities; we provide professional support, coaching, and mentoring programs; performance-based compensation; a global network of friends and peers for life, and more.<\/p>\",\"ats_external_id\":\"GE-53\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-12T03:59:10.509+04:00\",\"created_at\":\"2026-05-18T15:47:50.610+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mw?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"233\",\"campaign_id\":\"569\",\"campaign_title\":\"French | Customer Service | Athens | Qonto FR ad\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller(\u00e8re) Client\u00e8le \u2013 Banque en Ligne\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Description du Poste<\/strong><br \/>Nous recrutons des <strong data-start=\\\"146\\\" data-end=\\\"171\\\">Conseillers Client&egrave;le<\/strong> pour accompagner l&rsquo;un de nos partenaires majeurs du secteur financier, acteur international de la <strong data-start=\\\"270\\\" data-end=\\\"289\\\">banque en ligne<\/strong> d&eacute;di&eacute; aux freelances et aux PME. Rejoignez notre &eacute;quipe dynamique de <strong data-start=\\\"362\\\" data-end=\\\"389\\\">#GameChangers &agrave; Ath&egrave;nes<\/strong> et mettez &agrave; profit vos comp&eacute;tences en communication dans un environnement international et innovant.<\/p>\\n<div>\\n<div><strong>Pourquoi nous rejoindre<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Vous &ecirc;tes passionn&eacute;(e) par la relation client et souhaitez offrir une exp&eacute;rience unique ? Vous aimez aider les autres et &eacute;voluer dans un environnement dynamique ? Rejoignez notre &eacute;quipe multiculturelle de <strong data-start=\\\"146\\\" data-end=\\\"171\\\">Conseillers Client&egrave;le<\/strong> et mettez &agrave; profit vos comp&eacute;tences en communication en <strong>Fran&ccedil;ais<\/strong> au service d'une fintech innovante.<\/div>\\n<\/div>\\n<div>\\n<p data-start=\\\"660\\\" data-end=\\\"844\\\">Chaque journ&eacute;e sera diff&eacute;rente : vous accompagnerez des clients professionnels sur leurs besoins bancaires et contribuerez &agrave; leur offrir une exp&eacute;rience fluide, fiable et personnalis&eacute;e.<\/p>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>Vos missions:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"qf69e9\\\" data-start=\\\"873\\\" data-end=\\\"932\\\">G&eacute;rer les demandes via appels, emails et chat<\/li>\\n<li data-section-id=\\\"g1x9m6\\\" data-start=\\\"933\\\" data-end=\\\"1016\\\">Identifier et analyser les besoins des clients afin d&rsquo;assurer leur satisfaction<\/li>\\n<li data-section-id=\\\"1ank9bn\\\" data-start=\\\"1017\\\" data-end=\\\"1100\\\">&Eacute;tablir une relation de confiance gr&acirc;ce &agrave; une communication claire et proactive<\/li>\\n<li data-section-id=\\\"19r0k92\\\" data-start=\\\"1101\\\" data-end=\\\"1213\\\">Fournir des informations pr&eacute;cises concernant les services bancaires (comptes, paiements, transactions, etc.)<\/li>\\n<li data-section-id=\\\"xuzwqv\\\" data-start=\\\"1214\\\" data-end=\\\"1312\\\">Atteindre les objectifs individuels et collectifs (qualit&eacute;, productivit&eacute;, satisfaction client)<\/li>\\n<li data-section-id=\\\"1dovbqs\\\" data-start=\\\"1313\\\" data-end=\\\"1385\\\">Assurer le suivi des interactions clients et la gestion des dossiers<\/li>\\n<li data-section-id=\\\"7mrfyo\\\" data-start=\\\"1386\\\" data-end=\\\"1450\\\">Respecter les proc&eacute;dures, politiques et normes de conformit&eacute;<\/li>\\n<\/ul>\\n<p data-start=\\\"0\\\" data-end=\\\"29\\\"><strong data-start=\\\"0\\\" data-end=\\\"29\\\">Sp&eacute;cificit&eacute;s du poste :<\/strong><\/p>\\n<ul data-start=\\\"31\\\" data-end=\\\"354\\\">\\n<li data-section-id=\\\"xzha16\\\" data-start=\\\"31\\\" data-end=\\\"90\\\">Possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s 3 mois d&rsquo;anciennet&eacute;<\/li>\\n<li data-section-id=\\\"dkkjjc\\\" data-start=\\\"91\\\" data-end=\\\"199\\\">Horaires flexibles : 5 jours par semaine (lundi au dimanche), 8h par jour, entre 7h et 2h du matin<\/li>\\n<li data-section-id=\\\"94fcee\\\" data-start=\\\"200\\\" data-end=\\\"298\\\">Majorations attractives pour les heures de nuit (apr&egrave;s 22h) et les dimanches travaill&eacute;s<\/li>\\n<li data-section-id=\\\"1fjqsgv\\\" data-start=\\\"299\\\" data-end=\\\"354\\\">Bonus fid&eacute;lit&eacute; apr&egrave;s 1 an sur le projet<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Profil recherch&eacute;:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"c4bfs6\\\" data-start=\\\"1482\\\" data-end=\\\"1549\\\">Exp&eacute;rience en service client ou en relation client&egrave;le appr&eacute;ci&eacute;e<\/li>\\n<li data-section-id=\\\"1amdkuq\\\" data-start=\\\"1550\\\" data-end=\\\"1578\\\">Fran&ccedil;ais courant (C2)<\/li>\\n<li data-section-id=\\\"5cprwp\\\" data-start=\\\"1579\\\" data-end=\\\"1603\\\">Niveau d'Anglais interm&eacute;diaire serait un atout, mais pas obligatoire<\/li>\\n<li data-section-id=\\\"avhg1y\\\" data-start=\\\"1604\\\" data-end=\\\"1681\\\">Forte orientation client et bonne compr&eacute;hension des attentes utilisateurs<\/li>\\n<li data-section-id=\\\"dxto1s\\\" data-start=\\\"1682\\\" data-end=\\\"1768\\\">Excellentes comp&eacute;tences en communication, r&eacute;solution de probl&egrave;mes et &eacute;coute active<\/li>\\n<li data-section-id=\\\"cjo54\\\" data-start=\\\"1769\\\" data-end=\\\"1805\\\">Bonnes capacit&eacute;s r&eacute;dactionnelles<\/li>\\n<li data-section-id=\\\"rmg8f2\\\" data-start=\\\"1806\\\" data-end=\\\"1896\\\">Capacit&eacute; &agrave; g&eacute;rer plusieurs t&acirc;ches dans un environnement dynamique et orient&eacute; objectifs<\/li>\\n<li data-section-id=\\\"12agx01\\\" data-start=\\\"1897\\\" data-end=\\\"1959\\\">Sens des responsabilit&eacute;s et souci de la qualit&eacute; du travail<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Ce que nous offrons:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"3jo8ix\\\" data-start=\\\"136\\\" data-end=\\\"254\\\">Relocation 100 % prise en charge (billets d&rsquo;avion, logement, transport) pour un d&eacute;marrage en toute s&eacute;r&eacute;nit&eacute;<\/li>\\n<li data-section-id=\\\"1usc7b8\\\" data-start=\\\"255\\\" data-end=\\\"324\\\">CDI d&egrave;s le premier jour pour une stabilit&eacute; professionnelle<\/li>\\n<li data-section-id=\\\"cfcysb\\\" data-start=\\\"325\\\" data-end=\\\"383\\\">R&eacute;mun&eacute;ration attractive avec 14 salaires par an<\/li>\\n<li data-section-id=\\\"147qw5p\\\" data-start=\\\"384\\\" data-end=\\\"448\\\">Bonus mensuel jusqu&rsquo;&agrave; 10 % bas&eacute; sur votre performance<\/li>\\n<li data-section-id=\\\"1a6m81t\\\" data-start=\\\"449\\\" data-end=\\\"527\\\">Carte tickets restaurant (Up Hellas Mastercard) pour vos d&eacute;jeuners<\/li>\\n<li data-section-id=\\\"1cny4eg\\\" data-start=\\\"528\\\" data-end=\\\"603\\\">Assurance sant&eacute; priv&eacute;e + soins dentaires pour votre tranquillit&eacute;<\/li>\\n<li data-section-id=\\\"19soa8g\\\" data-start=\\\"604\\\" data-end=\\\"698\\\">Opportunit&eacute;s de carri&egrave;re &agrave; l&rsquo;international gr&acirc;ce &agrave; un programme de mobilit&eacute; interne<\/li>\\n<li data-section-id=\\\"3bpy0g\\\" data-start=\\\"699\\\" data-end=\\\"779\\\">&Eacute;v&eacute;nements collaborateurs r&eacute;guliers pour partager des moments uniques<\/li>\\n<li data-section-id=\\\"1b4trwl\\\" data-start=\\\"780\\\" data-end=\\\"862\\\">Salle de sport gratuite &amp; activit&eacute;s bien-&ecirc;tre pour prendre soin de vous<\/li>\\n<li data-section-id=\\\"47gs7s\\\" data-start=\\\"863\\\" data-end=\\\"946\\\">Cin&eacute;ma rooftop avec vue sur l&rsquo;Acropole &ndash; une exp&eacute;rience unique &agrave; Ath&egrave;nes<\/li>\\n<li data-section-id=\\\"n1zcc4\\\" data-start=\\\"947\\\" data-end=\\\"1033\\\">Restaurant sur site pour profiter de vos pauses d&eacute;jeuner avec vos coll&egrave;gues<\/li>\\n<\/ul>\\n<p>Vous partagez nos valeurs de reconnaissance, int&eacute;grit&eacute;, esprit d&rsquo;&eacute;quipe et engagement, et vous avez &agrave; c&oelig;ur de cr&eacute;er l&rsquo;effet &ldquo;wow&rdquo; ? Plus que votre parcours, c&rsquo;est votre motivation et votre personnalit&eacute; qui feront la diff&eacute;rence et vous permettront de rejoindre notre communaut&eacute; dynamique.<\/p>\\n<p>Veuillez noter que les candidats non ressortissants de l&rsquo;Union europ&eacute;enne doivent disposer d&rsquo;un permis de travail valide en Gr&egrave;ce pour &ecirc;tre &eacute;ligibles.<\/p>\\n<p data-start=\\\"1230\\\" data-end=\\\"1301\\\"><em><strong>Concentrix Gr&egrave;ce est un employeur garantissant l&rsquo;&eacute;galit&eacute; des chances.<\/strong><\/em><\/p>\\n<p data-start=\\\"1303\\\" data-end=\\\"1576\\\"><em><strong>Concentrix consid&egrave;re la diversit&eacute; comme une richesse fondamentale et offre &agrave; chacun un acc&egrave;s &eacute;quitable &agrave; l&rsquo;emploi, ind&eacute;pendamment du genre, de l&rsquo;&acirc;ge, de la religion, de l&rsquo;origine ethnique ou de toute autre caract&eacute;ristique prot&eacute;g&eacute;e par la l&eacute;gislation nationale en vigueur.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-569\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-22T02:59:04.858+03:00\",\"created_at\":\"2026-05-18T14:48:46.717+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Njk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Njk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1794\",\"campaign_id\":\"741\",\"campaign_title\":\"ByteDance GEC - RCS \/ Polish \/ BM \/ Lisbon \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Polish-Speaking) \u2013 Global e-Commerce - 1000\u20ac Welcome Bonus\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Customer Service Representative<\/strong>, you will:<\/p>\\n<ul>\\n<li>Investigate and resolve issues that are reported by buyers\/sellers\/customers\/creators such as checking order and logistics status<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Polish (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with call center (voice and non-voice) and service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li><strong>1000&euro; Welcome Bonus<\/strong><\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-741\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-05T10:04:03.836+01:00\",\"created_at\":\"2026-05-18T12:11:40.818+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NDE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1795\",\"campaign_id\":\"740\",\"campaign_title\":\"ByteDance GEC - RCS \/ Dutch \/ BM \/ Lisbon \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Dutch-Speaking) \u2013 Global e-Commerce - 2000\u20ac Welcome Bonus\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! 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We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li><strong>2000&euro; Welcome Bonus<\/strong><\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-740\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-28T09:24:45.606+01:00\",\"created_at\":\"2026-05-18T12:02:50.059+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NDA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1796\",\"campaign_id\":\"733\",\"campaign_title\":\" Virgin Media \/ English \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (English-speaking) - Telecommunications company\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Porto, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>You will be dealing with customers contacting us to cancel due to competitors deals or customers contacting us due to receiving an end of contract notification (Discounts expired and need to re-contract). &nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Receiving inbound calls from customers contacting us about their contract<\/li>\\n<li>Communicating with existing customers and internal customers (other departments) &nbsp;<\/li>\\n<li>Answering customer queries, arranging services for customers &nbsp;<\/li>\\n<li>Entering and updating customer information to the internal database &nbsp;<\/li>\\n<li>Analysing customer behaviour. Tailoring services to suit customer&rsquo;s needs (Fact finding and Objection handling) &nbsp;<\/li>\\n<li>Handling customer complaints by understanding the needs of clients and responding effectively taking ownership &nbsp;<\/li>\\n<li>Developing aggressive retention strategies based on customer feedback &nbsp;<\/li>\\n<li>Negotiating with customers to renew contracts and retain business also focusing heavily on revenue &nbsp;<\/li>\\n<li>Having regular coaching sessions with Team manager and Quality coaches to propose customer retention solutions and improve call structure &nbsp;<\/li>\\n<li>Documenting customers notes and actions taken on each call &nbsp;<\/li>\\n<li>Building positive relationships with customers, team leaders and OPS &nbsp;<\/li>\\n<li>Demonstrating success in surpassing targets, KPI&rsquo;s and objectives within the team.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have an advanced level of English (written and oral) (C1)<\/li>\\n<li>Prior Customer Service Experience - is mandatory (minimum 6 months);<\/li>\\n<li>High curiosity about the cryptocurrency market;<\/li>\\n<li>Ability to effectively communicate, both written and verbally;<\/li>\\n<li>Skilled in multi-tasking &amp; working under pressure;<\/li>\\n<li>Fast learner, diligent worker.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-733\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T00:59:03.900+01:00\",\"created_at\":\"2026-05-18T10:57:02.360+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MzM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1797\",\"campaign_id\":\"732\",\"campaign_title\":\"Bolt \/ Portuguese \/  BM \/ Braga \/ ad in portuguese\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de Apoio ao Cliente - Em Portugu\u00eas - App de Mobilidade\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experimenta o poder de uma carreira revolucion\u00e1ria\",\"long_description\":\"<p>Est&aacute;s &agrave; procura de algo mais? Somos uma empresa global, l&iacute;der em tecnologia e servi&ccedil;os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas - as que utilizas todos os dias - a melhorar os seus neg&oacute;cios atrav&eacute;s da tecnologia e de solu&ccedil;&otilde;es integradas, em mais de 70 pa&iacute;ses. E orgulhamo-nos de ser reconhecidos com pr&eacute;mios como \\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" e \\\"Best Company Culture,\\\" ano ap&oacute;s ano.<\/p>\\n<p>Se procuras crescimento e inspira&ccedil;&atilde;o, enquanto <strong>Representante do Servi&ccedil;o de Apoio ao Cliente em Braga, Portugal (On-Site<\/strong>), connosco os teus objetivos s&atilde;o alcan&ccedil;ados. A tua miss&atilde;o ser&aacute; garantir que alcan&ccedil;amos os objetivos de desempenho em todas as opera&ccedil;&otilde;es. E que respondemos &agrave;s expectativas dos nossos clientes, atingindo a excel&ecirc;ncia operacional ao n&iacute;vel da qualidade, efici&ecirc;ncia e melhoria da jornada do cliente.<\/p>\\n<p><strong>Crescimento profissional e pessoal<\/strong><\/p>\\n<p>Damos-te toda a forma&ccedil;&atilde;o, tecnologias de ponta e o apoio cont&iacute;nuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l&iacute;deres foram promovidos internamente! &Eacute; por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran&ccedil;a, criados para te colocar no caminho certo para constru&iacute;res a carreira que sempre imaginaste.<\/p>\\n<p><strong>O que vais fazer diariamente?<\/strong><\/p>\\n<p>Enquanto&nbsp;Representante do Servi&ccedil;o de Apoio ao Cliente vais :<\/p>\\n<ul>\\n<li>Ajudar os clientes no processo p&oacute;s-venda, respondendo a quest&otilde;es&nbsp;atrav&eacute;sde chamada telef&oacute;nica (inbound)<\/li>\\n<li>Manter registos das intera&ccedil;&otilde;es ou transa&ccedil;&otilde;es dos clientes, registando as quest&otilde;es, reclama&ccedil;&otilde;es, ou coment&aacute;rios, bem como as a&ccedil;&otilde;es tomadas.<\/li>\\n<li>Prestar um excelente servi&ccedil;o ao cliente, gerindo as expectativas e reclama&ccedil;&otilde;es de uma forma muito positiva, educada e diplom&aacute;tica.<\/li>\\n<li>Tratar os pedidos de informa&ccedil;&atilde;o e fornecer respostas atempadas em conformidade com o regulamento da empresa.<\/li>\\n<li>Assegurar que o grau de satisfa&ccedil;&atilde;o est&aacute; de acordo com as necessidades do cliente e da empresa<\/li>\\n<\/ul>\\n<p><strong>As tuas qualifica&ccedil;&otilde;es :<\/strong><\/p>\\n<ul>\\n<li>Tens um excelente n&iacute;vel de Portugu&ecirc;s (escrito e oral)&nbsp;e bom nivel de Ingl&ecirc;s (B2)<\/li>\\n<li>Tens familiaridade\/aptid&atilde;o com&nbsp;<em>smart devices<\/em>, nomeadamente&nbsp;applica&ccedil;&otilde;es para smartphones<\/li>\\n<li>Tens excelentes capacidades de comunica&ccedil;&atilde;o aliadas &agrave; empatia e ao esp&iacute;rito de equipa<\/li>\\n<li>Adoras identificar as necessidades dos clientes e propor solu&ccedil;&otilde;es r&aacute;pidas&nbsp;<\/li>\\n<li>&Eacute;s proficiente na utiliza&ccedil;&atilde;o de programas inform&aacute;ticos<\/li>\\n<\/ul>\\n<p>Mesmo que n&atilde;o tenhas todas as qualifica&ccedil;&otilde;es para esta vaga, desafiamos-te a candidatares-te mesmo assim. 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Todas as nossas pr&aacute;ticas de recrutamento s&atilde;o baseadas nas necessidades de neg&oacute;cio, requisitos do trabalho e qualifica&ccedil;&otilde;es profissionais, sem considerar a ra&ccedil;a, a idade, a identidade de g&eacute;nero, a orienta&ccedil;&atilde;o sexual, a religi&atilde;o, a etnia, o estado familiar ou parental, a nacionalidade, defici&ecirc;ncia ou qualquer outra classifica&ccedil;&atilde;o protegida pelas leis nacionais aplic&aacute;veis.<\/em><\/p>\\n<p><strong>Elegibilidade para trabalhar<\/strong><\/p>\\n<p>De acordo com a legisla&ccedil;&atilde;o portuguesa, s&oacute; ser&atilde;o considerados para esta posi&ccedil;&atilde;o os candidatos que estejam legalmente autorizados a trabalhar em Portugal.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-732\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-21T00:59:04.869+01:00\",\"created_at\":\"2026-05-18T10:45:43.915+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MzI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MzI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1148\",\"campaign_id\":\"18921\",\"campaign_title\":\"Team Leader, Operations R1730706\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;<\/strong><strong>Inbound Sales Advisor <\/strong><strong>in Portugal (Full Remote)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>This role goes beyond traditional customer service or sales &mdash; it&rsquo;s an opportunity to build a career while representing a leading global technology brand, where innovation, performance, and customer experience come together seamlessly.<\/strong><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Inbound Sales Advisor, you will:<\/p>\\n<ul>\\n<li>Handle inbound customer calls professionally and efficiently.<\/li>\\n<li>Identify customer needs through effective questioning and active listening.<\/li>\\n<li>Recommend the most suitable products based on usage, budget and preferences.<\/li>\\n<li>Promote complete solutions through upsell, cross-sell and accessory attach.<\/li>\\n<li>Explain product differences, compatibility and key benefits clearly.<\/li>\\n<li>Handle objections with confidence and guide customers toward purchase decisions.<\/li>\\n<li>Achieve KPIs including client satisfaction, attach and compliance.<\/li>\\n<li>Record customer interactions accurately in internal systems.<\/li>\\n<li>Keep up to date with product launches.<\/li>\\n<li>Deliver a premium brand experience in every interaction.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li><strong>Have fluency in German (C1), with a good level of English for internal communication.<\/strong><\/li>\\n<li>Have previous experience in sales, customer service, or contact center environments.<\/li>\\n<li>Have strong communication and active listening skills, with confidence in sales conversations.<\/li>\\n<li>Have the ability to identify customer needs and recommend tailored, solution-based products.<\/li>\\n<li>Results-driven mindset with experience working toward targets and quality standards.<\/li>\\n<li>Interest in technology, with the ability to quickly learn product knowledge and ecosystems.<\/li>\\n<li>Strong digital literacy, able to navigate multiple systems efficiently.<\/li>\\n<li>Adaptability, resilience, and accountability, with the ability to build rapport quickly and work flexible schedules.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and bonuses<\/li>\\n<li>Full Work from Home in&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\",\"ats_external_id\":\"PT-722\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-15T12:29:31.154+01:00\",\"created_at\":\"2026-05-15T15:53:01.167+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MjI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1799\",\"campaign_id\":\"716\",\"campaign_title\":\"Google TS \/ Portuguese \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (European Portuguese-speaking) - App Distribution Platform\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Content Moderator in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in European Portuguese (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-716\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T00:59:04.680+01:00\",\"created_at\":\"2026-05-15T14:36:28.478+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1800\",\"campaign_id\":\"715\",\"campaign_title\":\"Twitter \/ Turkish \/ BM \/ Porto \",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Turkish-speaking) - Social Platform\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in Turkish (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-715\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-15T00:59:05.887+01:00\",\"created_at\":\"2026-05-15T14:30:53.379+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1801\",\"campaign_id\":\"714\",\"campaign_title\":\"Volkswagen Digital \/ English \/ BM \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (English-speaking) - Volkswagen \",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for Volkswagen in Braga, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li>\\n<li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li>\\n<li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li>\\n<li>Maintain professional, empathetic relationships with all customers.<\/li>\\n<li>Collaborate effectively with team members and management.<\/li>\\n<li>Provide feedback on emerging issues and identify improvement areas proactively<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of English (written and oral)&nbsp;<\/li>\\n<li>Have 1 year of experience in technical roles or automotive customer service<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li>\\n<li>Are empowered to make independent decisions with strong documentation skills<\/li>\\n<li>Are skilled in resolving issues, and providing solution<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Braga, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-714\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-19T00:59:06.782+01:00\",\"created_at\":\"2026-05-15T14:19:14.136+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1802\",\"campaign_id\":\"707\",\"campaign_title\":\"Europcar \/ French  \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (French-speaking) - Vehicle Renting\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Porto, Portugal (On Site),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist customers through multiple channels (email or phone) enthusiastically and professionally.<\/li>\\n<li>Attract potential customers by answering questions suggesting, and adding information about all services to meet the customer needs.<\/li>\\n<li>Gather information from new customers and insert it into the platform.<\/li>\\n<li>Process and respond to contact requests promptly.<\/li>\\n<li>Contribute to creating a commitment to our client's brand.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of French (C1 written and oral) and good level of English<\/li>\\n<li>Have excellent communication and active listening skills<\/li>\\n<li>Have the ability to identify customers' needs and propose fast solutions<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. 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Salvador\",\"postal_code\":null,\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"\u2022\\tServe as backup support for NA Supervisors, enhancing team coverage.\\n\u2022\\tFocus on securing compliance for high-risk U.S. processes, ensuring alignment with regulations.\\n\u2022\\tAct as a subject matter expert to drive excellence and consistency across operations.\\n\u2022\\tReport directly to me.\",\"long_description\":\"<h1>Job Description<\/h1><h2>Job Title: US Subject Matter Expert (SME)<\/h2><h2>Function: People Solutions Center (PSC)<\/h2><h2>Scope: United States Compliance &amp; Programs<\/h2><h2>Location: PSC Operations (US\u2011facing support)<\/h2><div><p><\/p><\/div><h2>Role Summary<\/h2><p>The US Subject Matter Expert (SME) serves as the functional authority and escalation owner for compliance\u2011critical United States People Solutions processes, including US Benefits, US Accommodations, Form I\u20119 Compliance, US Unemployment, and US Work 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in Italian (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-704\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-17T00:59:03.273+01:00\",\"created_at\":\"2026-05-14T14:11:20.298+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1152\",\"campaign_id\":\"18771\",\"campaign_title\":\"Professional I, Payroll R1729400\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Payroll Specialist\",\"street\":\"Virtual, Canada\",\"address\":\"Virtual, Canada\",\"city\":\"Work_From_Home_Canada\",\"state\":\"Ontario\",\"postal_code\":\"M4C 5E4\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"The Sr. Payroll Specialist plays a critical role in delivering accurate, timely, and compliant payroll for employees across the United States and Canada. In this role, you will serve as a trusted Workday Payroll subject matter expert, supporting end-to-end payroll operations, compliance, audits, reporting, system enhancements, and process improvements. This is an exciting opportunity for a payroll professional who thrives in a fast-paced, high-impact environment and enjoys solving complex payroll challenges while partnering across functions to improve processes and drive operational excellence.\u00a0\",\"long_description\":\"<div><b><span>What you will do in this role<\/span><\/b><\/div><div><\/div><div>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/div><ul><li><div>Process end-to-end bi-weekly and off-cycle payrolls\u00a0for U.S. and Canadian employees, including hourly and salaried populations<\/div><\/li><li><div>Review and validate payroll inputs such as time records, salary changes, new hires, terminations, leaves of absence, deductions, garnishments, and manual adjustments<\/div><\/li><li><div>Support payroll activities involving regular pay, overtime, shift differentials, bonuses, commissions, severance, retroactive pay, equity-related compensation, and other special payments<\/div><\/li><li><div>Review payroll totals and support accurate hand-off to Treasury and Accounting<\/div><\/li><li><div>Ensure payroll data is prepared, validated, and transmitted accurately and on time to internal partners and external payroll providers<\/div><\/li><li><div>Support manual checks, voids, stop payments, reversals, and reissues as needed<\/div><\/li><li><div>Ensure compliance with applicable U.S. federal, state, and local payroll laws\u00a0as well as Canadian federal and provincial payroll legislation<\/div><\/li><li><div>Support payroll compliance activities related to tax withholding, garnishments, third-party remittances, pension and benefit deductions, and wage and hour requirements including FLSA<\/div><\/li><li><div>Stay current on legislative and regulatory changes impacting payroll in the U.S. and Canada and help implement required process or system updates<\/div><\/li><li><div>Support year-end payroll activities, including reporting and filings such as W-2s, W-2Cs, T4s, T4A, and RL1s,\u00a0where applicable<\/div><\/li><li><div>Perform pre-payroll and post-payroll audits to validate payroll results, deductions, tax treatment, and gross-to-net accuracy<\/div><\/li><li><div>Investigate payroll variances, identify root causes, and resolve discrepancies before payroll finalization and financial close<\/div><\/li><li><div>Serve as a Workday Payroll SME\u00a0for North American payroll operations, supporting system integrity, testing, validation, and payroll-related changes<\/div><\/li><li><div>Partner with HRIS, Tax, Finance, and vendors on system enhancements, upgrades, integrations, issue resolution, and testing cycles<\/div><\/li><li><div>Run standard and ad hoc payroll reports in Workday and help ensure data accuracy across payroll, timekeeping, and related interfaces<\/div><\/li><li><div>Support payroll processing for equity-based compensation\u00a0transactions, including restricted stock, stock options, and employee stock purchase plan activity<\/div><\/li><li><div>Respond to payroll escalations with professionalism, accuracy, and urgency while communicating clearly with stakeholders<\/div><\/li><li><div>Help identify trends in payroll tickets, recurring issues, control gaps, and opportunities for automation and process improvement<\/div><\/li><li><div>Participate in maintaining and updating payroll documentation, standard operating procedures, training materials, and process guides<\/div><\/li><li><div>Provide guidance, knowledge sharing, and training to peers, junior team members, and new hires on U.S. and Canadian Workday payroll processes<\/div><\/li><\/ul><div><\/div><div><b><span>Your qualifications<\/span><\/b><\/div><div><\/div><div>Concentrix is a great match if you:<\/div><ul><li><div>Have 4\u20135&#43; years of progressive Canadian and US payroll experience\u00a0in a large, multi-state and multi-provincial environment<\/div><\/li><li><div>Have demonstrated experience processing payroll for both the United States and Canada<\/div><\/li><li><div>Bring strong hands-on experience with Workday Payroll which is a requirement for the role<\/div><\/li><li><div>Have experience managing complex payroll scenarios involving taxes, garnishments, deductions, audits, reconciliations, and year-end processing<\/div><\/li><li><div>Have a strong understanding\u00a0of U.S. federal, state, and local payroll requirements and Canadian federal and provincial payroll legislation<\/div><\/li><li><div>Can manage multiple priorities and complex payroll issues with a high level of accuracy and accountability<\/div><\/li><li><div>Are comfortable working both collaboratively in a team environment and independently with minimal supervision<\/div><\/li><li><div>Have advanced Microsoft Excel\u00a0skills, including formulas, lookups, pivot tables, macros, data validation, and reconciliation analysis<\/div><\/li><li><div>Can clearly and effectively train others on payroll processes and develop SOPs, job aids, process documentation, and training materials<\/div><\/li><li><div>Communicate effectively across teams and are confident partnering with HR, Finance, Accounting, Treasury, Tax, HRIS, Shared Services, and external vendors<\/div><\/li><\/ul><div><\/div><div><b>It will be a plus if you:\u00a0<\/b><\/div><ul><li><div>Hold a CPP, FCP or PCP certification<\/div><\/li><li><div>Have a bachelor\u2019s degree\u00a0in Accounting, Finance, Human Resources, Business, or a related field<\/div><\/li><li><div>Have experience with ADP Smart Compliance\u00a0and related support tools<\/div><\/li><li><div>Bring experience supporting payroll-related system enhancements, integrations, and testing cycles<\/div><\/li><li><div>Have exposure to equity-based compensation payroll processing in Workday<\/div><\/li><\/ul><div><\/div><div><p>The base salary range for this position is <span> <\/span><span>$61,600 - $79,700 CAD <\/span>plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement savings plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is September 2, 2026. This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>#WFH\u00a0<\/p><p>#LI-Remote\u00a0<\/p><\/div><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1729400\",\"location\":\"Work_From_Home_Canada, Ontario\",\"job_type\":\"full_time\",\"salary\":\"107722.69\",\"salary_type\":\"annually\",\"salary_currency\":\"CAD\",\"updated_at\":\"2026-08-20T22:04:37.236+08:00\",\"created_at\":\"2026-05-13T22:11:50.328+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODc3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Virtual-Canada\/Sr-Payroll-Specialist_R1729400\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Payroll\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"020207f166f11009eb7d8f52e81e0000\",\"descriptor\":\"Concentrix CVG CMG Canada ULC\",\"reference_id\":\"YCA02\",\"organization_reference_id\":\"YCA02\"},\"location\":{\"city\":\"Work_From_Home_Canada\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"M4C 5E4\",\"primary_location\":{\"id\":\"Work_From_Home_Canada\",\"wid\":\"740544c0a47f01b0486f45791f11915a\",\"descriptor\":\"Virtual, Canada\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"meghna.phillips@concentrix.com\"},\"first_name\":\"Phillips, Meghna\"},\"categories\":[{\"descriptor\":\"CF Payroll\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"},{\"id\":\"101884348\",\"wid\":\"79a95241520101cb7bf794f1500e03cd\",\"descriptor\":\"Rodina Sami Sedeeq Elsayed Ibrahim (\u0631\u0648\u062f\u064a\u0646\u0629 \u0627\u0644\u0633\u064a\u062f) (101884348)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0821\",\"descriptor\":\"Professional I, Payroll\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383779\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Virtual-Canada\/Sr-Payroll-Specialist_R1729400\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Virtual-Canada\/Sr-Payroll-Specialist_R1729400\/apply\",\"job_requisition_id\":\"R1729400\"}],\"organizations\":[{\"wid\":\"f20a77b5807910165cbd43186f050000\",\"descriptor\":\"(GEO) PAYROLL\",\"reference_id\":\"GEOPAYROLL\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"020207f166f11009eb7d8f52e81e0000\",\"descriptor\":\"Concentrix CVG CMG Canada ULC\",\"reference_id\":\"YCA02\",\"custom_reference_id\":null,\"company_reference_id\":\"YCA02\"},{\"wid\":\"2f58cf18c1cc1015721e029087c40000\",\"descriptor\":\"W0ZVFC Nageo_Cso\",\"reference_id\":\"W0ZVFC\",\"custom_reference_id\":\"W0ZVFC\",\"company_reference_id\":null},{\"wid\":\"651a380fec8410156f87cbb0b96e0000\",\"descriptor\":\"23194 - Opexother - NAGEOCSO\",\"reference_id\":\"NAGEOCSO\",\"custom_reference_id\":\"NAGEOCSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"brenda.heatwole@concentrix.com\"},\"first_name\":\"Brenda Burroughs (300104795)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1729400\",\"wid\":\"1adf8e0dc5631007bda668aba2b30000\",\"descriptor\":\"Sr. Payroll Specialist\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-15\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1958\",\"campaign_id\":\"390\",\"campaign_title\":\"R1674368 Conseiller Client (F\/H) - Service client - Rabat- Ital\/Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Rabat- Ital\/Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-390\",\"location\":\"Rabat, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-10T11:03:09.854+02:00\",\"created_at\":\"2026-05-13T18:31:07.163+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"1959\",\"campaign_id\":\"387\",\"campaign_title\":\"R1674375 -Conseiller Client (F\/H) - Service client - K\u00e9nitra- ENG\/Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - K\u00e9nitra- ENG\/Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Kenitra\",\"state\":\"Kenitra\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-387\",\"location\":\"Kenitra, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-10T11:03:09.351+02:00\",\"created_at\":\"2026-05-13T18:25:05.572+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODc?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"1960\",\"campaign_id\":\"367\",\"campaign_title\":\"R1697198 Conseiller Client (F\/H) - Service client - Rabat- Espagnole\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Rabat- Espagnole\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Rabat\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&bull; Maitrise de la langue Espagnol &agrave; l&rsquo;&eacute;crit et &agrave; l&rsquo;oral<br \/>&bull; Bonne connaissance de l&rsquo;outil informatique<br \/>&bull; Bonne connaissance du secteur Retail id&eacute;alement dans le cosm&eacute;tique<br \/>&bull; Orientation service client<br \/>&bull; Ecoute active, empathie, convivialit&eacute;<br \/>&bull; Esprit analytique<br \/>&bull; Capacit&eacute; d&rsquo;identification et d&rsquo;anticipation-<\/p>\\n<p>Venez apprendre, vous &eacute;panouir et contribuer au succ&egrave;s des &eacute;quipes en mettant &agrave; profit votre sens commercial et pers&eacute;v&eacute;rance !<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-367\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-10T11:03:08.937+02:00\",\"created_at\":\"2026-05-13T11:18:15.883+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjc?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"1804\",\"campaign_id\":\"699\",\"campaign_title\":\"Volkswagen Digital \/ Spanish \/ BM \/ Braga \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de Atenci\u00f3n al Cliente en Espa\u00f1ol \u2013 Volkswagen\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Representante de Atenci&oacute;n al Cliente para Volkswagen en Braga, Portugal (On-Site)<\/strong>, ser&aacute;s responsable de garantizar que se cumplan los objetivos de rendimiento en todas las operaciones. Adem&aacute;s, asegurar&aacute;s que cumplimos con las expectativas del cliente en cuanto a excelencia operativa, con altos est&aacute;ndares de calidad, eficiencia y mejora continua de la experiencia del cliente.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Representante de Atenci&oacute;n al Cliente, vas a:<\/p>\\n<ul>\\n<li>Responder a solicitudes de clientes a trav&eacute;s de m&uacute;ltiples canales, actualizando los sistemas CRM con la informaci&oacute;n relevante<\/li>\\n<li>Construir relaciones s&oacute;lidas con los clientes, gestionando consultas con rapidez y profesionalismo<\/li>\\n<li>Promover la fidelizaci&oacute;n de clientes asegurando una resoluci&oacute;n eficaz de las solicitudes<\/li>\\n<li>Mantener relaciones profesionales y emp&aacute;ticas con todos los clientes<\/li>\\n<li>Colaborar de forma efectiva con el equipo y la gesti&oacute;n<\/li>\\n<li>Proporcionar feedback sobre incidencias emergentes e identificar &aacute;reas de mejora de forma proactiva<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un nivel alto de Espa&ntilde;ol (oral y escrito) y un buen nivel de Ingl&eacute;s (B2)<\/li>\\n<li>Tienes al menos 1 a&ntilde;o de experiencia en roles t&eacute;cnicos o en atenci&oacute;n al cliente del sector automotriz<\/li>\\n<li>Te apasiona el sector automoci&oacute;n y tienes afinidad con la tecnolog&iacute;a digital<\/li>\\n<li>Eres capaz de comprender pol&iacute;ticas, procedimientos y garant&iacute;as, y tienes conocimiento de la geograf&iacute;a del mercado<\/li>\\n<li>Tienes capacidad para tomar decisiones de forma aut&oacute;noma y buenas habilidades de documentaci&oacute;n<\/li>\\n<li>Tienes habilidades para resolver incidencias y proporcionar soluciones<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Contrato a tiempo completo e indefinido (negociable seg&uacute;n tu experiencia y las necesidades del cliente)<\/li>\\n<li>Salario competitivo y bonus por desempe&ntilde;o<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Braga, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>&iexcl;Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-699\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-18T00:59:03.970+01:00\",\"created_at\":\"2026-05-13T10:41:51.685+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OTk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1805\",\"campaign_id\":\"698\",\"campaign_title\":\"Volkswagen Digital \/ Spanish \/ BM \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Spanish-speaking) - Volkswagen \",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for Volkswagen in Braga, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li>\\n<li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li>\\n<li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li>\\n<li>Maintain professional, empathetic relationships with all customers.<\/li>\\n<li>Collaborate effectively with team members and management.<\/li>\\n<li>Provide feedback on emerging issues and identify improvement areas proactively<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Spanish (written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in technical roles or automotive customer service<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li>\\n<li>Are empowered to make independent decisions with strong documentation skills<\/li>\\n<li>Are skilled in resolving issues, and providing solution<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Braga, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-698\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-08T12:39:38.145+01:00\",\"created_at\":\"2026-05-13T10:37:53.752+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OTg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1961\",\"campaign_id\":\"365\",\"campaign_title\":\"R1674370 Conseiller Client (F\/H) - Service client - Casablanca- Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Casablanca- Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Casablanca\",\"state\":\"Casablanca-Settat\",\"postal_code\":null,\"region\":\"Casablanca\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-365\",\"location\":\"Casablanca, Casablanca\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-10T11:03:08.883+02:00\",\"created_at\":\"2026-05-13T09:16:56.828+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjU?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"1153\",\"campaign_id\":\"18729\",\"campaign_title\":\"Sr. Representative, Talent Sourcing R1729342\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Representative, Talent Sourcing Bilingual\",\"street\":\"SLV San Salvador\",\"address\":\"SLV San Salvador\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"The Sr. Representative Talent Sourcing ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs.  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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<ul>\\n<li><strong>Cibler : <\/strong>Contacter des d&eacute;cideurs et des entreprises &agrave; fort potentiel.<\/li>\\n<li><strong>Conseiller : <\/strong>Analyser leurs besoins pour proposer la solution adapt&eacute;e.<\/li>\\n<li><strong>Convaincre : <\/strong>N&eacute;gocier les contrats et conclure les ventes par t&eacute;l&eacute;phone.<\/li>\\n<li><strong>Suivre : <\/strong>Mettre &agrave; jour les dossiers clients et assurer la satisfaction.<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>Rejoins-nous si :<\/p>\\n<ul>\\n<li>Tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente<\/li>\\n<li>Tu as une app&eacute;tence commerciale<\/li>\\n<li>Tu maitrise la langue fran&ccedil;aise<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Pas d&rsquo;exp&eacute;rience ? 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<ul>\\n<li><strong>Prospection :<\/strong> D&eacute;velopper le portefeuille par des appels sortants.<\/li>\\n<li><strong>Vente :<\/strong> Pr&eacute;senter les offres et conclure les transactions.<\/li>\\n<li><strong>N&eacute;gociation :<\/strong> Traiter les objections et convaincre les prospects.<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Rejoins-nous si :<\/p>\\n<ul>\\n<li>Tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente<\/li>\\n<li>Tu as une app&eacute;tence commerciale<\/li>\\n<li>Tu maitrise la langue fran&ccedil;aise<\/li>\\n<\/ul>\\n<p>Pas d&rsquo;exp&eacute;rience ? Pas de probl&egrave;me !<\/p>\\n<ul>\\n<li>Nous t&rsquo;invitons tout de m&ecirc;me &agrave; postuler, nos charg&eacute;s de recrutement prendront contact avec toi pour te proposer une offre adapt&eacute;e &agrave; ton profil.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<ul>\\n<li><strong>Prospection :<\/strong> D&eacute;velopper le portefeuille par des appels sortants.<\/li>\\n<li><strong>Vente :<\/strong> Pr&eacute;senter les offres et conclure les transactions.<\/li>\\n<li><strong>N&eacute;gociation :<\/strong> Traiter les objections et convaincre les prospects.<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>Rejoins-nous si :<\/p>\\n<ul>\\n<li>Tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente<br \/>&bull; Tu as une app&eacute;tence commerciale<br \/>&bull; Tu maitrise la langue fran&ccedil;aise<br \/><br \/>Pas d&rsquo;exp&eacute;rience ? Pas de probl&egrave;me !<br \/>Nous t&rsquo;invitons tout de m&ecirc;me &agrave; postuler, nos charg&eacute;s de recrutement prendront contact avec toi pour te proposer une offre adapt&eacute;e &agrave; ton profil.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-359\",\"location\":\"Sal\u00e9, Sal\u00e9\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-13T01:59:18.256+02:00\",\"created_at\":\"2026-05-13T03:41:09.356+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTk\/apply?\",\"head_count\":\"3000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"1968\",\"campaign_id\":\"358\",\"campaign_title\":\"R1674344 Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Rabat - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Rabat - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Rabat\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<ul>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAAIBBAA\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Prospection :<!--TgQPHd|[]--><\/strong> D&eacute;velopper le portefeuille par des appels sortants.<!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAAIBBAB\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Vente :<!--TgQPHd|[]--><\/strong> Pr&eacute;senter les offres et conclure les transactions.<!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAAIBBAC\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" aria-owns=\\\"action-menu-parent-container\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">N&eacute;gociation :<!--TgQPHd|[]--><\/strong> Traiter les objections et convaincre les prospects.<\/span><\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>Rejoins-nous si :<\/p>\\n<p>&bull; Tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente<br \/>&bull; Tu as une app&eacute;tence commerciale<br \/>&bull; Tu maitrise la langue fran&ccedil;aise<br \/><br \/>Pas d&rsquo;exp&eacute;rience ? Pas de probl&egrave;me !<br \/>Nous t&rsquo;invitons tout de m&ecirc;me &agrave; postuler, nos charg&eacute;s de recrutement prendront contact avec toi pour te proposer une offre adapt&eacute;e &agrave; ton profil.<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-358\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-20T01:59:21.927+02:00\",\"created_at\":\"2026-05-13T03:01:03.826+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTg\/apply?\",\"head_count\":\"3000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"1806\",\"campaign_id\":\"686\",\"campaign_title\":\"Doctolib \/ French \/ BM\/ Braga \/ ad in french \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (Francophone) - Domaine de la Sant\u00e9 - 2000\u20ac Bonus de Bienvenue\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le &aacute; Braga, Portugal (Sur Site<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>Conseiller nos professionnels de sant&eacute; et les accompagner par t&eacute;l&eacute;phone dans leur utilisation du logiciel, aussi bien en r&eacute;pondant &agrave; des demandes entrantes, qu&rsquo;en les appelants de mani&egrave;re proactive ;<\/li>\\n<li>Former &agrave; l&rsquo;utilisation de nos services par t&eacute;l&eacute;phone<\/li>\\n<li>Veillez au traitement rapide et efficace des demandes re&ccedil;ues par email<\/li>\\n<li>Travailler en &eacute;troite collaboration avec les &eacute;quipes commerciales, Marketing, Produit pour assurer une parfaite satisfaction client<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as un niveau &eacute;lev&eacute; de Fran&ccedil;ais (&eacute;crit et oral)<\/li>\\n<li>T'as d&rsquo;excellentes comp&eacute;tences en r&eacute;daction et communication<\/li>\\n<li>T'es proactif, ax&eacute; sur les r&eacute;sultats, motiv&eacute; et capable de travailler en &eacute;quipe<\/li>\\n<li>T'es patient(e) et passionn&eacute;(e) par le contact humain<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li><strong>2000&euro; Welcome Bonus<\/strong><\/li>\\n<li>Situation centrale &agrave; Braga, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-686\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-15T00:59:05.834+01:00\",\"created_at\":\"2026-05-12T16:05:57.214+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1154\",\"campaign_id\":\"18659\",\"campaign_title\":\"Associate Manager, B2B Sales R1729062\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Manager, B2B Sales\",\"street\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\",\"address\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50250\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, \\nadoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). 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brutto\/Stunde* | unbefristet<\/p>\\n<p><strong><br \/>Deine Aufgaben<\/strong><\/p>\\n<p>Als <strong>Call Center Agent (m\/w\/d)<\/strong> in unserem Team wirst du:&nbsp;<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p><strong>Kundenanfragen und -w&uuml;nsche bearbeiten<\/strong>&nbsp;und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Individuelle Produktberatungen<\/strong>&nbsp;durchf&uuml;hren, durch die du nicht nur Bestellungen generierst, sondern echte Bed&uuml;rfnisse unserer Kunden erf&uuml;llst.<\/p>\\n<\/li>\\n<li>\\n<p>Proaktiv <strong>K&uuml;ndigungen vermeiden<\/strong>, indem du fr&uuml;hzeitig auf die <strong>Bed&uuml;rfnisse unserer Kunden<\/strong> eingehst und passende L&ouml;sungen zur langfristigen Bindung anbietest.<\/p>\\n<\/li>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation&nbsp;<strong>in der Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein <strong>Kommunikationstalent mit einer Sales-Affinit&auml;t<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Spa&szlig; 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Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit <\/strong>(ab\u202f20 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p>Mit <strong>bis zu 27 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem <strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. 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Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">*<em>Der Bruttostundenlohn setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Support Agent in Porto, Portugal (Remote) <\/strong>you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a Customer Support Agent, you will:<\/p>\\n<ul>\\n<li>Be the voice of our company &ndash; the direct link to our customers<\/li>\\n<li>Take care of our Italian-speaking customers by phone, email, chat and social media&nbsp;channels<\/li>\\n<li>Support competently our merchants for all questions and inquiries about our product&nbsp;and service<\/li>\\n<li>Work on the optimisation of all processes related to our customers, to&nbsp;<br \/>constantly increase the happiness of our merchants<\/li>\\n<li>Work with other departments together, for example, Sales and Marketing<\/li>\\n<li>You will be part of an international and multilingual team<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in<strong> Italian (C1) <\/strong><\/li>\\n<li>Have an advanced level of <strong>English (B2)<\/strong><\/li>\\n<li>Have strong communication skills: approachable, patient and customer-oriented<\/li>\\n<li>Have a high level of empathy: providing excellent, customer-friendly service is your top priority<\/li>\\n<li>Are capable of managing escalation processes and resolving complex issues<\/li>\\n<li>Have prior experience as customer support<\/li>\\n<li>Are familiar with omnichannel support (phone, chat, e-mail) and ability to work with many tools at once and are proficient in using a smartphone, tablet and computers<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-679\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-30T15:35:25.978+01:00\",\"created_at\":\"2026-05-12T10:07:51.279+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nzk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1808\",\"campaign_id\":\"678\",\"campaign_title\":\"Avalon RCC \/ Italian \/ WAH \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Sales Advisor (Italian-speaking) \u2013 Leading Tech Brand\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;<\/strong><strong>Inbound Sales Advisor <\/strong><strong>in Portugal (Full Remote)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>This role goes beyond traditional customer service or sales &mdash; it&rsquo;s an opportunity to build a career while representing a leading global technology brand, where innovation, performance, and customer experience come together seamlessly.<\/strong><\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Inbound Sales Advisor, you will:<\/p>\\n<ul>\\n<li>Handle inbound customer calls professionally and efficiently.<\/li>\\n<li>Identify customer needs through effective questioning and active listening.<\/li>\\n<li>Recommend the most suitable products based on usage, budget and preferences.<\/li>\\n<li>Promote complete solutions through upsell, cross-sell and accessory attach.<\/li>\\n<li>Explain product differences, compatibility and key benefits clearly.<\/li>\\n<li>Handle objections with confidence and guide customers toward purchase decisions.<\/li>\\n<li>Achieve KPIs including client satisfaction, attach and compliance.<\/li>\\n<li>Record customer interactions accurately in internal systems.<\/li>\\n<li>Keep up to date with product launches.<\/li>\\n<li>Deliver a premium brand experience in every interaction.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li><strong>Have fluency in Italian (C1), with a good level of English for internal communication.<\/strong><\/li>\\n<li>Have previous experience in sales, customer service, or contact center environments.<\/li>\\n<li>Have strong communication and active listening skills, with confidence in sales conversations.<\/li>\\n<li>Have the ability to identify customer needs and recommend tailored, solution-based products.<\/li>\\n<li>Results-driven mindset with experience working toward targets and quality standards.<\/li>\\n<li>Interest in technology, with the ability to quickly learn product knowledge and ecosystems.<\/li>\\n<li>Strong digital literacy, able to navigate multiple systems efficiently.<\/li>\\n<li>Adaptability, resilience, and accountability, with the ability to build rapport quickly and work flexible schedules.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and bonuses<\/li>\\n<li>Full Work from Home in&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\",\"ats_external_id\":\"PT-678\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-15T12:32:17.878+01:00\",\"created_at\":\"2026-05-12T09:56:12.812+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nzg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nzg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1809\",\"campaign_id\":\"673\",\"campaign_title\":\"Pluxee \/ French \/ WAH \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client\u00e8le (Francophone) - Cartes interactives - T\u00e9l\u00e9travail\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le au Portugal (T&eacute;l&eacute;travail)<\/strong>, tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>R&eacute;pondre aux demandes de nos clients par t&eacute;l&eacute;phone, sur l&rsquo;utilisation de leur carte et application&nbsp;;<\/li>\\n<li>Analyser les besoins de nos clients et personnaliserez la relation pour mieux cerner leurs attentes, les rassurer et les accompagner,<\/li>\\n<li>D&eacute;velopper une relation durable et de qualit&eacute; pour enrichir le portefeuille Clients dans le cadre de notre enjeu d&rsquo;Excellence relationnelle,<\/li>\\n<li>G&eacute;rer les dossiers confi&eacute;s dans le respect des proc&eacute;dures et des r&egrave;gles de s&eacute;curit&eacute;, en d&eacute;montrant un comportement exemplaire notamment en mati&egrave;re de rigueur et d&rsquo;int&eacute;grit&eacute;.<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as un niveau &eacute;lev&eacute; de Fran&ccedil;ais (&eacute;crit et oral)&nbsp;<\/li>\\n<li>T'as une bonne capacit&eacute; d'analyse<\/li>\\n<li>T'as des excellentes comp&eacute;tences en communication, associ&eacute;es &agrave; une position formelle et diplomatique<\/li>\\n<li>T'as des bonnes comp&eacute;tences en organisation, gestion du temps et planification.<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>T&eacute;l&eacute;travail dans la region de Braga, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-673\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-22T11:13:47.228+01:00\",\"created_at\":\"2026-05-11T16:28:07.214+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1810\",\"campaign_id\":\"671\",\"campaign_title\":\"Booking \/ Dutch \/ WAH \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Dutch-speaking) - Online Booking Services - Remote\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative in Portugal (Remote)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer inquiries across multiple channels (e.g., email, chat, phone), ensuring accurate and timely updates in CRM systems with all relevant details.<\/li>\\n<li>Build strong relationships with customers by addressing their questions and resolving issues professionally, promptly, and with empathy.<\/li>\\n<li>Enhance customer loyalty and satisfaction by providing effective solutions and ensuring a seamless experience throughout every interaction.<\/li>\\n<li>Maintain a friendly, professional, and approachable tone in all communications, fostering trust and positive engagement.<\/li>\\n<li>Collaborate closely with team members and management to optimize workflows and deliver a superior customer experience.<\/li>\\n<li>Identify common customer challenges, provide actionable feedback on recurring issues, and proactively suggest areas for improvement in processes or policies.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in Dutch (written and spoken) and have a strong command of English for internal communication.<\/li>\\n<li>Have experience in customer service, preferably in the travel or online booking industry.<\/li>\\n<li>Are passionate about travel and hospitality, with an understanding of the needs and expectations of travelers.<\/li>\\n<li>Are skilled at interpreting and applying company policies, procedures, and service guidelines to assist customers effectively.<\/li>\\n<li>Can work independently, make sound decisions, and document customer interactions accurately and efficiently.<\/li>\\n<li>Possess excellent problem-solving skills and can deliver personalized solutions to meet customer needs and resolve issues.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-671\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-22T10:20:13.478+01:00\",\"created_at\":\"2026-05-11T16:21:49.066+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1969\",\"campaign_id\":\"334\",\"campaign_title\":\"R1674386 Conseiller Client (F\/H) - Service Client - Agadir - Anglais (permanente)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (M\/F) - Customer Service - Agadir - English Speaker\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Join a Team That Turns Every Call into an Opportunity! \ud83c\udfaf\",\"long_description\":\"<h3>Who Are We?<\/h3>\\n<p class=\\\"isSelectedEnd\\\">Concentrix is a global company operating in more than 70 countries worldwide. We specialize in enhancing customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.<\/p>\\n<h2>Your Mission as a Customer Service Advisor<\/h2>\\n<p class=\\\"isSelectedEnd\\\">As a Customer Service Advisor, you will play a key role by:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li><strong>Meeting customer needs:<\/strong> Delivering high-quality service by responding to customer inquiries via phone, email, or chat.<\/li>\\n<li><strong>Resolving issues:<\/strong> Identifying and handling customer requests or complaints to ensure customer satisfaction.<\/li>\\n<li><strong>Building customer loyalty:<\/strong> Providing personalized solutions to strengthen customer trust and retention.<\/li>\\n<li><strong>Contributing to continuous improvement:<\/strong> Sharing customer feedback to help optimize our services and processes.<\/li>\\n<\/ul>\\n<h2>What We Offer<\/h2>\\n<p class=\\\"isSelectedEnd\\\">At Concentrix, recognizing and rewarding our talents is a top priority. Here are the unique benefits we offer to value your contribution:<\/p>\\n<h3>Attractive Compensation &amp; Bonuses<\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Language bonus dedicated to our multilingual Game-Changers.<\/li>\\n<li>Attendance bonus starting from the 12th month and motivating performance bonuses.<\/li>\\n<li>Special Eid Al Adha bonus.<\/li>\\n<\/ul>\\n<h3>Outstanding Social Benefits<\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Comprehensive health insurance and supplementary retirement plan after one year.<\/li>\\n<li>Flexible working hours with the possibility of remote work after the integration period.<\/li>\\n<li>Free access to our gym facilities.<\/li>\\n<li>Company transportation provided to ensure safe and convenient commuting.<\/li>\\n<li>Continuous training programs to help you develop your skills and gain new knowledge relevant to the role.<\/li>\\n<\/ul>\\n<h3>A Dynamic Work Environment<\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Themed events and gifts throughout the year to strengthen team spirit and employee engagement.<\/li>\\n<\/ul>\\n<h2>The Profile of Our Game-Changers<\/h2>\\n<p class=\\\"isSelectedEnd\\\">We are looking for talents who:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Have an excellent command of English, both written and spoken. \ud83d\udde3\ufe0f<\/li>\\n<li>Possess strong communication skills, are organized, autonomous, and maintain a positive attitude. \ud83d\udca1<\/li>\\n<li>Are comfortable using digital tools and naturally curious about adopting new technologies. \ud83d\udda5\ufe0f<\/li>\\n<li>Embrace challenges enthusiastically and are passionate about customer satisfaction. \ud83c\udf1f<\/li>\\n<\/ul>\\n<h2>Our Recruitment Process<\/h2>\\n<h3>1. Online Assessments (1 hour)<\/h3>\\n<p class=\\\"isSelectedEnd\\\">Once your application is received, you will receive an email inviting you to complete a series of online assessments. These interactive evaluations are designed to highlight your language, technical, and personality skills &mdash; a key step to better understand your potential and help you stand out!<\/p>\\n<h3>2. Phone Interview<\/h3>\\n<p class=\\\"isSelectedEnd\\\">An exploratory conversation with a member of our recruitment team to introduce you to Concentrix and confirm the alignment between your profile and the role.<\/p>\\n<h3>3. Face-to-Face Interview<\/h3>\\n<p class=\\\"isSelectedEnd\\\">An in-depth discussion to validate your skills and align your ambitions with our company culture.<\/p>\\n<h2>Ready to Take on the Challenge?<\/h2>\\n<p>Join the Concentrix adventure &mdash; where innovation and excellence come together! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-334\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-26T01:59:21.650+02:00\",\"created_at\":\"2026-05-11T16:13:16.390+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzQ\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"1811\",\"campaign_id\":\"668\",\"campaign_title\":\"Freshmile \/ French \/ WAH \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9 d\u2019Assistance Technique (francophone) - Bornes de Recharge \u2013 T\u00e9l\u00e9travail\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Charg&eacute; d&rsquo;Assistance Technique au Portugal (T&eacute;l&eacute;travail<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Charg&eacute; d&rsquo;Assistance Technique au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>&Ecirc;tre le premier point de contact pour des clients qui comptent sur toi pour r&eacute;soudre rapidement leurs difficult&eacute;s techniques.<\/li>\\n<li>Agir comme un v&eacute;ritable partenaire : &agrave; l&rsquo;&eacute;coute, p&eacute;dagogue et orient&eacute; solutions.<\/li>\\n<li>Jouer un r&ocirc;le essentiel pour garantir une exp&eacute;rience fluide, en prolongeant l&rsquo;engagement et la qualit&eacute; de service port&eacute;s par nos &eacute;quipes.<\/li>\\n<li>Contribuer au d&eacute;veloppement d&rsquo;une entreprise fran&ccedil;aise, leader dans la gestion et l&rsquo;exploitation d&rsquo;infrastructures de recharge et acteur majeur de la mobilit&eacute; &eacute;lectrique.<\/li>\\n<li>Repr&eacute;senter un grand groupe reconnu pour son expertise dans la distribution de mat&eacute;riel &eacute;lectrique.<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as&nbsp;un haut niveau de fran&ccedil;ais (&eacute;crit et oral) et un bon niveau d'anglais (B2)<\/li>\\n<li>T'as&nbsp;de l'exp&eacute;rience dans des fonctions techniques ou dans le service client.<\/li>\\n<li>T'es passionn&eacute;(e) par les sujets li&eacute;s aux &eacute;nergies renouvelables et t'as des comp&eacute;tences en technologie.<\/li>\\n<li>T'es capable de comprendre les politiques, les proc&eacute;dures et les garanties et t'es familier avec la g&eacute;ographie du march&eacute;.<\/li>\\n<li>T&rsquo;es capable de r&eacute;soudre des probl&egrave;mes et de proposer des solutions.<\/li>\\n<li>T'es capable de r&eacute;soudre des probl&egrave;mes et de fournir des solutions.<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>T&eacute;l&eacute;travail depuis le Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\",\"ats_external_id\":\"PT-668\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-16T00:59:05.539+01:00\",\"created_at\":\"2026-05-11T16:07:11.929+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Njg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Njg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1812\",\"campaign_id\":\"663\",\"campaign_title\":\"BNP \/ French \/ Braga \/ ad in French\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (Francophone) - Domaine bancaire\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le au Portugal (sur site<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>R&eacute;pondre aux demandes de nos clients par t&eacute;l&eacute;phone, sur l&rsquo;utilisation de leur cr&eacute;dit en cours, et\/ou sur toute demande li&eacute;e &agrave; un nouveau projet,&nbsp;<\/li>\\n<li>Analyser les besoins de nos clients et personnaliserez la relation pour mieux cerner leurs attentes, les rassurer et les accompagner afin de leur proposer l&rsquo;offre de financement la mieux adapt&eacute;e,&nbsp;<\/li>\\n<li>D&eacute;velopper une relation durable et de qualit&eacute; pour enrichir le portefeuille Clients dans le cadre de notre enjeu d&rsquo;Excellence relationnelle,&nbsp;<\/li>\\n<li>Optimiser chaque contact (appels entrants et sortants) en faisant du rebond commercial,<\/li>\\n<li>G&eacute;rer les dossiers confi&eacute;s dans le respect des proc&eacute;dures et des r&egrave;gles de s&eacute;curit&eacute;, en d&eacute;montrant un comportement exemplaire notamment en mati&egrave;re de rigueur et d&rsquo;int&eacute;grit&eacute;.<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as un niveau &eacute;lev&eacute; de Fran&ccedil;ais (&eacute;crit et oral)<\/li>\\n<li>T'as d&rsquo;excellentes comp&eacute;tences en r&eacute;daction et communication<\/li>\\n<li>T'es proactif, ax&eacute; sur les r&eacute;sultats, motiv&eacute; et capable de travailler en &eacute;quipe<\/li>\\n<li>T'as une exp&eacute;rience ant&eacute;rieure dans des institutions financi&egrave;res \/ bancaires est un plus<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Situation centrale &agrave; Braga, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-663\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-08T11:58:19.971+01:00\",\"created_at\":\"2026-05-11T15:43:13.320+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1813\",\"campaign_id\":\"662\",\"campaign_title\":\"Commerzbank \/ German \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German-speaking) - Banking Company\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative in Porto, Portugal (On-Site)<\/strong> you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Manage incoming phone calls<\/li>\\n<li>Identify and assess customers&rsquo; needs to achieve satisfaction<\/li>\\n<li>Build sustainable relationships and trust with customer through open and interactive communication<\/li>\\n<li>Provide accurate, valid and complete information by using the right tools<\/li>\\n<li>Follow clients&rsquo; communication procedures and guidelines<\/li>\\n<li>Take the extra mile to engage customers<\/li>\\n<li>Our Agents should be genuinely excited\u202fto help customers, patient, empathetic, and passionately\u202fcommunicative. They should understand the value of good communication skills<\/li>\\n<li>Problem-solving<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in German (C1);<\/li>\\n<li>Have excellent communication skills;<\/li>\\n<li>Have strong phone contact handling skills and active listening;<\/li>\\n<li>Are customer orientated and have the ability to adapt\/respond to different types of characters.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Relocation package if you come from abroad<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-662\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-30T11:56:02.160+01:00\",\"created_at\":\"2026-05-11T15:40:14.943+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1814\",\"campaign_id\":\"661\",\"campaign_title\":\"Commerzbank \/ German \/ BM \/ Porto \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German-speaking) - Banking Company\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative in Porto, Portugal (On-Site)<\/strong> you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Manage incoming phone calls<\/li>\\n<li>Identify and assess customers&rsquo; needs to achieve satisfaction<\/li>\\n<li>Build sustainable relationships and trust with customer through open and interactive communication<\/li>\\n<li>Provide accurate, valid and complete information by using the right tools<\/li>\\n<li>Follow clients&rsquo; communication procedures and guidelines<\/li>\\n<li>Take the extra mile to engage customers<\/li>\\n<li>Our Agents should be genuinely excited\u202fto help customers, patient, empathetic, and passionately\u202fcommunicative. They should understand the value of good communication skills<\/li>\\n<li>Problem-solving<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in German (C1);<\/li>\\n<li>Have excellent communication skills;<\/li>\\n<li>Have strong phone contact handling skills and active listening;<\/li>\\n<li>Are customer orientated and have the ability to adapt\/respond to different types of characters.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Relocation package if you come from abroad<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-661\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-16T00:59:05.525+01:00\",\"created_at\":\"2026-05-11T15:29:44.546+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1815\",\"campaign_id\":\"655\",\"campaign_title\":\"Audi \/ Dutch \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (Dutch-speaking) - For Audi - Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative for Audi in Portugal (Remote),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/li>\\n<li>Collaborate with colleagues to enhance the overall customer experience.<\/li>\\n<li>Staying updated on the latest offerings, policies, and services to provide customers with accurate and timely information.<\/li>\\n<li>Exhibit warmth and enthusiasm in every customer interaction<\/li>\\n<li>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Have a high level of Dutch (C1 written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in a call center or customer service role, preferably in the automotive industry.<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are strong attention to detail and organizational skills.<\/li>\\n<li>Are excellent problem-solving skills and a creative, solution-oriented mindset.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Support a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal.<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-655\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-17T11:21:12.505+01:00\",\"created_at\":\"2026-05-11T15:11:24.636+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1816\",\"campaign_id\":\"651\",\"campaign_title\":\"ByteDance MPO \/ German \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (German-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in German (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong> (mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-651\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-07T15:11:15.741+01:00\",\"created_at\":\"2026-05-11T14:36:46.922+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1817\",\"campaign_id\":\"648\",\"campaign_title\":\"ByteDance MPO \/ Italian \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (Italian-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Italian (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong> (mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-648\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-26T00:59:04.955+01:00\",\"created_at\":\"2026-05-11T14:29:05.768+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1818\",\"campaign_id\":\"646\",\"campaign_title\":\"ByteDance MPO \/ Arabic \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (Arabic-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Arabic (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong> (mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-646\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T00:59:05.572+01:00\",\"created_at\":\"2026-05-11T14:16:56.368+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"234\",\"campaign_id\":\"559\",\"campaign_title\":\"Swedish | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Swedish Speaking B2B Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Swedish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Swedish.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<div class=\\\"ewa-rteLine\\\">\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Achieve revenue-based quota by selling renewals\/products\/services, may offer upsell opportunities when applicable.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Work within dedicated territory for established clients.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Provide accurate weekly\/ monthly\/ quarterly sales forecast.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Mastery of product knowledge and technical understanding of products and services to effectively assess client needs and requirements.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Successfully promote products or services for established client<\/li>\\n<li class=\\\"ewa-rteLine\\\">Guide customers through onboarding after product purchase and promote strategic adoption of product(s) enhancing the customer experience, establishing optimal usage behaviors and accelerating the customer's time to value.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Utilize data to identify &lsquo;at risk&rsquo; and adoption opportunities.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Initiate steps as needed to remediate customer concerns\/roadblocks prohibiting satisfaction or product usage.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Manage external competitive pressures and effectively handle objections to retain customers or win new customers.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Manage high volume of customer contacts through phone and email each day &ndash; majority of communication is outbound.<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>Swedish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-559\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-12T22:21:27.544+03:00\",\"created_at\":\"2026-05-11T12:35:22.727+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"157\",\"campaign_id\":\"782\",\"campaign_title\":\"Charge Point \/ French \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Representative with French for EV Charging Company\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div><strong>We are growing!<\/strong><br \/><br \/>Our client operates the world&rsquo;s largest and most open electric vehicle charging network. They also design, build and support the technology that powers it.<br \/><br \/><strong>Want to work on flexible shifts? Not a problem!<\/strong><br \/>Our lines are open from 3:00 PM until 6:00 AM and we offer a variety of different shifts to help you strike an excellent work-life balance!<br \/><br \/><strong>Your typical day:<\/strong><br \/>As a representative of the company, you will be expected to deliver high-quality customer service by phone. You will receive inbound calls from current and prospective customers needing real time assistance. You will provide problem resolution to the customers by preforming a question diagnosis while guiding users through step-by-step solutions. Solutions include resolving username\/password problems, uninstalling\/reinstalling mobile application, verifying proper account set up and guiding users to navigate application menus. You will provide support by clearly communicating solutions in a user-friendly, professional manner.<br \/><br \/><strong>What you need to have is:<\/strong><\/div>\\n<ul>\\n<li>Fluency in French and English, both written and verbal<\/li>\\n<li>Excellent communication and customer handling skills<\/li>\\n<li>Work experience in a customer service center is an advantage<\/li>\\n<li>Solid computer skills (MS Office, use of internet, e-mail and web-based applications)<\/li>\\n<li>Interest in technology and desire to learn new skills.<\/li>\\n<li>Be organized, have problem-solving and analytical skills&nbsp;<\/li>\\n<li>Be available to work on flexible shifts 24\/7 (including weekends and night shifts)<\/li>\\n<li>Team player with a great attitude<\/li>\\n<li>High school education<\/li>\\n<\/ul>\\n<div><strong>What do you get from us?<\/strong><\/div>\\n<ul>\\n<li>Competitive salary<\/li>\\n<li>Additional pay for night shifts<\/li>\\n<li>Virtual training and Work from Home options<\/li>\\n<li>A bright, modern and exciting place to work, with excellent staff facilities<\/li>\\n<li>Medical plan fully covered by the company<\/li>\\n<li>Transportation allowance and Life insurance<\/li>\\n<li>Various career development opportunities<\/li>\\n<li>Annual reward and recognition events<\/li>\\n<li>Holiday pay<\/li>\\n<li>Team and Concentrix events<\/li>\\n<\/ul>\\n<div><strong>Experience the power of a game-changing career&nbsp;<\/strong><br \/>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"Employer Brand Leader of the Year\\\" and \\\"Best Employer - Outsourcing\\\" year after year.<br \/><br \/>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<br \/><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/div>\",\"ats_external_id\":\"BG-782\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"1636.14\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-20T14:21:07.727+03:00\",\"created_at\":\"2026-05-11T12:19:51.361+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODI?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"460\",\"campaign_id\":\"4996\",\"campaign_title\":\"GTM - B\u0130NG\u00d6L\",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - Bing\u00f6l\",\"street\":null,\"address\":null,\"city\":\"Bing\u00f6l\",\"state\":\"Bing\u00f6l\",\"postal_code\":null,\"region\":\"Bing\u00f6l\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,&nbsp;<\/p>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. 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Somos uma empresa global, l&iacute;der em tecnologia e servi&ccedil;os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas &mdash; as que utilizas todos os dias &mdash; a melhorar os seus neg&oacute;cios atrav&eacute;s da tecnologia e de solu&ccedil;&otilde;es integradas, em mais de 70 pa&iacute;ses. E orgulhamo-nos de ser reconhecidos com pr&eacute;mios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; e \\\"Best Company Culture,&rdquo; ano ap&oacute;s ano.<\/p>\\n<p>Se procuras crescimento e inspira&ccedil;&atilde;o, enquanto <strong>Assistente de Apoio ao Cliente no Porto, Portugal (On-Site)<\/strong>, ser&aacute;s respons&aacute;vel por garantir o cumprimento dos objetivos de desempenho em todas as opera&ccedil;&otilde;es. Ir&aacute;s tamb&eacute;m assegurar que respondemos &agrave;s expectativas do cliente ao n&iacute;vel da excel&ecirc;ncia operacional, com foco na qualidade, efici&ecirc;ncia e melhoria cont&iacute;nua da jornada do cliente.<\/p>\\n<p><strong>Crescimento profissional e pessoal<\/strong><\/p>\\n<p>Damos-te toda a forma&ccedil;&atilde;o, tecnologias de ponta e o apoio cont&iacute;nuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l&iacute;deres foram promovidos internamente! &Eacute; por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran&ccedil;a, criados para te colocar no caminho certo para constru&iacute;res a carreira que sempre imaginaste.<\/p>\\n<p><strong>O que vais fazer nesta fun&ccedil;&atilde;o<\/strong><\/p>\\n<p>Enquanto Assistente de Apoio ao Cliente, vais:<\/p>\\n<ul>\\n<li>Prestar apoio ao cliente atrav&eacute;s de diversos canais de contacto;<\/li>\\n<li>Gerir intera&ccedil;&otilde;es em canais escritos e por chamada com clareza;<\/li>\\n<li>Assegurar um atendimento profissional, emp&aacute;tico e eficiente;<\/li>\\n<li>Responder a pedidos, d&uacute;vidas e situa&ccedil;&otilde;es apresentadas pelos clientes;<\/li>\\n<li>Garantir uma experi&ecirc;ncia positiva e alinhada com os padr&otilde;es de qualidade definidos;<\/li>\\n<li>Adaptar a comunica&ccedil;&atilde;o ao contexto e &agrave; necessidade de cada cliente;<\/li>\\n<li>Assegurar rigor na informa&ccedil;&atilde;o partilhada;<\/li>\\n<li>Trabalhar em alinhamento com os objetivos da opera&ccedil;&atilde;o;<\/li>\\n<li>Cumprir procedimentos e pol&iacute;ticas internas;<\/li>\\n<li>Contribuir para os indicadores de desempenho e qualidade.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>As tuas qualifica&ccedil;&otilde;es<\/strong><\/p>\\n<p>A Concentrix &eacute; a escolha certa para ti se:<\/p>\\n<ul>\\n<li>Tens um n&iacute;vel elevado de Portugu&ecirc;s Europeu, tanto oral como escrito<\/li>\\n<li>Tens boas compet&ecirc;ncias inform&aacute;ticas e de escrita (MS Office)<\/li>\\n<li>Est&aacute;s &agrave; vontade com tecnologia e tens facilidade em aprender novas ferramentas<\/li>\\n<li>Consegues explicar conceitos de forma clara e objetiva<\/li>\\n<li>Experi&ecirc;ncia anterior em atendimento ao cliente &eacute; valorizada, mas n&atilde;o obrigat&oacute;ria<\/li>\\n<li>Tens disponibilidade para trabalhar em hor&aacute;rios rotativos<\/li>\\n<\/ul>\\n<p>Mesmo que n&atilde;o tenhas todas as qualifica&ccedil;&otilde;es para esta vaga, desafiamos-te a candidatares-te na mesma. Faremos o nosso melhor para encontrar uma oportunidade que corresponda ao teu perfil, seja esta ou outra fun&ccedil;&atilde;o.<\/p>\\n<p><strong>O que te oferecemos<\/strong><\/p>\\n<p>Nesta fun&ccedil;&atilde;o, oferecemos benef&iacute;cios que apoiam o teu estilo de vida &uacute;nico:<\/p>\\n<ul>\\n<li>Sal&aacute;rio competitivo e b&oacute;nus de desempenho<\/li>\\n<li>Hor&aacute;rios de 2&ordf; a 6&ordf; das 9h &agrave;s 20h (rotativo)<\/li>\\n<li>Localiza&ccedil;&atilde;o central no Porto, Portugal<\/li>\\n<li>Oportunidades de b&oacute;nus com o programa Refer a Friend<\/li>\\n<li>Forma&ccedil;&atilde;o completa e remunerada sobre a empresa e o projeto<\/li>\\n<li>Programas de desenvolvimento de carreira<\/li>\\n<\/ul>\\n<p><strong>Vive a tua melhor vers&atilde;o!<\/strong><\/p>\\n<p>Se tudo isto te parece o pr&oacute;ximo passo ideal na tua carreira, queremos saber mais sobre ti. Candidata-te hoje e descobre porque mais de 440 mil game-changers em todo o mundo escolhem a Concentrix como o seu &ldquo;empregador de refer&ecirc;ncia&rdquo;.<\/p>\\n<p><strong>Concentrix &eacute; uma empresa que promove a igualdade de oportunidades<\/strong><\/p>\\n<p>Estamos orgulhosamente unidos enquanto uma s&oacute; equipa, uma &uacute;nica empresa, a n&iacute;vel global. Estamos comprometidos com a igualdade de oportunidades de emprego para todos os candidatos e com um ambiente de trabalho livre de discrimina&ccedil;&atilde;o e ass&eacute;dio. Todas as nossas pr&aacute;ticas de recrutamento s&atilde;o baseadas nas necessidades de neg&oacute;cio, requisitos do trabalho e qualifica&ccedil;&otilde;es profissionais, sem considerar ra&ccedil;a, idade, identidade de g&eacute;nero, orienta&ccedil;&atilde;o sexual, religi&atilde;o, etnia, estado familiar ou parental, nacionalidade, defici&ecirc;ncia ou qualquer outra classifica&ccedil;&atilde;o protegida pelas leis nacionais aplic&aacute;veis.<\/p>\\n<p><strong>Elegibilidade para trabalhar<\/strong><\/p>\\n<p>De acordo com a legisla&ccedil;&atilde;o portuguesa, apenas ser&atilde;o considerados candidatos que estejam legalmente autorizados a trabalhar em Portugal.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-638\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T00:59:03.889+01:00\",\"created_at\":\"2026-05-11T09:54:06.887+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mzg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mzg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1155\",\"campaign_id\":\"18547\",\"campaign_title\":\"Sr. Representative, WFM Real Time Management R1728912\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Representative, WFM Real Time Management - Bilingual\",\"street\":\"CRI San Jose - Jacks\",\"address\":\"CRI San Jose - Jacks\",\"city\":\"Pavas\",\"state\":\"San Jose\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"The Real-Time Analyst (WFM) is responsible for real-time and intraday management of staffing resources to ensure optimal agent coverage aligned with forecasted call volumes and targeted service levels. 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The analyst also supports reporting automation initiatives to streamline processes and reduce manual effort.\",\"long_description\":\"<p><b>Key Responsibilities<\/b><\/p><p><\/p><ul><li>Monitor real-time and intraday staffing levels to ensure the right number of agents are available to meet service level targets.<\/li><li>Analyze forecasted versus actual call volume, staffing, and performance metrics, identifying trends and recommending corrective actions as needed.<\/li><li>Generate, maintain, and distribute operational and performance reports for internal and external stakeholders.<\/li><li>Provide insights and recommendations based on performance data and trend analysis.<\/li><li>Ensure accurate and timely data collection in accordance with established reporting requirements and schedules.<\/li><li>Implement reporting enhancements and process improvements within assigned areas of responsibility.<\/li><li>Deliver all assigned reporting activities in accordance with agreed timelines, quality standards, and service expectations.<\/li><li>Develop and automate reports, dashboards, and macros to improve reporting efficiency and reduce manual tasks.<\/li><li>Collaborate with operations, leadership, and support teams to drive continuous improvement initiatives.<\/li><li>Flexibility and willingness to work night shifts on a rotating or fixed schedule.<\/li><\/ul><p><\/p><p><b>Qualifications &amp; Skills<\/b><\/p><p><\/p><ul><li>Strong proficiency in Microsoft Office Suite, particularly Excel (advanced formulas, pivot tables, macros, and reporting automation).<\/li><li>Excellent analytical, numerical, and problem-solving skills.<\/li><li>Strong attention to detail with the ability to interpret and present data effectively.<\/li><li>Excellent written and verbal communication skills in English.<\/li><li>Strong customer service orientation and stakeholder management skills.<\/li><li>Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.<\/li><li>Self-motivated, proactive, and results-driven.<\/li><\/ul><p><\/p><p><b>Preferred Qualifications<\/b><\/p><p><\/p><ul><li>Previous experience in Workforce Management (WFM), Reporting, or Call Center Operations.<\/li><li>Experience with workforce management tools, reporting platforms, or dashboards is an advantage.<\/li><li>Knowledge of real-time management principles and contact center service level metrics.<\/li><\/ul>\",\"ats_external_id\":\"R1728912\",\"location\":\"Pavas, San Jose\",\"job_type\":\"full_time\",\"salary\":\"48125\",\"salary_type\":\"monthly\",\"salary_currency\":\"CRC\",\"updated_at\":\"2026-06-02T02:04:07.171+08:00\",\"created_at\":\"2026-05-09T04:04:50.771+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODU0Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---Jacks\/Sr-Representative--WFM-Real-Time-Management---Bilingual_R1728912\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Real Time Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"organization_reference_id\":\"CCRI\"},\"location\":{\"city\":\"Pavas\",\"state\":\"San Jose\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":null,\"primary_location\":{\"id\":\"CR-SAN-USEMB-01\",\"wid\":\"740544c0a47f01f539db9f8e1f113163\",\"descriptor\":\"CRI San Jose - 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Nike - 990020624\",\"reference_id\":\"990020624\",\"custom_reference_id\":\"990020624\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f01678895ab76c10ffb37\",\"descriptor\":\"Concentrix Costa Rica SA (CR)\",\"reference_id\":\"CCRI\",\"custom_reference_id\":null,\"company_reference_id\":\"CCRI\"},{\"wid\":\"0c3f34fa8b02011a8a4d34adc6073ae9\",\"descriptor\":\"W0ZF6N Nike NA Voice - CR\",\"reference_id\":\"W0ZF6N\",\"custom_reference_id\":\"W0ZF6N\",\"company_reference_id\":null},{\"wid\":\"503f4017cfd71019bcb3c2d357470000\",\"descriptor\":\"COGS (SITE) WFM Non Billable Direct\",\"reference_id\":\"SITWFMNOBIL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"julian.solano@concentrix.com\"},\"first_name\":\"Julian Solano Carvajal (792932)\"},\"category_groups\":[{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"}],\"job_requisition\":{\"id\":\"R1728912\",\"wid\":\"e6d2937abaca10064b24eac7b4da0000\",\"descriptor\":\"Sr. Representative, WFM Real Time Management - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1156\",\"campaign_id\":\"18539\",\"campaign_title\":\"Sr. Consultant II, Total Rewards R1726877\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Workday Compensation Consultant - Global\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom\",\"short_description\":\"\",\"long_description\":\"<h2><span>Concentrix \u2013 Global Total Rewards Senior Consultant<\/span><\/h2><h3><span>Who We Are<\/span><\/h3><p><span>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/span><\/p><p><span>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/p><p><span>Join us and be part of this journey towards greater opportunities and brighter futures.<\/span><br \/>\u00a0<\/p><h2><span>What You Will Do in This Role<\/span><\/h2><p><span>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/span><\/p><p><\/p><p><span>As a<span>\u00a0<\/span><\/span><b><span>Global Total Rewards Senior Consultant<\/span><\/b><span>, you will play a dual-core role:<\/span><\/p><p><\/p><p><b><span>1. Workday Total Rewards System Expertise (not configuration, but deep logic understanding)<\/span><\/b><\/p><ul><li><p><span>Lead global total rewards automation and enhancement initiatives in<span>\u00a0<\/span><\/span><b><span>Workday<\/span><\/b><span>, with a strong working knowledge of the<span>\u00a0<\/span><\/span><b><span>Compensation Advanced Module<\/span><\/b><span>, including compensation plans, eligibility rules, condition rules, approval flows, etc.<\/span><\/p><\/li><li><p><span>Act as the<span>\u00a0<\/span><\/span><b><span>bridge between Total Rewards and HRIS<\/span><\/b><span><span>\u00a0<\/span>\u2013 able to translate business requirements into system logic, identify what is feasible within Workday, and recommend scalable, clean solutions without needing to personally configure the system.<\/span><\/p><\/li><li><p><span>Drive improvements in how compensation processes (merit, bonus, equity, salary ranges development, market adjustments, promotions) are executed globally through Workday, ensuring data integrity, user experience, and operational efficiency.<\/span><\/p><\/li><\/ul><p><\/p><p><b><span>2. Overall Total Rewards Strategy &amp; Program Design<\/span><\/b><\/p><ul><li><p><span>Understand market conditions and best practices, applying them to compensation philosophy, strategic plans, and organizational changes to ensure compensation policies and programs remain competitive and compliant.<\/span><\/p><\/li><li><p><span>Partner with stakeholders to develop and implement creative, proactive solutions across base pay, variable pay, recognition, and benefits (as part of total rewards).<\/span><\/p><\/li><li><p><span>Develop communication materials and lead training related to compensation programs as needed.<\/span><\/p><\/li><li><p><span>Serve as the Compensation Lead for certain global functions and large-scale projects across the organization.<\/span><\/p><\/li><li><p><span>Proactively monitor legislation, market trends, and technology advancements to recommend and execute improvements.<\/span><\/p><\/li><\/ul><h3><\/h3><h2><b><span>Your Qualifications<\/span><\/b><\/h2><p><span>We embrace game-changers from diverse backgrounds who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/p><p><b><span>Concentrix is a great match if you have:<\/span><\/b><\/p><ul><li><p><b><span>6&#43; years of experience in Total Rewards or HR \/ HRIS<\/span><\/b><span><span>\u00a0<\/span>(with strong focus on compensation and program design).<\/span><\/p><\/li><li><p><b><span>Deep working knowledge of Workday Compensation Advanced Module<\/span><\/b><span><span>\u00a0<\/span>\u2013 you understand how the system thinks how plans are structured, how eligibility and condition rules work, and what it takes to deliver a global compensation cycle flawlessly. You do not need to be a configurator, but you can partner effectively with HRIS.<\/span><\/p><\/li><li><p><span>Strong overall <b>Total Rewards foundation,<\/b> including compensation philosophy, market survey management, job evaluation, and program analysis.<\/span><\/p><\/li><li><p><span>Excellent communication skills, both written and verbal \u2013 able to present information clearly to internal and external stakeholders.<\/span><\/p><\/li><li><p><span>Advanced Microsoft Office and Excel skills.<\/span><\/p><\/li><li><p><span>Demonstrated ability to mentor and coach People Solution teams on compensation-related topics.<\/span><\/p><\/li><li><p><span>Demonstrated initiative, ownership, and a continuous improvement mindset.<\/span><\/p><\/li><li><p><span>Strong customer service disposition and professionalism<\/span><\/p><\/li><\/ul><p><\/p><p><span>\u200b<\/span><b><span>Preferred but not required:<\/span><\/b><\/p><ul><li><span>Master\u2019s Degree<\/span><\/li><li><span>Global compensation experience across multiple countries or regions<\/span><\/li><li><span>Experience with large-scale HRIS transformation or Workday enhancement projects<\/span><\/li><\/ul><h3><\/h3><h2><span>What\u2019s in It for You<\/span><\/h2><p><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/span><\/p><p><span>In this role, we offer benefits that help support your unique lifestyle:<\/span><\/p><ul><li><p><span>Full-time indefinite contracts<\/span><\/p><\/li><li><p><span>Competitive salary and performance bonus<\/span><\/p><\/li><li><p><span>Possibility to work from home<\/span><\/p><\/li><li><p><span>Bring-a-friend (referral) bonus opportunities<\/span><\/p><\/li><li><p><span>Full paid training on the company and the project you&#39;ll be working on<\/span><\/p><\/li><li><p><span>Career development programs, specialized courses, and language classes<\/span><\/p><\/li><\/ul><h2><\/h2><h2><span>Power the Best Version of You!<\/span><\/h2><p><span>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/span><\/p><p><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/p><h3><\/h3><h2><span>Equal Opportunity Employer<\/span><\/h2><p><span>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Maintain Workstation Security at any time.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Performs additional tasks according to business needs&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You are the one we&rsquo;re looking for if you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in working with customers face-to-face or on the phone.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in a multinational environment&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">University degree&nbsp;<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent knowledge of English, both written and verbal&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Very good knowledge of second European language.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent knowledge and usage of MS Office applications<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrate resilience and ability to work on own initiative<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong multitasking, time management, and organizational skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent presentation and interpersonal skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Knowledge in CMS and Jira\/Confluence is an advantage.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with standard working hours Monday &ndash; Friday<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>In winter 16:00-00:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">In summer 17:00-01:00<\/li>\\n<\/ul>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fully remote from anywhere in Bulgaria<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><br \/>That's just the beginning. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative&nbsp;in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. 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We are an AWS Partner, Network Advanced Tier Consulting Partner, and one of the most recognised specialist enterprise mobility companies in the world.<\/p><p><\/p><p>We take our client\u2019s visions from concept to release in as little as a few months and often work together to evolve products for years. We\u2019re spread across 10 locations around the world and are now expanding our DevOps team at a global level.<\/p><p><\/p><p>You\u2019ll work with talented and passionate people, who love what they do, in an informal, yet high-energy office with lots of opportunities to learn and grow. So, if you love technology, have a passion for innovation, and thrive in a team-based environment then read on...<\/p><h2><\/h2><h2>Tell me more!<\/h2><p>As an AWS Consultant at Concentrix Catalyst, we are seeking an experienced Amazon Web Services (AWS) engineer with expertise in the strategy, design, development, and implementation of projects in the cloud for our clients, including engagements that deliver Amazon Connect and customer experience (CX) platforms. The ideal candidate is experienced in cloud based tech, with a firm grasp of emerging technologies, platforms and applications, and the ability to customise them to help projects become secure and efficient. Extensive knowledge of cloud engineering and advanced industry knowledge is essential to keeping us on the cutting edge.<\/p><h2><\/h2><h2>You will<\/h2><ul><li>Work in tandem with our engineering teams to identify and implement the most optimal cloud-based solutions for clients, including those built on Amazon Connect and the AWS services that support it.<\/li><li>Develop and implement technical efforts to design, build, and deploy AWS applications at the direction of project leads.<\/li><li>Participate in all aspects of the software development life cycle for AWS solutions, including planning, requirements, development, testing, and quality assurance.<\/li><li>Support Amazon Connect engagements alongside CCaaS engineers \u2014 building Lambda integrations, CloudFormation templates, and the supporting AWS infrastructure that contact flows depend on.<\/li><li>Build data pipelines and QuickSight dashboards on top of Connect outputs (CTR feeds, Contact Lens, agent events) using Data Lake, Glue, and Athena to give clients meaningful visibility into CX performance.<\/li><li>Troubleshoot incidents, identify root causes, fix and document problems, and implement preventive measures.<\/li><li>Educate teams on the implementation of new cloud-based initiatives, providing associated training as required.<\/li><li>Employ exceptional problem-solving skills, with the ability to see and solve issues before they affect business productivity.<\/li><\/ul><h2>You have<\/h2><ul><li>5&#43; years of experience architecting, designing, developing, and implementing solutions on AWS platforms.<\/li><li>Full-Stack Engineering skills, covering Node.js, React, .NET Core, SQL, NoSQL, Python, etc.<\/li><li>Strong working knowledge of the AWS platform (EC2, EKS, Lambda, S3, RDS, Aurora, AppSync, etc.)<\/li><li>Working knowledge of \u2014 or genuine interest in \u2014 Amazon Connect and the AWS services that support contact centre and CX delivery, including Lambda, Lex, Kinesis, Glue, Athena, and QuickSight.<\/li><li>Experience building data pipelines and analytics on AWS; contact centre data experience (e.g. CTR feeds into a Data Lake, Athena queries, QuickSight dashboards) is highly valued.<\/li><li>Working knowledge of web services, API, REST, and GraphQL.<\/li><li>Understanding of and experience with the five pillars of the AWS Well-Architected Framework.<\/li><li>Experience in several of the following areas: database architecture, ETL, business intelligence, big data, machine learning, advanced analytics.<\/li><li>Proven ability to collaborate with multi-disciplinary teams of business analysts, developers, data analysts, CCaaS engineers, and subject matter experts.<\/li><li>AWS Certification \u2014 Associate level required (Developer or Solutions Architect); Professional level (Solutions Architect or DevOps Engineer) preferred.<\/li><\/ul><h2><\/h2><h2>About Concentrix Catalyst<\/h2><p>We\u2019re a global digital services company, offering end-to-end expertise in strategic consulting, service and experience design, multi-platform engineering, and systems integration. We\u2019re excited to announce that we\u2019re now operating under the new name of Concentrix Catalyst.<\/p><p><\/p><p>We\u2019ve been a part of Concentrix since 2017, helping our clients around the world create great customer and employee experiences. We\u2019ve made this change to our name to more clearly show the evolution of our services and how they complement and strengthen the overall strategic offering of Concentrix.<\/p><p><\/p><p>Our people are our culture and a huge part of what makes us unique. We recruit the best people and create small project teams, resulting in great chemistry between our teams and our customers that can solve even the toughest business problems.<\/p><p><\/p><p><b><i>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, nationality, gender, sexual orientation, age, or disability status.<\/i><\/b><\/p><p><\/p><p><b>So what happens next?<\/b><\/p><p>Once we\u2019ve received your application, we\u2019ll give it as much attention as it deserves and you\u2019ll hear from us either way. If we think you could be a good addition to our team, we will give you a call and from there you\u2019ll cruise through our recruitment process.<\/p><h3><\/h3><h3>To all recruitment agencies<\/h3><p>Concentrix Catalyst does not accept agency resumes. Please do not forward resumes to our jobs alias, Concentrix Catalyst employees, or any other organisation location. 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Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Votre mission en tant que Conseiller Client Service Client<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li>\\n<p><strong>R&eacute;pondant aux besoins des clients :<\/strong> Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>R&eacute;solvant les probl&egrave;mes :<\/strong> Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fid&eacute;lisant les clients :<\/strong> Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuant &agrave; l&rsquo;am&eacute;lioration continue :<\/strong> Partager les retours des clients pour optimiser nos services et processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<ul>\\n<li>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Des avantages sociaux exceptionnels<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/p>\\n<\/li>\\n<li>\\n<p>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Un environnement de travail dynamique :<\/strong><\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et sont passionn&eacute;s par la satisfaction client. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"MA-314\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-03T14:14:46.625+02:00\",\"created_at\":\"2026-05-08T11:33:19.005+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"1972\",\"campaign_id\":\"313\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Espagnol\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Espagnol\",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"\u00a1\u00danete a un equipo que convierte cada llamada en una oportunidad! \ud83c\udfaf  \u00bfQui\u00e9nes somos?    Concentrix es una empresa internacional presente en m\u00e1s de 70 pa\u00edses. Somos expertos en la mejora de la experiencia del cliente y la optimizaci\u00f3n de procesos empresariales, ayudando a las empresas a transformarse y a alcanzar la excelencia en un entorno inclusivo, colaborativo e innovador.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Tu misi&oacute;n como Asesor\/a de Servicio al Cliente<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Como Asesor\/a de Servicio al Cliente, desempe&ntilde;ar&aacute;s un papel fundamental al:<\/p>\\n<ul>\\n<li>\\n<p><strong>Responder a las necesidades de los clientes<\/strong> : Asegurar un servicio de calidad respondiendo preguntas por tel&eacute;fono, por correo electr&oacute;nico o por chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Resolver problemas<\/strong> : Identificar y gestionar solicitudes o reclamaciones para garantizar la satisfacci&oacute;n del cliente.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fidelizar a los clientes<\/strong> : Ofrecer soluciones personalizadas para fortalecer la confianza y la lealtad de los clientes.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuir a la mejora continua<\/strong> : Compartir las opiniones de los clientes para optimizar nuestros servicios y procesos.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Lo que te ofrecemos<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En Concentrix, damos prioridad a la valorizaci&oacute;n de nuestros talentos. Aqu&iacute; tienes los beneficios &uacute;nicos que ofrecemos para reconocer tu contribuci&oacute;n:<\/p>\\n<ul>\\n<li>\\n<p><strong>Una remuneraci&oacute;n atractiva con bonificaciones adicionales<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Bonificaci&oacute;n de idioma para nuestros Game-Changers multiling&uuml;es.<\/p>\\n<\/li>\\n<li>\\n<p>Bonificaci&oacute;n de regularidad a partir del mes 12 y bonificaciones por rendimiento.<\/p>\\n<\/li>\\n<li>\\n<p>Bonificaci&oacute;n especial por A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Excepcionales beneficios sociales<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Posibilidad de trabajar de forma presencial o remota para las personas que residen fuera de Rabat, Sal&eacute;, K&eacute;nitra, Agadir, Marrakech, F&egrave;s y Mekn&egrave;s.<\/p>\\n<\/li>\\n<li>\\n<p>Seguro de salud ventajoso y pensi&oacute;n adicional despu&eacute;s de un a&ntilde;o.<\/p>\\n<\/li>\\n<li>\\n<p>Horarios flexibles con la opci&oacute;n de teletrabajo despu&eacute;s de un per&iacute;odo de integraci&oacute;n.<\/p>\\n<\/li>\\n<li>\\n<p>Acceso gratuito a nuestro gimnasio.<\/p>\\n<\/li>\\n<li>\\n<p>Transporte asegurado para que llegues a tu lugar de trabajo de forma segura y sin complicaciones log&iacute;sticas.<\/p>\\n<\/li>\\n<li>\\n<p>Formaci&oacute;n continua para desarrollar tus habilidades y adquirir nuevos conocimientos adaptados al puesto.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Un entorno de trabajo din&aacute;mico<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Actividades tem&aacute;ticas y regalos a lo largo del a&ntilde;o para fomentar el esp&iacute;ritu de equipo.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>El perfil de nuestros Game-Changers<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Buscamos talentos que:<\/p>\\n<ul>\\n<li>\\n<p><strong>Dominen perfectamente el espa&ntilde;ol, tanto de forma escrita como oral<\/strong>, el conocimiento de ingl&eacute;s es un plus. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Tengan un excelente sentido de la comunicaci&oacute;n, sean organizados, aut&oacute;nomos y mantengan una actitud positiva. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Manejen herramientas digitales y muestren una curiosidad natural para adaptarse a nuevas tecnolog&iacute;as. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Acepten desaf&iacute;os con entusiasmo y tengan pasi&oacute;n por la satisfacci&oacute;n del cliente. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Nuestro proceso de selecci&oacute;n<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pruebas en l&iacute;nea (1h)<\/strong>: Una vez recibida tu candidatura, recibir&aacute;s un correo electr&oacute;nico con una invitaci&oacute;n para participar en una serie de pruebas en l&iacute;nea. Estas evaluaciones interactivas est&aacute;n dise&ntilde;adas para valorar tus habilidades ling&uuml;&iacute;sticas, t&eacute;cnicas y tu personalidad. &iexcl;Un paso clave para entender mejor tu potencial y destacarte!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Entrevista telef&oacute;nica<\/strong>: Una conversaci&oacute;n exploratoria con un miembro de nuestro equipo de reclutamiento para conocer Concentrix y confirmar si tu perfil es adecuado para nosotros.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Entrevista presencial<\/strong>: Una conversaci&oacute;n m&aacute;s profunda para validar tus habilidades y alinear tus ambiciones con nuestra cultura empresarial.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&iquest;Est&aacute;s listo para asumir el desaf&iacute;o? &iexcl;&Uacute;nete a la aventura de Concentrix, donde la innovaci&oacute;n y la excelencia se encuentran! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-313\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-03T14:14:46.557+02:00\",\"created_at\":\"2026-05-08T11:25:50.558+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTM?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"1973\",\"campaign_id\":\"312\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Allemand\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Allemand\",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Schlie\u00dfen Sie sich einem Team an, das jeden Anruf in eine Chance verwandelt! \ud83c\udfaf    Wer sind wir?  Concentrix ist ein internationales Unternehmen, das in mehr als 70 L\u00e4ndern vertreten ist. Wir sind f\u00fchrend in der Verbesserung der Kundenerfahrung und der Optimierung von Gesch\u00e4ftsprozessen und helfen Unternehmen, sich zu transformieren und Exzellenz in einer inklusiven, kollaborativen und innovativen Umgebung zu erreichen.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Ihre Aufgabe als Kundenservice-Berater\/in<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Als Kundenservice-Berater\/in spielen Sie eine wesentliche Rolle, indem Sie:<\/p>\\n<ul>\\n<li>\\n<p><strong>Die Bed&uuml;rfnisse der Kunden beantworten<\/strong>: Sicherstellung eines qualitativ hochwertigen Service, indem Sie Fragen per Telefon, E-Mail oder Chat beantworten.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Probleme l&ouml;sen<\/strong>: Identifizierung und Bearbeitung von Anfragen oder Beschwerden, um die Kundenzufriedenheit zu gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Kunden betreuen<\/strong>: Bereitstellung ma&szlig;geschneiderter L&ouml;sungen, um das Vertrauen und die Loyalit&auml;t der Kunden zu st&auml;rken.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Zur kontinuierlichen Verbesserung beitragen<\/strong>: Teilen von Kundenfeedback, um unsere Dienstleistungen und Prozesse zu optimieren.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Was wir Ihnen bieten<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Bei Concentrix legen wir gro&szlig;en Wert auf die Wertsch&auml;tzung unserer Talente. Hier sind die einzigartigen Vorteile, die wir anbieten, um Ihren Beitrag anzuerkennen:<\/p>\\n<ul>\\n<li>\\n<p><strong>Attraktive Verg&uuml;tung mit zus&auml;tzlichen Boni<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Sprachbonus f&uuml;r unsere multilingualen Game-Changer.<\/p>\\n<\/li>\\n<li>\\n<p>Regelm&auml;&szlig;igkeitsbonus ab dem 12. Monat und leistungsorientierte Pr&auml;mien.<\/p>\\n<\/li>\\n<li>\\n<p>Sonderbonus zu A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Hervorragende Sozialleistungen<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>M&ouml;glichkeit, vor Ort oder remote zu arbeiten (f&uuml;r Personen au&szlig;erhalb von Rabat, Sal&eacute;, K&eacute;nitra, Agadir, Marrakesch, F&egrave;s und Mekn&egrave;s).<\/p>\\n<\/li>\\n<li>\\n<p>Vorteilhafte Krankenversicherung und Zusatzrente nach einem Jahr.<\/p>\\n<\/li>\\n<li>\\n<p>Flexible Arbeitszeiten mit der M&ouml;glichkeit von Homeoffice nach einer Einarbeitungszeit.<\/p>\\n<\/li>\\n<li>\\n<p>Kostenloser Zugang zu unserem Fitnessstudio.<\/p>\\n<\/li>\\n<li>\\n<p>Sicherer Transport zu Ihrem Arbeitsplatz ohne logistische H&uuml;rden.<\/p>\\n<\/li>\\n<li>\\n<p>Kontinuierliche Weiterbildung, um Ihre F&auml;higkeiten zu entwickeln und neue, jobgerechte Kenntnisse zu erwerben.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Dynamische Arbeitsumgebung<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Thematische Veranstaltungen und Geschenke im Laufe des Jahres zur F&ouml;rderung des Teamgeistes.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Das Profil unserer Game-Changer<\/strong><\/p>\\n<p>Wir suchen Talente, die:<\/p>\\n<ul>\\n<li>\\n<p><strong>Perfekt Deutsch sprechen und schreiben<\/strong>, Englischkenntnisse sind von Vorteil. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber ausgezeichnete Kommunikationsf&auml;higkeiten verf&uuml;gen, gut organisiert, selbstst&auml;ndig sind und eine positive Einstellung haben. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Digitale Werkzeuge beherrschen und eine nat&uuml;rliche Neugier zeigen, um neue Technologien zu adaptieren. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Herausforderungen mit Begeisterung annehmen und eine Leidenschaft f&uuml;r Kundenzufriedenheit haben. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Unser Rekrutierungsprozess<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Online-Tests (1h)<\/strong>: Nach Eingang Ihrer Bewerbung erhalten Sie eine E-Mail mit einer Einladung, an einer Reihe von Online-Tests teilzunehmen. Diese interaktiven Bewertungen sollen Ihre sprachlichen, technischen F&auml;higkeiten sowie Ihre Pers&ouml;nlichkeit bewerten. Ein entscheidender Schritt, um Ihr Potenzial besser zu verstehen und sich abzuheben!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Telefonisches Gespr&auml;ch<\/strong>: Ein erstes Gespr&auml;ch mit einem Mitglied unseres Rekrutierungsteams, um Concentrix kennenzulernen und zu pr&uuml;fen, ob Ihr Profil zu uns passt.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Vor-Ort-Interview<\/strong>: Ein ausf&uuml;hrliches Gespr&auml;ch zur Validierung Ihrer F&auml;higkeiten und zur Abstimmung Ihrer Ambitionen mit unserer Unternehmenskultur.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Bereit, die Herausforderung anzunehmen? Schlie&szlig;en Sie sich dem Concentrix-Abenteuer an, wo Innovation und Exzellenz aufeinandertreffen! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-312\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-03T14:14:46.488+02:00\",\"created_at\":\"2026-05-08T11:18:17.765+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTI?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"1974\",\"campaign_id\":\"311\",\"campaign_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Marrakech - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Marrakech - Fran\u00e7ais\",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! \ud83c\udfaf    Qui sommes-nous ?    Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Ta mission en tant que Conseiller(e) Client en T&eacute;l&eacute;vente<\/strong><\/p>\\n<p>En tant que Conseiller(e) Client T&eacute;l&eacute;vente, tu joueras un r&ocirc;le essentiel :<\/p>\\n<ul>\\n<li>\\n<p><strong>En promouvant des produits ou services de nos clients <\/strong>:&nbsp; Identifier et r&eacute;pondre avec pr&eacute;cision aux besoins des clients afin de leur offrir des solutions sur mesure.<\/p>\\n<\/li>\\n<li>\\n<p><strong>En n&eacute;gociant et fid&eacute;lisant<\/strong> :&nbsp; Transformer chaque interaction en opportunit&eacute;, conclure des ventes et b&acirc;tir des relations durables.<\/p>\\n<\/li>\\n<li>\\n<p><strong>En boostant la performance collective<\/strong> :&nbsp; Partager tes id&eacute;es et contribuer activement &agrave; l&rsquo;optimisation continue de nos processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez <strong>Concentrix<\/strong>, nous valorisons le potentiel de chacun en proposant des opportunit&eacute;s sur mesure, avec une r&eacute;mun&eacute;ration ajust&eacute;e &agrave; ton exp&eacute;rience, que tu sois d&eacute;butant(e) motiv&eacute;(e) , ou expert(e) &nbsp;en vente directe.<\/p>\\n<p>Voici les avantages uniques que nous proposons pour reconna&icirc;tre ta contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive et personnalis&eacute;e selon ton niveau d&rsquo;exp&eacute;rience&nbsp;:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un package de <strong>7000 DH<\/strong> d&egrave;s le premier mois si tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente.<\/p>\\n<\/li>\\n<li>\\n<p>Si tu es d&eacute;butant (e) , un <strong>package exceptionnel de 4500 DH<\/strong> t&rsquo;est propos&eacute;(e).<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>En plus de ta r&eacute;mun&eacute;ration, tu b&eacute;n&eacute;ficieras de primes exceptionnelles :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Formation r&eacute;mun&eacute;r&eacute;e d&egrave;s le 1er mois d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Prime illimit&eacute;e en fonction de l&rsquo;atteinte de tes objectifs.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>De nombreux avantages suppl&eacute;mentaires <\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Consultations t&eacute;l&eacute;m&eacute;decine gratuites disponibles 7j\/7 pour toute ta petite famille.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; nos salles de sport et offre de cr&egrave;ches d&rsquo;entreprises.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper tes comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Un environnement de travail dynamique<\/strong> :<\/p>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; 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Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser tes comp&eacute;tences linguistiques, techniques, ainsi que ta personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre ton potentiel et te d&eacute;marquer !<\/p>\\n<p><strong>&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir <strong>Concentrix<\/strong> et confirmer l&rsquo;ad&eacute;quation de ton profil.<\/p>\\n<p><strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider tes comp&eacute;tences et aligner tes ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t(e) &agrave; relever le d&eacute;fi ? <\/strong>Rejoins l&rsquo;aventure <strong>Concentrix<\/strong>, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"MA-311\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-03T14:14:46.426+02:00\",\"created_at\":\"2026-05-08T11:02:14.478+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTE?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"1975\",\"campaign_id\":\"310\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Fran\u00e7ais \/ Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Fran\u00e7ais \/ Anglais\",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! \ud83c\udfaf    Qui sommes-nous ?    Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Votre mission en tant que Conseiller Client Service Client<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li>\\n<p><strong>R&eacute;pondant aux besoins des clients :<\/strong> Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>R&eacute;solvant les probl&egrave;mes :<\/strong> Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fid&eacute;lisant les clients :<\/strong> Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuant &agrave; l&rsquo;am&eacute;lioration continue :<\/strong> Partager les retours des clients pour optimiser nos services et processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<ul>\\n<li>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Des avantages sociaux exceptionnels<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/p>\\n<\/li>\\n<li>\\n<p>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Un environnement de travail dynamique :<\/strong><\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l&rsquo;anglais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et sont passionn&eacute;s par la satisfaction client. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"MA-310\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-26T01:59:21.627+02:00\",\"created_at\":\"2026-05-08T10:44:46.716+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"1976\",\"campaign_id\":\"309\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client -Marrakech - Italien\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client -Marrakech - Italien\",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\" Job Description Unisciti a un team dinamico che trasforma l\u2019esperienza del cliente!  Chi siamo?  Concentrix \u00e8 un\u2019azienda internazionale presente in oltre 70 paesi. Siamo leader nel miglioramento dell\u2019esperienza cliente e nell\u2019ottimizzazione dei processi aziendali, aiutando le imprese a trasformarsi e a raggiungere l\u2019eccellenza in un ambiente inclusivo, collaborativo e innovativo.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>La tua missione come Consulente Clienti per la Vendita Telefonica<\/strong><\/p>\\n<p>In qualit&agrave; di Consulente Clienti per la Vendita Telefonica, avrai un ruolo chiave :<\/p>\\n<ul>\\n<li>\\n<p>Promuovere prodotti o servizi dei nostri clienti : Identificare con precisione i bisogni del cliente e offrire soluzioni su misura.<\/p>\\n<\/li>\\n<li>\\n<p>Negoziare e fidelizzare : Trasformare ogni interazione in un&rsquo;opportunit&agrave;, concludere vendite e costruire relazioni durature.<\/p>\\n<\/li>\\n<li>\\n<p>Migliorare la performance del team : Condividere idee e contribuire al miglioramento continuo dei nostri processi.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Cosa ti offriamo<\/strong><\/p>\\n<p>In Concentrix valorizziamo il potenziale di ognuno, con opportunit&agrave; su misura e una retribuzione adeguata alla tua esperienza, che tu sia un profilo junior motivato o un esperto nella vendita diretta.<\/p>\\n<ul>\\n<li>\\n<p>Una retribuzione interessante e personalizzata secondo il tuo livello di esperienza<\/p>\\n<\/li>\\n<\/ul>\\n<p>Oltre allo stipendio fisso, potrai beneficiare di bonus eccezionali :<\/p>\\n<ul>\\n<li>\\n<p>Formazione retribuita a partire dal primo mese.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus illimitati in base al raggiungimento degli obiettivi.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus linguistico dedicato ai nostri Game-Changers multilingue.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus di regolarit&agrave; dal 12&deg; mese e incentivi legati alla performance.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus speciale per l&rsquo;A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Numerosi vantaggi aggiuntivi :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Assicurazione sanitaria vantaggiosa e fondo pensione dopo un anno.<\/p>\\n<\/li>\\n<li>\\n<p>Consultazioni di telemedicina gratuite 7 giorni su 7 per tutta la famiglia.<\/p>\\n<\/li>\\n<li>\\n<p>Orari flessibili con possibilit&agrave; di smart working dopo il periodo di integrazione.<\/p>\\n<\/li>\\n<li>\\n<p>Accesso gratuito alle palestre aziendali e convenzioni con asili nido.<\/p>\\n<\/li>\\n<li>\\n<p>Formazione continua per sviluppare le tue competenze e acquisire nuove conoscenze legate al ruolo.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Un ambiente di lavoro dinamico :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Animazioni a tema e regali durante tutto l&rsquo;anno per rafforzare lo spirito di squadra.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Il profilo dei nostri Game-Changers<\/strong><br \/>Cerchiamo talenti che :<\/p>\\n<ul>\\n<li>\\n<p>Parlano perfettamente italiano, scritto e parlato. La conoscenza del francese &egrave; un plus apprezzato. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Possiedono ottime capacit&agrave; comunicative, sono organizzati, autonomi e proattivi. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Hanno familiarit&agrave; con gli strumenti digitali e sono naturalmente curiosi nell&rsquo;adottare nuove tecnologie. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Affrontano le sfide con entusiasmo e sono appassionati alla soddisfazione del cliente. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Il nostro processo di selezione<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Test online (1h) : Dopo aver ricevuto la tua candidatura, ti invieremo un&rsquo;email con l&rsquo;invito a sostenere dei test online. Queste valutazioni interattive valorizzano le tue competenze linguistiche, tecniche e personali. Un passaggio fondamentale per far emergere il tuo potenziale!<\/p>\\n<\/li>\\n<li>\\n<p>Colloquio telefonico : Una conversazione esplorativa con un membro del team recruiting per conoscerci meglio e verificare la compatibilit&agrave; del tuo profilo.<\/p>\\n<\/li>\\n<li>\\n<p>Colloquio in presenza a Marrakech : Un&rsquo;intervista approfondita per validare le tue competenze e allineare le tue aspirazioni alla nostra cultura.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Pronto\/a ad accettare la sfida? Unisciti all&rsquo;avventura Concentrix, dove innovazione ed eccellenza si incontrano! \ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"MA-309\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-04T01:59:14.694+02:00\",\"created_at\":\"2026-05-08T10:11:10.050+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"159\",\"campaign_id\":\"778\",\"campaign_title\":\"LI Freeway \/ German \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Training Specialist with German Language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix <\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>Join us!&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What the role looks like:&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Deliver live and on-demand instructor-led training via a variety of modalities and technologies.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Facilitate virtual instructor led training to end-user customers and partners on a regular schedule across regions and globally.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Partner with the global Customer Learning Team and fellow trainers to ensure consistent customer experience globally.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Update, translate &amp; localize training materials as directed.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Review feedback, identify and implement improvement.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Maintain participant records (e.g., registration, test scores, evaluations, and attendance).&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p><strong>hybrid role<\/strong> (Wed-Thu onsite) &nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Working hours - Mon - Fr 10:00-19:00&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your profile:&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>1+ year in Customer Training, (virtual) education or L&amp;D environment.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Fluency in&nbsp;<strong>German and English<\/strong> &ndash; written and verbal&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Experience delivering ILT \/ Vilt learning programs.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Strong presentation and communication skills&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Experience using virtual platforms such as MS Teams, Zoom, Cisco WebEx and LMS platforms such as Skilljar Preferred Qualifications&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Knowledge of adult learning principles, both inside and outside of traditional classroom environments.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Passion for training and educating people&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Direct work experience in a training capacity, including external training and internal curriculum development and execution.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Professional and confident public presence; experience commanding large audiences as a trainer and\/or speaker in both virtual and in-person settings.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Monthly transportation\/internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/p>\\n<\/li>\\n<li>\\n<p>Additional medical plan: health and dental care (fully covered by the employer)<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Voluntary Sport Card (Multisport)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in English.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Only short-listed applicants will be contacted.&nbsp;&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.&nbsp;&nbsp;<\/p>\\n<p>Help us G.R.O.W. Join us!&nbsp;<\/p>\",\"ats_external_id\":\"BG-778\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-13T14:48:02.345+03:00\",\"created_at\":\"2026-05-08T09:53:02.277+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nzg?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nzg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1977\",\"campaign_id\":\"302\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Medica - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) -  Boulogne Billancourt \",\"street\":null,\"address\":null,\"city\":\"Boulogne-Billancourt\",\"state\":\"\u00cele-de-France\",\"postal_code\":\"92100\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 2 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Des locaux modernes et accueillants<\/li>\\n<li class=\\\"tw-inline-flex\\\">Tickets restaurants<\/li>\\n<li class=\\\"tw-inline-flex\\\">Un interessement en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-inline-flex\\\">Des possibilit&eacute;s d'&eacute;volution interne<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"FR-302\",\"location\":\"Boulogne-Billancourt, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-27T01:59:20.844+02:00\",\"created_at\":\"2026-05-07T17:44:15.644+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDI?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"9\",\"relevance_score\":\"1\"},{\"id\":\"1978\",\"campaign_id\":\"301\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Angers - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) -  Angers \",\"street\":null,\"address\":null,\"city\":\"Angers\",\"state\":\"Pays de la Loire\",\"postal_code\":\"\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Primes d'objectifs en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-inline-flex\\\">Le choix de formule du temps de travail (35h; 37h + 14 RTT; 37h + HS)<\/li>\\n<li class=\\\"tw-inline-flex\\\">Des locaux modernes et accueillant (cuisine, salle de pause, patio...)<\/li>\\n<li class=\\\"tw-inline-flex\\\">Parfaitement plac&eacute; en centre ville avec un parking gratuit<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une participation et un int&eacute;ressement en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-inline-flex\\\">Un CSE et une &eacute;quipe \\\"engagement et reconnaissance\\\" dynamiques<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une mutuelle prise en charge &agrave; hauteur de 60% par l'entreprise<\/li>\\n<li class=\\\"tw-inline-flex\\\">Un int&eacute;ressement en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-inline-flex\\\">Prise en charge des transports en commun &agrave; 60%<\/li>\\n<li class=\\\"tw-inline-flex\\\">Un CSE dynamique<\/li>\\n<li class=\\\"tw-inline-flex\\\">Des locaux modernes et accueillants<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Primes d'objectifs en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une mutuelle d'entreprise<\/li>\\n<li class=\\\"tw-inline-flex\\\">Prime de participation en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-inline-flex\\\">Prise en charge des transports en commun &agrave; 75%<\/li>\\n<li class=\\\"tw-inline-flex\\\">Un CSE dynamique<\/li>\\n<li class=\\\"tw-inline-flex\\\">Des locaux modernes et accueillants<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Primes d'objectifs en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-inline-flex\\\">Ost&eacute;opathe mis &agrave; disposition<\/li>\\n<li class=\\\"tw-inline-flex\\\">Salle de sport et salle \\\"zen\\\"<\/li>\\n<li class=\\\"tw-inline-flex\\\">Des locaux modernes et accueillants<\/li>\\n<li class=\\\"tw-inline-flex\\\">Des animations dans l'entreprise tout au long de l'ann&eacute;e<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"FR-298\",\"location\":\"Compi\u00e8gne, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-25T01:59:13.014+02:00\",\"created_at\":\"2026-05-07T17:27:42.010+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"9\",\"relevance_score\":\"1\"},{\"id\":\"1982\",\"campaign_id\":\"297\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Vitr\u00e9 - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) -  Vitr\u00e9\",\"street\":null,\"address\":null,\"city\":\"Vitr\u00e9\",\"state\":\"Brittany\",\"postal_code\":\"35500\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une mutuelle prise en charge &agrave; hauteur de 80% par l'entreprise<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une Ambiance de travail agr&eacute;able<\/li>\\n<li class=\\\"tw-inline-flex\\\">De nombreuses opportunit&eacute;s d'&eacute;volutions<\/li>\\n<li class=\\\"tw-inline-flex\\\">L'acquisition de nouvelles comp&eacute;tences professionnelles<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"FR-297\",\"location\":\"Vitr\u00e9, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-24T01:59:12.533+02:00\",\"created_at\":\"2026-05-07T17:23:06.793+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTc?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"9\",\"relevance_score\":\"1\"},{\"id\":\"1983\",\"campaign_id\":\"296\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Montceau - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) -  Montceau-Les-Mines\",\"street\":null,\"address\":null,\"city\":\"Montceau-les-Mines\",\"state\":\"Bourgogne-Franche-Comt\u00e9\",\"postal_code\":\"71300\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons :<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une mutuelle prise en charge &agrave; hauteur de 60% par l'entreprise<\/li>\\n<li class=\\\"tw-inline-flex\\\">Un CSE dynamique<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une participation et un int&eacute;ressement en fonction des r&eacute;sultats<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement :<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passation de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"FR-296\",\"location\":\"Montceau-les-Mines, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-24T01:59:12.520+02:00\",\"created_at\":\"2026-05-07T17:18:19.818+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTY?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"9\",\"relevance_score\":\"1\"},{\"id\":\"1984\",\"campaign_id\":\"295\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Villers - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) -  Villers-Cotter\u00eats\",\"street\":null,\"address\":null,\"city\":\"Villers-Cotter\u00eats\",\"state\":\"Hauts-de-France\",\"postal_code\":\"02600\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">RTT annuel<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une mutuelle prise en charge &agrave; hauteur de 70% par l'entreprise<\/li>\\n<li class=\\\"tw-inline-flex\\\">Titres restaurant ou RIE<\/li>\\n<li class=\\\"tw-inline-flex\\\">Salle de pause &eacute;quip&eacute;e: table de tennis de table, Babyfoot, rameur...<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une participation et un int&eacute;ressement en fonction des r&eacute;sultats<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"FR-295\",\"location\":\"Villers-Cotter\u00eats, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-24T01:59:12.506+02:00\",\"created_at\":\"2026-05-07T17:11:38.857+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTU?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"9\",\"relevance_score\":\"1\"},{\"id\":\"1985\",\"campaign_id\":\"294\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Metz- Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Metz\",\"street\":null,\"address\":null,\"city\":\"Metz\",\"state\":\"Grand Est\",\"postal_code\":\"\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Une mutuelle prise en charge &agrave; hauteur de 60% par l'entreprise<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Un CSE dynamique<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Des animations dans l'entreprise tout au long de l'ann&eacute;e<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Des locaux modernes et accueillants<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"FR-294\",\"location\":\"Metz, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-03T14:14:45.349+02:00\",\"created_at\":\"2026-05-07T17:05:54.055+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"9\",\"relevance_score\":\"1\"},{\"id\":\"1986\",\"campaign_id\":\"293\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Gray - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Gray\",\"street\":null,\"address\":null,\"city\":\"Gray\",\"state\":\"Bourgogne-Franche-Comt\u00e9\",\"postal_code\":\"70100\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Une mutuelle d'entreprise<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Un CSE dynamique<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Des animations dans l'entreprise tout au long de l'ann&eacute;e<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"FR-293\",\"location\":\"Gray, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-03T14:14:45.272+02:00\",\"created_at\":\"2026-05-07T17:01:37.388+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTM?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"9\",\"relevance_score\":\"1\"},{\"id\":\"1987\",\"campaign_id\":\"291\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Caen - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Caen \",\"street\":null,\"address\":null,\"city\":\"CAEN\",\"state\":null,\"postal_code\":\"14000\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Qui sommes-nous ?<\/span><\/span><\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Concentrix est une entreprise internationale projet&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/span><\/span><\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Votre mission en tant que Conseiller Client&egrave;le<\/span><\/span><\/strong><\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Votre r&ocirc;le principal sera d'&ecirc;tre l'interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour des missions de :<\/span><\/span><\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/span><\/span><\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/span><\/span><\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/span><\/span><\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/span><\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Par quels moyens ? Des appels entrants, des mails, des courriers et, &eacute;ventuellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/span><\/span><\/p>\\n<p><strong><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Ce que nous vous offrons :<\/span><\/span><\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/span><\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">&middot; R&eacute;mun&eacute;ration et avantages :<\/span><\/span><\/strong><\/p>\\n<ul>\\n<li><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/span><\/span><\/li>\\n<li class=\\\"tw-typo-long-m\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/span><\/span><\/li>\\n<li class=\\\"tw-typo-long-m\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Une mutuelle prise en charge &agrave; hauteur de 80% par l'entreprise<\/span><\/span><\/li>\\n<li class=\\\"tw-typo-long-m\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Une prise en charge des transports en commun jusqu'&agrave; 60%<\/span><\/span><\/li>\\n<li class=\\\"tw-typo-long-m\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Une conciergerie d'entreprise<\/span><\/span><\/li>\\n<li class=\\\"tw-typo-long-m\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Des locaux modernes et accueillants<\/span><\/span><\/li>\\n<li class=\\\"tw-typo-long-m\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Une participation et un int&eacute;ressement en fonction des r&eacute;sultats<\/span><\/span><\/li>\\n<li class=\\\"tw-typo-long-m\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Un CSE dynamique<\/span><\/span><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">&middot; Conditions de travail optimales :<\/span><\/span><\/strong><\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">o Une formation initiale et continue.<\/span><\/span><\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/span><\/span><\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">o Des perspectives d'&eacute;volution professionnelle.<\/span><\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Le profil recherch&eacute; :<\/span><\/span><\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Nous recherchons des talents qui poss&egrave;dent :<\/span><\/span><\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">&middot; Ma&icirc;triser parfaitement le fran&ccedil;ais, aussi bien &agrave; l'&eacute;crit qu'&agrave; l'oral. \ud83d\udde3\ufe0f<\/span><\/span><\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/span><\/span><\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">&middot; Ma&icirc;triser les outils num&eacute;riques et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/span><\/span><\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/span><\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Notre processus de recrutement :<\/span><\/span><\/strong><\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/span><\/span><\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">En pr&eacute;sentiel :<\/span><\/span><\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/span><\/span><\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/span><\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l'aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/span><\/span><\/p>\",\"ats_external_id\":\"FR-291\",\"location\":\"CAEN, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-12T01:59:13.195+02:00\",\"created_at\":\"2026-05-07T16:23:41.714+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"consultancy\",\"job_industry\":\"telecommunications\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"9\",\"relevance_score\":\"1\"},{\"id\":\"160\",\"campaign_id\":\"776\",\"campaign_title\":\"Nike\/ Czech-English \/ Sofia - hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor \/ Quality Auditor for NIKE with Czech and English\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Want to be part of the customer service team for the No.1 Sports Brand in the world?<\/strong><\/p>\\n<p>Check out our Customer Advisor Associate role below, and if it sounds like the job for you, then get in touch!<br \/>Your daily activity will be divided into two parts:<\/p>\\n<ul>\\n<li>Customer Interaction in English<\/li>\\n<li>Quality Audit in Czech<\/li>\\n<\/ul>\\n<p><strong>What you'll do as a Customer Advisor\/Quality Auditor Associate?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling customer requests regarding a wide range of sports products via phone and chat<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including email<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing accurate information and maintaining detailed case notes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Focusing on customer expectations and satisfaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Contributing to reaching individual and team performance targets<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>If you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have a B2 level \u043ef Czech and English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are customer service-oriented<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have strong typing and PC skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are analytical and problem-solving oriented<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexible working hours &ndash; Monday - Saturday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly brand discount &amp; additional Peak season incentives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"BG-776\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"1300\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-20T14:21:07.327+03:00\",\"created_at\":\"2026-05-07T14:39:14.129+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzY?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2025\",\"campaign_id\":\"293\",\"campaign_title\":\"GTM Brisbane\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist - Call Centre\",\"street\":\"\",\"address\":\"\",\"city\":\"Brisbane City\",\"state\":\"Brisbane City\",\"postal_code\":null,\"region\":\"Queensland\",\"country\":\"Australia\",\"short_description\":\"Brisbane City: Fulltime & Part Time : Make a real difference in people's day, every day.\",\"long_description\":\"<p>At Concentrix, we believe great customer service can change someone's experience for the better. As one of the world's leading customer engagement and service delivery organisations, we help some of Australia's most recognised brands deliver exceptional support to their customers. We're looking for Customer Service Officers who are passionate about helping people and creating positive outcomes. In this call centre position, you will be supporting customers across phone, email and chat channels while resolving enquiries and delivering high-quality service.<\/p>\\n<h3>Why Join Concentrix?<\/h3>\\n<p>At Concentrix, our people are at the heart of everything we do. We create environments where individuals can learn, grow and build meaningful careers.<\/p>\\n<p>When you join us, you'll become part of a global organisation that values:<\/p>\\n<ul>\\n<li>Career progression and internal development opportunities<\/li>\\n<li>Comprehensive training and ongoing coaching<\/li>\\n<li>Recognition and reward programs<\/li>\\n<li>A diverse, inclusive and supportive workplace<\/li>\\n<li>A culture built on teamwork, integrity and putting people first<\/li>\\n<li>The opportunity to work with some of Australia's most recognised brands<\/li>\\n<\/ul>\\n<p>Whether you're starting your customer service career or looking for your next opportunity, we'll provide the tools, support and development to help you succeed.<\/p>\\n<h3>About the Role<\/h3>\\n<p>As a Customer Service Officer, you'll be the first point of contact for customers, helping resolve enquiries, provide information and deliver outstanding service experiences.<\/p>\\n<p>No two days are the same. You'll be:<\/p>\\n<ul>\\n<li>Assisting customers via phone, email and chat<\/li>\\n<li>Listening carefully to customer needs and finding solutions<\/li>\\n<li>Managing customer records accurately<\/li>\\n<li>Helping customers access services and digital channels<\/li>\\n<li>Resolving complaints and enquiries with empathy and professionalism<\/li>\\n<li>Working collaboratively with your team to achieve service goals<\/li>\\n<li>Onsite position, based on Edward Street right near Central Station<\/li>\\n<\/ul>\\n<h3>What You'll Bring<\/h3>\\n<p>We're looking for people who genuinely enjoy helping others and are committed to delivering great customer experiences.<\/p>\\n<p>You'll have:<\/p>\\n<ul>\\n<li>Strong communication and interpersonal skills<\/li>\\n<li>A positive, customer-focused attitude<\/li>\\n<li>Confidence using computers and navigating multiple systems<\/li>\\n<li>Excellent attention to detail<\/li>\\n<li>The ability to follow processes while thinking on your feet<\/li>\\n<\/ul>\\n<h3>What's in It for You?<\/h3>\\n<p>\u2705 Paid training and ongoing support<br \/>\u2705 Career pathways across a global organisation<br \/>\u2705 Recognition and reward programs<br \/>\u2705 Supportive team culture<br \/>\u2705 Full-time, part-time and casual opportunities available<br \/>\u2705 Be part of a company that genuinely invests in its people<\/p>\\n<h3>Ready to Join Us?<\/h3>\\n<p>If you're passionate about helping people, enjoy solving problems and want to build a career with a company that values its employees, we'd love to hear from you.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"AU-293\",\"location\":\"Brisbane City, Queensland\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"annually\",\"salary_currency\":\"AUD\",\"updated_at\":\"2026-08-27T09:59:02.569+10:00\",\"created_at\":\"2026-05-06T20:22:38.543+10:00\",\"latitude\":\"-27.4704528\",\"longitude\":\"153.0260341\",\"landing_page_url\":\"https:\/\/concentrix-australia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTM?\",\"apply_url\":\"https:\/\/concentrix-australia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-australia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"21\",\"relevance_score\":\"1\"},{\"id\":\"1988\",\"campaign_id\":\"270\",\"campaign_title\":\"Conseiller Client - Service Client- Cotonou - Bilingue - Fran\u00e7ais\/ Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)- Cotonou - Bilingue - Fran\u00e7ais\/ Anglais\",\"street\":null,\"address\":null,\"city\":\"Cotonou\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":\"Cotonou\",\"country\":\"Benin\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 35 heures par semaine.<\/p>\\n<p>o Une mutuelle d&rsquo;entreprise prise en charge &agrave; hauteur de 80%<\/p>\\n<p>o Un remboursement des transports en commun &agrave; hauteur de 60%<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"BJ-270\",\"location\":\"Cotonou, Cotonou\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-23T01:59:12.529+02:00\",\"created_at\":\"2026-05-06T16:31:17.809+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"8\",\"relevance_score\":\"1\"},{\"id\":\"1989\",\"campaign_id\":\"269\",\"campaign_title\":\"Conseiller Client - T\u00e9l\u00e9vente - Cotonou - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)-  Cotonou -T\u00e9l\u00e9vente - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Cotonou\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":\"Benin\",\"country\":\"Benin\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 35 heures par semaine.<\/p>\\n<p>o Une mutuelle d&rsquo;entreprise prise en charge &agrave; hauteur de 80%<\/p>\\n<p>o Un remboursement des transports en commun &agrave; hauteur de 60%<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"BJ-269\",\"location\":\"Cotonou, Benin\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-24T01:59:12.493+02:00\",\"created_at\":\"2026-05-06T16:21:00.906+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"8\",\"relevance_score\":\"1\"},{\"id\":\"1990\",\"campaign_id\":\"260\",\"campaign_title\":\"R1701025 Conseiller\u00a0Client (F\/H) - march\u00e9 CANADIEN- Agadir - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller\u00a0Client (F\/H) - march\u00e9 CANADIEN- Agadir - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Qui sommes-nous ?<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l&rsquo;am&eacute;lioration de l&rsquo;exp&eacute;rience client et l&rsquo;optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l&rsquo;excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Votre mission en tant que Conseiller Client :<\/p>\\n<p>&nbsp;<\/p>\\n<p>En tant que Conseiller Client , vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>R&eacute;pondant avec pr&eacute;cision aux demandes des clients du march&eacute; canadien pendant la plage horaire de 13h &agrave; 1h (heure locale).<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Traitement des appels entrants pour r&eacute;pondre aux questions et r&eacute;soudre les probl&eacute;matiques client, tout en garantissant un suivi rigoureux.<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>D&eacute;montrant une aptitude technique avanc&eacute;e : utilisation des outils et technologies pour comprendre et r&eacute;soudre des situations complexes.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Ce que nous vous offrons<\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous valorisons nos talents et proposons des avantages uniques :<\/p>\\n<p>&nbsp;<\/p>\\n<p>R&eacute;mun&eacute;ration attractive avec primes suppl&eacute;mentaires :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Prime de performance mensuelle<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Avantages sociaux exceptionnels :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s la p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Transport assur&eacute; pour un trajet s&eacute;curis&eacute; vers le lieu de travail.<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper vos comp&eacute;tences et acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Un environnement de travail dynamique avec animations et cadeaux tout au long de l&rsquo;ann&eacute;e.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Le profil de nos Game-Changers<\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Ma&icirc;trisent parfaitement le fran&ccedil;ais , &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Sont disponibles pour travailler sur la plage horaire de 13h &agrave; 1h (heure locale)<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent d&rsquo;excellentes comp&eacute;tences en communication : clart&eacute;, p&eacute;dagogie, patience, avec une capacit&eacute; &agrave; expliquer des solutions techniques simplement \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent une bonne aptitude technique : compr&eacute;hension des outils digitaux et des syst&egrave;mes techniques, avec une curiosit&eacute; pour apprendre rapidement \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Sont organis&eacute;s, autonomes, proactifs et capables de g&eacute;rer efficacement les priorit&eacute;s m&ecirc;me sous pression \u2699\ufe0f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Processus de recrutement<\/p>\\n<p>&nbsp;<\/p>\\n<p>Tests en ligne (1h) : Apr&egrave;s r&eacute;ception de votre candidature, vous recevrez un email pour participer &agrave; une s&eacute;rie de tests interactifs &eacute;valuant vos comp&eacute;tences linguistiques, techniques et votre personnalit&eacute;.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&Eacute;change t&eacute;l&eacute;phonique : Conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Entretien en pr&eacute;sentiel : Discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\",\"ats_external_id\":\"MA-260\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-03T14:14:40.143+02:00\",\"created_at\":\"2026-05-06T15:26:19.840+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjA\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"462\",\"campaign_id\":\"4889\",\"campaign_title\":\"GTM - \u0130ZM\u0130R - ULA\u015eILAMADI\",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - \u0130zmir\",\"street\":null,\"address\":null,\"city\":\"\u0130zmir\",\"state\":\"\u0130zmir\",\"postal_code\":null,\"region\":\"\u0130zmir\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,&nbsp;<\/p>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p><strong>GENEL N\u0130TEL\u0130KLER;<\/strong><\/p>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015e TANIMI&nbsp;<\/strong> &nbsp; &nbsp;<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp; Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<p><span data-teams=\\\"true\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"TR-4889\",\"location\":\"\u0130zmir, \u0130zmir\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T02:59:18.148+03:00\",\"created_at\":\"2026-05-06T15:20:10.596+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODg5?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODg5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1991\",\"campaign_id\":\"258\",\"campaign_title\":\"R1674398 Conseiller Client (F\/H)  - Assistance Technique march\u00e9 CANADIEN- Agadir - Fran\u00e7ais \/ Anglais (permanente)\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H)  - Assistance Technique march\u00e9 CANADIEN- Agadir - Fran\u00e7ais \/ Anglais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l&rsquo;am&eacute;lioration de l&rsquo;exp&eacute;rience client et l&rsquo;optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l&rsquo;excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client Technique<\/strong><\/p>\\n<p>En tant que Conseiller Client Technique, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li>\\n<p>R&eacute;pondant avec pr&eacute;cision aux demandes des clients du march&eacute; canadien pendant la plage horaire de 14h &agrave; 2h (heure locale).<\/p>\\n<\/li>\\n<li>\\n<p>Traitement des appels entrants pour r&eacute;pondre aux questions et r&eacute;soudre les probl&eacute;matiques techniques, tout en garantissant un suivi rigoureux.<\/p>\\n<\/li>\\n<li>\\n<p>R&eacute;solvant efficacement les probl&egrave;mes techniques : analyse des besoins clients, identification des solutions adapt&eacute;es, et accompagnement dans la r&eacute;solution.<\/p>\\n<\/li>\\n<li>\\n<p>D&eacute;montrant une aptitude technique avanc&eacute;e : utilisation des outils et technologies pour comprendre et r&eacute;soudre des situations complexes.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons<\/strong><\/p>\\n<p>Chez Concentrix, nous valorisons nos talents et proposons des avantages uniques :<\/p>\\n<ul>\\n<li>\\n<p>R&eacute;mun&eacute;ration attractive avec primes suppl&eacute;mentaires :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p>Avantages sociaux exceptionnels :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/p>\\n<\/li>\\n<li>\\n<p>Transport assur&eacute; pour un trajet s&eacute;curis&eacute; vers le lieu de travail.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p>Formation continue pour d&eacute;velopper vos comp&eacute;tences et acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<li>\\n<p>Un environnement de travail dynamique avec animations et cadeaux tout au long de l&rsquo;ann&eacute;e.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l&rsquo;anglais, &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Sont disponibles pour travailler sur la plage horaire de 14h &agrave; 2h (heure locale)<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent d&rsquo;excellentes comp&eacute;tences en communication : clart&eacute;, p&eacute;dagogie, patience, avec une capacit&eacute; &agrave; expliquer des solutions techniques simplement \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent une bonne aptitude technique : compr&eacute;hension des outils digitaux et des syst&egrave;mes techniques, avec une curiosit&eacute; pour apprendre rapidement \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Sont organis&eacute;s, autonomes, proactifs et capables de g&eacute;rer efficacement les priorit&eacute;s m&ecirc;me sous pression \u2699\ufe0f<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Processus de recrutement<\/strong><\/p>\\n<p>Tests en ligne (1h) : Apr&egrave;s r&eacute;ception de votre candidature, vous recevrez un email pour participer &agrave; une s&eacute;rie de tests interactifs &eacute;valuant vos comp&eacute;tences linguistiques, techniques et votre personnalit&eacute;.<\/p>\\n<p>&Eacute;change t&eacute;l&eacute;phonique : Conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p>Entretien en pr&eacute;sentiel : Discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>Pr&ecirc;t &agrave; relever le d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, o&ugrave; innovation et excellence se rencontrent ! \ud83d\ude80<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"MA-258\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-03T14:14:39.983+02:00\",\"created_at\":\"2026-05-06T15:17:35.488+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTg\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"1992\",\"campaign_id\":\"257\",\"campaign_title\":\"R1674395 Conseiller Client (F\/H) - Service client - AGADIR - Allemand \/ Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor (M\/F) \u2013 Customer Service \u2013 Agadir \u2013 German \/ English\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Join a team that turns every call into an opportunity! \ud83c\udfaf\",\"long_description\":\"<h3 data-pm-slice=\\\"1 1 []\\\"><strong>Who are we?<\/strong><\/h3>\\n<p>Concentrix is a global company operating in over 70 countries. We specialize in enhancing customer experiences and optimizing business processes, helping companies transform and achieve excellence in a collaborative, inclusive, and innovative environment.<\/p>\\n<h3><strong>Your role as a Customer Service Advisor<\/strong><\/h3>\\n<p>As a Customer Service Advisor, you&rsquo;ll play a key part in:<\/p>\\n<ul>\\n<li>\\n<p><strong>Meeting customer needs<\/strong>: Delivering high-quality service by responding to inquiries through phone, email, or chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Solving problems<\/strong>: Addressing customer issues or complaints to ensure satisfaction.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Building customer loyalty<\/strong>: Offering personalized solutions to strengthen customer trust and loyalty.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contributing to continuous improvement<\/strong>: Sharing customer feedback to enhance our services and processes.<\/p>\\n<\/li>\\n<\/ul>\\n<h3><strong>What we offer:<\/strong><\/h3>\\n<p>At Concentrix, we place high value on our talent. Here&rsquo;s what we offer to recognize your contributions:<\/p>\\n<ul>\\n<li>\\n<p><strong>Competitive salary with additional bonuses<\/strong>:<br \/>&bull; Language bonus for our multilingual Game-Changers.<br \/>&bull; Regularity bonus starting from the 12th month and performance-based incentives.<br \/>&bull; Special Eid El Adha bonus.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Outstanding benefits<\/strong>:<br \/>&bull; Comprehensive health insurance and pension plan after one year.<br \/>&bull; Flexible working hours with the option for remote work after the initial training period.<br \/>&bull; Free access to our gym facilities.<br \/>&bull; Transport provided for a smooth and safe commute to work.<br \/>&bull; Ongoing professional development to enhance your skills and knowledge for the role.<\/p>\\n<\/li>\\n<li>\\n<p><strong>A dynamic workplace<\/strong>:<br \/>&bull; Fun, themed events and gifts throughout the year to build team spirit.<\/p>\\n<\/li>\\n<\/ul>\\n<h3><strong>The profile of our Game Changers<\/strong><\/h3>\\n<p>We&rsquo;re seeking talents who:<\/p>\\n<ul>\\n<li>\\n<p>Are <strong>fluent in both German and English<\/strong>, written and spoken. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Have excellent communication skills, are organized, independent, and have a positive attitude. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Are comfortable using digital tools and naturally curious about new technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Are excited by challenges and passionate about customer satisfaction. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<h3><strong>Our recruitment process:<\/strong><\/h3>\\n<ul>\\n<li>\\n<p><strong>Online assessments (1h)<\/strong>: After we receive your application, we&rsquo;ll send you an invitation to complete a series of online assessments. These tests are designed to assess your language skills, technical abilities, and personality&mdash;helping us better understand your potential!<\/p>\\n<\/li>\\n<li>\\n<p><strong>Phone interview<\/strong>: A conversation with a member of our recruitment team to introduce Concentrix and confirm if you&rsquo;re a good fit for the role.<\/p>\\n<\/li>\\n<li>\\n<p><strong>In-person interview<\/strong>: A deeper discussion to confirm your skills and align your goals with our company culture.<\/p>\\n<\/li>\\n<\/ul>\\n<h3><strong>Ready to take the challenge?<\/strong><\/h3>\\n<p>Join the Concentrix journey in <strong>Agadir<\/strong>, where innovation and excellence come together! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-257\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-03T14:14:39.922+02:00\",\"created_at\":\"2026-05-06T15:12:24.851+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTc?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTc\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"1993\",\"campaign_id\":\"256\",\"campaign_title\":\"R1674393 Conseiller Client (F\/H) \u2013 Expert T\u00e9l\u00e9vente FAI - Agadir - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) \u2013 Expert T\u00e9l\u00e9vente FAI - Agadir - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p><strong>Concentrix<\/strong> est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ta mission en tant que Conseiller(e) Client en T&eacute;l&eacute;vente<\/strong><\/p>\\n<p>En tant que Conseiller(e) Client T&eacute;l&eacute;vente, tu joueras un r&ocirc;le essentiel :<\/p>\\n<ul>\\n<li>\\n<p><strong>En promouvant des produits ou services de nos clients <\/strong>:&nbsp; Identifier et r&eacute;pondre avec pr&eacute;cision aux besoins des clients afin de leur offrir des solutions sur mesure.<\/p>\\n<\/li>\\n<li>\\n<p><strong>En n&eacute;gociant et fid&eacute;lisant<\/strong> :&nbsp; Transformer chaque interaction en opportunit&eacute;, conclure des ventes et b&acirc;tir des relations durables.<\/p>\\n<\/li>\\n<li>\\n<p><strong>En boostant la performance collective<\/strong> :&nbsp; Partager tes id&eacute;es et contribuer activement &agrave; l&rsquo;optimisation continue de nos processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez <strong>Concentrix<\/strong>, nous valorisons le potentiel de chacun en proposant des opportunit&eacute;s sur mesure, avec une r&eacute;mun&eacute;ration ajust&eacute;e &agrave; ton exp&eacute;rience.<\/p>\\n<p>Voici les avantages uniques que nous proposons pour reconna&icirc;tre ta contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive et personnalis&eacute;e selon ton niveau d&rsquo;exp&eacute;rience&nbsp;:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un package de <strong>7100 DH<\/strong> d&egrave;s le premier mois si tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>En plus de ta r&eacute;mun&eacute;ration, tu b&eacute;n&eacute;ficieras de primes exceptionnelles :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Formation r&eacute;mun&eacute;r&eacute;e d&egrave;s le 1er mois d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Prime illimit&eacute;e en fonction de l&rsquo;atteinte de tes objectifs.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>De nombreux avantages suppl&eacute;mentaires <\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Consultations t&eacute;l&eacute;m&eacute;decine gratuites disponibles 7j\/7 pour toute ta petite famille.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; nos salles de sport et offre de cr&egrave;ches d&rsquo;entreprises.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper tes comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Un environnement de travail dynamique<\/strong> :<\/p>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Une exp&eacute;rience confirm&eacute;e en t&eacute;l&eacute;vente<\/strong> dans le secteur des Fournisseurs d&rsquo;Acc&egrave;s &agrave; Internet (<strong>FAI<\/strong>) est exig&eacute;e, avec un minimum d&rsquo;un an<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, qui sont organis&eacute;s(e), autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et qui sont passionn&eacute;s(e) par la satisfaction client. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><strong>Tests en ligne (1h)<\/strong> : Une fois ta candidature r&eacute;ceptionn&eacute;e, tu recevras un email t&rsquo;invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser tes comp&eacute;tences linguistiques, techniques, ainsi que ta personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre ton potentiel et te d&eacute;marquer !<\/p>\\n<p><strong>&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir <strong>Concentrix<\/strong> et confirmer l&rsquo;ad&eacute;quation de ton profil.<\/p>\\n<p><strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider tes comp&eacute;tences et aligner tes ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t(e) &agrave; relever le d&eacute;fi ? <\/strong>Rejoins l&rsquo;aventure <strong>Concentrix<\/strong>, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"MA-256\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-03T14:14:39.861+02:00\",\"created_at\":\"2026-05-06T15:08:52.754+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTY?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTY\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"1994\",\"campaign_id\":\"255\",\"campaign_title\":\"R1674391 Conseiller Client (F\/H) - Service client - Agadir - Italien\",\"campaign_type\":\"job_application\",\"job_title\":\"Consulente Clienti (M\/F) \u2013 Servizio Clienti \u2013 Agadir \u2013 Italiano\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Unisciti a un team dinamico che trasforma l\u2019esperienza del cliente!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Chi siamo?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix &egrave; un&rsquo;azienda internazionale presente in oltre 70 paesi. Siamo leader nel miglioramento dell&rsquo;esperienza cliente e nell&rsquo;ottimizzazione dei processi aziendali, aiutando le imprese a trasformarsi e a raggiungere l&rsquo;eccellenza in un ambiente inclusivo, collaborativo e innovativo.<br \/>La tua missione come Consulente Clienti per la Vendita Telefonica<\/p>\\n<p><br \/>In qualit&agrave; di Consulente Clienti per la Vendita Telefonica, avrai un ruolo chiave :<\/p>\\n<ul>\\n<li>\\n<p><strong>Rispondere alle richieste dei clienti<\/strong>: Garantire un&rsquo;assistenza di qualit&agrave; tramite telefono, email e chat nel rispetto degli standard di servizio.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Gestire reclami e segnalazioni<\/strong>: Identificare le problematiche e fornire soluzioni adeguate per assicurare la soddisfazione del cliente.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fidelizzare la clientela<\/strong>: Offrire risposte personalizzate e un supporto efficace per consolidare il rapporto con il cliente.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuire alle performance del servizio<\/strong>: Condividere insight e feedback per migliorare continuamente la qualit&agrave; operativa.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Cosa ti offriamo<\/strong><\/p>\\n<p><br \/>In Concentrix valorizziamo il potenziale di ognuno, con opportunit&agrave; su misura e una retribuzione adeguata alla tua esperienza, che tu sia un profilo junior motivato o un esperto nella vendita diretta.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Una retribuzione interessante e personalizzata secondo il tuo livello di esperienza<\/p>\\n<p>&nbsp;<\/p>\\n<p>Oltre allo stipendio fisso, potrai beneficiare di bonus eccezionali :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Formazione retribuita a partire dal primo mese.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus illimitati in base al raggiungimento degli obiettivi.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus linguistico dedicato ai nostri Game-Changers multilingue.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus di regolarit&agrave; dal 12&deg; mese e incentivi legati alla performance.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus speciale per l&rsquo;A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Numerosi vantaggi aggiuntivi :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Assicurazione sanitaria vantaggiosa e fondo pensione dopo un anno.<\/p>\\n<\/li>\\n<li>\\n<p>Consultazioni di telemedicina gratuite 7 giorni su 7 per tutta la famiglia.<\/p>\\n<\/li>\\n<li>\\n<p>Orari flessibili con possibilit&agrave; di smart working dopo il periodo di integrazione.<\/p>\\n<\/li>\\n<li>\\n<p>Accesso gratuito alle palestre aziendali e convenzioni con asili nido.<\/p>\\n<\/li>\\n<li>\\n<p>Formazione continua per sviluppare le tue competenze e acquisire nuove conoscenze legate al ruolo.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Un ambiente di lavoro dinamico :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Animazioni a tema e regali durante tutto l&rsquo;anno per rafforzare lo spirito di squadra.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Il profilo dei nostri Game-Changers<\/strong><br \/>Cerchiamo talenti che :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Parlano perfettamente italiano, scritto e parlato. La conoscenza del francese &egrave; un plus apprezzato. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Possiedono ottime capacit&agrave; comunicative, sono organizzati, autonomi e proattivi. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Hanno familiarit&agrave; con gli strumenti digitali e sono naturalmente curiosi nell&rsquo;adottare nuove tecnologie. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Affrontano le sfide con entusiasmo e sono appassionati alla soddisfazione del cliente. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Il nostro processo di selezione<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Test online (1h) :<\/strong> Dopo aver ricevuto la tua candidatura, ti invieremo un&rsquo;email con l&rsquo;invito a sostenere dei test online. Queste valutazioni interattive valorizzano le tue competenze linguistiche, tecniche e personali. Un passaggio fondamentale per far emergere il tuo potenziale!<\/p>\\n<\/li>\\n<li>\\n<p><strong>Colloquio telefonico : <\/strong>Una conversazione esplorativa con un membro del team recruiting per conoscerci meglio e verificare la compatibilit&agrave; del tuo profilo.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Colloquio in presenza :<\/strong> Un&rsquo;intervista approfondita per validare le tue competenze e allineare le tue aspirazioni alla nostra cultura.<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>Pronto\/a ad accettare la sfida? Unisciti all&rsquo;avventura Concentrix, dove innovazione ed eccellenza si incontrano!<\/strong> \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-255\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-03T14:14:39.800+02:00\",\"created_at\":\"2026-05-06T15:02:47.846+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTU?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTU\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"1995\",\"campaign_id\":\"254\",\"campaign_title\":\"R1674388 \\tConseiller Client (F\/H) - Assistance Technique - Agadir - Fran\u00e7ais \/ Anglais (permanente)\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Assistance Technique - Agadir - Fran\u00e7ais \/ Anglais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client Technique<\/strong><\/p>\\n<p>En tant que Conseiller Client Technique, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li>\\n<p><strong>R&eacute;pondant aux demandes clients avec pr&eacute;cision<\/strong> : Traiter les appels entrants pour r&eacute;pondre aux questions et r&eacute;soudre les probl&eacute;matiques techniques, tout en garantissant un suivi rigoureux.<\/p>\\n<\/li>\\n<li>\\n<p><strong>R&eacute;solvant les probl&egrave;mes techniques efficacement<\/strong> : Analyser les besoins des clients, identifier les solutions adapt&eacute;es et guider les utilisateurs dans la r&eacute;solution de leurs probl&egrave;mes.<\/p>\\n<\/li>\\n<li>\\n<p><strong>D&eacute;montrant une aptitude technique avanc&eacute;e<\/strong> : Utiliser vos comp&eacute;tences pour comprendre et r&eacute;soudre des situations complexes, tout en adoptant les outils et technologies mis &agrave; disposition.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<ul>\\n<li>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Des avantages sociaux exceptionnels<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/p>\\n<\/li>\\n<li>\\n<p>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Un environnement de travail dynamique :<\/strong><\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l&rsquo;anglais, <\/strong>aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent d'excellentes comp&eacute;tences en communication<\/strong> : Sont clairs, p&eacute;dagogues et patients, avec une capacit&eacute; &agrave; expliquer des solutions techniques de mani&egrave;re accessible. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>D&eacute;montrent des aptitudes techniques solides<\/strong> : Ont une bonne compr&eacute;hension des outils digitaux, des syst&egrave;mes techniques, et une curiosit&eacute; pour apprendre rapidement de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Adoptent une approche structur&eacute;e et proactive<\/strong> : Sont organis&eacute;s, autonomes et capables de g&eacute;rer efficacement les priorit&eacute;s, m&ecirc;me sous pression. \u2699\ufe0f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><strong>1-Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/p>\\n<p><strong>2-&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p><strong>3-Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"MA-254\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-03T14:14:39.741+02:00\",\"created_at\":\"2026-05-06T14:58:22.872+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTQ\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"1996\",\"campaign_id\":\"253\",\"campaign_title\":\"R1674378 Conseiller Client (F\/H) - Service client - Agadir - Espagnol\/Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Asesor\/a de Atenci\u00f3n al Cliente (H\/M) \u2013 Servicio al Cliente \u2013 Agadir \u2013 Espa\u00f1ol\/Franc\u00e9s\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>&iexcl;&Uacute;nete a un equipo que convierte cada llamada en una oportunidad! \ud83c\udfaf<\/strong><\/p>\\n<p><strong>&iquest;Qui&eacute;nes somos?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix es una empresa internacional presente en m&aacute;s de 70 pa&iacute;ses. Somos expertos en la mejora de la experiencia del cliente y la optimizaci&oacute;n de procesos empresariales, ayudando a las empresas a transformarse y a alcanzar la excelencia en un entorno inclusivo, colaborativo e innovador.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tu misi&oacute;n como Asesor\/a de Servicio al Cliente<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Como Asesor\/a de Servicio al Cliente, desempe&ntilde;ar&aacute;s un papel fundamental al:<\/p>\\n<ul>\\n<li>\\n<p><strong>Responder a las necesidades de los clientes<\/strong> : Asegurar un servicio de calidad respondiendo preguntas por tel&eacute;fono, por correo electr&oacute;nico o por chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Resolver problemas<\/strong> : Identificar y gestionar solicitudes o reclamaciones para garantizar la satisfacci&oacute;n del cliente.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fidelizar a los clientes<\/strong> : Ofrecer soluciones personalizadas para fortalecer la confianza y la lealtad de los clientes.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuir a la mejora continua<\/strong> : Compartir las opiniones de los clientes para optimizar nuestros servicios y procesos.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Lo que te ofrecemos<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En Concentrix, damos prioridad a la valorizaci&oacute;n de nuestros talentos. Aqu&iacute; tienes los beneficios &uacute;nicos que ofrecemos para reconocer tu contribuci&oacute;n:<\/p>\\n<ul>\\n<li>\\n<p><strong>Una remuneraci&oacute;n atractiva con bonificaciones adicionales<\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Bonificaci&oacute;n de idioma para nuestros Game-Changers multiling&uuml;es.<\/p>\\n<\/li>\\n<li>\\n<p>Bonificaci&oacute;n de regularidad a partir del mes 12 y bonificaciones por rendimiento.<\/p>\\n<\/li>\\n<li>\\n<p>Bonificaci&oacute;n especial por A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li>\\n<p><strong>Excepcionales beneficios sociales<\/strong> :<\/p>\\n<ul>\\n<li>\\n<p>Seguro de salud ventajoso y pensi&oacute;n adicional despu&eacute;s de un a&ntilde;o.<\/p>\\n<\/li>\\n<li>\\n<p>Acceso gratuito a nuestro gimnasio.<\/p>\\n<\/li>\\n<li>\\n<p>Transporte asegurado para que llegues a tu lugar de trabajo de forma segura y sin complicaciones log&iacute;sticas.<\/p>\\n<\/li>\\n<li>\\n<p>Formaci&oacute;n continua para desarrollar tus habilidades y adquirir nuevos conocimientos adaptados al puesto.<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li>\\n<p><strong>Un entorno de trabajo din&aacute;mico<\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Actividades tem&aacute;ticas y regalos a lo largo del a&ntilde;o para fomentar el esp&iacute;ritu de equipo.<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>El perfil de nuestros Game-Changers<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Buscamos talentos que:<\/p>\\n<ul>\\n<li>\\n<p><strong>Dominen perfectamente el espa&ntilde;ol y el franc&eacute;s<\/strong> <strong>, tanto de forma escrita como oral<\/strong>, el conocimiento de ingl&eacute;s es un plus. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Tengan un excelente sentido de la comunicaci&oacute;n, sean organizados, aut&oacute;nomos y mantengan una actitud positiva. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Manejen herramientas digitales y muestren una curiosidad natural para adaptarse a nuevas tecnolog&iacute;as. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Acepten desaf&iacute;os con entusiasmo y tengan pasi&oacute;n por la satisfacci&oacute;n del cliente. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Nuestro proceso de selecci&oacute;n<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pruebas en l&iacute;nea (1h)<\/strong>: Una vez recibida tu candidatura, recibir&aacute;s un correo electr&oacute;nico con una invitaci&oacute;n para participar en una serie de pruebas en l&iacute;nea. Estas evaluaciones interactivas est&aacute;n dise&ntilde;adas para valorar tus habilidades ling&uuml;&iacute;sticas, t&eacute;cnicas y tu personalidad. &iexcl;Un paso clave para entender mejor tu potencial y destacarte!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Entrevista telef&oacute;nica<\/strong>: Una conversaci&oacute;n exploratoria con un miembro de nuestro equipo de reclutamiento para conocer Concentrix y confirmar si tu perfil es adecuado para nosotros.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Entrevista presencial<\/strong>: Una conversaci&oacute;n m&aacute;s profunda para validar tus habilidades y alinear tus ambiciones con nuestra cultura empresarial.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&iquest;Est&aacute;s listo para asumir el desaf&iacute;o? &iexcl;&Uacute;nete a la aventura de Concentrix, donde la innovaci&oacute;n y la excelencia se encuentran! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-253\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-03T14:14:39.671+02:00\",\"created_at\":\"2026-05-06T14:26:13.149+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTM?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTM\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"1997\",\"campaign_id\":\"252\",\"campaign_title\":\"R1674373 Conseiller Client (F\/H) - Service client - Agadir - Allemand\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater (m\/w\/) \u2013 Kundenservice \u2013 Agadir \u2013 Deutsch\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Schlie\u00dfen Sie sich einem Team an, das jeden Anruf in eine Chance verwandelt! \ud83c\udfaf\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Wer sind wir?<\/strong><\/p>\\n<p>Concentrix ist ein internationales Unternehmen, das in mehr als 70 L&auml;ndern vertreten ist. Wir sind f&uuml;hrend in der Verbesserung der Kundenerfahrung und der Optimierung von Gesch&auml;ftsprozessen und helfen Unternehmen, sich zu transformieren und Exzellenz in einer inklusiven, kollaborativen und innovativen Umgebung zu erreichen.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre Aufgabe als Kundenservice-Berater\/in<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Als Kundenservice-Berater\/in spielen Sie eine wesentliche Rolle, indem Sie:<\/p>\\n<ul>\\n<li>\\n<p><strong>Die Bed&uuml;rfnisse der Kunden beantworten<\/strong>: Sicherstellung eines qualitativ hochwertigen Service, indem Sie Fragen per Telefon, E-Mail oder Chat beantworten.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Probleme l&ouml;sen<\/strong>: Identifizierung und Bearbeitung von Anfragen oder Beschwerden, um die Kundenzufriedenheit zu gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Kunden betreuen<\/strong>: Bereitstellung ma&szlig;geschneiderter L&ouml;sungen, um das Vertrauen und die Loyalit&auml;t der Kunden zu st&auml;rken.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Zur kontinuierlichen Verbesserung beitragen<\/strong>: Teilen von Kundenfeedback, um unsere Dienstleistungen und Prozesse zu optimieren.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Was wir Ihnen bieten<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Bei Concentrix legen wir gro&szlig;en Wert auf die Wertsch&auml;tzung unserer Talente. Hier sind die einzigartigen Vorteile, die wir anbieten, um Ihren Beitrag anzuerkennen:<\/p>\\n<ul>\\n<li>\\n<p><strong>Attraktive Verg&uuml;tung mit zus&auml;tzlichen Boni<\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Sprachbonus f&uuml;r unsere multilingualen Game-Changer.<\/p>\\n<\/li>\\n<li>\\n<p>Regelm&auml;&szlig;igkeitsbonus ab dem 12. Monat und leistungsorientierte Pr&auml;mien.<\/p>\\n<\/li>\\n<li>\\n<p>Sonderbonus zu A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li>\\n<p><strong>Hervorragende Sozialleistungen<\/strong>:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Vorteilhafte Krankenversicherung und Zusatzrente nach einem Jahr.<\/p>\\n<\/li>\\n<li>\\n<p>Kostenloser Zugang zu unserem Fitnessstudio.<\/p>\\n<\/li>\\n<li>\\n<p>Sicherer Transport zu Ihrem Arbeitsplatz ohne logistische H&uuml;rden.<\/p>\\n<\/li>\\n<li>\\n<p>Kontinuierliche Weiterbildung, um Ihre F&auml;higkeiten zu entwickeln und neue, jobgerechte Kenntnisse zu erwerben.<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li>\\n<p><strong>Dynamische Arbeitsumgebung<\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Thematische Veranstaltungen und Geschenke im Laufe des Jahres zur F&ouml;rderung des Teamgeistes.<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Das Profil unserer Game-Changer<\/strong><\/p>\\n<p>Wir suchen Talente, die:<\/p>\\n<ul>\\n<li>\\n<p><strong>Perfekt Deutsch sprechen und schreiben<\/strong>, Englischkenntnisse sind von Vorteil. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber ausgezeichnete Kommunikationsf&auml;higkeiten verf&uuml;gen, gut organisiert, selbstst&auml;ndig sind und eine positive Einstellung haben. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Digitale Werkzeuge beherrschen und eine nat&uuml;rliche Neugier zeigen, um neue Technologien zu adaptieren. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Herausforderungen mit Begeisterung annehmen und eine Leidenschaft f&uuml;r Kundenzufriedenheit haben. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Unser Rekrutierungsprozess<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Online-Tests (1h)<\/strong>: Nach Eingang Ihrer Bewerbung erhalten Sie eine E-Mail mit einer Einladung, an einer Reihe von Online-Tests teilzunehmen. Diese interaktiven Bewertungen sollen Ihre sprachlichen, technischen F&auml;higkeiten sowie Ihre Pers&ouml;nlichkeit bewerten. Ein entscheidender Schritt, um Ihr Potenzial besser zu verstehen und sich abzuheben!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Telefonisches Gespr&auml;ch<\/strong>: Ein erstes Gespr&auml;ch mit einem Mitglied unseres Rekrutierungsteams, um Concentrix kennenzulernen und zu pr&uuml;fen, ob Ihr Profil zu uns passt.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Vor-Ort-Interview<\/strong>: Ein ausf&uuml;hrliches Gespr&auml;ch zur Validierung Ihrer F&auml;higkeiten und zur Abstimmung Ihrer Ambitionen mit unserer Unternehmenskultur.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Bereit, die Herausforderung anzunehmen? Schlie&szlig;en Sie sich dem Concentrix-Abenteuer an, wo Innovation und Exzellenz aufeinandertreffen! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-252\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-03T14:14:39.613+02:00\",\"created_at\":\"2026-05-06T14:10:37.357+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTI?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTI\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"1998\",\"campaign_id\":\"248\",\"campaign_title\":\"R1674366 Conseiller Client (F\/H) - Service Client - Agadir - Fran\u00e7ais\/Anglais (permanente)\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service Client - Agadir - Fran\u00e7ais\/Anglais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client Service Client<\/strong><\/p>\\n<p>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li>\\n<p><strong>R&eacute;pondant aux besoins des clients :<\/strong> Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>R&eacute;solvant les probl&egrave;mes :<\/strong> Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fid&eacute;lisant les clients :<\/strong> Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuant &agrave; l&rsquo;am&eacute;lioration continue :<\/strong> Partager les retours des clients pour optimiser nos services et processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. 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Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/p>\\n<p><strong>2- &Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p><strong>3- Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"MA-248\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-03T14:14:39.393+02:00\",\"created_at\":\"2026-05-06T13:47:12.133+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDg\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"1999\",\"campaign_id\":\"247\",\"campaign_title\":\"R1674336 Conseiller Client (F\/H) - Service Client - Agadir - Fran\u00e7ais\u00a0\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service Client - Agadir - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client Service Client<\/strong><\/p>\\n<p>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li>\\n<p><strong>R&eacute;pondant aux besoins des clients :<\/strong> Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>R&eacute;solvant les probl&egrave;mes :<\/strong> Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fid&eacute;lisant les clients :<\/strong> Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuant &agrave; l&rsquo;am&eacute;lioration continue :<\/strong> Partager les retours des clients pour optimiser nos services et processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. 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Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/p>\\n<p><strong>2- &Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p><strong>3- Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"MA-247\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-03T14:14:39.327+02:00\",\"created_at\":\"2026-05-06T13:18:17.036+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDc?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDc\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"2000\",\"campaign_id\":\"246\",\"campaign_title\":\"R1674325 Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Agadir - Fran\u00e7ais (permanente) (Ouverte)\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Agadir - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p><strong>Concentrix<\/strong> est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ta mission en tant que Conseiller(e) Client en T&eacute;l&eacute;vente<\/strong><\/p>\\n<p>En tant que Conseiller(e) Client T&eacute;l&eacute;vente, tu joueras un r&ocirc;le essentiel :<\/p>\\n<ul>\\n<li>\\n<p><strong>En promouvant des produits ou services de nos clients <\/strong>:&nbsp; Identifier et r&eacute;pondre avec pr&eacute;cision aux besoins des clients afin de leur offrir des solutions sur mesure.<\/p>\\n<\/li>\\n<li>\\n<p><strong>En n&eacute;gociant et fid&eacute;lisant<\/strong> :&nbsp; Transformer chaque interaction en opportunit&eacute;, conclure des ventes et b&acirc;tir des relations durables.<\/p>\\n<\/li>\\n<li>\\n<p><strong>En boostant la performance collective<\/strong> :&nbsp; Partager tes id&eacute;es et contribuer activement &agrave; l&rsquo;optimisation continue de nos processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez <strong>Concentrix<\/strong>, nous valorisons le potentiel de chacun en proposant des opportunit&eacute;s sur mesure, avec une r&eacute;mun&eacute;ration ajust&eacute;e &agrave; ton exp&eacute;rience, que tu sois d&eacute;butant(e) motiv&eacute;(e) , ou expert(e) &nbsp;en vente directe.<\/p>\\n<p>Voici les avantages uniques que nous proposons pour reconna&icirc;tre ta contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive et personnalis&eacute;e selon ton niveau d&rsquo;exp&eacute;rience&nbsp;:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un package de <strong>7100 DH<\/strong> d&egrave;s le premier mois si tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente.<\/p>\\n<\/li>\\n<li>\\n<p>Si tu es d&eacute;butant (e) , un <strong>package exceptionnel de 4600 DH<\/strong> t&rsquo;est propos&eacute;(e).<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>En plus de ta r&eacute;mun&eacute;ration, tu b&eacute;n&eacute;ficieras de primes exceptionnelles :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Formation r&eacute;mun&eacute;r&eacute;e d&egrave;s le 1er mois d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Prime illimit&eacute;e en fonction de l&rsquo;atteinte de tes objectifs.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>De nombreux avantages suppl&eacute;mentaires <\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Consultations t&eacute;l&eacute;m&eacute;decine gratuites disponibles 7j\/7 pour toute ta petite famille.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; nos salles de sport et offre de cr&egrave;ches d&rsquo;entreprises.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper tes comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Un environnement de travail dynamique<\/strong> :<\/p>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, qui sont organis&eacute;s(e), autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et qui sont passionn&eacute;s(e) par la satisfaction client. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><strong>Tests en ligne (1h)<\/strong> : Une fois ta candidature r&eacute;ceptionn&eacute;e, tu recevras un email t&rsquo;invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser tes comp&eacute;tences linguistiques, techniques, ainsi que ta personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre ton potentiel et te d&eacute;marquer !<\/p>\\n<p><strong>&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir <strong>Concentrix<\/strong> et confirmer l&rsquo;ad&eacute;quation de ton profil.<\/p>\\n<p><strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider tes comp&eacute;tences et aligner tes ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t(e) &agrave; relever le d&eacute;fi ? <\/strong>Rejoins l&rsquo;aventure <strong>Concentrix<\/strong>, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"MA-246\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-03T14:14:39.266+02:00\",\"created_at\":\"2026-05-06T13:07:26.975+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDY?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDY\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"1821\",\"campaign_id\":\"514\",\"campaign_title\":\"Enterprise \/ English \/ BM \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (English-speaking) - Rent-a-Car\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga District\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for a Renta-a-car in Braga, Portugal (On-Site),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist customers through multiple channels (email or phone) enthusiastically and professionally.<\/li>\\n<li>Attract potential customers by answering questions suggesting, and adding information about all services to meet the customer needs.<\/li>\\n<li>Gather information from new customers and insert it into the platform.<\/li>\\n<li>Process and respond to contact requests promptly.<\/li>\\n<li>Contribute to creating a commitment to our client's brand.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of English (C1 written and oral)<\/li>\\n<li>Have excellent communication and active listening skills<\/li>\\n<li>Have the ability to identify customers' needs and propose fast solutions<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Braga, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-514\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-16T00:59:05.494+01:00\",\"created_at\":\"2026-05-06T12:50:49.227+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1160\",\"campaign_id\":\"18338\",\"campaign_title\":\"Team Leader, Operations R1726453\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations (Comercial) - Unilingual\",\"street\":\"SLV San Salvador - Blvr. Sta. Elena\",\"address\":\"SLV San Salvador - Blvr. Sta. Elena\",\"city\":null,\"state\":\"San Salvador\",\"postal_code\":\"01502\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"El L\u00edder de Equipo de Operaciones es responsable de la supervisi\u00f3n diaria de un grupo de asociados del centro de llamadas. Este puesto garantiza el cumplimiento de las m\u00e9tricas de rendimiento mediante la capacitaci\u00f3n, la motivaci\u00f3n y la rendici\u00f3n de cuentas adecuadas.\",\"long_description\":\"<p><span><b>Funciones esenciales\/Responsabilidades principales<\/b><\/span><\/p><p><\/p><p><span>- Responsable de la supervisi\u00f3n diaria de un grupo de asociados del centro de llamadas, incluyendo la supervisi\u00f3n del trabajo y la asistencia, de acuerdo con la pol\u00edtica de la organizaci\u00f3n y los requisitos legales aplicables. - Capacitar eficazmente a los subordinados directos sobre su desempe\u00f1o de forma regular para garantizar que se cumplan las m\u00e9tricas de rendimiento, como m\u00ednimo una vez por semana. - Identificar problemas relacionados con el rendimiento, desarrollar un plan de acci\u00f3n para la mejora, implementar medidas correctivas, incluyendo el despido. - Garantizar que el servicio prestado a nuestros clientes cumpla con los indicadores Clave de Rendimiento (KPI) contractuales y las expectativas financieras. - Comunicar las expectativas a los empleados y proporcionar actualizaciones oportunas. - Proporcionar experiencia en la materia para la gesti\u00f3n de llamadas de clientes escaladas, seg\u00fan sea necesario. - Llevar a cabo reuniones de equipo para garantizar una comunicaci\u00f3n \u00e1gil de la informaci\u00f3n relevante y como un foro abierto para la aportaci\u00f3n. <\/span><\/p><p><span>- Programar y organizar las actividades del equipo. - Mantenerse al d\u00eda de los procesos, pol\u00edticas y procedimientos internos de trabajo.<\/span><\/p><p><span>- Asistir a la formaci\u00f3n de desarrollo de gerentes requerida. - Promover los valores de Concentrix a trav\u00e9s del comportamiento y la actitud, incluyendo la defensa de los miembros del equipo<\/span><\/p><p><b>\u00a0\u00a0<\/b><\/p><p><span><b>Perfil del candidato<\/b><\/span><\/p><p><\/p><p><span><b>-<\/b> Experiencia en ventas (minimo 1 a\u00f1o).<\/span><\/p><p><span>- Experiencia como supervisor (minimo 6 meses).<\/span><\/p><p><span>- Se prefiere t\u00edtulo de asociado en un campo relacionado con dos a cuatro a\u00f1os de experiencia relevante. <\/span><\/p><p><span>- Persona altamente motivada con habilidades para desarrollar y capacitar a los miembros del equipo para que alcancen las expectativas de rendimiento. <\/span><\/p><p><span>- Trabaja bien bajo presi\u00f3n y da seguimiento a los objetivos hasta su finalizaci\u00f3n. <\/span><\/p><p><span>- S\u00f3lidas habilidades de comunicaci\u00f3n, tanto escritas como verbales. <\/span><\/p><p><span>- Capacidad para liderar equipos en la realizaci\u00f3n de m\u00faltiples tareas, la priorizaci\u00f3n y el cumplimiento de los plazos de entrega. <\/span><\/p><p><span>- Capacidad para mentorizar, capacitar y orientar a un equipo de empleados. <\/span><\/p><p><span>- Disposici\u00f3n a trabajar con un horario flexible.<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><p><b>Pol\u00edticas internas de Plan Carrera<\/b><\/p><p>\u00b7 Los agentes del cambio deben contar con la aprobaci\u00f3n de su supervisor inmediato para solicitar la convocatoria.<\/p><p>\u00b7 Antig\u00fcedad requerida: 6 meses.<\/p><p>\u00b7 Rendimiento requerido: KPI u objetivos alcanzados en la unidad de negocio a la que pertenecen en el \u00faltimo trimestre (no promedio).<\/p><p>\u00b7 No deben tener medidas disciplinarias activas.<\/p><p>\u00b7 El candidato solo puede participar en un proceso a la vez.<\/p><p>\u00b7 Cumplir con las rutas de aprendizaje de la Universidad Corporativa.<\/p><p><\/p>\",\"ats_external_id\":\"R1726453\",\"location\":\"San Salvador\",\"job_type\":\"full_time\",\"salary\":\"600\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-05-29T08:03:26.983+08:00\",\"created_at\":\"2026-05-06T06:07:36.028+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODMzOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Team-Leader--Operations--Comercial----Unilingual_R1726453\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0bc6be3199f0000\",\"descriptor\":\"Onelink S.A. de C.V\",\"reference_id\":\"WSV03\",\"organization_reference_id\":\"WSV03\"},\"location\":{\"city\":null,\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\"01502\",\"primary_location\":{\"id\":\"SV-SAN-SANEL-01\",\"wid\":\"580a3f4cbe54101d4df3cb4c20130000\",\"descriptor\":\"SLV San Salvador - Blvr. Sta. Elena\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.archer1@concentrix.com\"},\"first_name\":\"Archer Mejia, Nicole Marie\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102589939\",\"wid\":\"da7d7d2449a210103b2cba5a17f60004\",\"descriptor\":\"Flavia Gonzalez Perez (102589939)\"},{\"id\":\"102598501\",\"wid\":\"da7d7d2449a2101031ba97a44e220000\",\"descriptor\":\"Rudy Romero Linares (102598501)\"},{\"id\":\"102600368\",\"wid\":\"da7d7d2449a210103188d8ece4ae0001\",\"descriptor\":\"Nicole Archer (102600368)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-371440\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Team-Leader--Operations--Comercial----Unilingual_R1726453\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Team-Leader--Operations--Comercial----Unilingual_R1726453\/apply\",\"job_requisition_id\":\"R1726453\"}],\"organizations\":[{\"wid\":\"9e7b1994399f103f8b1293f818530000\",\"descriptor\":\"W0ZSK5 P_Ficohsa   Sv\",\"reference_id\":\"W0ZSK5\",\"custom_reference_id\":\"W0ZSK5\",\"company_reference_id\":null},{\"wid\":\"a3072866d6ae103f8a69177609320000\",\"descriptor\":\"12524 - Ficohsa - WHONELINK352\",\"reference_id\":\"WHONELINK352\",\"custom_reference_id\":\"WHONELINK352\",\"company_reference_id\":null},{\"wid\":\"501a28cad1ad101ac0bc6be3199f0000\",\"descriptor\":\"Onelink S.A. de C.V\",\"reference_id\":\"WSV03\",\"custom_reference_id\":null,\"company_reference_id\":\"WSV03\"},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jonathan.orellana@concentrix.com\"},\"first_name\":\"Jonathan Orellana Hernandez (102601172)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1726453\",\"wid\":\"3483d6bd64131005610043ecc6690000\",\"descriptor\":\"Team Leader, Operations (Comercial) - Unilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"235\",\"campaign_id\":\"549\",\"campaign_title\":\"German | Customer Service | Athens | Customer Care Consultant (German Ad)\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Customer Care Consultant (m\/w\/d)\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">Stellenbeschreibung<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Wir suchen einen <strong>Customer Care Consultant (m\/w\/d)<\/strong> zur professionellen Betreuung von Kunden in einem dynamischen E-Commerce- und Technologieumfeld.&nbsp;<\/span><span data-contrast=\\\"auto\\\">Werde<\/span><span data-contrast=\\\"auto\\\">&nbsp;Teil unseres <strong>#GameChangers-Teams in Griechenland <\/strong>und&nbsp;<\/span><span data-contrast=\\\"auto\\\">bringe<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><span data-contrast=\\\"auto\\\">deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Kommunikationsst&auml;rke in einem internationalen Umfeld ein.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong>Warum&nbsp;du&nbsp;bei uns arbeiten&nbsp;solltest&nbsp;<\/strong><\/p>\\n<p><span data-contrast=\\\"auto\\\">Du&nbsp;bist<\/span><span data-contrast=\\\"auto\\\">&nbsp;begeistert davon, au&szlig;ergew&ouml;hnliche Kundenerlebnisse zu schaffen und Kunden dabei zu helfen, die passenden L&ouml;sungen zu finden? Dann&nbsp;<\/span><span data-contrast=\\\"auto\\\">werde Teil<\/span><span data-contrast=\\\"auto\\\">&nbsp;unseres offenen, multikulturellen <strong>#GameChangers-Teams bei Concentrix Griechenland<\/strong> und&nbsp;<\/span><span data-contrast=\\\"auto\\\">setze&nbsp;deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Deutschkenntnisse in einem modernen, schnelllebigen Umfeld ein.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Kein Tag ist wie der andere &ndash;&nbsp;<\/span><span data-contrast=\\\"auto\\\">du&nbsp;schaff<\/span><span data-contrast=\\\"auto\\\">st&nbsp;wertvolle und nachhaltige Kundenerlebnisse f&uuml;r eine Vielzahl von Kunden und einige der weltweit bekanntesten Marken.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong>Deine&nbsp;Aufgaben:&nbsp;<\/strong><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Professionelle und effiziente Bearbeitung von eingehenden Anrufen und Chat-Anfragen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Analyse und Bewertung der Kundenbed&uuml;rfnisse zur Sicherstellung einer hohen Zufriedenheit<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Aufbau vertrauensvoller Kundenbeziehungen durch offene und interaktive Kommunikation<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Bereitstellung von korrekten, vollst&auml;ndigen und zeitnahen Informationen mithilfe geeigneter Tools und Methoden<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Erreichung individueller und teambezogener Leistungsziele, einschlie&szlig;lich Call-Quoten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Pflege und Dokumentation von Kundeninteraktionen, Bearbeitung von Konten und Ablage von Unterlagen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Konsequente Einhaltung aller Kommunikationsrichtlinien, Prozesse und internen Vorgaben<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong>Dein&nbsp;Profil:&nbsp;<\/strong><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Flie&szlig;ende Deutschkenntnisse<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Erfahrung im Kundenservice oder als Client Service Representative<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Starke Kundenorientierung und Verst&auml;ndnis f&uuml;r unterschiedliches Kundenverhalten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Klare, professionelle Kommunikationsweise sowie Probleml&ouml;sungs- und aktives Zuh&ouml;ren-F&auml;higkeiten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Sehr gute schriftliche Kommunikationsf&auml;higkeiten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">F&auml;higkeit zu Multitasking, Priorisierung und Arbeiten in einem dynamischen, zielorientierten Umfeld<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Hohes Verantwortungsbewusstsein und Stolz auf die eigene Leistung und deren Beitrag zum Unternehmenserfolg<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong>Was wir bieten:&nbsp;<\/strong><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Unbefristeter Arbeitsvertrag<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attraktives Verg&uuml;tungspaket (14 Geh&auml;lter pro Jahr)<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">10 % monatlicher Leistungsbonus<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">T&auml;gliche Verpflegungspauschale &uuml;ber die Up Hellas Mastercard<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Private Krankenversicherung inkl. Zahnzusatzversicherung<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Internationale Karrierem&ouml;glichkeiten &uuml;ber das Concentrix International Mobility Program<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Mitarbeiterevents<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Kostenloses Fitnessstudio, Wellbeing-Aktivit&auml;ten und ein Dachkino mit Blick auf die Akropolis<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Gemeinsame Mittagspausen in unserem neuen Restaurant<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">Du&nbsp;teilst<\/span><span data-contrast=\\\"auto\\\">&nbsp;unsere Werte Anerkennung, Integrit&auml;t, Zusammenhalt und Engagement und&nbsp;<\/span><span data-contrast=\\\"auto\\\">m&ouml;chte<\/span><span data-contrast=\\\"auto\\\">st&nbsp;gemeinsam mit uns den &bdquo;Wow-Effekt&ldquo; schaffen? Entscheidend ist weniger&nbsp;<\/span><span data-contrast=\\\"auto\\\">dein<\/span><span data-contrast=\\\"auto\\\">&nbsp;beruflicher Hintergrund als vielmehr&nbsp;<\/span><span data-contrast=\\\"auto\\\">deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Motivation und Pers&ouml;nlichkeit, die&nbsp;<\/span><span data-contrast=\\\"auto\\\">dich<\/span><span data-contrast=\\\"auto\\\">&nbsp;zu einem wertvollen Teil unserer offenen Community machen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><em><span data-contrast=\\\"auto\\\">Bitte&nbsp;<\/span><\/em><em><span data-contrast=\\\"auto\\\">beachte:<\/span><\/em><em><span data-contrast=\\\"auto\\\">&nbsp;Nicht-EU-B&uuml;rger ben&ouml;tigen eine g&uuml;ltige Arbeitserlaubnis f&uuml;r Griechenland.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\"><strong>Concentrix Griechenland<\/strong> ist ein Arbeitgeber der Chancengleichheit.<\/span>&nbsp;<br \/><span data-contrast=\\\"auto\\\">Vielfalt wird als zentrale St&auml;rke betrachtet &ndash; unabh&auml;ngig von Geschlecht, Alter, Religion, ethnischer Herkunft oder anderen gesetzlich gesch&uuml;tzten Merkmalen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"GR-549\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-24T11:22:16.158+03:00\",\"created_at\":\"2026-05-05T13:09:07.905+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"retail\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"536\",\"campaign_id\":\"208\",\"campaign_title\":\"NL - Ayvens - Groningen \",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker Ayvens Groningen \",\"street\":null,\"address\":null,\"city\":\"Groningen\",\"state\":\"Groningen\",\"postal_code\":null,\"region\":\"Groningen\",\"country\":\"Netherlands\",\"short_description\":\"Wij zoeken jou voor ons Ayvens team! \",\"long_description\":\"<p aria-level=\\\"1\\\"><strong><span data-contrast=\\\"none\\\">Klantenservicemedewerker&nbsp;Ayvens&nbsp;<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:480,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Ervaar de kracht van een game-changing&nbsp;carri&egrave;re<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Ben&nbsp;jij&nbsp;op&nbsp;zoek&nbsp;naar&nbsp;jouw&nbsp;volgende&nbsp;stap?&nbsp;Wij&nbsp;zijn&nbsp;een&nbsp;wereldwijde&nbsp;leider&nbsp;op het&nbsp;gebied&nbsp;van&nbsp;technologie&nbsp;en&nbsp;services die de&nbsp;beste&nbsp;merken&nbsp;ter&nbsp;wereld&nbsp;versterkt,&nbsp;vandaag&nbsp;en&nbsp;in de&nbsp;toekomst.&nbsp;Wij&nbsp;helpen&nbsp;bekende&nbsp;merken&nbsp;hun&nbsp;bedrijf&nbsp;te&nbsp;verbeteren&nbsp;met&nbsp;technologie&nbsp;en&nbsp;ge&iuml;ntegreerde&nbsp;oplossingen&nbsp;in&nbsp;meer&nbsp;dan 70&nbsp;landen. We&nbsp;zijn&nbsp;er trots op&nbsp;dat&nbsp;we&nbsp;jaar&nbsp;na&nbsp;jaar&nbsp;erkend&nbsp;worden&nbsp;met&nbsp;prijzen&nbsp;als&nbsp;\\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\"&nbsp;en&nbsp;\\\"Best Company Culture\\\".&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Als je wilt&nbsp;groeien&nbsp;en&nbsp;ge&iuml;nspireerd&nbsp;wilt&nbsp;worden,&nbsp;maak&nbsp;je&nbsp;als&nbsp;klantenservicemedewerker&nbsp;deel&nbsp;uit&nbsp;van&nbsp;ons&nbsp;team van&nbsp;game-changers&nbsp;die de&nbsp;merken&nbsp;van de&nbsp;toekomst&nbsp;mogelijk&nbsp;maken&nbsp;op het&nbsp;gebied&nbsp;van&nbsp;technologie,&nbsp;financi&euml;n,&nbsp;reizen, mode,&nbsp;gezondheidszorg&nbsp;en&nbsp;nog&nbsp;veel&nbsp;meer.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Carri&egrave;re en persoonlijke ontwikkeling&nbsp;<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Wij&nbsp;geven&nbsp;jou&nbsp;de training&nbsp;en&nbsp;de&nbsp;nieuwste&nbsp;technologie&nbsp;om&nbsp;ervoor&nbsp;te&nbsp;zorgen&nbsp;dat&nbsp;jij&nbsp;kan&nbsp;slagen&nbsp;in&nbsp;jouw&nbsp;werk. Bij Concentrix is er&nbsp;echt&nbsp;een&nbsp;mogelijkheid&nbsp;om door&nbsp;te&nbsp;groeien&nbsp;binnen&nbsp;ons&nbsp;bedrijf.&nbsp;Daarom&nbsp;hebben&nbsp;we&nbsp;een&nbsp;reeks GRATIS e-learnings&nbsp;ontwikkeld&nbsp;om&nbsp;jouw&nbsp;carri&egrave;re&nbsp;op&nbsp;weg&nbsp;te&nbsp;helpen&nbsp;die je&nbsp;altijd&nbsp;al&nbsp;voor&nbsp;ogen&nbsp;hebt&nbsp;gehad.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Wat bieden wij jou&nbsp;<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In&nbsp;deze&nbsp;functie&nbsp;bieden&nbsp;we&nbsp;jou&nbsp;toffe&nbsp;voordelen&nbsp;die je&nbsp;helpen&nbsp;jouw&nbsp;leven&nbsp;verder&nbsp;vorm&nbsp;te&nbsp;geven:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"28\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Een&nbsp;startsalaris van &euro;15,28-&nbsp;bruto&nbsp;per&nbsp;uur;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><em><span data-contrast=\\\"none\\\">De&nbsp;mogelijkheid&nbsp;om&nbsp;jouw&nbsp;salaris&nbsp;inclusief&nbsp;vakantiegeld&nbsp;uit&nbsp;te&nbsp;betalen&nbsp;kan&nbsp;worden&nbsp;aangevraagd.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559685&quot;:720,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"28\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Een&nbsp;mooie&nbsp;pensioensregeling&nbsp;van 6,2%&nbsp;inclusief&nbsp;partner-&nbsp;en&nbsp;wezenpensioen;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"28\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">25&nbsp;verlofdagen&nbsp;op basis van&nbsp;een&nbsp;fulltime contract;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"28\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Een&nbsp;betaalde&nbsp;training van&nbsp;5&nbsp;werkdagen;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"28\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">De&nbsp;mogelijkheid&nbsp;om 50\/50&nbsp;thuis&nbsp;en&nbsp;op&nbsp;kantoor&nbsp;te&nbsp;werken;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"28\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Ruimte&nbsp;om&nbsp;jezelf&nbsp;verder&nbsp;te&nbsp;ontwikkelen&nbsp;en&nbsp;door&nbsp;te&nbsp;groeien&nbsp;binnen&nbsp;ons&nbsp;bedrijf.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Wat je in deze functie gaat doen&nbsp;<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Voor&nbsp;Ayvens&nbsp;beantwoord&nbsp;jij&nbsp;de&nbsp;vragen&nbsp;van&nbsp;huidige&nbsp;en&nbsp;toekomstige&nbsp;leaserijders!&nbsp;Dit&nbsp;zorgt&nbsp;ervoor&nbsp;dat&nbsp;de&nbsp;werkzaamheden&nbsp;afwisselend&nbsp;en&nbsp;uitdagend&nbsp;kunnen&nbsp;zijn. Het&nbsp;succes&nbsp;van&nbsp;Leaseplan&nbsp;hangt&nbsp;af&nbsp;van het&nbsp;vertrouwen&nbsp;dat&nbsp;in hen&nbsp;wordt&nbsp;gesteld&nbsp;door&nbsp;klanten,&nbsp;werknemers,&nbsp;aandeelhouders,&nbsp;leveranciers&nbsp;en&nbsp;de&nbsp;maatschappij&nbsp;in het&nbsp;algemeen.&nbsp;Leaseplan&nbsp;streeft&nbsp;dan&nbsp;ook&nbsp;naar&nbsp;een&nbsp;goede,&nbsp;fijne&nbsp;en&nbsp;bovenal&nbsp;makkelijke&nbsp;communicatie&nbsp;en&nbsp;relatie&nbsp;met de&nbsp;leaserijders. Hier&nbsp;zijn&nbsp;wij,&nbsp;wie&nbsp;weet&nbsp;ook&nbsp;jij,&nbsp;een&nbsp;belangrijk&nbsp;onderdeel&nbsp;van&nbsp;omdat&nbsp;wij&nbsp;een&nbsp;breed scala&nbsp;aan&nbsp;vragen&nbsp;van&nbsp;leaserijders&nbsp;beantwoorden.\u202f<\/span>&nbsp;<br \/><span data-contrast=\\\"none\\\">Het&nbsp;aanvragen&nbsp;van&nbsp;een&nbsp;VOG is&nbsp;verplicht.&nbsp;Deze&nbsp;moet&nbsp;binnen&nbsp;zes&nbsp;weken&nbsp;aangeleverd&nbsp;zijn.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Wat wij van&nbsp;jou&nbsp;vragen<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Alle&nbsp;game-changers&nbsp;zijn&nbsp;bij&nbsp;ons&nbsp;welkom, wat&nbsp;voor&nbsp;achtergrond&nbsp;je&nbsp;ook&nbsp;hebt&nbsp;en&nbsp;de&nbsp;nieuwsgierigheid&nbsp;en&nbsp;bereidbaarheid&nbsp;hebt&nbsp;om&nbsp;te&nbsp;leren.&nbsp;Jouw&nbsp;talent om&nbsp;anderen&nbsp;te&nbsp;helpen&nbsp;en&nbsp;verder&nbsp;te&nbsp;gaan&nbsp;dan WOW past&nbsp;precies&nbsp;bij&nbsp;wat we&nbsp;doen&nbsp;en&nbsp;wie&nbsp;we&nbsp;zijn.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Concentrix is&nbsp;een&nbsp;geweldige&nbsp;match&nbsp;als&nbsp;je:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"29\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">minimaal&nbsp;20-28&nbsp;uur&nbsp;beschikbaar&nbsp;bent om&nbsp;te&nbsp;kunnen&nbsp;werken;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"29\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">beschikbaar&nbsp;bent&nbsp;voor&nbsp;een&nbsp;fulltime training van&nbsp;1&nbsp;week;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"29\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">vloeiend&nbsp;Nederlands&nbsp;en&nbsp;Engels&nbsp;kunt&nbsp;spreken&nbsp;en&nbsp;schrijven;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"29\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">uitstekend&nbsp;kunt&nbsp;schakelen&nbsp;tussen&nbsp;meerdere&nbsp;systemen&nbsp;op de computer.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"none\\\">Als je&nbsp;denkt&nbsp;dat&nbsp;je&nbsp;niet&nbsp;aan&nbsp;alle&nbsp;voorwaarden&nbsp;voldoet,&nbsp;moedigen&nbsp;we je&nbsp;aan&nbsp;om&nbsp;toch&nbsp;te&nbsp;solliciteren. We&nbsp;doen&nbsp;ons&nbsp;best om je&nbsp;aan&nbsp;de&nbsp;juiste&nbsp;baan&nbsp;te&nbsp;helpen, of&nbsp;dat&nbsp;nu&nbsp;deze&nbsp;of&nbsp;een&nbsp;andere&nbsp;functie&nbsp;is.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Cre&euml;er de beste versie van jezelf!<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Als&nbsp;dit&nbsp;voelt&nbsp;als&nbsp;de&nbsp;perfecte&nbsp;stap&nbsp;in je&nbsp;carri&egrave;re, dan&nbsp;horen&nbsp;we&nbsp;graag&nbsp;van je.&nbsp;Solliciteer&nbsp;vandaag&nbsp;nog&nbsp;en&nbsp;ontdek&nbsp;waarom&nbsp;meer&nbsp;dan 440.000&nbsp;game-changers&nbsp;over de hele&nbsp;wereld&nbsp;Concentrix&nbsp;hun&nbsp;\\\"employer of choice\\\"&nbsp;noemen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Solliciteer direct!<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Klik&nbsp;op&nbsp;onderstaande&nbsp;knop om direct&nbsp;te&nbsp;solliciteren&nbsp;of neem&nbsp;voor&nbsp;meer&nbsp;informatie&nbsp;contact op met&nbsp;Shannon Kuiper:&nbsp;shannon.kuiper@concentrix.com &ndash; 06-20465807.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Concentrix&nbsp;is een werkgever die gelijke kansen biedt&nbsp;<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">We&nbsp;zijn&nbsp;trots op&nbsp;onze&nbsp;eenheid&nbsp;als&nbsp;&eacute;&eacute;n&nbsp;wereldwijd&nbsp;team,&nbsp;&eacute;&eacute;n&nbsp;bedrijf. We&nbsp;streven&nbsp;naar&nbsp;gelijke&nbsp;arbeidskansen&nbsp;voor&nbsp;alle&nbsp;kandidaten&nbsp;en&nbsp;een&nbsp;werkomgeving&nbsp;zonder&nbsp;discriminatie&nbsp;en&nbsp;intimidatie. Al&nbsp;onze&nbsp;wervingspraktijken&nbsp;zijn&nbsp;gebaseerd&nbsp;op&nbsp;zakelijke&nbsp;behoeften,&nbsp;functievereisten&nbsp;en&nbsp;professionele&nbsp;kwalificaties,&nbsp;zonder&nbsp;rekening&nbsp;te&nbsp;houden&nbsp;met&nbsp;ras,&nbsp;leeftijd,&nbsp;geslachtsidentiteit,&nbsp;seksuele&nbsp;geaardheid,&nbsp;religie,&nbsp;etniciteit,&nbsp;gezins- of&nbsp;ouderschapsstatus,&nbsp;nationale&nbsp;afkomst, handicap of&nbsp;enige&nbsp;andere&nbsp;classificatie&nbsp;die&nbsp;wordt&nbsp;beschermd&nbsp;door de&nbsp;toepasselijke&nbsp;nationale&nbsp;wetgeving.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"NL-208\",\"location\":\"Groningen, Groningen\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-05T10:56:29.070+02:00\",\"created_at\":\"2026-05-05T12:57:40.963+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDg?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"1822\",\"campaign_id\":\"496\",\"campaign_title\":\"DG \/ Portuguese \/ BM \/ Porto \",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative (Portuguese-speaking) - Insurance Company\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Sales Development Representative in Porto, Portugal (On-Site)<\/strong>&nbsp;you will act as a Sales Agent for one of our clients with a focus on understanding our customer needs and persistence on following up with leads and converting them into sales.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Selling premium insurance for a world renowned brand to existing and new customers<\/li>\\n<li>Being a loyal advocate for the brand supporting customers to understand the benefits of the insurance services available<\/li>\\n<li>Able to give piece of mind and security to loyal and new customers<\/li>\\n<li>Excellent motivation, high work ethics and a constant desire to not give up<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Portuguese (written and oral) and fluent in English (B2)<\/li>\\n<li>Prior experience on outbound sales, D2D, contact center or BPO<\/li>\\n<li>Resilience to objections and ability to overcome customer concerns and to work in a target-driven environment<\/li>\\n<li>Ability to engage customers in a friendly and professional manner, build rapport and establish trust<\/li>\\n<li>Strong persuasion and negotiation skills to effectively convince customers to purchase insurance<\/li>\\n<li>Ability to self motivate<\/li>\\n<li>Empathy and patience to understand customer needs and provide appropriate solutions<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-496\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T00:59:06.842+01:00\",\"created_at\":\"2026-05-05T11:26:36.032+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OTY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1619\",\"campaign_id\":\"459\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1727555\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Danish-speaking) - On site - Media Industry BP01\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\".\",\"long_description\":\"<p>Er du skarp til at levere kundeservice og har du sans for mersalg? Bliv kundeservicer&aring;dgiver for Bonnier i Malaga!&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>I vores Bonnier afdeling i <strong>Benalmadena <\/strong>st&aring;r vi for serviceoplevelsen til vores glade abonnementer. Vi er et af Nordens mest kendte mediebrands...&nbsp;<\/p>\\n<p>Blandt andet Illustreret Videnskab, Historie, og Bo Bedre. Vi har fokus p&aring; specialmedier, og vi l&oslash;ser vores kunders udfordringer, samt skr&aelig;ddersyer specialtilbud for at forbedre deres oplevelse.&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>Din prim&aelig;re arbejdsopgave som kundeservecemedarbejder vil v&aelig;re, at h&aring;ndtere indg&aring;ende opkald fra kunder, hvor du bl.a hj&aelig;lper med leverance, betaling samt diverse l&oslash;sninger. Det er vigtigt, at du lytter til vores kunder. Du skal v&aelig;re nysgerrig omkring indholdet i vores blade, for at v&aelig;re s&aring; proaktiv og im&oslash;dekommende som muligt. Vi bel&oslash;nner vores trofaste kunder med skr&aelig;ddersyede tilbud, hvilket du skal f&oslash;le, som noget helt naturligt.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>&Oslash;nsker du en arbejsdag indenfor kundeservice, hvor hver dag er forskellig?&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Medens du ikke h&aring;ndterer indg&aring;ende opkald samt diverse kontoropgaver, s&aring; vil der v&aelig;re tid til, at du fordyber dig i Bonniers produkter. Det er en stor del af rollen, at man besidder en nysgerrighed og nyder at l&aelig;se de mange forskellige magasiner. Vi holder os ikke til drejeb&oslash;ger samt manuskripter, s&aring; man skal v&aelig;re kreativ for at hj&aelig;lpe kunden bedst muligt.&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>Du vil blive en del af et lille, kompetent, og hyggeligt team, hvor der altid er god stemning! Du vil udvikle dine kommunikative kompetencer og samtidig opn&aring; en bred viden. Vi p&aring;sk&oslash;nner altid et godt stykke arbejde. Vi s&oslash;rger for du bliver udfordret i rollen. Kvaliteten af dit arbejde vil direkte afspejles af afdelingens og din individuelle m&aring;l, og vi vil altid hj&aelig;lpe hinanden med at levere god service. Du har mulighed for selv at p&aring;virke din l&oslash;n gennem provision!&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>Du skal have interesse for mersalg til vores trofaste kunder, s&aring; de ikke g&aring;r glip af vores gode tilbud.&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>Som person er du en...&nbsp;<\/p>\\n<p>-&nbsp; som &oslash;nsker at give den bedste kundeserviceoplevelse&nbsp;<\/p>\\n<p>-&nbsp; der str&aelig;ber efter resultater &ndash; du er engageret, ambiti&oslash;s, og m&aring;lrettet omkring dit arbejde&nbsp;<\/p>\\n<p>-&nbsp; som nyder at t&aelig;nke logisk, ud af boksen, og tager gerne imod en udfordring&nbsp;<\/p>\\n<p>-&nbsp; du taler og skriver flydende dansk, samt kundskab i engelsk korrespondance&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>Vi tilbyder uddannelsesprogram inden for salg, kundepleje og personlig udvikling og...&nbsp;<\/p>\\n<p>- Attraktiv l&oslash;npakke med grundl&oslash;n og provision uden tag&nbsp;<\/p>\\n<p>- Betalt tr&aelig;ning gennem hele forl&oslash;bet, samt mentorforl&oslash;b i de f&oslash;rste 3 m&aring;neder&nbsp;<\/p>\\n<p>- Mulighed for selv at forme din karriere hos Webhelp&nbsp;<\/p>\\n<p>- Et modent og seri&oslash;st team i hjertet af Benalm&aacute;dena&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>Mulighed for at arbejde hjemmefra i Spanien en del af arbejdstiden efter opl&aelig;ringsperioden.&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>START: Tiltr&aelig;delse hurtigst muligt&nbsp;<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>ARBEJDSTIDER: Mandag-Torsdag 9-17 og Fredag 9-16 (39 timer \/ uge). 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This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as an <b>Account Manager Executive,<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As an<b> Account Manager Executive<\/b> on our team, you will:\u00a0\u00a0\u00a0<\/p><p>- Focus on developing and closing opportunities with both new and existing customers, driving acquisition, retention, and growth across mid-sized accounts.<br \/>- Own the overall account strategy and sales execution.<br \/>- Systematically qualify customer potential and address whitespace opportunities across the full product portfolio.<br \/>- Collaborate closely with the Channel team (PBM, iPBM, Proximity) to align account strategies.<br \/>- Drive PC&#43;&#43; Sales (including Headsets, Displays, and Care Packs) as well as Print Transactional Sales.<br \/>- Lead the solution-building process and engage pooled central inside sales specialists and presales experts when needed.<br \/>- Identify and engage new contacts within assigned accounts, elevate relationships across the full portfolio, and manage structured communications based on strategic sequencing.<br \/>- Own opportunity identification, qualification, and management. Proactively hunt within low or no SOW accounts.<br \/>- Coordinate with in-market technical consultants to provide expert support when required.<br \/>- Support or lead project management efforts, own pricing discussions, ensure compliance with global pricing guidelines, and manage negotiations and sales closure with a focus on profitability.<br \/>- Support renewals and post-sales activities in partner-led opportunities, offering guidance on cross-sell and upsell strategies based on customer needs, and ensuring an outstanding customer experience.<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix<\/b> is a great match if you:\u00a0\u00a0\u00a0<\/p><p>- Are proficient or bilingual in German with advanced English level\u00a0<br \/>- Have proven ability to self-prospect via cold outreach using multiple contact tools.<br \/>- Are skilled in building strong relationships with decision-makers.<br \/>- Are capable of navigating complex organizations to identify expansion opportunities.<br \/>- Are experienced in leading meetings with IT and Procurement stakeholders.<br \/>- Have strong business acumen with the ability to develop long-term growth strategies.<br \/>- Have analytical mindset to identify key business challenges and propose actionable solutions.<br \/>- have ability to manage the end-to-end sales process for transactional and, in selected cases, contractual opportunities.<br \/>- Have 1\u20133 years of relevant industry sales experience.<br \/>- Enjoy working in a fast-paced, multicultural environment.<br \/>- Are passionate about technology, customer relationships, and business growth.<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In this role, we offer benefits that help support your<b> unique lifestyle:\u00a0\u00a0\u00a0<\/b><\/p><p>- Full-time, permanent contract, 39 hours\/week: Monday to Friday 09:00 to 18:00\u00a0<br \/>- Base salary of 20,976 euros gross\/year &#43; up to 7,400 euros gross\/year in bonus &#43; private medical insurance<br \/>- Location at either our <b>Barcelona or Valencia<\/b> office, with hybrid work options available after 2 months.<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0\u00a0\u00a0<\/b><\/p><p>\u00a0\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Moderador de Contenidos <\/strong><strong>en Oporto, Portugal (On-Site)<\/strong>, pondr&aacute;s en pr&aacute;ctica tus habilidades, apoyando diferentes &aacute;reas de redes sociales de nuestro cliente. Adem&aacute;s, ser&aacute;s una parte activa en garantizar el cumplimiento de las directrices del cliente, promoviendo y participando en la mejora continua de los servicios ofrecidos a todos los usuarios.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Moderador de Contenidos, vas a:<\/p>\\n<ul>\\n<li>Desde el inicio, participar activamente en la b&uacute;squeda de iniciativas para mejorar el servicio y la experiencia global del usuario<\/li>\\n<li>Revisar, auditar y moderar contenidos generados por usuarios finales, incluyendo aspectos relacionados con derechos de autor<\/li>\\n<li>Desempe&ntilde;ar un papel activo en la revisi&oacute;n del comportamiento de los usuarios y asegurar el cumplimiento de las normas en redes sociales<\/li>\\n<li>Analizar reportes siguiendo protocolos, procedimientos e instrucciones, manteniendo un alto nivel de calidad en cada caso<\/li>\\n<li>Actuar como punto central de moderaci&oacute;n entre los usuarios de redes sociales, aplicando las directrices en contextos complejos y en constante evoluci&oacute;n<\/li>\\n<li>Tomar decisiones de forma aut&oacute;noma ante situaciones desafiantes, potencialmente sensibles o cr&iacute;ticas para el negocio<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un nivel alto de espa&ntilde;ol (C1), tanto escrito como oral<\/li>\\n<li>Tienes un buen nivel de ingl&eacute;s (B2), tanto escrito como oral<\/li>\\n<li>Tienes al menos 6 meses de experiencia relevante en &aacute;reas relacionadas<\/li>\\n<li>Tienes una fuerte orientaci&oacute;n al cliente<\/li>\\n<li>Tienes alta tolerancia al trabajo repetitivo en un entorno din&aacute;mico y de alta productividad<\/li>\\n<li>Eres capaz de trabajar tanto en equipo como de forma aut&oacute;noma<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Salario competitivo (fijo y bonificaciones adicionales)<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Oporto, Portugal<\/li>\\n<li>Oportunidades de bonificaci&oacute;n con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-485\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T00:59:04.665+01:00\",\"created_at\":\"2026-05-04T14:53:38.927+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1824\",\"campaign_id\":\"484\",\"campaign_title\":\"ByteDance LM ANSA \/ Spanish \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (Spanish-speaking) - Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in Spanish (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-484\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-03T00:59:03.714+01:00\",\"created_at\":\"2026-05-04T14:51:09.058+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1825\",\"campaign_id\":\"483\",\"campaign_title\":\"ByteDance LM ANSA \/ Portuguese \/ BM \/ Porto \",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (European Portuguese-speaking) - Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in European Portuguese (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-483\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-20T00:59:04.624+01:00\",\"created_at\":\"2026-05-04T14:48:04.721+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1826\",\"campaign_id\":\"482\",\"campaign_title\":\"ByteDance LM ANSA \/ Portuguese \/ BM \/ Porto \/ ad in portuguese\",\"campaign_type\":\"job_application\",\"job_title\":\"Moderador de Conte\u00fado em Portugu\u00eas Europeu - Redes Sociais\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experimenta o poder de uma carreira revolucion\u00e1ria!\",\"long_description\":\"<p>Est&aacute;s &agrave; procura do pr&oacute;ximo passo? Somos uma empresa global, l&iacute;der em tecnologia e servi&ccedil;os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas &mdash; as que utilizas todos os dias &mdash; a melhorar os seus neg&oacute;cios atrav&eacute;s da tecnologia e de solu&ccedil;&otilde;es integradas, em mais de 70 pa&iacute;ses. E orgulhamo-nos de ser reconhecidos com pr&eacute;mios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; e \\\"Best Company Culture,&rdquo; ano ap&oacute;s ano.<\/p>\\n<p>Se procuras crescimento e inspira&ccedil;&atilde;o, enquanto <strong>Moderador de Conte&uacute;do no Porto, Portugal (On-Site)<\/strong>, ser&aacute;s respons&aacute;vel por garantir o cumprimento dos objetivos de desempenho em todas as opera&ccedil;&otilde;es. Ir&aacute;s tamb&eacute;m assegurar que respondemos &agrave;s expectativas do cliente ao n&iacute;vel da excel&ecirc;ncia operacional, com foco na qualidade, efici&ecirc;ncia e melhoria cont&iacute;nua da jornada do cliente.<\/p>\\n<p><strong>Crescimento profissional e pessoal<\/strong><\/p>\\n<p>Damos-te toda a forma&ccedil;&atilde;o, tecnologias de ponta e o apoio cont&iacute;nuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l&iacute;deres foram promovidos internamente! &Eacute; por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran&ccedil;a, criados para te colocar no caminho certo para constru&iacute;res a carreira que sempre imaginaste.<\/p>\\n<p><strong>O que vais fazer nesta fun&ccedil;&atilde;o<\/strong><\/p>\\n<p>Enquanto Moderador de Conte&uacute;do, vais:<\/p>\\n<ul>\\n<li>Ter um papel ativo na procura cont&iacute;nua de iniciativas para melhorar o servi&ccedil;o e a experi&ecirc;ncia global do utilizador<\/li>\\n<li>Rever, auditar e moderar conte&uacute;dos gerados pelos utilizadores finais, incluindo quest&otilde;es relacionadas com direitos de autor<\/li>\\n<li>Desempenhar um papel ativo na an&aacute;lise do comportamento dos utilizadores e garantir o cumprimento das regras nas redes sociais<\/li>\\n<li>Analisar relat&oacute;rios de acordo com protocolos, procedimentos e instru&ccedil;&otilde;es, mantendo um elevado n&iacute;vel de qualidade em cada caso<\/li>\\n<li>Atuar como ponto central de modera&ccedil;&atilde;o entre os utilizadores das redes sociais, aplicando as diretrizes em contextos complexos e em constante evolu&ccedil;&atilde;o<\/li>\\n<li>Tomar decis&otilde;es de forma aut&oacute;noma perante situa&ccedil;&otilde;es desafiantes, potencialmente sens&iacute;veis ou cr&iacute;ticas para o neg&oacute;cio<\/li>\\n<\/ul>\\n<p><strong>As tuas qualifica&ccedil;&otilde;es<\/strong><\/p>\\n<p>A Concentrix &eacute; a escolha certa para ti se:<\/p>\\n<ul>\\n<li>Tens um n&iacute;vel elevado de Portugu&ecirc;s Europeu (C1), tanto escrito como oral<\/li>\\n<li>Tens um bom n&iacute;vel de ingl&ecirc;s (B2), tanto escrito como oral<\/li>\\n<li>Tens pelo menos 6 meses de experi&ecirc;ncia relevante em &aacute;reas relacionadas<\/li>\\n<li>Tens uma forte orienta&ccedil;&atilde;o para o cliente<\/li>\\n<li>Tens elevada toler&acirc;ncia a trabalho repetitivo num ambiente din&acirc;mico e de alta produtividade<\/li>\\n<li>&Eacute;s capaz de trabalhar tanto em equipa como de forma aut&oacute;noma<\/li>\\n<\/ul>\\n<p>Mesmo que n&atilde;o tenhas todas as qualifica&ccedil;&otilde;es para esta vaga, desafiamos-te a candidatares-te na mesma. Faremos o nosso melhor para encontrar uma oportunidade que corresponda ao teu perfil, seja esta ou outra fun&ccedil;&atilde;o.<\/p>\\n<p><strong>O que te oferecemos<\/strong><\/p>\\n<p>Nesta fun&ccedil;&atilde;o, oferecemos benef&iacute;cios que apoiam o teu estilo de vida &uacute;nico:<\/p>\\n<ul>\\n<li>Sal&aacute;rio competitivo e b&oacute;nus de desempenho<\/li>\\n<li>Localiza&ccedil;&atilde;o central no Porto, Portugal<\/li>\\n<li>Oportunidades de b&oacute;nus com o programa Refer a Friend<\/li>\\n<li>Forma&ccedil;&atilde;o completa e remunerada sobre a empresa e o projeto<\/li>\\n<li>Programas de desenvolvimento de carreira<\/li>\\n<\/ul>\\n<p><strong>Vive a tua melhor vers&atilde;o!<\/strong><\/p>\\n<p>Se tudo isto te parece o pr&oacute;ximo passo ideal na tua carreira, queremos saber mais sobre ti. Candidata-te hoje e descobre porque mais de 440 mil game-changers em todo o mundo escolhem a Concentrix como o seu &ldquo;empregador de refer&ecirc;ncia&rdquo;.<\/p>\\n<p><strong>Concentrix &eacute; uma empresa que promove a igualdade de oportunidades<\/strong><\/p>\\n<p>Estamos orgulhosamente unidos enquanto uma s&oacute; equipa, uma &uacute;nica empresa, a n&iacute;vel global. Estamos comprometidos com a igualdade de oportunidades de emprego para todos os candidatos e com um ambiente de trabalho livre de discrimina&ccedil;&atilde;o e ass&eacute;dio. Todas as nossas pr&aacute;ticas de recrutamento s&atilde;o baseadas nas necessidades de neg&oacute;cio, requisitos do trabalho e qualifica&ccedil;&otilde;es profissionais, sem considerar ra&ccedil;a, idade, identidade de g&eacute;nero, orienta&ccedil;&atilde;o sexual, religi&atilde;o, etnia, estado familiar ou parental, nacionalidade, defici&ecirc;ncia ou qualquer outra classifica&ccedil;&atilde;o protegida pelas leis nacionais aplic&aacute;veis.<\/p>\\n<p><strong>Elegibilidade para trabalhar<\/strong><\/p>\\n<p>De acordo com a legisla&ccedil;&atilde;o portuguesa, apenas ser&atilde;o considerados candidatos que estejam legalmente autorizados a trabalhar em Portugal.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-482\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-20T00:59:04.598+01:00\",\"created_at\":\"2026-05-04T14:43:22.999+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1535\",\"campaign_id\":\"170\",\"campaign_title\":\"Vodafone\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistenza Clienti Inbound B2B e B2C - Part Time\",\"street\":null,\"address\":null,\"city\":\"Lecce\",\"state\":\"Apulia\",\"postal_code\":\"73100\",\"region\":\"Puglia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">La tua passione nel dare supporto agli altri ti aiuter&agrave; a relazionarti con i clienti e i colleghi.<\/p>\\n<div>Siamo alla ricerca di Customer Support Specialist che desiderano crescere in un contesto internazionale, innovativo e orientato alla tecnologia.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Entra nel nostro team e aiutaci a creare esperienze semplici e positive per i clienti.<\/div>\\n<p>Esempi di lavorazioni:<\/p>\\n<ul>\\n<li><strong>Check call<\/strong>&nbsp;con il cliente finalizzata alla verifica dei requisiti documentali e di cablaggio propredeutici all'attivazione;<\/li>\\n<li><strong>Testing<\/strong>: effettuare da remoto il collaudo della linea, affinch&egrave; rispetti i requisiti tecnici previsti dal contratto di servizio;<\/li>\\n<li><strong>Welcome call:&nbsp;<\/strong>annunciare al cliente l'attivazione effettiva della linea e verifica del corretto funzionamento della connessione\/voce.<\/li>\\n<li><strong>Commerciale<\/strong>: cogliere opportunit&agrave; di upsell e girarle al team competente.<\/li>\\n<\/ul>\\n<p><strong>CHI CERCHIAMO?<\/strong><\/p>\\n<ul>\\n<li>Persone empatiche e orientate alla soluzione.<\/li>\\n<li>Appassionati di tecnologia e strumenti digitali.<\/li>\\n<li>Diploma di scuola superiore.<\/li>\\n<li>Buona conoscenza di Windows e Microsoft Office.<\/li>\\n<li>Disponibilit&agrave; su turni (5 giorni su 7), fascia oraria 08:00 - 24:00.<\/li>\\n<li>Automunito\/a o comunque capace di raggiungere la sede secondo turnazione (Lecce, Viale Del Risorgimento 4)<\/li>\\n<\/ul>\\n<p><strong>COSA OFFRIAMO?<\/strong><\/p>\\n<ul>\\n<li>Ambiente di lavoro internazionale e multiculturale;<\/li>\\n<li>\\n<div>Accesso continuo alla formazione tramite LinkedIn Learning;<\/div>\\n<\/li>\\n<li>PC aziendale;<\/li>\\n<li>Formazione iniziale pre-assuntiva della durata di 3 settimane (lun-ven, 09:00-17:30)<\/li>\\n<li>Contratto part-time 20h (con disponibilit&agrave; per ore supplementari). Durata iniziale di 2 mesi, con CCNL Telecomunicazioni, fascia B1.<\/li>\\n<li>Accesso alla piattaforma di convenzioni aziendali;<\/li>\\n<li>\\n<div>Eventi, iniziative di engagement e community interne;<\/div>\\n<\/li>\\n<li>\\n<div>Nuova sede con aree relax e spazi dedicati al benessere.<\/div>\\n<\/li>\\n<li>\\n<div>Opportunit&agrave; concrete di crescita professionale.<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<p>Se stai cercando un lavoro che ti permetta di sviluppare competenze digitali, comunicative e tecniche, questa &egrave; la tua occasione.<\/p>\\n<p><strong>Candidati ora!<\/strong><\/p>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<p><strong>CHI SIAMO<\/strong>&nbsp;&nbsp;<\/p>\\n<p>Con +440.000 game-changers in tutto il mondo, siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. La storia di Concentrix &egrave; iniziata nel 2004 con poco pi&ugrave; di 20 persone.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"IT-170\",\"location\":\"Lecce, Puglia\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-12T14:06:38.653+02:00\",\"created_at\":\"2026-05-04T14:41:26.313+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzA?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1674\",\"campaign_id\":\"48\",\"campaign_title\":\"ETS\/B2B-Arabic\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\" Associate Sales Development Representative with Arabic for the KSA Market \",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix today!\",\"long_description\":\"<p><strong>We are growing!<\/strong><\/p>\\n<p>Our new client is a leading global platform. Its main goal is to provide the best service possible. We believe that great employees are the key to a great solution. &nbsp;With your excellent expertise and communication skills, we can create a place where every customer can feel special.<\/p>\\n<h3><strong>Job Requirements:<\/strong><\/h3>\\n<ul>\\n<li><strong>Language Skills:<\/strong> Proficiency in both Arabic and English.<\/li>\\n<li><strong>Experience:<\/strong>\\n<ul>\\n<li>Experience in sales and customer service.<\/li>\\n<li>Familiarity with CRM tools like Salesforce.com is beneficial.<\/li>\\n<li>Experience in high-volume calling or outreach environments.<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Skills:<\/strong>\\n<ul>\\n<li>Effective communication and the ability to engage prospects professionally.<\/li>\\n<li>Enthusiasm and willingness to learn in a fast-paced sales environment.<\/li>\\n<li>Strong organisational skills and ability to manage outreach commitments.<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<h3><strong>Position Details:<\/strong><\/h3>\\n<ul>\\n<li><strong>Type:<\/strong> Temporary, with the possibility of extension based on performance.<\/li>\\n<li><strong>Responsibilities:<\/strong>\\n<ul>\\n<li>Conducting outbound prospecting through various channels.<\/li>\\n<li>Responding to inbound leads and qualifying interest.<\/li>\\n<li>Scheduling calls or meetings for account executives.<\/li>\\n<li>Collaborating with sales and marketing teams to improve processes.<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Permanent Work at Home after the training period. The training for the role will be conducted in the office<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Annual reward and recognition events<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-48\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-18T03:59:13.001+04:00\",\"created_at\":\"2026-05-04T12:45:23.118+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OA?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1827\",\"campaign_id\":\"479\",\"campaign_title\":\"ByteDance MPO \/ Portuguese Brazilian  \/ BM \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (Brazilian Portuguese-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Brazilian Portuguese (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong> (mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-479\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-26T00:59:04.901+01:00\",\"created_at\":\"2026-05-04T12:18:24.078+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nzk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1161\",\"campaign_id\":\"18171\",\"campaign_title\":\"Operations Manager I R1727286\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Manager I\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create and maximize relationships with client partners<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide leadership and guidance to direct reports\u00a0 to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create a positive work environment\u00a0 through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Attend business reviews with the client<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Handle a team of team leaders<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Call center experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Manages professional employees and\/or supervisors or supervises large, complex technical or business support or production operations team(s).\u00a0 Is accountable for the performance and results of a team within own discipline or function.\u00a0 Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.\u00a0 Adapts departmental plans and priorities to resolve operational challenges. \u00a0Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and\/or director.\u00a0 Provides technical guidance to employees, colleagues and\/or customers.\u00a0 Has accountability for results in terms of costs, strategies and employees.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1727286\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-05T22:00:01.734+08:00\",\"created_at\":\"2026-05-01T18:06:33.363+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODE3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Operations-Manager-I_R1727286\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - Ayala North Exchange\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"joanamae.santiago@concentrix.com\"},\"first_name\":\"Santiago, Joana Mae\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"019102\",\"wid\":\"78893d07c56a10053ba27d1d29e90000\",\"descriptor\":\"Joana Mae Santiago (019102)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370813\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Operations-Manager-I_R1727286\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Operations-Manager-I_R1727286\/apply\",\"job_requisition_id\":\"R1727286\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"brian.magnayi@concentrix.com\"},\"first_name\":\"Brian Magnayi (017848)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1727286\",\"wid\":\"c2e8a51f8f04100404d91f77b6710000\",\"descriptor\":\"Operations Manager I\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"497\",\"campaign_id\":\"2338\",\"campaign_title\":\"GTM Belfast Telecommunications Generic EE and VF\",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Sales Advisor - Belfast\",\"street\":\"49 East Bridge Street\",\"address\":\"49 East Bridge Street\",\"city\":\"Belfast\",\"state\":\"County Antrim\",\"postal_code\":\"BT1 3NR\",\"region\":\"United Kingdom\",\"country\":\"United Kingdom\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Telecommunications Advisor &ndash; Belfast (Onsite) - Uncapped Bonus<\/strong><\/p>\\n<p><strong>Build skills. Earn well. Be supported from day one.<\/strong><\/p>\\n<p>At Concentrix, we believe a great career starts with feeling supported, valued, and able to grow. We&rsquo;re looking for motivated people to join our Belfast team as <strong>Telecommunications Advisors<\/strong>, supporting one of the UK&rsquo;s leading telecommunications providers.<\/p>\\n<p>You don&rsquo;t need years of sales experience to succeed here &mdash; we provide <strong>full training, coaching, and clear progression pathways<\/strong> to help you build confidence and capability in the role.<\/p>\\n<p><strong>What You&rsquo;ll Be Doing<\/strong><\/p>\\n<ul>\\n<li>Supporting existing customers during contract renewals<\/li>\\n<li>Understanding customer needs through conversation and active listening<\/li>\\n<li>Recommending suitable products and services to enhance the customer experience<\/li>\\n<li>Handling inbound and outbound calls using leads generated by service teams<\/li>\\n<li>Working as part of a supportive, collaborative team<\/li>\\n<\/ul>\\n<p><strong>What We&rsquo;re Looking For<\/strong><\/p>\\n<p>We&rsquo;re interested in <strong>potential and attitude<\/strong>, not just experience.<\/p>\\n<p>You may be a great fit if you:<\/p>\\n<ul>\\n<li>Communicate clearly and enjoy helping others<\/li>\\n<li>Are comfortable learning new systems with guidance<\/li>\\n<li>Like working towards goals as part of a team<\/li>\\n<li>Are motivated to develop new skills and build a career<\/li>\\n<\/ul>\\n<p>Sales or target-based experience is welcome, but <strong>not essential<\/strong> &mdash; full training is provided.<\/p>\\n<p><strong>Pay &amp; Rewards<\/strong><\/p>\\n<ul>\\n<li><strong>Salary:<\/strong> &pound;26,520 per annum<\/li>\\n<li><strong>Bonus:<\/strong> Uncapped performance bonus (average &pound;500&ndash;&pound;1,000 per month)<\/li>\\n<li><strong>Location:<\/strong> Maysfield Office, Belfast BT1 3NR<br \/>(Centrally located near Lanyon Place Station)<\/li>\\n<\/ul>\\n<p><strong>Concentrix UK Benefits<\/strong><\/p>\\n<p><strong>Financial &amp; Future<\/strong><\/p>\\n<ul>\\n<li>Company pension (auto-enrolment after 92 days, if eligible)<\/li>\\n<li><strong>Group Life Assurance<\/strong> from day one, at no cost to you<\/li>\\n<li><strong>Employee Stock Purchase Plan (ESPP)<\/strong> &ndash; purchase Concentrix shares at a discounted rate (eligibility applies)<\/li>\\n<li><strong>Benefex employee savings platform<\/strong> &ndash; access to retail, lifestyle, and wellbeing discounts<\/li>\\n<\/ul>\\n<p><strong>Health &amp; Wellbeing<\/strong><\/p>\\n<ul>\\n<li><strong>Employee Assistance Programme (EAP)<\/strong> &ndash; free, confidential support for mental, emotional, financial, and legal wellbeing (available to you and your dependants)<\/li>\\n<li><strong>Dental cover options<\/strong> via Unum (employee-funded)<\/li>\\n<li><strong>Eyecare vouchers<\/strong> through Specsavers (VDU eye tests and money off glasses)<\/li>\\n<li><strong>PureGym discount<\/strong> &ndash; 10% off membership and no joining fee (300+ UK gyms)<\/li>\\n<\/ul>\\n<p><strong>Learning &amp; Development<\/strong><\/p>\\n<ul>\\n<li>Concentrix University<\/li>\\n<li>LinkedIn Learning access<\/li>\\n<li>Ongoing coaching and development opportunities<\/li>\\n<\/ul>\\n<p><strong>Inclusion Matters Here<\/strong><\/p>\\n<p>Concentrix is a Disability Confident and equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"4085730297\",\"location\":\"Belfast, United Kingdom\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T23:59:19.999Z\",\"created_at\":\"2026-05-01T10:16:47.360Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzM4?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzM4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"2001\",\"campaign_id\":\"147\",\"campaign_title\":\"GTM Campaign - Senegal - Service Client - Fran\u00e7ais & Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)- Service Client - Fran\u00e7ais & Anglais\",\"street\":\"SEN Ngor Dakar - Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\",\"address\":\"SEN Ngor Dakar - Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\",\"city\":\"Ngor Dakar\",\"state\":\"Dakar Region\",\"postal_code\":\"12500\",\"region\":\"Senegal\",\"country\":\"Senegal\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Join a team dedicated to excellence in customer relations !<\/strong> \ud83c\udf1f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>About Us<\/strong><\/p>\\n<p>Concentrix is an international company operating in over 70 countries. As specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your mission as a Customer Advisor<\/strong><\/p>\\n<p>Your main role will be to act as the primary contact for our customers. You will be responsible for:<\/p>\\n<ul>\\n<li>\\n<p>Supporting prospects and customers by resolving issues or providing information.<\/p>\\n<\/li>\\n<li>\\n<p>Actively contributing to promoting our brand image and enhancing customer satisfaction.<\/p>\\n<\/li>\\n<li>\\n<p>Effectively managing complaints.<\/p>\\n<\/li>\\n<li>\\n<p>Being an ambassador for customer satisfaction!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>How will you do this?<\/strong> Through inbound calls, emails, letters, and potentially interactions via social media. (No cold calling involved!)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we can offer you<\/strong><\/p>\\n<p>At Concentrix, developing talent is our top priority. Here are the unique benefits we offer to reward your contributions:<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Compensation and benefits:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Attractive variable compensation.<\/p>\\n<\/li>\\n<li>\\n<p>Company health insurance for fixed-term and permanent employees.<\/p>\\n<\/li>\\n<li>\\n<p>Complimentary meals for consultants.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Optimal working conditions:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Initial and ongoing training.<\/p>\\n<\/li>\\n<li>\\n<p>A work environment that promotes quality of life, including access to a gym, rest areas, a games room, and a meditation space.<\/p>\\n<\/li>\\n<li>\\n<p>Opportunities for career growth.<\/p>\\n<\/li>\\n<li>\\n<p>The possibility of teleworking after completing the integration period.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>We are looking for talents who:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Have a perfect command of written and spoken <strong>French and English<\/strong>. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Possess excellent communication skills, are organized, autonomous, and maintain a positive attitude. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Are proficient in digital tools and demonstrate a natural curiosity for adopting new technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Our recruitment process<\/strong><\/p>\\n<p><strong>1- Phone screen (15 minutes):<\/strong> An initial discussion with a member of the recruitment team to validate your fit for the role.<\/p>\\n<p><strong>2- French and English test (1 hour):<\/strong> An evaluation of your language skills in both languages.<\/p>\\n<p><strong>3- Individual interview:<\/strong> An in-depth discussion with a recruitment team member to assess your skills and align your ambitions with our culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ready to take on this challenge? <\/strong><\/p>\\n<p><strong>Join the Concentrix adventure, where innovation and customer satisfaction come together! \ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"SN-147\",\"location\":\"Ngor Dakar, Senegal\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-27T01:59:20.806+02:00\",\"created_at\":\"2026-04-30T18:37:37.793+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDc?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"internship\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"10\",\"relevance_score\":\"1\"},{\"id\":\"2002\",\"campaign_id\":\"146\",\"campaign_title\":\"GTM Campaign - Senegal - Conseiller T\u00e9l\u00e9vente Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)- T\u00e9l\u00e9vente Fran\u00e7ais\",\"street\":\"SEN Ngor Dakar - Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\",\"address\":\"SEN Ngor Dakar - Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\",\"city\":\"Ngor Dakar\",\"state\":null,\"postal_code\":\"12500\",\"region\":\"Senegal\",\"country\":\"Senegal\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Rejoignez une &eacute;quipe qui transforme chaque appel en opportunit&eacute; !<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client T&eacute;l&eacute;vente<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En tant que Conseiller Client T&eacute;l&eacute;vente, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Promouvant nos produits et services<\/strong> : Identifiez et r&eacute;pondez avec pr&eacute;cision aux besoins de nos clients pour leur offrir des solutions sur mesure.<\/p>\\n<\/li>\\n<li>\\n<p><strong>N&eacute;gociant et fid&eacute;lisant <\/strong>: Transformez chaque interaction en opportunit&eacute;, concluez des ventes et b&acirc;tissez des relations durables.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Boostant la performance collective<\/strong> : Partagez vos id&eacute;es et contribuez activement &agrave; l&rsquo;optimisation continue de nos processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, la valorisation de nos talents est une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Prime de performance d&eacute;plafonn&eacute;e<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>&middot; Des avantages sociaux exceptionnels :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse pour les salari&eacute;s<\/p>\\n<\/li>\\n<li>\\n<p>Gratuit&eacute; du repas pour tous les Conseillers<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s &agrave; nos salles de sport, de repos, de jeux et de recueillement<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Un environnement de travail dynamique :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<li>\\n<p>Site pouvant accueillir des personnes en situation de handicap<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral.<\/p>\\n<p><strong>&middot; Poss&egrave;dent un excellent sens de la communication<\/strong>, sont organis&eacute;s, autonomes et adoptent une attitude positive.<\/p>\\n<p><strong>&middot; Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.<\/p>\\n<p><strong>&middot; Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et sont passionn&eacute;s par la satisfaction client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>1. Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/p>\\n<p><strong>2. &Eacute;change t&eacute;l&eacute;phonique :<\/strong> Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p><strong>3. Entretien en pr&eacute;sentiel :<\/strong> Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent !<\/p>\",\"ats_external_id\":\"SN-146\",\"location\":\"Ngor Dakar, Senegal\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-26T01:59:21.584+02:00\",\"created_at\":\"2026-04-30T18:08:46.758+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"10\",\"relevance_score\":\"1\"},{\"id\":\"1536\",\"campaign_id\":\"169\",\"campaign_title\":\"Expedia Spanish \",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service - Spanish\",\"street\":\"ALB Tirana - Rruga e Durresit at the intersection with Milan Shuflaj Street\",\"address\":\"ALB Tirana - Rruga e Durresit at the intersection with Milan Shuflaj Street\",\"city\":\"Tirana\",\"state\":\"Tirana County\",\"postal_code\":\"1001\",\"region\":\"Tirana\",\"country\":\"Albania\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1666076\",\"location\":\"Tirana, Tirana\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-18T01:59:16.983+02:00\",\"created_at\":\"2026-04-30T16:12:55.018+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjk?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjk\/apply?\",\"head_count\":\"20\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":\"hospitality\",\"contract_type\":\"permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2003\",\"campaign_id\":\"144\",\"campaign_title\":\"GTM Campaign- Senegal - Service Client Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)- Service Client Fran\u00e7ais \",\"street\":\"SEN Ngor Dakar - Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\",\"address\":\"SEN Ngor Dakar - Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\",\"city\":\"Ngor Dakar\",\"state\":null,\"postal_code\":\"12500\",\"region\":\"Senegal\",\"country\":\"Senegal\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Rejoignez une &eacute;quipe d&eacute;di&eacute;e &agrave; l&rsquo;excellence de la relation client !<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<ul>\\n<li>\\n<p>Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<\/li>\\n<li>\\n<p>Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<\/li>\\n<li>\\n<p>G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<\/li>\\n<li>\\n<p>&Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Une r&eacute;mun&eacute;ration variable attractive<\/p>\\n<\/li>\\n<li>\\n<p>Assurance sant&eacute; avantageuse pour les salari&eacute;s<\/p>\\n<\/li>\\n<li>\\n<p>Gratuit&eacute; du repas pour tous les Conseillers<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s &agrave; nos salles de sport, de repos, de jeux et de recueillement<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Une formation initiale et continue.<\/p>\\n<\/li>\\n<li>\\n<p>Des opportunit&eacute;s d&rsquo;&eacute;volution professionnelle<\/p>\\n<\/li>\\n<li>\\n<p>Possibilit&eacute; de T&eacute;l&eacute;travail apr&egrave;s la p&eacute;riode d'int&eacute;gration<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, sont organis&eacute;s, autonomes et adoptent une attitude positive.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ma&icirc;trisent les outils digitaux<\/strong> et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et sont passionn&eacute;s par la satisfaction client.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>1. Tests en ligne (1h) :<\/strong> Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/p>\\n<p><strong>2. &Eacute;change t&eacute;l&eacute;phonique :<\/strong> Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p><strong>3. Entretien en pr&eacute;sentiel :<\/strong> Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ?<\/strong> Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent !<\/p>\",\"ats_external_id\":\"SN-144\",\"location\":\"Ngor Dakar, Senegal\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-21T01:59:15.063+02:00\",\"created_at\":\"2026-04-30T12:22:08.015+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"10\",\"relevance_score\":\"1\"},{\"id\":\"578\",\"campaign_id\":\"32727\",\"campaign_title\":\"Advisor I, Transaction Processing R1726879\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Advisor- Specialized Accounts 2026\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Transaction Processing position performs off-line tasks in direct support of production associates. This position does not interface with customers directly.\",\"long_description\":\"<p><\/p><p>Dare to be #DifferentByDesign? Grab the opportunity to be part of a global organization where Experience is Everything. Enjoy a disruptive workplace as we provide endless learning opportunities, sustainable career development, and an employee centric environment.<\/p><p><\/p><p><u>Job Summary<\/u>: The Customer Care Expert, with the help of key support teams, will manage functions aimed to develop strategic growth opportunities for both our Clients and Business Owners. The incumbent will be responsible in implementing business processes which are aligned with committed standards and service level agreements. As a member of our team of delivery experts, he\/she will play a key role for all stakeholders as we continue to drive operational excellence and top of the line services.<\/p><p><\/p><p><u>Essential Duties and Responsibilities<\/u>:<\/p><ul><li>Utilize Different Communication Platforms to Engage &amp; Build Positive Relationships with Clients or Business Owners<\/li><li>Serve as a Knowledge-Source for Existing Processes and Contribute in the Development of New Business Strategies<\/li><li>Be a Champion in Addressing Customer Needs based on Assigned Responsibilities \u2013 i.e. Customer Service, Technical Support, Sales, and other Business-to-Business Functions<\/li><li>Perform Necessary Research and Analysis to Provide Proper Resolution and Ensure Quality of Services Rendered<\/li><li>Coordinate with Internal and External Departments to Maximize Available Resources and Convert each Client Interaction as Potential Growth Opportunities for the Business<\/li><li>Complete Other Related 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Fran\u00e7ais\",\"street\":\"\",\"address\":\"\",\"city\":\"Tunis\",\"state\":\"Tunis Governorate\",\"postal_code\":null,\"region\":\"Tunisia\",\"country\":\"Tunisia\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 40 heures par semaine.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"TN-124\",\"location\":\"Tunis, Tunisia\",\"job_type\":\"full_time\",\"salary\":\"1000\",\"salary_type\":\"monthly\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T01:59:20.784+02:00\",\"created_at\":\"2026-04-30T10:18:58.025+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"11\",\"relevance_score\":\"1\"},{\"id\":\"1162\",\"campaign_id\":\"18080\",\"campaign_title\":\"Specialist, Customer Acquisition R1726580\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist Customer Acquisition\",\"street\":\"EGY Cairo Maadi Location\",\"address\":\"EGY Cairo Maadi Location\",\"city\":null,\"state\":\"Cairo\",\"postal_code\":\"11728\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 35 heures par semaine.<\/p>\\n<p>o Des cars mis &agrave; disposition<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"3578336233\",\"location\":\"Abidjan, C\u00f4te d'Ivoire\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-26T01:59:21.545+02:00\",\"created_at\":\"2026-04-29T17:29:31.593+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"internship\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"2006\",\"campaign_id\":\"121\",\"campaign_title\":\"Conseiller Client (H\/F) - T\u00e9l\u00e9vente - Abidjan - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)- T\u00e9l\u00e9vente - Abidjan - Fran\u00e7ais\",\"street\":\"CIV Abidjan - Plateau, Immeuble Marina View - Boulevard de l\u2019ind\u00e9ni\u00e9 A23  Ind\u00e9ni\u00e9\",\"address\":\"CIV Abidjan - Plateau, Immeuble Marina View - Boulevard de l\u2019ind\u00e9ni\u00e9 A23  Ind\u00e9ni\u00e9\",\"city\":\"Abidjan\",\"state\":\"Abidjan\",\"postal_code\":\"01 BP 7171 01\",\"region\":\"C\u00f4te d'Ivoire\",\"country\":\"C\u00f4te d'Ivoire\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1708815\",\"location\":\"Abidjan, C\u00f4te d'Ivoire\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T01:59:20.770+02:00\",\"created_at\":\"2026-04-29T17:01:08.722+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjE?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"1828\",\"campaign_id\":\"451\",\"campaign_title\":\"ByteDance GSS \/ English \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Non-voice (English-speaking) \u2013 Creative Media Platform\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Customer Support in Porto, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a Customer Support, you will:<\/p>\\n<ul>\\n<li>Efficiently handle incoming support inquiries (non-voice - via chat and\/or ticket) with accuracy<\/li>\\n<li>Follow standard operating procedures (SOPs) and escalate complex issues as needed<\/li>\\n<li>Investigate and collect information to provide to customer<\/li>\\n<li>Provide detailed and organised customer support and seek for initiatives to improve the overall customer experience<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have an advanced level of English (written and oral) (C1)<\/li>\\n<li>Understand of how social platforms function<\/li>\\n<li>Have proved computer skills and diligent worker<\/li>\\n<li>Have high attention to detail and problem-solving mindset<\/li>\\n<li>Have the ability to effectively communicate, both written and verbally<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-451\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T00:59:05.553+01:00\",\"created_at\":\"2026-04-29T16:37:18.451+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1829\",\"campaign_id\":\"450\",\"campaign_title\":\"ByteDance MPO \/ Spanish  \/ BM \/ Lisbon \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista t\u00e9cnico de producto en espa\u00f1ol - Publicidad digital\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria!\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Especialista t&eacute;cnico de producto en Lisboa, Portugal (On-Site)<\/strong>, ser&aacute;s responsable de garantizar que se cumplan los objetivos de rendimiento en todas las operaciones. Adem&aacute;s, asegurar&aacute;s que cumplimos con las expectativas del cliente en cuanto a excelencia operativa, con altos est&aacute;ndares de calidad, eficiencia y mejora continua de la experiencia del cliente.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Especialista t&eacute;cnico de producto, vas a:<\/p>\\n<ul>\\n<li>Desde el inicio, participar activamente en la b&uacute;squeda de iniciativas para mejorar el servicio y la experiencia global del usuario<\/li>\\n<li>Gestionar y resolver de principio a fin incidencias relacionadas con los productos publicitarios del cliente, a trav&eacute;s de email y chat<\/li>\\n<li>Liderar la resoluci&oacute;n de consultas colaborando con equipos internos de Product Operations e Ingenier&iacute;a para abordar todo tipo de cuestiones (generales, t&eacute;cnicas o de producto)<\/li>\\n<li>Contribuir a los indicadores de satisfacci&oacute;n del cliente, garantizando la calidad del servicio a lo largo del proceso y proporcionando actualizaciones peri&oacute;dicas<\/li>\\n<li>Asegurar el cumplimiento de los niveles de servicio en todos los canales y alcanzar altos niveles de productividad, impactando positivamente en los tiempos de resoluci&oacute;n<\/li>\\n<li>Colaborar con especialistas t&eacute;cnicos internos para formar a los anunciantes sobre las funcionalidades del producto y los problemas m&aacute;s comunes<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li><strong>Tienes un nivel alto de espa&ntilde;ol (C1), tanto escrito como oral<\/strong><\/li>\\n<li>Tienes un buen nivel de ingl&eacute;s (B2), tanto escrito como oral<\/li>\\n<li>Tienes un t&iacute;tulo en Marketing o en un campo relacionado<\/li>\\n<li><strong>Tienes experiencia en marketing digital<\/strong><\/li>\\n<li><strong>Tienes experiencia en gesti&oacute;n de campa&ntilde;as de pago (obligatorio)<\/strong><\/li>\\n<li>Tienes experiencia en contact center o en programas de servicio para empresas de tecnolog&iacute;a publicitaria<\/li>\\n<li>Eres capaz de trabajar tanto en equipo como de forma aut&oacute;noma<\/li>\\n<li>Est&aacute;s familiarizado\/a con el uso de redes sociales y tienes conocimientos b&aacute;sicos de publicidad digital<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Salario competitivo (fijo y bonificaciones adicionales)<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Lisboa, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"PT-450\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-16T15:46:04.694+01:00\",\"created_at\":\"2026-04-29T16:26:54.435+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1830\",\"campaign_id\":\"449\",\"campaign_title\":\"ByteDance MPO \/ Spanish  \/ BM \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (Spanish-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Spanish (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong> (mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-449\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-16T00:59:05.457+01:00\",\"created_at\":\"2026-04-29T16:14:28.333+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NDk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1831\",\"campaign_id\":\"444\",\"campaign_title\":\"ByteDance MPO \/ English  \/ BM \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (English-Speaking) - Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Technical Support Digital Ads in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Technical Support Digital Ads<\/strong>, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience.<\/li>\\n<li>Handle and resolve end to end product troubleshooting and customer&nbsp;support&nbsp;for our client advertising products, on case volumes across email and chat channels<\/li>\\n<li>Own and drive query resolution through collaboration within house Product Operations &amp; Eng groups to resolve all types of generic, technical or product queries<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<li>Partner with inhouse technical specialists to educate advertisers on product features and common issue types<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in English (C1)<\/li>\\n<li>Have a degree in Marketing or related field<\/li>\\n<li>Have experience in Digital Marketing<\/li>\\n<li>Have experience on&nbsp;<strong>paid campaign management&nbsp;<\/strong>(mandatory)<\/li>\\n<li>Have experience in a Contact Centre, Service program for any Advertising Tech company<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-444\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-23T00:59:03.023+01:00\",\"created_at\":\"2026-04-29T16:06:54.224+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NDQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1537\",\"campaign_id\":\"162\",\"campaign_title\":\"Advisor I, Customer Service R1671683 FedEx\",\"campaign_type\":\"job_application\",\"job_title\":\"14 Sep Advisor I, Customer Service - Fedex Italian Voice - 15 FTE\",\"street\":\"ALB Tirana - Rruga Dervish Hima, Stadiumi Air Albania\",\"address\":\"ALB Tirana - Rruga Dervish Hima, Stadiumi Air Albania\",\"city\":\"Tirana\",\"state\":null,\"postal_code\":\"1010\",\"region\":\"Tirana\",\"country\":\"Albania\",\"short_description\":\"Customer Service Agent Italian + English\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities&nbsp;<\/h2>\\n<p>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Maintain basic knowledge of client products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Offer additional products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Track, document and retrieve information in call tracking database<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<h2>Candidate Profile&nbsp;<\/h2>\\n<p>&bull; High school diploma with three to six months of relevant experience preferred<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Courteous with strong customer service orientation<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Strong computer navigation skills and PC Knowledge<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Dependable with strong attention to detail<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to work as a team member, as well as independently<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to rotate shifts, as needed<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Based on location and\/or program, additional experience\/skills may be required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>*Job requirements may vary by country and will not contravene any local laws<\/p>\\n<p>&nbsp;<\/p>\\n<h2>Career Framework Role&nbsp;<\/h2>\\n<p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.&nbsp; Works with close supervision and clearly defined procedures.&nbsp; Starting to demonstrate familiarity with client terminology, operating standards and procedures.&nbsp; Starter without sustained metric performance levels.<\/p>\\n<h2><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1671683\",\"location\":\"Tirana, Tirana\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":\"ALL\",\"updated_at\":\"2026-08-20T12:59:01.075+02:00\",\"created_at\":\"2026-04-29T16:05:58.236+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"logistics_and_supply_chain\",\"contract_type\":\"permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2007\",\"campaign_id\":\"120\",\"campaign_title\":\"Conseiller Client (H\/F) - Abidjan - Service Client - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Abidjan - Service Client - Fran\u00e7ais\",\"street\":\"Plateau Indeni\u00e9, Immeuble Marina View\",\"address\":\"Plateau Indeni\u00e9, Immeuble Marina View\",\"city\":\"Abidjan\",\"state\":\"District Autonome d'Abidjan\",\"postal_code\":null,\"region\":\"C\u00f4te d'Ivoire\",\"country\":\"C\u00f4te d'Ivoire\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 40 heures par semaine.<\/p>\\n<p>o Des cars de transport mis &agrave; disposition<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au dimanche avec deux de repos rotatif sur une amplitude horaire entre 6h00 &agrave; 21h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"1028326459\",\"location\":\"Abidjan, C\u00f4te d'Ivoire\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-25T01:59:12.976+02:00\",\"created_at\":\"2026-04-29T14:57:49.413+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"1832\",\"campaign_id\":\"434\",\"campaign_title\":\"Booking \/ Portuguese \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Portuguese-speaking) - Online Booking Services\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative in Porto, Portugal (On-Site)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer inquiries across multiple channels (e.g., email, chat, phone), ensuring accurate and timely updates in CRM systems with all relevant details.<\/li>\\n<li>Build strong relationships with customers by addressing their questions and resolving issues professionally, promptly, and with empathy.<\/li>\\n<li>Enhance customer loyalty and satisfaction by providing effective solutions and ensuring a seamless experience throughout every interaction.<\/li>\\n<li>Maintain a friendly, professional, and approachable tone in all communications, fostering trust and positive engagement.<\/li>\\n<li>Collaborate closely with team members and management to optimize workflows and deliver a superior customer experience.<\/li>\\n<li>Identify common customer challenges, provide actionable feedback on recurring issues, and proactively suggest areas for improvement in processes or policies.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in both Portuguese and English (written and spoken)&nbsp;<\/li>\\n<li>Have experience in customer service, preferably in the travel or online booking industry.<\/li>\\n<li>Are passionate about travel and hospitality, with an understanding of the needs and expectations of travelers.<\/li>\\n<li>Are skilled at interpreting and applying company policies, procedures, and service guidelines to assist customers effectively.<\/li>\\n<li>Can work independently, make sound decisions, and document customer interactions accurately and efficiently.<\/li>\\n<li>Possess excellent problem-solving skills and can deliver personalized solutions to meet customer needs and resolve issues.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-434\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T00:59:04.650+01:00\",\"created_at\":\"2026-04-29T14:19:19.032+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1833\",\"campaign_id\":\"432\",\"campaign_title\":\"Audi \/ Spanish \/ BM \/ Braga \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Asistente de atenci\u00f3n al cliente en espa\u00f1ol - Para Audi\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Representante de Atenci&oacute;n al Cliente para Audi en Braga, Portugal (On-Site)<\/strong>, ser&aacute;s responsable de garantizar que se cumplan los objetivos de rendimiento en todas las operaciones. Adem&aacute;s, asegurar&aacute;s que cumplimos con las expectativas del cliente en cuanto a excelencia operativa, con altos est&aacute;ndares de calidad, eficiencia y mejora continua de la experiencia del cliente.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Representante de Atenci&oacute;n al Cliente, vas a:<\/p>\\n<ul>\\n<li>Responder a las consultas de los clientes a trav&eacute;s de tel&eacute;fono, chat y correo electr&oacute;nico, representando a una reconocida marca automotriz europea con profesionalidad y entusiasmo. Mantener una documentaci&oacute;n clara y precisa de las interacciones, resoluciones y seguimientos en el sistema CRM<\/li>\\n<li>Colaborar con compa&ntilde;eros para mejorar la experiencia global del cliente<\/li>\\n<li>Mantenerte actualizado\/a sobre las &uacute;ltimas ofertas, pol&iacute;ticas y servicios para proporcionar informaci&oacute;n precisa y oportuna<\/li>\\n<li>Mostrar cercan&iacute;a y entusiasmo en cada interacci&oacute;n con el cliente<\/li>\\n<li>Utilizar tus conocimientos de automoci&oacute;n y productos digitales para diagnosticar y resolver incidencias de manera eficaz<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un nivel alto de espa&ntilde;ol (C1, escrito y oral) y un buen nivel de ingl&eacute;s (B2)<\/li>\\n<li>Tienes al menos 1 a&ntilde;o de experiencia en call center o atenci&oacute;n al cliente, preferiblemente en el sector automotriz<\/li>\\n<li>Te apasiona el mundo del autom&oacute;vil y tienes afinidad con la tecnolog&iacute;a digital<\/li>\\n<li>Tienes gran atenci&oacute;n al detalle y buenas habilidades organizativas<\/li>\\n<li>Posees excelentes habilidades de resoluci&oacute;n de problemas y una mentalidad creativa orientada a soluciones<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Trabajar para una marca reconocida en la industria automotriz, conocida por su compromiso con la calidad, la innovaci&oacute;n y la satisfacci&oacute;n del cliente<\/li>\\n<li>Salario competitivo y bonus por rendimiento<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Braga, Portugal<\/li>\\n<li>Oportunidades de bonus por recomendaci&oacute;n (Bring-a-Friend)<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"PT-432\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-03T00:59:03.660+01:00\",\"created_at\":\"2026-04-29T12:44:06.852+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1834\",\"campaign_id\":\"431\",\"campaign_title\":\"Audi \/ Spanish \/ BM \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (Spanish-speaking) - For Audi \",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for Audi in Braga, Portugal&nbsp;(On-Site),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/li>\\n<li>Collaborate with colleagues to enhance the overall customer experience.<\/li>\\n<li>Staying updated on the latest offerings, policies, and services to provide customers with accurate and timely information.<\/li>\\n<li>Exhibit warmth and enthusiasm in every customer interaction<\/li>\\n<li>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Have a high level of Spanish (C1 written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in a call center or customer service role, preferably in the automotive industry.<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are strong attention to detail and organizational skills.<\/li>\\n<li>Are excellent problem-solving skills and a creative, solution-oriented mindset.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Support a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Braga, Portugal.<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-431\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-10T00:59:05.808+01:00\",\"created_at\":\"2026-04-29T12:32:08.833+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2008\",\"campaign_id\":\"119\",\"campaign_title\":\"Conseiller client (F\/H) - Toamasina -  Fran\u00e7ais\/Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Toamasina - Fran\u00e7ais\/Anglais\",\"street\":\"Tamatave - RN2 ter Betainomby\",\"address\":\"Tamatave - RN2 ter Betainomby\",\"city\":\"Toamasina\",\"state\":\"Toamasina\",\"postal_code\":\"101\",\"region\":\"Atsinanana\",\"country\":\"Madagascar\",\"short_description\":\"Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client !\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<ul>\\n<li>\\n<p>Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<\/li>\\n<li>\\n<p>Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<\/li>\\n<li>\\n<p>G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<\/li>\\n<li>\\n<p>&Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<\/li>\\n<li>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un contrat CDI de 40 heures par semaine.<\/p>\\n<\/li>\\n<li>\\n<p>Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<\/li>\\n<li>\\n<p>Une mutuelle sant&eacute; compl&eacute;mentaire &agrave; partir de votre 6&egrave;me mois d'int&eacute;gration<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Conditions de travail optimales :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un repas complet &agrave; la cantine pour tous les jours de pr&eacute;sence<\/p>\\n<\/li>\\n<li>\\n<p>Un transport assur&eacute; par l'entreprise<\/p>\\n<\/li>\\n<li>\\n<p>Une assurance compl&eacute;mentaire famille<\/p>\\n<\/li>\\n<li>\\n<p>Une formation initiale et continue<\/p>\\n<\/li>\\n<li>\\n<p>Un environnement de travail valorisant la qualit&eacute; de vie au travail<\/p>\\n<\/li>\\n<li>\\n<p>Des perspectives d&rsquo;&eacute;volution professionnelle<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil recherch&eacute;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<ul>\\n<li>\\n<p>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l'anglais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral.<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive.<\/p>\\n<\/li>\\n<li>\\n<p>Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.<\/p>\\n<\/li>\\n<li>\\n<p>Une disponibilit&eacute; du lundi au dimanche sur une amplitude horaire de 24h\/24.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique (15 minutes) : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p><strong>En pr&eacute;sentiel :<\/strong><\/p>\\n<p>2. Entretien avec un membre de l'&eacute;quipe recrutement<\/p>\\n<p>3. Test de langues (45 minutes) : &eacute;valuation de vos comp&eacute;tences linguistiques.<\/p>\\n<p>4. Entretien de validation (30 minutes) : une discussion approfondie avec un membre de la production pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent !<\/p>\",\"ats_external_id\":\"MG-119\",\"location\":\"Toamasina, Atsinanana\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-20T08:28:32.302+02:00\",\"created_at\":\"2026-04-29T11:59:57.149+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"5\",\"relevance_score\":\"1\"},{\"id\":\"2009\",\"campaign_id\":\"116\",\"campaign_title\":\"Conseiller client (F\/H) - Toamasina -  Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Toamasina - Fran\u00e7ais\",\"street\":\"Tamatave - RN2 ter Betainomby\",\"address\":\"Tamatave - RN2 ter Betainomby\",\"city\":\"Toamasina\",\"state\":\"Toamasina\",\"postal_code\":\"101\",\"region\":\"Atsinanana\",\"country\":\"Madagascar\",\"short_description\":\"Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client !\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<ul>\\n<li>\\n<p>Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<\/li>\\n<li>\\n<p>Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<\/li>\\n<li>\\n<p>G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<\/li>\\n<li>\\n<p>&Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<\/li>\\n<li>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. 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Pr&eacute;qualification t&eacute;l&eacute;phonique (15 minutes) : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p><strong>En pr&eacute;sentiel :<\/strong><\/p>\\n<p>2. Entretien avec un membre de l'&eacute;quipe recrutement<\/p>\\n<p>3. Test de fran&ccedil;ais (45 minutes) : &eacute;valuation de vos comp&eacute;tences linguistiques.<\/p>\\n<p>4. Entretien de validation (30 minutes) : une discussion approfondie avec un membre de la production pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<ul>\\n<li>\\n<p>Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<\/li>\\n<li>\\n<p>Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<\/li>\\n<li>\\n<p>G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<\/li>\\n<li>\\n<p>&Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<\/li>\\n<li>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un contrat CDI de 40 heures par semaine.<\/p>\\n<\/li>\\n<li>\\n<p>Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<\/li>\\n<li>\\n<p>Une mutuelle sant&eacute; compl&eacute;mentaire &agrave; partir de votre 6&egrave;me mois d'int&eacute;gration<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Conditions de travail optimales :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un repas complet &agrave; la cantine pour tous les jours de pr&eacute;sence<\/p>\\n<\/li>\\n<li>\\n<p>Un transport du retour assur&eacute; par l'entreprise<\/p>\\n<\/li>\\n<li>\\n<p>Une assurance compl&eacute;mentaire famille<\/p>\\n<\/li>\\n<li>\\n<p>Une formation initiale et continue<\/p>\\n<\/li>\\n<li>\\n<p>Un environnement de travail valorisant la qualit&eacute; de vie au travail<\/p>\\n<\/li>\\n<li>\\n<p>Des perspectives d&rsquo;&eacute;volution professionnelle<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil recherch&eacute;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<ul>\\n<li>\\n<p>Ma&icirc;trisent parfaitement l'anglais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral.<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive.<\/p>\\n<\/li>\\n<li>\\n<p>Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.<\/p>\\n<\/li>\\n<li>\\n<p>Une disponibilit&eacute; du lundi au dimanche sur une amplitude horaire de 24h\/24.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique (15 minutes) : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p><strong>En pr&eacute;sentiel :<\/strong><\/p>\\n<p>2. Entretien avec un membre de l'&eacute;quipe recrutement<\/p>\\n<p>3. Test d'anglais (45 minutes) : &eacute;valuation de vos comp&eacute;tences linguistiques.<\/p>\\n<p>4. Entretien de validation (30 minutes) : une discussion approfondie avec un membre de la production pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent !<\/p>\",\"ats_external_id\":\"MG-111\",\"location\":\"Antananarivo, Analamanga\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-20T08:25:53.189+02:00\",\"created_at\":\"2026-04-29T11:26:45.243+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTE?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"5\",\"relevance_score\":\"1\"},{\"id\":\"1163\",\"campaign_id\":\"18038\",\"campaign_title\":\"Associate, Payroll R1725874\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Payroll - Unilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Associate, Payroll is responsible for day-to-day execution and 1st level validation of payroll processes. 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Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marielalejandra.gomez@concentrix.com\"},\"first_name\":\"Mariel Alejandra G\u00f3mez Pedraza (101589300)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1725874\",\"wid\":\"d5ac6372512a10033bc49b5ba7060000\",\"descriptor\":\"Associate Payroll - Unilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Associate&#39;s Degree in related field from a four-year college or university with 3 -5 Years of Experience preferred.<\/li><li>Strong attention to detail.<\/li><li>Self-starter, sense of urgency, and works well under pressure.<\/li><li>Demonstrated ability to multi-task and meet timelines on deliverables.<\/li><li>Proficient in Microsoft Office.<\/li><li>Strong communication skills, both written and verbal.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1164\",\"campaign_id\":\"18025\",\"campaign_title\":\"People Solutions Business Partner I R1725909\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. People Solutions Business Partner\",\"street\":\"CAN Oshawa\",\"address\":\"CAN Oshawa\",\"city\":\"Oshawa\",\"state\":\"Ontario\",\"postal_code\":\"L1H 8W8\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"We are looking for a dynamic HR Leader who is self-motivated. The right candidate will forge relationships easily in a fast paced environment with well developed critical thinking skills, a tech focused and growth mindset. A passionate leader who cares about Culture and supporting our game changers. This is an onsite position for our Oshawa, Ontario site.\",\"long_description\":\"<p><b>Essential Responsibilities<\/b>:<\/p><ul><li><p>Lead, design, evaluate, analyze, and implement all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management to drive execution of short-term strategy \u00a0 \u00a0<\/p><\/li><li><p>Serve as a trusted advisor to management, through cross-departmental partnerships, regarding team member performance, management practices, human resource policies, talent management, and compensation \u00a0 \u00a0<\/p><\/li><li><p>Lead a team in processing and responding to complex employee concerns and coordinate with appropriate stakeholders, as necessary, may manage escalated concerns or highly-sensitive issues raised by team \u00a0\u00a0<\/p><\/li><li><p>Responsible for guiding team through the interpretation of HR policies, best practices, resources and tools, to provide innovative, creative, and proactive Human Resources solutions in alignment with the organization&#39;s overall strategies \u00a0 \u00a0<\/p><\/li><li><p>Facilitate HR learning sessions, including but not limited to performance management practices, human resource policies, talent management, talent sourcing practices, resource allocation, succession planning, and compensation; may present HR training programs to Leadership Teams \u00a0 \u00a0<\/p><\/li><li><p>Direct team in providing comprehensive analysis of various types of key Human Resources metrics and consult with management and provide recommendations on effective decision making; develop clear visuals to communicate findings \u00a0<\/p><\/li><li><p>Conduct investigations on workplace situations and prepare documentary requirements for labor-related cases; with a focus on issue resolution within assigned region \u00a0\u00a0<\/p><\/li><li><p>Manage and facilitate the development of Human Resources communication materials and tools to support the launch of new processes, systems, and technology as needed \u00a0 \u00a0<\/p><\/li><li><p>Proactively maintain and apply working knowledge of progressive Human Resources practices, to evaluate programs against trends and advancements and develop recommendations and drive execution of changes and improvements to address business issues<\/p><\/li><li><p>Communicate and reinforce the Company&#39;s values, philosophies, and Leadership Behaviors to assist in development of a high performing organization<\/p><\/li><\/ul><p>\u00a0<br \/><b>Candidate Profile<\/b>:<\/p><ul><li><p>This is an on-site role at our Oshawa, Ontario office and ability to work on site is a requirement<\/p><\/li><li><p>5&#43; years of HR experience is a requirement.<\/p><\/li><li><p>Prior experience working with the Ministry of Labor, Human Rights Tribunal of Ontario are requirement.<\/p><\/li><li><p>University Degree Preferred; HR certification would be considered an asset.<\/p><\/li><li><p>Experience with Workday preferred.<\/p><\/li><li><p><span>Experience supporting HR operations within a large-scale contact center, customer service, BPO, or similarly fast-paced operational environment preferred.<\/span><\/p><\/li><li><p>Well versed with Canadian employment laws and ESA<\/p><\/li><li><p>Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates.<\/p><\/li><li><p>Advanced Microsoft Office skills - Advanced Excel skills is a requirement in this role<\/p><\/li><li><p>Proven ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment.<\/p><\/li><li><p>Demonstrated ability to take initiative and ownership with focus on continuous improvement<\/p><\/li><li><p>Excellent attention to detail. Demonstrated ability to comprehend, analyze, and interpret data.<\/p><\/li><li><p><span>Experience using HR analytics, automation, generative AI, or other technology-enabled solutions to improve HR processes and business outcomes.<\/span><\/p><\/li><\/ul><p><\/p><p>The base salary range for this position is $90,000 - $100,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, registered retirement savings plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is September 15, 2026. This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>#LI-Onsite<\/p><p>#Concentrix<\/p><p><b>Physical and Mental Requirements:\u00a0<br \/><\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br \/><b>Equal Opportunity Statement:<\/b><\/p><p><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement:<\/b><\/p><p><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI):<\/b><\/p><p><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><\/p><p><b>Work Authorization:<\/b><\/p><p><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><b>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1725909\",\"location\":\"Oshawa, Ontario\",\"job_type\":\"full_time\",\"salary\":\"90000\",\"salary_type\":\"annually\",\"salary_currency\":\"CAD\",\"updated_at\":\"2026-08-28T00:05:38.450+08:00\",\"created_at\":\"2026-04-29T02:04:40.345+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODAyNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/People-Solutions-Business-Partner_R1725909\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Generalist\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01d1c3dfa476c10fd437\",\"descriptor\":\"Concentrix Technologies Services (Canada) ULC\",\"reference_id\":\"MCNCA\",\"organization_reference_id\":\"MCNCA\"},\"location\":{\"city\":\"Oshawa\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L1H 8W8\",\"primary_location\":{\"id\":\"CA-OSH-COLON-01\",\"wid\":\"740544c0a47f01e87258eb771f11aa56\",\"descriptor\":\"CAN Oshawa\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"meghna.phillips@concentrix.com\"},\"first_name\":\"Phillips, Meghna\"},\"categories\":[{\"descriptor\":\"CF People Solutions Generalist\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0875\",\"descriptor\":\"Sr. People Solutions, Business Partner\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384903\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/People-Solutions-Business-Partner_R1725909\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/People-Solutions-Business-Partner_R1725909\/apply\",\"job_requisition_id\":\"R1725909\"}],\"organizations\":[{\"wid\":\"2f58cf18c1cc1015721e029087c40000\",\"descriptor\":\"W0ZVFC Nageo_Cso\",\"reference_id\":\"W0ZVFC\",\"custom_reference_id\":\"W0ZVFC\",\"company_reference_id\":null},{\"wid\":\"aa4174ca830210165ca76b69089b0000\",\"descriptor\":\"(GEO) HR GENERALISTS\",\"reference_id\":\"GEOHRGENERALIST\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"651a380fec8410156f87cbb0b96e0000\",\"descriptor\":\"23194 - 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Uptown Mall\",\"address\":\"PHL Fort Bonifacio - Uptown Mall\",\"city\":\"Bonifacio Global City Taguig\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1634\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Email Support position interfaces with customers via inbound emails, outbound emails\/calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1724737\",\"location\":\"Bonifacio Global City Taguig, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"19500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-06-24T02:04:21.715+08:00\",\"created_at\":\"2026-04-28T22:10:18.370+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjU1OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Fort-Bonifacio---Uptown-Mall\/Reporting-Analyst_R1724737\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Bonifacio Global City Taguig\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1634\",\"primary_location\":{\"id\":\"PH-FOR-UPTOW-00\",\"wid\":\"740544c0a47f01302a50698f1f113d65\",\"descriptor\":\"PHL Fort Bonifacio - Uptown Mall\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"lyra.lomocso@concentrix.com\"},\"first_name\":\"Lomocso, Lyra Melissa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101518664\",\"wid\":\"7e978fab56340138f5378e43ce48909a\",\"descriptor\":\"Lyra Melissa Lomocso (101518664)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0637\",\"descriptor\":\"Sr. Advisor I, Transaction Processing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-372250\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Fort-Bonifacio---Uptown-Mall\/Reporting-Analyst_R1724737\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Fort-Bonifacio---Uptown-Mall\/Reporting-Analyst_R1724737\/apply\",\"job_requisition_id\":\"R1724737\"}],\"organizations\":[{\"wid\":\"e6ac8a91aa3701465ad11395da1d5b03\",\"descriptor\":\"2747 - Google - GOOGLEGSRS\",\"reference_id\":\"GOOGLEGSRS\",\"custom_reference_id\":\"GOOGLEGSRS\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"8f4c04bd6f45013b013bb947941b8f29\",\"descriptor\":\"W0ZCFT GOOGLEGSRS\",\"reference_id\":\"W0ZCFT\",\"custom_reference_id\":\"W0ZCFT\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"trupti.wadhwa@concentrix.com\"},\"first_name\":\"Trupti Wadhwa (102058769)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1724737\",\"wid\":\"4b1083791ef2100325998fa20d8d0000\",\"descriptor\":\"Sr. Advisor I, Transaction Processing\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1165\",\"campaign_id\":\"17986\",\"campaign_title\":\"Associate, Sales Support R1726116\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Quality Evaluator Associate - CV Required\",\"street\":\"EGY Cairo RHQ\",\"address\":\"EGY Cairo RHQ\",\"city\":null,\"state\":\"Giza\",\"postal_code\":\"12568\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Associate, Sales Support is responsible for providing essential administrative support to the internal and external sales teams, allowing them to focus on sales activities. This position assists with order processing, sales contract research, price quotations, and document management while adhering to established processes related to quotations, bookings, and invoicing. Additionally, the role requires a basic understanding of product offerings and moderate proficiency in Microsoft Excel to effectively support sales initiatives and customer needs.\",\"long_description\":\"<ul><li>Prepare detailed quotes for contract renewal and RFP\/RFI responses daily to ensure timely and accurate pricing for client proposals<\/li><li>Maintain quote documentation with precise pricing and configuration updates weekly to support compliance and ease of access<\/li><li>Ensure integrity of client information in database systems regularly to maintain data accuracy and reliability<\/li><li>Update and manage Excel spreadsheets as needed to track quotes, documentation, and client interactions<\/li><li>Handle external and internal queries professionally and promptly to promote a client-oriented service approach<\/li><li>Perform bookings and purchase order processing daily to facilitate timely transaction completion and booking reconciliation<\/li><li>Conduct quality assurance self-checks on documentation and processes to ensure high standards and accuracy<\/li><li>Prioritize tasks to meet assigned deadlines consistently while paying attention to details for quality outcomes<\/li><\/ul>\",\"ats_external_id\":\"R1726116\",\"location\":\"Giza\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-17T04:07:01.234+08:00\",\"created_at\":\"2026-04-28T20:07:45.062+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzk4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Egypt-Cairo-RHQ\/B2B-Quality-Evaluator-Associate_R1726116\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Giza\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"12568\",\"primary_location\":{\"id\":\"EG-CAI-RAYAH-Y0\",\"wid\":\"c22d0d0d1d601026f557082ee7017678\",\"descriptor\":\"EGY Cairo RHQ\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Abdel El-Satar, Mahmoud Essam\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101844187\",\"wid\":\"5574b32ef4d40116ae86c309712000b6\",\"descriptor\":\"Yasmin Nabil Mohamed Mohamed Naggar (101844187)\"},{\"id\":\"101785635\",\"wid\":\"3299c9f1a51d0135f15bd5ea40061421\",\"descriptor\":\"Mahmoud Essam (101785635)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3240\",\"descriptor\":\"Associate, Sales Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-376113\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Egypt-Cairo-RHQ\/B2B-Quality-Evaluator-Associate_R1726116\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Egypt-Cairo-RHQ\/B2B-Quality-Evaluator-Associate_R1726116\/apply\",\"job_requisition_id\":\"R1726116\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"momen.abdelmegied@concentrix.com\"},\"first_name\":\"Mo'men Amin (101093420)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1726116\",\"wid\":\"9e4dd50bfa3c10031e1a5c5501fd0000\",\"descriptor\":\"B2B Quality Evaluator Associate - 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195\",\"address\":\"Rheiner Landstra\u00dfe 195\",\"city\":\"Osnabr\u00fcck\",\"state\":\"Niedersachsen\",\"postal_code\":\"49078\",\"region\":\"Niedersachsen\",\"country\":\"Germany\",\"short_description\":\"Starte jetzt im Kundenservice \u2013 wir zeigen dir alles Schritt f\u00fcr Schritt.\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt im Kundenservice &ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch leistungsorientierte Verg&uuml;tung und\/oder Provision<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Bearbeite Anfragen und W&uuml;nsche<\/strong> von Privatkunden<\/li>\\n<li>Sorge f&uuml;r ein\u202f<strong>optimales Kundenerlebnis<\/strong><\/li>\\n<li><strong>Finde L&ouml;sungen<\/strong> &ndash; auch wenn&rsquo;s mal knifflig wird<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/fMGAdP6.png\\\" alt=\\\"\\\" width=\\\"108\\\" height=\\\"18\\\" \/> &bdquo;Sehr tolle Teamleiter, es wird auf Mitarbeiter eingegangen und Mitarbeiter wertgesch&auml;tzt.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Themen wie <strong>Bankwesen, Telekommunikation, Versicherung oder Support <\/strong>wecken dein Interesse<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien <\/strong>sind genau dein Ding<\/li>\\n<li>Du hast Lust mit unserem Team am&nbsp;Standort in Osnabr&uuml;ck&nbsp;zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Voll- oder Teilzeit<\/strong>&nbsp;&ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li><strong>Bis zu 27 Urlaubstage<\/strong>,&nbsp;f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong>, von unseren Trainern &ndash; sie bringen dir alles bei<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong><\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten Fitnessstudios<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<p><img src=\\\"https:\/\/i.imgur.com\/3KkHK6X.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"40\\\" \/><\/p>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Rheiner Landstra&szlig;e 195, 49078 Osnabr&uuml;ck&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<br \/><\/strong><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0800 50 60 080.&nbsp;<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<br \/><\/strong>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-895\",\"location\":\"Osnabr\u00fcck, Niedersachsen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-07T09:43:48.590+02:00\",\"created_at\":\"2026-04-28T11:30:27.553+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OTU?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"42\",\"campaign_id\":\"1372\",\"campaign_title\":\"Juan Chavarria\",\"campaign_type\":\"job_application\",\"job_title\":\"Espa\u00f1ol\",\"street\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"address\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"city\":\"Bogota\",\"state\":\"Bogota\",\"postal_code\":\"\u00a0111411\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"Representante de Servicio al Cliente Espa\u00f1ol - Medell\u00edn - Bogot\u00e1\",\"long_description\":\"<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iexcl;Impulsa tu carrera con Concentrix Colombia!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Buscas una nueva oportunidad profesional? En Concentrix Colombia encontrar&aacute;s las herramientas, el apoyo y el equipo para crecer mientras brindas experiencias excepcionales a los clientes. &Uacute;nete y marca la diferencia. \ud83d\udcbc<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Servicio al Cliente<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Atender consultas por tel&eacute;fono, chat o correo con claridad y profesionalismo.<\/li>\\n<li style=\\\"color: #002f35;\\\">Seguir procesos y utilizar herramientas internas para resolver solicitudes.<\/li>\\n<li style=\\\"color: #002f35;\\\">Colaborar con tu equipo para asegurar una excelente experiencia de servicio.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\ud83d\udcb0Salario competitivo + bonos por performance + todas las prestaciones sociales de ley&nbsp;<br \/>\ud83d\udcc4Contrato a t&eacute;rmino indefinido<br \/>\ud83c\udfebConvenios con entidades<br \/>\ud83d\udcc8Oportunidades de crecimiento<br \/>\ud83c\udff7\ufe0fAlianzas con marcas y Descuentos exclusivos<\/p>\\n<p style=\\\"color: #002f35;\\\">&nbsp;<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">Bachillerato completo<br \/>Buena comunicaci&oacute;n<br \/>Conocimientos b&aacute;sicos de computaci&oacute;n<br \/>Enfoque en el cliente<br \/>Disponibilidad de horarios<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iexcl;Post&uacute;late hoy y comienza tu camino con Concentrix Colombia!<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"CO-1372\",\"location\":\"Bogota, 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d'Heliopolis-Conseil\",\"city\":\"Paris\",\"state\":null,\"postal_code\":\"75017\",\"region\":null,\"country\":\"France\",\"short_description\":\"\",\"long_description\":\"<div><b><u>Concentrix<\/u><\/b>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/div><div><p>Nous sommes l&#39;un des principaux fournisseurs mondiaux de solutions d&#39;exp\u00e9rience client (CX), aliment\u00e9es par la technologie (IA, capacit\u00e9s digitales pouss\u00e9es et services \u00e0 haute valeur ajout\u00e9e). Nous concevons, construisons et mettons en \u0153uvre le futur de l\u2019exp\u00e9rience client.<\/p><p>Nos services sont divers et vari\u00e9s : Services digitaux, sant\u00e9, technologique, paiement\u2026Ventes ; Assistance commerciale ; Support technique \u2026<\/p><p>Pour compl\u00e9ter l&#39;\u00e9quipe Sales (p\u00e9rim\u00e8tre France), nous sommes \u00e0 la recherche d\u2019un(e) <b>Directeu<\/b><b>r(<i>-<\/i>rice) <\/b><b>des ventes<\/b>.<\/p><p><\/p><p><b><u>Principales activit\u00e9s<\/u><\/b>\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><div><div><p><span><span>Le\/la directeur(<\/span><span>trice<\/span><span>) des ventes est un acteur cl\u00e9 du d\u00e9veloppement commercial de la Business Unit (BU) \u00e0 laquelle il\/elle est rattach\u00e9 (e), notamment dans sa dimension de prospection et d&#39;ouverture de nouveaux comptes clients.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Il\/elle participe \u00e0 l&#39;\u00e9laboration de la strat\u00e9gie commerciale de la BU, l&#39;anime pour ce qui est du volet prospection, et accompagne les autres membres de la BU dans leurs actions de d\u00e9veloppement des comptes clients embarqu\u00e9s. Il\/elle a une part de responsabilit\u00e9 importante dans l&#39;atteinte des objectifs de d\u00e9veloppement commercial de la BU<\/span><\/span><span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Les principales missions seront les suivantes\u202f:\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>1) Elaboration et animation de la strat\u00e9gie commerciale<\/span><span>\u202f<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>D\u00e9finir les comptes strat\u00e9giques (top 5 ou 10) et les comptes cibles prioritaires (30-50) \u00e0 prospecter<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Identifier de nouveaux axes de d\u00e9veloppement pour la BU\u202f: nouveaux march\u00e9s porteurs, nouveaux acteurs au sein des march\u00e9s actuels, nouvelles offres Webhelp pour les prospects et les comptes embarqu\u00e9s (cross-sell)<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Participer \u00e0 la mise \u00e0 jour de la pr\u00e9sentation des savoir-faire et des exp\u00e9riences de la BU (supports de<span>\u00a0<\/span><\/span><span>pr\u00e9sentationet<\/span><span><span>\u00a0<\/span>de communication<\/span><\/span><span><span>)<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Participer \u00e0 la conception et \u00e0 l&#39;animation des actions marketing, de communication et de promotion des offres de la BU et plus g\u00e9n\u00e9ralement de Webhelp : communication directe, \u00e9v\u00e9nements, salons, relation presse\u2026<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Animer un r\u00e9seau de prescripteurs : consultants, relations du secteur\u2026<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Partager les exp\u00e9riences et les r\u00e9sultats avec la communaut\u00e9s Sales de l&#39;entreprise<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>2) Prospection commerciale et avant-vente<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Prospecter les cibles identifi\u00e9es en s\u2019appuyant sur un consultant avant-vente<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Concevoir les outils d\u2019aide \u00e0 la vente n\u00e9cessaire pour<span>\u00a0<\/span><\/span><span>attirer les prospects<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Savoir p<\/span><span>r\u00e9senter l&#39;offre<span>\u00a0<\/span><\/span><span>WNX WH et de la BU Sant\u00e9 ainsi que l\u2019ensemble des services du groupe\u00a0<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Recueillir et diagnostiquer les besoins prospects (ou clients si d\u00e9veloppement commercial sur comptes embarqu\u00e9s)<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Suivre et animer dans la dur\u00e9e les cibles prospects (outil utilis\u00e9\u202f: Salesforce<\/span><span>)<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>3) Vente et d\u00e9veloppement commercial<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Elaborer les r\u00e9ponses aux appels d\u2019offre re\u00e7us ou coordonner les participants (Direction de Compte, Direction de la Performance, \u2026) aux processus de RFI (<\/span><span>Request<\/span><span><span>\u00a0<\/span>For Information) et\/ou RFP (<\/span><span>Request<\/span><span><span>\u00a0<\/span>For<span>\u00a0<\/span><\/span><span>Proposal<\/span><span>)<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Soutenir oralement des propositions commerciales<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Organiser des visites des prospects sur les sites Webhelp<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>N\u00e9gocier les conditions de r\u00e9alisation des offres soutenues (notamment financi\u00e8res)<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Accompagner la direction de comptes dans le<span>\u00a0<\/span><\/span><span>set-up<\/span><span><span>\u00a0<\/span>nouveaux comptes\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Accompagner la direction de comptes dans le processus d\u2019up-sell \/ cross-sell sur les comptes embarqu\u00e9s<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>&#x1f393;<\/span><\/b><b><span>\u200b<\/span><\/b><b><span><span>\u00a0<\/span>Profil\u202frecherch\u00e9<\/span><\/b><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Dipl\u00f4m\u00e9(e) d\u2019une \u00e9cole de commerce ou d\u2019ing\u00e9nieur et justifiant d\u2019au moins 7 ans d\u2019exp\u00e9rience professionnelle r\u00e9ussie,\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Tu as<\/span><span><span>\u00a0<\/span>un esprit entrepreneurial et une app\u00e9tence pour le commerce,<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Tu es<\/span><span><span>\u00a0<\/span>une personne autonome capable<span>\u00a0<\/span><\/span><span>dot\u00e9e d\u2019une grande curiosit\u00e9 et d\u2019un esprit cr\u00e9atif<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Tu es<\/span><span><span>\u00a0<\/span>capable d\u2019adopter une posture conseil pour comprendre les enjeux de nouveaux march\u00e9s et proposer des solutions innovantes<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>T<\/span><span>u<\/span><span><span>\u00a0<\/span>as une<\/span><span><span>\u00a0<\/span>\u00e2me \u00e0 la fois de chasseur mais \u00e9galement d\u2019\u00e9leveur\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Tu sais<\/span><span><span>\u00a0<\/span>vous adapter \u00e0 un environnement march\u00e9<span>\u00a0<\/span><\/span><span>immature et faire preuve de p\u00e9dagogie sur vos prospects<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Tu sais<\/span><span><span>\u00a0<\/span>\u00e9voluer dans un contexte multiculturel,<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><span><span>Tu as<\/span><span><span>\u00a0<\/span>d\u00e9j\u00e0 r\u00e9pondu \u00e0 des appels d\u2019offre (dans un cabinet de conseil ou dans une entreprise de services) et savez coordonner plusieurs types d\u2019interlocuteurs en interne<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Tu es<\/span><span><span>\u00a0<\/span>\u00e0 l\u2019aise \u00e0 l\u2019oral quel que soit le type d\u2019interlocuteurs en face de vous, C-<\/span><span>level<\/span><span><span>\u00a0<\/span>compris<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><p><b><u>Ce que nous vous offrons :<\/u><\/b><\/p><ul><li><p>Un poste cl\u00e9 en CDI au sein d&#39;une entreprise internationale et leader de son march\u00e9\u00a0;<\/p><\/li><li><p>Un environnement de travail stimulant et bienveillant, au sein de locaux neufs et conviviaux situ\u00e9s \u00e0 Paris (17\u00e8me)<\/p><\/li><li><p>Un statut de cadre au forfait jours et RTT\u00a0;<\/p><\/li><li><p>Une prise en charge de la mutuelle \u00e0 hauteur de 80%\u00a0;<\/p><\/li><li><p>Des tickets restaurants\u00a0;<\/p><\/li><li><p>Enfin, vous b\u00e9n\u00e9ficierez \u00e9galement de conditions de travail agr\u00e9ables ainsi que d&#39;une organisation du travail vous permettant de t\u00e9l\u00e9travailler 2 \u00e0 3 jours par semaine.<\/p><\/li><\/ul><p><\/p><p><i><b>Venez nous rejoindre pour contribuer \u00e0 notre r\u00e9ussite collective et saisir l\u2019opportunit\u00e9 d\u2019appr\u00e9hender la structure d\u2019un grand groupe 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Wir&nbsp;sind&nbsp;ein&nbsp;weltweit&nbsp;f&uuml;hrendes&nbsp;Unternehmen&nbsp;im&nbsp;Bereich&nbsp;Technologie und&nbsp;Dienstleistungen, das die Marken der Zukunft&nbsp;unterst&uuml;tzt. Wir&nbsp;helfen&nbsp;bekannten&nbsp;Marken, die Sie&nbsp;jeden&nbsp;Tag&nbsp;nutzen,&nbsp;ihre&nbsp;Gesch&auml;fte&nbsp;mit&nbsp;Technologie und&nbsp;integrierten&nbsp;L&ouml;sungen&nbsp;zu&nbsp;verbessern, in&nbsp;&uuml;ber&nbsp;70&nbsp;L&auml;ndern&nbsp;weltweit. Jahr f&uuml;r Jahr&nbsp;werden&nbsp;wir&nbsp;mit&nbsp;Auszeichnungen&nbsp;wie&nbsp;<em>&bdquo;World&rsquo;s Best&nbsp;Workplaces&ldquo;<\/em>,&nbsp;<em>&bdquo;Best Companies for Career&nbsp;Growth&ldquo;<\/em>&nbsp;und&nbsp;<em>&bdquo;Best Company Culture&ldquo;<\/em>&nbsp;geehrt.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Wenn Sie&nbsp;wachsen&nbsp;und&nbsp;sich&nbsp;inspirieren&nbsp;lassen&nbsp;m&ouml;chtest,&nbsp;werden&nbsp;Sie&nbsp;als&nbsp;<strong>Customer Service Representative in&nbsp;Lissabon, Portugal (vor&nbsp;Ort<\/strong>),&nbsp;daf&uuml;r&nbsp;sorgen,&nbsp;dass&nbsp;Leistungsziele&nbsp;in&nbsp;allen&nbsp;Betriebsabl&auml;ufen&nbsp;erreicht&nbsp;werden.&nbsp;Zudem&nbsp;stellen&nbsp;Sie&nbsp;sicher,&nbsp;dass&nbsp;die&nbsp;Erwartungen&nbsp;unserer&nbsp;Kunden in&nbsp;Bezug&nbsp;auf operative&nbsp;Exzellenz&nbsp;mit&nbsp;hohen&nbsp;Standards in&nbsp;Qualit&auml;t,&nbsp;Effizienz&nbsp;und&nbsp;Optimierung&nbsp;der Customer Journey&nbsp;erf&uuml;llt&nbsp;werden,&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Karrierewachstum&nbsp;und&nbsp;pers&ouml;nliche&nbsp;Entwicklung<\/strong>&nbsp;<\/p>\\n<p>Wir&nbsp;bieten&nbsp;Ihnen&nbsp;umfassende&nbsp;Schulungen,&nbsp;modernste&nbsp;Technologien&nbsp;und&nbsp;kontinuierliche&nbsp;Unterst&uuml;tzung,&nbsp;damit&nbsp;Sie&nbsp;erfolgreich&nbsp;sind. Bei&nbsp;Concentrix&nbsp;gibt&nbsp;es&nbsp;echte&nbsp;Chancen&nbsp;zur&nbsp;pers&ouml;nlichen&nbsp;und&nbsp;beruflichen&nbsp;Weiterentwicklung. Rund 80\u202f%&nbsp;unserer&nbsp;Manager und&nbsp;F&uuml;hrungskr&auml;fte&nbsp;wurden&nbsp;intern&nbsp;bef&ouml;rdert!&nbsp;Deshalb&nbsp;bieten&nbsp;wir&nbsp;eine&nbsp;Vielzahl&nbsp;KOSTENLOSER&nbsp;Lern- und Leadership-Programme, die Sie auf&nbsp;deinem&nbsp;Weg&nbsp;zu&nbsp;der&nbsp;Karriere&nbsp;unterst&uuml;tzen,&nbsp;wie&nbsp;Sie&nbsp;sich&nbsp;es immer&nbsp;vorgestellt&nbsp;haben.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Dies ist mehr als nur eine Position im Kundenservice &ndash; es bietet Ihnen die M&ouml;glichkeit, eine Karriere aufzubauen und dabei eng mit einer weltweit gesch&auml;tzten Motorradmarke zusammenzuarbeiten, bei der Leidenschaft, Performance und Kundenerlebnis Hand in Hand gehen.<\/p>\\n<p><strong>Ihre&nbsp;Aufgaben&nbsp;in&nbsp;dieser&nbsp;Position<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Als Customer Service&nbsp;Representative&nbsp;&uuml;bernehmen&nbsp;Sie&nbsp;folgende&nbsp;Aufgaben:<\/p>\\n<ul>\\n<li>Betreuung&nbsp;eingehender&nbsp;Anrufe&nbsp;sowie&nbsp;Support&nbsp;&uuml;ber&nbsp;Live\u2011Chat,&nbsp;E\u2011Mail&nbsp;und&nbsp;soziale&nbsp;Medien und&nbsp;stellen&nbsp;dabei&nbsp;sicher,&nbsp;dass&nbsp;jede&nbsp;Interaktion&nbsp;professionell&nbsp;und&nbsp;freundlich&nbsp;gestaltet&nbsp;ist.<\/li>\\n<li>Funktion&nbsp;als&nbsp;zentrale&nbsp;Ansprechperson&nbsp;f&uuml;r&nbsp;Mitglieder. Sie&nbsp;informieren&nbsp;&uuml;ber&nbsp;Programme&nbsp;und&nbsp;Mitgliedervorteile&nbsp;und&nbsp;unterst&uuml;tzen&nbsp;bei&nbsp;der&nbsp;Einf&uuml;hrung&nbsp;neuer&nbsp;Mitglieder.<\/li>\\n<li>Beantwortung&nbsp;detaillierter&nbsp;Anfragen&nbsp;zu&nbsp;Motorbekleidung,&nbsp;allgemeinem&nbsp;Merchandising&nbsp;sowie&nbsp;Teilen&nbsp;und&nbsp;Zubeh&ouml;r&nbsp;(P&amp;A).<\/li>\\n<li>Information der Community&nbsp;&uuml;ber&nbsp;bevorstehende&nbsp;Rallyes,&nbsp;lokale&nbsp;H&auml;ndlerveranstaltungen&nbsp;und&nbsp;soziale&nbsp;Events&nbsp;zur&nbsp;F&ouml;rderung&nbsp;von Engagement und&nbsp;Fahraktivit&auml;t.<\/li>\\n<li>Unterst&uuml;tzung&nbsp;bei&nbsp;der&nbsp;Betreuung&nbsp;von&nbsp;Kontakten&nbsp;aus&nbsp;H&auml;ndlerbetrieben,&nbsp;Hilfestellung&nbsp;bei&nbsp;&bdquo;How\u2011to&ldquo;-Anfragen&nbsp;sowie&nbsp;F&ouml;rderung&nbsp;von&nbsp;Partnerschaften&nbsp;innerhalb&nbsp;des&nbsp;Netzwerks.<\/li>\\n<li>Bearbeitung&nbsp;von&nbsp;Kundenbeschwerden&nbsp;mit&nbsp;Einf&uuml;hlungsverm&ouml;gen&nbsp;und&nbsp;einer&nbsp;klaren&nbsp;&bdquo;Make&nbsp;Things&nbsp;Right&ldquo;-Haltung, um&nbsp;eine&nbsp;langfristige&nbsp;Markenloyalit&auml;t&nbsp;sicherzustellen.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre Qualifikationen<\/strong><\/p>\\n<p>Concentrix ist der richtige Arbeitgeber f&uuml;r Sie, wenn Sie:<\/p>\\n<ul>\\n<li>Sie verf&uuml;gen &uuml;ber sehr gute Deutschkenntnisse sowie flie&szlig;ende Englischkenntnisse (Niveau B2) &ndash; jeweils in Wort und Schrift.<\/li>\\n<li>Sie haben eine ausgepr&auml;gte Leidenschaft f&uuml;r Motorr&auml;der. (Aktive Fahrerinnen und Fahrer sowie Motorradenthusiasten werden ausdr&uuml;cklich bevorzugt.)<\/li>\\n<li>Sie besitzen gute Schreibf&auml;higkeiten sowie solide Computerkenntnisse, insbesondere im Umgang mit MS\u2011Office\u2011<\/li>\\n<li>Sie sind technikaffin und in der Lage, neue Software und Tools schnell zu erlernen.<\/li>\\n<li>Sie k&ouml;nnen komplexe Sachverhalte klar, verst&auml;ndlich und pr&auml;zise erkl&auml;ren.<\/li>\\n<li>Erste Erfahrung in einem Customer\u2011Service\u2011Center ist von Vorteil, jedoch nicht zwingend erforderlich<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Wenn Sie das Gef&uuml;hl haben, dass Sie nicht alle K&auml;stchen ankreuzen, empfehlen wir Ihnen dennoch, sich zu bewerben. Wir werden unser Bestes geben, um Ihnen die passende Stelle anzubieten, sei es diese oder eine andere.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Was wir Ihnen bieten<\/strong><\/p>\\n<p>In dieser Position profitieren Sie von Vorteilen, die Ihren individuellen Lebensstil unterst&uuml;tzen:&nbsp;<\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;higes Gehalt und leistungsabh&auml;ngiger Bonus&nbsp;<\/li>\\n<li>Zentrale Lage in Lissabon, Portugal&nbsp;<\/li>\\n<li>&bdquo;Bring-a-friend&ldquo;-Pr&auml;mienprogramm (Mitarbeiterempfehlungen)&nbsp;<\/li>\\n<li>Vollst&auml;ndig bezahlte Schulung zur Firma und zum Projekt&nbsp;<\/li>\\n<li>Programme zur beruflichen Weiterentwicklung&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Erleben Sie die beste Version Ihrer selbst!<\/strong>&nbsp;<\/p>\\n<p>Wenn sich das nach dem perfekten n&auml;chsten Schritt in Ihrer Karriere anh&ouml;rt, m&ouml;chten wir Sie kennenlernen. Bewerben Sie sich noch heute und finden Sie heraus, warum &uuml;ber 440.000 Game-Changer weltweit Concentrix als ihren &bdquo;Employer of Choice&ldquo; bezeichnen.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix ist ein Arbeitgeber der Chancengleichheit<\/strong>&nbsp;<\/p>\\n<p>Wir sind stolz darauf, weltweit als ein Team und ein Unternehmen vereint zu sein. Wir verpflichten uns zu gleichen Besch&auml;ftigungschancen f&uuml;r alle Bewerber sowie zu einem Arbeitsumfeld frei von Diskriminierung und Bel&auml;stigung. Unsere Recruiting-Praktiken basieren ausschlie&szlig;lich auf gesch&auml;ftlichen Anforderungen, Stellenprofilen und beruflichen Qualifikationen &ndash; unabh&auml;ngig von Herkunft, Alter, Geschlechtsidentit&auml;t, sexueller Orientierung, Religion, ethnischer Zugeh&ouml;rigkeit, famili&auml;rem Status, Nationalit&auml;t, Behinderung oder anderen gesetzlich gesch&uuml;tzten Merkmalen.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; portugiesischem Recht werden nur Bewerber ber&uuml;cksichtigt, die rechtlich berechtigt sind, in Portugal zu arbeiten.<\/p>\",\"ats_external_id\":\"PT-417\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-24T08:58:16.593+01:00\",\"created_at\":\"2026-04-27T12:09:11.878+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"324\",\"campaign_id\":\"827\",\"campaign_title\":\"GoodWe | Polish | Lublin\",\"campaign_type\":\"job_application\",\"job_title\":\"Specjalista \/ Specjalistka ds. pomocy technicznej w j\u0119zyku polskim\",\"street\":null,\"address\":null,\"city\":\"Lublin\",\"state\":\"Lublin Voivodeship\",\"postal_code\":\"20\",\"region\":\"Lubelskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2><strong>Tw&oacute;j zakres obowi\u0105zk&oacute;w<\/strong><\/h2>\\n<ul>\\n<li>Obs\u0142uga zg\u0142osze\u0144 telefonicznych od technik&oacute;w i monter&oacute;w urz\u0105dze\u0144 fotowoltaicznych<\/li>\\n<li>Diagnozowanie i rozwi\u0105zywanie przyj\u0119tych zg\u0142osze\u0144<\/li>\\n<li>Kontrola poprawno\u015bci rozwi\u0105zania wyst\u0119puj\u0105cych usterek technicznych<\/li>\\n<li>Wsp&oacute;\u0142praca z innymi poziomami wsparcia technicznego i in\u017cynierami serwisu<\/li>\\n<li>Wprowadzanie danych do systemu<\/li>\\n<li>Dbanie o wysok\u0105 jako\u015b\u0107 obs\u0142ugi<\/li>\\n<\/ul>\\n<h2><strong>Nasze wymagania<\/strong><\/h2>\\n<ul>\\n<li>Umiej\u0119tno\u015b\u0107 obs\u0142ugi systemu operacyjnego Windows i pakietu MS Office<\/li>\\n<li>Komunikatywno\u015b\u0107 i nastawienie na prac\u0119 z lud\u017ami<\/li>\\n<li>Wysoka kultura osobista i orientacja na potrzeby klienta<\/li>\\n<li>Zainteresowanie nowymi technologiami<\/li>\\n<li>Znajomo\u015b\u0107 j\u0119zyka polskiego w stopniu zaawansowanym (C1) i angielskiego w stopniu dobrym (B1)<\/li>\\n<li>Operatywno\u015b\u0107, dobra organizacja i wysoki poziom motywacji do pracy<\/li>\\n<\/ul>\\n<h2><strong>To oferujemy<\/strong><\/h2>\\n<ul>\\n<li>Elastyczny grafik i umow\u0119 zlecenie<\/li>\\n<li>Dogodny system pracy &ndash; 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Wir&nbsp;sind&nbsp;ein&nbsp;globaler&nbsp;Technologie- und&nbsp;Dienstleistungsanbieter, der die Marken von morgen&nbsp;vorantreibt. Wir&nbsp;helfen&nbsp;bekannten&nbsp;Marken &ndash;&nbsp;denjenigen, die Sie&nbsp;t&auml;glich&nbsp;nutzen&nbsp;&ndash;&nbsp;ihr&nbsp;Gesch&auml;ft&nbsp;mit&nbsp;Technologie und&nbsp;integrierten&nbsp;L&ouml;sungen&nbsp;in&nbsp;&uuml;ber&nbsp;70&nbsp;L&auml;ndern&nbsp;zu&nbsp;verbessern.&nbsp;Darauf&nbsp;sind&nbsp;wir&nbsp;stolz&nbsp;und&nbsp;werden&nbsp;Jahr f&uuml;r Jahr&nbsp;mit&nbsp;Auszeichnungen&nbsp;wie&nbsp;&bdquo;World&rsquo;s&nbsp;Best&nbsp;Workplaces&ldquo;, &bdquo;Best Companies&nbsp;for&nbsp;Career&nbsp;Growth&ldquo; und&nbsp;&bdquo;Best Company Culture&ldquo;&nbsp;geehrt.&nbsp;<\/p>\\n<p><strong>Wenn Sie&nbsp;sich&nbsp;weiterentwickeln&nbsp;und&nbsp;inspirieren&nbsp;lassen&nbsp;m&ouml;chten,&nbsp;k&ouml;nnen&nbsp;Sie&nbsp;als&nbsp;Customer &amp; Technical Support Specialist in Porto, Portugal (vor&nbsp;Ort)&nbsp;t&auml;tig&nbsp;sein.<\/strong>&nbsp;In&nbsp;dieser&nbsp;Rolle&nbsp;leisten&nbsp;Sie&nbsp;Kundenbetreuung&nbsp;und&nbsp;technischen&nbsp;Support f&uuml;r&nbsp;medizinische&nbsp;Ger&auml;te&nbsp;und&nbsp;stellen&nbsp;eine&nbsp;korrekte&nbsp;Auftragsabwicklung&nbsp;sowie&nbsp;ein&nbsp;einf&uuml;hlsames,&nbsp;professionelles&nbsp;Kundenerlebnis&nbsp;f&uuml;r Kunden in&nbsp;europ&auml;ischen&nbsp;M&auml;rkten&nbsp;sicher.&nbsp;<\/p>\\n<p><strong>Karrierewachstum&nbsp;und&nbsp;pers&ouml;nliche&nbsp;Entwicklung<\/strong>&nbsp;<\/p>\\n<p>Wir&nbsp;bieten&nbsp;Ihnen&nbsp;umfassende&nbsp;Schulungen,&nbsp;modernste&nbsp;Technologien&nbsp;und&nbsp;kontinuierliche&nbsp;Unterst&uuml;tzung, die Sie f&uuml;r&nbsp;Ihren&nbsp;Erfolg&nbsp;ben&ouml;tigen. Bei Concentrix&nbsp;besteht&nbsp;echtes&nbsp;Potenzial&nbsp;f&uuml;r&nbsp;berufliches&nbsp;und&nbsp;pers&ouml;nliches&nbsp;Wachstum.&nbsp;Etwa&nbsp;80 %&nbsp;unserer&nbsp;F&uuml;hrungskr&auml;fte&nbsp;wurden&nbsp;intern&nbsp;bef&ouml;rdert!&nbsp;Deshalb&nbsp;bieten&nbsp;wir&nbsp;eine&nbsp;Reihe&nbsp;<strong>kostenloser&nbsp;Lern- und Leadership-Programme<\/strong>, die Ihnen den Weg&nbsp;zu&nbsp;der&nbsp;Karriere&nbsp;ebnen, die Sie&nbsp;sich&nbsp;immer&nbsp;vorgestellt&nbsp;haben.&nbsp;<\/p>\\n<p><strong>Ihre&nbsp;Aufgaben&nbsp;in&nbsp;dieser&nbsp;Rolle<\/strong>&nbsp;<\/p>\\n<p>Als Customer &amp; Technical Support Specialist&nbsp;werden&nbsp;Sie:&nbsp;<\/p>\\n<ul>\\n<li>Technischen&nbsp;Support und&nbsp;Fehlerbehebung&nbsp;f&uuml;r&nbsp;medizinische&nbsp;Diabetesger&auml;te,&nbsp;Verbrauchsmaterialien&nbsp;und&nbsp;Zubeh&ouml;r&nbsp;leisten&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Auftragsannahmen&nbsp;und&nbsp;Verl&auml;ngerungen&nbsp;gem&auml;&szlig;&nbsp;Unternehmensrichtlinien&nbsp;bearbeiten&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Kunden&nbsp;bei&nbsp;der&nbsp;Nutzung&nbsp;der&nbsp;Produkte&nbsp;sowie&nbsp;bei&nbsp;Bestellungen&nbsp;&uuml;ber&nbsp;verschiedene&nbsp;Kan&auml;le&nbsp;(Telefon, E-Mail, Chat und SMS)&nbsp;unterst&uuml;tzen&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Alle&nbsp;Kundenkontakte&nbsp;korrekt&nbsp;und in&nbsp;englischer&nbsp;Sprache&nbsp;dokumentieren&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Aktives&nbsp;Zuh&ouml;ren&nbsp;und&nbsp;Empathie&nbsp;einsetzen, um&nbsp;mit&nbsp;sensiblen&nbsp;Patienten&nbsp;und&nbsp;Situationen&nbsp;professionell&nbsp;umzugehen&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Vorgegebene&nbsp;Prozesse&nbsp;und&nbsp;Skripte&nbsp;einhalten, um&nbsp;regulatorische&nbsp;und&nbsp;sicherheitsrelevante&nbsp;Standards&nbsp;sicherzustellen&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Ihre&nbsp;Qualifikationen<\/strong>&nbsp;<\/p>\\n<p>Concentrix&nbsp;passt&nbsp;gut&nbsp;zu&nbsp;Ihnen,&nbsp;wenn&nbsp;Sie:&nbsp;<\/p>\\n<ul>\\n<li>Sehr&nbsp;gute&nbsp;Deutschkenntnisse&nbsp;(C1) in Wort und Schrift&nbsp;besitzen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gute&nbsp;Englischkenntnisse&nbsp;(B2) in Wort und Schrift&nbsp;haben&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Mindestens&nbsp;2 Jahre&nbsp;Erfahrung&nbsp;im&nbsp;Bereich&nbsp;E-Commerce-Betrug&nbsp;oder&nbsp;Kundenservice&nbsp;mitbringen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Erfahrung&nbsp;in&nbsp;Betrugs-,&nbsp;Missbrauchs-&nbsp;oder&nbsp;Cybercrime-Untersuchungen&nbsp;haben&nbsp;(von&nbsp;Vorteil)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Analytisch&nbsp;stark,&nbsp;detailorientiert&nbsp;und&nbsp;sorgf&auml;ltig&nbsp;arbeiten&nbsp;sowie&nbsp;Ergebnisse&nbsp;strukturiert&nbsp;dokumentieren&nbsp;k&ouml;nnen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Ausgepr&auml;gte&nbsp;Probleml&ouml;sungs- und&nbsp;Priorisierungsf&auml;higkeiten&nbsp;besitzen&nbsp;und&nbsp;proaktiv&nbsp;sowie&nbsp;l&ouml;sungsorientiert&nbsp;handeln&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Informationen&nbsp;aus&nbsp;verschiedenen&nbsp;Quellen&nbsp;sammeln&nbsp;und&nbsp;zusammenf&uuml;hren&nbsp;k&ouml;nnen, um&nbsp;Untersuchungen&nbsp;zu&nbsp;unterst&uuml;tzen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gut&nbsp;organisiert,&nbsp;ergebnisorientiert&nbsp;und&nbsp;belastbar&nbsp;sind&nbsp;sowie&nbsp;sicher&nbsp;im&nbsp;Umgang&nbsp;mit&nbsp;Konflikten&nbsp;und&nbsp;Notf&auml;llen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gute&nbsp;Kenntnisse&nbsp;in Microsoft Word&nbsp;und&nbsp;Excel&nbsp;haben&nbsp;<\/li>\\n<\/ul>\\n<p>Auch&nbsp;wenn&nbsp;Sie nicht alle&nbsp;Anforderungen&nbsp;erf&uuml;llen,&nbsp;ermutigen&nbsp;wir&nbsp;Sie&nbsp;ausdr&uuml;cklich&nbsp;zur&nbsp;Bewerbung. Wir&nbsp;bem&uuml;hen&nbsp;uns, Sie&nbsp;mit&nbsp;der&nbsp;passenden&nbsp;Position&nbsp;zusammenzubringen&nbsp;&ndash; sei es&nbsp;diese&nbsp;oder&nbsp;eine&nbsp;andere.&nbsp;<\/p>\\n<p><strong>Was&nbsp;wir&nbsp;Ihnen&nbsp;bieten<\/strong>&nbsp;<\/p>\\n<p>In&nbsp;dieser&nbsp;Rolle&nbsp;profitieren&nbsp;Sie von&nbsp;Vorteilen, die&nbsp;Ihren&nbsp;individuellen&nbsp;Lebensstil&nbsp;unterst&uuml;tzen:&nbsp;<\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;higes&nbsp;Gehalt&nbsp;(Grundgehalt&nbsp;plus Boni)&nbsp;<\/li>\\n<li><strong>1500 &euro; Willkommensbonus<\/strong><\/li>\\n<li>Zentrale Lage in Porto, Portugal<\/li>\\n<li>Empfehlungsbonus (&bdquo;Bring-a-friend&ldquo;)<\/li>\\n<li>Vollst&auml;ndig bezahlte Schulung zum Unternehmen und Projekt<\/li>\\n<li>Programme zur beruflichen Weiterentwicklung&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Erleben Sie die&nbsp;beste&nbsp;Version&nbsp;Ihrer&nbsp;selbst!<\/strong>&nbsp;<\/p>\\n<p>Wenn&nbsp;sich&nbsp;dies&nbsp;nach&nbsp;dem&nbsp;perfekten&nbsp;n&auml;chsten&nbsp;Schritt in&nbsp;Ihrer&nbsp;Karriere&nbsp;anh&ouml;rt,&nbsp;freuen&nbsp;wir&nbsp;uns&nbsp;auf&nbsp;Ihre&nbsp;Bewerbung.&nbsp;Entdecken&nbsp;Sie,&nbsp;warum&nbsp;&uuml;ber&nbsp;440.000 &bdquo;Game-Changer&ldquo;&nbsp;weltweit&nbsp;Concentrix&nbsp;als&nbsp;ihren&nbsp;bevorzugten&nbsp;Arbeitgeber&nbsp;w&auml;hlen.&nbsp;<\/p>\\n<p><strong>Concentrix&nbsp;ist&nbsp;ein&nbsp;Arbeitgeber&nbsp;der&nbsp;Chancengleichheit<\/strong>&nbsp;<\/p>\\n<p>Wir&nbsp;sind&nbsp;stolz&nbsp;darauf,&nbsp;als&nbsp;ein&nbsp;Team und&nbsp;ein&nbsp;Unternehmen&nbsp;weltweit&nbsp;vereint&nbsp;zu&nbsp;sein. Wir&nbsp;verpflichten&nbsp;uns&nbsp;zu&nbsp;Chancengleichheit&nbsp;f&uuml;r alle&nbsp;Bewerbenden&nbsp;und&nbsp;zu&nbsp;einem&nbsp;Arbeitsumfeld&nbsp;frei&nbsp;von&nbsp;Diskriminierung&nbsp;und&nbsp;Bel&auml;stigung.&nbsp;Unsere&nbsp;Einstellungsentscheidungen&nbsp;basieren&nbsp;ausschlie&szlig;lich&nbsp;auf&nbsp;gesch&auml;ftlichen&nbsp;Anforderungen,&nbsp;Stellenanforderungen&nbsp;und&nbsp;beruflichen&nbsp;Qualifikationen&nbsp;&ndash;&nbsp;unabh&auml;ngig&nbsp;von&nbsp;Rasse, Alter,&nbsp;Geschlechtsidentit&auml;t,&nbsp;sexueller&nbsp;Orientierung, Religion,&nbsp;ethnischer&nbsp;Herkunft,&nbsp;Familienstand,&nbsp;nationaler&nbsp;Herkunft,&nbsp;Behinderung&nbsp;oder&nbsp;anderen&nbsp;gesetzlich&nbsp;gesch&uuml;tzten&nbsp;Merkmalen.&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig;&nbsp;portugiesischem&nbsp;Recht&nbsp;werden&nbsp;nur&nbsp;Bewerbende&nbsp;ber&uuml;cksichtigt, die&nbsp;&uuml;ber&nbsp;eine&nbsp;g&uuml;ltige&nbsp;Arbeitserlaubnis&nbsp;f&uuml;r Portugal&nbsp;verf&uuml;gen.&nbsp;<\/p>\",\"ats_external_id\":\"PT-415\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-17T16:51:00.812+01:00\",\"created_at\":\"2026-04-27T11:02:56.806+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1837\",\"campaign_id\":\"414\",\"campaign_title\":\"Volkswagen Digital \/ German \/ WAH \/ Braga \/ ad in german\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Deutschsprachig) \u2013 Volkswagen \u2013 Remote \",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Erleben Sie die Kraft einer Karriere, die alles ver\u00e4ndert\",\"long_description\":\"<p>Suchen Sie&nbsp;nach&nbsp;Ihrem&nbsp;n&auml;chsten&nbsp;Schritt? Wir&nbsp;sind&nbsp;ein&nbsp;globaler&nbsp;Technologie- und&nbsp;Dienstleistungsanbieter, der die Marken von morgen&nbsp;vorantreibt. Wir&nbsp;helfen&nbsp;bekannten&nbsp;Marken &ndash;&nbsp;denjenigen, die Sie&nbsp;t&auml;glich&nbsp;nutzen&nbsp;&ndash;&nbsp;ihr&nbsp;Gesch&auml;ft&nbsp;mit&nbsp;Technologie und&nbsp;integrierten&nbsp;L&ouml;sungen&nbsp;in&nbsp;&uuml;ber&nbsp;70&nbsp;L&auml;ndern&nbsp;zu&nbsp;verbessern.&nbsp;Darauf&nbsp;sind&nbsp;wir&nbsp;stolz&nbsp;und&nbsp;werden&nbsp;Jahr f&uuml;r Jahr&nbsp;mit&nbsp;Auszeichnungen&nbsp;wie&nbsp;&bdquo;World&rsquo;s Best&nbsp;Workplaces&ldquo;, &bdquo;Best Companies for Career&nbsp;Growth&ldquo; und&nbsp;&bdquo;Best Company Culture&ldquo;&nbsp;geehrt.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Sie&nbsp;sich&nbsp;weiterentwickeln&nbsp;und&nbsp;inspirieren&nbsp;lassen&nbsp;m&ouml;chten,&nbsp;k&ouml;nnen&nbsp;Sie&nbsp;als&nbsp;<strong>Customer Service Representative f&uuml;r Volkswagen in Portugal (Remote)<\/strong>&nbsp;sicherstellen,&nbsp;dass&nbsp;Leistungsziele&nbsp;in&nbsp;allen&nbsp;Bereichen&nbsp;erreicht&nbsp;werden.&nbsp;Zudem&nbsp;tragen&nbsp;Sie&nbsp;dazu&nbsp;bei, die&nbsp;Erwartungen&nbsp;des Kunden in&nbsp;Bezug&nbsp;auf operative&nbsp;Exzellenz&nbsp;zu&nbsp;erf&uuml;llen&nbsp;&ndash;&nbsp;insbesondere&nbsp;hohe&nbsp;Anforderungen&nbsp;an&nbsp;Qualit&auml;t,&nbsp;Effizienz&nbsp;und die&nbsp;Verbesserung&nbsp;der Customer Journey.&nbsp;<\/p>\\n<p><strong>Karrierewachstum&nbsp;und&nbsp;pers&ouml;nliche&nbsp;Entwicklung<\/strong>&nbsp;<\/p>\\n<p>Wir&nbsp;bieten&nbsp;Ihnen&nbsp;umfassende&nbsp;Schulungen,&nbsp;modernste&nbsp;Technologien&nbsp;und&nbsp;kontinuierliche&nbsp;Unterst&uuml;tzung,&nbsp;damit&nbsp;Sie&nbsp;erfolgreich&nbsp;sind. Bei Concentrix&nbsp;haben&nbsp;Sie&nbsp;echtes&nbsp;Potenzial&nbsp;f&uuml;r&nbsp;berufliches&nbsp;und&nbsp;pers&ouml;nliches&nbsp;Wachstum.&nbsp;Etwa&nbsp;80 %&nbsp;unserer&nbsp;F&uuml;hrungskr&auml;fte&nbsp;wurden&nbsp;intern&nbsp;bef&ouml;rdert!&nbsp;Deshalb&nbsp;bieten&nbsp;wir&nbsp;eine&nbsp;Reihe&nbsp;<strong>kostenloser&nbsp;Lern- und Leadership-Programme<\/strong>, die Ihnen den Weg&nbsp;zu&nbsp;der&nbsp;Karriere&nbsp;ebnen, die Sie&nbsp;sich&nbsp;vorstellen.&nbsp;<\/p>\\n<p><strong>Ihre&nbsp;Aufgaben&nbsp;in&nbsp;dieser&nbsp;Rolle<\/strong>&nbsp;<\/p>\\n<p>Als Customer Service Representative&nbsp;werden&nbsp;Sie:&nbsp;<\/p>\\n<ul>\\n<li>Kundenanfragen&nbsp;&uuml;ber&nbsp;verschiedene&nbsp;Kan&auml;le&nbsp;beantworten&nbsp;und&nbsp;relevante&nbsp;Informationen&nbsp;im&nbsp;CRM-System&nbsp;dokumentieren&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Starke&nbsp;Kundenbeziehungen&nbsp;aufbauen,&nbsp;indem&nbsp;Sie&nbsp;Anfragen&nbsp;schnell und&nbsp;professionell&nbsp;bearbeiten&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Kundenbindung&nbsp;und -loyalit&auml;t&nbsp;f&ouml;rdern,&nbsp;indem&nbsp;Sie&nbsp;erfolgreiche&nbsp;L&ouml;sungen&nbsp;f&uuml;r&nbsp;Anfragen&nbsp;unterst&uuml;tzen&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Stets&nbsp;professionelle&nbsp;und&nbsp;empathische&nbsp;Beziehungen&nbsp;zu&nbsp;allen&nbsp;Kunden&nbsp;pflegen&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Effektiv&nbsp;mit&nbsp;Teammitgliedern&nbsp;und&nbsp;dem&nbsp;Management&nbsp;zusammenarbeiten&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Feedback&nbsp;zu&nbsp;neuen&nbsp;Problemen&nbsp;geben&nbsp;und&nbsp;proaktiv&nbsp;Verbesserungsm&ouml;glichkeiten&nbsp;identifizieren&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Ihre&nbsp;Qualifikationen<\/strong>&nbsp;<\/p>\\n<p>Concentrix&nbsp;passt&nbsp;gut&nbsp;zu&nbsp;Ihnen,&nbsp;wenn&nbsp;Sie:&nbsp;<\/p>\\n<ul>\\n<li>Sehr&nbsp;gute&nbsp;Deutschkenntnisse&nbsp;(C1) in Wort und Schrift&nbsp;besitzen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gute&nbsp;Englischkenntnisse&nbsp;(B2) in Wort und Schrift&nbsp;haben&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Mindestens&nbsp;2 Jahre&nbsp;Erfahrung&nbsp;im&nbsp;Bereich&nbsp;E-Commerce-Betrug&nbsp;oder&nbsp;Kundenservice&nbsp;mitbringen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Erfahrung&nbsp;in&nbsp;Betrugs-,&nbsp;Missbrauchs-&nbsp;oder&nbsp;Cybercrime-Untersuchungen&nbsp;haben&nbsp;(von&nbsp;Vorteil)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Analytisch&nbsp;stark,&nbsp;detailorientiert&nbsp;und&nbsp;sorgf&auml;ltig&nbsp;arbeiten&nbsp;sowie&nbsp;Ergebnisse&nbsp;strukturiert&nbsp;dokumentieren&nbsp;k&ouml;nnen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Ausgepr&auml;gte&nbsp;Probleml&ouml;sungs- und&nbsp;Priorisierungsf&auml;higkeiten&nbsp;besitzen&nbsp;und&nbsp;proaktiv&nbsp;sowie&nbsp;l&ouml;sungsorientiert&nbsp;handeln&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Informationen&nbsp;aus&nbsp;verschiedenen&nbsp;Quellen&nbsp;sammeln&nbsp;und&nbsp;zusammenf&uuml;hren&nbsp;k&ouml;nnen, um&nbsp;Untersuchungen&nbsp;zu&nbsp;unterst&uuml;tzen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gut&nbsp;organisiert,&nbsp;ergebnisorientiert&nbsp;und&nbsp;belastbar&nbsp;sind&nbsp;sowie&nbsp;sicher&nbsp;im&nbsp;Umgang&nbsp;mit&nbsp;Konflikten&nbsp;und&nbsp;Notf&auml;llen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gute&nbsp;Kenntnisse&nbsp;in Microsoft Word&nbsp;und&nbsp;Excel&nbsp;haben&nbsp;<\/li>\\n<\/ul>\\n<p>Auch&nbsp;wenn&nbsp;Sie nicht alle&nbsp;Anforderungen&nbsp;erf&uuml;llen,&nbsp;ermutigen&nbsp;wir&nbsp;Sie&nbsp;ausdr&uuml;cklich&nbsp;zur&nbsp;Bewerbung. Wir&nbsp;bem&uuml;hen&nbsp;uns, Sie&nbsp;mit&nbsp;der&nbsp;passenden&nbsp;Position&nbsp;zusammenzubringen&nbsp;&ndash; sei es&nbsp;diese&nbsp;oder&nbsp;eine&nbsp;andere.&nbsp;<\/p>\\n<p><strong>Was&nbsp;wir&nbsp;Ihnen&nbsp;bieten<\/strong>&nbsp;<\/p>\\n<p>In&nbsp;dieser&nbsp;Rolle&nbsp;profitieren&nbsp;Sie von&nbsp;Vorteilen, die&nbsp;Ihren&nbsp;individuellen&nbsp;Lebensstil&nbsp;unterst&uuml;tzen:&nbsp;<\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;higes&nbsp;Gehalt&nbsp;(Grundgehalt&nbsp;plus Boni)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Von&nbsp;zu&nbsp;Hause&nbsp;aus&nbsp;arbeiten&nbsp;in Portugal&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Empfehlungsbonus&nbsp;(&bdquo;Bring-a-friend&ldquo;)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Vollst&auml;ndig&nbsp;bezahlte&nbsp;Schulung&nbsp;zum&nbsp;Unternehmen&nbsp;und Projekt&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Programme&nbsp;zur&nbsp;beruflichen&nbsp;Weiterentwicklung&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Erleben Sie die&nbsp;beste&nbsp;Version&nbsp;Ihrer&nbsp;selbst!<\/strong>&nbsp;<\/p>\\n<p>Wenn&nbsp;sich&nbsp;dies&nbsp;nach&nbsp;dem&nbsp;perfekten&nbsp;n&auml;chsten&nbsp;Schritt in&nbsp;Ihrer&nbsp;Karriere&nbsp;anh&ouml;rt,&nbsp;freuen&nbsp;wir&nbsp;uns&nbsp;auf&nbsp;Ihre&nbsp;Bewerbung.&nbsp;Entdecken&nbsp;Sie,&nbsp;warum&nbsp;&uuml;ber&nbsp;440.000 &bdquo;Game-Changer&ldquo;&nbsp;weltweit&nbsp;Concentrix&nbsp;als&nbsp;ihren&nbsp;bevorzugten&nbsp;Arbeitgeber&nbsp;w&auml;hlen.&nbsp;<\/p>\\n<p><strong>Concentrix&nbsp;ist&nbsp;ein&nbsp;Arbeitgeber&nbsp;der&nbsp;Chancengleichheit<\/strong>&nbsp;<\/p>\\n<p>Wir&nbsp;sind&nbsp;stolz&nbsp;darauf,&nbsp;als&nbsp;ein&nbsp;Team und&nbsp;ein&nbsp;Unternehmen&nbsp;weltweit&nbsp;vereint&nbsp;zu&nbsp;sein. Wir&nbsp;verpflichten&nbsp;uns&nbsp;zu&nbsp;Chancengleichheit&nbsp;f&uuml;r alle&nbsp;Bewerbenden&nbsp;und&nbsp;zu&nbsp;einem&nbsp;Arbeitsumfeld&nbsp;frei&nbsp;von&nbsp;Diskriminierung&nbsp;und&nbsp;Bel&auml;stigung.&nbsp;Unsere&nbsp;Einstellungsentscheidungen&nbsp;basieren&nbsp;ausschlie&szlig;lich&nbsp;auf&nbsp;gesch&auml;ftlichen&nbsp;Anforderungen,&nbsp;Stellenanforderungen&nbsp;und&nbsp;beruflichen&nbsp;Qualifikationen&nbsp;&ndash;&nbsp;unabh&auml;ngig&nbsp;von&nbsp;Rasse, Alter,&nbsp;Geschlechtsidentit&auml;t,&nbsp;sexueller&nbsp;Orientierung, Religion,&nbsp;ethnischer&nbsp;Herkunft,&nbsp;Familienstand,&nbsp;nationaler&nbsp;Herkunft,&nbsp;Behinderung&nbsp;oder&nbsp;anderen&nbsp;gesetzlich&nbsp;gesch&uuml;tzten&nbsp;Merkmalen.&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig;&nbsp;portugiesischem&nbsp;Recht&nbsp;werden&nbsp;nur&nbsp;Bewerbende&nbsp;ber&uuml;cksichtigt, die&nbsp;&uuml;ber&nbsp;eine&nbsp;g&uuml;ltige&nbsp;Arbeitserlaubnis&nbsp;f&uuml;r Portugal&nbsp;verf&uuml;gen.&nbsp;<\/p>\",\"ats_external_id\":\"PT-414\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-19T00:59:06.715+01:00\",\"created_at\":\"2026-04-27T10:56:29.265+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1838\",\"campaign_id\":\"412\",\"campaign_title\":\" Paypal \/ Dutch \/ WAH \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Dutch-speaking) - Digital wallet - Remote\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a\u202f<strong>Customer Service Representative for Digital wallet in Portugal (Remote),<\/strong><strong>\u202f<\/strong>you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<p><strong>As a Customer Service Representative, you will:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Deliver exceptional support to customers via phone, chat, and email, representing a leading digital wallet with professionalism and enthusiasm.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Accurately document customer interactions, resolutions, and follow-ups in the CRM system.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Collaborate with team members to continuously improve the customer experience.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Stay informed on the latest products, policies, and services to provide timely and accurate information.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Demonstrate warmth, empathy, and enthusiasm in every customer interaction.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Apply your knowledge of digital wallet products to troubleshoot issues and resolve customer concerns efficiently.&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<ul>\\n<li>Have a high level of\u202fDutch\u202f(C1 written and oral) and a good level of English (B2)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Have 1 year of experience working in a fast-paced team-based retail, hospitality or customer service environment is preferred.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>High school diploma (or the applicate hiring country equivalent).&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Have experience in an internet company, financial services industry or transaction processor preferred.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Are strong attention to detail and organizational skills.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Strong working knowledge of pc-based internet and software applications.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Are excellent problem-solving skills and a creative, solution-oriented mindset.&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<ul>\\n<li>Support a recognized digital wallet brand known for its commitment to security, innovation, and exceptional customer experience.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Competitive salary and performance bonus&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li><strong>Full Work from Home<\/strong>\u202fposition based in <strong>Lisbon, Portugal.<\/strong> (Training is on-site)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Refer-a-friend (referral) bonus opportunities&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Full paid training on the company and the project you'll be working on&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.&nbsp;<\/p>\",\"ats_external_id\":\"PT-412\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-22T10:29:34.177+01:00\",\"created_at\":\"2026-04-27T10:42:24.185+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1839\",\"campaign_id\":\"411\",\"campaign_title\":\" Volkswagen \/ Czech \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Czech-speaking) - Volkswagen \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for Volkswagen in Portugal (Remote),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li>\\n<li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li>\\n<li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li>\\n<li>Maintain professional, empathetic relationships with all customers.<\/li>\\n<li>Collaborate effectively with team members and management.<\/li>\\n<li>Provide feedback on emerging issues and identify improvement areas proactively<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Czech (written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in technical roles or automotive customer service<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li>\\n<li>Are empowered to make independent decisions with strong documentation skills<\/li>\\n<li>Are skilled in resolving issues, and providing solution<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-411\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-08T12:38:09.309+01:00\",\"created_at\":\"2026-04-27T10:09:38.407+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1840\",\"campaign_id\":\"410\",\"campaign_title\":\"Volkswagen Digital  \/ German \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German-speaking) - Volkswagen \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for Volkswagen in Portugal (Remote),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li>\\n<li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li>\\n<li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li>\\n<li>Maintain professional, empathetic relationships with all customers.<\/li>\\n<li>Collaborate effectively with team members and management.<\/li>\\n<li>Provide feedback on emerging issues and identify improvement areas proactively<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of German (written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in technical roles or automotive customer service<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li>\\n<li>Are empowered to make independent decisions with strong documentation skills<\/li>\\n<li>Are skilled in resolving issues, and providing solution<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-410\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-29T14:51:04.478+01:00\",\"created_at\":\"2026-04-27T10:08:15.394+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1841\",\"campaign_id\":\"408\",\"campaign_title\":\" Tandem Diabetes \/ Dutch \/ BM \/ Porto \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Order and Tech Support (Dutch-speaking) - Medical Equipment - 4000\u20ac Bonus\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer &amp; Technical Support Specialist<\/strong> in Porto, Portugal (On-Site), you will be providing customer care and technical assistance for medical devices, ensuring accurate order management and empathetic support to customers across European markets.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of <strong>FREE Learning and Leadership Development programs<\/strong> designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer &amp; Technical Support Specialist, you will:<\/p>\\n<ul>\\n<li>Deliver <strong>technical support and troubleshooting<\/strong> for medical diabetes devices, consumables and accessories.<\/li>\\n<li>Manage <strong>order intake and renewals<\/strong> in compliance with company guidelines.<\/li>\\n<li>Assist customers with <strong>product usage and ordering<\/strong> through multichannel support (calls, email, chat, and SMS).<\/li>\\n<li><strong>Accurately document<\/strong> all customer contacts in English.<\/li>\\n<li>Apply <strong>active listening and empathy<\/strong> to handle sensitive patients and situations.<\/li>\\n<li>Follow defined <strong>procedures and scripts<\/strong> to ensure regulatory and safety standards.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both verbal and written, in <strong>Dutch<\/strong>&nbsp;+ <strong>C1 level in English<\/strong><\/li>\\n<li>Can support <strong>more than one market simultaneously<\/strong>.<\/li>\\n<li>Have a <strong>strong customer service orientation<\/strong> with excellent communication skills.<\/li>\\n<li>Possess <strong>problem-solving, prioritization, and organizational skills<\/strong>.<\/li>\\n<li>Stay <strong>calm under stress<\/strong> and adapt quickly to change.<\/li>\\n<li>Have the <strong>patience and good temper<\/strong> to handle disputes and emergencies.<\/li>\\n<li>Apply <strong>active listening and empathy<\/strong> to resolve client issues.<\/li>\\n<li>(Bonus) Bring <strong>knowledge or background in healthcare, diabetes devices, or technical support<\/strong>.<\/li>\\n<\/ul>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that support your lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li><strong>4000&euro; Welcome Bonus<\/strong><\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you&rsquo;ll be working on<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over <strong>440k+ game-changers<\/strong> around the globe call Concentrix their <em>employer of choice<\/em>.<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are <strong>legally authorized to work in Portugal<\/strong> will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-408\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T10:42:36.086+01:00\",\"created_at\":\"2026-04-27T09:33:36.991+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1842\",\"campaign_id\":\"407\",\"campaign_title\":\"Otoqi \/ German \/ BM \/ Lisbon \/ ad in german\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundendienstmitarbeiter (deutschsprachig) \u2013 Fahrzeug-Transportplattform\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Erleben Sie die Kraft einer Karriere, die alles ver\u00e4ndert\",\"long_description\":\"<p>Sind Sie bereit f&uuml;r den n&auml;chsten Schritt? Wir sind ein weltweit f&uuml;hrendes Unternehmen im Bereich Technologie und Dienstleistungen,&nbsp;das&nbsp;die Marken der Zukunft unterst&uuml;tzt. Wir helfen bekannten Marken, die Sie jeden Tag nutzen, ihre Gesch&auml;fte mit Technologie und integrierten L&ouml;sungen zu verbessern, in &uuml;ber 70 L&auml;ndern weltweit. Jahr f&uuml;r Jahr werden wir mit Auszeichnungen wie&nbsp;<em>&bdquo;World&rsquo;s&nbsp;Best&nbsp;Workplaces&ldquo;<\/em>,&nbsp;<em>&bdquo;Best Companies&nbsp;for&nbsp;Career Growth&ldquo;<\/em>&nbsp;und&nbsp;<em>&bdquo;Best Company Culture&ldquo;<\/em>&nbsp;geehrt.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Wenn Sie wachsen und sich inspirieren lassen m&ouml;chtest, werden Sie als<strong> Customer Service&nbsp;Representative&nbsp;in Lissabon, Portugal (vor Ort<\/strong>), daf&uuml;r sorgen, dass Leistungsziele in allen Betriebsabl&auml;ufen erreicht werden. Zudem stellen Sie sicher, dass die Erwartungen unserer Kunden in Bezug auf operative Exzellenz mit hohen Standards in Qualit&auml;t, Effizienz und Optimierung der Customer Journey erf&uuml;llt werden,&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Karrierewachstum und pers&ouml;nliche Entwicklung<\/strong>&nbsp;<\/p>\\n<p>Wir bieten Ihnen umfassende Schulungen, modernste Technologien und kontinuierliche Unterst&uuml;tzung, damit Sie erfolgreich sind. Bei Concentrix gibt es echte Chancen zur pers&ouml;nlichen und beruflichen Weiterentwicklung. Rund 80\u202f% unserer Manager und F&uuml;hrungskr&auml;fte wurden intern bef&ouml;rdert! Deshalb bieten wir eine Vielzahl KOSTENLOSER Lern- und Leadership-Programme, die Sie auf deinem Weg zu der Karriere unterst&uuml;tzen, wie Sie sich es immer vorgestellt haben.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre Aufgaben in dieser Rolle<\/strong>&nbsp;<\/p>\\n<p>Als Kundenservice-Mitarbeiter werden Sie:&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Betreuung&nbsp;von&nbsp;Kundinnen&nbsp;und Kunden&nbsp;&uuml;ber&nbsp;mehrere&nbsp;Kan&auml;le&nbsp;(E\u2011Mail&nbsp;oder&nbsp;Telefon)&nbsp;mit&nbsp;einem&nbsp;engagierten&nbsp;und&nbsp;professionellen&nbsp;Auftreten&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Unterst&uuml;tzung&nbsp;der&nbsp;Kundinnen&nbsp;und Kunden&nbsp;beim&nbsp;Buchungsmanagement,&nbsp;bei&nbsp;Stornierungen&nbsp;sowie&nbsp;bei&nbsp;Abrechnungs- und&nbsp;Zahlungsfragen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gewinnung&nbsp;potenzieller&nbsp;Kundinnen&nbsp;und Kunden&nbsp;durch&nbsp;die&nbsp;Beantwortung&nbsp;von&nbsp;Fragen&nbsp;zu&nbsp;laufenden&nbsp;Anfragen&nbsp;und&nbsp;verschiedenen&nbsp;Angebotsmodellen&nbsp;sowie&nbsp;durch&nbsp;gezielte&nbsp;Empfehlungen&nbsp;und das&nbsp;Bereitstellen&nbsp;erg&auml;nzender&nbsp;Informationen, um die&nbsp;Bed&uuml;rfnisse&nbsp;der&nbsp;Kundschaft&nbsp;optimal&nbsp;zu&nbsp;erf&uuml;llen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Erfassung von&nbsp;Informationen&nbsp;neuer&nbsp;Kundinnen&nbsp;und Kunden und&nbsp;Eingabe&nbsp;dieser&nbsp;Daten&nbsp;in die&nbsp;Plattform&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Zeitnahe&nbsp;Bearbeitung&nbsp;und&nbsp;Beantwortung&nbsp;eingehender&nbsp;Kontaktanfragen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Aktive&nbsp;Mitwirkung&nbsp;beim&nbsp;Aufbau und der&nbsp;St&auml;rkung&nbsp;der&nbsp;Bindung&nbsp;an&nbsp;die Marke&nbsp;unseres&nbsp;Auftraggebers&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Ihre&nbsp;Qualifikationen&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix ist f&uuml;r Sie eine ausgezeichnete Wahl, wenn Sie:&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Sie verf&uuml;gen &uuml;ber sehr gute Deutschkenntnisse in Wort und Schrift sowie &uuml;ber&nbsp;flie&szlig;ende Englischkenntnisse (Niveau B2).&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Sie&nbsp;besitzen&nbsp;ausgezeichnete&nbsp;Kommunikationsf&auml;higkeiten&nbsp;sowie&nbsp;ein&nbsp;ausgepr&auml;gtes&nbsp;aktives&nbsp;Zuh&ouml;rverm&ouml;gen.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Sie&nbsp;sind&nbsp;in der Lage, die&nbsp;Bed&uuml;rfnisse&nbsp;der&nbsp;Kundinnen&nbsp;und Kunden&nbsp;zu&nbsp;erkennen&nbsp;und&nbsp;zeitnah&nbsp;passende&nbsp;L&ouml;sungen&nbsp;vorzuschlagen.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Sie&nbsp;arbeiten&nbsp;proaktiv,&nbsp;sind&nbsp;selbstmotiviert&nbsp;und&nbsp;ein&nbsp;engagiertes&nbsp;Teammitglied.&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Wenn Sie das Gef&uuml;hl haben, dass Sie nicht alle K&auml;stchen ankreuzen, empfehlen wir Ihnen dennoch, sich zu bewerben. Wir werden unser Bestes geben, um Ihnen die passende Stelle anzubieten, sei es diese oder eine andere.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Was wir Ihnen bieten<\/strong>&nbsp;<\/p>\\n<p>In dieser Position profitieren Sie von Vorteilen, die Ihren individuellen Lebensstil unterst&uuml;tzen:&nbsp;<\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;higes Gehalt und leistungsabh&auml;ngiger Bonus&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Zentrale Lage in Lissabon, Portugal&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>&bdquo;Bring-a-friend&ldquo;-Pr&auml;mienprogramm (Mitarbeiterempfehlungen)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Vollst&auml;ndig bezahlte Schulung zur Firma und zum Projekt&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Programme zur beruflichen Weiterentwicklung&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Erleben Sie die beste Version Ihrer selbst!<\/strong>&nbsp;<\/p>\\n<p>Wenn sich das nach dem perfekten n&auml;chsten Schritt in Ihrer Karriere anh&ouml;rt, m&ouml;chten wir Sie kennenlernen. Bewerben Sie sich noch heute und finden Sie heraus, warum &uuml;ber 440.000 Game-Changer&nbsp;weltweit Concentrix als ihren &bdquo;Employer&nbsp;of&nbsp;Choice&ldquo; bezeichnen.&nbsp;<\/p>\\n<p><strong>Concentrix ist ein Arbeitgeber der Chancengleichheit<\/strong>&nbsp;<\/p>\\n<p>Wir sind stolz darauf, weltweit als ein Team und ein Unternehmen vereint zu sein. Wir verpflichten uns zu gleichen Besch&auml;ftigungschancen f&uuml;r alle Bewerber sowie zu einem Arbeitsumfeld frei von Diskriminierung und Bel&auml;stigung. 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We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And&nbsp;we&rsquo;re&nbsp;proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;<\/p>\\n<p>If&nbsp;you&rsquo;re&nbsp;looking to grow and be inspired, as a<strong>\u202f<\/strong><strong>Customer<\/strong><strong>\u202f<\/strong><strong>Representative in Lisbon Portugal (On-Site)<\/strong>\u202fyou will ensure that performance goals are met across all operations.&nbsp;And that&nbsp;we&nbsp;fulfill client expectations related to operational excellence: high targets&nbsp;regarding&nbsp;quality, efficiency &amp; customer journey improvement.&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<p>We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed. At Concentrix,&nbsp;there&rsquo;s&nbsp;a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within!&nbsp;That&rsquo;s&nbsp;why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career&nbsp;you&rsquo;ve&nbsp;always envisioned.&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<p>As a\u202fCustomer Representative, you will:&nbsp;<\/p>\\n<ul>\\n<li>Assist&nbsp;customers through multiple channels (email or phone) enthusiastically and professionally.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Support customers with booking management, cancellations, and billing issues.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Attract potential customers by answering questions about their ongoing requests and their different modalities, suggesting, and adding information about these services to meet the customer's needs.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gather information from new customers and insert it into the platform.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Process and respond to contact requests promptly.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Contribute to creating a commitment to our client's brand.&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Your&nbsp;qualifications<\/strong>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<ul>\\n<li>Have&nbsp;a high level&nbsp;of German (written and oral) and are fluent in English (B2)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Have excellent communication and active listening skills&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Have the ability to&nbsp;identify&nbsp;customers' needs and propose fast solutions&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Are proactivity, self-motivated, and&nbsp;a great team&nbsp;player&nbsp;<\/li>\\n<\/ul>\\n<p>If you feel you&nbsp;don&rsquo;t&nbsp;check every box, we still encourage you to apply.&nbsp;We'll&nbsp;do our best to match you with the right job, whether&nbsp;it&rsquo;s&nbsp;this or another role.&nbsp;<\/p>\\n<p><strong>What&rsquo;s&nbsp;in it for you<\/strong>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<ul>\\n<li>Competitive&nbsp;salary&nbsp;and&nbsp;performance&nbsp;bonus&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Central&nbsp;location&nbsp;in&nbsp;Lisbon, Portugal&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Bring-a-friend (referral) bonus opportunities&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Full paid training on the company and the project&nbsp;you'll&nbsp;be working on&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Career&nbsp;development&nbsp;programs&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong>&nbsp;<\/p>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<p>In accordance with&nbsp;Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.&nbsp;<\/p>\",\"ats_external_id\":\"PT-406\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T00:59:04.633+01:00\",\"created_at\":\"2026-04-27T09:23:54.773+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1169\",\"campaign_id\":\"17851\",\"campaign_title\":\"Manager I, B2B Sales R1725411\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Manager\",\"street\":\"VNM Ho Chi Minh\",\"address\":\"VNM Ho Chi Minh\",\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"postal_code\":\"70000\",\"region\":null,\"country\":\"Vietnam\",\"short_description\":\"As a Sales Manager, you will advance your leadership career by guiding a dedicated sales team to new levels of\\nsuccess. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer &amp; Technical Support Specialist<\/strong> in Porto, Portugal (On-Site), you will be providing customer care and technical assistance for medical devices, ensuring accurate order management and empathetic support to customers across European markets.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of <strong>FREE Learning and Leadership Development programs<\/strong> designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer &amp; Technical Support Specialist, you will:<\/p>\\n<ul>\\n<li>Deliver <strong>technical support and troubleshooting<\/strong> for medical diabetes devices, consumables and accessories.<\/li>\\n<li>Manage <strong>order intake and renewals<\/strong> in compliance with company guidelines.<\/li>\\n<li>Assist customers with <strong>product usage and ordering<\/strong> through multichannel support (calls, email, chat, and SMS).<\/li>\\n<li><strong>Accurately document<\/strong> all customer contacts in English.<\/li>\\n<li>Apply <strong>active listening and empathy<\/strong> to handle sensitive patients and situations.<\/li>\\n<li>Follow defined <strong>procedures and scripts<\/strong> to ensure regulatory and safety standards.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both verbal and written, in <strong>German<\/strong>&nbsp;+ <strong>C1 level in English<\/strong><\/li>\\n<li>Can support <strong>more than one market simultaneously<\/strong>.<\/li>\\n<li>Have a <strong>strong customer service orientation<\/strong> with excellent communication skills.<\/li>\\n<li>Possess <strong>problem-solving, prioritization, and organizational skills<\/strong>.<\/li>\\n<li>Stay <strong>calm under stress<\/strong> and adapt quickly to change.<\/li>\\n<li>Have the <strong>patience and good temper<\/strong> to handle disputes and emergencies.<\/li>\\n<li>Apply <strong>active listening and empathy<\/strong> to resolve client issues.<\/li>\\n<li>(Bonus) Bring <strong>knowledge or background in healthcare, diabetes devices, or technical support<\/strong>.<\/li>\\n<\/ul>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that support your lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li><strong>1500&euro; Welcome Bonus<\/strong><\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you&rsquo;ll be working on<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over <strong>440k+ game-changers<\/strong> around the globe call Concentrix their <em>employer of choice<\/em>.<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are <strong>legally authorized to work in Portugal<\/strong> will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-405\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-17T14:34:19.650+01:00\",\"created_at\":\"2026-04-24T16:58:57.023+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1845\",\"campaign_id\":\"403\",\"campaign_title\":\" Harley-Davidson \/ German \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (German-speaking) - Iconic Motorcycle Brand\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>This is more than a customer service role&mdash;it&rsquo;s a chance to build a career while working closely with a globally admired motorcycle brand, where passion, performance, and customer experience ride side by side.<\/strong><\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Manage inbound calls, as well as real-time\u202fchat,&nbsp;email\u202fsupport,&nbsp;and social media,&nbsp;ensuring every interaction feels like a professional and friendly greeting.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Act as the primary liaison for members. You will provide information on programs, membership benefits, and&nbsp;assist&nbsp;with new member orientations.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Answer detailed questions regarding&nbsp;Motor Clothes, general merchandising, and parts and accessories (P&amp;A).&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Inform the community about upcoming rallies, local shop events, and social gatherings to drive engagement and ridership.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Assist&nbsp;in managing contacts from dealerships, providing support for \\\"how-to\\\" questions, and&nbsp;facilitating&nbsp;partnerships within the network.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Address customer complaints with empathy and a \\\"Make Things Right\\\" attitude to ensure continued brand loyalty.&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of German and fluent in English (B2) - Both languages written and oral<\/li>\\n<li>Are genuinely passionate about motorcycles.\u202f&nbsp;(Active riders and motorcycle enthusiasts are strongly preferred)<\/li>\\n<li>Have good typing and computer skills (MS Office applications)<\/li>\\n<li>Are tech-savvy, with the ability to quickly learn new software and tools<\/li>\\n<li>Have the ability to explain complex concepts clearly and concisely<\/li>\\n<li>Previous experience in a customer service center is an advantage, but not required<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-403\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-24T08:59:32.435+01:00\",\"created_at\":\"2026-04-24T16:47:17.508+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1846\",\"campaign_id\":\"401\",\"campaign_title\":\"GoogleDSCC \/ German \/ BM \/ Lisbon \/ ad in german\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenservice-Mitarbeiter (deutschsprachig) - Search Engine\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Erleben Sie die Kraft einer Karriere, die alles ver\u00e4ndert\",\"long_description\":\"<p>Sind Sie auf der Suche nach dem, was als n&auml;chstes kommt? Wir sind ein globaler Technologie- und Dienstleistungsf&uuml;hrer, der die Marken der Zukunft vorantreibt. Wir helfen bekannten Marken, die Sie t&auml;glich nutzen, ihr Gesch&auml;ft mit Technologie und integrierten L&ouml;sungen in &uuml;ber 70 L&auml;ndern zu verbessern. Und wir sind stolz darauf, Jahr f&uuml;r Jahr mit Auszeichnungen wie \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" und \\\"Best Company Culture\\\" ausgezeichnet zu werden.<\/p>\\n<p>Wenn Sie wachsen und sich inspirieren lassen m&ouml;chten, werden Sie als&nbsp;<strong>Kundenbetreuer\/in in Lissabon, Portugal (Vor-Ort),<\/strong>&nbsp;Teil unseres Teams von Game-Changern, die die Marken der Zukunft in den Bereichen Technologie, Finanzen, Reisen, Mode, Gesundheitswesen und mehr vorantreiben.<\/p>\\n<p><strong>Karrierewachstum und pers&ouml;nliche Entwicklung<\/strong><\/p>\\n<p>Wir bieten Ihnen alle Schulungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die Sie f&uuml;r Ihren Erfolg ben&ouml;tigen. Bei Concentrix gibt es ein echtes Karriere- und pers&ouml;nliches Entwicklungspotenzial. Tats&auml;chlich wurden etwa 80 % unserer Manager und F&uuml;hrungskr&auml;fte intern bef&ouml;rdert! Aus diesem Grund bieten wir eine Reihe von KOSTENLOSEN Lern- und F&uuml;hrungskr&auml;fteentwicklungsprogrammen an, die Sie auf den Weg zu der Art von Karriere bringen, die Sie sich schon immer vorgestellt haben.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre Aufgaben in dieser Position<\/strong><\/p>\\n<p>Als Customer Service Representative &uuml;bernehmen Sie folgende Aufgaben:<\/p>\\n<ul>\\n<li>Bearbeitung eingehender Kundenanfragen sowie sorgf&auml;ltige Dokumentation relevanter Fallinformationen<\/li>\\n<li>Sicherstellung einer ausgezeichneten Kundenzufriedenheit durch Unterst&uuml;tzung der Nutzer bei Pre\u2011Sales\u2011Anfragen, allgemeinen Anliegen und technischen Support-Themen &uuml;ber verschiedene Kan&auml;le (je nach Zuweisung)<\/li>\\n<li>Angemessene Reaktion auf Kundenanliegen oder Eskalation an h&ouml;here Supportstufen gem&auml;&szlig; den definierten und dokumentierten Prozessen<\/li>\\n<li>Zusammenarbeit mit anderen Technikern zur L&ouml;sung oder ordnungsgem&auml;&szlig;en Schlie&szlig;ung von Support-Tickets<\/li>\\n<\/ul>\\n<p><strong>Ihre Qualifikationen<\/strong><\/p>\\n<p>Concentrix ist der richtige Arbeitgeber f&uuml;r Sie, wenn Sie:<\/p>\\n<ul>\\n<li>&Uuml;ber sehr gute Deutschkenntnisse in Wort und Schrift sowie flie&szlig;ende Englischkenntnisse (Niveau B2) verf&uuml;gen<\/li>\\n<li>Ausgezeichnete schriftliche und m&uuml;ndliche Kommunikationsf&auml;higkeiten besitzen und in der Lage sind, technische Sachverhalte f&uuml;r nicht\u2011technische Anwender verst&auml;ndlich darzustellen<\/li>\\n<li>Geduld im Umgang mit Kunden sowie bei der Probleml&ouml;sung zeigen<\/li>\\n<li>Sich kontinuierlich &uuml;ber aktuelle IT- und technologiebezogene Trends informieren<\/li>\\n<li>Proaktiv, selbstmotiviert und teamorientiert arbeiten<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Wenn Sie das Gef&uuml;hl haben, dass Sie nicht alle K&auml;stchen ankreuzen, empfehlen wir Ihnen dennoch, sich zu bewerben. Wir werden unser Bestes tun, um Ihnen die passende Stelle anzubieten, sei es diese oder eine andere.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Was ist f&uuml;r Sie drin<\/strong><\/p>\\n<p>In dieser Rolle bieten wir Ihnen Vorteile, die Ihnen helfen, Ihren einzigartigen Lebensstil zu unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;higes Gehalt und Leistungspr&auml;mie<\/li>\\n<li>Bring-a-Friend-Bonusm&ouml;glichkeiten (Empfehlungsbonus)<\/li>\\n<li>Relocation-Packet<\/li>\\n<li>Zentrale Lage in Lissabon, Portugal<\/li>\\n<li>Voll bezahlte Schulung &uuml;ber das Unternehmen und das Projekt, an dem Sie arbeiten werden<\/li>\\n<li>Karriereentwicklungsprogramme, Fachkurse und Sprachkurse<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Erleben Sie die beste Version von Ihrem selbst!<\/strong><\/p>\\n<p>Wenn sich all dies wie der perfekte n&auml;chste Schritt auf Ihrer Karrierereise anf&uuml;hlt, m&ouml;chten wir von Ihnen h&ouml;ren. Bewerben Sie sich noch heute und entdecken Sie, warum &uuml;ber 440.000+ Game-Changer auf der ganzen Welt Concentrix als ihren \\\"Arbeitgeber der Wahl\\\" bezeichnen.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix ist ein Arbeitgeber f&uuml;r Chancengleichheit<\/strong><\/p>\\n<p>Wir sind stolz darauf, weltweit als ein Team, ein Unternehmen vereint zu sein. Wir setzen uns f&uuml;r Chancengleichheit f&uuml;r alle Kandidaten und ein Arbeitsumfeld ohne Diskriminierung und Bel&auml;stigung ein. Alle unsere Rekrutierungspraktiken basieren auf gesch&auml;ftlichen Bed&uuml;rfnissen, Stellenanforderungen und beruflichen Qualifikationen, ohne R&uuml;cksicht auf Rasse, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, ethnische Zugeh&ouml;rigkeit, Familien- oder Elternstatus, nationale Herkunft, Behinderung oder eine andere Klassifizierung, die durch geltende nationale Gesetze gesch&uuml;tzt ist.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Arbeitsberechtigung<\/strong><\/p>\\n<p>In &Uuml;bereinstimmung mit dem portugiesischen Gesetz werden nur Bewerber f&uuml;r diese Position ber&uuml;cksichtigt, die gesetzlich berechtigt sind, in Portugal zu arbeiten.<\/p>\",\"ats_external_id\":\"PT-401\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-29T12:32:50.698+01:00\",\"created_at\":\"2026-04-24T16:35:30.427+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1847\",\"campaign_id\":\"400\",\"campaign_title\":\" GoogleDSCC \/ German \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (German-speaking) - Search Engine\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to inbound customer requests, documenting relevant case information<\/li>\\n<li>Assure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels (as assigned)<\/li>\\n<li>Respond appropriately or escalate customers to higher tiers of support as defined and documented<\/li>\\n<li>Collaborate with other technicians to resolve or properly close help tickets<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of German (written and oral) and fluent in English (B2)<\/li>\\n<li>Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li>\\n<li>Demonstrate patience when communicating and solving issues<\/li>\\n<li>Keep up with the latest IT and tech-related trends<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. 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We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. 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We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative&nbsp;in Portugal (Remote)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist clients via inbound calls and e-mail by answering customers&rsquo; inquiries and\/or attending to potential requests.<\/li>\\n<li>Become a specialist in our Client&rsquo;s products and services<\/li>\\n<li>Resolve product or service problems by clarifying the customer's complaints.<\/li>\\n<li>Provide accurate, valid, and complete information by using the right methods\/tools.<\/li>\\n<li>Give real-time, accurate information that empowers the customer to make decisions.<\/li>\\n<li>Listen to the customer's unique situations and acknowledge their needs.<\/li>\\n<li>Go beyond the customer's service expectations so they will remember and share their great experience.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Dutch (written and oral) and fluent in English (B2)<\/li>\\n<li>Previous experience in Customer Service is highly valued<\/li>\\n<li>Excellent communication skills coupled with empathy, team spirit, and customer-oriented<\/li>\\n<li>Knowledge of MS Office package.<\/li>\\n<li>Familiarity with Pet-related stuff is highly valued<\/li>\\n<li>Have a positive and can-do attitude<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)&nbsp;<\/li>\\n<li>Work at home from&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative&nbsp;in Portugal (Remote)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist clients via inbound calls and e-mail by answering customers&rsquo; inquiries and\/or attending to potential requests.<\/li>\\n<li>Become a specialist in our Client&rsquo;s products and services<\/li>\\n<li>Resolve product or service problems by clarifying the customer's complaints.<\/li>\\n<li>Provide accurate, valid, and complete information by using the right methods\/tools.<\/li>\\n<li>Give real-time, accurate information that empowers the customer to make decisions.<\/li>\\n<li>Listen to the customer's unique situations and acknowledge their needs.<\/li>\\n<li>Go beyond the customer's service expectations so they will remember and share their great experience.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Polish (written and oral) and fluent in English (B2)<\/li>\\n<li>Previous experience in Customer Service is highly valued<\/li>\\n<li>Excellent communication skills coupled with empathy, team spirit, and customer-oriented<\/li>\\n<li>Knowledge of MS Office package.<\/li>\\n<li>Familiarity with Pet-related stuff is highly valued<\/li>\\n<li>Have a positive and can-do attitude<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)&nbsp;<\/li>\\n<li>Work at home from&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-394\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-05T10:01:42.410+01:00\",\"created_at\":\"2026-04-24T16:15:23.742+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1854\",\"campaign_id\":\"393\",\"campaign_title\":\"EasyJet Legal \/ German \/ BM \/ Lisbon \/ ad in german\",\"campaign_type\":\"job_application\",\"job_title\":\"Legal Back-Office Consultant (deutschsprachig) - Fluggesellschaft\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Erleben Sie die Kraft einer Karriere, die alles ver\u00e4ndert\",\"long_description\":\"<p>Sind Sie auf der Suche nach dem, was als n&auml;chstes kommt? Wir sind ein globaler Technologie- und Dienstleistungsf&uuml;hrer, der die Marken der Zukunft vorantreibt. Wir helfen bekannten Marken, die Sie t&auml;glich nutzen, ihr Gesch&auml;ft mit Technologie und integrierten L&ouml;sungen in &uuml;ber 70 L&auml;ndern zu verbessern. Und wir sind stolz darauf, Jahr f&uuml;r Jahr mit Auszeichnungen wie \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" und \\\"Best Company Culture\\\" ausgezeichnet zu werden.<\/p>\\n<p>Wenn Sie wachsen und sich inspirieren lassen m&ouml;chten, werden Sie als&nbsp;<strong>Kundenbetreuer\/in&nbsp;in Lissabon, Portugal (Vor-Ort),<\/strong>&nbsp;Teil unseres Teams von Game-Changern, die die Marken der Zukunft in den Bereichen Technologie, Finanzen, Reisen, Mode, Gesundheitswesen und mehr vorantreiben.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Karrierewachstum und pers&ouml;nliche Entwicklung<\/strong><\/p>\\n<p>Wir bieten Ihnen alle Schulungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die Sie f&uuml;r Ihren Erfolg ben&ouml;tigen. Bei Concentrix gibt es ein echtes Karriere- und pers&ouml;nliches Entwicklungspotenzial. Tats&auml;chlich wurden etwa 80 % unserer Manager und F&uuml;hrungskr&auml;fte intern bef&ouml;rdert! Aus diesem Grund bieten wir eine Reihe von KOSTENLOSEN Lern- und F&uuml;hrungskr&auml;fteentwicklungsprogrammen an, die Sie auf den Weg zu der Art von Karriere bringen, die Sie sich schon immer vorgestellt haben.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Was Sie in dieser Rolle tun werden<\/strong><\/p>\\n<ul>\\n<li>&Uuml;berpr&uuml;fen, ob die Verkehrsunternehmen alle Fahrg&auml;ste nach ihren Rechten behandeln.<\/li>\\n<li>Verstehen der besonderen Situation des Kunden und Bearbeitung und Weiterverfolgung seiner Rechtsanspr&uuml;che.<\/li>\\n<li>Verwaltung von Rechtsanspr&uuml;chen mit verschiedenen Akteuren, einschlie&szlig;lich Anw&auml;lten, Justizbeamten und nationalen Durchsetzungsstellen, um die Anspruchsgrundlagen des Kunden richtig zu bewerten.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre Qualifikationen<\/strong><\/p>\\n<p>Concentrix ist eine gute Wahl, wenn Sie:<\/p>\\n<ul>\\n<li>Sie verf&uuml;gen &uuml;ber gute Deutschkenntnisse (C2) und flie&szlig;ende Englischkenntnisse (B2)<\/li>\\n<li>Hervorragende Kommunikationsf&auml;higkeiten<\/li>\\n<li>Fr&uuml;here Erfahrungen im Kundenservice oder als Tourismus-\/Reisevertreter sind von Vorteil<\/li>\\n<li>Sie sind proaktiv, selbstmotiviert und ein guter Teamplayer<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Wenn Sie das Gef&uuml;hl haben, dass Sie nicht alle K&auml;stchen ankreuzen, empfehlen wir Ihnen dennoch, sich zu bewerben. Wir werden unser Bestes tun, um Ihnen die passende Stelle anzubieten, sei es diese oder eine andere.&nbsp;<\/p>\\n<p><strong>Was ist f&uuml;r Sie drin<\/strong><\/p>\\n<p>In dieser Rolle bieten wir Ihnen Vorteile, die Ihnen helfen, Ihren einzigartigen Lebensstil zu unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;higes Gehalt und Leistungspr&auml;mie<\/li>\\n<li>Bring-a-Friend-Bonusm&ouml;glichkeiten (Empfehlungsbonus)<\/li>\\n<li>Zentrale Lage in Lissabon, Portugal<\/li>\\n<li>Voll bezahlte Schulung &uuml;ber das Unternehmen und das Projekt, an dem Sie arbeiten werden<\/li>\\n<li>Karriereentwicklungsprogramme, Fachkurse und Sprachkurse<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Erleben Sie die beste Version von Ihrem selbst!<\/strong><\/p>\\n<p>Wenn sich all dies wie der perfekte n&auml;chste Schritt auf Ihrer Karrierereise anf&uuml;hlt, m&ouml;chten wir von Ihnen h&ouml;ren. Bewerben Sie sich noch heute und entdecken Sie, warum&nbsp;<\/p>\",\"ats_external_id\":\"PT-393\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-01T17:41:27.435+01:00\",\"created_at\":\"2026-04-24T15:47:04.417+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1855\",\"campaign_id\":\"391\",\"campaign_title\":\"EasyJet Legal \/ German \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Legal Back-Office Advisor (German-speaking) - Airline Company\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Legal Back-Office Advisor in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Legal Back-Office Advisor, you will:<\/p>\\n<ul>\\n<li>Verify if transport operators are treating all passengers by their rights.<\/li>\\n<li>Understand the customer's unique situation and proceed with treatment and follow-up of their legal claims.<\/li>\\n<li>Manage legal claims with different actors including lawyers, legal officers, and national enforcement bodies to properly assess the customer&rsquo;s claiming foundations.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of German (C1) and a good level of English (B2)<\/li>\\n<li>Have excellent communication skills&nbsp;<\/li>\\n<li>Have previous experience in Customer Service or as a tourism\/travel representative is a plus<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and or client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-391\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T00:59:04.600+01:00\",\"created_at\":\"2026-04-24T15:40:13.870+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1856\",\"campaign_id\":\"390\",\"campaign_title\":\"Chubb \/ German \/ BM \/ Lisbon \/ ad in german\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (deutschsprachig) - Versicherungsunternehmen\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Erleben Sie die Kraft einer Karriere, die alles ver\u00e4ndert\",\"long_description\":\"<p>Sind Sie auf der Suche nach dem, was als n&auml;chstes kommt? Wir sind ein globaler Technologie- und Dienstleistungsf&uuml;hrer, der die Marken der Zukunft vorantreibt. Wir helfen bekannten Marken, die Sie t&auml;glich nutzen, ihr Gesch&auml;ft mit Technologie und integrierten L&ouml;sungen in &uuml;ber 70 L&auml;ndern zu verbessern. Und wir sind stolz darauf, Jahr f&uuml;r Jahr mit Auszeichnungen wie \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" und \\\"Best Company Culture\\\" ausgezeichnet zu werden.<\/p>\\n<p>Wenn Sie wachsen und sich inspirieren lassen m&ouml;chten, werden Sie als&nbsp;<strong>Kundenbetreuer\/in in Lissabon, Portugal (Vor-Ort),<\/strong>&nbsp;Teil unseres Teams von Game-Changern, die die Marken der Zukunft in den Bereichen Technologie, Finanzen, Reisen, Mode, Gesundheitswesen und mehr vorantreiben.<\/p>\\n<p><strong>Karrierewachstum und pers&ouml;nliche Entwicklung<\/strong><\/p>\\n<p>Wir bieten Ihnen alle Schulungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die Sie f&uuml;r Ihren Erfolg ben&ouml;tigen. Bei Concentrix gibt es ein echtes Karriere- und pers&ouml;nliches Entwicklungspotenzial. Tats&auml;chlich wurden etwa 80 % unserer Manager und F&uuml;hrungskr&auml;fte intern bef&ouml;rdert! Aus diesem Grund bieten wir eine Reihe von KOSTENLOSEN Lern- und F&uuml;hrungskr&auml;fteentwicklungsprogrammen an, die Sie auf den Weg zu der Art von Karriere bringen, die Sie sich schon immer vorgestellt haben.<\/p>\\n<p><strong>Was Sie in dieser Rolle tun werden<\/strong><\/p>\\n<ul>\\n<li>Entgegennahme von Anrufen oder Chats von Kunden, die verschiedene Arten von Informationen &uuml;ber ihre Versicherungspolice erhalten m&ouml;chten<\/li>\\n<li>Je nach Fall wird die Anfrage &uuml;ber eine Transaktion in unserem System zur Verwaltung von Kundenpolicen bearbeitet und\/oder durch das Schreiben und Versenden von Antwortschreiben\/E-Mails, Informationen, Vertragsunterlagen usw. an den Versicherten.<\/li>\\n<li>Indexierung und elektronische Archivierung in unserem Dokumentenmanagement-Tool.<\/li>\\n<li>&Auml;nderung der Police, Aktualisierung der Zahlungsdaten<\/li>\\n<li>Antr&auml;ge Stornieren<\/li>\\n<li>Beantragung eines Schadensfalls<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Ihre Qualifikationen<\/strong><\/p>\\n<p>Concentrix ist eine gute Wahl, wenn Sie:<\/p>\\n<ul>\\n<li>Gute Deutschkenntnisse (schriftlich und m&uuml;ndlich) und flie&szlig;ende Englischkenntnisse (B2)<\/li>\\n<li>Erfahrung im Umgang mit Kunden ist von Vorteil<\/li>\\n<li>Sie verf&uuml;gen &uuml;ber ausgezeichnete m&uuml;ndliche und schriftliche Ausdrucksf&auml;higkeit sowie ein formelles und diplomatisches Auftreten<\/li>\\n<li>Sie sind proaktiv, selbstmotiviert und ein guter Teamplayer<\/li>\\n<li>Wenn Sie nicht in der EU ans&auml;ssig sind, m&uuml;ssen Sie eine g&uuml;ltige Arbeitserlaubnis haben.<\/li>\\n<\/ul>\\n<p>Wenn Sie das Gef&uuml;hl haben, dass Sie nicht alle K&auml;stchen ankreuzen, empfehlen wir Ihnen dennoch, sich zu bewerben. Wir werden unser Bestes geben, um Ihnen die passende Stelle anzubieten, sei es diese oder eine andere.&nbsp;<\/p>\\n<p><strong>Was ist f&uuml;r Sie drin<\/strong><\/p>\\n<p>In dieser Rolle bieten wir Ihnen Vorteile, die Ihnen helfen, Ihren einzigartigen Lebensstil zu unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>Vollzeit mit unbefristeten Vertr&auml;gen (verhandelbar je nach Ihrer Erfahrung und den Bed&uuml;rfnissen unserer Kunden)<\/li>\\n<li>Wettbewerbsf&auml;higes Gehalt und Leistungspr&auml;mie<\/li>\\n<li>Bring-a-Friend-Bonusm&ouml;glichkeiten (Empfehlungsbonus)<\/li>\\n<li>Relocation-Packet<\/li>\\n<li>Zentrale Lage in Lissabon, Portugal<\/li>\\n<li>Voll bezahlte Schulung &uuml;ber das Unternehmen und das Projekt, an dem Sie arbeiten werden<\/li>\\n<li>Karriereentwicklungsprogramme, Fachkurse und Sprachkurse<\/li>\\n<\/ul>\\n<p><strong>Erlebe die beste Version von dir!<\/strong><\/p>\\n<p>Wenn sich all dies wie der perfekte n&auml;chste Schritt auf Ihrer Karrierereise anf&uuml;hlt, m&ouml;chten wir von Ihnen h&ouml;ren. Bewerben Sie sich noch heute und entdecken Sie, warum &uuml;ber 440.000+ Game-Changer auf der ganzen Welt Concentrix als ihren \\\"Arbeitgeber der Wahl\\\" bezeichnen.<\/p>\\n<p><strong>Concentrix ist ein Arbeitgeber f&uuml;r Chancengleichheit<\/strong><\/p>\\n<p><em>Wir sind stolz darauf, weltweit als ein Team, ein Unternehmen vereint zu sein. Wir setzen uns f&uuml;r Chancengleichheit f&uuml;r alle Kandidaten und ein Arbeitsumfeld ohne Diskriminierung und Bel&auml;stigung ein. Alle unsere Rekrutierungspraktiken basieren auf gesch&auml;ftlichen Bed&uuml;rfnissen, Stellenanforderungen und beruflichen Qualifikationen, ohne R&uuml;cksicht auf Rasse, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, ethnische Zugeh&ouml;rigkeit, Familien- oder Elternstatus, nationale Herkunft, Behinderung oder eine andere Klassifizierung, die durch geltende nationale Gesetze gesch&uuml;tzt ist.<\/em><\/p>\\n<p><strong>Arbeitsberechtigung<\/strong><\/p>\\n<p>In &Uuml;bereinstimmung mit dem portugiesischen Gesetz werden nur Bewerber f&uuml;r diese Position ber&uuml;cksichtigt, die gesetzlich berechtigt sind, in Portugal zu arbeiten.<\/p>\",\"ats_external_id\":\"PT-390\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-19T10:04:45.018+01:00\",\"created_at\":\"2026-04-24T15:34:34.544+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1857\",\"campaign_id\":\"389\",\"campaign_title\":\"Chubb \/ Dutch \/ BM \/ Lisbon \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Dutch-speaking) - Insurance Company - 2000\u20ac Bonus\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Receive telephone calls or chats from clients wishing to obtain various types of information concerning their insurance policy<\/li>\\n<li>Depending on the case, the request will be processed via a transaction in our client policy administration system, and\/or by the writing and sending of replies to letters\/emails, information, contract documents, etc., to the insured.<\/li>\\n<li>Do indexation &amp; electronic archiving in our document management tool.<\/li>\\n<li>Manage policy change requests, updating payment details<\/li>\\n<li>Make claims and cancel requests<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Dutch (C2) and fluent in English (B2)<\/li>\\n<li>Have previous customer experience is a plus<\/li>\\n<li>Have excellent verbal and writing skills coupled with a formal and diplomatic stance<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li><strong>2000&euro; Welcome Bonus<\/strong><\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-389\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T16:35:37.608+01:00\",\"created_at\":\"2026-04-24T15:31:41.127+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1858\",\"campaign_id\":\"388\",\"campaign_title\":\"Chubb \/ German \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (German-speaking) - Insurance Company\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Receive telephone calls or chats from clients wishing to obtain various types of information concerning their insurance policy<\/li>\\n<li>Depending on the case, the request will be processed via a transaction in our client policy administration system, and\/or by the writing and sending of replies to letters\/emails, information, contract documents, etc., to the insured.<\/li>\\n<li>Do indexation &amp; electronic archiving in our document management tool.<\/li>\\n<li>Manage policy change requests, updating payment details<\/li>\\n<li>Make claims and cancel requests<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of German (C2) and fluent in English (B2)<\/li>\\n<li>Have previous customer experience is a plus<\/li>\\n<li>Have excellent verbal and writing skills coupled with a formal and diplomatic stance<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-388\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T00:59:04.583+01:00\",\"created_at\":\"2026-04-24T15:30:34.153+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1859\",\"campaign_id\":\"387\",\"campaign_title\":\"Chubb \/ Romanian \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Romanian-speaking) - Insurance Company\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Receive telephone calls or chats from clients wishing to obtain various types of information concerning their insurance policy<\/li>\\n<li>Depending on the case, the request will be processed via a transaction in our client policy administration system, and\/or by the writing and sending of replies to letters\/emails, information, contract documents, etc., to the insured.<\/li>\\n<li>Do indexation &amp; electronic archiving in our document management tool.<\/li>\\n<li>Manage policy change requests, updating payment details<\/li>\\n<li>Make claims and cancel requests<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Romanian (C2) and fluent in English (B2)<\/li>\\n<li>Have previous customer experience is a plus<\/li>\\n<li>Have excellent verbal and writing skills coupled with a formal and diplomatic stance<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-387\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T13:02:25.402+01:00\",\"created_at\":\"2026-04-24T15:26:11.811+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1860\",\"campaign_id\":\"386\",\"campaign_title\":\"Chubb \/ Polish \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Polish-speaking) - Insurance Company\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Receive telephone calls or chats from clients wishing to obtain various types of information concerning their insurance policy<\/li>\\n<li>Depending on the case, the request will be processed via a transaction in our client policy administration system, and\/or by the writing and sending of replies to letters\/emails, information, contract documents, etc., to the insured.<\/li>\\n<li>Do indexation &amp; electronic archiving in our document management tool.<\/li>\\n<li>Manage policy change requests, updating payment details<\/li>\\n<li>Make claims and cancel requests<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Polish (C2) and fluent in English (B2)<\/li>\\n<li>Have previous customer experience is a plus<\/li>\\n<li>Have excellent verbal and writing skills coupled with a formal and diplomatic stance<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-386\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-05T10:02:14.671+01:00\",\"created_at\":\"2026-04-24T15:24:24.749+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1861\",\"campaign_id\":\"385\",\"campaign_title\":\"ByteDance GEC MOD \/ German \/ BM \/ Lisbon \/ ad in german\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Deutschsprachig) \u2013 Globaler E-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Erleben Sie die Kraft einer Karriere, die alles ver\u00e4ndert\",\"long_description\":\"<p>Suchen Sie nach Ihrem n&auml;chsten Schritt? Wir sind ein globaler Technologie- und Dienstleistungsanbieter, der die Marken von morgen vorantreibt. Wir helfen bekannten Marken &ndash; denjenigen, die Sie t&auml;glich nutzen &ndash; ihr Gesch&auml;ft mit Technologie und integrierten L&ouml;sungen in &uuml;ber 70 L&auml;ndern zu verbessern. Darauf sind wir stolz und wurden daf&uuml;r Jahr f&uuml;r Jahr mit Auszeichnungen wie &bdquo;World&rsquo;s Best Workplaces&ldquo;, &bdquo;Best Companies for Career Growth&ldquo; und &bdquo;Best Company Culture&ldquo; geehrt.<\/p>\\n<p>Wenn Sie sich weiterentwickeln und inspirieren lassen m&ouml;chten, k&ouml;nnen Sie als <strong>Content Moderator in Lissabon, Portugal (vor Ort)<\/strong> Ihre F&auml;higkeiten einsetzen, indem Sie verschiedene Bereiche der sozialen Medien unseres Kunden unterst&uuml;tzen. Sie tragen aktiv dazu bei, die Richtlinien des Kunden sicherzustellen, Verbesserungen voranzutreiben und die Servicequalit&auml;t f&uuml;r alle Nutzer zu erh&ouml;hen.<\/p>\\n<p><strong>Karrierewachstum und pers&ouml;nliche Entwicklung<\/strong><\/p>\\n<p>Wir bieten Ihnen umfassende Schulungen, modernste Technologien und kontinuierliche Unterst&uuml;tzung, damit Sie erfolgreich sind. Bei Concentrix haben Sie echte Chancen auf berufliches und pers&ouml;nliches Wachstum. Etwa 80 % unserer F&uuml;hrungskr&auml;fte wurden intern bef&ouml;rdert! Deshalb bieten wir eine Reihe <strong>kostenloser Lern- und Leadership-Programme<\/strong>, die Ihnen den Weg zu der Karriere ebnen, die Sie sich vorstellen.<\/p>\\n<p><strong>Ihre Aufgaben in dieser Rolle<\/strong><\/p>\\n<p>Als Content Moderator werden Sie:<\/p>\\n<ul>\\n<li>Inhalte innerhalb vereinbarter Reaktionszeiten und Qualit&auml;tsstandards pr&uuml;fen<\/li>\\n<li>Gemeldete Probleme fristgerecht und qualit&auml;tsgerecht bearbeiten<\/li>\\n<li>Probleme gem&auml;&szlig; MSA und SOW an den Kunden eskalieren<\/li>\\n<li>Nutzerverhalten &uuml;berwachen und Richtlinien konsequent durchsetzen<\/li>\\n<li>Richtlinien einheitlich auf verschiedene Inhaltsszenarien anwenden<\/li>\\n<li>Sensible Themen eigenst&auml;ndig und unter Einhaltung der Plattformstandards bearbeiten<\/li>\\n<li>Vertraulichkeit und Professionalit&auml;t in allen Interaktionen wahren<\/li>\\n<\/ul>\\n<p><strong>Ihre Qualifikationen<\/strong><\/p>\\n<p>Concentrix passt gut zu Ihnen, wenn Sie:<\/p>\\n<ul>\\n<li>Sehr gute Deutschkenntnisse (C1) in Wort und Schrift besitzen<\/li>\\n<li>Gute Englischkenntnisse (B2) in Wort und Schrift haben<\/li>\\n<li>Mindestens einen Hochschulabschluss oder eine vergleichbare Qualifikation vorweisen k&ouml;nnen<\/li>\\n<li>Ein gutes Verst&auml;ndnis f&uuml;r E-Commerce haben<\/li>\\n<li>Erfahrung in der Moderationsbranche mitbringen<\/li>\\n<li>F&uuml;r rotierende 24\/7-Schichten verf&uuml;gbar sind<\/li>\\n<li>Starke Moderationsf&auml;higkeiten sowie rationales Entscheidungsverm&ouml;gen mit lokalem Marktverst&auml;ndnis besitzen<\/li>\\n<li>Mit Social-Media-Plattformen vertraut sind und Grundkenntnisse im digitalen Marketing haben<\/li>\\n<\/ul>\\n<p>Auch wenn Sie nicht alle Anforderungen erf&uuml;llen, ermutigen wir Sie ausdr&uuml;cklich zur Bewerbung. Wir bem&uuml;hen uns, Sie mit der passenden Position zusammenzubringen &ndash; sei es diese oder eine andere.<\/p>\\n<p><strong>Was wir Ihnen bieten<\/strong><\/p>\\n<p>In dieser Rolle profitieren Sie von Vorteilen, die Ihren individuellen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;higes Gehalt (Grundgehalt plus Boni)<\/li>\\n<li>Zentrale Lage in Lissabon, Portugal<\/li>\\n<li>Empfehlungsbonus (&bdquo;Bring-a-friend&ldquo;)<\/li>\\n<li>Vollst&auml;ndig bezahlte Schulung zum Unternehmen und Projekt<\/li>\\n<li>Programme zur beruflichen Weiterentwicklung<\/li>\\n<\/ul>\\n<p><strong>Erleben Sie die beste Version Ihrer selbst!<\/strong><\/p>\\n<p>Wenn sich dies nach dem perfekten n&auml;chsten Schritt in Ihrer Karriere anh&ouml;rt, freuen wir uns auf Ihre Bewerbung. Entdecken Sie, warum &uuml;ber 440.000 &bdquo;Game-Changer&ldquo; weltweit Concentrix als ihren bevorzugten Arbeitgeber w&auml;hlen.<\/p>\\n<p><strong>Concentrix ist ein Arbeitgeber der Chancengleichheit<\/strong><\/p>\\n<p>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns zu Chancengleichheit f&uuml;r alle Bewerbenden und zu einem Arbeitsumfeld frei von Diskriminierung und Bel&auml;stigung. Unsere Einstellungsentscheidungen basieren ausschlie&szlig;lich auf gesch&auml;ftlichen Anforderungen, Stellenanforderungen und beruflichen Qualifikationen &ndash; unabh&auml;ngig von Rasse, Alter, Geschlechtsidentit&auml;t, sexueller Orientierung, Religion, ethnischer Herkunft, Familienstand, nationaler Herkunft, Behinderung oder anderen gesetzlich gesch&uuml;tzten Merkmalen.<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong><\/p>\\n<p>Gem&auml;&szlig; portugiesischem Recht werden nur Bewerbende ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis f&uuml;r Portugal verf&uuml;gen.<\/p>\",\"ats_external_id\":\"PT-385\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-10T00:59:05.789+01:00\",\"created_at\":\"2026-04-24T15:18:34.897+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1862\",\"campaign_id\":\"384\",\"campaign_title\":\"ByteDance GEC - RCS \/ German \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Customer Service Representative<\/strong>, you will:<\/p>\\n<ul>\\n<li>Investigate and resolve issues that are reported by buyers\/sellers\/customers\/creators such as checking order and logistics status<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in German (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with call center (voice and non-voice) and service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-384\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-19T11:01:21.276+01:00\",\"created_at\":\"2026-04-24T15:13:43.204+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1863\",\"campaign_id\":\"383\",\"campaign_title\":\"Accor Hotel \/ German \/ BM \/ Lisbon \/ ad in german\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenservice-Mitarbeiter (Deutsch\/Englisch) \u2013 Hospitality Group\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Erleben Sie die Kraft einer Karriere, die alles ver\u00e4ndert\",\"long_description\":\"<p>Sind Sie bereit f&uuml;r den n&auml;chsten Schritt? Wir sind ein weltweit f&uuml;hrendes Unternehmen im Bereich Technologie und Dienstleistungen, das die Marken der Zukunft unterst&uuml;tzt. Wir helfen bekannten Marken, die Sie jeden Tag nutzen, ihre Gesch&auml;fte mit Technologie und integrierten L&ouml;sungen zu verbessern, in &uuml;ber 70 L&auml;ndern weltweit. Jahr f&uuml;r Jahr werden wir mit Auszeichnungen wie <em>&bdquo;World&rsquo;s Best Workplaces&ldquo;<\/em>, <em>&bdquo;Best Companies for Career Growth&ldquo;<\/em> und <em>&bdquo;Best Company Culture&ldquo;<\/em> geehrt.<\/p>\\n<p>Wenn Sie wachsen und sich inspirieren lassen m&ouml;chtest, werden Sie als<strong> Customer Service Representative in Lissabon, Portugal (vor Ort<\/strong>), daf&uuml;r sorgen, dass Leistungsziele in allen Betriebsabl&auml;ufen erreicht werden. Zudem stellen Sie sicher, dass die Erwartungen unserer Kunden in Bezug auf operative Exzellenz mit hohen Standards in Qualit&auml;t, Effizienz und Optimierung der Customer Journey erf&uuml;llt werden,<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Karrierewachstum und pers&ouml;nliche Entwicklung<\/strong><\/p>\\n<p>Wir bieten Ihnen umfassende Schulungen, modernste Technologien und kontinuierliche Unterst&uuml;tzung, damit Sie erfolgreich sind. Bei Concentrix gibt es echte Chancen zur pers&ouml;nlichen und beruflichen Weiterentwicklung. Rund 80&nbsp;% unserer Manager und F&uuml;hrungskr&auml;fte wurden intern bef&ouml;rdert! Deshalb bieten wir eine Vielzahl KOSTENLOSER Lern- und Leadership-Programme, die Sie auf deinem Weg zu der Karriere unterst&uuml;tzen, wie Sie sich es immer vorgestellt haben.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre Aufgaben in dieser Rolle<\/strong><\/p>\\n<p>Als Kundenservice-Mitarbeiter werden Sie:<\/p>\\n<ul>\\n<li>Lieferantenrechnungen im internen System verwalten<\/li>\\n<li>Lieferanten bei Fragen zu Rechnungen unterst&uuml;tzen<\/li>\\n<li>Lieferanten per eingehenden und ausgehenden Telefonaten sowie per E-Mail betreuen<\/li>\\n<li>Den Bedarf an Eskalationen bewerten<\/li>\\n<li>Lieferanten bei Bedarf mit dem Kunden in Kontakt bringen<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre Qualifikationen<\/strong><\/p>\\n<p>Concentrix passt perfekt zu Ihnen, wenn Sie<\/p>\\n<ul>\\n<li>&Uuml;ber sehr gute Deutschkenntnisse und flie&szlig;ende Englischkenntnisse verf&uuml;gen (B2 &ndash; schriftlich und m&uuml;ndlich) &nbsp;<\/li>\\n<li>Starke analytische F&auml;higkeiten sowie Probleml&ouml;sungskompetenz besitzen<\/li>\\n<li>Sicher im Umgang mit Excel sind und &uuml;ber gute Kommunikationsf&auml;higkeiten verf&uuml;gen<\/li>\\n<li>Selbstst&auml;ndig arbeiten und F&auml;lle ganzheitlich betreuen k&ouml;nnen<\/li>\\n<li>Verantwortungsbewusst, flexibel, dynamisch und belastbar sind<\/li>\\n<\/ul>\\n<p>Auch wenn Sie nicht alle Anforderungen erf&uuml;llen, freuen wir uns &uuml;ber Ihre Bewerbung. Wir bem&uuml;hen uns, Sie mit der passenden Position zusammenzubringen &ndash; ob in dieser Rolle oder in einer anderen.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Was wir Ihnen bieten<\/strong><\/p>\\n<p>In dieser Position profitieren Sie von Vorteilen, die Ihren individuellen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;higes Gehalt und leistungsabh&auml;ngiger Bonus<\/li>\\n<li>Zentrale Lage in Lissabon, Portugal<\/li>\\n<li>&bdquo;Bring-a-friend&ldquo;-Pr&auml;mienprogramm (Mitarbeiterempfehlungen)<\/li>\\n<li>Vollst&auml;ndig bezahlte Schulung zur Firma und zum Projekt<\/li>\\n<li>Programme zur beruflichen Weiterentwicklung<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Erleben Sie die beste Version Ihrer selbst!<\/strong><\/p>\\n<p>Wenn sich das nach dem perfekten n&auml;chsten Schritt in Ihrer Karriere anh&ouml;rt, m&ouml;chten wir Sie kennenlernen. Bewerben Sie sich noch heute und finden Sie heraus, warum &uuml;ber 440.000 Game-Changer weltweit Concentrix als ihren &bdquo;Employer of Choice&ldquo; bezeichnen.<\/p>\\n<p><strong>Concentrix ist ein Arbeitgeber der Chancengleichheit<\/strong><\/p>\\n<p>Wir sind stolz darauf, weltweit als ein Team und ein Unternehmen vereint zu sein. Wir verpflichten uns zu gleichen Besch&auml;ftigungschancen f&uuml;r alle Bewerber sowie zu einem Arbeitsumfeld frei von Diskriminierung und Bel&auml;stigung. Unsere Recruiting-Praktiken basieren ausschlie&szlig;lich auf gesch&auml;ftlichen Anforderungen, Stellenprofilen und beruflichen Qualifikationen &ndash; unabh&auml;ngig von Herkunft, Alter, Geschlechtsidentit&auml;t, sexueller Orientierung, Religion, ethnischer Zugeh&ouml;rigkeit, famili&auml;rem Status, Nationalit&auml;t, Behinderung oder anderen gesetzlich gesch&uuml;tzten Merkmalen.<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong><\/p>\\n<p>Gem&auml;&szlig; portugiesischem Recht werden nur Bewerber ber&uuml;cksichtigt, die rechtlich berechtigt sind, in Portugal zu arbeiten.<\/p>\",\"ats_external_id\":\"PT-383\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-19T10:37:45.732+01:00\",\"created_at\":\"2026-04-24T15:07:38.739+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1864\",\"campaign_id\":\"382\",\"campaign_title\":\"ByteDance GEC MOD \/ Hungarian \/ BM \/ Lisbon \/ ad in hungarian \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Tartalom moder\u00e1tor (magyar anyanyelv\u0171) Glob\u00e1lis e-kereskedelem-1000 \u00fcdv\u00f6zl\u0151 b\u00f3nusz\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Tapasztalja meg a karrierj\u00e9t megv\u00e1ltoztat\u00f3 lehet\u0151s\u00e9gek erej\u00e9t\",\"long_description\":\"<p>A k&ouml;vetkez\u0151 l&eacute;p&eacute;sre k&eacute;sz&uuml;l? Mi egy glob&aacute;lis technol&oacute;giai &eacute;s szolg&aacute;ltat&aacute;si vezet\u0151 v&aacute;llalat vagyunk, amely a j&ouml;v\u0151 m&aacute;rk&aacute;it t&aacute;mogatja. Seg&iacute;t&uuml;nk a j&oacute;l ismert m&aacute;rk&aacute;knak &ndash; azoknak, amelyeket &Ouml;n is mindennap haszn&aacute;l &ndash; technol&oacute;giai &eacute;s integr&aacute;lt megold&aacute;sokkal fejleszteni &uuml;zleti tev&eacute;kenys&eacute;g&uuml;ket t&ouml;bb mint 70 orsz&aacute;gban. B&uuml;szk&eacute;k vagyunk arra, hogy olyan d&iacute;jakkal t&uuml;ntettek ki minket, mint a &bdquo;Vil&aacute;g legjobb munkahelyei&rdquo;, &bdquo;A legjobb v&aacute;llalatok a karrier&eacute;p&iacute;t&eacute;shez&rdquo; &eacute;s &bdquo;A legjobb v&aacute;llalati kult&uacute;ra&rdquo; d&iacute;jakat.<\/p>\\n<p>Ha fejl\u0151dni szeretne &eacute;s inspir&aacute;ci&oacute;ra v&aacute;gyik, akkor<strong> a portug&aacute;liai Lisszabonban (helysz&iacute;ni) tartalom-moder&aacute;tork&eacute;nt<\/strong> kamatoztathatja k&eacute;pess&eacute;geit, t&aacute;mogatva &uuml;gyfeleink k&uuml;l&ouml;nb&ouml;z\u0151 k&ouml;z&ouml;ss&eacute;gi m&eacute;dia ter&uuml;leteit. Akt&iacute;v szerepet v&aacute;llalhat a k&ouml;z&ouml;ss&eacute;gi ir&aacute;nyelvek &eacute;rv&eacute;nyes&iacute;t&eacute;s&eacute;ben, a biztons&aacute;gos onine k&ouml;rnyezet n&eacute;pszer\u0171s&iacute;t&eacute;s&eacute;ben, valamint k&ouml;zvetlen visszajelz&eacute;seivel seg&iacute;theti a felhaszn&aacute;l&oacute;i szolg&aacute;ltat&aacute;sok fejleszt&eacute;s&eacute;t.<\/p>\\n<p><strong>Karrier&eacute;p&iacute;t&eacute;s &eacute;s szem&eacute;lyes fejl\u0151d&eacute;s<\/strong><\/p>\\n<p>Minden sz&uuml;ks&eacute;ges k&eacute;pz&eacute;st, a legmodernebb technol&oacute;gi&aacute;kat &eacute;s folyamatos t&aacute;mogat&aacute;st biztos&iacute;tunk a sikerhez. A Concentrixn&eacute;l val&oacute;di karrier &eacute;s szem&eacute;lyes fejl\u0151d&eacute;si lehet\u0151s&eacute;gek v&aacute;rnak r&aacute;d. Menedzsereink &eacute;s vezet\u0151ink k&ouml;r&uuml;lbel&uuml;l 80%-a bels\u0151 el\u0151l&eacute;ptet&eacute;ssel ker&uuml;lt poz&iacute;ci&oacute;j&aacute;ba! Ez&eacute;rt k&iacute;n&aacute;lunk sz&aacute;mos INGYENES tanul&aacute;si &eacute;s vezet\u0151i fejleszt&eacute;si programot, amelyek c&eacute;lja, hogy elind&iacute;tsanak az &aacute;ltalad mindig is elk&eacute;pzelt karrier fel&eacute; vezet\u0151 &uacute;ton.<\/p>\\n<p><strong>Feladatod ebben a poz&iacute;ci&oacute;ban<\/strong><\/p>\\n<p>Tartalom-moder&aacute;tork&eacute;nt az al&aacute;bbi feladatokat fogja ell&aacute;tni:<\/p>\\n<ul>\\n<li>A tartalmak &aacute;ttekint&eacute;se a meg&aacute;llapodott k&eacute;sleltet&eacute;si szolg&aacute;ltat&aacute;si szintek &eacute;s min\u0151s&eacute;gi szabv&aacute;nyok szerint.<\/li>\\n<li>A bejelentett probl&eacute;m&aacute;k &aacute;ttekint&eacute;se a meg&aacute;llapodott &aacute;tfut&aacute;si id\u0151k &eacute;s min\u0151s&eacute;gi szabv&aacute;nyok szerint.<\/li>\\n<li>A probl&eacute;m&aacute;k tov&aacute;bb&iacute;t&aacute;sa &uuml;gyfel&uuml;nknek az MSA &eacute;s a tud&aacute;sb&aacute;zisra vonatkoz&oacute; SOW szerint.<\/li>\\n<li>A felhaszn&aacute;l&oacute;i viselked&eacute;s figyelemmel k&iacute;s&eacute;r&eacute;se &eacute;s a szab&aacute;lyok hat&eacute;kony &eacute;rv&eacute;nyes&iacute;t&eacute;se.<\/li>\\n<li>Az ir&aacute;nyelvek k&ouml;vetkezetes alkalmaz&aacute;sa k&uuml;l&ouml;nb&ouml;z\u0151 tartalmi helyzetekben.<\/li>\\n<li>Az &eacute;rz&eacute;keny k&eacute;rd&eacute;sek &ouml;n&aacute;ll&oacute; kezel&eacute;se a platform szabv&aacute;nyainak betart&aacute;sa mellett.<\/li>\\n<li>A titoktart&aacute;s &eacute;s a professzionalizmus fenntart&aacute;sa minden interakci&oacute; sor&aacute;n.<\/li>\\n<li>A k&ouml;vetelm&eacute;nyek<\/li>\\n<\/ul>\\n<p><strong>A Concentrix kiv&aacute;l&oacute; v&aacute;laszt&aacute;s, ha:<\/strong><\/p>\\n<ul>\\n<li>Foly&eacute;konyan besz&eacute;l &eacute;s &iacute;r magyarul (C1)<\/li>\\n<li>Foly&eacute;konyan besz&eacute;l &eacute;s &iacute;r angolul (B2)<\/li>\\n<li>Legal&aacute;bb f\u0151iskolai diplom&aacute;val vagy azzal egyen&eacute;rt&eacute;k\u0171 v&eacute;gzetts&eacute;ggel rendelkezik<\/li>\\n<li>J&oacute;l ismeri az e-kereskedelmet<\/li>\\n<li>Van tapasztalata a moder&aacute;ci&oacute;s szolg&aacute;ltat&oacute;iparban<\/li>\\n<li>24\/7 rot&aacute;ci&oacute;s m\u0171szakban tud dolgozni<\/li>\\n<li>Er\u0151s moder&aacute;ci&oacute;s k&eacute;szs&eacute;gekkel &eacute;s racion&aacute;lis d&ouml;nt&eacute;shozatali k&eacute;pess&eacute;ggel rendelkezik, valamint ismeri a helyi piacot<\/li>\\n<li>Foly&eacute;konyan haszn&aacute;lja a k&ouml;z&ouml;ss&eacute;gi m&eacute;dia term&eacute;keit, &eacute;s alapvet\u0151 ismeretekkel rendelkezik a digit&aacute;lis rekl&aacute;moz&aacute;s ter&eacute;n<\/li>\\n<\/ul>\\n<p>Ha &uacute;gy &eacute;rzi, hogy nem felel meg minden k&ouml;vetelm&eacute;nynek, akkor is b&aacute;tran jelentkezzen. Mindent megtesz&uuml;nk, hogy megtal&aacute;ljuk az &Ouml;nnek legink&aacute;bb megfelel\u0151 &aacute;ll&aacute;st, legyen az ez vagy egy m&aacute;sik poz&iacute;ci&oacute;.<\/p>\\n<p><strong>Mit nyerhetsz ezzel?<\/strong><\/p>\\n<p>Olyan juttat&aacute;si csomagot k&iacute;n&aacute;lunk, amely marad&eacute;ktalan&uacute;l illeszkedik az &Ouml;n egyedi &eacute;letst&iacute;lus&aacute;hoz:<\/p>\\n<ul>\\n<li>Versenyk&eacute;pes fizet&eacute;s (alapfizet&eacute;s &eacute;s tov&aacute;bbi b&oacute;nuszok)<\/li>\\n<li><strong>1000 &uuml;dv&ouml;zl\u0151 b&oacute;nusz<\/strong><\/li>\\n<li>K&ouml;zponti elhelyezked&eacute;s Lisszabonban, Portug&aacute;li&aacute;ban<\/li>\\n<li>Kiemelt b&oacute;nuszlehet\u0151s&eacute;gek &uacute;j koll&eacute;g&aacute;k aj&aacute;nl&aacute;sa eset&eacute;n.<\/li>\\n<li>Teljes k&ouml;r\u0171en fizetett k&eacute;pz&eacute;s, amely sor&aacute;n r&eacute;szletesen bemutatjuk v&aacute;llalatunkat &eacute;s a leend\u0151 projektet.<\/li>\\n<li>Karrierfejleszt&eacute;si programok<\/li>\\n<li>L&eacute;pjen szintet a karrierj&eacute;ben: legyen a tartalom &eacute;s a biztons&aacute;g szak&eacute;rt\u0151je!<\/li>\\n<\/ul>\\n<p>Ha mindez a karriered k&ouml;vetkez\u0151 t&ouml;k&eacute;letes l&eacute;p&eacute;s&eacute;nek t\u0171nik, akkor szeretn&eacute;nk hallani r&oacute;lad. Jelentkezz m&eacute;g ma, &eacute;s fedezd fel, mi&eacute;rt nevezi t&ouml;bb mint 440 000 j&aacute;t&eacute;kos vil&aacute;gszerte a Concentrixet &bdquo;kedvenc munkaad&oacute;j&aacute;nak&rdquo;.<\/p>\\n<p><strong>A Concentrix egyenl\u0151 es&eacute;lyeket biztos&iacute;t&oacute; munkaad&oacute;<\/strong><\/p>\\n<p>B&uuml;szk&eacute;n &aacute;llunk &ouml;ssze egy csapatk&eacute;nt, egy v&aacute;llalatk&eacute;nt, glob&aacute;lisan. Elk&ouml;telezettek vagyunk az egyenl\u0151 foglalkoztat&aacute;si lehet\u0151s&eacute;gek ir&aacute;nt minden jel&ouml;lt sz&aacute;m&aacute;ra, valamint a diszkrimin&aacute;ci&oacute; &eacute;s zaklat&aacute;s mentes munkak&ouml;rnyezet ir&aacute;nt. Minden toborz&aacute;si gyakorlatunk az &uuml;zleti ig&eacute;nyek, a munkak&ouml;vetelm&eacute;nyek &eacute;s a szakmai k&eacute;pes&iacute;t&eacute;sek alapj&aacute;n t&ouml;rt&eacute;nik, tekintet n&eacute;lk&uuml;l a fajra, &eacute;letkorra, nemi identit&aacute;sra, szexu&aacute;lis ir&aacute;nyults&aacute;gra, vall&aacute;sra, etnikai hovatartoz&aacute;sra, csal&aacute;di vagy sz&uuml;l\u0151i &aacute;llapotra, nemzetis&eacute;gre, fogyat&eacute;koss&aacute;gra vagy b&aacute;rmely m&aacute;s, az alkalmazand&oacute; nemzeti t&ouml;rv&eacute;nyek &aacute;ltal v&eacute;dett besorol&aacute;sra.<\/p>\\n<p><strong>Munkav&aacute;llal&aacute;si jogosults&aacute;g<\/strong><\/p>\\n<p>A portug&aacute;l t&ouml;rv&eacute;nyek szerint csak azok a jelentkez\u0151k ker&uuml;lnek figyelembev&eacute;telre erre a poz&iacute;ci&oacute;ra, akik jogilag jogosultak Portug&aacute;li&aacute;ban dolgozni.<\/p>\",\"ats_external_id\":\"PT-382\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-28T00:59:04.462+01:00\",\"created_at\":\"2026-04-24T14:47:18.500+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"hu\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1865\",\"campaign_id\":\"381\",\"campaign_title\":\"ByteDance GEC MOD \/ Greek \/ BM \/ Lisbon \/ ad in greek\",\"campaign_type\":\"job_application\",\"job_title\":\"\u03a3\u03c5\u03bd\u03c4\u03bf\u03bd\u03b9\u03c3\u03c4\u03ae\u03c2 \u03c0\u03b5\u03c1\u03b9\u03b5\u03c7\u03bf\u03bc\u03ad\u03bd\u03bf\u03c5 (\u03b5\u03bb\u03bb\u03b7\u03bd\u03cc\u03c6\u03c9\u03bd\u03bf\u03c2) \u2013 \u03a0\u03b1\u03b3\u03ba\u03cc\u03c3\u03bc\u03b9\u03bf \u03b7\u03bb\u03b5\u03ba\u03c4\u03c1\u03bf\u03bd\u03b9\u03ba\u03cc \u03b5\u03bc\u03c0\u03cc\u03c1\u03b9\u03bf\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"\u0396\u03ae\u03c3\u03b5 \u03c4\u03b7 \u03b4\u03cd\u03bd\u03b1\u03bc\u03b7 \u03bc\u03b9\u03b1\u03c2 \u03ba\u03b1\u03c1\u03b9\u03ad\u03c1\u03b1\u03c2 \u03c0\u03bf\u03c5 \u03b1\u03bb\u03bb\u03ac\u03b6\u03b5\u03b9 \u03c4\u03b1 \u03b4\u03b5\u03b4\u03bf\u03bc\u03ad\u03bd\u03b1\",\"long_description\":\"<p>&Psi;\u03ac&chi;&nu;&epsilon;&iota;&sigmaf; &tau;&omicron; &epsilon;&pi;\u03cc&mu;&epsilon;&nu;&omicron; &beta;\u03ae&mu;&alpha; &sigma;&tau;&eta;&nu; &kappa;&alpha;&rho;&iota;\u03ad&rho;&alpha; &sigma;&omicron;&upsilon;; &Epsilon;\u03af&mu;&alpha;&sigma;&tau;&epsilon; \u03ad&nu;&alpha;&sigmaf; &pi;&alpha;&gamma;&kappa;\u03cc&sigma;&mu;&iota;&omicron;&sigmaf; &eta;&gamma;\u03ad&tau;&eta;&sigmaf; &sigma;&tau;&eta;&nu; &tau;&epsilon;&chi;&nu;&omicron;&lambda;&omicron;&gamma;\u03af&alpha; &kappa;&alpha;&iota; &tau;&iota;&sigmaf; &upsilon;&pi;&eta;&rho;&epsilon;&sigma;\u03af&epsilon;&sigmaf; &pi;&omicron;&upsilon; &sigma;&tau;&eta;&rho;\u03af&zeta;&epsilon;&iota; &tau;&alpha; brands &tau;&omicron;&upsilon; &mu;\u03ad&lambda;&lambda;&omicron;&nu;&tau;&omicron;&sigmaf;. &Beta;&omicron;&eta;&theta;\u03ac&mu;&epsilon; &gamma;&nu;&omega;&sigma;&tau;\u03ad&sigmaf; &epsilon;&tau;&alpha;&iota;&rho;&epsilon;\u03af&epsilon;&sigmaf; &mdash; &alpha;&upsilon;&tau;\u03ad&sigmaf; &pi;&omicron;&upsilon; &chi;&rho;&eta;&sigma;&iota;&mu;&omicron;&pi;&omicron;&iota;&epsilon;\u03af&sigmaf; &kappa;\u03ac&theta;&epsilon; &mu;\u03ad&rho;&alpha; &mdash; &nu;&alpha; &beta;&epsilon;&lambda;&tau;&iota;\u03ce&nu;&omicron;&upsilon;&nu; &tau;&iota;&sigmaf; &delta;&rho;&alpha;&sigma;&tau;&eta;&rho;&iota;\u03cc&tau;&eta;&tau;\u03ad&sigmaf; &tau;&omicron;&upsilon;&sigmaf; &mu;&epsilon; &tau;&epsilon;&chi;&nu;&omicron;&lambda;&omicron;&gamma;\u03af&alpha; &kappa;&alpha;&iota; &omicron;&lambda;&omicron;&kappa;&lambda;&eta;&rho;&omega;&mu;\u03ad&nu;&epsilon;&sigmaf; &lambda;\u03cd&sigma;&epsilon;&iota;&sigmaf;, &sigma;&epsilon; &pi;&epsilon;&rho;&iota;&sigma;&sigma;\u03cc&tau;&epsilon;&rho;&epsilon;&sigmaf; &alpha;&pi;\u03cc 70 &chi;\u03ce&rho;&epsilon;&sigmaf;. &Epsilon;\u03af&mu;&alpha;&sigma;&tau;&epsilon; &epsilon;&pi;\u03af&sigma;&eta;&sigmaf; &pi;&epsilon;&rho;\u03ae&phi;&alpha;&nu;&omicron;&iota; &pi;&omicron;&upsilon; &alpha;&nu;&alpha;&gamma;&nu;&omega;&rho;&iota;&zeta;\u03cc&mu;&alpha;&sigma;&tau;&epsilon; &kappa;\u03ac&theta;&epsilon; &chi;&rho;\u03cc&nu;&omicron; &mu;&epsilon; &beta;&rho;&alpha;&beta;&epsilon;\u03af&alpha; \u03cc&pi;&omega;&sigmaf; &laquo;World's Best Workplaces&raquo;, &laquo;Best Companies for Career Growth&raquo; &kappa;&alpha;&iota; &laquo;Best Company Culture&raquo;.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&Alpha;&nu; &theta;\u03ad&lambda;&epsilon;&iota;&sigmaf; &nu;&alpha; &epsilon;&xi;&epsilon;&lambda;&iota;&chi;&theta;&epsilon;\u03af&sigmaf; &kappa;&alpha;&iota; &nu;&alpha; &epsilon;&mu;&pi;&nu;&epsilon;&upsilon;&sigma;&tau;&epsilon;\u03af&sigmaf;, &omega;&sigmaf; <strong>Content Moderator<\/strong> &sigma;&tau;&eta; <strong>&Lambda;&iota;&sigma;&alpha;&beta;\u03cc&nu;&alpha;, &Pi;&omicron;&rho;&tau;&omicron;&gamma;&alpha;&lambda;\u03af&alpha; (On-Site)<\/strong> &theta;&alpha; &alpha;&xi;&iota;&omicron;&pi;&omicron;&iota;\u03ae&sigma;&epsilon;&iota;&sigmaf; &tau;&iota;&sigmaf; &delta;&epsilon;&xi;&iota;\u03cc&tau;&eta;&tau;\u03ad&sigmaf; &sigma;&omicron;&upsilon; &upsilon;&pi;&omicron;&sigma;&tau;&eta;&rho;\u03af&zeta;&omicron;&nu;&tau;&alpha;&sigmaf; &delta;&iota;\u03ac&phi;&omicron;&rho;&omicron;&upsilon;&sigmaf; &tau;&omicron;&mu;&epsilon;\u03af&sigmaf; &tau;&omega;&nu; social media &tau;&omicron;&upsilon; &pi;&epsilon;&lambda;\u03ac&tau;&eta; &mu;&alpha;&sigmaf;. &Theta;&alpha; &sigma;&upsilon;&mu;&beta;\u03ac&lambda;&epsilon;&iota;&sigmaf; &epsilon;&nu;&epsilon;&rho;&gamma;\u03ac &sigma;&tau;&eta; &delta;&iota;&alpha;&sigma;&phi;\u03ac&lambda;&iota;&sigma;&eta; &tau;&eta;&sigmaf; &tau;\u03ae&rho;&eta;&sigma;&eta;&sigmaf; &tau;&omega;&nu; &omicron;&delta;&eta;&gamma;&iota;\u03ce&nu; &tau;&omicron;&upsilon; &pi;&epsilon;&lambda;\u03ac&tau;&eta;, &pi;&rho;&omicron;&omega;&theta;\u03ce&nu;&tau;&alpha;&sigmaf; &kappa;&alpha;&iota; &sigma;&upsilon;&mu;&mu;&epsilon;&tau;\u03ad&chi;&omicron;&nu;&tau;&alpha;&sigmaf; &epsilon;&nu;&epsilon;&rho;&gamma;\u03ac &sigma;&tau;&iota;&sigmaf; &beta;&epsilon;&lambda;&tau;&iota;\u03ce&sigma;&epsilon;&iota;&sigmaf; &tau;&omega;&nu; &upsilon;&pi;&eta;&rho;&epsilon;&sigma;&iota;\u03ce&nu; &pi;&omicron;&upsilon; &pi;&alpha;&rho;\u03ad&chi;&omicron;&nu;&tau;&alpha;&iota; &sigma;&epsilon; \u03cc&lambda;&omicron;&upsilon;&sigmaf; &tau;&omicron;&upsilon;&sigmaf; &chi;&rho;\u03ae&sigma;&tau;&epsilon;&sigmaf;.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Epsilon;&pi;&alpha;&gamma;&gamma;&epsilon;&lambda;&mu;&alpha;&tau;&iota;&kappa;\u03ae &epsilon;&xi;\u03ad&lambda;&iota;&xi;&eta; &kappa;&alpha;&iota; &pi;&rho;&omicron;&sigma;&omega;&pi;&iota;&kappa;\u03ae &alpha;&nu;\u03ac&pi;&tau;&upsilon;&xi;&eta;<\/strong><\/p>\\n<p>&Sigma;&omicron;&upsilon; &pi;&alpha;&rho;\u03ad&chi;&omicron;&upsilon;&mu;&epsilon; \u03cc&lambda;&eta; &tau;&eta;&nu; &epsilon;&kappa;&pi;&alpha;\u03af&delta;&epsilon;&upsilon;&sigma;&eta;, &tau;&iota;&sigmaf; &sigma;\u03cd&gamma;&chi;&rho;&omicron;&nu;&epsilon;&sigmaf; &tau;&epsilon;&chi;&nu;&omicron;&lambda;&omicron;&gamma;\u03af&epsilon;&sigmaf; &kappa;&alpha;&iota; &tau;&eta; &sigma;&upsilon;&nu;&epsilon;&chi;\u03ae &upsilon;&pi;&omicron;&sigma;&tau;\u03ae&rho;&iota;&xi;&eta; &pi;&omicron;&upsilon; &chi;&rho;&epsilon;&iota;\u03ac&zeta;&epsilon;&sigma;&alpha;&iota; &gamma;&iota;&alpha; &nu;&alpha; &pi;&epsilon;&tau;\u03cd&chi;&epsilon;&iota;&sigmaf;. &Sigma;&tau;&eta; Concentrix &upsilon;&pi;\u03ac&rho;&chi;&omicron;&upsilon;&nu; &pi;&rho;&alpha;&gamma;&mu;&alpha;&tau;&iota;&kappa;\u03ad&sigmaf; &delta;&upsilon;&nu;&alpha;&tau;\u03cc&tau;&eta;&tau;&epsilon;&sigmaf; &epsilon;&pi;&alpha;&gamma;&gamma;&epsilon;&lambda;&mu;&alpha;&tau;&iota;&kappa;\u03ae&sigmaf; &kappa;&alpha;&iota; &pi;&rho;&omicron;&sigma;&omega;&pi;&iota;&kappa;\u03ae&sigmaf; &alpha;&nu;\u03ac&pi;&tau;&upsilon;&xi;&eta;&sigmaf;. &Pi;&epsilon;&rho;\u03af&pi;&omicron;&upsilon; &tau;&omicron; <strong>80% &tau;&omega;&nu; managers &kappa;&alpha;&iota; &tau;&omega;&nu; &eta;&gamma;&epsilon;&tau;&iota;&kappa;\u03ce&nu; &sigma;&tau;&epsilon;&lambda;&epsilon;&chi;\u03ce&nu; \u03ad&chi;&omicron;&upsilon;&nu; &pi;&rho;&omicron;&alpha;&chi;&theta;&epsilon;\u03af &alpha;&pi;\u03cc &mu;\u03ad&sigma;&alpha; &sigma;&tau;&eta;&nu; &epsilon;&tau;&alpha;&iota;&rho;&epsilon;\u03af&alpha;<\/strong>. &Gamma;&iota;&rsquo; &alpha;&upsilon;&tau;\u03cc &pi;&rho;&omicron;&sigma;&phi;\u03ad&rho;&omicron;&upsilon;&mu;&epsilon; &mu;&iota;&alpha; &sigma;&epsilon;&iota;&rho;\u03ac &alpha;&pi;\u03cc <strong>&Delta;&Omega;&Rho;&Epsilon;&Alpha;&Nu; &pi;&rho;&omicron;&gamma;&rho;\u03ac&mu;&mu;&alpha;&tau;&alpha; &mu;\u03ac&theta;&eta;&sigma;&eta;&sigmaf; &kappa;&alpha;&iota; &alpha;&nu;\u03ac&pi;&tau;&upsilon;&xi;&eta;&sigmaf; &eta;&gamma;&epsilon;&sigma;\u03af&alpha;&sigmaf;<\/strong>, &sigma;&chi;&epsilon;&delta;&iota;&alpha;&sigma;&mu;\u03ad&nu;&alpha; &nu;&alpha; &sigma;&epsilon; &beta;&omicron;&eta;&theta;\u03ae&sigma;&omicron;&upsilon;&nu; &nu;&alpha; &chi;&tau;\u03af&sigma;&epsilon;&iota;&sigmaf; &tau;&eta;&nu; &kappa;&alpha;&rho;&iota;\u03ad&rho;&alpha; &pi;&omicron;&upsilon; &pi;\u03ac&nu;&tau;&alpha; &omicron;&nu;&epsilon;&iota;&rho;&epsilon;&upsilon;\u03cc&sigma;&omicron;&upsilon;&nu;.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Tau;&iota; &theta;&alpha; &kappa;\u03ac&nu;&epsilon;&iota;&sigmaf; &sigma;&epsilon; &alpha;&upsilon;&tau;\u03cc&nu; &tau;&omicron;&nu; &rho;\u03cc&lambda;&omicron;<\/strong><\/p>\\n<p>&Omega;&sigmaf; <strong>Content Moderator<\/strong>, &theta;&alpha;:<\/p>\\n<ul>\\n<li>&Epsilon;&lambda;\u03ad&gamma;&chi;&epsilon;&iota;&sigmaf; &pi;&epsilon;&rho;&iota;&epsilon;&chi;\u03cc&mu;&epsilon;&nu;&omicron; &mu;\u03ad&sigma;&alpha; &sigma;&tau;&alpha; &sigma;&upsilon;&mu;&phi;&omega;&nu;&eta;&mu;\u03ad&nu;&alpha; &chi;&rho;&omicron;&nu;&iota;&kappa;\u03ac \u03cc&rho;&iota;&alpha; (Service Levels) &kappa;&alpha;&iota; &mu;&epsilon; &sigma;&upsilon;&gamma;&kappa;&epsilon;&kappa;&rho;&iota;&mu;\u03ad&nu;&alpha; &pi;&rho;\u03cc&tau;&upsilon;&pi;&alpha; &pi;&omicron;&iota;\u03cc&tau;&eta;&tau;&alpha;&sigmaf;<\/li>\\n<li>&Epsilon;&xi;&epsilon;&tau;\u03ac&zeta;&epsilon;&iota;&sigmaf; &alpha;&nu;&alpha;&phi;&omicron;&rho;\u03ad&sigmaf; &pi;&rho;&omicron;&beta;&lambda;&eta;&mu;\u03ac&tau;&omega;&nu; &mu;\u03ad&sigma;&alpha; &sigma;&tau;&omicron;&upsilon;&sigmaf; &sigma;&upsilon;&mu;&phi;&omega;&nu;&eta;&mu;\u03ad&nu;&omicron;&upsilon;&sigmaf; &chi;&rho;\u03cc&nu;&omicron;&upsilon;&sigmaf; &kappa;&alpha;&iota; &sigma;\u03cd&mu;&phi;&omega;&nu;&alpha; &mu;&epsilon; &tau;&alpha; &pi;&rho;\u03cc&tau;&upsilon;&pi;&alpha; &pi;&omicron;&iota;\u03cc&tau;&eta;&tau;&alpha;&sigmaf;<\/li>\\n<li>&Kappa;&lambda;&iota;&mu;&alpha;&kappa;\u03ce&nu;&epsilon;&iota;&sigmaf; &zeta;&eta;&tau;\u03ae&mu;&alpha;&tau;&alpha; &pi;&rho;&omicron;&sigmaf; &tau;&omicron;&nu; &pi;&epsilon;&lambda;\u03ac&tau;&eta; &sigma;\u03cd&mu;&phi;&omega;&nu;&alpha; &mu;&epsilon; &tau;&eta; &sigma;&upsilon;&mu;&phi;&omega;&nu;\u03af&alpha; (MSA) &kappa;&alpha;&iota; &tau;&eta; &beta;\u03ac&sigma;&eta; &gamma;&nu;\u03ce&sigma;&eta;&sigmaf;<\/li>\\n<li>&Pi;&alpha;&rho;&alpha;&kappa;&omicron;&lambda;&omicron;&upsilon;&theta;&epsilon;\u03af&sigmaf; &tau;&eta; &sigma;&upsilon;&mu;&pi;&epsilon;&rho;&iota;&phi;&omicron;&rho;\u03ac &tau;&omega;&nu; &chi;&rho;&eta;&sigma;&tau;\u03ce&nu; &kappa;&alpha;&iota; &epsilon;&phi;&alpha;&rho;&mu;\u03cc&zeta;&epsilon;&iota;&sigmaf; &alpha;&pi;&omicron;&tau;&epsilon;&lambda;&epsilon;&sigma;&mu;&alpha;&tau;&iota;&kappa;\u03ac &tau;&iota;&sigmaf; &pi;&omicron;&lambda;&iota;&tau;&iota;&kappa;\u03ad&sigmaf;<\/li>\\n<li>&Epsilon;&phi;&alpha;&rho;&mu;\u03cc&zeta;&epsilon;&iota;&sigmaf; &tau;&iota;&sigmaf; &omicron;&delta;&eta;&gamma;\u03af&epsilon;&sigmaf; &mu;&epsilon; &sigma;&upsilon;&nu;\u03ad&pi;&epsilon;&iota;&alpha; &sigma;&epsilon; &delta;&iota;&alpha;&phi;&omicron;&rho;&epsilon;&tau;&iota;&kappa;\u03ac &sigma;&epsilon;&nu;\u03ac&rho;&iota;&alpha; &pi;&epsilon;&rho;&iota;&epsilon;&chi;&omicron;&mu;\u03ad&nu;&omicron;&upsilon;<\/li>\\n<li>&Delta;&iota;&alpha;&chi;&epsilon;&iota;&rho;\u03af&zeta;&epsilon;&sigma;&alpha;&iota; &epsilon;&upsilon;&alpha;\u03af&sigma;&theta;&eta;&tau;&alpha; &zeta;&eta;&tau;\u03ae&mu;&alpha;&tau;&alpha; &alpha;&nu;&epsilon;&xi;\u03ac&rho;&tau;&eta;&tau;&alpha;, &tau;&eta;&rho;\u03ce&nu;&tau;&alpha;&sigmaf; &tau;&alpha; &pi;&rho;\u03cc&tau;&upsilon;&pi;&alpha; &tau;&eta;&sigmaf; &pi;&lambda;&alpha;&tau;&phi;\u03cc&rho;&mu;&alpha;&sigmaf;<\/li>\\n<li>&Delta;&iota;&alpha;&tau;&eta;&rho;&epsilon;\u03af&sigmaf; &epsilon;&mu;&pi;&iota;&sigma;&tau;&epsilon;&upsilon;&tau;&iota;&kappa;\u03cc&tau;&eta;&tau;&alpha; &kappa;&alpha;&iota; &epsilon;&pi;&alpha;&gamma;&gamma;&epsilon;&lambda;&mu;&alpha;&tau;&iota;&sigma;&mu;\u03cc &sigma;&epsilon; \u03cc&lambda;&epsilon;&sigmaf; &tau;&iota;&sigmaf; &alpha;&lambda;&lambda;&eta;&lambda;&epsilon;&pi;&iota;&delta;&rho;\u03ac&sigma;&epsilon;&iota;&sigmaf;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>&Tau;&alpha; &pi;&rho;&omicron;&sigma;\u03cc&nu;&tau;&alpha; &sigma;&omicron;&upsilon;<\/strong><\/p>\\n<p>&Eta; Concentrix &epsilon;\u03af&nu;&alpha;&iota; &eta; &kappa;&alpha;&tau;\u03ac&lambda;&lambda;&eta;&lambda;&eta; &epsilon;&pi;&iota;&lambda;&omicron;&gamma;\u03ae &alpha;&nu;:<\/p>\\n<ul>\\n<li>\u0388&chi;&epsilon;&iota;&sigmaf; \u03ac&rho;&iota;&sigma;&tau;&eta; &gamma;&nu;\u03ce&sigma;&eta; <strong>&Epsilon;&lambda;&lambda;&eta;&nu;&iota;&kappa;\u03ce&nu; (C1)<\/strong> &pi;&rho;&omicron;&phi;&omicron;&rho;&iota;&kappa;\u03ac &kappa;&alpha;&iota; &gamma;&rho;&alpha;&pi;&tau;\u03ac<\/li>\\n<li>\u0388&chi;&epsilon;&iota;&sigmaf; &kappa;&alpha;&lambda;\u03ae &gamma;&nu;\u03ce&sigma;&eta; <strong>&Alpha;&gamma;&gamma;&lambda;&iota;&kappa;\u03ce&nu; (B2)<\/strong> &pi;&rho;&omicron;&phi;&omicron;&rho;&iota;&kappa;\u03ac &kappa;&alpha;&iota; &gamma;&rho;&alpha;&pi;&tau;\u03ac<\/li>\\n<li>\u0388&chi;&epsilon;&iota;&sigmaf; &tau;&omicron;&upsilon;&lambda;\u03ac&chi;&iota;&sigma;&tau;&omicron;&nu; <strong>&pi;&tau;&upsilon;&chi;\u03af&omicron; &kappa;&omicron;&lambda;&epsilon;&gamma;\u03af&omicron;&upsilon; \u03ae &iota;&sigma;&omicron;&delta;\u03cd&nu;&alpha;&mu;&omicron; &delta;\u03af&pi;&lambda;&omega;&mu;&alpha;<\/strong><\/li>\\n<li>\u0388&chi;&epsilon;&iota;&sigmaf; &kappa;&alpha;&lambda;\u03ae &kappa;&alpha;&tau;&alpha;&nu;\u03cc&eta;&sigma;&eta; &tau;&omicron;&upsilon; <strong>&eta;&lambda;&epsilon;&kappa;&tau;&rho;&omicron;&nu;&iota;&kappa;&omicron;\u03cd &epsilon;&mu;&pi;&omicron;&rho;\u03af&omicron;&upsilon; (e-commerce)<\/strong><\/li>\\n<li>\u0388&chi;&epsilon;&iota;&sigmaf; &epsilon;&mu;&pi;&epsilon;&iota;&rho;\u03af&alpha; &sigma;&tau;&omicron;&nu; &tau;&omicron;&mu;\u03ad&alpha; <strong>content moderation<\/strong><\/li>\\n<li>&Mu;&pi;&omicron;&rho;&epsilon;\u03af&sigmaf; &nu;&alpha; &epsilon;&rho;&gamma;&alpha;&sigma;&tau;&epsilon;\u03af&sigmaf; &sigma;&epsilon; <strong>24\/7 &kappa;&upsilon;&lambda;&iota;\u03cc&mu;&epsilon;&nu;&epsilon;&sigmaf; &beta;\u03ac&rho;&delta;&iota;&epsilon;&sigmaf;<\/strong><\/li>\\n<li>\u0388&chi;&epsilon;&iota;&sigmaf; &iota;&sigma;&chi;&upsilon;&rho;\u03ad&sigmaf; &delta;&epsilon;&xi;&iota;\u03cc&tau;&eta;&tau;&epsilon;&sigmaf; moderation &kappa;&alpha;&iota; &lambda;\u03ae&psi;&eta;&sigmaf; &omicron;&rho;&theta;&omicron;&lambda;&omicron;&gamma;&iota;&kappa;\u03ce&nu; &alpha;&pi;&omicron;&phi;\u03ac&sigma;&epsilon;&omega;&nu; &mu;&epsilon; &gamma;&nu;\u03ce&sigma;&eta; &tau;&eta;&sigmaf; &tau;&omicron;&pi;&iota;&kappa;\u03ae&sigmaf; &alpha;&gamma;&omicron;&rho;\u03ac&sigmaf;<\/li>\\n<li>&Epsilon;\u03af&sigma;&alpha;&iota; &epsilon;&xi;&omicron;&iota;&kappa;&epsilon;&iota;&omega;&mu;\u03ad&nu;&omicron;&sigmaf;\/&eta; &mu;&epsilon; &tau;&eta; &chi;&rho;\u03ae&sigma;&eta; social media &kappa;&alpha;&iota; \u03ad&chi;&epsilon;&iota;&sigmaf; &beta;&alpha;&sigma;&iota;&kappa;\u03ae &kappa;&alpha;&tau;&alpha;&nu;\u03cc&eta;&sigma;&eta; &tau;&eta;&sigmaf; <strong>&psi;&eta;&phi;&iota;&alpha;&kappa;\u03ae&sigmaf; &delta;&iota;&alpha;&phi;\u03ae&mu;&iota;&sigma;&eta;&sigmaf;<\/strong><\/li>\\n<\/ul>\\n<p>&Alpha;&nu; &nu;&iota;\u03ce&theta;&epsilon;&iota;&sigmaf; \u03cc&tau;&iota; &delta;&epsilon;&nu; &kappa;&alpha;&lambda;\u03cd&pi;&tau;&epsilon;&iota;&sigmaf; \u03cc&lambda;&alpha; &tau;&alpha; &kappa;&rho;&iota;&tau;\u03ae&rho;&iota;&alpha;, &sigma;&epsilon; &epsilon;&nu;&theta;&alpha;&rho;&rho;\u03cd&nu;&omicron;&upsilon;&mu;&epsilon; &pi;&alpha;&rho;&rsquo; \u03cc&lambda;&alpha; &alpha;&upsilon;&tau;\u03ac &nu;&alpha; &kappa;\u03ac&nu;&epsilon;&iota;&sigmaf; &alpha;\u03af&tau;&eta;&sigma;&eta;. &Theta;&alpha; &pi;&rho;&omicron;&sigma;&pi;&alpha;&theta;\u03ae&sigma;&omicron;&upsilon;&mu;&epsilon; &nu;&alpha; &sigma;&epsilon; &tau;&alpha;&iota;&rho;&iota;\u03ac&xi;&omicron;&upsilon;&mu;&epsilon; &mu;&epsilon; &tau;&omicron;&nu; &kappa;&alpha;&tau;\u03ac&lambda;&lambda;&eta;&lambda;&omicron; &rho;\u03cc&lambda;&omicron;, &epsilon;\u03af&tau;&epsilon; &alpha;&upsilon;&tau;\u03cc&nu; &epsilon;\u03af&tau;&epsilon; &kappa;\u03ac&pi;&omicron;&iota;&omicron;&nu; \u03ac&lambda;&lambda;&omicron;.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Tau;&iota; &sigma;&omicron;&upsilon; &pi;&rho;&omicron;&sigma;&phi;\u03ad&rho;&omicron;&upsilon;&mu;&epsilon;<\/strong><\/p>\\n<p>&Sigma;&epsilon; &alpha;&upsilon;&tau;\u03cc&nu; &tau;&omicron;&nu; &rho;\u03cc&lambda;&omicron; &pi;&rho;&omicron;&sigma;&phi;\u03ad&rho;&omicron;&upsilon;&mu;&epsilon; &pi;&alpha;&rho;&omicron;&chi;\u03ad&sigmaf; &pi;&omicron;&upsilon; &upsilon;&pi;&omicron;&sigma;&tau;&eta;&rho;\u03af&zeta;&omicron;&upsilon;&nu; &tau;&omicron;&nu; &tau;&rho;\u03cc&pi;&omicron; &zeta;&omega;\u03ae&sigmaf; &sigma;&omicron;&upsilon;:<\/p>\\n<ul>\\n<li>&Alpha;&nu;&tau;&alpha;&gamma;&omega;&nu;&iota;&sigma;&tau;&iota;&kappa;\u03cc &pi;&alpha;&kappa;\u03ad&tau;&omicron; &alpha;&pi;&omicron;&delta;&omicron;&chi;\u03ce&nu; (&mu;&iota;&sigma;&theta;\u03cc &kappa;&alpha;&iota; &epsilon;&pi;&iota;&pi;&lambda;\u03ad&omicron;&nu; bonus)<\/li>\\n<li>&Kappa;&epsilon;&nu;&tau;&rho;&iota;&kappa;\u03ae &tau;&omicron;&pi;&omicron;&theta;&epsilon;&sigma;\u03af&alpha; &tau;&omicron;&upsilon; &gamma;&rho;&alpha;&phi;&epsilon;\u03af&omicron;&upsilon; &sigma;&tau;&eta; &Lambda;&iota;&sigma;&alpha;&beta;\u03cc&nu;&alpha; &tau;&eta;&sigmaf; &Pi;&omicron;&rho;&tau;&omicron;&gamma;&alpha;&lambda;\u03af&alpha;&sigmaf;<\/li>\\n<li>Bonus &sigma;\u03cd&sigma;&tau;&alpha;&sigma;&eta;&sigmaf; &phi;\u03af&lambda;&omega;&nu; (referral program)<\/li>\\n<li>&Pi;&lambda;\u03ae&rho;&omega;&sigmaf; &pi;&lambda;&eta;&rho;&omega;&mu;\u03ad&nu;&eta; &epsilon;&kappa;&pi;&alpha;\u03af&delta;&epsilon;&upsilon;&sigma;&eta; &gamma;&iota;&alpha; &tau;&eta;&nu; &epsilon;&tau;&alpha;&iota;&rho;&epsilon;\u03af&alpha; &kappa;&alpha;&iota; &tau;&omicron; project &pi;&omicron;&upsilon; &theta;&alpha; &epsilon;&rho;&gamma;&alpha;&sigma;&tau;&epsilon;\u03af&sigmaf;<\/li>\\n<li>&Pi;&rho;&omicron;&gamma;&rho;\u03ac&mu;&mu;&alpha;&tau;&alpha; &epsilon;&pi;&alpha;&gamma;&gamma;&epsilon;&lambda;&mu;&alpha;&tau;&iota;&kappa;\u03ae&sigmaf; &epsilon;&xi;\u03ad&lambda;&iota;&xi;&eta;&sigmaf;<\/li>\\n<\/ul>\\n<p><strong>&Alpha;&nu;&alpha;&kappa;&alpha;&lambda;\u03cd&psi;&tau;&epsilon; &tau;&omicron;&nu; &kappa;&alpha;&lambda;\u03cd&tau;&epsilon;&rho;&omicron; &epsilon;&alpha;&upsilon;&tau;\u03cc &sigma;&alpha;&sigmaf;!<\/strong><\/p>\\n<p>&Alpha;&nu; \u03cc&lambda;&alpha; &alpha;&upsilon;&tau;\u03ac &sigma;&alpha;&sigmaf; &phi;&alpha;\u03af&nu;&omicron;&nu;&tau;&alpha;&iota; &omega;&sigmaf; &tau;&omicron; &iota;&delta;&alpha;&nu;&iota;&kappa;\u03cc &epsilon;&pi;\u03cc&mu;&epsilon;&nu;&omicron; &beta;\u03ae&mu;&alpha; &sigma;&tau;&eta;&nu; &epsilon;&pi;&alpha;&gamma;&gamma;&epsilon;&lambda;&mu;&alpha;&tau;&iota;&kappa;\u03ae &sigma;&alpha;&sigmaf; &pi;&omicron;&rho;&epsilon;\u03af&alpha;, &theta;\u03ad&lambda;&omicron;&upsilon;&mu;&epsilon; &nu;&alpha; &epsilon;&pi;&iota;&kappa;&omicron;&iota;&nu;&omega;&nu;\u03ae&sigma;&epsilon;&tau;&epsilon; &mu;&alpha;&zeta;\u03af &mu;&alpha;&sigmaf;. &Upsilon;&pi;&omicron;&beta;\u03ac&lambda;&epsilon;&tau;&epsilon; &tau;&eta;&nu; &alpha;\u03af&tau;&eta;&sigma;\u03ae &sigma;&alpha;&sigmaf; &sigma;\u03ae&mu;&epsilon;&rho;&alpha; &kappa;&alpha;&iota; &alpha;&nu;&alpha;&kappa;&alpha;&lambda;\u03cd&psi;&tau;&epsilon; &gamma;&iota;&alpha;&tau;\u03af &pi;\u03ac&nu;&omega; &alpha;&pi;\u03cc 440.000 &pi;&rho;&omega;&tau;&omicron;&pi;\u03cc&rho;&omicron;&iota; &sigma;&epsilon; \u03cc&lambda;&omicron; &tau;&omicron;&nu; &kappa;\u03cc&sigma;&mu;&omicron; &theta;&epsilon;&omega;&rho;&omicron;\u03cd&nu; &tau;&eta;&nu; Concentrix &tau;&omicron;&nu; &laquo;&epsilon;&rho;&gamma;&omicron;&delta;\u03cc&tau;&eta; &tau;&eta;&sigmaf; &epsilon;&pi;&iota;&lambda;&omicron;&gamma;\u03ae&sigmaf; &tau;&omicron;&upsilon;&sigmaf;&raquo;.<\/p>\\n<p><strong>&Eta; Concentrix &epsilon;\u03af&nu;&alpha;&iota; &epsilon;&rho;&gamma;&omicron;&delta;\u03cc&tau;&eta;&sigmaf; &pi;&omicron;&upsilon; &pi;&rho;&omicron;\u03ac&gamma;&epsilon;&iota; &tau;&iota;&sigmaf; \u03af&sigma;&epsilon;&sigmaf; &epsilon;&upsilon;&kappa;&alpha;&iota;&rho;\u03af&epsilon;&sigmaf;<\/strong><\/p>\\n<p>&Epsilon;\u03af&mu;&alpha;&sigma;&tau;&epsilon; &pi;&epsilon;&rho;\u03ae&phi;&alpha;&nu;&alpha; &epsilon;&nu;&omega;&mu;\u03ad&nu;&omicron;&iota; &omega;&sigmaf; &mu;\u03af&alpha; &omicron;&mu;\u03ac&delta;&alpha;, &mu;\u03af&alpha; &epsilon;&tau;&alpha;&iota;&rho;&epsilon;\u03af&alpha;, &sigma;&epsilon; &pi;&alpha;&gamma;&kappa;\u03cc&sigma;&mu;&iota;&omicron; &epsilon;&pi;\u03af&pi;&epsilon;&delta;&omicron;. &Delta;&epsilon;&sigma;&mu;&epsilon;&upsilon;\u03cc&mu;&alpha;&sigma;&tau;&epsilon; &nu;&alpha; &pi;&alpha;&rho;\u03ad&chi;&omicron;&upsilon;&mu;&epsilon; \u03af&sigma;&epsilon;&sigmaf; &epsilon;&upsilon;&kappa;&alpha;&iota;&rho;\u03af&epsilon;&sigmaf; &alpha;&pi;&alpha;&sigma;&chi;\u03cc&lambda;&eta;&sigma;&eta;&sigmaf; &sigma;&epsilon; \u03cc&lambda;&omicron;&upsilon;&sigmaf; &tau;&omicron;&upsilon;&sigmaf; &upsilon;&pi;&omicron;&psi;&eta;&phi;\u03af&omicron;&upsilon;&sigmaf; &kappa;&alpha;&iota; \u03ad&nu;&alpha; &epsilon;&rho;&gamma;&alpha;&sigma;&iota;&alpha;&kappa;\u03cc &pi;&epsilon;&rho;&iota;&beta;\u03ac&lambda;&lambda;&omicron;&nu; &chi;&omega;&rho;\u03af&sigmaf; &delta;&iota;&alpha;&kappa;&rho;\u03af&sigma;&epsilon;&iota;&sigmaf; &kappa;&alpha;&iota; &pi;&alpha;&rho;&epsilon;&nu;\u03cc&chi;&lambda;&eta;&sigma;&eta;. \u038c&lambda;&epsilon;&sigmaf; &omicron;&iota; &pi;&rho;&alpha;&kappa;&tau;&iota;&kappa;\u03ad&sigmaf; &pi;&rho;\u03cc&sigma;&lambda;&eta;&psi;&eta;&sigmaf; &pi;&omicron;&upsilon; &alpha;&kappa;&omicron;&lambda;&omicron;&upsilon;&theta;&omicron;\u03cd&mu;&epsilon; &beta;&alpha;&sigma;\u03af&zeta;&omicron;&nu;&tau;&alpha;&iota; &sigma;&tau;&iota;&sigmaf; &epsilon;&pi;&iota;&chi;&epsilon;&iota;&rho;&eta;&mu;&alpha;&tau;&iota;&kappa;\u03ad&sigmaf; &alpha;&nu;\u03ac&gamma;&kappa;&epsilon;&sigmaf;, &tau;&iota;&sigmaf; &alpha;&pi;&alpha;&iota;&tau;\u03ae&sigma;&epsilon;&iota;&sigmaf; &tau;&eta;&sigmaf; &theta;\u03ad&sigma;&eta;&sigmaf; &epsilon;&rho;&gamma;&alpha;&sigma;\u03af&alpha;&sigmaf; &kappa;&alpha;&iota; &tau;&alpha; &epsilon;&pi;&alpha;&gamma;&gamma;&epsilon;&lambda;&mu;&alpha;&tau;&iota;&kappa;\u03ac &pi;&rho;&omicron;&sigma;\u03cc&nu;&tau;&alpha;, &chi;&omega;&rho;\u03af&sigmaf; &nu;&alpha; &lambda;&alpha;&mu;&beta;\u03ac&nu;&omicron;&upsilon;&mu;&epsilon; &upsilon;&pi;\u03cc&psi;&eta; &tau;&eta; &phi;&upsilon;&lambda;\u03ae, &tau;&eta;&nu; &eta;&lambda;&iota;&kappa;\u03af&alpha;, &tau;&eta;&nu; &tau;&alpha;&upsilon;&tau;\u03cc&tau;&eta;&tau;&alpha; &phi;\u03cd&lambda;&omicron;&upsilon;, &tau;&omicron;&nu; &sigma;&epsilon;&xi;&omicron;&upsilon;&alpha;&lambda;&iota;&kappa;\u03cc &pi;&rho;&omicron;&sigma;&alpha;&nu;&alpha;&tau;&omicron;&lambda;&iota;&sigma;&mu;\u03cc, &tau;&eta; &theta;&rho;&eta;&sigma;&kappa;&epsilon;\u03af&alpha;, &tau;&eta;&nu; &epsilon;&theta;&nu;&iota;&kappa;\u03cc&tau;&eta;&tau;&alpha;, &tau;&eta;&nu; &omicron;&iota;&kappa;&omicron;&gamma;&epsilon;&nu;&epsilon;&iota;&alpha;&kappa;\u03ae \u03ae &gamma;&omicron;&nu;&iota;&kappa;\u03ae &kappa;&alpha;&tau;\u03ac&sigma;&tau;&alpha;&sigma;&eta;, &tau;&eta;&nu; &epsilon;&theta;&nu;&iota;&kappa;\u03ae &kappa;&alpha;&tau;&alpha;&gamma;&omega;&gamma;\u03ae, &tau;&eta;&nu; &alpha;&nu;&alpha;&pi;&eta;&rho;\u03af&alpha; \u03ae &omicron;&pi;&omicron;&iota;&alpha;&delta;\u03ae&pi;&omicron;&tau;&epsilon; \u03ac&lambda;&lambda;&eta; &kappa;&alpha;&tau;&eta;&gamma;&omicron;&rho;\u03af&alpha; &pi;&rho;&omicron;&sigma;&tau;&alpha;&tau;&epsilon;\u03cd&epsilon;&tau;&alpha;&iota; &alpha;&pi;\u03cc &tau;&eta;&nu; &iota;&sigma;&chi;\u03cd&omicron;&upsilon;&sigma;&alpha; &epsilon;&theta;&nu;&iota;&kappa;\u03ae &nu;&omicron;&mu;&omicron;&theta;&epsilon;&sigma;\u03af&alpha;.<\/p>\\n<p><strong>&Delta;&iota;&kappa;&alpha;\u03af&omega;&mu;&alpha; &epsilon;&rho;&gamma;&alpha;&sigma;\u03af&alpha;&sigmaf;<\/strong><\/p>\\n<p>&Sigma;\u03cd&mu;&phi;&omega;&nu;&alpha; &mu;&epsilon; &tau;&eta;&nu; &pi;&omicron;&rho;&tau;&omicron;&gamma;&alpha;&lambda;&iota;&kappa;\u03ae &nu;&omicron;&mu;&omicron;&theta;&epsilon;&sigma;\u03af&alpha;, &gamma;&iota;&alpha; &tau;&eta; &theta;\u03ad&sigma;&eta; &alpha;&upsilon;&tau;\u03ae &theta;&alpha; &lambda;&eta;&phi;&theta;&omicron;\u03cd&nu; &upsilon;&pi;\u03cc&psi;&eta; &mu;\u03cc&nu;&omicron; &omicron;&iota; &upsilon;&pi;&omicron;&psi;\u03ae&phi;&iota;&omicron;&iota; &pi;&omicron;&upsilon; &delta;&iota;&alpha;&theta;\u03ad&tau;&omicron;&upsilon;&nu; &nu;\u03cc&mu;&iota;&mu;&eta; \u03ac&delta;&epsilon;&iota;&alpha; &epsilon;&rho;&gamma;&alpha;&sigma;\u03af&alpha;&sigmaf; &sigma;&tau;&eta;&nu; &Pi;&omicron;&rho;&tau;&omicron;&gamma;&alpha;&lambda;\u03af&alpha;.<\/p>\",\"ats_external_id\":\"PT-381\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-05T09:59:08.694+01:00\",\"created_at\":\"2026-04-24T14:43:25.092+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1866\",\"campaign_id\":\"380\",\"campaign_title\":\"ByteDance GEC - MOD \/ Hungarian \/ BM \/ Lisbon \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Hungarian-Speaking) \u2013 Global e-Commerce - 1000\u20ac Welcome Bonus\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review contents within agreed latency Service Levels and standards of quality<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Monitor user behaviour and enforce policies effectively<\/li>\\n<li>Apply guidelines consistently to diverse content scenarios<\/li>\\n<li>Handle sensitive issues independently while upholding platform standards<\/li>\\n<li>Maintain confidentiality and professionalism in all interactions<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Hungarian (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with moderation service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have strong moderation skills and rational decision making with local market expertise<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li><strong>1000&euro; Welcome Bonus<\/strong><\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-380\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-24T00:59:03.694+01:00\",\"created_at\":\"2026-04-24T14:25:59.372+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1867\",\"campaign_id\":\"379\",\"campaign_title\":\"ByteDance GEC - MOD \/ Flemish \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Flemish-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review contents within agreed latency Service Levels and standards of quality<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Monitor user behaviour and enforce policies effectively<\/li>\\n<li>Apply guidelines consistently to diverse content scenarios<\/li>\\n<li>Handle sensitive issues independently while upholding platform standards<\/li>\\n<li>Maintain confidentiality and professionalism in all interactions<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Flemish (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with moderation service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have strong moderation skills and rational decision making with local market expertise<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-379\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T13:02:25.109+01:00\",\"created_at\":\"2026-04-24T14:24:37.059+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1868\",\"campaign_id\":\"378\",\"campaign_title\":\"ByteDance GEC - MOD \/ Czech \/ BM \/ Lisbon \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Czech-Speaking) \u2013 Global e-Commerce - 1000\u20ac Welcome Bonus\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review contents within agreed latency Service Levels and standards of quality<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Monitor user behaviour and enforce policies effectively<\/li>\\n<li>Apply guidelines consistently to diverse content scenarios<\/li>\\n<li>Handle sensitive issues independently while upholding platform standards<\/li>\\n<li>Maintain confidentiality and professionalism in all interactions<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Czech (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with moderation service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have strong moderation skills and rational decision making with local market expertise<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. 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Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review contents within agreed latency Service Levels and standards of quality<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Monitor user behaviour and enforce policies effectively<\/li>\\n<li>Apply guidelines consistently to diverse content scenarios<\/li>\\n<li>Handle sensitive issues independently while upholding platform standards<\/li>\\n<li>Maintain confidentiality and professionalism in all interactions<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Greek (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with moderation service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have strong moderation skills and rational decision making with local market expertise<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! 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We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li><strong>2000&euro; Welcome Bonus<\/strong><\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-376\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-27T15:11:22.049+01:00\",\"created_at\":\"2026-04-24T14:17:38.180+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1871\",\"campaign_id\":\"375\",\"campaign_title\":\"ByteDance GEC - MOD \/ Polish \/ BM \/ Lisbon \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Polish-Speaking) \u2013 Global e-Commerce - 1000\u20ac Welcome Bonus\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! 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We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li><strong>1000&euro; Welcome Bonus<\/strong><\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review contents within agreed latency Service Levels and standards of quality<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Monitor user behaviour and enforce policies effectively<\/li>\\n<li>Apply guidelines consistently to diverse content scenarios<\/li>\\n<li>Handle sensitive issues independently while upholding platform standards<\/li>\\n<li>Maintain confidentiality and professionalism in all interactions<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in German (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with moderation service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have strong moderation skills and rational decision making with local market expertise<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-374\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-21T11:01:57.546+01:00\",\"created_at\":\"2026-04-24T14:13:08.707+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1873\",\"campaign_id\":\"373\",\"campaign_title\":\"Accor Hotel \/ Polish \/ BM \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Polish-speaking) - Hospitality Group\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Customer Service Representative<\/strong>, you will:<\/p>\\n<ul>\\n<li>Manage supplier invoices in the internal system<\/li>\\n<li>Enlighten suppliers concerning invoice doubts.<\/li>\\n<li>Answer suppliers through outgoing and incoming calls and emails<\/li>\\n<li>Evaluate the need for escalation<\/li>\\n<li>Put suppliers in contact with the client in case of necessity<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Polish (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have strong analytical and problem-solving skills.<\/li>\\n<li>Have proficiency in Excel and good communication skills<\/li>\\n<li>Are autonomous and able to ensure end-to-end delivery of cases.<\/li>\\n<li>Are responsible, flexible, dynamic, and resilient.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-373\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-05T10:00:53.434+01:00\",\"created_at\":\"2026-04-24T13:01:23.745+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1874\",\"campaign_id\":\"372\",\"campaign_title\":\"Accor Hotel \/ German \/ BM \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (German-speaking) - Hospitality Group\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Customer Service Representative<\/strong>, you will:<\/p>\\n<ul>\\n<li>Manage supplier invoices in the internal system<\/li>\\n<li>Enlighten suppliers concerning invoice doubts.<\/li>\\n<li>Answer suppliers through outgoing and incoming calls and emails<\/li>\\n<li>Evaluate the need for escalation<\/li>\\n<li>Put suppliers in contact with the client in case of necessity<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in German (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have strong analytical and problem-solving skills.<\/li>\\n<li>Have proficiency in Excel and good communication skills<\/li>\\n<li>Are autonomous and able to ensure end-to-end delivery of cases.<\/li>\\n<li>Are responsible, flexible, dynamic, and resilient.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-372\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T00:59:04.569+01:00\",\"created_at\":\"2026-04-24T12:59:26.364+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1875\",\"campaign_id\":\"371\",\"campaign_title\":\" GoogleDSCC \/ Italian \/ BM \/ Lisbon \/ ad in italian\",\"campaign_type\":\"job_application\",\"job_title\":\"Addetto al servizio clienti (di lingua italiana) \u2013 Motore di ricerca\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Scopri il potere di una carriera che fa la differenza\",\"long_description\":\"<p>Stai cercando il tuo prossimo passo? Siamo un leader globale nella tecnologia e nei servizi che supporta i brand del futuro. Aiutiamo marchi conosciuti &mdash; quelli che utilizzi ogni giorno &mdash; a migliorare il loro business grazie a tecnologie e soluzioni integrate, in oltre 70 paesi. E siamo orgogliosi di essere riconosciuti, anno dopo anno, con premi come \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo; e &ldquo;Best Company Culture&rdquo;.<\/p>\\n<p>Se stai cercando di crescere e lasciarti ispirare, come <strong>Addetto al servizio clienti a Lisbona, Portogallo (On-Site)<\/strong>, fornirai assistenza clienti e supporto tecnico per dispositivi medici, garantendo una gestione accurata degli ordini e un supporto empatico ai clienti nei mercati europei.<\/p>\\n<p><strong>Crescita professionale e sviluppo personale<br \/><\/strong>Ti forniremo tutta la formazione, le tecnologie all&rsquo;avanguardia e il supporto continuo di cui hai bisogno per avere successo. In Concentrix esiste un reale potenziale di crescita professionale e personale. Circa l&rsquo;80% dei nostri manager e leader &egrave; stato promosso internamente! Per questo offriamo una gamma di<strong> programmi GRATUITI di apprendimento e sviluppo della leadership<\/strong> pensati per aiutarti a costruire la carriera che hai sempre desiderato.<\/p>\\n<p><strong>Cosa farai in questo ruolo<\/strong><\/p>\\n<p>Come Addetto al servizio clienti, ti occuperai di:<\/p>\\n<ul>\\n<li>Rispondere alle richieste dei clienti in entrata, documentando tutte le informazioni rilevanti nei casi<\/li>\\n<li>Garantire un&rsquo;elevata soddisfazione del cliente supportando gli utenti su pre-vendita, richieste generali e supporto tecnico tramite diversi canali (assegnati)<\/li>\\n<li>Fornire risposte adeguate oppure escalare le richieste ai livelli di supporto superiori, secondo le procedure definite<\/li>\\n<li>Collaborare con altri tecnici per risolvere o chiudere correttamente i ticket di assistenza<\/li>\\n<\/ul>\\n<p><strong>Le tue qualifiche<br \/><\/strong>Concentrix &egrave; il posto giusto per te se:<\/p>\\n<ul>\\n<li>Hai un alto livello di italiano (scritto e parlato) e un buon livello di inglese (B2)<\/li>\\n<li>Possiedi eccellenti capacit&agrave; di comunicazione scritta e orale, con la capacit&agrave; di semplificare concetti tecnici per utenti non tecnici<\/li>\\n<li>Dimostri pazienza nella comunicazione e nella risoluzione dei problemi<\/li>\\n<li>Ti tieni aggiornato\/a sulle ultime tendenze IT e tecnologiche<\/li>\\n<li>Sei proattivo\/a, motivato\/a e lavori bene in team<\/li>\\n<\/ul>\\n<p>Se ritieni di non soddisfare tutti i requisiti, ti invitiamo comunque a candidarti. Faremo del nostro meglio per trovarti il lavoro pi&ugrave; adatto a te, che si tratti di questo o di un altro ruolo.<\/p>\\n<p><strong>Cosa offriamo<\/strong><\/p>\\n<p>In questo ruolo offriamo benefici che supportano il tuo stile di vita:<\/p>\\n<ul>\\n<li>Retribuzione competitiva (fisso + bonus)<\/li>\\n<li>Posizione centrale a Lisbona, Portogallo<\/li>\\n<li>Bonus per il programma &ldquo;porta un amico&rdquo; (referral)<\/li>\\n<li>Formazione completa e retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Scopri la migliore versione di te!<\/strong><\/p>\\n<p>Se pensi che questa sia la prossima tappa perfetta del tuo percorso professionale, vogliamo conoscerti. Candidati oggi stesso e scopri perch&eacute; oltre <strong>440k+ game-changers<\/strong> in tutto il mondo considerano Concentrix il loro datore di lavoro preferito.<\/p>\\n<p><strong>Concentrix &egrave; un datore di lavoro che promuove le pari opportunit&agrave;<br \/><\/strong>Siamo orgogliosi di essere un&rsquo;unica squadra, un&rsquo;unica azienda a livello globale. Ci impegniamo a garantire pari opportunit&agrave; a tutti i candidati e un ambiente di lavoro privo di discriminazioni e molestie. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, senza distinzione di razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, situazione familiare, origine nazionale, disabilit&agrave; o qualsiasi altra categoria protetta dalle leggi nazionali applicabili.<\/p>\\n<p><strong>Idoneit&agrave; al lavoro<\/strong><\/p>\\n<p>In conformit&agrave; con la legge portoghese, saranno presi in considerazione solo i candidati <strong>legalmente autorizzati a lavorare in Portogallo.<\/strong><\/p>\",\"ats_external_id\":\"PT-371\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-15T15:47:33.554+01:00\",\"created_at\":\"2026-04-24T12:52:40.999+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1876\",\"campaign_id\":\"368\",\"campaign_title\":\"Chubb \/ Italian \/ BM \/ Lisbon \/ ad in italian\",\"campaign_type\":\"job_application\",\"job_title\":\"Addetto al servizio clienti (di lingua italiana) - Compagnia assicurativa\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Scopri il potere di una carriera che fa la differenza\",\"long_description\":\"<p>Stai cercando il tuo prossimo passo? Siamo un leader globale nella tecnologia e nei servizi che supporta i brand del futuro. Aiutiamo marchi conosciuti &mdash; quelli che utilizzi ogni giorno &mdash; a migliorare il loro business grazie a tecnologie e soluzioni integrate, in oltre 70 paesi. E siamo orgogliosi di essere riconosciuti, anno dopo anno, con premi come \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo; e &ldquo;Best Company Culture&rdquo;.<\/p>\\n<p>Se stai cercando di crescere e lasciarti ispirare, come <strong>Addetto al servizio clienti a Lisbona, Portogallo (On-Site)<\/strong>, fornirai assistenza clienti e supporto tecnico per dispositivi medici, garantendo una gestione accurata degli ordini e un supporto empatico ai clienti nei mercati europei.<\/p>\\n<p><strong>Crescita professionale e sviluppo personale<br \/><\/strong>Ti forniremo tutta la formazione, le tecnologie all&rsquo;avanguardia e il supporto continuo di cui hai bisogno per avere successo. In Concentrix esiste un reale potenziale di crescita professionale e personale. Circa l&rsquo;80% dei nostri manager e leader &egrave; stato promosso internamente! Per questo offriamo una gamma di<strong> programmi GRATUITI di apprendimento e sviluppo della leadership<\/strong> pensati per aiutarti a costruire la carriera che hai sempre desiderato.<\/p>\\n<p><strong>Cosa farai in questo ruolo<\/strong><\/p>\\n<p>Come Addetto al servizio clienti, ti occuperai di:<\/p>\\n<ul>\\n<li>Gestire chiamate telefoniche o chat da parte di clienti che richiedono informazioni sulla propria polizza assicurativa<\/li>\\n<li>A seconda della richiesta, elaborare le pratiche tramite il sistema di gestione delle polizze e\/o redigere e inviare risposte (lettere, email, documenti contrattuali, informazioni, ecc.) agli assicurati<\/li>\\n<li>Effettuare l&rsquo;indicizzazione e l&rsquo;archiviazione elettronica tramite lo strumento di gestione documentale<\/li>\\n<li>Gestire le richieste di modifica delle polizze, inclusi gli aggiornamenti dei dati di pagamento<\/li>\\n<li>Gestire le richieste di sinistro e le cancellazioni<\/li>\\n<\/ul>\\n<p><strong>Le tue qualifiche<br \/><\/strong>Concentrix &egrave; il posto giusto per te se:<\/p>\\n<ul>\\n<li>Hai un livello eccellente di italiano (C2) e un buon livello di inglese (B2)<\/li>\\n<li>Una precedente esperienza nel servizio clienti &egrave; un plus<\/li>\\n<li>Hai ottime capacit&agrave; comunicative scritte e orali, con un approccio formale e diplomatico<\/li>\\n<li>Sei proattivo\/a, motivato\/a e lavori bene in team<\/li>\\n<\/ul>\\n<p>Se ritieni di non soddisfare tutti i requisiti, ti invitiamo comunque a candidarti. Faremo del nostro meglio per trovarti il lavoro pi&ugrave; adatto a te, che si tratti di questo o di un altro ruolo.<\/p>\\n<p><strong>Cosa offriamo<\/strong><\/p>\\n<p>In questo ruolo offriamo benefici che supportano il tuo stile di vita:<\/p>\\n<ul>\\n<li>Retribuzione competitiva (fisso + bonus)<\/li>\\n<li>Posizione centrale a Lisbona, Portogallo<\/li>\\n<li>Bonus per il programma &ldquo;porta un amico&rdquo; (referral)<\/li>\\n<li>Formazione completa e retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Scopri la migliore versione di te!<\/strong><\/p>\\n<p>Se pensi che questa sia la prossima tappa perfetta del tuo percorso professionale, vogliamo conoscerti. Candidati oggi stesso e scopri perch&eacute; oltre <strong>440k+ game-changers<\/strong> in tutto il mondo considerano Concentrix il loro datore di lavoro preferito.<\/p>\\n<p><strong>Concentrix &egrave; un datore di lavoro che promuove le pari opportunit&agrave;<br \/><\/strong>Siamo orgogliosi di essere un&rsquo;unica squadra, un&rsquo;unica azienda a livello globale. Ci impegniamo a garantire pari opportunit&agrave; a tutti i candidati e un ambiente di lavoro privo di discriminazioni e molestie. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, senza distinzione di razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, situazione familiare, origine nazionale, disabilit&agrave; o qualsiasi altra categoria protetta dalle leggi nazionali applicabili.<\/p>\\n<p><strong>Idoneit&agrave; al lavoro<\/strong><\/p>\\n<p>In conformit&agrave; con la legge portoghese, saranno presi in considerazione solo i candidati <strong>legalmente autorizzati a lavorare in Portogallo.<\/strong><\/p>\",\"ats_external_id\":\"PT-368\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-22T14:53:24.747+01:00\",\"created_at\":\"2026-04-24T12:35:33.010+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1877\",\"campaign_id\":\"367\",\"campaign_title\":\"ByteDance GEC - RCS \/ Italian \/ BM \/ Lisbon \/ ad in italian\",\"campaign_type\":\"job_application\",\"job_title\":\"Addetto al servizio clienti (di lingua italiana) \u2013 E-commerce globale\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Scopri il potere di una carriera che fa la differenza\",\"long_description\":\"<p>Stai cercando il tuo prossimo passo? Siamo un leader globale nella tecnologia e nei servizi che supporta i brand del futuro. Aiutiamo marchi conosciuti &mdash; quelli che utilizzi ogni giorno &mdash; a migliorare il loro business grazie a tecnologie e soluzioni integrate, in oltre 70 paesi. E siamo orgogliosi di essere riconosciuti, anno dopo anno, con premi come \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo; e &ldquo;Best Company Culture&rdquo;.<\/p>\\n<p>Se stai cercando di crescere e lasciarti ispirare, come <strong>Addetto al servizio clienti a Lisbona, Portogallo (On-Site)<\/strong>, fornirai assistenza clienti e supporto tecnico per dispositivi medici, garantendo una gestione accurata degli ordini e un supporto empatico ai clienti nei mercati europei.<\/p>\\n<p><strong>Crescita professionale e sviluppo personale<br \/><\/strong>Ti forniremo tutta la formazione, le tecnologie all&rsquo;avanguardia e il supporto continuo di cui hai bisogno per avere successo. In Concentrix esiste un reale potenziale di crescita professionale e personale. Circa l&rsquo;80% dei nostri manager e leader &egrave; stato promosso internamente! Per questo offriamo una gamma di<strong> programmi GRATUITI di apprendimento e sviluppo della leadership<\/strong> pensati per aiutarti a costruire la carriera che hai sempre desiderato.<\/p>\\n<p><strong>Cosa farai in questo ruolo<\/strong><\/p>\\n<p>Come Addetto al servizio clienti, ti occuperai di:<\/p>\\n<ul>\\n<li>Analizzare e risolvere le problematiche segnalate da acquirenti\/venditori\/clienti\/creatori, come la verifica dello stato degli ordini e della logistica<\/li>\\n<li>Gestire le segnalazioni entro i tempi concordati, rispettando gli standard di qualit&agrave;<\/li>\\n<li>Escalare le problematiche al cliente in conformit&agrave; con gli accordi (MSA) e la knowledge base (SOW)<\/li>\\n<li>Gestire gli indicatori complessivi di soddisfazione del cliente garantendo la qualit&agrave; del servizio lungo l'intero percorso di gestione dei casi e fornendo aggiornamenti regolari in tutti i punti di contatto<\/li>\\n<li>Garantire il rispetto dei livelli di servizio su tutti i canali e raggiungere elevati standard di produttivit&agrave;, migliorando i tempi di risoluzione per il cliente finale<\/li>\\n<\/ul>\\n<p><strong>Le tue qualifiche<br \/><\/strong>Concentrix &egrave; il posto giusto per te se:<\/p>\\n<ul>\\n<li>Hai un livello fluente di italiano (C1), scritto e parlato<\/li>\\n<li>Hai un buon livello di inglese (B2), scritto e parlato<\/li>\\n<li>Possiedi almeno un diploma di laurea o equivalente<\/li>\\n<li>Hai una buona conoscenza dell&rsquo;e-commerce<\/li>\\n<li>Hai esperienza in call center (voce e non voce) e nel settore dei servizi<\/li>\\n<li>Sei disponibile a lavorare su turni rotativi 24\/7<\/li>\\n<li>Sei in grado di lavorare sia in team che in autonomia<\/li>\\n<li>Hai familiarit&agrave; con i social media e una conoscenza di base della pubblicit&agrave; digitale<\/li>\\n<\/ul>\\n<p>Se ritieni di non soddisfare tutti i requisiti, ti invitiamo comunque a candidarti. Faremo del nostro meglio per trovarti il lavoro pi&ugrave; adatto a te, che si tratti di questo o di un altro ruolo.<\/p>\\n<p><strong>Cosa offriamo<\/strong><\/p>\\n<p>In questo ruolo offriamo benefici che supportano il tuo stile di vita:<\/p>\\n<ul>\\n<li>Retribuzione competitiva (fisso + bonus)<\/li>\\n<li>Posizione centrale a Lisbona, Portogallo<\/li>\\n<li>Bonus per il programma &ldquo;porta un amico&rdquo; (referral)<\/li>\\n<li>Formazione completa e retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Scopri la migliore versione di te!<\/strong><\/p>\\n<p>Se pensi che questa sia la prossima tappa perfetta del tuo percorso professionale, vogliamo conoscerti. Candidati oggi stesso e scopri perch&eacute; oltre <strong>440k+ game-changers<\/strong> in tutto il mondo considerano Concentrix il loro datore di lavoro preferito.<\/p>\\n<p><strong>Concentrix &egrave; un datore di lavoro che promuove le pari opportunit&agrave;<br \/><\/strong>Siamo orgogliosi di essere un&rsquo;unica squadra, un&rsquo;unica azienda a livello globale. Ci impegniamo a garantire pari opportunit&agrave; a tutti i candidati e un ambiente di lavoro privo di discriminazioni e molestie. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, senza distinzione di razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, situazione familiare, origine nazionale, disabilit&agrave; o qualsiasi altra categoria protetta dalle leggi nazionali applicabili.<\/p>\\n<p><strong>Idoneit&agrave; al lavoro<\/strong><\/p>\\n<p>In conformit&agrave; con la legge portoghese, saranno presi in considerazione solo i candidati <strong>legalmente autorizzati a lavorare in Portogallo.<\/strong><\/p>\",\"ats_external_id\":\"PT-367\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-01T00:59:07.669+01:00\",\"created_at\":\"2026-04-24T12:27:33.754+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1878\",\"campaign_id\":\"366\",\"campaign_title\":\"ByteDance GEC - MOD \/Italian \/ BM \/ Lisbon \/ ad in italian\",\"campaign_type\":\"job_application\",\"job_title\":\"Moderatore dei contenuti (di lingua italiana) \u2013 E-commerce globale\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Scopri il potere di una carriera che fa la differenza\",\"long_description\":\"<p>Stai cercando il tuo prossimo passo? Siamo un leader globale nella tecnologia e nei servizi che supporta i brand del futuro. Aiutiamo marchi conosciuti &mdash; quelli che utilizzi ogni giorno &mdash; a migliorare il loro business grazie a tecnologie e soluzioni integrate, in oltre 70 paesi. E siamo orgogliosi di essere riconosciuti, anno dopo anno, con premi come \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo; e &ldquo;Best Company Culture&rdquo;.<\/p>\\n<p>Se stai cercando di crescere e lasciarti ispirare, come <strong>Moderatore dei contenuti a Lisbona, Portogallo (On-Site)<\/strong>, fornirai assistenza clienti e supporto tecnico per dispositivi medici, garantendo una gestione accurata degli ordini e un supporto empatico ai clienti nei mercati europei.<\/p>\\n<p><strong>Crescita professionale e sviluppo personale<br \/><\/strong>Ti forniremo tutta la formazione, le tecnologie all&rsquo;avanguardia e il supporto continuo di cui hai bisogno per avere successo. In Concentrix esiste un reale potenziale di crescita professionale e personale. Circa l&rsquo;80% dei nostri manager e leader &egrave; stato promosso internamente! Per questo offriamo una gamma di<strong> programmi GRATUITI di apprendimento e sviluppo della leadership<\/strong> pensati per aiutarti a costruire la carriera che hai sempre desiderato.<\/p>\\n<p><strong>Cosa farai in questo ruolo<\/strong><\/p>\\n<p>Come Moderatore dei contenuti, ti occuperai di:<\/p>\\n<ul>\\n<li>Revisionare i contenuti rispettando i livelli di servizio (SLA) e gli standard di qualit&agrave; concordati<\/li>\\n<li>Analizzare le segnalazioni entro i tempi stabiliti, mantenendo elevati standard qualitativi<\/li>\\n<li>Escalare le problematiche al cliente in conformit&agrave; con gli accordi (MSA) e la knowledge base (SOW)<\/li>\\n<li>Monitorare il comportamento degli utenti e applicare le policy in modo efficace<\/li>\\n<li>Applicare le linee guida in modo coerente su diversi scenari di contenuto<\/li>\\n<li>Gestire in autonomia contenuti sensibili, nel rispetto degli standard della piattaforma<\/li>\\n<li>Mantenere riservatezza e professionalit&agrave; in tutte le interazioni<\/li>\\n<\/ul>\\n<p><strong>Le tue qualifiche<br \/><\/strong>Concentrix &egrave; il posto giusto per te se:<\/p>\\n<ul>\\n<li>Hai un livello fluente di italiano (C1), scritto e parlato<\/li>\\n<li>Hai un buon livello di inglese (B2), scritto e parlato<\/li>\\n<li>Possiedi almeno un diploma di laurea o equivalente<\/li>\\n<li>Hai una buona conoscenza dell&rsquo;e-commerce<\/li>\\n<li>Hai esperienza nel settore della moderazione dei contenuti<\/li>\\n<li>Sei disponibile a lavorare su turni rotativi 24\/7<\/li>\\n<li>Hai solide competenze di moderazione e capacit&agrave; decisionali con conoscenza del mercato locale<\/li>\\n<li>Hai familiarit&agrave; con i social media e una conoscenza di base della pubblicit&agrave; digitale<\/li>\\n<\/ul>\\n<p>Se ritieni di non soddisfare tutti i requisiti, ti invitiamo comunque a candidarti. Faremo del nostro meglio per trovarti il lavoro pi&ugrave; adatto a te, che si tratti di questo o di un altro ruolo.<\/p>\\n<p><strong>Cosa offriamo<\/strong><\/p>\\n<p>In questo ruolo offriamo benefici che supportano il tuo stile di vita:<\/p>\\n<ul>\\n<li>Retribuzione competitiva (fisso + bonus)<\/li>\\n<li>Posizione centrale a Lisbona, Portogallo<\/li>\\n<li>Bonus per il programma &ldquo;porta un amico&rdquo; (referral)<\/li>\\n<li>Formazione completa e retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Scopri la migliore versione di te!<\/strong><\/p>\\n<p>Se pensi che questa sia la prossima tappa perfetta del tuo percorso professionale, vogliamo conoscerti. Candidati oggi stesso e scopri perch&eacute; oltre <strong>440k+ game-changers<\/strong> in tutto il mondo considerano Concentrix il loro datore di lavoro preferito.<\/p>\\n<p><strong>Concentrix &egrave; un datore di lavoro che promuove le pari opportunit&agrave;<br \/><\/strong>Siamo orgogliosi di essere un&rsquo;unica squadra, un&rsquo;unica azienda a livello globale. Ci impegniamo a garantire pari opportunit&agrave; a tutti i candidati e un ambiente di lavoro privo di discriminazioni e molestie. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, senza distinzione di razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, situazione familiare, origine nazionale, disabilit&agrave; o qualsiasi altra categoria protetta dalle leggi nazionali applicabili.<\/p>\\n<p><strong>Idoneit&agrave; al lavoro<\/strong><\/p>\\n<p>In conformit&agrave; con la legge portoghese, saranno presi in considerazione solo i candidati <strong>legalmente autorizzati a lavorare in Portogallo.<\/strong><\/p>\",\"ats_external_id\":\"PT-366\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-01T00:59:07.644+01:00\",\"created_at\":\"2026-04-24T12:24:11.394+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1879\",\"campaign_id\":\"365\",\"campaign_title\":\"Disney \/ Italian \/ WAH \/ Lisbon \/ ad in italian\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistenza clienti (lingua italiana) - Progetto servizio di streaming - a distanza \",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Scopri il potere di una carriera che fa la differenza\",\"long_description\":\"<p>Stai cercando il tuo prossimo passo? Siamo un leader globale nella tecnologia e nei servizi che supporta i brand del futuro. Aiutiamo marchi conosciuti &mdash; quelli che utilizzi ogni giorno &mdash; a migliorare il loro business grazie a tecnologie e soluzioni integrate, in oltre 70 paesi. E siamo orgogliosi di essere riconosciuti, anno dopo anno, con premi come \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo; e &ldquo;Best Company Culture&rdquo;.<\/p>\\n<p>Se stai cercando di crescere e lasciarti ispirare, come <strong>Addetto all'assistenza clienti a Lisbona, Portogallo (A distanza )<\/strong>, fornirai assistenza clienti e supporto tecnico per dispositivi medici, garantendo una gestione accurata degli ordini e un supporto empatico ai clienti nei mercati europei.<\/p>\\n<p><strong>Crescita professionale e sviluppo personale<br \/><\/strong>Ti forniremo tutta la formazione, le tecnologie all&rsquo;avanguardia e il supporto continuo di cui hai bisogno per avere successo. In Concentrix esiste un reale potenziale di crescita professionale e personale. Circa l&rsquo;80% dei nostri manager e leader &egrave; stato promosso internamente! Per questo offriamo una gamma di<strong> programmi GRATUITI di apprendimento e sviluppo della leadership<\/strong> pensati per aiutarti a costruire la carriera che hai sempre desiderato.<\/p>\\n<p><strong>Cosa farai in questo ruolo<\/strong><\/p>\\n<p>Come Addetto all'assistenza clienti, ti occuperai di:<\/p>\\n<ul>\\n<li>Assistere gli utenti tramite telefono e\/o chat rispondendo alle loro richieste<\/li>\\n<li>Fornire supporto relativo agli account e alle applicazioni, in particolare per quanto riguarda le funzionalit&agrave; del software<\/li>\\n<li>Offrire supporto tecnico e troubleshooting per configurazioni di sistema e impostazioni di rete<\/li>\\n<li>Fornire risposte accurate e in tempo reale alle richieste degli utenti, contribuendo a rafforzare l&rsquo;engagement con il brand dei nostri clienti<\/li>\\n<\/ul>\\n<p><strong>Le tue qualifiche<br \/><\/strong>Concentrix &egrave; il posto giusto per te se:<\/p>\\n<ul>\\n<li>Hai un livello fluente di italiano (C1), scritto e parlato, e una buona conoscenza dell&rsquo;inglese<\/li>\\n<li>Sei appassionato\/a del settore entertainment e media<\/li>\\n<li>Dimostri eccellenti capacit&agrave; comunicative, unite a empatia e spirito di squadra<\/li>\\n<li>Hai familiarit&agrave; con i servizi di streaming digitale e i relativi dispositivi<\/li>\\n<li>Hai un atteggiamento positivo e orientato alla soluzione<\/li>\\n<\/ul>\\n<p>Se ritieni di non soddisfare tutti i requisiti, ti invitiamo comunque a candidarti. Faremo del nostro meglio per trovarti il lavoro pi&ugrave; adatto a te, che si tratti di questo o di un altro ruolo.<\/p>\\n<p><strong>Cosa offriamo<\/strong><\/p>\\n<p>In questo ruolo offriamo benefici che supportano il tuo stile di vita:<\/p>\\n<ul>\\n<li>Retribuzione competitiva (fisso + bonus)<\/li>\\n<li>Remoto da Lisbona, Portogallo<\/li>\\n<li>Bonus per il programma &ldquo;porta un amico&rdquo; (referral)<\/li>\\n<li>Formazione completa e retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Scopri la migliore versione di te!<\/strong><\/p>\\n<p>Se pensi che questa sia la prossima tappa perfetta del tuo percorso professionale, vogliamo conoscerti. Candidati oggi stesso e scopri perch&eacute; oltre <strong>440k+ game-changers<\/strong> in tutto il mondo considerano Concentrix il loro datore di lavoro preferito.<\/p>\\n<p><strong>Concentrix &egrave; un datore di lavoro che promuove le pari opportunit&agrave;<br \/><\/strong>Siamo orgogliosi di essere un&rsquo;unica squadra, un&rsquo;unica azienda a livello globale. Ci impegniamo a garantire pari opportunit&agrave; a tutti i candidati e un ambiente di lavoro privo di discriminazioni e molestie. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, senza distinzione di razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, situazione familiare, origine nazionale, disabilit&agrave; o qualsiasi altra categoria protetta dalle leggi nazionali applicabili.<\/p>\\n<p><strong>Idoneit&agrave; al lavoro<\/strong><\/p>\\n<p>In conformit&agrave; con la legge portoghese, saranno presi in considerazione solo i candidati <strong>legalmente autorizzati a lavorare in Portogallo.<\/strong><\/p>\",\"ats_external_id\":\"PT-365\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-28T12:37:39.573+01:00\",\"created_at\":\"2026-04-24T12:01:59.558+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1880\",\"campaign_id\":\"363\",\"campaign_title\":\" Tandem Diabetes \/ Italian \/ BM \/ Porto \/ ad in italian \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistenza clienti (di lingua italiana) - Apparecchiature mediche - Bonus di benvenuto di 1200 \u20ac\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Scopri il potere di una carriera che fa la differenza\",\"long_description\":\"<p>Stai cercando il tuo prossimo passo? Siamo un leader globale nella tecnologia e nei servizi che supporta i brand del futuro. Aiutiamo marchi conosciuti &mdash; quelli che utilizzi ogni giorno &mdash; a migliorare il loro business grazie a tecnologie e soluzioni integrate, in oltre 70 paesi. E siamo orgogliosi di essere riconosciuti, anno dopo anno, con premi come \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo; e &ldquo;Best Company Culture&rdquo;.<\/p>\\n<p>Se stai cercando di crescere e lasciarti ispirare, come <strong>Specialista dell'assistenza clienti e tecnica a Porto, Portogallo (On-Site<\/strong>), fornirai assistenza clienti e supporto tecnico per dispositivi medici, garantendo una gestione accurata degli ordini e un supporto empatico ai clienti nei mercati europei.<\/p>\\n<p><strong>Crescita professionale e sviluppo personale<br \/><\/strong>Ti forniremo tutta la formazione, le tecnologie all&rsquo;avanguardia e il supporto continuo di cui hai bisogno per avere successo. In Concentrix esiste un reale potenziale di crescita professionale e personale. Circa l&rsquo;80% dei nostri manager e leader &egrave; stato promosso internamente! Per questo offriamo una gamma di<strong> programmi GRATUITI di apprendimento e sviluppo della leadership<\/strong> pensati per aiutarti a costruire la carriera che hai sempre desiderato.<\/p>\\n<p><strong>Cosa farai in questo ruolo<\/strong><\/p>\\n<p>Come Specialista dell'assistenza clienti e tecnica, ti occuperai di:<\/p>\\n<ul>\\n<li>Fornire <strong>supporto tecnico e troubleshooting<\/strong> per dispositivi medici per il diabete, materiali di consumo e accessori<\/li>\\n<li>Gestire <strong>l&rsquo;inserimento degli ordini e i rinnovi<\/strong> nel rispetto delle linee guida aziendali<\/li>\\n<li>Supportare i clienti <strong>nell&rsquo;utilizzo dei prodotti e negli<\/strong> <strong>ordini<\/strong> tramite canali multipli (telefono, email, chat e SMS)<\/li>\\n<li><strong>Documentare accuratamente<\/strong> tutti i contatti con i clienti in inglese<\/li>\\n<li>Utilizzare <strong>ascolto attivo ed empatia<\/strong> per gestire situazioni e pazienti sensibili<\/li>\\n<li>Seguire <strong>procedure e script<\/strong> definiti per garantire standard normativi e di sicurezza<\/li>\\n<\/ul>\\n<p><strong>Le tue qualifiche<br \/><\/strong>Concentrix &egrave; il posto giusto per te se:<\/p>\\n<ul>\\n<li>Parli fluentemente <strong>italiano (scritto e orale) e hai un livello C1 di inglese<\/strong><\/li>\\n<li><strong>Sei in grado di supportare pi&ugrave; mercati contemporaneamente<\/strong><\/li>\\n<li>Hai una forte <strong>orientazione al cliente e ottime capacit&agrave; comunicative<\/strong><\/li>\\n<li>Possiedi <strong>capacit&agrave; di problem solving, organizzazione<\/strong> e gestione delle priorit&agrave;<\/li>\\n<li>Sai <strong>mantenere la calma sotto pressione<\/strong> e adattarti rapidamente ai cambiamenti<\/li>\\n<li>Hai <strong>pazienza e autocontrollo<\/strong> nella gestione di reclami ed emergenze<\/li>\\n<li>Applichi ascolto attivo ed empatia per risolvere le problematiche dei clienti<\/li>\\n<li>(Plus) Hai conoscenze o esperienza nel settore sanitario, dispositivi per il diabete o supporto tecnico<\/li>\\n<\/ul>\\n<p><strong>Cosa offriamo<\/strong><\/p>\\n<p>In questo ruolo offriamo benefici che supportano il tuo stile di vita:<\/p>\\n<ul>\\n<li>Retribuzione competitiva (fisso + bonus)<\/li>\\n<li><strong>Bonus di benvenuto di 1200 &euro;<\/strong><\/li>\\n<li>Posizione centrale a Porto, Portogallo<\/li>\\n<li>Bonus per il programma &ldquo;porta un amico&rdquo; (referral)<\/li>\\n<li>Formazione completa e retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Scopri la migliore versione di te!<\/strong><\/p>\\n<p>Se pensi che questa sia la prossima tappa perfetta del tuo percorso professionale, vogliamo conoscerti. Candidati oggi stesso e scopri perch&eacute; oltre <strong>440k+ game-changers<\/strong> in tutto il mondo considerano Concentrix il loro datore di lavoro preferito.<\/p>\\n<p><strong>Concentrix &egrave; un datore di lavoro che promuove le pari opportunit&agrave;<br \/><\/strong>Siamo orgogliosi di essere un&rsquo;unica squadra, un&rsquo;unica azienda a livello globale. Ci impegniamo a garantire pari opportunit&agrave; a tutti i candidati e un ambiente di lavoro privo di discriminazioni e molestie. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, senza distinzione di razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, situazione familiare, origine nazionale, disabilit&agrave; o qualsiasi altra categoria protetta dalle leggi nazionali applicabili.<\/p>\\n<p><strong>Idoneit&agrave; al lavoro<\/strong><\/p>\\n<p>In conformit&agrave; con la legge portoghese, saranno presi in considerazione solo i candidati <strong>legalmente autorizzati a lavorare in Portogallo.<\/strong><\/p>\",\"ats_external_id\":\"PT-363\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-01T00:59:07.626+01:00\",\"created_at\":\"2026-04-24T11:36:50.550+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1881\",\"campaign_id\":\"362\",\"campaign_title\":\" Tandem Diabetes \/ Italian \/ BM \/ Porto \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Order and Tech Support (Italian-speaking) - Medical Equipment 1200\u20ac Bonus\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer &amp; Technical Support Specialist<\/strong> in Porto, Portugal (On-Site), you will be providing customer care and technical assistance for medical devices, ensuring accurate order management and empathetic support to customers across European markets.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of <strong>FREE Learning and Leadership Development programs<\/strong> designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer &amp; Technical Support Specialist, you will:<\/p>\\n<ul>\\n<li>Deliver <strong>technical support and troubleshooting<\/strong> for medical diabetes devices, consumables and accessories.<\/li>\\n<li>Manage <strong>order intake and renewals<\/strong> in compliance with company guidelines.<\/li>\\n<li>Assist customers with <strong>product usage and ordering<\/strong> through multichannel support (calls, email, chat, and SMS).<\/li>\\n<li><strong>Accurately document<\/strong> all customer contacts in English.<\/li>\\n<li>Apply <strong>active listening and empathy<\/strong> to handle sensitive patients and situations.<\/li>\\n<li>Follow defined <strong>procedures and scripts<\/strong> to ensure regulatory and safety standards.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both verbal and written, in <strong>Italian<\/strong> + <strong>C1 level in English<\/strong><\/li>\\n<li>Can support <strong>more than one market simultaneously<\/strong>.<\/li>\\n<li>Have a <strong>strong customer service orientation<\/strong> with excellent communication skills.<\/li>\\n<li>Possess <strong>problem-solving, prioritization, and organizational skills<\/strong>.<\/li>\\n<li>Stay <strong>calm under stress<\/strong> and adapt quickly to change.<\/li>\\n<li>Have the <strong>patience and good temper<\/strong> to handle disputes and emergencies.<\/li>\\n<li>Apply <strong>active listening and empathy<\/strong> to resolve client issues.<\/li>\\n<li>(Bonus) Bring <strong>knowledge or background in healthcare, diabetes devices, or technical support<\/strong>.<\/li>\\n<\/ul>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that support your lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li><strong>1200&euro; Welcome Bonus<\/strong><\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you&rsquo;ll be working on<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over <strong>440k+ game-changers<\/strong> around the globe call Concentrix their <em>employer of choice<\/em>.<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are <strong>legally authorized to work in Portugal<\/strong> will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-362\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-31T00:59:04.317+01:00\",\"created_at\":\"2026-04-24T11:04:38.552+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1882\",\"campaign_id\":\"361\",\"campaign_title\":\" Vertbaudet \/ French \/ WAH \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9(e) de client\u00e8le (francophone) - Leader vente au d\u00e9tail \u2013 T\u00e9l\u00e9travail\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le au Portugal (T&eacute;l&eacute;travail<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>G&eacute;rer les factures fournisseurs dans le syst&egrave;me interne<\/li>\\n<li>Accompagner les fournisseurs et r&eacute;pondre &agrave; leurs questions concernant les factures<\/li>\\n<li>R&eacute;pondre aux fournisseurs via appels entrants et sortants ainsi que par email<\/li>\\n<li>&Eacute;valuer la n&eacute;cessit&eacute; d&rsquo;escalader certaines situations<\/li>\\n<li>Mettre les fournisseurs en relation avec le client si n&eacute;cessaire<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T&rsquo;as un niveau &eacute;lev&eacute; de fran&ccedil;ais (C2), &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral, ainsi qu&rsquo;un bon niveau d&rsquo;anglais (B2)<\/li>\\n<li>T&rsquo;as de solides comp&eacute;tences analytiques et en r&eacute;solution de probl&egrave;mes<\/li>\\n<li>T&rsquo;es &agrave; l&rsquo;aise avec Excel et tu as de bonnes comp&eacute;tences en communication<\/li>\\n<li>T&rsquo;es autonome et capable de g&eacute;rer les dossiers de bout en bout<\/li>\\n<li>T&rsquo;es responsable, flexible, dynamique et r&eacute;silient(e)<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>T&eacute;l&eacute;travail depuis le Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"PT-361\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T00:59:03.787+01:00\",\"created_at\":\"2026-04-24T10:53:20.726+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1883\",\"campaign_id\":\"360\",\"campaign_title\":\" Vertbaudet \/ French \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (French-speaking) - Leader Retail Brand \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Portugal (Remote)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Representative in Braga, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. 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That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Representative, you will:<\/p>\\n<ul>\\n<li>Respond quickly and professionally to customer inquiries<\/li>\\n<li>Provide technical support to users experiencing difficulties with the financial management platform<\/li>\\n<li>Help users navigate the platform, explain features, and ensure they can make the most of the financial tools and resources available<\/li>\\n<li>Offer guidance on basic financial principles, budgeting, and financial planning to users who may need help understanding specific features or functionalities<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of French (written and spoken)<\/li>\\n<li>Have excellent writing and communication skills<\/li>\\n<li>Are proactive, results-driven, motivated, and able to work as part of a team<\/li>\\n<li>Are patient and passionate about helping people<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Braga, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-359\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-29T16:30:43.687+01:00\",\"created_at\":\"2026-04-24T10:37:09.093+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"43\",\"campaign_id\":\"1358\",\"campaign_title\":\"Juliana Perez\",\"campaign_type\":\"job_application\",\"job_title\":\"Espa\u00f1ol\",\"street\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"address\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"city\":\"Bogota\",\"state\":\"Bogota\",\"postal_code\":\"\u00a0111411\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"Representante de Servicio al Cliente Espa\u00f1ol - Medell\u00edn - Bogot\u00e1\",\"long_description\":\"<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iexcl;Impulsa tu carrera con Concentrix Colombia!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Buscas una nueva oportunidad profesional? En Concentrix Colombia encontrar&aacute;s las herramientas, el apoyo y el equipo para crecer mientras brindas experiencias excepcionales a los clientes. &Uacute;nete y marca la diferencia. \ud83d\udcbc<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Servicio al Cliente<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Atender consultas por tel&eacute;fono, chat o correo con claridad y profesionalismo.<\/li>\\n<li style=\\\"color: #002f35;\\\">Seguir procesos y utilizar herramientas internas para resolver solicitudes.<\/li>\\n<li style=\\\"color: #002f35;\\\">Colaborar con tu equipo para asegurar una excelente experiencia de servicio.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\ud83d\udcb0Salario competitivo + bonos por performance + todas las prestaciones sociales de ley&nbsp;<br \/>\ud83d\udcc4Contrato a t&eacute;rmino indefinido<br \/>\ud83c\udfebConvenios con entidades<br \/>\ud83d\udcc8Oportunidades de crecimiento<br \/>\ud83c\udff7\ufe0fAlianzas con marcas y Descuentos exclusivos<\/p>\\n<p style=\\\"color: #002f35;\\\">&nbsp;<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">Bachillerato completo<br \/>Buena comunicaci&oacute;n<br \/>Conocimientos b&aacute;sicos de computaci&oacute;n<br \/>Enfoque en el cliente<br \/>Disponibilidad de horarios<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iexcl;Post&uacute;late hoy y comienza tu camino con Concentrix Colombia!<\/p>\",\"ats_external_id\":\"CO-1358\",\"location\":\"Bogota, Bogota\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T19:59:23.251-04:00\",\"created_at\":\"2026-04-24T09:39:56.456-04:00\",\"latitude\":\"4.710988599999999\",\"longitude\":\"-74.072092\",\"landing_page_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzU4?\",\"apply_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzU4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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20\",\"city\":\"N\u00fcrnberg\",\"state\":\"Bayern\",\"postal_code\":\"90402\",\"region\":\"Bayern\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in N\u00fcrnberg!\",\"long_description\":\"<h4><strong>Power your game-changing career<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<br \/><br \/>In dieser Position als&nbsp;<strong>Vertriebsmitarbeiter (m\/w\/d) f&uuml;r Gesch&auml;ftskunden f&uuml;r Vodafone<\/strong> bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder per Chat.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p>Start ab sofort | Vollzeit | Standort N&uuml;rnberg - Hybrid-Modell m&ouml;glich | Servicezeiten: Montag - Freitag von 07:00 - 18:30 Uhr | Supportsprache: Deutsch | Inbound und Outbound | bis zu 4.000,00&euro; brutto\/Monat* | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong>&nbsp;Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<h4><strong><br \/>Deine Aufgaben<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Als&nbsp;<strong>Vertriebsmitarbeiter (m\/w\/d) <\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Einen&nbsp;<strong>festen Kundenstamm<\/strong> von klein- und mittelst&auml;ndischen Unternehmen betreuen, den du nach und nach aktiv erweiterst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dich mit unterschiedlichen Anfragen und W&uuml;nschen deiner Gesch&auml;ftskunden im Bereich&nbsp;<strong>DSL- oder Mobilfunkanschluss<\/strong>&nbsp;auseinandersetzen und ihnen je nach Bedarf und Situation die passende L&ouml;sung anbieten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Regelm&auml;&szlig;ig die<strong>&nbsp;Vertr&auml;ge deiner Kunden<\/strong>&nbsp;&uuml;berpr&uuml;fen und durch<strong>&nbsp;individuelle Produktberatung<\/strong>&nbsp;<strong>und -optimierung<\/strong>, nicht nur Bestellungen generieren, sondern echte Bed&uuml;rfnisse deiner Gesch&auml;ftskunden erf&uuml;llen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dich mit&nbsp;<strong>K&uuml;ndigungen bestehender Vertr&auml;ge auseinandersetzen<\/strong>&nbsp;und dem Kunden die richtige L&ouml;sung pr&auml;sentieren, um seinen Vertrag doch weiterzuf&uuml;hren.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation&nbsp;<strong>in der Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Spa&szlig; am Vertrieb<\/strong>\u202fhast und deine &Uuml;berzeugungskraft dabei h&ouml;flich mit einflie&szlig;en l&auml;sst.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Dich mit Technik auskennst<\/strong>, um so dem Kunden technische Produkte vorzustellen und seine Probleme gekonnt zu l&ouml;sen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein <strong>Kommunikationstalent mit Serviceorientierung<\/strong> bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die <strong>Servicezeiten<\/strong> (Montag - Freitag von 07:00 - 18:30 Uhr im Gleitzeitarbeitsmodell) abdecken kannst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist am<strong> Standort N&uuml;rnberg <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Bereits Erfahrung im Vertrieb<\/strong>, im Kundenservice oder im Telekommunikationswesen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine abgeschlossene Ausbildung.<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit<\/strong> bei uns durch. Die Wochenenden sind frei und geh&ouml;ren dir!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir bieten dir ein&nbsp;<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an&nbsp;2&nbsp;Tagen pro Woche mobil von zu Hause aus arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du bekommst ein monatliches <strong>Festgehalt<\/strong>, welches durch eine sehr attraktive Provision, aber auch eine Umsatzbeteiligung erg&auml;nzt wird. Es winken somit&nbsp;<strong>bis zu 4.000&euro; brutto\/Monat*<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit <strong>bis zu 30 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong> ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine Vielzahl an <strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Concentrix Holding Germany GmbH<br \/>Tullnaustr. 20, 90402 N&uuml;rnberg<\/p>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;R1664241<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. 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Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>*Die Angabe bezieht sich auf ein Bruttomonatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em>&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-881\",\"location\":\"N\u00fcrnberg, Bayern\",\"job_type\":\"full_time\",\"salary\":\"4000\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-17T01:59:19.219+02:00\",\"created_at\":\"2026-04-23T12:15:17.331+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84ODE?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84ODE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"537\",\"campaign_id\":\"188\",\"campaign_title\":\"NL - Schoonenberg - Arnhem\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker in Arnhem \u2013 werken in een betrokken team\",\"street\":\"Velperplein 23-25\",\"address\":\"Velperplein 23-25\",\"city\":\"Arnhem\",\"state\":\"Gelderland\",\"postal_code\":\"6811 AH\",\"region\":\"Gelderland\",\"country\":\"Netherlands\",\"short_description\":\"Klantenservice leverancier hoortoestellen op locatie in hartje Arnhem.\",\"long_description\":\"<p>Zoek je een baan waarin je met aandacht en betrokkenheid het verschil maakt voor klanten? In deze functie help je mensen op een belangrijk moment: wanneer goed horen bijdraagt aan hun dagelijks leven en welzijn. Je komt terecht in een prettige werkomgeving waar samenwerking, respect en persoonlijke aandacht belangrijk zijn.<\/p>\\n<p>Voor een toonaangevend merk in hoortoestellen zoeken wij een klantadviseur die met aandacht en betrokkenheid klaarstaat voor klanten. In deze rol ben jij het eerste aanspreekpunt en help je mensen via <strong>telefoon, chat, e-mail en social media<\/strong>. Je beantwoordt vragen, denkt mee in oplossingen en zorgt voor een prettige klantbeleving.<\/p>\\n<p>Daarnaast beheer je de agenda&rsquo;s van audiciens door heel Nederland. Dankzij jouw zorgvuldige planning kunnen klanten op het juiste moment terecht voor een afspraak. Je werkt in een collegiale omgeving waar samenwerking, betrouwbaarheid en persoonlijke aandacht centraal staan.<\/p>\\n<p>Het kantoor is gevestigd in <strong>het centrum van Arnhem<\/strong> en is goed bereikbaar met het openbaar vervoer. Je werkt <strong>minimaal 24 uur per week, verdeeld over 4 dagen<\/strong>.<\/p>\\n<p><strong>\u2705 Wat je van ons mag verwachten<\/strong><\/p>\\n<p><strong>Goede arbeidsvoorwaarden<\/strong><\/p>\\n<ul>\\n<li>Een&nbsp;uurloon van &euro;15,28&nbsp;als je 21 jaar of ouder bent<\/li>\\n<li>Een&nbsp;goede vakantie- en pensioenregeling<\/li>\\n<li>Reiskostenvergoeding OV boven de 10 km<\/li>\\n<\/ul>\\n<p><strong>Een prettige en stabiele werkomgeving<\/strong><\/p>\\n<ul>\\n<li>Werken voor een&nbsp;sterk en toonaangevend merk<\/li>\\n<li>Een&nbsp;fijne, ondersteunende werksfeer<\/li>\\n<li>Een functie met duidelijke verantwoordelijkheden en veel klantcontact<\/li>\\n<\/ul>\\n<p><strong>Goede start en ontwikkelmogelijkheden<\/strong><\/p>\\n<ul>\\n<li>Een&nbsp;betaalde training&nbsp;zodat je goed voorbereid begint<\/li>\\n<li>Mogelijkheden om&nbsp;door te groeien binnen het bedrijf<\/li>\\n<li>Begeleiding en ondersteuning in je werk<\/li>\\n<\/ul>\\n<p><strong>Extra&rsquo;s op kantoor<\/strong><\/p>\\n<ul>\\n<li>Gratis fruit<\/li>\\n<li>Een&nbsp;gratis fitnessruimte in het pand<\/li>\\n<li>Een centrale werkplek in&nbsp;Arnhem<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>\ud83d\udd27 Wat we belangrijk vinden<\/strong><\/p>\\n<ol>\\n<li><strong> Jouw kwaliteiten<\/strong><\/li>\\n<\/ol>\\n<ul>\\n<li>Je bent&nbsp;klantvriendelijk, zorgvuldig en betrokken<\/li>\\n<li>Je kunt je goed inleven in anderen<\/li>\\n<li>Je werkt graag zelfstandig, maar bent ook een fijne collega<\/li>\\n<\/ul>\\n<ol start=\\\"2\\\">\\n<li><strong> Jouw vaardigheden<\/strong><\/li>\\n<\/ol>\\n<ul>\\n<li>Je hebt&nbsp;goede digitale vaardigheden<\/li>\\n<li>Je beheerst de&nbsp;Nederlandse taal goed, mondeling &eacute;n schriftelijk<\/li>\\n<li>Je kunt overzicht houden en plant nauwkeurig<\/li>\\n<\/ul>\\n<ol start=\\\"3\\\">\\n<li><strong> Jouw achtergrond<\/strong><\/li>\\n<\/ol>\\n<ul>\\n<li>Ervaring in klantcontact is mooi meegenomen, maar niet altijd vereist<\/li>\\n<li>We kijken vooral naar jouw&nbsp;motivatie, betrouwbaarheid en servicegerichte instelling<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Twijfel je of je volledig aan alle punten voldoet? Dan nodigen we je van harte uit om toch te reageren. We kijken graag samen naar jouw ervaring, talenten en mogelijkheden.<\/p>\\n<p><strong>Solliciteer direct<\/strong> via de knop hieronder of neem voor meer informatie contact op met <strong>Jeanine Pontier<\/strong> via jeanine.pontier@concentrix.com of 06-20436628<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"NL-188\",\"location\":\"Arnhem, Gelderland\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-06T15:26:23.836+02:00\",\"created_at\":\"2026-04-23T12:10:43.308+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODg?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"1171\",\"campaign_id\":\"17665\",\"campaign_title\":\"Associate Manager, B2B Sales Support R1723296\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Manager, B2B Sales Support\",\"street\":\"MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40\",\"address\":\"MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"50470\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Associate Manager, B2B Sales Support is responsible for supervising the daily activities of the Sales Support team to ensure effective client support and adherence to Service Level Agreements (SLAs). 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Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1724514\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-01T18:06:33.661+08:00\",\"created_at\":\"2026-04-22T18:11:42.814+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzY2Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Team-Leader--Operations_R1724514-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - Ayala North Exchange\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"joanamae.santiago@concentrix.com\"},\"first_name\":\"Santiago, Joana Mae\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"019102\",\"wid\":\"78893d07c56a10053ba27d1d29e90000\",\"descriptor\":\"Joana Mae Santiago (019102)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370823\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Team-Leader--Operations_R1724514-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Team-Leader--Operations_R1724514-1\/apply\",\"job_requisition_id\":\"R1724514\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"brian.magnayi@concentrix.com\"},\"first_name\":\"Brian Magnayi (017848)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1724514\",\"wid\":\"fca5e7d285f610013bf911712c080000\",\"descriptor\":\"Team Leader, Operations\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"85\",\"campaign_id\":\"968\",\"campaign_title\":\"R1724253 Advisor I, Customer Service \u2013 Dutch (Evergreen) (Open)\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service\",\"street\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"address\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1724253\",\"location\":\"Kuala Lumpur Sentral, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"9500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-08-26T07:59:06.822+08:00\",\"created_at\":\"2026-04-22T16:58:50.100+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Njg?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Njg\/apply?\",\"head_count\":\"20\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"transport_and_rail\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3c657830662e012318dd0162dbad0002\",\"address\":\"alifawzzi.aliibrahim@concentrix.com\"},\"last_name\":\"Ali Ibrahim\",\"first_name\":\"Ali Fawzzi\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369382\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Dutch_R1724253\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Dutch_R1724253\/apply\",\"job_requisition_id\":\"R1724253\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bb87e7061da90122946743c8afaf0003\",\"address\":\"karan.chhabra@concentrix.com\"},\"last_name\":\"Chhabra\",\"first_name\":\"Karan\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1724253\",\"wid\":\"b44d3363cc461000f8b6ea4f2cff0000\",\"descriptor\":\"R1724253 Advisor I, Customer Service \u2013 Dutch (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3c657830662e012318dd0162dbad0002\",\"address\":\"alifawzzi.aliibrahim@concentrix.com\"},\"last_name\":\"Ali Ibrahim\",\"first_name\":\"Ali Fawzzi\"},{\"email\":{\"wid\":\"7fbc3494cd4a0105fb2a8e995003c909\",\"address\":\"pravina.apnvenugopal@concentrix.com\"},\"last_name\":\"A\/P N. Venugopal\",\"first_name\":\"Pravina\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"86\",\"campaign_id\":\"967\",\"campaign_title\":\"Advisor I, Customer Service \u2013 Norwegian (Evergreen) (Open)\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service\",\"street\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"address\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1724252\",\"location\":\"Kuala Lumpur Sentral, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"9500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-08-26T07:59:06.799+08:00\",\"created_at\":\"2026-04-22T16:44:04.888+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Njc?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Njc\/apply?\",\"head_count\":\"30\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"travel_and_tourism\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3c657830662e012318dd0162dbad0002\",\"address\":\"alifawzzi.aliibrahim@concentrix.com\"},\"last_name\":\"Ali Ibrahim\",\"first_name\":\"Ali Fawzzi\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369392\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Norwegian_R1724252\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Norwegian_R1724252\/apply\",\"job_requisition_id\":\"R1724252\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bb87e7061da90122946743c8afaf0003\",\"address\":\"karan.chhabra@concentrix.com\"},\"last_name\":\"Chhabra\",\"first_name\":\"Karan\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1724252\",\"wid\":\"b3f375c7282e1000f8a531ce16c40000\",\"descriptor\":\"R1724252 Advisor I, Customer Service \u2013 Norwegian (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3c657830662e012318dd0162dbad0002\",\"address\":\"alifawzzi.aliibrahim@concentrix.com\"},\"last_name\":\"Ali Ibrahim\",\"first_name\":\"Ali Fawzzi\"},{\"email\":{\"wid\":\"7fbc3494cd4a0105fb2a8e995003c909\",\"address\":\"pravina.apnvenugopal@concentrix.com\"},\"last_name\":\"A\/P N. 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Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Assistant(e) client&egrave;le &agrave; Braga, Portugal (Sur site<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant qu&rsquo; Assistant(e) client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>R&eacute;pondre rapidement et professionnellement aux demandes des clients.<\/li>\\n<li>Fournir une assistance technique aux utilisateurs qui rencontrent des difficult&eacute;s avec la plateforme de gestion financi&egrave;re.<\/li>\\n<li>Aider les utilisateurs &agrave; naviguer sur la plateforme, expliquer les fonctionnalit&eacute;s et s'assurer qu'ils peuvent maximiser l'utilisation des outils financiers et des ressources disponibles.<\/li>\\n<li>Offrir des conseils sur les principes financiers de base, la budg&eacute;tisation et la planification financi&egrave;re aux utilisateurs qui peuvent avoir besoin d'aide pour comprendre des caract&eacute;ristiques ou des fonctionnalit&eacute;s sp&eacute;cifiques<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as un niveau &eacute;lev&eacute; de Fran&ccedil;ais (&eacute;crit et oral)<\/li>\\n<li>T'as d&rsquo;excellentes comp&eacute;tences en r&eacute;daction et communication<\/li>\\n<li>T'es proactif, ax&eacute; sur les r&eacute;sultats, motiv&eacute; et capable de travailler en &eacute;quipe<\/li>\\n<li>T'es patient(e) et passionn&eacute;(e) par le contact humain<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Situation centrale Braga, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"PT-354\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-05T12:50:41.544+01:00\",\"created_at\":\"2026-04-22T15:57:44.721+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1886\",\"campaign_id\":\"353\",\"campaign_title\":\" MyEuropcar \/ French \/ BM \/ Braga  \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (French-speaking)- Automotive Rental Helpline\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Representative in Braga, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development&nbsp;<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Representative you will:<\/p>\\n<ul>\\n<li>Assist customers through multiple channels (email or phone) enthusiastically and professionally.<\/li>\\n<li>Support customers in managing reservations, cancellations, and billing inquiries.<\/li>\\n<li>Attract potential customers by answering questions about car rental bookings and their options, suggesting and providing additional information to meet customer needs.<\/li>\\n<li>Gather information from new customers and enter it into the platform.<\/li>\\n<li>Process and promptly respond to contact requests.<\/li>\\n<li>Contribute to building engagement with our client&rsquo;s brand.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of French (written and oral)&nbsp;and fluent in English (B2)<\/li>\\n<li>Have excellent communication skills coupled with empathy and team spirit<\/li>\\n<li>Are available for rotating schedules<\/li>\\n<li>Have a positive attitude and a desire to provide good service<\/li>\\n<li>You're analytical by nature and able to anticipate problems and find solutions.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Braga, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-353\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-11T15:07:47.471+01:00\",\"created_at\":\"2026-04-22T15:41:45.690+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1887\",\"campaign_id\":\"352\",\"campaign_title\":\" MyEuropcar \/ French \/ BM \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client\u00e8le (francophone) \u2013 Assistance location de v\u00e9hicules\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Conseiller client&egrave;le &agrave; Braga, Portugal (sur site<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Conseiller client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>Assister les clients via diff&eacute;rents canaux (email ou t&eacute;l&eacute;phone) avec enthousiasme et professionnalisme<\/li>\\n<li>Accompagner les clients dans la gestion des r&eacute;servations, annulations et questions li&eacute;es &agrave; la facturation<\/li>\\n<li>Attirer de nouveaux clients en r&eacute;pondant &agrave; leurs questions sur les locations de voitures, en proposant des options adapt&eacute;es et des informations compl&eacute;mentaires<\/li>\\n<li>Collecter les informations des nouveaux clients et les enregistrer dans la plateforme<\/li>\\n<li>Traiter et r&eacute;pondre rapidement aux demandes de contact<\/li>\\n<li>Contribuer &agrave; renforcer l&rsquo;engagement envers la marque de notre client<strong> <\/strong><\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T&rsquo;as un niveau &eacute;lev&eacute; de fran&ccedil;ais (&eacute;crit et oral) et un bon niveau d&rsquo;anglais (B2)<\/li>\\n<li>T&rsquo;as d&rsquo;excellentes comp&eacute;tences en communication, avec empathie et esprit d&rsquo;&eacute;quipe<\/li>\\n<li>T&rsquo;es disponible pour travailler en horaires rotatifs<\/li>\\n<li>T&rsquo;as une attitude positive et l&rsquo;envie de fournir un service de qualit&eacute;<\/li>\\n<li>T&rsquo;as un esprit analytique et tu es capable d&rsquo;anticiper les probl&egrave;mes et de proposer des solutions<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Situation centrale &agrave; Braga, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"PT-352\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-28T16:24:41.471+01:00\",\"created_at\":\"2026-04-22T15:35:54.783+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1888\",\"campaign_id\":\"351\",\"campaign_title\":\" Volkswagen \/ French \/ WAH \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Repr\u00e9sentant client\u00e8le (francophone) - Volkswagen - T\u00e9l\u00e9travail\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le au Portugal (T&eacute;l&eacute;travail<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>R&eacute;pondre aux demandes des clients par le biais de plusieurs canaux, en mettant &agrave; jour les syst&egrave;mes de gestion de la relation client (CRM) avec les informations pertinentes.<\/li>\\n<li>&Eacute;tablir des relations solides avec les clients en traitant les demandes avec rapidit&eacute; et professionnalisme.<\/li>\\n<li>Favoriser la r&eacute;tention et la fid&eacute;lisation des clients en soutenant les r&eacute;sultats positifs des demandes.<\/li>\\n<li>Entretenir des relations professionnelles et empathiques avec tous les clients.<\/li>\\n<li>Collaborer efficacement avec les membres de l'&eacute;quipe et la direction.<\/li>\\n<li>Fournir un retour d'information sur les questions &eacute;mergentes et identifier les domaines d'am&eacute;lioration de mani&egrave;re proactive.<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as&nbsp;un haut niveau de fran&ccedil;ais (&eacute;crit et oral) et un bon niveau d'anglais (B2)<\/li>\\n<li>T'as&nbsp;1 an d'exp&eacute;rience dans des fonctions techniques ou dans le service client automobile.<\/li>\\n<li>T'es passionn&eacute;(e) par les sujets li&eacute;s &agrave; l'automobile et t'as des comp&eacute;tences en technologie.<\/li>\\n<li>T'es capable de comprendre les politiques, les proc&eacute;dures et les garanties et t'es familier avec la g&eacute;ographie du march&eacute;.<\/li>\\n<li>T'es capable de prendre des d&eacute;cisions ind&eacute;pendantes et&nbsp;t'as de solides comp&eacute;tences en mati&egrave;re de documentation.<\/li>\\n<li>T'es capable de r&eacute;soudre des probl&egrave;mes et de fournir des solutions.<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Temps plein avec contrats &agrave; dur&eacute;e ind&eacute;termin&eacute;e (n&eacute;gociables en fonction de ton exp&eacute;rience et des besoins de notre client)<\/li>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>T&eacute;l&eacute;travail depuis le Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"PT-351\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-24T12:40:56.749+01:00\",\"created_at\":\"2026-04-22T14:27:33.439+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"87\",\"campaign_id\":\"966\",\"campaign_title\":\"Advisor I, Customer Service \u2013 Danish (Evergreen) (Open)\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service\",\"street\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"address\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for Volkswagen in Portugal (Remote),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li>\\n<li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li>\\n<li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li>\\n<li>Maintain professional, empathetic relationships with all customers.<\/li>\\n<li>Collaborate effectively with team members and management.<\/li>\\n<li>Provide feedback on emerging issues and identify improvement areas proactively<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of French (written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in technical roles or automotive customer service<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li>\\n<li>Are empowered to make independent decisions with strong documentation skills<\/li>\\n<li>Are skilled in resolving issues, and providing solution<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-350\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-24T00:59:03.683+01:00\",\"created_at\":\"2026-04-22T12:54:41.573+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1890\",\"campaign_id\":\"349\",\"campaign_title\":\" Fressnapf \/ French \/ WAH \/ Lisbon \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Service client\u00e8le (francophone) - Commerce pour animaux \u2013 T\u00e9l\u00e9travail\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Tu es &agrave; la recherche de la prochaine &eacute;tape ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues &mdash; celles que tu utilises tous les jours &mdash; &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Et nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que <em>\\\"World's Best Workplaces\\\"<\/em>, <em>\\\"Best Companies for Career Growth\\\"<\/em> et <em>\\\"Best Company Culture\\\"<\/em>, ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que <strong>Charg&eacute;(e) de service client au Portugal (T&eacute;l&eacute;travail)<\/strong>, tu veilleras &agrave; ce que les objectifs de performance soient atteints dans toutes les op&eacute;rations. Tu contribueras &eacute;galement &agrave; r&eacute;pondre aux attentes de nos clients en mati&egrave;re d&rsquo;excellence op&eacute;rationnelle : des objectifs &eacute;lev&eacute;s en termes de qualit&eacute;, d&rsquo;efficacit&eacute; et d&rsquo;am&eacute;lioration du parcours client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel d&rsquo;&eacute;volution professionnelle et personnelle. En effet, environ 80 % de nos managers et dirigeants sont issus de promotions internes ! C&rsquo;est pourquoi nous proposons une gamme de programmes GRATUITS d&rsquo;apprentissage et de d&eacute;veloppement du leadership, con&ccedil;us pour te mettre sur la voie de la carri&egrave;re que tu as toujours imagin&eacute;e.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Charg&eacute;(e) de service client, tu vas :<\/p>\\n<ul>\\n<li>Assister les clients via appels entrants et emails en r&eacute;pondant &agrave; leurs questions et demandes<\/li>\\n<li>Devenir un expert des produits et services de notre client<\/li>\\n<li>R&eacute;soudre les probl&egrave;mes li&eacute;s aux produits ou services en identifiant clairement les besoins et les r&eacute;clamations des clients<\/li>\\n<li>Fournir des informations pr&eacute;cises, fiables et compl&egrave;tes en utilisant les bons outils et m&eacute;thodes<\/li>\\n<li>Donner des informations en temps r&eacute;el pour aider les clients &agrave; prendre les meilleures d&eacute;cisions<\/li>\\n<li>&Ecirc;tre &agrave; l&rsquo;&eacute;coute de la situation sp&eacute;cifique de chaque client et reconna&icirc;tre ses besoins<\/li>\\n<li>D&eacute;passer les attentes des clients afin de leur offrir une exp&eacute;rience m&eacute;morable qu&rsquo;ils auront envie de partager<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T&rsquo;as un niveau &eacute;lev&eacute; de fran&ccedil;ais (C1) et un bon niveau d&rsquo;anglais (B2), &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral<\/li>\\n<li>Une premi&egrave;re exp&eacute;rience en service client est fortement appr&eacute;ci&eacute;e<\/li>\\n<li>T&rsquo;as d&rsquo;excellentes comp&eacute;tences en communication, avec empathie, esprit d&rsquo;&eacute;quipe et orientation client<\/li>\\n<li>T&rsquo;as une bonne ma&icirc;trise du pack MS Office<\/li>\\n<li>Une affinit&eacute; avec le domaine des animaux est un plus<\/li>\\n<li>T&rsquo;as une attitude positive et orient&eacute;e solution<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas cocher toutes les cases, nous t&rsquo;encourageons quand m&ecirc;me &agrave; postuler. Nous ferons de notre mieux pour te proposer le poste qui te correspond, que ce soit celui-ci ou un autre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous t&rsquo;offrons des avantages qui s&rsquo;adaptent &agrave; ton style de vie :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif (fixe + bonus suppl&eacute;mentaires)<\/li>\\n<li>T&eacute;l&eacute;travail depuis le Portugal<\/li>\\n<li>Possibilit&eacute;s de bonus de parrainage (Bring-a-Friend)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l&rsquo;entreprise et le projet<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;couvre la meilleure version de toi-m&ecirc;me !<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale dans ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd&rsquo;hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde consid&egrave;rent Concentrix comme leur <em>employeur de choix<\/em>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l&rsquo;&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Nous sommes fiers d&rsquo;&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l&rsquo;&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des opportunit&eacute;s &eacute;gales &agrave; tous les candidats et &agrave; garantir un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont bas&eacute;es sur les besoins de l&rsquo;entreprise, les exigences du poste et les qualifications professionnelles, sans distinction de race, d&rsquo;&acirc;ge, d&rsquo;identit&eacute; de genre, d&rsquo;orientation sexuelle, de religion, d&rsquo;origine ethnique, de situation familiale, d&rsquo;origine nationale, de handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois en vigueur.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"PT-349\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-16T10:24:24.105+01:00\",\"created_at\":\"2026-04-22T12:31:55.460+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1891\",\"campaign_id\":\"348\",\"campaign_title\":\" Fressnapf \/ French \/ WAH \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (French-speaking) - Pet Retail \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative&nbsp;in Portugal (Remote)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist clients via inbound calls and e-mail by answering customers&rsquo; inquiries and\/or attending to potential requests.<\/li>\\n<li>Become a specialist in our Client&rsquo;s products and services<\/li>\\n<li>Resolve product or service problems by clarifying the customer's complaints.<\/li>\\n<li>Provide accurate, valid, and complete information by using the right methods\/tools.<\/li>\\n<li>Give real-time, accurate information that empowers the customer to make decisions.<\/li>\\n<li>Listen to the customer's unique situations and acknowledge their needs.<\/li>\\n<li>Go beyond the customer's service expectations so they will remember and share their great experience.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of French (written and oral) and fluent in English (B2)<\/li>\\n<li>Previous experience in Customer Service is highly valued<\/li>\\n<li>Excellent communication skills coupled with empathy, team spirit, and customer-oriented<\/li>\\n<li>Knowledge of MS Office package.<\/li>\\n<li>Familiarity with Pet-related stuff is highly valued<\/li>\\n<li>Have a positive and can-do attitude<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)&nbsp;<\/li>\\n<li>Work at home from&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-348\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-09T00:59:05.691+01:00\",\"created_at\":\"2026-04-22T12:29:54.736+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"88\",\"campaign_id\":\"965\",\"campaign_title\":\"Advisor I, Customer Service \u2013 Swedish (Evergreen) (Open)\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service\",\"street\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"address\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities&nbsp;<\/h2>\\n<p>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Maintain basic knowledge of client products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Offer additional products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Track, document and retrieve information in call tracking database<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<h2>Candidate Profile&nbsp;<\/h2>\\n<p>&bull; High school diploma with three to six months of relevant experience preferred<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Courteous with strong customer service orientation<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Strong computer navigation skills and PC Knowledge<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Dependable with strong attention to detail<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to work as a team member, as well as independently<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to rotate shifts, as needed<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Based on location and\/or program, additional experience\/skills may be required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>*Job requirements may vary by country and will not contravene any local laws<\/p>\\n<p>&nbsp;<\/p>\\n<h2>Career Framework Role&nbsp;<\/h2>\\n<p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.&nbsp; Works with close supervision and clearly defined procedures.&nbsp; Starting to demonstrate familiarity with client terminology, operating standards and procedures.&nbsp; Starter without sustained metric performance levels.<\/p>\\n<p>&nbsp;<\/p>\\n<h2><strong>Supplemental Geographical Information <\/strong><\/h2>\\n<p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p>\\n<p>&nbsp;<\/p>\\n<p>GERMANY - This job description does not apply to employees in Germany.<\/p>\\n<p>&nbsp;<\/p>\\n<p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>PHILIPPINES&nbsp;&nbsp;<\/p>\\n<p>&bull; Minimum of two years of college education. No prior call center experience is required<\/p>\\n<p>&bull; Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>INDIA&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy<\/p>\\n<p>&bull; Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p>\\n<p>&bull; Confirm customer understanding of the solution and provide additional customer education as needed<\/p>\\n<p>&bull; Ability to learn including strong problem solving skills<\/p>\\n<p>&bull; Demonstrate strong probing and problem solving skills<\/p>\\n<p>&bull; Should be able to handle complex queries<\/p>\\n<p>&bull; Should be able to resolve customer queries independently&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h2><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1724244\",\"location\":\"Kuala Lumpur Sentral, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"9500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-08-25T07:59:04.662+08:00\",\"created_at\":\"2026-04-22T12:10:06.378+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NjU?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NjU\/apply?\",\"head_count\":\"30\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"transport_and_rail\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3c657830662e012318dd0162dbad0002\",\"address\":\"alifawzzi.aliibrahim@concentrix.com\"},\"last_name\":\"Ali Ibrahim\",\"first_name\":\"Ali Fawzzi\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369381\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Swedish_R1724244\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Swedish_R1724244\/apply\",\"job_requisition_id\":\"R1724244\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bb87e7061da90122946743c8afaf0003\",\"address\":\"karan.chhabra@concentrix.com\"},\"last_name\":\"Chhabra\",\"first_name\":\"Karan\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1724244\",\"wid\":\"38e40b54dfec1000f7fabd9efb460000\",\"descriptor\":\"R1724244 Advisor I, Customer Service \u2013 Swedish (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3c657830662e012318dd0162dbad0002\",\"address\":\"alifawzzi.aliibrahim@concentrix.com\"},\"last_name\":\"Ali Ibrahim\",\"first_name\":\"Ali Fawzzi\"},{\"email\":{\"wid\":\"7fbc3494cd4a0105fb2a8e995003c909\",\"address\":\"pravina.apnvenugopal@concentrix.com\"},\"last_name\":\"A\/P N. Venugopal\",\"first_name\":\"Pravina\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1892\",\"campaign_id\":\"345\",\"campaign_title\":\" Vueling \/ French \/ BM \/ Lisbon \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Agent du service client\u00e8le (francophone) \u2013 Compagnie a\u00e9rienne\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Tu es &agrave; la recherche de la prochaine &eacute;tape ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues &mdash; celles que tu utilises tous les jours &mdash; &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Et nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que <em>\\\"World's Best Workplaces\\\"<\/em>, <em>\\\"Best Companies for Career Growth\\\"<\/em> et <em>\\\"Best Company Culture\\\"<\/em>, ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que <strong>Agent du service client&egrave;le &agrave; Lisbonne, Portugal (sur site)<\/strong>, tu veilleras &agrave; ce que les objectifs de performance soient atteints dans toutes les op&eacute;rations. Tu contribueras &eacute;galement &agrave; r&eacute;pondre aux attentes de nos clients en mati&egrave;re d&rsquo;excellence op&eacute;rationnelle : des objectifs &eacute;lev&eacute;s en termes de qualit&eacute;, d&rsquo;efficacit&eacute; et d&rsquo;am&eacute;lioration du parcours client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel d&rsquo;&eacute;volution professionnelle et personnelle. En effet, environ 80 % de nos managers et dirigeants sont issus de promotions internes ! C&rsquo;est pourquoi nous proposons une gamme de programmes GRATUITS d&rsquo;apprentissage et de d&eacute;veloppement du leadership, con&ccedil;us pour te mettre sur la voie de la carri&egrave;re que tu as toujours imagin&eacute;e.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Agent du service client&egrave;le, tu vas :<\/p>\\n<ul>\\n<li>G&eacute;rer les r&eacute;servations (modifications, annulations ou cr&eacute;ation de nouvelles r&eacute;servations)<\/li>\\n<li>Assister les clients via <strong>appels entrants\/sortants et email<\/strong><\/li>\\n<li>Accompagner les clients sur leurs questions concernant les services Flight Club, VIP et PRM (personnes &agrave; mobilit&eacute; r&eacute;duite)<\/li>\\n<li><strong>Traiter les r&eacute;clamations (gr&egrave;ves, retards, annulations, etc.)<\/strong><\/li>\\n<li>Fournir des informations pr&eacute;cises et en temps r&eacute;el afin d&rsquo;aider les clients &agrave; prendre des d&eacute;cisions<\/li>\\n<li><strong>D&eacute;passer les attentes des clients pour leur offrir une exp&eacute;rience m&eacute;morable qu&rsquo;ils auront envie de partager<\/strong><\/li>\\n<li>&Ecirc;tre &agrave; l&rsquo;&eacute;coute de la situation sp&eacute;cifique de chaque client et comprendre ses besoins<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li><strong>T&rsquo;as un niveau &eacute;lev&eacute; de fran&ccedil;ais (C1) et un bon niveau d&rsquo;anglais (B2), &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral<\/strong><\/li>\\n<li><strong>T&rsquo;as la capacit&eacute; de g&eacute;rer des situations complexes en restant calme et orient&eacute;(e) solution<\/strong><\/li>\\n<li><strong>T&rsquo;es capable de g&eacute;rer plusieurs t&acirc;ches dans un environnement dynamique et rapide<\/strong><\/li>\\n<li>T&rsquo;as une exp&eacute;rience avec des outils GDS comme Amadeus, Galileo ou Sabre (un plus)<\/li>\\n<li>T&rsquo;as au moins 6 mois d&rsquo;exp&eacute;rience en service client en tant que conseiller client ou dans le secteur du tourisme\/voyage<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas cocher toutes les cases, nous t&rsquo;encourageons quand m&ecirc;me &agrave; postuler. Nous ferons de notre mieux pour te proposer le poste qui te correspond, que ce soit celui-ci ou un autre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous t&rsquo;offrons des avantages qui s&rsquo;adaptent &agrave; ton style de vie :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif (fixe + bonus suppl&eacute;mentaires)<\/li>\\n<li>Localisation centrale &agrave; Lisbonne, Portugal<\/li>\\n<li>Possibilit&eacute;s de bonus de parrainage (Bring-a-Friend)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l&rsquo;entreprise et le projet<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;couvre la meilleure version de toi-m&ecirc;me !<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale dans ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd&rsquo;hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde consid&egrave;rent Concentrix comme leur <em>employeur de choix<\/em>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l&rsquo;&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Nous sommes fiers d&rsquo;&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l&rsquo;&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des opportunit&eacute;s &eacute;gales &agrave; tous les candidats et &agrave; garantir un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont bas&eacute;es sur les besoins de l&rsquo;entreprise, les exigences du poste et les qualifications professionnelles, sans distinction de race, d&rsquo;&acirc;ge, d&rsquo;identit&eacute; de genre, d&rsquo;orientation sexuelle, de religion, d&rsquo;origine ethnique, de situation familiale, d&rsquo;origine nationale, de handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois en vigueur.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"PT-345\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-23T00:59:02.976+01:00\",\"created_at\":\"2026-04-22T10:56:06.771+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1893\",\"campaign_id\":\"344\",\"campaign_title\":\" Vueling \/ French \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Agent (French-speaking) \u2013 Airline Company\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Agent in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Agent, you will:<\/p>\\n<ul>\\n<li>Be in charge of booking management (altering, cancelling, or creating new reservations)<\/li>\\n<li>Assist clients via <strong>inbound\/outbound calls and email<\/strong><\/li>\\n<li>Help the clients with doubts about Flight Club service, Vip Service, PRM (personal reduced mobility)<\/li>\\n<li><strong>Deal with claims (strikes, lateness, Cancelation etc.)<\/strong><\/li>\\n<li>Give real-time, accurate information that empowers the customer to make decisions.<\/li>\\n<li><strong>Go beyond the customer's service expectations so they will remember and share their great experience.<\/strong><\/li>\\n<li>Listen to the customer's unique situation and acknowledge their needs.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li><strong>Have a high level of French (C1) and English (B2) - written and oral <\/strong><\/li>\\n<li><strong>Have the ability to deal with complex situations keeping calm and assuring the costumer will proving a solution is mandatory<\/strong><\/li>\\n<li><strong>Have the capacity of managing tasks in a fast-paced environment <\/strong><\/li>\\n<li>Have previous experience with GDS tools like Amadeus, Galileo, or Sabre (is preferential)<\/li>\\n<li>Have at least 6 months of experience in Customer Service as a Costumer Advisor or as a tourism\/travel representative<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)&nbsp;<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-344\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-24T00:59:03.669+01:00\",\"created_at\":\"2026-04-22T10:31:05.340+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1894\",\"campaign_id\":\"343\",\"campaign_title\":\"Entain \/ French \/ BM \/ Lisbon \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller du service client (francophone) \u2013 Application de paris mobiles\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Tu es &agrave; la recherche de la prochaine &eacute;tape ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues &mdash; celles que tu utilises tous les jours &mdash; &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Et nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que <em>\\\"World's Best Workplaces\\\"<\/em>, <em>\\\"Best Companies for Career Growth\\\"<\/em> et <em>\\\"Best Company Culture\\\"<\/em>, ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que <strong>Conseiller du service client &agrave; Lisbonne, Portugal (sur site)<\/strong>, tu veilleras &agrave; ce que les objectifs de performance soient atteints dans toutes les op&eacute;rations. Tu contribueras &eacute;galement &agrave; r&eacute;pondre aux attentes de nos clients en mati&egrave;re d&rsquo;excellence op&eacute;rationnelle : des objectifs &eacute;lev&eacute;s en termes de qualit&eacute;, d&rsquo;efficacit&eacute; et d&rsquo;am&eacute;lioration du parcours client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel d&rsquo;&eacute;volution professionnelle et personnelle. En effet, environ 80 % de nos managers et dirigeants sont issus de promotions internes ! C&rsquo;est pourquoi nous proposons une gamme de programmes GRATUITS d&rsquo;apprentissage et de d&eacute;veloppement du leadership, con&ccedil;us pour te mettre sur la voie de la carri&egrave;re que tu as toujours imagin&eacute;e.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Conseiller du service client, tu vas :<\/p>\\n<ul>\\n<li>Agir en tant que conseiller expert pour les clients dans le secteur du sport<\/li>\\n<li>R&eacute;pondre rapidement et efficacement aux demandes, questions, r&eacute;clamations et commentaires des clients via diff&eacute;rents canaux<\/li>\\n<li>Construire des relations durables et de confiance avec les clients gr&acirc;ce &agrave; une communication ouverte et interactive<\/li>\\n<li>Fournir un service d&rsquo;excellence en veillant &agrave; la satisfaction des clients tout en respectant les politiques et proc&eacute;dures de l&rsquo;entreprise<\/li>\\n<li>Proposer des retours et recommandations afin d&rsquo;optimiser les processus internes<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T&rsquo;as un bon niveau de fran&ccedil;ais et un bon niveau d&rsquo;anglais (B2), &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral<\/li>\\n<li>T&rsquo;as un int&eacute;r&ecirc;t pour le sport et tu es un(e) team player avec une attitude positive<\/li>\\n<li>T&rsquo;as de bonnes comp&eacute;tences en dactylographie et en informatique (applications MS Office)<\/li>\\n<li>T&rsquo;es &agrave; l&rsquo;aise avec la technologie et capable d&rsquo;apprendre rapidement de nouveaux outils et logiciels<\/li>\\n<li>T&rsquo;as la capacit&eacute; d&rsquo;expliquer des concepts complexes de mani&egrave;re claire et concise<\/li>\\n<li>Une exp&eacute;rience en centre de service client est un plus, mais pas obligatoire<\/li>\\n<li>T&rsquo;es disponible pour travailler en horaires rotatifs<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas cocher toutes les cases, nous t&rsquo;encourageons quand m&ecirc;me &agrave; postuler. Nous ferons de notre mieux pour te proposer le poste qui te correspond, que ce soit celui-ci ou un autre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous t&rsquo;offrons des avantages qui s&rsquo;adaptent &agrave; ton style de vie :<\/p>\\n<ul>\\n<li>Contrat &agrave; temps plein avec dur&eacute;e ind&eacute;termin&eacute;e (n&eacute;gociable selon ton exp&eacute;rience et les besoins de notre client)<\/li>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Localisation centrale &agrave; Lisbonne, Portugal<\/li>\\n<li>Possibilit&eacute;s de bonus de parrainage (Bring-a-Friend)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l&rsquo;entreprise et le projet<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;couvre la meilleure version de toi-m&ecirc;me !<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale dans ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd&rsquo;hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde consid&egrave;rent Concentrix comme leur <em>employeur de choix<\/em>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l&rsquo;&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Nous sommes fiers d&rsquo;&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l&rsquo;&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des opportunit&eacute;s &eacute;gales &agrave; tous les candidats et &agrave; garantir un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont bas&eacute;es sur les besoins de l&rsquo;entreprise, les exigences du poste et les qualifications professionnelles, sans distinction de race, d&rsquo;&acirc;ge, d&rsquo;identit&eacute; de genre, d&rsquo;orientation sexuelle, de religion, d&rsquo;origine ethnique, de situation familiale, d&rsquo;origine nationale, de handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois en vigueur.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"PT-343\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-23T00:59:02.963+01:00\",\"created_at\":\"2026-04-22T10:11:56.056+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1675\",\"campaign_id\":\"47\",\"campaign_title\":\"Perfect-World\/Spanish\/French\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with Spanish or French\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>Spanish or French language skills (B2)<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts 24\/7&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-47\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-04T03:59:12.114+04:00\",\"created_at\":\"2026-04-21T17:21:43.096+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nw?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"1895\",\"campaign_id\":\"340\",\"campaign_title\":\" Disney \/ French \/ BM \/ Lisbon \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9(e) de client\u00e8le (francophone) \u2013 Projet de service de streaming\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Tu es &agrave; la recherche de la prochaine &eacute;tape ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues &mdash; celles que tu utilises tous les jours &mdash; &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Et nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que <em>\\\"World's Best Workplaces\\\"<\/em>, <em>\\\"Best Companies for Career Growth\\\"<\/em> et <em>\\\"Best Company Culture\\\"<\/em>, ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que <strong>Conseiller Client &agrave; Lisbonne, Portugal (sur site)<\/strong>, tu veilleras &agrave; ce que les objectifs de performance soient atteints dans toutes les op&eacute;rations. Tu contribueras &eacute;galement &agrave; r&eacute;pondre aux attentes de nos clients en mati&egrave;re d&rsquo;excellence op&eacute;rationnelle : des objectifs &eacute;lev&eacute;s en termes de qualit&eacute;, d&rsquo;efficacit&eacute; et d&rsquo;am&eacute;lioration du parcours client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel d&rsquo;&eacute;volution professionnelle et personnelle. En effet, environ 80 % de nos managers et dirigeants sont issus de promotions internes ! C&rsquo;est pourquoi nous proposons une gamme de programmes GRATUITS d&rsquo;apprentissage et de d&eacute;veloppement du leadership, con&ccedil;us pour te mettre sur la voie de la carri&egrave;re que tu as toujours imagin&eacute;e.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Conseiller Client, tu vas :<\/p>\\n<ul>\\n<li>Assister les utilisateurs par t&eacute;l&eacute;phone et\/ou chat concernant leurs demandes<\/li>\\n<li>Fournir un support li&eacute; au compte et &agrave; l&rsquo;application, notamment sur les fonctionnalit&eacute;s du logiciel<\/li>\\n<li>Assurer un support technique et le d&eacute;pannage des configurations syst&egrave;me et des param&egrave;tres r&eacute;seau<\/li>\\n<li>Apporter des r&eacute;ponses pr&eacute;cises et en temps r&eacute;el aux demandes des utilisateurs et contribuer &agrave; renforcer l&rsquo;engagement envers la marque de nos clients<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T&rsquo;as un niveau excellent de fran&ccedil;ais (C2) et un bon niveau d&rsquo;anglais (B2)<\/li>\\n<li>T&rsquo;es passionn&eacute;(e) par l&rsquo;industrie du divertissement et des m&eacute;dias<\/li>\\n<li>Tu fais preuve d&rsquo;excellentes comp&eacute;tences en communication, avec empathie et esprit d&rsquo;&eacute;quipe<\/li>\\n<li>T&rsquo;es &agrave; l&rsquo;aise avec les services de streaming digital et les diff&eacute;rents appareils<\/li>\\n<li>T&rsquo;as une attitude positive et orient&eacute;e solution<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Si tu penses ne pas cocher toutes les cases, nous t&rsquo;encourageons quand m&ecirc;me &agrave; postuler. Nous ferons de notre mieux pour te proposer le poste qui te correspond, que ce soit celui-ci ou un autre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous t&rsquo;offrons des avantages qui s&rsquo;adaptent &agrave; ton style de vie :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif (fixe + bonus suppl&eacute;mentaires)<\/li>\\n<li>Localisation centrale &agrave; Lisbonne, Portugal<\/li>\\n<li>Possibilit&eacute;s de bonus de parrainage (Bring-a-Friend)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l&rsquo;entreprise et le projet<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;couvre la meilleure version de toi-m&ecirc;me !<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale dans ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd&rsquo;hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde consid&egrave;rent Concentrix comme leur <em>employeur de choix<\/em>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l&rsquo;&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Nous sommes fiers d&rsquo;&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l&rsquo;&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des opportunit&eacute;s &eacute;gales &agrave; tous les candidats et &agrave; garantir un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont bas&eacute;es sur les besoins de l&rsquo;entreprise, les exigences du poste et les qualifications professionnelles, sans distinction de race, d&rsquo;&acirc;ge, d&rsquo;identit&eacute; de genre, d&rsquo;orientation sexuelle, de religion, d&rsquo;origine ethnique, de situation familiale, d&rsquo;origine nationale, de handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois en vigueur.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"PT-340\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-24T00:59:03.674+01:00\",\"created_at\":\"2026-04-21T16:00:40.768+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1896\",\"campaign_id\":\"339\",\"campaign_title\":\"Chubb \/ French \/ BM \/ Lisbon \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9(e) de client\u00e8le (francophone) \u2013 Compagnie d'assurance\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Tu es &agrave; la recherche de la prochaine &eacute;tape ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues &mdash; celles que tu utilises tous les jours &mdash; &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Et nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que <em>\\\"World's Best Workplaces\\\"<\/em>, <em>\\\"Best Companies for Career Growth\\\"<\/em> et <em>\\\"Best Company Culture\\\"<\/em>, ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que <strong>Conseiller Client &agrave; Lisbonne, Portugal (sur site)<\/strong>, tu veilleras &agrave; ce que les objectifs de performance soient atteints dans toutes les op&eacute;rations. Tu contribueras &eacute;galement &agrave; r&eacute;pondre aux attentes de nos clients en mati&egrave;re d&rsquo;excellence op&eacute;rationnelle : des objectifs &eacute;lev&eacute;s en termes de qualit&eacute;, d&rsquo;efficacit&eacute; et d&rsquo;am&eacute;lioration du parcours client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel d&rsquo;&eacute;volution professionnelle et personnelle. En effet, environ 80 % de nos managers et dirigeants sont issus de promotions internes ! C&rsquo;est pourquoi nous proposons une gamme de programmes GRATUITS d&rsquo;apprentissage et de d&eacute;veloppement du leadership, con&ccedil;us pour te mettre sur la voie de la carri&egrave;re que tu as toujours imagin&eacute;e.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Conseiller Client, tu vas :<\/p>\\n<ul>\\n<li>Recevoir des appels ou des messages (chat) de clients souhaitant obtenir des informations concernant leur police d&rsquo;assurance<\/li>\\n<li>Selon la demande, traiter les dossiers via des op&eacute;rations dans le syst&egrave;me de gestion des polices et\/ou r&eacute;diger et envoyer des r&eacute;ponses (courriers, emails, documents contractuels, informations, etc.) aux assur&eacute;s<\/li>\\n<li>Effectuer l&rsquo;indexation et l&rsquo;archivage &eacute;lectronique dans notre outil de gestion documentaire<\/li>\\n<li>G&eacute;rer les demandes de modification de contrat, notamment la mise &agrave; jour des informations de paiement<\/li>\\n<li>Traiter les d&eacute;clarations de sinistres et les demandes de r&eacute;siliation<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T&rsquo;as un niveau excellent de fran&ccedil;ais (C2) et un bon niveau d&rsquo;anglais (B2)<\/li>\\n<li>Une premi&egrave;re exp&eacute;rience en service client est un plus<\/li>\\n<li>T&rsquo;as d&rsquo;excellentes comp&eacute;tences r&eacute;dactionnelles et orales, avec une communication formelle et diplomatique<\/li>\\n<li>T&rsquo;es proactif(ve), autonome et tu aimes travailler en &eacute;quipe<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas cocher toutes les cases, nous t&rsquo;encourageons quand m&ecirc;me &agrave; postuler. Nous ferons de notre mieux pour te proposer le poste qui te correspond, que ce soit celui-ci ou un autre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous t&rsquo;offrons des avantages qui s&rsquo;adaptent &agrave; ton style de vie :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif (fixe + bonus suppl&eacute;mentaires)<\/li>\\n<li>Localisation centrale &agrave; Lisbonne, Portugal<\/li>\\n<li>Possibilit&eacute;s de bonus de parrainage (Bring-a-Friend)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l&rsquo;entreprise et le projet<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;couvre la meilleure version de toi-m&ecirc;me !<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale dans ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd&rsquo;hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde consid&egrave;rent Concentrix comme leur <em>employeur de choix<\/em>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l&rsquo;&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Nous sommes fiers d&rsquo;&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l&rsquo;&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des opportunit&eacute;s &eacute;gales &agrave; tous les candidats et &agrave; garantir un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont bas&eacute;es sur les besoins de l&rsquo;entreprise, les exigences du poste et les qualifications professionnelles, sans distinction de race, d&rsquo;&acirc;ge, d&rsquo;identit&eacute; de genre, d&rsquo;orientation sexuelle, de religion, d&rsquo;origine ethnique, de situation familiale, d&rsquo;origine nationale, de handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois en vigueur.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"PT-339\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-14T00:59:05.709+01:00\",\"created_at\":\"2026-04-21T12:57:57.442+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1897\",\"campaign_id\":\"338\",\"campaign_title\":\"Accor Hotel \/ French \/ BM \/ Lisbon  \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (French-speaking) - Hospitality Group\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Customer Service Representative<\/strong>, you will:<\/p>\\n<ul>\\n<li>Manage supplier invoices in the internal system<\/li>\\n<li>Enlighten suppliers concerning invoice doubts.<\/li>\\n<li>Answer suppliers through outgoing and incoming calls and emails<\/li>\\n<li>Evaluate the need for escalation<\/li>\\n<li>Put suppliers in contact with the client in case of necessity<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in French (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have strong analytical and problem-solving skills.<\/li>\\n<li>Have proficiency in Excel and good communication skills<\/li>\\n<li>Are autonomous and able to ensure end-to-end delivery of cases.<\/li>\\n<li>Are responsible, flexible, dynamic, and resilient.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-338\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-16T11:26:21.462+01:00\",\"created_at\":\"2026-04-21T12:42:37.290+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1898\",\"campaign_id\":\"337\",\"campaign_title\":\"Accor Hotel \/ French \/ BM \/ Lisbon \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9(e) de client\u00e8le (francophone) \u2013 Groupe h\u00f4telier\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Tu es &agrave; la recherche de la prochaine &eacute;tape ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues &mdash; celles que tu utilises tous les jours &mdash; &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Et nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que <em>\\\"World's Best Workplaces\\\"<\/em>, <em>\\\"Best Companies for Career Growth\\\"<\/em> et <em>\\\"Best Company Culture\\\"<\/em>, ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que <strong>Conseiller Client &agrave; Lisbonne, Portugal (sur site)<\/strong>, tu veilleras &agrave; ce que les objectifs de performance soient atteints dans toutes les op&eacute;rations. Tu contribueras &eacute;galement &agrave; r&eacute;pondre aux attentes de nos clients en mati&egrave;re d&rsquo;excellence op&eacute;rationnelle : des objectifs &eacute;lev&eacute;s en termes de qualit&eacute;, d&rsquo;efficacit&eacute; et d&rsquo;am&eacute;lioration du parcours client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel d&rsquo;&eacute;volution professionnelle et personnelle. En effet, environ 80 % de nos managers et dirigeants sont issus de promotions internes ! C&rsquo;est pourquoi nous proposons une gamme de programmes GRATUITS d&rsquo;apprentissage et de d&eacute;veloppement du leadership, con&ccedil;us pour te mettre sur la voie de la carri&egrave;re que tu as toujours imagin&eacute;e.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Conseiller Client, tu vas :<\/p>\\n<ul>\\n<li>G&eacute;rer les factures fournisseurs dans le syst&egrave;me interne<\/li>\\n<li>Accompagner les fournisseurs et r&eacute;pondre &agrave; leurs questions concernant les factures<\/li>\\n<li>R&eacute;pondre aux fournisseurs via appels entrants et sortants ainsi que par email<\/li>\\n<li>&Eacute;valuer la n&eacute;cessit&eacute; d&rsquo;escalader certaines situations<\/li>\\n<li>Mettre les fournisseurs en relation avec le client si n&eacute;cessaire<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T&rsquo;as un niveau courant en fran&ccedil;ais (C1), &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral<\/li>\\n<li>T&rsquo;as un bon niveau d&rsquo;anglais (B2), &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral<\/li>\\n<li>T&rsquo;as de solides comp&eacute;tences analytiques et en r&eacute;solution de probl&egrave;mes<\/li>\\n<li>T&rsquo;es &agrave; l&rsquo;aise avec Excel et tu as de bonnes comp&eacute;tences en communication<\/li>\\n<li>T&rsquo;es autonome et capable de g&eacute;rer les dossiers de bout en bout<\/li>\\n<li>T&rsquo;es responsable, flexible, dynamique et r&eacute;silient(e)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Si tu penses ne pas cocher toutes les cases, nous t&rsquo;encourageons quand m&ecirc;me &agrave; postuler. Nous ferons de notre mieux pour te proposer le poste qui te correspond, que ce soit celui-ci ou un autre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous t&rsquo;offrons des avantages qui s&rsquo;adaptent &agrave; ton style de vie :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif (fixe + bonus suppl&eacute;mentaires)<\/li>\\n<li>Localisation centrale &agrave; Lisbonne, Portugal<\/li>\\n<li>Possibilit&eacute;s de bonus de parrainage (Bring-a-Friend)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l&rsquo;entreprise et le projet<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;couvre la meilleure version de toi-m&ecirc;me !<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale dans ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd&rsquo;hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde consid&egrave;rent Concentrix comme leur <em>employeur de choix<\/em>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l&rsquo;&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Nous sommes fiers d&rsquo;&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l&rsquo;&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des opportunit&eacute;s &eacute;gales &agrave; tous les candidats et &agrave; garantir un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont bas&eacute;es sur les besoins de l&rsquo;entreprise, les exigences du poste et les qualifications professionnelles, sans distinction de race, d&rsquo;&acirc;ge, d&rsquo;identit&eacute; de genre, d&rsquo;orientation sexuelle, de religion, d&rsquo;origine ethnique, de situation familiale, d&rsquo;origine nationale, de handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois en vigueur.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"PT-337\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-21T00:59:04.822+01:00\",\"created_at\":\"2026-04-21T12:38:30.477+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1899\",\"campaign_id\":\"336\",\"campaign_title\":\"Block \/ French \/ BM \/ Lisbon \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9(e) de service (francophone) - Services Cash App\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Tu es &agrave; la recherche de la prochaine &eacute;tape ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues &mdash; celles que tu utilises tous les jours &mdash; &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Et nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que <em>\\\"World's Best Workplaces\\\"<\/em>, <em>\\\"Best Companies for Career Growth\\\"<\/em> et <em>\\\"Best Company Culture\\\"<\/em>, ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que <strong>Conseiller Client &agrave; Lisbonne, Portugal (sur site)<\/strong>, tu veilleras &agrave; ce que les objectifs de performance soient atteints dans toutes les op&eacute;rations. Tu contribueras &eacute;galement &agrave; r&eacute;pondre aux attentes de nos clients en mati&egrave;re d&rsquo;excellence op&eacute;rationnelle : des objectifs &eacute;lev&eacute;s en termes de qualit&eacute;, d&rsquo;efficacit&eacute; et d&rsquo;am&eacute;lioration du parcours client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel d&rsquo;&eacute;volution professionnelle et personnelle. En effet, environ 80 % de nos managers et dirigeants sont issus de promotions internes ! C&rsquo;est pourquoi nous proposons une gamme de programmes GRATUITS d&rsquo;apprentissage et de d&eacute;veloppement du leadership, con&ccedil;us pour te mettre sur la voie de la carri&egrave;re que tu as toujours imagin&eacute;e.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Conseiller Client, tu vas :<\/p>\\n<ul>\\n<li>Fournir une assistance via t&eacute;l&eacute;phone, email, chat ou r&eacute;seaux sociaux<\/li>\\n<li>R&eacute;pondre aux questions concernant les fonctionnalit&eacute;s, l&rsquo;utilisation et la configuration des comptes<\/li>\\n<li>Aider les clients &agrave; r&eacute;soudre des probl&egrave;mes techniques li&eacute;s &agrave; l&rsquo;application, comme des erreurs de connexion ou des retards de paiement<\/li>\\n<li>Accompagner les utilisateurs dans la cr&eacute;ation de leur compte ou le processus de v&eacute;rification d&rsquo;identit&eacute;<\/li>\\n<li>Garantir une exp&eacute;rience client positive en faisant preuve d&rsquo;empathie et de professionnalisme<\/li>\\n<li>Escalader les demandes non r&eacute;solues ou complexes vers les &eacute;quipes techniques ou de niveau sup&eacute;rieur<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T&rsquo;as un niveau &eacute;lev&eacute; de fran&ccedil;ais (&eacute;crit et oral) et tu es fluent en anglais (C1)<\/li>\\n<li>T&rsquo;as de solides comp&eacute;tences analytiques et de r&eacute;solution de probl&egrave;mes pour traiter efficacement les demandes clients<\/li>\\n<li>T&rsquo;es &agrave; l&rsquo;aise avec les applications mobiles, les paiements digitaux et les plateformes en ligne<\/li>\\n<li>T&rsquo;as la capacit&eacute; de bien comprendre les besoins des clients et de proposer des solutions adapt&eacute;es<\/li>\\n<li>Une premi&egrave;re exp&eacute;rience en service client, support ou en centre de contact est un plus<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas cocher toutes les cases, nous t&rsquo;encourageons quand m&ecirc;me &agrave; postuler. Nous ferons de notre mieux pour te proposer le poste qui te correspond, que ce soit celui-ci ou un autre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous t&rsquo;offrons des avantages qui s&rsquo;adaptent &agrave; ton style de vie :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif (fixe + bonus suppl&eacute;mentaires)<\/li>\\n<li>Localisation centrale &agrave; Lisbonne, Portugal<\/li>\\n<li>Possibilit&eacute;s de bonus de parrainage (Bring-a-Friend)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l&rsquo;entreprise et le projet<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;couvre la meilleure version de toi-m&ecirc;me !<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale dans ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd&rsquo;hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde consid&egrave;rent Concentrix comme leur <em>employeur de choix<\/em>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l&rsquo;&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Nous sommes fiers d&rsquo;&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l&rsquo;&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des opportunit&eacute;s &eacute;gales &agrave; tous les candidats et &agrave; garantir un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont bas&eacute;es sur les besoins de l&rsquo;entreprise, les exigences du poste et les qualifications professionnelles, sans distinction de race, d&rsquo;&acirc;ge, d&rsquo;identit&eacute; de genre, d&rsquo;orientation sexuelle, de religion, d&rsquo;origine ethnique, de situation familiale, d&rsquo;origine nationale, de handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois en vigueur.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"PT-336\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-15T00:59:05.789+01:00\",\"created_at\":\"2026-04-21T12:24:09.491+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1900\",\"campaign_id\":\"333\",\"campaign_title\":\"ByteDance GEC - RCS \/ French \/ BM \/ Lisbon \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9(e) de client\u00e8le (francophone) \u2013 E-Commerce Global\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Tu es &agrave; la recherche de la prochaine &eacute;tape ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues &mdash; celles que tu utilises tous les jours &mdash; &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Et nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que <em>\\\"World's Best Workplaces\\\"<\/em>, <em>\\\"Best Companies for Career Growth\\\"<\/em> et <em>\\\"Best Company Culture\\\"<\/em>, ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que <strong>Conseiller Client &agrave; Lisbonne, Portugal (sur site)<\/strong>, tu veilleras &agrave; ce que les objectifs de performance soient atteints dans toutes les op&eacute;rations. Tu contribueras &eacute;galement &agrave; r&eacute;pondre aux attentes de nos clients en mati&egrave;re d&rsquo;excellence op&eacute;rationnelle : des objectifs &eacute;lev&eacute;s en termes de qualit&eacute;, d&rsquo;efficacit&eacute; et d&rsquo;am&eacute;lioration du parcours client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel d&rsquo;&eacute;volution professionnelle et personnelle. En effet, environ 80 % de nos managers et dirigeants sont issus de promotions internes ! C&rsquo;est pourquoi nous proposons une gamme de programmes GRATUITS d&rsquo;apprentissage et de d&eacute;veloppement du leadership, con&ccedil;us pour te mettre sur la voie de la carri&egrave;re que tu as toujours imagin&eacute;e.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Conseiller Client, tu vas :<\/p>\\n<ul>\\n<li>Enqu&ecirc;ter et r&eacute;soudre les probl&egrave;mes signal&eacute;s par les acheteurs\/vendeurs\/clients\/cr&eacute;ateurs, notamment en v&eacute;rifiant le statut des commandes et de la logistique<\/li>\\n<li>Examiner les probl&egrave;mes signal&eacute;s dans les d&eacute;lais convenus et selon les standards de qualit&eacute; d&eacute;finis<\/li>\\n<li>Escalader les incidents aupr&egrave;s du client conform&eacute;ment aux accords (MSA) et &agrave; la base de connaissances (SOW)<\/li>\\n<li>Contribuer &agrave; la satisfaction globale des clients en assurant la qualit&eacute; du service tout au long du parcours, avec des mises &agrave; jour r&eacute;guli&egrave;res aux diff&eacute;rents points de contact<\/li>\\n<li>Veiller au respect des niveaux de service sur tous les canaux et atteindre une productivit&eacute; optimale, tout en r&eacute;duisant les d&eacute;lais de r&eacute;solution pour le client final<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T&rsquo;as un niveau courant en fran&ccedil;ais (C1), &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral<\/li>\\n<li>T&rsquo;as un bon niveau d&rsquo;anglais (B2), &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral<\/li>\\n<li>T&rsquo;as au minimum un dipl&ocirc;me de l&rsquo;enseignement sup&eacute;rieur ou &eacute;quivalent<\/li>\\n<li>T&rsquo;as une bonne compr&eacute;hension du e-commerce<\/li>\\n<li>T&rsquo;as de l&rsquo;exp&eacute;rience en centre de contact (voix et non-voix) et dans le secteur des services<\/li>\\n<li>T&rsquo;es disponible pour travailler en horaires rotatifs 24\/7<\/li>\\n<li>T&rsquo;as la capacit&eacute; de travailler aussi bien en &eacute;quipe qu&rsquo;en autonomie<\/li>\\n<li>T&rsquo;es &agrave; l&rsquo;aise avec l&rsquo;utilisation des r&eacute;seaux sociaux et tu as une compr&eacute;hension de base de la publicit&eacute; digitale<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas cocher toutes les cases, nous t&rsquo;encourageons quand m&ecirc;me &agrave; postuler. Nous ferons de notre mieux pour te proposer le poste qui te correspond, que ce soit celui-ci ou un autre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous t&rsquo;offrons des avantages qui s&rsquo;adaptent &agrave; ton style de vie :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif (fixe + bonus suppl&eacute;mentaires)<\/li>\\n<li>Localisation centrale &agrave; Lisbonne, Portugal<\/li>\\n<li>Possibilit&eacute;s de bonus de parrainage (Bring-a-Friend)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l&rsquo;entreprise et le projet<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;couvre la meilleure version de toi-m&ecirc;me !<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale dans ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd&rsquo;hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde consid&egrave;rent Concentrix comme leur <em>employeur de choix<\/em>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l&rsquo;&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Nous sommes fiers d&rsquo;&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l&rsquo;&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des opportunit&eacute;s &eacute;gales &agrave; tous les candidats et &agrave; garantir un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont bas&eacute;es sur les besoins de l&rsquo;entreprise, les exigences du poste et les qualifications professionnelles, sans distinction de race, d&rsquo;&acirc;ge, d&rsquo;identit&eacute; de genre, d&rsquo;orientation sexuelle, de religion, d&rsquo;origine ethnique, de situation familiale, d&rsquo;origine nationale, de handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois en vigueur.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"PT-333\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-12T00:59:03.357+01:00\",\"created_at\":\"2026-04-21T11:43:11.649+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1901\",\"campaign_id\":\"332\",\"campaign_title\":\"ByteDance GEC - MOD \/ French \/ BM \/ Lisbon \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Mod\u00e9rateur de contenu (francophone) . E-Commerce Global\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Tu es &agrave; la recherche de la prochaine &eacute;tape ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues &mdash; celles que tu utilises tous les jours &mdash; &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Et nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que <em>\\\"World's Best Workplaces\\\"<\/em>, <em>\\\"Best Companies for Career Growth\\\"<\/em> et <em>\\\"Best Company Culture\\\"<\/em>, ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que <strong>Mod&eacute;rateur de contenu <\/strong><strong>&agrave; Lisbonne, Portugal (sur site)<\/strong>, tu veilleras &agrave; ce que les objectifs de performance soient atteints dans toutes les op&eacute;rations. Tu contribueras &eacute;galement &agrave; r&eacute;pondre aux attentes de nos clients en mati&egrave;re d&rsquo;excellence op&eacute;rationnelle : des objectifs &eacute;lev&eacute;s en termes de qualit&eacute;, d&rsquo;efficacit&eacute; et d&rsquo;am&eacute;lioration du parcours client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel d&rsquo;&eacute;volution professionnelle et personnelle. En effet, environ 80 % de nos managers et dirigeants sont issus de promotions internes ! C&rsquo;est pourquoi nous proposons une gamme de programmes GRATUITS d&rsquo;apprentissage et de d&eacute;veloppement du leadership, con&ccedil;us pour te mettre sur la voie de la carri&egrave;re que tu as toujours imagin&eacute;e.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Mod&eacute;rateur de contenu, tu vas :<\/p>\\n<ul>\\n<li>Examiner les contenus dans le respect des d&eacute;lais (SLA) et des standards de qualit&eacute; d&eacute;finis<\/li>\\n<li>Analyser les signalements dans les d&eacute;lais impartis tout en respectant les standards de qualit&eacute;<\/li>\\n<li>Escalader les probl&eacute;matiques aupr&egrave;s du client conform&eacute;ment aux accords (MSA) et &agrave; la base de connaissances<\/li>\\n<li>Surveiller le comportement des utilisateurs et faire appliquer les politiques de mani&egrave;re efficace<\/li>\\n<li>Appliquer les guidelines de fa&ccedil;on coh&eacute;rente sur diff&eacute;rents types de contenus<\/li>\\n<li>G&eacute;rer des sujets sensibles de mani&egrave;re autonome tout en respectant les standards de la plateforme<\/li>\\n<li>Maintenir la confidentialit&eacute; et le professionnalisme dans toutes les interactions<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T&rsquo;as un niveau courant en fran&ccedil;ais (C1), &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral<\/li>\\n<li>T&rsquo;as un bon niveau d&rsquo;anglais (B2), &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral<\/li>\\n<li>T&rsquo;as au minimum un dipl&ocirc;me de l&rsquo;enseignement sup&eacute;rieur ou &eacute;quivalent<\/li>\\n<li>T&rsquo;as une bonne compr&eacute;hension du e-commerce<\/li>\\n<li>T&rsquo;as une exp&eacute;rience dans le secteur de la mod&eacute;ration de contenu<\/li>\\n<li>T&rsquo;es disponible pour travailler en horaires rotatifs 24\/7<\/li>\\n<li>T&rsquo;as de solides comp&eacute;tences en mod&eacute;ration et une capacit&eacute; &agrave; prendre des d&eacute;cisions rationnelles avec une bonne connaissance du march&eacute; local<\/li>\\n<li>T&rsquo;es &agrave; l&rsquo;aise avec l&rsquo;utilisation des r&eacute;seaux sociaux et tu as une compr&eacute;hension de base de la publicit&eacute; digitale<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas cocher toutes les cases, nous t&rsquo;encourageons quand m&ecirc;me &agrave; postuler. Nous ferons de notre mieux pour te proposer le poste qui te correspond, que ce soit celui-ci ou un autre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous t&rsquo;offrons des avantages qui s&rsquo;adaptent &agrave; ton style de vie :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif (fixe + bonus suppl&eacute;mentaires)<\/li>\\n<li>Localisation centrale &agrave; Lisbonne, Portugal<\/li>\\n<li>Possibilit&eacute;s de bonus de parrainage (Bring-a-Friend)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l&rsquo;entreprise et le projet<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;couvre la meilleure version de toi-m&ecirc;me !<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale dans ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd&rsquo;hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde consid&egrave;rent Concentrix comme leur <em>employeur de choix<\/em>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l&rsquo;&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Nous sommes fiers d&rsquo;&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l&rsquo;&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des opportunit&eacute;s &eacute;gales &agrave; tous les candidats et &agrave; garantir un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont bas&eacute;es sur les besoins de l&rsquo;entreprise, les exigences du poste et les qualifications professionnelles, sans distinction de race, d&rsquo;&acirc;ge, d&rsquo;identit&eacute; de genre, d&rsquo;orientation sexuelle, de religion, d&rsquo;origine ethnique, de situation familiale, d&rsquo;origine nationale, de handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois en vigueur.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"PT-332\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T00:59:04.546+01:00\",\"created_at\":\"2026-04-21T11:31:59.840+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1902\",\"campaign_id\":\"331\",\"campaign_title\":\" GoogleDSCC \/ French \/ BM \/ Lisbon \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9(e) de client\u00e8le (francophone) - Moteur de recherche\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Tu es &agrave; la recherche de la prochaine &eacute;tape ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues &mdash; celles que tu utilises tous les jours &mdash; &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Et nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que <em>\\\"World's Best Workplaces\\\"<\/em>, <em>\\\"Best Companies for Career Growth\\\"<\/em> et <em>\\\"Best Company Culture\\\"<\/em>, ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que <strong>Conseiller Client &agrave; Lisbonne, Portugal (sur site)<\/strong>, tu veilleras &agrave; ce que les objectifs de performance soient atteints dans toutes les op&eacute;rations. Tu contribueras &eacute;galement &agrave; r&eacute;pondre aux attentes de nos clients en mati&egrave;re d&rsquo;excellence op&eacute;rationnelle : des objectifs &eacute;lev&eacute;s en termes de qualit&eacute;, d&rsquo;efficacit&eacute; et d&rsquo;am&eacute;lioration du parcours client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel d&rsquo;&eacute;volution professionnelle et personnelle. En effet, environ 80 % de nos managers et dirigeants sont issus de promotions internes ! C&rsquo;est pourquoi nous proposons une gamme de programmes GRATUITS d&rsquo;apprentissage et de d&eacute;veloppement du leadership, con&ccedil;us pour te mettre sur la voie de la carri&egrave;re que tu as toujours imagin&eacute;e.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Conseiller Client, tu vas :<\/p>\\n<ul>\\n<li>R&eacute;pondre aux demandes entrantes des clients et documenter les informations pertinentes dans les dossiers<\/li>\\n<li>Assurer une excellente satisfaction client en accompagnant les utilisateurs sur des sujets de pr&eacute;vente, des demandes g&eacute;n&eacute;rales et du support technique via diff&eacute;rents canaux (selon affectation)<\/li>\\n<li>R&eacute;pondre de mani&egrave;re appropri&eacute;e ou escalader les demandes vers des niveaux de support sup&eacute;rieurs, selon les proc&eacute;dures d&eacute;finies<\/li>\\n<li>Collaborer avec d'autres techniciens afin de r&eacute;soudre les incidents ou cl&ocirc;turer correctement les tickets<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T&rsquo;as un niveau &eacute;lev&eacute; de fran&ccedil;ais (&eacute;crit et oral) et un bon niveau d&rsquo;anglais (B2)<\/li>\\n<li>T&rsquo;as d&rsquo;excellentes comp&eacute;tences en communication &eacute;crite et orale, avec la capacit&eacute; de simplifier des concepts techniques pour des utilisateurs non techniques<\/li>\\n<li>T&rsquo;es patient(e) et &agrave; l&rsquo;aise pour accompagner les clients dans la r&eacute;solution de leurs probl&egrave;mes<\/li>\\n<li>Tu te tiens &agrave; jour sur les tendances IT et technologiques<\/li>\\n<li>T&rsquo;es proactif(ve), autonome et tu aimes travailler en &eacute;quipe<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Si tu penses ne pas cocher toutes les cases, nous t&rsquo;encourageons quand m&ecirc;me &agrave; postuler. Nous ferons de notre mieux pour te proposer le poste qui te correspond, que ce soit celui-ci ou un autre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous t&rsquo;offrons des avantages qui s&rsquo;adaptent &agrave; ton style de vie :<\/p>\\n<ul>\\n<li>Contrat &agrave; temps plein avec dur&eacute;e ind&eacute;termin&eacute;e (n&eacute;gociable selon ton exp&eacute;rience et les besoins de notre client)<\/li>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Localisation centrale &agrave; Lisbonne, Portugal<\/li>\\n<li>Possibilit&eacute;s de bonus de parrainage (Bring-a-Friend)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l&rsquo;entreprise et le projet<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;couvre la meilleure version de toi-m&ecirc;me !<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale dans ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd&rsquo;hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde consid&egrave;rent Concentrix comme leur <em>employeur de choix<\/em>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l&rsquo;&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Nous sommes fiers d&rsquo;&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l&rsquo;&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des opportunit&eacute;s &eacute;gales &agrave; tous les candidats et &agrave; garantir un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont bas&eacute;es sur les besoins de l&rsquo;entreprise, les exigences du poste et les qualifications professionnelles, sans distinction de race, d&rsquo;&acirc;ge, d&rsquo;identit&eacute; de genre, d&rsquo;orientation sexuelle, de religion, d&rsquo;origine ethnique, de situation familiale, d&rsquo;origine nationale, de handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois en vigueur.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"PT-331\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-05T00:59:03.498+01:00\",\"created_at\":\"2026-04-21T11:16:04.449+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1903\",\"campaign_id\":\"330\",\"campaign_title\":\" GoogleDSCC \/ French \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (French-speaking) - Search Engine\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to inbound customer requests, documenting relevant case information<\/li>\\n<li>Assure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels (as assigned)<\/li>\\n<li>Respond appropriately or escalate customers to higher tiers of support as defined and documented<\/li>\\n<li>Collaborate with other technicians to resolve or properly close help tickets<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of French (written and oral) and fluent in English (B2)<\/li>\\n<li>Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li>\\n<li>Demonstrate patience when communicating and solving issues<\/li>\\n<li>Keep up with the latest IT and tech-related trends<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-330\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-14T00:59:05.687+01:00\",\"created_at\":\"2026-04-21T10:57:42.565+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1904\",\"campaign_id\":\"329\",\"campaign_title\":\" GoogleDSCC \/ Italian \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Italian-speaking) - Search Engine\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to inbound customer requests, documenting relevant case information<\/li>\\n<li>Assure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels (as assigned)<\/li>\\n<li>Respond appropriately or escalate customers to higher tiers of support as defined and documented<\/li>\\n<li>Collaborate with other technicians to resolve or properly close help tickets<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Italian (written and oral) and fluent in English (B2)<\/li>\\n<li>Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li>\\n<li>Demonstrate patience when communicating and solving issues<\/li>\\n<li>Keep up with the latest IT and tech-related trends<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-329\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-15T15:51:18.815+01:00\",\"created_at\":\"2026-04-21T10:33:09.749+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"161\",\"campaign_id\":\"760\",\"campaign_title\":\"Mondelez\/ Portuguese\/ WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor with Native level of Portuguese\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Fantastic opportunities working with the world's leading snack brand!<\/p>\\n<p>Concentrix collaborates with the world&rsquo;s leading snack manufacturer, which holds leading market shares in every category in which it competes, and maintains the No. 1 position globally in biscuits, chocolate, and candy. You will be the first point of contact, taking calls, responding to emails, and addressing web enquiries from consumers. You will have your customer service radar switched on and be ready to showcase your excellent communication skills, providing each customer with a professional and detailed response. In this role, you will provide support for a variety of brands and be required to remain knowledgeable on all brands and products, as well as maintain up-to-date knowledge on all the processes to support our consumers<br \/>&nbsp;<\/p>\\n<p><strong>Want your weekends free? Not a problem!<\/strong><br \/><strong>Our lines are open 10:00 am-7:00 pm Monday to Friday to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong>What do you need?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exceptionally customer-focused<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to communicate fluently in Portuguese, both in verbal and written communication styles, and understand the market-specific dialects or accents<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deep and firm understanding of consumer culture in the French market<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>All training will be completed in English, so an advanced level of the language is required.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Computer-literate and able to navigate around a computer system<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Committed to resolving customer queries in line with corporate values and brand image, with a solution-driven mindset<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good telephone manner and strong understanding of social media channels, and familiarity with social communication best practices<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent soft skills, particularly in:<\/p>\\n<\/li>\\n<\/ul>\\n<ul style=\\\"list-style-type: circle;\\\">\\n<li>Demonstrating empathy<\/li>\\n<li>Active listening skills<\/li>\\n<li>Communicating clearly<\/li>\\n<li>Providing concise and accurate next steps<\/li>\\n<li>Building rapport with frustrated consumers<\/li>\\n<li>Remaining calm in stressful scenarios<\/li>\\n<\/ul>\\n<p><br \/><strong>What do we offer?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with working shifts between 10:00 a.m. &ndash; 19:00 p.m., Monday &ndash; Friday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Start date - 15th June<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work from home<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits include Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-760\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T14:21:06.360+03:00\",\"created_at\":\"2026-04-21T10:20:43.823+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1173\",\"campaign_id\":\"17556\",\"campaign_title\":\"Associate, Operations Support R1724086\",\"campaign_type\":\"job_application\",\"job_title\":\"Support d'\u00c9quipe  F\/H\",\"street\":\"FRA Boulogne-Billancourt - 32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\",\"address\":\"FRA Boulogne-Billancourt - 32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\",\"city\":\"Boulogne-Billancourt\",\"state\":null,\"postal_code\":\"92100\",\"region\":null,\"country\":\"France\",\"short_description\":\"\",\"long_description\":\"<div><div>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019innovation et au d\u00e9veloppement de la sant\u00e9 ! &#x1f31f;<\/div><div>Qui sommes-nous ?<\/div><div><\/div><div>Concentrix\u00a0est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/div><div>Depuis 2000, Concentrix Medica\u00a0et Patientys By Concentrix \u00a0filiale sant\u00e9 de Concentrix, propose des solutions op\u00e9rationnelles dans la prise en charge globale du cycle de vie des produits sant\u00e9. Nos \u00e9quipes, compos\u00e9es de 400 collaborateurs engag\u00e9s, accompagnent les grands acteurs de la sant\u00e9 : laboratoires pharmaceutiques, h\u00f4pitaux, pouvoirs publics et professionnels de sant\u00e9.<\/div><div>Reconnue pour son expertise et son impact dans le secteur de la sant\u00e9, Concentrix Medica\u00a0est une entreprise inclusive et handi-accueillante.<\/div><div><\/div><div><b>Votre mission en tant que Support d&#39;\u00c9quipe\u00a0<\/b><\/div><ul><li><div>Assurer le lien quotidien entre les \u00e9quipes terrain et le\/la manager ;<\/div><\/li><li><div>Contribuer \u00e0 la planification des activit\u00e9s et \u00e0 la r\u00e9partition des ressources ;<\/div><\/li><li><div>Participer \u00e0 la mise \u00e0 jour des proc\u00e9dures et outils de suivi ;<\/div><\/li><li><div>Veiller \u00e0 la qualit\u00e9 des \u00e9changes avec les professionnels de sant\u00e9 ;<\/div><\/li><li><div>Assurer un soutien administratif (reporting, gestion des plannings, suivi des indicateurs).<\/div><\/li><\/ul><div><\/div><div><b>Le profil recherch\u00e9<\/b><\/div><ul><li><div>Formation Bac &#43;2 (BTS, DUT ou \u00e9quivalent) en assistanat ou gestion ;<\/div><\/li><li><div>\u00a0Premi\u00e8re exp\u00e9rience en support administratif ou coordination (secteur sant\u00e9 appr\u00e9ci\u00e9, non obligatoire) ;<\/div><\/li><li><div>\u00a0Bonne ma\u00eetrise des outils bureautiques (Excel, Outlook), \u00e0 l\u2019aise avec le suivi de donn\u00e9es (KPI, tableaux de bord)<\/div><\/li><li><div>Rigueur, sens de l\u2019organisation et capacit\u00e9 \u00e0 prioriser<\/div><\/li><li><div>Bon relationnel, sens du service et respect de la confidentialit\u00e9 ;<\/div><\/li><li><div>Capacit\u00e9 \u00e0 travailler en \u00e9quipe et en appui d\u2019un superviseur<\/div><\/li><\/ul><div><\/div><div><b>Ce que nous vous offrons<\/b><\/div><div><\/div><div>Chez Patientys By Concentrix, nous valorisons nos talents et leur offrons des conditions attractives<\/div><div><\/div><div><b>R\u00e9mun\u00e9ration et avantages<\/b><\/div><ul><li><div>Un contrat CDI<\/div><\/li><li><div>26 500 \u20ac brut\/an en fixe.<\/div><\/li><li><div>2 000\u20ac brut\/an en variable (vers\u00e9e semestrielle).<\/div><\/li><li><div>Une mutuelle d\u2019entreprise.<\/div><\/li><li><div>Titre restaurant<\/div><\/li><li><div>T\u00e9l\u00e9travail partiel apr\u00e8s une dur\u00e9e d&#39;int\u00e9gration.<\/div><\/li><\/ul><div><\/div><div>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ?\u00a0Rejoignez Patientys by Concentrix\u00a0et Concentrix Medica\u00a0pour faire la diff\u00e9rence dans le secteur de la sant\u00e9 ! 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer<\/p>\\n<p>journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist viewers through phone and\/or chat regarding&nbsp;their inquiries&nbsp;<\/li>\\n<li>Provide account and application support to viewers namely concerning software functionality<\/li>\\n<li>Provide technical support and troubleshooting&nbsp;of system configurations and network settings&nbsp;<\/li>\\n<li>Provide accurate and real-time&nbsp;answers to viewers&rsquo;&nbsp;inquiries&nbsp;Contribute to creating brand engagement for our Clients<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of French and English (oral and written)<\/li>\\n<li>Are passionate about the entertainment and media&nbsp;industry<\/li>\\n<li>Demonstrate excellent communication skills coupled with empathy and&nbsp;team spirit<\/li>\\n<li>Are familiar with digital streaming services and devices&nbsp;<\/li>\\n<li>Have a positive and can-do attitude<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative in Lisbon, Portugal (Remote)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer<\/p>\\n<p>journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist viewers through phone and\/or chat regarding&nbsp;their inquiries&nbsp;<\/li>\\n<li>Provide account and application support to viewers namely concerning software functionality<\/li>\\n<li>Provide technical support and troubleshooting&nbsp;of system configurations and network settings&nbsp;<\/li>\\n<li>Provide accurate and real-time&nbsp;answers to viewers&rsquo;&nbsp;inquiries&nbsp;Contribute to creating brand engagement for our Clients<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Italian and English (oral and written)<\/li>\\n<li>Are passionate about the entertainment and media&nbsp;industry<\/li>\\n<li>Demonstrate excellent communication skills coupled with empathy and&nbsp;team spirit<\/li>\\n<li>Are familiar with digital streaming services and devices&nbsp;<\/li>\\n<li>Have a positive and can-do attitude<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Remote in Lisbon area, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-323\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-05T00:59:03.466+01:00\",\"created_at\":\"2026-04-20T16:30:22.588+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1907\",\"campaign_id\":\"322\",\"campaign_title\":\"Chubb \/ Italian \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Italian-speaking) - Insurance Company\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Receive telephone calls or chats from clients wishing to obtain various types of information concerning their insurance policy<\/li>\\n<li>Depending on the case, the request will be processed via a transaction in our client policy administration system, and\/or by the writing and sending of replies to letters\/emails, information, contract documents, etc., to the insured.<\/li>\\n<li>Do indexation &amp; electronic archiving in our document management tool.<\/li>\\n<li>Manage policy change requests, updating payment details<\/li>\\n<li>Make claims and cancel requests<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Italian (C2) and fluent in English (B2)<\/li>\\n<li>Have previous customer experience is a plus<\/li>\\n<li>Have excellent verbal and writing skills coupled with a formal and diplomatic stance<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! 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We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-321\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-15T00:59:05.732+01:00\",\"created_at\":\"2026-04-20T16:26:08.093+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1909\",\"campaign_id\":\"320\",\"campaign_title\":\"ByteDance GEC - RCS \/ French \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (French-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! 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We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-320\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-14T00:59:05.674+01:00\",\"created_at\":\"2026-04-20T16:23:21.902+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1910\",\"campaign_id\":\"319\",\"campaign_title\":\"ByteDance GEC - RCS \/ Italian \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Italian-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! 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Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Turkish.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Act as they key technical expert for solution assessment execution<\/li>\\n<li>&nbsp;Support customers run 1st party and\/or 3rd party ISV assessment tools as per tool portfolio of the WW Solution Assessment program<\/li>\\n<li>Prepare technical insights and key scenarios required to drive the right technical and business solution outcomes<\/li>\\n<li>Scope the technical and security design for customer solutions, select optimal migration paths for the customer, build consumption plans<\/li>\\n<li>Confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought<\/li>\\n<li>Alignment and handover of the migration plan to migration partner or account team<\/li>\\n<li>Meet and exceed the monthly targets for number of solution assessment to be delivered<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Candidates must have 5-8 years of practical experience in solution sales and\/or pre-sales.<\/li>\\n<li>Azure knowledge is highly preferable.<\/li>\\n<li>Education and Knowledge: Required:&nbsp; Bachelor&rsquo;s Degree (B.S.\/B.A.) or equivalent experience. 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More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-516\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T17:49:00.043+03:00\",\"created_at\":\"2026-04-17T15:33:36.378+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTY?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"239\",\"campaign_id\":\"514\",\"campaign_title\":\"Turkish | MSFTV Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Assesment Specialist - Turkish Speaking \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Turkish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Turkish.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>The successful candidate is an experienced pre-sales \/ sales professional<\/li>\\n<li>Act as the key expert for solution assessment framework and process&nbsp;<\/li>\\n<li>Able to qualify solution assessment opportunities, handover to Technical team for execution and position partners in the overall sales process.<\/li>\\n<li>Understanding of cloud concept knowledge and Level 100 Azure knowledge (Or Level 100 MW or Level 100 D365)<\/li>\\n<li>Able to present Solution Assessment report and migration plan and drive cloud Economics discussion with customers<\/li>\\n<li>Orchestration and alignment between the stakeholders (Account Executive, Solution Assessment Technical specialist, partners...)<\/li>\\n<li>Meet and exceed the monthly targets for number of solution assessment to be executed<\/li>\\n<li>Engaging with account teams &amp; partners to drive the Solution Assessment engagement strategy and execution with a balanced approach that delivers value to customers. VSAS will engage with the Subsidiary sales teams to help support customers&rsquo; cloud migration initiatives and provide pointed consulting on the value of Microsoft cloud platforms and outline datacenter, biz apps and modern workplace migration opportunities and scenarios. The primary delivery approach for Solution Assessment is with and our clients capable partner community.&nbsp;<\/li>\\n<li>Role related tool usage&nbsp; &amp; sales excellence( Oneask approvals &amp; reviews, UAT, MSX&nbsp; request &amp; case management, &nbsp;&nbsp; managing ISV tool requests)<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Candidates must have 5-8 years of practical experience in solution sales and\/or pre-sales.<\/li>\\n<li>Azure knowledge is highly preferable.<\/li>\\n<li>Education and Knowledge: Required:&nbsp; Bachelor&rsquo;s Degree (B.S.\/B.A.) or equivalent experience. Preferred:&nbsp; MBA or master&rsquo;s degree in IT, Communications, or Marketing, and formal training in project management<\/li>\\n<li>Fluent in\u202f <strong>Turkish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-514\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T17:48:59.961+03:00\",\"created_at\":\"2026-04-17T15:21:02.091+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"240\",\"campaign_id\":\"513\",\"campaign_title\":\"Polish | MSFTV Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Assesment Specialist - Polish Speaking \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Polish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Polish.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>The successful candidate is an experienced pre-sales \/ sales professional<\/li>\\n<li>Act as the key expert for solution assessment framework and process&nbsp;<\/li>\\n<li>Able to qualify solution assessment opportunities, handover to Technical team for execution and position partners in the overall sales process.<\/li>\\n<li>Understanding of cloud concept knowledge and Level 100 Azure knowledge (Or Level 100 MW or Level 100 D365)<\/li>\\n<li>Able to present Solution Assessment report and migration plan and drive cloud Economics discussion with customers<\/li>\\n<li>Orchestration and alignment between the stakeholders (Account Executive, Solution Assessment Technical specialist, partners...)<\/li>\\n<li>Meet and exceed the monthly targets for number of solution assessment to be executed<\/li>\\n<li>Engaging with account teams &amp; partners to drive the Solution Assessment engagement strategy and execution with a balanced approach that delivers value to customers. VSAS will engage with the Subsidiary sales teams to help support customers&rsquo; cloud migration initiatives and provide pointed consulting on the value of Microsoft cloud platforms and outline datacenter, biz apps and modern workplace migration opportunities and scenarios. The primary delivery approach for Solution Assessment is with and our clients capable partner community.&nbsp;<\/li>\\n<li>Role related tool usage&nbsp; &amp; sales excellence( Oneask approvals &amp; reviews, UAT, MSX&nbsp; request &amp; case management, &nbsp;&nbsp; managing ISV tool requests)<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Candidates must have 5-8 years of practical experience in solution sales and\/or pre-sales.<\/li>\\n<li>Azure knowledge is highly preferable.<\/li>\\n<li>Education and Knowledge: Required:&nbsp; Bachelor&rsquo;s Degree (B.S.\/B.A.) or equivalent experience. Preferred:&nbsp; MBA or master&rsquo;s degree in IT, Communications, or Marketing, and formal training in project management<\/li>\\n<li>Fluent in\u202f <strong>Polish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-513\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T17:48:59.920+03:00\",\"created_at\":\"2026-04-17T15:14:40.527+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTM?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"518\",\"campaign_id\":\"156\",\"campaign_title\":\"Tetovo\/1u1\/German\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater:in in Tetovo - Telekommunikationsanbieter\",\"street\":\"MKD Tetovo - 4384\/6 Address Str VS Bato no bb\",\"address\":\"MKD Tetovo - 4384\/6 Address Str VS Bato no bb\",\"city\":\"Tetovo\",\"state\":\"Municipality of Tetovo\",\"postal_code\":\"1200\",\"region\":null,\"country\":\"North Macedonia\",\"short_description\":\"M\u00f6chtest Du f\u00fcr weltbekannte Marken arbeiten und t\u00e4glich mit Nutzern aus der ganzen Welt kommunizieren? Dann ist unser Unternehmen Deine n\u00e4chste Karrierestation. Gemeinsam mit unserem Team bieten wir nicht nur M\u00f6glichkeiten zur beruflichen Weiterentwicklung, sondern auch jede Menge Spa\u00df und Teambuilding-Aktivit\u00e4ten.\",\"long_description\":\"<h2>&nbsp;<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Dein Profil<\/strong><\/h2>\\n<ul>\\n<li>Du sprichst aktiv Deutsch (in Wort und Schrift)<\/li>\\n<li>Du verf&uuml;gst &uuml;ber ausgezeichnete Kommunikationsf&auml;higkeiten<\/li>\\n<li>Du hast Spa&szlig; an Teamarbeit<\/li>\\n<li>Gute PC-Kenntnisse<\/li>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Deine Aufgaben<\/strong><\/h2>\\n<ul>\\n<li>Erster Ansprechpartner f&uuml;r Kundenprobleme<\/li>\\n<li>Ordnungsgem&auml;&szlig;es Eskalieren von Anfragen zur n&auml;chsten Support-Ebene<\/li>\\n<li>Verfolgen und Weiterleiten von Problemen an die richtigen Stellen<\/li>\\n<li>Aktualisieren von Kundendaten<\/li>\\n<li>Den Kunden durch den Probleml&ouml;sungsvorgang f&uuml;hren<\/li>\\n<li>Nachverfolgung beim Kunden, Feedback geben und Probleme bis zur L&ouml;sung begleiten<\/li>\\n<li>Anwenden von exzellenten Kundenservicef&auml;higkeiten und &Uuml;bertreffen von Kundenerwartungen<\/li>\\n<li>Sicherstellen der ordnungsgem&auml;&szlig;en Aufzeichnung, der Dokumentation und des Abschlusses<\/li>\\n<li>Bewahren und Ausbauen von Wissen zu Vorgehensweisen, Produkten und Dienstleistungen im Bereich Mobilfunk.<\/li>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Das bieten wir an<\/strong><\/h2>\\n<ul>\\n<li>Nettogehalt von&nbsp;<strong>52.445 MKD<\/strong><\/li>\\n<li>Unbefristete Arbeitsvertr&auml;ge<\/li>\\n<li>Urlaubsgeld in H&ouml;he von&nbsp;<strong>18.000 MKD<\/strong><\/li>\\n<li>Monatlicher Bonus<\/li>\\n<li>Empfehlungsbonus von&nbsp;<strong>5<\/strong><strong>00 &euro;<\/strong><\/li>\\n<li>Private Krankenversicherung<\/li>\\n<li>Sportmaster, f&uuml;r verschiedene Sport- und Freizeitaktivit&auml;ten<\/li>\\n<li>Teambuilding-Aktivit&auml;ten und weiter Entwicklungsprogramme<\/li>\\n<li>Regelm&auml;&szlig;ige interne Feiern und Veranstaltungen<\/li>\\n<li>M&ouml;glichkeiten f&uuml;r flexible Arbeitszeiten<\/li>\\n<li>M&ouml;glichkeiten f&uuml;r Studierende und Teilzeitarbeit<\/li>\\n<li>Hochmoderne B&uuml;ros<\/li>\\n<li>Kostenloser Kaffee<\/li>\\n<li>Frisches Obst<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Haben wir Deine Aufmerksamkeit erweckt? Willst Du der beste Game-Changer sein?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Bewirb Dich jetzt!<\/strong><\/p>\\n<h2>&nbsp;<\/h2>\\n<h2>&nbsp;<\/h2>\",\"ats_external_id\":\"MK-156\",\"location\":\"Tetovo, Municipality of Tetovo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T00:59:24.358+01:00\",\"created_at\":\"2026-04-17T08:54:19.006+01:00\",\"latitude\":\"42.0062341\",\"longitude\":\"20.9697842\",\"landing_page_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTY?\",\"apply_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"1177\",\"campaign_id\":\"17344\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1721922\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Solution Architect (CSA) \u2013 Exchange Server & Exchange Online\",\"street\":\"EGY Work-at-Home\",\"address\":\"EGY Work-at-Home\",\"city\":\"Cairo\",\"state\":\"Cairo\",\"postal_code\":null,\"region\":null,\"country\":\"Egypt\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Cloud Solution Architect (CSA) \u2013 Exchange Server &amp; Exchange Online<br \/>________________________________________<br \/>Role Overview<br \/>The CSA for Exchange is a customer-facing technical leader responsible for designing, implementing, and optimizing Microsoft Exchange solutions across enterprise environments. This role ensures secure, scalable, and compliant messaging platforms, enabling customers to modernize their infrastructure and adopt Microsoft 365 services effectively.<br \/>________________________________________<br \/>Key Responsibilities<br \/>\u2022\u00a0\u00a0 \u00a0Solution Architecture &amp; Design<br \/>o\u00a0\u00a0 \u00a0Architect hybrid and cloud Exchange solutions, including migrations to Exchange Online.<br \/>o\u00a0\u00a0 \u00a0Integrate Exchange with Microsoft 365 services (Teams, SharePoint, OneDrive) and Azure Active Directory.<br \/>o\u00a0\u00a0 \u00a0Ensure security, compliance, and resiliency in all designs.<br \/>\u2022\u00a0\u00a0 \u00a0Deployment &amp; Optimization<br \/>o\u00a0\u00a0 \u00a0Lead Exchange Server and Exchange Online deployments, upgrades, and health assessments.<br \/>o\u00a0\u00a0 \u00a0Implement retention policies, compliance configurations, and disaster recovery strategies.<br \/>o\u00a0\u00a0 \u00a0Optimize performance and troubleshoot complex messaging issues.<br \/>\u2022\u00a0\u00a0 \u00a0Customer Engagement<br \/>o\u00a0\u00a0 \u00a0Conduct technical workshops, proof-of-concepts, and readiness sessions.<br \/>o\u00a0\u00a0 \u00a0Act as a trusted advisor to technical and business stakeholders.<br \/>o\u00a0\u00a0 \u00a0Align solutions with customer success plans and modernization goals.<br \/>\u2022\u00a0\u00a0 \u00a0Governance &amp; Automation<br \/>o\u00a0\u00a0 \u00a0Implement governance for Exchange Online and hybrid environments.<br \/>o\u00a0\u00a0 \u00a0Use PowerShell scripting and Graph API for automation and management tasks.<br \/>________________________________________<br \/>Required Skills<br \/>\u2022\u00a0\u00a0 \u00a0Deep knowledge of Exchange Server architecture, administration, and migration.<br \/>\u2022\u00a0\u00a0 \u00a0Proficiency in Exchange Online configuration and hybrid deployment.<br \/>\u2022\u00a0\u00a0 \u00a0Strong understanding of Active Directory, Azure AD, and networking 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer &amp; Technical Support Specialist<\/strong> in Porto, Portugal (On-Site), you will be providing customer care and technical assistance for medical devices, ensuring accurate order management and empathetic support to customers across European markets.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of <strong>FREE Learning and Leadership Development programs<\/strong> designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer &amp; Technical Support Specialist, you will:<\/p>\\n<ul>\\n<li>Deliver <strong>technical support and troubleshooting<\/strong> for medical diabetes devices, consumables and accessories.<\/li>\\n<li>Manage <strong>order intake and renewals<\/strong> in compliance with company guidelines.<\/li>\\n<li>Assist customers with <strong>product usage and ordering<\/strong> through multichannel support (calls, email, chat, and SMS).<\/li>\\n<li><strong>Accurately document<\/strong> all customer contacts in English.<\/li>\\n<li>Apply <strong>active listening and empathy<\/strong> to handle sensitive patients and situations.<\/li>\\n<li>Follow defined <strong>procedures and scripts<\/strong> to ensure regulatory and safety standards.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both verbal and written, in <strong>English (C1 minimum)<\/strong><\/li>\\n<li>Can support <strong>more than one market simultaneously<\/strong>.<\/li>\\n<li>Have a <strong>strong customer service orientation<\/strong> with excellent communication skills.<\/li>\\n<li>Possess <strong>problem-solving, prioritization, and organizational skills<\/strong>.<\/li>\\n<li>Stay <strong>calm under stress<\/strong> and adapt quickly to change.<\/li>\\n<li>Have the <strong>patience and good temper<\/strong> to handle disputes and emergencies.<\/li>\\n<li>Apply <strong>active listening and empathy<\/strong> to resolve client issues.<\/li>\\n<li>(Bonus) Bring <strong>knowledge or background in healthcare, diabetes devices, or technical support<\/strong>.<\/li>\\n<\/ul>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that support your lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you&rsquo;ll be working on<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If this feels like the perfect next step in your career journey, we want to hear from you. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer<\/p>\\n<p>journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist viewers through phone and\/or chat regarding&nbsp;their inquiries&nbsp;<\/li>\\n<li>Provide account and application support to viewers namely concerning software functionality<\/li>\\n<li>Provide technical support and troubleshooting&nbsp;of system configurations and network settings&nbsp;<\/li>\\n<li>Provide accurate and real-time&nbsp;answers to viewers&rsquo;&nbsp;inquiries&nbsp;Contribute to creating brand engagement for our Clients<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of European Portuguese and English (oral and written)<\/li>\\n<li>Are passionate about the entertainment and media&nbsp;industry<\/li>\\n<li>Demonstrate excellent communication skills coupled with empathy and&nbsp;team spirit<\/li>\\n<li>Are familiar with digital streaming services and devices&nbsp;<\/li>\\n<li>Have a positive and can-do attitude<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-305\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-18T00:59:03.939+01:00\",\"created_at\":\"2026-04-16T12:32:43.535+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1917\",\"campaign_id\":\"304\",\"campaign_title\":\" Disney \/ Spanish \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Spanish-speaking) - Streaming Service Project\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer<\/p>\\n<p>journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist viewers through phone and\/or chat regarding&nbsp;their inquiries&nbsp;<\/li>\\n<li>Provide account and application support to viewers namely concerning software functionality<\/li>\\n<li>Provide technical support and troubleshooting&nbsp;of system configurations and network settings&nbsp;<\/li>\\n<li>Provide accurate and real-time&nbsp;answers to viewers&rsquo;&nbsp;inquiries&nbsp;Contribute to creating brand engagement for our Clients<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Spanish, Portuguese and English (oral and written)<\/li>\\n<li>Are passionate about the entertainment and media&nbsp;industry<\/li>\\n<li>Demonstrate excellent communication skills coupled with empathy and&nbsp;team spirit<\/li>\\n<li>Are familiar with digital streaming services and devices&nbsp;<\/li>\\n<li>Have a positive and can-do attitude<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-304\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-05T00:59:03.408+01:00\",\"created_at\":\"2026-04-16T12:31:37.291+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"162\",\"campaign_id\":\"739\",\"campaign_title\":\"Caterpillar\/ Spanish\/ Part-time \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"E-commerce Consultant - Construction Equipment with Spanish and English Part-time\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Our new client is the largest construction equipment manufacturer in the world. Over the last century they have helped to improve the lives of people all over the world with their products. Their new digital solution products and services are created to support the next generation of customers and business and to provide an innovative solution approach to complex issues. We are looking for motivated and technical oriented <strong>E-commerce Consultant -<\/strong> <strong>Construction Equipment<\/strong> to join our new team and help us deliver exceptional customer experience and provide effective problem-solving solutions to our clients.<br \/>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>The position is on-site from our office in Sofia. Hybrid after 6 months.<\/strong><\/p>\\n<p><strong>So, what&rsquo;s the role all about?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Act as a first point of contact for customer product-related inquiries via phone, email, chat and other communication channels<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide prompt and accurate responses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Diagnose and troubleshoot equipment issues by gathering information from customers and utilizing available resources such as manuals and databases<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Follow company policy and guidelines for handling customer interactions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide great customer experience by demonstrating active listening, empathy and positive attitude towards customers<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Document and track all cases and customer information<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You are the one we&rsquo;re looking for if you have:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in both <strong>Spanish<\/strong> and <strong>English<\/strong> - written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimum 1 year of experience in e-commerce and\/or customer support role is required<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Patience, empathy, and a customer-centric approach to handling customer inquiries<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills, both written and verbal, with great active listening skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Great analytical and problem-solving skills to identify root causes and provide adequate solutions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong computer skills, ticketing systems and other customer support tools<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with great attitude with the ability to work independently<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexibility to work in shifts Monday to Friday and bank holidays which will be compensated according to the country&rsquo;s policy<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good knowledge of heavy machinery and construction equipment<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part-time role with working hours Monday &ndash; Friday, from 13:00 to 22:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts,&nbsp;Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-739\",\"location\":\"Sofia, Sofia\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T14:21:05.124+03:00\",\"created_at\":\"2026-04-16T12:21:39.350+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mzk?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1918\",\"campaign_id\":\"303\",\"campaign_title\":\"Disney \/ Spanish \/ BM \/ Lisbon  \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de Atenci\u00f3n al Cliente en Espa\u00f1ol - Servicio de Streaming\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria!\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Representante de Atenci&oacute;n al Cliente en Lisboa, Portugal (On-Site)<\/strong>ser&aacute;s responsable de garantizar que se cumplan los objetivos de rendimiento en todas las operaciones. Adem&aacute;s, asegurar&aacute;s que cumplimos con las expectativas del cliente en cuanto a excelencia operativa, con altos est&aacute;ndares de calidad, eficiencia y mejora continua de la experiencia del cliente.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Representante de Atenci&oacute;n al Cliente, vas a:<\/p>\\n<ul>\\n<li>Proporcionar asistencia a los usuarios a trav&eacute;s de tel&eacute;fono y\/o chat, respondiendo a sus consultas<\/li>\\n<li>Ofrecer soporte a nivel de cuentas y aplicaciones, especialmente sobre funcionalidades de software<\/li>\\n<li>Brindar soporte t&eacute;cnico y troubleshooting relacionado con configuraciones de sistema y ajustes de red<\/li>\\n<li>Garantizar respuestas claras, precisas y en tiempo real a las consultas de los usuarios<\/li>\\n<li>Contribuir a generar engagement con la marca de nuestros clientes<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un excelente nivel de Espa&ntilde;ol e Ingl&eacute;s (oral y escrito)<\/li>\\n<li>Te interesa el sector de entretenimiento y medios<\/li>\\n<li>Tienes excelentes habilidades de comunicaci&oacute;n, junto con empat&iacute;a y esp&iacute;ritu de equipo<\/li>\\n<li>Est&aacute;s familiarizado(a) con servicios y dispositivos de streaming digital<\/li>\\n<li>Tienes una actitud positiva y proactiva<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Contrato a tiempo completo e indefinido (negociable seg&uacute;n tu experiencia y las necesidades del cliente)<\/li>\\n<li>Salario competitivo y bonus por desempe&ntilde;o<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Lisboa, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>&iexcl;Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"PT-303\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-01T00:59:07.609+01:00\",\"created_at\":\"2026-04-16T12:07:43.990+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1919\",\"campaign_id\":\"302\",\"campaign_title\":\"Disney \/ Portuguese \/ BM \/ Lisbon  \/ ad in portuguese\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistente de Apoio ao Cliente em Portugu\u00eas - Projeto de Servi\u00e7o de Streaming\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experimenta o poder de uma carreira revolucion\u00e1ria!\",\"long_description\":\"<p>Est&aacute;s &agrave; procura do pr&oacute;ximo passo? Somos uma empresa global, l&iacute;der em tecnologia e servi&ccedil;os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas &mdash; as que utilizas todos os dias &mdash; a melhorar os seus neg&oacute;cios atrav&eacute;s da tecnologia e de solu&ccedil;&otilde;es integradas, em mais de 70 pa&iacute;ses. E orgulhamo-nos de ser reconhecidos com pr&eacute;mios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; e \\\"Best Company Culture,&rdquo; ano ap&oacute;s ano.<\/p>\\n<p>Se procuras crescimento e inspira&ccedil;&atilde;o, enquanto <strong>Assistente de Apoio ao Cliente <\/strong><strong>em Lisboa, Portugal (On-Site)<\/strong>, ser&aacute;s respons&aacute;vel por garantir o cumprimento dos objetivos de desempenho em todas as opera&ccedil;&otilde;es. Ir&aacute;s tamb&eacute;m assegurar que respondemos &agrave;s expectativas do cliente ao n&iacute;vel da excel&ecirc;ncia operacional, com foco na qualidade, efici&ecirc;ncia e melhoria cont&iacute;nua da jornada do cliente.<\/p>\\n<p><strong>Crescimento profissional e pessoal<\/strong><\/p>\\n<p>Damos-te toda a forma&ccedil;&atilde;o, tecnologias de ponta e o apoio cont&iacute;nuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l&iacute;deres foram promovidos internamente! &Eacute; por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran&ccedil;a, criados para te colocar no caminho certo para constru&iacute;res a carreira que sempre imaginaste.<\/p>\\n<p><strong>O que vais fazer nesta fun&ccedil;&atilde;o<\/strong><\/p>\\n<p>Enquanto Assistente de Apoio ao Cliente, vais:<\/p>\\n<ul>\\n<li>Prestar apoio aos utilizadores atrav&eacute;s de telefone e\/ou chat, respondendo &agrave;s suas quest&otilde;es<\/li>\\n<li>Fornecer suporte ao n&iacute;vel de conta e aplica&ccedil;&otilde;es, nomeadamente sobre funcionalidades de software<\/li>\\n<li>Prestar apoio t&eacute;cnico e troubleshooting relacionado com configura&ccedil;&otilde;es de sistema e defini&ccedil;&otilde;es de rede<\/li>\\n<li>Garantir respostas claras, precisas e em tempo real &agrave;s quest&otilde;es dos utilizadores<\/li>\\n<li>Contribuir para o engagement com a marca dos nossos clientes<\/li>\\n<\/ul>\\n<p><strong>As tuas qualifica&ccedil;&otilde;es<\/strong><\/p>\\n<p>A Concentrix &eacute; a escolha certa para ti se:<\/p>\\n<ul>\\n<li>Tens um excelente n&iacute;vel de Portugu&ecirc;s e Ingl&ecirc;s (oral e escrito)<\/li>\\n<li>Tens interesse pela &aacute;rea de entretenimento e media<\/li>\\n<li>Tens excelentes capacidades de comunica&ccedil;&atilde;o, aliadas &agrave; empatia e esp&iacute;rito de equipa<\/li>\\n<li>Tens familiaridade com servi&ccedil;os e dispositivos de streaming digital<\/li>\\n<li>Tens uma atitude positiva e proativa<\/li>\\n<\/ul>\\n<p>Mesmo que n&atilde;o tenhas todas as qualifica&ccedil;&otilde;es para esta vaga, desafiamos-te a candidatares-te na mesma. Faremos o nosso melhor para encontrar uma oportunidade que corresponda ao teu perfil, seja esta ou outra fun&ccedil;&atilde;o.<\/p>\\n<p><strong>O que te oferecemos<\/strong><\/p>\\n<p>Nesta fun&ccedil;&atilde;o, oferecemos benef&iacute;cios que apoiam o teu estilo de vida &uacute;nico:<\/p>\\n<ul>\\n<li>Contrato a tempo inteiro e por tempo indeterminado (negoci&aacute;vel consoante a tua experi&ecirc;ncia e as necessidades do cliente)<\/li>\\n<li>Sal&aacute;rio competitivo e b&oacute;nus de desempenho<\/li>\\n<li>Localiza&ccedil;&atilde;o central em Lisboa, Portugal<\/li>\\n<li>Oportunidades de b&oacute;nus com o programa Refer a Friend<\/li>\\n<li>Forma&ccedil;&atilde;o completa e remunerada sobre a empresa e o projeto<\/li>\\n<li>Programas de desenvolvimento de carreira<\/li>\\n<\/ul>\\n<p><strong>Vive a tua melhor vers&atilde;o!<\/strong><\/p>\\n<p>Se tudo isto te parece o pr&oacute;ximo passo ideal na tua carreira, queremos saber mais sobre ti. Candidata-te hoje e descobre porque mais de 440 mil game-changers em todo o mundo escolhem a Concentrix como o seu &ldquo;empregador de refer&ecirc;ncia&rdquo;.<\/p>\\n<p><strong>Concentrix &eacute; uma empresa que promove a igualdade de oportunidades<\/strong><\/p>\\n<p>Estamos orgulhosamente unidos enquanto uma s&oacute; equipa, uma &uacute;nica empresa, a n&iacute;vel global. Estamos comprometidos com a igualdade de oportunidades de emprego para todos os candidatos e com um ambiente de trabalho livre de discrimina&ccedil;&atilde;o e ass&eacute;dio. Todas as nossas pr&aacute;ticas de recrutamento s&atilde;o baseadas nas necessidades de neg&oacute;cio, requisitos do trabalho e qualifica&ccedil;&otilde;es profissionais, sem considerar ra&ccedil;a, idade, identidade de g&eacute;nero, orienta&ccedil;&atilde;o sexual, religi&atilde;o, etnia, estado familiar ou parental, nacionalidade, defici&ecirc;ncia ou qualquer outra classifica&ccedil;&atilde;o protegida pelas leis nacionais aplic&aacute;veis.<\/p>\\n<p><strong>Elegibilidade para trabalhar<\/strong><\/p>\\n<p>De acordo com a legisla&ccedil;&atilde;o portuguesa, apenas ser&atilde;o considerados candidatos que estejam legalmente autorizados a trabalhar em Portugal.<\/p>\",\"ats_external_id\":\"PT-302\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T00:59:05.515+01:00\",\"created_at\":\"2026-04-16T12:02:46.928+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1920\",\"campaign_id\":\"300\",\"campaign_title\":\" Vueling \/ Spanish \/ BM \/ Lisbon  \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atenci\u00f3n al Cliente en Espa\u00f1ol \u2013 Aerol\u00ednea\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria!\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Agente de Atenci&oacute;n al Cliente en Lisboa, Portugal (On-Site)<\/strong>, ser&aacute;s responsable de garantizar que se cumplan los objetivos de rendimiento en todas las operaciones. Adem&aacute;s, asegurar&aacute;s que cumplimos con las expectativas del cliente en cuanto a excelencia operativa, con altos est&aacute;ndares de calidad, eficiencia y mejora continua de la experiencia del cliente.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Agente de Atenci&oacute;n al Cliente, vas a:<\/p>\\n<ul>\\n<li>Gestionar reservas (modificaciones, cancelaciones o creaci&oacute;n de nuevas reservas)<\/li>\\n<li>Atender a clientes a trav&eacute;s de <strong>llamadas entrantes\/salientes y correo electr&oacute;nico<\/strong><\/li>\\n<li>Asistir a los clientes con dudas sobre servicios como Flight Club, servicio VIP o PRM (personas con movilidad reducida)<\/li>\\n<li><strong>Gestionar reclamaciones (huelgas, retrasos, cancelaciones, etc.) <\/strong><\/li>\\n<li>Proporcionar informaci&oacute;n precisa y en tiempo real para ayudar al cliente a tomar decisiones<\/li>\\n<li><strong>Superar las expectativas del cliente, ofreciendo una experiencia memorable <\/strong><\/li>\\n<li>Escuchar activamente la situaci&oacute;n del cliente y comprender sus necesidades<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li><strong>Tienes un nivel alto de Espa&ntilde;ol (C1) e Ingl&eacute;s (B2), tanto oral como escrito <\/strong><\/li>\\n<li><strong>Tienes capacidad para gestionar situaciones complejas manteniendo la calma y garantizando una soluci&oacute;n al cliente <\/strong><\/li>\\n<li><strong>Tienes capacidad para trabajar en entornos din&aacute;micos y gestionar m&uacute;ltiples tareas <\/strong><\/li>\\n<li>Tienes experiencia con herramientas GDS como Amadeus, Galileo o Sabre (valorable)<\/li>\\n<li>Tienes al menos 6 meses de experiencia en atenci&oacute;n al cliente como asesor o en el sector turismo\/viajes<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Salario competitivo (fijo y bonificaciones adicionales)<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Lisboa, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"PT-300\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T00:59:05.497+01:00\",\"created_at\":\"2026-04-16T11:58:23.041+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1921\",\"campaign_id\":\"299\",\"campaign_title\":\" Vueling \/ Spanish \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Agent (Spanish-speaking) \u2013 Airline Company\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Agent in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Agent, you will:<\/p>\\n<ul>\\n<li>Be in charge of booking management (altering, cancelling, or creating new reservations)<\/li>\\n<li>Assist clients via <strong>inbound\/outbound calls and email<\/strong><\/li>\\n<li>Help the clients with doubts about Flight Club service, Vip Service, PRM (personal reduced mobility)<\/li>\\n<li><strong>Deal with claims (strikes, lateness, Cancelation etc.)<\/strong><\/li>\\n<li>Give real-time, accurate information that empowers the customer to make decisions.<\/li>\\n<li><strong>Go beyond the customer's service expectations so they will remember and share their great experience.<\/strong><\/li>\\n<li>Listen to the customer's unique situation and acknowledge their needs.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li><strong>Have a high level of Spanish (C1) and English (B2) - written and oral <\/strong><\/li>\\n<li><strong>Have the ability to deal with complex situations keeping calm and assuring the costumer will proving a solution is mandatory<\/strong><\/li>\\n<li><strong>Have the capacity of managing tasks in a fast-paced environment <\/strong><\/li>\\n<li>Have previous experience with GDS tools like Amadeus, Galileo, or Sabre (is preferential)<\/li>\\n<li>Have at least 6 months of experience in Customer Service as a Costumer Advisor or as a tourism\/travel representative<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)&nbsp;<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. 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All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-299\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-24T00:59:03.651+01:00\",\"created_at\":\"2026-04-16T11:55:55.603+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1922\",\"campaign_id\":\"298\",\"campaign_title\":\" GoogleDSCC \/ Spanish \/ BM \/ Lisbon  \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de Atenci\u00f3n al Cliente en Espa\u00f1ol - Motor de b\u00fasqueda\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria!\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Representante de Atenci&oacute;n al Cliente en Lisboa, Portugal (On-Site)<\/strong>, ser&aacute;s responsable de garantizar que se cumplan los objetivos de rendimiento en todas las operaciones. Adem&aacute;s, asegurar&aacute;s que cumplimos con las expectativas del cliente en cuanto a excelencia operativa, con altos est&aacute;ndares de calidad, eficiencia y mejora continua de la experiencia del cliente.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Representante de Atenci&oacute;n al Cliente, vas a:<\/p>\\n<ul>\\n<li>Responder a solicitudes de clientes (inbound), documentando la informaci&oacute;n relevante de cada caso<\/li>\\n<li>Garantizar una excelente satisfacci&oacute;n del cliente, proporcionando asistencia en preventa, consultas generales y soporte t&eacute;cnico a trav&eacute;s de m&uacute;ltiples canales<\/li>\\n<li>Responder de forma adecuada o escalar los casos a niveles superiores de soporte seg&uacute;n los procedimientos establecidos<\/li>\\n<li>Colaborar con otros t&eacute;cnicos para resolver o cerrar correctamente los tickets de soporte<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un nivel alto de Espa&ntilde;ol (oral y escrito) y eres fluido en Ingl&eacute;s (B2)<\/li>\\n<li>Tienes excelentes habilidades de comunicaci&oacute;n escrita y verbal, con capacidad para simplificar lenguaje t&eacute;cnico para usuarios no t&eacute;cnicos<\/li>\\n<li>Demuestras paciencia al comunicarte y resolver incidencias<\/li>\\n<li>Te mantienes actualizado(a) con las &uacute;ltimas tendencias en IT y tecnolog&iacute;a<\/li>\\n<li>Eres proactivo(a), aut&oacute;nomo(a) y un gran jugador de equipo<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Contrato a tiempo completo e indefinido (negociable seg&uacute;n tu experiencia y las necesidades del cliente)<\/li>\\n<li>Salario competitivo y bonus por desempe&ntilde;o<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Lisboa, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"PT-298\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-11T00:59:03.206+01:00\",\"created_at\":\"2026-04-16T11:49:44.230+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1923\",\"campaign_id\":\"296\",\"campaign_title\":\" GoogleDSCC \/ Spanish \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Spanish-speaking) - Search Engine\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to inbound customer requests, documenting relevant case information<\/li>\\n<li>Assure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels (as assigned)<\/li>\\n<li>Respond appropriately or escalate customers to higher tiers of support as defined and documented<\/li>\\n<li>Collaborate with other technicians to resolve or properly close help tickets<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Spanish (written and oral) and fluent in English (B2)<\/li>\\n<li>Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li>\\n<li>Demonstrate patience when communicating and solving issues<\/li>\\n<li>Keep up with the latest IT and tech-related trends<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-296\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-12T11:35:13.500+01:00\",\"created_at\":\"2026-04-16T11:34:08.430+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1924\",\"campaign_id\":\"294\",\"campaign_title\":\" Entain \/ Portuguese \/ BM \/ Lisbon  \/ ad in portuguese\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistente de Apoio ao Cliente em Portugu\u00eas \u2013 Aplica\u00e7\u00e3o de Apostas Desportivas\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experimenta o poder de uma carreira revolucion\u00e1ria!\",\"long_description\":\"<p>Est&aacute;s &agrave; procura do pr&oacute;ximo passo? Somos uma empresa global, l&iacute;der em tecnologia e servi&ccedil;os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas &mdash; as que utilizas todos os dias &mdash; a melhorar os seus neg&oacute;cios atrav&eacute;s da tecnologia e de solu&ccedil;&otilde;es integradas, em mais de 70 pa&iacute;ses. E orgulhamo-nos de ser reconhecidos com pr&eacute;mios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; e \\\"Best Company Culture,&rdquo; ano ap&oacute;s ano.<\/p>\\n<p>Se procuras crescimento e inspira&ccedil;&atilde;o, enquanto <strong>Assistente de Apoio ao Cliente em Lisboa, Portugal (On-Site)<\/strong>, ser&aacute;s respons&aacute;vel por garantir o cumprimento dos objetivos de desempenho em todas as opera&ccedil;&otilde;es. Ir&aacute;s tamb&eacute;m assegurar que respondemos &agrave;s expectativas do cliente ao n&iacute;vel da excel&ecirc;ncia operacional, com foco na qualidade, efici&ecirc;ncia e melhoria cont&iacute;nua da jornada do cliente.<\/p>\\n<p><strong>Crescimento profissional e pessoal<\/strong><\/p>\\n<p>Damos-te toda a forma&ccedil;&atilde;o, tecnologias de ponta e o apoio cont&iacute;nuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l&iacute;deres foram promovidos internamente! &Eacute; por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran&ccedil;a, criados para te colocar no caminho certo para constru&iacute;res a carreira que sempre imaginaste.<\/p>\\n<p><strong>O que vais fazer nesta fun&ccedil;&atilde;o<\/strong><\/p>\\n<p>Enquanto Assistente de Apoio ao Cliente, vais:<\/p>\\n<ul>\\n<li>Atuar como consultor(a) de confian&ccedil;a para clientes no setor do desporto<\/li>\\n<li>Responder de forma r&aacute;pida e eficiente a quest&otilde;es, pedidos, reclama&ccedil;&otilde;es e coment&aacute;rios atrav&eacute;s de m&uacute;ltiplos canais<\/li>\\n<li>Construir rela&ccedil;&otilde;es s&oacute;lidas e de confian&ccedil;a com os clientes atrav&eacute;s de uma comunica&ccedil;&atilde;o aberta e pr&oacute;xima<\/li>\\n<li>Garantir um servi&ccedil;o de excel&ecirc;ncia, assegurando a satisfa&ccedil;&atilde;o do cliente e o cumprimento das pol&iacute;ticas e procedimentos da empresa<\/li>\\n<li>Contribuir com feedback e recomenda&ccedil;&otilde;es para otimizar processos internos<\/li>\\n<\/ul>\\n<p><strong>As tuas qualifica&ccedil;&otilde;es<\/strong><\/p>\\n<p>A Concentrix &eacute; a escolha certa para ti se:<\/p>\\n<ul>\\n<li>Tens um n&iacute;vel elevado de Portugu&ecirc;s Europeu e &eacute;s fluente em Ingl&ecirc;s (B2), tanto oral como escrito<\/li>\\n<li>Tens interesse pelo setor do desporto e gostas de trabalhar em equipa, com uma atitude positiva<\/li>\\n<li>Tens boas compet&ecirc;ncias inform&aacute;ticas e de escrita (MS Office)<\/li>\\n<li>Est&aacute;s &agrave; vontade com tecnologia e tens facilidade em aprender novas ferramentas<\/li>\\n<li>Consegues explicar conceitos de forma clara e objetiva<\/li>\\n<li>Experi&ecirc;ncia anterior em atendimento ao cliente &eacute; valorizada, mas n&atilde;o obrigat&oacute;ria<\/li>\\n<li>Tens disponibilidade para trabalhar em hor&aacute;rios rotativos<\/li>\\n<\/ul>\\n<p>Mesmo que n&atilde;o tenhas todas as qualifica&ccedil;&otilde;es para esta vaga, desafiamos-te a candidatares-te na mesma. Faremos o nosso melhor para encontrar uma oportunidade que corresponda ao teu perfil, seja esta ou outra fun&ccedil;&atilde;o.<\/p>\\n<p><strong>O que te oferecemos<\/strong><\/p>\\n<p>Nesta fun&ccedil;&atilde;o, oferecemos benef&iacute;cios que apoiam o teu estilo de vida &uacute;nico:<\/p>\\n<ul>\\n<li>Sal&aacute;rio competitivo e b&oacute;nus de desempenho<\/li>\\n<li>Localiza&ccedil;&atilde;o central em Lisboa, Portugal<\/li>\\n<li>Oportunidades de b&oacute;nus com o programa Refer a Friend<\/li>\\n<li>Forma&ccedil;&atilde;o completa e remunerada sobre a empresa e o projeto<\/li>\\n<li>Programas de desenvolvimento de carreira<\/li>\\n<\/ul>\\n<p><strong>Vive a tua melhor vers&atilde;o!<\/strong><\/p>\\n<p>Se tudo isto te parece o pr&oacute;ximo passo ideal na tua carreira, queremos saber mais sobre ti. Candidata-te hoje e descobre porque mais de 440 mil game-changers em todo o mundo escolhem a Concentrix como o seu &ldquo;empregador de refer&ecirc;ncia&rdquo;.<\/p>\\n<p><strong>Concentrix &eacute; uma empresa que promove a igualdade de oportunidades<\/strong><\/p>\\n<p>Estamos orgulhosamente unidos enquanto uma s&oacute; equipa, uma &uacute;nica empresa, a n&iacute;vel global. Estamos comprometidos com a igualdade de oportunidades de emprego para todos os candidatos e com um ambiente de trabalho livre de discrimina&ccedil;&atilde;o e ass&eacute;dio. Todas as nossas pr&aacute;ticas de recrutamento s&atilde;o baseadas nas necessidades de neg&oacute;cio, requisitos do trabalho e qualifica&ccedil;&otilde;es profissionais, sem considerar ra&ccedil;a, idade, identidade de g&eacute;nero, orienta&ccedil;&atilde;o sexual, religi&atilde;o, etnia, estado familiar ou parental, nacionalidade, defici&ecirc;ncia ou qualquer outra classifica&ccedil;&atilde;o protegida pelas leis nacionais aplic&aacute;veis.<\/p>\\n<p><strong>Elegibilidade para trabalhar<\/strong><\/p>\\n<p>De acordo com a legisla&ccedil;&atilde;o portuguesa, apenas ser&atilde;o considerados candidatos que estejam legalmente autorizados a trabalhar em Portugal.<\/p>\",\"ats_external_id\":\"PT-294\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-24T00:59:03.639+01:00\",\"created_at\":\"2026-04-16T11:24:31.701+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1925\",\"campaign_id\":\"293\",\"campaign_title\":\"Entain \/ Portuguese \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Care Advisor (European Portuguese-speaking) \u2013 Mobile Betting App\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Care Advisor in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Care Advisor, you will:<\/p>\\n<ul>\\n<li>Serve as a knowledgeable consultant for customers in the sports industry.<\/li>\\n<li>Respond quickly and efficiently to customer issues, inquiries, complaints, and comments via multiple channels.<\/li>\\n<li>Build sustainable relationships and trust with customers through open and interactive communication.<\/li>\\n<li>Provide exceptional service, ensuring customers are satisfied with the solutions provided while adhering to company policies and procedures.<\/li>\\n<li>Offer feedback and recommendations to optimize internal processes.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of European Portuguese and fluent in English (B2) - Both languages written and oral<\/li>\\n<li>Have an interest in sports and you are a team player with a positive attitude<\/li>\\n<li>Have good typing and computer skills (MS Office applications)<\/li>\\n<li>Are tech-savvy, with the ability to quickly learn new software and tools<\/li>\\n<li>Have the ability to explain complex concepts clearly and concisely<\/li>\\n<li>Previous experience in a customer service center is an advantage, but not required<\/li>\\n<li>Availability to work on rotational shifts<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-293\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T00:59:06.570+01:00\",\"created_at\":\"2026-04-16T11:21:09.973+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1926\",\"campaign_id\":\"292\",\"campaign_title\":\"EasyJet Legal \/ English \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Legal Back-Office Advisor (English-speaking) - Airline Company\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Legal Back-Office Advisor in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Legal Back-Office Advisor, you will:<\/p>\\n<ul>\\n<li>Verify if transport operators are treating all passengers by their rights.<\/li>\\n<li>Understand the customer's unique situation and proceed with treatment and follow-up of their legal claims.<\/li>\\n<li>Manage legal claims with different actors including lawyers, legal officers, and national enforcement bodies to properly assess the customer&rsquo;s claiming foundations.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of&nbsp;English (B2)<\/li>\\n<li>Have excellent communication skills&nbsp;<\/li>\\n<li>Have previous experience in Customer Service or as a tourism\/travel representative is a plus<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and or client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-292\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-23T00:59:02.949+01:00\",\"created_at\":\"2026-04-16T11:15:10.831+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1927\",\"campaign_id\":\"290\",\"campaign_title\":\"Chubb \/ Spanish \/ BM \/ Lisbon  \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de Atenci\u00f3n al Cliente en Espa\u00f1ol - Compa\u00f1\u00eda de seguros\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria!\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Representante de Atenci&oacute;n al Cliente en Lisboa, Portugal (On-Site)<\/strong>, ser&aacute;s responsable de garantizar que se cumplan los objetivos de rendimiento en todas las operaciones. Adem&aacute;s, asegurar&aacute;s que cumplimos con las expectativas del cliente en cuanto a excelencia operativa, con altos est&aacute;ndares de calidad, eficiencia y mejora continua de la experiencia del cliente.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Representante de Atenci&oacute;n al Cliente, vas a:<\/p>\\n<ul>\\n<li>Atender llamadas telef&oacute;nicas o chats de clientes que desean obtener informaci&oacute;n sobre sus p&oacute;lizas de seguro<\/li>\\n<li>Procesar solicitudes a trav&eacute;s del sistema de gesti&oacute;n de p&oacute;lizas del cliente y\/o redactar y enviar respuestas por carta o correo electr&oacute;nico (informaci&oacute;n, documentos contractuales, etc.)<\/li>\\n<li>Realizar la indexaci&oacute;n y el archivo electr&oacute;nico en herramientas de gesti&oacute;n documental<\/li>\\n<li>Gestionar solicitudes de modificaci&oacute;n de p&oacute;lizas, incluyendo la actualizaci&oacute;n de datos de pago<\/li>\\n<li>Tramitar siniestros y solicitudes de cancelaci&oacute;n<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un nivel alto de Espa&ntilde;ol (C2) y eres fluido en Ingl&eacute;s (B2)<\/li>\\n<li>Tienes experiencia previa en atenci&oacute;n al cliente (valorado)<\/li>\\n<li>Tienes excelentes habilidades de comunicaci&oacute;n oral y escrita, con un enfoque formal y diplom&aacute;tico<\/li>\\n<li>Eres proactivo(a), aut&oacute;nomo(a) y un gran jugador de equipo<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Contrato a tiempo completo e indefinido (negociable seg&uacute;n tu experiencia y las necesidades del cliente)<\/li>\\n<li>Salario competitivo y bonus por desempe&ntilde;o<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Lisboa, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"PT-290\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-16T15:22:42.147+01:00\",\"created_at\":\"2026-04-16T11:10:25.751+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1928\",\"campaign_id\":\"289\",\"campaign_title\":\" Chubb \/ English \/ BM \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (English-speaking) - Insurance Company\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Receive telephone calls or chats from clients wishing to obtain various types of information concerning their insurance policy<\/li>\\n<li>Depending on the case, the request will be processed via a transaction in our client policy administration system, and\/or by the writing and sending of replies to letters\/emails, information, contract documents, etc., to the insured.<\/li>\\n<li>Do indexation &amp; electronic archiving in our document management tool.<\/li>\\n<li>Manage policy change requests, updating payment details<\/li>\\n<li>Make claims and cancel requests<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of English (C2)&nbsp;<\/li>\\n<li>Have previous customer experience is a plus<\/li>\\n<li>Have excellent verbal and writing skills coupled with a formal and diplomatic stance<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-289\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-20T00:59:04.493+01:00\",\"created_at\":\"2026-04-16T11:07:28.072+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1929\",\"campaign_id\":\"288\",\"campaign_title\":\" Chubb \/ Spanish \/ BM \/ Lisbon \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Spanish-speaking) - Insurance Company\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Receive telephone calls or chats from clients wishing to obtain various types of information concerning their insurance policy<\/li>\\n<li>Depending on the case, the request will be processed via a transaction in our client policy administration system, and\/or by the writing and sending of replies to letters\/emails, information, contract documents, etc., to the insured.<\/li>\\n<li>Do indexation &amp; electronic archiving in our document management tool.<\/li>\\n<li>Manage policy change requests, updating payment details<\/li>\\n<li>Make claims and cancel requests<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Spanish (C2) and fluent in English (B2)<\/li>\\n<li>Have previous customer experience is a plus<\/li>\\n<li>Have excellent verbal and writing skills coupled with a formal and diplomatic stance<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-288\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-15T00:59:05.699+01:00\",\"created_at\":\"2026-04-16T11:06:32.014+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1930\",\"campaign_id\":\"286\",\"campaign_title\":\"ByteDance GEC - RCS \/ Spanish \/ BM \/ Lisbon  \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de Atenci\u00f3n al Cliente en Espa\u00f1ol \u2013 E-Commerce Global\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria!\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Representante de Atenci&oacute;n al Cliente en Lisboa, Portugal (On-Site)<\/strong>, pondr&aacute;s en pr&aacute;ctica tus habilidades apoyando diferentes &aacute;reas de redes sociales de nuestro cliente. Adem&aacute;s, ser&aacute;s una parte activa en garantizar el cumplimiento de las directrices del cliente, promoviendo y participando en la mejora continua de los servicios ofrecidos a todos los usuarios.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Representante de Atenci&oacute;n al Cliente, vas a:<\/p>\\n<ul>\\n<li>Investigar y resolver incidencias reportadas por compradores, vendedores, clientes o creadores (por ejemplo, estado de pedidos y log&iacute;stica)<\/li>\\n<li>Revisar incidencias dentro de los plazos acordados y con altos est&aacute;ndares de calidad<\/li>\\n<li>Escalar incidencias al cliente de acuerdo con el MSA y las directrices de la base de conocimiento<\/li>\\n<li>Impulsar los niveles de satisfacci&oacute;n del cliente, asegurando la calidad del servicio a lo largo del ciclo de gesti&oacute;n de casos y proporcionando actualizaciones peri&oacute;dicas en los distintos puntos de contacto<\/li>\\n<li>Garantizar el cumplimiento de los niveles de servicio en todos los canales, alcanzando altos niveles de productividad y optimizando los tiempos de resoluci&oacute;n para el cliente final<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un nivel fluido de Espa&ntilde;ol (C1), tanto oral como escrito<\/li>\\n<li>Tienes un buen nivel de Ingl&eacute;s (B2), tanto oral como escrito<\/li>\\n<li>Cuentas con estudios m&iacute;nimos de grado universitario o equivalente<\/li>\\n<li>Tienes un buen conocimiento del sector e-commerce<\/li>\\n<li>Tienes experiencia en call center (voz y no voz) y en el sector de servicios<\/li>\\n<li>Tienes disponibilidad para trabajar en turnos rotativos 24\/7<\/li>\\n<li>Tienes capacidad para trabajar en equipo, as&iacute; como de forma aut&oacute;noma<\/li>\\n<li>Est&aacute;s familiarizado(a) con el uso de redes sociales y tienes conocimientos b&aacute;sicos de publicidad digital<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Salario competitivo (fijo y bonificaciones adicionales)<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Lisboa, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"PT-286\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-24T00:59:03.617+01:00\",\"created_at\":\"2026-04-16T10:44:59.923+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1931\",\"campaign_id\":\"285\",\"campaign_title\":\"ByteDance GEC - RCS \/ Spanish \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Spanish-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Customer Service Representative<\/strong>, you will:<\/p>\\n<ul>\\n<li>Investigate and resolve issues that are reported by buyers\/sellers\/customers\/creators such as checking order and logistics status<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Spanish (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with call center (voice and non-voice) and service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-285\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-20T00:59:04.470+01:00\",\"created_at\":\"2026-04-16T10:40:10.667+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1932\",\"campaign_id\":\"284\",\"campaign_title\":\"ByteDance GEC - MOD \/ Spanish \/ BM \/ Lisbon \/  ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Moderador de Contenidos en Espa\u00f1ol \u2013 E-Commerce global\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria!\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Moderador de Contenidos <\/strong><strong>en Lisboa, Portugal (On-Site)<\/strong>, pondr&aacute;s en pr&aacute;ctica tus habilidades, apoyando diferentes &aacute;reas de redes sociales de nuestro cliente. Adem&aacute;s, ser&aacute;s una parte activa en garantizar el cumplimiento de las directrices del cliente, promoviendo y participando en la mejora continua de los servicios ofrecidos a todos los usuarios.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Moderador de Contenidos, vas a:<\/p>\\n<ul>\\n<li>Revisar contenidos de acuerdo con los niveles de servicio (SLAs) y est&aacute;ndares de calidad establecidos<\/li>\\n<li>Analizar incidencias reportadas dentro de los plazos acordados y con altos est&aacute;ndares de calidad<\/li>\\n<li>Escalar incidencias al cliente de acuerdo con el MSA y las directrices definidas en la base de conocimiento<\/li>\\n<li>Monitorizar el comportamiento de los usuarios y garantizar el cumplimiento de las pol&iacute;ticas de la plataforma<\/li>\\n<li>Aplicar las guidelines de forma consistente en distintos escenarios de contenido<\/li>\\n<li>Gestionar contenidos sensibles de forma aut&oacute;noma, manteniendo los est&aacute;ndares de la plataforma<\/li>\\n<li>Mantener la confidencialidad y el profesionalismo en todas las interacciones<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un nivel fluido de Espa&ntilde;ol (C1), tanto oral como escrito<\/li>\\n<li>Tienes un buen nivel de Ingl&eacute;s (B2), tanto oral como escrito<\/li>\\n<li>Cuentas con estudios m&iacute;nimos de grado universitario o equivalente<\/li>\\n<li>Tienes un buen conocimiento del sector e-commerce<\/li>\\n<li>Tienes experiencia en la industria de moderaci&oacute;n de contenidos<\/li>\\n<li>Tienes disponibilidad para trabajar en turnos rotativos 24\/7<\/li>\\n<li>Tienes habilidades s&oacute;lidas de moderaci&oacute;n y toma de decisiones, con conocimiento del mercado local<\/li>\\n<li>Est&aacute;s familiarizado(a) con el uso de redes sociales y tienes conocimientos b&aacute;sicos de publicidad digital<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Salario competitivo (fijo y bonificaciones adicionales)<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Lisboa, Portugal<\/li>\\n<li>Oportunidades de bonificaci&oacute;n con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"PT-284\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-24T00:59:03.605+01:00\",\"created_at\":\"2026-04-16T10:35:15.826+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1933\",\"campaign_id\":\"283\",\"campaign_title\":\" ByteDance GEC - MOD \/ Portuguese \/ BM \/ Lisbon \/ ad in portuguese\",\"campaign_type\":\"job_application\",\"job_title\":\"Moderador de Conte\u00fado em Portugu\u00eas Europeu -  E-Commerce Global\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experimenta o poder de uma carreira revolucion\u00e1ria!\",\"long_description\":\"<p>Est&aacute;s &agrave; procura do pr&oacute;ximo passo? Somos uma empresa global, l&iacute;der em tecnologia e servi&ccedil;os que impulsiona as marcas do futuro. Ajudamos marcas bem conhecidas &mdash; as que utilizas todos os dias &mdash; a melhorar os seus neg&oacute;cios atrav&eacute;s da tecnologia e de solu&ccedil;&otilde;es integradas, em mais de 70 pa&iacute;ses. E orgulhamo-nos de ser reconhecidos com pr&eacute;mios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; e \\\"Best Company Culture,&rdquo; ano ap&oacute;s ano.<\/p>\\n<p>Se procuras crescimento e inspira&ccedil;&atilde;o, enquanto <strong>Moderador de Conte&uacute;do em Lisboa, Portugal (On-Site)<\/strong>, vais aplicar as tuas compet&ecirc;ncias, apoiando diferentes &aacute;reas de redes sociais do nosso cliente. Ter&aacute;s tamb&eacute;m um papel ativo na garantia do cumprimento das diretrizes do cliente, promovendo e participando ativamente na melhoria cont&iacute;nua dos servi&ccedil;os prestados a todos os utilizadores.<\/p>\\n<p><strong>Crescimento profissional e pessoal<\/strong><\/p>\\n<p>Damos-te toda a forma&ccedil;&atilde;o, tecnologias de ponta e o apoio cont&iacute;nuo de que necessitas para teres sucesso. Na Concentrix, existe um verdadeiro potencial de crescimento pessoal e profissional. Cerca de 80% dos nossos gestores e l&iacute;deres foram promovidos internamente! &Eacute; por isso que oferecemos uma diversidade de programas GRATUITOS de Desenvolvimento e Lideran&ccedil;a, criados para te colocar no caminho certo para constru&iacute;res a carreira que sempre imaginaste.<\/p>\\n<p><strong>O que vais fazer nesta fun&ccedil;&atilde;o<\/strong><\/p>\\n<p>Enquanto Moderador de Conte&uacute;do, vais:<\/p>\\n<ul>\\n<li>Rever conte&uacute;dos de acordo com os n&iacute;veis de servi&ccedil;o (SLAs) e padr&otilde;es de qualidade definidos<\/li>\\n<li>Analisar conte&uacute;dos sinalizados dentro dos prazos acordados e com elevados padr&otilde;es de qualidade<\/li>\\n<li>Escalar situa&ccedil;&otilde;es para o cliente de acordo com o MSA e as diretrizes definidas na base de conhecimento<\/li>\\n<li>Monitorizar o comportamento dos utilizadores e garantir o cumprimento das pol&iacute;ticas da plataforma<\/li>\\n<li>Aplicar as guidelines de forma consistente em diferentes cen&aacute;rios de conte&uacute;do<\/li>\\n<li>Lidar com conte&uacute;dos sens&iacute;veis de forma aut&oacute;noma, assegurando os padr&otilde;es da plataforma<\/li>\\n<li>Manter confidencialidade e profissionalismo em todas as intera&ccedil;&otilde;es<\/li>\\n<\/ul>\\n<p><strong>As tuas qualifica&ccedil;&otilde;es<\/strong><\/p>\\n<p>A Concentrix &eacute; a escolha certa para ti se:<\/p>\\n<ul>\\n<li>Tens um n&iacute;vel fluente de Portugu&ecirc;s Europeu (C1), oral e escrito<\/li>\\n<li>Tens um bom n&iacute;vel de Ingl&ecirc;s (B2), oral e escrito<\/li>\\n<li>Tens forma&ccedil;&atilde;o m&iacute;nima ao n&iacute;vel de licenciatura ou equivalente<\/li>\\n<li>Tens uma boa compreens&atilde;o do setor de e-commerce<\/li>\\n<li>Tens experi&ecirc;ncia na &aacute;rea de modera&ccedil;&atilde;o de conte&uacute;dos<\/li>\\n<li>Tens disponibilidade para hor&aacute;rios rotativos 24\/7<\/li>\\n<li>Tens forte capacidade de an&aacute;lise e tomada de decis&atilde;o, com conhecimento do mercado local<\/li>\\n<li>Tens familiaridade com plataformas de redes sociais e conhecimentos b&aacute;sicos de publicidade digital<\/li>\\n<\/ul>\\n<p>Mesmo que n&atilde;o tenhas todas as qualifica&ccedil;&otilde;es para esta vaga, desafiamos-te a candidatares-te na mesma. Faremos o nosso melhor para encontrar uma oportunidade que corresponda ao teu perfil, seja esta ou outra fun&ccedil;&atilde;o.<\/p>\\n<p><strong>O que te oferecemos<\/strong><\/p>\\n<p>Nesta fun&ccedil;&atilde;o, oferecemos benef&iacute;cios que apoiam o teu estilo de vida &uacute;nico:<\/p>\\n<ul>\\n<li>Sal&aacute;rio competitivo (fixo e b&oacute;nus adicionais)<\/li>\\n<li>Localiza&ccedil;&atilde;o central em Lisboa, Portugal<\/li>\\n<li>Oportunidades de b&oacute;nus com o programa Refer a Friend<\/li>\\n<li>Forma&ccedil;&atilde;o completa e remunerada sobre a empresa e o projeto<\/li>\\n<li>Programas de desenvolvimento de carreira<\/li>\\n<\/ul>\\n<p><strong>Vive a tua melhor vers&atilde;o!<\/strong><\/p>\\n<p>Se tudo isto te parece o pr&oacute;ximo passo ideal na tua carreira, queremos saber mais sobre ti. Candidata-te hoje e descobre porque mais de 440 mil game-changers em todo o mundo escolhem a Concentrix como o seu &ldquo;empregador de refer&ecirc;ncia&rdquo;.<\/p>\\n<p><strong>Concentrix &eacute; uma empresa que promove a igualdade de oportunidades<\/strong><\/p>\\n<p>Estamos orgulhosamente unidos enquanto uma s&oacute; equipa, uma &uacute;nica empresa, a n&iacute;vel global. Estamos comprometidos com a igualdade de oportunidades de emprego para todos os candidatos e com um ambiente de trabalho livre de discrimina&ccedil;&atilde;o e ass&eacute;dio. Todas as nossas pr&aacute;ticas de recrutamento s&atilde;o baseadas nas necessidades de neg&oacute;cio, requisitos do trabalho e qualifica&ccedil;&otilde;es profissionais, sem considerar ra&ccedil;a, idade, identidade de g&eacute;nero, orienta&ccedil;&atilde;o sexual, religi&atilde;o, etnia, estado familiar ou parental, nacionalidade, defici&ecirc;ncia ou qualquer outra classifica&ccedil;&atilde;o protegida pelas leis nacionais aplic&aacute;veis.<\/p>\\n<p><strong>Elegibilidade para trabalhar<\/strong><\/p>\\n<p>De acordo com a legisla&ccedil;&atilde;o portuguesa, apenas ser&atilde;o considerados candidatos que estejam legalmente autorizados a trabalhar em Portugal.<\/p>\",\"ats_external_id\":\"PT-283\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-23T00:59:02.889+01:00\",\"created_at\":\"2026-04-16T10:33:00.890+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1934\",\"campaign_id\":\"282\",\"campaign_title\":\"ByteDance GEC - MOD \/ Portuguese \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (European Portuguese-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review contents within agreed latency Service Levels and standards of quality<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Monitor user behaviour and enforce policies effectively<\/li>\\n<li>Apply guidelines consistently to diverse content scenarios<\/li>\\n<li>Handle sensitive issues independently while upholding platform standards<\/li>\\n<li>Maintain confidentiality and professionalism in all interactions<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in European Portuguese (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with moderation service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have strong moderation skills and rational decision making with local market expertise<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-282\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-18T00:59:03.924+01:00\",\"created_at\":\"2026-04-16T10:29:28.633+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1935\",\"campaign_id\":\"281\",\"campaign_title\":\"ByteDance GEC - MOD \/ Spanish \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Spanish-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review contents within agreed latency Service Levels and standards of quality<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Monitor user behaviour and enforce policies effectively<\/li>\\n<li>Apply guidelines consistently to diverse content scenarios<\/li>\\n<li>Handle sensitive issues independently while upholding platform standards<\/li>\\n<li>Maintain confidentiality and professionalism in all interactions<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Spanish (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with moderation service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have strong moderation skills and rational decision making with local market expertise<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of finance. 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This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities<\/li><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management 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Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Representante de Atenci&oacute;n al Cliente en Lisboa, Portugal (On-Site)<\/strong>, pondr&aacute;s en pr&aacute;ctica tus habilidades apoyando diferentes &aacute;reas financieras de nuestro cliente. Adem&aacute;s, ser&aacute;s una parte activa en garantizar el cumplimiento de las directrices del cliente, promoviendo y participando en la mejora continua de los servicios ofrecidos a todos los usuarios.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! 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D&uuml;nyada, 60 &uuml;lkede 400 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Genel Nitelikler<\/strong><\/p>\\n<ul>\\n<li>Lisans ya da &ouml;nlisans mezunu,<\/li>\\n<li>G&uuml;&ccedil;l&uuml; yaz\u0131l\u0131 ve s&ouml;zl&uuml; ileti\u015fim becerilerine sahip,<\/li>\\n<li>M&uuml;zakere becerileri geli\u015fmi\u015f,<\/li>\\n<li>MS Office uygulamalar\u0131na h&acirc;kim,<\/li>\\n<li>S&uuml;r&uuml;c&uuml; belgesine sahip,<\/li>\\n<li>Seyahat engeli bulunmayan.<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015f Tan\u0131m\u0131<\/strong><\/p>\\n<ul>\\n<li>Tesis hizmetlerinin (yemek, temizlik, g&uuml;venlik ve ula\u015f\u0131m) kontrol edilmesi ve sorunlar\u0131n &ccedil;&ouml;z&uuml;m&uuml;nde organizasyona destek olunmas\u0131,<\/li>\\n<li>Alt y&uuml;klenici ve tedarik&ccedil;i y&ouml;netiminin s&ouml;zle\u015fmelere uygun \u015fekilde y&ouml;netiminin sa\u011flanmas\u0131,<\/li>\\n<li>Ayl\u0131k ve y\u0131ll\u0131k b&uuml;t&ccedil;e takibi ile raporlaman\u0131n yap\u0131lmas\u0131<\/li>\\n<li>Tesis sarf malzeme sat\u0131nalma s&uuml;re&ccedil;lerinin y&ouml;netimi, fatura takiplerinin yap\u0131lmas\u0131<\/li>\\n<\/ul>\",\"ats_external_id\":\"TR-4682\",\"location\":\"Ankara, Ankara\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T02:59:18.087+03:00\",\"created_at\":\"2026-04-15T14:38:04.428+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Njgy?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Njgy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2014\",\"campaign_id\":\"96\",\"campaign_title\":\"GTM Campaign Tunisia English French\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client - Customer Service - English French Speakers\",\"street\":\"TUN N\u00b012 Rue Ibn Sinaa, Zone Industrille Kheireddine, Le Kram, Tunis\",\"address\":\"TUN N\u00b012 Rue Ibn Sinaa, Zone Industrille Kheireddine, Le Kram, Tunis\",\"city\":\"Tunis\",\"state\":null,\"postal_code\":\"1053\",\"region\":\"Tunisie\",\"country\":\"Tunisia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities&nbsp;<\/h2>\\n<p>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Maintain basic knowledge of client products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Offer additional products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Track, document and retrieve information in call tracking database<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<h2>Candidate Profile&nbsp;<\/h2>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Courteous with strong customer service orientation<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Dependable with strong attention to detail<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to work as a team member, as well as independently<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to rotate shifts, as needed<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Based on location and\/or program, additional experience\/skills may be required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>*Job requirements may vary by country and will not contravene any local laws<\/p>\\n<p>&nbsp;<\/p>\\n<h2>Career Framework Role&nbsp;<\/h2>\\n<p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.&nbsp; Works with close supervision and clearly defined procedures.&nbsp; Starting to demonstrate familiarity with client terminology, operating standards and procedures.&nbsp; Starter without sustained metric performance levels.<\/p>\\n<p>&nbsp;<\/p>\\n<h2>&nbsp;<\/h2>\\n<p>&nbsp;<\/p>\\n<h2><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"TN-96\",\"location\":\"Tunis, Tunisie\",\"job_type\":\"full_time\",\"salary\":\"1000\",\"salary_type\":\"monthly\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T01:59:20.749+02:00\",\"created_at\":\"2026-04-15T09:39:00.041+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Ng?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"11\",\"relevance_score\":\"1\"},{\"id\":\"1184\",\"campaign_id\":\"17177\",\"campaign_title\":\"Specialist, Partner Success R1721367\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Partner Success - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Partner Specialist is responsible for effectively enabling the sales process for a client\u2019s products and services for an assigned territory\/client. 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Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"},{\"wid\":\"290e50e3d5661003860e2dfa32c40000\",\"descriptor\":\"W0ZXZV MICROSOFT P_TSI BOG PRD\",\"reference_id\":\"W0ZXZV\",\"custom_reference_id\":\"W0ZXZV\",\"company_reference_id\":null},{\"wid\":\"13d94e43f54f1024387676b19f650000\",\"descriptor\":\"11663 - Microsoft - WHONELINK348\",\"reference_id\":\"WHONELINK348\",\"custom_reference_id\":\"WHONELINK348\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"duvan.parra@concentrix.com\"},\"first_name\":\"Duvan Parra Trujillo (102620581)\"},\"category_groups\":[{\"id\":\"CF Operations 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Lachmonstraat\",\"address\":\"Jaggernath Lachmonstraat\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo\",\"postal_code\":null,\"region\":\"Suriname\",\"country\":\"Suriname\",\"short_description\":\"Klantenservicemedewerker bekende elektronica retailer\",\"long_description\":\"<div class=\\\"WISF WIRF WKSF\\\">\\n<div class=\\\"WLSF wd-396862b0-7ec4-484c-a455-148ef72c3f4a\\\" aria-hidden=\\\"true\\\">Job Description<\/div>\\n<\/div>\\n<div id=\\\"561a4bd1557c4ea3819fbe54768e0811\\\" class=\\\"WMSF\\\" data-automation-id=\\\"decorationWrapper\\\">\\n<div class=\\\"WMRI WOQI WNRI\\\">\\n<div id=\\\"561a4bd1557c4ea3819fbe54768e0811-f39c16559b416092\\\" title=\\\"\\\" data-automation-widget=\\\"richTextArea\\\" data-automation-metadata-id=\\\"56$309310\\\" data-uxi-form-item-child-list-index=\\\"2\\\">\\n<div>\\n<div class=\\\"css-v47zm2-FocusContainer e1ge5hpl0\\\">\\n<div class=\\\"css-1mb50em-EditorContainer e1ge5hpl1\\\" data-automation-id=\\\"richTextEditor\\\" data-metadata-id=\\\"56$309310\\\" data-uxi-widget-editable=\\\"false\\\">\\n<div class=\\\"css-1v6ili8-TextEditorContainer eg1t6ed0\\\" data-automation-id=\\\"richTextContent\\\">\\n<div class=\\\"css-149jhad\\\">\\n<div class=\\\"ProseMirror\\\" role=\\\"textbox\\\" contenteditable=\\\"false\\\" translate=\\\"true\\\" aria-multiline=\\\"true\\\">\\n<h1><strong>Over de functie<\/strong><\/h1>\\n<p>&nbsp;<\/p>\\n<p>Heb jij affiniteit met zowel elektronica als met telefonisch klantcontact? Dan hebben we voor jou een interessant project!<br \/><strong>CONCENTRIX <\/strong>Suriname is op zoek naar fulltime Klantenservicemedewerkers oftewel klantadviseurs, voor een bekende elektronica retailer van Nederland. Het bedrijf is van oorsprong een Duits bedrijf en is de nummer &eacute;&eacute;n winkelketen voor consumentenelektronica in Europa. Je dient het bedrijf zo goed mogelijk te representeren door middel van excellente <strong><u>telefonische klantenservice<\/u><\/strong> te verlenen.<br \/>&nbsp;<\/p>\\n<p>Als Klantenservicemedewerker ben je binnen jouw aandachtsgebied het aanspreekpunt voor de klant. Je helpt klanten door vragen te beantwoorden, informatie te verstrekken of klachten te behandelen. Klanten zullen bellen naar de klantenservice voor hulp om diverse onderwerpen. Klanten kunnen bijvoorbeeld bellen omtrent vragen over bestellingen, garanties, reparaties of gewoon over de voorraad van een product in de winkel. Je zorgt daarbij voor een juiste inventarisatie en blijft in contact met de klant. Je kijkt met de klant mee als ze een vraag hebben over een product, maar het echte adviseren over producten, daarvoor moet de klant in de winkel zijn. Je bent er dus vooral om te ondersteunen op de klantvragen die betrekking hebben op de algemene vragen. Kun je het niet zelf afhandelen? Dan schakel je de expertise in van andere afdelingen middels doorverbinden.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Functie eisen<\/strong><\/h1>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Minimale leeftijd van 18 jaar;<\/p>\\n<\/li>\\n<li>\\n<p>Minimaal afgerond middelbare opleiding of daaraan gelijkgesteld;<\/p>\\n<\/li>\\n<li>\\n<p>Goede beheersing van de Nederlandse &amp; Engelse taal;<\/p>\\n<\/li>\\n<li>\\n<p>Goede sociale en communicatieve vaardigheden;<\/p>\\n<\/li>\\n<li>\\n<p>Hoog empathisch vermogen <em>(je kunt je verplaatsen in de gevoelens van de klant, je luistert goed, je let op je toon, blijft eerlijk, toont begrip en je zorgt ervoor dat de klant zich uniek voelt)<\/em>;<\/p>\\n<\/li>\\n<li>\\n<p>Uitstekende computervaardigheden (met diverse systemen weten te werken)<\/p>\\n<\/li>\\n<li>\\n<p>Goede typvaardigheden (minimaal 180 APM, minimaal 95% foutloos)<\/p>\\n<\/li>\\n<li>\\n<p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld;<\/p>\\n<\/li>\\n<li>\\n<p>Je bent een echte multitasker en zet graag een stapje extra voor de klanten;<\/p>\\n<\/li>\\n<li>\\n<p>Klantgericht, resultaatgericht en stressbestendig;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Je kunt een bewijs van goed gedrag overleggen <\/strong><em><strong>(strookje van aanvraag is alvast voldoende bij indiensttreding)<\/strong>;<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Beschikken over eigen vervoer of eigen vervoersregeling;<\/p>\\n<\/li>\\n<\/ul>\\n<h1>&nbsp;<\/h1>\\n<p>&nbsp;<\/p>\\n<h1>&nbsp;<\/h1>\\n<h1><strong>Werktijden<\/strong><\/h1>\\n<h1>&nbsp;<\/h1>\\n<ul>\\n<li>\\n<p>Eerst een week basistraining van maandag t\/m vrijdag van 07:00 tot 14:30uur<\/p>\\n<\/li>\\n<li>\\n<p>Vervolgens twee weken producttraining van maandag t\/m vrijdag van 07:00 tot 15:30uur<\/p>\\n<\/li>\\n<li>\\n<p>Na de onboardingperiode (twee weken na laatste trainingsdag) zul je minimaal 32uren per week en maximaal 40 uren per week ingeroosterd worden binnen de openingstijden:<\/p>\\n<\/li>\\n<li>\\n<p><strong>Maandag t\/m Vrijdag (03:00u - 15:00u)<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>Zaterdag (04:00u - 15:00u) en Zondag (05:00u-14:00u)<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Wa<em>nneer de wintertijd in oktober ingaat in Nederland, zullen de openingstijden wijzigen naar een uur later. De openingstijden van maandag t\/m vrijdag wijzigen bijvoorbeeld dan naar 04:00uur tot 16:00uur<\/em><\/p>\\n<\/li>\\n<\/ul>\\n<h1>&nbsp;<\/h1>\\n<p>&nbsp;<\/p>\\n<h1>&nbsp;<\/h1>\\n<h1><strong>Wat wij bieden<\/strong><\/h1>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Een prettige, informele en leerzame werkomgeving<\/p>\\n<\/li>\\n<li>\\n<p>Een fulltime basistraining en een producttraining <em>(betaald training)<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Doorlopend coaching<\/p>\\n<\/li>\\n<li>\\n<p>Doorgroeimogelijkheden<\/p>\\n<\/li>\\n<li>\\n<p>Volledige betaling van de ziektekostenverzekering<\/p>\\n<\/li>\\n<li>\\n<p>Een goed salaris in EURO (uitbetaling naar keuze in SRD of EURO)<\/p>\\n<\/li>\\n<li>\\n<p>Vervoerstoelage op basis van contracturen<\/p>\\n<\/li>\\n<li>\\n<p>Loyaliteitsbonus<\/p>\\n<\/li>\\n<li>\\n<p>Referralbonus (indien je andere kandidaten aanbeveelt bij Concentrix Suriname te werken)<\/p>\\n<\/li>\\n<li>\\n<p>Vakantiegeld (uitbetaling in de maand juli)<\/p>\\n<\/li>\\n<li>\\n<p>Heb je reeds minimaal 6 maanden contactcenter ervaring? Dan wordt dit beloond met een hoger startloon!<\/p>\\n<\/li>\\n<\/ul>\\n<h1>&nbsp;<\/h1>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Solliciteren<\/strong><\/h1>\\n<p>Spreekt het bovenstaande je aan?<\/p>\\n<p>Klik dan gauw op <strong>\\\"solliciteren\\\" <\/strong>of <strong>\\\"apply now\\\" <\/strong>en volg de verdere stappen om jouw sollicitatie te kunnen indienen.<\/p>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"SR-176\",\"location\":\"Paramaribo, Suriname\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-24T01:59:10.030+02:00\",\"created_at\":\"2026-04-14T16:52:26.411+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzY?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"8\",\"relevance_score\":\"1\"},{\"id\":\"1676\",\"campaign_id\":\"45\",\"campaign_title\":\"Etraveli\/Italian\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Support Agent with Italian\",\"street\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"address\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":\"0179\",\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>We are growing!<\/strong><\/p>\\n<p>Our new client is a leading global platform for flights, an air technology company with a presence across all continents. Their main goal is to deliver air tech solutions to any type of company facing the customer. We believe that great people are the key to a great solution that is why we are looking for the best Travel Support Agents. With your excellent expertise and communication skills, we can create a place where every customer can feel special.<\/p>\\n<p>The Travel Support Agent position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.<\/p>\\n<p><strong>Our lines are open 10:00a.m.-23:00 p.m. local time Mon-Sun to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li>\\n<p>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<\/li>\\n<li>\\n<p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<\/li>\\n<li>\\n<p>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<\/li>\\n<li>\\n<p>Maintain basic knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<\/li>\\n<li>\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<li>\\n<p>Offer additional products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Track, document and retrieve information in call tracking database<\/p>\\n<\/li>\\n<li>\\n<p>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>B2 in <strong>Italian<\/strong>- both verbally and written<\/p>\\n<\/li>\\n<li>\\n<p>All training will be completed in&nbsp;<strong>English<\/strong>, so an advance level of the language is needed as well<\/p>\\n<\/li>\\n<li>\\n<p>Excellent communication and customer handling skills<\/p>\\n<\/li>\\n<li>\\n<p>At least 6 months of working experience in a customer service environment<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have problem-solving and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li>\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Permanent Work at Home after the training period. The training for the role will be conducted in the office<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Annual reward and recognition events<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440 000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-45\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-07-10T15:56:39.896+04:00\",\"created_at\":\"2026-04-14T16:36:29.272+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NQ?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1185\",\"campaign_id\":\"17037\",\"campaign_title\":\"Sr. Analyst, WFM Planning R1718536\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Analyst, WFM Planning\",\"street\":\"IND Gurgaon Building 14 - 11F, Tower D\",\"address\":\"IND Gurgaon Building 14 - 11F, Tower D\",\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"postal_code\":\"122002\",\"region\":null,\"country\":\"India\",\"short_description\":\"\",\"long_description\":\"<p>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/p><p><\/p><p><b><u>Key Responsibilities<\/u><\/b><\/p><p><\/p><ul><li><span>Planning &amp; Scheduling<\/span><\/li><li><span>Manpower Planning, Scheduling, Transitioning new logos<\/span><\/li><li><span>Understanding of Workload and HC calculations<\/span><\/li><li><span>Manage long-term staff planning and lead the monthly staff planning.<\/span><\/li><li><span>Maintain constant communication with Business to ensure that the desired staffing adjustments and cost-effective output are delivered.<\/span><\/li><li><span>Manpower Planning, Scheduling, Transitioning new logos<\/span><\/li><li><span>Determine and execute work schedules, diagnose problems, and recommend optimization to be cost effective.<\/span><\/li><li><span>Generate short and long-term staffing models and provide recommendations based on robust and effective analysis.<\/span><\/li><li><span>Prepare and publish WBRs, MBRs, QBRs<\/span><\/li><li><span>Prepare PPTs and presentations<\/span><\/li><li><span>Run scenarios and simulations basis requirement<\/span><\/li><li><span>Complete understanding of overall operational activities including phone, email, chat, community, and social media support.<\/span><\/li><li><span>Perform trend analysis considering all relevant WFM metrics impacting the revenue on a weekly and monthly basis<\/span><\/li><li><span>Data collection from various data sources to be utilized in performing all key responsibilities and ad-hoc requests from the business<\/span><\/li><\/ul><p><\/p><p><b><u>Desired Skills<\/u><\/b><\/p><p><\/p><ul><li><span>Effective communication skills.<\/span><\/li><li><span>Advanced knowledge of MS products, particularly Excel and PowerPoint, VBA, Macros and PowerBI will be an added advantage.<\/span><\/li><li><span>Extensive experience with WFM software.<\/span><\/li><li><span>Exposure to NICE IEX WFM tool is required.<\/span><\/li><li><span>Comfortable in a fast-paced environment.\u00a0<\/span><\/li><li><span>Ability to make decisions in time sensitive ambiguous situations.<\/span><\/li><li><span>Expertise in capacity planning models is mandatory.<\/span><\/li><li><span>Knowledge of Contact Centre methodologies and operational principles<\/span><\/li><\/ul><p><\/p><p>Education : Graduate<\/p><p><\/p><p><b>Disclaimer:-<\/b><\/p><p>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. 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Bilingual R1722051\",\"campaign_type\":\"job_application\",\"job_title\":\"Lead Growth Representative (French - speaking) - Hybrid -  High Tech Industry HE01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalonia\",\"country\":\"Spain\",\"short_description\":\"Lead Development Representative\u00a0in Barcelona\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Lead Development Representative\u00a0in Barcelona (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As a <b>Lead Development Representative<\/b> on our team, you will:\u00a0 \u00a0<br \/>- Qualify and accelerate partner-led opportunities to improve win rates and shorten sales cycles.\u00a0<\/p><p>- Collaborate with partners and our client\u00a0channel managers to drive efficient deal progression.\u00a0<\/p><p>- Maintain Salesforce (SFDC) hygiene by ensuring data accuracy and following up on aged opportunities.\u00a0<\/p><p>- Close or delegate opportunities based on sales stage and value thresholds (e.g., SS1\u2013SS3, SS1\u2013SS7).\u00a0<\/p><p>- Provide structured feedback to enhance partner lead quality and engagement.\u00a0<\/p><p>- Develop and document best practices and workflows for pilot country collaboration.\u00a0<\/p><p>- Coordinate with BDR teams to manage and convert Marketing Qualified Leads (MQLs).\u00a0<\/p><p>- Ensure timely follow-up and proper routing of MQLs received from BDRs.\u00a0<\/p><p>- Proactively identify and engage new business opportunities in SMB and unattended segments through outbound outreach (phone, email, LinkedIn, etc.).\u00a0<\/p><p>- Research accounts to understand customer needs, decision-makers, and buying triggers.\u00a0<\/p><p>- Tailor messaging to showcase HPE solutions and value propositions to small and mid-sized businesses.\u00a0<\/p><p>- Execute outbound sales campaigns aligned with regional and product-based initiatives.\u00a0<\/p><p>- Create sales and recovery plans in coordination with country sales and channel teams.\u00a0<\/p><p>- Build and manage opportunities in unattended accounts, ensuring follow-up, partner delegation, and closure.\u00a0<\/p><p>- Maintain high standards of data management and CRM discipline in Salesforce.\u00a0<\/p><p>- Track and analyze opportunity progression, lead aging, and conversion metrics.\u00a0<\/p><p>- Support faster close cycles for SMB deals valued between $20K\u2013$50K.\u00a0<\/p><p>- Ensure smooth handoffs to account managers or inside sales reps with full deal context.\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you have:\u00a0<\/b>\u00a0\u00a0<\/p><p>- A proficient or bilingual level in French and advanced in English\u00a0<br \/>- <b>Experience<\/b>: 1\u20133 years of experience in lead generation, sales development, or inside sales\u2014preferably in a high-tech, SaaS, or B2B environment.\u00a0<\/p><p><b>- Sales<\/b>: Proven success in generating leads and experience cold calling and presenting sales pitches. History of quota over-achievement. Outgoing and confident in inbound\/outbound phone sales with a great phone manner\u00a0<\/p><p><b>- Communication Skills<\/b>: Excellent verbal communication and interpersonal skills.\u00a0<\/p><p><b>- Tech-Savvy<\/b>: Comfortable discussing technology topics. Understanding SMB market dynamics and buying behaviors is a plus.\u00a0<\/p><p>- <b>CRM Proficiency<\/b>: Experience using Salesforce or equivalent CRM, plus outreach tools (e.g., Outreach, Salesloft).\u00a0<\/p><p><b>- Goal-Oriented<\/b>: Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team \u00a0<\/p><p><b>- Team Player:<\/b> Collaborative attitude with a willingness to learn and adapt in a fast-paced environment. Thrive in a fast-paced, high-growth, rapidly changing environment\u00a0<\/p><p><b>- Organizational &amp; Productivity Skills<\/b>: Organized and has pipeline management, time management skills and prioritization skills\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0\u00a0\u00a0<\/b><\/p><p>- Full time 39 hours\/week permanent contract<\/p><p>- Schedule: Monday to Friday 9:00 to 18:00<br \/>- Base salary of 25,000 euros gross\/year &#43; up to 5,000 euros gross\/year in bonus\u00a0&#43; private medical insurance and food allowance<br \/>- Great office location in Barcelona<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<br \/>\u00a0\u00a0\u00a0<\/p><p><b>Experience the best version of you!\u00a0\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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You\u2019ll lead across pre-sales, onboarding, adoption and renewal, ensuring our enterprise and mid-market customers don\u2019t just implement our platform, they realise measurable, lasting value from it.<\/p><p><\/p><p>You\u2019ll partner closely with Sales from the earliest stages, shaping outcome-led solutions and acting as a trusted advisor throughout the sales process. 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G&uuml;nd\u0259lik istifad\u0259 etdiyiniz tan\u0131nm\u0131\u015f brendl\u0259r\u0259 70-d\u0259n &ccedil;ox &ouml;lk\u0259d\u0259 texnologiya v\u0259 inteqr\u0259 olunmu\u015f h\u0259ll\u0259rl\u0259 biznesl\u0259rini inki\u015faf etdirm\u0259y\u0259 k&ouml;m\u0259k edirik. \u0130l boyu &ldquo;D&uuml;nyan\u0131n \u018fn Yax\u015f\u0131 \u0130\u015f Yerl\u0259ri&rdquo;, &ldquo;Karyera \u0130nki\u015faf\u0131 &uuml;&ccedil;&uuml;n \u018fn Yax\u015f\u0131 \u015eirk\u0259tl\u0259r&rdquo; v\u0259 &ldquo;\u018fn Yax\u015f\u0131 \u015eirk\u0259t M\u0259d\u0259niyy\u0259ti&rdquo; kimi m&uuml;kafatlarla tan\u0131nma\u011f\u0131m\u0131zdan q&uuml;rur duyuruq.<\/p>\\n<p>\u018fg\u0259r inki\u015faf etm\u0259k v\u0259 ilham almaq ist\u0259yirsinizs\u0259, <strong>evd\u0259n i\u015fl\u0259m\u0259 (home office)<\/strong> format\u0131nda M&uuml;\u015ft\u0259ri Xidm\u0259tl\u0259ri T\u0259msil&ccedil;isi olaraq texnologiya, maliyy\u0259, s\u0259yah\u0259t, moda, s\u0259hiyy\u0259 v\u0259 daha bir &ccedil;ox sah\u0259d\u0259 g\u0259l\u0259c\u0259yin brendl\u0259rini g&uuml;cl\u0259ndir\u0259n komandam\u0131z\u0131n bir hiss\u0259si olacaqs\u0131n\u0131z.<\/p>\\n<hr \/>\\n<h2>Bu rolda n\u0259 ed\u0259c\u0259ksiniz<\/h2>\\n<p>Komandam\u0131zda M&uuml;\u015ft\u0259ri Xidm\u0259tl\u0259ri T\u0259msil&ccedil;isi olaraq siz:<\/p>\\n<ul>\\n<li>D&uuml;nyan\u0131n \u0259n m\u0259\u015fhur sosial media t\u0259tbiql\u0259rind\u0259n birind\u0259 bacar\u0131qlar\u0131n\u0131z\u0131 inki\u015faf etdirm\u0259k imkan\u0131 qazanacaqs\u0131n\u0131z<\/li>\\n<li>M&uuml;\u015ft\u0259ri m&uuml;raci\u0259tl\u0259rini v\u0259 g&ouml;zl\u0259ntil\u0259rini n\u0259z\u0259rd\u0259n ke&ccedil;ir\u0259r\u0259k ehtiyac v\u0259 v\u0259ziyy\u0259tl\u0259rin\u0259 uy\u011fun cavablar ver\u0259c\u0259ksiniz<\/li>\\n<li>M&uuml;xt\u0259lif kanallar vasit\u0259sil\u0259 qar\u015f\u0131l\u0131ql\u0131 \u0259laq\u0259l\u0259ri idar\u0259 ed\u0259c\u0259k, m\u0259zmun idar\u0259&ccedil;iliyi v\u0259 moderasiyas\u0131n\u0131 h\u0259yata ke&ccedil;ir\u0259c\u0259ksiniz<\/li>\\n<li>\u0130nsanlar\u0131n h\u0259yat\u0131n\u0131 yax\u015f\u0131la\u015fd\u0131ran proqram t\u0259minatlar\u0131ndan istifad\u0259 etm\u0259yi &ouml;yr\u0259n\u0259c\u0259k v\u0259 bacar\u0131qlar\u0131n\u0131z\u0131 art\u0131racaqs\u0131n\u0131z<\/li>\\n<li>M&uuml;\u015ft\u0259ril\u0259rimiz &uuml;&ccedil;&uuml;n daha yax\u015f\u0131 marka t\u0259cr&uuml;b\u0259l\u0259ri yaradacaqs\u0131n\u0131z<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>T\u0259l\u0259bl\u0259riniz<\/h2>\\n<p>Concentrix a\u015fa\u011f\u0131dak\u0131 x&uuml;susiyy\u0259tl\u0259r\u0259 sahibsinizs\u0259 sizin &uuml;&ccedil;&uuml;n ideal se&ccedil;imdir:<\/p>\\n<ul>\\n<li>Az\u0259rbaycan dilini s\u0259lis \u015f\u0259kild\u0259 dan\u0131\u015f\u0131rs\u0131n\u0131zsa<\/li>\\n<li>Proaktiv, &ouml;z&uuml;n&uuml; motivasiya ed\u0259n v\u0259 h\u0259ll y&ouml;n&uuml;ml&uuml;s&uuml;n&uuml;zs\u0259<\/li>\\n<li>N&ouml;vb\u0259li v\u0259 h\u0259ft\u0259sonu n&ouml;vb\u0259l\u0259rind\u0259 i\u015fl\u0259y\u0259 bilirsinizs\u0259<\/li>\\n<li>Yerli v\u0259 ya xarici orta m\u0259kt\u0259b v\u0259 ya daha y&uuml;ks\u0259k t\u0259hsil\u0259 sahibsinizs\u0259<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>Siz\u0259 n\u0259 t\u0259klif edirik<\/h2>\\n<p>Bu v\u0259zif\u0259d\u0259 siz\u0259 unikal h\u0259yat t\u0259rzinizi d\u0259st\u0259kl\u0259y\u0259n &uuml;st&uuml;nl&uuml;kl\u0259r t\u0259qdim edirik:<\/p>\\n<ul>\\n<li>Tam v\u0259 ya yar\u0131m\u015ftat daimi \u0259m\u0259k m&uuml;qavil\u0259l\u0259ri (t\u0259cr&uuml;b\u0259niz\u0259 v\u0259 m&uuml;\u015ft\u0259ril\u0259rimizin ehtiyaclar\u0131na \u0259sas\u0259n raz\u0131la\u015fd\u0131r\u0131la bil\u0259r)<\/li>\\n<li>R\u0259qab\u0259tli \u0259m\u0259k haqq\u0131 v\u0259 performans bonusu<\/li>\\n<li>Dostunu t&ouml;vsiy\u0259 et (referans) bonus imkanlar\u0131<\/li>\\n<li>\u015eirk\u0259t v\u0259 layih\u0259 haqq\u0131nda tam &ouml;d\u0259ni\u015fli t\u0259liml\u0259r<\/li>\\n<li>Karyera inki\u015faf proqramlar\u0131, x&uuml;susi kurslar v\u0259 dil d\u0259rsl\u0259ri<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>Concentrix b\u0259rab\u0259r imkanlar yaradan i\u015f\u0259g&ouml;t&uuml;r\u0259ndir<\/h2>\\n<p>Biz qlobal miqyasda bir komanda, bir \u015firk\u0259t olaraq q&uuml;rurla birl\u0259\u015fmi\u015fik. B&uuml;t&uuml;n namiz\u0259dl\u0259r &uuml;&ccedil;&uuml;n b\u0259rab\u0259r m\u0259\u015f\u011fulluq imkanlar\u0131n\u0131 v\u0259 ayr\u0131-se&ccedil;kilikd\u0259n v\u0259 zorak\u0131l\u0131qdan uzaq i\u015f m&uuml;hitini d\u0259st\u0259kl\u0259yirik. \u0130\u015f\u0259 q\u0259bul prosesl\u0259rimiz irqi m\u0259nsubiyy\u0259t, ya\u015f, cinsiyy\u0259t kimliyi, cinsi y&ouml;n&uuml;m, din, etnik m\u0259n\u015f\u0259, ail\u0259 v\u0259 ya valideyn statusu, milli m\u0259n\u015f\u0259, \u0259lillik v\u0259 ya q&uuml;vv\u0259d\u0259 olan qanunlarla qorunan h\u0259r hans\u0131 dig\u0259r statusdan as\u0131l\u0131 olmayaraq yaln\u0131z i\u015f t\u0259l\u0259bl\u0259rin\u0259 v\u0259 pe\u015f\u0259kar ixtisaslara \u0259saslan\u0131r.<\/p>\\n<hr \/>\\n<h2>\u0130\u015fl\u0259m\u0259 Uy\u011funlu\u011fu<\/h2>\\n<p>T&uuml;rkiy\u0259 qanunvericiliyin\u0259 uy\u011fun olaraq, yaln\u0131z T&uuml;rkiy\u0259d\u0259 qanuni \u015f\u0259kild\u0259 i\u015fl\u0259m\u0259k h&uuml;ququ olan namiz\u0259dl\u0259r bu v\u0259zif\u0259 &uuml;&ccedil;&uuml;n n\u0259z\u0259rd\u0259n ke&ccedil;iril\u0259c\u0259kdir.<\/p>\\n<\/div>\",\"ats_external_id\":\"TR-4604\",\"location\":\"Ankara, Ankara\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T02:59:18.071+03:00\",\"created_at\":\"2026-04-08T17:36:41.333+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjA0?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjA0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"tr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"498\",\"campaign_id\":\"2179\",\"campaign_title\":\"GTM_NA_SA_Customer Service - River DE\",\"campaign_type\":\"job_application\",\"job_title\":\"USA German Speaking Customer Service Advisor\",\"street\":\"2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"address\":\"2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"city\":\"Durban\",\"state\":\"Kwazulu-Natal\",\"postal_code\":\"4319\",\"region\":\"Durban\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Our German-speaking Customer Service Advisors work on behalf of a global customer-centric company, supporting consumers from around the globe.<\/p>\\n<p>Your new career will involve providing exceptional customer experiences, primarily through inbound calls.<\/p>\\n<p>You will be dealing with product orders, payments, missing orders, product information requests and recommendations. Even though this is a customer-focused role, you will be required to work towards performance-based targets actively.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>This&nbsp;Customer Support&nbsp;Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Fluent in German (B2 level)<\/p>\\n<\/li>\\n<li>\\n<p>Matric qualification<\/p>\\n<\/li>\\n<li>\\n<p>Ability to work rotational shifts (24hours)<\/p>\\n<\/li>\\n<li>\\n<p>Are self-motivated and highly responsible<\/p>\\n<\/li>\\n<li>\\n<p>Strong attention to detail<\/p>\\n<\/li>\\n<li>\\n<p>PC Literate (Speed, accuracy and navigation)<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What is in it for you?<\/strong><\/p>\\n<p><br \/><strong>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>A monthly salary of <strong>R24&nbsp;000.<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Medical aid for the main member \/ medical insurance for the employee and two dependents<\/p>\\n<\/li>\\n<li>\\n<p>Provident Fund<\/p>\\n<\/li>\\n<li>\\n<p>Subsidized transport<\/p>\\n<\/li>\\n<li>\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<li>\\n<p>Access to financial well-being sessions, will writing sessions and stress management sessions<\/p>\\n<\/li>\\n<li>\\n<p>Team building and upskill training opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Interactive and inclusive company culture<\/p>\\n<\/li>\\n<li>\\n<p>Relocation package for candidates outside KZN on offer.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Expectations<\/strong>.<\/p>\\n<ul>\\n<li>\\n<p>Taking ownership of high-profile, escalated cases from beginning to resolution<\/p>\\n<\/li>\\n<li>\\n<p>Manage work orders within business SLA's<\/p>\\n<\/li>\\n<li>\\n<p>Proactively offer solutions to any issues or concerns that customers might face<\/p>\\n<\/li>\\n<li>\\n<p>Consistently applying agreed behavioural and compliance standards<\/p>\\n<\/li>\\n<li>\\n<p>Sharing knowledge and skills with other members of the team<\/p>\\n<\/li>\\n<li>\\n<p>Communicating new information that is relevant to the campaign to colleagues, customers and managers<\/p>\\n<\/li>\\n<li>\\n<p>Developing and maintaining current knowledge of the campaign<\/p>\\n<\/li>\\n<li>\\n<p>Ensuring first contact resolution at all times<\/p>\\n<\/li>\\n<li>\\n<p>Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes<\/p>\\n<\/li>\\n<li>\\n<p>Providing excellent customer experiences at all times<\/p>\\n<\/li>\\n<li>\\n<p>Verifying and updating customer information<\/p>\\n<\/li>\\n<li>\\n<p>Proactively offer solutions to any issues or concerns that customers might face<\/p>\\n<\/li>\\n<li>\\n<p>Your qualifications and experience<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Join a company where you can grow and develop in your career, where we are fanatical about our clients and staff, as we become the greatest customer engagement services company in the world, rich in diversity and talent.<\/p>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorised to work in the SA will be considered for this position and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<h4><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h4>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-2179\",\"location\":\"Durban, Durban\",\"job_type\":\"full_time\",\"salary\":\"24000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-08-26T23:59:19.910Z\",\"created_at\":\"2026-04-08T15:00:29.393Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc5?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"28\",\"relevance_score\":\"1\"},{\"id\":\"2016\",\"campaign_id\":\"82\",\"campaign_title\":\"Conseiller client (F\/H) - Antananarivo -  Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Antananarivo -  Fran\u00e7ais\",\"street\":\"MDG Antananarivo - Zone ZITAL Ankorondrano - B\u00e2timent 15A - acc\u00e8s par Marais Masay\",\"address\":\"MDG Antananarivo - Zone ZITAL Ankorondrano - B\u00e2timent 15A - acc\u00e8s par Marais Masay\",\"city\":\"Antananarivo\",\"state\":\"Antananarivo\",\"postal_code\":\"101\",\"region\":\"Analamanga\",\"country\":\"Madagascar\",\"short_description\":\"Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client !\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<ul>\\n<li>\\n<p>Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<\/li>\\n<li>\\n<p>Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<\/li>\\n<li>\\n<p>G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<\/li>\\n<li>\\n<p>&Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<\/li>\\n<li>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un contrat CDI de 40 heures par semaine.<\/p>\\n<\/li>\\n<li>\\n<p>Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<\/li>\\n<li>\\n<p>Une mutuelle sant&eacute; compl&eacute;mentaire &agrave; partir de votre 6&egrave;me mois d'int&eacute;gration<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Conditions de travail optimales :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un repas complet &agrave; la cantine pour tous les jours de pr&eacute;sence<\/p>\\n<\/li>\\n<li>\\n<p>Un transport du retour assur&eacute; par l'entreprise<\/p>\\n<\/li>\\n<li>\\n<p>Une assurance compl&eacute;mentaire famille<\/p>\\n<\/li>\\n<li>\\n<p>Une formation initiale et continue<\/p>\\n<\/li>\\n<li>\\n<p>Un environnement de travail valorisant la qualit&eacute; de vie au travail<\/p>\\n<\/li>\\n<li>\\n<p>Des perspectives d&rsquo;&eacute;volution professionnelle<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil recherch&eacute;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<ul>\\n<li>\\n<p>Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral.<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive.<\/p>\\n<\/li>\\n<li>\\n<p>Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.<\/p>\\n<\/li>\\n<li>\\n<p>Une disponibilit&eacute; du lundi au dimanche sur une amplitude horaire de 24h\/24.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique (15 minutes) : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p><strong>En pr&eacute;sentiel :<\/strong><\/p>\\n<p>2. Entretien avec un membre de l'&eacute;quipe recrutement<\/p>\\n<p>3. Test de fran&ccedil;ais (45 minutes) : &eacute;valuation de vos comp&eacute;tences linguistiques.<\/p>\\n<p>4. Entretien de validation (30 minutes) : une discussion approfondie avec un membre de la production pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent !<\/p>\",\"ats_external_id\":\"MG-82\",\"location\":\"Antananarivo, Analamanga\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-20T08:27:26.691+02:00\",\"created_at\":\"2026-04-08T10:42:21.686+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"5\",\"relevance_score\":\"1\"},{\"id\":\"467\",\"campaign_id\":\"4603\",\"campaign_title\":\"GTM -  HRO - HR Operations Specialist \/ E-Commerce\",\"campaign_type\":\"job_application\",\"job_title\":\"HR Operations Specialist \/ E-Commerce\",\"street\":null,\"address\":null,\"city\":\"Ankara\",\"state\":\"Ankara\",\"postal_code\":null,\"region\":\"Ankara\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Experience the power of a revolutionary career,<\/p>\\n<p>Are you seeking the next big step? We are a global technology and service leader that strengthens the brands of the future. We help well-known brands you use every day improve their businesses with technology and integrated solutions in over 70 countries. And every day, we take pride in being recognized with awards like \\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Development,\\\" and \\\"Best Company Culture.\\\"<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>QUALIFICATIONS<\/strong><\/p>\\n<ul>\\n<li>Graduation from relevant departments of universities<\/li>\\n<li>Minimum 2 years of experience in blue-collar recruitment and operational HR processes<\/li>\\n<li>Intermediate level English language skills<\/li>\\n<li>Analytical thinking and data-driven work skills<\/li>\\n<li>Ability to adapt to a busy operational pace and take an active role in the field<\/li>\\n<li>Strong communication skills and aptitude for teamwork<\/li>\\n<li>Proficient use of MS Office programs (especially Excel) and Google Sheets<\/li>\\n<\/ul>\\n<p><strong>JOB DESCRIPTION<\/strong><\/p>\\n<ul>\\n<li>Managing blue-collar recruitment and onboarding processes end-to-end<\/li>\\n<li>Coordinating with operations and planning teams to monitor headcount planning<\/li>\\n<li>Performing HR reporting and headcount tracking Monitoring daily wage employee processes<\/li>\\n<li>Managing discipline and employee relations processes<\/li>\\n<li>Taking an active role in blue-collar projects<\/li>\\n<li>Ensuring the effective use of HR systems and maintaining data accuracy<\/li>\\n<\/ul>\",\"ats_external_id\":\"TR-4603\",\"location\":\"Ankara, Ankara\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T02:59:18.619+03:00\",\"created_at\":\"2026-04-07T13:57:58.262+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjAz?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjAz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"human_resources\",\"job_industry\":\"e_commerce\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"519\",\"campaign_id\":\"150\",\"campaign_title\":\"Tetovo\/IKEA\/German\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater:in in Tetovo - Globaler Einzelh\u00e4ndler\",\"street\":\"\",\"address\":\"\",\"city\":\"Tetovo\",\"state\":\"Municipality of Tetovo\",\"postal_code\":null,\"region\":null,\"country\":\"North Macedonia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Aufgabenbereich<\/strong><\/p>\\n<ul>\\n<li>Sicherstellung, dass die erbrachten&nbsp;Callcenter-Dienstleistungen&nbsp;den vertraglich vereinbarten Leistungskennzahlen (KPIs) entsprechen.<\/li>\\n<li>Kl&auml;rung der Kundenanforderungen, gezieltes Hinterfragen des Verst&auml;ndnisses und Nutzung von&nbsp;Entscheidungshilfsmitteln&nbsp;und Ressourcen, um&nbsp;nicht-standardisierte&nbsp;oder unstrukturierte Kundenanliegen zu l&ouml;sen, die eine tiefere Kl&auml;rung oder konzeptionelles Denken erfordern.<\/li>\\n<li>Aktives Zuh&ouml;ren der Kundenbed&uuml;rfnisse und -anliegen, Empathie zeigen und gleichzeitig die Gelegenheit nutzen, eine positive Beziehung zum Kunden aufzubauen.<\/li>\\n<li>H&ouml;fliche, freundliche und professionelle Begr&uuml;&szlig;ung der Kunden gem&auml;&szlig; den Callcenter-Verfahren und -Richtlinien.<\/li>\\n<li>Kontinuierliche Pflege eines umfassenden Wissens &uuml;ber die Produkte und\/oder Dienstleistungen des Kunden, um den bestm&ouml;glichen Service zu bieten.<\/li>\\n<li>Sicherstellung einer vollst&auml;ndigen und pr&auml;zisen Dokumentation aller Interaktionen, einschlie&szlig;lich der ordnungsgem&auml;&szlig;en Erfassung von Kontoinformationen in den Systemen.<\/li>\\n<li>Teilnahme an Initiativen zur Verbesserung der Kundenzufriedenheit und Optimierung der Callcenter-Leistung.<\/li>\\n<li>Pflege eines umfassenden Wissens &uuml;ber Produkte und\/oder Services des Auftraggebers<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<ul>\\n<li>Abgeschlossene Schulbildung<\/li>\\n<li>H&ouml;flichkeit und eine ausgepr&auml;gte Kundenorientierung, insbesondere in einem Callcenter-Umfeld.<\/li>\\n<li>Geduld in allen Kundensituationen sowie ein stets freundlicher und professioneller Ton<\/li>\\n<li>Bereitschaft zur Arbeit im Schichtsystem (Rotationsschichten)<\/li>\\n<li>Je nach Standort und\/oder Projekt k&ouml;nnen zus&auml;tzliche Qualifikationen oder Erfahrungen erforderlich sein<\/li>\\n<li>Sehr gute schriftliche und m&uuml;ndliche Kommunikationsf&auml;higkeiten<\/li>\\n<li>Gute Kenntnisse im Umgang mit Computersystemen, Callcenter-Software und MS Office.<\/li>\\n<\/ul>\\n<p>\u200b<\/p>\\n<p><strong>Was wir bieten<\/strong><\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;hige Verg&uuml;tung mit zus&auml;tzlichen Benefits, abh&auml;ngig von der Rolle<\/li>\\n<li>Moderne B&uuml;ros und eine Umgebung, in der Karrieren und neue Freundschaften aufgebaut werden<\/li>\\n<li>Schulungen und Programme zur beruflichen Weiterentwicklung<\/li>\\n<li>Verschiedene Boni<\/li>\\n<li>Empfehlungsbonus f&uuml;r jede Empfehlung einer Person, die sich Concentrix anschlie&szlig;t<\/li>\\n<li>M&ouml;glichkeit, je nach Rolle, Projekt oder Abteilung von zu Hause aus zu arbeiten.<\/li>\\n<\/ul>\",\"ats_external_id\":\"MK-150\",\"location\":\"Tetovo, Municipality of Tetovo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T00:59:24.333+01:00\",\"created_at\":\"2026-04-07T13:57:51.800+01:00\",\"latitude\":\"42.0062341\",\"longitude\":\"20.9697842\",\"landing_page_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTA?\",\"apply_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"520\",\"campaign_id\":\"149\",\"campaign_title\":\"Skopje\/IKEA\/German\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater:in in Skopje - Globaler Einzelh\u00e4ndler\",\"street\":\"\",\"address\":\"\",\"city\":\"Skopje\",\"state\":\"Greater Skopje\",\"postal_code\":null,\"region\":null,\"country\":\"North Macedonia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Aufgabenbereich<\/strong><\/p>\\n<ul>\\n<li>Sicherstellung, dass die erbrachten&nbsp;Callcenter-Dienstleistungen&nbsp;den vertraglich vereinbarten Leistungskennzahlen (KPIs) entsprechen.<\/li>\\n<li>Kl&auml;rung der Kundenanforderungen, gezieltes Hinterfragen des Verst&auml;ndnisses und Nutzung von&nbsp;Entscheidungshilfsmitteln&nbsp;und Ressourcen, um&nbsp;nicht-standardisierte&nbsp;oder unstrukturierte Kundenanliegen zu l&ouml;sen, die eine tiefere Kl&auml;rung oder konzeptionelles Denken erfordern.<\/li>\\n<li>Aktives Zuh&ouml;ren der Kundenbed&uuml;rfnisse und -anliegen, Empathie zeigen und gleichzeitig die Gelegenheit nutzen, eine positive Beziehung zum Kunden aufzubauen.<\/li>\\n<li>H&ouml;fliche, freundliche und professionelle Begr&uuml;&szlig;ung der Kunden gem&auml;&szlig; den Callcenter-Verfahren und -Richtlinien.<\/li>\\n<li>Kontinuierliche Pflege eines umfassenden Wissens &uuml;ber die Produkte und\/oder Dienstleistungen des Kunden, um den bestm&ouml;glichen Service zu bieten.<\/li>\\n<li>Sicherstellung einer vollst&auml;ndigen und pr&auml;zisen Dokumentation aller Interaktionen, einschlie&szlig;lich der ordnungsgem&auml;&szlig;en Erfassung von Kontoinformationen in den Systemen.<\/li>\\n<li>Teilnahme an Initiativen zur Verbesserung der Kundenzufriedenheit und Optimierung der Callcenter-Leistung.<\/li>\\n<li>Pflege eines umfassenden Wissens &uuml;ber Produkte und\/oder Services des Auftraggebers<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<ul>\\n<li>Abgeschlossene Schulbildung<\/li>\\n<li>H&ouml;flichkeit und eine ausgepr&auml;gte Kundenorientierung, insbesondere in einem Callcenter-Umfeld.<\/li>\\n<li>Geduld in allen Kundensituationen sowie ein stets freundlicher und professioneller Ton<\/li>\\n<li>Bereitschaft zur Arbeit im Schichtsystem (Rotationsschichten)<\/li>\\n<li>Je nach Standort und\/oder Projekt k&ouml;nnen zus&auml;tzliche Qualifikationen oder Erfahrungen erforderlich sein<\/li>\\n<li>Sehr gute schriftliche und m&uuml;ndliche Kommunikationsf&auml;higkeiten<\/li>\\n<li>Gute Kenntnisse im Umgang mit Computersystemen, Callcenter-Software und MS Office.<\/li>\\n<\/ul>\\n<p>\u200b<\/p>\\n<p><strong>Was wir bieten<\/strong><\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;hige Verg&uuml;tung mit zus&auml;tzlichen Benefits, abh&auml;ngig von der Rolle<\/li>\\n<li>Moderne B&uuml;ros und eine Umgebung, in der Karrieren und neue Freundschaften aufgebaut werden<\/li>\\n<li>Schulungen und Programme zur beruflichen Weiterentwicklung<\/li>\\n<li>Verschiedene Boni<\/li>\\n<li>Empfehlungsbonus f&uuml;r jede Empfehlung einer Person, die sich Concentrix anschlie&szlig;t<\/li>\\n<li>M&ouml;glichkeit, je nach Rolle, Projekt oder Abteilung von zu Hause aus zu arbeiten.<\/li>\\n<\/ul>\",\"ats_external_id\":\"MK-149\",\"location\":\"Skopje, Greater Skopje\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T10:31:12.453+01:00\",\"created_at\":\"2026-04-07T13:54:19.524+01:00\",\"latitude\":\"41.9981294\",\"longitude\":\"21.4254355\",\"landing_page_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDk?\",\"apply_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"1677\",\"campaign_id\":\"43\",\"campaign_title\":\"Perfect-World\/Spanish\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with Spanish\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>Spanish<\/strong> language skills (B2)<\/p>\\n<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts <strong>24\/7<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-43\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-06-27T03:59:10.945+04:00\",\"created_at\":\"2026-04-03T18:23:19.512+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mw?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1678\",\"campaign_id\":\"42\",\"campaign_title\":\"Perfect-World\/German\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with German\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>German<\/strong> language skills (B2)<\/p>\\n<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts <strong>24\/7<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-42\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-06-29T03:59:04.934+04:00\",\"created_at\":\"2026-04-03T18:21:43.515+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mg?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1679\",\"campaign_id\":\"41\",\"campaign_title\":\"Perfect-World\/French\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with French\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>French<\/strong> language skills (B2)<\/p>\\n<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts <strong>24\/7<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-41\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-06-05T03:59:10.309+04:00\",\"created_at\":\"2026-04-03T17:53:43.297+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MQ?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"326\",\"campaign_id\":\"773\",\"campaign_title\":\"Electrolux | Polish | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Doradca \/ Doradczyni ds. Sprzeda\u017cy z j\u0119zykiem polskim \",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p><strong>Twoja misja<\/strong><\/p>\\n<p>Zapewniasz klientom profesjonalne wsparcie \ud83d\udcac, a jednocze\u015bnie potrafisz dostrzec moment, w kt&oacute;rym warto zaproponowa\u0107 dodatkowe rozwi\u0105zania.<br \/><br \/><\/p>\\n<p>\ud83d\udd27 <strong>Na czym polega praca?<\/strong><\/p>\\n<p>&middot; sprzeda\u017c i doradztwo (kluczowy element): sprzeda\u017c produkt&oacute;w (finished goods) \ud83d\udecd\ufe0f, us\u0142ug serwisowych (fix &amp; repair) \ud83d\udd27, oferowanie rozszerzonej gwarancji \ud83d\udee1\ufe0f<\/p>\\n<p>&middot; finalizacja sprzeda\u017cy, osi\u0105ganie cel&oacute;w sprzeda\u017cowych \ud83d\udcac\u27a1\ufe0f\ud83d\udcb0<\/p>\\n<p>&middot; udzielanie jasnych i profesjonalnych informacji \ud83e\udde0<\/p>\\n<p>&middot; wsp&oacute;\u0142praca z zespo\u0142ami technicznymi, serwisowymi i produktowymi \ud83e\udd1d<\/p>\\n<p>&middot; kana\u0142y pracy: telefon (po\u0142\u0105czenia przychodz\u0105ce i wychodz\u0105ce) \ud83d\udcde, e-mail \ud83d\udce7, chat i social media \ud83d\udcac, SMS (linki zakupowe, vouchery, informacje) \ud83d\udcf2<\/p>\\n<p>&nbsp;<\/p>\\n<p>\ud83d\udd25 <strong>Kogo szukamy? Osoby, kt&oacute;ra:<\/strong><\/p>\\n<p>&middot; bardzo dobrze zna j\u0119zyk polski (C2) \ud83c\uddf5\ud83c\uddf1&nbsp;<\/p>\\n<p>&middot; potrafi budowa\u0107 relacje i szybko zdobywa\u0107 zaufanie \ud83e\udd1d<\/p>\\n<p>&middot; ma sprzeda\u017cowy mindset i potrafi rekomendowa\u0107, nie naciskaj\u0105c \ud83d\udca1<\/p>\\n<p>&middot; jest zorganizowana i potrafi pracowa\u0107 na wielu systemach jednocze\u015bnie \ud83e\udde9<\/p>\\n<p>&middot; dzia\u0142a zgodnie z procesami i dba o jako\u015b\u0107 \ud83d\udccb<br \/><br \/><\/p>\\n<p>\u2795 <strong>Mile widziane<\/strong><\/p>\\n<p>&middot; do\u015bwiadczenie w call center \/ customer support lub sprzeda\u017cy \ud83c\udfa7<\/p>\\n<p>&middot; znajomo\u015b\u0107 obs\u0142ugi reklamacji \u2696\ufe0f<\/p>\\n<p>&middot; podstawowa wiedza o prawach konsumenta<\/p>\",\"ats_external_id\":\"PL-773\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"31.40\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-26T01:59:05.946+02:00\",\"created_at\":\"2026-04-03T13:30:01.056+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzM?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"468\",\"campaign_id\":\"4602\",\"campaign_title\":\"GTM -  HRO - Seller Operations Support Specialist \/ E-Commerce\",\"campaign_type\":\"job_application\",\"job_title\":\"Seller Operations Support Specialist \/ E-Commerce\",\"street\":null,\"address\":null,\"city\":\"Istanbul\",\"state\":\"\u0130stanbul\",\"postal_code\":null,\"region\":\"\u0130stanbul\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Experience the power of a revolutionary career!<\/p>\\n<p>We are a global leader in technology and services, empowering the brands of the future. We help well-known brands you use every day enhance their businesses with technology and integrated solutions across more than 70 countries.<\/p>\\n<p>We take pride in being recognized year-round with awards such as &ldquo;World&rsquo;s Best Workplaces,&rdquo; &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Qualifications<\/strong><\/p>\\n<ul>\\n<li>Bachelor&rsquo;s degree from reputable universities; business administration, economics, engineering faculties<\/li>\\n<li>At least 1 year of experience preferably in supply chain, operations<\/li>\\n<li>Good command of MS Office, (especially G-sheet and Excel knowledge)<\/li>\\n<li>Good command of English<\/li>\\n<li>Good team player with strong communication skills<\/li>\\n<li>Critical thinker, proactive, Data-oriented mindset with strong problem-solving skills<\/li>\\n<li>Data-oriented mindset with strong problem-solving skills<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Job Description<\/strong><\/p>\\n<ul>\\n<li>Communicate well with sellers and coordinate all operational processes<\/li>\\n<li>Coordinate with the sellers to assure orders arrive to customer within the deadline<\/li>\\n<li>Prepare operational quality metrics reports and arrange meeting with sellers<\/li>\\n<li>Follow up seller operation quality improvement points &amp; leading projects<\/li>\\n<li>Coordinate operational processes for new countries<\/li>\\n<li>Resolving tickets received from sellers<\/li>\\n<li>Supporting realated teams to enable Otif requirements<\/li>\\n<\/ul>\",\"ats_external_id\":\"TR-4602\",\"location\":\"Istanbul, \u0130stanbul\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T02:59:18.605+03:00\",\"created_at\":\"2026-04-02T15:22:55.381+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjAy?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjAy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"operations\",\"job_industry\":\"e_commerce\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1538\",\"campaign_id\":\"136\",\"campaign_title\":\"Kalesa\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistenza Clienti Inbound | Importante E-commerce | Cagliari\",\"street\":null,\"address\":null,\"city\":\"Cagliari\",\"state\":\"Sardinia\",\"postal_code\":null,\"region\":\"Sardegna\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<div>\\n<p>Vuoi entrare a far parte di un'azienda globale, innovativa e in continua crescita, dove poter sviluppare nuove competenze e costruire il tuo percorso professionale?<\/p>\\n<p><strong>Questa potrebbe essere l'opportunit&agrave; giusta per te!<\/strong><\/p>\\n<p>In Concentrix siamo alla ricerca di persone motivate, empatiche e orientate alla soluzione per supportare i clienti di uno dei principali brand internazionali del settore e-commerce.<\/p>\\n<h3>Quale sar&agrave; il mio contributo?<\/h3>\\n<p><strong>Sarai il punto di riferimento per i clienti, supportandoli nella gestione delle loro richieste e contribuendo a garantire un'esperienza semplice, efficace e di qualit&agrave;.<\/strong><\/p>\\n<p>Per esempio, ti occuperai di:<\/p>\\n<ul>\\n<li>Supportare i clienti nella corretta configurazione e gestione del proprio account;<\/li>\\n<li>Fornire assistenza sugli ordini e sul loro stato di avanzamento;<\/li>\\n<li>Gestire richieste relative a spedizioni, consegne, resi e prodotti non conformi;<\/li>\\n<li>Offrire supporto su pagamenti, fatturazione e metodi di pagamento;<\/li>\\n<\/ul>\\n<h3>Quali requisiti devo avere?<\/h3>\\n<p>Cerchiamo persone che abbiano:<\/p>\\n<ul>\\n<li>Ottime capacit&agrave; relazionali e comunicative;<\/li>\\n<li>Empatia, affidabilit&agrave; e orientamento al cliente;<\/li>\\n<li>Diploma di scuola superiore (requisito minimo);<\/li>\\n<li>Buona familiarit&agrave; con il PC e con i principali strumenti informatici (Windows e Microsoft Office);<\/li>\\n<li>Disponibilit&agrave; a lavorare su turni, 5 giorni su 7, nella <strong>fascia oraria 06:00 - 24:00<\/strong>;<\/li>\\n<li>Disponibilit&agrave; a lavorare presso la nostra sede di <strong>Cagliari <\/strong>(Campus Tiscali, Sa Illetta).<\/li>\\n<\/ul>\\n<h3>Cosa offriamo?<\/h3>\\n<ul>\\n<li>Contratto CCNL Telecomunicazioni, <strong>2&deg; Livello (fascia B1)<\/strong>;<\/li>\\n<li>Ambiente di lavoro internazionale e multiculturale;<\/li>\\n<li>Accesso 24\/7 a <strong>Concentrix University<\/strong>, la nostra piattaforma di e-learning con migliaia di corsi gratuiti;<\/li>\\n<li>PC aziendale;<\/li>\\n<li>Accesso a una <strong>piattaforma di convenzioni <\/strong>e sconti dedicata ai dipendenti;<\/li>\\n<li><strong>Formazione iniziale <\/strong>pre-assuntiva della durata di due settimane, finalizzata all'acquisizione delle competenze necessarie per svolgere al meglio il ruolo.<\/li>\\n<\/ul>\\n<h3>Perch&eacute; Concentrix?<\/h3>\\n<p>Ogni giorno supportiamo alcuni dei marchi pi&ugrave; innovativi al mondo, creando esperienze che fanno la differenza per milioni di persone. In Concentrix crediamo nel valore del talento, della crescita continua e della collaborazione.<\/p>\\n<p><strong>Cosa aspetti? Candidati subito e inizia il tuo percorso con Concentrix! <\/strong><\/p>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<p><strong>CHI SIAMO?<\/strong>&nbsp;<\/p>\\n<p>Con 440.000 collaboratori in tutto il mondo, siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. La storia di Concentrix &egrave; iniziata nel 2004 con poco pi&ugrave; di 20 persone.<\/p>\\n<p>Da allora &egrave; stata un'incredibile storia di strategia, innovazione e risultati eccezionali ! Gli stessi principi che hanno fondato l'azienda nel 2004 ne decretano il successo ancora oggi.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"IT-136\",\"location\":\"Cagliari, Sardegna\",\"job_type\":\"full_time\",\"salary\":\"19.812\",\"salary_type\":\"annually\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-21T09:41:59.431+02:00\",\"created_at\":\"2026-04-02T11:56:49.579+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzY?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"e_commerce\",\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1680\",\"campaign_id\":\"40\",\"campaign_title\":\"Etraveli\/Spanish\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Support Agent with Spanish\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>We are growing!<\/strong><\/p>\\n<p>Our new client is a leading global platform for flights, an air technology company with a presence across all continents. Their main goal is to deliver air tech solutions to any type of company facing the customer. We believe that great people are the key to a great solution that is why we are looking for the best Travel Support Agents. With your excellent expertise and communication skills, we can create a place where every customer can feel special.<\/p>\\n<p>The Travel Support Agent position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.<\/p>\\n<p><strong>Our lines are open 10:00a.m.-23:00 p.m. local time Mon-Sun to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li>\\n<p>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<\/li>\\n<li>\\n<p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<\/li>\\n<li>\\n<p>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<\/li>\\n<li>\\n<p>Maintain basic knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<\/li>\\n<li>\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<li>\\n<p>Offer additional products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Track, document and retrieve information in call tracking database<\/p>\\n<\/li>\\n<li>\\n<p>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>B2 <strong>Spanish<\/strong>- both verbally and written<\/p>\\n<\/li>\\n<li>\\n<p>All training will be completed in&nbsp;<strong>English<\/strong>, so an advance level of the language is needed as well<\/p>\\n<\/li>\\n<li>\\n<p>Excellent communication and customer handling skills<\/p>\\n<\/li>\\n<li>\\n<p>At least 6 months of working experience in a customer service environment<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have problem-solving and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li>\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>The training for the role will be conducted in the office, Hybrid working is possible after 6 months&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Annual reward and recognition events<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440 000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-40\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-07-18T03:59:30.911+04:00\",\"created_at\":\"2026-04-01T14:02:13.457+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MA?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1539\",\"campaign_id\":\"133\",\"campaign_title\":\"Edenred\",\"campaign_type\":\"job_application\",\"job_title\":\"Consulente Outbound B2B - Full Time\",\"street\":null,\"address\":null,\"city\":\"Lecce\",\"state\":\"\",\"postal_code\":\"73100\",\"region\":\"Puglia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>UNISCITI A NOI E FAI CRESCERE LA TUA CARRIERA!<\/strong><\/p>\\n<p>Sei pront* a entrare in un'azienda globale, dinamica e in rapidissima espansione, dove la tua crescita professionale &egrave; la nostra priorit&agrave;?<\/p>\\n<p><strong>CERCHIAMO TE!<\/strong><\/p>\\n<p>Aiutaci a offrire esperienze eccezionali nella <strong>creazione di opportunit&agrave; commerciali<\/strong> per uno dei nostri prestigiosi clienti. Unisciti a noi per contribuire al successo e alla crescita del nostro team!<\/p>\\n<p><strong>IL TUO RUOLO:<\/strong> Entrando nel nostro team cordiale e collaborativo, ti occuperai di:<\/p>\\n<ul>\\n<li><strong>Accogliere i clienti<\/strong>&nbsp;con un sorriso, creando un'atmosfera amichevole e professionale.<\/li>\\n<li><strong>Sviluppare relazioni strategiche<\/strong>&nbsp;per massimizzare ogni opportunit&agrave; di contatto e raggiungere i tuoi obiettivi.<\/li>\\n<li><strong>Essere un esperto<\/strong>&nbsp;dei servizi e prodotti del committente, garantendo un servizio clienti impeccabile.<\/li>\\n<\/ul>\\n<p><strong>COSA CERCHIAMO IN TE:<\/strong><\/p>\\n<ul>\\n<li>Diploma di Scuola Superiore (minimo richiesto).<\/li>\\n<li>Pregressa esperienza in ambito commerciale (per esempio: call back, presa appuntamenti)<\/li>\\n<li>Padronanza di Windows e Office.<\/li>\\n<li>Disponibilit&agrave; a lavorare 5 giorni a settimana (<strong>Lun-Ven 08:30\/17.00<\/strong>).<\/li>\\n<li>Motivazione e energia per lavorare nella nostra sede a Lecce (Viale del Risorgimento, 4).<\/li>\\n<\/ul>\\n<p><strong>COSA TI OFFRIAMO:<\/strong><\/p>\\n<ul>\\n<li>Contratto di Collaborazione: 8,65&euro; l'ora.<\/li>\\n<li><strong>Impegno full-time<\/strong> di 40 ore settimanali.<\/li>\\n<li><strong>Incentivi bonus<\/strong> al raggiungimento degli obiettivi.<\/li>\\n<li>Un ambiente di lavoro internazionale e stimolante, con aree relax.<\/li>\\n<li>Accesso h24 alla piattaforma di Linkedin Learning, con migliaia di corsi gratuiti per il tuo sviluppo professionale.<\/li>\\n<li>Un PC aziendale per supportare il tuo lavoro.<\/li>\\n<li>Formazione iniziale retribuita per garantirti il successo fin dall'inizio.<\/li>\\n<li><strong>Partenza a settembre.<\/strong><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>NON ASPETTARE! CANDIDATI SUBITO!<\/strong><\/p>\\n<p>Unisciti a noi e fai la differenza !<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CHI SIAMO<\/strong><\/p>\\n<p>Con 440.000 collaboratori in tutto il mondo, siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. La storia di Concentrix &egrave; iniziata nel 2004 con poco pi&ugrave; di 20 persone.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"IT-133\",\"location\":\"Lecce, Puglia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T01:59:20.762+02:00\",\"created_at\":\"2026-04-01T10:30:39.254+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzM?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":\"\",\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1193\",\"campaign_id\":\"16471\",\"campaign_title\":\"Trainer II R1715832\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Training & Quality\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix  in support of client programs to ensure superior workforce preparation with best in class service and delivery.  This position requires attaining and maintaining certification in the Trainer Certification Program (101\/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult\/accelerated learning techniques using a variety of training delivery modalities in a classroom environment\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Accountable for achieving individual training performance metrics\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients<\/li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids<\/li><li>Measure the effectiveness of training programs using various feedback methods \u2013 focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation\u00a0<\/li><li>Recommend curriculum modifications to Training Manager\/Supervisor on the basis of internal customer feedback and\/or Training Needs Analysis\u00a0<\/li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong communication skills, both written and verbal\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proficient in\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/li><li>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong attention to detail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Sense of professionalism and ability to develop good relationships\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><p>Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills<\/p><p>Analyzes possible solutions using standard procedures and principles<\/p><p>Builds knowledge of the organization, processes and customers Solves a range of straightforward problems<\/p><p>Receives a moderate level of guidance and direction<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1715832\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-05-01T00:49:21.321+08:00\",\"created_at\":\"2026-04-01T04:04:44.693+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjQ3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Trainer-II_R1715832-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training and Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"organization_reference_id\":\"MCNMX\"},\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"mariafernanda.almonaci@concentrix.com\"},\"first_name\":\"Almonaci Quintanar, Maria Fernanda\"},\"categories\":[{\"descriptor\":\"CF Training and Quality\"}],\"recruiters\":[{\"id\":\"103424822\",\"wid\":\"c820ad8c972910323ab258cac70e0000\",\"descriptor\":\"Yumilaky Sauza Hern\u00e1ndez (103424822)\"},{\"id\":\"101922705\",\"wid\":\"8285d273b9d60101f3e22debab900000\",\"descriptor\":\"Mar\u00eda \u00c1lvarez (101922705)\"},{\"id\":\"101697356\",\"wid\":\"6b8098b2fb80018d9de0b1628d2ee944\",\"descriptor\":\"Maria Fernanda Almonaci Quintanar (101697356)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1671\",\"descriptor\":\"Associate, Training & Quality\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367095\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Trainer-II_R1715832-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Trainer-II_R1715832-1\/apply\",\"job_requisition_id\":\"R1715832\"}],\"organizations\":[{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNMX\"},{\"wid\":\"f663f55ba276103e1c6111031a0a0000\",\"descriptor\":\"26058 - ByteDance - 980009378\",\"reference_id\":\"980009378\",\"custom_reference_id\":\"980009378\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801cb112f3d1e3c063ac1\",\"descriptor\":\"COGS (SITE) QUALITY & TRAINING (DIRECT)\",\"reference_id\":\"QUALTRAIN-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"4f356d603062103eaaa08c0774dc0000\",\"descriptor\":\"W100O3 ByteDance CS - 980009378\",\"reference_id\":\"W100O3\",\"custom_reference_id\":\"W100O3\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"roberto.herbert@concentrix.com\"},\"first_name\":\"Roberto Herbert Alonso (102192121)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1715832\",\"wid\":\"3ca17bac56fa10214930a68c50250000\",\"descriptor\":\"Associate Training & Quality\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1194\",\"campaign_id\":\"16457\",\"campaign_title\":\"Associate, WFM Real Time Management R1718375\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Real Time Management (Aspiring to be 100%)\",\"street\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"address\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0111411\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Associate , Real Time Management is responsible for managing the intraday performance of one program or line of business within a\\nCall Center environment. This position will utilize monitoring systems to ensure appropriate staffing levels and agent availability to meet\\nclient expectations and Concentrix scheduling standards.\",\"long_description\":\"<div><p><b>Funciones esenciales\/Responsabilidades principales:<\/b><\/p><\/div><div><span><span>\u2022<\/span><\/span><span> Distribuye horarios de agentes precisos y oportunos.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Ingresa correcciones y excepciones intrad\u00eda en los sistemas para el tiempo libre y las ausencias de los agentes.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Supervisa el volumen entrante para detectar actividad inusual para garantizar que se satisfagan las necesidades de personal.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Reconocer problemas de programaci\u00f3n anormales y escalarlos seg\u00fan sea necesario<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Inicia y coordina tickets de problemas y escala los problemas seg\u00fan sea necesario.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Prepara informes est\u00e1ndar y ad hoc sobre la efectividad de la disponibilidad del agente.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Supervisa y resuelve problemas de disponibilidad de los agentes a trav\u00e9s de comunicaciones cara a cara, tel\u00e9fonos y aplicaciones de mensajer\u00eda con los agentes y el centro de comando.<\/span><\/div><div><\/div><div><b>Elegibilidad<\/b><\/div><div><\/div><div><div><span><span>\u2022<\/span><\/span><span> Competente en Excel y otras herramientas de Microsoft Office<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Experiencia previa en \u00e1reas relacionadas.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Capacidad para realizar m\u00faltiples tareas y cumplir con los plazos de entrega.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Habilidades de comunicaci\u00f3n efectivas, tanto escritas como verbales.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Orientado al detalle<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Orientado a resultados<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Aprende r\u00e1pido y es autodidacta.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> No se requiere t\u00edtulo de asociado en un campo relacionado, pero es una ventaja. <\/span><\/div><div><\/div><div><p><b>Pol\u00edticas internas de Plan Carrera (Solo para empleados activos)<\/b><\/p><ul><li><b>Los game-changers deben contar con la aprobaci\u00f3n de su supervisor inmediato para presentarse a la convocatoria.<\/b><\/li><li><b>Antig\u00fcedad m\u00ednima en la compa\u00f1\u00eda: 6 meses.<\/b><\/li><li><b>Desempe\u00f1o requerido: <\/b>KPIs o indicadores en meta para la unidad de negocio a la que pertenecen en los \u00faltimos 3 meses<b> (no promedio).<\/b><\/li><li><b>No debe tener acciones disciplinarias activas.<\/b><\/li><li><b>El game-changer s\u00f3lo puede participar en un proceso a la vez.<\/b><\/li><li><b>Cumplir con los itinerarios de aprendizaje de la Universidad Corporativa.<\/b><\/li><li><b>Debe permanecer al menos 6 meses en el puesto al que fue promovido recientemente, <\/b>para poder aplicar a otra convocatoria.<\/li><li>Si fue evaluado por el psic\u00f3logo de Plan Carrera para una vacante y no fue seleccionado<b>, debe esperar al menos 2 meses para volver a aplicar a ese mismo puesto del cual no pas\u00f3<\/b><\/li><li>El proceso se realiza y\/o fuera del horario laboral<b>, lo que implica que el game-changer debe estar disponible en su tiempo libre en caso de que lo requiramos.<\/b><\/li><li>Cualquier otra directriz que pueda surgir en el proceso de Plan Carrera debido a la legislaci\u00f3n de cada lugar o directrices del cliente se har\u00e1 constar dentro del procedimiento y plataforma actual.<\/li><\/ul><\/div><\/div>\",\"ats_external_id\":\"R1718375\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"1497920\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-04-25T00:04:56.005+08:00\",\"created_at\":\"2026-04-01T02:04:11.865+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjQ1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Associate--Real-Time-Management--Aspiring-to-be-100--_R1718375-1\/apply\",\"head_count\":\"4\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Real Time 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Montserrat, Arial, sans-serif; font-size: 18px; line-height: 1.7; color: #2b2c2c;\\\">Oportunidade presencial em Curitiba\/PR para quem quer atuar com suporte por voz e chat, ampliar sua experi&ecirc;ncia e crescer com a Concentrix.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #002632; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Sua jornada como game-changer come&ccedil;a aqui<\/div>\\nVoc&ecirc; tem experi&ecirc;ncia com atendimento, gosta de ajudar pessoas e quer transformar problemas em solu&ccedil;&otilde;es? Ent&atilde;o essa oportunidade pode representar uma nova etapa para sua carreira. <br \/><br \/>Na <strong style=\\\"color: #002632;\\\">Concentrix<\/strong>, grandes experi&ecirc;ncias come&ccedil;am com pessoas. Cada intera&ccedil;&atilde;o &eacute; uma oportunidade de ouvir, compreender necessidades e oferecer suporte com empatia, clareza e agilidade. <br \/><br \/>Atuando em canais como <strong style=\\\"color: #007380;\\\">voz e chat<\/strong>, voc&ecirc; poder&aacute; apoiar clientes em diferentes situa&ccedil;&otilde;es, conduzir tratativas e contribuir para que cada solicita&ccedil;&atilde;o seja acompanhada com aten&ccedil;&atilde;o e foco em resolu&ccedil;&atilde;o. <br \/><br \/>Mais do que atender, voc&ecirc; vai desenvolver novas habilidades, trabalhar com tecnologia, colaborar com um time conectado e construir novas possibilidades para sua carreira como <strong style=\\\"color: #007380;\\\">game-changer<\/strong>.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Conhe&ccedil;a a oportunidade<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 24px; font-weight: bold; color: #007380; line-height: 1.4; margin-bottom: 18px;\\\">Agente de Atendimento ao Cliente | Suporte | Curitiba\/PR - Presencial<\/div>\\n<strong style=\\\"color: #002632;\\\">No seu dia a dia, voc&ecirc; ir&aacute;:<\/strong> <br \/><br \/>&bull; Atender clientes por voz e chat, oferecendo suporte humanizado, claro e eficiente. <br \/>&bull; Compreender d&uacute;vidas, necessidades e situa&ccedil;&otilde;es apresentadas para orientar a melhor solu&ccedil;&atilde;o. <br \/>&bull; Conduzir tratativas com empatia, agilidade, senso de prioridade e foco em resolu&ccedil;&atilde;o. <br \/>&bull; Registrar informa&ccedil;&otilde;es em sistema com precis&atilde;o e aten&ccedil;&atilde;o aos detalhes. <br \/>&bull; Acompanhar solicita&ccedil;&otilde;es e contribuir para que cada demanda seja conduzida at&eacute; sua resolu&ccedil;&atilde;o. <br \/>&bull; Utilizar diferentes sistemas, ferramentas digitais e recursos de atendimento. <br \/>&bull; Contribuir para uma experi&ecirc;ncia positiva, simples e resolutiva em cada intera&ccedil;&atilde;o. <br \/>&bull; Trabalhar em colabora&ccedil;&atilde;o com o time para garantir qualidade e buscar melhorias cont&iacute;nuas. <br \/>&bull; Desenvolver suas habilidades em um ambiente din&acirc;mico, tecnol&oacute;gico e focado em pessoas.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632; background-image: linear-gradient(90deg, #002632 0%, #007380 100%); border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 28px; font-family: Montserrat, Arial, sans-serif; text-align: center; color: #ffffff;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; font-weight: bold; color: #25e2cc; margin-bottom: 8px;\\\">REMUNERA&Ccedil;&Atilde;O MENSAL<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 34px; line-height: 1.2; font-weight: bold; color: #ffffff; margin-bottom: 10px;\\\">A partir de R$ 2.200,00 + vari&aacute;vel<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.6; color: #ffffff;\\\">Al&eacute;m do sal&aacute;rio fixo, voc&ecirc; poder&aacute; receber remunera&ccedil;&atilde;o vari&aacute;vel conforme os resultados, crit&eacute;rios e regras da opera&ccedil;&atilde;o, ampliando seu potencial de ganhos.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Remunera&ccedil;&atilde;o e jornada<\/div>\\n<strong style=\\\"color: #002632;\\\">Remunera&ccedil;&atilde;o fixa:<\/strong> a partir de R$ 2.200,00 <br \/><strong style=\\\"color: #002632;\\\">Remunera&ccedil;&atilde;o vari&aacute;vel:<\/strong> conforme resultados, crit&eacute;rios e regras da opera&ccedil;&atilde;o <br \/><strong style=\\\"color: #002632;\\\">Escala:<\/strong> 5x2, com defini&ccedil;&atilde;o dos dias de trabalho e folga conforme a opera&ccedil;&atilde;o <br \/><strong style=\\\"color: #002632;\\\">Turnos:<\/strong> diferentes hor&aacute;rios dispon&iacute;veis, com confirma&ccedil;&atilde;o durante o processo seletivo conforme a necessidade da opera&ccedil;&atilde;o <br \/><strong style=\\\"color: #002632;\\\">Treinamento:<\/strong> remunerado <br \/><strong style=\\\"color: #002632;\\\">Modelo de trabalho:<\/strong> presencial <br \/><strong style=\\\"color: #002632;\\\">Local:<\/strong> unidade Concentrix em Curitiba\/PR<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 8px;\\\">Benef&iacute;cios para apoiar sua jornada<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.7; color: #2b2c2c; margin-bottom: 20px;\\\">Na Concentrix, queremos que voc&ecirc; tenha suporte para cuidar do seu bem-estar, apoiar sua fam&iacute;lia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div>\\n<strong style=\\\"color: #007380;\\\">Mais flexibilidade para sua rotina<\/strong> <br \/>&bull; VA\/VR flex&iacute;vel, em cart&atilde;o de ampla aceita&ccedil;&atilde;o <br \/><br \/><strong style=\\\"color: #007380;\\\">Cuidado com voc&ecirc; e sua fam&iacute;lia<\/strong> <br \/>&bull; Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica <br \/>&bull; Seguro de vida <br \/>&bull; Aux&iacute;lio creche\/bab&aacute; para crian&ccedil;as de at&eacute; 2 anos, conforme os crit&eacute;rios de elegibilidade <br \/><br \/><strong style=\\\"color: #007380;\\\">Aprendizado e novas possibilidades<\/strong> <br \/>&bull; Descontos e parcerias com faculdades e cursos de idiomas <br \/>&bull; Oportunidades para desenvolver habilidades em atendimento, comunica&ccedil;&atilde;o e relacionamento com clientes <br \/>&bull; Desenvolvimento profissional em um ambiente din&acirc;mico, tecnol&oacute;gico e colaborativo <br \/>&bull; Plano de carreira com possibilidade de candidatura a posi&ccedil;&otilde;es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas <br \/><br \/><strong style=\\\"color: #007380;\\\">Um ambiente pensado para boas experi&ecirc;ncias<\/strong> <br \/>&bull; Espa&ccedil;os modernos e acolhedores <br \/>&bull; &Aacute;reas de descompress&atilde;o com salas de jogos e TV <br \/>&bull; Ambiente colaborativo, com troca de experi&ecirc;ncias e trabalho em equipe<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #003D5B; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">O que buscamos em voc&ecirc;<\/div>\\n&bull; Ensino m&eacute;dio completo <br \/>&bull; 18 anos ou mais <br \/>&bull; Boa comunica&ccedil;&atilde;o oral e escrita <br \/>&bull; Escuta ativa, empatia e foco em solu&ccedil;&atilde;o <br \/>&bull; Boa digita&ccedil;&atilde;o e facilidade para utilizar sistemas simult&acirc;neos <br \/>&bull; Familiaridade com tecnologia e disposi&ccedil;&atilde;o para aprender novos processos <br \/>&bull; Organiza&ccedil;&atilde;o, senso de prioridade e aten&ccedil;&atilde;o aos detalhes <br \/>&bull; Perfil colaborativo e comprometido com a experi&ecirc;ncia do cliente <br \/>&bull; Disponibilidade para trabalhar em diferentes turnos, conforme a necessidade da opera&ccedil;&atilde;o <br \/>&bull; Disponibilidade para trabalhar presencialmente em Curitiba <br \/>&bull; Experi&ecirc;ncia com atendimento por voz e\/ou chat ser&aacute; considerada um diferencial<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Como funciona o processo seletivo?<\/div>\\nNosso processo seletivo &eacute; simples e pensado para conhecer melhor o seu perfil: <br \/><br \/><strong style=\\\"color: #002632;\\\">Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<\/strong> <br \/><br \/>As avalia&ccedil;&otilde;es s&atilde;o essenciais para continuar no processo seletivo. Reserve um momento tranquilo para realiz&aacute;-las com aten&ccedil;&atilde;o e siga todas as orienta&ccedil;&otilde;es apresentadas. <br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder&aacute; enviar orienta&ccedil;&otilde;es por e-mail, telefone ou WhatsApp.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Diversidade que transforma experi&ecirc;ncias<\/div>\\nNa Concentrix, acreditamos que diferentes hist&oacute;rias, habilidades e perspectivas ajudam a criar experi&ecirc;ncias ainda melhores. <br \/><br \/>Esta oportunidade tamb&eacute;m est&aacute; aberta para pessoas com defici&ecirc;ncia. Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial. <br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato. <br \/><br \/><strong style=\\\"color: #002632;\\\">Queremos proporcionar uma experi&ecirc;ncia de sele&ccedil;&atilde;o respeitosa, acolhedora e acess&iacute;vel.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-left: 5px solid #007380; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Por que dar o pr&oacute;ximo passo com a Concentrix?<\/div>\\nAqui, seu talento para ajudar pessoas pode se transformar em novas habilidades, experi&ecirc;ncias e possibilidades para sua carreira. <br \/><br \/>Voc&ecirc; poder&aacute; atuar em um ambiente que conecta pessoas e tecnologia, colaborar com um time diverso e contribuir para experi&ecirc;ncias que fazem a diferen&ccedil;a no dia a dia dos clientes. <br \/><br \/>Cada atendimento ser&aacute; uma oportunidade de aprender, aprimorar sua comunica&ccedil;&atilde;o e fortalecer sua experi&ecirc;ncia profissional em uma posi&ccedil;&atilde;o com remunera&ccedil;&atilde;o diferenciada. <br \/><br \/><strong style=\\\"color: #002632;\\\">Se voc&ecirc; quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc&ecirc;.<\/strong> <br \/><br \/><strong style=\\\"color: #007380;\\\">Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 190px; height: auto; margin: 0 auto 18px auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"190\\\" \/>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.7; color: #ffffff; margin-bottom: 6px;\\\">Transforme desafios. Crie solu&ccedil;&otilde;es. 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Bilingual R1718965\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Danish-speaking) - On site - Media Industry BP01\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"  \",\"long_description\":\"<p><\/p><p>Er du skarp til at levere kundeservice og har du sans for mersalg? Bliv kundeservicer\u00e5dgiver for Bonnier i Malaga!\u00a0<\/p><p><\/p><p>I vores Bonnier afdeling i <b>Benalmadena <\/b>st\u00e5r vi for serviceoplevelsen til vores glade abonnementer. Vi er et af Nordens mest kendte mediebrands...\u00a0<\/p><p>Blandt andet Illustreret Videnskab, Historie, og Bo Bedre. Vi har fokus p\u00e5 specialmedier, og vi l\u00f8ser vores kunders udfordringer, samt skr\u00e6ddersyer specialtilbud for at forbedre deres oplevelse.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Din prim\u00e6re arbejdsopgave som kundeservecemedarbejder vil v\u00e6re, at h\u00e5ndtere indg\u00e5ende opkald fra kunder, hvor du bl.a hj\u00e6lper med leverance, betaling samt diverse l\u00f8sninger. Det er vigtigt, at du lytter til vores kunder. Du skal v\u00e6re nysgerrig omkring indholdet i vores blade, for at v\u00e6re s\u00e5 proaktiv og im\u00f8dekommende som muligt. Vi bel\u00f8nner vores trofaste kunder med skr\u00e6ddersyede tilbud, hvilket du skal f\u00f8le, som noget helt naturligt.\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>\u00d8nsker du en arbejsdag indenfor kundeservice, hvor hver dag er forskellig?\u00a0\u00a0\u00a0\u00a0<\/p><p>Medens du ikke h\u00e5ndterer indg\u00e5ende opkald samt diverse kontoropgaver, s\u00e5 vil der v\u00e6re tid til, at du fordyber dig i Bonniers produkter. Det er en stor del af rollen, at man besidder en nysgerrighed og nyder at l\u00e6se de mange forskellige magasiner. Vi holder os ikke til drejeb\u00f8ger samt manuskripter, s\u00e5 man skal v\u00e6re kreativ for at hj\u00e6lpe kunden bedst muligt.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Du vil blive en del af et lille, kompetent, og hyggeligt team, hvor der altid er god stemning! Du vil udvikle dine kommunikative kompetencer og samtidig opn\u00e5 en bred viden. Vi p\u00e5sk\u00f8nner altid et godt stykke arbejde. Vi s\u00f8rger for du bliver udfordret i rollen. Kvaliteten af dit arbejde vil direkte afspejles af afdelingens og din individuelle m\u00e5l, og vi vil altid hj\u00e6lpe hinanden med at levere god service. Du har mulighed for selv at p\u00e5virke din l\u00f8n gennem provision!\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Du skal have interesse for mersalg til vores trofaste kunder, s\u00e5 de ikke g\u00e5r glip af vores gode tilbud.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Som person er du en...\u00a0<\/p><p>-\u00a0 som \u00f8nsker at give den bedste kundeserviceoplevelse\u00a0<\/p><p>-\u00a0 der str\u00e6ber efter resultater \u2013 du er engageret, ambiti\u00f8s, og m\u00e5lrettet omkring dit arbejde\u00a0<\/p><p>-\u00a0 som nyder at t\u00e6nke logisk, ud af boksen, og tager gerne imod en udfordring\u00a0<\/p><p>-\u00a0 du taler og skriver flydende dansk, samt kundskab i engelsk korrespondance\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Vi tilbyder uddannelsesprogram inden for salg, kundepleje og personlig udvikling og...\u00a0<\/p><p>- Attraktiv l\u00f8npakke med grundl\u00f8n og provision uden tag\u00a0<\/p><p>- Betalt tr\u00e6ning gennem hele forl\u00f8bet, samt mentorforl\u00f8b i de f\u00f8rste 3 m\u00e5neder\u00a0<\/p><p>- Mulighed for selv at forme din karriere hos Webhelp\u00a0<\/p><p>- Et modent og seri\u00f8st team i hjertet af Benalm\u00e1dena\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Mulighed for at arbejde hjemmefra i Spanien en del af arbejdstiden efter opl\u00e6ringsperioden.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>START: Tiltr\u00e6delse hurtigst muligt\u00a0<\/p><p>\u00a0\u00a0<\/p><p>ARBEJDSTIDER: Mandag-Torsdag 9-17 og Fredag 9-16 (39 timer \/ uge). Det er en heltidsstilling men for ret person er vi \u00e5bne for deltid efter opl\u00e6rningsprocessen om det f\u00f8les relevant.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>LOKATION: Benalm\u00e1dena, Malaga\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Bonnier Publications inkluderer magasinerne: G\u00f8r Det Selv, I FORM, Illustreret Videnskab, Historie, Bo Bedre, Komputer for Alle,\u00a0 Bolig Magasinet, Costume, Magasinet Liv, Bil Magasinet, Digital Foto, Wype\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Bogserier: Historie \u00c5rbog, Illustreret Videnskabs \u00c5rsbog, Europa i Flammer, Historiens St\u00f8rste G\u00e5der, Bil Revyen, Brugte Dr\u00f8mmebiler, \u00c5rets Biler, MC Revyen.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Digitale produkter: Historie Digitalt, G\u00f8r Det Selv Digitalt, I FORM Digitalt, Illustreret Videnskab Digitalt, samt Wype.<\/p><p>R1712083<\/p>\",\"ats_external_id\":\"R1718965\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1559.25\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-24T14:11:13.091+02:00\",\"created_at\":\"2026-03-31T14:04:24.496+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Danish\"],\"recruiter\":{\"email\":{\"address\":\"sofia.bentodematosferreira@concentrix.com\"},\"first_name\":\"Bento De Matos Ferreira, Sofia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102540447\",\"wid\":\"da7d7d2449a21010382b12ae06150001\",\"descriptor\":\"Sofia Bento De Matos Ferreira (102540447)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2949\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-381139\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Customer-Service-Representative--Danish-speaking----On-site---Media-Industry-BP01_R1718965\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Customer-Service-Representative--Danish-speaking----On-site---Media-Industry-BP01_R1718965\/apply\",\"job_requisition_id\":\"R1718965\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101fc7c10cf7fc650000\",\"descriptor\":\"W0ZQFJ P_Bonnier_Runway\",\"reference_id\":\"W0ZQFJ\",\"custom_reference_id\":\"W0ZQFJ\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974a26083ac4f0000\",\"descriptor\":\"19432 - Bonnier Group - WHRUNWAY79\",\"reference_id\":\"WHRUNWAY79\",\"custom_reference_id\":\"WHRUNWAY79\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"marina.garvi@concentrix.com\"},\"first_name\":\"Marina Garvi Mar\u00edn (102539968)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718965\",\"wid\":\"71e4607c1d32102133c5829c12490000\",\"descriptor\":\"Customer Service Representative (Danish-speaking) - On site - Media Industry BP01\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"327\",\"campaign_id\":\"766\",\"campaign_title\":\"Advisor I, Customer Service R1718917\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialista z\u00e1kaznick\u00e9 podpory pro Samsung CZ\",\"street\":\"CZE - Brno CZ Location - Kiwi\",\"address\":\"CZE - Brno CZ Location - Kiwi\",\"city\":\"Brno\",\"state\":null,\"postal_code\":\"615 00\",\"region\":null,\"country\":\"Czechia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><i>M\u00e1te r\u00e1di technologie a bav\u00ed v\u00e1s pom\u00e1hat lidem \u0159e\u0161it jejich probl\u00e9my? P\u0159idejte se k na\u0161emu t\u00fdmu z\u00e1kaznick\u00e9 technick\u00e9 podpory a pom\u00e1hejte z\u00e1kazn\u00edk\u016fm s pou\u017e\u00edv\u00e1n\u00edm modern\u00edch elektronick\u00fdch za\u0159\u00edzen\u00ed.<\/i><\/p><p><b>Hled\u00e1me nov\u00e9 kolegy, kte\u0159\u00ed cht\u011bj\u00ed rozv\u00edjet sv\u00e9 komunika\u010dn\u00ed i technick\u00e9 dovednosti v mezin\u00e1rodn\u00edm prost\u0159ed\u00ed.<\/b><\/p><p><br \/><b>Co bude va\u0161\u00ed n\u00e1pln\u00ed pr\u00e1ce<\/b><\/p><ul><li>Komunikace se z\u00e1kazn\u00edky prost\u0159ednictv\u00edm telefonu, e-mailu a chatu<\/li><li>Pomoc s technick\u00fdmi dotazy k elektronick\u00fdm za\u0159\u00edzen\u00edm (nap\u0159. telefony, tablety, TV, dom\u00e1c\u00ed spot\u0159ebi\u010de)<\/li><li>Diagnostika probl\u00e9m\u016f a hled\u00e1n\u00ed vhodn\u00e9ho \u0159e\u0161en\u00ed<\/li><li>Evidence a spr\u00e1va z\u00e1kaznick\u00fdch po\u017eadavk\u016f v intern\u00edch syst\u00e9mech<\/li><li>Sledov\u00e1n\u00ed pr\u016fb\u011bhu oprav a \u0159e\u0161en\u00ed reklamac\u00ed<\/li><li>Vyu\u017e\u00edv\u00e1n\u00ed n\u00e1stroj\u016f pro vzd\u00e1lenou diagnostiku za\u0159\u00edzen\u00ed<\/li><\/ul><p><br \/><b>Koho hled\u00e1me<\/b><\/p><ul><li>V\u00fdborn\u00e1 znalost \u010de\u0161tiny nebo sloven\u0161tiny (slovem i p\u00edsmem)<\/li><li>angli\u010dtina v\u00fdhodou<\/li><li>Dobr\u00e9 komunika\u010dn\u00ed schopnosti a proz\u00e1kaznick\u00fd p\u0159\u00edstup<\/li><li>Z\u00e1jem o technologie a chu\u0165 u\u010dit se nov\u00e9 v\u011bci<\/li><li>Schopnost \u0159e\u0161it probl\u00e9my a pracovat s v\u00edce informacemi najednou<\/li><li>Z\u00e1kladn\u00ed orientace v pr\u00e1ci na po\u010d\u00edta\u010di<\/li><li>Zku\u0161enost ze z\u00e1kaznick\u00e9 podpory je v\u00fdhodou, nikoli podm\u00ednkou<\/li><\/ul><p><br \/><b>Co v\u00e1m nab\u00eddneme<\/b><\/p><ul><li>Pln\u00fd \u00favazek (38,75 hodiny t\u00fddn\u011b)<\/li><li>Hybridn\u00ed re\u017eim pr\u00e1ce (kombinace pr\u00e1ce z kancel\u00e1\u0159e a z domova)<\/li><li>Kompletn\u00ed za\u0161kolen\u00ed \u2013 2 t\u00fddny \u0161kolen\u00ed &#43; 1 t\u00fdden praxe s podporou t\u00fdmu<\/li><li>Stabiln\u00ed zam\u011bstn\u00e1n\u00ed v mezin\u00e1rodn\u00ed spole\u010dnosti<\/li><li>Stravenky a benefitn\u00ed body<\/li><li>Mo\u017enost profesn\u00edho rozvoje a kari\u00e9rn\u00edho r\u016fstu<\/li><li>P\u0159\u00e1telsk\u00e9 pracovn\u00ed prost\u0159ed\u00ed a t\u00fdmovou podporu<\/li><li>25 dn\u00ed dovolen\u00e9<\/li><\/ul><p><br \/><b>Pracovn\u00ed doba:<\/b><\/p><p>Pond\u011bl\u00ed \u2013 P\u00e1tek: 08:00 \u2013 20:00<br \/>Sobota \u2013 Ned\u011ble: 09:00 \u2013 20:00<\/p><p><br \/><b>N\u00e1stup<\/b><br \/>kv\u011bten 2026<br \/><br \/>&#x1f4e9; Zaujala v\u00e1s tato p\u0159\u00edle\u017eitost?<\/p><p><br \/>Po\u0161lete n\u00e1m sv\u016fj \u017eivotopis a sta\u0148te se sou\u010d\u00e1st\u00ed t\u00fdmu, kter\u00fd pom\u00e1h\u00e1 z\u00e1kazn\u00edk\u016fm vyu\u017e\u00edvat technologie naplno.<\/p><p><\/p>\",\"ats_external_id\":\"R1718917\",\"location\":\"Brno\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-05T16:41:02.636+02:00\",\"created_at\":\"2026-03-31T12:52:28.843+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjY?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2017\",\"campaign_id\":\"79\",\"campaign_title\":\"Conseiller Client - Service Client- Cotonou - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client - Cotonou - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Cotonou\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":\"Cotonou\",\"country\":\"Benin\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 35 heures par semaine.<\/p>\\n<p>o Une mutuelle d&rsquo;entreprise prise en charge &agrave; hauteur de 80%<\/p>\\n<p>o Un remboursement des transports en commun &agrave; hauteur de 60%<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"BJ-79\",\"location\":\"Cotonou, Cotonou\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-23T01:59:12.436+02:00\",\"created_at\":\"2026-03-31T11:35:16.436+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"8\",\"relevance_score\":\"1\"},{\"id\":\"1655\",\"campaign_id\":\"816\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ W@H \/ DB \/ Hungarian\",\"campaign_type\":\"job_application\",\"job_title\":\"Home office - N\u00e9met nyelv\u0171 banking support munkat\u00e1rs (m\/w\/d)\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Dolgozz otthonr\u00f3l Magyarorsz\u00e1gon \u2013 jelentkezz m\u00e9g ma!\",\"long_description\":\"<div>\\n<div>\\n<h4><strong>Power your game-changing career&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p><strong>Olyan&nbsp;munk&aacute;t&nbsp;keresel,&nbsp;amely&nbsp;illik&nbsp;hozz&aacute;d&nbsp;&eacute;s&nbsp;az&nbsp;&eacute;letedhez<\/strong><strong>?<\/strong> Akkor&nbsp;ez&nbsp;a&nbsp;munka&nbsp;pont&nbsp;a&nbsp;megfelel\u0151&nbsp;sz&aacute;modra.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>N&eacute;met nyelv\u0171 banking support munkat&aacute;rsk&eacute;nt (m\/w\/d)<\/strong> te leszel az els\u0151 sz&aacute;m&uacute; kapcsolattart&oacute; k&uuml;l&ouml;nb&ouml;z\u0151 telefonos vagy &iacute;r&aacute;sbeli &uuml;gyf&eacute;lmegkeres&eacute;sek eset&eacute;ben.<\/p>\\n<\/div>\\n<div>\\n<p><strong>M&eacute;gpedig&nbsp;az&nbsp;al&aacute;bbi&nbsp;&aacute;ltal&aacute;nos&nbsp;felt&eacute;telekkel:<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\">Rugalmas kezd&eacute;s | Teljes- vagy r&eacute;szmunkaid\u0151 min. heti 30 &oacute;r&aacute;t&oacute;l | 100% home office Magyarorsz&aacute;gon | <span data-olk-copy-source=\\\"MessageBody\\\">Rugalmas munkaid\u0151: h&eacute;tf\u0151 &ndash; szombat 07:00 &eacute;s 22:00 &oacute;ra, vas&aacute;rnap 08:00 &eacute;s 22:00 &oacute;ra k&ouml;z&ouml;tt<\/span> | 5-napos munkarend | Inbound | Nyelvtud&aacute;s: n&eacute;met &ndash; C1 | Hat&aacute;rozatlan id\u0151re<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Mindez &ouml;sszeegyeztethet\u0151 a mindennapjaiddal?<\/strong> T&ouml;k&eacute;letes! Akkor most rajtunk a sor - olvass tov&aacute;bb, &eacute;s hagyd, hogy meggy\u0151zz&uuml;nk t&eacute;ged, &eacute;pp&uacute;gy ahogyan mi is nap mint nap meggy\u0151zz&uuml;k a munkat&aacute;rsainkat. Az olyan d&iacute;jak is ezt bizony&iacute;tj&aacute;k, mint p&eacute;ld&aacute;ul a &bdquo;Global Best Places to Work&rdquo;.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Szakmai&nbsp;&eacute;s&nbsp;szem&eacute;lyes&nbsp;fejl\u0151d&eacute;s<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>A karriered sikereit n&aacute;lunk k&ouml;zvetlen&uuml;l is megtapasztalhatod\u202f - a legt&ouml;bb vezet\u0151nk a saj&aacute;t sorainkb&oacute;l ker&uuml;l ki!&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Feladataid&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Banking support csapatunk &uuml;gyf&eacute;lkapcsolati tan&aacute;csad&oacute;jak&eacute;nt (m\/w\/d) az al&aacute;bbi feladatok v&aacute;rnak r&aacute;d:<\/p>\\n<ul>\\n<li><strong>Az &uuml;gyfelek megkeres&eacute;seinek &eacute;s k&eacute;r&eacute;seinek kezel&eacute;se<\/strong>, valamint a lehet\u0151 legjobb &uuml;gyf&eacute;l&eacute;lm&eacute;ny biztos&iacute;t&aacute;sa.<\/li>\\n<li><strong>Banking support&nbsp;<\/strong>munkat&aacute;rsk&eacute;nt els\u0151 kapcsolattart&oacute;k&eacute;nt seg&iacute;ted az &uuml;gyfeleket&nbsp;<strong>telefonon&nbsp;<\/strong>k&uuml;l&ouml;nb&ouml;z\u0151 banki &uuml;gyekben, p&eacute;ld&aacute;ul:<\/li>\\n<li><strong>Seg&iacute;ts&eacute;gny&uacute;jt&aacute;s a mobilalkalmaz&aacute;s be&aacute;ll&iacute;t&aacute;s&aacute;ban<\/strong>&nbsp;&eacute;s haszn&aacute;lat&aacute;ban<\/li>\\n<li>T&aacute;mogat&aacute;s a&nbsp;<strong>telefonos &eacute;s online bank<\/strong>&nbsp;haszn&aacute;lat&aacute;hoz<\/li>\\n<li><strong>Bankk&aacute;rty&aacute;kkal kapcsolatos &uuml;gyint&eacute;z&eacute;s<\/strong>&nbsp;(tilt&aacute;s, felold&aacute;s, csere)<\/li>\\n<li><strong>Fizet&eacute;si megb&iacute;z&aacute;sok<\/strong>&nbsp;r&ouml;gz&iacute;t&eacute;se &eacute;s tov&aacute;bb&iacute;t&aacute;sa<\/li>\\n<li>Adathal&aacute;szati (phishing) esetek felv&eacute;tele &eacute;s dokument&aacute;l&aacute;sa<strong>.<\/strong><\/li>\\n<li><strong>Az &uuml;gyint&eacute;z&eacute;sek pontos r&ouml;gz&iacute;t&eacute;se<\/strong>&nbsp;a rendszerben, valamint tov&aacute;bb&iacute;t&aacute;sa a bank illet&eacute;kes r&eacute;szlegei fel&eacute;<\/li>\\n<li>Sz&uuml;ks&eacute;g eset&eacute;n az&nbsp;<strong>&uuml;gyfelek &aacute;tir&aacute;ny&iacute;t&aacute;sa<\/strong>&nbsp;a megfelel\u0151 szakmai ter&uuml;lethez, illetve id\u0151pont egyeztet&eacute;s bankfi&oacute;ki &uuml;gyint&eacute;z&eacute;shez.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<h4><strong>A&nbsp;profilod&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">A Concentrix t&ouml;k&eacute;letesen illik hozz&aacute;d, amennyiben:<\/p>\\n<ul>\\n<li><strong>K&iacute;v&aacute;l&oacute; N&Eacute;MET nyelvtud&aacute;ssal (C1)<\/strong>&nbsp;rendelkezel sz&oacute;ban &eacute;s &iacute;r&aacute;sban<\/li>\\n<li><strong>J&oacute; kommunik&aacute;ci&oacute;<\/strong>s k&eacute;szs&eacute;ged van&nbsp;<strong>&uuml;gyf&eacute;lk&ouml;zpont&uacute;<\/strong>&nbsp;szeml&eacute;lettel, &eacute;s k&eacute;pes vagy a vev\u0151kkel bar&aacute;ts&aacute;gosan, partnerk&eacute;nt kommunik&aacute;lni.<\/li>\\n<li>A<strong>&nbsp;home office munkav&eacute;gz&eacute;shez sz&uuml;ks&eacute;ges k&ouml;r&uuml;lm&eacute;nyek<\/strong>et biztos&iacute;tani tudod vagy sz&iacute;vesen dolgozol a&nbsp;<strong>p&eacute;csi irod&aacute;nkban<\/strong>.<\/li>\\n<li><strong>Nem idegen sz&aacute;modra a csapatmunka&nbsp;<\/strong>&eacute;s az &uuml;gyf&eacute;lorient&aacute;lts&aacute;g<\/li>\\n<li><strong>Magabiztosan&nbsp;<\/strong>haszn&aacute;lod a&nbsp;<strong>sz&aacute;m&iacute;t&oacute;g&eacute;pet<\/strong><\/li>\\n<li><strong>Rugalmasan tudod v&aacute;llalni a m\u0171szakokat<\/strong>&nbsp;az &uuml;gyf&eacute;lszolg&aacute;lat nyitvatart&aacute;si idej&eacute;ben (h&eacute;tf\u0151t\u0151l szombatig 07:00 &eacute;s 22:00 &oacute;ra k&ouml;z&ouml;tt, vas&aacute;rnap 08:00 &eacute;s 22:00 &oacute;ra k&ouml;z&ouml;tt)<\/li>\\n<li>Nyitott vagy a folyamatos fejl\u0151d&eacute;sre &eacute;s tanul&aacute;sra.<\/li>\\n<\/ul>\\n<p>Ide&aacute;lis esetben:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>M&aacute;r&nbsp;rendelkezel kor&aacute;bbi tapasztalattal &uuml;gyf&eacute;lszolg&aacute;latban, call centerben, vagy banki ter&uuml;leten.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p><strong>Szeretettel&nbsp;v&aacute;rjuk&nbsp;a&nbsp;p&aacute;lyam&oacute;dos&iacute;t&oacute;kat&nbsp;&eacute;s&nbsp;a&nbsp;munk&aacute;ba&nbsp;visszat&eacute;r\u0151ket&nbsp;is!<\/strong> Ha&nbsp;&uacute;gy&nbsp;&eacute;rzed,&nbsp;hogy&nbsp;nem&nbsp;felelsz&nbsp;meg&nbsp;minden&nbsp;krit&eacute;riumnak,&nbsp;akkor&nbsp;is&nbsp;v&aacute;rjuk&nbsp;jelentkez&eacute;sed. Minden&nbsp;t\u0151l&uuml;nk&nbsp;telhet\u0151t&nbsp;megtesz&uuml;nk,&nbsp;hogy&nbsp;megfelel\u0151&nbsp;&aacute;ll&aacute;st&nbsp;k&iacute;n&aacute;ljunk&nbsp;neked&nbsp;-&nbsp;f&uuml;ggetlen&uuml;l&nbsp;att&oacute;l,&nbsp;hogy&nbsp;ez&nbsp;az&nbsp;a&nbsp;poz&iacute;ci&oacute;&nbsp;vagy&nbsp;egy&nbsp;m&aacute;sik.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Juttat&aacute;saink&nbsp;<\/strong><\/h4>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Ebben a poz&iacute;ci&oacute;ban olyan juttat&aacute;sokat k&iacute;n&aacute;lunk, amelyek t&aacute;mogatj&aacute;k az egyedi &eacute;letviteledet:<\/p>\\n<ul>\\n<li>Szeretn&eacute;nk hossz&uacute; t&aacute;von egy&uuml;tt dolgozni veled, ez&eacute;rt&nbsp;<strong>hat&aacute;rozatlan idej\u0171 szerz\u0151d&eacute;s<\/strong>t k&iacute;n&aacute;lunk.<\/li>\\n<li>A m&aacute;sodik munkanapodt&oacute;l kezdve&nbsp;<strong>100%-os otthoni munkav&eacute;gz&eacute;s<\/strong>i lehet\u0151s&eacute;get biztos&iacute;tunk. A sz&uuml;ks&eacute;ges eszk&ouml;z&ouml;ket az els\u0151 munkanapodon, p&eacute;csi irod&aacute;nkban adjuk &aacute;t neked.<\/li>\\n<li>Csatlakozz hozz&aacute;nk&nbsp;<strong>teljes- vagy r&eacute;szmunkaid\u0151<\/strong>ben (heti 30 &oacute;r&aacute;t&oacute;l)<\/li>\\n<li><strong>Fix &oacute;rab&eacute;rt kapsz<\/strong>, amelyet&nbsp;<strong>vonz&oacute; b&oacute;nusz<\/strong>, cafeteria,&nbsp;<strong>jutal&eacute;krendszer<\/strong>&nbsp;&eacute;s utaz&aacute;si t&aacute;mogat&aacute;s eg&eacute;sz&iacute;t ki<\/li>\\n<li>Egy&nbsp;<strong>fizetett tr&eacute;ning<\/strong>gel kezdesz (teljes munkaid\u0151ben) egy<strong>&nbsp;szuper csapat<\/strong>ban, melyet k&eacute;pzett tr&eacute;nerek vezetnek<\/li>\\n<li><strong>El\u0151zetes tapasztalatra nincs sz&uuml;ks&eacute;ged.&nbsp;<\/strong>Mentort biztos&iacute;tunk sz&aacute;modra, aki a kezdetekt\u0151l fogva t&aacute;mogatni fog<\/li>\\n<li>Ezen k&iacute;v&uuml;l rendszeres&nbsp;<strong>coachingot, workshopokat &eacute;s tov&aacute;bbk&eacute;pz&eacute;seket<\/strong>&nbsp;biztos&iacute;tunk, amelyek a mag&aacute;n&eacute;letedben is hasznodra v&aacute;lnak<\/li>\\n<li>Nagy hangs&uacute;lyt fektet&uuml;nk a&nbsp;<strong>bels\u0151 tov&aacute;bbk&eacute;pz&eacute;sekre &eacute;s karrierlehet\u0151s&eacute;gekre<\/strong>, ak&aacute;r vil&aacute;gszerte.<\/li>\\n<li>Egy&nbsp;<strong>nyitott &eacute;s motiv&aacute;lt csapatra<\/strong>&nbsp;sz&aacute;m&iacute;thatsz, amely sz&iacute;vesen megismerkedik veled a&nbsp;<strong>k&uuml;l&ouml;nb&ouml;z\u0151 v&aacute;llalati rendezv&eacute;nyek<\/strong>en.<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<h4><strong>Sz&iacute;vesen&nbsp;csatlakozn&aacute;l&nbsp;hozz&aacute;nk?<\/strong>&nbsp;<\/h4>\\n<\/div>\\n<div>\\n<p>Ha mindez &uacute;gy hangzik, mint a t&ouml;k&eacute;letes, k&ouml;vetkez\u0151 l&eacute;p&eacute;s a karrieredben, akkor sz&iacute;vesen megismer&uuml;nk t&eacute;ged jobban. Jelentkezz m&eacute;g ma online \u0171rlapunkon kereszt&uuml;l.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>M&eacute;g&nbsp;maradtak&nbsp;k&eacute;rd&eacute;seid?&nbsp;<br \/><\/strong>Virtual asszisztens&uuml;nk, &bdquo;Dot&rdquo;, a +3670 7785-276-os WhatsApp-sz&aacute;mon, valamint a Facebook Messengeren kereszt&uuml;l a nap 24 &oacute;r&aacute;j&aacute;ban rendelkez&eacute;sedre &aacute;ll, &eacute;s k&eacute;szs&eacute;ggel seg&iacute;t neked.<\/p>\\n<\/div>\\n<div>\\n<p><strong>J&ouml;v\u0151beli munkahelyed<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">\\n<p>100% home office Magyarorsz&aacute;gon<\/p>\\n<p>vagy<\/p>\\nConcentrix Services Hungary Kft.<\/div>\\n<div class=\\\"ewa-rteLine\\\">P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn<\/div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>A&nbsp;Concentrix&nbsp;elk&ouml;telezett&nbsp;az&nbsp;es&eacute;lyegyenl\u0151s&eacute;g&nbsp;mellett<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>B&uuml;szk&eacute;k&nbsp;vagyunk&nbsp;arra,&nbsp;hogy&nbsp;csapatk&eacute;nt&nbsp;&eacute;s&nbsp;v&aacute;llalatk&eacute;nt&nbsp;vil&aacute;gszerte&nbsp;egys&eacute;gesek&nbsp;vagyunk.&nbsp;Elk&ouml;telezettek&nbsp;vagyunk&nbsp;amellett,&nbsp;hogy&nbsp;minden&nbsp;jelentkez\u0151nek&nbsp;egyenl\u0151&nbsp;es&eacute;lyeket&nbsp;biztos&iacute;tsunk,&nbsp;&eacute;s&nbsp;olyan&nbsp;munkak&ouml;rnyezetet&nbsp;teremts&uuml;nk,&nbsp;amely&nbsp;diszkrimin&aacute;ci&oacute;t&oacute;l&nbsp;&eacute;s&nbsp;zaklat&aacute;st&oacute;l&nbsp;mentes. Minden&nbsp;felv&eacute;teli&nbsp;elj&aacute;r&aacute;sunk&nbsp;az&nbsp;&uuml;zleti&nbsp;sz&uuml;ks&eacute;gleteken, a&nbsp;munkak&ouml;ri&nbsp;k&ouml;vetelm&eacute;nyeken&nbsp;&eacute;s&nbsp;a&nbsp;szakmai&nbsp;k&eacute;pes&iacute;t&eacute;seken&nbsp;alapul,&nbsp;tekintet&nbsp;n&eacute;lk&uuml;l&nbsp;sz&aacute;rmaz&aacute;sra,&nbsp;&eacute;letkorra,&nbsp;nemi&nbsp;identit&aacute;sra,&nbsp;szexu&aacute;lis&nbsp;ir&aacute;nyults&aacute;gra,&nbsp;vall&aacute;sra,&nbsp;csal&aacute;di&nbsp;&aacute;llapotra&nbsp;vagy&nbsp;sz&uuml;l\u0151i&nbsp;st&aacute;tuszra,&nbsp;nemzetis&eacute;gre,&nbsp;fogyat&eacute;koss&aacute;gra&nbsp;vagy&nbsp;m&aacute;s, a&nbsp;hat&aacute;lyos&nbsp;nemzeti&nbsp;t&ouml;rv&eacute;nyek&nbsp;&aacute;ltal&nbsp;v&eacute;dett&nbsp;besorol&aacute;sra.<\/em>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><strong>Munkav&aacute;llal&aacute;si&nbsp;enged&eacute;ly<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>A magyar jogszab&aacute;lyoknak megfelel\u0151en erre a poz&iacute;ci&oacute;ra csak olyan p&aacute;ly&aacute;z&oacute;k jelentkez&eacute;s&eacute;t vessz&uuml;k figyelembe, akik &eacute;rv&eacute;nyes magyarorsz&aacute;gi munkav&aacute;llal&aacute;si enged&eacute;llyel rendelkeznek.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>#WAH<br \/>#EMEACNX <br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"HU-816\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"3000\",\"salary_type\":\"hourly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-07-07T09:43:47.394+02:00\",\"created_at\":\"2026-03-31T10:10:57.279+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTY?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"hu\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"241\",\"campaign_id\":\"455\",\"campaign_title\":\"French | Customer Service | Athens | FR ad\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller(\u00e8re) Client\u00e8le \u2013 Banque en Ligne\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Description du Poste<\/strong><br \/>Nous recrutons des <strong data-start=\\\"146\\\" data-end=\\\"171\\\">Conseillers Client&egrave;le<\/strong> pour accompagner l&rsquo;un de nos partenaires majeurs du secteur financier, acteur international de la <strong data-start=\\\"270\\\" data-end=\\\"289\\\">banque en ligne<\/strong> d&eacute;di&eacute; aux freelances et aux PME. Rejoignez notre &eacute;quipe dynamique de <strong data-start=\\\"362\\\" data-end=\\\"389\\\">#GameChangers &agrave; Ath&egrave;nes<\/strong> et mettez &agrave; profit vos comp&eacute;tences en communication dans un environnement international et innovant.<\/p>\\n<div>\\n<div><strong>Pourquoi nous rejoindre<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Vous &ecirc;tes passionn&eacute;(e) par la relation client et souhaitez offrir une exp&eacute;rience unique ? Vous aimez aider les autres et &eacute;voluer dans un environnement dynamique ? Rejoignez notre &eacute;quipe multiculturelle de <strong data-start=\\\"146\\\" data-end=\\\"171\\\">Conseillers Client&egrave;le<\/strong> et mettez &agrave; profit vos comp&eacute;tences en communication en <strong>Fran&ccedil;ais<\/strong> au service d'une fintech innovante.<\/div>\\n<\/div>\\n<div>\\n<p data-start=\\\"660\\\" data-end=\\\"844\\\">Chaque journ&eacute;e sera diff&eacute;rente : vous accompagnerez des clients professionnels sur leurs besoins bancaires et contribuerez &agrave; leur offrir une exp&eacute;rience fluide, fiable et personnalis&eacute;e.<\/p>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>Vos missions:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"qf69e9\\\" data-start=\\\"873\\\" data-end=\\\"932\\\">G&eacute;rer les demandes via appels, emails et chat<\/li>\\n<li data-section-id=\\\"g1x9m6\\\" data-start=\\\"933\\\" data-end=\\\"1016\\\">Identifier et analyser les besoins des clients afin d&rsquo;assurer leur satisfaction<\/li>\\n<li data-section-id=\\\"1ank9bn\\\" data-start=\\\"1017\\\" data-end=\\\"1100\\\">&Eacute;tablir une relation de confiance gr&acirc;ce &agrave; une communication claire et proactive<\/li>\\n<li data-section-id=\\\"19r0k92\\\" data-start=\\\"1101\\\" data-end=\\\"1213\\\">Fournir des informations pr&eacute;cises concernant les services bancaires (comptes, paiements, transactions, etc.)<\/li>\\n<li data-section-id=\\\"xuzwqv\\\" data-start=\\\"1214\\\" data-end=\\\"1312\\\">Atteindre les objectifs individuels et collectifs (qualit&eacute;, productivit&eacute;, satisfaction client)<\/li>\\n<li data-section-id=\\\"1dovbqs\\\" data-start=\\\"1313\\\" data-end=\\\"1385\\\">Assurer le suivi des interactions clients et la gestion des dossiers<\/li>\\n<li data-section-id=\\\"7mrfyo\\\" data-start=\\\"1386\\\" data-end=\\\"1450\\\">Respecter les proc&eacute;dures, politiques et normes de conformit&eacute;<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Profil recherch&eacute;:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"c4bfs6\\\" data-start=\\\"1482\\\" data-end=\\\"1549\\\">Exp&eacute;rience en service client ou en relation client&egrave;le appr&eacute;ci&eacute;e<\/li>\\n<li data-section-id=\\\"1amdkuq\\\" data-start=\\\"1550\\\" data-end=\\\"1578\\\">Fran&ccedil;ais courant (C2)<\/li>\\n<li data-section-id=\\\"5cprwp\\\" data-start=\\\"1579\\\" data-end=\\\"1603\\\">Niveau d'Anglais interm&eacute;diaire (B1\/B2)<\/li>\\n<li data-section-id=\\\"avhg1y\\\" data-start=\\\"1604\\\" data-end=\\\"1681\\\">Forte orientation client et bonne compr&eacute;hension des attentes utilisateurs<\/li>\\n<li data-section-id=\\\"dxto1s\\\" data-start=\\\"1682\\\" data-end=\\\"1768\\\">Excellentes comp&eacute;tences en communication, r&eacute;solution de probl&egrave;mes et &eacute;coute active<\/li>\\n<li data-section-id=\\\"cjo54\\\" data-start=\\\"1769\\\" data-end=\\\"1805\\\">Bonnes capacit&eacute;s r&eacute;dactionnelles<\/li>\\n<li data-section-id=\\\"rmg8f2\\\" data-start=\\\"1806\\\" data-end=\\\"1896\\\">Capacit&eacute; &agrave; g&eacute;rer plusieurs t&acirc;ches dans un environnement dynamique et orient&eacute; objectifs<\/li>\\n<li data-section-id=\\\"12agx01\\\" data-start=\\\"1897\\\" data-end=\\\"1959\\\">Sens des responsabilit&eacute;s et souci de la qualit&eacute; du travail<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Ce que nous offrons:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"3jo8ix\\\" data-start=\\\"136\\\" data-end=\\\"254\\\">Relocation 100 % prise en charge (billets d&rsquo;avion, logement, transport) pour un d&eacute;marrage en toute s&eacute;r&eacute;nit&eacute;<\/li>\\n<li data-section-id=\\\"1usc7b8\\\" data-start=\\\"255\\\" data-end=\\\"324\\\">CDI d&egrave;s le premier jour pour une stabilit&eacute; professionnelle<\/li>\\n<li data-section-id=\\\"cfcysb\\\" data-start=\\\"325\\\" data-end=\\\"383\\\">R&eacute;mun&eacute;ration attractive avec 14 salaires par an<\/li>\\n<li data-section-id=\\\"147qw5p\\\" data-start=\\\"384\\\" data-end=\\\"448\\\">Bonus mensuel jusqu&rsquo;&agrave; 10 % bas&eacute; sur votre performance<\/li>\\n<li data-section-id=\\\"1a6m81t\\\" data-start=\\\"449\\\" data-end=\\\"527\\\">Carte tickets restaurant (Up Hellas Mastercard) pour vos d&eacute;jeuners<\/li>\\n<li data-section-id=\\\"1cny4eg\\\" data-start=\\\"528\\\" data-end=\\\"603\\\">Assurance sant&eacute; priv&eacute;e + soins dentaires pour votre tranquillit&eacute;<\/li>\\n<li data-section-id=\\\"19soa8g\\\" data-start=\\\"604\\\" data-end=\\\"698\\\">Opportunit&eacute;s de carri&egrave;re &agrave; l&rsquo;international gr&acirc;ce &agrave; un programme de mobilit&eacute; interne<\/li>\\n<li data-section-id=\\\"3bpy0g\\\" data-start=\\\"699\\\" data-end=\\\"779\\\">&Eacute;v&eacute;nements collaborateurs r&eacute;guliers pour partager des moments uniques<\/li>\\n<li data-section-id=\\\"1b4trwl\\\" data-start=\\\"780\\\" data-end=\\\"862\\\">Salle de sport gratuite &amp; activit&eacute;s bien-&ecirc;tre pour prendre soin de vous<\/li>\\n<li data-section-id=\\\"47gs7s\\\" data-start=\\\"863\\\" data-end=\\\"946\\\">Cin&eacute;ma rooftop avec vue sur l&rsquo;Acropole &ndash; une exp&eacute;rience unique &agrave; Ath&egrave;nes<\/li>\\n<li data-section-id=\\\"n1zcc4\\\" data-start=\\\"947\\\" data-end=\\\"1033\\\">Restaurant sur site pour profiter de vos pauses d&eacute;jeuner avec vos coll&egrave;gues<\/li>\\n<\/ul>\\n<p>Vous partagez nos valeurs de reconnaissance, int&eacute;grit&eacute;, esprit d&rsquo;&eacute;quipe et engagement, et vous avez &agrave; c&oelig;ur de cr&eacute;er l&rsquo;effet &ldquo;wow&rdquo; ? Plus que votre parcours, c&rsquo;est votre motivation et votre personnalit&eacute; qui feront la diff&eacute;rence et vous permettront de rejoindre notre communaut&eacute; dynamique.<\/p>\\n<p>Veuillez noter que les candidats non ressortissants de l&rsquo;Union europ&eacute;enne doivent disposer d&rsquo;un permis de travail valide en Gr&egrave;ce pour &ecirc;tre &eacute;ligibles.<\/p>\\n<p data-start=\\\"1230\\\" data-end=\\\"1301\\\"><em><strong>Concentrix Gr&egrave;ce est un employeur garantissant l&rsquo;&eacute;galit&eacute; des chances.<\/strong><\/em><\/p>\\n<p data-start=\\\"1303\\\" data-end=\\\"1576\\\"><em><strong>Concentrix consid&egrave;re la diversit&eacute; comme une richesse fondamentale et offre &agrave; chacun un acc&egrave;s &eacute;quitable &agrave; l&rsquo;emploi, ind&eacute;pendamment du genre, de l&rsquo;&acirc;ge, de la religion, de l&rsquo;origine ethnique ou de toute autre caract&eacute;ristique prot&eacute;g&eacute;e par la l&eacute;gislation nationale en vigueur.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-455\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-24T02:59:03.449+03:00\",\"created_at\":\"2026-03-31T08:58:30.303+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTU?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1196\",\"campaign_id\":\"16373\",\"campaign_title\":\"Director, External Marketing R1718071\",\"campaign_type\":\"job_application\",\"job_title\":\"Marketing Director \u2013 AI Products\",\"street\":\"USA FL Work-at-Home\",\"address\":\"USA FL Work-at-Home\",\"city\":\"USA\",\"state\":\"Florida\",\"postal_code\":\"32301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p>iX is a key part of our growth portfolio. This is an opportunity to lead and build a global marketing function for a high-priority AI product set, while gaining exposure to enterprise scale and complexity.<\/p><p>We are not looking for a caretaker. We are looking for a builder and leader with a scale-up mindset.<\/p><p>You will act as a true business partner to the Global Product Organisation, shaping positioning, launches and commercial strategy from the inside. You will fight for every user, every subscription and every dollar of revenue.<\/p><p>You operate with urgency, ownership and clarity. You know when to leverage the strength of a global marketing organisation and when to move fast and get things done yourself.<\/p><p>The mandate is clear: Build momentum. Drive adoption. Win market share.<\/p><p>This is a global role, working across regions, functions and partners, with responsibility for setting direction, leading others and raising the bar for how product marketing is done.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>Strategic Business Partner to Product<\/b><\/p><ul><li>Partner closely with the Global Product Organisation to shape positioning, messaging and go-to-market strategy.<\/li><li>Translate complex AI capabilities into clear, differentiated and commercially compelling value propositions.<\/li><li>Influence roadmap discussions with market insight, customer feedback and competitive intelligence.<\/li><\/ul><ul><li>Ensure launches are commercially sharp, competitive and execution-ready across all regions.<\/li><\/ul><p><\/p><p><b>Own the End-to-End Marketing Strategy<\/b><\/p><ul><li>Define and execute the global marketing strategy for iX AI products across awareness, acquisition and retention.<\/li><li>Identify priority segments, use cases and commercial opportunities with precision.<\/li><li>Build positioning that clearly differentiates iX in competitive and fast-moving AI markets.<\/li><li>Establish a clear point of view on trust, responsible AI, data privacy and governance as part of the iX narrative.<\/li><\/ul><p><b>Drive Growth, Adoption and Revenue<\/b><\/p><ul><li>Develop demand generation initiatives that drive user acquisition, activation and subscription growth.<\/li><li>Optimise the full funnel from awareness through conversion, usage and retention.<\/li><li>Test, iterate and refine messaging, channels and offers based on performance data.<\/li><li>Track impact rigorously and tie marketing activity directly to revenue and product usage outcomes.<\/li><\/ul><p><\/p><p><b>Lead and Build Capability<\/b><\/p><ul><li>Act as a leader of others, setting direction, expectations and a strong bias for action.<\/li><li>Build and scale the right mix of skills across product marketing, growth, PLG and enablement over time.<\/li><li>Attract, develop and inspire high-performing talent with a builder mentality.<\/li><li>Create clarity and momentum in an environment where speed and prioritisation matter.<\/li><\/ul><p><b>Product-Led Growth and Community<\/b><\/p><ul><li>Strengthen product-led growth (PLG) motions, including activation, adoption and expansion.<\/li><li>Help build and scale user communities, advocacy and feedback loops that accelerate learning and growth.<\/li><li>Partner with Product and Engineering to improve onboarding, usage and self-serve experiences.<\/li><\/ul><p><\/p><p><b>Partner and Ecosystem Marketing<\/b><\/p><ul><li>Develop and execute partner and ecosystem marketing strategies, including co-marketing with platforms such as Microsoft, AWS and other strategic partners.<\/li><li>Leverage partnerships to accelerate credibility, reach and adoption in the AI market.<\/li><li>Work closely with alliances and sales teams to turn ecosystem relationships into growth engines.<\/li><\/ul><p><\/p><p><b>Operate as a Full-Stack, High-Ownership Marketer<\/b><\/p><ul><li>Lead or directly execute across product marketing, launches, digital campaigns and sales enablement.<\/li><li>Know when to leverage central marketing expertise such as brand, content, creative and performance.<\/li><li>Know when speed matters more than process and take ownership to deliver.<\/li><li>Balance strategic clarity with hands-on execution.<\/li><\/ul><p><\/p><p><b>Compete Relentlessly<\/b><\/p><ul><li>Develop clear competitive positioning, narratives and battlecards.<\/li><li>Ensure iX shows up with confidence and clarity against established and emerging AI players.<\/li><li>Drive bold messaging that reflects a challenger mindset.<\/li><\/ul><p><\/p><p><b>Objectives &amp; Measures of Success<\/b><\/p><ul><li>Growth in product adoption and subscription revenue.<\/li><li>Improved activation, conversion and retention across the funnel.<\/li><li>Clear differentiation and leadership in trust, AI credibility and positioning.<\/li><li>Successful, high-impact global product launches.<\/li><li>Marketing contribution directly linked to revenue and usage outcomes.<\/li><li>Strong, effective collaboration between Product, Marketing, Sales and Partners.<\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p>Concentrix is a great match if you have:<\/p><p><\/p><p><b>Essential<\/b><\/p><ul><li>Proven experience in a start-up or scale-up AI, SaaS or technology environment.<\/li><li>Strong track record driving user acquisition, adoption and subscription growth.<\/li><li>Deep expertise in product marketing, positioning, competitive strategy and demand generation.<\/li><li>Experience acting as a close commercial partner to Product teams.<\/li><li>Demonstrated ability to lead others, set direction and scale capability.<\/li><li>Comfortable operating in ambiguity and building structure, momentum and clarity from the ground up.<\/li><li>Commercial mindset with strong analytical capability and ownership of results.<\/li><li>Willingness to execute directly and operate hands-on when required.<\/li><\/ul><p><b>Highly Desirable<\/b><\/p><ul><li>Direct experience marketing AI or machine-learning-driven products.<\/li><li>Strong AI fluency, including the ability to speak credibly about trust, responsible AI, data privacy and governance.<\/li><li>Experience with product-led growth (PLG) motions and community-driven adoption.<\/li><li>Experience building or scaling partner and ecosystem marketing programmes.<\/li><li>Experience competing against well-funded or category-leading technology players.<\/li><li>Exposure to subscription, usage-based or hybrid pricing models.<\/li><\/ul><p><b>Core Competencies &amp; Leadership Capabilities<\/b><\/p><ul><li>Challenger, builder and growth-oriented mindset.<\/li><li>Commercially disciplined and performance-driven.<\/li><li>High ownership with a strong bias toward action.<\/li><li>Credible leader who can influence across product, sales and partners.<\/li><li>Comfortable navigating enterprise complexity while operating at scale-up speed.<\/li><\/ul><ul><li>Resilient, competitive and outcome-focused.<\/li><li><\/li><\/ul><p><b>Working Model &amp; Travel<\/b><\/p><ul><li>Global remit, working closely with Product, Sales, Partners and central Marketing.<\/li><li>High autonomy with clear accountability for growth and revenue outcomes.<\/li><li>Travel as required to support launches, partners and customer engagement.<\/li><\/ul><p><\/p><p>The base salary range for this position is $148,000 - $198,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p>The deadline for applying for this position is: <b>August 29th<\/b><b>, 2026<\/b>. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p>Physical and Mental Requirements The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><\/p><p>Equal Employment Opportunity<\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p><\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p>\u00b7 English<\/p><p>\u00b7 Spanish<\/p><p><\/p><p>Accommodation<\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco&#64;concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p>Artificial Intelligence<\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p>Work Authorization<\/p><p><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.<\/p><p><\/p><p>For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE:<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\",\"address\":\"FRA Boulogne-Billancourt - 32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\",\"city\":\"Boulogne-Billancourt\",\"state\":null,\"postal_code\":\"92100\",\"region\":null,\"country\":\"France\",\"short_description\":\"\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019innovation et au d\u00e9veloppement de la sant\u00e9 ! <\/b><b>&#x1f31f;<\/b><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p>Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p>Depuis 2000, Concentrix Medica et Patientys By Concentrix \u00a0filiale sant\u00e9 de Concentrix, propose des solutions op\u00e9rationnelles dans la prise en charge globale du cycle de vie des produits sant\u00e9. Nos \u00e9quipes, compos\u00e9es de 400 collaborateurs engag\u00e9s, accompagnent les grands acteurs de la sant\u00e9 : laboratoires pharmaceutiques, h\u00f4pitaux, pouvoirs publics et professionnels de sant\u00e9.<\/p><p>Reconnue pour son expertise et son impact dans le secteur de la sant\u00e9, Concentrix Medica est une entreprise inclusive et handi-accueillante.<\/p><p><\/p><p><b>Votre mission en tant que Chef de Projet Sant\u00e9<\/b><\/p><ul><li>En tant que chef de projet vous organisez, pilotez et assurez le suivi des diff\u00e9rents projets qui vous sont confi\u00e9s, dans une d\u00e9marche d&#39;optimisation continue, en total respect des exigences internes et externes.<\/li><\/ul><p><br \/>Vos missions principales consistent \u00e0 :<br \/>Suivre la mise en place op\u00e9rationnelle des nouveaux projets \u00e0 partir des \u00e9l\u00e9ments d\u00e9finis dans le cahier des charges et le budget du contrat<\/p><ul><li>\u00a0De piloter la r\u00e9alisation des projets en place, en collaboration avec les \u00e9quipes internes<\/li><li>\u00a0D&#39;assurer un suivi des donn\u00e9es des diff\u00e9rents projets sous sa responsabilit\u00e9, \u00e0 la fois dans un but de pilotage interne mais aussi afin de reporter au client les chiffres cl\u00e9s de l&#39;activit\u00e9 du projet.<\/li><li>De veiller \u00e0 la conformit\u00e9 de d\u00e9roulement du projet confi\u00e9, au regard des proc\u00e9dures et des obligations contractuelles<\/li><li>\u00a0Assurer une veille pharmaceutique continue<\/li><li>Contribuer au d\u00e9veloppement commercial des comptes confi\u00e9s<\/li><li>Contribuer \u00e0 des projets internes d&#39;am\u00e9lioration continue, sur demande sa hi\u00e9rarchie.<\/li><\/ul><p><\/p><p><b>Le profil recherch\u00e9<\/b><\/p><p>Vous \u00eates autonome, r\u00e9actif, pragmatique, et avez un sens de l&#39;initiative et des responsabilit\u00e9s.<\/p><ul><li>Vous avez la capacit\u00e9 de trouver rapidement les solutions de rechange ad\u00e9quates en cas de r\u00e9ajustement du besoin fonctionnel.<\/li><li>Vous faites preuve d&#39;une bonne capacit\u00e9 de communication \u00e9crite et orale vers les clients, les autres \u00e9quipes de projet et vers le management.<\/li><li>Vous avez un bon sens de l&#39;analyse et avait une sensibilit\u00e9 commerciale.<\/li><li>Vous ma\u00eetrisez parfaitement le Pack Office.<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p>Chez <b>Patientys By Concentrix<\/b>, nous valorisons nos talents et leur offrons des conditions attractives<\/p><p><\/p><p><b>R\u00e9mun\u00e9ration et avantages<\/b><\/p><ul><li>Un contrat CDI<\/li><li>36 000 \u20ac brut\/an en fixe.<\/li><li>2 000\u20ac brut\/an en variable (vers\u00e9e semestrielle).<\/li><li>Une mutuelle d\u2019entreprise.<\/li><li>Titre restaurant<\/li><li>RTT jusqu&#39;\u00e0 12 jours.<\/li><li>T\u00e9l\u00e9travail partiel apr\u00e8s une dur\u00e9e d&#39;int\u00e9gration.<\/li><\/ul><p><\/p><p><b>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ?<\/b> Rejoignez <b>Patientys by Concentrix<\/b> et <b>Concentrix Medica<\/b> pour faire la diff\u00e9rence dans le secteur de la sant\u00e9 ! &#x1f680;<\/p><p><\/p>\",\"ats_external_id\":\"R1718502\",\"location\":\"Boulogne-Billancourt\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:21.145+08:00\",\"created_at\":\"2026-03-30T18:05:52.617+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Boulogne-Billancourt---32-avenue-Pierre-Grenier-92100-Boulogne-Billancourt\/Chef-de-Projet-Sant-F-H_R1718502\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"8b642224bc3a101ac0bb7420d8150000\",\"descriptor\":\"Patientys\",\"reference_id\":\"WFR05\",\"organization_reference_id\":\"WFR05\"},\"location\":{\"city\":\"Boulogne-Billancourt\",\"state\":null,\"country\":{\"wid\":\"54c5b6971ffb4bf0b116fe7651ec789a\",\"iso2\":\"FR\",\"iso3\":\"FRA\",\"descriptor\":\"France\",\"iso_numeric\":\"250\"},\"postal_code\":\"92100\",\"primary_location\":{\"id\":\"FR-BOU-COVIV-01\",\"wid\":\"dbc9f0a81910101d47a1feee34b60000\",\"descriptor\":\"FRA Boulogne-Billancourt - 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RGPD :<\/b><\/p><ul><li>Contribuer \u00e0 la mise \u00e0 jour du Registre des Traitements<\/li><li>Pr\u00e9parer ou mettre \u00e0 jour des Analyses d\u2019Impact<\/li><li>Contribuer \u00e0 la r\u00e9daction et \u00e0 la mise \u00e0 jour des mentions d\u2019informations donn\u00e9es personnelles ou des formulaires de consentement,<\/li><li>Enregistrer et r\u00e9pondre aux demandes d\u2019acc\u00e8s, de modifications et suppression des personnes concern\u00e9es,<\/li><li>Mise en place ou mise \u00e0 jour de la documentation (mentions l\u00e9gales, etc.)<\/li><li>Participer \u00e0 la mise \u00e0 jour des proc\u00e9dures internes<\/li><\/ul><p><\/p><p><b>Autres\u00a0:<\/b><\/p><ul><li>Assurer une veille r\u00e9glementaire et juridique<\/li><li>Recherche juridique ou r\u00e9daction de note juridique<\/li><li>Participation aux programmes de conformit\u00e9 : RGPD, dispositif anti-corruption, r\u00e9glementation des avantages aux professionnels de sant\u00e9, CSP<\/li><li>Participer \u00e0 la mise \u00e0 jour des proc\u00e9dures internes (gestion des donn\u00e9es personnelles, gestion des contrats, etc.)<\/li><li>Les activit\u00e9s pourront \u00eatre adapt\u00e9es en fonction des besoins<\/li><\/ul><p><\/p><p><b>Le profil recherch\u00e9<\/b><\/p><p>Issu(e) d\u2019une formation juridique ou dipl\u00f4m\u00e9(e) d\u2019un BAC&#43;3 minimum en droit, id\u00e9alement droit des affaires.<\/p><p><b>\u00e8 Pour une alternance : Master 1 ou 2 en droit de la sant\u00e9 <\/b><\/p><p><\/p><p><b>Comp\u00e9tences attendues<\/b><\/p><ul><li>Proactivit\u00e9, autonomie et agilit\u00e9<\/li><li>Excellentes capacit\u00e9s r\u00e9dactionnelles et d&#39;analyse<\/li><li>Aisance relationnelle et travail en \u00e9quipe<\/li><li>Polyvalent(e) et rigoureux(se)<\/li><li>Excellent sens de l\u2019organisation<\/li><li>Maitrise des outils bureautiques (Word, Excel, Outlook)<\/li><li>Anglais courant imp\u00e9ratif (\u00e9crit et oral)<\/li><\/ul><p><\/p><p><b><u>Texte de loi applicables \u00e0 nos activit\u00e9s : <\/u><\/b><\/p><ul><li>Code de la sant\u00e9 publique, version en vigueur (CSP)<\/li><li>Loi \u00ab H\u00f4pital, patients, sant\u00e9 et territoires \u00bb dite \u00ab HPST \u00bb<\/li><li>Guide des bonnes pratiques de pharmacovigilance de l\u2019ANSM<\/li><li>Good pharmacovigilance practices (GVP)<\/li><li>Loi d\u2019Encadrement des Avantages (anti-cadeaux)<\/li><li>Loi Transparence des liens d\u2019int\u00e9r\u00eats<\/li><li>La charte de l\u2019information par d\u00e9marchage ou prospection visant \u00e0 la promotion des m\u00e9dicaments, LEEM-CEPS, Octobre 2014<\/li><li>Le r\u00e9f\u00e9rentiel de l\u2019activit\u00e9 d\u2019information par d\u00e9marchage ou prospection visant \u00e0 la promotion des m\u00e9dicaments publi\u00e9 par la HAS, Mars 2017<\/li><li>Loi informatique et Libert\u00e9s de 1978 modifi\u00e9e dite \u00ab LIL \u00bb<\/li><li>R\u00e8glement (UE) 2016\/679 du Parlement europ\u00e9en et du Conseil du 27 avril 2016 relatif \u00e0 la protection des personnes physiques \u00e0 l&#39;\u00e9gard du traitement des donn\u00e9es \u00e0 caract\u00e8re personnel et \u00e0 la libre circulation de ces donn\u00e9es, et abrogeant la directive 95\/46\/CE (r\u00e8glement g\u00e9n\u00e9ral sur la protection des donn\u00e9es) dit \u00ab RGPD \u00bb<\/li><li>D\u00e9cret n\u00b02010-1031 du 31 ao\u00fbt 2010 relatif aux programmes d\u2019apprentissage et pris en application de l\u2019article L. 1161-5 du Code de la sant\u00e9 publique<\/li><\/ul><p><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2018\",\"campaign_id\":\"73\",\"campaign_title\":\"Conseiller Client - Service Client- Cotonou - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)\",\"street\":null,\"address\":null,\"city\":\"Benin\",\"state\":null,\"postal_code\":null,\"region\":\"Benin\",\"country\":\"Benin\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 40 heures par semaine.<\/p>\\n<p>o Une mutuelle d&rsquo;entreprise prise en charge &agrave; hauteur de 80%<\/p>\\n<p>o Un remboursement des transports en commun &agrave; hauteur de 60%<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? 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Dann werde Teil von<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span><span>\u00a0<\/span>und gestalte den Ausbau unseres Gesch\u00e4fts im Versicherungsmarkt aktiv mit.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Als<span>\u00a0<\/span><\/span><\/span><b><span>Senior<\/span><\/b><span><span><span>\u00a0<\/span><\/span><\/span><b><span>Sales Manager (w\/<\/span><\/b><b><span>m\/d)<span>\u00a0<\/span><\/span><\/b><b><span>New Business<span>\u00a0<\/span><\/span><\/b><b><span><span>\u2013<\/span><\/span><\/b><b><b><span><span>\u00a0<\/span><\/span><\/b><span>Insurance Solutions<\/span><\/b><span><span><span>\u00a0<\/span>verantwortest du die Gewinnung von Neukunden in der DACH-Region. Dabei identifizierst du Marktpotenziale, baust belastbare Kundenbeziehungen auf und positionierst<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span><span>\u00a0<\/span>als innovativen Partner f\u00fcr Customer Experience-, Digitalisierungs- und KI-L\u00f6sungen im Versicherungsumfeld.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><\/div><div><p><\/p><p><b><span>Und zwar mit folgenden Rahmenbedingungen:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Start ab sofort | Vollzeit | Standort Deutschland \u2013 100% Homeoffice m\u00f6glich | Deutsch C2 &amp; Englisch C1 | unbefristet<\/span><\/span><span><span>\u00a0<\/span><\/span><\/p><p><\/p><p><span><span>Interner Bewerbungsschluss: 26.08.2026<\/span><\/span><br \/><span><span>\u00a0<\/span><\/span><br \/><b><span>Als Sales Manager (m\/w\/d) in unserem Team wirst du:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Neue Gesch\u00e4ftsm\u00f6glichkeiten identifizieren und aktiv erschlie\u00dfen<\/span><\/b><span><span><span>\u00a0<\/span>\u2013 mit klarem Fokus auf Neukunden (Hunt<\/span><span>ing<\/span><span>-Ansatz) im Versicherungsumfeld<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Entscheider auf C-Level gezielt ansprechen<\/span><\/b><span><span><span>\u00a0<\/span>und nachhaltige Gesch\u00e4ftsbeziehungen aufbauen<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Eine belastbare Sales-Pipeline aufbauen<\/span><\/b><span><span><span>\u00a0<\/span>und<\/span><span><span>\u00a0<\/span><\/span><span>d<\/span><span>u<\/span><span>rch konsequentes Business Development<\/span><span><span>\u00a0<\/span><\/span><\/span><b><span>steuern<\/span><\/b><span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Go-<\/span><span>to<\/span><span>-Market-Strategien<\/span><\/b><span><span><span>\u00a0<\/span>f\u00fcr L\u00f6sungen im Versicherungsbereich entwickeln und umsetzen<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Individuelle Kundenbedarfe analysieren<\/span><\/b><span><span><span>\u00a0<\/span>und innovative CX-L\u00f6sungen f\u00fcr Versicherer konzipieren<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Pr\u00e4sentationen, Pitches und Vertragsverhandlungen f\u00fchren<\/span><\/b><span><span><span>\u00a0<\/span>\u2013 von der Erstansprache bis zum<span>\u00a0<\/span><\/span><span>Closing<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Eng mit internen Teams (<\/span><span>Delivery<\/span><span>,<span>\u00a0<\/span><\/span><span>Operations<\/span><span>, internationale Experten)<\/span><\/b><span><span><span>\u00a0<\/span>zusammenarbeiten, um optimale L\u00f6sungen sicherzustellen<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Markttrends und technologische Entwicklungen (z. B. KI)<\/span><\/b><span><span><span>\u00a0<\/span>aktiv in Kundenl\u00f6sungen<span>\u00a0<\/span><\/span><span>integrieren.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span><span>\u00a0<\/span><\/span><br \/><b><span>Concentrix passt perfekt zu dir, wenn du:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Mehrj\u00e4hrige Erfahrung im<span>\u00a0<\/span><\/span><\/span><b><span>B2B-Vertrieb komplexer Dienstleistungen<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>mitbringst<\/span><span>, insbesondere im Versicherungs- oder Financial-Services-Umfeld<\/span><span><span>\u00a0<\/span>(Solution Selling)<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ein klarer<span>\u00a0<\/span><\/span><\/span><b><span>Hunter-Typ<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>bist<\/span><span><span>\u00a0<\/span>und nachweislich neue Kunden gewinnst<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>\u00dcber ein<span>\u00a0<\/span><\/span><\/span><b><span>starkes Netzwerk in der Versicherungsbranche<\/span><\/b><span><span><span>\u00a0und <b>einschl\u00e4gige Kenntnisse dieses Sektors<\/b> <\/span><\/span><span>verf\u00fcgst<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Souver\u00e4n auf<span>\u00a0<\/span><\/span><\/span><b><span>C-Level-Ebene<\/span><\/b><span><span><span>\u00a0<\/span>kommunizierst und<span>\u00a0<\/span><\/span><span>\u00fcberzeugst<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Erfahrung mit komplexen<span>\u00a0<\/span><\/span><\/span><b><span>Sales-Zyklen, Ausschreibungen und<\/span><span><span>\u00a0<\/span><\/span><span>RfP<\/span><span>s<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>hast<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Technologisch affin<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>bist<\/span><span><span>\u00a0<\/span>und moderne L\u00f6sungen (z. B. KI, CX-Technologien<\/span><span>, Plattforml\u00f6sungen<\/span><span>) verstehst<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Sehr gute<span>\u00a0<\/span><\/span><\/span><b><span>Deutschkenntnisse (C2)<\/span><\/b><span><span><span>\u00a0<\/span>und<span>\u00a0<\/span><\/span><\/span><b><span>Englischkenntnisse (mind. C1)<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>mitbringst<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Eigenverantwortlich<span>\u00a0<\/span><\/span><span>arbeitest<\/span><span>, unternehmerisch denkst und eine hohe Abschlussorientierung hast<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Reisen <\/span><\/b><span>als willkommene Abwechslung siehst<span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span><span>\u00a0<\/span><\/span><br \/><b><span>In dieser Position bieten wir dir Benefits, die deinen Arbeitsalltag bereichern:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Unbefristeter Arbeitsvertrag mit attraktiver<span>\u00a0<\/span><\/span><\/span><b><span>f<\/span><span>ix- und erfolgsbasierter Verg\u00fctung<\/span><\/b><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>100% Homeoffice<\/span><\/b><span><span><span>\u00a0<\/span>und flexible Arbeitszeiten<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Internationale Zusammenarbeit mit erfahrenen Teams und hoher Gestaltungsspielraum<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>30 Urlaubstage<\/span><\/b><span><span><span>\u00a0<\/span>sowie flexible Arbeitszeitmodelle<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Kostenloser Zugang zu<span>\u00a0<\/span><\/span><\/span><b><span>LinkedIn Learning<\/span><\/b><span><span>\u00a0und Zugang zu<span>\u00a0<\/span><\/span><\/span><b><span>innovativen Technologien<\/span><\/b><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Weiterbildungs- und Entwicklungsm\u00f6glichkeiten<\/span><\/b><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Corporate Benefits, betriebliche Altersvorsorge und Sportangebote<\/span><span><span>\u00a0<\/span>(z.B. eine<span>\u00a0<\/span><\/span><\/span><b><span>gef\u00f6rderte Mitgliedschaft bei<span>\u00a0<\/span><\/span><span>W<\/span><span>ellhub<\/span><\/b><span><span>)<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><\/p><p><b><span>Wenn das<span>\u00a0<\/span><\/span><span>nach<\/span><span><span>\u00a0<\/span><\/span><span>deinem<\/span><span><span>\u00a0<\/span><\/span><span>n\u00e4chsten<\/span><span><span>\u00a0<\/span><\/span><span>beruflichen<\/span><span><span>\u00a0<\/span>Schritt<span>\u00a0<\/span><\/span><span>klingt<\/span><span>,<span>\u00a0<\/span><\/span><span>dann<\/span><span><span>\u00a0<\/span><\/span><span>m\u00f6chten<\/span><span><span>\u00a0<\/span><\/span><span>wir<\/span><span><span>\u00a0<\/span>dich<span>\u00a0<\/span><\/span><span>unbedingt<\/span><span><span>\u00a0<\/span><\/span><span>kennenlernen<\/span><span>.<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Bewirb dich jetzt direkt \u00fcber unser Online-Formular:<span>\u00a0<\/span><\/span><\/span><a href=\\\"https:\/\/jobs.concentrix.com\/\\\" target=\\\"_blank\\\"><u><span>https:\/\/<\/span><span>jobs<\/span><span>.concentrix.com<\/span><\/u><\/a><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Du hast noch Fragen?<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span><span>Bei R\u00fcckfragen steht dir Lena Barta<\/span><span><span>\u00a0<\/span>unter<span>\u00a0<\/span><\/span><span>lena.barta&#64;concentrix<\/span><span>.com<\/span><span>\u00a0gerne<span>\u00a0<\/span><\/span><span>zur Verf\u00fcgung.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Das<span>\u00a0<\/span><\/span><span>sind<\/span><span><span>\u00a0<\/span><\/span><span>wir<\/span><span>:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix<\/span><span><span>\u00a0<\/span>ist ein weltweit f\u00fchrendes Unternehmen im Bereich Customer Experience (CX) und Business Solutions. Mit \u00fcber 440.000 Mitarbeitenden in mehr als 40 L\u00e4ndern unterst\u00fctzen wir f\u00fchrende Marken mit innovativen Services und digitalen L\u00f6sungen.<span>\u00a0<\/span><\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span>:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur\u00e4umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel\u00e4stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch\u00e4ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R\u00fccksicht auf Herkunft, Alter, Geschlechtsidentit\u00e4t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch\u00fctzte Klassifizierung.<\/span><\/i><span><span>\u00a0<\/span><\/span><br \/><i><span>Bewerbungen von Menschen mit Behinderung sind ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr Dich passenden Arbeitsplatz zu schaffen.<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><span><span>Gem\u00e4\u00df deutschem Recht werden f\u00fcr diese Stelle nur Bewerber ber\u00fccksichtigt, die \u00fcber eine g\u00fcltige Arbeitserlaubnis in Deutschland verf\u00fcgen.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>#LIREMOTE #CNXEMEA #EMEACNX<\/span><\/span><span>\u00a0<\/span><\/p><\/div>\",\"ats_external_id\":\"R1717862\",\"location\":\"DEU, Baden-Wurttemberg\",\"job_type\":\"full_time\",\"salary\":\"8750\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-19T18:09:59.618+08:00\",\"created_at\":\"2026-03-30T14:03:45.237+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjMyNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Sales-Manager--w-m-d----Versicherungslsungen-DACH-Region---100--Homeoffice-mglich_R1717862\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea94b925ff81e66bc\",\"descriptor\":\"Concentrix Management Holding B.V. & Co. 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KG\",\"reference_id\":\"YDE05\",\"custom_reference_id\":null,\"company_reference_id\":\"YDE05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"thomas.kaschner@concentrix.com\"},\"first_name\":\"Thomas Kaschner (103543429)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1717862\",\"wid\":\"64e915f9b14b1020d2d0d542b7980000\",\"descriptor\":\"Senior Sales Manager (w\/m\/d) New Business \u2013 Insurance Solutions \u2013 100% Homeoffice m\u00f6glich\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_5\",\"wid\":\"0227dc387a0901c813f4eca7e0659532\",\"descriptor\":\"Grade 5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"469\",\"campaign_id\":\"4581\",\"campaign_title\":\"GTM - D\u0130YARBAKIR\",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - D\u0130YARBAKIR\",\"street\":null,\"address\":null,\"city\":\"Diyarbak\u0131r\",\"state\":\"D\u0130YARBAKIR\",\"postal_code\":null,\"region\":\"D\u0130YARBAKIR\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,&nbsp;<\/p>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p><strong>GENEL N\u0130TEL\u0130KLER;<\/strong><\/p>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015e TANIMI&nbsp;<\/strong> &nbsp; &nbsp;<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp; Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<p><span data-teams=\\\"true\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"TR-4581\",\"location\":\"Diyarbak\u0131r, D\u0130YARBAKIR\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T02:59:11.334+03:00\",\"created_at\":\"2026-03-30T13:39:50.853+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTgx?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTgx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"S\u00fcrekli\",\"locale\":\"tr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1201\",\"campaign_id\":\"16270\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1717776\",\"campaign_type\":\"job_application\",\"job_title\":\"Infrastructure Automation Engineer (PowerShell, DSC & DevOps) (M\/F\/D) (German & English)\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Berlin\",\"state\":\"Berlin\",\"postal_code\":\"10553\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"Technical Products and Services (TPS):\\n\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>JOB SUMMARY<\/b><\/p><p><\/p><p>CSA GD is seeking an engineer with deep hands-on expertise in PowerShell and Desired State Configuration (DSC) to design and deliver Infrastructure-as-Code solutions and reusable delivery assets for enterprise customers. The role is engineering-heavy (software engineering for infrastructure, not basic scripting) and focuses on building and operating production-grade automation frameworks, DSC resources\/configurations, and CI\/CD pipelines in Azure DevOps\/GitHub for hybrid and cloud environments.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p>Engineer and maintain production-grade PowerShell automation (functions, modules, packaging, versioning, release management) with an emphasis on reliability, maintainability, and re-use.<\/p><\/li><\/ul><ul><li><p>Design, author, and troubleshoot DSC resources and configurations (idempotent behavior; correct Get\/Test\/Set; LCM troubleshooting; drift detection and remediation).<\/p><\/li><li><p>Build and operate CI\/CD pipelines for infrastructure automation using Azure DevOps and\/or GitHub (PR workflows, gated builds, artifact publishing, environment promotion).<\/p><\/li><li><p>Work effectively in and with open-source projects and communities (fork\/PR model, upstream collaboration, issue triage, documentation, and contribution hygiene).<\/p><\/li><li><p>Troubleshoot complex PowerShell\/DSC issues end-to-end (VS Code debugging, logging\/telemetry, remoting, authentication, runspaces, and execution policy constraints).<\/p><\/li><li><p>Translate customer requirements into an automation architecture and implementation plan (scope, assumptions, constraints, and operational model) and deliver through workshops\/advisory and hands-on implementation.<\/p><\/li><li><p>Create high-quality engineering documentation (Markdown) and handover materials; coach peers\/partners to ramp up on the solution assets.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><p><\/p><p><b><u>Must-have \/ minimum qualifications<\/u><\/b><\/p><ul><li><p>Strong software-engineering background in infrastructure automation using\u00a0PowerShell\u00a0(advanced functions, modules, classes, error handling, performance, and maintainability). Experience with\u00a0C#\u00a0for infrastructure tooling is highly valuable.<\/p><\/li><\/ul><ul><li><p>Deep Git &#43; platform skills: proven hands-on experience with\u00a0GitHub\u00a0and\/or\u00a0Azure DevOps\u00a0(branching strategies, PR reviews, merge conflict resolution, repo hygiene, releases).<\/p><\/li><li><p>DSC engineering experience: authoring and operating DSC resources\/configurations with correct idempotent behavior; troubleshooting LCM execution and configuration drift; experience with at least one of: class-based DSC resources, script-based resources, or DSC v3\/DSC CLI concepts.<\/p><\/li><li><p>Code quality: Pester testing strategy (unit\/integration), PSScriptAnalyzer (or equivalent), and comfort working with code reviews and CI quality gates.<\/p><\/li><li><p>Open-source collaboration experience: has contributed to or maintained open-source projects (or equivalent multi-contributor codebases), including documentation and issue\/PR workflows.<\/p><\/li><li><p>Windows fundamentals: solid knowledge of Windows Server administration and core platform services (e.g., Active Directory, certificates\/PKI, networking basics), sufficient to automate and troubleshoot them.<\/p><\/li><li><p>Microsoft365DSC\u00a0(preferred) or demonstrable ability to ramp up quickly with prior DSC module\/resource development.<\/p><\/li><li><p>Customer-facing delivery: ability to run technical workshops, capture requirements, propose architecture, and deliver\/hand over automation assets in a structured way.<\/p><\/li><\/ul><p><\/p><p><b>Nice-to-have skills:<\/b><\/p><ul><li><p>Strong hands-on experience with\u00a0Azure DevOps Pipelines\u00a0and\/or\u00a0GitHub Actions\u00a0for IaC and configuration pipelines (release strategies, approvals, environments).<\/p><\/li><li><p>Hybrid\/on-prem platform experience relevant to DSC-driven deployments (e.g.,\u00a0Hyper-V,\u00a0Azure Local, Windows Server failover clustering, offline\/air-gapped environments).<\/p><\/li><li><p>Security-first automation: secrets management, certificate lifecycle automation, least privilege, and secure coding practices for PowerShell.<\/p><\/li><li><p>Experience with configuration data and templating approaches (YAML\/JSON\/PSD1), plus packaging\/distribution (PowerShell Gallery or internal feeds).<\/p><\/li><li><p>Experience mentoring\/ramping up peers or partners on PowerShell\/DSC and codebase onboarding.<\/p><\/li><\/ul><p><\/p><p><b>Relevant Certifications:<\/b><\/p><ul><li><p>Microsoft Certified Azure Developer Associate (AZ-204)<\/p><\/li><li><p>DevOps Engineer Expert (AZ-400)<\/p><\/li><li><p>Power Platform Developer Associate (PL-400)<\/p><\/li><li><p>Power Platform Solution Architect Expert (PL-600)<\/p><\/li><li><p>Azure AI Engineer Associate (AI-102)<\/p><\/li><li><p>GitHub Foundations Certification<\/p><\/li><li><p>GitHub Administration Certification<\/p><\/li><li><p>GitHub Actions Certification<\/p><\/li><li><p>GitHub Advanced Security Certification<\/p><\/li><\/ul><p><\/p><p><b><span>The<\/span> <span>role<\/span> <span>requires<\/span> <span>around<\/span> <span>80%<\/span> <span>travel,<\/span> <span>with<\/span> <span>potential<\/span> <span>flexibility<\/span> <span>subject<\/span> <span>to<\/span> <span>business<\/span> <span>requirements.<\/span><\/b><\/p><p>\u00a0\u00a0#LI-Remote #Germany<\/p>\",\"ats_external_id\":\"R1717776\",\"location\":\"Berlin, Berlin\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-11T16:04:05.046+08:00\",\"created_at\":\"2026-03-27T22:07:52.805+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjI3MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU-Work-at-Home\/Infrastructure-Automation-Engineer--PowerShell--DSC---DevOps-_R1717776\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global 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Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Account Manager (French-speaking) on-site HS03\",\"long_description\":\"<div>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In everything we do, we believe in doing right by and for people &ndash; our clients,&nbsp;their&nbsp;customers, our people, our community, and our planet.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As an&nbsp;<strong>Account Manager<\/strong>&nbsp;on our team, you will:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Execute and achieve sales quota and targets&nbsp;<br \/>- Focus on SMB sales, mainly outbound activities to a set of SMB customers&nbsp;<br \/>- Build and maintain a relationship with a set of clients to increase the revenue or growth numbers&nbsp;<br \/>- Track, manage, and report ongoing activity relative to sales plan&nbsp;<br \/>- Communicate client feedback to appropriate parties for follow up and resolution&nbsp;<br \/>- Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound&nbsp;<br \/>- Maintain good CRM hygiene and tracking by accurately tracking all events within the CRM&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Your qualifications<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We embrace our&nbsp;game-changers&nbsp;with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is a great match if you:<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Have a proficient or bilingual level of&nbsp;French with an advanced English level&nbsp;<br \/>- Have a solid Sales Background (outbound environment)&nbsp;<br \/>- Are achievement and goal oriented&nbsp;and motivated and self-starter&nbsp;<br \/>-&nbsp;Have&nbsp;strong communication&nbsp;and good computer&nbsp;skills&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Have pipeline management and forecasting experience&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>It would be a plus if you have&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>-&nbsp;Previous&nbsp;experience working with channel&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What&rsquo;s&nbsp;in it for you<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.&nbsp;That&rsquo;s&nbsp;why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In this role, we offer benefits that help support your unique lifestyle:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>- Full time 39 hours\/week contract: Monday-Friday 9-18h<br \/>- Salary 21,376&nbsp;euros gross\/year + up to 5500 euros gross\/year in bonus&nbsp;<br \/>- Great office location in Barcelona&nbsp;<br \/>- Friends hunting (referral) bonus&nbsp;<br \/>- Full paid training about the company and the project you will be working on&nbsp;<br \/>- Career development program and specialized courses&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Experience the best version of you!&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>At&nbsp;<strong>Concentrix<\/strong>, we invest in our&nbsp;game-changers&nbsp;because we know that when our people thrive, our clients and their customers thrive.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>Concentrix is an equal opportunity employer<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p>R1718168<\/p>\\n<\/div>\",\"ats_external_id\":\"R1718168\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"276.96\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-24T01:59:12.958+02:00\",\"created_at\":\"2026-03-27T13:05:52.257+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTk?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTk\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366752\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager--French-speaking--on-site-HS03_R1718168\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager--French-speaking--on-site-HS03_R1718168\/apply\",\"job_requisition_id\":\"R1718168\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101ee7959c6a0e830000\",\"descriptor\":\"20146 - Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jeanbaptistepaulhenri.bruno@concentrix.com\"},\"first_name\":\"Jean Baptiste Paul Henri Bruno (102538930)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718168\",\"wid\":\"2880ae41a0f6101ff6cf019ab0360000\",\"descriptor\":\"Account Manager (French-speaking) on-site HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1202\",\"campaign_id\":\"16191\",\"campaign_title\":\"Professional II, External Marketing R1716470\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Marketing Manager\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom\",\"short_description\":\"Our growth depends on the strength of our client relationships and the stories we tell about the work we deliver.\\nWe are looking for an experienced Customer Marketing Manager who knows how to turn client success into market credibility. This role sits at the intersection of Sales, Account Management, Delivery and Marketing. You will identify the right stories, secure the right approvals and ensure we show up with credible, referenceable proof.\\nYou bring positive, client-friendly energy. You are confident, professional and easy to work with. You know how to build trust quickly and navigate approvals without friction.\\nThis is not an entry-level advocacy role. We need someone who has built case study pipelines, managed references and worked confidently with enterprise clients before.\\nThe mandate is clear: Surface the right wins. Build advocacy. Strengthen credibility in the market.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p>Our growth depends on the strength of our client relationships and the stories we tell about the work we deliver.<br \/>We are looking for an experienced Customer Marketing Manager who knows how to turn client success into market credibility. This role sits at the intersection of Sales, Account Management, Delivery and Marketing. You will identify the right stories, secure the right approvals and ensure we show up with credible, referenceable proof.<br \/>You bring positive, client-friendly energy. You are confident, professional and easy to work with. You know how to build trust quickly and navigate approvals without friction.<\/p><p><\/p><p>This is not an entry-level advocacy role. We need someone who has built case study pipelines, managed references and worked confidently with enterprise clients before.<br \/>The mandate is clear: Surface the right wins. Build advocacy. Strengthen credibility in the market.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>Identify and Activate New Logo and Project Wins<\/b><\/p><p>\u2022 Partner with Sellers and Account Managers to identify new logo wins and significant project milestones.<br \/>\u2022 Assess opportunities for website announcements, news releases and coordinated communications.<br \/>\u2022 Work with PR and Communications teams to amplify client stories appropriately.<br \/>\u2022 Engage clients professionally and positively to secure approvals and participation.<\/p><p><b>Build High-Impact Case Studies and Client Stories<\/b><\/p><p>\u2022 Proactively identify strong case study and reference opportunities across services and product engagements.<br \/>\u2022 Develop written, video and presentation-ready client stories.<br \/>\u2022 Ensure stories are commercially relevant and aligned to priority industries and propositions.<br \/>\u2022 Maintain a structured pipeline of publishable and referenceable content.<\/p><p><b>Develop and Manage Customer Advocacy Programmes<\/b><\/p><p>\u2022 Build and scale a structured client reference programme that supports Sales and Marketing.<br \/>\u2022 Recruit and nurture client advocates for speaking engagements, events and PR opportunities.<br \/>\u2022 Develop Customer Advisory Boards or similar engagement forums where appropriate.<br \/>\u2022 Track reference usage and ensure a positive, professional client experience throughout.<\/p><p><b>Work Cross-Functionally with Commercial Teams<\/b><\/p><p>\u2022 Build strong relationships with Sellers, Account Managers and Delivery teams.<br \/>\u2022 Educate internal teams on how and when to surface client stories.<br \/>\u2022 Balance commercial ambition with client relationship sensitivity.<\/p><p><b>Support Awards and Industry Recognition<\/b><\/p><p>\u2022 Identify opportunities for joint client awards and industry recognition programmes.<br \/>\u2022 Partner with PR and Marketing to manage submissions.<br \/>\u2022 Ensure client success is visible in the right forums.<\/p><div><\/div><p><b>Objectives &amp; Measures of Success<\/b><\/p><p>\u2022 Increased volume and quality of referenceable client stories.<br \/>\u2022 Growth in published case studies aligned to strategic industries and growth areas.<br \/>\u2022 Increased availability and responsiveness of client references for Sales.<br \/>\u2022 Successful coordination of client announcements and milestone communications.<br \/>\u2022 Strong internal feedback from Sellers and Account Managers.<br \/>\u2022 Positive feedback from clients participating in advocacy programmes.<\/p><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you have:<\/p><p><\/p><p><b>Essential<\/b><\/p><p>\u2022 Fluent English speaker<\/p><p>Proven experience in a B2B Customer Marketing, Advocacy or Reference Management role.<br \/>\u2022 Experience working in enterprise services, SaaS or technology environments.<br \/>\u2022 Demonstrable track record building and managing client case study and reference programmes.<br \/>\u2022 Experience working directly with Sales and Account Management teams.<br \/>\u2022 Strong stakeholder management skills, including navigating client approvals and sensitivities.<br \/>\u2022 Excellent written communication skills with strong commercial judgement.<br \/>\u2022 Professional presence and confident client-facing communication style.<\/p><p><b>Highly Desirable<\/b><\/p><p>\u2022 Experience in both services and product-led environments.<br \/>\u2022 Exposure to enterprise PR and communications processes.<br \/>\u2022 Experience establishing or managing Customer Advisory Boards.<br \/>\u2022 Familiarity with CRM systems and reference tracking tools.<\/p><div><\/div><p><b>Core Competencies &amp; Leadership Capabilities<\/b><\/p><p>\u2022 Positive, client-friendly energy.<br \/>\u2022 Commercially aware and relationship-focused.<br \/>\u2022 Confident engaging senior client stakeholders.<br \/>\u2022 Highly organised and process-oriented.<br \/>\u2022 Proactive and opportunity-driven.<br \/>\u2022 Trusted partner to Sales and Account teams.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1716470\",\"location\":\"GBR, London\",\"job_type\":\"full_time\",\"salary\":\"77000\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-08-28T00:05:48.129+08:00\",\"created_at\":\"2026-03-27T08:58:53.158+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjE5MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Customer-Marketing-Manager_R1716470-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"External Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"organization_reference_id\":\"WUK14\"},\"location\":{\"city\":\"GBR\",\"state\":\"London\",\"country\":{\"wid\":\"29247e57dbaf46fb855b224e03170bc7\",\"iso2\":\"GB\",\"iso3\":\"GBR\",\"descriptor\":\"United Kingdom\",\"iso_numeric\":\"826\"},\"postal_code\":\"BF1 2AT\",\"primary_location\":{\"id\":\"GB-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e43b221a95c361\",\"descriptor\":\"GBR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.carretero@concentrix.com\"},\"first_name\":\"Carretero Toro, Maria del Rosario\"},\"categories\":[{\"descriptor\":\"CF External Marketing\"}],\"recruiters\":[{\"id\":\"101488186\",\"wid\":\"741a885457d5016369f961a7b83763d5\",\"descriptor\":\"Maria Carretero Toro (101488186)\"},{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0407\",\"descriptor\":\"Sr. Professional I, External Marketing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384761\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Customer-Marketing-Manager_R1716470-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/UK-Work-at-Home-GB\/Customer-Marketing-Manager_R1716470-1\/apply\",\"job_requisition_id\":\"R1716470\"}],\"organizations\":[{\"wid\":\"f9af6d726098019bab7d69163c069fbc\",\"descriptor\":\"(CORP) Corporate Marketing\",\"reference_id\":\"CORPORATEMKTNG\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0ba4506339f0000\",\"descriptor\":\"Concentrix TSC UK Ltd\",\"reference_id\":\"WUK14\",\"custom_reference_id\":null,\"company_reference_id\":\"WUK14\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Minimum 5&#43; years of hands-on experience in the following areas:<br \/>\u2022 Deep experience with high availability (HA) and disaster recovery (DR) design in Microsoft Azure.<br \/>\u2022 Solid understanding of Azure architecture, including infrastructure, Availability Zones, backup\/recovery, and monitoring services.<br \/>\u2022 Familiarity with cloud-native resiliency patterns and site reliability engineering (SRE) methods.<br \/>\u2022 Proven ability to assess and design effective Major Incident Response Plans (MIRPs) that align with operational SLAs and business risk tolerances.<br \/>\u2022 Experience in business continuity planning, incident response coordination, and process maturity assessments.<br \/>\u00a0<\/p><h2>Overview<\/h2><p>The Cloud Resiliency Engineer will support customers through focused technical engagements aimed at improving the reliability, continuity, and recoverability of their cloud environments. The architect will combine deep technical expertise in Microsoft Azure with a strong command of disaster recovery, business continuity, and operational resiliency processes, including the design and evaluation of Major Incident Response Plans (MIRPs).<\/p><p>This role requires the ability to assess both cloud infrastructure and resiliency processes end-to-end, identifying risks, aligning to best practices, and delivering clear, actionable recommendations that strengthen the customer\u2019s ability to withstand and recover from disruptions.<\/p><p><\/p><h2>Key responsibilities<\/h2><ul><li>Assess the resiliency posture of customer environments from both technical and operational perspectives.<\/li><li>Evaluate the effectiveness of disaster recovery (DR) plans, business continuity (BC) strategies, and Major Incident Response Plans (MIRPs).<\/li><li>Conduct in-depth technical analysis of cloud infrastructure, application dependencies, observability configurations, and failover capabilities.<\/li><li>Review and enhance MIRPs, including escalation protocols, incident communication plans, recovery sequencing, and impact containment strategies.<\/li><li>Identify risks, vulnerabilities, and single points of failure across workloads and operational processes.<\/li><li>Recommend improvements aligned with the Azure Well-Architected Framework, SRE principles, and ITIL practices.<\/li><li>Engage customer teams to understand RTO\/RPO targets, recovery workflows, and coordination models for major incidents.<\/li><li>Deliver professional, customer-facing documentation summarizing technical findings and process maturity recommendations.<\/li><\/ul>\",\"ats_external_id\":\"R1715255\",\"location\":\"Kuala Lumpur Sentral, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-08-03T22:09:20.137+08:00\",\"created_at\":\"2026-03-27T08:56:16.510+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTkxMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-KL-Sentral---NU-Tower-2-Level-21-30-31-38--40\/Cloud-Resiliency-Engineer_R1715255\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315e94a52f7b7dac\",\"descriptor\":\"Concentrix CVG Malaysia Sdn. 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We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/span><\/p><p><\/p><p><b><u><span>Your key priorities and responsibilities include:<\/span><\/u><\/b><\/p><div><div><div><div><div><div><ul><li><p><span>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/span><\/p><\/li><li><p><span>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/span><\/p><\/li><li><p><span>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/span><\/p><\/li><li><p><span>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/span><\/p><\/li><li><p><span>Communicate expectations to employees and provide timely updates<\/span><\/p><\/li><li><p><span>Provide subject matter expertise in handling escalated customer calls as needed<\/span><\/p><\/li><li><p><span>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/span><\/p><\/li><li><p><span>Stay current on internal work processes, policies and procedures. 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They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><p><\/p>\",\"ats_external_id\":\"R1716675\",\"location\":\"Thane, Mah\u0101r\u0101shtra\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-08-25T22:04:56.444+08:00\",\"created_at\":\"2026-03-27T08:55:55.988+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTg3Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Thane---11th-Floor-G-Corp-Tech-Park-Ghodbunder-Road\/Team-Leader--Operations_R1716675\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"organization_reference_id\":\"IDAKP\"},\"location\":{\"city\":\"Thane\",\"state\":\"Mah\u0101r\u0101shtra\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"400607\",\"primary_location\":{\"id\":\"IN-THA-GCORP-01\",\"wid\":\"dba9c41840391033db440c2b51fd0000\",\"descriptor\":\"IND Thane - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>Position Overview<\/p><p>We are seeking an experienced Dynamics 365 Finance &amp; Operations Solution Architect (Technical) with a strong background in Dynamics AX (on\u2011premises) and Dynamics 365 Finance &amp; Operations (cloud).The successful candidate will act as the technical authority for enterprise ERP solutions, owning end\u2011to\u2011end solution architecture, guiding technical design decisions, and leading migration and modernization initiatives from Dynamics AX to Dynamics 365 Finance &amp; Operations. You will work closely with business stakeholders, functional leads, and delivery teams to translate business requirements into scalable, secure, and upgrade\u2011safe technical solutions, while ensuring alignment with Microsoft best practices and enterprise architecture standards.<\/p><p>Fluency in English is required; additional languages are an advantage (preferred is Italian).<\/p><p><\/p><p>Key Responsibilities<\/p><p><\/p><p>Solution Architecture &amp; Technical Leadership<\/p><p>Own the end\u2011to\u2011end technical solution architecture for Dynamics 365 Finance &amp; Operations implementations. Act as the technical decision authority, defining architectural patterns, trade\u2011offs, and design standards.<\/p><p>Lead and participate in architecture reviews, design assurance, and technical governance.<\/p><p>Ensure solutions meet technical and operational requirements, including performance, scalability, security, availability, and compliance.<\/p><p><\/p><p>Migration &amp; Modernization<\/p><p>Lead technical architecture and execution for Dynamics AX to Dynamics 365 Finance &amp; Operations migration and modernization projects.<\/p><p>Define extensibility, customization, and integration strategies aligned with cloud and upgrade\u2011safe principles.<\/p><p>Oversee data migration, transformation, and validation using the Data Management Framework (DMF) and related tooling.<\/p><p><\/p><p>Development (on the overview level), Extensibility &amp; DevOps<\/p><p>Provide architectural guidance for custom development using X&#43;&#43; and Visual Studio.<\/p><p>Enforce extensibility\u2011first design and avoid over\u2011layering to ensure long\u2011term maintainability.<\/p><p>Define and govern CI\/CD pipelines, branching strategies, and release management using Azure DevOps or GitHub.<\/p><p><\/p><p>Integration &amp; Cloud Architecture<\/p><p>Design and govern integrations with third\u2011party systems using OData, Dual\u2011write, Business Events, Azure Logic Apps, and Power Platform.<\/p><p>Define synchronous and asynchronous integration patterns with a focus on resiliency and security.<\/p><p>Apply cloud\u2011native architecture principles and understand the impact of Azure services on ERP solutions.<\/p><p><\/p><p>Security, Compliance &amp; Operations<\/p><p>Design and review security architecture, including role\u2011based security and Segregation of Duties (SoD).<\/p><p>Ensure alignment with enterprise security, data protection, and regulatory compliance requirements.<\/p><p>Support operational readiness, including monitoring, diagnostics, and lifecycle management using LCS.<\/p><p><\/p><p>Customer &amp; Delivery Collaboration<\/p><p>Translate complex technical requirements into clear technical designs and solution options.<\/p><p>Work closely with customer stakeholders. 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Their goal is to identify, qualify, and nurture leas before passing them to Account Managers or Inside Sales Representatives (ISRs).\",\"long_description\":\"<div><b>1. Lead Generation &amp; Qualification<\/b><\/div><div>o Identifies new sales opportunities through outbound calls, emails, and LinkedIn outreach.<\/div><div>o Engages potential customers to understand their IT needs and challenges.<\/div><div>o Qualifies leads and passes them to the sales team (Account Managers or Inside Sales)<\/div><div><\/div><div><b>2. Customer Engagement<\/b><\/div><div>o Works closely with marketing and sales to nurture prospects.<\/div><div>o Provides initial product information and sets up meetings with sales reps.<\/div><div>o Focuses on early-stage sales pipeline development.<\/div><div><\/div><div><b>3. Collaboration with Sales &amp; Marketing<\/b><\/div><div>o Aligns with Inside Sales Representatives (ISRs) and Account Managers (AMs).<\/div><div>o Helps execute demand-generation campaigns.<\/div><div>o Works on targeted accounts based on HPE&#39;s growth strategy.<\/div><div><\/div><div><b>4. Tools &amp; Metrics<\/b><\/div><div>o Uses Salesforce or other CRM tools to track progress.<\/div><div>o Meets KPIs like call volumes, lead conversions, and revenue impact.<\/div><p>\u200b<\/p>\",\"ats_external_id\":\"R1705634\",\"location\":\"Prague\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:25:18.937+08:00\",\"created_at\":\"2026-03-27T07:50:51.360+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTI3NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CZE-Prague---Vyskocilova-14814-9th-floor\/Business-development-representative-with-Czech_R1705634-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0b5837a32290000\",\"descriptor\":\"Concentrix Czech Republic s.r.o.\",\"reference_id\":\"WCZ01\",\"organization_reference_id\":\"WCZ01\"},\"location\":{\"city\":\"Prague\",\"state\":null,\"country\":{\"wid\":\"fc078443155c4ad294201ecf5a61a499\",\"iso2\":\"CZ\",\"iso3\":\"CZE\",\"descriptor\":\"Czechia\",\"iso_numeric\":\"203\"},\"postal_code\":\"14000\",\"primary_location\":{\"id\":\"CZ-PRA-VYSKO-01\",\"wid\":\"d336840d2e5c101d479b451bf5e20000\",\"descriptor\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\"}},\"languages\":[\"English\",\"Czech\"],\"recruiter\":{\"email\":{\"address\":\"michaela.hulman@concentrix.com\"},\"first_name\":\"Hulman, Michaela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103173154\",\"wid\":\"b6cbc98a1db1102529751919f28d0000\",\"descriptor\":\"Kristyna Legorreta (103173154)\"},{\"id\":\"1075352\",\"wid\":\"9f196ba80a870114bf342f570619eb31\",\"descriptor\":\"Michaela Hulman (1075352)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-360860\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CZE-Prague---Vyskocilova-14814-9th-floor\/Business-development-representative-with-Czech_R1705634-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CZE-Prague---Vyskocilova-14814-9th-floor\/Business-development-representative-with-Czech_R1705634-1\/apply\",\"job_requisition_id\":\"R1705634\"}],\"organizations\":[{\"wid\":\"88e6edbacaa4101ac0b5837a32290000\",\"descriptor\":\"Concentrix Czech Republic s.r.o.\",\"reference_id\":\"WCZ01\",\"custom_reference_id\":null,\"company_reference_id\":\"WCZ01\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"tatiana.scerbakova@concentrix.com\"},\"first_name\":\"Tatiana \u0160\u010derbakova (102381939)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1705634\",\"wid\":\"bcb74f9cbac0101272a03f4d1e5d0000\",\"descriptor\":\"Business development representative with Czech language\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>High school diploma with three to six months of sales experience preferred<\/li><li>Ability to effectively communicate, both written and verbally<\/li><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/li><li>Basic computer navigation skills and PC Knowledge<\/li><li>Ability to work as a team member, as well as independently<\/li><li>Able to rotate shifts, as needed<\/li><li>Based on location and\/or program, additional experience\/skills may be required<\/li><li><div>Strong communication &amp; sales skills<\/div><\/li><li><div>Understanding of companies solutions &amp; IT infrastructure Proactive<\/div><\/li><li><div>Self-motivated, and target-driven Experience with CRM tools (e.g., Salesforce)<\/div><\/li><li><div>How BDRs Collaborate with Other Teams at the company &amp; Their Contribution to Revenue Growth<\/div><\/li><li><div><div>Collaboration with Other Teams<\/div><\/div><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"581\",\"campaign_id\":\"26349\",\"campaign_title\":\"Advisor I, Customer Service R1703308\",\"campaign_type\":\"job_application\",\"job_title\":\"\u65e5\u672c\u30b3\u30f3\u30bb\u30f3\u30c8\u30ea\u30af\u30b9\u306e\u304a\u4ed5\u4e8b\uff01\uff20\u672d\u5e4c\",\"street\":\"JPN Sapporo - Chuo\",\"address\":\"JPN Sapporo - Chuo\",\"city\":\"Sapporo\",\"state\":\"Hokkaido\",\"postal_code\":\"004-0015\",\"region\":null,\"country\":\"Japan\",\"short_description\":\"\u65e5\u672c\u30b3\u30f3\u30bb\u30f3\u30c8\u30ea\u30af\u30b9\u3067\u50cd\u304d\u307e\u305b\u3093\u304b\uff1f\u3000\\n\u672a\u7d4c\u9a13\u304b\u3089\u30c1\u30e3\u30ec\u30f3\u30b8\u3082\u5927\u6b53\u8fce\u266a \u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u5168\u822c\",\"long_description\":\"<p><span>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u672a\u7d4c\u9a13\u8005\u304b\u3089\u3067\u3082\u5927\u4e08\u592b!<br \/><span><span>\u57fa\u790e\u7814\u4fee\u304b\u3089\u30c7\u30d3\u30e5\u30fc\u307e\u3067\u3001\u5145\u5b9f\u3057\u305f\u7814\u4fee\u3067\u3042\u306a\u305f\u3092\u30b5\u30dd\u30fc\u30c8\u3044\u305f\u3057\u307e\u3059\u3002<\/span><\/span><br \/><span><span>\u30c7\u30d3\u30e5\u30fc\u5f8c\u3082\u30d5\u30a9\u30ed\u30fc\u4f53\u5236\u304c\u6574\u3063\u3066\u3044\u308b\u306e\u3067\u5b89\u5fc3\u3057\u3066\u304a\u4ed5\u4e8b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u266a<\/span><\/span><\/span><\/p><p><\/p><div><p><span><span><span>\u2606\u2606\u2606\u3042\u306a\u305f\u306b\u5408\u3063\u305f\u304a\u4ed5\u4e8b\u304c\u304d\u3063\u3068\u898b\u3064\u304b\u308a\u307e\u3059&#xff01;\u2606\u2606\u2606<\/span><\/span><br \/><span><span>\u8907\u6570\u306e\u6848\u4ef6\u304c\u3042\u308a\u307e\u3059\u306e\u3067\u3001\u305c\u3072\u3054\u89a7\u306b\u306a\u3063\u3066\u307f\u3066\u304f\u3060\u3055\u3044&#xff01;<\/span><\/span><\/span><\/p><p><a href=\\\"https:\/\/concentrix-job.net\/jobfind-pc\/area\/HokkaidoTohoku\/Hokkaido\/01101\\\" target=\\\"_blank\\\"><span>https:\/\/concentrix-job.net\/jobfind-pc\/area\/HokkaidoTohoku\/Hokkaido\/01101<\/span><\/a><\/p>\u00a0<p><\/p><p>\u304a\u4ed5\u4e8b\u4f8b<\/p><p><span><span>\u30fb\u4e16\u754c\u7684\u30b9\u30de\u30db\u30e1\u30fc\u30ab\u30fc\u306e\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8<\/span><\/span><br \/><span><span>\u30fb\u6709\u540d\u6d77\u5916\u30a2\u30d1\u30ec\u30eb\u30e1\u30fc\u30ab\u30fc\u306e\u30aa\u30f3\u30e9\u30a4\u30f3\u30b9\u30c8\u30a2\u30b5\u30dd\u30fc\u30c8<\/span><\/span><br \/>\u30fb\u6cd5\u4eba\u30e6\u30fc\u30b6\u30fc\u5411\u3051\u6280\u8853\u30b5\u30dd\u30fc\u30c8\u30a8\u30f3\u30b8\u30cb\u30a2<\/p><p>\u30fb\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30bd\u30d5\u30c8\u306b\u95a2\u3059\u308b\u53d7\u4ed8\u30fb\u5165\u529b<\/p>\u3000\u306a\u3069\u306a\u3069\u30fb\u30fb\u30fb<p><span><span>\u203b\u304a\u63a2\u3057\u306e\u6642\u671f\u306b\u3088\u308a\u52df\u96c6\u4e2d\u306e\u6848\u4ef6\u306f\u7570\u306a\u308a\u307e\u3059\u306e\u3067\u3054\u4e86\u627f\u304f\u3060\u3055\u3044\u3002<\/span><\/span><\/p><p><\/p><p><span><span><span>\u96fb\u8a71\u3084\u30e1\u30fc\u30eb\u3092\u901a\u3058\u3066\u304a\u5ba2\u69d8\u306b\u3054\u5bfe\u5fdc\u3044\u305f\u3060\u304f\u4ed5\u4e8b\u3067\u3059\u306e\u3067\u3001\u805e\u304d\u53d6\u308a\u30fb\u4f1a\u8a71\u30fb\u8aad\u307f\u66f8\u304d&#xff08;\u6f22\u5b57\u542b\u3080&#xff09;\u5168\u3066\u306b\u304a\u3044\u3066\u30d3\u30b8\u30cd\u30b9\u30ec\u30d9\u30eb\u306e\u65e5\u672c\u8a9e\u5bfe\u5fdc\u529b\u3092\u5fc5\u8981\u3068\u3057\u307e\u3059\u3002<\/span><\/span><\/span><\/p><p>Minimum Recruitment Requirements&#xff1a;<\/p><p>Business-level Japanese proficiency in all of listening, conversation, reading and writing<\/p><p><\/p><\/div><p>#APACCNX<\/p>\",\"ats_external_id\":\"R1703308\",\"location\":\"Sapporo, Hokkaido\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:25:04.818+08:00\",\"created_at\":\"2026-03-27T07:28:12.852+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjM0OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Sapporo---Chimonopporo\/--_R1703308\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f016a001da876c10fe637\",\"descriptor\":\"Japan Concentrix K.K.\",\"reference_id\":\"ICNJP\",\"organization_reference_id\":\"ICNJP\"},\"location\":{\"city\":\"Sapporo\",\"state\":\"Hokkaido\",\"country\":{\"wid\":\"8b705da2becf43cfaccc091da0988ab2\",\"iso2\":\"JP\",\"iso3\":\"JPN\",\"descriptor\":\"Japan\",\"iso_numeric\":\"392\"},\"postal_code\":\"004-0015\",\"primary_location\":{\"id\":\"JP-SAP-SHIMO-01\",\"wid\":\"740544c0a47f01f463e05b781f110358\",\"descriptor\":\"JPN Sapporo - Chuo\"}},\"languages\":[\"Japanese\"],\"recruiter\":{\"email\":{\"address\":\"misaki.abe@concentrix.com\"},\"first_name\":\"Abe, Misaki \uff08\u963f\u90e8 \u7f8e\u65e9\u7d00 - \uff71\uff8d\uff9e \uff90\uff7b\uff77\uff09\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"993550\",\"wid\":\"f6358e3b3d6d01d9b1884064fd180d87\",\"descriptor\":\"Chie Matsumoto \uff08\u677e\u672c \u667a\u6075 - \uff8f\uff82\uff93\uff84 \uff81\uff74\uff09 (993550)\"},{\"id\":\"1060396\",\"wid\":\"9f196ba80a87012239d339bafe18ab5a\",\"descriptor\":\"Chikako Sakai \uff08\u962a\u4e95 \u5343\u9999\u5b50 - \uff7b\uff76\uff72 \uff81\uff76\uff7a\uff09 (1060396)\"},{\"id\":\"101778472\",\"wid\":\"f46ed87f3ab9018afe45653be100d2cd\",\"descriptor\":\"Shizuka Yamazaki \uff08\u5c71\ufa11 \u9759\u590f - \uff94\uff8f\uff7b\uff9e\uff77 \uff7c\uff7d\uff9e\uff76\uff09 (On Leave) (101778472)\"},{\"id\":\"102277468\",\"wid\":\"9ad3a2f6b828102969649eda2d4a0000\",\"descriptor\":\"Misaki Abe \uff08\u963f\u90e8 \u7f8e\u65e9\u7d00 - \uff71\uff8d\uff9e \uff90\uff7b\uff77\uff09 (102277468)\"},{\"id\":\"101640323\",\"wid\":\"307f8f4cf73b014d2aa9c8008c142a7b\",\"descriptor\":\"Suzu Kitahara \uff08\u5317\u539f \u9234 - \uff77\uff80\uff8a\uff97 \uff7d\uff7d\uff9e\uff09 (101640323)\"},{\"id\":\"879669\",\"wid\":\"9f196ba80a87010f78d1a7de03199a6c\",\"descriptor\":\"Toko Kasagi \uff08\u7b20\u6728 \u77b3\u5b50 - \uff76\uff7b\uff77\uff9e \uff84\uff73\uff7a\uff09 (879669)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359127\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Sapporo---Chimonopporo\/--_R1703308\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Sapporo---Chimonopporo\/--_R1703308\/apply\",\"job_requisition_id\":\"R1703308\"}],\"organizations\":[{\"wid\":\"740544c0a47f016a001da876c10fe637\",\"descriptor\":\"Japan Concentrix K.K.\",\"reference_id\":\"ICNJP\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNJP\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ryo.kimiwada@concentrix.com\"},\"first_name\":\"Ryo Kimiwada \uff08\u541b\u548c\u7530 \u6dbc - \uff77\uff90\uff9c\uff80\uff9e \uff98\uff6e\uff73\uff09 (736039)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1703308\",\"wid\":\"2ba66d696405100fe0fb6acd903e0000\",\"descriptor\":\"\u65e5\u672c\u30b3\u30f3\u30bb\u30f3\u30c8\u30ea\u30af\u30b9\u306e\u304a\u4ed5\u4e8b\uff01\uff20\u672d\u5e4c\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"582\",\"campaign_id\":\"26343\",\"campaign_title\":\"Advisor I, Customer Service R1703307\",\"campaign_type\":\"job_application\",\"job_title\":\"\u65e5\u672c\u30b3\u30f3\u30bb\u30f3\u30c8\u30ea\u30af\u30b9\u306e\u304a\u4ed5\u4e8b\uff01\uff20\u798f\u5ca1\",\"street\":\"JPN Fukuoka - Akasaka\",\"address\":\"JPN Fukuoka - Akasaka\",\"city\":\"Fukuoka\",\"state\":\"Fukuoka\",\"postal_code\":\"810-0042\",\"region\":null,\"country\":\"Japan\",\"short_description\":\"\u65e5\u672c\u30b3\u30f3\u30bb\u30f3\u30c8\u30ea\u30af\u30b9\u3067\u50cd\u304d\u307e\u305b\u3093\u304b\uff1f\u3000\\n\u672a\u7d4c\u9a13\u304b\u3089\u30c1\u30e3\u30ec\u30f3\u30b8\u3082\u5927\u6b53\u8fce\u266a \u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u5168\u822c\",\"long_description\":\"<p><span>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u672a\u7d4c\u9a13\u8005\u304b\u3089\u3067\u3082\u5927\u4e08\u592b!<br \/><span><span>\u57fa\u790e\u7814\u4fee\u304b\u3089\u30c7\u30d3\u30e5\u30fc\u307e\u3067\u3001\u5145\u5b9f\u3057\u305f\u7814\u4fee\u3067\u3042\u306a\u305f\u3092\u30b5\u30dd\u30fc\u30c8\u3044\u305f\u3057\u307e\u3059\u3002<\/span><\/span><br \/><span><span>\u30c7\u30d3\u30e5\u30fc\u5f8c\u3082\u30d5\u30a9\u30ed\u30fc\u4f53\u5236\u304c\u6574\u3063\u3066\u3044\u308b\u306e\u3067\u5b89\u5fc3\u3057\u3066\u304a\u4ed5\u4e8b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u266a<\/span><\/span><\/span><\/p><p><\/p><div><p><span><span><span>\u2606\u2606\u2606\u3042\u306a\u305f\u306b\u5408\u3063\u305f\u304a\u4ed5\u4e8b\u304c\u304d\u3063\u3068\u898b\u3064\u304b\u308a\u307e\u3059&#xff01;\u2606\u2606\u2606<\/span><\/span><br \/><span><span>\u8907\u6570\u306e\u6848\u4ef6\u304c\u3042\u308a\u307e\u3059\u306e\u3067\u3001\u305c\u3072\u3054\u89a7\u306b\u306a\u3063\u3066\u307f\u3066\u304f\u3060\u3055\u3044&#xff01;<\/span><\/span><\/span><\/p><p><a href=\\\"https:\/\/concentrix-job.net\/jobfind-pc\/area\/KyushuOkinawa\/Fukuoka\\\" target=\\\"_blank\\\"><span>https:\/\/concentrix-job.net\/jobfind-pc\/area\/KyushuOkinawa\/Fukuoka<\/span><\/a><\/p><p><\/p><p><\/p><p>\u304a\u4ed5\u4e8b\u4f8b<\/p><p><span><span>\u30fb\u4e16\u754c\u7684\u30b9\u30de\u30db\u30e1\u30fc\u30ab\u30fc\u306e\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8<\/span><\/span><br \/>\u30fb\u5916\u8cc7\u7cfb\u5bb6\u96fb\u30e1\u30fc\u30ab\u30fc\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<br \/><span><span>\u30fb\u5916\u8cc7\u7cfb\u30aa\u30f3\u30e9\u30a4\u30f3\u30d5\u30a1\u30c3\u30b7\u30e7\u30f3\u30b9\u30c8\u30a2\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<\/span><\/span> \u306a\u3069\u306a\u3069\u30fb\u30fb\u30fb<\/p><p><span><span>\u203b\u304a\u63a2\u3057\u306e\u6642\u671f\u306b\u3088\u308a\u52df\u96c6\u4e2d\u306e\u6848\u4ef6\u306f\u7570\u306a\u308a\u307e\u3059\u306e\u3067\u3054\u4e86\u627f\u304f\u3060\u3055\u3044\u3002<\/span><\/span><\/p><p><\/p><p><span><span><span>\u96fb\u8a71\u3084\u30e1\u30fc\u30eb\u3092\u901a\u3058\u3066\u304a\u5ba2\u69d8\u306b\u3054\u5bfe\u5fdc\u3044\u305f\u3060\u304f\u4ed5\u4e8b\u3067\u3059\u306e\u3067\u3001\u805e\u304d\u53d6\u308a\u30fb\u4f1a\u8a71\u30fb\u8aad\u307f\u66f8\u304d&#xff08;\u6f22\u5b57\u542b\u3080&#xff09;\u5168\u3066\u306b\u304a\u3044\u3066\u30d3\u30b8\u30cd\u30b9\u30ec\u30d9\u30eb\u306e\u65e5\u672c\u8a9e\u5bfe\u5fdc\u529b\u3092\u5fc5\u8981\u3068\u3057\u307e\u3059\u3002<\/span><\/span><\/span><\/p><p>Minimum Recruitment Requirements&#xff1a;<\/p><p>Business-level Japanese proficiency in all of listening, conversation, reading and writing<\/p><p><\/p><\/div><p>#APACCNX<\/p>\",\"ats_external_id\":\"R1703307\",\"location\":\"Fukuoka, Fukuoka\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:25:04.756+08:00\",\"created_at\":\"2026-03-27T07:28:11.435+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjM0Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Fukuoka---1-9-22-Akasaka-Chuo-ku\/--_R1703307\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f016a001da876c10fe637\",\"descriptor\":\"Japan Concentrix K.K.\",\"reference_id\":\"ICNJP\",\"organization_reference_id\":\"ICNJP\"},\"location\":{\"city\":\"Fukuoka\",\"state\":\"Fukuoka\",\"country\":{\"wid\":\"8b705da2becf43cfaccc091da0988ab2\",\"iso2\":\"JP\",\"iso3\":\"JPN\",\"descriptor\":\"Japan\",\"iso_numeric\":\"392\"},\"postal_code\":\"810-0042\",\"primary_location\":{\"id\":\"JP-FUK-AKASA-01\",\"wid\":\"66e06861906d0106b8d6a8e11016f85f\",\"descriptor\":\"JPN Fukuoka - Akasaka\"}},\"languages\":[\"Japanese\"],\"recruiter\":{\"email\":{\"address\":\"suzu.kitahara@concentrix.com\"},\"first_name\":\"Kitahara, Suzu \uff08\u5317\u539f \u9234 - \uff77\uff80\uff8a\uff97 \uff7d\uff7d\uff9e\uff09\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"993550\",\"wid\":\"f6358e3b3d6d01d9b1884064fd180d87\",\"descriptor\":\"Chie Matsumoto \uff08\u677e\u672c \u667a\u6075 - \uff8f\uff82\uff93\uff84 \uff81\uff74\uff09 (993550)\"},{\"id\":\"101485157\",\"wid\":\"ad7b4447e017016a5c2ff0ab93366b19\",\"descriptor\":\"Satoko Nishi \uff08\u897f \u77e5\u5b50 - \uff86\uff7c \uff7b\uff84\uff7a\uff09 (101485157)\"},{\"id\":\"101640323\",\"wid\":\"307f8f4cf73b014d2aa9c8008c142a7b\",\"descriptor\":\"Suzu Kitahara \uff08\u5317\u539f \u9234 - \uff77\uff80\uff8a\uff97 \uff7d\uff7d\uff9e\uff09 (101640323)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359307\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Fukuoka---1-9-22-Akasaka-Chuo-ku\/--_R1703307\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Fukuoka---1-9-22-Akasaka-Chuo-ku\/--_R1703307\/apply\",\"job_requisition_id\":\"R1703307\"}],\"organizations\":[{\"wid\":\"740544c0a47f016a001da876c10fe637\",\"descriptor\":\"Japan Concentrix K.K.\",\"reference_id\":\"ICNJP\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNJP\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"takuro.yamaguchi@concentrix.com\"},\"first_name\":\"Takuro Yamaguchi \uff08\u5c71\u53e3 \u62d3\u90ce - \uff94\uff8f\uff78\uff9e\uff81 \uff80\uff78\uff9b\uff73\uff09 (736087)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1703307\",\"wid\":\"a4579507f499100fe034908b45890000\",\"descriptor\":\"\u65e5\u672c\u30b3\u30f3\u30bb\u30f3\u30c8\u30ea\u30af\u30b9\u306e\u304a\u4ed5\u4e8b\uff01\uff20\u798f\u5ca1\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1208\",\"campaign_id\":\"14921\",\"campaign_title\":\"Team Leader, Operations R1718052\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader Operations\",\"street\":\"COL Medellin - Fabricato - Cra. 50 #38a-185 Rincon Santos Bello Antioquia\",\"address\":\"COL Medellin - Fabricato - Cra. 50 #38a-185 Rincon Santos Bello Antioquia\",\"city\":\"Medellin\",\"state\":\"Antioquia\",\"postal_code\":\"051051\u00a0\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1718052\",\"location\":\"Medellin, Antioquia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:17.794+08:00\",\"created_at\":\"2026-03-27T06:06:13.619+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDkyMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Fabricato---Cra-50-38a-185-Rincon-Santos-Bello-Antioquia\/Team-Leader-Operations_R1718052-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Medellin\",\"state\":\"Antioquia\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"051051\u00a0\",\"primary_location\":{\"id\":\"CO-MED-FABRI-01\",\"wid\":\"03be0ce21a55101d47a1f2764b0f0000\",\"descriptor\":\"COL Medellin - Fabricato - Cra. 50 #38a-185 Rincon Santos Bello Antioquia\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"johanna.marquez1@concentrix.com\"},\"first_name\":\"Marquez Realez, Johanna Andrea\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102597802\",\"wid\":\"da7d7d2449a2101031e06049e7da0000\",\"descriptor\":\"Andrea Marquez Realez (102597802)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366472\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Fabricato---Cra-50-38a-185-Rincon-Santos-Bello-Antioquia\/Team-Leader-Operations_R1718052-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Fabricato---Cra-50-38a-185-Rincon-Santos-Bello-Antioquia\/Team-Leader-Operations_R1718052-1\/apply\",\"job_requisition_id\":\"R1718052\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"fabio.agudelo@concentrix.com\"},\"first_name\":\"Fabio Agudelo Arboleda (102599119)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718052\",\"wid\":\"6a8396224fac101fc70ced7b0f280000\",\"descriptor\":\"Team Leader Operations\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"583\",\"campaign_id\":\"25647\",\"campaign_title\":\"Advisor I, Sales R1712462\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, CPR Main IVR & MW - Thai\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<p>Essential Functions\/Core Responsibilities<br \/>\u2022 Achieve specific sales targets and maximizing sale opportunities on each and every call<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Use script and\/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Maintain broad knowledge of products, pricing, promotions, and procedures<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and sales performance<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Answer billing questions by talking through components of customer accounts<\/p><p>\u00a0 \u00a0<\/p><p>Candidate Profile\u00a0<br \/>\u2022 High school diploma with three to six months of sales experience preferred<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Strong communication and negotiation skills required<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Basic computer navigation skills and PC Knowledge<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast paced environment<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0 \u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0 \u00a0<\/p><p>Career Framework Role\u00a0<br \/>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0 \u00a0<\/p><p>Supplemental Geographical Information<br \/>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p>\u00a0 \u00a0<\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0 \u00a0<\/p><p>PHILIPPINES \u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0 \u00a0<\/p><p>INDIA \u00a0<\/p><p>\u2022 High school diploma with zero to six months of sales experience preferred \u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0 \u00a0<\/p><p>Disclaimer \u00a0<br \/>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1712462\",\"location\":\"Pasig City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-07-25T04:49:19.758+08:00\",\"created_at\":\"2026-03-27T04:41:41.444+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTY0Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Advisor-I--CPR-Main-IVR---MW---Thai_R1712462\/apply\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-10\",\"wid\":\"740544c0a47f01d0e7d9d08f1f117e66\",\"descriptor\":\"PHL Quezon City - 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Microsoft - MS365RET\",\"reference_id\":\"MS365RET\",\"custom_reference_id\":\"MS365RET\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"rodena.olitoquit@concentrix.com\"},\"first_name\":\"Rodena Olitoquit (101496036)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712462\",\"wid\":\"ebb12409861c101a69cc39c5a3540000\",\"descriptor\":\"Advisor I, CPR Main IVR & MW - Thai\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"584\",\"campaign_id\":\"25610\",\"campaign_title\":\"Advisor I, Transaction Processing R1716993\",\"campaign_type\":\"job_application\",\"job_title\":\"Clinical BP_2026\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We are seeking a highly skilled and detail-oriented Appeals PHRN Specialist to support our expanding Medicare line of business. The ideal candidate will have a strong background in Utilization Management (UM), appeals processing, and case validation, with hands-on experience in Medicare UM or Appeals. This role will be critical in ensuring high-quality clinical review, thorough case investigation, and timely resolution of appeal cases in accordance with CMS guidelines.\",\"long_description\":\"<p><b>Appeals Review &amp; Case Handling:<\/b><br \/>\u25cb Review, evaluate, and process appeal requests for Medicare members in compliance with CMS regulations and organizational protocols.<br \/>\u25cb Conduct thorough case validation and clinical review using sound judgment and medical necessity criteria.<\/p><p><b>Collaboration:<\/b><br \/>\u25cb Collaborate with onshore payer nurses and Independent Review Organizations (IROs) to collect and verify necessary documentation for appeal resolution.<br \/>\u25cb Escalate complex cases as needed, providing detailed summaries and clinical insights.<\/p><p><b>Documentation &amp; Communication:<\/b><br \/>\u25cb Provide clear documentation and clinical rationales for approval or denial decisions.<br \/>\u25cb Maintain accurate records of all case activities and communicate findings effectively across teams.<\/p><p><b>Multitasking &amp; Quality Assurance:<\/b><br \/>\u25cb Manage multiple appeal cases concurrently while maintaining high standards for quality and turnaround time.<br \/>\u25cb Contribute to internal quality assurance reviews and support process improvement initiatives.<\/p><p><b>Compliance &amp; Industry Standards:<\/b><br \/>\u25cb Stay current on CMS guidelines, UM criteria, and regulatory updates.<br \/>\u25cb Ensure all appeals are resolved within required timelines and documented appropriately.<\/p><p><\/p><p>Recommended Minimum Skills Requirements (MSRs)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p><b>Technical Skills:<\/b><br \/>\u25cb Strong understanding of Medicare UM and Appeals processes.<br \/>\u25cb Familiarity with CMS guidelines, 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(Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T04:41:33.247+08:00\",\"created_at\":\"2026-03-27T04:41:32.067+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTYxMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Clinical-BP-2026_R1716993\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region 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12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Qualifications\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><ul><li><b>Must be a Philippine Registered Nurse (PHRN)<\/b> in good standing.<\/li><li><b>Minimum of 1 year of experience in Utilization Management (UM)<\/b> or Appeals, with <b>at least 6 months handling Medicare UM or Appeals work<\/b>.<\/li><li>Proven expertise in <b>case management, case validation, and case investigation<\/b>.<\/li><li>Strong multitasking and <b>problem-solving skills<\/b> in a fast-paced environment.<\/li><li>Familiarity with <b>Approvals and Denials<\/b> processes is a strong plus.<\/li><li>Industry certifications (e.g., <b>QIO, CMS<\/b>) are a significant advantage but not required.<\/li><li>Excellent communication, clinical writing, and documentation skills.<\/li><li>Proficient with clinical systems and platforms relevant to Medicare appeals and UM.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"470\",\"campaign_id\":\"4561\",\"campaign_title\":\"Advisor I, Customer Service R1692465\",\"campaign_type\":\"job_application\",\"job_title\":\"Domestic - Diyarbak\u0131r - M\u00fc\u015fteri Dan\u0131\u015fman\u0131\",\"street\":\"TUR Diyarbakir - Bagcilar Mah 1234 Sok No:1\/2 Baglar\",\"address\":\"TUR Diyarbakir - Bagcilar Mah 1234 Sok No:1\/2 Baglar\",\"city\":\"Diyarbakir\",\"state\":\"Diyarbak\u0131r\",\"postal_code\":\"21050\",\"region\":null,\"country\":\"T\u00fcrkiye\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1692465\",\"location\":\"Diyarbakir, Diyarbak\u0131r\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T02:59:08.858+03:00\",\"created_at\":\"2026-03-27T04:03:45.183+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTYx?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTYx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"134\",\"campaign_id\":\"96\",\"campaign_title\":\"Advisor I, Customer Service R1716601 Nothing Tech\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor - Electronic (Malay & English skills)\",\"street\":\"THA Bangkok - Bhiraj Tower at Bitech, Unit No - 1701,1702,1703,1704,1705,1706\",\"address\":\"THA Bangkok - Bhiraj Tower at Bitech, Unit No - 1701,1702,1703,1704,1705,1706\",\"city\":\"Bangkok\",\"state\":\"Bangkok\",\"postal_code\":\"10260\",\"region\":\"Bangkok\",\"country\":\"Thailand\",\"short_description\":\"As a Customer Support Specialist, you will be the first point of contact for customers seeking assistance with our electronic products and services. Your role will involve engaging with customers through live chat, emails, and inbound calls, providing them with expert guidance for different inquiries that customers may have.\",\"long_description\":\"<p><strong>Work location: <\/strong>Bhiraj Tower, Bangna<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Engage with customers primarily through inbound call, live&nbsp;chat&nbsp;and email to&nbsp;assist&nbsp;with different inquiries and service-related questions.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Provide clear and helpful advice on using our services and&nbsp;product, ensuring customers have a smooth and positive experience.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Collaborate with various departments to resolve customer issues effectively and ensure overall satisfaction.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Required Qualification:&nbsp;<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Foreign national &nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Bachelor degree&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Fluency in both English (B2) and Malay (Malay Bahasa - Native) is required, including reading, writing, and speaking skills.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Welcoming fresh graduates to apply&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Working shift &amp; schedule:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Shift timing 08.00-17.00 &nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>5 working day&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Willingness to work flexible hours, weekends, and public holidays&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Employment Contract: <\/strong><\/p>\\n<ul>\\n<li>\\n<p>12 months<\/p>\\n<\/li>\\n<li>\\n<p>Full time<\/p>\\n<\/li>\\n<li>\\n<p>Onsite<\/p>\\n<\/li>\\n<\/ul>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Relocation Packages:&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Visa and work permit sponsorship&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Flight&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Hotel&nbsp;accomodation<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<p><strong>Benefits:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>KPI performance &amp; Attendance incentives<\/p>\\n<\/li>\\n<li>\\n<p>Annual Salary adjustments &nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Annual Bonus &nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"R1716601\",\"location\":\"Bangkok, Bangkok\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-24T06:59:04.567+07:00\",\"created_at\":\"2026-03-27T03:48:43.924+07:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-thailand.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Ng?\",\"apply_url\":\"https:\/\/concentrix-thailand.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f013e7bd01477c10f9d39\",\"descriptor\":\"Concentrix Services (Thailand) Co., Ltd.\",\"reference_id\":\"CNSTH\",\"organization_reference_id\":\"CNSTH\"},\"location\":{\"city\":null,\"state\":\"Bangkok\",\"country\":{\"wid\":\"873d0f604e3b458c990cb4d83a5c0f14\",\"iso2\":\"TH\",\"iso3\":\"THA\",\"descriptor\":\"Thailand\",\"iso_numeric\":\"764\"},\"postal_code\":\"10260\",\"primary_location\":{\"id\":\"TH-BAN-BTBTW-01\",\"wid\":\"740544c0a47f0183eab0568f1f11f764\",\"descriptor\":\"THA Bangkok - Bhiraj Tower at Bitech, Unit No - 1701,1702,1703,1704,1705,1706\"}},\"languages\":[\"English\",\"Malay\"],\"recruiter\":{\"email\":{\"address\":\"avassada.nimiwattana1@concentrix.com\"},\"first_name\":\"Nimiwattana, Avassada\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102893591\",\"wid\":\"0f562a0ad475100d1d147f1a7b040000\",\"descriptor\":\"Avassada Nimiwattana (102893591)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365647\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Bangkok---Bhiraj-Tower-at-Bitech-Unit-No---170117021703170417051706\/Customer-Advisor---Electronic--Malay---English-skills-_R1716601\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Bangkok---Bhiraj-Tower-at-Bitech-Unit-No---170117021703170417051706\/Customer-Advisor---Electronic--Malay---English-skills-_R1716601\/apply\",\"job_requisition_id\":\"R1716601\"}],\"organizations\":[{\"wid\":\"4dc455349dd910097596c3b4e0b80000\",\"descriptor\":\"W0ZY4Z Nothingtech\",\"reference_id\":\"W0ZY4Z\",\"custom_reference_id\":\"W0ZY4Z\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f013e7bd01477c10f9d39\",\"descriptor\":\"Concentrix Services (Thailand) Co., Ltd.\",\"reference_id\":\"CNSTH\",\"custom_reference_id\":null,\"company_reference_id\":\"CNSTH\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"satishkumar.vennamaneni@concentrix.com\"},\"first_name\":\"Sats Vennamaneni (102275026)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1716601\",\"wid\":\"cf3d24f33699101eaf5913b1151a0000\",\"descriptor\":\"Customer Advisor - Electronic (Malay & English skills)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-thailand\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1624\",\"campaign_id\":\"306\",\"campaign_title\":\"Advisor I, Customer Service R1701789\",\"campaign_type\":\"job_application\",\"job_title\":\"Ad Sales Specialist (German - speaking) On-site TT02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\" Ad Sales Specialist\",\"long_description\":\"<div>\\n<div>Job Description<\/div>\\n<\/div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<p><strong>The Concentrix Advantage<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Step into an engaging and high-performance sales environment where your impact directly drives revenue growth. At Concentrix, you'll join a collaborative, global team working with cutting-edge digital marketing solutions and some of the world&rsquo;s most innovative advertisers.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re motivated by targets, client success, and building long-term advertiser relationships, this is the place to accelerate your career.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Drive Revenue Through Digital Advertising<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As an <strong>Ad Sales Specialist<\/strong>, you will play a key role in helping businesses grow through strategic digital advertising solutions. You&rsquo;ll manage a portfolio of advertisers, identify new revenue opportunities, and drive campaign performance through consultative selling and data-driven insights.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your Responsibilities<\/strong><\/p>\\n<p>In this role, you will:<\/p>\\n<p>&bull; Drive advertising revenue by managing and growing a portfolio of SMB and mid-market advertisers<br \/>&bull; Execute high-volume outbound sales outreach via calls, emails, and virtual meetings<br \/>&bull; Identify upsell, cross-sell, and reactivation opportunities within existing accounts<br \/>&bull; Consult advertisers on campaign strategy, targeting, and optimization to improve ROI<br \/>&bull; Analyze campaign performance data (CTR, CPC, ROAS) and translate insights into actionable recommendations<br \/>&bull; Generate new sales opportunities through prospecting, lead qualification, and pipeline development<br \/>&bull; Build strong client relationships and act as a trusted digital marketing advisor<br \/>&bull; Maintain accurate pipeline tracking and activity records in CRM systems (Salesforce preferred)<br \/>&bull; Use AI-powered tools and sales intelligence platforms to prioritize leads and improve conversion rates<br \/>&bull; Achieve and exceed monthly revenue and sales targets<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What You Bring<\/strong><\/p>\\n<p>&bull; Experience in B2B sales, inside sales, ad sales, or digital marketing account management<br \/>&bull; Strong consultative selling and objection-handling skills<br \/>&bull; Proven ability to manage high-velocity sales cycles and outbound engagement<br \/>&bull; Ability to translate marketing performance data into business recommendations<br \/>&bull; Comfortable managing multiple accounts and a dynamic sales pipeline<br \/>&bull; Experience with CRM systems and sales engagement tools<br \/>&bull; Native or bilingual level of German and advanced level of English<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Bonus Points If You Have<\/strong><\/p>\\n<p>&bull; 1&ndash;3+ years of experience in digital advertising sales<br \/>&bull; Experience working with Google Ads, LinkedIn Ads, Meta Ads, or similar platforms<br \/>&bull; Background in SMB growth, performance marketing, or media sales<br \/>&bull; Experience using sales intelligence or AI sales tools (Gong, Copilot, ChatGPT, etc.)<br \/>&bull; Bachelor&rsquo;s degree in Business, Marketing, Communications, or similar<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Competencies for Success<\/strong><\/p>\\n<p>Successful Ad Sales Specialists demonstrate:<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Revenue Ownership<\/strong><br \/>You take accountability for hitting and exceeding revenue targets.<\/p>\\n<p><strong>Consultative Selling<\/strong><br \/>You position digital advertising solutions that align with client business goals.<\/p>\\n<p><strong>Pipeline &amp; Sales Execution<\/strong><br \/>You maintain strong outbound activity and pipeline discipline.<\/p>\\n<p><strong>Data-Driven Decision Making<\/strong><br \/>You use campaign metrics and insights to guide optimization and upselling opportunities.<\/p>\\n<p><strong>Resilience &amp; Adaptability<\/strong><br \/>You thrive in fast-paced sales environments and continuously improve your approach.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Why Join Concentrix?<\/strong><\/p>\\n<p>We invest in your success with:<\/p>\\n<p>&bull; Competitive salary package (&euro;24K&ndash;&euro;30K)<br \/>&bull; Performance-driven sales culture<br \/>&bull; Central office location in the sunny Malaga<br \/>&bull; Career progression opportunities in sales and account management<br \/>&bull; Wellness programs and employee support initiatives<br \/>&bull; Paid time off and referral bonuses<br \/>&bull; Inclusive and diverse workplace culture<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer<\/em><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"R1701789\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-24T10:28:57.099+02:00\",\"created_at\":\"2026-03-27T02:03:56.022+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"carlota.albert@concentrix.com\"},\"first_name\":\"Albert Rosario, Carlota\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102539905\",\"wid\":\"da7d7d2449a210103339839b42f40003\",\"descriptor\":\"Eszter Kornelia Csorba (102539905)\"},{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"},{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"},{\"id\":\"102542271\",\"wid\":\"da7d7d2449a21010332ff4c6c2310005\",\"descriptor\":\"Ana Isabel Leon Casas (102542271)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364766\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative---English-Speaker---On-site-TT02_R1701789\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative---English-Speaker---On-site-TT02_R1701789\/apply\",\"job_requisition_id\":\"R1701789\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alberto.laporta@concentrix.com\"},\"first_name\":\"Alberto Laporta (102541742)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1701789\",\"wid\":\"91b679914106100e32e63e5aa6570000\",\"descriptor\":\"Ad Sales Specialist (German - speaking) On-site TT02\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1625\",\"campaign_id\":\"291\",\"campaign_title\":\"Advisor I, Customer Service R1539573\",\"campaign_type\":\"job_application\",\"job_title\":\"Refer a Friend (Spain Master)\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<h3><span><span><b>Refer a Friend Program: Simplified Rules<\/b><\/span><\/span><\/h3><p><span><span><b>Objective<\/b><br \/>The Refer a Friend program allows Concentrix Spain Region employees to recommend candidates for job openings and earn a referral bonus.<\/span><\/span> <span><span><b>Who Can Participate?<\/b><br \/>All employees can participate, except: <\/span><\/span><\/p><ul><li><span><span>Supervisors\/Team Leaders and Direct Supervisors for their own teams.<\/span><\/span><\/li><li><span><span>Program Managers\/Directors if the candidate is hired for their program.<\/span><\/span><\/li><li><span><span>HR Recruitment Department employees.<\/span><\/span><\/li><\/ul><p><span><span><b>How to Recommend a Candidate?<\/b><\/span><\/span><\/p><ul><li><span><span>Please refer using the button above and fill in the details of your friend<\/span><\/span><\/li><\/ul><p><\/p><p><span><span><b>Eligibility Conditions<\/b><\/span><\/span><\/p><ul><li><span><span>The candidate must not have applied to Concentrix Spain Region in the last 6 months or been referred by another employee in the past year.<\/span><\/span><\/li><li><span><span>The candidate cannot be a former employee who left less than two years ago.<\/span><\/span><\/li><li><span><span>Interns are not eligible for referral.<\/span><\/span><\/li><li><span><span>Any leave (unpaid or sick) longer than 1 week delays the required 3-month employment period for the bonus.<\/span><\/span><\/li><\/ul><p><span><span><b>Other Key Points<\/b><\/span><\/span><\/p><ul><li><span><span>The recruiter for your project has 48 hours priority over your referral.<\/span><\/span><\/li><li><span><span>You can check the status of your referral via a link provided by email.<\/span><\/span><\/li><li><span><span>HR can only share if the referral is \u201cIn process\u201d or \u201cHired\u201d\u2014reasons for rejection are confidential.<\/span><\/span><\/li><li><span><span>If a referral is not hired within 1 year, you must refresh it to remain eligible.<\/span><\/span><\/li><li><span><span>If a candidate is hired for a different position or language than initially recommended, the bonus will adjust accordingly.<\/span><\/span><\/li><li><span><span>You are eligible for a bonus if your referral is hired and stays for at least 3 months:<\/span><\/span><\/li><\/ul><p><span><span><b>Program Updates<\/b><br \/>The Administration Specialist will review the program annually for any updates.<\/span><\/span><\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1539573\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-06-29T10:41:01.823+02:00\",\"created_at\":\"2026-03-27T02:03:49.554+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"monica.barreiro@concentrix.com\"},\"first_name\":\"Barreiro Lopez, Monica\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"},{\"id\":\"102539777\",\"wid\":\"da7d7d2449a210103339ccd52b920000\",\"descriptor\":\"Jean-Pierre Cortas (102539777)\"},{\"id\":\"102542271\",\"wid\":\"da7d7d2449a21010332ff4c6c2310005\",\"descriptor\":\"Ana Isabel Leon Casas (102542271)\"},{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-279359\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Refer-a-Friend--Spain-Master-_R1539573\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Refer-a-Friend--Spain-Master-_R1539573\/apply\",\"job_requisition_id\":\"R1539573\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"alberto.laporta@concentrix.com\"},\"first_name\":\"Alberto Laporta (102541742)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1539573\",\"wid\":\"4dd9f1778c29102ae8b3bdd382530000\",\"descriptor\":\"Refer a Friend (Spain Master)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1626\",\"campaign_id\":\"267\",\"campaign_title\":\"Advisor II, Sales - Bilingual R1709806\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Developer (Danish Speaking) - On-Site TY01\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"Som forretningsudvikler i Malaga (on-site),\",\"long_description\":\"<div><p>Vil du v\u00e6re en del af et innovativt og voksende team? Vi er en global teknologi- og service virksomhed, der driver fremtidens brands. Vi hj\u00e6lper velkendte brands - dem du bruger hver dag med at forbedre deres forretninger med teknologi og integrerede l\u00f8sninger i over 70 lande.<\/p><p><\/p><p>\u00d8nsker du at vokse og blive inspireret,<b> som forretningsudvikler i Malaga (on-site),<\/b> vil du v\u00e6re en del af vores team af game-changers, som driver fremtidens brands.<\/p><p><\/p><p>Dette job er en fantastisk mulighed for karrierev\u00e6kst, personelig udvilking, \u00a0og venner for livet.<\/p><p><br \/>Ved at arbejde i et internationalt milj\u00f8 vil du f\u00e5 erfaringer, der vil berige dit CV og din personelige udvikling.<\/p><p><\/p><p><b>Hvad skal du lave? <\/b><\/p><p>Som business developer p\u00e5 vores team vil du:<\/p><p>- Repr\u00e6sentere Danmarks og Skandinaviens f\u00f8rende forsikringsselskab, med st\u00e6rke argumenter p\u00e5 h\u00e5nden<\/p><p>- Hav den f\u00f8rste kontakt med potentielle kunder, hvor du afd\u00e6kker deres behov<\/p><p>- S\u00e6t m\u00f8det direkte ind i forsikringsselskabets kalender, forsikringsselskabet st\u00e5r for forsikringssalget<\/p><p>- M\u00e6rk hold\u00e5nden, hvor alle hj\u00e6lper hinanden<\/p><p><\/p><p><b>Dine kvalifikationer<\/b><\/p><p>Vi tager i mod vores game-changers med \u00e5bne arme, mennesker med forskellig baggrund, som er nysgerrige og villige til at l\u00e6re. Dit naturlige talent for at hj\u00e6lpe andre og g\u00f8re en forskel.<\/p><p><\/p><p>Concentrix er et godt match hvis du:<\/p><p>- Snakker dansk flyende og har godt kenskab til engelsk.<\/p><p>- Er selvst\u00e6ndig, drevet af resultater og br\u00e6nder for dit job<\/p><p>- Har godt kendskab til telemarketing\/salg<\/p><p>- Har min 2 \u00e5rs arbejdserfaring<\/p><p>- Kan identificere nye slagschancer<\/p><p>- Er god til at navigere p\u00e5 en computer<\/p><p>- Erfaring inden for salg eller m\u00f8debooking er en fordel, men ikke et krav.<\/p><p>- Er en teamplayer<\/p><p>- Er villig til at g\u00e5 den ekstra mile for at f\u00e5 m\u00f8det i hus<\/p><p>- Er kvalitetsbevidst<\/p><p>- Kan lide at arbejde med frihed under eget ansvar<\/p><p><\/p><p>Opfylder du ikke alle krav? Ingen bekrymning. Vi er dedikerede i at s\u00f8rge for, at du allievel f\u00e5r en god start.<\/p><p><\/p><p>Det vigtigste er du er villig til at l\u00e6re og ikke bange for en udfordring.<\/p><p>Vi s\u00f8rger for, at du f\u00e5r den bedste opl\u00e6ring og l\u00f8bende tr\u00e6ning til at vedligeholde og forbedre dine evner som m\u00f8debooker. Vi gl\u00e6der os til at hj\u00e6lpe dig med, at blive den bedste version af dig selv p\u00e5 vores team.<\/p><p><\/p><p><b>Hvad er der i det for dig?<\/b><\/p><p><\/p><p>Vi udfordrer mulighederne, for at kunne levere de bedst mulige resultater og den bedste kundeoplevelse, som er udover normalen. Det er derfor, vi investerer betydeligt i vores folk, vores infrastruktur og vores evner for at sikre langsigtet succes for vores teams, vores kunder og DIG.<\/p><p><\/p><p>I denne rolle tilbyder vi fordele, der hj\u00e6lper med at underst\u00f8tte din <b>unikke livsstil:<\/b><\/p><p>- Fuldtidskontrakt 39 timer\/uge: Mandag til Torsdag<\/p><p>- L\u00f8n 20.400 euro brutto\/\u00e5r &#43; op til 3000 euro brutto\/\u00e5r i bonus<\/p><p>- Fantastisk kontorplacering i Benalmadena, Malaga<\/p><p>- Betalt opl\u00e6ring<\/p><p>- Karriereudviklingsprogram og specialiserede kurser<\/p><p><\/p><p><b>Oplev den bedste version af dig!<\/b><\/p><p><\/p><p>Hos Concentrix investerer vi i vores game-changers, fordi vi ved, at n\u00e5r vores folk trives, trives vores kunder og deres kunder.<\/p><p><\/p><p>Hvis alt dette f\u00f8les som det perfekte skridt i din karriererejse, vil vi gerne h\u00f8re fra dig. Ans\u00f8g i dag, og find ud af, hvorfor over 440.000&#43; game-changers rundt om i verden kalder Concentrix for deres &#34;valgte arbejdsgiver&#34;.<\/p><p><\/p><p><i>Concentrix er en arbejdsgiver med lige muligheder<\/i><\/p><p><i>Vi er stolte forenet som \u00e9t team, \u00e9n virksomhed globalt. Vi er forpligtet til lige besk\u00e6ftigelsesmuligheder for alle kandidater og et arbejdsmilj\u00f8 fri for diskrimination og chikane. Al vores rekrutteringspraksis er baseret p\u00e5 forretningsbehov, jobkrav og faglige kvalifikationer uden hensyntagen til race, alder, k\u00f8nsidentitet, seksuel orientering, religion, etnicitet, familie- eller for\u00e6ldrestatus, national oprindelse, handicap eller enhver anden klassifikation beskyttet af g\u00e6ldende national lovgivning.<\/i><\/p><\/div><p><span>R1709806<\/span><\/p>\",\"ats_external_id\":\"R1709806\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1700\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-06-29T10:40:58.047+02:00\",\"created_at\":\"2026-03-27T01:02:41.910+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Danish\"],\"recruiter\":{\"email\":{\"address\":\"sofia.bentodematosferreira@concentrix.com\"},\"first_name\":\"Bento De Matos Ferreira, Sofia\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102540447\",\"wid\":\"da7d7d2449a21010382b12ae06150001\",\"descriptor\":\"Sofia Bento De Matos Ferreira (102540447)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2951\",\"descriptor\":\"Advisor II, Sales - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-368644\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Business-Developer--Danish-Speaking----On-Site-TY01_R1709806\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Business-Developer--Danish-Speaking----On-Site-TY01_R1709806\/apply\",\"job_requisition_id\":\"R1709806\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"80767babee88101ef757ffe8fd300000\",\"descriptor\":\"W0ZPO0 P_Tryg Spain\",\"reference_id\":\"W0ZPO0\",\"custom_reference_id\":\"W0ZPO0\",\"company_reference_id\":null},{\"wid\":\"3daa876c3ed6101ee8e8bd6904660000\",\"descriptor\":\"20278 - Tryg - WHSBTSPAIN98\",\"reference_id\":\"WHSBTSPAIN98\",\"custom_reference_id\":\"WHSBTSPAIN98\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"jeppe.jensen@concentrix.com\"},\"first_name\":\"Jeppe Jensen (102540855)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1709806\",\"wid\":\"6b00a5c3223410171fbdc25515650000\",\"descriptor\":\"Business Developer (Danish Speaking) - On-Site TY01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"539\",\"campaign_id\":\"154\",\"campaign_title\":\"Advisor I, Customer Service R1538642\",\"campaign_type\":\"job_application\",\"job_title\":\"Contact Officer voor een bekende Nederlandse bank (vestiging Jaggernath Lachmonstraat)\",\"street\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\",\"address\":\"SUR Paramaribo- Jaggernath Lachmonstraat 233\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo\",\"postal_code\":null,\"region\":null,\"country\":\"Suriname\",\"short_description\":\"Versterk het team bij Concentrix vandaag!\",\"long_description\":\"<h1><b>Over de functie<\/b><\/h1><h1><\/h1><h2><\/h2><p>Heb jij affiniteit met zowel het bankwezen als met klantcontact? Dan hebben we voor jou een interessant project!<br \/><b>CONCENTRIX <\/b>Suriname is op zoek naar fulltime Contact Officers oftewel klantadviseurs, voor een bekende Nederlandse bank. Je dient de bank zo goed mogelijk te representeren door middel van excellente <b><u>telefonische klantenservice<\/u><\/b> te verlenen.<br \/>\u00a0<\/p><p>Als Contact Officer ben je binnen jouw aandachtsgebied het aanspreekpunt voor onze klant. Je helpt klanten door vragen te beantwoorden, informatie te verstrekken of klachten te behandelen. Je zorgt daarbij voor een juiste inventarisatie en blijft in contact met de klant. Door jouw up-to-date kennis<\/p><p>kun je feilloos inspelen op ontwikkelingen in de markt of media. Zonodig schakel je de expertise in van andere afdelingen. Je signaleert knelpunten en draagt verbeterpunten aan. Mogelijk ben je ook<\/p><p>betrokken bij het realiseren van de oplossing. Als Contact Officer ben je op de hoogte van de digitale afzetkanalen en stimuleer je het gebruik hiervan. Jouw service is excellent en verrassend. Jij maakt van elke klant een echte Ambassadeur.<\/p><h2><\/h2><p><\/p><h1><b>Functie eisen<\/b><\/h1><ul><li><p>Minimale leeftijd van 18 jaar<\/p><\/li><li><p>Minimaal afgerond middelbare opleiding of daaraan gelijkgesteld<\/p><\/li><li><p>Bereid zijn een opleiding Wet op het financieel toezicht (WFT) te volgen<\/p><\/li><li><p>Bereid zijn de Bankier eed af te leggen<\/p><\/li><li><p>Goede beheersing van de Nederlandse- en Engelse taal<\/p><\/li><li><p>Goede sociale en communicatieve vaardigheden;<\/p><\/li><li><p>Je luistert goed en dringt snel door tot de kern;<\/p><\/li><li><p>Je hebt overtuigingskracht en weet verbinding te maken met elke klant;<\/p><\/li><li><p>Je bent vakbekwaam en gemotiveerd om op de hoogte te blijven van de nieuwste ontwikkelingen binnen jouw aandachtsgebied;<\/p><\/li><li><p>Je weet dat je werk risico\u2019s meebrengt voor het imago van de bank en handelt daarom zorgvuldig en integer;<\/p><\/li><li><p>Uitstekende computervaardigheden;<\/p><\/li><li><p>Goede typvaardigheden (minimaal 180 APM, minimaal 95% foutloos)<\/p><\/li><li><p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld;<\/p><\/li><li><p>Je bent een echte multitasker en zet graag een stapje extra voor de klanten;<\/p><\/li><li><p>Klantgericht, resultaatgericht en stressbestendig;<\/p><\/li><li><p><b>Je kunt een bewijs van goed gedrag overleggen <i>(strookje van aanvraag is alvast voldoende bij indiensttreding)<\/i><\/b><i>;<\/i><\/p><\/li><li><p>Beschikken over eigen vervoer of eigen vervoersregeling;<\/p><\/li><\/ul><h2><\/h2><h2><\/h2><p><\/p><h1><b>Werktijden<\/b><\/h1><ul><li><p>Eerst drie weken WFT-training van maandag t\/m vrijdag van 07:00 tot 14:30uur<\/p><\/li><li><p>Daarna een week basistraining van maandag t\/m vrijdag van 07:00 tot 14:30uur<\/p><\/li><li><p>En vervolgens twee weken producttraining van maandag t\/m vrijdag van 07:00 tot 15:30uur<\/p><\/li><li><p>Na de training zul je 40uren per week ingeroosterd worden binnen de openingstijden van maandag t\/m vrijdag tussen 04:00 AM en 12:30 PM <i>(wanneer de wintertijd in oktober 2025 ingaat in Nederland, zullen de openingstijden aangepast worden naar 05:00 tot 13:30PM).<\/i><\/p><\/li><\/ul><h2><\/h2><h2><\/h2><p><\/p><h1><b><span>Wat <\/span><\/b><b>wij bieden<\/b><\/h1><ul><li><p>Een prettige, informele en leerzame werkomgeving;<\/p><\/li><li><p>Een full-time basistraining, WFT-training en een producttraining <i>(betaald training)<\/i>;<\/p><\/li><li><p>Na het behalen van de WFT-training ontvang jij een certificaat hiervoor;<\/p><\/li><li><p>Doorlopend coaching;<\/p><\/li><li><p>Een goed salaris in EURO (uitbetaling naar keuze in SRD of EURO)<\/p><\/li><li><p>Loyaliteitsbonus<\/p><\/li><li><p>Vervoerstoelage op basis van gewerkte uren<\/p><\/li><li><p>Heb je reeds minimaal 6 maanden contactcenter ervaring? Dan wordt dit beloond met een hoger startloon;<\/p><\/li><li><p>Doorgroeimogelijkheden;<\/p><\/li><li><p>Referral bonus (als jij andere geschikte kandidaten aanbeveelt die indienst treden)<\/p><\/li><li><p>Loyaliteitsbonus (bij 3, 6 en 12 maanden indienst. Na een jaar ontvang je elke 6 maanden een loyaliteitsbonus)<\/p><\/li><li><p>Volledige betaling van de ziektekostenverzekering<\/p><\/li><\/ul><h2><\/h2><h1><\/h1><p><\/p><h1><b>Solliciteren<\/b><\/h1><p>Spreekt het bovenstaande je aan?<\/p><p>Klik dan gauw op <b>&#34;apply now&#34;<\/b> en volg de verdere stappen om jouw sollicitatie in te dienen.<\/p><p>Lukt het niet via de website te solliciteren? stuur dan een mail naar <a href=\\\"mailto:recruitment.sr&#64;concentrix.com\\\" target=\\\"_blank\\\">recruitment.sr&#64;concentrix.com<\/a>\u00a0<\/p><p><\/p><p><\/p><p><\/p><p><\/p><h2><\/h2><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p><span>De bovenstaande uitspraken zijn bedoeld om de algemene aard en het niveau van het werk te beschrijven dat wordt uitgevoerd door de mensen die voor deze functie zijn toegewezen. Ze zijn niet bedoeld als een uitputtende lijst van alle verantwoordelijkheden, plichten en vaardigheden die vereist zijn voor het personeel dat binnen deze functietitel werkt. Concentrix is \u200b\u200been werkgever die gelijke kansen biedt. Concentrix evalueert gewalificeerde kandidaten zonder rekening te houden met ras, huidskleur, religie, geslacht, nationale afkomst, leeftijd, seksuele geaardheid, gender identiteit of gender expressie, beschermde veteranenstatus, handicapstatus of enig ander wettelijk beschermd kenmerk.<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1538642\",\"location\":\"Paramaribo, Paramaribo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T01:59:16.999+02:00\",\"created_at\":\"2026-03-27T00:55:12.961+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTQ?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1627\",\"campaign_id\":\"253\",\"campaign_title\":\"Advisor I, Customer Service R1701394\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German - speaking) On-site MA05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"Customer Service Representative in Barcelona (On-site)\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative in Barcelona (On-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a <b>Customer Service Representative <\/b>on our team, you will:\u00a0<\/p><p>- Act as the first point of contact for dealers and end users, handling phone and email inquiries in real time<\/p><p>- Troubleshoot technical issues and provide timely accurate resolutions<\/p><p>- Educate customers on product usage, updates, and best practices<\/p><p>- Create and manage support tickets to ensure proper tracking and resolution<\/p><p>- Collaborate with internal teams to resolve complex or escalated cases<\/p><p>- Maintain accurate customer records and documentation in internal systems<\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Are proficient or bilingual in German plus an advanced level of English\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<br \/>- 2 year experience in Customer service or Technical Support area<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0<\/p><p>- Full-time 39 hours\/week permanent contract<br \/>- Schedule: Monday to Friday 09:00 - 18:00<br \/>- Salary range 20,500 euros gross\/year &#43; up to 2,000 euros gross\/year in bonus\u00a0<br \/>- Central office location in Barcelona\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs, specialized courses\u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p>Concentrix is an equal opportunity employer\u00a0<\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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It\u2019s work you can feel proud of!<\/b><\/i><\/p><p>We\u2019re looking for passionate, caring &amp; experienced people to join our Inbound Sales team! We are offering a fantastic opportunity to work on behalf of one of the UK\u2019s biggest Telecommunications company!<\/p><ul><li>Excellent starting salary of<span>\u00a0<\/span><b>\u00a325,480<\/b><b> plus opportunity to earn Bonus which is uncapped!<\/b><\/li><li>Role is based <span>Adwick Park, Swinton, Rotherham S63 5NA<\/span><\/li><li><b>Rotational Shift pattern.<\/b><span>\u00a0<\/span>You will work 40 hrs per week between the hours of 8am-10.15pm Monday - Sunday<\/li><li><\/li><\/ul><p>As an<span>\u00a0<\/span><b>Inbound Sales Advisor,<\/b><span>\u00a0<\/span>You will be taking inbound calls from customers who are currently within the last 6 months of their contracts. 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Discover why over 550,000 game-changers around the globe call Concentrix their\u201cemployer of choice.\u201d Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p><p><br \/><b><span>Eligibility to work<\/span><\/b><\/p><p><br \/><span>In accordance with South African law, only applicants who are legally authorised to work in the SA will be considered for this position and the appointment will be made in line with the company\u2019s EE Plan.<\/span><\/p><p><\/p><p><b><span>Disclaimer\u00a0\u00a0 <\/span><\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p>Concentrix is an equal opportunity employer. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<div><div><div><p>We are an International Outsourcing Group, managing outsourced IT and sales services, bringing together world-class resources and expertise to help create valuable relationships between our clients, their customers and their employees.<\/p><p><\/p><\/div><p>Are you willing to get a strong experience in the inside sales? Do you have the interest in IT and you would like to be a part of a dynamic and multinational team in Prague?<span>\u00a0<\/span><b>Then apply today!<\/b><span>\u00a0<\/span>We are providing outsourced inside sales services to market leader IT vendors and constantly looking for talents from multiple countries.<\/p><p><\/p><p>We are looking for an ambitious, enthusiastic professional to fill the<span>\u00a0<\/span><b>position of ISR (Inside Sales Representative) with Polish language.<\/b><span>\u00a0<\/span>This is an excellent opportunity for individuals seeking B2B sales career within the global player in the IT Industry with the possibility of personal development that could set a great start for your career. Working closely with business partners and the diverse team on site will make your daily work more interesting without the boring routine.<\/p><p><\/p><h2>Responsibilities<b>:<\/b><\/h2><ul><li>Assigned customer portfolio to manage and drive their purchasing via consultative selling<\/li><li>Proactively do calling to all assigned existing customers and new prospective clients (hunting) and generating pipeline and incremental business on both<\/li><li>Providing an accurate forecast for the open and closed pipeline, and cooperating with other functions (Pre-Sales, Management, Pricing, Partner Managers, Filed Sales) to ensure smooth flow of the Business<\/li><\/ul><p><\/p><h2><b>Requirements:<\/b><\/h2><ul><li>Previous<b><span>\u00a0<\/span>B2B sales experience<\/b><\/li><li>Proven track of records in KPIs and Sales Achievements<\/li><li>A winning attitude and competitive nature<\/li><li>Strong in communication and proactive approach to customers<\/li><li>Ability to set priorities based on the customer, Quota and KPI objectives<\/li><li>Ability to work under stress, handle unique situations and work in the team<\/li><li>Basic IT knowledge and orientation on IT market<\/li><li>Native POLISH language and strong English both in oral and written form<\/li><\/ul><p><\/p><h2>We offer<\/h2><ul><li>Meal vouchers<\/li><li>Benefit card<\/li><li>Tasty coffee&amp;tea<\/li><li>Fresh fruit and refreshments in the workplace<\/li><li>Multisport card<\/li><li>Daily use of foreign languages, especially English<\/li><li>Great referral bonus<\/li><li>Game corners, relaxation zones and terraces (for smokers and non-smokers), fully equipped kitchenettes<\/li><li>Around the building, there are plenty of restaurants that are also vegan-friendly<\/li><li>A team that is fair and human at all times, including corporate governance<\/li><li>Close to public transport (Metro Bud\u011bjovick\u00e1)<\/li><li>Fitness center and park nearby<\/li><li>Opportunity to develop a career within a multinational environment<\/li><\/ul><\/div><\/div>\",\"ats_external_id\":\"R1705633\",\"location\":\"Prague\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-05T16:40:59.909+02:00\",\"created_at\":\"2026-03-26T21:30:51.517+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDU?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"12\",\"campaign_id\":\"407\",\"campaign_title\":\" Advisor I, Customer Service - Bilingual R1704856\",\"campaign_type\":\"job_application\",\"job_title\":\"SP - New - Atendimento ao cliente receptivo Multiskill - Ensino m\u00e9dio\",\"street\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"address\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"01156\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"\",\"long_description\":\"<p><b>SP - Atendimento ao cliente receptivo Multiskill - Ensino m\u00e9dio<\/b><\/p><p><b>Tipo de trabalho: Regime contrata\u00e7\u00e3o CLT<\/b><\/p><p><b>Localiza\u00e7\u00e3o: <span class=\\\"emphasis\\\">S\u00e3o Paulo \u2013 SP<\/span><\/b><\/p><p><\/p><p><b>O QUE TEM PARA VOC\u00ca?<\/b><\/p><p>\u2022 Uma organiza\u00e7\u00e3o global diversificada cheia de pessoas inteligentes e amig\u00e1veis para trocar ideias, aprender e crescer com<\/p><p>\u2022 Oportunidades de carreira infinitas e caminhos claros para o desenvolvimento de carreira<\/p><p>\u2022 Um sal\u00e1rio competitivo<\/p><p>\u2022 Vantagens e benef\u00edcios inclusivos<\/p><p>\u2022 Opera\u00e7\u00f5es com turnos dispon\u00edveis 24 horas<\/p><p>\u2022 Escala de trabalho 6x1<\/p><p><\/p><p><b>O QUE VOC\u00ca QUER \u00c9 IMPORTANTE PARA N\u00d3S<\/b><\/p><p>Pense em fazer uma lista de verifica\u00e7\u00e3o de todas as coisas que fariam voc\u00ea se sentir bem no trabalho. Sua lista de verifica\u00e7\u00e3o encontrou um grupo diversificado de novas pessoas com a mesma opini\u00e3o? Que tal ser reconhecido e recompensado por fazer grandes coisas? Talvez voc\u00ea tenha imaginado um lugar onde pudesse ter todas essas coisas e fazer a diferen\u00e7a positiva no dia das pessoas. Se sim, a Concentrix \u00e9 um \u00f3timo lugar para voc\u00ea. Todos os dias, espalhamos positividade na vida de outras pessoas por meio de intera\u00e7\u00f5es compassivas com os clientes e solu\u00e7\u00e3o genu\u00edna de problemas com um toque humano. Fazer o bem para as pessoas est\u00e3o em nosso DNA porque acreditamos que o desejo de ser tratado com carinho e respeito \u00e9 parte universal da experi\u00eancia humana. Essa filosofia orienta tudo o que fazemos e cria a estrutura de como tratamos nossos clientes e nossa equipe.<\/p><p>N\u00e3o importa sua forma\u00e7\u00e3o ou anos de experi\u00eancia, iniciar ou estabelecer sua carreira pode parecer desafiador, mas muitas vezes a resposta \u00e9 muito mais<\/p><p>simples do que voc\u00ea pensa. Estamos \u00e0 procura de especialistas em atendimento ao cliente. Esta fun\u00e7\u00e3o \u00e9 a oportunidade perfeita para quem est\u00e1 considerando uma carreira em atendimento ao cliente.<\/p><p><\/p><p><b>O QUE VOC\u00ca TRARIA PARA NOSSA EQUIPE?<\/b><\/p><p>Sua paix\u00e3o por fazer o bem para outras pessoas o ajudar\u00e1 a se relacionar com seus clientes e sua equipe. Voc\u00ea ouvir\u00e1 ativamente e solucionar\u00e1 problemas para fornecer uma \u00f3tima experi\u00eancia aos clientes nacionais e internacionais LATAM. Sua aten\u00e7\u00e3o aos detalhes, capacidade de pensar fora da caixa, excelente comunica\u00e7\u00e3o e paix\u00e3o o ajudar\u00e3o a se destacar nessa fun\u00e7\u00e3o.<\/p><p><\/p><p><b>PARA FAZER PARTE DA NOSSA EQUIPE:<\/b><\/p><p><span class=\\\"emphasis\\\">\u00b7 Ensino m\u00e9dio completo;<\/span><\/p><p><span class=\\\"emphasis\\\">\u00b7 Idade m\u00ednima 18 anos;<\/span><\/p><p><span class=\\\"emphasis\\\">\u00b7 Habilidade com Tecnologia.<\/span><\/p><p><\/p><p><b>CHAME DE CASA:<\/b><\/p><p>Se voc\u00ea est\u00e1 sorrindo agora e este parece ser o pr\u00f3ximo passo perfeito em sua carreira, queremos ouvir de voc\u00ea! Inscreva-se hoje e descubra por que mais de 290.000 pessoas em todo o mundo escolhem chamar a Concentrix de lar.<\/p><p>A Concentrix \u00e9 uma premiada empresa global de solu\u00e7\u00f5es CX que cria experi\u00eancias incr\u00edveis para as melhores marcas do mundo e seus clientes. Somos uma equipe de inovadores ambiciosos, que assumem riscos e mudam o jogo: o tipo de pessoa que prospera na solu\u00e7\u00e3o de problemas complexos.<\/p><p>Todos os candidatos qualificados ser\u00e3o considerados para o emprego, independentemente de ra\u00e7a, cor, religi\u00e3o, sexo, orienta\u00e7\u00e3o sexual, identidade de g\u00eanero, nacionalidade, defici\u00eancia ou status de veterano protegido.<\/p><p><\/p><p><b>Saber mais:<\/b><\/p><p><b>Concentra\u00e7\u00e3o no Facebook | Concentrix no Instagram | www.concentrix.com<\/b><\/p><p><\/p><p><i>As declara\u00e7\u00f5es acima destinam-se a descrever a natureza geral e o n\u00edvel de trabalho realizado por indiv\u00edduos designados para esta posi\u00e7\u00e3o. Estes n\u00e3o pretendem ser uma lista abrangente de todas as responsabilidades, deveres, habilidades ou condi\u00e7\u00f5es de trabalho.<\/i><\/p>\",\"ats_external_id\":\"R1704856\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T20:59:10.894-03:00\",\"created_at\":\"2026-03-26T20:37:17.670-03:00\",\"latitude\":\"-14.235004\",\"longitude\":\"-51.92528\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDc?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"organization_reference_id\":\"ICNBR\"},\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"01156\",\"primary_location\":{\"id\":\"BR-SAO-TAGIP-01\",\"wid\":\"129ccf8cfbba01471cd475bf980f0a3a\",\"descriptor\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"murilo.sousa@concentrix.com\"},\"first_name\":\"Sousa, Murilo\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102233183\",\"wid\":\"fd46b33b9ba41010eb974820aae20000\",\"descriptor\":\"Murilo Sousa (102233183)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359695\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/SP---New---Atendimento-ao-cliente-receptivo-Multiskill---Ensino-mdio_R1704856\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/SP---New---Atendimento-ao-cliente-receptivo-Multiskill---Ensino-mdio_R1704856\/apply\",\"job_requisition_id\":\"R1704856\"}],\"organizations\":[{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNBR\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"luana.nascimento@concentrix.com\"},\"first_name\":\"Luana Nascimento (40494200)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1704856\",\"wid\":\"17388722f2581011059c1627d1e60000\",\"descriptor\":\"SP - New - Atendimento ao cliente receptivo Multiskill - Ensino m\u00e9dio\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"13\",\"campaign_id\":\"401\",\"campaign_title\":\" Advisor I, Customer Service R1645311\",\"campaign_type\":\"job_application\",\"job_title\":\"ESPECIALISTA DE ATENDIMENTO AO CLIENTE | REDE SOCIAL | FORTALEZA\",\"street\":\"BRA Fortaleza - Rua Goncalves Ledo\",\"address\":\"BRA Fortaleza - Rua Goncalves Ledo\",\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"postal_code\":\"60110-260\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"Junte-se a n\u00f3s para garantir um atendimento de excel\u00eancia aos nossos clientes, atendendo via voz, chat e e-mail, e ajude a criar uma experi\u00eancia incr\u00edvel para cada cliente.\",\"long_description\":\"<p><span>Junte-se a n\u00f3s para garantir um atendimento de excel\u00eancia aos nossos clientes, atendendo via voz, chat e e-mail, e ajude a criar uma experi\u00eancia incr\u00edvel para cada cliente.<\/span><br \/><br \/><span>Benef\u00edcios e jornada:<\/span><br \/><br \/><span>\u2022 Remunera\u00e7\u00e3o Atrativa;<\/span><br \/><span>\u2022 Diversas escalas dispon\u00edveis!<\/span><br \/><span>\u2022 Diversos hor\u00e1rios dispon\u00edveis para se encaixar na sua rotina.<\/span><br \/><span>\u2022 Local de Trabalho: Concentrix FTZ - Rua Gon\u00e7alves L\u00eado, 777 - Centro, Fortaleza;<\/span><br \/><span>\u2022 Vagas 100% Presenciais;<\/span><br \/><span>\u2022 Treinamento Remunerado.<br \/>\u2022 Os detalhes ser\u00e3o enviados ap\u00f3s a conclus\u00e3o do teste, junto com sua entrevista! &#x1f601;<\/span><br \/><br \/><span>Seja um #Game-Changer em uma multinacional acolhedora e diversa, que coloca seus colaboradores em primeiro lugar! Aqui, as oportunidades de crescimento s\u00e3o reais. Ap\u00f3s completar 3 meses conosco, voc\u00ea poder\u00e1 se candidatar a vagas de n\u00edvel superior ao seu cargo atual ou explorar posi\u00e7\u00f5es em \u00e1reas administrativas. Al\u00e9m disso, oferecemos um pacote de benef\u00edcios que vai al\u00e9m do b\u00e1sico:<\/span><br \/><br \/><span>\u2022 VA\/VR<\/span><br \/><span>\u2022 Seguro de vida<\/span><br \/><span>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica para cuidar da sua sa\u00fade<\/span><br \/><span>\u2022 Aux\u00edlio creche\/bab\u00e1 para apoiar sua fam\u00edlia<\/span><br \/><span>\u2022 Parcerias com at\u00e9 50% de desconto em faculdades e at\u00e9 80% em escolas de idiomas para impulsionar sua forma\u00e7\u00e3o<\/span><br \/><span>\u2022 Plano de Carreira, cres\u00e7a com a gente e conquiste novas oportunidades de desenvolvimento profissional!<\/span><br \/><span>\u2022 Programa de bem-estar para cuidar da sua qualidade de vida<\/span><br \/><span>\u2022 Ambientes disruptivos com salas de jogos, TV e muito mais<\/span><br \/><span>\u2022 E outros benef\u00edcios exclusivos para a sua cidade<\/span><br \/><br \/><br \/><span>Estamos em busca de pessoas comprometidas, atentas aos detalhes e apaixonadas por ajudar outras pessoas. Com seu talento em resolver problemas e comunica\u00e7\u00e3o, voc\u00ea far\u00e1 a diferen\u00e7a para nossos clientes e para o time prestando um atendimento humanizado atrav\u00e9s do Chat, E-mail e\/ou Voz.<\/span><br \/><br \/><span>O que voc\u00ea precisa para brilhar aqui:<\/span><br \/><br \/><span>\u2022 Ensino m\u00e9dio completo.<\/span><br \/><span>\u2022 Experi\u00eancia em atendimento multicanal (voz, chat e e-mail).<\/span><br \/><span>\u2022 Familiaridade com tecnologia: boa digita\u00e7\u00e3o e habilidade com sistemas simult\u00e2neos.<\/span><br \/><span>\u2022 Compromisso com atendimento humanizado - tratamos nossos clientes como gostar\u00edamos de ser tratados!<\/span><br \/><br \/><br \/><span>Nosso processo seletivo:<\/span><br \/><br \/><span>\u2022 Inscri\u00e7\u00e3o<\/span><br \/><span>\u2022 Provas (essenciais para seguir no processo)<\/span><br \/><span>\u2022 Entrevista<\/span><br \/><span>\u2022 Fase final<\/span><br \/><br \/><span>Venha fazer parte de algo especial. Queremos ver voc\u00ea crescer com a gente!<\/span><\/p>\",\"ats_external_id\":\"R1645311\",\"location\":\"Fortaleza, Cear\u00e1\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T20:59:07.694-03:00\",\"created_at\":\"2026-03-26T20:37:15.374-03:00\",\"latitude\":\"-14.235004\",\"longitude\":\"-51.92528\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDE?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"60110-260\",\"primary_location\":{\"id\":\"BR-CEA-LEDOS-01\",\"wid\":\"740544c0a47f016cf30824771f115955\",\"descriptor\":\"BRA Fortaleza - Rua Goncalves Ledo\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"murilo.sousa@concentrix.com\"},\"first_name\":\"Sousa, Murilo\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102233183\",\"wid\":\"fd46b33b9ba41010eb974820aae20000\",\"descriptor\":\"Murilo Sousa (102233183)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-329982\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/ESPECIALISTA-DE-ATENDIMENTO-AO-CLIENTE---REDE-SOCIAL---FORTALEZA_R1645311\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/ESPECIALISTA-DE-ATENDIMENTO-AO-CLIENTE---REDE-SOCIAL---FORTALEZA_R1645311\/apply\",\"job_requisition_id\":\"R1645311\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"melissa.machado1@concentrix.com\"},\"first_name\":\"Melissa Machado (102859434)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1645311\",\"wid\":\"60750e8f4a75101874b6de2354de0000\",\"descriptor\":\"ESPECIALISTA DE ATENDIMENTO AO CLIENTE | REDE SOCIAL | FORTALEZA\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"121\",\"campaign_id\":\"111\",\"campaign_title\":\"Advisor I, Customer Service R1664363\",\"campaign_type\":\"job_application\",\"job_title\":\"San Isidro ATC EN\",\"street\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"address\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"city\":\"San Isidro\",\"state\":\"Lima\",\"postal_code\":\"1000\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities<\/h2><p>\u2022 Achieve specific sales targets and maximizing sale opportunities on each and every call<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Use script and\/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of products, pricing, promotions, and procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and sales performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Answer billing questions by talking through components of customer accounts<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of sales experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong communication and negotiation skills required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Basic computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast paced environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p>\u00a0\u00a0\u00a0<\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 High school diploma with zero to six months of sales experience preferred\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1664363\",\"location\":\"San Isidro, Lima\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-24T18:59:06.827-05:00\",\"created_at\":\"2026-03-26T18:27:22.286-05:00\",\"latitude\":\"-9.189967\",\"longitude\":\"-75.015152\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTE?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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1013\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"15039\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"El puesto de Asesor I de Ventas interact\u00faa con los clientes a trav\u00e9s de llamadas entrantes, salientes o por Internet con el fin de vender productos y servicios b\u00e1sicos. Este puesto es responsable de procesar pedidos y ventas de clientes, proporcionar\/recibir informaci\u00f3n, vender productos\/servicios a clientes y brindar soporte b\u00e1sico de servicio al cliente.\",\"long_description\":\"<p>Funciones esenciales\/responsabilidades principales<\/p><p><br \/>\u2022 Lograr objetivos de ventas espec\u00edficos y maximizar las oportunidades de venta en todas y cada una de las llamadas<\/p><p>\u2022 Utilizar t\u00e9cnicas de sondeo y\/o guiones para determinar las necesidades del cliente y ofrecer el producto o servicio m\u00e1s adecuado para abordar sus necesidades<\/p><p>\u2022 Mantener un amplio conocimiento de los productos, precios, promociones y procedimientos<\/p><p>\u2022 Garantizar que el servicio prestado a nuestros clientes cumpla con los objetivos de ventas contractuales y otros indicadores clave de rendimiento (KPI)<\/p><p>\u2022 Saludar a los clientes de manera cort\u00e9s, amistosa y profesional utilizando los procedimientos acordados<\/p><p>\u2022 Escuchar atentamente las necesidades e inquietudes del cliente; demostrar empat\u00eda mientras se maximiza la oportunidad de construir una relaci\u00f3n con el cliente<\/p><p>\u2022 Aclarar los requisitos del cliente; sondear para comprender, usar herramientas y recursos para brindar una resoluci\u00f3n adecuada al cliente<\/p><p>\u2022 Preparar un trabajo completo y preciso, incluida la anotaci\u00f3n adecuada de las cuentas seg\u00fan sea necesario<\/p><p>\u2022 Participar en actividades dise\u00f1adas para mejorar la satisfacci\u00f3n del cliente y el rendimiento de ventas<\/p><p>\u2022 Responder preguntas de facturaci\u00f3n hablando sobre los componentes de las cuentas de los clientes<\/p><p>Perfil del candidato<br \/>\u2022 Se prefiere diploma de escuela secundaria con tres a seis meses de experiencia en ventas<\/p><p>\u2022 Cort\u00e9s con una fuerte orientaci\u00f3n al servicio al cliente<\/p><p>\u2022 Se requieren fuertes habilidades de comunicaci\u00f3n y negociaci\u00f3n<\/p><p>\u2022 Capacidad para comunicarse de manera efectiva, tanto escrita como verbal<\/p><p>\u2022 Habilidad para realizar m\u00faltiples tareas; incluida la capacidad de ser flexible y adaptarse r\u00e1pidamente a los cambios<\/p><p>\u2022 Habilidades b\u00e1sicas de navegaci\u00f3n inform\u00e1tica y conocimiento de PC<\/p><p>\u2022 Tolerancia al trabajo repetitivo en un entorno de ritmo r\u00e1pido<\/p><p>\u2022 Capacidad para trabajar como miembro de un equipo, as\u00ed como de forma independiente<\/p><p>\u2022 Confiable con atenci\u00f3n competente a los detalles<\/p><p>\u2022 Demostrar paciencia en todas las situaciones de contacto con el cliente; incluido el mantenimiento de un tono y modales agradables y profesionales<\/p><p>\u2022 Capaz de rotar turnos, seg\u00fan sea necesario<\/p><p>\u2022 Seg\u00fan la ubicaci\u00f3n y\/o el programa, es posible que se requiera experiencia\/habilidades adicionales<\/p><p><\/p><p>*Los requisitos del trabajo pueden variar seg\u00fan el pa\u00eds y no contravendr\u00e1n ninguna ley local<\/p><p><\/p><p>Funci\u00f3n del marco profesional<\/p><p><\/p><p>Tiene el conjunto de habilidades b\u00e1sicas requeridas por el programa para realizar tareas de rutina dentro de procesos simples, pero carece de conocimiento espec\u00edfico del programa\/producto. Trabaja con supervisi\u00f3n cercana y procedimientos claramente definidos. Empieza a demostrar familiaridad con la terminolog\u00eda del cliente, los est\u00e1ndares operativos y los procedimientos. Principiante sin niveles de desempe\u00f1o m\u00e9trico sostenidos.<\/p><p><\/p><p>Informaci\u00f3n geogr\u00e1fica complementaria<\/p><p><br \/>EL RECLUTADOR INGRESE EL IDIOMA CORRESPONDIENTE:<\/p><p><\/p><p>ALEMANIA: esta descripci\u00f3n del puesto no se aplica a los empleados en Alemania.<\/p><p><\/p><p>REINO UNIDO: EXCLUYA LA INFORMACI\u00d3N DE LA ESCUELA SECUNDARIA EN LA SECCI\u00d3N DEL PERFIL DEL CANDIDATO<\/p><p><\/p><p>FILIPINAS<\/p><p>\u2022 M\u00ednimo de dos a\u00f1os de educaci\u00f3n universitaria. No se requiere experiencia previa en centros de llamadas<\/p><p>\u2022 Capacidad para pensar con claridad y poder explicar problemas simples de manera efectiva, tanto por escrito como verbalmente<\/p><p><\/p><p>INDIA<\/p><p>\u2022 Se prefiere diploma de escuela secundaria con cero a seis meses de experiencia en ventas<\/p><p>\u2022 Capacidad para comunicarse de manera efectiva, tanto por escrito como verbalmente<\/p><p>\u2022 Escuchar atentamente las necesidades e inquietudes de los clientes; demostrar empat\u00eda<\/p><p>\u2022 Aclarar los requisitos del cliente; investigar y confirmar la comprensi\u00f3n de los requisitos o el problema<\/p><p>\u2022 Confirmar la comprensi\u00f3n del cliente de la soluci\u00f3n y proporcionar educaci\u00f3n adicional al cliente seg\u00fan sea necesario<\/p><p>\u2022 Capacidad de aprender, incluidas s\u00f3lidas habilidades para la resoluci\u00f3n de problemas<\/p><p>\u2022 Demostrar s\u00f3lidas habilidades de investigaci\u00f3n y resoluci\u00f3n de problemas<\/p><p>\u2022 Debe ser capaz de manejar consultas complejas<\/p><p>\u2022 Debe ser capaz de resolver las consultas de los clientes de forma independiente<\/p><p><\/p><p>Descargo de responsabilidad<\/p><p><br \/>Las declaraciones anteriores tienen como objetivo describir la naturaleza general y el nivel de trabajo que realizan las personas asignadas a este trabajo. No pretenden ser una lista exhaustiva de todas las responsabilidades, deberes y habilidades requeridas del personal que trabaja dentro de este puesto.<\/p><p>Concentrix es un empleador con igualdad de oportunidades. Concentrix eval\u00faa a los solicitantes calificados sin tener en cuenta la raza, el color, la religi\u00f3n, el g\u00e9nero, el origen nacional, la edad, la orientaci\u00f3n sexual, la identidad o expresi\u00f3n de g\u00e9nero, el estado de veterano protegido, el estado de discapacidad o cualquier otra caracter\u00edstica protegida legalmente.<\/p>\",\"ats_external_id\":\"R1550877\",\"location\":\"Lima, Lima\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T18:59:09.721-05:00\",\"created_at\":\"2026-03-26T18:27:21.338-05:00\",\"latitude\":\"-9.189967\",\"longitude\":\"-75.015152\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDc?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lima\",\"state\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"postal_code\":\"15039\",\"primary_location\":{\"id\":\"PE-LIM-CHACA-01\",\"wid\":\"dbc9f0a81910101d479edcb1d5340000\",\"descriptor\":\"PER Lima - Av Primavera 1013\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"scarlet.alva@concentrix.com\"},\"first_name\":\"Alva Trujillo, Scarlet\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102600330\",\"wid\":\"da7d7d2449a21010318a84ee26350002\",\"descriptor\":\"Cesar Gamio Venegas 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(103075791)\"},{\"id\":\"102600092\",\"wid\":\"da7d7d2449a210103197c49791d30001\",\"descriptor\":\"Ana Gonzales Flores (102600092)\"},{\"id\":\"103456706\",\"wid\":\"e62c362a2ce6103d30e14e51b7bb0000\",\"descriptor\":\"Gabriela Chumbiauca Meza (103456706)\"},{\"id\":\"103446881\",\"wid\":\"6ee05b5590041039877e54695a1a0000\",\"descriptor\":\"Claudia Guerrero Trujillo (103446881)\"},{\"id\":\"103160746\",\"wid\":\"7e8bf299ebcc102100a72934703d0000\",\"descriptor\":\"Gianella Sof\u00eda Romero Velarde (103160746)\"},{\"id\":\"103418041\",\"wid\":\"fedde5c1af281030200ca41a1dc10000\",\"descriptor\":\"Vivian Scarlett Segura Esquivel (103418041)\"},{\"id\":\"103468349\",\"wid\":\"97d317aa4de710015abede8f6dc20000\",\"descriptor\":\"Rita Inga Rodenas (103468349)\"},{\"id\":\"102600247\",\"wid\":\"da7d7d2449a21010318ef202e34a0001\",\"descriptor\":\"Alexis Ocampo Perez (102600247)\"},{\"id\":\"103444419\",\"wid\":\"92bc49290dc71038e5fae4c555020000\",\"descriptor\":\"David Sau\u00f1i Pimentel 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Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-285475\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Av-Primavera-1013\/ASESOR-TELEFNICO-DE-ATENCIN-AL-CLIENTE-BILINGE_R1550877\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Av-Primavera-1013\/ASESOR-TELEFNICO-DE-ATENCIN-AL-CLIENTE-BILINGE_R1550877\/apply\",\"job_requisition_id\":\"R1550877\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rebeca.mendoza@concentrix.com\"},\"first_name\":\"Rebeca Mendoza Zapata (102601065)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1550877\",\"wid\":\"6c60f410ca4a1007373921e79c5b0000\",\"descriptor\":\"ASESOR TELEF\u00d3NICO DE ATENCI\u00d3N AL CLIENTE BILING\u00dcE\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-peru\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"47\",\"campaign_id\":\"302\",\"campaign_title\":\"Advisor I, Blended Support R1707978\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service-Pavas-Advance Eng\",\"street\":\"CRI San Jose - Jacks\",\"address\":\"CRI San Jose - Jacks\",\"city\":\"Pavas\",\"state\":\"San Jose\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"The Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1707978\",\"location\":\"Pavas, San Jose\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T17:59:23.671-06:00\",\"created_at\":\"2026-03-26T17:57:00.047-06:00\",\"latitude\":\"9.748916999999999\",\"longitude\":\"-83.753428\",\"landing_page_url\":\"https:\/\/concentrix-costarica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDI?\",\"apply_url\":\"https:\/\/concentrix-costarica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Pavas\",\"state\":\"San Jose\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":null,\"primary_location\":{\"id\":\"CR-SAN-USEMB-01\",\"wid\":\"740544c0a47f01f539db9f8e1f113163\",\"descriptor\":\"CRI San Jose - Jacks\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"karen.riverairigoyen@concentrix.com\"},\"first_name\":\"Rivera Irigoyen, Karen Eloisa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101007805\",\"wid\":\"650241275f72100c45d3fc6b65a392c1\",\"descriptor\":\"Karen Rivera Irigoyen (101007805)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0558\",\"descriptor\":\"Advisor I, Blended Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361232\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---Jacks\/Customer-Service-Pavas-Advance-Eng_R1707978\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---Jacks\/Customer-Service-Pavas-Advance-Eng_R1707978\/apply\",\"job_requisition_id\":\"R1707978\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"diego.castillo1@concentrix.com\"},\"first_name\":\"Diego Castillo Brenes (920068)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1707978\",\"wid\":\"09ef53328614101507c3b5e86d3b0000\",\"descriptor\":\"Customer Service-Pavas-Advance Eng\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-costarica\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"163\",\"campaign_id\":\"618\",\"campaign_title\":\"Mondelez\/ English \/ Fulfillment\",\"campaign_type\":\"job_application\",\"job_title\":\"Office Advisor with English\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Fantastic opportunities working with the world's leading snack brand!<\/p>\\n<p>Concentrix collaborates with the world&rsquo;s leading snack manufacturer, which holds leading market shares in every category in which it competes, and maintains the No. 1 position globally in biscuits, chocolate, and candy. You will be the first point of contact, taking calls, responding to emails, and addressing web enquiries from consumers. You will have your customer service radar switched on and be ready to showcase your excellent communication skills, providing each customer with a professional and detailed response. In this role, you will provide support for a variety of brands and be required to remain knowledgeable on all brands and products, as well as maintain up-to-date knowledge on all the processes to support our consumers<br \/>&nbsp;<\/p>\\n<p><strong>Want your weekends free? Not a problem!<\/strong><br \/><strong>Our lines are open 9:00 am-6:00 pm Monday to Friday to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong>What do you need?<\/strong><\/p>\\n<ul>\\n<li>You are fluent in English<\/li>\\n<li>You are experienced with MS Excel<\/li>\\n<li>Strong attention to details<\/li>\\n<li>You are customer service oriented<\/li>\\n<li>Have excellent interpersonal skills, self-confidence and are a strong team player<\/li>\\n<li>Have analytical and problem-solving skills<\/li>\\n<li>Ability to work from our office in Sofia<\/li>\\n<\/ul>\\n<p><strong>Your day-to-day role:<\/strong><\/p>\\n<ul>\\n<li>Receiving and processing consumer post and&nbsp;incoming stock<\/li>\\n<li>Arranging, packing and shipment of orders<\/li>\\n<li>Overseeing, reporting &amp; tracking inventory\/stock.<\/li>\\n<li>Undertake weekly and monthly billing and financials<\/li>\\n<li>Processing invoices<\/li>\\n<li>Providing accurate information and maintain detailed and in-depth checks<\/li>\\n<\/ul>\\n<ul>\\n<li>Ensuring that all deadlines are met consistently<\/li>\\n<\/ul>\\n<p><br \/><strong>What do we offer?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with working shifts between 9:00 a.m. &ndash; 18:00 p.m., Monday &ndash; Friday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Amafing office environement&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits include Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-618\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-19T02:59:05.718+03:00\",\"created_at\":\"2026-03-26T17:50:19.639+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTg?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"123\",\"campaign_id\":\"85\",\"campaign_title\":\"Advisor II, Technical Support R1550874\",\"campaign_type\":\"job_application\",\"job_title\":\"ATENCI\u00d3N AL CLIENTE SERVICIOS\u00a0EN\u00a0ESPA\u00d1OL\",\"street\":\"PER Lima - Av Primavera 1013\",\"address\":\"PER Lima - Av Primavera 1013\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"15039\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"El Asesor I, Posici\u00f3n de ventas interact\u00faa con los clientes a trav\u00e9s de llamadas entrantes, llamadas salientes o a trav\u00e9s de Internet con el fin de vender productos y servicios b\u00e1sicos. Esta posici\u00f3n es responsable de procesar pedidos y ventas de clientes, proporcionar \/ recibir informaci\u00f3n, vender productos \/ servicios de clientes, as\u00ed como proporcionar soporte b\u00e1sico de servicio al cliente.\",\"long_description\":\"<h2><span>Funciones Esenciales\/Responsabilidades Principales<\/span><br \/><span>\u2022 Lograr objetivos de ventas espec\u00edficos y maximizar las oportunidades de venta en todas y cada una de las llamadas<\/span><br \/><br \/><span>\u2022 Utilizar scripts y\/o t\u00e9cnicas de sondeo para determinar las necesidades del cliente y ofrecer el producto o servicio m\u00e1s adecuado para satisfacer sus necesidades<\/span><br \/><br \/><span>\u2022 Mantener un amplio conocimiento de productos, precios, promociones y procedimientos<\/span><\/h2><p>\u00a0\u00a0\u00a0<\/p><p><span>\u2022 Asegurar que el servicio entregado a nuestros clientes cumpla con los objetivos contractuales de ventas y otros indicadores clave de rendimiento (\u2018KPI\u2019)<\/span><br \/><br \/><span>\u2022 saludar\u00e1 a los clientes de una manera cort\u00e9s, amable y profesional utilizando los procedimientos acordados<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><p><span>\u2022 Escuche atentamente las necesidades y preocupaciones del cliente; Demuestre empat\u00eda mientras maximiza la oportunidad de construir una relaci\u00f3n con el cliente<\/span><br \/><br \/><span>\u2022 Aclarar los requisitos del cliente; Probar la comprensi\u00f3n, utilizar herramientas y recursos para proporcionar una resoluci\u00f3n adecuada al cliente<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><p><span>\u2022 Preparar un trabajo completo y preciso, incluyendo anotar adecuadamente las cuentas seg\u00fan sea necesario<\/span><br \/><br \/><span>\u2022 Participar en actividades dise\u00f1adas para mejorar la satisfacci\u00f3n del cliente y el rendimiento de ventas<\/span><br \/><br \/><span>\u2022 Responder preguntas de facturaci\u00f3n hablando a trav\u00e9s de los componentes de las cuentas de los clientes<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><h2><span>Perfil del candidato<\/span><br \/><span>\u2022 Diploma de escuela secundaria con tres a seis meses de experiencia en ventas Preferido<\/span><br \/><br \/><span>\u2022 Cort\u00e9s con fuerte orientaci\u00f3n al servicio al cliente<\/span><br \/><br \/><span>\u2022 Fuerte habilidades de comunicaci\u00f3n y negociaci\u00f3n requeridas<\/span><\/h2><p>\u00a0\u00a0\u00a0<\/p><p><span>\u2022 Capacidad para comunicarse eficazmente, tanto escrita como verbalmente<\/span><br \/><br \/><span>\u2022 Experto en multitarea; incluyendo la capacidad de ser flexible y adaptarse a los cambios r\u00e1pidamente<\/span><br \/><br \/><span>\u2022 Habilidades b\u00e1sicas de navegaci\u00f3n inform\u00e1tica y conocimiento de PC<\/span><br \/><br \/><span>\u2022 Tolerancia para el trabajo repetitivo en un entorno de ritmo r\u00e1pido<\/span><br \/><br \/><span>\u2022 Capacidad para trabajar como miembro del equipo, as\u00ed como de forma independiente<\/span><\/p><p><\/p><p><span>\u2022 Confiable con una atenci\u00f3n competente al detalle<\/span><br \/><br \/><span>\u2022 Demostrar paciencia en todas las situaciones de contacto con el cliente; incluyendo el mantenimiento de un tono y una manera agradable y profesional<\/span><br \/><br \/><span>\u2022 Capaz de rotar turnos, seg\u00fan sea necesario<\/span><br \/><br \/><span>\u2022 Basado en la ubicaci\u00f3n y \/ o el programa, experiencia \/ habilidades adicionales pueden ser requeridas<\/span><br \/><br \/><span>* Los requisitos de trabajo pueden variar seg\u00fan el pa\u00eds y no contravendr\u00e1n ninguna ley local<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><h2><span>Rol del Marco de Carrera<\/span><\/h2><p><\/p><p><span>El programa requiere un conjunto de habilidades b\u00e1sicas para realizar tareas rutinarias dentro de procesos simples pero carece de conocimiento espec\u00edfico del programa \/ producto. Trabaja con una supervisi\u00f3n cercana y procedimientos claramente definidos. Comienza a demostrar familiaridad con la terminolog\u00eda del cliente, los est\u00e1ndares operativos y los procedimientos.<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><h2><span>Informaci\u00f3n geogr\u00e1fica complementaria<\/span><\/h2><p><span>RECLUTADOR INTRODUZCA EL IDIOMA APLICABLE:<\/span><br \/><br \/><span>ALEMANIA - Esta descripci\u00f3n de trabajo no se aplica a los empleados en Alemania.<\/span><br \/><br \/><span>REINO UNIDO- EXCLUIR INFORMACI\u00d3N DE LA ESCUELA SECUNDARIA EN LA SECCI\u00d3N DE PERFIL DE CANDIDATOS<\/span><br \/><br \/><span>FILIPINAS<\/span><br \/><br \/><span>\u2022 M\u00ednimo de dos a\u00f1os de educaci\u00f3n universitaria. No se requiere experiencia previa en el centro de llamadas<\/span><br \/><br \/><span>\u2022 Capacidad de pensar con claridad y puede explicar cuestiones simples de manera efectiva, tanto escrita como verbalmente<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><p><span>INDIA<\/span><br \/><br \/><span>\u2022 Diploma de escuela secundaria con cero a seis meses de experiencia en ventas preferido<\/span><br \/><br \/><span>\u2022 Capacidad para comunicarse eficazmente, tanto escrita como verbalmente<\/span><br \/><br \/><span>\u2022 Escuchar atentamente las necesidades y preocupaciones del cliente; demostrar empat\u00eda<\/span><br \/><br \/><span>\u2022 aclarar los requisitos del cliente; investigar y confirmar la comprensi\u00f3n de los requisitos o problemas<\/span><\/p><p><span>\u2022 Confirmar la comprensi\u00f3n del cliente de la soluci\u00f3n y proporcionar educaci\u00f3n adicional al cliente seg\u00fan sea necesario<\/span><br \/><br \/><span>\u2022 Capacidad para aprender incluyendo fuertes habilidades de resoluci\u00f3n de problemas<\/span><br \/><br \/><span>\u2022 Demuestra fuertes habilidades de sondeo y resoluci\u00f3n de problemas<\/span><br \/><br \/><span>\u2022 deber\u00eda ser capaz de manejar consultas complejas<\/span><br \/><br \/><span>\u2022 deber\u00eda ser capaz de resolver las consultas de los clientes de forma independiente<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Descargo de Responsabilidad<\/h2><p><span>Las declaraciones anteriores tienen la intenci\u00f3n de describir la naturaleza general y el nivel de trabajo que realizan las personas asignadas a este trabajo. No pretenden ser una lista exhaustiva de todas las responsabilidades, deberes y habilidades requeridas del personal que trabaja dentro de este t\u00edtulo de trabajo.<\/span><\/p><p><\/p><p><span>Concentrix es un empleador de igualdad de oportunidades. Concentrix eval\u00faa a los solicitantes calificados sin distinci\u00f3n de raza, color, religi\u00f3n, g\u00e9nero, origen nacional, origen, sexo, origen nacional, etc. edad, orientaci\u00f3n sexual, identidad o expresi\u00f3n de g\u00e9nero, estatus de veterano protegido, estatus de discapacidad o cualquier otra caracter\u00edstica legalmente protegida.<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1550874\",\"location\":\"Lima, 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Concentrix!\",\"long_description\":\"<div>\\n<h2><strong>Chi &egrave; Concentrix<\/strong><\/h2>\\n<h3>Vivi il potere di una carriera rivoluzionaria<\/h3>\\n<p>Stai cercando il passo successivo? Siamo un leader globale nei servizi e nella tecnologia che supporta i brand del futuro. Aiutiamo i marchi pi&ugrave; noti che utilizzi ogni giorno a migliorare il loro business attraverso tecnologie e soluzioni integrate in oltre 70 paesi. E siamo orgogliosi di essere riconosciuti ogni anno con premi come <em>&ldquo;Great Place to Work&rdquo;, &ldquo;Migliore Azienda per lo Sviluppo della Carriera&rdquo;<\/em> e <em>&ldquo;Migliore Cultura Aziendale&rdquo;<\/em>.<\/p>\\n<p>Se vuoi crescere e lasciarti ispirare, come <strong>Operatore del Servizio Clienti in modalit&agrave; home office<\/strong>, entrerai a far parte di un team che supporta i marchi del futuro nei settori tecnologia, finanza, viaggi, moda, salute e molti altri.<\/p>\\n<hr \/>\\n<h2><strong>Cosa farai in questo ruolo<\/strong><\/h2>\\n<p>Come Operatore del Servizio Clienti nel nostro team, ti occuperai di:<\/p>\\n<ul>\\n<li>Analizzare le richieste e le aspettative dei clienti e rispondere in base alle loro esigenze e situazioni<\/li>\\n<li>Gestire le interazioni attraverso diversi canali (ad esempio voce, e-mail, social media o chat), garantendo un&rsquo;esperienza cliente coerente<\/li>\\n<li>Apprendere l&rsquo;uso di soluzioni software che migliorano la vita delle persone e sviluppare le tue competenze<\/li>\\n<li>Offrire ai clienti esperienze di marca migliori<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Le tue qualifiche<\/strong><\/h2>\\n<p>Concentrix &egrave; perfetta per te se:<\/p>\\n<ul>\\n<li>Hai un&rsquo;ottima conoscenza della lingua <strong>italiana<\/strong>, sia scritta che parlata<\/li>\\n<li>Sei proattivo\/a, altamente motivato\/a e orientato\/a alle soluzioni<\/li>\\n<li>Hai buone capacit&agrave; di gestione del tempo ed empatia<\/li>\\n<li>Possiedi competenze informatiche di base e interesse per la tecnologia (uso della tastiera a 10 dita o digitazione veloce)<\/li>\\n<li>Hai conoscenze tecniche nel campo dell&rsquo;elettronica di consumo<\/li>\\n<li>Sei disponibile a lavorare su turni e nei fine settimana<\/li>\\n<li>Possiedi almeno un diploma di scuola superiore o titolo equivalente<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Cosa offriamo<\/strong><\/h2>\\n<p>In questo ruolo offriamo benefici pensati per supportare il tuo stile di vita unico:<\/p>\\n<ul>\\n<li>Contratti a tempo indeterminato full-time o part-time (negoziabili in base all&rsquo;esperienza e alle esigenze dei clienti)<\/li>\\n<li>Retribuzione competitiva e bonus legati alle performance<\/li>\\n<li>Possibilit&agrave; di lavorare da casa (home office)<\/li>\\n<li>Bonus <em>&ldquo;porta un amico&rdquo;<\/em> (programma di referral)<\/li>\\n<li>Formazione completamente retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<li>Programmi di sviluppo della carriera, corsi speciali e lezioni di lingua<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Concentrix &egrave; un datore di lavoro che offre pari opportunit&agrave;<\/strong><\/h2>\\n<p>Siamo orgogliosamente un&rsquo;unica squadra, un&rsquo;unica azienda a livello globale. Ci impegniamo a garantire pari opportunit&agrave; di impiego per tutti i candidati e un ambiente di lavoro libero da discriminazioni e molestie. Tutte le nostre pratiche di assunzione si basano esclusivamente sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, indipendentemente da razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, stato familiare o genitoriale, nazionalit&agrave;, disabilit&agrave; o qualsiasi altra caratteristica tutelata dalle leggi nazionali vigenti.<\/p>\\n<hr \/>\\n<h2><strong>Idoneit&agrave; al lavoro<\/strong><\/h2>\\n<p>In conformit&agrave; con la legislazione turca, solo i candidati legalmente autorizzati a lavorare in <strong>Turchia<\/strong> saranno presi in considerazione per questa posizione.<\/p>\\n<\/div>\",\"ats_external_id\":\"TR-4354\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T02:59:18.586+03:00\",\"created_at\":\"2026-03-26T11:52:34.391+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzU0?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzU0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"541\",\"campaign_id\":\"102\",\"campaign_title\":\"NL - Vattenfall - Groningen\",\"campaign_type\":\"job_application\",\"job_title\":\"Word Klantenservicemedewerker bij Vattenfall, vanaf 20 uur, Hybride mogelijk\",\"street\":null,\"address\":null,\"city\":\"Groningen\",\"state\":\"Groningen\",\"postal_code\":null,\"region\":\"Groningen\",\"country\":\"Netherlands\",\"short_description\":\"Help klanten met energieadvies bij Vattenfall!\",\"long_description\":\"<p><strong>Over Vattenfall<\/strong><\/p>\\n<p>Vattenfall levert als energieleverancier zo'n 2 miljoen klanten in Nederland aan&nbsp;energie. Zij helpen hun klanten met informatie en bieden hulp bij&nbsp;het besparen van energie voor consumenten en zakelijke klanten. Ook kun je er terecht voor advies over het afsluiten van energiecontracten, een thuisbatterij&nbsp;of&nbsp;een zonnestroomboiler.&nbsp;Via de Mijn Vattenfall&ndash;app kun je contact&nbsp;opnemen en heb je altijd overzicht van je energie zaken.<\/p>\\n<p>Meer weten over oplossingen voor consumenten en de zakelijke markt op gebied van energie en duurzaamheid? Bezoek dan de website <a href=\\\"https:\/\/www.vattenfall.nl\/\\\">Energieleverancier Vattenfall &ndash; energie voor zo'n 2 miljoen klanten | Vattenfall<\/a><\/p>\\n<p>Omarm je volgende stap als klantenservicemedewerker voor&nbsp;Vattenfall&nbsp;en werk met ons aan een duurzaam gedreven toekomst.&nbsp;<\/p>\\n<p><strong>Wat je gaat doen?<\/strong>&nbsp;<\/p>\\n<p>Jij gaat namens Concentrix aan de slag bij Vattenfall. Als servicemedewerker ben je het eerste aanspreekpunt voor alle vragen over&nbsp;het afnemen van energiecontracten en duurzame oplossingen in huis en bedrijf.<\/p>\\n<p>Jij helpt klanten via telefoon en mail met vragen over hun huidig energiecontracten en helpt nieuwe klanten bij het aanmaken van een contract. &nbsp;Jij gebruikt je expertise om klanten een passende oplossing te bieden en denkt daarbij aan de opties om te verduurzamen. Jij zorgt dat de klant een goed beeld heeft van het contract, de voorwaarden en de duurzame opties.&nbsp;<\/p>\\n<p><strong>Wat bieden wij?<\/strong><\/p>\\n<ul>\\n<li>Een salaris van <strong>&euro; 15,28 per uur<\/strong> (vanaf 21 jaar). Daarnaast opbouw van 6,2% pensioen.&nbsp;<br \/><em>De mogelijkheid om inclusief vakantiegeld uit te betalen kan worden aangevraagd.<\/em><\/li>\\n<li>Een goed bereikbare werkplek in Groningen. De mogelijkheid tot hybride werken is er, mits je doelen voor langere tijd op orde zijn. Dit gaat in overleg met teammanagers.<\/li>\\n<li><strong>Refer-a-friend-bonussen<\/strong> tot 700 euro<\/li>\\n<li><strong>Volledig betaalde training<\/strong> van 5 werkdagen<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Wat breng jij mee?<\/strong><\/p>\\n<ul>\\n<li>Minimaal <strong>3 dagen werken<\/strong> tussen maandag en vrijdag van 08:00 tot en met 15:00 uur.<\/li>\\n<\/ul>\\n<ul>\\n<li>Ervaring in klantcontact of klantenservice gewenst maar geen must.<\/li>\\n<li>Communicatievaardigheden als luisteren, samenvatten, doorvragen, snel antwoorden vinden en omgaan met emoties<\/li>\\n<li>Nederlandse taal in woord en geschrift op minimaal B2 niveau<\/li>\\n<\/ul>\\n<ul>\\n<li>Het aanvragen van een VOG is verplicht. Deze moet binnen zes weken aangeleverd zijn.<\/li>\\n<\/ul>\\n<p><strong>Concentrix is meer dan klantenservice!<\/strong><\/p>\\n<ul>\\n<li>Aandacht voor jouw wellbeing met activiteiten zoals onze WeMove-challenge en WeCare Week.<\/li>\\n<li>51 People Managers getraind in Mental Health Awareness om collega&rsquo;s een helpende hand te bieden om mentaal vlak.<\/li>\\n<li><span data-teams=\\\"true\\\">Zijn we voor het 5e opeenvolgende jaar uitgeroepen tot bedrijf met &lsquo;Beste bedrijfscultuur&rsquo; door Comparably<\/span><\/li>\\n<li>World Clean Up Day! Jaarlijkse gaan we de straat op om zwerfafval op te rapen rond onze kantoren.<\/li>\\n<\/ul>\\n<p><strong>Meer weten over Concentrix?<\/strong><\/p>\\n<p>Bezoek dan <a href=\\\"https:\/\/www.concentrix.com\/nl\/about\/\\\">onze website<\/a> of volg ons op de socials voor meer over Concentrix Nederland: <a href=\\\"https:\/\/www.facebook.com\/ConcentrixNL\/\\\">Facebook<\/a>, <a href=\\\"https:\/\/www.instagram.com\/concentrixnl\/\\\">Instagram<\/a>&nbsp;of <a href=\\\"https:\/\/www.tiktok.com\/@concentrixnl\\\">TikTok<\/a>.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Solliciteer direct!<\/strong><\/p>\\n<p>Klik op onderstaande knop om direct te solliciteren of neem voor meer informatie contact op met Maria Kerrebijn via <a href=\\\"mailto:maria.kerrebijn@concentrix.com\\\">maria.kerrebijn@concentrix.com<\/a> en 0612874456.<\/p>\\n<p><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"NL-102\",\"location\":\"Groningen, Groningen\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-04T15:37:14.444+02:00\",\"created_at\":\"2026-03-26T09:16:45.175+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDI?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"energy\",\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"1209\",\"campaign_id\":\"14650\",\"campaign_title\":\"Director, Software Architecture (TCF) R1713670\",\"campaign_type\":\"job_application\",\"job_title\":\"AI Enterprise Solutions Architect\",\"street\":\"PRT Work From Home - Direct\",\"address\":\"PRT Work From Home - Direct\",\"city\":\"WAH\",\"state\":null,\"postal_code\":\"4700-223\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" and \\\"Best Company Culture\\\" year after year.\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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It&rsquo;s work you can feel proud of!<\/strong><\/em><\/p>\\n<p>Are you ready to take on a support role working on a global medical technology campaign dedicated to driving a healthier world? We are looking for a&nbsp;<strong>Service Operations Specialist<\/strong>&nbsp;to play a key role in maintaining and servicing high-end lifesaving medical equipment.<\/p>\\n<ul>\\n<li>Competitive salary of&nbsp;<strong>&pound;26,520&nbsp;<\/strong>plus accessto a generous employee discount portal, saving you up to&nbsp;<strong>&pound;1,000<\/strong>&nbsp;annually on groceries, shopping, entertainment and travel<\/li>\\n<li>Hybrid working (3 Centro Pl, Derby DE24 8RF)<\/li>\\n<\/ul>\\n<p>As a&nbsp;<strong>Service Operations Specialist<\/strong>&nbsp;you will be collaborating with customers (doctors, radiographers, medical tech staff, etc.) and field service engineers to address equipment status, maintenance and repair needs. 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Su principal objetivo es garantizar el cumplimiento de las metas relacionadas con los indicadores de llamadas y la experiencia del cliente.\\nSe requiere negociaci\u00f3n de objetivos con el cliente, la supervisi\u00f3n y optimizaci\u00f3n de procesos operativos, as\u00ed como la implementaci\u00f3n de estrategias de mejora continua para asegurar un servicio eficiente y de alta calidad.\",\"long_description\":\"<h3><b>Funciones esenciales \/ Responsabilidades principales<\/b><\/h3><ul><li>Liderar al equipo, fomentando su desarrollo profesional mediante una comunicaci\u00f3n y entrenamiento efectivos, promoviendo el trabajo en equipo y la cooperaci\u00f3n.<\/li><li>Entrenar a los colaboradores de forma regular para asegurar el cumplimiento de las m\u00e9tricas de desempe\u00f1o.<\/li><li>Identificar problemas de rendimiento, desarrollar planes de mejora y aplicar medidas correctivas, incluyendo, de ser necesario, la terminaci\u00f3n de la relaci\u00f3n laboral.<\/li><li>Garantizar que el servicio brindado a los clientes cumpla con los indicadores clave de rendimiento (KPIs) y las expectativas financieras establecidas.<\/li><li>Comunicar las expectativas al equipo y proporcionar actualizaciones y cambios de manera oportuna.<\/li><li>Brindar experiencia especializada en la resoluci\u00f3n de llamadas escaladas de clientes, seg\u00fan sea necesario.<\/li><li>Gestionar m\u00e9tricas del equipo y objetivos de retenci\u00f3n. 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Participar en programas de desarrollo para gerentes.<\/li><li>Supervisar a un grupo de asociados de centro de llamadas, monitoreando su trabajo y asistencia conforme a las pol\u00edticas de la organizaci\u00f3n y los requisitos legales aplicables.<\/li><li>Completar proyectos a nivel de turno enfocados en mejorar la productividad, calidad u otros KPIs.<\/li><li>Promover los valores de la empresa mediante el comportamiento y la actitud, siendo un defensor del equipo.<\/li><\/ul><h3><b>Perfil del candidato<\/b><\/h3><ul><li>T\u00edtulo de t\u00e9cnico o asociado en un \u00e1rea relacionada (se prefiere licenciatura) con entre cuatro y seis a\u00f1os de experiencia, al menos uno en un rol de gesti\u00f3n progresiva.<\/li><li>Habilidades s\u00f3lidas de comunicaci\u00f3n, tanto escrita como verbal.<\/li><li>Capacidad demostrada para liderar equipos en la gesti\u00f3n de m\u00faltiples tareas, priorizaci\u00f3n y cumplimiento de plazos.<\/li><li>Habilidad para orientar, entrenar y proporcionar direcci\u00f3n efectiva a un equipo de colaboradores.<\/li><li>Capacidad para trabajar bien bajo presi\u00f3n y dar seguimiento hasta la conclusi\u00f3n de las tareas.<\/li><li>Disponibilidad para trabajar en un horario flexible.<\/li><\/ul><p><\/p><h3><b>Rol del Marco de Carrera<\/b><\/h3><p>Recibe asignaciones como objetivos, con metas y procesos para alcanzarlos. Interact\u00faa con Gerentes, L\u00edderes, Supervisores de equipo, miembros del equipo, otras \u00e1reas funcionales, la direcci\u00f3n y proveedores externos para cumplir con los objetivos. Establece prioridades para los Gerentes, L\u00edderes, Supervisores de equipo y miembros del equipo, y coordina y supervisa las actividades diarias.<\/p><p>Est\u00e1 a cargo de gestionar grandes l\u00edneas de negocio y\/o m\u00faltiples l\u00edneas simult\u00e1neamente. Motiva a sus reportes directos para alcanzar las m\u00e9tricas y objetivos empresariales mediante coaching, mentor\u00eda y retroalimentaci\u00f3n regular. Las decisiones se gu\u00edan por pol\u00edticas, procedimientos y el plan de negocio; recibe orientaci\u00f3n y supervisi\u00f3n de un gerente y\/o director. Dependiendo del tama\u00f1o del programa, puede actuar como Gerente de Operaciones.<\/p><p><\/p><h3><b>Aviso Legal<\/b><\/h3><p>Las declaraciones anteriores tienen la intenci\u00f3n de describir la naturaleza general y el nivel del trabajo desempe\u00f1ado por las personas asignadas a este puesto. No pretenden ser una lista exhaustiva de todas las responsabilidades, deberes y habilidades requeridas para el puesto.<\/p><p><b>Concentrix es un empleador que ofrece igualdad de oportunidades.<\/b> Concentrix eval\u00faa a los candidatos calificados sin importar su raza, color, religi\u00f3n, g\u00e9nero, nacionalidad, edad, orientaci\u00f3n sexual, identidad o expresi\u00f3n de g\u00e9nero, condici\u00f3n de veterano protegido, condici\u00f3n de discapacidad u otras caracter\u00edsticas protegidas por la ley.<\/p>\",\"ats_external_id\":\"R1693166\",\"location\":\"San Salvador\",\"job_type\":\"full_time\",\"salary\":\"1100\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-04-10T00:14:39.042+08:00\",\"created_at\":\"2026-03-25T08:04:42.489+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYxOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Getcom---Bulevar-de-Los-Prceres-Colonia-Palermo-No-350\/Sr-Team-Leader--Operations_R1693166-1\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5468db324145101ac0b99494cc550000\",\"descriptor\":\"Tetel S.A. de C.V\",\"reference_id\":\"WSV05\",\"organization_reference_id\":\"WSV05\"},\"location\":{\"city\":null,\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\"01101\",\"primary_location\":{\"id\":\"SV-SAN-GETCO-01\",\"wid\":\"b2d8dc058e59101d4df437f8a3950000\",\"descriptor\":\"SLV San Salvador - 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This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1717008\",\"location\":\"Giza\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:16.158+08:00\",\"created_at\":\"2026-03-24T20:05:38.613+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDYwMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Egypt-Cairo-RHQ\/B2B-English-Business-Development-Representative_R1717008\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Giza\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"12568\",\"primary_location\":{\"id\":\"EG-CAI-RAYAH-Y0\",\"wid\":\"c22d0d0d1d601026f557082ee7017678\",\"descriptor\":\"EGY Cairo RHQ\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"salma.abbady@concentrix.com\"},\"first_name\":\"Abbady, Salma Emadeldin\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"101844187\",\"wid\":\"5574b32ef4d40116ae86c309712000b6\",\"descriptor\":\"Yasmin Nabil Mohamed Mohamed Naggar (101844187)\"},{\"id\":\"101608603\",\"wid\":\"fdf6b354c3cb018bc83df0fd2b0733d7\",\"descriptor\":\"Bassant Sami Mohamed Mustafa El Shazly (101608603)\"},{\"id\":\"101785635\",\"wid\":\"3299c9f1a51d0135f15bd5ea40061421\",\"descriptor\":\"Mahmoud Essam (101785635)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"},{\"id\":\"102082132\",\"wid\":\"752e02e2e938100641fa802e990e0000\",\"descriptor\":\"Ali Mohamed (Andy) (102082132)\"},{\"id\":\"102064620\",\"wid\":\"2ce0a690ec33101f5aa4dbd480020000\",\"descriptor\":\"Salma Emadeldin Abbady (102064620)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"DSSI02SD\",\"descriptor\":\"Specialist, Sales Development\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-365817\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Egypt-Cairo-RHQ\/B2B-English-Business-Development-Representative_R1717008\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Egypt-Cairo-RHQ\/B2B-English-Business-Development-Representative_R1717008\/apply\",\"job_requisition_id\":\"R1717008\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mahmoud.essam@concentrix.com\"},\"first_name\":\"Mahmoud Essam (101785635)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1717008\",\"wid\":\"fb5ab2f95d68101f0c12f3362dbf0000\",\"descriptor\":\"B2B English Business Development Representative\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"329\",\"campaign_id\":\"637\",\"campaign_title\":\"Advisor I, Sales R1712597\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative\",\"street\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\",\"address\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\",\"city\":\"Prague\",\"state\":null,\"postal_code\":\"14000\",\"region\":null,\"country\":\"Czechia\",\"short_description\":\"This position is responsible for processing customer orders and sales, providing internal and external sales support, managing client data, preparing sales documentation, and ensuring smooth communication between all parties.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities<\/h2><p>\u2022 Achieve specific KPIs and maximizing sale opportunities<br \/>\u00a0<\/p><p>\u2022 Provide administrative and operational support to the sales team<br \/>\u00a0<\/p><p>\u2022 Prepare quotes, maintain and update CRM systems, customers records<br \/>\u00a0<\/p><p>\u2022 Use probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of products, pricing, promotions, and procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and sales performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Answer questions by talking through components of customer accounts<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of sales experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Basic computer navigation skills and PC Knowledge, Excel<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast paced environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with high attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1712597\",\"location\":\"Prague\",\"job_type\":\"full_time\",\"salary\":\"40500\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-24T01:59:03.911+02:00\",\"created_at\":\"2026-03-24T17:08:27.926+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mzc?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mzc\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"164\",\"campaign_id\":\"611\",\"campaign_title\":\"CAK\/ Dutch\/ Sofia\/ Relocation in NL\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservice Medewerker met Nederlands (Relocatie naar Sofia)\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Verhuis naar Sofia en start je professionele carri&egrave;re bij <strong>Concentrix<\/strong> in een hybride functie met Nederlands.<\/p>\\n<p>Sluit je aan bij ons team als <strong>Customer Advisor<\/strong> en geef je soft skills de kans om de wereld een betere plek te maken.<\/p>\\n<p><strong>Belangrijkste verantwoordelijkheden:<\/strong><\/p>\\n<ul>\\n<li>Communiceren met klanten door telefoontjes te behandelen over openstaande saldi, automatische incasso&rsquo;s en aanpassingen van regelingen<\/li>\\n<li>Schriftelijke verzoeken van klanten beheren en zorg dragen voor een soepel verloop van automatische incasso&rsquo;s<\/li>\\n<li>Uitstekende service bieden terwijl je de administratieve taken volgens de standaarden uitvoert<\/li>\\n<li><strong>Vereisten:<\/strong><\/li>\\n<li>Vloeiend Nederlands (C1 &ndash; mondeling en schriftelijk) en goede kennis van Engels (B1)<\/li>\\n<\/ul>\\n<ul>\\n<li>Sterke communicatieve vaardigheden en oog voor detail<\/li>\\n<\/ul>\\n<ul>\\n<li>Computervaardigheden, inclusief het werken met verschillende software en tools<\/li>\\n<\/ul>\\n<ul>\\n<li>Goede analytische en organisatorische vaardigheden<\/li>\\n<li>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Werktijden<\/strong><\/p>\\n<p>Maandag &ndash; Vrijdag: 09:30 &ndash; 18:00 (1 uur pauze)<\/p>\\n<p><strong>Wat bieden wij jou?<\/strong><\/p>\\n<ul>\\n<li>Competitief salaris &ndash; <strong>2045,17 euro bruto<\/strong><\/li>\\n<\/ul>\\n<ul>\\n<li>Welkomstbonus &ndash;<strong>800 euro bruto<\/strong><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Relocatiepakket (2 weken accommodatie, vooruitbetaling en meer)<\/li>\\n<\/ul>\\n<ul>\\n<li>Uitgebreide initi&euml;le training en onboarding (volledig door ons betaald)<\/li>\\n<\/ul>\\n<ul>\\n<li>Trainingen voor professionele ontwikkeling en carri&egrave;replanning<\/li>\\n<li>Initiatieven voor gezondheid en welzijn<\/li>\\n<\/ul>\\n<p><strong>Extra voordelen:<\/strong><\/p>\\n<p>Ziekte- en levensverzekering<\/p>\\n<ul>\\n<li>Multisportkaart<\/li>\\n<\/ul>\\n<ul>\\n<li>Transportvergoeding<\/li>\\n<\/ul>\\n<ul>\\n<li>Bonus voor belangrijke levensgebeurtenissen<\/li>\\n<\/ul>\\n<ul>\\n<li>Extra betaald verlof voor onderwijs<\/li>\\n<\/ul>\\n<ul>\\n<li>Bedrijfskortingen<\/li>\\n<\/ul>\\n<ul>\\n<li>Bedrijfsevenementen en nog veel meer<\/li>\\n<\/ul>\\n<p>\uf0b7&nbsp; <strong>Locatie<\/strong><\/p>\\n<p>Een handig gelegen kantoor, dichtbij bushaltes en de metro.<\/p>\\n<p>Je respecteert onze waarden van <strong>erkenning, integriteit, eenheid en betrokkenheid<\/strong>, en je bent enthousiast om ook het &ldquo;wow&rdquo;-effect te cre&euml;ren. Meer dan je achtergrond zijn het je <strong>motivatie en persoonlijkheid<\/strong> die ervoor zorgen dat je deel wordt van onze leuke en energieke community.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Let op: <strong>niet-EU-ingezetene moeten een geldige werkvergunning in Bulgarije hebben<\/strong> om in aanmerking te komen voor deze functie.<\/p>\\n<p><strong>Concentrix Bulgaria<\/strong> is een werkgever die gelijke kansen biedt.<\/p>\\n<p>Concentrix beschouwt diversiteit als een fundamentele waarde en biedt iedereen toegang tot werkgelegenheid, ongeacht geslacht, leeftijd, religie, etniciteit of andere classificaties die worden beschermd door de toepasselijke nationale wetgeving.<\/p>\\n<p>Ken je iemand die perfect is voor deze functie? <strong>Verwijs een vriend<\/strong> en ontvang een mooie beloning wanneer hij of zij ons team komt versterken!<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em><strong> <\/strong><em><strong>Bulgaria is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><span data-teams=\\\"true\\\"><a id=\\\"menur428\\\" class=\\\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\\\" title=\\\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/z2lkoi8vyxn0cmfldxmvq2ftcgfpz246oljly29yzc8zmdc?\\\" href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\" aria-label=\\\"Link External Referral Program - Bulgaria\\\"><mark class=\\\"___pkdqnu0 f1l59v9g\\\">External<\/mark> Referral Program - Bulgaria<\/a> <\/span><\/p>\\n<p><strong><span data-teams=\\\"true\\\">&nbsp;<\/span><\/strong><\/p>\",\"ats_external_id\":\"BG-611\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T14:20:49.462+03:00\",\"created_at\":\"2026-03-24T16:36:37.523+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTE?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1213\",\"campaign_id\":\"14575\",\"campaign_title\":\"Operations Manager I R1712171\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Manager I\",\"street\":\"THA Chiang Mai - Airport Business Park\",\"address\":\"THA Chiang Mai - Airport Business Park\",\"city\":null,\"state\":\"Chiang Mai\",\"postal_code\":\"50100\",\"region\":null,\"country\":\"Thailand\",\"short_description\":\"The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create and maximize relationships with client partners<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide leadership and guidance to direct reports\u00a0 to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create a positive work environment\u00a0 through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Attend business reviews with the client<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Handle a team of team leaders<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Call center experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Manages professional employees and\/or supervisors or supervises large, complex technical or business support or production operations team(s).\u00a0 Is accountable for the performance and results of a team within own discipline or function.\u00a0 Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.\u00a0 Adapts departmental plans and priorities to resolve operational challenges. \u00a0Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and\/or director.\u00a0 Provides technical guidance to employees, colleagues and\/or customers.\u00a0 Has accountability for results in terms of costs, strategies and employees.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1712171\",\"location\":\"Chiang Mai\",\"job_type\":\"full_time\",\"salary\":\"70000\",\"salary_type\":\"monthly\",\"salary_currency\":\"THB\",\"updated_at\":\"2026-07-09T18:10:06.746+08:00\",\"created_at\":\"2026-03-23T20:05:55.390+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU3NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Chiang-Mai---Airport-Business-Park\/Operations-Manager-I_R1712171\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f013e7bd01477c10f9d39\",\"descriptor\":\"Concentrix Services (Thailand) Co., Ltd.\",\"reference_id\":\"CNSTH\",\"organization_reference_id\":\"CNSTH\"},\"location\":{\"city\":null,\"state\":\"Chiang Mai\",\"country\":{\"wid\":\"873d0f604e3b458c990cb4d83a5c0f14\",\"iso2\":\"TH\",\"iso3\":\"THA\",\"descriptor\":\"Thailand\",\"iso_numeric\":\"764\"},\"postal_code\":\"50100\",\"primary_location\":{\"id\":\"TH-CHI-CLIEN-01\",\"wid\":\"17441321a52e10239748b225754f0000\",\"descriptor\":\"THA Chiang Mai - Airport Business Park\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"avassada.nimiwattana1@concentrix.com\"},\"first_name\":\"Nimiwattana, Avassada\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102893591\",\"wid\":\"0f562a0ad475100d1d147f1a7b040000\",\"descriptor\":\"Avassada Nimiwattana (102893591)\"},{\"id\":\"103272655\",\"wid\":\"19314b0911e7100501642613575b0000\",\"descriptor\":\"Jackrapan Tiratanyapat (103272655)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-378722\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Chiang-Mai---Airport-Business-Park\/Operations-Manager-I_R1712171\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Chiang-Mai---Airport-Business-Park\/Operations-Manager-I_R1712171\/apply\",\"job_requisition_id\":\"R1712171\"}],\"organizations\":[{\"wid\":\"3dc9b3223de6101f1a14af5dd3f70000\",\"descriptor\":\"25385 - GRABTAXI - 980007963\",\"reference_id\":\"980007963\",\"custom_reference_id\":\"980007963\",\"company_reference_id\":null},{\"wid\":\"c5c8f87bf9b2101f40e75dcd06840000\",\"descriptor\":\"W0ZYX6 Grab Tc\",\"reference_id\":\"W0ZYX6\",\"custom_reference_id\":\"W0ZYX6\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f013e7bd01477c10f9d39\",\"descriptor\":\"Concentrix Services (Thailand) Co., Ltd.\",\"reference_id\":\"CNSTH\",\"custom_reference_id\":null,\"company_reference_id\":\"CNSTH\"},{\"wid\":\"f9af6d72609801c63800c3223c06f8c3\",\"descriptor\":\"COGS (SITE) Operations Manager Direct\",\"reference_id\":\"OPERATSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sheetal.dugar@concentrix.com\"},\"first_name\":\"Sheetal Dugar (101961870)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712171\",\"wid\":\"fe72e448495d100552a74049c6570000\",\"descriptor\":\"Operations Manager I\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"165\",\"campaign_id\":\"610\",\"campaign_title\":\"CAK\/ Dutch\/ Sofia\/ Relocation\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor with Dutch (Relocation to Sofia)\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Relocate to <strong>Sofia<\/strong> and start your professional journey with <strong>Concentrix<\/strong> on <strong>Hybrid<\/strong> role with <strong>Dutch<\/strong>.<\/p>\\n<p>Join our team as <strong>Customer Advisor<\/strong> and give a chance to your soft skills to a make the world a better place.<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Engage with Customers by handling the calls for outstanding balances, direct debits, and scheme modifications<\/li>\\n<li>Manage written requests from the customers and ensure seamless direct debit processes<\/li>\\n<li>Provide excellent customer service while maintaining the standards of administrative tasks<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li>Fluency in Dutch (C1 - verbal and written) and good knowledge of English (B1)<\/li>\\n<li>Great communication skills and sharp eye on details<\/li>\\n<li>Computer skills including software's and tools<\/li>\\n<li>Good analytical and organizational skills<\/li>\\n<li>Working Hours - Monday - Friday - 09:30 - 18:00 (1 hour break)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>Competitive salary - <strong>2045,17 Euro Gross<\/strong><\/li>\\n<li>Welcome Bonus -<strong> 800 Euro Gross<\/strong><\/li>\\n<li>Relocation Package Support (2 weeks of accommodation, advanced payment and more)<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em><strong> <\/strong><em><strong>Bulgaria is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><span data-teams=\\\"true\\\"><a id=\\\"menur428\\\" class=\\\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\\\" title=\\\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/z2lkoi8vyxn0cmfldxmvq2ftcgfpz246oljly29yzc8zmdc?\\\" href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\" aria-label=\\\"Link External Referral Program - Bulgaria\\\"><mark class=\\\"___pkdqnu0 f1l59v9g\\\">External<\/mark> Referral Program - Bulgaria<\/a> <\/span><\/p>\\n<p><strong><span data-teams=\\\"true\\\">&nbsp;<\/span><\/strong><\/p>\",\"ats_external_id\":\"BG-610\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T14:20:49.398+03:00\",\"created_at\":\"2026-03-23T10:18:38.574+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"472\",\"campaign_id\":\"4349\",\"campaign_title\":\"GTM - INTERNATIONAL - SPANISH\",\"campaign_type\":\"job_application\",\"job_title\":\"Atenci\u00f3n al Cliente\",\"street\":null,\"address\":null,\"city\":\"T\u00fcrkiye\",\"state\":null,\"postal_code\":null,\"region\":\"T\u00fcrkiye\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"\u00a1Forma parte de Concentrix hoy!\",\"long_description\":\"<h2><strong>Sobre Concentrix<\/strong><\/h2>\\n<p>Vive el poder de una carrera revolucionaria<\/p>\\n<p>&iquest;Buscas lo siguiente en tu carrera? Somos un l&iacute;der global en tecnolog&iacute;a y servicios que impulsa a las marcas del futuro. Ayudamos a marcas reconocidas que usas todos los d&iacute;as a mejorar sus operaciones en m&aacute;s de 70 pa&iacute;ses con soluciones tecnol&oacute;gicas e integradas. Y estamos orgullosos de ser reconocidos cada a&ntilde;o con premios como &ldquo;Los Mejores Lugares para Trabajar&rdquo;, &ldquo;La Mejor Empresa para el Desarrollo Profesional&rdquo; y &ldquo;La Mejor Cultura Empresarial&rdquo;.<\/p>\\n<p>Si quieres crecer e inspirarte, como Representante de Atenci&oacute;n al Cliente en modalidad homeoffice ser&aacute;s parte del equipo que impulsa a marcas del sector tecnol&oacute;gico, financiero, viajes, moda, salud y m&aacute;s.<\/p>\\n<hr \/>\\n<h2><strong>Lo que har&aacute;s en este rol<\/strong><\/h2>\\n<p>Como Representante de Atenci&oacute;n al Cliente en nuestro equipo, deber&aacute;s:<\/p>\\n<ul>\\n<li>Revisar las solicitudes y expectativas de los clientes y responder seg&uacute;n sus necesidades y situaci&oacute;n<\/li>\\n<li>Gestionar interacciones a trav&eacute;s de diversos canales (por ejemplo, voz, correo electr&oacute;nico, redes sociales o chat) y garantizar una experiencia de cliente coherente<\/li>\\n<li>Aprender a utilizar soluciones de software que mejoran la vida de las personas y desarrollar tus habilidades<\/li>\\n<li>Ofrecer mejores experiencias de marca a nuestros clientes<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Tus cualificaciones<\/strong><\/h2>\\n<p>Concentrix es ideal para ti si cuentas con lo siguiente:<\/p>\\n<ul>\\n<li>Hablas <strong>espa&ntilde;ol con fluidez<\/strong><\/li>\\n<li>Eres proactivo, motivado y orientado a la soluci&oacute;n<\/li>\\n<li>Puedes trabajar en turnos rotativos y los fines de semana<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Lo que te ofrecemos<\/strong><\/h2>\\n<p>En este rol te brindamos beneficios que apoyan tu estilo de vida &uacute;nico:<\/p>\\n<ul>\\n<li>Contrato indefinido a tiempo completo o parcial (negociable seg&uacute;n tu experiencia y las necesidades del cliente)<\/li>\\n<li>Salario competitivo y bonus por rendimiento<\/li>\\n<li>Posibilidad de trabajar desde casa<\/li>\\n<li>Programa de recomendaci&oacute;n (bono por referir amigos)<\/li>\\n<li>Formaci&oacute;n completamente remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional, cursos especiales y clases de idiomas<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Concentrix es un empleador de igualdad de oportunidades<\/strong><\/h2>\\n<p>Estamos orgullosamente unidos como un solo equipo y una sola empresa en todo el mundo. Garantizamos igualdad de oportunidades laborales y un entorno libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de contrataci&oacute;n se basan en las necesidades del puesto, requisitos del trabajo y cualificaciones profesionales, sin importar raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, origen &eacute;tnico, estado familiar o parental, nacionalidad, discapacidad u otra categor&iacute;a protegida por la ley.<\/p>\\n<hr \/>\\n<h2><strong>Elegibilidad laboral<\/strong><\/h2>\\n<p>De acuerdo con la legislaci&oacute;n turca, solo los candidatos legalmente autorizados para trabajar en Turqu&iacute;a ser&aacute;n considerados para este puesto.<\/p>\\n<p><strong>Ubicaci&oacute;n:<\/strong> Turqu&iacute;a<\/p>\",\"ats_external_id\":\"TR-4349\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T02:59:18.017+03:00\",\"created_at\":\"2026-03-23T00:18:01.737+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ5?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"473\",\"campaign_id\":\"4348\",\"campaign_title\":\"GTM - INTERNATIONAL - FRENCH\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client\u00e8le - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"T\u00fcrkiye\",\"state\":null,\"postal_code\":null,\"region\":\"T\u00fcrkiye\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Faites partie de Concentrix d\u00e8s aujourd\u2019hui !\",\"long_description\":\"<p>&Agrave; propos de Concentrix<\/p>\\n<p>Vivez la puissance d'une carri&egrave;re r&eacute;volutionnaire<\/p>\\n<p>&Agrave; la recherche de quelque chose d'extraordinaire ? Nous sommes un leader mondial des technologies et services qui renforcent les marques de demain. Nous aidons les marques renomm&eacute;es que vous utilisez au quotidien &agrave; d&eacute;velopper leurs activit&eacute;s dans plus de 70 pays avec des solutions technologiques et int&eacute;gr&eacute;es. Et nous sommes fiers d'&ecirc;tre reconnus chaque jour de l'ann&eacute;e par des prix tels que \\\"Les meilleurs lieux de travail du monde\\\", \\\"Les meilleures entreprises pour le d&eacute;veloppement de carri&egrave;re\\\" et \\\"La meilleure culture d'entreprise\\\".<\/p>\\n<p>Si vous cherchez &agrave; grandir et &agrave; vous inspirer, en tant que repr&eacute;sentant du service client&egrave;le en t&eacute;l&eacute;travail, vous ferez partie de notre &eacute;quipe qui renforce les marques dans les secteurs de la technologie, des finances, du voyage, de la mode, de la sant&eacute; et bien plus encore.<\/p>\\n<p>Que ferez-vous dans ce r&ocirc;le ?<\/p>\\n<p>En tant que repr&eacute;sentant du service client&egrave;le au sein de notre &eacute;quipe, vous ferez ce qui suit :<\/p>\\n<ul>\\n<li>&nbsp;Examiner et r&eacute;pondre aux demandes et attentes des clients en fonction de leurs besoins et situations<\/li>\\n<li>G&eacute;rer les interactions &agrave; travers divers canaux (par exemple, voix, e-mail, m&eacute;dias sociaux ou chat) et offrir une exp&eacute;rience client coh&eacute;rente<\/li>\\n<li>Apprendre &agrave; utiliser des solutions logicielles qui am&eacute;liorent la vie des gens et d&eacute;velopper vos comp&eacute;tences<\/li>\\n<li>Offrir de meilleures exp&eacute;riences de marque &agrave; nos clients<\/li>\\n<\/ul>\\n<p>Vos qualifications<\/p>\\n<p>Concentrix vous conviendrait parfaitement si vous avez les qualit&eacute;s suivantes :<\/p>\\n<ul>\\n<li>Parlez couramment fran&ccedil;ais<\/li>\\n<li>&Ecirc;tes proactif, motiv&eacute; et ax&eacute; sur les solutions<\/li>\\n<li>Pouvez travailler en rotation et pendant les week-ends<\/li>\\n<\/ul>\\n<p>Ce que nous offrons<\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui soutiendront votre style de vie unique :<\/p>\\n<ul>\\n<li>Contrats &agrave; dur&eacute;e ind&eacute;termin&eacute;e &agrave; temps plein ou &agrave; temps partiel (n&eacute;gociables en fonction de votre exp&eacute;rience et des besoins de nos clients)<\/li>\\n<li>Salaire comp&eacute;titif et primes de performance<\/li>\\n<li>Possibilit&eacute; de t&eacute;l&eacute;travail<\/li>\\n<li>Opportunit&eacute;s de primes de r&eacute;f&eacute;rence<\/li>\\n<li>Formation compl&egrave;te sur l'entreprise et le projet sur lequel vous travaillerez<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re, cours sp&eacute;ciaux et cours de langues<\/li>\\n<\/ul>\\n<p>Concentrix est un employeur offrant des chances &eacute;gales<\/p>\\n<p>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise dans le monde entier. Nous nous engageons &agrave; offrir des opportunit&eacute;s d'emploi &eacute;gales pour tous et un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont bas&eacute;es sur les besoins professionnels, les exigences du poste et les qualifications professionnelles, sans distinction de race, d'&acirc;ge, d'identit&eacute; de genre, d'orientation sexuelle, de religion, d'origine ethnique, de situation familiale ou parentale, d'origine nationale, de handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales applicables.<\/p>\\n<p>Admissibilit&eacute; &agrave; travailler<\/p>\\n<p>Conform&eacute;ment aux lois turques, seuls les candidats autoris&eacute;s &agrave; travailler l&eacute;galement en Turquie seront consid&eacute;r&eacute;s pour ce poste.<\/p>\",\"ats_external_id\":\"TR-4348\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T02:59:11.286+03:00\",\"created_at\":\"2026-03-23T00:11:37.136+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ4?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"474\",\"campaign_id\":\"4347\",\"campaign_title\":\"GTM - INTERNATIONAL - ENGLISH\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service - English\",\"street\":null,\"address\":null,\"city\":\"T\u00fcrkiye\",\"state\":null,\"postal_code\":null,\"region\":\"T\u00fcrkiye\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>About Concentrix<\/strong><\/p>\\n<p>Experience the power of a revolutionary career<\/p>\\n<p>Are you seeking the next big step? We are a global technology and service leader that strengthens the brands of the future. We help well-known brands you use every day improve their businesses with technology and integrated solutions in over 70 countries. And every day, we take pride in being recognized with awards like \\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Development,\\\" and \\\"Best Company Culture.\\\"<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you want to grow and be inspired, you'll be part of our team in Turkey as a Customer Service Representative, empowering brands in technology, finance, travel, fashion, health, and more.<\/p>\\n<p><strong><br \/>What Will You Do in This Role<\/strong><\/p>\\n<p><strong>As a Customer Service Representative on our team, you will:<\/strong><\/p>\\n<p>&bull; Review customer requests and expectations and respond according to their needs and situations<\/p>\\n<p>&bull; Manage interactions across multiple channels (e.g., voice, email, social media, or chat) while ensuring a consistent customer experience<\/p>\\n<p>&bull; Learn to use software solutions that improve people&rsquo;s lives and continue to develop your skills<\/p>\\n<p>&bull; Deliver better brand experiences for our clients<br \/><br \/><\/p>\\n<p><strong>Your Qualifications<\/strong><\/p>\\n<p>&bull;Have strong written and verbal English language skills<\/p>\\n<p>&bull;Are proactive, highly motivated, and solution-oriented<\/p>\\n<p>&bull;Have strong time management and empathy skills<\/p>\\n<p>&bull;Proficient in basic computer use and interested in technology<\/p>\\n<p>&bull;Suitable to work in the flexible working hours and shifts<\/p>\\n<p>&bull;Hold at least a high school diploma or an equivalent qualification<\/p>\\n<p><strong><br \/>What We Offer You<\/strong><\/p>\\n<p><strong>In this role, we provide benefits designed to support your unique lifestyle:<\/strong><\/p>\\n<p>&bull; Full-time or part-time permanent contracts (negotiable based on your experience and our clients&rsquo; needs)<\/p>\\n<p>&bull; Competitive salary and performance-based bonuses<\/p>\\n<p>&bull; Work-from-home opportunity<\/p>\\n<p>&bull; Employee referral bonus opportunities<\/p>\\n<p>&bull; Fully paid training about the company and the project you will be working on<\/p>\\n<p>&bull; Career development programs, specialized courses, and language classes<\/p>\\n<p><br \/>Concentrix is an equal opportunity employer<\/p>\\n<p>We proudly stand together as one team, one company worldwide. We are committed to equal employment opportunities for all candidates and to providing a workplace free from discrimination and harassment. All our hiring practices are based on business needs, job requirements, and professional qualifications, regardless of race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work eligibility<\/strong><\/p>\\n<p>In accordance with Turkish laws, only applicants legally authorized to work in Turkey will be considered for this position.<\/p>\",\"ats_external_id\":\"TR-4347\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T02:59:18.000+03:00\",\"created_at\":\"2026-03-22T23:56:08.700+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ3?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"475\",\"campaign_id\":\"4346\",\"campaign_title\":\"GTM - INTERNATIONAL - DUTCH\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantadviseur Thuiskantoor - Homeoffice\",\"street\":null,\"address\":null,\"city\":\"T\u00fcrkiye\",\"state\":null,\"postal_code\":null,\"region\":\"T\u00fcrkiye\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Maak vandaag nog deel uit van Concentrix!\",\"long_description\":\"<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Over Concentrix<\/strong><\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Ontdek de kracht van een baan die jouw carri&egrave;re naar een hoger niveau tilt.<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Op zoek naar iets buitengewoons? Wij zijn een toonaangevend technologie- en dienstverleningsbedrijf dat de merken van de toekomst versterkt. In meer dan 70 landen helpen we gerenommeerde merken om hun bedrijf te laten groeien met technologie en ge&iuml;ntegreerde oplossingen. Elk jaar worden we erkend met prijzen zoals \\\"Werelds Beste Werkgevers\\\", \\\"Beste Bedrijven voor Carri&egrave;reontwikkeling\\\" en \\\"Beste Bedrijfscultuur\\\".<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Als je wilt groeien en ge&iuml;nspireerd wilt worden, kun je vanuit huis werken als Klantenservicemedewerker en deel uitmaken van ons team dat merken ondersteunt in technologie, financi&euml;n, reizen, mode, gezondheidszorg en nog veel meer.<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Wij zoeken Klantadviseurs voor Verkoop en Oplossingenmanagement voor onze partner, een wereldberoemd meubelmerk!<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Wat ga je in deze rol doen?<\/strong><\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Als Klantenservicemedewerker in ons team ga je:<\/p>\\n<ul>\\n<li>&nbsp;Mogelijkheid om als klantendienstmedewerker te werken bij een wereldberoemd merk in de meubel sector!<\/li>\\n<li>Klantverzoeken analyseren en beantwoorden op basis van hun behoeften en situatie.<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraphCxSpLast\\\">Klantverzoeken analyseren en beantwoorden op basis van hun behoeften en situatie.<\/p>\\n<ul type=\\\"disc\\\">\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Interacties beheren via verschillende kanalen (bijvoorbeeld telefoon, e-mail, sociale media of chat) en zorgen voor een consistente klantervaring.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Software-oplossingen leren en jouw vaardigheden verbeteren om het leven van mensen beter te maken.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Klanten een verbeterde merkbeleving bieden.<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong><br \/>Wat we van je verwachten voor deze functie:<\/strong><\/p>\\n<ul type=\\\"disc\\\">\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Behandel de klachten en annuleringsverzoeken op basis van klantverzoeken.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Vorm een brug tussen klanten, transportbedrijven en winkels.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Rond de communicatie af door klantinteracties te documenteren wanneer de klant tevreden is.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Analyseer klantbehoeften en geef de juiste antwoorden op basis van de situatie.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Communiceer via verschillende kanalen (telefoon, e-mail of chat) om de beste klantervaring te bieden.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Verwerf uitgebreide productkennis en gebruik je deze effectief in verkoopgesprekken.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Bied individuele productadvies aan klanten en zorg je ervoor dat hun echte behoeften worden vervuld, niet alleen hun bestellingen.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Ondersteun klanten bij het voltooien van hun bestelling wanneer ze tevreden zijn.<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Om succesvol te zijn bij Concentrix:<\/strong><\/p>\\n<ul type=\\\"disc\\\">\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Beheers je de Nederlandse taal uitstekend, zowel schriftelijk als mondeling.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Heb je uitstekende communicatieve vaardigheden, ben je klantgericht en kun je respectvol met klanten communiceren.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Geniet je van verkopen en kun je jouw overtuigingskracht op een vriendelijke manier inzetten.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Ben je flexibel en beschikbaar om te werken in wisselende diensten van 9 uur, maandag tot en met zaterdag tussen 09:00 en 22:00 uur.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Ben je vaardig in het gebruik van gegevens en comfortabel met computergebruik.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Woon je in Turkije.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Voldoe je aan de vereisten voor thuiswerken.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Sta je open voor voortdurende ontwikkeling.<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Jouw Profiel<\/strong><\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Als Concentrix bij jou past, beschik je over:<\/p>\\n<ul type=\\\"disc\\\">\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Vloeiende kennis van de Nederlandse taal.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Een proactieve, zelfgemotiveerde en oplossingsgerichte houding.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Bij voorkeur ervaring in klantenservice, met een focus op verkoop.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Bereidheid om in ploegendiensten en in het weekend te werken.<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Wat wij bieden<\/strong><\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">In deze rol bieden we voordelen die jouw unieke levensstijl ondersteunen:<\/p>\\n<ul type=\\\"disc\\\">\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Fulltime of parttime arbeidsovereenkomsten voor onbepaalde tijd (onderhandelbaar afhankelijk van jouw ervaring en de eisen van onze klanten).<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Competitief salaris en prestatiebonussen.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Mogelijkheden voor vriendenbonus (aanbevelingsbonus).<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Betaalde trainingen over het bedrijf en project waarin je gaat werken.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Carri&egrave;reontwikkelingsprogramma's, gespecialiseerde cursussen en taallessen.<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Gelijke Kansen bij Concentrix<\/strong><\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Wij zijn &eacute;&eacute;n wereldwijd team, trots op onze gezamenlijke inspanningen als &eacute;&eacute;n bedrijf. We zetten ons in voor het bieden van gelijke kansen aan alle kandidaten en zorgen voor een werkomgeving zonder discriminatie of intimidatie. Al onze wervingsbeslissingen zijn gebaseerd op zakelijke behoeften, functie-eisen en professionele kwalificaties, ongeacht ras, leeftijd, genderidentiteit, seksuele geaardheid, religie, etniciteit, gezins- of ouderstatus, nationale afkomst, handicap of andere wettelijk beschermde kenmerken.<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Werkvergunning<\/strong><\/p>\\n<p>Volgens de Turkse wetgeving worden alleen kandidaten in aanmerking genomen die legaal in Turkije mogen werken.<\/p>\",\"ats_external_id\":\"TR-4346\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T02:59:17.986+03:00\",\"created_at\":\"2026-03-22T23:47:01.463+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ2?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"476\",\"campaign_id\":\"4345\",\"campaign_title\":\"GTM - INTERNATIONAL - GERMAN\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater Deutsch\",\"street\":null,\"address\":null,\"city\":\"T\u00fcrkiye\",\"state\":null,\"postal_code\":null,\"region\":\"T\u00fcrkiye\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Werden Sie noch heute Teil von Concentrix!\",\"long_description\":\"<p><strong>&Uuml;ber Concentrix<\/strong><\/p>\\n<p><strong>Erleben Sie die Kraft einer revolution&auml;ren Karriere<\/strong><\/p>\\n<p>Suchen Sie nach dem n&auml;chsten Schritt? Wir sind ein globaler Technologie- und Servicedienstleister, der die Marken der Zukunft st&auml;rkt. Wir helfen bekannten Marken, die Sie t&auml;glich nutzen, ihre Gesch&auml;fte mit Technologie und integrierten L&ouml;sungen in mehr als 70 L&auml;ndern weiterzuentwickeln. Zudem sind wir stolz darauf, das ganze Jahr &uuml;ber mit Auszeichnungen wie &bdquo;World&rsquo;s Best Workplaces&ldquo;, &bdquo;Best Companies for Career Growth&ldquo; und &bdquo;Best Company Culture&ldquo; anerkannt zu werden.<\/p>\\n<p>Wenn Sie wachsen und sich inspirieren lassen m&ouml;chten, werden Sie als Customer Service Representative im Homeoffice Teil unseres Teams, das Marken aus den Bereichen Technologie, Finanzen, Reisen, Mode, Gesundheitswesen und vielen weiteren Branchen unterst&uuml;tzt.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Ihre Aufgaben in dieser Rolle<\/strong><\/p>\\n<p><strong>Als Customer Service Representative in unserem Team werden Sie:<\/strong><\/p>\\n<p>&bull; Kundenanfragen und -erwartungen pr&uuml;fen und entsprechend ihren Bed&uuml;rfnissen und Situationen reagieren<\/p>\\n<p>&bull; Interaktionen &uuml;ber verschiedene Kan&auml;le hinweg steuern (z. B. Telefon, E-Mail, soziale Medien oder Chat) und ein konsistentes Kundenerlebnis sicherstellen<\/p>\\n<p>&bull; Den Umgang mit Softwarel&ouml;sungen erlernen, die das Leben von Menschen verbessern, und dabei Ihre F&auml;higkeiten weiterentwickeln<\/p>\\n<p>&bull; F&uuml;r unsere Kunden ein besseres Markenerlebnis schaffen<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre Qualifikationen<\/strong><\/p>\\n<p><strong>Concentrix passt hervorragend zu Ihnen, wenn Sie:<\/strong><\/p>\\n<p>&bull; &Uuml;ber sehr gute schriftliche und m&uuml;ndliche Deutschkenntnisse verf&uuml;gen<\/p>\\n<p>&bull; Proaktiv, hoch motiviert und l&ouml;sungsorientiert sind<\/p>\\n<p>&bull; &Uuml;ber gute Zeitmanagement- und Empathief&auml;higkeiten verf&uuml;gen<\/p>\\n<p>&bull; Sicher im Umgang mit dem Computer sind und Interesse an Technologie haben<\/p>\\n<p>&bull; Bereitschaft zur Schicht- und Wochenendarbeit mitbringen<\/p>\\n<p>&bull; Mindestens einen Schulabschluss oder einen gleichwertigen Abschluss besitzen<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Was wir Ihnen bieten<\/strong><\/p>\\n<p><strong>In dieser Rolle bieten wir Ihnen Leistungen, die Ihren individuellen Lebensstil unterst&uuml;tzen:<\/strong><\/p>\\n<p>&bull; Unbefristete Vollzeit- oder Teilzeitvertr&auml;ge (verhandelbar je nach Erfahrung und Kundenbedarf)<\/p>\\n<p>&bull; Wettbewerbsf&auml;higes Gehalt und leistungsabh&auml;ngige Boni<\/p>\\n<p>&bull; M&ouml;glichkeit zum Arbeiten im Homeoffice<\/p>\\n<p>&bull; &bdquo;Mitarbeiter-werben-Mitarbeiter&ldquo;-Bonusprogramme<\/p>\\n<p>&bull; Voll bezahlte Schulungen zum Unternehmen und zu dem Projekt, an dem Sie arbeiten werden<\/p>\\n<p>&bull; Karriereentwicklungsprogramme, spezielle Schulungen und Sprachkurse<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix ist ein Arbeitgeber f&uuml;r Chancengleichheit<\/strong><\/p>\\n<p>Wir sind weltweit stolz darauf, als ein Team und ein Unternehmen vereint zu sein. Wir verpflichten uns, allen Bewerbern gleiche Besch&auml;ftigungschancen zu bieten und ein Arbeitsumfeld frei von Diskriminierung und Bel&auml;stigung zu schaffen. Alle Einstellungsentscheidungen basieren auf gesch&auml;ftlichen Anforderungen, Stellenanforderungen und beruflichen Qualifikationen &ndash; unabh&auml;ngig von ethnischer Herkunft, Alter, Geschlechtsidentit&auml;t, sexueller Orientierung, Religion, Herkunft, Familien- oder Elternstatus, Nationalit&auml;t, Behinderung oder anderen durch geltende nationale Gesetze gesch&uuml;tzten Merkmalen.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Arbeitsberechtigung<\/strong><\/p>\\n<p>Gem&auml;&szlig; den t&uuml;rkischen Gesetzen werden f&uuml;r diese Position ausschlie&szlig;lich Bewerber ber&uuml;cksichtigt, die in der T&uuml;rkei rechtlich zur Arbeit berechtigt sind.<\/p>\",\"ats_external_id\":\"TR-4345\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T02:59:17.969+03:00\",\"created_at\":\"2026-03-22T23:35:05.510+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ1?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"1214\",\"campaign_id\":\"14567\",\"campaign_title\":\"Specialist, Partner Success R1716511\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Partner Success - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Partner Specialist is responsible for effectively enabling the sales process for a client\u2019s products and services for an assigned territory\/client. Responsibilities are focused on managing relationships with important channel partners, as well as supporting a team to drive sales through channel partners.\",\"long_description\":\"<p><b>You will:<\/b><\/p><ul><li>Improve customer retention and revenue growth for an established customer base while providing accurate weekly\/monthly\/quarterly sales forecasts<\/li><li>Achieve defined metrics by promoting the sale of products and services to a portfolio of strategic channel engagement partners<\/li><li>Conduct monthly\/quarterly consultative reviews and health checks analyzing our needs<\/li><li>Create talk tracks specifically related to customer health and use predictive data to identify &#39;at-risk&#39; customers<\/li><li>Maintain overall health of channel, ensuring high satisfaction levels, with constant evaluation of channel experience and use feedback to make improvements.<\/li><li>Manage all channel escalations and coordinate delivery of prompt and successful resolution, while maintaining communication to client and our teams<\/li><li>Guide calls with channel partner to share best practices, promote channel programs and strategic growth opportunities to expand business<\/li><li>Create and deliver training to the sales team, sharing important insights and promoting the unique value and benefits of products<\/li><li>Manage high volume of customer contacts through phone and email each day<\/li><li>Work with cross-functional teams and management to improve sales processes and achieve a positive customer experience<\/li><li>Maintain a high level of CRM hygiene to ensure all relevant data is captured<\/li><li>May potentially attend vendor events<\/li><\/ul><p><\/p><p><b>You have:<\/b><\/p><ul><li>3&#43; 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1681\",\"campaign_id\":\"28\",\"campaign_title\":\"Temu\/Ukrainian\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Agent with Ukrainian\",\"street\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"address\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"city\":\"Tbilisi\",\"state\":null,\"postal_code\":\"0179\",\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix today!\",\"long_description\":\"<p><strong>We are growing!<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">We are happy to share that Georgia is the newest location on the Concentrix map! Join our team and start your career journey with us. We are just a few clicks away!<\/p>\\n<p>Concentrix is \u200b\u200ban employer with an extremely diverse portfolio and combines everything you desire from your new job: dynamics, teamwork, diversity and much more! Whether you are a student, novice or already have an established profession in the field of commerce, finance or technical field, regardless of your ability to work on full or part-time, we can help you develop in a healthy working environment, building together a positive customer service atmosphere. The employees in our offices create fruitful communication with the end customers of our partners via phone, chat or email.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>All that we expect from you:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Excellent customer service, focused on all enquiries and provided services<\/p>\\n<\/li>\\n<li>\\n<p>Finding the right solution for each individual problem<\/p>\\n<\/li>\\n<li>\\n<p>Providing all necessary information for new products and promotions<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You have the necessary skills that we are looking for!<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Good communication skills<\/p>\\n<\/li>\\n<li>\\n<p>Excellent written and spoken Ukrainian<\/p>\\n<\/li>\\n<li>\\n<p>Level of English B1<\/p>\\n<\/li>\\n<li>\\n<p>High school diploma<\/p>\\n<\/li>\\n<li>\\n<p>Problem-solving skills to find the right solution for any issue<\/p>\\n<\/li>\\n<li>\\n<p>Solid computer skills<\/p>\\n<\/li>\\n<li>\\n<p>Flexibility and positive attitude<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix offers:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Flexible working hours, ensuring a good work-life balance<\/p>\\n<\/li>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-28\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-26T03:59:11.201+04:00\",\"created_at\":\"2026-03-16T14:31:47.299+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOA?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1656\",\"campaign_id\":\"594\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ W@H \/ DB\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater (m\/w\/d) deutscher Bank Support - 100% Homeoffice\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Bewirb dich jetzt im Homeoffice in Ungarn!\",\"long_description\":\"<div>\\n<div>\\n<h4><strong>Power your game-changing career&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong><span data-olk-copy-source=\\\"MessageBody\\\">Du sprichst Deutsch und lebst in Ungarn?<\/span><\/strong>&nbsp;Dann ist unsere 100% Remote Customer Service Stelle genau das richtige f&uuml;r dich!<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als <strong>Kundenberater (m\/w\/d) f&uuml;r eine namhafte Bank<\/strong>&nbsp;bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen.<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Start ab sofort | Vollzeit oder Teilzeit, ab 30 Stunden pro Woche | 100% Homeoffice in Ungarn oder am Standort in P&eacute;cs | Servicezeiten: Montag - Samstag zwischen 07:00 und 22:00 Uhr, Sonntag zwischen 08:00 und 22:00 Uhr | 5-Tage-Woche | Inbound | Supportsprache: Deutsch &ndash; C1 | bis zu 562.000 HUF* brutto\/Monat | unbefristet&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong> Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">Als <strong>Kundenberater (m\/w\/d) Bank Service<\/strong>&nbsp;in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Kundenanfragen und -w&uuml;nsche bearbeiten<\/strong> und ein optimales Kundenerlebnis gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Als erster Ansprechpartner <strong>Kunden im telefonischen Support <\/strong>bei verschiedenen Servicethemen unterst&uuml;tzen. Im Detail bearbeitest du folgende Themen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fragen zur <strong>Einrichtung der Kunden-App beantworten.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Beim <strong>Telefon- und Online-Banking<\/strong> unterst&uuml;tzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\"><strong>Betreuung der Kartenaktivit&auml;ten<\/strong> (Sperrungen, Entsperrungen und Umtausch) &uuml;bernehmen.<\/li>\\n<li class=\\\"css-v55p23\\\"><strong>Auftr&auml;ge f&uuml;r Zahlungen entgegennehmen<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">Aufnahme von Phishing-F&auml;llen.<\/li>\\n<\/ul>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Alle Vorg&auml;nge<\/strong> sorgf&auml;ltig in der <strong>Datenbank erfassen<\/strong> und an die Bank &uuml;bermitteln.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Kundenanliegen <\/strong>an den entsprechenden Fachbereich <strong>weiterleiten <\/strong>oder auf Wunsch einen Termin in der Filiale vereinbaren.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse (C1 - C2)<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein&nbsp;<strong>Kommunikationstalent<\/strong> mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die&nbsp;<strong>Anforderungen an einen Remote-Arbeitsplatz erf&uuml;llen<\/strong> kannst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Die Servicezeiten (Montag - Samstag zwischen 07:00 und 22:00 Uhr, Sonntag zwischen 08:00 und 22:00 Uhr), flexibel abdecken kannst.<\/li>\\n<li class=\\\"css-v55p23\\\">Sicher im Umgang mit dem PC bist.<\/li>\\n<li>Bereit bist, dich kontinuierlich&nbsp;<strong>weiter zu entwickeln<\/strong>.<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereits <strong>Erfahrung im Bankwesen<\/strong>, in der <strong>Kundenbetreuung<\/strong> oder im <strong>Kundenservice<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung.<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 3 []\\\"><strong>Unsere Benefits<\/strong><\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li>Wir bieten dir einen&nbsp;<strong>100% Homeoffice-Arbeitsplatz<\/strong> ab deinem 2. Arbeitstag an. Die n&ouml;tige Hardware wird dir an deinem 1. Arbeitstag an unserem Standort in P&eacute;cs &uuml;bergeben.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit<\/strong>\u202f(ab\u202f30\u202fStd.\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du bekommst einen&nbsp;<strong>festen Bruttostundenlohn in H&ouml;he von 3000 HUF<\/strong>, welcher durch eine individuelle, <strong>leistungsorientierte Verg&uuml;tung <\/strong>erg&auml;nzt wird.&nbsp; Es winken somit&nbsp;<strong>bis zu<\/strong><strong> 562.000 HUF* brutto\/Monat<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Profitiere zus&auml;tzlich vom <strong>Cafeteria-System und Fahrtkostenzusch&uuml;sse<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem (Vollzeit-)Training<\/strong>, das online von zertifizierten Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf verschiedenen Teamevents kennenlernen zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen. <strong>Bewirb dich noch heute &uuml;ber unser Online-Formular<\/strong>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer <span data-teams=\\\"true\\\">+3670 7785-276<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<\/div>\\n<div>\\n<p><strong>Dein zuk&uuml;nftiger Arbeitsort<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">100% Homeoffice in Ungarn<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/h4>\\n<p><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>*Die Angabe bezieht sich auf ein Bruttomonatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em><\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>#WAH<br \/>#EMEACNX <br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"HU-594\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"3000\",\"salary_type\":\"hourly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-07-07T09:43:45.045+02:00\",\"created_at\":\"2026-03-16T07:29:41.929+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTQ?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1221\",\"campaign_id\":\"14465\",\"campaign_title\":\"Sr. Server Engineer (TCF) R1714294\",\"campaign_type\":\"job_application\",\"job_title\":\"Cloud Resiliency Engineer\",\"street\":\"ESP Barcelona - Malaga Spain Client Site\",\"address\":\"ESP Barcelona - Malaga Spain Client Site\",\"city\":\"Barcelona - Malaga\",\"state\":null,\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\",\"long_description\":\"<p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><h2><b>Overview<\/b><\/h2><p>Cloud Architect will support customers through focused technical engagements aimed at improving the reliability, continuity, and recoverability of their cloud environments. The architect will combine deep technical expertise in Microsoft Azure with a strong command of disaster recovery, business continuity, and operational resiliency processes, including the design and evaluation of Major Incident Response Plans (MIRPs).<\/p><p><\/p><p>This role requires the ability to assess both cloud infrastructure and resiliency processes end-to-end, identifying risks, aligning to best practices, and delivering clear, actionable recommendations that strengthen the customer\u2019s ability to withstand and recover from disruptions.<\/p><p><\/p><h2><b>Required Qualifications<\/b><\/h2><p>Minimum 5&#43; years of hands-on experience in the following areas:<\/p><ul><li><p>Deep experience with high availability (HA) and disaster recovery (DR) design in Microsoft Azure.<\/p><\/li><li><p>Solid understanding of Azure architecture, including infrastructure, Availability Zones, backup\/recovery, and monitoring services.<\/p><\/li><li><p>Familiarity with cloud-native resiliency patterns and site reliability engineering (SRE) methods.<\/p><\/li><li><p>Proven ability to assess and design effective Major Incident Response Plans (MIRPs) that align with operational SLAs and business risk tolerances.<\/p><\/li><li><p>Experience in business continuity planning, incident response coordination, and process maturity assessments.<\/p><\/li><li><p>Excellent communication and documentation skills for technical and executive stakeholders.<\/p><\/li><li><p>Background in technical consulting or assessment-based delivery engagements.<\/p><\/li><\/ul><p><\/p><h2><b>Certifications<\/b><\/h2><p>(Candidates will need to get certified within 3-4 months of joining if they are missing any of the following)<\/p><ul><li><p>Microsoft Certified: Azure Solutions Architect Expert<\/p><\/li><li><p>ITIL Foundation Certification<\/p><\/li><li><p>Microsoft Certified: Azure Administrator Associate<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1714294\",\"location\":\"Barcelona - 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Malaga Spain Client Site\",\"address\":\"ESP Barcelona - Malaga Spain Client Site\",\"city\":\"Barcelona - Malaga\",\"state\":null,\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>The Cloud Solution Architect will partner with customers to improve the health, performance, and adoption of Microsoft 365 environments. This role combines deep technical expertise across Microsoft 365 Apps, network connectivity, and tenant health with strong skills to optimize configurations, and drive usage growth.<br \/><br \/>The architect will proactively assess tenant health, network readiness, and application performance, identify risks and misconfigurations while deliver actionable recommendations aligned with Microsoft best practices. In addition, the role emphasizes driving usage insights through usage analytics, governance strategies, and end-user enablement to ensure customers realize the full value of Microsoft 365.<\/p><p><\/p><p><b>Key\u00a0responsibilities\u00a0<\/b><\/p><ul><li><p>Assess Microsoft 365 tenant health across apps, services, and network connectivity.<\/p><\/li><li><p>Evaluate M365 Apps performance (Office, Teams, Outlook) and optimize configurations for reliability and user experience.<\/p><\/li><li><p>Review network readiness for Microsoft 365 workloads, including bandwidth, latency, and connectivity best practices.<\/p><\/li><li><p>Analyze usage and adoption metrics to identify gaps and recommend strategies for improving engagement.<\/p><\/li><li><p>Provide guidance on governance, compliance, and operational processes to strengthen platform health.<\/p><\/li><li><p>Deliver professional customer-facing documentation summarizing health assessments, usage insights, and recommended next steps.<\/p><\/li><\/ul><p><\/p><p><b>Required Qualifications\u00a0<\/b><\/p><ul><li><p>Advanced level of English and French\/Arabic or Italian<\/p><\/li><li><p>Minimum 8&#43; years of hands-on experience with Microsoft 365 administration and optimization<\/p><\/li><li><p>Microsoft 365 Apps (Office, Teams, Outlook)<\/p><\/li><li><p>Experience managing and optimizing Microsoft Teams for enterprise environments<\/p><\/li><li><p>Knowledge of M365 workloads (SharePoint Online, Exchange Online, OneDrive for Business)<\/p><\/li><li><p>Network connectivity for cloud services<\/p><\/li><li><p>Microsoft Endpoint Manager and device health<\/p><\/li><li><p>Familiarity with Microsoft Secure Score, compliance manager, and tenant health dashboards.<\/p><\/li><li><p>Strong ability to interpret usage analytics and design adoption strategies.<\/p><\/li><li><p>Understanding of Microsoft 365 health service, incidents, and operational monitoring<\/p><\/li><li><p>Proven experience troubleshooting Microsoft 365 services and analyzing complex tenant and security configurations<\/p><\/li><li><p>Experience in business continuity planning, incident response coordination, and process maturity assessments.<\/p><\/li><li><p>Excellent communication and documentation skills for technical and executive audiences.<\/p><\/li><li><p>Background in technical consulting or assessment-based delivery engagements.<\/p><\/li><\/ul><p><\/p><p><b>Preferred qualifications\u00a0<\/b><\/p><ul><li><p>Experience with network performance tuning for Microsoft 365 workloads.<\/p><\/li><li><p>Copilot for M365, Copilot Chat, Copilot Agent<\/p><\/li><li><p>Familiarity with Entra ID architecture and identity security best practices, including Conditional Access, MFA, and privileged access.<\/p><\/li><li><p>Familiarity with compliance frameworks such as ISO 22301, NIST SP 800-34, or SOC 2 Type II in the context of operational resilience.<\/p><\/li><\/ul><p><\/p><p><b>Certifications\u00a0<\/b><\/p><p>Required\u00a0<\/p><ul><li><p>Microsoft 365 Certified: Teams Administrator Associate (MS-700)<\/p><\/li><li><p><i>Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)<\/i><\/p><\/li><li><p><i>Microsoft Certified: Endpoint Administrator Associate (MD-102)<\/i><\/p><\/li><\/ul><p><\/p><p><b>Preferred\u00a0<\/b><\/p><ul><li><p>\u00a0Microsoft 365 Certified: Enterprise Administrator Expert<\/p><\/li><\/ul><p><\/p><p>The deadline to apply for this position is March 13. 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As a Content Management Specialist, you will be responsible for overseeing the creation, organization, and maintenance of digital content across various platforms.  \\nYour role will involve collaborating with cross-functional teams to ensure the smooth flow of content and its alignment with business objectives.\",\"long_description\":\"<p><u><b>Responsibility\/Activity<\/b><\/u><\/p><ul><li><p>\u00a0Content Creation and Editing: Create, edit, and proofread engaging and high-quality\u00a0content for websites, blogs, social media, and other digital platforms.\u00a0<\/p><\/li><li><p>Content Strategy: Develop and implement content strategies to meet business goals, considering target audience, brand guidelines, and SEO best practices.\u00a0<\/p><\/li><li><p>Content Organization and Management: Organize and manage digital assets,\u00a0<br \/>including text, images, videos, and audio files, using content management systems (CMS) or other relevant tools.\u00a0<\/p><\/li><li><p>Content Publishing: Upload, format, and publish content on various platforms,\u00a0ensuring accuracy, consistency, and optimal user experience.\u00a0<\/p><\/li><li><p>Collaboration: Collaborate with cross-functional teams, including marketing, design,\u00a0and development, to gather content requirements, obtain approvals, and ensure\u00a0timely delivery.\u00a0<\/p><\/li><li><p>Content Training and Support: Provide guidance and training to content contributors\u00a0on best practices, CMS usage, and content management workflows.\u00a0<\/p><\/li><li><p>Analytics and Reporting: Monitor content performance using analytics tools, generate\u00a0reports, and provide insights to improve content effectiveness.\u00a0<\/p><\/li><li><p>Content Governance: Establish and enforce content governance policies, ensuring\u00a0adherence to brand standards, style guides, and legal regulations.\u00a0<\/p><\/li><\/ul><p><\/p><p><b><u>You Have\/Are<\/u><\/b><\/p><ul><li><p><b>Bachelor&#39;s degree in computer science, information technology, or a related field.\u00a0<\/b><\/p><\/li><li><p><b>At least 1-2 years of experiences in related field.<\/b><\/p><\/li><li><p>Proven experience in managing and administrating content management systems,\u00a0such as WordPress, Drupal, or SharePoint.\u00a0<\/p><\/li><li><p><b>Proficiency in HTML, CSS, and JavaScript for front-end customization and\u00a0troubleshooting.\u00a0<\/b><\/p><\/li><li><p>Strong understanding of web development principles, including responsive design,\u00a0accessibility, and SEO best practices.\u00a0<\/p><\/li><li><p>Technical expertise in integrating CMS with other systems and platforms, such as\u00a0marketing automation tools, CRM systems, or e-commerce platforms.\u00a0<\/p><\/li><li><p>Familiarity with content migration strategies and tools to facilitate seamless data\u00a0transfer into the CMS.\u00a0<\/p><\/li><li><p>Strong communication and collaboration skills to work effectively with cross-<br \/>functional teams and stakeholders.\u00a0<\/p><\/li><li><p>Detail-oriented with the ability to manage multiple projects and prioritize tasks\u00a0effectively.\u00a0<\/p><\/li><li><p>Strong organizational and time management skills to meet deadlines and prioritize\u00a0tasks.\u00a0<\/p><\/li><li><p>Excellent communication skills, both written and verbal, with the ability to articulate\u00a0content requirements and provide constructive feedback.<\/p><\/li><\/ul><p><\/p><p><b><u>Privacy and Information security<\/u><\/b><\/p><ul><li><p>Adhere security requirements in the process.<\/p><\/li><li><p>Protect the privacy of personal information.<\/p><\/li><\/ul><p><\/p><p><b><u>Accommodation and Diversity<\/u><\/b><\/p><p>We have always been and will always be committed to the principle that everyone at Concentrix, regardless of who they are, where they hail from, the color of their skin, who they worship, or who they love, has equal opportunity, with policies and values which codify this, across all the countries where we are based. 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Bhd\",\"reference_id\":\"WMY04\",\"organization_reference_id\":\"WMY04\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50480\",\"primary_location\":{\"id\":\"MY-KUM-WISMA-01\",\"wid\":\"6ca02145b1f0101d397c5fe5b8490000\",\"descriptor\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"nurainashazreen.ahmadnazri@concentrix.com\"},\"first_name\":\"Ahmad Nazri, Nuraina Shazreen\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103492697\",\"wid\":\"7f13f9dd4b7d100c9f45a0b1062f0000\",\"descriptor\":\"Nuraina Shazreen Ahmad Nazri (103492697)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3240\",\"descriptor\":\"Associate, Sales Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364431\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Associate--Sales-Support--English-Speaker-_R1712059\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Associate--Sales-Support--English-Speaker-_R1712059\/apply\",\"job_requisition_id\":\"R1712059\"}],\"organizations\":[{\"wid\":\"5177aea6045b103a4e6afb3edf200000\",\"descriptor\":\"W0ZP93 P_Sap Malaysia Store\",\"reference_id\":\"W0ZP93\",\"custom_reference_id\":\"W0ZP93\",\"company_reference_id\":null},{\"wid\":\"399e513c0e2b101fca52b835e1720000\",\"descriptor\":\"14090 - Sap - WHSBTAPAC82\",\"reference_id\":\"WHSBTAPAC82\",\"custom_reference_id\":\"WHSBTAPAC82\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. 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At Concentrix Mexico, we offer the right tools, a supportive team, and the chance to grow in a company that values your potential. Join our community of professionals today. \ud83c\uddf2\ud83c\uddfd<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Customer Support Representative<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Assist customers via phone, chat, or email with professionalism and care.<\/li>\\n<li style=\\\"color: #002f35;\\\">Follow established processes and use internal systems to resolve inquiries.<\/li>\\n<li style=\\\"color: #002f35;\\\">Collaborate with your team to deliver great service every day.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benefits<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Weekly base salary<br \/>\u2705 IMSS, INFONAVIT, and legal benefits<br \/>\u2705 Paid training<br \/>\u2705 Career advancement opportunities<br \/>\u2705 Incentives for performance and attendance<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requirements<\/div>\\n<p style=\\\"color: #002f35;\\\">High school diploma<br \/>Basic computer skills<br \/>Availability for full-time shifts<br \/>Clear communication<br \/>(For bilingual roles) English proficiency required<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Ready to build your future? 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n&aacute;pln&iacute; pr&aacute;ce<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Komunikace se z&aacute;kazn&iacute;ky prost\u0159ednictv&iacute;m telefonu, e-mailu a&nbsp;chatu<\/li>\\n<li>Pomoc s&nbsp;technick&yacute;mi dotazy k&nbsp;elektronick&yacute;m za\u0159&iacute;zen&iacute;m (nap\u0159.&nbsp;telefony, tablety, TV, dom&aacute;c&iacute; spot\u0159ebi\u010de)<\/li>\\n<li>Diagnostika probl&eacute;m\u016f a&nbsp;hled&aacute;n&iacute; vhodn&eacute;ho \u0159e&scaron;en&iacute;<\/li>\\n<li>Evidence a&nbsp;spr&aacute;va z&aacute;kaznick&yacute;ch po\u017eadavk\u016f v&nbsp;intern&iacute;ch syst&eacute;mech<\/li>\\n<li>Sledov&aacute;n&iacute; pr\u016fb\u011bhu oprav a&nbsp;\u0159e&scaron;en&iacute; reklamac&iacute;<\/li>\\n<li>Vyu\u017e&iacute;v&aacute;n&iacute; n&aacute;stroj\u016f pro vzd&aacute;lenou diagnostiku za\u0159&iacute;zen&iacute;<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>Koho hled&aacute;me<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>V&yacute;born&aacute; znalost \u010de&scaron;tiny (slovem i p&iacute;smem)<\/li>\\n<li>angli\u010dtina v&yacute;hodou<\/li>\\n<li>Dobr&eacute; komunika\u010dn&iacute; schopnosti a&nbsp;proz&aacute;kaznick&yacute; p\u0159&iacute;stup<\/li>\\n<li>Z&aacute;jem o&nbsp;technologie a&nbsp;chu\u0165 u\u010dit se nov&eacute; v\u011bci<\/li>\\n<li>Schopnost \u0159e&scaron;it probl&eacute;my a&nbsp;pracovat s&nbsp;v&iacute;ce informacemi najednou<\/li>\\n<li>Z&aacute;kladn&iacute; orientace v&nbsp;pr&aacute;ci na po\u010d&iacute;ta\u010di<\/li>\\n<li>Zku&scaron;enost ze z&aacute;kaznick&eacute; podpory je v&yacute;hodou, nikoli podm&iacute;nkou<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>Co v&aacute;m nab&iacute;dneme<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Pln&yacute; &uacute;vazek (38,75 hodiny t&yacute;dn\u011b)<\/li>\\n<li>Hybridn&iacute; re\u017eim pr&aacute;ce (kombinace pr&aacute;ce z&nbsp;kancel&aacute;\u0159e a&nbsp;z domova)<\/li>\\n<li>Kompletn&iacute; 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n \\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n \\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n \\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b><span>Lead Databricks Consultant - Strategic Solution Architecture\u00a0<\/span> <\/b><\/p><p><\/p><p><b><span>Key responsibilities\u00a0<\/span><\/b><\/p><p><\/p><p><b><span>Presales and solutioning\u00a0<\/span><\/b><\/p><ul><li><p><span>Partner with sales and account teams to run discovery sessions, understand customer\u00a0objectives, and\u00a0identify\u00a0high value\u00a0Databricks use cases.\u00a0<\/span><\/p><\/li><\/ul><ul><li><p><span>Shape solution visions and reference architectures for data, analytics, and AI platforms built on Databricks and cloud services (Azure, AWS, or GCP).\u00a0<\/span><\/p><\/li><\/ul><ul><li><p><span>Develop proposals and statements of work, including scope, phases, estimates, risks, and assumptions for Databricks engagements.\u00a0<\/span><\/p><\/li><\/ul><ul><li><p><span>Deliver technical presentations, whiteboard sessions, and demos that clearly communicate Databricks capabilities and business value to diverse audiences.\u00a0<\/span><\/p><\/li><\/ul><ul><li><p><span>Address technical objections, guide architecture discussions, and build confidence with client architects and executives during the sales cycle.\u00a0<\/span><\/p><\/li><li><p><span><span>Drive additional revenue by proactively uncovering opportunities to expand business<i> <\/i>within current customer base<\/span><\/span><\/p><\/li><\/ul><p><\/p><p><b><span>Architecture and delivery leadership\u00a0<\/span><\/b><\/p><ul><li><p><span>Lead the design and implementation of secure, scalable Databricks Lakehouse architectures, including Delta Lake, Unity Catalog, and integration with upstream and downstream systems.\u00a0<\/span><\/p><\/li><li><p><span>Pro-actively define offerings, IP and associated collateral that will resonate with both new\/existing customers and help close new business<\/span><\/p><\/li><\/ul><ul><li><p><span>Oversee the\u00a0build\u00a0of batch and streaming data pipelines, notebooks, and Databricks SQL assets using Spark, Python, and SQL, following medallion and other\u00a0best practice\u00a0patterns.\u00a0<\/span><\/p><\/li><\/ul><ul><li><p><span>Define and enforce engineering standards, including code quality, testing, CI\/CD, observability, and operational readiness for Databricks workloads.\u00a0<\/span><\/p><\/li><\/ul><ul><li><p><span>Collaborate with project managers and client stakeholders to plan releases, manage dependencies, mitigate risks, and ensure\u00a0on time,\u00a0on budget\u00a0delivery.\u00a0<\/span><\/p><\/li><\/ul><ul><li><p><span>Provide\u00a0hands on\u00a0technical leadership to data engineers and analysts, reviewing designs and code, and unblocking complex technical issues.\u00a0<\/span><\/p><\/li><\/ul><p><\/p><p><b><span>Governance, operations, and adoption\u00a0<\/span><\/b><\/p><ul><li><p><span>Implement data governance and security practices using Unity Catalog and related tools, including access control, lineage, and\u00a0compliance aligned\u00a0policies.\u00a0<\/span><\/p><\/li><\/ul><ul><li><p><span>Optimize\u00a0performance, reliability, and cost of Databricks workloads through cluster tuning, storage strategies, and monitoring.\u00a0<\/span><\/p><\/li><\/ul><ul><li><p><span>Drive change management and enablement by creating documentation, runbooks, and training materials, and\u00a0facilitating\u00a0knowledge transfer to client teams.\u00a0<\/span><\/p><\/li><\/ul><ul><li><p><span>Support production\u00a0go lives\u00a0and\u00a0post olive\u00a0stabilization, ensuring robust handover to client operations or managed services teams.\u00a0<\/span><\/p><\/li><\/ul><ul><li><p><span>Work with specialty sales team and COE Lead to create a plan to engage with and add net new customers to existing portfolio<\/span><\/p><\/li><\/ul><p><\/p><p><b><span>Required qualifications\u00a0<\/span><\/b><\/p><ul><li><p><span>Excellent communication, stakeholder management, and presentation skills, with the ability to influence technical and nontechnical audiences.\u00a0<\/span><\/p><\/li><\/ul><ul><li><p><span>Demonstrated ability to run workshops, gather requirements, and translate business needs into technical designs and phased roadmaps.\u00a0<\/span><\/p><\/li><\/ul><ul><li><p><span>Proven experience leading\u00a0client facing\u00a0data or analytics projects in a consulting, professional services, or similar environment.\u00a0<\/span><\/p><\/li><\/ul><ul><li><p><span>Extensive\u00a0hands-on\u00a0experience designing and delivering data platforms and pipelines on Databricks, including Delta Lake, Jobs\/Workflows, and Databricks SQL.\u00a0<\/span><\/p><\/li><\/ul><ul><li><p><span>Strong programming skills in at least two of: Python,\u00a0PySpark, and SQL, with\u00a0demonstrated\u00a0ability to build\u00a0performant\u00a0batch and streaming solutions.\u00a0<\/span><\/p><\/li><\/ul><ul><li><p><span>Solid understanding of cloud services (Azure,\u00a0AWS,\u00a0or GCP) relevant to Databricks deployments, such as storage, networking, identity, and DevOps tooling.\u00a0<\/span><\/p><\/li><\/ul><ul><li><p><span>Experience implementing data governance, security, and access control in Lakehouse or data platform environments using Unity Catalog or similar tools.\u00a0<\/span><\/p><\/li><\/ul><p><\/p><p><b><span>Preferred qualifications\u00a0<\/span><\/b><\/p><ul><li><p><span>Experience with largescale data platform migrations or modernizations (e.g., from legacy ETL\/warehouse tools to Databricks).\u00a0<\/span><\/p><\/li><\/ul><p><\/p><p><span>The base salary for this position is $145,790 - $235,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/span><\/p><p><\/p><p><span>The deadline to apply for this position is: 08\/31\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/span><\/p><p><span>\u00a0<\/span><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><span>#concentrix<\/span><\/p><p><span>#WAH<\/span><\/p><p><span>#LI-Remote<\/span><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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Are you eager to make a significant impact with your skills? We have the perfect role for you!<\/p>\\n<p><strong>Role<\/strong><strong>&nbsp;Overview<\/strong><\/p>\\n<p>Join a leading team in the world of lighting solutions! Our energy-efficient lighting products, systems, and services enhance the quality of light, making lives safer, businesses more productive, and cities more livable.<\/p>\\n<p><strong>Enjoy Your Weekends Free!<\/strong><br \/>Our support lines are open from <strong>10:00 am - 7:00 pm, Monday to Friday<\/strong>, allowing you to maintain a healthy work-life balance.<\/p>\\n<p><strong>Plus, there's the possibility of hybrid work after 6 months!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Respond to inbound customer requests and document relevant case information<\/li>\\n<li>Understand client needs and present tailored solutions that align with their business goals<\/li>\\n<li>Ensure excellent customer satisfaction<\/li>\\n<li>Assist users and corporate partners with Pre-Sales, General Inquiries, and technical support issues via various communication channels<\/li>\\n<li>Handle customer escalations appropriately and escalate issues to higher support tiers as needed<\/li>\\n<li>Collaborate with other technicians to resolve or properly close help tickets<\/li>\\n<li>Manage an individual ticket queue<\/li>\\n<li>Provide feedback and follow management directions<\/li>\\n<\/ul>\\n<p><strong>What do you need?<\/strong><\/p>\\n<ul>\\n<li>Exceptionally customer-focused<\/li>\\n<li>Fluency in both German and Dutch, with excellent verbal and written communication skills<\/li>\\n<li>Advanced level of English, both spoken and written<\/li>\\n<li>Ability to simplify technical language for non-technical users<\/li>\\n<li>Patience and confidentiality in handling data and personal information<\/li>\\n<li>Proactive, self-motivated, and a great team player<\/li>\\n<li>Excellent soft skills, particularly in active listening and empathy<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>Full-time role with working shifts between 10:00 a.m. &ndash; 7:00 p.m., Monday &ndash; Friday<\/li>\\n<li>Competitive salary &ndash; 2403 EUR<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Continuous training and upskilling programs through Concentrix University<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong>&nbsp;<strong><em>Bulgaria is an equal-opportunity employer<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"BG-601\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T14:20:48.998+03:00\",\"created_at\":\"2026-03-12T10:17:32.031+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDE?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"167\",\"campaign_id\":\"600\",\"campaign_title\":\"Signify\/ German\/ Sofia\/ O.5\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Solutions Advisor with German - Part-time\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Join Our Team &ndash; Part-Time Opportunity!<\/strong><\/p>\\n<p>Are you enthusiastic about providing exceptional customer support in an engaging, fast-paced environment? If you're seeking a role where your skills can truly shine and make a difference, we've got the perfect part-time position for you!<\/p>\\n<p><strong>Role<\/strong><strong>&nbsp;Overview<\/strong><\/p>\\n<p>Fantastic opportunities working with the world's leading lighting solutions provider! Our energy-efficient lighting products, systems, and services enable customers to enjoy a superior quality of light, and make people&rsquo;s lives safer and more comfortable, businesses more productive, and cities more livable.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>Flexible Work Schedule!<\/strong> Enjoy your weekends free! Our <strong>part-time<\/strong> roles offer shifts between <strong>9:00 am and 9:00 pm, Monday to Friday<\/strong>, helping you maintain a great work-life balance.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>Hybrid Work Possibility After 6 Months!<\/strong><\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Respond to inbound customer requests, document relevant case information<\/li>\\n<li>Ensure excellent customer satisfaction<\/li>\\n<li>Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via phone\/email\/chat\/social\/social messaging channels (as assigned)<\/li>\\n<li>Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented<\/li>\\n<li>Collaborate with other technicians to resolve or properly close help tickets<\/li>\\n<li>Manage an individual ticket queue<\/li>\\n<li>Responsible for following the direction of management and providing feedback<\/li>\\n<\/ul>\\n<p><strong>What do you need?<\/strong><\/p>\\n<ul>\\n<li>Exceptionally customer-focused<\/li>\\n<li>Fluency in German, both in verbal and written communication<\/li>\\n<li>Good level of English in both verbal and written communication (for training purposes)<\/li>\\n<li>At least 6 months of experience in a front-line technical customer service role preferred<\/li>\\n<li>&nbsp;Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li>\\n<li>Demonstrate patience when communicating and solving issues<\/li>\\n<li>Treat all data and personal information with utmost confidentiality&nbsp;&nbsp;<\/li>\\n<li>Keep up with the latest IT and tech-related trends<\/li>\\n<li>Proactive, self-motivated, and a great team player<\/li>\\n<li>Excellent soft skills, particularly in<\/li>\\n<li>Demonstrating empathy in active listening skills<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>Part-time role with working shifts between 9:00 a.m. &ndash; 9:00 p.m., Monday &ndash; Friday<\/li>\\n<li>Competitive salary &ndash; 997 EUR<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Continuous training and upskilling programs through Concentrix University<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong>&nbsp;<strong><em>Bulgaria is an equal-opportunity employer<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"BG-600\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T14:20:48.941+03:00\",\"created_at\":\"2026-03-12T10:08:31.665+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1227\",\"campaign_id\":\"14434\",\"campaign_title\":\"Solution Architect (TCF) R1712987\",\"campaign_type\":\"job_application\",\"job_title\":\"SaaS Solution Architect\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. 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data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Immerse yourself in Health advising, contributing to the success of top brands.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Be an effective communicator, bridging the gap between&nbsp;customer&nbsp;and our&nbsp;client, ensuring smooth collaboration.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Be the 1st point of contact to consult,&nbsp;assist, and support the&nbsp;customer&nbsp;needs.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Foster enduring relationships with customers, building trust.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Take charge of solving problems and take care of&nbsp;maintaining&nbsp;our client's good name and image.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Learn the art of providing strategic recommendations and generating exceptional customer service.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Qualities We Value:<\/span><\/strong><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">An enthusiastic spirit with degree in Dietology\/Cosmetology\/ Chemistry\/ Biology\/ Biotechnology or similar field of studies.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"14\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fluency in English (B2\/C1) and French (C1)<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"15\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">You&rsquo;re&nbsp;self-motivated and skilled at multitasking, ready to take on new challenges.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"16\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Though you may lack experience, your excitement about your field of studies and willingness to continue improving your knowledge in&nbsp;a working&nbsp;environment.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"17\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">We&rsquo;ll&nbsp;teach you the ropes of managing client-customer relations.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"18\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Effective organization and time management skills are essential.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Why&nbsp;You&rsquo;ll&nbsp;Find&nbsp;It&nbsp;Fulfilling:<\/span><\/strong><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"19\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Our \\\"2 weeks training\\\" and &ldquo;learning by doing&rdquo; approach promises professional growth as you gain hands-on experience, with a constant support of your Training Buddy<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"20\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Embrace an international and diverse work environment, expanding your horizons.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"21\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Your development will reflect your evolving skills and potential as we invest in your development.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"22\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Employment Contract<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"23\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Private medical care<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"24\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Group insurance program,&nbsp;sports&nbsp;and leisure program<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"25\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Social activities,&nbsp;events&nbsp;and celebrations<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-634\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"7500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-05T16:40:56.517+02:00\",\"created_at\":\"2026-03-12T08:53:44.756+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzQ?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"49\",\"campaign_id\":\"879\",\"campaign_title\":\"Referral - Customer Service ES\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de Servicio al Cliente\",\"street\":\"\",\"address\":\"\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":\"San Salvador Department\",\"country\":\"El Salvador\",\"short_description\":\"Representante de Servicio al Cliente en El Salvador\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iexcl;Impulsa tu carrera con Concentrix El Salvador!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Buscas una oportunidad para crecer profesionalmente? En Concentrix El Salvador te damos las herramientas, el apoyo y el ambiente ideal para que puedas avanzar. &Uacute;nete a nuestro equipo. \ud83c\udf1f<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Servicio al Cliente<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Brindar atenci&oacute;n al cliente por tel&eacute;fono, chat o correo electr&oacute;nico.<\/li>\\n<li style=\\\"color: #002f35;\\\">Seguir procedimientos y utilizar herramientas internas para resolver consultas.<\/li>\\n<li style=\\\"color: #002f35;\\\">Colaborar dentro de un equipo din&aacute;mico y profesional.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Salario base competitivo<br \/>\u2705 Capacitaci&oacute;n completa<br \/>\u2705 Estabilidad laboral<br \/>\u2705 Entorno inclusivo y respetuoso<br \/>\u2705 Oportunidades de desarrollo y crecimiento<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">T&iacute;tulo de bachillerato<br \/>Conocimientos b&aacute;sicos de computaci&oacute;n<br \/>Buena comunicaci&oacute;n<br \/>Actitud enfocada en el cliente<br \/>Disponibilidad de horarios<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iquest;Est&aacute;s listo para el siguiente paso? 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This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities&nbsp;<\/h2>\\n<p>&bull; Assist external users of the client's technical products or services; identify, investigate, research and provide resolution to user questions and problems<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Follow appropriate escalation path to resolve technical issues; including making follow up outbound calls to customers or other parties as needed<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Solve problems that are generally unstructured and require extensive use of conceptual thinking skills<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Clarify customer requirements; probe for understanding<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<h2>Candidate Profile&nbsp;<\/h2>\\n<p>&bull; Associate&rsquo;s Degree in related technical discipline with six years of related technical experience preferred<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Achieve and maintain recognized and applicable technical certification(s)<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Relevant technical expertise related to program (i.e. hardware, software, networking, data storage, troubleshooting, repair)<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Working knowledge of client technical systems<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Courteous with strong customer service orientation<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to learn including strong problem solving skills<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Dependable with proficient attention to detail<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to work as a team member, as well as independently with minimal supervision<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Able to rotate shifts, as needed<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Based on location and\/or program, additional experience\/skills may be required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>*Job requirements may vary by country and will not contravene any local laws<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<h2>Career Framework Role&nbsp;<\/h2>\\n<p>Has program required basic skillset to perform routine tasks within simple processes but lacking program\/product specific knowledge.&nbsp; Works with close supervision and clearly defined procedures.&nbsp; Starting to demonstrate familiarity with client terminology, operating standards and procedures.&nbsp; Starter without sustained metric performance levels .<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<h2>Supplemental Geographical Information<\/h2>\\n<p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p>\\n<p>&nbsp;<\/p>\\n<p>GERMANY - This job description does not apply to employees in Germany.<\/p>\\n<p>&nbsp;<\/p>\\n<p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p>\\n<p>&nbsp;<\/p>\\n<p>PHILIPPINES&nbsp;&nbsp;<\/p>\\n<p>&bull; Minimum of two years of college education in related technical discipline.&nbsp; No prior call center experience is required<\/p>\\n<p>&bull; Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p>\\n<p>&bull; Ability to resolve basic to moderate technical issues<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>INDIA&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy<\/p>\\n<p>&bull; Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p>\\n<p>&bull; Confirm customer understanding of the solution and provide additional customer education as needed<\/p>\\n<p>&bull; Ability to learn including strong problem solving skills<\/p>\\n<p>&bull; Demonstrate strong probing and problem solving skills<\/p>\\n<p>&bull; Should be able to handle complex queries<\/p>\\n<p>&bull; Should be able to resolve customer queries independently<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<h2>Disclaimer&nbsp;&nbsp;<\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"SV-876\",\"location\":\"San Salvador, San Salvador Department\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T18:59:13.319-05:00\",\"created_at\":\"2026-03-11T13:03:10.811-05:00\",\"latitude\":\"13.6980638\",\"longitude\":\"-89.1915341\",\"landing_page_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NzY?\",\"apply_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NzY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"organization_reference_id\":\"YSV01\"},\"location\":{\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":null,\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"dolly.aguilar@concentrix.com\"},\"first_name\":\"Aguilar De Duran, Dolly Gabriela\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101115999\",\"wid\":\"66c9c395b09c1069e05c963fd53e02aa\",\"descriptor\":\"Ana Minero Chinchilla (101115999)\"},{\"id\":\"102600372\",\"wid\":\"da7d7d2449a210103188a2498e810000\",\"descriptor\":\"Fatima Henriquez (102600372)\"},{\"id\":\"101611632\",\"wid\":\"57c2ce7ff60d01a1518f704c21082a3f\",\"descriptor\":\"Marcela Cruz Flores (101611632)\"},{\"id\":\"101279235\",\"wid\":\"24b3a9f9e19801cfbc4610c21e01aba4\",\"descriptor\":\"Leodan Alexander Santos Mata (101279235)\"},{\"id\":\"102238730\",\"wid\":\"789bcbe9150a10145bcf460f0ad00000\",\"descriptor\":\"Katerin Rivas Pineda (102238730)\"},{\"id\":\"102600377\",\"wid\":\"da7d7d2449a2101031884b4788740001\",\"descriptor\":\"Alicia Fuentes Funes (102600377)\"},{\"id\":\"102600382\",\"wid\":\"da7d7d2449a2101031882440bf610000\",\"descriptor\":\"Dolly Aguilar (102600382)\"},{\"id\":\"103172538\",\"wid\":\"6eca865b9af9101da509224f49580000\",\"descriptor\":\"Adriana Minero Erazo (103172538)\"},{\"id\":\"288538\",\"wid\":\"60219339f7a0106482a623c504f560bd\",\"descriptor\":\"Alejandra Morales Barton (288538)\"},{\"id\":\"102114467\",\"wid\":\"257f4718785c1012917b13db60930000\",\"descriptor\":\"Rebeca Coto (102114467)\"},{\"id\":\"102856632\",\"wid\":\"8ad28f6857471009fcaa68dfaaa30000\",\"descriptor\":\"Julio Romero Guardado (102856632)\"},{\"id\":\"102600387\",\"wid\":\"da7d7d2449a210103187e37165710000\",\"descriptor\":\"Gabriela Galeas Linares (102600387)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0635\",\"descriptor\":\"Advisor I, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342272\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Tech-Support-EN_R1664897\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Tech-Support-EN_R1664897\/apply\",\"job_requisition_id\":\"R1664897\"}],\"organizations\":[{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><\/p><p>The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<\/p><p><\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p><\/p><p>As a<b> Sr Solutions Architect<\/b>, you will play a pivotal role in enhancing quality, efficiency, and customer satisfaction. Your responsibilities will include leading customer interactions and assisting clients in the development, construction, testing, and deployment of solutions that utilize Smartsheet, the Smartsheet API, and integrations between Smartsheet and other products. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. 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And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Responsibilities<\/b><\/p><ul><li><p>Design, develop, test, and deploy scalable software solutions and integration components using modern backend technologies such as Ruby, .NET, Node.js, Python, or Java.<\/p><\/li><li><p>Architect and implement API-driven integrations between Smartsheet and enterprise third-party platforms.<\/p><\/li><li><p>Partner directly with customers to lead technical discovery workshops, gather requirements, and define scalable integration architectures aligned with business goals.<\/p><\/li><li><p>Act as a trusted technical consultant, translating complex business needs into clear technical solutions and implementation strategies.<\/p><\/li><li><p>Collaborate with cross-functional teams during pre-sales and delivery phases, contributing to solution scoping, technical presentations, documentation, and architectural reviews.<\/p><\/li><li><p>Drive end-to-end technical initiatives from solution design through implementation and deployment.<\/p><\/li><li><p>Ensure solutions follow best practices for scalability, maintainability, performance, and security.<\/p><\/li><\/ul><p><\/p><h2>Qualifications<\/h2><ul><li><p>5&#43; years of experience in software development and systems integration.<\/p><\/li><li><p>Strong experience with at least two modern backend technologies such as Ruby, .NET, Node.js, Python, or Java.<\/p><\/li><li><p>Hands-on experience designing and building RESTful APIs and integration solutions.<\/p><\/li><li><p>Experience integrating SaaS platforms within enterprise environments.<\/p><\/li><li><p>Strong understanding of systems architecture, scalable application design, and integration patterns.<\/p><\/li><li><p>Proven experience working in customer-facing or consulting-oriented roles, including leading technical discussions with stakeholders.<\/p><\/li><li><p>Strong communication and presentation skills, with the ability to explain technical concepts to both technical and non-technical audiences.<\/p><\/li><li><p>Experience leading technical projects from discovery and solution design through delivery and implementation.<\/p><\/li><li><p>Experience with Smartsheet integrations is a plus.<\/p><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1712682\",\"location\":\"Alajuela, Alajuela\",\"job_type\":\"full_time\",\"salary\":\"61953.58\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-07-15T06:05:41.138+08:00\",\"created_at\":\"2026-03-11T06:07:30.247+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQxMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-From-Home---Direct\/Technical-Solutions-Architect--Ruby----SaaS-Integrations_R1712682-1\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Alajuela\",\"state\":\"Alajuela\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":null,\"primary_location\":{\"id\":\"CR-WFH-DRECT-01\",\"wid\":\"63ccd2b6b38d0118f380f3a9af160984\",\"descriptor\":\"CRI Work From Home - 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The right candidate will have a passion for working with leading edge, web-based technologies and a desire to deeply understand Smartsheet\u2019s benefits, use cases, and business and technical elements.<\/li><li><br \/>As a Sr. Solutions Architect, you will work with Smartsheet customers and partners on complex engagements to convert business requirements into Smartsheet solutions. The Sr. Solutions Architects are leaders within the Solutions Architecture team, providing quality assurance and project review for the broader team. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span><b>Location: Remote in USA<\/b><\/span><\/p><ul><\/ul><p><b>Job Summary:<\/b><\/p><p>As the Principal Architect for the AI &amp; Agentic Stack, you are a high-impact consultative leader and trusted advisor responsible for the architectural integrity of our enterprise AI solutions. Your mission is to translate vision and complex business requirements into detailed technical blueprints for model selection, API &amp; data orchestration, and agentic logic. You act as a key bridge between sales and delivery, working closely with customers and Google channel partners to design scalable, governed, and high-performing systems leveraging Gemini Enterprise and Vertex AI.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li><p>Consultative Solutioning &amp; Sales Support: Partner with sales to lead technical discovery, perform value-engineering, and design tailored AI architectures that solve specific client business challenges in high-stakes pursuits.<\/p><\/li><li><p>Technical Blueprinting &amp; Delivery Oversight: Design end-to-end architectures for complex AI systems (RAG, multi-agent systems) and provide technical governance during implementation to ensure delivery aligns with original architectural intent.<\/p><\/li><li><p>Customer &amp; Channel Technical Liaison: Act as a subject matter expert for clients and Google&#39;s technical field teams, coordinating joint-innovation pursuits and ensuring alignment with the latest Gemini and Vertex AI roadmaps.<\/p><\/li><li><p>Gemini Enterprise &amp; Agentic Design: Lead the configuration of the Gemini Enterprise platform and architect agentic systems with advanced prompt engineering, iterative behavioral tuning, and robust human-in-the-loop oversight.<\/p><\/li><li><p>Prompt Engineering &amp; System Tuning: Develop and optimize advanced prompt strategies for the Gemini ecosystem, balancing autonomy and specific behavioral goals through iterative tuning and system instructions.<\/p><\/li><li><p>MLOps &amp; Data Governance: Define standards for MLOps and data orchestration, ensuring AI models are securely integrated with corporate data estates and comply with GCP best practices.<\/p><\/li><li><p>Technical Quality Control: Perform deep-dive architectural reviews of AI projects to ensure adherence to Google Cloud best practices.<\/p><\/li><\/ul><p><\/p><p><b>Required Qualifications:<\/b><\/p><ul><li><p>12&#43; years in technical architecture with a focus on AI, Data, Integration, and consultative leadership<\/p><\/li><li><p>Expert-level knowledge of Gemini Enterprise (formerly Agent space), Vertex AI, and Big Query ML<\/p><\/li><li><p>Proven experience in customer-facing roles, with the ability to influence CXO stakeholders and lead technical solutioning for AI-driven business transformations<\/p><\/li><li><p>Proven experience in Prompt Design &amp; Engineering (ideally with Gemini) and tuning LLM-based systems for specific behaviors and safety constraints<\/p><\/li><li><p>Deep understanding of Python-based AI orchestration (Lang Graph, ADK, etc.)<\/p><\/li><\/ul><p><\/p><p><b>Desired Qualifications:<\/b><\/p><ul><li><p>Google Professional Machine Learning Engineer certification.<\/p><\/li><li><p>Experience with high-performance computing (HPU\/TPU) and specialized AI hardware on GCP<\/p><\/li><\/ul><p><\/p><p>The base salary for this position is $155,000 - $220,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>The deadline to apply for this position is: 08\/31\/2026 This position is for an existing, immediate vacancy. 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Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills in <strong>Maltese<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>Promotion of commercial programs and services and sell products through outbound and inbound telephone communication.<\/li>\\n<li>Handle customer leads and recommendations coming from retail points.<\/li>\\n<li>Identify customer needs and provide personalized solutions and product recommendations.<\/li>\\n<li>Accurately record customer interactions and follow required procedures using internal systems.<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven sales experience&nbsp;<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Maltese<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div class=\\\"ewa-rteLine\\\">Excellent communication skills and understanding of customers&nbsp;<\/div>\\n<\/li>\\n<li>\\n<div class=\\\"ewa-rteLine\\\">Ability to collaborate effectively in a team environment<\/div>\\n<\/li>\\n<li>Absolute willingness to compete and win<\/li>\\n<li>\\n<div class=\\\"ewa-rteLine\\\">Integrity, responsibility and effective time management.<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-305\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T17:48:52.136+03:00\",\"created_at\":\"2026-03-06T11:31:49.541+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDU?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"61\",\"campaign_id\":\"108\",\"campaign_title\":\"R999999999999 TESTING REQ  (Evergreen)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative \",\"street\":\"\",\"address\":\"\",\"city\":\"Central Java\",\"state\":\"Surakarta City\",\"postal_code\":null,\"region\":\"Central Java\",\"country\":\"Indonesia\",\"short_description\":\"Apply now!\",\"long_description\":\"<p><strong>Fungsi Pokok\/Tanggung Jawab Inti<\/strong><\/p>\\n<ul>\\n<li>Memastikan layanan yang diberikan kepada pelanggan memenuhi Indikator Kinerja Utama (&lsquo;KPI&rsquo;) yang sesuai kontrak<\/li>\\n<li>Memperjelas persyaratan pelanggan; menggali pemahaman, menggunakan alat dan sumber daya pendukung keputusan untuk memberikan solusi yang tepat kepada pelanggan<\/li>\\n<li>Mendengarkan kebutuhan dan kekhawatiran pelanggan dengan saksama; Tunjukkan empati sambil memaksimalkan kesempatan untuk membangun hubungan baik dengan pelanggan.<\/li>\\n<li>Sambut pelanggan dengan sopan, ramah, dan profesional sesuai prosedur yang telah disepakati.<\/li>\\n<li>Pertahankan pengetahuan dasar tentang produk dan\/atau layanan klien.<\/li>\\n<li>Siapkan pekerjaan yang lengkap dan akurat, termasuk pencatatan akun yang sesuai jika diperlukan.<\/li>\\n<li>Berpartisipasi dalam kegiatan yang dirancang untuk meningkatkan kepuasan pelanggan dan kinerja bisnis.<\/li>\\n<li>Menawarkan produk dan\/atau layanan tambahan.<\/li>\\n<li>Lacak, dokumentasikan, dan ambil informasi dalam basis data pelacakan panggilan.<\/li>\\n<li>Tanggapi pertanyaan pelanggan dengan merujuk mereka ke materi yang dipublikasikan, sumber sekunder, atau staf yang lebih senior.<\/li>\\n<\/ul>\\n<p><strong>Profil Kandidat.<\/strong><\/p>\\n<ul>\\n<li>Minimal pendidikan D3 atau S1 semua jurusan.<\/li>\\n<li>Sopan dan memiliki orientasi layanan pelanggan yang kuat.<\/li>\\n<li>Keterampilan navigasi komputer yang kuat dan Pengetahuan PC.<\/li>\\n<li>Kemampuan berkomunikasi secara efektif, baik tertulis maupun lisan.<\/li>\\n<li>Dapat diandalkan dengan perhatian yang tinggi terhadap detail.<\/li>\\n<li>Terampil dalam multitasking. termasuk kemampuan untuk fleksibel dan beradaptasi dengan perubahan dengan cepat<\/li>\\n<li>Toleransi terhadap pekerjaan berulang dalam lingkungan kerja yang serba cepat dan berproduksi tinggi<\/li>\\n<li>Mampu bekerja sebagai anggota tim, maupun secara mandiri<\/li>\\n<li>Menunjukkan kesabaran dalam semua situasi kontak dengan pelanggan; termasuk menjaga nada dan sikap yang menyenangkan dan profesional<\/li>\\n<li>Mampu merotasi shift, sesuai kebutuhan<\/li>\\n<\/ul>\\n<p><strong>Peran Kerangka Karier<\/strong><br \/>Memiliki keahlian dasar yang dibutuhkan program untuk melakukan tugas-tugas rutin dalam proses sederhana tetapi kurang memiliki pengetahuan khusus tentang program\/produk. Bekerja dengan pengawasan ketat dan prosedur yang ditetapkan dengan jelas. Mulai menunjukkan keakraban dengan terminologi klien, standar operasional, dan prosedur. Pemula tanpa tingkat kinerja metrik yang berkelanjutan.<\/p>\\n<p><strong>Sanggahan<\/strong><br \/>Pernyataan di atas dimaksudkan untuk menggambarkan sifat umum dan tingkat pekerjaan yang dilakukan oleh orang-orang yang ditugaskan untuk pekerjaan ini. Pernyataan ini tidak dimaksudkan sebagai daftar lengkap semua tanggung jawab, tugas, dan keahlian yang dibutuhkan oleh personel yang bekerja dalam jabatan ini.<\/p>\\n<p>Concentrix adalah pemberi kerja dengan kesempatan yang sama. 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Not a problem!<br \/><strong>Our lines are open 10:00am-9:00pm Monday to Friday to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong> Possibility for hybrid work after the 6th month!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Respond to inbound customer requests, document relevant case information<\/li>\\n<li>Ensure excellent customer satisfaction<\/li>\\n<li>Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via phone\/email\/chat\/social\/social messaging channels (as assigned)<\/li>\\n<li>Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented<\/li>\\n<li>Collaborate with other technicians to resolve or properly close help tickets<\/li>\\n<li>Manage an individual ticket queue<\/li>\\n<li>Responsible for following the direction of management and providing feedback<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What do you need?<\/strong><\/p>\\n<ul>\\n<li>Exceptionally customer-focused<\/li>\\n<li>Fluency in French, both in verbal and written communication<\/li>\\n<li>Good level of English in both verbal and written communication (for training purposes)<\/li>\\n<li>At least 6 months of experience in a front-line technical customer service role preferred<\/li>\\n<li>&nbsp;Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li>\\n<li>Demonstrate patience when communicating and solving issues<\/li>\\n<li>Treat all data and personal information with utmost confidentiality&nbsp;&nbsp;<\/li>\\n<li>Keep up with the latest IT and tech-related trends<\/li>\\n<li>Proactive, self-motivated, and a great team player<\/li>\\n<li>Excellent soft skills, particularly in<\/li>\\n<li>Demonstrating empathy in active listening skills<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li><strong>Part-time role<\/strong> with working shifts between 10:00 a.m. &ndash; 9:00 p.m., Monday &ndash; Friday<\/li>\\n<li>Competitive salary&nbsp;<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Continuous training and upskilling programs through Concentrix University<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. 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En Concentrix Per&uacute; encontrar&aacute;s un ambiente diverso, din&aacute;mico y orientado al desarrollo de tu potencial. S&eacute; parte de un equipo global comprometido con la excelencia. \ud83d\udcbc<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Atenci&oacute;n al Cliente&nbsp;<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Atender consultas de clientes por tel&eacute;fono.<\/li>\\n<li style=\\\"color: #002f35;\\\">Brindar soluciones efectivas y registrar la informaci&oacute;n con precisi&oacute;n.<\/li>\\n<li style=\\\"color: #002f35;\\\">Seguir procesos internos y mantener una actitud emp&aacute;tica y profesional.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Sueldo competitivo<br \/>\u2705 Proceso informativo remunerado<br \/>\u2705 Beneficios de ley<br \/>\u2705 Posibilidades de desarrollo interno<br \/>\u2705 Cultura laboral inclusiva<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">Secundaria completa<br \/>Buena comunicaci&oacute;n verbal y escrita<br \/>Conocimientos b&aacute;sicos de computaci&oacute;n<br \/>Enfoque en servicio al cliente<br \/>Disponibilidad de horarios<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Apply today and start your journey with Concentrix Peru!<\/p>\",\"ats_external_id\":\"PE-29\",\"location\":\"Callao Region\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-12T18:59:08.631-05:00\",\"created_at\":\"2026-03-04T15:39:37.729-05:00\",\"latitude\":\"-12.0466888\",\"longitude\":\"-77.04308859999999\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOQ?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"primary_location\":{\"id\":\"PE-LIM-CHACA-01\",\"wid\":\"dbc9f0a81910101d479edcb1d5340000\",\"descriptor\":\"PER Lima - Av Primavera 1013\"}},\"recruiter\":{\"email\":{\"wid\":\"3e7ad8172dca100ab32f24cc65180004\",\"address\":\"adriana.pinto1@concentrix.com\"},\"last_name\":\"Pinto\",\"first_name\":\"Adriana\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0635\",\"wid\":\"f9af6d72609801765c311cfd4f06bde2\",\"descriptor\":\"Advisor I, Technical Support\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338586\",\"external_job_path\":\"https:\/\/cnx.wd2.myworkdayjobs-impl.com\/external_global\/job\/PER-Lima---Av-Primavera-1013\/Tech-Support-EN_R1664365\",\"external_apply_url\":\"https:\/\/cnx.wd2.myworkdayjobs-impl.com\/external_global\/job\/PER-Lima---Av-Primavera-1013\/Tech-Support-EN_R1664365\/apply\",\"job_requisition_id\":\"R1664365\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"09134032de5010040947298156290006\",\"address\":\"ricardo.vargas1@concentrix.com\"},\"last_name\":\"Vargas\",\"first_name\":\"Ricardo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664365\",\"wid\":\"67b4b06b879b10284eefb6c1cf660001\",\"descriptor\":\"R1664365 Tech Support EN (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-peru\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\",\"relevance_score\":\"1\"},{\"id\":\"2019\",\"campaign_id\":\"32\",\"campaign_title\":\"Agadir Evergreen (Morocco)\",\"campaign_type\":\"job_application\",\"job_title\":\"Agadir Evergreen (Morocco)\",\"street\":\"MAR Agadir - Avenue Hassan II\",\"address\":\"MAR Agadir - Avenue Hassan II\",\"city\":\"Agadir\",\"state\":null,\"postal_code\":\"80000\",\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Rejoignez une &eacute;quipe qui transforme chaque appel en opportunit&eacute; ! <\/strong><strong>\ud83c\udfaf<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client Service Client<\/strong><\/p>\\n<p>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li><strong>R&eacute;pondant aux besoins des clients :<\/strong> Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/li>\\n<li><strong>R&eacute;solvant les probl&egrave;mes :<\/strong> Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/li>\\n<li><strong>Fid&eacute;lisant les clients :<\/strong> Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/li>\\n<li><strong>Contribuant &agrave; l&rsquo;am&eacute;lioration continue :<\/strong> Partager les retours des clients pour optimiser nos services et processus.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<ul>\\n<li><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :\\n<ul>\\n<li>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/li>\\n<li>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/li>\\n<li>Prime sp&eacute;ciale A&iuml;d El Adha.<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Des avantages sociaux exceptionnels<\/strong> :\\n<ul>\\n<li>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/li>\\n<li>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/li>\\n<li>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/li>\\n<li>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/li>\\n<li>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Un environnement de travail dynamique :<\/strong>\\n<ul>\\n<li>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/li>\\n<li><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/li>\\n<li><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/li>\\n<li><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et sont passionn&eacute;s par la satisfaction client. \ud83c\udf1f<\/li>\\n<\/ul>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><strong>1- Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/p>\\n<p><strong>2- &Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p><strong>3- Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"R1710151\",\"location\":\"Agadir, Morocco\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-08-27T01:59:20.672+02:00\",\"created_at\":\"2026-03-04T10:26:09.650+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"2020\",\"campaign_id\":\"24\",\"campaign_title\":\"Toamasina Evergreen (Madagascar )\",\"campaign_type\":\"job_application\",\"job_title\":\"Toamasina Evergreen (Madagascar )\",\"street\":\"MDG Tamatave - RN2 ter Betainomby\",\"address\":\"MDG Tamatave - RN2 ter Betainomby\",\"city\":\"Tamatave\",\"state\":null,\"postal_code\":\"501\",\"region\":\"Madagascar\",\"country\":\"Madagascar\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Rejoignez une &eacute;quipe d&eacute;di&eacute;e &agrave; l&rsquo;excellence de la relation client !<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<ul>\\n<li>Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/li>\\n<li>Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/li>\\n<li>G&eacute;rer efficacement les r&eacute;clamations.<\/li>\\n<li>&Ecirc;tre un ambassadeur de la satisfaction client !<\/li>\\n<li>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Un contrat de 40 heures par semaine.<\/li>\\n<li>Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/li>\\n<li>Une mutuelle sant&eacute; compl&eacute;mentaire &agrave; partir de votre 6&egrave;me mois d'int&eacute;gration<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Conditions de travail optimales :<\/strong><\/p>\\n<ul>\\n<li>Un repas complet &agrave; la cantine pour tous les jours de pr&eacute;sence<\/li>\\n<li>Un transport assur&eacute; par l'entreprise<\/li>\\n<li>Une assurance compl&eacute;mentaire famille<\/li>\\n<li>Une formation initiale et continue<\/li>\\n<li>Un environnement de travail valorisant la qualit&eacute; de vie au travail<\/li>\\n<li>Des perspectives d&rsquo;&eacute;volution professionnelle<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil recherch&eacute;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<ul>\\n<li>Ma&icirc;trisent parfaitement une langue &eacute;trang&egrave;re, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral.<\/li>\\n<li>Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive.<\/li>\\n<li>Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.<\/li>\\n<li>Une disponibilit&eacute; du lundi au dimanche sur une amplitude horaire de 24h\/24.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique (15 minutes) : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>En pr&eacute;sentiel :<\/strong><\/p>\\n<p>2. Entretien avec un membre de l'&eacute;quipe recrutement<\/p>\\n<p>3. Test de langue (45 minutes) : &eacute;valuation de vos comp&eacute;tences linguistiques.<\/p>\\n<p>4. Entretien de validation (30 minutes) : une discussion approfondie avec un membre de la production pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent !<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1708420\",\"location\":\"Tamatave, Madagascar\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-26T01:59:21.371+02:00\",\"created_at\":\"2026-03-04T10:03:33.767+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"585\",\"campaign_id\":\"22420\",\"campaign_title\":\"Advisor I, Customer Service R1570968\",\"campaign_type\":\"job_application\",\"job_title\":\"Initiativbewerbung zur Personalvermittlung\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Deutschlandweit\",\"state\":\"Baden-Wurttemberg\",\"postal_code\":\".\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<h1><b>Initiativbewerbung zur Personalvermittlung mit Righthead by Concentrix<\/b><\/h1><p><br \/><b>Erfinde dich neu - besser als je zuvor!<\/b><br \/>Du bist bereit f\u00fcr eine neue berufliche Herausforderung und dem erfolgreichen Karriereeinstieg bei einem unserer f\u00fchrenden Kundenunternehmen? Dann bist du bei uns genau richtig - denn Righthead by Concentrix unterst\u00fctzt dich bei deiner Karriere durch eine erfolgreiche Vermittlung.<\/p><p><\/p><p><b>Karriere mit Righthead by Concentrix<\/b><br \/>Righthead by Concentrix steht f\u00fcr Know-how und Exzellenz in der Personaldienstleistung und Vermittlung. Wir profitieren von 40 Jahren Expertise und einem umfangreichen Kundenstamm u.a. aus den Bereichen Versicherungen &amp; Banken, Automotive &amp; Mobility, Informations- und Kommunikationstechnologie, E-Commerce, Travel, Fashion &amp; Lifestyle, u.v.m.<\/p><p>Bei uns findest du den Einstieg bei internationalen Konzernen, erfolgreichen Mittelst\u00e4ndlern oder aufsteigenden Startups, ob an einem Standort unserer Kunden in Deutschland oder komplett remote aus dem Homeoffice.<\/p><p>Wir bieten entweder die M\u00f6glichkeit zur Direktvermittlung (Direkte Anstellung bei unserem Kunden) oder den Einstieg \u00fcber eine zun\u00e4chst befristete Arbeitnehmer\u00fcberlassung mit der Option auf \u00dcbernahme und langfristige Weiterentwicklung bei unserem Partner.<\/p><p><\/p><p><b>Deine Aufgaben<\/b><br \/>Unsere Aufgabenbereiche sind nicht nur vielf\u00e4ltig, sondern auch abwechslungsreich:\u00a0Customer Service, Sales, IT-Support, Human Resources sowie alle kaufm\u00e4nnischen Bereiche\u00a0- wir finden f\u00fcr jeden die passende Stelle.<\/p><p>Dich erwarten spannende Stellen\u00a0f\u00fcr gro\u00dfe und bekannte Kundenunternehmen - wir bieten dir den idealen Karriereeinstieg bei unseren Kunden mit der M\u00f6glichkeit dich dort langfristig weiterzuentwickeln.<\/p><p><\/p><p><b>Dein Profil<br \/>Du passt perfekt zu uns, wenn du:<\/b><\/p><ul><li><p>Ein Kommunikationstalent bist und Freude am Umgang mit Kunden hast.<\/p><\/li><li><p>Stets zuverl\u00e4ssig und flexibel bist.<\/p><\/li><li><p>Teamf\u00e4higkeit, Motivation und Lernbereitschaft mitbringst.<\/p><\/li><li><p>Idealerweise erste Erfahrung im kaufm\u00e4nnischen Umfeld, Sachbearbeitung, Kundenservice oder Vertrieb sammeln konntest.<\/p><\/li><\/ul><p>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen! Auch wenn du das Gef\u00fchl hast, nicht alle Kriterien zu erf\u00fcllen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p><p><\/p><p><b>Unsere Benefits<\/b><br \/>F\u00fcr uns und unsere Kunden steht stets das Wohlbefinden der vermittelten Mitarbeitenden im Vordergrund. Deshalb bieten wir je nach Position, Kundenunternehmen und Vertragsart:<\/p><ul><li><p>Wettbewerbsf\u00e4hige Verg\u00fctung nach Tarif oder \u00fcbertariflich zzgl. Je nach Funktion Schichtzulagen, Pr\u00e4mien oder Provisionen<\/p><\/li><li><p>Flexible Arbeitsmodelle mit 100% Homeoffice oder hybridem Homeoffice, Gleitzeit, Teilzeitmodelle sowie steigender Urlaubsanspruch mit Betriebszugeh\u00f6rigkeit und Sonderurlaubstage<\/p><\/li><li><p>Weihnachts- und Urlaubsgeld<\/p><\/li><li><p>Betriebliche Altersvorsorge und verm\u00f6genswirksame Leistungen<\/p><\/li><li><p>Jobticket, Jobrad oder Firmenparkplatz, Mitarbeiter-Rabatte und attraktive Gutscheine<\/p><\/li><li><p>Zuschuss zu Wellness- &amp; Sportangeboten, Gesundheitsangebote, sowie teilweise betriebliche Krankenversicherung<\/p><\/li><li><p>Kurse und Weiterentwicklungsprogramme im Bereich F\u00fchrung und Management, sowie fachliche Weiterbildung und Training z.B. in den Bereichen Fremdsprachen, Kommunikation, Softwarekenntnisse und Soft Skills<\/p><\/li><\/ul><p><\/p><p><b>Haben wir dein Interesse geweckt?<\/b><br \/>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. Bewirb dich noch heute \u00fcber unser Online-Formular!<\/p><p><br \/><b>Hast du noch Fragen?<\/b><br \/>Nutze dazu unsere Hotline unter\u00a0<b>0911 9339 2000<\/b>\u00a0oder kontaktiere uns per WhatsApp:\u00a0<b>0160 9060 3384<\/b><\/p><p><br \/><b>Righthead by Concentrix setzt sich f\u00fcr Chancengleichheit ein<\/b><br \/>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur\u00e4umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel\u00e4stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch\u00e4ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R\u00fccksicht auf Herkunft, Alter, Geschlechtsidentit\u00e4t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch\u00fctzte Klassifizierung.<br \/>Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr dich passenden Arbeitsplatz zu schaffen.\u00a0<\/p><p><\/p><p><b>Arbeitserlaubnis<\/b><br \/>Gem\u00e4\u00df deutschem Recht werden f\u00fcr diese Stelle nur Bewerber ber\u00fccksichtigt, die \u00fcber eine g\u00fcltige Arbeitserlaubnis in Deutschland verf\u00fcgen.<\/p><p><\/p><p><b><u>Ansprechpartner<\/u><\/b><br \/><span><b>RIGHTHEAD GmbH<\/b><\/span><br \/><span>Tullnaustrasse 20<\/span><br \/><span>90402 N\u00fcrnberg<\/span><br \/><span>Germany<\/span><br \/><span><span>karriere&#64;righthead.de<\/span><br \/>0911 9339 2000<br \/>#righthead<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1570968\",\"location\":\"DEU, 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. 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ANWB - Jaggernath Lachmonstraat\",\"campaign_type\":\"job_application\",\"job_title\":\"Hulpverlener Alarmcentrale\",\"street\":\"Lachmonstraat\",\"address\":\"Lachmonstraat\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo\",\"postal_code\":null,\"region\":\"Suriname\",\"country\":\"Suriname\",\"short_description\":\"Klantenservicemedewerkers\u00a0gezocht!\u00a0\u00a0\",\"long_description\":\"<h1 data-pm-slice=\\\"1 3 []\\\"><strong>Over de functie<\/strong><\/h1>\\n<p>&nbsp;<\/p>\\n<p>Ben je op zoek naar een uitdagende baan of heb je altijd al op een Alarmcentrale willen werken?! Dan is dit je kans!<br \/>Voor een Nederlands bedrijf dat mensen helpt wanneer zij in het verkeer gestrand zijn, is <strong>CONCENTRIX<\/strong> Suriname op zoek naar medewerkers\/hulpverleners voor de telefonische hulpverlening aan gestrande reizigers. De hulpverlening van dit bedrijf strekt zich uit over de hele wereld. Dag en nacht wordt er vanuit Nederland, vanuit heel Europa, maar ook van ver daarbuiten, een beroep gedaan op de Alarmcentrale.<\/p>\\n<p>In de Europese landen waar altijd veel Nederlanders op vakantie gaan, zijn steunpunten opgericht die ter plaatse hulp kunnen co&ouml;rdineren.<br \/>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Wat ga je doen?<\/strong><\/h1>\\n<p><br \/>Als hulpverlener co&ouml;rdineer en organiseer je hulp voor mensen die in Nederland problemen hebben gekregen met hun voertuig na mechanische schade. Je stelt de klant gerust en legt de benodigde gegevens vast in het systeem. Je vraagt goed door zodat je erachter komt waar de klant exact staat en checkt hun rechten. Je schakelt soepel: van meeleven met de klant tot het snel overgaan tot een oplossing. Je behoudt daarbij het overzicht en hebt oog voor details.<br \/>Als onze klanten in Nederland naar de Alarmcentrale bellen, krijgen ze jou als eerste aan de lijn. De meeste klanten bellen omdat ze autopech hebben, maar het komt ook voor dat mensen net een ernstig ongeval hebben meegemaakt. Je zorgt bij verdere vragen of klachten van de klant voor een goed antwoord, zodat de klant tevreden ophangt. Tevens heb je contacten met diverse andere dienstverleners.<\/p>\\n<h1>&nbsp;<\/h1>\\n<p>&nbsp;<\/p>\\n<h1><strong>Functie eisen<\/strong><\/h1>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Minimale leeftijd van 17 jaar (17-jarigen dienen eerst schriftelijke toestemming van hun wettelijke voogd in te dienen)<\/p>\\n<\/li>\\n<li>\\n<p>Minimaal afgerond MBO-opleiding of daaraan gelijkgesteld;<\/p>\\n<\/li>\\n<li>\\n<p>Goede beheersing van de Nederlandse en Engelse taal, zowel in woord als geschrift.<\/p>\\n<\/li>\\n<li>\\n<p>Nederlandse taalvaardigheid minimaal niveau B2, Engels taalvaardigheid minimaal B1<\/p>\\n<\/li>\\n<li>\\n<p>Uitstekende computervaardigheden<\/p>\\n<\/li>\\n<li>\\n<p>Goed kunnen omgaan met geautomatiseerde systemen<\/p>\\n<\/li>\\n<li>\\n<p>Goede typevaardigheden (minimaal 200 APM, 95% foutloos)<\/p>\\n<\/li>\\n<li>\\n<p>Relevante werkervaring is een pr&eacute;<\/p>\\n<\/li>\\n<li>\\n<p>Je bent flexibel en kunt snel schakelen: van meeleven met de klant naar doorvragen tot een snelle registratie;<\/p>\\n<\/li>\\n<li>\\n<p>Uiteraard ben je communicatief vaardig, klantgericht en kwaliteitsgericht;<\/p>\\n<\/li>\\n<li>\\n<p>Je kunt prima zelfstandig werken, maar je vindt een goede samenwerking met je collega&rsquo;s ook belangrijk en je wisselt met hen relevante informatie uit;<\/p>\\n<\/li>\\n<li>\\n<p>Je kunt goed luisteren en hebt een vriendelijke, heldere telefoonstem;<\/p>\\n<\/li>\\n<li>\\n<p>We vragen een flexibel karakter, met oog op volledige beschikbaarheid;<\/p>\\n<\/li>\\n<li>\\n<p>Onze ideale kandidaat is daarnaast ook zakelijk en een tikkeltje commercieel ingesteld. Als iemand geen recht heeft op hulp, vertel je dit en bied je de klant een aanvullend pakket aan.<\/p>\\n<\/li>\\n<li>\\n<p>Beschikken over eigen smarttelefoon (in verband met twee-stap verificatie van CONCENTRIX);<\/p>\\n<\/li>\\n<li>\\n<p>Beschikbaar zijn maandag t\/m zondag tussen 03:00 AM en 18:00 PM<br \/><em>(let wel, wanneer de wintertijd eind oktober ingaat in NL, zullen de openingstijden aangepast worden naar<\/em>&nbsp;<em>04:00 AM tot 19:00 PM) (Beschikbaarheid nog bespreekbaar tijdens sollicitatiegesprek)<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Je wordt max 8.5 uur per dag ingeroosterd<\/p>\\n<\/li>\\n<li>\\n<p>Een bewijs van aanvraag verklaring goed gedrag indienen <em>(De aanvraag voor het Bewijs van Goed Gedrag wordt in behandeling genomen door het districtscommissariaat in de wijk waarin de aanvrager ingeschreven staat)<\/em><\/p>\\n<\/li>\\n<\/ul>\\n<h1>&nbsp;<\/h1>\\n<h1><strong>Werktijden<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Eerst vijf (5) dagen basistraining van 07:00 tot 14:30uur<\/p>\\n<\/li>\\n<li>\\n<p>Vervolgens een (1) week producttraining<\/p>\\n<\/li>\\n<li>\\n<p>Na de training kun je een beschikbaarheid opgeven van <strong>maandag t\/m zondag<\/strong> tussen 03:00 en 18:00uur<\/p>\\n<\/li>\\n<li>\\n<p><strong>Tenminste twee keer<\/strong>&nbsp;<strong>per week<\/strong>&nbsp;<strong>vanaf 03:00uur<\/strong>&nbsp;beschikbaar zijn en <strong>tenminste&nbsp; twee keer per week<\/strong>&nbsp;<strong>tot 18:00uur<\/strong>&nbsp;beschikbaar zijn)<\/p>\\n<\/li>\\n<li>\\n<p>Verplicht beschikbaar zijn in het weekend<\/p>\\n<\/li>\\n<li>\\n<p>Minimaal 32uur per week inzetbaar en maximaal 48uur per week.<\/p>\\n<\/li>\\n<li>\\n<p>Je dient een beschikbaarheid van tenminste 50 uur per week op te geven (op basis van jouw beschikbaarheid zul jij maximaal 40 tot 48 uur per week ingeroosterd worden)<\/p>\\n<\/li>\\n<li>\\n<p>Voorbereid zijn dat je geregeld een last-minute uitvraag naar meer uren kunt krijgen, wanneer er door onvoorziene weersomstandigheden meer ongelukken\/autopech gebeuren in NL.<\/p>\\n<\/li>\\n<li>\\n<p>Het rooster zal je wel twee weken van tevoren ontvangen.<\/p>\\n<\/li>\\n<\/ul>\\n<h1>&nbsp;<\/h1>\\n<h1>&nbsp;<\/h1>\\n<h1><strong>Wat wij bieden<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Een bruto uurloon van &euro;2.46 per uur (uitbetaling naar keuze in SRD of EURO).<br \/><br \/>Bij minimaal 6 maanden (aantoonbare) contactcenterervaring een hoger startloon<\/p>\\n<\/li>\\n<li>\\n<p>Reiskostenvergoeding van &euro;2.90 per werkdag<\/p>\\n<\/li>\\n<li>\\n<p>Onregelmatigheidstoelage van 50% op je uurloon, op de uren voor 06:00uur en een onregelmatigheidstoelage van 100% op je werkuren op zon- en nationale (Surinaamse) feestdagen.<\/p>\\n<\/li>\\n<li>\\n<p>Loyaliteitsbonus van &euro;50 bij 3, 6 en 12 maanden. Na een jaar indienst elke 6 maanden een loyaliteitsbonus van &euro;75<\/p>\\n<\/li>\\n<li>\\n<p>Referral bonus tot &euro;130 per aanbevolen kandidaat<\/p>\\n<\/li>\\n<li>\\n<p>Een prettige, informele en leerzame werkomgeving<\/p>\\n<\/li>\\n<li>\\n<p>Een full-time (betaald training) van 20 werkdagen<\/p>\\n<\/li>\\n<li>\\n<p>Doorlopend training en coaching<\/p>\\n<\/li>\\n<li>\\n<p>Doorgroeimogelijkheden<\/p>\\n<\/li>\\n<li>\\n<p>Volledige betaling van de ziektekostenverzekering <em>(Azpas Basis, 2de klasse ligging, zilver pakket)<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Vakantiegeld (1 keer per jaar uitbetaald in de maand juli) (bruto 96% van je gemiddeld bruto maandloon)<\/p>\\n<\/li>\\n<li>\\n<p>Toegang tot onze online Concentrix University&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Ondersteuning van jouw mentale gezondheid via ons Employee Assistance Program WeCare<\/p>\\n<\/li>\\n<\/ul>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Solliciteer direct!<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Klik op onderstaande knop om direct te solliciteren of stuur een mailtje naar ons recruitmentteam via recruitment.sr@concentrix.com.&nbsp;We kunnen niet wachten om met jou samen te werken!<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"SR-95\",\"location\":\"Paramaribo, Suriname\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-18T01:59:12.879+02:00\",\"created_at\":\"2026-03-02T15:29:02.545+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NQ?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"8\",\"relevance_score\":\"1\"},{\"id\":\"65\",\"campaign_id\":\"36\",\"campaign_title\":\"Referral Campaign\",\"campaign_type\":\"job_application\",\"job_title\":\"Referral program\",\"street\":\"\",\"address\":\"\",\"city\":\"Kingston\",\"state\":\"St. Andrew Parish\",\"postal_code\":null,\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"Referrals Position\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Start Your Journey with Concentrix Jamaica!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Ready to make an impact with every conversation? 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You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We\u2019re seeking a <i>hands-on<\/i> Cloud Platform Architect to help design and <b>build<\/b> our multi-cloud foundation. 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Deutsch &ndash; C1 | unbefristet&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong> Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 3 []\\\"><strong><br \/>Deine Aufgaben<\/strong><\/h4>\\n<p>Als\u202fKundenberater\u202f(m\/w\/d) in unserem Team wirst du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p>Erster<strong>&nbsp;Ansprechpartner&nbsp;<\/strong>f&uuml;r Bestandskunden unseres Auftraggebers&nbsp;<strong>in&nbsp;einem unserer&nbsp;Bereiche, wie&nbsp;Telekommunikation, Bankwesen,&nbsp;Versicherung,&nbsp;Online-Shopping&nbsp;oder&nbsp;anderen.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p><strong>&Uuml;ber unterschiedliche Kan&auml;le<\/strong>&nbsp;(z.B. per Telefon,&nbsp;Mail&nbsp;oder Chat) mit den Kunden kommunizieren, um ein optimales Kundenerlebnis zu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Durch deine<strong>&nbsp;kompetente Beratung&nbsp;<\/strong>Kunden durch ma&szlig;geschneiderte Angebote<strong>&nbsp;f&uuml;r unsere Serviceleistungen<\/strong>&nbsp;gewinnen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Die&nbsp;<strong>Kundenzufriedenheit<\/strong>&nbsp;sichern, indem&nbsp;du die Kunden &uuml;ber das Produktportfolio der Bank informierst.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation in der&nbsp;<strong>Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Dein Profil<\/strong><\/h4>\\n<p>Concentrix passt perfekt zu dir, wenn du:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse (C1)\u202f<\/strong>in Wort und Schrift mitbringst.\u202f&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Ein\u202f<strong>Kommunikationstalent<\/strong>\u202fmit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.\u202f&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Die&nbsp;<strong>Servicezeiten<\/strong>&nbsp;(Montag&nbsp;-&nbsp;Sonntag, zwischen 07:00 und 23.00 Uhr), die nach einem rotierenden Schichtsystem besetzt werden,&nbsp;<strong>flexibel abdecken kannst<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong>\u202fim Umgang<strong>\u202fmit dem PC\u202f<\/strong>bist.\u202f&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, dich kontinuierlich\u202fweiterzuentwickeln.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Bereits Erfahrung<\/strong>&nbsp;im Kundenservice, im Vertrieb, im Dienstleistungsgewerbe oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Interesse an<\/strong> Themen wie Technik, Banking\/ Finanzen, Online-Shops oder einfach richtig gutem Service.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 3 []\\\"><strong>Unsere Benefits<\/strong><\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><span data-olk-copy-source=\\\"MessageBody\\\">Wir bieten dir einen <strong>100% Homeoffice-Arbeitsplatz ab deinem 2. Arbeitstag<\/strong> an. Die n&ouml;tige Hardware wird dir an deinem 1. Arbeitstag an unserem Standort in P&eacute;cs &uuml;bergeben.<\/span><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit<\/strong>\u202f(ab\u202f30\u202fStd.\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du bekommst einen&nbsp;<strong>festen Bruttostundenlohn<\/strong>, welcher durch einen&nbsp;<strong>attraktiven Bonus<\/strong>, Cafeteria und Fahrtkostenzusch&uuml;sse erg&auml;nzt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem (Vollzeit-)Training an unserem Standort in P&eacute;cs<\/strong>, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf verschiedenen Teamevents kennenlernen zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<div>\\n<p><strong><br \/>Du willst mit uns durchstarten?<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen. <strong>Bewirb dich noch heute &uuml;ber unser Online-Formular<\/strong>.<\/p>\\n<p><strong><br \/>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer <span data-teams=\\\"true\\\">+3670 7785-276<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<\/div>\\n<div>\\n<p><strong><br \/>Dein zuk&uuml;nftiger Arbeitsort<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">Concentrix Services Hungary Kft.<\/div>\\n<div class=\\\"ewa-rteLine\\\">P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn<\/div>\\n<p data-pm-slice=\\\"1 1 []\\\">Internes Stellenk&uuml;rzel:&nbsp;R1707768<\/p>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/h4>\\n<p><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r Dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<p><br \/>#EMEACNX<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"HU-583\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-22T01:59:18.517+02:00\",\"created_at\":\"2026-02-25T20:00:13.625+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODM?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1244\",\"campaign_id\":\"14166\",\"campaign_title\":\"Professional II, Payroll R1704024\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9 de paie exp\u00e9riment\u00e9 (F\/H) - Rabat - Fran\u00e7ais\",\"street\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\",\"address\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\",\"city\":\"Rabat\",\"state\":\"Rabat\",\"postal_code\":\"10000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"Qui sommes-nous ?\\n\\nConcentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p><\/p><p><b>Votre mission <\/b><\/p><p>En tant que charg\u00e9 de paie senior, vous assurez un r\u00f4le cl\u00e9 \u00e0 travers les missions suivantes\u00a0:<\/p><ul><li>Recueillir les \u00e9l\u00e9ments de paye dans le respect des calendriers \u00e9tablis (temps de travail, heures suppl\u00e9mentaires, absences, type de contrat, primes variables, statut, donn\u00e9es bancaires\u2026)<\/li><\/ul><ul><li>Contr\u00f4ler les donn\u00e9es de paie et les saisir dans l\u2019outil Sage<\/li><li>Contribuer au paiement des avances sur salaire<\/li><li>D\u00e9clarer les charges sociales aupr\u00e8s des organismes sociaux et fiscaux<\/li><li>Pr\u00e9parer les bulletins de paie<\/li><li>Elaborer les soldes de tout compte<\/li><li>R\u00e9pondre aux demandes sur les questions relatives \u00e0 la r\u00e9mun\u00e9ration<\/li><li>Veiller \u00e0 l\u2019application de la l\u00e9gislation en mati\u00e8re de paye et des \u00e9volutions r\u00e9glementaires<\/li><li>G\u00e9rer les interactions avec les d\u00e9partements de toutes les filiales Concentrix (directions RH, Work force management, production\u2026)<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/p><ul><li>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/li><li>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/li><li>Une r\u00e9mun\u00e9ration attractive incluant une prime de performance p\u00e9riodique<\/li><li>Des avantages sociaux exceptionnels :<ul><li>Assurance sant\u00e9<\/li><li>Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/li><li>Service de restauration \u00e0 des prix r\u00e9duits<\/li><li>Salle de sport avec coach d\u00e9di\u00e9 sur place. L\u2019acc\u00e8s y est gratuit (cet avantage est valable dans les sites disposant de salle de sport)<\/li><\/ul><\/li><\/ul><ul><li>Possibilit\u00e9 d\u2019inscription dans la cr\u00e8che d\u2019entreprise (valable dans les sites qui en disposent) ou de subvention cr\u00e8che<\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p>Nous recherchons un talent qui :<\/p><ul><li>Est titulaire d&#39;une formation sup\u00e9rieure id\u00e9alement en gestion, ressources humaines ou comptabilit\u00e9<\/li><li>Dispose d\u2019une exp\u00e9rience de 4 \u00e0 5 ans au minimum dans un poste similaire (id\u00e9alement dans de grandes structures avec un effectif variant entre 800 et 1000 salari\u00e9s ou en fiduciaire)<\/li><li>Ma\u00eetrise le fran\u00e7ais \u00e0 l\u2019\u00e9crit et \u00e0 l\u2019oral<\/li><li>A de bonnes connaissances de la r\u00e9glementation en mati\u00e8re de paye<\/li><li>Ma\u00eetrise le logiciel Sage et a un bon niveau d\u2019Excel<\/li><li>Sait faire preuve de discr\u00e9tion et respecte la confidentialit\u00e9<\/li><li>Est reconnu pour ses qualit\u00e9s relationnelles<\/li><li>Est rigoureux, m\u00e9thodique et organis\u00e9<\/li><\/ul><p>La maitrise de l&#39;anglais \u00e0 l&#39;\u00e9crit et \u00e0 l&#39;oral est souhaitable.<\/p><p>La flexibilit\u00e9 horaire est requise notamment lors des cl\u00f4tures mensuelles.<\/p><p><\/p><p><b>Notre processus de recrutement est inclusif et garantit la s\u00e9lection des meilleurs talents\u00a0: <\/b><\/p><ul><li>Premier \u00e9change avec nos recruteurs afin d\u2019\u00e9valuer l\u2019ad\u00e9quation de votre profil avec les exigences du poste<\/li><li>Passation de tests linguistiques en ligne<\/li><li>Entretien approfondi avec vos futurs managers\u00a0pour explorer vos comp\u00e9tences et votre int\u00e9r\u00eat pour le poste. Cette \u00e9tape peut requ\u00e9rir plusieurs entretiens<\/li><li>S\u00e9lection du candidat retenu\u00a0apr\u00e8s d\u00e9briefing avec les parties prenantes et pr\u00e9sentation de l\u2019offre d\u2019embauche<\/li><\/ul><p><\/p><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi ? <\/b>Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation, excellence op\u00e9rationnelle et bien-\u00eatre de nos collaborateurs se rencontrent !<\/p><p><\/p>\",\"ats_external_id\":\"R1704024\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:14.853+08:00\",\"created_at\":\"2026-02-25T00:03:56.428+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDE2Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---43-Boulevard-Ibn-Sina-Agdal\/Senior-payroll-specialist--F-H----Rabat---Franais_R1704024\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Payroll\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"13c025f5e1b2101ac0be00280a080000\",\"descriptor\":\"Concentrix Maroc\",\"reference_id\":\"WMO01\",\"organization_reference_id\":\"WMO01\"},\"location\":{\"city\":\"Rabat\",\"state\":\"Rabat\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"10000\",\"primary_location\":{\"id\":\"MA-RAB-IBNSI-01\",\"wid\":\"e3ece62c945d101d479a46ec73ce0000\",\"descriptor\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\"}},\"languages\":[\"French\"],\"recruiter\":{\"email\":{\"address\":\"naoufal.sallou@concentrix.com\"},\"first_name\":\"Sallou, Naoufal\"},\"categories\":[{\"descriptor\":\"CF Payroll\"}],\"recruiters\":[{\"id\":\"102543005\",\"wid\":\"da7d7d2449a210103329512c883b0001\",\"descriptor\":\"Naoufal Sallou (102543005)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0820\",\"descriptor\":\"Professional II, Payroll\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361765\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---43-Boulevard-Ibn-Sina-Agdal\/Senior-payroll-specialist--F-H----Rabat---Franais_R1704024\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---43-Boulevard-Ibn-Sina-Agdal\/Senior-payroll-specialist--F-H----Rabat---Franais_R1704024\/apply\",\"job_requisition_id\":\"R1704024\"}],\"organizations\":[{\"wid\":\"f9af6d72609801294aa07b203c069ac2\",\"descriptor\":\"(SITE) PAYROLL\",\"reference_id\":\"PAYROLL\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"13c025f5e1b2101ac0be00280a080000\",\"descriptor\":\"Concentrix Maroc\",\"reference_id\":\"WMO01\",\"custom_reference_id\":null,\"company_reference_id\":\"WMO01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"wahid.mestaoufi@concentrix.com\"},\"first_name\":\"Wahid Mestaoufi (102571171)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1704024\",\"wid\":\"47c962f445ea1010633babcf2a020000\",\"descriptor\":\"Charg\u00e9 de paie exp\u00e9riment\u00e9 (F\/H) - Rabat - Fran\u00e7ais\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8B\",\"wid\":\"0227dc387a0901afed42c8f6e0656d35\",\"descriptor\":\"Grade 8B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1245\",\"campaign_id\":\"14143\",\"campaign_title\":\"Recruiter I R1708451\",\"campaign_type\":\"job_application\",\"job_title\":\"Recruiter - Dutch-speaking\",\"street\":\"PRT Lisbon - Av. 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Operating in over 70 countries, we\u2019re proud to be recognized with awards such as <i>&#34;World&#39;s Best Workplaces&#34;<\/i>, <i>\u201cBest Companies for Career Growth\u201d<\/i>, and <i>\u201cBest Company Culture.\u201d<\/i><\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a Recruiter based on-site in Lisbon, Portugal, you\u2019ll play a key role in attracting, selecting, and onboarding the most talented professionals for our client \u2014 a leading brand in the medical equipment industry. You\u2019ll ensure that recruitment goals and service levels are achieved through strategic sourcing, effective interviewing, and exceptional candidate experiences.<\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll equip you with all the training, cutting-edge tools, and ongoing support you need to excel. At Concentrix, there\u2019s genuine potential for career and personal growth \u2014 over 80% of our leadership team has been promoted internally! You\u2019ll also have access to a range of FREE Learning and Leadership Development programs, setting you up for long-term success in Talent Acquisition or beyond.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>As a Recruiter, you will:<\/p><ul><li>Screen and interview candidates efficiently, ensuring a strong match between skills, culture fit, and project demands<\/li><li>Maintain accurate candidate records and recruitment metrics in the ATS (Applicant Tracking System)<\/li><li>Provide timely updates and excellent communication to candidates throughout the recruitment process<\/li><li>Manage offer negotiations and onboarding coordination in partnership with HR and Operations<\/li><li>Ensure compliance with internal policies, diversity &amp; inclusion principles, and local labor laws<\/li><li>Contribute to employer branding initiatives and continuous improvement in the hiring process<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b><\/p><p>You\u2019ll be a great match if you:<\/p><ul><li>Are fluent in Dutch (written and spoken, C1\u2013C2 level) with a high level of English<\/li><li>Bring 1&#43; years of experience in recruitment, ideally within a fast-paced corporate as an BPO environment<\/li><li>Have a solid understanding of sourcing strategies and candidate pipeline management<\/li><li>Are confident using ATS platforms and sourcing tools<\/li><li>Possess excellent communication, interpersonal, and negotiation skills<\/li><li>Thrive in a dynamic, results-oriented environment and enjoy building strong professional relationships<\/li><li>Have strong organizational skills and attention to detail<\/li><li>Experience hiring for technical or healthcare-related roles is a plus<\/li><\/ul><p><\/p><p>If you feel you don\u2019t tick every box, we still encourage you to apply \u2014 we\u2019re always looking for people with potential and passion.<\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that support your success and well-being:<\/p><ul><li>Competitive salary (base &#43; performance bonuses)<\/li><li>Monday\u2013Friday, 9AM\u20136PM schedule<\/li><li>Health insurance from day one<\/li><li>Relocation assistance (for candidates moving to Portugal)<\/li><li>Opportunity to join a fast-growing start-up project<\/li><li>Central office location in Lisbon, Portugal<\/li><li>Fully paid training on the company, client, and hiring processes<\/li><li>Career development programs and internal mobility opportunities<\/li><\/ul><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p>If this sounds like the next exciting step in your career, we\u2019d love to hear from you. 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Das trifft sich gut! Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich.<br \/>&nbsp;<br \/>Dank unserer Erfahrung als internationales Unternehmen, stehen wir f&uuml;r exzellenten Kundenservice. <strong>Ob f&uuml;r<\/strong>&nbsp;<strong>marktf&uuml;hrende Unternehmen der Versicherungs- oder Gesundheitsbranche &ndash; wir bringen zusammen, was zusammen passt!<\/strong><\/p>\\n<p>Auch f&uuml;r dich finden wir die passende Stelle als\u202f&nbsp;<strong>Kundenberat<\/strong><strong>er (m\/w\/d)<\/strong>. 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Auch f&uuml;r dich finden wir die passende Stelle als\u202f<strong>Kundenberater&nbsp;(m\/w\/d)<\/strong>,&nbsp;bieten dir&nbsp;eine begleitete Einarbeitung&nbsp;und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen&nbsp;erfolgreichen Start&nbsp;brauchst.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p>Start ab sofort | Vollzeit oder Teilzeit ab 20 Std. pro Woche | unterschiedliche Arbeitszeitmodelle | Supportsprache: Deutsch | Branchen: Energiewesen, Bankwesen | Inbound oder Outbound<\/p>\\n<div>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>Karriereerfolge kannst du direkt bei uns erleben&nbsp;&ndash;&nbsp;die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<\/div>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<div>\\n<div>\\n<p>Als\u202fKundenberater\u202f(m\/w\/d)&nbsp;in unserem Team wirst du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Erster&nbsp;Ansprechpartner&nbsp;f&uuml;r Kundenanfragen&nbsp;in einem&nbsp;unserer spannenden&nbsp;Projekte<\/strong>\u202f- immer mit dem Fokus auf die h&ouml;chstm&ouml;gliche Kundenzufriedenheit.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Anfragen und -w&uuml;nsche&nbsp;von Privat- oder Gesch&auml;ftskunden&nbsp;bearbeiten<\/strong>\u202fund je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le&nbsp;(z. B. per Telefon oder&nbsp;Mail)\u202fmit&nbsp;den Kunden kommunizieren, um ein\u202f<strong>optimales Kundenerlebnis<\/strong>\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Sobald das Anliegen der Kunden gel&ouml;st&nbsp;ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<div>\\n<div>\\n<p>Concentrix&nbsp;passt perfekt zu dir, wenn du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>\u202fin Wort und Schrift mitbringst.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Ein\u202f<strong>Kommunikationstalent<\/strong>\u202fmit Serviceorientierung&nbsp;bist,&nbsp;das&nbsp;Kunden sprachlich charmant und auf Augenh&ouml;he abholt.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sicher<\/strong>\u202fim&nbsp;Umgang\u202f<strong>mit&nbsp;dem PC<\/strong>\u202fbist.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Bereit&nbsp;bist, dich kontinuierlich\u202fweiterzuentwickeln.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p>Idealerweise hast du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine kaufm&auml;nnische Ausbildung.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Bereits Erfahrung<\/strong>&nbsp;im Kundenservice, im&nbsp;Vertrieb,&nbsp;im Dienstleistungsgewerbe&nbsp;oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Interesse an Themen wie Technik, Banking\/ Finanzen, oder im Bereich Energiewesen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<div>\\n<ul>\\n<li>\\n<p>Starte in\u202fVollzeit oder Teilzeit\u202f(<strong>ab\u202f20\u202fStunden pro Woche<\/strong>)\u202fbei uns durch.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Wir bieten dir f&uuml;r ausgew&auml;hlte Projekte ein\u202f<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du&nbsp;<strong>an\u202fbis zu 3\u202fTagen pro Woche mobil von zu Hause aus<\/strong>&nbsp;arbeiten.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Mit\u202fbis zu\u202f<strong>27\u202fUrlaubstagen<\/strong>\u202fsind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Du startest mit einem\u202f<strong>intensiven\u202fVollzeittraining, das von unseren Trainern durchgef&uuml;hrt wird.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du\u202f<strong>regelm&auml;&szlig;ige\u202fCoachings<\/strong>, Fresh-Ups&nbsp;und Aufbautrainings, die dir auch im privaten Bereich von Nutzen sind.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine\u202f<strong>betriebliche Altersvorsorge<\/strong>\u202fist f&uuml;r uns selbstverst&auml;ndlich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine Vielzahl an\u202f<strong>Online-Shopping-Rabatten,&nbsp;<\/strong>speziell&nbsp;f&uuml;r&nbsp;Concentrix&nbsp;Mitarbeiter lassen&nbsp;dich kr&auml;ftig sparen.&nbsp;<\/p>\\n<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Waffelpartys, Sommerfeste oder Halloweenpartys<\/strong>&nbsp;sorgen f&uuml;r&nbsp;Abwechslung und&nbsp;echtes&nbsp;Teambuilding.&nbsp;<\/li>\\n<\/ul>\\n<\/div>\\n<ul>\\n<li>\\n<p>Halte dich fit&nbsp;&ndash;&nbsp;nutze&nbsp;unsere&nbsp;Sportangebote&nbsp;mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort:<\/strong><\/p>\\n<p>Concentrix Wuppertal GmbH<br \/>Friedrichstra&szlig;e 51, 42105 Wuppertal<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1460892<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-558\",\"location\":\"D\u00fcsseldorf, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-09T01:59:10.243+02:00\",\"created_at\":\"2026-02-23T16:45:48.381+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTg?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1659\",\"campaign_id\":\"555\",\"campaign_title\":\"GTM \/ DE \/ DUS \/ GE Health \/ German-French-English\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater (m\/w\/d) medizinische Technik-Hotline - Deutsch-Franz\u00f6sisch\",\"street\":\"Hammer Stra\u00dfe 19\",\"address\":\"Hammer Stra\u00dfe 19\",\"city\":\"D\u00fcsseldorf\",\"state\":null,\"postal_code\":\"40219\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in D\u00fcsseldorf!\",\"long_description\":\"<h4><strong>Power your game-changing career<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong> Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p>In dieser Position als <strong>Kundenberater (m\/w\/d) f&uuml;r einen Anbieter innovativer Medizintechnik<\/strong><strong>&nbsp;<\/strong>bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder per E-Mail.<br \/><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start sofort | Vollzeit oder Teilzeit | Standort D&uuml;sseldorf | Servicezeiten: Montag - Freitag von 07:00 - 19:00 Uhr | Supportsprache: Deutsch, Franz&ouml;sisch und Englisch | Inbound | 18,25 &euro; brutto\/Stunde | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong>&nbsp;Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<h4><strong><br \/>Deine Aufgaben<\/strong><\/h4>\\n<p>Als&nbsp;<strong>Kundenberater (m\/w\/d)&nbsp;<\/strong>in unserem Team wirst du:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p>Kundenanfragen <strong>auf Deutsch und Franz&ouml;sisch <\/strong>entgegennehmen und auf <strong>Englisch<\/strong> f&uuml;r die Recherche und Informationssuche Daten zusammentragen.<\/p>\\n<\/li>\\n<li>\\n<p>Dich um <strong>Terminverschiebungen<\/strong> k&uuml;mmern oder auch geplante <strong>Wartungsarbeiten<\/strong> <strong>beauskunften<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Dem Kunden <strong>Fragen<\/strong> <strong>zu wartungsrelevanten Themen sowie offenen Bestellungen beantworten.<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>St&ouml;rungsmeldungen<\/strong> entgegennehmen und den Dringlichkeitsgrad von Fehlfunktionen einsch&auml;tzen und verwalten.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Auskunft<\/strong> zu bestehenden <strong>Vertr&auml;gen<\/strong> geben oder Fragen zu <strong>Rechnungen<\/strong> beantworten.<\/p>\\n<\/li>\\n<li>\\n<p>Die <strong>Kundenanliegen<\/strong> in der Datenbank des Auftraggebers <strong>dokumentieren<\/strong> und ggf. nachfolgende Ma&szlig;nahmen einleiten.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutsch- und Franz&ouml;sischkenntnisse und gute Englischkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein&nbsp;<strong>Kommunikationstalent mit Serviceorientierung<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p>Dank deiner <strong>ruhigen und zuvorkommenden Art<\/strong> f&uuml;r jeden Kundenkontakt den richtigen L&ouml;sungsansatz findest.<\/p>\\n<\/li>\\n<li>\\n<p>Idealerweise <strong>&uuml;ber ein technisches Grundverst&auml;ndnis verf&uuml;gst<\/strong> und dir technische Informationen schnell aneignen kannst.<\/p>\\n<\/li>\\n<li>\\n<p>Die <strong>Servicezeiten<\/strong> (Montag - Freitag von 07:00 - 19:00 Uhr), die nach einem rotierenden Schichtsystem besetzt werden, <strong>flexibel abdecken kannst<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist am<strong>&nbsp;Standort D&uuml;sseldorf&nbsp;<\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p><strong>Bereits Erfahrungen in der Service Hotline<\/strong>, als <strong>Call Center Agent<\/strong>&nbsp;oder Kundenbetreuer.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Erste Erfahrungen im technischen Service.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong>&nbsp;setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit&nbsp;<\/strong>(ab\u202f20 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p>Mit&nbsp;<strong>bis zu 27 Urlaubstagen<\/strong>&nbsp;sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensiven Vollzeittraining<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>&nbsp;ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;&nbsp;<\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an&nbsp;<strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns&nbsp;<strong>gef&ouml;rderten Mitgliedschaft bei Wellhub und in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix D&uuml;sseldorf GmbH<br \/>Hammer Str. 19, 40219 D&uuml;sseldorf<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1733280<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-555\",\"location\":\"D\u00fcsseldorf, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"18.25\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-12T16:09:28.994+02:00\",\"created_at\":\"2026-02-22T17:16:08.624+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTU?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1660\",\"campaign_id\":\"549\",\"campaign_title\":\"GTM \/ DE \/ DUI \/ Freenet\",\"campaign_type\":\"job_application\",\"job_title\":\"17\u20ac brutto\/Stunde* - Call Center Agent (m\/w\/d) Kundenbindung f\u00fcr Freenet\",\"street\":\"Neudorfer Str. 43\",\"address\":\"Neudorfer Str. 43\",\"city\":\"Duisburg\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"47057\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Duisburg!\",\"long_description\":\"<h4><strong>Power your game-changing career<\/strong><\/h4>\\n<p><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<br \/><br \/>In dieser Position als <strong>Call Center Agent (m\/w\/d) Kundenbindung f&uuml;r Freenet <\/strong>bist du der erste Ansprechpartner bei unterschiedlichen telefonischen Kundenanfragen.<br \/><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit (ab 20 Std.\/Woche) | Standort Duisburg | Servicezeiten: Montag - Freitag von 09:00 - 19:45 Uhr, Samstag von 10:00 - 16:00 Uhr | Supportsprache: Deutsch | Outbound | bis zu 17,00&euro; brutto\/Stunde* | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong> Perfekt! Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<h4><strong>Deine Aufgaben<\/strong><\/h4>\\n<p>Als&nbsp;<strong>Kundenberater (m\/w\/d)&nbsp;<\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Kundenanfragen und -w&uuml;nsche bearbeiten<\/strong>&nbsp;und je nach Bedarf und Situation darauf reagieren.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Individuelle Produktberatungen<\/strong>&nbsp;durchf&uuml;hren, durch die du nicht nur Bestellungen generierst, sondern echte Bed&uuml;rfnisse unserer Kunden erf&uuml;llst.<\/p>\\n<\/li>\\n<li>\\n<p>Proaktiv <strong>K&uuml;ndigungen vermeiden<\/strong>, indem du fr&uuml;hzeitig auf die <strong>Bed&uuml;rfnisse unserer Kunden<\/strong> eingehst und passende L&ouml;sungen zur langfristigen Bindung anbietest.<\/p>\\n<\/li>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation&nbsp;<strong>in der Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein&nbsp;<strong>Kommunikationstalent mit Sales-Affinit&auml;t<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p>Gro&szlig;es\u202f<strong>Interesse an Telekommunikation<\/strong>\u202fhast.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Die&nbsp;<strong>Servicezeiten<\/strong> (Montag - Freitag von 09:00 - 19:45 Uhr, Samstag von 10:00 - 16:00 Uhr) <strong>flexibel abdecken kannst<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist am<strong>&nbsp;Standort Duisburg<\/strong>&nbsp;zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Die\u202f<strong>Anforderungen an einen On-Site-Arbeitsplatz erf&uuml;llen<\/strong>\u202fkannst.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Bereits Erfahrung im Kundenservice<\/strong>, im Call Center, in der Kundenberatung oder im Vertrieb.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong>&nbsp;setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit&nbsp;<\/strong>(ab 20 Stunden\/Woche) bei uns durch. Die Wochenenden sind frei und geh&ouml;ren dir!<\/p>\\n<\/li>\\n<li>\\n<p>Du bekommst einen&nbsp;Bruttostundenlohn, welcher durch eine <strong>attraktive Provision und Zuschl&auml;ge<\/strong>&nbsp;erg&auml;nzt wird. Es winken somit&nbsp;<strong>bis zu\u202f 17,00<\/strong><strong>&euro; brutto\/Stunde*<\/strong><strong>.<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Mit&nbsp;<strong>bis zu 27 Urlaubstagen<\/strong>&nbsp;sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>&nbsp;ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;&nbsp;<\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an&nbsp;<strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit&nbsp;&ndash;&nbsp;nutze&nbsp;unsere&nbsp;Sportangebote&nbsp;mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW117246748 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW117246748 BCX8\\\" data-ccp-parastyle=\\\"Normal (Web)\\\">Unser virtueller Assistent \\\"<\/span><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW117246748 BCX8\\\" data-ccp-parastyle=\\\"Normal (Web)\\\">Dot<\/span><span class=\\\"NormalTextRun SCXW117246748 BCX8\\\" data-ccp-parastyle=\\\"Normal (Web)\\\">\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/span><span class=\\\"EOP SCXW117246748 BCX8\\\" data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Management Holding B.V &amp; Co. KG<br \/>Neudorfer Str. 43, 47057 Duisburg<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1682242<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p>*<em>Der Brutto Stundenlohn setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em>&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-549\",\"location\":\"Duisburg, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-25T01:59:15.807+02:00\",\"created_at\":\"2026-02-22T15:26:41.896+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDk?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1661\",\"campaign_id\":\"544\",\"campaign_title\":\"GTM \/ DE \/ MS \/ CCA KB \/ Jahresstellenanzeige\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent \/ Kundenberater (m\/w\/d)\",\"street\":\"An den Loddenb\u00fcschen 95\",\"address\":\"An den Loddenb\u00fcschen 95\",\"city\":\"M\u00fcnster\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"48155\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in M\u00fcnster!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du lebst in M&uuml;nster und suchst eine neue Herausforderung? Das trifft sich gut!<\/strong> Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich&nbsp;f&uuml;r unseren Standort im Herzen&nbsp;der Stadt.&nbsp;<br \/>&nbsp;<br \/>Seit &uuml;ber 15 Jahren stehen wir f&uuml;r exzellenten Kundenservice - in unterschiedlichen Branchen. Auch f&uuml;r dich finden wir die passende Stelle als\u202f<strong>Kundenberater&nbsp;(m\/w\/d)<\/strong>,&nbsp;bieten dir&nbsp;eine begleitete Einarbeitung&nbsp;und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen&nbsp;erfolgreichen Start&nbsp;brauchst.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit ab 20 Std. pro Woche | Supportsprache: Deutsch | Branchen: Telekommunikation, Gesch&auml;ftskundenbetreuung, Bankwesen,&nbsp;Haushaltsger&auml;tehersteller und Energiedienstleistung | Inbound oder Outbound | unbefristet&nbsp;<\/p>\\n<div>&nbsp;<\/div>\\n<div>\\n<p><strong><br \/>Deine Aufgaben<\/strong><\/p>\\n<\/div>\\n<div>\\n<div>\\n<p>Als\u202fKundenberater\u202f(m\/w\/d)&nbsp;in unserem Team wirst du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Erster&nbsp;Ansprechpartner&nbsp;f&uuml;r Kundenanfragen&nbsp;in einem&nbsp;unserer spannenden&nbsp;Projekte<\/strong>\u202f- immer mit dem Fokus auf die h&ouml;chstm&ouml;gliche Kundenzufriedenheit.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Anfragen und W&uuml;nsche von Privat- oder Gesch&auml;ftskunden bearbeiten<\/strong>\u202fund je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le&nbsp;(z. B. per Telefon oder&nbsp;Mail)\u202fmit&nbsp;den Kunden kommunizieren, um ein\u202f<strong>optimales Kundenerlebnis<\/strong>\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Sobald das Anliegen der Kunden gel&ouml;st&nbsp;ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<div>\\n<div>\\n<p>Concentrix&nbsp;passt perfekt zu dir, wenn du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>\u202fin Wort und Schrift mitbringst.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Ein\u202f<strong>Kommunikationstalent<\/strong>\u202fmit Serviceorientierung&nbsp;bist,&nbsp;das&nbsp;Kunden sprachlich charmant und auf Augenh&ouml;he abholt.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sicher<\/strong>\u202fim&nbsp;Umgang\u202f<strong>mit&nbsp;dem PC<\/strong>\u202fbist.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Bereit&nbsp;bist, dich kontinuierlich\u202fweiterzuentwickeln.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p>Idealerweise hast du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine <strong>kaufm&auml;nnische Ausbildung<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Bereits Erfahrung<\/strong>&nbsp;im Kundenservice, im&nbsp;Vertrieb,&nbsp;im Dienstleistungsgewerbe&nbsp;oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Interesse an Themen wie <strong>Banking\/ Finanzen, Energieversorgung<\/strong> oder einfach gutem Support.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<div>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen\u202f<strong>unbefristeten Arbeitsvertrag<\/strong>\u202fsetzen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Starte in\u202fVollzeit oder Teilzeit\u202f(<strong>ab\u202f20\u202fStunden pro Woche<\/strong>)\u202fbei uns durch.\u202f&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Mit\u202fbis zu\u202f<strong>27\u202fUrlaubstagen<\/strong>\u202fsind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Du startest mit einem\u202f<strong>intensiven\u202f(Vollzeit-)Training, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du\u202f<strong>regelm&auml;&szlig;ige\u202fCoachings<\/strong>, Fresh-Ups&nbsp;und Aufbautrainings, die dir auch im privaten Bereich von Nutzen sind.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine\u202f<strong>betriebliche Altersvorsorge<\/strong>\u202fist f&uuml;r uns selbstverst&auml;ndlich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine Vielzahl an\u202f<strong>Online-Shopping-Rabatten,&nbsp;<\/strong>speziell&nbsp;f&uuml;r&nbsp;Concentrix&nbsp;Mitarbeiter lassen&nbsp;dich kr&auml;ftig sparen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{}]\\\">Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<ul>\\n<li>\\n<p>Halte dich fit - nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig - erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf <strong>Du-und-Du<\/strong> bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/>Dein zuk&uuml;nftiger Arbeitsort<\/p>\\n<p><strong>Concentrix M&uuml;nster GmbH<\/strong><br \/><strong>An den Loddenb&uuml;schen 95, 48155 M&uuml;nster<\/strong><\/p>\\n<p>Internes Stellenk&uuml;rzel: R1570689<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-544\",\"location\":\"M\u00fcnster, Nordrhein-Westfalen\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-14T01:59:22.179+02:00\",\"created_at\":\"2026-02-22T15:03:07.397+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDQ?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1662\",\"campaign_id\":\"539\",\"campaign_title\":\"GTM \/ DE \/ DUS \/ CCA KB \/ Jahresstellenanzeige\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent\/ Kundenberater (m\/w\/d)\",\"street\":\"Hammer Str. 19\",\"address\":\"Hammer Str. 19\",\"city\":\"D\u00fcsseldorf\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"40219\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in D\u00fcsseldorf!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p>Du lebst in&nbsp;<strong>D&uuml;sseldorf oder im D&uuml;sseldorfer Umland<\/strong> und suchst eine neue Herausforderung? Das trifft sich gut! Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich.<br \/>&nbsp;<br \/>Dank unserer Erfahrung als internationales Unternehmen, stehen wir f&uuml;r exzellenten Kundenservice. <strong>Ob f&uuml;r<\/strong>&nbsp;<strong>marktf&uuml;hrende Unternehmen der Versicherungs- oder Gesundheitsbranche &ndash; wir bringen zusammen, was zusammen passt!<\/strong><\/p>\\n<p>Auch f&uuml;r dich finden wir die passende Stelle als\u202f&nbsp;<strong>Kundenberat<\/strong><strong>er (m\/w\/d)<\/strong>. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<br \/><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit | unterschiedliche Arbeitszeitmodelle und verschiedene Servicezeiten | Supportsprache: Deutsch oder Englisch | Branchen: Gesundheitswesen, Versicherungsbranche | Inbound oder Outbound | unbefristet&nbsp;<\/p>\\n<p><strong><br \/>Deine Aufgaben<\/strong><\/p>\\n<p>Als&nbsp;<strong>Kundenberater (m\/w\/d)&nbsp;<\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Anfragen und W&uuml;nsche<\/strong> von Privatkunden&nbsp;<strong>bearbeiten&nbsp;<\/strong>und je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber<strong>&nbsp;unterschiedliche Kan&auml;le&nbsp;<\/strong>(z. B. per Telefon oder Mail)\u202fmit den Kunden kommunizieren, um ein\u202foptimales Kundenerlebnis\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein&nbsp;<strong>Kommunikationstalent mit Serviceorientierung<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist am<strong> Standort D&uuml;sseldorf <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Dich kontinuierlich <strong>weiterentwickeln <\/strong>m&ouml;chtest.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>\\n<p>Eine kaufm&auml;nnische Ausbildung.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Bereits Erfahrung im Kundenservice<\/strong>, im Vertrieb, im Dienstleistungsgewerbe oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Interesse an Themen wie Gesundheitswesen<\/strong>, Versicherung oder einfach richtig gutem Service.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong>&nbsp;setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit&nbsp;<\/strong>(ab\u202f25 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p>Mit&nbsp;<strong>bis zu 27 Urlaubstagen<\/strong>&nbsp;sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensiven Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>&nbsp;ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;&nbsp;<\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong>&nbsp;sorgen f&uuml;r&nbsp;Abwechslung und&nbsp;echtes&nbsp;Teambuilding.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an&nbsp;<strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit&nbsp;&ndash;&nbsp;nutze&nbsp;unsere&nbsp;Sportangebote&nbsp;mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Concentrix D&uuml;sseldorf GmbH<br \/>Hammer Str. 19, 40219 <\/span>D&uuml;sseldorf<\/p>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;R1665489<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-539\",\"location\":\"D\u00fcsseldorf, Nordrhein-Westfalen\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-22T01:59:23.251+02:00\",\"created_at\":\"2026-02-22T14:39:47.535+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mzk?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1663\",\"campaign_id\":\"538\",\"campaign_title\":\"GTM \/ DE \/ DUI \/ CCA KB \/ Jahresstellenanzeige\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent \/ Kundenberater (m\/w\/d)\",\"street\":\"Neudorfer Stra\u00dfe 43\",\"address\":\"Neudorfer Stra\u00dfe 43\",\"city\":\"Duisburg\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"47057\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Duisburg!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p>Du lebst in&nbsp;<strong>Duisburg oder Duisburger Umland<\/strong>&nbsp;und suchst eine neue Herausforderung? Das trifft sich gut! Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich f&uuml;r unseren zentral gelegenen<strong>&nbsp;Standort&nbsp;<\/strong>&ndash; <strong>direkt am Hauptbahnhof<\/strong>.<br \/>&nbsp;<br \/>Dank unserer 14-j&auml;hrigen Erfahrung als internationales Unternehmen, stehen wir f&uuml;r exzellenten Kundenservice. <strong>Ob f&uuml;r<\/strong>&nbsp;<strong>marktf&uuml;hrende Unternehmen der Telekommunikationsbranche wie Vodafone oder Freenet, namhafte Unternehmen der Lifestyle-Branche oder im Bankwesen &ndash; wir bringen zusammen, was zusammen passt!<\/strong><\/p>\\n<p>Auch f&uuml;r dich finden wir die passende Stelle als\u202f&nbsp;<strong>Kundenberat<\/strong><strong>er (m\/w\/d)<\/strong>. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<br \/><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit (ab 20 Std.\/Woche) | unterschiedliche Arbeitszeitmodelle und verschiedene Servicezeiten | Supportsprache: Deutsch | Branchen: Bankwesen, Telekommunikation, Lifestyle | Inbound oder Outbound | unbefristet&nbsp;<\/p>\\n<p><strong><br \/>Deine Aufgaben<\/strong><\/p>\\n<p>Als&nbsp;<strong>Kundenberater (m\/w\/d)&nbsp;<\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Anfragen und W&uuml;nsche<\/strong> von Privatkunden&nbsp;<strong>bearbeiten&nbsp;<\/strong>und je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber<strong>&nbsp;unterschiedliche Kan&auml;le&nbsp;<\/strong>(z. 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Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong>&nbsp;setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit&nbsp;<\/strong>(ab\u202f20 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p>Mit&nbsp;<strong>bis zu 27 Urlaubstagen<\/strong>&nbsp;sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>&nbsp;ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;&nbsp;<\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong>&nbsp;sorgen f&uuml;r&nbsp;Abwechslung und&nbsp;echtes&nbsp;Teambuilding.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an&nbsp;<strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit&nbsp;&ndash;&nbsp;nutze&nbsp;unsere&nbsp;Sportangebote&nbsp;mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Management Holding B.V &amp; Co. 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Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-538\",\"location\":\"Duisburg, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-07T09:43:40.411+02:00\",\"created_at\":\"2026-02-22T14:15:32.284+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mzg?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mzg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1247\",\"campaign_id\":\"14120\",\"campaign_title\":\"Sr. Solution Architect I (TCF) R1696902\",\"campaign_type\":\"job_application\",\"job_title\":\"AI Solution Architect \u2013 Conversational Platforms\",\"street\":\"COL Medellin - Bello Niquia - Diagonal 55 #37-41 Nivel 3 Centro Comercial Estaci\u00f3n Niqu\u00eda\",\"address\":\"COL Medellin - Bello Niquia - Diagonal 55 #37-41 Nivel 3 Centro Comercial Estaci\u00f3n Niqu\u00eda\",\"city\":\"Medellin\",\"state\":\"Antioquia\",\"postal_code\":\"51050\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"\",\"long_description\":\"<p><b><u>AI Soluction Architect \u2013 Conversational Platforms | Remote in Bogota \/ Medellin | High-Impact Global Projects<\/u><\/b><\/p><p><\/p><p>We&#39;re <b>Concentrix<\/b>, the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re <b>solution-focused, tech-powered, intelligence-fueled.<\/b> With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. <b>We shape new game-changing careers in over 70 countries, attracting the best talent.<\/b><br \/><br \/>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and <b>industry-leading global<\/b> security for our staff and clients. You will work with the <b>best in the world<\/b> to design, implement and strategize IT, security, application <b>development, innovation, and solutions<\/b> in today\u2019s hyperconnected world. You will be part of the technology team that is core to our <b>vision of develop, build and run the future <\/b>of Integrated Services.<br \/><br \/>We embrace our <b>game-changers<\/b> with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond <b>WOW <\/b>for our customers will fit right in with what we do and who we are.<br \/>\u00a0<\/p><p>This Solution Architect role combines deep technical expertise in <b>Conversational AI, Generative AI (GenAI), and Agentic<\/b> <b>AI<\/b> with <b>pre-sales consulting responsibilities.<\/b> The position is responsible for designing and solutioning enterprise-grade contact center automation solutions, <b>integrating CCaaS platforms<\/b>, and leveraging advanced AI capabilities. The role also involves conducting discovery sessions, creating business cases, proposals, and supporting contract content creation.<\/p><p><\/p><p><b>Essential Functions\/Core Responsibilities<\/b><\/p><ul><li>Lead architecture and design for Conversational <b>AI solutions<\/b>, integrating<b> Generative AI, Agentic AI, and CCaaS platforms.<\/b><\/li><li>Define scalable, secure, and <b>high-performance architectures<\/b> for multi-channel conversational experiences (voice, chat, messaging).<\/li><li>Architect solutions leveraging <b>LLMs, AI orchestration frameworks, and agentic workflows<\/b> for autonomous task execution.<\/li><li>Ensure <b>best practices<\/b> in API design, microservices, cloud-native deployments, and DevOps.<\/li><li>Lead integration strategies for <b>CCaaS platforms<\/b> (Genesys, Five9, Amazon Connect) with conversational AI systems.<\/li><li>Collaborate with Sales Representatives and Engineers to design tailored solutions through <b>client discussions, RFP\/RFI documentation, and solution requests.<\/b><\/li><li>Partner with Professional Services leaders and teams to ensure robust and scalable <b>solution designs.<\/b><\/li><li>Develop solution strategies, including <b>timelines, ROI models, and presentation<\/b> materials for stakeholders.<\/li><li>Identify and resolve issues affecting <b>solution design, timelines, and resources<\/b>.<\/li><li>Participate in <b>pricing strategy<\/b> discussions with Sales and Finance and secure necessary approvals.<\/li><li>Assess and escalate <b>potential risks<\/b> for solution components and collaborate on risk mitigation strategies.<\/li><li>Contribute to scope of work documents and facilitate meetings to review pricing, <b>staffing, timelines, and contracts<\/b>.<\/li><li>Perform research on customers, industries, and verticals to provide subject matter expertise and differentiate solutions.<\/li><li>Assist Sales in securing <b>resources for compliance<\/b> with NDAs, Deal Reviews, Legal, and Security requirements.<\/li><li>Continuously improve opportunity management processes for efficiency and effective messaging.<\/li><li>Collaborate closely with software engineering teams to <b>deliver complex solutions and support development daily<\/b>.<\/li><li>Work in agile environments with stakeholders to refine requirements and execute using excellent engineering practices.<\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b><\/p><ul><li>Bachelor&#39;s Degree in Computer Science, Engineering, or related field.<\/li><li>8 years of experience in software engineering and at least 5 years in solution architecture for enterprise-scale applications.<\/li><li>Hands-on experience implementing <b>Generative AI solutions<\/b>, including LLM-based architectures and AI agent frameworks such as LangChain or AutoGen.<\/li><li>Experience with <b>bots, self-service applications, IVR, messaging\/chat<\/b> (omni-channel), and <b>CX<\/b> best practices.<\/li><li>Hands-on experience with <b>REST APIs<\/b>, microservices, Kubernetes, and cloud platforms (AWS, Azure, GCP).<\/li><li>Proficiency in <b>Node.js, Python, or Java<\/b><\/li><\/ul><p><\/p><p><b>Bonus Skills<\/b><\/p><ul><li>Familiarity with <b>React <\/b>and<b> MongoDB<\/b> is a plus.<\/li><li>Experience integrating <b>CCaaS platforms<\/b> (Genesys, Five9, Amazon Connect, etc.) is a plus.<\/li><li>Excellent communication skills, both written and verbal, with ability to present to internal and external stakeholders.<\/li><li>Proven ability to organize and prioritize projects in fast-paced environments.<\/li><li>Strong customer service disposition, professionalism, and demonstrated business acumen.<\/li><\/ul><p><\/p><p><b>Join us and be part of this journey towards greater opportunities and brighter futures.<\/b><\/p>\",\"ats_external_id\":\"R1696902\",\"location\":\"Medellin, 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data-pm-slice=\\\"1 3 []\\\">Als klantenservicemedewerker zul je klantenservice verlenen aan een van de grootste webwinkels van Nederland (meer dan 9 miljoen klanten). Je zult <strong>telefonisch en per chat<\/strong> klantenservice verlenen. Het doel is om de klanten te helpen, te adviseren en de webwinkel zo goed mogelijk te representeren. Om te leren hoe je een uitstekende klantenservicemedewerker moet zijn, zul je eerst een training van drie (3) weken volgen.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Functie eisen<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Minimale leeftijd van 18 jaar;<\/p>\\n<\/li>\\n<li>\\n<p>Minimaal <strong><u>afgerond <\/u><\/strong>middelbare opleiding of daaraan gelijkgesteld;<\/p>\\n<\/li>\\n<li>\\n<p>Goede beheersing van de Nederlandse taal, zowel in woord als geschrift;<\/p>\\n<\/li>\\n<li>\\n<p>Goede sociale en communicatieve vaardigheden;<\/p>\\n<\/li>\\n<li>\\n<p>Uitstekende computervaardigheden;<\/p>\\n<\/li>\\n<li>\\n<p>Goede typevaardigheden (minimaal 200 aanslagen per minuut)<\/p>\\n<\/li>\\n<li>\\n<p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld;<\/p>\\n<\/li>\\n<li>\\n<p>Klantgericht en stressbestendig;<\/p>\\n<\/li>\\n<li>\\n<p>Beschikken over eigen smarttelefoon;<\/p>\\n<\/li>\\n<li>\\n<p>Beschikken over internet thuis (indien calamiteiten zich een keer voordoen en je van huis uit moet werken);<\/p>\\n<\/li>\\n<li>\\n<p>Verklaring van goed gedrag kunnen overleggen<\/p>\\n<\/li>\\n<li>\\n<p>Beschikbaar zijn maandag t\/m zondag tussen 03:00 AM en 21:00 PM (<strong>tenminste twee keer<\/strong> <strong>per week<\/strong> <strong>vanaf 03:00uur<\/strong> beschikbaar zijn en tenminste <strong>drie keer per week<\/strong> <strong>tot 21:00uur<\/strong> beschikbaar zijn)<\/p>\\n<\/li>\\n<li>\\n<p>Verplicht beschikbaar zijn in het weekend<\/p>\\n<\/li>\\n<li>\\n<p>Je wordt max 8.5 uur per dag ingeroosterd en maximaal 6 dagen per week.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Werktijden<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Eerst drie (3) weken training (betaald training) van maandag t\/m vrijdag van 07:00 tot 15:30uur.<\/p>\\n<\/li>\\n<li>\\n<p>Na de training verplicht beschikbaar zijn van maandag t\/m zondag tussen 03:00 en 21:00uur (minimale beschikbaarheid van 40uren per week opgeven)<\/p>\\n<\/li>\\n<li>\\n<p>Je zult minimaal 32uur per week en maximaal 40uur per week ingeroosterd worden<\/p>\\n<\/li>\\n<li>\\n<p>Alvorens je doorgestuurd kan worden naar de training, zal je eerst enkele vereiste instroomtoetsen moeten maken op kantoor bij afdeling Recruitment.<\/p>\\n<\/li>\\n<li>\\n<p>Indien de toetsen goed gemaakt zijn, zal je daarna ook een sollicitatiegesprek voeren met een teamcaptain van het project.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Wat wij bieden<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Een bruto uurloon van &euro;2.46 per uur (uitbetaling naar keuze in SRD of EURO).<br \/><br \/>Bij minimaal 6 maanden (aantoonbare) contactcenterervaring een hoger startloon<\/p>\\n<\/li>\\n<li>\\n<p>Reiskostenvergoeding van &euro;2.90 per werkdag<\/p>\\n<\/li>\\n<li>\\n<p>Onregelmatigheidstoelage van 50% op je uurloon, op de uren voor 06:00uur en een onregelmatigheidstoelage van 100% op je werkuren op zon- en nationale (Surinaamse) feestdagen.<\/p>\\n<\/li>\\n<li>\\n<p>Loyaliteitsbonus van &euro;50 bij 3, 6 en 12 maanden. Na een jaar indienst elke 6 maanden een loyaliteitsbonus van &euro;75<\/p>\\n<\/li>\\n<li>\\n<p>Referral bonus tot &euro;130 per aanbevolen kandidaat<\/p>\\n<\/li>\\n<li>\\n<p>Een prettige, informele en leerzame werkomgeving<\/p>\\n<\/li>\\n<li>\\n<p>Een full-time (betaald training) van 20 werkdagen<\/p>\\n<\/li>\\n<li>\\n<p>Doorlopend training en coaching<\/p>\\n<\/li>\\n<li>\\n<p>Doorgroeimogelijkheden<\/p>\\n<\/li>\\n<li>\\n<p>Volledige betaling van de ziektekostenverzekering <em>(Azpas Basis, 2de klasse ligging, zilver pakket)<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Vakantiegeld (1 keer per jaar uitbetaald in de maand juli) (bruto 96% van je gemiddeld bruto maandloon)<\/p>\\n<\/li>\\n<li>\\n<p>Toegang tot onze online Concentrix University&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Solliciteer direct!<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Spreekt deze functie jou aan? Klik dan gauw op <strong>\\\"apply now\\\"<\/strong> of <strong>\\\"solliciteer nu\\\"<\/strong> en volg de verdere stappen om direct te kunnen solliciteren. 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This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<p>Ben jij een resultaatgerichte leider die zonder moeite kan schakelen tussen verschillende (internationale) opdrachtgevers? Voor onze vestiging te Highway zijn we op zoek naar een nieuwe Delivery Manager. Je gaat in deze rol de klanttevredenheid en performance optimaliseren binnen een wereldwijd opererende organisatie!<\/p><p><\/p><p><\/p><h1><b>Meer over deze functie<\/b><\/h1><p>Als Delivery Manager bij Concentrix sta jij aan het roer van de gaafste merken ter wereld. Je spot kansen voordat anderen ze zien, schakelt razendsnel en haalt het maximale uit je team. Geen dag is hetzelfde: je optimaliseert processen, motiveert je team en overtreft klantverwachtingen. En als reizen jouw ding is, zit je hier goed! We zijn actief in meerdere landen: van Suriname en Cura\u00e7ao tot steden door heel Europa, jij maakt impact waar het gebeurt. Jouw focus ligt op onder andere:<\/p><p><\/p><ul><li><p><b>Leiderschap: <\/b>Jij inspireert en stuurt je team, waardoor ze groeien en samen topprestaties kunnen leveren.<\/p><\/li><li><p><b>Operationele flow:<\/b> Met de juiste mensen op de juiste plek zorg jij voor een effici\u00ebnte planning en soepele processen.<\/p><\/li><li><p><b>Klantrelatie:<\/b> Jij zorgt voor een goede relatie met de klant en dat verwachtingen worden overtroffen.<\/p><\/li><li><p><b>Data &amp; prestaties:<\/b> Jij vertaalt cijfers naar de juiste strategische acties en weet precies hoe je KPI\u2019s kunt verbeteren.<\/p><\/li><li><p><b>Financieel inzicht:<\/b> Je bewaakt kosten en vindt slimme manieren om effici\u00ebnt te werken zonder in te leveren op kwaliteit.<\/p><\/li><li><p><b>Kwaliteit &amp; compliance:<\/b> Jij zorgt ervoor dat alles voldoet aan de wet- en regelgeving.<\/p><\/li><\/ul><p><\/p><p><\/p><h1><b>Wat bieden wij<\/b><\/h1><ul><li>Een<b> marktconform salaris<\/b> en een <b>jaarlijkse prestatiebonus<\/b>;<\/li><li><b>20 vakantiedagen<\/b> (bij een fulltime contract)<\/li><li>Een <b>laagdrempelige organisatie<\/b> waardoor je snel kunt schakelen met medewerkers en het directieteam om over jouw visie in gesprek te gaan;<\/li><li>Veel ruimte voor eigen initiatieven en waar <b>jouw mening telt<\/b>;<\/li><li>Werken met een <b>super divers team<\/b>, van Gen Z en Millenials tot aan Boomers. Allemaal met hetzelfde doel voor ogen: goed resultaat voor de klant;<\/li><li>Hele <b>vette development dagen<\/b> waarin je met jouw collega\u2019s samen werkt aan de toekomst!<\/li><\/ul><p><\/p><p><\/p><h1><b>Wie wij zoeken<\/b><\/h1><ul><li><p>Je hebt een hbo- of wo-werk- en denkniveau.<\/p><\/li><li><p>Ervaring als manager in de contactcenterbranche.<\/p><\/li><li><p>Inzicht in klantcontact en kanaalontwikkelingen.<\/p><\/li><li><p>Ervaring met projectmanagement.<\/p><\/li><li><p>Helder en overtuigend kunnen presenteren en communiceren.<\/p><\/li><li><p>In een veeleisende omgeving blijf je kalm en houd je overzicht.<\/p><\/li><\/ul><p><\/p><p><\/p><h1><b><span>Solliciteer direct!<\/span><\/b><\/h1><p><span>Zie jij jezelf wel werken in deze functie? Klik op onderstaande knop om direct te solliciteren. <\/span><\/p><p><\/p><p><\/p><h1><b><span>Over Concentrix<\/span><\/b><\/h1><p><span>Concentrix is een wereldwijde leider in technologie en services die topmerken helpt groeien met innovatieve oplossingen in 70&#43; landen. We worden erkend als een van de beste werkgevers en bieden volop kansen voor groei en ontwikkeling. We bieden gelijke kansen aan iedereen, ongeacht achtergrond of identiteit, en streven naar een inclusieve werkomgeving. Als Delivery Manager word je onderdeel van een team van game-changers die toonaangevende merken toekomstbestendig maken.<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p>\",\"ats_external_id\":\"R1707943\",\"location\":\"Paramaribo, Paramaribo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T06:06:26.106+08:00\",\"created_at\":\"2026-02-20T02:04:04.945+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDEwNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SUR-Paramaribo--Pandit-Paltan-Tewarieweg-159\/Delivery-Manager--vestiging-Highway-_R1707943\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Paramaribo\",\"state\":null,\"country\":{\"wid\":\"d70bb669e3ef4bfc8ebe25143441fd64\",\"iso2\":\"SR\",\"iso3\":\"SUR\",\"descriptor\":\"Suriname\",\"iso_numeric\":\"740\"},\"postal_code\":null,\"primary_location\":{\"id\":\"SR-PAR-PANDI-01\",\"wid\":\"e07c30051fc210205b30f3f9936a0000\",\"descriptor\":\"SUR Paramaribo- Pandit Paltan Tewarieweg 159\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sunayna.autar@concentrix.com\"},\"first_name\":\"Autar, Sunayna Alisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102519172\",\"wid\":\"da7d7d2449a210103cabe9a792ef0005\",\"descriptor\":\"Gilliano Sastroredjo (102519172)\"},{\"id\":\"102519502\",\"wid\":\"da7d7d2449a2101033a9478fddc80005\",\"descriptor\":\"Chaiya Changoer (102519502)\"},{\"id\":\"102519500\",\"wid\":\"da7d7d2449a2101033a958591fa10004\",\"descriptor\":\"Christy Djasmadi (102519500)\"},{\"id\":\"102519208\",\"wid\":\"da7d7d2449a210103cac948f44480001\",\"descriptor\":\"Sunayna Autar (102519208)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361136\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SUR-Paramaribo--Pandit-Paltan-Tewarieweg-159\/Delivery-Manager--vestiging-Highway-_R1707943\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SUR-Paramaribo--Pandit-Paltan-Tewarieweg-159\/Delivery-Manager--vestiging-Highway-_R1707943\/apply\",\"job_requisition_id\":\"R1707943\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mirzano.heikerk@concentrix.com\"},\"first_name\":\"Mirzano Heikerk (102520451)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1707943\",\"wid\":\"95ac2727c6061015009f377702300000\",\"descriptor\":\"Delivery Manager (vestiging Highway)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1250\",\"campaign_id\":\"14100\",\"campaign_title\":\"Specialist, Sales Development R1707163\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Sales Development - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. 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(103296915)\"},{\"id\":\"103262281\",\"wid\":\"960489194f421001ac6f0fee35970000\",\"descriptor\":\"Karen Saray Pi\u00f1a Aroca (103262281)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"},{\"id\":\"102598503\",\"wid\":\"da7d7d2449a2101031ba786290810001\",\"descriptor\":\"Carlos Gochez Ramos (102598503)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"102600290\",\"wid\":\"da7d7d2449a21010318c8161f2bb0002\",\"descriptor\":\"Paola Alvarez Angulo (102600290)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02SD\",\"descriptor\":\"Specialist, Sales Development\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361003\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Sales-Development---Bilingual_R1707163-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Sales-Development---Bilingual_R1707163-1\/apply\",\"job_requisition_id\":\"R1707163\"}],\"organizations\":[{\"wid\":\"ad6658a0dd1910057c2a29e6135f0000\",\"descriptor\":\"9838 - Microsoft - S00013681\",\"reference_id\":\"S00013681\",\"custom_reference_id\":\"S00013681\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"8e0a68a0a3d6100580c9e88acac00000\",\"descriptor\":\"W0ZJ31 Microsoft Premier Services Nal\",\"reference_id\":\"W0ZJ31\",\"custom_reference_id\":\"W0ZJ31\",\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"diana.cely@concentrix.com\"},\"first_name\":\"Carolina Cely Strauch (103126126)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1707163\",\"wid\":\"1a8a127c40e21014ae5d13f1db9f0000\",\"descriptor\":\"Specialist, Sales Development - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"334\",\"campaign_id\":\"621\",\"campaign_title\":\"Vonage | English | Szczecin\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Specialist with English Language Skills for US Market (m\/f)\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"71\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p><strong><span data-contrast=\\\"auto\\\">What You'll Do:<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Seal the Deal:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Identify&nbsp;and win over new customers, building long-term relationships along the way.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Pitch Perfect:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Deliver compelling sales presentations and negotiate in English like a pro.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Needs Navigator:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Understand customer needs and craft tailor-made offers that resonate.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Closer Extraordinaire:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Close deals and negotiate terms with finesse.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Collaborate &amp; Conquer:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Work closely with marketing and tech teams to ensure top-notch service.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Market Maven:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Stay ahead of the competition by keeping a pulse on market trends and opportunities.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What You Bring:<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Linguistic Prowess:<\/span><\/strong><span data-contrast=\\\"auto\\\"> Fluent in English, both spoken and written<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Communication Skills:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Exceptional negotiation and interpersonal abilities.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Self-Starter:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Proactive, independent, and&nbsp;a team&nbsp;player.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Student-Friendly:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Great opportunity&nbsp;for students looking to gain professional experience.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Industry Insight:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Experience in telecommunications or IT is a plus.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong>US Market Orientation<\/strong>: Availability to work onsite from our office in Szczecin during night hours (until 1 AM).<\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What We Offer:<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Competitive Pay:<\/span><\/strong><span data-contrast=\\\"auto\\\"> Attractive base salary with a performance-based bonus system (up to 4000 PLN)<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Growth Opportunities:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Access to professional development and training.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Dynamic Environment:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Be part of a vibrant, international team.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Supportive Culture:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Work in a friendly atmosphere with experienced colleagues.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-621\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"32.68\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-26T10:37:01.963+02:00\",\"created_at\":\"2026-02-18T10:18:36.506+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MjE?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"169\",\"campaign_id\":\"588\",\"campaign_title\":\"CAK\/ Dutch\/ Sofia\/ in NL\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Care Coordinator with Dutch\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Wij zoeken jou!<\/strong><\/p>\\n<p><strong>Een gloednieuwe kans wacht op je!<\/strong><\/p>\\n<p>Ben je gepassioneerd over het leveren van uitstekende klantenservice in een dynamische omgeving en zoek je een plek waar jouw vaardigheden echt een verschil kunnen maken? Dan hebben wij de perfecte functie voor je!<\/p>\\n<p><strong>Functieomschrijving:<\/strong><\/p>\\n<p>Kruip in de rol van Klantenserviceco&ouml;rdinator en draag bij aan onze missie in het beheer van belangrijke regelingen zoals de Zorgverzekeringswet (Zvw), de Sociale Ondersteuningswet (Wmo) en de Wet Langdurige Zorg (Wlz) Je behandelt belangrijke vragen en hebt direct invloed op de klanttevredenheid en de kwaliteit van de dienstverlening.<\/p>\\n<p><strong>Belangrijkste verantwoordelijkheden:<\/strong><\/p>\\n<ul>\\n<li>Klantcontact: Telefoongesprekken afhandelen over openstaande saldi, automatische incasso's en wijzigingen in de regelingen voor Wmo en Wlz<\/li>\\n<li>Effici&euml;nte verwerking: Schriftelijke verzoeken voor updates van rekeninggegevens verwerken en zorg dragen voor het verwerken van automatische incasso's<\/li>\\n<li>Uitstekende service leveren: Klantenservice van topkwaliteit bieden en een hoge mate van administratieve nauwkeurigheid hanteren<\/li>\\n<\/ul>\\n<p><strong>Ideale kandidaat:<\/strong><\/p>\\n<ul>\\n<li>Uitstekende taalvaardigheid: Vloeiend Nederlands (zowel mondeling als schriftelijk) en een goede beheersing van het Engels<\/li>\\n<li>Uitzonderlijke communicatieve vaardigheden: het vermogen om idee&euml;n helder en boeiend over te brengen.<\/li>\\n<li>Technisch onderlegd: je bent vertrouwd met diverse computerprogramma's en -tools<\/li>\\n<li>Georganiseerd en analytisch: besluitvaardigheid en analytische vermogen helpt je om op de zaken vooruit te lopen<\/li>\\n<li>Klantgerichte houding: &nbsp;een positieve instelling en focus op het leveren van uitstekende klanttevredenheid<\/li>\\n<li>Waardevolle ervaring: Hoewel eerdere ervaring een \u200b\u200bpluspunt is, is leergierigheid en de wil om te groeien iets wat voor ons echt telt<\/li>\\n<\/ul>\\n<p><strong>Wat bieden wij u? Wij:<\/strong><\/p>\\n<ul>\\n<li>Concurrerend salaris<\/li>\\n<li>Standaard werktijden<\/li>\\n<li>Gunstige kantoorlocatie, dicht bij bushaltes en de metro<\/li>\\n<li>Uitgebreide initi&euml;le training en onboarding (volledig door ons betaald)<\/li>\\n<li>Professionele ontwikkelings- en loopbaanbegeleidingsprogramma's om de stappen in de gewenste ontwikkeling in kaart te brengen<\/li>\\n<li>Initiatieven voor gezondheid en welzijn<\/li>\\n<li>Verhuisvergoeding indien nodig (accommodatie en reiskosten)<\/li>\\n<li>Enkele van de extra voordelen zijn: ziektekosten- en levensverzekering, multisportpas, reiskostenvergoeding, bonus voor belangrijke levensgebeurtenissen, extra betaald verlof voor opleidingen, kortingen voor medewerkers, bedrijfsevenementen en nog veel meer<\/li>\\n<li>U waardeert onze waarden van erkenning, integriteit, eenheid en betrokkenheid, en u bent enthousiast om ook het \\\"wow\\\"-effect te cre&euml;ren. Meer dan uw achtergrond, zijn het uw motivatie en persoonlijkheid die ervoor zorgen dat u deel uitmaakt van onze leuke community.<\/li>\\n<\/ul>\\n<p><strong><em><span style=\\\"background-color: #ffffff;\\\">Voor expats is wonen in Sofia bijzonder eenvoudig. De stad heeft een groot aanbod aan betaalbare, vaak gemeubileerde appartementen, waardoor je snel en zonder gedoe een geschikte woning vindt<\/span><\/em><\/strong><\/p>\\n<p>Let op: niet-EU ingezetenen moeten een geldige werkvergunning in Bulgarije hebben om in aanmerking te komen voor een baan.<\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-588\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T14:20:48.314+03:00\",\"created_at\":\"2026-02-17T13:15:24.379+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODg?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"445\",\"campaign_id\":\"2918\",\"campaign_title\":\"GTM - Hebrew - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Hebrew Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Hebrew&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-2918\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T03:59:16.684+04:00\",\"created_at\":\"2026-02-17T11:17:53.580+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE4?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"12\",\"relevance_score\":\"1\"},{\"id\":\"446\",\"campaign_id\":\"2917\",\"campaign_title\":\"GTM - Turkish - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Turkish Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Turkish&nbsp; and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-2917\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-23T03:59:16.886+04:00\",\"created_at\":\"2026-02-17T11:16:32.921+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE3?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"11\",\"relevance_score\":\"1\"},{\"id\":\"447\",\"campaign_id\":\"2916\",\"campaign_title\":\"GTM - Russian - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Russian Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Russian&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-2916\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T03:59:25.902+04:00\",\"created_at\":\"2026-02-17T11:15:07.522+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE2?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"9\",\"relevance_score\":\"1\"},{\"id\":\"1251\",\"campaign_id\":\"14070\",\"campaign_title\":\"Sr. Team Leader, Operations R1706920\",\"campaign_type\":\"job_application\",\"job_title\":\"Chef de projet Bilingue\",\"street\":\"CIV Abidjan - Plateau, Immeuble Le Workshop Quartier Indeni\u00e9\",\"address\":\"CIV Abidjan - Plateau, Immeuble Le Workshop Quartier Indeni\u00e9\",\"city\":\"Abidjan\",\"state\":null,\"postal_code\":\"7171\",\"region\":null,\"country\":\"C\u00f4te d'Ivoire\",\"short_description\":\"The Sr Team Leader is responsible for the day-to-day supervision of a group of call center associates and serves as a mentor and coach to a group of Team Leaders. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability of both associates and team leaders.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Lead Team Members, foster their professional development and growth via effective coaching and communication and promote teamwork and cooperation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Coach direct reports on their performance on a regular basis to ensure performance metrics are achieved<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Communicate expectations to employees and provide timely updates and changes<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide subject matter expertise in handling escalated customer calls as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage team metrics and retention goals. Participate in discussions about reasons for attrition and root cause. Team with Site Leadership to develop actions to reduce attrition where possible. Provide feedback to team members on both call coaching and other daily performance and behavioral activities<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Stay current on internal work processes, policies and procedures. Attend required manager development training<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Complete shift-wide projects that aim to increase productivity, quality or other KPI<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Promote the Company&#39;s values through both behavior and attitude, including being an advocate for your team members<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s degree in related field with four to six years of experience (with at least one year of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong communication skills, both written and verbal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule\u00a0\u00a0<\/p><p><\/p><h2>Career Framework Role<\/h2><p><\/p><p>Receives assignments as objectives with goals and processes in which to meet the goals.\u00a0 Interacts with Team Managers\/Leaders\/Supervisors and team members, other functional areas, management, and outside vendors to complete objectives.\u00a0 Set priorities for Team Managers\/Leaders\/Supervisors and team members , and coordinates and supervises the daily activities.\u00a0 In charge of handling large and \/ or multiple lines of business.\u00a0\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager and\/or director.\u00a0 Depending on the size of the program may act as an Operations Manager.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Portuguese&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-2915\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T03:59:26.730+04:00\",\"created_at\":\"2026-02-16T20:37:52.513+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE1?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"8\",\"relevance_score\":\"1\"},{\"id\":\"449\",\"campaign_id\":\"2914\",\"campaign_title\":\"GTM - Arabic - Hurghada\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Arabic Speakers - Hurghada\",\"street\":null,\"address\":null,\"city\":\"Hurghada\",\"state\":\"Red Sea Governorate\",\"postal_code\":null,\"region\":\"Hurghada\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Arabic&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-2914\",\"location\":\"Hurghada, Hurghada\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T03:59:25.889+04:00\",\"created_at\":\"2026-02-16T20:35:51.908+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE0?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"450\",\"campaign_id\":\"2911\",\"campaign_title\":\"GTM - German - Hurghada\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 German Speakers - Hurghada\",\"street\":null,\"address\":null,\"city\":\"Hurghada\",\"state\":\"Red Sea Governorate\",\"postal_code\":null,\"region\":\"Hurghada\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in German&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-2911\",\"location\":\"Hurghada, Hurghada\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T03:59:25.863+04:00\",\"created_at\":\"2026-02-16T20:30:48.063+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTEx?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTEx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"5\",\"relevance_score\":\"1\"},{\"id\":\"451\",\"campaign_id\":\"2910\",\"campaign_title\":\"GTM - German - Alexandria\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 German Speakers - Alexandria\",\"street\":null,\"address\":null,\"city\":\"Alexandria\",\"state\":\"Alexandria Governorate\",\"postal_code\":null,\"region\":\"Alexandria\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in German&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-2910\",\"location\":\"Alexandria, Alexandria\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T03:59:26.645+04:00\",\"created_at\":\"2026-02-16T20:22:50.394+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTEw?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTEw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"5\",\"relevance_score\":\"1\"},{\"id\":\"452\",\"campaign_id\":\"2909\",\"campaign_title\":\"GTM - German - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 German Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in German&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-2909\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T03:59:25.850+04:00\",\"created_at\":\"2026-02-16T20:21:10.906+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTA5?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTA5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"5\",\"relevance_score\":\"1\"},{\"id\":\"453\",\"campaign_id\":\"2907\",\"campaign_title\":\"GTM - Spanish - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Spanish Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Spanish&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-2907\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T03:59:16.624+04:00\",\"created_at\":\"2026-02-16T20:15:20.835+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTA3?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTA3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\",\"relevance_score\":\"1\"},{\"id\":\"454\",\"campaign_id\":\"2905\",\"campaign_title\":\"GTM - Italian - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Italian Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Italian and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-2905\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T03:59:25.835+04:00\",\"created_at\":\"2026-02-16T20:11:30.904+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTA1?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTA1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"6\",\"relevance_score\":\"1\"},{\"id\":\"455\",\"campaign_id\":\"2903\",\"campaign_title\":\"GTM - French - Alexandria\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 French Speakers - Alexandria\",\"street\":null,\"address\":null,\"city\":\"Alexandria\",\"state\":\"Alexandria Governorate\",\"postal_code\":null,\"region\":\"Alexandria\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in French and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-2903\",\"location\":\"Alexandria, Alexandria\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T03:59:25.821+04:00\",\"created_at\":\"2026-02-16T20:09:56.420+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTAz?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTAz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"456\",\"campaign_id\":\"2902\",\"campaign_title\":\"GTM - French - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 French Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in French and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-2902\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T03:59:16.615+04:00\",\"created_at\":\"2026-02-16T20:05:58.310+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTAy?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTAy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"457\",\"campaign_id\":\"2901\",\"campaign_title\":\"GTM - English - Hurghada\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 English Speakers - Hurghada\",\"street\":null,\"address\":null,\"city\":\"Hurghada\",\"state\":\"Red Sea Governorate\",\"postal_code\":null,\"region\":\"Hurghada\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of leading brands, delivering high-quality support through phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs and the sectors selected.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements describe the general nature and level of work performed by individuals assigned to this role. They are not an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-2901\",\"location\":\"Hurghada, Hurghada\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T03:59:16.604+04:00\",\"created_at\":\"2026-02-16T20:03:15.008+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTAx?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTAx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"458\",\"campaign_id\":\"2900\",\"campaign_title\":\"GTM - English - Alexandria\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 English Speakers - Alexandria\",\"street\":null,\"address\":null,\"city\":\"Alexandria\",\"state\":\"Alexandria Governorate\",\"postal_code\":null,\"region\":\"Alexandria\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of leading brands, delivering high-quality support through phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs and the sectors selected.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements describe the general nature and level of work performed by individuals assigned to this role. They are not an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-2900\",\"location\":\"Alexandria, Alexandria\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T03:59:25.807+04:00\",\"created_at\":\"2026-02-16T20:01:15.303+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTAw?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTAw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"459\",\"campaign_id\":\"2899\",\"campaign_title\":\"GTM - English - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 English Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of leading brands, delivering high-quality support through phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs and the sectors selected.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements describe the general nature and level of work performed by individuals assigned to this role. They are not an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-2899\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T03:59:25.793+04:00\",\"created_at\":\"2026-02-16T19:49:55.419+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODk5?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODk5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"1682\",\"campaign_id\":\"18\",\"campaign_title\":\"Etraveli\/German\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Support Agent with German\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>We are growing!<\/strong><\/p>\\n<p>Our new client is a leading global platform for flights, an air technology company with a presence across all continents. Their main goal is to deliver air tech solutions to any type of company facing the customer. We believe that great people are the key to a great solution that is why we are looking for the best Travel Support Agents. With your excellent expertise and communication skills, we can create a place where every customer can feel special.<\/p>\\n<p>The Travel Support Agent position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.<\/p>\\n<p><strong>Our lines are open 10:00a.m.-23:00 p.m. local time Mon-Sun to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li>\\n<p>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<\/li>\\n<li>\\n<p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<\/li>\\n<li>\\n<p>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<\/li>\\n<li>\\n<p>Maintain basic knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<\/li>\\n<li>\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<li>\\n<p>Offer additional products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Track, document and retrieve information in call tracking database<\/p>\\n<\/li>\\n<li>\\n<p>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Fluency in&nbsp;<strong>German<\/strong>- both verbally and written<\/p>\\n<\/li>\\n<li>\\n<p>All training will be completed in&nbsp;<strong>English<\/strong>, so an advance level of the language is needed as well<\/p>\\n<\/li>\\n<li>\\n<p>Excellent communication and customer handling skills<\/p>\\n<\/li>\\n<li>\\n<p>At least 6 months of working experience in a customer service environment<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have problem-solving and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li>\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Permanent Work at Home after the training period. The training for the role will be conducted in the office<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Annual reward and recognition events<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440 000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-18\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-07-29T03:59:18.333+04:00\",\"created_at\":\"2026-02-12T18:17:13.984+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOA?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1683\",\"campaign_id\":\"17\",\"campaign_title\":\"Spotify\/French\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Spotify Online Support Advisor with French \",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>We are growing!<\/strong><\/p>\\n<p>Our client helps millions of people to connect to their favorite songs and create a service that people use to discover and enjoy the music and podcasts they love!&nbsp;<\/p>\\n<p><strong>Would you like to be a part of a team which supports one of the biggest companies, that provides legal music streaming services?&nbsp;<\/strong>You will demonstrate excellent communication skills and support the Premium users of Spotify via email and chat, on social media, and via the dedicated Spotify Community site.&nbsp;<\/p>\\n<p><strong>Are you looking to have a flexible working schedule and work from home in a friendly and positive work environment where you can develop yourself professionally?&nbsp;<\/strong>Join one of the world&rsquo;s leading organizations that helps customers find the right music or podcast for every moment!<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Strong communication skills<\/p>\\n<\/li>\\n<li>\\n<p>Excellent&nbsp;<strong>French<\/strong>&nbsp;language skills (C1)<\/p>\\n<\/li>\\n<li>\\n<p>Advanced level of&nbsp;<strong>English<\/strong>&nbsp;(B2)<\/p>\\n<\/li>\\n<li>\\n<p>Work experience in a customer experience center is an advantage<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts Monday to Sunday<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<li>\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Permanent Work at Home<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<li>\\n<p>Getting a free premium account after the 3rd month<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of 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(Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-17\",\"location\":\"Tbilisi, 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professionally?&nbsp;<\/strong>Join one of the world&rsquo;s leading organizations that helps customers find the right music or podcast for every moment!<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Strong communication skills<\/p>\\n<\/li>\\n<li>\\n<p>Excellent&nbsp;<strong>Italian<\/strong>&nbsp;language skills (C1)<\/p>\\n<\/li>\\n<li>\\n<p>Advanced level of&nbsp;<strong>English<\/strong>&nbsp;(B2)<\/p>\\n<\/li>\\n<li>\\n<p>Work experience in a customer experience center is an advantage<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts Monday to Sunday<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<li>\\n<p>High school 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Join our team and start your career journey with us. We are just a few clicks away!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>We are growing!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Our new client is a leading global platform for flights, an air technology company with a presence across all continents. Their main goal is to deliver air tech solutions to any type of company facing the customer. We believe that great people are the key to a great solution that is why we are looking for the best Travel Support Agents. With your excellent expertise and communication skills, we can create a place where every customer can feel special.<\/p>\\n<p>&nbsp;<\/p>\\n<p>The Travel Support Agent position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. 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Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 3 []\\\">As a Luxury brand ambassador, you will:<\/p>\\n<ul>\\n<li>\\n<p>Handle inbound and outbound requests via multiple channel (phone, e-mail, mail, live chat, social channels, WhatsApp...)<\/p>\\n<\/li>\\n<li>\\n<p>Curate unforgettable, personalized experiences for high\u2011net\u2011worth clients<\/p>\\n<\/li>\\n<li>\\n<p>Maintain broad knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Exceed sales and CRM targets while fostering long\u2011term client relationships<\/p>\\n<\/li>\\n<li>\\n<p>Leverage your deep product knowledge&mdash;materials, craftsmanship, heritage&mdash;to advise and inspire<\/p>\\n<\/li>\\n<li>\\n<p>Maintain utmost discretion and professionalism in every interaction<\/p>\\n<\/li>\\n<li>\\n<p>Collaborate seamlessly with the team to uphold brand standards across all touchpoints<\/p>\\n<\/li>\\n<li>\\n<p>Support on ecommerce related enquiries for all sites in the region<\/p>\\n<\/li>\\n<li>\\n<p>Respond to after-sales related questions(basics only) o<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 1 []\\\">The ideal candidate will possess a previous experience in the Luxury Retail \/ Hospitality industry and has a strong passion for the luxury universe.<\/p>\\n<\/li>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>\\n<p>3&ndash;5 years of experience in luxury retail, upscale hospitality, or high-end customer service<\/p>\\n<\/li>\\n<li>\\n<p>Fluent in English; (B2 , C1 level + ) Arabic (and other languages) are strong assets<\/p>\\n<\/li>\\n<li>\\n<p>University degree - background in the timepiece and jewelry industry, and\/or in luxury items would be an added advantage&nbsp;<\/p>\\n<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. 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Its main goal is to provide the best service possible. We believe that great employees are the key to a great solution. &nbsp;With your excellent expertise and communication skills, we can create a place where every customer can feel special.<\/p>\\n<p><strong>Our lines are open 11:00a.m.-19:00 p.m. local time Mon-Fri to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li>\\n<p>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<\/li>\\n<li>\\n<p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<\/li>\\n<li>\\n<p>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<\/li>\\n<li>\\n<p>Maintain basic knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<\/li>\\n<li>\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<li>\\n<p>Offer additional products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Track, document and retrieve information in call tracking database<\/p>\\n<\/li>\\n<li>\\n<p>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Fluency in <strong>Dutch<\/strong>,- both verbally and written<\/p>\\n<\/li>\\n<li>\\n<p>All training will be completed in&nbsp;<strong>English<\/strong>, so an advance level of the language is needed as well<\/p>\\n<\/li>\\n<li>\\n<p>Excellent communication and customer handling skills<\/p>\\n<\/li>\\n<li>\\n<p>At least 6 months of working experience in a customer service environment<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have problem-solving and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li>\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Annual reward and recognition events<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-12\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-08T16:11:03.989+04:00\",\"created_at\":\"2026-02-10T18:46:30.542+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMg?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1687\",\"campaign_id\":\"11\",\"campaign_title\":\"SUNRISE\/German\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Deutschsprachiger Mitarbeiter im Technischen Service und Verkauf \u2013 Telekommunikationsbranche\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix today!\",\"long_description\":\"<p><strong>Wir wachsen!<\/strong><br \/>Aufgrund unseres gro&szlig;en Wachstums suchen wir Customer Service Representatives - Telecommunications (m\/w) mit Deutschkenntnissen, die uns dabei helfen, Kundenerlebnisse f&uuml;r einige der gr&ouml;&szlig;ten und bekanntesten Marken zu schaffen.<\/p>\\n<p><strong>Wenn:<\/strong><\/p>\\n<p><strong>-&nbsp;<\/strong>Du flie&szlig;end&nbsp;<strong>Deutsch<\/strong> sprichst und Lust hast auf telefonischer&nbsp;<strong>Verkauf<\/strong>&nbsp;und Beratung<\/p>\\n<p>- Du bist eine aufgeschlossene Person<\/p>\\n<p>- &uuml;ber gute Kommunikationsf&auml;higkeiten verf&uuml;gen<\/p>\\n<p>- Du hast eine aufgabenorientierte Herangehensweise an Probleme und deren L&ouml;sung ist f&uuml;r dich kein Problem<\/p>\\n<p>- Du auch hohe <strong>Verkaufsprovisionen<\/strong> verdienen willst<\/p>\\n<p><strong>Aufgaben und Verantwortungsbereiche:<\/strong><\/p>\\n<p>- Telefonisches Bearbeiten von St&ouml;rungsf&auml;llen im Bereich Fixnet, Internet, TV in deutscher Sprache<\/p>\\n<p>- Diagnostizieren der Benutzeranfragen und St&ouml;rungsmeldungen mit Hilfe verschiedener Systeme<\/p>\\n<p>- Sicherstellen einer reibungslosen, effizienten und zeitgerechten Bearbeitung der anfallenden Auftr&auml;ge<\/p>\\n<p>- Troubleshooting im Bereich Internet, VoIP und IPTV und das daraus resultierende Case Management<\/p>\\n<p>- Verwalten der eigenen pendenten Kundenf&auml;lle, regelm&auml;ssiges Informieren von Kunden &uuml;ber den Status<\/p>\\n<p>- Vorantreiben der Weiterentwicklung der existierenden Business- und Systemprozesse<\/p>\\n<p>- Verst&auml;ndnis f&uuml;r Kundenbed&uuml;rfnisse, um L&ouml;sungen f&uuml;r nicht allt&auml;gliche Aufgaben und Anfragen zu finden<\/p>\\n<p>- Unterst&uuml;tzen bei Verbesserung der Produktstabilit&auml;t und der Supportprozesse<\/p>\\n<p>- Mehrwert generieren f&uuml;r unsere Kunden mit Verk&auml;ufen von Zusatzprodukten<\/p>\\n<p>- Einhaltung der KPIs im Benchmark<\/p>\\n<p><strong>Anforderungen:<\/strong><\/p>\\n<p>- Erfahrung im Bereich Kundenservice<\/p>\\n<p>- Technische Affinit&auml;t<\/p>\\n<p>- Hohe Kundenorientierung und &uuml;berdurchschnittliches Engagement<\/p>\\n<p>- Sehr gute PC-Anwenderkenntnisse<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Was CNX bietet:<\/strong><\/p>\\n<p>Gr&uuml;ndliche Schulung (vor Ort in Tiflis) mit erfahrenen Ausbildern (Du wirst bereit sein, selbst&auml;ndig zu arbeiten und neue Freundschaften zu schlie&szlig;en)-Arbeitsvertrag in Vollzeit.<\/p>\\n<p>- Arbeit von Montag bis Sonntag&nbsp; 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Wir haben Deine Karriere.<\/p>\\n<p>Mit 440 000 Kolleg:innen auf der ganzen Welt sind wir darauf spezialisiert, au&szlig;ergew&ouml;hnliche Kundenerlebnisse zu schaffen und die digitale Transformation f&uuml;r einige der gr&ouml;&szlig;ten und bekanntesten Unternehmen der Welt voranzutreiben. Wir sind begeistert von unseren vielf&auml;ltigen und leidenschaftlichen Mitarbeitenden auf der ganzen Welt. Wir begr&uuml;&szlig;en alle unsere unterschiedlichen Kulturen, Individualit&auml;ten und Pers&ouml;nlichkeiten, weil wir wissen, dass alle unsere Unterschiede uns gemeinsam st&auml;rker machen. Concentrix ist ein Arbeitgeber, der die Chancengleichheit f&ouml;rdert und Bewerber:innen ohne R&uuml;cksicht auf Behinderungen, Rasse, Hautfarbe, Religion, Geschlecht, nationale Herkunft, Alter, sexuelle Orientierung, Geschlechtsidentit&auml;t oder -ausdruck sowie andere Merkmale&nbsp;<u>behandelt.&nbsp;&nbsp;<\/u>&nbsp;Wir zeigen unseren Kolleg:innen wie wichtig sie sind, indem wir sie mit vielen Vorz&uuml;gen unterst&uuml;tzen, z.B. einer Kultur der Zugeh&ouml;rigkeit, klaren Wegen f&uuml;r die berufliche Entwicklung, professioneller Unterst&uuml;tzung, Coaching-und Mentorenprogrammen, leistungsbezogener Bezahlung, einem globalen Netzwerk von Freund:innen und Kolleg:innen auf Lebenszeit und vielem mehr!<\/p>\",\"ats_external_id\":\"GE-11\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T03:59:17.126+04:00\",\"created_at\":\"2026-02-10T18:15:59.986+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMQ?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1497\",\"campaign_id\":\"78\",\"campaign_title\":\"R1672747 Customer Service Advisor - Arabic Speaker (Evergreen)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Arabic Speaker\",\"street\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\",\"address\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\",\"city\":\"Dubai\",\"state\":\"Dubai\",\"postal_code\":null,\"region\":\"Dubai\",\"country\":\"United Arab Emirates\",\"short_description\":\"The Advisor II, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<p><\/p><p><b>ESSENTIAL FUNCTIONS \/ CORE RESPONSIBILITIES<\/b><\/p><p><\/p><p>\u2022 \u00a0 \u00a0Ensuring that the service delivered to our client\u2019s customers meets the Key Performance Indicators (\u2018KPIs\u2019) for the role.<\/p><p>\u2022 \u00a0 \u00a0Interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.<\/p><p>\u2022 \u00a0 \u00a0Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding, using decision-support tools and resources for answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate.<\/p><p>\u2022 \u00a0 \u00a0Identifying customer problems and offer appropriate solutions.<\/p><p>\u2022 \u00a0 \u00a0Identifying and maximizing selling and cross-selling opportunities.<\/p><p>\u2022 \u00a0 \u00a0Continuous learning to keep up-to-date with changes and developments to products, services, and procedures.<\/p><p>\u00a0 \u00a0<\/p><p><b>CANDIDATE PROFILE<\/b><\/p><p><\/p><p>You will be accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.<\/p><p><\/p><p>\u2022 \u00a0 The ideal candidate will possess a previous experience in the Luxury Retail \/ Hospitality industry and has a strong passion for the luxury universe.<\/p><p>\u2022 \u00a0 \u00a0Arabic speaker with a strong command of English (oral and written).<\/p><p>\u2022 \u00a0 \u00a0Graduate preferred in any stream and above. A combination of education and experience may be substituted and\/or considered in lieu of the bachelor\u2019s degree.<\/p><p>\u2022 \u00a0 \u00a0Pleasant telephone etiquette and someone who loves to speak over the phone.<\/p><p>\u2022 Demonstrate courteousness and patience in all customer contact situations; including maintaining a pleasant and professional tone and manner.<\/p><p>\u2022 Dependable with proficient attention to detail.<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge\u00a0<\/p><p>\u2022 \u00a0 \u00a0Open to work - 8 hours a day, 5 days a week in all shifts, as per department requirements.<\/p><p>\u2022 \u00a0 \u00a0Can join immediately (preferably within 1-2 weeks on offer agreement).<br \/>\u00a0<\/p><p><\/p><p><b>Disclaimer \u00a0<\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1672747\",\"location\":\"Dubai, Dubai\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"AED\",\"updated_at\":\"2026-08-27T03:59:27.267+04:00\",\"created_at\":\"2026-02-10T17:04:32.028+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OA?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1498\",\"campaign_id\":\"77\",\"campaign_title\":\"R1578216 Customer Service Advisor - Arabic Speaker - Abudhabi (Evergreen)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Arabic Speaker - Abudhabi\",\"street\":\"ARE Abu Dhabi -  Building Khaleej Area\",\"address\":\"ARE Abu Dhabi -  Building Khaleej Area\",\"city\":\"Abu Dhabi\",\"state\":\"Abu Dhabi\",\"postal_code\":null,\"region\":\"Abudhabi\",\"country\":\"United Arab Emirates\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1578216\",\"location\":\"Abu Dhabi, Abudhabi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"AED\",\"updated_at\":\"2026-08-27T03:59:27.252+04:00\",\"created_at\":\"2026-02-10T16:59:29.243+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nw?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1254\",\"campaign_id\":\"13971\",\"campaign_title\":\"Specialist, Sales &amp; Account Management R1703731\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition\",\"street\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"address\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50480\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Sales Representative is responsible for driving revenue growth by engaging with partners, resellers, and distributors to demonstrate the value and benefits of our client\u2019s products and services. This position requires effectively articulating product value propositions, supporting partner sales efforts, and building strong relationships to maximize channel performance and long-term business growth.\",\"long_description\":\"<div><div><ul><li><span>Drive sales to B2B clients as well as partners, resellers, and distributors, acting as the primary first point of contact<\/span><\/li><li><span>Provide accurate weekly, monthly, and quarterly sales forecasts<\/span><\/li><li><span>Demonstrate strong product knowledge and technical understanding of services to assess client requirements effectively<\/span><\/li><li><span>Initiate proactive steps to address customer concerns or roadblocks that may impact satisfaction or product usage<\/span><\/li><li><span>Manage external competitive pressures and handle objections to retain existing customers and win new business<\/span><\/li><li><span>Manage a high volume of customer interactions daily via phone and email, with the majority being outbound communication<\/span><\/li><li><span>Collaborate closely with your team and management to deliver a professional and consistent customer experience<\/span><\/li><li><span>Maintain and update the customer management system (CRM) to ensure accurate and complete data capture<\/span><\/li><li><span>Execute sales motions including lead qualification, lead conversion, account health checks, acting as the voice of the customer, and contract renewals<\/span><\/li><li><span>Work collaboratively within a team environment and report directly to a Sales Manager<\/span><\/li><\/ul><\/div><\/div>\",\"ats_external_id\":\"R1703731\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"6908.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-04-01T14:31:37.770+08:00\",\"created_at\":\"2026-02-10T14:04:17.335+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzk3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Specialist--Sales---Account-Management_R1703731\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. BHD.\",\"reference_id\":\"RMY03\",\"organization_reference_id\":\"RMY03\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50480\",\"primary_location\":{\"id\":\"MY-KUM-WISMA-01\",\"wid\":\"6ca02145b1f0101d397c5fe5b8490000\",\"descriptor\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"tiffany.wong@concentrix.com\"},\"first_name\":\"Wong, Chee Mun\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"020871\",\"wid\":\"add864161de610053ca02675a7470000\",\"descriptor\":\"Tiffany Wong (020871)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-362056\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Specialist--Sales---Account-Management_R1703731\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Specialist--Sales---Account-Management_R1703731\/apply\",\"job_requisition_id\":\"R1703731\"}],\"organizations\":[{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6662d828b62c10122f290d084e330000\",\"descriptor\":\"24002 - LGCORP - 980005607\",\"reference_id\":\"980005607\",\"custom_reference_id\":\"980005607\",\"company_reference_id\":null},{\"wid\":\"db22c8b8985e101268f02056d9340000\",\"descriptor\":\"W0ZWO1 Lg Electronics Kul\",\"reference_id\":\"W0ZWO1\",\"custom_reference_id\":\"W0ZWO1\",\"company_reference_id\":null},{\"wid\":\"1c487b161c201002c7acb41f470a0000\",\"descriptor\":\"Concentrix SREV Malaysia SDN. BHD.\",\"reference_id\":\"RMY03\",\"custom_reference_id\":null,\"company_reference_id\":\"RMY03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"laiyee.yeow@concentrix.com\"},\"first_name\":\"Mayvin Yeow (015411)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1703731\",\"wid\":\"42d134377f9010121431ed04b4e80000\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Requirement<\/p><ul><li>Strong relationship-building and communication skills.<\/li><li>Experience in channel sales, account management, or partnership roles.<\/li><li>Understanding of B2B business ecosystem and display solutions (if applicable).<\/li><li>Ability to manage multiple partners and prioritize tasks.<\/li><li>Data-driven mindset with strong reporting and forecasting skills.<\/li><li>Comfortable presenting to stakeholders and driving business conversations.<\/li><\/ul><p><\/p><p><b>Other information:<\/b><\/p><ul><li>5 days&#39; work week (Monday - Friday)<\/li><li>KL Office is located at Wisma Mont Kiara<\/li><li>Permanent position<\/li><li>Hybrid until further notice<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1499\",\"campaign_id\":\"75\",\"campaign_title\":\"GTM Abudhabi- Burjeel CSA- AR\/ EN\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Arabic and English Speaker - Medical\",\"street\":null,\"address\":null,\"city\":\"Abu Dhabi\",\"state\":\"Abu Dhabi\",\"postal_code\":null,\"region\":\"Abudhabi\",\"country\":\"United Arab Emirates\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>.<\/div>\\n<div><strong>As a Customer Service Representative, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"AE-75\",\"location\":\"Abu Dhabi, Abudhabi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-22T03:59:25.258+04:00\",\"created_at\":\"2026-02-09T19:30:10.683+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"1500\",\"campaign_id\":\"74\",\"campaign_title\":\"GTM Abudhabi- Q mobility CSA- AR\/ EN\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Arabic and English Speaker - Abudhabi\",\"street\":null,\"address\":null,\"city\":\"Abu Dhabi\",\"state\":\"Abu Dhabi\",\"postal_code\":null,\"region\":\"Abudhabi\",\"country\":\"United Arab Emirates\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>.<\/div>\\n<div><strong>As a Customer Service Representative, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"AE-74\",\"location\":\"Abu Dhabi, Abudhabi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T03:59:27.237+04:00\",\"created_at\":\"2026-02-09T19:24:24.846+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NA?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"1501\",\"campaign_id\":\"73\",\"campaign_title\":\"GTM Dubai - Ziina CSA - AR\/ EN\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Arabic and English Speaker - Dubai\",\"street\":null,\"address\":null,\"city\":\"Dubai\",\"state\":\"Dubai\",\"postal_code\":null,\"region\":\"Dubai\",\"country\":\"United Arab Emirates\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>.<\/div>\\n<div><strong>As a Customer Service Representative, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"AE-73\",\"location\":\"Dubai, Dubai\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T03:59:27.221+04:00\",\"created_at\":\"2026-02-09T19:11:06.236+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mw?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"335\",\"campaign_id\":\"618\",\"campaign_title\":\"Open Application (PL) | German | Poland\",\"campaign_type\":\"job_application\",\"job_title\":\"Concentrix Open German Application\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\">Are you ready to be part of the Concentrix community? If you're interested in joining us but haven't found a specific role that suits your interests, we've got exciting opportunities for you! Use this application form to express your interest, and we'll match your profile with one of our open roles, then reach out to you with more details.<\/p>\\n<p><strong>Be the next Game-Changer!<\/strong><\/p>\\n<h2><strong>About the roles:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>We provide comprehensive training and resources in the initial weeks to ensure your success.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Depending on the project, you will interact with clients via phone, email, or chat.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Your primary responsibility will be resolving various client-reported issues.<\/p>\\n<\/li>\\n<\/ul>\\n<h2>Apply if You:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are proficient in German at a B2+\/C1 level.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional language skills are a plus.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are enthusiastic about working onsite in one of our offices in Katowice, Lublin, Warsaw or Szczecin, or remotely from anywhere in Poland.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are available for full-time work.<\/p>\\n<\/li>\\n<\/ul>\\n<h2><strong>What we offer to you:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Employment with a labor contract.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>An attractive salary package.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Engaging training programs.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Benefits package including private healthcare by LuxMed, MyBenefit with a monthly budget, private life insurance, MultiSport, fruits on Wednesdays, and occasional Pizza Days.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Talent Development Program featuring transparent career paths and promotion opportunities.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Access to CNX Academy's mentoring program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Unlimited online training via CNX University.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>\\\"Refer a Friend\\\" bonus up to 4000 PLN.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>An amazing work culture celebrating diverse cultures with numerous onsite integration events.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Modern offices located in Katowice, Szczecin, Lublin and Warsaw.<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-618\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-05T16:40:55.833+02:00\",\"created_at\":\"2026-02-09T17:41:24.149+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"14\",\"campaign_id\":\"107\",\"campaign_title\":\"R1663895 Feiras - S\u00e3o Paulo PT\",\"campaign_type\":\"job_application\",\"job_title\":\"Atendimento ao Cliente - Customer Service (Presencial) - S\u00e3o Paulo\/SP\",\"street\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"address\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"01156\",\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Atendimento ao Cliente - Customer Service (Presencial) - S\u00e3o Paulo\/SP\",\"long_description\":\"<table style=\\\"border-bottom: 1px solid #E7E7E7;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"background: #003D5B; background-color: #003d5b; padding: 35px 20px; text-align: center;\\\" align=\\\"center\\\" bgcolor=\\\"#003D5B\\\"><img style=\\\"display: block; border: 0; max-width: 230px; height: auto; margin: 0 auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"230\\\" \/><\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 35px 30px 15px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 30px; font-weight: bold; color: #003d5b;\\\">Sua jornada como game-changer come&ccedil;a aqui<\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 0 30px 25px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 18px; line-height: 1.7; color: #2b2c2c;\\\">Oportunidade presencial em S&atilde;o Paulo\/SP para quem quer transformar cada atendimento em uma experi&ecirc;ncia positiva.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #003D5B; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Junte-se &agrave; Concentrix Brasil<\/div>\\nVoc&ecirc; gosta de ajudar pessoas, tem boa comunica&ccedil;&atilde;o e quer crescer em uma empresa global que valoriza desenvolvimento, colabora&ccedil;&atilde;o e experi&ecirc;ncia do cliente? Ent&atilde;o essa oportunidade pode ser para voc&ecirc;. <br \/><br \/>Na <strong style=\\\"color: #003d5b;\\\">Concentrix<\/strong>, grandes experi&ecirc;ncias come&ccedil;am com pessoas. Aqui, cada intera&ccedil;&atilde;o &eacute; uma chance de oferecer suporte com empatia, clareza e agilidade. <br \/><br \/>Atuando em canais como <strong style=\\\"color: #007580;\\\">chat, e-mail e\/ou voz<\/strong>, voc&ecirc; poder&aacute; apoiar clientes, entender necessidades, orientar solu&ccedil;&otilde;es e transformar cada contato em uma experi&ecirc;ncia positiva. <br \/><br \/>Mais do que atender, voc&ecirc; vai fazer parte de um time que cria conex&otilde;es todos os dias &mdash; e construir sua jornada para se tornar um <strong style=\\\"color: #007580;\\\">game-changer<\/strong>.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Posi&ccedil;&atilde;o<\/div>\\n<div style=\\\"font-size: 24px; font-weight: bold; color: #007580; line-height: 1.4; margin-bottom: 18px; font-family: Montserrat, Arial, sans-serif;\\\">Especialista em Atendimento ao Cliente | S&atilde;o Paulo\/SP - Presencial<\/div>\\n<strong style=\\\"color: #003d5b;\\\">Nesta oportunidade, voc&ecirc; ir&aacute;:<\/strong> <br \/><br \/>&bull; Atender clientes em canais como chat, e-mail e\/ou voz, oferecendo suporte humanizado e eficiente. <br \/>&bull; Entender d&uacute;vidas, necessidades e situa&ccedil;&otilde;es dos clientes para orientar a melhor solu&ccedil;&atilde;o. <br \/>&bull; Resolver solicita&ccedil;&otilde;es com empatia, agilidade e foco na experi&ecirc;ncia do cliente. <br \/>&bull; Registrar informa&ccedil;&otilde;es em sistema e acompanhar atendimentos com aten&ccedil;&atilde;o aos detalhes. <br \/>&bull; Trabalhar em parceria com o time para garantir qualidade, colabora&ccedil;&atilde;o e excel&ecirc;ncia no atendimento.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Remunera&ccedil;&atilde;o e jornada<\/div>\\n<strong style=\\\"color: #003d5b;\\\">Sal&aacute;rio:<\/strong> R$ 1.621,00 <br \/><strong style=\\\"color: #003d5b;\\\">Escala:<\/strong> 6x1, com folgas alternadas <br \/><strong style=\\\"color: #003d5b;\\\">Local:<\/strong> Rua Tagipuru, 906 - Barra Funda, S&atilde;o Paulo\/SP <br \/><strong style=\\\"color: #003d5b;\\\">Modelo:<\/strong> presencial<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Benef&iacute;cios que valorizam voc&ecirc;<\/div>\\n&bull; VA\/VR flex&iacute;vel, com cart&atilde;o de ampla aceita&ccedil;&atilde;o <br \/>&bull; Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica <br \/>&bull; Seguro de vida <br \/>&bull; Aux&iacute;lio creche\/bab&aacute; at&eacute; 4 anos <br \/>&bull; Descontos e parcerias com faculdades e cursos de idiomas <br \/>&bull; Wellhub, programa completo de bem-estar com acesso a academias, est&uacute;dios, aulas online, aplicativos de nutri&ccedil;&atilde;o, medita&ccedil;&atilde;o e terapia <br \/>&bull; Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o, salas de jogos e TV <br \/>&bull; Plano de carreira, com oportunidades reais de crescimento a partir de 3 meses, conforme performance e disponibilidade<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #003D5B; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">O que buscamos em voc&ecirc;<\/div>\\n&bull; Ensino m&eacute;dio completo <br \/>&bull; 18 anos ou mais <br \/>&bull; Experi&ecirc;ncia em reten&ccedil;&atilde;o ser&aacute; considerada diferencial <br \/>&bull; Boa digita&ccedil;&atilde;o e habilidade para atuar com sistemas simult&acirc;neos <br \/>&bull; Familiaridade com tecnologia <br \/>&bull; Comunica&ccedil;&atilde;o clara, postura colaborativa e foco em solu&ccedil;&atilde;o <br \/>&bull; Vontade de aprender, crescer e construir uma carreira com a gente<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Como funciona o processo seletivo?<\/div>\\nNosso processo seletivo &eacute; simples e pensado para conhecer melhor o seu perfil: <br \/><br \/><strong style=\\\"color: #003d5b;\\\">Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<\/strong> <br \/><br \/>Depois de se inscrever, fique atento aos seus canais de contato. Nosso time poder&aacute; enviar orienta&ccedil;&otilde;es por e-mail, telefone ou WhatsApp. <br \/><br \/>Esta oportunidade tamb&eacute;m est&aacute; aberta para pessoas com defici&ecirc;ncia.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Venha crescer com a gente<\/div>\\nSe voc&ecirc; busca uma oportunidade para aprender, crescer e fazer parte de uma empresa global que valoriza pessoas, inova&ccedil;&atilde;o e colabora&ccedil;&atilde;o, seu pr&oacute;ximo passo pode come&ccedil;ar aqui. <br \/><br \/>Na Concentrix, voc&ecirc; encontra um ambiente colaborativo, benef&iacute;cios que apoiam sua jornada e oportunidades reais de desenvolvimento. <br \/><br \/><strong style=\\\"color: #003d5b;\\\">Candidate-se agora e venha construir sua jornada com a Concentrix Brasil.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #003D5B; background-color: #003d5b;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#003D5B\\\"><img style=\\\"display: block; border: 0; max-width: 190px; height: auto; margin: 0 auto 18px auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"190\\\" \/>\\n<div style=\\\"font-size: 16px; line-height: 1.7; color: #ffffff; margin-bottom: 6px;\\\">Transforme experi&ecirc;ncias. Impulsione sua carreira.<\/div>\\n<div style=\\\"font-size: 20px; line-height: 1.4; font-weight: bold; color: #25e2cc;\\\">Real starts here.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\",\"ats_external_id\":\"R1663895\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-08-26T20:59:07.537-03:00\",\"created_at\":\"2026-02-06T17:17:21.615-03:00\",\"latitude\":\"-23.5557714\",\"longitude\":\"-46.6395571\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDc?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Sao Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-SAO-TAGIP-01\",\"wid\":\"129ccf8cfbba01471cd475bf980f0a3a\",\"descriptor\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342310\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/Atendimento-ao-Cliente---Customer-Service--Presencial----So-Paulo-SP_R1663895\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/Atendimento-ao-Cliente---Customer-Service--Presencial----So-Paulo-SP_R1663895\/apply\",\"job_requisition_id\":\"R1663895\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663895\",\"wid\":\"5495427cd654102801435bd808f20000\",\"descriptor\":\"R1663895 Atendimento ao Cliente - Customer Service (Presencial) - S\u00e3o Paulo\/SP (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"5\",\"relevance_score\":\"1\"},{\"id\":\"336\",\"campaign_id\":\"616\",\"campaign_title\":\"Reckitt | Greek | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with Greek\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, advise customers on hygiene products<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing multichannel written support: e-mail, chat, and social media channels<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Documenting e-commerce complaints logged on e-commerce platforms<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Maintain high level of customer satisfaction<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remain polite, patient and courteous with customers throughout the experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure the end to end experience for all customers is at high level of customer satisfaction.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Language level: Greek C1\/C2 (contact with the customers) + English B2 (language of the training and internal communication).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Able to listen to understand, review, and provide solutions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">High-developed communication skills.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strong attention to details and ability to multitask.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Stable Internet connection (for WAH roles).<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Customer Service experience in an international, fast-peace environment (1 year).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Practical knowledge of CRM systems.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Employment contract (3-month of probation period with possibility of extension).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remote position within Poland.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Benefits package: private medical healthcare (LuxMed); private life insurance; MyBenefit points or Multisport Card.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Social Fund because your Employee Experience matters!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">IT device to work from home within Poland.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"PL-616\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"7000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-05T16:40:55.747+02:00\",\"created_at\":\"2026-02-06T16:38:06.127+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTY?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"337\",\"campaign_id\":\"615\",\"campaign_title\":\"Reckitt | Dutch | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with Dutch (work from home)\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, advise customers on hygiene products<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing multichannel written support: e-mail, chat, and social media channels<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Documenting e-commerce complaints logged on e-commerce platforms<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Maintain high level of customer satisfaction<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remain polite, patient and courteous with customers throughout the experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure the end to end experience for all customers is at high level of customer satisfaction.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Language level: Dutch C1\/C2 (contact with the customers) + English B2 (language of the training and internal communication).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Able to listen to understand, review, and provide solutions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">High-developed communication skills.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strong attention to details and ability to multitask.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Stable Internet connection (for WAH roles).<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Customer Service experience in an international, fast-peace environment (1 year).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Practical knowledge of CRM systems.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Employment contract (3-month of probation period with possibility of extension).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remote position within Poland.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Benefits package: private medical healthcare (LuxMed); private life insurance; MyBenefit points or Multisport Card.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Social Fund because your Employee Experience matters!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">IT device to work from home within Poland<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"PL-615\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"10000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-19T01:59:07.092+02:00\",\"created_at\":\"2026-02-06T16:36:04.269+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTU?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"338\",\"campaign_id\":\"614\",\"campaign_title\":\"Reckitt | Hebrew | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with Hebrew \",\"street\":\"Zabrska 19, Katowice\",\"address\":\"Zabrska 19, Katowice\",\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, advise customers on hygiene products<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Responding to inbound and making outbound calls in Hebrew and English regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing multichannel written support: e-mail, chat, and social media channels<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Documenting e-commerce complaints logged on e-commerce platforms<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Maintain high level of customer satisfaction<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remain polite, patient and courteous with customers throughout the experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure the end to end experience for all customers is at high level of customer satisfaction.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Language level: Hebrew C1\/C2 (contact with the customers) + English B2.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Able to listen to understand, review, and provide solutions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">High-developed communication skills.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strong attention to details and ability to multitask.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Customer Service experience in an international, fast-peace environment (1 year).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Practical knowledge of CRM systems.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Employment contract (3-month of probation period with possibility of extension).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work from office in Katowice (modern office at Global Office Park).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Benefits package: private medical healthcare (LuxMed); private life insurance; MyBenefit points or Multisport Card.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Social Fund because your Employee Experience matters!<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"PL-614\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"7500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-24T16:16:47.345+02:00\",\"created_at\":\"2026-02-06T16:32:09.513+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTQ?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"339\",\"campaign_id\":\"613\",\"campaign_title\":\"Reckitt | Turkish | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with Turkish\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, advise customers on hygiene products<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing multichannel written support: e-mail, chat, and social media channels<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Documenting e-commerce complaints logged on e-commerce platforms<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Maintain high level of customer satisfaction<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remain polite, patient and courteous with customers throughout the experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure the end to end experience for all customers is at high level of customer satisfaction.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Language level: Turkish C1\/C2 (contact with the customers) + English B2 (language of the training and internal communication).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Able to listen to understand, review, and provide solutions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">High-developed communication skills.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strong attention to details and ability to multitask.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Availability to work onsite from our office in Katowice.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Customer Service experience in an international, fast-peace environment (1 year).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Practical knowledge of CRM systems.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Employment contract (3-month of probation period with possibility of extension).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Modern office in Katowice.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Benefits package: private medical healthcare (LuxMed); private life insurance; MyBenefit points or Multisport Card.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Social Fund because your Employee Experience matters!<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"PL-613\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"6500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-17T14:53:31.965+02:00\",\"created_at\":\"2026-02-06T16:29:00.011+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTM?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"340\",\"campaign_id\":\"612\",\"campaign_title\":\"Reckitt | Spanish | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with Spanish\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, advise customers on hygiene products<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing multichannel written support: e-mail, chat, and social media channels<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Documenting e-commerce complaints logged on e-commerce platforms<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Maintain high level of customer satisfaction<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remain polite, patient and courteous with customers throughout the experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure the end to end experience for all customers is at high level of customer satisfaction.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Language level: Spanish C1\/C2 (contact with the customers) + English B2 (language of the training and internal communication).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Able to listen to understand, review, and provide solutions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">High-developed communication skills.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strong attention to details and ability to multitask.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Stable Internet connection (for WAH roles).<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Customer Service experience in an international, fast-peace environment (1 year).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Practical knowledge of CRM systems.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Employment contract (3-month of probation period with possibility of extension).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work from our office in Katowice<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Benefits package: private medical healthcare (LuxMed); private life insurance; MyBenefit points or Multisport Card.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Social Fund because your Employee Experience matters!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">IT device to work from home within Poland<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"PL-612\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"6500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-05T16:40:55.570+02:00\",\"created_at\":\"2026-02-06T16:08:46.412+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTI?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"341\",\"campaign_id\":\"610\",\"campaign_title\":\"Reckitt | French | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with French (work from home)\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, advise customers on hygiene products - providing support <strong>in French &amp; English<\/strong>.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing multichannel written support: e-mail, chat, and social media channels<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Documenting e-commerce complaints logged on e-commerce platforms<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Maintain high level of customer satisfaction<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remain polite, patient and courteous with customers throughout the experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure the end to end experience for all customers is at high level of customer satisfaction.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Language level: French C1\/C2 (contact with the customers) + English B2 (language of the training and internal communication).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Able to listen to understand, review, and provide solutions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">High-developed communication skills.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strong attention to details and ability to multitask.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Stable Internet connection (for WAH roles).<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Customer Service experience in an international, fast-peace environment (1 year).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Practical knowledge of CRM systems.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Employment contract (3-month of probation period with possibility of extension).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work from office in Katowice (Global Office Park).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Benefits package: private medical healthcare (LuxMed); private life insurance; MyBenefit points or Multisport Card.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Social Fund because your Employee Experience matters!<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"PL-610\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"6500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-14T01:59:06.011+02:00\",\"created_at\":\"2026-02-06T15:44:27.652+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTA?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"342\",\"campaign_id\":\"608\",\"campaign_title\":\"Reckitt | English\/Polish | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with English and Polish\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, advise customers on hygiene products<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing multichannel written support: e-mail, chat, and social media channels<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Documenting e-commerce complaints logged on e-commerce platforms<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Maintain high level of customer satisfaction<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remain polite, patient and courteous with customers throughout the experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure the end to end experience for all customers is at high level of customer satisfaction.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Language level: Polish native + English B2\/C1.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Able to listen to understand, review, and provide solutions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">High-developed communication skills.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strong attention to details and ability to multitask.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Availability to work onsite from our office in Katowice.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Customer Service experience in an international, fast-peace environment (1 year).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Practical knowledge of CRM systems.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Civil contract.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Modern office in Katowice.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Social Fund because your Employee Experience matters!<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"PL-608\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"31.4\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-10T01:59:05.705+02:00\",\"created_at\":\"2026-02-06T15:15:17.261+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"556\",\"campaign_id\":\"77\",\"campaign_title\":\"HP \/ Lithuanian \/ WAH in Lithuania\",\"campaign_type\":\"job_application\",\"job_title\":\"Market Development Partner\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Lithuania\",\"short_description\":\"Concentrix is seeking a Market Development Partner to join our team!\",\"long_description\":\"<p><strong>About the Role<\/strong><\/p>\\n<p>As a Market Development Partner, you will be responsible for developing and growing relationships with HP partners across the Lithuanian market. You will work closely with partners to identify business opportunities, expand their services and integrated solutions offerings, and support revenue growth through a consultative sales approach.<\/p>\\n<p>In this role, you will collaborate with both internal stakeholders and external partners to ensure business opportunities are successfully executed while maintaining a strong focus on customer satisfaction, sales performance, and commercial results.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>As a Market Development Partner, you will,<\/strong><\/p>\\n<ul>\\n<li>Create and develop plans with partners to grow their business and expand into services and integrated solutions selling<\/li>\\n<li>Consultative selling to meet revenue targets<\/li>\\n<li>Offer a solutions-based sales approach to drive business<\/li>\\n<li>Proactive management of partners, providing a timely response and resolution to incoming queries via email or telephone or other communication channels and physical visits<\/li>\\n<li>Active travelling in Lithuania meeting partners, sharing latest product introductions and solutions<\/li>\\n<li>Liaise with other internal departments and external parties to ensure that partner opportunities are fully realized<\/li>\\n<li>Maintain an accurate pipeline of incoming deals and track their progress from initial reseller enquiry, right through to customer delivery<\/li>\\n<li>Provide an accurate forecast to management on a regular basis<\/li>\\n<li>Monitor sales activities through the distribution\/partner system<\/li>\\n<li>Assess opportunities for partner growth, planning and reporting to achieve growth within a self-negotiated timeframe<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>To succeed in this role, you have,<\/strong><\/p>\\n<ul>\\n<li>Native-level proficiency in Lithuanian<\/li>\\n<li>Fluent in English, both written and spoken<\/li>\\n<li>Previous experience in B2B sales<\/li>\\n<li>Basic knowledge of the Channel market landscape<\/li>\\n<li>Good IT literacy and confidence working with digital tools and systems<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Skills &amp; Competencies we will value,<\/strong><strong>&nbsp;<\/strong><\/p>\\n<ul>\\n<li>A strong communicator with strong presentation skills<\/li>\\n<li>Sound business acumen and commercial mindset<\/li>\\n<li>Target and goal orientated<\/li>\\n<li>IT literacy skills with high interest in technology<\/li>\\n<li>Self-motivated and capable of working independently with minimal supervision<\/li>\\n<li>Flexibility in prioritizing the workload<\/li>\\n<li>Ability to handle unique situations confidently &amp; solve problems quickly and effectively by critically analyzing relevant information<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Location: <\/strong>Lithuania, work from home<\/p>\\n<p><strong>Start date: <\/strong>September (start date will be agreed with candidate)<\/p>\\n<p><strong>Salary: <\/strong>3200,- Euros \/ Gross + <span data-olk-copy-source=\\\"MessageBody\\\">quarterly sales bonus<\/span><\/p>\\n<p><strong>Employment type: <\/strong>Full time<\/p>\\n<p>&nbsp;<\/p>\\n<h3>Why Join Concentrix?<\/h3>\\n<p>At Concentrix, you&rsquo;ll be part of an international organization that values collaboration, innovation, and professional growth. We offer a dynamic work environment where your contributions directly impact business success and where you&rsquo;ll have opportunities to develop your career in the technology sector.<\/p>\\n<p><strong>Ready to take the next step?<\/strong><br \/>Apply today and become part of a team that&rsquo;s shaping the future of partner-led growth.<\/p>\",\"ats_external_id\":\"LT-77\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-17T02:59:18.370+03:00\",\"created_at\":\"2026-02-06T13:49:10.555+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nw?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"8\",\"relevance_score\":\"1\"},{\"id\":\"1255\",\"campaign_id\":\"13932\",\"campaign_title\":\"Associate, Customer Acquisition R1704502\",\"campaign_type\":\"job_application\",\"job_title\":\"Spanish B2B Sales Development Representative\",\"street\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\",\"address\":\"EGY Alexandria - 5th Floor, Matajer Tower 2, 51 - 61 Fawzi Moaz Street, Smouha, Sidi Gaber\",\"city\":null,\"state\":\"Alexandria\",\"postal_code\":\"21648\",\"region\":null,\"country\":\"Egypt\",\"short_description\":\"The Associate Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities<\/li><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1704502\",\"location\":\"Alexandria\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-18T10:05:46.195+08:00\",\"created_at\":\"2026-02-06T08:05:17.058+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzkzMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/Spanish-B2B-Sales-Development-Specialist_R1704502\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Alexandria\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"21648\",\"primary_location\":{\"id\":\"EG-ALE-MATAJ-01\",\"wid\":\"9475b728adf4010baa2527ca7a3c0000\",\"descriptor\":\"EGY Alexandria - 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OPERATIONS RISK MANAGEMENT<\/b><\/span>: Implement and monitor control plans and pay attention to risk related areas in operations.<\/span><\/p><p><span><span><b>3. COMPLIANCE:<\/b><\/span><span> <\/span>Ensure adherence to internal guidelines, compliance, screening, legal and regulatory aspects by the team members.<\/span><\/p><p><\/p><p><span><span><b>Contributing Responsibilities<\/b><\/span><\/span><\/p><p><span><span><b>1. OPC<\/b><\/span>: Contribute to the Operations Permanent Control framework<\/span><\/p><p><span><span><b>2. CUSTOMER SERVICE:<span> <\/span><\/b><\/span>Monitor turnaround times, and operational efficiency. Resolve queries and maintain clear communication with onshore counterparts<\/span><\/p><p><span><span><b>3. CLIENT RELATIONSHIP MANAGEMENT<\/b><\/span>: Support Middle Office to address ultimate client needs and resolve customer complaints if any.<\/span><\/p><p><span><span><b>4. INFORMATION MANAGEMENT<\/b><\/span>: Supervise preparation and submission of MIS and reports to management as required and disseminate information to the Team<\/span><\/p><p><span><span><b>5. SWIFT knowledge:<span> <\/span><\/b><\/span>Should have good knowledge on SWIFT related payments and messages to handle investigations queries raised by clients.<\/span><\/p><p><span><span><b>6. Reconciliation:<span> <\/span><\/b><\/span>Should have knowledge on account reconciliation<\/span><\/p><p><\/p><p><span>TECHNICAL COMPETENCIES REQUIRED:<\/span><\/p><p><span>1.Familarity with Computer applications, MS Office, Business Objects etc<\/span><\/p><p><span>2.Familarity with Back Office Operations, Deposits Processes and systems.<\/span><\/p><p><span>3.Knowledge on various regulations connected with Banking Operations.<\/span><\/p><p><span>4.Operational Risk awareness<\/span><\/p><p><span>5.Knowledge on Banking Law &amp; Practice<\/span><\/p><p><span>6.Product Knowledge on Cash Management<\/span><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"587\",\"campaign_id\":\"22280\",\"campaign_title\":\"Advisor I, Customer Service R1683377\",\"campaign_type\":\"job_application\",\"job_title\":\"iRecruit Engage Main 2026\",\"street\":\"PHL Muntinlupa - Alabang 1\",\"address\":\"PHL Muntinlupa - Alabang 1\",\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1780\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Looking for that job?<\/h2>\\n<div>\\n<p>Join our new team of game-changers in Tirana!<br \/><br \/>We&rsquo;re currently looking for Customer Service Agents in Italian&amp;English<br \/><br \/>The ideal candidate will be able to:<br \/>- Taking inbound contacts, by phone, chat or email from customers to resolve any issues or complaints<br \/>- Ability to stay focused and organized to correctly handle customer&rsquo;s request in a timely manner<br \/>- Occasionally taking outbound calls to resolve cases and check whether customer&rsquo;s issue is correctly resolved<br \/>- Constantly report new issues and proactively liaising with team leaders and peers to optimize the overall<br \/>experience of the customers<br \/>- Responsible for maintaining a high level of professionalism with clients and working to establish a positive<br \/>relationship with every caller<br \/>- Must be able to use CRM tools and related software to handle any contact<br \/>- Key competencies and qualifications:<br \/>- Customer focus, empathy and attention to details are core competencies<br \/>- Fast typer, minimum 30 WPM<br \/>- Ability to handle stressful situations and contacts<br \/>- Ideally you have previous experience in a customer facing role or a contact center<br \/>- Able to work fast and effectively<br \/>- Willing to cooperate with team leaders and colleagues in order to improve customer satisfaction<br \/>- Strong problem solving skills, make the right call and access existing processes to quickly resolve customer&rsquo;s issues<br \/>- Team player who shares information and best practices with his collegues and superiors<br \/>- Minimum requirements &ndash; High School Diploma<br \/>Be part of one of the biggest companies in global outsourcing. 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Webhelp is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.<\/p>\\n<\/div>\",\"ats_external_id\":\"AL-48\",\"location\":\"Tiran\u00eb, Tirana\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-10T01:59:10.914+02:00\",\"created_at\":\"2026-02-05T16:02:11.099+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OA?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OA\/apply?\",\"head_count\":\"20\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"e_commerce\",\"contract_type\":\"permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1256\",\"campaign_id\":\"13919\",\"campaign_title\":\"Sr. Product Lead (TCF) R1697339\",\"campaign_type\":\"job_application\",\"job_title\":\"Product Manager - iX Hello Knowledge Platform\",\"street\":\"ROU Cluj - 3-5 Campul Painii street\",\"address\":\"ROU Cluj - 3-5 Campul Painii street\",\"city\":\"Cluj\",\"state\":\"Cluj\",\"postal_code\":\"400394\",\"region\":null,\"country\":\"Romania\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Build the Intelligence Layer Powering Enterprise AI<\/b><\/p><p>Concentrix is seeking a Product Manager to lead iX Hello Knowledge, our enterprise RAG (Retrieval-Augmented Generation) platform that serves as the intelligence foundation for our AI product suite. If you&#39;ve built AI products that depend on accurate, scalable knowledge retrieval and understand the challenges of managing data at enterprise scale, this role is for you.<\/p><p><\/p><p><b>About the Role<\/b><\/p><p>As a Product Manager you&#39;ll own the product strategy for our knowledge platform that powers intelligent responses across our conversational AI, automation, and analytics products. iX Hello Knowledge uses RAG technology to retrieve and synthesize information from diverse enterprise data sources, enabling our products to provide accurate, contextual answers grounded in each customer&#39;s unique knowledge base.<\/p><p>This is a true platform product role. Your customers are both internal product teams who depend on Knowledge to power their features, and enterprise clients whose data quality and retrieval accuracy directly impact their end-user experience. Success requires balancing the needs of multiple stakeholders while maintaining performance, reliability, and security at scale.<\/p><p><\/p><p>What You&#39;ll Do:<\/p><p><b>Platform Product Strategy<\/b><\/p><ul><li>Define the product roadmap for our RAG platform, focusing on retrieval accuracy, data ingestion capabilities, and API performance<\/li><li>Balance competing priorities from internal product teams while ensuring the platform serves broader enterprise customer needs<\/li><li>Evaluate emerging RAG architectures, embedding models, and vector database technologies to keep our platform competitive<\/li><li>Establish success metrics that reflect both platform health and downstream product impact<\/li><\/ul><p><b>Cross-Product Collaboration<\/b><\/p><p>You&#39;ll work closely with product managers from our conversational AI, automation, and analytics teams to:<\/p><ul><li>Understand their knowledge retrieval requirements and translate them into platform capabilities<\/li><li>Coordinate releases and ensure backward compatibility across dependent products<\/li><li>Design APIs and integration patterns that enable other products to leverage Knowledge effectively<\/li><li>Gather feedback on platform performance and prioritize improvements based on cross-product impact<\/li><\/ul><p><b>Enterprise Customer Focus<\/b><\/p><ul><li>Lead technical discovery sessions to understand enterprise data landscapes, security requirements, and integration constraints<\/li><li>Define data ingestion workflows for diverse sources: knowledge bases, documentation repositories, CRM systems, and proprietary databases<\/li><li>Work with customer technical teams on data preparation, chunking strategies, and retrieval optimization<\/li><li>Monitor platform usage patterns and retrieval quality metrics to drive continuous improvement<\/li><\/ul><p><b>Technical Product Ownership<\/b><\/p><ul><li>Write detailed technical specifications for data ingestion pipelines, embedding workflows, and retrieval APIs<\/li><li>Partner with engineering on architecture decisions related to vector databases, embedding models, and search algorithms<\/li><li>Manage platform scalability and performance as data volumes and query loads increase<\/li><li>Ensure robust security, compliance, and data governance capabilities for enterprise requirements<\/li><\/ul><p><\/p><p><b>What We&#39;re Looking For:<\/b><\/p><p><b>Required Background<\/b><\/p><ul><li>Product Management Experience: 2-4 years in B2B\/enterprise software product management with experience launching and iterating on product features<\/li><li>AI\/ML Product Experience: Hands-on experience with AI products, particularly those involving RAG, knowledge retrieval, embeddings, or NLP technologies<\/li><li>Enterprise Software: Understanding of enterprise software requirements including security, compliance, data governance, and integration complexity<\/li><li>Technical Aptitude: Ability to understand technical concepts, write specifications, and engage in detailed technical discussions with engineering teams<\/li><li>Platform Thinking: Experience building products that serve as platforms for other products or internal customers<\/li><\/ul><p><b>Strongly Preferred<\/b><\/p><ul><li>RAG\/Vector Search Experience: Direct experience with RAG systems, vector databases, embedding models, or semantic search technologies<\/li><li>Data Pipeline Knowledge: Understanding of data ingestion, ETL processes, and data quality management<\/li><li>API Product Experience: Experience designing and managing API products with multiple consumers<\/li><li>Enterprise Integration: Knowledge of common enterprise data sources (Salesforce, SharePoint, ServiceNow, etc.) and integration patterns<\/li><\/ul><p><b>Technical Knowledge<\/b><\/p><ul><li>RAG Fundamentals: Understanding of retrieval-augmented generation, embedding models, and vector search principles<\/li><li>Data Architecture: Familiarity with data storage solutions, indexing strategies, and query optimization<\/li><li>API Design: Knowledge of RESTful APIs, webhooks, and platform integration patterns<\/li><li>Cloud Infrastructure: Basic understanding of cloud services (AWS\/Azure\/GCP) and scalability considerations<\/li><li>AI\/ML Concepts: Awareness of model evaluation, prompt engineering, and AI system reliability<\/li><\/ul><p><b>Product Skills<\/b><\/p><ul><li>Stakeholder Management: Ability to balance needs of internal product teams, engineering, and external enterprise customers<\/li><li>Technical Communication: Translate complex technical concepts for diverse audiences from developers to business executives<\/li><li>Requirements Definition: Experience writing clear, detailed technical requirements and user stories<\/li><li>Data-Driven Decisions: Comfortable using analytics, A\/B testing, and performance metrics to inform product decisions<\/li><li>Problem-Solving: Approach challenges with analytical rigor and first-principles thinking<\/li><\/ul><p><\/p><p><b>Why This Role Matters<\/b><\/p><ul><li>Foundational Impact: Your platform powers the intelligence behind multiple products serving Fortune 500 enterprises<\/li><li>Cutting-Edge Technology: Work with the latest advances in RAG, embeddings, and semantic search<\/li><li>Technical Growth: Deep dive into AI\/ML technologies while developing platform product management expertise<\/li><li>Real-World Scale: Manage a platform handling enterprise data volumes with strict accuracy and performance requirements<\/li><li>Career Development: Build expertise in a high-demand area (AI platforms) with significant growth opportunities<\/li><\/ul><p><\/p><p><b>Ideal Candidate Profile<\/b><\/p><p>We&#39;re looking for someone who:<\/p><ul><li>Has built or managed AI products involving knowledge retrieval, search, or data-driven intelligence<\/li><li>Understands the technical challenges of RAG systems, from data ingestion to retrieval accuracy<\/li><li>Can communicate 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They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1704111\",\"location\":\"Medellin, Antioquia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:14.444+08:00\",\"created_at\":\"2026-02-05T12:07:05.737+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzkxNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Aventura---Carrera-52--65-91-Oficina-0740\/Operations-Supervisor---Delivery-Robotics-Operation_R1704111\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0b7f226bb540000\",\"descriptor\":\"Concentrix CX Colombia S.A.S.\",\"reference_id\":\"WCO06\",\"organization_reference_id\":\"WCO06\"},\"location\":{\"city\":\"Medellin\",\"state\":\"Antioquia\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"050010\u00a0\",\"primary_location\":{\"id\":\"CO-MED-AVENT-01\",\"wid\":\"dbc9f0a81910101d47a2e1b023030000\",\"descriptor\":\"COL Medellin - Aventura - Carrera 52 # 65-91 Oficina 0740\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ginalizeth.cruz@concentrix.com\"},\"first_name\":\"Cruz Mantilla, Gina Lizeth\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102598503\",\"wid\":\"da7d7d2449a2101031ba786290810001\",\"descriptor\":\"Carlos Gochez Ramos (102598503)\"},{\"id\":\"102000264\",\"wid\":\"5717d3aba36e010378314bf715870000\",\"descriptor\":\"Gina Cruz (102000264)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359478\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Aventura---Carrera-52--65-91-Oficina-0740\/Operations-Supervisor---Delivery-Robotics-Operation_R1704111\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Aventura---Carrera-52--65-91-Oficina-0740\/Operations-Supervisor---Delivery-Robotics-Operation_R1704111\/apply\",\"job_requisition_id\":\"R1704111\"}],\"organizations\":[{\"wid\":\"a311bc4bc89d1003a225246adc4a0000\",\"descriptor\":\"COGS (SITE) Team Leader Billable Direct\",\"reference_id\":\"SITTEAMLEADBIL\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"501a28cad1ad101ac0b7f226bb540000\",\"descriptor\":\"Concentrix CX Colombia S.A.S.\",\"reference_id\":\"WCO06\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO06\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"luis.leal@concentrix.com\"},\"first_name\":\"Luis Leal Piedrahita (102598591)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1704111\",\"wid\":\"3cedccf0b446101076ff287d04060001\",\"descriptor\":\"Operations Supervisor \u2013 Delivery Robotics Operation\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"170\",\"campaign_id\":\"585\",\"campaign_title\":\"Mondelez\/ Nutritionist German\/ WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"Nutritionist with German (Work at home)\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Fantastic opportunities working with the world's leading snack brand!<\/p>\\n<p>Concentrix works with the world&rsquo;s leading maker of snacks, with leading market shares in every category in which they compete and holds the No. 1 position globally in biscuits, chocolate and candy. This role will involve working in a fun, fast paced and performance driven environment which will involve advising, solving and communicating with both the team and customers, to deliver a first class service and advice on the company&rsquo;s products from a nutritional aspect.<br \/>&nbsp;<\/p>\\n<p><strong>Want your weekends free? Not a problem!<\/strong><br \/><strong>Our lines are open 10:00am-7:00pm Monday to Friday to help you strike an excellent work life balance!<\/strong><\/p>\\n<p><strong>What you need?<\/strong><\/p>\\n<ul>\\n<li>Exceptionally customer focused<\/li>\\n<li>Degree in Nutrition, Dietetics or a related field (or relevant experience)<\/li>\\n<li>Ability to communicate fluently in&nbsp;German and English, both in verbal and written communication styles and understand the market specific dialects or accents<\/li>\\n<li>Computer literate and ability to navigate around a computer system<\/li>\\n<li>Committed to resolving queries about nutrition, dietary suitability, emulsifiers, recipes, animal product allergies;<\/li>\\n<li>Good telephone manner and strong understanding of social media channels and familiarity with social communication best practices<\/li>\\n<li>Excellent soft skills<\/li>\\n<\/ul>\\n<p><br \/><strong>What do we offer?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">Full-time role with working shifts between 10:00 a.m. &ndash; 19:00 p.m., Monday &ndash; Friday<\/li>\\n<li class=\\\"css-v55p23\\\">Competitive salary with monthly performance-based bonuses<\/li>\\n<li class=\\\"css-v55p23\\\">Work from home<\/li>\\n<li class=\\\"css-v55p23\\\">Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li class=\\\"css-v55p23\\\">Continuous training and upskilling programs through Concentrix University<\/li>\\n<li class=\\\"css-v55p23\\\">Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li class=\\\"css-v55p23\\\">Health and Wellbeing initiatives<\/li>\\n<li class=\\\"css-v55p23\\\">Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li class=\\\"css-v55p23\\\">Part of the additional benefits include Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-585\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T14:20:48.121+03:00\",\"created_at\":\"2026-02-05T11:56:22.652+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODU?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"544\",\"campaign_id\":\"91\",\"campaign_title\":\"NL - Talentpool\",\"campaign_type\":\"job_application\",\"job_title\":\"Talentpool klantenservicemedewerker - Blijf op de hoogte van de laatste vacatures!\",\"street\":null,\"address\":null,\"city\":\"Nederland\",\"state\":null,\"postal_code\":null,\"region\":\"Nederland\",\"country\":\"Netherlands\",\"short_description\":\"Meld je aan voor onze Talentpool!\",\"long_description\":\"<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Power&nbsp;your&nbsp;game-changing&nbsp;career<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Word&nbsp;jij&nbsp;enthousiast&nbsp;van het&nbsp;cre&euml;ren&nbsp;van&nbsp;onvergetelijke&nbsp;ervaringen&nbsp;en&nbsp;krijg&nbsp;je&nbsp;energie&nbsp;van&nbsp;anderen&nbsp;helpen? Dan&nbsp;zijn&nbsp;wij&nbsp;het&nbsp;perfecte&nbsp;team&nbsp;voor&nbsp;jou! Of je nu&nbsp;houdt&nbsp;van&nbsp;bellen,&nbsp;mailen&nbsp;of&nbsp;chatten, we&nbsp;hebben&nbsp;d&eacute;&nbsp;rol&nbsp;die&nbsp;bij&nbsp;jou&nbsp;past!&nbsp;&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Wil&nbsp;jij&nbsp;graag&nbsp;bij&nbsp;ons&nbsp;komen&nbsp;werken, maar&nbsp;zie&nbsp;je op&nbsp;dit&nbsp;moment&nbsp;geen&nbsp;vacature&nbsp;online&nbsp;staan&nbsp;dat&nbsp;bij&nbsp;jou&nbsp;past?&nbsp;Meld je&nbsp;dan&nbsp;aan&nbsp;voor&nbsp;onze&nbsp;talentpool.&nbsp;Wij&nbsp;sturen&nbsp;je dan&nbsp;regelmatig&nbsp;een&nbsp;Whatsapp&nbsp;bericht&nbsp;met de&nbsp;laatste&nbsp;vacatures&nbsp;die online&nbsp;staan.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Wat ga je doen bij&nbsp;Concentrix&nbsp;<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Als&nbsp;klantenservicemedewerker&nbsp;bij&nbsp;Concentrix ben&nbsp;jij&nbsp;het&nbsp;eerste&nbsp;aanspreekpunt&nbsp;voor&nbsp;klanten&nbsp;en&nbsp;maak&nbsp;je van&nbsp;elke&nbsp;interactie&nbsp;een&nbsp;positieve&nbsp;ervaring. Je&nbsp;helpt&nbsp;mensen&nbsp;met&nbsp;uiteenlopende&nbsp;vragen, lost&nbsp;problemen&nbsp;op&nbsp;en&nbsp;biedt&nbsp;advies&nbsp;op&nbsp;maat,&nbsp;waarbij&nbsp;je&nbsp;gebruikmaakt&nbsp;van de&nbsp;nieuwste&nbsp;technologie&euml;n&nbsp;en&nbsp;systemen. Geen&nbsp;dag&nbsp;is&nbsp;hetzelfde, want je&nbsp;staat&nbsp;voortdurend&nbsp;in contact met&nbsp;mensen&nbsp;van alle&nbsp;achtergronden&nbsp;en&nbsp;leeftijden. Je&nbsp;hebt&nbsp;de&nbsp;vrijheid&nbsp;om je eigen&nbsp;werktijden&nbsp;in&nbsp;te&nbsp;delen,&nbsp;zodat&nbsp;je&nbsp;werk&nbsp;perfect&nbsp;aansluit&nbsp;op&nbsp;jouw&nbsp;leven. Het&nbsp;mooiste&nbsp;aan&nbsp;dit&nbsp;werk? Je&nbsp;maakt&nbsp;echt&nbsp;impact door&nbsp;klanten&nbsp;een&nbsp;stap&nbsp;verder&nbsp;te&nbsp;helpen&nbsp;en&nbsp;hen met&nbsp;een&nbsp;glimlach&nbsp;achter&nbsp;te&nbsp;laten.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Wat&nbsp;kun je van ons verwachten<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In&nbsp;deze&nbsp;functie&nbsp;bieden&nbsp;we&nbsp;jou&nbsp;toffe&nbsp;voordelen&nbsp;die je&nbsp;helpen&nbsp;jouw&nbsp;leven&nbsp;verder&nbsp;vorm&nbsp;te&nbsp;geven:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Een&nbsp;salaris&nbsp;van &euro;&nbsp;15,28&nbsp;bruto&nbsp;per&nbsp;uur;&nbsp;<\/span>&nbsp;<br \/><em><span data-contrast=\\\"none\\\">De&nbsp;mogelijkheid&nbsp;om je&nbsp;salaris&nbsp;uit&nbsp;te&nbsp;betalen&nbsp;inclusief&nbsp;vakantiegeld&nbsp;is&nbsp;bespreekbaar.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Refer-a-friend-bonussen&nbsp;die&nbsp;kunnen&nbsp;oplopen&nbsp;tot&nbsp;700 euro&nbsp;bruto;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Eindeloze&nbsp;flexibiliteit&nbsp;om&nbsp;jouw&nbsp;eigen agenda in&nbsp;te&nbsp;vullen;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Reiskostenvergoeding&nbsp;of&nbsp;volledige&nbsp;ov-vergoeding&nbsp;vanaf&nbsp;10 km;&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">25&nbsp;verlofdagen&nbsp;op basis van&nbsp;een&nbsp;fulltime&nbsp;dienstverband;&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Pensioenopbouw&nbsp;van 6,2%&nbsp;inclusief&nbsp;nabestaanden-&nbsp;en&nbsp;wezenpensioen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Laat je gegevens achter<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Klik op onderstaande knop&nbsp;om je aan te melden voor onze talentpool en op de hoogte te blijven van de laatste vacatures. We&nbsp;sturen regelmatig een nieuwe update!&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"NL-91\",\"location\":\"Nederland, Nederland\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-24T01:59:10.507+02:00\",\"created_at\":\"2026-02-05T10:45:30.238+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MQ?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":\"communications\",\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1541\",\"campaign_id\":\"39\",\"campaign_title\":\"Categorie Protette Pescara\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistenza Clienti - Categorie Protette (legge 68\/99)\",\"street\":null,\"address\":null,\"city\":\"Pescara\",\"state\":\"Abruzzo\",\"postal_code\":null,\"region\":\"Pescara\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Vuoi entrare a far parte di un&rsquo;azienda globale, vivace e in crescita, dove potrai svilupparti e migliorare professionalmente?<\/p>\\n<p>Non perdere tempo! Cerchiamo proprio te!<\/p>\\n<p><strong>Questo ruolo &egrave; l'opportunit&agrave; perfetta per chi sta valutando un percorso formativo e di crescita professionale nel Servizio Clienti, all&rsquo;interno di un contesto aziendale internazionale, fortemente orientato all&rsquo;innovazione.<\/strong><\/p>\\n<p>Per la nostra sede di Pescara stiamo cercando delle risorse iscritte alle liste delle Categorie Protette (legge 68\/99) &ndash; da inserire come <strong>Customer Service Advisors.<\/strong><\/p>\\n<p>Avrai modo di relazionarti e offrire il tuo aiuto ai clienti, ascoltando attivamente le loro richieste e proponendo loro soluzioni efficaci, cos&igrave; fornendo un eccellente servizio di Assistenza (via telefono, chat, email), rendendoti direttamente responsabile della loro customer satisfaction.<\/p>\\n<p><strong>REQUISITI:<\/strong><\/p>\\n<ul>\\n<li>Appartenenza alle categorie protette (legge 68\/99)<\/li>\\n<li>Diploma di Scuola Superiore;<\/li>\\n<li>Essere disponibili a raggiungere la nostra sede di lavoro a Pescara, Via Conte di Ruvo 74<\/li>\\n<\/ul>\\n<p><strong>COSA OFFRIAMO?<\/strong><\/p>\\n<ul>\\n<li>Possibilit&agrave; di stabilizzazione<\/li>\\n<li>Accesso alla piattaforma di sconti<\/li>\\n<li>Accesso a LinkedIn learning<\/li>\\n<li>Inquadramento iniziale al 2&deg; livello CCNL Telecomunicazioni.<\/li>\\n<\/ul>\\n<p><strong>CHI SIAMO<\/strong><\/p>\\n<p>Vuoi intraprendere un nuovo percorso all&rsquo;interno di una realt&agrave; globale orientata al futuro? Unisciti al nostro team di game-changers provenienti da oltre 70 paesi! Siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. Ogni giorno il nostro staff offre una customer experience di nuova generazione e aiuta le aziende a implementare al meglio le relazioni con i propri clienti. In questo modo raggiungiamo i pi&ugrave; elevati risultati di business e facciamo la differenza con i nostri committenti, grazie alla nostra organizzazione, talento e tecnologia.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"IT-39\",\"location\":\"Pescara, Pescara\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T01:59:21.599+02:00\",\"created_at\":\"2026-02-05T09:21:19.854+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOQ?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1542\",\"campaign_id\":\"24\",\"campaign_title\":\"Horeca DE\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Madrelingua\/C2 Tedesco - Remoto\",\"street\":null,\"address\":null,\"city\":\"Lavoro Da Casa\",\"state\":null,\"postal_code\":null,\"region\":\"Italia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Unisciti a Noi e Fai la Differenza! <\/strong><\/p>\\n<p>Sei pront* a far parte di un'azienda globale e innovativa? Vuoi un lavoro che non solo ti paghi, ma ti faccia anche crescere professionalmente? Questa &egrave; la tua chance!<\/p>\\n<p><strong>Il Tuo Ruolo: Supereroe dell'Assistenza Clienti! <\/strong><\/p>\\n<p>Lavorerai in prima linea, aiutando i nostri fantastici clienti a risolvere problemi e a ottenere il massimo dal tuo supporto. Utilizzerai diversi canali &ndash; voce, chat, email &ndash; per essere sempre disponibile e proattiv*.<\/p>\\n<p><strong>Chi Cerchiamo?<\/strong><\/p>\\n<p>Sei una persona appassionata di tecnologia e orientata al cliente? Ecco cosa ci serve:<\/p>\\n<ul>\\n<li>Diploma di scuola superiore (requisito minimo).<\/li>\\n<li>Padronanza di Windows e Office.<\/li>\\n<li>Disponibilit&agrave; a lavorare su turni, 5 giorni su 7 (lun - dom 8-22).<\/li>\\n<li>Madrelingua tedesca\/C2 e voglia di comunicare con il mondo!<\/li>\\n<li>Impegno 40 ore&nbsp;settimanali.<\/li>\\n<\/ul>\\n<p><strong>Cosa Offriamo?<\/strong><\/p>\\n<ul>\\n<li>Ambiente di Lavoro Stimolante:&nbsp;Lavora in un team internazionale con persone fantastiche!<\/li>\\n<li>Formazione Continua su LinkedIn Learning:&nbsp;Accedi a corsi online gratuiti 24\/7 per migliorare le tue competenze.<\/li>\\n<li>PC Aziendale:&nbsp;Ti forniremo gli strumenti che ti servono per brillare!<\/li>\\n<li>Contratto Iniziale di 6 Mesi al 3&deg; liv. CCNL Telco:&nbsp;Iniziamo insieme e vediamo dove ci porta questa avventura!<\/li>\\n<li>Formazione Retribuita<\/li>\\n<li>Possibilit&agrave; di lavorare da casa, se soddisfi i requisiti minimi di connessione internet e distanza dalla sede.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Non vediamo l'ora di conoscerti! Invia la tua candidatura oggi stesso!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Chi Siamo<\/strong><\/p>\\n<p>Con 440.000 collaboratori in tutto il mondo, stiamo cambiando il gioco del Customer Service e della trasformazione digitale. Siamo l'azienda che &egrave; passata da 20 a 440.000 persone dal 2004. Vuoi essere parte di questa incredibile storia?<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"IT-24\",\"location\":\"Lavoro Da Casa, Italia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T01:59:21.577+02:00\",\"created_at\":\"2026-02-04T15:59:20.706+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1543\",\"campaign_id\":\"23\",\"campaign_title\":\"Horeca FR\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service - Madrelingua\/C2 Francese\",\"street\":null,\"address\":null,\"city\":\"Lavoro Da Casa \",\"state\":null,\"postal_code\":null,\"region\":\"Italia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Vuoi entrare a far parte di&nbsp;un&rsquo; azienda globale, vivace e in crescita, dove potrai svilupparti e migliorare professionalmente?&nbsp;<\/p>\\n<p>Non perdere tempo! Cerchiamo proprio te!&nbsp;<\/p>\\n<p>Questo ruolo &egrave; l'opportunit&agrave; perfetta&nbsp;se stai considerando un&rsquo;esperienza nell&rsquo;&nbsp;<strong>Assistenza Clienti,<\/strong> <strong>Servizio Post-Vendita<\/strong> &ndash; per conto di&nbsp;un&rsquo; azienda&nbsp;leader nel settore&nbsp;B2B del Food &amp; Beverage.&nbsp;<\/p>\\n<p><strong>QUALE SAR&Agrave; IL TUO CONTRIBUTO AL NOSTRO TEAM?<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Gestire le chiamate inbound dei clienti al fine di supportarli nella configurazione e\/o malfunzionamento dei prodotti e servizi;<\/li>\\n<li>Gestione delle richieste dei clienti relative a questioni amministrative e tecniche;<\/li>\\n<li>Svolgere supporto attraverso tre canali: voce, chat,&nbsp;email.<\/li>\\n<\/ul>\\n<p><strong>CHI CERCHIAMO?<\/strong><\/p>\\n<ul>\\n<li>Siamo alla ricerca di persone customer&nbsp;oriented, affidabili e appassionate di tecnologia;<\/li>\\n<li>Diploma di scuola superiore (requisito minimo);<\/li>\\n<li>Padronanza nell'utilizzo di Windows e Office;<\/li>\\n<li>Disponibilit&agrave; al lavoro&nbsp;su turni (lun-dom) nella fascia oraria&nbsp;09:00-22:00;<\/li>\\n<li>Essere madrelingua\/C2 in Francese;<\/li>\\n<\/ul>\\n<p><strong>COSA OFFRIAMO?<\/strong><\/p>\\n<ul>\\n<li>Ambiente di lavoro internazionale;<\/li>\\n<li>Piattaforma di e-learning con corsi gratuiti e possibilit&agrave; di accesso h24;<\/li>\\n<li>PC aziendale;<\/li>\\n<li>Contratto iniziale&nbsp;di&nbsp;3 mesi, 2&deg; livello CCNL Telecomunicazioni&nbsp;(con successive possibilit&agrave; di proroga);<\/li>\\n<li>Impegno richiesto full-time di 40h settimanali;<\/li>\\n<li>Formazione iniziale retribuita.&nbsp;<\/li>\\n<li>Lavoro da casa.<\/li>\\n<\/ul>\\n<p><strong>CHI SIAMO<\/strong>&nbsp;<\/p>\\n<p>Con 440.000 collaboratori in tutto il mondo, siamo specializzati nel fornire eccezionali esperienze di Customer Service e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. La storia di Concentrix &egrave; iniziata nel 2004 con poco pi&ugrave; di 20 persone. Da allora &egrave; stata un'incredibile storia di strategia, innovazione e risultati eccezionali ! Gli stessi principi che hanno fondato l'azienda nel 2004 ne decretano il successo ancora oggi.&nbsp;<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"IT-23\",\"location\":\"Lavoro Da Casa , Italia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-21T01:59:38.466+02:00\",\"created_at\":\"2026-02-04T12:46:13.265+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMw?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1258\",\"campaign_id\":\"13901\",\"campaign_title\":\"Sr. Associate, Client Success Business Consulting R1689649\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Analyst (CL9)\",\"street\":\"PHL Quezon City - GBF Tower 2, Bridgetowne\",\"address\":\"PHL Quezon City - GBF Tower 2, Bridgetowne\",\"city\":\"Quezon City\",\"state\":\"Metro Manila\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"As the Transformation Innovations Senior Analyst, you will lead strategic projects that enhance our operations through the effective use of process improvement initiatives, products or tools. You will play a key role in ensuring our teams leverage innovative solutions to drive excellence across the organization.\",\"long_description\":\"<p><\/p><ul><li><h3>Technical Resource: Serve as a technical resource across all five functions, providing expertise in data utilization and tool application.<\/h3><\/li><li><h3>Power BI\/Excel Reporting: Partner with the People Manager to prepare Power BI\/Excel reports based on the provided data to summarize findings, insights, and recommendations for stakeholders.<\/h3><\/li><li><h3>Develop Transformational Solutions: Collaborate with the Transformation Leader to lead analysis projects that generate actionable insights. 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Curitiba\",\"campaign_type\":\"job_application\",\"job_title\":\"Veio da r\u00e1dio? Candidate-se aqui! (Vagas Curitiba) | Suporte e Cobran\u00e7a\",\"street\":\"BRA Curitiba - JOSE LOUREIRO 371\",\"address\":\"BRA Curitiba - JOSE LOUREIRO 371\",\"city\":\"Curitiba\",\"state\":\"Paran\u00e1\",\"postal_code\":\"80010-000\",\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | Curitiba\/PR (Presencial) | Suporte e Cobran\u00e7a\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de gente, tem boa comunica&ccedil;&atilde;o e quer crescer em um ambiente colaborativo, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Voz, Chat e\/ou E-mail<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. Dependendo da opera&ccedil;&atilde;o, voc&ecirc; tamb&eacute;m pode atuar com <strong>negocia&ccedil;&atilde;o e tratativas de cobran&ccedil;a<\/strong>, sempre com orienta&ccedil;&atilde;o e foco na melhor experi&ecirc;ncia do cliente. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Curitiba\/PR (Presencial) | Suporte &amp; Cobran&ccedil;a<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (voz, chat e\/ou e-mail).<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Quando aplic&aacute;vel, realizar tratativas e negocia&ccedil;&otilde;es com foco em acordo e experi&ecirc;ncia do cliente.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 (podendo haver vari&aacute;vel\/bonifica&ccedil;&atilde;o conforme opera&ccedil;&atilde;o e performance)<br \/>\u2705 Escala: 5x2 ou 6x1 (confirmada durante o processo seletivo, conforme necessidade da opera&ccedil;&atilde;o e turno)<br \/>\u2705 Diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Curitiba\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 2 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Boa comunica&ccedil;&atilde;o e vontade de aprender<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<br \/>Experi&ecirc;ncia em atendimento ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<br \/>Viv&ecirc;ncia com negocia&ccedil;&atilde;o\/cobran&ccedil;a ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\\n<p>``<\/p>\",\"ats_external_id\":\"R1701490\",\"location\":\"Curitiba, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-08-22T20:59:05.047-03:00\",\"created_at\":\"2026-02-02T17:59:01.190-03:00\",\"latitude\":\"-25.4268985\",\"longitude\":\"-49.2651984\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OQ?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"6\",\"relevance_score\":\"1\"},{\"id\":\"16\",\"campaign_id\":\"98\",\"campaign_title\":\"R1701468 Job Boards - S\u00e3o Paulo Bil\u00edngue\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista em CX | Bil\u00edngue (Ingl\u00eas ou Espanhol) | S\u00e3o Paulo\/SP (Presencial)\",\"street\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"address\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"01156\",\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Especialista em CX | Bil\u00edngue (Ingl\u00eas ou Espanhol) | S\u00e3o Paulo\/SP (Presencial)\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; gosta de tecnologia, tem <strong>Ingl&ecirc;s ou Espanhol<\/strong> em curso ou completo e acredita que um bom atendimento exige escuta ativa e cuidado com as pessoas, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando em <strong>Chat, E-mail e\/ou Voz<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista de Atendimento a Clientes | Bil&iacute;ngue (Ingl&ecirc;s ou Espanhol) | S&atilde;o Paulo\/SP (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes com empatia e linguagem clara (chat, e-mail e\/ou voz), com suporte bil&iacute;ngue quando necess&aacute;rio.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir a melhor solu&ccedil;&atilde;o com agilidade.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para garantir qualidade e excel&ecirc;ncia.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: sal&aacute;rios competitivos (de acordo com idioma, opera&ccedil;&atilde;o e jornada)<br \/>\u2705 Escala: diversos modelos dispon&iacute;veis (defini&ccedil;&atilde;o conforme opera&ccedil;&atilde;o e processo seletivo)<br \/>\u2705 Opera&ccedil;&otilde;es 24h: diversos turnos dispon&iacute;veis<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: S&atilde;o Paulo\/SP (Presencial) &mdash; atua&ccedil;&atilde;o em uma de nossas unidades na cidade, conforme necessidade da opera&ccedil;&atilde;o<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Ingl&ecirc;s OU Espanhol intermedi&aacute;rio (m&iacute;nimo B1; B2 ser&aacute; diferencial)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<br \/>Experi&ecirc;ncia com atendimento via chat ou e-mail ser&aacute; diferencial (n&atilde;o eliminat&oacute;rio)<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\\n<p>``<\/p>\",\"ats_external_id\":\"R1701468\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-08-26T20:59:07.463-03:00\",\"created_at\":\"2026-02-02T17:54:52.754-03:00\",\"latitude\":\"-23.5557714\",\"longitude\":\"-46.6395571\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OA?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"17\",\"campaign_id\":\"97\",\"campaign_title\":\"R1701387 - S\u00e3o Paulo - Geral\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista em Atendimento ao Cliente | S\u00e3o Paulo\/SP (Presencial) | Multicanal\",\"street\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"address\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"01156\",\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Especialista em Atendimento ao Cliente | S\u00e3o Paulo\/SP (Presencial) | Multicanal\",\"long_description\":\"<table style=\\\"border-bottom: 1px solid #E7E7E7;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"background: #002632; background-color: #002632; padding: 35px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 230px; height: auto; margin: 0 auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"230\\\" \/><\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 35px 30px 15px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 30px; font-weight: bold; color: #002632;\\\">Transforme cada atendimento em uma experi&ecirc;ncia que faz a diferen&ccedil;a<\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 0 30px 25px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 18px; line-height: 1.7; color: #2b2c2c;\\\">Oportunidade presencial em S&atilde;o Paulo\/SP para quem quer desenvolver novas habilidades, criar conex&otilde;es e crescer com a Concentrix.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #002632; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Sua jornada como game-changer come&ccedil;a aqui<\/div>\\nVoc&ecirc; gosta de ajudar pessoas, resolver desafios e transformar cada conversa em uma experi&ecirc;ncia positiva? Ent&atilde;o essa oportunidade pode ser para voc&ecirc;. <br \/><br \/>Na <strong style=\\\"color: #002632;\\\">Concentrix<\/strong>, grandes experi&ecirc;ncias come&ccedil;am com pessoas. Cada intera&ccedil;&atilde;o &eacute; uma oportunidade de ouvir, compreender necessidades e oferecer solu&ccedil;&otilde;es com empatia, clareza e agilidade. <br \/><br \/>Atuando em canais como <strong style=\\\"color: #007380;\\\">voz, chat e\/ou e-mail<\/strong>, voc&ecirc; poder&aacute; apoiar clientes em diferentes momentos da jornada, contribuindo para um atendimento mais humano, simples e eficiente. <br \/><br \/>Mais do que atender, voc&ecirc; vai aprender novos processos, desenvolver habilidades, colaborar com um time conectado e construir novas possibilidades para sua carreira como <strong style=\\\"color: #007380;\\\">game-changer<\/strong>.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Conhe&ccedil;a a oportunidade<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 24px; font-weight: bold; color: #007380; line-height: 1.4; margin-bottom: 18px;\\\">Especialista de Atendimento ao Cliente | Multicanal | S&atilde;o Paulo\/SP - Presencial<\/div>\\n<strong style=\\\"color: #002632;\\\">No seu dia a dia, voc&ecirc; ir&aacute;:<\/strong> <br \/><br \/>&bull; Atender clientes por voz, chat e\/ou e-mail, oferecendo suporte humanizado e eficiente. <br \/>&bull; Compreender d&uacute;vidas, necessidades e situa&ccedil;&otilde;es apresentadas para orientar a melhor solu&ccedil;&atilde;o. <br \/>&bull; Conduzir os atendimentos com clareza, empatia, agilidade e foco em resolu&ccedil;&atilde;o. <br \/>&bull; Registrar informa&ccedil;&otilde;es em sistema com precis&atilde;o e aten&ccedil;&atilde;o aos detalhes. <br \/>&bull; Acompanhar solicita&ccedil;&otilde;es e apoiar os clientes em diferentes momentos da jornada. <br \/>&bull; Utilizar diferentes sistemas, ferramentas digitais e recursos de atendimento. <br \/>&bull; Contribuir para uma experi&ecirc;ncia simples, positiva e resolutiva em cada intera&ccedil;&atilde;o. <br \/>&bull; Trabalhar em colabora&ccedil;&atilde;o com o time para manter a qualidade e buscar melhorias cont&iacute;nuas. <br \/>&bull; Desenvolver suas habilidades em um ambiente din&acirc;mico, tecnol&oacute;gico e focado em pessoas.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632; background-image: linear-gradient(90deg, #002632 0%, #007380 100%); border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 28px; font-family: Montserrat, Arial, sans-serif; text-align: center; color: #ffffff;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; font-weight: bold; color: #25e2cc; margin-bottom: 8px;\\\">REMUNERA&Ccedil;&Atilde;O MENSAL<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 34px; line-height: 1.2; font-weight: bold; color: #ffffff; margin-bottom: 10px;\\\">A partir de R$ 1.621,00<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.6; color: #ffffff;\\\">Al&eacute;m da remunera&ccedil;&atilde;o, voc&ecirc; ter&aacute; benef&iacute;cios que apoiam seu bem-estar, sua rotina, sua fam&iacute;lia e seu desenvolvimento profissional.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Remunera&ccedil;&atilde;o e jornada<\/div>\\n<strong style=\\\"color: #002632;\\\">Remunera&ccedil;&atilde;o:<\/strong> a partir de R$ 1.621,00 <br \/><strong style=\\\"color: #002632;\\\">Escala:<\/strong> 6x1, com folgas alternadas durante a semana e aos finais de semana, al&eacute;m de 1 domingo garantido de folga por m&ecirc;s <br \/><strong style=\\\"color: #002632;\\\">Turnos:<\/strong> diferentes hor&aacute;rios dispon&iacute;veis, definidos conforme a necessidade da opera&ccedil;&atilde;o <br \/><strong style=\\\"color: #002632;\\\">Treinamento:<\/strong> remunerado <br \/><strong style=\\\"color: #002632;\\\">Modelo de trabalho:<\/strong> presencial <br \/><strong style=\\\"color: #002632;\\\">Local:<\/strong> S&atilde;o Paulo\/SP, com atua&ccedil;&atilde;o em uma de nossas unidades na cidade, conforme a necessidade da opera&ccedil;&atilde;o<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 8px;\\\">Benef&iacute;cios para apoiar sua jornada<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.7; color: #2b2c2c; margin-bottom: 20px;\\\">Na Concentrix, queremos que voc&ecirc; tenha suporte para cuidar do seu bem-estar, apoiar sua fam&iacute;lia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div>\\n<strong style=\\\"color: #007380;\\\">Mais flexibilidade para sua rotina<\/strong> <br \/>&bull; VA\/VR flex&iacute;vel, em cart&atilde;o de ampla aceita&ccedil;&atilde;o <br \/><br \/><strong style=\\\"color: #007380;\\\">Cuidado com voc&ecirc; e sua fam&iacute;lia<\/strong> <br \/>&bull; Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica <br \/>&bull; Seguro de vida <br \/>&bull; Aux&iacute;lio creche\/bab&aacute; para crian&ccedil;as de at&eacute; 4 anos, conforme os crit&eacute;rios de elegibilidade <br \/>&bull; Wellhub, com acesso a academias, est&uacute;dios e op&ccedil;&otilde;es voltadas ao bem-estar <br \/><br \/><strong style=\\\"color: #007380;\\\">Aprendizado e novas possibilidades<\/strong> <br \/>&bull; Descontos e parcerias com faculdades e cursos de idiomas <br \/>&bull; Oportunidades para desenvolver novas habilidades no dia a dia <br \/>&bull; Plano de carreira com possibilidade de candidatura a posi&ccedil;&otilde;es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas <br \/><br \/><strong style=\\\"color: #007380;\\\">Um ambiente pensado para boas experi&ecirc;ncias<\/strong> <br \/>&bull; Espa&ccedil;os modernos e acolhedores <br \/>&bull; &Aacute;reas de descompress&atilde;o com salas de jogos e TV <br \/>&bull; Ambiente colaborativo, com troca de experi&ecirc;ncias e trabalho em equipe<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #003D5B; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">O que buscamos em voc&ecirc;<\/div>\\n&bull; Ensino m&eacute;dio completo <br \/>&bull; 18 anos ou mais <br \/>&bull; Boa comunica&ccedil;&atilde;o oral e escrita <br \/>&bull; Escuta ativa, empatia e foco em solu&ccedil;&atilde;o <br \/>&bull; Boa digita&ccedil;&atilde;o e facilidade para utilizar sistemas simult&acirc;neos <br \/>&bull; Familiaridade com tecnologia e disposi&ccedil;&atilde;o para aprender novos processos <br \/>&bull; Organiza&ccedil;&atilde;o e aten&ccedil;&atilde;o aos detalhes <br \/>&bull; Perfil colaborativo e comprometido com a experi&ecirc;ncia do cliente <br \/>&bull; Experi&ecirc;ncia com atendimento por voz, chat e\/ou e-mail ser&aacute; considerada um diferencial <br \/>&bull; Interesse em aprender, crescer e construir uma carreira com a gente<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Como funciona o processo seletivo?<\/div>\\nNosso processo seletivo &eacute; simples e pensado para conhecer melhor o seu perfil: <br \/><br \/><strong style=\\\"color: #002632;\\\">Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<\/strong> <br \/><br \/>As avalia&ccedil;&otilde;es fazem parte do processo seletivo. Reserve um momento tranquilo para realiz&aacute;-las com aten&ccedil;&atilde;o e siga todas as orienta&ccedil;&otilde;es apresentadas. <br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder&aacute; enviar orienta&ccedil;&otilde;es por e-mail, telefone ou WhatsApp.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Diversidade que transforma experi&ecirc;ncias<\/div>\\nNa Concentrix, acreditamos que diferentes hist&oacute;rias, habilidades e perspectivas ajudam a criar experi&ecirc;ncias ainda melhores. <br \/><br \/>Esta oportunidade tamb&eacute;m est&aacute; aberta para pessoas com defici&ecirc;ncia. Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial. <br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato. <br \/><br \/><strong style=\\\"color: #002632;\\\">Queremos proporcionar uma experi&ecirc;ncia de sele&ccedil;&atilde;o respeitosa, acolhedora e acess&iacute;vel.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-left: 5px solid #007380; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Por que dar o pr&oacute;ximo passo com a Concentrix?<\/div>\\nAqui, seu talento para ajudar pessoas pode se transformar em novas habilidades, experi&ecirc;ncias e possibilidades para sua carreira. <br \/><br \/>Voc&ecirc; poder&aacute; atuar em um ambiente que conecta pessoas e tecnologia, colaborar com um time diverso e ajudar a criar experi&ecirc;ncias que fazem a diferen&ccedil;a no dia a dia dos clientes. <br \/><br \/><strong style=\\\"color: #002632;\\\">Se voc&ecirc; quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc&ecirc;.<\/strong> <br \/><br \/><strong style=\\\"color: #007380;\\\">Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 190px; height: auto; margin: 0 auto 18px auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"190\\\" \/>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.7; color: #ffffff; margin-bottom: 6px;\\\">Conecte pessoas. Transforme experi&ecirc;ncias. Impulsione sua carreira.<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; line-height: 1.4; font-weight: bold; color: #25e2cc;\\\">O real come&ccedil;a aqui.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\",\"ats_external_id\":\"R1701387\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-08-27T13:39:20.002-03:00\",\"created_at\":\"2026-02-02T17:53:33.110-03:00\",\"latitude\":\"-23.5557714\",\"longitude\":\"-46.6395571\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Nw?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"18\",\"campaign_id\":\"96\",\"campaign_title\":\"R1701463 - Ponta Grossa - Cobran\u00e7a\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente em Solu\u00e7\u00f5es Financeiras e Negocia\u00e7\u00e3o | Ponta Grossa\/PR - Presencial\",\"street\":\"BRA Ponta Grossa - Rua Sete de Setembro 888 Centro\",\"address\":\"BRA Ponta Grossa - Rua Sete de Setembro 888 Centro\",\"city\":\"Ponta Grossa\",\"state\":\"Paran\u00e1\",\"postal_code\":\"84010-350\",\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente em Solu\u00e7\u00f5es Financeiras e Negocia\u00e7\u00e3o | Ponta Grossa\/PR - Presencial\",\"long_description\":\"<table style=\\\"border-bottom: 1px solid #E7E7E7;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"background: #002632; background-color: #002632; padding: 35px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 230px; height: auto; margin: 0 auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"230\\\" \/><\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 35px 30px 15px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 30px; font-weight: bold; color: #002632;\\\">Transforme conversas em solu&ccedil;&otilde;es que abrem novas possibilidades<\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 0 30px 25px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 18px; line-height: 1.7; color: #2b2c2c;\\\">Oportunidade presencial em Ponta Grossa\/PR para quem quer desenvolver habilidades em negocia&ccedil;&atilde;o, relacionamento com clientes e solu&ccedil;&otilde;es financeiras.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #002632; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Sua jornada como game-changer come&ccedil;a aqui<\/div>\\nVoc&ecirc; &eacute; uma pessoa comunicativa, persuasiva e gosta de transformar desafios em oportunidades? Ent&atilde;o essa vaga pode ser o pr&oacute;ximo passo da sua carreira. <br \/><br \/>Na <strong style=\\\"color: #002632;\\\">Concentrix<\/strong>, grandes experi&ecirc;ncias come&ccedil;am com pessoas. Cada conversa &eacute; uma oportunidade de ouvir, compreender necessidades e construir alternativas com respeito, clareza e foco em solu&ccedil;&atilde;o. <br \/><br \/>Atuando com <strong style=\\\"color: #007380;\\\">negocia&ccedil;&atilde;o por voz<\/strong>, voc&ecirc; poder&aacute; apoiar clientes na busca por condi&ccedil;&otilde;es adequadas, conduzir tratativas de forma consultiva e contribuir para acordos vi&aacute;veis para cada situa&ccedil;&atilde;o. <br \/><br \/>Mais do que negociar, voc&ecirc; vai desenvolver sua comunica&ccedil;&atilde;o, fortalecer sua capacidade de argumenta&ccedil;&atilde;o e fazer parte de um time que transforma di&aacute;logos em novas possibilidades todos os dias. <br \/><br \/>Aqui, seu talento pode impulsionar sua jornada para se tornar um <strong style=\\\"color: #007380;\\\">game-changer<\/strong>.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Conhe&ccedil;a a oportunidade<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 24px; font-weight: bold; color: #007380; line-height: 1.4; margin-bottom: 18px;\\\">Agente em Solu&ccedil;&otilde;es Financeiras e Negocia&ccedil;&atilde;o | Ponta Grossa\/PR - Presencial<\/div>\\n<strong style=\\\"color: #002632;\\\">No seu dia a dia, voc&ecirc; ir&aacute;:<\/strong> <br \/><br \/>&bull; Realizar negocia&ccedil;&otilde;es por voz com empatia, clareza, seguran&ccedil;a e poder de argumenta&ccedil;&atilde;o. <br \/>&bull; Compreender o cen&aacute;rio de cada cliente para orientar alternativas e conduzir a melhor solu&ccedil;&atilde;o poss&iacute;vel. <br \/>&bull; Apresentar condi&ccedil;&otilde;es de negocia&ccedil;&atilde;o de forma objetiva, respeitosa e respons&aacute;vel. <br \/>&bull; Conduzir tratativas com foco em acordo, mantendo uma experi&ecirc;ncia positiva durante toda a conversa. <br \/>&bull; Registrar informa&ccedil;&otilde;es em sistema com precis&atilde;o e aten&ccedil;&atilde;o aos detalhes. <br \/>&bull; Acompanhar negocia&ccedil;&otilde;es e solicita&ccedil;&otilde;es at&eacute; a conclus&atilde;o das tratativas. <br \/>&bull; Utilizar diferentes sistemas, ferramentas digitais e recursos de atendimento simultaneamente. <br \/>&bull; Trabalhar em parceria com o time para garantir qualidade, resultados e melhoria cont&iacute;nua. <br \/>&bull; Desenvolver suas habilidades de comunica&ccedil;&atilde;o, negocia&ccedil;&atilde;o e relacionamento com clientes.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632; background-image: linear-gradient(90deg, #002632 0%, #007380 100%); border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 28px; font-family: Montserrat, Arial, sans-serif; text-align: center; color: #ffffff;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; font-weight: bold; color: #25e2cc; margin-bottom: 8px;\\\">REMUNERA&Ccedil;&Atilde;O MENSAL<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 34px; line-height: 1.2; font-weight: bold; color: #ffffff; margin-bottom: 10px;\\\">A partir de R$ 1.621,00 + vari&aacute;vel<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.6; color: #ffffff;\\\">Al&eacute;m do sal&aacute;rio fixo, voc&ecirc; poder&aacute; receber remunera&ccedil;&atilde;o vari&aacute;vel conforme os resultados, crit&eacute;rios e regras da opera&ccedil;&atilde;o.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Remunera&ccedil;&atilde;o e jornada<\/div>\\n<strong style=\\\"color: #002632;\\\">Remunera&ccedil;&atilde;o fixa:<\/strong> a partir de R$ 1.621,00 <br \/><strong style=\\\"color: #002632;\\\">Remunera&ccedil;&atilde;o vari&aacute;vel:<\/strong> conforme resultados, crit&eacute;rios e regras da opera&ccedil;&atilde;o <br \/><strong style=\\\"color: #002632;\\\">Escala:<\/strong> 6x1, de segunda-feira a s&aacute;bado <br \/><strong style=\\\"color: #002632;\\\">Turnos:<\/strong> diferentes hor&aacute;rios dispon&iacute;veis nos per&iacute;odos da manh&atilde;, tarde e noite <br \/><strong style=\\\"color: #002632;\\\">Treinamento:<\/strong> remunerado <br \/><strong style=\\\"color: #002632;\\\">Modelo de trabalho:<\/strong> presencial <br \/><strong style=\\\"color: #002632;\\\">Local:<\/strong> unidade Concentrix em Ponta Grossa\/PR<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 8px;\\\">Benef&iacute;cios para apoiar sua jornada<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.7; color: #2b2c2c; margin-bottom: 20px;\\\">Na Concentrix, queremos que voc&ecirc; tenha suporte para cuidar do seu bem-estar, apoiar sua fam&iacute;lia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div>\\n<strong style=\\\"color: #007380;\\\">Mais flexibilidade para sua rotina<\/strong> <br \/>&bull; VA\/VR flex&iacute;vel, em cart&atilde;o de ampla aceita&ccedil;&atilde;o <br \/><br \/><strong style=\\\"color: #007380;\\\">Cuidado com voc&ecirc; e sua fam&iacute;lia<\/strong> <br \/>&bull; Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica <br \/>&bull; Seguro de vida <br \/>&bull; Aux&iacute;lio creche\/bab&aacute; para crian&ccedil;as de at&eacute; 4 anos, conforme os crit&eacute;rios de elegibilidade <br \/>&bull; Wellhub, com acesso a academias, est&uacute;dios e op&ccedil;&otilde;es voltadas ao bem-estar <br \/><br \/><strong style=\\\"color: #007380;\\\">Aprendizado e novas possibilidades<\/strong> <br \/>&bull; Descontos e parcerias com faculdades e cursos de idiomas <br \/>&bull; Oportunidades para desenvolver habilidades em negocia&ccedil;&atilde;o, comunica&ccedil;&atilde;o e relacionamento com clientes <br \/>&bull; Desenvolvimento profissional em um ambiente din&acirc;mico e orientado a resultados <br \/>&bull; Plano de carreira com possibilidade de candidatura a posi&ccedil;&otilde;es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas <br \/><br \/><strong style=\\\"color: #007380;\\\">Um ambiente pensado para boas experi&ecirc;ncias<\/strong> <br \/>&bull; Espa&ccedil;os modernos e acolhedores <br \/>&bull; &Aacute;reas de descompress&atilde;o com salas de jogos e TV <br \/>&bull; Ambiente colaborativo, com troca de experi&ecirc;ncias e trabalho em equipe<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #003D5B; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">O que buscamos em voc&ecirc;<\/div>\\n&bull; Ensino m&eacute;dio completo <br \/>&bull; 18 anos ou mais <br \/>&bull; Boa comunica&ccedil;&atilde;o oral e escrita <br \/>&bull; Escuta ativa, empatia e habilidade para conduzir conversas com clareza <br \/>&bull; Perfil persuasivo, consultivo e focado em solu&ccedil;&atilde;o <br \/>&bull; Organiza&ccedil;&atilde;o, aten&ccedil;&atilde;o aos detalhes e responsabilidade no registro das informa&ccedil;&otilde;es <br \/>&bull; Boa digita&ccedil;&atilde;o e facilidade para utilizar sistemas simult&acirc;neos <br \/>&bull; Familiaridade com tecnologia e disposi&ccedil;&atilde;o para aprender novos processos <br \/>&bull; Disponibilidade para trabalhar em diferentes turnos, conforme a necessidade da opera&ccedil;&atilde;o <br \/>&bull; Disponibilidade para trabalhar presencialmente em Ponta Grossa <br \/>&bull; Experi&ecirc;ncia com atendimento ou negocia&ccedil;&atilde;o por voz ser&aacute; considerada um diferencial <br \/>&bull; Viv&ecirc;ncia com cobran&ccedil;a ou solu&ccedil;&otilde;es financeiras ser&aacute; considerada um diferencial<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Como funciona o processo seletivo?<\/div>\\nNosso processo seletivo &eacute; simples e pensado para conhecer melhor o seu perfil: <br \/><br \/><strong style=\\\"color: #002632;\\\">Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<\/strong> <br \/><br \/>As avalia&ccedil;&otilde;es fazem parte do processo seletivo. Reserve um momento tranquilo para realiz&aacute;-las com aten&ccedil;&atilde;o e siga todas as orienta&ccedil;&otilde;es apresentadas. <br \/><br \/>Durante o processo, poderemos conhecer melhor sua comunica&ccedil;&atilde;o, sua capacidade de negocia&ccedil;&atilde;o e sua ader&ecirc;ncia &agrave; oportunidade. <br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder&aacute; enviar orienta&ccedil;&otilde;es por e-mail, telefone ou WhatsApp.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Diversidade que transforma experi&ecirc;ncias<\/div>\\nNa Concentrix, acreditamos que diferentes hist&oacute;rias, habilidades e perspectivas ajudam a criar experi&ecirc;ncias ainda melhores. <br \/><br \/>Esta oportunidade tamb&eacute;m est&aacute; aberta para pessoas com defici&ecirc;ncia. Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial. <br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato. <br \/><br \/><strong style=\\\"color: #002632;\\\">Queremos proporcionar uma experi&ecirc;ncia de sele&ccedil;&atilde;o respeitosa, acolhedora e acess&iacute;vel.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-left: 5px solid #007380; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Por que dar o pr&oacute;ximo passo com a Concentrix?<\/div>\\nAqui, sua comunica&ccedil;&atilde;o pode se transformar em novas habilidades, experi&ecirc;ncias e possibilidades para sua carreira. <br \/><br \/>Voc&ecirc; poder&aacute; desenvolver sua capacidade de negocia&ccedil;&atilde;o, aprimorar seu relacionamento com clientes e atuar em um ambiente que conecta pessoas, tecnologia e resultados. <br \/><br \/>Cada conversa ser&aacute; uma oportunidade de aprender, construir solu&ccedil;&otilde;es e fortalecer sua experi&ecirc;ncia profissional. <br \/><br \/><strong style=\\\"color: #002632;\\\">Se voc&ecirc; quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc&ecirc;.<\/strong> <br \/><br \/><strong style=\\\"color: #007380;\\\">Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 190px; height: auto; margin: 0 auto 18px auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"190\\\" \/>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.7; color: #ffffff; margin-bottom: 6px;\\\">Transforme conversas. Crie solu&ccedil;&otilde;es. Impulsione sua carreira.<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; line-height: 1.4; font-weight: bold; color: #25e2cc;\\\">O real come&ccedil;a aqui.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\",\"ats_external_id\":\"R1701463\",\"location\":\"Ponta Grossa, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-08-26T20:59:07.401-03:00\",\"created_at\":\"2026-02-02T17:50:41.953-03:00\",\"latitude\":\"-25.0993784\",\"longitude\":\"-50.1582927\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Ng?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Ponta Grossa\",\"state\":\"Paran\u00e1\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"84010-350\",\"primary_location\":{\"id\":\"BR-PON-RUASE-01\",\"wid\":\"3b47e79668f91036f991633c558e0000\",\"descriptor\":\"BRA Ponta Grossa - 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Ponta Grossa CX\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | Suporte | Ponta Grossa\/PR (Presencial)| Sites\",\"street\":\"BRA Ponta Grossa - Centro Empresarial Ant\u00e1rtica estabelecido na Av\",\"address\":\"BRA Ponta Grossa - Centro Empresarial Ant\u00e1rtica estabelecido na Av\",\"city\":\"Ponta Grossa\",\"state\":\"Paran\u00e1\",\"postal_code\":\"1000\",\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento ao Cliente | Suporte | Ponta Grossa\/PR - Presencial\",\"long_description\":\"<p>Transforme desafios em experi\u00eancias que fazem a diferen\u00e7a<\/p><p>Oportunidade presencial em Ponta Grossa\/PR para quem quer atuar com suporte, desenvolver novas habilidades e crescer com a Concentrix.<\/p><div>Sua jornada como game-changer come\u00e7a aqui<\/div><p>Voc\u00ea \u00e9 uma pessoa comunicativa, gosta de ajudar e quer transformar problemas em solu\u00e7\u00f5es? Ent\u00e3o essa oportunidade pode ser para voc\u00ea.<br \/><br \/>Na <b>Concentrix<\/b>, grandes experi\u00eancias come\u00e7am com pessoas. Cada intera\u00e7\u00e3o \u00e9 uma oportunidade de ouvir, compreender necessidades e oferecer suporte com empatia, clareza e agilidade.<br \/><br \/>Atuando em canais como <b>voz e chat<\/b>, voc\u00ea poder\u00e1 apoiar clientes em diferentes situa\u00e7\u00f5es, conduzir tratativas e contribuir para que cada solicita\u00e7\u00e3o seja acompanhada com aten\u00e7\u00e3o e foco em resolu\u00e7\u00e3o.<br \/><br \/>Mais do que atender, voc\u00ea vai desenvolver novas habilidades, trabalhar com tecnologia, colaborar com um time conectado e construir novas possibilidades para sua carreira como <b>game-changer<\/b>.<\/p><p><\/p><div>Conhe\u00e7a a oportunidade<\/div><div>Agente de Atendimento ao Cliente | Suporte | Ponta Grossa\/PR - Presencial<\/div><p><b>No seu dia a dia, voc\u00ea ir\u00e1:<\/b><br \/><br \/>\u2022 Atender clientes por voz e chat, oferecendo suporte humanizado, claro e eficiente.<br \/>\u2022 Compreender d\u00favidas, necessidades e situa\u00e7\u00f5es apresentadas para orientar a melhor solu\u00e7\u00e3o.<br \/>\u2022 Conduzir tratativas com empatia, agilidade, senso de prioridade e foco em resolu\u00e7\u00e3o.<br \/>\u2022 Registrar informa\u00e7\u00f5es em sistema com precis\u00e3o e aten\u00e7\u00e3o aos detalhes.<br \/>\u2022 Acompanhar solicita\u00e7\u00f5es e contribuir para que cada demanda seja conduzida at\u00e9 sua resolu\u00e7\u00e3o.<br \/>\u2022 Utilizar diferentes sistemas, ferramentas digitais e recursos de atendimento.<br \/>\u2022 Contribuir para uma experi\u00eancia positiva, simples e resolutiva em cada intera\u00e7\u00e3o.<br \/>\u2022 Trabalhar em colabora\u00e7\u00e3o com o time para garantir qualidade e buscar melhorias cont\u00ednuas.<br \/>\u2022 Desenvolver suas habilidades em um ambiente din\u00e2mico, tecnol\u00f3gico e focado em pessoas.<\/p><p><\/p><div>REMUNERA\u00c7\u00c3O MENSAL<\/div><div>A partir de R$ 1.621,00 &#43; vari\u00e1vel<\/div><div>Al\u00e9m do sal\u00e1rio fixo, a oportunidade oferece remunera\u00e7\u00e3o vari\u00e1vel conforme os crit\u00e9rios e resultados definidos pela opera\u00e7\u00e3o.<\/div><p><\/p><div>Remunera\u00e7\u00e3o e jornada<\/div><p><b>Remunera\u00e7\u00e3o fixa:<\/b> a partir de R$ 1.621,00<br \/><b>Remunera\u00e7\u00e3o vari\u00e1vel:<\/b> conforme resultados, crit\u00e9rios e regras da opera\u00e7\u00e3o<br \/><b>Escala:<\/b> 6x1, com folgas alternadas durante a semana e aos finais de semana, al\u00e9m de 1 domingo garantido de folga por m\u00eas<br \/><b>Turnos:<\/b> diferentes hor\u00e1rios dispon\u00edveis, considerando uma opera\u00e7\u00e3o com atendimento 24 horas<br \/><b>Treinamento:<\/b> remunerado<br \/><b>Modelo de trabalho:<\/b> presencial<br \/><b>Local:<\/b> unidade Concentrix em Ponta Grossa\/PR<\/p><p><\/p><div>Benef\u00edcios para apoiar sua jornada<\/div><div>Na Concentrix, queremos que voc\u00ea tenha suporte para cuidar do seu bem-estar, apoiar sua fam\u00edlia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div><p><b>Mais flexibilidade para sua rotina<\/b><br \/>\u2022 VA\/VR flex\u00edvel, em cart\u00e3o de ampla aceita\u00e7\u00e3o<br \/><br \/><b>Cuidado com voc\u00ea e sua fam\u00edlia<\/b><br \/>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica<br \/>\u2022 Seguro de vida<br \/>\u2022 Aux\u00edlio creche\/bab\u00e1 para crian\u00e7as de at\u00e9 4 anos, conforme os crit\u00e9rios de elegibilidade<br \/>\u2022 Wellhub, com acesso a academias, est\u00fadios e op\u00e7\u00f5es voltadas ao bem-estar<br \/><br \/><b>Aprendizado e novas possibilidades<\/b><br \/>\u2022 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2022 Oportunidades para desenvolver novas habilidades no dia a dia<br \/>\u2022 Plano de carreira com possibilidade de candidatura a posi\u00e7\u00f5es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas<br \/><br \/><b>Um ambiente pensado para boas experi\u00eancias<\/b><br \/>\u2022 Espa\u00e7os modernos e acolhedores<br \/>\u2022 \u00c1reas de descompress\u00e3o com salas de jogos e TV<br \/>\u2022 Ambiente colaborativo, com troca de experi\u00eancias e trabalho em equipe<\/p><p><\/p><div>O que buscamos em voc\u00ea<\/div><p>\u2022 Ensino m\u00e9dio completo<br \/>\u2022 18 anos ou mais<br \/>\u2022 Boa comunica\u00e7\u00e3o oral e escrita<br \/>\u2022 Escuta ativa, empatia e foco em solu\u00e7\u00e3o<br \/>\u2022 Boa digita\u00e7\u00e3o e facilidade para utilizar sistemas simult\u00e2neos<br \/>\u2022 Familiaridade com tecnologia e disposi\u00e7\u00e3o para aprender novos processos<br \/>\u2022 Organiza\u00e7\u00e3o, senso de prioridade e aten\u00e7\u00e3o aos detalhes<br \/>\u2022 Perfil colaborativo e comprometido com a experi\u00eancia do cliente<br \/>\u2022 Disponibilidade para trabalhar em diferentes turnos, conforme a necessidade da opera\u00e7\u00e3o<br \/>\u2022 Disponibilidade para trabalhar presencialmente em Ponta Grossa<br \/>\u2022 Experi\u00eancia com atendimento por voz e\/ou chat ser\u00e1 considerada um diferencial<\/p><p><\/p><div>Como funciona o processo seletivo?<\/div><p>Nosso processo seletivo \u00e9 simples e pensado para conhecer melhor o seu perfil:<br \/><br \/><b>Inscri\u00e7\u00e3o \u2192 Provas e testes obrigat\u00f3rios \u2192 Entrevista \u2192 Fase final<\/b><br \/><br \/>As avalia\u00e7\u00f5es s\u00e3o essenciais para continuar no processo seletivo. Reserve um momento tranquilo para realiz\u00e1-las com aten\u00e7\u00e3o e siga todas as orienta\u00e7\u00f5es apresentadas.<br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder\u00e1 enviar orienta\u00e7\u00f5es por e-mail, telefone ou WhatsApp.<\/p><p><\/p><div>Diversidade que transforma experi\u00eancias<\/div><p>Na Concentrix, acreditamos que diferentes hist\u00f3rias, habilidades e perspectivas ajudam a criar experi\u00eancias ainda melhores.<br \/><br \/>Esta oportunidade tamb\u00e9m est\u00e1 aberta para pessoas com defici\u00eancia. Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial.<br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato.<br \/><br \/><b>Queremos proporcionar uma experi\u00eancia de sele\u00e7\u00e3o respeitosa, acolhedora e acess\u00edvel.<\/b><\/p><p><\/p><div>Por que dar o pr\u00f3ximo passo com a Concentrix?<\/div><p>Aqui, seu talento para ajudar pessoas pode se transformar em novas habilidades, experi\u00eancias e possibilidades para sua carreira.<br \/><br \/>Voc\u00ea poder\u00e1 atuar em um ambiente que conecta pessoas e tecnologia, colaborar com um time diverso e contribuir para experi\u00eancias que fazem a diferen\u00e7a no dia a dia dos clientes.<br \/><br \/>Cada atendimento ser\u00e1 uma oportunidade de aprender, aprimorar sua comunica\u00e7\u00e3o e fortalecer sua experi\u00eancia profissional.<br \/><br \/><b>Se voc\u00ea quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc\u00ea.<\/b><br \/><br \/><b>Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/b><\/p><p><\/p><div>Transforme desafios. 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Curitiba CX\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | Suporte | Curitiba\/PR (Presencial) | Sites\",\"street\":\"BRA Curitiba - JOSE LOUREIRO 371\",\"address\":\"BRA Curitiba - JOSE LOUREIRO 371\",\"city\":\"Curitiba\",\"state\":\"Paran\u00e1\",\"postal_code\":\"80010-000\",\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | Suporte | Curitiba\/PR (Presencial)\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo(a), persuasivo(a) e gosta de transformar desafios em oportunidades, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai atuar com <strong>voz e chat<\/strong>, ajudando a criar solu&ccedil;&otilde;es que encantam nossos clientes &mdash; com empatia, clareza e foco em resolu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Suporte | Curitiba\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes por voz e chat com empatia, clareza e senso de urg&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir tratativas assertivas, sempre com foco na melhor experi&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar intera&ccedil;&otilde;es e acompanhar solicita&ccedil;&otilde;es at&eacute; a solu&ccedil;&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para manter a excel&ecirc;ncia em CX e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 + vari&aacute;vel<br \/>\u2705 Escala: 6x1<br \/>\u2705 Hor&aacute;rio: Atendimento 24 horas (disponibilidade para diferentes turnos)<br \/>\u2705 Local: Curitiba\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 Treinamento remunerado<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 2 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia em atendimento (voz e\/ou chat)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Familiaridade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\",\"ats_external_id\":\"R1701442\",\"location\":\"Curitiba, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-08-27T12:18:51.606-03:00\",\"created_at\":\"2026-02-02T15:31:05.551-03:00\",\"latitude\":\"-25.4268985\",\"longitude\":\"-49.2651984\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mg?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"21\",\"campaign_id\":\"91\",\"campaign_title\":\"R1701465 - Barueri - Geral\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista em Atendimento ao Cliente | Barueri\/SP (Presencial) | Multicanal\",\"street\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\",\"address\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\",\"city\":\"Barueri\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"1000\",\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Especialista em Atendimento ao Cliente | Multicanal | Barueri\/SP - Presencial\",\"long_description\":\"<table style=\\\"border-bottom: 1px solid #E7E7E7;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"background: #002632; background-color: #002632; padding: 35px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 230px; height: auto; margin: 0 auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"230\\\" \/><\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 35px 30px 15px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 30px; font-weight: bold; color: #002632;\\\">Transforme cada contato em uma experi&ecirc;ncia que faz a diferen&ccedil;a<\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 0 30px 25px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 18px; line-height: 1.7; color: #2b2c2c;\\\">Oportunidade presencial em Barueri\/SP para quem quer atuar com atendimento multicanal, tecnologia e experi&ecirc;ncia do cliente.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #002632; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Sua jornada como game-changer come&ccedil;a aqui<\/div>\\nVoc&ecirc; gosta de ajudar pessoas, resolver desafios e quer crescer em um ambiente colaborativo e conectado &agrave; tecnologia? Ent&atilde;o essa oportunidade pode ser para voc&ecirc;. <br \/><br \/>Na <strong style=\\\"color: #002632;\\\">Concentrix<\/strong>, grandes experi&ecirc;ncias come&ccedil;am com pessoas. Cada intera&ccedil;&atilde;o &eacute; uma oportunidade de ouvir, compreender necessidades e oferecer solu&ccedil;&otilde;es com empatia, clareza e agilidade. <br \/><br \/>Atuando em canais como <strong style=\\\"color: #007380;\\\">telefone, chat e\/ou e-mail<\/strong>, voc&ecirc; poder&aacute; apoiar clientes em diferentes momentos da jornada e contribuir para um atendimento simples, humano e eficiente. <br \/><br \/>Em algumas opera&ccedil;&otilde;es, tamb&eacute;m poder&atilde;o existir oportunidades de identificar necessidades e apresentar solu&ccedil;&otilde;es ou ofertas de forma consultiva, sempre respeitando o perfil do cliente e priorizando a melhor experi&ecirc;ncia. <br \/><br \/>Mais do que atender, voc&ecirc; vai desenvolver novas habilidades, colaborar com um time conectado e construir novas possibilidades para sua carreira como <strong style=\\\"color: #007380;\\\">game-changer<\/strong>.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Conhe&ccedil;a a oportunidade<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 24px; font-weight: bold; color: #007380; line-height: 1.4; margin-bottom: 18px;\\\">Especialista em Atendimento ao Cliente | Multicanal | Barueri\/SP - Presencial<\/div>\\n<strong style=\\\"color: #002632;\\\">No seu dia a dia, voc&ecirc; ir&aacute;:<\/strong> <br \/><br \/>&bull; Atender clientes por telefone, chat e\/ou e-mail, oferecendo suporte humanizado e eficiente. <br \/>&bull; Compreender d&uacute;vidas, necessidades e situa&ccedil;&otilde;es apresentadas para orientar a melhor solu&ccedil;&atilde;o. <br \/>&bull; Conduzir atendimentos com clareza, empatia, agilidade e foco em resolu&ccedil;&atilde;o. <br \/>&bull; Registrar informa&ccedil;&otilde;es em sistema com precis&atilde;o e aten&ccedil;&atilde;o aos detalhes. <br \/>&bull; Acompanhar solicita&ccedil;&otilde;es e contribuir para uma jornada mais simples e organizada. <br \/>&bull; Utilizar diferentes sistemas, ferramentas digitais e recursos de atendimento. <br \/>&bull; Trabalhar em colabora&ccedil;&atilde;o com o time para manter a qualidade e buscar melhorias cont&iacute;nuas. <br \/>&bull; Quando aplic&aacute;vel, identificar oportunidades e apresentar solu&ccedil;&otilde;es ou ofertas de forma consultiva, considerando as necessidades do cliente. <br \/>&bull; Desenvolver suas habilidades em um ambiente din&acirc;mico, tecnol&oacute;gico e focado em pessoas.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632; background-image: linear-gradient(90deg, #002632 0%, #007380 100%); border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 28px; font-family: Montserrat, Arial, sans-serif; text-align: center; color: #ffffff;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; font-weight: bold; color: #25e2cc; margin-bottom: 8px;\\\">REMUNERA&Ccedil;&Atilde;O MENSAL<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 34px; line-height: 1.2; font-weight: bold; color: #ffffff; margin-bottom: 10px;\\\">A partir de R$ 1.621,00<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.6; color: #ffffff;\\\">Conforme a opera&ccedil;&atilde;o e os crit&eacute;rios de performance, tamb&eacute;m poder&aacute; haver remunera&ccedil;&atilde;o vari&aacute;vel ou bonifica&ccedil;&atilde;o.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Remunera&ccedil;&atilde;o e jornada<\/div>\\n<strong style=\\\"color: #002632;\\\">Remunera&ccedil;&atilde;o fixa:<\/strong> a partir de R$ 1.621,00 <br \/><strong style=\\\"color: #002632;\\\">Remunera&ccedil;&atilde;o vari&aacute;vel ou bonifica&ccedil;&atilde;o:<\/strong> poder&aacute; ser aplic&aacute;vel conforme a opera&ccedil;&atilde;o, a performance e as regras vigentes <br \/><strong style=\\\"color: #002632;\\\">Escala:<\/strong> 6x1, com folgas alternadas durante a semana e aos finais de semana, al&eacute;m de 1 domingo garantido de folga por m&ecirc;s <br \/><strong style=\\\"color: #002632;\\\">Turnos:<\/strong> diferentes hor&aacute;rios dispon&iacute;veis, definidos conforme a necessidade da opera&ccedil;&atilde;o <br \/><strong style=\\\"color: #002632;\\\">Treinamento:<\/strong> remunerado <br \/><strong style=\\\"color: #002632;\\\">Modelo de trabalho:<\/strong> presencial <br \/><strong style=\\\"color: #002632;\\\">Local:<\/strong> unidade Concentrix em Barueri\/SP, conforme a opera&ccedil;&atilde;o<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 8px;\\\">Benef&iacute;cios para apoiar sua jornada<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.7; color: #2b2c2c; margin-bottom: 20px;\\\">Na Concentrix, queremos que voc&ecirc; tenha suporte para cuidar do seu bem-estar, apoiar sua fam&iacute;lia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div>\\n<strong style=\\\"color: #007380;\\\">Mais flexibilidade para sua rotina<\/strong> <br \/>&bull; VA\/VR flex&iacute;vel, em cart&atilde;o de ampla aceita&ccedil;&atilde;o <br \/><br \/><strong style=\\\"color: #007380;\\\">Cuidado com voc&ecirc; e sua fam&iacute;lia<\/strong> <br \/>&bull; Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica <br \/>&bull; Seguro de vida <br \/>&bull; Aux&iacute;lio creche\/bab&aacute; para crian&ccedil;as de at&eacute; 4 anos, conforme os crit&eacute;rios de elegibilidade <br \/>&bull; Wellhub, com acesso a academias, est&uacute;dios e op&ccedil;&otilde;es voltadas ao bem-estar <br \/><br \/><strong style=\\\"color: #007380;\\\">Aprendizado e novas possibilidades<\/strong> <br \/>&bull; Descontos e parcerias com faculdades e cursos de idiomas <br \/>&bull; Oportunidades para desenvolver habilidades em atendimento, comunica&ccedil;&atilde;o e relacionamento com clientes <br \/>&bull; Desenvolvimento profissional em um ambiente din&acirc;mico, tecnol&oacute;gico e colaborativo <br \/>&bull; Plano de carreira com possibilidade de candidatura a posi&ccedil;&otilde;es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas <br \/><br \/><strong style=\\\"color: #007380;\\\">Um ambiente pensado para boas experi&ecirc;ncias<\/strong> <br \/>&bull; Espa&ccedil;os modernos e acolhedores <br \/>&bull; &Aacute;reas de descompress&atilde;o com salas de jogos e TV <br \/>&bull; Ambiente colaborativo, com troca de experi&ecirc;ncias e trabalho em equipe<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #003D5B; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">O que buscamos em voc&ecirc;<\/div>\\n&bull; Ensino m&eacute;dio completo <br \/>&bull; 18 anos ou mais <br \/>&bull; Boa comunica&ccedil;&atilde;o oral e escrita <br \/>&bull; Escuta ativa, empatia e foco em solu&ccedil;&atilde;o <br \/>&bull; Boa digita&ccedil;&atilde;o e facilidade para utilizar sistemas simult&acirc;neos <br \/>&bull; Familiaridade com tecnologia e disposi&ccedil;&atilde;o para aprender novos processos <br \/>&bull; Organiza&ccedil;&atilde;o e aten&ccedil;&atilde;o aos detalhes <br \/>&bull; Perfil colaborativo e comprometido com a experi&ecirc;ncia do cliente <br \/>&bull; Disponibilidade para trabalhar em diferentes turnos, conforme a necessidade da opera&ccedil;&atilde;o <br \/>&bull; Disponibilidade para trabalhar presencialmente em Barueri <br \/>&bull; Experi&ecirc;ncia com atendimento e\/ou vendas ser&aacute; considerada um diferencial, mas n&atilde;o &eacute; eliminat&oacute;ria<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Como funciona o processo seletivo?<\/div>\\nNosso processo seletivo &eacute; simples e pensado para conhecer melhor o seu perfil: <br \/><br \/><strong style=\\\"color: #002632;\\\">Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<\/strong> <br \/><br \/>As avalia&ccedil;&otilde;es fazem parte do processo seletivo. Reserve um momento tranquilo para realiz&aacute;-las com aten&ccedil;&atilde;o e siga todas as orienta&ccedil;&otilde;es apresentadas. <br \/><br \/>Durante o processo, poderemos conhecer melhor sua comunica&ccedil;&atilde;o, sua capacidade de resolu&ccedil;&atilde;o e sua ader&ecirc;ncia &agrave;s oportunidades dispon&iacute;veis. <br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder&aacute; enviar orienta&ccedil;&otilde;es por e-mail, telefone ou WhatsApp.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Diversidade que transforma experi&ecirc;ncias<\/div>\\nNa Concentrix, acreditamos que diferentes hist&oacute;rias, habilidades e perspectivas ajudam a criar experi&ecirc;ncias ainda melhores. <br \/><br \/>Esta oportunidade tamb&eacute;m est&aacute; aberta para pessoas com defici&ecirc;ncia. Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial. <br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato. <br \/><br \/><strong style=\\\"color: #002632;\\\">Queremos proporcionar uma experi&ecirc;ncia de sele&ccedil;&atilde;o respeitosa, acolhedora e acess&iacute;vel.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-left: 5px solid #007380; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Por que dar o pr&oacute;ximo passo com a Concentrix?<\/div>\\nAqui, seu talento para ajudar pessoas pode se transformar em novas habilidades, experi&ecirc;ncias e possibilidades para sua carreira. <br \/><br \/>Voc&ecirc; poder&aacute; desenvolver sua comunica&ccedil;&atilde;o, ampliar sua experi&ecirc;ncia com atendimento multicanal e atuar em um ambiente que conecta pessoas, tecnologia e solu&ccedil;&otilde;es. <br \/><br \/>Em opera&ccedil;&otilde;es com oferta consultiva, voc&ecirc; tamb&eacute;m poder&aacute; fortalecer sua capacidade de identificar necessidades e apresentar alternativas relevantes para cada cliente. <br \/><br \/><strong style=\\\"color: #002632;\\\">Se voc&ecirc; quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc&ecirc;.<\/strong> <br \/><br \/><strong style=\\\"color: #007380;\\\">Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 190px; height: auto; margin: 0 auto 18px auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"190\\\" \/>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.7; color: #ffffff; margin-bottom: 6px;\\\">Conecte pessoas. Transforme experi&ecirc;ncias. Impulsione sua carreira.<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; line-height: 1.4; font-weight: bold; color: #25e2cc;\\\">O real come&ccedil;a aqui.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\",\"ats_external_id\":\"R1701465\",\"location\":\"Barueri, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-08-26T15:32:13.286-03:00\",\"created_at\":\"2026-02-02T15:27:40.259-03:00\",\"latitude\":\"-23.5035117\",\"longitude\":\"-46.8785468\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MQ?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Barueri\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"1000\",\"primary_location\":{\"id\":\"BR-BAR-ARAGU-01\",\"wid\":\"60ee49090703101b50781ce0aaf00000\",\"descriptor\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"2a9f0b08bfe21017329ae0b23ffb0001\",\"address\":\"cristian.medeiros@concentrix.com\"},\"last_name\":\"Medeiros\",\"first_name\":\"Cristian\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383926\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Barueri---Condomnio-Centro-Empresarial-Araguaia-Corporate\/Especialista-em-Atendimento-ao-Cliente---Multicanal---Barueri-SP---Presencial_R1701465\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Barueri---Condomnio-Centro-Empresarial-Araguaia-Corporate\/Especialista-em-Atendimento-ao-Cliente---Multicanal---Barueri-SP---Presencial_R1701465\/apply\",\"job_requisition_id\":\"R1701465\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1701465\",\"wid\":\"60e7e8af53e8100dedfd0056968c0000\",\"descriptor\":\"R1701465 Especialista em Atendimento ao Cliente | Multicanal | Barueri\/SP - Presencial (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"2a9f0b08bfe21017329ae0b23ffb0001\",\"address\":\"cristian.medeiros@concentrix.com\"},\"last_name\":\"Medeiros\",\"first_name\":\"Cristian\"},{\"email\":{\"wid\":\"4ceba2c484070198f2591b5ff30348fa\",\"address\":\"luana.sanches@concentrix.com\"},\"last_name\":\"Sanches\",\"first_name\":\"Luana\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"22\",\"campaign_id\":\"90\",\"campaign_title\":\"R1757625 - Fortaleza - GERAL\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista de Atendimento CX | Fortaleza (Presencial) | Multicanal\",\"street\":\"BRA Fortaleza - Rua Goncalves Ledo\",\"address\":\"BRA Fortaleza - Rua Goncalves Ledo\",\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"postal_code\":\"60110-260\",\"region\":\"Cear\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Vaga de Suporte - Fortaleza (Site de Empregos)\",\"long_description\":\"<table style=\\\"border-bottom: 1px solid #E7E7E7;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"background: #002632; background-color: #002632; padding: 35px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 230px; height: auto; margin: 0 auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"230\\\" \/><\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 35px 30px 15px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 30px; font-weight: bold; color: #002632;\\\">Transforme cada atendimento em uma experi&ecirc;ncia que faz a diferen&ccedil;a<\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 0 30px 25px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 18px; line-height: 1.7; color: #2b2c2c;\\\">Oportunidade presencial em Fortaleza\/CE para quem quer desenvolver novas habilidades, criar conex&otilde;es e crescer com a Concentrix.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #002632; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Sua jornada como game-changer come&ccedil;a aqui<\/div>\\nVoc&ecirc; gosta de ajudar pessoas, resolver desafios e transformar cada conversa em uma experi&ecirc;ncia positiva? Ent&atilde;o essa oportunidade pode ser para voc&ecirc;. <br \/><br \/>Na <strong style=\\\"color: #002632;\\\">Concentrix<\/strong>, grandes experi&ecirc;ncias come&ccedil;am com pessoas. Cada intera&ccedil;&atilde;o &eacute; uma oportunidade de ouvir, compreender necessidades e oferecer solu&ccedil;&otilde;es com empatia, clareza e agilidade. <br \/><br \/>Atuando em canais como <strong style=\\\"color: #007380;\\\">chat, e-mail e\/ou voz<\/strong>, voc&ecirc; poder&aacute; apoiar clientes em diferentes momentos da jornada e contribuir para um atendimento mais humano, simples e eficiente. <br \/><br \/>Mais do que atender, voc&ecirc; vai aprender novos processos, desenvolver habilidades, colaborar com um time conectado e construir novas possibilidades para sua carreira como <strong style=\\\"color: #007380;\\\">game-changer<\/strong>.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Conhe&ccedil;a a oportunidade<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 24px; font-weight: bold; color: #007380; line-height: 1.4; margin-bottom: 18px;\\\">Especialista de Atendimento a Clientes | Fortaleza\/CE - Presencial<\/div>\\n<strong style=\\\"color: #002632;\\\">No seu dia a dia, voc&ecirc; ir&aacute;:<\/strong> <br \/><br \/>&bull; Atender clientes por chat, e-mail e\/ou voz, oferecendo suporte humanizado e eficiente. <br \/>&bull; Compreender d&uacute;vidas, necessidades e situa&ccedil;&otilde;es apresentadas para orientar a melhor solu&ccedil;&atilde;o. <br \/>&bull; Apoiar clientes em diferentes momentos da jornada, com clareza, empatia e agilidade. <br \/>&bull; Registrar informa&ccedil;&otilde;es em sistema com precis&atilde;o e aten&ccedil;&atilde;o aos detalhes. <br \/>&bull; Utilizar diferentes sistemas, ferramentas digitais e recursos de atendimento. <br \/>&bull; Contribuir para uma experi&ecirc;ncia simples, positiva e resolutiva em cada intera&ccedil;&atilde;o. <br \/>&bull; Trabalhar em colabora&ccedil;&atilde;o com o time para manter a qualidade e buscar melhorias cont&iacute;nuas. <br \/>&bull; Desenvolver suas habilidades em um ambiente din&acirc;mico, tecnol&oacute;gico e focado em pessoas.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632; background-image: linear-gradient(90deg, #002632 0%, #007380 100%); border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 28px; font-family: Montserrat, Arial, sans-serif; text-align: center; color: #ffffff;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; font-weight: bold; color: #25e2cc; margin-bottom: 8px;\\\">REMUNERA&Ccedil;&Atilde;O MENSAL<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 34px; line-height: 1.2; font-weight: bold; color: #ffffff; margin-bottom: 10px;\\\">A partir de R$ 1.621,00<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.6; color: #ffffff;\\\">Al&eacute;m da remunera&ccedil;&atilde;o, voc&ecirc; ter&aacute; benef&iacute;cios que apoiam seu bem-estar, sua rotina, sua fam&iacute;lia e seu desenvolvimento profissional.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Remunera&ccedil;&atilde;o e jornada<\/div>\\n<strong style=\\\"color: #002632;\\\">Remunera&ccedil;&atilde;o:<\/strong> a partir de R$ 1.621,00 <br \/><strong style=\\\"color: #002632;\\\">Escala:<\/strong> 6x1, com folgas alternadas durante a semana e aos finais de semana, al&eacute;m de 1 domingo garantido de folga por m&ecirc;s <br \/><strong style=\\\"color: #002632;\\\">Turnos:<\/strong> diferentes hor&aacute;rios dispon&iacute;veis, definidos conforme a necessidade da opera&ccedil;&atilde;o <br \/><strong style=\\\"color: #002632;\\\">Treinamento:<\/strong> remunerado <br \/><strong style=\\\"color: #002632;\\\">Modelo de trabalho:<\/strong> presencial <br \/><strong style=\\\"color: #002632;\\\">Local:<\/strong> Fortaleza\/CE, com atua&ccedil;&atilde;o em uma de nossas unidades na cidade, conforme a necessidade da opera&ccedil;&atilde;o<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 8px;\\\">Benef&iacute;cios para apoiar sua jornada<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.7; color: #2b2c2c; margin-bottom: 20px;\\\">Na Concentrix, queremos que voc&ecirc; tenha suporte para cuidar do seu bem-estar, apoiar sua fam&iacute;lia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div>\\n<strong style=\\\"color: #007380;\\\">Mais flexibilidade para sua rotina<\/strong> <br \/>&bull; VA\/VR flex&iacute;vel, em cart&atilde;o de ampla aceita&ccedil;&atilde;o <br \/><br \/><strong style=\\\"color: #007380;\\\">Cuidado com voc&ecirc; e sua fam&iacute;lia<\/strong> <br \/>&bull; Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica <br \/>&bull; Seguro de vida <br \/>&bull; Aux&iacute;lio creche\/bab&aacute; para crian&ccedil;as de at&eacute; 4 anos, conforme os crit&eacute;rios de elegibilidade <br \/>&bull; Wellhub, com acesso a academias, est&uacute;dios e op&ccedil;&otilde;es voltadas ao bem-estar <br \/><br \/><strong style=\\\"color: #007380;\\\">Aprendizado e novas possibilidades<\/strong> <br \/>&bull; Descontos e parcerias com faculdades e cursos de idiomas <br \/>&bull; Oportunidades para desenvolver novas habilidades no dia a dia <br \/>&bull; Plano de carreira com possibilidade de candidatura a posi&ccedil;&otilde;es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas <br \/><br \/><strong style=\\\"color: #007380;\\\">Um ambiente pensado para boas experi&ecirc;ncias<\/strong> <br \/>&bull; Espa&ccedil;os modernos e acolhedores <br \/>&bull; &Aacute;reas de descompress&atilde;o com salas de jogos e TV <br \/>&bull; Ambiente colaborativo, com troca de experi&ecirc;ncias e trabalho em equipe<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #003D5B; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">O que buscamos em voc&ecirc;<\/div>\\n&bull; Ensino m&eacute;dio completo <br \/>&bull; 18 anos ou mais <br \/>&bull; Boa comunica&ccedil;&atilde;o oral e escrita <br \/>&bull; Escuta ativa, empatia e foco em solu&ccedil;&atilde;o <br \/>&bull; Boa digita&ccedil;&atilde;o e facilidade para utilizar sistemas simult&acirc;neos <br \/>&bull; Familiaridade com tecnologia e disposi&ccedil;&atilde;o para aprender novos processos <br \/>&bull; Organiza&ccedil;&atilde;o e aten&ccedil;&atilde;o aos detalhes <br \/>&bull; Perfil colaborativo e comprometido com a experi&ecirc;ncia do cliente <br \/>&bull; Experi&ecirc;ncia com atendimento por voz, chat e\/ou e-mail ser&aacute; considerada um diferencial <br \/>&bull; Interesse em aprender, crescer e construir uma carreira com a gente<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Como funciona o processo seletivo?<\/div>\\nNosso processo seletivo &eacute; simples e pensado para conhecer melhor o seu perfil: <br \/><br \/><strong style=\\\"color: #002632;\\\">Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<\/strong> <br \/><br \/>As avalia&ccedil;&otilde;es fazem parte do processo seletivo. Reserve um momento tranquilo para realiz&aacute;-las com aten&ccedil;&atilde;o e siga todas as orienta&ccedil;&otilde;es apresentadas. <br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder&aacute; enviar orienta&ccedil;&otilde;es por e-mail, telefone ou WhatsApp.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Diversidade que transforma experi&ecirc;ncias<\/div>\\nNa Concentrix, acreditamos que diferentes hist&oacute;rias, habilidades e perspectivas ajudam a criar experi&ecirc;ncias ainda melhores. <br \/><br \/>Esta oportunidade tamb&eacute;m est&aacute; aberta para pessoas com defici&ecirc;ncia. Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial. <br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato. <br \/><br \/><strong style=\\\"color: #002632;\\\">Queremos proporcionar uma experi&ecirc;ncia de sele&ccedil;&atilde;o respeitosa, acolhedora e acess&iacute;vel.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-left: 5px solid #007380; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Por que dar o pr&oacute;ximo passo com a Concentrix?<\/div>\\nAqui, seu talento para ajudar pessoas pode se transformar em novas habilidades, experi&ecirc;ncias e possibilidades para sua carreira. <br \/><br \/>Voc&ecirc; poder&aacute; atuar em um ambiente que conecta pessoas e tecnologia, colaborar com um time diverso e ajudar a criar experi&ecirc;ncias que fazem a diferen&ccedil;a no dia a dia dos clientes. <br \/><br \/><strong style=\\\"color: #002632;\\\">Se voc&ecirc; quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc&ecirc;.<\/strong> <br \/><br \/><strong style=\\\"color: #007380;\\\">Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 190px; height: auto; margin: 0 auto 18px auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"190\\\" \/>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.7; color: #ffffff; margin-bottom: 6px;\\\">Conecte pessoas. Transforme experi&ecirc;ncias. Impulsione sua carreira.<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; line-height: 1.4; font-weight: bold; color: #25e2cc;\\\">O real come&ccedil;a aqui.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\",\"ats_external_id\":\"R1757625\",\"location\":\"Fortaleza, Cear\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-08-26T20:59:07.315-03:00\",\"created_at\":\"2026-02-02T15:24:34.527-03:00\",\"latitude\":\"-3.7327177\",\"longitude\":\"-38.5269947\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MA?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"60110-260\",\"primary_location\":{\"id\":\"BR-CEA-LEDOS-01\",\"wid\":\"740544c0a47f016cf30824771f115955\",\"descriptor\":\"BRA Fortaleza - Rua Goncalves Ledo\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"2f6c1fbc22671005d12cfed1377a0003\",\"address\":\"thauane.silva@concentrix.com\"},\"last_name\":\"Nascimento\",\"first_name\":\"Thauane\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383969\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/Especialista-de-Atendimento-CX---Fortaleza--Presencial----Multicanal_R1757625\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/Especialista-de-Atendimento-CX---Fortaleza--Presencial----Multicanal_R1757625\/apply\",\"job_requisition_id\":\"R1757625\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1757625\",\"wid\":\"f32c986124c010262dbca29697b80000\",\"descriptor\":\"R1757625 Especialista de Atendimento CX | Fortaleza (Presencial) | Multicanal (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"2f6c1fbc22671005d12cfed1377a0003\",\"address\":\"thauane.silva@concentrix.com\"},\"last_name\":\"Nascimento\",\"first_name\":\"Thauane\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"23\",\"campaign_id\":\"89\",\"campaign_title\":\"R1701483 - S\u00e3o Paulo Bil\u00edngue\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista em CX | Bil\u00edngue (Ingl\u00eas ou Espanhol) | S\u00e3o Paulo\/SP (Presencial)\",\"street\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"address\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"01156\",\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Vaga de Suporte - S\u00e3o Paulo Bil\u00edngue | Espanhol ou Ingl\u00eas (Candidatura via Redes Sociais)\",\"long_description\":\"<table style=\\\"border-bottom: 1px solid #E7E7E7;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"background: #002632; background-color: #002632; padding: 35px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 230px; height: auto; margin: 0 auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"230\\\" \/><\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 35px 30px 15px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 30px; font-weight: bold; color: #002632;\\\">Transforme seu idioma em novas possibilidades para sua carreira<\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 0 30px 25px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 18px; line-height: 1.7; color: #2b2c2c;\\\">Oportunidade presencial em S&atilde;o Paulo\/SP para quem quer usar Ingl&ecirc;s ou Espanhol, desenvolver novas habilidades e criar experi&ecirc;ncias que fazem a diferen&ccedil;a.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #002632; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Sua jornada bil&iacute;ngue como game-changer come&ccedil;a aqui<\/div>\\nVoc&ecirc; gosta de tecnologia, tem <strong style=\\\"color: #007380;\\\">Ingl&ecirc;s ou Espanhol<\/strong> em desenvolvimento e quer crescer em um ambiente global, din&acirc;mico e colaborativo? Ent&atilde;o essa oportunidade pode ser para voc&ecirc;. <br \/><br \/>Na <strong style=\\\"color: #002632;\\\">Concentrix<\/strong>, grandes experi&ecirc;ncias come&ccedil;am com pessoas. Cada intera&ccedil;&atilde;o &eacute; uma oportunidade de compreender necessidades, conectar clientes a solu&ccedil;&otilde;es e oferecer um atendimento mais humano, simples e eficiente. <br \/><br \/>Atuando em canais como <strong style=\\\"color: #007380;\\\">chat, e-mail e\/ou voz<\/strong>, voc&ecirc; poder&aacute; usar seu idioma no dia a dia, apoiar clientes com clareza e desenvolver sua comunica&ccedil;&atilde;o em um ambiente conectado &agrave; tecnologia e &agrave; experi&ecirc;ncia do cliente. <br \/><br \/>Voc&ecirc; n&atilde;o precisa ter um idioma perfeito para come&ccedil;ar. Buscamos pessoas com n&iacute;vel intermedi&aacute;rio, disposi&ccedil;&atilde;o para aprender e vontade de ampliar suas habilidades profissionais. <br \/><br \/>Mais do que atender, voc&ecirc; vai colaborar com um time conectado, colocar seu idioma em pr&aacute;tica e construir novas possibilidades para sua carreira como <strong style=\\\"color: #007380;\\\">game-changer<\/strong>.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Conhe&ccedil;a a oportunidade<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 24px; font-weight: bold; color: #007380; line-height: 1.4; margin-bottom: 18px;\\\">Especialista de Atendimento a Clientes | Bil&iacute;ngue Ingl&ecirc;s ou Espanhol | S&atilde;o Paulo\/SP - Presencial<\/div>\\n<strong style=\\\"color: #002632;\\\">No seu dia a dia, voc&ecirc; ir&aacute;:<\/strong> <br \/><br \/>&bull; Atender clientes por chat, e-mail e\/ou voz, oferecendo suporte humanizado e eficiente. <br \/>&bull; Utilizar Ingl&ecirc;s ou Espanhol durante os atendimentos, conforme o idioma e as necessidades da opera&ccedil;&atilde;o. <br \/>&bull; Compreender d&uacute;vidas, necessidades e situa&ccedil;&otilde;es apresentadas para orientar a melhor solu&ccedil;&atilde;o. <br \/>&bull; Comunicar informa&ccedil;&otilde;es com clareza, empatia e seguran&ccedil;a. <br \/>&bull; Registrar informa&ccedil;&otilde;es em sistema com precis&atilde;o e aten&ccedil;&atilde;o aos detalhes. <br \/>&bull; Utilizar diferentes sistemas, ferramentas digitais e recursos de atendimento. <br \/>&bull; Acompanhar solicita&ccedil;&otilde;es e contribuir para uma experi&ecirc;ncia positiva em cada intera&ccedil;&atilde;o. <br \/>&bull; Trabalhar em colabora&ccedil;&atilde;o com o time para manter a qualidade e buscar melhorias cont&iacute;nuas. <br \/>&bull; Desenvolver sua comunica&ccedil;&atilde;o em um ambiente global, tecnol&oacute;gico e focado em pessoas.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632; background-image: linear-gradient(90deg, #002632 0%, #007380 100%); border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 28px; font-family: Montserrat, Arial, sans-serif; text-align: center; color: #ffffff;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; font-weight: bold; color: #25e2cc; margin-bottom: 8px;\\\">REMUNERA&Ccedil;&Atilde;O COMPETITIVA<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 32px; line-height: 1.2; font-weight: bold; color: #ffffff; margin-bottom: 10px;\\\">De acordo com o idioma e a opera&ccedil;&atilde;o<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.6; color: #ffffff;\\\">Os detalhes da remunera&ccedil;&atilde;o ser&atilde;o apresentados durante o processo seletivo, conforme o idioma, a jornada e as caracter&iacute;sticas da oportunidade.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Remunera&ccedil;&atilde;o e jornada<\/div>\\n<strong style=\\\"color: #002632;\\\">Remunera&ccedil;&atilde;o:<\/strong> sal&aacute;rios competitivos, definidos conforme o idioma, a opera&ccedil;&atilde;o e a jornada <br \/><strong style=\\\"color: #002632;\\\">Idiomas:<\/strong> oportunidades com Ingl&ecirc;s ou Espanhol <br \/><strong style=\\\"color: #002632;\\\">Escalas:<\/strong> diferentes modelos dispon&iacute;veis, com defini&ccedil;&atilde;o conforme a opera&ccedil;&atilde;o e o processo seletivo <br \/><strong style=\\\"color: #002632;\\\">Turnos:<\/strong> opera&ccedil;&otilde;es com funcionamento 24 horas e diferentes hor&aacute;rios dispon&iacute;veis <br \/><strong style=\\\"color: #002632;\\\">Treinamento:<\/strong> remunerado <br \/><strong style=\\\"color: #002632;\\\">Modelo de trabalho:<\/strong> presencial <br \/><strong style=\\\"color: #002632;\\\">Local:<\/strong> S&atilde;o Paulo\/SP, com atua&ccedil;&atilde;o em uma de nossas unidades na cidade, conforme a necessidade da opera&ccedil;&atilde;o<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 8px;\\\">Benef&iacute;cios para apoiar sua jornada<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.7; color: #2b2c2c; margin-bottom: 20px;\\\">Na Concentrix, queremos que voc&ecirc; tenha suporte para cuidar do seu bem-estar, apoiar sua fam&iacute;lia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div>\\n<strong style=\\\"color: #007380;\\\">Mais flexibilidade para sua rotina<\/strong> <br \/>&bull; VA\/VR flex&iacute;vel, em cart&atilde;o de ampla aceita&ccedil;&atilde;o <br \/><br \/><strong style=\\\"color: #007380;\\\">Cuidado com voc&ecirc; e sua fam&iacute;lia<\/strong> <br \/>&bull; Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica <br \/>&bull; Seguro de vida <br \/>&bull; Aux&iacute;lio creche\/bab&aacute; para crian&ccedil;as de at&eacute; 4 anos, conforme os crit&eacute;rios de elegibilidade <br \/>&bull; Wellhub, com acesso a academias, est&uacute;dios e op&ccedil;&otilde;es voltadas ao bem-estar <br \/><br \/><strong style=\\\"color: #007380;\\\">Aprendizado e novas possibilidades<\/strong> <br \/>&bull; Descontos e parcerias com faculdades <br \/>&bull; Descontos e parcerias com cursos de idiomas <br \/>&bull; Oportunidade de colocar Ingl&ecirc;s ou Espanhol em pr&aacute;tica no ambiente profissional <br \/>&bull; Desenvolvimento da comunica&ccedil;&atilde;o, do vocabul&aacute;rio e da confian&ccedil;a no uso do idioma <br \/>&bull; Oportunidades para desenvolver novas habilidades no dia a dia <br \/>&bull; Plano de carreira com possibilidade de candidatura a posi&ccedil;&otilde;es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas <br \/><br \/><strong style=\\\"color: #007380;\\\">Um ambiente pensado para boas experi&ecirc;ncias<\/strong> <br \/>&bull; Espa&ccedil;os modernos e acolhedores <br \/>&bull; &Aacute;reas de descompress&atilde;o com salas de jogos e TV <br \/>&bull; Ambiente global e colaborativo, com troca de experi&ecirc;ncias e trabalho em equipe<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #003D5B; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">O que buscamos em voc&ecirc;<\/div>\\n&bull; Ensino m&eacute;dio completo <br \/>&bull; 18 anos ou mais <br \/>&bull; Ingl&ecirc;s ou Espanhol em n&iacute;vel intermedi&aacute;rio, m&iacute;nimo B1 <br \/>&bull; N&iacute;vel B2 ou superior ser&aacute; considerado um diferencial <br \/>&bull; Boa comunica&ccedil;&atilde;o oral e escrita <br \/>&bull; Escuta ativa, empatia e foco em solu&ccedil;&atilde;o <br \/>&bull; Boa digita&ccedil;&atilde;o e facilidade para utilizar sistemas simult&acirc;neos <br \/>&bull; Familiaridade com tecnologia e disposi&ccedil;&atilde;o para aprender novos processos <br \/>&bull; Organiza&ccedil;&atilde;o e aten&ccedil;&atilde;o aos detalhes <br \/>&bull; Perfil colaborativo e comprometido com a experi&ecirc;ncia do cliente <br \/>&bull; Experi&ecirc;ncia com atendimento por chat, e-mail ou voz ser&aacute; considerada um diferencial, mas n&atilde;o &eacute; eliminat&oacute;ria <br \/>&bull; Interesse em colocar o idioma em pr&aacute;tica e desenvolver sua carreira em um ambiente global <br \/>&bull; Disponibilidade para trabalhar presencialmente em S&atilde;o Paulo<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Como funciona o processo seletivo?<\/div>\\nNosso processo seletivo &eacute; pensado para conhecer melhor seu perfil, sua comunica&ccedil;&atilde;o e seu n&iacute;vel de idioma: <br \/><br \/><strong style=\\\"color: #002632;\\\">Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Avalia&ccedil;&atilde;o de idioma &rarr; Entrevista &rarr; Fase final<\/strong> <br \/><br \/>Durante o processo, poderemos avaliar sua comunica&ccedil;&atilde;o em Portugu&ecirc;s e no idioma selecionado, al&eacute;m da ader&ecirc;ncia do seu perfil &agrave;s oportunidades dispon&iacute;veis. <br \/><br \/>As avalia&ccedil;&otilde;es fazem parte do processo seletivo. Reserve um momento tranquilo para realiz&aacute;-las com aten&ccedil;&atilde;o e siga todas as orienta&ccedil;&otilde;es apresentadas. <br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder&aacute; enviar orienta&ccedil;&otilde;es por e-mail, telefone ou WhatsApp.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Diversidade que transforma experi&ecirc;ncias<\/div>\\nNa Concentrix, acreditamos que diferentes hist&oacute;rias, habilidades, idiomas e perspectivas ajudam a criar experi&ecirc;ncias ainda melhores. <br \/><br \/>Esta oportunidade tamb&eacute;m est&aacute; aberta para pessoas com defici&ecirc;ncia. Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial. <br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato. <br \/><br \/><strong style=\\\"color: #002632;\\\">Queremos proporcionar uma experi&ecirc;ncia de sele&ccedil;&atilde;o respeitosa, acolhedora e acess&iacute;vel.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-left: 5px solid #007380; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Por que dar o pr&oacute;ximo passo com a Concentrix?<\/div>\\nAqui, seu idioma pode se transformar em novas habilidades, experi&ecirc;ncias e possibilidades para sua carreira. <br \/><br \/>Voc&ecirc; poder&aacute; colocar Ingl&ecirc;s ou Espanhol em pr&aacute;tica, desenvolver sua comunica&ccedil;&atilde;o, colaborar com um time conectado e ajudar a criar experi&ecirc;ncias que fazem a diferen&ccedil;a no dia a dia dos clientes. <br \/><br \/><strong style=\\\"color: #002632;\\\">Se voc&ecirc; quer aprender, ampliar sua confian&ccedil;a no idioma e construir uma carreira em um ambiente global, queremos conhecer voc&ecirc;.<\/strong> <br \/><br \/><strong style=\\\"color: #007380;\\\">Candidate-se agora e venha construir sua jornada bil&iacute;ngue como game-changer com a Concentrix Brasil.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 190px; height: auto; margin: 0 auto 18px auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"190\\\" \/>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.7; color: #ffffff; margin-bottom: 6px;\\\">Conecte idiomas. Transforme experi&ecirc;ncias. Impulsione sua carreira.<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; line-height: 1.4; font-weight: bold; color: #25e2cc;\\\">O real come&ccedil;a aqui.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\",\"ats_external_id\":\"R1701483\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-08-26T20:59:07.297-03:00\",\"created_at\":\"2026-02-02T15:10:51.678-03:00\",\"latitude\":\"-23.5557714\",\"longitude\":\"-46.6395571\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OQ?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"01156\",\"primary_location\":{\"id\":\"BR-SAO-TAGIP-01\",\"wid\":\"129ccf8cfbba01471cd475bf980f0a3a\",\"descriptor\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"2a9f0b08bfe21017329ae0b23ffb0001\",\"address\":\"cristian.medeiros@concentrix.com\"},\"last_name\":\"Medeiros\",\"first_name\":\"Cristian\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383911\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/Especialista-de-Atendimento-a-Clientes---Bilngue--Ingls-ou-Espanhol----So-Paulo-SP--Presencial----Redes-Sociais_R1701483\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/Especialista-de-Atendimento-a-Clientes---Bilngue--Ingls-ou-Espanhol----So-Paulo-SP--Presencial----Redes-Sociais_R1701483\/apply\",\"job_requisition_id\":\"R1701483\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1701483\",\"wid\":\"204bd2b0ad78100df01a938a61b60000\",\"descriptor\":\"R1701483 Especialista de Atendimento a Clientes | Bil\u00edngue (Ingl\u00eas ou Espanhol) | S\u00e3o Paulo\/SP (Presencial) | Redes Sociais (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"2a9f0b08bfe21017329ae0b23ffb0001\",\"address\":\"cristian.medeiros@concentrix.com\"},\"last_name\":\"Medeiros\",\"first_name\":\"Cristian\"},{\"email\":{\"wid\":\"6b2f1e1ebe42018ebd4a96f467239dc6\",\"address\":\"robertoigor.silva@concentrix.com\"},\"last_name\":\"Gomes\",\"first_name\":\"Igor\"},{\"email\":{\"wid\":\"7d3d08074c4b102ad454ec13bf200001\",\"address\":\"simone.ghiraldi@concentrix.com\"},\"last_name\":\"Ghiraldi\",\"first_name\":\"Simone\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1259\",\"campaign_id\":\"13868\",\"campaign_title\":\"Quality Evaluator R1697623\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Evaluator with German\",\"street\":\"POL Katowice - 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Panfletos - Curitiba\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | Curitiba\/PR (Presencial) | Suporte e Cobran\u00e7a\",\"street\":\"BRA Curitiba - JOSE LOUREIRO 371\",\"address\":\"BRA Curitiba - JOSE LOUREIRO 371\",\"city\":\"Curitiba\",\"state\":\"Paran\u00e1\",\"postal_code\":\"80010-000\",\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | Curitiba\/PR (Presencial) | Suporte & Cobran\u00e7a\",\"long_description\":\"<table style=\\\"border-bottom: 1px solid #E7E7E7;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"background: #003D5B; background-color: #003d5b; padding: 35px 20px; text-align: center;\\\" align=\\\"center\\\" bgcolor=\\\"#003D5B\\\"><img style=\\\"display: block; border: 0; max-width: 230px; height: auto; margin: 0 auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"230\\\" \/><\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 35px 30px 15px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 30px; font-weight: bold; color: #003d5b;\\\">Sua jornada como game-changer come&ccedil;a aqui<\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 0 30px 25px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 18px; line-height: 1.7; color: #2b2c2c;\\\">Oportunidade presencial em Curitiba\/PR para quem quer transformar conversas em solu&ccedil;&otilde;es.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #003D5B; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Junte-se &agrave; Concentrix Brasil<\/div>\\nVoc&ecirc; &eacute; uma pessoa comunicativa, gosta de ajudar pessoas e quer crescer em um ambiente colaborativo? Ent&atilde;o essa oportunidade pode ser para voc&ecirc;. <br \/><br \/>Na <strong style=\\\"color: #003d5b;\\\">Concentrix<\/strong>, grandes experi&ecirc;ncias come&ccedil;am com pessoas. Aqui, cada atendimento &eacute; uma chance de ouvir, entender necessidades e construir solu&ccedil;&otilde;es com empatia, clareza e foco em resolu&ccedil;&atilde;o. <br \/><br \/>Atuando em canais como <strong style=\\\"color: #007580;\\\">voz, chat e\/ou e-mail<\/strong>, voc&ecirc; poder&aacute; apoiar clientes, conduzir tratativas e transformar cada contato em uma experi&ecirc;ncia positiva. <br \/><br \/>Dependendo da opera&ccedil;&atilde;o, voc&ecirc; tamb&eacute;m poder&aacute; atuar com <strong style=\\\"color: #007580;\\\">negocia&ccedil;&otilde;es e tratativas de cobran&ccedil;a<\/strong>, sempre com orienta&ccedil;&atilde;o, respeito e foco na melhor experi&ecirc;ncia do cliente. <br \/><br \/>Mais do que atender, voc&ecirc; vai fazer parte de um time que transforma desafios em oportunidades todos os dias - e construir sua jornada para se tornar um <strong style=\\\"color: #007580;\\\">game-changer<\/strong>.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Posi&ccedil;&atilde;o<\/div>\\n<div style=\\\"font-size: 24px; font-weight: bold; color: #007580; line-height: 1.4; margin-bottom: 18px; font-family: Montserrat, Arial, sans-serif;\\\">Agente de Atendimento a Clientes | Curitiba\/PR - Presencial | Suporte e Cobran&ccedil;a<\/div>\\n<strong style=\\\"color: #003d5b;\\\">Nesta oportunidade, voc&ecirc; ir&aacute;:<\/strong> <br \/><br \/>&bull; Atender clientes via voz, chat e\/ou e-mail, oferecendo suporte com empatia e linguagem clara. <br \/>&bull; Entender necessidades, orientar solu&ccedil;&otilde;es e conduzir atendimentos com agilidade. <br \/>&bull; Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es com aten&ccedil;&atilde;o aos detalhes. <br \/>&bull; Quando aplic&aacute;vel, realizar tratativas e negocia&ccedil;&otilde;es com foco em acordo, respeito e experi&ecirc;ncia do cliente. <br \/>&bull; Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua. <br \/>&bull; Contribuir para transformar cada conversa em uma possibilidade real de solu&ccedil;&atilde;o.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Remunera&ccedil;&atilde;o e jornada<\/div>\\n<strong style=\\\"color: #003d5b;\\\">Remunera&ccedil;&atilde;o:<\/strong> a partir de R$ 1.621,00, podendo haver vari&aacute;vel ou bonifica&ccedil;&atilde;o conforme opera&ccedil;&atilde;o e performance <br \/><strong style=\\\"color: #003d5b;\\\">Escala:<\/strong> 5x2 ou 6x1, com confirma&ccedil;&atilde;o durante o processo seletivo conforme necessidade da opera&ccedil;&atilde;o e turno <br \/><strong style=\\\"color: #003d5b;\\\">Turnos:<\/strong> diversos hor&aacute;rios dispon&iacute;veis <br \/><strong style=\\\"color: #003d5b;\\\">Treinamento:<\/strong> remunerado <br \/><strong style=\\\"color: #003d5b;\\\">Local:<\/strong> Curitiba\/PR - Presencial, com atua&ccedil;&atilde;o em nossa unidade na cidade<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Benef&iacute;cios que valorizam voc&ecirc;<\/div>\\n&bull; VA\/VR flex&iacute;vel, com cart&atilde;o de ampla aceita&ccedil;&atilde;o <br \/>&bull; Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica <br \/>&bull; Seguro de vida <br \/>&bull; Aux&iacute;lio creche\/bab&aacute; at&eacute; 2 anos <br \/>&bull; Descontos e parcerias com faculdades e cursos de idiomas <br \/>&bull; Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o, salas de jogos e TV <br \/>&bull; Plano de carreira, com oportunidades reais de crescimento a partir de 3 meses, conforme performance e disponibilidade<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #003D5B; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">O que buscamos em voc&ecirc;<\/div>\\n&bull; Ensino m&eacute;dio completo <br \/>&bull; 18 anos ou mais <br \/>&bull; Boa comunica&ccedil;&atilde;o e vontade de aprender <br \/>&bull; Boa digita&ccedil;&atilde;o e habilidade para atuar com sistemas simult&acirc;neos <br \/>&bull; Familiaridade com tecnologia e interesse em se desenvolver <br \/>&bull; Experi&ecirc;ncia em atendimento ser&aacute; considerada diferencial, mas n&atilde;o &eacute; eliminat&oacute;ria <br \/>&bull; Viv&ecirc;ncia com negocia&ccedil;&atilde;o ou cobran&ccedil;a ser&aacute; considerada diferencial, mas n&atilde;o &eacute; eliminat&oacute;ria <br \/>&bull; Perfil colaborativo, persuasivo e focado em solu&ccedil;&atilde;o<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Como funciona o processo seletivo?<\/div>\\nNosso processo seletivo &eacute; simples e pensado para conhecer melhor o seu perfil: <br \/><br \/><strong style=\\\"color: #003d5b;\\\">Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<\/strong> <br \/><br \/>Depois de se inscrever, fique atento aos seus canais de contato. Nosso time poder&aacute; enviar orienta&ccedil;&otilde;es por e-mail, telefone ou WhatsApp. <br \/><br \/>Esta oportunidade tamb&eacute;m est&aacute; aberta para pessoas com defici&ecirc;ncia.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Venha crescer com a gente<\/div>\\nSe voc&ecirc; busca uma oportunidade para aprender, crescer e desenvolver suas habilidades em atendimento, comunica&ccedil;&atilde;o, negocia&ccedil;&atilde;o e relacionamento com clientes, seu pr&oacute;ximo passo pode come&ccedil;ar aqui. <br \/><br \/>Na Concentrix, voc&ecirc; encontra um ambiente colaborativo, oportunidades reais de desenvolvimento e a chance de fazer parte de uma empresa global que valoriza pessoas, inova&ccedil;&atilde;o e crescimento. <br \/><br \/><strong style=\\\"color: #003d5b;\\\">Candidate-se agora e venha construir sua jornada com a Concentrix Brasil.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #003D5B; background-color: #003d5b;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#003D5B\\\"><img style=\\\"display: block; border: 0; max-width: 190px; height: auto; margin: 0 auto 18px auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"190\\\" \/>\\n<div style=\\\"font-size: 16px; line-height: 1.7; color: #ffffff; margin-bottom: 6px;\\\">Transforme conversas. Crie solu&ccedil;&otilde;es. Impulsione sua carreira.<\/div>\\n<div style=\\\"font-size: 20px; line-height: 1.4; font-weight: bold; color: #25e2cc;\\\">Real starts here.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\",\"ats_external_id\":\"R1702506\",\"location\":\"Curitiba, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-08-26T20:59:07.268-03:00\",\"created_at\":\"2026-01-30T15:47:46.754-03:00\",\"latitude\":\"-25.4268985\",\"longitude\":\"-49.2651984\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NQ?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"6\",\"relevance_score\":\"1\"},{\"id\":\"25\",\"campaign_id\":\"82\",\"campaign_title\":\"R1701476 Redes Sociais - Curitiba CX\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | Suporte | Ponta Grossa\/PR (Presencial) | SM\",\"street\":\"BRA Ponta Grossa - Rua Sete de Setembro 888 Centro\",\"address\":\"BRA Ponta Grossa - Rua Sete de Setembro 888 Centro\",\"city\":\"Ponta Grossa\",\"state\":\"Paran\u00e1\",\"postal_code\":\"84010-350\",\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento a Clientes | Suporte | Ponta Grossa\/PR (Presencial) | SM\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Junte-se &agrave; nossa equipe na Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #003d5b;\\\">Se voc&ecirc; &eacute; comunicativo(a), persuasivo(a) e gosta de transformar desafios em oportunidades, essa vaga pode ser para voc&ecirc;! \ud83d\ude4c<\/p>\\n<p style=\\\"color: #003d5b;\\\">Aqui, voc&ecirc; vai transformar cada contato em uma experi&ecirc;ncia positiva &mdash; atuando com <strong>voz e chat<\/strong>, com acolhimento, agilidade e foco em solu&ccedil;&atilde;o. \ud83d\ude80<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Posi&ccedil;&atilde;o:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Atendimento a Clientes | Suporte | Ponta Grossa\/PR (Presencial)<\/div>\\n<ul>\\n<li style=\\\"color: #003d5b;\\\">Atender clientes por voz e chat com empatia, clareza e senso de urg&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Entender a necessidade e conduzir tratativas assertivas, sempre com foco na melhor experi&ecirc;ncia.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Registrar intera&ccedil;&otilde;es e acompanhar solicita&ccedil;&otilde;es at&eacute; a solu&ccedil;&atilde;o.<\/li>\\n<li style=\\\"color: #003d5b;\\\">Trabalhar em parceria com o time para manter a excel&ecirc;ncia em CX e melhoria cont&iacute;nua.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benef&iacute;cios<\/div>\\n<p style=\\\"color: #003d5b;\\\">\u2705 Remunera&ccedil;&atilde;o: a partir de R$ 1.621,00 + vari&aacute;vel<br \/>\u2705 Escala: 6x1 (folgas alternadas) + 1 domingo garantido por m&ecirc;s<br \/>\u2705 Atendimento 24 horas (disponibilidade para diferentes turnos)<br \/>\u2705 Treinamento remunerado<br \/>\u2705 Local: Ponta Grossa\/PR (Presencial) &mdash; atua&ccedil;&atilde;o em nossa unidade na cidade<br \/>\u2705 VA\/VR flex&iacute;vel (cart&atilde;o com ampla aceita&ccedil;&atilde;o)<br \/>\u2705 Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux&iacute;lio creche\/bab&aacute; (at&eacute; 4 anos)<br \/>\u2705 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2705 Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o (salas de jogos e TV)<br \/>\u2705 Wellhub (benef&iacute;cio de bem-estar com acesso a parceiros, como academias e servi&ccedil;os integrados na plataforma)<br \/>\u2705 Plano de carreira: oportunidades reais de crescimento a partir de 3 meses (conforme performance e disponibilidade)<br \/><br \/><\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">O que voc&ecirc; precisa ter<\/div>\\n<p style=\\\"color: #003d5b;\\\">Ensino m&eacute;dio completo | 18+<br \/>Experi&ecirc;ncia em atendimento (voz e\/ou chat)<br \/>Boa digita&ccedil;&atilde;o e habilidade com multitarefas em sistemas<br \/>Afinidade com tecnologia e vontade de se desenvolver<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #003d5b;\\\">\ud83d\udcdd Etapas: Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<br \/>Vaga tamb&eacute;m aberta para PcD.<br \/><br \/>\u2728 Curtiu? Candidate-se agora e venha crescer com a Concentrix Brasil!<\/p>\\n<p>``<\/p>\",\"ats_external_id\":\"R1701476\",\"location\":\"Ponta Grossa, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-08-26T20:59:07.254-03:00\",\"created_at\":\"2026-01-30T15:15:42.936-03:00\",\"latitude\":\"-25.0993784\",\"longitude\":\"-50.1582927\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mg?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"26\",\"campaign_id\":\"78\",\"campaign_title\":\"R1701472 - Curitiba CX\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento ao Cliente | Suporte | Curitiba\/PR - Presencial\",\"street\":\"BRA Curitiba - JOSE LOUREIRO 371\",\"address\":\"BRA Curitiba - JOSE LOUREIRO 371\",\"city\":\"Curitiba\",\"state\":\"Paran\u00e1\",\"postal_code\":\"80010-000\",\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento ao Cliente | Suporte | Curitiba\/PR - Presencial\",\"long_description\":\"<table style=\\\"border-bottom: 1px solid #E7E7E7;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"background: #002632; background-color: #002632; padding: 35px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 230px; height: auto; margin: 0 auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"230\\\" \/><\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 35px 30px 15px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 30px; font-weight: bold; color: #002632;\\\">Transforme desafios em experi&ecirc;ncias que fazem a diferen&ccedil;a<\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 0 30px 25px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 18px; line-height: 1.7; color: #2b2c2c;\\\">Oportunidade presencial em Curitiba\/PR para quem quer atuar com suporte, desenvolver novas habilidades e crescer com a Concentrix.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #002632; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Sua jornada como game-changer come&ccedil;a aqui<\/div>\\nVoc&ecirc; &eacute; uma pessoa comunicativa, gosta de ajudar e quer transformar problemas em solu&ccedil;&otilde;es? Ent&atilde;o essa oportunidade pode ser para voc&ecirc;. <br \/><br \/>Na <strong style=\\\"color: #002632;\\\">Concentrix<\/strong>, grandes experi&ecirc;ncias come&ccedil;am com pessoas. Cada intera&ccedil;&atilde;o &eacute; uma oportunidade de ouvir, compreender necessidades e oferecer suporte com empatia, clareza e agilidade. <br \/><br \/>Atuando em canais como <strong style=\\\"color: #007380;\\\">voz e chat<\/strong>, voc&ecirc; poder&aacute; apoiar clientes em diferentes situa&ccedil;&otilde;es, conduzir tratativas e contribuir para que cada solicita&ccedil;&atilde;o seja acompanhada com aten&ccedil;&atilde;o e foco em resolu&ccedil;&atilde;o. <br \/><br \/>Mais do que atender, voc&ecirc; vai desenvolver novas habilidades, trabalhar com tecnologia, colaborar com um time conectado e construir novas possibilidades para sua carreira como <strong style=\\\"color: #007380;\\\">game-changer<\/strong>.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Conhe&ccedil;a a oportunidade<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 24px; font-weight: bold; color: #007380; line-height: 1.4; margin-bottom: 18px;\\\">Agente de Atendimento ao Cliente | Suporte | Curitiba\/PR - Presencial<\/div>\\n<strong style=\\\"color: #002632;\\\">No seu dia a dia, voc&ecirc; ir&aacute;:<\/strong> <br \/><br \/>&bull; Atender clientes por voz e chat, oferecendo suporte humanizado, claro e eficiente. <br \/>&bull; Compreender d&uacute;vidas, necessidades e situa&ccedil;&otilde;es apresentadas para orientar a melhor solu&ccedil;&atilde;o. <br \/>&bull; Conduzir tratativas com empatia, agilidade, senso de prioridade e foco em resolu&ccedil;&atilde;o. <br \/>&bull; Registrar informa&ccedil;&otilde;es em sistema com precis&atilde;o e aten&ccedil;&atilde;o aos detalhes. <br \/>&bull; Acompanhar solicita&ccedil;&otilde;es e contribuir para que cada demanda seja conduzida at&eacute; sua resolu&ccedil;&atilde;o. <br \/>&bull; Utilizar diferentes sistemas, ferramentas digitais e recursos de atendimento. <br \/>&bull; Contribuir para uma experi&ecirc;ncia positiva, simples e resolutiva em cada intera&ccedil;&atilde;o. <br \/>&bull; Trabalhar em colabora&ccedil;&atilde;o com o time para garantir qualidade e buscar melhorias cont&iacute;nuas. <br \/>&bull; Desenvolver suas habilidades em um ambiente din&acirc;mico, tecnol&oacute;gico e focado em pessoas.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632; background-image: linear-gradient(90deg, #002632 0%, #007380 100%); border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 28px; font-family: Montserrat, Arial, sans-serif; text-align: center; color: #ffffff;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; font-weight: bold; color: #25e2cc; margin-bottom: 8px;\\\">REMUNERA&Ccedil;&Atilde;O MENSAL<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 34px; line-height: 1.2; font-weight: bold; color: #ffffff; margin-bottom: 10px;\\\">A partir de R$ 1.621,00 + vari&aacute;vel<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.6; color: #ffffff;\\\">Al&eacute;m do sal&aacute;rio fixo, voc&ecirc; poder&aacute; receber remunera&ccedil;&atilde;o vari&aacute;vel conforme os resultados, crit&eacute;rios e regras da opera&ccedil;&atilde;o.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Remunera&ccedil;&atilde;o e jornada<\/div>\\n<strong style=\\\"color: #002632;\\\">Remunera&ccedil;&atilde;o fixa:<\/strong> a partir de R$ 1.621,00 <br \/><strong style=\\\"color: #002632;\\\">Remunera&ccedil;&atilde;o vari&aacute;vel:<\/strong> conforme resultados, crit&eacute;rios e regras da opera&ccedil;&atilde;o <br \/><strong style=\\\"color: #002632;\\\">Escala:<\/strong> 6x1, com folgas alternadas durante a semana e aos finais de semana, al&eacute;m de 1 domingo garantido de folga por m&ecirc;s <br \/><strong style=\\\"color: #002632;\\\">Turnos:<\/strong> diferentes hor&aacute;rios dispon&iacute;veis, considerando uma opera&ccedil;&atilde;o com atendimento 24 horas <br \/><strong style=\\\"color: #002632;\\\">Treinamento:<\/strong> remunerado <br \/><strong style=\\\"color: #002632;\\\">Modelo de trabalho:<\/strong> presencial <br \/><strong style=\\\"color: #002632;\\\">Local:<\/strong> unidade Concentrix em Curitiba\/PR<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 8px;\\\">Benef&iacute;cios para apoiar sua jornada<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.7; color: #2b2c2c; margin-bottom: 20px;\\\">Na Concentrix, queremos que voc&ecirc; tenha suporte para cuidar do seu bem-estar, apoiar sua fam&iacute;lia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div>\\n<strong style=\\\"color: #007380;\\\">Mais flexibilidade para sua rotina<\/strong> <br \/>&bull; VA\/VR flex&iacute;vel, em cart&atilde;o de ampla aceita&ccedil;&atilde;o <br \/><br \/><strong style=\\\"color: #007380;\\\">Cuidado com voc&ecirc; e sua fam&iacute;lia<\/strong> <br \/>&bull; Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica <br \/>&bull; Seguro de vida <br \/>&bull; Aux&iacute;lio creche\/bab&aacute; para crian&ccedil;as de at&eacute; 2 anos, conforme os crit&eacute;rios de elegibilidade <br \/><br \/><strong style=\\\"color: #007380;\\\">Aprendizado e novas possibilidades<\/strong> <br \/>&bull; Descontos e parcerias com faculdades e cursos de idiomas <br \/>&bull; Oportunidades para desenvolver habilidades em atendimento, comunica&ccedil;&atilde;o e relacionamento com clientes <br \/>&bull; Desenvolvimento profissional em um ambiente din&acirc;mico, tecnol&oacute;gico e colaborativo <br \/>&bull; Plano de carreira com possibilidade de candidatura a posi&ccedil;&otilde;es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas <br \/><br \/><strong style=\\\"color: #007380;\\\">Um ambiente pensado para boas experi&ecirc;ncias<\/strong> <br \/>&bull; Espa&ccedil;os modernos e acolhedores <br \/>&bull; &Aacute;reas de descompress&atilde;o com salas de jogos e TV <br \/>&bull; Ambiente colaborativo, com troca de experi&ecirc;ncias e trabalho em equipe<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #003D5B; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">O que buscamos em voc&ecirc;<\/div>\\n&bull; Ensino m&eacute;dio completo <br \/>&bull; 18 anos ou mais <br \/>&bull; Boa comunica&ccedil;&atilde;o oral e escrita <br \/>&bull; Escuta ativa, empatia e foco em solu&ccedil;&atilde;o <br \/>&bull; Boa digita&ccedil;&atilde;o e facilidade para utilizar sistemas simult&acirc;neos <br \/>&bull; Familiaridade com tecnologia e disposi&ccedil;&atilde;o para aprender novos processos <br \/>&bull; Organiza&ccedil;&atilde;o, senso de prioridade e aten&ccedil;&atilde;o aos detalhes <br \/>&bull; Perfil colaborativo e comprometido com a experi&ecirc;ncia do cliente <br \/>&bull; Disponibilidade para trabalhar em diferentes turnos, conforme a necessidade da opera&ccedil;&atilde;o <br \/>&bull; Disponibilidade para trabalhar presencialmente em Curitiba <br \/>&bull; Experi&ecirc;ncia com atendimento por voz e\/ou chat ser&aacute; considerada um diferencial<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Como funciona o processo seletivo?<\/div>\\nNosso processo seletivo &eacute; simples e pensado para conhecer melhor o seu perfil: <br \/><br \/><strong style=\\\"color: #002632;\\\">Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<\/strong> <br \/><br \/>As avalia&ccedil;&otilde;es s&atilde;o essenciais para continuar no processo seletivo. Reserve um momento tranquilo para realiz&aacute;-las com aten&ccedil;&atilde;o e siga todas as orienta&ccedil;&otilde;es apresentadas. <br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder&aacute; enviar orienta&ccedil;&otilde;es por e-mail, telefone ou WhatsApp.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Diversidade que transforma experi&ecirc;ncias<\/div>\\nNa Concentrix, acreditamos que diferentes hist&oacute;rias, habilidades e perspectivas ajudam a criar experi&ecirc;ncias ainda melhores. <br \/><br \/>Esta oportunidade tamb&eacute;m est&aacute; aberta para pessoas com defici&ecirc;ncia. Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial. <br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato. <br \/><br \/><strong style=\\\"color: #002632;\\\">Queremos proporcionar uma experi&ecirc;ncia de sele&ccedil;&atilde;o respeitosa, acolhedora e acess&iacute;vel.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-left: 5px solid #007380; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Por que dar o pr&oacute;ximo passo com a Concentrix?<\/div>\\nAqui, seu talento para ajudar pessoas pode se transformar em novas habilidades, experi&ecirc;ncias e possibilidades para sua carreira. <br \/><br \/>Voc&ecirc; poder&aacute; atuar em um ambiente que conecta pessoas e tecnologia, colaborar com um time diverso e contribuir para experi&ecirc;ncias que fazem a diferen&ccedil;a no dia a dia dos clientes. <br \/><br \/>Cada atendimento ser&aacute; uma oportunidade de aprender, aprimorar sua comunica&ccedil;&atilde;o e fortalecer sua experi&ecirc;ncia profissional. <br \/><br \/><strong style=\\\"color: #002632;\\\">Se voc&ecirc; quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc&ecirc;.<\/strong> <br \/><br \/><strong style=\\\"color: #007380;\\\">Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 190px; height: auto; margin: 0 auto 18px auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"190\\\" \/>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.7; color: #ffffff; margin-bottom: 6px;\\\">Transforme desafios. Crie solu&ccedil;&otilde;es. Impulsione sua carreira.<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; line-height: 1.4; font-weight: bold; color: #25e2cc;\\\">O real come&ccedil;a aqui.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\",\"ats_external_id\":\"R1701472\",\"location\":\"Curitiba, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-08-26T20:59:07.204-03:00\",\"created_at\":\"2026-01-30T12:35:26.211-03:00\",\"latitude\":\"-25.4268985\",\"longitude\":\"-49.2651984\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OA?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Curitiba\",\"state\":\"Paran\u00e1\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"80010-000\",\"primary_location\":{\"id\":\"BR-CUR-JOSEL-01\",\"wid\":\"03be0ce21a55101d47a2934ffdc70000\",\"descriptor\":\"BRA Curitiba - JOSE LOUREIRO 371\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"60a322c38407101389a7ecf9da8d0006\",\"address\":\"allandouglas.paiva1@concentrix.com\"},\"last_name\":\"Paiva\",\"first_name\":\"Allan Douglas\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383960\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOSE-LOUREIRO-371\/Agente-de-Atendimento-ao-Cliente---Suporte---Curitiba-PR---Presencial_R1701472\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOSE-LOUREIRO-371\/Agente-de-Atendimento-ao-Cliente---Suporte---Curitiba-PR---Presencial_R1701472\/apply\",\"job_requisition_id\":\"R1701472\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1701472\",\"wid\":\"c63d75d64c3e100def0d758629990000\",\"descriptor\":\"R1701472 Agente de Atendimento ao Cliente | Suporte | Curitiba\/PR - 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This position is responsible for providing administrative and clerical support to support recruiting activities.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for assisting with the administration of recruitment programs<\/li><li>Receive, screen, and file incoming resumes, background and reference checks<\/li><li>Assist with scheduling initial screening interviews and coordinating with hiring managers for telephone interviews and\/or face-to-face interviews with prospective applicants<\/li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/li><li>Create new hire packets and schedule background checks and drug tests for prospective applicants<\/li><li>Promote the Company image to candidates and external service providers<\/li><li>Administer typing and math tests to prospective applicants, as necessary<\/li><li>Coordinate travel arrangements for applicants, as necessary<\/li><li>Provide general support for the TA department(s) and related stakeholders, as necessary<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s Degree in related field with less than one year of relevant experience preferred<\/li><li>Effective communication skills, both written and verbal<\/li><li>Ability to multi-task and meet timelines on deliverables; ability to work in a high-velocity environment<\/li><li>Proficient in Microsoft Office<\/li><li>Ability to handle confidential information with discretion and tact<\/li><li>Knowledge of general office practice and business etiquette<\/li><li>Ability to follow through on work assignments with limited supervision<\/li><\/ul><h2>\u00a0\u00a0\u00a0<\/h2><h2>Career Level Description\u00a0<\/h2><p>Entry level job with little or no prior relevant work experience.\u00a0 Acquires basic skills to perform routine tasks.\u00a0 Work is prescribed and completed with little autonomy.\u00a0 Works with either close supervision or under clearly defined procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p><span>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>Concentrix is an equal opportunity employer. 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Arabic and English Speaker - Insurance sector\",\"street\":null,\"address\":null,\"city\":\"Abu Dhabi\",\"state\":\"Abu Dhabi\",\"postal_code\":null,\"region\":\"Abudhabi\",\"country\":\"United Arab Emirates\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>.<\/div>\\n<div><strong>As a Customer Service Representative, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"AE-72\",\"location\":\"Abu Dhabi, Abudhabi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T03:59:27.206+04:00\",\"created_at\":\"2026-01-29T17:42:43.744+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mg?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"1503\",\"campaign_id\":\"71\",\"campaign_title\":\"GTM Dubai - Richemont BA - AR\/ EN \",\"campaign_type\":\"job_application\",\"job_title\":\"Brand Ambassador - Luxury Retail- Arabic and English Speaker \",\"street\":null,\"address\":null,\"city\":\"Dubai\",\"state\":\"Dubai\",\"postal_code\":null,\"region\":\"Dubai\",\"country\":\"United Arab Emirates\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div>\\n<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 3 []\\\">As a Luxury brand ambassador, you will:<\/p>\\n<ul>\\n<li>\\n<p>Handle inbound and outbound requests via multiple channel (phone, e-mail, mail, live chat, social channels, WhatsApp...)<\/p>\\n<\/li>\\n<li>\\n<p>Curate unforgettable, personalized experiences for high\u2011net\u2011worth clients<\/p>\\n<\/li>\\n<li>\\n<p>Maintain broad knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Exceed sales and CRM targets while fostering long\u2011term client relationships<\/p>\\n<\/li>\\n<li>\\n<p>Leverage your deep product knowledge&mdash;materials, craftsmanship, heritage&mdash;to advise and inspire<\/p>\\n<\/li>\\n<li>\\n<p>Maintain utmost discretion and professionalism in every interaction<\/p>\\n<\/li>\\n<li>\\n<p>Collaborate seamlessly with the team to uphold brand standards across all touchpoints<\/p>\\n<\/li>\\n<li>\\n<p>Support on ecommerce related enquiries for all sites in the region<\/p>\\n<\/li>\\n<li>\\n<p>Respond to after-sales related questions(basics only) o<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 1 []\\\">The ideal candidate will possess a previous experience in the Luxury Retail \/ Hospitality industry and has a strong passion for the luxury universe.<\/p>\\n<\/li>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>\\n<p>3&ndash;5 years of experience in luxury retail, upscale hospitality, or high-end customer service<\/p>\\n<\/li>\\n<li>\\n<p>Fluent in English; (B2 , C1 level + ) Arabic (and other languages) are strong assets<\/p>\\n<\/li>\\n<li>\\n<p>University degree - background in the timepiece and jewelry industry, and\/or in luxury items would be an added advantage&nbsp;<\/p>\\n<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"AE-71\",\"location\":\"Dubai, Dubai\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T03:59:27.192+04:00\",\"created_at\":\"2026-01-29T17:26:36.164+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"1261\",\"campaign_id\":\"13842\",\"campaign_title\":\"Team Leader, Operations R1694529\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations\",\"street\":\"MYS Cyberjaya\",\"address\":\"MYS Cyberjaya\",\"city\":\"Cyberjaya\",\"state\":\"Selangor\",\"postal_code\":\"63000\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. 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Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1694529\",\"location\":\"Cyberjaya, Selangor\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-03-27T08:56:16.201+08:00\",\"created_at\":\"2026-01-29T16:03:43.957+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzg0Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Cyberjaya\/Team-Leader--Operations_R1694529-1\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f012c609fdc76c10fd238\",\"descriptor\":\"Concentrix CX Malaysia SDN. 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relevant experience preferably in customer service\/ call center.<\/li>\\n<li>Bachelor or Diploma degree in any related field.<\/li>\\n<li>Basic to Intermediate English language (B1).<\/li>\\n<li>Basic knowledge in Microsoft office packages.<\/li>\\n<li>Aware of customer service platforms and tools.<\/li>\\n<\/ul>\\n<div><strong>Our Working Condition?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>Work from Office<\/div>\\n<div>Shifts Based including Weekends and Public Holidays<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Why Concentrix?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>We keep investing in our culture with our people in mind through competitive with additional benefits depending on the role, Paid training and coaching and Discounts, Vouchers and Offers at our partners.<\/div>\\n<div>We are building an authentic workplace where everyone can develop themselves at their own pace.<\/div>\\n<div>We aim to empower our Game-Changers to do their best work in flexible environment.<\/div>\\n<div>We keep learning from each other to provide more value to our people.<\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>If you think you have what it takes to join our great team and help build our customer brand, hop on and Apply Now! \u2705<\/div>\",\"ats_external_id\":\"JO-66\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T03:59:27.176+04:00\",\"created_at\":\"2026-01-28T21:38:41.969+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Ng?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1505\",\"campaign_id\":\"65\",\"campaign_title\":\"GTM - Roblox Content Moderation- B2 English - Irbid\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator Advisor - Irbid\",\"street\":null,\"address\":null,\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":null,\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div data-olk-copy-source=\\\"MailCompose\\\"><strong>Job Description<\/strong><\/div>\\n<div><strong>The Job in Summary<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>The content moderator is mainly responsible to ensure that related content is placed in the right category and does not include any illegal items in alignment with the client&rsquo;s requirements and Concentrix business strategies.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What is Required from You?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>Evaluate online content in conjunction with relevant policies and procedures.<\/div>\\n<div>Process and review accounts that have been flagged for review due to having potentially sensitive content to ensure that there are no violations of policies.<\/div>\\n<div>Visually navigate and review images, videos, accounts, and text-based content through published policies, procedures, and regulatory requirements while dealing with highly sensitive and explicit content on daily basis.<\/div>\\n<div>Escalate violations of client policies using internal tools when needed.<\/div>\\n<div>Maintain a high level of quality in each case.<\/div>\\n<div>Achieve monthly KPI&rsquo;s including productivity as part of daily workflow.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What Is The Qualification You Should Have?<\/strong><\/div>\\n<ul>\\n<li>0-2 years of relevant experience preferably in customer service\/ call center.<\/li>\\n<li>Bachelor or Diploma degree in any related field.<\/li>\\n<li>Basic to Intermediate English language (B1).<\/li>\\n<li>Basic knowledge in Microsoft office packages.<\/li>\\n<li>Aware of customer service platforms and tools.<\/li>\\n<\/ul>\\n<div><strong>Our Working Condition?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>Work from Office<\/div>\\n<div>Shifts Based including Weekends and Public Holidays<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Why Concentrix?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>We keep investing in our culture with our people in mind through competitive with additional benefits depending on the role, Paid training and coaching and Discounts, Vouchers and Offers at our partners.<\/div>\\n<div>We are building an authentic workplace where everyone can develop themselves at their own pace.<\/div>\\n<div>We aim to empower our Game-Changers to do their best work in flexible environment.<\/div>\\n<div>We keep learning from each other to provide more value to our people.<\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>If you think you have what it takes to join our great team and help build our customer brand, hop on and Apply Now! \u2705<\/div>\",\"ats_external_id\":\"JO-65\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T03:59:27.451+04:00\",\"created_at\":\"2026-01-28T21:37:04.713+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1506\",\"campaign_id\":\"64\",\"campaign_title\":\"GTM - Bilingual: Arabic\/B1 English - Irbid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English)- Irbid\",\"street\":null,\"address\":null,\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":null,\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Irbid's Team today!\",\"long_description\":\"<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div><strong>Job Description<\/strong><\/div>\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div><strong>It will be a plus if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"JO-64\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T03:59:27.160+04:00\",\"created_at\":\"2026-01-28T21:33:00.751+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NA?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1507\",\"campaign_id\":\"63\",\"campaign_title\":\"GTM - Bilingual: Arabic\/B2 English - Irbid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English)- Irbid\",\"street\":null,\"address\":null,\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":null,\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Irbid's Team today!\",\"long_description\":\"<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div><strong>Job Description<\/strong><\/div>\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div><strong>It will be a plus if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"JO-63\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T03:59:27.142+04:00\",\"created_at\":\"2026-01-28T21:31:22.803+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mw?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1508\",\"campaign_id\":\"62\",\"campaign_title\":\"GTM - Airlines Bilingual: Arabic\/ English - Irbid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English)- Irbid\",\"street\":null,\"address\":null,\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":null,\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Irbid's Team today!\",\"long_description\":\"<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div><strong>Job Description<\/strong><\/div>\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div><strong>It will be a plus if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"JO-62\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T03:59:27.128+04:00\",\"created_at\":\"2026-01-28T21:30:42.977+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mg?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1509\",\"campaign_id\":\"61\",\"campaign_title\":\"GTM - Bilingual: Arabic\/C1 English - Irbid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English)- Irbid\",\"street\":null,\"address\":null,\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":null,\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Irbid's Team today!\",\"long_description\":\"<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div><strong>Job Description<\/strong><\/div>\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div><strong>It will be a plus if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"JO-61\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T03:59:27.114+04:00\",\"created_at\":\"2026-01-28T21:30:11.962+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1510\",\"campaign_id\":\"60\",\"campaign_title\":\"GTM - Fiber tech Arabic\/English - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<p><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"JO-60\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T03:59:27.098+04:00\",\"created_at\":\"2026-01-28T21:28:36.286+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1511\",\"campaign_id\":\"59\",\"campaign_title\":\"GTM - Makeup industry - Arabic\/C1 English - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<p><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"JO-59\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T03:59:27.070+04:00\",\"created_at\":\"2026-01-28T21:27:41.970+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1512\",\"campaign_id\":\"58\",\"campaign_title\":\"GTM - Bilingual: Arabic\/B2 English - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<p><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"JO-58\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T03:59:27.057+04:00\",\"created_at\":\"2026-01-28T21:27:04.828+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OA?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1513\",\"campaign_id\":\"57\",\"campaign_title\":\"GTM - Sales Bilingual: Arabic\/C1 English - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\" Sales Representative Bilingual: Arabic\/English - Amman\",\"street\":\"Amman\",\"address\":\"Amman\",\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div class=\\\"WPSF WPRF WBTF\\\">\\n<div class=\\\"WCTF wd-650f2288-4acd-4400-9198-85b083a9a725\\\" aria-hidden=\\\"true\\\">Job Description<\/div>\\n<\/div>\\n<div id=\\\"4d3d3cdc79e84c12ae6d410960e11d3a\\\" class=\\\"WDTF\\\" data-automation-id=\\\"decorationWrapper\\\">\\n<div class=\\\"WKSI WMRI WLSI\\\">\\n<div id=\\\"4d3d3cdc79e84c12ae6d410960e11d3a-11aee421caa369c6\\\" title=\\\"\\\" data-automation-widget=\\\"richTextArea\\\" data-automation-metadata-id=\\\"56$309310\\\" data-uxi-form-item-child-list-index=\\\"2\\\">\\n<div>\\n<div class=\\\"css-v47zm2-FocusContainer e1ge5hpl0\\\">\\n<div class=\\\"css-1mb50em-EditorContainer e1ge5hpl1\\\" data-automation-id=\\\"richTextEditor\\\" data-metadata-id=\\\"56$309310\\\" data-uxi-widget-editable=\\\"false\\\">\\n<div class=\\\"css-1v6ili8-TextEditorContainer eg1t6ed0\\\" data-automation-id=\\\"richTextContent\\\">\\n<div class=\\\"css-ehfww1\\\">\\n<div class=\\\"ProseMirror\\\" role=\\\"textbox\\\" contenteditable=\\\"false\\\" translate=\\\"true\\\" aria-multiline=\\\"true\\\">\\n<h2>Job Summary<\/h2>\\n<p>We are looking for a motivated and results-driven <strong>Sales Representative<\/strong> to join our team. The successful candidate will be responsible for identifying sales opportunities, building strong customer relationships, promoting products and services, and achieving sales targets.<\/p>\\n<h2>Key Responsibilities<\/h2>\\n<ul>\\n<li>\\n<p>Identify and approach potential customers through calls, meetings, and networking.<\/p>\\n<\/li>\\n<li>\\n<p>Present, promote, and sell products or services to prospective clients.<\/p>\\n<\/li>\\n<li>\\n<p>Maintain and develop relationships with existing customers.<\/p>\\n<\/li>\\n<li>\\n<p>Understand customer needs and provide appropriate solutions.<\/p>\\n<\/li>\\n<li>\\n<p>Negotiate contracts and close sales deals.<\/p>\\n<\/li>\\n<li>\\n<p>Achieve individual and team sales targets.<\/p>\\n<\/li>\\n<li>\\n<p>Maintain accurate records of sales activities and customer interactions.<\/p>\\n<\/li>\\n<li>\\n<p>Prepare sales reports and provide market feedback.<\/p>\\n<\/li>\\n<li>\\n<p>Stay updated on industry trends, competitors, and market conditions.<\/p>\\n<\/li>\\n<li>\\n<p>Collaborate with internal teams to ensure customer satisfaction.<\/p>\\n<\/li>\\n<\/ul>\\n<h2>Requirements<\/h2>\\n<ul>\\n<li>\\n<p>Bachelor's degree in Business Administration, Marketing, or a related field is preferred.<\/p>\\n<\/li>\\n<li>\\n<p>Previous experience in sales, customer service, or a related role.<\/p>\\n<\/li>\\n<li>\\n<p>Strong communication, negotiation, and interpersonal skills.<\/p>\\n<\/li>\\n<li>\\n<p>Ability to build and maintain professional relationships.<\/p>\\n<\/li>\\n<li>\\n<p>Goal-oriented with a proven ability to meet sales targets.<\/p>\\n<\/li>\\n<li>\\n<p>Proficiency in Microsoft Office applications.<\/p>\\n<\/li>\\n<li>\\n<p>Excellent organizational and time-management skills.<\/p>\\n<\/li>\\n<li>\\n<p>Ability to work independently and as part of a team.<\/p>\\n<\/li>\\n<\/ul>\\n<h2>Preferred Skills<\/h2>\\n<ul>\\n<li>\\n<p>Experience with CRM systems.<\/p>\\n<\/li>\\n<li>\\n<p>Strong presentation and persuasion skills.<\/p>\\n<\/li>\\n<li>\\n<p>Knowledge of sales techniques and customer engagement strategies.<\/p>\\n<\/li>\\n<\/ul>\\n<h2>Key Competencies<\/h2>\\n<ul>\\n<li>\\n<p>Communication Skills<\/p>\\n<\/li>\\n<li>\\n<p>Customer Focus<\/p>\\n<\/li>\\n<li>\\n<p>Negotiation Skills<\/p>\\n<\/li>\\n<li>\\n<p>Problem Solving<\/p>\\n<\/li>\\n<li>\\n<p>Relationship Building<\/p>\\n<\/li>\\n<li>\\n<p>Results Orientation<\/p>\\n<\/li>\\n<li>\\n<p>Time Management<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your unique lifestyle:<\/p>\\n<ul>\\n<li>\\n<p>Full-time indefinite contracts<\/p>\\n<\/li>\\n<li>\\n<p>Competitive salary and performance bonus opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Central location in Amman<\/p>\\n<\/li>\\n<li>\\n<p>Full paid training on the company and the project you&rsquo;ll be working on<\/p>\\n<\/li>\\n<li>\\n<p>Career development programs, digital learning courses<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Reimagine the best version of you!<\/strong><\/p>\\n<p>We're determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when people thrive, it has a powerful impact on them, their customers, and their clients&rsquo; businesses.<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix s an equal opportunity employer&nbsp;<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Eligibility to work:<\/strong><\/p>\\n<p>In accordance with Jordan's law, only applicants who are legally authorized to work in Jordan will be considered for this position.<\/p>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"JO-57\",\"location\":\"Amman, Amman\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T03:59:27.353+04:00\",\"created_at\":\"2026-01-28T21:26:07.521+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nw?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":\"\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1514\",\"campaign_id\":\"56\",\"campaign_title\":\"GTM - Bilingual: Arabic\/C1 English - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<p><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"JO-56\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T03:59:27.042+04:00\",\"created_at\":\"2026-01-28T21:25:20.561+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Ng?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1264\",\"campaign_id\":\"13810\",\"campaign_title\":\"Specialist, Customer Acquisition R1697951\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition - Trilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":\"Bogot\u00e1, D.C.\",\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<p><b>You will:<\/b><\/p><ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<\/li><li>Be a point 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Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-358402\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Trilingual_R1697951\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Trilingual_R1697951\/apply\",\"job_requisition_id\":\"R1697951\"}],\"organizations\":[{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"},{\"wid\":\"290e50e3d5661003860e2dfa32c40000\",\"descriptor\":\"W0ZXZV MICROSOFT P_TSI BOG PRD\",\"reference_id\":\"W0ZXZV\",\"custom_reference_id\":\"W0ZXZV\",\"company_reference_id\":null},{\"wid\":\"13d94e43f54f1024387676b19f650000\",\"descriptor\":\"11663 - Microsoft - WHONELINK348\",\"reference_id\":\"WHONELINK348\",\"custom_reference_id\":\"WHONELINK348\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"paula.contreras1@concentrix.com\"},\"first_name\":\"Michelle Contreras Perez (102620578)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1697951\",\"wid\":\"b8b598b58136100c230ac380a2410000\",\"descriptor\":\"Specialist, Customer Acquisition - Trilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"244\",\"campaign_id\":\"300\",\"campaign_title\":\"German | Customer Service | Remote | Customer Care Consultant (German Ad)\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Customer Care Consultant -  Homeoffice (m\/w\/d)\",\"street\":\"\",\"address\":\"\",\"city\":null,\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong><span data-contrast=\\\"auto\\\">Stellenbeschreibung<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Wir suchen einen&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Customer Care Consultant (m\/w\/d)<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;zur professionellen Betreuung von Kunden in einem<\/span><strong><span data-contrast=\\\"auto\\\">&nbsp;<\/span><\/strong><span data-contrast=\\\"auto\\\">dynamischen E-Commerce- und Technologieumfeld.&nbsp;<\/span><span data-contrast=\\\"auto\\\">Werde&nbsp;Teil<\/span><span data-contrast=\\\"auto\\\">&nbsp;unseres&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">#GameChangers-Teams in Griechenland<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;und&nbsp;<\/span><span data-contrast=\\\"auto\\\">bringe&nbsp;deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Kommunikationsst&auml;rke in einem internationalen Umfeld ein.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Warum&nbsp;<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">du<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">&nbsp;bei uns&nbsp;<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">arbeiten solltest<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Du bist<\/span><span data-contrast=\\\"auto\\\">&nbsp;begeistert davon,<\/span><strong><span data-contrast=\\\"auto\\\">&nbsp;<\/span><\/strong><span data-contrast=\\\"auto\\\">au&szlig;ergew&ouml;hnliche Kundenerlebnisse zu schaffen und Kunden dabei zu helfen, die passenden L&ouml;sungen zu finden? Dann&nbsp;<\/span><span data-contrast=\\\"auto\\\">werde Teil<\/span><span data-contrast=\\\"auto\\\">&nbsp;unseres offenen, multikulturellen #GameChangers-Teams bei Concentrix Griechenland und&nbsp;<\/span><span data-contrast=\\\"auto\\\">setze&nbsp;deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Deutschkenntnisse in einem modernen, schnelllebigen Umfeld ein.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Kein Tag ist wie der andere &ndash;&nbsp;<\/span><span data-contrast=\\\"auto\\\">Du schaffst<\/span><span data-contrast=\\\"auto\\\">&nbsp;wertvolle und nachhaltige Kundenerlebnisse f&uuml;r eine Vielzahl von Kunden und einige der weltweit bekanntesten Marken.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Deine<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">&nbsp;Aufgaben:<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Professionelle und effiziente Bearbeitung von eingehenden Anrufen und Chat-Anfragen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Analyse und Bewertung der Kundenbed&uuml;rfnisse zur Sicherstellung einer hohen Zufriedenheit<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Aufbau vertrauensvoller Kundenbeziehungen durch offene und interaktive Kommunikation<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Bereitstellung von korrekten, vollst&auml;ndigen und zeitnahen Informationen mithilfe geeigneter Tools und Methoden<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Erreichung individueller und teambezogener Leistungsziele, einschlie&szlig;lich Call-Quoten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Pflege und Dokumentation von Kundeninteraktionen, Bearbeitung von Konten und Ablage von Unterlagen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Konsequente Einhaltung aller Kommunikationsrichtlinien, Prozesse und internen Vorgaben<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Dein<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">&nbsp;Profil:<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"11\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Flie&szlig;ende Deutschkenntnisse<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"11\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Erfahrung im Kundenservice oder als Client Service Representative<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"11\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Starke Kundenorientierung und Verst&auml;ndnis f&uuml;r unterschiedliches Kundenverhalten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"11\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Klare, professionelle Kommunikationsweise sowie Probleml&ouml;sungs- und aktives Zuh&ouml;ren-F&auml;higkeiten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"11\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Sehr gute schriftliche Kommunikationsf&auml;higkeiten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"11\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">F&auml;higkeit zu Multitasking, Priorisierung und Arbeiten in einem dynamischen, zielorientierten Umfeld<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"11\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Hohes Verantwortungsbewusstsein und Stolz auf die eigene Leistung und deren Beitrag zum Unternehmenserfolg<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Was wir bieten:<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"12\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">100 % Homeoffice (innerhalb Griechenlands)<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"12\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Unbefristeter Arbeitsvertrag<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"12\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attraktives Verg&uuml;tungspaket (14 Geh&auml;lter pro Jahr)<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"12\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">10 % monatlicher Leistungsbonus<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"12\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">T&auml;gliche Verpflegungspauschale &uuml;ber die Up Hellas Mastercard<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"12\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Private Krankenversicherung inkl. Zahnzusatzversicherung<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"12\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Internationale Karrierem&ouml;glichkeiten &uuml;ber das Concentrix International Mobility Program<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"12\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Mitarbeiterevents<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"12\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Kostenloses Fitnessstudio, Wellbeing-Aktivit&auml;ten und ein Dachkino mit Blick auf die Akropolis<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"12\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Gemeinsame Mittagspausen in unserem neuen Restaurant<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">Du teilst<\/span><span data-contrast=\\\"auto\\\">&nbsp;unsere Werte Anerkennung, Integrit&auml;t, Zusammenhalt und Engagement und&nbsp;<\/span><span data-contrast=\\\"auto\\\">m&ouml;chtest<\/span><span data-contrast=\\\"auto\\\">&nbsp;gemeinsam mit uns den &bdquo;Wow-Effekt&ldquo; schaffen? Entscheidend ist weniger&nbsp;<\/span><span data-contrast=\\\"auto\\\">dein<\/span><span data-contrast=\\\"auto\\\">&nbsp;beruflicher Hintergrund als vielmehr&nbsp;<\/span><span data-contrast=\\\"auto\\\">deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Motivation und Pers&ouml;nlichkeit,&nbsp;<\/span><span data-contrast=\\\"auto\\\">die&nbsp;dich<\/span><span data-contrast=\\\"auto\\\">&nbsp;zu einem wertvollen Teil unserer offenen Community machen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><em><span data-contrast=\\\"auto\\\">Bitte&nbsp;<\/span><\/em><em><span data-contrast=\\\"auto\\\">beachte:<\/span><\/em><em><span data-contrast=\\\"auto\\\">&nbsp;Nicht-EU-B&uuml;rger ben&ouml;tigen eine g&uuml;ltige Arbeitserlaubnis f&uuml;r Griechenland.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\"><strong>Concentrix Griechenland<\/strong> ist ein Arbeitgeber der Chancengleichheit.<\/span>&nbsp;<br \/><span data-contrast=\\\"auto\\\">Vielfalt wird als zentrale St&auml;rke betrachtet &ndash; unabh&auml;ngig von Geschlecht, Alter, Religion, ethnischer Herkunft oder anderen gesetzlich gesch&uuml;tzten Merkmalen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"GR-300\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-24T11:21:31.048+03:00\",\"created_at\":\"2026-01-28T14:10:29.928+02:00\",\"latitude\":\"39.074208\",\"longitude\":\"21.824312\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDA?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"retail\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"245\",\"campaign_id\":\"299\",\"campaign_title\":\"German | Customer Service | Athens | Client Banking Specialist (German Ad)\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Client Banking Specialist (m\/w\/d)\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Stellenbeschreibung&nbsp;<\/strong><\/p>\\n<p><span data-contrast=\\\"auto\\\">Wir suchen einen <strong>Client Banking Specialist (m\/f\/d)<\/strong> zur professionellen Betreuung von Kunden im Finanzdienstleistungssektor.&nbsp;<\/span><span data-contrast=\\\"auto\\\">Werde<\/span><span data-contrast=\\\"auto\\\">&nbsp;Teil unseres <strong>#GameChangers-Teams in Athen <\/strong>und&nbsp;<\/span><span data-contrast=\\\"auto\\\">bringe<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><span data-contrast=\\\"auto\\\">deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Kommunikationsst&auml;rke ein.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong>Warum&nbsp;du&nbsp;bei uns arbeiten&nbsp;solltest&nbsp;<\/strong><\/p>\\n<p><span data-contrast=\\\"auto\\\">Bist&nbsp;du<\/span><span data-contrast=\\\"auto\\\">&nbsp;begeistert davon, au&szlig;ergew&ouml;hnliche Kundenerlebnisse zu schaffen und Kunden dabei zu unterst&uuml;tzen, ihre finanziellen Ziele zu erreichen? Dann&nbsp;<\/span><span data-contrast=\\\"auto\\\">werde Teil<\/span><span data-contrast=\\\"auto\\\">&nbsp;unseres offenen, multikulturellen #GameChangers-Teams bei Concentrix Griechenland und&nbsp;<\/span><span data-contrast=\\\"auto\\\">setze<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><span data-contrast=\\\"auto\\\">deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Deutschkenntnisse in einem internationalen Umfeld ein.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Kein Tag ist wie der andere &ndash;&nbsp;<\/span><span data-contrast=\\\"auto\\\">du schaffst<\/span><span data-contrast=\\\"auto\\\">&nbsp;wertvolle und nachhaltige Erlebnisse f&uuml;r eine Vielzahl von Kunden und einige der weltweit bekanntesten Marken.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong>Deine&nbsp;Aufgaben:&nbsp;<\/strong><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Betreuung von Kundenanfragen per Telefon, Chat und E-Mail zu Bankprodukten und -dienstleistungen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Unterst&uuml;tzung bei t&auml;glichen Bankgesch&auml;ften (Konten, Karten, Zahlungen, Online-Banking)<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Bereitstellung von korrekten, sicheren und regelkonformen Informationen gem&auml;&szlig; bankrechtlicher Vorgaben<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Sicherstellung einer hochwertigen Customer Experience und Aufbau vertrauensvoller Kundenbeziehungen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Erreichung von Service- und Produktivit&auml;tszielen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Dokumentation von Kundenkontakten und Pflege korrekter Kundendaten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Strikte Einhaltung von Datenschutz- und Vertraulichkeitsrichtlinien im Umgang mit sensiblen Finanzinformationen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong>Dein&nbsp;Profil:&nbsp;<\/strong><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Flie&szlig;ende Deutschkenntnisse<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Gute Englischkenntnisse<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Erfahrung im Kundenservice oder als Client Service Representative<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Starke Kundenorientierung und Verst&auml;ndnis f&uuml;r unterschiedliches Kundenverhalten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Klare, professionelle Kommunikationsweise sowie Probleml&ouml;sungs- und aktives Zuh&ouml;ren-F&auml;higkeiten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Sehr gute schriftliche Kommunikationsf&auml;higkeiten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">F&auml;higkeit zu Multitasking, Priorisierung und Arbeiten in einem dynamischen, zielorientierten Umfeld<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Ausgepr&auml;gtes Verantwortungsbewusstsein und Stolz auf die eigene Leistung und deren Beitrag zum Unternehmenserfolg<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong>Was wir bieten:&nbsp;<\/strong><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Umfassende Relocation-Unterst&uuml;tzung (Fl&uuml;ge, Unterkunft &amp; Transport)<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Unbefristeter Arbeitsvertrag<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attraktives Verg&uuml;tungspaket (14 Geh&auml;lter pro Jahr)<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">10 % monatlicher Leistungsbonus<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">T&auml;gliche Verpflegungspauschale &uuml;ber die Up Hellas Mastercard<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Private Krankenversicherung inkl. Zahnzusatzversicherung<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Internationale Karrierechancen &uuml;ber das Concentrix International Mobility Program<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Mitarbeiterevents<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Kostenloses Fitnessstudio, Wellbeing-Aktivit&auml;ten und ein Dachkino mit Blick auf die Akropolis<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Gemeinsame Mittagspausen in unserem neuen Restaurant<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">Du teilst<\/span><span data-contrast=\\\"auto\\\">&nbsp;unsere Werte Anerkennung, Integrit&auml;t, Zusammenhalt und Engagement und&nbsp;<\/span><span data-contrast=\\\"auto\\\">m&ouml;chtest<\/span><span data-contrast=\\\"auto\\\">&nbsp;gemeinsam mit uns den &bdquo;Wow-Effekt&ldquo; schaffen? Entscheidend ist weniger&nbsp;<\/span><span data-contrast=\\\"auto\\\">dein<\/span><span data-contrast=\\\"auto\\\">&nbsp;Werdegang als vielmehr&nbsp;<\/span><span data-contrast=\\\"auto\\\">deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Motivation und Pers&ouml;nlichkeit, die&nbsp;<\/span><span data-contrast=\\\"auto\\\">dich<\/span><span data-contrast=\\\"auto\\\">&nbsp;zu einem wertvollen Teil unserer offenen Community machen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><em><span data-contrast=\\\"auto\\\">Bitte&nbsp;<\/span><\/em><em><span data-contrast=\\\"auto\\\">beachte<\/span><\/em><em><span data-contrast=\\\"auto\\\">: Nicht-EU-B&uuml;rger ben&ouml;tigen eine g&uuml;ltige Arbeitserlaubnis f&uuml;r Griechenland.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong>Concentrix Griechenland <\/strong>ist ein Arbeitgeber der Chancengleichheit.&nbsp;<br \/><span data-contrast=\\\"auto\\\">Vielfalt wird als zentrale St&auml;rke betrachtet &ndash; unabh&auml;ngig von Geschlecht, Alter, Religion, ethnischer Herkunft oder anderen gesetzlich gesch&uuml;tzten Merkmalen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"GR-299\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T02:59:04.320+03:00\",\"created_at\":\"2026-01-28T13:32:48.961+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"246\",\"campaign_id\":\"298\",\"campaign_title\":\"German | Customer Service |  Athens | Outbound Sales And Service Specialist (German Ad)\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Outbound Sales And Service Specialist (m\/w\/d)\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong><span data-contrast=\\\"auto\\\">Stellenbeschreibung<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Wir suchen einen&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Outbound Sales &amp; Service Specialist (m\/w\/d)<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;zur professionellen Betreuung von Kunden im&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Finanzdienstleistungssektor<\/span><\/strong><span data-contrast=\\\"auto\\\">. Werde<\/span><span data-contrast=\\\"auto\\\">&nbsp;Teil unseres&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">#GameChangers-Teams in Athen<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;und&nbsp;<\/span><span data-contrast=\\\"auto\\\">bringe&nbsp;deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Kommunikationsst&auml;rke zum Einsatz.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Warum&nbsp;<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">du&nbsp;bei uns arbeiten solltest<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Bist du<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><span data-contrast=\\\"auto\\\">begeistert<\/span><span data-contrast=\\\"auto\\\">&nbsp;davon,&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">au&szlig;ergew&ouml;hnliche Kundenerlebnisse<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;zu schaffen und Kunden bei der Verwaltung ihrer Konten, Zahlungen und finanziellen Anliegen zu unterst&uuml;tzen? Dann&nbsp;<\/span><span data-contrast=\\\"auto\\\">werde Teil<\/span><span data-contrast=\\\"auto\\\">&nbsp;unseres&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">dynamischen, multikulturellen #GameChangers-Teams bei Concentrix Griechenland<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;und&nbsp;<\/span><span data-contrast=\\\"auto\\\">nutze<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><span data-contrast=\\\"auto\\\">deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Deutschkenntnisse<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;in einem schnelllebigen, internationalen Umfeld.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Kein Tag ist wie der andere:&nbsp;<\/span><span data-contrast=\\\"auto\\\">Du schaffst<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">wertvolle und nachhaltige Kundenerlebnisse<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;f&uuml;r eine Vielzahl von Kunden und einige der weltweit bekanntesten Marken.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Deine<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">&nbsp;Aufgaben:<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Bearbeitung von&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Inbound- und Outbound-Anrufen<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;mit bestehenden Kunden und Leads im Rahmen von Vertriebs- und Servicekampagnen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Beratung zu&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">geeigneten Produkt-Upgrades<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;und finanziellen L&ouml;sungen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Durchf&uuml;hrung von Anrufen unter&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Einhaltung aller Compliance- und Kommunikationsrichtlinien<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Umsetzung von&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Produkt-Upgrades<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;und Begleitung der Kunden im Entscheidungsprozess<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Kontaktaufnahme mit Interessenten zur&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Vervollst&auml;ndigung offener Antragsschritte<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;und zur Einholung einer verbindlichen Zusage<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Unterst&uuml;tzung weiterer&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Vertriebs- und Telemarketing-Aktivit&auml;ten<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;nach Bedarf<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Erreichung individueller und teambezogener&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Leistungsziele<\/span><\/strong><span data-contrast=\\\"auto\\\">, einschlie&szlig;lich Call-Quoten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Pflege und Dokumentation von&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Kundeninteraktionen<\/span><\/strong><span data-contrast=\\\"auto\\\">, Bearbeitung von Konten und Ablage von Unterlagen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Konsequente Einhaltung aller&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">internen Prozesse, Richtlinien und Vorgaben<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Dein<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">&nbsp;Profil:<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Flie&szlig;ende Deutschkenntnisse<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Erfahrung im&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Kundenservice<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;oder als Client Service Representative<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Starke Kundenorientierung und Verst&auml;ndnis f&uuml;r unterschiedliches Kundenverhalten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Klare, professionelle Kommunikationsweise sowie&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Probleml&ouml;sungs- und aktives Zuh&ouml;ren-F&auml;higkeiten<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Sehr gute&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">schriftliche Kommunikationsf&auml;higkeiten<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">F&auml;higkeit zu&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Multitasking<\/span><\/strong><span data-contrast=\\\"auto\\\">, Priorisierung und Arbeiten in einem leistungs- und zielorientierten Umfeld<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Hohes Verantwortungsbewusstsein und Stolz auf die eigene Leistung und deren Beitrag zum Unternehmenserfolg<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Was wir bieten:<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Vollst&auml;ndige Relocation-Unterst&uuml;tzung<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;(Fl&uuml;ge, Unterkunft &amp; Transport)<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Unbefristeter Arbeitsvertrag<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attraktives Verg&uuml;tungspaket (<\/span><strong><span data-contrast=\\\"auto\\\">14 Geh&auml;lter pro Jahr<\/span><\/strong><span data-contrast=\\\"auto\\\">)<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">10 % monatlicher Leistungsbonus<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">T&auml;gliche Verpflegungspauschale &uuml;ber die&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Up Hellas Mastercard<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Private Krankenversicherung + Zahnzusatzversicherung<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Internationale&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Karrierem&ouml;glichkeiten<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;&uuml;ber das Concentrix International Mobility Program<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Mitarbeiterevents<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Kostenloses Fitnessstudio, Well-Being-Aktivit&auml;ten und&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Dachkino mit Blick auf die Akropolis<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Gemeinsame Mittagspausen in unserem&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">neuen Restaurant<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">Du&nbsp;teilst<\/span><span data-contrast=\\\"auto\\\">&nbsp;unsere Werte&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Anerkennung, Integrit&auml;t, Zusammenhalt und Engagement<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;und&nbsp;<\/span><span data-contrast=\\\"auto\\\">m&ouml;chtest<\/span><span data-contrast=\\\"auto\\\">&nbsp;gemeinsam mit uns den &bdquo;Wow-Effekt&ldquo; schaffen? Entscheidend ist weniger&nbsp;<\/span><span data-contrast=\\\"auto\\\">dein<\/span><span data-contrast=\\\"auto\\\">&nbsp;Lebenslauf als vielmehr&nbsp;<\/span><span data-contrast=\\\"auto\\\">deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Motivation und Pers&ouml;nlichkeit<\/span><\/strong><span data-contrast=\\\"auto\\\">, die&nbsp;<\/span><span data-contrast=\\\"auto\\\">dich<\/span><span data-contrast=\\\"auto\\\">&nbsp;zu einem wertvollen Teil unserer offenen Community machen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><em><span data-contrast=\\\"auto\\\">Bitte&nbsp;<\/span><\/em><em><span data-contrast=\\\"auto\\\">beachte:<\/span><\/em><em><span data-contrast=\\\"auto\\\">&nbsp;Nicht-EU-B&uuml;rger ben&ouml;tigen eine g&uuml;ltige Arbeitserlaubnis f&uuml;r Griechenland.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Concentrix Griechenland<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;ist ein Arbeitgeber der Chancengleichheit.<\/span>&nbsp;<br \/><span data-contrast=\\\"auto\\\">Vielfalt wird als zentrale St&auml;rke betrachtet &ndash; unabh&auml;ngig von Geschlecht, Alter, Religion, ethnischer Herkunft oder anderen gesetzlich gesch&uuml;tzten Merkmalen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"GR-298\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-24T11:21:00.814+03:00\",\"created_at\":\"2026-01-28T13:10:04.545+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTg?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"171\",\"campaign_id\":\"584\",\"campaign_title\":\"VF \/Portuguese\/WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"E-Commerce Advisor with Portuguese for Timberland, Vans, The North Face, Eastpack, Kipling, Napapijri\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"\",\"region\":\"Remote\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">It's fun to work in a company where people truly BELIEVE in what they are doing!<\/p>\\n<p><em><strong>We're committed to bringing passion and customer focus to the business.<\/strong><\/em><\/p>\\n<p>Concentrix Bulgaria is now looking for a number of dynamic and self-motivated Customer Advisors to join our exciting new project!<\/p>\\n<p>VF is the global company behind some of the world&rsquo;s leading lifestyle brands including household names such as, Timberland, The North Face, Napapijri, Lee, Wrangler, Vans Eastpak and Kipling. Our aim is to consistently deliver world class customer service and we never lose sight of our goal - our customers are the focus of everything we do here! From email to phone in a multitude of languages, we&rsquo;re on hand to offer care to all our customers to make sure they have a fun and enjoyable shopping experience with us. We&rsquo;re an energetic, innovative and forward thinking team who are always looking for new ideas to delight and wow our customers.&nbsp;<\/p>\\n<p><strong>The Customer Advisor is required to:<\/strong><\/p>\\n<ul>\\n<li>Be proficient (verbal &amp; written) in Portuguese and English<\/li>\\n<li>Be able to represent our client&rsquo;s brands and deliver outstanding customer service with clarity, passion and enthusiasm<\/li>\\n<li>Be flexible to meet the changing needs and varying deadlines of our business<\/li>\\n<li>Be able to work to customer service measures, metrics and KPIs within a service targeted environment.<\/li>\\n<li>Hold a High-school or University degree<\/li>\\n<li>Possess excellent computer literacy<\/li>\\n<li>Have previous experience in a customer service environment, preferably telephone based.<\/li>\\n<\/ul>\\n<p><strong>Main responsibilities:&nbsp;<\/strong><\/p>\\n<ul>\\n<li>Communicating with customers by telephone, email and online to provide outstanding service<\/li>\\n<li>Building a rapport with customers to help them with enquiries including; order taking, product information, tracking deliveries, returns, sizing and quality queries<\/li>\\n<li>Discussing new products and managing multiple tasks to promptly resolve customer queries<\/li>\\n<li>Identifying ways to improve processes in order to improve sales, brand loyalty and the customer service and experience<\/li>\\n<li>Updating our systems with information and helping marketing, retail and other teams to further improve customer service and satisfaction.<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>Full-time role&nbsp;<\/li>\\n<li>Competitive salary with monthly performance-based bonuses<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Continuous training and upskilling programs through Concentrix University<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p><strong>That's just the beginning. Send us your CV now to open the door to the new career opportunities ahead of you!<\/strong><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"BG-584\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T14:20:48.055+03:00\",\"created_at\":\"2026-01-28T12:02:16.330+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODQ?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1265\",\"campaign_id\":\"13801\",\"campaign_title\":\"Team Leader, Operations R1700389\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Team Leader (Italian Speaker)\",\"street\":\"GRC Athens - Ilia Iliou 51\",\"address\":\"GRC Athens - Ilia Iliou 51\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. 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Cra. 15 #77-50\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"},{\"id\":\"102600297\",\"wid\":\"da7d7d2449a21010318c33f0a6d00001\",\"descriptor\":\"Andres Felipe Casta\u00f1eda Ramirez (102600297)\"},{\"id\":\"102629520\",\"wid\":\"c5682ed6077b10155e74be38f3540000\",\"descriptor\":\"Julie Pabon Jaimes (102629520)\"},{\"id\":\"102630138\",\"wid\":\"c5682ed6077b10155e761e1402a00005\",\"descriptor\":\"Jose Amaya Urquijo (102630138)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"},{\"id\":\"102600272\",\"wid\":\"da7d7d2449a21010318d883ac2c00002\",\"descriptor\":\"Kelly Sanchez (102600272)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"103262281\",\"wid\":\"960489194f421001ac6f0fee35970000\",\"descriptor\":\"Karen Saray Pi\u00f1a Aroca (103262281)\"},{\"id\":\"103215815\",\"wid\":\"7ed28d00d73c102de3bd6d7c79fe0000\",\"descriptor\":\"Fernando Garc\u00eda Noriega (103215815)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"101713375\",\"wid\":\"071cd8932095015cacfc54a3d6392b32\",\"descriptor\":\"Miguel Angel Forero Beltran (101713375)\"},{\"id\":\"102600290\",\"wid\":\"da7d7d2449a21010318c8161f2bb0002\",\"descriptor\":\"Paola Alvarez Angulo (102600290)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3241\",\"descriptor\":\"Specialist, Sales Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-358212\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Sales-support--Bilingual_R1696906\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Sales-support--Bilingual_R1696906\/apply\",\"job_requisition_id\":\"R1696906\"}],\"organizations\":[{\"wid\":\"501ef84aa5241019ad33b95b715e0000\",\"descriptor\":\"W0ZYPK Microsoft Sales Operation Support\",\"reference_id\":\"W0ZYPK\",\"custom_reference_id\":\"W0ZYPK\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"},{\"wid\":\"b943a457b15c10057aeb64a0b00e0000\",\"descriptor\":\"9843 - Microsoft - S00013823\",\"reference_id\":\"S00013823\",\"custom_reference_id\":\"S00013823\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"andres.ospina@concentrix.com\"},\"first_name\":\"Mateo Diaz Ospina (102583374)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1696906\",\"wid\":\"6d3088fdda4d100bd6ca2961e8290000\",\"descriptor\":\"Specialist, Sales support- Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>Experience in written and verbal communication with internal and external partners<\/li><li>Experience in administrative tasks, organization of work materials, prioritization, and meeting quotas<\/li><li>Demonstrated ability critically think and address moderate customer and client issues<\/li><li>Demonstrated ability to focus on customer needs and communicate with higher level staff<\/li><li>Demonstrated ability to follow scripts and\/or processes according to contractual agreements<\/li><li>Demonstrated ability to follow scripts and\/or processes according to contractual agreements<\/li><li>Aptitude to learn new technology and data<\/li><li>Prior experience working with MS programs<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1267\",\"campaign_id\":\"13788\",\"campaign_title\":\"Team Leader, Operations R1696819\",\"campaign_type\":\"job_application\",\"job_title\":\"Bilingual Team Leader (Onsite)\",\"street\":\"CAN Mississauga - 6725 Airport RD\",\"address\":\"CAN Mississauga - 6725 Airport RD\",\"city\":\"Mississauga\",\"state\":\"Ontario\",\"postal_code\":\"L4V 1V2\",\"region\":\"Canada\",\"country\":\"Canada\",\"short_description\":\"The Team Leader, Operations, is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. (Military veterans are encouraged to apply.)\",\"long_description\":\"<p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns &ldquo;<a href=\\\"https:\/\/www.concentrix.com\/about\/news\/press-release\/concentrix-ranked-among-25-worlds-best-workplaces-by-great-place-to-work-and-fortune-magazine\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\"><strong>World&rsquo;s Best Workplaces<\/strong><\/a>,&rdquo; &ldquo;<strong>Best Company Culture<\/strong>,&rdquo; and &ldquo;<strong>Best Companies for Career Growth<\/strong><u>&rdquo;<\/u> awards every year? Then a bilingual onsite Team Leader position at Concentrix is just the right place for you!<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a bilingual onsite Team Leader, you&rsquo;ll join an organically diverse team from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as &ldquo;game-changers.&rdquo; Together, we help the world&rsquo;s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we&rsquo;re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, technology, and continuing support you&rsquo;ll need to succeed. Plus, at Concentrix, there&rsquo;s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp; <\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a bilingual onsite Team Leader, you&rsquo;ll:<\/p>\\n<ul>\\n<li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li>\\n<li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly<\/li>\\n<li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li>\\n<li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;) and financial expectations<\/li>\\n<li>Communicate expectations to employees and provide timely updates<\/li>\\n<li>Provide subject matter expertise in handling escalated customer calls as needed<\/li>\\n<li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li>\\n<li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li>\\n<li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li>\\n<li>Deliver expert customer experiences&hellip;with a smile.<br \/>&nbsp;<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>YOUR QUALIFICATIONS<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our bilingual onsite Team Leader role include:<\/p>\\n<ul>\\n<li>Associate's degree in related field with two to four years of relevant experience preferred<\/li>\\n<li>Highly motivated individuals with skills to develop and coach team members to achieve performance expectations<\/li>\\n<li>Proficiency&nbsp;in fast-paced multi-tasking&nbsp;<\/li>\\n<li>Eagerness to learn&nbsp;new technologies&nbsp;<\/li>\\n<li>Work well under pressure and follow through on items to completion<\/li>\\n<li>Strong communication skills, both written and verbal<\/li>\\n<li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li>\\n<li>Ability to mentor, coach and provide direction to a team of employees<\/li>\\n<li>At least 1 year of leadership experience required, 2 years <strong><em>preferred<\/em><\/strong><\/li>\\n<li>Customer Service experience <em><strong>required<\/strong><\/em><\/li>\\n<li>Willingness to work a flexible schedule is <em><strong>required<\/strong><\/em><\/li>\\n<li>Experience in \\\"automotive\\\" business <em><strong>preferred<\/strong><\/em><\/li>\\n<li><strong><em>MUST <\/em><\/strong>be bilingual in French\/English<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>One of our company&rsquo;s Culture Beliefs says, &ldquo;We champion our people.&rdquo; That&rsquo;s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we&rsquo;ll invest in YOU to aid in your career path and in your personal development. In this role, you&rsquo;ll also be provided with:<\/p>\\n<ul>\\n<li>The base salary range for this position is $47,720.00-$51,048.00 CAD yearly, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/li>\\n<li>Daily Pay enrollment option to access pay \\\"early,\\\" when you want it<\/li>\\n<li>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, One Earth Champions, and more<\/li>\\n<li>Health and wellness programs with trained partners to help promote a healthy you<\/li>\\n<li>Mentorship programs that support your rewarding career journey<\/li>\\n<li>A modern, state-of-the-art office setting with advanced technologies and a great team<\/li>\\n<li>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/li>\\n<li>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, MyOneEarthPromise, and more<\/li>\\n<li>A range of other perks and benefits &nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><br \/>&nbsp;<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>The deadline to apply for this position is&nbsp;January 31st, 2026.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Physical and Mental Requirements:&nbsp;<br \/><\/strong><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Equal Opportunity Statement<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Reasonable Accommodation Statement<\/strong><\/p>\\n<p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Artificial Intelligence (AI)<\/strong><\/p>\\n<p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work Authorization<\/strong><\/p>\\n<p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <\/strong>Currently, this position may only be performed in the following provinces\/territories: <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>, and <a href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br \/><strong><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p>\",\"ats_external_id\":\"R1696819\",\"location\":\"Mississauga, Canada\",\"job_type\":\"full_time\",\"salary\":\"47720\",\"salary_type\":\"annually\",\"salary_currency\":\"CAD\",\"updated_at\":\"2026-02-09T21:56:42.611+08:00\",\"created_at\":\"2026-01-27T04:02:58.726+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc4OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Mississauga---6725-Airport-RD\/Bilingual-Team-Leader--Onsite-_R1696819\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01d1c3dfa476c10fd437\",\"descriptor\":\"Concentrix Technologies Services (Canada) ULC\",\"reference_id\":\"MCNCA\",\"organization_reference_id\":\"MCNCA\"},\"location\":{\"city\":\"Mississauga\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L4V 1V2\",\"primary_location\":{\"id\":\"CA-MIS-AIRPO-02\",\"wid\":\"740544c0a47f01260a15b68f1f112b66\",\"descriptor\":\"CAN Mississauga - 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Amman (Evergreen) (Open)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative Bilingual: Arabic\/English - Amman\",\"street\":\"JOR Amman - 1 Rafiq Al Hariri Ave, Edgo Building, Abdali Boulevard, Amman, Jordan\u00a0\",\"address\":\"JOR Amman - 1 Rafiq Al Hariri Ave, Edgo Building, Abdali Boulevard, Amman, Jordan\u00a0\",\"city\":\"Amman\",\"state\":\"\",\"postal_code\":\"11190\",\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Arabic & English speakers Customer Service Advisor\",\"long_description\":\"<p><span><span>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as our \u201cgame-changers&#34;. We&#39;re recognized with awards like &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<br \/>We\u2019re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<br \/>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/span><\/span><\/p><p><span><span><b>Career growth and personal development:<\/b><\/span><\/span><\/p><p><span><span>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/span><\/span><\/p><p><span><span>Plus, at Concentrix there\u2019s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/span><\/p><p><span><span><b>What you will do in this role:<\/b><\/span><\/span><\/p><p><span><span>In everything we do, we believe in doing right by and for people\u2014our clients, their customers, our people, our community, and our planet.<\/span><\/span><\/p><p><span><span>As a Customer Service Representative on our team, you will:<\/span><\/span><\/p><ul><li><span><span>Review customer requests and expectations and respond to them according to their needs and situations<\/span><\/span><\/li><li><span><span>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/span><\/span><\/li><li><span><span>Develop your tech skills and learn how to use software solutions that improve people\u2019s lives<\/span><\/span><\/li><li><span><span>Champion better brand experiences for our customers and clients<\/span><\/span><\/li><\/ul><p><span><span><b>Your qualifications:<\/b><\/span><\/span><br \/>\u00a0<\/p><p><span><span>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/span><\/p><p><span><span>Concentrix is a great match if you:<\/span><\/span><\/p><ul><li>Bachelor&#39;s degree or diploma in any related field<\/li><li><span><span>Are proficient or bilingual in Arabic and English \u00a0<\/span><\/span><\/li><li><span><span>Are proactive, self-motivated, and solution-oriented \u00a0<\/span><\/span><\/li><li><span><span>Can work rotating and weekend shifts<\/span><\/span><\/li><\/ul><p><span><span>It will be a plus if you:<\/span><\/span><\/p><ul><li><span><span>Have previous experience in Customer Service or Sales<\/span><\/span><\/li><li><span><span>Know how to work with helpdesk systems<\/span><\/span><\/li><\/ul><p><span><span>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we encourage you to apply anyway. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/span><\/span><\/p><p><span><span><b>What\u2019s in it for you:<\/b><\/span><\/span><\/p><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams, our customers, and YOU. And we&#39;ll invest in you to help you reimagine and grow your career.<\/span><\/span><\/p><p><span><span>\u00a0<\/span><\/span><\/p><p><span><span>In this role, we offer benefits that help support your unique lifestyle:<\/span><\/span><\/p><ul><li><span><span>Full-time indefinite contracts<\/span><\/span><\/li><li><span><span>Competitive salary and performance bonus opportunities<\/span><\/span><\/li><li><span><span>Central location in Amman<\/span><\/span><\/li><li><span><span>Full paid training on the company and the project you\u2019ll be working on<\/span><\/span><\/li><li><span><span>Career development programs, digital learning courses<\/span><\/span><\/li><\/ul><p><span><span><b>Reimagine the best version of you!<\/b><\/span><\/span><\/p><p><span><span>We&#39;re determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when people thrive, it has a powerful impact on them, their customers, and their clients\u2019 businesses.<\/span><\/span><\/p><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><\/p><p><span><span><b>Concentrix s an equal opportunity employer\u00a0<\/b><\/span><\/span><\/p><p><span><span><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Join our team of #GameChangers in Athens and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering exceptional customer experiences and helping clients manage their accounts, payments, and financial needs? Join our dynamic, multicultural team of #GameChangers at Concentrix Greece and put your German communication skills to work in a fast-paced, international environment.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>Handle inbound and outbound calls to existing customers and leads as part of sales and service campaigns<\/li>\\n<li>Advise customers on suitable product upgrades and financial solutions<\/li>\\n<li>Perform calls &nbsp;ensuring compliant communication.<\/li>\\n<li>Execute product upgrades and support customers through the decision process<\/li>\\n<li>Contact prospective customers to complete pending application steps and confirm commitment<\/li>\\n<li>Support additional sales or telemarketing activities as required<\/li>\\n<li>Meet personal and team performance targets including call handling quotas<\/li>\\n<li>Maintain records of customer interactions, process accounts, and file documents accurately<\/li>\\n<li>Follow communication procedures, guidelines, and internal policies consistently<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Fluent in&nbsp;<strong>German<\/strong><\/div>\\n<\/li>\\n<li>Proven customer support experience or experience as a client service representative<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Clear and professional communication skills, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Excellent written communication skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer,<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-297\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-24T11:23:47.604+03:00\",\"created_at\":\"2026-01-23T16:59:04.142+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTc?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"248\",\"campaign_id\":\"296\",\"campaign_title\":\"German | Customer Service | Athens | Customer Success Advisor\",\"campaign_type\":\"job_application\",\"job_title\":\"German speaking Customer Success Advisor \u2013 Cycling And E-Bike Products \",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>We are looking for a Customer Success Advisor&nbsp;to provide expert support to cycling enthusiasts and customers in our growing e-bike and bicycle business. Join our team of <strong data-start=\\\"264\\\" data-end=\\\"291\\\">#GameChangers<\/strong>&nbsp;and put your communication skills to work while helping riders choose the right products and complete their orders.<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>German<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Fluent in&nbsp;<strong>German<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>Sports enthusiast; active cycling is a plus<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer,<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-296\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-24T11:23:29.770+03:00\",\"created_at\":\"2026-01-23T16:38:36.933+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTY?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"249\",\"campaign_id\":\"295\",\"campaign_title\":\"German | Customer Service | Remote | Customer Care Consultant\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Customer Care Consultant (Fully Remote)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"11743\",\"region\":\"Greece\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>We are looking for a <strong>Customer Care Consultant<\/strong>&nbsp;to provide expert support to clients in a fast-paced e-commerce and tech environment. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about creating outstanding customer experiences and helping shoppers find the solutions they need? Join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in <strong>German<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>Handle incoming calls and chat interactions professionally and efficiently<\/li>\\n<li>Identify and assess customers&rsquo; needs to ensure high satisfaction levels<\/li>\\n<li>Build trust-based relationships through open, interactive communication<\/li>\\n<li>Provide accurate, complete, and timely information using the right tools and methods<\/li>\\n<li>Meet personal and team performance targets including call handling quotas<\/li>\\n<li>Maintain records of customer interactions, process accounts, and file documents accurately<\/li>\\n<li>Follow communication procedures, guidelines, and internal policies consistently<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Fluent in&nbsp;<strong>German<\/strong><\/div>\\n<\/li>\\n<li>Proven customer support experience or experience as a client service representative<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Clear and professional communication skills, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Excellent written communication skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>100% work from home (anywhere in Greece)<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer,<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-295\",\"location\":\"Remote, Greece\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-24T11:25:09.119+03:00\",\"created_at\":\"2026-01-23T16:26:07.940+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTU?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"250\",\"campaign_id\":\"294\",\"campaign_title\":\"German | Customer Service | Athens | Client Banking Specialist\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Client Banking Specialist\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>We are recruiting Client Banking Specialist to provide expert support to clients in the <strong data-start=\\\"233\\\" data-end=\\\"262\\\">financial services sector.<\/strong> Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experiences and helping clients achieve their financial goals? Join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>German<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>Handle customer interactions via phone, chat, and email related to banking products and services<\/li>\\n<li>Support clients with daily banking operations (accounts, cards, payments, online banking)<\/li>\\n<li>Provide accurate, secure, and compliant information in line with banking regulations<\/li>\\n<li>Deliver a high-quality customer experience and build trust-based client relationships<\/li>\\n<li>Meet service quality and productivity targets<\/li>\\n<li>Document interactions and maintain accurate customer records<\/li>\\n<li>Ensure strict confidentiality and data protection when handling financial information<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Fluent in&nbsp;<strong>German<\/strong><\/div>\\n<\/li>\\n<li>Intermediate English level<\/li>\\n<li>Proven customer support experience or experience as a client service representative<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Clear and professional communication skills, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Excellent written communication skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer,<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-294\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-24T11:23:01.418+03:00\",\"created_at\":\"2026-01-23T16:01:38.948+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1516\",\"campaign_id\":\"51\",\"campaign_title\":\"GTM - Customer Service Representative (Bilingual: German\/English) - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (German\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div data-olk-copy-source=\\\"MailCompose\\\"><strong>Job Description<\/strong><\/div>\\n<div>Essential Functions\/Core Responsibilities<\/div>\\n<div>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Maintain basic knowledge of client products and\/or services<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Offer additional products and\/or services<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Track, document and retrieve information in call tracking database&nbsp; &nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Candidate Profile<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Three to six months of relevant experience preferred<\/li>\\n<li>Proficient or bilingual in German and English &nbsp;<\/li>\\n<li>Strong computer navigation skills and PC Knowledge, Courteous with strong customer service orientation<\/li>\\n<li>Ability to effectively communicate, both written and verbally<\/li>\\n<li>Dependable with strong attention to detail<\/li>\\n<li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/li>\\n<li>Tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Ability to work as a team member, as well as independently<\/li>\\n<li>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/li>\\n<li>Ability to rotate shifts, as needed<\/li>\\n<li>Based on location and\/or program, additional experience\/skills may be required<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/div>\",\"ats_external_id\":\"JO-51\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-21T03:59:20.082+04:00\",\"created_at\":\"2026-01-22T23:39:41.056+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1517\",\"campaign_id\":\"50\",\"campaign_title\":\"GTM - Customer Service Representative (Bilingual: French\/English) - Amman \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (French\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div data-olk-copy-source=\\\"MailCompose\\\"><strong>Job Description<\/strong><\/div>\\n<div>Essential Functions\/Core Responsibilities<\/div>\\n<div>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Maintain basic knowledge of client products and\/or services<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Offer additional products and\/or services<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Track, document and retrieve information in call tracking database&nbsp; &nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Candidate Profile<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>0-2 years of relevant experience<\/li>\\n<li>Proficient or bilingual in French and English &nbsp;<\/li>\\n<li>Strong computer navigation skills and PC Knowledge, Courteous with strong customer service orientation<\/li>\\n<li>Ability to effectively communicate, both written and verbally<\/li>\\n<li>Dependable with strong attention to detail<\/li>\\n<li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/li>\\n<li>Tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Ability to work as a team member, as well as independently<\/li>\\n<li>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/li>\\n<li>Ability to rotate shifts, as needed<\/li>\\n<li>Based on location and\/or program, additional experience\/skills may be required<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/div>\",\"ats_external_id\":\"JO-50\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T03:59:27.014+04:00\",\"created_at\":\"2026-01-22T23:37:55.426+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MA?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1518\",\"campaign_id\":\"49\",\"campaign_title\":\"GTM - Content Moderator Advisor - Irbid\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator Advisor - Irbid\",\"street\":null,\"address\":null,\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":null,\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div data-olk-copy-source=\\\"MailCompose\\\"><strong>Job Description<\/strong><\/div>\\n<div><strong>The Job in Summary<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>The content moderator is mainly responsible to ensure that related content is placed in the right category and does not include any illegal items in alignment with the client&rsquo;s requirements and Concentrix business strategies.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What is Required from You?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>Evaluate online content in conjunction with relevant policies and procedures.<\/div>\\n<div>Process and review accounts that have been flagged for review due to having potentially sensitive content to ensure that there are no violations of policies.<\/div>\\n<div>Visually navigate and review images, videos, accounts, and text-based content through published policies, procedures, and regulatory requirements while dealing with highly sensitive and explicit content on daily basis.<\/div>\\n<div>Escalate violations of client policies using internal tools when needed.<\/div>\\n<div>Maintain a high level of quality in each case.<\/div>\\n<div>Achieve monthly KPI&rsquo;s including productivity as part of daily workflow.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What Is The Qualification You Should Have?<\/strong><\/div>\\n<ul>\\n<li>0-2 years of relevant experience preferably in customer service\/ call center.<\/li>\\n<li>Bachelor or Diploma degree in any related field.<\/li>\\n<li>Basic to Intermediate English language (B1).<\/li>\\n<li>Basic knowledge in Microsoft office packages.<\/li>\\n<li>Aware of customer service platforms and tools.<\/li>\\n<\/ul>\\n<div><strong>Our Working Condition?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>Work from Office<\/div>\\n<div>Shifts Based including Weekends and Public Holidays<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Why Concentrix?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>We keep investing in our culture with our people in mind through competitive with additional benefits depending on the role, Paid training and coaching and Discounts, Vouchers and Offers at our partners.<\/div>\\n<div>We are building an authentic workplace where everyone can develop themselves at their own pace.<\/div>\\n<div>We aim to empower our Game-Changers to do their best work in flexible environment.<\/div>\\n<div>We keep learning from each other to provide more value to our people.<\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>If you think you have what it takes to join our great team and help build our customer brand, hop on and Apply Now! \u2705<\/div>\",\"ats_external_id\":\"JO-49\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T03:59:26.999+04:00\",\"created_at\":\"2026-01-22T23:35:01.004+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1519\",\"campaign_id\":\"47\",\"campaign_title\":\"GTM - Customer Service Representative (Bilingual: Turkish\/English) - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Turkish\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div data-olk-copy-source=\\\"MailCompose\\\"><strong>Job Description<\/strong><\/div>\\n<div>Essential Functions\/Core Responsibilities<\/div>\\n<div>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Maintain basic knowledge of client products and\/or services<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Offer additional products and\/or services<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Track, document and retrieve information in call tracking database&nbsp; &nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Candidate Profile<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Three to six months of relevant experience preferred<\/li>\\n<li>Proficient or bilingual in Turkish and English &nbsp;<\/li>\\n<li>Strong computer navigation skills and PC Knowledge, Courteous with strong customer service orientation<\/li>\\n<li>Ability to effectively communicate, both written and verbally<\/li>\\n<li>Dependable with strong attention to detail<\/li>\\n<li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/li>\\n<li>Tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Ability to work as a team member, as well as independently<\/li>\\n<li>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/li>\\n<li>Ability to rotate shifts, as needed<\/li>\\n<li>Based on location and\/or program, additional experience\/skills may be required<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/div>\",\"ats_external_id\":\"JO-47\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T03:59:26.981+04:00\",\"created_at\":\"2026-01-22T23:13:39.064+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nw?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1520\",\"campaign_id\":\"46\",\"campaign_title\":\"GTM - Customer Service Representative Bilingual: Arabic\/English - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<p><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"JO-46\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T03:59:26.965+04:00\",\"created_at\":\"2026-01-22T23:07:50.274+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Ng?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1521\",\"campaign_id\":\"45\",\"campaign_title\":\"GTM Customer Service Representative (Bilingual: Arabic \/ English) - Irbid \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English)- Irbid\",\"street\":null,\"address\":null,\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":null,\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Irbid's Team today!\",\"long_description\":\"<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div><strong>Job Description<\/strong><\/div>\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div><strong>It will be a plus if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"JO-45\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T03:59:26.951+04:00\",\"created_at\":\"2026-01-22T22:56:27.759+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1269\",\"campaign_id\":\"13744\",\"campaign_title\":\"Associate, Facilities R1697508\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Facilities\",\"street\":\"PHL Quezon City - Giga Tower,10th,11th,19th Flr\",\"address\":\"PHL Quezon City - Giga Tower,10th,11th,19th Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":\" \",\"country\":\"Philippines\",\"short_description\":\"Licensed Electrical \/ Mechanical Engineer responsible in monitoring and ensuring that critical rooms\/data center rooms are operating in optimum conditions. Performs emergency maintenance\/repair. Has good level of understanding of electrical plans\/single-line diagram. Monitors compliance of preventive & corrective maintenance, as well as condition of equipment and other systems within the building. Monitors site utilities and provide control, analysis, and assist in forecast of consumption based on budget. Initiates meetings with different resource units, vendors, and stakeholders to ensure 100% uptime. Assist with major project renovations and coordination with building personnel and other departments. Ensures that site is compliant to all regulatory requirements from the LGU and other related government agencies.\",\"long_description\":null,\"ats_external_id\":\"R1697508\",\"location\":\"Quezon City\",\"job_type\":\"full_time\",\"salary\":\"19500.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-07-09T00:05:33.364+08:00\",\"created_at\":\"2026-01-22T18:02:20.398+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Giga-Tower10th11th18th19th-Flr\/Associate--Facilities_R1697508\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-GIGAT-01\",\"wid\":\"eeb3325b73e5018f5c822a84a7235f03\",\"descriptor\":\"PHL Quezon City - Giga Tower,10th,11th,19th Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"lyra.lomocso@concentrix.com\"},\"first_name\":\"Lomocso, Lyra Melissa\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"101518664\",\"wid\":\"7e978fab56340138f5378e43ce48909a\",\"descriptor\":\"Lyra Melissa Lomocso (101518664)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1087\",\"descriptor\":\"Associate, Facilities\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-378672\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Giga-Tower10th11th18th19th-Flr\/Associate--Facilities_R1697508\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Giga-Tower10th11th18th19th-Flr\/Associate--Facilities_R1697508\/apply\",\"job_requisition_id\":\"R1697508\"}],\"organizations\":[{\"wid\":\"f9af6d7260980198e733e61f3c0640c2\",\"descriptor\":\"(SITE) ADMINISTRATION \/ FACILITIES\",\"reference_id\":\"ADMINFACILITIES\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jamesclarence.daet@concentrix.com\"},\"first_name\":\"James Clarence Daet (508743)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1697508\",\"wid\":\"56de5abe1f42100c4dae56a552b30000\",\"descriptor\":\"Associate, Facilities\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"477\",\"campaign_id\":\"4331\",\"campaign_title\":\"GTM - THY - D\u0130YARBAKIR\",\"campaign_type\":\"job_application\",\"job_title\":\"\u00c7a\u011fr\u0131 Merkezi M\u00fc\u015fteri Dan\u0131\u015fman\u0131 - Havac\u0131l\u0131k\",\"street\":null,\"address\":null,\"city\":\"Diyarbak\u0131r\",\"state\":\"Diyarbak\u0131r\",\"postal_code\":null,\"region\":\"D\u0130YARBAKIR\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<div class=\\\"job-detail-qualifications\\\" data-test=\\\"qualifications-and-job-description\\\" data-v-145e3d90=\\\"\\\">\\n<h4>Concentrix Hakk\u0131nda,<\/h4>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<h4>\u0130\u015e TANIMI<\/h4>\\n<p>Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<h4>GENEL N\u0130TEL\u0130KLER;<\/h4>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>Havac\u0131l\u0131k sekt&ouml;r&uuml;nde deneyimli,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<\/div>\\n<div class=\\\"aligment-container my-3\\\" data-v-55254e6a=\\\"\\\" data-v-145e3d90=\\\"\\\"><header data-v-55254e6a=\\\"\\\">\\n<h4>Aday Kriterleri<\/h4>\\n<\/header>\\n<section data-v-55254e6a=\\\"\\\">\\n<div class=\\\"alignment-list\\\" data-v-55254e6a=\\\"\\\">\\n<div class=\\\"alignment-title\\\" data-v-55254e6a=\\\"\\\"><span class=\\\"bullet\\\" data-v-55254e6a=\\\"\\\">&bull;<\/span> Tecr&uuml;be : Tecr&uuml;beli \/ Tecr&uuml;besiz<\/div>\\n<div class=\\\"alignment-title\\\" data-v-55254e6a=\\\"\\\"><span class=\\\"bullet\\\" data-v-55254e6a=\\\"\\\">&bull;<\/span> E\u011fitim Seviyesi :Lise(Mezun), &Ouml;n Lisans(&Ouml;\u011frenci), &Ouml;n Lisans(Mezun), &Uuml;niversite(&Ouml;\u011frenci), &Uuml;niversite(Mezun), Y&uuml;ksek Lisans(&Ouml;\u011frenci), Y&uuml;ksek Lisans(Mezun), Doktora(&Ouml;\u011frenci), Doktora(Mezun)<\/div>\\n<div class=\\\"alignment-title\\\" data-v-55254e6a=\\\"\\\"><span class=\\\"bullet\\\" data-v-55254e6a=\\\"\\\">&bull;<\/span> Askerlik Durumu : Yap\u0131ld\u0131, Muaf, Tecilli<\/div>\\n<\/div>\\n<\/section>\\n<\/div>\\n<p><span data-teams=\\\"true\\\">Lokasyon: Diyarbak\u0131r<\/span><\/p>\",\"ats_external_id\":\"TR-4331\",\"location\":\"Diyarbak\u0131r, D\u0130YARBAKIR\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-22T02:59:16.512+03:00\",\"created_at\":\"2026-01-22T11:49:54.331+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzMx?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzMx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1270\",\"campaign_id\":\"13737\",\"campaign_title\":\"Sr. Specialist, Customer Acquisition R1696893\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Specialist, Customer Acquisition - Trilingual\",\"street\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\",\"address\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"80010-010\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"The Senior Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"\",\"long_description\":\"<div><p><b><span>Experience the power of a game-changing career<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Are you looking for<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next?<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>looking to grow and be inspired, as a<span>\u00a0<\/span><\/span><span>Team<span>\u00a0<\/span><\/span><span>Manager<\/span><\/span><b><span><span>\u00a0<\/span>in Malaga (hybrid)<\/span><\/b><span><span>, you will be part of our team of<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>who a<\/span><span>8<\/span><span>re powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Career growth and personal development<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>cutting-edge<\/span><span><span>\u00a0<\/span>technologies, and the continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed. At Concentrix,<span>\u00a0<\/span><\/span><span>there\u2019s<\/span><span><span>\u00a0<\/span>a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career<span>\u00a0<\/span><\/span><span>you\u2019ve<\/span><span><span>\u00a0<\/span>always envisioned.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span>What you will do in this role<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>As a<span>\u00a0<\/span><\/span><span>Team<\/span><\/span><b><span><span>\u00a0<\/span>Manager<\/span><\/b><span><span><span>\u00a0<\/span>in our team, you will:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>- Build, motivate and mentor a high-functioning inside sales team to lead and drive sales conversations<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Lead and coach team members through strong call coaching of their customer sales calls<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Lead team to meet and exceed team targets<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Document coaching outcome and agreed next action<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Accurately assess risk and identify exceptional performance plans<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Drive operational excellence of key center metrics including response rates, conversions, pipeline, velocity and accuracy<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have meaningful career development discussions and ensure all employees have a development plan in place focused on building capability for current and future roles<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Assess team capability &amp; build talent pipelines where needed<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Spend time learning your team\u2019s capabilities &amp; actively build talent pipelines<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Be able to design and set productivity and sales targets\/quota in line with market trends<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span>Your qualifications\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span>Concentrix is a great match if you:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>- Are native or proficient in English &#43; any of the Nordics languages <\/span><\/span><br \/><span><span>- 5&#43; years of sales or business development experience<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- 3&#43; years of team management experience<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Bachelor&#39;s Degree or Associate\u2019s degree required<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Strong interpersonal skills, excellent written and verbal communications skills<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Superior leadership skills with the ability to enable high performers to deliver and motivate under-performers to improve<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Work well in a diverse team and enjoy a dynamic and changing environment<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Achievement and success-driven personality<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- 4&#43; years of experience using a CRM tool (Dynamics,<span>\u00a0<\/span><\/span><span>SalesForce<\/span><span><span>\u00a0<\/span>or other) is required<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>If you feel you don\u2019t check every box, we still encourage you to apply.<span>\u00a0<\/span><\/span><span>We&#39;ll<\/span><span><span>\u00a0<\/span>do our best to match you with the right job, whether<span>\u00a0<\/span><\/span><span>it\u2019s<\/span><span><span>\u00a0<\/span>this or another role.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>In this role, we offer benefits that help you support your unique lifestyle:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full-time contract, 39 hours\/week: Monday - Friday from 09:00 to 18:00<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salary: <\/span><b> <\/b>36.000 euros gross\/year &#43; up to 10.000 euros gross\/year in bonus &#43; Medical Insurance &#43; Ticket Restaurant<\/span><br \/><span><span>- Friends hunting (referral) bonus<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- A modern centrally placed office in Benalmadena, right next to the beach area<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Fully paid training about the company and the project you will be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development program and specialized courses<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>\u00a0<\/span><\/span><br \/><span><span>\u00a0<\/span><\/span><br \/><b><span>Experience the best version of you!<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Concentrix is an equal opportunity employer\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span> <b><span>R1687940\u00a0<\/span><\/b><\/p><\/div>\",\"ats_external_id\":\"R1687940\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"3000\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-02-07T04:29:47.735+08:00\",\"created_at\":\"2026-01-21T22:01:55.168+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzczMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Manager--English---Nordic-Language-speaking----Hybrid_R1687940\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Danish\"],\"recruiter\":{\"email\":{\"address\":\"nelia.serena@concentrix.com\"},\"first_name\":\"Carrasco Serena, Nelia\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102542078\",\"wid\":\"da7d7d2449a21010333141f280580003\",\"descriptor\":\"Nelia Carrasco Serena (102542078)\"},{\"id\":\"102542271\",\"wid\":\"da7d7d2449a21010332ff4c6c2310005\",\"descriptor\":\"Ana Isabel Leon Casas (102542271)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3100\",\"descriptor\":\"Manager I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-357626\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Manager--English---Nordic-Language-speaking----Hybrid_R1687940\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Sales-Manager--English---Nordic-Language-speaking----Hybrid_R1687940\/apply\",\"job_requisition_id\":\"R1687940\"}],\"organizations\":[{\"wid\":\"46898e6d775c10016d1c75e3f5060000\",\"descriptor\":\"W0ZXXD MICROSOFT P_VDS AGP PRD\",\"reference_id\":\"W0ZXXD\",\"custom_reference_id\":\"W0ZXXD\",\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801c63800c3223c06f8c3\",\"descriptor\":\"COGS (SITE) Operations Manager Direct\",\"reference_id\":\"OPERATSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marta.cutillas@concentrix.com\"},\"first_name\":\"Marta Cutillas Gallego (103148842)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1687940\",\"wid\":\"a954650b249d10014edfdef67b110000\",\"descriptor\":\"Sales Manager (English + Nordic Language speaking) - Hybrid - Cloud Solutions MV02\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"66\",\"campaign_id\":\"35\",\"campaign_title\":\"Enterprise\",\"campaign_type\":\"job_application\",\"job_title\":\"Mobility Customer Support Advisor (Kingston- Fulltime)\",\"street\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"address\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"city\":\"Kingston\",\"state\":\"St. Andrew Parish\",\"postal_code\":\"001-806-505\",\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"The Customer Service Agent position interfaces with customers via inbound calls. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><strong><u>Job Type:<\/u><\/strong><strong>&nbsp;&nbsp;Full-Time<\/strong>&nbsp;<\/p>\\n<p><strong><u>Location<\/u><\/strong><strong>:<\/strong>&nbsp;<strong>Kingston<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU?<\/strong><\/p>\\n<ul>\\n<li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with&nbsp;<\/li>\\n<li>Endless career opportunities and clear paths for career development&nbsp;<\/li>\\n<li>A competitive salary&nbsp;<\/li>\\n<li>Inclusive perks and benefits&nbsp;<\/li>\\n<li>Opportunity for monthly performance incentives&nbsp;<\/li>\\n<li>Monthly engagement activities<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WANT MATTERS TO US<\/strong><\/p>\\n<p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people&rsquo;s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p>\\n<p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.&nbsp;We are looking for customer service experts<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT WOULD YOU BRING TO OUR TEAM?<\/strong><\/p>\\n<p>Your passion for doing good for other people will help you bond with your customers and your team.&nbsp;You will actively listen and troubleshoot to provide a great customer experience. Your&nbsp;attention to detail, ability to think outside the box, excellent communication, and passion&nbsp;will help you excel in this role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>TO BECOME A PART OF OUR TEAM:<\/strong><\/p>\\n<p>No BPO experience required, but is a plus<\/p>\\n<p>At least 3 CXC subjects to include English Language and Mathematics<\/p>\\n<p>Ability to work any 8 hours shift within 24 hours and on weekends<\/p>\\n<p>A clean criminal background<\/p>\\n<p>Courteous with strong customer service orientation<\/p>\\n<p>Strong computer navigation skills and PC Knowledge<\/p>\\n<p>Ability to effectively communicate, both written and verbally<\/p>\\n<p>Dependable with strong attention to detail<\/p>\\n<p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<p>Ability to work as a team member, as well as independently<\/p>\\n<p>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CALL US HOME:<\/strong><\/p>\\n<p>If you find yourself smiling right now and this feels like the perfect next step in your&nbsp;career, we want to hear from you! Apply today and find out why 290,000+ people around the globe choose to call Concentrix home.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world&rsquo;s best brands and their customers. We&rsquo;re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p>\\n<p>&nbsp;<\/p>\\n<p>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Learn more:<\/strong><\/p>\\n<p><strong>Concentrix<\/strong>\u202fon Facebook |\u202f<strong>Concentrix&nbsp;<\/strong>on Instagram |\u202f<strong>www.concentrix.com<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1711670\",\"location\":\"Kingston, St. Andrew Parish\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T19:59:10.847-04:00\",\"created_at\":\"2026-01-21T18:34:13.292-05:00\",\"latitude\":\"18.0178743\",\"longitude\":\"-76.8099041\",\"landing_page_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNQ?\",\"apply_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"organization_reference_id\":\"CNSJM\"},\"location\":{\"city\":\"Kingston\",\"state\":null,\"country\":{\"wid\":\"053507c3bc8f45bfa843204336fd1bed\",\"iso2\":\"JM\",\"iso3\":\"JAM\",\"descriptor\":\"Jamaica\",\"iso_numeric\":\"388\"},\"postal_code\":\"001-806-505\",\"primary_location\":{\"id\":\"JM-KIN-HOPER-01\",\"wid\":\"b3228674b87b101ac47fe9596db40000\",\"descriptor\":\"JAM Kingston - 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Shine and Grow with Concentrix\",\"campaign_type\":\"job_application\",\"job_title\":\"Job Fair\",\"street\":\"\",\"address\":\"\",\"city\":\"Kingston\",\"state\":\"St. Andrew Parish\",\"postal_code\":null,\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"Shine & Grow Job Fair - March & April\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Shine &amp; Grow with Concentrix this March &amp; April<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Ready to make an impact with every conversation? At Concentrix Jamaica, we&rsquo;re hiring Customer Support Representatives to provide quality service, assist with inquiries, and create outstanding experiences. \ud83c\udf1f<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Customer Support Representative<\/div>\\n<ul>\\n<li>Managing large amounts of incoming calls in a friendly and helpful manner.<\/li>\\n<li>Responding to inquiries from customers about the availability and cost of vehicles as well as taking reservations from service departments and external customers.<\/li>\\n<li>Assist customers with their inquiries on future reservations or anything on the account&rsquo;s services<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benefits<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Competitive salary.<br \/>\u2705 Health and Life Insurance Premium.<br \/>\u2705 Transportation service.<br \/>\u2705 Marriage &amp; paternity leave.<br \/>\u2705 Lunch subsidy.<br \/>\u2705 CNX onsite nurse.<br \/>\u2705 Paid referral program.<br \/>\u2705 Career development &amp; growth opportunities.<br \/>\u2705 Employee engagement activities: Competitions, tournaments, special theme days, staff &amp; birthday parties.<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Things to bring<\/div>\\n<ul>\\n<li>Resume<\/li>\\n<li>Proof of Qualifications<\/li>\\n<li>ID<\/li>\\n<li>NIS<\/li>\\n<li>TRN<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Take the first step toward a rewarding career &mdash; apply now and join Concentrix Jamaica!<\/p>\",\"ats_external_id\":\"JM-34\",\"location\":\"Kingston, St. Andrew Parish\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T19:59:10.808-04:00\",\"created_at\":\"2026-01-21T18:33:53.323-05:00\",\"latitude\":\"18.0178743\",\"longitude\":\"-76.8099041\",\"landing_page_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNA?\",\"apply_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Kingston\",\"country\":{\"wid\":\"053507c3bc8f45bfa843204336fd1bed\",\"iso2\":\"JM\",\"iso3\":\"JAM\",\"descriptor\":\"Jamaica\",\"iso_numeric\":\"388\"},\"primary_location\":{\"id\":\"JM-KIN-HOPER-01\",\"wid\":\"b3228674b87b101ac47fe9596db40000\",\"descriptor\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\"}},\"recruiter\":{\"email\":{\"wid\":\"18e222ee67cc101ef8d1e4d3ac2b0003\",\"address\":\"joshua.dillon@concentrix.com\"},\"last_name\":\"Dillon\",\"first_name\":\"Joshua\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Quality\",\"wid\":\"0227dc387a0901315915bdf9f6652a4f\",\"descriptor\":\"Quality\"}],\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342723\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Customer-Support-Advisor--Kingston--Fulltime--2025_R1664766\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Customer-Support-Advisor--Kingston--Fulltime--2025_R1664766\/apply\",\"job_requisition_id\":\"R1664766\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"d3c558e24d3f017e2c7277819d169770\",\"address\":\"senawaay.scott@concentrix.com\"},\"last_name\":\"Scott\",\"first_name\":\"Senawaay\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1664766\",\"wid\":\"67b4b06b879b1028a046728a021d0000\",\"descriptor\":\"R1664766 Customer Support Advisor (Kingston- Fulltime) 2025 (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-jamaica\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"68\",\"campaign_id\":\"33\",\"campaign_title\":\"Mercedes-Benz \",\"campaign_type\":\"job_application\",\"job_title\":\"Mercedes Customer Support Advisor (Kingston- Fulltime) 2026\",\"street\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"address\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"city\":\"Kingston\",\"state\":\"St. Andrew Parish\",\"postal_code\":\"001-806-505\",\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"The Customer Service Agent position interfaces with customers via inbound calls. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b>\u00a0\u00a0Full-Time<\/b>\u00a0<\/p><p><b><u>Location<\/u><\/b><b>:<\/b>\u00a0<b>Kingston<\/b><\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Monthly engagement activities<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts<\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><p>No BPO experience required, but is a plus<\/p><p>At least 3 CXC subjects to include English Language and Mathematics<\/p><p>Ability to work any 8 hours shift within 24 hours and on weekends<\/p><p>A clean criminal background<\/p><p>Courteous with strong customer service orientation<\/p><p>Strong computer navigation skills and PC Knowledge<\/p><p>Ability to effectively communicate, both written and verbally<\/p><p>Dependable with strong attention to detail<\/p><p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>Ability to work as a team member, as well as independently<\/p><p>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/i>\u00a0<\/p><p><\/p>\",\"ats_external_id\":\"R1713222\",\"location\":\"Kingston, St. Andrew Parish\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T19:59:10.773-04:00\",\"created_at\":\"2026-01-21T18:33:28.401-05:00\",\"latitude\":\"18.0178743\",\"longitude\":\"-76.8099041\",\"landing_page_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMw?\",\"apply_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"organization_reference_id\":\"CNSJM\"},\"location\":{\"city\":\"Kingston\",\"state\":null,\"country\":{\"wid\":\"053507c3bc8f45bfa843204336fd1bed\",\"iso2\":\"JM\",\"iso3\":\"JAM\",\"descriptor\":\"Jamaica\",\"iso_numeric\":\"388\"},\"postal_code\":\"001-806-505\",\"primary_location\":{\"id\":\"JM-KIN-HOPER-01\",\"wid\":\"b3228674b87b101ac47fe9596db40000\",\"descriptor\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"tasheka.addison@concentrix.com\"},\"first_name\":\"Addison, Tasheka\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101763187\",\"wid\":\"23395085a8b101f8077235883d2a3edc\",\"descriptor\":\"Shanice Hart (101763187)\"},{\"id\":\"102000487\",\"wid\":\"5717d3aba36e0103999efdc856bf0000\",\"descriptor\":\"Melisa Sterling (102000487)\"},{\"id\":\"594178\",\"wid\":\"f6358e3b3d6d01479e7e9d5400198d53\",\"descriptor\":\"Shauna-Gay Wilson (594178)\"},{\"id\":\"103201410\",\"wid\":\"68cd7e6e495610294e4c65f765f70000\",\"descriptor\":\"Akeem Clarke (103201410)\"},{\"id\":\"102061523\",\"wid\":\"1559f0256fe6101dbc2b08dbd10e0000\",\"descriptor\":\"Joshua Dillon (102061523)\"},{\"id\":\"101681453\",\"wid\":\"3f3ff20f3bd3017b4220b29b4c24944c\",\"descriptor\":\"Suewan Laing (101681453)\"},{\"id\":\"1093499\",\"wid\":\"c241003b6f3f01621be22b957b117dea\",\"descriptor\":\"Shanice Scarlett (1093499)\"},{\"id\":\"102348286\",\"wid\":\"b3228674b87b1019f565e1ef24310000\",\"descriptor\":\"Tasheka Addison (102348286)\"},{\"id\":\"102367279\",\"wid\":\"1179ece974261023216d953352520000\",\"descriptor\":\"Sahlia Cowan (102367279)\"},{\"id\":\"101825222\",\"wid\":\"52fd65034329019ba3dd7f74d416d73d\",\"descriptor\":\"Shaunalee Campbell-Gilpin (101825222)\"},{\"id\":\"101969277\",\"wid\":\"e11d72eb43150118be6584af19e80000\",\"descriptor\":\"Paula Lightbody (101969277)\"},{\"id\":\"101762771\",\"wid\":\"b58345c5e0800185cb4229fa331db54e\",\"descriptor\":\"Shanoy Sinclair (101762771)\"},{\"id\":\"101807990\",\"wid\":\"5f93330cc816010ac02af82dd70e2aca\",\"descriptor\":\"Romone Dawes (101807990)\"},{\"id\":\"101769638\",\"wid\":\"3db0407b832301c7f443c37ddc2d58ed\",\"descriptor\":\"Shanelle Lawrence (101769638)\"},{\"id\":\"101505661\",\"wid\":\"cda2c251355b0124a2980bca394103b3\",\"descriptor\":\"Shanice Watkins (101505661)\"},{\"id\":\"101438708\",\"wid\":\"b53fba3ab8d901b12bc9a62e261fec84\",\"descriptor\":\"Rhonda Peddie (101438708)\"},{\"id\":\"101814316\",\"wid\":\"d81a93f44b3101ff01f72688301264b9\",\"descriptor\":\"Victoria Williamson (101814316)\"},{\"id\":\"101768413\",\"wid\":\"501b9f0c5da0019eb060bcd1ff1f93e5\",\"descriptor\":\"Saskia Hewitt (101768413)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363997\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Mercedes-Customer-Support-Advisor--Kingston--Fulltime--2026_R1713222\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Mercedes-Customer-Support-Advisor--Kingston--Fulltime--2026_R1713222\/apply\",\"job_requisition_id\":\"R1713222\"}],\"organizations\":[{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"custom_reference_id\":null,\"company_reference_id\":\"CNSJM\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"olgagiselle.mejia@concentrix.com\"},\"first_name\":\"Olga Giselle Mejia De Jesus (101895323)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1713222\",\"wid\":\"7acee730166a1003b77f084274540000\",\"descriptor\":\"Mercedes Customer Support Advisor (Kingston- Fulltime) 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-jamaica\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"69\",\"campaign_id\":\"32\",\"campaign_title\":\"Ebay\",\"campaign_type\":\"job_application\",\"job_title\":\"Ebay Customer Support Advisor (Kingston- Fulltime) 2026\",\"street\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"address\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"city\":\"Kingston\",\"state\":\"St. Andrew Parish\",\"postal_code\":\"001-806-505\",\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"The Customer Service Agent position interfaces with customers via inbound calls. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b>\u00a0\u00a0Full-Time<\/b>\u00a0<\/p><p><b><u>Location<\/u><\/b><b>:<\/b>\u00a0<b>Kingston<\/b><\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Monthly engagement activities<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts<\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><p>No BPO experience required, but is a plus<\/p><p>At least 3 CXC subjects to include English Language and Mathematics<\/p><p>Ability to work any 8 hours shift within 24 hours and on weekends<\/p><p>A clean criminal background<\/p><p>Courteous with strong customer service orientation<\/p><p>Strong computer navigation skills and PC Knowledge<\/p><p>Ability to effectively communicate, both written and verbally<\/p><p>Dependable with strong attention to detail<\/p><p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>Ability to work as a team member, as well as independently<\/p><p>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/i>\u00a0<\/p><p><\/p>\",\"ats_external_id\":\"R1713220\",\"location\":\"Kingston, St. Andrew Parish\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T19:59:10.738-04:00\",\"created_at\":\"2026-01-21T18:33:07.322-05:00\",\"latitude\":\"18.015421\",\"longitude\":\"-76.78861239999999\",\"landing_page_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMg?\",\"apply_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"organization_reference_id\":\"CNSJM\"},\"location\":{\"city\":\"Kingston\",\"state\":null,\"country\":{\"wid\":\"053507c3bc8f45bfa843204336fd1bed\",\"iso2\":\"JM\",\"iso3\":\"JAM\",\"descriptor\":\"Jamaica\",\"iso_numeric\":\"388\"},\"postal_code\":\"001-806-505\",\"primary_location\":{\"id\":\"JM-KIN-HOPER-01\",\"wid\":\"b3228674b87b101ac47fe9596db40000\",\"descriptor\":\"JAM Kingston - 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30 Hope Road Situated in Parish of Saint Andrew\",\"address\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"city\":\"Kingston\",\"state\":\"St. Andrew Parish\",\"postal_code\":\"001-806-505\",\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"The Customer Service Agent position interfaces with customers via inbound calls. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b>\u00a0\u00a0Full-Time<\/b>\u00a0<\/p><p><b><u>Location<\/u><\/b><b>:<\/b>\u00a0<b>Kingston<\/b><\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Monthly engagement activities<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. 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Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/i>\u00a0<\/p><p><\/p>\",\"ats_external_id\":\"R1711672\",\"location\":\"Kingston, St. Andrew Parish\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-29T19:59:07.354-04:00\",\"created_at\":\"2026-01-21T18:32:15.259-05:00\",\"latitude\":\"18.0178743\",\"longitude\":\"-76.8099041\",\"landing_page_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMA?\",\"apply_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"organization_reference_id\":\"CNSJM\"},\"location\":{\"city\":\"Kingston\",\"state\":null,\"country\":{\"wid\":\"053507c3bc8f45bfa843204336fd1bed\",\"iso2\":\"JM\",\"iso3\":\"JAM\",\"descriptor\":\"Jamaica\",\"iso_numeric\":\"388\"},\"postal_code\":\"001-806-505\",\"primary_location\":{\"id\":\"JM-KIN-HOPER-01\",\"wid\":\"b3228674b87b101ac47fe9596db40000\",\"descriptor\":\"JAM Kingston - 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30 Hope Road Situated in Parish of Saint Andrew\",\"address\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"city\":\"Kingston\",\"state\":\"St. Andrew Parish\",\"postal_code\":\"001-806-505\",\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"The Customer Service Agent position interfaces with customers via inbound calls. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b>\u00a0\u00a0Full-Time<\/b>\u00a0<\/p><p><b><u>Location<\/u><\/b><b>:<\/b>\u00a0<b>Kingston<\/b><\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Monthly engagement activities<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts<\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><p>No BPO experience required, but is a plus<\/p><p>At least 3 CXC subjects to include English Language and Mathematics<\/p><p>Ability to work any 8 hours shift within 24 hours and on weekends<\/p><p>A clean criminal background<\/p><p>Courteous with strong customer service orientation<\/p><p>Strong computer navigation skills and PC Knowledge<\/p><p>Ability to effectively communicate, both written and verbally<\/p><p>Dependable with strong attention to detail<\/p><p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>Ability to work as a team member, as well as independently<\/p><p>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. 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VodafoneZiggo - Jaggernath Lachmonstraat\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker VodafoneZiggo (Jagernath Lachmonstraat)\",\"street\":\"Jaggernath Lachmonstraat\",\"address\":\"Jaggernath Lachmonstraat\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo\",\"postal_code\":null,\"region\":\"Suriname\",\"country\":\"Suriname\",\"short_description\":\"Klantenservicemedewerker VodafoneZiggo (Jagernath Lachmonstraat)\",\"long_description\":\"<h1>Klantenservicemedewerker Vodafone Ziggo &ndash; fulltime &ndash; op locatie<\/h1>\\n<p>Ben jij thuis in internet, mobiel netwerk en interactieve tv? Vind je het oplossen van uitdagingen leuk en ben je klaar om als een game-changer aan de slag te gaan? Wij zoeken klantenservicemedewerkers voor ons VodafoneZiggo project.<\/p>\\n<h2>Wat ga je doen voor dit project?<\/h2>\\n<p>Bij VodafoneZiggo streven we naar &eacute;&eacute;n doel: klanten altijd verbonden en entertained houden. Of het nu gaat om vragen over facturatie of slimme oplossingen voor technische vragen, jij staat paraat. Je helpt Nederlandse klanten vanuit de eerste lijn, met vragen als: &ldquo;Hoe optimaliseer ik mijn smarttelevisie?&rdquo; tot &ldquo;Wat te doen als mijn tv-beeld hapert?&rdquo;<br \/><br \/><\/p>\\n<ul>\\n<li>Je begint met een <strong>full-time en betaalde training<\/strong> van 07:00 uur tot 14:30 uur.<\/li>\\n<li>We vragen een <strong>beschikbaarheid van 32-40 uur<\/strong> binnen onze openingstijden van maandag t\/m zondag tussen 04:00 uur en 16:00 uur (in de zomertijd zal dit 03:00 uur tot 16:00 uur zijn).<\/li>\\n<\/ul>\\n<h2>Wat krijg je van ons?<\/h2>\\n<ul>\\n<li>\\n<p>Een bruto uurloon van &euro;2.46 per uur (uitbetaling naar keuze in SRD of EURO).<br \/><br \/>Bij minimaal 6 maanden (aantoonbare) contactcenterervaring een hoger startloon<\/p>\\n<\/li>\\n<li>\\n<p>Reiskostenvergoeding van &euro;2.90 per werkdag<\/p>\\n<\/li>\\n<li>\\n<p>Onregelmatigheidstoelage van 50% op je uurloon, op de uren voor <br \/><br \/>06:00uur en een onregelmatigheidstoelage van 100% op je werkuren op zon- en nationale (Surinaamse) feestdagen.<\/p>\\n<\/li>\\n<li>\\n<p>Loyaliteitsbonus van &euro;50 bij 3, 6 en 12 maanden. Na een jaar indienst elke 6 maanden een loyaliteitsbonus van &euro;75<\/p>\\n<\/li>\\n<li>\\n<p>Referral bonus tot &euro;130 per aanbevolen kandidaat<\/p>\\n<\/li>\\n<li>\\n<p>Een prettige, informele en leerzame werkomgeving<\/p>\\n<\/li>\\n<li>\\n<p>Een full-time (betaald training) van 20 werkdagen<\/p>\\n<\/li>\\n<li>\\n<p>Doorlopend training en coaching<\/p>\\n<\/li>\\n<li>\\n<p>Doorgroeimogelijkheden<\/p>\\n<\/li>\\n<li>\\n<p>Volledige betaling van de ziektekostenverzekering <em>(Azpas Basis, 2de klasse ligging, zilver pakket)<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Vakantiegeld (1 keer per jaar uitbetaald in de maand juli) (bruto 96% van je gemiddeld bruto maandloon)<\/p>\\n<\/li>\\n<li>\\n<p>Toegang tot onze online Concentrix University&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Ondersteuning van jouw mentale gezondheid via ons Employee Assistance Program WeCare<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>Wat vragen wij van jou?<\/h2>\\n<ul>\\n<li>\\n<p>Minimale leeftijd van 18 jaar<\/p>\\n<\/li>\\n<li>\\n<p>Minimaal afgerond middelbare opleiding of daaraan gelijkgesteld<\/p>\\n<\/li>\\n<li>\\n<p>Goede sociale en communicatieve vaardigheden<\/p>\\n<\/li>\\n<li>\\n<p>Je hebt een goed ontwikkeld inlevingsvermogen en kunt dat inzetten in gesprekken<\/p>\\n<\/li>\\n<li>\\n<p>Uitstekende computervaardigheden<\/p>\\n<\/li>\\n<li>\\n<p>Goede typvaardigheden<\/p>\\n<\/li>\\n<li>\\n<p>Beschikken over eigen vervoer of eigen vervoersregeling naar het werk<\/p>\\n<\/li>\\n<li>\\n<p>Beschikken over een eigen smarttelefoon<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>Solliciteer direct!<\/h2>\\n<p>Klaar om je carri&egrave;re een boost te geven? Solliciteer direct via de knop hieronder of stuur ons recruitmentteam een e-mail op recruitment.sr@concentrix.com. We kijken ernaar uit om samen met jou te gaan werken!<\/p>\",\"ats_external_id\":\"SR-77\",\"location\":\"Paramaribo, Suriname\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T18:51:57.022+02:00\",\"created_at\":\"2026-01-21T15:59:20.880+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nw?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"8\",\"relevance_score\":\"1\"},{\"id\":\"1274\",\"campaign_id\":\"13704\",\"campaign_title\":\"Specialist, Account Manager R1698931\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Ads Account Manager\",\"street\":\"GRC Athens - Ilia Iliou 51\",\"address\":\"GRC Athens - Ilia Iliou 51\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"\",\"long_description\":\"<p>As part of Concentrix\u2019s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. 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You\u2019ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a <b>major technology company\u2019s network<\/b>, including search engines, professional networking sites, and video and display platforms.<\/p><p><\/p><p><b>You will<\/b><\/p><ul><li><p>Build and nurture relationships with both direct advertisers and agency partners.<\/p><\/li><li><p>Advise clients on advertising strategies and help them achieve their business goals.<\/p><\/li><li><p>Set up, manage, and optimize digital campaigns, track performance and drive results.<\/p><\/li><li><p>Identify growth opportunities within accounts and recommend tailored solutions.<\/p><\/li><li><p>Support new and existing partners, guiding them through campaigns and providing actionable insights.<\/p><\/li><li><p>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions<\/p><\/li><\/ul><p><\/p><p><b>You Have <\/b><\/p><ul><li><p>Fluency in English, German, Italian, French, or Spanish<\/p><\/li><li><p>One year of experience in account management, with a proven track record of client engagement and revenue growth.<\/p><\/li><li><p>One year of experience in digital advertising, including campaign strategy and performance analysis.<\/p><\/li><li><p>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).<\/p><\/li><li><p>Familiarity with CRM systems such as Salesforce or Dynamics 365.<\/p><\/li><\/ul><p><\/p><p><b>You will get<\/b><\/p><ul><li><p><b>Permanent contract<\/b> \u2014 stability and security from day one.<\/p><\/li><li><p><b>Highly rewarding salary package<\/b> \u2014 designed to recognize your skills, experience, and results.<\/p><\/li><li><p><b>Quarterly sales bonus of \u20ac1000<\/b> \u2014 your performance has a direct impact.<\/p><\/li><li><p><b>International career opportunities<\/b> \u2014 grow globally through Concentrix\u2019s Mobility Program.<\/p><\/li><li><p><b>Exciting employee events<\/b> \u2014 connect, celebrate, and have fun with your team.<\/p><\/li><li><p><b>Private health and dental insurance<\/b> \u2014 starting from your fourth month.<\/p><\/li><li><p><b>Daily meal vouchers via Up Hellas card<\/b> \u2014 \u20ac3 per day, increasing to \u20ac6 per day after one year.<\/p><\/li><li><p><b>Free gym access and wellness activities<\/b> \u2014 stay active and energized.<\/p><\/li><li><p><b>Rooftop cinema with Acropolis views &amp; 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years working in sales or account management<\/li><li>Experience in high-volume calling<\/li><li>Previous experience with sales and customer experience<\/li><li>Enthusiasm for new technology<\/li><li>MS Office experience<\/li><li>Experience working with Salesforce.com or similar Client Relationship Management tool<\/li><li>Experience making decisions under conditions of uncertainty or limited data; evaluate all consequences<\/li><li>Experience providing and implementing solutions when needed<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"589\",\"campaign_id\":\"22213\",\"campaign_title\":\"Advisor I, Customer Service R1698855\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - service client\",\"street\":\"DZA Alger - Cit\u00e9 Bois des Cars 2 16 bis, Dely Brahim\",\"address\":\"DZA Alger - Cit\u00e9 Bois des Cars 2 16 bis, Dely Brahim\",\"city\":\"Alger\",\"state\":\"Algiers\",\"postal_code\":\"16000\",\"region\":null,\"country\":\"Algeria\",\"short_description\":\"\",\"long_description\":\"<div><div><p><b><span>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client ! &#x1f31f;<\/span><\/b><span><span>\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Qui sommes-nous ?<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Concentrix<\/span><span><span>\u00a0<\/span>est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Votre mission en tant que Conseiller<span>\u00a0<\/span><\/span><span>client<span>\u00a0<\/span><\/span><span>francophone<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>En tant que Conseiller Client<span>\u00a0<\/span><\/span><span>francophone<\/span><span>, vous jouerez un r\u00f4le essentiel en :<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>R\u00e9pondre aux appels entrants des clients pour les assister dans l\u2019utilisation des produits et services.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Diagnostiquer et r\u00e9soudre les probl\u00e8mes techniques en guidant les clients \u00e9tape par \u00e9tape.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Assurer un suivi efficace des demandes clients pour garantir leur satisfaction.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Contacter les clients pour leur proposer des offres adapt\u00e9es \u00e0 leurs besoins.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Argumenter et convaincre en mettant en avant les avantages des produits et services.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Assurer la r\u00e9tention des clients en proposant des solutions adapt\u00e9es \u00e0 leurs attentes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Garantir une exp\u00e9rience client fluide et positive en appliquant les proc\u00e9dures internes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Travailler en collaboration avec les autres services pour une prise en charge efficace des demandes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Respecter les objectifs de qualit\u00e9 et de performance d\u00e9finis par l\u2019entreprise.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Ce que nous vous offrons\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Chez<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span>, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Contrat \u00e0 dur\u00e9e ind\u00e9termin\u00e9\u202f:<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>E<\/span><span>n vous offrant une stabilit\u00e9 d\u2019emploi gr\u00e2ce \u00e0 un contrat sans limite de dur\u00e9e<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Une r\u00e9mun\u00e9ration attractive avec des primes suppl\u00e9mentaires<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Transport assur\u00e9\u202f:<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>Vous permettant<span>\u00a0<\/span><\/span><span>de<span>\u00a0<\/span><\/span><span>vous<\/span><span><span>\u00a0<\/span>rendre sur<span>\u00a0<\/span><\/span><span>votre<\/span><span><span>\u00a0<\/span>lieu de travail en toute s\u00e9curit\u00e9 et sans contrainte logistique.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><b><span>Formation qualifiante\u202f:<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>P<\/span><span>ermet de d\u00e9velopper les comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Un environnement de travail dynamique<\/span><\/b><span><span><span>\u00a0<\/span>:<\/span><span><span>\u00a0<\/span><\/span><span>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Le profil de nos Game-<\/span><span>Changers<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Nous recherchons des talents qui :<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Ma\u00eetrisent parfaitement le fran\u00e7ais<\/span><\/b><span><span>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Poss\u00e8dent un excellent sens de la communication<\/span><\/b><span><span>, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Ma\u00eetrisent les outils digitaux<span>\u00a0<\/span><\/span><\/b><span><span>et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Rel\u00e8vent les d\u00e9fis avec enthousiasme<\/span><\/b><span><span><span>\u00a0<\/span>et sont passionn\u00e9s par la satisfaction client.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Notre processus de recrutement<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Tests en ligne (1h)<\/span><\/b><span><span><span>\u00a0<\/span>:<span>\u00a0<\/span><\/span><span>Une fois votre candidature r\u00e9ceptionn\u00e9e, vous recevrez un<span>\u00a0<\/span><\/span><span>email<\/span><span><span>\u00a0<\/span>vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser vos comp\u00e9tences linguistiques, techniques, ainsi que votre personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre votre potentiel et vous d\u00e9marquer !<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>\u00c9change t\u00e9l\u00e9phonique<\/span><\/b><span><span><span>\u00a0<\/span>: Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement<span>\u00a0<\/span><\/span><span>pour d\u00e9couvrir<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span><span>\u00a0<\/span>et confirmer l\u2019ad\u00e9quation de votre profil.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Entretien en pr\u00e9sentiel<\/span><\/b><span><span><span>\u00a0<\/span>: Une discussion approfondie pour valider vos comp\u00e9tences<span>\u00a0<\/span><\/span><span>et aligner vos ambitions avec notre culture.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Pr\u00eat \u00e0 relever le d\u00e9fi ?<span>\u00a0<\/span><\/span><\/b><span><span>Rejoignez 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(102556942)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1698855\",\"wid\":\"43fa6b20f579100baaa246410fcb0000\",\"descriptor\":\"Conseiller client (F\/H) - service client\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"343\",\"campaign_id\":\"604\",\"campaign_title\":\"VW | Spanish | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer service specialist in the automotive industry with Spanish \",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\"><strong>Your responsibilities:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responding to customer inquiries via phone, chat, and email, representing <strong>Volkswagen Group<\/strong> with professionalism and enthusiasm.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with colleagues to enhance the overall customer experience.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Staying updated on <strong>Volkswagen Group&rsquo;s<\/strong> latest offerings, policies, and services to provide customers with accurate and timely information.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exhibit warmth and enthusiasm in every customer interaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<h2><strong>Our requirements:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>1+ years of experience in a call center or customer service role, preferably in the automotive industry.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong communication skills, with a minimum C1 level in Spanish&nbsp;<\/p>\\n<\/li>\\n<li>Very good knowledge of English language, minimum B2 level for internal communication, documentation &amp; training.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Excited about the opportunity to contribute to Volkswagen's continued success and growth in the automotive sector.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The ability to stay composed, tactful, and solution-focused when interacting with customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong attention to detail and organizational skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent problem-solving skills and a creative, solution-oriented mindset.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A passion for continuous learning and adapting to new technologies and processes at <strong>Volkswagen Group.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<h2>Desired:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Experience with luxury brands<\/strong> and high-end customer relationships, particularly in the automotive sector.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Familiarity with CRM systems<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Interest in the automotive industry<\/strong>, with a passion for cars and<strong> Volkswagen Group&rsquo;s <\/strong>cutting-edge technology.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2><strong>What we offer:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Support the Volkswagen Group, a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Remote work from home<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive benefits package, including a benefits system (MyBenefit), private healthcare, and life insurance.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stable full-time employment based on an employment contract<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Receive fully paid training to ensure you&rsquo;re fully prepared for customer interactions, with continuous learning opportunities to grow your skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-building events to foster a collaborative work environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Grow your career while contributing to the future of luxury automotive experiences with<strong> Volkswagen Group.<\/strong><\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-604\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"5500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-05T16:40:55.306+02:00\",\"created_at\":\"2026-01-20T11:48:12.371+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDQ?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"344\",\"campaign_id\":\"592\",\"campaign_title\":\"AboutYou \/ Hungarian \/ WAH in Slovakia\",\"campaign_type\":\"job_application\",\"job_title\":\"Poradca z\u00e1kazn\u00edckej podpory s ma\u010far\u010dinou a sloven\u010dinou alebo angli\u010dtinou\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Slovakia\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2>Sme Concentrix &ndash; svetov&yacute; l&iacute;der v oblasti z&aacute;kazn&iacute;ckych slu\u017eieb<\/h2>\\n<p class=\\\"isSelectedEnd\\\">Pom&aacute;hame top zna\u010dk&aacute;m r&aacute;s\u0165 v\u010faka &scaron;pi\u010dkov&eacute;mu z&aacute;kazn&iacute;ckemu servisu a technologick&yacute;m rie&scaron;eniam. P&ocirc;sob&iacute;me vo viac ako 70 krajin&aacute;ch a sme hrd&yacute;m dr\u017eite\u013eom ocenen&iacute; ako Employer Brand Leader of the Year alebo Best Employer &ndash; Outsourcing.<\/p>\\n<h2>Pracovn&aacute; ponuka<\/h2>\\n<p class=\\\"isSelectedEnd\\\">Chcete pracova\u0165 pre medzin&aacute;rodn&uacute; spolo\u010dnos\u0165 v priate\u013eskom kolekt&iacute;ve a z&aacute;rove\u0148 pracova\u0165 z pohodlia domova? Zauj&iacute;mate sa o m&oacute;du a radi pom&aacute;hate druh&yacute;m? Potom je t&aacute;to poz&iacute;cia pr&aacute;ve pre v&aacute;s!<\/p>\\n<p class=\\\"isSelectedEnd\\\">Pre n&aacute;&scaron;ho partnera, ktor&yacute; p&ocirc;sob&iacute; v oblasti m&oacute;dneho priemyslu, h\u013ead&aacute;me komunikat&iacute;vneho a pr&iacute;jemn&eacute;ho kolegu alebo kolegy\u0148u, ktor&yacute;\/ktor&aacute; bude odpoveda\u0165 na ot&aacute;zky z&aacute;kazn&iacute;kov a pom&aacute;ha\u0165 im s rie&scaron;en&iacute;m pr&iacute;padn&yacute;ch probl&eacute;mov.<\/p>\\n<h3>Ako bude vyzera\u0165 v&aacute;&scaron; pracovn&yacute; de\u0148:<\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Budete komunikova\u0165 so z&aacute;kazn&iacute;kmi prostredn&iacute;ctvom telef&oacute;nu, e-mailu a chatu<\/li>\\n<li>Budete pracova\u0165 z pohodlia domova, z&aacute;rove\u0148 v&scaron;ak budete s&uacute;\u010das\u0165ou t&iacute;mu a akt&iacute;vne s n&iacute;m spolupracova\u0165<\/li>\\n<li>Pr&aacute;ca na osemhodinov&eacute; zmeny (Po &ndash; Pi 7:00 &ndash; 20:00, So &ndash; Ne 9:00 &ndash; 17:00)<\/li>\\n<li>Telef&oacute;nna linka je iba pas&iacute;vna &ndash; \u017eiadne studen&eacute; telefon&aacute;ty ani akt&iacute;vne oslovovanie z&aacute;kazn&iacute;kov<\/li>\\n<\/ul>\\n<h3>\u010co od v&aacute;s po\u017eadujeme:<\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Minim&aacute;lne ukon\u010den&eacute; stredo&scaron;kolsk&eacute; vzdelanie<\/li>\\n<li>Dobr&aacute; znalos\u0165 pr&aacute;ce s PC a MS Office<\/li>\\n<li>Schopnos\u0165 r&yacute;chlo rozpozna\u0165 potreby z&aacute;kazn&iacute;kov a n&aacute;js\u0165 vhodn&eacute; rie&scaron;enie<\/li>\\n<li>Efekt&iacute;vna organiz&aacute;cia pr&aacute;ce a schopnos\u0165 ur\u010dova\u0165 si priority<\/li>\\n<li>Trpezlivos\u0165 a v&yacute;born&eacute; komunika\u010dn&eacute; schopnosti<\/li>\\n<li>Schopnos\u0165 pracova\u0165 samostatne aj v t&iacute;me<\/li>\\n<li><strong>Ma\u010farsk&yacute; jazyk na &uacute;rovni roden&eacute;ho hovoriaceho<\/strong><\/li>\\n<li>Znalos\u0165 slovensk&eacute;ho alebo anglick&eacute;ho jazyka na komunikat&iacute;vnej &uacute;rovni je v&yacute;hodou<\/li>\\n<\/ul>\\n<h3>\u010co m&ocirc;\u017eete o\u010dak&aacute;va\u0165 od n&aacute;s:<\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Pr&iacute;le\u017eitos\u0165 na&scaron;tartova\u0165 svoju kari&eacute;ru v medzin&aacute;rodnom prostred&iacute;<\/li>\\n<li>Pr&aacute;cu na pln&yacute; &uacute;v&auml;zok<\/li>\\n<li>Pr&aacute;cu z pohodlia domova<\/li>\\n<li><strong>Mzdu 1 100 &euro; + bonus a\u017e do v&yacute;&scaron;ky 20 % zo z&aacute;kladnej mzdy pod\u013ea dosiahnut&yacute;ch KPI<\/strong><\/li>\\n<li>Komplexn&eacute; &uacute;vodn&eacute; za&scaron;kolenie, ktor&eacute; je plne hraden&eacute;<\/li>\\n<li>Priebe\u017en&eacute; &scaron;kolenia a programy na zvy&scaron;ovanie kvalifik&aacute;cie prostredn&iacute;ctvom Concentrix University<\/li>\\n<li>Programy profesijn&eacute;ho rozvoja a kari&eacute;rneho rastu<\/li>\\n<\/ul>\\n<h3>Benefity:<\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Stravn&eacute; \/ pr&iacute;spevok na stravovanie<\/li>\\n<li>Benefitn&aacute; karta<\/li>\\n<li>Multisport karta<\/li>\\n<li>V&yacute;konnostn&eacute; bonusy<\/li>\\n<li>Bonus za odpor&uacute;\u010danie nov&eacute;ho kolegu<\/li>\\n<li>Ob\u010derstvenie na pracovisku, k&aacute;va a \u010daj<\/li>\\n<li>Firemn&eacute; akcie, s&uacute;\u0165a\u017ee a teambuildingy<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\">&nbsp;<\/p>\",\"ats_external_id\":\"SK-592\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-18T11:55:20.996+02:00\",\"created_at\":\"2026-01-19T13:50:20.128+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTI?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"345\",\"campaign_id\":\"588\",\"campaign_title\":\"AboutYou \/ Czech \/ WAH in Slovakia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor with Czech - popular online shop \",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Slovakia\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">We are Concentrix - a world leader in customer service. We help top brands grow thanks to top customer service and technological solutions. We&nbsp;operate&nbsp;in more than 70 countries and are proud holders of awards such as Employer Brand Leader of the Year or Best Employer - Outsourcing. Are you looking for a fresh career challenge or the chance to grow in an international company? Join our customer service team, where&nbsp;you&rsquo;ll&nbsp;work in a dynamic, multicultural environment with the comfort of a home office and company-provided equipment. We offer a stable role in the&nbsp;Slovak&nbsp;branch of a global organization, with shift-based work and opportunities to develop your skills and career.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What will you do in this role:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Answer calls (only inbound, no tele-marketing) and reply to e-mails from customers in<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\"> Czech <\/span>language<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Help customers with their registration, profile settings, orders, delivery, returns and<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Solve claims (lost package, damaged goods, partial returns, etc.)<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Enter and&nbsp;maintain&nbsp;data up-to date in internal database; work with ticketing system<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">We work in shifts according to schedule:<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"-\\\" data-font=\\\"Aptos\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Monday - Friday - 08:00 - 16:30 OR 11:30 - 20:00<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"-\\\" data-font=\\\"Aptos\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Saturday and bank holidays 09:00-18:00<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Weekly hours: 38,75<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Requirements:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fluent Czech written and spoken - intermediate English<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Computer literacy, able to learn quickly<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Multitasking, active listening, customer oriented<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Remote work - internet speed at 25 Mbps\/download minimum<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What do we offer:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Home office with company-provided equipment for your comfort and flexibility<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Meal contribution as an&nbsp;additional&nbsp;allowance<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attractive performance bonuses and a rewarding referral program<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Benefit card with monthly balance added from us<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Daily use of foreign languages, especially English, in an international environment<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A fair, supportive, and people-focused team culture that values respect and<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">collaboration<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"14\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Extensive training and clear opportunities for career growth within a global company<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"15\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fun and engaging activities &ndash; team-building events, company celebrations, sports, and more<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"SK-588\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-05T16:40:54.244+02:00\",\"created_at\":\"2026-01-19T13:44:08.433+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"346\",\"campaign_id\":\"584\",\"campaign_title\":\"Zalando T1 \/ Czech \/ WAH in Slovakia\",\"campaign_type\":\"job_application\",\"job_title\":\"Poradce z\u00e1kaznick\u00e9 podpory s \u202f\u010de\u0161tinou - Home office\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Slovakia\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<div class=\\\"RichContent mb-1400\\\" data-jobad=\\\"body\\\" data-test=\\\"jd-body-richtext\\\">\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Cht\u011bli byste pracovat pro mezin&aacute;rodn&iacute; spole\u010dnost s&nbsp;p\u0159&aacute;telsk&yacute;m kolektivem a&nbsp;hled&aacute;te pr&aacute;ci z&nbsp;domova? Zaj&iacute;m&aacute;te se o&nbsp;m&oacute;du a&nbsp;r&aacute;di pom&aacute;h&aacute;te druh&yacute;m? Pak je tato pozice pr&aacute;v\u011b pro V&aacute;s. Pro na&scaron;eho partnera, kter&yacute; se zab&yacute;v&aacute; prodejem m&oacute;dy, hled&aacute;me komunikativn&iacute;ho a&nbsp;p\u0159&iacute;jemn&eacute;ho kolegu nebo kolegyni, kter&yacute; bude zodpov&iacute;dat ot&aacute;zky klient\u016f, p\u0159&iacute;padn\u011b pom&aacute;hat s&nbsp;\u0159e&scaron;en&iacute;m probl&eacute;m\u016f.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>Jak bude v&aacute;&scaron; pracovn&iacute; den vypadat:<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Zodpov&iacute;d&aacute;n&iacute; z&aacute;kaznick&yacute;ch po\u017eadavk\u016f pomoc&iacute; telefonick&eacute; linky, email\u016f a&nbsp;chat\u016f<\/li>\\n<li>Budete pracovat online z&nbsp;domova, ale budete napojeni na v&aacute;&scaron; t&yacute;m, se kter&yacute;m budete aktivn\u011b spolupracovat<\/li>\\n<li>Pr&aacute;ce na osmihodinov&eacute; pracovn&iacute; sm\u011bny (Po &ndash; P&aacute; 7:00 &ndash; 20:00, So &ndash; Ne 9:00 &ndash; 17:00)<\/li>\\n<li>Telefonn&iacute; linka je pouze pasivn&iacute;, \u017e&aacute;dn&eacute; navol&aacute;v&aacute;n&iacute; studen&yacute;ch kontakt\u016f<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>Co od V&aacute;s po\u017eadujeme:<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Minim&aacute;ln\u011b ukon\u010den&eacute; st\u0159edo&scaron;kolsk&eacute; vzd\u011bl&aacute;n&iacute; s&nbsp;maturitou<\/li>\\n<li>Dobr&aacute; znalost pr&aacute;ce s&nbsp;PC a&nbsp;v programech MS Office<\/li>\\n<li>Schopnost rychle rozpoznat pot\u0159eby z&aacute;kazn&iacute;k\u016f<\/li>\\n<li>Efektivn&iacute; organizace pr&aacute;ce, schopnost ur\u010dit si priority<\/li>\\n<li>Trp\u011blivost a&nbsp;skv\u011bl&eacute; komunikativn&iacute; schopnosti<\/li>\\n<li>Schopnost pr&aacute;ce v&nbsp;t&yacute;mu i&nbsp;samostatn\u011b<\/li>\\n<li>\u010de&scaron;tina na &uacute;rovni rodil&eacute;ho mluv\u010d&iacute;ho, angli\u010dtina na komunikativn&iacute; &uacute;rovni v&nbsp;psan&eacute; i&nbsp;mluven&eacute; podob\u011b<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>Co m\u016f\u017eete o\u010dek&aacute;vat vy od n&aacute;s:<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>p\u0159&iacute;le\u017eitost nastartovat svou kari&eacute;ru v\u202fmezin&aacute;rodn&iacute;m prost\u0159ed&iacute;<\/li>\\n<li>Pr&aacute;ce na pln&yacute; &uacute;vazek<\/li>\\n<li>Pr&aacute;ce z&nbsp;domova<\/li>\\n<li>plat 1.100 euro +m\u011bs&iacute;\u010dn&iacute; bonus na z&aacute;klad\u011b v&yacute;konu (a\u017e 20% ze z&aacute;kladu)<\/li>\\n<li>Komplexn&iacute; &uacute;vodn&iacute; za&scaron;kolen&iacute; (pln\u011b hrazeno)<\/li>\\n<li>Pr\u016fb\u011b\u017en&aacute; &scaron;kolen&iacute; a&nbsp;programy pro zvy&scaron;ov&aacute;n&iacute; kvalifikace prost\u0159ednictv&iacute;m Concentrix University<\/li>\\n<li>Programy profesn&iacute;ho rozvoje a&nbsp;kari&eacute;rn&iacute; navigace na podporu va&scaron;eho kari&eacute;rn&iacute;ho r\u016fstu<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Benefity<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Stravenky<\/li>\\n<li>Benefitn&iacute; karta<\/li>\\n<li>Multisport karta<\/li>\\n<li>Bonusy podle v&yacute;konu<\/li>\\n<li>Bonus za doporu\u010den&iacute; nov&eacute;ho kolegy<\/li>\\n<li>Ob\u010derstven&iacute; na pracovi&scaron;ti, k&aacute;va a&nbsp;\u010daj<\/li>\\n<li>Firemn&iacute; akce, sout\u011b\u017ee a&nbsp;teambuildingy<\/li>\\n<\/ul>\\n<\/div>\\n<div class=\\\"JobDescriptionBenefits mb-1400\\\">\\n<p class=\\\"typography-body-medium-text-regular JobDescriptionBenefits__title mb-600 text-secondary\\\">&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"SK-584\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"1150\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-05T16:40:54.050+02:00\",\"created_at\":\"2026-01-19T13:29:42.852+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODQ?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"347\",\"campaign_id\":\"579\",\"campaign_title\":\"HPE \/ Czech \/ Prague - flexible\",\"campaign_type\":\"job_application\",\"job_title\":\"Business development representative with Czech language\",\"street\":null,\"address\":null,\"city\":\"Prague\",\"state\":\"Prague\",\"postal_code\":null,\"region\":\"Prague\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"228\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">Responsibilities<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Phone-call follow-up marketing campaigns<\/li>\\n<li>Focusing on commercial customers<\/li>\\n<li>Email and social media campaigns to prospect and existing commercial clients<\/li>\\n<li>Profiling and the need to identify prospect companies and lead to support sales results<\/li>\\n<li>Maintain high-quality leads and contacts, ensuring their input into CRM systems<\/li>\\n<li>Nurture of existing leads and client's database<\/li>\\n<li>Sales and Marketing Department in the Lead Generation Process<\/li>\\n<li>Daily work with databases from Country Marketing, Sales, Pre-sales teams for profiling, leads creation<\/li>\\n<li>New contacts creation in CRM<\/li>\\n<li>Report results to the Supervisor<\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"26687\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">Requirements<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Energetic, focused, goal-oriented personality<\/li>\\n<li>Keen interest in sales development<\/li>\\n<li>Good communication skills and interest in existing and prospective clients<\/li>\\n<li>Experience working on the phone<\/li>\\n<li>Enthusiastic about getting new people and the needs of the company<\/li>\\n<li>Basic knowledge of Office Package, usage of social media and phone conversation<\/li>\\n<li>Native Czech and Intermediate English (written and spoken)<\/li>\\n<li>Basic knowledge of IT environment and client portfolio<\/li>\\n<li>Telemarketing \/ Sales Experience is a&nbsp;plus<\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-recent-on-screen347315_747=\\\"29057\\\" data-gtm-vis-first-on-screen347315_747=\\\"29057\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">Offer<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Competitive Salary<\/li>\\n<li>Daily use of foreign languages<\/li>\\n<li>Extensive Training and Development Program for Products, Tools and Processes<\/li>\\n<li>25 Days Of Holiday<\/li>\\n<li>Meal vouchers at the value of 123.90 CZK for every working day of each month<\/li>\\n<li>benefit card (1.940 CZK monthly)<\/li>\\n<li>Multisport card<\/li>\\n<li>Fresh fruit and refreshments in the office<\/li>\\n<li>Interactive activities: team building, company parties, sports, etc.<\/li>\\n<li>Opportunity to develop a&nbsp;career within a&nbsp;multinational environment<\/li>\\n<\/ul>\",\"ats_external_id\":\"CZ-579\",\"location\":\"Prague, Prague\",\"job_type\":\"full_time\",\"salary\":\"37000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-05T16:40:53.769+02:00\",\"created_at\":\"2026-01-19T13:23:17.749+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nzk?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"348\",\"campaign_id\":\"575\",\"campaign_title\":\"HP Inc \/ Slovenian \/ Prague - flexible\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Business Partner Manager with Slovenian\",\"street\":null,\"address\":null,\"city\":\"Prague\",\"state\":\"Prague\",\"postal_code\":null,\"region\":\"Prague\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\">Do you want to advance your career in sales? Are you not afraid of challenges and are you goal driven? Do you enjoy working in an international environment?<br \/>Here we come with a&nbsp;big chance to start your carrier in the IT world with a&nbsp;chance to grow.<br \/>As a&nbsp;native speaker, you will be responsible for portfolio of partners and their sales grow.<br \/>Sustainable work in Prague &amp; long cooperation.<br \/><br \/><strong>Responsibilities:<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Responsible for a&nbsp;portfolio of partners and developing their business to sell PC and Print products, including services and bring YoY growth<\/li>\\n<li>Understand partner market and competition<\/li>\\n<li>Proactively and regularly calling partners to identify potential and increase sales<\/li>\\n<li>Actively search for business opportunities, pricing and guiding partner through the entire sales cycle<\/li>\\n<li>Educate partners on new products and features<\/li>\\n<li>Respond in a&nbsp;timely and accurate manner to calls\/e-mails from resellers, building a&nbsp;professional business relationship<\/li>\\n<li>Create partner loyalty and drive partner competencies and certification.<\/li>\\n<li>Ensure partners are meeting Partner Program Requirements (Technical\/Sales certification, revenue threshold).<\/li>\\n<li>Manage partner forecasting and partners performance by tracking tools.<\/li>\\n<li>Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI<\/li>\\n<li>Registration \/ Onboarding of IT Resellers to Partner Program<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Requirements:<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Fluent in English and native Slovenian<\/li>\\n<li>Outstanding communication skills (verbal and written)<\/li>\\n<li>Previous sales experience, preferably B2B sales<\/li>\\n<li>Positive attitude and goal orientation<\/li>\\n<li>Strong individual contributor as well as a&nbsp;team player<\/li>\\n<li>Handle project tasks with minimal direction and supervision<\/li>\\n<li>Flexibility in prioritizing workload<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>We offer:<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>25 days of fully paid holiday<\/li>\\n<li>Meal vouchers (123.90 CZK \/ working day)<\/li>\\n<li>benefit card ( 1 940 CZK monthly)<\/li>\\n<li>Tasty coffee &amp; tea<\/li>\\n<li>Fresh fruit and refreshments in the workplace<\/li>\\n<li>Multisport card<\/li>\\n<li>Daily use of foreign languages, especially English<\/li>\\n<li>Game corners, relaxation zones and terraces (for smokers and non-smokers), and fully equipped kitchenettes<\/li>\\n<li>Around the building, there are plenty of restaurants that are also vegan-friendly<\/li>\\n<li>A\u202fteam that is fair and human at all times, including corporate governance<\/li>\\n<li>Close to public transport (Metro Bud\u011bjovick&aacute;)<\/li>\\n<li>Fitness center or park nearby<\/li>\\n<li>Interactive activities: team-building, company parties, sports, etc.<\/li>\\n<li>Opportunity to develop a\u202fcareer within a\u202fmultinational environment<\/li>\\n<\/ul>\",\"ats_external_id\":\"CZ-575\",\"location\":\"Prague, Prague\",\"job_type\":\"full_time\",\"salary\":\"37000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-05T16:40:53.602+02:00\",\"created_at\":\"2026-01-19T13:17:38.078+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzU?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"349\",\"campaign_id\":\"572\",\"campaign_title\":\"HP Inc \/ Romanian \/ Prague - flexible\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Business Partner Manager with Romanian\",\"street\":null,\"address\":null,\"city\":\"Prague\",\"state\":\"Prague\",\"postal_code\":null,\"region\":\"Prague\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Do you want to advance your career in sales? Are you not afraid of challenges and are you goal driven? Do you enjoy working in an international environment?<br \/>Here we come with a big chance to start your carrier in the IT world with a chance to grow.<br \/>As a native speaker, you will be responsible for portfolio of partners and their sales grow.<br \/>Sustainable work in Prague &amp; long cooperation.<br \/><br \/>Responsibilities:<\/p>\\n<ul>\\n<li>Responsible for a portfolio of partners and developing their business to sell PC and Print products, including services and bring YoY growth<\/li>\\n<li>Understand partner market and competition<\/li>\\n<li>Proactively and regularly calling partners to identify potential and increase sales<\/li>\\n<li>Actively search for business opportunities, pricing and guiding partner through the entire sales cycle<\/li>\\n<li>Educate partners on new products and features<\/li>\\n<li>Respond in a timely and accurate manner to calls\/e-mails from resellers, building a professional business relationship<\/li>\\n<li>Create partner loyalty and drive partner competencies and certification.<\/li>\\n<li>Ensure partners are meeting Partner Program Requirements (Technical\/Sales certification, revenue threshold).<\/li>\\n<li>Manage partner forecasting and partners performance by tracking tools.<\/li>\\n<li>Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI<\/li>\\n<li>Registration \/ Onboarding of IT Resellers to Partner Program<\/li>\\n<\/ul>\\n<p>Requirements:<\/p>\\n<ul>\\n<li>Fluent in English and native Romanian<\/li>\\n<li>Outstanding communication skills (verbal and written)<\/li>\\n<li>Previous sales experience, preferably B2B sales<\/li>\\n<li>Positive attitude and goal orientation<\/li>\\n<li>Strong individual contributor as well as a team player<\/li>\\n<li>Handle project tasks with minimal direction and supervision<\/li>\\n<li>Flexibility in prioritizing workload<\/li>\\n<\/ul>\\n<p><br \/>We offer:<\/p>\\n<ul>\\n<li>25 days of fully paid holiday<\/li>\\n<li>Meal vouchers (123.90 CZK \/ working day)<\/li>\\n<li>benefit card ( 1 940 CZK monthly)<\/li>\\n<li>Tasty coffee &amp; tea<\/li>\\n<li>Fresh fruit and refreshments in the workplace<\/li>\\n<li>Multisport card<\/li>\\n<li>Daily use of foreign languages, especially English<\/li>\\n<li>Game corners, relaxation zones and terraces (for smokers and non-smokers), and fully equipped kitchenettes<\/li>\\n<li>Around the building, there are plenty of restaurants that are also vegan-friendly<\/li>\\n<li>A\u202fteam that is fair and human at all times, including corporate governance<\/li>\\n<li>Close to public transport (Metro Bud\u011bjovick&aacute;)<\/li>\\n<li>Fitness center or park nearby<\/li>\\n<li>Interactive activities: team-building, company parties, sports, etc.<\/li>\\n<li>Opportunity to develop a\u202fcareer within a\u202fmultinational environment<\/li>\\n<\/ul>\",\"ats_external_id\":\"CZ-572\",\"location\":\"Prague, Prague\",\"job_type\":\"full_time\",\"salary\":\"37000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-18T22:03:34.682+02:00\",\"created_at\":\"2026-01-19T13:09:48.322+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzI?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"350\",\"campaign_id\":\"571\",\"campaign_title\":\"HP Inc \/ Polish \/ Prague - flexible\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative for IT with Polish\",\"street\":null,\"address\":null,\"city\":\"Prague\",\"state\":\"Prague\",\"postal_code\":null,\"region\":\"Prague\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\">Are you willing to get a&nbsp;strong experience in the inside sales? Do you have the interest in IT and you would like to be a&nbsp;part of a&nbsp;dynamic and multinational team in Prague?<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Then apply today!<\/strong><\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">We are providing outsourced inside sales services to market leader IT vendors and constantly looking for talents from multiple countries.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">We are looking for an ambitious, enthusiastic professional to fill the&nbsp;<strong>position of ISR (Inside Sales Representative) with POLISH language.<\/strong>&nbsp;This is an excellent opportunity for individuals seeking B2B sales career within the global player in the IT Industry with the possibility of personal development that could set a&nbsp;great start for your career. Working closely with business partners and the diverse team on site will make your daily work more interesting without the boring routine.<\/p>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"1656\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">Responsibilities<strong>:<\/strong><\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Assigned customer portfolio to manage and drive their purchasing via consultative selling<\/li>\\n<li>Proactively do calling to all assigned existing customers and new prospective clients (hunting) and generating pipeline and incremental business on both<\/li>\\n<li>Providing an accurate forecast for the open and closed pipeline, and cooperating with other functions (Pre-Sales, Management, Pricing, Partner Managers, Filed Sales) to ensure smooth flow of the Business<\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"5243\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\"><strong>Requirements:<\/strong><\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Previous<strong>&nbsp;B2B sales experience<\/strong><\/li>\\n<li>Proven track of records in KPIs and Sales Achievements<\/li>\\n<li>A&nbsp;winning attitude and competitive nature<\/li>\\n<li>Strong in communication and proactive approach to customers<\/li>\\n<li>Ability to set priorities based on the customer, Quota and KPI objectives<\/li>\\n<li>Ability to work under stress, handle unique situations and work in the team<\/li>\\n<li>Basic IT knowledge and orientation on IT market<\/li>\\n<li>Native Polish language and strong English both in oral and written form<\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-recent-on-screen347315_747=\\\"5792\\\" data-gtm-vis-first-on-screen347315_747=\\\"5792\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">We offer<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Meal vouchers<\/li>\\n<li>Tasty Coffee&amp;Tea<\/li>\\n<li>Fresh fruit and refreshments in the workplace<\/li>\\n<li>Multisport card<\/li>\\n<li>Daily use of foreign languages, especially English<\/li>\\n<li>Great referral bonus<\/li>\\n<li>Game corners, relaxation zones and terraces (for smokers and non-smokers), fully equipped kitchenettes<\/li>\\n<li>Around the building, there are plenty of restaurants that are also vegan-friendly<\/li>\\n<li>A&nbsp;team that is fair and human at all times, including corporate governance<\/li>\\n<li>Close to public transport (Metro Bud\u011bjovick&aacute;)<\/li>\\n<li>Fitness center and park nearby<\/li>\\n<li>Opportunity to develop a&nbsp;career within a&nbsp;multinational environment<\/li>\\n<\/ul>\",\"ats_external_id\":\"CZ-571\",\"location\":\"Prague, Prague\",\"job_type\":\"full_time\",\"salary\":\"37000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-05T16:40:53.427+02:00\",\"created_at\":\"2026-01-19T13:07:59.804+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzE?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"351\",\"campaign_id\":\"568\",\"campaign_title\":\"HP Inc \/ English \/ Prague - flexible\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative \u2013 IT | International B2B Sales\",\"street\":null,\"address\":null,\"city\":\"Prague\",\"state\":\"Prague\",\"postal_code\":null,\"region\":\"Prague\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\">Do you enjoy sales, technology, and working with international clients? Would you like to start or grow your career in B2B IT sales within a&nbsp;global company?<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Join our team as an Inside Sales Representative and work with leading IT vendors while developing your sales skills in a&nbsp;dynamic and multicultural environment.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">This role is a&nbsp;great opportunity for ambitious professionals who want to gain experience in consultative sales, account management, and the IT industry.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>What will you do?<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Manage and develop relationships with your assigned portfolio of business customers<\/li>\\n<li>Proactively contact existing clients and new prospects to identify new opportunities<\/li>\\n<li>Drive sales growth through consultative selling and customer engagement<\/li>\\n<li>Build and maintain a&nbsp;strong sales pipeline and track business opportunities<\/li>\\n<li>Provide sales forecasts and updates on ongoing deals<\/li>\\n<li>Cooperate with internal teams (Pre-Sales, Pricing, Management, Partner Managers, Field Sales) to ensure smooth business operations<\/li>\\n<li>Identify new business opportunities and help expand the customer portfolio<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>What we are looking for<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Previous experience in B2B sales or inside sales<\/li>\\n<li>Strong communication and negotiation skills<\/li>\\n<li>Proactive approach and motivation to achieve sales targets<\/li>\\n<li>Ability to manage priorities and work with sales KPIs<\/li>\\n<li>Interest in technology and the IT market<\/li>\\n<li>Ability to work in a&nbsp;dynamic, international team<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>Language requirements<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li><strong>English<\/strong>&nbsp;&ndash; professional level (required)<\/li>\\n<li>Knowledge of one of the following languages is a&nbsp;strong advantage:<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Greek<\/strong><br \/><strong>Romanian<\/strong><br \/><strong>Bulgarian<\/strong><br \/><strong>Croatian<\/strong><br \/><strong>Slovenian<\/strong><\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>What we offer<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Opportunity to build a&nbsp;career in international IT sales<\/li>\\n<li>Daily use of foreign languages in a&nbsp;multinational environment<\/li>\\n<li>Attractive performance-based bonuses<\/li>\\n<li>Referral bonus for recommending new colleagues<\/li>\\n<li>Benefits<\/li>\\n<li>Meal vouchers<\/li>\\n<li>Benefit card<\/li>\\n<li>Multisport card<\/li>\\n<li>Educational courses and professional training<\/li>\\n<li>Career growth opportunities within a&nbsp;global company<\/li>\\n<li>Workplace perks<\/li>\\n<li>Modern offices in Prague &ndash; Brumlovka<\/li>\\n<li>Excellent transport accessibility (Metro Bud\u011bjovick&aacute;)<\/li>\\n<li>Coffee, tea, fruit, and refreshments available in the office<\/li>\\n<li>Relaxation zones, game corners, and terraces<\/li>\\n<li>Many restaurants and caf&eacute;s nearby (including vegan options)<\/li>\\n<li>Fitness center and park close to the office<\/li>\\n<\/ul>\",\"ats_external_id\":\"CZ-568\",\"location\":\"Prague, Prague\",\"job_type\":\"full_time\",\"salary\":\"37000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-05T16:40:53.275+02:00\",\"created_at\":\"2026-01-19T13:04:19.412+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Njg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Njg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"352\",\"campaign_id\":\"567\",\"campaign_title\":\"HP Inc \/ SMB \/ Czech \/ Prague - flexible\",\"campaign_type\":\"job_application\",\"job_title\":\"SMB Inside Partner Sales Representative with Czech and English\",\"street\":null,\"address\":null,\"city\":\"Prague\",\"state\":\"Prague\",\"postal_code\":null,\"region\":\"Prague\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Are you passionate about sales and building strong business relationships? Do you enjoy working with partners, identifying new business opportunities and achieving sales targets?<\/p>\\n<p>Join Concentrix as an SMB Inside Partner Sales Representative and become a trusted business partner for a leading global technology partner. You will be responsible for developing SMB business, identifying new opportunities and supporting partners throughout the sales cycle.<\/p>\\n<p>This is a great opportunity to grow your sales career in an international environment, work with well-known IT products and use English on a daily basis.<\/p>\\n<p>\ud83d\udccd Location: Prague office in Brumlovka<br \/>\ud83d\udcb0 Salary: 37,000 CZK + bonus up to 25%<br \/>\ud83c\udf0d International environment &amp; English-speaking management<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Manage an assigned portfolio of SMB partners and develop their business in line with growth strategies and objectives<\/li>\\n<li>Build and maintain strong relationships with resellers and partner sales teams<\/li>\\n<li>Proactively identify, develop and close new SMB business opportunities<\/li>\\n<li>Engage with partners to uncover customer projects, identify sales opportunities and build a strong sales pipeline<\/li>\\n<li>Drive opportunities throughout the entire sales cycle, from identification to closure<\/li>\\n<li>Provide product, solution and portfolio guidance across the technology partner's offerings<\/li>\\n<li>Educate partners on products, solutions, programs and value propositions<\/li>\\n<li>Support partners with pricing and other sales-related requests<\/li>\\n<li>Follow up on SMB leads generated through marketing activities and convert them into revenue<\/li>\\n<li>Communicate campaigns, events, webinars and enablement activities to partners<\/li>\\n<li>Support partner marketing and co-marketing activities<\/li>\\n<li>Work with partners to drive revenue through targeted campaigns, opportunity management and customer acquisition<\/li>\\n<li>Monitor partner performance, forecasting and business development activities<\/li>\\n<li>Respond to partner inquiries in a timely and professional manner and coordinate with internal resources when needed<\/li>\\n<li>Use digital platforms, Smart Tools and sales resources to improve partner productivity and business development<\/li>\\n<\/ul>\\n<p><br \/><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li>native Czech language<\/li>\\n<li>Very good \/ fluent English &ndash; you will work under international management based in Barcelona<\/li>\\n<li>Previous experience in sales, preferably B2B or partner sales<\/li>\\n<li>Strong communication and interpersonal skills<\/li>\\n<li>Customer-focused and business-oriented mindset<\/li>\\n<li>Goal-oriented approach and motivation to achieve sales targets<\/li>\\n<li>Ability to identify and develop new business opportunities<\/li>\\n<li>Good understanding of sales processes and pipeline management<\/li>\\n<li>Ability to work independently with minimal supervision<\/li>\\n<li>Strong problem-solving and organizational skills<\/li>\\n<li>Ability to build and maintain long-term business relationships<\/li>\\n<li>Strong team player with a proactive attitude<\/li>\\n<li>Good data literacy and ability to use business insights to support sales decisions<\/li>\\n<li>CV must be submitted in English<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>We offer:<\/strong><\/p>\\n<ul>\\n<li>25 days of fully paid holiday<\/li>\\n<li>Meal vouchers (123.90 CZK \/ working day)<\/li>\\n<li>Benefit card Pluxee (1,940 CZK monthly)<\/li>\\n<li>Tasty coffee &amp; tea<\/li>\\n<li>Fresh fruit and refreshments in the workplace<\/li>\\n<li>Multisport card<\/li>\\n<li>Daily use of foreign languages, especially English<\/li>\\n<li>Game corners, relaxation zones and terraces (for smokers and non-smokers)<\/li>\\n<li>Fully equipped kitchenettes<\/li>\\n<li>Plenty of restaurants around the building, including vegan-friendly options<\/li>\\n<li>A team that is fair and human at all times, including corporate governance<\/li>\\n<li>Convenient location close to public transport (Metro Bud\u011bjovick&aacute;)<\/li>\\n<li>Fitness center or park nearby<\/li>\\n<li>Interactive activities: team-building, company parties, sports and more<\/li>\\n<li>Opportunity to develop your career within a multinational environment<\/li>\\n<li>Opportunity to work with a leading global technology partner<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Interested?<\/strong><br \/>If you are ready to take the next step in your sales career and join an international team, send us your&nbsp;<strong>CV in English<\/strong>&nbsp;and tell us why you could be the right fit for this role!<\/p>\",\"ats_external_id\":\"CZ-567\",\"location\":\"Prague, Prague\",\"job_type\":\"full_time\",\"salary\":\"37000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-07T13:59:37.865+02:00\",\"created_at\":\"2026-01-19T12:58:13.764+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Njc?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Njc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"353\",\"campaign_id\":\"562\",\"campaign_title\":\"Zalando T1 \/ Czech \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Poradce z\u00e1kaznick\u00e9 podpory s \u202f\u010de\u0161tinou - Home office\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\">Cht\u011bli byste pracovat pro mezin&aacute;rodn&iacute; spole\u010dnost s&nbsp;p\u0159&aacute;telsk&yacute;m kolektivem a&nbsp;hled&aacute;te pr&aacute;ci z&nbsp;domova? Zaj&iacute;m&aacute;te se o&nbsp;m&oacute;du a&nbsp;r&aacute;di pom&aacute;h&aacute;te druh&yacute;m? Pak je tato pozice pr&aacute;v\u011b pro V&aacute;s. Pro na&scaron;eho partnera, kter&yacute; se zab&yacute;v&aacute; prodejem m&oacute;dy, hled&aacute;me komunikativn&iacute;ho a&nbsp;p\u0159&iacute;jemn&eacute;ho kolegu nebo kolegyni, kter&yacute; bude zodpov&iacute;dat ot&aacute;zky klient\u016f, p\u0159&iacute;padn\u011b pom&aacute;hat s&nbsp;\u0159e&scaron;en&iacute;m probl&eacute;m\u016f.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>Jak bude v&aacute;&scaron; pracovn&iacute; den vypadat:<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Zodpov&iacute;d&aacute;n&iacute; z&aacute;kaznick&yacute;ch po\u017eadavk\u016f pomoc&iacute; telefonick&eacute; linky, email\u016f a&nbsp;chat\u016f<\/li>\\n<li>Budete pracovat online z&nbsp;domova, ale budete napojeni na v&aacute;&scaron; t&yacute;m, se kter&yacute;m budete aktivn\u011b spolupracovat<\/li>\\n<li>Pr&aacute;ce na osmihodinov&eacute; pracovn&iacute; sm\u011bny (Po &ndash; P&aacute; 7:00 &ndash; 20:00, So &ndash; Ne 9:00 &ndash; 17:00)<\/li>\\n<li>Telefonn&iacute; linka je pouze pasivn&iacute;, \u017e&aacute;dn&eacute; navol&aacute;v&aacute;n&iacute; studen&yacute;ch kontakt\u016f<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>Co od V&aacute;s po\u017eadujeme:<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Minim&aacute;ln\u011b ukon\u010den&eacute; st\u0159edo&scaron;kolsk&eacute; vzd\u011bl&aacute;n&iacute; s&nbsp;maturitou<\/li>\\n<li>Dobr&aacute; znalost pr&aacute;ce s&nbsp;PC a&nbsp;v programech MS Office<\/li>\\n<li>Schopnost rychle rozpoznat pot\u0159eby z&aacute;kazn&iacute;k\u016f<\/li>\\n<li>Efektivn&iacute; organizace pr&aacute;ce, schopnost ur\u010dit si priority<\/li>\\n<li>Trp\u011blivost a&nbsp;skv\u011bl&eacute; komunikativn&iacute; schopnosti<\/li>\\n<li>Schopnost pr&aacute;ce v&nbsp;t&yacute;mu i&nbsp;samostatn\u011b<\/li>\\n<li>\u010de&scaron;tina na &uacute;rovni rodil&eacute;ho mluv\u010d&iacute;ho, angli\u010dtina na komunikativn&iacute; &uacute;rovni v&nbsp;psan&eacute; i&nbsp;mluven&eacute; podob\u011b<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>Co m\u016f\u017eete o\u010dek&aacute;vat vy od n&aacute;s:<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>p\u0159&iacute;le\u017eitost nastartovat svou kari&eacute;ru v\u202fmezin&aacute;rodn&iacute;m prost\u0159ed&iacute;<\/li>\\n<li>Pr&aacute;ce na pln&yacute; &uacute;vazek<\/li>\\n<li>Pr&aacute;ce z&nbsp;domova<\/li>\\n<li>plat 30 000 K\u010d +m\u011bs&iacute;\u010dn&iacute; bonus na z&aacute;klad\u011b v&yacute;konu (a\u017e 2.500 K\u010d)<\/li>\\n<li>Komplexn&iacute; &uacute;vodn&iacute; za&scaron;kolen&iacute; (pln\u011b hrazeno)<\/li>\\n<li>Pr\u016fb\u011b\u017en&aacute; &scaron;kolen&iacute; a&nbsp;programy pro zvy&scaron;ov&aacute;n&iacute; kvalifikace prost\u0159ednictv&iacute;m Concentrix University<\/li>\\n<li>Programy profesn&iacute;ho rozvoje a&nbsp;kari&eacute;rn&iacute; navigace na podporu va&scaron;eho kari&eacute;rn&iacute;ho r\u016fstu<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Benefity<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Stravenky (cca 2 500 K\u010d m\u011bs&iacute;\u010dn\u011b)<\/li>\\n<li>Benefitn&iacute; karta (1 940 K\u010d m\u011bs&iacute;\u010dn\u011b)<\/li>\\n<li>Multisport karta<\/li>\\n<li>Bonusy podle v&yacute;konu<\/li>\\n<li>Bonus za doporu\u010den&iacute; nov&eacute;ho kolegy<\/li>\\n<li>Ob\u010derstven&iacute; na pracovi&scaron;ti, k&aacute;va a&nbsp;\u010daj<\/li>\\n<li>Firemn&iacute; akce, sout\u011b\u017ee a&nbsp;teambuildingy<\/li>\\n<\/ul>\",\"ats_external_id\":\"CZ-562\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-05T16:40:53.019+02:00\",\"created_at\":\"2026-01-19T12:43:28.389+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NjI?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"354\",\"campaign_id\":\"561\",\"campaign_title\":\"Skoda \/ Czech \/ onsite Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Z\u00e1kaznick\u00e1 podpora pro \u0160koda Auto \u010cR projekt s \u010de\u0161tinou\",\"street\":null,\"address\":null,\"city\":\"Prague\",\"state\":\"Prague\",\"postal_code\":null,\"region\":\"Prague\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div class=\\\"mb-1000\\\">\\n<div class=\\\"mb-900\\\" data-test=\\\"jd-header-text\\\">\\n<p>Zaj&iacute;m&aacute; v&aacute;s sv\u011bt automobil\u016f a bav&iacute; v&aacute;s pom&aacute;hat lidem \u0159e&scaron;it jejich situace? P\u0159idejte se k na&scaron;emu t&yacute;mu z&aacute;kaznick&eacute; podpory a sta\u0148te se d\u016fle\u017eit&yacute;m kontaktn&iacute;m bodem pro z&aacute;kazn&iacute;ky zna\u010dky &Scaron;koda Auto.<\/p>\\n<p>Ka\u017ed&yacute; den budete pom&aacute;hat lidem naj&iacute;t \u0159e&scaron;en&iacute; jejich dotaz\u016f nebo probl&eacute;m\u016f &ndash; a\u0165 u\u017e jde o informace k voz\u016fm, asistenci na cest&aacute;ch nebo komunikaci se servisn&iacute; s&iacute;t&iacute;.<\/p>\\n<p><br \/><strong>Co bude n&aacute;pln&iacute; va&scaron;&iacute; pr&aacute;ce<\/strong><\/p>\\n<ul>\\n<li>Komunikace se z&aacute;kazn&iacute;ky a z&aacute;jemci o vozy &Scaron;koda (p\u0159edev&scaron;&iacute;m e-mailem)<\/li>\\n<li>Pomoc p\u0159i \u0159e&scaron;en&iacute; dotaz\u016f, st&iacute;\u017enost&iacute; nebo reklamac&iacute;<\/li>\\n<li>Poskytov&aacute;n&iacute; informac&iacute; o produktech a slu\u017eb&aacute;ch &Scaron;koda Auto<\/li>\\n<li>Spolupr&aacute;ce s autorizovan&yacute;mi servisy a prodejci<\/li>\\n<li>Evidence a klasifikace z&aacute;kaznick&yacute;ch po\u017eadavk\u016f v intern&iacute;ch syst&eacute;mech<\/li>\\n<li>Podpora z&aacute;kazn&iacute;k\u016f v r\u016fzn&yacute;ch situac&iacute;ch &ndash; od b\u011b\u017en&yacute;ch dotaz\u016f a\u017e po asistenci p\u0159i komplikac&iacute;ch na cest&aacute;ch<\/li>\\n<\/ul>\\n<p><br \/><strong>Koho hled&aacute;me<\/strong><\/p>\\n<ul>\\n<li>Rodil&eacute;ho mluv\u010d&iacute;ho \u010de&scaron;tiny<\/li>\\n<li>Angli\u010dtinu alespo\u0148 na &uacute;rovni B2<\/li>\\n<li>Z&aacute;jem o automobilov&yacute; sv\u011bt nebo techniku<\/li>\\n<li>Schopnost komunikovat profesion&aacute;ln\u011b a empaticky<\/li>\\n<li>Ochotu pracovat ve sm\u011bnn&eacute;m provozu<\/li>\\n<li>Zku&scaron;enost ze z&aacute;kaznick&eacute; podpory nebo call centra (ide&aacute;ln\u011b 2 roky)<\/li>\\n<li><strong>n&aacute;stup 14. z&aacute;\u0159&iacute;<\/strong><\/li>\\n<\/ul>\\n<p><br \/><strong>Co v&aacute;m nab&iacute;dneme<\/strong><\/p>\\n<ul>\\n<li>Stabiln&iacute; zam\u011bstn&aacute;n&iacute; v mezin&aacute;rodn&iacute; spole\u010dnosti Concentrix<\/li>\\n<li>Modern&iacute; kancel&aacute;\u0159e na Brumlovce (Praha 4)<\/li>\\n<li>Kompletn&iacute; za&scaron;kolen&iacute; a podporu p\u0159i n&aacute;stupu<\/li>\\n<li>Mo\u017enost kari&eacute;rn&iacute;ho r\u016fstu a dal&scaron;&iacute;ho vzd\u011bl&aacute;v&aacute;n&iacute;<\/li>\\n<li>P\u0159&iacute;jemn&eacute; pracovn&iacute; prost\u0159ed&iacute; a p\u0159&aacute;telsk&yacute; t&yacute;m<\/li>\\n<li>Benefity<\/li>\\n<li>Stravenky (cca 2 500 K\u010d m\u011bs&iacute;\u010dn\u011b)<\/li>\\n<li>Benefitn&iacute; karta (1 940 K\u010d m\u011bs&iacute;\u010dn\u011b)<\/li>\\n<li>Multisport karta<\/li>\\n<li>Bonusy podle v&yacute;konu<\/li>\\n<li>Bonus za doporu\u010den&iacute; nov&eacute;ho kolegy<\/li>\\n<li>Ob\u010derstven&iacute; na pracovi&scaron;ti, k&aacute;va a \u010daj<\/li>\\n<li>Firemn&iacute; akce, sout\u011b\u017ee a teambuildingy<\/li>\\n<\/ul>\\n<p><br \/><strong>Pracovn&iacute; doba<\/strong><br \/>Pln&yacute; &uacute;vazek &ndash; 37,5 hodin t&yacute;dn\u011b<br \/>Sm\u011bnn&yacute; provoz v\u010detn\u011b v&iacute;kend\u016f a sv&aacute;tk\u016f (p\u0159&iacute;platky samoz\u0159ejmost&iacute;)<br \/><br \/>\ud83d\udce9 Zaujala v&aacute;s tato p\u0159&iacute;le\u017eitost?<br \/>Po&scaron;lete n&aacute;m sv\u016fj \u017eivotopis a sta\u0148te se sou\u010d&aacute;st&iacute; t&yacute;mu, kter&yacute; pom&aacute;h&aacute; z&aacute;kazn&iacute;k\u016fm zna\u010dky &Scaron;koda ka\u017ed&yacute; den.<\/p>\\n<p>T\u011b&scaron;&iacute;me se na va&scaron;i p\u0159ihl&aacute;&scaron;ku!<\/p>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"CZ-561\",\"location\":\"Prague, Prague\",\"job_type\":\"full_time\",\"salary\":\"35000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-05T16:40:52.972+02:00\",\"created_at\":\"2026-01-19T12:42:01.814+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NjE?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1275\",\"campaign_id\":\"13668\",\"campaign_title\":\"Associate, Facilities R1698258\",\"campaign_type\":\"job_application\",\"job_title\":\"Facility Specialist - Durr\u00ebs\",\"street\":\"ALB Work-at-Home\",\"address\":\"ALB Work-at-Home\",\"city\":\"Tirana\",\"state\":\"Tirana County\",\"postal_code\":\"1001\",\"region\":null,\"country\":\"Albania\",\"short_description\":\"\",\"long_description\":\"<p><i><b>Concentrix<\/b><\/i> Albania is recruiting for our amazing new site in Durr\u00ebs, a Facility Specialist.<br \/>\u00a0<\/p><p><br \/>The Facility Specialist is responsible for the day-to-day operation, safety, maintenance, and compliance of company facilities. The role ensures that workplaces are safe, operational, compliant with local regulations and company standards, and ready to support business continuity and growth.<\/p><p><\/p><p>&#43;&#43;&#43;Please share with us your CV in English&#43;&#43;&#43;<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><p>1. Facility Operations &amp; Maintenance<\/p><p>\u25cf Oversee daily facility operations across offices and sites.<\/p><p><\/p><p>\u25cf Conduct regular inspections of buildings, workspaces, and shared areas.<\/p><p><\/p><p>\u25cf Monitor and manage preventive and corrective maintenance activities.<\/p><p><\/p><p>\u25cf Ensure HVAC, electrical, plumbing, lighting, elevators, and building systems are functioning properly.<\/p><p><\/p><p>\u25cf Follow up on maintenance tickets and ensure timely resolution.<\/p><p><\/p><p>\u25cf Maintain facility readiness for audits, client visits, and operations.<\/p><p><\/p><p><\/p><p><b>Health, Safety &amp; Environmental (HSE)<\/b><\/p><p><\/p><p>\u25cf Enforce company HSE policies and local regulatory requirements.<\/p><p><\/p><p>\u25cf Conduct daily\/weekly safety checks and report hazards.<\/p><p><\/p><p>\u25cf Coordinate and support fire drills, emergency evacuations, and safety trainings.<\/p><p><\/p><p>\u25cf Ensure proper signage, emergency exits, fire systems, and safety equipment are in place and operational.<\/p><p><\/p><p>\u25cf Support ISO standards (e.g., ISO 9001, ISO 14001) through documentation, inspections, and corrective actions.<\/p><p><\/p><p>\u25cf Promote cleanliness, proper storage, and safe working practices.<\/p><p><\/p><p><b>Low-Current &amp; Security Systems<\/b><\/p><p>\u25cf Monitor and support low-current systems including:<\/p><p><\/p><p>\u25cb CCTV<\/p><p><\/p><p>\u25cb Access control systems<\/p><p><\/p><p>\u25cb Fire alarm systems<\/p><p><\/p><p>\u25cb BMS and monitoring systems<\/p><p><\/p><p>\u25cf Coordinate with vendors for troubleshooting, maintenance, and upgrades.<\/p><p><\/p><p>\u25cf Ensure physical security measures are operational and compliant.<\/p><p><\/p><p>\u25cf Support incident investigations related to facilities or security.<\/p><p><\/p><p><b>Vendor &amp; Landlord Coordination<\/b><\/p><p>\u25cf Coordinate with approved service providers for maintenance and technical support.<\/p><p><\/p><p>\u25cf Supervise vendor work on-site and ensure compliance with safety and scope.<\/p><p><\/p><p>\u25cf Liaise with landlords and building management for facility-related issues.<\/p><p><\/p><p>\u25cf Ensure contractors follow work permit rules and site safety requirements.<\/p><p><\/p><p>\u25cf Validate work completion and escalate issues when needed.<\/p><p><\/p><p><b>Documentation &amp; Reporting<\/b><\/p><p>\u25cf Maintain accurate records for:<\/p><p><\/p><p>\u25cb Maintenance logs<\/p><p><\/p><p>\u25cb Safety inspections<\/p><p><\/p><p>\u25cb Incident reports<\/p><p><\/p><p>\u25cb Compliance documents<\/p><p><\/p><p>\u25cb Asset and facility records<\/p><p><\/p><p>\u25cf Prepare reports on facility status, risks, and improvements.<\/p><p><\/p><p>\u25cf Support internal and external audits by providing required evidence and documentation.<\/p><p><\/p><p><b>Support for Expansions &amp; Projects<\/b><\/p><p>\u25cf Support site expansions, refurbishments, and relocations from a facility readiness perspective.<\/p><p><\/p><p>\u25cf Assist with workspace setup, power readiness, cabling coordination, and layout compliance.<\/p><p><\/p><p>\u25cf Ensure new areas meet company standards before go-live.<\/p><p><\/p><p>\u25cf Coordinate shutdowns, access, and safety during project execution.<\/p><p><\/p><p><b>Business Continuity Support<\/b><\/p><p>\u25cf Support power redundancy, generator readiness, and emergency response plans.<\/p><p><\/p><p>\u25cf Participate in incident response related to facilities (power, water leaks, access issues).<\/p><p><\/p><p>\u25cf Ensure critical areas (server rooms, electrical rooms) are protected and maintained.<\/p><p><\/p><p><b>Required Skills &amp; Competencies<\/b><\/p><p>\u25cf Strong understanding of facility operations and building systems<\/p><p><\/p><p>\u25cf Knowledge of HSE standards and workplace safety<\/p><p><\/p><p>\u25cf Experience with low-current and physical security systems, Autocad<\/p><p><\/p><p>\u25cf Strong follow-up, documentation, and reporting skills<\/p><p><\/p><p>\u25cf Ability to work independently and handle multiple sites\/tasks<\/p><p><\/p><p>\u25cf Strong coordination and communication skills<\/p><p><\/p><p>\u25cf Practical, hands-on problem-solving mindset<\/p><p><\/p><p>\u25cf Economic and financial management skills: Plan, draft, and manage the budget for critical infrastructures, monitor operational (OPEX) and investment (CAPEX) costs, analyze budget variances and implement corrective actions.<\/p><p><\/p><p>\u25cf<b>\u00a0On-site presence and Availability to travel between the Tirana and Durr\u00ebs offices as required by business needs.<\/b><\/p><p><\/p><p><b>Preferred Qualifications<\/b><\/p><p>\u25cf Diploma or Bachelor\u2019s degree in Engineering, Facilities Management, or related field<\/p><p><\/p><p>\u25cf Experience in BPO, corporate offices, or multi-site environments<\/p><p><\/p><p>\u25cf Familiarity with ISO standards and audit requirements<\/p><p><\/p><p>\u25cf Local regulatory and civil defense knowledge<\/p><p><\/p><p>\u25cfEnglish C1\u00a0<br \/>\u00a0<\/p><p><\/p><p>\u25cf Fluent Italian is a Plus<br \/>\u00a0<\/p><p><\/p><p><b>Key Performance Indicators (KPIs)<\/b><\/p><p>\u25cf Facility uptime and issue resolution time<\/p><p><\/p><p>\u25cf Preventive maintenance compliance<\/p><p><\/p><p>\u25cf Safety incidents and corrective action closure<\/p><p><\/p><p>\u25cf Audit findings and compliance score<\/p><p><\/p><p>\u25cf Vendor work quality and follow-up effectiveness<\/p><p><\/p><p><b>What We Offer<\/b><\/p><p><\/p><ul><li>Permanent Position 40H weekly<\/li><li>Competitive Salary &#43; Annual Bonus &#x1f4b0;<\/li><li>Work Schedule: Monday to Friday, 8:30 AM to 5:30 PM<\/li><li>Career Development &amp; Growth &#x1f4c8;<\/li><li>Training &amp; Learning Activities: Access to Concentrix University and LinkedIn Learning<\/li><\/ul><p><\/p><p><i>Join us to make a significant impact on our facilities&#39; efficiency and safety while enjoying a dynamic and supportive work environment. Ready to take on the challenge? Apply today!<\/i><\/p><p><\/p><p><b>Concentrix<\/b>\u00a0is an equal-opportunity employer. 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Makati Rec Hub, GF-BPI Philam Life Building\",\"address\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1227\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader is responsible for Managing People through the day-to-day supervision of a group of call center associates and exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies. This position requires that the Team Leader ensures performance metrics are achieved by providing adequate coaching, motivation, and accountability through the disciplinary process.\",\"long_description\":\"<div><p><b>Essential Functions\/Core Responsibilities<\/b><\/p><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b><\/p><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred<\/li><li>Strong communication skills, both written and verbal<\/li><li>Proficient in Microsoft Office<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Self-starter, sense of urgency, and works well under pressure<\/li><li>Ability to foster a sense of professionalism and relationship building for self and team<\/li><\/ul><\/div><p>\u00a0\u00a0\u00a0<\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1697585\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:14.055+08:00\",\"created_at\":\"2026-01-16T16:02:09.916+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzY0Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Delivery-Operations-GVPJK_R1697585\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1227\",\"primary_location\":{\"id\":\"PH-MAK-BPIPL-01\",\"wid\":\"f25c686181fd10161ca0b3992d920000\",\"descriptor\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"joel.salvo@concentrix.com\"},\"first_name\":\"Salvo, Joel\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100628496\",\"wid\":\"60219339f7a010649d4e7673280d746d\",\"descriptor\":\"Joel Salvo (100628496)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356876\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Delivery-Operations-GVPJK_R1697585\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Delivery-Operations-GVPJK_R1697585\/apply\",\"job_requisition_id\":\"R1697585\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"maria.delgado@concentrix.com\"},\"first_name\":\"Maria Anneli Rose Delgado (061037)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"},{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"}],\"job_requisition\":{\"id\":\"R1697585\",\"wid\":\"e854549099c1100a30cea5199d4c0000\",\"descriptor\":\"2026 Delivery Operations GVPJK\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1280\",\"campaign_id\":\"13646\",\"campaign_title\":\"Manager I, Training R1697575\",\"campaign_type\":\"job_application\",\"job_title\":\"2026 Training and Quality GVPTP\",\"street\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\",\"address\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1227\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Quality Evaluator role is responsible for supporting the monitoring and evaluating the quality of inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards.  As an output of assessing quality standards, provide insight to customers to contribute to program performance improvements.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email<\/li><li>Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li><li>Participates in calibration sessions\/call listening sessions with Quality Leadership staff, Operations, Program Management and clients to ensure scoring consistency and best practices<\/li><li>Participates in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<\/li><li>Maintains strong program knowledge base; basic understanding of client products, services and\/or program strategies<\/li><li>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li><li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.)<\/li><li>Complete phone time to keep current on programs (as applicable)<\/li><li>Contribute to maintaining forms and legends documents<\/li><li>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with less than one year of relevant experience preferred<\/li><li>Effective communication skills, both written and verbal<\/li><li>Proficient in Microsoft Office<\/li><li>Ability to multi-task and meet timelines on deliverable<\/li><li>Detail-oriented<\/li><li><\/li><\/ul><h2>Career Framework Role\u00a0<\/h2><p>Entry level job with little or no prior relevant work experience.\u00a0 Acquires basic skills to perform routine tasks.\u00a0 Work is prescribed and completed with little autonomy. Works with either close supervision or under clearly defined procedures.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1697575\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:14.035+08:00\",\"created_at\":\"2026-01-16T16:02:09.643+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzY0Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Training-and-Quality-GVPTP_R1697575\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1227\",\"primary_location\":{\"id\":\"PH-MAK-BPIPL-01\",\"wid\":\"f25c686181fd10161ca0b3992d920000\",\"descriptor\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"joel.salvo@concentrix.com\"},\"first_name\":\"Salvo, Joel\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"100628496\",\"wid\":\"60219339f7a010649d4e7673280d746d\",\"descriptor\":\"Joel Salvo (100628496)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1667\",\"descriptor\":\"Manager I, Training\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356914\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Training-and-Quality-GVPTP_R1697575\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Training-and-Quality-GVPTP_R1697575\/apply\",\"job_requisition_id\":\"R1697575\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"maria.delgado@concentrix.com\"},\"first_name\":\"Maria Anneli Rose Delgado (061037)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1697575\",\"wid\":\"b12d94e0ad36100a2faafca6769e0000\",\"descriptor\":\"2026 Training and Quality GVPTP\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1281\",\"campaign_id\":\"13645\",\"campaign_title\":\"Sr. Manager, WFM Real Time Management R1697573\",\"campaign_type\":\"job_application\",\"job_title\":\"2026 Workforce Management GVPTP\",\"street\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\",\"address\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1227\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Sr. Manager Workforce Management is responsible for managing a team to develop accurate and timely forecasts, capacity plans, schedules, pre-day schedule management, intraday management, and post-day performance analysis. This position is responsible for the execution of workforce strategy.\",\"long_description\":\"<p><b>Responsibilities<\/b><\/p><p><\/p><ul><li>Review completed forecasts, schedules, and plans developed by team members to ensure completion, accuracy, and adherence to standards<\/li><li>Partner with Business Development, Operations, and Clients to develop new models to support staffing and volume changes<\/li><li>Lead reviews of Call Center efficiency and customer service performance to ensure client needs and Concentrix financial performance are met<\/li><li>Partner with support functions to ensure that forecasting, planning, and scheduling tools\/software are properly configured and maintained to support the Workforce Management team<\/li><li>Lead the development of forecasts, resource plans, and schedules for new programs<\/li><li>Associate&#39;s degree in related field from a four-year college or university with more than seven years of relevant experience (with at least two years of Progressive Management Experience) preferred<\/li><li>Experience with forecasting, capacity planning and scheduling software tools<\/li><li>Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/li><li>Advanced Microsoft Office skills<\/li><li>Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/li><li>Demonstrated ability to mentor, coach and provide direction to a team of employees<\/li><li>Demonstrated ability to take initiative and ownership with focus on continuous improvement<\/li><li>Excellent attention to detail<\/li><li>Demonstrated ability to foster customer service disposition and sense of professionalism for self and team<\/li><li>Solid understanding of the organization&#39;s business operations and industry. Demonstrated business acumen<\/li><li>Demonstrated ability to comprehend, analyze, and interpret<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><p><\/p><ul><li>3&#43; years of experience in a similar role<\/li><li>Proficiency with Microsoft Office<\/li><li>Strong organizational and communication skills<\/li><li>Strong ability to multitask<\/li><li>Comfort working with multiple groups within business<\/li><\/ul><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1697573\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:14.014+08:00\",\"created_at\":\"2026-01-16T16:02:09.381+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzY0NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Workforce-Management-GVPTP_R1697573\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Real Time Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1227\",\"primary_location\":{\"id\":\"PH-MAK-BPIPL-01\",\"wid\":\"f25c686181fd10161ca0b3992d920000\",\"descriptor\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"joel.salvo@concentrix.com\"},\"first_name\":\"Salvo, Joel\"},\"categories\":[{\"descriptor\":\"CF Real Time Management\"}],\"recruiters\":[{\"id\":\"100628496\",\"wid\":\"60219339f7a010649d4e7673280d746d\",\"descriptor\":\"Joel Salvo (100628496)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1716\",\"descriptor\":\"Sr. Manager, WFM Real Time Management\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356886\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Workforce-Management-GVPTP_R1697573\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Workforce-Management-GVPTP_R1697573\/apply\",\"job_requisition_id\":\"R1697573\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"maria.delgado@concentrix.com\"},\"first_name\":\"Maria Anneli Rose Delgado (061037)\"},\"category_groups\":[{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"}],\"job_requisition\":{\"id\":\"R1697573\",\"wid\":\"2ce5c318c4b1100a2f9981b8ffb40000\",\"descriptor\":\"2026 Workforce Management GVPTP\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1282\",\"campaign_id\":\"13644\",\"campaign_title\":\"Manager I, Training R1697579\",\"campaign_type\":\"job_application\",\"job_title\":\"2026 Training and Quality GVPJK\",\"street\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\",\"address\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1227\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Quality Evaluator role is responsible for supporting the monitoring and evaluating the quality of inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards.  As an output of assessing quality standards, provide insight to customers to contribute to program performance improvements.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email<\/li><li>Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li><li>Participates in calibration sessions\/call listening sessions with Quality Leadership staff, Operations, Program Management and clients to ensure scoring consistency and best practices<\/li><li>Participates in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<\/li><li>Maintains strong program knowledge base; basic understanding of client products, services and\/or program strategies<\/li><li>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li><li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.)<\/li><li>Complete phone time to keep current on programs (as applicable)<\/li><li>Contribute to maintaining forms and legends documents<\/li><li>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with less than one year of relevant experience preferred<\/li><li>Effective communication skills, both written and verbal<\/li><li>Proficient in Microsoft Office<\/li><li>Ability to multi-task and meet timelines on deliverable<\/li><li>Detail-oriented<\/li><li><\/li><\/ul><h2>Career Framework Role\u00a0<\/h2><p>Entry level job with little or no prior relevant work experience.\u00a0 Acquires basic skills to perform routine tasks.\u00a0 Work is prescribed and completed with little autonomy. Works with either close supervision or under clearly defined procedures.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1697579\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:13.991+08:00\",\"created_at\":\"2026-01-16T16:02:09.162+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzY0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Training-and-Quality-GVPJK_R1697579\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1227\",\"primary_location\":{\"id\":\"PH-MAK-BPIPL-01\",\"wid\":\"f25c686181fd10161ca0b3992d920000\",\"descriptor\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"lordakris.basister@concentrix.com\"},\"first_name\":\"Basister, Lorda Kris\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"100628496\",\"wid\":\"60219339f7a010649d4e7673280d746d\",\"descriptor\":\"Joel Salvo (100628496)\"},{\"id\":\"101320683\",\"wid\":\"5bf40295bb69016a97adab51141317a7\",\"descriptor\":\"LK Basister (101320683)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1667\",\"descriptor\":\"Manager I, Training\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356810\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Training-and-Quality-GVPJK_R1697579\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Training-and-Quality-GVPJK_R1697579\/apply\",\"job_requisition_id\":\"R1697579\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"maria.delgado@concentrix.com\"},\"first_name\":\"Maria Anneli Rose Delgado (061037)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1697579\",\"wid\":\"2bf086700735100a30ab382b9b090000\",\"descriptor\":\"2026 Training and Quality GVPJK\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1283\",\"campaign_id\":\"13643\",\"campaign_title\":\"Sr. Manager, WFM Real Time Management R1697582\",\"campaign_type\":\"job_application\",\"job_title\":\"2026 Workforce Management GVPJK\",\"street\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\",\"address\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1227\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Sr. Manager Workforce Management is responsible for managing a team to develop accurate and timely forecasts, capacity plans, schedules, pre-day schedule management, intraday management, and post-day performance analysis. This position is responsible for the execution of workforce strategy.\",\"long_description\":\"<p><b>Responsibilities<\/b><\/p><p><\/p><ul><li>Review completed forecasts, schedules, and plans developed by team members to ensure completion, accuracy, and adherence to standards<\/li><li>Partner with Business Development, Operations, and Clients to develop new models to support staffing and volume changes<\/li><li>Lead reviews of Call Center efficiency and customer service performance to ensure client needs and Concentrix financial performance are met<\/li><li>Partner with support functions to ensure that forecasting, planning, and scheduling tools\/software are properly configured and maintained to support the Workforce Management team<\/li><li>Lead the development of forecasts, resource plans, and schedules for new programs<\/li><li>Associate&#39;s degree in related field from a four-year college or university with more than seven years of relevant experience (with at least two years of Progressive Management Experience) preferred<\/li><li>Experience with forecasting, capacity planning and scheduling software tools<\/li><li>Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/li><li>Advanced Microsoft Office skills<\/li><li>Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/li><li>Demonstrated ability to mentor, coach and provide direction to a team of employees<\/li><li>Demonstrated ability to take initiative and ownership with focus on continuous improvement<\/li><li>Excellent attention to detail<\/li><li>Demonstrated ability to foster customer service disposition and sense of professionalism for self and team<\/li><li>Solid understanding of the organization&#39;s business operations and industry. Demonstrated business acumen<\/li><li>Demonstrated ability to comprehend, analyze, and interpret<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><p><\/p><ul><li>3&#43; years of experience in a similar role<\/li><li>Proficiency with Microsoft Office<\/li><li>Strong organizational and communication skills<\/li><li>Strong ability to multitask<\/li><li>Comfort working with multiple groups within business<\/li><\/ul><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1697582\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:13.969+08:00\",\"created_at\":\"2026-01-16T16:02:08.952+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzY0Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Workforce-Management-GVPJK_R1697582\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Real Time Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1227\",\"primary_location\":{\"id\":\"PH-MAK-BPIPL-01\",\"wid\":\"f25c686181fd10161ca0b3992d920000\",\"descriptor\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"joel.salvo@concentrix.com\"},\"first_name\":\"Salvo, Joel\"},\"categories\":[{\"descriptor\":\"CF Real Time Management\"}],\"recruiters\":[{\"id\":\"100628496\",\"wid\":\"60219339f7a010649d4e7673280d746d\",\"descriptor\":\"Joel Salvo (100628496)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1716\",\"descriptor\":\"Sr. Manager, WFM Real Time Management\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356925\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Workforce-Management-GVPJK_R1697582\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Workforce-Management-GVPJK_R1697582\/apply\",\"job_requisition_id\":\"R1697582\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"maria.delgado@concentrix.com\"},\"first_name\":\"Maria Anneli Rose Delgado (061037)\"},\"category_groups\":[{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"}],\"job_requisition\":{\"id\":\"R1697582\",\"wid\":\"1b78fb750450100a30c1ff709d560000\",\"descriptor\":\"2026 Workforce Management GVPJK\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1284\",\"campaign_id\":\"13642\",\"campaign_title\":\"Team Leader, Operations R1697577\",\"campaign_type\":\"job_application\",\"job_title\":\"2026 Delivery Operations GVPTP\",\"street\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\",\"address\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1227\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader is responsible for Managing People through the day-to-day supervision of a group of call center associates and exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies. This position requires that the Team Leader ensures performance metrics are achieved by providing adequate coaching, motivation, and accountability through the disciplinary process.\",\"long_description\":\"<div><p><b>Essential Functions\/Core Responsibilities<\/b><\/p><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b><\/p><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred<\/li><li>Strong communication skills, both written and verbal<\/li><li>Proficient in Microsoft Office<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Self-starter, sense of urgency, and works well under pressure<\/li><li>Ability to foster a sense of professionalism and relationship building for self and team<\/li><\/ul><\/div><p>\u00a0\u00a0\u00a0<\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1697577\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:13.912+08:00\",\"created_at\":\"2026-01-16T16:02:08.715+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzY0Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Delivery-Operations-GVPTP_R1697577\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1227\",\"primary_location\":{\"id\":\"PH-MAK-BPIPL-01\",\"wid\":\"f25c686181fd10161ca0b3992d920000\",\"descriptor\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"marlon.anonuevo@concentrix.com\"},\"first_name\":\"Anonuevo, Marlon\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100628496\",\"wid\":\"60219339f7a010649d4e7673280d746d\",\"descriptor\":\"Joel Salvo (100628496)\"},{\"id\":\"725655\",\"wid\":\"f6358e3b3d6d01ba3b34f1bd001926eb\",\"descriptor\":\"Marlon Anonuevo (725655)\"},{\"id\":\"918954\",\"wid\":\"f6358e3b3d6d012fb516f87e031914b1\",\"descriptor\":\"Jay Cee Sarcia (918954)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356866\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Delivery-Operations-GVPTP_R1697577\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Delivery-Operations-GVPTP_R1697577\/apply\",\"job_requisition_id\":\"R1697577\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"maria.delgado@concentrix.com\"},\"first_name\":\"Maria Anneli Rose Delgado (061037)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"},{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"}],\"job_requisition\":{\"id\":\"R1697577\",\"wid\":\"1b78fb750450100a308a417a939b0000\",\"descriptor\":\"2026 Delivery Operations GVPTP\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1285\",\"campaign_id\":\"13641\",\"campaign_title\":\"Team Leader, Operations R1697578\",\"campaign_type\":\"job_application\",\"job_title\":\"2026 Assessments Only GVPTP\",\"street\":\"PHL Makati City\",\"address\":\"PHL Makati City\",\"city\":\"Davao\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1697578\",\"location\":\"Davao, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T20:07:52.779+08:00\",\"created_at\":\"2026-01-16T16:02:08.277+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzY0MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/XMLNAME-2026-Assessments-Only-GVPTP_R1697578\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Davao\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Makati_City\",\"wid\":\"740544c0a47f01fb76ecf1781f11a159\",\"descriptor\":\"PHL Makati City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"marlon.anonuevo@concentrix.com\"},\"first_name\":\"Anonuevo, Marlon\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101928952\",\"wid\":\"2ffb5dc89bc30107af91dfcb57090000\",\"descriptor\":\"Mikee Gabrielle Martinez (101928952)\"},{\"id\":\"100628496\",\"wid\":\"60219339f7a010649d4e7673280d746d\",\"descriptor\":\"Joel Salvo (100628496)\"},{\"id\":\"725655\",\"wid\":\"f6358e3b3d6d01ba3b34f1bd001926eb\",\"descriptor\":\"Marlon Anonuevo (725655)\"},{\"id\":\"101320683\",\"wid\":\"5bf40295bb69016a97adab51141317a7\",\"descriptor\":\"LK Basister (101320683)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-380356\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/XMLNAME-2026-Assessments-Only-GVPTP_R1697578\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/XMLNAME-2026-Assessments-Only-GVPTP_R1697578\/apply\",\"job_requisition_id\":\"R1697578\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"maria.delgado@concentrix.com\"},\"first_name\":\"Maria Anneli Rose Delgado (061037)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"},{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"},{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"}],\"job_requisition\":{\"id\":\"R1697578\",\"wid\":\"d22b9c5eea9a100a309f6de8f28e0000\",\"descriptor\":\"2026 Assessments Only GVPTP\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"355\",\"campaign_id\":\"553\",\"campaign_title\":\"VW | English | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer service specialist in the automotive industry with English\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\"><strong>Your responsibilities:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responding to customer inquiries via phone, chat, and email, representing <strong>Volkswagen Group<\/strong> with professionalism and enthusiasm.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with colleagues to enhance the overall customer experience.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Staying updated on <strong>Volkswagen Group&rsquo;s<\/strong> latest offerings, policies, and services to provide customers with accurate and timely information.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exhibit warmth and enthusiasm in every customer interaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<h2><strong>Our requirements:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>1+ years of experience in a call center or customer service role, preferably in the automotive industry.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong communication skills, with a minimum C1 level in English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Excited about the opportunity to contribute to Volkswagen's continued success and growth in the automotive sector.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The ability to stay composed, tactful, and solution-focused when interacting with customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong attention to detail and organizational skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent problem-solving skills and a creative, solution-oriented mindset.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A passion for continuous learning and adapting to new technologies and processes at <strong>Volkswagen Group.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<h2>Desired:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Experience with luxury brands<\/strong> and high-end customer relationships, particularly in the automotive sector.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Familiarity with CRM systems<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Interest in the automotive industry<\/strong>, with a passion for cars and<strong> Volkswagen Group&rsquo;s <\/strong>cutting-edge technology.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2><strong>What we offer:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Support the Volkswagen Group, a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A job in a modern office in Katowice,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Employment based on a civil contract.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Receive fully paid training to ensure you&rsquo;re fully prepared for customer interactions, with continuous learning opportunities to grow your skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-building events to foster a collaborative work environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Grow your career while contributing to the future of luxury automotive experiences with<strong> Volkswagen Group.<\/strong><\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-553\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"32.68\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-24T01:59:03.896+02:00\",\"created_at\":\"2026-01-16T10:39:24.118+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTM?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1286\",\"campaign_id\":\"13635\",\"campaign_title\":\"Manager II, Training &amp; Quality R1697688\",\"campaign_type\":\"job_application\",\"job_title\":\"Ing\u00e9nieur qualit\u00e9 formation - Maroc - Fran\u00e7ais - Anglais - Exp\u00e9riment\u00e9\",\"street\":\"MAR - Work-At-Home\",\"address\":\"MAR - Work-At-Home\",\"city\":null,\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"Qui sommes-nous ?\\nConcentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p><b>Missions<\/b><\/p><p>L\u2019Ing\u00e9nieur Qualit\u00e9 &amp; Formation est garant de la\u00a0strat\u00e9gie Formation &amp; Qualit\u00e9,\u00a0de la performance des dispositifs\u00a0d\u00e9ploy\u00e9s et du r\u00f4le d\u2019expertise aupr\u00e8s des clients et de la direction.<\/p><p><\/p><p><b>1. Pilotage strat\u00e9gique &amp; expertise Formation<\/b><\/p><ul><li>D\u00e9finir la strat\u00e9gie Formation &amp; Qualit\u00e9 de son p\u00e9rim\u00e8tre en lien avec les enjeux business<\/li><li>Challenger les dispositifs existants et porter les \u00e9volutions structurantes<\/li><li>Concevoir des parcours complexes et \u00e0 forte valeur ajout\u00e9e (Travel &amp; Automotive)<\/li><li>Piloter les ing\u00e9nieries p\u00e9dagogiques et garantir leur coh\u00e9rence globale<\/li><li>\u00catre r\u00e9f\u00e9rent m\u00e9thodologique et p\u00e9dagogique sur son p\u00e9rim\u00e8tre<\/li><li>Assurer une veille active sur les innovations p\u00e9dagogiques et sectorielles<\/li><li>Standardiser, formaliser et s\u00e9curiser les processus formation<\/li><\/ul><p><b>2. Gouvernance Qualit\u00e9 &amp; performance<\/b><\/p><ul><li>D\u00e9finir et piloter la feuille de route qualit\u00e9 globale<\/li><li>Analyser les r\u00e9sultats, identifier les leviers de performance et piloter les plans d\u2019am\u00e9lioration<\/li><li>Construire et suivre les KPI qualit\u00e9 \/ formation \/ ROI<\/li><\/ul><ul><li>\u00catre force de recommandation aupr\u00e8s des directions op\u00e9rationnelles<\/li><li>Faire preuve d\u2019initiative et d\u2019innovation<\/li><\/ul><p><b>3. Relation client &amp; avant-vente<\/b><\/p><ul><li>Intervenir comme expert-conseil lors des phases d\u2019avant-vente, de kick-off et de transformation<\/li><li>Participer aux comit\u00e9s clients et r\u00e9unions strat\u00e9giques<\/li><\/ul><ul><li>Contribuer aux r\u00e9ponses aux appels d\u2019offres sur le p\u00e9rim\u00e8tre Formation &amp; Qualit\u00e9<\/li><\/ul><p><b>4. Management &amp; leadership<\/b><\/p><ul><li>Manager, structurer et faire monter en comp\u00e9tences les \u00e9quipes Formation &amp; Qualit\u00e9<\/li><li>Accompagner les profils juniors et interm\u00e9diaires<\/li><li>Contribuer \u00e0 la structuration des pratiques \u00e0 l\u2019\u00e9chelle du p\u00e9rim\u00e8tre<\/li><\/ul><p><\/p><p><b>Profil recherch\u00e9 \u2013 Senior<\/b><\/p><ul><li>Formation sup\u00e9rieure en RH, ing\u00e9nierie de formation ou management<\/li><li>Entre 3 \u00e0 5 ans d\u2019exp\u00e9rience sur un poste similaire<\/li><li>Expertise av\u00e9r\u00e9e en ing\u00e9nierie de formation et pilotage qualit\u00e9<\/li><li>Forte capacit\u00e9 d\u2019analyse, de structuration et de prise de hauteur<\/li><li>Excellente posture client et leadership naturel<\/li><li>Fran\u00e7ais et anglais courants<\/li><li>Capacit\u00e9 \u00e0 \u00e9voluer dans des environnements complexes et multi-projets<\/li><li>La ma\u00eetrise du Pack Office et des outils de conception sont indispensables<\/li><li>Rigueur, respect des deadlines et gestion des priorit\u00e9s sont des atouts majeurs pour r\u00e9ussir votre mission<\/li><li>Disponibilit\u00e9 et mobilit\u00e9 nationale&#43; internationale selon le besoin<\/li><\/ul><p><\/p><p>En \/\/\u00a0:<\/p><ul><li>Vous \u00eates un bon communiquant et disposez de grandes capacit\u00e9s r\u00e9dactionnelles<\/li><li>Vous faites preuve de cr\u00e9ativit\u00e9<\/li><li>Vous savez adapter les modalit\u00e9s d\u2019apprentissage aux besoins et au public form\u00e9<\/li><li>Vous maitrisez les pr\u00e9sentations devant une large audience<\/li><\/ul><p><\/p><p><b>Quelques pr\u00e9cisions suppl\u00e9mentaires\u00a0:<\/b><\/p><p><\/p><ul><li>Localisation\u00a0: Maroc (on accepte les 4 r\u00e9gions)<\/li><li>Possibilit\u00e9 de travailler en hybride<\/li><\/ul>\",\"ats_external_id\":\"R1697688\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T03:36:33.109+08:00\",\"created_at\":\"2026-01-16T00:02:09.503+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzYzNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Ingnieur-qualit-formation---Maroc---Franais---Anglais---Expriment_R1697688\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Training and Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":null,\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-WAH-MOROC-00\",\"wid\":\"8d6c4610e800104649ed08663e710000\",\"descriptor\":\"MAR - Work-At-Home\"}},\"languages\":[\"English\",\"French\"],\"recruiter\":{\"email\":{\"address\":\"naoufal.sallou@concentrix.com\"},\"first_name\":\"Sallou, Naoufal\"},\"categories\":[{\"descriptor\":\"CF Training and Quality\"}],\"recruiters\":[{\"id\":\"102543005\",\"wid\":\"da7d7d2449a210103329512c883b0001\",\"descriptor\":\"Naoufal Sallou (102543005)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1685\",\"descriptor\":\"Manager II, Training & Quality\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356845\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Ingnieur-qualit-formation---Maroc---Franais---Anglais---Expriment_R1697688\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Ingnieur-qualit-formation---Maroc---Franais---Anglais---Expriment_R1697688\/apply\",\"job_requisition_id\":\"R1697688\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"fatimazohra.tricha@concentrix.com\"},\"first_name\":\"Fatima Zahra Tricha (102561080)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1697688\",\"wid\":\"038cbc3b992a100a38ab4ee3477f0000\",\"descriptor\":\"Ing\u00e9nieur qualit\u00e9 formation - Maroc - Fran\u00e7ais - Anglais - Exp\u00e9riment\u00e9\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8B\",\"wid\":\"0227dc387a0901afed42c8f6e0656d35\",\"descriptor\":\"Grade 8B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1287\",\"campaign_id\":\"13626\",\"campaign_title\":\"Manager II, Operations Support R1688059\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Sales Operations Leader\",\"street\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\",\"address\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\",\"city\":\"Prague\",\"state\":\"Hlavn\u00ed m\u011bsto Praha\",\"postal_code\":\"14000\",\"region\":null,\"country\":\"Czechia\",\"short_description\":\"Drive the overall marketing and relationship engagement execution for specific customers;\\nDrive marketing generated opportunities and positive customer experience;\\nWork with key stakeholders around the business to develop innovative and effective marketing engagements;\\nGenerate efficiency and drive team's productivity through the adoption of digital selling tools;\\nManage a team of Demand Generation Specialists;\\nResponsible for training and coaching the team on soft skills and product knowledge;\",\"long_description\":\"<h2>Essential Functions - Duties and Responsibilities\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><p>\u2022 <b>Sales Team Direction and Strategy<\/b><\/p><ul><li><p>Determine the best use of team resources in order to meet revenue quota and goals.<\/p><\/li><li><p>Establish clear guidance for account contact, frequency and call strategies.<\/p><\/li><li><p>Establish clear and measurable goals for team members.<\/p><\/li><\/ul><p>\u2022 <b>Team Coaching and Execution Guidance<\/b><\/p><ul><li><p>Work with team members to ensure that appropriate Call Management processes are being followed: planning, preparation, and execution<\/p><\/li><li><p>Ensure that leads\/ opportunities are managed effectively creation, hand over, and progression<\/p><\/li><li><p>Help the BDRs establish appropriate rhythm and content of on-going customer relationships<\/p><\/li><li><p>Provide guidance for discussions with customers including \u0096 as needed talking directly with customer him\/herself.<\/p><\/li><\/ul><p><b>\u2022 Customer Relationship<\/b><\/p><ul><li><p>Look after the customer having a positive experience by establishing quality controls, auditing interactions and ensuring value is provided on each exchange with the customer<\/p><\/li><\/ul><p><b>\u2022 Effective, predictable business<\/b><\/p><ul><li><p>Deliver strong growth by exceeding defined targets<\/p><\/li><li><p>Ensure that program meets or exceeds overall targets such as opportunity generation, pipeline revenue, account coverage, and key activity completion. Elaborates close the gap plan in case of deviation.<\/p><\/li><li><p>Uses the Agent Productivity Report to manage the team using pre-defined metrics to compare individual and team performance<\/p><\/li><li><p>Ensure adherence to corporate standard tools and processes.<\/p><\/li><\/ul><p><\/p><h2>Qualifications:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li><p>Ideal 4-5 years of sales experience. Proven track record in Sales with preferably Sales Management experience<\/p><\/li><li><p>Ideal 2-3 years of supervisory or team leader experience in an IT\/telesales environment<\/p><\/li><li><p>Experience in forecasting and pipeline management<\/p><\/li><li><p>Experience in coaching and in delivering soft skills and product training<\/p><\/li><li><p>Strong communicator, strong organizing abilities and process-oriented work style<\/p><\/li><li><p>Demonstrated understanding of solution selling techniques and selling software solutions to customers<\/p><\/li><li><p>Ability to motivate, encourage and coach others to develop strong relationship-building and sales skills<\/p><\/li><li><p>Familiar with business tools and CRM systems.<\/p><\/li><li><p>Fluent Czech and English levels<\/p><\/li><\/ul><p><\/p><p><b>Disclaimer:<\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0\u00a0<\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1688059\",\"location\":\"Prague, Hlavn\u00ed m\u011bsto Praha\",\"job_type\":\"full_time\",\"salary\":\"90000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-03-10T18:32:56.691+08:00\",\"created_at\":\"2026-01-15T20:02:03.601+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzYyNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CZE-Prague---Vyskocilova-14814-9th-floor\/B2B-Sales-Operations-Leader_R1688059\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Operations Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Prague\",\"state\":null,\"country\":{\"wid\":\"fc078443155c4ad294201ecf5a61a499\",\"iso2\":\"CZ\",\"iso3\":\"CZE\",\"descriptor\":\"Czechia\",\"iso_numeric\":\"203\"},\"postal_code\":\"14000\",\"primary_location\":{\"id\":\"CZ-PRA-VYSKO-01\",\"wid\":\"d336840d2e5c101d479b451bf5e20000\",\"descriptor\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"francisco.carrico@concentrix.com\"},\"first_name\":\"Carrico, Francisco\"},\"categories\":[{\"descriptor\":\"CF Operations Support\"}],\"recruiters\":[{\"id\":\"101952635\",\"wid\":\"a716c757c0c501109a2f7365f0b50000\",\"descriptor\":\"Francisco Carrico (101952635)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0756\",\"descriptor\":\"Manager II, Operations Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356611\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CZE-Prague---Vyskocilova-14814-9th-floor\/B2B-Sales-Operations-Leader_R1688059\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CZE-Prague---Vyskocilova-14814-9th-floor\/B2B-Sales-Operations-Leader_R1688059\/apply\",\"job_requisition_id\":\"R1688059\"}],\"organizations\":[{\"wid\":\"5177aea6045b10396a4de63b7a190000\",\"descriptor\":\"14223 - Hpinc - WHCRIT8\",\"reference_id\":\"WHCRIT8\",\"custom_reference_id\":\"WHCRIT8\",\"company_reference_id\":null},{\"wid\":\"c03d0478f7c3101ef5b76baf94cd0000\",\"descriptor\":\"W0ZPXY P_Cr - Hp\",\"reference_id\":\"W0ZPXY\",\"custom_reference_id\":\"W0ZPXY\",\"company_reference_id\":null},{\"wid\":\"a2b3177a2a35100bef2463eebbcc0000\",\"descriptor\":\"COGS (SITE) Operations Manager Billable Direc\",\"reference_id\":\"SITOPSMGRBL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"88e6edbacaa4101ac0b5837a32290000\",\"descriptor\":\"Concentrix Czech Republic s.r.o.\",\"reference_id\":\"WCZ01\",\"custom_reference_id\":null,\"company_reference_id\":\"WCZ01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"lenka.ticha@concentrix.com\"},\"first_name\":\"Lenka Tich\u00e1 (102381183)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1688059\",\"wid\":\"4aca0b3779511000a582e54abee00000\",\"descriptor\":\"B2B Sales Operations Leader\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_8B\",\"wid\":\"0227dc387a0901afed42c8f6e0656d35\",\"descriptor\":\"Grade 8B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"356\",\"campaign_id\":\"550\",\"campaign_title\":\"Warner Bros \/ Polish \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service advisor with Polish - Home office\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\">Do you like to join the fascinating and ever-changing digital media world?<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Do you enjoy discussions about TV shows and favorite films? Now you can do it while working! We currently seek Customer Service Advisors for our partner, the online streaming service of the digital media giant.<\/p>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"356\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">What you will do in this role:<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Answer phone calls, e-mails, and messages on social media and live chat from customers<\/li>\\n<li>Help customers with service-related issues<\/li>\\n<li>Inform customers of promo events<\/li>\\n<li>Work shifts: morning 09:00-17:45, afternoon 13:15-22:00, (Working hours are according to the market covered)<\/li>\\n<li>Phone calls are inbound, no cold-calling<\/li>\\n<li>Suitable for people without experience<\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"27360\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">What we expect:<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Good computer skills and good knowledge of MS Office<\/li>\\n<li>Ability to quickly identify customers' problems and needs<\/li>\\n<li>Ability to set priorities and manage daily responsibilities effectively<\/li>\\n<li>A&nbsp;client-oriented approach, patience, and strong communication skills<\/li>\\n<li>Team players with the ability to work in a&nbsp;Customer Service environment<\/li>\\n<li>Living in the Czech Republic is a&nbsp;plus<\/li>\\n<li><strong>Native Polish and communicative level of English in both oral and written form<\/strong><\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-recent-on-screen347315_747=\\\"27427\\\" data-gtm-vis-first-on-screen347315_747=\\\"27427\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">We offer:<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Home office<\/li>\\n<li>Meal vouchers<\/li>\\n<li>Attractive bonuses according to the performance<\/li>\\n<li>Daily use of foreign languages, especially English.<\/li>\\n<li>Great referral bonus<\/li>\\n<li>A&nbsp;team that is fair and human at all times, including corporate governance.<\/li>\\n<li>Interactive activities: team-building, company parties, sports, etc.<\/li>\\n<li>Opportunity to develop a&nbsp;career within a&nbsp;multinational environment<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">If you are interested in our offer, please apply now!<\/p>\",\"ats_external_id\":\"CZ-550\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-06T15:17:23.278+02:00\",\"created_at\":\"2026-01-15T16:44:45.320+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTA?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"357\",\"campaign_id\":\"547\",\"campaign_title\":\"Warner Bros \/ Croatian \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service advisor with Croatian - Home office\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\">Do you like to join the fascinating and ever-changing digital media world?<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Do you enjoy discussions about TV shows and favorite films? Now you can do it while working! We currently seek Customer Service Advisors for our partner, the online streaming service of the digital media giant.<\/p>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"326\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">What you will do in this role:<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Answer phone calls, e-mails, and messages on social media and live chat from customers<\/li>\\n<li>Help customers with service-related issues<\/li>\\n<li>Inform customers of promo events<\/li>\\n<li>Work shifts: morning 09:00-17:45, afternoon 13:15-22:00, (Working hours are according to the market covered)<\/li>\\n<li>Phone calls are inbound, no cold-calling<\/li>\\n<li>Suitable for people without experience<\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"22879\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">What we expect:<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Good computer skills and good knowledge of MS Office<\/li>\\n<li>Ability to quickly identify customers' problems and needs<\/li>\\n<li>Ability to set priorities and manage daily responsibilities effectively<\/li>\\n<li>A&nbsp;client-oriented approach, patience, and strong communication skills<\/li>\\n<li>Team players with the ability to work in a&nbsp;Customer Service environment<\/li>\\n<li>Living in the Czech Republic is a&nbsp;plus<\/li>\\n<li><strong>Native Croatian and communicative level of English in both oral and written form<\/strong><\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-recent-on-screen347315_747=\\\"24606\\\" data-gtm-vis-first-on-screen347315_747=\\\"24606\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">We offer:<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Home office<\/li>\\n<li>Meal vouchers<\/li>\\n<li>Attractive bonuses according to the performance<\/li>\\n<li>Daily use of foreign languages, especially English.<\/li>\\n<li>Great referral bonus<\/li>\\n<li>A&nbsp;team that is fair and human at all times, including corporate governance.<\/li>\\n<li>Interactive activities: team-building, company parties, sports, etc.<\/li>\\n<li>Opportunity to develop a&nbsp;career within a&nbsp;multinational environment<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">If you are interested in our offer, please apply now!<\/p>\",\"ats_external_id\":\"CZ-547\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-05T16:40:51.823+02:00\",\"created_at\":\"2026-01-15T16:37:22.024+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDc?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"358\",\"campaign_id\":\"546\",\"campaign_title\":\"Warner Bros \/ Bulgarian \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service advisor with Bulgarian - Home office\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\">Do you like to join the fascinating and ever-changing digital media world?<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Do you enjoy discussions about TV shows and favorite films? Now you can do it while working! We currently seek Customer Service Advisors for our partner, the online streaming service of the digital media giant.<\/p>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"356\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">What you will do in this role:<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Answer phone calls, e-mails, and messages on social media and live chat from customers<\/li>\\n<li>Help customers with service-related issues<\/li>\\n<li>Inform customers of promo events<\/li>\\n<li>Work shifts: morning 09:00-17:45, afternoon 13:15-22:00, (Working hours are according to the market covered)<\/li>\\n<li>Phone calls are inbound, no cold-calling<\/li>\\n<li>Suitable for people without experience<\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"27360\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">What we expect:<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Good computer skills and good knowledge of MS Office<\/li>\\n<li>Ability to quickly identify customers' problems and needs<\/li>\\n<li>Ability to set priorities and manage daily responsibilities effectively<\/li>\\n<li>A&nbsp;client-oriented approach, patience, and strong communication skills<\/li>\\n<li>Team players with the ability to work in a&nbsp;Customer Service environment<\/li>\\n<li>Living in the Czech Republic is a&nbsp;plus<\/li>\\n<li><strong>Native BULGARIAN and communicative level of English in both oral and written form<\/strong><\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-recent-on-screen347315_747=\\\"27427\\\" data-gtm-vis-first-on-screen347315_747=\\\"27427\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">We offer:<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Home office<\/li>\\n<li>Meal vouchers<\/li>\\n<li>Attractive bonuses according to the performance<\/li>\\n<li>Daily use of foreign languages, especially English.<\/li>\\n<li>Great referral bonus<\/li>\\n<li>A&nbsp;team that is fair and human at all times, including corporate governance.<\/li>\\n<li>Interactive activities: team-building, company parties, sports, etc.<\/li>\\n<li>Opportunity to develop a&nbsp;career within a&nbsp;multinational environment<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">If you are interested in our offer, please apply now!<\/p>\",\"ats_external_id\":\"CZ-546\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-05T16:40:51.755+02:00\",\"created_at\":\"2026-01-15T16:33:50.953+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDY?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"359\",\"campaign_id\":\"545\",\"campaign_title\":\"HM \/ Greek \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor with Greek | Home Office from Czechia - from 17.08.\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">We are Concentrix - a world leader in customer service. We help top brands grow thanks to top customer service and technological solutions. We&nbsp;operate&nbsp;in more than 70 countries and are proud holders of awards such as Employer Brand Leader of the Year or Best Employer - Outsourcing. Are you looking for a fresh career challenge or the chance to grow in an international company? Join our customer service team, where&nbsp;you&rsquo;ll&nbsp;work in a dynamic, multicultural environment with the comfort of a home office and company-provided equipment. We offer a stable role in the Czech branch of a global organization, with shift-based work and opportunities to develop your skills and career.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What will you do in this role:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Communicate with customers via phone calls, e-mails, and social media platforms<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Assist&nbsp;customers with service-related questions and ensure efficient problem<\/span> resolution<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Handle only inbound calls &ndash; no cold calling<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Work in a rotating shift pattern: 8:00&ndash;17:00 or 9:00&ndash;18:00, including some weekends&nbsp;and bank holidays<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Document customer interactions, update case details in the system, and manage<\/span> administrative back-office tasks (e.g., processing requests or verifying information)<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Collaborate with various departments to resolve complex cases and ensure seamless customer experience<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Share insights with your team to continuously improve processes and service quality<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">This role is also suitable for candidates without prior experience &ndash; full training will be provided.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What we expect:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Native Greek and a communicative level of English (both spoken and written)<br \/><\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Interest in fashion and a genuine desire to help customers in any situation with&nbsp;a&nbsp;positive&nbsp;mindset<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Strong collaboration skills, flexibility, and a team-player attitude<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Good computer skills, including solid knowledge of MS Office<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Ability to stay organized, set priorities, and manage daily tasks effectively<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A client-oriented approach, patience, and excellent communication skills<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What do we offer:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Home office with company-provided equipment for your comfort and flexibility<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Meal contribution as an additional allowance<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attractive performance bonuses and a rewarding referral program<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Benefit card with monthly balance added from us<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Daily use of foreign languages, especially English, in an international environment<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A fair, supportive, and people-focused team culture that values respect&nbsp;and&nbsp;collaboration<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Extensive training and clear opportunities for career growth within a global company<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fun and engaging activities &ndash; team-building events, company celebrations, sports, and more<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"CZ-545\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-05T16:40:51.695+02:00\",\"created_at\":\"2026-01-15T16:32:01.338+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDU?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"557\",\"campaign_id\":\"71\",\"campaign_title\":\"Warner Bros \/ Latvian \/ Riga\",\"campaign_type\":\"job_application\",\"job_title\":\"Klientu apkalpo\u0161anas speci\u0101lists\/-e (ar latvie\u0161u valodas zin\u0101\u0161an\u0101m)\",\"street\":\"Kri\u0161j\u0101\u0146a Valdem\u0101ra iela 21\",\"address\":\"Kri\u0161j\u0101\u0146a Valdem\u0101ra iela 21\",\"city\":\"Riga\",\"state\":null,\"postal_code\":\"LV-1010\",\"region\":\"Riga\",\"country\":\"Latvia\",\"short_description\":\" Job Description Mekl\u0113 jaunus karjeras izaicin\u0101jumus? \",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Pievienojies m\u016bsu komandai - Concentrix! M\u0113s esam glob\u0101ls tehnolo\u0123iju un pakalpojumu uz\u0146\u0113mums, kas atbalsta Tev zin\u0101mus z\u012bmolus vair\u0101k nek\u0101 70 valst\u012bs. &Scaron;obr\u012bd mekl\u0113jam jaunus kol\u0113\u0123us, kas apkalpos klientus, kuri izmanto video straum\u0113&scaron;anas pakalpojumus, vair\u0101k par darbu un klientu m\u0113s past\u0101st\u012bsim atlases procesa laik\u0101!<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">&nbsp;<\/p>\\n<p><strong>Uzs\u0101k&scaron;anas datums:<\/strong> 27-07.2026<\/p>\\n<p><strong>Darba vieta: <\/strong>Kri&scaron;j\u0101\u0146a Valdem\u0101ra iela 21, R\u012bga<\/p>\\n<p><strong>Darba laiks: <\/strong>pirmdiena - sv\u0113tdiena, darbs mai\u0146\u0101s (8.5h), laika posm\u0101 no 9:00 l\u012bdz 22:00<\/p>\\n<p><strong>Atalgojums<\/strong>: 1300,- Euro \/ Gross un bonusa sist\u0113ma<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Darba pien\u0101kumi:&nbsp;<\/strong>Galvenais uzdevums ir nodro&scaron;in\u0101t klientiem atbalstu un apkalpo&scaron;anu pa t\u0101lruni, e-pastu, soci\u0101lajos t\u012bklos un cit\u0101s telefona aplik\u0101cij\u0101s. M\u016bsu komanda sniedz atbalstu latvie&scaron;u un ang\u013cu valod\u0101, risinot klientiem radu&scaron;os jaut\u0101jumus saist\u012bb\u0101 ar straum\u0113&scaron;anas platformas lieto&scaron;anu (valoda, k\u0101d\u0101 tiks sniegts pakalpojums b\u016bs atkar\u012bgs no t\u0101, k\u0101du valodu izv\u0113las klients, kas v\u0113l\u0101s sazin\u0101ties ar m\u016bsu atbalsta komandu).<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ko m\u0113s pied\u0101v\u0101sim Tev?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Apmaks\u0101tus telefona sakarus person\u012bgaj\u0101m vajadz\u012bb\u0101m<\/p>\\n<\/li>\\n<li>\\n<p>Vesel\u012bbas un nelaimes gad\u012bjumu apdro&scaron;in\u0101&scaron;anu<\/p>\\n<\/li>\\n<li>\\n<p>Ikm\u0113ne&scaron;a bonusu, kas balst\u012bti uz Tavu un komandas veikumu<\/p>\\n<\/li>\\n<li>\\n<p>Papildu atl\u012bdz\u012bbu par veiksm\u012bgi ieteiktiem jauniem kol\u0113\u0123iem<\/p>\\n<\/li>\\n<li>\\n<p>Komandas aktivit\u0101tes<\/p>\\n<\/li>\\n<li>\\n<p>Darba vietu modern\u0101 biroj\u0101, R\u012bgas centr\u0101<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Tu b\u016bsi piem\u0113rots kandid\u0101ts, ja&nbsp;<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Br\u012bvi p\u0101rvaldi latvie&scaron;u valodu<\/p>\\n<\/li>\\n<li>\\n<p>J\u016bties komfortabli lietojot ang\u013cu valodu (vismaz B2) valodas gan mutiski, gan rakstiski<\/p>\\n<\/li>\\n<li>\\n<p>K\u0101 ar\u012b, nov\u0113rt\u012bsim Ja Tev b\u016bs iepriek&scaron;\u0113ja darba pieredze l\u012bdz\u012bg\u0101 amat\u0101, bet ja n\u0113, tad iem\u0101c\u012bsim visu, kas ir vajadz\u012bgs!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>M\u016bsu atlases proces: telefona&nbsp;intervija un intervija ar atlases speci\u0101listu; k\u0101 ar\u012b kandid\u0101tam ar\u012b b\u016bs j\u0101iesniedz rekomend\u0101cija no iepriek&scaron;\u0113j\u0101 darba dev\u0113ja izzi\u0146a par nesod\u0101m\u012bbu.<\/p>\\n<p>Ja tas izklaus\u0101s k\u0101 Tavs n\u0101kamais karjeras solis,<strong>&nbsp;m\u0113s gaidam tavu pieteikumu<\/strong>. Piesakies &scaron;odien un uzzini k\u0101p\u0113c 440 000+ kol\u0113\u0123u vis\u0101 pasaul\u0113 sauc Concentrix par savu darba dev\u0113ju! \ud83d\udc4b<\/p>\\n<p>&nbsp;<\/p>\\n<p>_______________________________________________________________________<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the thrill of a game-changing career!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for a new challenge? Concentrix is a global technology and services company supporting the brands of the future in over 70 countries. We work with well-known companies - the ones you use every day - by improving their operations with new, innovative technologies and solutions.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Location<\/strong>: Kri&scaron;j\u0101\u0146a Valdem\u0101ra iela 21, R\u012bga<\/p>\\n<p><strong>Start date<\/strong>: 27.07.2026<\/p>\\n<p><strong>Working hours<\/strong>: Monday to Sunday, work in 8.5h shifts, from 9 AM to 10 PM<\/p>\\n<p><strong>Salary<\/strong>: 1300,- Euro \/ Gross<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tasks:<\/strong><\/p>\\n<p>Your work consists of providing customers with the best possible support and service via phone, email and social media and phone apps. You will actively listen to what the customer needs help with, troubleshoot on the customer's behalf and solve the customer's problem to the best of your ability, this will be done in Latvian or English language (the language in which the service will be provided will depend on the language chosen by the client who wishes to contact our support team).<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer you<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Paid personal phone bill<\/p>\\n<\/li>\\n<li>\\n<p>Health and accident insurance&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>A bonus model based on your and team's performance<\/p>\\n<\/li>\\n<li>\\n<p>Extra add-on for successful referrals for this role<\/p>\\n<\/li>\\n<li>\\n<p>Team activities<\/p>\\n<\/li>\\n<li>\\n<p>Modern office in Riga's center&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will be a great fit, if you,<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Speak fluent Latvian<\/p>\\n<\/li>\\n<li>\\n<p>Feel comfortable to switch to English language (B2 level, both written and verbal)<\/p>\\n<\/li>\\n<li>\\n<p>It would also be great if you already have experience in customer support - but if not, no worries, we'll teach you everything you need to know!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>We want to hear from you if this feels like the right step for you in your career. Apply today and join us at Concentrix! \ud83d\udc4b<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\",\"ats_external_id\":\"LV-71\",\"location\":\"Riga, Riga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-22T02:59:18.048+03:00\",\"created_at\":\"2026-01-15T10:18:31.022+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MQ?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\",\"relevance_score\":\"1\"},{\"id\":\"558\",\"campaign_id\":\"69\",\"campaign_title\":\"Warner Bros \/ Hebrew \/ Riga\",\"campaign_type\":\"job_application\",\"job_title\":\"Klientu apkalpo\u0161anas speci\u0101lists\/-e (ar ebreju valodas zin\u0101\u0161an\u0101m)\",\"street\":null,\"address\":null,\"city\":\"Riga\",\"state\":null,\"postal_code\":null,\"region\":\"Riga\",\"country\":\"Latvia\",\"short_description\":\"Become our new Hebrew speaking colleague at Concentrix!\",\"long_description\":\"<p><strong>(LV)<\/strong><\/p>\\n<p><strong>Mekl\u0113 jaunus karjeras izaicin\u0101jumus?&nbsp;<\/strong>Pievienojies m\u016bsu komandai - Concentrix! M\u0113s esam glob\u0101ls tehnolo\u0123iju un pakalpojumu uz\u0146\u0113mums, kas atbalsta Tev zin\u0101mus z\u012bmolus vair\u0101k nek\u0101 70 valst\u012bs. &Scaron;obr\u012bd mekl\u0113jam jaunus kol\u0113\u0123us, kas apkalpos klientus, kuri izmanto video straum\u0113&scaron;anas pakalpojumus, vair\u0101k par darbu un klientu m\u0113s past\u0101st\u012bsim atlases procesa laik\u0101!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Uzs\u0101k&scaron;anas datums:<\/strong> 2026. gada ruden\u012b<\/p>\\n<p><strong>Darba vieta: <\/strong>Kr.Valdem\u0101ra iela 21, R\u012bga, darbs no biroja<\/p>\\n<p><strong>Darba laiks:&nbsp;<\/strong>Pirmdiena - sv\u0113tdiena, darbs mai\u0146\u0101s, no 9:00 l\u012bdz 22:00<\/p>\\n<p><strong>Atalgojums<\/strong>: 1800,- Euro \/ Gross un bonusa sist\u0113ma<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Darba pien\u0101kumi:&nbsp;<\/strong>Galvenais uzdevums ir nodro&scaron;in\u0101t klientiem atbalstu un apkalpo&scaron;anu pa t\u0101lruni, e-pastu un cit\u0101s telefona aplik\u0101cij\u0101s. M\u016bsu komanda sniedz atbalstu ebreju un ang\u013cu valod\u0101, risinot klientiem radu&scaron;os jaut\u0101jumus saist\u012bb\u0101 ar straum\u0113&scaron;anas platformas lieto&scaron;anu (valoda, k\u0101d\u0101 tiks sniegts pakalpojums b\u016bs atkar\u012bgs no t\u0101, k\u0101du valodu izv\u0113las klients, kas v\u0113l\u0101s sazin\u0101ties ar m\u016bsu atbalsta komandu).<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ko m\u0113s pied\u0101v\u0101sim Tev?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Apmaks\u0101tus telefona sakarus person\u012bgaj\u0101m vajadz\u012bb\u0101m<\/p>\\n<\/li>\\n<li>\\n<p>Vesel\u012bbas un nelaimes gad\u012bjumu apdro&scaron;in\u0101&scaron;anu<\/p>\\n<\/li>\\n<li>\\n<p>Ikm\u0113ne&scaron;a bonusu, kas balst\u012bti uz Tavu un komandas veikumu<\/p>\\n<\/li>\\n<li>\\n<p>Papildu atl\u012bdz\u012bbu par veiksm\u012bgi ieteiktiem jauniem kol\u0113\u0123iem<\/p>\\n<\/li>\\n<li>\\n<p>Komandas aktivit\u0101tes<\/p>\\n<\/li>\\n<li>\\n<p>Darba vietu modern\u0101 biroj\u0101, R\u012bgas centr\u0101<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Tu b\u016bsi piem\u0113rots kandid\u0101ts, ja&nbsp;<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Br\u012bvi p\u0101rvaldi ebreju valodu<\/p>\\n<\/li>\\n<li>\\n<p>J\u016bties komfortabli lietojot ang\u013cu valodu (vismaz B2) valodas gan mutiski, gan rakstiski<\/p>\\n<\/li>\\n<li>\\n<p>K\u0101 ar\u012b, nov\u0113rt\u012bsim Ja Tev b\u016bs iepriek&scaron;\u0113ja darba pieredze l\u012bdz\u012bg\u0101 amat\u0101, bet ja n\u0113, tad iem\u0101c\u012bsim visu, kas ir vajadz\u012bgs!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>M\u016bsu atlases proces: telefona intervija un intervija ar atlases speci\u0101listu; k\u0101 ar\u012b kandid\u0101tam ar\u012b b\u016bs j\u0101iesniedz rekomend\u0101cija no iepriek&scaron;\u0113j\u0101 darba dev\u0113ja izzi\u0146a par nesod\u0101m\u012bbu. Ja tas izklaus\u0101s k\u0101 Tavs n\u0101kamais karjeras solis,<strong>&nbsp;m\u0113s gaidam tavu pieteikumu<\/strong>. Piesakies &scaron;odien un uzzini k\u0101p\u0113c 440 000+ kol\u0113\u0123u vis\u0101 pasaul\u0113 sauc Concentrix par savu darba dev\u0113ju! \ud83d\udc4b<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>(ENG)<\/strong><\/p>\\n<p><strong>Experience the thrill of a game-changing career! <\/strong>Are you looking for a new challenge? Concentrix is a global technology and services company supporting the brands of the future in over 70 countries. We work with well-known companies - the ones you use every day - by improving their operations with new, innovative technologies and solutions.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Start date<\/strong>: In the fall of 2026<\/p>\\n<p><strong>Location<\/strong>: Work from home or Office, Riga, Kr. Valdem\u0101ra iela 21<\/p>\\n<p><strong>Working hours<\/strong>: Monday to Sunday, work in shifts, from 9 AM to 10 PM<\/p>\\n<p><strong>Salary<\/strong>: 1800,- Euro \/ Gross<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tasks:<\/strong><\/p>\\n<p>The main task is to provide customer support and service via telephone, email, and other phone applications. Our team provides support in Hebrew and English, addressing customer questions related to the use of the streaming platform (the language in which the service will be provided will depend on the language chosen by the customer who wishes to contact our support team).<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer you<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Paid personal phone bill<\/p>\\n<\/li>\\n<li>\\n<p>Health and accident insurance&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>A bonus model based on your and team's performance<\/p>\\n<\/li>\\n<li>\\n<p>Extra add-on for successful referrals for this role<\/p>\\n<\/li>\\n<li>\\n<p>Team activities<\/p>\\n<\/li>\\n<li>\\n<p>Modern office in Riga's center&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will be a great fit, if you,<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Speak Hebrew fluently<\/p>\\n<\/li>\\n<li>\\n<p>Feel comfortable to switch to English language (B2 level, both written and verbal)<\/p>\\n<\/li>\\n<li>\\n<p>It would also be great if you already have experience in customer support &mdash; but if not, no worries, we'll teach you everything you need to know.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;We want to hear from you if this feels like the right step for you in your career. Apply today and join us at Concentrix!&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer. <\/strong><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\",\"ats_external_id\":\"LV-69\",\"location\":\"Riga, Riga\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-11T17:13:08.023+03:00\",\"created_at\":\"2026-01-15T10:13:44.484+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OQ?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"9\",\"relevance_score\":\"1\"},{\"id\":\"559\",\"campaign_id\":\"68\",\"campaign_title\":\"Samsung \/ Latvian \/ Riga\",\"campaign_type\":\"job_application\",\"job_title\":\"Klientu apkalpo\u0161anas speci\u0101lists\/-e (Samsung komand\u0101)\",\"street\":\"Kr.Valdem\u0101ra iela 21, R\u012bga\",\"address\":\"Kr.Valdem\u0101ra iela 21, R\u012bga\",\"city\":\"Riga\",\"state\":null,\"postal_code\":\"LV-1010\",\"region\":\"Riga\",\"country\":\"Latvia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<div>\\n<h2><strong>Mekl\u0113jam jaunu kol\u0113\u0123i, kur&scaron; v\u0113las pievienoties m\u016bsu tehniskajai atbalsta komandai, R\u012bg\u0101!<\/strong><\/h2>\\n<p>&nbsp;<\/p>\\n<div>\\n<p><strong>Kas ir Concentrix? <\/strong>Concentrix ir glob\u0101ls biznesa \u0101rpakalpojumu uz\u0146\u0113mums, kas noz\u012bm\u0113, ka m\u0113s pied\u0101v\u0101jam savus pakalpojumus citiem uz\u0146\u0113mumiem, lai pal\u012bdz\u0113tu tiem p\u0101rvald\u012bt klientu apkalpo&scaron;anu, finanses un citus biznesa procesus. K\u0101 m\u016bsu kol\u0113\u0123is J\u016bs str\u0101d\u0101siet Concentrix, bet atbalst\u012bsiet m\u016bsu klientu Samsung - starptautiski atz\u012btu tehnolo\u0123iju nozares l\u012bderi.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>K\u0101 klientu atbalsta speci\u0101lists m\u016bsu Samsung komand\u0101 Tu,<\/strong><\/p>\\n<ul>\\n<li>\\n<p>atbild\u0113si uz ien\u0101ko&scaron;ajiem zvaniem, e-pastiem un \u010datiem, gan latvie&scaron;u, gan krievu valod\u0101 (atkar\u012bgs no t\u0101, k\u0101da valoda tiek izv\u0113l\u0113ta, kad klients v\u0113las sazin\u0101ties ar Samsung atbalsta komandu).<\/p>\\n<\/li>\\n<li>\\n<p>sniegsi tehnisku atbalstu Samsung produkta lietot\u0101jiem<\/p>\\n<\/li>\\n<li>\\n<p>iztur\u0113ties pret klientiem ar cie\u0146u, iev\u0113rojot uz\u0146\u0113muma politiku un proced\u016bras<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h2><strong>Nepiecie&scaron;am\u0101s prasmes:<\/strong><\/h2>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p>Lai Tu var\u0113tu sasniegt labus rezult\u0101tus &scaron;aj\u0101 darb\u0101, Tev b\u016bs nepiecie&scaron;amas izcilas <strong>latvie&scaron;u valodas prasmes (C1 l\u012bmenis)<\/strong> un \u013coti labas ang\u013cu un <strong>krievu valodas zin\u0101&scaron;anas (B2 l\u012bmenis)<\/strong>, gan rakstiski, gan mutiski. Ang\u013cu valodas prasmes Tev noteikti pal\u012bdz\u0113s lab\u0101k iem\u0101c\u012bties veikt darbu, k\u0101 ar\u012b pal\u012bdz\u0113s sazi\u0146ai ar kol\u0113\u0123iem, kas atrodas cit\u0101s Baltijas valst\u012bs. Nov\u0113rt\u0113sim, ja Tev b\u016bs iepriek&scaron;\u0113ja darba pieredze l\u012bdz\u012bg\u0101 amat\u0101, bet ja n\u0113, tad iem\u0101c\u012bsim visu, kas ir vajadz\u012bgs!<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<h2><strong>M\u0113s pied\u0101v\u0101jam:<\/strong><\/h2>\\n<div>\\n<ul>\\n<li>\\n<p>Darbu R\u012bgas centr\u0101, Kr.Valdem\u0101ra iela 21<\/p>\\n<\/li>\\n<li>\\n<p>Darba laiku darba dien\u0101s, no pirmdienas l\u012bdz piektdienai, 8.5h gar\u0101s mai\u0146\u0101s, laika posm\u0101 no 9:00 l\u012bdz 19:00&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Stundas likmi 7.48 eur\/bruto p\u0101rbaudes laik\u0101 un 8.10 eur\/bruto p\u0113c p\u0101rbaudes laika<\/p>\\n<\/li>\\n<li>\\n<p>2 ned\u0113\u013cas apmaks\u0101tas apm\u0101c\u012bbas<\/p>\\n<\/li>\\n<li>\\n<p>Apmaks\u0101tus telefona sakarus person\u012bgaj\u0101m vajadz\u012bb\u0101m<\/p>\\n<\/li>\\n<li>\\n<p>Vesel\u012bbas un nelaimes gad\u012bjumu apdro&scaron;in\u0101&scaron;anu<\/p>\\n<\/li>\\n<li>\\n<p>Ikm\u0113ne&scaron;a bonusus, kas balst\u012bti uz Tavu un komandas veikumu<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>M\u016bsu atlases proces: telefona intervija, intervija ar atlases speci\u0101listu un kol\u0113\u0123i no m\u016bsu Samsung komandas, k\u0101 ar\u012b kandid\u0101tam ar\u012b b\u016bs j\u0101ats\u016bta rekomend\u0101cija no iepriek&scaron;\u0113j\u0101 darba dev\u0113ja.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Uzs\u0101k&scaron;anas datums:<\/strong> &nbsp;<span data-teams=\\\"true\\\">17\/08\/2026 vai ar\u012b p\u0113c kandid\u0101ta pieejam\u012bbas<\/span><\/p>\\n<p><strong>Darba vieta: <\/strong>Darbs no biroja; R\u012bga, Kr. Valdem\u0101ra iela 21<\/p>\\n<p><strong>Darba veids: <\/strong>Uz nenoteiktu laiku vai ar\u012b uz noteiktu laiku l\u012bdz 31\/03\/2027 (pieejamas divas darba vietas)<\/p>\\n<p><strong>Darba laiks:<\/strong> <span data-teams=\\\"true\\\">Pirmdiena - piektdiena, darbs mai\u0146\u0101s no 09:00 l\u012bdz 19:00 (mai\u0146as garums 8,5h)<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ja tas izklaus\u0101s k\u0101 Tavs n\u0101kamais karjeras solis,&nbsp;m\u0113s gaidam tavu pieteikumu!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<p>______________________<\/p>\\n<p><strong>ENG<\/strong><\/p>\\n<h2>Looking for a job in Riga? We're now looking for a team member who is passionate about solving technical issues, wants to help others and is ready to support Samsung's clients!<br \/><br \/><\/h2>\\n<p><strong>How we work is simple: <\/strong>Concentrix is a global business outsourcing company, meaning, we offer our services to other companies to help them handle their customer service, finances and other business processes. As our colleague, you will be employed by Concentrix, but supporting our client Samsung - an internationally recognized industry leader in technology.<\/p>\\n<p>\u202f&nbsp;<\/p>\\n<p><strong>Now you&rsquo;re probably wondering, what does the actual job entail?<\/strong>&nbsp;<\/p>\\n<p>As a Customer Support Specialist in our Samsung team, you will:\u202f&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Answer incoming calls, emails and chats in Russian &amp; Latvian (requirment set by our client)<\/p>\\n<\/li>\\n<li>\\n<p>Provide technical and non-technical assistance to Samsung's customers<\/p>\\n<\/li>\\n<li>\\n<p>Provide efficient and satisfying solutions to customers inquiries<\/p>\\n<\/li>\\n<li>\\n<p>Treat customers with respect, following the company policies and procedures<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>We think we'll be&nbsp;a great match&nbsp;if you're fluent in <strong>Latvian (C1)<\/strong> and have a good command of <strong>Russian and English (B2)<\/strong>. It would be great if you have some previous experience in customer service, especially in a call center environment -&nbsp;<em> b<\/em><em>ut don't worry if not, you will receive training and coaching to help you excel in your role.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What can we offer you?<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Work from office in the city center, Kr.Valdem\u0101ra iela 21<\/p>\\n<\/li>\\n<li>\\n<p>A full-time job, with various shifts from Mon-Fri, between 09-19&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>An hourly rate of 7.48&euro; to 8.10&euro; (during trial period and after)<\/p>\\n<\/li>\\n<li>\\n<p>2 weeks paid training<\/p>\\n<\/li>\\n<li>\\n<p>Extensive health insurance including gym and dentistry and also accident insurance<\/p>\\n<\/li>\\n<li>\\n<p>Paid mobile phone bill for personal usage<\/p>\\n<\/li>\\n<li>\\n<p>Additional monthly bonus that will be based on your and your team's performance<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If this sounds like a great opportunity for you, all you'll need to do is complete our&nbsp;recruitment process&nbsp;which consists of an an initial phone call with our recruiter, a Teams-interview and finally,&nbsp;a&nbsp;reference check. We look forward to seeing your application soon!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>START:<\/strong> 17\/08\/2026 or later<\/p>\\n<p><strong>LOCATION:&nbsp;<\/strong>Work from office in Riga, Latvia (Kr. Valdem\u0101ra iela 21)<\/p>\\n<p><strong>EMPLOYMENT TYPE: <\/strong>Permanent (we also offer<strong> <\/strong>Temporary contract option, until 31\/03\/2027)<\/p>\\n<p><strong>WORKING HOURS:<\/strong>&nbsp;Monday to Friday, various shifts between 09-19 (8,5 h\/shift)<\/p>\\n<div>&nbsp;<\/div>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer\u202f<\/strong>\u202f&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"LV-68\",\"location\":\"Riga, Riga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-03T12:58:49.048+03:00\",\"created_at\":\"2026-01-15T10:10:19.328+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OA?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\",\"relevance_score\":\"1\"},{\"id\":\"560\",\"campaign_id\":\"66\",\"campaign_title\":\"Expedia \/ Danish \/ WAH in Latvia\",\"campaign_type\":\"job_application\",\"job_title\":\" Danish-speaking Customer Support specialist (Travel industry)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Latvia\",\"short_description\":\"Become our new Danish colleague at Concentrix!\",\"long_description\":\"<p><strong>(ENG)<\/strong><\/p>\\n<p><strong>Experience the power of a game-changing career<\/strong><\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>This role also offers flexibility in terms of where you work: Either from the comfort of your own home, or from our office in Riga.<\/p>\\n<p>This job is available primarily fulltime, but we also offer part-time employment! This is a flexible way to decide how you want to work with us, anywhere from 50 - 100% <em>(note: the training period is fulltime only, part-time is possible after this stage)<\/em><em> <\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>About the role,<\/strong> as a Customer Support Specialist, you will be responsible for<\/p>\\n<ul>\\n<li>Bringing great customer service to&nbsp;the customers via phone and e-mail<\/li>\\n<li>Providing accurate information about new bookings, rebooking's and cancellation options for air and rail travel, hotel bookings and more<\/li>\\n<li>Finding&nbsp;solutions for each individual customer to ensure their journey runs smoothly<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>To do great in this role<\/strong>, you must be fluent in Danish and have a good command of English. Other than that, we'd love for you to be a flexible and dynamic addition to our team.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>To make the most of your time here, we'll&nbsp;offer you this:<\/strong><\/p>\\n<ul>\\n<li><span data-teams=\\\"true\\\">A salary of 1800,- Euros\/Gross during probation and 1947,- Euros\/Gross after probation<\/span><\/li>\\n<li>Bonus up to 250,- Euros\/Gross<\/li>\\n<li>Flexible work schedule<\/li>\\n<li>A job you can do from the comfort of your own home or from our office in city center - you choose!<\/li>\\n<li>A good health insurance which includes gym and dentistry<\/li>\\n<li>Paid mobile phone bill<\/li>\\n<li>Supportive and fun coworkers (if we do say so ourselves)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Start date:<\/strong> <span data-teams=\\\"true\\\">In the fall 2026<\/span><\/p>\\n<p><strong>Working hours: <\/strong>Work in 8,5 h shifts, Monday to Sunday, from 9 AM till 8 PM<\/p>\\n<p><strong>Location:<\/strong> Work from home (in Latvia) or office, (Kr.Valdemara iela 21, Riga)<\/p>\\n<p>&nbsp;<\/p>\\n<p>Our&nbsp;recruitment process&nbsp;consists of a short phone interview, an online&nbsp;test, finally an interview and a background check. If we turn out to be a match, we'll be happy to make an offer!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>(LV)<\/strong><\/p>\\n<p><strong>Izj\u016bti jaunu karjeras sp\u0113ku!<\/strong><\/p>\\n<p>Vai Tu &scaron;obr\u012bd esi jauna darba mekl\u0113jumos? M\u0113s, Concentrix, esam glob\u0101ls tehnolo\u0123iju un pakalpojumu l\u012bderis. M\u0113s pal\u012bdzam labi paz\u012bstamiem uz\u0146\u0113mumiem un z\u012bmoliem, kurus pa&scaron;i lietojam ikdien\u0101, vair\u0101k nek\u0101 70 valst\u012bs. K\u0101 uz\u0146\u0113mums un darba dev\u0113js esam sa\u0146\u0113mu&scaron;i da\u017e\u0101das atzin\u012bbas balvas, k\u0101 piem\u0113ram, &ldquo;World's Best Workplace<em>s<\/em>&rdquo;, &ldquo;<em>Best Companies for Career Growth<\/em>,&rdquo; un &ldquo;<em>Best Company Culture<\/em>&rdquo;.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&Scaron;aj\u0101 darba pied\u0101v\u0101jum\u0101 Tev b\u016bs iesp\u0113ja izv\u0113l\u0113ties,<\/p>\\n<ul>\\n<li>str\u0101d\u0101t no m\u0101j\u0101m vai ar\u012b no m\u016bsu biroja R\u012bg\u0101 (Rai\u0146a bulv\u0101ris 11)<\/li>\\n<li>str\u0101d\u0101t pilnu vai pusslodzi (\u0146em v\u0113r\u0101, ka pusslodzes darbiniekiem ir j\u0101b\u016bt iesp\u0113jai piedal\u012bties apm\u0101c\u012bb\u0101s uz pilnu slodzi, pirm\u0101s 10 ned\u0113\u013cas)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Tavi darba pien\u0101kumi b\u016bs sekojo&scaron;i,<\/strong><\/p>\\n<ul>\\n<li>Atbild\u0113t uz ien\u0101ko&scaron;ajiem zvaniem, e-pastu zi\u0146ojumiem<\/li>\\n<li>Sniegt att\u0101lin\u0101tu atbalstu par viesn\u012bcas rezerv\u0101cij\u0101m, lidojuma iesp\u0113j\u0101m, p\u0101rrezerv\u0113&scaron;anas noteiktumiem<\/li>\\n<li>Darbs ar klientiem notiek d\u0101\u0146u, zviedru un &nbsp;ang\u013cu valod\u0101 (atkar\u012bgs no t\u0101, k\u0101da valoda tiek izv\u0113l\u0113ta, kad klients v\u0113las sazin\u0101ties ar atbalsta komandu)<\/li>\\n<li>Klientu datu ievade un apstr\u0101de<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Pras\u012bbas,<\/strong><\/p>\\n<ul>\\n<li>Teicamas d\u0101\u0146u valodas zin\u0101&scaron;anas (C1 l\u012bmenis, gan mutiski, gan rakstiski)<\/li>\\n<li>Labas ang\u013cu valodas zin\u0101&scaron;anas (B2 l\u012bmenis)<\/li>\\n<li>Uz klientu vajadz\u012bb\u0101m orient\u0113tu attieksmi ar v\u0113lmi pal\u012bdz\u0113t rast risin\u0101jumus un sniegt atbildes uz klientu jaut\u0101jumiem<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>M\u0113s pied\u0101v\u0101jam,<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li><span data-teams=\\\"true\\\">Atalgojums p\u0101rbaudes laik\u0101:1800 Euros \/ Bruto, p\u0113c p\u0101rbaudes laika: 1947,- Euros \/ Bruto<\/span><\/li>\\n<li>Iesp\u0113ja sa\u0146emt bonusu l\u012bdz pat 250,- Euro \/ Bruto<\/li>\\n<li>Vesel\u012bbas apdro&scaron;in\u0101&scaron;anu (papildus: sports, zob\u0101rsts, \u0101rstniecisk\u0101s mas\u0101\u017eas)<\/li>\\n<li>Iesp\u0113ja str\u0101d\u0101t no m\u0101j\u0101m vai ar\u012b no biroja, R\u012bg\u0101<\/li>\\n<li>Atmaks\u0101ts ikm\u0113ne&scaron;a person\u012bgais telefona r\u0113\u0137ins<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Uzs\u0101k&scaron;anas datums:<\/strong> 2026. gada ruden\u012b<\/p>\\n<p><strong>Darba laiks:<\/strong> Darbs 8,5h mai\u0146\u0101s, pirmdiena - sv\u0113tdiena, laika posm\u0101 no 09:00 l\u012bdz 20:00<\/p>\\n<p><strong>Darba vieta:<\/strong> <span data-teams=\\\"true\\\">Darbs no m\u0101j\u0101m vai ar\u012b biroja (Kr. Valdem\u0101ra iela 21, R\u012bga)<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p>M\u016bsu atlases process: telefona intervija, tie&scaron;saistes tests, intervija ar m\u016bsu atlases speci\u0101listu un komandas vad\u012bt\u0101ju (ang\u013cu un d\u0101nu valod\u0101) un rekomend\u0101cija no iepriek&scaron;\u0113j\u0101 darba dev\u0113ja. 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This position provides customer service support and resolution of routine problems regarding client's product or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>About the role<\/strong>, as a Customer Support Specialist, you will be responsible for<\/p>\\n<ul>\\n<li>Bringing great customer service to&nbsp;the customers via phone, email and in some cases chat<\/li>\\n<li>Providing accurate information about new bookings, rebooking's and cancellation options for air and rail travel, hotel bookings and more<\/li>\\n<li>Finding solutions for each individual customer to ensure their journey runs smoothly<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>To do great in this role<\/strong>, you must be <span style=\\\"text-decoration: underline;\\\">fluent in Swedish or Norwegian <\/span>and have a good command of English as we will handle both Swedish and Norwegian markets. Other than that, we'd love for you to be flexible and dynamic addition to our team.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>To make the most of your time here, we'll&nbsp;offer you this:<\/strong><\/p>\\n<ul>\\n<li><span data-teams=\\\"true\\\">A salary of 2175,- Euros\/Gross during probation and 2357,- Euros\/Gross after probation<\/span><\/li>\\n<li>Bonus up to 250,- Euros\/Gross<\/li>\\n<li>A job you can do from the comfort of your own home&nbsp;<\/li>\\n<li>Flexibility to work either fulltime or parttime with an extensive training to make you have everything you need to succeed<\/li>\\n<li>Additional health insurance after 1 year<\/li>\\n<li>Supportive and fun coworkers (if we do say so ourselves)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Start date<\/strong>: In the fall of 2026<\/p>\\n<p><strong>Working hours<\/strong>: Work in 8,5 h shifts, this can include both weekdays and weekends<\/p>\\n<p><strong>Location<\/strong>: Work from home in Lithuania<\/p>\\n<p>&nbsp;<\/p>\\n<p>If this seems interesting to you and you want to join the team, don&rsquo;t hesitate with sending in your application and express your interest for our future vacant Nordic language-speaking roles!<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/em><\/p>\",\"ats_external_id\":\"LT-52\",\"location\":\"Remote, Remote\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-11T16:54:24.807+03:00\",\"created_at\":\"2026-01-14T17:20:38.239+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mg?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"16\",\"relevance_score\":\"1\"},{\"id\":\"565\",\"campaign_id\":\"44\",\"campaign_title\":\"Warner Bros \/ Estonian \/ Tallinn\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialists with Estonian language\",\"street\":\"Maakri 19\/1, Tallinn\",\"address\":\"Maakri 19\/1, Tallinn\",\"city\":\"Tallinn\",\"state\":null,\"postal_code\":\"10145\",\"region\":\"Tallinn\",\"country\":\"Estonia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<h3><strong>Experience the Thrill of a Game-Changing Career! \ud83d\ude80<\/strong><\/h3>\\n<p>Are you seeking a new challenge? Join <strong>Concentrix<\/strong>, a global technology and services company that is supporting the brands of the future in over 70 countries. We partner with some of the world&rsquo;s best-known brands&mdash;the ones people use every day&mdash;helping them improve their operations through innovative technology and solutions.<\/p>\\n<p>If you&rsquo;re looking to grow your career in a dynamic, international environment, we&rsquo;d love to hear from you. We&rsquo;re currently hiring a <strong>Customer Support Advisor<\/strong> to join our team in <strong>Tallinn<\/strong>.<\/p>\\n<p>&nbsp;<\/p>\\n<hr \/>\\n<h3><strong>About the Role \ud83d\udcdd<\/strong><\/h3>\\n<ul>\\n<li><strong>Location:<\/strong> Office in Maakri 19\/1, Tallinn<\/li>\\n<li><strong>Start Date: <\/strong>September 14th<\/li>\\n<li><strong>Flexible Working Hours:<\/strong> Monday to Sunday, between 9 AM and 10 PM<\/li>\\n<li><strong>Competitive Salary:<\/strong> 1230 EUR\/Gross Monthly<\/li>\\n<\/ul>\\n<p>In this dynamic role as a <strong>Customer Support Advisor<\/strong>, you will be the voice our clients trust. Engage with customers through phone, email, social media, and mobile apps. Your mission? To understand their needs, resolve their issues, and create an amazing customer experience in <strong>Estonian<\/strong> and <strong>English<\/strong>.<\/p>\\n<p>&nbsp;<\/p>\\n<hr \/>\\n<h3><strong>What We Offer You \ud83c\udf1f<\/strong><\/h3>\\n<ol>\\n<li><strong>Health Assurance:<\/strong> We care about your well-being with <strong>additional health insurance<\/strong><\/li>\\n<li><strong>Expense Subsidy:<\/strong> Enjoy a <strong>&euro;60\/net per month<\/strong> perk to cover phone, internet, or sports costs<\/li>\\n<li><strong>Performance Rewards:<\/strong> Be part of our <strong>bonus model<\/strong>, where your hard work pays off<\/li>\\n<li><strong>Referral Benefits:<\/strong> Earn extra cash when you refer friends<\/li>\\n<li><strong>Team Spirit:<\/strong> Participate in <strong>team-building activities<\/strong> and know your team<\/li>\\n<li><strong>Modern Work Environment:<\/strong> Work in a vibrant office located in the heart of Tallinn<\/li>\\n<\/ol>\\n<p>&nbsp;<\/p>\\n<hr \/>\\n<h3><strong>You Will Be a Great Fit If You... \ud83d\udc64<\/strong><\/h3>\\n<ul>\\n<li>Speak <strong>Estonian<\/strong> fluently and are comfortable communicating in <strong>English<\/strong> (B2 level, both written and verbal).<\/li>\\n<li>Either have experience in customer support or show a willingness to learn - <strong>we will train you!<\/strong><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<hr \/>\\n<h3><strong>Join Us!<\/strong><\/h3>\\n<p>Concentrix is not just a workplace; it's a community that champions your success and creativity. We want you to join us in making customer experiences extraordinary. <strong>Apply now<\/strong> and take the leap towards a rewarding future!<\/p>\\n<h3><strong>Equal Opportunity Employer<\/strong><\/h3>\\n<p>Concentrix is proudly united as one team, globally. We are committed to providing equal employment opportunities for all candidates in a workplace free from discrimination and harassment. Our hiring practices are based solely on business needs, job requirements, and professional qualifications.<\/p>\",\"ats_external_id\":\"EE-44\",\"location\":\"Tallinn, Tallinn\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-19T15:58:15.788+03:00\",\"created_at\":\"2026-01-14T16:19:51.577+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NA?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"566\",\"campaign_id\":\"42\",\"campaign_title\":\"Warner Bros \/  Hebrew \/ Tallinn\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialists with Hebrew skills\",\"street\":null,\"address\":null,\"city\":\"Tallinn\",\"state\":\"Harju County\",\"postal_code\":null,\"region\":\"Tallin\",\"country\":\"Estonia\",\"short_description\":\"Become our new Hebrew speaking colleague at Concentrix!\",\"long_description\":\"<p><strong>Experience the thrill of a game-changing career!<\/strong><\/p>\\n<p>Are you looking for a new challenge? Concentrix is a global technology and services company supporting the brands of the future in over 70 countries. We work with well-known companies - the ones you use every day - by improving their operations with new, innovative technologies and solutions.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Location<\/strong>: Office, Maakri 19\/1, Tallinn<\/p>\\n<p><strong>Start date<\/strong>: In the fall of 2026<\/p>\\n<p><strong>Working hours<\/strong>: Monday to Sunday, from 9 AM to 10 PM<\/p>\\n<p><strong>Salary<\/strong>: 1800 EUR\/Gross monthly<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tasks: <\/strong>Your work consists of providing customers with the best possible support and service via phone, email and social media and phone apps. You will actively listen to what the customer needs help with, troubleshoot on the customer's behalf and solve the customer's problem to the best of your ability, this will be done in Hebrew or English language.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer you<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Additional health insurance<\/p>\\n<\/li>\\n<li>\\n<p>Expenses subsidy&nbsp;(phone, internet, parking, sports, etc.) of 60 EUR\/net&nbsp;per month<\/p>\\n<\/li>\\n<li>\\n<p>A bonus model based on your and team's performance<\/p>\\n<\/li>\\n<li>\\n<p>Extra add-on for successful referrals for this role<\/p>\\n<\/li>\\n<li>\\n<p>Team activities<\/p>\\n<\/li>\\n<li>\\n<p>Modern office in Tallinn's center&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will be a great fit, if you<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Speak Hebrew fluently<\/p>\\n<\/li>\\n<li>\\n<p>Feel comfortable to switch to English language (B2 level, both written and verbal)<\/p>\\n<\/li>\\n<li>\\n<p>It would also be great if you already have experience in customer support &mdash; but if not, no worries, we'll teach you everything you need to know.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;We want to hear from you if this feels like the right step for you in your career. Apply today and join us at Concentrix!<\/p>\\n<p><strong>Concentrix is an equal opportunity employer. <\/strong><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"EE-42\",\"location\":\"Tallinn, Tallin\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-11T17:15:38.903+03:00\",\"created_at\":\"2026-01-14T16:15:07.308+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mg?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"10\",\"relevance_score\":\"1\"},{\"id\":\"567\",\"campaign_id\":\"41\",\"campaign_title\":\"Expedia \/ Danish \/ WAH in Estonia\",\"campaign_type\":\"job_application\",\"job_title\":\"Danish-speaking Customer Support specialist (Travel industry)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Estonia\",\"short_description\":\"Become our new colleague at Concentrix!\",\"long_description\":\"<p><strong>By sending in your application, you express your interest for future vacant positions and opportunities with us. If you proceed in one of these processes, we will reach out to you. <\/strong><\/p>\\n<p>This role also offers flexibility in terms of where you work: Either from the comfort of your own home, or from one of our offices!<\/p>\\n<p>This job is available primarily fulltime, but we also offer part-time employment! This is a flexible way to decide how you want to work with us, anywhere from 50 - 100% (note that the training period is fulltime only, part-time is possible after this stage)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the power of a game-changing career<\/strong><\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries in various industries such as tech, travels, telecom etc. We&rsquo;re also proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Job Description<\/strong><\/p>\\n<p>As <span style=\\\"text-decoration: underline;\\\">Danish-speaking Customer Service Advisor at Concentrix<\/span>, you are responsible for assisting our customers in Danish language, through inbound\/outbound phone calls as well as possible email and chat functions depending on the client you represent. This position provides customer service support and resolution of routine problems regarding client's product or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>About the role<\/strong>, as a Customer Support Specialist, you will be responsible for<\/p>\\n<ul>\\n<li>Bringing great customer service to&nbsp;the customers via phone, email and in some cases chat<\/li>\\n<li>Providing accurate information about new bookings, rebooking's and cancellation options for air and rail travel, hotel bookings and more<\/li>\\n<li>Finding solutions for each individual customer to ensure their journey runs smoothly<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>To do great in this role,&nbsp;<\/strong><\/p>\\n<p>You must be <span style=\\\"text-decoration: underline;\\\">fluent in Danish and have a good command of English<\/span>. Other than that, we'd love for you to be a flexible and dynamic addition to our team.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>To make the most of your time here, we'll&nbsp;offer you this:<\/strong><\/p>\\n<ul>\\n<li><span data-teams=\\\"true\\\">A salary of 1800,- Euros\/Gross during probation and 1947,- Euros\/Gross after probation<\/span><\/li>\\n<li>Bonus up to 250,- Euros\/Gross<\/li>\\n<li>A job you can do from the comfort of your own home or from our offices in city center - you choose!<\/li>\\n<li>Additional health insurance<\/li>\\n<li>Expenses subsidy&nbsp;(phone, internet, parking, sports, etc.) of 60 EUR\/net&nbsp;per month<\/li>\\n<li>Supportive and fun coworkers (if we do say so ourselves)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Start date:<\/strong> In the fall of 2026<\/p>\\n<p><strong>Working hours: <\/strong>Work in 8,5 h shifts, Monday to Sunday, from 9 AM till 8 PM<\/p>\\n<p><strong>Location:<\/strong> Work from home (in Estonia) or office (Maakri 19\/1, Tallinn or Soola 3, Tartu)<\/p>\\n<p>&nbsp;<\/p>\\n<p>Our&nbsp;recruitment process&nbsp;consists of a short phone interview, an online&nbsp;test, finally an interview and a background check. If we turn out to be a match, we'll be happy to make an offer!<\/p>\",\"ats_external_id\":\"EE-41\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-18T02:59:18.924+03:00\",\"created_at\":\"2026-01-14T16:12:09.650+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MQ?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"16\",\"relevance_score\":\"1\"},{\"id\":\"568\",\"campaign_id\":\"40\",\"campaign_title\":\"Expedia \/ Swedish \/ WAH in Estonia\",\"campaign_type\":\"job_application\",\"job_title\":\"Swedish-speaking Customer Support specialist (Travel industry)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Estonia\",\"country\":\"Estonia\",\"short_description\":\"Become our new swedish speaking colleague at Concentrix!\",\"long_description\":\"<p><strong>By sending in your application, you express your interest for future vacant positions and opportunities with us. If you proceed in one of these processes, we will reach out to you. <\/strong><\/p>\\n<p>This role also offers flexibility in terms of where you work: Either from the comfort of your own home, or from one of our offices!<\/p>\\n<p>This job is available primarily fulltime, but we also offer part-time employment! This is a flexible way to decide how you want to work with us, anywhere from 50 - 100% (note that the training period is fulltime only, part-time is possible after this stage)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the power of a game-changing career<\/strong><\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries in various industries such as tech, travels, telecom etc. We&rsquo;re also proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Job Description<\/strong><\/p>\\n<p>As <span style=\\\"text-decoration: underline;\\\">Swedish-speaking Customer Service Advisor at Concentrix<\/span>, you are responsible for assisting our customers in Danish language, through inbound\/outbound phone calls as well as possible email and chat functions depending on the client you represent. This position provides customer service support and resolution of routine problems regarding client's product or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>About the role<\/strong>, as a Customer Support Specialist, you will be responsible for<\/p>\\n<ul>\\n<li>Bringing great customer service to&nbsp;the customers via phone, email and in some cases chat<\/li>\\n<li>Providing accurate information about new bookings, rebooking's and cancellation options for air and rail travel, hotel bookings and more<\/li>\\n<li>Finding solutions for each individual customer to ensure their journey runs smoothly<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>To do great in this role<\/strong>, you must be <span style=\\\"text-decoration: underline;\\\">fluent in Swedish or Norwegian <\/span>and have a good command of English as we will handle both Swedish and Norwegian markets. Other than that, we'd love for you to be flexible and dynamic addition to our team.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>To make the most of your time here, we'll&nbsp;offer you this:<\/strong><\/p>\\n<ul>\\n<li>A salary of&nbsp;1900,- Euros\/Gross<\/li>\\n<li>Bonus up to 250,- Euros\/Gross<\/li>\\n<li>A job you can do from the comfort of your own home or from our offices in city center - you choose!<\/li>\\n<li>Additional health insurance<\/li>\\n<li>Expenses subsidy&nbsp;(phone, internet, parking, sports, etc.) of 60 EUR\/net&nbsp;per month<\/li>\\n<li>Supportive and fun coworkers (if we do say so ourselves)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Start date:<\/strong> In the fall of 2026<\/p>\\n<p><strong>Working hours: <\/strong>Work in 8,5 h shifts, Monday to Sunday, from 9 AM till 8 PM<\/p>\\n<p><strong>Location:<\/strong> Work from home (in Estonia) or office (Maakri 19\/1, Tallinn &amp; Soola 3, Tartu)<\/p>\\n<p>&nbsp;<\/p>\\n<p>Our recruitment process consists of a short phone interview, an online test, finally an interview and a background check. If we turn out to be a match, we'll be happy to make an offer! If this seems interesting to you and you want to join the team, don&rsquo;t hesitate with sending in your application and express your interest for our future vacant Nordic language-speaking roles!<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682884\",\"location\":\"Iloilo City, Iloilo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.945+08:00\",\"created_at\":\"2026-01-14T16:01:59.466+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE4Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/ILO-ILO-ARP-TALKPUSH-2026_R1682884\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"5000\",\"primary_location\":{\"id\":\"PH-ILO-MEGAW-01\",\"wid\":\"c46b7926c1150139add0aa33660e9e55\",\"descriptor\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"eunice.abueg@concentrix.com\"},\"first_name\":\"Abueg, Eunice\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"101874221\",\"wid\":\"4c1c1cb5bc9901f1afb2cb5e2b0a8070\",\"descriptor\":\"Eunice Abueg (101874221)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356462\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/ILO-ILO-ARP-TALKPUSH-2026_R1682884\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/ILO-ILO-ARP-TALKPUSH-2026_R1682884\/apply\",\"job_requisition_id\":\"R1682884\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"monicapaula.parroco@concentrix.com\"},\"first_name\":\"Monica Paula Parroco (101219904)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682884\",\"wid\":\"d3d4802273da103b00849e16c5950000\",\"descriptor\":\"ILO-ILO ARP TALKPUSH 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"591\",\"campaign_id\":\"22181\",\"campaign_title\":\"Advisor I, Customer Service R1683391\",\"campaign_type\":\"job_application\",\"job_title\":\"Ilo-Ilo\u00a0Customer Care Specialist\u00a0iRecruit\u00a0Engage 2026\",\"street\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"address\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"postal_code\":\"5000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683391\",\"location\":\"Iloilo City, Iloilo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.918+08:00\",\"created_at\":\"2026-01-14T16:01:59.023+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE4MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Ilo-Ilo-Customer-Care-Specialist-iRecruit-Engage-2026_R1683391\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"5000\",\"primary_location\":{\"id\":\"PH-ILO-MEGAW-01\",\"wid\":\"c46b7926c1150139add0aa33660e9e55\",\"descriptor\":\"PHL Iloilo City - 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Navera (101390631)\"},{\"id\":\"102328845\",\"wid\":\"1cc09ca25f2e101226ca49dc788d0000\",\"descriptor\":\"Su Lobita\u00f1a (102328845)\"},{\"id\":\"103348619\",\"wid\":\"51b1acd8dbee101b682a90f097810000\",\"descriptor\":\"Sean Mae Salapantan (103348619)\"},{\"id\":\"102036868\",\"wid\":\"6d16de0b3a4b0112d26d1a72281f0000\",\"descriptor\":\"Reymart De la torre (102036868)\"},{\"id\":\"725735\",\"wid\":\"f6358e3b3d6d0193adcffbbe00196af0\",\"descriptor\":\"Marah Aguilera (725735)\"},{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"103198845\",\"wid\":\"509863e9572b102cdcb157aba45e0000\",\"descriptor\":\"Whax Joaquin (103198845)\"},{\"id\":\"179799\",\"wid\":\"60219339f7a01064767dcf8c3a18d31a\",\"descriptor\":\"Paris Glenn Fortunado (179799)\"},{\"id\":\"102349109\",\"wid\":\"1b8dbcb60b5d101a74e51f483d5d0000\",\"descriptor\":\"Gabriel Clavero (102349109)\"},{\"id\":\"101825227\",\"wid\":\"2c81d20b50d6012f4248848cd4168070\",\"descriptor\":\"Lucky Lyn Tubera (101825227)\"},{\"id\":\"100165891\",\"wid\":\"60219339f7a01064a54b905cb92c75af\",\"descriptor\":\"Al Pagulayan (100165891)\"},{\"id\":\"102028539\",\"wid\":\"4be2fdb49cb6010f9e32de2399560000\",\"descriptor\":\"Jewelshane Sibulan (102028539)\"},{\"id\":\"101884156\",\"wid\":\"1c0b65732859010622818798420e89ba\",\"descriptor\":\"Katrina Dela Victoria (101884156)\"},{\"id\":\"101115461\",\"wid\":\"b0c928be7df801b1f18536ffc64a5c3c\",\"descriptor\":\"Jayvee Ian Petere (101115461)\"},{\"id\":\"102311229\",\"wid\":\"b95c772f286c100a33de90253b020000\",\"descriptor\":\"Alliyah Aubrey Yee (102311229)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356370\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Ilo-Ilo-Customer-Care-Specialist-iRecruit-Engage-2026_R1683391\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Ilo-Ilo-Customer-Care-Specialist-iRecruit-Engage-2026_R1683391\/apply\",\"job_requisition_id\":\"R1683391\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683391\",\"wid\":\"293dbd51ecfc103b4915dec887590000\",\"descriptor\":\"Ilo-Ilo\u00a0Customer Care Specialist\u00a0iRecruit\u00a0Engage 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"360\",\"campaign_id\":\"543\",\"campaign_title\":\"HM \/ Serbian \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor with Serbian | Home Office from Czechia - from 17.08.\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">We are Concentrix - a world leader in customer service. We help top brands grow thanks to top customer service and technological solutions. We&nbsp;operate&nbsp;in more than 70 countries and are proud holders of awards such as Employer Brand Leader of the Year or Best Employer - Outsourcing. Are you looking for a fresh career challenge or the chance to grow in an international company? Join our customer service team, where&nbsp;you&rsquo;ll&nbsp;work in a dynamic, multicultural environment with the comfort of a home office and company-provided equipment. We offer a stable role in the Czech branch of a global organization, with shift-based work and opportunities to develop your skills and career.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What will you do in this role:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Communicate with customers via phone calls, e-mails, and social media platforms<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Assist&nbsp;customers with service-related questions and ensure efficient problem<\/span> resolution<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Handle only inbound calls &ndash; no cold calling<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Work in a rotating shift pattern: 8:00&ndash;17:00 or 9:00&ndash;18:00, including some weekends&nbsp;and bank holidays<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Document customer interactions, update case details in the system, and manage<\/span> administrative back-office tasks (e.g., processing requests or verifying information)<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Collaborate with various departments to resolve complex cases and ensure seamless customer experience<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Share insights with your team to continuously improve processes and service quality<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">This role is also suitable for candidates without prior experience &ndash; full training will be provided.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What we expect:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Native Serbian and a communicative level of English (both spoken and written)<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A level of written Croatian is considered an advantage<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Interest in fashion and a genuine desire to help customers in any situation with&nbsp;a&nbsp;positive&nbsp;mindset<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Strong collaboration skills, flexibility, and a team-player attitude<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Good computer skills, including solid knowledge of MS Office<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Ability to stay organized, set priorities, and manage daily tasks effectively<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A client-oriented approach, patience, and excellent communication skills<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What do we offer:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Home office with company-provided equipment for your comfort and flexibility<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Meal contribution as an&nbsp;additional&nbsp;allowance<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attractive performance bonuses and a rewarding referral program<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Benefit card with monthly balance added from us<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Daily use of foreign languages, especially English, in an international environment<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A fair, supportive, and people-focused team culture that values respect&nbsp;and&nbsp;collaboration<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Extensive training and clear opportunities for career growth within a global company<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fun and engaging activities &ndash; team-building events, company celebrations, sports, and more<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"CZ-543\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-05T16:40:51.542+02:00\",\"created_at\":\"2026-01-14T15:23:07.718+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDM?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"361\",\"campaign_id\":\"542\",\"campaign_title\":\"HM \/ Czech \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor with Czech - popular retail shop\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">We are Concentrix - a world leader in customer service. We help top brands grow thanks to top customer service and technological solutions. We&nbsp;operate&nbsp;in more than 70 countries and are proud holders of awards such as Employer Brand Leader of the Year or Best Employer - Outsourcing. Are you looking for a fresh career challenge or the chance to grow in an international company? Join our customer service team, where&nbsp;you&rsquo;ll&nbsp;work in a dynamic, multicultural environment with the comfort of a home office and company-provided equipment. We offer a stable role in the Czech branch of a global organization, with shift-based work and opportunities to develop your skills and career.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What will you do in this role:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Communicate with customers via phone calls, e-mails, and social media platforms<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Assist&nbsp;customers with service-related questions and ensure efficient problem<\/span> resolution<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Handle only inbound calls &ndash; no cold calling<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Work in a rotating shift pattern: 8:00&ndash;17:00 or 9:00&ndash;18:00, including some weekends<\/span> and bank holidays<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Document customer interactions, update case details in the system, and manage<\/span> administrative back-office tasks (e.g., processing requests or verifying information)<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Collaborate with various departments to resolve complex cases and ensure seamless customer experience<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Share insights with your team to continuously improve processes and service quality<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">This role is also suitable for candidates without prior experience &ndash; full training will be provided.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What we expect:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Native Czech and a communicative level of English (both spoken and written)<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A level of written Czech&nbsp; is considered an advantage<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"14\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Interest in fashion and a genuine desire to help customers in any situation with&nbsp;a&nbsp;positive&nbsp;mindset<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Strong collaboration skills, flexibility, and a team-player attitude<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Good computer skills, including solid knowledge of MS Office<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Ability to stay organized, set priorities, and manage daily tasks effectively<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A client-oriented approach, patience, and excellent communication skills<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What do we offer:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Home office with company-provided equipment for your comfort and flexibility<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Meal contribution as an&nbsp;additional&nbsp;allowance<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attractive performance bonuses and a rewarding referral program<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Benefit card with monthly balance added from us<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Daily use of foreign languages, especially English, in an international environment<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A fair, supportive, and people-focused team culture that values respect and<\/span> collaboration<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Extensive training and clear opportunities for career growth within a global company<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fun and engaging activities &ndash; team-building events, company celebrations, sports, and more<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"CZ-542\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-05T16:40:51.469+02:00\",\"created_at\":\"2026-01-14T15:20:27.202+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDI?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"362\",\"campaign_id\":\"541\",\"campaign_title\":\"HM \/ Croatian \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor with Croatian - popular retail shop \",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">We are Concentrix - a world leader in customer service. We help top brands grow thanks to top customer service and technological solutions. We&nbsp;operate&nbsp;in more than 70 countries and are proud holders of awards such as Employer Brand Leader of the Year or Best Employer - Outsourcing. Are you looking for a fresh career challenge or the chance to grow in an international company? Join our customer service team, where&nbsp;you&rsquo;ll&nbsp;work in a dynamic, multicultural environment with the comfort of a home office and company-provided equipment. We offer a stable role in the Czech branch of a global organization, with shift-based work and opportunities to develop your skills and career.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What will you do in this role:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Communicate with customers via phone calls, e-mails, and social media platforms<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Assist&nbsp;customers with service-related questions and ensure efficient problem<\/span> resolution<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Handle only inbound calls &ndash; no cold calling<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Work in a rotating shift pattern: 8:00&ndash;17:00 or 9:00&ndash;18:00, including some weekends<\/span> and bank holidays<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Document customer interactions, update case details in the system, and manage<\/span> administrative back-office tasks (e.g., processing requests or verifying information)<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Collaborate with various departments to resolve complex cases and ensure seamless customer experience<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Share insights with your team to continuously improve processes and service quality<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">This role is also suitable for candidates without prior experience &ndash; full training will be provided.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What we expect:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Native Croatian and a communicative level of English (both spoken and written)<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A level of written Serbian is considered an advantage<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"14\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Interest in fashion and a genuine desire to help customers in any situation with&nbsp;a&nbsp;positive&nbsp;mindset<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Strong collaboration skills, flexibility, and a team-player attitude<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Good computer skills, including solid knowledge of MS Office<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Ability to stay organized, set priorities, and manage daily tasks effectively<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A client-oriented approach, patience, and excellent communication skills<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What do we offer:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Home office with company-provided equipment for your comfort and flexibility<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Meal contribution as an&nbsp;additional&nbsp;allowance<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attractive performance bonuses and a rewarding referral program<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Benefit card with monthly balance added from us<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Daily use of foreign languages, especially English, in an international environment<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A fair, supportive, and people-focused team culture that values respect and<\/span> collaboration<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Extensive training and clear opportunities for career growth within a global company<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fun and engaging activities &ndash; team-building events, company celebrations, sports, and more<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">\u202f<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"CZ-541\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-05T16:40:51.384+02:00\",\"created_at\":\"2026-01-14T15:15:07.898+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDE?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"363\",\"campaign_id\":\"540\",\"campaign_title\":\"HM \/ Bulgarian \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor with Bulgarian - popular retail shop \",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Czechia\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">We are Concentrix - a world leader in customer service. We help top brands grow thanks to top customer service and technological solutions. We&nbsp;operate&nbsp;in more than 70 countries and are proud holders of awards such as Employer Brand Leader of the Year or Best Employer - Outsourcing. Are you looking for a fresh career challenge or the chance to grow in an international company? Join our customer service team, where&nbsp;you&rsquo;ll&nbsp;work in a dynamic, multicultural environment with the comfort of a home office and company-provided equipment. We offer a stable role in the Czech branch of a global organization, with shift-based work and opportunities to develop your skills and career.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What will you do in this role:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Communicate with customers via phone calls, e-mails, and social media platforms<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Assist&nbsp;customers with service-related questions and ensure efficient problem<\/span> resolution<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Handle only inbound calls &ndash; no cold calling<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Work in a rotating shift pattern: 8:00&ndash;17:00 or 9:00&ndash;18:00, including some weekends&nbsp;and bank holidays<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Document customer interactions, update case details in the system, and manage<\/span> administrative back-office tasks (e.g., processing requests or verifying information)<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Collaborate with various departments to resolve complex cases and ensure seamless customer experience<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Share insights with your team to continuously improve processes and service quality<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">This role is also suitable for candidates without prior experience &ndash; full training will be provided.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What we expect:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Native Bulgarian and a communicative level of English (both spoken and written)<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Interest in fashion and a genuine desire to help customers in any situation with&nbsp;a&nbsp;positive&nbsp;mindset<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Strong collaboration skills, flexibility, and a team-player attitude<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Good computer skills, including solid knowledge of MS Office<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Ability to stay organized, set priorities, and manage daily tasks effectively<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A client-oriented approach, patience, and excellent communication skills<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What do we offer:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Home office with company-provided equipment for your comfort and flexibility<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Meal contribution as an&nbsp;additional&nbsp;allowance<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attractive performance bonuses and a rewarding referral program<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Benefit card with monthly balance added from us<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Daily use of foreign languages, especially English, in an international environment<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A fair, supportive, and people-focused team culture that values respect&nbsp;and&nbsp;collaboration<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Extensive training and clear opportunities for career growth within a global company<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fun and engaging activities &ndash; team-building events, company celebrations, sports, and more<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"CZ-540\",\"location\":\"Remote, Czechia\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-05T16:40:51.330+02:00\",\"created_at\":\"2026-01-14T15:12:43.628+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDA?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"364\",\"campaign_id\":\"539\",\"campaign_title\":\"Deagostini \/ Polish \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor with Polish\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\">Are you looking for your first job opportunity? Or maybe you would like to spread your wings and develop your career in an international company? Here we come! Work in an international environment, in technical support, possible home office with provided equipment. Work in the Czech branch of a stable company. Competitive salary, opportunity to grow your career.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">We are looking for someone with great organizational skills and the ability to multitask.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Responsibilities:<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Handling correspondence; incoming calls &ndash; e.g. service related questions and customer support<\/li>\\n<li>Refunds<\/li>\\n<li>Ensure that all consumer contact is handled in a professional manner to maximize all interactions<\/li>\\n<li>Maintaining consumer records in CRM tool<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Requirements:<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Native Polish speaker<\/li>\\n<li>Start ASAP<\/li>\\n<li>Advanced level of English &ndash; spoken and written<\/li>\\n<li>Good communication skills<\/li>\\n<li>Experience in customer care is an advantage<\/li>\\n<li>Creativity and precision<\/li>\\n<li>Customer service-oriented manner<\/li>\\n<li>Independent worker, active approach to problem solving, reliability, carefulness<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>We offer:<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Competitive Salary<\/li>\\n<li>Daily use of foreign languages<\/li>\\n<li>Extensive Training and development program on products, tools, and processes<\/li>\\n<li>Meal vouchers at the value of 123,90 CZK for every working day of each month<\/li>\\n<li>Multisport card<\/li>\\n<li>Fresh fruit and refreshments<\/li>\\n<li>Interactive activities: team-building, company parties, sports, etc.<\/li>\\n<li>Opportunity to develop a career within a multinational environment<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">If you are interested, please apply today!<\/p>\",\"ats_external_id\":\"CZ-539\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-05T16:40:51.277+02:00\",\"created_at\":\"2026-01-14T15:07:40.935+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mzk?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"592\",\"campaign_id\":\"22180\",\"campaign_title\":\"Advisor I, Customer Service R1667883\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - WAH 2026\",\"street\":\"PHL NCR QC Work-at-Home\",\"address\":\"PHL NCR QC Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>#LI-DNI \u00a0<\/p>\",\"ats_external_id\":\"R1667883\",\"location\":\"National Capital Region, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.889+08:00\",\"created_at\":\"2026-01-14T14:01:44.202+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE4MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Talent-Connect---WAH-2026_R1667883\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-WAH-NCRQC-00\",\"wid\":\"38bbabb5f90901e9591174b676078ab1\",\"descriptor\":\"PHL NCR QC Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"anna.bacani@concentrix.com\"},\"first_name\":\"Bacani, Anna Jessica\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"040119\",\"wid\":\"9f196ba80a8701793d88aab7061941be\",\"descriptor\":\"Anna Jessica Bacani (040119)\"},{\"id\":\"101856424\",\"wid\":\"e14ced9c1dd401e8eebc3bf36b03ea4e\",\"descriptor\":\"Kimberly Olaso (101856424)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356469\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Talent-Connect---WAH-2026_R1667883\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Talent-Connect---WAH-2026_R1667883\/apply\",\"job_requisition_id\":\"R1667883\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"mayanne.mariano@concentrix.com\"},\"first_name\":\"Anne Mariano (102464473)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667883\",\"wid\":\"17a1f7ba282d102c30b872c0221d0000\",\"descriptor\":\"Talent Connect - WAH 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1291\",\"campaign_id\":\"13583\",\"campaign_title\":\"Supervisor, Accounts Receivable R1691045\",\"campaign_type\":\"job_application\",\"job_title\":\"Supervisor, Accounts Receivable\",\"street\":\"PHL NCR QC Work-at-Home\",\"address\":\"PHL NCR QC Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Account Receivable Supervisor (ByteDance) oversees end-to-end Invoicing and Collections Process, ensuring timely and accurate invoicing, effective client portal management, and proactive collections support. This role provides day-to-day supervision, drives performance against DSO and billing KPIs, and acts as the primary escalation point for internal stakeholders issues.\",\"long_description\":\"<h2><b><u>Operational Oversight:<\/u><\/b><\/h2><ul><li>Supervise invoicing and collections process<\/li><li>Ensure invoices are prepared, approved, and submitted accurately and on time<\/li><li>Oversee client portal management, ensuring all the necessary steps for the Invoice to finally push to payment status in portal are completed.<\/li><li>Monitor portal status, invoice rejections, resubmissions, and approvals to prevent billing delays<\/li><li>Facilitate the Weekly cadence with Sales, Operations Team to track Invoicing status<\/li><li>Partner with Sales, Operations to resolve billing issues efficiently<\/li><li>Track root causes of disputes and implement corrective and preventive actions<\/li><li>Drive collections activities including payment follow-ups and escalation of overdue balances<\/li><li>Monitor AR aging, unapplied cash, and deductions to minimize DSO impact<\/li><li>Identify payment risks and implement mitigation plans in coordination with internal stakeholders<\/li><li>Serve as the main Accounts Receivable point of contact<\/li><li>Provide regular updates on invoicing status, collections, disputes, and cash receipts<\/li><li>Participate in client calls and internal meetings related to billing and collections performance<\/li><li>Supervise AR POC supporting the account, ensuring clear task ownership and accountability<\/li><li>Review work quality, prioritize deliverables, and ensure timely resolution of issues<\/li><li>Ensure adherence to standard operating procedures, internal controls, and audit requirements<\/li><li>Identify opportunities to improve billing accuracy, cycle time, and collections efficiency f<\/li><li>Support automation, system enhancements, and process improvements related to client invoicing<\/li><li>Ensure compliance with SOX, audit, and internal control standards<\/li><\/ul><p><\/p><h2><b><u>Candidate&#39;s profile<\/u><\/b>:<\/h2><ul><li>Bachelor\u2019s degree in Accounting, Finance, Business Administration, or related field (or equivalent internal experience)<\/li><li>4years of experience in Invoicing, Billing, Accounts Receivable, and Collections<\/li><li>Hands-on Project Management experience and should be capable of leading project workstreams end-to-end<\/li><li>Proactively identifies risks, gaps, and improvement opportunities<\/li><li>Workforce Management (WFM) background preferred, including exposure to capacity planning, reporting, scheduling, operational analytics<\/li><li>Must be a self motivator, accountable &amp; should have team handling skills.<\/li><li>Strong internal stakeholder management and collaboration skills<\/li><li>Strong analytical skills with high attention to detail<\/li><li>Excellent written and verbal communication skills<\/li><li>Ability to work independently in a work-from-home environment<\/li><li>Willingness to travel to Manila as required<\/li><li>Amenable to mid-shift schedule (1:00 PM \u2013 11:00 PM), willing to render overtime<\/li><\/ul>\",\"ats_external_id\":\"R1691045\",\"location\":\"National Capital Region, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"563333.33\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-01-14T18:01:49.967+08:00\",\"created_at\":\"2026-01-13T20:01:53.523+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzU4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Supervisor--Accounts-Receivable_R1691045\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Accounts 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(101825958)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0065\",\"descriptor\":\"Supervisor, Accounts Receivable\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356354\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Supervisor--Accounts-Receivable_R1691045\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Supervisor--Accounts-Receivable_R1691045\/apply\",\"job_requisition_id\":\"R1691045\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f9af6d72609801d7429028203c0668c2\",\"descriptor\":\"(CORP) AR INVOICING AND 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Receivable\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1292\",\"campaign_id\":\"13581\",\"campaign_title\":\"Associate, Accounts Receivable R1691001\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Accounts Receivable\",\"street\":\"PHL NCR QC Work-at-Home\",\"address\":\"PHL NCR QC Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"This role supports billing and invoicing operations through effective project management and cross-functional coordination. The position will work closely with Account Management, Workforce Management, Delivery and Operations, and other internal stakeholders to support the end-end Invoicing process including Client Portal tracking and management to ensure timely invoicing and collections and business as usual improvements.\",\"long_description\":\"<h2><b><u>Key Responsibilities:<\/u><\/b><\/h2><ul><li>Support and\/or lead project management activities related to billing, invoicing, collections and operational transitions<\/li><li>Coordinate with Account Management, Delivery and Operations, Workforce Management (WFM), and other internal teams to ensure Invoicing deliverables are met<\/li><li>Track Invoicing timelines, dependencies, risks, and action items; escalate issues proactively<\/li><li>Support invoicing, billing, and AR processes during transition and steady-state phases<\/li><li>Prepare Invoicing &amp; Collection updates, reporting, and stakeholder communications<\/li><li>Ensure compliance with 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Bernardo Quintana Sur 302 Lt. 10 Fracc piso 2 Centro Sur\",\"address\":\"MEX Santiago de\u00a0Quer\u00e9taro - Prol. Bernardo Quintana Sur 302 Lt. 10 Fracc piso 2 Centro Sur\",\"city\":\"Santiago de\u00a0Quer\u00e9taro\",\"state\":\"Quer\u00e9taro\",\"postal_code\":\"76090\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"Agente de Espa\u00f1ol en Qro\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iexcl;Desarrolla tu carrera en Concentrix M&eacute;xico!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Est&aacute;s buscando una nueva oportunidad laboral? En Concentrix M&eacute;xico te ofrecemos las herramientas, el apoyo y el ambiente profesional para que crezcas. Forma parte de un equipo que reconoce tu talento. \ud83c\uddf2\ud83c\uddfd<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Atenci&oacute;n al Cliente<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Brindar soporte a clientes por tel&eacute;fono, chat o correo electr&oacute;nico.<\/li>\\n<li style=\\\"color: #002f35;\\\">Seguir procedimientos establecidos y utilizar los sistemas internos.<\/li>\\n<li style=\\\"color: #002f35;\\\">Colaborar con tu equipo para ofrecer un excelente servicio diario.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Sueldo base Mensual<br \/>\u2705 Prestaciones de ley: IMSS, INFONAVIT<br \/>\u2705 Capacitaci&oacute;n pagada<br \/>\u2705 Oportunidades de crecimiento<br \/>\u2705 Bonos por desempe&ntilde;o y asistencia<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">Certificado de bachillerato<br \/>Conocimientos b&aacute;sicos de c&oacute;mputo<br \/>Disponibilidad de horario<br \/>Buena comunicaci&oacute;n<br \/><br \/><\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iquest;Listo para crecer con nosotros? Post&uacute;late hoy y forma parte de Concentrix M&eacute;xico.<\/p>\",\"ats_external_id\":\"R1688673\",\"location\":\"Santiago de\u00a0Quer\u00e9taro, Quer\u00e9taro\",\"job_type\":\"full_time\",\"salary\":\"9500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-08-26T17:59:11.807-06:00\",\"created_at\":\"2026-01-13T17:25:17.293-06:00\",\"latitude\":\"20.5887932\",\"longitude\":\"-100.3898881\",\"landing_page_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDc?\",\"apply_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDc\/apply?\",\"head_count\":\"1000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":\"multilingual\",\"contract_type\":\"permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mexico City\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"recruiter\":{\"email\":{\"wid\":\"9b45ddd698bc100666a4456b1bfb0003\",\"address\":\"emanuel.pozos@concentrix.com\"},\"last_name\":\"Pozos\",\"first_name\":\"Emanuel\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338811\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Espaol---CDMX_R1664956\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Espaol---CDMX_R1664956\/apply\",\"job_requisition_id\":\"R1664956\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"503c1c93fa00102f6301b0901b5a0000\",\"address\":\"amparo.arroyo@concentrix.com\"},\"last_name\":\"Arroyo\",\"first_name\":\"Amparo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664956\",\"wid\":\"72b6c19dbb0e10295c2f53f9cbc60001\",\"descriptor\":\"R1664956 Customer Service Agents - Espa\u00f1ol - CDMX (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-mexico\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\",\"relevance_score\":\"1\"},{\"id\":\"593\",\"campaign_id\":\"22170\",\"campaign_title\":\"Advisor I, Customer Service R1682881\",\"campaign_type\":\"job_application\",\"job_title\":\"ETON ARP TALKPUSH 2026\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1682881\",\"location\":\"Pasig City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T03:36:29.719+08:00\",\"created_at\":\"2026-01-13T14:02:47.841+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE3MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/ETON-ARP-TALKPUSH-2026_R1682881\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1100\",\"primary_location\":{\"id\":\"PH-QUE-ETONC-Y0\",\"wid\":\"b67da9176e3d1062f9e41210367fc31d\",\"descriptor\":\"PHL Quezon City - Eton\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sarah.raymundo@concentrix.com\"},\"first_name\":\"Raymundo, Sarah\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102893763\",\"wid\":\"3c2a7f0d649f1018f51a7a2f8a870000\",\"descriptor\":\"Lorena Woo (102893763)\"},{\"id\":\"100746237\",\"wid\":\"60219339f7a01064a5a65649d6af0a3b\",\"descriptor\":\"Sarah Raymundo (100746237)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356274\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/ETON-ARP-TALKPUSH-2026_R1682881\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/ETON-ARP-TALKPUSH-2026_R1682881\/apply\",\"job_requisition_id\":\"R1682881\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"marivic.crisol@concentrix.com\"},\"first_name\":\"Bec Crisol (101527679)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682881\",\"wid\":\"f7dce34cae39103b00827383acc20000\",\"descriptor\":\"ETON ARP TALKPUSH 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1294\",\"campaign_id\":\"13569\",\"campaign_title\":\"Specialist, Sales Development R1694425\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Sales Development - Bilingual\",\"street\":\"SLV San Salvador - Blvr. Sta. Elena\",\"address\":\"SLV San Salvador - Blvr. Sta. Elena\",\"city\":\"Antiguo Cuscatl\u00e1n\",\"state\":\"San Salvador\",\"postal_code\":\"01502\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<p><span><span><span style=\\\"font-size:14px\\\">You have:<\/span><\/span><\/span><\/p><ul><li><span><span>2&#43; years of experience working in a customer service or sales capacity<\/span><\/span><\/li><li><span><span>Prior success in achievement of personal and team sales quota\/goals<\/span><\/span><\/li><li><span><span>Experience in high-volume calling<\/span><\/span><\/li><li><span><span>Experience learning new technology and data<\/span><\/span><\/li><li><span><span>Problem solving skills<\/span><\/span><\/li><li><span><span>Excellent knowledge of MS Office programs<\/span><\/span><\/li><li><span><span>Experience working with Salesforce.com or similar CRM<\/span><\/span><\/li><li><span><span>Experience or willingness to work from home<\/span><\/span><\/li><\/ul><p><\/p><p><span><span>You will:<\/span><\/span><\/p><ul><li><span><span>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/span><\/span><\/li><li><span><span>Mastery of product knowledge and technical understanding of services to assess client requirements<\/span><\/span><\/li><li><span><span>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/span><\/span><\/li><li><span><span>Manage external competitive pressures and handle objections to retain customers or win new customers<\/span><\/span><\/li><li><span><span>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/span><\/span><\/li><li><span><span>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/span><\/span><\/li><li><span><span>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/span><\/span><\/li><li><span><span>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/span><\/span><\/li><li><span><span>Work with a team and report directly to a Sales Manager<\/span><\/span><\/li><\/ul><p><\/p><p><\/p><p><span>Career Path Policies (internal talent):<\/span><\/p><ul><li><span>The game-changers must have the approval of his or her immediate supervisor to apply for the call.<\/span><\/li><li><span>Required tenure: 6 months<\/span><\/li><li><span>Required performance: KPIs or goals on target for the business unit to which they belong in the last 3-month period (not average).<\/span><span>\u00a0<\/span><\/li><li><span>Must not have active disciplinary actions.<\/span><\/li><li><span>The game-changer may participate in only one process at a time.<\/span><span>\u00a0<\/span><\/li><li><span>Comply with the learning paths of the Corporate University.<\/span><\/li><li><span>Must remain at least 6 months in the position to which he\/she was recently promoted, to be able to apply for another call.<\/span><span>\u00a0<\/span><\/li><li><span>If it is necessary to launch the same call for applications several times, the not selected game-changer will not be able to apply for the same position in the following 2 months.<\/span><span>\u00a0<\/span><\/li><li><span>The process is performed and\/or outside working hours, which means that the game-changer should be available in his free time in case we require it.<\/span><\/li><li><span>Any other guidelines that may arise in the Career Path process due to the legislation of each location or client&#39;s guidelines will be recorded within the current procedure and platform.<\/span><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1694425\",\"location\":\"Antiguo Cuscatl\u00e1n, San Salvador\",\"job_type\":\"full_time\",\"salary\":\"1050\",\"salary_type\":\"monthly\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-03-10T18:32:56.688+08:00\",\"created_at\":\"2026-01-13T06:02:01.794+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzU2OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Specialist--Sales-Development---Bilingual_R1694425\/apply\",\"head_count\":\"12\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"organization_reference_id\":\"YSV01\"},\"location\":{\"city\":null,\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\"01502\",\"primary_location\":{\"id\":\"SV-SAN-SANEL-01\",\"wid\":\"580a3f4cbe54101d4df3cb4c20130000\",\"descriptor\":\"SLV San Salvador - Blvr. Sta. Elena\"}},\"languages\":[\"English\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"mario.daza@concentrix.com\"},\"first_name\":\"Daza Moreno, Mario Alejandro\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103268306\",\"wid\":\"b5926bd5344b1003808826cf92fe0000\",\"descriptor\":\"Luisa Monroy Vera (103268306)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"102324193\",\"wid\":\"a20278f9bcdc100fd2c99d7298f20000\",\"descriptor\":\"Ilay Herrera Carpio (102324193)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02SD\",\"descriptor\":\"Specialist, Sales Development\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356222\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Specialist--Sales-Development---Bilingual_R1694425\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Specialist--Sales-Development---Bilingual_R1694425\/apply\",\"job_requisition_id\":\"R1694425\"}],\"organizations\":[{\"wid\":\"29e28fb0b1d810374d135edee46b0000\",\"descriptor\":\"W100BB Weave Communications SV\",\"reference_id\":\"W100BB\",\"custom_reference_id\":\"W100BB\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"0f5541ea15aa1036c4776588b6ae0000\",\"descriptor\":\"25916 - Weave Communications, Inc. - 980009184\",\"reference_id\":\"980009184\",\"custom_reference_id\":\"980009184\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"custom_reference_id\":null,\"company_reference_id\":\"YSV01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"melany.montano@concentrix.com\"},\"first_name\":\"Melany Montano Lazo (103465329)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1694425\",\"wid\":\"1b78fb750450100953de9f340c910000\",\"descriptor\":\"Specialist, Sales Development - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1295\",\"campaign_id\":\"13566\",\"campaign_title\":\"Manager I, B2B Sales R1695394\",\"campaign_type\":\"job_application\",\"job_title\":\"Communication Strategy & Activation Manager\",\"street\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\",\"address\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"80010-010\",\"region\":null,\"country\":\"Brazil\",\"short_description\":\"The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). 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You\u2019ll manage complex acquisition cycles, influence senior\\ndecision-makers, and craft account-specific strategies that drive new business.\\nYou\u2019ll be a trusted advisor to prospects, using deep industry knowledge, data insights, and AI-powered prospecting\\ntools to identify the right opportunities at the right time. In addition to your individual contribution, you\u2019ll mentor other\\nteam members and help shape our overall acquisition strategy.\",\"long_description\":\"<p><b>You Will:<\/b><\/p><ul><li>Own acquisition efforts for high-potential, strategic accounts from first contact to close or handoff.<\/li><li>Develop and execute targeted account plans in partnership with sales leadership. Build trusted relationships with senior decision-makers and key stakeholders. Lead complex prospecting and qualification efforts, often involving multiple decision layers.<\/li><li>Craft compelling proposals and presentations tailored to each prospect\u2019s business priorities.<\/li><li>Collaborate cross-functionally to align resources, expertise, and messaging for strategic wins.<\/li><li>Use AI-driven analytics and market intelligence to anticipate prospect needs and buying signals.<\/li><li>Track and report acquisition metrics, providing insights to refine strategies. 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Advanced communication and presentation skills for both virtual and in-person settings.<\/li><li>Ability to guide and coach less experienced acquisition team members.<\/li><\/ul><p><\/p><p><\/p>\",\"ats_external_id\":\"R1695386\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"6950\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-03-31T18:10:03.120+08:00\",\"created_at\":\"2026-01-13T02:01:42.788+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzU1OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Professional-I--Sales-Engineer_R1695386\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"80010-010\",\"primary_location\":{\"id\":\"BR-SAO-EZTOW-01\",\"wid\":\"85a9ca3d2e7d102896f08602c4a80000\",\"descriptor\":\"BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos\"}},\"languages\":[\"Brazilian Portuguese\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"elaine.ferreira4@concentrix.com\"},\"first_name\":\"Ferreira, Elaine Aparecida de Moraes\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103435158\",\"wid\":\"3120559b624c103581453d150d3b0000\",\"descriptor\":\"Elaine Ferreira (103435158)\"},{\"id\":\"101547696\",\"wid\":\"63e8e0d0f1f50141081864c7ce25b632\",\"descriptor\":\"Tayane Peixoto (101547696)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI03CA\",\"descriptor\":\"Sr. Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356171\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Professional-I--Sales-Engineer_R1695386\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Rua-Arquiteto-Olavo-Redig-de-Campos\/Professional-I--Sales-Engineer_R1695386\/apply\",\"job_requisition_id\":\"R1695386\"}],\"organizations\":[{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNBR\"},{\"wid\":\"646d58078ec31003f16ab1c82a530000\",\"descriptor\":\"COGS (CORP) 160 Selling Services Direct\",\"reference_id\":\"SREVSELL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6134de622598101028f9257b1eec0000\",\"descriptor\":\"W0ZYBR Meta SBG\",\"reference_id\":\"W0ZYBR\",\"custom_reference_id\":\"W0ZYBR\",\"company_reference_id\":null},{\"wid\":\"b9c75784ebc9100de37cce88344a0000\",\"descriptor\":\"24970 - FACEBOOK - 980007323\",\"reference_id\":\"980007323\",\"custom_reference_id\":\"980007323\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"vinicius.luiz1@concentrix.com\"},\"first_name\":\"Vinicius Luiz (103358049)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1695386\",\"wid\":\"8308baaaaaa31009492f2b0929540000\",\"descriptor\":\"Sr. Specialist Customer Acquisition\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"594\",\"campaign_id\":\"22154\",\"campaign_title\":\"Advisor I, Customer Service R1694508\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - North Hiring 2026\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1694508\",\"location\":\"Pasig City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-03T20:07:46.067+08:00\",\"created_at\":\"2026-01-12T20:01:41.502+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---North-Hiring-2026_R1694508\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Pasig City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Quezon_City\",\"wid\":\"740544c0a47f013fcc82fa781f11ba59\",\"descriptor\":\"PHL Quezon City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericka.aniceto@concentrix.com\"},\"first_name\":\"Aniceto, Ericka\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102018126\",\"wid\":\"53033d314c8c010a3d5fdb6c491c0000\",\"descriptor\":\"Erick Joseph Conda (102018126)\"},{\"id\":\"101925329\",\"wid\":\"c4dcb9e0bc5c0104ecba73e42f4d0000\",\"descriptor\":\"Ericka Aniceto (101925329)\"},{\"id\":\"101976015\",\"wid\":\"5ef22debf62a011ba3571e5c49f40000\",\"descriptor\":\"Haydee dela Cruz (101976015)\"},{\"id\":\"16875900\",\"wid\":\"9f196ba80a87018f96a62cd504191231\",\"descriptor\":\"Rose Catherine Balubar (16875900)\"},{\"id\":\"101825829\",\"wid\":\"142cf519063201aecdfe58161717d3a2\",\"descriptor\":\"Zarrah Jane Fopalan (101825829)\"},{\"id\":\"101856424\",\"wid\":\"e14ced9c1dd401e8eebc3bf36b03ea4e\",\"descriptor\":\"Kimberly Olaso (101856424)\"},{\"id\":\"148212\",\"wid\":\"9f196ba80a870191afd38447051933e3\",\"descriptor\":\"Francisco Balabat III (148212)\"},{\"id\":\"102867690\",\"wid\":\"867cdbe61a32100ec83199ea9dbf0000\",\"descriptor\":\"Elle Antonio (102867690)\"},{\"id\":\"101368380\",\"wid\":\"d4bb871ccbd901255a4979324335ed5d\",\"descriptor\":\"Jhen Tubig (101368380)\"},{\"id\":\"102100493\",\"wid\":\"b0d922c9d8fb100dd4e6561d26cf0000\",\"descriptor\":\"Charlotte Anne Gayol (102100493)\"},{\"id\":\"580415\",\"wid\":\"9f196ba80a8701e6461d815f0719c2bf\",\"descriptor\":\"Paul Edcris Estanislao (580415)\"},{\"id\":\"040119\",\"wid\":\"9f196ba80a8701793d88aab7061941be\",\"descriptor\":\"Anna Jessica Bacani (040119)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356021\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---North-Hiring-2026_R1694508\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---North-Hiring-2026_R1694508\/apply\",\"job_requisition_id\":\"R1694508\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"pamelabianca.co@concentrix.com\"},\"first_name\":\"Pamela Bianca Co (101624758)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1694508\",\"wid\":\"f3f64a5a67851007afd75bc229b80000\",\"descriptor\":\"Talent Connect - North Hiring 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"595\",\"campaign_id\":\"22153\",\"campaign_title\":\"Advisor I, Customer Service R1694520\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - PH South 2026\",\"street\":\"PHL Makati City\",\"address\":\"PHL Makati City\",\"city\":\"Davao\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1694520\",\"location\":\"Davao, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T03:36:29.488+08:00\",\"created_at\":\"2026-01-12T20:01:41.264+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---PH-South-2026_R1694520\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - Glorietta\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericka.aniceto@concentrix.com\"},\"first_name\":\"Aniceto, Ericka\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101856424\",\"wid\":\"e14ced9c1dd401e8eebc3bf36b03ea4e\",\"descriptor\":\"Kimberly Olaso (101856424)\"},{\"id\":\"101925329\",\"wid\":\"c4dcb9e0bc5c0104ecba73e42f4d0000\",\"descriptor\":\"Ericka Aniceto (101925329)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356113\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---PH-South-2026_R1694520\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---PH-South-2026_R1694520\/apply\",\"job_requisition_id\":\"R1694520\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"pamelabianca.co@concentrix.com\"},\"first_name\":\"Pamela Bianca Co (101624758)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1694520\",\"wid\":\"bc114d35e7311007b1f572ac8e3a0000\",\"descriptor\":\"Customer Service Advisor - PH South 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"596\",\"campaign_id\":\"22152\",\"campaign_title\":\"Advisor I, Customer Service R1694504\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - South Hiring 2026\",\"street\":\"PHL Makati City\",\"address\":\"PHL Makati City\",\"city\":\"Davao\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1694504\",\"location\":\"Davao, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T03:36:29.503+08:00\",\"created_at\":\"2026-01-12T20:01:41.030+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE1Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Talent-Connect---South-Hiring-2026_R1694504\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - Glorietta\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericka.aniceto@concentrix.com\"},\"first_name\":\"Aniceto, Ericka\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101856424\",\"wid\":\"e14ced9c1dd401e8eebc3bf36b03ea4e\",\"descriptor\":\"Kimberly Olaso (101856424)\"},{\"id\":\"101925329\",\"wid\":\"c4dcb9e0bc5c0104ecba73e42f4d0000\",\"descriptor\":\"Ericka Aniceto (101925329)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356066\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Talent-Connect---South-Hiring-2026_R1694504\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Talent-Connect---South-Hiring-2026_R1694504\/apply\",\"job_requisition_id\":\"R1694504\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"pamelabianca.co@concentrix.com\"},\"first_name\":\"Pamela Bianca Co (101624758)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1694504\",\"wid\":\"1228e62707261007afbd89401ccf0000\",\"descriptor\":\"Talent Connect - South Hiring 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1297\",\"campaign_id\":\"13552\",\"campaign_title\":\"Manager I, B2B Sales R1695995\",\"campaign_type\":\"job_application\",\"job_title\":\"Program Manager (English Speaker)\",\"street\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\",\"address\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\",\"city\":\"Singapore\",\"state\":\"Central Singapore\",\"postal_code\":\"117372\",\"region\":null,\"country\":\"Singapore\",\"short_description\":\"We are looking for a highly collaborative and execution-driven Sales Program Manager to support our APJ Sales Manager and regional SDR\/AE teams. This role is responsible for driving process excellence, operational efficiency, and sales productivity across the entire revenue funnel.\\n\\nYou will work closely with Sales Leadership and partner across Marketing, RevOps, Product, Enablement, and Sales Training teams to streamline workflows, implement scalable processes, and ensure the sales team can operate at peak performance. This is a critical role in establishing the foundation for a high-performing APJ sales organization.\",\"long_description\":\"<p><b>JOB\u00a0RESPONSIBILITIES<\/b><\/p><p><b>1.\u00a0Direct\u00a0Support\u00a0to\u00a0Sales\u00a0Manager\u00a0&amp;\u00a0Team<\/b><\/p><ul><li><p>Partner\u00a0closely\u00a0with\u00a0the\u00a0APJ\u00a0Sales\u00a0Manager\u00a0to\u00a0operationalize\u00a0strategy,\u00a0manage\u00a0execution,\u00a0and\u00a0improve\u00a0team\u00a0performance.<\/p><\/li><li><p>Manage\u00a0weekly\u00a0sales\u00a0rhythms\u00a0(WBR\u2019s,\u00a0MBR\u2019s,\u00a0QBR\u2019s,\u00a0pipeline\u00a0reviews,\u00a0team\u00a0meetings).<\/p><\/li><li><p>Improve\u00a0SDR\u00a0and\u00a0AE\u00a0productivity\u00a0through\u00a0optimized\u00a0workflows,\u00a0tools,\u00a0and\u00a0processes.<\/p><\/li><li><p>Act\u00a0as\u00a0the\u00a0\u201cglue\u201d\u00a0between\u00a0sales\u00a0and\u00a0internal\u00a0teams\u00a0to\u00a0remove\u00a0blockers\u00a0and\u00a0enhance\u00a0alignment.<\/p><\/li><\/ul><p><b>2.\u00a0Sales\u00a0Process\u00a0&amp;\u00a0Efficiency\u00a0Improvements<\/b><\/p><ul><li><p>Map,\u00a0audit,\u00a0and\u00a0improve\u00a0end-to-end\u00a0sales\u00a0processes\u00a0(lead\u00a0flow,\u00a0qualification,\u00a0handoff,\u00a0pipeline\u00a0progression).<\/p><\/li><li><p>Identify\u00a0bottlenecks\u00a0or\u00a0inefficiencies\u00a0and\u00a0drive\u00a0process\u00a0re-designs.<\/p><\/li><li><p>Lead\u00a0change-management\u00a0efforts\u00a0to\u00a0ensure\u00a0adoption\u00a0of\u00a0new\u00a0processes,\u00a0tools,\u00a0and\u00a0systems.<\/p><\/li><li><p>Standardize\u00a0APJ-wide\u00a0sales\u00a0motions\u00a0and\u00a0ensure\u00a0consistent\u00a0execution\u00a0across\u00a0the\u00a0team.<\/p><\/li><\/ul><p><b>3.\u00a0Sales\u00a0Program\u00a0Management<\/b><\/p><ul><li><p>Design\u00a0and\u00a0launch\u00a0regional\u00a0programs\u00a0to\u00a0boost\u00a0pipeline\u00a0generation,\u00a0lead\u00a0conversion,\u00a0and\u00a0account\u00a0penetration.<\/p><\/li><li><p>Ownership\u00a0of\u00a0outreach\u00a0cadences,\u00a0qualification\u00a0frameworks,\u00a0playbooks,\u00a0and\u00a0sales\u00a0motions.<\/p><\/li><li><p>Work\u00a0with\u00a0cross-functional\u00a0partners\u00a0to\u00a0execute\u00a0campaigns,\u00a0run\u00a0initiatives,\u00a0and\u00a0track\u00a0performance.<\/p><\/li><\/ul><p><b>4.\u00a0Data,\u00a0Insights\u00a0&amp;\u00a0Reporting<\/b><\/p><ul><li><p>Provide\u00a0actionable\u00a0insights\u00a0on\u00a0pipeline\u00a0health,\u00a0conversion\u00a0metrics,\u00a0seller\u00a0productivity,\u00a0and\u00a0campaign\u00a0impact.<\/p><\/li><li><p>Work\u00a0with\u00a0BI\u00a0Analyst\u00a0to\u00a0design\u00a0sales\u00a0dashboards\u00a0and\u00a0reports\u00a0for\u00a0the\u00a0Sales\u00a0Manager\u00a0and\u00a0leadership.<\/p><\/li><li><p>Support\u00a0forecasting,\u00a0quota\u00a0setting,\u00a0and\u00a0territory\u00a0planning\u00a0for\u00a0the\u00a0SDR\u00a0and\u00a0AE\u00a0teams.<\/p><\/li><\/ul><p><b>5.\u00a0Cross-Functional\u00a0Stakeholder\u00a0Collaboration<\/b><\/p><ul><li><p>Work\u00a0with\u00a0Marketing\u00a0on\u00a0lead\u00a0routing,\u00a0event-driven\u00a0campaigns,\u00a0and\u00a0pipeline\u00a0acceleration.<\/p><\/li><li><p>Partner\u00a0with\u00a0RevOps\u00a0on\u00a0CRM\u00a0improvements,\u00a0tooling,\u00a0data\u00a0hygiene,\u00a0and\u00a0system\u00a0alignment.<\/p><\/li><li><p>Collaborate\u00a0with\u00a0Product\u00a0and\u00a0Solutions\u00a0to\u00a0relay\u00a0customer\u00a0feedback\u00a0and\u00a0align\u00a0on\u00a0product\u00a0updates.<\/p><\/li><li><p>Align\u00a0with\u00a0Sales\u00a0Enablement\u00a0and\u00a0Training\u00a0Specialist\u00a0on\u00a0training\u00a0strategies,\u00a0sales\u00a0execution\u00a0improvement\u00a0process.<\/p><\/li><\/ul><p><br \/><b>REQUIRED\u00a0QUALIFICATIONS<\/b><\/p><ul><li><p>4\u20137&#43;\u00a0years\u00a0in\u00a0Sales\u00a0Operations,\u00a0Sales\u00a0Programs,\u00a0Revenue\u00a0Operations,\u00a0or\u00a0similar\u00a0roles.<\/p><\/li><li><p>Strong\u00a0experience\u00a0enabling\u00a0SDR\u00a0and\/or\u00a0AE\u00a0sales\u00a0teams.<\/p><\/li><li><p>Able\u00a0to\u00a0translate\u00a0problems\u00a0into\u00a0processes\u00a0and\u00a0drive\u00a0measurable\u00a0improvements.<\/p><\/li><li><p>Excellent\u00a0project\u00a0management,\u00a0communication,\u00a0and\u00a0stakeholder-management\u00a0skills.<\/p><\/li><li><p>Competent\u00a0in\u00a0CRM\u00a0(Salesforce),\u00a0sales\u00a0engagement\u00a0tools,\u00a0and\u00a0analytics\u00a0platforms.<\/p><\/li><li><p>Highly\u00a0collaborative\u00a0and\u00a0able\u00a0to\u00a0work\u00a0cross-functionally\u00a0in\u00a0a\u00a0fast-moving\u00a0environment.<\/p><\/li><\/ul><p><br \/><b>PREFERRED\u00a0QUALIFICATIONS<\/b><\/p><ul><li><p>APJ\u00a0experience\u00a0supporting\u00a0multiple\u00a0countries.<\/p><\/li><li><p>Experience\u00a0in\u00a0AI,\u00a0SaaS,\u00a0enterprise\u00a0tech,\u00a0or\u00a0high-growth\u00a0environments.<\/p><\/li><li><p>Strong\u00a0understanding\u00a0of\u00a0lead\u00a0management,\u00a0pipeline\u00a0hygiene,\u00a0and\u00a0forecasting.<\/p><\/li><li><p>Comfortable\u00a0with\u00a0ambiguity\u00a0and\u00a0building\u00a0processes\u00a0from\u00a0the\u00a0ground\u00a0up.<\/p><\/li><\/ul><p><br \/><b>OTHER\u00a0INFORMATIONS<\/b><\/p><ul><li><p>Permanent\u00a0position<\/p><\/li><li><p>Working\u00a0Arrangement:\u00a0Fully\u00a0on-site<\/p><\/li><li><p>Working\u00a0Hours:\u00a0Monday-Friday<\/p><\/li><li><p>Office\u00a0Location:\u00a080\u00a0Pasir\u00a0Panjang\u00a0Rd,\u00a0#15-83\u00a0Mapletree\u00a0Business\u00a0City\u00a0II,\u00a0Singapore\u00a0117372<\/p><\/li><\/ul><p><\/p><p><b>Privacy\u00a0and\u00a0Information\u00a0Security<\/b><\/p><ul><li><p>Adhere\u00a0security\u00a0requirements\u00a0in\u00a0the\u00a0process.<\/p><\/li><li><p>Protect\u00a0the\u00a0privacy\u00a0of\u00a0personal\u00a0information.<\/p><\/li><\/ul><p><\/p><p>If\u00a0this\u00a0sounds\u00a0like\u00a0an\u00a0interesting\u00a0opportunity,\u00a0hit\u00a0apply!<\/p><p><\/p><p><i>*Only\u00a0shortlisted\u00a0candidates\u00a0will\u00a0be\u00a0contacted<\/i><\/p>\",\"ats_external_id\":\"R1695995\",\"location\":\"Singapore, Central Singapore\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:13.633+08:00\",\"created_at\":\"2026-01-12T12:01:58.419+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzU1Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Program-Manager--English-Speaker-_R1695995\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"23c30a8e5e741021142cdaabede70000\",\"descriptor\":\"Concentrix Srev Singapore Pte. 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Ltd.\",\"reference_id\":\"RSG04\",\"custom_reference_id\":null,\"company_reference_id\":\"RSG04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"lukas.parseliunas@concentrix.com\"},\"first_name\":\"Lukas Parseliunas (002116)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1695995\",\"wid\":\"d22b9c5eea9a100928029a0066520000\",\"descriptor\":\"Program Manager (English Speaker)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1298\",\"campaign_id\":\"13512\",\"campaign_title\":\"Specialist, Internal Marketing R1691906\",\"campaign_type\":\"job_application\",\"job_title\":\"Marketing & Communications Specialist\",\"street\":\"POL Szczecin Concentrix CVG International Sp. z o.o.\",\"address\":\"POL Szczecin Concentrix CVG International Sp. z o.o.\",\"city\":\"Szczecin\",\"state\":\"West Pomeranian\",\"postal_code\":\"70-225\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"The Marketing & Communications Specialist plays a key role in supporting and executing internal and external communications, and employee engagement initiatives in Szczecin and across Poland. The role contributes to strengthening the company\u2019s culture, enhancing employee experience, and increasing brand visibility in the local market.\\n\\nOperating under the strategic direction of the Marketing & Communications Lead in Poland, this position works closely with the wider CEE Marketing & Comms Team and local stakeholders to ensure message consistency, a unified employee experience, and effective implementation of communication and engagement activities across all pillars.\",\"long_description\":\"<p><\/p><p><span><b>Key responsibilities:<\/b><\/span><\/p><p><span><b>\u00a0<\/b><\/span><\/p><p><span><b>1. Internal Communication<\/b><\/span><\/p><ul><li>Create and manage engaging content for newsletters and internal communication and internal platforms.<\/li><li>Coordinate campaigns to promote company news and initiatives.<\/li><li>Collect feedback and monitor performance of internal communication channels to propose improvements.<\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>2. Employee Engagement<\/b><\/span><\/p><ul><li>Plan and support fun and meaningful employee events and programs.<\/li><li>Collaborate with teams to boost participation and align with our culture.<\/li><li>Assist in executing and tracking engagement surveys and initiatives.<\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>3. External Communications<\/b><\/span><\/p><ul><li>Help develop PR and media content that reflects our brand values.<\/li><li>Ensure that all content aligns with the company\u2019s brand voice and values.<\/li><\/ul><p><\/p><p><\/p><p><b>Candidate profile:<\/b><\/p><ul><li>Associate&#39;s degree in related field (Communications, Marketing) \u00a0with <b>at least 2 years <\/b>of experience in <b>communication<\/b>, <b>employer branding<\/b>, or <b>engagement <\/b>in a corporate or multinational environment.<\/li><li>Strong communication skills in English and in Polish both written and verbal.<\/li><li>Familiar with digital tools, content creation tools (<b>Canva<\/b>) and social media.<\/li><li>Creative, detail-oriented, and proactive.<\/li><li>Enjoy teamwork and adapt in a fast-paced environment.<\/li><li>Passionate about culture and communication.<\/li><\/ul><p><\/p><p><b>What We Offer:<\/b><\/p><ul><li>A solid employment contract with predictable working hours (business hours).<\/li><li>Access to the <b>MyBenefit <\/b>cafeteria, including the possibility of obtaining a <b>MultiSport <\/b>card.<\/li><li>A private medical package (<b>Luxmed<\/b>) to ensure your health and wellbeing.<\/li><li>Private life insurance available on preferential terms.<\/li><li>Access to learning and development resources to help you advance your career &#43; language courses.<\/li><li>An Employee Assistance Program offering psychological, managerial, legal, and financial counselling.<\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1691906\",\"location\":\"Szczecin, West Pomeranian\",\"job_type\":\"full_time\",\"salary\":\"8540\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-01-28T17:13:46.158+08:00\",\"created_at\":\"2026-01-09T20:01:49.425+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzUxMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Szczecin-Concentrix-CVG-International-Sp-z-oo\/Marketing---Communications-Specialist_R1691906\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Internal Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315dd9600d777bf3\",\"descriptor\":\"Concentrix CVG International sp. z o.o.\",\"reference_id\":\"YPL01\",\"organization_reference_id\":\"YPL01\"},\"location\":{\"city\":\"Szczecin\",\"state\":\"West Pomeranian\",\"country\":{\"wid\":\"131d5ac7e3ee4d7b962bdc96e498e412\",\"iso2\":\"PL\",\"iso3\":\"POL\",\"descriptor\":\"Poland\",\"iso_numeric\":\"616\"},\"postal_code\":\"70-225\",\"primary_location\":{\"id\":\"PL-SZC-BRAMA-01\",\"wid\":\"128355cf49160190f14d2c792f6b54bd\",\"descriptor\":\"POL Szczecin Concentrix CVG International Sp. z o.o.\"}},\"languages\":[\"English\",\"Polish\"],\"recruiter\":{\"email\":{\"address\":\"natalia.zajac@concentrix.com\"},\"first_name\":\"Zaj\u0105c, Natalia\"},\"categories\":[{\"descriptor\":\"CF Internal Marketing\"}],\"recruiters\":[{\"id\":\"102971789\",\"wid\":\"9ce2d10d67b3100b771c3924feee0000\",\"descriptor\":\"Natalia Zaj\u0105c (102971789)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0477\",\"descriptor\":\"Specialist, Internal Marketing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-355767\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Szczecin-Concentrix-CVG-International-Sp-z-oo\/Marketing---Communications-Specialist_R1691906\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Szczecin-Concentrix-CVG-International-Sp-z-oo\/Marketing---Communications-Specialist_R1691906\/apply\",\"job_requisition_id\":\"R1691906\"}],\"organizations\":[{\"wid\":\"613f8b27b3fb10165c4cf30685880000\",\"descriptor\":\"(SITE) Regional Marketing Delivery-Indirect\",\"reference_id\":\"SITREGIONALMARK\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315dd9600d777bf3\",\"descriptor\":\"Concentrix CVG International sp. z o.o.\",\"reference_id\":\"YPL01\",\"custom_reference_id\":null,\"company_reference_id\":\"YPL01\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"anna.dudekragankiewicz@concentrix.com\"},\"first_name\":\"Anna Dudek-Ragankiewicz (103235504)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1691906\",\"wid\":\"6d876a7e6c8110071c181365624b0000\",\"descriptor\":\"Marketing & Communications Specialist\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"597\",\"campaign_id\":\"22138\",\"campaign_title\":\"Advisor I, Customer Service R1667175\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Megamall 2026\",\"street\":\"PHL Mandaluyong City - Megamall\",\"address\":\"PHL Mandaluyong City - Megamall\",\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667175\",\"location\":\"Mandaluyong City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.512+08:00\",\"created_at\":\"2026-01-09T14:02:00.811+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjEzOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Customer-Service-Advisor---Megamall-2026_R1667175\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-MEGAC-Y0\",\"wid\":\"b67da9176e3d1062f9e3e8033b4bc2e6\",\"descriptor\":\"PHL Mandaluyong City - Megamall\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ermmellynmay.acupang@concentrix.com\"},\"first_name\":\"Acupang, Ermmellyn May\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101950110\",\"wid\":\"0143c866a118010fbaadac1d65f20000\",\"descriptor\":\"Eminette Kyle Reminajes - Velasquez 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(1053320)\"},{\"id\":\"103027654\",\"wid\":\"7239d93c230310162654c25d44ab0000\",\"descriptor\":\"Hazelyn Espedido (103027654)\"},{\"id\":\"102108390\",\"wid\":\"dc28d59c523f101064fa8fff34440000\",\"descriptor\":\"Pamela Frances Vallejos (102108390)\"},{\"id\":\"102136917\",\"wid\":\"31848f32688e101b449718dee9a60000\",\"descriptor\":\"James Louwen Fragata (102136917)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-355705\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Customer-Service-Advisor---Megamall-2026_R1667175\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Customer-Service-Advisor---Megamall-2026_R1667175\/apply\",\"job_requisition_id\":\"R1667175\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"virgilio.dionisio@concentrix.com\"},\"first_name\":\"Argie Dionisio (978583)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667175\",\"wid\":\"795bbd74c14e102b9d08c965adcf0000\",\"descriptor\":\"Customer Service Advisor - Megamall 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"546\",\"campaign_id\":\"66\",\"campaign_title\":\"SU - NS Binnenland - Jaggernath Lachmonstraat\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker voor een spoorwegmaatschappij\",\"street\":\"Higway\",\"address\":\"Higway\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo District\",\"postal_code\":null,\"region\":\"Suriname\",\"country\":\"Suriname\",\"short_description\":\"Klantenservicemedewerkers\u00a0gezocht!\u00a0\u00a0\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Een van de mogelijkheden als klantadviseur bij CONCENTRIX, is het te woord staan van reizigers van een spoorwegmaatschappij met als doel de klanten te helpen, adviseren en service te verlenen. <br \/>Je inventariseert de wens en behoefte van de klant en weet dit te vertalen naar het juiste antwoord, de juiste producten of juiste diensten. <br \/>Je beantwoordt uiteenlopende vragen van reizigers; het ene moment sta je een reiziger met een vraag of klacht te woord, het andere moment help je een reiziger die vergeten is uit te checken met zijn ov-chipkaart. <br \/>Daarnaast informeer je onder andere over diverse abonnementsvormen, dagkaarten en e-tickets. Je zult zowel <strong>telefonisch als per chat<\/strong>, klantenservice verlenen.<\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Functie eisen<\/strong><\/h1>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimale leeftijd van 18 jaar<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimaal <strong><u>afgerond <\/u><\/strong>middelbare opleiding of daaraan gelijkgesteld<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Goede beheersing van de Nederlandse &amp; Engelse taal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Goede sociale en communicatieve vaardigheden<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Je hebt een goed ontwikkeld inlevend vermogen en kunt dat inzetten in gesprekken<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Uitstekende computervaardigheden<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Je bent een echte multitasker en zet graag een stapje extra voor de reizigers van NS<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Klantgericht en stressbestendig<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Je hebt overtuigingskracht en verkoopvaardigheden<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Je hebt ervaring met computersystemen<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Beschikken over eigen smarttelefoon<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Beschikken over internet thuis (indien calamiteiten, zoals bijvoorbeeld quarantaine, zich ooit voordoen en je van huis uit moet werken)<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h1><strong>Werktijden<\/strong><\/h1>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eerst drie (3) weken training<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Een week basistraining van maandag t\/m vrijdag van 07:00 &ndash; 14:30uur, daarna twee weken producttraining van ma t\/m vrijdag van 07:00 &ndash; 14:30 uur.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Na de drie (3) weken training, heb je een inwerkperiode (ook wel onboarding periode genoemd) van acht (8) weken<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Na de acht (8) weken inwerkperiode, mag je max 40 uur per week werkende gedurende een openingswindow van <span data-olk-copy-source=\\\"MessageBody\\\">Maandag t\/m vrijdag: 02:00u - 14:00u<\/span><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\"><span data-olk-copy-source=\\\"MessageBody\\\">Zaterdag, zondag en feestdagen: 03:30u - 12:00u<\/span><\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimaal twee (2) keer per week om 02:00u kunnen starten<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimaal twee (2) keer per week tot 14:00u kunnen werken<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Per maand 1 verplichte zaterdagshift van 02:00u (opstarten)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Per maand 1 verplichte zaterdagshift tot 14:00u (afsluiten)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimaal 32-40 uren per week beschikbaar zijn<\/p>\\n<\/li>\\n<\/ul>\\n<h1>&nbsp;<\/h1>\\n<h1><strong>Wat wij bieden<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Een bruto uurloon van &euro;2.46 per uur (uitbetaling naar keuze in SRD of EURO).<br \/><br \/>Bij minimaal 6 maanden (aantoonbare) contactcenterervaring een hoger startloon<\/p>\\n<\/li>\\n<li>\\n<p>Reiskostenvergoeding van &euro;2.90 per werkdag<\/p>\\n<\/li>\\n<li>\\n<p>Onregelmatigheidstoelage van 50% op je uurloon, op de uren voor 06:00uur en een onregelmatigheidstoelage van 100% op je werkuren op zon- en nationale (Surinaamse) feestdagen.<\/p>\\n<\/li>\\n<li>\\n<p>Loyaliteitsbonus van &euro;50 bij 3, 6 en 12 maanden. Na een jaar indienst elke 6 maanden een loyaliteitsbonus van &euro;75<\/p>\\n<\/li>\\n<li>\\n<p>Referral bonus tot &euro;130 per aanbevolen kandidaat<\/p>\\n<\/li>\\n<li>\\n<p>Een prettige, informele en leerzame werkomgeving<\/p>\\n<\/li>\\n<li>\\n<p>Een full-time (betaald training) van 20 werkdagen<\/p>\\n<\/li>\\n<li>\\n<p>Doorlopend training en coaching<\/p>\\n<\/li>\\n<li>\\n<p>Doorgroeimogelijkheden<\/p>\\n<\/li>\\n<li>\\n<p>Volledige betaling van de ziektekostenverzekering <em>(Azpas Basis, 2de klasse ligging, zilver pakket)<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Vakantiegeld (1 keer per jaar uitbetaald in de maand juli) (bruto 96% van je gemiddeld bruto maandloon)<\/p>\\n<\/li>\\n<li>\\n<p>Toegang tot onze online Concentrix University&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Ondersteuning van jouw mentale gezondheid via ons Employee Assistance Program WeCare<\/p>\\n<\/li>\\n<\/ul>\\n<h1>&nbsp;<\/h1>\\n<h1><strong>Solliciteren<\/strong><\/h1>\\n<p>Spreekt het bovenstaande je aan?<\/p>\\n<p>Klik dan gauw op <strong>\\\"apply now\\\"<\/strong> en vul het sollicitatieformulier in.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Alvorens je doorgestuurd kan worden naar de training, dien jij eerst enkele vereiste instroomtoetsen te maken. Als de toetsen goed gemaakt zijn, zal je uitgenodigd worden voor een sollicitatiegesprek met een teamleider van het project. 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As part of our Emergency Assistance team, you play a vital role in critical situations, from contacting emergency services to supporting motorists stranded on the road.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>A full-time employment contract with a gross monthly salary of &euro;5,099.37 including pension contributions;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A fully paid 9-week training program;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The possibility of two one-year contract extensions, followed by a permanent contract;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A dynamic position in an international growing company where we work with the latest technologies;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>International career opportunities;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Unlimited access to our Concentrix University that will allow you to further professionalize your career and grow.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your Role:<\/strong><\/p>\\n<p>As a member of our team, you will be the first point of contact for people who urgently need help. You&rsquo;ll speak with callers and chat users to quickly assess their situation and determine the right assistance, whether that&rsquo;s contacting the police after a break-in or arranging roadside support for a flat tire on the highway.<\/p>\\n<p>&nbsp;<\/p>\\n<p>This role requires confidence, decisiveness, and empathy. You know how to act swiftly and effectively without losing your human touch. You listen carefully, remain professional, and ensure every customer receives the right solution as quickly as possible.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Customers reach us via <strong>phone and chat<\/strong>, so it&rsquo;s essential that you <strong>speak and write French, Italian, and English <\/strong>fluently.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Please note: A <strong>Certificate of Conduct (VOG)<\/strong> is required and must be submitted within six weeks.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is a great match if you:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in French, Italian, and English. French and Italian at C1-level. English at B2-level. This is mandatory;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>No problem working in shifts, so you can work morning, afternoon and night;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are willing to work 100% at our location in Amsterdam;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have a degree in CPR or have knowledge of police, fire or other emergency response;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have experience in providing emergency response or communications;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have experience with MS Office and Google Maps;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Apply immediately!<\/strong><\/p>\\n<p>Click the button below to apply directly or for more information contact our recruitment team directly at Relay.recruitment@Concentrix.com<\/p>\\n<p><strong>&nbsp;&nbsp;<\/strong><\/p>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<p><em>Concentrix is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other protective status.<\/em><\/p>\",\"ats_external_id\":\"NL-60\",\"location\":\"Amsterdam, Noord-Holland\",\"job_type\":\"full_time\",\"salary\":\"5099.37\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-22T01:59:14.793+02:00\",\"created_at\":\"2026-01-09T11:22:01.297+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"5\",\"relevance_score\":\"1\"},{\"id\":\"548\",\"campaign_id\":\"59\",\"campaign_title\":\"CW - Booking ENG - Willemstad\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative Major Travel Company\",\"street\":null,\"address\":null,\"city\":\"Willemstad\",\"state\":\"Cura\u00e7ao\",\"postal_code\":null,\"region\":\"Cura\u00e7ao\",\"country\":\"Cura\u00e7ao\",\"short_description\":\"Join the team at Concentrix!\",\"long_description\":\"<h2>Customer Service Representative Major Travel Company<\/h2>\\n<p>Are you excited by the idea of guiding travelers and making their day a little easier? Then you&rsquo;ll feel right at home with us! From quick questions to meaningful moments, you&rsquo;ll support customers across multiple channels with confidence and care. Start a role where every conversation makes&nbsp;a&nbsp;difference.<\/p>\\n<h3>What will you do as a customer service representative?&nbsp;<\/h3>\\n<p>As a Customer Advisor, you&rsquo;ll be the first point of contact for travelers seeking support and guidance. You&rsquo;ll help them with questions, bookings, and general inquiries across phone, email, and chat. Using modern tools and software, you&rsquo;ll ensure every interaction is smooth and consistent. Your goal? Making each traveler feel informed, supported, and ready for&nbsp;their&nbsp;journey.<\/p>\\n<h3>&nbsp;<\/h3>\\n<h3>What&rsquo;s in it for you?<\/h3>\\n<ul>\\n<li>\\n<p>Begin your journey with a&nbsp;<strong>strong starting pay<\/strong>&nbsp;that reflects your value.<\/p>\\n<\/li>\\n<li>\\n<p>Monthly&nbsp;<strong>bonuses<\/strong>&nbsp;and additional&nbsp;<strong>rewards&nbsp;<\/strong>when you refer a friend &ndash; twice the benefits.<\/p>\\n<\/li>\\n<li>\\n<p>A&nbsp;<strong>fully paid training<\/strong>&nbsp;to prepare you thoroughly before you start the job.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Earn additional allowances<\/strong>&nbsp;for working early shifts and public holidays.<\/p>\\n<\/li>\\n<li>\\n<p>Benefit from our<strong>&nbsp;fully covered transportation&nbsp;<\/strong>service for a&nbsp;<strong>stress-free&nbsp;<\/strong>commute.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Access<\/strong>&nbsp;to our&nbsp;<strong>Concentrix University<\/strong>&nbsp;to support your personal and professional development.<\/p>\\n<\/li>\\n<li>\\n<p>Pair up for success&mdash;<strong>receive bonuses<\/strong>&nbsp;for&nbsp;<strong>both<\/strong>&nbsp;<strong>you and your referred<\/strong>&nbsp;friend!<\/p>\\n<\/li>\\n<li>\\n<p>Unlock&nbsp;<strong>career growth&nbsp;<\/strong>with opportunities that can lead you to become a Team Lead or assume greater responsibilities.<\/p>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Your qualifications<\/strong><\/h3>\\n<p>\ud83c\udf93 You're fluent in both Dutch and English &ndash; spoken and written;<\/p>\\n<p>\u23f0 You can commit to a shift schedule that includes nights, weekends and holidays;<\/p>\\n<p>\ud83c\udf1f Your approach is proactive and centered on delivering clear, efficient&nbsp;results;<\/p>\\n<p>\ud83d\udcbb You quickly adapt to new software and digital tools;<\/p>\\n<p>Not checking every box shouldn&rsquo;t stop you&mdash;send in your application! We&rsquo;re dedicated to finding a role that matches your potential, whether it&rsquo;s this position or another.<\/p>\\n<h3>Experience the best version of you!<\/h3>\\n<p>If all this feels like the perfect next step in your career journey, NOS TA BUSKANDO ABO! Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<h2>Apply now!<\/h2>\\n<p>Click the button below to apply directly or send an email to Mirella Lenderbor at<span style=\\\"background-color: #ffffff;\\\">&nbsp;<a href=\\\"Mirella\\\">mirella.lenderbor@concentrix.com<\/a> <\/span>or Suzette Marcos at <a href=\\\"Suzette\\\">suzette.marcos@concentrix.com<\/a>.<\/p>\\n<p><em><strong>Concentrix is an equal opportunity employer<\/strong><\/em><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, color, creed, age, gender identity, sexual orientation, veteran status, military service, union membership, political affiliation, genetic information, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\",\"ats_external_id\":\"694439804\",\"location\":\"Willemstad, Cura\u00e7ao\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"ANG\",\"updated_at\":\"2026-08-05T10:28:50.638+02:00\",\"created_at\":\"2026-01-09T11:19:53.818+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OQ?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"9\",\"relevance_score\":\"1\"},{\"id\":\"549\",\"campaign_id\":\"58\",\"campaign_title\":\"CW - Booking NL - Willemstad\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservice Medewerker voor een Grote Online Reisorganisatie\",\"street\":null,\"address\":null,\"city\":\"Willemstad\",\"state\":\"Cura\u00e7ao\",\"postal_code\":null,\"region\":\"Cura\u00e7ao\",\"country\":\"Cura\u00e7ao\",\"short_description\":\"Versterk het team bij Concentrix!\",\"long_description\":\"<p>Sta jij klaar om reizigers te helpen en hun dag n&eacute;t wat makkelijker te maken?&nbsp; Bij ons maak je &eacute;cht het verschil. Of het nu gaat om een korte vraag of een praktisch probleem &ndash; jij biedt ondersteuning via verschillende kanalen met aandacht en klantvriendelijkheid. Stap in een rol waarin jij het aanspreekpunt bent voor mensen onderweg, en elke interactie telt.<\/p>\\n<h2>Wat ga je doen als klantenservicemedewerker?<\/h2>\\n<p>Als klantenservicemedewerker ben jij het eerste aanspreekpunt voor reizigers met vragen over hun boeking. Of het nu gaat om het wijzigen van een reservering, een betaling die niet lukt of onduidelijkheden rondom reisinformatie &ndash; jij helpt hen snel en vriendelijk op weg, via telefoon, mail of chat. Je luistert goed, denkt in oplossingen en zorgt ervoor dat elke reiziger zich gehoord en geholpen voelt. Jij zorgt ervoor dat reizigers snel weer verder kunnen met hun reis &ndash; goed ge&iuml;nformeerd en zonder stress.&nbsp;<\/p>\\n<h2>Wat krijg je van ons?<\/h2>\\n<ul>\\n<li>\\n<p>Je ontvangt een&nbsp;<strong>aantrekkelijk startsalaris<\/strong>&nbsp;dat meegroeit met jouw ervaring.<\/p>\\n<\/li>\\n<li>\\n<p>Voor je start, krijg je een&nbsp;<strong>volledig betaalde training&nbsp;<\/strong>zodat je goed voorbereid bent.<\/p>\\n<\/li>\\n<li>\\n<p>Onregelmatige werktijden? Dat zie je terug op je loonstrook.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Maak gebruik van ons&nbsp;<strong>gratis transport<\/strong>&nbsp;en kom ontspannen op je werk aan.<\/p>\\n<\/li>\\n<li>\\n<p>Ontdek&nbsp;<strong>nieuwe skills<\/strong>&nbsp;en verdiep je kennis via onze leerplatform<strong>&nbsp;Concentrix University<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Breng je een nieuwe collega aan? Dan krijgen jullie&nbsp;<strong>allebei<\/strong>&nbsp;een&nbsp;<strong>leuke bonus.<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Toon jij initiatief en potentie? Dan liggen er&nbsp;<strong>mooie doorgroeikansen<\/strong>&nbsp;voor je klaar.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<h2>Wat vragen wij van jou?<\/h2>\\n<p>\ud83c\udf93 Je beheerst zowel het Nederlands als Engels, in woord &eacute;n geschrift;<\/p>\\n<p>\u23f0 Je hebt geen moeite met werken in de avond, nacht of tijdens feestdagen;<\/p>\\n<p>\ud83c\udf1f Met jouw proactieve houding los je problemen snel en doeltreffend op;<\/p>\\n<p>\ud83d\udcbb Je voelt je thuis in een digitale werkomgeving en leert snel;<\/p>\\n<h2>Ook als je niet overal aan voldoet, moedigen we je aan om te solliciteren. We kijken verder dan je cv!&nbsp;<\/h2>\\n<h2>Ervaar de beste versie van jezelf!<\/h2>\\n<p>Voelt dit als de perfecte volgende stap in jouw carri&egrave;re? NOS TA BUSKANDO ABO! Solliciteer vandaag nog en ontdek waarom meer dan 440.000 collega&rsquo;s wereldwijd Concentrix hun &lsquo;werkgever van&nbsp;keuze&rsquo;&nbsp;noemen.<\/p>\\n<p><strong>Solliciteer direct!<\/strong><\/p>\\n<p>Klik op de knop hieronder om direct te solliciteren of stuur een e-mail naar Mirella Lenderbor via <a href=\\\"Mirella\\\">mirella.lenderbor@concentrix.com<\/a> of Suzette Marcos via <a href=\\\"Suzette\\\">suzette.marcos@concentrix.com<\/a>.<\/p>\\n<p><em><strong>Concentrix is an equal opportunity employer<\/strong><\/em><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, color, creed, age, gender identity, sexual orientation, veteran status, military service, union membership, political affiliation, genetic information, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\",\"ats_external_id\":\"4036344609\",\"location\":\"Willemstad, Cura\u00e7ao\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"ANG\",\"updated_at\":\"2026-08-05T10:32:11.544+02:00\",\"created_at\":\"2026-01-09T11:15:40.291+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OA?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"9\",\"relevance_score\":\"1\"},{\"id\":\"1299\",\"campaign_id\":\"13510\",\"campaign_title\":\"Specialist, Partner Success R1691115\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Partner Success - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":\"Bogot\u00e1, D.C.\",\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Partner Specialist is responsible for effectively enabling the sales process for a client\u2019s products and services for an assigned territory\/client. Responsibilities are focused on managing relationships with important channel partners, as well as supporting a team to drive sales through channel \\npartners.\",\"long_description\":\"<p><b>Responsibilities<\/b><\/p><ul><li>Improve customer retention and revenue growth for an established customer base while providing accurate weekly\/monthly\/quarterly sales forecasts<\/li><li>Achieve defined metrics by promoting the sale of products and services to a portfolio of strategic channel engagement partners<\/li><li>Conduct monthly\/quarterly consultative reviews and health checks analyzing our needs<\/li><li>Create talk tracks specifically related to customer health and use predictive data to identify &#39;at-risk&#39; customers<\/li><li>Maintain overall health of channel, ensuring high satisfaction levels, with constant evaluation of channel experience and use feedback to make improvements.<\/li><li>Manage all channel escalations and coordinate delivery of prompt and successful resolution, while maintaining communication to client and our teams<\/li><li>Guide calls with channel partner to share best practices, promote channel programs and strategic growth opportunities to expand business<\/li><li>Create and deliver training to the sales team, sharing important insights and promoting the unique value and benefits of products<\/li><li>Manage high volume of customer contacts through phone and email each day<\/li><li>Work with cross-functional teams and management to improve sales processes and achieve a positive customer experience<\/li><li>Maintain a high level of CRM hygiene to ensure all relevant data is captured<\/li><li>May potentially attend vendor events<\/li><\/ul><p><\/p><p><b>Candidate profile<\/b><\/p><ul><li>3&#43; years of prior experience working in a customer service or sales capacity<\/li><li>Experience of high-volume calling<\/li><li>A passion for customer experience<\/li><li>Willingness to learn new technology and data<\/li><li>Problem-solving skills with demonstrated ability to articulate the value and business process to a customer<\/li><li>Experience coaching others or training delivery<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience using email, phone and video tools<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Maintain overall ownership and to function as single contact for Top Channel Partners<\/li><\/ul><p><\/p><p><b>Internal Career Path Policies<\/b><\/p><ul><li><b>The game-changers must have the approval of his or her immediate supervisor to apply for the call.<\/b><\/li><li><b>Required tenure: 6 months.<\/b><\/li><li><b>Required performance: <\/b>KPIs or goals on target for the business unit to which they belong in the last <b>3-month period (not average).<\/b><\/li><li><b>Must not have active disciplinary actions.<\/b><\/li><li><b>The game-changer may participate in only one process at a time.<\/b><\/li><li><b>Comply with the learning paths of the Corporate University.<\/b><\/li><li><b>Must remain at least 6 months in the position to which he\/she was recently promoted, <\/b>to be able to apply for another call.<\/li><li>If you were evaluated by the PC psychologist for a vacancy and you were not selected, <b>you must wait at least 2 months to reapply for that same position from which you did not pass<\/b><\/li><li><b>The process is performed and\/or outside working hours, <\/b>which means that the game-changer should be available in his free time in case we require it.<\/li><li>Any other guidelines that may arise in the Career Path process due to the legislation of each location or client&#39;s guidelines will be recorded within the current procedure and platform.<\/li><\/ul>\",\"ats_external_id\":\"R1691115\",\"location\":\"Bogota, Bogot\u00e1, 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D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">&nbsp;GENEL N\u0130TEL\u0130KLER;<\/p>\\n<ul type=\\\"disc\\\">\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">En az &Ouml;nlisans mezunu,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Vardiyal\u0131 ve \u015firkette &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">\u0130\u015e TANIMI&nbsp; &nbsp; &nbsp;<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">&nbsp;&nbsp;&nbsp;&nbsp; Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<p><span data-teams=\\\"true\\\">&nbsp;Lokasyon: Diyarbak\u0131r<\/span><\/p>\",\"ats_external_id\":\"TR-4330\",\"location\":\"Diyarbak\u0131r, D\u0130YARBAKIR\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-23T02:59:09.902+03:00\",\"created_at\":\"2026-01-08T14:31:19.993+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzMw?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzMw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"313\",\"campaign_id\":\"192\",\"campaign_title\":\"Electrolux \/ Swedish \/ Solna\",\"campaign_type\":\"job_application\",\"job_title\":\"Vi s\u00f6ker kundtj\u00e4nstmedarbetare till v\u00e5rt kundserviceteam p\u00e5 Electrolux!\",\"street\":\"\",\"address\":\"\",\"city\":\"Solna\",\"state\":\"Stockholm County\",\"postal_code\":\"169 04\",\"region\":\"Solna\",\"country\":\"Sweden\",\"short_description\":\"\u00c4r du v\u00e5r n\u00e4sta kollega till den svenska kundtj\u00e4nsten?\",\"long_description\":\"<div data-olk-copy-source=\\\"MessageBody\\\">I rollen som kundtj&auml;nstmedarbetare hos oss p&aring; Concentrix, kommer du att ta emot inkommande samtal fr&aring;n Electrolux kunder. Du kommer ta emot samtal r&ouml;rande fakturor, fr&aring;gor och enklare fels&ouml;kningar d&auml;r din roll &auml;r att hj&auml;lpa kunderna utifr&aring;n deras behov. F&ouml;r att passa i rollen &auml;r det meriterande att vara bekv&auml;m med bem&ouml;tande av kunder &ouml;ver telefon. Ut&ouml;ver en trevlig atmosf&auml;r och h&auml;rliga kollegor, erbjuder vi ett fr&auml;scht kontor i Solna strand med utsikt &ouml;ver vattnet! Dessutom erbjuder vi bekv&auml;ma arbetstider, m&aring;ndag - fredag 08:00-17:00. &nbsp;<\/div>\\n<div data-olk-copy-source=\\\"MessageBody\\\">&nbsp;<\/div>\\n<div data-olk-copy-source=\\\"MessageBody\\\">\\n<div><strong><em>Som kundservicemedarbetare f&ouml;r Electrolux kommer du<\/em>:<\/strong><\/div>\\n<ul>\\n<li>Supportera inom allm&auml;n kundservice inom hemprodukter och vitvaror.<\/li>\\n<li>Hj&auml;lpa kunder med teknisk support, fels&ouml;kning och produktinformation.<\/li>\\n<li>F&aring; m&ouml;jlighet till prestationsbaserad bonus.<\/li>\\n<li>F&aring; betald utbildning f&ouml;r att du ska f&aring; r&auml;tt f&ouml;ruts&auml;ttningar f&ouml;r tj&auml;nsten!<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div><strong><em>Concentrix och du &auml;r en bra match om du:<\/em><\/strong><\/div>\\n<ul>\\n<li>Har god datorvana<\/li>\\n<li>Har godk&auml;nda betyg i Svenska A\/1 and Engelska A\/5<\/li>\\n<li>Har en god attityd till att l&auml;ra och utvecklas som person<\/li>\\n<li>Har en k&auml;nsla f&ouml;r vad som &auml;r god kundservice och en vilja att ut&ouml;va just s&aring;dan.<\/li>\\n<\/ul>\\n<div><br \/><strong><em>Vad vi erbjuder dig:<\/em><\/strong><\/div>\\n<ul>\\n<li>Betald utbildning fr.o.m&nbsp;<strong>startdagen 14 sep 2026<\/strong><\/li>\\n<li>Tillsvidareanst&auml;llning, med 6 m&aring;naders provanst&auml;llning<\/li>\\n<li>M&ouml;jligheten att f&aring; erfarenhet och kunskap inom kundtj&auml;nst<\/li>\\n<li>Teamaktiviteter b&aring;de p&aring;- och utanf&ouml;r arbetet f&ouml;r att g&ouml;ra jobbet roligare<\/li>\\n<li>Vi har kollektivavtal med Unionen, vilket f&ouml;r oss &auml;r en sj&auml;lvklarhet s&aring; att du kan k&auml;nna dig trygg i din anst&auml;llning<\/li>\\n<li>Friskv&aring;rdsbidrag om 3500 kronor per &aring;r<\/li>\\n<li>Kontinuerlig coaching f&ouml;r att st&ouml;tta dig i din roll<\/li>\\n<li>Goda karri&auml;rsutvecklingsm&ouml;jligheter samt m&ouml;jlighet att ta del av v&aring;ra interna karri&auml;rsprogram<\/li>\\n<li>Ett fr&auml;scht och h&auml;rligt kontor i Solna strand som &auml;r l&auml;tt att ta sig till.<\/li>\\n<\/ul>\\n<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Upplev k&auml;nslan av en game-changing karri&auml;r!<\/strong><\/div>\\n<div>Letar du efter en ny utmaning? Concentrix &auml;r ett globalt f&ouml;retag specialiserade inom teknologi och service som supporterar framtidens varum&auml;rken i &ouml;ver 70 l&auml;nder. Vi arbetar med v&auml;lk&auml;nda f&ouml;retag - s&aring;dana du anv&auml;nder dig av varje dag - genom att f&ouml;rb&auml;ttra deras verksamhet med ny, innovativ teknologi och l&ouml;sningar.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Om du vill v&auml;xa i din yrkesroll och bli inspirerad, s&aring; uppmanar vi dig att s&ouml;ka detta jobb som kundservicemedarbetare till Electrolux p&aring; v&aring;rt kontor i Stockholm. Du kommer att vara del av ett community av medarbetare som supporterar v&auml;lk&auml;nda varum&auml;rken inom bland annat tech, resebranschen, mode och h&auml;lsa.<\/div>\\n<div><br \/><strong>Karri&auml;r och personlig utveckling<\/strong><\/div>\\n<div>Vi kommer att se till att du f&aring;r r&auml;tt utbildning, modern utrustning samt kontinuerlig support i syfte att du ska lyckas i din nya roll. P&aring; Concentrix finns det ocks&aring; m&ouml;jligheter att g&ouml;ra karri&auml;r - ungef&auml;r 80% av v&aring;ra ledare och chefer har blivit befordrade internt! D&auml;rtill erbjuder vi tillg&aring;ng till karri&auml;rsutvecklingsprogram helt kostnadsfritt f&ouml;r att hj&auml;lpa dig att uppn&aring; dina karri&auml;rsm&aring;l.<\/div>\\n<div>&nbsp;<\/div>\\n<h3><strong>Ytterligare information:<\/strong><\/h3>\\n<div><strong>Start<\/strong>: 2026-09-14<\/div>\\n<div><strong>Anst&auml;llningsform<\/strong>: Heltid, tillsvidareanst&auml;llning. Vi till&auml;mpar 6 m&aring;naders provanst&auml;llning.<\/div>\\n<div><strong>Arbetstider<\/strong>: M&aring;ndag - fredag 08:00-17:00<\/div>\\n<div><br \/><em>Experience the best version of you!<\/em><\/div>\\n<div>Vi vill h&ouml;ra fr&aring;n dig om detta k&auml;nns som r&auml;tt steg f&ouml;r dig i din karri&auml;r. Ans&ouml;k redan idag och bli en del av oss p&aring; Concentrix.<\/div>\\n<div><br \/><em>Concentrix is an equal opportunity employer<\/em><\/div>\\n<div><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/div>\",\"ats_external_id\":\"SE-192\",\"location\":\"Solna, Solna\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T15:02:33.633+02:00\",\"created_at\":\"2026-01-07T16:16:24.985+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTI?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"598\",\"campaign_id\":\"22124\",\"campaign_title\":\"Advisor I, Customer Service R1667859\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Bacolod 2026\",\"street\":\"PHL Bacolod City\",\"address\":\"PHL Bacolod City\",\"city\":\"Cagayan de Oro\",\"state\":\"Negros Occidental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2><\/h2><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667859\",\"location\":\"Cagayan de Oro, Negros Occidental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T03:36:29.228+08:00\",\"created_at\":\"2026-01-06T02:17:38.399+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjEyNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City\/Talent-Connect---Bacolod-2026_R1667859\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bacolod City\",\"state\":\"Negros Occidental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6100\",\"primary_location\":{\"id\":\"PH-BAC-SANPA-Y0\",\"wid\":\"b67da9176e3d1062f9e3e101e661c2da\",\"descriptor\":\"PHL Bacolod City - Two Sanparq\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"ace70ea60431101307954c2981a90004\",\"address\":\"ariana.fortuna@concentrix.com\"},\"last_name\":\"Fortuna\",\"first_name\":\"Ariana\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Training\",\"wid\":\"0227dc387a0901170aa1cd9cf765807f\",\"descriptor\":\"Training\"},{\"id\":\"CF Finance and Accounting Operations\",\"wid\":\"0227dc387a09014d71e524f0f465033c\",\"descriptor\":\"Finance and Accounting Operations\"},{\"id\":\"CF Quality\",\"wid\":\"0227dc387a0901315915bdf9f6652a4f\",\"descriptor\":\"Quality\"},{\"id\":\"CF Operations Reporting\",\"wid\":\"e839f21b1ce101e8ddd92884da06017b\",\"descriptor\":\"Operations Reporting\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-354933\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City\/Talent-Connect---Bacolod-2026_R1667859\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City\/Talent-Connect---Bacolod-2026_R1667859\/apply\",\"job_requisition_id\":\"R1667859\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"c1b956ff42f501e0ebd4db990d1a863a\",\"address\":\"charleshomer.labor@concentrix.com\"},\"last_name\":\"Labor\",\"first_name\":\"Charles Homer\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1667859\",\"wid\":\"acd33e5c439e102c2de849f8cdc90000\",\"descriptor\":\"R1667859 Talent Connect - Bacolod 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"ace70ea60431101307954c2981a90004\",\"address\":\"ariana.fortuna@concentrix.com\"},\"last_name\":\"Fortuna\",\"first_name\":\"Ariana\"},{\"email\":{\"wid\":\"a64a04a19d6c0114c4861f4f09570003\",\"address\":\"jason.catatista@concentrix.com\"},\"last_name\":\"Catatista\",\"first_name\":\"Jason\"},{\"email\":{\"wid\":\"d09f4a51c1a401c54cd36cb34405f142\",\"address\":\"markjoseph.italia@concentrix.com\"},\"last_name\":\"Italia\",\"first_name\":\"Mark Joseph\"},{\"email\":{\"wid\":\"db0bffd68c230190a7d8946f0e1adb58\",\"address\":\"monicapaula.parroco@concentrix.com\"},\"last_name\":\"Parroco\",\"first_name\":\"Monica Paula\"},{\"email\":{\"wid\":\"cd562904c8ba01e87df5062ae22cefe3\",\"address\":\"ramoncarlos.lacson@concentrix.com\"},\"last_name\":\"Lacson\",\"first_name\":\"Ramon Carlos\"},{\"email\":{\"wid\":\"d9dbf78d463b102d0153f72dd9c00003\",\"address\":\"ronwell.doromal@concentrix.com\"},\"last_name\":\"Doromal\",\"first_name\":\"Ronwell\"},{\"email\":{\"wid\":\"3b38ea0131d101d97a3a706d99173130\",\"address\":\"sunnyboy.pagobo@concentrix.com\"},\"last_name\":\"Pagobo\",\"first_name\":\"Sunny Boy\"},{\"email\":{\"wid\":\"5ea7fb05f4a30112e1939c56ff040001\",\"address\":\"vinamarie.pena@concentrix.com\"},\"last_name\":\"Pe\u00f1a\",\"first_name\":\"Vina Marie\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"599\",\"campaign_id\":\"22123\",\"campaign_title\":\"Advisor I, Customer Service R1667939\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Digital Intake - Bacolod - 2026\",\"street\":\"PHL Bacolod City\",\"address\":\"PHL Bacolod City\",\"city\":\"Cagayan de Oro\",\"state\":\"Negros Occidental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0#LI-DNI<\/p>\",\"ats_external_id\":\"R1667939\",\"location\":\"Cagayan de Oro, Negros Occidental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T03:36:29.250+08:00\",\"created_at\":\"2026-01-06T02:17:38.159+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjEyMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City\/Customer-Service-Advisor---Digital-Intake---Bacolod---2026_R1667939\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bacolod City\",\"state\":\"Negros Occidental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6100\",\"primary_location\":{\"id\":\"PH-BAC-SANPA-Y0\",\"wid\":\"b67da9176e3d1062f9e3e101e661c2da\",\"descriptor\":\"PHL Bacolod City - Two Sanparq\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"ace70ea60431101307954c2981a90004\",\"address\":\"ariana.fortuna@concentrix.com\"},\"last_name\":\"Fortuna\",\"first_name\":\"Ariana\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-354905\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City\/Customer-Service-Advisor---Digital-Intake---Bacolod---2026_R1667939\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City\/Customer-Service-Advisor---Digital-Intake---Bacolod---2026_R1667939\/apply\",\"job_requisition_id\":\"R1667939\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667939\",\"wid\":\"acd33e5c439e102c3e01ad4ef1610001\",\"descriptor\":\"R1667939 Customer Service Advisor - Digital Intake - Bacolod - 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"ace70ea60431101307954c2981a90004\",\"address\":\"ariana.fortuna@concentrix.com\"},\"last_name\":\"Fortuna\",\"first_name\":\"Ariana\"},{\"email\":{\"wid\":\"a64a04a19d6c0114c4861f4f09570003\",\"address\":\"jason.catatista@concentrix.com\"},\"last_name\":\"Catatista\",\"first_name\":\"Jason\"},{\"email\":{\"wid\":\"d09f4a51c1a401c54cd36cb34405f142\",\"address\":\"markjoseph.italia@concentrix.com\"},\"last_name\":\"Italia\",\"first_name\":\"Mark Joseph\"},{\"email\":{\"wid\":\"db0bffd68c230190a7d8946f0e1adb58\",\"address\":\"monicapaula.parroco@concentrix.com\"},\"last_name\":\"Parroco\",\"first_name\":\"Monica Paula\"},{\"email\":{\"wid\":\"cd562904c8ba01e87df5062ae22cefe3\",\"address\":\"ramoncarlos.lacson@concentrix.com\"},\"last_name\":\"Lacson\",\"first_name\":\"Ramon Carlos\"},{\"email\":{\"wid\":\"d9dbf78d463b102d0153f72dd9c00003\",\"address\":\"ronwell.doromal@concentrix.com\"},\"last_name\":\"Doromal\",\"first_name\":\"Ronwell\"},{\"email\":{\"wid\":\"5ea7fb05f4a30112e1939c56ff040001\",\"address\":\"vinamarie.pena@concentrix.com\"},\"last_name\":\"Pe\u00f1a\",\"first_name\":\"Vina Marie\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"600\",\"campaign_id\":\"22122\",\"campaign_title\":\"Advisor I, Customer Service R1668288\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Digital Intake - Iloilo 2026\",\"street\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"address\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"postal_code\":\"5000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1668288\",\"location\":\"Iloilo City, Iloilo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.391+08:00\",\"created_at\":\"2026-01-06T02:17:05.012+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjEyMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Digital-Intake---Iloilo-2026_R1668288\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"5000\",\"primary_location\":{\"id\":\"PH-ILO-MEGAW-01\",\"wid\":\"c46b7926c1150139add0aa33660e9e55\",\"descriptor\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"234614b464d81014c7547980f7620002\",\"address\":\"alliyahaubrey.yee1@concentrix.com\"},\"last_name\":\"Yee\",\"first_name\":\"Alliyah Aubrey\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-354716\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Digital-Intake---Iloilo-2026_R1668288\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Digital-Intake---Iloilo-2026_R1668288\/apply\",\"job_requisition_id\":\"R1668288\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1668288\",\"wid\":\"9e0ce9724b6b102c806e9549e1ac0000\",\"descriptor\":\"R1668288 Customer Service Advisor - Digital Intake - Iloilo 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"234614b464d81014c7547980f7620002\",\"address\":\"alliyahaubrey.yee1@concentrix.com\"},\"last_name\":\"Yee\",\"first_name\":\"Alliyah Aubrey\"},{\"email\":{\"wid\":\"399750925a130112b2f5dde44c0ac0c3\",\"address\":\"eunice.abueg@concentrix.com\"},\"last_name\":\"Abueg\",\"first_name\":\"Eunice\"},{\"email\":{\"wid\":\"a64a04a19d6c0114c4861f4f09570003\",\"address\":\"jason.catatista@concentrix.com\"},\"last_name\":\"Catatista\",\"first_name\":\"Jason\"},{\"email\":{\"wid\":\"a3467c9bc6fc01b79fc307d9121a66c8\",\"address\":\"jayveeian.petere@concentrix.com\"},\"last_name\":\"Petere\",\"first_name\":\"Jayvee Ian\"},{\"email\":{\"wid\":\"dd9f5a0780ec01d95c79dc507f1cda25\",\"address\":\"phoenixnaomi.zenarosa@concentrix.com\"},\"last_name\":\"Zenarosa\",\"first_name\":\"Phoenix Naomi\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"601\",\"campaign_id\":\"22121\",\"campaign_title\":\"Advisor I, Customer Service R1665999\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Homecoming - Iloilo 2026\",\"street\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"address\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"postal_code\":\"5000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1665999\",\"location\":\"Iloilo City, Iloilo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.370+08:00\",\"created_at\":\"2026-01-06T02:16:14.074+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjEyMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Homecoming---Iloilo-2026_R1665999\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"5000\",\"primary_location\":{\"id\":\"PH-ILO-MEGAW-01\",\"wid\":\"c46b7926c1150139add0aa33660e9e55\",\"descriptor\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-354690\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Homecoming---Iloilo-2026_R1665999\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Homecoming---Iloilo-2026_R1665999\/apply\",\"job_requisition_id\":\"R1665999\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b4e44fb98c63013120a742065f1c9239\",\"address\":\"jae.lombos@concentrix.com\"},\"last_name\":\"Lombos\",\"first_name\":\"Jae\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1665999\",\"wid\":\"72b6c19dbb0e102a1ef1dbf627550001\",\"descriptor\":\"R1665999 Customer Service Advisor - Homecoming - Iloilo 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"399750925a130112b2f5dde44c0ac0c3\",\"address\":\"eunice.abueg@concentrix.com\"},\"last_name\":\"Abueg\",\"first_name\":\"Eunice\"},{\"email\":{\"wid\":\"dd9f5a0780ec01d95c79dc507f1cda25\",\"address\":\"phoenixnaomi.zenarosa@concentrix.com\"},\"last_name\":\"Zenarosa\",\"first_name\":\"Phoenix Naomi\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"602\",\"campaign_id\":\"22119\",\"campaign_title\":\"Advisor I, Customer Service R1667173\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Mactan 2026\",\"street\":\"PHL Cebu\",\"address\":\"PHL Cebu\",\"city\":\"CEBU\",\"state\":\"Cebu\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><div><div><div><div><div><div><div><b><span><span>#LI-DNI<\/span><\/span><\/b><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1667173\",\"location\":\"CEBU, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T22:04:35.323+08:00\",\"created_at\":\"2026-01-06T02:16:02.523+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjExOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Mactan-2026_R1667173\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-354944\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Mactan-2026_R1667173\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Mactan-2026_R1667173\/apply\",\"job_requisition_id\":\"R1667173\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"domz.ocale@concentrix.com\"},\"first_name\":\"Domz Ocale (163323)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667173\",\"wid\":\"6df082c351b5102b9cd2e34bd0840001\",\"descriptor\":\"Customer Service Advisor - Mactan 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"603\",\"campaign_id\":\"22118\",\"campaign_title\":\"Advisor I, Customer Service R1667164\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Cebu J Centre 2026\",\"street\":\"PHL Cebu\",\"address\":\"PHL Cebu\",\"city\":\"CEBU\",\"state\":\"Cebu\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667164\",\"location\":\"CEBU, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T03:36:29.465+08:00\",\"created_at\":\"2026-01-06T02:16:02.498+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjExOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-J-Centre-2026_R1667164\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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Kate\"},{\"email\":{\"wid\":\"2ff8c0f0bc831003b7ce811ebae90001\",\"address\":\"thea.torceno@concentrix.com\"},\"last_name\":\"Torceno\",\"first_name\":\"Thea\"},{\"email\":{\"wid\":\"75f444f94b4001bb27fcb59d131a37df\",\"address\":\"veronica.ubas@concentrix.com\"},\"last_name\":\"Ubas\",\"first_name\":\"Veronica\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"604\",\"campaign_id\":\"22115\",\"campaign_title\":\"Advisor I, Customer Service R1667885\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Iloilo 2026\",\"street\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"address\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"postal_code\":\"5000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667885\",\"location\":\"Iloilo City, Iloilo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.245+08:00\",\"created_at\":\"2026-01-06T02:15:41.758+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjExNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Talent-Connect---Iloilo-2026_R1667885\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"5000\",\"primary_location\":{\"id\":\"PH-ILO-MEGAW-01\",\"wid\":\"c46b7926c1150139add0aa33660e9e55\",\"descriptor\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"234614b464d81014c7547980f7620002\",\"address\":\"alliyahaubrey.yee1@concentrix.com\"},\"last_name\":\"Yee\",\"first_name\":\"Alliyah Aubrey\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-354650\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Talent-Connect---Iloilo-2026_R1667885\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Talent-Connect---Iloilo-2026_R1667885\/apply\",\"job_requisition_id\":\"R1667885\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"c1b956ff42f501e0ebd4db990d1a863a\",\"address\":\"charleshomer.labor@concentrix.com\"},\"last_name\":\"Labor\",\"first_name\":\"Charles Homer\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667885\",\"wid\":\"5b84737be9de102c30fbf9862cf90000\",\"descriptor\":\"R1667885 Talent Connect - Iloilo 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"234614b464d81014c7547980f7620002\",\"address\":\"alliyahaubrey.yee1@concentrix.com\"},\"last_name\":\"Yee\",\"first_name\":\"Alliyah Aubrey\"},{\"email\":{\"wid\":\"ace70ea60431101307954c2981a90004\",\"address\":\"ariana.fortuna@concentrix.com\"},\"last_name\":\"Fortuna\",\"first_name\":\"Ariana\"},{\"email\":{\"wid\":\"399750925a130112b2f5dde44c0ac0c3\",\"address\":\"eunice.abueg@concentrix.com\"},\"last_name\":\"Abueg\",\"first_name\":\"Eunice\"},{\"email\":{\"wid\":\"a64a04a19d6c0114c4861f4f09570003\",\"address\":\"jason.catatista@concentrix.com\"},\"last_name\":\"Catatista\",\"first_name\":\"Jason\"},{\"email\":{\"wid\":\"d09f4a51c1a401c54cd36cb34405f142\",\"address\":\"markjoseph.italia@concentrix.com\"},\"last_name\":\"Italia\",\"first_name\":\"Mark Joseph\"},{\"email\":{\"wid\":\"db0bffd68c230190a7d8946f0e1adb58\",\"address\":\"monicapaula.parroco@concentrix.com\"},\"last_name\":\"Parroco\",\"first_name\":\"Monica Paula\"},{\"email\":{\"wid\":\"dd9f5a0780ec01d95c79dc507f1cda25\",\"address\":\"phoenixnaomi.zenarosa@concentrix.com\"},\"last_name\":\"Zenarosa\",\"first_name\":\"Phoenix Naomi\"},{\"email\":{\"wid\":\"cd562904c8ba01e87df5062ae22cefe3\",\"address\":\"ramoncarlos.lacson@concentrix.com\"},\"last_name\":\"Lacson\",\"first_name\":\"Ramon Carlos\"},{\"email\":{\"wid\":\"5ea7fb05f4a30112e1939c56ff040001\",\"address\":\"vinamarie.pena@concentrix.com\"},\"last_name\":\"Pe\u00f1a\",\"first_name\":\"Vina Marie\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"605\",\"campaign_id\":\"22114\",\"campaign_title\":\"Advisor I, Customer Service R1667098\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Iloilo Events 2026\",\"street\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"address\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"postal_code\":\"5000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667098\",\"location\":\"Iloilo City, Iloilo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.224+08:00\",\"created_at\":\"2026-01-06T02:14:22.940+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjExNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Iloilo-Events-2026_R1667098\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"5000\",\"primary_location\":{\"id\":\"PH-ILO-MEGAW-01\",\"wid\":\"c46b7926c1150139add0aa33660e9e55\",\"descriptor\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"234614b464d81014c7547980f7620002\",\"address\":\"alliyahaubrey.yee1@concentrix.com\"},\"last_name\":\"Yee\",\"first_name\":\"Alliyah Aubrey\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-354742\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Iloilo-Events-2026_R1667098\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Iloilo-Events-2026_R1667098\/apply\",\"job_requisition_id\":\"R1667098\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"c1b956ff42f501e0ebd4db990d1a863a\",\"address\":\"charleshomer.labor@concentrix.com\"},\"last_name\":\"Labor\",\"first_name\":\"Charles Homer\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667098\",\"wid\":\"1de108304874102b906278bdc2d60001\",\"descriptor\":\"R1667098 Customer Service Advisor - Iloilo Events 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"234614b464d81014c7547980f7620002\",\"address\":\"alliyahaubrey.yee1@concentrix.com\"},\"last_name\":\"Yee\",\"first_name\":\"Alliyah Aubrey\"},{\"email\":{\"wid\":\"399750925a130112b2f5dde44c0ac0c3\",\"address\":\"eunice.abueg@concentrix.com\"},\"last_name\":\"Abueg\",\"first_name\":\"Eunice\"},{\"email\":{\"wid\":\"dd9f5a0780ec01d95c79dc507f1cda25\",\"address\":\"phoenixnaomi.zenarosa@concentrix.com\"},\"last_name\":\"Zenarosa\",\"first_name\":\"Phoenix Naomi\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1303\",\"campaign_id\":\"13431\",\"campaign_title\":\"Sr. Representative, Operations Support R1688345\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Representative, Operations Support\",\"street\":\"ROU Iasi - 1 Palat Street\",\"address\":\"ROU Iasi - 1 Palat Street\",\"city\":\"Iasi\",\"state\":null,\"postal_code\":\"700019\",\"region\":null,\"country\":\"Romania\",\"short_description\":\"The Sr. Representative, Operations Support (Real-Time Analyst) is responsible for monitoring, analyzing, and optimizing real-time performance across customer service channels. The role ensures that service levels, staffing, and productivity targets are met by managing intraday scheduling, queue performance, and communication with operational teams. The RTA acts as the control center for daily operations, making rapid decisions and adjustments to maintain an efficient workflow.\",\"long_description\":\"<h2><b>Key Responsibilities<\/b><\/h2><h3><b>Real-Time Monitoring<\/b><\/h3><ul><li><p>Track real-time adherence (RTA) of advisors across all queues and platforms.<\/p><\/li><li><p>Monitor call, email, and chat volumes and compare against forecasted demand.<\/p><\/li><li><p>Identify service level risks and take immediate corrective actions.<\/p><\/li><li><p>Maintain visibility on agent states, shrinkage, and productivity metrics.<\/p><\/li><\/ul><h3><b>Intraday Management<\/b><\/h3><ul><li><p>Execute intraday staffing adjustments to mitigate over\/under-staffing.<\/p><\/li><li><p>Reforecast intraday volumes and staffing requirements when significant deviations occur.<\/p><\/li><li><p>Adjust schedules, breaks, and offline activities based on operational needs.<\/p><\/li><li><p>Coordinate with Team Leaders and Operations for quick tactical actions.<\/p><\/li><\/ul><h3><b>Performance &amp; Reporting<\/b><\/h3><ul><li><p>Provide real-time and hourly performance reports (SL, ASA, AHT, occupancy, backlog, etc.).<\/p><\/li><li><p>Identify trends and patterns impacting performance and escalate when necessary.<\/p><\/li><li><p>Track and document deviations, incidents, system outages, and known issues.<\/p><\/li><\/ul><h3><b>Communication &amp; Coordination<\/b><\/h3><ul><li><p>Serve as a central point of communication for operational status during the day.<\/p><\/li><li><p>Notify leadership about risks, incidents, or major deviations from plan.<\/p><\/li><li><p>Collaborate with Scheduling, Forecasting, and Operations to support daily business goals.<\/p><\/li><\/ul><h3><b>Tools &amp; Systems<\/b><\/h3><ul><li><p>Use WFM technology (e.g., Verint, Calabrio, Genesys, NICE, Teleopti) to manage real-time operations.<\/p><\/li><li><p>Monitor telephony systems, dashboards, and reporting tools.<\/p><\/li><li><p>Ensure data accuracy and integrity within WFM systems.<\/p><\/li><\/ul><h2><b>Qualifications &amp; Skills<\/b><\/h2><h3><b>Required<\/b><\/h3><ul><li><p>Experience in Workforce Management or real-time monitoring.<\/p><\/li><li><p>Strong analytical and problem-solving skills.<\/p><\/li><li><p>Ability to make quick data-driven decisions under pressure.<\/p><\/li><li><p>Proficiency in Excel and WFM\/reporting tools.<\/p><\/li><li><p>Excellent communication and coordination abilities.<\/p><\/li><li><p>Attention to detail and ability to multitask.<\/p><\/li><\/ul><h3><b>Preferred<\/b><\/h3><ul><li><p>Prior experience in a contact center environment.<\/p><\/li><li><p>Knowledge of forecasting, scheduling, or WFM methodologies.<\/p><\/li><li><p>Experience with ticketing, CRM, and telephony systems.<\/p><\/li><\/ul><h2><b>Competencies<\/b><\/h2><ul><li><p><b>Critical Thinking &amp; Decision Making<\/b> \u2013 Ability to act quickly on data.<\/p><\/li><li><p><b>Time Management<\/b> \u2013 Skilled at managing multiple priorities and fast-changing situations.<\/p><\/li><li><p><b>Collaboration<\/b> \u2013 Works effectively with operations, support teams, and leadership.<\/p><\/li><li><p><b>Adaptability<\/b> \u2013 Comfortable with change and shifting priorities.<\/p><\/li><li><p><b>Proactive Mindset<\/b> \u2013 Anticipates challenges and takes preventive actions.<\/p><\/li><\/ul><h2><b>Success Indicators<\/b><\/h2><ul><li><p>Achieving daily\/weekly service level targets.<\/p><\/li><li><p>Effective intraday adjustments with minimal service disruption.<\/p><\/li><li><p>High accuracy in reporting and adherence monitoring.<\/p><\/li><li><p>Clear communication and timely updates to stakeholders.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1688345\",\"location\":\"Iasi\",\"job_type\":\"full_time\",\"salary\":\"3700\",\"salary_type\":\"monthly\",\"salary_currency\":\"RON\",\"updated_at\":\"2026-03-27T08:58:23.662+08:00\",\"created_at\":\"2025-12-30T23:34:25.920+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQzMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Iasi---1-Palat-Street\/REAL-TIME-ANALYST_R1688345-1\/apply\",\"head_count\":\"4\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Operations 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Singapore\",\"postal_code\":\"117372\",\"region\":null,\"country\":\"Singapore\",\"short_description\":\"\",\"long_description\":\"<p><b>Responsibilities:<\/b><\/p><ul><li>Leverages independent judgement and advanced analytical skills to interpret highly complex goals, trends, risks, and areas for improvement by collecting, analysing, reporting, and predicting on key metrics and conclusions<\/li><li>Uses advanced analytic solutions to support customer teams and improve efficiencies. Works on projects\/matters of high complexity in an advisor role. Complexity can vary based on several factors such as client size, number of systems, varying levels of established structures, or dynamics of customer and or data<\/li><li>Works cross-functionally to serve as a trusted advisor and expert for internal and\/or external relationships to ensure high quality data is available for analysis and better business understanding<\/li><li>Develops and delivers highly complex data driven insights, recommendations, and predictions to internal and\/or external stakeholders<\/li><li>Engages with strategic stakeholders for planning, forecasting, and gaining a solid understanding of impactful business questions to successfully document for analysis and decision making<\/li><li>Work is highly independent and reliable<\/li><li>Ad hoc tasks given<\/li><\/ul>\",\"ats_external_id\":\"R1692656\",\"location\":\"Singapore, Central Singapore\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:13.581+08:00\",\"created_at\":\"2025-12-30T23:33:28.428+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQyNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Professional--BI-Specialist--TCF-_R1692656\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Business Intelligence and Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Singapore\",\"state\":\"Central Singapore\",\"country\":{\"wid\":\"80938777cac5440fab50d729f9634969\",\"iso2\":\"SG\",\"iso3\":\"SGP\",\"descriptor\":\"Singapore\",\"iso_numeric\":\"702\"},\"postal_code\":\"117372\",\"primary_location\":{\"id\":\"SG-SIN-MAPLE-01\",\"wid\":\"560eef7f80b8101d397ccdaf3aa40000\",\"descriptor\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83\/84 Mapletree Business City #2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"tiffany.wong@concentrix.com\"},\"first_name\":\"Wong, Chee Mun\"},\"categories\":[{\"descriptor\":\"CF Business Intelligence and Insights\"}],\"recruiters\":[{\"id\":\"020871\",\"wid\":\"add864161de610053ca02675a7470000\",\"descriptor\":\"Tiffany Wong (020871)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1089\",\"descriptor\":\"Professional, BI Specialist (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-354536\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Professional--BI-Specialist--TCF-_R1692656\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/Professional--BI-Specialist--TCF-_R1692656\/apply\",\"job_requisition_id\":\"R1692656\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"mohammadshuaib.mir@concentrix.com\"},\"first_name\":\"Mohammad Shuaib Mir (102881409)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1692656\",\"wid\":\"546f5efe3c721004ee0d537dd9600000\",\"descriptor\":\"Professional, BI Specialist (TCF)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Requirements:<\/b><\/p><ul><li>Proficient knowledge of advanced analysis solutions\/tools (such as OLTP\/OLAP data structures, advanced Excel, Tableau, Salesforce, Power BI, Business Objects)<\/li><li>Proficient knowledge of domain languages (such as SQL Query, HIVEQL, etc.) Application of highly complex statistical methods (such as regression analysis, correlation, causation, etc.)<\/li><li>2- 5 years of related experience to reflect skills and talent necessary for this role preferred<\/li><li>Requires the ability to communicate and present effectively to all levels of external and\/or internal leadership, including a strong executive presence May require advanced sales motion knowledge (such as new sales, renewals, customer success)<\/li><li>May require industry &amp; demographic understanding in one of the following (Hardware, Software, SaaS, Healthcare or industrial)<\/li><li>Bachelor\u2019s Degree\/Diploma, or the equivalent, preferred. Degree\/Diploma in computer science, finance or statistics\/mathematics a plus<\/li><li>Experience in data driven business insight &amp; recommendations, business analytics, dashboard design experience<\/li><\/ul><p><\/p><p><b>Other information:<\/b><\/p><ul><li>5 days&#39; work week (Monday - Friday)<\/li><li>Address: 80 Pasir Panjang Rd, #15-83\/84 Mapletree Business City II, Singapore 117372<\/li><li>Permanent position<\/li><\/ul><p><\/p><p><b><u>Privacy and Information security<\/u><\/b><\/p><ul><li>Adhere security requirements in the process.<\/li><li>Protect the privacy of personal information.<\/li><\/ul><p><\/p><p>If this sounds like an interesting opportunity, hit apply!<\/p><p>All shortlisted candidates will be contacted.<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1305\",\"campaign_id\":\"13405\",\"campaign_title\":\"Accountant I R1689072\",\"campaign_type\":\"job_application\",\"job_title\":\"Accountant I\",\"street\":\"PHL NCR Makati Work-at-Home\",\"address\":\"PHL NCR Makati Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1229\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. \\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year. \\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\n\\nAccountant I \u2014 GLSS Global Intercompany will report directly to the GLSS Supervisor, Accounting. The Associate ensures that Intercompany transactions are properly recorded and quality reconciliations of I\/C accounts compliant to SOX controls are completed on time. The incumbent should provide solutions for reconciling items, and recommend improvement initiatives within the assigned processes.\",\"long_description\":\"<p><b>What you will do in this role<\/b><\/p><p><span>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/span><\/p><ul><li><span>Perform Book Closing related activities on a monthly, quarterly and annually basis.<\/span><\/li><li><span>Prepare Balance sheet account reconciliations with quality, compliant with SOX requirement, and any open\/reconciling items are cleared.<\/span><\/li><li><span>Maintain general ledger accounts and prepare journal entries for all operational transactions which includes but not limited to Intercompany cross charges, cost-plus entries, cash settlements for IC trade, loans and interest, netting settlements and IC interest accrual.\u00a0<\/span><\/li><li><span>Generate and publish accurate Intercompany reports to relevant stakeholders on a timely manner.\u00a0<\/span><\/li><li><span>Perform accounting analysis for Intercompany AR\/AP, Loans and interests. Be able to identify and resolve variances related to foreign exchange.<\/span><\/li><li><span>Provide appropriate accounting information to customers\/ stakeholders\/controllers when needed.<\/span><\/li><li><span>Assist various cross -functional departments within Concentrix in accounting issues and queries. ( Bank Recon Team, Fixed Asset Team Inter - Company Team, Finance Team, Controllership Team, Payroll Team, HR, Treasury, Accounts Payable Team, Account Receivable Team).<\/span><\/li><li><span>Review financial reports to identify and explain variances.<\/span><\/li><li><span>Perform accounting analyses and reporting to support decision-making purposes.<\/span><\/li><li><span>Works with peers and cross-functional teams to drive continuous process improvement that would yield productivity efficiencies, improved quality of output, enhanced controls and compliance, and increase customers satisfaction.<\/span><\/li><li><span>Ensure that processes are compliant with the global standards and SOX controls.<\/span><\/li><li><span>Meet or exceed targets as pre-determined on the performance scorecard.<\/span><\/li><li><span>Collaborate and maintain strong business engagement with other verticals like core GL, Controllership, Finance, Tax, Treasury, Payroll, Employee expenses, Accounts payable and Accounts receivable teams.<\/span><\/li><li><span>Provides audit support to both internal and external auditors as required.<\/span><\/li><li><span>Preform any other function as may be delegated by immediate lead (supervisor).<\/span><\/li><\/ul><p><\/p><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li><p>Graduate of <b>B.S. Accountancy<\/b> is required.<\/p><\/li><li><p>Minimum 5 years experience in Finance or Accounting.<\/p><\/li><li><p>Minimum 6 months to 1 year experience with <b>Intercompany Transactions<\/b>.<\/p><\/li><li><p>Preferably with experience within the Shared Services accounting industry.<\/p><\/li><li><p>Fluent in <b>English<\/b>\u00a0(verbal and written).<\/p><\/li><li><p>Proficient in <b>Excel<\/b>.<\/p><\/li><li><p>Strong <b>analytical skills<\/b>.<\/p><\/li><li><p>The candidate will need to be self-motivated. \u00a0<\/p><\/li><li><p>Attention to detail is highly important and a structured methodical approach is necessary.<\/p><\/li><li><p>Knowledge in accounting processes such as AP, AR, Bank Reconciliations and General Ledger.<\/p><\/li><li><p>Successful candidates must have the maturity and ability to work on own initiative in a fast-paced environment while maintaining quality of work and effective working relationships with both internal and external customers.<\/p><\/li><li><p>A good Team player and knows how to collaborate with other cross-functional teams within Concentrix.<\/p><\/li><li><p>Able to work <b>Monday to Friday on Mid-Shift (12:00 p.m. to 9:00 p.m.) <\/b>with <b>flexibility<\/b> during month-end closing.<\/p><\/li><\/ul><p><\/p><p>It will be a plus if you:<\/p><ul><li><p>Have experience with SOX Compliance.<\/p><\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:<\/p><ul><li><p>Remote work<\/p><\/li><li><p>Full time contract<\/p><\/li><\/ul><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1665990\",\"location\":\"Cagayan de Oro, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:54:17.318+08:00\",\"created_at\":\"2025-12-19T02:32:09.291+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA4OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Customer-Service-Advisor---Homecoming---Taguig-2026_R1665990\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bonifacio Global City Taguig\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1634\",\"primary_location\":{\"id\":\"PH-FOR-UPTOW-00\",\"wid\":\"740544c0a47f01302a50698f1f113d65\",\"descriptor\":\"PHL Fort Bonifacio - Uptown Mall\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102073435\",\"wid\":\"6903affddc6b1003162212e7051e0000\",\"descriptor\":\"Dominic Bueza (102073435)\"},{\"id\":\"102124464\",\"wid\":\"7799da4dd3a410167f5938b2d9350000\",\"descriptor\":\"Carolyn Ramoso (102124464)\"},{\"id\":\"102087372\",\"wid\":\"6fde65af0b551008c02903c1b3f30000\",\"descriptor\":\"Eldon Erispe (102087372)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"102357000\",\"wid\":\"6cb4db9d9751101dd2871940ac510000\",\"descriptor\":\"Kate Ann Almero (102357000)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"102070624\",\"wid\":\"07c8d662333d10019e1d30d769430000\",\"descriptor\":\"Ian Mojica (102070624)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349706\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Customer-Service-Advisor---Homecoming---Taguig-2026_R1665990\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Customer-Service-Advisor---Homecoming---Taguig-2026_R1665990\/apply\",\"job_requisition_id\":\"R1665990\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1665990\",\"wid\":\"fcee39038ba6102a1e520be85f230000\",\"descriptor\":\"Customer Service Advisor - Homecoming - Taguig 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"608\",\"campaign_id\":\"22087\",\"campaign_title\":\"Advisor I, Customer Service R1683349\",\"campaign_type\":\"job_application\",\"job_title\":\"One Makati Customer Care Specialist iRecruit Engage 2026\",\"street\":\"PHL Makati City\",\"address\":\"PHL Makati City\",\"city\":\"Davao\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683349\",\"location\":\"Davao, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-20T14:05:18.806+08:00\",\"created_at\":\"2025-12-19T02:32:08.530+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/One-Makati-Customer-Care-Specialist-iRecruit-Engage-2026_R1683349\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Davao\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Makati_City\",\"wid\":\"740544c0a47f01fb76ecf1781f11a159\",\"descriptor\":\"PHL Makati City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101950110\",\"wid\":\"0143c866a118010fbaadac1d65f20000\",\"descriptor\":\"Eminette Kyle Reminajes - Velasquez 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I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1575610\",\"location\":\"Naga City, Camarines Sur\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.088+08:00\",\"created_at\":\"2025-12-19T02:32:07.912+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA4NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Talent-Connect-TIKTOK---Naga-2025_R1575610\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Naga City\",\"state\":\"Camarines Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"4400\",\"primary_location\":{\"id\":\"PH-NAG-NINOY-01\",\"wid\":\"740544c0a47f01a0c3686a8f1f114265\",\"descriptor\":\"PHL Naga - Ninoy and Cory Ave, Grd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"7b02e1017bb401f442de6b64fc0257b0\",\"address\":\"kristine.balasta@concentrix.com\"},\"last_name\":\"Balasta\",\"first_name\":\"Kristine\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-299685\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Talent-Connect-TIKTOK---Naga-2025_R1575610\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Talent-Connect-TIKTOK---Naga-2025_R1575610\/apply\",\"job_requisition_id\":\"R1575610\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"ff4fc406497601285948025d9b295b1c\",\"address\":\"reenamarie.ropeta@concentrix.com\"},\"last_name\":\"Ropeta\",\"first_name\":\"Reena Marie\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1575610\",\"wid\":\"c82f485d8dfd101d38ff8b0d95230000\",\"descriptor\":\"R1575610 Talent Connect TIKTOK - Naga 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"7b02e1017bb401f442de6b64fc0257b0\",\"address\":\"kristine.balasta@concentrix.com\"},\"last_name\":\"Balasta\",\"first_name\":\"Kristine\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"610\",\"campaign_id\":\"22077\",\"campaign_title\":\"Advisor I, Customer Service R1666286\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Shaw XTRA 2026\",\"street\":\"PHL Mandaluyong City - Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666286\",\"location\":\"Mandaluyong, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:29.028+08:00\",\"created_at\":\"2025-12-19T02:32:06.953+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Shaw-XTRA-2026_R1666286\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - Shaw 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kateann.almero@concentrix.com\"},\"first_name\":\"Almero, Kate Ann\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100645281\",\"wid\":\"60219339f7a01064a59410810196b7d0\",\"descriptor\":\"Myrna Garcia (100645281)\"},{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"101241012\",\"wid\":\"76e05b2ea2fc01b944fc8c6c0d62547e\",\"descriptor\":\"Caissey Del fonso (101241012)\"},{\"id\":\"101836685\",\"wid\":\"9e0066dd1ceb013f3023a53f071d3ec9\",\"descriptor\":\"Norghezza Paculanang (101836685)\"},{\"id\":\"102357000\",\"wid\":\"6cb4db9d9751101dd2871940ac510000\",\"descriptor\":\"Kate Ann Almero (102357000)\"},{\"id\":\"101361591\",\"wid\":\"7ca789c8bcf20167b48d5d11262f2736\",\"descriptor\":\"Ana Nicole Tuiza (101361591)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"101940974\",\"wid\":\"9c30a4b5b058010b650bd3f9cd840000\",\"descriptor\":\"Jessica May Dorias (101940974)\"},{\"id\":\"103286022\",\"wid\":\"72c00c10ab02100943644840d5ca0000\",\"descriptor\":\"Neil Robert Antonio (103286022)\"},{\"id\":\"102465352\",\"wid\":\"741493b2061f1032670d5e9175780000\",\"descriptor\":\"Rechelle Ann Flor (102465352)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349671\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Shaw-XTRA-2026_R1666286\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Shaw-XTRA-2026_R1666286\/apply\",\"job_requisition_id\":\"R1666286\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666286\",\"wid\":\"942377358595102a61fa9b7f38d00001\",\"descriptor\":\"Customer Service Advisor - Shaw XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"611\",\"campaign_id\":\"22074\",\"campaign_title\":\"Advisor I, Customer Service R1666280\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - MOA XTRA 2026\",\"street\":\"PHL Pasay City\",\"address\":\"PHL Pasay City\",\"city\":\"Davao\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666280\",\"location\":\"Davao, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:58:21.693+08:00\",\"created_at\":\"2025-12-19T02:31:59.596+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA3NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Customer-Service-Advisor---MOA-XTRA-2026_R1666280\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Pasay City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1300\",\"primary_location\":{\"id\":\"PH-PAS-BAYSH-Y0\",\"wid\":\"b67da9176e3d1062f9e44c62002cc37e\",\"descriptor\":\"PHL Pasay City - MOA\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102366679\",\"wid\":\"796c55be191f10230ae4e6daf6660000\",\"descriptor\":\"Krystal Budod (102366679)\"},{\"id\":\"101887500\",\"wid\":\"b21aad4d9b11017f73fb73b5cc0f0304\",\"descriptor\":\"Earl Dimaculangan (101887500)\"},{\"id\":\"102115349\",\"wid\":\"fc28a69d085a1012d0f8387705c00000\",\"descriptor\":\"Rold Dexter Apalla (102115349)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"102127375\",\"wid\":\"2a5fb6052b681017789227ee61f20000\",\"descriptor\":\"Jilliane Sofia Castor (102127375)\"},{\"id\":\"101887507\",\"wid\":\"846959bbe7140157af7d385bcd0fa317\",\"descriptor\":\"Jeremy Garcia (101887507)\"},{\"id\":\"101949544\",\"wid\":\"2ba3167769ff010ed7c59e3901de0000\",\"descriptor\":\"Karen Velasquez (101949544)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349783\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Customer-Service-Advisor---MOA-XTRA-2026_R1666280\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Customer-Service-Advisor---MOA-XTRA-2026_R1666280\/apply\",\"job_requisition_id\":\"R1666280\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666280\",\"wid\":\"fcee39038ba6102a61938ead4f200000\",\"descriptor\":\"Customer Service Advisor - MOA XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"612\",\"campaign_id\":\"22069\",\"campaign_title\":\"Advisor I, Customer Service R1665928\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Homecoming - One Makati 2026\",\"street\":\"PHL Makati City\",\"address\":\"PHL Makati City\",\"city\":\"Davao\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1665928\",\"location\":\"Davao, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:54:17.716+08:00\",\"created_at\":\"2025-12-19T02:31:59.322+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA2OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---Homecoming---One-Makati-2026_R1665928\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - Glorietta\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"first_name\":\"Cartel, Chris Benedict\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102164384\",\"wid\":\"52fefaea6753100bc52730f2801d0000\",\"descriptor\":\"Regine Victorino (102164384)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349500\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---Homecoming---One-Makati-2026_R1665928\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---Homecoming---One-Makati-2026_R1665928\/apply\",\"job_requisition_id\":\"R1665928\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1665928\",\"wid\":\"fcee39038ba6102a1afc2f01174a0000\",\"descriptor\":\"Customer Service Advisor - Homecoming - One Makati 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"613\",\"campaign_id\":\"22064\",\"campaign_title\":\"Advisor I, Customer Service R1666305\",\"campaign_type\":\"job_application\",\"job_title\":\"XTRA Provincial Hiring 2026\",\"street\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, 4th Flr\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, 4th Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1101\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666305\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.947+08:00\",\"created_at\":\"2025-12-19T02:31:58.756+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA2NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-F-4th-Flr\/XTRA-Provincial-Hiring-2026_R1666305\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1101\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-01\",\"wid\":\"740544c0a47f017719a8db8f1f118e66\",\"descriptor\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, 4th Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"john.anonuevo@concentrix.com\"},\"first_name\":\"Anonuevo, John Paul\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"978316\",\"wid\":\"f6358e3b3d6d015a95697d3afd18d1d0\",\"descriptor\":\"John Paul Anonuevo (978316)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349859\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-F-4th-Flr\/XTRA-Provincial-Hiring-2026_R1666305\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-F-4th-Flr\/XTRA-Provincial-Hiring-2026_R1666305\/apply\",\"job_requisition_id\":\"R1666305\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666305\",\"wid\":\"fcee39038ba6102a6344394c75ff0000\",\"descriptor\":\"XTRA Provincial Hiring 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"614\",\"campaign_id\":\"22062\",\"campaign_title\":\"Advisor I, Customer Service R1683357\",\"campaign_type\":\"job_application\",\"job_title\":\"Baguio\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Baguio City\",\"address\":\"PHL Baguio City\",\"city\":\"Cagayan de Oro\",\"state\":\"Benguet\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683357\",\"location\":\"Cagayan de Oro, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T18:06:23.780+08:00\",\"created_at\":\"2025-12-19T02:31:58.500+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA2Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Baguio-Customer-Care-Specialist-iRecruit-Engage-2026_R1683357\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Baguio_City\",\"wid\":\"740544c0a47f018a8185ea781f118859\",\"descriptor\":\"PHL Baguio City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"xzyr.acutan@concentrix.com\"},\"first_name\":\"Acutan, Xzyr\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102302560\",\"wid\":\"20db337f11d11006392ada1061fd0000\",\"descriptor\":\"Zhen Timbreza (102302560)\"},{\"id\":\"101775002\",\"wid\":\"af30b4da18a0012b85666b97470176db\",\"descriptor\":\"Kristian Ventura (101775002)\"},{\"id\":\"102095872\",\"wid\":\"2dcedc5928da100c05541de93a0d0000\",\"descriptor\":\"Chzarina Cleofe (102095872)\"},{\"id\":\"101424577\",\"wid\":\"b55de71e338a01f9da129064e811214e\",\"descriptor\":\"Aprilyn Alinsod (101424577)\"},{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"102867690\",\"wid\":\"867cdbe61a32100ec83199ea9dbf0000\",\"descriptor\":\"Elle Antonio (102867690)\"},{\"id\":\"103004665\",\"wid\":\"a66bde81f3971012340725300dbf0000\",\"descriptor\":\"Hannah Bayquen (103004665)\"},{\"id\":\"101390631\",\"wid\":\"93069376822001a31568aa563a18ab43\",\"descriptor\":\"Stephanie Anne Mariano - 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Clark XTRA 2025\",\"street\":\"PHL Clark\",\"address\":\"PHL Clark\",\"city\":\"Angeles City\",\"state\":\"Pampanga\",\"postal_code\":\"2009\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><br \/>#LI-DNI<\/p>\",\"ats_external_id\":\"R1557987\",\"location\":\"Angeles City, Pampanga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.826+08:00\",\"created_at\":\"2025-12-19T02:31:57.184+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Customer-Service-Advisor---Clark-XTRA-2025_R1557987-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Angeles City\",\"state\":\"Pampanga\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2009\",\"primary_location\":{\"id\":\"PH-PAM-GARCI-Y0\",\"wid\":\"b67da9176e3d1062f9e45025091dc385\",\"descriptor\":\"PHL Clark\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"b7c480dff7af1010fdd05b55f6e40003\",\"address\":\"alyssamae.dadal@concentrix.com\"},\"last_name\":\"Dadal\",\"first_name\":\"Alyssa Mae\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-288116\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Customer-Service-Advisor---Clark-XTRA-2025_R1557987-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Customer-Service-Advisor---Clark-XTRA-2025_R1557987-1\/apply\",\"job_requisition_id\":\"R1557987\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b4e44fb98c63013120a742065f1c9239\",\"address\":\"jae.lombos@concentrix.com\"},\"last_name\":\"Lombos\",\"first_name\":\"Jae\"},\"category_groups\":[{\"id\":\"CF Operations 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required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"616\",\"campaign_id\":\"22052\",\"campaign_title\":\"Advisor I, Customer Service R1557919\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Mactan 2025\",\"street\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\",\"address\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\",\"city\":\"Lapu-Lapu City (Opon)\",\"state\":\"Cebu\",\"postal_code\":\"6015\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><div><div><div><div><div><div><div><b><span><span>#LI-DNI<\/span><\/span><\/b><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1557919\",\"location\":\"Lapu-Lapu City (Opon), 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with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667993\",\"location\":\"Santa Cruz, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.779+08:00\",\"created_at\":\"2025-12-19T02:31:55.122+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/San-Lazaro-iRecruit-Engage-2025_R1667993\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1014\",\"primary_location\":{\"id\":\"PH-STA-YUSEC-Y0\",\"wid\":\"b67da9176e3d1062f9e3b8c39adec293\",\"descriptor\":\"PHL Manila - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1668286\",\"location\":\"Cagayan de Oro, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:54:17.298+08:00\",\"created_at\":\"2025-12-19T02:31:55.018+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA1MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Customer-Service-Advisor---Digital-Intake---Taguig-2026_R1668286\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bonifacio Global City Taguig\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1634\",\"primary_location\":{\"id\":\"PH-FOR-UPTOW-00\",\"wid\":\"740544c0a47f01302a50698f1f113d65\",\"descriptor\":\"PHL Fort Bonifacio - Uptown Mall\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"roldan.bonifacio@concentrix.com\"},\"first_name\":\"Bonifacio, Roldan\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"510068\",\"wid\":\"9f196ba80a8701983d6bd51808197304\",\"descriptor\":\"Roldan Bonifacio (510068)\"},{\"id\":\"102124464\",\"wid\":\"7799da4dd3a410167f5938b2d9350000\",\"descriptor\":\"Carolyn Ramoso (102124464)\"},{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"102087372\",\"wid\":\"6fde65af0b551008c02903c1b3f30000\",\"descriptor\":\"Eldon Erispe (102087372)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"102070624\",\"wid\":\"07c8d662333d10019e1d30d769430000\",\"descriptor\":\"Ian Mojica (102070624)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349705\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Customer-Service-Advisor---Digital-Intake---Taguig-2026_R1668286\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Customer-Service-Advisor---Digital-Intake---Taguig-2026_R1668286\/apply\",\"job_requisition_id\":\"R1668286\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"renatochuck.mateo@concentrix.com\"},\"first_name\":\"Chuck Mateo (102244890)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1668286\",\"wid\":\"f37c53d27c79102c80251c02f1500000\",\"descriptor\":\"Customer Service Advisor - Digital Intake - Taguig 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"619\",\"campaign_id\":\"22045\",\"campaign_title\":\"Advisor I, Customer Service R1556739\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - ANE 2025\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1556739\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.727+08:00\",\"created_at\":\"2025-12-19T02:31:54.905+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA0NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Talent-Connect---ANE-2025_R1556739\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region 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CDO 2025\",\"street\":\"PHL Cagayan de Oro - Trade St\",\"address\":\"PHL Cagayan de Oro - Trade St\",\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1575530\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.681+08:00\",\"created_at\":\"2025-12-19T02:31:52.900+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjAzMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Talent-Connect-TIKTOK---CDO-2025_R1575530\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - Trade St\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"acd964ad6d47101bd02ad5eb88a20003\",\"address\":\"alexiakaye.racho@concentrix.com\"},\"last_name\":\"Racho\",\"first_name\":\"Alexia Kaye\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Training\",\"wid\":\"0227dc387a0901170aa1cd9cf765807f\",\"descriptor\":\"Training\"},{\"id\":\"CF Quality\",\"wid\":\"0227dc387a0901315915bdf9f6652a4f\",\"descriptor\":\"Quality\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-299290\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Talent-Connect-TIKTOK---CDO-2025_R1575530\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Talent-Connect-TIKTOK---CDO-2025_R1575530\/apply\",\"job_requisition_id\":\"R1575530\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"2f4dd3218d9701039c7eb8b4091e27be\",\"address\":\"kennahbea.cambari@concentrix.com\"},\"last_name\":\"Alarcon\",\"first_name\":\"Kennah Bea\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1575530\",\"wid\":\"f2e89fd481561018a3c75819b1fc0000\",\"descriptor\":\"R1575530 Talent Connect TIKTOK - CDO 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"acd964ad6d47101bd02ad5eb88a20003\",\"address\":\"alexiakaye.racho@concentrix.com\"},\"last_name\":\"Racho\",\"first_name\":\"Alexia Kaye\"},{\"email\":{\"wid\":\"a558357adfbd101debe25ff2d5070003\",\"address\":\"almerajean.aballe@concentrix.com\"},\"last_name\":\"Aballe\",\"first_name\":\"Almera Jean\"},{\"email\":{\"wid\":\"b25dcdd42e9110103573f396b7cd0002\",\"address\":\"angelmarie.serrano@concentrix.com\"},\"last_name\":\"Serrano\",\"first_name\":\"Angel Marie\"},{\"email\":{\"wid\":\"8d6594ffad6e100f1889294427870001\",\"address\":\"nedshla.acebes@concentrix.com\"},\"last_name\":\"Acebes\",\"first_name\":\"Nedshla\"},{\"email\":{\"wid\":\"4047322fd58101da9c4ee7f3111ad2aa\",\"address\":\"ronnalyn.tulibao@concentrix.com\"},\"last_name\":\"Baltazar\",\"first_name\":\"Ronna\"},{\"email\":{\"wid\":\"251285f66e6701b68f5b07b40b2c53d2\",\"address\":\"therisamay.bagona@concentrix.com\"},\"last_name\":\"Bagona\",\"first_name\":\"Therisa May\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"622\",\"campaign_id\":\"22030\",\"campaign_title\":\"Advisor I, Customer Service R1556774\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - UPA 2025\",\"street\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>#LI-DNI \u00a0<\/p>\",\"ats_external_id\":\"R1556774\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.660+08:00\",\"created_at\":\"2025-12-19T02:31:52.668+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjAzMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---UPA-2025_R1556774\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-02\",\"wid\":\"740544c0a47f01011a791c8f1f114864\",\"descriptor\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3b23c493cade100ee6cc16cabcb00003\",\"address\":\"alexis.escalante@concentrix.com\"},\"last_name\":\"Escalante\",\"first_name\":\"Alexis\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-288049\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---UPA-2025_R1556774\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---UPA-2025_R1556774\/apply\",\"job_requisition_id\":\"R1556774\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"4a48db2b8a9a01e418079e830123ef35\",\"address\":\"michael.munoz@concentrix.com\"},\"last_name\":\"Munoz\",\"first_name\":\"Michael\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1556774\",\"wid\":\"f0ed812235b8100c0f75a78e3a100000\",\"descriptor\":\"R1556774 Talent Connect - UPA 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3b23c493cade100ee6cc16cabcb00003\",\"address\":\"alexis.escalante@concentrix.com\"},\"last_name\":\"Escalante\",\"first_name\":\"Alexis\"},{\"email\":{\"wid\":\"cf2977009b29015f4d37dcab16040f75\",\"address\":\"alyanarizha.lorica@concentrix.com\"},\"last_name\":\"Lorica\",\"first_name\":\"Aly\"},{\"email\":{\"wid\":\"51bfde16830f01f95010b4cb6c37579c\",\"address\":\"angelogabriel.palpal-latoc@concentrix.com\"},\"last_name\":\"Palpal-latoc\",\"first_name\":\"Angelo Gabriel\"},{\"email\":{\"wid\":\"ed6679eff1021003141bcaa301860002\",\"address\":\"anniemurry.ardona@concentrix.com\"},\"last_name\":\"Ardo\u00f1a\",\"first_name\":\"Annie Murry\"},{\"email\":{\"wid\":\"f92352134a4b1010f0d2ff8f8a6c0000\",\"address\":\"antondmitriargnaniiii.saldua@concentrix.com\"},\"last_name\":\"Saldua\",\"first_name\":\"Anton\"},{\"email\":{\"wid\":\"4b548176043f01c45354f302192689ac\",\"address\":\"benjie.basa@concentrix.com\"},\"last_name\":\"Basa\",\"first_name\":\"Benjie\"},{\"email\":{\"wid\":\"a8932aca6c131018cf9d2e0a0b060003\",\"address\":\"candice.santero@concentrix.com\"},\"last_name\":\"Santero\",\"first_name\":\"Candice\"},{\"email\":{\"wid\":\"db841815d19b100866d9d87d8a6a0001\",\"address\":\"chelcy.navarro@concentrix.com\"},\"last_name\":\"Navarro\",\"first_name\":\"Chelcy\"},{\"email\":{\"wid\":\"50faf50e665f100fd2a01c5658d10001\",\"address\":\"christian.rasonable@concentrix.com\"},\"last_name\":\"Rasonable\",\"first_name\":\"Christian\"},{\"email\":{\"wid\":\"2ec3487e6c5c01756fe4f45edc41f132\",\"address\":\"daniel.bautista1@concentrix.com\"},\"last_name\":\"Bautista\",\"first_name\":\"Daniel\"},{\"email\":{\"wid\":\"e8cd88ef87f0101de67c1464836e0001\",\"address\":\"dericknino.agron@concentrix.com\"},\"last_name\":\"Agron\",\"first_name\":\"Derick Nino\"},{\"email\":{\"wid\":\"1370d2b3f2d910146cf6b03f90680003\",\"address\":\"emily.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Emily\"},{\"email\":{\"wid\":\"abbbe7ecf3c401055e4593d1b9730005\",\"address\":\"ericka.aniceto@concentrix.com\"},\"last_name\":\"Aniceto\",\"first_name\":\"Ericka\"},{\"email\":{\"wid\":\"1073950c874c10151b16db82305c0001\",\"address\":\"erikaanne.supat@concentrix.com\"},\"last_name\":\"Supat\",\"first_name\":\"Erika Anne\"},{\"email\":{\"wid\":\"2edf34e1389d010a137da0c31e3c0002\",\"address\":\"frank.gonzales1@concentrix.com\"},\"last_name\":\"Gonzales\",\"first_name\":\"Frank\"},{\"email\":{\"wid\":\"195c3cb9814c10021ee0ddd7d8b60001\",\"address\":\"gabrielirvin.santiago@concentrix.com\"},\"last_name\":\"Santiago\",\"first_name\":\"Gabriel Irvin\"},{\"email\":{\"wid\":\"1f5fd4ff722d0102ecd579b53e8e0000\",\"address\":\"gladysalehli.butial@concentrix.com\"},\"last_name\":\"Butial\",\"first_name\":\"Gladys Alehli\"},{\"email\":{\"wid\":\"440da50ea7021057a7be6c490a750001\",\"address\":\"hannilynmae.manipol1@concentrix.com\"},\"last_name\":\"Manipol\",\"first_name\":\"Hannilyn Mae\"},{\"email\":{\"wid\":\"bf9ee7480368101fb17aa0158ec10002\",\"address\":\"harmonkidd.ramos@concentrix.com\"},\"last_name\":\"Ramos\",\"first_name\":\"Harmon Kidd\"},{\"email\":{\"wid\":\"07d5105fd17301120e8bf63c9ffc0001\",\"address\":\"hazeljoy.jambaro@concentrix.com\"},\"last_name\":\"Jambaro\",\"first_name\":\"Hazel Joy\"},{\"email\":{\"wid\":\"4680206e1fb11016635d9787f4010000\",\"address\":\"hazelyn.espedido@concentrix.com\"},\"last_name\":\"Espedido\",\"first_name\":\"Hazelyn\"},{\"email\":{\"wid\":\"e79aaaacf7f21009bbde512a6da10006\",\"address\":\"renato.yapjr@concentrix.com\"},\"last_name\":\"Yap\",\"first_name\":\"Jayar\"},{\"email\":{\"wid\":\"9f3650c225d60176947561a24316155f\",\"address\":\"jeamaemarie.daquiz@concentrix.com\"},\"last_name\":\"Daquiz\",\"first_name\":\"Jea Mae 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City\",\"state\":\"Benguet\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667964\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.637+08:00\",\"created_at\":\"2025-12-19T02:31:52.660+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjAyOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Baguio-iRecruit-Engage-2025_R1667964\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BLDGB-Y0\",\"wid\":\"b67da9176e3d1062f9e4190fec71c327\",\"descriptor\":\"PHL Baguio City - TechnoHub B\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340702\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Baguio-iRecruit-Engage-2025_R1667964\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Baguio-iRecruit-Engage-2025_R1667964\/apply\",\"job_requisition_id\":\"R1667964\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667964\",\"wid\":\"f37c53d27c79102c4333fa39b5010000\",\"descriptor\":\"R1667964 Baguio iRecruit Engage 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"fd157d9f5de810259fe7eeb0f37d0003\",\"address\":\"babyjoy.acam@concentrix.com\"},\"last_name\":\"Acam\",\"first_name\":\"Babyjoy\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"38f10b53a71e100be0a7559eb57f0001\",\"address\":\"jomardean.deguzman@concentrix.com\"},\"last_name\":\"De Guzman\",\"first_name\":\"Dean\"},{\"email\":{\"wid\":\"2b835bd60651100efcd20904dc960003\",\"address\":\"manuel.antonio1@concentrix.com\"},\"last_name\":\"Antonio\",\"first_name\":\"Elle\"},{\"email\":{\"wid\":\"f58fff64fb3b100fedd36899679f0003\",\"address\":\"francineanne.aris@concentrix.com\"},\"last_name\":\"Aris\",\"first_name\":\"Francine Anne\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"ffda3e9ba387011de87088fcba0a7c7d\",\"address\":\"johnchristopher.dayapan@concentrix.com\"},\"last_name\":\"Dayapan\",\"first_name\":\"Jace\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"759bccd4a2551011edb7baf3a00d0003\",\"address\":\"jerusalem.viernes@concentrix.com\"},\"last_name\":\"Viernes\",\"first_name\":\"Jerusalem\"},{\"email\":{\"wid\":\"f6358e3b3d6d018adbd97a3afd18c4d0\",\"address\":\"john.anonuevo@concentrix.com\"},\"last_name\":\"Anonuevo\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"348ab42a1ef7103347dfc61b3f7a0001\",\"address\":\"juliafranchesca.cabigon@concentrix.com\"},\"last_name\":\"Cabigon\",\"first_name\":\"Julia Franchesca\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"7b03a56bb10c10214d7de196e6170003\",\"address\":\"reneofeljohn.millan@concentrix.com\"},\"last_name\":\"Millan\",\"first_name\":\"Renz\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"624\",\"campaign_id\":\"22027\",\"campaign_title\":\"Advisor I, Customer Service R1657298\",\"campaign_type\":\"job_application\",\"job_title\":\"iRecruit Engage 2025\",\"street\":\"PHL Muntinlupa - Alabang 1\",\"address\":\"PHL Muntinlupa - Alabang 1\",\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1780\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><span>#LI-DNI<\/span><\/p>\",\"ats_external_id\":\"R1657298\",\"location\":\"Muntinlupa City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.610+08:00\",\"created_at\":\"2025-12-19T02:31:52.657+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjAyNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/iRecruit-Engage-2025_R1657298\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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RCX 2025\",\"street\":\"PHL Baguio City - TechnoHub B\",\"address\":\"PHL Baguio City - TechnoHub B\",\"city\":\"Baguio City\",\"state\":\"Benguet\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1556702\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.543+08:00\",\"created_at\":\"2025-12-19T02:31:46.090+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Baguio-Customer-Service-Advisor---RCX-2025_R1556702\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BLDGB-Y0\",\"wid\":\"b67da9176e3d1062f9e4190fec71c327\",\"descriptor\":\"PHL Baguio City - TechnoHub B\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"38f10b53a71e100be0a7559eb57f0001\",\"address\":\"jomardean.deguzman@concentrix.com\"},\"last_name\":\"De Guzman\",\"first_name\":\"Dean\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287741\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Baguio-Customer-Service-Advisor---RCX-2025_R1556702\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Baguio-Customer-Service-Advisor---RCX-2025_R1556702\/apply\",\"job_requisition_id\":\"R1556702\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"4a48db2b8a9a01e418079e830123ef35\",\"address\":\"michael.munoz@concentrix.com\"},\"last_name\":\"Munoz\",\"first_name\":\"Michael\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1556702\",\"wid\":\"dd66bdea0a83100c0a49a9cb34010000\",\"descriptor\":\"R1556702 Baguio Customer Service Advisor \u2013 RCX 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"38f10b53a71e100be0a7559eb57f0001\",\"address\":\"jomardean.deguzman@concentrix.com\"},\"last_name\":\"De Guzman\",\"first_name\":\"Dean\"},{\"email\":{\"wid\":\"8187c86a58d4101b8df7479e3a490004\",\"address\":\"ehelziahjane.manantan@concentrix.com\"},\"last_name\":\"Manantan\",\"first_name\":\"Ehelziah Jane\"},{\"email\":{\"wid\":\"a0bc6331b589010e626e3364866c0006\",\"address\":\"krishnajhey.aggihao@concentrix.com\"},\"last_name\":\"Aggihao\",\"first_name\":\"Jhey\"},{\"email\":{\"wid\":\"348ab42a1ef7103347dfc61b3f7a0001\",\"address\":\"juliafranchesca.cabigon@concentrix.com\"},\"last_name\":\"Cabigon\",\"first_name\":\"Julia Franchesca\"},{\"email\":{\"wid\":\"7b03a56bb10c10214d7de196e6170003\",\"address\":\"reneofeljohn.millan@concentrix.com\"},\"last_name\":\"Millan\",\"first_name\":\"Renz\"},{\"email\":{\"wid\":\"7282f4fccac91013310aec7c35b80004\",\"address\":\"ronnie.ibay@concentrix.com\"},\"last_name\":\"Ibay\",\"first_name\":\"Ron\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"626\",\"campaign_id\":\"21995\",\"campaign_title\":\"Advisor I, Customer Service R1667966\",\"campaign_type\":\"job_application\",\"job_title\":\"CDO iRecruit Engage 2025\",\"street\":\"PHL Cagayan de Oro - Trade St\",\"address\":\"PHL Cagayan de Oro - Trade St\",\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667966\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.521+08:00\",\"created_at\":\"2025-12-19T02:31:45.453+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk5NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/CDO-iRecruit-Engage-2025_R1667966\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - Trade St\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Digital\",\"wid\":\"0227dc387a09013a9d49e5c3f465d93a\",\"descriptor\":\"Digital\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340771\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/CDO-iRecruit-Engage-2025_R1667966\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/CDO-iRecruit-Engage-2025_R1667966\/apply\",\"job_requisition_id\":\"R1667966\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667966\",\"wid\":\"d7657d3444db102c438a0b9f21820000\",\"descriptor\":\"R1667966 CDO iRecruit Engage 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"ffda3e9ba387011de87088fcba0a7c7d\",\"address\":\"johnchristopher.dayapan@concentrix.com\"},\"last_name\":\"Dayapan\",\"first_name\":\"Jace\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"f6358e3b3d6d018adbd97a3afd18c4d0\",\"address\":\"john.anonuevo@concentrix.com\"},\"last_name\":\"Anonuevo\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"},{\"email\":{\"wid\":\"251285f66e6701b68f5b07b40b2c53d2\",\"address\":\"therisamay.bagona@concentrix.com\"},\"last_name\":\"Bagona\",\"first_name\":\"Therisa May\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"627\",\"campaign_id\":\"21994\",\"campaign_title\":\"Advisor I, Customer Service R1667877\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - San Lazaro 2026\",\"street\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"address\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p><p><\/p>\",\"ats_external_id\":\"R1667877\",\"location\":\"Santa Cruz, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.501+08:00\",\"created_at\":\"2025-12-19T02:31:45.291+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk5NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Talent-Connect---San-Lazaro-2026_R1667877\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1014\",\"primary_location\":{\"id\":\"PH-STA-YUSEC-Y0\",\"wid\":\"b67da9176e3d1062f9e3b8c39adec293\",\"descriptor\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mikaellajayne.bagay@concentrix.com\"},\"first_name\":\"Bagay, Mikaella Jayne\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100404209\",\"wid\":\"60219339f7a01064b79c916571dc13e6\",\"descriptor\":\"Gladys Idmilao (100404209)\"},{\"id\":\"103523876\",\"wid\":\"597f6e148014101849f7e8bb9e340000\",\"descriptor\":\"Mikaella Jayne Bagay (103523876)\"},{\"id\":\"102103931\",\"wid\":\"6f72b4908982100ec7c94389f49c0000\",\"descriptor\":\"Alexis Escalante (102103931)\"},{\"id\":\"101825827\",\"wid\":\"0a214dca1b450163bd6f2e9e16173cbf\",\"descriptor\":\"Mikaela Pardalis (101825827)\"},{\"id\":\"100864188\",\"wid\":\"60219339f7a01064a5b9a699585e6503\",\"descriptor\":\"Marial Jay Dionson (100864188)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350624\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Talent-Connect---San-Lazaro-2026_R1667877\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Talent-Connect---San-Lazaro-2026_R1667877\/apply\",\"job_requisition_id\":\"R1667877\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"miko.lijauco@concentrix.com\"},\"first_name\":\"Miko Lijauco (100229017)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667877\",\"wid\":\"d7657d3444db102c304d981d81ae0001\",\"descriptor\":\"Talent Connect - San Lazaro 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"628\",\"campaign_id\":\"21987\",\"campaign_title\":\"Advisor I, Customer Service R1554972\",\"campaign_type\":\"job_application\",\"job_title\":\"PWD Hiring - Shaw 2025\",\"street\":\"PHL Mandaluyong City - Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1554972\",\"location\":\"Mandaluyong, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.455+08:00\",\"created_at\":\"2025-12-19T02:31:44.624+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/PWD-Hiring---Shaw-2025_R1554972\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - Shaw 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kateann.almero@concentrix.com\"},\"first_name\":\"Almero, Kate Ann\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"179799\",\"wid\":\"60219339f7a01064767dcf8c3a18d31a\",\"descriptor\":\"Paris Glenn Fortunado (179799)\"},{\"id\":\"102357000\",\"wid\":\"6cb4db9d9751101dd2871940ac510000\",\"descriptor\":\"Kate Ann Almero (102357000)\"},{\"id\":\"102465352\",\"wid\":\"741493b2061f1032670d5e9175780000\",\"descriptor\":\"Rechelle Ann Flor (102465352)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349770\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/PWD-Hiring---Shaw-2025_R1554972\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/PWD-Hiring---Shaw-2025_R1554972\/apply\",\"job_requisition_id\":\"R1554972\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"al.pagulayan@concentrix.com\"},\"first_name\":\"Al Pagulayan (100165891)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1554972\",\"wid\":\"d9a5ceb60898100a782b6938a8d70000\",\"descriptor\":\"PWD Hiring - Shaw 2025\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"629\",\"campaign_id\":\"21986\",\"campaign_title\":\"Advisor I, Customer Service R1682192\",\"campaign_type\":\"job_application\",\"job_title\":\"ONE MAKATI ARP TALKPUSH 2026\",\"street\":\"PHL Makati City\",\"address\":\"PHL Makati City\",\"city\":\"Davao\",\"state\":null,\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><div><div><div><div><div><div><div><b><span><span>#LI-DNI<\/span><\/span><\/b><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1682192\",\"location\":\"Davao\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:54:17.813+08:00\",\"created_at\":\"2025-12-19T02:31:44.614+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/ONE-MAKATI-ARP-TALKPUSH-2026_R1682192\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Makati City\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1226\",\"primary_location\":{\"id\":\"PH-MAK-RUFIN-Y0\",\"wid\":\"b67da9176e3d1062f9e37bc9b0b6c222\",\"descriptor\":\"PHL Makati City - SLC\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"krystal.budod@concentrix.com\"},\"first_name\":\"Budod, Krystal\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"102366679\",\"wid\":\"796c55be191f10230ae4e6daf6660000\",\"descriptor\":\"Krystal Budod (102366679)\"},{\"id\":\"101825829\",\"wid\":\"142cf519063201aecdfe58161717d3a2\",\"descriptor\":\"Zarrah Jane Fopalan (101825829)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349481\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/ONE-MAKATI-ARP-TALKPUSH-2026_R1682192\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/ONE-MAKATI-ARP-TALKPUSH-2026_R1682192\/apply\",\"job_requisition_id\":\"R1682192\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682192\",\"wid\":\"d3d4802273da103a655ff40d05b10000\",\"descriptor\":\"ONE MAKATI ARP TALKPUSH 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"630\",\"campaign_id\":\"21983\",\"campaign_title\":\"Advisor I, Customer Service R1667091\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Cebu Jcenter Events 2026\",\"street\":\"PHL Cebu\",\"address\":\"PHL Cebu\",\"city\":\"CEBU\",\"state\":\"Cebu\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667091\",\"location\":\"CEBU, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:58:21.324+08:00\",\"created_at\":\"2025-12-19T02:31:44.301+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-Jcenter-Events-2026_R1667091-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaue City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6014\",\"primary_location\":{\"id\":\"PH-MAN-FORTU-Y0\",\"wid\":\"b67da9176e3d1062f9dc58056128bb96\",\"descriptor\":\"PHL Cebu City - J Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"morielle.barquero@concentrix.com\"},\"first_name\":\"Barquero, Morielle\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101433622\",\"wid\":\"abe1d52b0bdc01596acc3664921ccc79\",\"descriptor\":\"Morielle Barquero (101433622)\"},{\"id\":\"101083970\",\"wid\":\"aeae964d4d591050861ff4e9be55daea\",\"descriptor\":\"Jacqueline Pilapil (101083970)\"},{\"id\":\"101262858\",\"wid\":\"e5c792084c3d01126e7ddbfc0e13ff70\",\"descriptor\":\"Nicole Ymas (101262858)\"},{\"id\":\"100707675\",\"wid\":\"60219339f7a01064a59fe7dd2c76ed47\",\"descriptor\":\"Blanch Villordon (100707675)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351079\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-Jcenter-Events-2026_R1667091-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-Jcenter-Events-2026_R1667091-1\/apply\",\"job_requisition_id\":\"R1667091\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"domz.ocale@concentrix.com\"},\"first_name\":\"Domz Ocale (163323)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667091\",\"wid\":\"d7657d3444db102b8f2b064240750000\",\"descriptor\":\"Customer Service Advisor - Cebu Jcenter Events 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"631\",\"campaign_id\":\"21982\",\"campaign_title\":\"Advisor I, Customer Service R1667149\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Baguio 2026\",\"street\":\"PHL Baguio City\",\"address\":\"PHL Baguio City\",\"city\":\"Cagayan de Oro\",\"state\":\"Benguet\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667149\",\"location\":\"Cagayan de Oro, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-13T16:05:39.185+08:00\",\"created_at\":\"2025-12-19T02:31:44.289+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk4Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-2026_R1667149\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Baguio_City\",\"wid\":\"740544c0a47f018a8185ea781f118859\",\"descriptor\":\"PHL Baguio City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"krishnajhey.aggihao@concentrix.com\"},\"first_name\":\"Aggihao, Krishna Jhey\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101622739\",\"wid\":\"6cd13a8a6010015076ed7907e10dfe6f\",\"descriptor\":\"Christopher Ian Tanglao 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(103311354)\"},{\"id\":\"101622736\",\"wid\":\"3dc99dfe0b4b018a6dc786f7e00d1d77\",\"descriptor\":\"Jastro Jeremy Ocampo (101622736)\"},{\"id\":\"101479766\",\"wid\":\"aa753a2a4cb201c2bce3de12563384cf\",\"descriptor\":\"Alyssa Marie Reyes (101479766)\"},{\"id\":\"101819081\",\"wid\":\"85392b25be10017936ddd1ddac15d91e\",\"descriptor\":\"Grace Obena (101819081)\"},{\"id\":\"102132236\",\"wid\":\"bef95e4421f310196f54d6fb2f800000\",\"descriptor\":\"Liza Pangilinan (102132236)\"},{\"id\":\"102089572\",\"wid\":\"c8c22b5a46f01009a26139af231b0000\",\"descriptor\":\"Jayar Yap (102089572)\"},{\"id\":\"103368547\",\"wid\":\"7fe89a0f967f1021409b119883550000\",\"descriptor\":\"Renz Millan (103368547)\"},{\"id\":\"102164385\",\"wid\":\"0e0ea733c2ac100bc55f4566d5790000\",\"descriptor\":\"Dean De Guzman (102164385)\"},{\"id\":\"101622734\",\"wid\":\"d370d2b644eb01c512be64984905cf75\",\"descriptor\":\"BA Reyes (101622734)\"},{\"id\":\"101386200\",\"wid\":\"00a18a20605a015b76843e10f0139d64\",\"descriptor\":\"Gwenlee May Gozun (101386200)\"},{\"id\":\"102878376\",\"wid\":\"9cf770f5b560102d0944304e969b0000\",\"descriptor\":\"Nathaniel Cabreros (102878376)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350237\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-2026_R1667149\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-2026_R1667149\/apply\",\"job_requisition_id\":\"R1667149\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"maureen.adona@concentrix.com\"},\"first_name\":\"Maureen Abinan (574925)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667149\",\"wid\":\"d7657d3444db102b9a73b99e436c0000\",\"descriptor\":\"Customer Service Advisor - Baguio 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"632\",\"campaign_id\":\"21978\",\"campaign_title\":\"Advisor I, Customer Service R1667869\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Eton 2026\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667869\",\"location\":\"Pasig City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:58:21.956+08:00\",\"created_at\":\"2025-12-19T02:31:44.072+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---Eton-2026_R1667869\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1100\",\"primary_location\":{\"id\":\"PH-QUE-ETONC-Y0\",\"wid\":\"b67da9176e3d1062f9e41210367fc31d\",\"descriptor\":\"PHL Quezon City - Eton\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.arlegui@concentrix.com\"},\"first_name\":\"Arlegui, Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101050081\",\"wid\":\"53bf80cbf79c103379691234fa3d78e1\",\"descriptor\":\"Ray Vincent Morallos (101050081)\"},{\"id\":\"102136921\",\"wid\":\"2d41b9e51cee101b4518457c89660000\",\"descriptor\":\"Nicole Arlegui (102136921)\"},{\"id\":\"101891169\",\"wid\":\"0dc36b7670b20103117443680c9e0000\",\"descriptor\":\"Raquel Atienza (101891169)\"},{\"id\":\"103362426\",\"wid\":\"f1da4c8dd6e8101fa75be07a0a700000\",\"descriptor\":\"Harmon Kidd Ramos (103362426)\"},{\"id\":\"101361591\",\"wid\":\"7ca789c8bcf20167b48d5d11262f2736\",\"descriptor\":\"Ana Nicole Tuiza (101361591)\"},{\"id\":\"101987319\",\"wid\":\"e37be9c146f901212d04d847504e0000\",\"descriptor\":\"Nelma Gabrielle Binuya (101987319)\"},{\"id\":\"102893763\",\"wid\":\"3c2a7f0d649f1018f51a7a2f8a870000\",\"descriptor\":\"Lorena Woo (102893763)\"},{\"id\":\"101810027\",\"wid\":\"b265730161e4016f2b6841be131086c0\",\"descriptor\":\"Jasper Evaristo (101810027)\"},{\"id\":\"102994953\",\"wid\":\"6718e4453eb41023a24f2df3045d0000\",\"descriptor\":\"Ann Lorrane Lacquen (102994953)\"},{\"id\":\"115763\",\"wid\":\"9f196ba80a87013f5f68ff6d0819a531\",\"descriptor\":\"Maila Evangelista (115763)\"},{\"id\":\"103027654\",\"wid\":\"7239d93c230310162654c25d44ab0000\",\"descriptor\":\"Hazelyn Espedido (103027654)\"},{\"id\":\"101093697\",\"wid\":\"bba7dac87c5f10587ff280fe09b2f9c3\",\"descriptor\":\"Kathleen Mae Urbano (101093697)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350457\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---Eton-2026_R1667869\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---Eton-2026_R1667869\/apply\",\"job_requisition_id\":\"R1667869\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"michael.munoz@concentrix.com\"},\"first_name\":\"Michael Munoz (127087)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667869\",\"wid\":\"d7657d3444db102c2f48c26d1ca90000\",\"descriptor\":\"Talent Connect - Eton 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"633\",\"campaign_id\":\"21977\",\"campaign_title\":\"Advisor I, Customer Service R1555226\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - CDO XTRA 2025\",\"street\":\"PHL Cagayan de Oro - Trade St\",\"address\":\"PHL Cagayan de Oro - Trade St\",\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1555226\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.256+08:00\",\"created_at\":\"2025-12-19T02:31:44.061+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---CDO-XTRA-2025_R1555226-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - Trade St\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"a558357adfbd101debe25ff2d5070003\",\"address\":\"almerajean.aballe@concentrix.com\"},\"last_name\":\"Aballe\",\"first_name\":\"Almera Jean\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287042\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---CDO-XTRA-2025_R1555226-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---CDO-XTRA-2025_R1555226-1\/apply\",\"job_requisition_id\":\"R1555226\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"4047322fd58101da9c4ee7f3111ad2aa\",\"address\":\"ronnalyn.tulibao@concentrix.com\"},\"last_name\":\"Baltazar\",\"first_name\":\"Ronna\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1555226\",\"wid\":\"d9a5ceb60898100a88d8cad695820000\",\"descriptor\":\"R1555226 Customer Service Advisor - CDO XTRA 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"a558357adfbd101debe25ff2d5070003\",\"address\":\"almerajean.aballe@concentrix.com\"},\"last_name\":\"Aballe\",\"first_name\":\"Almera Jean\"},{\"email\":{\"wid\":\"b25dcdd42e9110103573f396b7cd0002\",\"address\":\"angelmarie.serrano@concentrix.com\"},\"last_name\":\"Serrano\",\"first_name\":\"Angel Marie\"},{\"email\":{\"wid\":\"ded9409e69aa10178a96dd174bfb0000\",\"address\":\"haroldjohn.cuevas@concentrix.com\"},\"last_name\":\"Cuevas\",\"first_name\":\"Harold John\"},{\"email\":{\"wid\":\"2f4dd3218d9701039c7eb8b4091e27be\",\"address\":\"kennahbea.cambari@concentrix.com\"},\"last_name\":\"Alarcon\",\"first_name\":\"Kennah Bea\"},{\"email\":{\"wid\":\"8d6594ffad6e100f1889294427870001\",\"address\":\"nedshla.acebes@concentrix.com\"},\"last_name\":\"Acebes\",\"first_name\":\"Nedshla\"},{\"email\":{\"wid\":\"251285f66e6701b68f5b07b40b2c53d2\",\"address\":\"therisamay.bagona@concentrix.com\"},\"last_name\":\"Bagona\",\"first_name\":\"Therisa May\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"634\",\"campaign_id\":\"21976\",\"campaign_title\":\"Advisor I, Customer Service R1667188\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - UPA 2026\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667188\",\"location\":\"Pasig City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T22:04:43.304+08:00\",\"created_at\":\"2025-12-19T02:31:43.746+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---UPA-2026_R1667188\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667103\",\"location\":\"Davao, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:54:17.699+08:00\",\"created_at\":\"2025-12-19T02:31:43.492+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk3NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---One-Makati-Events-2026_R1667103\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - Glorietta\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rubirosa.carmona@concentrix.com\"},\"first_name\":\"Carmona, Rubirosa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101320691\",\"wid\":\"891ff766478f01d3917c3b88aa1a67f1\",\"descriptor\":\"Rubirosa Carmona (101320691)\"},{\"id\":\"102128572\",\"wid\":\"ee9b1cd1bea3101860be6b4b659c0000\",\"descriptor\":\"Bianca Ramirez (102128572)\"},{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"103269295\",\"wid\":\"23414dfc93861003be4533b986780000\",\"descriptor\":\"Jaysen Martir (103269295)\"},{\"id\":\"102164384\",\"wid\":\"52fefaea6753100bc52730f2801d0000\",\"descriptor\":\"Regine Victorino (102164384)\"},{\"id\":\"103198795\",\"wid\":\"3d5c65b6b1d5102cd9cf689a6e200000\",\"descriptor\":\"Juliana Raquel Piojo (103198795)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349499\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---One-Makati-Events-2026_R1667103\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---One-Makati-Events-2026_R1667103\/apply\",\"job_requisition_id\":\"R1667103\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"michelleanne.alvarez@concentrix.com\"},\"first_name\":\"Michelle Anne Alvarez (100465469)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667103\",\"wid\":\"d7657d3444db102b91c7266e06210000\",\"descriptor\":\"Customer Service Advisor - One Makati Events 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"636\",\"campaign_id\":\"21972\",\"campaign_title\":\"Advisor I, Customer Service R1665923\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Homecoming - Davao 2026\",\"street\":\"PHL Davao\",\"address\":\"PHL Davao\",\"city\":\"Davao\",\"state\":\"Davao del Sur\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance lev<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1665923\",\"location\":\"Davao, Davao del Sur\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:54:17.041+08:00\",\"created_at\":\"2025-12-19T02:31:43.450+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Homecoming---Davao-2026_R1665923\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bajada Davao City\",\"state\":\"Davao del Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"8000\",\"primary_location\":{\"id\":\"PH-DAV-ABREE-Y0\",\"wid\":\"b67da9176e3d1062f9e3f39a885fc2f0\",\"descriptor\":\"PHL Davao City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"tyche.abad@concentrix.com\"},\"first_name\":\"Abad, Tyche\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101444627\",\"wid\":\"1a9f5ff7b58201d024c89695d7214050\",\"descriptor\":\"Jove Ladera (101444627)\"},{\"id\":\"102938101\",\"wid\":\"f443fe6601d71004fe536824454f0000\",\"descriptor\":\"Clarence Jessica Marie Embrado (102938101)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"102127379\",\"wid\":\"54a372c4e32a1017794bcae884f30000\",\"descriptor\":\"Harold John Cuevas (102127379)\"},{\"id\":\"101785499\",\"wid\":\"f78796fec87401031499190b3d06e1d9\",\"descriptor\":\"Wynritz Malabanan (101785499)\"},{\"id\":\"103361411\",\"wid\":\"3dc9b3223de6101f67b1acca8e440000\",\"descriptor\":\"Ty Abad (103361411)\"},{\"id\":\"101765759\",\"wid\":\"501b9f0c5da0016ad26b72c3051f477e\",\"descriptor\":\"Therisa May Bagona (101765759)\"},{\"id\":\"103037200\",\"wid\":\"f2fb8d5d8a9d1018591be72240340000\",\"descriptor\":\"Thealine Licay (103037200)\"},{\"id\":\"101880455\",\"wid\":\"a9b25c1ce7900165b6cd6b74a50c23a5\",\"descriptor\":\"Ligaya Sabularse (101880455)\"},{\"id\":\"102056910\",\"wid\":\"3d9c3605f864101b9a2957c3eb2e0000\",\"descriptor\":\"Alexia Kaye Racho (102056910)\"},{\"id\":\"103349664\",\"wid\":\"cd37ff6c6459101bbaa2337701d10000\",\"descriptor\":\"Trisha Jean Escalante (103349664)\"},{\"id\":\"102990503\",\"wid\":\"43a9c98d0211100edc67b907a69a0000\",\"descriptor\":\"Nedshla Acebes (102990503)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349759\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Homecoming---Davao-2026_R1665923\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Homecoming---Davao-2026_R1665923\/apply\",\"job_requisition_id\":\"R1665923\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"ronnalyn.tulibao@concentrix.com\"},\"first_name\":\"Ronna Baltazar (100708579)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1665923\",\"wid\":\"d1941d243ebe102a1a6aac404fa90000\",\"descriptor\":\"Customer Service Advisor - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682703\",\"location\":\"San Jose Del Monte, Bulacan\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.164+08:00\",\"created_at\":\"2025-12-19T02:31:43.385+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk2OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-San-Jose-Del-Monte---Community-Hub-S-Cube-2\/Customer-Service-Advisor---Bulacan-Hub-2026_R1682703\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"San Jose Del Monte\",\"state\":\"Bulacan\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"3023\",\"primary_location\":{\"id\":\"PH-SJD-CMHUB-02\",\"wid\":\"9139e2fa25670130f69223335b080c8c\",\"descriptor\":\"PHL San Jose Del Monte - Community Hub-S Cube 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rachellejoy.delacruz@concentrix.com\"},\"first_name\":\"Dela Cruz, Rachelle Joy\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102086287\",\"wid\":\"b02da584014810084f45df3764780000\",\"descriptor\":\"Chelcy Navarro (102086287)\"},{\"id\":\"102048620\",\"wid\":\"7a1dda14767610185d2db1c0bc6d0000\",\"descriptor\":\"Rachelle Joy Dela Cruz (102048620)\"},{\"id\":\"102892659\",\"wid\":\"4918501e2543102254144050eac80000\",\"descriptor\":\"Candice Santero (102892659)\"},{\"id\":\"580415\",\"wid\":\"9f196ba80a8701e6461d815f0719c2bf\",\"descriptor\":\"Paul Edcris Estanislao (580415)\"},{\"id\":\"101471458\",\"wid\":\"d6dac4fe6b42011478ac32e01930c587\",\"descriptor\":\"Pamela Avigail Jayme (101471458)\"},{\"id\":\"101832754\",\"wid\":\"9e0066dd1ceb013f25578cc2c21b95d1\",\"descriptor\":\"Kelsie Turgo (101832754)\"},{\"id\":\"1058091\",\"wid\":\"9f196ba80a87010b45facbd6fd189ee2\",\"descriptor\":\"RM Onia (1058091)\"},{\"id\":\"101858604\",\"wid\":\"ef33b35f6c2301440853f78fff03aabd\",\"descriptor\":\"Aly Lorica (101858604)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349693\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-San-Jose-Del-Monte---Community-Hub-S-Cube-2\/Customer-Service-Advisor---Bulacan-Hub-2026_R1682703\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-San-Jose-Del-Monte---Community-Hub-S-Cube-2\/Customer-Service-Advisor---Bulacan-Hub-2026_R1682703\/apply\",\"job_requisition_id\":\"R1682703\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"michael.munoz@concentrix.com\"},\"first_name\":\"Michael Munoz (127087)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682703\",\"wid\":\"d3d4802273da103af509de9eeccc0000\",\"descriptor\":\"Customer Service Advisor - Bulacan Hub 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"638\",\"campaign_id\":\"21967\",\"campaign_title\":\"Advisor I, Customer Service R1667972\",\"campaign_type\":\"job_application\",\"job_title\":\"Clark iRecruit Engage 2025\",\"street\":\"PHL Clark\",\"address\":\"PHL Clark\",\"city\":\"Angeles City\",\"state\":\"Pampanga\",\"postal_code\":\"2009\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667972\",\"location\":\"Angeles City, Pampanga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.117+08:00\",\"created_at\":\"2025-12-19T02:31:43.280+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Clark-iRecruit-Engage-2025_R1667972\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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2025\",\"street\":\"PHL Baguio City - TechnoHub B\",\"address\":\"PHL Baguio City - TechnoHub B\",\"city\":\"Baguio City\",\"state\":\"Benguet\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1556709\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:28.064+08:00\",\"created_at\":\"2025-12-19T02:31:43.018+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk2NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/MH-Baguio-2025_R1556709\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BLDGB-Y0\",\"wid\":\"b67da9176e3d1062f9e4190fec71c327\",\"descriptor\":\"PHL Baguio City - TechnoHub B\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"0ace91a16816016b221c2aea0d1a844f\",\"address\":\"christel.magpayo@concentrix.com\"},\"last_name\":\"Magpayo\",\"first_name\":\"Christel\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287873\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/MH-Baguio-2025_R1556709\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/MH-Baguio-2025_R1556709\/apply\",\"job_requisition_id\":\"R1556709\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1556709\",\"wid\":\"d69b1342a34b100c0af9f3291c910000\",\"descriptor\":\"R1556709 MH Baguio 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"0ace91a16816016b221c2aea0d1a844f\",\"address\":\"christel.magpayo@concentrix.com\"},\"last_name\":\"Magpayo\",\"first_name\":\"Christel\"},{\"email\":{\"wid\":\"8187c86a58d4101b8df7479e3a490004\",\"address\":\"ehelziahjane.manantan@concentrix.com\"},\"last_name\":\"Manantan\",\"first_name\":\"Ehelziah Jane\"},{\"email\":{\"wid\":\"f58fff64fb3b100fedd36899679f0003\",\"address\":\"francineanne.aris@concentrix.com\"},\"last_name\":\"Aris\",\"first_name\":\"Francine Anne\"},{\"email\":{\"wid\":\"76f1f182a7ac10126cd3ade0aaaf0001\",\"address\":\"hannah.bayquen@concentrix.com\"},\"last_name\":\"Bayquen\",\"first_name\":\"Hannah\"},{\"email\":{\"wid\":\"348ab42a1ef7103347dfc61b3f7a0001\",\"address\":\"juliafranchesca.cabigon@concentrix.com\"},\"last_name\":\"Cabigon\",\"first_name\":\"Julia Franchesca\"},{\"email\":{\"wid\":\"0fb14d6ee3fe101427da2ff747f70001\",\"address\":\"nathaniel.cabreros@concentrix.com\"},\"last_name\":\"Cabreros\",\"first_name\":\"Nathaniel\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"7b03a56bb10c10214d7de196e6170003\",\"address\":\"reneofeljohn.millan@concentrix.com\"},\"last_name\":\"Millan\",\"first_name\":\"Renz\"},{\"email\":{\"wid\":\"b1d9926936a30196a5819d3f99173331\",\"address\":\"teresa.apura@concentrix.com\"},\"last_name\":\"Apura\",\"first_name\":\"Teresa\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"640\",\"campaign_id\":\"21963\",\"campaign_title\":\"Advisor I, Customer Service R1683455\",\"campaign_type\":\"job_application\",\"job_title\":\"Megamall\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Mandaluyong City - Megamall\",\"address\":\"PHL Mandaluyong City - Megamall\",\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683455\",\"location\":\"Mandaluyong City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-02T10:04:02.102+08:00\",\"created_at\":\"2025-12-19T02:31:42.634+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk2Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Megamall-Customer-Care-Specialist-iRecruit-Engage-2026_R1683455\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"642\",\"campaign_id\":\"21957\",\"campaign_title\":\"Advisor I, Customer Service R1667857\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Alabang 2026\",\"street\":\"PHL Muntinlupa - Alabang 1\",\"address\":\"PHL Muntinlupa - Alabang 1\",\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1780\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1667857\",\"location\":\"Muntinlupa City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.986+08:00\",\"created_at\":\"2025-12-19T02:31:42.065+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/Talent-Connect---Alabang-2026_R1667857\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1780\",\"primary_location\":{\"id\":\"PH-MUN-CYBER-Y0\",\"wid\":\"b67da9176e3d1062f9e3a2b4e1bbc269\",\"descriptor\":\"PHL Muntinlupa - Alabang 1\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101975076\",\"wid\":\"956ddb51dd32011b27a99d21c2420000\",\"descriptor\":\"Mavelle Zarina Branda (101975076)\"},{\"id\":\"101947530\",\"wid\":\"fa646a670f5d010e1a1a6921b3210000\",\"descriptor\":\"Joma Busa (101947530)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"102334704\",\"wid\":\"87ac2d61f2431014569738cad0cf0000\",\"descriptor\":\"Emily Dela Cruz (102334704)\"},{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"102880583\",\"wid\":\"f12cb2758e87102d9e30f6b5bada0000\",\"descriptor\":\"Elisa Sanchez (102880583)\"},{\"id\":\"102049290\",\"wid\":\"8248618ae6861019c4d54b5e6da60000\",\"descriptor\":\"Camille Xena Carpio (102049290)\"},{\"id\":\"101391414\",\"wid\":\"a5f87034bd9a0162b2755f8be218ad97\",\"descriptor\":\"Hazel Romero (101391414)\"},{\"id\":\"102932390\",\"wid\":\"f6e59476730d100379358f7ab9950000\",\"descriptor\":\"Jed Ferdiemar Jacinto (102932390)\"},{\"id\":\"102826991\",\"wid\":\"a5211ff2cb70104ea861b2d5b3d10000\",\"descriptor\":\"Kathryn Eunice Boseta (102826991)\"},{\"id\":\"102215684\",\"wid\":\"85018d4cae2c1007bf1a2c82e0620000\",\"descriptor\":\"Roland Baldos (102215684)\"},{\"id\":\"103378039\",\"wid\":\"0250096828e41023f59112ee31760000\",\"descriptor\":\"Mark Lesther Legadia (103378039)\"},{\"id\":\"102089572\",\"wid\":\"c8c22b5a46f01009a26139af231b0000\",\"descriptor\":\"Jayar Yap (102089572)\"},{\"id\":\"102115349\",\"wid\":\"fc28a69d085a1012d0f8387705c00000\",\"descriptor\":\"Rold Dexter Apalla (102115349)\"},{\"id\":\"101947532\",\"wid\":\"869af949f00e010e1a67e88d68e60000\",\"descriptor\":\"Jam Pesta\u00f1o (101947532)\"},{\"id\":\"100645281\",\"wid\":\"60219339f7a01064a59410810196b7d0\",\"descriptor\":\"Myrna Garcia (100645281)\"},{\"id\":\"100435344\",\"wid\":\"60219339f7a010649c4bce744201d8b0\",\"descriptor\":\"Rowena Labicane (100435344)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"},{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"101975075\",\"wid\":\"6ddfa8aa9c4b011b278bde5e35c80000\",\"descriptor\":\"Sheila Delos Reyes (101975075)\"},{\"id\":\"101597018\",\"wid\":\"7fa9a0f3ec10015158fde4ece700b6c1\",\"descriptor\":\"Jayson Corcino (101597018)\"},{\"id\":\"101774740\",\"wid\":\"aca61f053dfc01899b5a5a0e3601b28a\",\"descriptor\":\"Camille Mahan (101774740)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"100880459\",\"wid\":\"60219339f7a01064a36e514b202f2f81\",\"descriptor\":\"Krizz Anne Bulan (100880459)\"},{\"id\":\"102822773\",\"wid\":\"dc5417fed7b7104c7f49a36fbe900000\",\"descriptor\":\"Chusdae Nicole Escano (102822773)\"},{\"id\":\"100328991\",\"wid\":\"60219339f7a010649c18545bab85518d\",\"descriptor\":\"Ana Bunyi (100328991)\"},{\"id\":\"103027654\",\"wid\":\"7239d93c230310162654c25d44ab0000\",\"descriptor\":\"Hazelyn Espedido (103027654)\"},{\"id\":\"102108390\",\"wid\":\"dc28d59c523f101064fa8fff34440000\",\"descriptor\":\"Pamela Frances Vallejos (102108390)\"},{\"id\":\"101985114\",\"wid\":\"58ad97fb38e6011fed3a98f974690000\",\"descriptor\":\"Den Margarett Mangulabnan (101985114)\"},{\"id\":\"101896774\",\"wid\":\"de024fe268a3017eb5b2f64bc7139e29\",\"descriptor\":\"Liza Agacer (101896774)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350622\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/Talent-Connect---Alabang-2026_R1667857\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/Talent-Connect---Alabang-2026_R1667857\/apply\",\"job_requisition_id\":\"R1667857\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"angelica.urgelles@concentrix.com\"},\"first_name\":\"Ma. Angelica Urgelles (101514379)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667857\",\"wid\":\"d7657d3444db102c2d8b4dd2edc50001\",\"descriptor\":\"Talent Connect - Alabang 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"643\",\"campaign_id\":\"21956\",\"campaign_title\":\"Advisor I, Customer Service R1682193\",\"campaign_type\":\"job_application\",\"job_title\":\"BP One Makati 2026\",\"street\":\"PHL Makati City\",\"address\":\"PHL Makati City\",\"city\":\"Davao\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682193\",\"location\":\"Davao, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:54:17.685+08:00\",\"created_at\":\"2025-12-19T02:31:41.561+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BP-One-Makati-2026_R1682193\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - Glorietta\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rubirosa.carmona@concentrix.com\"},\"first_name\":\"Carmona, Rubirosa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101320691\",\"wid\":\"891ff766478f01d3917c3b88aa1a67f1\",\"descriptor\":\"Rubirosa Carmona (101320691)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349440\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BP-One-Makati-2026_R1682193\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BP-One-Makati-2026_R1682193\/apply\",\"job_requisition_id\":\"R1682193\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"renatochuck.mateo@concentrix.com\"},\"first_name\":\"Chuck Mateo (102244890)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682193\",\"wid\":\"d3d4802273da103a6588bf0f2c870000\",\"descriptor\":\"BP One Makati 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"644\",\"campaign_id\":\"21954\",\"campaign_title\":\"Advisor I, Customer Service R1682909\",\"campaign_type\":\"job_application\",\"job_title\":\"SHAW ARP TALKPUSH 2026\",\"street\":\"PHL Mandaluyong City - Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682909\",\"location\":\"Mandaluyong, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.944+08:00\",\"created_at\":\"2025-12-19T02:31:41.313+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/SHAW-ARP-TALKPUSH-2026_R1682909\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - Shaw 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kateann.almero@concentrix.com\"},\"first_name\":\"Almero, Kate Ann\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"103308043\",\"wid\":\"c5958d2b0a39100fa88e2680188c0000\",\"descriptor\":\"Bess Francisco (103308043)\"},{\"id\":\"102357000\",\"wid\":\"6cb4db9d9751101dd2871940ac510000\",\"descriptor\":\"Kate Ann Almero (102357000)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349703\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/SHAW-ARP-TALKPUSH-2026_R1682909\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/SHAW-ARP-TALKPUSH-2026_R1682909\/apply\",\"job_requisition_id\":\"R1682909\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"ronald.ramas@concentrix.com\"},\"first_name\":\"Ronald Ramas (101418984)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682909\",\"wid\":\"d3d4802273da103b01b483c75d770000\",\"descriptor\":\"SHAW ARP TALKPUSH 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"645\",\"campaign_id\":\"21952\",\"campaign_title\":\"Advisor I, Customer Service R1554995\",\"campaign_type\":\"job_application\",\"job_title\":\"PWD Hiring - Baguio 2025\",\"street\":\"PHL Baguio City - TechnoHub B\",\"address\":\"PHL Baguio City - TechnoHub B\",\"city\":\"Baguio City\",\"state\":\"Benguet\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1554995\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.890+08:00\",\"created_at\":\"2025-12-19T02:31:38.632+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk1Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/PWD-Hiring---Baguio-2025_R1554995\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BLDGB-Y0\",\"wid\":\"b67da9176e3d1062f9e4190fec71c327\",\"descriptor\":\"PHL Baguio City - TechnoHub B\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"8187c86a58d4101b8df7479e3a490004\",\"address\":\"ehelziahjane.manantan@concentrix.com\"},\"last_name\":\"Manantan\",\"first_name\":\"Ehelziah Jane\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287822\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/PWD-Hiring---Baguio-2025_R1554995\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/PWD-Hiring---Baguio-2025_R1554995\/apply\",\"job_requisition_id\":\"R1554995\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1554995\",\"wid\":\"cb96a63e8e75100a79a0447dcfa60000\",\"descriptor\":\"R1554995 PWD Hiring - Baguio 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"8187c86a58d4101b8df7479e3a490004\",\"address\":\"ehelziahjane.manantan@concentrix.com\"},\"last_name\":\"Manantan\",\"first_name\":\"Ehelziah Jane\"},{\"email\":{\"wid\":\"76f1f182a7ac10126cd3ade0aaaf0001\",\"address\":\"hannah.bayquen@concentrix.com\"},\"last_name\":\"Bayquen\",\"first_name\":\"Hannah\"},{\"email\":{\"wid\":\"0fb14d6ee3fe101427da2ff747f70001\",\"address\":\"nathaniel.cabreros@concentrix.com\"},\"last_name\":\"Cabreros\",\"first_name\":\"Nathaniel\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"646\",\"campaign_id\":\"21951\",\"campaign_title\":\"Advisor I, Customer Service R1575601\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect TIKTOK - Mactan 2025\",\"street\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\",\"address\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\",\"city\":\"Lapu-Lapu City (Opon)\",\"state\":\"Cebu\",\"postal_code\":\"6015\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p><b>\u00a0#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1575601\",\"location\":\"Lapu-Lapu City (Opon), Cebu\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.866+08:00\",\"created_at\":\"2025-12-19T02:31:38.367+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu---The-Mactan-Newtown---2nd-Flr\/Talent-Connect-TIKTOK---Mactan-2025_R1575601\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Lapu-Lapu City (Opon)\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6015\",\"primary_location\":{\"id\":\"PH-CEB-MACTA-01\",\"wid\":\"740544c0a47f01396ee3738e1f11a562\",\"descriptor\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b4001fc2e016bf8021ad903\",\"address\":\"angeliquerose.mangubat@concentrix.com\"},\"last_name\":\"Mangubat\",\"first_name\":\"Angelique Rose\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Part time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-299367\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu---The-Mactan-Newtown---2nd-Flr\/Talent-Connect-TIKTOK---Mactan-2025_R1575601\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu---The-Mactan-Newtown---2nd-Flr\/Talent-Connect-TIKTOK---Mactan-2025_R1575601\/apply\",\"job_requisition_id\":\"R1575601\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"fddc845f4d941021b236f1ab3c040002\",\"address\":\"domz.ocale@concentrix.com\"},\"last_name\":\"Ocale\",\"first_name\":\"Domz\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1575601\",\"wid\":\"cb388e5691c71018a838a924125d0001\",\"descriptor\":\"R1575601 Talent Connect TIKTOK - Mactan 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b4001fc2e016bf8021ad903\",\"address\":\"angeliquerose.mangubat@concentrix.com\"},\"last_name\":\"Mangubat\",\"first_name\":\"Angelique Rose\"},{\"email\":{\"wid\":\"4047322fd58101920db1795f0d1aac2c\",\"address\":\"blanch.villordon@concentrix.com\"},\"last_name\":\"Villordon\",\"first_name\":\"Blanch\"},{\"email\":{\"wid\":\"3aef857c76e0015cbd1f6f1d0f1a6467\",\"address\":\"nicoletracy.ymas@concentrix.com\"},\"last_name\":\"Ymas\",\"first_name\":\"Nicole\"},{\"email\":{\"wid\":\"01b4a71a8ff00112eeb9fc9676210005\",\"address\":\"reymart.delatorre@concentrix.com\"},\"last_name\":\"De la torre\",\"first_name\":\"Reymart\"},{\"email\":{\"wid\":\"dd6d1be38b5f10123ae3623073950005\",\"address\":\"jesusa.lobitana@concentrix.com\"},\"last_name\":\"Lobita\u00f1a\",\"first_name\":\"Su\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"647\",\"campaign_id\":\"21945\",\"campaign_title\":\"Advisor I, Customer Service R1575545\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect  TIKTOK - Cebu - J Centre 2025\",\"street\":\"PHL Cebu City - J Center\",\"address\":\"PHL Cebu City - J Center\",\"city\":\"Mandaue City\",\"state\":\"Cebu\",\"postal_code\":\"6014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p><\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p><\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1575545\",\"location\":\"Mandaue City, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.838+08:00\",\"created_at\":\"2025-12-19T02:31:36.543+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk0NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Talent-Connect--TIKTOK---Cebu---J-Centre-2025_R1575545\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mandaue City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6014\",\"primary_location\":{\"id\":\"PH-MAN-FORTU-Y0\",\"wid\":\"b67da9176e3d1062f9dc58056128bb96\",\"descriptor\":\"PHL Cebu City - J Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b4001fc2e016bf8021ad903\",\"address\":\"angeliquerose.mangubat@concentrix.com\"},\"last_name\":\"Mangubat\",\"first_name\":\"Angelique Rose\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Finance and Accounting Operations\",\"wid\":\"0227dc387a09014d71e524f0f465033c\",\"descriptor\":\"Finance and Accounting Operations\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-299281\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Talent-Connect--TIKTOK---Cebu---J-Centre-2025_R1575545\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Talent-Connect--TIKTOK---Cebu---J-Centre-2025_R1575545\/apply\",\"job_requisition_id\":\"R1575545\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"fddc845f4d941021b236f1ab3c040002\",\"address\":\"domz.ocale@concentrix.com\"},\"last_name\":\"Ocale\",\"first_name\":\"Domz\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1575545\",\"wid\":\"c82f485d8dfd101d352736c601200001\",\"descriptor\":\"R1575545 Talent Connect  TIKTOK - Cebu - J Centre 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b4001fc2e016bf8021ad903\",\"address\":\"angeliquerose.mangubat@concentrix.com\"},\"last_name\":\"Mangubat\",\"first_name\":\"Angelique Rose\"},{\"email\":{\"wid\":\"4047322fd58101920db1795f0d1aac2c\",\"address\":\"blanch.villordon@concentrix.com\"},\"last_name\":\"Villordon\",\"first_name\":\"Blanch\"},{\"email\":{\"wid\":\"3739cfa3beed019850cbdf12620ec353\",\"address\":\"katrina.delavictoria@concentrix.com\"},\"last_name\":\"Dela Victoria\",\"first_name\":\"Katrina\"},{\"email\":{\"wid\":\"b873c6d780d601e5c0f56ccfaa3da177\",\"address\":\"khaye.perales@concentrix.com\"},\"last_name\":\"Perales\",\"first_name\":\"Khaye\"},{\"email\":{\"wid\":\"3aef857c76e0015cbd1f6f1d0f1a6467\",\"address\":\"nicoletracy.ymas@concentrix.com\"},\"last_name\":\"Ymas\",\"first_name\":\"Nicole\"},{\"email\":{\"wid\":\"01b4a71a8ff00112eeb9fc9676210005\",\"address\":\"reymart.delatorre@concentrix.com\"},\"last_name\":\"De la torre\",\"first_name\":\"Reymart\"},{\"email\":{\"wid\":\"dd6d1be38b5f10123ae3623073950005\",\"address\":\"jesusa.lobitana@concentrix.com\"},\"last_name\":\"Lobita\u00f1a\",\"first_name\":\"Su\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"648\",\"campaign_id\":\"21938\",\"campaign_title\":\"Advisor I, Customer Service R1554943\",\"campaign_type\":\"job_application\",\"job_title\":\"ACE Luzon - Community and Campus Recruiting - BEN - Baguio - 2025\",\"street\":\"PHL Baguio City - TechnoHub B\",\"address\":\"PHL Baguio City - TechnoHub B\",\"city\":\"Baguio City\",\"state\":\"Benguet\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1554943\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.806+08:00\",\"created_at\":\"2025-12-19T02:31:35.705+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkzOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/ACE-Luzon---Community-and-Campus-Recruiting---BEN---Baguio---2025_R1554943\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BLDGB-Y0\",\"wid\":\"b67da9176e3d1062f9e4190fec71c327\",\"descriptor\":\"PHL Baguio City - TechnoHub B\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"0ace91a16816016b221c2aea0d1a844f\",\"address\":\"christel.magpayo@concentrix.com\"},\"last_name\":\"Magpayo\",\"first_name\":\"Christel\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287742\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/ACE-Luzon---Community-and-Campus-Recruiting---BEN---Baguio---2025_R1554943\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/ACE-Luzon---Community-and-Campus-Recruiting---BEN---Baguio---2025_R1554943\/apply\",\"job_requisition_id\":\"R1554943\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1554943\",\"wid\":\"bf8fb8cb1a6b100a7501d5e442e90000\",\"descriptor\":\"R1554943 ACE Luzon - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1682855\",\"location\":\"CEBU, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:58:21.096+08:00\",\"created_at\":\"2025-12-19T02:31:35.671+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkzNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/CEBU-JCENTER-ARP-TALKPUSH-2026_R1682855\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaue City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6014\",\"primary_location\":{\"id\":\"PH-MAN-FORTU-Y0\",\"wid\":\"b67da9176e3d1062f9dc58056128bb96\",\"descriptor\":\"PHL Cebu City - J Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mariedanielle.delacruz@concentrix.com\"},\"first_name\":\"Dela Cruz, Marie Danielle\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100790659\",\"wid\":\"60219339f7a01064a5ad0cb5a5742cde\",\"descriptor\":\"Angelique Rose Mangubat (100790659)\"},{\"id\":\"101244807\",\"wid\":\"84ef38693cf301977ae513eb7529b605\",\"descriptor\":\"Khaye Perales (101244807)\"},{\"id\":\"101262858\",\"wid\":\"e5c792084c3d01126e7ddbfc0e13ff70\",\"descriptor\":\"Nicole Ymas (101262858)\"},{\"id\":\"102032616\",\"wid\":\"a6c6b7ef2b420110ec4eb8d989da0000\",\"descriptor\":\"Marie Danielle Dela Cruz (102032616)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351062\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/CEBU-JCENTER-ARP-TALKPUSH-2026_R1682855\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/CEBU-JCENTER-ARP-TALKPUSH-2026_R1682855\/apply\",\"job_requisition_id\":\"R1682855\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"charleshomer.labor@concentrix.com\"},\"first_name\":\"Charles Homer Labor (131085)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682855\",\"wid\":\"bec5b2cc6590103aff7d529887820000\",\"descriptor\":\"CEBU JCENTER ARP TALKPUSH 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"650\",\"campaign_id\":\"21934\",\"campaign_title\":\"Advisor I, Customer Service R1568649\",\"campaign_type\":\"job_application\",\"job_title\":\"Bacolod Events 2025\",\"street\":\"PHL Bacolod City - One Sanparq\",\"address\":\"PHL Bacolod City - One Sanparq\",\"city\":\"Bacolod City\",\"state\":\"Negros Occidental\",\"postal_code\":\"6100\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><span>#LI-DNI<\/span><span> <\/span><\/p>\",\"ats_external_id\":\"R1568649\",\"location\":\"Bacolod City, Negros Occidental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.754+08:00\",\"created_at\":\"2025-12-19T02:31:34.424+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkzNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City---One-Sanparq\/Bacolod-Events-2025_R1568649\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bacolod City\",\"state\":\"Negros Occidental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6100\",\"primary_location\":{\"id\":\"PH-BAC-LACSO-Y0\",\"wid\":\"b67da9176e3d1062f9e3b15fa92bc285\",\"descriptor\":\"PHL Bacolod City - One Sanparq\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"d09f4a51c1a401c54cd36cb34405f142\",\"address\":\"markjoseph.italia@concentrix.com\"},\"last_name\":\"Italia\",\"first_name\":\"Mark Joseph\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-307708\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City---One-Sanparq\/Bacolod-Events-2025_R1568649\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City---One-Sanparq\/Bacolod-Events-2025_R1568649\/apply\",\"job_requisition_id\":\"R1568649\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"db0bffd68c230190a7d8946f0e1adb58\",\"address\":\"monicapaula.parroco@concentrix.com\"},\"last_name\":\"Parroco\",\"first_name\":\"Monica Paula\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1568649\",\"wid\":\"be118aacc6c91013ad448c6409c80000\",\"descriptor\":\"R1568649 Bacolod Events 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"d09f4a51c1a401c54cd36cb34405f142\",\"address\":\"markjoseph.italia@concentrix.com\"},\"last_name\":\"Italia\",\"first_name\":\"Mark Joseph\"},{\"email\":{\"wid\":\"cd562904c8ba01e87df5062ae22cefe3\",\"address\":\"ramoncarlos.lacson@concentrix.com\"},\"last_name\":\"Lacson\",\"first_name\":\"Ramon Carlos\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"651\",\"campaign_id\":\"21932\",\"campaign_title\":\"Advisor I, Customer Service R1559102\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Mactan 2025\",\"street\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\",\"address\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\",\"city\":\"Lapu-Lapu City (Opon)\",\"state\":\"Cebu\",\"postal_code\":\"6015\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><div><div><div><div><div><div><div><b><span><span>#LI-DNI<\/span><\/span><\/b><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1559102\",\"location\":\"Lapu-Lapu City (Opon), Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.720+08:00\",\"created_at\":\"2025-12-19T02:31:33.893+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkzMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/BP-Mactan-2025_R1559102-29\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Lapu-Lapu City (Opon)\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6015\",\"primary_location\":{\"id\":\"PH-CEB-MACTA-01\",\"wid\":\"740544c0a47f01396ee3738e1f11a562\",\"descriptor\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"70bd23f0b1e001a5b1221c2c1711c2d3\",\"address\":\"allyssonmae.licayan@concentrix.com\"},\"last_name\":\"Licayan\",\"first_name\":\"Allysson Mae\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338314\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/BP-Mactan-2025_R1559102-29\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/BP-Mactan-2025_R1559102-29\/apply\",\"job_requisition_id\":\"R1559102\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1559102\",\"wid\":\"b66de4e88a41100e2970320060870001\",\"descriptor\":\"R1559102 BP Mactan 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"70bd23f0b1e001a5b1221c2c1711c2d3\",\"address\":\"allyssonmae.licayan@concentrix.com\"},\"last_name\":\"Licayan\",\"first_name\":\"Allysson Mae\"},{\"email\":{\"wid\":\"4047322fd58101920db1795f0d1aac2c\",\"address\":\"blanch.villordon@concentrix.com\"},\"last_name\":\"Villordon\",\"first_name\":\"Blanch\"},{\"email\":{\"wid\":\"cedaf55a382b0179fe6dceb9ab0bf6b7\",\"address\":\"cristineabigail.capon@concentrix.com\"},\"last_name\":\"Capon\",\"first_name\":\"Cristine Abigail\"},{\"email\":{\"wid\":\"4047322fd58101e053b584a3041a7413\",\"address\":\"lyndon.ramos@concentrix.com\"},\"last_name\":\"Ramos\",\"first_name\":\"Doi\"},{\"email\":{\"wid\":\"fddc845f4d941021b236f1ab3c040002\",\"address\":\"domz.ocale@concentrix.com\"},\"last_name\":\"Ocale\",\"first_name\":\"Domz\"},{\"email\":{\"wid\":\"8af1502b95301012b87ddcd123c60001\",\"address\":\"ericcarl.abellana1@concentrix.com\"},\"last_name\":\"Abellana\",\"first_name\":\"Eric Carl\"},{\"email\":{\"wid\":\"db0bffd68c2301591511e22b121ab7bc\",\"address\":\"jacqueline.pilapil@concentrix.com\"},\"last_name\":\"Pilapil\",\"first_name\":\"Jacqueline\"},{\"email\":{\"wid\":\"f6358e3b3d6d01ab6262b3ad20196194\",\"address\":\"jea.tanajura@concentrix.com\"},\"last_name\":\"Ta\u00f1ajura\",\"first_name\":\"Jea\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"f20a77b5807910177abbdfabb76d0003\",\"address\":\"milanie.cagatulia@concentrix.com\"},\"last_name\":\"Cagatulia\",\"first_name\":\"Mil\"},{\"email\":{\"wid\":\"19edd5e26516010857c3f1ef3a340003\",\"address\":\"ralphangelo.cabatu@concentrix.com\"},\"last_name\":\"Cabatu\",\"first_name\":\"Ralph Angelo\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"652\",\"campaign_id\":\"21931\",\"campaign_title\":\"Advisor I, Customer Service R1559115\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Spark 2025\",\"street\":\"PHL Quezon City - Spark Place 3rd Flr\",\"address\":\"PHL Quezon City - Spark Place 3rd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1107\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559115\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.687+08:00\",\"created_at\":\"2025-12-19T02:31:33.462+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkzMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/BP-Spark-2025_R1559115-30\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1107\",\"primary_location\":{\"id\":\"PH-CUB-SPARK-01\",\"wid\":\"740544c0a47f01a6aabc758e1f11af62\",\"descriptor\":\"PHL Quezon City - Spark Place 3rd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"9a0cfa9df8e5101fba2b364c96fc0001\",\"address\":\"ceciliofrancisco.forondajr@concentrix.com\"},\"last_name\":\"Foronda Jr\",\"first_name\":\"Cecilio Francisco\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338408\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/BP-Spark-2025_R1559115-30\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/BP-Spark-2025_R1559115-30\/apply\",\"job_requisition_id\":\"R1559115\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1559115\",\"wid\":\"b66de4e88a41100e2a65fa33b9100001\",\"descriptor\":\"R1559115 BP Spark 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"9a0cfa9df8e5101fba2b364c96fc0001\",\"address\":\"ceciliofrancisco.forondajr@concentrix.com\"},\"last_name\":\"Foronda Jr\",\"first_name\":\"Cecilio Francisco\"},{\"email\":{\"wid\":\"cedaf55a382b0179fe6dceb9ab0bf6b7\",\"address\":\"cristineabigail.capon@concentrix.com\"},\"last_name\":\"Capon\",\"first_name\":\"Cristine Abigail\"},{\"email\":{\"wid\":\"9f196ba80a87016058e086ca03196e06\",\"address\":\"daichelleanne.duba@concentrix.com\"},\"last_name\":\"Duba\",\"first_name\":\"Daichelle Anne\"},{\"email\":{\"wid\":\"91dd5a853727101932aab93516c80001\",\"address\":\"joserafael.parreno@concentrix.com\"},\"last_name\":\"Parre\u00f1o\",\"first_name\":\"Jose Rafael\"},{\"email\":{\"wid\":\"2da7449e0dba1013242dd8cb42740003\",\"address\":\"justincarlo.masaganda@concentrix.com\"},\"last_name\":\"Masaganda\",\"first_name\":\"Justin-Carlo\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"06c6dc9caa901015063743ccd74e0002\",\"address\":\"laurencelynx.zapanta@concentrix.com\"},\"last_name\":\"Zapanta\",\"first_name\":\"Laurence Lynx\"},{\"email\":{\"wid\":\"19edd5e26516010857c3f1ef3a340003\",\"address\":\"ralphangelo.cabatu@concentrix.com\"},\"last_name\":\"Cabatu\",\"first_name\":\"Ralph Angelo\"},{\"email\":{\"wid\":\"ace70ea604311012ac9d184876b40005\",\"address\":\"rayvincent.morallos@concentrix.com\"},\"last_name\":\"Morallos\",\"first_name\":\"Ray Vincent\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"653\",\"campaign_id\":\"21924\",\"campaign_title\":\"Advisor I, Customer Service R1666285\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - San Lazaro XTRA 2026\",\"street\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"address\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666285\",\"location\":\"Santa Cruz, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.663+08:00\",\"created_at\":\"2025-12-19T02:31:31.858+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkyNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Customer-Service-Advisor---San-Lazaro-XTRA-2026_R1666285\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1014\",\"primary_location\":{\"id\":\"PH-STA-YUSEC-Y0\",\"wid\":\"b67da9176e3d1062f9e3b8c39adec293\",\"descriptor\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mikaellajayne.bagay@concentrix.com\"},\"first_name\":\"Bagay, Mikaella Jayne\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102076261\",\"wid\":\"289ae086dbfe100400f4aff30ad30000\",\"descriptor\":\"Julius Cantillon (102076261)\"},{\"id\":\"103523876\",\"wid\":\"597f6e148014101849f7e8bb9e340000\",\"descriptor\":\"Mikaella Jayne Bagay (103523876)\"},{\"id\":\"101343641\",\"wid\":\"191daf8bf89e01bdf20690d55b074eef\",\"descriptor\":\"Ceyna Marie Tiozon-Santos (101343641)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"101882541\",\"wid\":\"99fb7752f7c8019b50f121e9db0d563b\",\"descriptor\":\"Jhovinalyn Viscaino (101882541)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349797\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Customer-Service-Advisor---San-Lazaro-XTRA-2026_R1666285\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Customer-Service-Advisor---San-Lazaro-XTRA-2026_R1666285\/apply\",\"job_requisition_id\":\"R1666285\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666285\",\"wid\":\"aecb771cc257102a61f526068d690000\",\"descriptor\":\"Customer Service Advisor - San Lazaro XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"654\",\"campaign_id\":\"21923\",\"campaign_title\":\"Advisor I, Customer Service R1666265\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Baguio XTRA 2026\",\"street\":\"PHL Baguio City\",\"address\":\"PHL Baguio City\",\"city\":\"Cagayan de Oro\",\"state\":\"Benguet\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666265\",\"location\":\"Cagayan de Oro, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:58:21.148+08:00\",\"created_at\":\"2025-12-19T02:31:31.686+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkyMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-XTRA-2026_R1666265\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BAGUI-Y0\",\"wid\":\"b67da9176e3d1062f9e3c7a99041c2af\",\"descriptor\":\"PHL Baguio City - TechnoHub A\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"manuel.antonio1@concentrix.com\"},\"first_name\":\"Antonio, Manuel Jr\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102992826\",\"wid\":\"6718e4453eb4102352850f5eaf8f0000\",\"descriptor\":\"Francine Anne Aris (102992826)\"},{\"id\":\"102164385\",\"wid\":\"0e0ea733c2ac100bc55f4566d5790000\",\"descriptor\":\"Dean De Guzman (102164385)\"},{\"id\":\"103368547\",\"wid\":\"7fe89a0f967f1021409b119883550000\",\"descriptor\":\"Renz Millan (103368547)\"},{\"id\":\"102867690\",\"wid\":\"867cdbe61a32100ec83199ea9dbf0000\",\"descriptor\":\"Elle Antonio (102867690)\"},{\"id\":\"102123525\",\"wid\":\"b921bc1baa7010163b477be4674f0000\",\"descriptor\":\"Dan Brian Arenas (102123525)\"},{\"id\":\"103004665\",\"wid\":\"a66bde81f3971012340725300dbf0000\",\"descriptor\":\"Hannah Bayquen (103004665)\"},{\"id\":\"102994953\",\"wid\":\"6718e4453eb41023a24f2df3045d0000\",\"descriptor\":\"Ann Lorrane Lacquen (102994953)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"102302560\",\"wid\":\"20db337f11d11006392ada1061fd0000\",\"descriptor\":\"Zhen Timbreza (102302560)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349818\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-XTRA-2026_R1666265\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-XTRA-2026_R1666265\/apply\",\"job_requisition_id\":\"R1666265\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666265\",\"wid\":\"aecb771cc257102a5fee2df1be540000\",\"descriptor\":\"Customer Service Advisor - Baguio XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"655\",\"campaign_id\":\"21920\",\"campaign_title\":\"Advisor I, Customer Service R1666278\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Eton XTRA 2026\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666278\",\"location\":\"Pasig City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:58:21.919+08:00\",\"created_at\":\"2025-12-19T02:31:31.077+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkyMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Eton-XTRA-2026_R1666278\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1100\",\"primary_location\":{\"id\":\"PH-QUE-ETONC-Y0\",\"wid\":\"b67da9176e3d1062f9e41210367fc31d\",\"descriptor\":\"PHL Quezon City - Eton\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.arlegui@concentrix.com\"},\"first_name\":\"Arlegui, Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103523876\",\"wid\":\"597f6e148014101849f7e8bb9e340000\",\"descriptor\":\"Mikaella Jayne Bagay (103523876)\"},{\"id\":\"101988568\",\"wid\":\"e37be9c146f901218d7774e7796e0000\",\"descriptor\":\"Joy Sioco (101988568)\"},{\"id\":\"101832754\",\"wid\":\"9e0066dd1ceb013f25578cc2c21b95d1\",\"descriptor\":\"Kelsie Turgo (101832754)\"},{\"id\":\"102136921\",\"wid\":\"2d41b9e51cee101b4518457c89660000\",\"descriptor\":\"Nicole Arlegui (102136921)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349829\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Eton-XTRA-2026_R1666278\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Eton-XTRA-2026_R1666278\/apply\",\"job_requisition_id\":\"R1666278\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666278\",\"wid\":\"aecb771cc257102a6180446ef2710000\",\"descriptor\":\"Customer Service Advisor - Eton XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"656\",\"campaign_id\":\"21919\",\"campaign_title\":\"Advisor I, Customer Service R1683444\",\"campaign_type\":\"job_application\",\"job_title\":\"San Lazaro\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"address\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683444\",\"location\":\"Santa Cruz, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-16T12:03:40.864+08:00\",\"created_at\":\"2025-12-19T02:31:30.971+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkxOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/San-Lazaro-Customer-Care-Specialist-iRecruit-Engage-2026_R1683444\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1014\",\"primary_location\":{\"id\":\"PH-STA-YUSEC-Y0\",\"wid\":\"b67da9176e3d1062f9e3b8c39adec293\",\"descriptor\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101950110\",\"wid\":\"0143c866a118010fbaadac1d65f20000\",\"descriptor\":\"Eminette Kyle Reminajes - 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Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349743\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/San-Lazaro-Customer-Care-Specialist-iRecruit-Engage-2026_R1683444\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/San-Lazaro-Customer-Care-Specialist-iRecruit-Engage-2026_R1683444\/apply\",\"job_requisition_id\":\"R1683444\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667982\",\"location\":\"Iloilo City, Iloilo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.534+08:00\",\"created_at\":\"2025-12-19T02:31:30.248+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkxNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Ilo-Ilo-iRecruit-Engage-2025_R1667982\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"5000\",\"primary_location\":{\"id\":\"PH-ILO-MEGAW-01\",\"wid\":\"c46b7926c1150139add0aa33660e9e55\",\"descriptor\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340822\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Ilo-Ilo-iRecruit-Engage-2025_R1667982\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Ilo-Ilo-iRecruit-Engage-2025_R1667982\/apply\",\"job_requisition_id\":\"R1667982\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667982\",\"wid\":\"acd33e5c439e102c44b5a96815710000\",\"descriptor\":\"R1667982 Ilo-Ilo iRecruit Engage 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"234614b464d81014c7547980f7620002\",\"address\":\"alliyahaubrey.yee1@concentrix.com\"},\"last_name\":\"Yee\",\"first_name\":\"Alliyah Aubrey\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"399750925a130112b2f5dde44c0ac0c3\",\"address\":\"eunice.abueg@concentrix.com\"},\"last_name\":\"Abueg\",\"first_name\":\"Eunice\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"ffda3e9ba387011de87088fcba0a7c7d\",\"address\":\"johnchristopher.dayapan@concentrix.com\"},\"last_name\":\"Dayapan\",\"first_name\":\"Jace\"},{\"email\":{\"wid\":\"db0bffd68c2301591511e22b121ab7bc\",\"address\":\"jacqueline.pilapil@concentrix.com\"},\"last_name\":\"Pilapil\",\"first_name\":\"Jacqueline\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"f6358e3b3d6d018adbd97a3afd18c4d0\",\"address\":\"john.anonuevo@concentrix.com\"},\"last_name\":\"Anonuevo\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"3739cfa3beed019850cbdf12620ec353\",\"address\":\"katrina.delavictoria@concentrix.com\"},\"last_name\":\"Dela Victoria\",\"first_name\":\"Katrina\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"f0c13ca68bd8100d1a4790ffa89c0002\",\"address\":\"millenjan.gavaran@concentrix.com\"},\"last_name\":\"Gavaran\",\"first_name\":\"Millen Jan\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"cd562904c8ba01e87df5062ae22cefe3\",\"address\":\"ramoncarlos.lacson@concentrix.com\"},\"last_name\":\"Lacson\",\"first_name\":\"Ramon Carlos\"},{\"email\":{\"wid\":\"01b4a71a8ff00112eeb9fc9676210005\",\"address\":\"reymart.delatorre@concentrix.com\"},\"last_name\":\"De la torre\",\"first_name\":\"Reymart\"},{\"email\":{\"wid\":\"2e422f992cef101b72188e5705e00001\",\"address\":\"seanmae.salapantan@concentrix.com\"},\"last_name\":\"Salapantan\",\"first_name\":\"Sean Mae\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1667862\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.506+08:00\",\"created_at\":\"2025-12-19T02:31:29.312+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkxMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Talent-Connect---CDO-2026_R1667862\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - Trade St\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"almerajean.aballe@concentrix.com\"},\"first_name\":\"Aballe, Almera Jean\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102056910\",\"wid\":\"3d9c3605f864101b9a2957c3eb2e0000\",\"descriptor\":\"Alexia Kaye Racho (102056910)\"},{\"id\":\"101765759\",\"wid\":\"501b9f0c5da0016ad26b72c3051f477e\",\"descriptor\":\"Therisa May Bagona (101765759)\"},{\"id\":\"102994998\",\"wid\":\"600e524ccee31017f19edb6b29860000\",\"descriptor\":\"Angel Marie Serrano (102994998)\"},{\"id\":\"1094207\",\"wid\":\"3c70ae954cfe01b050e6a424c91cc4b6\",\"descriptor\":\"Kennah Bea Alarcon (1094207)\"},{\"id\":\"102990503\",\"wid\":\"43a9c98d0211100edc67b907a69a0000\",\"descriptor\":\"Nedshla Acebes (102990503)\"},{\"id\":\"100708579\",\"wid\":\"60219339f7a01064a59ffe124a06eda7\",\"descriptor\":\"Ronna Baltazar (100708579)\"},{\"id\":\"102127379\",\"wid\":\"54a372c4e32a1017794bcae884f30000\",\"descriptor\":\"Harold John Cuevas (102127379)\"},{\"id\":\"102254497\",\"wid\":\"029c37c0901c103935aca3061eb60000\",\"descriptor\":\"Almera Jean Aballe (102254497)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349728\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Talent-Connect---CDO-2026_R1667862\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Talent-Connect---CDO-2026_R1667862\/apply\",\"job_requisition_id\":\"R1667862\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"kennahbea.cambari@concentrix.com\"},\"first_name\":\"Kennah Bea Alarcon (1094207)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1667862\",\"wid\":\"acd33e5c439e102c2e9d242a5b740000\",\"descriptor\":\"Talent Connect - CDO 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"659\",\"campaign_id\":\"21911\",\"campaign_title\":\"Advisor II, Customer Service R1667873\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - MOA 2026\",\"street\":\"PHL Pasay City\",\"address\":\"PHL Pasay City\",\"city\":\"Davao\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate II position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with six plus months of customer service experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.\u00a0 They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667873\",\"location\":\"Davao, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:58:21.705+08:00\",\"created_at\":\"2025-12-19T02:31:28.919+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkxMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Talent-Connect---MOA-2026_R1667873\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Pasay City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1300\",\"primary_location\":{\"id\":\"PH-PAS-BAYSH-Y0\",\"wid\":\"b67da9176e3d1062f9e44c62002cc37e\",\"descriptor\":\"PHL Pasay City - MOA\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101050081\",\"wid\":\"53bf80cbf79c103379691234fa3d78e1\",\"descriptor\":\"Ray Vincent Morallos (101050081)\"},{\"id\":\"103198795\",\"wid\":\"3d5c65b6b1d5102cd9cf689a6e200000\",\"descriptor\":\"Juliana Raquel Piojo (103198795)\"},{\"id\":\"102127375\",\"wid\":\"2a5fb6052b681017789227ee61f20000\",\"descriptor\":\"Jilliane Sofia Castor (102127375)\"},{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"102137809\",\"wid\":\"cc00bfeeecfa101b6e734475e3260000\",\"descriptor\":\"Shane Sisante (102137809)\"},{\"id\":\"102983342\",\"wid\":\"c29350da72a7100de06d5c56728d0000\",\"descriptor\":\"Aizie Joshua Lim (102983342)\"},{\"id\":\"101976015\",\"wid\":\"5ef22debf62a011ba3571e5c49f40000\",\"descriptor\":\"Haydee dela Cruz (101976015)\"},{\"id\":\"101954581\",\"wid\":\"a0db739d3b360111daca488bbc760000\",\"descriptor\":\"Hazel Joy Jambaro (101954581)\"},{\"id\":\"101887507\",\"wid\":\"846959bbe7140157af7d385bcd0fa317\",\"descriptor\":\"Jeremy Garcia (101887507)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"102351579\",\"wid\":\"a4d1cfc6b457101b57ac7c7c795a0000\",\"descriptor\":\"Angel Aquino (102351579)\"},{\"id\":\"102111435\",\"wid\":\"1877460eea961011e468d2ba16400000\",\"descriptor\":\"Fiona Clarisse Brillantes (102111435)\"},{\"id\":\"102086287\",\"wid\":\"b02da584014810084f45df3764780000\",\"descriptor\":\"Chelcy Navarro (102086287)\"},{\"id\":\"103038461\",\"wid\":\"4820d1c25af01018a3e1c11867f10000\",\"descriptor\":\"Rein Valeriano (103038461)\"},{\"id\":\"100645281\",\"wid\":\"60219339f7a01064a59410810196b7d0\",\"descriptor\":\"Myrna Garcia (100645281)\"},{\"id\":\"115763\",\"wid\":\"9f196ba80a87013f5f68ff6d0819a531\",\"descriptor\":\"Maila Evangelista (115763)\"},{\"id\":\"102892659\",\"wid\":\"4918501e2543102254144050eac80000\",\"descriptor\":\"Candice Santero (102892659)\"},{\"id\":\"101825827\",\"wid\":\"0a214dca1b450163bd6f2e9e16173cbf\",\"descriptor\":\"Mikaela Pardalis (101825827)\"},{\"id\":\"101985114\",\"wid\":\"58ad97fb38e6011fed3a98f974690000\",\"descriptor\":\"Den Margarett Mangulabnan (101985114)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350666\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Talent-Connect---MOA-2026_R1667873\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Talent-Connect---MOA-2026_R1667873\/apply\",\"job_requisition_id\":\"R1667873\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jeff.visico@concentrix.com\"},\"first_name\":\"Jeff Visico (100252719)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667873\",\"wid\":\"acd33e5c439e102c2f9a7d14ed860000\",\"descriptor\":\"Talent Connect - MOA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"660\",\"campaign_id\":\"21910\",\"campaign_title\":\"Advisor I, Customer Service R1667957\",\"campaign_type\":\"job_application\",\"job_title\":\"ANE iRecruit Engage 2025\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667957\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.459+08:00\",\"created_at\":\"2025-12-19T02:31:28.761+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkxMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/ANE-iRecruit-Engage-2025_R1667957\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - Ayala North Exchange\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340763\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/ANE-iRecruit-Engage-2025_R1667957\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/ANE-iRecruit-Engage-2025_R1667957\/apply\",\"job_requisition_id\":\"R1667957\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667957\",\"wid\":\"9e0ce9724b6b102c4286c3ceeb910000\",\"descriptor\":\"R1667957 ANE iRecruit Engage 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"b7c480dff7af1010fdd05b55f6e40003\",\"address\":\"alyssamae.dadal@concentrix.com\"},\"last_name\":\"Dadal\",\"first_name\":\"Alyssa Mae\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"ffda3e9ba387011de87088fcba0a7c7d\",\"address\":\"johnchristopher.dayapan@concentrix.com\"},\"last_name\":\"Dayapan\",\"first_name\":\"Jace\"},{\"email\":{\"wid\":\"e69227feb69701100a8fd1c6a0d30003\",\"address\":\"jasminenicole.abing@concentrix.com\"},\"last_name\":\"Abing\",\"first_name\":\"Jasmine Nicole\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"f6358e3b3d6d018adbd97a3afd18c4d0\",\"address\":\"john.anonuevo@concentrix.com\"},\"last_name\":\"Anonuevo\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"5bc7a0861fb901190708dea502680003\",\"address\":\"lealand.vasquez@concentrix.com\"},\"last_name\":\"Vasquez\",\"first_name\":\"Lealand\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"f0e21f714a55011b91a94710dc690005\",\"address\":\"oj.sandoval@concentrix.com\"},\"last_name\":\"Sandoval\",\"first_name\":\"OJ\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"},{\"email\":{\"wid\":\"2cdf9a123af5100c71dafde735db0000\",\"address\":\"tzarissealmira.estilo@concentrix.com\"},\"last_name\":\"Estilo\",\"first_name\":\"Tzarisse Almira\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"663\",\"campaign_id\":\"21907\",\"campaign_title\":\"Advisor I, Customer Service R1683260\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Shaw 2026\",\"street\":\"PHL Mandaluyong City - Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683260\",\"location\":\"Mandaluyong, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.386+08:00\",\"created_at\":\"2025-12-19T02:31:28.649+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkwNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/BP-Shaw-2026_R1683260\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - Shaw 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kateann.almero@concentrix.com\"},\"first_name\":\"Almero, Kate Ann\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"102357000\",\"wid\":\"6cb4db9d9751101dd2871940ac510000\",\"descriptor\":\"Kate Ann Almero (102357000)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349713\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/BP-Shaw-2026_R1683260\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/BP-Shaw-2026_R1683260\/apply\",\"job_requisition_id\":\"R1683260\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"renatochuck.mateo@concentrix.com\"},\"first_name\":\"Chuck Mateo (102244890)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683260\",\"wid\":\"a4e7d20ee6a3103b349a27c9cff20001\",\"descriptor\":\"BP Shaw 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"662\",\"campaign_id\":\"21908\",\"campaign_title\":\"Advisor I, Customer Service R1667171\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Eton 2026\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682190\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-13T14:06:04.191+08:00\",\"created_at\":\"2025-12-19T02:31:28.563+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkwNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Glorietta\/Customer-Service-Advisor---One-Makati-2026_R1682190\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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(Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The position is the initial contact for consumer conversations feedback, issue resolution, records case information and data across multiple channels. This involves troubleshooting, researching solutions, and providing resolutions to Level 1 consumer problems. The Agent ensures proper consumer handling and escalation procedures while performing assigned functions according to process and standardized policies and procedures. The Agent is accountable for customer satisfaction by achieving certain prescribed, measurable performance goals on a daily basis. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683382\",\"location\":\"Angeles City, Pampanga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-05T00:06:44.908+08:00\",\"created_at\":\"2025-12-19T02:31:26.664+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg5OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Clark-Customer-Care-Specialist-iRecruit-Engage-2026_R1683382\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Angeles City\",\"state\":\"Pampanga\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2009\",\"primary_location\":{\"id\":\"PH-PAM-GARCI-Y0\",\"wid\":\"b67da9176e3d1062f9e45025091dc385\",\"descriptor\":\"PHL Clark\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"xzyr.acutan@concentrix.com\"},\"first_name\":\"Acutan, Xzyr\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101622736\",\"wid\":\"3dc99dfe0b4b018a6dc786f7e00d1d77\",\"descriptor\":\"Jastro Jeremy Ocampo (101622736)\"},{\"id\":\"102026540\",\"wid\":\"019d7625ef50010e424040a4de0f0000\",\"descriptor\":\"Jhey Aggihao (102026540)\"},{\"id\":\"102878376\",\"wid\":\"9cf770f5b560102d0944304e969b0000\",\"descriptor\":\"Nathaniel Cabreros (102878376)\"},{\"id\":\"102993545\",\"wid\":\"05f4e94c12f61010028b3b74e3210000\",\"descriptor\":\"Julia Cobelle Jimenez (102993545)\"},{\"id\":\"102867690\",\"wid\":\"867cdbe61a32100ec83199ea9dbf0000\",\"descriptor\":\"Elle Antonio (102867690)\"},{\"id\":\"102280656\",\"wid\":\"4b657d1e952e102aaa63f603e4020000\",\"descriptor\":\"Joann Dizon (102280656)\"},{\"id\":\"101940974\",\"wid\":\"9c30a4b5b058010b650bd3f9cd840000\",\"descriptor\":\"Jessica May Dorias (101940974)\"},{\"id\":\"101882541\",\"wid\":\"99fb7752f7c8019b50f121e9db0d563b\",\"descriptor\":\"Jhovinalyn Viscaino (101882541)\"},{\"id\":\"103378715\",\"wid\":\"0250096828e410240632c76cdf410000\",\"descriptor\":\"Xzyr Acutan (103378715)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349762\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Clark-Customer-Care-Specialist-iRecruit-Engage-2026_R1683382\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Clark-Customer-Care-Specialist-iRecruit-Engage-2026_R1683382\/apply\",\"job_requisition_id\":\"R1683382\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683382\",\"wid\":\"a4e7d20ee6a3103b4842f89d82780000\",\"descriptor\":\"Clark\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"668\",\"campaign_id\":\"21898\",\"campaign_title\":\"Advisor I, Customer Service R1682810\",\"campaign_type\":\"job_application\",\"job_title\":\"ALABANG ARP TALKPUSH 2026\",\"street\":\"PHL Muntinlupa City\",\"address\":\"PHL Muntinlupa City\",\"city\":\"Davao\",\"state\":null,\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1682810\",\"location\":\"Davao\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:58:21.635+08:00\",\"created_at\":\"2025-12-19T02:31:26.652+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg5OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/ALABANG-ARP-TALKPUSH-2026_R1682810\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"City of Muntinlupa\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1780\",\"primary_location\":{\"id\":\"PH-MUN-CYBER-Y3\",\"wid\":\"b67da9176e3d1062f9e39b65ec2cc25b\",\"descriptor\":\"PHL Muntinlupa - Alabang 4\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101947530\",\"wid\":\"fa646a670f5d010e1a1a6921b3210000\",\"descriptor\":\"Joma Busa (101947530)\"},{\"id\":\"101975076\",\"wid\":\"956ddb51dd32011b27a99d21c2420000\",\"descriptor\":\"Mavelle Zarina Branda (101975076)\"},{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"101514379\",\"wid\":\"91ee7b747daa0138b59656c81e2d5b8c\",\"descriptor\":\"Ma. Angelica Urgelles (101514379)\"},{\"id\":\"100880459\",\"wid\":\"60219339f7a01064a36e514b202f2f81\",\"descriptor\":\"Krizz Anne Bulan (100880459)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350641\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/ALABANG-ARP-TALKPUSH-2026_R1682810\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/ALABANG-ARP-TALKPUSH-2026_R1682810\/apply\",\"job_requisition_id\":\"R1682810\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"renatochuck.mateo@concentrix.com\"},\"first_name\":\"Chuck Mateo (102244890)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682810\",\"wid\":\"a4e7d20ee6a3103afb7ebfb791910000\",\"descriptor\":\"ALABANG ARP TALKPUSH 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"669\",\"campaign_id\":\"21897\",\"campaign_title\":\"Advisor I, Customer Service R1683384\",\"campaign_type\":\"job_application\",\"job_title\":\"Davao\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Davao\",\"address\":\"PHL Davao\",\"city\":\"Davao\",\"state\":\"Davao del Sur\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>\u2022 <span> <u><span>#WAH #WAHJobs also available <\/span><\/u><\/span><\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683384\",\"location\":\"Davao, Davao del Sur\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T04:48:54.669+08:00\",\"created_at\":\"2025-12-19T02:31:26.466+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg5Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Davao-Customer-Care-Specialist-iRecruit-Engage-2026_R1683384\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bajada Davao City\",\"state\":\"Davao del Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"8000\",\"primary_location\":{\"id\":\"PH-DAV-ABREE-Y0\",\"wid\":\"b67da9176e3d1062f9e3f39a885fc2f0\",\"descriptor\":\"PHL Davao City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103253827\",\"wid\":\"4e27ab733aa6103ac8244d7a1de50000\",\"descriptor\":\"Channon Anselmo Lopez (103253827)\"},{\"id\":\"101805369\",\"wid\":\"c23ea6cc7e8b01a8f645bb011806fea4\",\"descriptor\":\"Japeth Eno (101805369)\"},{\"id\":\"102938101\",\"wid\":\"f443fe6601d71004fe536824454f0000\",\"descriptor\":\"Clarence Jessica Marie Embrado (102938101)\"},{\"id\":\"102826767\",\"wid\":\"1f2f9adef522104e98db3dfafae40000\",\"descriptor\":\"Kathryn Caganda (102826767)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"101785499\",\"wid\":\"f78796fec87401031499190b3d06e1d9\",\"descriptor\":\"Wynritz Malabanan (101785499)\"},{\"id\":\"102095872\",\"wid\":\"2dcedc5928da100c05541de93a0d0000\",\"descriptor\":\"Chzarina Cleofe (102095872)\"},{\"id\":\"101424577\",\"wid\":\"b55de71e338a01f9da129064e811214e\",\"descriptor\":\"Aprilyn Alinsod (101424577)\"},{\"id\":\"102056910\",\"wid\":\"3d9c3605f864101b9a2957c3eb2e0000\",\"descriptor\":\"Alexia Kaye Racho (102056910)\"},{\"id\":\"101390631\",\"wid\":\"93069376822001a31568aa563a18ab43\",\"descriptor\":\"Stephanie Anne Mariano - 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Laguna 2026\",\"street\":\"PHL Laguna\",\"address\":\"PHL Laguna\",\"city\":\"Santa Rosa Laguna\",\"state\":\"Laguna\",\"postal_code\":\"4026\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1667178\",\"location\":\"Santa Rosa Laguna, Laguna\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.155+08:00\",\"created_at\":\"2025-12-19T02:31:25.806+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg5NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Customer-Service-Advisor---Laguna-2026_R1667178\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Santa Rosa Laguna\",\"state\":\"Laguna\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"4026\",\"primary_location\":{\"id\":\"PH-SAN-ESERV-Y0\",\"wid\":\"b67da9176e3d1062f9e397afc1a3c254\",\"descriptor\":\"PHL Laguna\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"catherinejoy.alarcon@concentrix.com\"},\"first_name\":\"Alarcon, Catherine Joy\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101975076\",\"wid\":\"956ddb51dd32011b27a99d21c2420000\",\"descriptor\":\"Mavelle Zarina Branda (101975076)\"},{\"id\":\"102993545\",\"wid\":\"05f4e94c12f61010028b3b74e3210000\",\"descriptor\":\"Julia Cobelle Jimenez (102993545)\"},{\"id\":\"102087372\",\"wid\":\"6fde65af0b551008c02903c1b3f30000\",\"descriptor\":\"Eldon Erispe (102087372)\"},{\"id\":\"102932389\",\"wid\":\"bae06597128f10037919b0223e890000\",\"descriptor\":\"Arvin Santos (102932389)\"},{\"id\":\"102334704\",\"wid\":\"87ac2d61f2431014569738cad0cf0000\",\"descriptor\":\"Emily Dela Cruz (102334704)\"},{\"id\":\"101166505\",\"wid\":\"f8a294dfc0f310953cf6bbcde938c346\",\"descriptor\":\"Anna Rose Benitez (101166505)\"},{\"id\":\"102018127\",\"wid\":\"d1f6510f7c22010a3e2381d9e8290000\",\"descriptor\":\"Charisma Reyes (102018127)\"},{\"id\":\"102312283\",\"wid\":\"183246ff48ff100a84e1229c50d70000\",\"descriptor\":\"Jonalyn Quisora (102312283)\"},{\"id\":\"101774740\",\"wid\":\"aca61f053dfc01899b5a5a0e3601b28a\",\"descriptor\":\"Camille Mahan (101774740)\"},{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"100770077\",\"wid\":\"60219339f7a01064aa6fdcc3d725cacc\",\"descriptor\":\"Jade Cadisal (100770077)\"},{\"id\":\"103356034\",\"wid\":\"22f8820a39fa101dc994741d2d530000\",\"descriptor\":\"Olima Delson (103356034)\"},{\"id\":\"102464965\",\"wid\":\"a1600f3e36da10313963254abf510000\",\"descriptor\":\"Hope Milky Cayao (102464965)\"},{\"id\":\"101674863\",\"wid\":\"75b4adf80d1301bcb42ba82d8f21e3d1\",\"descriptor\":\"Alizza Lozada (101674863)\"},{\"id\":\"103010723\",\"wid\":\"ff3305a06ed61013139d39ec0ff80000\",\"descriptor\":\"Kristina Villanueva (103010723)\"},{\"id\":\"103293943\",\"wid\":\"1fe88c0a6fbc100b74b793f48a9b0000\",\"descriptor\":\"Nerf Vein Detecio (103293943)\"},{\"id\":\"102934089\",\"wid\":\"d62536c434f8101748a6564876220000\",\"descriptor\":\"Catherine Joy Alarcon (102934089)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-355679\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Customer-Service-Advisor---Laguna-2026_R1667178\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Customer-Service-Advisor---Laguna-2026_R1667178\/apply\",\"job_requisition_id\":\"R1667178\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"astrudcamille.marbella@concentrix.com\"},\"first_name\":\"Astrud Camille Marbella (100516255)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667178\",\"wid\":\"9e0ce9724b6b102b9d46223e90010000\",\"descriptor\":\"Customer Service Advisor - Laguna 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"671\",\"campaign_id\":\"21894\",\"campaign_title\":\"Advisor I, Customer Service R1667187\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Taguig 2026\",\"street\":\"PHL Bonifacio Global City Taguig\",\"address\":\"PHL Bonifacio Global City Taguig\",\"city\":\"Cagayan de Oro\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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(101548763)\"},{\"id\":\"101940974\",\"wid\":\"9c30a4b5b058010b650bd3f9cd840000\",\"descriptor\":\"Jessica May Dorias (101940974)\"},{\"id\":\"102108390\",\"wid\":\"dc28d59c523f101064fa8fff34440000\",\"descriptor\":\"Pamela Frances Vallejos (102108390)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373204\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Customer-Service-Advisor---Taguig-2026_R1667187\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Customer-Service-Advisor---Taguig-2026_R1667187\/apply\",\"job_requisition_id\":\"R1667187\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jeff.visico@concentrix.com\"},\"first_name\":\"Jeff Visico (100252719)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667187\",\"wid\":\"9e0ce9724b6b102b9dccd019eebf0000\",\"descriptor\":\"Customer 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1667860\",\"location\":\"Cagayan de Oro, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:58:21.073+08:00\",\"created_at\":\"2025-12-19T02:31:25.338+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg5MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Talent-Connect---Baguio-2026_R1667860-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BLDGB-Y0\",\"wid\":\"b67da9176e3d1062f9e4190fec71c327\",\"descriptor\":\"PHL Baguio City - TechnoHub B\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"danbrian.arenas@concentrix.com\"},\"first_name\":\"Arenas, Dan Brian\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101622736\",\"wid\":\"3dc99dfe0b4b018a6dc786f7e00d1d77\",\"descriptor\":\"Jastro Jeremy Ocampo (101622736)\"},{\"id\":\"102898122\",\"wid\":\"cb13f0e00af9100e5be3e90806600000\",\"descriptor\":\"Ehelziah Jane Manantan (102898122)\"},{\"id\":\"102202711\",\"wid\":\"948a35e6f492102447caa8644e450000\",\"descriptor\":\"Chantel Joie Salunga (102202711)\"},{\"id\":\"103368547\",\"wid\":\"7fe89a0f967f1021409b119883550000\",\"descriptor\":\"Renz Millan (103368547)\"},{\"id\":\"102123525\",\"wid\":\"b921bc1baa7010163b477be4674f0000\",\"descriptor\":\"Dan Brian Arenas (102123525)\"},{\"id\":\"103246701\",\"wid\":\"22db0411418610389c3b72908e530000\",\"descriptor\":\"Rhea Sharmaine Dionisio (103246701)\"},{\"id\":\"103316249\",\"wid\":\"8759a3d469e01011e0084d292e3f0000\",\"descriptor\":\"Jerusalem Viernes (103316249)\"},{\"id\":\"102994953\",\"wid\":\"6718e4453eb41023a24f2df3045d0000\",\"descriptor\":\"Ann Lorrane Lacquen (102994953)\"},{\"id\":\"102302560\",\"wid\":\"20db337f11d11006392ada1061fd0000\",\"descriptor\":\"Zhen Timbreza (102302560)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350755\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Talent-Connect---Baguio-2026_R1667860-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Talent-Connect---Baguio-2026_R1667860-1\/apply\",\"job_requisition_id\":\"R1667860\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"maureen.adona@concentrix.com\"},\"first_name\":\"Maureen Abinan (574925)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1667860\",\"wid\":\"9e0ce9724b6b102c2df82f28a1290000\",\"descriptor\":\"Talent Connect - Baguio 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"673\",\"campaign_id\":\"21890\",\"campaign_title\":\"Advisor I, Customer Service R1667863\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Cebu IT Park 2026\",\"street\":\"PHL Cebu\",\"address\":\"PHL Cebu\",\"city\":\"CEBU\",\"state\":\"Cebu\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667863\",\"location\":\"CEBU, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:58:21.412+08:00\",\"created_at\":\"2025-12-19T02:31:25.320+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg5MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Talent-Connect---Cebu-IT-Park-2026_R1667863\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cebu City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6000\",\"primary_location\":{\"id\":\"PH-CEB-LINKG-Y0\",\"wid\":\"b67da9176e3d1062f9e3f6ffe21dc2f5\",\"descriptor\":\"PHL Cebu City - The Link\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericcarl.abellana1@concentrix.com\"},\"first_name\":\"Abellana, Eric Carl\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101478782\",\"wid\":\"cf0bf17457300178358a4e080033ee7e\",\"descriptor\":\"Miguel Wilfredo Jovero (101478782)\"},{\"id\":\"101433622\",\"wid\":\"abe1d52b0bdc01596acc3664921ccc79\",\"descriptor\":\"Morielle Barquero (101433622)\"},{\"id\":\"102346629\",\"wid\":\"5ea36adbf97410192d4907802b760000\",\"descriptor\":\"Eric Carl Abellana (102346629)\"},{\"id\":\"100790659\",\"wid\":\"60219339f7a01064a5ad0cb5a5742cde\",\"descriptor\":\"Angelique Rose Mangubat (100790659)\"},{\"id\":\"102032616\",\"wid\":\"a6c6b7ef2b420110ec4eb8d989da0000\",\"descriptor\":\"Marie Danielle Dela Cruz (102032616)\"},{\"id\":\"102328845\",\"wid\":\"1cc09ca25f2e101226ca49dc788d0000\",\"descriptor\":\"Su Lobita\u00f1a (102328845)\"},{\"id\":\"102036868\",\"wid\":\"6d16de0b3a4b0112d26d1a72281f0000\",\"descriptor\":\"Reymart De la torre (102036868)\"},{\"id\":\"101244807\",\"wid\":\"84ef38693cf301977ae513eb7529b605\",\"descriptor\":\"Khaye Perales (101244807)\"},{\"id\":\"102896327\",\"wid\":\"1af7455ef1d910197d17f23d21b70000\",\"descriptor\":\"Erika Mae Pekit-pekit (102896327)\"},{\"id\":\"102328212\",\"wid\":\"c288cd88a7fa1011e05a54eacfa70000\",\"descriptor\":\"Gwen Claudette Delgado (102328212)\"},{\"id\":\"101344505\",\"wid\":\"d68fbb48badb01a86a58ea2e031bd0a2\",\"descriptor\":\"Chenee Faye Osabel (101344505)\"},{\"id\":\"101262858\",\"wid\":\"e5c792084c3d01126e7ddbfc0e13ff70\",\"descriptor\":\"Nicole Ymas (101262858)\"},{\"id\":\"100707675\",\"wid\":\"60219339f7a01064a59fe7dd2c76ed47\",\"descriptor\":\"Blanch Villordon (100707675)\"},{\"id\":\"101994547\",\"wid\":\"83e0950206e8012443353406e0a60000\",\"descriptor\":\"Roger Angelo Lansa (101994547)\"},{\"id\":\"101826897\",\"wid\":\"2a3dc7769cc401eaf628aa827117c8a2\",\"descriptor\":\"Ron Babatuan (101826897)\"},{\"id\":\"102028539\",\"wid\":\"4be2fdb49cb6010f9e32de2399560000\",\"descriptor\":\"Jewelshane Sibulan (102028539)\"},{\"id\":\"101884156\",\"wid\":\"1c0b65732859010622818798420e89ba\",\"descriptor\":\"Katrina Dela Victoria (101884156)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351030\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Talent-Connect---Cebu-IT-Park-2026_R1667863\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Talent-Connect---Cebu-IT-Park-2026_R1667863\/apply\",\"job_requisition_id\":\"R1667863\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"domz.ocale@concentrix.com\"},\"first_name\":\"Domz Ocale (163323)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667863\",\"wid\":\"9e0ce9724b6b102c2eb36ad24c4d0001\",\"descriptor\":\"Talent Connect - Cebu IT Park 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"674\",\"campaign_id\":\"21888\",\"campaign_title\":\"Advisor I, Customer Service R1667989\",\"campaign_type\":\"job_application\",\"job_title\":\"Cyberwest iRecruit Engage 2025\",\"street\":\"PHL Quezon City - CyberWest Bldg 2nd Flr\",\"address\":\"PHL Quezon City - CyberWest Bldg 2nd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667989\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:27.055+08:00\",\"created_at\":\"2025-12-19T02:31:24.448+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg4OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Cyberwest-iRecruit-Engage-2025_R1667989\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-SMCYB-04\",\"wid\":\"740544c0a47f01c1c6305a8f1f110665\",\"descriptor\":\"PHL Quezon City - CyberWest Bldg 2nd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Operations Reporting\",\"wid\":\"e839f21b1ce101e8ddd92884da06017b\",\"descriptor\":\"Operations Reporting\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340844\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Cyberwest-iRecruit-Engage-2025_R1667989\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Cyberwest-iRecruit-Engage-2025_R1667989\/apply\",\"job_requisition_id\":\"R1667989\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667989\",\"wid\":\"9e0ce9724b6b102c45a704650c890000\",\"descriptor\":\"R1667989 Cyberwest iRecruit Engage 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"b7c480dff7af1010fdd05b55f6e40003\",\"address\":\"alyssamae.dadal@concentrix.com\"},\"last_name\":\"Dadal\",\"first_name\":\"Alyssa Mae\"},{\"email\":{\"wid\":\"9a0cfa9df8e5101fba2b364c96fc0001\",\"address\":\"ceciliofrancisco.forondajr@concentrix.com\"},\"last_name\":\"Foronda Jr\",\"first_name\":\"Cecilio Francisco\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"4680206e1fb11016635d9787f4010000\",\"address\":\"hazelyn.espedido@concentrix.com\"},\"last_name\":\"Espedido\",\"first_name\":\"Hazelyn\"},{\"email\":{\"wid\":\"ffda3e9ba387011de87088fcba0a7c7d\",\"address\":\"johnchristopher.dayapan@concentrix.com\"},\"last_name\":\"Dayapan\",\"first_name\":\"Jace\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"f6358e3b3d6d018adbd97a3afd18c4d0\",\"address\":\"john.anonuevo@concentrix.com\"},\"last_name\":\"Anonuevo\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"7d9ace39de0010107e42f01b3dc90001\",\"address\":\"pamelafrances.vallejos@concentrix.com\"},\"last_name\":\"Vallejos\",\"first_name\":\"Pamela Frances\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"0ace91a16816018bac67521bdd1b2fd4\",\"address\":\"rochelle.lopez@concentrix.com\"},\"last_name\":\"Lopez\",\"first_name\":\"Rochelle\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"675\",\"campaign_id\":\"21886\",\"campaign_title\":\"Advisor II, Customer Service R1667176\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - MOA 2026\",\"street\":\"PHL Pasay City\",\"address\":\"PHL Pasay City\",\"city\":\"Davao\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate II position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with six plus months of customer service experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.\u00a0 They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667176\",\"location\":\"Davao, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T04:27:40.624+08:00\",\"created_at\":\"2025-12-19T02:31:24.270+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Customer-Service-Advisor---MOA-2026_R1667176\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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(101549422)\"},{\"id\":\"102111435\",\"wid\":\"1877460eea961011e468d2ba16400000\",\"descriptor\":\"Fiona Clarisse Brillantes (102111435)\"},{\"id\":\"103038461\",\"wid\":\"4820d1c25af01018a3e1c11867f10000\",\"descriptor\":\"Rein Valeriano (103038461)\"},{\"id\":\"103383486\",\"wid\":\"e4c099c2115f102592cb72f3732a0000\",\"descriptor\":\"Babyjoy Acam (103383486)\"},{\"id\":\"101966235\",\"wid\":\"684fd1ea04ce011712aae90f59d70000\",\"descriptor\":\"Sarah Faith Paragas (101966235)\"},{\"id\":\"101985114\",\"wid\":\"58ad97fb38e6011fed3a98f974690000\",\"descriptor\":\"Den Margarett Mangulabnan (101985114)\"},{\"id\":\"101896774\",\"wid\":\"de024fe268a3017eb5b2f64bc7139e29\",\"descriptor\":\"Liza Agacer (101896774)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350258\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Customer-Service-Advisor---MOA-2026_R1667176\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Customer-Service-Advisor---MOA-2026_R1667176\/apply\",\"job_requisition_id\":\"R1667176\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"michelleanne.alvarez@concentrix.com\"},\"first_name\":\"Michelle Anne Alvarez (100465469)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667176\",\"wid\":\"9e0ce9724b6b102b9d13e8f292700001\",\"descriptor\":\"Customer Service Advisor - MOA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"676\",\"campaign_id\":\"21881\",\"campaign_title\":\"Advisor I, Customer Service R1558003\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Spark XTRA 2025\",\"street\":\"PHL Quezon City - Spark Place 10th Flr\",\"address\":\"PHL Quezon City - Spark Place 10th Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1558003\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.960+08:00\",\"created_at\":\"2025-12-19T02:31:21.513+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg4MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Spark-XTRA-2025_R1558003\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-CUB-SPARK-05\",\"wid\":\"740544c0a47f013fdd35798e1f11be62\",\"descriptor\":\"PHL Quezon City - Spark Place 10th Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"db0bffd68c23011b9ea90d3b011aebf2\",\"address\":\"alaizamae.estipona@concentrix.com\"},\"last_name\":\"Avila\",\"first_name\":\"Alaiza Mae\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-288115\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Spark-XTRA-2025_R1558003\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Spark-XTRA-2025_R1558003\/apply\",\"job_requisition_id\":\"R1558003\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b4e44fb98c63013120a742065f1c9239\",\"address\":\"jae.lombos@concentrix.com\"},\"last_name\":\"Lombos\",\"first_name\":\"Jae\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1558003\",\"wid\":\"9be6b196bd85100d7fd3f979c6620000\",\"descriptor\":\"R1558003 Customer Service Advisor - Spark XTRA 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"db0bffd68c23011b9ea90d3b011aebf2\",\"address\":\"alaizamae.estipona@concentrix.com\"},\"last_name\":\"Avila\",\"first_name\":\"Alaiza Mae\"},{\"email\":{\"wid\":\"b7c480dff7af1010fdd05b55f6e40003\",\"address\":\"alyssamae.dadal@concentrix.com\"},\"last_name\":\"Dadal\",\"first_name\":\"Alyssa Mae\"},{\"email\":{\"wid\":\"9a0cfa9df8e5101fba2b364c96fc0001\",\"address\":\"ceciliofrancisco.forondajr@concentrix.com\"},\"last_name\":\"Foronda Jr\",\"first_name\":\"Cecilio Francisco\"},{\"email\":{\"wid\":\"94ea4c0da5c2101521d16ba46f230003\",\"address\":\"christeeanne.valenzuela@concentrix.com\"},\"last_name\":\"Valenzuela\",\"first_name\":\"Christee Anne\"},{\"email\":{\"wid\":\"0ace91a1681601033403095e0e1a2a5d\",\"address\":\"crispina.castino@concentrix.com\"},\"last_name\":\"Castino\",\"first_name\":\"Crispina\"},{\"email\":{\"wid\":\"9f196ba80a87016058e086ca03196e06\",\"address\":\"daichelleanne.duba@concentrix.com\"},\"last_name\":\"Duba\",\"first_name\":\"Daichelle Anne\"},{\"email\":{\"wid\":\"1370d2b3f2d910146cf6b03f90680003\",\"address\":\"emily.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Emily\"},{\"email\":{\"wid\":\"f74bef87fd1d01100b0367eecd310001\",\"address\":\"eminettekyle.reminajes@concentrix.com\"},\"last_name\":\"Reminajes - 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The Link\",\"address\":\"PHL Cebu City - The Link\",\"city\":\"Cebu City\",\"state\":\"Cebu\",\"postal_code\":\"6000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><p>#WAH jobs also available.<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559086\",\"location\":\"Cebu City, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.939+08:00\",\"created_at\":\"2025-12-19T02:31:21.200+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg3OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/BP-Cebu-IT-Park-2025_R1559086-32\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"678\",\"campaign_id\":\"21874\",\"campaign_title\":\"Advisor I, Customer Service R1666269\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Clark XTRA 2026\",\"street\":\"PHL Clark\",\"address\":\"PHL Clark\",\"city\":\"Angeles City\",\"state\":\"Pampanga\",\"postal_code\":\"2009\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><br \/>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666269\",\"location\":\"Angeles City, Pampanga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.920+08:00\",\"created_at\":\"2025-12-19T02:31:20.011+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg3NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Customer-Service-Advisor---Clark-XTRA-2026_R1666269\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Angeles City\",\"state\":\"Pampanga\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2009\",\"primary_location\":{\"id\":\"PH-PAM-GARCI-Y0\",\"wid\":\"b67da9176e3d1062f9e45025091dc385\",\"descriptor\":\"PHL Clark\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"xzyr.acutan@concentrix.com\"},\"first_name\":\"Acutan, Xzyr\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101622736\",\"wid\":\"3dc99dfe0b4b018a6dc786f7e00d1d77\",\"descriptor\":\"Jastro Jeremy Ocampo (101622736)\"},{\"id\":\"102087429\",\"wid\":\"6fde65af0b55100924dc75a110be0000\",\"descriptor\":\"Jessalyn Paglinawan (102087429)[C]\"},{\"id\":\"102202711\",\"wid\":\"948a35e6f492102447caa8644e450000\",\"descriptor\":\"Chantel Joie Salunga (102202711)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"},{\"id\":\"102996598\",\"wid\":\"b4c8fd6e094910105589975382c90000\",\"descriptor\":\"Trishia Marie Capulong (102996598)\"},{\"id\":\"101622734\",\"wid\":\"d370d2b644eb01c512be64984905cf75\",\"descriptor\":\"BA Reyes (101622734)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"101882541\",\"wid\":\"99fb7752f7c8019b50f121e9db0d563b\",\"descriptor\":\"Jhovinalyn Viscaino (101882541)\"},{\"id\":\"103311354\",\"wid\":\"900407345aee1010541152ffc90c0000\",\"descriptor\":\"Jalene Fabian (103311354)\"},{\"id\":\"103378715\",\"wid\":\"0250096828e410240632c76cdf410000\",\"descriptor\":\"Xzyr Acutan (103378715)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349739\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Customer-Service-Advisor---Clark-XTRA-2026_R1666269\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Customer-Service-Advisor---Clark-XTRA-2026_R1666269\/apply\",\"job_requisition_id\":\"R1666269\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666269\",\"wid\":\"942377358595102a606afbd041230001\",\"descriptor\":\"Customer Service Advisor - Clark XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"679\",\"campaign_id\":\"21868\",\"campaign_title\":\"Advisor I, B2B Sales R1591997\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Sales Advisor I\",\"street\":\"PHL Makati City - Glorietta\",\"address\":\"PHL Makati City - Glorietta\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<ul><li>Achieve specific sales targets and maximizing sale opportunities on each and every call<\/li><li>Use script and\/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/li><li>Maintain broad knowledge of products, pricing, promotions, and procedures<\/li><li>Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/li><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/li><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/li><li>Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer<\/li><li>Prepare complete and accurate work including appropriately notating accounts as required<\/li><li>Participate in activities designed to improve customer satisfaction and sales performance<\/li><li>Answer billing questions by talking through components of customer accounts<\/li><\/ul>\",\"ats_external_id\":\"R1591997\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.899+08:00\",\"created_at\":\"2025-12-19T02:31:18.617+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg2OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Glorietta\/B2B-Sales-Advisor-I_R1591997\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - 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Bridgetowne 2026\",\"street\":\"PHL Quezon City - Tera Tower 20th Floor\",\"address\":\"PHL Quezon City - Tera Tower 20th Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667150\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T18:10:38.416+08:00\",\"created_at\":\"2025-12-19T02:31:17.185+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg2NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Bridgetowne-2026_R1667150\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667166\",\"location\":\"Angeles City, Pampanga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.778+08:00\",\"created_at\":\"2025-12-19T02:31:16.510+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg2MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Customer-Service-Advisor---Clark-2026_R1667166\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349217\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Customer-Service-Advisor---Clark-2026_R1667166\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Customer-Service-Advisor---Clark-2026_R1667166\/apply\",\"job_requisition_id\":\"R1667166\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"meganne.sanjose@concentrix.com\"},\"first_name\":\"Meg San Jose (993628)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667166\",\"wid\":\"7f2b13bf5763102b9c605ccab9b40000\",\"descriptor\":\"Customer Service Advisor - Clark 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"682\",\"campaign_id\":\"21860\",\"campaign_title\":\"Advisor I, Customer Service R1667872\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - SMM 2026\",\"street\":\"PHL Mandaluyong City - Megamall\",\"address\":\"PHL Mandaluyong City - Megamall\",\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667872\",\"location\":\"Mandaluyong City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.756+08:00\",\"created_at\":\"2025-12-19T02:31:16.433+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg2MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Talent-Connect---SMM-2026_R1667872\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-MEGAC-Y0\",\"wid\":\"b67da9176e3d1062f9e3e8033b4bc2e6\",\"descriptor\":\"PHL Mandaluyong City - Megamall\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"dennis.ampong@concentrix.com\"},\"first_name\":\"Ampong, Dennis\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"101433080\",\"wid\":\"ae4f445f714f014951e417bc8a1c2ba2\",\"descriptor\":\"Dennis Ampong (101433080)\"},{\"id\":\"101361591\",\"wid\":\"7ca789c8bcf20167b48d5d11262f2736\",\"descriptor\":\"Ana Nicole Tuiza (101361591)\"},{\"id\":\"102994953\",\"wid\":\"6718e4453eb41023a24f2df3045d0000\",\"descriptor\":\"Ann Lorrane Lacquen (102994953)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349758\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Talent-Connect---SMM-2026_R1667872\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Talent-Connect---SMM-2026_R1667872\/apply\",\"job_requisition_id\":\"R1667872\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"virgilio.dionisio@concentrix.com\"},\"first_name\":\"Argie Dionisio (978583)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667872\",\"wid\":\"7f2b13bf5763102c2f996649514e0000\",\"descriptor\":\"Talent Connect - SMM 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"683\",\"campaign_id\":\"21859\",\"campaign_title\":\"Advisor I, Customer Service R1667169\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Davao 2026\",\"street\":\"PHL Davao\",\"address\":\"PHL Davao\",\"city\":\"Davao\",\"state\":\"Davao del Sur\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>\u2022 <span> <u><span>#WAH #WAHJobs also available <\/span><\/u><\/span><\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667169\",\"location\":\"Davao, Davao del Sur\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T04:48:54.589+08:00\",\"created_at\":\"2025-12-19T02:31:16.366+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg1OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Davao-2026_R1667169\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bajada Davao City\",\"state\":\"Davao del Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"8000\",\"primary_location\":{\"id\":\"PH-DAV-ABREE-Y0\",\"wid\":\"b67da9176e3d1062f9e3f39a885fc2f0\",\"descriptor\":\"PHL Davao City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nedshla.acebes@concentrix.com\"},\"first_name\":\"Acebes, Nedshla\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103253827\",\"wid\":\"4e27ab733aa6103ac8244d7a1de50000\",\"descriptor\":\"Channon Anselmo Lopez (103253827)\"},{\"id\":\"102938101\",\"wid\":\"f443fe6601d71004fe536824454f0000\",\"descriptor\":\"Clarence Jessica Marie Embrado (102938101)\"},{\"id\":\"103177988\",\"wid\":\"33c29ac27d561021dd1b0cd497440000\",\"descriptor\":\"Dawn Angela Lapulapu (103177988)\"},{\"id\":\"101785499\",\"wid\":\"f78796fec87401031499190b3d06e1d9\",\"descriptor\":\"Wynritz Malabanan (101785499)\"},{\"id\":\"103037200\",\"wid\":\"f2fb8d5d8a9d1018591be72240340000\",\"descriptor\":\"Thealine Licay (103037200)\"},{\"id\":\"102056910\",\"wid\":\"3d9c3605f864101b9a2957c3eb2e0000\",\"descriptor\":\"Alexia Kaye Racho (102056910)\"},{\"id\":\"101781780\",\"wid\":\"becde18defd9013c2dc6d8f7870253de\",\"descriptor\":\"Vic Jayson Bagohin (101781780)\"},{\"id\":\"102926985\",\"wid\":\"0e9f49a2f18a101662962b2eaae40000\",\"descriptor\":\"Annie Murry Ardo\u00f1a (102926985)\"},{\"id\":\"101444627\",\"wid\":\"1a9f5ff7b58201d024c89695d7214050\",\"descriptor\":\"Jove Ladera (101444627)\"},{\"id\":\"101835895\",\"wid\":\"a481a4b3b09001345d3708009713f8ad\",\"descriptor\":\"Angel Gole Cruz (101835895)\"},{\"id\":\"102127379\",\"wid\":\"54a372c4e32a1017794bcae884f30000\",\"descriptor\":\"Harold John Cuevas (102127379)\"},{\"id\":\"100866071\",\"wid\":\"60219339f7a01064a5ba159b2f5d66e3\",\"descriptor\":\"Kriza Ramos (100866071)\"},{\"id\":\"102833962\",\"wid\":\"1895dd5c43e71052a95e3c2b79a40000\",\"descriptor\":\"Reuel Nalam (102833962)\"},{\"id\":\"724184\",\"wid\":\"f6358e3b3d6d011f64013eaf001936a2\",\"descriptor\":\"Kenneth Tadong (724184)\"},{\"id\":\"101310743\",\"wid\":\"b718815a50f10107514ef64e4f1a8935\",\"descriptor\":\"Sheena Greso (101310743)\"},{\"id\":\"102990503\",\"wid\":\"43a9c98d0211100edc67b907a69a0000\",\"descriptor\":\"Nedshla Acebes (102990503)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349710\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Davao-2026_R1667169\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Davao-2026_R1667169\/apply\",\"job_requisition_id\":\"R1667169\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"ronnalyn.tulibao@concentrix.com\"},\"first_name\":\"Ronna Baltazar (100708579)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667169\",\"wid\":\"7f2b13bf5763102b9c93592cba780000\",\"descriptor\":\"Customer Service Advisor - Davao 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><span><u><span>#WAH #WAHJobs also available <\/span><\/u><\/span><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"684\",\"campaign_id\":\"21858\",\"campaign_title\":\"Advisor I, Customer Service R1667987\",\"campaign_type\":\"job_application\",\"job_title\":\"Naga iRecruit Engage 2025\",\"street\":\"PHL Naga - Ninoy and Cory Ave, Grd Flr\",\"address\":\"PHL Naga - Ninoy and Cory Ave, Grd Flr\",\"city\":\"Naga City\",\"state\":\"Camarines Sur\",\"postal_code\":\"4400\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667987\",\"location\":\"Naga City, Camarines Sur\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.715+08:00\",\"created_at\":\"2025-12-19T02:31:16.218+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg1OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Naga-iRecruit-Engage-2025_R1667987\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Naga City\",\"state\":\"Camarines Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"4400\",\"primary_location\":{\"id\":\"PH-NAG-NINOY-01\",\"wid\":\"740544c0a47f01a0c3686a8f1f114265\",\"descriptor\":\"PHL Naga - Ninoy and Cory Ave, Grd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340773\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Naga-iRecruit-Engage-2025_R1667987\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Naga-iRecruit-Engage-2025_R1667987\/apply\",\"job_requisition_id\":\"R1667987\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667987\",\"wid\":\"7f2b13bf5763102c45a4b38b60c10000\",\"descriptor\":\"R1667987 Naga iRecruit Engage 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"c346fdef87e1015048f054da3430e91d\",\"address\":\"debbie.martinez@concentrix.com\"},\"last_name\":\"Martinez\",\"first_name\":\"Debbie\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"ffda3e9ba387011de87088fcba0a7c7d\",\"address\":\"johnchristopher.dayapan@concentrix.com\"},\"last_name\":\"Dayapan\",\"first_name\":\"Jace\"},{\"email\":{\"wid\":\"b190c0ecba5e10055f8b738877510005\",\"address\":\"jarry.aballa@concentrix.com\"},\"last_name\":\"Aballa\",\"first_name\":\"Jarry\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"f6358e3b3d6d018adbd97a3afd18c4d0\",\"address\":\"john.anonuevo@concentrix.com\"},\"last_name\":\"Anonuevo\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"7b02e1017bb401f442de6b64fc0257b0\",\"address\":\"kristine.balasta@concentrix.com\"},\"last_name\":\"Balasta\",\"first_name\":\"Kristine\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"685\",\"campaign_id\":\"21857\",\"campaign_title\":\"Advisor I, Customer Service R1667878\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Shaw 2026\",\"street\":\"PHL Mandaluyong City - Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1667878\",\"location\":\"Mandaluyong, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.695+08:00\",\"created_at\":\"2025-12-19T02:31:16.105+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Talent-Connect---Shaw-2026_R1667878\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - Shaw 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kateann.almero@concentrix.com\"},\"first_name\":\"Almero, Kate Ann\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"103338917\",\"wid\":\"93e33e00d40d10189abd264b92c90000\",\"descriptor\":\"Ken Gio Bautista (103338917)\"},{\"id\":\"182331\",\"wid\":\"9f196ba80a8701c5e90edbb905194f67\",\"descriptor\":\"Rochelle Lopez (182331)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"103187815\",\"wid\":\"b2b83d92eeaa1029d4061b43df1b0000\",\"descriptor\":\"Janella Franzine Vitug (103187815)\"},{\"id\":\"102357000\",\"wid\":\"6cb4db9d9751101dd2871940ac510000\",\"descriptor\":\"Kate Ann Almero (102357000)\"},{\"id\":\"101940974\",\"wid\":\"9c30a4b5b058010b650bd3f9cd840000\",\"descriptor\":\"Jessica May Dorias (101940974)\"},{\"id\":\"102328845\",\"wid\":\"1cc09ca25f2e101226ca49dc788d0000\",\"descriptor\":\"Su Lobita\u00f1a (102328845)\"},{\"id\":\"102994953\",\"wid\":\"6718e4453eb41023a24f2df3045d0000\",\"descriptor\":\"Ann Lorrane Lacquen (102994953)\"},{\"id\":\"102465352\",\"wid\":\"741493b2061f1032670d5e9175780000\",\"descriptor\":\"Rechelle Ann Flor (102465352)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"102049290\",\"wid\":\"8248618ae6861019c4d54b5e6da60000\",\"descriptor\":\"Camille Xena Carpio (102049290)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349684\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Talent-Connect---Shaw-2026_R1667878\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Talent-Connect---Shaw-2026_R1667878\/apply\",\"job_requisition_id\":\"R1667878\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jeff.visico@concentrix.com\"},\"first_name\":\"Jeff Visico (100252719)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667878\",\"wid\":\"7f2b13bf5763102c306597b40a8d0001\",\"descriptor\":\"Talent Connect - Shaw 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"686\",\"campaign_id\":\"21853\",\"campaign_title\":\"Advisor I, Customer Service R1667998\",\"campaign_type\":\"job_application\",\"job_title\":\"Megamall iRecruit Engage 2025\",\"street\":\"PHL Mandaluyong City - Megamall\",\"address\":\"PHL Mandaluyong City - Megamall\",\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667998\",\"location\":\"Mandaluyong City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.674+08:00\",\"created_at\":\"2025-12-19T02:31:15.695+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Megamall-iRecruit-Engage-2025_R1667998\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-MEGAC-Y0\",\"wid\":\"b67da9176e3d1062f9e3e8033b4bc2e6\",\"descriptor\":\"PHL Mandaluyong City - Megamall\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340733\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Megamall-iRecruit-Engage-2025_R1667998\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Megamall-iRecruit-Engage-2025_R1667998\/apply\",\"job_requisition_id\":\"R1667998\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667998\",\"wid\":\"7f2b13bf5763102c4646bd6fb62a0000\",\"descriptor\":\"R1667998 Megamall iRecruit Engage 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"b7c480dff7af1010fdd05b55f6e40003\",\"address\":\"alyssamae.dadal@concentrix.com\"},\"last_name\":\"Dadal\",\"first_name\":\"Alyssa Mae\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"2edf34e1389d010a137da0c31e3c0002\",\"address\":\"frank.gonzales1@concentrix.com\"},\"last_name\":\"Gonzales\",\"first_name\":\"Frank\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"ffda3e9ba387011de87088fcba0a7c7d\",\"address\":\"johnchristopher.dayapan@concentrix.com\"},\"last_name\":\"Dayapan\",\"first_name\":\"Jace\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"f6358e3b3d6d018adbd97a3afd18c4d0\",\"address\":\"john.anonuevo@concentrix.com\"},\"last_name\":\"Anonuevo\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"ee9b1cd1bea31018f74ce4d6594b0001\",\"address\":\"malcom.pamaran@concentrix.com\"},\"last_name\":\"Pamaran\",\"first_name\":\"Malcom\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"687\",\"campaign_id\":\"21851\",\"campaign_title\":\"Advisor I, Customer Service R1556698\",\"campaign_type\":\"job_application\",\"job_title\":\"BAGUIO ARP TALKPUSH 2025\",\"street\":\"PHL Baguio City - TechnoHub B\",\"address\":\"PHL Baguio City - TechnoHub B\",\"city\":\"Baguio City\",\"state\":\"Benguet\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1556698\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.653+08:00\",\"created_at\":\"2025-12-19T02:31:14.882+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/BAGUIO-ARP-TALKPUSH-2025_R1556698\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BLDGB-Y0\",\"wid\":\"b67da9176e3d1062f9e4190fec71c327\",\"descriptor\":\"PHL Baguio City - TechnoHub B\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"8df8e12b90ef012f3867bd87510636fb\",\"address\":\"kristineanne.dioquino@concentrix.com\"},\"last_name\":\"Dioquino\",\"first_name\":\"Anne\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287727\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/BAGUIO-ARP-TALKPUSH-2025_R1556698\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/BAGUIO-ARP-TALKPUSH-2025_R1556698\/apply\",\"job_requisition_id\":\"R1556698\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701298d3cef890719f9cb\",\"address\":\"maureen.adona@concentrix.com\"},\"last_name\":\"Abinan\",\"first_name\":\"Maureen\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1556698\",\"wid\":\"7d04ab264a9a100c0a03639b95310000\",\"descriptor\":\"R1556698 BAGUIO ARP TALKPUSH 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"8df8e12b90ef012f3867bd87510636fb\",\"address\":\"kristineanne.dioquino@concentrix.com\"},\"last_name\":\"Dioquino\",\"first_name\":\"Anne\"},{\"email\":{\"wid\":\"501949a6d8c51016504c012f36cd0001\",\"address\":\"danbrian.arenas@concentrix.com\"},\"last_name\":\"Arenas\",\"first_name\":\"Dan Brian\"},{\"email\":{\"wid\":\"38f10b53a71e100be0a7559eb57f0001\",\"address\":\"jomardean.deguzman@concentrix.com\"},\"last_name\":\"De Guzman\",\"first_name\":\"Dean\"},{\"email\":{\"wid\":\"8187c86a58d4101b8df7479e3a490004\",\"address\":\"ehelziahjane.manantan@concentrix.com\"},\"last_name\":\"Manantan\",\"first_name\":\"Ehelziah Jane\"},{\"email\":{\"wid\":\"f58fff64fb3b100fedd36899679f0003\",\"address\":\"francineanne.aris@concentrix.com\"},\"last_name\":\"Aris\",\"first_name\":\"Francine Anne\"},{\"email\":{\"wid\":\"a0bc6331b589010e626e3364866c0006\",\"address\":\"krishnajhey.aggihao@concentrix.com\"},\"last_name\":\"Aggihao\",\"first_name\":\"Jhey\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"688\",\"campaign_id\":\"21844\",\"campaign_title\":\"Advisor I, Customer Service R1667095\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Davao Events 2026\",\"street\":\"PHL Davao\",\"address\":\"PHL Davao\",\"city\":\"Davao\",\"state\":\"Davao del Sur\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>\u2022 <span> <u><span>#WAH #WAHJobs also available <\/span><\/u><\/span><\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667095\",\"location\":\"Davao, Davao del Sur\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:54:16.990+08:00\",\"created_at\":\"2025-12-19T02:31:11.353+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Davao-Events-2026_R1667095\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bajada Davao City\",\"state\":\"Davao del Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"8000\",\"primary_location\":{\"id\":\"PH-DAV-ABREE-Y0\",\"wid\":\"b67da9176e3d1062f9e3f39a885fc2f0\",\"descriptor\":\"PHL Davao City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"tyche.abad@concentrix.com\"},\"first_name\":\"Abad, Tyche\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102056910\",\"wid\":\"3d9c3605f864101b9a2957c3eb2e0000\",\"descriptor\":\"Alexia Kaye Racho (102056910)\"},{\"id\":\"103037200\",\"wid\":\"f2fb8d5d8a9d1018591be72240340000\",\"descriptor\":\"Thealine Licay (103037200)\"},{\"id\":\"101785499\",\"wid\":\"f78796fec87401031499190b3d06e1d9\",\"descriptor\":\"Wynritz Malabanan (101785499)\"},{\"id\":\"101880455\",\"wid\":\"a9b25c1ce7900165b6cd6b74a50c23a5\",\"descriptor\":\"Ligaya Sabularse (101880455)\"},{\"id\":\"100866071\",\"wid\":\"60219339f7a01064a5ba159b2f5d66e3\",\"descriptor\":\"Kriza Ramos (100866071)\"},{\"id\":\"103361411\",\"wid\":\"3dc9b3223de6101f67b1acca8e440000\",\"descriptor\":\"Ty Abad (103361411)\"},{\"id\":\"102127379\",\"wid\":\"54a372c4e32a1017794bcae884f30000\",\"descriptor\":\"Harold John Cuevas (102127379)\"},{\"id\":\"102938101\",\"wid\":\"f443fe6601d71004fe536824454f0000\",\"descriptor\":\"Clarence Jessica Marie Embrado (102938101)\"},{\"id\":\"103349664\",\"wid\":\"cd37ff6c6459101bbaa2337701d10000\",\"descriptor\":\"Trisha Jean Escalante (103349664)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349721\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Davao-Events-2026_R1667095\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Davao-Events-2026_R1667095\/apply\",\"job_requisition_id\":\"R1667095\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"ronnalyn.tulibao@concentrix.com\"},\"first_name\":\"Ronna Baltazar (100708579)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667095\",\"wid\":\"72284790795c102b8ff197fb628f0000\",\"descriptor\":\"Customer Service Advisor - Davao Events 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><span><u><span>#WAH #WAHJobs also available <\/span><\/u><\/span><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"689\",\"campaign_id\":\"21843\",\"campaign_title\":\"Advisor I, Customer Service R1667984\",\"campaign_type\":\"job_application\",\"job_title\":\"Makati iRecruit Engage 2025\",\"street\":\"PHL Makati City - Glorietta\",\"address\":\"PHL Makati City - Glorietta\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667984\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.609+08:00\",\"created_at\":\"2025-12-19T02:31:11.205+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg0Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Makati-iRecruit-Engage-2025_R1667984\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - Glorietta\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"978316\",\"wid\":\"f6358e3b3d6d015a95697d3afd18d1d0\",\"descriptor\":\"John Paul Anonuevo (978316)\"},{\"id\":\"101805369\",\"wid\":\"c23ea6cc7e8b01a8f645bb011806fea4\",\"descriptor\":\"Japeth Eno (101805369)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"102128572\",\"wid\":\"ee9b1cd1bea3101860be6b4b659c0000\",\"descriptor\":\"Bianca Ramirez (102128572)\"},{\"id\":\"100252719\",\"wid\":\"60219339f7a01064a55412f08dcc9bf7\",\"descriptor\":\"Jeff Visico (100252719)\"},{\"id\":\"726252\",\"wid\":\"f6358e3b3d6d01afb84d2cc200192701\",\"descriptor\":\"Ged Terceno (726252)\"},{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"101390631\",\"wid\":\"93069376822001a31568aa563a18ab43\",\"descriptor\":\"Stephanie Anne Mariano - Navera (101390631)\"},{\"id\":\"101950109\",\"wid\":\"358cb18d61d6010fba7f9a49c2f70000\",\"descriptor\":\"Jayacinth Malvaroza (101950109)\"},{\"id\":\"725735\",\"wid\":\"f6358e3b3d6d0193adcffbbe00196af0\",\"descriptor\":\"Marah Aguilera (725735)\"},{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"102001265\",\"wid\":\"8962dad7b3640103fa58640af9e60000\",\"descriptor\":\"Leslie Perez (102001265)\"},{\"id\":\"103356034\",\"wid\":\"22f8820a39fa101dc994741d2d530000\",\"descriptor\":\"Olima Delson (103356034)\"},{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"179799\",\"wid\":\"60219339f7a01064767dcf8c3a18d31a\",\"descriptor\":\"Paris Glenn Fortunado (179799)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"100165891\",\"wid\":\"60219339f7a01064a54b905cb92c75af\",\"descriptor\":\"Al Pagulayan (100165891)\"},{\"id\":\"102351579\",\"wid\":\"a4d1cfc6b457101b57ac7c7c795a0000\",\"descriptor\":\"Angel Aquino (102351579)\"},{\"id\":\"102165145\",\"wid\":\"0e0ea733c2ac100c448678af09f90000\",\"descriptor\":\"Sherry Ann Tayum (102165145)\"},{\"id\":\"101213059\",\"wid\":\"ed16e015daa401a27933ca9836453579\",\"descriptor\":\"OJ Sandoval (101213059)\"},{\"id\":\"102366679\",\"wid\":\"796c55be191f10230ae4e6daf6660000\",\"descriptor\":\"Krystal Budod (102366679)\"},{\"id\":\"102908576\",\"wid\":\"32eaf7db2e3c1008943eabfd42680000\",\"descriptor\":\"Jimpaul Maravillas (102908576)\"},{\"id\":\"102109583\",\"wid\":\"e18fba697eaa1010e293fb3d980c0000\",\"descriptor\":\"Alyssa Mae Dadal (102109583)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340823\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Makati-iRecruit-Engage-2025_R1667984\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Makati-iRecruit-Engage-2025_R1667984\/apply\",\"job_requisition_id\":\"R1667984\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"renatochuck.mateo@concentrix.com\"},\"first_name\":\"Chuck Mateo (102244890)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667984\",\"wid\":\"773fceab4203102c44fde73fbe530001\",\"descriptor\":\"Makati iRecruit Engage 2025\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"690\",\"campaign_id\":\"21842\",\"campaign_title\":\"Advisor I, Customer Service R1683378\",\"campaign_type\":\"job_application\",\"job_title\":\"Cebu IT Park\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Cebu\",\"address\":\"PHL Cebu\",\"city\":\"CEBU\",\"state\":\"Cebu\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><p>#WAH jobs also available.<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683378\",\"location\":\"CEBU, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-21T16:04:53.446+08:00\",\"created_at\":\"2025-12-19T02:31:11.126+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg0Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Cebu-IT-Park-Customer-Care-Specialist-iRecruit-Engage-2026_R1683378\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"CEBU\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Cebu\",\"wid\":\"740544c0a47f01bfd3cdec781f119259\",\"descriptor\":\"PHL Cebu\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"xzyr.acutan@concentrix.com\"},\"first_name\":\"Acutan, Xzyr\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"1046546\",\"wid\":\"f6358e3b3d6d01c91c8bb4cbff1812b0\",\"descriptor\":\"Keshia Luzano (1046546)\"},{\"id\":\"101007183\",\"wid\":\"cc173d452752100bd6c8a3fb69e744ef\",\"descriptor\":\"Marie Charryzze Cortes 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2025\",\"street\":\"PHL NCR QC Work-at-Home\",\"address\":\"PHL NCR QC Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><span>#LI-DNI<\/span><\/p>\",\"ats_external_id\":\"R1668003\",\"location\":\"National Capital Region, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.544+08:00\",\"created_at\":\"2025-12-19T02:31:10.990+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg0MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/WAH-iRecruit-Engage-2025_R1668003\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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Anne\"},{\"email\":{\"wid\":\"d82a8891516a01aa82e88e212a17c88d\",\"address\":\"zarrahjane.fopalan@concentrix.com\"},\"last_name\":\"Fopalan\",\"first_name\":\"Zarrah Jane\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"692\",\"campaign_id\":\"21839\",\"campaign_title\":\"Advisor I, Customer Service R1667867\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Davao 2026\",\"street\":\"PHL 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667867\",\"location\":\"Davao, Davao del Sur\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T04:41:26.251+08:00\",\"created_at\":\"2025-12-19T02:31:10.933+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgzOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Talent-Connect---Davao-2026_R1667867\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bajada Davao City\",\"state\":\"Davao del Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"8000\",\"primary_location\":{\"id\":\"PH-DAV-ABREE-Y0\",\"wid\":\"b67da9176e3d1062f9e3f39a885fc2f0\",\"descriptor\":\"PHL Davao City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"tyche.abad@concentrix.com\"},\"first_name\":\"Abad, Tyche\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102056910\",\"wid\":\"3d9c3605f864101b9a2957c3eb2e0000\",\"descriptor\":\"Alexia Kaye Racho (102056910)\"},{\"id\":\"103037200\",\"wid\":\"f2fb8d5d8a9d1018591be72240340000\",\"descriptor\":\"Thealine Licay (103037200)\"},{\"id\":\"101785499\",\"wid\":\"f78796fec87401031499190b3d06e1d9\",\"descriptor\":\"Wynritz Malabanan (101785499)\"},{\"id\":\"101444627\",\"wid\":\"1a9f5ff7b58201d024c89695d7214050\",\"descriptor\":\"Jove Ladera (101444627)\"},{\"id\":\"103361411\",\"wid\":\"3dc9b3223de6101f67b1acca8e440000\",\"descriptor\":\"Ty Abad (103361411)\"},{\"id\":\"102127379\",\"wid\":\"54a372c4e32a1017794bcae884f30000\",\"descriptor\":\"Harold John Cuevas (102127379)\"},{\"id\":\"102938101\",\"wid\":\"f443fe6601d71004fe536824454f0000\",\"descriptor\":\"Clarence Jessica Marie Embrado (102938101)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349731\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Talent-Connect---Davao-2026_R1667867\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Talent-Connect---Davao-2026_R1667867\/apply\",\"job_requisition_id\":\"R1667867\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"ronnalyn.tulibao@concentrix.com\"},\"first_name\":\"Ronna Baltazar (100708579)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667867\",\"wid\":\"6df082c351b5102c2f09852ad1240000\",\"descriptor\":\"Talent Connect - Davao 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"693\",\"campaign_id\":\"21835\",\"campaign_title\":\"Advisor I, Customer Service R1667871\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - One Makati 2026\",\"street\":\"PHL Makati City\",\"address\":\"PHL Makati City\",\"city\":\"Davao\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667871\",\"location\":\"Davao, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:54:17.629+08:00\",\"created_at\":\"2025-12-19T02:31:10.796+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgzNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Talent-Connect---One-Makati-2026_R1667871\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - Glorietta\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"101954581\",\"wid\":\"a0db739d3b360111daca488bbc760000\",\"descriptor\":\"Hazel Joy Jambaro (101954581)\"},{\"id\":\"103338917\",\"wid\":\"93e33e00d40d10189abd264b92c90000\",\"descriptor\":\"Ken Gio Bautista (103338917)\"},{\"id\":\"182331\",\"wid\":\"9f196ba80a8701c5e90edbb905194f67\",\"descriptor\":\"Rochelle Lopez (182331)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"103308043\",\"wid\":\"c5958d2b0a39100fa88e2680188c0000\",\"descriptor\":\"Bess Francisco (103308043)\"},{\"id\":\"102165145\",\"wid\":\"0e0ea733c2ac100c448678af09f90000\",\"descriptor\":\"Sherry Ann Tayum (102165145)\"},{\"id\":\"101213059\",\"wid\":\"ed16e015daa401a27933ca9836453579\",\"descriptor\":\"OJ Sandoval (101213059)\"},{\"id\":\"101969850\",\"wid\":\"56291c7bdb230118e9873dbc71420000\",\"descriptor\":\"Lealand Vasquez (101969850)\"},{\"id\":\"102828331\",\"wid\":\"cfdc408017ea104f35e559c03e7c0000\",\"descriptor\":\"Alvin John Talens (102828331)\"},{\"id\":\"101940974\",\"wid\":\"9c30a4b5b058010b650bd3f9cd840000\",\"descriptor\":\"Jessica May Dorias (101940974)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349473\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Talent-Connect---One-Makati-2026_R1667871\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Talent-Connect---One-Makati-2026_R1667871\/apply\",\"job_requisition_id\":\"R1667871\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"maureen.adona@concentrix.com\"},\"first_name\":\"Maureen Abinan (574925)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667871\",\"wid\":\"72284790795c102c2f6b089a17b20000\",\"descriptor\":\"Talent Connect - One Makati 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"694\",\"campaign_id\":\"21834\",\"campaign_title\":\"Advisor I, Customer Service R1667168\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Cyberwest 2026\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667168\",\"location\":\"Pasig City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-03T20:07:38.003+08:00\",\"created_at\":\"2025-12-19T02:31:10.765+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgzNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Cyberwest-2026_R1667168\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"695\",\"campaign_id\":\"21833\",\"campaign_title\":\"Advisor I, Customer Service R1666261\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Alabang XTRA 2026\",\"street\":\"PHL Muntinlupa City\",\"address\":\"PHL Muntinlupa City\",\"city\":\"Davao\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p><p><\/p>\",\"ats_external_id\":\"R1666261\",\"location\":\"Davao, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T03:36:29.518+08:00\",\"created_at\":\"2025-12-19T02:31:10.548+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgzMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/Customer-Service-Advisor---Alabang-XTRA-2026_R1666261\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1780\",\"primary_location\":{\"id\":\"PH-MUN-CYBER-Y0\",\"wid\":\"b67da9176e3d1062f9e3a2b4e1bbc269\",\"descriptor\":\"PHL Muntinlupa - Alabang 1\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"100645281\",\"wid\":\"60219339f7a01064a59410810196b7d0\",\"descriptor\":\"Myrna Garcia (100645281)\"},{\"id\":\"102083409\",\"wid\":\"b02da584014810076184bde2d6c70000\",\"descriptor\":\"Ma. Elena Roldan (102083409)\"},{\"id\":\"101887500\",\"wid\":\"b21aad4d9b11017f73fb73b5cc0f0304\",\"descriptor\":\"Earl Dimaculangan (101887500)\"},{\"id\":\"102115349\",\"wid\":\"fc28a69d085a1012d0f8387705c00000\",\"descriptor\":\"Rold Dexter Apalla (102115349)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"},{\"id\":\"101903705\",\"wid\":\"8319f765de010116b7bfbb3726370000\",\"descriptor\":\"Christa Joy Amor David (101903705)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349782\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/Customer-Service-Advisor---Alabang-XTRA-2026_R1666261\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/Customer-Service-Advisor---Alabang-XTRA-2026_R1666261\/apply\",\"job_requisition_id\":\"R1666261\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"angelica.urgelles@concentrix.com\"},\"first_name\":\"Ma. Angelica Urgelles (101514379)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666261\",\"wid\":\"72b6c19dbb0e102a5fc1b4b8ea9b0000\",\"descriptor\":\"Customer Service Advisor - Alabang XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"696\",\"campaign_id\":\"21832\",\"campaign_title\":\"Advisor I, Customer Service R1682927\",\"campaign_type\":\"job_application\",\"job_title\":\"TAGUIG ARP TALKPUSH 2026\",\"street\":\"PHL Bonifacio Global City Taguig\",\"address\":\"PHL Bonifacio Global City Taguig\",\"city\":\"Cagayan de Oro\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682927\",\"location\":\"Cagayan de Oro, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:54:17.240+08:00\",\"created_at\":\"2025-12-19T02:31:10.198+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgzMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/TAGUIG-ARP-TALKPUSH-2026_R1682927\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bonifacio Global City Taguig\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1634\",\"primary_location\":{\"id\":\"PH-FOR-UPTOW-00\",\"wid\":\"740544c0a47f01302a50698f1f113d65\",\"descriptor\":\"PHL Fort Bonifacio - Uptown Mall\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102124464\",\"wid\":\"7799da4dd3a410167f5938b2d9350000\",\"descriptor\":\"Carolyn Ramoso (102124464)\"},{\"id\":\"102087372\",\"wid\":\"6fde65af0b551008c02903c1b3f30000\",\"descriptor\":\"Eldon Erispe (102087372)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"102070624\",\"wid\":\"07c8d662333d10019e1d30d769430000\",\"descriptor\":\"Ian Mojica (102070624)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349788\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/TAGUIG-ARP-TALKPUSH-2026_R1682927\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/TAGUIG-ARP-TALKPUSH-2026_R1682927\/apply\",\"job_requisition_id\":\"R1682927\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"febbieann.calma@concentrix.com\"},\"first_name\":\"Febbie Ann Calma (101216098)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682927\",\"wid\":\"6e29eaaf5197103b02408a4751130000\",\"descriptor\":\"TAGUIG ARP TALKPUSH 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"697\",\"campaign_id\":\"21829\",\"campaign_title\":\"Advisor I, Customer Service R1559112\",\"campaign_type\":\"job_application\",\"job_title\":\"BP San Lazaro 2025\",\"street\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"address\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559112\",\"location\":\"Santa Cruz, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.383+08:00\",\"created_at\":\"2025-12-19T02:31:10.151+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgyOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/BP-San-Lazaro-2025_R1559112-21\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1014\",\"primary_location\":{\"id\":\"PH-STA-YUSEC-Y0\",\"wid\":\"b67da9176e3d1062f9e3b8c39adec293\",\"descriptor\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"cedaf55a382b0179fe6dceb9ab0bf6b7\",\"address\":\"cristineabigail.capon@concentrix.com\"},\"last_name\":\"Capon\",\"first_name\":\"Cristine Abigail\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338354\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/BP-San-Lazaro-2025_R1559112-21\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/BP-San-Lazaro-2025_R1559112-21\/apply\",\"job_requisition_id\":\"R1559112\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1559112\",\"wid\":\"6ca877860ad4100e2a280eb9831c0000\",\"descriptor\":\"R1559112 BP San Lazaro 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"cedaf55a382b0179fe6dceb9ab0bf6b7\",\"address\":\"cristineabigail.capon@concentrix.com\"},\"last_name\":\"Capon\",\"first_name\":\"Cristine Abigail\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"75f444f94b400150321999bb0f1ab470\",\"address\":\"polijosef.inigo@concentrix.com\"},\"last_name\":\"Inigo\",\"first_name\":\"Polijosef\"},{\"email\":{\"wid\":\"19edd5e26516010857c3f1ef3a340003\",\"address\":\"ralphangelo.cabatu@concentrix.com\"},\"last_name\":\"Cabatu\",\"first_name\":\"Ralph Angelo\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"698\",\"campaign_id\":\"21826\",\"campaign_title\":\"Advisor I, Customer Service R1665981\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Homecoming - Shaw 2026\",\"street\":\"PHL Mandaluyong City - Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1665981\",\"location\":\"Mandaluyong, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.364+08:00\",\"created_at\":\"2025-12-19T02:31:09.796+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgyNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Homecoming---Shaw-2026_R1665981\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - Shaw 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kateann.almero@concentrix.com\"},\"first_name\":\"Almero, Kate Ann\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101241012\",\"wid\":\"76e05b2ea2fc01b944fc8c6c0d62547e\",\"descriptor\":\"Caissey Del fonso (101241012)\"},{\"id\":\"102357000\",\"wid\":\"6cb4db9d9751101dd2871940ac510000\",\"descriptor\":\"Kate Ann Almero (102357000)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"102465352\",\"wid\":\"741493b2061f1032670d5e9175780000\",\"descriptor\":\"Rechelle Ann Flor (102465352)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349750\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Homecoming---Shaw-2026_R1665981\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Homecoming---Shaw-2026_R1665981\/apply\",\"job_requisition_id\":\"R1665981\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1665981\",\"wid\":\"72b6c19dbb0e102a1e44827649680000\",\"descriptor\":\"Customer Service Advisor - Homecoming - Shaw 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"699\",\"campaign_id\":\"21825\",\"campaign_title\":\"Advisor I, Customer Service R1667153\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Cebu IT Park 2026\",\"street\":\"PHL Cebu\",\"address\":\"PHL Cebu\",\"city\":\"CEBU\",\"state\":\"Cebu\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><p>#WAH jobs also available.<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667153\",\"location\":\"CEBU, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T12:04:52.888+08:00\",\"created_at\":\"2025-12-19T02:31:09.755+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgyNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-IT-Park-2026_R1667153\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"CEBU\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Cebu\",\"wid\":\"740544c0a47f01bfd3cdec781f119259\",\"descriptor\":\"PHL Cebu\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ermmellynmay.acupang@concentrix.com\"},\"first_name\":\"Acupang, Ermmellyn May\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101950110\",\"wid\":\"0143c866a118010fbaadac1d65f20000\",\"descriptor\":\"Eminette Kyle Reminajes - Velasquez 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p><\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p><\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667864\",\"location\":\"CEBU, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:58:21.047+08:00\",\"created_at\":\"2025-12-19T02:31:09.276+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgyMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Talent-Connect----Cebu---JCentre-2026_R1667864\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaue City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6014\",\"primary_location\":{\"id\":\"PH-MAN-FORTU-Y0\",\"wid\":\"b67da9176e3d1062f9dc58056128bb96\",\"descriptor\":\"PHL Cebu City - J Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"francis.artes@concentrix.com\"},\"first_name\":\"Artes, Francis John\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101244807\",\"wid\":\"84ef38693cf301977ae513eb7529b605\",\"descriptor\":\"Khaye Perales (101244807)\"},{\"id\":\"101478782\",\"wid\":\"cf0bf17457300178358a4e080033ee7e\",\"descriptor\":\"Miguel Wilfredo Jovero (101478782)\"},{\"id\":\"101433622\",\"wid\":\"abe1d52b0bdc01596acc3664921ccc79\",\"descriptor\":\"Morielle Barquero (101433622)\"},{\"id\":\"101344505\",\"wid\":\"d68fbb48badb01a86a58ea2e031bd0a2\",\"descriptor\":\"Chenee Faye Osabel (101344505)\"},{\"id\":\"102896327\",\"wid\":\"1af7455ef1d910197d17f23d21b70000\",\"descriptor\":\"Erika Mae Pekit-pekit (102896327)\"},{\"id\":\"100707675\",\"wid\":\"60219339f7a01064a59fe7dd2c76ed47\",\"descriptor\":\"Blanch Villordon (100707675)\"},{\"id\":\"101262858\",\"wid\":\"e5c792084c3d01126e7ddbfc0e13ff70\",\"descriptor\":\"Nicole Ymas (101262858)\"},{\"id\":\"100790659\",\"wid\":\"60219339f7a01064a5ad0cb5a5742cde\",\"descriptor\":\"Angelique Rose Mangubat (100790659)\"},{\"id\":\"102032616\",\"wid\":\"a6c6b7ef2b420110ec4eb8d989da0000\",\"descriptor\":\"Marie Danielle Dela Cruz (102032616)\"},{\"id\":\"101826897\",\"wid\":\"2a3dc7769cc401eaf628aa827117c8a2\",\"descriptor\":\"Ron Babatuan (101826897)\"},{\"id\":\"101884156\",\"wid\":\"1c0b65732859010622818798420e89ba\",\"descriptor\":\"Katrina Dela Victoria (101884156)\"},{\"id\":\"101405079\",\"wid\":\"22bfa4b55eb101e49bbec9905f290b35\",\"descriptor\":\"Francis John Artes (101405079)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351099\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Talent-Connect----Cebu---JCentre-2026_R1667864\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Talent-Connect----Cebu---JCentre-2026_R1667864\/apply\",\"job_requisition_id\":\"R1667864\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"domz.ocale@concentrix.com\"},\"first_name\":\"Domz Ocale (163323)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667864\",\"wid\":\"6df082c351b5102c2eca94e687a70001\",\"descriptor\":\"Talent Connect  - Cebu - JCentre 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"702\",\"campaign_id\":\"21821\",\"campaign_title\":\"Advisor I, Customer Service R1667980\",\"campaign_type\":\"job_application\",\"job_title\":\"Eton iRecruit Engage 2025\",\"street\":\"PHL Quezon City - Eton\",\"address\":\"PHL Quezon City - Eton\",\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1100\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667980\",\"location\":\"Quezon Ave., National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.272+08:00\",\"created_at\":\"2025-12-19T02:31:09.228+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgyMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Eton-iRecruit-Engage-2025_R1667980\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1100\",\"primary_location\":{\"id\":\"PH-QUE-ETONC-Y0\",\"wid\":\"b67da9176e3d1062f9e41210367fc31d\",\"descriptor\":\"PHL Quezon City - Eton\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340825\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Eton-iRecruit-Engage-2025_R1667980\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Eton-iRecruit-Engage-2025_R1667980\/apply\",\"job_requisition_id\":\"R1667980\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667980\",\"wid\":\"6df082c351b5102c4493edc6ab270000\",\"descriptor\":\"R1667980 Eton iRecruit Engage 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"b7c480dff7af1010fdd05b55f6e40003\",\"address\":\"alyssamae.dadal@concentrix.com\"},\"last_name\":\"Dadal\",\"first_name\":\"Alyssa Mae\"},{\"email\":{\"wid\":\"81b1e2db4cd6018ed8223b4c6e3361c4\",\"address\":\"alyssamarie.reyes@concentrix.com\"},\"last_name\":\"Reyes\",\"first_name\":\"Alyssa Marie\"},{\"email\":{\"wid\":\"a8932aca6c131018cf9d2e0a0b060003\",\"address\":\"candice.santero@concentrix.com\"},\"last_name\":\"Santero\",\"first_name\":\"Candice\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"2a676a76dc60012004f1f285888b0007\",\"address\":\"denmargarett.mangulabnan@concentrix.com\"},\"last_name\":\"Mangulabnan\",\"first_name\":\"Den Margarett\"},{\"email\":{\"wid\":\"1597316affd1100472b5ebec5d7f0003\",\"address\":\"dianica.yapo@concentrix.com\"},\"last_name\":\"Yapo\",\"first_name\":\"Dianica\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"ffda3e9ba387011de87088fcba0a7c7d\",\"address\":\"johnchristopher.dayapan@concentrix.com\"},\"last_name\":\"Dayapan\",\"first_name\":\"Jace\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"f6358e3b3d6d018adbd97a3afd18c4d0\",\"address\":\"john.anonuevo@concentrix.com\"},\"last_name\":\"Anonuevo\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"d864614e3c4b011d2a03d4414ab50005\",\"address\":\"raquel.atienza@concentrix.com\"},\"last_name\":\"Atienza\",\"first_name\":\"Raquel\"},{\"email\":{\"wid\":\"9f196ba80a87010fdcffd31808196904\",\"address\":\"roldan.bonifacio@concentrix.com\"},\"last_name\":\"Bonifacio\",\"first_name\":\"Roldan\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"703\",\"campaign_id\":\"21817\",\"campaign_title\":\"Advisor I, Customer Service R1683236\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Alabang 2026\",\"street\":\"PHL Muntinlupa - Alabang 2\",\"address\":\"PHL Muntinlupa - Alabang 2\",\"city\":\"City of Muntinlupa\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1780\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683236\",\"location\":\"City of Muntinlupa, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:58:21.540+08:00\",\"created_at\":\"2025-12-19T02:31:09.147+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgxNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-2\/BP-Alabang-2026_R1683236\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1780\",\"primary_location\":{\"id\":\"PH-MUN-CYBER-Y0\",\"wid\":\"b67da9176e3d1062f9e3a2b4e1bbc269\",\"descriptor\":\"PHL Muntinlupa - Alabang 1\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"101014300\",\"wid\":\"166fa0eba09710101badc7590a174e37\",\"descriptor\":\"Lailanie Veloso (101014300)\"},{\"id\":\"101887500\",\"wid\":\"b21aad4d9b11017f73fb73b5cc0f0304\",\"descriptor\":\"Earl Dimaculangan (101887500)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350565\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-2\/BP-Alabang-2026_R1683236\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-2\/BP-Alabang-2026_R1683236\/apply\",\"job_requisition_id\":\"R1683236\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"renatochuck.mateo@concentrix.com\"},\"first_name\":\"Chuck Mateo (102244890)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683236\",\"wid\":\"6e29eaaf5197103b3267a097dc610001\",\"descriptor\":\"BP Alabang 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"704\",\"campaign_id\":\"21816\",\"campaign_title\":\"Advisor I, Customer Service R1667089\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - CDO Events 2026\",\"street\":\"PHL Cagayan de Oro - Trade St\",\"address\":\"PHL Cagayan de Oro - Trade St\",\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667089\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:26.233+08:00\",\"created_at\":\"2025-12-19T02:31:08.189+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgxNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---CDO-Events-2026_R1667089\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with six plus months of customer service experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.\u00a0 They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683425\",\"location\":\"Davao, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T20:07:21.432+08:00\",\"created_at\":\"2025-12-19T02:31:07.521+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgxMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Mall-of-Asia-Customer-Care-Specialist-iRecruit-Engage-2026_R1683425\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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trains junior team member and facilitates their work.\u00a0 Demonstrates mastery of required behaviors\/competencies such as the ability to teach\/coach other agents and\/or support the program by performing data analysis work.\u00a0 Client feedback must be favorable for progression to this level.\u00a0 Opportunity to progress here is dependent on business needs.\u00a0 Call handling tasks may be required as business needs dictate.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p>\u00a0\u00a0\u00a0<\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education with at least 12 to 18 months of call center experience\u00a0\u00a0<\/p><p>\u2022 Ability to think clearly and can explain complex issues effectively, both above average written and verbally<\/p><p>\u2022 Demonstrate product expertise<\/p><p>\u2022 Dependable with proficient attention to detail and ability to solve complex issues<\/p><p>\u2022 Can train others<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Able to add value to the program by identifying improvement areas<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666268\",\"location\":\"CEBU, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:58:21.381+08:00\",\"created_at\":\"2025-12-19T02:31:03.466+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc5OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-XTRA-2026_R1666268-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cebu City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6000\",\"primary_location\":{\"id\":\"PH-CEB-LINKG-Y0\",\"wid\":\"b67da9176e3d1062f9e3f6ffe21dc2f5\",\"descriptor\":\"PHL Cebu City - The Link\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericcarl.abellana1@concentrix.com\"},\"first_name\":\"Abellana, Eric Carl\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101478782\",\"wid\":\"cf0bf17457300178358a4e080033ee7e\",\"descriptor\":\"Miguel Wilfredo Jovero (101478782)\"},{\"id\":\"102346629\",\"wid\":\"5ea36adbf97410192d4907802b760000\",\"descriptor\":\"Eric Carl Abellana (102346629)\"},{\"id\":\"102932389\",\"wid\":\"bae06597128f10037919b0223e890000\",\"descriptor\":\"Arvin Santos (102932389)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"102032616\",\"wid\":\"a6c6b7ef2b420110ec4eb8d989da0000\",\"descriptor\":\"Marie Danielle Dela Cruz (102032616)\"},{\"id\":\"101083970\",\"wid\":\"aeae964d4d591050861ff4e9be55daea\",\"descriptor\":\"Jacqueline Pilapil (101083970)\"},{\"id\":\"102328845\",\"wid\":\"1cc09ca25f2e101226ca49dc788d0000\",\"descriptor\":\"Su Lobita\u00f1a (102328845)\"},{\"id\":\"101027219\",\"wid\":\"9864e8cfe426101a86106503417380ec\",\"descriptor\":\"Hanna Grace Illut (101027219)\"},{\"id\":\"102036868\",\"wid\":\"6d16de0b3a4b0112d26d1a72281f0000\",\"descriptor\":\"Reymart De la torre (102036868)\"},{\"id\":\"102328806\",\"wid\":\"eef45cf23983101223c57e01048b0000\",\"descriptor\":\"Syvil Kate Bagalay (102328806)\"},{\"id\":\"102887732\",\"wid\":\"ab992a5af6c110171ad9cad30fd10000\",\"descriptor\":\"Claudine Kaye Olayvar (102887732)\"},{\"id\":\"102896327\",\"wid\":\"1af7455ef1d910197d17f23d21b70000\",\"descriptor\":\"Erika Mae Pekit-pekit (102896327)\"},{\"id\":\"101344505\",\"wid\":\"d68fbb48badb01a86a58ea2e031bd0a2\",\"descriptor\":\"Chenee Faye Osabel (101344505)\"},{\"id\":\"101262858\",\"wid\":\"e5c792084c3d01126e7ddbfc0e13ff70\",\"descriptor\":\"Nicole Ymas (101262858)\"},{\"id\":\"100707675\",\"wid\":\"60219339f7a01064a59fe7dd2c76ed47\",\"descriptor\":\"Blanch Villordon (100707675)\"},{\"id\":\"102908576\",\"wid\":\"32eaf7db2e3c1008943eabfd42680000\",\"descriptor\":\"Jimpaul Maravillas (102908576)\"},{\"id\":\"101826897\",\"wid\":\"2a3dc7769cc401eaf628aa827117c8a2\",\"descriptor\":\"Ron Babatuan (101826897)\"},{\"id\":\"103282353\",\"wid\":\"66ec3d08ec4a1007c7ce575907ce0000\",\"descriptor\":\"Fritzie Mae Cabansag (103282353)\"},{\"id\":\"102028539\",\"wid\":\"4be2fdb49cb6010f9e32de2399560000\",\"descriptor\":\"Jewelshane Sibulan (102028539)\"},{\"id\":\"101884156\",\"wid\":\"1c0b65732859010622818798420e89ba\",\"descriptor\":\"Katrina Dela Victoria (101884156)\"},{\"id\":\"101115461\",\"wid\":\"b0c928be7df801b1f18536ffc64a5c3c\",\"descriptor\":\"Jayvee Ian Petere (101115461)\"},{\"id\":\"103031366\",\"wid\":\"3f4cf14cdd441026e74c3ffca0de0000\",\"descriptor\":\"Mil Cagatulia (103031366)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349725\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-XTRA-2026_R1666268-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-XTRA-2026_R1666268-1\/apply\",\"job_requisition_id\":\"R1666268\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666268\",\"wid\":\"535f2a235b67102a60703b32d4730000\",\"descriptor\":\"Customer Service Advisor - Cebu XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"711\",\"campaign_id\":\"21791\",\"campaign_title\":\"Advisor I, Customer Service R1667145\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Alabang 2026\",\"street\":\"PHL Muntinlupa City\",\"address\":\"PHL Muntinlupa City\",\"city\":\"Davao\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667145\",\"location\":\"Davao, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:58:21.467+08:00\",\"created_at\":\"2025-12-19T02:31:02.906+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc5MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/Customer-Service-Advisor---Alabang-2026_R1667145\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1557929\",\"location\":\"Mandaue City, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:25.922+08:00\",\"created_at\":\"2025-12-19T02:31:02.858+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc5MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-J-Centre-2025_R1557929\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2><\/h2><h2><\/h2><h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1558007\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:25.896+08:00\",\"created_at\":\"2025-12-19T02:31:02.793+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc4OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---UPA-XTRA-2025_R1558007-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1555213\",\"location\":\"Makati City, Metro Manila\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:25.849+08:00\",\"created_at\":\"2025-12-19T02:31:02.392+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BP-Evergreen-for-LUZON--2025_R1555213-39\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1226\",\"primary_location\":{\"id\":\"PH-MAK-RUFIN-Y0\",\"wid\":\"b67da9176e3d1062f9e37bc9b0b6c222\",\"descriptor\":\"PHL Makati City - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682198\",\"location\":\"Davao, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:54:17.350+08:00\",\"created_at\":\"2025-12-19T02:31:02.324+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc4NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Talent-Delivery---One-Makati-2026_R1682198\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - Ayala North Exchange\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"roberto.baluyot@concentrix.com\"},\"first_name\":\"Baluyot, Roberto\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"179799\",\"wid\":\"60219339f7a01064767dcf8c3a18d31a\",\"descriptor\":\"Paris Glenn Fortunado (179799)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"102833950\",\"wid\":\"e4428a04636d1052a8c3de0f46b70000\",\"descriptor\":\"Maricar Laviste (102833950)\"},{\"id\":\"101623771\",\"wid\":\"2182fb9e619301dcb1a788f39e05d3ff\",\"descriptor\":\"Jolina Villanueva (101623771)\"},{\"id\":\"1030881\",\"wid\":\"9f196ba80a8701daac31653f0119f05d\",\"descriptor\":\"Ishmael Joshua tungol (1030881)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349474\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Talent-Delivery---One-Makati-2026_R1682198\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Talent-Delivery---One-Makati-2026_R1682198\/apply\",\"job_requisition_id\":\"R1682198\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682198\",\"wid\":\"65d8044bdf5b103a670187d488850000\",\"descriptor\":\"Talent Delivery - One Makati 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"717\",\"campaign_id\":\"21778\",\"campaign_title\":\"Advisor I, Customer Service R1667112\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Shaw Events 2026\",\"street\":\"PHL Mandaluyong City - Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667112\",\"location\":\"Mandaluyong, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:25.761+08:00\",\"created_at\":\"2025-12-19T02:31:02.053+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Shaw-Events-2026_R1667112\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - Shaw 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kateann.almero@concentrix.com\"},\"first_name\":\"Almero, Kate Ann\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101241012\",\"wid\":\"76e05b2ea2fc01b944fc8c6c0d62547e\",\"descriptor\":\"Caissey Del fonso (101241012)\"},{\"id\":\"102103544\",\"wid\":\"b0d922c9d8fb100eb362becc70da0000\",\"descriptor\":\"Jethro Robles (102103544)\"},{\"id\":\"102357000\",\"wid\":\"6cb4db9d9751101dd2871940ac510000\",\"descriptor\":\"Kate Ann Almero (102357000)\"},{\"id\":\"101216098\",\"wid\":\"b6174794700301b6170b3ac7f448919f\",\"descriptor\":\"Febbie Ann Calma (101216098)\"},{\"id\":\"102465352\",\"wid\":\"741493b2061f1032670d5e9175780000\",\"descriptor\":\"Rechelle Ann Flor (102465352)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349741\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Shaw-Events-2026_R1667112\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Shaw-Events-2026_R1667112\/apply\",\"job_requisition_id\":\"R1667112\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"alfonso.figueroa@concentrix.com\"},\"first_name\":\"Alfonso Figueroa (101978251)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667112\",\"wid\":\"5b84737be9de102b92df166218cd0001\",\"descriptor\":\"Customer Service Advisor - Shaw Events 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"716\",\"campaign_id\":\"21779\",\"campaign_title\":\"Advisor I, Customer Service R1558989\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Alabang 2025\",\"street\":\"PHL Muntinlupa - Alabang 2\",\"address\":\"PHL Muntinlupa - Alabang 2\",\"city\":\"City of Muntinlupa\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1780\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1558989\",\"location\":\"City of Muntinlupa, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:29:22.565+08:00\",\"created_at\":\"2025-12-19T02:31:02.053+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc3OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-2\/BP-Alabang-2025_R1558989-30\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1556772\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:25.737+08:00\",\"created_at\":\"2025-12-19T02:31:01.980+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---Spark-Place-Cubao-2025_R1556772\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1107\",\"primary_location\":{\"id\":\"PH-CUB-SPARK-01\",\"wid\":\"740544c0a47f01a6aabc758e1f11af62\",\"descriptor\":\"PHL Quezon City - Spark Place 3rd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"db0bffd68c23011b9ea90d3b011aebf2\",\"address\":\"alaizamae.estipona@concentrix.com\"},\"last_name\":\"Avila\",\"first_name\":\"Alaiza Mae\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287874\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---Spark-Place-Cubao-2025_R1556772\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---Spark-Place-Cubao-2025_R1556772\/apply\",\"job_requisition_id\":\"R1556772\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"7f9996c7f861100e4ed466465f520003\",\"address\":\"marco.soriano@concentrix.com\"},\"last_name\":\"Soriano\",\"first_name\":\"Mac\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1556772\",\"wid\":\"537731762cb3100c0f4e31f93f140000\",\"descriptor\":\"R1556772 Talent Connect - Spark Place Cubao 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"db0bffd68c23011b9ea90d3b011aebf2\",\"address\":\"alaizamae.estipona@concentrix.com\"},\"last_name\":\"Avila\",\"first_name\":\"Alaiza Mae\"},{\"email\":{\"wid\":\"f6358e3b3d6d01263943c70fff185da9\",\"address\":\"angelita.delacruz@concentrix.com\"},\"last_name\":\"dela Cruz\",\"first_name\":\"Angelita\"},{\"email\":{\"wid\":\"51bfde16830f01f95010b4cb6c37579c\",\"address\":\"angelogabriel.palpal-latoc@concentrix.com\"},\"last_name\":\"Palpal-latoc\",\"first_name\":\"Angelo Gabriel\"},{\"email\":{\"wid\":\"e8566bf2ff271001bf01e86968e30002\",\"address\":\"aritafaye.hubilla@concentrix.com\"},\"last_name\":\"Hubilla\",\"first_name\":\"Arita Faye\"},{\"email\":{\"wid\":\"0e6198484e31104a72c4037466650003\",\"address\":\"arulyncrisshel.camarillo@concentrix.com\"},\"last_name\":\"Camarillo\",\"first_name\":\"Arulyn\"},{\"email\":{\"wid\":\"bb50c30648a51027a55e6e32ad950003\",\"address\":\"camillexena.carpio@concentrix.com\"},\"last_name\":\"Carpio\",\"first_name\":\"Camille Xena\"},{\"email\":{\"wid\":\"4d8188fff26c010a565f2376c9970003\",\"address\":\"charisma.reyes@concentrix.com\"},\"last_name\":\"Reyes\",\"first_name\":\"Charisma\"},{\"email\":{\"wid\":\"a01cd7013953100ddf27fc17cdf70003\",\"address\":\"timothyedwards.ebron@concentrix.com\"},\"last_name\":\"Ebron\",\"first_name\":\"Chicco\"},{\"email\":{\"wid\":\"96b93e5431310116e341c7849e0b0001\",\"address\":\"christajoyamor.david@concentrix.com\"},\"last_name\":\"David\",\"first_name\":\"Christa Joy 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Dawn\"},{\"email\":{\"wid\":\"d82a8891516a01aa82e88e212a17c88d\",\"address\":\"zarrahjane.fopalan@concentrix.com\"},\"last_name\":\"Fopalan\",\"first_name\":\"Zarrah Jane\"},{\"email\":{\"wid\":\"2446a636660f10064e191006b1cc0005\",\"address\":\"nathaniel.timbreza@concentrix.com\"},\"last_name\":\"Timbreza\",\"first_name\":\"Zhen\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"719\",\"campaign_id\":\"21773\",\"campaign_title\":\"Advisor I, Customer Service R1667876\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Laguna 2026\",\"street\":\"PHL Laguna\",\"address\":\"PHL Laguna\",\"city\":\"Santa Rosa Laguna\",\"state\":\"Laguna\",\"postal_code\":\"4026\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1667876\",\"location\":\"Santa Rosa Laguna, Laguna\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:25.676+08:00\",\"created_at\":\"2025-12-19T02:31:01.635+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc3Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Talent-Connect---Laguna-2026_R1667876\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Santa Rosa Laguna\",\"state\":\"Laguna\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"4026\",\"primary_location\":{\"id\":\"PH-SAN-ESERV-Y0\",\"wid\":\"b67da9176e3d1062f9e397afc1a3c254\",\"descriptor\":\"PHL Laguna\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"catherinejoy.alarcon@concentrix.com\"},\"first_name\":\"Alarcon, Catherine Joy\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103356034\",\"wid\":\"22f8820a39fa101dc994741d2d530000\",\"descriptor\":\"Olima Delson (103356034)\"},{\"id\":\"102087372\",\"wid\":\"6fde65af0b551008c02903c1b3f30000\",\"descriptor\":\"Eldon Erispe (102087372)\"},{\"id\":\"102932389\",\"wid\":\"bae06597128f10037919b0223e890000\",\"descriptor\":\"Arvin Santos (102932389)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"101166505\",\"wid\":\"f8a294dfc0f310953cf6bbcde938c346\",\"descriptor\":\"Anna Rose Benitez (101166505)\"},{\"id\":\"102856930\",\"wid\":\"8ad28f685747100a2d6d9131cd590000\",\"descriptor\":\"Marigold Palomo (102856930)\"},{\"id\":\"102089572\",\"wid\":\"c8c22b5a46f01009a26139af231b0000\",\"descriptor\":\"Jayar Yap (102089572)\"},{\"id\":\"101929180\",\"wid\":\"eec17c2e515f0107c2c2bb587bf40000\",\"descriptor\":\"Faye Cabalquinto (101929180)\"},{\"id\":\"101966235\",\"wid\":\"684fd1ea04ce011712aae90f59d70000\",\"descriptor\":\"Sarah Faith Paragas (101966235)\"},{\"id\":\"101626064\",\"wid\":\"6cd13a8a6010014a1d9de40ad80e3cd5\",\"descriptor\":\"Anne Dioquino (101626064)\"},{\"id\":\"102934089\",\"wid\":\"d62536c434f8101748a6564876220000\",\"descriptor\":\"Catherine Joy Alarcon (102934089)\"},{\"id\":\"101815398\",\"wid\":\"dca720b5a5b3015e3a932adae413493c\",\"descriptor\":\"Ben Eduard Casalme (101815398)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351434\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Talent-Connect---Laguna-2026_R1667876\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Talent-Connect---Laguna-2026_R1667876\/apply\",\"job_requisition_id\":\"R1667876\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"astrudcamille.marbella@concentrix.com\"},\"first_name\":\"Astrud Camille Marbella (100516255)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667876\",\"wid\":\"5b84737be9de102c3002218d6c120001\",\"descriptor\":\"Talent Connect - Laguna 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"720\",\"campaign_id\":\"21769\",\"campaign_title\":\"Advisor II, B2B Sales R1529497\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor II, B2B Sales\",\"street\":\"PHL Makati City - Glorietta\",\"address\":\"PHL Makati City - Glorietta\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.\",\"long_description\":\"<p><b>Responsibilities:<\/b><\/p><ul><li><p>Meet and exceed sales targets<\/p><\/li><li><p>Successfully create a business from new and existing customer accounts<\/p><\/li><li><p>Manage complex negotiations with senior-level executives<\/p><\/li><li><p>Build rapport and establish long-term relationships with customers<\/p><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><p>At least 2 year B2B sales experience<\/p><\/li><li><p>Strong verbal and written English communication skills<\/p><\/li><li><p>College Undergraduate<\/p><\/li><li><p>CRM Experience is an advantage<\/p><\/li><li><p>Self-motivated individual with proven ability to work in a target-based environment and to achieve sales goals and objectives<\/p><\/li><li><p>Knowledge in customer service principles and practices and of call center telephony and technology<\/p><\/li><li><p>Excellent phone and active listening skills<\/p><\/li><li><p>Good data entry and typing skills<\/p><\/li><li><p>Stress tolerance and resilient\u00a0<\/p><\/li><li><p>Excellent organization skills with solid work ethic<\/p><\/li><li><p>Coachable and positive attitude<\/p><\/li><li><p>A team player and can get along with other people<\/p><\/li><li><p>Willing to be part of a Sales Account<\/p><\/li><li><p>Amenable to work onsite in Makati (Glorietta 5 site)<\/p><\/li><\/ul><p><\/p><p><b>What you will get:<\/b><\/p><ul><li><p>High and competitive salary<\/p><\/li><li><p>Sales Commissions<\/p><\/li><li><p>Paid Training<\/p><\/li><li><p>13th Month pay<\/p><\/li><li><p>Monthly Performance Bonus<\/p><\/li><li><p>Night Differential Pay<\/p><\/li><li><p>Overtime Pay<\/p><\/li><li><p>Equipment Provision<\/p><\/li><li><p>Fixed Weekends Off (Saturdays and Sundays Off)<\/p><\/li><li><p>Full-Time Job<\/p><\/li><\/ul><p><\/p><p><b>Other Benefits:<\/b><\/p><ul><li><p>Accidental death insurance<\/p><\/li><li><p>Life insurance<\/p><\/li><li><p>HMO<\/p><\/li><li><p>Annual Leave Benefit<\/p><\/li><li><p>Statutory Benefit<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1529497\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:25.627+08:00\",\"created_at\":\"2025-12-19T02:31:01.009+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc2OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Advisor-I--B2B-Sales_R1529497\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - Glorietta\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"bb50c30648a51027a55e6e32ad950003\",\"address\":\"camillexena.carpio@concentrix.com\"},\"last_name\":\"Carpio\",\"first_name\":\"Camille Xena\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC3365\",\"wid\":\"ac5ccdbc2428101b74de00f9e45e0000\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-274798\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Advisor-I--B2B-Sales_R1529497\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Advisor-I--B2B-Sales_R1529497\/apply\",\"job_requisition_id\":\"R1529497\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b6b880ad92c2013584fafd26f007fa3d\",\"address\":\"carlosiii.tinio@concentrix.com\"},\"last_name\":\"Tinio\",\"first_name\":\"Carlos\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1529497\",\"wid\":\"4b07cfe278df100ddf7b24995a330000\",\"descriptor\":\"R1529497 Advisor II, B2B Sales (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"bb50c30648a51027a55e6e32ad950003\",\"address\":\"camillexena.carpio@concentrix.com\"},\"last_name\":\"Carpio\",\"first_name\":\"Camille Xena\"},{\"email\":{\"wid\":\"0ace91a1681601033403095e0e1a2a5d\",\"address\":\"crispina.castino@concentrix.com\"},\"last_name\":\"Castino\",\"first_name\":\"Crispina\"},{\"email\":{\"wid\":\"f74bef87fd1d01100b31cd4487950003\",\"address\":\"jayacinth.malvaroza@concentrix.com\"},\"last_name\":\"Malvaroza\",\"first_name\":\"Jayacinth\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"721\",\"campaign_id\":\"21766\",\"campaign_title\":\"Advisor I, B2B Sales R1529501\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, B2B Sales\",\"street\":\"PHL Makati City\",\"address\":\"PHL Makati City\",\"city\":\"Davao\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.\",\"long_description\":\"<p><b>Responsibilities:<\/b><\/p><ul><li><p>Meet and exceed sales targets<\/p><\/li><li><p>Successfully create a business from new and existing customer accounts<\/p><\/li><li><p>Manage complex negotiations with senior-level executives<\/p><\/li><li><p>Build rapport and establish long-term relationships with customers<\/p><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><p>Strong verbal and written English communication skills<\/p><\/li><li><p>Finished at least 1 year in College<\/p><\/li><li><p>At least 2 years of BPO experience with at least 1 year in BPO Sales<\/p><\/li><li><p>Self-motivated individual with proven ability to work in a target-based environment and to achieve sales goals and objectives<\/p><\/li><li><p>Knowledge in customer service principles and practices and of call center telephony and technology<\/p><\/li><li><p>Excellent phone and active listening skills<\/p><\/li><li><p>Good data entry and typing skills<\/p><\/li><li><p>Stress tolerance and resilient\u00a0<\/p><\/li><li><p>Excellent organization skills with solid work ethic<\/p><\/li><li><p>Coachable and positive attitude<\/p><\/li><li><p>A team player and can get along with other people<\/p><\/li><li><p>Willing to be part of a Sales Account<\/p><\/li><li><p>Amenable to work onsite in Makati (Glorietta 5 site)<\/p><\/li><\/ul><p><\/p><p><b>What you will get:<\/b><\/p><ul><li><p>High and competitive salary<\/p><\/li><li><p>Sales Commissions<\/p><\/li><li><p>Paid Training<\/p><\/li><li><p>13th Month pay<\/p><\/li><li><p>Monthly Performance Bonus<\/p><\/li><li><p>Night Differential Pay<\/p><\/li><li><p>Overtime Pay<\/p><\/li><li><p>Equipment Provision<\/p><\/li><li><p>Fixed Weekends Off (Saturdays and Sundays Off)<\/p><\/li><li><p>Full-Time Job<\/p><\/li><\/ul><p><\/p><p><b>Other Benefits:<\/b><\/p><ul><li><p>Accidental death insurance<\/p><\/li><li><p>Life insurance<\/p><\/li><li><p>HMO<\/p><\/li><li><p>Annual Leave Benefit<\/p><\/li><li><p>Statutory Benefit<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1529501\",\"location\":\"Davao, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T04:36:36.679+08:00\",\"created_at\":\"2025-12-19T02:31:00.899+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc2Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Advisor-I--B2B-Sales_R1529501\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - Glorietta\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"princess.andres@concentrix.com\"},\"first_name\":\"Andres, Princess\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102036335\",\"wid\":\"8da8fe455e45011a85faf97c3dcb0000\",\"descriptor\":\"Jan Roy Ricarte (102036335)\"},{\"id\":\"101533039\",\"wid\":\"7e0ecf792b280193029b548f751b181b\",\"descriptor\":\"Chie Roberto (101533039)\"},{\"id\":\"102978406\",\"wid\":\"393c0b56506f101fe61a42d11df30000\",\"descriptor\":\"Andrew Marzan (102978406)\"},{\"id\":\"102134379\",\"wid\":\"2d41b9e51cee101a8ecd5eb3d7710000\",\"descriptor\":\"Maila Guzman (102134379)\"},{\"id\":\"102475022\",\"wid\":\"771bdb8e659510375b0979ce0ca10000\",\"descriptor\":\"John Paul Luigi Mingoa (102475022)\"},{\"id\":\"16875900\",\"wid\":\"9f196ba80a87018f96a62cd504191231\",\"descriptor\":\"Rose Catherine Balubar (16875900)\"},{\"id\":\"102049290\",\"wid\":\"8248618ae6861019c4d54b5e6da60000\",\"descriptor\":\"Camille Xena Carpio (102049290)\"},{\"id\":\"017413\",\"wid\":\"ad6658a0dd1910053b36bbcc81e20000\",\"descriptor\":\"Marely Carmela Valdez (017413)\"},{\"id\":\"101868590\",\"wid\":\"c14ecc9808b501a7aa57811ad6077be6\",\"descriptor\":\"Carlos Tinio (101868590)\"},{\"id\":\"102468966\",\"wid\":\"4ac901792c9710344eb2234a961f0000\",\"descriptor\":\"Valerie Pactoloren (102468966)\"},{\"id\":\"019102\",\"wid\":\"78893d07c56a10053ba27d1d29e90000\",\"descriptor\":\"Joana Mae Santiago (019102)\"},{\"id\":\"101549422\",\"wid\":\"c8e89114865901ffa96ad691492797a8\",\"descriptor\":\"Jainess Lei Claro (101549422)\"},{\"id\":\"102366679\",\"wid\":\"796c55be191f10230ae4e6daf6660000\",\"descriptor\":\"Krystal Budod (102366679)\"},{\"id\":\"102987808\",\"wid\":\"f8662a2a5d4d100e7bfebe8db8790000\",\"descriptor\":\"Jamila Mae Siaron (102987808)\"},{\"id\":\"204820\",\"wid\":\"9f196ba80a87014377595e9a05199565\",\"descriptor\":\"Princess Andres (204820)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363292\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Advisor-I--B2B-Sales_R1529501\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Advisor-I--B2B-Sales_R1529501\/apply\",\"job_requisition_id\":\"R1529501\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"carlosiii.tinio@concentrix.com\"},\"first_name\":\"Carlos Tinio (101868590)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1529501\",\"wid\":\"4b07cfe278df100de05c164627ea0000\",\"descriptor\":\"Advisor I, B2B Sales\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"722\",\"campaign_id\":\"21762\",\"campaign_title\":\"Advisor I, Customer Service R1559087\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Cebu J Centre 2025\",\"street\":\"PHL Cebu City - J Center\",\"address\":\"PHL Cebu City - J Center\",\"city\":\"Mandaue City\",\"state\":\"Cebu\",\"postal_code\":\"6014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1559087\",\"location\":\"Mandaue City, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:25.523+08:00\",\"created_at\":\"2025-12-19T02:31:00.113+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc2Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/BP-Cebu-J-Centre-2025_R1559087-26\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mandaue City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6014\",\"primary_location\":{\"id\":\"PH-MAN-FORTU-Y0\",\"wid\":\"b67da9176e3d1062f9dc58056128bb96\",\"descriptor\":\"PHL Cebu City - J Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"4047322fd58101920db1795f0d1aac2c\",\"address\":\"blanch.villordon@concentrix.com\"},\"last_name\":\"Villordon\",\"first_name\":\"Blanch\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338321\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/BP-Cebu-J-Centre-2025_R1559087-26\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/BP-Cebu-J-Centre-2025_R1559087-26\/apply\",\"job_requisition_id\":\"R1559087\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1559087\",\"wid\":\"4978079fa2b9100e289117ccb5df0001\",\"descriptor\":\"R1559087 BP Cebu J Centre 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"4047322fd58101920db1795f0d1aac2c\",\"address\":\"blanch.villordon@concentrix.com\"},\"last_name\":\"Villordon\",\"first_name\":\"Blanch\"},{\"email\":{\"wid\":\"cedaf55a382b0179fe6dceb9ab0bf6b7\",\"address\":\"cristineabigail.capon@concentrix.com\"},\"last_name\":\"Capon\",\"first_name\":\"Cristine Abigail\"},{\"email\":{\"wid\":\"4047322fd58101e053b584a3041a7413\",\"address\":\"lyndon.ramos@concentrix.com\"},\"last_name\":\"Ramos\",\"first_name\":\"Doi\"},{\"email\":{\"wid\":\"fddc845f4d941021b236f1ab3c040002\",\"address\":\"domz.ocale@concentrix.com\"},\"last_name\":\"Ocale\",\"first_name\":\"Domz\"},{\"email\":{\"wid\":\"8af1502b95301012b87ddcd123c60001\",\"address\":\"ericcarl.abellana1@concentrix.com\"},\"last_name\":\"Abellana\",\"first_name\":\"Eric Carl\"},{\"email\":{\"wid\":\"db0bffd68c2301591511e22b121ab7bc\",\"address\":\"jacqueline.pilapil@concentrix.com\"},\"last_name\":\"Pilapil\",\"first_name\":\"Jacqueline\"},{\"email\":{\"wid\":\"f6358e3b3d6d01ab6262b3ad20196194\",\"address\":\"jea.tanajura@concentrix.com\"},\"last_name\":\"Ta\u00f1ajura\",\"first_name\":\"Jea\"},{\"email\":{\"wid\":\"3739cfa3beed019850cbdf12620ec353\",\"address\":\"katrina.delavictoria@concentrix.com\"},\"last_name\":\"Dela Victoria\",\"first_name\":\"Katrina\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"19edd5e26516010857c3f1ef3a340003\",\"address\":\"ralphangelo.cabatu@concentrix.com\"},\"last_name\":\"Cabatu\",\"first_name\":\"Ralph Angelo\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"723\",\"campaign_id\":\"21761\",\"campaign_title\":\"Advisor I, Customer Service R1559118\",\"campaign_type\":\"job_application\",\"job_title\":\"BP UPA 2025\",\"street\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559118\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:25.503+08:00\",\"created_at\":\"2025-12-19T02:31:00.096+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc2MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/BP-UPA-2025_R1559118-26\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-02\",\"wid\":\"740544c0a47f01011a791c8f1f114864\",\"descriptor\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"543cb86d2c2210100a770b560e920003\",\"address\":\"alexis.laroa@concentrix.com\"},\"last_name\":\"Laroa\",\"first_name\":\"Alexis\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338445\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/BP-UPA-2025_R1559118-26\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/BP-UPA-2025_R1559118-26\/apply\",\"job_requisition_id\":\"R1559118\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations 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Anne\"},{\"email\":{\"wid\":\"195c3cb9814c10021ee0ddd7d8b60001\",\"address\":\"gabrielirvin.santiago@concentrix.com\"},\"last_name\":\"Santiago\",\"first_name\":\"Gabriel Irvin\"},{\"email\":{\"wid\":\"1f5fd4ff722d0102ecd579b53e8e0000\",\"address\":\"gladysalehli.butial@concentrix.com\"},\"last_name\":\"Butial\",\"first_name\":\"Gladys Alehli\"},{\"email\":{\"wid\":\"76f1f182a7ac10126cd3ade0aaaf0001\",\"address\":\"hannah.bayquen@concentrix.com\"},\"last_name\":\"Bayquen\",\"first_name\":\"Hannah\"},{\"email\":{\"wid\":\"bf9ee7480368101fb17aa0158ec10002\",\"address\":\"harmonkidd.ramos@concentrix.com\"},\"last_name\":\"Ramos\",\"first_name\":\"Harmon Kidd\"},{\"email\":{\"wid\":\"31fcaa920650011bb3b78d60186b0003\",\"address\":\"haydee.delacruz@concentrix.com\"},\"last_name\":\"dela 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12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"724\",\"campaign_id\":\"21760\",\"campaign_title\":\"Advisor II, Customer Service R1575611\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect TIKTOK - Laguna 2025\",\"street\":\"PHL Laguna\",\"address\":\"PHL Laguna\",\"city\":\"Santa Rosa Laguna\",\"state\":\"Laguna\",\"postal_code\":\"4026\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate II position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with six plus months of customer service experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.\u00a0 They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p><p><\/p>\",\"ats_external_id\":\"R1575611\",\"location\":\"Santa Rosa Laguna, Laguna\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:25.483+08:00\",\"created_at\":\"2025-12-19T02:31:00.096+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc2MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Talent-Connect-TIKTOK---Laguna-2025_R1575611\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Santa Rosa Laguna\",\"state\":\"Laguna\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"4026\",\"primary_location\":{\"id\":\"PH-SAN-ESERV-Y0\",\"wid\":\"b67da9176e3d1062f9e397afc1a3c254\",\"descriptor\":\"PHL Laguna\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"a25435a373dc10030f42891b9b690003\",\"address\":\"annarose.benitez@concentrix.com\"},\"last_name\":\"Benitez\",\"first_name\":\"Anna Rose\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-299246\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Talent-Connect-TIKTOK---Laguna-2025_R1575611\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Talent-Connect-TIKTOK---Laguna-2025_R1575611\/apply\",\"job_requisition_id\":\"R1575611\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"a3467c9bc6fc0128267129180d1aca1c\",\"address\":\"astrudcamille.marbella@concentrix.com\"},\"last_name\":\"Marbella\",\"first_name\":\"Astrud Camille\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1575611\",\"wid\":\"524b63f5f8611018a89e03a0749c0001\",\"descriptor\":\"R1575611 Talent Connect TIKTOK - Laguna 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"a25435a373dc10030f42891b9b690003\",\"address\":\"annarose.benitez@concentrix.com\"},\"last_name\":\"Benitez\",\"first_name\":\"Anna Rose\"},{\"email\":{\"wid\":\"429bfc93968a0196a5f5b0afcf1235b0\",\"address\":\"ben.casalme@concentrix.com\"},\"last_name\":\"Casalme\",\"first_name\":\"Ben Eduard\"},{\"email\":{\"wid\":\"3ea0636ec5ba01b0da29c658d81a4839\",\"address\":\"camille.mahan@concentrix.com\"},\"last_name\":\"Mahan\",\"first_name\":\"Camille\"},{\"email\":{\"wid\":\"23181537e7fb0107d40fa4b72bf10004\",\"address\":\"allyssafaye.cabalquinto@concentrix.com\"},\"last_name\":\"Cabalquinto\",\"first_name\":\"Faye\"},{\"email\":{\"wid\":\"9c2189ad15b1011f8f4860eaa30a000b\",\"address\":\"maricel.cardama1@concentrix.com\"},\"last_name\":\"Cardama\",\"first_name\":\"Matel\"},{\"email\":{\"wid\":\"7d9ace39de0010107e42f01b3dc90001\",\"address\":\"pamelafrances.vallejos@concentrix.com\"},\"last_name\":\"Vallejos\",\"first_name\":\"Pamela Frances\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"725\",\"campaign_id\":\"21757\",\"campaign_title\":\"Advisor I, Customer Service R1666284\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Nuvali XTRA 2026\",\"street\":\"PHL Laguna\",\"address\":\"PHL Laguna\",\"city\":\"Santa Rosa Laguna\",\"state\":\"Laguna\",\"postal_code\":\"4026\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p>#LI-DNI<br \/>\u00a0<\/p>\",\"ats_external_id\":\"R1666284\",\"location\":\"Santa Rosa Laguna, Laguna\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:25.462+08:00\",\"created_at\":\"2025-12-19T02:30:59.893+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Customer-Service-Advisor---Nuvali-XTRA-2026_R1666284\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Santa Rosa Laguna\",\"state\":\"Laguna\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"4026\",\"primary_location\":{\"id\":\"PH-SAN-ESERV-Y0\",\"wid\":\"b67da9176e3d1062f9e397afc1a3c254\",\"descriptor\":\"PHL Laguna\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"catherinejoy.alarcon@concentrix.com\"},\"first_name\":\"Alarcon, Catherine Joy\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102089572\",\"wid\":\"c8c22b5a46f01009a26139af231b0000\",\"descriptor\":\"Jayar Yap (102089572)\"},{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"101166505\",\"wid\":\"f8a294dfc0f310953cf6bbcde938c346\",\"descriptor\":\"Anna Rose Benitez (101166505)\"},{\"id\":\"101929180\",\"wid\":\"eec17c2e515f0107c2c2bb587bf40000\",\"descriptor\":\"Faye Cabalquinto (101929180)\"},{\"id\":\"101815398\",\"wid\":\"dca720b5a5b3015e3a932adae413493c\",\"descriptor\":\"Ben Eduard Casalme (101815398)\"},{\"id\":\"102934089\",\"wid\":\"d62536c434f8101748a6564876220000\",\"descriptor\":\"Catherine Joy Alarcon (102934089)\"},{\"id\":\"101361591\",\"wid\":\"7ca789c8bcf20167b48d5d11262f2736\",\"descriptor\":\"Ana Nicole Tuiza (101361591)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349744\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Customer-Service-Advisor---Nuvali-XTRA-2026_R1666284\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Customer-Service-Advisor---Nuvali-XTRA-2026_R1666284\/apply\",\"job_requisition_id\":\"R1666284\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666284\",\"wid\":\"534b56b3f6e7102a61e00d5394b60001\",\"descriptor\":\"Customer Service Advisor - Nuvali XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"726\",\"campaign_id\":\"21756\",\"campaign_title\":\"Advisor I, Customer Service R1559099\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Eton 2025\",\"street\":\"PHL Quezon City - Eton\",\"address\":\"PHL Quezon City - Eton\",\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1100\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1559099\",\"location\":\"Quezon Ave., National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:25.438+08:00\",\"created_at\":\"2025-12-19T02:30:59.809+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/BP-Eton-2025_R1559099-28\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1100\",\"primary_location\":{\"id\":\"PH-QUE-ETONC-Y0\",\"wid\":\"b67da9176e3d1062f9e41210367fc31d\",\"descriptor\":\"PHL Quezon City - Eton\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"efe91741a3f9100e17468f8b72050003\",\"address\":\"aiziejoshua.lim@concentrix.com\"},\"last_name\":\"Lim\",\"first_name\":\"Aizie Joshua\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338428\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/BP-Eton-2025_R1559099-28\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/BP-Eton-2025_R1559099-28\/apply\",\"job_requisition_id\":\"R1559099\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1559099\",\"wid\":\"4ad006df0504100e29566658fb0b0000\",\"descriptor\":\"R1559099 BP Eton 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"efe91741a3f9100e17468f8b72050003\",\"address\":\"aiziejoshua.lim@concentrix.com\"},\"last_name\":\"Lim\",\"first_name\":\"Aizie Joshua\"},{\"email\":{\"wid\":\"db0bffd68c23011b9ea90d3b011aebf2\",\"address\":\"alaizamae.estipona@concentrix.com\"},\"last_name\":\"Avila\",\"first_name\":\"Alaiza Mae\"},{\"email\":{\"wid\":\"570670c22957100472b3e9b717b80000\",\"address\":\"ananicole.tuiza@concentrix.com\"},\"last_name\":\"Tuiza\",\"first_name\":\"Ana Nicole\"},{\"email\":{\"wid\":\"0e6198484e31104a72c4037466650003\",\"address\":\"arulyncrisshel.camarillo@concentrix.com\"},\"last_name\":\"Camarillo\",\"first_name\":\"Arulyn\"},{\"email\":{\"wid\":\"4b548176043f01c45354f302192689ac\",\"address\":\"benjie.basa@concentrix.com\"},\"last_name\":\"Basa\",\"first_name\":\"Benjie\"},{\"email\":{\"wid\":\"bb50c30648a51027a55e6e32ad950003\",\"address\":\"camillexena.carpio@concentrix.com\"},\"last_name\":\"Carpio\",\"first_name\":\"Camille Xena\"},{\"email\":{\"wid\":\"0ace91a1681601033403095e0e1a2a5d\",\"address\":\"crispina.castino@concentrix.com\"},\"last_name\":\"Castino\",\"first_name\":\"Crispina\"},{\"email\":{\"wid\":\"cedaf55a382b0179fe6dceb9ab0bf6b7\",\"address\":\"cristineabigail.capon@concentrix.com\"},\"last_name\":\"Capon\",\"first_name\":\"Cristine Abigail\"},{\"email\":{\"wid\":\"2a676a76dc60012004f1f285888b0007\",\"address\":\"denmargarett.mangulabnan@concentrix.com\"},\"last_name\":\"Mangulabnan\",\"first_name\":\"Den Margarett\"},{\"email\":{\"wid\":\"8f06205a2aeb011b64738f9dfb350001\",\"address\":\"emelia.timon@concentrix.com\"},\"last_name\":\"Timon\",\"first_name\":\"Emelia\"},{\"email\":{\"wid\":\"bf9ee7480368101fb17aa0158ec10002\",\"address\":\"harmonkidd.ramos@concentrix.com\"},\"last_name\":\"Ramos\",\"first_name\":\"Harmon Kidd\"},{\"email\":{\"wid\":\"e69227feb69701100a8fd1c6a0d30003\",\"address\":\"jasminenicole.abing@concentrix.com\"},\"last_name\":\"Abing\",\"first_name\":\"Jasmine Nicole\"},{\"email\":{\"wid\":\"91dd5a853727101932aab93516c80001\",\"address\":\"joserafael.parreno@concentrix.com\"},\"last_name\":\"Parre\u00f1o\",\"first_name\":\"Jose Rafael\"},{\"email\":{\"wid\":\"de4ed5cfbe540121a90c996287860001\",\"address\":\"mary.sioco@concentrix.com\"},\"last_name\":\"Sioco\",\"first_name\":\"Joy\"},{\"email\":{\"wid\":\"5c9ed5f060e4102ce384ed2f244d0003\",\"address\":\"julianaraquel.piojo@concentrix.com\"},\"last_name\":\"Piojo\",\"first_name\":\"Juliana Raquel\"},{\"email\":{\"wid\":\"08bd5c5c4de8100419828623206f0001\",\"address\":\"juliuscesar.cantillon@concentrix.com\"},\"last_name\":\"Cantillon\",\"first_name\":\"Julius\"},{\"email\":{\"wid\":\"b6ad546c2c0201e25560cbe17d1ade66\",\"address\":\"turgo.christiankelsie@concentrix.com\"},\"last_name\":\"Turgo\",\"first_name\":\"Kelsie\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"9f196ba80a8701c719fbfd6d08199b31\",\"address\":\"Maila.Evangelista@concentrix.com\"},\"last_name\":\"Evangelista\",\"first_name\":\"Maila\"},{\"email\":{\"wid\":\"1a180cbcd072013f286b65ac7f18f1a7\",\"address\":\"mikaela.pardalis@concentrix.com\"},\"last_name\":\"Pardalis\",\"first_name\":\"Mikaela\"},{\"email\":{\"wid\":\"959ecfaa0b2a101b652507df66850003\",\"address\":\"nicole.arlegui@concentrix.com\"},\"last_name\":\"Arlegui\",\"first_name\":\"Nicole\"},{\"email\":{\"wid\":\"19edd5e26516010857c3f1ef3a340003\",\"address\":\"ralphangelo.cabatu@concentrix.com\"},\"last_name\":\"Cabatu\",\"first_name\":\"Ralph Angelo\"},{\"email\":{\"wid\":\"ace70ea604311012ac9d184876b40005\",\"address\":\"rayvincent.morallos@concentrix.com\"},\"last_name\":\"Morallos\",\"first_name\":\"Ray Vincent\"},{\"email\":{\"wid\":\"01b4a71a8ff00112eeb9fc9676210005\",\"address\":\"reymart.delatorre@concentrix.com\"},\"last_name\":\"De la torre\",\"first_name\":\"Reymart\"},{\"email\":{\"wid\":\"fcf0f5eb652d100e5648816c3baa0003\",\"address\":\"raymond.gastardo@concentrix.com\"},\"last_name\":\"Gastardo\",\"first_name\":\"Winter\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"727\",\"campaign_id\":\"21742\",\"campaign_title\":\"Advisor I, Customer Service R1668283\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Digital Intake Shaw 2026\",\"street\":\"PHL Mandaluyong City - Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1668283\",\"location\":\"Mandaluyong, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:25.397+08:00\",\"created_at\":\"2025-12-19T02:30:54.790+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc0Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Digital-Intake-Shaw-2026_R1668283\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - Shaw 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kateann.almero@concentrix.com\"},\"first_name\":\"Almero, Kate Ann\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"102107461\",\"wid\":\"e18fba697eaa1010412c69f640900000\",\"descriptor\":\"Julie Anne Hadlocon (102107461)\"},{\"id\":\"101166505\",\"wid\":\"f8a294dfc0f310953cf6bbcde938c346\",\"descriptor\":\"Anna Rose Benitez (101166505)\"},{\"id\":\"102357000\",\"wid\":\"6cb4db9d9751101dd2871940ac510000\",\"descriptor\":\"Kate Ann Almero (102357000)\"},{\"id\":\"101940974\",\"wid\":\"9c30a4b5b058010b650bd3f9cd840000\",\"descriptor\":\"Jessica May Dorias (101940974)\"},{\"id\":\"102465352\",\"wid\":\"741493b2061f1032670d5e9175780000\",\"descriptor\":\"Rechelle Ann Flor (102465352)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349704\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Digital-Intake-Shaw-2026_R1668283\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Digital-Intake-Shaw-2026_R1668283\/apply\",\"job_requisition_id\":\"R1668283\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"renatochuck.mateo@concentrix.com\"},\"first_name\":\"Chuck Mateo (102244890)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1668283\",\"wid\":\"37f3c07ea1f2102c7fcc537f70920001\",\"descriptor\":\"Customer Service Advisor - Digital Intake Shaw 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"728\",\"campaign_id\":\"21738\",\"campaign_title\":\"Advisor I, Customer Service R1556707\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Baguio XP 2025\",\"street\":\"PHL Baguio City - TechnoHub A\",\"address\":\"PHL Baguio City - TechnoHub A\",\"city\":\"Baguio City\",\"state\":\"Benguet\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1556707\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:25.375+08:00\",\"created_at\":\"2025-12-19T02:30:54.470+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTczOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-XP-2025_R1556707\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BAGUI-Y0\",\"wid\":\"b67da9176e3d1062f9e3c7a99041c2af\",\"descriptor\":\"PHL Baguio City - TechnoHub A\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"501949a6d8c51016504c012f36cd0001\",\"address\":\"danbrian.arenas@concentrix.com\"},\"last_name\":\"Arenas\",\"first_name\":\"Dan Brian\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287659\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-XP-2025_R1556707\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-XP-2025_R1556707\/apply\",\"job_requisition_id\":\"R1556707\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701298d3cef890719f9cb\",\"address\":\"maureen.adona@concentrix.com\"},\"last_name\":\"Abinan\",\"first_name\":\"Maureen\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1556707\",\"wid\":\"4823bb8e35b0100c0a9bdecf46230000\",\"descriptor\":\"R1556707 Customer Service Advisor - Baguio XP 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"501949a6d8c51016504c012f36cd0001\",\"address\":\"danbrian.arenas@concentrix.com\"},\"last_name\":\"Arenas\",\"first_name\":\"Dan Brian\"},{\"email\":{\"wid\":\"38f10b53a71e100be0a7559eb57f0001\",\"address\":\"jomardean.deguzman@concentrix.com\"},\"last_name\":\"De Guzman\",\"first_name\":\"Dean\"},{\"email\":{\"wid\":\"8187c86a58d4101b8df7479e3a490004\",\"address\":\"ehelziahjane.manantan@concentrix.com\"},\"last_name\":\"Manantan\",\"first_name\":\"Ehelziah Jane\"},{\"email\":{\"wid\":\"f58fff64fb3b100fedd36899679f0003\",\"address\":\"francineanne.aris@concentrix.com\"},\"last_name\":\"Aris\",\"first_name\":\"Francine Anne\"},{\"email\":{\"wid\":\"76f1f182a7ac10126cd3ade0aaaf0001\",\"address\":\"hannah.bayquen@concentrix.com\"},\"last_name\":\"Bayquen\",\"first_name\":\"Hannah\"},{\"email\":{\"wid\":\"348ab42a1ef7103347dfc61b3f7a0001\",\"address\":\"juliafranchesca.cabigon@concentrix.com\"},\"last_name\":\"Cabigon\",\"first_name\":\"Julia Franchesca\"},{\"email\":{\"wid\":\"0fb14d6ee3fe101427da2ff747f70001\",\"address\":\"nathaniel.cabreros@concentrix.com\"},\"last_name\":\"Cabreros\",\"first_name\":\"Nathaniel\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"729\",\"campaign_id\":\"21737\",\"campaign_title\":\"Advisor I, Customer Service R1667865\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Clark 2026\",\"street\":\"PHL Clark\",\"address\":\"PHL Clark\",\"city\":\"Angeles City\",\"state\":\"Pampanga\",\"postal_code\":\"2009\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667865\",\"location\":\"Angeles City, Pampanga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:25.353+08:00\",\"created_at\":\"2025-12-19T02:30:54.403+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTczNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Talent-Connect---Clark-2026_R1667865\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Angeles City\",\"state\":\"Pampanga\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2009\",\"primary_location\":{\"id\":\"PH-PAM-GARCI-Y0\",\"wid\":\"b67da9176e3d1062f9e45025091dc385\",\"descriptor\":\"PHL Clark\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"xzyr.acutan@concentrix.com\"},\"first_name\":\"Acutan, Xzyr\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101622736\",\"wid\":\"3dc99dfe0b4b018a6dc786f7e00d1d77\",\"descriptor\":\"Jastro Jeremy Ocampo (101622736)\"},{\"id\":\"102251757\",\"wid\":\"281bd54235df101b9ca274a9cbba0000\",\"descriptor\":\"Virgilio Caballero (102251757)\"},{\"id\":\"102026540\",\"wid\":\"019d7625ef50010e424040a4de0f0000\",\"descriptor\":\"Jhey Aggihao (102026540)\"},{\"id\":\"103352219\",\"wid\":\"22f8820a39fa101cdfbbb1dd52d30000\",\"descriptor\":\"Ronan Vonn Bustarde (103352219)\"},{\"id\":\"182331\",\"wid\":\"9f196ba80a8701c5e90edbb905194f67\",\"descriptor\":\"Rochelle Lopez (182331)\"},{\"id\":\"102202711\",\"wid\":\"948a35e6f492102447caa8644e450000\",\"descriptor\":\"Chantel Joie Salunga (102202711)\"},{\"id\":\"906322\",\"wid\":\"f6358e3b3d6d01fbf823936d0319ef62\",\"descriptor\":\"Em Martin (906322)\"},{\"id\":\"101882541\",\"wid\":\"99fb7752f7c8019b50f121e9db0d563b\",\"descriptor\":\"Jhovinalyn Viscaino (101882541)\"},{\"id\":\"103311354\",\"wid\":\"900407345aee1010541152ffc90c0000\",\"descriptor\":\"Jalene Fabian (103311354)\"},{\"id\":\"103378715\",\"wid\":\"0250096828e410240632c76cdf410000\",\"descriptor\":\"Xzyr Acutan (103378715)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349337\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Talent-Connect---Clark-2026_R1667865\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Talent-Connect---Clark-2026_R1667865\/apply\",\"job_requisition_id\":\"R1667865\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"maureen.adona@concentrix.com\"},\"first_name\":\"Maureen Abinan (574925)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667865\",\"wid\":\"37f3c07ea1f2102c2ee1265f42260000\",\"descriptor\":\"Talent Connect - Clark 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"730\",\"campaign_id\":\"21735\",\"campaign_title\":\"Advisor I, Customer Service R1559080\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Baguio 2025\",\"street\":\"PHL Baguio City\",\"address\":\"PHL Baguio City\",\"city\":\"Cagayan de Oro\",\"state\":\"Benguet\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559080\",\"location\":\"Cagayan de Oro, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:34:15.404+08:00\",\"created_at\":\"2025-12-19T02:30:54.340+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTczNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/BP-Baguio-2025_R1559080-29\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BLDGB-Y0\",\"wid\":\"b67da9176e3d1062f9e4190fec71c327\",\"descriptor\":\"PHL Baguio City - TechnoHub B\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"d53a20d4b42c10103a333a5cd5f90002\",\"address\":\"annlorrane.lacquen@concentrix.com\"},\"last_name\":\"Lacquen\",\"first_name\":\"Ann Lorrane\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338353\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/BP-Baguio-2025_R1559080-29\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/BP-Baguio-2025_R1559080-29\/apply\",\"job_requisition_id\":\"R1559080\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1559080\",\"wid\":\"3ca7513d3442100e2850191dee500000\",\"descriptor\":\"R1559080 BP Baguio 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"d53a20d4b42c10103a333a5cd5f90002\",\"address\":\"annlorrane.lacquen@concentrix.com\"},\"last_name\":\"Lacquen\",\"first_name\":\"Ann Lorrane\"},{\"email\":{\"wid\":\"fd157d9f5de810259fe7eeb0f37d0003\",\"address\":\"babyjoy.acam@concentrix.com\"},\"last_name\":\"Acam\",\"first_name\":\"Babyjoy\"},{\"email\":{\"wid\":\"cedaf55a382b0179fe6dceb9ab0bf6b7\",\"address\":\"cristineabigail.capon@concentrix.com\"},\"last_name\":\"Capon\",\"first_name\":\"Cristine Abigail\"},{\"email\":{\"wid\":\"501949a6d8c51016504c012f36cd0001\",\"address\":\"danbrian.arenas@concentrix.com\"},\"last_name\":\"Arenas\",\"first_name\":\"Dan Brian\"},{\"email\":{\"wid\":\"38f10b53a71e100be0a7559eb57f0001\",\"address\":\"jomardean.deguzman@concentrix.com\"},\"last_name\":\"De Guzman\",\"first_name\":\"Dean\"},{\"email\":{\"wid\":\"8187c86a58d4101b8df7479e3a490004\",\"address\":\"ehelziahjane.manantan@concentrix.com\"},\"last_name\":\"Manantan\",\"first_name\":\"Ehelziah Jane\"},{\"email\":{\"wid\":\"2b835bd60651100efcd20904dc960003\",\"address\":\"manuel.antonio1@concentrix.com\"},\"last_name\":\"Antonio\",\"first_name\":\"Elle\"},{\"email\":{\"wid\":\"f58fff64fb3b100fedd36899679f0003\",\"address\":\"francineanne.aris@concentrix.com\"},\"last_name\":\"Aris\",\"first_name\":\"Francine Anne\"},{\"email\":{\"wid\":\"76f1f182a7ac10126cd3ade0aaaf0001\",\"address\":\"hannah.bayquen@concentrix.com\"},\"last_name\":\"Bayquen\",\"first_name\":\"Hannah\"},{\"email\":{\"wid\":\"759bccd4a2551011edb7baf3a00d0003\",\"address\":\"jerusalem.viernes@concentrix.com\"},\"last_name\":\"Viernes\",\"first_name\":\"Jerusalem\"},{\"email\":{\"wid\":\"348ab42a1ef7103347dfc61b3f7a0001\",\"address\":\"juliafranchesca.cabigon@concentrix.com\"},\"last_name\":\"Cabigon\",\"first_name\":\"Julia Franchesca\"},{\"email\":{\"wid\":\"5c9ed5f060e4102ce384ed2f244d0003\",\"address\":\"julianaraquel.piojo@concentrix.com\"},\"last_name\":\"Piojo\",\"first_name\":\"Juliana Raquel\"},{\"email\":{\"wid\":\"486015ab545d1012cd1d1e3ff7400003\",\"address\":\"juvelyn.altisin@concentrix.com\"},\"last_name\":\"Altisin\",\"first_name\":\"Juvelyn\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"0fb14d6ee3fe101427da2ff747f70001\",\"address\":\"nathaniel.cabreros@concentrix.com\"},\"last_name\":\"Cabreros\",\"first_name\":\"Nathaniel\"},{\"email\":{\"wid\":\"19edd5e26516010857c3f1ef3a340003\",\"address\":\"ralphangelo.cabatu@concentrix.com\"},\"last_name\":\"Cabatu\",\"first_name\":\"Ralph Angelo\"},{\"email\":{\"wid\":\"7b03a56bb10c10214d7de196e6170003\",\"address\":\"reneofeljohn.millan@concentrix.com\"},\"last_name\":\"Millan\",\"first_name\":\"Renz\"},{\"email\":{\"wid\":\"a8a6e39155d610243de844c817e80003\",\"address\":\"rheasharmaine.dionisio@concentrix.com\"},\"last_name\":\"Dionisio\",\"first_name\":\"Rhea Sharmaine\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"},{\"email\":{\"wid\":\"2446a636660f10064e191006b1cc0005\",\"address\":\"nathaniel.timbreza@concentrix.com\"},\"last_name\":\"Timbreza\",\"first_name\":\"Zhen\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"731\",\"campaign_id\":\"21727\",\"campaign_title\":\"Advisor I, Customer Service R1559113\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Shaw 2025\",\"street\":\"PHL Mandaluyong City - Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559113\",\"location\":\"Mandaluyong, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:25.184+08:00\",\"created_at\":\"2025-12-19T02:30:53.746+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTcyNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/BP-Shaw-2025_R1559113-20\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - Shaw 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"fcf337f349e0011d006e96d076ae0000\",\"address\":\"alfonso.figueroa@concentrix.com\"},\"last_name\":\"Figueroa\",\"first_name\":\"Alfonso\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-341273\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/BP-Shaw-2025_R1559113-20\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/BP-Shaw-2025_R1559113-20\/apply\",\"job_requisition_id\":\"R1559113\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1559113\",\"wid\":\"3ca7513d3442100e2a46ad3d88f80000\",\"descriptor\":\"R1559113 BP Shaw 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"fcf337f349e0011d006e96d076ae0000\",\"address\":\"alfonso.figueroa@concentrix.com\"},\"last_name\":\"Figueroa\",\"first_name\":\"Alfonso\"},{\"email\":{\"wid\":\"87b02d0ee4960103ebdb69ad101a2484\",\"address\":\"febbieann.calma@concentrix.com\"},\"last_name\":\"Calma\",\"first_name\":\"Febbie Ann\"},{\"email\":{\"wid\":\"8ae93a1d10c7101df09df481fe0a0004\",\"address\":\"kateann.almero@concentrix.com\"},\"last_name\":\"Almero\",\"first_name\":\"Kate Ann\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"732\",\"campaign_id\":\"21726\",\"campaign_title\":\"Advisor I, Customer Service R1667090\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Cebu IT Park Events 2026\",\"street\":\"PHL Cebu\",\"address\":\"PHL Cebu\",\"city\":\"CEBU\",\"state\":\"Cebu\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><p>#WAH jobs also available.<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667090\",\"location\":\"CEBU, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:58:21.373+08:00\",\"created_at\":\"2025-12-19T02:30:53.478+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTcyNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-IT-Park-Events-2026_R1667090\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cebu City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6000\",\"primary_location\":{\"id\":\"PH-CEB-LINKG-Y0\",\"wid\":\"b67da9176e3d1062f9e3f6ffe21dc2f5\",\"descriptor\":\"PHL Cebu City - The Link\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericcarl.abellana1@concentrix.com\"},\"first_name\":\"Abellana, Eric Carl\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101478782\",\"wid\":\"cf0bf17457300178358a4e080033ee7e\",\"descriptor\":\"Miguel Wilfredo Jovero (101478782)\"},{\"id\":\"101007183\",\"wid\":\"cc173d452752100bd6c8a3fb69e744ef\",\"descriptor\":\"Marie Charryzze Cortes (101007183)\"},{\"id\":\"101433622\",\"wid\":\"abe1d52b0bdc01596acc3664921ccc79\",\"descriptor\":\"Morielle Barquero (101433622)\"},{\"id\":\"102346629\",\"wid\":\"5ea36adbf97410192d4907802b760000\",\"descriptor\":\"Eric Carl Abellana (102346629)\"},{\"id\":\"1028120\",\"wid\":\"f6358e3b3d6d0159efa9b4ad20196a94\",\"descriptor\":\"Jea Ta\u00f1ajura (1028120)\"},{\"id\":\"101083970\",\"wid\":\"aeae964d4d591050861ff4e9be55daea\",\"descriptor\":\"Jacqueline Pilapil (101083970)\"},{\"id\":\"102328845\",\"wid\":\"1cc09ca25f2e101226ca49dc788d0000\",\"descriptor\":\"Su Lobita\u00f1a (102328845)\"},{\"id\":\"101235593\",\"wid\":\"5394e058370d01bfa421a721905cb138\",\"descriptor\":\"Faith Kwong (101235593)\"},{\"id\":\"102896327\",\"wid\":\"1af7455ef1d910197d17f23d21b70000\",\"descriptor\":\"Erika Mae Pekit-pekit (102896327)\"},{\"id\":\"102841916\",\"wid\":\"21a23c40064810031f9632d26f960000\",\"descriptor\":\"Mia Dayaganon (102841916)\"},{\"id\":\"101344505\",\"wid\":\"d68fbb48badb01a86a58ea2e031bd0a2\",\"descriptor\":\"Chenee Faye Osabel (101344505)\"},{\"id\":\"101262858\",\"wid\":\"e5c792084c3d01126e7ddbfc0e13ff70\",\"descriptor\":\"Nicole Ymas (101262858)\"},{\"id\":\"100707675\",\"wid\":\"60219339f7a01064a59fe7dd2c76ed47\",\"descriptor\":\"Blanch Villordon (100707675)\"},{\"id\":\"101994547\",\"wid\":\"83e0950206e8012443353406e0a60000\",\"descriptor\":\"Roger Angelo Lansa (101994547)\"},{\"id\":\"101812689\",\"wid\":\"70cc86cbc44e01a86cc4bde00211bb59\",\"descriptor\":\"Allysson Mae Licayan (101812689)\"},{\"id\":\"101826897\",\"wid\":\"2a3dc7769cc401eaf628aa827117c8a2\",\"descriptor\":\"Ron Babatuan (101826897)\"},{\"id\":\"102028539\",\"wid\":\"4be2fdb49cb6010f9e32de2399560000\",\"descriptor\":\"Jewelshane Sibulan (102028539)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351090\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-IT-Park-Events-2026_R1667090\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-IT-Park-Events-2026_R1667090\/apply\",\"job_requisition_id\":\"R1667090\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"domz.ocale@concentrix.com\"},\"first_name\":\"Domz Ocale (163323)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667090\",\"wid\":\"37f3c07ea1f2102b8eef2787ac530000\",\"descriptor\":\"Customer Service Advisor - Cebu IT Park Events 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"733\",\"campaign_id\":\"21718\",\"campaign_title\":\"Advisor I, Customer Service R1357420\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Baguio 2023\",\"street\":\"PHL Baguio City - TechnoHub B\",\"address\":\"PHL Baguio City - TechnoHub B\",\"city\":\"Baguio City\",\"state\":\"Benguet\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1357420\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:25.075+08:00\",\"created_at\":\"2025-12-19T02:30:52.895+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTcxOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-2023_R1357420-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-203449\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-2023_R1357420-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-2023_R1357420-1\/apply\",\"job_requisition_id\":\"R1357420\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701298d3cef890719f9cb\",\"address\":\"maureen.adona@concentrix.com\"},\"last_name\":\"Abinan\",\"first_name\":\"Maureen\"},\"category_groups\":[{\"id\":\"CF Operations 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Franchesca\"},{\"email\":{\"wid\":\"4916e705c6871019896fee5327da0003\",\"address\":\"liza.pangilinan@concentrix.com\"},\"last_name\":\"Pangilinan\",\"first_name\":\"Liza\"},{\"email\":{\"wid\":\"adb53aaf4eda01107929e3dd8a664459\",\"address\":\"michael.bernabe@concentrix.com\"},\"last_name\":\"Bernabe\",\"first_name\":\"Michael\"},{\"email\":{\"wid\":\"0fb14d6ee3fe101427da2ff747f70001\",\"address\":\"nathaniel.cabreros@concentrix.com\"},\"last_name\":\"Cabreros\",\"first_name\":\"Nathaniel\"},{\"email\":{\"wid\":\"54deb4a1ede21012ef9a93a4dc2d0004\",\"address\":\"rolddexter.apalla@concentrix.com\"},\"last_name\":\"Apalla\",\"first_name\":\"Rold 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12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"734\",\"campaign_id\":\"21717\",\"campaign_title\":\"Advisor I, Customer Service R1559109\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Nuvali 2025\",\"street\":\"PHL Laguna\",\"address\":\"PHL Laguna\",\"city\":\"Santa Rosa Laguna\",\"state\":\"Laguna\",\"postal_code\":\"4026\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1559109\",\"location\":\"Santa Rosa Laguna, 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Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338429\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/BP-Nuvali-2025_R1559109-22\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/BP-Nuvali-2025_R1559109-22\/apply\",\"job_requisition_id\":\"R1559109\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1559109\",\"wid\":\"3ca7513d3442100e2a08ec0283300000\",\"descriptor\":\"R1559109 BP Nuvali 2025 (Evergreen) 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Ferdiemar\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"1abb3835802a101f0ba3984c20d40003\",\"address\":\"olimasuvanee.delson@concentrix.com\"},\"last_name\":\"Delson\",\"first_name\":\"Olima\"},{\"email\":{\"wid\":\"19edd5e26516010857c3f1ef3a340003\",\"address\":\"ralphangelo.cabatu@concentrix.com\"},\"last_name\":\"Cabatu\",\"first_name\":\"Ralph Angelo\"},{\"email\":{\"wid\":\"e79aaaacf7f21009373b2164e9330001\",\"address\":\"rhayanthony.lamarroza@concentrix.com\"},\"last_name\":\"Lamarroza\",\"first_name\":\"Rhay Anthony\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"735\",\"campaign_id\":\"21705\",\"campaign_title\":\"Advisor I, Customer Service R1683239\",\"campaign_type\":\"job_application\",\"job_title\":\"BP CDO 2026\",\"street\":\"PHL Cagayan de Oro - Trade St\",\"address\":\"PHL Cagayan de Oro - Trade St\",\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683239\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:24.897+08:00\",\"created_at\":\"2025-12-19T02:30:47.961+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTcwNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/BP-CDO-2026_R1683239\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - Trade St\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"almerajean.aballe@concentrix.com\"},\"first_name\":\"Aballe, Almera Jean\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102938101\",\"wid\":\"f443fe6601d71004fe536824454f0000\",\"descriptor\":\"Clarence Jessica Marie Embrado (102938101)\"},{\"id\":\"101785499\",\"wid\":\"f78796fec87401031499190b3d06e1d9\",\"descriptor\":\"Wynritz Malabanan (101785499)\"},{\"id\":\"103037200\",\"wid\":\"f2fb8d5d8a9d1018591be72240340000\",\"descriptor\":\"Thealine Licay (103037200)\"},{\"id\":\"102056910\",\"wid\":\"3d9c3605f864101b9a2957c3eb2e0000\",\"descriptor\":\"Alexia Kaye Racho (102056910)\"},{\"id\":\"101880455\",\"wid\":\"a9b25c1ce7900165b6cd6b74a50c23a5\",\"descriptor\":\"Ligaya Sabularse (101880455)\"},{\"id\":\"103349664\",\"wid\":\"cd37ff6c6459101bbaa2337701d10000\",\"descriptor\":\"Trisha Jean Escalante (103349664)\"},{\"id\":\"101444627\",\"wid\":\"1a9f5ff7b58201d024c89695d7214050\",\"descriptor\":\"Jove Ladera (101444627)\"},{\"id\":\"100708579\",\"wid\":\"60219339f7a01064a59ffe124a06eda7\",\"descriptor\":\"Ronna Baltazar (100708579)\"},{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"102254497\",\"wid\":\"029c37c0901c103935aca3061eb60000\",\"descriptor\":\"Almera Jean Aballe (102254497)\"},{\"id\":\"102127379\",\"wid\":\"54a372c4e32a1017794bcae884f30000\",\"descriptor\":\"Harold John Cuevas (102127379)\"},{\"id\":\"101765759\",\"wid\":\"501b9f0c5da0016ad26b72c3051f477e\",\"descriptor\":\"Therisa May Bagona (101765759)\"},{\"id\":\"102994998\",\"wid\":\"600e524ccee31017f19edb6b29860000\",\"descriptor\":\"Angel Marie Serrano (102994998)\"},{\"id\":\"102990503\",\"wid\":\"43a9c98d0211100edc67b907a69a0000\",\"descriptor\":\"Nedshla Acebes (102990503)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350209\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/BP-CDO-2026_R1683239\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/BP-CDO-2026_R1683239\/apply\",\"job_requisition_id\":\"R1683239\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"renatochuck.mateo@concentrix.com\"},\"first_name\":\"Chuck Mateo (102244890)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683239\",\"wid\":\"293dbd51ecfc103b32af3d2abe190000\",\"descriptor\":\"BP CDO 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"736\",\"campaign_id\":\"21703\",\"campaign_title\":\"Advisor I, Customer Service R1683450\",\"campaign_type\":\"job_application\",\"job_title\":\"Shaw\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Mandaluyong City - Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683450\",\"location\":\"Mandaluyong, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-30T16:04:00.259+08:00\",\"created_at\":\"2025-12-19T02:30:46.772+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTcwMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Shaw-Customer-Care-Specialist-iRecruit-Engage-2026_R1683450\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>#LI-DNI \u00a0<\/p>\",\"ats_external_id\":\"R1556775\",\"location\":\"National Capital Region, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:24.852+08:00\",\"created_at\":\"2025-12-19T02:30:45.763+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Talent-Connect---WAH-2025_R1556775\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-WAH-NCRQC-00\",\"wid\":\"38bbabb5f90901e9591174b676078ab1\",\"descriptor\":\"PHL NCR QC Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"db841815d19b100866d9d87d8a6a0001\",\"address\":\"chelcy.navarro@concentrix.com\"},\"last_name\":\"Navarro\",\"first_name\":\"Chelcy\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-288033\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Talent-Connect---WAH-2025_R1556775\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Talent-Connect---WAH-2025_R1556775\/apply\",\"job_requisition_id\":\"R1556775\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"c43ecfd5f4eb1001dc3edfc8a31b0002\",\"address\":\"mayanne.mariano@concentrix.com\"},\"last_name\":\"Mariano\",\"first_name\":\"Anne\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1556775\",\"wid\":\"22be5291fdde100c0f972f3d48b40001\",\"descriptor\":\"R1556775 Talent Connect - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1556692\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:24.816+08:00\",\"created_at\":\"2025-12-19T02:30:45.754+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY5NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Talent-Connect---Baguio-2025_R1556692\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BLDGB-Y0\",\"wid\":\"b67da9176e3d1062f9e4190fec71c327\",\"descriptor\":\"PHL Baguio City - TechnoHub B\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"d53a20d4b42c10103a333a5cd5f90002\",\"address\":\"annlorrane.lacquen@concentrix.com\"},\"last_name\":\"Lacquen\",\"first_name\":\"Ann Lorrane\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Training\",\"wid\":\"0227dc387a0901170aa1cd9cf765807f\",\"descriptor\":\"Training\"},{\"id\":\"CF Quality\",\"wid\":\"0227dc387a0901315915bdf9f6652a4f\",\"descriptor\":\"Quality\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287780\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Talent-Connect---Baguio-2025_R1556692\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Talent-Connect---Baguio-2025_R1556692\/apply\",\"job_requisition_id\":\"R1556692\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701298d3cef890719f9cb\",\"address\":\"maureen.adona@concentrix.com\"},\"last_name\":\"Abinan\",\"first_name\":\"Maureen\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1556692\",\"wid\":\"2893840cef76100c09a9eec664a70000\",\"descriptor\":\"R1556692 Talent Connect - 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UPA 2025\",\"street\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>#LI-DNI \u00a0<\/p>\",\"ats_external_id\":\"R1575621\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:24.794+08:00\",\"created_at\":\"2025-12-19T02:30:45.733+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY5NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect-TIKTOK---UPA-2025_R1575621\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-02\",\"wid\":\"740544c0a47f01011a791c8f1f114864\",\"descriptor\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"4b548176043f01c45354f302192689ac\",\"address\":\"benjie.basa@concentrix.com\"},\"last_name\":\"Basa\",\"first_name\":\"Benjie\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-299291\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect-TIKTOK---UPA-2025_R1575621\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect-TIKTOK---UPA-2025_R1575621\/apply\",\"job_requisition_id\":\"R1575621\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"4a48db2b8a9a01e418079e830123ef35\",\"address\":\"michael.munoz@concentrix.com\"},\"last_name\":\"Munoz\",\"first_name\":\"Michael\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1575621\",\"wid\":\"1f22dd0a93ec101d39885207ca6e0000\",\"descriptor\":\"R1575621 Talent Connect TIKTOK - UPA 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"4b548176043f01c45354f302192689ac\",\"address\":\"benjie.basa@concentrix.com\"},\"last_name\":\"Basa\",\"first_name\":\"Benjie\"},{\"email\":{\"wid\":\"2ec3487e6c5c01756fe4f45edc41f132\",\"address\":\"daniel.bautista1@concentrix.com\"},\"last_name\":\"Bautista\",\"first_name\":\"Daniel\"},{\"email\":{\"wid\":\"1f5fd4ff722d0102ecd579b53e8e0000\",\"address\":\"gladysalehli.butial@concentrix.com\"},\"last_name\":\"Butial\",\"first_name\":\"Gladys Alehli\"},{\"email\":{\"wid\":\"4680206e1fb11016635d9787f4010000\",\"address\":\"hazelyn.espedido@concentrix.com\"},\"last_name\":\"Espedido\",\"first_name\":\"Hazelyn\"},{\"email\":{\"wid\":\"93189d9bc180101adc89d4078e8e0003\",\"address\":\"jeannerose.macapagal@concentrix.com\"},\"last_name\":\"Macapagal\",\"first_name\":\"Jeanne\"},{\"email\":{\"wid\":\"9c2189ad15b1011f8f4860eaa30a000b\",\"address\":\"maricel.cardama1@concentrix.com\"},\"last_name\":\"Cardama\",\"first_name\":\"Matel\"},{\"email\":{\"wid\":\"e3a61810ab601018752037d4dba40001\",\"address\":\"rachellejoy.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Rachelle Joy\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"740\",\"campaign_id\":\"21693\",\"campaign_title\":\"Advisor I, Customer Service R1682194\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - One Makati XTRA 2026\",\"street\":\"PHL Makati City\",\"address\":\"PHL Makati City\",\"city\":\"Davao\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682194\",\"location\":\"Davao, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:54:17.525+08:00\",\"created_at\":\"2025-12-19T02:30:45.636+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY5Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---One-Makati-XTRA-2026_R1682194\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - Glorietta\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"francisxavierjohn.enriquez@concentrix.com\"},\"first_name\":\"Enriquez, Francis Xavier John\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102128572\",\"wid\":\"ee9b1cd1bea3101860be6b4b659c0000\",\"descriptor\":\"Bianca Ramirez (102128572)\"},{\"id\":\"102164384\",\"wid\":\"52fefaea6753100bc52730f2801d0000\",\"descriptor\":\"Regine Victorino (102164384)\"},{\"id\":\"101816659\",\"wid\":\"dca720b5a5b301f9f91a3e13661420b5\",\"descriptor\":\"Francis Enriquez (101816659)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349478\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---One-Makati-XTRA-2026_R1682194\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---One-Makati-XTRA-2026_R1682194\/apply\",\"job_requisition_id\":\"R1682194\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682194\",\"wid\":\"293dbd51ecfc103a65d5ea7a93540000\",\"descriptor\":\"Customer Service Advisor - One Makati XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"741\",\"campaign_id\":\"21692\",\"campaign_title\":\"Advisor I, Customer Service R1667180\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Shaw 2026\",\"street\":\"PHL Mandaluyong City - Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667180\",\"location\":\"Mandaluyong, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-14T22:05:11.426+08:00\",\"created_at\":\"2025-12-19T02:30:45.592+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY5Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Shaw-2026_R1667180\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666267\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:24.722+08:00\",\"created_at\":\"2025-12-19T02:30:44.779+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY4OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---CDO-XTRA-2026_R1666267\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1459225\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:24.686+08:00\",\"created_at\":\"2025-12-19T02:30:44.495+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Advisor---Webhelp-PH_R1459225\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - Ayala North Exchange\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"c93a0aebb0c21003e7a14fd4d2910005\",\"address\":\"catherinejoy.alarcon@concentrix.com\"},\"last_name\":\"Alarcon\",\"first_name\":\"Catherine Joy\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-245225\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Advisor---Webhelp-PH_R1459225\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Advisor---Webhelp-PH_R1459225\/apply\",\"job_requisition_id\":\"R1459225\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"c1b956ff42f501da173c4c47141afa01\",\"address\":\"kane.acabo@concentrix.com\"},\"last_name\":\"Acabo\",\"first_name\":\"Kane\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1459225\",\"wid\":\"1f69feb4b785102dcffc1a35f94a0000\",\"descriptor\":\"R1459225 Advisor - Webhelp PH (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"c93a0aebb0c21003e7a14fd4d2910005\",\"address\":\"catherinejoy.alarcon@concentrix.com\"},\"last_name\":\"Alarcon\",\"first_name\":\"Catherine Joy\"},{\"email\":{\"wid\":\"c346fdef87e1015048f054da3430e91d\",\"address\":\"debbie.martinez@concentrix.com\"},\"last_name\":\"Martinez\",\"first_name\":\"Debbie\"},{\"email\":{\"wid\":\"70c0629a1c531001bf0fb004516d0003\",\"address\":\"andrian.mojica@concentrix.com\"},\"last_name\":\"Mojica\",\"first_name\":\"Ian\"},{\"email\":{\"wid\":\"3c9cb639c6701014fcbc9992f9ff0001\",\"address\":\"jamielane.rocero@concentrix.com\"},\"last_name\":\"Rocero\",\"first_name\":\"Jamie Lane\"},{\"email\":{\"wid\":\"6605a7078d9e100e8ac26ba6b4bf0003\",\"address\":\"jeashley.ilocto@concentrix.com\"},\"last_name\":\"Ilocto\",\"first_name\":\"Jeashley\"},{\"email\":{\"wid\":\"6403d323a55d01bbcba5c86a6043e41a\",\"address\":\"johnpaul.bandong@concentrix.com\"},\"last_name\":\"Bandong\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"486015ab545d1012cd1d1e3ff7400003\",\"address\":\"juvelyn.altisin@concentrix.com\"},\"last_name\":\"Altisin\",\"first_name\":\"Juvelyn\"},{\"email\":{\"wid\":\"8a3413985306101bb9699ed1135a0001\",\"address\":\"maangrace.fernandez@concentrix.com\"},\"last_name\":\"Fernandez\",\"first_name\":\"Maan\"},{\"email\":{\"wid\":\"76f1f182a7ac1012444ec4d899e30003\",\"address\":\"rawan.moselhy@concentrix.com\"},\"last_name\":\"Moselhy\",\"first_name\":\"Rawan\"},{\"email\":{\"wid\":\"bd4afc24fb4b10172e8eba6b30c90000\",\"address\":\"ricardojr.bollozos@concentrix.com\"},\"last_name\":\"Bollozos\",\"first_name\":\"Ricardo\"},{\"email\":{\"wid\":\"c9acc24a956b01c6bf905648131c1016\",\"address\":\"rosalie.bautista@concentrix.com\"},\"last_name\":\"Bautista\",\"first_name\":\"Rosalie\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"744\",\"campaign_id\":\"21684\",\"campaign_title\":\"Advisor I, Customer Service R1556704\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Homecoming - Baguio - 2025\",\"street\":\"PHL Baguio City - TechnoHub A\",\"address\":\"PHL Baguio City - TechnoHub A\",\"city\":\"Baguio City\",\"state\":\"Benguet\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1556704\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:24.653+08:00\",\"created_at\":\"2025-12-19T02:30:44.122+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY4NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Homecoming---Baguio---2025_R1556704\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BAGUI-Y0\",\"wid\":\"b67da9176e3d1062f9e3c7a99041c2af\",\"descriptor\":\"PHL Baguio City - TechnoHub A\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"d53a20d4b42c10103a333a5cd5f90002\",\"address\":\"annlorrane.lacquen@concentrix.com\"},\"last_name\":\"Lacquen\",\"first_name\":\"Ann Lorrane\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287865\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Homecoming---Baguio---2025_R1556704\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Homecoming---Baguio---2025_R1556704\/apply\",\"job_requisition_id\":\"R1556704\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701298d3cef890719f9cb\",\"address\":\"maureen.adona@concentrix.com\"},\"last_name\":\"Abinan\",\"first_name\":\"Maureen\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1556704\",\"wid\":\"22be5291fdde100c0a758afc258c0000\",\"descriptor\":\"R1556704 Customer Service Advisor - 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SM Megamall Events 2026\",\"street\":\"PHL Mandaluyong City - Megamall\",\"address\":\"PHL Mandaluyong City - Megamall\",\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667116\",\"location\":\"Mandaluyong City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:24.630+08:00\",\"created_at\":\"2025-12-19T02:30:42.130+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY4Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Customer-Service-Advisor---SM-Megamall-Events-2026_R1667116\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-MEGAC-Y0\",\"wid\":\"b67da9176e3d1062f9e3e8033b4bc2e6\",\"descriptor\":\"PHL Mandaluyong City - Megamall\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"dennis.ampong@concentrix.com\"},\"first_name\":\"Ampong, Dennis\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101356886\",\"wid\":\"0c50978b1a2301e00f735df6cc2bfb69\",\"descriptor\":\"Jayson Janda (101356886)\"},{\"id\":\"102041857\",\"wid\":\"37361864065d101505f3ba088fdd0000\",\"descriptor\":\"Christee Anne Valenzuela (102041857)\"},{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"101486983\",\"wid\":\"862832a91037010835f87cde57374df0\",\"descriptor\":\"Angelo Gabriel Palpal-latoc (101486983)\"},{\"id\":\"103360740\",\"wid\":\"3dc9b3223de6101f533d2b8cd2c90000\",\"descriptor\":\"Venice Grande (103360740)\"},{\"id\":\"103359890\",\"wid\":\"3dc9b3223de6101f1711702daa0f0000\",\"descriptor\":\"Erish Coline Bautista (103359890)\"},{\"id\":\"102005295\",\"wid\":\"862de1f0c7fe0105f698e294f7a00000\",\"descriptor\":\"Jorem Tamayo (102005295)\"},{\"id\":\"103384781\",\"wid\":\"e4c099c2115f1025dd8b46b709df0000\",\"descriptor\":\"Jamille Zurbito (103384781)\"},{\"id\":\"101940974\",\"wid\":\"9c30a4b5b058010b650bd3f9cd840000\",\"descriptor\":\"Jessica May Dorias (101940974)\"},{\"id\":\"103050512\",\"wid\":\"12450442ebf2101abe068ba99a640000\",\"descriptor\":\"Louise Abram Robin (103050512)\"},{\"id\":\"102845459\",\"wid\":\"648a9088fb231005020d8108da400000\",\"descriptor\":\"Joyce Ann Lorenzana (102845459)\"},{\"id\":\"101433080\",\"wid\":\"ae4f445f714f014951e417bc8a1c2ba2\",\"descriptor\":\"Dennis Ampong (101433080)\"},{\"id\":\"102049298\",\"wid\":\"0064bd6ead2b1018a0b5087233820000\",\"descriptor\":\"Hannilyn Mae Manipol (102049298)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349719\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Customer-Service-Advisor---SM-Megamall-Events-2026_R1667116\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Customer-Service-Advisor---SM-Megamall-Events-2026_R1667116\/apply\",\"job_requisition_id\":\"R1667116\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"lorenzo.concepcion@concentrix.com\"},\"first_name\":\"Christian Lorenzo Concepcion (575177)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667116\",\"wid\":\"1de108304874102b92e7084f4c220000\",\"descriptor\":\"Customer Service Advisor - SM Megamall Events 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"746\",\"campaign_id\":\"21670\",\"campaign_title\":\"Advisor I, Customer Service R1559090\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Clark 2025\",\"street\":\"PHL Clark\",\"address\":\"PHL Clark\",\"city\":\"Angeles City\",\"state\":\"Pampanga\",\"postal_code\":\"2009\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559090\",\"location\":\"Angeles City, Pampanga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:24.435+08:00\",\"created_at\":\"2025-12-19T02:30:38.519+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY3MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/BP-Clark-2025_R1559090-32\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1683348\",\"location\":\"Davao, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T04:27:40.109+08:00\",\"created_at\":\"2025-12-19T02:30:37.723+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY2NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/Alabang-Customer-Care-Specialist-iRecruit-Engage-2026_R1683348\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667881\",\"location\":\"Cagayan de Oro, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:54:17.176+08:00\",\"created_at\":\"2025-12-19T02:30:37.406+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY2Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Talent-Connect---Taguig-2026_R1667881\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Bonifacio Global City Taguig\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1634\",\"primary_location\":{\"id\":\"PH-FOR-UPTOW-00\",\"wid\":\"740544c0a47f01302a50698f1f113d65\",\"descriptor\":\"PHL Fort Bonifacio - Uptown Mall\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kateann.almero@concentrix.com\"},\"first_name\":\"Almero, Kate Ann\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101320691\",\"wid\":\"891ff766478f01d3917c3b88aa1a67f1\",\"descriptor\":\"Rubirosa Carmona (101320691)\"},{\"id\":\"102073435\",\"wid\":\"6903affddc6b1003162212e7051e0000\",\"descriptor\":\"Dominic Bueza (102073435)\"},{\"id\":\"102124464\",\"wid\":\"7799da4dd3a410167f5938b2d9350000\",\"descriptor\":\"Carolyn Ramoso (102124464)\"},{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"102087372\",\"wid\":\"6fde65af0b551008c02903c1b3f30000\",\"descriptor\":\"Eldon Erispe (102087372)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"102357000\",\"wid\":\"6cb4db9d9751101dd2871940ac510000\",\"descriptor\":\"Kate Ann Almero (102357000)\"},{\"id\":\"102070624\",\"wid\":\"07c8d662333d10019e1d30d769430000\",\"descriptor\":\"Ian Mojica (102070624)\"},{\"id\":\"102078021\",\"wid\":\"529925a1bbcf1004fbefdef445d40000\",\"descriptor\":\"Roselyn Pe\u00f1a (102078021)\"},{\"id\":\"102334704\",\"wid\":\"87ac2d61f2431014569738cad0cf0000\",\"descriptor\":\"Emily Dela Cruz (102334704)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349733\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Talent-Connect---Taguig-2026_R1667881\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Talent-Connect---Taguig-2026_R1667881\/apply\",\"job_requisition_id\":\"R1667881\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jeff.visico@concentrix.com\"},\"first_name\":\"Jeff Visico (100252719)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667881\",\"wid\":\"17a1f7ba282d102c3084d3ef4c8d0000\",\"descriptor\":\"Talent Connect - Taguig 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"752\",\"campaign_id\":\"21661\",\"campaign_title\":\"Advisor I, Customer Service R1683351\",\"campaign_type\":\"job_application\",\"job_title\":\"Bacolod\u00a0Customer Care Specialist\u00a0iRecruit\u00a0Engage 2026\",\"street\":\"PHL Bacolod City - Two Sanparq\",\"address\":\"PHL Bacolod City - Two Sanparq\",\"city\":\"Bacolod City\",\"state\":\"Negros Occidental\",\"postal_code\":\"6100\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683351\",\"location\":\"Bacolod City, Negros Occidental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:24.250+08:00\",\"created_at\":\"2025-12-19T02:30:37.031+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY2MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City---Two-Sanparq\/Bacolod-Customer-Care-Specialist-iRecruit-Engage-2026_R1683351\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bacolod City\",\"state\":\"Negros Occidental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6100\",\"primary_location\":{\"id\":\"PH-BAC-SANPA-Y0\",\"wid\":\"b67da9176e3d1062f9e3e101e661c2da\",\"descriptor\":\"PHL Bacolod City - Two Sanparq\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"marah.cepeda1@concentrix.com\"},\"first_name\":\"Aguilera, Marah\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"978316\",\"wid\":\"f6358e3b3d6d015a95697d3afd18d1d0\",\"descriptor\":\"John Paul Anonuevo (978316)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"101424577\",\"wid\":\"b55de71e338a01f9da129064e811214e\",\"descriptor\":\"Aprilyn Alinsod (101424577)\"},{\"id\":\"102095872\",\"wid\":\"2dcedc5928da100c05541de93a0d0000\",\"descriptor\":\"Chzarina Cleofe (102095872)\"},{\"id\":\"100252719\",\"wid\":\"60219339f7a01064a55412f08dcc9bf7\",\"descriptor\":\"Jeff Visico (100252719)\"},{\"id\":\"101390631\",\"wid\":\"93069376822001a31568aa563a18ab43\",\"descriptor\":\"Stephanie Anne Mariano - Navera (101390631)\"},{\"id\":\"725735\",\"wid\":\"f6358e3b3d6d0193adcffbbe00196af0\",\"descriptor\":\"Marah Aguilera (725735)\"},{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"101410063\",\"wid\":\"9a3e426a77a00129c267ed613b018196\",\"descriptor\":\"Mark Joseph Italia (101410063)\"},{\"id\":\"103198845\",\"wid\":\"509863e9572b102cdcb157aba45e0000\",\"descriptor\":\"Whax Joaquin (103198845)\"},{\"id\":\"179799\",\"wid\":\"60219339f7a01064767dcf8c3a18d31a\",\"descriptor\":\"Paris Glenn Fortunado (179799)\"},{\"id\":\"101825227\",\"wid\":\"2c81d20b50d6012f4248848cd4168070\",\"descriptor\":\"Lucky Lyn Tubera (101825227)\"},{\"id\":\"101994547\",\"wid\":\"83e0950206e8012443353406e0a60000\",\"descriptor\":\"Roger Angelo Lansa (101994547)\"},{\"id\":\"100165891\",\"wid\":\"60219339f7a01064a54b905cb92c75af\",\"descriptor\":\"Al Pagulayan (100165891)\"},{\"id\":\"102908576\",\"wid\":\"32eaf7db2e3c1008943eabfd42680000\",\"descriptor\":\"Jimpaul Maravillas (102908576)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349722\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City---Two-Sanparq\/Bacolod-Customer-Care-Specialist-iRecruit-Engage-2026_R1683351\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City---Two-Sanparq\/Bacolod-Customer-Care-Specialist-iRecruit-Engage-2026_R1683351\/apply\",\"job_requisition_id\":\"R1683351\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683351\",\"wid\":\"1bcfae2c0848103b469a7d44241a0000\",\"descriptor\":\"Bacolod\u00a0Customer Care Specialist\u00a0iRecruit\u00a0Engage 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"753\",\"campaign_id\":\"21660\",\"campaign_title\":\"Advisor I, Customer Service R1682852\",\"campaign_type\":\"job_application\",\"job_title\":\"CEBU IT PARK ARP TALKPUSH 2026\",\"street\":\"PHL Cebu\",\"address\":\"PHL Cebu\",\"city\":\"CEBU\",\"state\":\"Cebu\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><p>#WAH jobs also available.<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682852\",\"location\":\"CEBU, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:58:21.357+08:00\",\"created_at\":\"2025-12-19T02:30:36.648+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY2MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/CEBU-IT-PARK-ARP-TALKPUSH-2026_R1682852\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cebu City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6000\",\"primary_location\":{\"id\":\"PH-CEB-LINKG-Y0\",\"wid\":\"b67da9176e3d1062f9e3f6ffe21dc2f5\",\"descriptor\":\"PHL Cebu City - The Link\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mariedanielle.delacruz@concentrix.com\"},\"first_name\":\"Dela Cruz, Marie Danielle\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100790659\",\"wid\":\"60219339f7a01064a5ad0cb5a5742cde\",\"descriptor\":\"Angelique Rose Mangubat (100790659)\"},{\"id\":\"102028539\",\"wid\":\"4be2fdb49cb6010f9e32de2399560000\",\"descriptor\":\"Jewelshane Sibulan (102028539)\"},{\"id\":\"101244807\",\"wid\":\"84ef38693cf301977ae513eb7529b605\",\"descriptor\":\"Khaye Perales (101244807)\"},{\"id\":\"101262858\",\"wid\":\"e5c792084c3d01126e7ddbfc0e13ff70\",\"descriptor\":\"Nicole Ymas (101262858)\"},{\"id\":\"102032616\",\"wid\":\"a6c6b7ef2b420110ec4eb8d989da0000\",\"descriptor\":\"Marie Danielle Dela Cruz (102032616)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351101\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/CEBU-IT-PARK-ARP-TALKPUSH-2026_R1682852\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/CEBU-IT-PARK-ARP-TALKPUSH-2026_R1682852\/apply\",\"job_requisition_id\":\"R1682852\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"charleshomer.labor@concentrix.com\"},\"first_name\":\"Charles Homer Labor (131085)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682852\",\"wid\":\"1bcfae2c0848103aff39081f306f0000\",\"descriptor\":\"CEBU IT PARK ARP TALKPUSH 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"754\",\"campaign_id\":\"21656\",\"campaign_title\":\"Advisor I, Customer Service R1683394\",\"campaign_type\":\"job_application\",\"job_title\":\"Mactan\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Cebu\",\"address\":\"PHL Cebu\",\"city\":\"CEBU\",\"state\":\"Cebu\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><div><div><div><div><div><div><div><b><span><span>#LI-DNI<\/span><\/span><\/b><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1683394\",\"location\":\"CEBU, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T22:04:35.138+08:00\",\"created_at\":\"2025-12-19T02:30:36.328+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Mactan-Customer-Care-Specialist-iRecruit-Engage-2026_R1683394\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349723\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Mactan-Customer-Care-Specialist-iRecruit-Engage-2026_R1683394\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Mactan-Customer-Care-Specialist-iRecruit-Engage-2026_R1683394\/apply\",\"job_requisition_id\":\"R1683394\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683394\",\"wid\":\"13990ecf90e3103b4931767708950000\",\"descriptor\":\"Mactan\u00a0Customer Care 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City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1780\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><span>#LI-DNI<\/span><\/p>\",\"ats_external_id\":\"R1667937\",\"location\":\"Muntinlupa City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:24.180+08:00\",\"created_at\":\"2025-12-19T02:30:36.005+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/Customer-Service-Advisor---Digital-Intake---Alabang-2026_R1667937\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1780\",\"primary_location\":{\"id\":\"PH-MUN-CYBER-Y0\",\"wid\":\"b67da9176e3d1062f9e3a2b4e1bbc269\",\"descriptor\":\"PHL Muntinlupa - Alabang 1\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"100880459\",\"wid\":\"60219339f7a01064a36e514b202f2f81\",\"descriptor\":\"Krizz Anne Bulan (100880459)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350574\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/Customer-Service-Advisor---Digital-Intake---Alabang-2026_R1667937\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/Customer-Service-Advisor---Digital-Intake---Alabang-2026_R1667937\/apply\",\"job_requisition_id\":\"R1667937\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"angelica.urgelles@concentrix.com\"},\"first_name\":\"Ma. Angelica Urgelles (101514379)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667937\",\"wid\":\"17a1f7ba282d102c3da2726595f80001\",\"descriptor\":\"Customer Service Advisor - Digital Intake - Alabang 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"756\",\"campaign_id\":\"21653\",\"campaign_title\":\"Advisor II, Customer Service R1668271\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Digital Intake - MOA 2026\",\"street\":\"PHL Pasay City\",\"address\":\"PHL Pasay City\",\"city\":\"Davao\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate II position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with six plus months of customer service experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.\u00a0 They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1668271\",\"location\":\"Davao, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:58:21.718+08:00\",\"created_at\":\"2025-12-19T02:30:35.761+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Customer-Service-Advisor---Digital-Intake---MOA-2026_R1668271\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Pasay City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1300\",\"primary_location\":{\"id\":\"PH-PAS-BAYSH-Y0\",\"wid\":\"b67da9176e3d1062f9e44c62002cc37e\",\"descriptor\":\"PHL Pasay City - MOA\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101966235\",\"wid\":\"684fd1ea04ce011712aae90f59d70000\",\"descriptor\":\"Sarah Faith Paragas (101966235)\"},{\"id\":\"101026738\",\"wid\":\"9864e8cfe426101a337a0db3b9bbac34\",\"descriptor\":\"Russell Rodriguez (101026738)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351023\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Customer-Service-Advisor---Digital-Intake---MOA-2026_R1668271\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Customer-Service-Advisor---Digital-Intake---MOA-2026_R1668271\/apply\",\"job_requisition_id\":\"R1668271\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"renatochuck.mateo@concentrix.com\"},\"first_name\":\"Chuck Mateo (102244890)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1668271\",\"wid\":\"17a1f7ba282d102c7f215c687c390000\",\"descriptor\":\"Customer Service Advisor - Digital Intake - MOA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"757\",\"campaign_id\":\"21652\",\"campaign_title\":\"Advisor I, Customer Service R1683441\",\"campaign_type\":\"job_application\",\"job_title\":\"Nuvali\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Laguna\",\"address\":\"PHL Laguna\",\"city\":\"Santa Rosa Laguna\",\"state\":\"Laguna\",\"postal_code\":\"4026\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1683441\",\"location\":\"Santa Rosa Laguna, Laguna\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:24.132+08:00\",\"created_at\":\"2025-12-19T02:30:35.671+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY1Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Nuvali-Customer-Care-Specialist-iRecruit-Engage-2026_R1683441\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Santa Rosa 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(103198845)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"100880459\",\"wid\":\"60219339f7a01064a36e514b202f2f81\",\"descriptor\":\"Krizz Anne Bulan (100880459)\"},{\"id\":\"102366679\",\"wid\":\"796c55be191f10230ae4e6daf6660000\",\"descriptor\":\"Krystal Budod (102366679)\"},{\"id\":\"102171441\",\"wid\":\"62925abb8868100fbf6cca019bf10000\",\"descriptor\":\"Christian Rasonable (102171441)\"},{\"id\":\"102934089\",\"wid\":\"d62536c434f8101748a6564876220000\",\"descriptor\":\"Catherine Joy Alarcon (102934089)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349736\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Nuvali-Customer-Care-Specialist-iRecruit-Engage-2026_R1683441\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Nuvali-Customer-Care-Specialist-iRecruit-Engage-2026_R1683441\/apply\",\"job_requisition_id\":\"R1683441\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683441\",\"wid\":\"13990ecf90e3103b4ad64e223fc00000\",\"descriptor\":\"Nuvali\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"758\",\"campaign_id\":\"21651\",\"campaign_title\":\"Advisor I, Customer Service R1362872\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Phenom - Work Anywhere 2023\",\"street\":\"PHL Work-at-Home\",\"address\":\"PHL Work-at-Home\",\"city\":\"PHL\",\"state\":\"Abra\",\"postal_code\":\"2800\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1362872\",\"location\":\"PHL, Abra\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-03T20:07:36.083+08:00\",\"created_at\":\"2025-12-19T02:30:35.646+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Work-at-Home\/Customer-Service-Advisor---Phenom---Work-Anywhere-2023_R1362872\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"PHL\",\"state\":\"Abra\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2800\",\"primary_location\":{\"id\":\"PH-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e434babb49c357\",\"descriptor\":\"PHL Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericka.aniceto@concentrix.com\"},\"first_name\":\"Aniceto, Ericka\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101925329\",\"wid\":\"c4dcb9e0bc5c0104ecba73e42f4d0000\",\"descriptor\":\"Ericka Aniceto (101925329)\"},{\"id\":\"101433622\",\"wid\":\"abe1d52b0bdc01596acc3664921ccc79\",\"descriptor\":\"Morielle Barquero (101433622)\"},{\"id\":\"101440300\",\"wid\":\"975f13d37a8901adac116dd1c31f3dd7\",\"descriptor\":\"Jett Florian Valleramos (101440300)\"},{\"id\":\"101805369\",\"wid\":\"c23ea6cc7e8b01a8f645bb011806fea4\",\"descriptor\":\"Japeth Eno (101805369)\"},{\"id\":\"102068579\",\"wid\":\"7a06f5f6c32c1000fdfb7fb8e5490000\",\"descriptor\":\"Iverson Rohm Gonzales (102068579)\"},{\"id\":\"101871395\",\"wid\":\"4c1c1cb5bc99017cf860fa694609a8b9\",\"descriptor\":\"Kathleen Jayne Reyes (101871395)\"},{\"id\":\"101825829\",\"wid\":\"142cf519063201aecdfe58161717d3a2\",\"descriptor\":\"Zarrah Jane Fopalan (101825829)\"},{\"id\":\"148212\",\"wid\":\"9f196ba80a870191afd38447051933e3\",\"descriptor\":\"Francisco Balabat III (148212)\"},{\"id\":\"103037200\",\"wid\":\"f2fb8d5d8a9d1018591be72240340000\",\"descriptor\":\"Thealine Licay (103037200)\"},{\"id\":\"102071704\",\"wid\":\"dfa67c5f3c561001f8841add01770000\",\"descriptor\":\"Marvylyn Padilla (102071704)\"},{\"id\":\"102036868\",\"wid\":\"6d16de0b3a4b0112d26d1a72281f0000\",\"descriptor\":\"Reymart De la torre (102036868)\"},{\"id\":\"102328212\",\"wid\":\"c288cd88a7fa1011e05a54eacfa70000\",\"descriptor\":\"Gwen Claudette Delgado (102328212)\"},{\"id\":\"101954581\",\"wid\":\"a0db739d3b360111daca488bbc760000\",\"descriptor\":\"Hazel Joy Jambaro (101954581)\"},{\"id\":\"102171441\",\"wid\":\"62925abb8868100fbf6cca019bf10000\",\"descriptor\":\"Christian Rasonable (102171441)\"},{\"id\":\"101884156\",\"wid\":\"1c0b65732859010622818798420e89ba\",\"descriptor\":\"Katrina Dela Victoria (101884156)\"},{\"id\":\"102109583\",\"wid\":\"e18fba697eaa1010e293fb3d980c0000\",\"descriptor\":\"Alyssa Mae Dadal (102109583)\"},{\"id\":\"101947532\",\"wid\":\"869af949f00e010e1a67e88d68e60000\",\"descriptor\":\"Jam Pesta\u00f1o (101947532)\"},{\"id\":\"100645281\",\"wid\":\"60219339f7a01064a59410810196b7d0\",\"descriptor\":\"Myrna Garcia (100645281)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"040119\",\"wid\":\"9f196ba80a8701793d88aab7061941be\",\"descriptor\":\"Anna Jessica Bacani (040119)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-236283\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Work-at-Home\/Customer-Service-Advisor---Phenom---Work-Anywhere-2023_R1362872\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Work-at-Home\/Customer-Service-Advisor---Phenom---Work-Anywhere-2023_R1362872\/apply\",\"job_requisition_id\":\"R1362872\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"mayanne.mariano@concentrix.com\"},\"first_name\":\"Anne Mariano (102464473)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1362872\",\"wid\":\"1aea00ea1588101038bd938fcdef0000\",\"descriptor\":\"Customer Service Advisor - Phenom - Work Anywhere 2023\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"759\",\"campaign_id\":\"21649\",\"campaign_title\":\"Advisor I, Customer Service R1683431\",\"campaign_type\":\"job_application\",\"job_title\":\"Naga\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Naga\",\"address\":\"PHL Naga\",\"city\":\"Davao\",\"state\":\"Camarines Sur\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683431\",\"location\":\"Davao, Camarines Sur\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T22:04:39.859+08:00\",\"created_at\":\"2025-12-19T02:30:35.591+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY0OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Naga-Customer-Care-Specialist-iRecruit-Engage-2026_R1683431\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Davao\",\"state\":\"Camarines Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Naga\",\"wid\":\"740544c0a47f014f3687f6781f11ab59\",\"descriptor\":\"PHL Naga\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"marah.cepeda1@concentrix.com\"},\"first_name\":\"Aguilera, Marah\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101805369\",\"wid\":\"c23ea6cc7e8b01a8f645bb011806fea4\",\"descriptor\":\"Japeth Eno (101805369)\"},{\"id\":\"102932389\",\"wid\":\"bae06597128f10037919b0223e890000\",\"descriptor\":\"Arvin Santos (102932389)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"101854834\",\"wid\":\"9fd5e52849cb0116fcd40cd9e50212cc\",\"descriptor\":\"Kristine Balasta (101854834)\"},{\"id\":\"101311821\",\"wid\":\"e01942014c6101eddf91ed8aa21b1f18\",\"descriptor\":\"Nello Manata (101311821)\"},{\"id\":\"100252719\",\"wid\":\"60219339f7a01064a55412f08dcc9bf7\",\"descriptor\":\"Jeff Visico (100252719)\"},{\"id\":\"102095872\",\"wid\":\"2dcedc5928da100c05541de93a0d0000\",\"descriptor\":\"Chzarina Cleofe (102095872)\"},{\"id\":\"102833950\",\"wid\":\"e4428a04636d1052a8c3de0f46b70000\",\"descriptor\":\"Maricar Laviste (102833950)\"},{\"id\":\"101424577\",\"wid\":\"b55de71e338a01f9da129064e811214e\",\"descriptor\":\"Aprilyn Alinsod (101424577)\"},{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"101971643\",\"wid\":\"0ffa6c5affa101198c28a1eaec630000\",\"descriptor\":\"Arran Rouye Jiao (101971643)\"},{\"id\":\"101390631\",\"wid\":\"93069376822001a31568aa563a18ab43\",\"descriptor\":\"Stephanie Anne Mariano - 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UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1668002\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:23.996+08:00\",\"created_at\":\"2025-12-19T02:30:35.238+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY0Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/UPA-iRecruit-Engage-2025_R1668002\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-02\",\"wid\":\"740544c0a47f01011a791c8f1f114864\",\"descriptor\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340846\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/UPA-iRecruit-Engage-2025_R1668002\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/UPA-iRecruit-Engage-2025_R1668002\/apply\",\"job_requisition_id\":\"R1668002\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1668002\",\"wid\":\"17a1f7ba282d102c468a02997dc60000\",\"descriptor\":\"R1668002 UPA iRecruit Engage 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"b7c480dff7af1010fdd05b55f6e40003\",\"address\":\"alyssamae.dadal@concentrix.com\"},\"last_name\":\"Dadal\",\"first_name\":\"Alyssa Mae\"},{\"email\":{\"wid\":\"808083e30d891029909c873a6e840001\",\"address\":\"beverlyann.oficiar@concentrix.com\"},\"last_name\":\"Oficiar\",\"first_name\":\"Beverly Ann\"},{\"email\":{\"wid\":\"caa81dc2365d1018761c8d3a1d9f0002\",\"address\":\"bianca.ramirez@concentrix.com\"},\"last_name\":\"Ramirez\",\"first_name\":\"Bianca\"},{\"email\":{\"wid\":\"a8932aca6c131018cf9d2e0a0b060003\",\"address\":\"candice.santero@concentrix.com\"},\"last_name\":\"Santero\",\"first_name\":\"Candice\"},{\"email\":{\"wid\":\"db841815d19b100866d9d87d8a6a0001\",\"address\":\"chelcy.navarro@concentrix.com\"},\"last_name\":\"Navarro\",\"first_name\":\"Chelcy\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"87ac2d61f2431013f44cadbed1400002\",\"address\":\"czedrick.santiago@concentrix.com\"},\"last_name\":\"Santiago\",\"first_name\":\"Czedrick\"},{\"email\":{\"wid\":\"3c37d7e34cf11008db3995adfb860001\",\"address\":\"eldon.erispe@concentrix.com\"},\"last_name\":\"Erispe\",\"first_name\":\"Eldon\"},{\"email\":{\"wid\":\"2edf34e1389d010a137da0c31e3c0002\",\"address\":\"frank.gonzales1@concentrix.com\"},\"last_name\":\"Gonzales\",\"first_name\":\"Frank\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"323d25202f24017ffeb13c20c715a10f\",\"address\":\"grace.obena@concentrix.com\"},\"last_name\":\"Obena\",\"first_name\":\"Grace\"},{\"email\":{\"wid\":\"bf9ee7480368101fb17aa0158ec10002\",\"address\":\"harmonkidd.ramos@concentrix.com\"},\"last_name\":\"Ramos\",\"first_name\":\"Harmon Kidd\"},{\"email\":{\"wid\":\"ffda3e9ba387011de87088fcba0a7c7d\",\"address\":\"johnchristopher.dayapan@concentrix.com\"},\"last_name\":\"Dayapan\",\"first_name\":\"Jace\"},{\"email\":{\"wid\":\"93189d9bc180101adc89d4078e8e0003\",\"address\":\"jeannerose.macapagal@concentrix.com\"},\"last_name\":\"Macapagal\",\"first_name\":\"Jeanne\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"f6358e3b3d6d018adbd97a3afd18c4d0\",\"address\":\"john.anonuevo@concentrix.com\"},\"last_name\":\"Anonuevo\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"07f5b7148aed01b47900f500d126384e\",\"address\":\"jovelyn.ladera@concentrix.com\"},\"last_name\":\"Ladera\",\"first_name\":\"Jove\"},{\"email\":{\"wid\":\"b6ad546c2c0201e25560cbe17d1ade66\",\"address\":\"turgo.christiankelsie@concentrix.com\"},\"last_name\":\"Turgo\",\"first_name\":\"Kelsie\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"e3a61810ab601018752037d4dba40001\",\"address\":\"rachellejoy.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Rachelle Joy\"},{\"email\":{\"wid\":\"537522180a110103f131f165e4940003\",\"address\":\"roberto.baluyot@concentrix.com\"},\"last_name\":\"Baluyot\",\"first_name\":\"Robert\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"},{\"email\":{\"wid\":\"53986787b7ac101bb447d034d4a70003\",\"address\":\"virgilio.caballero@concentrix.com\"},\"last_name\":\"Caballero\",\"first_name\":\"Virgilio\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"761\",\"campaign_id\":\"21641\",\"campaign_title\":\"Advisor I, Customer Service R1682851\",\"campaign_type\":\"job_application\",\"job_title\":\"CDO ARP TALKPUSH 2026\",\"street\":\"PHL Cagayan de Oro - Trade St\",\"address\":\"PHL Cagayan de Oro - Trade St\",\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682851\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:23.969+08:00\",\"created_at\":\"2025-12-19T02:30:35.218+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY0MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/CDO-ARP-TALKPUSH-2026_R1682851\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - Trade St\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"almerajean.aballe@concentrix.com\"},\"first_name\":\"Aballe, Almera Jean\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102056910\",\"wid\":\"3d9c3605f864101b9a2957c3eb2e0000\",\"descriptor\":\"Alexia Kaye Racho (102056910)\"},{\"id\":\"101765759\",\"wid\":\"501b9f0c5da0016ad26b72c3051f477e\",\"descriptor\":\"Therisa May Bagona (101765759)\"},{\"id\":\"102994998\",\"wid\":\"600e524ccee31017f19edb6b29860000\",\"descriptor\":\"Angel Marie Serrano (102994998)\"},{\"id\":\"102990503\",\"wid\":\"43a9c98d0211100edc67b907a69a0000\",\"descriptor\":\"Nedshla Acebes (102990503)\"},{\"id\":\"102127379\",\"wid\":\"54a372c4e32a1017794bcae884f30000\",\"descriptor\":\"Harold John Cuevas (102127379)\"},{\"id\":\"102254497\",\"wid\":\"029c37c0901c103935aca3061eb60000\",\"descriptor\":\"Almera Jean Aballe (102254497)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350146\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/CDO-ARP-TALKPUSH-2026_R1682851\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/CDO-ARP-TALKPUSH-2026_R1682851\/apply\",\"job_requisition_id\":\"R1682851\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"ronnalyn.tulibao@concentrix.com\"},\"first_name\":\"Ronna Baltazar (100708579)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682851\",\"wid\":\"13990ecf90e3103aff0e9d27836e0000\",\"descriptor\":\"CDO ARP TALKPUSH 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"762\",\"campaign_id\":\"21640\",\"campaign_title\":\"Advisor I, Customer Service R1667977\",\"campaign_type\":\"job_application\",\"job_title\":\"Eastwood iRecruit Engage 2025\",\"street\":\"PHL Quezon City - MDC\",\"address\":\"PHL Quezon City - MDC\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667977\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:23.932+08:00\",\"created_at\":\"2025-12-19T02:30:35.209+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY0MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Eastwood-iRecruit-Engage-2025_R1667977\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-MDC10-Y0\",\"wid\":\"b67da9176e3d1062f9e3d236ba97c2c2\",\"descriptor\":\"PHL Quezon City - MDC\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Operations Reporting\",\"wid\":\"e839f21b1ce101e8ddd92884da06017b\",\"descriptor\":\"Operations Reporting\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340743\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Eastwood-iRecruit-Engage-2025_R1667977\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Eastwood-iRecruit-Engage-2025_R1667977\/apply\",\"job_requisition_id\":\"R1667977\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667977\",\"wid\":\"17a1f7ba282d102c4477404306b30001\",\"descriptor\":\"R1667977 Eastwood iRecruit Engage 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"b7c480dff7af1010fdd05b55f6e40003\",\"address\":\"alyssamae.dadal@concentrix.com\"},\"last_name\":\"Dadal\",\"first_name\":\"Alyssa Mae\"},{\"email\":{\"wid\":\"a18301ec9592010eda74fa5a28320006\",\"address\":\"arramarika.capacete@concentrix.com\"},\"last_name\":\"Capacete\",\"first_name\":\"Arra Marika\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"2edf34e1389d010a137da0c31e3c0002\",\"address\":\"frank.gonzales1@concentrix.com\"},\"last_name\":\"Gonzales\",\"first_name\":\"Frank\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"ffda3e9ba387011de87088fcba0a7c7d\",\"address\":\"johnchristopher.dayapan@concentrix.com\"},\"last_name\":\"Dayapan\",\"first_name\":\"Jace\"},{\"email\":{\"wid\":\"da3a92ec6f37013e5d8380374e0fc1ee\",\"address\":\"japeth.eno@concentrix.com\"},\"last_name\":\"Eno\",\"first_name\":\"Japeth\"},{\"email\":{\"wid\":\"e69227feb69701100a8fd1c6a0d30003\",\"address\":\"jasminenicole.abing@concentrix.com\"},\"last_name\":\"Abing\",\"first_name\":\"Jasmine Nicole\"},{\"email\":{\"wid\":\"c93a0aebb0c21003a4768f3818b50001\",\"address\":\"jedferdiemar.jacinto@concentrix.com\"},\"last_name\":\"Jacinto\",\"first_name\":\"Jed Ferdiemar\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"f6358e3b3d6d018adbd97a3afd18c4d0\",\"address\":\"john.anonuevo@concentrix.com\"},\"last_name\":\"Anonuevo\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"9f196ba80a8701c3214bb1b105196b22\",\"address\":\"sharmaine.gonzaga@concentrix.com\"},\"last_name\":\"Gonzaga\",\"first_name\":\"Sharmaine\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"763\",\"campaign_id\":\"21638\",\"campaign_title\":\"Advisor II, Customer Service R1667986\",\"campaign_type\":\"job_application\",\"job_title\":\"Mall of Asia iRecruit Engage 2025\",\"street\":\"PHL Pasay City - MOA\",\"address\":\"PHL Pasay City - MOA\",\"city\":\"Pasay City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1300\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate II position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with six plus months of customer service experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.\u00a0 They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667986\",\"location\":\"Pasay City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:23.898+08:00\",\"created_at\":\"2025-12-19T02:30:35.162+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYzOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Mall-of-Asia-iRecruit-Engage-2025_R1667986\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Pasay City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1300\",\"primary_location\":{\"id\":\"PH-PAS-BAYSH-Y0\",\"wid\":\"b67da9176e3d1062f9e44c62002cc37e\",\"descriptor\":\"PHL Pasay City - MOA\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340834\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Mall-of-Asia-iRecruit-Engage-2025_R1667986\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Mall-of-Asia-iRecruit-Engage-2025_R1667986\/apply\",\"job_requisition_id\":\"R1667986\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667986\",\"wid\":\"17a1f7ba282d102c45711036ce750000\",\"descriptor\":\"R1667986 Mall of Asia iRecruit Engage 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"b7c480dff7af1010fdd05b55f6e40003\",\"address\":\"alyssamae.dadal@concentrix.com\"},\"last_name\":\"Dadal\",\"first_name\":\"Alyssa Mae\"},{\"email\":{\"wid\":\"0e6198484e31104a72c4037466650003\",\"address\":\"arulyncrisshel.camarillo@concentrix.com\"},\"last_name\":\"Camarillo\",\"first_name\":\"Arulyn\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"2a676a76dc60012004f1f285888b0007\",\"address\":\"denmargarett.mangulabnan@concentrix.com\"},\"last_name\":\"Mangulabnan\",\"first_name\":\"Den Margarett\"},{\"email\":{\"wid\":\"2b835bd60651100efcd20904dc960003\",\"address\":\"manuel.antonio1@concentrix.com\"},\"last_name\":\"Antonio\",\"first_name\":\"Elle\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"2d28d34656311008652dbacba0650001\",\"address\":\"hazel.romero1@concentrix.com\"},\"last_name\":\"Romero\",\"first_name\":\"Hazel\"},{\"email\":{\"wid\":\"ffda3e9ba387011de87088fcba0a7c7d\",\"address\":\"johnchristopher.dayapan@concentrix.com\"},\"last_name\":\"Dayapan\",\"first_name\":\"Jace\"},{\"email\":{\"wid\":\"da3a92ec6f37013e5d8380374e0fc1ee\",\"address\":\"japeth.eno@concentrix.com\"},\"last_name\":\"Eno\",\"first_name\":\"Japeth\"},{\"email\":{\"wid\":\"e69227feb69701100a8fd1c6a0d30003\",\"address\":\"jasminenicole.abing@concentrix.com\"},\"last_name\":\"Abing\",\"first_name\":\"Jasmine Nicole\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"f6358e3b3d6d018adbd97a3afd18c4d0\",\"address\":\"john.anonuevo@concentrix.com\"},\"last_name\":\"Anonuevo\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"537522180a110103f131f165e4940003\",\"address\":\"roberto.baluyot@concentrix.com\"},\"last_name\":\"Baluyot\",\"first_name\":\"Robert\"},{\"email\":{\"wid\":\"6df60a676e1601171f34d9ba5c0b0001\",\"address\":\"sarahfaith.paragas@concentrix.com\"},\"last_name\":\"Paragas\",\"first_name\":\"Sarah Faith\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"},{\"email\":{\"wid\":\"d82a8891516a01aa82e88e212a17c88d\",\"address\":\"zarrahjane.fopalan@concentrix.com\"},\"last_name\":\"Fopalan\",\"first_name\":\"Zarrah Jane\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"764\",\"campaign_id\":\"21636\",\"campaign_title\":\"Advisor I, Customer Service R1683379\",\"campaign_type\":\"job_application\",\"job_title\":\"Cebu J Center\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Cebu\",\"address\":\"PHL Cebu\",\"city\":\"CEBU\",\"state\":\"Cebu\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1683379\",\"location\":\"CEBU, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T04:41:25.998+08:00\",\"created_at\":\"2025-12-19T02:30:35.022+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYzNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Cebu-J-Center-Customer-Care-Specialist-iRecruit-Engage-2026_R1683379\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaue City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6014\",\"primary_location\":{\"id\":\"PH-MAN-FORTU-Y0\",\"wid\":\"b67da9176e3d1062f9dc58056128bb96\",\"descriptor\":\"PHL Cebu City - J Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ericcarl.abellana1@concentrix.com\"},\"first_name\":\"Abellana, Eric Carl\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101478782\",\"wid\":\"cf0bf17457300178358a4e080033ee7e\",\"descriptor\":\"Miguel Wilfredo Jovero 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(102346629)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"100252719\",\"wid\":\"60219339f7a01064a55412f08dcc9bf7\",\"descriptor\":\"Jeff Visico (100252719)\"},{\"id\":\"102032616\",\"wid\":\"a6c6b7ef2b420110ec4eb8d989da0000\",\"descriptor\":\"Marie Danielle Dela Cruz (102032616)\"},{\"id\":\"725735\",\"wid\":\"f6358e3b3d6d0193adcffbbe00196af0\",\"descriptor\":\"Marah Aguilera (725735)\"},{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"101244807\",\"wid\":\"84ef38693cf301977ae513eb7529b605\",\"descriptor\":\"Khaye Perales (101244807)\"},{\"id\":\"102896327\",\"wid\":\"1af7455ef1d910197d17f23d21b70000\",\"descriptor\":\"Erika Mae Pekit-pekit (102896327)\"},{\"id\":\"103198845\",\"wid\":\"509863e9572b102cdcb157aba45e0000\",\"descriptor\":\"Whax Joaquin (103198845)\"},{\"id\":\"102341410\",\"wid\":\"160d8d6e7a1b10171c214de6cc310000\",\"descriptor\":\"Joda Bay Sagarino (102341410)\"},{\"id\":\"101999916\",\"wid\":\"8962dad7b364010368e396fd53ee0000\",\"descriptor\":\"Kenneth Bejasa (101999916)\"},{\"id\":\"102028539\",\"wid\":\"4be2fdb49cb6010f9e32de2399560000\",\"descriptor\":\"Jewelshane Sibulan (102028539)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349773\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Cebu-J-Center-Customer-Care-Specialist-iRecruit-Engage-2026_R1683379\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Cebu-J-Center-Customer-Care-Specialist-iRecruit-Engage-2026_R1683379\/apply\",\"job_requisition_id\":\"R1683379\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"gerald.terceno@concentrix.com\"},\"first_name\":\"Ged Terceno (726252)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683379\",\"wid\":\"13990ecf90e3103b4842e0752f620000\",\"descriptor\":\"Cebu J Center\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"765\",\"campaign_id\":\"21634\",\"campaign_title\":\"Advisor I, Customer Service R1667962\",\"campaign_type\":\"job_application\",\"job_title\":\"Bacolod iRecruit Engage 2025\",\"street\":\"PHL Bacolod City - Two Sanparq\",\"address\":\"PHL Bacolod City - Two Sanparq\",\"city\":\"Bacolod City\",\"state\":\"Negros Occidental\",\"postal_code\":\"6100\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667962\",\"location\":\"Bacolod City, Negros Occidental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:23.800+08:00\",\"created_at\":\"2025-12-19T02:30:34.768+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYzNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City---Two-Sanparq\/Bacolod-iRecruit-Engage-2025_R1667962\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bacolod City\",\"state\":\"Negros Occidental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6100\",\"primary_location\":{\"id\":\"PH-BAC-SANPA-Y0\",\"wid\":\"b67da9176e3d1062f9e3e101e661c2da\",\"descriptor\":\"PHL Bacolod City - Two Sanparq\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340824\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City---Two-Sanparq\/Bacolod-iRecruit-Engage-2025_R1667962\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City---Two-Sanparq\/Bacolod-iRecruit-Engage-2025_R1667962\/apply\",\"job_requisition_id\":\"R1667962\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667962\",\"wid\":\"17a1f7ba282d102c43149fd88b450000\",\"descriptor\":\"R1667962 Bacolod iRecruit Engage 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"f6358e3b3d6d018adbd97a3afd18c4d0\",\"address\":\"john.anonuevo@concentrix.com\"},\"last_name\":\"Anonuevo\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"d09f4a51c1a401c54cd36cb34405f142\",\"address\":\"markjoseph.italia@concentrix.com\"},\"last_name\":\"Italia\",\"first_name\":\"Mark Joseph\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"},{\"email\":{\"wid\":\"d82a8891516a01aa82e88e212a17c88d\",\"address\":\"zarrahjane.fopalan@concentrix.com\"},\"last_name\":\"Fopalan\",\"first_name\":\"Zarrah Jane\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"766\",\"campaign_id\":\"21633\",\"campaign_title\":\"Advisor I, Customer Service R1668250\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Digital Intake - Cagayan De Oro 2026\",\"street\":\"PHL Cagayan de Oro - Trade St\",\"address\":\"PHL Cagayan de Oro - Trade St\",\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1668250\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:23.779+08:00\",\"created_at\":\"2025-12-19T02:30:34.733+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYzMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---Digital-Intake---Cagayan-De-Oro-2026_R1668250\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - Trade St\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"almerajean.aballe@concentrix.com\"},\"first_name\":\"Aballe, Almera Jean\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101765759\",\"wid\":\"501b9f0c5da0016ad26b72c3051f477e\",\"descriptor\":\"Therisa May Bagona (101765759)\"},{\"id\":\"101805369\",\"wid\":\"c23ea6cc7e8b01a8f645bb011806fea4\",\"descriptor\":\"Japeth Eno (101805369)\"},{\"id\":\"102994998\",\"wid\":\"600e524ccee31017f19edb6b29860000\",\"descriptor\":\"Angel Marie Serrano (102994998)\"},{\"id\":\"1094207\",\"wid\":\"3c70ae954cfe01b050e6a424c91cc4b6\",\"descriptor\":\"Kennah Bea Alarcon (1094207)\"},{\"id\":\"102990503\",\"wid\":\"43a9c98d0211100edc67b907a69a0000\",\"descriptor\":\"Nedshla Acebes (102990503)\"},{\"id\":\"102254497\",\"wid\":\"029c37c0901c103935aca3061eb60000\",\"descriptor\":\"Almera Jean Aballe (102254497)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349730\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---Digital-Intake---Cagayan-De-Oro-2026_R1668250\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---Digital-Intake---Cagayan-De-Oro-2026_R1668250\/apply\",\"job_requisition_id\":\"R1668250\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"kennahbea.cambari@concentrix.com\"},\"first_name\":\"Kennah Bea Alarcon (1094207)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1668250\",\"wid\":\"17a1f7ba282d102c7c43a6d72a3c0001\",\"descriptor\":\"Customer Service Advisor - Digital Intake - Cagayan De Oro 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"767\",\"campaign_id\":\"21629\",\"campaign_title\":\"Advisor I, Customer Service R1556689\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Digital Intake - Baguio - 2025\",\"street\":\"PHL Baguio City - TechnoHub A\",\"address\":\"PHL Baguio City - TechnoHub A\",\"city\":\"Baguio City\",\"state\":\"Benguet\",\"postal_code\":\"2600\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1556689\",\"location\":\"Baguio City, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:23.755+08:00\",\"created_at\":\"2025-12-19T02:30:31.573+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYyOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Digital-Intake---Baguio---2025_R1556689\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Baguio City\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2600\",\"primary_location\":{\"id\":\"PH-BAG-BAGUI-Y0\",\"wid\":\"b67da9176e3d1062f9e3c7a99041c2af\",\"descriptor\":\"PHL Baguio City - TechnoHub A\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"d53a20d4b42c10103a333a5cd5f90002\",\"address\":\"annlorrane.lacquen@concentrix.com\"},\"last_name\":\"Lacquen\",\"first_name\":\"Ann Lorrane\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287686\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Digital-Intake---Baguio---2025_R1556689\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Digital-Intake---Baguio---2025_R1556689\/apply\",\"job_requisition_id\":\"R1556689\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"4a48db2b8a9a01e418079e830123ef35\",\"address\":\"michael.munoz@concentrix.com\"},\"last_name\":\"Munoz\",\"first_name\":\"Michael\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1556689\",\"wid\":\"0c48c2155534100c097ae90920010001\",\"descriptor\":\"R1556689 Customer Service Advisor - Digital Intake - Baguio - 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"d53a20d4b42c10103a333a5cd5f90002\",\"address\":\"annlorrane.lacquen@concentrix.com\"},\"last_name\":\"Lacquen\",\"first_name\":\"Ann Lorrane\"},{\"email\":{\"wid\":\"db0bffd68c23013380a63a87d419db01\",\"address\":\"aprilyn.alinsod@concentrix.com\"},\"last_name\":\"Alinsod\",\"first_name\":\"Aprilyn\"},{\"email\":{\"wid\":\"a18301ec9592010eda74fa5a28320006\",\"address\":\"arramarika.capacete@concentrix.com\"},\"last_name\":\"Capacete\",\"first_name\":\"Arra Marika\"},{\"email\":{\"wid\":\"50faf50e665f100fd2a01c5658d10001\",\"address\":\"christian.rasonable@concentrix.com\"},\"last_name\":\"Rasonable\",\"first_name\":\"Christian\"},{\"email\":{\"wid\":\"a221dabc1460100c21dda03ffc580005\",\"address\":\"chzarina.cleofe@concentrix.com\"},\"last_name\":\"Cleofe\",\"first_name\":\"Chzarina\"},{\"email\":{\"wid\":\"0ace91a1681601033403095e0e1a2a5d\",\"address\":\"crispina.castino@concentrix.com\"},\"last_name\":\"Castino\",\"first_name\":\"Crispina\"},{\"email\":{\"wid\":\"38f10b53a71e100be0a7559eb57f0001\",\"address\":\"jomardean.deguzman@concentrix.com\"},\"last_name\":\"De Guzman\",\"first_name\":\"Dean\"},{\"email\":{\"wid\":\"2b835bd60651100efcd20904dc960003\",\"address\":\"manuel.antonio1@concentrix.com\"},\"last_name\":\"Antonio\",\"first_name\":\"Elle\"},{\"email\":{\"wid\":\"f58fff64fb3b100fedd36899679f0003\",\"address\":\"francineanne.aris@concentrix.com\"},\"last_name\":\"Aris\",\"first_name\":\"Francine Anne\"},{\"email\":{\"wid\":\"1f5fd4ff722d0102ecd579b53e8e0000\",\"address\":\"gladysalehli.butial@concentrix.com\"},\"last_name\":\"Butial\",\"first_name\":\"Gladys Alehli\"},{\"email\":{\"wid\":\"76f1f182a7ac10126cd3ade0aaaf0001\",\"address\":\"hannah.bayquen@concentrix.com\"},\"last_name\":\"Bayquen\",\"first_name\":\"Hannah\"},{\"email\":{\"wid\":\"0c9667f206c801c4e2274a53b21f3b6b\",\"address\":\"valeriejade.cadisal@concentrix.com\"},\"last_name\":\"Cadisal\",\"first_name\":\"Jade\"},{\"email\":{\"wid\":\"da3a92ec6f37013e5d8380374e0fc1ee\",\"address\":\"japeth.eno@concentrix.com\"},\"last_name\":\"Eno\",\"first_name\":\"Japeth\"},{\"email\":{\"wid\":\"f74bef87fd1d01100b31cd4487950003\",\"address\":\"jayacinth.malvaroza@concentrix.com\"},\"last_name\":\"Malvaroza\",\"first_name\":\"Jayacinth\"},{\"email\":{\"wid\":\"759bccd4a2551011edb7baf3a00d0003\",\"address\":\"jerusalem.viernes@concentrix.com\"},\"last_name\":\"Viernes\",\"first_name\":\"Jerusalem\"},{\"email\":{\"wid\":\"40a602eba0bb010348a56672510e802c\",\"address\":\"jhovinalyn.viscaino@concentrix.com\"},\"last_name\":\"Viscaino\",\"first_name\":\"Jhovinalyn\"},{\"email\":{\"wid\":\"07f5b7148aed01b47900f500d126384e\",\"address\":\"jovelyn.ladera@concentrix.com\"},\"last_name\":\"Ladera\",\"first_name\":\"Jove\"},{\"email\":{\"wid\":\"348ab42a1ef7103347dfc61b3f7a0001\",\"address\":\"juliafranchesca.cabigon@concentrix.com\"},\"last_name\":\"Cabigon\",\"first_name\":\"Julia Franchesca\"},{\"email\":{\"wid\":\"5c9ed5f060e4102ce384ed2f244d0003\",\"address\":\"julianaraquel.piojo@concentrix.com\"},\"last_name\":\"Piojo\",\"first_name\":\"Juliana Raquel\"},{\"email\":{\"wid\":\"40fdc6d63bcb0168b4b002137e03f78b\",\"address\":\"kristiannmarla.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Kristi Ann Marla\"},{\"email\":{\"wid\":\"d778f2bc26f001040b5b909295df0001\",\"address\":\"maryleslie.perez@concentrix.com\"},\"last_name\":\"Perez\",\"first_name\":\"Leslie\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"0fb14d6ee3fe101427da2ff747f70001\",\"address\":\"nathaniel.cabreros@concentrix.com\"},\"last_name\":\"Cabreros\",\"first_name\":\"Nathaniel\"},{\"email\":{\"wid\":\"7b03a56bb10c10214d7de196e6170003\",\"address\":\"reneofeljohn.millan@concentrix.com\"},\"last_name\":\"Millan\",\"first_name\":\"Renz\"},{\"email\":{\"wid\":\"a8a6e39155d610243de844c817e80003\",\"address\":\"rheasharmaine.dionisio@concentrix.com\"},\"last_name\":\"Dionisio\",\"first_name\":\"Rhea Sharmaine\"},{\"email\":{\"wid\":\"537522180a110103f131f165e4940003\",\"address\":\"roberto.baluyot@concentrix.com\"},\"last_name\":\"Baluyot\",\"first_name\":\"Robert\"},{\"email\":{\"wid\":\"7282f4fccac91013310aec7c35b80004\",\"address\":\"ronnie.ibay@concentrix.com\"},\"last_name\":\"Ibay\",\"first_name\":\"Ron\"},{\"email\":{\"wid\":\"73a6dd30f083103d853c69b27b900002\",\"address\":\"ronnie.bautista@concentrix.com\"},\"last_name\":\"Bautista\",\"first_name\":\"Ronnie\"},{\"email\":{\"wid\":\"4047322fd581012684ef732c121a01b0\",\"address\":\"rubirosa.carmona@concentrix.com\"},\"last_name\":\"Carmona\",\"first_name\":\"Rubirosa\"},{\"email\":{\"wid\":\"ad688187bad7100c565b912c9dd50001\",\"address\":\"sherryann.tayum@concentrix.com\"},\"last_name\":\"Tayum\",\"first_name\":\"Sherry Ann\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"},{\"email\":{\"wid\":\"2446a636660f10064e191006b1cc0005\",\"address\":\"nathaniel.timbreza@concentrix.com\"},\"last_name\":\"Timbreza\",\"first_name\":\"Zhen\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"768\",\"campaign_id\":\"21626\",\"campaign_title\":\"Advisor II, Customer Service R1559107\",\"campaign_type\":\"job_application\",\"job_title\":\"BP MOA 2025\",\"street\":\"PHL Pasay City - MOA\",\"address\":\"PHL Pasay City - MOA\",\"city\":\"Pasay City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1300\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate II position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with six plus months of customer service experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.\u00a0 They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559107\",\"location\":\"Pasay City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:23.731+08:00\",\"created_at\":\"2025-12-19T02:30:30.347+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYyNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/BP-MOA-2025_R1559107-27\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Pasay City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1300\",\"primary_location\":{\"id\":\"PH-PAS-BAYSH-Y0\",\"wid\":\"b67da9176e3d1062f9e44c62002cc37e\",\"descriptor\":\"PHL Pasay City - MOA\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"efe91741a3f9100e17468f8b72050003\",\"address\":\"aiziejoshua.lim@concentrix.com\"},\"last_name\":\"Lim\",\"first_name\":\"Aizie Joshua\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338384\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/BP-MOA-2025_R1559107-27\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/BP-MOA-2025_R1559107-27\/apply\",\"job_requisition_id\":\"R1559107\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1559107\",\"wid\":\"07ea54fabfd9100e29dd4c5dde8d0000\",\"descriptor\":\"R1559107 BP MOA 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"efe91741a3f9100e17468f8b72050003\",\"address\":\"aiziejoshua.lim@concentrix.com\"},\"last_name\":\"Lim\",\"first_name\":\"Aizie Joshua\"},{\"email\":{\"wid\":\"bb50c30648a51027a55e6e32ad950003\",\"address\":\"camillexena.carpio@concentrix.com\"},\"last_name\":\"Carpio\",\"first_name\":\"Camille Xena\"},{\"email\":{\"wid\":\"0ace91a1681601033403095e0e1a2a5d\",\"address\":\"crispina.castino@concentrix.com\"},\"last_name\":\"Castino\",\"first_name\":\"Crispina\"},{\"email\":{\"wid\":\"cedaf55a382b0179fe6dceb9ab0bf6b7\",\"address\":\"cristineabigail.capon@concentrix.com\"},\"last_name\":\"Capon\",\"first_name\":\"Cristine Abigail\"},{\"email\":{\"wid\":\"2a676a76dc60012004f1f285888b0007\",\"address\":\"denmargarett.mangulabnan@concentrix.com\"},\"last_name\":\"Mangulabnan\",\"first_name\":\"Den Margarett\"},{\"email\":{\"wid\":\"e8cd88ef87f0101de67c1464836e0001\",\"address\":\"dericknino.agron@concentrix.com\"},\"last_name\":\"Agron\",\"first_name\":\"Derick Nino\"},{\"email\":{\"wid\":\"1370d2b3f2d910146cf6b03f90680003\",\"address\":\"emily.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Emily\"},{\"email\":{\"wid\":\"f74bef87fd1d01100b31cd4487950003\",\"address\":\"jayacinth.malvaroza@concentrix.com\"},\"last_name\":\"Malvaroza\",\"first_name\":\"Jayacinth\"},{\"email\":{\"wid\":\"995ce69b6dcb014b1f74f55c0710b1c3\",\"address\":\"jeremy.garcia@concentrix.com\"},\"last_name\":\"Garcia\",\"first_name\":\"Jeremy\"},{\"email\":{\"wid\":\"486015ab545d1012cd1d1e3ff7400003\",\"address\":\"juvelyn.altisin@concentrix.com\"},\"last_name\":\"Altisin\",\"first_name\":\"Juvelyn\"},{\"email\":{\"wid\":\"20ec5313c10810231bfc0a4ad1e10004\",\"address\":\"krystal.budod@concentrix.com\"},\"last_name\":\"Budod\",\"first_name\":\"Krystal\"},{\"email\":{\"wid\":\"3dad37467ab0010e8e26ae4d021a1203\",\"address\":\"lailanie.veloso@concentrix.com\"},\"last_name\":\"Veloso\",\"first_name\":\"Lailanie\"},{\"email\":{\"wid\":\"d3fa7ec04b6101ffd48d2a0add137632\",\"address\":\"ferniliza.agacer@concentrix.com\"},\"last_name\":\"Agacer\",\"first_name\":\"Liza\"},{\"email\":{\"wid\":\"19edd5e26516010857c3f1ef3a340003\",\"address\":\"ralphangelo.cabatu@concentrix.com\"},\"last_name\":\"Cabatu\",\"first_name\":\"Ralph Angelo\"},{\"email\":{\"wid\":\"537522180a110103f131f165e4940003\",\"address\":\"roberto.baluyot@concentrix.com\"},\"last_name\":\"Baluyot\",\"first_name\":\"Robert\"},{\"email\":{\"wid\":\"6df60a676e1601171f34d9ba5c0b0001\",\"address\":\"sarahfaith.paragas@concentrix.com\"},\"last_name\":\"Paragas\",\"first_name\":\"Sarah Faith\"},{\"email\":{\"wid\":\"ad688187bad7100c565b912c9dd50001\",\"address\":\"sherryann.tayum@concentrix.com\"},\"last_name\":\"Tayum\",\"first_name\":\"Sherry Ann\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"769\",\"campaign_id\":\"21623\",\"campaign_title\":\"Advisor I, Customer Service R1665899\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Homecoming - Alabang 2026\",\"street\":\"PHL Muntinlupa - Alabang 1\",\"address\":\"PHL Muntinlupa - Alabang 1\",\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1780\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><span>#LI-DNI<\/span><\/p>\",\"ats_external_id\":\"R1665899\",\"location\":\"Muntinlupa City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:23.709+08:00\",\"created_at\":\"2025-12-19T02:30:30.045+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYyMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/Customer-Service-Advisor---Homecoming---Alabang-2026_R1665899\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1780\",\"primary_location\":{\"id\":\"PH-MUN-CYBER-Y0\",\"wid\":\"b67da9176e3d1062f9e3a2b4e1bbc269\",\"descriptor\":\"PHL Muntinlupa - Alabang 1\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jasminenicole.abing@concentrix.com\"},\"first_name\":\"Abing, Jasmine Nicole\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101014300\",\"wid\":\"166fa0eba09710101badc7590a174e37\",\"descriptor\":\"Lailanie Veloso (101014300)\"},{\"id\":\"101985114\",\"wid\":\"58ad97fb38e6011fed3a98f974690000\",\"descriptor\":\"Den Margarett Mangulabnan (101985114)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350583\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/Customer-Service-Advisor---Homecoming---Alabang-2026_R1665899\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/Customer-Service-Advisor---Homecoming---Alabang-2026_R1665899\/apply\",\"job_requisition_id\":\"R1665899\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"angelica.urgelles@concentrix.com\"},\"first_name\":\"Ma. Angelica Urgelles (101514379)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1665899\",\"wid\":\"08aea42f48b7102a18f760a202810000\",\"descriptor\":\"Customer Service Advisor - Homecoming - Alabang 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"770\",\"campaign_id\":\"21622\",\"campaign_title\":\"Advisor I, Customer Service R1559105\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Megamall 2025\",\"street\":\"PHL Mandaluyong City - Megamall\",\"address\":\"PHL Mandaluyong City - Megamall\",\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559105\",\"location\":\"Mandaluyong City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:23.686+08:00\",\"created_at\":\"2025-12-19T02:30:30.020+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYyMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/BP-Megamall-2025_R1559105-11\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338436\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/BP-Megamall-2025_R1559105-11\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/BP-Megamall-2025_R1559105-11\/apply\",\"job_requisition_id\":\"R1559105\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations 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Nicole\"},{\"email\":{\"wid\":\"345442de6fa20145bc920af91620d570\",\"address\":\"joanamarie.baladad@concentrix.com\"},\"last_name\":\"Baladad\",\"first_name\":\"Joana\"},{\"email\":{\"wid\":\"5c9ed5f060e4102ce384ed2f244d0003\",\"address\":\"julianaraquel.piojo@concentrix.com\"},\"last_name\":\"Piojo\",\"first_name\":\"Juliana Raquel\"},{\"email\":{\"wid\":\"20ec5313c10810231bfc0a4ad1e10004\",\"address\":\"krystal.budod@concentrix.com\"},\"last_name\":\"Budod\",\"first_name\":\"Krystal\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"19edd5e26516010857c3f1ef3a340003\",\"address\":\"ralphangelo.cabatu@concentrix.com\"},\"last_name\":\"Cabatu\",\"first_name\":\"Ralph 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12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"771\",\"campaign_id\":\"21615\",\"campaign_title\":\"Advisor I, Customer Service R1557927\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - ANE Makati 2025\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1557927\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:23.623+08:00\",\"created_at\":\"2025-12-19T02:30:29.322+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYxNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---ANE-Makati-2025_R1557927\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1557921\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:23.600+08:00\",\"created_at\":\"2025-12-19T02:30:28.805+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYxNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Bulacan-Hub-2025_R1557921\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-02\",\"wid\":\"740544c0a47f01011a791c8f1f114864\",\"descriptor\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, Grd & 3rd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"543cb86d2c2210100a770b560e920003\",\"address\":\"alexis.laroa@concentrix.com\"},\"last_name\":\"Laroa\",\"first_name\":\"Alexis\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287698\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Bulacan-Hub-2025_R1557921\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Bulacan-Hub-2025_R1557921\/apply\",\"job_requisition_id\":\"R1557921\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"4a48db2b8a9a01e418079e830123ef35\",\"address\":\"michael.munoz@concentrix.com\"},\"last_name\":\"Munoz\",\"first_name\":\"Michael\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1557921\",\"wid\":\"07ea54fabfd9100d75ae792bdf050000\",\"descriptor\":\"R1557921 Customer Service Advisor - 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Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts<\/p><p>This role is the perfect opportunity for someone considering a career in customer services in the finance\/ banking sector.<\/p><p><\/p><p>WHAT WOULD YOU BRING TO OUR TEAM?<\/p><p>Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role.<\/p><p><\/p><p>TO BECOME A PART OF OUR TEAM: \u00b7 List of criteria including background<\/p><p>\u00b7 Education needed<\/p><p>\u00b7 Availability needed<\/p><p>\u00b7 Background clearance etc.<\/p><p><\/p><p>CALL US HOME:<\/p><p>If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.<\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/p><p><\/p><p>Learn more:<\/p><p>Concentrix\u202fon Facebook |\u202fConcentrix on Instagram |\u202fwww.concentrix.com<\/p>\",\"ats_external_id\":\"R1568989\",\"location\":\"San Pedro Sula, Cortes\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:23.570+08:00\",\"created_at\":\"2025-12-19T02:30:28.667+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYxMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Honduras---San-Pedro-Sula\/Customer-Service-Advisors-Honduras-2025_R1568989\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d106331610d65b35480b6\",\"descriptor\":\"Concentrix CVG Global Services Honduras, S.A.\",\"reference_id\":\"YHN01\",\"organization_reference_id\":\"YHN01\"},\"location\":{\"city\":\"San Pedro Sula\",\"state\":\"Cortes\",\"country\":{\"wid\":\"95d28f232bd24d82994625af5f82def9\",\"iso2\":\"HN\",\"iso3\":\"HND\",\"descriptor\":\"Honduras\",\"iso_numeric\":\"340\"},\"postal_code\":null,\"primary_location\":{\"id\":\"HN-SAN-ALTIA-Y0\",\"wid\":\"b67da9176e3d1062f9dd48479ecbbd51\",\"descriptor\":\"HND San Pedro Sula\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"michael.calderon@concentrix.com\"},\"first_name\":\"Calderon Jimenez, Michael Antonio\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"732745\",\"wid\":\"f6358e3b3d6d0156a7303784001980ef\",\"descriptor\":\"Michael Calderon Jimenez (732745)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-293454\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Honduras---San-Pedro-Sula\/Customer-Service-Advisors-Honduras-2025_R1568989\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Honduras---San-Pedro-Sula\/Customer-Service-Advisors-Honduras-2025_R1568989\/apply\",\"job_requisition_id\":\"R1568989\"}],\"organizations\":[{\"wid\":\"b67da9176e3d106331610d65b35480b6\",\"descriptor\":\"Concentrix CVG Global Services Honduras, S.A.\",\"reference_id\":\"YHN01\",\"custom_reference_id\":null,\"company_reference_id\":\"YHN01\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"paul.castaneda@concentrix.com\"},\"first_name\":\"Paul Castaneda Ayon (102597884)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1568989\",\"wid\":\"0f2a40d8893510187364a341fefd0001\",\"descriptor\":\"Customer Service Advisors Honduras 2025\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"774\",\"campaign_id\":\"21605\",\"campaign_title\":\"Advisor I, Customer Service R1665911\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Homecoming - Cagayan De Oro 2026\",\"street\":\"PHL Cagayan de Oro - Trade St\",\"address\":\"PHL Cagayan de Oro - Trade St\",\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1665911\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:23.544+08:00\",\"created_at\":\"2025-12-19T02:30:28.173+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYwNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---Homecoming---Cagayan-De-Oro-2026_R1665911\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - Trade St\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"almerajean.aballe@concentrix.com\"},\"first_name\":\"Aballe, Almera Jean\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101765759\",\"wid\":\"501b9f0c5da0016ad26b72c3051f477e\",\"descriptor\":\"Therisa May Bagona (101765759)\"},{\"id\":\"102994998\",\"wid\":\"600e524ccee31017f19edb6b29860000\",\"descriptor\":\"Angel Marie Serrano (102994998)\"},{\"id\":\"1094207\",\"wid\":\"3c70ae954cfe01b050e6a424c91cc4b6\",\"descriptor\":\"Kennah Bea Alarcon (1094207)\"},{\"id\":\"102990503\",\"wid\":\"43a9c98d0211100edc67b907a69a0000\",\"descriptor\":\"Nedshla Acebes (102990503)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"102254497\",\"wid\":\"029c37c0901c103935aca3061eb60000\",\"descriptor\":\"Almera Jean Aballe (102254497)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350382\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---Homecoming---Cagayan-De-Oro-2026_R1665911\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---Homecoming---Cagayan-De-Oro-2026_R1665911\/apply\",\"job_requisition_id\":\"R1665911\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"ronnalyn.tulibao@concentrix.com\"},\"first_name\":\"Ronna Baltazar (100708579)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1665911\",\"wid\":\"08aea42f48b7102a19fd90e0c62f0000\",\"descriptor\":\"Customer Service Advisor - Homecoming - Cagayan De Oro 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"775\",\"campaign_id\":\"21604\",\"campaign_title\":\"Advisor I, Customer Service R1559120\",\"campaign_type\":\"job_application\",\"job_title\":\"BP ANE 2025\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559120\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:23.506+08:00\",\"created_at\":\"2025-12-19T02:30:23.086+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYwNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BP-ANE-2025_R1559120-31\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region 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Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338398\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BP-ANE-2025_R1559120-31\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BP-ANE-2025_R1559120-31\/apply\",\"job_requisition_id\":\"R1559120\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1559120\",\"wid\":\"07399eb6781c100e2ab50f45429e0000\",\"descriptor\":\"R1559120 BP ANE 2025 (Evergreen) 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They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666300\",\"location\":\"Pasig City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:54:18.199+08:00\",\"created_at\":\"2025-12-19T02:30:19.676+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU5Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---UPA-XTRA-2026_R1666300\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1159\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-05\",\"wid\":\"740544c0a47f013c940c208f1f115764\",\"descriptor\":\"PHL Quezon City - UP Ayala TechnoHub Bldg G, 2nd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"daniel.bautista1@concentrix.com\"},\"first_name\":\"Bautista, Daniel\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101823295\",\"wid\":\"2a3dc7769cc401e0e39863672e16009d\",\"descriptor\":\"Jea Mae Marie Daquiz (101823295)\"},{\"id\":\"102048620\",\"wid\":\"7a1dda14767610185d2db1c0bc6d0000\",\"descriptor\":\"Rachelle Joy Dela Cruz (102048620)\"},{\"id\":\"101830859\",\"wid\":\"3ea0636ec5ba0107d9112969901aa130\",\"descriptor\":\"Christine Pilac (101830859)\"},{\"id\":\"101507386\",\"wid\":\"1c3928bd731601b4b4e8d905b2231c8e\",\"descriptor\":\"Daniel Bautista (101507386)\"},{\"id\":\"101832754\",\"wid\":\"9e0066dd1ceb013f25578cc2c21b95d1\",\"descriptor\":\"Kelsie Turgo (101832754)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349697\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---UPA-XTRA-2026_R1666300\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---UPA-XTRA-2026_R1666300\/apply\",\"job_requisition_id\":\"R1666300\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666300\",\"wid\":\"042bc331d423102a62c46298cdef0000\",\"descriptor\":\"Customer Service Advisor - UPA XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"777\",\"campaign_id\":\"21596\",\"campaign_title\":\"Advisor I, Customer Service R1666303\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Iloilo XTRA 2026\",\"street\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"address\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"postal_code\":\"5000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666303\",\"location\":\"Iloilo City, Iloilo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:23.438+08:00\",\"created_at\":\"2025-12-19T02:30:19.632+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Iloilo-XTRA-2026_R1666303-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"5000\",\"primary_location\":{\"id\":\"PH-ILO-MEGAW-01\",\"wid\":\"c46b7926c1150139add0aa33660e9e55\",\"descriptor\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"eunice.abueg@concentrix.com\"},\"first_name\":\"Abueg, Eunice\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101767280\",\"wid\":\"545a3d9f842e01d54b518dc67d2c0834\",\"descriptor\":\"Ramon Carlos Lacson (101767280)\"},{\"id\":\"101410063\",\"wid\":\"9a3e426a77a00129c267ed613b018196\",\"descriptor\":\"Mark Joseph Italia (101410063)\"},{\"id\":\"101961223\",\"wid\":\"f585845c6ff40114b0be69b1b7b90000\",\"descriptor\":\"Jason Catatista (101961223)\"},{\"id\":\"102311229\",\"wid\":\"b95c772f286c100a33de90253b020000\",\"descriptor\":\"Alliyah Aubrey Yee (102311229)\"},{\"id\":\"101432635\",\"wid\":\"d68fbb48badb01cbc320d341f61abf8f\",\"descriptor\":\"Phoenix Naomi Zenarosa (101432635)\"},{\"id\":\"101874221\",\"wid\":\"4c1c1cb5bc9901f1afb2cb5e2b0a8070\",\"descriptor\":\"Eunice Abueg (101874221)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"102098907\",\"wid\":\"6f72b4908982100d0b008f6b82960000\",\"descriptor\":\"Millen Jan Gavaran (102098907)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349858\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Iloilo-XTRA-2026_R1666303-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Iloilo-XTRA-2026_R1666303-1\/apply\",\"job_requisition_id\":\"R1666303\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666303\",\"wid\":\"042bc331d423102a630e88dd86c20000\",\"descriptor\":\"Customer Service Advisor - Iloilo XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"778\",\"campaign_id\":\"21594\",\"campaign_title\":\"Advisor I, Customer Service R1666290\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - SMM XTRA 2026\",\"street\":\"PHL Mandaluyong City - Megamall\",\"address\":\"PHL Mandaluyong City - Megamall\",\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666290\",\"location\":\"Mandaluyong City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:23.417+08:00\",\"created_at\":\"2025-12-19T02:30:17.315+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU5NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Customer-Service-Advisor---SMM-XTRA-2026_R1666290-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-MEGAC-Y0\",\"wid\":\"b67da9176e3d1062f9e3e8033b4bc2e6\",\"descriptor\":\"PHL Mandaluyong City - Megamall\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"roberto.baluyot@concentrix.com\"},\"first_name\":\"Baluyot, Roberto\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"102171441\",\"wid\":\"62925abb8868100fbf6cca019bf10000\",\"descriptor\":\"Christian Rasonable (102171441)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"100904612\",\"wid\":\"7337afa5ded8100521778d4e650963fb\",\"descriptor\":\"Cathryn Carpon (100904612)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349729\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Customer-Service-Advisor---SMM-XTRA-2026_R1666290-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Customer-Service-Advisor---SMM-XTRA-2026_R1666290-1\/apply\",\"job_requisition_id\":\"R1666290\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666290\",\"wid\":\"042bc331d423102a62449e010b0e0000\",\"descriptor\":\"Customer Service Advisor - SMM XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1309\",\"campaign_id\":\"13271\",\"campaign_title\":\"Professional I, Wellbeing R1684075\",\"campaign_type\":\"job_application\",\"job_title\":\"Clinical Team Leader, Psychological Health Service, Wellbeing\",\"street\":\"IND Gurugram - 2nd Flr, RMZ Infinity, Plot No. 15, Phase IV, Udyog Vihar, Gurugram\",\"address\":\"IND Gurugram - 2nd Flr, RMZ Infinity, Plot No. 15, Phase IV, Udyog Vihar, Gurugram\",\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"postal_code\":\"122014\",\"region\":null,\"country\":\"India\",\"short_description\":\"Our psychological health team is a diverse group of specialists dedicated to developing, delivering, and evaluating employee health and wellbeing strategies for Trust & Safety teams at Concentrix. Our initiatives are crafted to enhance and support positive mental and physical health, while fostering a healthy culture and work environment across the organization. \\n\\nThe Clinical Team Leader will provide support to a team of qualified wellbeing counselors who deliver mental health and wellbeing support to employees working in content moderation roles. \\n\\nYou\u2019ll be a Clinical Team Leader and responsible for the resolution of all clinical risks and concerns, advising the team on how to manage complex cases and where to escalate. You'll monitor sessions using interventions such as Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), Solution Focused Therapy (SFT) and Mindfulness Based Therapies (MBT). You\u2019ll routinely monitor and track the assessment of cases for risk, ensure that wellbeing counselors follow strict safety protocols and escalate complex cases to clinical leadership.  \\n\\nYour role also includes collaborating with your colleagues to design individual and group session strategies that improve resilience, healthy coping, and distress management skills. In this role, you\u2019ll focus on the delivery and quality assurance of a psychological health program and coach counselors to ensure performance metrics are achieved. \\n\\nAs this role falls into the category of Trust & Safety, you\u2019ll be working with people exposed to harmful content. This may occur in the form of images, video, and text related to hate speech, violence, child safety, depictions of harm to self and others, and harm to animals.\",\"long_description\":\"<p><b><span>Key Responsibilities:<\/span><\/b><span>\u00a0<\/span><\/p><ul><li><span>Monitor\u00a01:1\u00a0check-ins\u00a0and\u00a0counselling sessions, addressing psychological health\u00a0using short-term\u00a0resilience\u00a0strategies\u00a0such as CBT, ACT, SFT,\u00a0MBT, and\u00a0psychoeducation\u00a0<\/span><\/li><li><span>\u00a0<\/span><span>Monitor group and peer support sessions aimed at building resilience, developing healthy coping\u00a0strategies\u00a0and building positive working relationships\u00a0<\/span><\/li><li><span>\u00a0<\/span><span>Partners\u00a0with site-based teams\u00a0and other regional leads to\u00a0ensure employees have access to\u00a0mental health and wellbeing activities, with a focus on enhancing employee resiliency and minimizing psychological risks in the Content Moderation space\u00a0<\/span><\/li><li><span>\u00a0<\/span><span>Supports\u00a0in\u00a0assessing\u00a0cases for trauma\u00a0related to exposure to graphic content,\u00a0follow\u00a0escalation\u00a0protocols, and triage employees to\u00a0appropriate support\u00a0pathways\u00a0<\/span><\/li><li><span>\u00a0<\/span><span>Reports to\u00a0the\u00a0clinical leadership\u00a0team on a regular basis to discuss observations,\u00a0insights risks,\u00a0and\u00a0areas for improvement\u00a0<\/span><\/li><li><span>\u00a0<\/span><span>Develops and ensures commitment to\u00a0safe working practices across the Psychological Health team\u00a0<\/span><\/li><li><span>\u00a0<\/span><span>Responsible for adherence to\u00a0professional and ethical guidelines set by\u00a0discipline specific\u00a0governing and licensing bodies\u00a0across the psychological health team.\u00a0<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><u><span>Data,\u00a0insight,\u00a0and analysis<\/span><\/u><span>\u00a0<\/span><\/p><ul><li><span>Provides\u00a0clinical guidance and\u00a0coaching\u00a0to counselors, drawing on insights captured from data within the campaign\u00a0<\/span><\/li><li><span>Has oversight of health data dashboards and report creation \u00a0\u00a0<\/span><\/li><li><span>Manages confidential case records and reports safety, and in line with privacy protocols\u00a0<\/span><\/li><li><span>Ensures and tracks completion of the delivery of psychometric assessments to employees within the campaign\u00a0<\/span><\/li><li><span>Reviews assessment data for trends that require intervention, and prepares regular business and data insight reports\u00a0<\/span><\/li><\/ul>\",\"ats_external_id\":\"R1684075\",\"location\":\"Gurugram, Hary\u0101na\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:13.269+08:00\",\"created_at\":\"2025-12-19T02:30:09.592+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzI3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---2nd-Flr-RMZ-Infinity-Plot-No-15-Phase-IV-Udyog-Vihar-Gurugram\/Professional-I--Wellbeing-CL-8A-India_R1684075\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Wellbeing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"eb9a6a4bb51210243ac006629da90000\",\"descriptor\":\"Concentrix Healthcare Services LLC Philippine Branch\",\"reference_id\":\"CPH12\",\"organization_reference_id\":\"CPH12\"},\"location\":{\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"122014\",\"primary_location\":{\"id\":\"IN-GUR-RMZIN-05\",\"wid\":\"216f1fc8ce211017bc4d5dc80eed0000\",\"descriptor\":\"IND Gurugram - 2nd Flr, RMZ Infinity, Plot No. 15, Phase IV, Udyog Vihar, Gurugram\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"asad.khan@concentrix.com\"},\"first_name\":\"Khan, Asad\"},\"categories\":[{\"descriptor\":\"CF Wellbeing\"}],\"recruiters\":[{\"id\":\"102105123\",\"wid\":\"a506daa584c0100fb2bb32ad33e90000\",\"descriptor\":\"Asad Khan (102105123)\"},{\"id\":\"103115254\",\"wid\":\"4ad006df0504100e286a167cd2860000\",\"descriptor\":\"Metla Venureshma (103115254)\"},{\"id\":\"103330461\",\"wid\":\"c78a2882e4b31016257c1a7c98ef0000\",\"descriptor\":\"Carmel Miralles (103330461)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2992\",\"descriptor\":\"Professional I, Wellbeing\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349049\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---2nd-Flr-RMZ-Infinity-Plot-No-15-Phase-IV-Udyog-Vihar-Gurugram\/Professional-I--Wellbeing-CL-8A-India_R1684075\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---2nd-Flr-RMZ-Infinity-Plot-No-15-Phase-IV-Udyog-Vihar-Gurugram\/Professional-I--Wellbeing-CL-8A-India_R1684075\/apply\",\"job_requisition_id\":\"R1684075\"}],\"organizations\":[{\"wid\":\"d4a5a4265d7b10148eef881f53190000\",\"descriptor\":\"W0ZWP4 Bytedance Unity Model Ph\",\"reference_id\":\"W0ZWP4\",\"custom_reference_id\":\"W0ZWP4\",\"company_reference_id\":null},{\"wid\":\"30c67162620f100bed465d450baf0000\",\"descriptor\":\"COGS (CORP) Hub-Based T&S Wellbeing\",\"reference_id\":\"COHUBTSWELL-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f642048c6e0b10141eb3624d09cf0000\",\"descriptor\":\"24031 - ByteDance - 980005688\",\"reference_id\":\"980005688\",\"custom_reference_id\":\"980005688\",\"company_reference_id\":null},{\"wid\":\"eb9a6a4bb51210243ac006629da90000\",\"descriptor\":\"Concentrix Healthcare Services LLC Philippine Branch\",\"reference_id\":\"CPH12\",\"custom_reference_id\":null,\"company_reference_id\":\"CPH12\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sonali.verma@concentrix.com\"},\"first_name\":\"Sonali Verma (1077756)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1684075\",\"wid\":\"0393796b63e7103b989cefe1dea80001\",\"descriptor\":\"Clinical Team Leader, Psychological Health Service, Wellbeing\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b><span>Minimum qualifications:<\/span><\/b><span>\u00a0<\/span><\/p><ul><li><span>Master\u2019s degree in clinical psychology, counselling psychology, psychotherapy, organizational\/industrial psychology, social work or\u00a0other\u00a0relevant field\u00a0<\/span><\/li><li><span>Current unrestricted license to practice in the country where the site is based\u00a0<\/span><\/li><li><span>Minimum\u00a05\u00a0years\u00a0of experience in wellbeing or psychotherapy field \u00a0<\/span><\/li><li><span>Proven ability to lead a diverse multi-disciplinary team of counselors or therapists \u00a0<\/span><\/li><li><span>Able to build trust and rapport with employees,\u00a0managers\u00a0and team members\u00a0 \u00a0<\/span><\/li><li><span>Experience designing and delivering wellbeing\/mental health training,\u00a0workshops\u00a0and webinars \u00a0<\/span><\/li><li><span>Proven ability to\u00a0maintain\u00a0professionalism and ethical standards in a corporate environment \u00a0<\/span><\/li><li><span>Strong people management, coaching and development skills\u00a0 \u00a0<\/span><\/li><li><span>Excellent communication and presentation skills\u00a0 \u00a0<\/span><\/li><li><span>Flexible,\u00a0adaptable\u00a0and able to work creatively in a problem-solving environment \u00a0<\/span><\/li><li><span>Fluent in written and spoken English\u00a0<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><b><span>Desired\u00a0qualifications:<\/span><\/b><span>\u00a0<\/span><\/p><ul><li><span>Experience working in\u00a0Trust and Safety\u00a0or a content moderation environment\u00a0<\/span><\/li><li><span>Experience working with employees working in a corporate environment<\/span><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"779\",\"campaign_id\":\"21590\",\"campaign_title\":\"Advisor I, Customer Service R1683387\",\"campaign_type\":\"job_application\",\"job_title\":\"Eastwood\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683387\",\"location\":\"Pasig City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:58:22.013+08:00\",\"created_at\":\"2025-12-19T02:30:08.313+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU5MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Eastwood-Customer-Care-Specialist-iRecruit-Engage-2026_R1683387\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-MDC10-Y0\",\"wid\":\"b67da9176e3d1062f9e3d236ba97c2c2\",\"descriptor\":\"PHL Quezon City - MDC\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"marah.cepeda1@concentrix.com\"},\"first_name\":\"Aguilera, Marah\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"978316\",\"wid\":\"f6358e3b3d6d015a95697d3afd18d1d0\",\"descriptor\":\"John Paul Anonuevo (978316)\"},{\"id\":\"103338917\",\"wid\":\"93e33e00d40d10189abd264b92c90000\",\"descriptor\":\"Ken Gio Bautista (103338917)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"101424577\",\"wid\":\"b55de71e338a01f9da129064e811214e\",\"descriptor\":\"Aprilyn Alinsod (101424577)\"},{\"id\":\"102095872\",\"wid\":\"2dcedc5928da100c05541de93a0d0000\",\"descriptor\":\"Chzarina Cleofe (102095872)\"},{\"id\":\"100252719\",\"wid\":\"60219339f7a01064a55412f08dcc9bf7\",\"descriptor\":\"Jeff Visico (100252719)\"},{\"id\":\"103286022\",\"wid\":\"72c00c10ab02100943644840d5ca0000\",\"descriptor\":\"Neil Robert Antonio (103286022)\"},{\"id\":\"101390631\",\"wid\":\"93069376822001a31568aa563a18ab43\",\"descriptor\":\"Stephanie Anne Mariano - 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Online - One Makati 2026\",\"street\":\"PHL Makati City\",\"address\":\"PHL Makati City\",\"city\":\"Davao\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682197\",\"location\":\"Davao, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:54:17.405+08:00\",\"created_at\":\"2025-12-19T02:30:01.510+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---Online---One-Makati-2026_R1682197\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-GLORI-Y0\",\"wid\":\"b67da9176e3d1062f9e3bc63b071c29a\",\"descriptor\":\"PHL Makati City - Glorietta\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"roberto.baluyot@concentrix.com\"},\"first_name\":\"Baluyot, Roberto\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349472\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---Online---One-Makati-2026_R1682197\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---Online---One-Makati-2026_R1682197\/apply\",\"job_requisition_id\":\"R1682197\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"renatochuck.mateo@concentrix.com\"},\"first_name\":\"Chuck Mateo (102244890)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682197\",\"wid\":\"0393796b63e7103a66becdbd27610000\",\"descriptor\":\"Customer Service Advisor - Online - One Makati 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"781\",\"campaign_id\":\"21584\",\"campaign_title\":\"Advisor I, Customer Service R1559083\",\"campaign_type\":\"job_application\",\"job_title\":\"BP CDO 2025\",\"street\":\"PHL Cagayan de Oro - Trade St\",\"address\":\"PHL Cagayan de Oro - Trade St\",\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559083\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:23.254+08:00\",\"created_at\":\"2025-12-19T02:29:55.324+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU4NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/BP-CDO-2025_R1559083-16\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - 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Glorietta\",\"address\":\"PHL Makati City - Glorietta\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>\u2022 <span> <u><span>#WAH #WAHJobs also available <\/span><\/u><\/span><\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559097\",\"location\":\"Bajada Davao City, Davao del Sur\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:23.206+08:00\",\"created_at\":\"2025-12-19T02:29:55.202+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU4MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/BP-Davao-2025_R1559097-23\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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Global Center Megaworld Blvd\",\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"postal_code\":\"5000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1558802\",\"location\":\"Iloilo City, Iloilo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:23.179+08:00\",\"created_at\":\"2025-12-19T02:29:55.172+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU4MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Homecoming---Iloilo-2025_R1558802\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"5000\",\"primary_location\":{\"id\":\"PH-ILO-MEGAW-01\",\"wid\":\"c46b7926c1150139add0aa33660e9e55\",\"descriptor\":\"PHL Iloilo City - 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Digital Intake San Lazaro 2025\",\"street\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"address\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1558699\",\"location\":\"Santa Cruz, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:23.131+08:00\",\"created_at\":\"2025-12-19T02:29:53.595+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Customer-Service-Advisor---Digital-Intake-San-Lazaro-2025_R1558699\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Santa Cruz\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1014\",\"primary_location\":{\"id\":\"PH-STA-YUSEC-Y0\",\"wid\":\"b67da9176e3d1062f9e3b8c39adec293\",\"descriptor\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"7f807aa7bcd91023c988697250520000\",\"address\":\"aeirisheart.alcantara@concentrix.com\"},\"last_name\":\"Alcantara\",\"first_name\":\"Aeiris Heart\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-291680\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Customer-Service-Advisor---Digital-Intake-San-Lazaro-2025_R1558699\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Customer-Service-Advisor---Digital-Intake-San-Lazaro-2025_R1558699\/apply\",\"job_requisition_id\":\"R1558699\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1558699\",\"wid\":\"023edfb14dd5100de92cfef17cb50001\",\"descriptor\":\"R1558699 Customer Service Advisor - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2><\/h2><h2><\/h2><h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666302\",\"location\":\"National Capital Region, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:14:23.105+08:00\",\"created_at\":\"2025-12-19T02:29:43.859+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU3NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Customer-Service-Advisor---WAH-XTRA-2026_R1666302\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-WAH-NCRQC-00\",\"wid\":\"38bbabb5f90901e9591174b676078ab1\",\"descriptor\":\"PHL NCR QC Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"april.alasas@concentrix.com\"},\"first_name\":\"Alas-as, April\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102130986\",\"wid\":\"bef95e4421f31019018c1efd07d20000\",\"descriptor\":\"April Alas-as (102130986)\"},{\"id\":\"102071704\",\"wid\":\"dfa67c5f3c561001f8841add01770000\",\"descriptor\":\"Marvylyn Padilla (102071704)\"},{\"id\":\"040119\",\"wid\":\"9f196ba80a8701793d88aab7061941be\",\"descriptor\":\"Anna Jessica Bacani (040119)\"},{\"id\":\"101836685\",\"wid\":\"9e0066dd1ceb013f3023a53f071d3ec9\",\"descriptor\":\"Norghezza Paculanang (101836685)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"101925329\",\"wid\":\"c4dcb9e0bc5c0104ecba73e42f4d0000\",\"descriptor\":\"Ericka Aniceto (101925329)\"},{\"id\":\"148212\",\"wid\":\"9f196ba80a870191afd38447051933e3\",\"descriptor\":\"Francisco Balabat III (148212)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349849\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Customer-Service-Advisor---WAH-XTRA-2026_R1666302\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Customer-Service-Advisor---WAH-XTRA-2026_R1666302\/apply\",\"job_requisition_id\":\"R1666302\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jae.lombos@concentrix.com\"},\"first_name\":\"Jae Lombos (1006544)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666302\",\"wid\":\"0088db4fd190102a62f6df35205f0001\",\"descriptor\":\"Customer Service Advisor - WAH XTRA 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>\u2022 High school graduate<br \/>\u2022 No call center background required<span>\u00a0 <\/span><br \/>\u2022 Excellent English communication skills<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"172\",\"campaign_id\":\"573\",\"campaign_title\":\"Nike\/ Turkish\/ Sofia - hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Sport Support Associate with Turkish and English\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Want to be part of the customer service team for the No.1 Sports Brand in the world?<\/strong><\/p>\\n<p>Check out our Sport Support Associate role below, and if it sounds like the job for you &ndash; then get in touch!<\/p>\\n<p><strong>What you'll do as&nbsp;Sport Support Associate?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling customer request regarding wide range of sports products via phone and chat<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing accurate information and maintain detailed case notes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Focusing on customer expectations and satisfaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Contributing to reaching individual and team performance targets<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>If you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have fluent level \u043ef Turkish and English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are customer service-oriented<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have strong typing and PC skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are analytical and problem-solving oriented<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexible working hours &ndash; Monday - Saturday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly bran discount &amp; additional Peak season incentives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>That's just the beginning. Send us your CV now to open the door to the new career opportunities ahead of you!<\/strong><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!&nbsp;<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-573\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T02:59:04.576+03:00\",\"created_at\":\"2025-12-18T14:06:00.057+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzM?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"89\",\"campaign_id\":\"667\",\"campaign_title\":\"R1689708 Advisor I, Customer Service \u2013 Cantonese (Evergreen)\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service \u2013 Cantonese (Evergreen)\",\"street\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"address\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"Apply now!\",\"long_description\":\"<p><span data-sheets-root=\\\"1\\\"><strong>Essential Functions\/Core Responsibilities<\/strong><\/span><\/p>\\n<ul>\\n<li><span data-sheets-root=\\\"1\\\">Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Maintain basic knowledge of client products and\/or services<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Prepare complete and accurate work including appropriately notating accounts as required<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Participate in activities designed to improve customer satisfaction and business performance<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Offer additional products and\/or services<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Track, document and retrieve information in call tracking database<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/span><\/li>\\n<\/ul>\\n<p><span data-sheets-root=\\\"1\\\"><strong>Candidate Profile<\/strong><\/span><\/p>\\n<ul>\\n<li><span data-sheets-root=\\\"1\\\">High school diploma with three to six months of relevant experience preferred<\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Courteous with strong customer service orientation<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Strong computer navigation skills and PC Knowledge<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Ability to effectively communicate, both written and verbally<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Dependable with strong attention to detail<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Tolerance for repetitive work in a fast-paced, high production work environment<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Ability to work as a team member, as well as independently<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Ability to rotate shifts, as needed<\/span><\/li>\\n<\/ul>\\n<p><span data-sheets-root=\\\"1\\\"><strong>Career Framework Role<\/strong> <br \/>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.<br \/><br \/><strong>Disclaimer<\/strong> <br \/>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<br \/><br \/>Concentrix is an equal opportunity employer. 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The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>At Concentrix, your success will be the driving force behind our organization\u2019s growth. We are seeking individuals who excel in client engagement and can transform how businesses operate in today\u2019s dynamic environment. By collaborating with our dedicated sales team and partners, you will play a pivotal role in expanding our pipeline and securing new business. Your contributions will deliver unmatched value, impressive ROI, and exceptional client experiences.<\/span><\/p><p><span>In this critical role, you will build and manage a robust sales pipeline, focused on driving revenue, product and services adoption, and market presence for Concentrix within the UK &amp; Ireland market. Aligned to a market sector or vertical, your efforts will specifically target teaming with Sales Representatives, Solution Architects, Sales Engineers, and partners at the CXO level with large enterprises.<\/span><\/p><p><span>Your business acumen will enable you to effectively engage with new sales opportunities and manage relationships with clients at the CXO and VP level, particularly in partnership with our Service Line Leaders and our strategic partners. We seek a professional who can think strategically and analytically about business, product, and technology challenges, and who can craft compelling value propositions that resonate with both customers and partners. Your ability to work cross-functionally to build consensus will be key to your success.<\/span><\/p><p><span>\u00a0<\/span><\/p><h3><span>Measures of Success<\/span><\/h3><p><span>\u00a0<\/span><\/p><p><span>\u2022 Accelerate revenue and market presence by spearheading initiatives to significantly increase revenue, pipeline, and market share for Concentrix<br \/>\u2022 Consistently meet or exceed quarterly and annual revenue and pipeline targets<br \/>\u2022 Craft compelling value propositions that clearly differentiate Concentrix in the market<br \/>\u2022 Actively participate in key industry events to expand networks and identify new opportunities<br \/>\u2022 Formulate and execute targeted vertical or sector sales strategies<br \/>\u2022 Sustain and grow a robust sales pipeline that supports ongoing growth<br \/>\u2022 Collaborate with stakeholders across Concentrix business units to expand reach and adoption of all Concentrix solutions<br \/>\u2022 Lead and manage contract negotiations in collaboration with internal stakeholders<br \/>\u2022 Build and maintain long-term strategic client relationships<br \/>\u2022 Support internal and external sales enablement<br \/>\u2022 Ensure high levels of customer satisfaction and client experience<br \/>\u2022 Be prepared for moderate travel to support role responsibilities<\/span><\/p><p><span>\u00a0<\/span><\/p><h3><span>Your Qualifications<\/span><\/h3><p><span>\u00a0<\/span><\/p><p><span>\u2022 Highly motivated self-starter who thrives in a fast-paced, dynamic environment<br \/>\u2022 Strong results orientation with a track record of exceeding objectives<br \/>\u2022 Deep experience in CX solutions that combine people and technology solutions with proven success selling complex transformational CX operations<br \/>\u2022 Prior experience in Software, Infrastructure, Platform, or Contact Center environments including SaaS, IaaS, PaaS, and CCaaS<br \/>\u2022 Preferred experience in Product and Cloud Engineering, Application Development, CX Technology (CRM and CCaaS), and Data Analytics and Engineering<br \/>\u2022 Exceptional communication and executive-level presentation skills<br \/>\u2022 Strong negotiation skills with the ability to build mutually beneficial relationships<br \/>\u2022 Demonstrated leadership capabilities and ability to inspire partnerships<br \/>\u2022 Consultative selling expertise with a client-centric approach<br \/>\u2022 Strong collaboration and influencing skills in a team-based environment<br \/>\u2022 Resourceful problem-solver with innovative thinking<br \/>\u2022 Recognized as a trusted advisor by customers and colleagues<\/span><\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because when our people thrive, our clients and their customers thrive.<\/p><p>If this feels like the perfect next step in your career journey, we want to hear from you. 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Ilia Iliou 51\",\"address\":\"GRC Athens - Ilia Iliou 51\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"The Sales Manager is responsible for overseeing the management of team(s) supporting moderately complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and\/or revenue retention motions (product\/service contract renewals, extension, upsell and expansion). Serves an assigned territory\/client with moderate variables in geography and\/or customer complexity. Possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Responsible for driving the professional development of the sales team, including coaching, training, and continuous performance evaluation. Responsible for managing, building, and developing the strategic client relationship through a balanced level of engagement with Sales Director and external facing client. Meets strategic needs and goals partnering with client stakeholder(s). 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to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team<\/span><\/li><li><span>Ensure high level of professionalism during all interactions with team and client<\/span><\/li><li><span>Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met<\/span><\/li><li><span>Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience<\/span><\/li><li><span>Lead team to effectively influence buying\/renewal process to achieve greater client satisfaction<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><b>Candidate Profile:<\/b><\/p><ul><li><p><b>Minimum of 2 years of experience as a Team Leader with experience in Sales and B2B environments or experience as an Operations Manager or Sales Manager<\/b><\/p><\/li><li><p><b>6 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platforms where millions of people from around the globe join together to imagine, create, and play.<\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<p>As a representative of the brand, you will review lines of text to determine if it is appropriate for the different audiences (children and older players) and sort the text into predefined categories. Suggest text that can circumvent the text filter. You have to be able to review and maintain professionalism with all types of potential content. Reviewers will encounter a variety of content, including content that is inappropriate. You will show appropriate judgment in alerting others when encountering content that requires further action. We would rely on you to be proactive and become a key player in building our support team by sharing ideas and contributing to the overall improvement of the quality of services provided.<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>Fluency in Italian, both written and verbal<\/li>\\n<li>Working level in English<\/li>\\n<li>In-depth understanding of Italian culture, language, slang, and good knowledge of the Italian urban dictionary<\/li>\\n<li>Work experience in a customer experience center is an advantage<\/li>\\n<li>Good typing and computer skills (MS Office applications)<\/li>\\n<li>Ability to stay focused when reviewing large amounts of text<\/li>\\n<li>Be organized, have decision-making and analytical skills<\/li>\\n<li>Team player with a great attitude<\/li>\\n<li>High school education<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>Full-time role with standard working hours Monday &ndash; Friday from 10:00-19:00<\/li>\\n<li>Competitive salary with monthly performance-based bonuses<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Continuous training and upskilling programs through Concentrix University<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-568\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T14:20:47.194+03:00\",\"created_at\":\"2025-12-15T17:49:15.607+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Njg?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Njg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1314\",\"campaign_id\":\"11818\",\"campaign_title\":\"Specialist, Sales Trainer R1686737\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Trainer\",\"street\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"address\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"55188\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1684586\",\"location\":\"Kuala Lumpur Sentral, Selangor\",\"job_type\":\"full_time\",\"salary\":\"0\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-28T12:05:19.281+08:00\",\"created_at\":\"2025-12-13T12:12:14.508+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjY?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349467\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Korean_R1684586\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Korean_R1684586\/apply\",\"job_requisition_id\":\"R1684586\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bb87e7061da90122946743c8afaf0003\",\"address\":\"karan.chhabra@concentrix.com\"},\"last_name\":\"Chhabra\",\"first_name\":\"Karan\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1684586\",\"wid\":\"f7dce34cae39103be92f300cd0330000\",\"descriptor\":\"R1684586 Advisor I, Customer Service \u2013 Korean (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},{\"email\":{\"wid\":\"1cfa51a78a9f100ca4acf11b3e8c0003\",\"address\":\"saurabh.s9@concentrix.com\"},\"last_name\":\"-\",\"first_name\":\"Saurabh\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1315\",\"campaign_id\":\"11814\",\"campaign_title\":\"Sr. Recruiter II (Technical Roles) R1688352\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior IT Recruiter\",\"street\":\"JPN Fukuoka \u2013 Hakata Higashi\",\"address\":\"JPN Fukuoka \u2013 Hakata Higashi\",\"city\":\"Fukuoka\",\"state\":\"Hokkaido\",\"postal_code\":\"812-0013\",\"region\":null,\"country\":\"Japan\",\"short_description\":\"We are seeking a Senior Recruiter to become a vital member of our Information Technology and Digital Talent Acquisition Team. This position entails the development and execution of talent acquisition strategies and recruitment solutions. The successful candidate will work closely with industry leaders to devise, implement, and refine recruitment processes that align with our commitment to innovation and excellence in the customer experience industry. This role is critical in cultivating a future-ready workforce that underpins our mission of globally transforming customer experiences.\",\"long_description\":\"<p>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\u00a0\u00a0<\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Join us and be part of this journey towards greater opportunities and brighter futures.<\/b>\u00a0<\/p><p><\/p><p>We are seeking a Senior Recruiter to become a vital member of our Information Technology and Digital Talent Acquisition Team. This position entails the development and execution of talent acquisition strategies and recruitment solutions. The successful candidate will work closely with industry leaders to devise, implement, and refine recruitment processes that align with our commitment to innovation and excellence in the customer experience industry. This role is critical in cultivating a future-ready workforce that underpins our mission of globally transforming customer experiences.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><b>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet. <\/b><\/p><p><\/p><ul><li>Responsible for development, implementation and administration of recruitment programs<\/li><li>Assist with development of innovative, creative, and proactive recruitment strategies to meet the business needs of each client, internal department, and appropriate stakeholders<\/li><li>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/li><li>Work with hiring manager(s) and appropriate stakeholders to determine final decisions on candidate hiring; make recommendations on appropriate hire(s) based on need and candidate interaction<\/li><li>Partner with HR and Compensation to offer competitive compensation packages and facilitate negotiation with candidates<\/li><li>Leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates<\/li><li>Surfaces candidates and develops networks of people and processes to support a strong pipeline of qualified candidates<\/li><li>Ensures the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role<\/li><li>Maintain consistent standards for all applicants and ensures compliance with all local rules and regulations related to hiring and recruiting<\/li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting processes<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Candidate Profile <\/b><\/p><ul><li>Significant experience hiring for software, cloud, data, AI\/ML, and IT infrastructure roles<\/li><li>Experience developing and executing talent acquisition strategies and recruitment solutions to drive a direct hiring model<\/li><li>Deep understanding of tech and hiring market trends<\/li><li>Proficient in advanced-level English, both written and spoken<\/li><li>Strong communicator with excellent stakeholder engagement skills<\/li><li>Organized, deadline-driven, and adaptable in fast-paced environments<\/li><li>Proficient in ATS, recruitment tech, and Microsoft Office<\/li><li>Metrics-aware and detail-oriented<\/li><\/ul><p><\/p><p><b>Disclaimer\u00a0\u00a0 <\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p>\u00a0<b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p>\",\"ats_external_id\":\"R1688352\",\"location\":\"Fukuoka, Hokkaido\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:13.128+08:00\",\"created_at\":\"2025-12-13T12:09:33.880+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTgxNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Fukuoka--Hakata-Higashi\/Senior-IT-Recruiter_R1688352\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Fukuoka\",\"state\":\"Hokkaido\",\"country\":{\"wid\":\"8b705da2becf43cfaccc091da0988ab2\",\"iso2\":\"JP\",\"iso3\":\"JPN\",\"descriptor\":\"Japan\",\"iso_numeric\":\"392\"},\"postal_code\":\"812-0013\",\"primary_location\":{\"id\":\"JP-FUK-HIGAS-01\",\"wid\":\"3a843241227c0157e7da5f6819037dd4\",\"descriptor\":\"JPN Fukuoka \u2013 Hakata Higashi\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"cathy.tumpag@concentrix.com\"},\"first_name\":\"Tumpag, Cathy\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"102162350\",\"wid\":\"2acf4797a37d100a75fad24ba4cd0000\",\"descriptor\":\"Cathy Tumpag (102162350)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3295\",\"descriptor\":\"Sr. Recruiter II (Technical Roles)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351762\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Fukuoka--Hakata-Higashi\/Senior-IT-Recruiter_R1688352\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Fukuoka--Hakata-Higashi\/Senior-IT-Recruiter_R1688352\/apply\",\"job_requisition_id\":\"R1688352\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"paula.gibson@concentrix.com\"},\"first_name\":\"Paula Gibson (100788922)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1688352\",\"wid\":\"ed82af3c56d5103fe96f91befcc80000\",\"descriptor\":\"Senior IT Recruiter\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1316\",\"campaign_id\":\"11812\",\"campaign_title\":\"Associate Manager, B2B Sales R1688232\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Account Manager Lead\",\"street\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"address\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50480\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Inside Sales Account Manager Lead oversees the performance, productivity, and development of the Inside Sales AM team. This role provides day-to-day leadership, coaching, and strategic guidance to ensure consistent delivery of sales targets, operational excellence, and strong customer experience across both on-shore and off-shore teams. The IS Lead works closely with Service Line Heads, Pre-Sales, Marketing, and Operations to drive sales governance and enable scalable growth.\",\"long_description\":\"<p><\/p><ul><li>\u00b7 Lead and manage a team of Inside Sales Account Managers, ensuring clear performance expectations, KPI tracking, and timely performance reviews.<\/li><li>\u00b7 Drive team achievement of monthly, quarterly, and annual Order Book (OB) targets across key product lines.<\/li><li>\u00b7 Oversee daily sales cadence\u2014including pipeline reviews, deal progression, forecast accuracy, and SLA compliance.<\/li><li>\u00b7 Conduct regular coaching, upskilling, and capability development for team members to strengthen product knowledge, sales discipline, and customer engagement skills.<\/li><li>\u00b7 Facilitate collaboration with cross-functional teams (Service Lines, Pre-Sales, Ops, Finance, Billing) to ensure seamless client delivery and timely issue resolution.<\/li><li>\u00b7 Manage escalations, resolve conflicts, and provide guidance to AMs on handling complex customer scenarios.<\/li><li>\u00b7 Analyse operational data to identify productivity gaps, implement process improvements, and raise systemic issues for resolution.<\/li><li>\u00b7 Support recruitment, onboarding, and training of new hires, including structured OJT and continuous learning plans.<\/li><li>\u00b7 Lead sales huddles, training sessions, governance reviews, and root-cause analysis discussions with both BPO and internal stakeholders.<\/li><li>\u00b7 Uphold high standards of sales governance, including CRM hygiene, opportunity management, documentation accuracy, and compliance with workflows\/SLAs.<\/li><\/ul><p><\/p><p><u><b>Requirements<\/b><\/u><\/p><ul><li>\u00b7 Minimum Degree holder with 3&#43; years of Inside Sales, Telemarketing, Customer Success, or B2B Sales leadership experience.<\/li><li>\u00b7 At least 2 years of proven people management experience leading an inside sales or tele-sales team (onshore or offshore).<\/li><li>\u00b7 Strong ability to influence, coach, motivate, and uplift team members to achieve performance excellence.<\/li><li>\u00b7 Demonstrated experience in driving sales cadence, pipeline governance, and operational rigour.<\/li><li>\u00b7 Excellent communication skills (written and verbal) with the ability to engage senior stakeholders and customers.<\/li><li>\u00b7 Strong analytical mindset with ability to interpret data, identify trends, and formulate action plans.<\/li><li>\u00b7 Highly organised, resilient, and able to manage multiple priorities under dynamic business conditions.<\/li><li>\u00b7 Strong stakeholder management skills with a collaborative, solution-oriented approach.<\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1688232\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:13.099+08:00\",\"created_at\":\"2025-12-13T12:09:27.835+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTgxMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Inside-Sales-Account-Manager-Lead_R1688232\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50480\",\"primary_location\":{\"id\":\"MY-KUM-WISMA-01\",\"wid\":\"6ca02145b1f0101d397c5fe5b8490000\",\"descriptor\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"kalaivani.pnathan@concentrix.com\"},\"first_name\":\"P Nathan, Kalaivani\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102384314\",\"wid\":\"d5b3219023f0102b3d9b58db45840005\",\"descriptor\":\"Kalaivani P Nathan (102384314)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3274\",\"descriptor\":\"Associate Manager, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351692\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Inside-Sales-Account-Manager-Lead_R1688232\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Inside-Sales-Account-Manager-Lead_R1688232\/apply\",\"job_requisition_id\":\"R1688232\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"francois.lemoine@concentrix.com\"},\"first_name\":\"Francois Lemoine (102383351)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1688232\",\"wid\":\"ed30d7f53f88103fd9f1c881abbb0000\",\"descriptor\":\"Inside Sales Account Manager Lead\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"91\",\"campaign_id\":\"664\",\"campaign_title\":\"Advisor I, Customer Service R1684510\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service \u2013 English\",\"street\":\"MYS Cyberjaya\",\"address\":\"MYS Cyberjaya\",\"city\":\"Cyberjaya\",\"state\":\"Selangor\",\"postal_code\":\"63000\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1684510\",\"location\":\"Cyberjaya, Selangor\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T07:59:05.585+08:00\",\"created_at\":\"2025-12-13T12:04:45.376+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjQ?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Cyberjaya\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"63000\",\"primary_location\":{\"id\":\"MY-CYB-JALAN-01\",\"wid\":\"740544c0a47f017292dc95771f111f56\",\"descriptor\":\"MYS Cyberjaya\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"4b5187b8091d0116b993abba920de06c\",\"address\":\"ahmadaqmalbin.shaifulkharidan@concentrix.com\"},\"last_name\":\"Shaiful Kharidan\",\"first_name\":\"Ahmad Aqmal Bin\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349439\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Cyberjaya\/Advisor-I--Customer-Service---English_R1684510\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Cyberjaya\/Advisor-I--Customer-Service---English_R1684510\/apply\",\"job_requisition_id\":\"R1684510\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bb87e7061da90122946743c8afaf0003\",\"address\":\"karan.chhabra@concentrix.com\"},\"last_name\":\"Chhabra\",\"first_name\":\"Karan\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1684510\",\"wid\":\"d3d4802273da103be3e54fed96070001\",\"descriptor\":\"R1684510 Advisor I, Customer Service \u2013 English (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"4b5187b8091d0116b993abba920de06c\",\"address\":\"ahmadaqmalbin.shaifulkharidan@concentrix.com\"},\"last_name\":\"Shaiful Kharidan\",\"first_name\":\"Ahmad Aqmal Bin\"},{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},{\"email\":{\"wid\":\"7e1faacd492d10255aeed42ebd830003\",\"address\":\"weiheng.yeo@concentrix.com\"},\"last_name\":\"Wei Heng\",\"first_name\":\"Raymond Yeo\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1317\",\"campaign_id\":\"11804\",\"campaign_title\":\"Analyst, IT Operations R1687473\",\"campaign_type\":\"job_application\",\"job_title\":\"ACE Luzon - IT Internship 2026\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"IT Operations will be representing IT in front of Site Leaders, he is responsible for daily production work tasks and provides advanced system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems. This position demonstrates excellent knowledge of systems analysis for hardware and software.\",\"long_description\":\"<p><b><span>Essential Functions\/Core Responsibilities<\/span><\/b><br \/><span>\u2022 Represents IT in front of Site Leaders.<br \/>\u2022 Coordinates as smart hands with different portfolio and engineering workgroups<\/span><\/p><p><span>\u2022 Provide telephony support in performing installation and troubleshooting on telephone sets, and voice mailboxes<\/span><\/p><p><span>\u2022 Perform hardware and software upgrades to peripheral equipment<\/span><\/p><p><span>\u2022 Attend to break\/fix engagement as required by Situation Management for technology related problems<br \/>\u00a0 and issues received from both internal and external clients<\/span><\/p><p><span>\u2022 Prepare, maintain and submit reports and applicable records of computer hardware and software inventory by site and system<\/span><\/p><p><span>\u2022 Perform site maintenance and safety checks of assigned equipment<\/span><\/p><p><span>\u2022 Perform checks and ensure that antivirus definition, Microsoft patches are updated.\u00a0<br \/>\u2022 Spend between 60% - 70 % of time clearing trouble tickets and work orders in a timely manner.<br \/>\u00a0 Make necessary independent decisions to correct errors or discrepancies in trouble tickets as required<\/span><\/p><p><span>\u2022 Performs\\\\Tests backup for the onsite servers.<\/span><\/p><p><span>\u2022 Security analyst and applying Security control and providing Local Security analysis (SEP, Network capture, \u2026.)<\/span><\/p><p><span>\u2022 Local Change Management for Infrastructure, Application and Security<\/span><\/p><p><span>\u2022 Remote Application and software Management<\/span><\/p><p><span>\u2022 Business continuity plan testing and recommendation<\/span><\/p><p><span>\u2022 Responsible for control and manage of all IT and Infrastructure room (Genset, UPS and IT Room)<\/span><\/p><p><span>\u2022 Analyse WIFI intrusion with CDOC, manage WIFI access and PW<\/span><\/p><p><span>\u2022 Manage the Video Conference Room (access control)<\/span><\/p><p><span>\u2022 Clients and CNX application implementation<\/span><\/p><p><span>\u2022 CNX Local Bots and automation implementation<\/span><\/p><p><span>\u2022 Support Network Data and Voice implementation.<\/span><\/p><p><b><span>Candidate Profile<\/span><\/b><\/p><p><span>\u2022 <span>Experience working within an IT help desk environment working to targets<\/span><\/span><\/p><p><span>\u2022 Good Technical Skills as it relates to multi-user operating system, hardware and software tools, including installation, configuration, and maintenance<\/span><\/p><p><span>\u2022 Strong communication skills, both written and verbal (English Language)<\/span><\/p><p><span>\u2022 Demonstrated ability to multi-task and meet timelines on deliverables<\/span><\/p><p><span>\u2022 Self-starter, sense of urgency, and works well under pressure<\/span><\/p><p><span>\u2022 Strong attention to detail<\/span><\/p><p><br \/><b><span>Career Framework Role<\/span><\/b><br \/><span>Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience.<br \/>Completes work with a limited degree of supervision. Likely to act as an informal resource for colleagues with less experience.<br \/>Identifies key issues and patterns from partial\/conflicting data.<br \/>Takes a broad perspective to problems and spots new, less obvious solutions.<\/span><\/p>\",\"ats_external_id\":\"R1687473\",\"location\":\"Pasig City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T04:28:25.406+08:00\",\"created_at\":\"2025-12-13T11:58:49.379+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTgwNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/ACE-Luzon---IT-Internship-2026_R1687473\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"IT Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-06\",\"wid\":\"740544c0a47f01fd06e2c88f1f116766\",\"descriptor\":\"PHL Quezon City - Tera Tower 1st Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":null},\"first_name\":null},\"categories\":[{\"descriptor\":\"CF IT Operations\"}],\"recruiters\":[],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2000\",\"descriptor\":\"Analyst, IT Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351214\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/ACE-Luzon---IT-Internship-2026_R1687473\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/ACE-Luzon---IT-Internship-2026_R1687473\/apply\",\"job_requisition_id\":\"R1687473\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"al.pagulayan@concentrix.com\"},\"first_name\":\"Al Pagulayan (100165891)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1687473\",\"wid\":\"b40207992287103f2e7405c90d540000\",\"descriptor\":\"ACE Luzon - IT Internship 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>#LI-DNI<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1318\",\"campaign_id\":\"11803\",\"campaign_title\":\"Specialist, Customer Acquisition R1685898\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition (English speaker)\",\"street\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"address\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"55188\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"\",\"long_description\":\"<ul><li><p><b>Key Responsibilities<\/b><\/p><\/li><li><span>Manage a portfolio of existing B2B clients across multiple product lines (e.g., Mobility, Connectivity, UCaaS\/Collaboration, Pay TV &amp; Hospitality, IoT\/M2M).<\/span><\/li><li><span>Conduct proactive outreach including qualification, needs analysis, and consultative selling to uncover new opportunities within each account.<\/span><\/li><li><span>Deliver against monthly and quarterly Order Book (OB) targets and other KPIs, such as NPS, response SLAs, and engagement cadence.<\/span><\/li><li><span>Prepare quotations, proposals, and SOP-compliant order submissions with high accuracy and attention to detail.<\/span><\/li><li><span>Maintain account plans, track pipeline in CRM tools, and provide timely updates to stakeholders.<\/span><\/li><li><span>Collaborate with internal teams (Service Line, Pre-Sales, Operations, Billing, Provisioning) to resolve customer issues and ensure end-to-end service delivery.<\/span><\/li><li><span>Build strong customer relationships through consistent follow-ups, value-based conversations, and issue resolution.<\/span><\/li><li><span>Ensure strict compliance with all sales processes, SLAs, workflows, and governance frameworks.<\/span><\/li><li><span>Support escalation handling, service reviews, and customer success engagements where required.<\/span><\/li><\/ul><p><\/p><ul><li><p><b>Requirements<\/b><\/p><\/li><li><span>Minimum Diploma or above with 1\u20132 years of experience in B2B Inside Sales, Account Management, Tele-Sales, or Customer Success.<\/span><\/li><li><span>Strong English comprehension, business writing ability, and confident communication skills (verbal and written).<\/span><\/li><li><span>Excellent interpersonal skills with the ability to engage professionally with decision makers and key stakeholders.<\/span><\/li><li><span>Strong presentation skills; able to articulate value propositions clearly and professionally.<\/span><\/li><li><span>Detail-oriented with strong organisational skills for managing multiple accounts simultaneously.<\/span><\/li><li><span>Comfortable working with sales processes, CRM systems, and productivity tools.<\/span><\/li><li><span>A self-starter with strong accountability, resilience, and results-driven mindset.<\/span><\/li><\/ul>\",\"ats_external_id\":\"R1685898\",\"location\":\"Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:13.023+08:00\",\"created_at\":\"2025-12-13T11:55:16.061+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTgwMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Specialist--Customer-Acquisition--English-speaker-_R1685898\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"55188\",\"primary_location\":{\"id\":\"MY-KUA-MENAR-01\",\"wid\":\"60055988426e101dbf065e438b0a0000\",\"descriptor\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"alexis.escalante@concentrix.com\"},\"first_name\":\"Escalante, Alexis\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102103931\",\"wid\":\"6f72b4908982100ec7c94389f49c0000\",\"descriptor\":\"Alexis Escalante (102103931)\"},{\"id\":\"102384314\",\"wid\":\"d5b3219023f0102b3d9b58db45840005\",\"descriptor\":\"Kalaivani P Nathan (102384314)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"DSSI02CA\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350518\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Specialist--Customer-Acquisition--English-speaker-_R1685898\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Specialist--Customer-Acquisition--English-speaker-_R1685898\/apply\",\"job_requisition_id\":\"R1685898\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"francois.lemoine@concentrix.com\"},\"first_name\":\"Francois Lemoine (102383351)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1685898\",\"wid\":\"a512d2a9501e103d6f6efb12f8af0000\",\"descriptor\":\"Specialist, Customer Acquisition (English speaker)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"92\",\"campaign_id\":\"659\",\"campaign_title\":\"Advisor I, Customer Service R1684584\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service \u2013 English\",\"street\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"address\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1684584\",\"location\":\"Kuala Lumpur Sentral, Selangor\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T07:59:06.782+08:00\",\"created_at\":\"2025-12-13T11:55:10.456+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTk?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349416\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---English_R1684584\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---English_R1684584\/apply\",\"job_requisition_id\":\"R1684584\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bb87e7061da90122946743c8afaf0003\",\"address\":\"karan.chhabra@concentrix.com\"},\"last_name\":\"Chhabra\",\"first_name\":\"Karan\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1684584\",\"wid\":\"a4e7d20ee6a3103be8b118783ff70000\",\"descriptor\":\"R1684584 Advisor I, Customer Service \u2013 English (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},{\"email\":{\"wid\":\"1cfa51a78a9f100ca4acf11b3e8c0003\",\"address\":\"saurabh.s9@concentrix.com\"},\"last_name\":\"-\",\"first_name\":\"Saurabh\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1319\",\"campaign_id\":\"11797\",\"campaign_title\":\"Manager I, Quality R1688264\",\"campaign_type\":\"job_application\",\"job_title\":\"Superviseur Qualit\u00e9 Bilingue en Centre d'Appel (H\/F) - Abidjan - Anglais\",\"street\":\"CIV Abidjan - Plateau, Immeuble Le Workshop Quartier Indeni\u00e9\",\"address\":\"CIV Abidjan - Plateau, Immeuble Le Workshop Quartier Indeni\u00e9\",\"city\":\"Abidjan\",\"state\":null,\"postal_code\":\"7171\",\"region\":null,\"country\":\"C\u00f4te d'Ivoire\",\"short_description\":\"Le Superviseur Qualit\u00e9 est responsable de la surveillance transactionnelle pour un ou plusieurs clients, avec plusieurs programmes ou lignes d'affaires au sein d'un seul site. Il supervise tous les \u00e9valuateurs de qualit\u00e9 sur site qui soutiennent leur portefeuille assign\u00e9. Ce poste est \u00e9galement charg\u00e9 du niveau de comp\u00e9tence et du d\u00e9veloppement des employ\u00e9s de son \u00e9quipe, de l'atteinte et de l'exactitude des \u00e9valuations \u00e0 travers le portefeuille assign\u00e9, ainsi que de la fourniture d'analyses et d'aper\u00e7us li\u00e9s \u00e0 la qualit\u00e9 sur la performance globale du programme.\",\"long_description\":\"<p><\/p><p><b>Responsabilit\u00e9s principales<\/b><\/p><ul><li><b>Am\u00e9lioration continue des KPI :<\/b> Diriger des programmes d&#39;am\u00e9lioration continue des KPI dans les LOB.<\/li><li><b>Conformit\u00e9 et hygi\u00e8ne :<\/b> Diriger l&#39;AMDEC et d&#39;autres activit\u00e9s de conformit\u00e9\/hygi\u00e8ne pour le compte.<\/li><li><b>Analyse des processus :<\/b> Analyser l&#39;utilisation, l&#39;efficacit\u00e9 et d&#39;autres mesures de processus.<\/li><li><b>\u00c9tudes d&#39;am\u00e9lioration :<\/b> Entreprendre des \u00e9tudes d\u00e9taill\u00e9es sur l&#39;am\u00e9lioration des processus et former les membres de l&#39;\u00e9quipe.<\/li><li><b>Renforcement des processus :<\/b> Renforcer les processus et le cadre de gestion de la qualit\u00e9 afin d&#39;am\u00e9liorer la qualit\u00e9 des prestations.<\/li><li><b>Reporting client :<\/b> Saisir avec pr\u00e9cision les m\u00e9triques SLA\/SLO, les besoins de reporting de tous les clients et mettre en place \/ personnaliser les processus pour r\u00e9pondre de mani\u00e8re transparente aux attentes des clients.<\/li><li><b>Contr\u00f4les de processus :<\/b> Piloter les contr\u00f4les de processus et la conformit\u00e9 en plus de la gestion des exigences d&#39;audit.<\/li><li><b>Atteinte des objectifs :<\/b> Atteindre et d\u00e9passer les objectifs des clients : Les indicateurs de qualit\u00e9 externes et internes doivent \u00eatre constamment verts.<\/li><li><b>Solutions correctives :<\/b> Proposer des solutions correctives et d&#39;am\u00e9lioration bas\u00e9es sur des faits et des donn\u00e9es, mettre en \u0153uvre et contr\u00f4ler les projets d&#39;am\u00e9lioration du processus.<\/li><li><b>Communication interfonctionnelle :<\/b> Rationaliser les canaux de communication avec les autres fonctions et les clients.<\/li><li><b>Formation et feedback :<\/b> Fournir un soutien au niveau de la qualit\u00e9, un retour d&#39;information, une formation de remise \u00e0 niveau et une formation corrective.<\/li><li><b>Gestion de l&#39;\u00e9quipe :<\/b> Responsable de la direction, de la motivation et de la supervision de l&#39;\u00e9quipe d&#39;analystes de la qualit\u00e9.<\/li><li><b>Audits qualit\u00e9 :<\/b> Faciliter la r\u00e9alisation de divers audits par les \u00e9quipes charg\u00e9es de la qualit\u00e9 et de la conformit\u00e9.<\/li><li><b>Gestion des escalades :<\/b> G\u00e9rer les escalades et cr\u00e9er un RCA et un plan d&#39;action efficaces.<\/li><li><b>Calibration des \u00e9quipes :<\/b> Participer \u00e0 l&#39;\u00e9talonnage des formateurs, des AQ et des coachs vocaux au sein de l&#39;\u00e9quipe.<\/li><li><b>Efficacit\u00e9 de la formation :<\/b> Effectuer des RTR, des contr\u00f4les ponctuels de la formation NH et des dipsticks pour garantir l&#39;efficacit\u00e9 de la formation.<\/li><li><b>Contr\u00f4les de conformit\u00e9 :<\/b> Effectuer des contr\u00f4les de conformit\u00e9 de toutes les parties prenantes (formation, recrutement, production).<\/li><li><b>Gestion des performances :<\/b> Appliquer des strat\u00e9gies de gestion des performances - 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English\",\"street\":\"THA Thailand\",\"address\":\"THA Thailand\",\"city\":null,\"state\":\"Bangkok\",\"postal_code\":\"10310\",\"region\":\"Bangkok\",\"country\":\"Thailand\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h3>Essential Functions\/Core Responsibilities&nbsp;<\/h3>\\n<p>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<p>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures&nbsp;&nbsp;<\/p>\\n<p>&bull; Maintain basic knowledge of client products and\/or services&nbsp;&nbsp;<\/p>\\n<p>&bull; Prepare complete and accurate work including appropriately notating accounts as required&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Participate in activities designed to improve customer satisfaction and business performance&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Offer additional products and\/or services&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Track, document and retrieve information in call tracking database&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<h3>&nbsp;&nbsp;&nbsp;<strong>Candidate Profile&nbsp;<\/strong><\/h3>\\n<p>&bull; High school diploma with three to six months of relevant experience preferred&nbsp;&nbsp;<\/p>\\n<p>&bull; Courteous with strong customer service orientation&nbsp;&nbsp;<\/p>\\n<p>&bull; Strong computer navigation skills and PC Knowledge&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally&nbsp;<\/p>\\n<p>&bull; Dependable with strong attention to detail&nbsp;&nbsp;<\/p>\\n<p>&bull; Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Tolerance for repetitive work in a fast-paced, high production work environment&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to work as a team member, as well as independently&nbsp;&nbsp;<\/p>\\n<p>&bull; Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to rotate shifts, as needed&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Based on location and\/or program, additional experience\/skills may be required&nbsp;&nbsp;&nbsp;<\/p>\\n<h3><strong>Preferred Qualifications:<\/strong>&nbsp;<\/h3>\\n<ul>\\n<li>Experience working in a 24\/7 customer support environment&nbsp;<\/li>\\n<li>Experienced in customer service inhouse or BPO is a plus&nbsp;<\/li>\\n<li>Local Thai<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1684478\",\"location\":\"Bangkok\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T06:59:05.794+07:00\",\"created_at\":\"2025-12-13T11:04:46.072+07:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-thailand.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mw?\",\"apply_url\":\"https:\/\/concentrix-thailand.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":null,\"state\":\"Bangkok\",\"country\":{\"wid\":\"873d0f604e3b458c990cb4d83a5c0f14\",\"iso2\":\"TH\",\"iso3\":\"THA\",\"descriptor\":\"Thailand\",\"iso_numeric\":\"764\"},\"postal_code\":\"10260\",\"primary_location\":{\"id\":\"TH-BAN-BTBTW-01\",\"wid\":\"740544c0a47f0183eab0568f1f11f764\",\"descriptor\":\"THA Bangkok - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1684511\",\"location\":\"Cyberjaya, Selangor\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T07:59:05.571+08:00\",\"created_at\":\"2025-12-13T09:48:49.317+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTM?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Cyberjaya\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"63000\",\"primary_location\":{\"id\":\"MY-CYB-JALAN-01\",\"wid\":\"740544c0a47f017292dc95771f111f56\",\"descriptor\":\"MYS Cyberjaya\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"4b5187b8091d0116b993abba920de06c\",\"address\":\"ahmadaqmalbin.shaifulkharidan@concentrix.com\"},\"last_name\":\"Shaiful Kharidan\",\"first_name\":\"Ahmad Aqmal Bin\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349459\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Cyberjaya\/Advisor-I--Customer-Service---Malay_R1684511\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Cyberjaya\/Advisor-I--Customer-Service---Malay_R1684511\/apply\",\"job_requisition_id\":\"R1684511\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bb87e7061da90122946743c8afaf0003\",\"address\":\"karan.chhabra@concentrix.com\"},\"last_name\":\"Chhabra\",\"first_name\":\"Karan\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1684511\",\"wid\":\"57ecdbce35ee103be40bb25b03110000\",\"descriptor\":\"R1684511 Advisor I, Customer Service \u2013 Malay (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"4b5187b8091d0116b993abba920de06c\",\"address\":\"ahmadaqmalbin.shaifulkharidan@concentrix.com\"},\"last_name\":\"Shaiful Kharidan\",\"first_name\":\"Ahmad Aqmal Bin\"},{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},{\"email\":{\"wid\":\"7e1faacd492d10255aeed42ebd830003\",\"address\":\"weiheng.yeo@concentrix.com\"},\"last_name\":\"Wei Heng\",\"first_name\":\"Raymond Yeo\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1321\",\"campaign_id\":\"11773\",\"campaign_title\":\"Associate, Wellbeing R1687976\",\"campaign_type\":\"job_application\",\"job_title\":\"Wellbeing Associate - Riyadh\",\"street\":\"SAU Riyadh Sulaiman Al Hamdan Street, Sulaimaniya, Riyadh 11551, POBox 42589,\",\"address\":\"SAU Riyadh Sulaiman Al Hamdan Street, Sulaimaniya, Riyadh 11551, POBox 42589,\",\"city\":\"Riyadh\",\"state\":\"Riyadh\",\"postal_code\":\"11551\",\"region\":null,\"country\":\"Saudi Arabia\",\"short_description\":\"Our psychological health team is a diverse group of specialists dedicated to developing, delivering, and evaluating employee health and wellbeing strategies for Trust & Safety teams at Concentrix.\",\"long_description\":\"<p><\/p><p>Our initiatives are crafted to enhance and support positive mental and physical health, while fostering a healthy culture and work environment across the organization. The Onsite Wellbeing Counsellor will provide onsite mental health and wellbeing support to employees working in content moderation roles. As a qualified counsellor or psychotherapist, you&#39;ll conduct sessions using interventions such as Cognitive Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT) and Mindfulness Based Therapies (MBT).<\/p><p>You\u2019ll routinely assess cases for risk, follow strict safety protocols and escalate complex cases to clinical leadership. Your role also includes collaborating with your colleagues to design and deliver group sessions that improve resilience, healthy coping, and distress management skills. As this role falls into the category of Trust &amp; Safety, you\u2019ll be working with people exposed to harmful content. 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harm to self or others in a timely manner \u2022 Manage confidential case records and reports safely, and in line with privacy protocols<\/p><p>\u2022 Deliver psychometric assessments to employees in the region<\/p><p>\u2022 Review assessment data for trends that require intervention, and contribute to insight reports<\/p><p>\u2022 Complete administrative duties, including tracking session data and completion of individual case notes in a timely manner<\/p><p>\u2022 Respond promptly to emails and messages from employees seeking support, ensuring clear and timely communication<\/p><p>\u2022 Communicate with the clinical leadership team on a regular basis to discuss observations, insights risks and areas for improvement<\/p><p>\u2022 Contribute towards safe working practices across the Psychological Health team<\/p><p>\u2022 Attend monthly peer support sessions with your Clinical Manager and regional colleagues<\/p><p>\u2022 Adhere to professional and ethical guidelines set by discipline specific governing and licensing bodies<\/p><p><b>Minium qualifications: <\/b><\/p><p>\u2022 Master\u2019s degree in clinical psychology, counselling psychology, or psychotherapy<\/p><p>\u2022 Current unrestricted license to practice in the country where the site is based<\/p><p>\u2022 Minimum 3 years of experience in wellbeing or psychotherapy field<\/p><p>\u2022 Proven experience in cross-cultural counselling, demonstrating sensitivity and competence with diverse client backgrounds<\/p><p>\u2022 Able to build trust and rapport with employees, managers and team members<\/p><p>\u2022 Proven experience designing and delivering wellbeing\/mental health training, workshops and webinars<\/p><p>\u2022 Strong data management skills, ensuring accurate handling of sensitive information and session records<\/p><p>\u2022 Excellent time management and prioritization skills, effectively handling multiple tasks and responsibilities in a dynamic setting<\/p><p>\u2022 Proven ability to maintain 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities&nbsp;<\/h2>\\n<p>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Maintain basic knowledge of client products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Offer additional products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Track, document and retrieve information in call tracking database<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<h2>Candidate Profile&nbsp;<\/h2>\\n<p>&bull; High school diploma with three to six months of relevant experience preferred<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Courteous with strong customer service orientation<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Strong computer navigation skills and PC Knowledge<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Dependable with strong attention to detail<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to work as a team member, as well as independently<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to rotate shifts, as needed<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Based on location and\/or program, additional experience\/skills may be required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>*Job requirements may vary by country and will not contravene any local laws<\/p>\\n<p>&nbsp;<\/p>\\n<h2>Career Framework Role&nbsp;<\/h2>\\n<p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.&nbsp; Works with close supervision and clearly defined procedures.&nbsp; Starting to demonstrate familiarity with client terminology, operating standards and procedures.&nbsp; Starter without sustained metric performance levels.<\/p>\\n<p>&nbsp;<\/p>\\n<h2><strong>Supplemental Geographical Information <\/strong><\/h2>\\n<p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p>\\n<p>&nbsp;<\/p>\\n<p>GERMANY - This job description does not apply to employees in Germany.<\/p>\\n<p>&nbsp;<\/p>\\n<p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>PHILIPPINES&nbsp;&nbsp;<\/p>\\n<p>&bull; Minimum of two years of college education. No prior call center experience is required<\/p>\\n<p>&bull; Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>INDIA&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy<\/p>\\n<p>&bull; Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p>\\n<p>&bull; Confirm customer understanding of the solution and provide additional customer education as needed<\/p>\\n<p>&bull; Ability to learn including strong problem solving skills<\/p>\\n<p>&bull; Demonstrate strong probing and problem solving skills<\/p>\\n<p>&bull; Should be able to handle complex queries<\/p>\\n<p>&bull; Should be able to resolve customer queries independently&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h2><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><\/p><p><u>Mission<\/u>:<\/p><p><\/p><p>Rattach\u00e9 au chef de projet, vous aurez pour missions de :<\/p><ul><li>Veiller \u00e0 l\u2019atteinte des objectifs qualitatifs et quantitatifs<\/li><li>S\u2019assurer du respect des processus et normes qualit\u00e9 du client &amp; Concentrix<\/li><li>Assurer un rapport d\u2019activit\u00e9 r\u00e9gulier au client et au top management<\/li><li>Manager et animer une \u00e9quipe de conseillers clients : coaching, tenue des points r\u00e9guliers individuels et des r\u00e9unions d\u2019\u00e9quipe, mise en place de plan d\u2019accompagnement des low performers...<\/li><li>Analyser les indicateurs de performance individuelle et collective pour identifier les axes d\u2019am\u00e9lioration et mettre en place les actions correctives<\/li><li>S\u2019assurer de la disponibilit\u00e9 des ressources et des moyens de production n\u00e9cessaires pour tenir les flux<\/li><li>Piloter le turn over, l\u2019absent\u00e9isme et mettre en place les plans d\u2019actions n\u00e9cessaires<\/li><li>Assurer l\u2019encadrement administratif de votre \u00e9quipe (cong\u00e9s, absences, retards\u2026)<\/li><li>Alerter sur les probl\u00e8mes pouvant impacter la production<\/li><li>G\u00e9rer les incidents de production<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/p><ul><li>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/li><li>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/li><li>Une r\u00e9mun\u00e9ration attractive incluant une prime de performance p\u00e9riodique<\/li><li>Des avantages sociaux exceptionnels :<ul><li>Assurance sant\u00e9<\/li><li>Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/li><li>Service de restauration \u00e0 des prix r\u00e9duits<\/li><li>Salle de sport avec coach d\u00e9di\u00e9 sur place. L\u2019acc\u00e8s y est gratuit (cet avantage est valable dans les sites disposant de salle de sport)<\/li><li>Possibilit\u00e9 d\u2019inscription dans la cr\u00e8che d\u2019entreprise (valable dans les sites qui en disposent) ou de subvention cr\u00e8che<\/li><\/ul><\/li><\/ul><p><\/p><p><u>Profil <\/u>:<\/p><ul><li>Vous justifiez d&#39;une exp\u00e9rience de 1 an en tant que manager en\u00a0call center<\/li><li><div>Vous ma\u00eetrisez parfaitement le fran\u00e7ais et l\u2019anglais \u00e0 l\u2019\u00e9crit et \u00e0 l\u2019oral<\/div><\/li><li>Vous \u00eates dot\u00e9 de capacit\u00e9s analytiques pour comprendre et piloter l\u2019atteinte des objectifs<\/li><li>Vous avez le sens de l&#39;anticipation et \u00eates orient\u00e9 satisfaction client et solutions<\/li><li>Vous \u00eates organis\u00e9 et rigoureux<\/li><li>Vous \u00eates reconnu pour vos qualit\u00e9s relationnelles<\/li><li>Vous avez le sens de l\u2019\u00e9coute<\/li><li><div>Vous \u00eates force de propositions<\/div><\/li><li>Leadership et fortes aptitudes manag\u00e9riales sont des qualit\u00e9s indispensables pour mener \u00e0 bien votre mission<\/li><li>Vous \u00eates \u00e0 l&#39;aise avec les outils bureautiques (Word, Excel, PowerPoint et internet) et la t\u00e9l\u00e9phonie<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement est inclusif et garantit la s\u00e9lection des meilleurs talents\u00a0:<\/b><\/p><p>Premier \u00e9change avec nos recruteurs afin d\u2019\u00e9valuer l\u2019ad\u00e9quation de votre profil avec les exigences du poste<\/p><p>Entretien approfondi avec vos futurs managers\u00a0pour explorer vos comp\u00e9tences et votre int\u00e9r\u00eat pour le poste. Cette \u00e9tape peut requ\u00e9rir plusieurs entretiens<\/p><p>S\u00e9lection du candidat retenu\u00a0apr\u00e8s d\u00e9briefing avec les parties prenantes et pr\u00e9sentation de l\u2019offre d\u2019embauche<\/p><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi ? <\/b>Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation, excellence op\u00e9rationnelle et bien-\u00eatre de nos collaborateurs se rencontrent !<\/p><p><\/p>\",\"ats_external_id\":\"R1641121\",\"location\":\"Marrakech, Marrakech\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:12.859+08:00\",\"created_at\":\"2025-12-13T09:37:57.224+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTc2OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Superviseur--F-H--Service-Client---Franais---Anglais---Marrakech_R1641121\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"CIS\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Marrakech\",\"state\":\"Marrakech\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"40110\",\"primary_location\":{\"id\":\"MA-MAR-SIDIG-01\",\"wid\":\"1e068287a9e3101d4799eead173e0000\",\"descriptor\":\"MAR Marrakech - 70, Quartier Industriel Sidi Ghanem\"}},\"languages\":[\"French\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"ibtissam.boujjaadia@concentrix.com\"},\"first_name\":\"Boujjaadia, Ibtissam\"},\"categories\":[{\"descriptor\":\"CF CIS\"}],\"recruiters\":[{\"id\":\"102543005\",\"wid\":\"da7d7d2449a210103329512c883b0001\",\"descriptor\":\"Naoufal Sallou (102543005)\"},{\"id\":\"102567145\",\"wid\":\"da7d7d2449a2101032a1eac5dfec0001\",\"descriptor\":\"Ibtissam Boujjaadia (102567145)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0535\",\"descriptor\":\"Team Leader, CIS\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356324\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Superviseur--F-H--Service-Client---Franais---Anglais---Marrakech_R1641121\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Superviseur--F-H--Service-Client---Franais---Anglais---Marrakech_R1641121\/apply\",\"job_requisition_id\":\"R1641121\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"nabil.janani@concentrix.com\"},\"first_name\":\"Nabil Janani (102555094)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1641121\",\"wid\":\"10b4b6b14cee1014ae50e188431d0000\",\"descriptor\":\"Superviseur (F\/H) Service Client - Fran\u00e7ais - Anglais - Marrakech\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"136\",\"campaign_id\":\"81\",\"campaign_title\":\"Advisor I, Customer Service R1683988\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service - Thai (Local)\",\"street\":\"THA Thailand\",\"address\":\"THA Thailand\",\"city\":null,\"state\":\"Bangkok\",\"postal_code\":\"10310\",\"region\":null,\"country\":\"Thailand\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1683988\",\"location\":\"Bangkok\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T06:59:06.815+07:00\",\"created_at\":\"2025-12-13T08:42:39.891+07:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-thailand.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MQ?\",\"apply_url\":\"https:\/\/concentrix-thailand.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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Business Operations R1687306\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Analyst\",\"street\":\"POL Szczecin Concentrix CVG International Sp. z o.o.\",\"address\":\"POL Szczecin Concentrix CVG International Sp. z o.o.\",\"city\":\"Szczecin\",\"state\":\"West Pomeranian\",\"postal_code\":\"70-225\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"Business Analyst is responsible for collecting and analyzing large amounts of data to enable visualization, insights, and data-driven decision-making within the Global - Executive Reporting team.\",\"long_description\":\"<p><span><b>Essential Functions \/ Core Responsibilities<\/b>\u00a0\u00a0<\/span><\/p><ul><li><span>Implementation and management KPIs to deliver related insights, seeking to drive significant impact and value enabled through data-driven decisions across the business.<\/span><\/li><li><span>Ensure our data is accurate and up-to-date, serving as a reliable source of truth.<\/span><\/li><li><span>Improve the data availability by acting as a Subject Matter Expert between cross functional teams.<\/span><span> <\/span><\/li><li><span>Support and collaborate with development and application delivery teams to create insightful reports and dashboards for all business levels.<\/span><\/li><li><span>Partner with experts across departments\u00a0 to support effective reporting and assist with testing for updates\/improvements to existing business systems.<\/span><\/li><li><span>Develop and create reference materials and methods for mapping, monitoring and reporting data incidents.\u00a0<\/span><\/li><li><span>Actively promote a culture of collaboration and teamwork across organizational boundaries, and break down functional silos to drive measurable business results.<\/span><\/li><li><span>Maintain confidentiality.<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>Candidate Profile<\/b>\u00a0\u00a0<\/span><\/p><ul><li><span>&#43; 1 year of 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Business Operations\"}],\"recruiters\":[{\"id\":\"102971789\",\"wid\":\"9ce2d10d67b3100b771c3924feee0000\",\"descriptor\":\"Natalia Zaj\u0105c (102971789)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0185\",\"descriptor\":\"Analyst, Business Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-352489\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Szczecin-Concentrix-CVG-International-Sp-z-oo\/Business-Analyst_R1687306\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/POL-Szczecin-Concentrix-CVG-International-Sp-z-oo\/Business-Analyst_R1687306\/apply\",\"job_requisition_id\":\"R1687306\"}],\"organizations\":[{\"wid\":\"7a9372e278b1100507b1e5882dfe0000\",\"descriptor\":\"24821 - Zalando - 980007118\",\"reference_id\":\"980007118\",\"custom_reference_id\":\"980007118\",\"company_reference_id\":null},{\"wid\":\"08614e542b421005292df325f0830000\",\"descriptor\":\"W0ZY1X Zalando Tier 2\",\"reference_id\":\"W0ZY1X\",\"custom_reference_id\":\"W0ZY1X\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315dd9600d777bf3\",\"descriptor\":\"Concentrix CVG International sp. z o.o.\",\"reference_id\":\"YPL01\",\"custom_reference_id\":null,\"company_reference_id\":\"YPL01\"},{\"wid\":\"f9af6d72609801c63800c3223c06f8c3\",\"descriptor\":\"COGS (SITE) Operations Manager Direct\",\"reference_id\":\"OPERATSMGMT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"natalia.jasinska@concentrix.com\"},\"first_name\":\"Natalia Jasi\u0144ska (102249986)\"},\"category_groups\":[{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"}],\"job_requisition\":{\"id\":\"R1687306\",\"wid\":\"26a6dc5f188c103fe661f05f4bde0000\",\"descriptor\":\"Business Analyst\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"251\",\"campaign_id\":\"266\",\"campaign_title\":\"MSFT \/ Spanish \/ Athens copy\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Account Executive with Spanish\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">&nbsp;<\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re looking for a <strong>Digital Marketing Account Executive<\/strong> to join our team and support advertisers on a <strong>leading global search and digital advertising platform<\/strong>. In this role, you&rsquo;ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You&rsquo;ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a <strong>major technology company&rsquo;s network<\/strong>, including search engines, professional networking sites, and video and display platforms.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Build and nurture relationships with both direct advertisers and agency partners.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise clients on advertising strategies and help them achieve their business goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Set up, manage, and optimize digital campaigns, track performance and drive results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify growth opportunities within accounts and recommend tailored solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support new and existing partners, guiding them through campaigns and providing actionable insights.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You Have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Spanish with a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in account management, with a proven track record of client engagement and revenue growth.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in digital advertising, including campaign strategy and performance analysis.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Familiarity with CRM systems such as Salesforce or Dynamics 365.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Quarterly sales bonus of &euro;1000<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws<\/em><\/p>\",\"ats_external_id\":\"GR-266\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-12T16:28:49.399+03:00\",\"created_at\":\"2025-12-11T14:51:15.867+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjY?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"252\",\"campaign_id\":\"265\",\"campaign_title\":\"MSFT \/ German \/ Athens copy\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Account Manager with German \",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><br \/>Als Teil des globalen B2B-Netzwerks von Concentrix unterst&uuml;tzt unser Team in Athen f&uuml;hrende Marken dabei, ihre digitalen Vertriebs- und Kundenerfolgsstrategien zu beschleunigen. Mit intelligenter Technologie, datengest&uuml;tzten Erkenntnissen und einem talentierten lokalen Team unterst&uuml;tzen wir Unternehmen dabei, effizient zu skalieren und neues Wachstum zu erschlie&szlig;en<\/p>\\n<p>Wir suchen einen Digital Marketing Account Manager f&uuml;r unser Team, der Werbekunden auf einer f&uuml;hrenden globalen Such- und Digitalwerbeplattform unterst&uuml;tzt. In dieser Position kombinieren Sie beratendes Verkaufen, Fachwissen im Bereich digitales Marketing und Beziehungsmanagement, um Kunden beim Erreichen ihrer Gesch&auml;ftsziele zu unterst&uuml;tzen. Sie arbeiten sowohl mit direkten Werbekunden als auch mit Agenturen zusammen, um Beziehungen aufzubauen, die Kampagnenleistung zu maximieren und die Akzeptanz im Netzwerk eines gro&szlig;en Technologieunternehmens zu f&ouml;rdern, darunter Suchmaschinen, professionelle Networking-Websites sowie Video- und Display-Plattformen.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre Aufgaben:<\/strong><\/p>\\n<ul>\\n<li>Aufbau und Pflege von Beziehungen zu direkten Werbekunden und Agenturpartnern.<\/li>\\n<li>Beratung von Kunden zu Werbestrategien und Unterst&uuml;tzung bei der Erreichung ihrer Gesch&auml;ftsziele.<\/li>\\n<li>Einrichtung, Verwaltung und Optimierung digitaler Kampagnen, Verfolgung der Leistung und Steigerung der Ergebnisse.<\/li>\\n<li>Identifizieren Wachstumschancen innerhalb von Konten und empfehlen ma&szlig;geschneiderte L&ouml;sungen.<\/li>\\n<li>Unterst&uuml;tzen neue und bestehende Partner, begleiten sie durch Kampagnen und liefern umsetzbare Erkenntnisse.<\/li>\\n<li>halten sich &uuml;ber Branchentrends auf dem Laufenden, um sicherzustellen, dass Kunden von den neuesten Werbel&ouml;sungen profitieren.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Sie verf&uuml;gen &uuml;ber:<\/strong><\/p>\\n<ul>\\n<li>Flie&szlig;ende Deutschkenntnisse und sehr gute Englischkenntnisse.<\/li>\\n<li>Ein Jahr Erfahrung im Account Management mit nachweisbaren Erfolgen in der Kundenbindung und Umsatzsteigerung.<\/li>\\n<li>Ein Jahr Erfahrung in der digitalen Werbung, einschlie&szlig;lich Kampagnenstrategie und Leistungsanalyse.<\/li>\\n<li>Erfahrung in der Zusammenarbeit mit Werbeagenturen, einschlie&szlig;lich Outreach, Discovery und strategischer Kundenbetreuung (von Vorteil, aber nicht zwingend erforderlich).<\/li>\\n<li>Vertrautheit mit CRM-Systemen wie Salesforce oder Dynamics 365.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Das bieten wir Ihnen:<\/strong><\/p>\\n<ul>\\n<li>Unbefristeter Vertrag &ndash; Stabilit&auml;t und Sicherheit vom ersten Tag an.<\/li>\\n<li>Ein hochattraktives Gehaltspaket &ndash; abgestimmt auf Ihre F&auml;higkeiten, Ihre Erfahrung und Ihre Ergebnisse.<\/li>\\n<li>Viertelj&auml;hrlicher Verkaufsbonus von 1000 &euro; &ndash; Ihre Leistung hat direkten Einfluss.<\/li>\\n<li>Internationale Karrierem&ouml;glichkeiten &ndash; wachsen Sie global durch das Mobilit&auml;tsprogramm von Concentrix.<\/li>\\n<li>Spannende Mitarbeiterveranstaltungen &ndash; kn&uuml;pfen Sie Kontakte, feiern Sie und haben Sie Spa&szlig; mit Ihrem Team.<\/li>\\n<li>Private Kranken- und Zahnversicherung &ndash; ab Ihrem vierten Monat.<\/li>\\n<li>T&auml;gliche Verpflegungspauschale &uuml;ber die Up Hellas-Karte &ndash; 3 &euro; pro Tag, nach einem Jahr erh&ouml;ht auf 6 &euro; pro Tag.<\/li>\\n<li>Kostenloser Zugang zum Fitnessstudio und Wellness-Aktivit&auml;ten &ndash; bleiben Sie aktiv und voller Energie.<\/li>\\n<li>Dachkino mit Blick auf die Akropolis und moderne Cafeteria &ndash; entspannen Sie sich und genie&szlig;en Sie jede Mittagspause.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Bitte beachten Sie, dass Nicht-EU-B&uuml;rger eine g&uuml;ltige Arbeitserlaubnis in Griechenland besitzen m&uuml;ssen, um f&uuml;r eine Anstellung in Betracht zu kommen.<\/p>\\n<p><em>Concentrix Greece ist ein Arbeitgeber, der Chancengleichheit f&ouml;rdert.<\/em><\/p>\\n<p><em>Concentrix betrachtet Vielfalt als grundlegende Ressource und bietet jedem Zugang zu Besch&auml;ftigungsm&ouml;glichkeiten, unabh&auml;ngig von Geschlecht, Alter, Religion, ethnischer Zugeh&ouml;rigkeit oder anderen durch geltende nationale Gesetze gesch&uuml;tzten Merkmalen.<\/em><\/p>\",\"ats_external_id\":\"GR-265\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-17T14:37:27.148+03:00\",\"created_at\":\"2025-12-11T14:49:32.186+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjU?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"253\",\"campaign_id\":\"264\",\"campaign_title\":\"MSFT \/ French \/ Athens copy\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Account Executive with French\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>&nbsp;<\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>We&rsquo;re looking for a <strong>Digital Marketing Account Executive<\/strong>&nbsp;to join our team and support advertisers on a <strong>leading global search and digital advertising platform<\/strong>. In this role, you&rsquo;ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You&rsquo;ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a <strong>major technology company&rsquo;s network<\/strong>, including search engines, professional networking sites, and video and display platforms.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Build and nurture relationships with both direct advertisers and agency partners.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise clients on advertising strategies and help them achieve their business goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Set up, manage, and optimize digital campaigns, track performance and drive results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify growth opportunities within accounts and recommend tailored solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support new and existing partners, guiding them through campaigns and providing actionable insights.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions.<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You Have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in French with a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in account management, with a proven track record of client engagement and revenue growth.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in digital advertising, including campaign strategy and performance analysis.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Familiarity with CRM systems such as Salesforce or Dynamics 365.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Quarterly sales bonus of &euro;1000<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws<\/em><\/p>\",\"ats_external_id\":\"GR-264\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-17T14:40:47.272+03:00\",\"created_at\":\"2025-12-11T14:49:03.732+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"254\",\"campaign_id\":\"263\",\"campaign_title\":\"MSFT \/ English \/ Athens copy\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Account Executive with English\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">&nbsp;<\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re looking for a <strong>Digital Marketing Account Executive <\/strong>to join our team and support advertisers on a <strong>leading global search and digital advertising platform<\/strong>. In this role, you&rsquo;ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You&rsquo;ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a <strong>major technology company&rsquo;s network<\/strong>, including search engines, professional networking sites, and video and display platforms.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Build and nurture relationships with both direct advertisers and agency partners.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise clients on advertising strategies and help them achieve their business goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Set up, manage, and optimize digital campaigns, track performance and drive results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify growth opportunities within accounts and recommend tailored solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support new and existing partners, guiding them through campaigns and providing actionable insights.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions.<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You Have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in account management, with a proven track record of client engagement and revenue growth.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in digital advertising, including campaign strategy and performance analysis.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Familiarity with CRM systems such as Salesforce or Dynamics 365.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Quarterly sales bonus of &euro;1000<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws<\/em><\/p>\",\"ats_external_id\":\"GR-263\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-12T16:28:48.961+03:00\",\"created_at\":\"2025-12-11T14:48:01.301+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjM?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"255\",\"campaign_id\":\"262\",\"campaign_title\":\"MSFT \/ Italian \/ Athens copy\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Account Executive with Italian\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>&nbsp;<\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>We&rsquo;re looking for a <strong>Digital Marketing Account Executive <\/strong>to join our team and support advertisers on a <strong>leading global search and digital advertising platform<\/strong>. In this role, you&rsquo;ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You&rsquo;ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a <strong>major technology company&rsquo;s network<\/strong>, including search engines, professional networking sites, and video and display platforms.<\/p>\\n<p><strong>You will<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Build and nurture relationships with both direct advertisers and agency partners.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise clients on advertising strategies and help them achieve their business goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Set up, manage, and optimize digital campaigns, track performance and drive results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify growth opportunities within accounts and recommend tailored solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support new and existing partners, guiding them through campaigns and providing actionable insights.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions.<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You Have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Italian with a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in account management, with a proven track record of client engagement and revenue growth.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in digital advertising, including campaign strategy and performance analysis.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Familiarity with CRM systems such as Salesforce or Dynamics 365.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Quarterly sales bonus of &euro;1000<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws<\/em><\/p>\",\"ats_external_id\":\"GR-262\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-17T14:25:18.707+03:00\",\"created_at\":\"2025-12-11T14:44:27.730+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjI?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"1324\",\"campaign_id\":\"11450\",\"campaign_title\":\"Lead Program Manager (TCF) R1684659\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Program Manager\",\"street\":\"ROU Cluj - 3-5 Campul Painii street\",\"address\":\"ROU Cluj - 3-5 Campul Painii street\",\"city\":\"Cluj\",\"state\":\"Cluj\",\"postal_code\":\"400394\",\"region\":null,\"country\":\"Romania\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><div><p><\/p><p><b><span>About the Role<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>As a<span>\u00a0<\/span><\/span><\/span><b><span>Senior Program Manager<\/span><\/b><span><span><span>\u00a0<\/span>within the<span>\u00a0<\/span><\/span><\/span><b><span>Core Services<\/span><\/b><span><span><span>\u00a0<\/span>team supporting the<span>\u00a0<\/span><\/span><\/span><b><span>Concentrix ix-Product Suite<\/span><\/b><span><span>, you will<span>\u00a0<\/span><\/span><span>be responsible for<\/span><span><span>\u00a0<\/span>coordinating cross-functional initiatives, managing stakeholders, and ensuring successful delivery of programs that enable our global product ecosystem.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>You will work closely with engineering, product management, architecture, IT, and support teams to drive planning, execution, and reporting activities across multiple Agile delivery streams. This role requires a combination of strategic thinking, program delivery<span>\u00a0<\/span><\/span><span>expertise<\/span><span>, and operational discipline to ensure consistent execution and alignment with organizational<span>\u00a0<\/span><\/span><span>objectives<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Essential<span>\u00a0<\/span><\/span><span>Responsibilities<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Coordinate delivery activities across multiple Agile teams, ensuring milestones, dependencies, and outcomes are effectively tracked and reported.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Collaborate with cross-functional<span>\u00a0<\/span><\/span><span>teams<span>\u00a0<\/span><\/span><span>(Product, Architecture, IT, Support, and others<\/span><span>) to<span>\u00a0<\/span><\/span><span>ide<\/span><span>ntify<\/span><span><span>\u00a0<\/span>risks, resolve dependencies,<\/span><span><span>\u00a0<\/span>and<span>\u00a0<\/span><\/span><span>mai<\/span><span>ntain<\/span><span><span>\u00a0<\/span>alignment across all delivery streams.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ensure consistent governance and adherence to SDLC and Agile standards across delivery teams.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Facilitate Agile ceremonies and<span>\u00a0<\/span><\/span><span>maintain<\/span><span><span>\u00a0<\/span>effective communication between development teams and<span>\u00a0<\/span><\/span><span>external<\/span><span><span>\u00a0<\/span><\/span><span>stakeholders.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Manage program scope, risks, and changes throughout the delivery lifecycle.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Prepare program-level plans and provide ongoing reporting on milestones, KPIs, and<span>\u00a0<\/span><\/span><span>delivery<\/span><span><span>\u00a0<\/span><\/span><span>health through regular status updates and executive summaries.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Drive program retrospectives and continuous improvement initiatives across delivery teams.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Identify<\/span><span><span>\u00a0<\/span>opportunities to enhance planning, execution, and delivery practices, supporting continuous improvement across the organization.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Monitor, track, and control outcomes to resolve issues, conflicts, dependencies, and critical path deliverables.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Work creatively and analytically in a problem-solving environment,<span>\u00a0<\/span><\/span><span>demonstrating<\/span><span><span>\u00a0<\/span>teamwork, innovation, and excellence.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Maintain professional development to stay current with emerging technologies, methods, and best practices.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Assist Product Owners as needed in defining and reprioritizing program-level backlog items.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><\/div><div><div><p><b><span>Skills and Experience<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Bachelor\u2019s degree in Computer Science<\/span><span>, Engineering, or<span>\u00a0<\/span><\/span><span>a related<\/span><span><span>\u00a0<\/span>field.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Minimum 7 years of experience in Agile Program Management.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proven experience managing large-scale, cross-functional programs involving multiple teams and stakeholders.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong knowledge of Software Development Life Cycle practices, including Agile, Scrum, Kanban, and<span>\u00a0<\/span><\/span><span>SAFe<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Practical knowledge of CI\/CD systems, test frameworks, and DevOps processes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Advanced experience with program management and collaboration tools such as Jira, Confluence, and similar platforms.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Excellent communication and presentation skills, with the ability to engage effectively with both technical and executive stakeholders.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong analytical and reporting capabilities, including defining and monitoring key delivery metrics and performance indicators.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Demonstrated ability to manage competing priorities, risks, and dependencies in fast-paced, evolving environments.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong problem-solving, decision-making, and conflict-resolution skills.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>High level<\/span><span><span>\u00a0<\/span>of organization and attention to detail.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proficiency<\/span><span><span>\u00a0<\/span>in English and Romanian, both written and spoken.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><p><\/p><p><span><b>EMEACNX \u00a0#EMEACNX<\/b><\/span><\/p><\/div><\/div>\",\"ats_external_id\":\"R1684659\",\"location\":\"Cluj, Cluj\",\"job_type\":\"full_time\",\"salary\":\"31042.92\",\"salary_type\":\"monthly\",\"salary_currency\":\"RON\",\"updated_at\":\"2026-04-01T14:32:27.795+08:00\",\"created_at\":\"2025-12-11T01:10:54.396+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTQ1MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Cluj---3-5-Campul-Painii-street\/Senior-Program-Manager_R1684659\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program 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With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp;<br \/>&nbsp;<br \/>We are an inclusive, diverse, and expert team of more than 3 000 sales, customer success and business professionals around the world.&nbsp;<br \/>&nbsp;<br \/>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re seeking an<strong> Account Manager<\/strong> to join our team and support our partners in maximizing the potential of the hardware solutions of a leading IT provider. You&rsquo;ll collaborate with partners, engaging in outbound calls, meetings, and emails to enhance relationships, optimize solutions, and drive adoption across a diverse portfolio. You'll manage the full sales lifecycle, from initial engagement to ongoing support, ensuring that clients receive exceptional value and service.<br \/>&nbsp;<br \/><strong>Join us! \u202f&nbsp;<\/strong><br \/>&nbsp;<br \/>&nbsp;<strong>You&rsquo;ll be responsible for:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Achieve revenue-based quotas by selling and renewing Full Hardware Solutions, including PCs and Desktops. Explore upsell opportunities when applicable.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Operate within a dedicated territory, focusing on business partners that cater to companies with over 150 employees.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Conduct outbound calls, hold meetings, and manage email communications to engage with your assigned portfolio.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage the complete sales process from initial engagement through discovery, solution proposal, execution, and provide ongoing support to ensure customer satisfaction and retention.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work closely with cross-functional teams and management to optimize sales processes and systems for an enhanced customer experience.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain the customer management system (CRM) to ensure all relevant data is captured in a timely manner&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work Hours: Initially onsite Monday to Friday from 9:00 to 17:00, with the potential for a hybrid model (up to 2 days remote) based on performance. &nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we&rsquo;re looking for:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in <strong>English and Norwegian<\/strong>, both written and spoken.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>2-3 years in a sales environment preferred, with a history of achieving individual or team sales quotas\/goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proven ability to communicate effectively with customers in a fast-paced environment, fostering positive relationships.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience with CRM systems, particularly Microsoft Dynamics, is advantageous.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent verbal and written communication skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to manage multiple priorities effectively, with a track record of success.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive remuneration package (14 Salaries).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Performance based bonuses.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Opportunities for international Career through Concentrix International Mobility program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Employee events.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Private health insurance + Dental Care.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Daily meal voucher in Up Hellas card per working day.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Free gym and other well-being activities.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Free rooftop cinema with Acropolis views.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enjoy your lunch break at our brand new corporate cafeteria.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Hellas is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-258\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-12T02:59:03.054+03:00\",\"created_at\":\"2025-12-10T19:00:34.472+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTg?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"257\",\"campaign_id\":\"257\",\"campaign_title\":\"LI \/ French \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative with French\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you passionate and naturally driven by sales?<br \/>Join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and put your French-language sales skills to use in the top professional networking and B2B platform industry.<\/p>\\n<p>No two days will be the same as you deliver valuable and memorable experiences to a wide range of customers representing some of the world&rsquo;s leading brands.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage high-volume of inbound and outbound B2B sales activities, engaging regularly with clients across all stages of the sales funnel.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Engaging clients regularly on video meetings, via phone, email and social media outreach.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify and engage with alternative decision-makers or points of contact, using tools such as Sales Navigator and other lead generation methods.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Actively manage and maintain a healthy sales pipeline, driving prospects through each stage of the funnel.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Qualify leads and transition them seamlessly to the onboarding team to continue the customer journey and buying process.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track and report on daily, monthly, and quarterly performance metrics to support sales targets.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adhere to defined response-time SLAs and follow the required sales cadences at all times.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in English and French (spoken and written).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Solid knowledge of business development and qualification methodologies, experience in lead generation would be beneficial.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimum of 1.5 years of sales experience, ideally within the tech or digital advertising space.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong organizational and time-management skills, with the ability to work independently.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comfortably operating in a fast-paced, constantly evolving IT Sales environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience with Salesforce or a similar CRM tool.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Digital advertising knowledge would be considered as an advantage.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full Relocation Support &ndash; including flights, accommodation, and transportation<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Indefinite contract<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive remuneration &ndash; 14 salaries per year<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly performance-based bonus<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Daily meal voucher (Up Hellas Mastercard)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Private health &amp; dental insurance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>International career opportunities through our Mobility Program<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A dynamic, supportive work environment with growth potential<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Employee events &amp; team-building activities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Free gym access, wellness activities, and a rooftop cinema with Acropolis views<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>On-site restaurant to enjoy lunch breaks with colleagues<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-257\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T02:59:04.301+03:00\",\"created_at\":\"2025-12-09T17:39:04.799+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTc?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"550\",\"campaign_id\":\"26\",\"campaign_title\":\"NL - Schoonenberg - Arnhem\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker leverancier hoortoestellen\",\"street\":\"Velperplein 23-25\",\"address\":\"Velperplein 23-25\",\"city\":\"Arnhem\",\"state\":\"Gelderland\",\"postal_code\":\"6811 AH\",\"region\":\"Gelderland\",\"country\":\"Netherlands\",\"short_description\":\"Klantenservice leverancier hoortoestellen op locatie in hartje Arnhem.\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">Bij ons krijg je de kans om in een dynamische rol te werken bij een van de topmerken in hoortoestellen. Elke dag verrassen we je met de nieuwste innovaties en een gezellige, ondersteunende sfeer waar je een echte teamspeler wordt.&nbsp;<\/span><span data-contrast=\\\"auto\\\">Ons prachtige kantoor bevindt zich in hartje Arnhem en is makkelijk bereikbaar met het OV.<\/span><span data-contrast=\\\"auto\\\">&nbsp;Als eerste aanspreekpunt voor klanten onderhoud je contact via telefoon, chat, e-mail en&nbsp;social&nbsp;media. In deze rol beheer je ook de agenda's van alle audiciens in Nederland, zodat klanten altijd op het juiste moment terecht kunnen. Je werkt minimaal 24 uur per week&nbsp;verdeeld over 4 dagen.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">\ud83c\udf1f<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Wat Bieden Wij Jou?<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;<\/span><span data-contrast=\\\"auto\\\">\ud83c\udf1f<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83e\udd11<\/span><span data-contrast=\\\"auto\\\"> Een aantrekkelijk uurloon van &euro;15,28 indien je 21 jaar of ouder bent.<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83c\udf4e<\/span><span data-contrast=\\\"auto\\\">&nbsp;Geniet van gratis fruit en een fitnessruimte in het pand om lichaam en geest in balans te houden.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83c\udfd6<\/span><span data-contrast=\\\"auto\\\">&nbsp;Sterke vakantie- en pensioenregeling.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83c\udf93<\/span><span data-contrast=\\\"auto\\\">&nbsp;Betaalde training met directe start.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83d\ude8c<\/span><span data-contrast=\\\"auto\\\">&nbsp;Reiskostenvergoeding.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">\ud83d\udcc8<\/span><span data-contrast=\\\"auto\\\"> Groei binnen het bedrijf<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">\ud83d\udd0d<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Wat Vragen We Van Je?<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;<\/span><span data-contrast=\\\"auto\\\">\ud83d\udd0d<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Breng je enthousiasme mee, ongeacht je achtergrond.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Het vermogen om goed in te leven in klanten en zelfstandig te werken is essentieel.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">&nbsp;Digitale vaardigheden en goede beheersing van de Nederlandse taal in woord en schrift.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">Heb je het idee dat je niet aan alles voldoet? Dan moedigen we je aan toch te solliciteren!<\/span><span data-contrast=\\\"auto\\\">! We vinden samen de juiste match.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Solliciteer direct!\u202f<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Klik\u202fop\u202fonderstaande\u202fknop om direct te\u202fsolliciteren\u202fof neem\u202fvoor\u202fmeer\u202finformatie\u202fcontact op met\u202fJeanine Pontier: jeanine.pontier@concentrix.com\u202f-\u202f06-20436628.\u202f<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"NL-26\",\"location\":\"Arnhem, Gelderland\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-06T15:28:57.066+02:00\",\"created_at\":\"2025-12-08T11:03:06.578+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNg?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"365\",\"campaign_id\":\"404\",\"campaign_title\":\"SAS | Finnish | Warszawa\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Advisor for Nordic Premium Airline SAS with Finnish\",\"street\":null,\"address\":null,\"city\":\"Warsaw\",\"state\":\"Masovian Voivodeship\",\"postal_code\":\"03\",\"region\":\"Mazowieckie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<div class=\\\"WFVF WHUF WHVF\\\">\\n<div class=\\\"WIVF wd-35540ea7-ee29-48ef-b7df-1abd36e95968\\\" aria-hidden=\\\"true\\\">\\n<p data-pm-slice=\\\"1 3 []\\\"><strong>Your Responsibilities:<\/strong>\u202f&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be the 1st point of contact for premium travel inquiries of customers.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise partners on flights, products, online services, payment methods, membership programs etc.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help in purchasing airline tickets and handling different payment methods.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support customers with travel difficulties.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Assist passengers via calls \/chat.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Foster enduring relationships with customers for building trust.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Our requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in written and spoken Finnish (C1 level) and English (B2 level)&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Naturally helpful and collaborative spirit.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enthusiastic, patient, and open-minded.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Active listener and able to communicate clearly and with ease.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sharp eye for accuracy and precision.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Highly organized.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Available to work from our office in Warsaw.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work for the largest, well-known Nordic 5-star airline - SAS.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enjoy a fully paid 2-month training program, combining \\\"learning by doing\\\" with the support of a dedicated training buddy.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Embrace an international and diverse work environment that broadens your horizons.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work in a modern office located in the heart of Warsaw.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"PL-404\",\"location\":\"Warsaw, Mazowieckie\",\"job_type\":\"full_time\",\"salary\":\"11000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-05T16:40:47.046+02:00\",\"created_at\":\"2025-12-05T10:21:52.217+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDQ?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"366\",\"campaign_id\":\"403\",\"campaign_title\":\"SAS | German | Warszawa\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Advisor for Nordic Premium Airline SAS with German\",\"street\":null,\"address\":null,\"city\":\"Warsaw\",\"state\":\"Masovian Voivodeship\",\"postal_code\":\"03\",\"region\":\"Mazowieckie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\"><strong>Your Responsibilities:<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be the 1st point of contact for premium travel inquiries of customers.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise partners on flights, products, online services, payment methods, membership programs etc.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help in purchasing airline tickets and handling different payment methods.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support customers with travel difficulties.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Assist passengers via calls \/chat.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Foster enduring relationships with customers for building trust.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Our requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in written and spoken German (C1 level) and English (B2 level).<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Naturally helpful and collaborative spirit.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enthusiastic, patient, and open-minded.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Active listener and able to communicate clearly and with ease.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sharp eye for accuracy and precision.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Highly organized.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Available to work from our office in Warsaw.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work for the largest, well-known Nordic 5-star airline - SAS.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Equal opportunities for all, regardless of age, gender, and other factors. 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popular retail shop\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p lang=\\\"pl\\\" style=\\\"margin: 0in; font-family: Calibri; font-size: 11.0pt;\\\"><strong>Responsibilities:<\/strong><\/p>\\n<ul style=\\\"direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;\\\" type=\\\"disc\\\">\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Customer service for a well-known clothing brand and maintaining the highest quality of customer service in line with project standards.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Efficient customer contact through phone, email, social media, live chat. On Sundays, there is a break from phone calls; only chat is supported.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Positive, empathetic, and professional approach to customers.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Providing reliable and accurate information in response to customer questions and problems.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Active communication within the team and support for team members.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Supervising complaints and maintaining a high level of customer satisfaction.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Maintaining high quality of assigned tasks in customer contact.<\/span><\/li>\\n<\/ul>\\n<p lang=\\\"pl\\\" style=\\\"margin: 0in; margin-left: .375in; font-family: Calibri; font-size: 11.0pt;\\\">&nbsp;<\/p>\\n<p lang=\\\"pl\\\" style=\\\"margin: 0in; font-family: Calibri; font-size: 11.0pt;\\\"><strong>Requirements:<\/strong><\/p>\\n<ul style=\\\"direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;\\\" type=\\\"disc\\\">\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Experience in telephone customer service or similar work is preferred.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Fluent knowledge of Ukrainian in speech and writing (native speakers preferred).<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Knowledge of English at a B2 level for team communication and training.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Excellent computer skills and MS Office proficiency.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Shift work: Mon - Fri 8:00-16:00\/11:00-19:00 and weekends 9:00-17:00.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Work 5 days a week and only 3 weekend days a month. If you work on the weekend, you have days off during the week.<\/span><\/li>\\n<\/ul>\\n<p lang=\\\"pl\\\" style=\\\"margin: 0in; margin-left: .375in; font-family: Calibri; font-size: 11.0pt;\\\">&nbsp;<\/p>\\n<p lang=\\\"pl\\\" style=\\\"margin: 0in; font-family: Calibri; font-size: 11.0pt;\\\"><strong>What we offer:<\/strong><\/p>\\n<ul style=\\\"direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;\\\" type=\\\"disc\\\">\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Contract of mandate.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Career development in a reputable company that rewards employees with commitment and passion.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Work in a comfortable office in Katowice.<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-402\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"32.68\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-27T14:05:27.289+02:00\",\"created_at\":\"2025-12-03T13:26:35.656+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDI?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"479\",\"campaign_id\":\"2290\",\"campaign_title\":\"GTM - \u0130ZM\u0130R\",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - \u0130zmir\",\"street\":null,\"address\":null,\"city\":\"\u0130zmir\",\"state\":\"\u0130zmir\",\"postal_code\":null,\"region\":\"\u0130zmir\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,&nbsp;<\/p>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p><strong>GENEL N\u0130TEL\u0130KLER;<\/strong><\/p>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015e TANIMI&nbsp;<\/strong> &nbsp; &nbsp;<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp; Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<p><span data-teams=\\\"true\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"TR-2290\",\"location\":\"\u0130zmir, \u0130zmir\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-17T02:59:09.684+03:00\",\"created_at\":\"2025-12-02T15:15:03.882+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjkw?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjkw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"480\",\"campaign_id\":\"2289\",\"campaign_title\":\"GTM - ANKARA\",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - Ankara\",\"street\":null,\"address\":null,\"city\":\"ANKARA\",\"state\":\"Ankara\",\"postal_code\":\"06000\",\"region\":\"ANKARA\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,&nbsp;<\/p>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p><strong>GENEL N\u0130TEL\u0130KLER;<\/strong><\/p>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015e TANIMI&nbsp;<\/strong> &nbsp; &nbsp;<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp; Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<p><span data-teams=\\\"true\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"TR-2289\",\"location\":\"ANKARA, ANKARA\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T02:59:17.935+03:00\",\"created_at\":\"2025-12-02T15:11:30.838+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg5?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"481\",\"campaign_id\":\"2288\",\"campaign_title\":\"GTM - \u0130ZM\u0130R - BANKA(Copy - 12\/02\/25  9:02:32)\",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - \u0130zmir\",\"street\":null,\"address\":null,\"city\":\"\u0130zmir\",\"state\":\"\u0130zmir\",\"postal_code\":null,\"region\":\"\u0130zmir\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,&nbsp;<\/p>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p><strong>GENEL N\u0130TEL\u0130KLER;<\/strong><\/p>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015e TANIMI&nbsp;<\/strong> &nbsp; &nbsp;<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp; Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<p><span data-teams=\\\"true\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"TR-2288\",\"location\":\"\u0130zmir, \u0130zmir\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-17T02:59:09.672+03:00\",\"created_at\":\"2025-12-02T15:02:32.735+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg4?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"482\",\"campaign_id\":\"2287\",\"campaign_title\":\"GTM - \u0130ZM\u0130R - BANKA\",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - \u0130zmir\",\"street\":null,\"address\":null,\"city\":\"\u0130zmir\",\"state\":\"\u0130zmir\",\"postal_code\":null,\"region\":\"\u0130zmir\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,&nbsp;<\/p>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p><strong>GENEL N\u0130TEL\u0130KLER;<\/strong><\/p>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015e TANIMI&nbsp;<\/strong> &nbsp; &nbsp;<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp; Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<p><span data-teams=\\\"true\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"TR-2287\",\"location\":\"\u0130zmir, \u0130zmir\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T02:59:17.919+03:00\",\"created_at\":\"2025-12-02T14:57:40.950+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg3?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"483\",\"campaign_id\":\"2286\",\"campaign_title\":\"GTM - VAN \",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - VAN\",\"street\":null,\"address\":null,\"city\":\"Van\",\"state\":\"Van\",\"postal_code\":null,\"region\":\"VAN\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,&nbsp;<\/p>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p><strong>GENEL N\u0130TEL\u0130KLER;<\/strong><\/p>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015e TANIMI&nbsp;<\/strong> &nbsp; &nbsp;<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp; Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<p><span data-teams=\\\"true\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"TR-2286\",\"location\":\"Van, VAN\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-21T02:59:12.600+03:00\",\"created_at\":\"2025-12-02T14:57:31.894+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg2?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"tr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"484\",\"campaign_id\":\"2285\",\"campaign_title\":\"GTM - TEKNOF\u0130X\",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - Teknofix\",\"street\":null,\"address\":null,\"city\":\"Bayrakl\u0131\",\"state\":\"\u0130zmir\",\"postal_code\":\"35535\",\"region\":\"\u0130zmir\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Concentrix Hakk\u0131nda,<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Sekt&ouml;r&uuml;n&uuml;n lider markalar\u0131ndan Concentrix, Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">GENEL N\u0130TEL\u0130KLER<\/p>\\n<ul type=\\\"disc\\\">\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Teknik Lise ve\/veya tercihen Meslek Y&uuml;ksek Okulu mezunu,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Telekom&uuml;nikasyon sekt&ouml;r&uuml;nde tecr&uuml;beli veya kariyer plan\u0131 olan,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Kendisi i&ccedil;in belirlenen b&ouml;lgelerde bulunan ev ve i\u015f yerlerinde Fiber Modem kurulum veya ar\u0131zalar\u0131na bakacak,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Kendini bu alanda geli\u015ftirmek isteyen,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Geli\u015fmi\u015f network ekipmanlar\u0131 (router, switch, IPT vb.) konular\u0131nda kendisini geli\u015ftirebilecek,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Tercihen daha &ouml;nce Fiber kurulumu yapm\u0131\u015f<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Tercihen bina i&ccedil;i kablo &ccedil;ekimi ve sonland\u0131rmas\u0131 konular\u0131nda deneyimli,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Gerekli hallerde ankastreden daire i&ccedil;ine kablo &ccedil;ekebilecek,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Tercihen telefon santralleri hakk\u0131nda bilgi ve deneyim sahibi,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Teknolojiye merakl\u0131, geli\u015fime a&ccedil;\u0131k, &ouml;\u011frenmeyi ve ara\u015ft\u0131rmay\u0131 al\u0131\u015fkanl\u0131k haline getirmi\u015f,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">M&uuml;\u015fteri memnuniyetini temel ilke olarak benimsemi\u015f,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">D\u0131\u015f g&ouml;r&uuml;n&uuml;m&uuml;ne ve ki\u015fisel bak\u0131m\u0131na &ouml;zen g&ouml;steren,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Gerekli malzeme ve cihazlar\u0131 tan\u0131yan,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">\u0130\u015fine sayg\u0131 g&ouml;steren ve kendi i\u015f plan\u0131n\u0131 yapabilecek sorumlulu\u011fa sahibi,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">B s\u0131n\u0131f\u0131 ehliyeti olan ve aktif olarak ara&ccedil; kullanabilen ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">&nbsp;<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">\u0130\u015e TANIMI:<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">M&uuml;\u015fterilerden gelen talepler do\u011frultusunda m&uuml;\u015fterilerimizin evlerine giderek kurulum yada ar\u0131za giderimi ger&ccedil;ekle\u015ftirecek tak\u0131m arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\",\"ats_external_id\":\"TR-2285\",\"location\":\"Bayrakl\u0131, \u0130zmir\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-24T02:59:10.532+03:00\",\"created_at\":\"2025-12-02T14:37:49.736+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg1?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"temporarily_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1522\",\"campaign_id\":\"13\",\"campaign_title\":\"R1669982 Content Moderation Advisor - Riyadh (Evergreen) (Open)\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation Advisor - Riyadh\",\"street\":\"SAU Riyadh Sulaiman Al Hamdan Street, Sulaimaniya, Riyadh 11551, POBox 42589,\",\"address\":\"SAU Riyadh Sulaiman Al Hamdan Street, Sulaimaniya, Riyadh 11551, POBox 42589,\",\"city\":\"Riyadh\",\"state\":\"Riyadh\",\"postal_code\":\"11551\",\"region\":\"Riyadh\",\"country\":\"Saudi Arabia\",\"short_description\":\"\u0627\u0644\u0645\u0633\u0645\u0649 \u0627\u0644\u0648\u0638\u064a\u0641\u064a:\\n\u0645\u0633\u062a\u0634\u0627\u0631 \u0645\u0631\u0627\u0642\u0628\u0629 \u0627\u0644\u0645\u062d\u062a\u0648\u0649\\n\\n\u0646\u0628\u0630\u0629 \u0639\u0646 \u0627\u0644\u0648\u0638\u064a\u0641\u0629:\\n\u064a\u064f\u0639\u062a\u0628\u0631 \u0645\u0648\u0638\u0641 \u0645\u0631\u0627\u0642\u0628\u0629 \u0627\u0644\u0645\u062d\u062a\u0648\u0649 \u0645\u0633\u0624\u0648\u0644\u0627\u064b \u0628\u0634\u0643\u0644 \u0623\u0633\u0627\u0633\u064a \u0639\u0646 \u0636\u0645\u0627\u0646 \u0648\u0636\u0639 \u0627\u0644\u0645\u062d\u062a\u0648\u0649 \u0641\u064a \u0627\u0644\u0641\u0626\u0629 \u0627\u0644\u0645\u0646\u0627\u0633\u0628\u0629 \u0648\u0627\u0644\u062a\u0623\u0643\u062f \u0645\u0646\",\"long_description\":\"<h3><b>\u062e\u0644\u0648\u0651\u0647 \u0645\u0646 \u0623\u064a \u0645\u0648\u0627\u062f \u063a\u064a\u0631 \u0642\u0627\u0646\u0648\u0646\u064a\u0629<\/b>\u060c \u0648\u0630\u0644\u0643 \u0628\u0645\u0627 \u064a\u062a\u0645\u0627\u0634\u0649 \u0645\u0639 <b>\u0645\u062a\u0637\u0644\u0628\u0627\u062a \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0634\u0631\u0643\u0629 Concentrix<\/b>.<\/h3><h3><b>\u0645\u0627 \u0627\u0644\u0645\u0637\u0644\u0648\u0628 \u0645\u0646\u0643\u061f<\/b><\/h3><ul><li><p>\u062a\u0642\u064a\u064a\u0645 \u0627\u0644\u0645\u062d\u062a\u0648\u0649 \u0627\u0644\u0645\u0646\u0634\u0648\u0631 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\u0627\u0644\u0641\u064a\u062f\u064a\u0648 \u0648\u0627\u0644\u062d\u0633\u0627\u0628\u0627\u062a \u0648\u0627\u0644\u0645\u062d\u062a\u0648\u0649 \u0627\u0644\u0646\u0635\u064a \u0648\u0641\u0642\u064b\u0627 \u0644\u0644\u0633\u064a\u0627\u0633\u0627\u062a \u0648\u0627\u0644\u0625\u0631\u0634\u0627\u062f\u0627\u062a \u0648\u0627\u0644\u0627\u0634\u062a\u0631\u0627\u0637\u0627\u062a \u0627\u0644\u062a\u0646\u0638\u064a\u0645\u064a\u0629\u060c \u0645\u0639 \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0627\u0644\u064a\u0648\u0645\u064a \u0645\u0639 \u0645\u062d\u062a\u0648\u0649 \u062d\u0633\u0627\u0633 \u0623\u0648 \u0635\u0631\u064a\u062d.<\/p><\/li><li><p>\u062a\u0635\u0639\u064a\u062f \u0623\u064a \u0627\u0646\u062a\u0647\u0627\u0643\u0627\u062a \u0644\u0633\u064a\u0627\u0633\u0627\u062a \u0627\u0644\u0639\u0645\u064a\u0644 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0623\u062f\u0648\u0627\u062a \u0627\u0644\u062f\u0627\u062e\u0644\u064a\u0629 \u0639\u0646\u062f \u0627\u0644\u062d\u0627\u062c\u0629.<\/p><\/li><li><p>\u0627\u0644\u062d\u0641\u0627\u0638 \u0639\u0644\u0649 \u0645\u0633\u062a\u0648\u0649 \u0639\u0627\u0644\u064d \u0645\u0646 \u0627\u0644\u062c\u0648\u062f\u0629 \u0641\u064a \u0643\u0644 \u062d\u0627\u0644\u0629 \u064a\u062a\u0645 \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639\u0647\u0627.<\/p><\/li><li><p>\u062a\u062d\u0642\u064a\u0642 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0634\u0647\u0631\u064a\u0629 (KPIs) \u0628\u0645\u0627 \u0641\u064a \u0630\u0644\u0643 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0636\u0645\u0646 \u0633\u064a\u0631 \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u064a\u0648\u0645\u064a.<\/p><\/li><\/ul><h3><b>\u0645\u0627 \u0627\u0644\u0645\u0624\u0647\u0644\u0627\u062a \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629\u061f<\/b><\/h3><ul><li><p>\u0645\u0646 0 \u0625\u0644\u0649 2 \u0633\u0646\u0629 \u062e\u0628\u0631\u0629 \u0641\u064a \u0645\u062c\u0627\u0644 \u0630\u064a \u0635\u0644\u0629.<\/p><\/li><li><p>\u062f\u0631\u062c\u0629 \u0627\u0644\u0628\u0643\u0627\u0644\u0648\u0631\u064a\u0648\u0633 \u0627\u0648 \u062f\u0628\u0644\u0648\u0645 \u0627\u0646 \u0648\u062c\u062f \u0641\u064a \u0623\u064a \u062a\u062e\u0635\u0635 \u0645\u0646\u0627\u0633\u0628.<\/p><\/li><li><p>\u0645\u0633\u062a\u0648\u0649 \u0644\u063a\u0629 \u0625\u0646\u062c\u0644\u064a\u0632\u064a\u0629 \u0645\u0646 \u0623\u0633\u0627\u0633\u064a \u0625\u0644\u0649 \u0645\u062a\u0648\u0633\u0637.<\/p><\/li><li><p>\u0645\u0639\u0631\u0641\u0629 \u0623\u0633\u0627\u0633\u064a\u0629 \u0628\u0628\u0631\u0627\u0645\u062c <b>Microsoft Office<\/b>.<\/p><\/li><\/ul><h3><b>\u0638\u0631\u0648\u0641 \u0627\u0644\u0639\u0645\u0644:<\/b><\/h3><ul><li><p>\u0627\u0644\u0639\u0645\u0644 \u0645\u0646 \u0627\u0644\u0645\u0643\u062a\u0628.<\/p><\/li><li><p><b>\u0646\u0638\u0627\u0645 \u0627\u0644\u0645\u0646\u0627\u0648\u0628\u0627\u062a<\/b> \u064a\u0634\u0645\u0644 \u0639\u0637\u0644\u0627\u062a \u0646\u0647\u0627\u064a\u0629 \u0627\u0644\u0623\u0633\u0628\u0648\u0639 \u0648\u0627\u0644\u0639\u0637\u0644 \u0627\u0644\u0631\u0633\u0645\u064a\u0629.<\/p><\/li><li><p><\/p><\/li><\/ul><h3><b>\u0644\u0645\u0627\u0630\u0627 Concentrix\u061f<\/b><\/h3><ul><li><p>\u0646\u0633\u062a\u0645\u0631 \u0641\u064a \u0627\u0644\u0627\u0633\u062a\u062b\u0645\u0627\u0631 \u0628\u062b\u0642\u0627\u0641\u062a\u0646\u0627 \u0645\u0639 \u0627\u0644\u062a\u0631\u0643\u064a\u0632 \u0639\u0644\u0649 \u0645\u0648\u0638\u0641\u064a\u0646\u0627\u060c \u0645\u0646 \u062e\u0644\u0627\u0644 <b>\u0631\u0648\u0627\u062a\u0628 \u062a\u0646\u0627\u0641\u0633\u064a\u0629<\/b> \u0648\u0645\u0632\u0627\u064a\u0627 \u0625\u0636\u0627\u0641\u064a\u0629 \u062d\u0633\u0628 \u0627\u0644\u062f\u0648\u0631\u060c \u0625\u0644\u0649 \u062c\u0627\u0646\u0628 <b>\u062a\u062f\u0631\u064a\u0628 \u0645\u062f\u0641\u0648\u0639 \u0627\u0644\u0623\u062c\u0631\u060c \u0648\u062a\u0648\u062c\u064a\u0647 \u0645\u0647\u0646\u064a\u060c \u0648\u062e\u0635\u0648\u0645\u0627\u062a \u0648\u0639\u0631\u0648\u0636 \u0644\u062f\u0649 \u0634\u0631\u0643\u0627\u0626\u0646\u0627<\/b>.<\/p><\/li><li><p>\u0646\u0628\u0646\u064a \u0628\u064a\u0626\u0629 \u0639\u0645\u0644 \u062d\u0642\u064a\u0642\u064a\u0629 \u062a\u062a\u064a\u062d \u0644\u0644\u062c\u0645\u064a\u0639 \u0627\u0644\u062a\u0637\u0648\u0631 \u0628\u0627\u0644\u0648\u062a\u064a\u0631\u0629 \u0627\u0644\u062a\u064a \u062a\u0646\u0627\u0633\u0628\u0647\u0645.<\/p><\/li><li><p>\u0646\u0647\u062f\u0641 \u0625\u0644\u0649 \u062a\u0645\u0643\u064a\u0646 \u0623\u0641\u0631\u0627\u062f \u0641\u0631\u064a\u0642\u0646\u0627 \u0644\u064a\u0642\u062f\u0645\u0648\u0627 \u0623\u0641\u0636\u0644 \u0645\u0627 \u0644\u062f\u064a\u0647\u0645 \u0641\u064a <b>\u0628\u064a\u0626\u0629 \u0639\u0645\u0644 \u0645\u0631\u0646\u0629 \u0648\u0645\u062d\u0641\u0632\u0629<\/b>.<\/p><\/li><li><p>\u0646\u062a\u0639\u0644\u0645 \u0628\u0627\u0633\u062a\u0645\u0631\u0627\u0631 \u0645\u0646 \u0628\u0639\u0636\u0646\u0627 \u0627\u0644\u0628\u0639\u0636 \u0644\u062a\u0642\u062f\u064a\u0645 \u0642\u064a\u0645\u0629 \u0623\u0643\u0628\u0631 \u0644\u0645\u0648\u0638\u0641\u064a\u0646\u0627.<\/p><\/li><\/ul><p>\u0625\u0630\u0627 \u0643\u0646\u062a \u062a\u0631\u0649 \u0641\u064a \u0646\u0641\u0633\u0643 \u0627\u0644\u0643\u0641\u0627\u0621\u0629 \u0648\u0627\u0644\u0627\u0646\u0636\u0645\u0627\u0645 \u0625\u0644\u0649 \u0641\u0631\u064a\u0642\u0646\u0627 \u0627\u0644\u0631\u0627\u0626\u0639 \u0644\u0628\u0646\u0627\u0621 \u062a\u062c\u0631\u0628\u0629 \u0639\u0645\u0644\u0627\u0621 \u0645\u0645\u064a\u0632\u0629\u060c <b>\u0627\u0646\u0636\u0645 \u0625\u0644\u064a\u0646\u0627 \u0627\u0644\u0622\u0646 \u0648\u0642\u062f\u0651\u0645 \u0637\u0644\u0628\u0643! \u2705<\/b><\/p>\",\"ats_external_id\":\"R1669982\",\"location\":\"Riyadh, 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Now!&nbsp;<\/strong><strong>\u2705<\/strong><\/p>\",\"ats_external_id\":\"R1502019\",\"location\":\"Irbid, 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We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you:<\/strong><\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams, our customers, and YOU. And we'll invest in you to help you reimagine and grow your career.<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time indefinite contracts<\/li>\\n<li>Competitive salary and performance bonus opportunities<\/li>\\n<li>Central location in Irbid<\/li>\\n<li>Full paid training on the company and the project you&rsquo;ll be working on<\/li>\\n<li>Career development programs, digital learning courses<\/li>\\n<\/ul>\\n<p><strong>Reimagine the best version of you!<\/strong><\/p>\\n<p>We're determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when people thrive, it has a powerful impact on them, their customers, and their clients&rsquo; businesses.<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix s an equal opportunity employer&nbsp;<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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background-color: #f2f2f2; border-left: 5px solid #002632; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Sua jornada como game-changer come&ccedil;a aqui<\/div>\\nVoc&ecirc; gosta de ajudar pessoas, resolver problemas e acompanhar cada situa&ccedil;&atilde;o at&eacute; encontrar a melhor solu&ccedil;&atilde;o? Ent&atilde;o essa oportunidade pode ser para voc&ecirc;. <br \/><br \/>Na <strong style=\\\"color: #002632;\\\">Concentrix<\/strong>, grandes experi&ecirc;ncias come&ccedil;am com pessoas. Cada intera&ccedil;&atilde;o &eacute; uma oportunidade de compreender necessidades, oferecer orienta&ccedil;&otilde;es e criar conex&otilde;es mais humanas, simples e eficientes. <br \/><br \/>Nesta oportunidade, voc&ecirc; atuar&aacute; no suporte aos clientes de uma <strong style=\\\"color: #007380;\\\">imobili&aacute;ria digital<\/strong>, prestando atendimento por <strong style=\\\"color: #007380;\\\">chat, e-mail e\/ou voz<\/strong> e acompanhando solicita&ccedil;&otilde;es relacionadas aos im&oacute;veis e &agrave; plataforma. <br \/><br \/>Mais do que responder d&uacute;vidas, voc&ecirc; vai intermediar demandas, acompanhar casos e ajudar cada cliente a receber o suporte necess&aacute;rio at&eacute; a conclus&atilde;o do atendimento. <br \/><br \/>Aqui, sua comunica&ccedil;&atilde;o, aten&ccedil;&atilde;o aos detalhes e capacidade de solucionar problemas podem se transformar em novas habilidades e possibilidades para sua carreira como <strong style=\\\"color: #007380;\\\">game-changer<\/strong>.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; 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Compreender cada situa&ccedil;&atilde;o para direcionar a melhor solu&ccedil;&atilde;o, com empatia, clareza e agilidade. <br \/>&bull; Intermediar demandas entre clientes e &aacute;reas respons&aacute;veis, contribuindo para uma jornada mais simples e organizada. <br \/>&bull; Acompanhar solicita&ccedil;&otilde;es e casos at&eacute; a conclus&atilde;o do atendimento. <br \/>&bull; Registrar informa&ccedil;&otilde;es em sistema com precis&atilde;o e aten&ccedil;&atilde;o aos detalhes. <br \/>&bull; Trabalhar em colabora&ccedil;&atilde;o com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua. <br \/>&bull; Contribuir para que cada intera&ccedil;&atilde;o se transforme em uma experi&ecirc;ncia positiva para o cliente.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632; background-image: linear-gradient(90deg, #002632 0%, #007380 100%); border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 28px; font-family: Montserrat, Arial, sans-serif; text-align: center; color: #ffffff;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; font-weight: bold; color: #25e2cc; margin-bottom: 8px;\\\">POTENCIAL DE GANHOS MENSAIS<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 34px; line-height: 1.2; font-weight: bold; color: #ffffff; margin-bottom: 10px;\\\">At&eacute; R$ 2.621,00<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.6; color: #ffffff;\\\">Valor considerando o sal&aacute;rio fixo de R$ 1.621,00 e a gratifica&ccedil;&atilde;o vari&aacute;vel de at&eacute; R$ 1.000,00, conforme performance e regras da opera&ccedil;&atilde;o.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; 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background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 8px;\\\">Benef&iacute;cios para apoiar sua jornada<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.7; color: #2b2c2c; margin-bottom: 20px;\\\">Na Concentrix, queremos que voc&ecirc; tenha suporte para cuidar da sua sa&uacute;de, apoiar sua fam&iacute;lia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div>\\n<strong style=\\\"color: #007380;\\\">Mais praticidade para sua rotina<\/strong> <br \/>&bull; Vale-alimenta&ccedil;&atilde;o ou vale-refei&ccedil;&atilde;o <br \/><br \/><strong style=\\\"color: #007380;\\\">Cuidado com voc&ecirc; e sua fam&iacute;lia<\/strong> <br \/>&bull; Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica <br \/>&bull; Seguro de vida integralmente pago pela empresa <br \/>&bull; Aux&iacute;lio creche\/bab&aacute;, conforme os crit&eacute;rios de elegibilidade <br \/>&bull; Wellhub, programa de bem-estar com acesso a academias, est&uacute;dios e op&ccedil;&otilde;es voltadas &agrave; qualidade de vida <br \/>&bull; Para pessoas com defici&ecirc;ncia, gratuidade na mensalidade do conv&ecirc;nio m&eacute;dico, conforme condi&ccedil;&otilde;es e crit&eacute;rios aplic&aacute;veis <br \/><br \/><strong style=\\\"color: #007380;\\\">Aprendizado e desenvolvimento<\/strong> <br \/>&bull; Parcerias com descontos de at&eacute; 50% em faculdades <br \/>&bull; Parcerias com descontos de at&eacute; 80% em escolas de idiomas <br \/>&bull; Oportunidades para desenvolver novas habilidades no dia a dia <br \/>&bull; Plano de carreira com possibilidade de candidatura a posi&ccedil;&otilde;es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas <br \/><br \/><strong style=\\\"color: #007380;\\\">Um ambiente pensado para boas experi&ecirc;ncias<\/strong> <br \/>&bull; Espa&ccedil;os modernos e acolhedores <br \/>&bull; &Aacute;reas de descompress&atilde;o com salas de jogos, TV e op&ccedil;&otilde;es de entretenimento <br \/>&bull; Ambiente colaborativo, diverso e conectado ao trabalho em equipe <br \/>&bull; Outros benef&iacute;cios dispon&iacute;veis conforme a localidade e os crit&eacute;rios de elegibilidade<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #003D5B; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">O que buscamos em voc&ecirc;<\/div>\\n&bull; Ensino m&eacute;dio completo <br \/>&bull; 18 anos ou mais <br \/>&bull; Boa comunica&ccedil;&atilde;o oral e escrita <br \/>&bull; Escuta ativa, empatia e compromisso com um atendimento humanizado <br \/>&bull; Boa digita&ccedil;&atilde;o e facilidade para utilizar sistemas simult&acirc;neos <br \/>&bull; Familiaridade com tecnologia e disposi&ccedil;&atilde;o para aprender novos processos <br \/>&bull; Organiza&ccedil;&atilde;o, aten&ccedil;&atilde;o aos detalhes e foco em solu&ccedil;&atilde;o <br \/>&bull; Perfil colaborativo e comprometido com a experi&ecirc;ncia do cliente <br \/>&bull; Experi&ecirc;ncia anterior com atendimento ou suporte ser&aacute; considerada um diferencial<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Como funciona o processo seletivo?<\/div>\\nNosso processo seletivo &eacute; simples e pensado para conhecer melhor o seu perfil: <br \/><br \/><strong style=\\\"color: #002632;\\\">Inscri&ccedil;&atilde;o &rarr; Provas obrigat&oacute;rias &rarr; Entrevista on-line &rarr; Fase final<\/strong> <br \/><br \/>As provas s&atilde;o essenciais para continuar no processo seletivo. Reserve um momento tranquilo para realiz&aacute;-las com aten&ccedil;&atilde;o. <br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder&aacute; enviar orienta&ccedil;&otilde;es por e-mail, telefone ou WhatsApp. <br \/><br \/>Esta oportunidade tamb&eacute;m est&aacute; aberta para pessoas com defici&ecirc;ncia.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Por que dar o pr&oacute;ximo passo com a Concentrix?<\/div>\\nAqui, seu talento para ajudar pessoas pode se transformar em novas habilidades, experi&ecirc;ncias e possibilidades para sua carreira. <br \/><br \/>Voc&ecirc; poder&aacute; atuar em um ambiente que conecta pessoas e tecnologia, acompanhar demandas que realmente importam para os clientes e colaborar com um time diverso na constru&ccedil;&atilde;o de solu&ccedil;&otilde;es. <br \/><br \/><strong style=\\\"color: #002632;\\\">Se voc&ecirc; quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc&ecirc;.<\/strong> <br \/><br \/><strong style=\\\"color: #007380;\\\">Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 190px; height: auto; margin: 0 auto 18px auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"190\\\" \/>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.7; color: #ffffff; margin-bottom: 6px;\\\">Transforme desafios. Crie solu&ccedil;&otilde;es. Impulsione sua carreira.<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; line-height: 1.4; font-weight: bold; color: #25e2cc;\\\">O real come&ccedil;a aqui.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\",\"ats_external_id\":\"R1663880\",\"location\":\"Curitiba, State of Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-08-26T20:59:07.177-03:00\",\"created_at\":\"2025-12-01T14:56:53.006-03:00\",\"latitude\":\"-25.4268985\",\"longitude\":\"-49.2651984\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NA?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Curitiba\",\"state\":\"Paran\u00e1\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"80010-000\",\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - 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Customer Service (Presencial) - Curitiba\/PR (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"911d1642efca102b1b1915a4f34d0000\",\"address\":\"debora.ambrosina@concentrix.com\"},\"last_name\":\"Ambrosina Da Silva\",\"first_name\":\"Debora\"},{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},{\"email\":{\"wid\":\"a56faa9f90a7101655e155016ab30003\",\"address\":\"julia.coelho@concentrix.com\"},\"last_name\":\"Leticia Schualtz Coelho\",\"first_name\":\"Julia\"},{\"email\":{\"wid\":\"911d1642efca102b1b15eb6fcda70003\",\"address\":\"murilo.dias@concentrix.com\"},\"last_name\":\"De Souza Dias\",\"first_name\":\"Murilo\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1332\",\"campaign_id\":\"10875\",\"campaign_title\":\"Team Leader, Operations R1684810\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Team Leader- Riyadh\",\"street\":\"SAU Riyadh Sulaiman Al Hamdan Street, Sulaimaniya, Riyadh 11551, POBox 42589,\",\"address\":\"SAU Riyadh Sulaiman Al Hamdan Street, Sulaimaniya, Riyadh 11551, POBox 42589,\",\"city\":\"Riyadh\",\"state\":\"Riyadh\",\"postal_code\":\"11551\",\"region\":null,\"country\":\"Saudi Arabia\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2><\/h2><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1684810\",\"location\":\"Riyadh, Riyadh\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-13T20:01:54.013+08:00\",\"created_at\":\"2025-11-29T03:53:27.405+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg3NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SAU-Riyadh-Sulaiman-Al-Hamdan-Street-Sulaimaniya-Riyadh-11551-POBox-42589\/Operations-Team-Leader--Riyadh_R1684810\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Riyadh\",\"state\":\"Riyadh\",\"country\":{\"wid\":\"50423b5190ad49bb89e94cd58dfaad69\",\"iso2\":\"SA\",\"iso3\":\"SAU\",\"descriptor\":\"Saudi Arabia\",\"iso_numeric\":\"682\"},\"postal_code\":\"11551\",\"primary_location\":{\"id\":\"SA-RIY-SULAI-01\",\"wid\":\"8ad28f685747100a802411ac0f5c0000\",\"descriptor\":\"SAU Riyadh Sulaiman Al Hamdan Street, Sulaimaniya, Riyadh 11551, POBox 42589,\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"abdullah.almadan@concentrix.com\"},\"first_name\":\"Almadan, Abdullah Faisal (\u0639\u0628\u062f\u0627\u0644\u0644\u0647 \u0641\u064a\u0635\u0644 \u0627\u0644\u0645\u062f\u0646)\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103402348\",\"wid\":\"9e0ce9724b6b102b9d8cb52e63a90000\",\"descriptor\":\"Abdullah Faisal Almadan (\u0639\u0628\u062f\u0627\u0644\u0644\u0647 \u0641\u064a\u0635\u0644 \u0627\u0644\u0645\u062f\u0646) (103402348)\"},{\"id\":\"102386383\",\"wid\":\"d5b3219023f0102b3db90767ab8b0003\",\"descriptor\":\"Hadeel Monther Alrawashdeh (\u0647\u062f\u064a\u0644 \u0645\u0646\u0630\u0631 \u0627\u0644\u0631\u0648\u0627\u0634\u062f\u0629) (102386383)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349497\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SAU-Riyadh-Sulaiman-Al-Hamdan-Street-Sulaimaniya-Riyadh-11551-POBox-42589\/Operations-Team-Leader--Riyadh_R1684810\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SAU-Riyadh-Sulaiman-Al-Hamdan-Street-Sulaimaniya-Riyadh-11551-POBox-42589\/Operations-Team-Leader--Riyadh_R1684810\/apply\",\"job_requisition_id\":\"R1684810\"}],\"organizations\":[{\"wid\":\"e00371b6536010145c8146ad89fa0000\",\"descriptor\":\"Webhelp Arabia Telecommunication Company\",\"reference_id\":\"WSA01\",\"custom_reference_id\":null,\"company_reference_id\":\"WSA01\"},{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"286c2d06945410135c80a3697f410000\",\"descriptor\":\"W0ZJS8 Ph Delivery Recruiting Na Hub\",\"reference_id\":\"W0ZJS8\",\"custom_reference_id\":\"W0ZJS8\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d10632cf003e25e2e60c8\",\"descriptor\":\"10000 Production Agent - 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This position requires attaining and maintaining certification in the Trainer Certification Program (101\/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult\/accelerated learning techniques using a variety of training delivery modalities in a classroom environment\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Accountable for achieving individual training performance metrics\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients<\/li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids<\/li><li>Measure the effectiveness of training programs using various feedback methods \u2013 focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation\u00a0<\/li><li>Recommend curriculum modifications to Training Manager\/Supervisor on the basis of internal customer feedback and\/or Training Needs Analysis\u00a0<\/li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong communication skills, both written and verbal\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proficient in\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/li><li>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong attention to detail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Sense of professionalism and ability to develop good relationships\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><p>Requires knowledge and experience in own discipline; 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B&M\",\"reference_id\":\"DEP_CVG_10000\",\"custom_reference_id\":\"DEP_CVG_10000\",\"company_reference_id\":null},{\"wid\":\"2a10a72807ee1016f8a23bdd4b8a0000\",\"descriptor\":\"10580 - Delrecruiting - 980001798\",\"reference_id\":\"980001798\",\"custom_reference_id\":\"980001798\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"hadeel.alrawashdeh@concentrix.com\"},\"first_name\":\"Hadeel Monther Alrawashdeh (\u0647\u062f\u064a\u0644 \u0645\u0646\u0630\u0631 \u0627\u0644\u0631\u0648\u0627\u0634\u062f\u0629) (102386383)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1684816\",\"wid\":\"1bcfae2c0848103bf84dbacb62620000\",\"descriptor\":\"Trainer - Riyadh\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1334\",\"campaign_id\":\"10719\",\"campaign_title\":\"Recruiter I R1672898\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Talent Acquisition Specialist - German\",\"street\":\"GRC Athens - Ilia Iliou 51\",\"address\":\"GRC Athens - Ilia Iliou 51\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"The B2B TA Specialist ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs.  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Av Primavera 1013\",\"address\":\"PER Lima - Av Primavera 1013\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"15039\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to contribute to program performance improvements.\",\"long_description\":\"<p><b>Job Description:<\/b><\/p><ul><li>Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email<\/li><li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners)<\/li><li>Participate in calibration sessions\/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices<\/li><li>Participate in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<\/li><li>Maintain strong program knowledge base; basic understanding of client products, services and\/or program strategies<\/li><li>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners); complete phone time to keep current on programs (as applicable)<\/li><li>Contribute to maintaining forms and legends documents<\/li><li>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<\/li><\/ul><p><\/p><p><b>Candidate Profile:<\/b><\/p><ul><li>1-2 years of experience preferred.<\/li><li>Highschool Diploma<\/li><li>Strong attention to detail.<\/li><li>Self-starter, sense of urgency<\/li><li>Demonstrated ability to multi-task and meet timelines o deliverables.<\/li><li>Proficient in Microsoft Office.<\/li><li>Strong communication skills, both written and verbal. (English - B2 SVAR)<\/li><\/ul><p><\/p><p><b>Internal Career Path Policies<\/b><\/p><ul><li><b>The game-changers must have the approval of his or her immediate supervisor to apply for the call.<\/b><\/li><li><b>Required tenure: 6 months.<\/b><\/li><li><b>Required performance: <\/b>KPIs or goals on target for the business unit to which they belong in the last <b>3-month period (not average).<\/b><\/li><li><b>Must not have active disciplinary actions.<\/b><\/li><li><b>The game-changer may participate in only one process at a time.<\/b><\/li><li><b>Comply with the learning paths of the Corporate University. Link Aspiring to Be - Sr. Quality Evaluator: <\/b> <a href=\\\"https:\/\/cnxu.sumtotal.host\/rcore\/c\/pillarRedirect?relyingParty&#61;LM&amp;url&#61;app%2fmanagement%2fLMS_ActDetails.aspx%3fActivityId%3d257506%26UserMode%3d0\\\" target=\\\"_blank\\\">Activity Details - SumTotal<\/a><\/li><li><b>Must remain at least 6 months in the position to which he\/she was recently promoted, <\/b>to be able to apply for another call.<\/li><li>If you were evaluated by the PC psychologist for a vacancy and you were not selected, <b>you must wait at least 2 months to reapply for that same position from which you did not pass<\/b><\/li><li><b>The process is performed and\/or outside working hours, <\/b>which means that the game-changer should be available in his free time in case we require it.<\/li><li>Any other guidelines that may arise in the Career Path process due to the legislation of each location or client&#39;s guidelines will be recorded within the current procedure and platform.<\/li><\/ul>\",\"ats_external_id\":\"R1679210\",\"location\":\"Lima, Lima\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-07T04:29:30.443+08:00\",\"created_at\":\"2025-11-28T17:04:54.183+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQyMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Av-Primavera-1013\/Sr-Quality-Evaluator--Call-Center-_R1679210\/apply\",\"head_count\":\"6\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"3111d2648c3d101ac0bb1994ba0d0000\",\"descriptor\":\"Concentrix BPO Consulting Peru S.A.C.\",\"reference_id\":\"WPE02\",\"organization_reference_id\":\"WPE02\"},\"location\":{\"city\":\"Lima\",\"state\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"postal_code\":\"15039\",\"primary_location\":{\"id\":\"PE-LIM-CHACA-01\",\"wid\":\"dbc9f0a81910101d479edcb1d5340000\",\"descriptor\":\"PER Lima - Av Primavera 1013\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"carlos.gochez@concentrix.com\"},\"first_name\":\"Gochez Ramos, Carlos Daniel\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"102598503\",\"wid\":\"da7d7d2449a2101031ba786290810001\",\"descriptor\":\"Carlos Gochez Ramos (102598503)\"},{\"id\":\"102598448\",\"wid\":\"da7d7d2449a2101031bdb3d8a2150002\",\"descriptor\":\"Greysy Holguin Bustamante (102598448)\"},{\"id\":\"101272300\",\"wid\":\"d6fcd5729fc601e0e0c904469483c7bf\",\"descriptor\":\"Paola Zamora Chinchilla (101272300)\"},{\"id\":\"102600268\",\"wid\":\"da7d7d2449a21010318dbda697490001\",\"descriptor\":\"Valentina Malo Suarez (102600268)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1618\",\"descriptor\":\"Sr. Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-346830\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Av-Primavera-1013\/Sr-Quality-Evaluator--Call-Center-_R1679210\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Av-Primavera-1013\/Sr-Quality-Evaluator--Call-Center-_R1679210\/apply\",\"job_requisition_id\":\"R1679210\"}],\"organizations\":[{\"wid\":\"bcbf993a77a1101fccff813ba8e50000\",\"descriptor\":\"16119 - 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We offer market competitive salaries, bonus, equity, and benefits, in a friendly, casual work environment. We are changing the game for our staff and our clients.\",\"long_description\":\"<p><span>Concentrix is a global leader in customer experience solutions and technology, improving business performance for some of the world&#39;s best brands, including over 95 Global Fortune 500 clients and over 2000 clients worldwide. Our vision is to be the greatest customer engagement services company in the world, rich in diversity and talent - powered by creativity and technology.<\/span><\/p><p><\/p><p><b><i><span>This position will be remote\/WAH and can be performed anywhere in the United States of America.<\/span><\/i><\/b><\/p><p><b><span>Essential Functions\/Core Responsibilities<\/span><\/b><\/p><p>Overview:<\/p><p>The Enterprise Seller is a complex deal creator and shaper that aligns to the prospect\u2019s imperatives and solves business problems that span the full breadth of Concentrix tech-powered solutions and human-centered services. They lead and manage the opportunity from initial sales qualification to pursuit to close, utilizing enterprise solution selling, practice area expertise and the development of productive relationships with key buyers and decision-makers at new clients. This is a strategic, individual contributor role who bring to bear the best of sales at Concentrix within a high culture team environment that positively encourages growth and development.<\/p><p><\/p><p><\/p><p>Strategic Selling and Business Growth:<\/p><p>- Acts as a creator and driver who can originate, shape, and commercially enable complex sales opportunities and maintain both an active priority target list and deal funnel as a result.<\/p><p>- Proactively generates and builds new client relationships from qualification to close.<\/p><p>- Demonstrates a strong understanding of CX Operations and the tech-led solutions that innovate CX at B2B and B2C organizations.<\/p><p>- Acts as a proven storyteller who can build and maintain c-level relationships across multiple disciplines, lines of business, and strategic needs, with a targeted enterprise prospect, including but not limited to, IT, CX, Operations, HR, Finance and Procurement.<\/p><p>- Provides effective and clear leadership to virtual pursuit teams featuring SMEs from multiple practices and disciplines of the company. Acts as an advisor and coach internally to develop win strategy through to close plan.<\/p><p>- Articulates a compelling and differentiated value proposition to the prospect, that aligns to their business outcomes and industry context.<\/p><p>- Sustains urgency through creating compelling events through active listening, storytelling, and personal experiences.<\/p><p>- Supports and leads business negotiation for complex transactions and opportunities.<\/p><p>- Works closely with portfolio leaders and practice leaders to leverage relevant subject matter experts in support of the pursuit.<\/p><p>- Engages the global leadership as appropriate and shepherds the deal through the solutioning and approval process.<\/p><p>- Provides discipline and rigor to the sales process as an expert on sales best practices.<\/p><p>- Successfully leads and aligns a complex network of stakeholders, including interaction with senior management levels at a client and\/or within Concentrix, involving negotiating or influencing significant matters.<\/p><p>Knowledge and Expertise:<\/p><p>- Builds and demonstrates a very clear understanding of the target client\u2019s business and their strategic business objectives and revisits these objectives in line with the client\u2019s strategic reviews<\/p><p>- Builds and demonstrates a strong understanding and knowledge of BPO and Technical Services associated with their target client\u2019s industry sector.<\/p><p>- Develops and executes the sales strategy across all appropriate levels of the target client organization. Can develop the long-term growth strategy for Concentrix within the allocated accounts and in line with the sector and portfolio strategy. Supports the Portfolio and Sector Leaders in the development of that sector strategy.<\/p><p>- Leverages exceptional communication skills to speak at forums both internally and externally.<\/p><p>Collaboration and Coordination:<\/p><p>- Works closely with Portfolio Leads, Sector Leaders, and other internal teams to align sales strategies with overall business goals.<\/p><p>- Provides effective and timely transition of the client relationships to the appointed Account Executive for sold deals<\/p><p>- Leverages internal resources and expertise to develop and propose high-value and profitable solutions to clients.<\/p><p>- Collaborates with Account Executives to understand the context of their respective accounts as well as with a broader sales and account management community by sharing insights, best practices, and assisting with sales-related tasks.<\/p><p>Reporting and Analytics:<\/p><p>- Monitors and reports on sales performance, tracking key metrics, and reports on progress to Sales Leaders.<\/p><p>- Gathers and shares client feedback and insights with internal teams to inform strategy and improve service offerings.<\/p><p>- Prepares and delivers regular reports and updates to Leaders on sales performance and metrics.<\/p><p>Professional Development:<\/p><p>- Stays updated on industry trends, emerging technologies, and best practices in sales management.<\/p><p>- Participates in training and development programs to enhance skills and knowledge.<\/p><p>- Actively seeks opportunities for professional growth and career advancement within the organization.<\/p><p><\/p><p>Qualifications:<\/p><p>- Bachelor\u2019s degree in business administration, Marketing, or a related field with 10&#43; years of experience as a sales hunter (B2B sales) and individual contributor.<\/p><p>- Demonstrated experience in the CX tech and\/or BPO marketplace where they have experience of closing complex B2B deals.<\/p><p>- Experience interacting with and selling to senior leaders across multiple functions and lines of business, including but not limited to, CX, Operations, Technology, Finance, Sourcing, etc.<\/p><p>- Strong communication and interpersonal skills with the ability to build new client relationships of trust and become a trusted advisor.<\/p><p>- Excellent problem-solving and conflict-resolution abilities.<\/p><p>- Ability to analyze data and use insights to lead solution build processes and win strategy creation.<\/p><p>- Proficiency in using CRM systems (e.g., Salesforce) and other relevant tools.<\/p><p>- Self-starter and strong time management skills.<\/p><p>- Ability to work collaboratively within a team environment.<\/p><p><\/p><p><\/p><p><span>The base salary range for this position is $152,480- $196,600 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/span><\/p><p><\/p><p><span>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We\u2019re looking for a Dynamics 365 CE &#43; Power Automate Desktop Consultant to design, configure, and implement solutions across the Dynamics 365 Customer Engagement platform; while also developing automation workflows using Power Automate and Power Automate Desktop. 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. 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This position requires attaining and maintaining certification in the Trainer Certification Program (101\/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult\/accelerated learning techniques using a variety of training delivery modalities in a classroom environment\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Accountable for achieving individual training performance metrics\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients<\/li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids<\/li><li>Measure the effectiveness of training programs using various feedback methods \u2013 focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation\u00a0<\/li><li>Recommend curriculum modifications to Training Manager\/Supervisor on the basis of internal customer feedback and\/or Training Needs Analysis\u00a0<\/li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong communication skills, both written and verbal\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proficient in\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/li><li>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong attention to detail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Sense of professionalism and ability to develop good relationships\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><p>Requires knowledge and experience in own discipline; 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2>\\n<p><\/p>\\n<ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul>\\n<p><\/p>\\n<p><\/p>\\n<p>\u00a0\u00a0<\/p>\\n<p><\/p>\\n<p><\/p>\\n<h2>Candidate Profile\u00a0<\/h2>\\n<p><\/p>\\n<p><\/p>\\n<ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul>\\n<p><\/p>\\n<p><\/p>\\n<p>\u00a0\u00a0\u00a0<\/p>\\n<p><\/p>\\n<p><\/p>\\n<h2>Career Level Description\u00a0<\/h2>\\n<p><\/p>\\n<p><\/p>\\n<p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p>\\n<p><\/p>\\n<p><\/p>\\n<p><\/p>\\n<p><\/p>\\n<p><\/p>\\n<h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2>\\n<p><\/p>\\n<p><\/p>\\n<ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul>\\n<p><\/p>\\n<p><\/p>\\n<h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2>\\n<p><\/p>\\n<p><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p><\/p>\",\"ats_external_id\":\"R1662837\",\"location\":\"Lima, Lima\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:37:24.929+08:00\",\"created_at\":\"2025-11-28T16:19:45.215+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODM5?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Marcos-Farfan-3346-Independencia\/Team-Leader--Operations_R1662837\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Lima\",\"state\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"postal_code\":\"15311\",\"primary_location\":{\"id\":\"PE-LIM-INDEP-01\",\"wid\":\"d336840d2e5c101d4795d18c6a3a0000\",\"descriptor\":\"PER Lima - 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German (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"78893d07c56a100556a1d34d31b50000\",\"address\":\"kate.kelly@concentrix.com\"},\"last_name\":\"Kelly\",\"first_name\":\"Kate\"},{\"email\":{\"wid\":\"a5dd14c300ca10219b968c8696530001\",\"address\":\"mahmoud.essam@concentrix.com\"},\"last_name\":\"Essam\",\"first_name\":\"Mahmoud\"},{\"email\":{\"wid\":\"9b45ddd698bc10055663ebcaa5f60001\",\"address\":\"sara.ginatto@concentrix.com\"},\"last_name\":\"Ginatto\",\"first_name\":\"Sara\"},{\"email\":{\"wid\":\"c5da22d272590183deedda78431f14a4\",\"address\":\"yasmin.mohamedmohamednaggar@concentrix.com\"},\"last_name\":\"Mohamed Mohamed Naggar\",\"first_name\":\"Yasmin\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1368\",\"campaign_id\":\"9307\",\"campaign_title\":\"Software Engineer I R1659979\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Analytics Consultant\",\"street\":\"ARE Dubai - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.  \\n \\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.  \\n \\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.  \\n \\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.  \\n \\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The Consultant will leverage their understanding of core digital marketing activities, digital analytics systems, and data visualization tools to drive insights and help to tell a story from the data. The Consultant&#39;s efforts will help to support continuous improvements to the customer experience through large data-set analysis, BI visualization, measurement strategy, funnel abandonment analysis, analytics tracking strategy and other emerging practices. The Associate is proficient with common analytics systems, such as Google or Adobe Analytics, as well as data visualization systems, including Google Looker Studio, PowerBI, and Tableau. 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You will evaluate a customers\u2019 experience as they interact with your customer service advisors through inbound and outbound calls, email, chat, and social media responses. As they do, you compare it against the Company\u2019s standards of performance \u2014a Scorecard. This may include assessing Advisors\u2019 demeanor, technical accuracy, customer service performance, and conformity to company policies\/procedures and regulatory guidelines. You would use a quality monitoring system to compile and track performance and provides actionable data and feedback to call center advisors, coaches and managers as well as to various internal support groups, as requested. You may be called upon to deliver effective coaching to contact center advisors, are expected to participate in call calibration sessions on an ongoing basis and have a pivotal role to play in call center QA and training.\\nWithout your expertise, the management team may not understand where it\u2019s going wrong and struggle to achieve the level of service to which it has agreed with the client.\\nYou may also be called upon to perform as a Customer Service Advisor and may take or make customer service calls, mentor other Customer service advisors and model live call behaviors and skills.\",\"long_description\":\"<p><b>ESSENTIAL FUNCTIONS \/ CORE RESPONSIBILITIES\u00a0<\/b><\/p><ul><li>Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email.<\/li><li>Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners).<\/li><li>Participates in calibration sessions\/call listening sessions with Quality Leadership staff, Operations, Program Management and clients to ensure scoring consistency and best practices.<\/li><li>Participates in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes.<\/li><li>Maintains strong program knowledge base; basic understanding of client products, services and\/or program strategies.<\/li><li>Makes recommendations for enhancements to training, processes or other areas to improve performance, removes customer effort and enhance the overall employees\u2019 and customers\u2019 experience.<\/li><li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.).<\/li><li>Prepare reports capturing service quality trends and variances for the team \/ department.<\/li><\/ul><p><\/p><p><b>CANDIDATE PROFILE<\/b><\/p><p><\/p><p>You have outstanding customer service skills, dedication and commitment to provide exceptional customer care to the program assigned. You are process and compliance driven, well-organized are able to listen intently, demonstrate understanding, and participate in the generation of solutions.<\/p><ul><li>2&#43; years\u2019 experience in a contact center environment with at least 1 year as a Quality reviewer, monitoring calls and providing feedback preferably for an inbound (voice) program preferably in real estate \/ travel sector.<\/li><\/ul><ul><li>A bilingual fluent English and Arabic speaker (ability to write, listen and speak needed).<\/li><li>Strong Communication and Interpersonal skills.<\/li><li>Graduate preferred in any stream and above. A combination of education and experience may be substituted and\/or considered in lieu of the bachelor\u2019s degree.<\/li><li>Passion for management and review of all quality issues to include training, customer service, communication, workflow, reporting, SLA\u2019s, coaching, appraisals, etc.<\/li><li>Flexible to work in any schedule, nights, days and weekends with varying shifts or when covering another Quality Analyst as back-up.<\/li><li>Empathetic approach and mindset.<\/li><li>Genuine curiosity and desire to understand and to know why.<\/li><li>Proficiency with technology, especially computers, software applications, and phone systems.<\/li><li>Comfortable in working with individuals and team\/s remotely.<\/li><\/ul><p><\/p><p><b><span>Disclaimer\u00a0\u00a0<\/span> <\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p><\/p><p><b>Votre mission <\/b><\/p><p>En tant que formateur m\u00e9tier, vous assurez un r\u00f4le cl\u00e9 \u00e0 travers les missions suivantes\u00a0:<\/p><ul><li>Animation des formations initiales et continues<\/li><li>Pr\u00e9paration de la logistique (modules, documents \u00e0 remettre aux conseillers clients\u2026)<\/li><li>Evaluation de l&#39;assimilation des connaissances \u00e0 la fin de la formation m\u00e9tier\u00a0: passation des quizz, analyse des r\u00e9sultats\u2026<\/li><li>Accompagnement des nouvelles recrues sur le terrain\u00a0: d\u00e9brief \u00e0 chaud et \u00e0 froid<\/li><li>Formation des conseillers clients sur les nouveaut\u00e9s\/modifications process clients dans le cadre de la formation continue<\/li><li>Identification des besoins en formation et proposition des actions ad\u00e9quates<\/li><li>Contribution \u00e0 la mise \u00e0 jour des modules de formation<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/p><ul><li>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/li><li>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/li><li>Une r\u00e9mun\u00e9ration attractive incluant une prime de performance p\u00e9riodique<\/li><li>Des avantages sociaux exceptionnels :<ul><li>Assurance sant\u00e9<\/li><li>Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/li><li>Service de restauration \u00e0 des prix r\u00e9duits<\/li><li>Salle de sport avec coach d\u00e9di\u00e9 sur place. 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3-5 Campul Painii street\",\"address\":\"ROU Cluj - 3-5 Campul Painii street\",\"city\":\"Cluj\",\"state\":\"Cluj\",\"postal_code\":\"400394\",\"region\":null,\"country\":\"Romania\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>Join us in exploring how AI and LLMs can transform the way our products are built and used. We are looking for an R&amp;D Lead Engineer to drive technical exploration, build proof-of-concepts, and turn cutting-edge research into practical, testable solutions.<\/p><p>In this role, you will lead hands-on experiments with large language models, agents, and AI tooling, while also running technical spikes that clarify architectural direction for our product teams. You\u2019ll work closely with product and engineering to test end-to-end technical approaches, and help optimize, automate, and infuse AI into our CI\/CD pipelines and infrastructure across the organization.<\/p><h2><\/h2><p>Key Responsibilities<\/p><ul><li><h2>Lead the design and development of <b>proof-of-concept (PoC)<\/b> solutions using LLMs, generative AI, and related technologies.<\/h2><\/li><li><p>Plan and execute <b>technical spikes<\/b> to explore new architectures, de-risk design choices, and provide clear recommendations for product teams.<\/p><\/li><li><p>Build experimental services, tools, and integrations (APIs, pipelines, microservices) to quickly test ideas end-to-end.<\/p><\/li><li><p>Work as a <b>polyglot engineer<\/b>, using the best language or framework for each experiment (Python preferred, plus at least one other language such as TypeScript\/Java\/Go\/C#).<\/p><\/li><li><p>Collaborate with platform\/DevOps teams to <b>optimize and automate CI\/CD pipelines<\/b>, including using AI to improve testing, code quality, observability, and deployment workflows.<\/p><\/li><li><p>Contribute to and help evolve <b>infrastructure definition<\/b> (IaC, environments, platform components) for the whole product organization, with a focus on enabling AI-powered features.<\/p><\/li><li><p>Provide <b>technical leadership and mentorship<\/b> to engineers involved in AI\/LLM and platform initiatives, fostering a culture of curiosity, rigor, and knowledge sharing.<\/p><\/li><li><p>Communicate results clearly through prototypes, demos, architecture documents, and recommendations for both technical and non-technical stakeholders.<\/p><\/li><\/ul><p><\/p><h2>Qualifications &amp; Skills<\/h2><p><\/p><h3><b>Required:<\/b><\/h3><ul><li><p>7&#43; years of experience in software engineering, with at least 2&#43; years in a senior or lead role.<\/p><\/li><li><p>Strong proficiency in <b>Python<\/b>, with experience building APIs, services, or data\/ML tooling.<\/p><\/li><li><p><b>Polyglot mindset<\/b> with production or serious project experience in at least one other language (e.g. TypeScript\/JavaScript, Java, Go, C#, Rust, etc.).<\/p><\/li><li><p>Hands-on experience with <b>LLMs or modern ML\/AI systems<\/b> (e.g. OpenAI\/Anthropic APIs, open-source LLMs, Hugging Face, etc.).<\/p><\/li><li><p>Proven experience running <b>technical spikes or architectural investigations<\/b>, and turning findings into actionable decisions.<\/p><\/li><li><p>Experience working with <b>CI\/CD pipelines<\/b> and modern DevOps practices (e.g. GitHub Actions, GitLab CI, Azure DevOps, CircleCI, etc.).<\/p><\/li><li><p>Solid understanding of <b>software engineering fundamentals<\/b> (testing strategies, code quality, observability, performance).<\/p><\/li><li><p>Ability to work in an <b>exploratory, ambiguous environment<\/b>, making sound technical decisions with incomplete information.<\/p><\/li><li><p>Strong communication skills, able to clearly present trade-offs and recommendations to both engineers and non-engineers.<\/p><\/li><\/ul><p><\/p><h3><b>Nice to have:<\/b><\/h3><ul><li><p>Experience with <b>agentic frameworks<\/b> and tool-calling (LangChain, LlamaIndex, Semantic Kernel, or similar).<\/p><\/li><li><p>Background in <b>platform \/ DevEx engineering<\/b>, especially using AI to assist with testing, code review, or incident analysis.<\/p><\/li><li><p>Experience designing <b>evaluation frameworks<\/b> for LLM-driven systems (automatic metrics, human evaluation, red-teaming).<\/p><\/li><li><p>Background in <b>research engineering, innovation labs, or advanced prototyping<\/b>.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1680308\",\"location\":\"Cluj, Cluj\",\"job_type\":\"full_time\",\"salary\":\"29615\",\"salary_type\":\"monthly\",\"salary_currency\":\"RON\",\"updated_at\":\"2026-04-01T14:44:58.697+08:00\",\"created_at\":\"2025-11-28T15:19:07.378+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MDYy?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Cluj---3-5-Campul-Painii-street\/R-D-Lead-Engineer_R1680308\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software 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supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h1><b>Over de functie<\/b><\/h1><p><\/p><p><\/p><p>Als Teamleider ben jij d\u00e9 leidinggevende, die onze Service Experts inspireert en faciliteert. Een geweldige groep aan (klant) experts met een diversiteit aan competenties en een bron aan energie. Aan jou de taak om deze bron aan energie goed te geleiden en het team aan te zetten tot excellente individuele- en teamprestaties. Je hebt ook de ambitie elke klant centraal te plaatsen. Klanttevredenheid (NPS) staat bij jou op nummer 1 als KPI. Maar wat is de sleutel naar klanttevredenheid? Hoe zorg jij ervoor dat je elke dag op een leuke manier samen met je team je teamdoelen bereikt?<\/p><p><\/p><p><\/p><p><\/p><h1><b>Functie eisen<\/b><\/h1><h1><\/h1><ul><li><p>Je bent een echte People person, je werkt vanuit kennis en kunde en niet vanuit hi\u00ebrarchie! Je bent hierin een voorbeeld voor je teamleden.<\/p><\/li><li><p>Aantoonbare ervaring met leidinggeven is een must<\/p><\/li><li><p>Je bent een inspirerende en motiverende coach<\/p><\/li><li><p>Je bent een zelfstarter \u00e9n durft om hulp te vragen<\/p><\/li><li><p>Je hebt oog voor je medewerkers en vindt het fijn hun eerste aanspreekpunt te zijn<\/p><\/li><li><p>Je gaat resultaatgericht te werk en stelt daarbij de klant centraal<\/p><\/li><li><p>Je bent communicatief sterk en zowel mens- als organisatiegericht<\/p><\/li><li><p>Je beschikt over minimaal HBO werk- en denkniveau<\/p><\/li><li><p>Je bent flexibel en bereid om te werken binnen openingstijden vari\u00ebrend tussen 03:00 en 21:00 uur van maandag tot en met zondag (maximaal 40 uur per week)<\/p><\/li><\/ul><h1><\/h1><p><\/p><p><\/p><h1><b>Wat wij bieden<\/b><\/h1><p><\/p><ul><li><p>Een uitdagende functie als teamleider binnen een team waar veel ruimte is voor eigen inbreng<\/p><\/li><li><p>Een informele werksfeer en toffe collega\u2019s waarbij plezier voorop staat. We bieden veel ruimte voor teambuilding (uitjes, events etc.)<\/p><\/li><li><p>Een marktconform salaris (uitbetaling naar eigen keuze in SRD of EURO)<\/p><\/li><li><p>We bieden goede secundaire arbeidsvoorwaarden zoals: 8% vakantiegeld, 100% vergoeding van de zorgverzekering (meeverzekeren van gezinsleden mogelijk na een jaar indienst), reiskostenvergoeding, loyaliteitsbonus en de mogelijkheid om je door te ontwikkelen op kosten van Concentrix. Je kunt verder ook gebruik maken van onze studie programma&#39;s STUKA en BUKU.<\/p><\/li><\/ul><h1><\/h1><p><\/p><h1><b>Ge\u00efnteresseerd?<\/b><\/h1><p><\/p><p>Spreekt deze functie jou aan en voldoe je aan de vereisten?!<br \/>Klik dan gauw op &#34;apply now&#34; of &#34;solliciteer nu&#34; en volg de verdere stappen om jouw sollicitatie te kunnen indienen.<\/p><p>Lukt het niet via de job site jouw sollicitatie in te dienen? Stuur dan een mail naar <a href=\\\"mailto:recruitment.sr&#64;concentrix.com\\\" target=\\\"_blank\\\">recruitment.sr&#64;concentrix.com<\/a>\u00a0<\/p><h2><\/h2><p><\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1624647\",\"location\":\"Paramaribo, Paramaribo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T06:06:25.369+08:00\",\"created_at\":\"2025-11-28T15:15:44.882+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MDA0?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SUR-Paramaribo--Pandit-Paltan-Tewarieweg-159\/Ervaren-Teamleider--voor-vestiging-Highway-_R1624647\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Paramaribo\",\"state\":null,\"country\":{\"wid\":\"d70bb669e3ef4bfc8ebe25143441fd64\",\"iso2\":\"SR\",\"iso3\":\"SUR\",\"descriptor\":\"Suriname\",\"iso_numeric\":\"740\"},\"postal_code\":null,\"primary_location\":{\"id\":\"SR-PAR-PANDI-01\",\"wid\":\"e07c30051fc210205b30f3f9936a0000\",\"descriptor\":\"SUR Paramaribo- Pandit Paltan Tewarieweg 159\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sunayna.autar@concentrix.com\"},\"first_name\":\"Autar, Sunayna Alisha\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102519172\",\"wid\":\"da7d7d2449a210103cabe9a792ef0005\",\"descriptor\":\"Gilliano Sastroredjo (102519172)\"},{\"id\":\"102518518\",\"wid\":\"da7d7d2449a2101033ac785454500000\",\"descriptor\":\"Irene Kelder (102518518)\"},{\"id\":\"102519502\",\"wid\":\"da7d7d2449a2101033a9478fddc80005\",\"descriptor\":\"Chaiya Changoer (102519502)\"},{\"id\":\"102519500\",\"wid\":\"da7d7d2449a2101033a958591fa10004\",\"descriptor\":\"Christy Djasmadi (102519500)\"},{\"id\":\"102519208\",\"wid\":\"da7d7d2449a210103cac948f44480001\",\"descriptor\":\"Sunayna Autar (102519208)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-375011\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SUR-Paramaribo--Pandit-Paltan-Tewarieweg-159\/Ervaren-Teamleider--voor-vestiging-Highway-_R1624647\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SUR-Paramaribo--Pandit-Paltan-Tewarieweg-159\/Ervaren-Teamleider--voor-vestiging-Highway-_R1624647\/apply\",\"job_requisition_id\":\"R1624647\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"xenege.reiziger@concentrix.com\"},\"first_name\":\"Xenege Reiziger (102518884)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1624647\",\"wid\":\"a8cf429e26801006fbc2d10b05420000\",\"descriptor\":\"Senior Teamleider (vestiging Highway)\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1378\",\"campaign_id\":\"8882\",\"campaign_title\":\"Sr. Manager, Learning &amp; Development R1673542\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Manager Learning Operations - Concentrix University (F\/H) Fran\u00e7ais - Anglais - Rabat\",\"street\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\",\"address\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\",\"city\":\"Rabat\",\"state\":\"Rabat\",\"postal_code\":\"10000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<p><\/p><h2>Le\/la Senior manager ops learning est en charge de la coordination des op\u00e9rations d\u2019ing\u00e9nierie et de delivery de formation sur l\u2019ensemble des sites de production du pays concern\u00e9, et la mise en place des outils pour y r\u00e9pondre.<\/h2><h2>A ce titre il\/elle assure la garantie de la qualit\u00e9 et du delivery dans la mise en \u0153uvre des diff\u00e9rents dispositifs de formation propos\u00e9s : modules de compliance, ing\u00e9nierie formation initiale et formation continue, animation des \u00e9quipes de managers learning et de formateurs, d\u00e9ploiement des actions de la R\u00e9gion France, soutien aux projets.<\/h2><h2><\/h2><h2>Vos principales missions sont :<\/h2><p><\/p><h2><b>1- Pilotage du delivery<\/b><\/h2><h2>\u2022 Assurer le d\u00e9ploiement de l\u2019offre de service de la R\u00e9gion aupr\u00e8s des \u00e9quipes et des sites<\/h2><h2>\u2022 Favoriser les \u00ab conditions de la r\u00e9ussite \u00bb sur les projets sites par la mise \u00e0 disposition d\u2019outils capitalis\u00e9s et le d\u00e9ploiement de communaut\u00e9s de best practices<\/h2><h2>\u2022 Exploiter les outils de suivi n\u00e9cessaires, en partenariat avec les \u00e9quipes r\u00e9gionales<\/h2><h2>\u2022 Favoriser le d\u00e9ploiement et le suivi des op\u00e9rations et des outils de la R\u00e9gion<\/h2><h2>\u2022 D\u00e9finir le plan d&#39;am\u00e9lioration global qualit\u00e9 learning pour l&#39;ensemble des sites afin de s&#39;assurer de la bonne coh\u00e9rence et homog\u00e9n\u00e9isation des r\u00e9sultats.<\/h2><h2>\u2022 D\u00e9finir des plans d&#39;actions en collaboration avec les \u00e9quipes sur site lors d&#39;\u00e9carts aux objectifs, et suite aux enqu\u00eates r\u00e9guli\u00e8res men\u00e9es, par des services mutualis\u00e9s et hybrides.<\/h2><h2>\u2022 Assurer l\u2019appui et le soutien aux actions de onboarding, de compliance et de d\u00e9veloppement des comp\u00e9tences.<\/h2><p><\/p><h2><b>2- Gestion des process de formation<\/b><\/h2><h2>\u2022 \u00catre le\/la garant(e) du respect des process de formation sur le p\u00e9rim\u00e8tre pays dans un dialogue avec la qualit\u00e9 l\u2019am\u00e9lioration continue.<\/h2><h2>\u2022 Contr\u00f4ler et updater la ma\u00eetrise des process et outils sur le p\u00e9rim\u00e8tre pays.<\/h2><h2>\u2022 D\u00e9ployer le onboarding d\u2019habilitation pour les nouveaux formateurs ou assurer leur refresh<\/h2><h2>\u2022 Suite aux enqu\u00eates r\u00e9guli\u00e8res, d\u00e9finir les programmes de formation en lien avec les besoins d\u00e9tect\u00e9s par les \u00e9quipes op\u00e9rationnelles dans le respect des process pour la mont\u00e9e en comp\u00e9tence de nos conseillers et managers de proximit\u00e9.<\/h2><p><\/p><h2><b>3- Gestion des financements (si besoin)<\/b><\/h2><h2>\u2022 Piloter les modalit\u00e9s de financements des sites, avec l\u2019appui de la DG<\/h2><h2>\u2022 Actualiser les outils de suivi pour partage et informations<\/h2><h2>\u2022 Favoriser la compr\u00e9hension des enjeux et des finalit\u00e9s de formation selon les dispositifs choisis.<\/h2><p><\/p><h2><b>4- Gestion d&#39;\u00e9quipe<\/b><\/h2><h2>\u2022 Animer et piloter en hi\u00e9rarchie les responsables de site et\/ou r\u00e9gions sur ces activit\u00e9s<\/h2><h2>\u2022 Organiser et animer ces activit\u00e9s dans le cadre de r\u00e9unions r\u00e9guli\u00e8res et tra\u00e7abilis\u00e9es<\/h2><h2>\u2022 R\u00e9aliser le suivi formation des \u00e9quipes p\u00e9dagogiques<\/h2><h2>\u2022 Alimenter les bases de connaissances et les communaut\u00e9s sur les volets et delivery<\/h2><h2>\u2022 Identifier les nouveaux besoins issus des sites<\/h2><h2>Ce que nous vous offrons<\/h2><h2><\/h2><h2>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/h2><ul><li><h2>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/h2><\/li><li><h2>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/h2><\/li><li><h2>Une r\u00e9mun\u00e9ration attractive incluant une prime de performance p\u00e9riodique<\/h2><\/li><li><h2>Des avantages sociaux exceptionnels :<\/h2><ul><li><h2>Assurance sant\u00e9<\/h2><\/li><li><h2>Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/h2><\/li><li><h2>Service de restauration \u00e0 des prix r\u00e9duits<\/h2><\/li><li><h2>Salle de sport avec coach d\u00e9di\u00e9 sur place. L\u2019acc\u00e8s y est gratuit (cet avantage est valable dans les sites disposant de salle de sport)<\/h2><\/li><li><h2>Possibilit\u00e9 d\u2019inscription dans la cr\u00e8che d\u2019entreprise (valable dans les sites qui en disposent) ou de subvention cr\u00e8che<\/h2><\/li><\/ul><\/li><\/ul><h2><\/h2><h2><b>Le profil de nos Game-Changers<\/b><\/h2><ul><li><h2>Femme\/homme de terrain<\/h2><\/li><li><h2>De formation sup\u00e9rieure\u00a0: Master en Ressources Humaines, Ing\u00e9nierie de la Formation, Management, Sciences de l\u2019\u00c9ducation, ou \u00e9quivalent<\/h2><\/li><li><h2>Minimum 5 ans d\u2019exp\u00e9rience en formation, d\u00e9veloppement des comp\u00e9tences ou transformation op\u00e9rationnelle.<\/h2><\/li><li><h2>Excellente ma\u00eetrise du fran\u00e7ais et de l\u2019anglais, \u00e0 l\u2019\u00e9crit comme \u00e0 l\u2019oral.<\/h2><\/li><li><h2>Exp\u00e9rience en management d\u2019\u00e9quipes et de projets de formation \u00e0 grande \u00e9chelle.<\/h2><\/li><li><h2>Leadership &amp; influence : capacit\u00e9 \u00e0 f\u00e9d\u00e9rer des \u00e9quipes pluridisciplinaires autour d\u2019une vision d\u2019apprentissage.<\/h2><\/li><li><h2>Orientation business : compr\u00e9hension des priorit\u00e9s op\u00e9rationnelles et capacit\u00e9 \u00e0 d\u00e9montrer la valeur ajout\u00e9e du learning.<\/h2><\/li><li><h2>Esprit strat\u00e9gique : sait relier la formation \u00e0 la performance et aux objectifs business.<\/h2><\/li><li><h2>Agilit\u00e9 et innovation : ma\u00eetrise des nouvelles tendances (learning experience, IA, adaptive learning, formation immersive).<\/h2><\/li><li><h2>Gestion du changement : accompagne les transformations culturelles et organisationnelles li\u00e9es \u00e0 l\u2019\u00e9volution des m\u00e9tiers.<\/h2><\/li><li><h2>Une mobilit\u00e9 sur le territoire national est requise pour ce poste.<\/h2><\/li><\/ul><h2><\/h2>\",\"ats_external_id\":\"R1673542\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-18T20:09:32.304+08:00\",\"created_at\":\"2025-11-28T15:08:18.514+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84ODgy?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---43-Boulevard-Ibn-Sina-Agdal\/Senior-Manager-Learning---Development--F-H--Franais---Anglais---Rabat_R1673542\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"HRIS\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Rabat\",\"state\":\"Rabat\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"10000\",\"primary_location\":{\"id\":\"MA-RAB-IBNSI-01\",\"wid\":\"e3ece62c945d101d479a46ec73ce0000\",\"descriptor\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\"}},\"languages\":[\"English\",\"French\"],\"recruiter\":{\"email\":{\"address\":\"ibtissam.boujjaadia@concentrix.com\"},\"first_name\":\"Boujjaadia, Ibtissam\"},\"categories\":[{\"descriptor\":\"CF HRIS\"}],\"recruiters\":[{\"id\":\"102543005\",\"wid\":\"da7d7d2449a210103329512c883b0001\",\"descriptor\":\"Naoufal Sallou (102543005)\"},{\"id\":\"102567145\",\"wid\":\"da7d7d2449a2101032a1eac5dfec0001\",\"descriptor\":\"Ibtissam Boujjaadia (102567145)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0789\",\"descriptor\":\"Associate, Learning Management System\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-376370\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---43-Boulevard-Ibn-Sina-Agdal\/Senior-Manager-Learning---Development--F-H--Franais---Anglais---Rabat_R1673542\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Rabat---43-Boulevard-Ibn-Sina-Agdal\/Senior-Manager-Learning---Development--F-H--Franais---Anglais---Rabat_R1673542\/apply\",\"job_requisition_id\":\"R1673542\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"fairouz.ouladmhand@concentrix.com\"},\"first_name\":\"Fairouz Oulad Mhand (102618127)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1673542\",\"wid\":\"a9b321f94920103261b893146b4d0000\",\"descriptor\":\"Senior Manager Learning Operations - Concentrix University (F\/H) Fran\u00e7ais - Anglais - Rabat\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1379\",\"campaign_id\":\"8849\",\"campaign_title\":\"People Solutions Business Partner II R1634474\",\"campaign_type\":\"job_application\",\"job_title\":\"Junior People Solutions Business Partner - Warsaw\",\"street\":\"POL Warsaw - Al. Solidarno\u015bci 171, Building B-3rd Flr\",\"address\":\"POL Warsaw - Al. Solidarno\u015bci 171, Building B-3rd Flr\",\"city\":\"Warsaw\",\"state\":\"Wojew\u00f3dztwo mazowieckie\",\"postal_code\":\"00-877\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"People Solutions Business Partner is a human resources professional who helps align an organisation\u2019s people strategy with their business strategy. They \u2018partner\u2019 with leadership through specialised knowledge that helps create policies and programmes in line with an organisation\u2019s goals and objectives.\",\"long_description\":\"<p><b>Join Our Team as a Junior HR Business Partner &#x1f31f;<\/b><\/p><p>Are you passionate about fostering a supportive work environment and helping teams thrive? We&#39;re looking for a dynamic HR Partner to be the go-to person for our Operations team. You&#39;ll play a crucial role in shaping an engaging and positive workplace culture.<\/p><p><\/p><div><div><div><div><div><div><div><div><div><p><b>&#x1f4bc; <\/b><b>What You&#39;ll Do:<\/b><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><ul><li><b>Be the Face of HR:<\/b> You&#39;ll be the local contact for all employees, offering expertise on all people-related matters to foster organizational growth and a stellar workplace experience.<\/li><li><b>Expert Guidance:<\/b> Provide valuable advice and support on various HR topics, including grievance resolution, disciplinary actions, absence management, and employee wellbeing, ensuring our team feels supported every step of the way.<\/li><li><b>Enhance Employee Experience:<\/b> Proactively suggest and implement improvements to boost employee engagement and satisfaction throughout their journey with us, promoting an open and transparent culture.<\/li><li><b>Data-Driven Insights:<\/b> Monitor key HR metrics like absence and attrition rates. 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Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant\",\"long_description\":\"<p><\/p><p><b>Votre mission <\/b><\/p><p>En tant que superviseur, vous assurez un r\u00f4le cl\u00e9 \u00e0 travers les missions suivantes\u00a0:<\/p><ul><li>Veille \u00e0 l\u2019atteinte des objectifs qualitatifs et quantitatifs<\/li><li>Management d\u2019une \u00e9quipe de conseillers clients : coaching, tenue des points r\u00e9guliers individuels et des r\u00e9unions d\u2019\u00e9quipe, mise en place de plan d\u2019accompagnement des low performers, gestion administrative (cong\u00e9s, absences, retards...) ...<\/li><li>Veille \u00e0 la disponibilit\u00e9 des ressources et des moyens de production n\u00e9cessaires pour tenir les flux<\/li><li>Analyse des indicateurs de performance individuelle et collective pour identifier les axes d\u2019am\u00e9lioration et mettre en place les actions correctives<\/li><li>Assistance des conseillers clients dans le traitement des appels si besoin<\/li><li>Alerte sur les probl\u00e8mes pouvant impacter la production<\/li><li>Veille au respect des processus et normes qualit\u00e9 du client<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/p><ul><li>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/li><li>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/li><li>Une r\u00e9mun\u00e9ration attractive incluant une prime de performance p\u00e9riodique<\/li><li>Des avantages sociaux exceptionnels :<ul><li>Assurance sant\u00e9<\/li><li>Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/li><li>Service de restauration \u00e0 des prix r\u00e9duits<\/li><li>Salle de sport avec coach d\u00e9di\u00e9 sur place. L\u2019acc\u00e8s y est gratuit (cet avantage est valable dans les sites disposant de salle de sport)<\/li><\/ul><\/li><\/ul><ul><li>Possibilit\u00e9 d\u2019inscription dans la cr\u00e8che d\u2019entreprise (valable dans les sites qui en disposent) ou de subvention cr\u00e8che<\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p>Nous recherchons un talent qui :<\/p><ul><li>Est id\u00e9alement titulaire d\u2019une formation sup\u00e9rieure en gestion\/ management<\/li><li>Ma\u00eetrise parfaitement l\u2019allemand et l\u2019anglais<\/li><li>Justifie d&#39;une exp\u00e9rience de 6 mois au minimum en tant que manager en centres d\u2019appels<\/li><li>Est dot\u00e9 de capacit\u00e9s analytiques pour comprendre et piloter l\u2019atteinte des objectifs<\/li><li>A le sens de l&#39;anticipation et est orient\u00e9 satisfaction client et solutions<\/li><li>A la capacit\u00e9 d\u2019identifier les difficult\u00e9s des conseillers clients et de mettre en place le plan d\u2019accompagnement ad\u00e9quat<\/li><li>Est organis\u00e9 et rigoureux<\/li><li>Est reconnu pour ses qualit\u00e9s relationnelles<\/li><li>A le sens de l\u2019\u00e9coute<\/li><li>Est \u00e0 l&#39;aise avec les outils bureautiques (Word, Excel, PowerPoint)<\/li><li>Est force de propositions<\/li><\/ul><p>Le leadership et de fortes aptitudes manag\u00e9riales sont des qualit\u00e9s requises pour mener \u00e0 bien sa mission.<\/p><p><\/p><p><b>Notre processus de recrutement est inclusif et garantit la s\u00e9lection des meilleurs talents\u00a0: <\/b><\/p><ul><li>Premier \u00e9change avec nos recruteurs afin d\u2019\u00e9valuer l\u2019ad\u00e9quation de votre profil avec les exigences du poste<\/li><li>Passation de tests linguistiques en ligne<\/li><li>Entretien approfondi avec vos futurs managers\u00a0pour explorer vos comp\u00e9tences et votre int\u00e9r\u00eat pour le poste. 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Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/p><ul><li>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/li><li>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/li><li>Une r\u00e9mun\u00e9ration attractive incluant une prime de performance p\u00e9riodique<\/li><li>Des avantages sociaux exceptionnels :<ul><li>Assurance sant\u00e9<\/li><li>Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/li><li>Service de restauration \u00e0 des prix r\u00e9duits<\/li><li>Salle de sport avec coach d\u00e9di\u00e9 sur place. L\u2019acc\u00e8s y est gratuit (cet avantage est valable dans les sites disposant de salle de sport)<\/li><\/ul><\/li><\/ul><ul><li>Possibilit\u00e9 d\u2019inscription dans la cr\u00e8che d\u2019entreprise (valable dans les sites qui en disposent) ou de subvention cr\u00e8che<\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p>Nous recherchons un talent qui :<\/p><ul><li>Est de formation sup\u00e9rieure en ressources humaines id\u00e9alement<\/li><li>Maitrise parfaitement le fran\u00e7ais et l\u2019anglais \u00e0 l\u2019\u00e9crit et \u00e0 l\u2019oral<\/li><li>Dispose d\u2019une exp\u00e9rience r\u00e9ussie de 3 \u00e0 4 ans dans un poste similaire, id\u00e9alement en centres d\u2019appels<\/li><li>Connait\u00a0les techniques de recrutement de masse<\/li><li>Est reconnu pour sa capacit\u00e9 \u00e0 offrir une bonne exp\u00e9rience candidat<\/li><li>A une \u00e9coute active<\/li><li>Est reconnu pour ses qualit\u00e9s relationnelles et son esprit d\u2019\u00e9quipe<\/li><li>Est orient\u00e9 r\u00e9sultats<\/li><li>Est dot\u00e9 d\u2019un esprit d\u2019analyse et de synth\u00e8se<\/li><li>Sait\u00a0travailler dans une organisation multi-clients<\/li><\/ul><p>Disponibilit\u00e9, flexibilit\u00e9 et engagement sont des qualit\u00e9s majeures\u00a0pour mener \u00e0 bien sa mission.<\/p><p>Une exp\u00e9rience dans le recrutement des profils t\u00e9l\u00e9ventes est un plus.<\/p><p><\/p><p><b>Notre processus de recrutement est inclusif et garantit la s\u00e9lection des meilleurs talents\u00a0: <\/b><\/p><ul><li>Premier \u00e9change avec nos recruteurs afin d\u2019\u00e9valuer l\u2019ad\u00e9quation de votre profil avec les exigences du poste<\/li><li>Passation de tests linguistiques en ligne<\/li><li>Entretien approfondi avec vos futurs managers\u00a0pour explorer vos comp\u00e9tences et votre int\u00e9r\u00eat pour le poste. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><p><b><span>Description of Role<\/span><\/b><\/p><ul><li><span>Key technical resource for the customer.<\/span><\/li><li><span>Focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance.<\/span><\/li><li><span>Join a highly motivated team of leading industry experts.<\/span><\/li><li><span>Gain early access to emerging technologies ahead of industry peers and acquire insights on leveraging them effectively.<\/span><\/li><li><span>Visit customers to train them and share industry and development expertise (travel may be expected for onsite deliveries).<\/span><\/li><li><span>Be part of a thriving developer community that&#39;s constantly looking for ways to improve our customers\u2019 experience, software development goals and use of technology.<\/span><\/li><li><span>Build strong customer relationships and ensure deliveries align with customer projects and milestones.<\/span><\/li><li><span>Gain access to expertise and support from Microsoft\u2019s consulting practice and product groups.<\/span><\/li><li><span>Continually learn and grow professionally.<\/span><\/li><li><span>Analyse problems.<\/span><\/li><li><span>Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness.<\/span><\/li><li><span>Exhibit excellent communication abilities and consistently cultivate strategic, long-term relationships with customers to earn their trust.<\/span><\/li><\/ul><p><b><span>Required Skills &amp; Capabilities<\/span><\/b><\/p><\/div><p><\/p><div><ul><li><span>Teams Meetings &amp; Live Events<\/span><\/li><li><span>Teams Phone Calling Plans<\/span><\/li><li><span>Teams Phone Devices<\/span><\/li><li><span>Teams Phone Direct Routing<\/span><\/li><li><span>Teams Phone Mobile<\/span><\/li><li><span>Teams Phone Operator Connect<\/span><\/li><li><span>Teams Phone System Foundation<\/span><\/li><li><span>Teams Premium<\/span><\/li><li><span>Teams Rooms<\/span><\/li><\/ul><\/div><p><\/p><div><p><b><span>\u00a0<\/span><\/b><\/p><p><b><span>Technical Experience<\/span><\/b><\/p><ul><li><span>Deep understanding in Teams Voice architecture.<\/span><\/li><li><span>Experience with Migrations to Microsoft Teams, including Phone and Rooms.<\/span><\/li><li><span>Deep troubleshooting skills with Teams Phone and media optimization.<\/span><\/li><li><span>Track record of supporting customer digital transformation delivering enterprise-grade Teams solutions.<\/span><\/li><li><span>Experience delivering proactive services, such as workshops and technical assessments.<\/span><\/li><\/ul><p><b><span>Role Requirements<\/span><\/b><\/p><ul><li><span>Fluent French \/ English oral and written communication.<\/span><\/li><li><span>Strong technical writing, presentation and training skills.<\/span><\/li><\/ul><\/div>\",\"ats_external_id\":\"R1664320\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MAD\",\"updated_at\":\"2026-08-05T16:04:41.145+08:00\",\"created_at\":\"2025-11-28T14:56:55.559+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NjU3?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR---Work-At-Home\/Microsoft-Teams-Architect_R1664320-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Global Server\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b97b03f459ee101ac0bb448596950000\",\"descriptor\":\"Concentrix Technopolis\",\"reference_id\":\"WMO05\",\"organization_reference_id\":\"WMO05\"},\"location\":{\"city\":null,\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-WAH-MOROC-00\",\"wid\":\"8d6c4610e800104649ed08663e710000\",\"descriptor\":\"MAR - 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Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p><b>Votre mission <\/b><\/p><p>En tant que responsable d\u2019activit\u00e9, vous assurez un r\u00f4le cl\u00e9 \u00e0 travers les missions suivantes\u00a0:\u00a0<\/p><p><\/p><p><b><span>Pilotage des op\u00e9rations de production<\/span><\/b><\/p><ul><li>Suivi des indicateurs financiers et non financiers : chiffre d&#39;affaires, volume, qualit\u00e9, satisfaction client, performance des \u00e9quipes, marge\u2026<\/li><li>Gestion des pr\u00e9visions de production<\/li><li>Proposition et mise en application des plans d&#39;action \u00e0 fort impact pour am\u00e9liorer les marges et les r\u00e9sultats de production<\/li><li>Elaboration et suivi du budget<\/li><li>Gestion du lancement de nouvelles activit\u00e9s<\/li><li>Pilotage de la relation avec les clients donneurs d&#39;ordre : comit\u00e9s de pilotage et de production<\/li><li>D\u00e9veloppement des comptes clients \u00e9tablis et de prospects<\/li><li>Gestion des alertes (baisse de flux, qualit\u00e9 qui n\u2019est pas au rendez-vous, incidents techniques\u2026) : mise en place des plans d&#39;actions, suivi de la r\u00e9solution, communication aupr\u00e8s de la direction de compte et du client<\/li><li>Collaboration en transverse avec les managers du m\u00eame compte, implant\u00e9s dans les diff\u00e9rents filiales Concentrix \u00e0 travers le monde<\/li><\/ul><p><\/p><p><b><span>Garantie de la performance individuelle et collective<\/span><\/b><\/p><ul><li>Animation et fid\u00e9lisation des \u00e9quipes<\/li><li>Mise en place des actions n\u00e9cessaires au recrutement et \u00e0 la mont\u00e9e en comp\u00e9tences des collaborateurs<\/li><li>Maintien d\u2019un bon climat social<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/p><ul><li>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/li><li>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/li><li>Une r\u00e9mun\u00e9ration attractive incluant une prime de performance p\u00e9riodique<\/li><li>Des avantages sociaux exceptionnels :<ul><li>Assurance sant\u00e9<\/li><li>Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/li><li>Service de restauration \u00e0 des prix r\u00e9duits<\/li><li>Salle de sport avec coach d\u00e9di\u00e9 sur place. L\u2019acc\u00e8s y est gratuit (cet avantage est valable dans les sites disposant de salle de sport)<\/li><li>Possibilit\u00e9 d\u2019inscription dans la cr\u00e8che d\u2019entreprise (valable dans les sites qui en disposent) ou de subvention cr\u00e8che<\/li><\/ul><\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p>Nous recherchons des talents :<\/p><ul><li>De formation sup\u00e9rieure en gestion\/management<\/li><li>Maitrisant parfaitement le fran\u00e7ais et l&#39;anglais (niveau B2 et plus pour l&#39;anglais)<\/li><li>Justifiant d&#39;une exp\u00e9rience de 8 ans au minimum en tant que manager senior en centres de contacts, id\u00e9alement sur des comptes anglophones\/internationaux<\/li><li>Dot\u00e9 de capacit\u00e9s analytiques pour comprendre et piloter l&#39;atteinte des objectifs quantitatifs et qualitatifs<\/li><li>Ayant un bon sens du relationnel et une capacit\u00e9 \u00e0 manager de grandes \u00e9quipes (plus de 100 personnes)<\/li><\/ul><p><\/p><p>Le Leadership, la capacit\u00e9 de d\u00e9cision et de f\u00e9d\u00e9ration sont des atouts essentiels pour acc\u00e9der au poste.<\/p><p><\/p><p><b>Notre processus de recrutement est inclusif et garantit la s\u00e9lection des meilleurs talents\u00a0: <\/b><\/p><ul><li>Premier \u00e9change avec nos recruteurs afin d\u2019\u00e9valuer l\u2019ad\u00e9quation de votre profil avec les exigences du poste<\/li><li>Passation de tests linguistiques en ligne<\/li><li>Entretien approfondi avec vos futurs managers\u00a0pour explorer vos comp\u00e9tences et votre int\u00e9r\u00eat pour le poste. Cette \u00e9tape peut requ\u00e9rir plusieurs entretiens<\/li><li>S\u00e9lection du candidat retenu\u00a0apr\u00e8s d\u00e9briefing avec les parties prenantes et pr\u00e9sentation de l\u2019offre d\u2019embauche<\/li><\/ul><p><\/p><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi ? <\/b>Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation, excellence op\u00e9rationnelle et bien-\u00eatre de nos collaborateurs se rencontrent !<\/p>\",\"ats_external_id\":\"R1567605\",\"location\":\"Marrakech, Marrakech\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:11.844+08:00\",\"created_at\":\"2025-11-28T14:55:07.159+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NjEw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Responsable-d-activit---Marrakech---Franais---Anglais---Expriment_R1567605\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"d209b849f157101ac0bb53cd7cb60000\",\"descriptor\":\"Concentrix Marrakech\",\"reference_id\":\"WMO12\",\"organization_reference_id\":\"WMO12\"},\"location\":{\"city\":\"Marrakech\",\"state\":\"Marrakech\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"40110\",\"primary_location\":{\"id\":\"MA-MAR-SIDIG-01\",\"wid\":\"1e068287a9e3101d4799eead173e0000\",\"descriptor\":\"MAR Marrakech - 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Marrakech - Fran\u00e7ais - Anglais - Exp\u00e9riment\u00e9\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8B\",\"wid\":\"0227dc387a0901afed42c8f6e0656d35\",\"descriptor\":\"Grade 8B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1386\",\"campaign_id\":\"8535\",\"campaign_title\":\"Director, B2B Sales R1625087\",\"campaign_type\":\"job_application\",\"job_title\":\"New Client Acquisition Director\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom\",\"short_description\":\"\",\"long_description\":\"<p><span>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/span><\/p><p><span>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/p><p><span>Join us and be part of this journey towards greater opportunities and brighter futures.<\/span><\/p><p><span>The New Client Acquisition Director is responsible for defining and executing the go-to-market (GTM) strategy, overseeing operations excellence and technology roadmap for this specific sales motion.\u00a0 This position is a specialized and expert role on new client acquisition, from generating demand, qualifiying prospects, booking appointments, until closing of the deals. We expect this leader to have a strong expertise in running those operations, including usage and opinion on different data &amp; technology partners; have a clear vision on how to position and sell those services as well as how this motion (new client acquisition) should be executed in the future, and work throughout the organization to drive the execution of this vision.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><b>What you will do in this role<\/b><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>1. Go-To-Market<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Defining and executing GTM strategy, incl. geo\/ vertical priorities, specific account targets, offering presentation decks, case studies, content\/ thought leadership<\/span><\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Industry trends and market insights watch and impact for our GTM and offering<\/span><\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Working with marketing on thought leadership &amp; communications plan<\/span><\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Supporting discussions, solution definition and pitch for new client\/ programs; act as sponsor during set-up and execution where needed<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>2. Ops Excellence<\/span><\/p><p><span>Overseeing the definition and regular upgrade based on internal\/ external best practice of<\/span><\/p><p><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Operating model \/ playbook and best practices \u2013 and where and which technologies can be used<\/span><\/p><p><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 KPIs and best-in-class benchmark<\/span><\/p><p><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Talent: profiles to hire, talent path, learning and training materials<\/span><\/p><p><span>In charge of ensuring teams\u2019 enablement and learning across programs via community-led sessions, content and benchmark sharing.<\/span><\/p><p><span>Good understanding of our project\u2019s landscape (in this motion); able to lead scoping for break fix on install base.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>3. Technology<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Defining and supervising the execution of the offering\u2019s technology roadmap (which uses cases to solve) \u2013 both through external and \/or internal solutions<\/span><\/p><p><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Overseeing constant external tech solutions watch and benchmark \u2013 and pilots where needed<\/span><\/p><p><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Developing and sharing tech collaterals, incl. impact, use cases, pricing to pitch to clients<\/span><\/p><p><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Understanding of use case\/ solution\u2019s fit for specific client needs<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><b>Your qualifications<\/b><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/p><p><span>Concentrix is a great match if you have:<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0 Strong experience in running new client acquisitions teams (SDR, BDR, inside sales) in a fast-pace environment<\/span><\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strong experience with data &amp; technology solutions supporting new client acquisition\u00a0<\/span><\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Excellent communication and presentation skills.<\/span><\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Ability to work collaboratively in a team environment.<\/span><\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strong problem-solving skills and attention to detail.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><b><span>Power the best version of you!<\/span><\/b><\/p><p><span>\u00a0<\/span><\/p><p><span>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>If all this feels like the perfect next step in your career journey, we want to hear from you. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Catalyst team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. 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And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year. \\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\n\\nGlobal Fixed Asset accountant, Accounting - GLSS GFA will report directly to the GLSS - GFA Lead. Associate will be responsible for ensuring that fixed assets transactions are properly recorded, and balance sheet reconciliations are performed and provide resolutions to reconciling items. He \/ She will also be responsible for process improvement within the assigned processes.\",\"long_description\":\"<p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><ul><li>Perform book closing activities on a monthly, quarterly and annually basis.<\/li><li>Record fixed assets by creating and supervising a system of procedures, forms, and controls.<\/li><li>Validate and record in the accounting system newly acquired fixed assets and disposals.<\/li><li>Track, compile, and record project costs at the completion of the projects to its respective fixed asset accounts\/category.<\/li><li>Perform depreciation calculation for all fixed assets.<\/li><li>Perform revision and update on the detailed schedule of accumulated depreciation and fixed assets.<\/li><li>Performs reconciliation of Fixed assets balances at sub-ledger (FA) and general ledger (GL) every month.<\/li><li>Maintain general ledger accounts and prepare journal entries for all operational transactions which includes\u00a0 but not limited to PPE, accruals and general adjustments.\u00a0<\/li><li>Generate and distribute account management reports on monthly basis.<\/li><li>Perform accounting analysis for asset cost, accumulated depreciation and depreciation expense for period to period fluxes.<\/li><li>Provide appropriate accounting information to customers\/ <span><span>stakeholders\/controllers<\/span><\/span> when needed.<\/li><li>Assist various\u00a0 cross-functional departments within Concentrix in accounting issues and queries. (Bank Recon Team, Fixed Asset Team Inter - Company Team, Finance Team, Controllership Team, Payroll Team, HR, Treasury, Accounts Payable Team, Account Receivable Team).<\/li><li>Support Auditor in conducting internal and external audits.<\/li><li>Review financial reports to identify and explain variances.<\/li><li>Performs Process Improvement within his\/her assigned processes.<\/li><li>Apply knowledge on accounting policies surrounding Fixed Assets.<\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li>BS in Accountancy.<\/li><li>Minimum 5 years experience in Finance or Accounting.<\/li><li>At least 2 years experience in the end-to-end Fixed Assets accounting process, preferably within the Shared Services accounting industry.<\/li><li>Strong Excel knowledge.<\/li><li>Strong analytical skills.<\/li><li><span>Self-motivated.<\/span><\/li><li><span>Self-starter.<\/span><\/li><li><span>Ability to work on a <\/span>fast - paced environment while maintaining quality of work.<\/li><li>Ability to handle high volume of work, specially during month-end closing.<\/li><li>Effective working relationships with both internal and external customers.<\/li><li>Good Team player.<\/li><li>Able to collaborate with other cross-functional teams within Concentrix.<\/li><li>Attention to detail is highly important.<\/li><li>A structured methodical approach is necessary.<\/li><li>Agile learner.<\/li><li>Able to work under minimum supervision.<\/li><li>Able to work on <b>mid-shift (Monday to Friday from 3:00 p.m. to midnight)<\/b><\/li><\/ul><p><\/p><p>It will be a plus if you:<\/p><ul><li>Have worked with Workday or similar platforms.<\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:<\/p><ul><li>Remote work<\/li><li>Full time contract<\/li><\/ul><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1662032\",\"location\":\"National Capital Region, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-15T00:02:03.671+08:00\",\"created_at\":\"2025-11-28T14:23:58.722+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MDg5?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Accountant-I---Fixed-Assets_R1662032\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Accounting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-WAH-NCRQC-00\",\"wid\":\"38bbabb5f90901e9591174b676078ab1\",\"descriptor\":\"PHL NCR QC Work-at-Home\"}},\"languages\":[\"Spanish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"maria.carretero@concentrix.com\"},\"first_name\":\"Carretero Toro, Maria del Rosario\"},\"categories\":[{\"descriptor\":\"CF Accounting\"}],\"recruiters\":[{\"id\":\"101488186\",\"wid\":\"741a885457d5016369f961a7b83763d5\",\"descriptor\":\"Maria Carretero Toro (101488186)\"},{\"id\":\"101825829\",\"wid\":\"142cf519063201aecdfe58161717d3a2\",\"descriptor\":\"Zarrah Jane Fopalan (101825829)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0005\",\"descriptor\":\"Accountant I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356500\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Accountant-I---Fixed-Assets_R1662032\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Accountant-I---Fixed-Assets_R1662032\/apply\",\"job_requisition_id\":\"R1662032\"}],\"organizations\":[{\"wid\":\"f9af6d7260980155bca691213c063ac3\",\"descriptor\":\"(CORP) GL SHARED SERVICES\",\"reference_id\":\"GLSS\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"dea71e6533840143980d3450f418b191\",\"descriptor\":\"WZCF8 - 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Remote\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><\/p><p><\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1401\",\"campaign_id\":\"8088\",\"campaign_title\":\"Associate Manager, B2B Sales R1623821\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Partner - Associate Manager, B2B Sales\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Imagine being able to partner with global technology leaders in a company that cares about YOU \u2013 your professional growth, your success, and your community. \\n\\nWe are looking for an Associate Manager, B2B Sales to join our team. Today. \\n\\nThe future team member that will love this job will manage a team driving revenue generation and business growth on behalf of our clients. You will promote the professional development of the sales team, including coaching and performance evaluation. Reporting to a sales manager, you will also build the strategic relationship with our external facing clients. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future!\",\"long_description\":\"<p><b>You Have<\/b><\/p><ul><li><p>5&#43; years proven work experience in a sales role<\/p><\/li><li><p>A passion for customer experience<\/p><\/li><li><p>Experience in operations and strategy building<\/p><\/li><li><p>Excellent Coaching history<\/p><\/li><li><p>A record of developing and retaining great employees<\/p><\/li><li><p>Experience maximizing revenue through best practices<\/p><\/li><li><p>Experience working with Salesforce.com or similar CRM<\/p><\/li><li><p>Experience finding solutions as a manager<\/p><\/li><li><p>Change Management skills<\/p><\/li><\/ul><p><\/p><p><b>You Will<\/b><\/p><ul><li><p>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/p><\/li><li><p>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/p><\/li><li><p>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/p><\/li><li><p>Monitor and lead team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/p><\/li><li><p>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/p><\/li><li><p>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market direction<\/p><\/li><li><p>Be a point of escalation for our clients and respond promptly to any issues<\/p><\/li><li><p>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/p><\/li><li><p>Work with client contact on reporting and forecasting<\/p><\/li><li><p>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/p><\/li><li><p>Work with internal functional resources and external partners to develop a coaching platform<\/p><\/li><li><p>Coordinate team incentives and Sales Performance Incentive Funds<\/p><\/li><li><p>Partner and build business relationships with all partners to ensure customer expectations are met<\/p><\/li><li><p>Work with teams and management to improve sales processes and achieve a positive customer experience<\/p><\/li><li><p>Lead team to buying\/renewal process to achieve greater client satisfaction<\/p><\/li><\/ul><p><\/p><p><b>Our Benefits\/Perks:<\/b><\/p><ul><li><p>Health Insurance with Dental Coverage for Employees \u2013 extended to two (2 dependents)<\/p><\/li><li><p>Paid Time off<\/p><\/li><li><p>Birthday Time Off<\/p><\/li><li><p>Bereavement Leave<\/p><\/li><li><p>Life Insurance<\/p><\/li><li><p>Group Personal Accident Program<\/p><\/li><li><p>Employee Assistance Program<\/p><\/li><li><p>Volunteer Time Off, paid time yearly to volunteer with an organization of your choice.<\/p><\/li><li><p>Recognition programs<\/p><\/li><li><p>Wellness Incentive Program<\/p><\/li><li><p>Learning and Development Programs<\/p><\/li><\/ul><p><\/p><p><b>Virtual First<\/b><\/p><p>Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you can work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when\/if required by the company. Also, per PEZA regulations, we are mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director<\/p>\",\"ats_external_id\":\"R1623821\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:39:15.638+08:00\",\"created_at\":\"2025-11-28T14:23:55.839+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MDg4?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Business-Partner---Associate-Manager--B2B-Sales_R1623821\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - 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He\/she\/they will also deliver technical training and communicate customer feedback to drive product and service improvements.\",\"long_description\":\"<ul><li><p>Attend customer meetings and conduct sales presentations to showcase products and services<\/p><\/li><li><p>Provide technical expertise to support aggressive sales goals and customer inquiries<\/p><\/li><li><p>Prepare and deliver moderately complex technical proposals and presentations for sales support<\/p><\/li><li><p>Identify and analyze customer needs to develop strategies that competitively address demands<\/p><\/li><li><p>Advise customers and sales teams on technical aspects of products while aligning with their goals<\/p><\/li><li><p>Provide training sessions utilizing technical expertise to enhance customer understanding and product use<\/p><\/li><li><p>Follow up consistently on sales opportunities and inquiries to ensure customer satisfaction<\/p><\/li><li><p>Build relationships with decision-makers at various levels to strengthen stakeholder engagement<\/p><\/li><\/ul><p><\/p><p><b>Requirements:<\/b><\/p><ul><li><p>Malaysian citizen \/ based in Malaysia<\/p><\/li><li><p>Minimum <b>2 years of experience<\/b> in cloud-related roles<\/p><\/li><li><p><b>Cloud certification<\/b> (Azure preferred; AWS\/GCP acceptable)<\/p><\/li><li><p>Proven <b>closing sales experience<\/b><\/p><\/li><li><p>Strong understanding of major cloud platforms<\/p><\/li><li><p>Good command of <b>English<\/b> (spoken &amp; written)<\/p><\/li><li><p>Ability to explain technical concepts to both technical and non-technical stakeholders<\/p><\/li><\/ul><p><b>Plus Point:<\/b><\/p><ul><li><p>Experience supporting <b>ANZ market<\/b><\/p><\/li><\/ul>\",\"ats_external_id\":\"R1675078\",\"location\":\"Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"\",\"updated_at\":\"2026-02-07T04:29:26.000+08:00\",\"created_at\":\"2025-11-28T14:19:55.932+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MDUy?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Specialist--Technical-Sales--Cloud-_R1675078\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"organization_reference_id\":\"WMY04\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"55188\",\"primary_location\":{\"id\":\"MY-KUA-MENAR-01\",\"wid\":\"60055988426e101dbf065e438b0a0000\",\"descriptor\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shannonmichael.foo@concentrix.com\"},\"first_name\":\"Foo, Shannon Michael\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103133342\",\"wid\":\"77196a624eee1017036b0fe7d3010000\",\"descriptor\":\"Shannon Michael Foo (103133342)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3237\",\"descriptor\":\"Specialist, Technical Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-347194\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Specialist--Technical-Sales--Cloud-_R1675078\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Specialist--Technical-Sales--Cloud-_R1675078\/apply\",\"job_requisition_id\":\"R1675078\"}],\"organizations\":[{\"wid\":\"f3dfa8816071100385fe7253b3350000\",\"descriptor\":\"W0ZXZU MICROSOFT P_TSI KL PRD\",\"reference_id\":\"W0ZXZU\",\"custom_reference_id\":\"W0ZXZU\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"custom_reference_id\":null,\"company_reference_id\":\"WMY04\"},{\"wid\":\"13d94e43f54f1024387676b19f650000\",\"descriptor\":\"11663 - Microsoft - WHONELINK348\",\"reference_id\":\"WHONELINK348\",\"custom_reference_id\":\"WHONELINK348\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"kaviarasan.pasupathay@concentrix.com\"},\"first_name\":\"Kevin Kaviarasan Pasupathay (102382884)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1675078\",\"wid\":\"cea19e1f394c1036580b806c4b230000\",\"descriptor\":\"Specialist, Technical Sales (Cloud)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p><b>Privacy and Information security<\/b><\/p><ul><li><p>Adhere security requirements in the process<\/p><\/li><li><p>Protect the privacy of personal information<\/p><\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1405\",\"campaign_id\":\"8037\",\"campaign_title\":\"Sr. Specialist, Renewal Sales R1620994\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Partner - Sr. Specialist, Renewal Sales\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Imagine being able to partner with global technology leaders in a company that cares about YOU \u2013 your professional growth, your success, and your community.\\n\\nWe are looking for a Sr. Specialist, Renewal Sales to join our team. Today.\\n\\nThe future team member who will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling or renewing contracts. Reporting to a sales manager, You will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future\",\"long_description\":\"<div><div>Job Description<\/div><\/div><div><div><div><div><div><div><div><div><div><p><b>You Have<\/b><\/p><ul><li><p>4&#43; years of experience working in a customer service or sales capacity<\/p><\/li><li><p>Prior success in achievement of personal and team sales quota\/goals<\/p><\/li><li><p>Experience in high-volume calling<\/p><\/li><li><p>Experience learning new technology and data<\/p><\/li><li><p>Problem solving skills<\/p><\/li><li><p>Excellent knowledge of MS Office programs<\/p><\/li><li><p>Experience working with Salesforce.com or similar CRM<\/p><\/li><li><p>Experience or willingness to work from home<\/p><\/li><\/ul><p><\/p><p><b>You Will<\/b><\/p><ul><li><p>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities.<\/p><\/li><li><p>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/p><\/li><li><p>Mastery of product knowledge and technical understanding of services to assess client requirements<\/p><\/li><li><p>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/p><\/li><li><p>Manage external competitive pressures and handle objections to retain customers or win new customers<\/p><\/li><li><p>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/p><\/li><li><p>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/p><\/li><li><p>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/p><\/li><li><p>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.<\/p><\/li><\/ul><p><\/p><p><b>Our Benefits\/Perks:<\/b><\/p><ul><li><p>HMO Benefit<\/p><\/li><li><p>Health Insurance<\/p><\/li><li><p>Paid Time off<\/p><\/li><li><p>Bereavement Leave<\/p><\/li><li><p>Life Insurance<\/p><\/li><li><p>Group Personal Accident Program<\/p><\/li><li><p>Employee Assistance Program<\/p><\/li><li><p>Rewards and recognition programs<\/p><\/li><li><p>Wellness Incentive Program<\/p><\/li><li><p>Learning and Development Programs<\/p><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1620994\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:40:16.486+08:00\",\"created_at\":\"2025-11-28T14:19:07.745+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MDM3?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Business-Partner---Sr-Specialist--Renewal-Sales_R1620994\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - Ayala North Exchange\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"bdc51090f43e100556bb4085ad8c0000\",\"address\":\"arlene.cogay@concentrix.com\"},\"last_name\":\"Cogay\",\"first_name\":\"Arlene\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"DSSI03RS\",\"wid\":\"742982691d4f1014237eece6d9470000\",\"descriptor\":\"Sr. Specialist, Renewal Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-318783\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Business-Partner---Sr-Specialist--Renewal-Sales_R1620994\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Business-Partner---Sr-Specialist--Renewal-Sales_R1620994\/apply\",\"job_requisition_id\":\"R1620994\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1620994\",\"wid\":\"c922dacc091c10036fa5afe6f4930001\",\"descriptor\":\"R1620994 Business Partner - Sr. Specialist, Renewal Sales (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"bdc51090f43e100556bb4085ad8c0000\",\"address\":\"arlene.cogay@concentrix.com\"},\"last_name\":\"Cogay\",\"first_name\":\"Arlene\"},{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},{\"email\":{\"wid\":\"ec297acd813f1019b072c65b1a700003\",\"address\":\"jason.balindo@concentrix.com\"},\"last_name\":\"Balindo\",\"first_name\":\"Jason\"},{\"email\":{\"wid\":\"ce41dc93499710055688e90243590000\",\"address\":\"joanamae.santiago@concentrix.com\"},\"last_name\":\"Santiago\",\"first_name\":\"Joana Mae\"},{\"email\":{\"wid\":\"1cd4b8074d7e10376b4313abd81a0003\",\"address\":\"johnpaulluigi.mingoa@concentrix.com\"},\"last_name\":\"Mingoa\",\"first_name\":\"John Paul Luigi\"},{\"email\":{\"wid\":\"8e0a68a0a3d6100556a4a412926c0001\",\"address\":\"marelycarmela.valdez@concentrix.com\"},\"last_name\":\"Valdez\",\"first_name\":\"Marely Carmela\"},{\"email\":{\"wid\":\"108a9bcf4333101556835940f9fe0001\",\"address\":\"francescamichaella.valenciano@concentrix.com\"},\"last_name\":\"Valenciano\",\"first_name\":\"MC\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1406\",\"campaign_id\":\"8035\",\"campaign_title\":\"Associate, Sales Support R1669594\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate\/Specialist\/Sr. Specialist, Sales Support (English Speaker)\",\"street\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"address\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50480\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"Imagine being able to partner with global technology leaders in a company that cares about YOU \u2013 your professional growth, your success, and your community.\\n\\nWe are looking for an\/a Associate\/Specialist\/Sr. Specialist, Sales Support (English Speaker) to join our team. Today.\\n\\nWe are Concentrix. We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands.\\nAt Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer. The future team member that will love this job will demonstrate the value and benefits of our services by supporting our sales teams. Reporting to a sales support manager, you will research sales contracts, make price quotations, and maintain process integrity for a variety of administrative tasks. Along the way you will have access to excellent training opportunities to grow and enhance your skills and career. \\n \\nAt Concentrix, you can truly Own Your Future!\",\"long_description\":\"<p><b><u>You Will<\/u><\/b><\/p><ul><li><p><span>Prepares quotes for contract renewal and RFP\/RFI responses<\/span><\/p><\/li><li><p><span>Maintains quote documentation with accurate pricing and configurations<\/span><\/p><\/li><li><p><span>Ensures the integrity of client information maintained in the database systems<\/span><\/p><\/li><li><p><span>Updating and managing Excel spreadsheets<\/span><\/p><\/li><li><p><span>Dealing with external and internal queries in a professional, client orientated manner<\/span><\/p><\/li><li><p><span>Performs bookings (Purchase Order processing) and booking reconciliation<\/span><\/p><\/li><li><p><span>Performs QA self-check and peers-check<\/span><\/p><\/li><li><p><span>Growing skill and subject matter expertise to successfully perform quality assurance and begin to identify areas for improvement<\/span><\/p><\/li><li><p><span>Seeks counsel and guidance from more senior Sales Support staff and management, as needed.<\/span><\/p><\/li><li><p><span>Prioritizes tasks to meet deadlines, paying attention to details<\/span><\/p><\/li><li><p><span>Able to handle medium to high priority escalation items, while escalating most complex items to management for review and consideration<\/span><\/p><\/li><li><p><span>Effectively maintain and improve Knowledge Base Tool<\/span><\/p><\/li><li><p><span>Effectively identify and call out operational risks to management for review and consideration<\/span><\/p><\/li><li><p><span>Understands and participates in KMIP (Know, Measure, Improve, Perfect) methodology in daily activities, as relevant to role<\/span><\/p><\/li><li><p><span>Other duties, as assigned<\/span><\/p><\/li><\/ul><p><\/p><p><b><u>You Are\/Have<\/u><\/b><\/p><ul><li><p><b>Malaysian citizen<\/b><\/p><\/li><li><p><span>Associate: Graduates with a Diploma\/Degree, up to 1 year of relevant working experience preferred<\/span><\/p><\/li><li><p><span>Specialist: Graduates with a Diploma\/Degree, 2-3 years of relevant working experience preferred<\/span><\/p><\/li><li><p><span>Sr. Specialist: Graduates with a Diploma\/Degree, 3-4 years of relevant working experience preferred<\/span><\/p><\/li><li><p><b>Proficient in English for effective communication<\/b><\/p><\/li><li><p><span>Advance knowledge in Microsoft Office suite (Word, Excel)<\/span><\/p><\/li><li><p><span>Strong attention to detail<\/span><\/p><\/li><li><p><span>Possess effective verbal and written communication skills<\/span><\/p><\/li><li><p><span>Handle confidential information with complete integrity<\/span><\/p><\/li><li><p><span>Prior experience working independently with team-player mindset<\/span><\/p><\/li><li><p><span>Proven success in administrative tasks, organization of work materials, prioritization, and adherence to deadlines<\/span><\/p><\/li><li><p><span>Ability to identify, analyze, problem-solve, and recommend corrective and preventive action for high complexity and ambiguous scenario\/ issues. Escalate most challenging scenarios to management for direction<\/span><\/p><\/li><li><p><span>Ability to clearly articulate issues and challenges, and propose ideas or solutions<\/span><\/p><\/li><li><p><span>Proven ability to focus on customer needs and communicate with higher level staff, as needed<\/span><\/p><\/li><li><p><span>Proven success in working under pressure and tight deadlines (with or without guidance from senior team members)<\/span><\/p><\/li><li><p><span>Prior experience in following scripts and\/or processes according to contractual agreements<\/span><\/p><\/li><li><p><span>Proven success in multi-tasking, prioritizing, and managing time effectively<\/span><\/p><\/li><li><p><span>Ability to follow established procedures and practices<\/span><\/p><\/li><li><p><span>Proven success and aptitude to learn new technology and data<\/span><\/p><\/li><\/ul><p><\/p><p><b><u>Privacy and Information security<\/u><\/b><\/p><ul><li><p><span>Adhere security requirements in the process.<\/span><\/p><\/li><li><p><span>Protect the privacy of personal information.<\/span><\/p><\/li><\/ul><p><\/p><p><b><u>Our Benefits and Perks<\/u><\/b><\/p><ul><li><p><span>Group Term Life Insurance<\/span><\/p><\/li><li><p><span>Group Health Insurance with coverage for dependents<\/span><\/p><\/li><li><p><span>Flexi-benefit (Dental, vision, gym, broadband internet, birthday, maternity, healthcare screening, language classes)<\/span><\/p><\/li><li><p><span>Employee Assistance Program<\/span><\/p><\/li><li><p><span>Rewards and Recognition Program<\/span><\/p><\/li><li><p><span>Learning and Development Program<\/span><\/p><\/li><li><p><span>Fun &amp; Diversity Employee Engagement<\/span><\/p><\/li><\/ul><p><\/p><p><b><u>Accommodation and Diversity<\/u><\/b><\/p><p>We have always been and will always be committed to the principle that everyone at Concentrix, regardless of who they are, where they hail from, the color of their skin, who they worship, or who they love, has equal opportunity, with policies and values which codify this, across all the countries where we are based. All qualified applicants will be considered without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin or disability.<\/p><p><\/p><p><b><u>Other information<\/u><\/b><\/p><ul><li><p><b><span>Working Arrangement: 4 days WFH, 1 day WFO\u00a0<\/span><\/b><\/p><\/li><li><p><b><span>Working Hours: Monday to Friday, 4:00 PM - 1:00 AM\u00a0<\/span><\/b><\/p><\/li><li><p><b><span>Office Location: Wisma Mont Kiara, 1, Jalan Kiara, Mont Kiara, 50480 Kuala Lumpur<\/span><\/b><\/p><\/li><\/ul><p><\/p><p>If this sounds like an interesting opportunity, hit apply!<\/p><p><\/p><p><b>*Only shortlisted candidates will be contacted.<\/b><\/p>\",\"ats_external_id\":\"R1669594\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T17:45:12.250+08:00\",\"created_at\":\"2025-11-28T14:18:56.688+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MDM1?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Associate--Sales-Support--English-Speaker-_R1669594\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50480\",\"primary_location\":{\"id\":\"MY-KUM-WISMA-01\",\"wid\":\"6ca02145b1f0101d397c5fe5b8490000\",\"descriptor\":\"MYS Kuala Lumpur - 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Interest in Technology and willing to learn more about assigned systems technologies<\/li><li>Working with Others - Demonstrates experience of working in a team based environment supporting the team in achieving the highest quality standards and takes an active role in generating team morale<\/li><li>Planning &amp; Organizing - Ability to multitask, plan and prioritize workload<\/li><li>Experience of dealing with clients and ability to deal with virtual teams<\/li><li>Resilience - Demonstrates resilience and ability to work on own initiative<\/li><li>Problem Solving - Demonstrates problem solving and troubleshooting skills Responsibility for Results - Demonstrates ownership and accountability to achieve deadlines and targets language and English<\/li><\/ul><p><\/p><p><b>Other information:<\/b><\/p><ul><li>5 days&#39; work week (Monday - Friday)- ANZ hours<\/li><li>KL Office is located at Menara TRX<\/li><li>Permanent position<\/li><li>Onsite<\/li><\/ul><p><\/p><p><b><u>Privacy and Information security<\/u><\/b><\/p><ul><li>Adhere security requirements in the process.<\/li><li>Protect the privacy of personal information.<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1410\",\"campaign_id\":\"7954\",\"campaign_title\":\"Specialist, Customer Acquisition R1683319\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition\",\"street\":\"MYS Kuala Lumpur - 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Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"ff120ae1afc4100ca2fa47c51c0b0001\",\"address\":\"kalaivani.pnathan@concentrix.com\"},\"last_name\":\"P Nathan\",\"first_name\":\"Kalaivani\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"DSSI01SD\",\"wid\":\"de5750ec107b1014237f4857e1420000\",\"descriptor\":\"Associate, Sales Development\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-341257\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Lead-Generation-Representative--Thai-speaker-_R1669184\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Lead-Generation-Representative--Thai-speaker-_R1669184\/apply\",\"job_requisition_id\":\"R1669184\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"492c4a45eceb100ca5070373808d0005\",\"address\":\"sreeram.trikkursaraswathy@concentrix.com\"},\"last_name\":\"Trikkur\",\"first_name\":\"Sreeram\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1669184\",\"wid\":\"80b15ec59939102dc8be6985ccd00000\",\"descriptor\":\"R1669184 Lead Generation Representative (MY\/SG) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"ff120ae1afc4100ca2fa47c51c0b0001\",\"address\":\"kalaivani.pnathan@concentrix.com\"},\"last_name\":\"P Nathan\",\"first_name\":\"Kalaivani\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1415\",\"campaign_id\":\"7939\",\"campaign_title\":\"Sr. Specialist, Sales Trainer R1618086\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Sales Trainer\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Job Description Summary\\nImagine being able to partner with global technology leaders in a company that cares about YOU \u2013 your professional growth, your success, and your community.\\n\\nWe are looking for a Sales Trainer to join our team. Today.\\n\\nThe future team member who will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling. Reporting to a sales manager, you will develop an excellent level of product knowledge to support customers and promote offerings. Along the way, you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future!\",\"long_description\":\"<div><p><b>You Have:<\/b><\/p><\/div><div><ul><li><p>Bachelor&#39;s degree in Business, Marketing, or a related field (or equivalent experience).<\/p><\/li><li><p>Minimum of 5 years of experience in a sales training or coaching role, preferably within a technology or SaaS environment.<\/p><\/li><li><p>Experience in Sales Navigator Proven success in a sales role, ideally as an Account Executive or Sales Development Representative<\/p><\/li><li><p>Exceptional communication and presentation skills, with the ability to connect with diverse audiences and convey complex concepts clearly and effectively<\/p><\/li><li><p>Analytical mindset with the ability to translate sales data into actionable insights for coaching and improvement<\/p><\/li><li><p>Strong interpersonal skills and a collaborative approach to working with cross-functional teams<\/p><\/li><li><p>Proficiency in using LinkedIn&#39;s tools and features for sales purposes is a plus<\/p><\/li><li><p>Professional certifications in sales training or coaching (e.g., Certified Professional Sales Coach) are advantageous<\/p><\/li><\/ul><p><\/p><p><b><span>You Will<\/span><\/b><\/p><ul><li><p>Develop and deliver comprehensive training programs tailored to the needs of our LinkedIn Talent Solutions sales team, focusing on advanced sales techniques, consultative selling, and leveraging the power of LinkedIn&#39;s platform<\/p><\/li><li><p>Facilitate engaging and interactive training sessions, both in-person and virtually, to ensure continuous learning and skill enhancement for Sales Development Representatives (SDRs) and Account Executives (AEs)<\/p><\/li><li><p>Provide personalized coaching and actionable feedback to SDRs and AEs to drive individual growth, enhance performance, and maximize sales effectiveness<\/p><\/li><li><p>Analyze sales performance metrics and data to identify areas for improvement, develop targeted coaching plans, and track progress over time<\/p><\/li><li><p>Collaborate with sales leadership and cross-functional teams to refine sales strategies, processes, and alignment with LinkedIn&#39;s best practices<\/p><\/li><li><p>Contribute to the creation and evolution of training materials, resources, and playbooks to ensure content remains relevant and impactful<\/p><\/li><li><p>Participate in the onboarding process for new hires, ensuring seamless integration into the LinkedIn Talent Solutions sales team<\/p><\/li><li><p>Stay informed about industry trends, LinkedIn product updates, and competitor strategies to inform training content and approach<\/p><\/li><li><p>Champion a culture of continuous learning and development within the sales organization<\/p><\/li><li><p>Report on the effectiveness and impact of coaching and training initiatives during business reviews<\/p><\/li><li><p>Lead and report on quality initiatives and identify upskilling areas of the team<\/p><\/li><\/ul><p><\/p><p><b><span>Our Benefits\/Perks:<\/span><\/b><\/p><ul><li><p><span>Health Insurance with Dental Coverage for Employees <\/span><\/p><\/li><li><p><span>Paid Time off<\/span><\/p><\/li><li><p><span>Bereavement Leave<\/span><\/p><\/li><li><p><span>Life Insurance<\/span><\/p><\/li><li><p><span>Group Personal Accident Program<\/span><\/p><\/li><li><p><span>Employee Assistance Program<\/span><\/p><\/li><li><p><span>Rewards and recognition programs<\/span><\/p><\/li><li><p><span>Wellness Incentive Program<\/span><\/p><\/li><li><p><span>Learning and Development Programs<\/span><\/p><\/li><\/ul><p><br \/><b><span>Virtual First <\/span><\/b><br \/><span>Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you have the ability to work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when\/if required by the company. In addition, per PEZA regulations, we are mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director<\/span><\/p><\/div>\",\"ats_external_id\":\"R1618086\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-24T18:07:16.733+08:00\",\"created_at\":\"2025-11-28T14:13:24.754+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTM5?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Sr-Sales-Trainer_R1618086\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - Ayala North Exchange\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jason.balindo@concentrix.com\"},\"first_name\":\"Balindo, Jason\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"100829049\",\"wid\":\"60219339f7a01064adfacfad5bf9e250\",\"descriptor\":\"MC Valenciano (100829049)\"},{\"id\":\"017848\",\"wid\":\"db67be7c37fa10053b4b28bf2c910000\",\"descriptor\":\"Brian Magnayi (017848)\"},{\"id\":\"102475022\",\"wid\":\"771bdb8e659510375b0979ce0ca10000\",\"descriptor\":\"John Paul Luigi Mingoa (102475022)\"},{\"id\":\"102185421\",\"wid\":\"73e197c0f43c10199b6db53347470000\",\"descriptor\":\"Jass Balindo (102185421)\"},{\"id\":\"019102\",\"wid\":\"78893d07c56a10053ba27d1d29e90000\",\"descriptor\":\"Joana Mae Santiago (019102)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3245\",\"descriptor\":\"Sr. Specialist, Sales Trainer\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-317413\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Sr-Sales-Trainer_R1618086\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Sr-Sales-Trainer_R1618086\/apply\",\"job_requisition_id\":\"R1618086\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"brian.magnayi@concentrix.com\"},\"first_name\":\"Brian Magnayi (017848)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1618086\",\"wid\":\"7a8990cb877d1000f3b0754be78b0000\",\"descriptor\":\"Sr. Sales Trainer\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1416\",\"campaign_id\":\"7935\",\"campaign_title\":\"Specialist, Customer Success R1638332\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Success (English Speaker)\",\"street\":\"MYS Kuala Lumpur - 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This role is responsible for developing an excellent level of product or service knowledge to support carrying customer questions and concerns.\",\"long_description\":\"<ul><li>Manage high volume of customer contacts and communications through phone and email each day<\/li><li>Use contact search and productivity tools to verify contact information is accurate<\/li><li>Conduct health checks at agreed upon recurring intervals to gauge product satisfaction and value completion<\/li><li>Develop a level of product knowledge to speak intelligently to customers and address specific objections<\/li><li>Document and track qualitative feedback and quantifiable measurements through surveys, phone calls and emails using computer systems<\/li><li>Capture customers&#39; product expectations, experiences, satisfaction, and likelihood of abandonment, &#34;Voice of the Customer&#34;<\/li><li>Initiate steps through appropriate communication channels to address customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Work with teams and management to promote a positive customer experience<\/li><\/ul>\",\"ats_external_id\":\"R1638332\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:40:18.332+08:00\",\"created_at\":\"2025-11-28T14:13:13.746+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OTM1?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Specialist--Customer-Success--English-Speaker-_R1638332\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50480\",\"primary_location\":{\"id\":\"MY-KUM-WISMA-01\",\"wid\":\"6ca02145b1f0101d397c5fe5b8490000\",\"descriptor\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"dd6d1be38b5f10123ae3623073950005\",\"address\":\"jesusa.lobitana@concentrix.com\"},\"last_name\":\"Lobita\u00f1a\",\"first_name\":\"Su\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC3231\",\"wid\":\"7c3a6c16161210363027bf7c4bc50000\",\"descriptor\":\"Specialist, Customer Success\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-326721\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Specialist--Customer-Success--English-Speaker-_R1638332\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Specialist--Customer-Success--English-Speaker-_R1638332\/apply\",\"job_requisition_id\":\"R1638332\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"97459f49d696101f1481fe88dc380004\",\"address\":\"kisha.r@concentrix.com\"},\"last_name\":\"R\",\"first_name\":\"Kisha\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1638332\",\"wid\":\"c15471675bc710126e31fe003e450000\",\"descriptor\":\"R1638332 Specialist, Customer Success (English Speaker) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"dd6d1be38b5f10123ae3623073950005\",\"address\":\"jesusa.lobitana@concentrix.com\"},\"last_name\":\"Lobita\u00f1a\",\"first_name\":\"Su\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<ul><li>2&#43; years of experience working in a customer service<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Process orientation and ability to follow call scripts<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1417\",\"campaign_id\":\"7934\",\"campaign_title\":\"Associate, Sales Development R1669171\",\"campaign_type\":\"job_application\",\"job_title\":\"Lead Generation Representative (Thai speaker)\",\"street\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"address\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"55188\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Lead Generation Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li><div><p><b><span>What you will do:<\/span><\/b><\/p><\/div><div><ul><li><span>Be a specialist in SMB, Mid Market Account Profiling, lead generation and sales prospecting to generate sales qualified leads and opportunities from assigned list of accounts focused on customer segment and geographic territory through high volume cold calling and other viable channels\u00a0<\/span><\/li><\/ul><\/div><div><ul><li><span>Conduct lead conversion\/ lead lost engagement to capture feedback on buy\/ did not buy decisions\u00a0<\/span><\/li><\/ul><\/div><div><ul><li><span>Call, qualify, and convert sales qualified leads from market penetration campaigns\/ lists within SLA.<\/span><\/li><\/ul><\/div><div><ul><li><span>Execute strategy, drive to achieve objectives and activity metrics, and contribute input to the execution success.<\/span><\/li><\/ul><\/div><div><ul><li><span>Build relationships and communicate with IT and or Management level within the accounts provided.<\/span><\/li><\/ul><\/div><div><ul><li><span>Generate hot\/warm\/cold leads and hand over to sales team\u00a0<\/span><\/li><\/ul><\/div><div><ul><li><span>Own a leads call plan list of accounts in CRM\/Excel\u00a0 to qualify. Aggressively review call plan and call\/other activities in uncovering leads opportunity.<\/span><\/li><\/ul><\/div><div><ul><li><span>Responsible for leads management in accordance with call centre business process excellence. Generate sufficient SQL to Opportunity for sales closure and profile account list.<\/span><\/li><\/ul><\/div><div><ul><li><span>Maintain awareness of product conditions and current offering updates and promotions, and keep up-to-date on knowledge of the PC Print portfolio.<\/span><\/li><\/ul><\/div><div><ul><li><span>Liase with sales &amp; manage effective hand over, follow up to ensure timely closure of opportunities in the CRM\u00a0<\/span><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will need<\/span><\/b><\/p><\/div><div><ul><li><span>Excellent English and local language business communication\/written skills. 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years of experience working in IT sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><li>Native Korean language proficiency<\/li><\/ul>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1421\",\"campaign_id\":\"7923\",\"campaign_title\":\"Professional II, Global Service Delivery R1618078\",\"campaign_type\":\"job_application\",\"job_title\":\"Professional II, Global Service Delivery\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Job Description Summary\\nImagine being able to partner with globaltechnology leaders in a company that cares about YOU \u2013 your professional growth, your success, and your community.\\n\\nWe are looking for a Program Manager to join our team. Today. We are Concentrix. We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer.\\n\\nThe future team member is responsible for aligning our global programs, providing tactical production support to cross-regional and cross-functional projects, improving critical processes and interacting with the client\/stakeholder to assess, identify, and solve for health risk drivers in order to achieve customer retention and expansion. May function as a tactical production project management role on mildly complex projects with a heavy focus on cross-functional collaboration, regional calibration, and process improvement through alignment, teamwork, organization, and data analysis. \\n\\nAlong the way you will have access to excellent training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!\",\"long_description\":\"<div><div><b>You Will: <\/b><\/div><\/div><div><div><div><div><ul><li><p>Partner with cross functional teams to assess and identify client health risk drivers, propose corrective action plans<\/p><\/li><li><p>Partner with cross functional teams to develop and maintain strategic<\/p><\/li><li><p>roadmaps to drive<\/p><\/li><li><p>customer retention and expansion<\/p><\/li><li><p>Plan and lead high-impact initiatives to improve scaled sales efficiency and<\/p><\/li><li><p>effectiveness<\/p><\/li><li><p>Continually assess operational risks and leverage the operational understanding of client\/stakeholder processes to develop and implement corrective action plans globally<\/p><\/li><li><p>Build a culture of globally consistent best practices through continuous improvement by actively collecting feedback through various methods, evaluating efficiencies, and recommending changes to optimize sales delivery<\/p><\/li><li><p>Leverage strong interpersonal skills to establish trusted advisor relationships with clients<\/p><\/li><li><p>Acts as client champion and facilitate timely resolution of client issues, leveraging resources from across the company as needed<\/p><\/li><li><p>Lead expansion and efficiency projects including change requests<\/p><\/li><li><p>Oversee development and maintenance of knowledge assets to drive repeatability and rapid adoption of optimal processes<\/p><\/li><li><p>Seek counsel and guidance from higher level program managers. 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Complexity can vary based on several factors such as size, scope, number of geographies, variables or dynamics of customer and\/or project<\/p><\/li><li><p>Self-motivated with a strong affinity for vision setting, strategic problem solving, and driving action<\/p><\/li><li><p>Developing persuasive written and verbal communication skills across diverse functions and teams<\/p><\/li><li><p>Proficient experience with process optimization, program management, customer support strategy, or quality assurance<\/p><\/li><li><p>5 - 7 years of related experience to reflect skills and talent necessary for this role preferred (sales, presales, or sales training)<\/p><\/li><li><p>Competent decision-making, consensus building, and conflict management skills<\/p><\/li><li><p>Ability to work under pressure, highly adaptable, customer facing, and well organized<\/p><\/li><li><p>Excellent organizational skills with close attention to detail \u2022 Ability to prioritize initiatives to align with return on investment (ROI) and account impact<\/p><\/li><li><p>2&#43; years in a Business Analyst, Solution Architect, Project Management, or Program Management role<\/p><\/li><\/ul><p><\/p><p><b>Our Benefits\/Perks:<\/b><\/p><ul><li><p>Health Insurance with Dental Coverage for Employees<\/p><\/li><li><p>Bereavement Leave<\/p><\/li><li><p>Life Insurance<\/p><\/li><li><p>Group Personal Accident Program<\/p><\/li><li><p>Employee Assistance Program<\/p><\/li><li><p>Wellness Incentive Program<\/p><\/li><li><p>Learning and Development Programs<\/p><\/li><\/ul><p><\/p><p><b>Virtual First <\/b><\/p><p>Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. 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 Professional II, Global Service Delivery\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Imagine being able to partner with globaltechnology leaders in a company that cares about YOU \u2013 your professional growth, your success, and your community.\\n\\nWe are looking for a Program Manager to join our team. Today. We are Concentrix. We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer.\\n\\nThe future team member is responsible for aligning our global programs, providing tactical production support to cross-regional and cross-functional projects, improving critical processes and interacting with the client\/stakeholder to assess, identify, and solve for health risk drivers in order to achieve customer retention and expansion. May function as a tactical production project management role on mildly complex projects with a heavy focus on cross-functional collaboration, regional calibration, and process improvement through alignment, teamwork, organization, and data analysis. \\n\\nAlong the way you will have access to excellent training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!\",\"long_description\":\"<p><b>You Will: <\/b><\/p><ul><li><p>Partner with cross functional teams to assess and identify client health risk drivers, propose corrective action plans<\/p><\/li><li><p>Partner with cross functional teams to develop and maintain strategic<\/p><\/li><li><p>roadmaps to drive<\/p><\/li><li><p>customer retention and expansion<\/p><\/li><li><p>Plan and lead high-impact initiatives to improve scaled sales efficiency and<\/p><\/li><li><p>effectiveness<\/p><\/li><li><p>Continually assess operational risks and leverage the operational understanding of client\/stakeholder processes to develop and implement corrective action plans globally<\/p><\/li><li><p>Build a culture of globally consistent best practices through continuous improvement by actively collecting feedback through various methods, evaluating efficiencies, and recommending changes to optimize sales delivery<\/p><\/li><li><p>Leverage strong interpersonal skills to establish trusted advisor relationships with clients<\/p><\/li><li><p>Acts as client champion and facilitate timely resolution of client issues, leveraging resources from across the company as needed<\/p><\/li><li><p>Lead expansion and efficiency projects including change requests<\/p><\/li><li><p>Oversee development and maintenance of knowledge assets to drive repeatability and rapid adoption of optimal processes<\/p><\/li><li><p>Seek counsel and guidance from higher level program managers. Receive guidance and mentorship on more complex projects\/matters from higher level program managers and management<\/p><\/li><\/ul><p><\/p><p><b>You Have:<\/b><\/p><ul><li><p>Proficient experience managing mildly complex cross-functional projects and stakeholders, powered by data-driven insight. Complexity can vary based on several factors such as size, scope, number of geographies, variables or dynamics of customer and\/or project<\/p><\/li><li><p>Self-motivated with a strong affinity for vision setting, strategic problem solving, and driving action<\/p><\/li><li><p>Developing persuasive written and verbal communication skills across diverse functions and teams<\/p><\/li><li><p>Proficient experience with process optimization, program management, customer support strategy, or quality assurance<\/p><\/li><li><p>5 - 7 years of related experience to reflect skills and talent necessary for this role preferred (sales, presales, or sales training)<\/p><\/li><li><p>Competent decision-making, consensus building, and conflict management skills<\/p><\/li><li><p>Ability to work under pressure, highly adaptable, customer facing, and well organized<\/p><\/li><li><p>Excellent organizational skills with close attention to detail \u2022 Ability to prioritize initiatives to align with return on investment (ROI) and account impact<\/p><\/li><li><p>2&#43; years in a Business Analyst, Solution Architect, Project Management, or Program Management role<\/p><\/li><\/ul><p><\/p><p><b>Our Benefits\/Perks:<\/b><\/p><ul><li><p>Health Insurance with Dental Coverage for Employees<\/p><\/li><li><p>Bereavement Leave<\/p><\/li><li><p>Life Insurance<\/p><\/li><li><p>Group Personal Accident Program<\/p><\/li><li><p>Employee Assistance Program<\/p><\/li><li><p>Wellness Incentive Program<\/p><\/li><li><p>Learning and Development Programs<\/p><\/li><\/ul><p><\/p><p><b>Virtual First <\/b><\/p><p>Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you can work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when\/if required by the company. Also, per PEZA regulations, we are mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director<\/p><p><\/p>\",\"ats_external_id\":\"R1618075\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:40:32.789+08:00\",\"created_at\":\"2025-11-28T14:10:44.438+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODk5?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Talent-Connect----Professional-II--Global-Service-Delivery_R1618075\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - 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 Professional II, Global Service Delivery (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"bdc51090f43e100556bb4085ad8c0000\",\"address\":\"arlene.cogay@concentrix.com\"},\"last_name\":\"Cogay\",\"first_name\":\"Arlene\"},{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},{\"email\":{\"wid\":\"ec297acd813f1019b072c65b1a700003\",\"address\":\"jason.balindo@concentrix.com\"},\"last_name\":\"Balindo\",\"first_name\":\"Jason\"},{\"email\":{\"wid\":\"ce41dc93499710055688e90243590000\",\"address\":\"joanamae.santiago@concentrix.com\"},\"last_name\":\"Santiago\",\"first_name\":\"Joana Mae\"},{\"email\":{\"wid\":\"1cd4b8074d7e10376b4313abd81a0003\",\"address\":\"johnpaulluigi.mingoa@concentrix.com\"},\"last_name\":\"Mingoa\",\"first_name\":\"John Paul Luigi\"},{\"email\":{\"wid\":\"8e0a68a0a3d6100556a4a412926c0001\",\"address\":\"marelycarmela.valdez@concentrix.com\"},\"last_name\":\"Valdez\",\"first_name\":\"Marely Carmela\"},{\"email\":{\"wid\":\"108a9bcf4333101556835940f9fe0001\",\"address\":\"francescamichaella.valenciano@concentrix.com\"},\"last_name\":\"Valenciano\",\"first_name\":\"MC\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8B\",\"wid\":\"0227dc387a0901afed42c8f6e0656d35\",\"descriptor\":\"Grade 8B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1423\",\"campaign_id\":\"7897\",\"campaign_title\":\"Sr. Professional I, Financial Planning &amp; Analysis R1669467\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Professional I, Financial Planning & Analysis\",\"street\":\"PHL Work-at-Home\",\"address\":\"PHL Work-at-Home\",\"city\":\"PHL\",\"state\":\"Abra\",\"postal_code\":\"2800\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p><span>The Global Opex team is responsible for managing the financial planning &amp; analysis, budget monitoring, conceptualizing &amp; operationalizing analytical reports for decision support, and ensuring that the company&#39;s accounting procedures &amp; reporting conform to generally accepted accounting principles. The team helps in decision-making regarding Opex with focus on trends, critical metrics, efficiency and commercial improvements for <\/span><span>accounts\/organization.<\/span><\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><ul><li><span>Monthly financial reporting and analysis of performance for Global IT Opex<\/span><\/li><li><span>Assist in month end closing and make sure the accruals for opex functions are in right balance.<\/span><\/li><li><span>Understand financial aspects of the IT business and highlight the opportunities for savings and risks<\/span><\/li><li><span>Perform modeling and financial analysis relating to investments<\/span><\/li><li><span>Work with Senior Executives to drive cost reductions and process improvement<\/span><\/li><li><span>Coordinate and prepare annual budgets and quarterly forecasts for expense and capital\u00a0<\/span><\/li><li><span>Analyze key drivers of costs to implement actionable measures<\/span><\/li><li><span>Performing duties during month-end financial close processes<\/span><\/li><li><span>Analyzing and reporting current and past financial data<\/span><\/li><li><span>Suggesting budgets and forecasts and process improvements<\/span><\/li><li><span>Exploring cost opportunities and work with various departments to drive cost efficiency<\/span><\/li><li><span>Developing initiatives and policies that may improve financial growth<\/span><\/li><li><span>Performing ad-hoc analyses as needed<\/span><\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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Applications without this requirement may not be reviewed.<\/span><\/i><\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Sr. Specialist, Customer Success\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":\"<p><b>You Have:<\/b><\/p><ul><li><p>4-5 years of experience working in a customer service preferred<\/p><\/li><li><p>Demonstrated ability to effectively communicate with customers in a fast-paced environment, with proven success<\/p><\/li><li><p>Depth of prior experience with high volume calling<\/p><\/li><li><p>Demonstrated aptitude to learn new technology is required, with proven success<\/p><\/li><li><p>Excellent knowledge of Microsoft Office programs<\/p><\/li><li><p>Demonstrated ability to follow instructions, follow call scripts, and adhere to defined processes, while using independent judgement when deviation from standard needed<\/p><\/li><li><p>Advanced communication skills (verbal, written)<\/p><\/li><li><p>Experience working with Salesforce.com or similar CRM required<\/p><\/li><li><p>Demonstrated ability to multi-task, prioritize, and manage time effectively<\/p><\/li><\/ul><p><\/p><p><b><span>You Will<\/span><\/b><\/p><ul><li><p>Manage high volume of customer contacts and communications through phone and email each day<\/p><\/li><li><p>Use contact search and productivity tools to verify contact information is accurate<\/p><\/li><li><p>Conduct health checks at agreed upon recurring intervals to gauge product satisfaction and value attainment, using independent judgement<\/p><\/li><li><p>Develop an advanced level of product knowledge to speak intelligently to customers and successfully address specific objections<\/p><\/li><li><p>Clearly document and track qualitative feedback and quantifiable measurements through surveys, phone calls and emails using computer systems<\/p><\/li><li><p>Successfully capture customers&#39; product expectations, experiences, satisfaction, and likelihood of abandonment, \u201cVoice of the Customer\u201d<\/p><\/li><li><p>Initiate steps through appropriate communication channels to address customer concerns\/roadblocks prohibiting satisfaction or product usage<\/p><\/li><li><p>Ensure high level of professionalism during all interactions with customers and prospects<\/p><\/li><li><p>Collaborate with cross functional teams and management to drive a superior customer experience<\/p><\/li><li><p>Ability to provide consultative support May potentially attend vendor and\/or external events, as needed<\/p><\/li><li><p>May provide mentoring and guidance to more junior Customer Success staff<\/p><\/li><li><p>Other duties, as assigned and necessary<\/p><\/li><\/ul><p><\/p><p><b><span>Our Benefits\/Perks:<\/span><\/b><\/p><ul><li><p><span>Health Insurance with Dental Coverage for Employees <\/span><\/p><\/li><li><p><span>Paid Time off<\/span><\/p><\/li><li><p><span>Bereavement Leave<\/span><\/p><\/li><li><p><span>Life Insurance<\/span><\/p><\/li><li><p><span>Group Personal Accident Program<\/span><\/p><\/li><li><p><span>Employee Assistance Program<\/span><\/p><\/li><li><p><span>Rewards and recognition programs<\/span><\/p><\/li><li><p><span>Wellness Incentive Program<\/span><\/p><\/li><li><p><span>Learning and Development Programs<\/span><\/p><\/li><\/ul><p><br \/><b><span>Virtual First <\/span><\/b><br \/><span>Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you have the ability to work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when\/if required by the company. 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Equipment will be provided, but Internet connection and a space at home to work is required. While you have the ability to work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when\/if required by the company. 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Ayala North Exchange\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"bdc51090f43e100556bb4085ad8c0000\",\"address\":\"arlene.cogay@concentrix.com\"},\"last_name\":\"Cogay\",\"first_name\":\"Arlene\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC3231\",\"wid\":\"7c3a6c16161210363027bf7c4bc50000\",\"descriptor\":\"Specialist, Customer Success\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-315466\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Talent-Connect---Specialist--Customer-Success_R1614509\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Talent-Connect---Specialist--Customer-Success_R1614509\/apply\",\"job_requisition_id\":\"R1614509\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1614509\",\"wid\":\"07b0b2aee74110393b8709a62ce40000\",\"descriptor\":\"R1614509 Talent Connect - 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BI Analyst\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Imagine being able to partner with global technology leaders in a company that cares about YOU \u2013 your professional growth, your success, and your community.\\n\\n\\nWe are looking for a BI Analyst to join our team. Today.\\n\\nThe future team member that will lead our decisions for customers and partners by developing and providing data through data analysis and by creating reports of patterns, insights and trends. Reporting to the Manager of Business Intelligence, You will mine data from a variety of data resources to design impact recommendations to our partners. The Business Intelligence Analyst will create specifications for reports and analysis based on in-depth assessment and understanding of our needs and data available. Along the way you will have access to excellent training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future\",\"long_description\":\"<div><p><b><span>You Have:<\/span><\/b><\/p><\/div><div><ul><li><p><span>Proficient knowledge of expanded analysis tools (such as OLTP\/OLAP data structures, Advanced Excel (can maintain complex spreadsheets), Tableau, Salesforce, Power BI, Business Objects)<\/span><\/p><\/li><li><p><span>Proficient knowledge of domain languages (such as SQL Query, HIVE QL)<\/span><\/p><\/li><li><p><span>Apply moderately complex statistical methods (such as deviations, quartiles)<\/span><\/p><\/li><li><p><span>2\u20135 years of related experience to reflect skills and talent necessary for this role<\/span><\/p><\/li><li><p><span>Practical sales motion knowledge<\/span><\/p><\/li><li><p><span>Practical industry and demographic understanding in one of the following: (hardware, software, SaaS, healthcare or industrial)<\/span><\/p><\/li><li><p><span>Proficiency in all Microsoft products especially Word, Excel (can maintain complex spreadsheets) and PowerPoint<\/span><\/p><\/li><li><p><span>Bachelor&#39;s Degree of Diploma in computer science, finance or <\/span><span><span><span><span>statistics\/mathematics<\/span><\/span><\/span><\/span><\/p><\/li><li><p><span>4&#43; years&#39; experience in data-driven business insight recommendations, business analytics, dashboard design experience<\/span><\/p><\/li><\/ul><p><br \/><b><span>You will:<\/span><\/b><\/p><ul><li><p><span>Interpret moderately complex goals, trends, risks and areas for improvement by collecting, analyzing and reporting on key metrics and conclusions. May maintain integrity of reports and dashboards to allow business to operate<\/span><\/p><\/li><li><p><span>Use expanded solutions and knowledge to support customer teams and increase efficiency. Work on projects\/matters of moderate complexity in an independent contributor role.<\/span><\/p><\/li><li><p><span>Work and builds internal and external relationships to ensure high-quality data is available for analysis and better understanding<\/span><\/p><\/li><li><p><span>Develop data-driven insights to all partners<\/span><\/p><\/li><li><p><span>Engage daily with partners for planning, forecasting and gaining an understanding of questions for appropriate documentation and analysis<\/span><\/p><\/li><li><p><span>Work well independently and will seek counsel and guidance on more complex projects\/matters. 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This position does not interface with customers directly.\",\"long_description\":\"<p><\/p><p>Dare to be #DifferentByDesign? Grab the opportunity to be part of a global organization where Experience is Everything. Enjoy a disruptive workplace as we provide endless learning opportunities, sustainable career development, and an employee centric environment.<\/p><p><\/p><p><u>Job Summary<\/u>: The Customer Care Expert, with the help of key support teams, will manage functions aimed to develop strategic growth opportunities for both our Clients and Business Owners. The incumbent will be responsible in implementing business processes which are aligned with committed standards and service level agreements. As a member of our team of delivery experts, he\/she will play a key role for all stakeholders as we continue to drive operational excellence and top of the line services.<\/p><p><\/p><p><u>Essential Duties and Responsibilities<\/u>:<\/p><ul><li>Utilize Different Communication Platforms to Engage &amp; Build Positive Relationships with Clients or Business Owners<\/li><li>Serve as a Knowledge-Source for Existing Processes and Contribute in the Development of New Business Strategies<\/li><li>Be a Champion in Addressing Customer Needs based on Assigned Responsibilities \u2013 i.e. Customer Service, Technical Support, Sales, and other Business-to-Business Functions<\/li><li>Perform Necessary Research and Analysis to Provide Proper Resolution and Ensure Quality of Services Rendered<\/li><li>Coordinate with Internal and External Departments to Maximize Available Resources and Convert each Client Interaction as Potential Growth Opportunities for the Business<\/li><li>Complete Other Related 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Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Job Description Summary\\nImagine being able to partner with global technology leaders in a company that cares about YOU \u2013 your professional growth, your success, and your community.\\n\\nWe are looking for a BI Specialist to join our team. Today.\\n\\nThe future team member that will lead our decisions for customers and partners by developing and providing data through data analysis and by creating reports of patterns, insights and trends. Reporting to the Manager of Business Intelligence, You will mine data from a variety of data resources to design impact recommendations to our partners. The Senior Business Intelligence Analyst will create specifications for reports and analysis based on in-depth assessment and understanding of our needs and data available. Along the way you will have access to excellent training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!\",\"long_description\":\"<div><p><b><span>You Have:<\/span><\/b><\/p><\/div><div><div><div><div><div><ul><li><p>Proficient knowledge of advanced analysis solutions\/tools (such as OLTP\/OLAP data structures, advanced Excel, Tableau, Salesforce, Power BI, Business Objects)<\/p><\/li><li><p>Proficient knowledge of domain languages (such as SQL Query, HIVEQL, etc.) \u2022 Application of highly complex statistical methods (such as regression analysis, correlation, causation, etc.)<\/p><\/li><li><p>5&#43; years of related experience to reflect skills and talent necessary for this role preferred<\/p><\/li><li><p>Requires the ability to communicate and present effectively to all levels of external and\/or internal leadership, including a strong executive presence<\/p><\/li><li><p>May require advanced sales motion knowledge (such as new sales, renewals, customer success)<\/p><\/li><li><p>May require advanced industry &amp; demographic understanding in one of the following (hardware, software, SaaS, healthcare, or industrial)<\/p><\/li><li><p>May require strong proficiency in all Microsoft Office applications (especially Word, Excel, and PowerPoint)<\/p><\/li><\/ul><p><\/p><p><b>You Will:<\/b><\/p><ul><li><p>Leverage independent judgement and advanced analytical skills to interpret highly complex goals, trends, risks, and areas for improvement by collecting, analyzing, reporting, and predicting on key metrics and conclusions<\/p><\/li><li><p>Use advanced analytic solutions to support customer teams and improve efficiencies. Work on projects\/matters of high complexity in an advisor role. Complexity can vary based on several factors such as client size, number of systems, varying levels of established structures, or dynamics of customer and or data<\/p><\/li><li><p>Work cross-functionally to serve as a trusted advisor and expert for internal and\/or external relationships to ensure high quality data is available for analysis and better business understanding<\/p><\/li><li><p>Develop and deliver highly complex data-driven insights, recommendations, and predictions to internal and\/or external stakeholder<\/p><\/li><li><p>Engage with strategic stakeholders for planning, forecasting, and gaining a solid understanding of impactful business questions to successfully document for analysis and decision making \u2022 Provide guidance and mentorship to more junior level analysts and receives mentorship related to new complex business problems and highly complex projects. Work is highly independent and reliable<\/p><\/li><\/ul><p><\/p><p><b><span>Our Benefits\/Perks:<\/span><\/b><\/p><ul><li><p><span>Health Insurance with Dental Coverage for Employees <\/span><\/p><\/li><li><p><span>Paid Time off<\/span><\/p><\/li><li><p><span>Bereavement Leave<\/span><\/p><\/li><li><p><span>Life Insurance<\/span><\/p><\/li><li><p><span>Group Personal Accident Program<\/span><\/p><\/li><li><p><span>Employee Assistance Program<\/span><\/p><\/li><li><p><span>Recognition programs<\/span><\/p><\/li><li><p><span>Wellness Incentive Program<\/span><\/p><\/li><li><p><span>Learning and Development Programs<\/span><\/p><\/li><\/ul><p><br \/><b><span>Virtual First<\/span><\/b><br \/><span>Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you have the ability to work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when\/if required by the company. In addition, per PEZA regulations, the company is mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director.<\/span><\/p><\/div><\/div><\/div><\/div><\/div><p><\/p>\",\"ats_external_id\":\"R1603201\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:39:27.940+08:00\",\"created_at\":\"2025-11-28T14:03:17.544+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODQ5?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Talent-Connect---BI-Specialist_R1603201\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Business Intelligence and Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - Ayala North Exchange\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"bdc51090f43e100556bb4085ad8c0000\",\"address\":\"arlene.cogay@concentrix.com\"},\"last_name\":\"Cogay\",\"first_name\":\"Arlene\"},\"categories\":[{\"id\":\"CF Business Intelligence and Insights\",\"wid\":\"8e4db81522a2101fda26debc8d540000\",\"descriptor\":\"Business Intelligence and Insights\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JT1089\",\"wid\":\"f5917a8924d9101021f64172f8fe0000\",\"descriptor\":\"Professional, BI Specialist (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-310104\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Talent-Connect---BI-Specialist_R1603201\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Talent-Connect---BI-Specialist_R1603201\/apply\",\"job_requisition_id\":\"R1603201\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1603201\",\"wid\":\"8fb288b464fc102e7516f968d79b0001\",\"descriptor\":\"R1603201 Talent Connect - BI Specialist (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"bdc51090f43e100556bb4085ad8c0000\",\"address\":\"arlene.cogay@concentrix.com\"},\"last_name\":\"Cogay\",\"first_name\":\"Arlene\"},{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},{\"email\":{\"wid\":\"ec297acd813f1019b072c65b1a700003\",\"address\":\"jason.balindo@concentrix.com\"},\"last_name\":\"Balindo\",\"first_name\":\"Jason\"},{\"email\":{\"wid\":\"ce41dc93499710055688e90243590000\",\"address\":\"joanamae.santiago@concentrix.com\"},\"last_name\":\"Santiago\",\"first_name\":\"Joana Mae\"},{\"email\":{\"wid\":\"1cd4b8074d7e10376b4313abd81a0003\",\"address\":\"johnpaulluigi.mingoa@concentrix.com\"},\"last_name\":\"Mingoa\",\"first_name\":\"John Paul Luigi\"},{\"email\":{\"wid\":\"8e0a68a0a3d6100556a4a412926c0001\",\"address\":\"marelycarmela.valdez@concentrix.com\"},\"last_name\":\"Valdez\",\"first_name\":\"Marely Carmela\"},{\"email\":{\"wid\":\"108a9bcf4333101556835940f9fe0001\",\"address\":\"francescamichaella.valenciano@concentrix.com\"},\"last_name\":\"Valenciano\",\"first_name\":\"MC\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1431\",\"campaign_id\":\"7846\",\"campaign_title\":\"Sr. Trainer I R1683213\",\"campaign_type\":\"job_application\",\"job_title\":\"Training and Quality GVPEG 2026\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Quality Evaluator role is responsible for supporting the monitoring and evaluating the quality of inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards.  As an output of assessing quality standards, provide insight to customers to contribute to program performance improvements.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email<\/li><li>Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li><li>Participates in calibration sessions\/call listening sessions with Quality Leadership staff, Operations, Program Management and clients to ensure scoring consistency and best practices<\/li><li>Participates in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<\/li><li>Maintains strong program knowledge base; basic understanding of client products, services and\/or program strategies<\/li><li>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li><li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.)<\/li><li>Complete phone time to keep current on programs (as applicable)<\/li><li>Contribute to maintaining forms and legends documents<\/li><li>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with less than one year of relevant experience preferred<\/li><li>Effective communication skills, both written and verbal<\/li><li>Proficient in Microsoft Office<\/li><li>Ability to multi-task and meet timelines on deliverable<\/li><li>Detail-oriented<\/li><li><\/li><\/ul><h2>Career Framework Role\u00a0<\/h2><p>Entry level job with little or no prior relevant work experience.\u00a0 Acquires basic skills to perform routine tasks.\u00a0 Work is prescribed and completed with little autonomy. Works with either close supervision or under clearly defined procedures.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1683213\",\"location\":\"Pasig City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T04:49:38.432+08:00\",\"created_at\":\"2025-11-28T14:03:03.011+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODQ2?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Training-and-Quality-GVPEG-2026_R1683213\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-06\",\"wid\":\"740544c0a47f01fd06e2c88f1f116766\",\"descriptor\":\"PHL Quezon City - Tera Tower 1st Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"danielle.cunanan@concentrix.com\"},\"first_name\":\"Cunanan, Danielle\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"101833680\",\"wid\":\"b4c7af8eeeb50151d7582b0ab31ac60d\",\"descriptor\":\"Camille Rae Usman (101833680)\"},{\"id\":\"102845435\",\"wid\":\"eda8faa1ebdf1004fff858e745810000\",\"descriptor\":\"Danielle Cunanan (102845435)\"},{\"id\":\"101797319\",\"wid\":\"cc71ac991782015afe214535200a9bca\",\"descriptor\":\"Maria Pabon (101797319)\"},{\"id\":\"102320880\",\"wid\":\"b0ca480fb0c4100e7088e123304e0000\",\"descriptor\":\"Denniesze Mickaela Santiago (102320880)\"},{\"id\":\"101346360\",\"wid\":\"e0fdd95e5c6f0180304cf95d9526e07c\",\"descriptor\":\"Rizza Trabucon (101346360)\"},{\"id\":\"209900\",\"wid\":\"9f196ba80a8701d823bf1ca305190bae\",\"descriptor\":\"Carolyn Ranay (209900)\"},{\"id\":\"102481133\",\"wid\":\"ddd91082c787103aaf35002751f10000\",\"descriptor\":\"Amabelle Ruiz (102481133)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1662\",\"descriptor\":\"Sr. Trainer I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-355341\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Training-and-Quality-GVPEG-2026_R1683213\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Training-and-Quality-GVPEG-2026_R1683213\/apply\",\"job_requisition_id\":\"R1683213\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marialouella.domingo@concentrix.com\"},\"first_name\":\"Marielle Sto. Domingo (091788)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1683213\",\"wid\":\"a4e7d20ee6a3103b2e831e7742970000\",\"descriptor\":\"Training and Quality GVPEG 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1432\",\"campaign_id\":\"7841\",\"campaign_title\":\"Manager II, Training &amp; Quality R1683225\",\"campaign_type\":\"job_application\",\"job_title\":\"ACTIVE POOLING: Quality Manager | Eton QC\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Manager I, Training assist with the analysis, scheduling and implementation of all classroom training in support of client programs to ensure superior workforce preparation. This position is responsible for cultivating client and departmental relationships resulting in reduced cost, continual performance improvement, and increased revenue. Responsible for the overall direction, coordination, and evaluation of the department.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Develop a department of well-trained, competent professionals who continuously improve the organization and themselves<\/li><li>Conduct Train-the-Trainer sessions<\/li><li>Conduct quarterly one-on-ones with Trainers<\/li><li>Coordinate with the Quality Supervisor and Operations on consistency issues<\/li><li>Create and maintain consultant training schedule<\/li><li>Cultivate a close working relationship with Training Manager(s), Training department personnel, Operations, and other Concentrix managers, supervisors and consultants<\/li><li>Coordinate the maintenance and development of training workbooks and other training tools used by the Training organization<\/li><\/ul><p><\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred<\/li><li>Strong communication skills, both written and verbal<\/li><li>Proficient in Microsoft Office<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Self-starter, sense of urgency, and works well under pressure<\/li><li>Ability to foster a sense of professionalism and relationship building for self and team<\/li><li>Strong attention to detail<\/li><li>Ability to work a flexible schedule<\/li><li>Occasional travel<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback.\u00a0 Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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Also, per PEZA regulations, the company is mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director<\/p><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1603194\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:39:27.962+08:00\",\"created_at\":\"2025-11-28T14:01:42.144+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODMz?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Talent-Connect---Manager-I--B2B-Sales_R1603194\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - 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Manager I, B2B Sales (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"bdc51090f43e100556bb4085ad8c0000\",\"address\":\"arlene.cogay@concentrix.com\"},\"last_name\":\"Cogay\",\"first_name\":\"Arlene\"},{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},{\"email\":{\"wid\":\"ec297acd813f1019b072c65b1a700003\",\"address\":\"jason.balindo@concentrix.com\"},\"last_name\":\"Balindo\",\"first_name\":\"Jason\"},{\"email\":{\"wid\":\"ce41dc93499710055688e90243590000\",\"address\":\"joanamae.santiago@concentrix.com\"},\"last_name\":\"Santiago\",\"first_name\":\"Joana Mae\"},{\"email\":{\"wid\":\"1cd4b8074d7e10376b4313abd81a0003\",\"address\":\"johnpaulluigi.mingoa@concentrix.com\"},\"last_name\":\"Mingoa\",\"first_name\":\"John Paul Luigi\"},{\"email\":{\"wid\":\"8e0a68a0a3d6100556a4a412926c0001\",\"address\":\"marelycarmela.valdez@concentrix.com\"},\"last_name\":\"Valdez\",\"first_name\":\"Marely Carmela\"},{\"email\":{\"wid\":\"108a9bcf4333101556835940f9fe0001\",\"address\":\"francescamichaella.valenciano@concentrix.com\"},\"last_name\":\"Valenciano\",\"first_name\":\"MC\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1436\",\"campaign_id\":\"7832\",\"campaign_title\":\"Sr. Quality Evaluator R1672512\",\"campaign_type\":\"job_application\",\"job_title\":\"2026 Training and Quality GVPKP\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Quality Evaluator role is responsible for supporting the monitoring and evaluating the quality of inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards.  As an output of assessing quality standards, provide insight to customers to contribute to program performance improvements.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email<\/li><li>Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li><li>Participates in calibration sessions\/call listening sessions with Quality Leadership staff, Operations, Program Management and clients to ensure scoring consistency and best practices<\/li><li>Participates in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<\/li><li>Maintains strong program knowledge base; basic understanding of client products, services and\/or program strategies<\/li><li>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li><li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.)<\/li><li>Complete phone time to keep current on programs (as applicable)<\/li><li>Contribute to maintaining forms and legends documents<\/li><li>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with less than one year of relevant experience preferred<\/li><li>Effective communication skills, both written and verbal<\/li><li>Proficient in Microsoft Office<\/li><li>Ability to multi-task and meet timelines on deliverable<\/li><li>Detail-oriented<\/li><li><\/li><\/ul><h2>Career Framework Role\u00a0<\/h2><p>Entry level job with little or no prior relevant work experience.\u00a0 Acquires basic skills to perform routine tasks.\u00a0 Work is prescribed and completed with little autonomy. Works with either close supervision or under clearly defined procedures.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1672512\",\"location\":\"Pasig City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-12T14:04:31.236+08:00\",\"created_at\":\"2025-11-28T14:01:38.642+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODMy?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/XMLNAME-2026-Training-and-Quality-GVPKP_R1672512\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training and Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Pasig City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Quezon_City\",\"wid\":\"740544c0a47f013fcc82fa781f11ba59\",\"descriptor\":\"PHL Quezon City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"michaella.alejandro@concentrix.com\"},\"first_name\":\"Alejandro, Michaella\"},\"categories\":[{\"descriptor\":\"CF Training and Quality\"}],\"recruiters\":[{\"id\":\"101534418\",\"wid\":\"ae4f445f714f013b98ea7007891c9499\",\"descriptor\":\"Julian Cifra (101534418)\"},{\"id\":\"102490175\",\"wid\":\"65ed2dbc3e86103e0f5e1612bf660000\",\"descriptor\":\"Michaella Alejandro (102490175)\"},{\"id\":\"101428025\",\"wid\":\"5cf511cd9cdc01a43bcd30d03a15ff52\",\"descriptor\":\"Abrah Ann Crescini Subaria (101428025)\"},{\"id\":\"101797317\",\"wid\":\"72642e8ca27d01fe64e238c31f0a0371\",\"descriptor\":\"Kash Reyes (101797317)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1684\",\"descriptor\":\"Manager I, Training & Quality\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-352751\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/XMLNAME-2026-Training-and-Quality-GVPKP_R1672512\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/XMLNAME-2026-Training-and-Quality-GVPKP_R1672512\/apply\",\"job_requisition_id\":\"R1672512\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"abrahann.subaria@concentrix.com\"},\"first_name\":\"Abrah Ann Crescini Subaria (101428025)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1672512\",\"wid\":\"7a70a101a05f1030e4b4c3b8e84a0000\",\"descriptor\":\"2026 Training and Quality GVPKP\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1437\",\"campaign_id\":\"7823\",\"campaign_title\":\"Operations Manager I R1683212\",\"campaign_type\":\"job_application\",\"job_title\":\"Delivery Operations GVPEG 2026\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Voice and Non Voice support provided to customers. Our services include Level 1 and Level 2 technical support in a 24 \/ 7 environment.\",\"long_description\":\"<h2><b>Essential Functions\/Core Responsibilities<\/b><\/h2><p>Primary escalation contact for Account Leaders, such as customer complaint root cause &amp; improvement action plan reviews<\/p><p>Provide account-specific KPI\/SLA\/SLO reporting and monitoring<\/p><p>Provide \/ process Account Knowledge \/ Process Updates<\/p><p>Account-specific Quality Performance (monitor account QA objective and account-specific quality reviews as needed including<\/p><p>attending client QA calibration meetings)<\/p><p>Point of contact for Account Leadership for Help Desk inquiries<\/p><p>Work with Account Leadership to identify Help Desk process improvements and provide trend analysis as identified\/needed<\/p><p>(e.g., top ten calls review, etc.)<\/p><p>Liaison for Level 2 Resolver Groups (e.g., account knowledge updates, case escalations, customer complaint reviews, account process reviews etc.)<\/p><p>Monitor baseline volumes and AHT<\/p><p>Account specific problem management (e.g., monitor rejected cases, cases not accepted by Level 2, Sev 1 &amp; 2 monitoring\/root<\/p><p>cause analysis)<\/p><p>Respond and\/or resolve account-specific customer complaints (e.g. complaint process documentation, complaint case tracking, etc.)<\/p><p>Attend and participate in account-specific governance meetings, providing KPI\/SLA\/SLO reports, c-sat results etc. (e.g., monthly<\/p><p>&amp; quarterly governance, QPRs etc.)<\/p><p>Provide on-call, after hours account support as needed<\/p><p>Provide Level 1 agent testing as needed<\/p><p>Desired Skills:<\/p><p>Must be a Graduate<\/p><p>Excellent Communication skills<\/p><p>Knowledge of MS Office<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Works autonomously within established procedures and practices; seeks guidance in the more complex aspects of the process (extensive latitude for independent judgment).\u00a0 Does not have any outstanding disciplinary, attendance or performance issues.\u00a0 Analyzes process-related problems and suggest possible solutions.\u00a0 Guides and trains junior team member and facilitates their work.\u00a0 Demonstrates mastery of required behaviors\/competencies such as the ability to teach\/coach other agents and\/or support the program by performing data analysis work.\u00a0 Client feedback must be favorable for progression to this level.\u00a0 Opportunity to progress here is dependent on business needs.\u00a0 Call handling tasks may be required as business needs dictate.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1683212\",\"location\":\"Pasig City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-28T16:04:22.058+08:00\",\"created_at\":\"2025-11-28T14:00:20.002+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODIz?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Delivery-Operations-GVPEG-2026_R1683212\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Pasig City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Quezon_City\",\"wid\":\"740544c0a47f013fcc82fa781f11ba59\",\"descriptor\":\"PHL Quezon City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"danielle.cunanan@concentrix.com\"},\"first_name\":\"Cunanan, Danielle\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"101833680\",\"wid\":\"b4c7af8eeeb50151d7582b0ab31ac60d\",\"descriptor\":\"Camille Rae Usman (101833680)\"},{\"id\":\"102845435\",\"wid\":\"eda8faa1ebdf1004fff858e745810000\",\"descriptor\":\"Danielle Cunanan (102845435)\"},{\"id\":\"101797319\",\"wid\":\"cc71ac991782015afe214535200a9bca\",\"descriptor\":\"Maria Pabon (101797319)\"},{\"id\":\"102320880\",\"wid\":\"b0ca480fb0c4100e7088e123304e0000\",\"descriptor\":\"Denniesze Mickaela Santiago (102320880)\"},{\"id\":\"101346360\",\"wid\":\"e0fdd95e5c6f0180304cf95d9526e07c\",\"descriptor\":\"Rizza Trabucon (101346360)\"},{\"id\":\"209900\",\"wid\":\"9f196ba80a8701d823bf1ca305190bae\",\"descriptor\":\"Carolyn Ranay (209900)\"},{\"id\":\"102481133\",\"wid\":\"ddd91082c787103aaf35002751f10000\",\"descriptor\":\"Amabelle Ruiz (102481133)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361223\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Delivery-Operations-GVPEG-2026_R1683212\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Delivery-Operations-GVPEG-2026_R1683212\/apply\",\"job_requisition_id\":\"R1683212\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"marialouella.domingo@concentrix.com\"},\"first_name\":\"Marielle Sto. Domingo (091788)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"},{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"},{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"},{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1683212\",\"wid\":\"a4e7d20ee6a3103b2e6a115c19180000\",\"descriptor\":\"Delivery Operations GVPEG 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1438\",\"campaign_id\":\"7822\",\"campaign_title\":\"Quality Evaluator R1573254\",\"campaign_type\":\"job_application\",\"job_title\":\"2025 Training and Quality GVPTP\",\"street\":\"PHL Quezon City - Tera Tower 1st Floor\",\"address\":\"PHL Quezon City - Tera Tower 1st Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Quality Evaluator role is responsible for supporting the monitoring and evaluating the quality of inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards.  As an output of assessing quality standards, provide insight to customers to contribute to program performance improvements.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email<\/li><li>Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li><li>Participates in calibration sessions\/call listening sessions with Quality Leadership staff, Operations, Program Management and clients to ensure scoring consistency and best practices<\/li><li>Participates in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<\/li><li>Maintains strong program knowledge base; basic understanding of client products, services and\/or program strategies<\/li><li>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li><li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.)<\/li><li>Complete phone time to keep current on programs (as applicable)<\/li><li>Contribute to maintaining forms and legends documents<\/li><li>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with less than one year of relevant experience preferred<\/li><li>Effective communication skills, both written and verbal<\/li><li>Proficient in Microsoft Office<\/li><li>Ability to multi-task and meet timelines on deliverable<\/li><li>Detail-oriented<\/li><li><\/li><\/ul><h2>Career Framework Role\u00a0<\/h2><p>Entry level job with little or no prior relevant work experience.\u00a0 Acquires basic skills to perform routine tasks.\u00a0 Work is prescribed and completed with little autonomy. Works with either close supervision or under clearly defined procedures.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1573254\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2025-12-18T08:13:06.269+08:00\",\"created_at\":\"2025-11-28T14:00:17.343+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODIy?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/XMLNAME-2025-Training-and-Quality-GVPTP_R1573254\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-06\",\"wid\":\"740544c0a47f01fd06e2c88f1f116766\",\"descriptor\":\"PHL Quezon City - Tera Tower 1st Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3ea0636ec5ba01b0da29c658d81a4839\",\"address\":\"camille.mahan@concentrix.com\"},\"last_name\":\"Mahan\",\"first_name\":\"Camille\"},\"categories\":[{\"id\":\"CF Training\",\"wid\":\"0227dc387a0901170aa1cd9cf765807f\",\"descriptor\":\"Training\"},{\"id\":\"CF Quality\",\"wid\":\"0227dc387a0901315915bdf9f6652a4f\",\"descriptor\":\"Quality\"},{\"id\":\"CF Training and Quality\",\"wid\":\"0227dc387a0901126c9b06a7f765d17f\",\"descriptor\":\"Training & Quality\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1619\",\"wid\":\"f9af6d72609801d9963b00ff4e0670d5\",\"descriptor\":\"Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-295317\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/XMLNAME-2025-Training-and-Quality-GVPTP_R1573254\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/XMLNAME-2025-Training-and-Quality-GVPTP_R1573254\/apply\",\"job_requisition_id\":\"R1573254\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"995ce69b6dcb011b7c4de723071080c0\",\"address\":\"maria.delgado@concentrix.com\"},\"last_name\":\"Delgado\",\"first_name\":\"Maria Anneli Rose\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1573254\",\"wid\":\"a3355b875ce9101b615d0166054a0000\",\"descriptor\":\"R1573254 2025 Training and Quality GVPTP (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3ea0636ec5ba01b0da29c658d81a4839\",\"address\":\"camille.mahan@concentrix.com\"},\"last_name\":\"Mahan\",\"first_name\":\"Camille\"},{\"email\":{\"wid\":\"f6358e3b3d6d018e5e93f67e03190ab1\",\"address\":\"johncarlo.sarcia@concentrix.com\"},\"last_name\":\"Sarcia\",\"first_name\":\"Jay Cee\"},{\"email\":{\"wid\":\"75f444f94b4001da5213b442131a42d8\",\"address\":\"joel.salvo@concentrix.com\"},\"last_name\":\"Salvo\",\"first_name\":\"Joel\"},{\"email\":{\"wid\":\"75f444f94b4001121bdbe0ec021a6c02\",\"address\":\"lordakris.basister@concentrix.com\"},\"last_name\":\"Basister\",\"first_name\":\"LK\"},{\"email\":{\"wid\":\"bd4afc24fb4b10172e8eba6b30c90000\",\"address\":\"ricardojr.bollozos@concentrix.com\"},\"last_name\":\"Bollozos\",\"first_name\":\"Ricardo\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1439\",\"campaign_id\":\"7821\",\"campaign_title\":\"Sr. Specialist, Renewal Sales R1603196\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Sr. Specialist, Renewal Sales\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Imagine being able to partner with global technology leaders in a company that cares about YOU \u2013 your professional growth, your success, and your community.\\n\\nWe are looking for a Sr. Specialist, Renewal Sales to join our team. Today.\\n\\nThe future team member who will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling or renewing contracts. Reporting to a sales manager, You will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future\",\"long_description\":\"<p><b>You Have<\/b><\/p><ul><li><p>4&#43; years of experience working in a customer service or sales capacity<\/p><\/li><li><p>Prior success in achievement of personal and team sales quota\/goals<\/p><\/li><li><p>Experience in high-volume calling<\/p><\/li><li><p>Experience learning new technology and data<\/p><\/li><li><p>Problem solving skills<\/p><\/li><li><p>Excellent knowledge of MS Office programs<\/p><\/li><li><p>Experience working with Salesforce.com or similar CRM<\/p><\/li><li><p>Experience or willingness to work from home<\/p><\/li><\/ul><p><\/p><p><b>You Will<\/b><\/p><ul><li><p>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities.<\/p><\/li><li><p>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/p><\/li><li><p>Mastery of product knowledge and technical understanding of services to assess client requirements<\/p><\/li><li><p>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/p><\/li><li><p>Manage external competitive pressures and handle objections to retain customers or win new customers<\/p><\/li><li><p>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/p><\/li><li><p>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/p><\/li><li><p>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/p><\/li><li><p>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.<\/p><\/li><\/ul><p><\/p><p><b><span>Our Benefits\/Perks:<\/span><\/b><\/p><ul><li><p>HMO Benefit<\/p><\/li><li><p><span>Health Insurance <\/span><\/p><\/li><li><p><span>Paid Time off<\/span><\/p><\/li><li><p><span>Bereavement Leave<\/span><\/p><\/li><li><p><span>Life Insurance<\/span><\/p><\/li><li><p><span>Group Personal Accident Program<\/span><\/p><\/li><li><p><span>Employee Assistance Program<\/span><\/p><\/li><li><p><span>Rewards and recognition programs<\/span><\/p><\/li><li><p><span>Wellness Incentive Program<\/span><\/p><\/li><li><p><span>Learning and Development Programs<\/span><\/p><\/li><\/ul><p><\/p><p><span><b>Work Setup: <\/b>Full Onsite - Ayala North Exchange, Makati City<\/span><\/p>\",\"ats_external_id\":\"R1603196\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:40:06.911+08:00\",\"created_at\":\"2025-11-28T14:00:16.357+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODIx?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Talent-Connect---Sr-Specialist--Renewal-Sales_R1603196\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - Ayala North Exchange\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"bdc51090f43e100556bb4085ad8c0000\",\"address\":\"arlene.cogay@concentrix.com\"},\"last_name\":\"Cogay\",\"first_name\":\"Arlene\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"DSSI03RS\",\"wid\":\"742982691d4f1014237eece6d9470000\",\"descriptor\":\"Sr. Specialist, Renewal Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-317876\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Talent-Connect---Sr-Specialist--Renewal-Sales_R1603196\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Talent-Connect---Sr-Specialist--Renewal-Sales_R1603196\/apply\",\"job_requisition_id\":\"R1603196\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1603196\",\"wid\":\"b689ecd623ab102e74dbc62029f30001\",\"descriptor\":\"R1603196 Talent Connect - Sr. Specialist, Renewal Sales (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"bdc51090f43e100556bb4085ad8c0000\",\"address\":\"arlene.cogay@concentrix.com\"},\"last_name\":\"Cogay\",\"first_name\":\"Arlene\"},{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},{\"email\":{\"wid\":\"ec297acd813f1019b072c65b1a700003\",\"address\":\"jason.balindo@concentrix.com\"},\"last_name\":\"Balindo\",\"first_name\":\"Jason\"},{\"email\":{\"wid\":\"ce41dc93499710055688e90243590000\",\"address\":\"joanamae.santiago@concentrix.com\"},\"last_name\":\"Santiago\",\"first_name\":\"Joana Mae\"},{\"email\":{\"wid\":\"1cd4b8074d7e10376b4313abd81a0003\",\"address\":\"johnpaulluigi.mingoa@concentrix.com\"},\"last_name\":\"Mingoa\",\"first_name\":\"John Paul Luigi\"},{\"email\":{\"wid\":\"8e0a68a0a3d6100556a4a412926c0001\",\"address\":\"marelycarmela.valdez@concentrix.com\"},\"last_name\":\"Valdez\",\"first_name\":\"Marely Carmela\"},{\"email\":{\"wid\":\"108a9bcf4333101556835940f9fe0001\",\"address\":\"francescamichaella.valenciano@concentrix.com\"},\"last_name\":\"Valenciano\",\"first_name\":\"MC\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1440\",\"campaign_id\":\"7820\",\"campaign_title\":\"Team Leader, Operations R1573246\",\"campaign_type\":\"job_application\",\"job_title\":\"2025 Assessments Only GVPTP (Evergreen)\",\"street\":\"PHL Quezon City - Tera Tower 1st Floor\",\"address\":\"PHL Quezon City - Tera Tower 1st Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Supervisor\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"This job openings is for the Recruitment Supervisor opening for Makati.\",\"long_description\":\"<h2><b>The Supervisor, Talent Acquisition ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. \u00a0This position is responsible assisting with development of recruiting strategy and managing a team who assess hiring needs and interview candidates for positions.<\/b><\/h2><h2><\/h2><h2><span>Essential Functions\/Core Responsibilities<\/span><\/h2><ul><li><span>Responsible for development, implementation and administration of recruitment programs<\/span><\/li><li><span>Direct the activities of a team who assist with development of innovative, creative, and proactive recruitment strategies to meet the business needs of each client, internal department, and appropriate stakeholders<\/span><\/li><li><span>Set team goals and targets and monitor progress against recruitment department metrics.\u00a0 Responsible for measuring team productivity.<\/span><\/li><li><span>Lead a team responsible for the execution of initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/span><\/li><li><span>Work with hiring manager(s), HR, and appropriate stakeholders to determine final decisions on candidate hiring; make recommendations on appropriate hire(s) based on need and candidate interaction<\/span><\/li><li><span>Partner with HR and Compensation to offer competitive compensation packages and facilitate negotiation with candidates<\/span><\/li><li><span>Coaches team in leveraging various resources -- internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source and attract qualified candidates<\/span><\/li><li><span>Ensures the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/span><\/li><li><span>Measures team performance against maintaining consistent standards for all applicants and ensuring compliance with all local rules and regulations related to hiring and recruiting<\/span><\/li><li><span>Promote the Company image to candidates and external service providers<\/span><\/li><\/ul><p><\/p><h2><span>Candidate Profile<\/span><\/h2><ul><li><span>Bachelor&#39;s Degree in related field and 2-4 years relevant experience preferred<\/span><\/li><li><span>Strong communication skills, both written and verbal<\/span><\/li><li><span>Ability to lead team in multi-tasking, prioritization, and meeting timelines on <\/span><span>deliverable<\/span><\/li><li><span>Proficient in Microsoft Office<\/span><\/li><li><span>Awareness of recruiting metrics and trends: retention, quality of hire, net throughput, etc.<\/span><\/li><li><span>Self-starter, sense of urgency, and works well under pressure, ability to work in a high-velocity environment<\/span><\/li><li><span>Strong attention to detail<\/span><\/li><li><span>Ability to foster a sense of professionalism and relationship building for self and team<\/span><\/li><li><span>Ability to handle and maintain confidential information<\/span><\/li><\/ul><p><\/p><h2><span>Career Level Description<\/span><\/h2><p><span>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments..\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback.\u00a0 Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks<\/span><\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1683233\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-23T18:08:26.236+08:00\",\"created_at\":\"2025-11-28T13:59:27.098+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODA4?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/XMLNAME-2026-Talent-Acquisition-GVPKA---Supervisor_R1683233\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - Ayala North Exchange\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ricardojr.bollozos@concentrix.com\"},\"first_name\":\"Bollozos, Ricardo Jr\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"102180802\",\"wid\":\"d13b97212f8010171e9b019971d10000\",\"descriptor\":\"Ricardo Bollozos (102180802)\"},{\"id\":\"102356032\",\"wid\":\"6cb4db9d9751101d4988878c6b680000\",\"descriptor\":\"Arlita Monarba (102356032)\"},{\"id\":\"100443717\",\"wid\":\"60219339f7a01064a570271d11f719e3\",\"descriptor\":\"Gela Ga ang (100443717)\"},{\"id\":\"101128189\",\"wid\":\"eb3e69d826791072939378ace2e7b8c7\",\"descriptor\":\"Jonette Mae Esperon (101128189)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0941\",\"descriptor\":\"Supervisor, Talent Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363217\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/XMLNAME-2026-Talent-Acquisition-GVPKA---Supervisor_R1683233\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/XMLNAME-2026-Talent-Acquisition-GVPKA---Supervisor_R1683233\/apply\",\"job_requisition_id\":\"R1683233\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"maryjay.yu@concentrix.com\"},\"first_name\":\"Mary Jay Yu (1087765)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1683233\",\"wid\":\"1bcfae2c0848103b31804434966b0000\",\"descriptor\":\"ACTIVE POOLING: 2026 Talent Acquisition GVPKA - Supervisor\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1445\",\"campaign_id\":\"7798\",\"campaign_title\":\"Recruiter I R1683231\",\"campaign_type\":\"job_application\",\"job_title\":\"ACTIVE POOLING: 2026 Talent Acquisition GVPKA \u2013 Recruiter I & Recruiter II\",\"street\":\"PHL Cebu City - One Montage, Archbishop Reyes, Cebu Business Park\",\"address\":\"PHL Cebu City - One Montage, Archbishop Reyes, Cebu Business Park\",\"city\":\"Cebu City\",\"state\":\"Cebu\",\"postal_code\":\"6000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"This job posting is for Entry & Intermediate level opening for Talent Acquisition.  Sites with job openings are: Clark, Bridgetowne & Makati.\",\"long_description\":\"<h2><span>Essential Functions\/Core Responsibilities<\/span><\/h2><ul><li><span>Responsible for development, implementation and administration of recruitment programs<\/span><\/li><li><span>Direct the activities of a team who assist with development of innovative, creative, and proactive recruitment strategies to meet the business needs of each client, internal department, and appropriate stakeholders<\/span><\/li><li><span>Set team goals and targets and monitor progress against recruitment department metrics.&nbsp; Responsible for measuring team productivity.<\/span><\/li><li><span>Lead a team responsible for the execution of initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/span><\/li><li><span>Work with hiring manager(s), HR, and appropriate stakeholders to determine final decisions on candidate hiring; make recommendations on appropriate hire(s) based on need and candidate interaction<\/span><\/li><li><span>Partner with HR and Compensation to offer competitive compensation packages and facilitate negotiation with candidates<\/span><\/li><li><span>Coaches team in leveraging various resources -- internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source and attract qualified candidates<\/span><\/li><li><span>Ensures the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/span><\/li><li><span>Measures team performance against maintaining consistent standards for all applicants and ensuring compliance with all local rules and regulations related to hiring and recruiting<\/span><\/li><li><span>Promote the Company image to candidates and external service providers<\/span><\/li><\/ul><p><\/p><h2><span>Candidate Profile<\/span><\/h2><ul><li><span>Bachelor's Degree in related field and 2-4 years relevant experience preferred<\/span><\/li><li><span>Strong communication skills, both written and verbal<\/span><\/li><li><span>Ability to lead team in multi-tasking, prioritization, and meeting timelines on <\/span><span>deliverable<\/span><\/li><li><span>Proficient in Microsoft Office<\/span><\/li><li><span>Awareness of recruiting metrics and trends: retention, quality of hire, net throughput, etc.<\/span><\/li><li><span>Self-starter, sense of urgency, and works well under pressure, ability to work in a high-velocity environment<\/span><\/li><li><span>Strong attention to detail<\/span><\/li><li><span>Ability to foster a sense of professionalism and relationship building for self and team<\/span><\/li><li><span>Ability to handle and maintain confidential information<\/span><\/li><\/ul><p><\/p><h2><span>Career Level Description<\/span><\/h2><p><span>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments..&nbsp; Coordinates and supervises the daily activities of business or technical support or production team members.&nbsp; In charge of handling single and medium-sized line of business.&nbsp; Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.&nbsp; Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback.&nbsp; Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.&nbsp; Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks<\/span><\/p><p><\/p><h2><b>Disclaimer&nbsp;&nbsp; <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1683231\",\"location\":\"Cebu City, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T12:11:32.154+08:00\",\"created_at\":\"2025-11-28T13:59:00.398+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nzk4?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu-City---One-Montage-Archbishop-Reyes-Cebu-Business-Park\/XMLNAME-2026-Talent-Acquisition-GVPKA---Recruiter-I---Recruiter-II_R1683231\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Cebu City\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6000\",\"primary_location\":{\"id\":\"PH-CEB-MONTA-01\",\"wid\":\"50f90720b594013ddaaf36a74b61b009\",\"descriptor\":\"PHL Cebu City - One Montage, Archbishop Reyes, Cebu Business Park\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"ricardojr.bollozos@concentrix.com\"},\"first_name\":\"Bollozos, Ricardo Jr\"},\"categories\":[{\"descriptor\":\"CF Talent Acquisition\"}],\"recruiters\":[{\"id\":\"102180802\",\"wid\":\"d13b97212f8010171e9b019971d10000\",\"descriptor\":\"Ricardo Bollozos (102180802)\"},{\"id\":\"101938706\",\"wid\":\"0e70ecaf263f0109e7903b5aa5900000\",\"descriptor\":\"Frank Gonzales (101938706)\"},{\"id\":\"102356032\",\"wid\":\"6cb4db9d9751101d4988878c6b680000\",\"descriptor\":\"Arlita Monarba (102356032)\"},{\"id\":\"100443717\",\"wid\":\"60219339f7a01064a570271d11f719e3\",\"descriptor\":\"Gela Ga ang (100443717)\"},{\"id\":\"102964171\",\"wid\":\"7c4a34a6e13f10099f2dab74d6960000\",\"descriptor\":\"Joan Taganna (102964171)\"},{\"id\":\"101882541\",\"wid\":\"99fb7752f7c8019b50f121e9db0d563b\",\"descriptor\":\"Jhovinalyn Viscaino (101882541)\"},{\"id\":\"132630\",\"wid\":\"60219339f7a0106482646fa2053a87de\",\"descriptor\":\"Portia Sun (132630)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0922\",\"descriptor\":\"Recruiter I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384327\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu-City---One-Montage-Archbishop-Reyes-Cebu-Business-Park\/XMLNAME-2026-Talent-Acquisition-GVPKA---Recruiter-I---Recruiter-II_R1683231\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu-City---One-Montage-Archbishop-Reyes-Cebu-Business-Park\/XMLNAME-2026-Talent-Acquisition-GVPKA---Recruiter-I---Recruiter-II_R1683231\/apply\",\"job_requisition_id\":\"R1683231\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"maryjay.yu@concentrix.com\"},\"first_name\":\"Mary Jay Yu (1087765)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1683231\",\"wid\":\"0393796b63e7103b31609fd75dae0000\",\"descriptor\":\"ACTIVE POOLING: 2026 Talent Acquisition GVPKA \u2013 Recruiter I & Recruiter II\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1446\",\"campaign_id\":\"7796\",\"campaign_title\":\"Specialist, Renewal Sales R1600373\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Specialist, Renewal Sales\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":\"<div><div><b>You Have:<\/b><\/div><\/div><div><div><div><div><ul><li><p>2&#43; years of experience working in a customer service or sales capacity<\/p><\/li><li><p>Prior success in achievement of personal and team sales quota\/goals<\/p><\/li><li><p>Experience in high-volume calling<\/p><\/li><li><p>Experience learning new technology and data<\/p><\/li><li><p>Problem solving skills<\/p><\/li><li><p>Excellent knowledge of MS Office programs<\/p><\/li><li><p>Experience working with <a href=\\\"http:\/\/salesforce.com\/\\\" target=\\\"_blank\\\">Salesforce.com<\/a> or similar CRM<\/p><\/li><li><p>Experience or willingness to work from home<\/p><\/li><\/ul><p><\/p><p><b>You will:<\/b><\/p><ul><li><p>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities.<\/p><\/li><li><p>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/p><\/li><li><p>Mastery of product knowledge and technical understanding of services to assess client requirements<\/p><\/li><li><p>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/p><\/li><li><p>Manage external competitive pressures and handle objections to retain customers or win new customers<\/p><\/li><li><p>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/p><\/li><li><p>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/p><\/li><li><p>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/p><\/li><li><p>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.<\/p><\/li><\/ul><p><\/p><p><b>Our Benefits\/Perks:<\/b><\/p><ul><li><p>Health Insurance with Dental Coverage for Employees<\/p><\/li><li><p>Bereavement Leave<\/p><\/li><li><p>Life Insurance<\/p><\/li><li><p>Group Personal Accident Program<\/p><\/li><li><p>Employee Assistance Program<\/p><\/li><li><p>Wellness Incentive Program<\/p><\/li><li><p>Learning and Development Programs<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>Virtual First <\/b><\/p><p>Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you can work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when\/if required by the company. Also, per PEZA regulations, we are mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director<\/p><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1600373\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:38:26.933+08:00\",\"created_at\":\"2025-11-28T13:58:49.655+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nzk2?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Talent-Connect---Specialist--Renewal-Sales_R1600373\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - 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Today.\\n\\nThe future team member who will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling or renewing contracts. Reporting to a sales manager, You will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future\",\"long_description\":\"<p><b>You Have<\/b><\/p><ul><li><p>4&#43; years of experience working in a customer service or sales capacity<\/p><\/li><li><p>Prior success in achievement of personal and team sales quota\/goals<\/p><\/li><li><p>Experience in high-volume calling<\/p><\/li><li><p>Experience learning new technology and data<\/p><\/li><li><p>Problem solving skills<\/p><\/li><li><p>Excellent knowledge of MS Office programs<\/p><\/li><li><p>Experience working with Salesforce.com or similar CRM<\/p><\/li><li><p>Experience or willingness to work from home<\/p><\/li><\/ul><p><\/p><p><b>You Will<\/b><\/p><ul><li><p>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities.<\/p><\/li><li><p>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/p><\/li><li><p>Mastery of product knowledge and technical understanding of services to assess client requirements<\/p><\/li><li><p>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/p><\/li><li><p>Manage external competitive pressures and handle objections to retain customers or win new customers<\/p><\/li><li><p>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/p><\/li><li><p>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/p><\/li><li><p>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/p><\/li><li><p>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.<\/p><\/li><\/ul><p><\/p><p><b><span>Our Benefits\/Perks:<\/span><\/b><\/p><ul><li><p>HMO Benefit<\/p><\/li><li><p><span>Health Insurance <\/span><\/p><\/li><li><p><span>Paid Time off<\/span><\/p><\/li><li><p><span>Bereavement Leave<\/span><\/p><\/li><li><p><span>Life Insurance<\/span><\/p><\/li><li><p><span>Group Personal Accident Program<\/span><\/p><\/li><li><p><span>Employee Assistance Program<\/span><\/p><\/li><li><p><span>Rewards and recognition programs<\/span><\/p><\/li><li><p><span>Wellness Incentive Program<\/span><\/p><\/li><li><p><span>Learning and Development Programs<\/span><\/p><\/li><\/ul><p><\/p><p><span><b>Work Setup: <\/b>Full Onsite - Ayala North Exchange, Makati City<\/span><\/p>\",\"ats_external_id\":\"R1590269\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-09T18:10:04.144+08:00\",\"created_at\":\"2025-11-28T13:57:17.638+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nzcx?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Sr-Specialist--Renewal-Sales_R1590269\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - 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This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create and maximize relationships with client partners<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide leadership and guidance to direct reports\u00a0 to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create a positive work environment\u00a0 through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Attend business reviews with the client<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Handle a team of team leaders<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Call center experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Manages professional employees and\/or supervisors or supervises large, complex technical or business support or production operations team(s).\u00a0 Is accountable for the performance and results of a team within own discipline or function.\u00a0 Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.\u00a0 Adapts departmental plans and priorities to resolve operational challenges. \u00a0Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and\/or director.\u00a0 Provides technical guidance to employees, colleagues and\/or customers.\u00a0 Has accountability for results in terms of costs, strategies and employees.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1591762\",\"location\":\"Pasig City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"541666.67\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-07-25T04:28:24.469+08:00\",\"created_at\":\"2025-11-28T13:56:30.244+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzYy?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Business-Analyst_R1591762-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-EXXAT-02\",\"wid\":\"740544c0a47f01c670b59f901f11a068\",\"descriptor\":\"PHL Quezon City - 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Only profiles with Sales background will be processed at this time.\",\"long_description\":\"<p>The Mgr Operations is responsible for coaching and supervising a group of Team Leaders. 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Ability to effectively present information to internal and external associates<\/li><li>Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/li><li>Demonstrated ability to mentor, coach and provide direction to a team of employees.<\/li><li>Willingness to work a flexible schedule<br \/>\u00a0<\/li><\/ul>\",\"ats_external_id\":\"R1683220\",\"location\":\"CEBU, Cebu\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-24T16:09:56.654+08:00\",\"created_at\":\"2025-11-28T13:54:46.023+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzQ5?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu---The-Mactan-Newtown---3rd-Flr\/XMLNAME-2026-Delivery-Operations-GVPAD---Operations-Manager_R1683220\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"CEBU\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6015\",\"primary_location\":{\"id\":\"PH-CEB-MACTA-03\",\"wid\":\"740544c0a47f011282bd748e1f11aa62\",\"descriptor\":\"PHL Cebu - The Mactan Newtown - 3rd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"lordakris.basister@concentrix.com\"},\"first_name\":\"Basister, Lorda Kris\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102180802\",\"wid\":\"d13b97212f8010171e9b019971d10000\",\"descriptor\":\"Ricardo Bollozos (102180802)\"},{\"id\":\"102356032\",\"wid\":\"6cb4db9d9751101d4988878c6b680000\",\"descriptor\":\"Arlita Monarba (102356032)\"},{\"id\":\"100443717\",\"wid\":\"60219339f7a01064a570271d11f719e3\",\"descriptor\":\"Gela Ga ang (100443717)\"},{\"id\":\"101128189\",\"wid\":\"eb3e69d826791072939378ace2e7b8c7\",\"descriptor\":\"Jonette Mae Esperon (101128189)\"},{\"id\":\"101320683\",\"wid\":\"5bf40295bb69016a97adab51141317a7\",\"descriptor\":\"LK Basister (101320683)\"},{\"id\":\"132630\",\"wid\":\"60219339f7a0106482646fa2053a87de\",\"descriptor\":\"Portia Sun (132630)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0604\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384273\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu---The-Mactan-Newtown---3rd-Flr\/XMLNAME-2026-Delivery-Operations-GVPAD---Operations-Manager_R1683220\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu---The-Mactan-Newtown---3rd-Flr\/XMLNAME-2026-Delivery-Operations-GVPAD---Operations-Manager_R1683220\/apply\",\"job_requisition_id\":\"R1683220\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"maryjay.yu@concentrix.com\"},\"first_name\":\"Mary Jay Yu (1087765)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683220\",\"wid\":\"06c04c113593103b308eb386f8b60000\",\"descriptor\":\"ACTIVE POOLING: 2026 Delivery Operations GVPAD \u2013 Operations Manager\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>*Active Pooling*<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1451\",\"campaign_id\":\"7745\",\"campaign_title\":\"Sr. Manager, B2B Sales R1570976\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Manager, B2B Sales\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Senior Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, \\nadoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\",\"long_description\":\"<p><b>You Have<\/b><\/p><ul><li><p>8&#43; years of inside sales experience with 5 years as an inside sales <i>manager <\/i>(not renewals or customer success)<\/p><\/li><li><p>5&#43; years of people leadership, team leadership, or team coaching\/ mentorship experience<\/p><\/li><li><p>For the Philippines market, experience selling to Filipino clients or working in the Philippines<\/p><\/li><li><p>Sales and Sales Management experience preferably in a technology, IT, SaaS, or Human Capital \/ Consulting<\/p><\/li><li><p>Track record in both hunting and farming sales<\/p><\/li><li><p>Expertise in scaling businesses in a high-growth market<\/p><\/li><li><p>Willingness to coach and provide guidance to team members to improve the sales skills of the team<\/p><\/li><\/ul><p><\/p><p><b>You Will<\/b><\/p><ul><li><p>Lead the team to achieve specific business targets and meet assigned performance targets <span>weekly\/monthly\/quarterly,<\/span> ensuring high customer satisfaction<\/p><\/li><li><p>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/p><\/li><li><p>Be an enabler to remove roadblocks and help the team to resolve challenges to support sales opportunities<\/p><\/li><li><p>Monitor and lead team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/p><\/li><li><p>Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client\/specific territories<\/p><\/li><li><p>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market direction<\/p><\/li><li><p>Be a point of escalation for our clients and respond promptly to any issues<\/p><\/li><li><p>Maintain a balanced level of communication with the Sales Director and externally facing client to ensure strategic client relationship is fostered and developed<\/p><\/li><li><p>Work with client contact on reporting and forecasting<\/p><\/li><li><p>Ensure team understanding to achieve operating plan targets, sales targets, and client performance targets (CPTs)<\/p><\/li><li><p>Work with internal functional resources and external partners to develop a coaching platform<\/p><\/li><li><p>Coordinate team incentives and Sales Performance Incentive Funds<\/p><\/li><li><p>Partner and build business relationships with all partners to ensure customer expectations are met<\/p><\/li><li><p>Work with teams and management to improve sales processes and achieve a positive customer experience<\/p><\/li><li><p>Lead team to buying\/renewal process to achieve greater client satisfaction<\/p><\/li><\/ul><p><\/p><p><b>Our Benefits\/Perks:<\/b><\/p><ul><li><p>Health Insurance with Dental Coverage for Employees<\/p><\/li><li><p>Paid Time off<\/p><\/li><li><p>Bereavement Leave<\/p><\/li><li><p>Life Insurance<\/p><\/li><li><p>Group Personal Accident Program<\/p><\/li><li><p>Employee Assistance Program<\/p><\/li><li><p>Recognition programs<\/p><\/li><li><p>Wellness Incentive Program<\/p><\/li><li><p>Learning and Development Programs<\/p><\/li><\/ul><p><\/p><p><b>Virtual First <\/b><\/p><p>Concentrix is a Virtual First company, which means working outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but an Internet connection and a space at home to work is required. While you can work from your home, we do require that you are within a commutable distance (NCR, Cavite, Rizal, Laguna, and Bulacan), of the local office to ensure you can attend when\/if required by the company. Also, per PEZA regulations, we are mandated to keep track and record the movement of all company-owned work equipment, thus any movement of this work equipment is prohibited without any prior approval by the management team, including our PH Site Director<\/p>\",\"ats_external_id\":\"R1570976\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:40:34.322+08:00\",\"created_at\":\"2025-11-28T13:54:20.946+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzQ1?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Sr-Manager--B2B-Sales_R1570976\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - 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Today.\\n\\nThe future team member that will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling or renewing contracts. Reporting to a sales manager, You will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. 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Equipment will be provided, but an Internet connection and a space at home to work is required. While you can work from your home, we do require that you are within a commutable distance (NCR, Cavite, Rizal, Laguna, and Bulacan), of the local office to ensure you can attend when\/if required by the company. 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EXXA Tower, 11th Floor\",\"address\":\"PHL Quezon City - EXXA Tower, 11th Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Quality Evaluator role is responsible for supporting the monitoring and evaluating the quality of inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards.  As an output of assessing quality standards, provide insight to customers to contribute to program performance improvements.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email<\/li><li>Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li><li>Participates in calibration sessions\/call listening sessions with Quality Leadership staff, Operations, Program Management and clients to ensure scoring consistency and best practices<\/li><li>Participates in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<\/li><li>Maintains strong program knowledge base; basic understanding of client products, services and\/or program strategies<\/li><li>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li><li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.)<\/li><li>Complete phone time to keep current on programs (as applicable)<\/li><li>Contribute to maintaining forms and legends documents<\/li><li>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with less than one year of relevant experience preferred<\/li><li>Effective communication skills, both written and verbal<\/li><li>Proficient in Microsoft Office<\/li><li>Ability to multi-task and meet timelines on deliverable<\/li><li>Detail-oriented<\/li><li><\/li><\/ul><h2>Career Framework Role\u00a0<\/h2><p>Entry level job with little or no prior relevant work experience.\u00a0 Acquires basic skills to perform routine tasks.\u00a0 Work is prescribed and completed with little autonomy. Works with either close supervision or under clearly defined procedures.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1672501\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-17T16:04:44.260+08:00\",\"created_at\":\"2025-11-28T13:47:33.340+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Njkw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-11th-Floor\/XMLNAME-2026-Training-and-Quality-GVPCW_R1672501\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-EXXAT-06\",\"wid\":\"740544c0a47f01576e712e901f118467\",\"descriptor\":\"PHL Quezon City - EXXA Tower, 11th Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rovieloraine.lorenzo@concentrix.com\"},\"first_name\":\"Lorenzo, Rovie Loraine\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"102023027\",\"wid\":\"b44a0daeb42e010c9faf87441ede0000\",\"descriptor\":\"Lora Tumbali (102023027)\"},{\"id\":\"102320880\",\"wid\":\"b0ca480fb0c4100e7088e123304e0000\",\"descriptor\":\"Denniesze Mickaela Santiago (102320880)\"},{\"id\":\"209900\",\"wid\":\"9f196ba80a8701d823bf1ca305190bae\",\"descriptor\":\"Carolyn Ranay (209900)\"},{\"id\":\"103416469\",\"wid\":\"2b8d9a772ee3102f8e20d7e8d9170000\",\"descriptor\":\"Benjie Villas (103416469)\"},{\"id\":\"129822\",\"wid\":\"60219339f7a01064744dcdcd7ff8b95b\",\"descriptor\":\"Wilma Sindayen (129822)\"},{\"id\":\"465285\",\"wid\":\"60219339f7a01064757265dfe8eee6b6\",\"descriptor\":\"Maricar Zipagan (465285)\"},{\"id\":\"102070215\",\"wid\":\"401500d6105a10018638491f7d2f0000\",\"descriptor\":\"Rovie Loraine Lorenzo (102070215)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1618\",\"descriptor\":\"Sr. Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-348473\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-11th-Floor\/XMLNAME-2026-Training-and-Quality-GVPCW_R1672501\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-11th-Floor\/XMLNAME-2026-Training-and-Quality-GVPCW_R1672501\/apply\",\"job_requisition_id\":\"R1672501\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"lr.gacad@concentrix.com\"},\"first_name\":\"LR Gacad (100201449)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1672501\",\"wid\":\"1175574ca38b1030e43b29d23bae0000\",\"descriptor\":\"2026 Training and Quality GVPCW\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1457\",\"campaign_id\":\"7687\",\"campaign_title\":\"Associate, WFM Reporting R1672494\",\"campaign_type\":\"job_application\",\"job_title\":\"2026 Workforce GVPCW\",\"street\":\"PHL Quezon City - EXXA Tower, 11th Floor\",\"address\":\"PHL Quezon City - EXXA Tower, 11th Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Workforce Management is responsible for managing a team to develop accurate and timely forecasts, capacity plans, schedules, pre-day schedule management, intraday management, and post-day performance analysis. This position is responsible for the execution of workforce strategy.\",\"long_description\":\"<div><div>Job Description<\/div><\/div><div><div><div><div><p><b>Responsibilities<\/b><\/p><p><\/p><ul><li>Review completed forecasts, schedules, and plans developed by team members to ensure completion, accuracy, and adherence to standards<\/li><li>Partner with Business Development, Operations, and Clients to develop new models to support staffing and volume changes<\/li><li>Lead reviews of Call Center efficiency and customer service performance to ensure client needs and Concentrix financial performance are met<\/li><li>Partner with support functions to ensure that forecasting, planning, and scheduling tools\/software are properly configured and maintained to support the Workforce Management team<\/li><li>Lead the development of forecasts, resource plans, and schedules for new programs<\/li><li>Associate&#39;s degree in related field from a four-year college or university with more than seven years of relevant experience (with at least two years of Progressive Management Experience) preferred<\/li><li>Experience with forecasting, capacity planning and scheduling software tools<\/li><li>Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/li><li>Advanced Microsoft Office skills<\/li><li>Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/li><li>Demonstrated ability to mentor, coach and provide direction to a team of employees<\/li><li>Demonstrated ability to take initiative and ownership with focus on continuous improvement<\/li><li>Excellent attention to detail<\/li><li>Demonstrated ability to foster customer service disposition and sense of professionalism for self and team<\/li><li>Solid understanding of the organization&#39;s business operations and industry. Demonstrated business acumen<\/li><li>Demonstrated ability to comprehend, analyze, and interpret<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><p><\/p><ul><li>3&#43; years of experience in a similar role<\/li><li>Proficiency with Microsoft Office<\/li><li>Strong organizational and communication skills<\/li><li>Strong ability to multitask<\/li><li>Comfort working with multiple groups within business<\/li><\/ul><p><\/p><p>#LI-DNI<\/p><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1672494\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-04-29T05:24:11.048+08:00\",\"created_at\":\"2025-11-28T13:47:22.253+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Njg3?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-11th-Floor\/XMLNAME-2026-Workforce-GVPCW_R1672494\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"WFM Reporting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-EXXAT-06\",\"wid\":\"740544c0a47f01576e712e901f118467\",\"descriptor\":\"PHL Quezon City - EXXA Tower, 11th Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"michaella.alejandro@concentrix.com\"},\"first_name\":\"Alejandro, Michaella\"},\"categories\":[{\"descriptor\":\"CF WFM Reporting\"}],\"recruiters\":[{\"id\":\"102023027\",\"wid\":\"b44a0daeb42e010c9faf87441ede0000\",\"descriptor\":\"Lora Tumbali (102023027)\"},{\"id\":\"102490175\",\"wid\":\"65ed2dbc3e86103e0f5e1612bf660000\",\"descriptor\":\"Michaella Alejandro (102490175)\"},{\"id\":\"102320880\",\"wid\":\"b0ca480fb0c4100e7088e123304e0000\",\"descriptor\":\"Denniesze Mickaela Santiago (102320880)\"},{\"id\":\"129822\",\"wid\":\"60219339f7a01064744dcdcd7ff8b95b\",\"descriptor\":\"Wilma Sindayen (129822)\"},{\"id\":\"102070215\",\"wid\":\"401500d6105a10018638491f7d2f0000\",\"descriptor\":\"Rovie Loraine Lorenzo (102070215)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1722\",\"descriptor\":\"Associate, WFM Reporting\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351699\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-11th-Floor\/XMLNAME-2026-Workforce-GVPCW_R1672494\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-11th-Floor\/XMLNAME-2026-Workforce-GVPCW_R1672494\/apply\",\"job_requisition_id\":\"R1672494\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"lr.gacad@concentrix.com\"},\"first_name\":\"LR Gacad (100201449)\"},\"category_groups\":[{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"}],\"job_requisition\":{\"id\":\"R1672494\",\"wid\":\"1175574ca38b1030e3e2a41f625c0000\",\"descriptor\":\"2026 Workforce GVPCW\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1458\",\"campaign_id\":\"7682\",\"campaign_title\":\"Team Leader, Operations R1672492\",\"campaign_type\":\"job_application\",\"job_title\":\"2026 Delivery Operations GVPCW\",\"street\":\"PHL Quezon City - EXXA Tower, 11th Floor\",\"address\":\"PHL Quezon City - EXXA Tower, 11th Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader is responsible for Managing People through the day-to-day supervision of a group of call center associates and exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies. This position requires that the Team Leader ensures performance metrics are achieved by providing adequate coaching, motivation, and accountability through the disciplinary process.\",\"long_description\":\"<div><p><b>Essential Functions\/Core Responsibilities<\/b><\/p><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b><\/p><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred<\/li><li>Strong communication skills, both written and verbal<\/li><li>Proficient in Microsoft Office<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Self-starter, sense of urgency, and works well under pressure<\/li><li>Ability to foster a sense of professionalism and relationship building for self and team<\/li><\/ul><\/div><p>\u00a0\u00a0\u00a0<\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1672492\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-22T16:04:19.522+08:00\",\"created_at\":\"2025-11-28T13:47:08.839+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Njgy?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-11th-Floor\/XMLNAME-2026-Delivery-Operations-GVPCW_R1672492\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-EXXAT-06\",\"wid\":\"740544c0a47f01576e712e901f118467\",\"descriptor\":\"PHL Quezon City - 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EXXA Tower\",\"address\":\"PHL Quezon City - EXXA Tower\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1587008\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-12T14:04:31.346+08:00\",\"created_at\":\"2025-11-28T13:45:34.774+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjY1?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower\/XMLNAME-2025-Team-Leader_R1587008\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-VELA-EXXA-1\",\"wid\":\"740544c0a47f01c2a535b08e1f115963\",\"descriptor\":\"PHL Quezon City - EXXA Tower\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"xzyr.acutan@concentrix.com\"},\"first_name\":\"Acutan, Xzyr\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"1087765\",\"wid\":\"9f196ba80a8701d6b9597b9108191ebb\",\"descriptor\":\"Mary Jay Yu (1087765)\"},{\"id\":\"101938706\",\"wid\":\"0e70ecaf263f0109e7903b5aa5900000\",\"descriptor\":\"Frank Gonzales (101938706)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"},{\"id\":\"103378715\",\"wid\":\"0250096828e410240632c76cdf410000\",\"descriptor\":\"Xzyr Acutan (103378715)\"},{\"id\":\"102334704\",\"wid\":\"87ac2d61f2431014569738cad0cf0000\",\"descriptor\":\"Emily Dela Cruz (102334704)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-301812\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower\/XMLNAME-2025-Team-Leader_R1587008\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower\/XMLNAME-2025-Team-Leader_R1587008\/apply\",\"job_requisition_id\":\"R1587008\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"abrahann.subaria@concentrix.com\"},\"first_name\":\"Abrah Ann Crescini Subaria (101428025)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1587008\",\"wid\":\"c78b6e3db04b1025e14796b80a7d0000\",\"descriptor\":\"2025 Team Leader, Operations\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1460\",\"campaign_id\":\"7652\",\"campaign_title\":\"Specialist, Customer Success R1509346\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Success\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Imagine being able to partner with global technology leaders in a company that cares about YOU \u2013 your professional growth, your success, and your community.\\n\\nWe are looking for a Specialist, Customer Success to join our team. Today.\\n\\nThe future team member that will love this job will support an existing customer base to cultivate and build relationships, while ensuring customer satisfaction and engagement. You will develop an excellent level of product or service knowledge to support customer questions. Reporting to a sales manager, you will capture the voice of the customer for your assigned clients. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!\",\"long_description\":\"<p><b>You Have:<\/b><\/p><ul><li><p><span>2&#43; years of experience<\/span> working in a customer service<\/p><\/li><li><p>Prior success in achievement of personal and team sales quota\/goals<\/p><\/li><li><p>Experience in high-volume calling<\/p><\/li><li><p>Experience learning new technology and data<\/p><\/li><li><p>Process orientation and ability to follow call scripts<\/p><\/li><li><p>Problem solving skills<\/p><\/li><li><p>Excellent <span>knowledge of MS Office<\/span> programs<\/p><\/li><li><p>Experience working with Salesforce.com or similar CRM<\/p><\/li><li><p>Experience or willingness to <span>work from home<\/span><\/p><\/li><\/ul><p><\/p><p><b><span>You Will<\/span><\/b><\/p><ul><li><p>Manage high volume of customer contacts and communications through phone and email each day<\/p><\/li><li><p>Use contact search and productivity tools to verify contact information is accurate<\/p><\/li><li><p>Conduct health checks at agreed upon recurring intervals to gauge product satisfaction and value completion<\/p><\/li><li><p>Develop a level of product knowledge to speak intelligently to customers and address specific objections<\/p><\/li><li><p>Document and track qualitative feedback and quantifiable measurements through surveys, phone calls and emails using computer systems<\/p><\/li><li><p>Capture customers&#39; product expectations, experiences, satisfaction, and likelihood of abandonment, &#34;Voice of the Customer&#34;<\/p><\/li><li><p>Initiate steps through appropriate communication channels to address customer concerns\/roadblocks prohibiting satisfaction or product usage<\/p><\/li><li><p>Work with teams and management to promote a positive customer experience<\/p><\/li><\/ul><p><\/p><p><b><span>Our Benefits\/Perks:<\/span><\/b><\/p><ul><li><p><span>Health Insurance with Dental Coverage for Employees <\/span><\/p><\/li><li><p><span>Paid Time off<\/span><\/p><\/li><li><p><span>Bereavement Leave<\/span><\/p><\/li><li><p><span>Life Insurance<\/span><\/p><\/li><li><p><span>Group Personal Accident Program<\/span><\/p><\/li><li><p><span>Employee Assistance Program<\/span><\/p><\/li><li><p><span>Rewards and recognition programs<\/span><\/p><\/li><li><p><span>Wellness Incentive Program<\/span><\/p><\/li><li><p><span>Learning and Development Programs<\/span><\/p><\/li><\/ul><p><br \/><b><span>Virtual First <\/span><\/b><br \/><span>Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you have the ability to work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when\/if required by the company. In addition, per PEZA regulations, we are mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director<\/span><\/p>\",\"ats_external_id\":\"R1509346\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T22:05:36.236+08:00\",\"created_at\":\"2025-11-28T13:44:15.460+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjUy?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Specialist--Customer-Success_R1509346\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2f90c850c8e210036e738ea1ba3a0000\",\"descriptor\":\"Concentrix SREV Philippines, Inc\",\"reference_id\":\"RPH11\",\"organization_reference_id\":\"RPH11\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - Ayala North Exchange\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"juvelyn.altisin@concentrix.com\"},\"first_name\":\"Altisin, Juvelyn\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102185421\",\"wid\":\"73e197c0f43c10199b6db53347470000\",\"descriptor\":\"Jass Balindo (102185421)\"},{\"id\":\"102134379\",\"wid\":\"2d41b9e51cee101a8ecd5eb3d7710000\",\"descriptor\":\"Maila Guzman (102134379)\"},{\"id\":\"102475022\",\"wid\":\"771bdb8e659510375b0979ce0ca10000\",\"descriptor\":\"John Paul Luigi Mingoa (102475022)\"},{\"id\":\"102334704\",\"wid\":\"87ac2d61f2431014569738cad0cf0000\",\"descriptor\":\"Emily Dela Cruz (102334704)\"},{\"id\":\"101166505\",\"wid\":\"f8a294dfc0f310953cf6bbcde938c346\",\"descriptor\":\"Anna Rose Benitez (101166505)\"},{\"id\":\"16875900\",\"wid\":\"9f196ba80a87018f96a62cd504191231\",\"descriptor\":\"Rose Catherine Balubar (16875900)\"},{\"id\":\"101825829\",\"wid\":\"142cf519063201aecdfe58161717d3a2\",\"descriptor\":\"Zarrah Jane Fopalan (101825829)\"},{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"017848\",\"wid\":\"db67be7c37fa10053b4b28bf2c910000\",\"descriptor\":\"Brian Magnayi (017848)\"},{\"id\":\"101882541\",\"wid\":\"99fb7752f7c8019b50f121e9db0d563b\",\"descriptor\":\"Jhovinalyn Viscaino (101882541)\"},{\"id\":\"102049290\",\"wid\":\"8248618ae6861019c4d54b5e6da60000\",\"descriptor\":\"Camille Xena Carpio (102049290)\"},{\"id\":\"101903705\",\"wid\":\"8319f765de010116b7bfbb3726370000\",\"descriptor\":\"Christa Joy Amor David (101903705)\"},{\"id\":\"017413\",\"wid\":\"ad6658a0dd1910053b36bbcc81e20000\",\"descriptor\":\"Marely Carmela Valdez (017413)\"},{\"id\":\"101348856\",\"wid\":\"baa2cf1841f0012a0a3227e8ba2849d0\",\"descriptor\":\"Fritzie Hazel Salumbides (101348856)\"},{\"id\":\"100829049\",\"wid\":\"60219339f7a01064adfacfad5bf9e250\",\"descriptor\":\"MC Valenciano (100829049)\"},{\"id\":\"019102\",\"wid\":\"78893d07c56a10053ba27d1d29e90000\",\"descriptor\":\"Joana Mae Santiago (019102)\"},{\"id\":\"101310743\",\"wid\":\"b718815a50f10107514ef64e4f1a8935\",\"descriptor\":\"Sheena Greso (101310743)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3231\",\"descriptor\":\"Specialist, Customer Success\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-305097\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Specialist--Customer-Success_R1509346\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Specialist--Customer-Success_R1509346\/apply\",\"job_requisition_id\":\"R1509346\"}],\"organizations\":[{\"wid\":\"2f90c850c8e210036e738ea1ba3a0000\",\"descriptor\":\"Concentrix SREV Philippines, Inc\",\"reference_id\":\"RPH11\",\"custom_reference_id\":null,\"company_reference_id\":\"RPH11\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"brian.magnayi@concentrix.com\"},\"first_name\":\"Brian Magnayi (017848)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1509346\",\"wid\":\"f12cb2758e87102d0986897d0c520000\",\"descriptor\":\"Specialist, Customer Success\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1461\",\"campaign_id\":\"7646\",\"campaign_title\":\"Specialist, Renewal Sales R1479371\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Renewal Sales\",\"street\":\"PHL Quezon City - GBF Tower 2, Bridgetowne\",\"address\":\"PHL Quezon City - GBF Tower 2, Bridgetowne\",\"city\":\"Quezon City\",\"state\":null,\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Imagine being able to partner with global technology leaders in a company that cares about YOU \u2013 your professional growth, your success, and your community. \\n\\nWe are looking for a Sales Representative responsible for Contract Renewals to join our team. Today. \\n\\nThe future team member that will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling or renewing contracts. Reporting to a sales manager, You will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future!\",\"long_description\":\"<p><b>You Have:<\/b><\/p><ul><li><p>2&#43; years of experience working in a customer service or sales capacity<\/p><\/li><li><p>Prior success in achievement of personal and team sales quota\/goals<\/p><\/li><li><p>Experience in high-volume calling<\/p><\/li><li><p>Experience learning new technology and data<\/p><\/li><li><p>Problem solving skills<\/p><\/li><li><p>Excellent knowledge of MS Office programs<\/p><\/li><li><p>Experience working with <a href=\\\"http:\/\/Salesforce.com\\\" target=\\\"_blank\\\">Salesforce.com<\/a> or similar CRM<\/p><\/li><li><p>Experience or willingness to work from home<\/p><\/li><\/ul><p><\/p><p><b>You will:<\/b><\/p><ul><li><p>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities.<\/p><\/li><li><p>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/p><\/li><li><p>Mastery of product knowledge and technical understanding of services to assess client requirements<\/p><\/li><li><p>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/p><\/li><li><p>Manage external competitive pressures and handle objections to retain customers or win new customers<\/p><\/li><li><p>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/p><\/li><li><p>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/p><\/li><li><p>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/p><\/li><li><p>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.<\/p><\/li><\/ul><p><\/p><p><b>Our Benefits\/Perks:<\/b><\/p><ul><li><p>Health Insurance with Dental Coverage for Employees<\/p><\/li><li><p>Bereavement Leave<\/p><\/li><li><p>Life Insurance<\/p><\/li><li><p>Group Personal Accident Program<\/p><\/li><li><p>Employee Assistance Program<\/p><\/li><li><p>Wellness Incentive Program<\/p><\/li><li><p>Learning and Development Programs<\/p><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1479371\",\"location\":\"Quezon City\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-05T20:08:11.585+08:00\",\"created_at\":\"2025-11-28T13:42:47.347+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjQ2?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Specialist--Renewal-Sales_R1479371\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-GBFT2-01\",\"wid\":\"38c610687b641017db97184c78a50000\",\"descriptor\":\"PHL Quezon City - GBF Tower 2, Bridgetowne\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"jason.balindo@concentrix.com\"},\"first_name\":\"Balindo, Jason\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"100829049\",\"wid\":\"60219339f7a01064adfacfad5bf9e250\",\"descriptor\":\"MC Valenciano (100829049)\"},{\"id\":\"017848\",\"wid\":\"db67be7c37fa10053b4b28bf2c910000\",\"descriptor\":\"Brian Magnayi (017848)\"},{\"id\":\"102475022\",\"wid\":\"771bdb8e659510375b0979ce0ca10000\",\"descriptor\":\"John Paul Luigi Mingoa (102475022)\"},{\"id\":\"017413\",\"wid\":\"ad6658a0dd1910053b36bbcc81e20000\",\"descriptor\":\"Marely Carmela Valdez (017413)\"},{\"id\":\"102185421\",\"wid\":\"73e197c0f43c10199b6db53347470000\",\"descriptor\":\"Jass Balindo (102185421)\"},{\"id\":\"019102\",\"wid\":\"78893d07c56a10053ba27d1d29e90000\",\"descriptor\":\"Joana Mae Santiago (019102)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI02RS\",\"descriptor\":\"Specialist, Renewal Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-314689\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Specialist--Renewal-Sales_R1479371\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Specialist--Renewal-Sales_R1479371\/apply\",\"job_requisition_id\":\"R1479371\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"brian.magnayi@concentrix.com\"},\"first_name\":\"Brian Magnayi (017848)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1479371\",\"wid\":\"6de75837a46810448f4c9ed056f20000\",\"descriptor\":\"Specialist, Renewal Sales\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1462\",\"campaign_id\":\"7640\",\"campaign_title\":\"Manager I, B2B Sales R1479367\",\"campaign_type\":\"job_application\",\"job_title\":\"Manager I, B2B Sales\",\"street\":\"PHL Makati City\",\"address\":\"PHL Makati City\",\"city\":\"Davao\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Imagine being able to partner with global technology leaders in a company that cares about YOU \u2013 your professional growth, your success, and your community.\\n\\nWe are looking for a Sales Manager to join our team. Today.\\n\\nThe future team member that will love this job will manage a team driving revenue generation and business growth on behalf of our clients. You will promote the professional development of the sales team, including coaching and performance evaluation. Reporting to a sales director, you will also build the strategic relationship with our external facing clients. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future!\",\"long_description\":\"<p><b>You Have:<\/b><\/p><ul><li><p>Minimum 3 years proven work experience in a sales leadership role (or similar)<\/p><\/li><li><p>Consistent track record of success with a passion for exceptional customer experience and driving team results<\/p><\/li><li><p>Must be well-versed in High Performance Selling methodologies<\/p><\/li><li><p>Results-driven, analytically proficient, strategically minded with an operational outlook<\/p><\/li><li><p>Excellent people management, leadership and coaching skills<\/p><\/li><li><p>Strong record of developing and retaining high potential employees<\/p><\/li><li><p>Ability to maximize revenue through best practices<\/p><\/li><li><p>Experience in a fast-paced high-volume sales environment with tight deadlines in a dynamic working environment<\/p><\/li><li><p>Excellent verbal and written communication skills, both internally and externally<\/p><\/li><li><p>Highly organized with the ability to handle multiple priorities<\/p><\/li><li><p>Experience working with Salesforce.com or similar CRM preferred<\/p><\/li><li><p>Demonstrated ability to prioritize and multi-task in a time-sensitive environment<\/p><\/li><\/ul><p><\/p><p><b>You Will:<\/b><\/p><ul><li><p>Lead, develop and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/p><\/li><li><p>Provide accurate weekly, monthly and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up-to-date<\/p><\/li><li><p>Act as an enabler to remove both internal and external roadblocks and help team to resolve challenges in support of sales opportunities<\/p><\/li><li><p>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/p><\/li><li><p>Analyze data, performance and customer experience trends to develop and implement strategic sales plays and best practice for client\/specific territories<\/p><\/li><li><p>Stay current on developments in client products\/services and within the market and ensure the team is informed on the latest trends and market direction<\/p><\/li><li><p>Act as a point of escalation for the client and respond in a timely manner to any issues<\/p><\/li><li><p>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/p><\/li><li><p>Effective client management having a clear view on account and how to maximize revenue as well as effectively communicating quarterly objectives to client<\/p><\/li><li><p>Work closely with client contact on reporting and forecasting<\/p><\/li><li><p>Ensure team alignment to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/p><\/li><li><p>Work with internal functional resources and external partners to develop an effective coaching and training platform, targeted around customer success and revenue retention motions and skills, ensuring on-going development of the team<\/p><\/li><li><p>Coordinate team incentives and SPIFs (Sales Performance Incentive Fund)<\/p><\/li><li><p>Ensure high level of professionalism during all interactions with team and client<\/p><\/li><li><p>Effectively partner and build strong business relationships with both internal and external stakeholders to ensure customer expectations are met<\/p><\/li><li><p>Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience<\/p><\/li><li><p>Lead team to effectively influence buying\/renewal process to achieve greater client satisfaction<\/p><\/li><\/ul><p><\/p><p><b>Our Benefits\/Perks:<\/b><\/p><ul><li><p>Health Insurance with Dental Coverage for Employees<\/p><\/li><li><p>Paid Time off<\/p><\/li><li><p>Bereavement Leave<\/p><\/li><li><p>Life Insurance<\/p><\/li><li><p>Group Personal Accident Program<\/p><\/li><li><p>Employee Assistance Program<\/p><\/li><li><p>Recognition programs<\/p><\/li><li><p>Wellness Incentive Program<\/p><\/li><li><p>Learning and Development Programs<\/p><\/li><\/ul><p><\/p><p><b>Virtual First<\/b><\/p><p>Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you can work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when\/if required by the company. Also, per PEZA regulations, the company is mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director<\/p>\",\"ats_external_id\":\"R1479367\",\"location\":\"Davao, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-23T00:05:16.134+08:00\",\"created_at\":\"2025-11-28T13:41:39.922+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjQw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Manager-I--B2B-Sales_R1479367\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2f90c850c8e210036e738ea1ba3a0000\",\"descriptor\":\"Concentrix SREV Philippines, Inc\",\"reference_id\":\"RPH11\",\"organization_reference_id\":\"RPH11\"},\"location\":{\"city\":\"Davao\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Makati_City\",\"wid\":\"740544c0a47f01fb76ecf1781f11a159\",\"descriptor\":\"PHL Makati City\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"jason.balindo@concentrix.com\"},\"first_name\":\"Balindo, Jason\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"100829049\",\"wid\":\"60219339f7a01064adfacfad5bf9e250\",\"descriptor\":\"MC Valenciano (100829049)\"},{\"id\":\"017848\",\"wid\":\"db67be7c37fa10053b4b28bf2c910000\",\"descriptor\":\"Brian Magnayi (017848)\"},{\"id\":\"102475022\",\"wid\":\"771bdb8e659510375b0979ce0ca10000\",\"descriptor\":\"John Paul Luigi Mingoa (102475022)\"},{\"id\":\"017413\",\"wid\":\"ad6658a0dd1910053b36bbcc81e20000\",\"descriptor\":\"Marely Carmela Valdez (017413)\"},{\"id\":\"102185421\",\"wid\":\"73e197c0f43c10199b6db53347470000\",\"descriptor\":\"Jass Balindo (102185421)\"},{\"id\":\"021605\",\"wid\":\"415937854df710053d6d138a15a80000\",\"descriptor\":\"Daryl Morete (021605)\"},{\"id\":\"019102\",\"wid\":\"78893d07c56a10053ba27d1d29e90000\",\"descriptor\":\"Joana Mae Santiago (019102)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3100\",\"descriptor\":\"Manager I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-380592\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Manager-I--B2B-Sales_R1479367\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Manager-I--B2B-Sales_R1479367\/apply\",\"job_requisition_id\":\"R1479367\"}],\"organizations\":[{\"wid\":\"2f90c850c8e210036e738ea1ba3a0000\",\"descriptor\":\"Concentrix SREV Philippines, Inc\",\"reference_id\":\"RPH11\",\"custom_reference_id\":null,\"company_reference_id\":\"RPH11\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"brian.magnayi@concentrix.com\"},\"first_name\":\"Brian Magnayi (017848)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1479367\",\"wid\":\"f6c65cc62e1710448e9941c34c290000\",\"descriptor\":\"Manager I, B2B Sales\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1463\",\"campaign_id\":\"7633\",\"campaign_title\":\"Professional, BI Specialist (TCF) R1479338\",\"campaign_type\":\"job_application\",\"job_title\":\"BI Specialist\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Imagine being able to partner with global technology leaders in a company that cares about YOU \u2013 your professional growth, your success, and your community.\\n\\nWe are looking for a BI Specialist to join our team. Today.\\n\\nThe future team member that will lead our decisions for customers and partners by developing and providing data through data analysis and by creating reports of patterns, insights and trends. Reporting to the Manager of Business Intelligence, You will mine data from a variety of data resources to design impact recommendations to our partners. The Senior Business Intelligence Analyst will create specifications for reports and analysis based on in-depth assessment and understanding of our needs and data available. Along the way you will have access to excellent training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!\",\"long_description\":\"<div><p><b><span>You Have:<\/span><\/b><\/p><\/div><div><ul><li><p>Proficient knowledge of advanced analysis solutions\/tools (such as OLTP\/OLAP data structures, advanced Excel, Tableau, Salesforce, Power BI, Business Objects)<\/p><\/li><li><p>Proficient knowledge of domain languages (such as SQL Query, HIVEQL, etc.) \u2022 Application of highly complex statistical methods (such as regression analysis, correlation, causation, etc.)<\/p><\/li><li><p>5&#43; years of related experience to reflect skills and talent necessary for this role preferred<\/p><\/li><li><p>Requires the ability to communicate and present effectively to all levels of external and\/or internal leadership, including a strong executive presence<\/p><\/li><li><p>May require advanced sales motion knowledge (such as new sales, renewals, customer success)<\/p><\/li><li><p>May require advanced industry &amp; demographic understanding in one of the following (hardware, software, SaaS, healthcare, or industrial)<\/p><\/li><li><p>May require strong proficiency in all Microsoft Office applications (especially Word, Excel, and PowerPoint)<\/p><\/li><\/ul><p><\/p><p><b>You Will:<\/b><\/p><ul><li><p>Leverage independent judgement and advanced analytical skills to interpret highly complex goals, trends, risks, and areas for improvement by collecting, analyzing, reporting, and predicting on key metrics and conclusions<\/p><\/li><li><p>Use advanced analytic solutions to support customer teams and improve efficiencies. Work on projects\/matters of high complexity in an advisor role. Complexity can vary based on several factors such as client size, number of systems, varying levels of established structures, or dynamics of customer and or data<\/p><\/li><li><p>Work cross-functionally to serve as a trusted advisor and expert for internal and\/or external relationships to ensure high quality data is available for analysis and better business understanding<\/p><\/li><li><p>Develop and deliver highly complex data-driven insights, recommendations, and predictions to internal and\/or external stakeholder<\/p><\/li><li><p>Engage with strategic stakeholders for planning, forecasting, and gaining a solid understanding of impactful business questions to successfully document for analysis and decision making \u2022 Provide guidance and mentorship to more junior level analysts and receives mentorship related to new complex business problems and highly complex projects. Work is highly independent and reliable<\/p><\/li><\/ul><p><\/p><p><b><span>Our Benefits\/Perks:<\/span><\/b><\/p><ul><li><p><span>Health Insurance with Dental Coverage for Employees <\/span><\/p><\/li><li><p><span>Paid Time off<\/span><\/p><\/li><li><p><span>Bereavement Leave<\/span><\/p><\/li><li><p><span>Life Insurance<\/span><\/p><\/li><li><p><span>Group Personal Accident Program<\/span><\/p><\/li><li><p><span>Employee Assistance Program<\/span><\/p><\/li><li><p><span>Recognition programs<\/span><\/p><\/li><li><p><span>Wellness Incentive Program<\/span><\/p><\/li><li><p><span>Learning and Development Programs<\/span><\/p><\/li><\/ul><p><br \/><b><span>Virtual First<\/span><\/b><br \/><span>Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you have the ability to work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when\/if required by the company. In addition, per PEZA regulations, the company is mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director.<\/span><\/p><\/div>\",\"ats_external_id\":\"R1479338\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:37:55.237+08:00\",\"created_at\":\"2025-11-28T13:40:23.250+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjMz?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BI-Specialist_R1479338\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Business Intelligence and Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - Ayala North Exchange\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"bdc51090f43e100556bb4085ad8c0000\",\"address\":\"arlene.cogay@concentrix.com\"},\"last_name\":\"Cogay\",\"first_name\":\"Arlene\"},\"categories\":[{\"id\":\"CF Business Intelligence and Insights\",\"wid\":\"8e4db81522a2101fda26debc8d540000\",\"descriptor\":\"Business Intelligence and Insights\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JT1089\",\"wid\":\"f5917a8924d9101021f64172f8fe0000\",\"descriptor\":\"Professional, BI Specialist (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-305191\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BI-Specialist_R1479338\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BI-Specialist_R1479338\/apply\",\"job_requisition_id\":\"R1479338\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1479338\",\"wid\":\"2464741db2cf10448a8a34e3a0b80000\",\"descriptor\":\"R1479338 BI Specialist (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"bdc51090f43e100556bb4085ad8c0000\",\"address\":\"arlene.cogay@concentrix.com\"},\"last_name\":\"Cogay\",\"first_name\":\"Arlene\"},{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},{\"email\":{\"wid\":\"ad6658a0dd1910055638ebde32290003\",\"address\":\"daryl.morete@concentrix.com\"},\"last_name\":\"Morete\",\"first_name\":\"Daryl\"},{\"email\":{\"wid\":\"ec297acd813f1019b072c65b1a700003\",\"address\":\"jason.balindo@concentrix.com\"},\"last_name\":\"Balindo\",\"first_name\":\"Jason\"},{\"email\":{\"wid\":\"ce41dc93499710055688e90243590000\",\"address\":\"joanamae.santiago@concentrix.com\"},\"last_name\":\"Santiago\",\"first_name\":\"Joana Mae\"},{\"email\":{\"wid\":\"1cd4b8074d7e10376b4313abd81a0003\",\"address\":\"johnpaulluigi.mingoa@concentrix.com\"},\"last_name\":\"Mingoa\",\"first_name\":\"John Paul Luigi\"},{\"email\":{\"wid\":\"8e0a68a0a3d6100556a4a412926c0001\",\"address\":\"marelycarmela.valdez@concentrix.com\"},\"last_name\":\"Valdez\",\"first_name\":\"Marely Carmela\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1464\",\"campaign_id\":\"7621\",\"campaign_title\":\"Professional, BI Analyst (TCF) R1479343\",\"campaign_type\":\"job_application\",\"job_title\":\"BI Analyst\",\"street\":\"PHL Makati City\",\"address\":\"PHL Makati City\",\"city\":\"Davao\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":\"<p>Imagine being able to partner with global technology leaders in a company that cares about YOU \u2013 your professional growth, your success, and your community.<\/p><p><br \/><span>We are looking for a BI Analyst to join our team. Today.<\/span><br \/><br \/><span>The future team member that will lead our decisions for customers and partners by developing and providing data through data analysis and by creating reports of patterns, insights and trends. Reporting to the Manager of Business Intelligence, You will mine data from a variety of data resources to design impact recommendations to our partners. The Business Intelligence Analyst will create specifications for reports and analysis based on in-depth assessment and understanding of our needs and data available. Along the way you will have access to excellent training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future!<\/span><\/p><p><\/p><p><\/p><div><p><b><span>You Have:<\/span><\/b><\/p><\/div><div><ul><li><p><span>Proficient knowledge of expanded analysis tools (such as OLTP\/OLAP data structures, Advanced Excel (can maintain complex spreadsheets), Tableau, Salesforce, Power BI, Business Objects)<\/span><\/p><\/li><li><p><span>Proficient knowledge of domain languages (such as SQL Query, HIVE QL)<\/span><\/p><\/li><li><p><span>Apply moderately complex statistical methods (such as deviations, quartiles)<\/span><\/p><\/li><li><p><span>2\u20135 years of related experience to reflect skills and talent necessary for this role<\/span><\/p><\/li><li><p><span>Practical sales motion knowledge<\/span><\/p><\/li><li><p><span>Practical industry and demographic understanding in one of the following: (hardware, software, SaaS, healthcare or industrial)<\/span><\/p><\/li><li><p><span>Proficiency in all Microsoft products especially Word, Excel (can maintain complex spreadsheets) and PowerPoint<\/span><\/p><\/li><li><p><span>Bachelor&#39;s Degree of Diploma in computer science, finance or <\/span><span><span><span>statistics\/mathematics<\/span><\/span><\/span><\/p><\/li><li><p><span>4&#43; years&#39; experience in data-driven business insight recommendations, business analytics, dashboard design experience<\/span><\/p><\/li><\/ul><p><br \/><b><span>You will:<\/span><\/b><\/p><ul><li><p><span>Interpret moderately complex goals, trends, risks and areas for improvement by collecting, analyzing and reporting on key metrics and conclusions. May maintain integrity of reports and dashboards to allow business to operate<\/span><\/p><\/li><li><p><span>Use expanded solutions and knowledge to support customer teams and increase efficiency. Work on projects\/matters of moderate complexity in an independent contributor role.<\/span><\/p><\/li><li><p><span>Work and builds internal and external relationships to ensure high-quality data is available for analysis and better understanding<\/span><\/p><\/li><li><p><span>Develop data-driven insights to all partners<\/span><\/p><\/li><li><p><span>Engage daily with partners for planning, forecasting and gaining an understanding of questions for appropriate documentation and analysis<\/span><\/p><\/li><li><p><span>Work well independently and will seek counsel and guidance on more complex projects\/matters. Work is generally reliable on routine tasks<\/span><\/p><\/li><\/ul><p><\/p><p><b><span>Our Benefits\/Perks:<\/span><\/b><\/p><ul><li><p><span>Health Insurance with Dental Coverage for Employees<\/span><\/p><\/li><li><p><span>Paid Time off<\/span><\/p><\/li><li><p><span>Bereavement Leave<\/span><\/p><\/li><li><p><span>Life Insurance<\/span><\/p><\/li><li><p><span>Group Personal Accident Program<\/span><\/p><\/li><li><p><span>Employee Assistance Program<\/span><\/p><\/li><li><p><span>Recognition programs<\/span><\/p><\/li><li><p><span>Wellness Incentive Program<\/span><\/p><\/li><li><p><span>Learning and Development Programs<\/span><\/p><\/li><\/ul><p><\/p><\/div>\",\"ats_external_id\":\"R1479343\",\"location\":\"Davao, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T04:49:38.271+08:00\",\"created_at\":\"2025-11-28T13:39:06.254+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjIx?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BI-Analyst_R1479343\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Intelligence and Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2f90c850c8e210036e738ea1ba3a0000\",\"descriptor\":\"Concentrix SREV Philippines, Inc\",\"reference_id\":\"RPH11\",\"organization_reference_id\":\"RPH11\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - Ayala North Exchange\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"jason.balindo@concentrix.com\"},\"first_name\":\"Balindo, Jason\"},\"categories\":[{\"descriptor\":\"CF Business Intelligence and Insights\"}],\"recruiters\":[{\"id\":\"017848\",\"wid\":\"db67be7c37fa10053b4b28bf2c910000\",\"descriptor\":\"Brian Magnayi (017848)\"},{\"id\":\"102475022\",\"wid\":\"771bdb8e659510375b0979ce0ca10000\",\"descriptor\":\"John Paul Luigi Mingoa (102475022)\"},{\"id\":\"017413\",\"wid\":\"ad6658a0dd1910053b36bbcc81e20000\",\"descriptor\":\"Marely Carmela Valdez (017413)\"},{\"id\":\"102185421\",\"wid\":\"73e197c0f43c10199b6db53347470000\",\"descriptor\":\"Jass Balindo (102185421)\"},{\"id\":\"021605\",\"wid\":\"415937854df710053d6d138a15a80000\",\"descriptor\":\"Daryl Morete (021605)\"},{\"id\":\"019102\",\"wid\":\"78893d07c56a10053ba27d1d29e90000\",\"descriptor\":\"Joana Mae Santiago (019102)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1087\",\"descriptor\":\"Professional, BI Analyst (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-309792\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BI-Analyst_R1479343\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BI-Analyst_R1479343\/apply\",\"job_requisition_id\":\"R1479343\"}],\"organizations\":[{\"wid\":\"2f90c850c8e210036e738ea1ba3a0000\",\"descriptor\":\"Concentrix SREV Philippines, Inc\",\"reference_id\":\"RPH11\",\"custom_reference_id\":null,\"company_reference_id\":\"RPH11\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"brian.magnayi@concentrix.com\"},\"first_name\":\"Brian Magnayi (017848)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1479343\",\"wid\":\"a195680abef710448b1e7e4af3980000\",\"descriptor\":\"BI Analyst\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1465\",\"campaign_id\":\"7614\",\"campaign_title\":\"Sr. Specialist, Customer Acquisition R1472791\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Specialist, Customer Acquisition\",\"street\":\"PHL Makati City\",\"address\":\"PHL Makati City\",\"city\":\"Davao\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Imagine being able to partner with global technology leaders in a company that cares about YOU \u2013 your professional growth, your success, and your community. \\n\\nWe are looking for a Sr. Specialist, Customer Acquisition to join our team. Today. \\n\\nThe future team member that will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling or renewing contracts. Reporting to a sales manager, You will articulate the value of products or services to customers. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future!\",\"long_description\":\"<h3>You Will:<\/h3><ul><li><b>Sales<\/b> <b>Strategy<\/b>: Developing sales strategies to acquire new customers. This involves identifying target industries, segments, and potential clients.<\/li><li><b>Client<\/b> <b>Engagement<\/b>: Building relationships with customers, understanding their needs, and being a trusted advisor to provide appropriate SaaS solutions to meet their requirements.<\/li><li><b>Sales<\/b> <b>Presentations<\/b>: Deliver compelling product demonstrations and presentations to potential clients, showcasing the value and benefits of the SaaS solution.<\/li><li><b>Negotiation<\/b> <b>and<\/b> <b>Closing<\/b> <b>Deals<\/b>: Negotiating contract terms and pricing with customers to secure new business and lead deal closures. Speak to senior executives (HR, TA) Department and help to convince HR TA<\/li><li><b>Pipeline<\/b> <b>Management<\/b>: Manage a sales pipeline, tracking leads, opportunities, and accounts in the customer relationship management (CRM) system.<\/li><li><b>Revenue<\/b> <b>Forecasting<\/b>: Forecast sales revenue and providing regular updates to sales management.<\/li><li><b>Collaboration<\/b>: Work with Sales Development Representatives (SDRs), Sales Managers and other partners (LinkedIn AE\u2019s, project team, marketing, IT support, Sales Ops) to ensure agreement and increase sales process.<\/li><li><b>Market<\/b> <b>Knowledge<\/b>: Staying informed about industry trends, competitor activities, and market developments to position the SaaS product and maintain a competitive edge.<\/li><li><b>Post<\/b>-<b>Sales<\/b> <b>Support<\/b>: update CRM system for other teams to complete post sale activities\u00a0<\/li><\/ul><p><\/p><h3>You Have:<\/h3><ul><li>3-5 years of experience in a quota-carrying sales role<\/li><li>For the Thailand market, fluency in Thai and English to serve customers\u00a0<\/li><li>For the Philippines market, fluency in Tagalog and English to serve customers\u00a0<\/li><li>Experience with recruiting, recruitment media and HR software\u202f\u00a0<\/li><li>Experience with SaaS opportunities<\/li><li>Experience selling IT or recruiting solutions\u202f\u202f\u00a0<\/li><li>Knowledge of software contract terms and conditions with the ability to create fair transactions\u202f\u00a0<\/li><li>Negotiation and accurate forecasting skills\u202f\u00a0<\/li><li>Close high-level business in an evangelist sales environment\u202f\u00a0<\/li><li>Use data to inform decision-making and persuade others\u202f\u202f\u00a0<\/li><li>Manage multiple prospect situations simultaneously while positioning company products against direct and indirect competitors\u202f\u00a0<\/li><\/ul><p><\/p><p><b>Our Benefits\/Perks:<\/b><\/p><ul><li>Health Insurance with Dental Coverage for Employees<\/li><li>Paid Time off<\/li><li>Birthday Time Off<\/li><li>Bereavement Leave<\/li><li>Life Insurance Group Personal Accident Program<\/li><li>Employee Assistance Program<\/li><li>Volunteer Time Off, paid time yearly to volunteer with an organization of your choice<\/li><li>Recognition programs<\/li><li>Wellness Incentive Program<\/li><li>Learning and Development Programs<\/li><\/ul><p><\/p><p><b>Virtual First <\/b><\/p><p>Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you can work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when\/if required by the company. Also, per PEZA regulations, we are mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director<\/p>\",\"ats_external_id\":\"R1472791\",\"location\":\"Davao, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-11T16:04:08.322+08:00\",\"created_at\":\"2025-11-28T13:37:44.243+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjE0?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Senior-Specialist--Customer-Acquisition_R1472791\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2f90c850c8e210036e738ea1ba3a0000\",\"descriptor\":\"Concentrix SREV Philippines, Inc\",\"reference_id\":\"RPH11\",\"organization_reference_id\":\"RPH11\"},\"location\":{\"city\":\"Davao\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Makati_City\",\"wid\":\"740544c0a47f01fb76ecf1781f11a159\",\"descriptor\":\"PHL Makati City\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"jason.balindo@concentrix.com\"},\"first_name\":\"Balindo, Jason\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"017848\",\"wid\":\"db67be7c37fa10053b4b28bf2c910000\",\"descriptor\":\"Brian Magnayi (017848)\"},{\"id\":\"102475022\",\"wid\":\"771bdb8e659510375b0979ce0ca10000\",\"descriptor\":\"John Paul Luigi Mingoa (102475022)\"},{\"id\":\"017413\",\"wid\":\"ad6658a0dd1910053b36bbcc81e20000\",\"descriptor\":\"Marely Carmela Valdez (017413)\"},{\"id\":\"102185421\",\"wid\":\"73e197c0f43c10199b6db53347470000\",\"descriptor\":\"Jass Balindo (102185421)\"},{\"id\":\"021605\",\"wid\":\"415937854df710053d6d138a15a80000\",\"descriptor\":\"Daryl Morete (021605)\"},{\"id\":\"019102\",\"wid\":\"78893d07c56a10053ba27d1d29e90000\",\"descriptor\":\"Joana Mae Santiago (019102)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"DSSI03CA\",\"descriptor\":\"Sr. Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-382786\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Senior-Specialist--Customer-Acquisition_R1472791\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Senior-Specialist--Customer-Acquisition_R1472791\/apply\",\"job_requisition_id\":\"R1472791\"}],\"organizations\":[{\"wid\":\"2f90c850c8e210036e738ea1ba3a0000\",\"descriptor\":\"Concentrix SREV Philippines, Inc\",\"reference_id\":\"RPH11\",\"custom_reference_id\":null,\"company_reference_id\":\"RPH11\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"brian.magnayi@concentrix.com\"},\"first_name\":\"Brian Magnayi (017848)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1472791\",\"wid\":\"1eb64f2197e4103d79e3c4637a0a0001\",\"descriptor\":\"Senior Specialist, Customer Acquisition\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1466\",\"campaign_id\":\"7605\",\"campaign_title\":\"Team Leader, Operations R1672507\",\"campaign_type\":\"job_application\",\"job_title\":\"2026 Delivery Operations GVPKP\",\"street\":\"PHL Muntinlupa - 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This position requires that the Team Leader ensures performance metrics are achieved by providing adequate coaching, motivation, and accountability through the disciplinary process.\",\"long_description\":\"<div><p><b>Essential Functions\/Core Responsibilities<\/b><\/p><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b><\/p><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred<\/li><li>Strong communication skills, both written and verbal<\/li><li>Proficient in Microsoft Office<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Self-starter, sense of urgency, and works well under pressure<\/li><li>Ability to foster a sense of professionalism and relationship building for self and team<\/li><\/ul><\/div><p>\u00a0\u00a0\u00a0<\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1672507\",\"location\":\"Muntinlupa City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-18T14:10:37.756+08:00\",\"created_at\":\"2025-11-28T13:36:51.073+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjA1?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/XMLNAME-2026-Delivery-Operations-GVPKP_R1672507\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1780\",\"primary_location\":{\"id\":\"PH-MUN-CYBER-Y0\",\"wid\":\"b67da9176e3d1062f9e3a2b4e1bbc269\",\"descriptor\":\"PHL Muntinlupa - 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Today.\\n\\nThe future team member who will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling or renewing contracts. Reporting to a sales manager, You will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!\",\"long_description\":\"<p><b>You Will: <\/b><\/p><ul><li><p>Follow outbound contact schedule to reach targeted potential customers identified through prospecting<\/p><\/li><li><p>Assess and prioritize leads from sales, trials, partners and other sources<\/p><\/li><li><p>Qualify the BANT (budget, authority, need and timeline) of leads<\/p><\/li><li><p>Help Sales and Marketing reach Market Development related goals<\/p><\/li><li><p>Help identify the best solutions for customers and how to implement those solutions<\/p><\/li><li><p>Foster trust between customers and clients<\/p><\/li><li><p>Reach mastery of product knowledge and technical understanding of services to assess client requirements<\/p><\/li><li><p>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/p><\/li><li><p>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/p><\/li><li><p>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/p><\/li><li><p>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/p><\/li><\/ul><p><\/p><p><b>You have: <\/b><\/p><ul><li><p>2&#43; years of experience working in a customer service or sales capacity<\/p><\/li><li><p>Prior success in achievement of personal and team sales quota\/goals<\/p><\/li><li><p>Experience in high-volume calling<\/p><\/li><li><p>Experience learning new technology and data<\/p><\/li><li><p>Problem solving skills<\/p><\/li><li><p>Experience learning new technology<\/p><\/li><li><p>Prior knowledge of MS Office programs<\/p><\/li><li><p>Experience working with Salesforce.com or similar CRM<\/p><\/li><li><p>Experience or willingness to work from home<\/p><\/li><\/ul><p><\/p><p><\/p><p><b><span>Our Benefits\/Perks:<\/span><\/b><\/p><ul><li><p><span>Health Insurance with Dental Coverage for Employees <\/span><\/p><\/li><li><p><span>Paid Time off<\/span><\/p><\/li><li><p><span>Bereavement Leave<\/span><\/p><\/li><li><p><span>Life Insurance<\/span><\/p><\/li><li><p><span>Group Personal Accident Program<\/span><\/p><\/li><li><p><span>Employee Assistance Program<\/span><\/p><\/li><li><p><span>Rewards and recognition programs<\/span><\/p><\/li><li><p><span>Wellness Incentive Program<\/span><\/p><\/li><li><p><span>Learning and Development Programs<\/span><\/p><\/li><\/ul><p><\/p><p><\/p>\",\"ats_external_id\":\"R1426787\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-29T16:06:01.425+08:00\",\"created_at\":\"2025-11-28T13:34:21.445+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NTg0?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-11th-Floor\/Specialist--Sales-Development_R1426787\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2f90c850c8e210036e738ea1ba3a0000\",\"descriptor\":\"Concentrix SREV Philippines, Inc\",\"reference_id\":\"RPH11\",\"organization_reference_id\":\"RPH11\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-01\",\"wid\":\"740544c0a47f0151365fbe8f1f114966\",\"descriptor\":\"PHL Quezon City - 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Makati Rec Hub, GF-BPI Philam Life Building\",\"address\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\",\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1227\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Sr. Manager Workforce Management is responsible for managing a team to develop accurate and timely forecasts, capacity plans, schedules, pre-day schedule management, intraday management, and post-day performance analysis. This position is responsible for the execution of workforce strategy.\",\"long_description\":\"<p><b>Responsibilities<\/b><\/p><p><\/p><ul><li>Review completed forecasts, schedules, and plans developed by team members to ensure completion, accuracy, and adherence to standards<\/li><li>Partner with Business Development, Operations, and Clients to develop new models to support staffing and volume changes<\/li><li>Lead reviews of Call Center efficiency and customer service performance to ensure client needs and Concentrix financial performance are met<\/li><li>Partner with support functions to ensure that forecasting, planning, and scheduling tools\/software are properly configured and maintained to support the Workforce Management team<\/li><li>Lead the development of forecasts, resource plans, and schedules for new programs<\/li><li>Associate&#39;s degree in related field from a four-year college or university with more than seven years of relevant experience (with at least two years of Progressive Management Experience) preferred<\/li><li>Experience with forecasting, capacity planning and scheduling software tools<\/li><li>Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/li><li>Advanced Microsoft Office skills<\/li><li>Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/li><li>Demonstrated ability to mentor, coach and provide direction to a team of employees<\/li><li>Demonstrated ability to take initiative and ownership with focus on continuous improvement<\/li><li>Excellent attention to detail<\/li><li>Demonstrated ability to foster customer service disposition and sense of professionalism for self and team<\/li><li>Solid understanding of the organization&#39;s business operations and industry. Demonstrated business acumen<\/li><li>Demonstrated ability to comprehend, analyze, and interpret<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><p><\/p><ul><li>3&#43; years of experience in a similar role<\/li><li>Proficiency with Microsoft Office<\/li><li>Strong organizational and communication skills<\/li><li>Strong ability to multitask<\/li><li>Comfort working with multiple groups within business<\/li><\/ul><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1602493\",\"location\":\"Makati City, National Capital Region (Manila)\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2025-12-18T08:13:02.238+08:00\",\"created_at\":\"2025-11-28T13:33:54.865+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NTc0?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2025-Workforce-Management-GVPTP_R1602493\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"WFM Dialer\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1227\",\"primary_location\":{\"id\":\"PH-MAK-BPIPL-01\",\"wid\":\"f25c686181fd10161ca0b3992d920000\",\"descriptor\":\"PHL Makati City - 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Tera Tower 15th Floor\",\"address\":\"PHL Quezon City - Tera Tower 15th Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"A primary function of Support role is to coordinate directly with vendors and suppliers to confirm service availability in specific locations, ensuring that all proposed Customer solutions are viable and ready for deployment. To provide full context,  when a customer moves to a new location, Support needs to identify which utility companies, such as electricity, water service, and gas, are available at that address. Support reps are responsible for making outbound calls to determine the availability of these services. They do not interact directly with the customers but focus on completing their tasks by confirming service availability at the specified address.\",\"long_description\":\"<p><b>You Have:<\/b><\/p><ul><li><p><span>1&#43; year of relevant working experience<\/span><\/p><\/li><li><p><span>Knowledge of Microsoft products including Word and Excel (can perform basic functions)<\/span><\/p><\/li><li><p><span>Have necessary skills for email, phone and video communication<\/span><\/p><\/li><li><p><span>Handle confidential information with complete integrity<\/span><\/p><\/li><li><p><span>Experience in administrative tasks, organization of detailed work materials, and prioritizing deadlines<\/span><\/p><\/li><li><p><span>Accustomed to identifying and recommending corrective action for moderately complex issues<\/span><\/p><\/li><li><p><span>Experience following scripts and processes according to contractual agreements<\/span><\/p><\/li><li><p><span>Experience learning new technology and data<\/span><\/p><\/li><\/ul><p><br \/><b>You will:<\/b><\/p><ul><li><p>Outbound calls with vendors and suppliers to confirm service availability<\/p><\/li><li><p><span>Maintain quote documentation with accurate pricing and configurations<\/span><\/p><\/li><li><p><span>Prepare quotes for contract renewals<\/span><\/p><\/li><li><p><span>Ensure the integrity of client information is maintained in the database systems<\/span><\/p><\/li><li><p><span>Manage Excel (can perform basic functions)<\/span><\/p><\/li><li><p><span>Perform bookings (Purchase Order processing) and booking reconciliation<\/span><\/p><\/li><li><p><span>Grow skill and expertise to perform quality assurance and begin to identify areas for improvement<\/span><\/p><\/li><li><p><span>Focus on customer needs and communicate with Senior Sales Support staff and management.<\/span><\/p><\/li><li><p><span>Handle medium to high priority escalation items, while escalating most complex items to management for review and consideration<\/span><\/p><\/li><li><p><span>Maintain Knowledge Base Tools, including a CRM<\/span><\/p><\/li><li><p><span>Identify and call out operational risks to management for review and consideration<\/span><\/p><\/li><li><p><span>Participate in KMIP (Know, Measure, Improve, Perfect) methodology in daily activities, as relevant to role<\/span><\/p><\/li><\/ul><p><br \/><b>Our Benefits\/Perks:<\/b><\/p><ul><li><p><span>Health Insurance with Dental Coverage for Employees <\/span><\/p><\/li><li><p><span>Paid Time off<\/span><\/p><\/li><li><p><span>Bereavement Leave<\/span><\/p><\/li><li><p><span>Life Insurance<\/span><\/p><\/li><li><p><span>Group Personal Accident Program<\/span><\/p><\/li><li><p><span>Employee Assistance Program<\/span><\/p><\/li><li><p><span>Rewards and recognition programs<\/span><\/p><\/li><li><p><span>Wellness Incentive Program<\/span><\/p><\/li><li><p><span>Learning and Development Programs<\/span><\/p><\/li><\/ul>\",\"ats_external_id\":\"R1425685\",\"location\":\"Quezon City, National Capital Region (Manila)\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-03T20:08:07.201+08:00\",\"created_at\":\"2025-11-28T13:32:59.853+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NTY0?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Specialist--Sales-Support_R1425685\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region (Manila)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-05\",\"wid\":\"740544c0a47f01c4a409c38f1f115d66\",\"descriptor\":\"PHL Quezon City - Tera Tower 15th Floor\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"jason.balindo@concentrix.com\"},\"first_name\":\"Balindo, Jason\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102134379\",\"wid\":\"2d41b9e51cee101a8ecd5eb3d7710000\",\"descriptor\":\"Maila Guzman (102134379)\"},{\"id\":\"100829049\",\"wid\":\"60219339f7a01064adfacfad5bf9e250\",\"descriptor\":\"MC Valenciano (100829049)\"},{\"id\":\"017848\",\"wid\":\"db67be7c37fa10053b4b28bf2c910000\",\"descriptor\":\"Brian Magnayi (017848)\"},{\"id\":\"017413\",\"wid\":\"ad6658a0dd1910053b36bbcc81e20000\",\"descriptor\":\"Marely Carmela Valdez (017413)\"},{\"id\":\"102185421\",\"wid\":\"73e197c0f43c10199b6db53347470000\",\"descriptor\":\"Jass Balindo (102185421)\"},{\"id\":\"019102\",\"wid\":\"78893d07c56a10053ba27d1d29e90000\",\"descriptor\":\"Joana Mae Santiago (019102)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3241\",\"descriptor\":\"Specialist, Sales Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-305179\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Specialist--Sales-Support_R1425685\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Specialist--Sales-Support_R1425685\/apply\",\"job_requisition_id\":\"R1425685\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"brian.magnayi@concentrix.com\"},\"first_name\":\"Brian Magnayi (017848)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1425685\",\"wid\":\"6fbf4f4d2132100dda568f3fd70f0001\",\"descriptor\":\"Specialist, Sales Support\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1472\",\"campaign_id\":\"7551\",\"campaign_title\":\"Software Engineer I (TCF) R1681672\",\"campaign_type\":\"job_application\",\"job_title\":\"Application Developer\",\"street\":\"IND Work-at-Home\",\"address\":\"IND Work-at-Home\",\"city\":\"IND\",\"state\":\"Andaman and Nicobar Islands\",\"postal_code\":\".\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking a Mid-Level Application Developer\u00a0to contribute to the development of cloud-based applications and APIs using Java, Node.js, and AWS. 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Abreeza Corporate Center\",\"address\":\"PHL Davao City - Abreeza Corporate Center\",\"city\":\"Davao City\",\"state\":\"Davao del Sur\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1683218\",\"location\":\"Davao City, Davao del Sur\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T14:04:47.219+08:00\",\"created_at\":\"2025-11-28T13:22:36.954+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NDUw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao-City---Abreeza-Corporate-Center\/XMLNAME-2026-Delivery-Operations-GVPAD---Team-Leader_R1683218\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Davao City\",\"state\":\"Davao del Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"8000\",\"primary_location\":{\"id\":\"PH-DAV-ABREE-Y1\",\"wid\":\"1aead101141c01c3c6d0ed2ca10f6edc\",\"descriptor\":\"PHL Davao City - Abreeza Corporate Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"lordakris.basister@concentrix.com\"},\"first_name\":\"Basister, Lorda Kris\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102180802\",\"wid\":\"d13b97212f8010171e9b019971d10000\",\"descriptor\":\"Ricardo Bollozos (102180802)\"},{\"id\":\"102356032\",\"wid\":\"6cb4db9d9751101d4988878c6b680000\",\"descriptor\":\"Arlita Monarba (102356032)\"},{\"id\":\"100443717\",\"wid\":\"60219339f7a01064a570271d11f719e3\",\"descriptor\":\"Gela Ga ang (100443717)\"},{\"id\":\"101128189\",\"wid\":\"eb3e69d826791072939378ace2e7b8c7\",\"descriptor\":\"Jonette Mae Esperon (101128189)\"},{\"id\":\"101320683\",\"wid\":\"5bf40295bb69016a97adab51141317a7\",\"descriptor\":\"LK Basister (101320683)\"},{\"id\":\"132630\",\"wid\":\"60219339f7a0106482646fa2053a87de\",\"descriptor\":\"Portia Sun (132630)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384548\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao-City---Abreeza-Corporate-Center\/XMLNAME-2026-Delivery-Operations-GVPAD---Team-Leader_R1683218\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao-City---Abreeza-Corporate-Center\/XMLNAME-2026-Delivery-Operations-GVPAD---Team-Leader_R1683218\/apply\",\"job_requisition_id\":\"R1683218\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"maryjay.yu@concentrix.com\"},\"first_name\":\"Mary Jay Yu (1087765)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1683218\",\"wid\":\"13990ecf90e3103b3095bdd8726a0000\",\"descriptor\":\"ACTIVE POOLING:  2026 Delivery Operations GVPAD \u2013 Team Leader\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1474\",\"campaign_id\":\"7332\",\"campaign_title\":\"Software Engineer II (TCF) R1676539\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. QA Java Automation\",\"street\":\"IND Work-at-Home\",\"address\":\"IND Work-at-Home\",\"city\":\"IND\",\"state\":\"Andaman and Nicobar Islands\",\"postal_code\":\".\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. 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measuring work<\/li><li>Ability to handle pressure.<\/li><li>Very good finance and accounting skills\u00a0<\/li><li>Problem solving, analytical and data entry mastery.<\/li><li>Excellent verbal and written communication skills<\/li><li>Strong external and management reporting skills<\/li><li>Product SME<\/li><li>4&#43; years exp in the Travel \/ Aviation field \u2013 preferred<\/li><\/ul><p><\/p><p>Educational qualification: Graduation<\/p><p><\/p><p>Disclaimer:-<\/p><p>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.&#39;<\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1630900\",\"location\":\"Kolkata, West Bengal\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-31T17:45:06.880+08:00\",\"created_at\":\"2025-11-28T13:00:53.249+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDEz?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Kolkata---Candor-TechSpace-Plot-number-123--31\/Operations-Manager-II_R1630900\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Kolkata\",\"state\":\"West Bengal\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"700156\",\"primary_location\":{\"id\":\"IN-KOL-CANDO-01\",\"wid\":\"f8c5750badb51046a898cae22bfc0000\",\"descriptor\":\"IND Kolkata - 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Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"address\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"city\":\"Bangalore\",\"state\":\"Karnataka\",\"postal_code\":\"560029\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. 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Your goal is to secure more customer wins by demonstrating how our solutions meet their requirements, addressing pain points, and explaining technical architectures and end-user scenarios.\",\"long_description\":\"<div><\/div><div>As a\u00a0Technical Sales Representative\u00a0in our team, you will:<\/div><div><\/div><ul><li><p><b><b>Technical Solution Development &amp; Customer Engagement<\/b><\/b><\/p><\/li><li>Serve as the primary technical resource for the sales team, provide technical expertise on products, services, and technologies.<\/li><li>Attend customer meetings, engage with potential and existing customers to understand their technical needs and business objectives.<\/li><li>Collaborate with the sales team to develop customized solutions that meet customer requirements.<\/li><li>Demonstrate product features and benefits through presentations, demos, and technical discussions, both in person and via video conference.<\/li><li>Address technical queries and provide timely, accurate responses.<\/li><li>Confirm implementation requirements and pricing to provide customers with accurate cost projections.<\/li><li>Act as a customer advocate for pre-sales and post-sales discussion, offering consultative support and consistent follow-up.<\/li><li>Build and maintain strong relationships with key stakeholders, including IT managers and decision-makers.<\/li><\/ul><p><\/p><p><b><b>Market and Product Knowledge<\/b><\/b><\/p><ul><li>Stay up-to-date with industry trends, competitive landscape, and technological advancements to position <b><i><i>SaaS solution adoption<\/i><\/i><\/b>\u00a0effectively. 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Then come join us at Concentrix and work with energetic people who strive to enjoy every day.\\n\\nWe are looking for a Cantonese & English speaking Sales Representative (Customer Acquisition) (On-site) to join one of our exciting, expansion projects.\\n\\nThe Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.You will be responsible to influence on-premise customers to adopt SaaS cloud solution in this selling process.\",\"long_description\":\"<p><\/p><p><span><span>As a\u00a0Sales Representative\u00a0in our team, you will:<\/span><\/span><\/p><p><\/p><p><span><span><b>Customer Engagement and Consultative Selling:<\/b><\/span><\/span><\/p><ul><li><span><span>Engage with <i><b>SMB (small and medium businesses) B2B customers<\/b><\/i>\u00a0to understand their needs and identify opportunities for consultative selling, offering <i><b>tailored SaaS cloud technology solutions<\/b><\/i>\u00a0that meet customer requirements and drive business transformation.<\/span><\/span><\/li><li><span><span>Convert prospects and qualified leads\u00a0into opportunities and revenue by evaluating them through various criteria, such as <i><b>BANT<\/b><\/i>\u00a0(Budget, Authority, Need, and Timeline).<\/span><\/span><\/li><li><span><span>Uncover customer pain points and roadblocks through thoughtful questioning and problem-solving approaches.<\/span><\/span><\/li><li><span><span>Drive customer engagement to identify underlying challenges and propose new processes and workflows to enhance efficiency and productivity with our solutions.<\/span><\/span><\/li><li><span><span>Secure customer wins for SaaS solution adoption by maximizing the upselling and cross-selling opportunities through collaboration with the internal Technical Sales Specialist and Partner Channel Sales team.<\/span><\/span><\/li><li><span><span>Develop and maintain relationships with prospective customers across different organizational levels to promote <i><b>SaaS solution adoption<\/b><\/i>.<\/span><\/span><\/li><li><span><span>Build rapport with key stakeholders, positioning our solutions as strategic assets for their digital transformation journey.<\/span><\/span><\/li><li><span><span>Cultivate long-term engagement with prospects through consistent communication and value-driven solutions over extended sales cycles.<\/span><\/span><\/li><li><span><span>Handle objections and rejections creatively, treating each &#39;no&#39; as a challenge to overcome.<\/span><\/span><\/li><\/ul><p><span><span>\u00a0<\/span><\/span><\/p><p><span><span><b>Sales Forecasting &amp; Data Analysis<\/b><\/span><\/span><\/p><ul><li><span><span>Provide accurate sales forecasts, generate customer quotes, and maintain meticulous records of sales activities. Conduct in-depth customer research to personalize sales pitches and improve prospect engagement. Collaborate with the Business Intelligence team to analyze sales data trends and inform strategy, ensuring that sales excellence remains a core priority.<\/span><\/span><\/li><\/ul><p><span><span>\u00a0<\/span><\/span><\/p><p><span><span><b>Revenue Generation &amp; CRM Management<\/b><\/span><\/span><\/p><ul><li><span><span>Drive revenue growth through consistent prospecting, upselling, and cross-selling of SaaS solutions. Update CRM system with detailed account information, tracking customer interactions and pipeline activity. Collaborate with internal teams to ensure a seamless sales process from discovery to deal closure.<\/span><\/span><\/li><\/ul><p><span><span>\u00a0<\/span><\/span><\/p><p><span><span>We\u2019ll be a great match if you have:<\/span><\/span><\/p><ul><li><span><span>Bachelor\u2019s Degree is preferred.<\/span><\/span><\/li><li><span><span>Have 2-3 years of sales \u00a0or account management experience, including consultative-based sales, inside sales, upselling, cross-selling or renewal sales.<\/span><\/span><\/li><li><span><span>Experience with high-volume calling with a proven track record of sales or account management, ideally within the <i><b>software, hardware or technology service industries<\/b><\/i>.<\/span><\/span><\/li><li><span><span>Demonstrate excellent command of <b>Cantonese and English language<\/b>\u00a0(verbal and written).<\/span><\/span><\/li><li><span><span>Have experience managing the <i><b>Hong Kong market<\/b><\/i>.<\/span><\/span><\/li><li><span><span>Experience working with or selling <i><b>Cloud Computing<\/b><\/i>\u00a0such as Software as a Service <i><b>(SaaS)<\/b><\/i>\/ Platform as a Service <i><b>(PaaS)<\/b><\/i>\/ Infrastructure as a Service <i><b>(IaaS)<\/b><\/i>\u00a0would be highly advantageous.<\/span><\/span><\/li><li><span><span>Have experience or exposure to <i><b>Open Source Software (OSS)<\/b><\/i>\u00a0including but not limited to \u00a0Microsoft Azure, Office 365, Dynamics 365, Google Workspace or similar\u00a0solutions.<\/span><\/span><\/li><li><span><span>Strategic-thinker with an appreciation of complex selling cycles and ability to engage at exec-level.<\/span><\/span><\/li><li><span><span>Strong consultative approach to engage clients and prospects.<\/span><\/span><\/li><li><span><span>Result-driven with strong track record in delivering sales targets.<\/span><\/span><\/li><li><span><span>Demonstrated aptitude to learn and optimize new technology and data.<\/span><\/span><\/li><\/ul>\",\"ats_external_id\":\"R1530335\",\"location\":\"Shenzhen, Guangdong\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:38:26.974+08:00\",\"created_at\":\"2025-11-28T12:27:11.448+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mzc2?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHN-Shenzhen\/Associate-Customer-Acquisition--Hong-Kong-_R1530335\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B 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10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1482\",\"campaign_id\":\"6357\",\"campaign_title\":\"Associate, Partner Success R1530349\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Partner Success (Hong Kong)\",\"street\":\"CHN Shenzhen \u2013 Galaxy World\",\"address\":\"CHN Shenzhen \u2013 Galaxy World\",\"city\":\"Shenzhen\",\"state\":\"Guangdong\",\"postal_code\":\"518116\",\"region\":null,\"country\":\"China\",\"short_description\":\"Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix and work with energetic people who strive to enjoy every day.\\n\\nWe are seeking for a results-driven Channel Partner Sales professional to manage and expand our channel partner network. This role involves developing strategic relationships with partners and driving sales enablement programme to generate revenue. The ideal candidate will have a strong background in channel sales, partner management, and a proven track record of meeting sales targets.\\n\\nAs part of our organization\u2019s growth, this permanent position offers the opportunity to develop and gain business insights into SaaS solution adoption for the Hong Kong market. \\n\\nSuccessful candidates are strong communicators with customer-facing skills, adept at handling objections and building deep relationships across long sales cycles. Responsibilities include providing accurate sales forecasts, creating customer quotes, conducting research, and maintaining account records in the CRM system. Collaboration with the Business Intelligence team to analyze sales data and improve performance is also key to this role. Along the way, you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!\",\"long_description\":\"<p><span><span>As a\u00a0Partner Success\u00a0in our team, you will:<\/span><\/span><\/p><p><\/p><p><b><b>Channel Partner Management<\/b><\/b><\/p><ul><li><b><i><i>Develop and maintain strategic relationships with channel partners<\/i><\/i><\/b>\u00a0to drive sales and revenue growth.<\/li><li>Coordinate with partners to implement <b><i><i>sales enablement programs<\/i><\/i><\/b>\u00a0and achieve sales objectives.<\/li><li>Manage the onboarding process for new partners and provide ongoing support to ensure their success.<\/li><li>Work closely with partners to understand customer needs and facilitate the adoption of <b><i><i>SaaS solutions<\/i><\/i><\/b>.<\/li><li>Set up new processes and workflows to address client requirements and improve sales efficiency.<\/li><\/ul><p><\/p><p><\/p><p><b><b>Pipeline and Performance Monitoring<\/b><\/b><\/p><ul><li>Stay informed about the market trends and competitive landscape, providing insights to the Sales Manager to formulate strategy and make informed decision.<\/li><li><b><i><i>Proactively track run rates of the pipeline including hand-off rate, close rate, velocity, and conversion rate<\/i><\/i><\/b>. This will help in identifying trends, forecasting sales performance, and making data-driven decisions to optimize the sales pipeline and improve overall sales effectiveness.<\/li><li><b><i><i>Collaborate with the Inside Sales Team and Account Managers<\/i><\/i><\/b>\u00a0to actively monitor the hand-off pipeline, gather feedback from partners and customers, update all stakeholders on sales closure status, and support the execution of close plans to ensure alignment with overall business goals. Support the execution of close plans by finalizing terms with the customer, addressing objections, coordinating with teams like legal and finance, and ensuring all documentation is completed to successfully close sales deals.<\/li><\/ul><p><\/p><p><b><b>Sales Enablement &amp; Opportunity Identification <\/b><\/b><\/p><ul><li>Identify and address complex roadblocks that may hinder the sales process, ensuring partners can effectively meet customer requirements.<\/li><li>Design and execute sales enablement programs to enhance partner capabilities and \u00a0channel partners in generating revenue.<\/li><li>Collaborate with partners to create tailored marketing and sales strategies that align with company objectives.<\/li><li>Provide partners with the necessary resources, training, and support to enhance their sales capabilities.<\/li><li>Monitor partner performance and provide feedback to optimize sales outcomes.<\/li><li>Develop and gain insights into SaaS solution adoption for the Hong Kong market through partner sales strategy.<\/li><li>Contribute to the organization\u2019s growth by identifying and pursuing new business opportunities.<\/li><\/ul><p><span><span>\u00a0<\/span><\/span><\/p><p><span><span>We\u2019ll be a great match if you have:<\/span><\/span><\/p><ul><li>Bachelor\u2019s Degree is preferred.<\/li><li>2-4 years of proven experience in channel sales, partner management, distributor or reseller management.<\/li><li>Experience with high-volume calling with strong background in managing and expanding channel partner networks, ideally with familiarity in <b><i><i>software or hardware solution selling\/ service industry<\/i><\/i><\/b>.<\/li><li>Demonstrate excellent command of <b><b>Cantonese and English language<\/b><\/b>\u00a0(verbal and written).<\/li><li>Have experience managing the <b><i><i>Hong Kong market<\/i><\/i><\/b>.<\/li><li>Experience working with or selling <b><i><i>Cloud Computing<\/i><\/i><\/b>\u00a0such as Software as a Service <b><i><i>(SaaS)<\/i><\/i><\/b>\/ Platform as a Service <b><i><i>(PaaS)<\/i><\/i><\/b>\/ Infrastructure as a Service <b><i><i>(IaaS)<\/i><\/i><\/b>\u00a0would be highly advantageous.<\/li><li>Have experience or exposure to <b><i><i>Open Source Software (OSS)<\/i><\/i><\/b>\u00a0including but not limited to \u00a0Microsoft Azure, Office 365, Dynamics 365, Google Workspace or similar\u00a0solutions.<\/li><li>Excellent communication and customer-facing skills with the ability to handle rejections and manage challenges effectively.<\/li><li><span>Strong consultative approach to engage clients and prospects.<\/span><\/li><li><span>Result-driven with strong track record in delivering sales targets.<\/span><\/li><li>Ability to work independently, manage ambiguity, and uncover complex roadblocks.<\/li><li>Curiosity and eagerness to develop business insights into SaaS solutions.<\/li><li>Demonstrated aptitude to learn and optimize new technology and data.<\/li><\/ul>\",\"ats_external_id\":\"R1530349\",\"location\":\"Shenzhen, Guangdong\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:40:00.535+08:00\",\"created_at\":\"2025-11-28T12:25:33.251+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzU3?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHN-Shenzhen\/Associate-Partner-Success--PCM--Hong-Kong-_R1530349\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Shenzhen\",\"state\":\"Guangdong\",\"country\":{\"wid\":\"6cb77610a8a543aea2d6bc10457e35d4\",\"iso2\":\"CN\",\"iso3\":\"CHN\",\"descriptor\":\"China\",\"iso_numeric\":\"156\"},\"postal_code\":\"518116\",\"primary_location\":{\"id\":\"CN-SHE-YABAO-00\",\"wid\":\"740544c0a47f011ee394fd8f1f11ee66\",\"descriptor\":\"CHN Shenzhen \u2013 Galaxy World\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"492c4a45eceb100ca1f0712fb0450000\",\"address\":\"chenxi.li@concentrix.com\"},\"last_name\":\"Li\",\"first_name\":\"Chen Xi\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":\"Full 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10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1483\",\"campaign_id\":\"6354\",\"campaign_title\":\"Associate, Customer Acquisition R1574892\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Customer Acquisition (Mainland China\/ Taiwan)\",\"street\":\"CHN Suzhou - Unit 2605B\uff0c26th Floor\uff0cWest Tower\uff0cChina Overseas Fortune Center\",\"address\":\"CHN Suzhou - Unit 2605B\uff0c26th Floor\uff0cWest Tower\uff0cChina Overseas Fortune Center\",\"city\":\"Shanghai\",\"state\":\"Shanghai\",\"postal_code\":\"215131\",\"region\":null,\"country\":\"China\",\"short_description\":\"Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix and work with energetic people who strive to enjoy every day.\\n\\nWe are looking for a Mandarin speaking Sales Representative to join the Mainland China team based in Suzhou. This is a permanent position with onsite working environment.\\n\\nThe Associate Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<p>As an\u00a0Associate Sales Representative\u00a0in our team, you will :<\/p><p><b><b>Customer Engagement and Consultative Selling:<\/b><\/b><\/p><ul><li>Engage with <b><i><i>SMB (small and medium businesses) B2B customers<\/i><\/i><\/b>\u00a0to understand their needs and identify opportunities for consultative selling, offering <b><i><i>tailored SaaS cloud technology solutions<\/i><\/i><\/b>\u00a0that meet customer requirements and drive business transformation.<\/li><li><span>Convert prospects and qualified leads<\/span>\u00a0into opportunities and revenue by evaluating them through various criteria, such as <b><i><i>BANT<\/i><\/i><\/b>\u00a0(Budget, Authority, Need, and Timeline).<\/li><li>Uncover customer pain points and roadblocks through thoughtful questioning and problem-solving approaches.<\/li><li>Drive customer engagement to identify underlying challenges and propose new processes and workflows to enhance efficiency and productivity with our solutions.<\/li><li>Secure customer wins for SaaS solution adoption by maximizing the upselling and cross-selling opportunities through collaboration with the internal Technical Sales Specialist and Partner Channel Sales team.<\/li><li>Develop and maintain relationships with prospective customers across different organizational levels to promote <b><i><i>SaaS solution adoption<\/i><\/i><\/b>.<\/li><li>Build rapport with key stakeholders, positioning our solutions as strategic assets for their digital transformation journey.<\/li><li>Cultivate long-term engagement with prospects through consistent communication and value-driven solutions over extended sales cycles.<\/li><li>Handle objections and rejections creatively, treating each &#39;no&#39; as a challenge to overcome.<\/li><\/ul><p><\/p><p><b><b>Sales Forecasting &amp; Data Analysis<\/b><\/b><\/p><ul><li>Provide accurate sales forecasts, generate customer quotes, and maintain meticulous records of sales activities. Conduct in-depth customer research to personalize sales pitches and improve prospect engagement. Collaborate with the Business Intelligence team to analyze sales data trends and inform strategy, ensuring that sales excellence remains a core priority.<\/li><\/ul><p><\/p><p><b><b>Revenue Generation &amp; CRM Management<\/b><\/b><\/p><ul><li>Drive revenue growth through consistent prospecting, upselling, and cross-selling of SaaS solutions. Update CRM system with detailed account information, tracking customer interactions and pipeline activity. 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Then come join us at Concentrix and work with energetic people who strive to enjoy every day.\\n\\nWe are looking for a Mandarin & English speaking Partner Success (On-site) to join one of our exciting, expansion projects.\\n\\nReporting to the Sales Manager, the Associate Partner Success is responsible for effectively enabling the sales process through channel partner management for an assigned client\/ territory. \\n\\nWe are seeking for a results-driven Channel Partner Sales professional to manage and expand our channel partner network. This role involves developing strategic relationships with partners and driving sales enablement programme to generate revenue. The ideal candidate will have a strong background in channel sales, partner management, and a proven track record of meeting sales targets.\\n\\nAs part of our organization\u2019s growth, this permanent position offers the opportunity to develop and gain business insights into SaaS solution adoption for the Mainland China or Taiwan market. \\n\\nSuccessful candidates are strong communicators with customer-facing skills, adept at handling objections and building deep relationships across long sales cycles. Responsibilities include providing accurate sales forecasts, creating customer quotes, conducting research, and maintaining account records in the CRM system. Collaboration with the Business Intelligence team to analyze sales data and improve performance is also key to this role. Along the way, you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!\",\"long_description\":\"<p><\/p><p>As a\u00a0Partner Success\u00a0in our team, you will:<\/p><p><b>Channel Partner Management<\/b><\/p><ul><li><b><i>Develop and maintain strategic relationships with channel partners<\/i><\/b> to drive sales and revenue growth.<\/li><li>Coordinate with partners to implement <b><i>sales enablement programs<\/i><\/b> and achieve sales objectives.<\/li><li>Manage the onboarding process for new partners and provide ongoing support to ensure their success.<\/li><li>Work closely with partners to understand customer needs and facilitate the adoption of <b><i>SaaS solutions<\/i><\/b>.<\/li><li>Set up new processes and workflows to address client requirements and improve sales efficiency.<\/li><\/ul><p><\/p><p><\/p><p><b>Pipeline and Performance Monitoring<\/b><\/p><ul><li>Stay informed about the market trends and competitive landscape, providing insights to the Sales Manager to formulate strategy and make informed decision.<\/li><li><b><i>Proactively track run rates of the pipeline including hand-off rate, close rate, velocity, and conversion rate<\/i><\/b>. This will help in identifying trends, forecasting sales performance, and making data-driven decisions to optimize the sales pipeline and improve overall sales effectiveness.<\/li><li><b><i>Collaborate with the Inside Sales Team and Account Managers<\/i><\/b> to actively monitor the hand-off pipeline, gather feedback from partners and customers, update all stakeholders on sales closure status, and support the execution of close plans to ensure alignment with overall business goals.<\/li><li>Support the execution of close plans by finalizing terms with the customer, addressing objections, coordinating with teams like legal and finance, and ensuring all documentation is completed to successfully close sales deals.<\/li><\/ul><p><\/p><p><b>Sales Enablement &amp; Opportunity Identification <\/b><\/p><ul><li>Identify and address complex roadblocks that may hinder the sales process, ensuring partners can effectively meet customer requirements.<\/li><li>Design and execute sales enablement programs to enhance partner capabilities and \u00a0channel partners in generating revenue.<\/li><li>Collaborate with partners to create tailored marketing and sales strategies that align with company objectives.<\/li><li>Provide partners with the necessary resources, training, and support to enhance their sales capabilities.<\/li><li>Monitor partner performance and provide feedback to optimize sales outcomes.<\/li><\/ul><ul><li>Develop and gain insights into SaaS solution adoption for the Hong Kong market through partner sales strategy.<\/li><li>Contribute to the organization\u2019s growth by identifying and pursuing new business opportunities.<\/li><\/ul><p><\/p><p><\/p><p><b>We\u2019ll be a great match if you have:<\/b><\/p><ul><li>Bachelor\u2019s Degree is preferred.<\/li><li>2-4 years of proven experience in channel sales, partner management, distributor or reseller management.<\/li><li>Experience with high-volume calling with strong background in managing and expanding channel partner networks, ideally with familiarity in <b><i>software or hardware solution selling\/ service industry<\/i><\/b>.<\/li><li>Demonstrate excellent command of <b>Mandarin and\/or English language<\/b> (verbal and written).<\/li><li>Have experience managing the <b><i>Mainland China or Taiwan market<\/i><\/b>.<\/li><li>Experience working with or selling <b><i>Cloud Computing<\/i><\/b> such as Software as a Service <b><i>(SaaS)<\/i><\/b>\/ Platform as a Service <b><i>(PaaS)<\/i><\/b>\/ Infrastructure as a Service <b><i>(IaaS)<\/i><\/b> would be highly advantageous.<\/li><li>Have experience or exposure to <b><i>Open Source Software (OSS)<\/i><\/b> including but not limited to\u00a0 Microsoft Azure, Office 365, Dynamics 365, Google Workspace or similar solutions.<\/li><li>Excellent communication and customer-facing skills with the ability to handle rejections and manage challenges effectively.<\/li><li><span>Strong consultative approach to engage clients and prospects.<\/span><\/li><li><span>Result-driven with strong track record in delivering sales targets.<\/span><\/li><li>Ability to work independently, manage ambiguity, and uncover complex roadblocks.<\/li><li>Curiosity and eagerness to develop business insights into SaaS solutions.<\/li><li>Demonstrated aptitude to learn and optimize new technology and data.<\/li><\/ul>\",\"ats_external_id\":\"R1572506\",\"location\":\"Shanghai, Shanghai\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:32:39.677+08:00\",\"created_at\":\"2025-11-28T12:24:07.732+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzQ4?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHN-Suzhou---Unit-2605B26th-FloorWest-TowerChina-Overseas-Fortune-Center\/Associate--Partner-Success_R1572506\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":null,\"state\":\"Shanghai\",\"country\":{\"wid\":\"6cb77610a8a543aea2d6bc10457e35d4\",\"iso2\":\"CN\",\"iso3\":\"CHN\",\"descriptor\":\"China\",\"iso_numeric\":\"156\"},\"postal_code\":\"215131\",\"primary_location\":{\"id\":\"CN-SUZ-WESTT-01\",\"wid\":\"38ed7a0adf89101dc104dd75b3ce0000\",\"descriptor\":\"CHN Suzhou - 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Then come join us at Concentrix and work with energetic people who strive to enjoy every day.\\n\\nWe are looking for a Cantonese, Mandarin & English speaking Partner Success (On-site) to join one of our exciting, expansion projects.\\n\\nReporting to the Sales Manager, the Associate Partner Success is responsible for effectively enabling the sales process through channel partner management for an assigned client\/ territory. \\n\\nWe are seeking for a results-driven Channel Partner Sales professional to manage and expand our channel partner network. This role involves developing strategic relationships with partners and driving sales enablement programme to generate revenue. The ideal candidate will have a strong background in channel sales, partner management, and a proven track record of meeting sales targets.\\n\\nAs part of our organization\u2019s growth, this permanent position offers the opportunity to develop and gain business insights into SaaS solution adoption for the Hong Kong market. \\n\\nSuccessful candidates are strong communicators with customer-facing skills, adept at handling objections and building deep relationships across long sales cycles. Responsibilities include providing accurate sales forecasts, creating customer quotes, conducting research, and maintaining account records in the CRM system. Collaboration with the Business Intelligence team to analyze sales data and improve performance is also key to this role. Along the way, you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!\",\"long_description\":\"<div><\/div><p>As a\u00a0Partner Success\u00a0in our team, you will:<\/p><p><b>Channel Partner Management<\/b><\/p><ul><li><b><i>Develop and maintain strategic relationships with channel partners<\/i><\/b> to drive sales and revenue growth.<\/li><li>Coordinate with partners to implement <b><i>sales enablement programs<\/i><\/b> and achieve sales objectives.<\/li><li>Manage the onboarding process for new partners and provide ongoing support to ensure their success.<\/li><li>Work closely with partners to understand customer needs and facilitate the adoption of <b><i>SaaS solutions<\/i><\/b>.<\/li><li>Set up new processes and workflows to address client requirements and improve sales efficiency.<\/li><\/ul><p><\/p><p><\/p><p><b>Pipeline and Performance Monitoring<\/b><\/p><ul><li>Stay informed about the market trends and competitive landscape, providing insights to the Sales Manager to formulate strategy and make informed decision.<\/li><li><b><i>Proactively track run rates of the pipeline including hand-off rate, close rate, velocity, and conversion rate<\/i><\/b>. This will help in identifying trends, forecasting sales performance, and making data-driven decisions to optimize the sales pipeline and improve overall sales effectiveness.<\/li><li><b><i>Collaborate with the Inside Sales Team and Account Managers<\/i><\/b> to actively monitor the hand-off pipeline, gather feedback from partners and customers, update all stakeholders on sales closure status, and support the execution of close plans to ensure alignment with overall business goals.<\/li><li>Support the execution of close plans by finalizing terms with the customer, addressing objections, coordinating with teams like legal and finance, and ensuring all documentation is completed to successfully close sales deals.<\/li><\/ul><p><\/p><p><b>Sales Enablement &amp; Opportunity Identification <\/b><\/p><ul><li>Identify and address complex roadblocks that may hinder the sales process, ensuring partners can effectively meet customer requirements.<\/li><li>Design and execute sales enablement programs to enhance partner capabilities and \u00a0channel partners in generating revenue.<\/li><li>Collaborate with partners to create tailored marketing and sales strategies that align with company objectives.<\/li><li>Provide partners with the necessary resources, training, and support to enhance their sales capabilities.<\/li><li>Monitor partner performance and provide feedback to optimize sales outcomes.<\/li><\/ul><ul><li>Develop and gain insights into SaaS solution adoption for the Hong Kong market through partner sales strategy.<\/li><li>Contribute to the organization\u2019s growth by identifying and pursuing new business opportunities.<\/li><\/ul><p><\/p><p><b>We\u2019ll be a great match if 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Then come join us at Concentrix and work with energetic people who strive to enjoy every day.\\n\\nWe are looking for a English& Cantonese speaking Technical Sales Representative (On-site) to join one of our exciting, expansion projects.\\n\\nAs the Technical Sales Specialist, you will prepare technical insights and presentations to align with customers' needs and IT initiatives in SaaS solution adoption. You will support the inside sales team in generating new business and growing existing accounts by assessing advanced application needs and offering tailored solutions. Your goal is to secure more customer wins by demonstrating how our solutions meet their requirements, addressing pain points, and explaining technical architectures and end-user scenarios.\",\"long_description\":\"<p><span><span><span>As a\u00a0Technical Sales Representative\u00a0in our team, you will:<\/span><\/span><\/span><\/p><p><\/p><p><b><b>Technical Solution Development &amp; Customer Engagement<\/b><\/b><\/p><ul><li>Serve as the primary technical resource for the sales team, provide technical expertise on products, services, and technologies.<\/li><li>Attend customer meetings, engage with potential and existing customers to understand their technical needs and business objectives.<\/li><li>Collaborate with the sales team to develop customized solutions that meet customer requirements.<\/li><li>Demonstrate product features and benefits through presentations, demos, and technical discussions, both in person and via video conference.<\/li><li>Address technical queries and provide timely, accurate responses.<\/li><li>Confirm implementation requirements and pricing to provide customers with accurate cost projections.<\/li><li>Act as a customer advocate for pre-sales and post-sales discussion, offering consultative support and consistent follow-up.<\/li><li>Build and maintain strong relationships with key stakeholders, including IT managers and decision-makers.<\/li><\/ul><p><\/p><p><b><b>Market and Product Knowledge<\/b><\/b><\/p><ul><li>Stay up-to-date with industry trends, competitive landscape, and technological advancements to position <b><i><i>SaaS solution adoption<\/i><\/i><\/b>\u00a0effectively.<\/li><li>Provide feedback to the inside sales and channel partner team based on customer insights and market demands.<\/li><li>Identify opportunities to streamline and enhance sales processes, including recommending improvements, and develop and implement comprehensive training programs.<\/li><\/ul><p><\/p><p><b><b>Training and Reporting<\/b><\/b><\/p><ul><li>Train and support the sales team on technical aspects of products and solutions.<\/li><li>Conduct workshops and training sessions for internal teams and external customers\/partners to enhance product knowledge.<\/li><li>Track and report on solution adoption rates and customer feedback.<\/li><li>Create high-quality technical documentation and solution blueprints that are comprehensive, accurate, and easy to understand.<\/li><\/ul><p><span><span>\u00a0<\/span><\/span><\/p><p><span><span><span>We\u2019ll be a great match if you have:<\/span><\/span><\/span><\/p><ul><li>Bachelor degree, major in computer science is preferred<\/li><li>More than 5\u00a0years of experience in pre-sales or technical consulting role with customer-facing approach. More than 3 years of experience in technical sales of cloud products or related solutions.<\/li><li>Strong familiarity in <b><i><i>software or hardware solution selling\/ service industry<\/i><\/i><\/b>.<\/li><li>Excellent command of <b><b>Cantonese and English<\/b><\/b><b><b>\u00a0language<\/b><\/b>\u00a0proficiency (verbal and written).<\/li><li>Experience managing the <b><i><i>Hong Kong market<\/i><\/i><\/b>\u00a0is encouraged to apply for this role.<\/li><li>Experience working with or selling <b><i><i>Cloud Computing<\/i><\/i><\/b>\u00a0such as Software as a Service <b><i><i>(SaaS)<\/i><\/i><\/b>\/ Platform as a Service <b><i><i>(PaaS)<\/i><\/i><\/b>\/ Infrastructure as a Service <b><i><i>(IaaS)<\/i><\/i><\/b>\u00a0would be highly advantageous.<\/li><li>Have experience or exposure to <b><i><i>Open Source Software (OSS)<\/i><\/i><\/b>\u00a0including but not limited to \u00a0Microsoft Azure, Office 365, Dynamics 365, Google Workspace or similar\u00a0solutions.<\/li><li>Consultative capability to influence customers in an interactive approach with demonstrated ability to extract hidden or unrealized requirements from customer.<\/li><li>Problem solver and able to identify pain points and share best practices in open-source software management.<\/li><li>Demonstrated ability to focus and manage ambiguous customer needs into specific, deliverable requirements.<\/li><li>Customer-focused mindset with a commitment to delivering exceptional service and support on time.<\/li><li>Advanced written and verbal communication skills - proactive communication style ensuring timely status of projects<\/li><li>Excellent knowledge of CRM such as Microsoft Office, Google Workspace, Salesforce, Oracle tools and\/or programs.<\/li><\/ul><p><\/p><p><\/p>\",\"ats_external_id\":\"R1530340\",\"location\":\"Shenzhen, Guangdong\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-01-09T23:40:06.346+08:00\",\"created_at\":\"2025-11-28T12:23:49.248+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzQ1?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHN-Shenzhen\/Associate-Technical-Sales--SAS--Hong-Kong-_R1530340\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Shenzhen\",\"state\":\"Guangdong\",\"country\":{\"wid\":\"6cb77610a8a543aea2d6bc10457e35d4\",\"iso2\":\"CN\",\"iso3\":\"CHN\",\"descriptor\":\"China\",\"iso_numeric\":\"156\"},\"postal_code\":\"518116\",\"primary_location\":{\"id\":\"CN-SHE-YABAO-00\",\"wid\":\"740544c0a47f011ee394fd8f1f11ee66\",\"descriptor\":\"CHN Shenzhen \u2013 Galaxy World\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"492c4a45eceb100ca1f0712fb0450000\",\"address\":\"chenxi.li@concentrix.com\"},\"last_name\":\"Li\",\"first_name\":\"Chen Xi\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC3237\",\"wid\":\"636dc7857309100a8c5ad7a343670000\",\"descriptor\":\"Specialist, Technical Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-292291\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHN-Shenzhen\/Associate-Technical-Sales--SAS--Hong-Kong-_R1530340\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHN-Shenzhen\/Associate-Technical-Sales--SAS--Hong-Kong-_R1530340\/apply\",\"job_requisition_id\":\"R1530340\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"a45dcec939111026e6f42414a0010001\",\"address\":\"xinyi.tong@concentrix.com\"},\"last_name\":\"Tong\",\"first_name\":\"Xin Yi\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1530340\",\"wid\":\"b220f678a4d3100e755ba8397b8a0000\",\"descriptor\":\"R1530340 Specialist Technical Sales (Hong Kong) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"492c4a45eceb100ca1f0712fb0450000\",\"address\":\"chenxi.li@concentrix.com\"},\"last_name\":\"Li\",\"first_name\":\"Chen Xi\"},{\"email\":{\"wid\":\"a45dcec939111026f27923f651600002\",\"address\":\"honglian.fang@concentrix.com\"},\"last_name\":\"Fang\",\"first_name\":\"Hong Lian\"}],\"requisition_type\":\"1\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1489\",\"campaign_id\":\"6344\",\"campaign_title\":\"Associate, Technical Sales R1573178\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Technical Sales (Mainland China\/ Taiwan)\",\"street\":\"CHN Suzhou - Unit 2605B\uff0c26th Floor\uff0cWest Tower\uff0cChina Overseas Fortune Center\",\"address\":\"CHN Suzhou - Unit 2605B\uff0c26th Floor\uff0cWest Tower\uff0cChina Overseas Fortune Center\",\"city\":\"Shanghai\",\"state\":\"Shanghai\",\"postal_code\":\"215131\",\"region\":null,\"country\":\"China\",\"short_description\":\"Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix and work with energetic people who strive to enjoy every day.\\n\\nWe are looking for a Mandarin & English speaking Technical Sales Representative (On-site) to join one of our exciting, expansion projects.\\n\\nReporting to the Sales Manager, the Associate Technical Sales Specialist is the key technical expert responsible for providing in-depth technical consulting for sales opportunities across a broad portfolio of moderate to highly complex technology cloud solution products for the Greater China region. \\n\\nAs the Technical Sales Specialist, you will prepare technical insights and presentations to align with customers' needs and IT initiatives in SaaS solution adoption. You will support the inside sales team in generating new business and growing existing accounts by assessing advanced application needs and offering tailored solutions. Your goal is to secure more customer wins by demonstrating how our solutions meet their requirements, addressing pain points, and explaining technical architectures and end-user scenarios.\\n\\nSuccessful candidates will have sound knowledge in Cloud Computing or Open-Source Software (OSS), strong technical assessment and evaluation skills, with a customer-centric approach to drive success through persuasive processes and explore various technical recommendations to improve or enable customers\u2019 cloud adoption journeys. Along the way, you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!\",\"long_description\":\"<p><\/p><p><b><span>As a\u00a0Technical Sales Representative\u00a0in our team, you will:<\/span><\/b><\/p><p><\/p><p><b>Technical Solution Development &amp; Customer Engagement<\/b><\/p><ul><li>Serve as the primary technical resource for the sales team, provide technical expertise on products, services, and technologies.<\/li><li>Attend customer meetings, engage with potential and existing customers to understand their technical needs and business objectives.<\/li><li>Collaborate with the sales team to develop customized solutions that meet customer requirements.<\/li><li>Demonstrate product features and benefits through presentations, demos, and technical discussions, both in person and via video conference.<\/li><li>Address technical queries and provide timely, accurate responses.<\/li><li>Confirm implementation requirements and pricing to provide customers with accurate cost projections.<\/li><li>Act as a customer advocate for pre-sales and post-sales discussion, offering consultative support and consistent follow-up.<\/li><li>Build and maintain strong relationships with key stakeholders, including IT managers and decision-makers.<\/li><\/ul><p><\/p><p><b>Market and Product Knowledge<\/b><\/p><ul><li>Stay up-to-date with industry trends, competitive landscape, and technological advancements to position <b><i>SaaS solution adoption<\/i><\/b> effectively.<\/li><li>Provide feedback to the inside sales and channel partner team based on customer insights and market demands.<\/li><li>Identify opportunities to streamline and enhance sales processes, including recommending improvements, and develop and implement comprehensive training programs.<\/li><\/ul><p><\/p><p><b>Training and Reporting<\/b><\/p><ul><li>Train and support the sales team on technical aspects of products and solutions.<\/li><li>Conduct workshops and training sessions for internal teams and external customers\/partners to enhance product knowledge.<\/li><li>Track and report on solution adoption rates and customer feedback.<\/li><li>Create high-quality technical documentation and solution blueprints that are comprehensive, accurate, and easy to understand.<\/li><\/ul><p><\/p><p>We\u2019ll be a great match if you\u2026\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><ul><li>Bachelor\u2019s Degree is preferred.<\/li><li>2-3 years of experience in pre-sales or technical consulting role with customer-facing approach.<\/li><\/ul><ul><li>Strong familiarity in <b><i>software or hardware solution selling\/ service industry<\/i><\/b>.<\/li><li>Excellent command of <b>Chinese language<\/b> proficiency (verbal and written).<\/li><li>Have experience managing the <b><i>Greater China\/ Mainland China\/ Taiwan market<\/i><\/b>.<\/li><li>Experience working with or selling <b><i>Cloud Computing<\/i><\/b> such as Software as a Service <b><i>(SaaS)<\/i><\/b>\/ Platform as a Service <b><i>(PaaS)<\/i><\/b>\/ Infrastructure as a Service <b><i>(IaaS)<\/i><\/b> would be highly advantageous.<\/li><li>Have experience or exposure to <b><i>Open Source Software (OSS)<\/i><\/b> including but not limited to\u00a0 Microsoft Azure, Office 365, Dynamics 365, Google Workspace or similar solutions.<\/li><\/ul><ul><li>Consultative capability to influence customers in an interactive approach with demonstrated ability to extract hidden or unrealized requirements from customer.<\/li><li>Problem solver and able to identify pain points and share best practices in open-source software management.<\/li><li>Demonstrated ability to focus and manage ambiguous customer needs into specific, deliverable requirements.<\/li><li>Customer-focused mindset with a commitment to delivering exceptional service and support on time.<\/li><li>Advanced written and verbal communication skills - proactive communication style ensuring timely status of projects<\/li><li>Excellent knowledge of CRM such as Microsoft Office, Google Workspace, Salesforce, Oracle tools and\/or programs.<\/li><\/ul>\",\"ats_external_id\":\"R1573178\",\"location\":\"Shanghai, Shanghai\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-03-10T18:32:39.641+08:00\",\"created_at\":\"2025-11-28T12:23:40.975+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzQ0?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHN-Suzhou---Unit-2605B26th-FloorWest-TowerChina-Overseas-Fortune-Center\/Associate--Technical-Sales_R1573178\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":null,\"state\":\"Shanghai\",\"country\":{\"wid\":\"6cb77610a8a543aea2d6bc10457e35d4\",\"iso2\":\"CN\",\"iso3\":\"CHN\",\"descriptor\":\"China\",\"iso_numeric\":\"156\"},\"postal_code\":\"215131\",\"primary_location\":{\"id\":\"CN-SUZ-WESTT-01\",\"wid\":\"38ed7a0adf89101dc104dd75b3ce0000\",\"descriptor\":\"CHN Suzhou - 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18 Software Park Road(DLSP9)\",\"address\":\"CHN Dalian - 18 Software Park Road(DLSP9)\",\"city\":\"DALIAN\",\"state\":\"Liaoning\",\"postal_code\":\"116023\",\"region\":null,\"country\":\"China\",\"short_description\":\"Reporting to the Sales Manager, the Renewal Sales Specialist role will focus on account management and sales renewals where you will generate new revenue as part of an inside sales team.\\n\\n\\nYou will articulate the value of products or services to customers and accountable for revenue retention motions including product\/service contract renewals, extension, upsell and expansion for health technology products across Japan region.\\n\\n\\nAs part of our organization\u2019s growth, this expansion role is a permanent position where you get to develop a new technology business line as our organization expands the business. We\u2019re looking for individuals who are curious with excellent communication and strong stakeholder skill. You would be comfortable in managing ambiguity situation and manage complex, deep relationship to help the customer to uncover some challenges while setting in place new processes and workflows.\\n\\n\\nSuccessful candidates are seasoned and experienced professionals that are excited to resolve a wide range of issues and handle objections in creative ways. You get to cultivate deeper relationships across longer sales cycles with prospect contacts across various organizational levels. 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Then come join us at Concentrix and work with energetic people who strive to enjoy every day.\\n\\nAt Concentrix, we create game-changing customer journeys that help brands grow, across the world and into the future. We strive to find and grow exceptional people like you. A leading global provider of customer experience (CX) solutions and technology, we continue to offer revenue generation services with an expanded global footprint, accelerating B2B digital sales and customer success transformation for the world\u2019s best brands. \\n\\nWorking at Concentrix, you will be a part of an engaging, energetic, and entrepreneurial work environment while having the stability and influence of a nearly 20-year industry leader behind you. 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Then come join us at Concentrix and work with energetic people who strive to enjoy every day.\\n\\nAt Concentrix, we create game-changing customer journeys that help brands grow, across the world and into the future. We strive to find and grow exceptional people like you. A leading global provider of customer experience (CX) solutions and technology, we continue to offer revenue generation services with an expanded global footprint, accelerating B2B digital sales and customer success transformation for the world\u2019s best brands. \\n\\nWorking at Concentrix, you will be a part of an engaging, energetic, and entrepreneurial work environment while having the stability and influence of a nearly 20-year industry leader behind you. 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Then come join us at Concentrix and work with energetic people who strive to enjoy every day.\\n\\nWe are looking for a English and Chinese speaking Sales Manager to join the APAC team based in Dalian. This is a permanent position with onsite working environment.\\n\\nReporting to the Senior Sales Director, the Senior Sales Manager for overseeing the management of teams supporting complex accounts to drive the generation of revenue and business growth for APAC region. Responsible for overseeing the management of highly complex and large sales deal of B2B renewal sales business accounts for health technology products.\\n\\nAs a Senior Sales Manager, you will be leading a team of about Inside Sales team and be accountable for driving team performance through revenue retention motions (product\/ service contract renewals, extension, upsell and expansion).\u00a0You are accountable to ensure the day-to-day operation will have a smooth process and strive to overachieve KPI\/ SLA set by the client and the management; strengthen the relationship and expectations of the client; and manage the program yearly budget and revenues. \\n\\nAs part of our organization\u2019s growth, this expansion role is a permanent position where you get to develop a new technology business line as our organization expands the business.  \\n\\nThe ideal candidate is a competitive self-starter, with strong sales track record (B2B direct selling or partner management) with some people leadership experience, and able to thrive in a fast-paced environment. If you possess passion for sales, superior customer experience, capacity for quick thinking and immediate action, and ability to forecast sales outcomes. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!\",\"long_description\":\"<p><\/p><p>As a\u00a0Senior Sales Manager\u00a0in our team, you will:<\/p><ul><li>Lead, develop and motivate the team(s) to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction and growth.<\/li><li>Act as an enabler to remove both internal and external roadblocks and help team to resolve complex challenges in support of sales opportunities.<\/li><li>Analyze data, performance, and customer experience trends to develop and implement strategic sales plays and best practice for client\/specific territories.<\/li><li>Stay current on developments in client products\/services and within the market and ensure the team is informed on the latest trends and market direction.\u00a0<\/li><li>Work with external facing client as a point of escalation for the client and respond in a timely manner to any issues.<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members.<\/li><li>Provide accurate weekly, monthly and quarterly sales forecasting, execute all required customer success motions and ensure data recorded in the CRM is accurate and up to date.<\/li><li>Maintain a high level of communication with external stakeholders to ensure strategic client relationships are fostered and developed.<\/li><li>Effective client management having a clear view on accounts and how to maximize revenue as well as effectively communicating quarterly objectives to client.<\/li><li>Work closely with client contact on reporting and forecasting.<\/li><li>Serve in a consultative role to support key stakeholders, both internal and external.<\/li><li>Ensure team alignment to achieve operating plan targets, sales targets and client performance targets (CPTs).<\/li><\/ul><p><\/p><p>We\u2019ll be a great match if you have:<\/p><ul><li>Bachelor\u2019s Degree is preferred.<\/li><li>10 years of account management\/ consultative-based sales experience managing renewals account, upselling or cross-selling sales motion for enterprise or mid-market business portfolio.<\/li><li>Experience with high-volume calling with proven track record of sales or account management in <b><i><i>medical\/ pharmaceutical<\/i><\/i><\/b>\u00a0or engineering\/manufacturing industry.<\/li><li>Candidates with excellent command of <b><b>Chinese<\/b><\/b>, <b><b>English language<\/b><\/b>\u00a0and\/or cultural nuisance are encouraged to apply for this role as it requires business language liaison.<\/li><li>People leadership with B2B sales team management is required.<\/li><li>Based in <b><b>Dalian office,<\/b><\/b>\u00a0you will provide renewal selling services or solutions to a dedicated territory in <b><i><i>APAC region<\/i><\/i><\/b>, including China, Manila, South Korea and Japan.<\/li><li><span>Strategic-thinker with an appreciation of complex selling cycles and ability to engage at exec-level.<\/span><\/li><li>Experience with customer experience and sales, able to listen and respond to consumer needs, effectively communicate features and benefits of highly innovative products to customers.<\/li><li>Enthusiasm for new technology, demonstrate ability to extract hidden or unrealized requirements and gain consensus on these requirements with the customer.<\/li><li>Aptitude to learn and optimize new technology with prior experience in utilizing Client Relationship Management tool, i.e., Salesforce, SAP etc.<\/li><li>Advanced problem solving and analytical skills, demonstrate ability to multi-task and make timely and sound decisions under conditions of uncertainty or limited data.<\/li><li>Agility to manage ambiguous and complex situations, while maintaining a good rapport with customers.<\/li><\/ul>\",\"ats_external_id\":\"R1527828\",\"location\":\"Dalian, 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7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"788\",\"campaign_id\":\"10897\",\"campaign_title\":\"Advisor I, Customer Service R1667121\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Toamasina - Service client - Bilingue (FR\/EN)\",\"street\":\"MDG Tamatave - RN2 ter Betainomby\",\"address\":\"MDG Tamatave - RN2 ter Betainomby\",\"city\":\"Tamatave\",\"state\":null,\"postal_code\":\"501\",\"region\":null,\"country\":\"Madagascar\",\"short_description\":\"\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client !<\/b><\/p><p><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p><\/p><p>Concentrix est une entreprise internationale implant\u00e9e dans plus de 70 pays. Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client\u00e8le<\/b><\/p><p><\/p><p>Votre r\u00f4le principal sera d\u2019\u00eatre l\u2019interlocuteur privil\u00e9gi\u00e9 de nos clients. Vous aurez pour missions de :<\/p><ul><li>Accompagner prospects et clients dans la r\u00e9solution de probl\u00e8mes ou pour fournir des renseignements.<\/li><li>Contribuer activement \u00e0 promouvoir notre image de marque et \u00e0 d\u00e9velopper la satisfaction client.<\/li><li>G\u00e9rer efficacement les r\u00e9clamations.<\/li><li>\u00catre un ambassadeur de la satisfaction client !<\/li><li>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r\u00e9seaux sociaux. Pas de prospection t\u00e9l\u00e9phonique !<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><p><\/p><p><b>R\u00e9mun\u00e9ration et avantages :<\/b><\/p><ul><li>Un contrat de stage de 40 heures par semaine.<\/li><li>Une r\u00e9mun\u00e9ration variable selon vos r\u00e9sultats.<\/li><li>Une mutuelle sant\u00e9 compl\u00e9mentaire \u00e0 partir de votre 6\u00e8me mois d&#39;int\u00e9gration<\/li><\/ul><p><\/p><p><b>Conditions de travail optimales :<\/b><\/p><ul><li>Une formation initiale et continue.<\/li><li>Un environnement de travail valorisant la qualit\u00e9 de vie au travail.<\/li><li>Des perspectives d\u2019\u00e9volution professionnelle.<\/li><\/ul><p><\/p><p><b>Le profil recherch\u00e9<\/b><\/p><p><\/p><p>Nous recherchons des talents qui poss\u00e8dent :<\/p><ul><li>Ma\u00eetrisent parfaitement le fran\u00e7ais et l&#39;anglais, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral.<\/li><li>Poss\u00e8dent un excellent sens de la communication, sont organis\u00e9s, autonomes et adoptent une attitude positive.<\/li><li>Ma\u00eetrisent les outils digitaux et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies.<\/li><li>Une disponibilit\u00e9 du lundi au dimanche sur une amplitude horaire de 24h\/24.<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement<\/b><\/p><p><\/p><p>1. Pr\u00e9qualification t\u00e9l\u00e9phonique (15 minutes) : une premi\u00e8re discussion avec un membre de l&#39;\u00e9quipe recrutement pour valider les pr\u00e9requis du poste.<\/p><p><\/p><p><b>En pr\u00e9sentiel :<\/b><\/p><p>2. Entretien individuel avec un membre de l&#39;\u00e9quipe recrutement<\/p><p>3. Test de fran\u00e7ais (45 minutes) : \u00e9valuation de vos comp\u00e9tences linguistiques.<\/p><p>4. Entretien de validation (30 minutes) : une discussion approfondie avec un membre de la production pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p><\/p><p>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ? Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et satisfaction client se rencontrent !<\/p><p><\/p>\",\"ats_external_id\":\"R1667121\",\"location\":\"Tamatave\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-25T05:34:15.416+08:00\",\"created_at\":\"2025-11-28T10:01:13.433+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg5Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Tamatave---RN2-ter-Betainomby\/Conseiller-client--F-H----Toamasina---Service-client---Bilingue--FR-EN-_R1667121\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Tamatave\",\"state\":null,\"country\":{\"wid\":\"db69cea6446c11de98360015c5e6daf6\",\"iso2\":\"MG\",\"iso3\":\"MDG\",\"descriptor\":\"Madagascar\",\"iso_numeric\":\"450\"},\"postal_code\":\"501\",\"primary_location\":{\"id\":\"MG-TAM-IMMEU-01\",\"wid\":\"d336840d2e5c101d4796db62f8790000\",\"descriptor\":\"MDG Tamatave - RN2 ter Betainomby\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"a6a6d282c780100c8244b52b8a110003\",\"address\":\"antsatiffanie.ratahiry@concentrix.com\"},\"last_name\":\"Ratahiry\",\"first_name\":\"Antsa Tiffanie\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":\"Full time\",\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340046\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Tamatave---RN2-ter-Betainomby\/Conseiller-client--F-H----Toamasina---Service-client---Bilingue--FR-EN-_R1667121\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Tamatave---RN2-ter-Betainomby\/Conseiller-client--F-H----Toamasina---Service-client---Bilingue--FR-EN-_R1667121\/apply\",\"job_requisition_id\":\"R1667121\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"d88eb3d39d4d102f5a3da586dcc80002\",\"address\":\"soloheryorimbato.mitsinjonirina@concentrix.com\"},\"last_name\":\"Mitsinjonirina\",\"first_name\":\"Solohery Orimbato\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667121\",\"wid\":\"72284790795c102b958ba139a41b0000\",\"descriptor\":\"R1667121 Conseiller client (F\/H) - Toamasina - Service client - Bilingue (FR\/EN) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"a6a6d282c780100c8244b52b8a110003\",\"address\":\"antsatiffanie.ratahiry@concentrix.com\"},\"last_name\":\"Ratahiry\",\"first_name\":\"Antsa Tiffanie\"},{\"email\":{\"wid\":\"ecaf8bf5269f10308afe63ac2d3e0003\",\"address\":\"voahanginirinazomalala.razafindralambo@concentrix.com\"},\"last_name\":\"Razafindralambo\",\"first_name\":\"Voahanginirina Zo Malala\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"789\",\"campaign_id\":\"10303\",\"campaign_title\":\"Advisor I, Technical Support R1603858\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Assistance technique - Alger - Fran\u00e7ais\",\"street\":\"DZA Alger - Cit\u00e9 Bois des Cars 2 16 bis, Dely Brahim\",\"address\":\"DZA Alger - Cit\u00e9 Bois des Cars 2 16 bis, Dely Brahim\",\"city\":\"Alger\",\"state\":\"Algiers\",\"postal_code\":\"16000\",\"region\":null,\"country\":\"Algeria\",\"short_description\":\"\",\"long_description\":\"<div><div><p><b><span>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client ! &#x1f31f;<\/span><\/b><span><span>\u00a0<\/span><span> <\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Qui sommes-nous ?<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Concentrix<\/span><span> est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Votre mission en tant que Conseiller <\/span><span>client <\/span><span>en assistance technique<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>En tant que Conseiller Client <\/span><span>en assistance technique<\/span><span>, vous jouerez un r\u00f4le essentiel en :<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Gestion des appels<\/span><span>\u202f<\/span><\/b><span><span>: Prise en charge des appels entrants<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Diagnostic et r\u00e9solution\u202f: <\/span><\/b><span><span>Diagnostiquer les probl\u00e8mes rencontr\u00e9s en proposant leurs solutions.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Assistance technique<\/span><span>\u202f: <\/span><\/b><span><span>Apporter une assistance technique aux <\/span><span>interrogations des clients<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Conseils et orientation<\/span><\/b><span><span> :<\/span><span> <\/span><span>Identifier les besoins sp\u00e9cifiques des clients pour leur proposer des solutions adapt\u00e9es.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><p><\/p><\/div><div><p><b><span>Ce que nous vous offrons\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Chez <\/span><span>Concentrix<\/span><span>, nous faisons de la valorisation de nos talents une priorit\u00e9. 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Dreame - 980002731\",\"reference_id\":\"980002731\",\"custom_reference_id\":\"980002731\"},{\"wid\":\"3220d9a83b8a100353a302f973e80000\",\"descriptor\":\"W0ZKPE Dreame\",\"reference_id\":\"W0ZKPE\",\"custom_reference_id\":\"W0ZKPE\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"c1b956ff42f501be139c2b890f1a2571\",\"address\":\"edward.lu@concentrix.com\"},\"last_name\":\"Lu\",\"first_name\":\"Edward\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1565805\",\"wid\":\"f0789523e0271014020dce6096600000\",\"descriptor\":\"R1565805 Smart Home Project- Foreign Language Voice and Email Customer Service (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"fa52aec4fe1901ffdce18c5f8c0a909c\",\"address\":\"sammy.mai@concentrix.com\"},\"last_name\":\"Mai\",\"first_name\":\"Sammy\"}],\"requisition_type\":\"1\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Working hours - 15:00-24:00 (local summer time), 16:00-01:00 (local winter time).<br \/>Minimum educational requirements - College degree or above, experience in customer service is preferred<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"502\",\"campaign_id\":\"1055\",\"campaign_title\":\"GTM_EMEA_SA_Customer Service - BMW\",\"campaign_type\":\"job_application\",\"job_title\":\"UK Customer Service Advisor\",\"street\":\"9 Hertzog Boulevard Foreshore \",\"address\":\"9 Hertzog Boulevard Foreshore \",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you looking for an opportunity to jumpstart your career in the&nbsp;service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a&nbsp;Customer Support Advisor&nbsp;working on an internationally innovative campaign.<\/p>\\n<p>To provide a support service to Financial Advisers and customers, delivering an industry-leading level of customer service and continuously finding ways to help our Financial Advisers, customers, and our clients to achieve their strategy and objectives. Providing support to your team leader and wider leadership team to understand, deliver against, and lead the team to improve the customer journey. With a base salary of <strong>R8500<\/strong><\/p>\\n<p>You&rsquo;ll be working on-site from our vibrant Cape Town office, where creativity meets cutting-edge technology. All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>This&nbsp;Customer Support&nbsp;Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Minimum of Grade 12 \/ Matric <\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>12 Months international Call Centre OR 6 Months Financial\/Banking OR 24 months local experience in call centre Customer service <\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What is in it for you?<br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Base Salary of R8500<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Medical aid for the main member \/ medical insurance for the employee, and two dependents<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Pension Fund<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Subsidized transport<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Group life cover<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Access to financial well-being sessions, will writing sessions and stress management sessions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team building and upskill training opportunities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Interactive and inclusive company culture<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role:<\/strong><\/p>\\n<p><strong>Key Contribution Areas: <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Take ownership of the work that you are trained in, within Group Customer Service. Able to assist colleagues, customers and advisers<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working as part of the Operational teams, putting the customers at the heart of everything we do<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrate an awareness of the team measures and support how these are used to understand the customer journey<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify opportunities for further training and development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Attend and contribute to team huddles. Discuss our customer requests and any challenges which would stop us from meeting our customer expectations.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Own all requests\/enquiries from end to end, minimising hand-offs and delivering a personal service<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Constantly seek additional knowledge to help you provide support to advisers, clients and colleagues, anticipating their needs and finding solutions to any challenges that arise<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Learn from feedback received on how to improve our service and collaborate with colleagues to meet collective business goals<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify ways in which we can continue to improve the way we do things<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>All transactions and enquiries required for the customer are processed accurately and promptly within agreed timescales<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Skills Required:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>You will demonstrate a strong understanding of the following areas:<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competent in a broad range of processes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Basic complaint handling, such as first points of contact and appropriate logging of complaints<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competent risk event handling and logging where appropriate - An understanding of the Quality Checking process<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Active and positive contributions to huddles and meetings<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identifies and drives self-development opportunities - Good levels of communication skills with our customers<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>&nbsp;<\/p>\\n<p>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-1055\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"8500\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-08-27T11:33:50.877Z\",\"created_at\":\"2025-11-27T13:41:06.108Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDU1?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDU1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"14\",\"relevance_score\":\"1\"},{\"id\":\"503\",\"campaign_id\":\"1054\",\"campaign_title\":\"GTM_EMEA_SA_Customer Service - Currys\",\"campaign_type\":\"job_application\",\"job_title\":\"UK Customer Service Advisor\",\"street\":\"9 Hertzog Boulevard Foreshore \",\"address\":\"9 Hertzog Boulevard Foreshore \",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you looking for an opportunity to jumpstart your career in the&nbsp;service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a&nbsp;Customer Support Advisor&nbsp;working on an internationally innovative campaign with a base salary of <strong>R7524,56 + Incentives<\/strong><br \/><br \/>You&rsquo;ll be working on-site from our vibrant Cape Town office where creativity meets cutting-edge technology. All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>This&nbsp;Customer Support&nbsp;Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have a minimum of <strong>6 months of international contact centre experience (essential)<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Passed Grade 12<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Ability to work shifts aligned to UK business hours<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proficient in English verbal communication<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Self-motivated and highly responsible<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What is in it for you?<br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Base Salary of <strong>R7524,56 + Incentives<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Medical aid for main member \/ medical insurance for employee and two dependents<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Pension Fund<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Subsidized transport<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Group life cover<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Access to financial well-being sessions, will writing sessions and stress management sessions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team building and upskill training opportunities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Interactive and inclusive company culture<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>What you will do in this role<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Taking ownership of high-profile, escalated cases from beginning to resolution<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Managing work orders within business SLA's<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proactively offer solutions to any issues or concerns that customers might face<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Consistently applying agreed behavioural and compliance standards<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sharing knowledge and skills with other members of the team<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Communicating new information that is relevant to the campaign to colleagues, customers and managers<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Developing and maintaining current knowledge of the campaign<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ensuring first contact resolution at all times<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing excellent customer experiences at all times<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Verifying and updating customer information<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proactively offering solutions to any issues or concerns that customers might face<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Your qualifications and experience<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>&nbsp;<\/p>\\n<p>With game-changers in over 70 countries, we celebrate our differences and embrace what makes each of us unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-1054\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"7524.56\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-08-26T23:59:19.546Z\",\"created_at\":\"2025-11-27T13:34:05.332Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDU0?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDU0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"16\",\"relevance_score\":\"1\"},{\"id\":\"504\",\"campaign_id\":\"1053\",\"campaign_title\":\"GTM_EMEA_SA_Retention - Sky\",\"campaign_type\":\"job_application\",\"job_title\":\"UK Retention Advisor\",\"street\":\"9 Hertzog Boulevard Foreshore \",\"address\":\"9 Hertzog Boulevard Foreshore \",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you looking for an opportunity to jumpstart your career in the&nbsp;Sales\/Service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a&nbsp;Customer Support Advisor&nbsp;working on an internationally innovative campaign with a base salary of <strong>R8000 + Incentives<\/strong><br \/><br \/>You&rsquo;ll be working on-site from our vibrant Cape Town office where creativity meets cutting-edge technology. All the while you&rsquo;ll become part of a community of like-minded individuals that become friends for life.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>This&nbsp;Sales\/Customer Service Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>1 year call centre experience AND \/ OR 6 months Direct Sales experience (excluding retail clothing) OR Collections and customer service experience&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Passed Grade 12 or NQF4<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Minimum B2 (English Language level, Email Writing and Computer Lit)<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Neutral voice profile<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What is in it for you?<\/strong><br \/><strong>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Base Salary of <strong>R8000 + Incentives<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Medical aid for main member \/ medical insurance for employee and two dependents<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Pension Fund<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Subsidized transport<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Group life cover<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Access to financial well-being sessions, will writing sessions and stress management sessions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team building and upskill training opportunities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Interactive and inclusive company culture<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>What you will do in this role<\/strong><\/p>\\n<p><strong>Key Responsibilities will include:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quickly understanding customers&rsquo; requirements to create a tailor-made package that best&nbsp;suits their needs, ultimately persuading new customers to choose as their&nbsp;entertainment provider or upgrading current subscriptions to make sure each customer is&nbsp;<br \/>getting the most out of their package. This will be accomplished through engaging and&nbsp;meaningful conversations.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Keeping up to date with all products and campaigns so that you are able to effectively&nbsp;<br \/>support our customers and promote new and existing products, as well as our brand<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Keeping the customer at the heart of all that we do<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sharing best practice with colleagues and delivering and receiving feedback so that you&nbsp;are constantly learning and improving<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continued self-development through a range of learning and development resources<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Delivering the best service in the country in every interaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adhering to all compliance guidelines to ensure you are providing premium entertainment&nbsp;<br \/>products to the right customers, in the right way<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Personal skills required for the role:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>You&rsquo;ll have a passion to sell, while always putting the customer first to deliver a solution&nbsp;that most suits their needs<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>You thrive in a target driven environment and take ownership of your performance to meet&nbsp;expected KPIs<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exceptional service is second nature to you, and doing the right thing for our customers&nbsp;will be your natural approach<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>You&rsquo;ll be a resilient, flexible and innovative thinker who can quickly understand a&nbsp;customer&rsquo;s needs and will be able to draw on the resources at your disposal to find the&nbsp;right solution<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>You&rsquo;re confident in a high paced environment and able to adapt to changing requirements<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>You&rsquo;ll be able to build relationships with our customers quickly, showing compassion and&nbsp;empathy when needed in a helpful, upbeat and positive manner whilst letting your&nbsp;personality shine through<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Passionate about providing our customers with the best service in the country, you will&nbsp;see challenges through to resolution<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>&nbsp;<\/p>\\n<p>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in the SA will be considered for this position and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp;<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-1053\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"8000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-08-26T23:59:19.530Z\",\"created_at\":\"2025-11-27T13:28:07.965Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDUz?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDUz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"27\",\"relevance_score\":\"1\"},{\"id\":\"505\",\"campaign_id\":\"1052\",\"campaign_title\":\"GTM_EMEA_SA_Customer Service - Scottish Power\",\"campaign_type\":\"job_application\",\"job_title\":\"Utilities Customer Service Advisor\",\"street\":\"9 Hertzog Boulevard Foreshore \",\"address\":\"9 Hertzog Boulevard Foreshore \",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you looking for an opportunity to jumpstart your career in the&nbsp;service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a&nbsp;Customer Support Advisor&nbsp;working on an internationally innovative campaign.<br \/><br \/>You&rsquo;ll be working on-site from our vibrant Cape Town office, where creativity meets cutting-edge technology. All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p><strong>This&nbsp;Customer Support&nbsp;Advisor role at Concentrix is a great match if you have:<\/strong><\/p>\\n<ul>\\n<li><strong>2 years of customer service experience, call centre AND \/ OR 6 months of Utilities experience<\/strong><\/li>\\n<li>Ability to type 25wpm <strong>(Essential)<\/strong><\/li>\\n<li>Must have passed Grade 12<\/li>\\n<li>Ability to work rotational shifts aligned to UK &amp; US business hours<\/li>\\n<li>Proficient in English verbal communication<\/li>\\n<li>Minimum B2 <strong>(English Language level, Email Writing and computer literacy)<\/strong><\/li>\\n<li>Self-motivated and highly responsible<\/li>\\n<\/ul>\\n<p><strong>What is in it for you?<\/strong><\/p>\\n<p><strong>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>A monthly <strong>basic salary of R7545<\/strong><\/li>\\n<li>Fantastic Employee Assistance Programme (EAP)<\/li>\\n<li>The company covers medical aid for the main member<\/li>\\n<li>Subsidised transport<\/li>\\n<li>Group life cover<\/li>\\n<li>Access to financial well-being sessions, will-writing sessions and stress management sessions<\/li>\\n<li>Team building and upskill training opportunities<\/li>\\n<li>Interactive and inclusive company culture<\/li>\\n<\/ul>\\n<p><br \/><strong>What will you do in this role:<\/strong><\/p>\\n<ul>\\n<li>Be able to demonstrate knowledge and practical application in supporting customers in vulnerable circumstances, including financial, mental, and physical vulnerabilities.<\/li>\\n<li>Be able to demonstrate good listening skills<\/li>\\n<li>Be able to demonstrate and show experience of being able to negotiate with customers in hardship, ensuring the result is a suitable, affordable repayment plan.<\/li>\\n<li>Actively working in a customer-focused environment which specialises in supporting customers who are struggling financially or with extra needs<\/li>\\n<li>Have a full understanding of the implications of vulnerability and how to proactively identify these circumstances and apply positive outcomes for customers.<\/li>\\n<li>Demonstrate a superior level of empathy whilst efficiently supporting the customer.<\/li>\\n<li>The candidate should show a high level of emotional maturity that indicates a deep understanding of the impacts of vulnerability \/ financial hardship and how this can impact the customer.<\/li>\\n<li>The candidate should be able to sensitively question the customer and demonstrate they can relate to the customer's circumstances.<\/li>\\n<\/ul>\\n<p><br \/>Ready to bring your skills, experience and sense of urgency to a company that values your expertise? Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we&rsquo;ll achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorised to work in SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-1052\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"7545\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-08-26T23:59:19.517Z\",\"created_at\":\"2025-11-27T12:40:25.046Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDUy?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDUy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"26\",\"relevance_score\":\"1\"},{\"id\":\"506\",\"campaign_id\":\"1050\",\"campaign_title\":\"GTM_NA_SA_Customer Service - Super.com\",\"campaign_type\":\"job_application\",\"job_title\":\"USA Customer Service Advisor\",\"street\":\"9 Hertzog Boulevard Foreshore \",\"address\":\"9 Hertzog Boulevard Foreshore \",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative campaign with a base salary of <strong>R7441.69 <\/strong>and a <strong>guaranteed campaign allowance of R1000.<\/strong><br \/><br \/>You&rsquo;ll be working on-site from our vibrant Cape Town office, where creativity meets cutting-edge technology. All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p><strong>This&nbsp;Customer Service&nbsp;Advisor role at Concentrix is a great match if you:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have a minimum of 12 months of International BPO Call Centre experience<strong>&nbsp;(Essential)<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Must be Credit clear <\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Passed Grade 12<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in travel, e-commerce, retail and fintech (Advantageous)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to work shifts in a 24-hour environment<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proficient in English verbal and written communication<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be self-motivated and highly responsible<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p><strong>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>A monthly salary of <strong>R7441.69 <\/strong>and a guaranteed campaign allowance of <strong>R1000.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Up to <strong>R3000 incentive<\/strong> based on performance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Medical aid for the main member \/ Medical Insurance for the employee and two dependents<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Pension Fund<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Subsidized transport<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Group life cover<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Access to financial well-being sessions, will writing sessions and stress management sessions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team building and upskill training opportunities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Interactive and inclusive company culture<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>What you will do in this role:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Taking ownership of high-profile, escalated cases from beginning to resolution<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage work orders within business SLA's<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Assess Health and Safety risks and take a proactive approach to mitigate risks to the client's business<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Consistently applying agreed behavioural and compliance standards<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sharing knowledge and skills with other members of the team<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Communicating new information that is relevant to the campaign to colleagues, customers and managers<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Developing and maintaining current knowledge of the campaign<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ensuring first contact resolution at all times<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing excellent customer experiences at all times<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Verifying and updating customer information<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proactively offering solutions to any issues or concerns that customers might face&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise? Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we&rsquo;ll achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>With game-changers in over 70 countries, we celebrate our differences and embrace what makes each of us unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp;<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\\n<p>#ConcentrixSA<\/p>\",\"ats_external_id\":\"ZA-1050\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"7441.69\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-08-25T08:35:40.793Z\",\"created_at\":\"2025-11-27T12:11:45.000Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDUw?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDUw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"25\",\"relevance_score\":\"1\"},{\"id\":\"507\",\"campaign_id\":\"1041\",\"campaign_title\":\"GTM EE Billing Falkirk\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor\",\"street\":\"1 Central Park Avenue, Central Business Park\",\"address\":\"1 Central Park Avenue, Central Business Park\",\"city\":\"Larbert\",\"state\":\"Scotland\",\"postal_code\":\"FK5 4RX\",\"region\":\"Falkirk\",\"country\":\"United Kingdom\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">Experience the power of a game-changing career<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Are you passionate about helping others and have a knack for communicating and problem-solving? If you&rsquo;re tech-savvy and thrive on efficiency then this could be your calling!<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">We&rsquo;re expanding our Customer Service team at Concentrix and we&rsquo;re on the hunt for team players, and go-getters to join us at our buzzing Falkirk Site!<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">As a Customer Service Advisor on our team, no day is the same. You&rsquo;ll have the opportunity to diversify your experience in the industry by dealing with, diagnosing and solving a range of issues and queries from our customers.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Supporting customers with their bills and technical queries, such as taking payments, billing issues and queries regarding their service, service support and guiding customers through products or features and how to optimize their use, achieving and exceeding sales, productivity and customer satisfaction targets, as well as identifying sales opportunities through lead generation. As the first point of contact, you&rsquo;ll dive into engaging, diverse conversations with customers to understand their goals, challenges, and needs and positively guide them through service excellence.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">To succeed, you&rsquo;ll need to be an excellent communicator who can hear what is not being said and proactively offer solutions with empathy. We want people eager to learn and quick on the uptake. Overall your main priority will be to maintain or improve an excellent customer experience.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Are you ready to expand your knowledge and further your career? Unlock endless possibilities for your future by applying today!<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Career growth and personal development<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">This full time, onsite position is a great opportunity to expand your career and experience the power of what&rsquo;s next while developing &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Your qualifications<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Concentrix is a great match if you:<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Are proficient in English (oral and written)<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Are flexible to work shifts between, 7:45 am &ndash; 9 pm from Monday to Sunday<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Have a minimum of 6 months of continuous Customer Service experience<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Can commit to 100% training attendance to ensure you are fully prepared for your role.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Embrace technology and have proficient computer literacy skills<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Have the ability to speedily navigate multiple systems effectively<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Have excellent interpersonal and communication skills<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What&rsquo;s in it for you<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">In this role, we offer benefits that help you support your unique lifestyle:<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o An hourly rate of &pound;12.75 (&pound;26,520 per year)<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Monthly Pay<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o 40 Hour, permanent contract with 28 days paid holiday per year<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Discount on your Home Broadband<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Mobile phone plan discounts for you plus FIVE people of your choice!<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Discounted TV packages<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Fantastic discount at PUREGYM<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Amazing regular incentive prizes for top performers<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Benefits and discounts with local and national suppliers<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Refer a Friend incentive earning up to &pound;600 per successful referral PLUS additional incentives monthly!<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Free healthcare cover for you and your dependents with pension (after one year)<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Onsite car parking<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Experience the best version of you!<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><span data-ccp-props=\\\"{}\\\">Concentrix is a Disability Confident and equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.<\/span><\/p>\",\"ats_external_id\":\"418087899\",\"location\":\"Larbert, Falkirk\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-08-26T23:59:19.487Z\",\"created_at\":\"2025-11-26T12:04:11.582Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQx?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"508\",\"campaign_id\":\"1040\",\"campaign_title\":\"GTM EE Tech Falkirk\",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Technical Support Advisor\",\"street\":\"1 Central Park Avenue, Central Business Park\",\"address\":\"1 Central Park Avenue, Central Business Park\",\"city\":\"Falkirk\",\"state\":\"Larbert\",\"postal_code\":\"FK5 4RX\",\"region\":\"United Kingdom\",\"country\":\"United Kingdom\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Technical Support Advisor &ndash; Customer Experience Focus<\/strong><\/p>\\n<p>Are you someone who enjoys <strong>helping others, solving problems, and building positive relationships<\/strong>? Join <strong>Concentrix<\/strong>, partnering with a leading telecommunications provider, where you&rsquo;ll support customers through technical queries while making a real difference to their day.<\/p>\\n<p>This role is ideal if you&rsquo;re looking for a <strong>stable, people\u2011focused career<\/strong> with <strong>clear development pathways<\/strong>, <strong>supportive training<\/strong>, and <strong>family\u2011friendly benefits<\/strong> that fit around real life.<\/p>\\n<p><strong>What you&rsquo;ll be doing<\/strong><\/p>\\n<ul>\\n<li><strong>Supporting customers with confidence and care<\/strong><br \/>You&rsquo;ll listen carefully to understand each customer&rsquo;s needs and guide them to effective technical solutions in a clear, reassuring way.<\/li>\\n<li><strong>Creating positive customer experiences<\/strong><br \/>By showing empathy, patience and understanding, you&rsquo;ll help customers feel heard, supported and valued.<\/li>\\n<li><strong>Identifying helpful product options<\/strong><br \/>Where appropriate, you&rsquo;ll suggest relevant upgrades or services that genuinely benefit the customer, passing warm leads to our sales team.<\/li>\\n<li><strong>Working as part of a supportive team<\/strong><br \/>You&rsquo;ll collaborate with colleagues and team leaders who are focused on shared success, quality outcomes and continuous improvement.<\/li>\\n<\/ul>\\n<p><strong>What we&rsquo;re looking for<\/strong><\/p>\\n<p>We welcome applicants from a wide range of backgrounds. You don&rsquo;t need to &ldquo;tick every box&rdquo; &mdash; <strong>training and support are provided<\/strong>.<\/p>\\n<ul>\\n<li>Strong communication and listening skills<\/li>\\n<li>An interest in technology and helping people use it confidently<\/li>\\n<li>A thoughtful, problem\u2011solving approach<\/li>\\n<li>Comfortable learning new systems with guidance<\/li>\\n<li>A positive, dependable mindset focused on customer care<\/li>\\n<\/ul>\\n<p><strong>Training &amp; development you can rely on<\/strong><\/p>\\n<ul>\\n<li>A <strong>comprehensive, structured training programme<\/strong><\/li>\\n<li>A supported <strong>nesting period<\/strong> to build confidence<\/li>\\n<li>Ongoing coaching, refresher training and career development opportunities<\/li>\\n<li>Clear progression pathways within Concentrix<\/li>\\n<\/ul>\\n<p><strong>What&rsquo;s in it for you?<\/strong><\/p>\\n<p><strong>Pay &amp; hours<\/strong><\/p>\\n<ul>\\n<li>Permanent <strong>40\u2011hour contract<\/strong><\/li>\\n<li>Convenient location, at Central Business Park, Larbert&nbsp;<\/li>\\n<li>5 days out of 7, between <strong>8am&ndash;9pm<\/strong><\/li>\\n<li><strong>&pound;26,520 annual salary<\/strong><\/li>\\n<li>Bonus opportunity of up to <strong>&pound;250 per month<\/strong>, plus uncapped bonus from successful lead generation<\/li>\\n<\/ul>\\n<p><strong>Family\u2011friendly &amp; wellbeing benefits<\/strong><\/p>\\n<ul>\\n<li><strong>Employee Assistance Programme (EAP)<\/strong> &ndash; free, confidential support for you <strong>and your dependants<\/strong>, including:<\/li>\\n<ul>\\n<li>Emotional wellbeing &amp; counselling<\/li>\\n<li>Financial and legal advice<\/li>\\n<li>Work\u2011life and family support<\/li>\\n<\/ul>\\n<li><strong>Group Life Assurance<\/strong> from day one &ndash; financial peace of mind for your loved ones<\/li>\\n<li><strong>Pension scheme<\/strong> with company contributions<\/li>\\n<li><strong>Eyecare vouchers<\/strong> (Specsavers)<\/li>\\n<li><strong>Dental cover options<\/strong><\/li>\\n<li><strong>Gym discount<\/strong> with PureGym<\/li>\\n<li><strong>Employee savings &amp; lifestyle discounts<\/strong> via Benefex<\/li>\\n<li><strong>Discounted broadband, mobile and TV packages<\/strong>, including <strong>family &amp; friends deals<\/strong><\/li>\\n<\/ul>\\n<p><strong>&nbsp;Why Concentrix?<\/strong><\/p>\\n<p>At Concentrix, we believe <strong>great customer experiences start with supported employees<\/strong>. We&rsquo;re proud to offer an inclusive, respectful and flexible working environment where your wellbeing, growth and life outside work truly matter.<\/p>\\n<p><strong>Concentrix is a Disability Confident and equal opportunity employer.<\/strong> We evaluate qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.&nbsp;<\/p>\",\"ats_external_id\":\"1218209400\",\"location\":\"Falkirk, United Kingdom\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-08-23T23:59:11.663Z\",\"created_at\":\"2025-11-26T12:00:22.793Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQw?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"509\",\"campaign_id\":\"1039\",\"campaign_title\":\"GTM EE Bredbury Tech & Billing\",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Customer Advisor\",\"street\":\"Bredbury House, 5 Horsfield Way\",\"address\":\"Bredbury House, 5 Horsfield Way\",\"city\":\"Stockport\",\"state\":\"\",\"postal_code\":\"SK6 2SU\",\"region\":\"Bredbury\",\"country\":\"United Kingdom\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<h2>Customer Support &amp; Technical Solutions Advisor<\/h2>\\n<p>Are you passionate about helping people, solving problems, and delivering exceptional customer experiences? Join <strong>Concentrix<\/strong>, partnering with a leading telecommunications provider, where you'll support customers with both billing and technical queries while making a real difference to their day.<\/p>\\n<p>This role offers the opportunity to develop a rewarding career in customer service, technical support, and problem resolution, backed by comprehensive training, ongoing development, and excellent employee benefits.<\/p>\\n<h3>What You'll Be Doing<\/h3>\\n<h3>Supporting Customers with Billing &amp; Technical Queries<\/h3>\\n<p>You'll handle a variety of customer contacts, resolving billing questions, payment enquiries, account discrepancies, and technical issues efficiently while delivering a positive customer experience.<\/p>\\n<h3>Delivering Exceptional Customer Experiences<\/h3>\\n<p>By actively listening, showing empathy, and communicating clearly, you'll help customers feel supported, valued, and confident that their concerns are being resolved.<\/p>\\n<h3>Problem Solving &amp; First Contact Resolution<\/h3>\\n<p>You'll diagnose issues, investigate customer concerns, and provide effective solutions wherever possible during the first interaction. Whether addressing a billing discrepancy or guiding a customer through a technical issue, you'll focus on delivering prompt, accurate resolutions.<\/p>\\n<h3>Payment Processing &amp; Account Support<\/h3>\\n<p>Assist customers with secure payment processing over the phone and provide support with account-related enquiries, ensuring accuracy and compliance at all times.<\/p>\\n<h3>Identifying Customer Needs<\/h3>\\n<p>Where appropriate, you'll identify opportunities to introduce relevant products or services that could benefit the customer, contributing to overall business success and enhancing the customer experience.<\/p>\\n<h3>Achieving Performance Targets<\/h3>\\n<p>You'll work within a target-driven environment focused on quality, customer satisfaction, efficiency, and service excellence while receiving ongoing support from your team and leaders.<\/p>\\n<hr \/>\\n<h3>What We're Looking For<\/h3>\\n<p>We welcome applicants from a variety of backgrounds. Full training is provided, so you don't need previous telecommunications experience.<\/p>\\n<p>Key qualities include:<\/p>\\n<ul>\\n<li>Strong communication and active listening skills<\/li>\\n<li>A customer-first mindset with a passion for helping others<\/li>\\n<li>Problem-solving ability and attention to detail<\/li>\\n<li>Interest in technology and troubleshooting<\/li>\\n<li>Resilience and adaptability in a fast-paced environment<\/li>\\n<li>Confidence using multiple systems and learning new processes<\/li>\\n<li>Ability to build rapport with a diverse range of customers<\/li>\\n<li>Focus on delivering high-quality service and first-contact resolution<\/li>\\n<\/ul>\\n<hr \/>\\n<h3>Training &amp; Development<\/h3>\\n<p>At Concentrix, we invest in your success from day one.<\/p>\\n<p>You'll receive:<\/p>\\n<ul>\\n<li>Comprehensive training on systems, products, customer service, billing processes, and technical support<\/li>\\n<li>A structured nesting period with ongoing guidance<\/li>\\n<li>Regular coaching and development support<\/li>\\n<li>Continuous learning opportunities<\/li>\\n<li>Clear career progression pathways within Concentrix<\/li>\\n<\/ul>\\n<hr \/>\\n<h3>What's In It For You?<\/h3>\\n<h3>Pay &amp; Hours<\/h3>\\n<ul>\\n<li>Permanent 40-hour contract<\/li>\\n<li>5 days out of 7 between 8:00am and 9:00pm<\/li>\\n<li>Location: Horsfield Way, Bredbury Industrial Estate, SK6 2SU<\/li>\\n<li>Annual salary: <strong>&pound;26,520<\/strong><\/li>\\n<li>Bonus opportunity of up to <strong>&pound;250 per month<\/strong><\/li>\\n<li>Uncapped bonus potential through successful lead generation<\/li>\\n<\/ul>\\n<h3>Benefits &amp; Wellbeing Support<\/h3>\\n<ul>\\n<li>Employee Assistance Programme (EAP) for you and your dependants<\/li>\\n<li>Confidential emotional wellbeing and counselling support<\/li>\\n<li>Financial and legal advice services<\/li>\\n<li>Work-life and family support resources<\/li>\\n<li>Group Life Assurance from day one<\/li>\\n<li>Pension scheme with company contributions<\/li>\\n<li>Eyecare vouchers<\/li>\\n<li>Dental cover options<\/li>\\n<li>PureGym discounts<\/li>\\n<li>Employee savings and lifestyle discounts via Benefex<\/li>\\n<li>Discounted broadband, mobile, and TV packages, including family and friends offers<\/li>\\n<\/ul>\\n<hr \/>\\n<h3>Why Concentrix?<\/h3>\\n<p>At Concentrix, we believe great customer experiences start with supported employees. You'll join an inclusive, collaborative workplace where your wellbeing, development, and career growth are genuinely valued. Every interaction is an opportunity to make a positive impact while building a rewarding future.<\/p>\\n<p><strong>Concentrix is a Disability Confident and equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.<\/strong><\/p>\",\"ats_external_id\":\"4019700154\",\"location\":\"Stockport, Bredbury\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-08-26T23:59:19.473Z\",\"created_at\":\"2025-11-26T11:50:53.482Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDM5?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDM5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"510\",\"campaign_id\":\"1038\",\"campaign_title\":\"GTM Plusnet Falkirk\",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Sales Advisor\",\"street\":\"1 Central Park Avenue, Central Business Park\",\"address\":\"1 Central Park Avenue, Central Business Park\",\"city\":\"Larbert\",\"state\":\"Falkirk\",\"postal_code\":\"FK5 4RX\",\"region\":\"United Kingdom\",\"country\":\"United Kingdom\",\"short_description\":\"Join our team at Concentrix, supporting a leading telecommunications provider.\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">Are you a sales-driven professional passionate about delivering top-notch customer service? Join our team at Concentrix, supporting a leading telecommunications provider, where your key responsibility will be to manage inbound calls from customers nearing the end of their contracts. Your focus will be on retaining their business by facilitating new contract signings and enhancing their service by identifying sales opportunities and upselling products that align with their needs.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Key Responsibilities:<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Customer Support &amp; Retention:<\/span><\/strong><span data-contrast=\\\"auto\\\">\u202fDeliver exceptional support by addressing customer needs and ensuring their satisfaction while discussing contract renewals. Utilize your skills to retain business and foster long-term customer relationships effectively.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Sales Opportunities:<\/span><\/strong><span data-contrast=\\\"auto\\\">\u202fLeverage effective questioning techniques to thoroughly understand customer needs. Use these insights to recommend additional products or features that align with their goals, enhancing their overall experience.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Target-Driven Environment:<\/span><\/strong><span data-contrast=\\\"auto\\\">\u202fExcel in a fast-paced, target-driven environment where curiosity, resilience, and resourcefulness are key. Collect detailed information and swiftly provide tailored solutions.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Qualifications:<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">We're looking for sales-oriented individuals who excel in building strong customer relationships and expertly aligning product offerings with customer needs for successful upselling. Ideal candidates have a background in sales or have thrived in target-driven environments. Key skills include:<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Proven ability to deliver exceptional customer support and efficiently navigate multiple systems.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Strong problem-solving abilities combined with meticulous attention to detail.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Patience and resilience are essential to excel in this dynamic role.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Exceptional communication skills, capable of asking insightful questions to reveal customer needs and uncover sales opportunities.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Versatility in adapting to and connecting with a diverse range of customer profiles, ensuring a positive experience with every interaction.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Training &amp; Development:<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Our trainers are dedicated to ensuring your success by providing all the tools and guidance you need. You'll start with a comprehensive training program on our systems, products and features, followed by a supportive nesting period. After nesting, you'll receive ongoing on-the-job training and continuous support to promote your growth and development.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What&rsquo;s in it for you?<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Permanent 40-hour per week contract, Monday-Sunday (5\/7 days) between 8am-9pm<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Convenient location, at Central Business Park, Larbert<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Annual salary of &pound;26,520 paid monthly<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Uncapped bonus opportunity, average earnings of around &pound;400 PCM with top performers reaching up to &pound;1000 PCM currently.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Exclusive discounts on broadband, mobile, TV channels, and more, including family &amp; friends deals<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">If you&rsquo;re passionate about helping others and have a knack for uncovering opportunities, this role is your gateway to a rewarding career with substantial bonus potential. Every conversation is not just an opportunity to make a difference but also a chance to boost your earnings significantly with each successful upsell.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Concentrix is a Disability Confident and equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"1158031529\",\"location\":\"Larbert, United Kingdom\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-08-26T23:59:19.458Z\",\"created_at\":\"2025-11-26T11:45:27.828Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDM4?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDM4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"511\",\"campaign_id\":\"1036\",\"campaign_title\":\"GTM DV VF Inbound Sales\",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Sales Advisor \",\"street\":\"Adwick Park\",\"address\":\"Adwick Park\",\"city\":\"Rotherham\",\"state\":\"Rotherham\",\"postal_code\":\"S63 5NA\",\"region\":\"Yorkshire \",\"country\":\"United Kingdom\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>!Take steps towards a new career today!<\/p>\\n<p>About us&hellip;<\/p>\\n<p><strong><em>Working with us is more than just a job. It&rsquo;s work you can feel proud of!<\/em><\/strong><\/p>\\n<p>We&rsquo;re looking for passionate, caring &amp; experienced people to join our Inbound Sales team in our Dearne Valley Office! We are offering a fantastic opportunity to work on behalf of one of the UK&rsquo;s biggest Telecommunications company!<\/p>\\n<ul>\\n<li>Excellent starting salary of&nbsp;<strong>&pound;26,520 plus opportunity to earn Bonus which is uncapped!<\/strong><\/li>\\n<li>Role is site based (Adwick Park, Swinton, Rotherham S63 5NA)<\/li>\\n<li><strong>Rotational Shift pattern.<\/strong> You will work 40 hrs per week between the hours of 8am-10:15pm (Mon-Sun)<\/li>\\n<\/ul>\\n<p>As an&nbsp;Inbound Sales Advisor,&nbsp;You will be taking inbound calls from customers who are currently within the last 6 months of their contracts. Your role will be to assist with retentions, selling additional products and services as required and you will also deal with brand new customers!<\/p>\\n<p>Benefits of being an Inbound Sales Advisor:<\/p>\\n<ul>\\n<li>Full training provided<\/li>\\n<li>Fantastic&nbsp;<strong>Career Development<\/strong>&nbsp;opportunities and access to our fantastic&nbsp;<strong>Concentrix University<\/strong>&nbsp;portal<\/li>\\n<li>Exclusive discounts on sim only plans up to 80% for&nbsp;<strong>you &amp; up to 4 for family and friends!<\/strong><\/li>\\n<li>Exclusive discounts on broadband, mobile, TV channels, and more, including<\/li>\\n<\/ul>\\n<p>family &amp; friends deals\\\"<\/p>\\n<ul>\\n<li>Refer a&nbsp;<strong>friend incentive<\/strong>!<\/li>\\n<\/ul>\\n<p>What you&rsquo;ll need&hellip;<\/p>\\n<ul>\\n<li>Individuals with excellent interpersonal and communication skills<\/li>\\n<li>Computer literate, with the ability to navigate multiple systems efficiently<\/li>\\n<li>Clear criminal and credit records<\/li>\\n<li>Ability to provide reference within last 3 years of employment.<\/li>\\n<li>Computer literate with the ability to multitask and use multiple systems at any one time.<\/li>\\n<li>An ability to work as part of a great team<\/li>\\n<\/ul>\\n<p><strong><em>What are you waiting for?<\/em><\/strong><\/p>\\n<p><strong><em>We are&hellip;One Team. One Company. One Concentrix<\/em><\/strong><\/p>\\n<p>Concentrix is a Disability Confident and equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.<\/p>\\n<p>Job Types: Full-time, Permanent<\/p>\\n<p>Benefits:<\/p>\\n<ul>\\n<li>Company pension<\/li>\\n<li>Employee discount<\/li>\\n<li>On-site parking<\/li>\\n<li>Store discount<\/li>\\n<\/ul>\\n<p>Work Location: In person<\/p>\",\"ats_external_id\":\"39574131\",\"location\":\"Rotherham, Yorkshire \",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-08-26T23:59:19.445Z\",\"created_at\":\"2025-11-25T16:07:29.374Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDM2?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDM2\/apply?\",\"head_count\":\"45\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"551\",\"campaign_id\":\"18\",\"campaign_title\":\"GTM TEMPLATE NL(Copy - 11\/25\/25  6:45:21)\",\"campaign_type\":\"job_application\",\"job_title\":\"Word klantenservicemedewerker bij Klantteam X\",\"street\":null,\"address\":null,\"city\":\"Rotterdam\",\"state\":\"South Holland\",\"postal_code\":null,\"region\":\"Zuid-Holland\",\"country\":\"Netherlands\",\"short_description\":\"Versterk het team bij Concentrix vandaag!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Ervaar de kracht van een game-changing carri&egrave;re<\/strong>&nbsp;<\/p>\\n<p>Ben jij op zoek naar jouw volgende stap? Wij zijn een wereldwijde leider op het gebied van technologie en services die de beste merken ter wereld versterkt, vandaag en in de toekomst. Wij helpen bekende merken hun bedrijf te verbeteren met technologie en ge&iuml;ntegreerde oplossingen in meer dan 70 landen. We zijn er trots op dat we jaar na jaar erkend worden met prijzen als \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" en \\\"Best Company Culture\\\".&nbsp;&nbsp;<\/p>\\n<p>Als je wilt groeien en ge&iuml;nspireerd wilt worden, maak je als klantenservicemedewerker deel uit van ons team van game-changers die de merken van de toekomst mogelijk maken op het gebied van technologie, financi&euml;n, reizen, mode, gezondheidszorg en nog veel meer.&nbsp;<\/p>\\n<p><strong><br \/>Carri&egrave;re en persoonlijke ontwikkeling&nbsp;<\/strong>&nbsp;<\/p>\\n<p>Wij geven jou de training en de nieuwste technologie om ervoor te zorgen dat jij kan slagen in jouw werk. Bij Concentrix is er echt een mogelijkheid om door te groeien binnen ons bedrijf. Daarom hebben we een reeks GRATIS e-learnings ontwikkeld om jouw carri&egrave;re op weg te helpen die je altijd al voor ogen hebt gehad.&nbsp;<\/p>\\n<p><strong><br \/>Wat bieden wij jou&nbsp;<\/strong>&nbsp;<\/p>\\n<p>In deze functie bieden we jou toffe voordelen die je helpen jouw leven verder vorm te geven:&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Een salaris van &euro; 14,58 per uur;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><em>De mogelijkheid om je salaris uit te betalen inclusief vakantiegeld is bespreekbaar.<\/em>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Werken op locatie in Rotterdam;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Refer-a-friend-bonussen;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Volledig betaalde training over het bedrijf en het klantteam waarvoor je gaat werken;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>De mogelijkheid om bij goed functioneren thuis te werken;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Gezellige collega's, informele werksfeer en veel leuke activiteiten;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Gratis fruit op kantoor ;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Doorgroeimogelijkheden tot coach, realtimemanager of teammanager.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Wat je in deze functie gaat doen&nbsp;<\/strong>&nbsp;<\/p>\\n<p>In de rol van klantenservice medewerker ben je het eerste aanspreekpunt voor onze klanten, waarbij je professioneel en effectief communiceert. Je behandelt inkomende oproepen, e-mails en chat berichten om vragen te beantwoorden en problemen op te lossen. Het is jouw verantwoordelijkheid om ervoor te zorgen dat klant problemen tijdig en naar tevredenheid worden afgehandeld. &nbsp;Als klantenservice medewerker heb je de kans om je carri&egrave;re verder te ontwikkelen binnen verschillende afdelingen en functies.&nbsp;<\/p>\\n<p>Wij zorgen ervoor dat je de juiste informatie en kennis op doet tijdens de training. De eerste weken werk je om meer kennis op te doen.<\/p>\\n<p>Het aanvragen van een VOG is verplicht. Deze moet binnen zes weken aangeleverd zijn.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Wat wij van jou vragen<\/strong>&nbsp;<\/p>\\n<p>Alle game-changers zijn bij ons welkom, wat voor achtergrond je ook hebt en de nieuwsgierigheid en bereidheid hebt om te leren. Jouw talent om anderen te helpen en verder te gaan dan WOW past precies bij wat we doen en wie we zijn.&nbsp;&nbsp;<\/p>\\n<p>Concentrix is een geweldige match als je:&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>de fulltime betaalde training vanaf 5 dagen kunt volgen.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>minimaal de eerste 3 maanden kan werken zonder verlof.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>minimaal 20 uur per week kan werken. Voltijd werken is ook mogelijk.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Het is een pluspunt als je:&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Weet hoe je met klantenservicesystemen moet werken;&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Klantcontact ervaring hebt.<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/>Als je denkt dat je niet aan alle voorwaarden voldoet, moedigen we je aan om toch te solliciteren. We doen ons best om je aan de juiste baan te helpen, of dat nu deze of een andere functie is.&nbsp;<\/p>\\n<p><strong><br \/>Cre&euml;er de beste versie van jezelf!<\/strong>&nbsp;<\/p>\\n<p>Als dit voelt als de perfecte stap in je carri&egrave;re, dan horen we graag van je. Solliciteer vandaag nog en ontdek waarom meer dan 440.000 game-changers over de hele wereld Concentrix hun \\\"employer of choice\\\" noemen.&nbsp;<\/p>\\n<p><strong><br \/>Solliciteer direct!<\/strong>&nbsp;<\/p>\\n<p>Klik op onderstaande knop om direct te solliciteren of neem voor meer informatie contact op met Jeanine Pontier: jeanine.pontier@concentrix.com - 06-20436628.&nbsp;<\/p>\\n<p><strong><br \/>Concentrix is een werkgever die gelijke kansen biedt&nbsp;<\/strong>&nbsp;<\/p>\\n<p>We zijn trots op onze eenheid als &eacute;&eacute;n wereldwijd team, &eacute;&eacute;n bedrijf. We streven naar gelijke arbeidskansen voor alle kandidaten en een werkomgeving zonder discriminatie en intimidatie. Al onze wervingspraktijken zijn gebaseerd op zakelijke behoeften, functievereisten en professionele kwalificaties, zonder rekening te houden met ras, leeftijd, geslachtsidentiteit, seksuele geaardheid, religie, etniciteit, gezins- of ouderschapsstatus, nationale afkomst, handicap of enige andere classificatie die wordt beschermd door de toepasselijke nationale wetgeving.<\/p>\",\"ats_external_id\":\"NL-18\",\"location\":\"Rotterdam, Zuid-Holland\",\"job_type\":\"\",\"salary\":\"14.85\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-20T12:04:17.686+02:00\",\"created_at\":\"2025-11-25T10:45:21.140+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOA?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"258\",\"campaign_id\":\"215\",\"campaign_title\":\"Meta \/ Greek \/ Senior \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Greek Speaking Senior Ad-Sales Specialist \",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong><br \/>What You Will Do in This Role<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a <strong>Senior Ad-Sales Specialist<\/strong> in our team, you will:&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proactively reach out to the assigned book of business\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Consultative Sales<\/strong>: Demonstrate a commitment to consultative sales to achieve client goals.\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Portfolio Management<\/strong>: Managing top-tier clients &amp; agencies consisting of medium business clients, focusing on revenue uplift for their business and our client. Deep analysis of ad performance and current social media strategies, and advising on key opportunities for growth\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Client Needs Analysis<\/strong>: Prioritize outreach based on an understanding of client needs and industry insights.\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Market Research<\/strong>: Gain a deep understanding of industries, market(s), and client business models to tailor experiences for local advertisers.\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Opportunity Identification<\/strong>: Identify sales opportunities and provide tailored solutions with an emphasis on budget optimization and allocation to meet client objectives.\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Product Optimization<\/strong>: Engage with clients proactively and reactively to assess and optimize product performance.\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Continuous Improvement<\/strong>: Suggest improvements for ad products and customer experience.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your Qualifications&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are fluent in <strong>Greek (minimum C1)<\/strong> and have a very good command <strong>of English (minimum B2).&nbsp;<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have at least <strong>2 years of experience in sales\/Ad-sales\/Marketing<\/strong>, with strong entrepreneurial thinking, and a \\\"go the extra mile\\\" attitude.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>4 years\u202f<\/strong>of\u202fgeneral work experience<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work Ethic: Highly motivated individuals with a strong work ethic.\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proven ability in building relationships and effective multi-touch cross\/upselling throughout a relationship.\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experienced problem solver and proactive communicator with excellent communication, interpersonal, and sales-driven soft skills.\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Commitment to delivering an exceptional customer experience through multi-touch cross\/upselling service model.\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to perform in a fast-paced environment, having accountability of own metrics and results.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Hold a valid full-time working visa (no student visas accepted).&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Ideally, you already have:&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in <strong>social media and\/or digital marketing<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Familiarity with<strong> online advertising platforms or performance marketing concepts<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Indefinite contract<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive remuneration package (14 Salaries)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Opportunities for international Career through Concentrix International Mobility program<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Employee events<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Private health insurance + Dental Care after 3 months employment<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Daily meal voucher in Up Hellas card per working day - &euro;3 per day increasing to &euro;6 per day after 1 year employment<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Free gym and other well-being activities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Free rooftop cinema with Acropolis views<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enjoy your lunch break at our brand new corporate cafeteria<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em><strong>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/strong><\/em><strong>&nbsp;<\/strong><\/p>\\n<p><em><strong>Concentrix Greece is an equal-opportunity employer<\/strong><\/em><strong>&nbsp;<\/strong><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-215\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T17:48:48.589+03:00\",\"created_at\":\"2025-11-25T08:58:26.105+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"28\",\"campaign_id\":\"63\",\"campaign_title\":\"R1682562 - Vagas PCD | Barueri\",\"campaign_type\":\"job_application\",\"job_title\":\"BANCO DE TALENTOS (BARUERI) | Pessoas com defici\u00eancia - Vaga exclusiva para PCD\",\"street\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\",\"address\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\",\"city\":\"Barueri\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"1000\",\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"BANCO DE TALENTOS (BARUERI) | Pessoas com defici\u00eancia - Vaga exclusiva para PCD\",\"long_description\":\"<table style=\\\"border-bottom: 1px solid #E7E7E7;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"background: #002632; background-color: #002632; padding: 35px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 230px; height: auto; margin: 0 auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"230\\\" \/><\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 35px 30px 15px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 30px; font-weight: bold; color: #002632;\\\">Seu talento pode transformar experi&ecirc;ncias<\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 0 30px 25px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 18px; line-height: 1.7; color: #2b2c2c;\\\">Banco de Talentos exclusivo para Pessoas com Defici&ecirc;ncia em Alphaville, Barueri\/SP.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #002632; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Sua jornada como game-changer come&ccedil;a aqui<\/div>\\nVoc&ecirc; quer desenvolver suas habilidades, construir novas experi&ecirc;ncias e fazer parte de uma empresa global que valoriza pessoas, inclus&atilde;o e colabora&ccedil;&atilde;o? Ent&atilde;o queremos conhecer voc&ecirc;. <br \/><br \/>Na <strong style=\\\"color: #002632;\\\">Concentrix<\/strong>, acreditamos que diferentes hist&oacute;rias, perspectivas e habilidades contribuem para experi&ecirc;ncias ainda melhores. Aqui, cada pessoa pode compartilhar seu potencial e participar da constru&ccedil;&atilde;o de solu&ccedil;&otilde;es mais humanas, simples e eficientes. <br \/><br \/>Este &eacute; um <strong style=\\\"color: #007380;\\\">Banco de Talentos exclusivo para Pessoas com Defici&ecirc;ncia<\/strong>. Ao realizar sua inscri&ccedil;&atilde;o, seu perfil poder&aacute; ser considerado para oportunidades em Alphaville alinhadas &agrave; sua experi&ecirc;ncia, aos seus interesses, &agrave; sua disponibilidade e aos requisitos de cada posi&ccedil;&atilde;o. <br \/><br \/>Mais do que encontrar uma oportunidade, voc&ecirc; poder&aacute; desenvolver novas habilidades, colaborar com diferentes times e construir novas possibilidades para sua carreira como <strong style=\\\"color: #007380;\\\">game-changer<\/strong>.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Conhe&ccedil;a a oportunidade<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 24px; font-weight: bold; color: #007380; line-height: 1.4; margin-bottom: 18px;\\\">Banco de Talentos | Pessoas com Defici&ecirc;ncia | Alphaville, Barueri\/SP<\/div>\\n<strong style=\\\"color: #002632;\\\">Conforme a oportunidade, voc&ecirc; poder&aacute;:<\/strong> <br \/><br \/>&bull; Atender e apoiar clientes com empatia, clareza e agilidade. <br \/>&bull; Atuar em canais como chat, e-mail e\/ou voz. <br \/>&bull; Compreender necessidades e contribuir para a resolu&ccedil;&atilde;o de solicita&ccedil;&otilde;es. <br \/>&bull; Registrar informa&ccedil;&otilde;es e acompanhar demandas com aten&ccedil;&atilde;o aos detalhes. <br \/>&bull; Utilizar sistemas, ferramentas digitais e recursos de atendimento no dia a dia. <br \/>&bull; Colaborar com o time para garantir qualidade e excel&ecirc;ncia nas entregas. <br \/>&bull; Aprender novos processos e desenvolver habilidades profissionais. <br \/>&bull; Fazer parte de uma cultura que valoriza respeito, inclus&atilde;o, colabora&ccedil;&atilde;o e desenvolvimento.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632; background-image: linear-gradient(90deg, #002632 0%, #007380 100%); border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 28px; font-family: Montserrat, Arial, sans-serif; text-align: center; color: #ffffff;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; font-weight: bold; color: #25e2cc; margin-bottom: 8px;\\\">SAL&Aacute;RIO FIXO MENSAL<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 34px; line-height: 1.2; font-weight: bold; color: #ffffff; margin-bottom: 10px;\\\">R$ 1.621,00<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.6; color: #ffffff;\\\">Al&eacute;m do sal&aacute;rio, voc&ecirc; ter&aacute; benef&iacute;cios que apoiam seu bem-estar, sua rotina, sua fam&iacute;lia e seu desenvolvimento profissional.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Remunera&ccedil;&atilde;o e jornada<\/div>\\n<strong style=\\\"color: #002632;\\\">Sal&aacute;rio:<\/strong> R$ 1.621,00 <br \/><strong style=\\\"color: #002632;\\\">Jornada:<\/strong> 6h20 por dia <br \/><strong style=\\\"color: #002632;\\\">Escala:<\/strong> 6x1, com folgas alternadas e 1 domingo garantido de folga por m&ecirc;s <br \/><strong style=\\\"color: #002632;\\\">Modelo de trabalho:<\/strong> presencial <br \/><strong style=\\\"color: #002632;\\\">Local:<\/strong> Alphaville, Barueri\/SP <br \/><strong style=\\\"color: #002632;\\\">Oportunidade:<\/strong> exclusiva para Pessoas com Defici&ecirc;ncia<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 8px;\\\">Benef&iacute;cios para apoiar sua jornada<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.7; color: #2b2c2c; margin-bottom: 20px;\\\">Queremos que voc&ecirc; tenha suporte para cuidar do seu bem-estar, apoiar sua fam&iacute;lia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div>\\n<strong style=\\\"color: #007380;\\\">Mais flexibilidade para sua rotina<\/strong> <br \/>&bull; VA\/VR flex&iacute;vel, com liberdade para dividir o saldo entre alimenta&ccedil;&atilde;o e refei&ccedil;&atilde;o, em cart&atilde;o de ampla aceita&ccedil;&atilde;o <br \/><br \/><strong style=\\\"color: #007380;\\\">Cuidado com voc&ecirc; e sua fam&iacute;lia<\/strong> <br \/>&bull; Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica <br \/>&bull; Seguro de vida <br \/>&bull; Aux&iacute;lio creche\/bab&aacute; para crian&ccedil;as de at&eacute; 4 anos, conforme os crit&eacute;rios de elegibilidade <br \/>&bull; Wellhub, com acesso a academias, est&uacute;dios, aulas e op&ccedil;&otilde;es voltadas ao bem-estar <br \/><br \/><strong style=\\\"color: #007380;\\\">Aprendizado e novas possibilidades<\/strong> <br \/>&bull; Descontos e parcerias com faculdades e cursos de idiomas <br \/>&bull; Oportunidades para desenvolver novas habilidades no dia a dia <br \/>&bull; Plano de carreira com possibilidade de candidatura a posi&ccedil;&otilde;es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas <br \/><br \/><strong style=\\\"color: #007380;\\\">Um ambiente pensado para boas experi&ecirc;ncias<\/strong> <br \/>&bull; Espa&ccedil;os modernos e acolhedores <br \/>&bull; &Aacute;reas de descompress&atilde;o com salas de jogos e TV <br \/>&bull; Ambiente colaborativo, com troca de experi&ecirc;ncias e trabalho em equipe<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #003D5B; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">O que buscamos em voc&ecirc;<\/div>\\n&bull; Ensino m&eacute;dio completo <br \/>&bull; 18 anos ou mais <br \/>&bull; Boa comunica&ccedil;&atilde;o oral e escrita <br \/>&bull; Escuta ativa, empatia e foco em solu&ccedil;&atilde;o <br \/>&bull; Boa digita&ccedil;&atilde;o e facilidade para utilizar sistemas simult&acirc;neos <br \/>&bull; Familiaridade com tecnologia e disposi&ccedil;&atilde;o para aprender novos processos <br \/>&bull; Organiza&ccedil;&atilde;o e aten&ccedil;&atilde;o aos detalhes <br \/>&bull; Perfil colaborativo e comprometido com a experi&ecirc;ncia do cliente <br \/>&bull; Experi&ecirc;ncia com atendimento por chat, e-mail ou voz ser&aacute; considerada um diferencial <br \/>&bull; Disponibilidade para trabalhar presencialmente em Alphaville, Barueri<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-left: 5px solid #007380; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Informa&ccedil;&otilde;es sobre a oportunidade exclusiva<\/div>\\nEste Banco de Talentos &eacute; destinado exclusivamente a Pessoas com Defici&ecirc;ncia. <br \/><br \/>Durante o processo seletivo, nosso time poder&aacute; solicitar a documenta&ccedil;&atilde;o necess&aacute;ria para o enquadramento da candidatura, conforme as orienta&ccedil;&otilde;es aplic&aacute;veis &agrave; oportunidade. <br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato. <br \/><br \/><strong style=\\\"color: #002632;\\\">Queremos proporcionar uma experi&ecirc;ncia de sele&ccedil;&atilde;o respeitosa, acolhedora e acess&iacute;vel.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Inclus&atilde;o que transforma experi&ecirc;ncias<\/div>\\nNa Concentrix, acreditamos que cada pessoa acrescenta valor por meio de sua hist&oacute;ria, suas habilidades, suas ideias e seu potencial. <br \/><br \/>Queremos construir um ambiente onde as pessoas possam colaborar, aprender e encontrar espa&ccedil;o para continuar desenvolvendo suas carreiras. <br \/><br \/>Ao se cadastrar neste Banco de Talentos, voc&ecirc; d&aacute; o primeiro passo para se conectar a oportunidades que poder&atilde;o fazer sentido para suas experi&ecirc;ncias, seus interesses e seu momento profissional. <br \/><br \/><strong style=\\\"color: #002632;\\\">Seu talento importa, e queremos conhecer o que voc&ecirc; pode construir com a gente.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Como funciona o processo seletivo?<\/div>\\nNosso processo seletivo &eacute; pensado para conhecer melhor seu perfil e identificar oportunidades alinhadas &agrave; sua experi&ecirc;ncia: <br \/><br \/><strong style=\\\"color: #002632;\\\">Inscri&ccedil;&atilde;o &rarr; An&aacute;lise do perfil &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<\/strong> <br \/><br \/>Como se trata de um Banco de Talentos, o contato poder&aacute; acontecer conforme surgirem oportunidades compat&iacute;veis com seu perfil, sua disponibilidade e os requisitos da posi&ccedil;&atilde;o. <br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder&aacute; enviar orienta&ccedil;&otilde;es por e-mail, telefone ou WhatsApp.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-left: 5px solid #007380; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Por que dar o pr&oacute;ximo passo com a Concentrix?<\/div>\\nAqui, suas habilidades podem se transformar em novas experi&ecirc;ncias, aprendizados e possibilidades para sua carreira. <br \/><br \/>Voc&ecirc; poder&aacute; fazer parte de um ambiente que conecta pessoas e tecnologia, colaborar com diferentes times e contribuir para experi&ecirc;ncias que fazem a diferen&ccedil;a no dia a dia dos clientes. <br \/><br \/><strong style=\\\"color: #002632;\\\">Se voc&ecirc; quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc&ecirc;.<\/strong> <br \/><br \/><strong style=\\\"color: #007380;\\\">Cadastre-se agora em nosso Banco de Talentos e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 190px; height: auto; margin: 0 auto 18px auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"190\\\" \/>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.7; color: #ffffff; margin-bottom: 6px;\\\">Seu talento transforma experi&ecirc;ncias e cria novas possibilidades.<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; line-height: 1.4; font-weight: bold; color: #25e2cc;\\\">O real come&ccedil;a aqui.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\",\"ats_external_id\":\"R1682562\",\"location\":\"Barueri, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-24T20:59:05.828-03:00\",\"created_at\":\"2025-11-24T16:22:29.185-03:00\",\"latitude\":\"-23.5035117\",\"longitude\":\"-46.8785468\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mw?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanente\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Barueri\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"1000\",\"primary_location\":{\"id\":\"BR-BAR-ARAGU-01\",\"wid\":\"60ee49090703101b50781ce0aaf00000\",\"descriptor\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383997\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Barueri---Condomnio-Centro-Empresarial-Araguaia-Corporate\/BANCO-DE-TALENTOS--BARUERI----Pessoas-com-deficincia---Vaga-exclusiva-para-PCD_R1682562\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Barueri---Condomnio-Centro-Empresarial-Araguaia-Corporate\/BANCO-DE-TALENTOS--BARUERI----Pessoas-com-deficincia---Vaga-exclusiva-para-PCD_R1682562\/apply\",\"job_requisition_id\":\"R1682562\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682562\",\"wid\":\"f7dce34cae39103ac937a9f032d10000\",\"descriptor\":\"R1682562 BANCO DE TALENTOS (BARUERI) | Pessoas com defici\u00eancia - Vaga exclusiva para PCD (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"174\",\"campaign_id\":\"481\",\"campaign_title\":\"Egencia\/ German\/ Sofia\/ Henri \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor with German (Travel brand)\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Each year our client helps thousands of companies in over 60 markets to better manage their travel programs by providing modern solutions and exceptional service.<\/p>\\n<p>Join one of the world&rsquo;s leading Business Travel organizations!<\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<p>You will deliver high-touch customer care to business travelers embarking on worldwide travel, finding solutions for flight, hotels, train-travel and beyond before and during their business trips. Your help will ensure they fly with ease, arrive fresh for meetings and get back home on time for their family and friends.<\/p>\\n<p>We have different shifts available, depending on your lifestyle and preferences. We support our corporate clients via email and phone, prioritizing quality over quantity!<\/p>\\n<p>We are based in a modern office building next to the Sofia Business Park, where our day and afternoon shifts work from! The Late hours support happens at the comfort of your home!<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>Strong phone and verbal communication skills, along with active listening.<\/li>\\n<li>Fluency in German, both written and verbal<\/li>\\n<li>Working level of English<\/li>\\n<li>Work experience in a customer experience center is an advantage<\/li>\\n<li>Work experience in the travel, airline, hospitality or similar industry is an advantage<\/li>\\n<li>Good typing and computer skills (MS Office applications)<\/li>\\n<li>Be organized, have decision-making and analytical skills<\/li>\\n<li>Team player with a great attitude<\/li>\\n<li>High school education<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>Fulltime role with working shifts between:<\/li>\\n<\/ul>\\n<ul style=\\\"list-style-type: circle;\\\">\\n<li>Option 1: Day shift 08:00 and 20:00 Monday - Sunday<\/li>\\n<li>Option 2: Late or Night shifts covering 15:00 and 08:00 Monday-Sunday<\/li>\\n<\/ul>\\n<ul>\\n<li style=\\\"text-align: left;\\\">Channels: Calls and emails with corporate clients<\/li>\\n<li style=\\\"text-align: left;\\\">Comprehensive GDS training and onboarding (fully paid by us)<\/li>\\n<li style=\\\"text-align: left;\\\">Competitive salary of 2045.17 EURO gross<\/li>\\n<li style=\\\"text-align: left;\\\">Monthly performance bonuses of up to 153.39 EURO gross<\/li>\\n<li style=\\\"text-align: left;\\\">Newly upgraded equipment - laptops and mobile desktops<\/li>\\n<li style=\\\"text-align: left;\\\">Professional Development and Career Navigation programs<\/li>\\n<li style=\\\"text-align: left;\\\">Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li style=\\\"text-align: left;\\\">Free workstation set up for Work from home roles<\/li>\\n<li style=\\\"text-align: left;\\\">Working in a team of inspiring individuals<\/li>\\n<li style=\\\"text-align: left;\\\">Convenient office location, close to bus stations and the metro<\/li>\\n<li style=\\\"text-align: left;\\\">Continuous training and upskilling programs through Concentrix University<\/li>\\n<li style=\\\"text-align: left;\\\">Weekly corporate initiatives in the office - fruit days, message days, team buildings, pizza days<\/li>\\n<li style=\\\"text-align: left;\\\">Available free parking lots<\/li>\\n<li style=\\\"text-align: left;\\\">Premium Plus Medical plan<\/li>\\n<li style=\\\"text-align: left;\\\">Life insurance<\/li>\\n<li style=\\\"text-align: left;\\\">Health and Wellbeing initiatives<\/li>\\n<li style=\\\"text-align: left;\\\">MultiSport or\/and CoolFit access at corporate rates<\/li>\\n<li>Part of the additional benefits are Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!&nbsp;<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-481\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T14:20:45.929+03:00\",\"created_at\":\"2025-11-24T15:57:36.786+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODE?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"29\",\"campaign_id\":\"62\",\"campaign_title\":\"R1682552 - Vagas PCD | S\u00e3o Paulo\",\"campaign_type\":\"job_application\",\"job_title\":\"Banco de Talentos S\u00e3o Paulo | Pessoas com defici\u00eancia - Vaga exclusiva para PCD \",\"street\":\"BRA Sao Paulo - Agua Branca\",\"address\":\"BRA Sao Paulo - Agua Branca\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"05001-000\",\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"BANCO DE TALENTOS SP | PESSOAS COM DEFICI\u00caNCIA - VAGA EXCLUSIVA PARA PCD\",\"long_description\":\"<table style=\\\"border-bottom: 1px solid #E7E7E7;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"background: #002632; background-color: #002632; padding: 35px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 230px; height: auto; margin: 0 auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"230\\\" \/><\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 35px 30px 15px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 30px; font-weight: bold; color: #002632;\\\">Seu talento pode transformar experi&ecirc;ncias<\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 0 30px 25px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 18px; line-height: 1.7; color: #2b2c2c;\\\">Banco de Talentos exclusivo para Pessoas com Defici&ecirc;ncia em S&atilde;o Paulo\/SP.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #002632; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Sua jornada como game-changer come&ccedil;a aqui<\/div>\\nVoc&ecirc; quer desenvolver suas habilidades, construir novas experi&ecirc;ncias e fazer parte de uma empresa global que valoriza pessoas, inclus&atilde;o e colabora&ccedil;&atilde;o? Ent&atilde;o queremos conhecer voc&ecirc;. <br \/><br \/>Na <strong style=\\\"color: #002632;\\\">Concentrix<\/strong>, acreditamos que diferentes hist&oacute;rias, perspectivas e habilidades contribuem para experi&ecirc;ncias ainda melhores. Aqui, cada pessoa pode compartilhar seu potencial e participar da constru&ccedil;&atilde;o de solu&ccedil;&otilde;es mais humanas, simples e eficientes. <br \/><br \/>Este &eacute; um <strong style=\\\"color: #007380;\\\">Banco de Talentos exclusivo para Pessoas com Defici&ecirc;ncia<\/strong>. Ao realizar sua inscri&ccedil;&atilde;o, seu perfil poder&aacute; ser considerado para oportunidades em S&atilde;o Paulo alinhadas &agrave; sua experi&ecirc;ncia, aos seus interesses, &agrave; sua disponibilidade e aos requisitos de cada posi&ccedil;&atilde;o. <br \/><br \/>Mais do que encontrar uma oportunidade, voc&ecirc; poder&aacute; desenvolver novas habilidades, colaborar com diferentes times e construir novas possibilidades para sua carreira como <strong style=\\\"color: #007380;\\\">game-changer<\/strong>.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Conhe&ccedil;a a oportunidade<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 24px; font-weight: bold; color: #007380; line-height: 1.4; margin-bottom: 18px;\\\">Banco de Talentos | Pessoas com Defici&ecirc;ncia | S&atilde;o Paulo\/SP<\/div>\\n<strong style=\\\"color: #002632;\\\">Conforme a oportunidade, voc&ecirc; poder&aacute;:<\/strong> <br \/><br \/>&bull; Atender e apoiar clientes com empatia, clareza e agilidade. <br \/>&bull; Atuar em canais como chat, e-mail e\/ou voz. <br \/>&bull; Compreender necessidades e contribuir para a resolu&ccedil;&atilde;o de solicita&ccedil;&otilde;es. <br \/>&bull; Registrar informa&ccedil;&otilde;es e acompanhar demandas com aten&ccedil;&atilde;o aos detalhes. <br \/>&bull; Utilizar sistemas, ferramentas digitais e recursos de atendimento no dia a dia. <br \/>&bull; Colaborar com o time para garantir qualidade e excel&ecirc;ncia nas entregas. <br \/>&bull; Aprender novos processos e desenvolver habilidades profissionais. <br \/>&bull; Fazer parte de uma cultura que valoriza respeito, inclus&atilde;o, colabora&ccedil;&atilde;o e desenvolvimento.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632; background-image: linear-gradient(90deg, #002632 0%, #007380 100%); border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 28px; font-family: Montserrat, Arial, sans-serif; text-align: center; color: #ffffff;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; font-weight: bold; color: #25e2cc; margin-bottom: 8px;\\\">SAL&Aacute;RIO FIXO MENSAL<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 34px; line-height: 1.2; font-weight: bold; color: #ffffff; margin-bottom: 10px;\\\">R$ 1.621,00<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.6; color: #ffffff;\\\">Al&eacute;m do sal&aacute;rio, voc&ecirc; ter&aacute; benef&iacute;cios que apoiam seu bem-estar, sua rotina, sua fam&iacute;lia e seu desenvolvimento profissional.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Remunera&ccedil;&atilde;o e jornada<\/div>\\n<strong style=\\\"color: #002632;\\\">Sal&aacute;rio:<\/strong> R$ 1.621,00 <br \/><strong style=\\\"color: #002632;\\\">Jornada:<\/strong> 6h20 por dia <br \/><strong style=\\\"color: #002632;\\\">Escala:<\/strong> 6x1, com folgas alternadas e 1 domingo garantido de folga por m&ecirc;s <br \/><strong style=\\\"color: #002632;\\\">Modelo de trabalho:<\/strong> presencial <br \/><strong style=\\\"color: #002632;\\\">Local:<\/strong> Barra Funda, S&atilde;o Paulo\/SP <br \/><strong style=\\\"color: #002632;\\\">Oportunidade:<\/strong> exclusiva para Pessoas com Defici&ecirc;ncia<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 8px;\\\">Benef&iacute;cios para apoiar sua jornada<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.7; color: #2b2c2c; margin-bottom: 20px;\\\">Queremos que voc&ecirc; tenha suporte para cuidar do seu bem-estar, apoiar sua fam&iacute;lia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div>\\n<strong style=\\\"color: #007380;\\\">Mais flexibilidade para sua rotina<\/strong> <br \/>&bull; VA\/VR flex&iacute;vel, com liberdade para dividir o saldo entre alimenta&ccedil;&atilde;o e refei&ccedil;&atilde;o, em cart&atilde;o de ampla aceita&ccedil;&atilde;o <br \/><br \/><strong style=\\\"color: #007380;\\\">Cuidado com voc&ecirc; e sua fam&iacute;lia<\/strong> <br \/>&bull; Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica <br \/>&bull; Seguro de vida <br \/>&bull; Aux&iacute;lio creche\/bab&aacute; para crian&ccedil;as de at&eacute; 4 anos, conforme os crit&eacute;rios de elegibilidade <br \/>&bull; Wellhub, com acesso a academias, est&uacute;dios e op&ccedil;&otilde;es voltadas ao bem-estar <br \/><br \/><strong style=\\\"color: #007380;\\\">Aprendizado e novas possibilidades<\/strong> <br \/>&bull; Descontos e parcerias com faculdades e cursos de idiomas <br \/>&bull; Oportunidades para desenvolver novas habilidades no dia a dia <br \/>&bull; Plano de carreira com possibilidade de candidatura a posi&ccedil;&otilde;es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas <br \/><br \/><strong style=\\\"color: #007380;\\\">Um ambiente pensado para boas experi&ecirc;ncias<\/strong> <br \/>&bull; Espa&ccedil;os modernos e acolhedores <br \/>&bull; &Aacute;reas de descompress&atilde;o com salas de jogos e TV <br \/>&bull; Ambiente colaborativo, com troca de experi&ecirc;ncias e trabalho em equipe<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #003D5B; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">O que buscamos em voc&ecirc;<\/div>\\n&bull; Ensino m&eacute;dio completo <br \/>&bull; 18 anos ou mais <br \/>&bull; Boa comunica&ccedil;&atilde;o oral e escrita <br \/>&bull; Escuta ativa, empatia e foco em solu&ccedil;&atilde;o <br \/>&bull; Boa digita&ccedil;&atilde;o e facilidade para utilizar sistemas simult&acirc;neos <br \/>&bull; Familiaridade com tecnologia e disposi&ccedil;&atilde;o para aprender novos processos <br \/>&bull; Organiza&ccedil;&atilde;o e aten&ccedil;&atilde;o aos detalhes <br \/>&bull; Perfil colaborativo e comprometido com a experi&ecirc;ncia do cliente <br \/>&bull; Experi&ecirc;ncia com atendimento por chat, e-mail ou voz ser&aacute; considerada um diferencial <br \/>&bull; Disponibilidade para trabalhar presencialmente na Barra Funda, em S&atilde;o Paulo<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-left: 5px solid #007380; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Informa&ccedil;&otilde;es sobre a oportunidade exclusiva<\/div>\\nEste Banco de Talentos &eacute; destinado exclusivamente a Pessoas com Defici&ecirc;ncia. <br \/><br \/>Durante o processo seletivo, nosso time poder&aacute; solicitar a documenta&ccedil;&atilde;o necess&aacute;ria para o enquadramento da candidatura, conforme as orienta&ccedil;&otilde;es aplic&aacute;veis &agrave; oportunidade. <br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato. <br \/><br \/><strong style=\\\"color: #002632;\\\">Queremos proporcionar uma experi&ecirc;ncia de sele&ccedil;&atilde;o respeitosa, acolhedora e acess&iacute;vel.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Inclus&atilde;o que transforma experi&ecirc;ncias<\/div>\\nNa Concentrix, acreditamos que cada pessoa acrescenta valor por meio de sua hist&oacute;ria, suas habilidades, suas ideias e seu potencial. <br \/><br \/>Queremos construir um ambiente onde as pessoas possam colaborar, aprender e encontrar espa&ccedil;o para continuar desenvolvendo suas carreiras. <br \/><br \/>Ao se cadastrar neste Banco de Talentos, voc&ecirc; d&aacute; o primeiro passo para se conectar a oportunidades que poder&atilde;o fazer sentido para suas experi&ecirc;ncias, seus interesses e seu momento profissional. <br \/><br \/><strong style=\\\"color: #002632;\\\">Seu talento importa, e queremos conhecer o que voc&ecirc; pode construir com a gente.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Como funciona o processo seletivo?<\/div>\\nNosso processo seletivo &eacute; pensado para conhecer melhor seu perfil e identificar oportunidades alinhadas &agrave; sua experi&ecirc;ncia: <br \/><br \/><strong style=\\\"color: #002632;\\\">Inscri&ccedil;&atilde;o &rarr; An&aacute;lise do perfil &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<\/strong> <br \/><br \/>Como se trata de um Banco de Talentos, o contato poder&aacute; acontecer conforme surgirem oportunidades compat&iacute;veis com seu perfil, sua disponibilidade e os requisitos da posi&ccedil;&atilde;o. <br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder&aacute; enviar orienta&ccedil;&otilde;es por e-mail, telefone ou WhatsApp.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-left: 5px solid #007380; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Por que dar o pr&oacute;ximo passo com a Concentrix?<\/div>\\nAqui, suas habilidades podem se transformar em novas experi&ecirc;ncias, aprendizados e possibilidades para sua carreira. <br \/><br \/>Voc&ecirc; poder&aacute; fazer parte de um ambiente que conecta pessoas e tecnologia, colaborar com diferentes times e contribuir para experi&ecirc;ncias que fazem a diferen&ccedil;a no dia a dia dos clientes. <br \/><br \/><strong style=\\\"color: #002632;\\\">Se voc&ecirc; quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc&ecirc;.<\/strong> <br \/><br \/><strong style=\\\"color: #007380;\\\">Cadastre-se agora em nosso Banco de Talentos e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 190px; height: auto; margin: 0 auto 18px auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"190\\\" \/>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.7; color: #ffffff; margin-bottom: 6px;\\\">Seu talento transforma experi&ecirc;ncias e cria novas possibilidades.<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; line-height: 1.4; font-weight: bold; color: #25e2cc;\\\">O real come&ccedil;a aqui.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\",\"ats_external_id\":\"R1682552\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-08-25T20:59:10.389-03:00\",\"created_at\":\"2025-11-24T15:56:46.488-03:00\",\"latitude\":\"-23.5557714\",\"longitude\":\"-46.6395571\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mg?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanente\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"05001-000\",\"primary_location\":{\"id\":\"BR-SAO-FRANC-01\",\"wid\":\"740544c0a47f017b1e7a8c8f1f11a465\",\"descriptor\":\"BRA Sao Paulo - Agua Branca\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383935\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Agua-Branca\/Banco-de-Talentos-So-Paulo---Pessoas-com-deficincia---Vaga-exclusiva-para-PCD_R1682552\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---Agua-Branca\/Banco-de-Talentos-So-Paulo---Pessoas-com-deficincia---Vaga-exclusiva-para-PCD_R1682552\/apply\",\"job_requisition_id\":\"R1682552\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682552\",\"wid\":\"6e29eaaf5197103ac7ae2460181d0000\",\"descriptor\":\"R1682552 Banco de Talentos S\u00e3o Paulo | Pessoas com defici\u00eancia - Vaga exclusiva para PCD (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"30\",\"campaign_id\":\"61\",\"campaign_title\":\"R1682518 - Vagas PCD | Fortaleza\",\"campaign_type\":\"job_application\",\"job_title\":\"Banco de Talentos FTZ | Pessoas com defici\u00eancia - Vaga exclusiva para PCD \",\"street\":\"BRA Fortaleza - Rua Goncalves Ledo\",\"address\":\"BRA Fortaleza - Rua Goncalves Ledo\",\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"postal_code\":\"60110-260\",\"region\":\"Cear\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Banco de Talentos | Pessoas com defici\u00eancia - Vaga exclusiva para PCD\",\"long_description\":\"<table style=\\\"border-bottom: 1px solid #E7E7E7;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"background: #002632; background-color: #002632; padding: 35px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 230px; height: auto; margin: 0 auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"230\\\" \/><\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 35px 30px 15px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 30px; font-weight: bold; color: #002632;\\\">Seu talento pode transformar experi&ecirc;ncias<\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 0 30px 25px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 18px; line-height: 1.7; color: #2b2c2c;\\\">Banco de Talentos exclusivo para Pessoas com Defici&ecirc;ncia em Fortaleza\/CE.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #002632; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Sua jornada como game-changer come&ccedil;a aqui<\/div>\\nVoc&ecirc; quer desenvolver suas habilidades, construir novas experi&ecirc;ncias e fazer parte de uma empresa global que valoriza pessoas, inclus&atilde;o e colabora&ccedil;&atilde;o? Ent&atilde;o queremos conhecer voc&ecirc;. <br \/><br \/>Na <strong style=\\\"color: #002632;\\\">Concentrix<\/strong>, acreditamos que diferentes hist&oacute;rias, perspectivas e habilidades contribuem para experi&ecirc;ncias ainda melhores. Aqui, cada pessoa pode compartilhar seu potencial e participar da constru&ccedil;&atilde;o de solu&ccedil;&otilde;es mais humanas, simples e eficientes. <br \/><br \/>Este &eacute; um <strong style=\\\"color: #007380;\\\">Banco de Talentos exclusivo para Pessoas com Defici&ecirc;ncia<\/strong>. Ao se inscrever, seu perfil poder&aacute; ser considerado para oportunidades em Fortaleza alinhadas &agrave; sua experi&ecirc;ncia, aos seus interesses, &agrave; sua disponibilidade e aos requisitos de cada posi&ccedil;&atilde;o. <br \/><br \/>Mais do que encontrar uma oportunidade, voc&ecirc; poder&aacute; desenvolver novas habilidades, colaborar com diferentes times e construir novas possibilidades para sua carreira como <strong style=\\\"color: #007380;\\\">game-changer<\/strong>.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Conhe&ccedil;a a oportunidade<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 24px; font-weight: bold; color: #007380; line-height: 1.4; margin-bottom: 18px;\\\">Banco de Talentos | Pessoas com Defici&ecirc;ncia | Fortaleza\/CE<\/div>\\n<strong style=\\\"color: #002632;\\\">Conforme a oportunidade, voc&ecirc; poder&aacute;:<\/strong> <br \/><br \/>&bull; Atender e apoiar clientes com empatia, clareza e agilidade. <br \/>&bull; Atuar em canais como chat, e-mail e\/ou voz. <br \/>&bull; Compreender necessidades e contribuir para a resolu&ccedil;&atilde;o de solicita&ccedil;&otilde;es. <br \/>&bull; Registrar informa&ccedil;&otilde;es e acompanhar demandas com aten&ccedil;&atilde;o aos detalhes. <br \/>&bull; Utilizar sistemas, ferramentas digitais e recursos de atendimento no dia a dia. <br \/>&bull; Colaborar com o time para garantir qualidade e excel&ecirc;ncia nas entregas. <br \/>&bull; Aprender novos processos e desenvolver habilidades profissionais. <br \/>&bull; Fazer parte de uma cultura que valoriza pessoas, inclus&atilde;o, respeito e desenvolvimento.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632; background-image: linear-gradient(90deg, #002632 0%, #007380 100%); border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 28px; font-family: Montserrat, Arial, sans-serif; text-align: center; color: #ffffff;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; font-weight: bold; color: #25e2cc; margin-bottom: 8px;\\\">REMUNERA&Ccedil;&Atilde;O MENSAL<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 34px; line-height: 1.2; font-weight: bold; color: #ffffff; margin-bottom: 10px;\\\">R$ 1.621,00<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.6; color: #ffffff;\\\">Al&eacute;m do sal&aacute;rio, voc&ecirc; ter&aacute; benef&iacute;cios que apoiam seu bem-estar, sua rotina, sua fam&iacute;lia e seu desenvolvimento profissional.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Remunera&ccedil;&atilde;o e jornada<\/div>\\n<strong style=\\\"color: #002632;\\\">Sal&aacute;rio:<\/strong> R$ 1.621,00 <br \/><strong style=\\\"color: #002632;\\\">Jornada:<\/strong> 6h20 por dia <br \/><strong style=\\\"color: #002632;\\\">Escala:<\/strong> 6x1, com folgas alternadas e 1 domingo garantido de folga por m&ecirc;s <br \/><strong style=\\\"color: #002632;\\\">Modelo de trabalho:<\/strong> presencial <br \/><strong style=\\\"color: #002632;\\\">Local:<\/strong> Centro de Fortaleza\/CE <br \/><strong style=\\\"color: #002632;\\\">Oportunidade:<\/strong> exclusiva para Pessoas com Defici&ecirc;ncia<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 8px;\\\">Benef&iacute;cios para apoiar sua jornada<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.7; color: #2b2c2c; margin-bottom: 20px;\\\">Queremos que voc&ecirc; tenha suporte para cuidar do seu bem-estar, apoiar sua fam&iacute;lia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div>\\n<strong style=\\\"color: #007380;\\\">Mais flexibilidade para sua rotina<\/strong> <br \/>&bull; VA\/VR flex&iacute;vel, em cart&atilde;o de ampla aceita&ccedil;&atilde;o <br \/><br \/><strong style=\\\"color: #007380;\\\">Cuidado com voc&ecirc; e sua fam&iacute;lia<\/strong> <br \/>&bull; Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica <br \/>&bull; Seguro de vida <br \/>&bull; Aux&iacute;lio creche\/bab&aacute; para crian&ccedil;as de at&eacute; 4 anos, conforme os crit&eacute;rios de elegibilidade <br \/>&bull; Wellhub, com acesso a academias, est&uacute;dios, aulas e op&ccedil;&otilde;es voltadas ao bem-estar <br \/><br \/><strong style=\\\"color: #007380;\\\">Aprendizado e novas possibilidades<\/strong> <br \/>&bull; Descontos e parcerias com faculdades e cursos de idiomas <br \/>&bull; Oportunidades para desenvolver novas habilidades no dia a dia <br \/>&bull; Plano de carreira com possibilidade de candidatura a posi&ccedil;&otilde;es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas <br \/><br \/><strong style=\\\"color: #007380;\\\">Um ambiente pensado para boas experi&ecirc;ncias<\/strong> <br \/>&bull; Espa&ccedil;os modernos e acolhedores <br \/>&bull; &Aacute;reas de descompress&atilde;o com salas de jogos e TV <br \/>&bull; Ambiente colaborativo, com troca de experi&ecirc;ncias e trabalho em equipe<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #003D5B; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">O que buscamos em voc&ecirc;<\/div>\\n&bull; Ensino m&eacute;dio completo <br \/>&bull; 18 anos ou mais <br \/>&bull; Boa comunica&ccedil;&atilde;o oral e escrita <br \/>&bull; Escuta ativa, empatia e foco em solu&ccedil;&atilde;o <br \/>&bull; Boa digita&ccedil;&atilde;o e facilidade para utilizar sistemas simult&acirc;neos <br \/>&bull; Familiaridade com tecnologia e disposi&ccedil;&atilde;o para aprender novos processos <br \/>&bull; Organiza&ccedil;&atilde;o e aten&ccedil;&atilde;o aos detalhes <br \/>&bull; Perfil colaborativo e comprometido com a experi&ecirc;ncia do cliente <br \/>&bull; Experi&ecirc;ncia com atendimento por chat, e-mail ou voz ser&aacute; considerada um diferencial <br \/>&bull; Disponibilidade para trabalhar presencialmente no Centro de Fortaleza<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-left: 5px solid #007380; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Informa&ccedil;&otilde;es sobre a oportunidade exclusiva<\/div>\\nEste Banco de Talentos &eacute; destinado exclusivamente a Pessoas com Defici&ecirc;ncia. <br \/><br \/>Durante o processo seletivo, nosso time poder&aacute; solicitar a documenta&ccedil;&atilde;o necess&aacute;ria para o enquadramento da candidatura, conforme as orienta&ccedil;&otilde;es aplic&aacute;veis &agrave; oportunidade. <br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato. <br \/><br \/><strong style=\\\"color: #002632;\\\">Queremos proporcionar uma experi&ecirc;ncia de sele&ccedil;&atilde;o respeitosa, acolhedora e acess&iacute;vel.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Inclus&atilde;o que transforma experi&ecirc;ncias<\/div>\\nNa Concentrix, acreditamos que cada pessoa acrescenta valor por meio de sua hist&oacute;ria, suas habilidades, suas ideias e seu potencial. <br \/><br \/>Queremos construir um ambiente onde as pessoas possam colaborar, aprender e encontrar espa&ccedil;o para continuar desenvolvendo suas carreiras. <br \/><br \/>Ao se cadastrar neste banco de talentos, voc&ecirc; d&aacute; o primeiro passo para se conectar a oportunidades que poder&atilde;o fazer sentido para suas experi&ecirc;ncias, seus interesses e seu momento profissional. <br \/><br \/><strong style=\\\"color: #002632;\\\">Seu talento importa, e queremos conhecer o que voc&ecirc; pode construir com a gente.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Como funciona o processo seletivo?<\/div>\\nNosso processo seletivo &eacute; pensado para conhecer melhor seu perfil e identificar oportunidades alinhadas &agrave; sua experi&ecirc;ncia: <br \/><br \/><strong style=\\\"color: #002632;\\\">Inscri&ccedil;&atilde;o &rarr; An&aacute;lise do perfil &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<\/strong> <br \/><br \/>Como se trata de um Banco de Talentos, o contato poder&aacute; acontecer conforme surgirem oportunidades compat&iacute;veis com seu perfil, sua disponibilidade e os requisitos da posi&ccedil;&atilde;o. <br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder&aacute; enviar orienta&ccedil;&otilde;es por e-mail, telefone ou WhatsApp.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-left: 5px solid #007380; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Por que dar o pr&oacute;ximo passo com a Concentrix?<\/div>\\nAqui, suas habilidades podem se transformar em novas experi&ecirc;ncias, aprendizados e possibilidades para sua carreira. <br \/><br \/>Voc&ecirc; poder&aacute; fazer parte de um ambiente que conecta pessoas e tecnologia, colaborar com diferentes times e contribuir para experi&ecirc;ncias que fazem a diferen&ccedil;a no dia a dia dos clientes. <br \/><br \/><strong style=\\\"color: #002632;\\\">Se voc&ecirc; quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc&ecirc;.<\/strong> <br \/><br \/><strong style=\\\"color: #007380;\\\">Cadastre-se agora em nosso Banco de Talentos e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 190px; height: auto; margin: 0 auto 18px auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"190\\\" \/>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.7; color: #ffffff; margin-bottom: 6px;\\\">Seu talento transforma experi&ecirc;ncias e cria novas possibilidades.<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; line-height: 1.4; font-weight: bold; color: #25e2cc;\\\">O real come&ccedil;a aqui.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\",\"ats_external_id\":\"R1682518\",\"location\":\"Fortaleza, Cear\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-08-25T20:59:10.339-03:00\",\"created_at\":\"2025-11-24T15:16:21.294-03:00\",\"latitude\":\"-3.7327177\",\"longitude\":\"-38.5269947\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanente\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"60110-260\",\"primary_location\":{\"id\":\"BR-CEA-LEDOS-01\",\"wid\":\"740544c0a47f016cf30824771f115955\",\"descriptor\":\"BRA Fortaleza - Rua Goncalves Ledo\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383885\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/BANCO-DE-TALENTOS--FORTALEZA----Pessoas-com-deficincia---Vaga-exclusiva-para-PCD_R1682518\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/BANCO-DE-TALENTOS--FORTALEZA----Pessoas-com-deficincia---Vaga-exclusiva-para-PCD_R1682518\/apply\",\"job_requisition_id\":\"R1682518\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682518\",\"wid\":\"6e29eaaf5197103ac58ec450acb60000\",\"descriptor\":\"R1682518 BANCO DE TALENTOS (FORTALEZA) | Pessoas com defici\u00eancia - Vaga exclusiva para PCD (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"259\",\"campaign_id\":\"214\",\"campaign_title\":\"LI \/ Dutch \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative with Dutch\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you passionate and naturally driven by sales?<br \/>Join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and put your Dutch-language sales skills to use in the top professional networking and B2B platform industry.<\/p>\\n<p>No two days will be the same as you deliver valuable and memorable experiences to a wide range of customers representing some of the world&rsquo;s leading brands.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage high-volume of inbound and outbound B2B sales activities, engaging regularly with clients across all stages of the sales funnel.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Engaging clients regularly on video meetings, via phone, email and social media outreach.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify and engage with alternative decision-makers or points of contact, using tools such as Sales Navigator and other lead generation methods.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Actively manage and maintain a healthy sales pipeline, driving prospects through each stage of the funnel.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Qualify leads and transition them seamlessly to the onboarding team to continue the customer journey and buying process.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track and report on daily, monthly, and quarterly performance metrics to support sales targets.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adhere to defined response-time SLAs and follow the required sales cadences at all times.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in English and Dutch (spoken and written).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Solid knowledge of business development and qualification methodologies, experience in lead generation would be beneficial.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimum of 1.5 years of sales experience, ideally within the tech or digital advertising space.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong organizational and time-management skills, with the ability to work independently.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comfortably operating in a fast-paced, constantly evolving IT Sales environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience with Salesforce or a similar CRM tool.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Digital advertising knowledge would be considered as an advantage.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full Relocation Support &ndash; including flights, accommodation, and transportation<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Indefinite contract<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive remuneration &ndash; 14 salaries per year<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly performance-based bonus<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Daily meal voucher (Up Hellas Mastercard)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Private health &amp; dental insurance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>International career opportunities through our Mobility Program<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A dynamic, supportive work environment with growth potential<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Employee events &amp; team-building activities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Free gym access, wellness activities, and a rooftop cinema with Acropolis views<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>On-site restaurant to enjoy lunch breaks with colleagues<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-214\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T17:48:48.557+03:00\",\"created_at\":\"2025-11-24T12:51:14.036+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"260\",\"campaign_id\":\"213\",\"campaign_title\":\"LI \/ German \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative with German\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you passionate and naturally driven by sales?<br \/>Join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and put your German-language sales skills to use in the top professional networking and B2B platform industry.<\/p>\\n<p>No two days will be the same as you deliver valuable and memorable experiences to a wide range of customers representing some of the world&rsquo;s leading brands.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage high-volume of inbound and outbound B2B sales activities, engaging regularly with clients across all stages of the sales funnel.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Engaging clients regularly on video meetings, via phone, email and social media outreach.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify and engage with alternative decision-makers or points of contact, using tools such as Sales Navigator and other lead generation methods.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Actively manage and maintain a healthy sales pipeline, driving prospects through each stage of the funnel.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Qualify leads and transition them seamlessly to the onboarding team to continue the customer journey and buying process.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track and report on daily, monthly, and quarterly performance metrics to support sales targets.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adhere to defined response-time SLAs and follow the required sales cadences at all times.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in English and German (spoken and written).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Solid knowledge of business development and qualification methodologies, experience in lead generation would be beneficial.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimum of 1.5 years of sales experience, ideally within the tech or digital advertising space.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong organizational and time-management skills, with the ability to work independently.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comfortably operating in a fast-paced, constantly evolving IT Sales environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience with Salesforce or a similar CRM tool.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Digital advertising knowledge would be considered as an advantage.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full Relocation Support &ndash; including flights, accommodation, and transportation<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Indefinite contract<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive remuneration &ndash; 14 salaries per year<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly performance-based bonus<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Daily meal voucher (Up Hellas Mastercard)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Private health &amp; dental insurance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>International career opportunities through our Mobility Program<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A dynamic, supportive work environment with growth potential<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Employee events &amp; team-building activities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Free gym access, wellness activities, and a rooftop cinema with Acropolis views<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>On-site restaurant to enjoy lunch breaks with colleagues<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-213\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-17T14:28:55.032+03:00\",\"created_at\":\"2025-11-24T12:49:36.264+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTM?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"261\",\"campaign_id\":\"212\",\"campaign_title\":\"MSFT \/ German \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Account Manager with German\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">&nbsp;<\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re looking for a <strong>Digital Marketing Account Manager<\/strong> to join our team and support advertisers on a <strong>leading global search and digital advertising platform<\/strong>. In this role, you&rsquo;ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You&rsquo;ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a <strong>major technology company&rsquo;s network<\/strong>, including search engines, professional networking sites, and video and display platforms.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Build and nurture relationships with both direct advertisers and agency partners.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise clients on advertising strategies and help them achieve their business goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Set up, manage, and optimize digital campaigns, track performance and drive results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify growth opportunities within accounts and recommend tailored solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support new and existing partners, guiding them through campaigns and providing actionable insights.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You Have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in German with a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in account management, with a proven track record of client engagement and revenue growth.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in digital advertising, including campaign strategy and performance analysis.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Familiarity with CRM systems such as Salesforce or Dynamics 365.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Quarterly sales bonus of &euro;1000<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws<\/em><\/p>\",\"ats_external_id\":\"GR-212\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-17T14:28:54.607+03:00\",\"created_at\":\"2025-11-24T12:48:50.575+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTI?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"262\",\"campaign_id\":\"211\",\"campaign_title\":\"MSFT \/ Italian \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Account Manager with Italian\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>&nbsp;<\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>We&rsquo;re looking for a <strong>Digital Marketing Account Manager<\/strong> to join our team and support advertisers on a <strong>leading global search and digital advertising platform<\/strong>. In this role, you&rsquo;ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You&rsquo;ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a <strong>major technology company&rsquo;s network<\/strong>, including search engines, professional networking sites, and video and display platforms.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Build and nurture relationships with both direct advertisers and agency partners.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise clients on advertising strategies and help them achieve their business goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Set up, manage, and optimize digital campaigns, track performance and drive results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify growth opportunities within accounts and recommend tailored solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support new and existing partners, guiding them through campaigns and providing actionable insights.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions.<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You Have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Italian with a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in account management, with a proven track record of client engagement and revenue growth.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in digital advertising, including campaign strategy and performance analysis.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Familiarity with CRM systems such as Salesforce or Dynamics 365.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Quarterly sales bonus of &euro;1000<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws<\/em><\/p>\",\"ats_external_id\":\"GR-211\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T02:59:04.282+03:00\",\"created_at\":\"2025-11-24T12:48:09.600+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTE?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"263\",\"campaign_id\":\"210\",\"campaign_title\":\"MSFT \/ Spanish \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Account Manager with Spanish\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">&nbsp;<\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re looking for a <strong>Digital Marketing Account Manager<\/strong> to join our team and support advertisers on a <strong>leading global search and digital advertising platform<\/strong>. In this role, you&rsquo;ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You&rsquo;ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a <strong>major technology company&rsquo;s network<\/strong>, including search engines, professional networking sites, and video and display platforms.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Build and nurture relationships with both direct advertisers and agency partners.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise clients on advertising strategies and help them achieve their business goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Set up, manage, and optimize digital campaigns, track performance and drive results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify growth opportunities within accounts and recommend tailored solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support new and existing partners, guiding them through campaigns and providing actionable insights.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions.<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You Have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Spanish with a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in account management, with a proven track record of client engagement and revenue growth.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in digital advertising, including campaign strategy and performance analysis.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Familiarity with CRM systems such as Salesforce or Dynamics 365.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Quarterly sales bonus of &euro;1000<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws<\/em><\/p>\",\"ats_external_id\":\"GR-210\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-22T02:59:04.812+03:00\",\"created_at\":\"2025-11-24T12:47:27.111+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTA?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"264\",\"campaign_id\":\"209\",\"campaign_title\":\"MSFT \/ English \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Account Manager with English\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">&nbsp;<\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>We&rsquo;re looking for a <strong>Digital Marketing Account Manager<\/strong> to join our team and support advertisers on a <strong>leading global search and digital advertising platform<\/strong>. In this role, you&rsquo;ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You&rsquo;ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a <strong>major technology company&rsquo;s network<\/strong>, including search engines, professional networking sites, and video and display platforms.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Build and nurture relationships with both direct advertisers and agency partners.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise clients on advertising strategies and help them achieve their business goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Set up, manage, and optimize digital campaigns, track performance and drive results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify growth opportunities within accounts and recommend tailored solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support new and existing partners, guiding them through campaigns and providing actionable insights.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You Have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in account management, with a proven track record of client engagement and revenue growth.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in digital advertising, including campaign strategy and performance analysis.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Familiarity with CRM systems such as Salesforce or Dynamics 365.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Quarterly sales bonus of &euro;1000<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws<\/em><\/p>\",\"ats_external_id\":\"GR-209\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-12T16:28:48.080+03:00\",\"created_at\":\"2025-11-24T12:46:29.433+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"265\",\"campaign_id\":\"208\",\"campaign_title\":\"MSFT \/ French \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Account Manager with French\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">&nbsp;<\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>We&rsquo;re looking for a <strong>Digital Marketing Account Manager<\/strong> to join our team and support advertisers on a <strong>leading global search and digital advertising platform<\/strong>. In this role, you&rsquo;ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You&rsquo;ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a <strong>major technology company&rsquo;s network<\/strong>, including search engines, professional networking sites, and video and display platforms.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Build and nurture relationships with both direct advertisers and agency partners.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise clients on advertising strategies and help them achieve their business goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Set up, manage, and optimize digital campaigns, track performance and drive results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify growth opportunities within accounts and recommend tailored solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support new and existing partners, guiding them through campaigns and providing actionable insights.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions.<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You Have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in French with a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in account management, with a proven track record of client engagement and revenue growth.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in digital advertising, including campaign strategy and performance analysis.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Familiarity with CRM systems such as Salesforce or Dynamics 365.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Quarterly sales bonus of &euro;1000<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws<\/em><\/p>\",\"ats_external_id\":\"GR-208\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T16:52:09.021+03:00\",\"created_at\":\"2025-11-24T12:44:44.658+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDg?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"266\",\"campaign_id\":\"207\",\"campaign_title\":\"Meta \/ Spanish \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Specialist with Spanish \",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><br \/>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re looking for a <strong>Sales Specialist<\/strong> to join our Athens-based team and support one of the <strong>world&rsquo;s largest social media and digital advertising platforms<\/strong>. In this role, you&rsquo;ll guide advertisers in getting the most out of a leading online ads solution&mdash;combining consultative sales, digital marketing insights, and strong client focus to help them achieve meaningful results. While previous experience in sales or digital advertising is beneficial, we&rsquo;re especially interested in people who bring ambition, curiosity, and a strong drive to learn and grow<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Connect with clients&mdash;both agencies and direct advertisers&mdash;across multiple channels and build strong, lasting relationships.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage a mix of incoming leads and outreach opportunities, helping clients discover how digital advertising can work for them.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Spot opportunities to grow client campaigns and recommend tailored advertising solutions that deliver real results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support clients in running and optimizing digital campaigns, tracking performance, and ensuring campaigns are as effective as possible.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Keep an eye on trends and performance, proactively addressing challenges and finding ways to boost results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with internal specialists or support teams when additional expertise is needed to deliver the best outcomes.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help clients get the most out of their advertising products, creating a positive, engaging, and results-driven experience<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Spanish and a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in sales, ideally B2B or a fast-moving, target-driven environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adaptable and comfortable working through a book of clients in a fast-paced setting.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Confident in achieving targets and driving results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Valid full-time work visa for Greece.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Monthly sales bonus of &euro;250<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\",\"ats_external_id\":\"GR-207\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-12T16:28:47.637+03:00\",\"created_at\":\"2025-11-24T12:42:32.228+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDc?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"267\",\"campaign_id\":\"206\",\"campaign_title\":\"Meta \/ Italian \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Specialist with Italian\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>&nbsp;<\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re looking for a <strong>Sales Specialist<\/strong> to join our Athens-based team and support one of the <strong>world&rsquo;s largest social media and digital advertising platforms<\/strong>. In this role, you&rsquo;ll guide advertisers in getting the most out of a leading online ads solution&mdash;combining consultative sales, digital marketing insights, and strong client focus to help them achieve meaningful results. While previous experience in sales or digital advertising is beneficial, we&rsquo;re especially interested in people who bring ambition, curiosity, and a strong drive to learn and grow<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Connect with clients&mdash;both agencies and direct advertisers&mdash;across multiple channels and build strong, lasting relationships.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage a mix of incoming leads and outreach opportunities, helping clients discover how digital advertising can work for them.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Spot opportunities to grow client campaigns and recommend tailored advertising solutions that deliver real results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support clients in running and optimizing digital campaigns, tracking performance, and ensuring campaigns are as effective as possible.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Keep an eye on trends and performance, proactively addressing challenges and finding ways to boost results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with internal specialists or support teams when additional expertise is needed to deliver the best outcomes.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help clients get the most out of their advertising products, creating a positive, engaging, and results-driven experience<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Italian and a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in sales, ideally B2B or a fast-moving, target-driven environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adaptable and comfortable working through a book of clients in a fast-paced setting.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Confident in achieving targets and driving results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Valid full-time work visa for Greece.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Monthly sales bonus of &euro;250<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\",\"ats_external_id\":\"GR-206\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-21T13:45:11.261+03:00\",\"created_at\":\"2025-11-24T12:41:42.694+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDY?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"268\",\"campaign_id\":\"205\",\"campaign_title\":\"Meta \/ Greek \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Specialist with Greek \",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>&nbsp;<\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re looking for a <strong>Sales Specialist<\/strong> to join our Athens-based team and support one of the <strong>world&rsquo;s largest social media and digital advertising platforms<\/strong>. In this role, you&rsquo;ll guide advertisers in getting the most out of a leading online ads solution&mdash;combining consultative sales, digital marketing insights, and strong client focus to help them achieve meaningful results. While previous experience in sales or digital advertising is beneficial, we&rsquo;re especially interested in people who bring ambition, curiosity, and a strong drive to learn and grow<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Connect with clients&mdash;both agencies and direct advertisers&mdash;across multiple channels and build strong, lasting relationships.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage a mix of incoming leads and outreach opportunities, helping clients discover how digital advertising can work for them.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Spot opportunities to grow client campaigns and recommend tailored advertising solutions that deliver real results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support clients in running and optimizing digital campaigns, tracking performance, and ensuring campaigns are as effective as possible.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Keep an eye on trends and performance, proactively addressing challenges and finding ways to boost results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with internal specialists or support teams when additional expertise is needed to deliver the best outcomes.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help clients get the most out of their advertising products, creating a positive, engaging, and results-driven experience<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Greek and a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in sales, ideally B2B or a fast-moving, target-driven environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adaptable and comfortable working through a book of clients in a fast-paced setting.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Confident in achieving targets and driving results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Valid full-time work visa for Greece.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Monthly sales bonus of &euro;250<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\",\"ats_external_id\":\"GR-205\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T02:59:03.701+03:00\",\"created_at\":\"2025-11-24T12:36:37.049+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDU?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"269\",\"campaign_id\":\"204\",\"campaign_title\":\"Meta \/ French \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Specialist with French \",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>&nbsp;<\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re looking for a <strong>Sales Specialist<\/strong> to join our Athens-based team and support one of the <strong>world&rsquo;s largest social media and digital advertising platforms<\/strong>. In this role, you&rsquo;ll guide advertisers in getting the most out of a leading online ads solution&mdash;combining consultative sales, digital marketing insights, and strong client focus to help them achieve meaningful results. While previous experience in sales or digital advertising is beneficial, we&rsquo;re especially interested in people who bring ambition, curiosity, and a strong drive to learn and grow<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Connect with clients&mdash;both agencies and direct advertisers&mdash;across multiple channels and build strong, lasting relationships.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage a mix of incoming leads and outreach opportunities, helping clients discover how digital advertising can work for them.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Spot opportunities to grow client campaigns and recommend tailored advertising solutions that deliver real results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support clients in running and optimizing digital campaigns, tracking performance, and ensuring campaigns are as effective as possible.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Keep an eye on trends and performance, proactively addressing challenges and finding ways to boost results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with internal specialists or support teams when additional expertise is needed to deliver the best outcomes.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help clients get the most out of their advertising products, creating a positive, engaging, and results-driven experience<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in French and a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in sales, ideally B2B or a fast-moving, target-driven environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adaptable and comfortable working through a book of clients in a fast-paced setting.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Confident in achieving targets and driving results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Valid full-time work visa for Greece.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Monthly sales bonus of &euro;250<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\",\"ats_external_id\":\"GR-204\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T16:52:08.554+03:00\",\"created_at\":\"2025-11-24T12:34:58.363+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"270\",\"campaign_id\":\"203\",\"campaign_title\":\"Meta \/ Polish \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Specialist with Polish \",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>&nbsp;<\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re looking for a <strong>Sales Specialist<\/strong> to join our Athens-based team and support one of the <strong>world&rsquo;s largest social media and digital advertising platforms<\/strong>. In this role, you&rsquo;ll guide advertisers in getting the most out of a leading online ads solution&mdash;combining consultative sales, digital marketing insights, and strong client focus to help them achieve meaningful results. While previous experience in sales or digital advertising is beneficial, we&rsquo;re especially interested in people who bring ambition, curiosity, and a strong drive to learn and grow<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Connect with clients&mdash;both agencies and direct advertisers&mdash;across multiple channels and build strong, lasting relationships.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage a mix of incoming leads and outreach opportunities, helping clients discover how digital advertising can work for them.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Spot opportunities to grow client campaigns and recommend tailored advertising solutions that deliver real results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support clients in running and optimizing digital campaigns, tracking performance, and ensuring campaigns are as effective as possible.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Keep an eye on trends and performance, proactively addressing challenges and finding ways to boost results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with internal specialists or support teams when additional expertise is needed to deliver the best outcomes.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help clients get the most out of their advertising products, creating a positive, engaging, and results-driven experience<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Polish and a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in sales, ideally B2B or a fast-moving, target-driven environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adaptable and comfortable working through a book of clients in a fast-paced setting.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Confident in achieving targets and driving results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Valid full-time work visa for Greece.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Monthly sales bonus of &euro;250<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\",\"ats_external_id\":\"GR-203\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T02:59:04.264+03:00\",\"created_at\":\"2025-11-24T12:32:21.110+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDM?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"271\",\"campaign_id\":\"202\",\"campaign_title\":\"Meta \/ Czech \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Specialist with Czech \",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><br \/>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re looking for a <strong>Sales Specialist<\/strong> to join our Athens-based team and support one of the <strong>world&rsquo;s largest social media and digital advertising platforms<\/strong>. In this role, you&rsquo;ll guide advertisers in getting the most out of a leading online ads solution&mdash;combining consultative sales, digital marketing insights, and strong client focus to help them achieve meaningful results. While previous experience in sales or digital advertising is beneficial, we&rsquo;re especially interested in people who bring ambition, curiosity, and a strong drive to learn and grow<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Connect with clients&mdash;both agencies and direct advertisers&mdash;across multiple channels and build strong, lasting relationships.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage a mix of incoming leads and outreach opportunities, helping clients discover how digital advertising can work for them.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Spot opportunities to grow client campaigns and recommend tailored advertising solutions that deliver real results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support clients in running and optimizing digital campaigns, tracking performance, and ensuring campaigns are as effective as possible.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Keep an eye on trends and performance, proactively addressing challenges and finding ways to boost results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with internal specialists or support teams when additional expertise is needed to deliver the best outcomes.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help clients get the most out of their advertising products, creating a positive, engaging, and results-driven experience<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Czech and a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in sales, ideally B2B or a fast-moving, target-driven environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adaptable and comfortable working through a book of clients in a fast-paced setting.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Confident in achieving targets and driving results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Valid full-time work visa for Greece.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Monthly sales bonus of &euro;250<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\",\"ats_external_id\":\"GR-202\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T17:48:48.131+03:00\",\"created_at\":\"2025-11-24T12:18:45.272+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDI?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"1664\",\"campaign_id\":\"515\",\"campaign_title\":\"GTM \/ DE \/ OSN \/ CCA KB \/ Jahresstellenanzeige\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent \/ Kundenberater (m\/w\/d)\",\"street\":\"Rheiner Landstra\u00dfe 195\",\"address\":\"Rheiner Landstra\u00dfe 195\",\"city\":\"Osnabr\u00fcck\",\"state\":\"Niedersachsen\",\"postal_code\":\"49078\",\"region\":\"Niedersachsen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Osnabr\u00fcck!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als&nbsp;<strong>Call Center Agent \/ Kundenberater (m\/w\/d)<\/strong>&nbsp;bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen,&nbsp;ob telefonisch, per Mail oder per Chat.<\/p>\\n<p><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit | Standort: Osnabr&uuml;ck | Supportsprache: Deutsch | Inbound oder Outbound | unbefristet<\/p>\\n<p><strong><br \/>Deine Aufgaben<\/strong><\/p>\\n<p>Als\u202f<strong>Kundenberater\u202f(m\/w\/d)<\/strong> in unserem Team wirst du:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Erster Ansprechpartner f&uuml;r Kundenanfragen in einem unserer spannenden Projekte\u202f<\/strong>- immer mit dem Fokus auf die h&ouml;chstm&ouml;gliche Kundenzufriedenheit.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Anfragen und W&uuml;nsche von Privatkunden bearbeiten\u202f<\/strong>und je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le (z. B. per Telefon oder Mail)\u202fmit den Kunden kommunizieren, um ein<strong>\u202foptimales Kundenerlebnis\u202f<\/strong>zu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Sobald das Anliegen der Kunden gel&ouml;st ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren.&nbsp;<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein&nbsp;<strong>Kommunikationstalent mit Serviceorientierung<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, an<strong> einem unserer Standorte <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{}]\\\">Bereit bist, dich kontinuierlich&nbsp;<strong>weiterzuentwickeln<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{}]\\\"><strong>Bereits Erfahrung im Kundenservice, <\/strong>als Call Center Agent, als Kundenberater oder Kundenbetreuer.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong>&nbsp;setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit&nbsp;<\/strong>(ab\u202f20 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p>Mit&nbsp;<strong>bis zu 27 Urlaubstagen<\/strong>&nbsp;sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>&nbsp;ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;&nbsp;<\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong>&nbsp;sorgen f&uuml;r&nbsp;Abwechslung und&nbsp;echtes&nbsp;Teambuilding.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an&nbsp;<strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit - nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig - erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf <strong>Du-und-Du<\/strong> bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/>Dein zuk&uuml;nftiger Arbeitsort<\/p>\\n<p><strong>Concentrix Management Holding B.V. &amp; Co. KG&nbsp;<\/strong><br \/><strong>Rheiner Landstra&szlig;e 195, 49078 Osnabr&uuml;ck<\/strong><\/p>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;R1570689<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-515\",\"location\":\"Osnabr\u00fcck, Niedersachsen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-07T09:43:38.624+02:00\",\"created_at\":\"2025-11-21T09:51:51.560+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTU?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"512\",\"campaign_id\":\"1033\",\"campaign_title\":\"GTM_Ghana_Customer Service - Adidas\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Sales\",\"street\":null,\"address\":null,\"city\":\"Accra\",\"state\":\"Greater Accra Region\",\"postal_code\":null,\"region\":\"Accra\",\"country\":\"Ghana\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>We are looking for a Gamechanger (Sales through Service) for our leading sports brand, where we strive to inspire athletes and sports enthusiasts alike. The ideal candidate will manage inbound inquiries across various channels including phone, email, live chat, and instant messaging, ensuring customer satisfaction while identifying opportunities to drive sales through our high-quality sports and fashion products. A passion for both sports and fashion is essential to connect authentically with our customers.<\/p>\\n<h1><span class=\\\"emphasis-3\\\"><strong>Essential Functions\/Core Responsibilities&nbsp;<\/strong><\/span><\/h1>\\n<div>\\n<ul>\\n<li>\\n<p>Provide exceptional customer service by addressing inquiries across multiple platforms (phone, email, chat, and instant messaging) while embodying our brand&rsquo;s passion for sports and fashion.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Build&nbsp;rapport&nbsp;with sports and fashion enthusiasts by actively listening to their needs and providing tailored solutions while recognizing buying signals.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Utilize a sales mindset to recommend the best products and services that boost athletic performance and match customer needs.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Accurately record customer interactions and&nbsp;maintain&nbsp;detailed records in the customer service database to support a personalized customer experience.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Collaborate&nbsp;with&nbsp;team&nbsp;leads to&nbsp;identify&nbsp;and implement process improvements that enhance customer&nbsp;experiences&nbsp;and sales outcomes.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Continuously engage in self-development through training opportunities related to product knowledge and sales techniques in the sports and fashion sectors.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<h1><span class=\\\"emphasis-3\\\"><strong>Candidate Profile&nbsp;<\/strong><\/span><\/h1>\\n<div>\\n<div>\\n<p><strong>Required&nbsp;Qualifications&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Graduate or Undergraduate degree (any discipline).&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Minimum of 1-2 years of experience in a customer service or sales role, preferably within a retail or sports industry environment.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<ul>\\n<li>\\n<p>Strong verbal and written communication skills in English are mandatory at a B2 level, with&nbsp;proficiency&nbsp;at a C1 level&nbsp;required&nbsp;for any&nbsp;additional&nbsp;language relevant to the role.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>A genuine&nbsp;love for sports and fashion! We want someone who gets excited about the latest trends and can chat with customers about all things athletic gear and stylish apparel.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Skills &amp;&nbsp;Competencies&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Excellent analytical and problem-solving skills, with an eye for&nbsp;identifying&nbsp;sales opportunities within the sports market.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Ability to multitask and excel in a fast-paced environment driven by dynamic sales cycles.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Strong customer service orientation, empathy, and the ability to respond to customer needs while&nbsp;leveraging&nbsp;buying signals.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Passion&nbsp;for sports and fashion,&nbsp;with&nbsp;knowledge of current trends in both industries being highly desirable.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Personal&nbsp;Attributes&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Resilience and adaptability in a fast-paced, high-energy environment.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Team player with strong interpersonal skills and a cooperative spirit.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>High attention to detail, with the ability to work under pressure while meeting deadlines.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<p><strong>Availability:<\/strong><\/p>\\n<p>Willingness to work rotational shifts, including evenings, weekends, and holidays.<br \/>&nbsp;<\/p>\\n<h2><strong>Ready to Join Us?<\/strong><\/h2>\\n<div>\\n<p>If this feels like the perfect move in your career,&nbsp;we'd&nbsp;love to hear from you. Apply today and find out why more than 440,000&nbsp;game-changers&nbsp;around the world call Concentrix their employer of choice.<\/p>\\n<p>Click on the button below to apply directly<\/p>\\n<\/div>\\n<h2><strong>Disclaimer&nbsp;&nbsp;<\/strong><\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\\n<p>Location:<\/p>\\n<p>GHA Accra - No 18, Castle road North Ridge<\/p>\",\"ats_external_id\":\"GH-1033\",\"location\":\"Accra, Accra\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T23:59:19.414Z\",\"created_at\":\"2025-11-20T00:28:16.606Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDMz?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDMz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"23\",\"relevance_score\":\"1\"},{\"id\":\"513\",\"campaign_id\":\"1026\",\"campaign_title\":\"GTM_NA_SA_Retention - Dish\",\"campaign_type\":\"job_application\",\"job_title\":\"USA Retention Advisor\",\"street\":\"9 Hertzog Boulevard Foreshore \",\"address\":\"9 Hertzog Boulevard Foreshore \",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you looking for an opportunity to jumpstart your career in the&nbsp;sales industry?<\/p>\\n<p>Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a&nbsp;Sales Advisor&nbsp;working on an internationally innovative campaign with a salary of <strong>R8500, with a guaranteed campaign allowance of R1000<\/strong><\/p>\\n<p><br \/>You&rsquo;ll be working on-site from our vibrant Cape Town office, where creativity meets cutting-edge technology. All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>This Sales Agent role at Concentrix is a great match if you:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Must have <strong>6 months sales experience<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Passed Grade 12<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to work shifts aligned to United States business hours<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proficient in English verbal and written communication<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are self-motivated and highly responsible<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What is in it for you? In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>A monthly salary of <strong>R8500<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Guaranteed Campaign allowance <strong>R1000<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Incentive based on your KPI&rsquo;s<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Rewarding commission structure that can get you earning up to 3 times your base salary<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Medical aid for the main member \/ Medical Insurance for the employee and two dependents<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Pension Fund<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Subsidized transport<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Group life cover<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Access to financial well-being sessions, will-writing sessions and stress management sessions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team building and upskill training opportunities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Interactive and inclusive company culture<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Taking ownership of high-profile, escalated cases from beginning to resolution<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Consistently applying agreed behavioral and compliance standards<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sharing knowledge and skills with other members of the team<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Communicating new information that is relevant to the campaign to colleagues, customers and managers<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Developing and maintaining current knowledge of the campaign<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Confidence and strong self-assuredness to succeed in retaining customers and selling additional products and services<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing excellent customer experiences at all times<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Verifying and updating customer information<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proactively offer solutions to any issues or concerns that customers might face<\/p>\\n<\/li>\\n<\/ul>\\n<p><a title=\\\"\\\" href=\\\"https:\/\/chat.sapia.ai\/eu\/jobs\/narwsabE\\\" target=\\\"_blank\\\" rel=\\\"noopener noreferrer\\\">\u200b<\/a>&nbsp;<\/p>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise? Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we&rsquo;ll achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>&nbsp;<\/p>\\n<p>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in the SA will be considered for this position and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p>#ConcentrixSA<\/p>\",\"ats_external_id\":\"ZA-1026\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"8500\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-08-26T23:59:19.381Z\",\"created_at\":\"2025-11-18T04:42:37.770Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDI2?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDI2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"20\",\"relevance_score\":\"1\"},{\"id\":\"514\",\"campaign_id\":\"1016\",\"campaign_title\":\"GTM EE PAYG Falkirk\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor\",\"street\":\"1 Central Park Avenue, Central Business Park\",\"address\":\"1 Central Park Avenue, Central Business Park\",\"city\":\"Larbert\",\"state\":\"Scotland\",\"postal_code\":\"FK5 4RX\",\"region\":\"Falkirk\",\"country\":\"United Kingdom\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Are you skilled in sales and passionate about customer service? Join Concentrix to support a top telecommunications provider. You'll handle calls from pay-as-you-go customers experiencing trouble with topping up, resolve their issues, and seize the opportunity to enhance their experience by transitioning them to flexible contract plans as an upsell. Identify needs, present solutions, and ensure a smooth transition. If you excel in a sales-driven environment, we'd love to hear from you!<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li><strong>Customer Issue Resolution &amp; Support:<\/strong> Deliver exceptional service by efficiently resolving customer issues, specifically those related to trouble with mobile top-ups. Ensure their satisfaction by understanding and addressing these immediate needs, thereby fostering long-term customer relationships.<\/li>\\n<li><strong>Sales Opportunities &amp; Upselling:<\/strong> Utilize effective questioning techniques to gain deep insights into customer needs. Leverage these insights to upsell and recommend contract-based solutions over pay-as-you-go options, aligning with customer goals and enhancing their overall experience.<\/li>\\n<li><strong>Target-Driven Sales:<\/strong> Thrive in a dynamic, target-oriented environment where curiosity, resilience, and resourcefulness are essential. Focus on achieving sales targets by providing detailed, tailored solutions swiftly, and promoting products that align with customer needs.<\/li>\\n<\/ul>\\n<p><strong>Qualifications:<\/strong><\/p>\\n<p>We're looking for sales-oriented individuals who excel in building strong customer relationships and expertly aligning product offerings with customer needs for successful upselling. Ideal candidates have a background in sales or have thrived in target-driven environments. Key skills include:<\/p>\\n<ul>\\n<li>Proven ability to deliver exceptional customer support and efficiently navigate multiple systems.<\/li>\\n<li>Strong problem-solving abilities combined with meticulous attention to detail.<\/li>\\n<li>Patience and resilience are essential to excel in this dynamic role.<\/li>\\n<li>Exceptional communication skills, capable of asking insightful questions to reveal customer needs and uncover sales opportunities.<\/li>\\n<li>Versatility in adapting to and connecting with a diverse range of customer profiles, ensuring a positive experience with every interaction.<\/li>\\n<\/ul>\\n<p><strong>Training &amp; Development:<\/strong><\/p>\\n<p>Our trainers are dedicated to ensuring your success by providing all the tools and guidance you need. You'll start with a comprehensive training program on our systems, products and features, followed by a supportive nesting period. After nesting, you'll receive ongoing on-the-job training and continuous support to promote your growth and development.<\/p>\\n<p><strong>Why Join Us?<\/strong><\/p>\\n<ul>\\n<li>Permanent 40-hour per week contract, Monday-Sunday (5\/7 days) between 8am-9pm<\/li>\\n<li>Convenient location, at Central Business Park, Larbert<\/li>\\n<li>Annual salary of &pound;26,520 paid monthly<\/li>\\n<li>Uncapped bonus opportunity, average earnings of around &pound;350 PCM with top performers reaching up to &pound;1000 PCM currently.<\/li>\\n<li>Exclusive discounts on broadband, mobile, TV channels, and more, including family &amp; friends deals&nbsp;<\/li>\\n<\/ul>\\n<p>If you&rsquo;re passionate about helping others and skilled at discovering opportunities, this role offers a rewarding career with substantial bonus potential. Engage with customers to understand their needs, provide solutions, and enhance their service experience. Every conversation is a chance to make a difference and boost your earnings through successful contract migration and customer satisfaction.<\/p>\\n<p><strong>Concentrix is a Disability Confident and equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.<\/strong><\/p>\",\"ats_external_id\":\"53782215\",\"location\":\"Larbert, Falkirk\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-08-26T23:59:19.345Z\",\"created_at\":\"2025-11-14T11:44:58.781Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE2?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"22\",\"relevance_score\":\"1\"},{\"id\":\"175\",\"campaign_id\":\"471\",\"campaign_title\":\"JTI\/ Croatian\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative with Croatian\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix<\/strong>, we&rsquo;re not just filling positions; we're building a vibrant community of passionate individuals ready to rock the world of Customer Service! If you thrive in a lively environment and want to be part of an amazing journey supporting a top tobacco brand, you&rsquo;re in the right place.<\/p>\\n<p>Buckle up, because your exciting career adventure starts here &ndash; come see what we&rsquo;re all about!<\/p>\\n<p><strong>What You Will Do:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Be the Hero of Customer Satisfaction:<\/strong>&nbsp;Connect with customers through email, chat, and phone, turning frowns into smiles and queries into resolutions!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Be the Go-To Guru:&nbsp;<\/strong>Immerse yourself in our products and services, building the kind of expertise that helps you give customers the accurate info they need when they need it!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Conduct Sleuthing Missions:<\/strong>&nbsp;Unleash your inner detective to quickly gather information and deliver swift, satisfying responses to customer inquiries.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Create Connections:&nbsp;<\/strong>Spark warm and friendly conversations with customers, adding a bit of joy to their day and making every interaction count. Your charm and genuine care will shine through!&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Collaborate and Celebrate: <\/strong>Join a lively crew where sharing ideas, having fun, and celebrating wins are part of every day. Together, we&rsquo;ll make it an incredible place to work!&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What You Bring to the Table:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Strong Communication Skills:<\/strong> You&rsquo;re near-native in Croatian and can weave a fantastic conversation in English&mdash;both spoken and written!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Previous Experience:<\/strong>&nbsp;If you&rsquo;ve had the chance to dazzle customers in a service role before, we definitely want to hear from you!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Tech-Savvy:<\/strong>&nbsp;You can maneuver through MS Office like a pro and know your way around a CRM system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Detail-Oriented:<\/strong>&nbsp;Precision is your middle name! You excel at juggling tasks, whether you&rsquo;re working solo or collaborating with the team.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with working shifts between 9:00 a.m. &ndash; 11:00 p.m., Monday &ndash; Sunday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Starting date - 16th March 2026<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"BG-471\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T14:20:45.206+03:00\",\"created_at\":\"2025-11-14T10:19:22.086+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NzE?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NzE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"485\",\"campaign_id\":\"2266\",\"campaign_title\":\"Kundenberater Deutsch\u2013Homeoffice\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater Deutsch\u2013Homeoffice\",\"street\":null,\"address\":null,\"city\":\"T\u00fcrkiye\",\"state\":null,\"postal_code\":null,\"region\":\"T\u00fcrkiye\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.<\/p>\\n<h2>&nbsp;<\/h2>\\n<h2>Essential Functions\/Core Responsibilities&nbsp;<\/h2>\\n<p>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<p>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<p>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<p>&bull; Maintain basic knowledge of client products and\/or service&nbsp; &nbsp;<\/p>\\n<p>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<p>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<p>&bull; Offer additional products and\/or services<\/p>\\n<p>&bull; Track, document and retrieve information in call tracking database<\/p>\\n<p>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<p>&nbsp;<\/p>\\n<h2>Candidate Profile&nbsp;<\/h2>\\n<p>&bull; High school diploma with three to six months of relevant experience preferred<\/p>\\n<p>&bull; Courteous with strong customer service orientation<\/p>\\n<p>&bull; Strong computer navigation skills and PC Knowledge<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally&nbsp; &nbsp;<\/p>\\n<p>&bull; Dependable with strong attention to detail&nbsp;<\/p>\\n<p>&bull; Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<p>&bull; Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<p>&bull; Ability to work as a team member, as well as independently<\/p>\\n<p>&bull; Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to rotate shifts, as needed<\/p>\\n<p>&bull; Based on location and\/or program, additional experience\/skills may be required&nbsp;&nbsp;&nbsp;<\/p>\\n<p>*Job requirements may vary by country and will not contravene any local laws<\/p>\\n<h2>&nbsp;<\/h2>\\n<h2>Career Framework Role&nbsp;<\/h2>\\n<p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.&nbsp; Works with close supervision and clearly defined procedures.&nbsp; Starting to demonstrate familiarity with client terminology, operating standards and procedures.&nbsp; Starter without sustained metric performance levels.<\/p>\\n<h2><strong>Supplemental Geographical Information<\/strong><\/h2>\\n<p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p>\\n<p>GERMANY - This job description does not apply to employees in Germany.<\/p>\\n<p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>PHILIPPINES&nbsp;&nbsp;<\/p>\\n<p>&bull; Minimum of two years of college education. No prior call center experience is required<\/p>\\n<p>&bull; Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>INDIA&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy<\/p>\\n<p>&bull; Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p>\\n<p>&bull; Confirm customer understanding of the solution and provide additional customer education as needed<\/p>\\n<p>&bull; Ability to learn including strong problem solving skills<\/p>\\n<p>&bull; Demonstrate strong probing and problem solving skills<\/p>\\n<p>&bull; Should be able to handle complex queries<\/p>\\n<p>&bull; Should be able to resolve customer queries independently&nbsp;<\/p>\\n<h2><strong>Disclaimer&nbsp;&nbsp;<\/strong><\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\\n<p>Location:<\/p>\\n<p>T&uuml;rkiye<\/p>\",\"ats_external_id\":\"TR-2266\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-13T02:59:14.898+03:00\",\"created_at\":\"2025-11-13T22:35:43.102+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjY2?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjY2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"486\",\"campaign_id\":\"2263\",\"campaign_title\":\"GTM - BYTEDANCE - ENGLISH\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator - English\",\"street\":null,\"address\":null,\"city\":\"Ankara\",\"state\":\"Ankara\",\"postal_code\":null,\"region\":\"Ankara\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<div>\\n<h2>About Concentrix<\/h2>\\n<p><strong>Experience the power of a career that transforms lives.<\/strong><\/p>\\n<p>Are you looking for what&rsquo;s next?<br \/>We are a global technology and services leader that empowers the brands of the future. We help well\u2011known brands you use every day improve their businesses through technology and integrated solutions in more than 70 countries. And we are proud to be recognized every year with awards such as <strong>&ldquo;World&rsquo;s Best Workplaces,&rdquo; &ldquo;Best Companies for Career Growth,&rdquo;<\/strong> and <strong>&ldquo;Best Company Culture.&rdquo;<\/strong><\/p>\\n<hr \/>\\n<h2>What Will You Do in This Role?<\/h2>\\n<p>As a <strong>Content Moderator<\/strong> on our team, you will:<\/p>\\n<ul>\\n<li>Have the opportunity to develop your skills while working on one of the world&rsquo;s most popular social media platforms<\/li>\\n<li>Review customer requests and expectations and respond according to their needs and situations<\/li>\\n<li>Manage interactions across multiple channels, including content management and moderation<\/li>\\n<li>Learn to use software solutions that improve people&rsquo;s lives and enhance your skills<\/li>\\n<li>Deliver better brand experiences for our clients<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>Your Qualifications<\/h2>\\n<p>Concentrix is a great fit for you if:<\/p>\\n<ul>\\n<li>You speak English fluently<\/li>\\n<li>You are proactive, self\u2011motivated, and solution\u2011oriented<\/li>\\n<li>You are able to work rotating shifts and weekends<\/li>\\n<li>You have a high school degree or higher (domestic or international)<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>What We Offer You<\/h2>\\n<p>In this role, we provide benefits designed to support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full\u2011time or part\u2011time permanent contracts<br \/><em>(negotiable depending on experience and client needs)<\/em><\/li>\\n<li>Competitive salary and performance\u2011based bonus<\/li>\\n<li>Employee referral (bring\u2011a\u2011friend) bonus opportunities<\/li>\\n<li>Fully paid training about the company and the project you will work on<\/li>\\n<li>Career development programs, specialized courses, and language classes<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>Equal Opportunity Employer<\/h2>\\n<p>Concentrix is an equal opportunity employer.<br \/>We proudly stand united as one global team, one company. We are committed to providing equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All hiring practices are based on business needs, job requirements, and professional qualifications&mdash;regardless of race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<hr \/>\\n<h2>Work Authorization<\/h2>\\n<p>In accordance with Turkish law, only applicants who are <strong>legally authorized to work in Turkey<\/strong> will be considered for this position.<\/p>\\n<\/div>\",\"ats_external_id\":\"TR-2263\",\"location\":\"Ankara, Ankara\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T02:59:17.883+03:00\",\"created_at\":\"2025-11-13T22:15:54.616+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjYz?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjYz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"487\",\"campaign_id\":\"2262\",\"campaign_title\":\"GTM - AVALON - ENGLISH\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor - English\",\"street\":null,\"address\":null,\"city\":\"T\u00fcrkiye\",\"state\":null,\"postal_code\":null,\"region\":\"T\u00fcrkiye\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>QUALIFICATIONS AND JOB DESCRIPTION<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Would you like to support customers for one of the world's largest Tech Company? Want to grow with us, kick-start your career, release your potential free and become part of the new world with lots of opportunities?<\/p>\\n<p>Then why not start your career in Concentrix, and work with wonderful colleagues, where we provide support for world-leading brands!<\/p>\\n<p>You are a problem solver and are fascinated by the way things work. You have social intelligence and can offer an unforgettable customer experience. You are familiar with smartphones, tablets and computers as a regular user. Far more important is that you are able to have a conversation with people.<\/p>\\n<p>Is it you we are looking for?<\/p>\\n<p>As an Incoming Customer Advisor, what skills &amp; experience will You need?<\/p>\\n<p>&bull; Minimum bachelor's degree,<\/p>\\n<p>&bull; Have a minimum B2 level of written and spoken English language skills. (All training, materials, systems, including technical terminology is in English in both written and verbal format) We are looking for upbeat, confident, customer focused and resilient individuals to work within our lively call centres.<\/p>\\n<p>&bull; Written and verbal fluency in TURKISH<\/p>\\n<p>&bull; Excellent customer service skills<\/p>\\n<p>&bull; Strong written, verbal and organizational skills<\/p>\\n<p>&bull; Passion for professional customer care<\/p>\\n<p>&bull; User-level knowledge of computer technology, personal computer or other devices such as tablets, smartphones etc.<\/p>\\n<p>&nbsp;<\/p>\\n<p>We offer:<\/p>\\n<ul>\\n<li>Professional training and education;<\/li>\\n<li>Professional systems and service;<\/li>\\n<li>Diverse, young and social environment;<\/li>\\n<li>Opportunity to grow.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>It&rsquo;s not just an ordinary call centre. Our open office is fun, lively, supportive and welcoming and you&rsquo;ll always find something different about how we work that makes your life easier. We really value the people that look after our customers and work hard to make you sure you feel valued and that your contribution makes a difference.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix sees diversity as a resource and encourages everyone regardless of gender, age, religion, ethnicity to seek employment with us.<\/p>\",\"ats_external_id\":\"TR-2262\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T02:59:18.467+03:00\",\"created_at\":\"2025-11-13T22:07:51.867+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjYy?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjYy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"488\",\"campaign_id\":\"2259\",\"campaign_title\":\"GTM - AVALON - GERMAN\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater Deutsch and  English \u2013 Homeoffice\",\"street\":null,\"address\":null,\"city\":\"T\u00fcrkiye\",\"state\":null,\"postal_code\":null,\"region\":\"T\u00fcrkiye\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Would you like to support customers for one of the world's largest Tech Company? Want to grow with us, kick-start your career, release your potential free and become part of the new world with lots of opportunities?<\/p>\\n<p>&nbsp;<\/p>\\n<p>Then why not start your career in Concentrix, and work with wonderful colleagues, where we provide support for world-leading brands!<\/p>\\n<p>&nbsp;<\/p>\\n<p>You are a problem solver and are fascinated by the way things work. You have social intelligence and can offer an unforgettable customer experience. You are familiar with smartphones, tablets and computers as a regular user. Far more important is that you are able to have a conversation with people.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Is it you we are looking for?<\/p>\\n<p>As an Incoming Customer Advisor, what skills &amp; experience will You need?<\/p>\\n<p>&nbsp;<\/p>\\n<p>&bull; Minimum high-school degree,<\/p>\\n<p>&bull; Have a minimum B2 level of written and spoken English language skills. (All training, materials, systems, including technical terminology is in English in both written and verbal format) We are looking for upbeat, confident, customer focused and resilient individuals to work within our lively call centres.<\/p>\\n<p>&bull; Written and verbal fluency in GERMAN<\/p>\\n<p>&bull; Excellent customer service skills<\/p>\\n<p>&bull; Strong written, verbal and organizational skills<\/p>\\n<p>&bull; Passion for professional customer care<\/p>\\n<p>&bull; User-level knowledge of computer technology, personal computer or other devices such as tablets, smartphones etc.<\/p>\\n<p>&nbsp;<\/p>\\n<p>We offer:<\/p>\\n<ul>\\n<li>Professional training and education;<\/li>\\n<li>Professional systems and service;<\/li>\\n<li>Diverse, young and social environment;<\/li>\\n<li>Opportunity to grow.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>It&rsquo;s not just an ordinary call centre. Our open office is fun, lively, supportive and welcoming and you&rsquo;ll always find something different about how we work that makes your life easier. We really value the people that look after our customers and work hard to make you sure you feel valued and that your contribution makes a difference.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix sees diversity as a resource and encourages everyone regardless of gender, age, religion, ethnicity to seek employment with us.<\/p>\",\"ats_external_id\":\"TR-2259\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-23T02:59:09.867+03:00\",\"created_at\":\"2025-11-13T21:13:38.859+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjU5?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjU5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"515\",\"campaign_id\":\"1008\",\"campaign_title\":\"GTM - Sainsbury's FML1 (Widnes)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor\",\"street\":\"Widnes SSC, Royal Ave\",\"address\":\"Widnes SSC, Royal Ave\",\"city\":\"Widnes\",\"state\":\"\",\"postal_code\":\"WA8 8HS\",\"region\":\"UK\",\"country\":\"United Kingdom\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><span data-contrast=\\\"none\\\"><strong>Job Title:<\/strong> Customer Service Advisor<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\"><strong>Location:<\/strong> Widnes<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\"><strong>Salary:<\/strong> &pound;26,520 (Monday to Sunday between 6:30am &ndash; 10:00pm)<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\"><strong>Contract:<\/strong> This will be a 6 month fixed term contract starting 21st September 2026<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong><span data-contrast=\\\"none\\\">About The Role<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><span data-contrast=\\\"none\\\">As a\u202fCustomer Service Advisor,\u202fyou will have the unique opportunity to work in partnership with one of our well-known supermarket chains. Our customer service team plays a crucial role in ensuring a safe and efficient environment for our customers and colleagues.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">We are seeking dedicated and proactive Customer Service Advisors to join our team. Ideal candidates will have a basic understanding of facilities management terminology and retail operations, exceptional multi-tasking skills, and a proficiency in technology. You will play an essential role in managing end-to-end work order processes while ensuring effective communication with suppliers and stakeholders.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">You will be prioritising and managing inbound calls and escalating work orders efficiently. Manage the end-to-end work order escalations, including ETA queries and outbound calls to suppliers for updates. Assess urgency and risk of site and supplier escalations and as needed, especially for critical trade, health and safety matters, or major incidents.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><span data-contrast=\\\"none\\\">We offer a competitive salary of\u202f&pound;25,480,\u202fa range of employee benefits, and most importantly, a clear career progression pathway to support your growth within the industry.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">What We&rsquo;re Looking For<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"40\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Experience: Preferably 1+ year experience or understanding of Facilities Management, Contact Centre, Customer Service or Retail areas. Other experience from other industries could be considered.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"40\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Problem-Solving Ability: Quick thinking to handle queries and resolve issues in a timely and professional manner.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"40\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Attention to Detail: Accuracy in managing data, processing information, and adhering to policy and procedures.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"40\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Digital Literacy: Comfortable using a variety of systems and tools (Microsoft Office, CRM software, etc.) to log and track interactions and work orders.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"40\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Strong organisational skills with the ability to prioritize calls and workload effectively.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"40\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Excellent communication skills, both verbal and written.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"none\\\">What We Offer<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"41\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Earnings of up to &pound;27,642<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"41\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Day Shift hours: Fully Flexible Monday - Sunday 6.30am - 10.00pm<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"41\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Fantastic employee discount portal<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"41\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Clear career path and development opportunities<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"41\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Recognition awards and events<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"1155459655\",\"location\":\"Widnes, UK\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-08-26T23:59:19.331Z\",\"created_at\":\"2025-11-13T15:31:54.107Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDA4?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDA4\/apply?\",\"head_count\":\"6\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"516\",\"campaign_id\":\"24\",\"campaign_title\":\"GTM_NA_SA_Customer Service - Highmark\",\"campaign_type\":\"job_application\",\"job_title\":\"Health Care Customer Service Advisor\",\"street\":\"9 Hertzog Boulevard Foreshore \",\"address\":\"9 Hertzog Boulevard Foreshore \",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative Health Care campaign with a base salary of <strong>R8000 plus a campaign-specific allowance of R1000.<\/strong><br \/><br \/>You&rsquo;ll be working on-site from our vibrant Cape Town office where creativity meets cutting-edge technology. All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>This Customer Service Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Have at least 8 months of experience working in an international BPO contact centre customer service environment (essential)<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Passed Grade 12<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to work shifts aligned to United States business hours<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proficient in English verbal and written communication<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Self-motivated and highly responsible<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><br \/><strong>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Basic salary of R8000<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Campaign allowance of R1000<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Performance incentives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Subsidized transport<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Pension fund<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Medical aid for main member \/ Medical Insurance for employee and two dependents<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Group life cover<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Access to financial well-being sessions, will writing sessions and stress management sessions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team building and upskill training opportunities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Interactive and inclusive company culture<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>What you will do in this role<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working towards consistently achieving and exceeding set targets<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Consistently applying agreed behavioural and compliance standards<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sharing knowledge and skills with other members of the team<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Communicating new information that is relevant to the campaign to colleagues, customers and managers<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Developing and maintaining current knowledge of the campaign<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ensuring first contact resolution at all times<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing excellent customer experiences at all times<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Verifying and updating customer information<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proactively offer solutions to any issues or concerns that customers might face<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Ready to bring your skills and experience to a company that values your expertise? Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we&rsquo;ll achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>&nbsp;<\/p>\\n<p>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp;<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\\n<p>#ConcentrixSA<\/p>\",\"ats_external_id\":\"ZA-24\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"8000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-08-26T23:59:19.306Z\",\"created_at\":\"2025-11-12T06:45:15.291Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"19\",\"relevance_score\":\"1\"},{\"id\":\"272\",\"campaign_id\":\"185\",\"campaign_title\":\"Serbian | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Serbian Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in <strong>Serbian<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in <strong>Serbian&nbsp;<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-185\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T17:48:47.531+03:00\",\"created_at\":\"2025-11-11T16:37:48.762+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODU?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"273\",\"campaign_id\":\"184\",\"campaign_title\":\"Bulgarian | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Bulgarian Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in <strong>Bulgarian<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in <strong>Bulgarian&nbsp;<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-184\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T17:48:47.493+03:00\",\"created_at\":\"2025-11-11T16:35:49.217+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"274\",\"campaign_id\":\"183\",\"campaign_title\":\"Croatian | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Croatian Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in <strong>Croatian<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in <strong>Croatian<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-183\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T17:48:47.455+03:00\",\"created_at\":\"2025-11-11T16:27:32.323+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODM?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"31\",\"campaign_id\":\"59\",\"campaign_title\":\"R1679461 - Ponta Grossa PT\",\"campaign_type\":\"job_application\",\"job_title\":\" Atendimento ao Cliente - Customer Service (Presencial) - Ponta Grossa\/PR\",\"street\":\"BRA Ponta Grossa - Rua Sete de Setembro 888 Centro\",\"address\":\"BRA Ponta Grossa - Rua Sete de Setembro 888 Centro\",\"city\":\"Ponta Grossa\",\"state\":\"Paran\u00e1\",\"postal_code\":\"84010-350\",\"region\":\"State of Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Especialista de Atendimento a Clientes | Suporte | Ponta Grossa\",\"long_description\":\"<table style=\\\"border-bottom: 1px solid #E7E7E7;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"background: #003D5B; background-color: #003d5b; padding: 35px 20px; text-align: center;\\\" align=\\\"center\\\" bgcolor=\\\"#003D5B\\\"><img style=\\\"display: block; border: 0; max-width: 230px; height: auto; margin: 0 auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"230\\\" \/><\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 35px 30px 15px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 30px; font-weight: bold; color: #003d5b;\\\">Sua jornada como game-changer come&ccedil;a aqui<\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 0 30px 25px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 18px; line-height: 1.7; color: #2b2c2c;\\\">Oportunidade presencial em Ponta Grossa\/PR para quem quer crescer criando experi&ecirc;ncias que transformam.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #003D5B; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Junte-se &agrave; Concentrix Brasil<\/div>\\nVoc&ecirc; &eacute; uma pessoa comunicativa, gosta de ajudar pessoas e quer crescer em um ambiente colaborativo? Ent&atilde;o essa oportunidade pode ser para voc&ecirc;. <br \/><br \/>Na <strong style=\\\"color: #003d5b;\\\">Concentrix<\/strong>, grandes experi&ecirc;ncias come&ccedil;am com pessoas. Aqui, cada atendimento &eacute; uma chance de criar conex&otilde;es mais humanas, oferecer suporte com clareza e gerar uma experi&ecirc;ncia positiva para nossos clientes. <br \/><br \/>Atuando em canais como <strong style=\\\"color: #007580;\\\">voz e chat<\/strong>, voc&ecirc; poder&aacute; apoiar clientes com empatia, senso de urg&ecirc;ncia e foco em solu&ccedil;&atilde;o. <br \/><br \/>Mais do que atender, voc&ecirc; vai fazer parte de um time que transforma desafios em oportunidades todos os dias &mdash; e construir sua jornada para se tornar um <strong style=\\\"color: #007580;\\\">game-changer<\/strong>.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Posi&ccedil;&atilde;o<\/div>\\n<div style=\\\"font-size: 24px; font-weight: bold; color: #007580; line-height: 1.4; margin-bottom: 18px; font-family: Montserrat, Arial, sans-serif;\\\">Agente de Atendimento a Clientes | Suporte | Ponta Grossa\/PR - Presencial<\/div>\\n<strong style=\\\"color: #003d5b;\\\">Nesta oportunidade, voc&ecirc; ir&aacute;:<\/strong> <br \/><br \/>&bull; Atender clientes por voz e chat, oferecendo suporte com empatia, clareza e senso de urg&ecirc;ncia. <br \/>&bull; Entender necessidades, conduzir tratativas assertivas e buscar a melhor solu&ccedil;&atilde;o para cada situa&ccedil;&atilde;o. <br \/>&bull; Registrar intera&ccedil;&otilde;es em sistema e acompanhar solicita&ccedil;&otilde;es at&eacute; a resolu&ccedil;&atilde;o. <br \/>&bull; Trabalhar em parceria com o time para manter excel&ecirc;ncia em CX, qualidade e melhoria cont&iacute;nua. <br \/>&bull; Contribuir para uma experi&ecirc;ncia positiva em cada contato com o cliente.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Remunera&ccedil;&atilde;o e jornada<\/div>\\n<strong style=\\\"color: #003d5b;\\\">Remunera&ccedil;&atilde;o:<\/strong> a partir de R$ 1.621,00 + vari&aacute;vel <br \/><strong style=\\\"color: #003d5b;\\\">Escala:<\/strong> 6x1, com folgas alternadas e 1 domingo garantido por m&ecirc;s <br \/><strong style=\\\"color: #003d5b;\\\">Atendimento:<\/strong> 24 horas, com disponibilidade para diferentes turnos <br \/><strong style=\\\"color: #003d5b;\\\">Treinamento:<\/strong> remunerado <br \/><strong style=\\\"color: #003d5b;\\\">Local:<\/strong> Ponta Grossa\/PR - Presencial, com atua&ccedil;&atilde;o em nossa unidade na cidade<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Benef&iacute;cios que valorizam voc&ecirc;<\/div>\\n&bull; VA\/VR flex&iacute;vel, com cart&atilde;o de ampla aceita&ccedil;&atilde;o <br \/>&bull; Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica <br \/>&bull; Seguro de vida <br \/>&bull; Aux&iacute;lio creche\/bab&aacute; at&eacute; 4 anos <br \/>&bull; Descontos e parcerias com faculdades e cursos de idiomas <br \/>&bull; Wellhub, benef&iacute;cio de bem-estar com acesso a parceiros, academias e servi&ccedil;os integrados na plataforma <br \/>&bull; Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o, salas de jogos e TV <br \/>&bull; Plano de carreira, com oportunidades reais de crescimento a partir de 3 meses, conforme performance e disponibilidade<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #003D5B; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">O que buscamos em voc&ecirc;<\/div>\\n&bull; Ensino m&eacute;dio completo <br \/>&bull; 18 anos ou mais <br \/>&bull; Experi&ecirc;ncia em atendimento, como voz e\/ou chat <br \/>&bull; Boa digita&ccedil;&atilde;o e habilidade para atuar com sistemas simult&acirc;neos <br \/>&bull; Afinidade com tecnologia e vontade de se desenvolver <br \/>&bull; Comunica&ccedil;&atilde;o clara, postura colaborativa e foco em solu&ccedil;&atilde;o<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Como funciona o processo seletivo?<\/div>\\nNosso processo seletivo &eacute; simples e pensado para conhecer melhor o seu perfil: <br \/><br \/><strong style=\\\"color: #003d5b;\\\">Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<\/strong> <br \/><br \/>Depois de se inscrever, fique atento aos seus canais de contato. Nosso time poder&aacute; enviar orienta&ccedil;&otilde;es por e-mail, telefone ou WhatsApp. <br \/><br \/>Esta oportunidade tamb&eacute;m est&aacute; aberta para pessoas com defici&ecirc;ncia.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Venha crescer com a gente<\/div>\\nSe voc&ecirc; busca uma oportunidade para aprender, crescer e fazer parte de uma empresa global que valoriza pessoas, inova&ccedil;&atilde;o e colabora&ccedil;&atilde;o, seu pr&oacute;ximo passo pode come&ccedil;ar aqui. <br \/><br \/><strong style=\\\"color: #003d5b;\\\">Candidate-se agora e venha construir sua jornada com a Concentrix Brasil.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #003D5B; background-color: #003d5b;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#003D5B\\\"><img style=\\\"display: block; border: 0; max-width: 190px; height: auto; margin: 0 auto 18px auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"190\\\" \/>\\n<div style=\\\"font-size: 16px; line-height: 1.7; color: #ffffff; margin-bottom: 6px;\\\">Transforme experi&ecirc;ncias. Impulsione sua carreira.<\/div>\\n<div style=\\\"font-size: 20px; line-height: 1.4; font-weight: bold; color: #25e2cc;\\\">Real starts here.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\",\"ats_external_id\":\"R1679461\",\"location\":\"Ponta Grossa, State of Paran\u00e1\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T20:59:07.122-03:00\",\"created_at\":\"2025-11-11T12:46:06.344-03:00\",\"latitude\":\"-25.0993784\",\"longitude\":\"-50.1582927\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OQ?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanente\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"425\",\"campaign_id\":\"132\",\"campaign_title\":\"Electrolux \/ Italian \/ Iasi\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor with Italian and English \u2013 Iasi, hybrid\",\"street\":null,\"address\":null,\"city\":\"Ia\u0219i\",\"state\":\"Ia\u0219i County\",\"postal_code\":null,\"region\":\"Iasi\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div>\\n<div>\\n<p><strong>Experience the power of a game-changing career<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Are you looking for&nbsp;what&rsquo;s&nbsp;next?&nbsp;We&rsquo;re&nbsp;a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And&nbsp;we&rsquo;re&nbsp;proud to be recognized with awards&nbsp;such as&nbsp;\\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <em><strong>Customer Advisor with Italian and English - Iasi (hybrid),<\/strong><\/em>&nbsp;you will be part of&nbsp;our&nbsp;team of&nbsp;game-changers&nbsp;who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed. At Concentrix,&nbsp;there&rsquo;s&nbsp;a&nbsp;real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!&nbsp;That&rsquo;s&nbsp;why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career&nbsp;you&rsquo;ve&nbsp;always envisioned.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As a <em><strong>Customer Advisor with Italian and English<\/strong><\/em>&nbsp;on our team, you will:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>Provide solutions to clients' issues in order to deliver excellent customer experience<\/li>\\n<li>Inform and promote insurance solutions for in-warranty and post-warranty products<\/li>\\n<li>Manage multichannel interactions (voice, chat, email) to ensure a consistent customer experience&nbsp;<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>Have <strong>advanced level of Italian language<\/strong> (both written and spoken) - <strong>C1<\/strong><\/li>\\n<li>Have a <strong>good level of English<\/strong> - <strong>B2<\/strong><\/li>\\n<li>Customer orientated mind set with focus on problem solving<\/li>\\n<li>Attention to details<\/li>\\n<li>Good computer skills<\/li>\\n<li>Patience and proactivity<\/li>\\n<li><span data-teams=\\\"true\\\"><strong>Availability<\/strong> to <strong>work<\/strong> <strong>on-site <\/strong>from our headquarters in <strong>Iasi<\/strong>, followed by a<strong> hybrid work model based on performance<\/strong><\/span> &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What&rsquo;s&nbsp;in it for you<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>Full-time indefinite contract<\/li>\\n<li>Monday to Friday schedule<\/li>\\n<li>Performance bonus<\/li>\\n<li>The option to choose from a board range of flexible benefits through MY Benefit Platform<\/li>\\n<li>Medical Subscription<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs, specialized courses, and language classes<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><strong>Experience&nbsp;the best version of you!<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In accordance with&nbsp;Romania&rsquo;s law, only applicants who are legally authorized to work in&nbsp;Romania&nbsp;will be considered for this position.\u202f&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"RO-132\",\"location\":\"Ia\u0219i, Iasi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-19T17:41:25.073+03:00\",\"created_at\":\"2025-11-11T10:19:01.797+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzI?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"1665\",\"campaign_id\":\"84\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ Kundenberater\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater (m\/w\/d) P\u00e9cs - DEUTSCH\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Bewirb dich jetzt in P\u00e9cs!\",\"long_description\":\"<div>\\n<div>\\n<h4><strong>Power your game-changing career&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong> Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als&nbsp;<strong>telefonischer<\/strong> <strong>Kundenberater (m\/w\/d)<\/strong>&nbsp;bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen.<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p>Start ab sofort | Vollzeit oder Teilzeit (ab 20 Std.\/Woche) | unterschiedliche Arbeitszeitmodelle | Supportsprache: Deutsch | Branchen: Bankwesen, Telekommunikation, Energieanbieter, Online-Shops, Versicherungen | Inbound oder Outbound | unbefristet&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong> Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>Als\u202fKundenberater\u202f(m\/w\/d) in unserem Team wirst du:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Erster Ansprechpartner f&uuml;r Kundenanfragen in einem unserer spannenden Projekte\u202f<\/strong>- immer mit dem Fokus auf die h&ouml;chstm&ouml;gliche Kundenzufriedenheit.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Anfragen und W&uuml;nsche von Privatkunden bearbeiten\u202f<\/strong>und je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le (z. B. per Telefon oder Mail)\u202fmit den Kunden kommunizieren, um ein<strong>\u202foptimales Kundenerlebnis\u202f<\/strong>zu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Sobald das Anliegen der Kunden gel&ouml;st ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren.&nbsp;<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Dein Profil<\/strong><\/h4>\\n<p>Concentrix passt perfekt zu dir, wenn du:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse\u202f<\/strong>in Wort und Schrift mitbringst.\u202f&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Ein\u202f<strong>Kommunikationstalent<\/strong>\u202fmit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.\u202f&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong>\u202fim Umgang<strong>\u202fmit dem PC\u202f<\/strong>bist.\u202f&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, dich kontinuierlich\u202fweiterzuentwickeln.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Bereits Erfahrung<\/strong>&nbsp;im Kundenservice, im Vertrieb, im Dienstleistungsgewerbe oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Interesse an<\/strong> Themen wie Technik, Banking\/ Finanzen, Online-Shops, Versicherungen oder einfach richtig gutem Service.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 3 []\\\"><strong>Unsere Benefits<\/strong><\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir bieten dir <strong>nach Absprache ein\u202fhybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an\u202fausgew&auml;hlten Tagen von zu Hause aus arbeiten.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Voll- oder Teilzeit<\/strong>\u202f(ab\u202f20\u202fStd.\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du bekommst einen&nbsp;<strong>festen Bruttostundenlohn<\/strong>, welcher durch einen&nbsp;<strong>attraktiven Bonus<\/strong>, Cafeteria und Fahrtkostenzusch&uuml;sse erg&auml;nzt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem (Vollzeit-)Training an unserem Standort in P&eacute;cs<\/strong>, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf verschiedenen Teamevents kennenlernen zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen. Bewirb dich noch heute &uuml;ber unser Online-Formular.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 0 70 778 5276 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<\/div>\\n<div>\\n<p><strong>Dein zuk&uuml;nftiger Arbeitsort<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">Concentrix Services Hungary Kft.<\/div>\\n<div class=\\\"ewa-rteLine\\\">P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/h4>\\n<p><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong><\/h4>\\n<p>Gem&auml;&szlig; ungarischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>#EMEACNX <br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"HU-84\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-29T12:37:32.531+02:00\",\"created_at\":\"2025-11-09T12:54:21.514+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NA?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1666\",\"campaign_id\":\"77\",\"campaign_title\":\"GTM \/ DE \/ OSN \/ Quereinsteiger\",\"campaign_type\":\"job_application\",\"job_title\":\"Quereinsteiger (m\/w\/d) im Kundenservice\",\"street\":\"Rheiner Landstra\u00dfe 195\",\"address\":\"Rheiner Landstra\u00dfe 195\",\"city\":\"Osnabr\u00fcck\",\"state\":\"Niedersachsen\",\"postal_code\":\"49078\",\"region\":\"Niedersachsen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Osnabr\u00fcck!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p>Du lebst in&nbsp;<strong>Osnabr&uuml;ck<\/strong>&nbsp;und suchst eine neue Herausforderung? Das trifft sich gut! Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich f&uuml;r unseren gut erreichbaren Standort im Ortsteil Hellern.<\/p>\\n<p><strong>Seit &uuml;ber 30 Jahren<\/strong>&nbsp;stehen wir f&uuml;r exzellenten Kundenservice &ndash; in unterschiedlichen Branchen. Auch f&uuml;r dich finden wir die passende Stelle als&nbsp;<strong>Kundenberater (m\/w\/d)<\/strong>, bieten dir eine begleitete Einarbeitung und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen erfolgreichen Start brauchst.&nbsp;<\/p>\\n<p><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit | unterschiedliche Arbeitszeitmodelle und verschiedene Servicezeiten | Supportsprache: Deutsch | Branchen: Bankwesen, Telekommunikation, Versicherung, Drogeriem&auml;rkte, Haushaltsger&auml;tehersteller | Inbound oder Outbound | unbefristet&nbsp;<\/p>\\n<p><strong><br \/>Deine Aufgaben<\/strong><\/p>\\n<p>Als\u202f<strong>Kundenberater\u202f(m\/w\/d)<\/strong> in unserem Team wirst du:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Erster Ansprechpartner f&uuml;r Kundenanfragen in einem unserer spannenden Projekte\u202f<\/strong>- immer mit dem Fokus auf die h&ouml;chstm&ouml;gliche Kundenzufriedenheit.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Anfragen und W&uuml;nsche von Privatkunden bearbeiten\u202f<\/strong>und je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le (z. B. per Telefon oder Mail)\u202fmit den Kunden kommunizieren, um ein<strong>\u202foptimales Kundenerlebnis\u202f<\/strong>zu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Sobald das Anliegen der Kunden gel&ouml;st ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren.&nbsp;<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein&nbsp;<strong>Kommunikationstalent mit Serviceorientierung<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, am<strong> Standort Osnabr&uuml;ck <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Dich kontinuierlich <strong>weiterentwickeln <\/strong>m&ouml;chtest.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>\\n<p>Eine <strong>kaufm&auml;nnische Ausbildung<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Bereits Erfahrung im Kundenservice<\/strong>, im Vertrieb, im Dienstleistungsgewerbe oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Interesse <\/strong>an Themen wie Technik, Banking\/ Finanzen, Mobilfunk oder einfach richtig gutem Service.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong>&nbsp;setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit&nbsp;<\/strong>(ab\u202f25 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p>Mit&nbsp;<strong>bis zu 27 Urlaubstagen<\/strong>&nbsp;sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>&nbsp;ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;&nbsp;<\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong>&nbsp;sorgen f&uuml;r&nbsp;Abwechslung und&nbsp;echtes&nbsp;Teambuilding.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an&nbsp;<strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit - nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig - erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf <strong>Du-und-Du<\/strong> bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/>Dein zuk&uuml;nftiger Arbeitsort<\/p>\\n<p><strong>Concentrix Management Holding B.V &amp; Co. KG<\/strong><br \/><strong>Rheiner Landstra&szlig;e 195, 49078 Osnabr&uuml;ck<\/strong><\/p>\\n<p>Internes Stellenk&uuml;rzel: R1580885<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-77\",\"location\":\"Osnabr\u00fcck, Niedersachsen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-07T09:43:32.729+02:00\",\"created_at\":\"2025-11-09T11:52:19.864+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nw?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1667\",\"campaign_id\":\"76\",\"campaign_title\":\"GTM \/ DE \/ OSN \/ Santander Filial\",\"campaign_type\":\"job_application\",\"job_title\":\"bis zu 2714\u20ac brutto\/Monat* Kundenberater (m\/w\/d) Forderungsmanagement\",\"street\":\"Rheiner Landstra\u00dfe 195\",\"address\":\"Rheiner Landstra\u00dfe 195\",\"city\":\"Osnabr\u00fcck\",\"state\":\"Niedersachsen\",\"postal_code\":\"49078\",\"region\":\"Niedersachsen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Osnabr\u00fcck!\",\"long_description\":\"<h4><strong>Power your game-changing career<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong> Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als&nbsp;<strong>Kundenberater (m\/w\/d) im Forderungsmanagement <\/strong>bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder per Chat.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit (ab 20 Std.\/Woche) | Standort: Osnabr&uuml;ck | Servicezeiten: Montag - Freitag von 08:00 - 20:00 Uhr, Samstag von 09:00 - 18:00 Uhr | Supportsprache: Deutsch | Inbound und Outbound | bis zu 2714&euro; brutto\/Monat* | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong> Perfekt! Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<h4><strong><br \/>Deine Aufgaben<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Als&nbsp;<strong>Call Center Agent (m\/w\/d) <\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Kundenanfragen und -w&uuml;nsche bearbeiten<\/strong>\u202fund je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Als Teil unseres Banken-Teams zum <strong>fachkundigen Ansprechpartner<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Anhand deiner Expertise <strong>individuelle Fragen und Anliegen <\/strong>des Kunden schnell <strong>kl&auml;ren<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Im <strong>Forderungsmanagement <\/strong>gemeinsam mit dem Kunden L&ouml;sungen f&uuml;r r&uuml;ckst&auml;ndige Zahlungen finden.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation&nbsp;<strong>in der Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein <strong>Kommunikationstalent mit Serviceorientierung<\/strong> bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Gro&szlig;es\u202f<strong>Interesse an Finanzthemen<\/strong>\u202fhast.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist, am<strong> Standort Osnabr&uuml;ck <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist, dich kontinuierlich <strong>weiterzuentwickeln<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Bereits Erfahrung im Kundenservice<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Voll- oder Teilzeit<\/strong> (ab 20 Std.\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit <strong>bis zu 27 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong> ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine Vielzahl an <strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Halte dich fit - nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig - erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf <strong>Du-und-Du<\/strong> bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/>Dein zuk&uuml;nftiger Arbeitsort<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Concentrix Management Holding B.V. &amp; Co. KG&nbsp;<\/strong><br \/><strong>Rheiner Landstra&szlig;e 195, 49078 Osnabr&uuml;ck<\/strong><\/p>\\n<p>Internes Stellenk&uuml;rzel: R1664295<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>*Die Angabe bezieht sich auf ein Bruttomonatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em><\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-76\",\"location\":\"Osnabr\u00fcck, Niedersachsen\",\"job_type\":\"part_time\",\"salary\":\"2714\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-07T09:43:31.173+02:00\",\"created_at\":\"2025-11-09T11:42:07.348+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Ng?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"275\",\"campaign_id\":\"181\",\"campaign_title\":\"Russian | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Russian Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Russian<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Russian<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-181\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-20T02:59:04.108+03:00\",\"created_at\":\"2025-11-07T18:01:16.405+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODE?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"1668\",\"campaign_id\":\"66\",\"campaign_title\":\"GTM \/ DE \/ MS \/ Quereinsteiger\",\"campaign_type\":\"job_application\",\"job_title\":\"Quereinsteiger (m\/w\/d) im Kundenservice\",\"street\":\"An den Loddenb\u00fcschen 95\",\"address\":\"An den Loddenb\u00fcschen 95\",\"city\":\"M\u00fcnster\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"48155\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in M\u00fcnster!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du lebst in M&uuml;nster und suchst eine neue Herausforderung? Das trifft sich gut!<\/strong> Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich&nbsp;f&uuml;r unseren Standort im Herzen&nbsp;der Stadt.&nbsp;<br \/>&nbsp;<br \/>Seit &uuml;ber 15 Jahren stehen wir f&uuml;r exzellenten Kundenservice &ndash; in unterschiedlichen Branchen. Auch f&uuml;r dich finden wir die passende Stelle als\u202f<strong>Kundenberater&nbsp;(m\/w\/d)<\/strong>,&nbsp;bieten dir&nbsp;eine begleitete Einarbeitung&nbsp;und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen&nbsp;erfolgreichen Start&nbsp;brauchst.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p>Start ab sofort | Vollzeit oder Teilzeit ab 20 Std. pro Woche | Supportsprache: Deutsch | Branchen: Telekommunikation, Gesch&auml;ftskundenbetreuung, Bankwesen,&nbsp;Haushaltsger&auml;tehersteller und Energiedienstleistung | Inbound oder Outbound | unbefristet&nbsp;<\/p>\\n<div>&nbsp;<\/div>\\n<div>\\n<p><strong><br \/>Deine Aufgaben<\/strong><\/p>\\n<\/div>\\n<div>\\n<div>\\n<p>Als\u202fKundenberater\u202f(m\/w\/d)&nbsp;in unserem Team wirst du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Erster&nbsp;Ansprechpartner&nbsp;f&uuml;r Kundenanfragen&nbsp;in einem&nbsp;unserer spannenden&nbsp;Projekte<\/strong>\u202f- immer mit dem Fokus auf die h&ouml;chstm&ouml;gliche Kundenzufriedenheit.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Anfragen und -w&uuml;nsche&nbsp;von Privat- oder Gesch&auml;ftskunden&nbsp;bearbeiten<\/strong>\u202fund je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le&nbsp;(z. B. per Telefon oder&nbsp;Mail)\u202fmit&nbsp;den Kunden kommunizieren, um ein\u202f<strong>optimales Kundenerlebnis<\/strong>\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Sobald das Anliegen der Kunden gel&ouml;st&nbsp;ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<div>\\n<div>\\n<p>Concentrix&nbsp;passt perfekt zu dir, wenn du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>\u202fin Wort und Schrift mitbringst.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Ein\u202f<strong>Kommunikationstalent<\/strong>\u202fmit Serviceorientierung&nbsp;bist,&nbsp;das&nbsp;Kunden sprachlich charmant und auf Augenh&ouml;he abholt.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sicher<\/strong>\u202fim&nbsp;Umgang\u202f<strong>mit&nbsp;dem PC<\/strong>\u202fbist.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Bereit&nbsp;bist, dich kontinuierlich\u202fweiterzuentwickeln.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p>Idealerweise hast du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine kaufm&auml;nnische Ausbildung.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Bereits Erfahrung<\/strong>&nbsp;im Kundenservice, im&nbsp;Vertrieb,&nbsp;im Dienstleistungsgewerbe&nbsp;oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Interesse an Themen wie Banking\/ Finanzen, Energieversorgung oder einfach gutem Support.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<div>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen\u202f<strong>unbefristeten Arbeitsvertrag<\/strong>\u202fsetzen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Starte in\u202fVollzeit oder Teilzeit\u202f(<strong>ab\u202f20\u202fStunden pro Woche<\/strong>)\u202fbei uns durch.\u202f&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Mit\u202fbis zu\u202f<strong>27\u202fUrlaubstagen<\/strong>\u202fsind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Du startest mit einem\u202f<strong>intensiven\u202f(Vollzeit-)Training, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du\u202f<strong>regelm&auml;&szlig;ige\u202fCoachings<\/strong>, Fresh-Ups&nbsp;und Aufbautrainings, die dir auch im privaten Bereich von Nutzen sind.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine\u202f<strong>betriebliche Altersvorsorge<\/strong>\u202fist f&uuml;r uns selbstverst&auml;ndlich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine Vielzahl an\u202f<strong>Online-Shopping-Rabatten,&nbsp;<\/strong>speziell&nbsp;f&uuml;r&nbsp;Concentrix&nbsp;Mitarbeiter lassen&nbsp;dich kr&auml;ftig sparen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{}]\\\">Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<ul>\\n<li>\\n<p>Halte dich fit&nbsp;&ndash;&nbsp;nutze&nbsp;unsere&nbsp;Sportangebote&nbsp;mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort:<\/strong><\/p>\\n<p>Concentrix M&uuml;nster GmbH<br \/>An den Loddenb&uuml;schen 95<br \/>48155 M&uuml;nster<\/p>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;R1664204<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-66\",\"location\":\"M\u00fcnster, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-07T09:43:29.407+02:00\",\"created_at\":\"2025-11-07T17:35:48.232+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Ng?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1669\",\"campaign_id\":\"65\",\"campaign_title\":\"GTM \/ DE \/ MS \/ Santander Filial\",\"campaign_type\":\"job_application\",\"job_title\":\"bis zu 2714\u20ac brutto\/Monat* Kundenberater (m\/w\/d) Forderungsmanagement\",\"street\":\"An den Loddenb\u00fcschen 95\",\"address\":\"An den Loddenb\u00fcschen 95\",\"city\":\"M\u00fcnster\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"48155\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in M\u00fcnster!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als <strong>Kundenberater (m\/w\/d) Forderungsmanagement<\/strong>&nbsp;bist du der erste Ansprechpartner am Telefon bei unterschiedlichen Kundenanfragen.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><br \/>Start ab sofort | Vollzeit oder Teilzeit (ab 30 Std.\/Woche) | Standort M&uuml;nster | Servicezeiten: Montag - Freitag von 08:00 - 20:00 Uhr, Samstag von 09:00 - 18:00 Uhr | Supportsprache: Deutsch | Inbound und Outbound | bis zu 2714&euro; brutto\/Monat* | unbefristet<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong> Perfekt! Dann sind wir jetzt dran - lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<h4><strong><br \/>Deine Aufgaben<\/strong><\/h4>\\n<div>\\n<p data-pm-slice=\\\"1 4 []\\\">Als&nbsp;<strong>Call Center Agent im Kreditwesen<\/strong>&nbsp;in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Kunden kontaktieren<\/strong> und mit Feingef&uuml;hl die aktuelle Finanzierungssituation kl&auml;ren.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>F&uuml;r entstandene R&uuml;ckst&auml;nde in den Bereichen KFZ, Kreditkarten und Leasing <strong>L&ouml;sungen finden<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dich im Detail mit diesen Anliegen auseinandersetzen:<\/p>\\n<\/li>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du besprichst m&ouml;gliche L&ouml;sungen zur Refinanzierung mit dem Kunden.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du triffst f&uuml;r den Kunden <strong>umsetzbare Zahlungsvereinbarungen<\/strong> und leitest die Refinanzierungsma&szlig;nahmen ein.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du gibst <strong>Ausk&uuml;nfte zu Dienstleistungen<\/strong> in Bezug auf r&uuml;ckst&auml;ndige KFZ-Finanzierungen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sobald das Anliegen gekl&auml;rt ist, die Kommunikation und <strong>Vereinbarungen in der Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein&nbsp;<strong>Kommunikationstalent<\/strong>&nbsp;mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Gro&szlig;es&nbsp;<strong>Interesse an Finanzthemen<\/strong>&nbsp;hast.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>L&ouml;sungsorientiert arbeitest<\/strong>, und dabei einen k&uuml;hlen Kopf beh&auml;ltst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die Servicezeiten (Montag - Freitag, zwischen 08:00 und 20:00 Uhr, Samstag zwischen 09:00 und 18:00 Uhr) flexibel abdecken kannst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li>Bereit bist, an unserem <strong>Standort M&uuml;nster<\/strong> zu arbeiten.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist, dich kontinuierlich&nbsp;<strong>weiter zu entwickeln<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Bereits Erfahrung im Kundenservice<\/strong>, im Bereich Banking oder Finanzen, im Call Center, in der Kundenberatung oder im Forderungsmanagement<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen\u202f<strong>unbefristeten Arbeitsvertrag<\/strong>\u202fsetzen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Voll- oder Teilzeit<\/strong>\u202f(ab\u202f20\u202fStd.\/Woche) bei uns durch.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem\u202f<strong>intensiven<\/strong> (Vollzeit-) <strong>Training<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung.<\/strong>\u202fWir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige\u202f<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine\u202f<strong>betriebliche Altersvorsorge<\/strong>\u202fist f&uuml;r uns selbstverst&auml;ndlich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine Vielzahl an Online-Shopping-Rabatten, speziell f&uuml;r Concentrix Mitarbeiter lassen Dich kr&auml;ftig sparen.&nbsp;<\/p>\\n<\/li>\\n<li>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;<\/strong>&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne<strong> Karrierem&ouml;glichkeiten<\/strong>\u202fund das sogar weltweit.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Halte dich fit - nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein offenes und motiviertes Team, das darauf brennt, dich auf\u202f<strong>Du-und-Du<\/strong>\u202fbei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/>Dein zuk&uuml;nftiger Arbeitsort<\/p>\\n<p><strong>Concentrix M&uuml;nster GmbH<\/strong><br \/><strong>An den Loddenb&uuml;schen 95, 48155 M&uuml;nster<\/strong><\/p>\\n<p>Internes Stellenk&uuml;rzel: R1649621<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p><em>*Die Angabe bezieht sich auf ein Bruttomonatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em><\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-65\",\"location\":\"M\u00fcnster, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"2714\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-07T09:43:29.345+02:00\",\"created_at\":\"2025-11-07T17:30:41.389+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NQ?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"521\",\"campaign_id\":\"59\",\"campaign_title\":\"GTM Belgrade\/1u1\/German\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer mit Inbound Sales - Deutsch\",\"street\":\"\",\"address\":\"\",\"city\":\"Belgrade\",\"state\":\"City of Belgrade\",\"postal_code\":null,\"region\":null,\"country\":\"Serbia\",\"short_description\":\"Werde Kundenberater in einem f\u00fchrenden Telekommunikationsunternehmen!\",\"long_description\":\"<p><strong>Aufgabenbereich:<\/strong><\/p>\\n<ul>\\n<li>Entgegennahme und Bearbeitung von Kundenanrufen<\/li>\\n<li>Unterst&uuml;tzung des Kunden bei technischen Anliegen<\/li>\\n<li>Du arbeitest im First &ndash; Level Support und bist Ansprechpartner f&uuml;r technische Fragen<\/li>\\n<li>Aufnahme von St&ouml;rungen und zielgerichtetes Einleiten der richtigen Ma&szlig;nahmen<\/li>\\n<li>Inbound Sales und Ansprachen<\/li>\\n<li>Sicherstellung der Kundenzufriedenheit und Bindung<\/li>\\n<\/ul>\\n<p><strong>Dein Profil:<\/strong><\/p>\\n<ul>\\n<li>Erfahrungen im Bereich Kundensupport ist von Vorteil &ndash; auch ein Quereinstieg ist m&ouml;glich<\/li>\\n<li>Sehr gute Deutschkenntnisse in Wort und Schrift&nbsp;<\/li>\\n<li>Sehr gute Kommunikationsf&auml;higkeit sowie Freude am Telefonieren&nbsp;<\/li>\\n<li>Sicherer Umgang mit PC-Anwendungen<\/li>\\n<li>Hohe Probleml&ouml;sungskompetenz<\/li>\\n<li>Vertriebliche \\\"Charaktereigenschaften\\\" erforderlich<\/li>\\n<li>Hohe Eigenmotivation und Lernbereitschaft&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Was wir bieten<\/strong><\/p>\\n<ul>\\n<li>&Auml;u&szlig;erst Konkurrenzf&auml;higes Gehalt und stimulierendes Bonusprogramm (Performance + Sales)<\/li>\\n<li>Moderne B&uuml;ror&auml;ume<\/li>\\n<li>Sehr ausf&uuml;hrliche und bezahlte Trainingsphase<\/li>\\n<li>Aufstiegsm&ouml;glichkeiten<\/li>\\n<li>Unbefristeter Arbeitsvertrag<\/li>\\n<li>Offene Kommunikation auf allen Ebenen<\/li>\\n<li>Gegenseitige Anerkennung und Wertsch&auml;tzung in einer guten Arbeitsatmosph&auml;re<\/li>\\n<li>Kaffee und Obst<\/li>\\n<\/ul>\",\"ats_external_id\":\"RS-59\",\"location\":\"Belgrade, City of Belgrade\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-17T11:00:18.997+01:00\",\"created_at\":\"2025-11-07T15:30:59.219+00:00\",\"latitude\":\"44.8125449\",\"longitude\":\"20.46123\",\"landing_page_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OQ?\",\"apply_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"5\",\"relevance_score\":\"1\"},{\"id\":\"522\",\"campaign_id\":\"54\",\"campaign_title\":\"GTM Mitrovice \/ Drillisch \/ Deutsch\",\"campaign_type\":\"job_application\",\"job_title\":\"Konsulent i Sh\u00ebrbimeve n\u00eb Gjuh\u00eb Gjermane n\u00eb Mitrovic\u00eb - Telecommunication\",\"street\":\"\",\"address\":\"\",\"city\":null,\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Kosovo\",\"short_description\":\"Concentrix w\u00e4chst - und das am liebsten mit Dir!\",\"long_description\":\"<p><strong>Die Position des Advisors II, Kundendienst, steht je nach Kundenanforderungen mit den Kunden &uuml;ber eingehende Anrufe, ausgehende Anrufe oder &uuml;ber das Internet in Verbindung. Diese Position bietet Kundendienstunterst&uuml;tzung und l&ouml;st nicht-routinem&auml;&szlig;ige Probleme in Bezug auf die Produkte oder Dienstleistungen des Kunden.<\/strong><\/p>\\n<p><strong>Rr. 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Ukshin Hoti nr. 120\",\"address\":\"XKX Prishtina - Rr. Ukshin Hoti nr. 120\",\"city\":\"Prishtina\",\"state\":null,\"postal_code\":\"10000\u00a0\",\"region\":null,\"country\":\"Kosovo\",\"short_description\":\"Starte deine Karriere \u2013 werde noch heute Teil von Concentrix!\",\"long_description\":\"<p><strong>Die Position des Advisors II, Kundendienst, steht je nach Kundenanforderungen mit den Kunden &uuml;ber eingehende Anrufe, ausgehende Anrufe oder &uuml;ber das Internet in Verbindung. Diese Position bietet Kundendienstunterst&uuml;tzung und l&ouml;st nicht-routinem&auml;&szlig;ige Probleme in Bezug auf die Produkte oder Dienstleistungen des Kunden.<\/strong><\/p>\\n<p><strong>Standort: Rr. 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und am liebsten mit Dir!<br \/><br \/>Werde Kundenberater in einem f&uuml;hrenden Telekommunikationsunternehmen!<br \/><br \/><strong>Aufgabenbereich:<\/strong><\/h2>\\n<ul>\\n<li>Entgegennahme und Bearbeitung von Kundenanrufen<\/li>\\n<li>Unterst&uuml;tzung des Kunden bei technischen Anliegen<\/li>\\n<li>Du arbeitest im First &ndash; Level Support und bist Ansprechpartner f&uuml;r technische Fragen<\/li>\\n<li>Aufnahme von St&ouml;rungen und zielgerichtetes Einleiten der richtigen Ma&szlig;nahmen<\/li>\\n<li>Inbound Sales und Ansprachen<\/li>\\n<li>Sicherstellung der Kundenzufriedenheit und Bindung<\/li>\\n<li>Arbeiten aus dem B&uuml;ro in Sarajevo<\/li>\\n<li>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Dein Profil:<\/strong><\/p>\\n<ul>\\n<li>Erfahrungen im Bereich Kundensupport ist von Vorteil &ndash; auch ein Quereinstieg ist m&ouml;glich<\/li>\\n<li>Sehr gute Deutschkenntnisse in Wort und Schrift&nbsp;C1<\/li>\\n<li>Sehr gute Kommunikationsf&auml;higkeit sowie Freude am Telefonieren<\/li>\\n<li>Sicherer Umgang mit PC-Anwendungen<\/li>\\n<li>Hohe Probleml&ouml;sungskompetenz<\/li>\\n<li>Vertriebliche \\\"Charaktereigenschaften\\\" erforderlich<\/li>\\n<li>Hohe Eigenmotivation und Lernbereitschaft<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Was wir bieten<\/strong><\/p>\\n<ul>\\n<li>Moderne Arbeitsplatzausstattung<\/li>\\n<li>Sichergestelltes Training f&uuml;r das selbstst&auml;ndige Arbeiten &bull; 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Ukshin Hoti nr. 120\",\"address\":\"XKX Prishtina - Rr. Ukshin Hoti nr. 120\",\"city\":\"Prishtina\",\"state\":null,\"postal_code\":\"10000\u00a0\",\"region\":null,\"country\":\"Kosovo\",\"short_description\":\"Starte deine Karriere \u2013 werde noch heute Teil von Concentrix!\",\"long_description\":\"<p><strong>Die Position des Advisors II, Kundendienst, steht je nach Kundenanforderungen mit den Kunden &uuml;ber eingehende Anrufe, ausgehende Anrufe oder &uuml;ber das Internet in Verbindung. Diese Position bietet Kundendienstunterst&uuml;tzung und l&ouml;st nicht-routinem&auml;&szlig;ige Probleme in Bezug auf die Produkte oder Dienstleistungen des Kunden.<\/strong><\/p>\\n<p><strong>Rr. Ukshin Hoti nr. 120 Lagjja Pejton - Prishtin&euml;<\/strong><\/p>\\n<p><strong>Aufgabenbereich<\/strong><\/p>\\n<ul>\\n<li>Sicherstellung, dass die erbrachten Callcenter-Dienstleistungen den vertraglich vereinbarten Leistungskennzahlen (KPIs) entsprechen.<\/li>\\n<li>Kl&auml;rung der Kundenanforderungen, gezieltes Hinterfragen des Verst&auml;ndnisses und Nutzung von Entscheidungshilfsmitteln und Ressourcen, um nicht-standardisierte oder unstrukturierte Kundenanliegen zu l&ouml;sen, die eine tiefere Kl&auml;rung oder konzeptionelles Denken erfordern.<\/li>\\n<li>Aktives Zuh&ouml;ren der Kundenbed&uuml;rfnisse und -anliegen, Empathie zeigen und gleichzeitig die Gelegenheit nutzen, eine positive Beziehung zum Kunden aufzubauen.<\/li>\\n<li>H&ouml;fliche, freundliche und professionelle Begr&uuml;&szlig;ung der Kunden gem&auml;&szlig; den Callcenter-Verfahren und -Richtlinien.<\/li>\\n<li>Kontinuierliche Pflege eines umfassenden Wissens &uuml;ber die Produkte und\/oder Dienstleistungen des Kunden, um den bestm&ouml;glichen Service zu bieten.<\/li>\\n<li>Sicherstellung einer vollst&auml;ndigen und pr&auml;zisen Dokumentation aller Interaktionen, einschlie&szlig;lich der ordnungsgem&auml;&szlig;en Erfassung von Kontoinformationen in den Systemen.<\/li>\\n<li>Teilnahme an Initiativen zur Verbesserung der Kundenzufriedenheit und Optimierung der Callcenter-Leistung.<\/li>\\n<li>Aktives Angebot zus&auml;tzlicher Produkte und\/oder Dienstleistungen, um den Bed&uuml;rfnissen des Kunden gerecht zu werden und den Umsatz zu steigern.<\/li>\\n<li>Nachverfolgung, Dokumentation und Abruf von Informationen in der Anrufverfolgungsdatenbank des Callcenters.<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<ul>\\n<li>Abgeschlossene Schulbildung und vorzugsweise mindestens sechs Monate Erfahrung im Callcenter oder Kundenservice.<\/li>\\n<li>H&ouml;flichkeit und eine ausgepr&auml;gte Kundenorientierung, insbesondere in einem Callcenter-Umfeld.<\/li>\\n<li>Gute Kenntnisse im Umgang mit Computersystemen, Callcenter-Software und MS Office.<\/li>\\n<\/ul>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<p><strong>Was wir bieten<\/strong><\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;hige Verg&uuml;tung mit zus&auml;tzlichen Benefits, abh&auml;ngig von der Rolle<\/li>\\n<li>Moderne B&uuml;ros und eine Umgebung, in der Karrieren und neue Freundschaften aufgebaut werden<\/li>\\n<li>Schulungen und Programme zur beruflichen Weiterentwicklung<\/li>\\n<li>Verschiedene Boni<\/li>\\n<li>Empfehlungsbonus f&uuml;r jede Empfehlung einer Person, die sich Concentrix anschlie&szlig;t<\/li>\\n<li>M&ouml;glichkeit, je nach Rolle, Projekt oder Abteilung von zu Hause aus zu arbeiten.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"4116280943\",\"location\":\"Prishtina\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T00:59:24.264+01:00\",\"created_at\":\"2025-11-07T14:54:03.557+00:00\",\"latitude\":\"42.6026359\",\"longitude\":\"20.902977\",\"landing_page_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Ng?\",\"apply_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"526\",\"campaign_id\":\"42\",\"campaign_title\":\"GTM Peje \/ Swisscom \/ Deutsch\",\"campaign_type\":\"job_application\",\"job_title\":\"Konsulent i Sh\u00ebrbimeve ndaj Konsumatorit n\u00eb Gjuh\u00eb Gjermane n\u00eb Pej\u00eb\",\"street\":\"XKX Peja\u00a0 - Rr. Hasan Prishtina nr. 10\",\"address\":\"XKX Peja\u00a0 - Rr. Hasan Prishtina nr. 10\",\"city\":\"Peja\u00a0\",\"state\":null,\"postal_code\":\"30000\u00a0\",\"region\":null,\"country\":\"Kosovo\",\"short_description\":\"Starte deine Karriere \u2013 werde noch heute Teil von Concentrix!\",\"long_description\":\"<p><strong>Die Position des Advisors II, Kundendienst, steht je nach Kundenanforderungen mit den Kunden &uuml;ber eingehende Anrufe, ausgehende Anrufe oder &uuml;ber das Internet in Verbindung. Diese Position bietet Kundendienstunterst&uuml;tzung und l&ouml;st nicht-routinem&auml;&szlig;ige Probleme in Bezug auf die Produkte oder Dienstleistungen des Kunden.<\/strong><\/p>\\n<p><strong>Rr. 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Dann ist unser Unternehmen Deine n\u00e4chste Karrierestation. Gemeinsam mit unserem Team bieten wir nicht nur M\u00f6glichkeiten zur beruflichen Weiterentwicklung, sondern auch jede Menge Spa\u00df und Teambuilding-Aktivit\u00e4ten.\",\"long_description\":\"<h2>&nbsp;<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Dein Profil<\/strong><\/h2>\\n<ul>\\n<li>Du sprichst aktiv Deutsch (in Wort und Schrift)<\/li>\\n<li>Du verf&uuml;gst &uuml;ber ausgezeichnete Kommunikationsf&auml;higkeiten<\/li>\\n<li>Du hast Spa&szlig; an Teamarbeit<\/li>\\n<li>Gute PC-Kenntnisse<\/li>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Deine Aufgaben<\/strong><\/h2>\\n<ul>\\n<li>Erster Ansprechpartner f&uuml;r Kundenprobleme<\/li>\\n<li>Ordnungsgem&auml;&szlig;es Eskalieren von Anfragen zur n&auml;chsten Support-Ebene<\/li>\\n<li>Verfolgen und Weiterleiten von Problemen an die richtigen Stellen<\/li>\\n<li>Aktualisieren von Kundendaten<\/li>\\n<li>Den Kunden durch den Probleml&ouml;sungsvorgang f&uuml;hren<\/li>\\n<li>Nachverfolgung beim Kunden, Feedback geben und Probleme bis zur L&ouml;sung begleiten<\/li>\\n<li>Anwenden von exzellenten Kundenservicef&auml;higkeiten und &Uuml;bertreffen von Kundenerwartungen<\/li>\\n<li>Sicherstellen der ordnungsgem&auml;&szlig;en Aufzeichnung, der Dokumentation und des Abschlusses<\/li>\\n<li>Bewahren und Ausbauen von Wissen zu Vorgehensweisen, Produkten und Dienstleistungen im Bereich Mobilfunk.<\/li>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Das bieten wir an<\/strong><\/h2>\\n<ul>\\n<li>Nettogehalt von&nbsp;<strong>52.445 MKD<\/strong><\/li>\\n<li>Unbefristete Arbeitsvertr&auml;ge<\/li>\\n<li>Urlaubsgeld in H&ouml;he von&nbsp;<strong>18.000 MKD<\/strong><\/li>\\n<li>Monatlicher Bonus<\/li>\\n<li>Empfehlungsbonus von&nbsp;<strong>5<\/strong><strong>00 &euro;<\/strong><\/li>\\n<li>Private Krankenversicherung<\/li>\\n<li>Sportmaster, f&uuml;r verschiedene Sport- und Freizeitaktivit&auml;ten<\/li>\\n<li>Teambuilding-Aktivit&auml;ten und weiter Entwicklungsprogramme<\/li>\\n<li>Regelm&auml;&szlig;ige interne Feiern und Veranstaltungen<\/li>\\n<li>M&ouml;glichkeiten f&uuml;r flexible Arbeitszeiten<\/li>\\n<li>M&ouml;glichkeiten f&uuml;r Studierende und Teilzeitarbeit<\/li>\\n<li>Hochmoderne B&uuml;ros<\/li>\\n<li>Kostenloser Kaffee<\/li>\\n<li>Frisches Obst<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Haben wir Deine Aufmerksamkeit erweckt? Willst Du der beste Game-Changer sein?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Bewirb Dich jetzt!<\/strong><\/p>\\n<h2>&nbsp;<\/h2>\\n<h2>&nbsp;<\/h2>\",\"ats_external_id\":\"MK-37\",\"location\":\"Skopje, Greater Skopje\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T00:59:24.234+01:00\",\"created_at\":\"2025-11-07T14:05:30.108+00:00\",\"latitude\":\"41.9981294\",\"longitude\":\"21.4254355\",\"landing_page_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNw?\",\"apply_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"530\",\"campaign_id\":\"31\",\"campaign_title\":\"GTM Belgrade\/VDF\/German\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater mit Inbound Sales - Deutschsprachig\",\"street\":\"\",\"address\":\"\",\"city\":\"Belgrade\",\"state\":\"City of Belgrade\",\"postal_code\":null,\"region\":null,\"country\":\"Serbia\",\"short_description\":\"Werde Kundenberater in einem f\u00fchrenden Telekommunikationsunternehmen!\",\"long_description\":\"<p>&nbsp;<\/p>\\n<p><strong>Aufgabenbereich:<\/strong><\/p>\\n<ul>\\n<li>Entgegennahme und Bearbeitung von Kundenanrufen<\/li>\\n<li>Unterst&uuml;tzung des Kunden bei technischen Anliegen<\/li>\\n<li>Du arbeitest im First &ndash; 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brutto\/Monat* | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong>&nbsp;Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<br \/><br \/><\/p>\\n<h4><strong>Deine Aufgaben<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Als&nbsp;<strong>Vertriebsmitarbeiter (m\/w\/d) <\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Einen&nbsp;<strong>festen Kundenstamm<\/strong> von klein- und mittelst&auml;ndischen Unternehmen betreuen, den du nach und nach aktiv erweiterst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dich mit unterschiedlichen Anfragen und W&uuml;nschen deiner Gesch&auml;ftskunden im Bereich&nbsp;<strong>DSL- oder Mobilfunkanschluss<\/strong>&nbsp;auseinandersetzen und ihnen je nach Bedarf und Situation die passende L&ouml;sung anbieten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Regelm&auml;&szlig;ig die<strong>&nbsp;Vertr&auml;ge deiner Kunden<\/strong>&nbsp;&uuml;berpr&uuml;fen und durch<strong>&nbsp;individuelle Produktberatung<\/strong>&nbsp;<strong>und -optimierung<\/strong>, nicht nur Bestellungen generieren, sondern echte Bed&uuml;rfnisse deiner Gesch&auml;ftskunden erf&uuml;llen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dich mit&nbsp;<strong>K&uuml;ndigungen bestehender Vertr&auml;ge auseinandersetzen<\/strong>&nbsp;und dem Kunden die richtige L&ouml;sung pr&auml;sentieren, um seinen Vertrag doch weiterzuf&uuml;hren.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation&nbsp;<strong>in der Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Spa&szlig; am Vertrieb<\/strong>\u202fhast und deine &Uuml;berzeugungskraft dabei h&ouml;flich mit einflie&szlig;en l&auml;sst.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Dich mit Technik auskennst<\/strong>, um so dem Kunden technische Produkte vorzustellen und seine Probleme gekonnt zu l&ouml;sen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein <strong>Kommunikationstalent mit Serviceorientierung<\/strong> bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die <strong>Servicezeiten<\/strong> (Montag - Freitag von 07:00 - 18:30 Uhr im Gleitzeitarbeitsmodell) abdecken kannst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist am<strong> Standort D&uuml;sseldorf <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Bereits Erfahrung im Vertrieb<\/strong>, im Kundenservice oder im Telekommunikationswesen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine abgeschlossene Ausbildung.<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit<\/strong> bei uns durch. Die Wochenenden sind frei und geh&ouml;ren dir!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir bieten dir ein&nbsp;<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an&nbsp;2&nbsp;Tagen pro Woche mobil von zu Hause aus arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du bekommst ein monatliches <strong>Festgehalt<\/strong>, welches durch eine sehr attraktive Provision, aber auch eine Umsatzbeteiligung erg&auml;nzt wird. Es winken somit&nbsp;<strong>bis zu 4.000&euro; brutto\/Monat*<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit <strong>bis zu 30 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong> ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine Vielzahl an <strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Ferdinand-Braun-Platz 1, 40549 D&uuml;sseldorf<\/p>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;R1664241<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>*Die Angabe bezieht sich auf ein Bruttomonatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em>&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-16\",\"location\":\"D\u00fcsseldorf, Nordrhein-Westfalen\",\"job_type\":\"full_time\",\"salary\":\"4000\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-07-27T12:03:44.662+02:00\",\"created_at\":\"2025-11-06T13:16:21.659+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNg?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1671\",\"campaign_id\":\"7\",\"campaign_title\":\"GTM \/ DE \/ DUI \/ Quereinsteiger\",\"campaign_type\":\"job_application\",\"job_title\":\"Quereinsteiger (m\/w\/d) im Kundenservice\",\"street\":\"Neudorfer Str. 43\",\"address\":\"Neudorfer Str. 43\",\"city\":\"Duisburg\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"47057\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Duisburg!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p>Du lebst in&nbsp;<strong>Duisburg oder Duisburger Umland<\/strong>&nbsp;und suchst eine neue Herausforderung? Das trifft sich gut! Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich f&uuml;r unseren zentral gelegenen<strong>&nbsp;Standort&nbsp;<\/strong>&ndash; &nbsp;<strong>direkt am Hauptbahnhof<\/strong>.<br \/>&nbsp;<br \/>Dank unserer 14-j&auml;hrigen Erfahrung als internationales Unternehmen, stehen wir f&uuml;r exzellenten Kundenservice. <strong>Ob f&uuml;r<\/strong>&nbsp;<strong>marktf&uuml;hrende Unternehmen der Telekommunikationsbranche wie Vodafone oder Freenet, namhafte Unternehmen der Lifestyle-Branche oder im Bankwesen &ndash; wir bringen zusammen, was zusammen passt!<\/strong><\/p>\\n<p>Auch f&uuml;r dich finden wir die passende Stelle als\u202f<strong>Kundenberat<\/strong><strong>er (m\/w\/d)<\/strong>. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<br \/><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit (ab 20 Std.\/Woche) | unterschiedliche Arbeitszeitmodelle und verschiedene Servicezeiten | Supportsprache: Deutsch | Branchen: Bankwesen, Telekommunikation, Lifestyle | Inbound oder Outbound | unbefristet&nbsp;<\/p>\\n<p><strong><br \/>Deine Aufgaben<\/strong><\/p>\\n<p>Als&nbsp;<strong>Kundenberater (m\/w\/d)&nbsp;<\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Anfragen und W&uuml;nsche<\/strong> von Privatkunden&nbsp;<strong>bearbeiten&nbsp;<\/strong>und je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber<strong>&nbsp;unterschiedliche Kan&auml;le&nbsp;<\/strong>(z. B. per Telefon oder Mail)\u202fmit den Kunden kommunizieren, um ein\u202foptimales Kundenerlebnis\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein&nbsp;<strong>Kommunikationstalent mit Serviceorientierung<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist am<strong>&nbsp;Standort Duisburg&nbsp;<\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Dich kontinuierlich <strong>weiterentwickeln <\/strong>m&ouml;chtest.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>\\n<p>Eine kaufm&auml;nnische Ausbildung.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Bereits Erfahrung im Kundenservice<\/strong>, im Vertrieb, im Dienstleistungsgewerbe oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Interesse<\/strong> an Themen wie Technik, Banking\/ Finanzen, Mobilfunk oder einfach richtig gutem Service.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong>&nbsp;setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit&nbsp;<\/strong>(ab\u202f20 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p>Mit&nbsp;<strong>bis zu 27 Urlaubstagen<\/strong>&nbsp;sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>&nbsp;ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;&nbsp;<\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong>&nbsp;sorgen f&uuml;r&nbsp;Abwechslung und&nbsp;echtes&nbsp;Teambuilding.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an&nbsp;<strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit&nbsp;&ndash;&nbsp;nutze&nbsp;unsere&nbsp;Sportangebote&nbsp;mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span class=\\\"TextRun SCXW185684658 BCX8\\\" lang=\\\"DE-DE\\\" xml:lang=\\\"DE-DE\\\" data-contrast=\\\"none\\\"><span class=\\\"NormalTextRun SCXW185684658 BCX8\\\" data-ccp-parastyle=\\\"Normal (Web)\\\">Unser virtueller Assistent \\\"<\/span><span class=\\\"NormalTextRun SpellingErrorV2Themed SCXW185684658 BCX8\\\" data-ccp-parastyle=\\\"Normal (Web)\\\">Dot<\/span><span class=\\\"NormalTextRun SCXW185684658 BCX8\\\" data-ccp-parastyle=\\\"Normal (Web)\\\">\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/span><span class=\\\"EOP SCXW185684658 BCX8\\\" data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Management Holding B.V &amp; Co. KG<br \/>Neudorfer Str. 43, 47057 Duisburg<\/p>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;R1665489<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-7\",\"location\":\"Duisburg, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-27T12:03:44.152+02:00\",\"created_at\":\"2025-11-06T07:41:46.331+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"276\",\"campaign_id\":\"177\",\"campaign_title\":\"Portuguese | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Portuguese Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Portuguese<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Portuguese<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-177\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T17:48:47.200+03:00\",\"created_at\":\"2025-11-05T16:29:35.813+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzc?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"368\",\"campaign_id\":\"348\",\"campaign_title\":\"Tripcom | Polish | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Advisor with Polish\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\">Your responsibilities:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responding to customers via phone, chat, and e-mail (outbound and inbound).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working with confidential customer information and treating it sensitively.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Presenting proactive, patient, empathetic and understanding attitude.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>Our requirements:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Polish language skills (C1 level) and English (min. B2 level)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Availability to work flexible hours.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Previous experience in customer service\/call center\/tourism industry\/airline industry is preferred.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>What we offer<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Modern workplace in the heart of Katowice.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-building events.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fully paid training to prepare you for direct contact with customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work with friends - the opportunity to receive a bonus for referring friends.<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-348\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"5000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-21T22:16:42.554+02:00\",\"created_at\":\"2025-11-05T09:11:49.103+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"369\",\"campaign_id\":\"347\",\"campaign_title\":\"Verisure | German | Szczecin\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Support Specialist with German\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"71\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\"><strong>Responsibilities:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling incoming calls in German.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling app.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Registering customer requests and building the right relationship with them.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Diagnosing and resolving accepted requests.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Entering data into the system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ensuring high quality of customer service.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>The main skills we are looking for are:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>B2\/C1 language skills level for German and B2 language skills level for English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good use of PC.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Customer orientation and attention to detail.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High problem-solving capacity.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Nice to have:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Previous experience in customer service.<\/p>\\n<\/li>\\n<li>\\n<p>Knowledge of networking technologies.<\/p>\\n<\/li>\\n<li>\\n<p>Experience in sales.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Employment based on a labor contract.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Remote work opportunity with Poland.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Base salary: 6700 PLN gross montly. Performance bonus - 500 PLN gross and additional bonuses from the client up to 1000 PLN gross.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Engaging trainings.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Benefit package: private healthcare by LuxMed, MyBenefit with monthly budget, private life insurance, MultiSport, fruits on Wednesdays and occasionally Pizza Days.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Talent Development Program: a transparent career paths and promotions.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>CNX Academy: with mentoring program.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>CNX University: with unlimited online trainings available.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Refer a friend: bonus for recommending a friend up to 4000pln.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Amazing work culture: we celebrate cultural differences among us and have plenty of integration events onsite.<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-347\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"6700\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-05T16:40:44.177+02:00\",\"created_at\":\"2025-11-05T07:19:08.936+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDc?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"370\",\"campaign_id\":\"346\",\"campaign_title\":\"DeLonghi | German Swiss | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with Swiss\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\"><strong>Position:<\/strong> Customer Service Specialist (Swiss language)<br \/><strong>Project<\/strong>: DeLonghi (known for high-quality coffee machines)<br \/><strong>Contract Type:<\/strong> Full-time employment contract (Polish: umowa o prac\u0119)<br \/><strong>Work Location:<\/strong> On-site (Katowice, ul. Zabrska 19)<br \/><br \/><strong>Responsibilities:<\/strong><br \/>&bull; Customer service (pre\/after sales) for incoming calls<br \/>&bull; Handling inquiries via contact form, email, chat, and Facebook<br \/>&bull; Processing warranty claims<br \/>&bull; Resolving minor technical issues<br \/>&bull; Product comparisons, special offers, and product advice<br \/>&bull; Working with documentation and data management<br \/>&bull; Ensuring high-quality customer service and a positive brand image<br \/><br \/><strong>Requirements:<\/strong><br \/>&bull; Fluent Swiss (written and spoken, at least C1 level)<br \/>&bull; English skills at B2 level for communication within the team and during training<br \/>&bull; Excellent computer skills and proficiency in MS Office<br \/>&bull; Strong communication and organizational skills<br \/>&bull; Friendly and professional demeanor towards customers<br \/><strong>Advantageous:<\/strong><br \/>&bull; Experience in customer service (pre\/after sales, e-commerce, technical support)<br \/><br \/><strong>What we offer:<\/strong><br \/>&bull; Fully paid training program in English &ndash; 2 weeks of theoretical training, 2 weeks of practical training<br \/>&bull; Salary: PLN 10 000 gross<br \/>&bull; Full-time employment contract<br \/>(Initial contract &ndash; 3 months, with extension after the probationary period depending on business needs and employee&nbsp;<br \/>performance)<br \/>&bull; Shift work: 5 days a week, Monday &ndash; Friday, 8.5 hours daily including a 1-hour break (2 x 30 min.)<br \/>&bull; Working hours: Monday &ndash; Friday 8:00&ndash;18:00<br \/>&bull; Private health insurance (Luxmed)<br \/>&bull; Group insurance, sports, and leisure program<br \/>&bull; Benefit from our investment in your development through coaching and mentoring to enhance your skills and potential<br \/>&bull; Training and development programs<br \/>&bull; Language courses<br \/>&bull; A highly dynamic and international work environment with numerous career opportunities<br \/>&bull; Social activities, events, and celebrations<br \/>&bull; Multinational environmen<\/p>\",\"ats_external_id\":\"PL-346\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-05T16:40:44.131+02:00\",\"created_at\":\"2025-11-05T07:11:10.501+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDY?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"371\",\"campaign_id\":\"345\",\"campaign_title\":\"Uber | Polish | Lublin\",\"campaign_type\":\"job_application\",\"job_title\":\"Specjalista ds. obs\u0142ugi klienta w j\u0119zyku polskim i angielskim\",\"street\":null,\"address\":null,\"city\":\"Lublin\",\"state\":\"Lublin Voivodeship\",\"postal_code\":\"20\",\"region\":\"Lubelskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\">Tw&oacute;j zakres obowi\u0105zk&oacute;w<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Obs\u0142uga po\u0142\u0105cze\u0144 przychodz\u0105cych i wychodz\u0105cych, maili oraz czat&oacute;w<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Obs\u0142uga Klient&oacute;w polskoj\u0119zycznych i angielskoj\u0119zycznych<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wprowadzanie danych do systemu<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Diagnozowanie i rozwi\u0105zywanie przyj\u0119tych zg\u0142osze\u0144<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Rozpoznawanie potrzeb klient&oacute;w<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zaanga\u017cowanie w wysok\u0105 jako\u015b\u0107 obs\u0142ugi<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>Nasze wymagania<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Znajomo\u015b\u0107 j\u0119zyka polskiego w stopniu bieg\u0142ym (C1) oraz j\u0119zyka angielskiego w stopniu komunikatywnym (min. B1)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Umiej\u0119tno\u015b\u0107 obs\u0142ugi systemu operacyjnego Windows i pakietu MS Office<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Komunikatywno\u015b\u0107 i nastawienie na prac\u0119 z lud\u017ami<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wysoka kultura osobista i orientacja na potrzeby klienta<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zaanga\u017cowanie i motywacja do pracy &ndash; wtedy wiele uda nam si\u0119 wypracowa\u0107 wsp&oacute;lnie! \ud83d\ude0a<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>To oferujemy<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dogodny dla Ciebie grafik godzin pracy (pracujemy w systemie zmianowym od poniedzia\u0142ku do niedzieli w godzinach 07:00-23:30)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Szkolenie przygotowuj\u0105ce do pracy<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wiele wyzwa\u0144 i ambitnych zada\u0144<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ciekaw\u0105 prac\u0119 w dynamicznie rozwijaj\u0105cej si\u0119, du\u017cej mi\u0119dzynarodowej firmie<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-345\",\"location\":\"Lublin, Lubelskie\",\"job_type\":\"full_time\",\"salary\":\"30.50\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-05T16:40:44.083+02:00\",\"created_at\":\"2025-11-05T07:02:24.673+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDU?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"372\",\"campaign_id\":\"343\",\"campaign_title\":\"Tripcom | Turkish | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Advisor with Turkish\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\">Your responsibilities:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responding to customers via phone, chat, and e-mail (outbound and inbound).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working with confidential customer information and treating it sensitively.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Presenting proactive, patient, empathetic and understanding attitude.<\/p>\\n<\/li>\\n<\/ul>\\n<h2><br \/>Our requirements:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Turkish language skills (C1 level) and English (min. B2 level)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Availability to work flexible hours, sometimes on weekends and local public holidays.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Previous experience in customer service\/call center\/tourism industry\/airline industry is preferred.<\/p>\\n<\/li>\\n<\/ul>\\n<h2><br \/>What we offer<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Modern workplace in the heart of Katowice.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-building events.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fully paid training to prepare you for direct contact with customers.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work with friends - the opportunity to receive a bonus for referring friends.<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-343\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"42.48\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-05T16:40:43.942+02:00\",\"created_at\":\"2025-11-05T06:52:14.351+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDM?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"373\",\"campaign_id\":\"342\",\"campaign_title\":\"Samsung CS | Polish | Lublin\",\"campaign_type\":\"job_application\",\"job_title\":\"Specjalista ds. obs\u0142ugi sklepu internetowego\",\"street\":null,\"address\":null,\"city\":\"Lublin\",\"state\":\"Lublin Voivodeship\",\"postal_code\":\"20\",\"region\":\"Lubelskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\">Tw&oacute;j zakres obowi\u0105zk&oacute;w<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Obs\u0142uga po\u0142\u0105cze\u0144 przychodz\u0105cych, maili oraz czat&oacute;w<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Obs\u0142uga klient&oacute;w polskoj\u0119zycznych<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Obs\u0142uga zam&oacute;wie\u0144 sklepu internetowego<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Obs\u0142uga zapyta\u0144 dotycz\u0105cych sklepu internetowego: udzielanie informacji zwi\u0105zanych z ofert\u0105 zakupu, dost\u0119pno\u015bci\u0105 produkt&oacute;w, instalacj\u0105 sprz\u0119tu, przekazywanie informacji na temat promocji<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Pomoc klientom w wype\u0142nianiu formularzy na stronie sklepu internetowego<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Obs\u0142uga reklamacji<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Przyjmowanie zg\u0142osze\u0144 napraw urz\u0105dze\u0144 zakupionych w sklepie<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tworzenie zam&oacute;wie\u0144<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>Nasze wymagania<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Znajomo\u015b\u0107 j\u0119zyka polskiego w stopniu bieg\u0142ym (min. C1)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Umiej\u0119tno\u015b\u0107 obs\u0142ugi systemu operacyjnego Windows i pakietu MS Office<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Komunikatywno\u015b\u0107 i nastawienie na prac\u0119 z lud\u017ami<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wysoka kultura osobista i orientacja na potrzeby klienta<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zainteresowanie nowymi technologiami<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Znajomo\u015b\u0107 j\u0119zyka angielskiego w stopniu dobrym<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zaanga\u017cowanie i motywacja do pracy &ndash; wtedy wiele uda nam si\u0119 wypracowa\u0107 wsp&oacute;lnie! \ud83d\ude0a<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>To oferujemy<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dogodny dla Ciebie grafik godzin pracy - pracujemy w systemie zmianowym od poniedzia\u0142ku do soboty (w godzinach 08:00-20:00 od poniedzia\u0142ku do pi\u0105tku, 09:00-17:00 w soboty)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Elastyczne ztrudnienie, umowa zlecenie.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Szkolenie przygotowuj\u0105ce do pracy<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wiele wyzwa\u0144 i ambitnych zada\u0144<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ciekaw\u0105 prac\u0119 w dynamicznie rozwijaj\u0105cej si\u0119, du\u017cej mi\u0119dzynarodowej firmie<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Bonus do 600z\u0142<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-342\",\"location\":\"Lublin, Lubelskie\",\"job_type\":\"full_time\",\"salary\":\"31.40\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-05T16:40:43.894+02:00\",\"created_at\":\"2025-11-05T06:46:54.586+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDI?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"374\",\"campaign_id\":\"337\",\"campaign_title\":\"VW | Italian | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer service specialist in the automotive industry with Italian\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\">Your responsibilities: \u200b<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responding to customer inquiries via phone, chat, and email, representing <strong>Volkswagen Group<\/strong> with professionalism and enthusiasm.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with colleagues to enhance the overall customer experience.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Staying updated on <strong>Volkswagen Group&rsquo;s<\/strong> latest offerings, policies, and services to provide customers with accurate and timely information.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exhibit warmth and enthusiasm in every customer interaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>Our requirements:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>1+ years of experience in a call center or customer service role, preferably in the automotive industry.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong communication skills, with a minimum C1 level in Italian.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Very good knowledge of English language, minimum B2 level for internal communication, documentation &amp; training.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Excited about the opportunity to contribute to Volkswagen's continued success and growth in the automotive sector.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The ability to stay composed, tactful, and solution-focused when interacting with customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong attention to detail and organizational skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent problem-solving skills and a creative, solution-oriented mindset.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A passion for continuous learning and adapting to new technologies and processes at <strong>Volkswagen Group.<\/strong><br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<h2><strong>Desired:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Experience with luxury brands<\/strong> and high-end customer relationships, particularly in the automotive sector.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Familiarity with CRM systems<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Interest in the automotive industry<\/strong>, with a passion for cars and<strong> Volkswagen Group&rsquo;s <\/strong>cutting-edge technology.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2><strong>What we offer:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Support the Volkswagen Group, a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Remote work from home.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexible civil contract.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Receive fully paid training to ensure you&rsquo;re fully prepared for customer interactions, with continuous learning opportunities to grow your skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-building events to foster a collaborative work environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Grow your career while contributing to the future of luxury automotive experiences with<strong> Volkswagen Group<\/strong><\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-337\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"35.95\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-19T16:09:31.414+02:00\",\"created_at\":\"2025-11-02T23:47:54.132+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzc?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":\"\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"375\",\"campaign_id\":\"336\",\"campaign_title\":\"Testing GTM Campaign\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Support Specialist with German\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Your responsibilities<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Do you speak German? Do you like helping people? Join our German-speaking team in Katowice, Poland!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>You don't have to sell anything, you don't have to know how to build a washing machine. It is enough that you speak German well, are good listener and want to help - we will teach you the rest!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>We are looking for a person who is not afraid of phone calls, has technical mindset and can find a solution even where others see a problem.<\/p>\\n<\/li>\\n<\/ul>\\n<p>What will you do?<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>- respond to calls from German-speaking customers,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>- help with repairs, warranties, parts and minor defects,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>- look for solutions remotely (so that the service technician can have a rest),<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>- match products to customers in response to their needs,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>- work with a CRM system - great if you are familiar with SAS Customer Intelligence.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Who we are looking for?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>A candidate with German at C1 level - fluent, confident, stress-free, with a possibility to work from Katowice,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>- with experience in customer or technical service (not a &ldquo;MUST&rdquo;, just will be easier for you),<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>- with a bit of technical intuition - you don't have to be an engineer, it's enough that you can think logically,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>- with a positive approach to people and challenges - because a smile can be heard even on the phone,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>- English? nice to have, but not required.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What do you get?<\/strong><\/p>\\n<p>Competitive salary on an employment contract (stable, with all benefits),<\/p>\\n<p>- a job in a modern office in Katowice,<\/p>\\n<p>- training at the start - you will not be thrown into deep water,<\/p>\\n<p>- &ldquo;fruit Thursdays&rdquo;. - vitamins straight to your desk,<\/p>\\n<p>- MyBenefit cafeteria - cinema, gym, shopping? You choose,<\/p>\\n<p>- private health insurance<\/p>\\n<p>- a friendly atmosphere where jokes are welcome and questions are never stupid.<\/p>\\n<p>Click &ldquo;apply,&rdquo; send your resume and join the team where we do wonders on the phone every day. The service? There is. The atmosphere? Even better. The only thing missing is you!<\/p>\",\"ats_external_id\":\"PL-336\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-05T16:40:43.289+02:00\",\"created_at\":\"2025-10-31T14:26:10.807+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzY?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"176\",\"campaign_id\":\"437\",\"campaign_title\":\"CP\/ Dutch\/ WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Representative with Dutch for EV Charging Company- Work from Home \",\"street\":\"\",\"address\":\"\",\"city\":\"Remote\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Remote\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\">We are at the forefront of the electric revolution, operating the <strong>world&rsquo;s largest and most open electric vehicle charging network<\/strong>. Our cutting-edge technology and passionate team drive the transformation to a sustainable future. Join us and be a part of something big!<\/p>\\n<p>As a <strong>Customer Support Representative<\/strong>, you'll be the voice of an innovative company. You'll handle inbound calls, providing real-time assistance and solutions to our valued customers.<\/p>\\n<p><strong>Your role involves:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Assisting customers with account setup and application navigation<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Resolving username\/password issues<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Uninstalling\/reinstalling our mobile app<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Delivering top-notch support with a professional and friendly approach<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we are looking for:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Dutch and English, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication and customer handling skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience in a customer service center is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Solid computer skills (MS Office, use of the internet, e-mail, and web-based applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Interest in technology and desire to learn new skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Problem-solving and analytical skills&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Standard working hours from Monday to Sunday (flexible shifts from 9:00 am to 9:00 pm)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work from Home options (any location in Bulgaria)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses). Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more<\/p>\\n<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-437\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-02T02:59:03.700+03:00\",\"created_at\":\"2025-10-28T10:17:18.709+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mzc?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mzc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"multilingual\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"177\",\"campaign_id\":\"432\",\"campaign_title\":\"Caterpillar\/ French\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"E-commerce Consultant - Construction Equipment with French and English\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Our new client is the largest construction equipment manufacturer in the world. Over the last century they have helped to improve the lives of people all over the world with their products. Their new digital solution products and services are created to support the next generation of customers and business and to provide an innovative solution approach to complex issues. We are looking for motivated and technical oriented <strong>E-commerce Consultant -<\/strong> <strong>Construction Equipment<\/strong> to join our new team and help us deliver exceptional customer experience and provide effective problem-solving solutions to our clients.<br \/>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>The position is on-site from our office in Sofia. Hybrid after 6 months.<\/strong><\/p>\\n<p><strong>So, what&rsquo;s the role all about?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Act as a first point of contact for customer product-related inquiries via phone, email, chat and other communication channels<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide prompt and accurate responses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Diagnose and troubleshoot equipment issues by gathering information from customers and utilizing available resources such as manuals and databases<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Follow company policy and guidelines for handling customer interactions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide great customer experience by demonstrating active listening, empathy and positive attitude towards customers<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Document and track all cases and customer information<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You are the one we&rsquo;re looking for if you have:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in both <strong>French<\/strong> and <strong>English<\/strong> - written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimum 1 year of experience in e-commerce and\/or customer support role is required<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Patience, empathy, and a customer-centric approach to handling customer inquiries<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills, both written and verbal, with great active listening skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Great analytical and problem-solving skills to identify root causes and provide adequate solutions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong computer skills, ticketing systems, and other customer support tools<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with a great attitude, with the ability to work independently<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexibility to work in shifts, Monday to Friday, and bank holidays which will be compensated according to the country&rsquo;s policy<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good knowledge of heavy machinery and construction equipment<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with working hours Monday &ndash; Friday, from 13:00 to 22:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Salary at the amount of 1738,40 EUR gross with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts,&nbsp;Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-432\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T14:20:39.052+03:00\",\"created_at\":\"2025-10-27T17:21:02.393+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzI?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"72\",\"campaign_id\":\"22\",\"campaign_title\":\"USC\",\"campaign_type\":\"job_application\",\"job_title\":\"US Cellular Customer Support Advisor (Kingston- Fulltime) 2026\",\"street\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"address\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"city\":\"Kingston\",\"state\":\"St. Andrew Parish\",\"postal_code\":\"001-806-505\",\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"The Customer Service Agent position interfaces with customers via inbound calls. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b>\u00a0\u00a0Full-Time<\/b>\u00a0<\/p><p><b><u>Location<\/u><\/b><b>:<\/b>\u00a0<b>Kingston<\/b><\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Monthly engagement activities<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts<\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><p>No BPO experience required, but is a plus<\/p><p>At least 3 CXC subjects to include English Language and Mathematics<\/p><p>Ability to work any 8 hours shift within 24 hours and on weekends<\/p><p>A clean criminal background<\/p><p>Courteous with strong customer service orientation<\/p><p>Strong computer navigation skills and PC Knowledge<\/p><p>Ability to effectively communicate, both written and verbally<\/p><p>Dependable with strong attention to detail<\/p><p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>Ability to work as a team member, as well as independently<\/p><p>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. 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(101438708)\"},{\"id\":\"101814316\",\"wid\":\"d81a93f44b3101ff01f72688301264b9\",\"descriptor\":\"Victoria Williamson (101814316)\"},{\"id\":\"101768413\",\"wid\":\"501b9f0c5da0019eb060bcd1ff1f93e5\",\"descriptor\":\"Saskia Hewitt (101768413)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0569\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363987\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/US-Cellular-Customer-Support-Advisor--Kingston--Fulltime--2026_R1713221\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/US-Cellular-Customer-Support-Advisor--Kingston--Fulltime--2026_R1713221\/apply\",\"job_requisition_id\":\"R1713221\"}],\"organizations\":[{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"custom_reference_id\":null,\"company_reference_id\":\"CNSJM\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"olgagiselle.mejia@concentrix.com\"},\"first_name\":\"Olga Giselle Mejia De Jesus (101895323)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1713221\",\"wid\":\"9f3d553a611c101aec19d0aea6200000\",\"descriptor\":\"US Cellular Customer Support Advisor (Kingston- Fulltime) 2026\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-jamaica\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"178\",\"campaign_id\":\"431\",\"campaign_title\":\"GSK\/ Portuguese\/ WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Care Agent for a Healthcare Company with Portuguese and English\",\"street\":\"\",\"address\":\"\",\"city\":\"Remote\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Remote\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>We keep growing!<\/strong><\/p>\\n<p>Our brand-new client is a science-led global healthcare company with a special purpose to improve the quality of human life by helping people do more, feel better, \u0430 live longer.<\/p>\\n<p>Looking for a job where you can really help people? Join our&nbsp;<strong>Customer Care<\/strong> team working with a global healthcare brand. If you&rsquo;re an empathetic person with&nbsp;<span style=\\\"box-sizing: border-box; margin: 0px; padding: 0px;\\\">strong&nbsp;<strong>Portuguese and English <\/strong>skills, you could be a great fit<\/span>&nbsp;for this role.&nbsp;<strong>Apply now!<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<p>As a representative of the brand, you will be the face of the company to the consumers. Whether receiving notice of a complaint or providing helpful information or engaging in conversation on social media, Consumer Care specialists aim to make life easier for the Consumers as trusted friends.<\/p>\\n<p>You will utilize active listening and conversational leadership skills to accurately understand all consumer issues efficiently. Ensure appropriate additional attention given to sensitive contacts and cases. Develop expertise in the product portfolio and our Consumers&rsquo; expectations, unique to each product and category. We would rely on you to be proactive and become a key player in building our support team by sharing ideas and contributing to the overall improvement of the quality of services provided.<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Empathy and the ability to perceive, detect, and manage emotions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in <strong>Portuguese and English,<\/strong> both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong phone and verbal communication skills, along with active listening.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience in a customer experience center is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good typing and computer skills (MS Office applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Full-time role with working shifts - 11:00 am - 8:00 pm, 1:00 pm - 10:00 pm, 4:00 p.m. &ndash; 1:00 a.m., Monday &ndash; Friday<\/p>\\n<\/li>\\n<li>\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li>\\n<p>Work from home option<\/p>\\n<\/li>\\n<li>\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li>\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li>\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li>\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li>\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li>\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-431\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T02:59:03.985+03:00\",\"created_at\":\"2025-10-27T10:48:17.293+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzE?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"multilingual\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"32\",\"campaign_id\":\"53\",\"campaign_title\":\"R1672583 - UBER FORTALEZA\",\"campaign_type\":\"job_application\",\"job_title\":\"WHEELZ | ESPECIALISTA DE ATENDIMENTO A CLIENTES | FORTALEZA \",\"street\":\"BRA Fortaleza - Rua Goncalves Ledo\",\"address\":\"BRA Fortaleza - Rua Goncalves Ledo\",\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"postal_code\":\"60110-260\",\"region\":\"Cear\u00e1\",\"country\":\"Brazil\",\"short_description\":\"ESPECIALISTA DE ATENDIMENTO A CLIENTES | FORTALEZA | WHEELZ\",\"long_description\":\"<table style=\\\"border-bottom: 1px solid #E7E7E7;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"background: #002632; background-color: #002632; padding: 35px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 230px; height: auto; margin: 0 auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"230\\\" \/><\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 35px 30px 15px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 30px; font-weight: bold; color: #002632;\\\">Transforme cada atendimento em uma experi&ecirc;ncia que faz a diferen&ccedil;a<\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 0 30px 25px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 18px; line-height: 1.7; color: #2b2c2c;\\\">Oportunidade presencial em Fortaleza\/CE para quem quer desenvolver novas habilidades, criar conex&otilde;es e crescer com a Concentrix.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #002632; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Sua jornada como game-changer come&ccedil;a aqui<\/div>\\nVoc&ecirc; gosta de ajudar pessoas, resolver desafios e transformar cada conversa em uma experi&ecirc;ncia positiva? Ent&atilde;o essa oportunidade pode ser para voc&ecirc;. <br \/><br \/>Na <strong style=\\\"color: #002632;\\\">Concentrix<\/strong>, grandes experi&ecirc;ncias come&ccedil;am com pessoas. Cada intera&ccedil;&atilde;o &eacute; uma oportunidade de ouvir, compreender necessidades e oferecer solu&ccedil;&otilde;es com empatia, clareza e agilidade. <br \/><br \/>Atuando em canais como <strong style=\\\"color: #007380;\\\">chat, e-mail e\/ou voz<\/strong>, voc&ecirc; poder&aacute; apoiar clientes em diferentes momentos da jornada, contribuindo para um atendimento mais humano, simples e eficiente. <br \/><br \/>Mais do que atender, voc&ecirc; vai desenvolver novas habilidades, colaborar com um time conectado e construir novas possibilidades para sua carreira como <strong style=\\\"color: #007380;\\\">game-changer<\/strong>.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Conhe&ccedil;a a oportunidade<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 24px; font-weight: bold; color: #007380; line-height: 1.4; margin-bottom: 18px;\\\">Especialista de Atendimento a Clientes | Fortaleza\/CE - Presencial<\/div>\\n<strong style=\\\"color: #002632;\\\">No seu dia a dia, voc&ecirc; ir&aacute;:<\/strong> <br \/><br \/>&bull; Atender clientes por chat, e-mail e\/ou voz, oferecendo suporte humanizado e eficiente. <br \/>&bull; Compreender d&uacute;vidas, necessidades e situa&ccedil;&otilde;es apresentadas para orientar a melhor solu&ccedil;&atilde;o. <br \/>&bull; Apoiar clientes em diferentes momentos da jornada, com clareza, empatia e agilidade. <br \/>&bull; Registrar informa&ccedil;&otilde;es em sistema com precis&atilde;o e aten&ccedil;&atilde;o aos detalhes. <br \/>&bull; Utilizar diferentes ferramentas e sistemas durante o atendimento. <br \/>&bull; Contribuir para uma experi&ecirc;ncia positiva, simples e resolutiva em cada intera&ccedil;&atilde;o. <br \/>&bull; Trabalhar em colabora&ccedil;&atilde;o com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua. <br \/>&bull; Desenvolver suas habilidades em um ambiente din&acirc;mico, tecnol&oacute;gico e focado em pessoas.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632; background-image: linear-gradient(90deg, #002632 0%, #007380 100%); border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 28px; font-family: Montserrat, Arial, sans-serif; text-align: center; color: #ffffff;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; font-weight: bold; color: #25e2cc; margin-bottom: 8px;\\\">REMUNERA&Ccedil;&Atilde;O MENSAL<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 34px; line-height: 1.2; font-weight: bold; color: #ffffff; margin-bottom: 10px;\\\">A partir de R$ 1.621,00<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.6; color: #ffffff;\\\">Al&eacute;m da remunera&ccedil;&atilde;o, voc&ecirc; ter&aacute; benef&iacute;cios que apoiam seu bem-estar, sua rotina e seu desenvolvimento profissional.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Remunera&ccedil;&atilde;o e jornada<\/div>\\n<strong style=\\\"color: #002632;\\\">Remunera&ccedil;&atilde;o:<\/strong> a partir de R$ 1.621,00 <br \/><strong style=\\\"color: #002632;\\\">Escala:<\/strong> 6x1, com folgas alternadas durante a semana e aos finais de semana, al&eacute;m de 1 domingo garantido de folga por m&ecirc;s <br \/><strong style=\\\"color: #002632;\\\">Turnos:<\/strong> diferentes hor&aacute;rios dispon&iacute;veis, definidos conforme a necessidade da opera&ccedil;&atilde;o <br \/><strong style=\\\"color: #002632;\\\">Treinamento:<\/strong> remunerado <br \/><strong style=\\\"color: #002632;\\\">Modelo de trabalho:<\/strong> presencial <br \/><strong style=\\\"color: #002632;\\\">Local:<\/strong> Fortaleza\/CE, com atua&ccedil;&atilde;o em uma de nossas unidades na cidade, conforme a necessidade da opera&ccedil;&atilde;o<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 8px;\\\">Benef&iacute;cios para apoiar sua jornada<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.7; color: #2b2c2c; margin-bottom: 20px;\\\">Na Concentrix, queremos que voc&ecirc; tenha suporte para cuidar do seu bem-estar, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div>\\n<strong style=\\\"color: #007380;\\\">Mais flexibilidade para sua rotina<\/strong> <br \/>&bull; VA\/VR flex&iacute;vel, em cart&atilde;o de ampla aceita&ccedil;&atilde;o <br \/><br \/><strong style=\\\"color: #007380;\\\">Cuidado com voc&ecirc; e sua fam&iacute;lia<\/strong> <br \/>&bull; Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica <br \/>&bull; Seguro de vida <br \/>&bull; Aux&iacute;lio creche\/bab&aacute; para crian&ccedil;as de at&eacute; 4 anos, conforme os crit&eacute;rios de elegibilidade <br \/>&bull; Wellhub, com acesso a academias, est&uacute;dios e servi&ccedil;os integrados voltados ao bem-estar <br \/><br \/><strong style=\\\"color: #007380;\\\">Aprendizado e novas possibilidades<\/strong> <br \/>&bull; Descontos e parcerias com faculdades e cursos de idiomas <br \/>&bull; Oportunidades para desenvolver novas habilidades no dia a dia <br \/>&bull; Plano de carreira com possibilidade de candidatura a posi&ccedil;&otilde;es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas <br \/><br \/><strong style=\\\"color: #007380;\\\">Um ambiente pensado para boas experi&ecirc;ncias<\/strong> <br \/>&bull; Espa&ccedil;os modernos e acolhedores <br \/>&bull; &Aacute;reas de descompress&atilde;o com salas de jogos e TV <br \/>&bull; Ambiente colaborativo, com troca de experi&ecirc;ncias e trabalho em equipe<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #003D5B; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">O que buscamos em voc&ecirc;<\/div>\\n&bull; Ensino m&eacute;dio completo <br \/>&bull; 18 anos ou mais <br \/>&bull; Experi&ecirc;ncia com atendimento por voz, chat e\/ou e-mail <br \/>&bull; Boa comunica&ccedil;&atilde;o oral e escrita <br \/>&bull; Escuta ativa, empatia e foco em solu&ccedil;&atilde;o <br \/>&bull; Boa digita&ccedil;&atilde;o e facilidade para utilizar sistemas simult&acirc;neos <br \/>&bull; Familiaridade com tecnologia e disposi&ccedil;&atilde;o para aprender novos processos <br \/>&bull; Organiza&ccedil;&atilde;o e aten&ccedil;&atilde;o aos detalhes <br \/>&bull; Perfil colaborativo e comprometido com a experi&ecirc;ncia do cliente <br \/>&bull; Interesse em aprender, crescer e construir uma carreira com a gente<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Como funciona o processo seletivo?<\/div>\\nNosso processo seletivo &eacute; simples e pensado para conhecer melhor o seu perfil: <br \/><br \/><strong style=\\\"color: #002632;\\\">Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<\/strong> <br \/><br \/>Reserve um momento tranquilo para realizar as avalia&ccedil;&otilde;es e siga atentamente todas as orienta&ccedil;&otilde;es apresentadas. <br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder&aacute; enviar orienta&ccedil;&otilde;es por e-mail, telefone ou WhatsApp.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Diversidade que transforma experi&ecirc;ncias<\/div>\\nNa Concentrix, acreditamos que diferentes hist&oacute;rias, habilidades e perspectivas ajudam a criar experi&ecirc;ncias ainda melhores. <br \/><br \/>Esta oportunidade tamb&eacute;m est&aacute; aberta para pessoas com defici&ecirc;ncia. Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial. <br \/><br \/><strong style=\\\"color: #002632;\\\">Se voc&ecirc; busca uma oportunidade para aprender, evoluir e fazer parte de uma empresa global que valoriza pessoas, queremos conhecer voc&ecirc;.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-left: 5px solid #007380; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Por que dar o pr&oacute;ximo passo com a Concentrix?<\/div>\\nAqui, seu talento para ajudar pessoas pode se transformar em novas habilidades, experi&ecirc;ncias e possibilidades para sua carreira. <br \/><br \/>Voc&ecirc; poder&aacute; atuar em um ambiente que conecta pessoas e tecnologia, colaborar com um time diverso e ajudar a criar experi&ecirc;ncias que fazem a diferen&ccedil;a no dia a dia dos clientes. <br \/><br \/><strong style=\\\"color: #002632;\\\">Se voc&ecirc; quer aprender, crescer e construir uma carreira com impacto, seu pr&oacute;ximo passo pode come&ccedil;ar aqui.<\/strong> <br \/><br \/><strong style=\\\"color: #007380;\\\">Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 190px; height: auto; margin: 0 auto 18px auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"190\\\" \/>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.7; color: #ffffff; margin-bottom: 6px;\\\">Conecte pessoas. Transforme experi&ecirc;ncias. Impulsione sua carreira.<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; line-height: 1.4; font-weight: bold; color: #25e2cc;\\\">O real come&ccedil;a aqui.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\",\"ats_external_id\":\"R1672583\",\"location\":\"Fortaleza, Cear\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-08-26T20:59:07.034-03:00\",\"created_at\":\"2025-10-23T14:13:52.602-03:00\",\"latitude\":\"-3.7327177\",\"longitude\":\"-38.5269947\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mw?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"transport_and_rail\",\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"60110-260\",\"primary_location\":{\"id\":\"BR-CEA-LEDOS-01\",\"wid\":\"740544c0a47f016cf30824771f115955\",\"descriptor\":\"BRA Fortaleza - Rua Goncalves Ledo\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"2f6c1fbc22671005d12cfed1377a0003\",\"address\":\"thauane.silva@concentrix.com\"},\"last_name\":\"Nascimento\",\"first_name\":\"Thauane\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383895\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/ESPECIALISTA-DE-ATENDIMENTO-A-CLIENTES---FORTALEZA_R1672583\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/ESPECIALISTA-DE-ATENDIMENTO-A-CLIENTES---FORTALEZA_R1672583\/apply\",\"job_requisition_id\":\"R1672583\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1672583\",\"wid\":\"286d2e15dd841030efa7bf6a0b120000\",\"descriptor\":\"R1672583 ESPECIALISTA DE ATENDIMENTO A CLIENTES | FORTALEZA (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"2f6c1fbc22671005d12cfed1377a0003\",\"address\":\"thauane.silva@concentrix.com\"},\"last_name\":\"Nascimento\",\"first_name\":\"Thauane\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"33\",\"campaign_id\":\"50\",\"campaign_title\":\"R1672264 - Uber Barueri\",\"campaign_type\":\"job_application\",\"job_title\":\"ESPECIALISTA DE ATENDIMENTO A CLIENTES | BARUERI\",\"street\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\",\"address\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\",\"city\":\"Barueri\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"1000\",\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"ESPECIALISTA DE ATENDIMENTO A CLIENTES | BARUERI | PORTUGU\u00caS\",\"long_description\":\"<table style=\\\"border-bottom: 1px solid #E7E7E7;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"background: #002632; background-color: #002632; padding: 35px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 230px; height: auto; margin: 0 auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"230\\\" \/><\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 35px 30px 15px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 30px; font-weight: bold; color: #002632;\\\">Transforme cada atendimento em uma experi&ecirc;ncia que faz a diferen&ccedil;a<\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 0 30px 25px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 18px; line-height: 1.7; color: #2b2c2c;\\\">Oportunidade presencial em Alphaville, Barueri\/SP, para quem quer atuar com mobilidade urbana, tecnologia e experi&ecirc;ncia do cliente.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #002632; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Sua jornada como game-changer come&ccedil;a aqui<\/div>\\nVoc&ecirc; gosta de ajudar pessoas, tem interesse por mobilidade urbana e quer crescer em um ambiente conectado &agrave; tecnologia e &agrave; experi&ecirc;ncia do cliente? Ent&atilde;o essa oportunidade pode ser para voc&ecirc;. <br \/><br \/>Na <strong style=\\\"color: #002632;\\\">Concentrix<\/strong>, grandes experi&ecirc;ncias come&ccedil;am com pessoas. Cada intera&ccedil;&atilde;o &eacute; uma oportunidade de ouvir, compreender necessidades e oferecer solu&ccedil;&otilde;es com empatia, clareza e agilidade. <br \/><br \/>Atuando em canais como <strong style=\\\"color: #007380;\\\">chat, e-mail e\/ou voz<\/strong>, voc&ecirc; poder&aacute; apoiar clientes em diferentes momentos da jornada, tornando cada contato mais simples, acolhedor e eficiente. <br \/><br \/>Mais do que atender, voc&ecirc; vai desenvolver novas habilidades, colaborar com um time conectado e construir novas possibilidades para sua carreira como <strong style=\\\"color: #007380;\\\">game-changer<\/strong>.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Conhe&ccedil;a a oportunidade<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 24px; font-weight: bold; color: #007380; line-height: 1.4; margin-bottom: 18px;\\\">Especialista de Atendimento | Mobilidade Urbana | Alphaville, Barueri\/SP - Presencial<\/div>\\n<strong style=\\\"color: #002632;\\\">No seu dia a dia, voc&ecirc; ir&aacute;:<\/strong> <br \/><br \/>&bull; Atender clientes por chat, e-mail e\/ou voz, oferecendo suporte humanizado e eficiente. <br \/>&bull; Compreender d&uacute;vidas, necessidades e situa&ccedil;&otilde;es apresentadas para orientar a melhor solu&ccedil;&atilde;o. <br \/>&bull; Apoiar clientes em diferentes momentos da jornada, com clareza, empatia e senso de prioridade. <br \/>&bull; Registrar informa&ccedil;&otilde;es em sistema e acompanhar solicita&ccedil;&otilde;es com aten&ccedil;&atilde;o aos detalhes. <br \/>&bull; Contribuir para uma experi&ecirc;ncia positiva, simples e resolutiva em cada intera&ccedil;&atilde;o. <br \/>&bull; Trabalhar em colabora&ccedil;&atilde;o com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua. <br \/>&bull; Desenvolver suas habilidades em um ambiente din&acirc;mico, tecnol&oacute;gico e focado em pessoas.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632; background-image: linear-gradient(90deg, #002632 0%, #007380 100%); border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 28px; font-family: Montserrat, Arial, sans-serif; text-align: center; color: #ffffff;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; font-weight: bold; color: #25e2cc; margin-bottom: 8px;\\\">SAL&Aacute;RIO FIXO MENSAL<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 34px; line-height: 1.2; font-weight: bold; color: #ffffff; margin-bottom: 10px;\\\">R$ 1.640,00<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.6; color: #ffffff;\\\">Al&eacute;m do sal&aacute;rio, voc&ecirc; ter&aacute; benef&iacute;cios que apoiam seu bem-estar, sua rotina e seu desenvolvimento profissional.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Remunera&ccedil;&atilde;o e jornada<\/div>\\n<strong style=\\\"color: #002632;\\\">Sal&aacute;rio:<\/strong> R$ 1.640,00 <br \/><strong style=\\\"color: #002632;\\\">Escala:<\/strong> 6x1, com folgas alternadas durante a semana e aos finais de semana, al&eacute;m de 1 domingo garantido de folga por m&ecirc;s <br \/><strong style=\\\"color: #002632;\\\">Modelo de trabalho:<\/strong> presencial <br \/><strong style=\\\"color: #002632;\\\">Local:<\/strong> Alameda Araguaia, 2104 - Alphaville Industrial - Barueri\/SP<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 8px;\\\">Benef&iacute;cios para apoiar sua jornada<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.7; color: #2b2c2c; margin-bottom: 20px;\\\">Na Concentrix, queremos que voc&ecirc; tenha suporte para cuidar do seu bem-estar, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div>\\n<strong style=\\\"color: #007380;\\\">Mais flexibilidade para sua rotina<\/strong> <br \/>&bull; VA\/VR flex&iacute;vel, com liberdade para dividir o saldo entre alimenta&ccedil;&atilde;o e refei&ccedil;&atilde;o, em cart&atilde;o de ampla aceita&ccedil;&atilde;o <br \/><br \/><strong style=\\\"color: #007380;\\\">Cuidado com voc&ecirc; e sua fam&iacute;lia<\/strong> <br \/>&bull; Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica <br \/>&bull; Seguro de vida <br \/>&bull; Aux&iacute;lio creche\/bab&aacute; para crian&ccedil;as de at&eacute; 4 anos, conforme os crit&eacute;rios de elegibilidade <br \/>&bull; Wellhub, com acesso a academias, est&uacute;dios e op&ccedil;&otilde;es voltadas ao bem-estar <br \/><br \/><strong style=\\\"color: #007380;\\\">Aprendizado e novas possibilidades<\/strong> <br \/>&bull; Descontos e parcerias com faculdades e cursos de idiomas <br \/>&bull; Oportunidades para desenvolver novas habilidades no dia a dia <br \/>&bull; Plano de carreira com possibilidade de candidatura a posi&ccedil;&otilde;es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas <br \/><br \/><strong style=\\\"color: #007380;\\\">Um ambiente pensado para boas experi&ecirc;ncias<\/strong> <br \/>&bull; Espa&ccedil;os modernos e acolhedores <br \/>&bull; &Aacute;reas de descompress&atilde;o com salas de jogos e TV <br \/>&bull; Ambiente colaborativo, com troca de experi&ecirc;ncias e trabalho em equipe<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #003D5B; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">O que buscamos em voc&ecirc;<\/div>\\n&bull; Ensino m&eacute;dio completo <br \/>&bull; 18 anos ou mais <br \/>&bull; Experi&ecirc;ncia em atendimento por voz, chat e\/ou e-mail <br \/>&bull; Boa comunica&ccedil;&atilde;o e escuta ativa <br \/>&bull; Boa digita&ccedil;&atilde;o e facilidade para utilizar sistemas simult&acirc;neos <br \/>&bull; Familiaridade com tecnologia <br \/>&bull; Empatia, organiza&ccedil;&atilde;o e aten&ccedil;&atilde;o aos detalhes <br \/>&bull; Perfil colaborativo e focado em solu&ccedil;&atilde;o <br \/>&bull; Interesse em aprender, crescer e construir uma carreira com a gente<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Como funciona o processo seletivo?<\/div>\\nNosso processo seletivo &eacute; simples e pensado para conhecer melhor o seu perfil: <br \/><br \/><strong style=\\\"color: #002632;\\\">Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<\/strong> <br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder&aacute; enviar orienta&ccedil;&otilde;es por e-mail, telefone ou WhatsApp. <br \/><br \/>Esta oportunidade tamb&eacute;m est&aacute; aberta para pessoas com defici&ecirc;ncia.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Por que dar o pr&oacute;ximo passo com a Concentrix?<\/div>\\nAqui, sua comunica&ccedil;&atilde;o pode se transformar em novas habilidades, experi&ecirc;ncias e possibilidades para sua carreira. <br \/><br \/>Voc&ecirc; poder&aacute; atuar em um ambiente que conecta pessoas e tecnologia, colaborar com um time diverso e ajudar a criar experi&ecirc;ncias que fazem a diferen&ccedil;a no dia a dia dos clientes. <br \/><br \/><strong style=\\\"color: #002632;\\\">Se voc&ecirc; quer aprender, evoluir e construir uma carreira com prop&oacute;sito, queremos conhecer voc&ecirc;.<\/strong> <br \/><br \/><strong style=\\\"color: #007380;\\\">Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 190px; height: auto; margin: 0 auto 18px auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"190\\\" \/>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.7; color: #ffffff; margin-bottom: 6px;\\\">Conecte pessoas. Transforme experi&ecirc;ncias. Impulsione sua carreira.<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; line-height: 1.4; font-weight: bold; color: #25e2cc;\\\">O real come&ccedil;a aqui.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\",\"ats_external_id\":\"R1672264\",\"location\":\"Barueri, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"1640\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-08-26T20:59:07.019-03:00\",\"created_at\":\"2025-10-22T15:53:45.743-03:00\",\"latitude\":\"-23.5035117\",\"longitude\":\"-46.8785468\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MA?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Barueri\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"1000\",\"primary_location\":{\"id\":\"BR-BAR-ARAGU-01\",\"wid\":\"60ee49090703101b50781ce0aaf00000\",\"descriptor\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383934\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Barueri---Condomnio-Centro-Empresarial-Araguaia-Corporate\/ESPECIALISTA-DE-ATENDIMENTO-A-CLIENTES---BARUERI_R1672264\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Barueri---Condomnio-Centro-Empresarial-Araguaia-Corporate\/ESPECIALISTA-DE-ATENDIMENTO-A-CLIENTES---BARUERI_R1672264\/apply\",\"job_requisition_id\":\"R1672264\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1672264\",\"wid\":\"fedde5c1af281030ae116ba6c2f80000\",\"descriptor\":\"R1672264 ESPECIALISTA DE ATENDIMENTO A CLIENTES | BARUERI (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"179\",\"campaign_id\":\"307\",\"campaign_title\":\"B2C External Referral Program - Bulgaria\",\"campaign_type\":\"job_application\",\"job_title\":\"External Referral Program - Bulgaria\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":null,\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Refer your friends with us, even if you're not an employee yet!\",\"long_description\":\"<p>Are you passionate about connecting people with opportunities? At Concentrix, we&rsquo;re always on the lookout for talented individuals to join our dynamic team, and we know that YOU can help us find them!<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re thrilled to announce our Refer-a-Friend Program&mdash;an exciting chance for our community members to refer individuals who speak foreign languages and become part of our growing family!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Why get involved? When you refer someone who successfully joins us, you'll unlock fantastic gift card rewards!<\/strong><\/p>\\n<ul>\\n<li>1200 BGN gross for successful referrals with French, Italian or Turkish<\/li>\\n<li>1500 BGN gross for successful referrals with Swedish, Norwegian, Danish, German, Czech, Hungarian, Polish, Dutch, Slovak, Slovenian or Azerbaijani.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Getting started is easy! Just fill out the quick referral form on this page, and you could be on your way to earning a bonus while helping us build our dream team.<\/p>\\n<p>Don&rsquo;t miss out on this opportunity to make a difference and be rewarded while doing it! Let&rsquo;s build a brighter future together at Concentrix!<\/p>\\n<p><em>*This Program applies only for successful hires in Concentrix Services Bulgaria EOOD. For more information regarding the Program and how to receive your gift card reward, check the&nbsp;<\/em><a href=\\\"https:\/\/nam10.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fcdn.phenompeople.com%2FCareerConnectResources%2FCONCGLOBAL%2Fdocuments%2FExternalRAFProgram-TermsConditions-Consolidated-1726147825634.pdf&amp;data=05%7C02%7Cyoonji.lee%40concentrix.com%7C8dbe02d9abf847982c5308dcd32fe8e2%7C599e51d62f8c43478e591f795a51a98c%7C0%7C0%7C638617449939475297%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=9Pnzh%2FgNVElqxmONVtEcoIu0hW4DGgilC6qKIwhXMmw%3D&amp;reserved=0\\\"><em>Program Terms and Conditions<\/em><\/a><em>.<\/em><\/p>\\n<p><em>**To participate in this program, you must be an individual (i.e. not a business entity)<\/em><em> and a legal resident of the country who is at least 18 years of age. Please review the&nbsp;<a href=\\\"https:\/\/jobs.concentrix.com\/global\/en\/legal#privacy\\\">privacy policy<\/a>&nbsp;to ensure both you as the referrer and your candidate meet the program rules.<\/em><\/p>\\n<p><em>***Please note that all current Concentrix employees should refer using the internal referral program and not this form.<\/em><\/p>\",\"ats_external_id\":\"BG-307\",\"location\":\"Sofia, Sofia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T14:01:28.394+03:00\",\"created_at\":\"2025-10-21T09:52:03.228+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"95\",\"campaign_id\":\"136\",\"campaign_title\":\"Sr. SME, Operations R1626972\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior SME\",\"street\":null,\"address\":null,\"city\":null,\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Sr. SME, Operations provides floor support, learning sessions, coaching & feedback to agents (Subject Matter Expert).\",\"long_description\":\"<h2><b>Essential Functions\/Core Responsibilities<\/b><\/h2><ul><li>Provide floor support, learning sessions, coaching &amp; feedback to agents (Subject Matter Expert).<\/li><li>Assists in driving metrics of the team<\/li><li>Monitor closure of service levels regularly.<\/li><li>Ensure prompt escalations to Team Captain.<\/li><li>Supervise team in the absence of the Team Captain.<\/li><li>Monitor performance and quality scores of team.<\/li><li>Take production calls as well as escalated calls.<\/li><\/ul><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Works autonomously within established procedures and practices; seeks guidance in the more complex aspects of the process (extensive latitude for independent judgment).\u00a0 Does not have any outstanding disciplinary, attendance or performance issues.\u00a0 Analyzes process-related problems and suggest possible solutions.\u00a0 Guides and trains junior team member and facilitates their work.\u00a0 Demonstrates mastery of required behaviors\/competencies such as the ability to teach\/coach other agents and\/or support the program by performing data analysis work.\u00a0 Client feedback must be favorable for progression to this level.\u00a0 Opportunity to progress here is dependent on business needs.\u00a0 Call handling tasks may be required as business needs dictate.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p>\u00a0\u00a0\u00a0<\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education with at least 12 to 18 months of call center experience\u00a0\u00a0<\/p><p>\u2022 Ability to think clearly and can explain complex issues effectively, both above average written and verbally<\/p><p>\u2022 Demonstrate product expertise<\/p><p>\u2022 Dependable with proficient attention to detail and ability to solve complex issues<\/p><p>\u2022 Can train others<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Able to add value to the program by identifying improvement areas<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1626972\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T07:59:05.545+08:00\",\"created_at\":\"2025-09-10T17:06:48.906+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzY?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzY\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":[],\"location\":[],\"languages\":[\"English\",\"Mandarin\"],\"recruiter\":[],\"categories\":[],\"hiring_type\":\"Full_time\",\"job_profile\":[],\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-322914\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Senior-SME_R1626972-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Senior-SME_R1626972-1\/apply\",\"job_requisition_id\":\"R1626972\"}],\"organizations\":[],\"pay_rate_type\":[],\"hiring_manager\":[],\"category_groups\":[],\"job_requisition\":[],\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":[],\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"137\",\"campaign_id\":\"55\",\"campaign_title\":\"Trip (Vietnamese)\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I - Travel (Vietnamese Speaker) \",\"street\":\"THA Thailand\",\"address\":\"THA Thailand\",\"city\":\"Bangkok\",\"state\":\"Bangkok\",\"postal_code\":\"10310\",\"region\":\"Bangkok\",\"country\":\"Thailand\",\"short_description\":\"Apply now with Concentrix Thailand!\",\"long_description\":\"<p>Advisor I - Travel (Vietnamese Speaker), The Customer Service Representative will be responsible for responding to customer inquiries through phone, email, and live chat, providing assistance with travel deals, promotions, and app functionality. <br \/><br \/>This role involves troubleshooting booking issues, managing accounts, addressing payment concerns, and applying discounts or promo codes. The representative will also help customers understand terms and conditions related to offers and resolve any booking errors, payment discrepancies, or app-related technical issues. Additionally, they will handle escalated issues with professionalism, ensuring a positive and valued customer experience at all times.<\/p>\\n<p><strong>Date of joining<\/strong>: 19-Jan-26<\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 3 []\\\"><strong>Responsibilities:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Respond to customer inquiries via various channels (phone, email, and live chat) regarding travel deals, promotions, and general app functionality.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Assist customers with issues related to booking, account management, payments, and applying discounts or promotional codes.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help users understand terms and conditions related to discounts, booking deadlines, or any restrictions associated with promotions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Investigate and resolve problems related to booking errors, payment discrepancies, or technical issues within the app.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professionally manage escalated issues from customers, ensuring they are addressed quickly and effectively.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deliver a friendly and professional customer service experience, ensuring each customer feels valued.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Preferred Qualification: <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to handle multiple tasks simultaneously and efficiently prioritize customer needs.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Positive attitude, empathetic listening, and patience in dealing with diverse customer concerns.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Previous experience in customer service, ideally in the travel, e-commerce, or hospitality industry in a plus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Required Qualification:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bachelor&rsquo;s degree or above<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Native in Vietnamese<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Able to work in 24-hours shift rotations<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proven ability to write clearly, speak fluently, and listen actively in English. (CEFR B2 or above)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fresh graduates are welcome.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fixed term contract<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Employment term:<\/strong><\/p>\\n<ul>\\n<li>12 months contract&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Benefits:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation package<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Visa &amp; work permit sponsorship<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>KPI &amp; Attendance incentives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Medical Insurances<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><span data-sheets-root=\\\"1\\\"><strong>Career Framework Role<\/strong> <br \/>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.<br \/><br \/><strong>Disclaimer<\/strong> <br \/>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<br \/><br \/>Concentrix is an equal opportunity employer. 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probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Maintain basic knowledge of client products and\/or services<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Prepare complete and accurate work including appropriately notating accounts as required<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Participate in activities designed to improve customer satisfaction and business performance<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Offer additional products and\/or services<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Track, document and retrieve information in call tracking database<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/span><\/li>\\n<\/ul>\\n<p><span data-sheets-root=\\\"1\\\"><strong>Candidate Profile<\/strong><\/span><\/p>\\n<ul>\\n<li><span data-sheets-root=\\\"1\\\">High school diploma with three to six months of relevant experience preferred<\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Courteous with strong customer service orientation<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Strong computer navigation skills and PC Knowledge<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Ability to effectively communicate, both written and verbally<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Dependable with strong attention to detail<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Skilled in multi-tasking; 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Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.<br \/><br \/><strong>Disclaimer<\/strong> <br \/>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<br \/><br \/>Concentrix is an equal opportunity employer. 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including the ability to be flexible and adapt to changes quickly<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Tolerance for repetitive work in a fast-paced, high production work environment<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Ability to work as a team member, as well as independently<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Ability to rotate shifts, as needed<\/span><\/li>\\n<\/ul>\\n<p><span data-sheets-root=\\\"1\\\"><strong>Career Framework Role<\/strong> <br \/>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. 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Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/span><\/p>\",\"ats_external_id\":\"R1541278\",\"location\":\"Malaysia, Malaysia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T07:59:05.407+08:00\",\"created_at\":\"2025-09-02T19:19:58.998+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-280028\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Sunway-VISIO-TowerLevel-8-Menara-Sunway-VISIO\/Advisor-I--Customer-Service---Food-Panda-FTH_R1541278\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Sunway-VISIO-TowerLevel-8-Menara-Sunway-VISIO\/Advisor-I--Customer-Service---Food-Panda-FTH_R1541278\/apply\",\"job_requisition_id\":\"R1541278\"}]},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"139\",\"campaign_id\":\"44\",\"campaign_title\":\"Google CoMo Japanese\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"THA Bangkok - Level 12, 66 Tower, 2556 Sukhumvit Road\",\"address\":\"THA Bangkok - Level 12, 66 Tower, 2556 Sukhumvit Road\",\"city\":\"Bangkok\",\"state\":\"Bangkok\",\"postal_code\":\"10260\",\"region\":\"Bangkok\",\"country\":\"Thailand\",\"short_description\":\"Apply now with Concentrix Thailand!\",\"long_description\":\"<p><span data-sheets-root=\\\"1\\\"><strong>Essential Functions\/Core Responsibilities<\/strong><\/span><\/p>\\n<ul>\\n<li><span data-sheets-root=\\\"1\\\">Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Maintain basic knowledge of client products and\/or services<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Prepare complete and accurate work including appropriately notating accounts as required<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Participate in activities designed to improve customer satisfaction and business performance<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Offer additional products and\/or services<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Track, document and retrieve information in call tracking database<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/span><\/li>\\n<\/ul>\\n<p><span data-sheets-root=\\\"1\\\"><strong>Candidate Profile<\/strong><\/span><\/p>\\n<ul>\\n<li><span data-sheets-root=\\\"1\\\">High school diploma with three to six months of relevant experience preferred<\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Courteous with strong customer service orientation<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Strong computer navigation skills and PC Knowledge<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Ability to effectively communicate, both written and verbally<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Dependable with strong attention to detail<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Tolerance for repetitive work in a fast-paced, high production work environment<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Ability to work as a team member, as well as independently<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Ability to rotate shifts, as needed<\/span><\/li>\\n<\/ul>\\n<p><span data-sheets-root=\\\"1\\\"><strong>Career Framework Role<\/strong> <br \/>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.<br \/><br \/><strong>Disclaimer<\/strong> <br \/>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<br \/><br \/>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/span><\/p>\",\"ats_external_id\":\"R1566436\",\"location\":\"Bangkok, Bangkok\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T06:59:05.757+07:00\",\"created_at\":\"2025-09-01T14:31:53.875+07:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-thailand.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NA?\",\"apply_url\":\"https:\/\/concentrix-thailand.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-331010\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Bangkok---Level-12-66-Tower-2556-Sukhumvit-Road\/Content-Moderator--Japanese-Speaker-_R1566436\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Bangkok---Level-12-66-Tower-2556-Sukhumvit-Road\/Content-Moderator--Japanese-Speaker-_R1566436\/apply\",\"job_requisition_id\":\"R1566436\"}]},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-thailand\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"5\",\"relevance_score\":\"1\"},{\"id\":\"140\",\"campaign_id\":\"41\",\"campaign_title\":\"Google CoMo Korean\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"THA Bangkok - Level 12, 66 Tower, 2556 Sukhumvit Road\",\"address\":\"THA Bangkok - Level 12, 66 Tower, 2556 Sukhumvit Road\",\"city\":\"Bangkok\",\"state\":\"Bangkok\",\"postal_code\":\"10260\",\"region\":\"Bangkok\",\"country\":\"Thailand\",\"short_description\":\"Apply now with Concentrix Thailand!\",\"long_description\":\"<p><span data-sheets-root=\\\"1\\\"><strong>Essential Functions\/Core Responsibilities<\/strong><\/span><\/p>\\n<ul>\\n<li><span data-sheets-root=\\\"1\\\">Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Maintain basic knowledge of client products and\/or services<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Prepare complete and accurate work including appropriately notating accounts as required<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Participate in activities designed to improve customer satisfaction and business performance<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Offer additional products and\/or services<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Track, document and retrieve information in call tracking database<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/span><\/li>\\n<\/ul>\\n<p><span data-sheets-root=\\\"1\\\"><strong>Candidate Profile<\/strong><\/span><\/p>\\n<ul>\\n<li><span data-sheets-root=\\\"1\\\">High school diploma with three to six months of relevant experience preferred<\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Courteous with strong customer service orientation<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Strong computer navigation skills and PC Knowledge<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Ability to effectively communicate, both written and verbally<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Dependable with strong attention to detail<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Tolerance for repetitive work in a fast-paced, high production work environment<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Ability to work as a team member, as well as independently<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Ability to rotate shifts, as needed<\/span><\/li>\\n<\/ul>\\n<p><span data-sheets-root=\\\"1\\\"><strong>Career Framework Role<\/strong> <br \/>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.<br \/><br \/><strong>Disclaimer<\/strong> <br \/>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<br \/><br \/>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/span><\/p>\",\"ats_external_id\":\"R1687520\",\"location\":\"Bangkok, Bangkok\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T06:59:04.844+07:00\",\"created_at\":\"2025-09-01T14:26:07.530+07:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-thailand.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MQ?\",\"apply_url\":\"https:\/\/concentrix-thailand.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-304787\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Bangkok---Level-12-66-Tower-2556-Sukhumvit-Road\/Content-Moderator--Korean-Speaker-_R1593349\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Bangkok---Level-12-66-Tower-2556-Sukhumvit-Road\/Content-Moderator--Korean-Speaker-_R1593349\/apply\",\"job_requisition_id\":\"R1593349\"}]},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-thailand\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"relevance_score\":\"1\"},{\"id\":\"141\",\"campaign_id\":\"40\",\"campaign_title\":\"Google CoMo Mandarin\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"THA Bangkok - Level 12, 66 Tower, 2556 Sukhumvit Road\",\"address\":\"THA Bangkok - Level 12, 66 Tower, 2556 Sukhumvit Road\",\"city\":\"Bangkok\",\"state\":\"Bangkok\",\"postal_code\":\"10260\",\"region\":\"Bangkok\",\"country\":\"Thailand\",\"short_description\":\"Apply now with Concentrix Thailand!\",\"long_description\":\"<p><span data-sheets-root=\\\"1\\\"><strong>Essential Functions\/Core Responsibilities<\/strong><\/span><\/p>\\n<ul>\\n<li><span data-sheets-root=\\\"1\\\">Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Maintain basic knowledge of client products and\/or services<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Prepare complete and accurate work including appropriately notating accounts as required<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Participate in activities designed to improve customer satisfaction and business performance<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Offer additional products and\/or services<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Track, document and retrieve information in call tracking database<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/span><\/li>\\n<\/ul>\\n<p><span data-sheets-root=\\\"1\\\"><strong>Candidate Profile<\/strong><\/span><\/p>\\n<ul>\\n<li><span data-sheets-root=\\\"1\\\">High school diploma with three to six months of relevant experience preferred<\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Courteous with strong customer service orientation<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Strong computer navigation skills and PC Knowledge<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Ability to effectively communicate, both written and verbally<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Dependable with strong attention to detail<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Tolerance for repetitive work in a fast-paced, high production work environment<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Ability to work as a team member, as well as independently<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Ability to rotate shifts, as needed<\/span><\/li>\\n<\/ul>\\n<p><span data-sheets-root=\\\"1\\\"><strong>Career Framework Role<\/strong> <br \/>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.<br \/><br \/><strong>Disclaimer<\/strong> <br \/>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<br \/><br \/>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/span><\/p>\",\"ats_external_id\":\"R1687523\",\"location\":\"Bangkok, Bangkok\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T06:59:05.740+07:00\",\"created_at\":\"2025-09-01T14:23:00.943+07:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-thailand.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MA?\",\"apply_url\":\"https:\/\/concentrix-thailand.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-333608\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Bangkok---Level-12-66-Tower-2556-Sukhumvit-Road\/Content-Moderator--Simplified---Mandarin-_R1572474\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Bangkok---Level-12-66-Tower-2556-Sukhumvit-Road\/Content-Moderator--Simplified---Mandarin-_R1572474\/apply\",\"job_requisition_id\":\"R1572474\"}]},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-thailand\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"8\",\"relevance_score\":\"1\"},{\"id\":\"142\",\"campaign_id\":\"34\",\"campaign_title\":\"Avalon RCC Order Support\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"THA Bangkok - Bhiraj Tower at Bitech, Unit No - 1701,1702,1703,1704,1705,1706\",\"address\":\"THA Bangkok - Bhiraj Tower at Bitech, Unit No - 1701,1702,1703,1704,1705,1706\",\"city\":\"Bangkok\",\"state\":\"Bangkok\",\"postal_code\":\"10260\",\"region\":\"Bangkok\",\"country\":\"Thailand\",\"short_description\":\"Apply now with Concentrix Thailand!\",\"long_description\":\"<p><strong>Job Description&nbsp;<\/strong><\/p>\\n<ul>\\n<li>Manage order-related tasks via internal systems, including resolving payment failures, shipment issues, and technical problems to ensure timely resolution<\/li>\\n<li>Handle outbound calls and email communication with customers and internal teams to provide updates and resolve cases efficiently<\/li>\\n<li>Support and manage customers across diverse countries, ensuring effective communication and consistent service delivery&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Qualification<\/strong><\/p>\\n<ul>\\n<li>Bachelor's Degree<\/li>\\n<li>Fluent in Thai and English (B2 or above) communication (read,write,speaking) &nbsp;<\/li>\\n<li>New graduates are welcome &nbsp;<\/li>\\n<li>Experienced in Customer Service or BPO is a plus&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Working Hour<\/strong><\/p>\\n<ul>\\n<li>Working 5 days per week &nbsp;<\/li>\\n<li>Able to work on shift rotation (Shift starting time from 06.00 to 12.00) &nbsp;<\/li>\\n<li>2 days off (can be split in some cases)<\/li>\\n<li>Shifts will be announced 2 weeks or 1 month in advance<\/li>\\n<li>1 month training&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Employment Type<\/strong><\/p>\\n<ul>\\n<li>4 months contract - full time<\/li>\\n<\/ul>\\n<p><strong>Work Location<\/strong><\/p>\\n<ul>\\n<li>Bhiraj Tower at BITEC (onsite 100%)<\/li>\\n<li>Connected to BTS Bang Na (Skywalk Access)&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Perks \/Benefits:<\/strong><\/p>\\n<ul>\\n<li>Competitive market salary &nbsp;<\/li>\\n<li>Monthly incentive &nbsp;<\/li>\\n<li>Monthly bonus<\/li>\\n<li>Social Security &nbsp;<\/li>\\n<li>Group Insurance (Health)<\/li>\\n<li>Leave Entitlement (AL 12 Days, SL 30 Days, BL 3 Days, etc.)<\/li>\\n<li>Yearly Health Checkup (As per company policy)<\/li>\\n<li>Special Rewards &amp; Points to redeem any special vouchers, gifts, etc.&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><span data-sheets-root=\\\"1\\\"><strong>Career Framework Role<\/strong> <br \/>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.<br \/><br \/><strong>Disclaimer<\/strong> <br \/>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<br \/><br \/>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/span><\/p>\",\"ats_external_id\":\"R1687501\",\"location\":\"Bangkok, Bangkok\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-14T06:59:07.116+07:00\",\"created_at\":\"2025-09-01T13:50:00.043+07:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-thailand.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNA?\",\"apply_url\":\"https:\/\/concentrix-thailand.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":null,\"country\":{\"wid\":\"873d0f604e3b458c990cb4d83a5c0f14\",\"iso2\":\"TH\",\"iso3\":\"THA\",\"descriptor\":\"Thailand\",\"iso_numeric\":\"764\"},\"primary_location\":{\"id\":\"TH-BAN-BTBTW-01\",\"wid\":\"740544c0a47f0183eab0568f1f11f764\",\"descriptor\":\"THA Bangkok - Bhiraj Tower at Bitech, Unit No - 1701,1702,1703,1704,1705,1706\"}},\"recruiter\":{\"email\":{\"wid\":\"a44c05f1e31d10226f3ce8d6baa60003\",\"address\":\"avassada.nimiwattana1@concentrix.com\"},\"last_name\":\"Nimiwattana\",\"first_name\":\"Avassada\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-315317\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Bangkok---Bhiraj-Tower-at-Bitech-Unit-No---170117021703170417051706\/Customer-Advisor--Order-Support-_R1614254\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Bangkok---Bhiraj-Tower-at-Bitech-Unit-No---170117021703170417051706\/Customer-Advisor--Order-Support-_R1614254\/apply\",\"job_requisition_id\":\"R1614254\"}],\"organizations\":[{\"wid\":\"f9af6d72609801fb2424b51b3f0619a3\",\"descriptor\":\"2360 - Avalon - AOSTHAILAND\",\"reference_id\":\"AOSTHAILAND\",\"custom_reference_id\":\"AOSTHAILAND\"},{\"wid\":\"679b1fc12b4701cb9cf50c2fb2298251\",\"descriptor\":\"Avalon_RCC\",\"reference_id\":\"Avalon_RCC_PHL\",\"custom_reference_id\":\"Avalon_RCC_PHL\"},{\"wid\":\"df2f068c35b10197247f6e4b5010c31e\",\"descriptor\":\"W0ZBMA AvalonRCC-SVCS-APAC-Spec-Odr-PH-THI-BKK\",\"reference_id\":\"W0ZBMA\",\"custom_reference_id\":\"W0ZBMA\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"c0f1b270ce991002fc1dc38cecc90002\",\"address\":\"chariff.boonmalert@concentrix.com\"},\"last_name\":\"Boonmalert\",\"first_name\":\"Chariff\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1614254\",\"wid\":\"22db04114186103919ab6c4f28380000\",\"descriptor\":\"R1614254 Customer Advisor (Order Support) (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-thailand\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"143\",\"campaign_id\":\"33\",\"campaign_title\":\"Avalon RCC After Sales Service TH EN\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"THA Thailand\",\"address\":\"THA Thailand\",\"city\":\"Bangkok\",\"state\":\"Bangkok\",\"postal_code\":\"10310\",\"region\":\"Bangkok\",\"country\":\"Thailand\",\"short_description\":\"Apply now with Concentrix Thailand!\",\"long_description\":\"<p>We are looking for a <strong>Customer Advisor to join our Electronic After-Sales Service team<\/strong>. In this role, you will assist customers following their product purchase, handling tasks such as issuing invoices, processing product returns, and managing damage claims.<br \/><br \/>The position primarily involves inbound customer calls, providing support and solutions to ensure a positive post-purchase experience.<\/p>\\n<p><strong>Starting Date: Immidate Joiners!<\/strong><\/p>\\n<p><strong>Worklocation: Bhiraj Tower, Bangma&nbsp;<\/strong><\/p>\\n<p><br \/><strong>Job Description<\/strong><\/p>\\n<ul>\\n<li>Receive inbound calls from customers regarding after-sales service.<\/li>\\n<li>Perform after-sales service tasks for customers. (e.g. issue product invoices, handle product returns when customers are dissatisfied with the products they purchase through official store, replace products for customers in case they are defective)<\/li>\\n<li>Provide inventory stock checks for customers through phone calls. 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Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.<br \/><br \/><strong>Disclaimer<\/strong> <br \/>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<br \/><br \/>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/span><\/p>\",\"ats_external_id\":\"R1687500\",\"location\":\"Bangkok, Bangkok\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T06:59:05.712+07:00\",\"created_at\":\"2025-09-01T13:45:48.765+07:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-thailand.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMw?\",\"apply_url\":\"https:\/\/concentrix-thailand.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"location\":{\"city\":null,\"country\":{\"wid\":\"873d0f604e3b458c990cb4d83a5c0f14\",\"iso2\":\"TH\",\"iso3\":\"THA\",\"descriptor\":\"Thailand\",\"iso_numeric\":\"764\"},\"primary_location\":{\"id\":\"TH-BAN-BTBTW-01\",\"wid\":\"740544c0a47f0183eab0568f1f11f764\",\"descriptor\":\"THA Bangkok - Bhiraj Tower at Bitech, Unit No - 1701,1702,1703,1704,1705,1706\"}},\"recruiter\":{\"email\":{\"wid\":\"a44c05f1e31d10226f3ce8d6baa60003\",\"address\":\"avassada.nimiwattana1@concentrix.com\"},\"last_name\":\"Nimiwattana\",\"first_name\":\"Avassada\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-352584\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Thailand\/Customer-Advisor--Electronic-After-Sales-Service-_R1687500\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Thailand\/Customer-Advisor--Electronic-After-Sales-Service-_R1687500\/apply\",\"job_requisition_id\":\"R1687500\"}],\"organizations\":[{\"wid\":\"f9af6d72609801fb2424b51b3f0619a3\",\"descriptor\":\"2360 - Avalon - AOSTHAILAND\",\"reference_id\":\"AOSTHAILAND\",\"custom_reference_id\":\"AOSTHAILAND\"},{\"wid\":\"679b1fc12b4701cb9cf50c2fb2298251\",\"descriptor\":\"Avalon_RCC\",\"reference_id\":\"Avalon_RCC_PHL\",\"custom_reference_id\":\"Avalon_RCC_PHL\"},{\"wid\":\"df2f068c35b10197247f6e4b5010c31e\",\"descriptor\":\"W0ZBMA AvalonRCC-SVCS-APAC-Spec-Odr-PH-THI-BKK\",\"reference_id\":\"W0ZBMA\",\"custom_reference_id\":\"W0ZBMA\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"c0f1b270ce991002fc1dc38cecc90002\",\"address\":\"chariff.boonmalert@concentrix.com\"},\"last_name\":\"Boonmalert\",\"first_name\":\"Chariff\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1531280\",\"wid\":\"600e524ccee310177baf45818c2e0000\",\"descriptor\":\"R1531280 Customer Advisor (Electronic After-Sales Service) (Evergreen) (Closed)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-thailand\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"62\",\"campaign_id\":\"17\",\"campaign_title\":\"Customer Service - Indonesia (Evergreen)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative \",\"street\":\"IDN Jakarta\",\"address\":\"IDN Jakarta\",\"city\":\"Jakarta\",\"state\":\"Jakarta\",\"postal_code\":\"12940\",\"region\":\"Jakarta\",\"country\":\"Indonesia\",\"short_description\":\"Apply now!\",\"long_description\":\"<p><strong>Fungsi Pokok\/Tanggung Jawab Inti<\/strong><\/p>\\n<ul>\\n<li>Memastikan layanan yang diberikan kepada pelanggan memenuhi Indikator Kinerja Utama (&lsquo;KPI&rsquo;) yang sesuai kontrak<\/li>\\n<li>Memperjelas persyaratan pelanggan; menggali pemahaman, menggunakan alat dan sumber daya pendukung keputusan untuk memberikan solusi yang tepat kepada pelanggan<\/li>\\n<li>Mendengarkan kebutuhan dan kekhawatiran pelanggan dengan saksama; Tunjukkan empati sambil memaksimalkan kesempatan untuk membangun hubungan baik dengan pelanggan.<\/li>\\n<li>Sambut pelanggan dengan sopan, ramah, dan profesional sesuai prosedur yang telah disepakati.<\/li>\\n<li>Pertahankan pengetahuan dasar tentang produk dan\/atau layanan klien.<\/li>\\n<li>Siapkan pekerjaan yang lengkap dan akurat, termasuk pencatatan akun yang sesuai jika diperlukan.<\/li>\\n<li>Berpartisipasi dalam kegiatan yang dirancang untuk meningkatkan kepuasan pelanggan dan kinerja bisnis.<\/li>\\n<li>Menawarkan produk dan\/atau layanan tambahan.<\/li>\\n<li>Lacak, dokumentasikan, dan ambil informasi dalam basis data pelacakan panggilan.<\/li>\\n<li>Tanggapi pertanyaan pelanggan dengan merujuk mereka ke materi yang dipublikasikan, sumber sekunder, atau staf yang lebih senior.<\/li>\\n<\/ul>\\n<p><strong>Profil Kandidat.<\/strong><\/p>\\n<ul>\\n<li>Minimum pendidikan D3\/S1 dengan pengalaman relevan tiga hingga enam bulan lebih disukai.<\/li>\\n<li>Sopan dan memiliki orientasi layanan pelanggan yang kuat.<\/li>\\n<li>Keterampilan navigasi komputer yang kuat dan Pengetahuan PC.<\/li>\\n<li>Kemampuan berkomunikasi secara efektif, baik tertulis maupun lisan.<\/li>\\n<li>Dapat diandalkan dengan perhatian yang tinggi terhadap detail.<\/li>\\n<li>Terampil dalam multitasking. termasuk kemampuan untuk fleksibel dan beradaptasi dengan perubahan dengan cepat<\/li>\\n<li>Toleransi terhadap pekerjaan berulang dalam lingkungan kerja yang serba cepat dan berproduksi tinggi<\/li>\\n<li>Mampu bekerja sebagai anggota tim, maupun secara mandiri<\/li>\\n<li>Menunjukkan kesabaran dalam semua situasi kontak dengan pelanggan; termasuk menjaga nada dan sikap yang menyenangkan dan profesional<\/li>\\n<li>Mampu merotasi shift, sesuai kebutuhan<\/li>\\n<\/ul>\\n<p><strong>Peran Kerangka Karier<\/strong><br \/>Memiliki keahlian dasar yang dibutuhkan program untuk melakukan tugas-tugas rutin dalam proses sederhana tetapi kurang memiliki pengetahuan khusus tentang program\/produk. Bekerja dengan pengawasan ketat dan prosedur yang ditetapkan dengan jelas. Mulai menunjukkan keakraban dengan terminologi klien, standar operasional, dan prosedur. Pemula tanpa tingkat kinerja metrik yang berkelanjutan.<\/p>\\n<p><strong>Sanggahan<\/strong><br \/>Pernyataan di atas dimaksudkan untuk menggambarkan sifat umum dan tingkat pekerjaan yang dilakukan oleh orang-orang yang ditugaskan untuk pekerjaan ini. Pernyataan ini tidak dimaksudkan sebagai daftar lengkap semua tanggung jawab, tugas, dan keahlian yang dibutuhkan oleh personel yang bekerja dalam jabatan ini.<\/p>\\n<p>Concentrix adalah pemberi kerja dengan kesempatan yang sama. 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Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. 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Not a problem!<br \/>O<strong>ur lines are open 9:00am-7:00pm Monday to Friday to help you strike an excellent work life balance! <\/strong><\/p>\\n<p><strong>Possibility for hybrid work after the 6th month!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Respond to inbound customer requests, document relevant case information<\/li>\\n<li>Ensure excellent customer satisfaction<\/li>\\n<li>Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via phone\/email\/chat\/social\/social messaging channels (as assigned)<\/li>\\n<li>Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented<\/li>\\n<li>Collaborate with other technicians to resolve or properly close help tickets<\/li>\\n<li>Manage an individual ticket queue<\/li>\\n<li>Responsible for following the direction of management and providing feedback<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What do you need?<\/strong><\/p>\\n<ul>\\n<li>Exceptionally customer-focused<\/li>\\n<li>Fluency in German, both in verbal and written communication<\/li>\\n<li>Good level of English in both verbal and written communication (for training purposes)<\/li>\\n<li>At least 6 months of experience in a front-line technical customer service role preferred<\/li>\\n<li>&nbsp;Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li>\\n<li>Demonstrate patience when communicating and solving issues<\/li>\\n<li>Treat all data and personal information with utmost confidentiality&nbsp;&nbsp;<\/li>\\n<li>Keep up with the latest IT and tech-related trends<\/li>\\n<li>Proactive, self-motivated, and a great team player<\/li>\\n<li>Excellent soft skills, particularly in<\/li>\\n<li>Demonstrating empathy in active listening skills<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>Full-time role with working shifts Monday to Friday, 9:00-18:00 and 10:00-19:00.<\/li>\\n<li>Competitive salary &ndash; 1991.48 EUR gross<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Continuous training and upskilling programs through Concentrix University<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong>&nbsp;<strong><em>Bulgaria is an equal-opportunity employer<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"BG-290\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T14:20:09.656+03:00\",\"created_at\":\"2025-08-14T10:53:27.666+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"182\",\"campaign_id\":\"289\",\"campaign_title\":\"Signify\/ Dutch\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Solutions Advisor with Dutch\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>You are wanted!<\/strong><br \/><br \/><strong>Our Brand New Opportunity Awaits!<\/strong><br \/>If you are passionate about delivering outstanding customer and B2B support in a fast-paced environment, and if you're looking for a place where <strong>your skills make a real impact<\/strong>, we have the perfect role for you!<\/p>\\n<p><strong>Role<\/strong><strong>&nbsp;Overview<\/strong><\/p>\\n<p>Fantastic opportunities working with the world's leading lighting solutions provider! Our energy-efficient lighting products, systems, and services enable the customers and B2B partners to enjoy a superior quality of light, and make people&rsquo;s lives safer and more comfortable, businesses more productive, and cities more livable.<\/p>\\n<p>Want your weekends free? Not a problem!<br \/><strong>Our lines are open 10:00 am - 7:00 pm Monday to Friday to help you strike an excellent work-life balance! <\/strong><\/p>\\n<p><strong>Possibility for hybrid work after the 6th month!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Respond to inbound customer requests, document relevant case information<\/li>\\n<li>Understand client needs and present tailored solutions that align with their business goals<\/li>\\n<li>Ensure excellent customer satisfaction<\/li>\\n<li>Ability to assist users and corporate partners with Pre-Sales, General Inquiries, and technical support issues via phone\/email\/chat\/social\/social messaging channels (as assigned)<\/li>\\n<li>Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented<\/li>\\n<li>Collaborate with other technicians to resolve or properly close help tickets<\/li>\\n<li>Manage an individual ticket queue<\/li>\\n<li>Responsible for following the direction of management and providing feedback<\/li>\\n<\/ul>\\n<p><strong>What do you need?<\/strong><\/p>\\n<ul>\\n<li>Exceptionally customer-focused<\/li>\\n<li>Fluency in Dutch, both in verbal and written communication<\/li>\\n<li>Advanced level of English in both verbal and written communication<\/li>\\n<li>At least 6 months of experience in a front-line technical customer service or account management role<\/li>\\n<li>&nbsp;Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li>\\n<li>Demonstrate patience when communicating and solving issues<\/li>\\n<li>Treat all data and personal information with utmost confidentiality&nbsp;&nbsp;<\/li>\\n<li>Keep up with the latest IT and tech-related trends<\/li>\\n<li>Proactive, self-motivated, and a great team player<\/li>\\n<li>Excellent soft skills, particularly in demonstrating empathy in active listening skills and demonstrating empathy<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>Full-time role with working shifts between 10:00 a.m. &ndash; 7:00 p.m., Monday &ndash; Friday<\/li>\\n<li>Competitive salary &ndash; 4400 BGN<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Continuous training and upskilling programs through Concentrix University<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong>&nbsp;<strong><em>Bulgaria is an equal-opportunity employer<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"BG-289\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T14:20:09.597+03:00\",\"created_at\":\"2025-08-14T10:45:06.032+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODk?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"183\",\"campaign_id\":\"288\",\"campaign_title\":\"CAK\/ Dutch\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Care Coordinator with Dutch\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>You are wanted! <\/strong><\/p>\\n<p><strong>Our Brand New Opportunity Awaits!<\/strong><\/p>\\n<p>If you are passionate about delivering outstanding customer support in a fast-paced environment, and if you're looking for a place where <strong>your skills make a real impact<\/strong>, we have the perfect role for you!<\/p>\\n<p><strong>Role Overview:<\/strong><\/p>\\n<p>Step into the pivotal role of a <strong>Customer Care Coordinator<\/strong> and join our mission of excellence in managing crucial schemes like the Health Insurance Act (Zvw), Social Support Act (Wmo), and Long-Term Care Act (Wlz)! You will handle vital inquiries, directly influencing customer satisfaction and service quality.<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li><strong>Engage with Customers:<\/strong>&nbsp;Handle calls regarding outstanding balances, direct debits, and scheme modifications for Wmo and Wlz<\/li>\\n<li><strong>Efficient Processing:<\/strong>&nbsp;Manage written requests for updates to account information and ensure seamless direct debit processes<\/li>\\n<li><strong>Deliver Excellence:<\/strong>&nbsp;Provide top-notch customer service while maintaining high standards of administrative accuracy<\/li>\\n<\/ul>\\n<p><strong>Ideal Candidate Traits:<\/strong><\/p>\\n<ul>\\n<li><strong>Masterful Language Skills:&nbsp;<\/strong>Fluency in Dutch (both verbal and written) and good command of English<\/li>\\n<li><strong>Exceptional Communicator:<\/strong>&nbsp;Your ability to convey ideas clearly and engagingly sets you apart<\/li>\\n<li><strong>Tech-Savvy:<\/strong>&nbsp;You're comfortable using various computer applications and tools, making technology work for you<\/li>\\n<li><strong>Organized and Analytical:<\/strong>&nbsp;Your decision-making prowess and analytical capabilities help you stay ahead, keeping everything on track<\/li>\\n<li><strong>Customer-Centric Attitude:<\/strong>&nbsp;You have a positive outlook with a relentless focus on delivering outstanding customer satisfaction<\/li>\\n<li><strong>Valuable Experience:<\/strong>&nbsp;While previous experience in a customer service center is a plus, your eagerness to learn and grow is what truly matters to us<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>Salary at the amount of 2045.17 EUR gross<\/li>\\n<li>Standard working hours<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-288\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T14:20:09.543+03:00\",\"created_at\":\"2025-08-14T09:40:47.777+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODg?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"184\",\"campaign_id\":\"278\",\"campaign_title\":\"Egencia\/ German\/ Sofia\/ night shifts\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Travel Consultant with German - Night Shifts\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Each year our client helps thousands of companies in over 60 markets to better manage their travel programs by providing modern solutions and exceptional service.<\/p>\\n<p><strong>Do you have experience in the travel industry? <\/strong><strong>Are you looking to have your flexible working schedule and strike that perfect work-life balance? <\/strong><strong>Join one of the world&rsquo;s leading Business Travel organizations!<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Working time:&nbsp;<\/strong><strong>00:00 a.m - 08:00 a.m Monday - Sunday<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<p>You will deliver high-touch customer care to business travelers embarking on worldwide travel, finding solutions for flight, hotels, train-travel and beyond before and during their business trips. Your help will ensure they fly with ease, arrive fresh for meetings and get back home on time for their family and friends.<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong phone and verbal communication skills, along with active listening.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in German, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working level of English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience<strong> <\/strong>in the travel, airline, hospitality or similar industry is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience in a customer experience center is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good typing and computer skills (MS Office applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with working shifts between <strong>00:00 and 8:00 Monday - Sunday<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary of <span data-teams=\\\"true\\\"><strong>1,942.91 EUR<\/strong> + up to <strong>511.30 EUR<\/strong> (prorated based on the number of worked days in the month) + Performance based bonus + Additional payment for night hours<\/span><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-278\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T14:20:06.079+03:00\",\"created_at\":\"2025-08-13T16:06:27.633+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzg?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"185\",\"campaign_id\":\"277\",\"campaign_title\":\"Egencia\/ German\/ Sofia\/ late shifts\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Travel Consultant with German - Late Shifts\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Each year our client helps thousands of companies in over 60 markets to better manage their travel programs by providing modern solutions and exceptional service.<\/p>\\n<p><strong>Do you have experience in the travel industry? <\/strong><strong>Are you looking to have your flexible working schedule and strike that perfect work-life balance? <\/strong><strong>Join one of the world&rsquo;s leading Business Travel organizations!<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Working time: 3:00pm-12:00am Monday - Sunday<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<p>You will deliver high-touch customer care to business travelers embarking on worldwide travel, finding solutions for flight, hotels, train-travel and beyond before and during their business trips. Your help will ensure they fly with ease, arrive fresh for meetings and get back home on time for their family and friends.<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong phone and verbal communication skills, along with active listening.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in German, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working level of English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience<strong> <\/strong>in the travel, airline, hospitality or similar industry is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience in a customer experience center is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good typing and computer skills (MS Office applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary of 4,000 BGN gross with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-277\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T14:20:06.021+03:00\",\"created_at\":\"2025-08-13T16:02:29.450+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzc?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"186\",\"campaign_id\":\"273\",\"campaign_title\":\"CP\/ French\/ WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Representative with French for EV Charging Company\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"\",\"region\":\"Remote\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\"><strong>We are growing!<\/strong><\/p>\\n<p>Our client operates the world&rsquo;s largest and most open electric vehicle charging network. They also design, build, and support the technology that powers it.<\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<p>As a representative of the company, you will be expected to deliver high-quality customer service by phone. You will receive inbound calls from current and prospective customers needing real-time assistance. You will provide problem resolution to the customers by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include resolving username\/password problems, uninstalling\/reinstalling the mobile application, verifying proper account setup, and guiding users to navigate application menus. You will provide support by clearly communicating solutions in a user-friendly, professional manner.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in <strong>French and English<\/strong>, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication and customer handling skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience in a customer service center is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Solid computer skills (MS Office, use of the internet, e-mail, and web-based applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Interest in technology and desire to learn new skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be organized, have problem-solving and analytical skills&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Standard working hours from Monday to Sunday (flexible shifts from 9:00 am to 9:00 pm)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Virtual training and work-from-home options<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!&nbsp;<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-273\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-01T02:59:06.871+03:00\",\"created_at\":\"2025-08-13T13:02:11.518+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzM?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"44\",\"campaign_id\":\"7\",\"campaign_title\":\"Bucaramanga EN\",\"campaign_type\":\"job_application\",\"job_title\":\"Bilingual Positions\",\"street\":\"COL Bucaramanga - Cra. 27 #33-51 Mejoras P\u00fablicas\",\"address\":\"COL Bucaramanga - Cra. 27 #33-51 Mejoras P\u00fablicas\",\"city\":\"Bucaramanga\",\"state\":\"Santander\",\"postal_code\":\"680002\u00a0\",\"region\":\"Santander\",\"country\":\"Colombia\",\"short_description\":\"Bilingual Positions in Bucaramanga\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Build Your Career with Concentrix Colombia!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Ready for a new opportunity? At Concentrix Colombia, you&rsquo;ll find the tools, support, and team environment to grow professionally while delivering great customer experiences. Join us and make an impact. \ud83c\udf1f<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Customer Support Representative<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Assist customers via phone, chat, or email with clarity and professionalism.<\/li>\\n<li style=\\\"color: #002f35;\\\">Follow processes and use internal tools to resolve inquiries efficiently.<\/li>\\n<li style=\\\"color: #002f35;\\\">Collaborate with your team to ensure an excellent service experience.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benefits<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Competitive base salary<br \/>\u2705 Paid training and development<br \/>\u2705 Legal benefits and job stability<br \/>\u2705 Inclusive, people-first culture<br \/>\u2705 Opportunities for growth and advancement<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requirements<\/div>\\n<p style=\\\"color: #002f35;\\\">High school diploma<br \/>Clear communication skills<br \/>Basic computer literacy<br \/>Customer-focused mindset<br \/>Schedule flexibility<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Apply today and start your journey with Concentrix Colombia!<\/p>\",\"ats_external_id\":\"R1663996\",\"location\":\"Bucaramanga, Santander\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T19:59:23.046-04:00\",\"created_at\":\"2025-08-08T00:21:13.987-04:00\",\"latitude\":\"7.119349\",\"longitude\":\"-73.1227416\",\"landing_page_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83?\",\"apply_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Bucaramanga\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"primary_location\":{\"id\":\"CO-BUC-CARRE-01\",\"wid\":\"c26c745aa4a0101d47a216bceb060000\",\"descriptor\":\"COL Bucaramanga - Cra. 27 #33-51 Mejoras P\u00fablicas\"}},\"recruiter\":{\"email\":{\"wid\":\"a56faa9f90a7101652ac1915fddf0005\",\"address\":\"wuendy.lopez@concentrix.com\"},\"last_name\":\"Lopez Botero\",\"first_name\":\"Alejandra\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338342\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bucaramanga---Cra-27-33-51-Mejoras-Pblicas\/Customer-Service-Bucaramanga-EN_R1663996\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bucaramanga---Cra-27-33-51-Mejoras-Pblicas\/Customer-Service-Bucaramanga-EN_R1663996\/apply\",\"job_requisition_id\":\"R1663996\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"81589ed690371019614710d872200003\",\"address\":\"luisalejandro.sandoval@concentrix.com\"},\"last_name\":\"Sandoval\",\"first_name\":\"Alejandro\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663996\",\"wid\":\"160d3372f9a9102809f5591164a10000\",\"descriptor\":\"R1663996 Customer Service Bucaramanga EN (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-colombia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"125\",\"campaign_id\":\"12\",\"campaign_title\":\"San Isidro Ventas\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Ventas \",\"street\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"address\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"city\":\"San Isidro\",\"state\":\"Lima\",\"postal_code\":\"1000\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"The Advisor I, Technical Support responds to basic and routine inquiries of a technical nature including hardware\/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Assist external users of the client&#39;s technical products or services; identify, investigate, research and provide resolution to user questions and problems<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Follow appropriate escalation path to resolve technical issues; including making follow up outbound calls to customers or other parties as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Solve problems that are generally unstructured and require extensive use of conceptual thinking skills<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate\u2019s Degree in related technical discipline with six years of related technical experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Achieve and maintain recognized and applicable technical certification(s)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Relevant technical expertise related to program (i.e. hardware, software, networking, data storage, troubleshooting, repair)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Working knowledge of client technical systems<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently with minimal supervision<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skillset to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels .<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p><\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education in related technical discipline.\u00a0 No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u2022 Ability to resolve basic to moderate technical issues<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1664377\",\"location\":\"San Isidro, Lima\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-24T18:59:06.805-05:00\",\"created_at\":\"2025-08-05T00:56:05.530-05:00\",\"latitude\":\"-12.0466888\",\"longitude\":\"-77.04308859999999\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMg?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"San Isidro\",\"state\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"postal_code\":\"1000\",\"primary_location\":{\"id\":\"PE-LIM-SANLU-01\",\"wid\":\"071c55911ca81018377751ee0d690000\",\"descriptor\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"c48bdf991b8b100409a9ec74a9d10000\",\"address\":\"alberto.rodriguez2@concentrix.com\"},\"last_name\":\"Rodriguez\",\"first_name\":\"Alberto\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0610\",\"wid\":\"f9af6d726098012df3d36dfc4f068be2\",\"descriptor\":\"Advisor I, Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356586\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Soporte-Tcnico-ES_R1664377\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Soporte-Tcnico-ES_R1664377\/apply\",\"job_requisition_id\":\"R1664377\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"679768bf490510040a689ad379da0006\",\"address\":\"cynthia.alata@concentrix.com\"},\"last_name\":\"Alata\",\"first_name\":\"Cynthia\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664377\",\"wid\":\"5495427cd65410284fb76c1db55c0000\",\"descriptor\":\"R1664377 San Isidro Ventas (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"c48bdf991b8b100409a9ec74a9d10000\",\"address\":\"alberto.rodriguez2@concentrix.com\"},\"last_name\":\"Rodriguez\",\"first_name\":\"Alberto\"},{\"email\":{\"wid\":\"679768bf490510040938cb22eb4c0006\",\"address\":\"brenda.prado@concentrix.com\"},\"last_name\":\"Prado\",\"first_name\":\"Brenda\"},{\"email\":{\"wid\":\"dcb05f2e652510040a3e9c6a17cd0002\",\"address\":\"cesar.gamio@concentrix.com\"},\"last_name\":\"Gamio\",\"first_name\":\"Cesar\"},{\"email\":{\"wid\":\"09134032de50100409aa0c1c025e0003\",\"address\":\"christie.villarreal@concentrix.com\"},\"last_name\":\"Villarreal\",\"first_name\":\"Christie\"},{\"email\":{\"wid\":\"558b2fc81ce41015575ce1e19c760000\",\"address\":\"clarissa.chiroque@concentrix.com\"},\"last_name\":\"Chiroque\",\"first_name\":\"Clarissa\"},{\"email\":{\"wid\":\"9f1773ba2eda1038f27afc8b90960000\",\"address\":\"david.sauni@concentrix.com\"},\"last_name\":\"Sau\u00f1i\",\"first_name\":\"David\"},{\"email\":{\"wid\":\"0e8257cfafcb101420b3fe8915010002\",\"address\":\"daysinicole.gallo1@concentrix.com\"},\"last_name\":\"Gallo\",\"first_name\":\"Daysi\"},{\"email\":{\"wid\":\"e98ace25b06f100409b17125b28a0003\",\"address\":\"gabriela.guzman@concentrix.com\"},\"last_name\":\"Guzman\",\"first_name\":\"Gabriela\"},{\"email\":{\"wid\":\"db3c2838e0b710211e035ee49f9e0000\",\"address\":\"gianellasofia.romero@concentrix.com\"},\"last_name\":\"Romero\",\"first_name\":\"Gianella Sof\u00eda\"},{\"email\":{\"wid\":\"97a53c4a0e8a1004091220447b850001\",\"address\":\"giuliana.goicochea@concentrix.com\"},\"last_name\":\"Goicochea\",\"first_name\":\"Giuliana\"},{\"email\":{\"wid\":\"70e5e9e348cb1010630bc7c46eab0001\",\"address\":\"iosivlibiakisrael.cornejo@concentrix.com\"},\"last_name\":\"Cornejo\",\"first_name\":\"Iosiv Libiak Israel\"},{\"email\":{\"wid\":\"fe39dae73bbe10040924a1e3c26b0001\",\"address\":\"italo.sanchez@concentrix.com\"},\"last_name\":\"Sanchez\",\"first_name\":\"Italo\"},{\"email\":{\"wid\":\"5c31bebadf84101df00c6a234a260006\",\"address\":\"jessicaivone.bardalez@concentrix.com\"},\"last_name\":\"Bardalez\",\"first_name\":\"Jessica Ivone\"},{\"email\":{\"wid\":\"cef327a592a310040940ec49b67e0002\",\"address\":\"jesus.guzman@concentrix.com\"},\"last_name\":\"Guzman\",\"first_name\":\"Jesus\"},{\"email\":{\"wid\":\"7a81d3cb766210061207025292cc0003\",\"address\":\"jesus.diestra@concentrix.com\"},\"last_name\":\"Diestra\",\"first_name\":\"Jesus\"},{\"email\":{\"wid\":\"7f97141f1016102218074cdd1e950006\",\"address\":\"jhonnyalexander.sarango@concentrix.com\"},\"last_name\":\"Sarango\",\"first_name\":\"Jhonny Alexander\"},{\"email\":{\"wid\":\"36c59e08df23100409b3757798ee0002\",\"address\":\"joa.choque@concentrix.com\"},\"last_name\":\"Choque\",\"first_name\":\"Joa\"},{\"email\":{\"wid\":\"503c0258d73f10040979cc590a910003\",\"address\":\"jonnally.cotrina@concentrix.com\"},\"last_name\":\"Cotrina\",\"first_name\":\"Jonnally\"},{\"email\":{\"wid\":\"40863ea9ad9310040911ab1e77f40000\",\"address\":\"katty.reyes@concentrix.com\"},\"last_name\":\"Reyes\",\"first_name\":\"Katty\"},{\"email\":{\"wid\":\"ba89be6850b3101fcad4a0d0015d0004\",\"address\":\"ladyvanesa.auccapuma@concentrix.com\"},\"last_name\":\"Auccapuma\",\"first_name\":\"Lady Vanesa\"},{\"email\":{\"wid\":\"714a698555c910040aaf830878e40000\",\"address\":\"lucy.chamorro@concentrix.com\"},\"last_name\":\"Chamorro\",\"first_name\":\"Lucy\"},{\"email\":{\"wid\":\"23faf16442bb10060cde43b39b550005\",\"address\":\"maly.calsina@concentrix.com\"},\"last_name\":\"Calsina\",\"first_name\":\"Maly\"},{\"email\":{\"wid\":\"c65eb1fdf90b1012448d8a62e01d0001\",\"address\":\"mariafe.campos@concentrix.com\"},\"last_name\":\"Campos\",\"first_name\":\"Maria fe\"},{\"email\":{\"wid\":\"4739078f5c4e1007cdc9e447f6500003\",\"address\":\"nahorimilagros.alcantara@concentrix.com\"},\"last_name\":\"Alcantara\",\"first_name\":\"Nahori Milagros\"},{\"email\":{\"wid\":\"9c94fd0d3b331014b0ca6982c41f0003\",\"address\":\"nelida.paucar@concentrix.com\"},\"last_name\":\"Paucar\",\"first_name\":\"Nelida\"},{\"email\":{\"wid\":\"739de12bd6281019675811f412b60001\",\"address\":\"patrick.flores@concentrix.com\"},\"last_name\":\"Flores\",\"first_name\":\"Patrick\"},{\"email\":{\"wid\":\"e57c0c3648d81038ee516b6650130003\",\"address\":\"renzo.moncada@concentrix.com\"},\"last_name\":\"Moncada\",\"first_name\":\"Renzo\"},{\"email\":{\"wid\":\"2d6ea1ae88ab1001675f9425425f0000\",\"address\":\"ritamariadelcarmen.inga@concentrix.com\"},\"last_name\":\"Inga\",\"first_name\":\"Rita\"},{\"email\":{\"wid\":\"e98ace25b06f100409662ca07e6a0002\",\"address\":\"rosa.llontop@concentrix.com\"},\"last_name\":\"Llontop\",\"first_name\":\"Rosa\"},{\"email\":{\"wid\":\"6ab34d6b685c101df0045177c2b40003\",\"address\":\"roxanamilagros.torres@concentrix.com\"},\"last_name\":\"Torres\",\"first_name\":\"Roxana Milagros\"},{\"email\":{\"wid\":\"558b2fc81ce41015575cd4ae32460000\",\"address\":\"ruth.velasque@concentrix.com\"},\"last_name\":\"Velasque\",\"first_name\":\"Ruth\"},{\"email\":{\"wid\":\"5bf9c50ec2241009be41922920920004\",\"address\":\"scarlet.alva@concentrix.com\"},\"last_name\":\"Alva\",\"first_name\":\"Scarlet\"},{\"email\":{\"wid\":\"6fc5e82d8409102838960533e4670003\",\"address\":\"sergio.gallardo@concentrix.com\"},\"last_name\":\"Gallardo\",\"first_name\":\"Sergio\"},{\"email\":{\"wid\":\"c48bdf991b8b100409dbfb68e5830001\",\"address\":\"valeria.valdivia@concentrix.com\"},\"last_name\":\"Valdivia\",\"first_name\":\"Valeria\"},{\"email\":{\"wid\":\"9b6ad0afd58210040a67166c7a260003\",\"address\":\"vanessa.tincopa@concentrix.com\"},\"last_name\":\"Tincopa\",\"first_name\":\"Vanessa\"},{\"email\":{\"wid\":\"c6e694b21db01002c3b120be2d010001\",\"address\":\"victoriamaruja.cervantes@concentrix.com\"},\"last_name\":\"Cervantes\",\"first_name\":\"Victoria Maruja\"},{\"email\":{\"wid\":\"93cc79d76c9a103030cd5b60f4410000\",\"address\":\"vivianscarlett.segura@concentrix.com\"},\"last_name\":\"Segura\",\"first_name\":\"Vivian Scarlett\"},{\"email\":{\"wid\":\"9b6ad0afd582100408fd25d2779a0004\",\"address\":\"yohana.quijandria@concentrix.com\"},\"last_name\":\"Quijandria\",\"first_name\":\"Yohana\"},{\"email\":{\"wid\":\"427e533aa5ed1011fd45c4464f6e0006\",\"address\":\"zulema.lopez@concentrix.com\"},\"last_name\":\"Lopez\",\"first_name\":\"Zulema\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-peru\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"126\",\"campaign_id\":\"11\",\"campaign_title\":\"San Isidro Canales escritos\",\"campaign_type\":\"job_application\",\"job_title\":\"San Isidro Canales escritos\",\"street\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"address\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"city\":\"San Isidro\",\"state\":\"Lima\",\"postal_code\":\"1000\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities<\/h2><p>\u2022 Achieve specific sales targets and maximizing sale opportunities on each and every call<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Use script and\/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of products, pricing, promotions, and procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and sales performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Answer billing questions by talking through components of customer accounts<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of sales experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong communication and negotiation skills required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Basic computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast paced environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p>\u00a0\u00a0\u00a0<\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 High school diploma with zero to six months of sales experience preferred\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1664375\",\"location\":\"San Isidro, Lima\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T18:59:10.501-05:00\",\"created_at\":\"2025-08-05T00:55:38.360-05:00\",\"latitude\":\"-12.0466888\",\"longitude\":\"-77.04308859999999\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMQ?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"San Isidro\",\"state\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"postal_code\":\"1000\",\"primary_location\":{\"id\":\"PE-LIM-SANLU-01\",\"wid\":\"071c55911ca81018377751ee0d690000\",\"descriptor\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\"}},\"languages\":[\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"nahorimilagros.alcantara@concentrix.com\"},\"first_name\":\"Alcantara Zu\u00f1iga, Nahori Milagros\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102600330\",\"wid\":\"da7d7d2449a21010318a84ee26350002\",\"descriptor\":\"Cesar Gamio Venegas 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Trujillo (103446881)\"},{\"id\":\"103160746\",\"wid\":\"7e8bf299ebcc102100a72934703d0000\",\"descriptor\":\"Gianella Sof\u00eda Romero Velarde (103160746)\"},{\"id\":\"103418041\",\"wid\":\"fedde5c1af281030200ca41a1dc10000\",\"descriptor\":\"Vivian Scarlett Segura Esquivel (103418041)\"},{\"id\":\"103468349\",\"wid\":\"97d317aa4de710015abede8f6dc20000\",\"descriptor\":\"Rita Inga Rodenas (103468349)\"},{\"id\":\"103444419\",\"wid\":\"92bc49290dc71038e5fae4c555020000\",\"descriptor\":\"David Sau\u00f1i Pimentel (103444419)\"},{\"id\":\"103164680\",\"wid\":\"a0e39b10d8621021f0c88f0b02b80000\",\"descriptor\":\"Jhonny Alexander Sarango Pantoja (103164680)\"},{\"id\":\"103087776\",\"wid\":\"178438b23ebc10060217ccd98e160000\",\"descriptor\":\"Jesus Diestra Castillo (103087776)\"},{\"id\":\"103100253\",\"wid\":\"bf8fb8cb1a6b1009afd02844494e0000\",\"descriptor\":\"Scarlet Alva Trujillo (103100253)\"},{\"id\":\"103125277\",\"wid\":\"ea35ccb7f036101235ba69a929080000\",\"descriptor\":\"Maria fe Campos Jaramillo (103125277)\"},{\"id\":\"102630295\",\"wid\":\"c5682ed6077b10155e76c44af9c90000\",\"descriptor\":\"Clarissa Chiroque Castro (102630295)\"},{\"id\":\"102630292\",\"wid\":\"c5682ed6077b10155e76a517e89c0002\",\"descriptor\":\"Ruth Velasque Espinoza (102630292)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361500\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Retenciones-ES_R1664375\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Retenciones-ES_R1664375\/apply\",\"job_requisition_id\":\"R1664375\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"oran.davila@concentrix.com\"},\"first_name\":\"Oran Davila Vivas (102600987)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664375\",\"wid\":\"685978c3a14510284f92043473c90000\",\"descriptor\":\"San Isidro Canales escritos\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-peru\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"127\",\"campaign_id\":\"10\",\"campaign_title\":\"Independencia Ventas\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Ventas\",\"street\":\"PER Lima - Marcos Farfan 3346 Independencia\",\"address\":\"PER Lima - Marcos Farfan 3346 Independencia\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"15311\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"Agente de Ventas en Per\u00fa\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iexcl;Impulsa tu carrera con Concentrix Per&uacute;!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Buscas una oportunidad para crecer profesionalmente? En Concentrix Per&uacute; encontrar&aacute;s un ambiente diverso, din&aacute;mico y orientado al desarrollo de tu potencial. S&eacute; parte de un equipo global comprometido con la excelencia. \ud83d\udcbc<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Ventas<\/div>\\n<ul>\\n<li data-section-id=\\\"2r6ac0\\\" data-start=\\\"150\\\" data-end=\\\"251\\\">Atender y gestionar llamadas de clientes, identificando sus necesidades y oportunidades de venta.<\/li>\\n<li data-section-id=\\\"17li0hv\\\" data-start=\\\"252\\\" data-end=\\\"349\\\">Ofrecer productos o servicios de manera persuasiva, cumpliendo con los objetivos comerciales.<\/li>\\n<li data-section-id=\\\"136bb64\\\" data-start=\\\"350\\\" data-end=\\\"436\\\">Brindar soluciones efectivas, asegurando una experiencia positiva para el cliente.<\/li>\\n<li data-section-id=\\\"1jkks18\\\" data-start=\\\"437\\\" data-end=\\\"497\\\">Registrar de forma precisa la informaci&oacute;n en el sistema.<\/li>\\n<li data-section-id=\\\"y93uns\\\" data-start=\\\"498\\\" data-end=\\\"563\\\">Cumplir con los protocolos y procesos internos de la empresa.<\/li>\\n<li data-section-id=\\\"mqsjq8\\\" data-start=\\\"564\\\" data-end=\\\"635\\\">Mantener una comunicaci&oacute;n clara, emp&aacute;tica y orientada a resultados.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Sueldo competitivo<br \/>\u2705 Proceso informativo remunerado<br \/>\u2705 Beneficios de ley<br \/>\u2705 Posibilidades de desarrollo interno<br \/>\u2705 Cultura laboral inclusiva<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">Secundaria completa<br \/>Buena comunicaci&oacute;n verbal y escrita<br \/>Conocimientos b&aacute;sicos de computaci&oacute;n<br \/>Enfoque en servicio al cliente<br \/>Disponibilidad de horarios<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iexcl;Post&uacute;late ahora y crece con Concentrix Per&uacute;!<\/p>\",\"ats_external_id\":\"R1664372\",\"location\":\"Lima, Lima\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T18:59:09.667-05:00\",\"created_at\":\"2025-08-05T00:55:04.643-05:00\",\"latitude\":\"-12.0466888\",\"longitude\":\"-77.04308859999999\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMA?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"primary_location\":{\"id\":\"PE-LIM-INDEP-01\",\"wid\":\"d336840d2e5c101d4795d18c6a3a0000\",\"descriptor\":\"PER Lima - Marcos Farfan 3346 Independencia\"}},\"recruiter\":{\"email\":{\"wid\":\"3e7ad8172dca100ab32f24cc65180004\",\"address\":\"adriana.pinto1@concentrix.com\"},\"last_name\":\"Pinto\",\"first_name\":\"Adriana\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0610\",\"wid\":\"f9af6d726098012df3d36dfc4f068be2\",\"descriptor\":\"Advisor I, Sales\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338521\",\"external_job_path\":\"https:\/\/cnx.wd2.myworkdayjobs-impl.com\/external_global\/job\/PER-Lima---Marcos-Farfan-3346-Independencia\/Ventas-ES_R1664372\",\"external_apply_url\":\"https:\/\/cnx.wd2.myworkdayjobs-impl.com\/external_global\/job\/PER-Lima---Marcos-Farfan-3346-Independencia\/Ventas-ES_R1664372\/apply\",\"job_requisition_id\":\"R1664372\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"dcb05f2e6525100408f98bc8e7a90003\",\"address\":\"oran.davila@concentrix.com\"},\"last_name\":\"Davila\",\"first_name\":\"Oran\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664372\",\"wid\":\"e627d413a41510284f76f9272a920000\",\"descriptor\":\"R1664372 Ventas ES (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-peru\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"128\",\"campaign_id\":\"9\",\"campaign_title\":\"Independencia Canales escritos\",\"campaign_type\":\"job_application\",\"job_title\":\"Independencia Canales escritos\",\"street\":\"PER Lima - Marcos Farfan 3346 Independencia\",\"address\":\"PER Lima - Marcos Farfan 3346 Independencia\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"15311\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"The Advisor I, Chat Support position interfaces with customers via inbound chats, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in chat\/call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>Career Framework Role\u00a0<\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1664371\",\"location\":\"Lima, Lima\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T18:59:09.649-05:00\",\"created_at\":\"2025-08-05T00:54:21.352-05:00\",\"latitude\":\"-12.0466888\",\"longitude\":\"-77.04308859999999\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Lima\",\"state\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"postal_code\":\"15311\",\"primary_location\":{\"id\":\"PE-LIM-INDEP-01\",\"wid\":\"d336840d2e5c101d4795d18c6a3a0000\",\"descriptor\":\"PER Lima - Marcos Farfan 3346 Independencia\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nahorimilagros.alcantara@concentrix.com\"},\"first_name\":\"Alcantara Zu\u00f1iga, Nahori Milagros\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102600330\",\"wid\":\"da7d7d2449a21010318a84ee26350002\",\"descriptor\":\"Cesar Gamio Venegas (102600330)\"},{\"id\":\"102600331\",\"wid\":\"da7d7d2449a21010318a75ebc47f0002\",\"descriptor\":\"Jonnally Cotrina Tarazona (102600331)\"},{\"id\":\"103185348\",\"wid\":\"227b2ad49e7110306d0eb22857890000\",\"descriptor\":\"Victoria Maruja Cervantes Alvino (103185348)\"},{\"id\":\"102600333\",\"wid\":\"da7d7d2449a21010318a5cbb6d020000\",\"descriptor\":\"Katty Reyes Vilchez (102600333)\"},{\"id\":\"102600334\",\"wid\":\"da7d7d2449a21010318a50bb9ffa0001\",\"descriptor\":\"Rosa Llontop Honorio (102600334)\"},{\"id\":\"102630854\",\"wid\":\"c5682ed6077b10155e795ad4a64a0000\",\"descriptor\":\"Miluska Vargas Sernaque (102630854)\"},{\"id\":\"102600335\",\"wid\":\"da7d7d2449a21010318a41b9cbfa0000\",\"descriptor\":\"Yohana Quijandria Quispe (102600335)\"},{\"id\":\"102600336\",\"wid\":\"da7d7d2449a21010318a335125d30001\",\"descriptor\":\"Gabriela Guzman Ochoa (102600336)\"},{\"id\":\"102600338\",\"wid\":\"da7d7d2449a21010318a167f77880000\",\"descriptor\":\"Lucy Chamorro Zumaeta (102600338)\"},{\"id\":\"102600340\",\"wid\":\"da7d7d2449a21010318a08b161f40001\",\"descriptor\":\"Giuliana Goicochea Bravo (102600340)\"},{\"id\":\"103157071\",\"wid\":\"d67f4064a0151016df5268c041110000\",\"descriptor\":\"Lady Vanesa Auccapuma Pablo (103157071)\"},{\"id\":\"103228388\",\"wid\":\"7c82456f73dd1031efa3b9328eb00000\",\"descriptor\":\"Iosiv Libiak Israel Cornejo Bre\u00f1a (103228388)\"},{\"id\":\"102600350\",\"wid\":\"da7d7d2449a210103189b710cf110000\",\"descriptor\":\"Joa Choque Apaza (102600350)\"},{\"id\":\"102600351\",\"wid\":\"da7d7d2449a210103189a9db11650001\",\"descriptor\":\"Jesus Guzman Perez (102600351)\"},{\"id\":\"103450422\",\"wid\":\"65d8044bdf5b103b084ba49065ab0000\",\"descriptor\":\"Sandro Paolo Castro Flores (103450422)\"},{\"id\":\"102621770\",\"wid\":\"da7d7d2449a2101030def2fd45210001\",\"descriptor\":\"Italo Sanchez Zanabria (102621770)\"},{\"id\":\"102621771\",\"wid\":\"da7d7d2449a2101030dee197e6b90001\",\"descriptor\":\"Brenda Prado Velasquez (102621771)\"},{\"id\":\"103129634\",\"wid\":\"3c75a4625ce9101413dbc7b3a8e10000\",\"descriptor\":\"Daysi Gallo Bendano (103129634)\"},{\"id\":\"102600358\",\"wid\":\"da7d7d2449a2101031895d9b4d610001\",\"descriptor\":\"Valeria Valdivia Ch\u00e1vez (102600358)\"},{\"id\":\"103139666\",\"wid\":\"449b4d065fe01014d006b1be110d0000\",\"descriptor\":\"Patrick Flores Borrero (103139666)\"},{\"id\":\"103181667\",\"wid\":\"4f0d8c666b74101ed6f6d7efaee30000\",\"descriptor\":\"Sergio Gallardo Alcantara (103181667)\"},{\"id\":\"102600360\",\"wid\":\"da7d7d2449a2101031894fcd52160001\",\"descriptor\":\"Alberto Rodriguez Vigil (102600360)\"},{\"id\":\"102600361\",\"wid\":\"da7d7d2449a21010318941650be70000\",\"descriptor\":\"Vanessa Tincopa Maravi (102600361)\"},{\"id\":\"103228423\",\"wid\":\"e2ece02773e5103682106924e4920000\",\"descriptor\":\"Nelida Paucar Peralta (103228423)\"},{\"id\":\"103152293\",\"wid\":\"2b873597909610195085e772e35f0000\",\"descriptor\":\"Roxana Milagros Torres Mendez (103152293)\"},{\"id\":\"102600367\",\"wid\":\"da7d7d2449a210103188e7556ced0001\",\"descriptor\":\"Christie Villarreal Sosa (102600367)\"},{\"id\":\"103003236\",\"wid\":\"d3c312bfee22102580e2e046df1f0000\",\"descriptor\":\"Zulema Lopez Ramos (103003236)\"},{\"id\":\"103075791\",\"wid\":\"ad68ba4282c110038814f71955300000\",\"descriptor\":\"Maly Calsina Ramirez (103075791)\"},{\"id\":\"103152126\",\"wid\":\"1f22dd0a93ec101ddd048fe947110000\",\"descriptor\":\"Jessica Ivone Bardalez de la Cruz (103152126)\"},{\"id\":\"103228392\",\"wid\":\"6eee0738f67f1036807b5eaa1e2a0000\",\"descriptor\":\"Nahori Milagros Alcantara Zu\u00f1iga (103228392)\"},{\"id\":\"103446881\",\"wid\":\"6ee05b5590041039877e54695a1a0000\",\"descriptor\":\"Claudia Guerrero Trujillo (103446881)\"},{\"id\":\"103160746\",\"wid\":\"7e8bf299ebcc102100a72934703d0000\",\"descriptor\":\"Gianella Sof\u00eda Romero Velarde (103160746)\"},{\"id\":\"103418041\",\"wid\":\"fedde5c1af281030200ca41a1dc10000\",\"descriptor\":\"Vivian Scarlett Segura Esquivel (103418041)\"},{\"id\":\"103468349\",\"wid\":\"97d317aa4de710015abede8f6dc20000\",\"descriptor\":\"Rita Inga Rodenas (103468349)\"},{\"id\":\"103164680\",\"wid\":\"a0e39b10d8621021f0c88f0b02b80000\",\"descriptor\":\"Jhonny Alexander Sarango Pantoja (103164680)\"},{\"id\":\"103087776\",\"wid\":\"178438b23ebc10060217ccd98e160000\",\"descriptor\":\"Jesus Diestra Castillo (103087776)\"},{\"id\":\"103100253\",\"wid\":\"bf8fb8cb1a6b1009afd02844494e0000\",\"descriptor\":\"Scarlet Alva Trujillo (103100253)\"},{\"id\":\"103125277\",\"wid\":\"ea35ccb7f036101235ba69a929080000\",\"descriptor\":\"Maria fe Campos Jaramillo (103125277)\"},{\"id\":\"102630295\",\"wid\":\"c5682ed6077b10155e76c44af9c90000\",\"descriptor\":\"Clarissa Chiroque Castro (102630295)\"},{\"id\":\"102630292\",\"wid\":\"c5682ed6077b10155e76a517e89c0002\",\"descriptor\":\"Ruth Velasque Espinoza (102630292)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359558\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Marcos-Farfan-3346-Independencia\/Soporte-en-Chat-ES_R1664371\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Marcos-Farfan-3346-Independencia\/Soporte-en-Chat-ES_R1664371\/apply\",\"job_requisition_id\":\"R1664371\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"adriana.paucar@concentrix.com\"},\"first_name\":\"Adriana Paucar Asenjo (102601038)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664371\",\"wid\":\"7a12f9a4983b10284f66697ad7e50001\",\"descriptor\":\"Independencia Canales escritos\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-peru\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"129\",\"campaign_id\":\"8\",\"campaign_title\":\"San Isidro ATC ES\",\"campaign_type\":\"job_application\",\"job_title\":\"San Isidro ATC ES\",\"street\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"address\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"city\":\"San Isidro\",\"state\":\"Lima\",\"postal_code\":\"1000\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"The Advisor I, Technical Support responds to basic and routine inquiries of a technical nature including hardware\/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Assist external users of the client&#39;s technical products or services; identify, investigate, research and provide resolution to user questions and problems<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Follow appropriate escalation path to resolve technical issues; including making follow up outbound calls to customers or other parties as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Solve problems that are generally unstructured and require extensive use of conceptual thinking skills<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate\u2019s Degree in related technical discipline with six years of related technical experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Achieve and maintain recognized and applicable technical certification(s)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Relevant technical expertise related to program (i.e. hardware, software, networking, data storage, troubleshooting, repair)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Working knowledge of client technical systems<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently with minimal supervision<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skillset to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels .<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p><\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education in related technical discipline.\u00a0 No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u2022 Ability to resolve basic to moderate technical issues<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1664365\",\"location\":\"San Isidro, Lima\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T18:59:09.632-05:00\",\"created_at\":\"2025-08-05T00:53:52.656-05:00\",\"latitude\":\"-12.0466888\",\"longitude\":\"-77.04308859999999\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"San Isidro\",\"state\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"postal_code\":\"1000\",\"primary_location\":{\"id\":\"PE-LIM-SANLU-01\",\"wid\":\"071c55911ca81018377751ee0d690000\",\"descriptor\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"c48bdf991b8b100409a9ec74a9d10000\",\"address\":\"alberto.rodriguez2@concentrix.com\"},\"last_name\":\"Rodriguez\",\"first_name\":\"Alberto\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact 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1013\",\"address\":\"PER Lima - Av Primavera 1013\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"15039\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities<\/h2><p>\u2022 Achieve specific sales targets and maximizing sale opportunities on each and every call<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Use script and\/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of products, pricing, promotions, and procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and sales performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Answer billing questions by talking through components of customer accounts<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of sales experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong communication and negotiation skills required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Basic computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast paced environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p>\u00a0\u00a0\u00a0<\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 High school diploma with zero to six months of sales experience preferred\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1664359\",\"location\":\"Lima, Lima\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-20T18:59:07.291-05:00\",\"created_at\":\"2025-08-05T00:52:34.803-05:00\",\"latitude\":\"-12.0466888\",\"longitude\":\"-77.04308859999999\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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Maruja\"},{\"email\":{\"wid\":\"93cc79d76c9a103030cd5b60f4410000\",\"address\":\"vivianscarlett.segura@concentrix.com\"},\"last_name\":\"Segura\",\"first_name\":\"Vivian Scarlett\"},{\"email\":{\"wid\":\"9b6ad0afd582100408fd25d2779a0004\",\"address\":\"yohana.quijandria@concentrix.com\"},\"last_name\":\"Quijandria\",\"first_name\":\"Yohana\"},{\"email\":{\"wid\":\"427e533aa5ed1011fd45c4464f6e0006\",\"address\":\"zulema.lopez@concentrix.com\"},\"last_name\":\"Lopez\",\"first_name\":\"Zulema\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-peru\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"131\",\"campaign_id\":\"5\",\"campaign_title\":\"Chacarilla ATC ES\",\"campaign_type\":\"job_application\",\"job_title\":\"Chacarilla ATC ES\",\"street\":\"PER Lima - Av Primavera 1013\",\"address\":\"PER Lima - Av Primavera 1013\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"15039\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1664353\",\"location\":\"Lima, 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Maruja\"},{\"email\":{\"wid\":\"93cc79d76c9a103030cd5b60f4410000\",\"address\":\"vivianscarlett.segura@concentrix.com\"},\"last_name\":\"Segura\",\"first_name\":\"Vivian Scarlett\"},{\"email\":{\"wid\":\"9b6ad0afd582100408fd25d2779a0004\",\"address\":\"yohana.quijandria@concentrix.com\"},\"last_name\":\"Quijandria\",\"first_name\":\"Yohana\"},{\"email\":{\"wid\":\"427e533aa5ed1011fd45c4464f6e0006\",\"address\":\"zulema.lopez@concentrix.com\"},\"last_name\":\"Lopez\",\"first_name\":\"Zulema\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-peru\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"132\",\"campaign_id\":\"4\",\"campaign_title\":\"Independencia ATC ES\",\"campaign_type\":\"job_application\",\"job_title\":\"Independencia ATC ES\",\"street\":\"PER Lima - Marcos Farfan 3346 Independencia\",\"address\":\"PER Lima - Marcos Farfan 3346 Independencia\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"15311\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1664368\",\"location\":\"Lima, Lima\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T18:59:09.570-05:00\",\"created_at\":\"2025-08-05T00:50:12.848-05:00\",\"latitude\":\"-12.0466888\",\"longitude\":\"-77.04308859999999\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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Espinoza (102630292)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356645\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Marcos-Farfan-3346-Independencia\/Atencin-al-Cliente-ES_R1664368\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Marcos-Farfan-3346-Independencia\/Atencin-al-Cliente-ES_R1664368\/apply\",\"job_requisition_id\":\"R1664368\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"cynthia.alata@concentrix.com\"},\"first_name\":\"Cynthia Alata Ccarhuas (102600961)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664368\",\"wid\":\"5920128774c710284f528f7c91270000\",\"descriptor\":\"Independencia ATC ES\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-peru\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"73\",\"campaign_id\":\"4\",\"campaign_title\":\"Microsoft CPR\",\"campaign_type\":\"job_application\",\"job_title\":\"Microsoft CPR Customer Support Advisor (Kingston- Fulltime) 2026\",\"street\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"address\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"city\":\"Kingston\",\"state\":\"St. Andrew Parish\",\"postal_code\":\"001-806-505\",\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"The Customer Service Agent position interfaces with customers via inbound calls. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b>\u00a0\u00a0Full-Time<\/b>\u00a0<\/p><p><b><u>Location<\/u><\/b><b>:<\/b>\u00a0<b>Kingston<\/b><\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Monthly engagement activities<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts<\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><p>No BPO experience required, but is a plus<\/p><p>At least 3 CXC subjects to include English Language and Mathematics<\/p><p>Ability to work any 8 hours shift within 24 hours and on weekends<\/p><p>A clean criminal background<\/p><p>Courteous with strong customer service orientation<\/p><p>Strong computer navigation skills and PC Knowledge<\/p><p>Ability to effectively communicate, both written and verbally<\/p><p>Dependable with strong attention to detail<\/p><p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>Ability to work as a team member, as well as independently<\/p><p>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/i>\u00a0<\/p><p><\/p>\",\"ats_external_id\":\"R1713223\",\"location\":\"Kingston, St. Andrew Parish\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T19:59:10.574-04:00\",\"created_at\":\"2025-08-05T00:46:59.482-04:00\",\"latitude\":\"18.0178743\",\"longitude\":\"-76.8099041\",\"landing_page_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80?\",\"apply_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f012962d21177c10f8f39\",\"descriptor\":\"CNX Services Jamaica Limited\",\"reference_id\":\"CNSJM\",\"organization_reference_id\":\"CNSJM\"},\"location\":{\"city\":\"Kingston\",\"state\":null,\"country\":{\"wid\":\"053507c3bc8f45bfa843204336fd1bed\",\"iso2\":\"JM\",\"iso3\":\"JAM\",\"descriptor\":\"Jamaica\",\"iso_numeric\":\"388\"},\"postal_code\":\"001-806-505\",\"primary_location\":{\"id\":\"JM-KIN-HOPER-01\",\"wid\":\"b3228674b87b101ac47fe9596db40000\",\"descriptor\":\"JAM Kingston - 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At Concentrix Jamaica, we&rsquo;re hiring Customer Support Representatives to provide quality service, assist with inquiries, and create outstanding experiences. \ud83c\udf1f<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Customer Support Representative<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Answer customer questions through phone, chat, or email with professionalism.<\/li>\\n<li style=\\\"color: #002f35;\\\">Follow system workflows and solve issues with accuracy.<\/li>\\n<li style=\\\"color: #002f35;\\\">Provide friendly, clear, and timely responses in every interaction.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benefits<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Competitive base pay<br \/>\u2705 Paid training<br \/>\u2705 Health and life insurance<br \/>\u2705 Career advancement programs<br \/>\u2705 Team-oriented work environment<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requirements<\/div>\\n<p style=\\\"color: #002f35;\\\">Minimum of 4 CSEC subjects (including English)<br \/>Excellent communication skills<br \/>Computer literacy<br \/>Availability for flexible shifts<br \/>Positive attitude and willingness to learn<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Take the first step toward a rewarding career &mdash; apply now and join Concentrix Jamaica!<\/p>\",\"ats_external_id\":\"R1664766\",\"location\":\"Kingston, St. Andrew Parish\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T19:59:10.525-04:00\",\"created_at\":\"2025-08-05T00:45:37.069-04:00\",\"latitude\":\"18.0178743\",\"longitude\":\"-76.8099041\",\"landing_page_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8z?\",\"apply_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8z\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Kingston\",\"country\":{\"wid\":\"053507c3bc8f45bfa843204336fd1bed\",\"iso2\":\"JM\",\"iso3\":\"JAM\",\"descriptor\":\"Jamaica\",\"iso_numeric\":\"388\"},\"primary_location\":{\"id\":\"JM-KIN-HOPER-01\",\"wid\":\"b3228674b87b101ac47fe9596db40000\",\"descriptor\":\"JAM Kingston - 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Av Primavera 1013\",\"address\":\"PER Lima - Av Primavera 1013\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"15039\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities&nbsp;<\/h2>\\n<p>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Maintain basic knowledge of client products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Offer additional products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Track, document and retrieve information in call tracking database<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<h2>Candidate Profile&nbsp;<\/h2>\\n<p>&bull; High school diploma with three to six months of relevant experience preferred<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Courteous with strong customer service orientation<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Strong computer navigation skills and PC Knowledge<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Dependable with strong attention to detail<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to work as a team member, as well as independently<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to rotate shifts, as needed<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Based on location and\/or program, additional experience\/skills may be required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>*Job requirements may vary by country and will not contravene any local laws<\/p>\\n<p>&nbsp;<\/p>\\n<h2>Career Framework Role&nbsp;<\/h2>\\n<p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.&nbsp; Works with close supervision and clearly defined procedures.&nbsp; Starting to demonstrate familiarity with client terminology, operating standards and procedures.&nbsp; Starter without sustained metric performance levels.<\/p>\\n<p>&nbsp;<\/p>\\n<h2><strong>Supplemental Geographical Information <\/strong><\/h2>\\n<p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p>\\n<p>&nbsp;<\/p>\\n<p>GERMANY - This job description does not apply to employees in Germany.<\/p>\\n<p>&nbsp;<\/p>\\n<p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>PHILIPPINES&nbsp;&nbsp;<\/p>\\n<p>&bull; Minimum of two years of college education. No prior call center experience is required<\/p>\\n<p>&bull; Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>INDIA&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy<\/p>\\n<p>&bull; Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p>\\n<p>&bull; Confirm customer understanding of the solution and provide additional customer education as needed<\/p>\\n<p>&bull; Ability to learn including strong problem solving skills<\/p>\\n<p>&bull; Demonstrate strong probing and problem solving skills<\/p>\\n<p>&bull; Should be able to handle complex queries<\/p>\\n<p>&bull; Should be able to resolve customer queries independently&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h2><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1664349\",\"location\":\"Lima, Lima\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T18:59:09.529-05:00\",\"created_at\":\"2025-08-05T00:44:50.685-05:00\",\"latitude\":\"-12.0466888\",\"longitude\":\"-77.04308859999999\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8z?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8z\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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En Concentrix Guatemala buscamos perfiles administrativos que ayuden a mantener nuestras operaciones &aacute;giles y eficientes. \ud83d\uddc2\ufe0f<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Asistente Administrativo<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Gestionar documentaci&oacute;n interna y actualizar bases de datos.<\/li>\\n<li style=\\\"color: #002f35;\\\">Brindar soporte a distintas &aacute;reas del equipo en tareas administrativas.<\/li>\\n<li style=\\\"color: #002f35;\\\">Coordinar agendas, reportes y registros en plataformas internas.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Sueldo competitivo<br \/>\u2705 Estabilidad laboral<br \/>\u2705 Capacitaci&oacute;n interna<br \/>\u2705 Ambiente de trabajo profesional<br \/>\u2705 Posibilidad de crecimiento en &aacute;reas operativas<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">T&iacute;tulo de diversificado<br \/>Organizaci&oacute;n y atenci&oacute;n al detalle<br \/>Conocimiento de herramientas de oficina<br \/>Manejo de hojas de c&aacute;lculo y correos electr&oacute;nicos<br \/>Buena actitud y responsabilidad<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iexcl;Post&uacute;late ahora y apoya el crecimiento interno de Concentrix Guatemala!<\/p>\",\"ats_external_id\":\"R1664431\",\"location\":\"Ciudad de Guatemala, Guatemala\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T17:59:09.217-06:00\",\"created_at\":\"2025-08-04T23:59:05.954-06:00\",\"latitude\":\"14.6349149\",\"longitude\":\"-90.5068824\",\"landing_page_url\":\"https:\/\/concentrix-guatemala.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8z?\",\"apply_url\":\"https:\/\/concentrix-guatemala.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8z\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Administrative Support\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Ciudad de Guatemala\",\"state\":\"Guatemala\",\"country\":{\"wid\":\"db3b4b80df0f4287b262e5564c10edfa\",\"iso2\":\"GT\",\"iso3\":\"GTM\",\"descriptor\":\"Guatemala\",\"iso_numeric\":\"320\"},\"postal_code\":\"01013\",\"primary_location\":{\"id\":\"GT-CIU-TETRA-01\",\"wid\":\"0ee2e7446272101d479e81f1efc60000\",\"descriptor\":\"GTM Ciudad de Guatemala - 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Frente al parte central de Le\u00f3n edificio CLARO 2do piso\",\"address\":\"NIC Leon - Frente al parte central de Le\u00f3n edificio CLARO 2do piso\",\"city\":\"Leon\",\"state\":\"Leon\",\"postal_code\":\"21000\",\"region\":\"Le\u00f3n\",\"country\":\"Nicaragua\",\"short_description\":\"Agente de Servicio al Cliente Le\u00f3n\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iexcl;Comienza tu carrera en Servicio al Cliente con Concentrix Nicaragua!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Te gusta ayudar a las personas y brindar soluciones? En Concentrix Nicaragua buscamos personas con actitud positiva y habilidades de comunicaci&oacute;n para crear experiencias excepcionales. \ud83e\udd1d<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Servicio al Cliente<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Atender llamadas, mensajes o correos de clientes con dudas o solicitudes.<\/li>\\n<li style=\\\"color: #002f35;\\\">Ofrecer respuestas claras y soluciones oportunas.<\/li>\\n<li style=\\\"color: #002f35;\\\">Registrar cada interacci&oacute;n de forma precisa en los sistemas internos.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Salario base competitivo<br \/>\u2705 Estabilidad laboral<br \/>\u2705 Excelente ambiente de trabajo<br \/>\u2705 Posibilidades reales de crecimiento<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">T&iacute;tulo de bachillerato<br \/>Buena comunicaci&oacute;n oral y escrita<br \/>Manejo b&aacute;sico de herramientas digitales<br \/>Empat&iacute;a y enfoque en el cliente<br \/>Disponibilidad para turnos rotativos<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iexcl;Aplica hoy y brinda experiencias memorables con Concentrix Nicaragua!<\/p>\",\"ats_external_id\":\"R1663984\",\"location\":\"Leon, Le\u00f3n\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T17:59:10.242-06:00\",\"created_at\":\"2025-08-04T23:20:02.065-06:00\",\"latitude\":\"12.4342803\",\"longitude\":\"-86.88052189999999\",\"landing_page_url\":\"https:\/\/concentrix-nicaragua.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82?\",\"apply_url\":\"https:\/\/concentrix-nicaragua.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Leon\",\"country\":{\"wid\":\"5f2a092396a6444ab45617cb1cbf50a8\",\"iso2\":\"NI\",\"iso3\":\"NIC\",\"descriptor\":\"Nicaragua\",\"iso_numeric\":\"558\"},\"primary_location\":{\"id\":\"NI-LEO-CLARO-01\",\"wid\":\"d336840d2e5c101d4796a4403ebe0000\",\"descriptor\":\"NIC Leon - Frente al parte central de Le\u00f3n edificio CLARO 2do piso\"}},\"recruiter\":{\"email\":{\"wid\":\"38d4966d6ce61014370313ec20a80000\",\"address\":\"adilia.molina@concentrix.com\"},\"last_name\":\"Molina\",\"first_name\":\"Adilia\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0558\",\"wid\":\"f9af6d72609801b30a1ec6a34f0670dd\",\"descriptor\":\"Advisor I, Blended Support\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340802\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Leon---Frente-al-parte-central-de-Len-edificio-CLARO-2do-piso\/Asesor-Telefonico-de-Servicio-al-Cliente--Leon_R1663984\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Leon---Frente-al-parte-central-de-Len-edificio-CLARO-2do-piso\/Asesor-Telefonico-de-Servicio-al-Cliente--Leon_R1663984\/apply\",\"job_requisition_id\":\"R1663984\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"8515c2a56acd1016591be8af2a860002\",\"address\":\"agustina.carbajal@concentrix.com\"},\"last_name\":\"Carbajal Robleto\",\"first_name\":\"Agustina\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663984\",\"wid\":\"5495427cd654102808c4db7e62ff0000\",\"descriptor\":\"R1663984 Asesor Telefonico de Servicio al Cliente- Leon (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nicaragua\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"115\",\"campaign_id\":\"8\",\"campaign_title\":\"CDMX Trilingue\",\"campaign_type\":\"job_application\",\"job_title\":\"Trilingual Agent CDMX\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"Trilingual Agent in CDMX\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Use Your Language Skills. Join Our Trilingual Team in Mexico!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Are you fluent in Spanish, English, and Portuguese? At Concentrix Mexico, we&rsquo;re hiring talented communicators who want to grow their careers in a global environment. Your voice can support customers across Latin America. \ud83c\udf0d<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Trilingual Customer Experience Specialist<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Provide support to customers in Spanish, English, and Portuguese through calls, chat, or email.<\/li>\\n<li style=\\\"color: #002f35;\\\">Follow workflows and ensure accurate documentation of each interaction.<\/li>\\n<li style=\\\"color: #002f35;\\\">Communicate clearly and empathetically to resolve inquiries and improve the customer experience.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; 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height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Grow Your Career with Concentrix Mexico!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Looking for a new opportunity? At Concentrix Mexico, we offer the right tools, a supportive team, and the chance to grow in a company that values your potential. Join our community of professionals today. \ud83c\uddf2\ud83c\uddfd<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Customer Support Representative<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Assist customers via phone, chat, or email with professionalism and care.<\/li>\\n<li style=\\\"color: #002f35;\\\">Follow established processes and use internal systems to resolve inquiries.<\/li>\\n<li style=\\\"color: #002f35;\\\">Collaborate with your team to deliver great service every day.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benefits<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Weekly base salary<br \/>\u2705 IMSS, INFONAVIT, and legal benefits<br \/>\u2705 Paid training<br \/>\u2705 Career advancement opportunities<br \/>\u2705 Incentives for performance and attendance<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requirements<\/div>\\n<p style=\\\"color: #002f35;\\\">High school diploma<br \/>Basic computer skills<br \/>Availability for full-time shifts<br \/>Clear communication<br \/>(For bilingual roles) English proficiency required<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Ready to build your future? Apply now and start your career journey with Concentrix Mexico.<\/p>\",\"ats_external_id\":\"R1664959\",\"location\":\"Santiago de Quer\u00e9taro, Quer\u00e9taro\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T17:59:11.431-06:00\",\"created_at\":\"2025-08-04T22:40:11.530-06:00\",\"latitude\":\"20.5887932\",\"longitude\":\"-100.3898881\",\"landing_page_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83?\",\"apply_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83\/apply?\",\"head_count\":\"1000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mexico City\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"recruiter\":{\"email\":{\"wid\":\"9b45ddd698bc100666a4456b1bfb0003\",\"address\":\"emanuel.pozos@concentrix.com\"},\"last_name\":\"Pozos\",\"first_name\":\"Emanuel\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338821\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Ingls---Qro_R1664959\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Ingls---Qro_R1664959\/apply\",\"job_requisition_id\":\"R1664959\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"503c1c93fa00102f6301b0901b5a0000\",\"address\":\"amparo.arroyo@concentrix.com\"},\"last_name\":\"Arroyo\",\"first_name\":\"Amparo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664959\",\"wid\":\"aecb771cc25710295c7aa8a59d800000\",\"descriptor\":\"R1664959 Customer Service Agents - Ingl\u00e9s - Qro (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-mexico\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\",\"relevance_score\":\"1\"},{\"id\":\"117\",\"campaign_id\":\"6\",\"campaign_title\":\"Merida Espa\u00f1ol\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente Merida\",\"street\":\"\",\"address\":\"\",\"city\":\"Merida\",\"state\":\"Yucatan\",\"postal_code\":null,\"region\":null,\"country\":\"Mexico\",\"short_description\":\"Agente en M\u00e9rida, Yucat\u00e1n\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iexcl;Desarrolla tu carrera en Concentrix M&eacute;xico!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Est&aacute;s buscando una nueva oportunidad laboral? En Concentrix M&eacute;xico te ofrecemos las herramientas, el apoyo y el ambiente profesional para que crezcas. Forma parte de un equipo que reconoce tu talento. \ud83c\uddf2\ud83c\uddfd<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Atenci&oacute;n al Cliente<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Brindar soporte a clientes por tel&eacute;fono, chat o correo electr&oacute;nico.<\/li>\\n<li style=\\\"color: #002f35;\\\">Seguir procedimientos establecidos y utilizar los sistemas internos.<\/li>\\n<li style=\\\"color: #002f35;\\\">Colaborar con tu equipo para ofrecer un excelente servicio diario.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Sueldo base semanal<br \/>\u2705 Prestaciones de ley: IMSS, INFONAVIT<br \/>\u2705 Capacitaci&oacute;n pagada<br \/>\u2705 Oportunidades de crecimiento<br \/>\u2705 Bonos por desempe&ntilde;o y asistencia<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">Certificado de bachillerato<br \/>Conocimientos b&aacute;sicos de c&oacute;mputo<br \/>Disponibilidad de horario<br \/>Buena comunicaci&oacute;n<br \/>(Para vacantes biling&uuml;es) Nivel de ingl&eacute;s requerido<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iquest;Listo para crecer con nosotros? Post&uacute;late hoy y forma parte de Concentrix M&eacute;xico.<\/p>\",\"ats_external_id\":\"R1664966\",\"location\":\"Merida, Yucatan\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T17:59:11.349-06:00\",\"created_at\":\"2025-08-04T22:39:44.974-06:00\",\"latitude\":\"20.9673702\",\"longitude\":\"-89.5925857\",\"landing_page_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82?\",\"apply_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mexico City\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"recruiter\":{\"email\":{\"wid\":\"9b45ddd698bc100666a4456b1bfb0003\",\"address\":\"emanuel.pozos@concentrix.com\"},\"last_name\":\"Pozos\",\"first_name\":\"Emanuel\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338832\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Espaol----Mrida_R1664966\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Espaol----Mrida_R1664966\/apply\",\"job_requisition_id\":\"R1664966\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"503c1c93fa00102f6301b0901b5a0000\",\"address\":\"amparo.arroyo@concentrix.com\"},\"last_name\":\"Arroyo\",\"first_name\":\"Amparo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664966\",\"wid\":\"534b56b3f6e710295e509b65b0520000\",\"descriptor\":\"R1664966 Customer Service Agents - Espa\u00f1ol  - M\u00e9rida (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-mexico\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\",\"relevance_score\":\"1\"},{\"id\":\"118\",\"campaign_id\":\"4\",\"campaign_title\":\"CDMX Espa\u00f1ol\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Agents - Espa\u00f1ol - CDMX\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><strong><u>Job Type:<\/u><\/strong><strong>&nbsp;&nbsp;Full-Time<\/strong>&nbsp;<\/p>\\n<p><strong><u>Location<\/u><\/strong><strong>:<\/strong>&nbsp;Insurgentes Sur, Mexico City<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU?<\/strong><\/p>\\n<ul>\\n<li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with&nbsp;<\/li>\\n<li>Endless career opportunities and clear paths for career development&nbsp;<\/li>\\n<li>A competitive salary&nbsp;<\/li>\\n<li>Inclusive perks and benefits&nbsp;<\/li>\\n<li>Opportunity for monthly performance incentives&nbsp;<\/li>\\n<li>Great weekly, biweekly and monthly activities<\/li>\\n<li>Great raffles and prizes<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WANT MATTERS TO US<\/strong><\/p>\\n<p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people&rsquo;s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p>\\n<p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.&nbsp;We are looking for customer service experts.<\/p>\\n<p>This role is the perfect opportunity for someone considering a career in customer services.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT WOULD YOU BRING TO OUR TEAM?<\/strong><\/p>\\n<p>Your passion for doing good for other people will help you bond with your customers and your team.&nbsp;You will actively listen and troubleshoot to provide a great customer experience. Your&nbsp;attention to detail, ability to think outside the box, excellent communication, and passion&nbsp;will help you excel in this role.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>TO BECOME A PART OF OUR TEAM:<\/strong><\/p>\\n<p>Courteous with strong customer service orientation<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Intermediate - Advanced English level<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; High School diploma or equivalent required<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 6 months minimum of experience in Call center customer service(Desired)<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work under constant changes<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Multitasking<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong computer navigation skills and PC knowledge<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to communicate effectively, both in writing and verbally<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Reliable with strong attention to detail<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Skilled in multitasking; including the ability to be flexible and adapt to change quickly<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Tolerance of repetitive work in a fast-paced, high-production work environment<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work as a team member as well as independently<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Shift rotation capability as needed<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Based on location and \/ or program, additional experience \/ skills may be required<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CALL US HOME:<\/strong><\/p>\\n<p>If you find yourself smiling right now and this feels like the perfect next step in your&nbsp;career, we want to hear from you! Apply today and find out why 290,000+ people around the globe choose to call Concentrix home.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world&rsquo;s best brands and their customers. We&rsquo;re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p>\\n<p>&nbsp;<\/p>\\n<p>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Learn more:<\/strong><\/p>\\n<p><strong>Concentrix<\/strong>\u202fon Facebook |\u202f<strong>Concentrix&nbsp;<\/strong>on Instagram |\u202f<strong>www.concentrix.com<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/em>&nbsp;<\/p>\",\"ats_external_id\":\"R1664956\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T18:01:56.408-06:00\",\"created_at\":\"2025-08-04T22:21:44.854-06:00\",\"latitude\":\"19.4326077\",\"longitude\":\"-99.133208\",\"landing_page_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80?\",\"apply_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"teresa.angoa@concentrix.com\"},\"first_name\":\"Angoa Torres, Teresa\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102874863\",\"wid\":\"789874b65553101253262d1778980000\",\"descriptor\":\"Guillermo Ramirez Avila (102874863)\"},{\"id\":\"103106069\",\"wid\":\"dd66bdea0a83100b860172eb696d0000\",\"descriptor\":\"Carolina Beltran (103106069)\"},{\"id\":\"103158716\",\"wid\":\"85d69497b7bd1004a0cdb52e00840000\",\"descriptor\":\"Dennis Sotelo Ramirez (103158716)\"},{\"id\":\"102070964\",\"wid\":\"fd856c041d671001b7dca56b190b0000\",\"descriptor\":\"Victor Castillo Gonzalez (102070964)\"},{\"id\":\"101769039\",\"wid\":\"b3e8cc0e030001f3dda97ebe8a2d1f98\",\"descriptor\":\"Teresa Angoa Torres (101769039)\"},{\"id\":\"103109539\",\"wid\":\"2893840cef76100c691679df7b710000\",\"descriptor\":\"Brenda Monta\u00f1o Pagola (103109539)\"},{\"id\":\"102221383\",\"wid\":\"ee6dbd2e12bb100a8c41f358705e0000\",\"descriptor\":\"Miriam Janet De Lizardi Medina (102221383)\"},{\"id\":\"102049806\",\"wid\":\"daa71ab27ef41018c22b3da00db60000\",\"descriptor\":\"Raul Andres Camacho Galindo (102049806)\"},{\"id\":\"101826051\",\"wid\":\"19e31936d51b019e4462e63c2317c5b6\",\"descriptor\":\"Antonio L\u00f3pez (101826051)\"},{\"id\":\"101873739\",\"wid\":\"4c1c1cb5bc9901dd3e5c9b1ff4095391\",\"descriptor\":\"Edgar Jair Serrano Vazquez (101873739)\"},{\"id\":\"102082368\",\"wid\":\"b349ab50aacd100655d1b1ca6dcb0000\",\"descriptor\":\"Emanuel Pozos Silva (102082368)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0570\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-363389\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Espaol---CDMX_R1664956\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Espaol---CDMX_R1664956\/apply\",\"job_requisition_id\":\"R1664956\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"amparo.arroyo@concentrix.com\"},\"first_name\":\"Amparo Arroyo Nieto (102600842)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664956\",\"wid\":\"72b6c19dbb0e10295c2f53f9cbc60001\",\"descriptor\":\"Customer Service Agents - Espa\u00f1ol - CDMX\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-mexico\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\",\"relevance_score\":\"1\"},{\"id\":\"51\",\"campaign_id\":\"10\",\"campaign_title\":\"Tech Support ES\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente T\u00e9cnico\",\"street\":\"SLV San Salvador\",\"address\":\"SLV San Salvador\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":\"San Salvador Department\",\"country\":\"El Salvador\",\"short_description\":\"Agente T\u00e9cnico El Salvador\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iquest;Te apasiona la tecnolog&iacute;a? &Uacute;nete al equipo de Soporte T&eacute;cnico<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Eres curioso por naturaleza, te gusta resolver problemas y ayudar a los dem&aacute;s? En Concentrix buscamos personas como t&uacute; para brindar asistencia t&eacute;cnica b&aacute;sica mientras desarrollas tu carrera en el mundo tecnol&oacute;gico. \ud83d\udda5\ufe0f<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Soporte T&eacute;cnico<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Brindar ayuda a clientes con problemas t&eacute;cnicos comunes (dispositivos, sistemas o cuentas).<\/li>\\n<li style=\\\"color: #002f35;\\\">Seguir gu&iacute;as de soporte y registrar cada caso con claridad.<\/li>\\n<li style=\\\"color: #002f35;\\\">Trabajar en equipo para garantizar una experiencia positiva al cliente.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Salario base competitivo<br \/>\u2705 Entrenamiento t&eacute;cnico y certificaciones<br \/>\u2705 Ambiente de trabajo inclusivo<br \/>\u2705 Posibilidad de crecimiento en &aacute;reas IT<br \/>\u2705 Bonos por calidad y resoluci&oacute;n<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">T&iacute;tulo de bachillerato<br \/>Conocimientos b&aacute;sicos de tecnolog&iacute;a<br \/>Paciencia y buena comunicaci&oacute;n<br \/>Habilidad para digitar y multitareas<br \/>Disponibilidad de horarios<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Lleva tu pasi&oacute;n por la tecnolog&iacute;a al siguiente nivel &mdash; &iexcl;post&uacute;late hoy y crece en Concentrix Soporte T&eacute;cnico!<\/p>\",\"ats_external_id\":\"R1664890\",\"location\":\"San Salvador, San Salvador Department\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T18:59:13.242-05:00\",\"created_at\":\"2025-08-04T22:02:33.872-05:00\",\"latitude\":\"13.6980638\",\"longitude\":\"-89.1915341\",\"landing_page_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMA?\",\"apply_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"recruiter\":{\"email\":{\"wid\":\"56706de872bb01b637bb0464b360eff5\",\"address\":\"leodanalexander.santos@concentrix.com\"},\"last_name\":\"Santos\",\"first_name\":\"Leodan Alexander\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0635\",\"wid\":\"f9af6d72609801765c311cfd4f06bde2\",\"descriptor\":\"Advisor I, Technical Support\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342349\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Tech-Support-ES_R1664890\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Tech-Support-ES_R1664890\/apply\",\"job_requisition_id\":\"R1664890\"}],\"organizations\":[{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\"},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"3aef857c76e001a315db9f680f1ad072\",\"address\":\"pablo.palmamenendez@concentrix.com\"},\"last_name\":\"Palma Menendez\",\"first_name\":\"Pablo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664890\",\"wid\":\"3ad757a94a3c1028badc6630b57e0000\",\"descriptor\":\"R1664890 El Salvador Tech Support ES (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-elsalvador\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"119\",\"campaign_id\":\"3\",\"campaign_title\":\"CDMX Ingl\u00e9s\",\"campaign_type\":\"job_application\",\"job_title\":\"Bilingual Agent CDMX\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"Bilingual Agent in CDMX\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Grow Your Career with Concentrix Mexico!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Looking for a new opportunity? At Concentrix Mexico, we offer the right tools, a supportive team, and the chance to grow in a company that values your potential. Join our community of professionals today. \ud83c\uddf2\ud83c\uddfd<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Customer Support Representative<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Assist customers via phone, chat, or email with professionalism and care.<\/li>\\n<li style=\\\"color: #002f35;\\\">Follow established processes and use internal systems to resolve inquiries.<\/li>\\n<li style=\\\"color: #002f35;\\\">Collaborate with your team to deliver great service every day.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benefits<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Weekly base salary<br \/>\u2705 IMSS, INFONAVIT, and legal benefits<br \/>\u2705 Paid training<br \/>\u2705 Career advancement opportunities<br \/>\u2705 Incentives for performance and attendance<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requirements<\/div>\\n<p style=\\\"color: #002f35;\\\">High school diploma<br \/>Basic computer skills<br \/>Availability for full-time shifts<br \/>Clear communication<br \/>(For bilingual roles) English proficiency required<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Ready to build your future? Apply now and start your career journey with Concentrix Mexico.<\/p>\",\"ats_external_id\":\"R1664957\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T17:59:11.261-06:00\",\"created_at\":\"2025-08-04T22:00:09.991-06:00\",\"latitude\":\"19.4326077\",\"longitude\":\"-99.133208\",\"landing_page_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8z?\",\"apply_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8z\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Mexico City\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"recruiter\":{\"email\":{\"wid\":\"9b45ddd698bc100666a4456b1bfb0003\",\"address\":\"emanuel.pozos@concentrix.com\"},\"last_name\":\"Pozos\",\"first_name\":\"Emanuel\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338804\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Bilinge--CDMX_R1664957\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Bilinge--CDMX_R1664957\/apply\",\"job_requisition_id\":\"R1664957\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"503c1c93fa00102f6301b0901b5a0000\",\"address\":\"amparo.arroyo@concentrix.com\"},\"last_name\":\"Arroyo\",\"first_name\":\"Amparo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664957\",\"wid\":\"535f2a235b6710295c68431c2b9a0000\",\"descriptor\":\"R1664957 Customer Service Agents - Biling\u00fce- CDMX (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-mexico\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\",\"relevance_score\":\"1\"},{\"id\":\"52\",\"campaign_id\":\"9\",\"campaign_title\":\"Tech Support EN\",\"campaign_type\":\"job_application\",\"job_title\":\"El Salvador Tech Support EN\",\"street\":\"SLV San Salvador\",\"address\":\"SLV San Salvador\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":\"San Salvador Department\",\"country\":\"El Salvador\",\"short_description\":\"The Advisor I, Technical Support responds to basic and routine inquiries of a technical nature including hardware\/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Assist external users of the client&#39;s technical products or services; identify, investigate, research and provide resolution to user questions and problems<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Follow appropriate escalation path to resolve technical issues; including making follow up outbound calls to customers or other parties as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Solve problems that are generally unstructured and require extensive use of conceptual thinking skills<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate\u2019s Degree in related technical discipline with six years of related technical experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Achieve and maintain recognized and applicable technical certification(s)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Relevant technical expertise related to program (i.e. hardware, software, networking, data storage, troubleshooting, repair)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Working knowledge of client technical systems<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently with minimal supervision<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skillset to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels .<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p><\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education in related technical discipline.\u00a0 No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u2022 Ability to resolve basic to moderate technical issues<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1664897\",\"location\":\"San Salvador, San Salvador Department\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T18:59:13.228-05:00\",\"created_at\":\"2025-08-04T21:58:33.919-05:00\",\"latitude\":\"13.6980638\",\"longitude\":\"-89.1915341\",\"landing_page_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85?\",\"apply_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"organization_reference_id\":\"YSV01\"},\"location\":{\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":null,\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"dolly.aguilar@concentrix.com\"},\"first_name\":\"Aguilar De Duran, Dolly Gabriela\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101115999\",\"wid\":\"66c9c395b09c1069e05c963fd53e02aa\",\"descriptor\":\"Ana Minero Chinchilla (101115999)\"},{\"id\":\"102600372\",\"wid\":\"da7d7d2449a210103188a2498e810000\",\"descriptor\":\"Fatima Henriquez (102600372)\"},{\"id\":\"101611632\",\"wid\":\"57c2ce7ff60d01a1518f704c21082a3f\",\"descriptor\":\"Marcela Cruz Flores (101611632)\"},{\"id\":\"101279235\",\"wid\":\"24b3a9f9e19801cfbc4610c21e01aba4\",\"descriptor\":\"Leodan Alexander Santos Mata (101279235)\"},{\"id\":\"102238730\",\"wid\":\"789bcbe9150a10145bcf460f0ad00000\",\"descriptor\":\"Katerin Rivas Pineda (102238730)\"},{\"id\":\"102600377\",\"wid\":\"da7d7d2449a2101031884b4788740001\",\"descriptor\":\"Alicia Fuentes Funes (102600377)\"},{\"id\":\"102600382\",\"wid\":\"da7d7d2449a2101031882440bf610000\",\"descriptor\":\"Dolly Aguilar (102600382)\"},{\"id\":\"103172538\",\"wid\":\"6eca865b9af9101da509224f49580000\",\"descriptor\":\"Adriana Minero Erazo (103172538)\"},{\"id\":\"288538\",\"wid\":\"60219339f7a0106482a623c504f560bd\",\"descriptor\":\"Alejandra Morales Barton (288538)\"},{\"id\":\"102114467\",\"wid\":\"257f4718785c1012917b13db60930000\",\"descriptor\":\"Rebeca Coto (102114467)\"},{\"id\":\"102856632\",\"wid\":\"8ad28f6857471009fcaa68dfaaa30000\",\"descriptor\":\"Julio Romero Guardado (102856632)\"},{\"id\":\"102600387\",\"wid\":\"da7d7d2449a210103187e37165710000\",\"descriptor\":\"Gabriela Galeas Linares (102600387)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0635\",\"descriptor\":\"Advisor I, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342272\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Tech-Support-EN_R1664897\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Tech-Support-EN_R1664897\/apply\",\"job_requisition_id\":\"R1664897\"}],\"organizations\":[{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\",\"company_reference_id\":null},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"custom_reference_id\":null,\"company_reference_id\":\"YSV01\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"pablo.palmamenendez@concentrix.com\"},\"first_name\":\"Pablo Palma Menendez (266525)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664897\",\"wid\":\"ad6f51f92ec81028bbcd86a6e9c00000\",\"descriptor\":\"El Salvador Tech Support EN\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-elsalvador\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"53\",\"campaign_id\":\"8\",\"campaign_title\":\"Sales ES\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Ventas\",\"street\":\"SLV San Salvador\",\"address\":\"SLV San Salvador\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":\"San Salvador Department\",\"country\":\"El Salvador\",\"short_description\":\"Agente de Ventas El Salvador\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iexcl;Transforma conversaciones en resultados! &Uacute;nete al equipo de Ventas<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Te apasiona hablar con las personas y ayudarlas a tomar decisiones? En Concentrix buscamos personas con actitud comercial que quieran crecer profesionalmente en un ambiente din&aacute;mico. \ud83d\udcbc<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Ventas<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Brindar recomendaciones de productos o servicios seg&uacute;n las necesidades del cliente.<\/li>\\n<li style=\\\"color: #002f35;\\\">Seguir procesos, guiones y metas asignadas.<\/li>\\n<li style=\\\"color: #002f35;\\\">Registrar cada interacci&oacute;n en los sistemas correspondientes.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Salario base competitivo + comisiones<br \/>\u2705 Capacitaci&oacute;n en t&eacute;cnicas de ventas<br \/>\u2705 Bonos por rendimiento<br \/>\u2705 Oportunidades de desarrollo profesional<br \/>\u2705 Ambiente din&aacute;mico y motivador<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">T&iacute;tulo de bachillerato<br \/>Comunicaci&oacute;n clara y efectiva<br \/>Actitud proactiva y orientada a resultados<br \/>Conocimientos b&aacute;sicos de tecnolog&iacute;a<br \/>Disponibilidad para turnos rotativos<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Si est&aacute;s listo para crecer en ventas y alcanzar nuevas metas, &iexcl;post&uacute;late hoy con Concentrix!<\/p>\",\"ats_external_id\":\"R1664888\",\"location\":\"San Salvador, San Salvador Department\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T18:59:13.201-05:00\",\"created_at\":\"2025-08-04T21:42:36.813-05:00\",\"latitude\":\"13.6980638\",\"longitude\":\"-89.1915341\",\"landing_page_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84?\",\"apply_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"recruiter\":{\"email\":{\"wid\":\"56706de872bb01b637bb0464b360eff5\",\"address\":\"leodanalexander.santos@concentrix.com\"},\"last_name\":\"Santos\",\"first_name\":\"Leodan Alexander\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0610\",\"wid\":\"f9af6d726098012df3d36dfc4f068be2\",\"descriptor\":\"Advisor I, Sales\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342340\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Sales-ES_R1664888\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Sales-ES_R1664888\/apply\",\"job_requisition_id\":\"R1664888\"}],\"organizations\":[{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\"},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"3aef857c76e001a315db9f680f1ad072\",\"address\":\"pablo.palmamenendez@concentrix.com\"},\"last_name\":\"Palma Menendez\",\"first_name\":\"Pablo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664888\",\"wid\":\"67b4b06b879b1028ba6f84d32b670000\",\"descriptor\":\"R1664888 El Salvador Sales ES (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-elsalvador\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"54\",\"campaign_id\":\"6\",\"campaign_title\":\"Retentions ES\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Retenciones\",\"street\":\"SLV San Salvador\",\"address\":\"SLV San Salvador\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":\"San Salvador Department\",\"country\":\"El Salvador\",\"short_description\":\"Agente de Retenciones El Salvador\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Construye tu carrera en Concentrix.<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Tienes facilidad para escuchar, entender necesidades y brindar soluciones? En Concentrix buscamos personas que disfruten ayudar a los clientes a reconsiderar su decisi&oacute;n y permanecer con nosotros. \ud83d\udcac<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Especialista en Retenci&oacute;n de Clientes<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Hablar con clientes que desean cancelar o dejar el servicio.<\/li>\\n<li style=\\\"color: #002f35;\\\">Escuchar sus motivos y ofrecer soluciones adecuadas.<\/li>\\n<li style=\\\"color: #002f35;\\\">Registrar las interacciones en el sistema y seguir los procesos internos.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Salario base + incentivos por desempe&ntilde;o<br \/>\u2705 Capacitaci&oacute;n completa y coaching<br \/>\u2705 Estabilidad laboral y cultura inclusiva<br \/>\u2705 Oportunidades reales de crecimiento<br \/>\u2705 Reconocimiento por tu trabajo<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">T&iacute;tulo de bachillerato<br \/>Excelentes habilidades de comunicaci&oacute;n<br \/>Manejo b&aacute;sico de computadora<br \/>Actitud resolutiva y enfoque en el cliente<br \/>Disponibilidad de horarios rotativos<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Si est&aacute;s listo para ayudar a nuestros clientes a quedarse y avanzar en tu carrera profesional, &iexcl;post&uacute;late hoy y &uacute;nete a Concentrix!<\/p>\",\"ats_external_id\":\"R1664881\",\"location\":\"San Salvador, San Salvador Department\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T18:59:13.170-05:00\",\"created_at\":\"2025-08-04T21:31:04.433-05:00\",\"latitude\":\"13.6980638\",\"longitude\":\"-89.1915341\",\"landing_page_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82?\",\"apply_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"recruiter\":{\"email\":{\"wid\":\"56706de872bb01b637bb0464b360eff5\",\"address\":\"leodanalexander.santos@concentrix.com\"},\"last_name\":\"Santos\",\"first_name\":\"Leodan Alexander\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0610\",\"wid\":\"f9af6d726098012df3d36dfc4f068be2\",\"descriptor\":\"Advisor I, Sales\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342176\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Retention-ES_R1664881\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Retention-ES_R1664881\/apply\",\"job_requisition_id\":\"R1664881\"}],\"organizations\":[{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\"},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"3aef857c76e001a315db9f680f1ad072\",\"address\":\"pablo.palmamenendez@concentrix.com\"},\"last_name\":\"Palma Menendez\",\"first_name\":\"Pablo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664881\",\"wid\":\"5495427cd6541028b9473c70b1ff0000\",\"descriptor\":\"R1664881 El Salvador Retention ES (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-elsalvador\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"55\",\"campaign_id\":\"5\",\"campaign_title\":\"Retentions EN\",\"campaign_type\":\"job_application\",\"job_title\":\"Retentions Agent\",\"street\":\"SLV San Salvador\",\"address\":\"SLV San Salvador\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":\"San Salvador Department\",\"country\":\"El Salvador\",\"short_description\":\"Retentions Agent in El Salvador\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Build Your Career at Concentrix!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Do you enjoy turning challenges into opportunities? At Concentrix, we&rsquo;re looking for team members who are great at building trust and helping customers feel confident about staying with us. Your voice makes a difference. \ud83d\udcac<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Customer Retention Specialist<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Communicate with customers who are considering cancellation or leaving.<\/li>\\n<li style=\\\"color: #002f35;\\\">Identify needs and offer relevant solutions to encourage retention.<\/li>\\n<li style=\\\"color: #002f35;\\\">Document conversations and follow internal processes accurately.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benefits<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Base salary with performance incentives<br \/>\u2705 Paid training and coaching<br \/>\u2705 Stable and inclusive work environment<br \/>\u2705 Professional development and growth paths<br \/>\u2705 Recognition for high performance<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requirements<\/div>\\n<p style=\\\"color: #002f35;\\\">High school diploma<br \/>Strong communication and persuasion skills<br \/>Basic computer proficiency<br \/>Problem-solving mindset<br \/>Availability for rotating shifts<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">If you&rsquo;re ready to create better outcomes for customers and grow your career in the process &mdash; apply now and join Concentrix!<\/p>\",\"ats_external_id\":\"R1664892\",\"location\":\"San Salvador, San Salvador Department\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T18:59:13.154-05:00\",\"created_at\":\"2025-08-04T21:24:43.466-05:00\",\"latitude\":\"13.6980638\",\"longitude\":\"-89.1915341\",\"landing_page_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81?\",\"apply_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"recruiter\":{\"email\":{\"wid\":\"56706de872bb01b637bb0464b360eff5\",\"address\":\"leodanalexander.santos@concentrix.com\"},\"last_name\":\"Santos\",\"first_name\":\"Leodan Alexander\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0610\",\"wid\":\"f9af6d726098012df3d36dfc4f068be2\",\"descriptor\":\"Advisor I, Sales\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342332\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Retention-EN_R1664892\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Retention-EN_R1664892\/apply\",\"job_requisition_id\":\"R1664892\"}],\"organizations\":[{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\"},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"3aef857c76e001a315db9f680f1ad072\",\"address\":\"pablo.palmamenendez@concentrix.com\"},\"last_name\":\"Palma Menendez\",\"first_name\":\"Pablo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664892\",\"wid\":\"5495427cd6541028bafbe5e062520000\",\"descriptor\":\"R1664892 El Salvador Retention EN (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-elsalvador\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"56\",\"campaign_id\":\"4\",\"campaign_title\":\"Customer Service ES\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de Servicio al Cliente\",\"street\":\"SLV San Salvador\",\"address\":\"SLV San Salvador\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":\"San Salvador Department\",\"country\":\"El Salvador\",\"short_description\":\"Representante de Servicio al Cliente en El Salvador\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iexcl;Impulsa tu carrera con Concentrix El Salvador!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Buscas una oportunidad para crecer profesionalmente? En Concentrix El Salvador te damos las herramientas, el apoyo y el ambiente ideal para que puedas avanzar. &Uacute;nete a nuestro equipo. \ud83c\udf1f<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Servicio al Cliente<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Brindar atenci&oacute;n al cliente por tel&eacute;fono, chat o correo electr&oacute;nico.<\/li>\\n<li style=\\\"color: #002f35;\\\">Seguir procedimientos y utilizar herramientas internas para resolver consultas.<\/li>\\n<li style=\\\"color: #002f35;\\\">Colaborar dentro de un equipo din&aacute;mico y profesional.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Salario base competitivo<br \/>\u2705 Capacitaci&oacute;n completa<br \/>\u2705 Estabilidad laboral<br \/>\u2705 Entorno inclusivo y respetuoso<br \/>\u2705 Oportunidades de desarrollo y crecimiento<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">T&iacute;tulo de bachillerato<br \/>Conocimientos b&aacute;sicos de computaci&oacute;n<br \/>Buena comunicaci&oacute;n<br \/>Actitud enfocada en el cliente<br \/>Disponibilidad de horarios<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iquest;Est&aacute;s listo para el siguiente paso? Aplica ahora y forma parte de la familia Concentrix en El Salvador.<\/p>\",\"ats_external_id\":\"R1664885\",\"location\":\"San Salvador, San Salvador Department\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T18:59:13.138-05:00\",\"created_at\":\"2025-08-04T20:08:23.234-05:00\",\"latitude\":\"13.6980638\",\"longitude\":\"-89.1915341\",\"landing_page_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80?\",\"apply_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"recruiter\":{\"email\":{\"wid\":\"56706de872bb01b637bb0464b360eff5\",\"address\":\"leodanalexander.santos@concentrix.com\"},\"last_name\":\"Santos\",\"first_name\":\"Leodan Alexander\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342282\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Customer-Service-ES_R1664885\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Customer-Service-ES_R1664885\/apply\",\"job_requisition_id\":\"R1664885\"}],\"organizations\":[{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\"},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"3aef857c76e001a315db9f680f1ad072\",\"address\":\"pablo.palmamenendez@concentrix.com\"},\"last_name\":\"Palma Menendez\",\"first_name\":\"Pablo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664885\",\"wid\":\"3ad757a94a3c1028ba0ec0a3ea2f0000\",\"descriptor\":\"R1664885 El Salvador Customer Service ES (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-elsalvador\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"48\",\"campaign_id\":\"3\",\"campaign_title\":\"Customer Service Santo Domingo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"DOM Santo Domingo\",\"address\":\"DOM Santo Domingo\",\"city\":\"Santo Domingo\",\"state\":\"Santo Domingo\",\"postal_code\":null,\"region\":\"Distrito Nacional\",\"country\":\"Dominican Republic\",\"short_description\":\"Customer Service Positions\",\"long_description\":\"<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Join Our Team at Concentrix Dominican Republic!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Ready to take the next step in your career? At Concentrix, we&rsquo;re looking for enthusiastic individuals who want to grow, learn, and make an impact. Whether you're just starting out or seeking a fresh challenge, we have a place for you. \ud83c\udf1f<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Customer Service Representative<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Support customers by phone, chat, or email.<\/li>\\n<li style=\\\"color: #002f35;\\\">Deliver clear and professional assistance.<\/li>\\n<li style=\\\"color: #002f35;\\\">Follow procedures and maintain accurate records.<\/li>\\n<li style=\\\"color: #002f35;\\\">Work as part of a friendly, high-performing team.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">What We Offer<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Competitive salary<br \/>\u2705 Paid training and onboarding<br \/>\u2705 Legal benefits and job stability<br \/>\u2705 Modern workspace and equipment<br \/>\u2705 Growth opportunities within the company<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requirements<\/div>\\n<p style=\\\"color: #002f35;\\\">18 years or older<br \/>High school diploma or equivalent<br \/>Basic computer skills<br \/>Strong communication abilities<br \/>Availability for rotating shifts<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Apply today and start your journey with one of the top global companies in customer experience. We can&rsquo;t wait to meet you!<\/p>\",\"ats_external_id\":\"R1567999\",\"location\":\"Santo Domingo, Distrito Nacional\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T20:59:10.987-03:00\",\"created_at\":\"2025-08-04T18:43:29.408-03:00\",\"latitude\":\"18.4626178\",\"longitude\":\"-69.93609239999999\",\"landing_page_url\":\"https:\/\/concentrix-dominicanrepublic.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8z?\",\"apply_url\":\"https:\/\/concentrix-dominicanrepublic.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8z\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Santo Domingo\",\"country\":{\"wid\":\"cec6aab2cee74a53a21629cd61000ea5\",\"iso2\":\"DO\",\"iso3\":\"DOM\",\"descriptor\":\"Dominican Republic\",\"iso_numeric\":\"214\"},\"primary_location\":{\"id\":\"DO-SAN-TIRAD-Y0\",\"wid\":\"b67da9176e3d1062f9dc93438d5bbbff\",\"descriptor\":\"DOM Santo Domingo - City Center\"}},\"recruiter\":{\"email\":{\"wid\":\"87b02d0ee496017b7573c09f021a85fb\",\"address\":\"ana.alvarez@concentrix.com\"},\"last_name\":\"Alvarez\",\"first_name\":\"Ana\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338597\",\"external_job_path\":\"https:\/\/cnx.wd2.myworkdayjobs-impl.com\/external_global\/job\/DOM-Santo-Domingo\/Customer-Service-Representative---City-Center--Churchill-_R1567999\",\"external_apply_url\":\"https:\/\/cnx.wd2.myworkdayjobs-impl.com\/external_global\/job\/DOM-Santo-Domingo\/Customer-Service-Representative---City-Center--Churchill-_R1567999\/apply\",\"job_requisition_id\":\"R1567999\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"a8804467b792100dc580e67fec270002\",\"address\":\"keylor.soto@concentrix.com\"},\"last_name\":\"Soto\",\"first_name\":\"Keylor\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1567999\",\"wid\":\"f8c21bd8267610171d288202fd190001\",\"descriptor\":\"R1567999 Customer Service Representative - Concentrix (DR) (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dominicanrepublic\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"426\",\"campaign_id\":\"73\",\"campaign_title\":\"M-net \/ German \/ Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support with German - Remote\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p class=\\\"mb-4 last:mb-0\\\" dir=\\\"ltr\\\"><strong><strong class=\\\"font-bold\\\">Reimagine your career&nbsp;<\/strong><\/strong>&nbsp;<\/p>\\n<p class=\\\"mb-4 last:mb-0\\\" dir=\\\"ltr\\\">Are you looking for a career change within a forward-thinking global organization?&nbsp;Come be&nbsp;part of our award-winning company, led by our people in over 70 countries, where ALL members contribute to and support each other's success and well-being, proudly united as&nbsp;game-changers. We are recognized with awards such as \\\"World's Best Workplaces\\\", Best Companies for Career Growth, and \\\"Best Company Culture\\\" year after year.&nbsp;&nbsp;<\/p>\\n<p class=\\\"mb-4 last:mb-0\\\" dir=\\\"ltr\\\">&nbsp;<\/p>\\n<p class=\\\"mb-4 last:mb-0\\\" dir=\\\"ltr\\\">We are looking for <em><strong><strong class=\\\"font-bold italic\\\">German-speaking Remote Customer Service Representatives<\/strong><\/strong><\/em> to join our team of \\\"game-changers\\\" and work with leading brands in industries such as tech, finance, travel, fashion, and healthcare.<\/p>\\n<p class=\\\"mb-4 last:mb-0\\\">&nbsp;<\/p>\\n<p class=\\\"mb-4 last:mb-0\\\" dir=\\\"ltr\\\"><strong><strong class=\\\"font-bold\\\">Career growth and personal development&nbsp;&nbsp;<\/strong><\/strong><\/p>\\n<p class=\\\"mb-4 last:mb-0\\\" dir=\\\"ltr\\\">We will provide you with training, access to the latest&nbsp;technology&nbsp;and ongoing support so that you can develop as much as possible. At Concentrix there is real potential for professional and personal growth. In fact, around 80% of our managers and leaders have been promoted from within!&nbsp;That's&nbsp;why we offer a range of FREE learning and development programs designed specifically to support you on your journey to the career you envision.&nbsp;&nbsp;<\/p>\\n<p class=\\\"mb-4 last:mb-0\\\">&nbsp;<\/p>\\n<p class=\\\"mb-4 last:mb-0\\\" dir=\\\"ltr\\\"><strong><strong class=\\\"font-bold\\\">What&nbsp;you'll&nbsp;do in this role&nbsp;<\/strong><\/strong><\/p>\\n<p class=\\\"mb-4 last:mb-0\\\" dir=\\\"ltr\\\">As&nbsp;a Customer Support in the field in our team, you will:&nbsp;<\/p>\\n<ul class=\\\"list-disc mb-4 last:mb-0 ml-3.5 ps-0\\\">\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"1\\\">Informing customers about issued invoices, their product and service packages, and landline and internet subscription rates;<\/li>\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"2\\\">Selling products and services from the client&rsquo;s portfolio;<\/li>\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"3\\\">Providing technical support for issues related to internet and telephone devices (routers, landline phones);<\/li>\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"4\\\">Serving as the first point of contact for issues with telephone\/internet devices and escalating them to other departments if the problem is more complex;<\/li>\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"5\\\">Participating in activities aimed at improving performance metrics (workshops, training sessions, coaching activities).<\/li>\\n<\/ul>\\n<p class=\\\"mb-4 last:mb-0\\\">&nbsp;<\/p>\\n<p class=\\\"mb-4 last:mb-0\\\" dir=\\\"ltr\\\"><strong><strong class=\\\"font-bold\\\">Your&nbsp;qualifications&nbsp;<\/strong><\/strong><\/p>\\n<p class=\\\"mb-4 last:mb-0\\\" dir=\\\"ltr\\\">Concentrix is the ideal match if:&nbsp;<\/p>\\n<ul class=\\\"list-disc mb-4 last:mb-0 ml-3.5 ps-0\\\">\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"1\\\">German language proficiency at a minimum B2 level (spoken and written);<\/li>\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"2\\\">Strong computer skills;<\/li>\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"3\\\">Excellent interpersonal skills;<\/li>\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"4\\\">Results-oriented;<\/li>\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"5\\\">Ability to multitask;<\/li>\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"6\\\">Willingness to work shifts (9:00 AM&ndash;10:00 PM);<\/li>\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"7\\\">Willingness to work on weekends (1&ndash;2 Saturdays per month).<\/li>\\n<\/ul>\\n<p class=\\\"mb-4 last:mb-0\\\">&nbsp;<\/p>\\n<p class=\\\"mb-4 last:mb-0\\\" dir=\\\"ltr\\\"><strong><strong class=\\\"font-bold\\\">What's&nbsp;in it for you&nbsp;&nbsp;<\/strong><\/strong><\/p>\\n<p class=\\\"mb-4 last:mb-0\\\" dir=\\\"ltr\\\">In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<ul class=\\\"list-disc mb-4 last:mb-0 ml-3.5 ps-0\\\">\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"1\\\">Full time&nbsp;contract for an indefinite period&nbsp;&nbsp;<\/li>\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"2\\\">Performance bonus&nbsp;<\/li>\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"3\\\">Weekend and night bonuses&nbsp;&nbsp;<\/li>\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"4\\\">You can choose from a range of flexible benefits on the dedicated platform&nbsp;<\/li>\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"5\\\">Medical subscription\u202f&nbsp;&nbsp;<\/li>\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"6\\\">Refer-a-friend bonus&nbsp;&nbsp;<\/li>\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"7\\\">Full, paid training on the project you will be working on&nbsp;&nbsp;<\/li>\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"8\\\">Career development program and specialized courses&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<p class=\\\"mb-4 last:mb-0\\\">&nbsp;<\/p>\\n<p class=\\\"mb-4 last:mb-0\\\" dir=\\\"ltr\\\"><strong><strong class=\\\"font-bold\\\">Concentrix is an equal employment opportunity employer&nbsp;&nbsp;<\/strong><\/strong><\/p>\\n<p class=\\\"mb-4 last:mb-0\\\" dir=\\\"ltr\\\"><em><em class=\\\"italic\\\">We pride ourselves on being&nbsp;united as one&nbsp;team, one company, globally. We are committed to&nbsp;providing equal employment opportunities for all candidates and a work environment&nbsp;free from discrimination and harassment.&nbsp;All of&nbsp;our recruitment practices are based on job requirements and job qualifications without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin,&nbsp;disability&nbsp;or any other classification protected by applicable national laws.&nbsp;&nbsp;<\/em><\/em><\/p>\\n<p class=\\\"mb-4 last:mb-0\\\">&nbsp;&nbsp;<\/p>\\n<p class=\\\"mb-4 last:mb-0\\\" dir=\\\"ltr\\\"><strong><strong class=\\\"font-bold\\\">Eligibility&nbsp;&nbsp;<\/strong><\/strong><\/p>\\n<p class=\\\"mb-4 last:mb-0\\\" dir=\\\"ltr\\\">In accordance with&nbsp;employment legislation, only candidates who are legally authorized to work in Romania will be considered for this position.&nbsp;<\/p>\",\"ats_external_id\":\"RO-73\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-24T02:59:04.103+03:00\",\"created_at\":\"2025-08-04T12:57:56.139+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mw?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"427\",\"campaign_id\":\"70\",\"campaign_title\":\"WISE Sanctions \/ English \/ Iasi\",\"campaign_type\":\"job_application\",\"job_title\":\"Sanctions Analyst with English - Iasi, on-site\",\"street\":null,\"address\":null,\"city\":\"Ia\u0219i\",\"state\":\"Ia\u0219i County\",\"postal_code\":null,\"region\":\"Iasi\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>\ud83d\udcc8 Looking to Start or Grow Your Career in the Fintech Industry?<\/strong><\/p>\\n<p>Join our dynamic team in Ia\u0219i as a <strong>Sanctions Analyst<\/strong>! This is an excellent opportunity for individuals with a keen eye for detail, strong analytical skills, and proficiency in English. <strong>No prior experience is required<\/strong>&mdash;we provide fully paid training!<\/p>\\n<p><strong>\ud83c\udfaf What You Will Do as a Sanctions Analyst<\/strong><\/p>\\n<ul>\\n<li><strong>Monitor Alerts<\/strong>: Check alarms generated by the monitoring system for all recorded data on the customer&rsquo;s platform.<\/li>\\n<li><strong>Data Verification<\/strong>: Assess the accuracy of the data in the system and determine if alerts are false or if they pertain to sanctioned individuals.<\/li>\\n<li><strong>Follow Procedures<\/strong>: Adhere to specific protocols for each case.<\/li>\\n<li><strong>Data Review<\/strong>: Conduct manual reviews of relevant data points submitted by account holders through a self-service portal or transaction messages.<\/li>\\n<\/ul>\\n<p><strong>\ud83c\udfaf What We Are Looking For:<\/strong><\/p>\\n<ul>\\n<li><strong>Language Skills<\/strong>: Advanced level of English (B2-C1).<\/li>\\n<li><strong>Technical Proficiency<\/strong>: Excellent PC skills.<\/li>\\n<li><strong>Attention to Detail<\/strong>: Strong research and analytical skills.<\/li>\\n<li><strong>Organizational Skills<\/strong>: Ability to stay organized and focused.<\/li>\\n<li><strong>Education<\/strong>: Minimum high school diploma.<\/li>\\n<\/ul>\\n<p><strong>\ud83c\udfaf What We Offer:<\/strong><\/p>\\n<ul>\\n<li><strong>Employment<\/strong>: Full-time, indefinite contract.<\/li>\\n<li><strong>Benefits Package<\/strong>:<\/li>\\n<ul>\\n<li>Flexible benefits through My Benefit Platform (meal, gift, holiday vouchers).<\/li>\\n<li>Private medical insurance via Medicover, gym membership, partner discounts, and Bookster membership.<\/li>\\n<li>Professional development courses, language classes, specialized training, and access to online and in-person events.<\/li>\\n<li>Referral bonuses up to 5,000 RON, eyeglasses discounts, holiday incentives, and an Employee Assistance Program.<\/li>\\n<li>Fidelity and seniority bonuses.<\/li>\\n<\/ul>\\n<li><strong>Career Growth<\/strong>:<\/li>\\n<ul>\\n<li>Paid training from Day 1.<\/li>\\n<li>Real opportunities for professional development&mdash;over 85% of our leaders started in entry-level roles!<\/li>\\n<\/ul>\\n<\/ul>\\n<p><strong>\u2728 Join Us and Build Your Future in Fintech!<\/strong><br \/>Apply now to become part of our innovative team!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer <\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Romania&rsquo;s law, only applicants who are legally authorized to work in Romania will be considered for this position.&nbsp;<\/p>\",\"ats_external_id\":\"RO-70\",\"location\":\"Ia\u0219i, Iasi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-21T11:11:20.947+03:00\",\"created_at\":\"2025-08-04T12:41:43.528+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MA?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"34\",\"campaign_id\":\"9\",\"campaign_title\":\"R1663893 - Fortaleza PT\",\"campaign_type\":\"job_application\",\"job_title\":\"Atendimento ao Cliente - Customer Service - Fortaleza - Portugu\u00eas\",\"street\":\"BRA Fortaleza - Rua Goncalves Ledo\",\"address\":\"BRA Fortaleza - Rua Goncalves Ledo\",\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"postal_code\":\"60110-260\",\"region\":\"Cear\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Atendimento ao Cliente - Customer Service - Fortaleza - Portugu\u00eas\",\"long_description\":\"<table style=\\\"border-bottom: 1px solid #E7E7E7;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"background: #003D5B; background-color: #003d5b; padding: 35px 20px; text-align: center;\\\" align=\\\"center\\\" bgcolor=\\\"#003D5B\\\"><img style=\\\"display: block; border: 0; max-width: 230px; height: auto; margin: 0 auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"230\\\" \/><\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 35px 30px 15px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 30px; font-weight: bold; color: #003d5b;\\\">Sua jornada como game-changer come&ccedil;a aqui<\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 0 30px 25px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 18px; line-height: 1.7; color: #2b2c2c;\\\">Venha criar experi&ecirc;ncias que transformam &mdash; inclusive a sua carreira.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #003D5B; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Junte-se &agrave; Concentrix<\/div>\\nVoc&ecirc; gosta de ajudar pessoas, resolver desafios e quer crescer em uma empresa global? Ent&atilde;o essa oportunidade pode ser para voc&ecirc;. <br \/><br \/>Na <strong style=\\\"color: #003d5b;\\\">Concentrix<\/strong>, grandes experi&ecirc;ncias come&ccedil;am com pessoas. Aqui, voc&ecirc; poder&aacute; atuar em atendimento via <strong style=\\\"color: #007580;\\\">chat, e-mail e\/ou voz<\/strong>, apoiando clientes com empatia, clareza e agilidade. <br \/><br \/>Mais do que atender, voc&ecirc; vai fazer parte de um time que transforma cada intera&ccedil;&atilde;o em uma experi&ecirc;ncia positiva &mdash; e construir sua jornada para se tornar um <strong style=\\\"color: #007580;\\\">game-changer<\/strong>.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Posi&ccedil;&atilde;o<\/div>\\n<div style=\\\"font-size: 24px; font-weight: bold; color: #007580; line-height: 1.4; margin-bottom: 18px; font-family: Montserrat, Arial, sans-serif;\\\">Especialista de Atendimento a Clientes | Fortaleza\/CE - Presencial<\/div>\\n<strong style=\\\"color: #003d5b;\\\">Nesta oportunidade, voc&ecirc; ir&aacute;:<\/strong> <br \/><br \/>&bull; Atender clientes via chat, e-mail e\/ou voz, oferecendo suporte com empatia e agilidade. <br \/>&bull; Entender necessidades, orientar solu&ccedil;&otilde;es e transformar cada contato em uma experi&ecirc;ncia positiva. <br \/>&bull; Registrar informa&ccedil;&otilde;es em sistema com aten&ccedil;&atilde;o aos detalhes. <br \/>&bull; Trabalhar em colabora&ccedil;&atilde;o com o time para garantir qualidade e excel&ecirc;ncia no atendimento.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Benef&iacute;cios que valorizam voc&ecirc;<\/div>\\n<strong style=\\\"color: #003d5b;\\\">Remunera&ccedil;&atilde;o:<\/strong> a partir de R$ 1.621,00 <br \/><strong style=\\\"color: #003d5b;\\\">Escala:<\/strong> 6x1, com folgas alternadas durante a semana e finais de semana, al&eacute;m de 1 domingo garantido por m&ecirc;s <br \/><strong style=\\\"color: #003d5b;\\\">Turnos:<\/strong> diversos hor&aacute;rios dispon&iacute;veis <br \/><strong style=\\\"color: #003d5b;\\\">Local:<\/strong> Fortaleza\/CE - Presencial, com atua&ccedil;&atilde;o em uma de nossas unidades na cidade, conforme necessidade da opera&ccedil;&atilde;o <br \/><strong style=\\\"color: #003d5b;\\\">Treinamento:<\/strong> remunerado <br \/><br \/><strong style=\\\"color: #003d5b;\\\">E tamb&eacute;m:<\/strong> <br \/>&bull; VA\/VR flex&iacute;vel, com cart&atilde;o de ampla aceita&ccedil;&atilde;o <br \/>&bull; Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica <br \/>&bull; Seguro de vida <br \/>&bull; Aux&iacute;lio creche\/bab&aacute; at&eacute; 4 anos <br \/>&bull; Descontos e parcerias com faculdades e cursos de idiomas <br \/>&bull; Wellhub, benef&iacute;cio de bem-estar com acesso a parceiros, academias e servi&ccedil;os integrados na plataforma <br \/>&bull; Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o, salas de jogos e TV <br \/>&bull; Plano de carreira, com oportunidades reais de crescimento a partir de 3 meses, conforme performance e disponibilidade<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">O que buscamos em voc&ecirc;<\/div>\\n&bull; Ensino m&eacute;dio completo <br \/>&bull; 18 anos ou mais <br \/>&bull; Experi&ecirc;ncia com atendimento em canais como voz, chat e e-mail <br \/>&bull; Boa digita&ccedil;&atilde;o e facilidade para utilizar sistemas simult&acirc;neos <br \/>&bull; Familiaridade com tecnologia e vontade de aprender<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #003D5B; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Como funciona o processo seletivo?<\/div>\\nNosso processo seletivo &eacute; simples e pensado para conhecer melhor o seu perfil: <br \/><br \/><strong style=\\\"color: #003d5b;\\\">Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<\/strong> <br \/><br \/>Depois de se inscrever, fique atento aos seus canais de contato. Nosso time poder&aacute; enviar orienta&ccedil;&otilde;es por e-mail, telefone ou WhatsApp.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Diversidade e inclus&atilde;o<\/div>\\nA Concentrix acredita no potencial de cada pessoa e valoriza ambientes diversos, inclusivos e colaborativos. <br \/><br \/>Esta oportunidade tamb&eacute;m est&aacute; aberta para pessoas com defici&ecirc;ncia. <br \/><br \/><strong style=\\\"color: #003d5b;\\\">Se voc&ecirc; busca uma oportunidade para aprender, crescer e fazer parte de uma empresa global que valoriza pessoas, inova&ccedil;&atilde;o e colabora&ccedil;&atilde;o, seu pr&oacute;ximo passo pode come&ccedil;ar aqui.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #003D5B; background-color: #003d5b;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#003D5B\\\"><img style=\\\"display: block; border: 0; max-width: 190px; height: auto; margin: 0 auto 18px auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"190\\\" \/>\\n<div style=\\\"font-size: 16px; line-height: 1.7; color: #ffffff; margin-bottom: 6px;\\\">Transforme experi&ecirc;ncias. Impulsione sua carreira.<\/div>\\n<div style=\\\"font-size: 20px; line-height: 1.4; font-weight: bold; color: #25e2cc;\\\">Real starts here.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\",\"ats_external_id\":\"R1663893\",\"location\":\"Fortaleza, Cear\u00e1\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T20:59:06.917-03:00\",\"created_at\":\"2025-08-02T23:04:34.079-03:00\",\"latitude\":\"-3.7327177\",\"longitude\":\"-38.5269947\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Fortaleza\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CEA-LEDOS-01\",\"wid\":\"740544c0a47f016cf30824771f115955\",\"descriptor\":\"BRA Fortaleza - Rua Goncalves Ledo\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342309\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/Atendimento-ao-Cliente---Customer-Service--Presencial----Fortaleza-CE_R1663893\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/Atendimento-ao-Cliente---Customer-Service--Presencial----Fortaleza-CE_R1663893\/apply\",\"job_requisition_id\":\"R1663893\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663893\",\"wid\":\"67b4b06b879b10280119f80263d90001\",\"descriptor\":\"R1663893 Atendimento ao Cliente - Customer Service (Presencial) - Fortaleza\/CE (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"35\",\"campaign_id\":\"8\",\"campaign_title\":\"R1663889 - Barueri PT\",\"campaign_type\":\"job_application\",\"job_title\":\"ESPECIALISTA DE ATENDIMENTO A CLIENTES | BARUERI\",\"street\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\",\"address\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\",\"city\":\"Barueri\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"1000\",\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"ESPECIALISTA DE ATENDIMENTO A CLIENTES | BARUERI | PORTUGU\u00caS\",\"long_description\":\"<table style=\\\"border-bottom: 1px solid #E7E7E7;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"background: #003D5B; background-color: #003d5b; padding: 35px 20px; text-align: center;\\\" align=\\\"center\\\" bgcolor=\\\"#003D5B\\\"><img style=\\\"display: block; border: 0; max-width: 230px; height: auto; margin: 0 auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"230\\\" \/><\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 35px 30px 15px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 30px; font-weight: bold; color: #003d5b;\\\">Sua jornada como game-changer come&ccedil;a aqui<\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 0 30px 25px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 18px; line-height: 1.7; color: #2b2c2c;\\\">Oportunidade presencial em Barueri\/SP para quem quer crescer criando experi&ecirc;ncias que transformam.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #003D5B; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Junte-se &agrave; Concentrix Brasil<\/div>\\nVoc&ecirc; gosta de ajudar pessoas, resolver desafios e quer crescer em um ambiente colaborativo? Ent&atilde;o essa oportunidade pode ser para voc&ecirc;. <br \/><br \/>Na <strong style=\\\"color: #003d5b;\\\">Concentrix<\/strong>, grandes experi&ecirc;ncias come&ccedil;am com pessoas. Aqui, cada intera&ccedil;&atilde;o &eacute; uma chance de oferecer suporte com empatia, clareza e agilidade. <br \/><br \/>Atuando em canais como <strong style=\\\"color: #007580;\\\">telefone, chat e\/ou e-mail<\/strong>, voc&ecirc; poder&aacute; transformar cada contato em uma experi&ecirc;ncia positiva. Em algumas opera&ccedil;&otilde;es, tamb&eacute;m podem existir oportunidades pontuais de oferta ou upsell, sempre com orienta&ccedil;&atilde;o e foco na melhor experi&ecirc;ncia do cliente. <br \/><br \/>Mais do que atender, voc&ecirc; vai fazer parte de um time que transforma experi&ecirc;ncias todos os dias &mdash; e construir sua jornada para se tornar um <strong style=\\\"color: #007580;\\\">game-changer<\/strong>.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Posi&ccedil;&atilde;o<\/div>\\n<div style=\\\"font-size: 24px; font-weight: bold; color: #007580; line-height: 1.4; margin-bottom: 18px; font-family: Montserrat, Arial, sans-serif;\\\">Especialista em Atendimento ao Cliente | Barueri\/SP - Presencial | Multicanal<\/div>\\n<strong style=\\\"color: #003d5b;\\\">Nesta oportunidade, voc&ecirc; ir&aacute;:<\/strong> <br \/><br \/>&bull; Atender clientes via telefone, chat e\/ou e-mail, oferecendo suporte com empatia e linguagem clara. <br \/>&bull; Entender necessidades, orientar solu&ccedil;&otilde;es e transformar cada contato em uma experi&ecirc;ncia positiva. <br \/>&bull; Registrar atendimentos em sistema e acompanhar solicita&ccedil;&otilde;es com aten&ccedil;&atilde;o aos detalhes. <br \/>&bull; Trabalhar em parceria com o time para garantir qualidade, colabora&ccedil;&atilde;o e excel&ecirc;ncia no atendimento. <br \/>&bull; Quando aplic&aacute;vel, identificar oportunidades e orientar clientes sobre solu&ccedil;&otilde;es ou ofertas, mantendo o foco na experi&ecirc;ncia e na necessidade do cliente.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Remunera&ccedil;&atilde;o e jornada<\/div>\\n<strong style=\\\"color: #003d5b;\\\">Remunera&ccedil;&atilde;o:<\/strong> a partir de R$ 1.621,00, podendo haver vari&aacute;vel ou bonifica&ccedil;&atilde;o conforme opera&ccedil;&atilde;o e performance <br \/><strong style=\\\"color: #003d5b;\\\">Escala:<\/strong> 6x1, com folgas alternadas e 1 domingo garantido por m&ecirc;s <br \/><strong style=\\\"color: #003d5b;\\\">Turnos:<\/strong> diversos hor&aacute;rios dispon&iacute;veis <br \/><strong style=\\\"color: #003d5b;\\\">Treinamento:<\/strong> remunerado <br \/><strong style=\\\"color: #003d5b;\\\">Local:<\/strong> Barueri\/SP - Presencial, com atua&ccedil;&atilde;o em nossa unidade na cidade, conforme necessidade da opera&ccedil;&atilde;o<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Benef&iacute;cios que valorizam voc&ecirc;<\/div>\\n&bull; VA\/VR flex&iacute;vel, com cart&atilde;o de ampla aceita&ccedil;&atilde;o <br \/>&bull; Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica <br \/>&bull; Seguro de vida <br \/>&bull; Aux&iacute;lio creche\/bab&aacute; at&eacute; 4 anos <br \/>&bull; Descontos e parcerias com faculdades e cursos de idiomas <br \/>&bull; Wellhub, benef&iacute;cio de bem-estar com acesso a parceiros, academias e servi&ccedil;os integrados na plataforma <br \/>&bull; Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o, salas de jogos e TV <br \/>&bull; Plano de carreira, com oportunidades reais de crescimento a partir de 3 meses, conforme performance e disponibilidade<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #003D5B; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">O que buscamos em voc&ecirc;<\/div>\\n&bull; Ensino m&eacute;dio completo <br \/>&bull; 18 anos ou mais <br \/>&bull; Boa comunica&ccedil;&atilde;o e vontade de aprender <br \/>&bull; Boa digita&ccedil;&atilde;o e habilidade para atuar com sistemas simult&acirc;neos <br \/>&bull; Afinidade com tecnologia e vontade de se desenvolver <br \/>&bull; Experi&ecirc;ncia em atendimento e\/ou vendas ser&aacute; considerada diferencial, mas n&atilde;o &eacute; eliminat&oacute;ria<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Como funciona o processo seletivo?<\/div>\\nNosso processo seletivo &eacute; simples e pensado para conhecer melhor o seu perfil: <br \/><br \/><strong style=\\\"color: #003d5b;\\\">Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<\/strong> <br \/><br \/>Depois de se inscrever, fique atento aos seus canais de contato. Nosso time poder&aacute; enviar orienta&ccedil;&otilde;es por e-mail, telefone ou WhatsApp. <br \/><br \/>Esta oportunidade tamb&eacute;m est&aacute; aberta para pessoas com defici&ecirc;ncia.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Venha crescer com a gente<\/div>\\nSe voc&ecirc; busca uma oportunidade para aprender, crescer e fazer parte de uma empresa global que valoriza pessoas, inova&ccedil;&atilde;o e colabora&ccedil;&atilde;o, seu pr&oacute;ximo passo pode come&ccedil;ar aqui. <br \/><br \/><strong style=\\\"color: #003d5b;\\\">Candidate-se agora e venha construir sua jornada com a Concentrix Brasil.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #003D5B; background-color: #003d5b;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#003D5B\\\"><img style=\\\"display: block; border: 0; max-width: 190px; height: auto; margin: 0 auto 18px auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"190\\\" \/>\\n<div style=\\\"font-size: 16px; line-height: 1.7; color: #ffffff; margin-bottom: 6px;\\\">Transforme experi&ecirc;ncias. Impulsione sua carreira.<\/div>\\n<div style=\\\"font-size: 20px; line-height: 1.4; font-weight: bold; color: #25e2cc;\\\">Real starts here.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\",\"ats_external_id\":\"R1663889\",\"location\":\"Barueri, S\u00e3o Paulo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T20:59:10.082-03:00\",\"created_at\":\"2025-08-02T23:03:57.783-03:00\",\"latitude\":\"-23.5035117\",\"longitude\":\"-46.8785468\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Barueri\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-BAR-ARAGU-01\",\"wid\":\"60ee49090703101b50781ce0aaf00000\",\"descriptor\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342378\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Barueri---Condomnio-Centro-Empresarial-Araguaia-Corporate\/Atendimento-ao-Cliente---Customer-Service--Presencial----Barueri-SP_R1663889\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Barueri---Condomnio-Centro-Empresarial-Araguaia-Corporate\/Atendimento-ao-Cliente---Customer-Service--Presencial----Barueri-SP_R1663889\/apply\",\"job_requisition_id\":\"R1663889\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663889\",\"wid\":\"ad6f51f92ec8102801077462a96c0000\",\"descriptor\":\"R1663889 Atendimento ao Cliente - Customer Service (Presencial) - Barueri\/SP (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"36\",\"campaign_id\":\"7\",\"campaign_title\":\"Ponta Grossa- Cobran\u00e7a \",\"campaign_type\":\"job_application\",\"job_title\":\"ESPECIALISTA DE ATENDIMENTO A CLIENTES | SUPORTE | CURITIBA\",\"street\":\"BRA Ponta Grossa - Rua Sete de Setembro 888 Centro\",\"address\":\"BRA Ponta Grossa - Rua Sete de Setembro 888 Centro\",\"city\":\"Ponta Grossa\",\"state\":\"Paran\u00e1\",\"postal_code\":\"84010-350\",\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"ESPECIALISTA DE ATENDIMENTO A CLIENTES | SUPORTE | CURITIBA\",\"long_description\":\"<table style=\\\"border-bottom: 1px solid #E7E7E7;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"background: #003D5B; background-color: #003d5b; padding: 35px 20px; text-align: center;\\\" align=\\\"center\\\" bgcolor=\\\"#003D5B\\\"><img style=\\\"display: block; border: 0; max-width: 230px; height: auto; margin: 0 auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"230\\\" \/><\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 35px 30px 15px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 30px; font-weight: bold; color: #003d5b;\\\">Sua jornada como game-changer come&ccedil;a aqui<\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 0 30px 25px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 18px; line-height: 1.7; color: #2b2c2c;\\\">Oportunidade presencial em Ponta Grossa\/PR para quem quer transformar conversas em solu&ccedil;&otilde;es.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #003D5B; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Junte-se &agrave; Concentrix Brasil<\/div>\\nVoc&ecirc; &eacute; uma pessoa comunicativa, persuasiva e gosta de transformar desafios em oportunidades? Ent&atilde;o essa oportunidade pode ser para voc&ecirc;. <br \/><br \/>Na <strong style=\\\"color: #003d5b;\\\">Concentrix<\/strong>, grandes experi&ecirc;ncias come&ccedil;am com pessoas. Aqui, cada conversa &eacute; uma chance de ouvir, entender necessidades e construir solu&ccedil;&otilde;es com empatia, clareza e foco em resolu&ccedil;&atilde;o. <br \/><br \/>Atuando com <strong style=\\\"color: #007580;\\\">negocia&ccedil;&atilde;o por voz<\/strong>, voc&ecirc; poder&aacute; apoiar clientes na busca por alternativas, conduzindo tratativas com respeito, objetividade e foco em acordo. <br \/><br \/>Mais do que negociar, voc&ecirc; vai fazer parte de um time que transforma di&aacute;logos em possibilidades todos os dias &mdash; e construir sua jornada para se tornar um <strong style=\\\"color: #007580;\\\">game-changer<\/strong>.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Posi&ccedil;&atilde;o<\/div>\\n<div style=\\\"font-size: 24px; font-weight: bold; color: #007580; line-height: 1.4; margin-bottom: 18px; font-family: Montserrat, Arial, sans-serif;\\\">Agente em Solu&ccedil;&otilde;es Financeiras e Negocia&ccedil;&atilde;o | Ponta Grossa\/PR - Presencial<\/div>\\n<strong style=\\\"color: #003d5b;\\\">Nesta oportunidade, voc&ecirc; ir&aacute;:<\/strong> <br \/><br \/>&bull; Realizar negocia&ccedil;&otilde;es via voz com empatia, clareza e persuas&atilde;o. <br \/>&bull; Entender o cen&aacute;rio do cliente e conduzir a melhor solu&ccedil;&atilde;o com foco em acordo. <br \/>&bull; Registrar intera&ccedil;&otilde;es em sistema e acompanhar tratativas at&eacute; a conclus&atilde;o. <br \/>&bull; Trabalhar em parceria com o time para garantir qualidade, excel&ecirc;ncia e melhoria cont&iacute;nua. <br \/>&bull; Contribuir para uma experi&ecirc;ncia positiva, respeitosa e eficiente em cada contato.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Remunera&ccedil;&atilde;o e jornada<\/div>\\n<strong style=\\\"color: #003d5b;\\\">Remunera&ccedil;&atilde;o:<\/strong> a partir de R$ 1.621,00 + vari&aacute;vel <br \/><strong style=\\\"color: #003d5b;\\\">Escala:<\/strong> 6x1, de segunda a s&aacute;bado <br \/><strong style=\\\"color: #003d5b;\\\">Turnos:<\/strong> diversos hor&aacute;rios dispon&iacute;veis, manh&atilde;, tarde e noite <br \/><strong style=\\\"color: #003d5b;\\\">Treinamento:<\/strong> remunerado <br \/><strong style=\\\"color: #003d5b;\\\">Local:<\/strong> Ponta Grossa\/PR - Presencial, com atua&ccedil;&atilde;o em nossa unidade na cidade<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Benef&iacute;cios que valorizam voc&ecirc;<\/div>\\n&bull; VA\/VR flex&iacute;vel, com cart&atilde;o de ampla aceita&ccedil;&atilde;o <br \/>&bull; Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica <br \/>&bull; Seguro de vida <br \/>&bull; Aux&iacute;lio creche\/bab&aacute; at&eacute; 4 anos <br \/>&bull; Descontos e parcerias com faculdades e cursos de idiomas <br \/>&bull; Wellhub, benef&iacute;cio de bem-estar com acesso a parceiros, academias e servi&ccedil;os integrados na plataforma <br \/>&bull; Ambiente moderno e acolhedor, com espa&ccedil;os de descompress&atilde;o, salas de jogos e TV <br \/>&bull; Plano de carreira, com oportunidades reais de crescimento a partir de 3 meses, conforme performance e disponibilidade<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #003D5B; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">O que buscamos em voc&ecirc;<\/div>\\n&bull; Ensino m&eacute;dio completo <br \/>&bull; 18 anos ou mais <br \/>&bull; Experi&ecirc;ncia com atendimento ou negocia&ccedil;&atilde;o por voz <br \/>&bull; Viv&ecirc;ncia com cobran&ccedil;a ser&aacute; considerada diferencial <br \/>&bull; Boa comunica&ccedil;&atilde;o, escuta ativa e habilidade para conduzir conversas com clareza <br \/>&bull; Boa digita&ccedil;&atilde;o e facilidade para atuar com sistemas simult&acirc;neos <br \/>&bull; Afinidade com tecnologia e vontade de se desenvolver<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Como funciona o processo seletivo?<\/div>\\nNosso processo seletivo &eacute; simples e pensado para conhecer melhor o seu perfil: <br \/><br \/><strong style=\\\"color: #003d5b;\\\">Inscri&ccedil;&atilde;o &rarr; Provas e testes &rarr; Entrevista &rarr; Fase final<\/strong> <br \/><br \/>Depois de se inscrever, fique atento aos seus canais de contato. Nosso time poder&aacute; enviar orienta&ccedil;&otilde;es por e-mail, telefone ou WhatsApp. <br \/><br \/>Esta oportunidade tamb&eacute;m est&aacute; aberta para pessoas com defici&ecirc;ncia.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-size: 20px; font-weight: bold; color: #003d5b; margin-bottom: 15px;\\\">Venha crescer com a gente<\/div>\\nSe voc&ecirc; busca uma oportunidade para aprender, crescer e desenvolver suas habilidades em negocia&ccedil;&atilde;o, comunica&ccedil;&atilde;o e relacionamento com clientes, seu pr&oacute;ximo passo pode come&ccedil;ar aqui. <br \/><br \/><strong style=\\\"color: #003d5b;\\\">Candidate-se agora e venha construir sua jornada com a Concentrix Brasil.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #003D5B; background-color: #003d5b;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#003D5B\\\"><img style=\\\"display: block; border: 0; max-width: 190px; height: auto; margin: 0 auto 18px auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"190\\\" \/>\\n<div style=\\\"font-size: 16px; line-height: 1.7; color: #ffffff; margin-bottom: 6px;\\\">Transforme conversas. Crie solu&ccedil;&otilde;es. Impulsione sua carreira.<\/div>\\n<div style=\\\"font-size: 20px; line-height: 1.4; font-weight: bold; color: #25e2cc;\\\">Real starts here.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\",\"ats_external_id\":\"R1672633\",\"location\":\"Ponta Grossa, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1518\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-08-26T20:59:06.890-03:00\",\"created_at\":\"2025-08-02T23:01:55.749-03:00\",\"latitude\":\"-25.0993784\",\"longitude\":\"-50.1582927\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanente\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Curitiba\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"primary_location\":{\"id\":\"BR-CUR-JOSEL-02\",\"wid\":\"8e0a004f044c101d47a44cdacb720000\",\"descriptor\":\"BRA Curitiba - JOS\u00c9 LOUREIRO 540\"}},\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342227\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Curitiba---JOS-LOUREIRO-540\/Atendimento-ao-Cliente---Customer-Service--Presencial----Curitiba-e-Ponta-Grossa-PR_R1663880\/apply\",\"job_requisition_id\":\"R1663880\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663880\",\"wid\":\"ad6f51f92ec8102800b554ef6a650001\",\"descriptor\":\"R1663880 Atendimento ao Cliente - Customer Service (Presencial) - Curitiba e Ponta Grossa\/PR (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"187\",\"campaign_id\":\"253\",\"campaign_title\":\"B2B Associate Acc Manager \/ Spanish \/ Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate \u0410ccount Manager - Spanish\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"\",\"region\":\"Remote\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix <\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp;<br \/>&nbsp;<br \/>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp;<br \/>&nbsp;<br \/>Join us !&nbsp;<br \/>&nbsp;<\/p>\\n<p><strong>What the role looks like:<\/strong>&nbsp;<br \/>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ensures that client&rsquo;s customers are consistently satisfied with the client&rsquo;s products and services, and resolves escalated issues;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Achieve revenue-based quotas and managing sales territory;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Successful management of client accounts to meet operational needs, growth objectives and proposes potential solutions;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage external competitive pressures and effectively handle objections by skillful negotiation;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work with multiple stakeholders, building effective relationships with decision-makers at all levels;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify opportunities for additional product or service sales;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Use data to help influence buying\/renewal process.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>The working hours for this role are <strong>M\/F from 09:00AM - 18:00PM (Remote role).<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your profile:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent level of <strong>English and Spanish<\/strong>&ndash; both written and spoken;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working in a customer service, sales or outsourcing environment is preferred.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Knows how to drive value-based selling approach to clients and channel partners in a fast-paced environment.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Solid knowledge of <strong>MS Office<\/strong> programs.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with CRM (<strong>SalesForce<\/strong>)or similar will be an advantage.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Keen on new technologies.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to manage multiple tasks effectively.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>\u202f<\/strong>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong>&nbsp;<br \/>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mentoring, training, and career development programs&nbsp;&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Happiness programs and internal social events&nbsp;&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)&nbsp;&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)&nbsp;&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly food allowance&nbsp;&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Birthday Time Off&nbsp;&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Volunteer Time Off&nbsp;<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>Please send us your CV in <strong>English.<\/strong>&nbsp;<\/p>\\n<p>Only short-listed applicants will be contacted.&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.&nbsp;<\/p>\\n<p>Help us<strong> G.R.O.W<\/strong>. Join us&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"BG-253\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T02:59:03.967+03:00\",\"created_at\":\"2025-08-01T14:12:24.727+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTM?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"428\",\"campaign_id\":\"66\",\"campaign_title\":\"Checkout \/ English \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative with English \u2013 Bucharest, on-site\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Experience the power of a game-changing career<\/strong><\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <em><strong>Customer Representative with English - Bucharest (on-site)<\/strong><\/em>, you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a<strong> Customer Representative <\/strong>on our team, you will:<\/p>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations\u202f(ex. different issues regarding mobile devices, laptops etc.)<\/li>\\n<li>Manage multichannel interactions (voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are<strong> proficient in <\/strong><strong>English<\/strong><\/li>\\n<li>Have<strong> good PC skills<\/strong><\/li>\\n<li>Have a <strong>high school diploma<\/strong><\/li>\\n<li>Are proactive, self-motivated, and solution-oriented<\/li>\\n<li>Are available<strong> to work in shifts from our office in Bucharest<\/strong><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time indefinite contract<\/li>\\n<li>&nbsp;Performance bonus<\/li>\\n<li>The option to choose from a board range of flexible benefits through MY Benefit Platform<\/li>\\n<li>Medical Subscription<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs, specialized courses, and language classes<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Romania&rsquo;s law, only applicants who are legally authorized to work in Romania will be considered for this position.<\/p>\",\"ats_external_id\":\"RO-66\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-19T17:41:20.364+03:00\",\"created_at\":\"2025-08-01T14:07:07.278+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Ng?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"188\",\"campaign_id\":\"237\",\"campaign_title\":\"B2B Sales Rep \/ Italian \/ Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Representative with Italian language\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"\",\"region\":\"Remote\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At&nbsp;<strong>Concentrix&nbsp;<\/strong>we offer revenue generation services under the&nbsp;<strong>B2B Sales Services<\/strong>&nbsp;business with a global footprint, accelerating&nbsp;<strong>B2B digital sales<\/strong>&nbsp;and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across&nbsp;<strong>Strategy + Talent + Technology<\/strong>, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp;<br \/>&nbsp;<br \/>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp;<br \/>&nbsp;<br \/><br \/><strong>Join us! &nbsp;<\/strong><br \/>&nbsp;<br \/><strong>What the role looks like:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Achieve your revenue-based quota by selling\/renewing products\/services&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>May have to offer upsell opportunities when applicable&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work within the dedicated territory for clients&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Guide customers through onboarding after product purchase and promote strategic adoption of product(s) enhancing the customer experience, establishing optimal usage behaviours and accelerating the customer's time to value&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain the customer management system (CRM) to ensure all relevant data is captured in a timely manner&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>This is a <strong>Remote<\/strong><strong>&nbsp;position<\/strong>&nbsp;with a standard working time &ndash;&nbsp;<strong>Monday - Friday - 9:00 till 18:00&nbsp;<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<br \/>&nbsp;<br \/><strong>Your Profile:&nbsp;<\/strong><br \/>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in \u202f<strong>English<\/strong>&nbsp;and&nbsp;<strong>Italian<\/strong> &ndash; both&nbsp;<strong>written and spoken&nbsp;<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>2-3 years of experience working in a customer service or sales environment preferred&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Prior success in achievement of individual and\/or team sales quota\/goals&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrated ability to effectively communicate with customers in a fast-paced environment while developing positive customer relationships&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with CRM (Salesforce or Microsoft Dynamics) is advantage&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrated aptitude and success to learn and optimize new technology and data&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills (verbal, written)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrated ability to manage multiple priorities effectively, with proven success&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<br \/><strong>What we offer: &nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mentoring, training, and career development programs &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Happiness programs and internal social events &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport) &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly food allowance &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Birthday Time Off &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Volunteer Time Off&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<br \/>Please send us your&nbsp;<strong>CV in English<\/strong>. &nbsp;&nbsp;<br \/>Only short-listed applicants will be contacted. &nbsp;<br \/>All applications will be treated as strictly confidential &nbsp;<br \/>&nbsp;&nbsp;<br \/><strong>Help us G.R.O.W. Join us!&nbsp;<\/strong><\/p>\",\"ats_external_id\":\"BG-237\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T10:16:27.231+03:00\",\"created_at\":\"2025-08-01T13:02:28.454+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzc?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"189\",\"campaign_id\":\"167\",\"campaign_title\":\"LI Keystone \/ Dutch \/ Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Account Executive (Dutch Speaker)\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At Concentrix, we deliver <strong>B2B Sales Services<\/strong> with a global footprint, accelerating B2B digital sales and customer success transformations for some of the world&rsquo;s leading brands. Combining <strong>Strategy + Talent + Technology<\/strong>, we enable our clients to scale faster, work smarter, and consistently grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix B2B Sales<\/strong> fosters a high-performance culture that encourages growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p>&nbsp;<\/p>\\n<p>We are looking for a proactive and results-driven <strong>Account Executive<\/strong> to join our team within a dynamic IT Sales environment. You'll engage with high-level stakeholders across various channels, utilizing a consultative approach to help them achieve their business goals and foster long-term client success. If you&rsquo;re someone who excels at building strong client relationships and spotting growth opportunities, we&rsquo;d love to hear from you!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What You&rsquo;ll Be Doing:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Develop and implement a strategic plan for your business portfolio.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Cultivate and expand both existing and new client relationships to increase revenue in strategic product areas.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Meet specific sales targets and capitalize on sales opportunities with B2B clients in the marketing sector.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Engage in online meetings to establish and maintain business communication with clients.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Apply a consultative approach to identify client goals and provide tailored optimization advice.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Educate clients on leveraging opportunities, translating their objectives into actionable strategies.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Act as the primary contact for clients in your portfolio, delivering effective recommendations and solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain comprehensive knowledge of products, best practices, benchmarks, and procedures.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Achieve quarterly sales goals and other Key Performance Indicators (KPIs).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Working hours: Monday to Friday, 10:00 &ndash; 19:00. We offer fully remote and hybrid work options from our office in Sofia.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What We&rsquo;re Looking For:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in <strong>Dutch and English<\/strong> - both written and spoken.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in customer-facing roles such as sales or customer support.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to drive a value-based selling approach to clients and channel partners in a fast-paced environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Marketing experience would be considered as an advantage.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong organizational skills, self-discipline, and motivation to thrive in a dynamic atmosphere.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience with CRM systems or similar software.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Our Perks:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly transportation and internet allowance.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive medical plan covering health and dental care, fully covered by the employer.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Life insurance.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Multisport Card.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly bonuses.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in <strong>English<\/strong>.<\/p>\\n<p>Only short-listed applicants will be contacted.<\/p>\\n<p>All applications will be treated as strictly confidential.<\/p>\\n<p>&nbsp;<\/p>\\n<p><em><strong>Help us G.R.O.W. Join us!<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-167\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-10T14:02:14.994+03:00\",\"created_at\":\"2025-07-31T12:19:38.487+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjc?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"190\",\"campaign_id\":\"163\",\"campaign_title\":\"LI Velcro \/ German \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Success Specialist with German language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix <\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>Join us!&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What the role looks like:&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide quality assurance, through checking all client product integrations are completed&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responsible for driving implementation setup progress for net-new Hiring Enterprise Program (HEP) customers&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deliver customer value through ensuring our customers are successful with LinkedIn Hiring in terms of adoption, usage and engagement&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain a deep understanding of LinkedIn products to effectively guide customers on best practices &middot; Track client customer lifecycle milestones, including onboarding and achieve goals related to customer license activation and user engagement on the LinkedIn Hiring platform&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track and record customer activity in a timely manner in systems of record (e.g., CRM system)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help triage troubleshooting tickets&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Hybrid position (Wed - Thursday onside) \/ Remote option<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Working hours -&nbsp;Mon - Fr 10:00-19:00<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your profile:&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in&nbsp;<strong>German and English<\/strong> &ndash; written and verbal&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience analyzing data, trends and client information to identify product or service growth opportunities&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication, collaboration, organizational and project management skills&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to interact comfortably with both clients and internal departments&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to work on queues\/cases\/tickets out of CRM platforms&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The ability to build trust quickly and develop strong relationships&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer: &nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly transportation\/internet allowance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Life insurance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)&nbsp;\u200b<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in English.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Only short-listed applicants will be contacted.&nbsp;&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.&nbsp;&nbsp;<\/p>\\n<p>Help us G.R.O.W. Join us!&nbsp;<\/p>\",\"ats_external_id\":\"BG-163\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T14:31:08.646+03:00\",\"created_at\":\"2025-07-31T12:13:07.104+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"191\",\"campaign_id\":\"154\",\"campaign_title\":\"LI Velcro \/ Arabic \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Success Specialist with Arabic\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix <\/strong>we offer revenue generation services under the <strong>B2B Sales Services<\/strong> business with a global footprint, accelerating <strong>B2B digital sales<\/strong> and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>Join us!&nbsp; &nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What the role looks like:&nbsp;&nbsp; &nbsp;<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide quality assurance, through checking all client product integrations are completed&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responsible for driving implementation setup progress for net-new Hiring Enterprise Program (HEP) customers&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deliver customer value through ensuring our customers are successful with LinkedIn Hiring in terms of adoption, usage and engagement&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain a deep understanding of LinkedIn products to effectively guide customers on best practices &middot; Track client customer lifecycle milestones, including onboarding and achieve goals related to customer license activation and user engagement on the LinkedIn Hiring platform&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track and record customer activity in a timely manner in systems of record (e.g., CRM system)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help triage troubleshooting tickets<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Hybrid opportunity with working hours -&nbsp;Sun - Thursday 08:00-17:00 (Wed and Thu - office based)<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your profile:&nbsp;&nbsp; &nbsp;<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in&nbsp;<strong>Arabic and English languages<\/strong> &ndash; written and verbal&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience analyzing data, trends and client information to identify product or service growth opportunities&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication, collaboration, organizational and project management skills&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to interact comfortably with both clients and internal departments&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to work on queues\/cases\/tickets out of CRM platforms&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The ability to build trust quickly and develop strong relationships&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer: &nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly transportation\/internet allowance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Life insurance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your<strong> CV in English.&nbsp; &nbsp;<\/strong><\/p>\\n<p>Only short-listed applicants will be contacted.&nbsp;&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Help us <strong>G.R.O.W. <\/strong>Join us!&nbsp;<\/p>\",\"ats_external_id\":\"BG-154\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-17T11:01:17.091+03:00\",\"created_at\":\"2025-07-31T11:53:10.934+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTQ?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"192\",\"campaign_id\":\"153\",\"campaign_title\":\"LI Velcro \/ Turkish \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Success Specialist with Turkish\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix <\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies. &nbsp;<\/p>\\n<p>&nbsp;<br \/>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners. &nbsp;&nbsp;<\/p>\\n<p><br \/><strong>Join us! <\/strong>&nbsp; &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What the role looks like: <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide quality assurance, through checking all client product integrations are completed&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responsible for driving implementation setup progress for net-new Hiring Enterprise Program (HEP) customers&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deliver customer value through ensuring our customers are successful with LinkedIn Hiring in terms of adoption, usage and engagement&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain a deep understanding of LinkedIn products to effectively guide customers on best practices &middot; Track client customer lifecycle milestones, including onboarding and achieve goals related to customer license activation and user engagement on the LinkedIn Hiring platform&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track and record customer activity in a timely manner in systems of record (e.g., CRM system)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help triage troubleshooting tickets&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Hybrid position<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working hours - Mon - Fr 10:00-19:00<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Your profile: &nbsp; <\/strong>&nbsp;&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in <strong>Turkish<\/strong> and <strong>English<\/strong> &ndash; written and verbal&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience analyzing data, trends and client information to identify product or service growth opportunities&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication, collaboration, organizational and project management skills&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to interact comfortably with both clients and internal departments&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to work on queues\/cases\/tickets out of CRM platforms&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The ability to build trust quickly and develop strong relationships&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<br \/><strong>What we offer: &nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly transportation\/internet allowance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Life insurance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)&nbsp;<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Please send us your CV in English. <\/strong>&nbsp;&nbsp;<br \/>Only short-listed applicants will be contacted. &nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Help us G.R.O.W. Join us! <\/strong><\/p>\",\"ats_external_id\":\"BG-153\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-21T02:59:04.114+03:00\",\"created_at\":\"2025-07-31T11:50:57.525+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTM?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"193\",\"campaign_id\":\"150\",\"campaign_title\":\"LI Liftoff \/ Dutch \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Specialist with Dutch\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix<\/strong> we offer revenue generation services under the <strong>B2B Sales Services<\/strong> business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across <strong>Strategy + Talent + Technology,<\/strong> we are helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes <strong>growth, success, and opportunity<\/strong> for our employees, clients, and partners.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Join us!&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What the role looks like:&nbsp;&nbsp;<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Host client meetings and use best practices to help companies grow their businesses.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be a subject matter expert on the client&rsquo;s advertising platform, features, and available enhancements and thus their trusted advisor for business growth.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>You will deliver campaign setup and optimization recommendations and monitor active client campaigns.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Achieve specific targets and maximize sale opportunities on each call.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain sales pipeline accuracy and track client campaign ROI, using customer management system (CRM).&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The working hours for this role are <strong>M\/F<\/strong> from 10:00AM till 19:00PM, <strong>remote role.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>Your profile:&nbsp;&nbsp;<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent level of <strong>Dutch and English <\/strong>&ndash; written and spoken.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proven experience in digital or social media sales and account management or marketing.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Knowledge in digital marketing and advertising.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrated ability to build strong relationships with decision-makers, while successfully activating, retaining, and managing a high volume of clients.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong communication skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adaptive in dynamic, fast-paced environments.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Solid knowledge of MS Office programs.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with CRM or similar will be an advantage.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly transportation\/internet allowance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Life insurance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your<strong> CV in English<\/strong>.&nbsp;<\/p>\\n<p>Only short-listed applicants will be contacted.&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.&nbsp;<\/p>\\n<p>Help us <strong>G.R.O.W.<\/strong> Join us!&nbsp;<\/p>\",\"ats_external_id\":\"BG-150\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-17T02:59:02.783+03:00\",\"created_at\":\"2025-07-31T11:46:04.512+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"194\",\"campaign_id\":\"147\",\"campaign_title\":\"LI Liftoff \/ German \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Strategist with German\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\">At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Join us!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What the role looks like:<\/strong><\/p>\\n<p>It&rsquo;s an exciting role as you will work with new and existing business clients as they embed different solutions and tools into their business development strategy. Your customers will range across verticals and industries.<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Host client meetings and use probing techniques to uncover their business needs.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Suggest the most appropriate services and tools to help the clients achieve their sales objectives and thus generate leads of interested partners.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be a subject matter expert on the client&rsquo;s advertising platform, features and available enhancements and thus their trusted advisor for business growth.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>You will deliver campaign setup and optimization recommendations and monitor active client campaigns.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Achieve specific targets and maximizing sale opportunities on each and every call.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain sales pipeline accuracy and track client campaign ROI, using customer management system (CRM).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>This position is <strong>Hybrid (Wed - Thu office based) <\/strong>the rest is work from home<strong>.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The working hours for this role are&nbsp;<strong>Mon -Fri<\/strong>&nbsp;from&nbsp;<strong>09:00<\/strong>&nbsp;till&nbsp;<strong>18:00<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your profile:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent level of<strong> German<\/strong> &ndash; written and spoken.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent level of <strong>English<\/strong> &ndash; written and spoken.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working in a customer service, sales or outsourcing environment is preferred.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Knows how to drive value-based selling approach to clients and channel partners in a fast-paced environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Solid knowledge of MS Office programs.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with CRM or similar will be an advantage.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Friendly multicultural and multilingual environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mentoring, training, and career development programs.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional health care package.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Multisport card.<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"BG-147\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-14T12:40:05.313+03:00\",\"created_at\":\"2025-07-31T11:41:11.048+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDc?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"195\",\"campaign_id\":\"143\",\"campaign_title\":\"LI Refuel \/ Dutch \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative with Dutch language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix <\/strong>we offer revenue generation services under the <strong>B2B Sales Services<\/strong> business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across <strong>Strategy + Talent + Technology<\/strong>, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp;&nbsp;<\/p>\\n<p><br \/>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp;<br \/><br \/>We&rsquo;re looking for a driven and results-oriented&nbsp;<strong>Sales Development Specialist<\/strong>&nbsp;to join our team within a fast-paced IT Sales environment. This role is ideal for someone skilled in building client relationships, identifying business opportunities, and moving leads through the sales funnel with confidence and precision. You&rsquo;ll work closely with potential customers across multiple channels, using a consultative approach to qualify leads and set the stage for long-term partnerships. If you&rsquo;ve got a solid understanding of digital sales, lead generation, and know your way around CRM tools - we&rsquo;d love to hear from you.<br \/><br \/><strong>Join us!<\/strong><br \/><br \/><strong>What you&rsquo;ll be doing:<\/strong><\/p>\\n<ul>\\n<li>Manage high-volume of inbound and outbound B2B sales activities, engaging regularly with clients across all stages of the sales funnel via phone, email, video, and social media outreach.<\/li>\\n<li>Identify and engage with alternative decision-makers or points of contact, using tools such as Sales Navigator and other lead generation methods.<\/li>\\n<li>Actively manage and maintain a healthy sales pipeline, driving prospects through each stage of the funnel.<\/li>\\n<li>Accurately document all customer and prospect interactions in the specific CRM tool.<\/li>\\n<li>Qualify leads and transition them seamlessly to the onboarding team to continue the customer journey and buying process.<\/li>\\n<li>Track and report on daily, monthly, and quarterly performance metrics to support sales targets.<\/li>\\n<li>Adhere to defined response-time SLAs and follow the required sales cadences at all times.<\/li>\\n<li><strong>Working hours: M\/F 09:00 &ndash; 18:00 - we offer Fully Remote &amp; Hybrid work options for this position.<\/strong><\/li>\\n<\/ul>\\n<p><strong>&nbsp;What we&rsquo;re looking for:&nbsp;<\/strong><\/p>\\n<ul>\\n<li>Fluency in&nbsp;<strong>English &amp; Dutch<\/strong>&nbsp;- both written and spoken.<\/li>\\n<li>Solid knowledge of business development, lead generation and qualification methodologies.<\/li>\\n<li>Minimum of&nbsp;<strong>1.5 - 2 years of sales experience<\/strong>, ideally within the tech or digital advertising space.<\/li>\\n<li>Proven track record in identifying high-potential opportunities and growing customer investment over time.<\/li>\\n<li>Strong organizational and time-management skills, with the ability to work independently.<\/li>\\n<li>Comfortably operating in a fast-paced, constantly evolving IT Sales environment.<\/li>\\n<li>Experience with Salesforce or a similar CRM tool.<\/li>\\n<li>Digital advertising knowledge would be considered as an advantage.<\/li>\\n<\/ul>\\n<p><strong>Our perks:<\/strong><\/p>\\n<ul>\\n<li><strong>Support with relocation to Bulgaria.<\/strong><\/li>\\n<li>Quarterly performance-based bonuses.<\/li>\\n<li>Bonus for important life events (marriage, birth or adoption of a child, university graduation);<\/li>\\n<li>Monthly transportation\/internet allowance;<\/li>\\n<li>Additional health and dental care plan (fully covered by the employer);<\/li>\\n<li>Life insurance;<\/li>\\n<li>Voluntary Sport Card (Multisport).<\/li>\\n<\/ul>\\n<p><br \/>Please send us your CV in&nbsp;<strong>English<\/strong>.<br \/>Only short-listed applicants will be contacted.<br \/>All applications will be treated as strictly confidential.<br \/><br \/><strong>Help us G.R.O.W. Join us!<\/strong><\/p>\",\"ats_external_id\":\"BG-143\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-22T14:57:34.318+03:00\",\"created_at\":\"2025-07-31T11:34:03.250+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"196\",\"campaign_id\":\"139\",\"campaign_title\":\"LI Refuel \/ French \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative with French language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix <\/strong>we offer revenue generation services under the <strong>B2B Sales Services<\/strong> business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp;&nbsp;<br \/>&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp;&nbsp;<br \/>&nbsp;<\/p>\\n<p>Join us! &nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What the role looks like: &nbsp; &nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adherence to all response-time SLA&rsquo;s as well as use of mandatory sales cadences always. &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Actively manage sales pipeline with a focus on moving all prospects through the sales funnel.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Document all relevant prospect and customer interactions on CRM (Salesforce).&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Review and report daily, monthly and quarterly metrics to help achieve sales goals. &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work model: <strong>Hybrid (Wednesday and Thursday office)&nbsp;<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working hours: <strong>Mon &ndash; Fr 09:00 &ndash; 18:00&nbsp;<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Your profile: &nbsp; &nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent level of <strong>English and French<\/strong>&nbsp;- written and spoken.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Min. 1,5 years in a sales role, ideally in tech. Advertising sales sector.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proven ability to unlock high-potential budget opportunities and grow customer financial investment over time.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Digital advertising knowledge &ndash; will be considered as advantage&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Skilled at competitive selling to win new business&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exceptional verbal and written communication skills, ability to articulate complex concepts and ideas into a simple and understandable format.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong time-management skills and the ability to work independently.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comfortable in a constantly changing fast paces environment.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Salesforce experience\/ prior exposure to a CRM tool.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly transportation\/internet allowance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Life insurance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in <strong>English<\/strong>.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Only short-listed applicants will be contacted.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Help us <strong>G.R.O.W.<\/strong> Join us!&nbsp;<\/p>\",\"ats_external_id\":\"BG-139\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T10:43:16.591+03:00\",\"created_at\":\"2025-07-31T10:37:28.204+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzk?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"197\",\"campaign_id\":\"138\",\"campaign_title\":\"LI Refuel \/ German \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative with German language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix <\/strong>we offer revenue generation services under the <strong>B2B Sales Services<\/strong> business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp;&nbsp;<br \/>&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp;&nbsp;<br \/>&nbsp;<\/p>\\n<p>Join us! &nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What the role looks like: &nbsp; &nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adherence to all response-time SLA&rsquo;s as well as use of mandatory sales cadences always. &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Actively manage sales pipeline with a focus on moving all prospects through the sales funnel.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Document all relevant prospect and customer interactions on CRM (Salesforce).&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Review and report daily, monthly and quarterly metrics to help achieve sales goals. &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work model: <strong>Hybrid (Wednesday and Thursday office), possibility for remote<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working hours: <strong>Mon &ndash; Fr 09:00 &ndash; 18:00&nbsp;<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Your profile: &nbsp; &nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent level of <strong>English and German <\/strong> - written and spoken.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Min. 1,5 years in a sales role, ideally in tech. Advertising sales sector.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proven ability to unlock high-potential budget opportunities and grow customer financial investment over time.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Digital advertising knowledge &ndash; will be considered as advantage&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Skilled at competitive selling to win new business&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exceptional verbal and written communication skills, ability to articulate complex concepts and ideas into a simple and understandable format.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong time-management skills and the ability to work independently.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comfortable in a constantly changing fast paces environment.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Salesforce experience\/ prior exposure to a CRM tool.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly transportation\/internet allowance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Life insurance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in <strong>English<\/strong>.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Only short-listed applicants will be contacted.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Help us <strong>G.R.O.W.<\/strong> Join us!&nbsp;<\/p>\",\"ats_external_id\":\"BG-138\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-22T14:57:04.564+03:00\",\"created_at\":\"2025-07-31T10:33:35.632+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzg?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"1939\",\"campaign_id\":\"69\",\"campaign_title\":\"Twitter \/ Portuguese \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (European Portuguese-speaking) - Social Platform\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in European Portuguese (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-69\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-20T00:59:04.370+01:00\",\"created_at\":\"2025-07-15T10:12:49.735+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"314\",\"campaign_id\":\"34\",\"campaign_title\":\"Currys (Elkjop) \/ Swedish \/ G\u00f6teborg\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundservicemedarbetare till Elgiganten i G\u00f6teborg!\",\"street\":\"\",\"address\":\"\",\"city\":\"Gothenburg\",\"state\":\"V\u00e4stra G\u00f6taland County\",\"postal_code\":null,\"region\":\"G\u00f6teborg\",\"country\":\"Sweden\",\"short_description\":\"Upplev k\u00e4nslan av en game-changing karri\u00e4r!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Ta chansen att utveckla dina servicekunskaper och bredda ditt CV med erfarenhet av kundtj&auml;nst p&aring; Elgiganten!<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">&nbsp;<\/p>\\n<p>Elgiganten &auml;r ett marknadsledande f&ouml;retag inom &aring;terf&ouml;rs&auml;ljning av hemelektronik i Norden. I rollen som kundtj&auml;nstmedarbetare kommer du f&aring; leverera service i toppklass till deras tusentals kunder!<\/p>\\n<p>Vi s&ouml;ker medabetare till b&aring;de v&aring;r&nbsp;<strong>svenska, men &auml;ven<\/strong> <strong>v&aring;r <\/strong><strong>norska avdelning!<\/strong> B&aring;da teamen best&aring;r av svenska medarbetare p&aring; samma kontor, men med specifikt ansvar f&ouml;r ett land. Det inneb&auml;r att man exempelvis enbart tar emot norska kunder om man arbetar mot norge. Att arbeta mot norge inneb&auml;r en fantastisk m&ouml;jlighet att utveckla dina kompetenser inom kundservice p&aring; annat nordiskt spr&aring;k! Du beh&ouml;ver inga f&ouml;rkunskaper i norska, d&aring; du kommer att kommunicera p&aring; svenska och f&aring; st&ouml;d fr&aring;n coacher och team manager kring hur du p&aring; b&auml;sta s&auml;tt hanterar dessa samtal.&nbsp;<\/p>\\n<p><strong>I rollen som kundtj&auml;nstmedarbetare <\/strong>kommer du fr&auml;mst hantera inkommande samtal. I takt med att du utvecklas kommer du ocks&aring; hantera fr&aring;gor via e-post och chatt. F&ouml;r att bem&auml;stra rollen kommer du st&ouml;ttas av dina ledare som har erfarenhet av tj&auml;nsten samt ha tillg&aring;ng till verktyg f&ouml;r att kunna bem&ouml;ta kunderna p&aring; b&auml;sta s&auml;tt. &Auml;renden som du kommer hantera best&aring;r av faktura- leverans- och f&ouml;rs&auml;kringsfr&aring;gor samt lagersaldo i butik.&nbsp;<\/p>\\n<p>Tj&auml;nsten &auml;r f&ouml;rlagd p&aring; 80% och du f&aring;r m&ouml;jlighet att &ouml;nska pass, vi f&ouml;rs&ouml;ker allitd anpassa schemal&auml;ggning s&aring; gott det g&aring;r.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Vi s&ouml;ker dig som:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>&Auml;r serviceinriktad<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Motiverad till att l&auml;ra dig nya saker<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Har godk&auml;nda betyg i svenska 1\/A och engelska 5\/A<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Har god datorvana<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Kan jobba deltid p&aring; 80% fr&aring;n v&aring;rt kontor i centrala G&ouml;teborg<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Kan arbeta heltid under utbildningsperioden (ca 15 arbetsdagar)<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Varf&ouml;r jobba med oss?<\/strong><\/p>\\n<p>P&aring;&nbsp;Concentrix&nbsp;tror vi starkt p&aring; vikten av att skapa en milj&ouml; d&auml;r v&aring;ra medarbetare trivs och kan lyckas i sina roller. Hos oss blir du en del av ett energifyllt team i ett &ouml;ppet kontorslandskap med n&auml;ra kontakt till dina kollegor och ledare. Vi kan med stolthet s&auml;ga att hos oss har du f&ouml;rm&aring;nen att ta del av:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tillsvidareanst&auml;llning p&aring; 80%, med 6 m&aring;naders provanst&auml;llning&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-aktiviteter b&aring;de p&aring;- och utanf&ouml;r arbetet f&ouml;r att g&ouml;ra jobbet roligare<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Kollektivavtal med Unionen, vilket f&ouml;r oss &auml;r en sj&auml;lvklarhet s&aring; att du kan k&auml;nna dig trygg i din anst&auml;llning<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>En bonusmodell baserad p&aring; din prestation<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Friskv&aring;rdsbidrag om 3500 kronor per &aring;r<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Kontinuerlig coaching f&ouml;r att st&ouml;tta dig i din roll<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Goda karri&auml;rutvecklingsm&ouml;jligheter samt m&ouml;jlighet att ta del av v&aring;rt interna karri&auml;rprogram Concentrix University!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ett fr&auml;scht och h&auml;rligt kontor i G&ouml;teborg som &auml;r l&auml;tt att ta sig till.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>Vi vill h&ouml;ra fr&aring;n dig om detta k&auml;nns som r&auml;tt steg f&ouml;r dig i din karri&auml;r. Ans&ouml;k redan idag och bli en del av oss p&aring; Concentrix!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Start<\/strong>: 2026.10.12<\/p>\\n<p><strong>Anst&auml;llningsform<\/strong>: Deltid, 80%<\/p>\\n<p><strong>Arbetstider<\/strong>: Varierande arbetstider under vardagar, m&aring;ndag - fredag mellan kl. 08.30-18.00<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\",\"ats_external_id\":\"SE-34\",\"location\":\"Gothenburg, G\u00f6teborg\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T10:16:58.261+02:00\",\"created_at\":\"2025-07-14T11:08:47.708+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNA?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"315\",\"campaign_id\":\"22\",\"campaign_title\":\"Egencia \/ Swedish \/ Helsingborg\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundserviceagent inom f\u00f6retagsresor\",\"street\":\"R\u00f6nnowsgatan 8c\",\"address\":\"R\u00f6nnowsgatan 8c\",\"city\":\"Helsingborg\",\"state\":\"Sk\u00e5ne County\",\"postal_code\":\"252 25\",\"region\":\"Helsingborg\",\"country\":\"Sweden\",\"short_description\":\"Bli v\u00e5r n\u00e4sta svensktalande kundserviceagent inom f\u00f6retagsresor!\",\"long_description\":\"<h2>Bli v&aring;r n&auml;sta kundserviceagent inom f&ouml;retagsresor<strong> <\/strong>i Helsingborg!<\/h2>\\n<p><strong>Brinner du f&ouml;r service, gillar nya utmaningar och vill utvecklas inom resebranschen?<\/strong> Hos oss f&aring;r du m&ouml;jlighet att st&auml;rka din kundservicef&ouml;rm&aring;ga, arbeta med f&ouml;retagskunder, l&auml;ra dig om Amadeus och bli en del av ett ledande globalt f&ouml;retag. Vi s&ouml;ker dig som vill arbeta heltid p&aring; plats under dag- och kv&auml;llstid samt helger. F&ouml;r dig som &auml;r intresserad finns &auml;ven m&ouml;jlighet att arbeta natt, eftersom vi st&ouml;ttar v&aring;ra kunder dygnet runt.<\/p>\\n<p>&nbsp;<\/p>\\n<h3><strong>Om tj&auml;nsten<\/strong><\/h3>\\n<p><strong>I rollen som kundserviceagent &auml;r du v&aring;r klients kontaktperson f&ouml;r f&ouml;retagskunder som beh&ouml;ver hj&auml;lp med sin resa.<\/strong> Du arbetar fr&auml;mst med inkommande samtal, men &auml;ven med e-post f&ouml;r att &auml;ndra, komplettera eller boka nya resor<strong>. <\/strong>Du erbjuder professionell service till v&aring;ra svenska, norska och engelska kunder runt om i hela v&auml;rlden f&ouml;r att s&auml;kerst&auml;lla en smidig hantering av deras bokningar. Du ansvarar f&ouml;r att planera och boka hela resor fr&aring;n b&ouml;rjan till slut, inklusive flyg, t&aring;g, taxi, hyrbil och hotell. Genom att lyssna in kundens behov kan du uppm&auml;rksamma om smarta l&ouml;sningar f&ouml;r en smidig och trygg reseupplevelse. Du bygger l&aring;ngsiktiga kundrelationer, v&auml;gleder kunder kring olika resealternativ och bidrar varje dag till en serviceupplevelse som g&ouml;r skillnad.<\/p>\\n<p>&nbsp;<\/p>\\n<h3><strong>Din profil:<\/strong><\/h3>\\n<div>Du proaktiv och energisk i din natur och str&auml;var alltid efter att ge b&auml;sta m&ouml;jliga kundupplevelse till v&aring;ra svenska, norska och engelska kunder. F&ouml;r att lyckas i rollen beh&ouml;ver du d&auml;rf&ouml;r ha god f&ouml;rst&aring;else f&ouml;r norska och kunna kommunicera tryggt p&aring; svenska eller engelska i b&aring;de tal och skrift. Du trivs med sj&auml;lvst&auml;ndiga arbetsuppgifter och har en god f&ouml;rm&aring;ga av att hantera stressade situationer. Du har en god datavana och hantering av administrativa uppgifter som registreringar inom datasystem.<\/div>\\n<ul>\\n<li>Du &auml;r minst 18 &aring;r gammal.<\/li>\\n<li>Du kan arbeta<strong>&nbsp;M&aring;n-S&ouml;n&nbsp;<\/strong>med varierande schema f&ouml;r <strong>dagtid och kv&auml;llstid,&nbsp;<\/strong>samt &ouml;ppen till framtida<strong> nattetid. <\/strong><em>Observera att nattpass endast erbjuds f&ouml;r dem som vill arbeta endast natt.<\/em><\/li>\\n<li>Du talar och skriver flytande <strong>svenska (C1) <\/strong>och <strong>engelska (B2),<\/strong>&nbsp;samt har en viss f&ouml;rst&aring;else kring det&nbsp;<strong>norska&nbsp;<\/strong>spr&aring;ket, d&aring; norska samtal kommer att f&ouml;rekomma.<\/li>\\n<li>Du kan arbeta p&aring; plats.<\/li>\\n<li>Erfarenhet inom resebranschen eller hospitality\/kundservice &auml;r till stor f&ouml;rdel. Alternativt studerat turism.<\/li>\\n<li>God datavana och hantering av administration.<\/li>\\n<li>Meriterande om du har arbetat inom GDS system.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h3><strong>Dina f&ouml;rm&aring;ner:<\/strong><\/h3>\\n<p><strong>Karri&auml;r och personlig utveckling<\/strong>!&nbsp;&nbsp;<\/p>\\n<p>Vi kommer att se till att du f&aring;r r&auml;tt utbildning redan fr&aring;n start genom en gedigen grundutbildning p&aring; totalt 12 veckor, d&auml;r teori och praktik blandas och d&auml;r du f&aring;r &ouml;va p&aring; att ta emot kunder med support i ryggen. Vidare arbetar du med modern utrustning samt f&aring;r kontinuerlig support i syfte att du ska lyckas i din nya roll! P&aring; Concentrix finns det ocks&aring; m&ouml;jligheter att g&ouml;ra karri&auml;r - ungef&auml;r 80% av v&aring;ra ledare och chefer har blivit befordrade internt!&nbsp;&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Totalt 12 veckors uppl&auml;rningsperiod.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Kollektivavtal med Unionen.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>N&auml;ra till centralstationen i Helsingborg.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>25 dagars &aring;rlig betald semester, friskv&aring;rdsbidrag om 3500kr\/&aring;r och andra utm&auml;rkande personalf&ouml;rm&aring;ner, inkl. ett pensionssystem.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>En h&auml;rlig f&ouml;retagskultur i en inspirerande och &ouml;ppen arbetsmilj&ouml;.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Goda karri&auml;rm&ouml;jligheter att utvecklas internt!&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h3><strong>Detaljer om tj&auml;nsten:&nbsp;<\/strong>&nbsp;<\/h3>\\n<p><strong>Startdatum<\/strong>: 2026-10-05<br \/><strong>Anst&auml;llningsform<\/strong>: Tillsvidareanst&auml;llning med 6 m&aring;n provanst&auml;llning, anst&auml;llningsgrad 100%.&nbsp;<br \/><strong>Arbetstider<\/strong>: 40h\/vecka skift inkl. helger.<br \/><strong>Arbetsplats<\/strong>: Concentrix kontor i Helsingborg p&aring; - R&ouml;nnowsgatan 8C.<\/p>\\n<p>&nbsp;<\/p>\\n<h3><strong>Om oss<\/strong><\/h3>\\n<p>Concentrix &auml;r ett globalt f&ouml;retag med &ouml;ver 440,000 anst&auml;llda som arbetar i 70+ l&auml;nder runt om i v&auml;rlden. V&aring;ra kunder och klienter &auml;r v&auml;rldsk&auml;nda varum&auml;rken och v&aring;r framg&aring;ng &auml;r tack vare v&aring;r personal som hanterar miljarder kundinteraktioner varje &aring;r. Vi satsar p&aring; positiva och motiverande m&auml;nniskor i v&aring;rt team som &auml;r intresserade av ny teknik och ta ett steg inom en kundtj&auml;nst karri&auml;r f&ouml;r flygresor.<\/p>\\n<p>Vi kommer att se till att du f&aring;r r&auml;tt utbildning redan fr&aring;n start med program som Amadeus och annan modern utrustning samt kontinuerlig support i syfte att du ska lyckas i din nya roll! P&aring; Concentrix finns det m&ouml;jligheter att kunna g&ouml;ra karri&auml;r - ungef&auml;r 80% av v&aring;ra ledare och chefer har blivit befordrade internt!<\/p>\\n<div>&nbsp;<\/div>\\n<div><em>Har vi v&auml;ckt ditt intresse?<\/em><\/div>\\n<div>&nbsp;<\/div>\\n<div>Skicka din ans&ouml;kan h&auml;r! &nbsp;<\/div>\\n<div>&nbsp;<\/div>\",\"ats_external_id\":\"SE-22\",\"location\":\"Helsingborg, Helsingborg\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T13:38:07.973+02:00\",\"created_at\":\"2025-07-14T10:09:35.527+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMg?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMg\/apply?\",\"head_count\":\"8\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"429\",\"campaign_id\":\"36\",\"campaign_title\":\"Kaizen \/ Romanian \/ Galati\",\"campaign_type\":\"job_application\",\"job_title\":\"Consultant Servicii Clienti \u2013 Galati, on-site\",\"street\":null,\"address\":null,\"city\":\"Gala\u021bi\",\"state\":\"Gala\u021bi\",\"postal_code\":null,\"region\":\"Galati\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Iti place sa comunici cu oamenii? Ai abilitati excelente de tehnoredactare si te descurci bine cu tehnologia?<\/p>\\n<p>Alatura-te echipei noastre vibrante si energice ca si <strong>Consultant Servicii Clienti<\/strong><strong>&nbsp;<\/strong>si vei avea oportunitatea de a transforma fiecare conversatie cu clientii intr-o experienta pozitiva si memorabila.<\/p>\\n<p>\ud83c\udf1f Ca si Consultant Servicii Clienti in echipa noastra vei avea urmatoarele responsabilitati cheie:<\/p>\\n<ul>\\n<li>Vei analiza si gestiona cererile clientilor oferindu-le suport prin chat, email si voce<\/li>\\n<li>Vei raspunde prompt la intreb\u0103ri \u0219i sugestii<\/li>\\n<li>Vei respecta politicile si procedurile interne, ajutand clientii sa gaseasca cele mai bune solutii<\/li>\\n<\/ul>\\n<p>&nbsp;\ud83c\udfaf Vei fi potrivit\/a pentru rolul de Consultant Servicii Clienti daca:<\/p>\\n<ul>\\n<li>Ai abilitati solide de comunicare, ascultare si o buna stapanire a limbii romane (scris, verbal, gramatica)<\/li>\\n<li>Ai o intelegere foarte buna a limbii engleze (pentru utilizarea corecta a sistemelor)<\/li>\\n<li>Esti orientat catre client si te adaptezi la diferite tipuri de personalitati<\/li>\\n<li>Ai bune cunostinte operarePC (Windows, Microsoft Outlook, Microsoft Office Applications) si viteza de typing<\/li>\\n<li>Identifici problemele celorlalti si gasesti solutii rapide<\/li>\\n<li>Ai disponibilitatea de a lucra in ture de la sediul nostru din Galati<\/li>\\n<\/ul>\\n<p>Pot reprezenta un avantaj:<\/p>\\n<ul>\\n<li>Pasiunea pentru Sport: Interes real pentru domeniul sportiv<\/li>\\n<li>Experienta anterioara in call center sau servicii clienti<\/li>\\n<\/ul>\\n<p>\ud83c\udf1f De Ce Sa alegi Concentrix?<\/p>\\n<ul>\\n<li>Stabilitate: Rol full-time, contract nedeterminat<\/li>\\n<li>Bonusuri Atractive: Sporuri pentru turele de weekend si noapte, bonusuri de performanta, bonusuri pentru recomandari de pana la 5.000 RON, Bonusuri de Paste\/ Craciun, bonusuri de fidelitate si vechime<\/li>\\n<li>Sanatate si wellbeing: asigurare medicala privata la Medicover, programe de Asistenta pentru Angajati &ndash; consiliere personala si profesionala<\/li>\\n<li>Posibilitatea de a alege dintr-o gama larga de beneficii prin platforma MY Benefit: tichete de masa, vouchere cadou\/ vacanta, cursuri de dezvoltare profesionala, abonament la sala si multe altele<\/li>\\n<li>Posibilitati de invatare si dezvoltare continua: acces gratuit la cursuri de instruire, cursuri specializate si cursuri de limbi straine, acces la o varietate de evenimente online si offline<\/li>\\n<li>Asigurare de transport pentru turele de noapte (taxi).<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix este un angajator care ofer\u0103 \u0219anse egale de angajare<\/strong><\/p>\\n<p><em>Ne m&acirc;ndrim cu faptul c\u0103 suntem uni\u021bi ca o singur\u0103 echip\u0103, o singur\u0103 companie, la nivel global. Ne angaj\u0103m s\u0103 oferim oportunit\u0103\u021bi egale de angajare pentru to\u021bi candida\u021bii \u0219i un mediu de lucru lipsit de discriminare \u0219i h\u0103r\u021buire. Toate practicile noastre de recrutare se bazeaz\u0103 pe cerin\u021bele postului \u0219i pe calific\u0103rile profesionale, f\u0103r\u0103 a \u021bine cont de ras\u0103, v&acirc;rst\u0103, identitate de gen, orientare sexual\u0103, religie, etnie, statut familial sau parental, origine na\u021bional\u0103, handicap sau orice alt\u0103 clasificare protejat\u0103 de legile na\u021bionale aplicabile.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibilitate<\/strong><\/p>\\n<p>&Icirc;n conformitate cu legisla\u021bia muncii, doar candida\u021bii care sunt autoriza\u021bi &icirc;n mod legal s\u0103 lucreze &icirc;n Rom&acirc;nia vor fi lua\u021bi &icirc;n considerare pentru acest post.<\/p>\",\"ats_external_id\":\"RO-36\",\"location\":\"Gala\u021bi, Galati\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T02:59:04.320+03:00\",\"created_at\":\"2025-07-10T17:29:00.623+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNg?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"relevance_score\":\"1\"},{\"id\":\"430\",\"campaign_id\":\"28\",\"campaign_title\":\"WISE AML \/ English \/ Iasi\",\"campaign_type\":\"job_application\",\"job_title\":\"Junior AML Analyst with English - Iasi, on-site\",\"street\":null,\"address\":null,\"city\":\"Ia\u0219i\",\"state\":\"Ia\u0219i County\",\"postal_code\":null,\"region\":\"Iasi\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div>\\n<div><span data-contrast=\\\"auto\\\">Looking to start or grow your career in <\/span><strong><span data-contrast=\\\"auto\\\">banking, compliance, and financial crime prevention<\/span><\/strong><span data-contrast=\\\"auto\\\">?<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/div>\\n<div>\\n<p><span data-contrast=\\\"auto\\\">Join our team in&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Ia\u0219i<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;as a&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Junior AML Analyst<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;and help review transaction activity, investigate alerts, and support the prevention of&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">fraud<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;and&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">money laundering<\/span><\/strong><span data-contrast=\\\"auto\\\">.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">This is&nbsp;a great opportunity&nbsp;for candidates with strong&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">attention to detail<\/span><\/strong><span data-contrast=\\\"auto\\\">,&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">analytical skills<\/span><\/strong><span data-contrast=\\\"auto\\\">, and good&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">English<\/span><\/strong><span data-contrast=\\\"auto\\\">.&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Previous&nbsp;AML experience is not&nbsp;required<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;&mdash; we provide&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">fully paid training<\/span><\/strong><span data-contrast=\\\"auto\\\">.<\/span><\/p>\\n<\/div>\\n<div>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 85% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;<\/p>\\n<\/div>\\n<div>&nbsp;<\/div>\\n<div>\\n<p><strong><span data-contrast=\\\"auto\\\">\ud83c\udfaf<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">&nbsp;What You Will Do:<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Review transaction monitoring alerts<\/span><\/strong><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Analyze alerts generated by the system or escalated by other teams<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Follow internal procedures and compliance guidelines<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Investigate account activity<\/span><\/strong><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Use internal systems and external sources to review customer activity<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Conduct structured checks to understand whether transactions are legitimate or potentially suspicious<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Make&nbsp;case decisions<\/span><\/strong><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Decide whether an alert can be closed<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Identify&nbsp;possible policy&nbsp;breaches<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Escalate cases to the\u202f<\/span><strong><span data-contrast=\\\"auto\\\">AML Investigations Team<\/span><\/strong><span data-contrast=\\\"auto\\\">\u202fwhen needed<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Handle back-office activities<\/span><\/strong><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Support day-to-day operational processes<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Maintain&nbsp;accurate&nbsp;records and clear documentation<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">\ud83c\udfaf<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">&nbsp;What We Are Looking For:<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Key strengths:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Good\u202f<\/span><strong><span data-contrast=\\\"auto\\\">English skills<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Minimum\u202f<\/span><strong><span data-contrast=\\\"auto\\\">high school diploma<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Minimum\u202f3 months of BPO experience\u202f<\/span><strong><span data-contrast=\\\"auto\\\">OR&nbsp;<\/span><\/strong><span data-contrast=\\\"auto\\\">higher education<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Good\u202f<\/span><strong><span data-contrast=\\\"auto\\\">PC skills<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Strong\u202f<\/span><strong><span data-contrast=\\\"auto\\\">attention to detail<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Good\u202f<\/span><strong><span data-contrast=\\\"auto\\\">analytical skills<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Nice to have:<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Knowledge of the\u202f<\/span><strong><span data-contrast=\\\"auto\\\">banking sector<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Previous&nbsp;experience in a similar field<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Interest in\u202f<\/span><strong><span data-contrast=\\\"auto\\\">AML<\/span><\/strong><span data-contrast=\\\"auto\\\">,\u202f<\/span><strong><span data-contrast=\\\"auto\\\">fraud prevention<\/span><\/strong><span data-contrast=\\\"auto\\\">, or\u202f<\/span><strong><span data-contrast=\\\"auto\\\">cryptocurrency<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">\ud83c\udfaf<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">&nbsp;What We Offer<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Full-time, indefinite employment contract<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Attractive salary<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Benefits package:<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Flexible benefits through My Benefit Platform, including&nbsp;meal,&nbsp;gift, and holiday vouchers<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Private medical insurance through&nbsp;Medicover, gym membership, partner discounts, and&nbsp;Bookster&nbsp;membership<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Professional development courses, language classes, specialized training, and access to online and in-person events<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Referral bonus opportunities of up to 5,000 RON, eyeglasses discount, Easter and Christmas incentives, and Employee Assistance Program<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fidelity and seniority bonuses<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Career Growth<\/span><\/strong><span data-ccp-props=\\\"{&quot;335559685&quot;:360}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Paid training from the start<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"2\\\"><span data-contrast=\\\"auto\\\">Real development opportunities<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:1440,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"2\\\"><strong><span data-contrast=\\\"auto\\\">85% of our leaders started in entry-level roles<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">\ud83c\udfaf<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">&nbsp;Why Apply<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">No AML experience needed<\/span><\/strong><span data-contrast=\\\"auto\\\">, you will receive\u202f<\/span><strong><span data-contrast=\\\"auto\\\">full paid training<\/span><\/strong><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Strong career path<\/span><\/strong><span data-contrast=\\\"auto\\\">-&nbsp;Ideal role if you want to build a future in\u202f<\/span><strong><span data-contrast=\\\"auto\\\">banking<\/span><\/strong><span data-contrast=\\\"auto\\\">,\u202f<\/span><strong><span data-contrast=\\\"auto\\\">compliance<\/span><\/strong><span data-contrast=\\\"auto\\\">,\u202f<\/span><strong><span data-contrast=\\\"auto\\\">operations<\/span><\/strong><span data-contrast=\\\"auto\\\">, or\u202f<\/span><strong><span data-contrast=\\\"auto\\\">financial crime investigation<\/span><\/strong><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Stable opportunity<\/span><\/strong><span data-contrast=\\\"auto\\\">-&nbsp;You&rsquo;ll&nbsp;join a company where people grow, develop, and build long-term careers<\/span><span data-ccp-props=\\\"{&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In accordance with&nbsp;Romania&rsquo;s law, only applicants who are legally authorized to work in&nbsp;Romania&nbsp;will be considered for this position.\u202f&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"RO-28\",\"location\":\"Ia\u0219i, Iasi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-19T17:41:17.523+03:00\",\"created_at\":\"2025-07-10T16:59:15.269+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOA?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\",\"relevance_score\":\"1\"},{\"id\":\"376\",\"campaign_id\":\"91\",\"campaign_title\":\"TEF | German | Lublin - ad in German\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater mit Deutsch\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Bringen Sie Ihre Karriere mit unserem globalen, preisgekr&ouml;nten Unternehmen auf das n&auml;chste Level! Unser Team sucht Personen mit mindestens C1 Deutschkenntnissen, die als Kundenbetreuer f&uuml;r ein beliebtes Telekommunikationsunternehmen arbeiten m&ouml;chten! Wenn Sie gerne mit Kunden am Telefon oder per E-Mail kommunizieren und gut im Verkauf von Produkten und Dienstleistungen sind, dann ist diese Stelle genau das Richtige f&uuml;r Sie!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Wollen Sie Teil des Branchenf&uuml;hrers im Kundenservice werden, der immer einen Schritt voraus ist?<\/strong><\/p>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Falls Sie:<\/strong><\/h2>\\n<p>&bull;flie&szlig;end Deutsch sprechen (mind. C1)<\/p>\\n<p>&bull;ein offener Mensch sind<\/p>\\n<p>&bull;die Kommunikation per Telefon\/E-Mail \/ Chat ist Ihnen bekannt<\/p>\\n<p>&bull;aufgabenorientiert an Probleme herangehen und es Ihnen leicht f&auml;llt, sie zu l&ouml;sen<\/p>\\n<p>&bull;Ihr Verkaufstalent nutzen und hohe Verkaufsprovisionen erhalten m&ouml;chten<\/p>\\n<p><strong>Dann passen Sie perfekt zu unserem Team!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Wenn Ihnen die Einf&uuml;hrung gefallen hat, finden Sie hier eine kurze Beschreibung Ihres Erlebnisses bei Concentrix (CNX).<\/p>\\n<p>&nbsp;<\/p>\\n<h2><strong>Was erwartet Sie in ersten Monaten?<\/strong><\/h2>\\n<p>&bull;bezahltes Training (vor Ort in Lublin oder online) mit erfahrenen Trainern (qualitative Vorbereitung f&uuml;r selbstst&auml;ndige Arbeit)<\/p>\\n<p>&bull;Nesting - Sie machen Ihre ersten Schritte im Team (Telefon \/ E-Mail \/ Chat) unter Anleitung erfahrener Kollegen und mit Unterst&uuml;tzung Ihres Leaders<\/p>\\n<p>&bull;Sie erhalten zus&auml;tzliche Verkaufsschulungen zur Steigerung Ihrer Kompetenzen und bezahlten Provisionen<\/p>\\n<p>&nbsp;<\/p>\\n<h2><strong>Was bietet CNX:<\/strong><\/h2>\\n<p>&bull;Vollzeit-Arbeitsvertrag<\/p>\\n<p>&bull;Arbeit von Montag bis Freitag (7:00 - 20:00 Uhr) und an bestimmten Samstagen (10:00 - 18:00 Uhr)<\/p>\\n<p>&bull;Zuverl&auml;ssige Arbeitsvorbereitung<\/p>\\n<p>&bull;Arbeit von zu Hause aus auch ab 1 Arbeitstag &ndash; wir stellen Ihnen das notwendige Equipment f&uuml;r die Arbeit zur Verf&uuml;gung<\/p>\\n<p>&bull;Leistungspaket (LuxMed private medizinische Versorgung, MyBenefit Cafeteria, Lebensversicherung)<\/p>\\n<p>&bull;Talententwicklungsprogramm (echte Bef&ouml;rderungen und ein schneller Entwicklungspfad f&uuml;r die Besten)<\/p>\\n<h2><strong>&Uuml;ber uns:<\/strong><\/h2>\\n<p>Mit 280.000 Kolleg:innen auf der ganzen Welt sind wir darauf spezialisiert, au&szlig;ergew&ouml;hnliche Kundenerlebnisse zu schaffen und die digitale Transformation f&uuml;r einige der gr&ouml;&szlig;ten und bekanntesten Unternehmen der Welt voranzutreiben. Wir sind begeistert von unseren vielf&auml;ltigen und leidenschaftlichen Mitarbeitenden auf der ganzen Welt.<\/p>\\n<p>Wir zeigen unseren Kolleg:innen wie wichtig sie sind, indem wir sie mit vielen Vorz&uuml;gen unterst&uuml;tzen, z.B. einer Kultur der Zugeh&ouml;rigkeit, klaren Wegen f&uuml;r die berufliche Entwicklung, professioneller Unterst&uuml;tzung, Coaching-und Mentorenprogrammen, leistungsbezogener Bezahlung, einem globalen Netzwerk von Freund:innen und Kolleg:innen auf Lebenszeit und vielem mehr!<\/p>\",\"ats_external_id\":\"PL-91\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"7000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-05T16:40:30.202+02:00\",\"created_at\":\"2025-07-08T01:38:54.896+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MQ?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"377\",\"campaign_id\":\"85\",\"campaign_title\":\"Allente | Finnish | Warszawa\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer advisor with Finnish for TV streaming provider\",\"street\":null,\"address\":null,\"city\":\"Warsaw\",\"state\":\"Masovian Voivodeship\",\"postal_code\":null,\"region\":\"Mazowieckie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\"><strong>Job description:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide assistance via phone, email or chat<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deliver technical support for the streaming company,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Address contract and billing inquiries thoroughly and efficiently,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handle and process customer complaints with empathy and professionalism,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Serve B2B and B2C clients on inbound calls as first and second line support,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deal with outbound calls for administrative tasks eg. gathering feedbacks or late payment calls and similar.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Service-oriented thinking with focus on customer experience<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Finnish (C1 level), and English written and verbal (B2),<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Administrative and technical knowledge,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Outstanding communication skills and good listener,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimum 6 months of experience in customer service,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Willingness to perform soft selling and upselling,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Availability to work 5 days out of 7 with 8.5 hours long shifts per day (including breaks), between: Mon-Fri 8:00-18:00.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Nice to have:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience with CRM system.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>We offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Salary: 12.000,00 PLN gross monthly.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Embrace an international and diverse work environment that broadens your horizons.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-building events to foster a collaborative work environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Contract of employment or contract of mandate.<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-85\",\"location\":\"Warsaw, Mazowieckie\",\"job_type\":\"full_time\",\"salary\":\"12000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-06T12:03:23.787+02:00\",\"created_at\":\"2025-07-08T01:15:21.557+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NQ?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"378\",\"campaign_id\":\"81\",\"campaign_title\":\"SAS | French | Warszawa\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Advisor for Nordic Premium Airline SAS with French\",\"street\":null,\"address\":null,\"city\":\"Warsaw\",\"state\":\"Masovian Voivodeship\",\"postal_code\":\"03\",\"region\":\"Mazowieckie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\"><strong>Your Responsibilities:<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be the 1st point of contact for premium travel inquiries of customers.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise partners on flights, products, online services, payment methods, membership programs etc.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help in purchasing airline tickets and handling different payment methods.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support customers with travel difficulties.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Assist passengers via calls \/chat.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Foster enduring relationships with customers for building trust.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Our requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in written and spoken French (C1 level) and English (B2 level).<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Naturally helpful and collaborative spirit.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enthusiastic, patient, and open-minded.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Active listener and able to communicate clearly and with ease.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sharp eye for accuracy and precision.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Highly organized.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Available to work from our office in Warsaw.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work for the largest, well-known Nordic 5-star airline - SAS.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Equal opportunities for all, regardless of age, gender, and other factors. 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Everyone is held to the same standards of knowledge.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enjoy a fully paid 2-month training program, combining \\\"learning by doing\\\" with the support of a dedicated training buddy.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Embrace an international and diverse work environment that broadens your horizons.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work in a modern office located in the heart of Warsaw.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Salary: 11 000 PLN gross\/month<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-77\",\"location\":\"Warsaw, Mazowieckie\",\"job_type\":\"full_time\",\"salary\":\"11000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-05T16:40:29.676+02:00\",\"created_at\":\"2025-07-08T00:46:04.629+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nw?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"382\",\"campaign_id\":\"76\",\"campaign_title\":\"SAS | Norwegian | Warszawa\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Advisor for Nordic Premium Airline SAS with Norwegian\",\"street\":null,\"address\":null,\"city\":\"Warsaw\",\"state\":\"Masovian Voivodeship\",\"postal_code\":\"03\",\"region\":\"Mazowieckie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\"><strong>Your Responsibilities:<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be the 1st point of contact for premium travel inquiries of customers.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise partners on flights, products, online services, payment methods, membership programs etc.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help in purchasing airline tickets and handling different payment methods.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support customers with travel difficulties.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Assist passengers via calls \/chat.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Our requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in written and spoken Norwegian (C1 level) and English (B2 level).<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Naturally helpful and collaborative spirit.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enthusiastic, patient, and open-minded.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Active listener and able to communicate clearly and with ease.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sharp eye for accuracy and precision.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Highly organized.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Available to work from our office in Warsaw.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work for the largest, well-known Nordic 5-star airline - SAS.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Salary: 9750 PLN<br \/>&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enjoy a fully paid 2-month training program, combining \\\"learning by doing\\\" with the support of a dedicated training buddy.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Embrace an international and diverse work environment that broadens your horizons.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work in a modern office located in the heart of Warsaw.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-76\",\"location\":\"Warsaw, Mazowieckie\",\"job_type\":\"full_time\",\"salary\":\"9750\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-05T16:40:29.628+02:00\",\"created_at\":\"2025-07-08T00:43:16.458+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Ng?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"383\",\"campaign_id\":\"75\",\"campaign_title\":\"SAS | Swedish | Warszawa\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Advisor for Nordic Premium Airline SAS with Swedish\",\"street\":null,\"address\":null,\"city\":\"Warsaw\",\"state\":\"Masovian Voivodeship\",\"postal_code\":\"03\",\"region\":\"Mazowieckie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\"><strong>Your Responsibilities:<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be the 1st point of contact for premium travel inquiries of customers.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise partners on flights, products, online services, payment methods, membership programs etc.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help in purchasing airline tickets and handling different payment methods.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support customers with travel difficulties.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Assist passengers via calls \/chat.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Foster enduring relationships with customers for building trust.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Our requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in written and spoken Swedish (C1 level) and English (B2 level)&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Naturally helpful and collaborative spirit.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enthusiastic, patient, and open-minded.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Active listener and able to communicate clearly and with ease.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sharp eye for accuracy and precision.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Highly organized.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Available to work from our office in Warsaw.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\"><strong>Salary 9750 PLN gross \/ monthly,<\/strong><\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work for the largest, well-known Nordic 5-star airline - SAS.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enjoy a fully paid 2-month training program, combining \\\"learning by doing\\\" with the support of a dedicated training buddy.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Embrace an international and diverse work environment that broadens your horizons.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work in a modern office located in the heart of Warsaw.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-75\",\"location\":\"Warsaw, Mazowieckie\",\"job_type\":\"full_time\",\"salary\":\"9750\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-21T01:59:05.040+02:00\",\"created_at\":\"2025-07-08T00:40:21.850+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NQ?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"384\",\"campaign_id\":\"73\",\"campaign_title\":\"Tripcom | Russian | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Advisor with Russian\",\"street\":\"Zabrska 19, Katowice\",\"address\":\"Zabrska 19, Katowice\",\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p><strong>Your responsibilities:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Responding to customers via phone, chat, and e-mail (outbound and inbound) - Russian market. \ud83e\ude86<\/p>\\n<\/li>\\n<li>\\n<p>Working with confidential travel-related customer information and treating it sensitively (hotel bookings, plane tickets). \u2708\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Presenting proactive, patient, empathetic and understanding attitude. \ud83e\udef6<\/p>\\n<\/li>\\n<li>\\n<p>Serve as a brad ambassador one of the most popular travel agency. \ud83c\udf0e<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>Our requirements:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Russian language skills (C1 level) and English (min. B2 level).<\/p>\\n<\/li>\\n<li>\\n<p>Availability to work in flexible schedule (<strong>during the evenings, till 11:00 PM CET<\/strong>), on weekends (<strong>3 weekends per month<\/strong>) and local public holidays.<\/p>\\n<\/li>\\n<li>\\n<p>Previous experience in customer service\/call center\/tourism industry\/airline industry is preferred.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Our offer:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Employment contract (base salary: 5000 PLN gross monthy) or civil contract (base: 32,68 PLN gross hourly).<\/p>\\n<\/li>\\n<li>Up to 1600 PLN gross of bonus.&nbsp;<\/li>\\n<li>\\n<p>Modern workplace in the heart of Katowice: Zabrska 19.<\/p>\\n<\/li>\\n<li><strong>Full-time &amp; part-time positions are available.&nbsp;<\/strong><\/li>\\n<li>\\n<p>Team-building events.<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training to prepare you for direct contact with customers.<\/p>\\n<\/li>\\n<li>\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li>Language classes: Polish and English.<\/li>\\n<li>\\n<p>Be The Best recognition program with financial award.<\/p>\\n<\/li>\\n<li>\\n<p>Game Changer Award for Top Performers.<\/p>\\n<\/li>\\n<li>\\n<p>Referral campaign - work with friends and ear up to 4000 PLN gross.<\/p>\\n<\/li>\\n<li>\\n<p>Free of charges courses available on: Concentrix University, Linkedin Learning.<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-73\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"5000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-14T14:05:39.492+02:00\",\"created_at\":\"2025-07-08T00:27:48.810+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mw?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":\"travel_and_tourism\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"385\",\"campaign_id\":\"72\",\"campaign_title\":\"Tripcom | Greek | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Advisor with Greek\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\">Your responsibilities:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responding to customers via phone, chat, and e-mail (outbound and inbound).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working with confidential customer information and treating it sensitively.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Presenting proactive, patient, empathetic and understanding attitude.<\/p>\\n<\/li>\\n<\/ul>\\n<h2><br \/>Our requirements:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Greek language skills (C1 level) and English (min. B2 level)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Availability to work flexible hours, sometimes on weekends and local public holidays.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Previous experience in customer service\/call center\/tourism industry\/airline industry is preferred.<\/p>\\n<\/li>\\n<\/ul>\\n<h2><br \/>What we offer:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Modern workplace in the heart of Katowice.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-building events.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fully paid training to prepare you for direct contact with customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work with friends - the opportunity to receive a bonus for referring friends.<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-72\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"42.48\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-20T01:59:05.148+02:00\",\"created_at\":\"2025-07-08T00:23:15.792+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"386\",\"campaign_id\":\"71\",\"campaign_title\":\"Tripcom | Dutch | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Advisor with Dutch\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\">Your responsibilities:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responding to customers via phone, chat, and e-mail (outbound and inbound) on travel-related cases.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working with confidential customer information and treating it sensitively.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Presenting proactive, patient, empathetic and understanding attitude.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>Our requirements:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dutch language skills (C1 level) and English (min. B2 level)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Availability to work flexible hours.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Previous experience in customer service\/call center\/tourism industry\/airline industry is preferred.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>What we offer<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">Civil contract with hourly rate 65.35\/h gross.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Modern workplace in the heart of Katowice.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-building events.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fully paid training to prepare you for direct contact with customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work with friends - the opportunity to receive a bonus up to 4000 PLN for referring friends.<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-71\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"65.35\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-05T16:40:29.411+02:00\",\"created_at\":\"2025-07-08T00:19:15.830+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MQ?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"387\",\"campaign_id\":\"69\",\"campaign_title\":\"Deutsche Bank | German | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Specialist - Banking Services (German &amp; English)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Your daily tasks will include:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responding to general questions about credit card products, self-services and mobile\/web apps<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Supporting customer authentication to carry out actions such as: card activation, blocking\/unblocking and cancellations; transaction inquiries and dispute submissions; ordering replacement cards, statements and PIN letters; managing card limits and processing product changes; updating contact information, including 3D secure mobile numbers; supporting online and telephone banking services; recording complaints and initiating goodwill refunds.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Your Profile:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in German (minimum C1 level) and very good command of English (minimum B2 level)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication and interpersonal skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong ability to assess customer needs and provide tailored solutions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High level of flexibility and adaptability to evolving topics<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A customer-focused mindset with the ability to remain calm and empathetic in various situations<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sales orientation is a plus, as cross-selling and upselling may become part of the role over time<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Good to have:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>educational background in economics, finance or related field<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>A dynamic, international work environment in one of the world's leading customer experience companies&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive training and onboarding, so you feel confident from day one&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Opportunities for professional development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexible working schedule with additional compensation for night shifts&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The chance to be part of a forward-thinking, digital-first team<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work from home<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A diverse and inclusive culture that values your ideas and individuality<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Well-being programs, team events and employee engagement activities<\/p>\\n<\/li>\\n<\/ul>\\n<p>Apply now and become part of a team that values clarity, connection, and customer satisfaction.<\/p>\",\"ats_external_id\":\"PL-69\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"7800\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-05T16:40:29.265+02:00\",\"created_at\":\"2025-07-08T00:01:25.159+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OQ?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"388\",\"campaign_id\":\"67\",\"campaign_title\":\"VW | German | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer service specialist in the automotive industry with German\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\">Your responsibilities: \u200b<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responding to customer inquiries via phone, chat, and email, representing <strong>Volkswagen Group<\/strong> with professionalism and enthusiasm.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with colleagues to enhance the overall customer experience.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Staying updated on <strong>Volkswagen Group&rsquo;s<\/strong> latest offerings, policies, and services to provide customers with accurate and timely information.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exhibit warmth and enthusiasm in every customer interaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>Our requirements:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>1+ years of experience in a call center or customer service role, preferably in the automotive industry.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong communication skills, with a minimum C1 level in German.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Very good knowledge of English language, minimum B2 level for internal communication, documentation &amp; training.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Excited about the opportunity to contribute to Volkswagen's continued success and growth in the automotive sector.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The ability to stay composed, tactful, and solution-focused when interacting with customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong attention to detail and organizational skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent problem-solving skills and a creative, solution-oriented mindset.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A passion for continuous learning and adapting to new technologies and processes at <strong>Volkswagen Group.<\/strong><br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<h2><strong>Desired:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Experience with luxury brands<\/strong> and high-end customer relationships, particularly in the automotive sector.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Familiarity with CRM systems<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Interest in the automotive industry<\/strong>, with a passion for cars and<strong> Volkswagen Group&rsquo;s <\/strong>cutting-edge technology.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2><strong>What we offer:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Support the Volkswagen Group, a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Remote work from home<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive benefits package, including a benefits system (MyBenefit), private healthcare, and life insurance.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stable full-time employment based on an employment contract<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Receive fully paid training to ensure you&rsquo;re fully prepared for customer interactions, with continuous learning opportunities to grow your skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-building events to foster a collaborative work environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Grow your career while contributing to the future of luxury automotive experiences with<strong> Volkswagen Group<\/strong><\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-67\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"7200\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-05T16:40:29.170+02:00\",\"created_at\":\"2025-07-07T23:47:59.367+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nw?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"389\",\"campaign_id\":\"64\",\"campaign_title\":\"Electrolux | German | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Support Specialist with German\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Your responsibilities<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Do you speak German? Do you like helping people? Join our German-speaking team in Katowice, Poland!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>You don't have to sell anything, you don't have to know how to build a washing machine. It is enough that you speak German well, are good listener and want to help - we will teach you the rest!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>We are looking for a person who is not afraid of phone calls, has technical mindset and can find a solution even where others see a problem.<\/p>\\n<\/li>\\n<\/ul>\\n<p>What will you do?<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>- respond to calls from German-speaking customers,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>- help with repairs, warranties, parts and minor defects,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>- look for solutions remotely (so that the service technician can have a rest),<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>- match products to customers in response to their needs,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>- work with a CRM system - great if you are familiar with SAS Customer Intelligence.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Who we are looking for?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>A candidate with German at C1 level - fluent, confident, stress-free, with a possibility to work from Katowice,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>- with experience in customer or technical service (not a &ldquo;MUST&rdquo;, just will be easier for you),<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>- with a bit of technical intuition - you don't have to be an engineer, it's enough that you can think logically,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>- with a positive approach to people and challenges - because a smile can be heard even on the phone,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>- English? nice to have, but not required.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What do you get?<\/strong><\/p>\\n<p>Competitive salary on an employment contract (stable, with all benefits),<\/p>\\n<p>- a job in a modern office in Katowice,<\/p>\\n<p>- training at the start - you will not be thrown into deep water,<\/p>\\n<p>- &ldquo;fruit Thursdays&rdquo;. - vitamins straight to your desk,<\/p>\\n<p>- MyBenefit cafeteria - cinema, gym, shopping? You choose,<\/p>\\n<p>- private health insurance<\/p>\\n<p>- a friendly atmosphere where jokes are welcome and questions are never stupid.<\/p>\\n<p>Click &ldquo;apply,&rdquo; send your resume and join the team where we do wonders on the phone every day. The service? There is. The atmosphere? Even better. The only thing missing is you!<\/p>\",\"ats_external_id\":\"PL-64\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"7500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-05T16:40:29.028+02:00\",\"created_at\":\"2025-07-07T23:25:20.993+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NA?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"390\",\"campaign_id\":\"61\",\"campaign_title\":\"CB | German | Szczecin - ad in English\",\"campaign_type\":\"job_application\",\"job_title\":\"Banking Customer Care Specialist with German\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"71\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\">Your responsibilities<\/p>\\n<p>If numbers are your language and excellent customer service is your superpower, we have something for you! Join our team as a <strong>Banking Customer Care Specialist with German<\/strong> and become part of the finance world in a dynamic BPO company!<\/p>\\n<p>Your mission:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Helping customers on the front line with their financial challenges<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Finding solutions and delivering top-quality service<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Building relationships and positive experiences<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working with the team to make every day a success<\/p>\\n<\/li>\\n<\/ul>\\n<p>Our requirements<\/p>\\n<p>Who are we looking for?<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>A <strong>German speaker<\/strong> &ndash; level B2+\/C1<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>An expert in <strong>communication and problem-solving<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Someone with <strong>a passion for teamwork and a willingness to learn<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A person who understands that <strong>the customer is at the heart of banking<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>What we offer<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>What do you get in return?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>LuxMed, MultiSport, MyBenefit cafeteria&hellip; the standard perks. And on top of that<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stable employment and growth opportunities in the <strong>banking industry<\/strong> Supportive environment and <strong>top-tier training<\/strong> provided by the client<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary + <strong>benefits that make a difference<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Pizza Friday, Fruit Wednesday, Karaoke Monday, Summer Party &amp; many other fun initiatives!<\/strong><\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-61\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"7500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-05T16:40:28.901+02:00\",\"created_at\":\"2025-07-07T22:43:37.677+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"391\",\"campaign_id\":\"60\",\"campaign_title\":\"Zalando T2 | German | Szczecin\",\"campaign_type\":\"job_application\",\"job_title\":\"Back Office Customer Support Specialist with German - Top E-commerce Company\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"71\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\">We are assembling a <strong>dedicated team for a leading company in the retail industry<\/strong>, focused on providing top-quality, empathetic, and accurate customer support. If you are fluent in German (<strong>C1)<\/strong> and <strong>English (C1)<\/strong>, and thrive in a structured back-office environment, we want to hear from you!&nbsp;<br \/>&nbsp;<br \/>&nbsp;<\/p>\\n<p><strong>Your responsibilities:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deliver <strong>written customer support via email <\/strong>for the German market.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Investigate and resolve customer issues by reviewing past interactions and using internal tools.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Process manual refunds and address GDPR-related complaints with care and accuracy.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ensure every customer interaction is professional, empathetic, and solution-focused.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work with multiple systems efficiently while maintaining a high level of precision.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we are looking for:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent German (C1) and English (C1) &ndash; both written and spoken.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills and the ability to clearly explain solutions.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong analytical and problem-solving mindset.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Patience, empathy, and emotional resilience.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Typing speed of 150+ keystrokes per minute and solid computer literacy.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Availability for full-time on-site work in Szczecin&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Employment based on a labor contract&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Engaging trainings&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Benefit package: private healthcare by LuxMed, MyBenefit with monthly budget, private life insurance, MultiSport, fruits on Wednesdays and occasionally Pizza Days&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Talent Development Program: a transparent career paths and promotions&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>CNX Academy: with mentoring program&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>CNX University: with unlimited online trainings available&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Refer a friend: bonus for recommending a friend up to 4000pln&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Amazing work culture: we celebrate cultural differences among us and have plenty of integration events onsite&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Modern office in the heart of Szczecin center&nbsp;<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-60\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"7900\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-05T16:40:28.860+02:00\",\"created_at\":\"2025-07-07T22:22:26.461+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"392\",\"campaign_id\":\"56\",\"campaign_title\":\"Klaviyo | English | Szczecin\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Customer Advisor with English - Back Office\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"71\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\"><strong>How you will make a difference:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Develop an in-depth knowledge of our client&rsquo;s platform.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide high-quality product support for customers, partnering with them to effectively resolve their issues through email, chat, and phone.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Communicate thoughtfully to provide answers to questions for both technical and non-technical end users while also supporting a wide range of technologies.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Diagnose software issues and resolve escalated customer complaints engage using established processes.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide support &amp; guidance on non-technical related questions (e.g: marketing, sales, other e-commerce setup questions)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Communicate thoughtfully and effectively with all customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Document troubleshooting and problem resolution steps.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Who You Are:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>A thoughtful communicator who is excellent at communicating through a variety of channels that require both written and verbal skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Passionate about creative problem solving for customers and end users.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Self-motivated, eager to learn and thrive in a collaborative environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Capable of adapting quickly to changing priorities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience with or able to quickly pick-up:<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Microsoft Office Suite, G-Suite, Google Sheets, PowerPoint, Zendesk, and Salesforce<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Civil contract with flexible working hours<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dive into our comprehensive paid training program and emerge as a customer support legend!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Embrace the freedom of work with no dress code &ndash; pajamas, anyone?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Spread the love and earn extra rewards through our epic employee referral program &ndash; because great talent deserves to be rewarded!<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-56\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"32.68\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-05T16:40:28.696+02:00\",\"created_at\":\"2025-07-07T21:59:08.822+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Ng?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"393\",\"campaign_id\":\"53\",\"campaign_title\":\"Zalando T2 | Polish | Szczecin\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Specialist with Polish in the retail industry\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"71\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\">We are assembling a <strong>dedicated team for a leading company in the retail industry<\/strong>, focused on providing top-quality, empathetic, and accurate customer support. If you are fluent in <strong>Polish <\/strong>(<strong>C1)<\/strong> and <strong>English (C1)<\/strong>, and thrive in a structured back-office environment, we want to hear from you!&nbsp;<br \/>&nbsp;<br \/>&nbsp;<\/p>\\n<p><strong>Your responsibilities:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deliver <strong>written customer support via email.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Investigate and resolve customer issues by reviewing past interactions and using internal tools.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Process manual refunds and address GDPR-related complaints with care and accuracy.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ensure every customer interaction is professional, empathetic, and solution-focused.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work with multiple systems efficiently while maintaining a high level of precision.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we are looking for:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent Polish (C1) and English (C1) &ndash; both written and spoken.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills and the ability to clearly explain solutions.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong analytical and problem-solving mindset.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Patience, empathy, and emotional resilience.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Typing speed of 150+ keystrokes per minute and solid computer literacy.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Availability for full-time on-site work in Szczecin&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Employment based on a labor contract&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Engaging trainings&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Benefit package: private healthcare by LuxMed, MyBenefit with monthly budget, private life insurance, MultiSport, fruits on Wednesdays and occasionally Pizza Days&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Talent Development Program: a transparent career paths and promotions&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>CNX Academy: with mentoring program&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>CNX University: with unlimited online trainings available&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Refer a friend: bonus for recommending a friend up to 4000pln&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Amazing work culture: we celebrate cultural differences among us and have plenty of integration events onsite&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Modern office in the heart of Szczecin center&nbsp;<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-53\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"5039\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-27T16:17:18.900+02:00\",\"created_at\":\"2025-07-07T21:49:38.711+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mw?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"394\",\"campaign_id\":\"52\",\"campaign_title\":\"CB | German | Szczecin - ad in German\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundendienstspezialist im Bankwesen mit Deutschkenntnissen\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"70-225\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\">Wenn Zahlen Ihre Sprache sind und exzellenter Kundenservice Ihre Superkraft ist, haben wir etwas f&uuml;r Sie! Werden Sie Teil unseres Teams als Banking Customer Care Specialist mit Deutschkenntnissen und tauchen Sie ein in die Finanzwelt innerhalb eines dynamischen BPO-Unternehmens!<br \/><br \/><strong>Ihre Mission:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Unterst&uuml;tzung der Kunden bei finanziellen Herausforderungen an vorderster Front<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Finden von L&ouml;sungen und Bereitstellung erstklassigen Services<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Aufbau von Beziehungen und positiven Erfahrungen<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zusammenarbeit im Team, um jeden Tag erfolgreich zu gestalten<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>Unsere Anforderungen: Wen suchen wir?:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deutschkenntnisse auf B2+\/C1 Niveau<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experte in Kommunikation und Probleml&ouml;sung<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Leidenschaft f&uuml;r Teamarbeit und Lernbereitschaft<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Jemand, der versteht, dass der Kunde das Herzst&uuml;ck der Bank ist<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>Das bieten wir: Was bekommen Sie im Gegenzug?:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>LuxMed, MultiSport, MyBenefit... das &Uuml;bliche. Und dar&uuml;ber hinaus...<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stabile Anstellung und Entwicklung im Bankwesen<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Unterst&uuml;tzendes Umfeld und Schulungen auf h&ouml;chstem Niveau durch den Kunden<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Attraktive Verg&uuml;tung + Benefits, die den Unterschied machen<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Pizza Friday, Obst am Mittwoch, Karaoke am Montag, Sommerfest &amp; viele weitere Initiativen!<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-52\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"7500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-05T16:40:28.527+02:00\",\"created_at\":\"2025-07-07T21:36:15.446+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"198\",\"campaign_id\":\"92\",\"campaign_title\":\"VF\/Dutch\/WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"E-Commerce Advisor with Dutch for Timberland, Vans, The North Face, Eastpack, Kipling, Napapijri\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"\",\"region\":\"Remote\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">It's fun to work in a company where people truly BELIEVE in what they are doing!<\/p>\\n<p><em><strong>We're committed to bringing passion and customer focus to the business.<\/strong><\/em><\/p>\\n<p>Concentrix Bulgaria is now looking for a number of dynamic and self-motivated Customer Advisors to join our exciting new project!<\/p>\\n<p>VF is the global company behind some of the world&rsquo;s leading lifestyle brands including household names such as, Timberland, The North Face, Napapijri, Lee, Wrangler, Vans Eastpak and Kipling. Our aim is to consistently deliver world class customer service and we never lose sight of our goal - our customers are the focus of everything we do here! From email to phone in a multitude of languages, we&rsquo;re on hand to offer care to all our customers to make sure they have a fun and enjoyable shopping experience with us. We&rsquo;re an energetic, innovative, and forward-thinking team who are always looking for new ideas to delight and wow our customers.&nbsp;<\/p>\\n<p><strong>The Customer Advisor is required to:<\/strong><\/p>\\n<ul>\\n<li>Be proficient (verbal &amp; written) in Dutch and English<\/li>\\n<li>Be able to represent our client&rsquo;s brands and deliver outstanding customer service with clarity, passion, and enthusiasm<\/li>\\n<li>Be flexible to meet the changing needs and varying deadlines of our business<\/li>\\n<li>Be able to work on customer service measures, metrics, and KPIs within a service-targeted environment.<\/li>\\n<li>Hold a high school or University degree<\/li>\\n<li>Possess excellent computer literacy<\/li>\\n<li>Have previous experience in a customer service environment, preferably telephone-based.<\/li>\\n<\/ul>\\n<p><strong>Main responsibilities:&nbsp;<\/strong><\/p>\\n<ul>\\n<li>Communicating with customers by telephone, email and online to provide outstanding service<\/li>\\n<li>Building a rapport with customers to help them with enquiries including; order taking, product information, tracking deliveries, returns, sizing and quality queries<\/li>\\n<li>Discussing new products and managing multiple tasks to promptly resolve customer queries<\/li>\\n<li>Identifying ways to improve processes in order to improve sales, brand loyalty and the customer service and experience<\/li>\\n<li>Updating our systems with information and helping marketing, retail and other teams to further improve customer service and satisfaction.<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>Full-time role, Monday - Friday, 10:00 - 19:00 and 11:00 - 20:00<\/li>\\n<li>Salary at the amount of 1789 EUR gross with monthly performance-based bonuses<\/li>\\n<li>Remote position<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Continuous training and upskilling programs through Concentrix University<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p><strong>That's just the beginning. Please send us your CV now to open the door to the new career opportunities ahead of you!<\/strong><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"BG-92\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T14:19:39.187+03:00\",\"created_at\":\"2025-06-25T16:01:35.812+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mg?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"199\",\"campaign_id\":\"85\",\"campaign_title\":\"CS\/ German\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support with German\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>We have an amazing opportunity for you with German language!<\/strong><\/p>\\n<p>Are you fluent in German?<\/p>\\n<p>Is your English on a very good working level?<\/p>\\n<p>Then you could be the perfect match for us!<\/p>\\n<p>As we continue to grow, we&rsquo;re seeking German-speaking superstars to join our lively, fun-loving team in Bulgaria, supporting us in delivering exceptional experiences for some of the world&rsquo;s largest and most renowned companies.<\/p>\\n<p>Our Customer Care teams are responsible for providing exceptional customer experiences via various channels.<\/p>\\n<p><strong>At Concentrix, you will not only find a job, but a career witha&nbsp; future!<\/strong><br \/><br \/><strong>We offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts,&nbsp;Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Apply now, and one of our Talent Acquisition Specialists will be in contact to discuss the best opportunities for you!<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!&nbsp;<\/p>\\n<p><a href=\\\"https:\/\/talkpu.sh\/O0ofWx8h\\\">https:\/\/talkpu.sh\/O0ofWx8h<\/a>&nbsp;<\/p>\",\"ats_external_id\":\"BG-85\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-10T02:59:05.005+03:00\",\"created_at\":\"2025-06-23T18:11:55.462+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NQ?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"200\",\"campaign_id\":\"83\",\"campaign_title\":\"Nike\/ English\/ Sofia - hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor for NIKE with English\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Want to be part of the customer service team for the No.1 Sports Brand in the world?<\/strong><\/p>\\n<p>Check out our Customer Advisor Associate role below, and if it sounds like the job for you &ndash; then get in touch!<\/p>\\n<p><strong>What you'll do as Customer Advisor Associate?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling customer request regarding wide range of sports products via phone and chat<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing accurate information and maintain detailed case notes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Focusing on customer expectations and satisfaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Contributing to reaching individual and team performance targets<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>If you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have strong B2 level \u043ef English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are customer service-oriented<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have strong typing and PC skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are analytical and problem-solving oriented<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexible working hours &ndash; Monday - Saturday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary at the amount of 1200 EUR gross with performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly bran discount &amp; additional Peak season incentives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-83\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T02:59:04.514+03:00\",\"created_at\":\"2025-06-23T18:08:08.317+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mw?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"201\",\"campaign_id\":\"61\",\"campaign_title\":\"Egencia\/ Dutch\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Travel Consultant with Dutch\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Each year our client helps thousands of companies in over 60 markets to better manage their travel programs by providing modern solutions and exceptional service.<\/p>\\n<p><strong>Do you have experience in the travel industry? Join one of the world&rsquo;s leading Business Travel organizations!<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<p>You will deliver high-touch customer care to business travelers embarking on worldwide travel, finding solutions for flight, hotels, train-travel and beyond before and during their business trips. Your help will ensure they fly with ease, arrive fresh for meetings and get back home on time for their family and friends.<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>Strong phone and verbal communication skills, along with active listening.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in <strong>Dutch<\/strong>, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working level of <strong>English<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience<strong> <\/strong>in the travel, airline, hospitality or similar industry is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience in a customer experience center is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good typing and computer skills (MS Office applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>Fulltime role with working shifts between 9:00 and 19:00 Monday - Friday<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<\/ul>\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!&nbsp;<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-61\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T14:19:38.071+03:00\",\"created_at\":\"2025-06-23T17:06:45.317+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"202\",\"campaign_id\":\"60\",\"campaign_title\":\"Egencia\/ German\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Travel Consultant with German\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Each year our client helps thousands of companies in over 60 markets to better manage their travel programs by providing modern solutions and exceptional service.<\/p>\\n<p><strong>Do you have experience in the travel industry? Join one of the world&rsquo;s leading Business Travel organizations!<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<p>You will deliver high-touch customer care to business travelers embarking on worldwide travel, finding solutions for flight, hotels, train-travel and beyond before and during their business trips. Your help will ensure they fly with ease, arrive fresh for meetings and get back home on time for their family and friends.<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong phone and verbal communication skills, along with active listening.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in German, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working level of English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience<strong> <\/strong>in the travel, airline, hospitality or similar industry is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience in a customer experience center is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good typing and computer skills (MS Office applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with working shifts between 8:00 and 20:00 Monday - Sunday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary of 2,045.17 EUR gross with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!&nbsp;<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-60\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T14:19:38.014+03:00\",\"created_at\":\"2025-06-23T17:04:12.934+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"203\",\"campaign_id\":\"57\",\"campaign_title\":\"Nike\/ German\/ Sofia - hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor for NIKE with German and English\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Want to be part of the customer service team for the No.1 Sports Brand in the world?<\/strong><\/p>\\n<p>Check out our Customer Advisor Associate role below, and if it sounds like the job for you, then get in touch!<\/p>\\n<p><strong>What you'll do as a Customer Advisor Associate?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling customer requests regarding a wide range of sports products via phone and chat<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing accurate information and maintaining detailed case notes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Focusing on customer expectations and satisfaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Contributing to reaching individual and team performance targets<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>If you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have a fluent level \u043ef German and English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are customer service-oriented<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have strong typing and PC skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are analytical and problem-solving oriented<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexible working hours &ndash; Monday - Saturday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly brand discount &amp; additional Peak season incentives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"BG-57\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T14:19:37.948+03:00\",\"created_at\":\"2025-06-23T16:46:40.016+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nw?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"204\",\"campaign_id\":\"56\",\"campaign_title\":\"Nike\/ Polish\/ Sofia - hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor for NIKE with Polish and English\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Want to be part of the customer service team for the No.1 Sports Brand in the world?<\/strong><\/p>\\n<p>Check out our Customer Advisor Associate role below, and if it sounds like the job for you &ndash; then get in touch!<\/p>\\n<p><strong>What you'll do as Customer Advisor Associate?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling customer request regarding wide range of sports products via phone and chat<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing accurate information and maintain detailed case notes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Focusing on customer expectations and satisfaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Contributing to reaching individual and team performance targets<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>If you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have fluent level \u043ef Polish and English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are customer service-oriented<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have strong typing and PC skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are analytical and problem-solving oriented<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexible working hours &ndash; Monday - Saturday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly bran discount &amp; additional Peak season incentives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>That's just the beginning. Send us your CV now to open the door to the new career opportunities ahead of you!<\/strong><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!&nbsp;<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-56\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-29T02:59:04.706+03:00\",\"created_at\":\"2025-06-23T16:44:32.821+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Ng?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"205\",\"campaign_id\":\"54\",\"campaign_title\":\"Caterpillar\/ Spanish\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Customer Advisor with Spanish and English\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Our new client is the largest construction equipment manufacturer in the world. Over the last century they have helped to improve the lives of people all over the world with their products. Their new digital solution products and services are created to support the next generation of customers and business and to provide an innovative solution approach to complex issues. We are looking for motivated and technical oriented <strong>Technical Customer Advisor<\/strong> to join our new team and help us deliver exceptional customer experience and provide effective problem-solving solutions to our clients.<br \/>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>The position is on-site from our office in Sofia. Hybrid after 6 months.<\/strong><\/p>\\n<p><strong>So, what&rsquo;s the role all about?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Act as a first point of contact for customer product-related inquiries via phone, email, chat and other communication channels<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide prompt and accurate responses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Diagnose and troubleshoot equipment issues by gathering information from customers and utilizing available resources such as manuals and databases<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Follow company policy and guidelines for handling customer interactions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide great customer experience by demonstrating active listening, empathy and positive attitude towards customers<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Document and track all cases and customer information<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You are the one we&rsquo;re looking for if you have:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in both <strong>Spanish<\/strong> and <strong>English<\/strong> - written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimum 1 year of experience in e-commerce and\/or customer support role is required<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Patience, empathy, and a customer-centric approach to handling customer inquiries<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills, both written and verbal, with great active listening skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Great analytical and problem-solving skills to identify root causes and provide adequate solutions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong computer skills, ticketing systems and other customer support tools<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with great attitude with the ability to work independently<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexibility to work in shifts Monday to Friday and bank holidays which will be compensated according to the country&rsquo;s policy<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good knowledge of heavy machinery and construction equipment<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with working hours Monday &ndash; Friday, from 13:00 to 22:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Salary at the amount of 1533,88 EUR gross with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts,&nbsp;Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-54\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T02:59:03.890+03:00\",\"created_at\":\"2025-06-23T16:38:42.345+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"multilingual\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"206\",\"campaign_id\":\"53\",\"campaign_title\":\"Caterpillar\/ English\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"E-commerce Consultant - Construction Equipment with English \",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Our new client is the largest construction equipment manufacturer in the world. Over the last century they have helped to improve the lives of people all over the world with their products. Their new digital solution products and services are created to support the next generation of customers and business and to provide an innovative solution approach to complex issues. We are looking for motivated and technical oriented <strong>E-commerce Consultant -<\/strong> <strong>Construction Equipment<\/strong> to join our new team and help us deliver exceptional customer experience and provide effective problem-solving solutions to our clients.<br \/>&nbsp;<\/p>\\n<p><strong>The position is on-site from our office in Sofia. Hybrid after 6 months.<\/strong><\/p>\\n<p><strong>So, what&rsquo;s the role all about?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Act as a first point of contact for customer product-related inquiries via phone, email, chat and other communication channels<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide prompt and accurate responses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Diagnose and troubleshoot equipment issues by gathering information from customers and utilizing available resources such as manuals and databases<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Follow company policy and guidelines for handling customer interactions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide great customer experience by demonstrating active listening, empathy and positive attitude towards customers<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Document and track all cases and customer information<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You are the one we&rsquo;re looking for if you have:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in <strong>English<\/strong> both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimum 1 year of experience in e-commerce and\/or customer support role is required<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Patience, empathy, and a customer-centric approach to handling customer inquiries<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills, both written and verbal, with great active listening skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Great analytical and problem-solving skills to identify root causes and provide adequate solutions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong computer skills, ticketing systems and other customer support tools<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with great attitude with the ability to work independently<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexibility to work in shifts Monday to Friday and bank holidays which will be compensated according to the country&rsquo;s policy<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good knowledge of heavy machinery and construction equipment<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with working hours Monday &ndash; Friday, from 13:00 to 22:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Salary at the amount of 1431,62&nbsp; EUR gross with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts,&nbsp;Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-53\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-23T14:10:31.817+03:00\",\"created_at\":\"2025-06-23T16:36:47.849+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mw?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"207\",\"campaign_id\":\"49\",\"campaign_title\":\"Booking\/ Swedish\/ Hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Support Representative with Swedish for Digital travel company\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>We need your expertise!<\/strong><\/p>\\n<p>Be a part of our dynamic team today and help us grow. If you are passionate about travel, then this is role for you. One of the world&rsquo;s largest travel marketplaces,&nbsp;our new client makes it easier for everyone to experience the world by offering&nbsp;memorable travel experiences, a variety of transportation options, and incredible places to stay.<\/p>\\n<p>We have an exciting new opportunity for a Travel Support Representative to join our diverse team. If you are a customer service focused individual with great communication skills, Swedish and English language skills, apply now.<\/p>\\n<p>You will deliver high-touch customer care to travelers embarking on worldwide travel, finding solutions for flight, hotels,&nbsp;car rentals&nbsp;&nbsp;and beyond&nbsp;for their trips.<\/p>\\n<p><strong>Do you want standard working time? Not a problem!<\/strong><br \/>Our lines are open 10:00a.m. &ndash; 7:00p.m. Mon-Fri to help you strike an excellent work-life balance!<\/p>\\n<p><strong>Core Responsibilities:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide excellent customer service to our clients via the different channels &nbsp;(inbound calls, outbound calls, email, chat ) and be able to work towards meeting Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Make sure that all customer queries are answered and their concerns are addressed accordingly; demonstrate empathy<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain basic knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track, document and retrieve information in call tracking database<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Skill Requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in Swedish, both written and verbal&nbsp;and working level of&nbsp;English.&nbsp;(With basic understanding to industry related terminologies)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong computer navigation skills,&nbsp;Keyboarding Skills, internet surfing&nbsp;and PC Knowledge<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school diploma with three to six months of relevant experience &nbsp;is preferred<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong customer service skills, great communicator with ability to work as a team member<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to rotate shifts, as needed<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with standard working hours Monday &ndash; Friday from 10:00-19:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro \/ Hybrid model of working<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-49\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-03T02:59:03.058+03:00\",\"created_at\":\"2025-06-23T16:29:13.480+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OQ?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"208\",\"campaign_id\":\"48\",\"campaign_title\":\"Booking\/ Bulgarian\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Support Representative with English and Bulgarian for Digital travel company\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>This position is suitable for candidates who want to work from an office.<\/strong><\/p>\\n<p><strong>We need your expertise!<\/strong><\/p>\\n<p>Be a part of our dynamic team today and help us grow. If you are passionate about travel, then this is role for you. One of the world&rsquo;s largest travel marketplaces,&nbsp;our new client makes it easier for everyone to experience the world by offering&nbsp;memorable travel experiences, a variety of transportation options, and incredible places to stay.<\/p>\\n<p>We have an exciting new opportunity for a Travel Support Representative to join our diverse team. If you are a customer service focused individual with great communication skills, Bulgarian and English language skills, apply now.<\/p>\\n<p>You will deliver high-touch customer care to travelers embarking on worldwide travel, finding solutions for flight, hotels,&nbsp;car rentals&nbsp;&nbsp;and beyond&nbsp;for their trips.<\/p>\\n<p><strong>Do you want standard working time? Not a problem!<\/strong><br \/>Our lines are open<strong> 09:00a.m. &ndash; 6:00p.m. Mon-Fri <\/strong>to help you strike an excellent work-life balance!<\/p>\\n<p><strong>Core Responsibilities:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide excellent customer service to our clients via the different channels &nbsp;(inbound calls, outbound calls, email, chat ) and be able to work towards meeting Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Make sure that all customer queries are answered and their concerns are addressed accordingly; demonstrate empathy<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain basic knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track, document and retrieve information in call tracking database<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Skill Requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in Bulgarian both written and verbal&nbsp;and working level of&nbsp;English.&nbsp;(With basic understanding to industry related terminologies)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong computer navigation skills,&nbsp;Keyboarding Skills, internet surfing&nbsp;and PC Knowledge<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school diploma with three to six months of relevant experience &nbsp;is preferred<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong customer service skills, great communicator with ability to work as a team member<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to rotate shifts, as needed<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with standard working hours Monday &ndash; Friday from 09:00-18:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Salary at the amount of <strong>1200<\/strong><strong>&nbsp;EUR gross<\/strong> with&nbsp;monthly&nbsp;performance-based&nbsp;bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-48\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-22T02:59:04.393+03:00\",\"created_at\":\"2025-06-23T16:26:54.343+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"multilingual\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"209\",\"campaign_id\":\"47\",\"campaign_title\":\"GSK\/ English\/ WAH\/ Late shifts\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Care Agent for a Healthcare Company with English - Late shifts\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"\",\"region\":\"Remote\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>We keep growing!<\/strong><\/p>\\n<p>Our brand-new client is a science-led global healthcare company with a special purpose to improve the quality of human life by helping people do more, feel better, \u0430 live longer.<\/p>\\n<p>Looking for a job where you can really help people? Join our&nbsp;<strong>Customer Care<\/strong> team working with a global healthcare brand. If you&rsquo;re an empathetic person with great&nbsp;<strong>English<\/strong> skills who prefers&nbsp;<strong>working late shifts<\/strong>,&nbsp;you could be perfect for this role.&nbsp;<strong>Apply now!<\/strong><\/p>\\n<p><strong>Working time: 13:00 -22:00, 14:00-23:00; 15:00-00:00; 16:00-01:00<\/strong><\/p>\\n<p><strong>Possibility of a remote type of work<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<p>As a representative of the brand, you will be the face of the company to the consumers. Whether receiving notice of a complaint or providing helpful information or engaging in conversation on social media, Consumer Care specialists aim to make life easier for the Consumers as trusted friends.<\/p>\\n<p>You will utilize active listening and conversational leadership skills to accurately understand all consumer issues efficiently. Ensure appropriate additional attention is given to sensitive contacts and cases. Develop expertise in the product portfolio and our Consumers&rsquo; expectations, unique to each product and category. We would rely on you to be proactive and become a key player in building our support team by sharing ideas and contributing to the overall improvement of the quality of services provided.<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Empathy and the ability to perceive, detect, and manage emotions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in <strong>English<\/strong>, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong phone and verbal communication skills, along with active listening.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience in a customer experience center is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good typing and computer skills (MS Office applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Full-time role with flexible shifts<\/p>\\n<\/li>\\n<li>\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li>\\n<p>Work from home option<\/p>\\n<\/li>\\n<li>\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li>\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li>\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li>\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li>\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li>\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!&nbsp;<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-47\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T02:59:03.875+03:00\",\"created_at\":\"2025-06-23T16:17:50.698+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nw?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"210\",\"campaign_id\":\"46\",\"campaign_title\":\"GSK\/ English\/ WAH\/ Late shifts - healthcare associate\",\"campaign_type\":\"job_application\",\"job_title\":\"Healthcare associate with English, Late Shifts\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"\",\"region\":\"Remote\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you passionate about helping others? Our Customer Support team is looking for an empathetic, English-speaking individuals who excel during late shifts. If you have a knack for communication and a desire to make a difference, apply now!<\/p>\\n<p><strong>Your Role:<\/strong>&nbsp;<\/p>\\n<p>As a Customer Support Agent, you will be the friendly and professional face of our company, assisting consumers through various channels. Whether addressing complaints, providing information, or engaging on social media, your goal will be to enhance our consumers' experiences as a trusted ally.<\/p>\\n<p><strong>You will:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Use active listening and conversational skills to understand and resolve consumer issues efficiently.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Give special attention to sensitive cases.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Develop expertise in our product portfolio and consumer expectations.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proactively contribute ideas to improve service quality.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What We're Looking For:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Empathy and emotional intelligence<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in English (written and verbal)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong phone and verbal communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Customer service experience is a plus<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proficient in typing and computer skills (MS Office)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Organized with good decision-making and analytical abilities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-oriented with a positive attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school diploma or equivalent<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Fulltime role with flexible shifts<\/p>\\n<\/li>\\n<li>\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li>\\n<p>Work from home option<\/p>\\n<\/li>\\n<li>\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li>\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li>\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li>\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li>\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li>\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-46\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T02:59:03.860+03:00\",\"created_at\":\"2025-06-23T16:15:20.041+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Ng?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"211\",\"campaign_id\":\"41\",\"campaign_title\":\"Roblox Mod\/ Italian\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"24\/7 Content Moderation Agent with Italian\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>We are growing!<\/strong><\/p>\\n<p>Our brand-new client is a company that develop games in multiple platforms where millions of people from around the globe join together to imagine, create and play.<\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<p>Our main activity in moderation is to ensure the content we offer is appropriated to the audience and safe and child-friendly!<\/p>\\n<p>We would rely on you to be proactive and become a key player in building our team by sharing ideas and contributing to the overall improvement of the quality of services provided.<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Italian, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advanced knowledge of English, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience in a customer support or content moderation is an advantage, but not a requirement<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good typing and computer skills (MS Office applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be organized, decision-making and analytical skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team! <a title=\\\"\\\" href=\\\"https:\/\/apply.concentrix.com\/global\/en\/leadpage?formId=qjvamm5ihbt9afn07e79qr2ga4&amp;eventScheduleId=670d2f5bf86e661d84e64e0a\\\" target=\\\"_blank\\\" rel=\\\"noopener noreferrer\\\">https:\/\/apply.concentrix.com\/global\/en\/leadpage?formId=qjvamm5ihbt9afn07e79qr2ga4&amp;eventScheduleId=670d2f5bf86e661d84e64e0a<\/a><\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with working hours Monday &ndash; Sunday from<\/p>\\n<p>08:00-17:00\/15:00-00:00\/23:45-08:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-41\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T14:19:33.735+03:00\",\"created_at\":\"2025-06-23T16:03:59.215+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MQ?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"212\",\"campaign_id\":\"40\",\"campaign_title\":\"Roblox CS\/ Italian\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor with Italian\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>We are growing!<\/strong><\/p>\\n<p>Our client is a company that develop games in multiple platforms where millions of people from around the globe join together to imagine, create and play.<\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<p>As a representative of the brand, you will receive queries from customers and help them with different tasks such as password or account recovery, some refunds, and general questions regarding the games and the platform. We would rely on you to be proactive and become a key player in building our support team by sharing ideas and contributing to the overall improvement of the quality of services provided.<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Italian, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Very good level of English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience in a customer experience center is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good typing and computer skills (MS Office applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to stay focused when reviewing large amounts of text<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be organized, decision-making and analytical skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with <strong>standard working hours Monday &ndash; Friday<\/strong> from 10:00-19:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly <strong>performance-based bonuses<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!&nbsp;<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-40\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T14:19:33.679+03:00\",\"created_at\":\"2025-06-23T16:00:51.150+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"213\",\"campaign_id\":\"38\",\"campaign_title\":\"Helen of Troy\/ German\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor with German (popular brand store)\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>We are growing!<\/strong><\/p>\\n<p>Concentrix works with one of the world's largest Beauty &amp; Wellness brands.<\/p>\\n<p>In the role of Customer Advisor you will provide support for a variety of brands and be required to remain knowledgeable on all products as well as maintain up-to-date knowledge on all the processes to support our consumers.<\/p>\\n<p><strong>So, what&rsquo;s the role all about?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling customer contacts via e-mail , phone and chat:<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Supports and guides customers to ensure outstanding customer support and satisfaction;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuously improves customer satisfaction by handling complaints in a professional manner,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Taking ownership and being accountable for a satisfactory outcome for the customer.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Achieve key metrics, targets and goals to ensure the highest level of service is delivered to customers<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You are good fit for the role if you:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have fluent level of German language;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have good level of English language;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent knowledge and use of MS Office applications;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent customer care skills;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent organizational and problem solving skills.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with standard working hours Monday &ndash; Friday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Hybrid model of work<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>That's just the beginning. Send us your CV now to open the door to the new career opportunities ahead of you!<\/strong><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"BG-38\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T14:19:33.569+03:00\",\"created_at\":\"2025-06-23T15:27:43.357+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"214\",\"campaign_id\":\"37\",\"campaign_title\":\"Waterdrop\/German\/Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor Specialist with German \",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>We are growing!<\/strong><\/p>\\n<p><strong>Our client <\/strong>is a genuine company producing innovative microdrinks, microteas, microlyte and microenergy drops. Focused on good health and sustainability, you will enjoy being part of this great team!&nbsp;<\/p>\\n<p>Feeling excited? Apply and become our new team member!<\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<p>As a Customer Advisor Specialist, you will be answering queries by clarifying the customers&rsquo; requests via phone, e-mail, and social media.<\/p>\\n<p>Typical cases would include delivery issues, questions about product and content, reimbursement and refund, and payment methods.<\/p>\\n<p>It is a dynamic role that requires adaptability and a customer-oriented mindset to ensure that every customer interaction leaves a positive impression.<br \/><br \/><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in German, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advanced knowledge of English, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience in a customer experience center is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good typing and computer skills (MS Office applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with standard working hours Monday &ndash; Friday from 10:00-19:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary at the amount of 1840.65 EUR with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Experience Work-Life Balance with our hybrid opportunity.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"BG-37\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T14:19:33.516+03:00\",\"created_at\":\"2025-06-23T15:26:29.633+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNw?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"215\",\"campaign_id\":\"27\",\"campaign_title\":\"JTI \/ Slovak\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor with Slovak (Tobacco device)\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix<\/strong>, we&rsquo;re not just filling positions; we're building a vibrant community of passionate individuals ready to rock the world of Customer Service! If you thrive in a lively environment and want to be part of an amazing journey supporting a top tobacco brand, you&rsquo;re in the right place.<\/p>\\n<p>Buckle up, because your exciting career adventure starts here &ndash; come see what we&rsquo;re all about!<\/p>\\n<p><strong>What You Will Do:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Be the Hero of Customer Satisfaction:<\/strong>&nbsp;Connect with customers through email, chat, and phone, turning frowns into smiles and queries into resolutions!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Be the Go-To Guru:&nbsp;<\/strong>Immerse yourself in our products and services, building the kind of expertise that helps you give customers the accurate info they need when they need it!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Conduct Sleuthing Missions:<\/strong>&nbsp;Unleash your inner detective to quickly gather information and deliver swift, satisfying responses to customer inquiries.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Create Connections:&nbsp;<\/strong>Spark warm and friendly conversations with customers, adding a bit of joy to their day and making every interaction count. Your charm and genuine care will shine through!&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Collaborate and Celebrate: <\/strong>Join a lively crew where sharing ideas, having fun, and celebrating wins is part of every day. Together, we&rsquo;ll make it an incredible place to work!&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What You Bring to the Table:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Strong Communication Skills:<\/strong> You&rsquo;re near-native in Slovak and can weave a fantastic conversation in English&mdash;both spoken and written!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Previous Experience:<\/strong> If you&rsquo;ve had the chance to dazzle customers in a service role before, we want to hear from you!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Tech-Savvy:<\/strong>&nbsp;You can maneuver through MS Office like a pro and know your way around a CRM system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Detail-Oriented:<\/strong>&nbsp;Precision is your middle name! You excel at juggling tasks, whether you&rsquo;re working solo or collaborating with the team.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with working <strong>shifts between 9:00 a.m. &ndash; 9:00 p.m., Monday &ndash; Sunday<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Salary at the amount of 1,840.65 EUR gross with monthly performance-based bonuses<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"BG-27\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T14:32:27.350+03:00\",\"created_at\":\"2025-06-23T14:36:42.105+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNw?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"216\",\"campaign_id\":\"25\",\"campaign_title\":\"JTI\/ Czech\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative with Czech\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix<\/strong>, we&rsquo;re not just filling positions; we're building a vibrant community of passionate individuals ready to rock the world of Customer Service! If you thrive in a lively environment and want to be part of an amazing journey supporting a top tobacco brand, you&rsquo;re in the right place.<\/p>\\n<p>Buckle up, because your exciting career adventure starts here &ndash; come see what we&rsquo;re all about!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What You Will Do:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Be the Hero of Customer Satisfaction:<\/strong>&nbsp;Connect with customers through email, chat, and phone, turning frowns into smiles and queries into resolutions!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Be the Go-To Guru:&nbsp;<\/strong>Immerse yourself in our products and services, building the kind of expertise that helps you give customers the accurate info they need when they need it!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Conduct Sleuthing Missions:<\/strong>&nbsp;Unleash your inner detective to quickly gather information and deliver swift, satisfying responses to customer inquiries.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Create Connections:&nbsp;<\/strong>Spark warm and friendly conversations with customers, adding a bit of joy to their day and making every interaction count. Your charm and genuine care will shine through!&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Collaborate and Celebrate: <\/strong>Join a lively crew where sharing ideas, having fun, and celebrating wins is part of every day. Together, we&rsquo;ll make it an incredible place to work!&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What You Bring to the Table:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Strong Communication Skills:<\/strong>&nbsp;You&rsquo;re near-native in Czech and can weave a fantastic conversation in English&mdash;both spoken and written!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Previous Experience:<\/strong>&nbsp;If you&rsquo;ve had the chance to dazzle customers in a service role before, we definitely want to hear from you!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Tech-Savvy:<\/strong>&nbsp;You can maneuver through MS Office like a pro and know your way around a CRM system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Detail-Oriented:<\/strong>&nbsp;Precision is your middle name! You excel at juggling tasks, whether you&rsquo;re working solo or collaborating with the team.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with working shifts between 9:00 a.m. &ndash; 11:00 p.m., Monday &ndash; Sunday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"BG-25\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T14:32:27.238+03:00\",\"created_at\":\"2025-06-20T16:41:13.331+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNQ?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"217\",\"campaign_id\":\"24\",\"campaign_title\":\"JTI\/ Azerbaijani\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor with Azerbaijani (Tobacco device)\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>We are growing!<\/strong><\/p>\\n<p>Our brand-new client is a leading tobacco company dedicated to providing exceptional products and services to their customers.<\/p>\\n<p>We are seeking a motivated and skilled Customer Advisor Representative to join our dynamic team.<\/p>\\n<p><br \/><strong>Your typical day:<\/strong><\/p>\\n<p>As a Customer Service Representative, you will be assisting customers via email, chat, and phone, ensuring a positive and efficient service experience.<\/p>\\n<p>Also, you will be maintaining a thorough understanding of the products, brand, and industry to provide accurate information and support to customers.<br \/>Additionally, you will be conducting research to gather relevant information and provide accurate responses to customer inquiries.<\/p>\\n<p><br \/><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Near Native level of Azerbaijani, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advanced knowledge of English, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Previous experience in customer service or a related field<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Customer-oriented attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good typing and computer skills (MS Office applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proficiency in using CRM systems<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High attention to detail and accuracy in all tasks<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to work both on your own and within a team<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with working shifts between 10:00 a.m. &ndash; 12:00 p.m., Monday &ndash; Sunday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"BG-24\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-31T02:59:03.474+03:00\",\"created_at\":\"2025-06-20T16:38:18.352+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"218\",\"campaign_id\":\"23\",\"campaign_title\":\"JTI\/ Azerbaijani\/ Sofia \/ Relo to BG\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative with Azerbaijani - Relocation to Bulgaria \",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>We are growing!<\/strong><\/p>\\n<p>Our brand-new client is a leading tobacco company dedicated to providing exceptional products and services to their customers.<\/p>\\n<p>We are seeking a motivated and skilled Customer Service Representative to join our dynamic team.<\/p>\\n<p><br \/><strong>Your typical day:<\/strong><\/p>\\n<p>As a Customer Service Representative, you will be assisting customers via email, chat, and phone, ensuring a positive and efficient service experience.<\/p>\\n<p>Also, you will be maintaining a thorough understanding of the products, brand, and industry to provide accurate information and support to customers.<br \/>Additionally, you will be conducting research to gather relevant information and provide accurate responses to customer inquiries.<\/p>\\n<p><br \/><strong>What you need to have is:<\/strong><br \/>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Near Native level of Azerbaijani, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advanced knowledge of English, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Previous experience in customer service or a related field<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Customer-oriented attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good typing and computer skills (MS Office applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proficiency in using CRM systems<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High attention to detail and accuracy in all tasks<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to work both on your own and within a team<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with working shifts between 10:00 a.m. &ndash; 12:00 p.m., Monday &ndash; Sunday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Relocation package:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Assistance with work permit<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>14 nights hotel accommodation<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flight to Bulgaria covered by us<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Renting apartment support<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!&nbsp;<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-23\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T14:32:27.125+03:00\",\"created_at\":\"2025-06-20T16:36:42.898+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMw?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"277\",\"campaign_id\":\"39\",\"campaign_title\":\"Arabic | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Arabic Speaking B2B Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Arabic <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Arabic.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>Arabic <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-39\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T02:59:04.209+03:00\",\"created_at\":\"2025-06-20T16:36:35.084+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"219\",\"campaign_id\":\"21\",\"campaign_title\":\"JTI\/ Czech\/ Sofia \/ Relo to BG\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative with Czech - Relocation to Bulgaria\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>We are growing!<\/strong><\/p>\\n<p>Our brand-new client is a leading tobacco company dedicated to providing exceptional products and services to their customers.<\/p>\\n<p>We are seeking a motivated and skilled Customer Service Representative to join our dynamic team.<\/p>\\n<p><br \/><strong>Your typical day:<\/strong><\/p>\\n<p>As a Customer Service Representative, you will be assisting customers via email, chat, and phone, ensuring a positive and efficient service experience.<\/p>\\n<p>Also, you will be maintaining a thorough understanding of the products, brand, and industry to provide accurate information and support to customers.<br \/>Additionally, you will be conducting research to gather relevant information and provide accurate responses to customer inquiries.<\/p>\\n<p><br \/><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Near Native level of Czech, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advanced knowledge of English, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Previous experience in customer service or a related field<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Customer-oriented attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good typing and computer skills (MS Office applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proficiency in using CRM systems<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High attention to detail and accuracy in all tasks<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to work both on your own and within a team<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with working shifts between 8:00 a.m. &ndash; 10:00 p.m., Monday &ndash; Sunday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Relocation package:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Hotel Accommodation for 14 nights<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advance Payment upon request<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Travel Reimbursement<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"BG-21\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T14:32:26.990+03:00\",\"created_at\":\"2025-06-20T16:33:01.883+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMQ?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"220\",\"campaign_id\":\"16\",\"campaign_title\":\"JTI\/ Romanian\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative with Romanian \",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At&nbsp;<strong>Concentrix<\/strong>, we&rsquo;re not just filling positions; we're building a vibrant community of passionate individuals ready to rock the world of Customer Service! If you thrive in a lively environment and want to be part of an amazing journey supporting a top tobacco brand, you&rsquo;re in the right place.<\/p>\\n<p>Buckle up, because your exciting career adventure starts here &ndash; come see what we&rsquo;re all about!<\/p>\\n<p><strong>What You Will Do:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Be the Hero of Customer Satisfaction:<\/strong>&nbsp;Connect with customers through email, chat, and phone, turning frowns into smiles and queries into resolutions!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Be the Go-To Guru:&nbsp;<\/strong>Immerse yourself in our products and services, building the kind of expertise that helps you give customers the accurate info they need when they need it!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Conduct Sleuthing Missions:<\/strong>&nbsp;Unleash your inner detective to quickly gather information and deliver swift, satisfying responses to customer inquiries.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Create Connections:&nbsp;<\/strong>Spark warm and friendly conversations with customers, adding a bit of joy to their day and making every interaction count. Your charm and genuine care will shine through!&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Collaborate and Celebrate:&nbsp;<\/strong>Join a lively crew where sharing ideas, having fun, and celebrating wins is part of every day. Together, we&rsquo;ll make it an incredible place to work!&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What You Bring to the Table:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Strong Communication Skills:<\/strong>&nbsp;You&rsquo;re near-native in Romanian and can weave a fantastic conversation in English&mdash;both spoken and written!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Previous Experience:<\/strong>&nbsp;If you&rsquo;ve had the chance to dazzle customers in a service role before, we definitely want to hear from you!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Tech-Savvy:<\/strong>&nbsp;You can maneuver through MS Office like a pro and know your way around a CRM system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Detail-Oriented:<\/strong>&nbsp;Precision is your middle name! You excel at juggling tasks, whether you&rsquo;re working solo or collaborating with the team.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with working shifts between 8:00 a.m. &ndash; 10:00 p.m., Monday &ndash; Sunday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"BG-16\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-20T02:59:03.443+03:00\",\"created_at\":\"2025-06-20T15:45:30.310+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNg?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"multilingual\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"relevance_score\":\"1\"},{\"id\":\"64\",\"campaign_id\":\"2\",\"campaign_title\":\"R1684499 Customer Service Agent - English Speaker (Evergreen)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (English)\",\"street\":\"IDN Jakarta - Millennium Centennial Center\",\"address\":\"IDN Jakarta - Millennium Centennial Center\",\"city\":\"Jakarta\",\"state\":\"Jakarta Raya\",\"postal_code\":\"12920\",\"region\":\"Jakarta\",\"country\":\"Indonesia\",\"short_description\":\"Apply now!\",\"long_description\":\"<p><span data-sheets-root=\\\"1\\\"><strong>Essential Functions\/Core Responsibilities<\/strong><\/span><\/p>\\n<ul>\\n<li><span data-sheets-root=\\\"1\\\">Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Maintain basic knowledge of client products and\/or services<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Prepare complete and accurate work including appropriately notating accounts as required<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Participate in activities designed to improve customer satisfaction and business performance<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Offer additional products and\/or services<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Track, document and retrieve information in call tracking database<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/span><\/li>\\n<\/ul>\\n<p><span data-sheets-root=\\\"1\\\"><strong>Candidate Profile<\/strong><\/span><\/p>\\n<ul>\\n<li><span data-sheets-root=\\\"1\\\">Minimum D3\/S1 with three to six months of relevant experience preferred<\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Courteous with strong customer service orientation<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Strong computer navigation skills and PC Knowledge<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Ability to effectively communicate, both written and verbally<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Dependable with strong attention to detail<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Tolerance for repetitive work in a fast-paced, high production work environment<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Ability to work as a team member, as well as independently<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<br \/><\/span><\/li>\\n<li><span data-sheets-root=\\\"1\\\">Ability to rotate shifts, as needed<\/span><\/li>\\n<\/ul>\\n<p><span data-sheets-root=\\\"1\\\"><strong>Career Framework Role<\/strong> <br \/>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.<br \/><br \/><strong>Disclaimer<\/strong> <br \/>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<br \/><br \/>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/span><\/p>\",\"ats_external_id\":\"R1684499\",\"location\":\"Jakarta, Jakarta\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T06:59:05.242+07:00\",\"created_at\":\"2025-06-11T22:05:19.445+07:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-indonesia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8y?\",\"apply_url\":\"https:\/\/concentrix-indonesia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8y\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Surakarta\",\"country\":{\"wid\":\"b31234dbcdda4da9ba8fa073c5944e36\",\"iso2\":\"ID\",\"iso3\":\"IDN\",\"descriptor\":\"Indonesia\",\"iso_numeric\":\"360\"},\"primary_location\":{\"id\":\"ID-SUR-SOLOC-01\",\"wid\":\"fe2e368a330f101a5d18a6b8cc730000\",\"descriptor\":\"IDN Surakarta - 1st Floor Solo Center Point Jl Slamet Riyadi No.373\"}},\"recruiter\":{\"email\":{\"wid\":\"ef3700cd7e9f101a94797e06fa1b0001\",\"address\":\"ramchadnavarro.tiongson@concentrix.com\"},\"last_name\":\"Tiongson\",\"first_name\":\"Ramchad Navarro\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349396\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IDN-Jakarta---Millennium-Centennial-Center\/Advisor-I--Customer-Service---English_R1684499\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IDN-Jakarta---Millennium-Centennial-Center\/Advisor-I--Customer-Service---English_R1684499\/apply\",\"job_requisition_id\":\"R1684499\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"fdddd3f9ef911002fd0b161541550001\",\"address\":\"shailesh.nandanwar@concentrix.com\"},\"last_name\":\"Nandanwar\",\"first_name\":\"Shailesh\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1573170\",\"wid\":\"9dbe5255c1d6101b57a531a278770001\",\"descriptor\":\"R1573170 Customer Service Agent- English Speaker (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-indonesia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"278\",\"campaign_id\":\"34\",\"campaign_title\":\"Cantonese  | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Cantonese Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Cantonese<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Cantonese<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-34\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T17:48:42.275+03:00\",\"created_at\":\"2025-04-29T10:07:01.996+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNA?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"279\",\"campaign_id\":\"33\",\"campaign_title\":\"Mandarin | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Mandarin Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Mandarin<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Mandarin<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-33\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T17:48:42.239+03:00\",\"created_at\":\"2025-04-29T10:06:14.463+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMw?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"280\",\"campaign_id\":\"32\",\"campaign_title\":\"German | Compliance Officer | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"German  Speaking Anti-Money Laundering Compliance Officer\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>AML\/CFT Compliance Officer and Atypical Operations will be responsible of the analysis and processing of suspicious transaction alerts\/atypical operations<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>German<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div>\\n<p><strong>Essential Functions\/Core Responsibilities<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Analyze alerts in order of priority and within defined timeframes, in accordance with regulatory requirements and client-defined procedures.<\/li>\\n<li>Conduct the necessary due diligence and identify required supporting documentation to build analysis files.<\/li>\\n<li>Perform enhanced reviews of AML\/CFT and financial risks, making a well-supported decision for each alert based on pre-established analysis scenarios provided by the client.<\/li>\\n<\/ul>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<ul>\\n<li>Fluent in <strong>German<\/strong><\/li>\\n<li>English B2<\/li>\\n<li>Analytical and writing skills<\/li>\\n<li>Financial and banking knowledge (general understanding of banking systems)<\/li>\\n<li>Awareness of KYC and AML\/CFT practices<\/li>\\n<li>Account statement analysis<\/li>\\n<li>Alert processing (clarification, homonym analysis)<\/li>\\n<li>Familiarity with atypical operations and suspicious transaction patterns<\/li>\\n<li>Conducting enhanced reviews<\/li>\\n<li>Basic computer navigation skills and PC Knowledge<\/li>\\n<li>Ability to effectively communicate, both written and verbally<\/li>\\n<li>Dependable with proficient attention to detail<\/li>\\n<li>Tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Ability to work as a team member, as well as independently<\/li>\\n<li>Able to rotate shifts, as needed<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>A challenging working environment<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>\\n<div>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/div>\\n<\/div>\\n<div>\\n<div>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/div>\\n<\/div>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong><em>Concentrix<\/em><\/strong>&nbsp;<strong><em>Hellas is an equal-opportunity employer<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"GR-32\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-24T11:24:40.104+03:00\",\"created_at\":\"2025-04-29T10:04:33.348+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMg?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"281\",\"campaign_id\":\"31\",\"campaign_title\":\"Spanish | Compliance Officer | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Spanish Speaking Anti-Money Laundering Compliance Officer\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>AML\/CFT Compliance Officer and Atypical Operations will be responsible of the analysis and processing of suspicious transaction alerts\/atypical operations<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Spanish<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div>\\n<p><strong>Essential Functions\/Core Responsibilities<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Analyze alerts in order of priority and within defined timeframes, in accordance with regulatory requirements and client-defined procedures.<\/li>\\n<li>Conduct the necessary due diligence and identify required supporting documentation to build analysis files.<\/li>\\n<li>Perform enhanced reviews of AML\/CFT and financial risks, making a well-supported decision for each alert based on pre-established analysis scenarios provided by the client.<\/li>\\n<\/ul>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<ul>\\n<li>Fluent in <strong>Spanish<\/strong><\/li>\\n<li>English B2<\/li>\\n<li>Analytical and writing skills<\/li>\\n<li>Financial and banking knowledge (general understanding of banking systems)<\/li>\\n<li>Awareness of KYC and AML\/CFT practices<\/li>\\n<li>Account statement analysis<\/li>\\n<li>Alert processing (clarification, homonym analysis)<\/li>\\n<li>Familiarity with atypical operations and suspicious transaction patterns<\/li>\\n<li>Conducting enhanced reviews<\/li>\\n<li>Basic computer navigation skills and PC Knowledge<\/li>\\n<li>Ability to effectively communicate, both written and verbally<\/li>\\n<li>Dependable with proficient attention to detail<\/li>\\n<li>Tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Ability to work as a team member, as well as independently<\/li>\\n<li>Able to rotate shifts, as needed<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>A challenging working environment<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>\\n<div>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/div>\\n<\/div>\\n<div>\\n<div>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/div>\\n<\/div>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong><em>Concentrix<\/em><\/strong>&nbsp;<strong><em>Hellas is an equal-opportunity employer<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"GR-31\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T17:48:42.166+03:00\",\"created_at\":\"2025-04-29T10:02:32.820+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"282\",\"campaign_id\":\"30\",\"campaign_title\":\"Italian | Compliance Officer | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Italian Speaking Anti-Money Laundering Compliance Officer\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>AML\/CFT Compliance Officer and Atypical Operations will be responsible of the analysis and processing of suspicious transaction alerts\/atypical operations<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Italian<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div>\\n<p><strong>Essential Functions\/Core Responsibilities<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Analyze alerts in order of priority and within defined timeframes, in accordance with regulatory requirements and client-defined procedures.<\/li>\\n<li>Conduct the necessary due diligence and identify required supporting documentation to build analysis files.<\/li>\\n<li>Perform enhanced reviews of AML\/CFT and financial risks, making a well-supported decision for each alert based on pre-established analysis scenarios provided by the client.<\/li>\\n<\/ul>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<ul>\\n<li>Fluent in <strong>Italian<\/strong><\/li>\\n<li>English B2<\/li>\\n<li>Analytical and writing skills<\/li>\\n<li>Financial and banking knowledge (general understanding of banking systems)<\/li>\\n<li>Awareness of KYC and AML\/CFT practices<\/li>\\n<li>Account statement analysis<\/li>\\n<li>Alert processing (clarification, homonym analysis)<\/li>\\n<li>Familiarity with atypical operations and suspicious transaction patterns<\/li>\\n<li>Conducting enhanced reviews<\/li>\\n<li>Basic computer navigation skills and PC Knowledge<\/li>\\n<li>Ability to effectively communicate, both written and verbally<\/li>\\n<li>Dependable with proficient attention to detail<\/li>\\n<li>Tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Ability to work as a team member, as well as independently<\/li>\\n<li>Able to rotate shifts, as needed<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>A challenging working environment<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>\\n<div>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/div>\\n<\/div>\\n<div>\\n<div>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/div>\\n<\/div>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong><em>Concentrix<\/em><\/strong>&nbsp;<strong><em>Hellas is an equal-opportunity employer<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"GR-30\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T17:48:42.130+03:00\",\"created_at\":\"2025-04-29T10:01:15.137+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMA?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"283\",\"campaign_id\":\"29\",\"campaign_title\":\"French | Compliance Officer | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9 de Conformit\u00e9 AML Francophone (H\/F) | Fintech | Hybride \u00e0 Ath\u00e8nes\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div>\\n<p>Rejoignez une fintech internationale en pleine croissance et construisez votre carri&egrave;re dans un environnement dynamique et multiculturel \ud83d\udcf1<\/p>\\n<p><br \/>Nous recrutons des Charg&eacute;s de Conformit&eacute; AML Francophones (H\/F) pour accompagner un acteur majeur de la fintech, sp&eacute;cialis&eacute; dans la s&eacute;curit&eacute; financi&egrave;re et la lutte contre le blanchiment d&rsquo;argent pour des solutions bancaires digitales innovantes destin&eacute;es aux freelances, entrepreneurs et PME.<\/p>\\n<p>Bas&eacute; &agrave; Ath&egrave;nes, ce poste vous permet d&rsquo;&eacute;voluer dans un environnement international et innovant, et de travailler dans un b&acirc;timent bioclimatique moderne, avec une vue imprenable sur l&rsquo;Acropole..<\/p>\\n<p>Si vous &ecirc;tes passionn&eacute;(e) par la conformit&eacute;, l&rsquo;analyse financi&egrave;re et la d&eacute;tection de transactions suspectes, cette opportunit&eacute; est faite pour vous.<\/p>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div>\\n<div><strong>Vos missions<\/strong><\/div>\\n<div>\\n<ul>\\n<li>Analyser les alertes de transactions suspectes<\/li>\\n<li>V&eacute;rifier les informations clients et les documents (KYC)<\/li>\\n<li>Traiter les dossiers en respectant les r&egrave;gles de conformit&eacute; (AML\/CFT)<\/li>\\n<li>Identifier les op&eacute;rations inhabituelles ou potentiellement frauduleuses<\/li>\\n<li>R&eacute;diger des analyses simples et claires sur les cas &eacute;tudi&eacute;s<\/li>\\n<li>Mettre &agrave; jour les informations dans les outils internes<\/li>\\n<li>Escalader les dossiers complexes &agrave; votre manager ou &agrave; l&rsquo;&eacute;quipe senior<\/li>\\n<li>Respecter les proc&eacute;dures internes et les d&eacute;lais<\/li>\\n<li>Se tenir inform&eacute;(e) des bonnes pratiques en conformit&eacute; et lutte contre la fraude<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Ce qui rend ce poste unique<\/strong><\/p>\\n<div>\ud83c\udfe2 Poste 100 % sur site dans un b&acirc;timent bioclimatique moderne, avec vue sur l&rsquo;Acropole, au sein d&rsquo;une &eacute;quipe internationale.<\/div>\\n<p>\u23f0 Horaires fixes: 5 jours par semaine du lundi au vendredi de 10h00 &agrave; 18h00.&nbsp;<\/p>\\n<div>\ud83d\udcc5 Travail le week-end : 2 samedis et 1 dimanche par mois<\/div>\\n<p>\ud83c\udf81 Bonus fid&eacute;lit&eacute; 500 &euro; apr&egrave;s 1 an<\/p>\\n<div>\ud83c\udfaf Bonus compl&eacute;mentaire li&eacute; &agrave; l'activit&eacute; du projet<\/div>\\n<p>\ud83d\ude80 Secteur fintech en pleine expansion<\/p>\\n<p><strong>Profil recherch&eacute;<\/strong><\/p>\\n<ul>\\n<li>Fran&ccedil;ais C1<\/li>\\n<li>\\n<div>Anglais interm&eacute;diaire (B2)<\/div>\\n<\/li>\\n<li>\\n<div>Exp&eacute;rience ou connaissances en conformit&eacute;, finance ou banque<\/div>\\n<\/li>\\n<li>\\n<div>Connaissance des r&eacute;glementations AML\/CFT et KYC appr&eacute;ci&eacute;e<\/div>\\n<\/li>\\n<li>\\n<div>Esprit analytique et sens du d&eacute;tail<\/div>\\n<\/li>\\n<li>\\n<div>Bonnes comp&eacute;tences r&eacute;dactionnelles<\/div>\\n<\/li>\\n<li>\\n<div>Capacit&eacute; &agrave; travailler sur des t&acirc;ches structur&eacute;es et r&eacute;p&eacute;titives<\/div>\\n<\/li>\\n<li>\\n<div>Rigueur, &eacute;thique et sens des responsabilit&eacute;s<\/div>\\n<\/li>\\n<li>\\n<div>Esprit d&rsquo;&eacute;quipe et autonomie<\/div>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Package &amp; avantages<\/strong><\/p>\\n<p>\ud83d\udcb0 <strong>R&eacute;mun&eacute;ration<\/strong><\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif sur le march&eacute;&nbsp;<\/li>\\n<li>\\n<div>Bonus de performance jusqu&rsquo;&agrave; 105 &euro; en plus de votre salaire<\/div>\\n<\/li>\\n<li>\\n<div>Extra bonus compl&eacute;mentaire li&eacute; au projet<\/div>\\n<\/li>\\n<li>14 salaires par an<\/li>\\n<li>Tickets restaurant jusqu&rsquo;&agrave; 60 &euro;<\/li>\\n<li>Majoration de salaire les dimanches&nbsp;<\/li>\\n<\/ul>\\n<p>\u2708\ufe0f <strong>Relocalisation &amp; installation<\/strong><\/p>\\n<ul>\\n<li>Vol et transport pris en charge<\/li>\\n<li>H&eacute;bergement gratuit pendant 1 mois &agrave; l&rsquo;arriv&eacute;e<\/li>\\n<li>Assistance administrative compl&egrave;te pour l&rsquo;embauche en Gr&egrave;ce<\/li>\\n<li>Acc&egrave;s &agrave; un pr&ecirc;t d&egrave;s 1 mois d&rsquo;anciennet&eacute;<\/li>\\n<li>100 &euro; de tickets restaurant additionnels<\/li>\\n<\/ul>\\n<p>\ud83c\udfe2 <strong>Avantages<\/strong><\/p>\\n<ul>\\n<li>CDI (Contrat &agrave; dur&eacute;e ind&eacute;termin&eacute;) d&egrave;s le premier jour<\/li>\\n<li>Assurance sant&eacute; priv&eacute;e<\/li>\\n<li>Mobilit&eacute; internationale<\/li>\\n<li>Restaurant d&rsquo;entreprise<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e d&egrave;s votre arriv&eacute;e, avec un acc&egrave;s continu &agrave; des programmes de formation pour d&eacute;velopper vos comp&eacute;tences tout au long de votre carri&egrave;re<\/li>\\n<\/ul>\\n<p>\ud83c\udf89 <strong>Une vraie vie d&rsquo;entreprise (pas juste un job)<\/strong><\/p>\\n<ul>\\n<li>Actions solidaires (don du sang)<\/li>\\n<li>March&eacute; de No&euml;l &amp; &eacute;v&eacute;nements saisonniers<\/li>\\n<li>Summer Party<\/li>\\n<li>Concours employ&eacute; du mois<\/li>\\n<li>Ateliers cr&eacute;atifs<\/li>\\n<li>Self-d&eacute;fense &amp; bien-&ecirc;tre<\/li>\\n<li>Salle de sport gratuite<\/li>\\n<li>Rooftop cin&eacute;ma avec vue sur l&rsquo;Acropole<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Chez Concentrix, nous recherchons avant tout des personnalit&eacute;s motiv&eacute;es, curieuses et engag&eacute;es. Si vous partagez nos valeurs de reconnaissance, d&rsquo;int&eacute;grit&eacute;, de collaboration et d&rsquo;excellence, rejoignez une &eacute;quipe o&ugrave; votre impact est visible et votre &eacute;volution encourag&eacute;e.<\/em><\/p>\\n<p><em>Veuillez noter que les candidats non ressortissants de l&rsquo;Union europ&eacute;enne doivent disposer d&rsquo;un permis de travail valide en Gr&egrave;ce pour &ecirc;tre &eacute;ligibles.<\/em><\/p>\\n<p><em><strong>Concentrix Gr&egrave;ce est un employeur garantissant l&rsquo;&eacute;galit&eacute; des chances.<\/strong><\/em><\/p>\\n<p><em><strong>Nous c&eacute;l&eacute;brons la diversit&eacute; et favorisons un environnement inclusif o&ugrave; chacun b&eacute;n&eacute;ficie d&rsquo;un acc&egrave;s &eacute;quitable aux opportunit&eacute;s professionnelles, ind&eacute;pendamment du genre, de l&rsquo;&acirc;ge, de la religion, de l&rsquo;origine ethnique ou de toute autre caract&eacute;ristique prot&eacute;g&eacute;e par la l&eacute;gislation en vigueur.<\/strong><\/em><\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"GR-29\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T02:59:03.616+03:00\",\"created_at\":\"2025-04-29T09:55:48.422+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"finance\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"284\",\"campaign_id\":\"28\",\"campaign_title\":\"Portuguese | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Portuguese Speaking B2B Sales Representative \",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Portuguese<\/strong> and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Portuguese<\/strong><strong>.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>Portuguese<\/strong><strong>&nbsp;<\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-28\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-20T19:54:41.539+03:00\",\"created_at\":\"2025-04-29T09:54:16.920+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOA?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"285\",\"campaign_id\":\"27\",\"campaign_title\":\"Swedish | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Swedish Speaking Customer Service Representative\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Swedish<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Swedish<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-27\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T17:48:42.020+03:00\",\"created_at\":\"2025-04-29T09:53:22.006+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNw?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"286\",\"campaign_id\":\"26\",\"campaign_title\":\"Norwegian | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Norwegian Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Norwegian<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Norwegian<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-26\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T17:48:41.973+03:00\",\"created_at\":\"2025-04-29T09:52:00.062+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNg?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"287\",\"campaign_id\":\"25\",\"campaign_title\":\"Finnish | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Finnish Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Finnish<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Finnish<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-25\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T17:48:41.937+03:00\",\"created_at\":\"2025-04-29T09:51:17.687+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"288\",\"campaign_id\":\"24\",\"campaign_title\":\"Danish | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Danish Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Danish<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Danish<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-24\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T17:48:41.898+03:00\",\"created_at\":\"2025-04-29T09:50:28.793+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"289\",\"campaign_id\":\"23\",\"campaign_title\":\"Czech\/Slovak | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Czech\/Slovak Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Czech or Slovak<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in <strong>Czech or Slovak<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-23\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T17:48:41.862+03:00\",\"created_at\":\"2025-04-29T09:48:44.397+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMw?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"290\",\"campaign_id\":\"22\",\"campaign_title\":\"Polish | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Polish Speaking B2B Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Polish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Polish.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>Polish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-22\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T17:48:41.826+03:00\",\"created_at\":\"2025-04-29T09:47:36.733+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMg?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"291\",\"campaign_id\":\"21\",\"campaign_title\":\"Polish | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Polish Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Polish<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Polish<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-21\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T17:48:41.789+03:00\",\"created_at\":\"2025-04-29T09:46:34.588+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"292\",\"campaign_id\":\"20\",\"campaign_title\":\"Turkish | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Turkish Speaking B2B Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Turkish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Turkish.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>Turkish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-20\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T17:48:41.755+03:00\",\"created_at\":\"2025-04-29T09:45:22.597+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMA?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"293\",\"campaign_id\":\"19\",\"campaign_title\":\"Dutch | Customer Service | Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Dutch Speaking Customer Service Representative (Remote)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers from anywhere in Greece and bring out your communications skills.<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in<strong> Dutch.<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Dutch<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>100% work from home (anywhere in Greece)<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-19\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T17:48:41.720+03:00\",\"created_at\":\"2025-04-29T09:44:20.372+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"294\",\"campaign_id\":\"18\",\"campaign_title\":\"Dutch | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Dutch Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Dutch<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Dutch<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-18\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T17:48:41.685+03:00\",\"created_at\":\"2025-04-29T09:38:55.181+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOA?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"295\",\"campaign_id\":\"17\",\"campaign_title\":\"Greek | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Greek Speaking Sales Representative (Virtual and\/or Outbound)\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills in Greek.<br \/><br \/>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<br \/><br \/><strong>What you&rsquo;ll be doing:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Contacting potential clients by phone and by email<\/p>\\n<\/li>\\n<li>\\n<p>Closely managing and reporting on your sales pipeline<\/p>\\n<\/li>\\n<li>\\n<p>Consult with small-to-medium sized businesses in the market<\/p>\\n<\/li>\\n<li>\\n<p>Implementing tailored sales strategies to client portfolio<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Work experience in sales<\/p>\\n<\/li>\\n<li>\\n<p>Fluent in\u202fGreek language and good command of the English language<\/p>\\n<\/li>\\n<li>\\n<p>Absolute willingness to compete and win<\/p>\\n<\/li>\\n<li>\\n<p>Demonstrated ability to create and close business<\/p>\\n<\/li>\\n<li>\\n<p>Strong customer communication skills<\/p>\\n<\/li>\\n<li>\\n<p>Team player, ability to collaborate effectively in an international, multicultural environment<\/p>\\n<\/li>\\n<li>\\n<p>Self-motivated, self-starter attitude<\/p>\\n<\/li>\\n<li>\\n<p>Problem-detection and solving skills<\/p>\\n<\/li>\\n<li>\\n<p>Ability to work in Greece<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li>Indefinite contract<\/li>\\n<li>\\n<p>Competitive remuneration package (14 Salaries\/year)<\/p>\\n<\/li>\\n<li>\\n<p>Achievable monthly performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Daily meal voucher in Up Hellas Mastercard<\/p>\\n<\/li>\\n<li>\\n<p>Private health insurance + Dental Care<\/p>\\n<\/li>\\n<li>\\n<p>Opportunities for international Career through Concentrix International Mobility program<\/p>\\n<\/li>\\n<li>\\n<p>A challenging working environment<\/p>\\n<\/li>\\n<li>\\n<p>Employee events<\/p>\\n<\/li>\\n<li>\\n<p>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/p>\\n<\/li>\\n<li>\\n<p>Enjoy with your co-workers your lunch break at our new Restaurant<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><br \/><br \/><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em><br \/><br \/><em><strong>Concentrix Greece is an equal-opportunity employer<\/strong><\/em><br \/><br \/><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-17\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T17:48:41.645+03:00\",\"created_at\":\"2025-04-29T09:36:10.850+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNw?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"296\",\"campaign_id\":\"16\",\"campaign_title\":\"Greek | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Greek Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Greek<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Greek<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-16\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T02:59:04.122+03:00\",\"created_at\":\"2025-04-29T09:34:46.429+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNg?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"297\",\"campaign_id\":\"15\",\"campaign_title\":\"English | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"English  Speaking B2B Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>English <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>English.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>English <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-15\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-12T16:28:45.890+03:00\",\"created_at\":\"2025-04-29T09:33:11.200+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"298\",\"campaign_id\":\"13\",\"campaign_title\":\"English | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"English Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>English<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>English<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-13\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T02:59:04.108+03:00\",\"created_at\":\"2025-04-29T09:26:02.126+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMw?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"299\",\"campaign_id\":\"12\",\"campaign_title\":\"Spanish | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Spanish Speaking B2B Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Spanish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in&nbsp;<strong>Spanish<\/strong>.&nbsp;&nbsp;<\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>Spanish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-12\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-12T16:28:44.778+03:00\",\"created_at\":\"2025-04-29T09:24:09.799+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMg?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"300\",\"campaign_id\":\"11\",\"campaign_title\":\"Spanish | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Spanish Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Spanish<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Spanish<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-11\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-06T17:48:41.438+03:00\",\"created_at\":\"2025-04-29T09:22:33.540+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"301\",\"campaign_id\":\"10\",\"campaign_title\":\"Italian | B2B Sales | Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Italian Speaking B2B Sales Representative (Remote)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in German and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Italian.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>Italian\u202f<\/strong><strong> <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>100% work from home (anywhere in Greece)<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-10\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-17T14:33:41.569+03:00\",\"created_at\":\"2025-04-28T17:22:00.359+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMA?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"302\",\"campaign_id\":\"9\",\"campaign_title\":\"Italian | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Italian Speaking B2B Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Italian <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in&nbsp;<strong>Italian<\/strong>.&nbsp;&nbsp;<\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>Italian <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-9\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T02:59:05.011+03:00\",\"created_at\":\"2025-04-28T17:20:59.744+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"303\",\"campaign_id\":\"8\",\"campaign_title\":\"Italian | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Italian Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Italian<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Italian<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-8\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T02:59:04.986+03:00\",\"created_at\":\"2025-04-28T17:19:22.280+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"304\",\"campaign_id\":\"7\",\"campaign_title\":\"French | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"French Speaking B2B Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>French<\/strong> and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>French<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>French<\/strong><strong> <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-7\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-25T16:52:07.597+03:00\",\"created_at\":\"2025-04-28T17:15:54.633+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"relevance_score\":\"1\"},{\"id\":\"305\",\"campaign_id\":\"6\",\"campaign_title\":\"French | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"French Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>French<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>French<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-6\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T02:59:04.942+03:00\",\"created_at\":\"2025-04-28T17:14:12.806+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"306\",\"campaign_id\":\"5\",\"campaign_title\":\"German | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking B2B Sales Representative \",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>German<\/strong> and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in&nbsp;<strong>German<\/strong>.&nbsp;&nbsp;<\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>German\u202f<\/strong><strong> <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-5\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-17T14:38:09.236+03:00\",\"created_at\":\"2025-04-28T17:12:51.702+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"307\",\"campaign_id\":\"3\",\"campaign_title\":\"German | Customer Service | Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Customer Service Representative (Remote)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers from anywhere in Greece and bring out your communications skills.<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in<strong>&nbsp;German.<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>German<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>100% work from home (anywhere in Greece)<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-3\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-24T11:20:40.260+03:00\",\"created_at\":\"2025-04-28T17:02:34.487+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8z?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8z\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"308\",\"campaign_id\":\"2\",\"campaign_title\":\"German | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>German<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>German<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer,<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-2\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-27T02:59:04.084+03:00\",\"created_at\":\"2025-04-24T11:43:32.385+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8y?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8y\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"},{\"id\":\"395\",\"campaign_id\":\"2\",\"campaign_title\":\"Zalando T1 | Polish | Szczecin\",\"campaign_type\":\"job_application\",\"job_title\":\"Specjalista ds. Obs\u0142ugi Klienta (z j\u0119zykiem polskim i angielskim)\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"71\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<div>\\n<p dir=\\\"LTR\\\"><strong>Obowi\u0105zki:<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p dir=\\\"LTR\\\">Odbieranie po\u0142\u0105cze\u0144 przychodz\u0105cych od klient&oacute;w firmy.<\/p>\\n<\/li>\\n<li>\\n<p dir=\\\"LTR\\\">Obs\u0142uga formularzy internetowych i e-maili od klient&oacute;w.<\/p>\\n<\/li>\\n<li>\\n<p dir=\\\"LTR\\\">Prowadzenie czat&oacute;w na \u017cywo z klientami.<\/p>\\n<\/li>\\n<li>\\n<p dir=\\\"LTR\\\">Pytania dotycz\u0105ce: rejestracji na stronie internetowej, dost\u0119pnych produkt&oacute;w, dostawy i wysy\u0142ki, p\u0142atno\u015bci i faktur, procesu zwrot&oacute;w, reklamacji, voucher&oacute;w i kod&oacute;w rabatowych, a tak\u017ce danych osobowych i prywatno\u015bci.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p dir=\\\"DEFAULT\\\">&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p dir=\\\"LTR\\\"><strong>Wymagania:<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p dir=\\\"LTR\\\">Bieg\u0142a znajomo\u015b\u0107 j\u0119zyka polskiego (C1) oraz dobra znajomo\u015b\u0107 j\u0119zyka angielskiego (min. B2).&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p dir=\\\"LTR\\\">Doskona\u0142e umiej\u0119tno\u015bci komunikacyjne (zar&oacute;wno w mowie, jak i w pi\u015bmie).&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p dir=\\\"LTR\\\">Umiej\u0119tno\u015b\u0107 aktywnego s\u0142uchania<\/p>\\n<\/li>\\n<li>\\n<p dir=\\\"LTR\\\">Wysoka kultura osobista&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p dir=\\\"LTR\\\">Bardzo dobra obs\u0142uga komputera oraz umiej\u0119tno\u015b\u0107 szybkiego pisania<\/p>\\n<\/li>\\n<li>\\n<p dir=\\\"LTR\\\">Umiej\u0119tno\u015b\u0107 pracy na kilku narz\u0119dziach jednocze\u015bnie&nbsp;<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p dir=\\\"LTR\\\"><strong>Co oferujemy?<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p dir=\\\"LTR\\\">Stabilne zatrudnienie w oparciu o umow\u0119 o prac\u0119.<\/p>\\n<\/li>\\n<li>\\n<p dir=\\\"LTR\\\">Prac\u0119 w 100% zdaln\u0105.<\/p>\\n<\/li>\\n<li>\\n<p dir=\\\"LTR\\\">Prac\u0119 w nowym, szybko rozwijaj\u0105cym si\u0119 projekcie.<\/p>\\n<\/li>\\n<li>\\n<p dir=\\\"LTR\\\">Dost\u0119p do bezp\u0142atnych szkole\u0144 online.<\/p>\\n<\/li>\\n<li>\\n<p dir=\\\"LTR\\\">Mo\u017cliwo\u015b\u0107 podnoszenia kwalifikacji.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\",\"ats_external_id\":\"PL-2\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"4810\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-27T01:59:04.942+02:00\",\"created_at\":\"2025-04-24T11:08:21.495+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8y?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8y\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"relevance_score\":\"1\"}]}<\/script><script 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